We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Austin, Texas 78750
Daniel A
Job Details:
10/10/2024
Arrived on site to inspect refrigerator with no lights inside the fridge. Upon further inspection I found that the led module has failed and will need to be replaced. I am ordering the led module W11470191. No water leaks observed during service. Office to schedule return service. ; ordrng 1 W11470191 (LED module)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB10
Near Burnet, Texas 78611
Miguel
Job Details:
10/10/2024
Arrived on site for refrigerator making clicking noise found noise coming from rear. Removed back panel. Confirmed condenser fan is hitting shroud. Found motor was defective. Replaced condenser motor. Verified operation. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Mount Calm, Texas 76673
Tyler
Job Details:
10/10/2024
"Arrived on site for wall oven showing f3e0 in normal operation and causing fan to stay on low speed continuously. On arrival confirmed error but inspected sensor both directly at sensor and through harness from ACU and found a constant 1.1k at room temp. Found ui panel w11600370 and ACU w11261167 both had out of date software causing failure, replaced both parts and instructed customer on how to update unit using the app. Found wall oven working as designed. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Kingsland, Texas 78639
Miguel
Job Details:
10/10/2024
"Arrived on site for washer moving around every loud. Since day 1 unit is brand new. Found f8e1. Tested and fill valve and pressure switch working. No shake without any weight, replaced all 4 shocks. Verified operation. Call complete."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Mount Calm, Texas 76673
Tyler
Job Details:
10/10/2024
Arrived on site for dryer not completing cycles properly. On arrival found a stable power supply and found timer functioning. Found sensor chip installed to the left of timer console had not been inserted properly and wasnt able to register sensor temps on sense cycle and I slotted it into locked position. Also found thrmst-fix wp8318268 at 4.9k at room temp and replaced it. Tested dryer and found unit working as designed. Call complete
We serviced a
WHIRLPOOL OVEN
Model WFE550S0LZ3
Near Burnet, Texas 78611
Miguel
Job Details:
10/10/2024
"Arrived on site for oven tripping breaker. Found junction box wires were twisted. Unwound and reset. Bake pulls 10 amps, broil pulls 14 amps. Working as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Manor, Texas 78653
David Z
Job Details:
10/10/2024
"Arrived on site and installed new control due to having incorrect engineering digit. Replaced and tested unit. Confirmed all functions working, and unit locks and unlocks. Repair completed, no water leaks found. Parts used - W11633359."
We serviced a
KITCHENAID MICROWAVE
Model KMHP519ESS2
Near Pflugerville, Texas 78660
David Z
Job Details:
10/10/2024
Arrived on site to diagnose microwave with interlock related issues / door not closing. On arrival customer said they no longer needed service and got a countertop microwave. No services rendered. Call completed.
We serviced a
MAYTAG WASHER
Model MHW5630MBK0
Near Round Rock, Texas 78664
David Z
Job Details:
10/10/2024
"Arrived on site to diagnose washer throwing over suds error when running, and also not finishing cycles. I tested the unit and found over suds and slow drain. When I ran the unit I did confirm the drain was barely flowing. I drained out water with a shop vac and checked the trap. Found trap was completely stuffed and not allowing any water through. Cleared trap and ran unit. Found it's filling and draining, but I found no excessive suds. Replaced the water levels sensor to resolve, once I saw the hose was clear. Unit now working as designed. No water leaks found. Parts used - W11316246."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Round Rock, Texas 78664
David Z
Job Details:
10/10/2024
"Arrived on site to diagnose range with low flames. Tested unit and found flames are abnormally low, and if more than 1 burner is on they drop even further. I checked the wall gas valve and found it was in the closed position, almost seized. I was able to move the lever with some vice grips and retested. Found proper flame height, indicating wall valve was closed. Bubble tested installation gas line and found no leaks. Unit working as designed. No parts needed."
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Killeen, Texas 76542
Robert
Job Details:
10/10/2024
MED4500MW0 Arrived on site for a dryer not drying clothes per client . Upon Inspection found the air flow to clients home was in poor condition recommended client to get hold of landlord for maintenance cleaning. Further inspection found part#wp3392519 failed replaced and tested without dryer vent on product works as it's designed.
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS4
Near Killeen, Texas 76542
Robert
Job Details:
10/10/2024
"WFE320M0JS4 Arrived on site for a range tripping breaker. Upon arrival found breaker was tripped went outside to flip back on. Replaced part#s w11182108 , w10856603, and w11594224 .Checked polarity L1 to L2 (243.4) L1 to N ( 121.5) L2 to N (121.7) N to G (000.0) .Removed ground and preheated to 500 degrees temperature reached 500 without tripping breaker. Reconnected ground back on and preheated to 500 degrees with ground on. Temperature reached 500 degrees without tripping breaker product works as it's designed notified client to leave on for one and a half hours."
We serviced a
WHIRLPOOL OVEN
Model WFES3530RS0
Near Austin, Texas 78724
Scott
Job Details:
10/10/2024
"Arrived on site for range tripping breaker . Replaced both elements and control W11182108, W11707168, W10856603. Followed management and wp sp pointer on parts replacement and burn off . Ran amp check , amps are with in normal range . Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS4
Near Austin, Texas 78724
Scott
Job Details:
10/10/2024
"Arrived on site for range tripping breaker . Replaced both elements and control W11182108, W11594188, W10856603. Followed management and wp sp pointer on parts replacement and burn off . Ran amp check , amps are with in normal range . Job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCGK7536PS00
Near Andice, Texas 78628
Lou
Job Details:
10/10/2024
"Arrived on site to install previously diagnosed and ordered parts. Due to the power cord and ignitor harness failures, I removed and replaced both parts and tested. Unit is operating as designed. While disassembling the unit, I found some screws that were partially stripped and replaced them. No gas leaks detected during service, job completed. W10392003, W11699921x4, W11637584"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Leander, Texas 78641
Lou
Job Details:
10/10/2024
"Arrived on site to inspect refrigerator ice maker noises. Upon further inspection, the customer advised that the ice dispenser is not dispensing ice and is loud. I tested the ice dispenser and found the motor is operating, but no ice is being dispensed. I removed the ice bin and found a large ball of ice in the chute (photo). I removed the ice and found the cubes, in the bin, are clumped together due to sweating and then freezing together. I poured a small amount of water down the ice chute and found the ice door is not sealing properly and allowing warm air inside to the ice bin. I inspected/tested and found no other issues with the unit other than frost in the freezer section due to the door being left partially open. I am ordering the separator and scheduled return service for 10/16/24. No water leaks observed during service. No parts installed today.; ordrng 1 W11572058 (Separator) and 1 CNOTE (NO TECH MA)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, Texas 78754
Scott
Job Details:
10/10/2024
"Arrived on site for washer not starting wash cycle . Ran diagnostics got motor and heater error code . Replaced sump and motor W11025157. Re ran diagnostics, all checked normal. No water leaks detected at time of service . Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Austin, Texas 78759
Matthew
Job Details:
10/10/2024
"Arrived onsite for unit not making ice. Found fill tube frozen and error on ice maker. Found heater not properly seated. Replaced heater and icemaker. Tested and completed harvesting and fill. Set to max ice for customer to monitor. Called customer back and unit was making ice, more than 3/4 full.Replaced w11658802, w11087201"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Austin, Texas 78738
Luis
Job Details:
10/10/2024
"Arrived on site for damaged door. Removed defective left side door,transferred all parts to new door,installed new door,power cycled unit tested door operation and dispenser unit working as designed. Used w11518699"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Canyon Lake, Texas 78132
Andrew
Job Details:
10/10/2024
Arrived on site to test unit for tapping noise. Verified with customer noise is from diffuser. Replaced faulty diffuser(W11236851) and noise no longer present. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near New Braunfels, Texas 78130
Andrew
Job Details:
10/10/2024
Arrived on site to test unit for no ice production. Found bin thermistor reading open. Recommend thermistor. Reschedule for Tuesday 10/15. ; ordrng 1 WPW10511923 (Bin thermistor)
We serviced a
KITCHENAID DISHWASHER
Model KDTE504DSS0
Near Austin, Texas 78730
Joe Z
Job Details:
10/10/2024
"Arrived on site to install previously ordered parts. Replaced sump and motor, repaired harness with new harness, replaced OWI sensor. Am now able to test unit. During test found additional leaks at tub near sump at front of unit and leaking from door vent. Will need vent deflector, vent assembly, inner door, tub assembly, and return with previously ordered parts. Also returning tech will need 2 hour weigh. Needs autho; ordrng 1 WPW10195032 (Deflector) and 1 WPW10467367 (Inner door) and 1 WPW10681511 (Tub) and 1 2hourweigh (2 hour weigh) and 1 Needsautho (Needs autho)"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244PL1
Near Austin, Texas 78730
Joe Z
Job Details:
10/10/2024
"Arrived on site for F7-E2. Upon arrival, ran diagnostics and get error code F7-E2 variable speed motor failure. Test unit by running a normal cycle. Unit operates correctly. Cleared error code and ran another normal cycle. Unit again operates correctly. Customer states that the builder had sent someone to double check install and did some things. Not sure if something was missed. Unit is operating as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCGK5036PS00
Near Leander, Texas 78641
Andrew R
Job Details:
10/10/2024
Arrived onsite for cooktop with orange flames. Upon arrival I noticed the customer had a humidifier running. I tested the cooktop flames and found good fuel flow as the flames were all uniform. There is a moisture issue present that is causing the flames to turn orange and I suspect it to be the humidifier. No parts were installed at time of service and no leaks are present. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Leander, Texas 78641
Andrew R
Job Details:
10/10/2024
Arrived onsite for refrigerator not cooling. I found the evaporator cover frosted up and the evaporator also covered in frost. Intested the defrost heater from the molex and found it to be open returning tech to replace defrost heater. Told customer to run a defrost and see if the issue persist as the evaporator was full of ice and I was running behind on time. Return with all parts incase there are other issues. Office to RS.RC 57? and FC 36?; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Austin, Texas 78744
James K
Job Details:
10/10/2024
"WDT531HAPM0 Arrived on site for water remaining at the end of cycle. Upon arrival, customer mentioned water will not evaporate aft3 cycle is done. Ran diagnostics and found all components working, even heater. Heater was producing 225 degrees F. Advised customer to run unit again on Heat Dry to see if issue still persists. Unit possibly just needed to be re programmed. Units is functioning as designed. No water leaks detected at this time. No parts replaced"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Cedar Park, Texas 78613
Andrew R
Job Details:
10/10/2024
Arrived onsite for washer not getting water. Upon arrival I ran a diagnostic cycle and found the washer to be filling with the correct amount of water. Customer stated that she was concerned with the amount of water filling in the unit saying it didn't seem like much. I explained to the customer that the unit is filling with the correct amount of water and there were no issues present in the diagnostic cycle. I ran a normal cycle as well and found the unit filling with the correct amount of water. No water leaks present at time of service. Call complete. No parts installed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Cedar Park, Texas 78613
Andrew R
Job Details:
10/10/2024
Arrived onsite for refrigerator making squealing noise. Upon arrival maintenance guy said the customer told him there was no noise morning of. I checked to confirm there was no noise and everything sounded as designed. I told the maintenance guy to give us a call If there is a noise and get a video so we can pinpoint the issue. No noises present at time of service. Call complete. No parts installed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Kyle, Texas 78640
Tim M
Job Details:
10/10/2024
"Arrived on site to test unit for no power. Upon arrival tested outlet, outlet has proper voltage and is wired properly. Inspected junction box and found wire nuts have not been secured allowing the neutral wire to pop out of the wire nut and have no power sent to the unit. Secured both wire nuts and tested unit, unit is now powering up. Ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, no parts installed, job complete."
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Kyle, Texas 78640
Tim M
Job Details:
10/10/2024
"Arrived on site to test unit for smoking and not working. Upon arrival customer stated unit works fine but they smelled a strong burning plastic smell. Removed back panel and inspected, noticed back panel has a lot of calcium build up and rust indicating there is water someone getting on that panel. Inspected harness and found multiple wires leading up to the heater has started to melt and smolder causing that smell. Removed burnt wires and repaired harness with butt splices and spade connectors, tested unit, all components are properly engaging and unit is now running as designed, no parts installed, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMCS7024RZ00
Near Buda, Texas 78610
Tim M
Job Details:
10/10/2024
"Arrived on site to test unit for locked door. Upon arrival removed unit from cavity and gained access to inside components. Found the mechanism that is behind the button to open the door has popped out of its designed location causing the button to just fall through with no resistance. Placed mechanism to its designed location, tested unit, door now unlocks properly. Input M/S, unit is in warranty. Unit is now functioning as designed, no parts installed, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Mustang Ridge, Texas 78610
Tim M
Job Details:
10/10/2024
"Arrived on site to test unit for not washing dishes. Upon arrival customer stated there are always detergent stains on the door, dishes are dirty and it does not sound like spray arms are working. Tested unit found wash motor is not engaging. Inspected unit and found wire leading up to the wash motor was loose and not clipped in properly. Clipped the connector into the wash motor and ran diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, no parts installed, job complete."
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Mustang Ridge, Texas 78610
Tim M
Job Details:
10/10/2024
"Arrived on site to replace previously diagnosed parts. Replaced top (WP8563663) and lock (WP8066092) X2. Tested unit, top is locking properly. Unit is now functioning as designed, no gas leak detected, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5605FMRC0
Near Killeen, Texas 76549
Robert
Job Details:
10/10/2024
WED5605FMRC0 Arrived on site for a dryer with no power. Further inspection found both control and ui control had failed due to moisture in dryer. Replace part#sw11583885 and w11565020 tested product works as it's designed. Recommended client to clean out dryer vent to his home.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS05
Near Georgetown, Texas 78633
Sterling
Job Details:
10/10/2024
"On arrival verified complaint of unit not igniting FR burner. On arrival burner is igniting. Due to placement of cooktop and wall oven, removal of wall oven was required to get access to mod Ser of cooktop. See quick pics. Unit does show signs of a recent cleaning. Inspected burner to make sure it was free and clear of debris or moisture. Burner is good. Advised customer on proper placement of burner cap and the effects it can have on ignition. Job complete no parts installed."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78747
James K
Job Details:
10/10/2024
WTW4855HW3 Arrived on site for unit continuously running. Upon arrival drain pump continuously running. Inspected pressure hose and found to be cleared with no kinks. Ordering W11607637 control. Spoke with Safety Team SR#7740032665. Autho No# W1CG9B0WPL1. Control replacement has been approved. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11607637 (Control)
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Georgetown, Texas 78633
Sterling
Job Details:
10/10/2024
On arrival verified complaint of not maintaining temp. Verified temp sensor is reading correct temp. Ran bake cycle at 350 and found it reaches temp then temp drops as sensor goes out of range. Replaced temp sensor. Unit is now working correctly job complete. Installed w11598120
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Georgetown, Texas 78633
Sterling
Job Details:
10/10/2024
On arrival verified complaint of unit not functioning still after replacing temp sensor previously. Temp sensor checks out at 1.2 k ohms at room temp. Replaced main control for running to hot and to cold cycle to cycle. Ran bake cycle and temp maintained at 350. Job complete installed w11649136
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Georgetown, Texas 78633
Sterling
Job Details:
10/10/2024
On arrival verified complaint of temp fluctuations and condensation in RC section. Visual inspection shows gap in liner at bottom right corner. Gap is too wide to fill with silicone. Spoke to TL SR 7740092342 and submitted photos. No signs of physical damage. Unit is being submitted for review. Job complete no parts installed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78748
James K
Job Details:
10/10/2024
"WTW4855HW3 Arrived on site for unit dispensing only hot water. Upon arrival, found setting to be on Hot. Changed to Tap Cold and ran unit. Unit is entering correct water temperature based on whats it calling for. Ran diagnostics and confirmed all components are working. Unit is functioning as designed. No water leaks detected at this time. No parts replaced"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF577KPS02
Near Austin, Texas 78704
James K
Job Details:
10/10/2024
"KRFF577KPS02 Arrived on site for unit pulled out of designated position. Upon arrival, proceeded to adjust unit to original position. Leveled unit. Tested unit and now unit is functioning as designed. No water leaks detected at this time. No parts replaced"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Austin, Texas 78704
James K
Job Details:
10/10/2024
"JDPSS244LL2 Arrived on site for unit displaying F7E2. Upon arrival, enter diagnostics and found no errors. Ran diagnostics twice and found no issues. Unit is functioning as designed. No water leaks detected at this time. No parts replaced"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Elgin, Texas 78621
James K
Job Details:
10/10/2024
"WFG505M0MS0 Arrived on site for oven light not working. Upon arrival, found bulb to be faulty. Proceeded to replace W10888179 bulb light. Tested unit and now unit is functioning as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Austin, Texas 78759
Matthew
Job Details:
10/10/2024
Arrived onsite for delivery drawer not closing properly. Found unit leaning forward and drawer rolling out. Leveled unit and not drawer is staying in place. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Austin, Texas 78759
Matthew
Job Details:
10/10/2024
Arrived onsite for unit leaking. Found ice tray broken in two pieces. Unit leaks when calling for water. Replaced ice maker. Tested and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, Texas 78757
Matthew
Job Details:
10/10/2024
"Unit in 545. Arrived onsite for unit needing sealed system repair. Tapped system and found still pressurized. Replaced compressor, access valve and drier. Pulled vacuum and held. Charged per spec and tested. Unit is now functioning properly. Customer will monitor. Job complete ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, Texas 78724
Matthew
Job Details:
10/10/2024
Arrived onsite for unit making noise. On inspection found ice maker motor seized and making noise. Customer confirmed ice making issue. Ordering ice maker. Set to return Tuesday the 15th; ordrng 1 W11700250 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, Texas 78734
Luis
Job Details:
10/10/2024
Arrived on site for loud noise. Diagnosed during icemaker fill water over spraying and ice build up causing fan blade to hit ice. Added sealer between extension and fill tube ran icemaker fill multiple times no further leaks.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Braunfels, Texas 78130
Andrew
Job Details:
10/10/2024
Arrived on site to test unit for excessive gas smell when oven in use. Found air damper was open all the way causing one side of burner tube to ignite while other side was releasing gas. Adjusted damper and unit is now working as designed. Advised customer of vent placement and normal residual gas smells anytime oven in use. No parts replaced. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near San Marcos, Texas 78666
Andrew
Job Details:
10/10/2024
Arrived on site to test unit for no ice production. Unit was on and bin full of ice on arrival. Customer provided video showing a very thick ice sheet on cooling plate but not releasing and ice in bin was in slivers and very minimal. Provided video to Techline and recommending control replacement. Scheduled for 10/15. SR#7739772421; ordrng 1 W11034363 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near San Marcos, Texas 78666
Andrew
Job Details:
10/10/2024
Arrived on site and verified valve was needed. Found no issues or signs of worn suspension. Replaced valve assembly(W11641117) and unit is now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Leander, Texas 78641
Andrew R
Job Details:
10/10/2024
Arrived onsite fir oven not heating. Upon arrival customer stated inspector told her the unit wasn't heating correctly. Pre heat took the correct amount of time. I monitored three cycles high and low for 350 and averaged temps. The oven needed a -10 degree calibration offset. Unit is operating as designed. Call complete. No parts installed.Pre heat took 12:37
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near San Marcos, Texas 78666
Andrew
Job Details:
10/10/2024
Arrived on site to test unit for lid not latching. Found error f5e3(lid lock) replaced faulty latch(W11670519) and took multiple times to enter diagnostics. Found lights will randomly flash and console will not respond. Replaced control(W11627413) with no improvement. Recommend HMI control and encoder. Office to reschedule. ; ordrng 1 W11675701 (HMI control) and 1 W11675700 (Encoder)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Leander, Texas 78641
Andrew R
Job Details:
10/10/2024
Arrived onsite to replace pump and motor. I was able to get off the water line and install the pump and motor. The unit is now washing and completing cycles as designed. No water leaks present at time of service. Call complete. Installed W11460946 PUMP&MOTOR.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hutto, Texas 78634
Gerry C
Job Details:
10/10/2024
"WTW4855HW3 Arrived to complete prior service. I entered service test mode and found F7E5, clearing for testing and to complete service. Inspecting the lower part of the machine, I found the gear case lower seals had failed, allowing lubricant the spread throughout the cam assembly and likely causing the error, due to inability to shift between modes as deigned, due to binding. No leaks observed during service. ; ordrng 1 W11454372 (Gear Case) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL WASHER
Model wtw4957pw0
Near Hutto, Texas 78634
Gerry C
Job Details:
10/10/2024
"WTW4957PW0 Arrived to inspect washability issues. The customer provided samples of garments that had just been washed and had streaking and other similar leftover debris,not removed during the wash cycle. I tested all functions of the machine within service test mode and it operated as designed. There were no stored error codes and I re-calibrated the control. I discussed detergent use with the customer and made recommendations. The customer will contact us if the issue persists. No leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Austin, Texas 78748
Leonardo
Job Details:
10/10/2024
Arrived on site to test unit for unit leaking. Test unit and the unit was leaning left and forward. Leveled unit and started a cycle and found no leaks present at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Round Rock, Texas 78681
Gerry C
Job Details:
10/10/2024
"WDP540HAMZ4 Arrived to inspect no spray arm movement. I found no stored error codes and service test mode showed the machine had very good flow and arm movement, of both spray arms. Allowing the test to complete, all other functions were present and no leaks were observed during service."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Round Rock, Texas 78681
Gerry C
Job Details:
10/10/2024
"MED4500MW0 Arrived to inspect knob issue. I verified the machine had the old style knob that is to be replaced with the updated timer, per SP W11693378 - Special Project S15110 - SP?W11708423. I replaced the timer and knob per the SO and tested. Operational test good."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, Texas 78701
James K
Job Details:
10/09/2024
"WED560LHW2 Arrived on site for unit door locked. Upon arrival, superintendent stated will need a hard hat kit before entering property. Ordering hard hard kit. In addition, need to update model and serial and address to office to update warranty. Office to reschedule ; ordrng 1 Unknown (Hard hat kit)"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL02
Near New Braunfels, Texas 78130
Andrey
Job Details:
10/09/2024
"Arrived on site to test unit for broken support, tested unit found element support broken, replaced and tested, unit is now functioning as designed job complete installed W11724411"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near San Marcos, Texas 78666
Andrey
Job Details:
10/09/2024
"Arrived on site to test unit for water leaking out from door, tested unit found no leaks, talk to maintenance, customer was using dawn dish soap but after she switched to cascade liquid detergent it still was leaking, explained to customer that they will need to run unit empty for a few washes to get all the dish soap out, at this time job complete no parts installed"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Niederwald, Texas 78640
Andrey
Job Details:
10/09/2024
"Arrived on site to test unit for noise, tested unit found all components activating properly and no unusual noise, disassembled the unit, inspected all components could not find any issue, unit is running as designed, job complete, no parts installed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Martindale, Texas 78655
Andrey
Job Details:
10/09/2024
"Arrived on site to test unit for gasket issues, tested unit found gasket popped out top and bottom of RC door, added adhesive to all effected areas and advised customer to to keep door closed for the next 12 hours to allow adhesive to dry, unit is now functioning as designed, no leaks detected job complete installed WP482338"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near San Marcos, Texas 78666
Andrey
Job Details:
10/09/2024
"Arrived on site to replace previously diagnosed control, replaced and tested unit is now running as designed, no leaks detected job complete installed W11607637"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Canyon Lake, Texas 78133
Andrew
Job Details:
10/09/2024
Arrived on site to test unit for no power. Found breaker was tripped. Reset breaker and console just flashes for a quick second. Found voltage to console was correct. Replaced faulty console(W116000355) and unit now working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Austin, Texas 78704
Joe Z
Job Details:
10/09/2024
"Arrived on site for not heating, upon arrival, ran diagnostics and there are no saved error codes. Ran a vent test and test results in poor ventilation. Ran a time dry cycle and unit is heating correctly. Recommend having vent from wall through exit of home checked. The vent is either blocked with lint or is too far with too many 90 degree turns on way to exit. Unit is operating as designed. Please charge c.c on file for service/ diagnostics fee"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, Texas 78752
Joe Z
Job Details:
10/09/2024
"Arrived on site for not cooling in both sections. Upon arrival, maintenance said the evaporator cover was Incased in ice and had unit thawed out prior to arrival. Ran diagnostics and all sensors pass test. Ran components test and all components operate. Replaced control and UI W11518204, W11558182 due to unit not going into defrost correctly. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Pflugerville, Texas 78660
Andrew R
Job Details:
10/09/2024
Arrived onsite for washer making knocking g or thumping noise. Upon arrival I tested the washer in diagnostics and found no error codes stored. I tested a diagnosis cycle and 4 manual spins. I heard the drain hose line hitting the back of the washer. I ziptied the drain hose line closer to the wall however I informed the customer they might still hear a bit of noise due to the unit being in a tight fit. I heard no abnormal sounds with the washer. Unit is operating and completing cycles as designed. No water leaks present at time of service. Call complete. No parts installed.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near Austin, Texas 78750
Daniel A
Job Details:
10/09/2024
Arrived on site to install previously diagnosed and ordered part. I installed the bake igniter and the temperature sensor. I reassembled the unit and tested the functions. The unit is operating as designed. I instructed the customer how to use the oven calibration feature is it is ever needed in the future. No gas leaks observed during service. W10833885 WPW10324262
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS
Near Austin, Texas 78758
Joe Z
Job Details:
10/09/2024
Arrived on site to replace damaged door panel. Replaced panel and added nameplate. Job complete
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Round Rock, Texas 78665
David Z
Job Details:
10/09/2024
"Arrived on site to diagnose dryer making noise when running. Heard a slight rumble, but nothing excessive on first glance. Disassembled unit and found blower wheel was broken, causing the noise. There were also large amounts of black marks on the tensioner pulley, like belt had been rubbing it as well. Replaced rollers belt and pulley from repair kit. Tested unit and verified all working as designed. In terms of the unit not fully drying, customer has been using timed dry lately and I recommended turning up the heat level. Unit has no error codes, and heats well. I found nothing disconnected or damaged inside the cabinet and heat level is good. Advised for auto dry cycles to make sure loads are big enough to contact the sensor Bars in the front of the unit. Repair completed. Parts used - WP697772, 4392067."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Temple, Texas 76504
Tyler
Job Details:
10/09/2024
Spoke with customer and they stated they had tried canceling service and no longer needed washer checked out. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, Texas 78744
James K
Job Details:
10/09/2024
"wrs331sdhm06 Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11742389 control, W11518204 control and W11650659 heater. Tested unit and now unit is functioning as designed. No water leaks detected at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Austin, Texas 78744
James K
Job Details:
10/09/2024
"WDF332PAMS0 Arrived on site to replace previous ordered parts. Upon arrival, proceeded to replace W10518394 heater. Ran diagnostics and found no issues. Unit is functioning as designed. No water leaks detected at this time"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Spicewood, Texas 78669
James K
Job Details:
10/09/2024
"MVW6230HW0 Arrived on site for unit unbalanced. Upon arrival, found suspension to be faulty. Ran diagnostics and found unit screeching during high spin. Ordering W11396716 suspension, W11449840 gearcase, W11239857 belt and W10721967 cam. No water leaks detected at this time. Customer agreed to reschedule Oct 16th. ; ordrng 1 W11396716 (Suspension) and 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"
We serviced a
MAYTAG WASHER
Model MVW8230HC0
Near Spicewood, Texas 78669
James K
Job Details:
10/09/2024
"MVW8230HC0 Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11426291 main control and W11478527 UI. Tested unit and now unit is functioning as designed. No wage leaks detected at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Georgetown, Texas 78628
Miguel
Job Details:
10/09/2024
"Arrived on site for dishwasher not draining, water spots left on dishes. Found water left in tub and no power to dishwasher. Breaker was tripped, reset and drain cycle cleared water. Customer says it sometimes trips breaker. All components working properly during test. Heater pulls 6 amps. Removed door panel. Verified 128v to control. Good ground. Found rinse aid empty. Replaced dispenser due to possible leaking rinse aid, removed drain pump and found propeller damaged. Used shop,vac to verify drain was clear. Replaced drain pump and then control as precaution against drain and tripping. Verified operation. Call complete. W11087207, W10861000, W10876537"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Leander, Texas 78641
Miguel
Job Details:
10/09/2024
Arrived on site for center burner leaking gas and not lighting. Also center knob is broken. Verified operation of center burner. Found burner holes clogged with oil. Advised how to removed cap and clean burners. Working as designed. Will need new knob. Called safety to inform. 7740045203.
We serviced a
JENN-AIR VENTHOOD
Model JXW8536HS2
Near Leander, Texas 78641
Miguel
Job Details:
10/09/2024
Arrived on site for both lights falling out of vent hood. Removed light assembly and attempted to push out housing to grip better. Still falling. Ordering light assembly. Reset for fri 11/1. Am. ; ordrng 1 W11321563 (Light)
We serviced a
JENN-AIR VENTHOOD
Model JXW8536HS2
Near Leander, Texas 78641
Miguel
Job Details:
10/09/2024
Arrived on site for lights falling down. Removed and replaced light assembly. Verified operation. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM05
Near Austin, Texas 78723
Matthew
Job Details:
10/09/2024
Arrived on site for unit needing sealed system repair. Confirmed compressor is not running and overloading. Tapped system and was still pressurized. Replaced compressor and drier. Pulled vacuum and held. Charger per spec and tested. Unit is functioning properly. Customer to allow 48hrs to stabilize.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM10
Near Lockhart, Texas 78644
Matthew
Job Details:
10/09/2024
Arrived on site for unit leaking. Builder stated the unit had had a slow leak that was undetected and ruined some of the floorboards and needed replacement. Inspected unit and found fill tube not inserted properly to valve so that when the unit called for water to make ice half of the water with enter the ice maker and the other half with spray out of the bottom onto the floor. And started tube into valve and re-tested. Unit is now functioning properly. No leaks present at this time. Job complete. No parts used.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Bastrop, Texas 78602
Matthew
Job Details:
10/09/2024
"Arrived on site for unit freezer door, not opening or closing properly. upon arrival tested unit and confirmed door slide issues. Slides were seizing up halfway through the process. Replace slide kit. Tested and unit is now opening and closing properly. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78717
Andrew R
Job Details:
10/09/2024
Arrived onsite for washer with no lights on. Upon arrival I plugged the unit in and found it to drain right away. I checked the water pressure line and it is clear. I left the water pressure line off and tested the unit again. The control is bad as it is not sensing that there is nomwater in the tub. The control will need to be replaced. OFFICE TO RS WHEN PART IS IN STOCK. ORDERING W11607637 Control.Unit moved to 5202.; ordrng 1 W11607637 (Control)
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Georgetown, Texas 78626
Sterling
Job Details:
10/09/2024
Power cord is required. Part is still in shipping. Spoke to customer and rescheduled for 10/14. ; schdld next appmnt for 10/14 MON !
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Austin, Texas 78727
Scott
Job Details:
10/09/2024
"Arrived on site for washer not advancing and clicking . Found actuator had failed to shift and damaged cam arm . Replaced cam, actuator and cap. W11395618, W11481722, W10721967Ran diagnostics all checked normal. No water leaks detected at time of service . Job complete"
We serviced a
WHIRLPOOL OVEN
Model weg515s0lz4
Near Buda, Texas 78610
Leonardo
Job Details:
10/09/2024
"Arrived on site to replace the control board and DSI board. Both parts were replaced, and the unit was tested. The unit is now functioning as designed and preheated to 350?. Job complete. W10898291. W11620561"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Manchaca, Texas 78652
Tim M
Job Details:
10/09/2024
"Arrived on site to replace previously diagnosed parts. Upon arrival customer stated they ran another cycle and unit would not go into spin. Filled with water for the rinse part, then never locked the lid and drained. Replaced cam (W10721967) and shift actuator (W11481722). Control (W11627413) as precautionary. Ran a diagnostic cycle, all components properly engaged. Ran a wash cycle, unit progressed through the cycle properly. Advised customer if issue returns to try different cycles to know which cycles work fine and which cycles start to have issues. At this time unit is running as designed, no leaks detected, job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, Texas 78737
Leonardo
Job Details:
10/09/2024
Arrived on site to replace heating element per special project. Replaced heating element test unit no leaks present.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Austin, Texas 78728
Andrew R
Job Details:
10/09/2024
Arrived onsite for broken or missing LED. Upon arrival customer statedthere isn't any issues with the light. Customer stated that the door creaks when opening fully. I'm going to order grease and a hinge and have office to RS as I was only sent with a bulb. Office to RS. ORDERING WP542638 Grease and WP2254473 Hinge. Customer stated they will not be here next week.; ordrng 1 WP542638 (Grease) and 1 WP2254473 (Hinge bottom)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Austin, Texas 78753
Andrew R
Job Details:
10/09/2024
Arrived onsite for dishwasher not draining. Upon arrival I could hear the pump operating however no water was coming through. I inspected the hose and found it in good condition. I inspected the inside of the disposal hook up and found the block cap still inside the disposal. I took the block cap out and the unit now drains all the water with no issue. No water leaks present at time of service. Call complete. No parts installed.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, Texas 78758
Joe Z
Job Details:
10/09/2024
"Arrived on site for making noise. Upon arrival,test unit and found noise coming from 2 areas. From the rear vent hose and the blower wheel housing. Corrected issue at housing using noise padding. As far as vent hose noise. I recommend using a flex hose rather than the stiff hose. The more the unit is pressed to the wall the more noise is made. The unit is operating as designed with all remaining noises being normal."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Austin, Texas 78758
Joe Z
Job Details:
10/09/2024
"Arrived on site for making noise. Upon arrival, test unit by running a normal cycle. Am not able to duplicate any odd sounds. Unit is operating as designed. No leaks present at this time. Job complete. No parts used."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS22
Near Manor, Texas 78653
Andrew R
Job Details:
10/09/2024
Arrived onsite for micro/oven combo with no power. I found out that the unit does have power however the display flashes hourglass symbols. I performed a 5 minute power reset and the unit continued flashing. The customer stated they had a power outage when this occurred. The panel needed to be replaced. I replaced the panel and had customer hook wifi up. Unit is now operating and heating as designed. Call complete. Installed W11600321 PANL-CNTRL. DID NOT HAVE CORE LABELED BUT RETURNING AS CORE JUST IN CASE.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Manor, Texas 78653
Andrew R
Job Details:
10/09/2024
Arrived onsite for micro/oven combo with door not shutting. Upon arrival I noticed when pushing on the door the left side door switch would click meaning it engaged when pushing on the door. When let off the switch would not be activated. I was trying to pull the combo out however after getting it a tiny bit out I could not pull further. The trim on the cabinet was trying to pull out when attempting to pull the combo out. The trim will need to be cut more in order to pull the oven out without damaging the trim. I tried pulling on left side and then right side and the combo wouldn't pulled out. The customer will reach back to us to have us come out and assess what is wrong with the door switch on the left hand side. No parts installed. ; O-emld tckt
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Austin, Texas 78733
Luis
Job Details:
10/09/2024
"Arrived on site. Unit not powering on and draining water,removed unit from enclosure,removed water from bin,replaced a defective drain pump,installed new pump,ran water through unit water drained checked connections no leaks. Ran diagnostics all test passed. Used w11539855"
We serviced a
MAYTAG WASHER
Model MVW7232HC2
Near Temple, Texas 76502
Tyler
Job Details:
10/09/2024
"Arrived on site for washer making a knocking noise during agitation portion of wash cycles. On arrival customer provided a video that I was able to use to pinpoint noise down inside the gearcase area. Inspected rotor/stator motor, clutch and slider. Found no failures in either side of motor or clutch and found gearcase as the cause of sound. Replaced gearcase w11449841 and slider w10734521. Found washer working as designed with no leaks and unit no longer making knocking noise. Call complete"
We serviced a
WHIRLPOOL OVEN
Model WOED5030LZ01
Near Dripping Springs, Texas 78620
Leonardo
Job Details:
10/09/2024
Arrived on site to test unit for console not responding. Found center screen not responding to touch. Took console off and unplugged the console for 1 minutes. Secured connection back and unit working sometimes. Will order new console office to reschedule ; ordrng 1 W11659265 (Console)
We serviced a
KITCHENAID OVEN
Model KOEC530PSS00
Near Dripping Springs, Texas 78620
Leonardo
Job Details:
10/09/2024
Arrived on site to test unit for unit giving error code. Test unit and found error code F9E1 miss wired unit. Checked connections at junction box and all connections test good. Replaced control board test unit and unit test good job complete.