"Arrived on site for customer complaint of noise power to the unit. Found failed interlocks and that caused the fuse to blow. I replaced interlocks and fuse, unit tested good. Parts used w11197766 x2 and wpm0805101"

"Arrived on site for NOT COMPLETING CYCLES TURN ON SENSING LIGHT ON THEN ABOUT A MIN LATER CYCLE DONE. Upon arrival, ran diagnostics and there are no saved error codes. Inspected gearcase and speed sensor disk is good. Did wipe off dust from all around sensor disk. Inspected cam, belt, motor, and actuator and are good. Test capacitor and is within specs . Calibrated unit. Test unit by running a drain and spin cycle and a normal cycle. Unit is operating as designed. No leaks present. Job complete"

"Arrived on site for oven not working. Removed from wall to check voltage. Bk-wh= 0 v. Bk-rd=0 bk_G=126. Wh-G =126. Removed plug and it just came out, at outlet i have proper voltage. Verified connections in plug. Tested continuity of plug and all wiring is good. When pushing plug back in i realized it had not been properly inserted the first time. Now getting proper voltage at machine. Unit is now heating as designed. Call complete. 162.36 Auth code: FUXL4W"

"Arrived on site to test unit for no operation. Upon arrival customer stated unit will start cycles randomly and the quick cycle will not start. Tested unit, verified issues. Quick cycle does not engage. Found F1E1 pilot stuck on error code stored. Relay has shorted and will require a new control. Replaced control (W11683480) and tested unit, quick cycle now engages and in diagnostic cycle all components are properly engaging. Unit is now running as designed, no leaks detected, job complete."

Arrived onsite for unit temperature issue and door not closing properly. Explained to customer that when uou use convection bake the unit automatically defaults minus 25 degress . This is normal operation showed customer owners manual. Confirmed door issue and replaced hinges. Door swings properly but still haves a gap on left hand side. Called tech line spoke with Glen 1Sr#7740773598. Recommended replacing door panels. Ordering parts office to reschedule Parts usedW11665204W11665203; ordrng 1 W11600222 (Outer door) and 1 W11617223 (Inner door assembly) and 1 W10839793 (Badge)

"Arrived on site for customer complaint of dryer not heating. I replaced control and tested unit. Unit would still not light. Called techline, found weak gas pressure going to the dryer. Instructed customer to call gas company. Part used w11618921SR# 7740773020"

"Arrived onsite for unit with F8E1 present. I confirmed the unit was not getting correct water fill. I replaced the valve and tested unit. Unit now fills as designed and operates as designed. No water leaks present after repair. Call complete. Installed W11165546 REG, WATER INLET."

Arrived on site to test unit for noise. Found unit was dispatched as OOW. Advised customer to take a video of noise and contact extended warranty for dispatch.

"Arrived on site for customer complaint of lid not attached. Found the top of the cabinet was loose, not hooked in to the frame. I removed the mounting screws, slid top forward and onto hooks, slid back and attached screws, unit tested good."

"Arrived on site for customer complaint of lid not attached. Found the top of the cabinet was loose, not hooked in to the frame. I removed the mounting screws, slid top forward and onto hooks, slid back and attached screws, unit tested good."

"Arrived on site to test unit for not draining, tested unit found disposable plug not removed , removed plug and tested, unit is now running as designed no leaks detected job complete no parts installed"

WFW560CHW4 Arrived on site for a washer with door lock issues. On arrival I ran diagnostic and found long drain door was locked and didn't open . I had to unlock the door from the inside of machine water was sitting . I removed all water and removed filter not enough trash to prevent drain from working further inspection found a piece of cardboard covering drain from tub to drain pump removed and replaced door lock product works as it's designed . No water leaks visible from main water supply.

Arrived on site for refrigerator not cooling properly. Also lights do not work. Entered diagnostics and verified fan operation. Tested defrost. Set to basic defrost. Damper made noise when testing. Light modules need to be changed as all lights are not working. Pantry damper also making noise. Ordering parts needed. Office will call to schedule. ; ordrng 1 WP2221296 (Air damper) and 1 WP2221296 (Damper) and 1 W10785656 (Damper control) and 1 W10797519 (Air damper)

Arrived onsite for no cool and found compressor overloading start device. Foundnbad compressor using test start device. Ordering sealed system repair under 60 month provision. Office to reschedule. Unit is in the garage and will require pm appointment on a warmer day. ; ordrng 1 WPW10507886 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (Uv drier)

Arrived on site for unit not working. Upon arrival unit would not power on. Pulled unit to check electrical connection. Power cord was not seated all the way in outlet plugged cord in securely unit turned on immediately. Monitored unit to make sure it made a full harvest cycle. Customer will monitor no parts used job complete

Arrived on site to test unit for gas smell when using the oven. Test unit and found bad regulator and bake Burner. Will order new bake burner and will replace bake burner regulator and glow igniter. Rescheduled for 1/27 PM ; ordrng 1 W11220387 (Bake burner)

"Arrived onsite and found unit operating with failed compressor, replaced compressor and dye drier and access port. Pulled vacuum for 20 minutes and observed. Vacuum held and charged system to spec. All checks good. W11506635, W11686820, wpw10143759"

Arrived on site for right rear burner not heating . Found burner thermostat o. Element failed . Replaced element W11396790 and burner is heating correctly . No other issues found at visit . Job complete

"Arrived on site for a dishwasher that is not starting a cycle. Inspected unit and work area. I tested the unit on a normal wash cycle and found the unit start to fill, wash and drain when moving to the rinse cycle. I tested the unit on several different cycle selections and found the unit working and operating as designed. The customer advised that she had tried multiple things to get the machine to work but was unsuccessful. I did advise the customer that because the unit is working, i wouldn't be able to determine the cause of the failure. The unit is working and operating as designed. Call complete. No parts were installed."

"Arrived on site to test unit for water leak, tested unit found all pinched water line in the compressor compartment, fixed line with 1/4 to 1/4 coupler from truck stock, unit is now running as designed, no leaks detected job complete"

"Arrived on site to replace previously diagnosed part. Per one stop, replaced door (W11387160) and inspected, unit now appears and functions as designed, job complete."

"Arrived on site for customer complaint, of unit not washing, found failed actuator. The new actuator was broken in the box. Ordering actuator. ; schdld next appmnt for 1/23 THU !"

Arrived onsite for previously diagnosed parts. I replaced the rotor and slider and ran calibration. I ran a test cycle and found the unit now operating and sounding as designed. No water leaks present. Call complete. Installed W10734521 SLIDER AND W10915701 ROTOR.

"Arrived on site to inspect range error code. Upon further inspection, I placed the unit in diagnostics and found error code F8E0-cooling fan low speed. Cleared the code and gained access to the cooling fan and tested and found the motor humming, but the blower wheel not turning. I removed and replaced the cooling fan and retested and unit is operating as designed. No gas leaks detected during service, job completed. W11620737"

"ED22DQXAW11 Arrived on site from previous visit to install parts. I installed icemaker ,timer ,and thermistor , jumped icemaker ran full cycle product works as it's designed tried calling office my phone not up to pare. No water leaks visible from main water supply."

"WGD4850HW2 Arrived on site for unit, making banging noise. Upon arrival, customer stated they would find pieces of lint around the house. In addition, customer wanted to make sure where the exit vent is located. Upon inspection of the home, found exit on the roof. Customer is suspecting the loud banging noise happened when all the lint got pushed out. Proceeded to disassemble inner duct and found a broken pen trapped in the blower wheel. Remove pen and cleaned all lint in the duct assembly. Ran test and now unit is functioning as designed. No parts needed."

Arrived on site to test unit for dispenser door not opening. Test unit and found broken dispenser at solenoid. Replaced dispenser test unit and unit test good job complete. W11412300

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the heater, thermistor, and UI anne tested the unit. I found the unit start to cool and operate as designed. Call complete. W11625104, W11626107, W11629268, and WP2188820."

"Arrived on site to test unit for screeching noise. Upon arrival customer stated unit is making a grinding/vibration noise. Verified issue, unit is making a loud vibration noise. Gained access to internal components, found pulley wheel seized and roller bearings worn. Replaced roller bearings, pulley and belt using the repair kit (4392065). Inspected blower wheel, found no cracks or breaks. Cleaned debris out of the lint chute, tested unit, noise has been eliminated and unit is now running as designed, job complete."

"WVU37UC0FS1 Arrived on site for a noisy fan. Upon arrival, job site is under complete construction. Spoke with customer over phone to confirm and will need PPE. Ordering and office to reschedule. No one on site for signature. ; ordrng 1 PPE (PPE)"

"On arrival verified complaint of powering off mid cycle. Verified voltage and polarity. Ran diag and found error codes F6e2, f6e3. F2e1. Spoke to service and was advised to replace UI. replaced console and verified function. Job complete installed w11162441"

"Arrived on site for mid wire code. Upon arrival, inspected unit and get F9-E0 product not wired correctly. Upon arrival, cleared code, test microwave and is good. Test oven and get error code again. inspected harness at junction box. uninstalled all wiring at junction box and test polarity and is correct. rewired at junction box. Test unit by preheating oven to 350 and is now operating as designed. I believe the issue was a bad connection on L2 at junction box. Job complete"

"Arrived on site with parts ordered for filter failure. Replaced water hose with parts ordered. Installed pressure reducer. Installed new filter, verified operation. No leaks. Call complete."

"Arrived on site for a washing machine that is not starting cycles. Inspected unit and work area. The customer advised that the unit turns on, but we'll just flash at them as soon as they press the start button. I did verify the customer's complaint and found water inside of the basket. I went to start a cycle and found no water.Drain and then the unit flashing an F9 E1 (long drain) error code. I checked resistance from the control down to the drain pump and found it open. I gained access to the drain pump and found the drain pump, measuring properly indicating an issue with a wire harness. I replaced the lower wire harness and tested the unit. I found the unit working and operating as designed. Call complete. W11643701."

"Arrived on site to diagnose dryer with unresponsive controls. Talked with customer who says the timer is not advancing, and unit would run indefinitely unless door is opened to stop the cycle. I checked voltage and polarity and found everything working properly. Found the timer motor wasn't making any noise / advancing when running. I replaced the timer and verified as soon as it was plugged in I could hear the motor making normal noises / advancing. Unit working as designed. Parts used - WPW10185982."

"Arrived on site to inspect washer not spinning out clothes. Upon further inspection, I placed the unit in diagnostics showing no error codes and continued with testing. When the unit went to agitate I heard the cam grinding on the pulley but the unit agitated and spun. I tilted the unit back and inspected the the gearcase components and found the belt had lost tension. When I removed the pulley, I found gearcase oil inside the cam assembly and on the teeth of the cam and pulley causing it to slip and make the grinding noise. I cleaned what I could off the cam and pulley and reassembled the unit. I advised the customer of my findings. I am ordering the gearcase and belt and scheduled return service for 01-24-25. RETURNING TECH TO REPLACE GEARCASE, CAM, BELT. No water leaks observed during service. ; ordrng 1 W11449840 (Gearcase) and 1 W11239857 (Belt)"

Arrived on site to test unit for lights hanging. Test unit and found light brackets broken. Replaced light bar test unit and unit test good job complete. No one here to sign

"Arrived on site to test unit for beeping and clean light flashing. Upon arrival customer stated unit is constantly beeping and cycle cannot be started. Tested unit, found F8E4 float switch open error code stored. Inspected drain pan and found sudsy water. Customer has a soft water system and is filling the detergent dispenser to the top. Unit is over sudsing. Advised customer to use 1 tablespoon of detergent to prevent over sudsing. Also advised to run cleaning cycles and to run hot water at the faucet to prime the hot water line. Cleared error codes and cleaned out drain pan, ran a diagnostic cycle, all components are properly engaging and unit is running as designed, no leaks detected, no parts installed, job complete."

Arrived on site for dishwasher coming on and off. Upon inspection found start button led lights not coming on. Allowing unit not to turn on all the time. Replaced control and t3sted unit is now functioning properly and as designed to job complete. Parts usedW11683480

"Arrived on site to inspect unit for oil leaking. Upon arrival customer stated unit started to drip oil through the filter and onto their cooktop. Tested unit, found oil dripping and motor making a ticking noise. Removed blower motor and found a fin on the blower wheel broken. Replaced blower motor (WPW10291577) and tested unit, noise has been eliminated and unit is now running as designed, no oil leak detected, job complete."

"Arrived on site for customer complaint of UI not responding. Customer showed me a video of what she was experiencing. Found failed console, ordering console. ; ordrng 1 W11659261 (Console)"

Arrived on site for washer not draining properly. Diagnsotics shows f8e1. Ran test and found it completed all cycles. Water not coming in on cold side. Didn't activate valve on test mode. Only got hot water. Recommend valve and control. Inspected and found gearcase leaking oil. Worn cam and actuator. Also needs new harness. Suspension needs replacement as it did not bounce back ptoperly. Office will call to schedule ; ordrng 1 W11513255 (Valve) and 1 Xtratime (Xtra time) and 1 W11643701 (Lower harness) and 1 W10752283 (Agitator)

Arrived on site and replaced previously diagnosed lower harness(W11643701) and latch(W11670519). Completed diagnostics with no issues. Unit is now working as designed. No leaks detected. Job complete.

Arrived on site to diagnose ice machine that is overpricing ice. Customer said if left alone it will keep on producing and come out the door when it's opened. On arrival unit was mostly emptied out. I replaced the bin thermistor to resolve. This should fully resolve all issues present. Parts used - WOW10511923.

"Arrived on site for customer complaint of unit not draining. Found clog in drain hose right where the two drain hoses meet. I cleared clog, unit tested good."

"WFES3530RS0 Arrived on site for a range tripping breaker. On arrival product was working as its designed but client said it was tripping breaker when they preheated oven. I replaced bake,broil and control . Removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. Rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct recommend client to contact home builder if it happens again. Calling whirlpool safety no answer will have to call back."

Arrived on site to test unit for freezing items in RC. Found RC evap harness needing replaced for thermistor reading open. Customer received an email giving her the option for repair or replacement from whirlpool. Customer denied repair and stated she is wanting to opt for replacement as part of options given to her. Documented with techline and advised customer to contact whirlpool. No parts replaced at this time. Job complete. SR#7740773402

"Arrived on site for timer not advancing and not heating. Upon arrival test polarity and test failed. Am getting 120 from L1 and L2 to ground but only getting 1.54v together. Uploaded picture on SD. Both L1 and L2 are on same circuit, need to be on different phase to equal 240v together. Advised customer of findings. Job complete. No parts used at this time."

Arrived onsite for range induction elements not working. When arrived customer stated the range has been pulled out as it is getting replaced. Unit is now longer present in the house and no work can be done. Unit is not in the home and cannot be repaired/worked on. Call complete. No parts installed.

"KDTE204KPS3 Arrived on site for unit not powering on. Upon arrival, confirmed unit has power but the 'Normal' button will not work. Proceeded to disassemble front panel and found moisture on the console board. Upon closer inspection, found vent gasket molded incorrectly, allowing moisture to short out PCB. Corrected gasket and proceeded to replace W11622500 console. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

"6707#. Arrived on site with sealed system parts. Unit was off on arrival. Recovered refrigerant. Replaced compressor, drier and installed access valve. Pressure tested. Vacuumed and recharged. Verified operation. Call complete. WPW10507886"

"Arrived on site and replaced previously diagnosed valve(W11641117). Unit completed diagnostics with no issues. Unit is now working as designed. No leaks detected,. Job complete."

Arrived onsite for cabinet around the dishwasher and near the sink shaker cabinets some splitting on paneling. No evidence of moisture around the dishwasher or underneath due to any leaking. The splitting is cosmetic and is not reasonably linked to any dishwasher malfunction. Dishwasher has insulation installed and no evidence of leaking past or present. Advised home owner on findings and advised following up with builder for cabinet cosmetic warranty repairs.

"On arrival verified complaint of ice maker leaking in freezer section visual inspection shows that the previous repair to the ice maker filled tub had failed as the fill to extension, built up ice underneath it and was now at an angle, causing it to flow water over into the freezer section Remove the fill tube from the freezer section and reattach the tube extension. Secured with zip tie that was previously missing and resealed with silicone under fill tube. Advised customer to give it 24hrs to cure before utilizing ice maker. Job complete installed w10841140 from SS stock. Ordering w10841140; ordrng 1 w10841140 (Ss replenishment)"

Arrived onsite for pre diagnosed issue. Replaced consoe and tested. Unit is now functioning properly and as designed to job completed. No one on site to get signature from. Parts usedW11325580

"Arrived on site to test unit for basket issues and clothes not getting washed. Upon arrival tested unit, found when switching to spin, basket does not engage and only the agitator spins. Actuator was not shifting properly, replaced actuator (W10913953) and cam (W10721967) as precautionary, tested unit, unit is now shifting properly and entering a spin but only the agitator is spinning. Hub nut is stripped. Attempted to remove wash plate but it is seized to the gear case shaft, broke out the wash plate and replaced hub nut (W10528947) and wash plate (W10902814). Tested unit, all components are now properly engaging and unit is running as designed, no leaks detected, job complete."

Arrived on site to test unit for unit giving F8E4 error code water in float. Test unit and found damaged tub on the right side. Tub being damaged in letting water to come out creating a leak. Ordering new tub office to reschedule advised customer not to use. ; ordrng 1 W11409866 (Tub) and 1 2hours (2 hours)

Arrived on site to test unit for no ice production and no water being dispensed. No stored errors for ice maker. Ice maker completed harvest cycles. No water dispensing and ice maker not filling. Removed water filter and unit now dispensing water and ice maker filled properly in service test 45. Advised customer water filter needs replaced. No parts replaced at this time. No leaks detected. Job complete.

Arrived on site to diagnose washer that is not starting cycles. Customer also clarified he had to remove water from it. I ran the unit and found no drain pump action. Checked under unit and found the drain pump wiring broken at the harness T. Because of the location of the break I could not effectively repair the wiring. Ordering new lower harness. Office to schedule when parts arrive. ; ordrng 1 W11643701 (Lower Harness) and 1 W11399437 (Drain Pump)

Arrived onsite for washer load and go detergent issue. Called tech line spoke with GlenSR# 7740658337. Found no feedback from sensor recommended replacing drawer. Ran test and load and go dispenser is working. Customer will monitor job completed. Parts usedW11413407

"WFE320M0JS3 Arrived on site from previous visit to install parts. I installed broil element, lower wireharness, and thermal fuse tested product . Product works as it's designed."

"Arrived on site for customer complaint of unit not washing properly. Found failed actuator, I replaced actuator from truck stock, unit tested good. Part used w11481722"

"Arrived on site for a defective compressor. Removed defective compressor installed a new compressor,drier and access valve,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. W11455472,wpw10143759,w11506635"

"JDPSS244LL2 Arrived on site for unit flashing F7E2 code. Upon arrival, enter diagnostics and found F7E2 water sensor error and F5E1 door lock issue. Cleared codes. Proceeded to replace W11460946 pump&motor. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

"Arrived on site for no iceand loud noise. Ran diagnostic no water to pan,replaced defective water valve ran diagnostic all test passed. W10585391"

"On arrival verified complaint of leaking. Possibly from transport during moving, visual inspection of the unit shows no physical damage to drum or hoses. Bellow has no signs of damage. Drain pump is in good condition. Rust inside shows long history of leaking water as well as a lot of dried soap. Ran quick cycle and found no leaks. Further inspection of unit shows watermarks showing leaking from vent in back. When running quick cycle empty There was a lot of soap like a bubble bath. Customer did state they wash towels that had dawn dish soap in them. Advised customer how to clean the unit and the importance of rinsing those towels before washing. Advised on proper use and care. Job complete no parts installed. Unable to follow up with SW MGMT as it was after hours."

"On arrival verified complaint of unit, making noise, verify voltage and polarity ran time dry and found motors humming Turn drum by hand and motor turns on and heats unit is operating correctly outside of the motor. Replaced motor and unit is now functioning fully. Job complete installed w11364931."

"WFC150M0EB1 Arrived on site on site to replace previously ordered part. Upon arrival, proceeded to replace 8009 bulb. Tested unit and now unit is functioning as designed."

"WRS325SDHZ12 Arrived on site for door handle loose. Upon arrival, found freezer door handle loose. Secured both handles with 1/8 Allen key. Tested unit for door opening and closing. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

"Arrived on site for operates then stops with F8-E0 error code. Upon arrival, test unit and confirmed issue of error code F8-E0 for cooling fan to slow. Replaced fan W11107275, and control W11034208. Test unit by preheating to 350. Unit is operating as designed. No gas leaks present at this time. Job complete"

"WFW5605MC1 Arrived on site from previous visit to install parts. I installed drain pump , and pressure swith tested product works as it's designed no water leaks visible from main water supply."

Arrived onsite for not producing ice and accessed and found u it fill spout heater not adequately adhered. Adhered better and insulated with reflective tape. Cleared ice and set to max ice to refill the bin. Unit is now operating as designed. Customer not available for signature at end of service.

Arrived onsite for oil smell and touch panel unresponsive. Reset panel and found all functions and buttons responsive within design specs. Tested for smell and found unit operating properly without generating any failure symtpoms or smells inconsistent with normal operating. All checks good. No resident home at time of ser ide. No signature. No parts.

"Arrived on site to test unit for burner not igniting, tested unit found front right burner not igniting, inspected and found clogged orfice, cleared and tested, unit is now running as designed no leaks detected job complete no parts installed"

"Arrived on site to diagnose range tripping breaker on use. Talked with Jesse who said unit is still.tripping even after we replaced elements / control / burnoff. I replaced the control with one produced after 11/24. Set unit for 500 degree burnoff again. Advised builder a different brand of breaker may need to be used if it keeps tripping. Everything on unit working properly. Called into tech line to document, 7740763910. No additional recommendations. Repair completed. Parts used W11696067. Noone on site to sign ticket."

Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but water not circulating. Test motor and motor getting power but not coming on. Replaced sump and motor test unit and unit is circulating water at this time no leaks present job complete. No one here to sign W11025157

"Arrived on site to inspect dishwasher leaking water. Upon further inspection, maintenance personnel advised the unit leaks water and does not drain. Upon further inspection, I pressed the cancel button to engage the drain pump and nothing happened. Using my shop vac, I removed the water from the unit and gained access to the drain pump and removed it and tested it. I found the pump getting voltage, but not operating. Using the pump prescreened for today, I installed the new pump and tested and it operated as designed. I found the new pump housing cracked. Also, found the left track rear roller had fallen off and was able to get it back into position. I found the top left corner of the inner door panel is badly damaged as is the outer door panel which is causing the unit to leak water due to the door not sealing properly. I advised maintenance of my findings and am ordering the outer door panel, inner door panel and drain pump. Office to schedule return service due to no service on my tablet to schedule return service. Advised tenant to not use the unit until we return to complete repairs. W10876537; ordrng 1 W10876537 (Drain pump) and 1 W11702834 (Door panel) and 1 W11637956 (Inner door panel)"

Arrived onsite for unit wobbling. I found 3 feet bent and one not on the unit. Indication of the unit being dropped is present with the underside cabinet being bent. Spoke to claims and the underside cabinet will not be covered for repair. Spoke with techline to have it reported SR 7740768239. Call complete. No parts installed. Used 1x sound pad W11113654 on other call.

Arrived onsite for dryer wobbling. I found one of the feet to be broken. I replaced the one foot and checked leveling. I found the back left floor to be unloved causing unit to wobble when pushed back into its place. I was able to level the unit by adding a sound pad to the right side foot as all of the feet were already on last thread. Unit no longer wobbles and adjustments to the back left floor will need to be made. Call complete. Installed 1xW11025920 and 1x sound pad W11113654 from other unit.

"Arrived on site for a range that has a burner that won't work properly. Inspected unit and work area. The customer stated that her right front burner seems to only work on high, regardless of the temperature setting. I tested all burners and confirmed the customers complaint with the right front burner. I found all other burners working properly. I replaced the right front infinite switch and tested the unit. I found the unit working and operating as designed. Call complete. W10857622."

"Arrived on site to replace previously diagnosed parts. Replaced HMI (W11675701) and encoder (W11675700). Started a normal cycle, cycle started and began to progress through. Ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for not dispensing water. Upon arrival customer stated water will stop dispensing intermittently, seems like its getting frozen. Inspected unit, found the issue is the reservoir is freezing up. Unit has proper airflow, return is clear, no food pushed up against the liner. Per GC sealed up all gaps between the liner and outer cabinet to prevent air from leaking out of the RC and causing the unit to overcool. Advised customer to monitor. Unit is running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site for loud noise. Diagnosed loud noise from dual valve,replaced dual valve,ran icemaker fill no loud noise,ran dispenser no loud noise,noise no longer present. W11548535"

On arrival verified complaint tno advancing cycle. Verified voltage and polarity. Ran diag and found f8e1 long fill. Ran test and found all components reactivating correctly but the hot valve is humming and not functioning. Replaced water valve and rechecked u it. Unit is now filling correctly. Job complete plate installed w11210463

"Arrived on site for customer complaint of unit not draining. I found water in the bottom of the tub, ran a drain cycle, unit drained, but it was a slow drain, I went to remove the dishwasher, but the feet are below the wood floor so I can not removed the unit. I informed the customer that the unit needs to be made accessible for us to work on it. ; O-emld tckt"

"Arrived on site to replace previously diagnosed parts. After replacing the stator and rotor, I ran diagnostic test cycle. Found basket was not floating, and therefore not advancing cycles. I removed tub ring and wash plate to try to remove inner basket. Inner basket is seized onto bearing shaft, I added some rust buster to try and free up the inner basket, with no luck. Will need inner and outer tub to complete. Parts used 280146 and wpw10419333 did not get signature ; ordrng 1 W10118182 (Inner basket) and 1 W10193886 (Outer tub)"

Arrived on site to replace dented panel. Replaced panel WPW10330070. Unit is operating as designed. Job complete

"Arrived on site to test unit for cycle not starting. Upon arrival customer stated unit stopped mid cycle and would not unlock the lid. They cycled power, lid unlocked. They attempted to start another load, would not fill. Inspected harness, found drain pump wire broken. Repaired harness using a butt splice and secured harness to prevent future breakage. Tested unit, unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrive onsite to install previously diagnosed parts. Inspected unit and work area. I replaced the gear case, belt, cam, and capacitor. I tested the unit and found the unit working and operating as designed with no leaks present during operation. Call complete. W10721967, W11239857, W11395618, and W11449840."

"Arrived on site for dryer making noise, disassembled and isolated wheels. Not making noise, small click from motor. Replaced motor and wheel. Put back to gather but unit was still making noise, ordering drum and 2 man. Also ordering pads. Office will call to schedule. ; ordrng 4 W11113654 (Pad)s and 1 2man (2 man) and 1 W10508188 (Drum)"

Arrived on site with new console for dryer not starting. Removed panel. Replaced conteol panel. Reset power. Verified operation. Call complete. W11378949

"MVW7232HW0 Arrived on site for unit sensing then goes to 'done'. Upon arrival, proceeded to check error codes and found F7E4 basket re engage failure. Cleared codes. Proceeded to inspect underneath unit and found faulty slider. Proceeded to replace W10734521 slider. Tested Unit and now Unit is functioning as designed. No water leaks detected at this time."

"Arrived on site for customer complaint of control not responding all the time and that the oven is leaning forward. I found intermittent console issue not responding and found the oven itself is leaning forward. I took pictures of a level placed on the racks inside the oven showing the oven is leaning forward. Ordering Console, and instructed customer to contact builder to either have the cabinet worked on or place a shim under the oven. ; ordrng 1 W11659261 (Console)"

Arrived onsite and replaced the icemaker following no ice production after clearing the fill tube. Found e2 error. Replaced the icemaker and tested. Unit is set up to operate properly. All checks good.

"Arrived on site to install previously diagnosed and ordered parts. Due to the compressor, rc fan motor, fc fan motor, hv control, ice maker, right door gasket being torn and rc evap drip pan failures, I removed and replaced the mentioned parts including the access valve and uv dye drier. I evacuated the system, removed and replaced the compressor, access valve and drier and vacuumed the system down to -30/0psi. Installed 6oz of R134a refrigerant and tested in test 4. Unitmis cooling and pressures are good. Removed and replaced the remaining mentioned parts and retested unit and it continues to operate as designed. No water leaks observed during service, job completed."

Arrived on site for water periodically not dispensing water . Found temps too cold and possibility freezing water line also sometime items are freezing on top shelf . No dispensing issues found at time of service . Bumped temp up one notch and adjusted freezer dampner . If problem returns recommended changing control . No parts installed . No water leaks detected at time of service ice . Job complete.

"Arrived on site with parts ordered for bad gearcase and pressure issues. Removed drum. Replaced gearcase, capacitor, actuator, cam, belt, lower harness, agitator and control. Recalibrate and completed diagnsotics, working as designed. No leaks."

"Arrived on site to follow up on sealed system repair. Found system had incredibly low pressure. I added some nitrogen to find the leak. I found a hissing coming from the evaporator, showing evap as source of leak. I removed the evaporator and the drier. I positioned the evap, and tried to install a drier. Had to remove some pipe length to get the new drier on, and the condenser joint flexed and broke requiring replacement. Ordering a condenser and new drier. Office to schedule. Taped off and open ports and lines. Parts used this visit - W10218037, W10843121. ; ordrng 1 WP2313624 (Condenser) and 1 W10843121 (Nom uv drier) and 1 Wpw10218037 (Evap)"

"Arrived on site to test unit for no cool in RC. Tested unit, Rc was at room temp and FC was at 15?. Tested components, found evaporator fan not engaging. Gained access to evaporator fan motor, found no voltage going to the motor. Replaced control (WPW10503278) and evap motor (WPW10128551) as precautionary. Programmed control to 01. Tested unit, evaporator fan is now engaging and RC is beginning to cool. Advised to monitor. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for customer complaint of unit not finishing cycles. Found f0e2 and f0e5, out of balance and suds. Found out customer was using too much soap and has never run a self clean. Unit passed diagnostic tests, instructed customer to use less soap and clean unit 2-3 times a year since they are on soft water."