Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Lou S.

Lou S.

WASHER WHIRLPOOL WFW8640BW0 "arrived on site to inspect washer error code. Upon further inspection, I placed the unit in diagnostics and the unit showed error code F9E1 Long drain. I cleared the code and continued with testing. The unit operated as designed but during draining, I could tell the water flow from the drain tube to the pipe was slow. I removed the front panel and removed the drain filter and found some debris inside (hair pins, other). Using my wet vac, I cleaned the drain pump out and removed the hose under the tub and cleared the debris from the hose. I put the unit back together and tested. The unit operated as designed and the drain water flow improved greatly. No water leaks observed during service, job completed."

Near Boxwood Loop, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC400ES00 "arrived on site to inspect refrigerator no water dispensing. Upon further inspection, the customer advised that they replaced the filter and the water barely dispenses. I removed the filter and using a bypass to the housing, I tested the dispenser and it operated as designed. Using the old filter, I installed it and tested the dispenser and it operated as designed. I replaced it with a new filter and it did not work. Looking at the filter, it was not the correct filter for this unit, but the package said it was (off brand). I advised the customer to use Whirlpool approved filters. The filter that was installed was another off brand and it worked. No water leaks observed during service. Job completed."

Near Old Blue Mountain Ln, Georgetown, TX 78633
Lou S.

Lou S.

COOKTOP KITCHENAID KCGS556ESS02 "arrived on site to inspect cooktop burners. Upon further inspection, the customer advised that the middle burner was making a ticking noise when lit. I tested the unit and I could hear a popping noise while the burner was on and some of the areas on the burner head there was no flame. I removed the burner head and found the orifice holder had debris from food spillage. I removed the orifices and found them dirty. I cleaned the orifices and the orifice holder was cleaned. Tested the unit and it operated as designed. I tested the remaining burners and all operated as designed. No gas leaks detected during service, job completed."

Near Lavon Bend, Austin, TX 78717
James C.

James C.

DISHWASHER WHIRLPOOL WDF760SADM0 Arrived on site and tested operation. I found that the diverter on the sump has been leaking and I also found steam getting out through the door gasket. Unit will need a new sump and motor assembly and door gasket to repair the leak. Office to get authorization for repair; ordrng 1 CNOTE (AUTHO) and 1 W10300924V (door seal) and 1 WPW10671942 (sump and motor assy)

Near Prickly Pear Cove, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Arrived on site for water leaking at time of visit no water leaking. Per customer water appears to be leaking from control housing. Removed housing found large gaps between liner and vents,no traces of water leaking from vents. Added adhesive to gaps."

Near Lancret Hill Dr, Austin, TX 78745
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF954CIHZ9B Arrived on site for door that was not level and not closing properly. The right fresh food section door was not properly aligned. Adjusted right front foot to level unit and all is now well. All water connections are dry.

Near Hereford, TX 79045
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDT720PADM1 "WDT720PADM1 Arrived to inspect ways and dry issues. I found 6-6 and 7-1 stored in memory. I ran the unit through a complete service test mode, resetting the control and monitoring current draw of the heater. The heating issue was corrected and the heater drew the correct amps. I advised the customer to use less detergent (pods were being used,) approximately one tablespoon as a starting point, city water and pre-rinsing considered. I discussed the use of rinse agent and the importance of purging cold water from the sink, prior to use. Operational test good, no leaks observed during service.

Near Evergreen Cir, Georgetown, TX 78626
Paul R.

Paul R.

OVEN WHIRLPOOL RB270PXYB2 Arrived onsite for the bottom oven not heating up to temp correctly and the top oven display dim. I found the bake temperature on the display for the top oven a little dimmer than normal but it was readable. The time displayed was normal. I found the lower oven thermostat running about 25 degrees too hot. I found the differential in the thermostat at 50 degrees. I calibrated the thermostat and the oven temp cycled between 320-374 leaving it with a 347 degree average temp. I gave me a quote to rebuild the control if she wanted a brighter display and she declined

Near Clubhouse Dr, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFF305ESS00 Arrived on site for no water. Tested dispenser no water found restriction in water line in compressor compartment. Reinstalled water line removed restriction in line tested water dispenser unit working as designed.

Near Bluestar Dr, Austin, TX 78739
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE204DSS0 Arrived on site to test unit for leaking. Test unit and found unit leaking from sump replaced sump. Test unit after replacing sump and motor and no leaks found job complete

Near Goodrich Ave, Austin, TX 78704
James C.

James C.

MICROWAVE GE JKP90SP4SS Arrived on site and tested operation. I found that the magnetron would start as soon as the door is shut. I verified the interlock switches and found to be good. I verified the fuses and thermostats and found to be good as well. I found that the relay on the control that controls the power to the high voltage system is stuck in the closed position. Unit will need new control to repair ; ordrng 1 CNOTE (AUTHO ) and 1 WB27T11249 (main control board)

Near N Ridge Cir, Leander, TX 78641
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT710PAYM4 "Arrived on site and found wash motor is not running, after replacing motor of function has returned to dishwasher. No water leaks from connections at time of service.

Near Jacob Ln, San Marcos, TX 78666
Joseph C.

Joseph C.

DRYER ROPER RED4516FW0 "Arrived on site for “unit not coming on” complaint. Per my previous diagnosis, removed and replaced faulty motor. Customer has not replaced power cord and wall plug, as requested. Power wire will not stay plugged into outlet and unit will not stay on. Cord and plug will need to be replaced, before proper operation may resume. Customer will need to acquire elbow and three clamps, for venting, for proper venting to resume. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Rio Vista Ranch Rd, Del Valle, TX 78617
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOD51ES4ES01 Arrived on site and found unit Tods to have shorted during heat clean. Repaired by replacing tods. All else checks good. Unit is now operating as designed.

Near Shetland Chase, Austin, TX 78727
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDT03FTSS2 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from left side of unit. Test unit and found damaged gasket. Test unit after replacing gasket and found unit leaking from front due to over sudsing. Cleared up the suds and leveled unit and unit not leaking. Job complete no leaks at this time.

Near Melridge Pl, Austin, TX 78704
Scott  M.

Scott M.

COOKTOP MAYTAG JED8430ADB Arrived on site to replaced knob . Part broke as installing knob will need to reorder knob . Please call to set return visit . ; ordrng 1 WP7739P122-60 (knob- fan)

Near Simmons Rd, Austin, TX 78759
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site. Check for noise issues. Found damper in refrigerator compartment not opening up all the way creating loud noise. Replaced damper and cycled, all functions tested OK. No leaks present. Job complete"

Near Copper Valley, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site. Check for noise issues. Found damper in refrigerator compartment not opening up all the way creating loud noise. Replaced damper and cycled, all functions tested OK. No leaks present. Job complete"

Near Copper Valley, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site. Check for noise issues. Found damper in refrigerator compartment not opening up all the way creating loud noise. Replaced damper and cycled, all functions tested OK. No leaks present. Job complete"

Near Copper Valley, New Braunfels, TX 78132
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WFG525SOHSO "Arrived on site for customer complaint of rear left burner not working, found orifice was missing, I left the lp kit there. Adjusted burner valves on the other burners, tested good."

Near Drury Ln, Austin, TX 78737
Scott  M.

Scott M.

WASHER MAYTAG MAV7504EWW Arrived on site for washer not spinning out clothes. Found the lid switch in good condition built is turning motor is working and drain pump is spinning. Found transmission locked up will need to order transmission will need to also and spoke to service manager CS.; saved tckt

Near Bonnie Rd, Austin, TX 78703
Joseph C.

Joseph C.

DRYER MAYTAG MGDX655DW2 "Arrived on site for “unit will not shut off” complaint. Inspected unit and found timer faulty. Removed and replaced timer. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near E 38th St, Austin, TX 78722
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Arrived on site for no cool. Compressor running,removed evaporator cover found no frost pattern on evaporator, can hear small amount of refrigerant passing through diagnosed leak in system unit will need evaporator assembly. Ordering evaporator unit will need 2 hrs for repairs.; ordrng 1 2HRS and 1 W10836706 (EVAPORATOR )"

Near Old Manor Rd, Austin, TX 78724
Diego G.

Diego G.

RANGE WHIRLPOOL WEG515S0FW0 Arrived on site. Check for Console issues. Found screws for Console loose. Re-positioned and tighten down on screws for Console. All functions tested OK. No leaks present. Job complete

Near Limestone Creek, New Braunfels, TX 78130
Diego G.

Diego G.

RANGE WHIRLPOOL WEG515S0FW0 Arrived on site. Check for Console issues. Found screws for Console loose. Re-positioned and tighten down on screws for Console. All functions tested OK. No leaks present. Job complete

Near Limestone Creek, New Braunfels, TX 78130
Diego G.

Diego G.

RANGE WHIRLPOOL WEG515S0FW0 Arrived on site. Check for Console issues. Found screws for Console loose. Re-positioned and tighten down on screws for Console. All functions tested OK. No leaks present. Job complete

Near Limestone Creek, New Braunfels, TX 78130
James C.

James C.

DRYER WHIRLPOOL WED7500GW0 Arrived on site and tested operation. I found the control panel not responding and no light in drum. I verified proper voltage at terminal block on dryer and tested exhaust thermal fuse and found to proper voltage to unit and thermal fuse is good. Removed console to test control and found the harness to the ui was no plugged into the ui. Plugged in and verified operation and found unit working properly. Vacuumed lint from unit and instructed customer that their vent hose is too long and has become pinched and linked and would need to be replaced with a new shorted vent hose. Job complete

Near Northern Trail, Leander, TX 78641
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site for dishwasher not working. Performed diagnostics mode and found error code 4-4 motor fault and 5-1 door latch fault. Found motor not activating. Gained access to motor and tested voltage, found within range. Removed motor and tested motor resistance and found opened. Found failed motor. Installed new motor sump assembly. Tested operation and monitored water connection. All tested good, no water leaks present."

Near Co Rd 139, Burnet, TX 78611
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HW2 Arrived on site to install previous diagnosed. Gained access to mounting brackets. Removed failed brackets and installed new. Mounted unit. Tested heating operation. All tested good.

Near River Bend, Georgetown, TX 78628
Paul R.

Paul R.

RANGE FRIGIDAIRE FGF326ASJ Arrived onsite for the range with the oven and broiler not coming on. I found the ignitor only drawing 2.7 amps and not opening the safety. I replaced the ignitor and tested the oven. The unit is working as designed. Call complete.

Near Split Rail Pkwy, Austin, TX 78750
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8900BC0 "Arrived on site and replaced all parts diagnosed on previous visit, this represents a complete rebuild of the washing machine. Ran a diagnostic cycle and confirmed all functions are now operating. No water leaks from connections at time of service, job complete"

Near San Felipe Dr, Kyle, TX 78640
Clif L.

Clif L.

ICE MACHINE GE UNC15NJBII Arrived on site to perform cleaning on ice machine. Cleaned unit as per manufacturers instructions. All checks good at this time. No leaks were found at time of service.

Near Evening Star Pass, Austin, TX 78732
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 37.61 for harness and 59.99 for remaining labor. Arrived on site and found unit harness corroded and preventing fan function. Replaced harness. Charged balance. All checks good. Unit is now operating as designed.

Near Cole Cove, Round Rock, TX 78665
Brandon C.

Brandon C.

ICE MACHINE WHIRLPOOL GI15NDXZS0 "Arrived on site for customer complaint of unit over producing ice, I found faulty bin thermistor, I replaced thermistor, unit tested good.

Near Little Bear Rd, Buda, TX 78610
Al R.

Al R.

WASHER GE GTWN4250D0WS Arrived to inspect washer not working. I confirmed the complaint and removed and replaced the CONTROL. reassembled the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.

Near Rolling Hills Dr, Killeen, TX 76543
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for damaged panel. Replaced panel no damaged found on new panel unit working correctly job complete.

Near Boatswain Way, Austin, TX 78748
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived to inspect unit fan motor not working properly. Confirmed the complaint and removed and replaced the fan motor. Reassembled the unit and unit tested as designed.JOB COMPLETE

Near Green Meadows Dr, Harker Heights, TX 76548
Jerry C.

Jerry C.

DRYER MAYTAG MEDB765FW0 "MEDB765FW0 Arrived to inspect no heat. I found the element had failed and I removed and replaced it. I tested within timed mode and the unit heated and cycled as designed and there were no signs of airflow restriction. Operational test good, no lint within newer chassis."

Near Grace St, Taylor, TX 76574
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519FS0 "arrived on site to inspect microwave display. Upon further inspection, the customer advised that the display will intermittently go off and the unit will continue to operate and the light keeps shorting out. I checked the switches and all were good. I removed and replaced the display control and main control and tested the unit ad it operated as designed. Job completed."

Near Golden Butterfly Dr, Leander, TX 78641
Thomas L.

Thomas L.

DRYER MAYTAG MEDB835DW4 Remove and replace call Solon overlay due to communication failure with main control. Unit now operates properly. Dryer is brand new and clean. Customer will replace plastic vent pipe.

Near Hi Ridge Rd, Horseshoe Bay, TX 78657
Steve C.

Steve C.

WASHER MAYTAG MVWC416FW1 Arrived on site to replace the the gear case and drive cam due to noise. Replaced both parts and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Park Pl Ln, Temple, TX 76504
Brandon C.

Brandon C.

ICE MACHINE JENN-AIR JUW248LWRS00 "Arrived on site for customer complaint of unit not cooling, found compressor and fans running, unit was not cooling, found sealed system leak. Evaporator is not available to order. Collected service fee on cc"

Near Aria Dr, Lakeway, TX 78738
Jonathan  S.

Jonathan S.

DRYER GE GFDR270EH0WW Arrived on site to install previous diagnosed part. Gained access to filter housing assembly. Removed failed assembly and installed new. Performed diagnostics mode and ran test T9 checked sensor and found reading in display. Tested with wet towel. All tested good.

Near Co Rd 210, Bertram, TX 78605
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for damaged door. Found small dent on fresh food and freezer door. Talked to customer about process of replacing doors,customer was fine with keeping existing doors. Checked door seals good unit working as designed. CNOTE; ordrng 1 CNOTE (KEEPING EXISTING DOORS INCASE NEEDED PER CHASE)"

Near Swan Dr, Austin, TX 78750
Jerry C.

Jerry C.

RANGE WHIRLPOOL WEG730H0DS0 "WEG730H0DS0 Arrived to inspect no operation. I found the issue was with the oven not heating. I tested both bake and broil and the main control relay could be heard, but there was no ignition. I verified line VAC to the spark module and then quoted the customer and removed and replaced it. I tested multiple times and the unit worked as designed. No gas leaks detected during service.

Near Lightcliff St, Hutto, TX 78634
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Arrived on site. Replaced main board per tech-support. When trying to dispense ice, relay on main board popped. Called tech-support again and they are recommending replacing freezer door due to short in harness and main board. Will need freezer door assembly and main board to repair unit. Office to reschedule. File#7723946591; ordrng 1 LW10367500 (dor-fip ms STAINLESS STEEL DOOR ) and 1 W11088499 (CONTROL )"

Near Acquedotto, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Arrived on site. Replaced main board per tech-support. When trying to dispense ice, relay on main board popped. Called tech-support again and they are recommending replacing freezer door due to short in harness and main board. Will need freezer door assembly and main board to repair unit. Office to reschedule. File#7723946591; ordrng 1 LW10367500 (dor-fip ms STAINLESS STEEL DOOR ) and 1 W11088499 (CONTROL )"

Near Acquedotto, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Arrived on site. Replaced main board per tech-support. When trying to dispense ice, relay on main board popped. Called tech-support again and they are recommending replacing freezer door due to short in harness and main board. Will need freezer door assembly and main board to repair unit. Office to reschedule. File#7723946591; ordrng 1 LW10367500 (dor-fip ms STAINLESS STEEL DOOR ) and 1 W11088499 (CONTROL )"

Near Acquedotto, New Braunfels, TX 78132
James C.

James C.

DISHWASHER AMANA ADB1400AGS1 Arrived on site and tested operation. I found the dispenser has not dispensed any rinse aid since installation and did not dispense when tested. I found the solenoid is not cycling the second time to dispense the rinse aid. Installed new control and tested. Unit is now dispensing rinse aid properly. Job complete

Near Appalachian Trail, Leander, TX 78641
Wesley P.

Wesley P.

WASHER MAYTAG NA NOT AVAILABLE Arrived on site and found dog gasket had come loose and was allowing trickle leak. Repaired by restoring bellow gasket. All checks good.

Near Stobaugh St, Austin, TX 78757
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site to replace the heater due to being broken. Replaced the heater and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Yearwood Ln, Jarrell, TX 76537
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG DWU4915BAX Arrived on site to test unit for not drying. Test unit and found unit draining correctly unit did not leak during test. Unit working as designed at this time.

Near Bargamin Dr, Austin, TX 78736
Paul R.

Paul R.

RANGE KITCHENAID KSGG700ESS1 Arrived onsite for the range that when the timer ends the temp has to be manually reset. I went over control use with ms. I explained the the timer would not turn the oven temp off but if the cook time timer was set that it would. We tested the unit multiple times and the unit worked as designed. Ms stated the cook top burners get to hot. I adjusted the low flame settings on the open top burners. The unit is working as designed. Call complete.

Near Dry Creek Dr, Austin, TX 78731
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived on site to diagnose an ice machine that is over producing. Tested unit and found been thermistor out of range. Replaced been thermistor and tested unit. Found all is functioning normally at this time and no leaks were found at time of service.

Near Montana Norte, Austin, TX 78731
Lou S.

Lou S.

WASHER GE GTW680BSJ1WS "arrived on site to inspect washer no operation. Upon further inspection, I placed the unit in diagnostics and it showed error code #3. I cleared the code and continued with testing. The unit agitated but did not spin. Per the service manual, I tested ohms to the motor and it was good. I plugged the unit back in and tested mode #14 Spin and the unit did not spin. The basket spins freely. I am ordering the speed sensor, motor and main control. No water leaks observed during service,; ordrng 1 WH12X26329 (SPEED SENSOR) and 1 WH18X28175 (CONTROL) and 1 WH49X25375 (1/2 hp motor and nut)"

Near Cliffwood Dr, Georgetown, TX 78633
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT710PAYM3 Arrived on site to diagnose a dishwasher that is not cleaning properly. Found valve under sink shut off almost completely causing low water flow into dishwasher. Turn water on fully and tested unit. Found all is not working properly and no other failures were found. No leaks were found at time of service.

Near Pierce Range Dr, Spicewood, TX 78669
Scott  M.

Scott M.

DRYER WHIRLPOOL WED75HEFW1 Arrived on site replaced drum . Unit is not making any noise . No lint build up at time of service . Job complete .

Near Spicebrush Cove, Austin, TX 78759
Joseph C.

Joseph C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for “unit not draining” complaint. Inspected unit and found drain pump not responding. Removed and replaced drain pump. Found error code for shifter fault. Ordering new shifter and control. Basket is leaning to the right rear. Ordering new suspensions. Return for repairs on 01/21. No leaks detected, at time of service.; ordrng 1 W10913953 (actuator) and 1 W11116592 (cntrl-elec) and 1 W11130362 (SUSPENSION)"

Near Carson Creek Blvd, Del Valle, TX 78617
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5000DW2 Arrived on site and found unit operating with. Loan cutoff and poor airflow. Advised customer on airflow and replaced cutoff. All checks good. Unit is operating as designed.

Near Timber Bend Dr, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for refrigerator FC ice maker bell arm hitting drawer when opening. Inspected bell arm and tested drawer opening and closing operation. Cycled ice maker and monitored cycle. All tested good, no water leaks present."

Near Settlers Ridge, Bertram, TX 78605
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site for no ice. Found reservoir cap loose allowing water to leak installed cap correctly. Ran diagnostics all test passed,ran unit through a normal cycle ice formed on plate and dropped to cutter grid,allowed unit to make two more batches unit working correctly."

Near Syrah Cir, Austin, TX 78738
Scott  M.

Scott M.

RANGE WHIRLPOOL WFC130M0AB0 "Arrived on site burner staying on when off . Found left front receptacle and switch completely burned . Replaced both parts . Tested all burners , all checked good . Job complete."

Near Roderick Lawson Ln, Austin, TX 78754
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site and found unit had been replaced. Corrected model in the system. I found an air leak at the top of the freezer door indicated by frost build up and the gasket would not seal to the cabinet. Installed new freezer door and found the top hole for the handle mount would not hold the screw in place and I could not get the screw to tighten. Door will need to be reordered and I will also need silicone to seal the cabinet to the liner. ; ordrng 1 LW11025559 (FREEZER DOOR) and 1 W10841140 (adhesive)

Near Plano Ln, Leander, TX 78641
Lou S.

Lou S.

MICROWAVE KITCHENAID KOCE500ESS06 "arrived on site to inspect microwave not heating. Upon further inspection, the customer advised that the unit fan was making a noise and the unit stopped heating on one occasion. Using a cup of water, I tested the unit on one minute quick heat. Once the unit came on, I could hear the noise the unit was making which was not normal. The unit is heating properly. I pulled the unit from its place and once I had the covers removed, I turned the unit on and found that the magnetron duct was loose and warped. I adjusted the duct and remounted it and tested and the unit is operating as designed with no more unusual noises. I advised the customer of my findings. I tested ohms to the thermostats, magnetron and fuse and all were good. Job completed."

Near Turtle Ln, Austin, TX 78726
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL ED5PHAXSL00 Arrived onsite for customer complaint of SxS refrigerator not making ice. Found both sections cooling as intended. Found icemaker stuck mid harvest. Unit will need new icemaker to complete repair. OF to R/S once authorization is given by AHS. All water connections were dry at time of service.; ordrng 1 2198597 (icemaker assy) and 1 CNOTE (NEEDS AUTHO)

Near Shawnee Trail, Harker Heights, TX 76548
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIX505ESS0 Arrived on site or no ice condition. Tested unit and found unit to have a failed inlet water valve. Replaced and tested. Unit made and harvested a good slab. All water connections were dry.

Near FM2147, Marble Falls, TX 78657
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site and set refrigerator into diagnostic cycle and ran test 57 and icemaker cycled properly. Ran test 45 and icemaker filled properly. Ran test 36 and ice fan is running. Evap fan is also running properly. Temperature in freezer is 13, fresh food is 41 degrees. Spoke with CS will bring back HV control, ice box fan, and thermistor. No water leaks detected at time of service.; ordrng 1 W10646867 (vent) and 1 W11224256 (CONTROL)"

Near Firethorn Dr, Buda, TX 78610
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for complaints of unit hitting over 40* and ice melting. Upon arrival unit was at 37* and 4* ice bin was full. No iced up EVAP and compressor running, ran diag and had no failures or errors. Called TL. David did not have much info or any part recommendations. No leaks on sote advised cust to keep close eye on temps and call back if necessary"

Near Hilton Head Dr, Round Rock, TX 78664
Thomas L.

Thomas L.

RANGE GE PT7800SH6SS Arrived on site for light not turning off. Found that the door hinge / liner screws were all loose. And door was not closing fully. Tightened all six screws and operation is now correct.

Near Co Rd 336, Bertram, TX 78605
James C.

James C.

OVEN KITCHENAID KOCE500ESS06 Arrived on site and installed new ui. Tested operation and found all functions test good and the oven light is staying off. I also found that the microwave starts properly and does not just beep at you when starting cycle. U it tests good. Job complete

Near Lone Mountain Pass, Leander, TX 78641
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT710PAYM6 arrived on site for Improper operation. Found that the washer motor has failed and will need to be replaced. Water connections are all dry; ordrng 1 WPW10482480 (pump&motor)

Near Dome Peak Ln, Georgetown, TX 78633
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KFIV29PCMS00 "KFIV29PCMS00 Arrived to inspect no cool. I found the compressor running at full speed and very little cooling was occurring within the fc and rc. The unit has a silver rc evaporator and it will require replacement with the compressor, per Special Project S71233. Office to order compressor, dye drier, service port and rc evaporator. No leaks observed during service. Please allow three hours for sealed system service and evaporator. ; ordrng 1 CNOTES (3 HOUR SEALED SERVICE TIME) and 1 SF8404 (SERVICE PORT) and 1 W10276644 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"

Near Wallace St, Taylor, TX 76574
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSSC42QTS02 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker of pics shorted out causing unit to think ice bin was full. Replaced optics and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near SANTALUZ Ln, Austin, TX 78732
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher that’s not draining. I arrived before ms had a chance to return my pre-call. Ms stated her husband already fixed the problem and that the drain line was stopped up. Ms didn’t need service. Call complete.

Near Mesa Dr, Austin, TX 78731
James C.

James C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and tested operation. I found while running diagnostics that the sump was not running and the control had an F4E3 error. Installed new sump assembly and tested operation. Unit working properly and all water connections dry after repair. Job complete

Near Adriel Cove, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Arrived on site for water leaking found frozen drain. Diagnosed obstruction in drain in compressor compartment. Removed drain cleared obstruction in drain tube,cleared drain in fresh food. Checked water flow through drain in fresh food water draining correctly.

Near N Quinlan Park Rd, Austin, TX 78732
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL KCGD506GSS "Arrived on site for customer complaint of flames having orange tips. Found lp kit was needed, I left for customer to have licensed plumber install."

Near Beckys Way, Dripping Springs, TX 78620
Paul R.

Paul R.

WASHER MAYTAG MVWB965HC0 Arrived onsite for the washer that looks like suspension rods are missing. I found the LR suspension rod cup broken. I replaced the suspension. I also found the RR foot broken. Will need to replace the foot to complete service. Ordering W11204543 FEET-LVLNG. RS for Mon 1/21.; ordrng 1 W11204543 (FEET-LVLNG)

Near Mc Phaul St, Austin, TX 78758
Kevin B.

Kevin B.

REFRIGERATOR MAYTAG MFD2560HEW "Arrived on site and set refrigerator into diagnostic cycle and found damper is noisy, replaced damper and it is working properly. Recommend it to customer that refrigerator will need to be unplugged for at least 24 hours in order for waterline and reservoir to defrost. Also found icemaker is overfilling, replaced ice maker and it is now operating properly, job complete"

Near Apricot Dr, Kyle, TX 78640
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOC54EC0AB04 Arrived on site for control replacement. R&R control and tested good

Near E Palm Valley Blvd, Round Rock, TX 78665
Scott  M.

Scott M.

DRYER WHIRLPOOL WED75HEFW1 "Arrived on site , replaced rollers, pulley wheel , and belt with repair kit . Unit is not making loud noise anymore . No lint build up at time of service . Job complete ."

Near S Lamar Blvd, Austin, TX 78704
Brandon C.

Brandon C.

DRYER WHIRLPOOL WGD92HEFC1 "Arrived on site for customer complaint of dryer making loud noise, found noise coming from bulkhead vibration, added pads, unit tested good."

Near Mitra Dr, Austin, TX 78739
Clif L.

Clif L.

OVEN WHIRLPOOL W0S51ECOAS01 Arrived on site to diagnose an oven that will not turn on. Found thermal fuse open on control panel preventing power from reaching control board. Replaced thermal fuse and tested unit. Found all is functioning properly at this time

Near Lipan Apache Cove, Austin, TX 78738
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSC24C8EYY04 Arrived onsite for the refrigerator that continues to drip water after the dispenser is use. I tested the dispenser multiple times and the unit worked as designed. The spigot never dripped and water. Mr stated that it’s only happening during the day when they use it and it never drips during the night. I opened and closed the door multiple time to see if this would cause a drip and the unit never dripped any water. The unit is working as designed. Call complete. Original request covered by Appliance Express 1 year warranty.

Near Mesa Ct, Austin, TX 78731
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site and installed control. All checks good. Unit is now operating as designed.

Near E Howard Ln, Austin, TX 78753
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived onsite for customer complaint of top load washer getting error code F3E1 (Suds) and F9E1 (Long Drain). Tested unit and found drain pump barely moving. Removed and replaced drain pump. Reassembled and tested. Unit now fills,washes,drain and spins as intended. Cleared error codes. All water connections were dry at time of service."

Near Liberty Park Court, Belton, TX 76513
Scott  M.

Scott M.

ICE MACHINE WHIRLPOOL KUID508ESS2 Arrived on site not making ice . Found very poor water flow . All else checked good during diagnostics . Change water valve . Ran diagnostics and all checked normal . Let unit run for a bit and ice was forming on chiller plate . No water leaks detected at time of service . Job complete .

Near Pemberton Pl, Austin, TX 78703
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "WRS331SDHM00 Arrived to inspect no ice. I found the issue was with frost completely blocking the evaporator and stopping air flow, causing a loss of ice production. I verified the defrost system working as designed. Per MFG service recommendations, the unit will require the UI to be replaced and thermistor position verified on the return side of the evaporator. The maintenance group will defrost the unit and I advised them to be cautious of water overflowing the condensate pan. Office to order UI. No leaks observed during service. ; ordrng 1 W11214887 (CONTROL, UI)"

Near Westinghouse Rd, Georgetown, TX 78626
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDFE104DSS "Arrived on site for unit not washing , found unit not pumping, replaced pump and motor and tested good, no leaks on site"

Near Eagles Nest St, Round Rock, TX 78665
Kevin B.

Kevin B.

WASHER MAYTAG MVWB765FW0 "Arrived on site and inspected washer and found there is a steady drip into the tub when the washer is not in use. Replaced valve housing and dripping has stopped. No water leaks from connections at time of service, job complete"

Near Blanco River Ranch Rd, San Marcos, TX 78666
Tyler B.

Tyler B.

RANGE IKEA ISG650WS00 "Arrived on site for sensor replacement dia by prior tech. Replaced sensor and tested good. Also found both front burner orfice clogged not allowing gas to flow, cleared and tested good, no gas leaks on site"

Near Lerwick Ln, Round Rock, TX 78681
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW7000DW "arrived on site and found user interface is not responding, found saved code F6E2 Washer will also not enter a diagnostic cycle. Replaced user interface and all function has returned, no water leaks from connections at time of service, job complete."

Near Springtime Trail, Austin, TX 78747
Chase S.

Chase S.

WASHER UNKNOWN WFW9250WW00 "1/16/19 15:06: CS rspndd 1/16 WED, The valve and pressure hose were the only parts that customer was charged for. Job complete"

Near Sebastian Ln, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for ice build up in freezer. Found bottom of freezer door not sealing to cabinet. Door closes at top and on hinge side found mullion divider sticking further out of cabinet. Looked under door found seal about 1/2 inch away from cabinet. Appears divider is preventing gasket from sealing to cabinet called tech support and gave findings,info being sent to product review team. File#7723946777"

Near Franklin Blvd, Austin, TX 78751
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL MDB4949SDZ0 "Arrived on site to test unit for loud noise coming from dishwasher. Test unit and found bad motor, replaced sump and motor test unit no leaks present at this time unit working as designed job complete."

Near Hartson, Kyle, TX 78640
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for dryer taking 2 70 minute cycles. Removed vent and found moisture buildup in vent . Performed temperature test on time dry with high heat. Found temperature reaching 161°. Removed back panel and checked air chambers and blower housing for moisture buildup and found none. Installed vent and ran temperature test. Found temperature reach 171°. Called whirlpool tech support and spoke with Kathy. She stated that temperatures are within range and for moisture to be in vent that there would be restrictions in air low. Unit tested good.

Near Bonnet Blvd, Georgetown, TX 78628
Steve C.

Steve C.

DISHWASHER KITCHENAID KUDS30IXBT7 Arrived on site for the unit is not washing and dishes come out wet. Tested the unit and all the spray arms are turning and there is good water pressure when opening the door water splashes. Tested the heater and the heating element checks good. Did not find anything wrong with the unit and customer advised will be contacting AHS. All water connection were dry at the time of service.

Near Guadalupe Trail, Georgetown, TX 78633
Steve C.

Steve C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site on site for the unit will continuously be on and timer will not advance. Tested the unit and found the timer is hard to rotate and is defective. Replaced the timer and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Rusty Spur Dr, Temple, TX 76502
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC1 "Arrived on site. Replaced washer dispenser and to bring per tech support. Ran diagnostic test, all functions tested OK. No leaks present. job complete"

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC1 "Arrived on site. Replaced washer dispenser and to bring per tech support. Ran diagnostic test, all functions tested OK. No leaks present. job complete"

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC1 "Arrived on site. Replaced washer dispenser and to bring per tech support. Ran diagnostic test, all functions tested OK. No leaks present. job complete"

Near Appellation, New Braunfels, TX 78132
Al R.

Al R.

MICROWAVE GE JVM3160DF4BB "Arrived to inspect microwave not working. Confirmed, removed and replaced all switches and fuse. Reassembled and tested the unit tested as designed.JOB COMPLETE."

Near Post Oak Ave, Copperas Cove, TX 76522
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT771RWYB01 "Arrived on site for customer complaint of broken shelf, I found plastic tab that hold sliding shelf into place was broken, and the part is discontinued. Needs W10345379; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10345379 (SHELF)"

Near Gina Dr, Kyle, TX 78640
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW8300SW02 "Arrived on site for customer complaint of unit leaking, found leak coming from drain hose. Ordering drain hose. ordrng 1 WPW10114608 (hose)"

Near Quick Water Cove, Austin, TX 78735
James C.

James C.

DRYER MAYTAG MGD8200FW1 Arrived on site and tested operation. I found the unit making a high pitched squeaking noise and a rattle. I found the cause to be the gas line clamp and the rear intake duct. Used sound pads to correct gas line clamp and adjusted the rear air duct where it meets the burner flue. Tested operation and found unit working properly

Near Easy Money, Leander, TX 78641
Jerry C.

Jerry C.

DRYER MAYTAG MEDB835DW4 "MEDB835DW4 Arrived to inspect door issue. I found the door catch had dislodged and fallen into the door. I removed the remnants and installed a replacement catch. I adjusted the door to prevent the strike from dislodging the catch and tested. Operational test good, no lint within chassis."

Near Gainer Dr, Hutto, TX 78634
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF540PADM3 "arrived on site to inspect dishwasher leaking. Upon further inspection, I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed and I could not duplicate the leak. Customer advised that the unit was leaking from the bottom right corner below the door. I found the unit didn’t have any rinse aid in the dispenser. Filled the rinse aid and retested. During testing, I opened the unit door and found a large amount of suds in the tub. I also found that the dispenser was actually leaking rinse aid high in turn was causing the unit to leak from the corner of the reservoir on the right side of the unit. I removed and replaced the dispenser and retested and the unit operated as designed with no water leaks. Job completed."

Near Jacksboro Trail, Austin, TX 78717
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED72HEDW1 "Arrived on site for customer complaint of dryer not working at all. Found power cord and terminal block needed replacing. I replaced terminal block and they provided me with the power cord, unit was not getting proper power to one leg, instructed customer to have an electrician look at breaker. Brandy approved repair.

Near Trinity Hills Dr, Austin, TX 78737
Steve C.

Steve C.

DISHWASHER WHIRLPOOL GU2400XTPB7 Arrived on site to replace the drain pump and drain hoses due to not draining. Found the new pump is not the correct. Will need to order the correct part WPW10348269. Advise customer not to use the unit.; ordrng 1 WPW10348269 (drain pump)

Near Starview St, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SEHV00 "Arrived on site for no water or ice. Tested water dispenser no water valve energized. Diagnosed frozen reservoir. Removed reservoir defrosted reservoir,tested water dispenser working"

Near Nelson Oaks Dr, Austin, TX 78724
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW87HEDW0 "Arrived on site for washer not spinning out clothes . In talking to house keeper . Washer is taking longer to finish load , it spinning out but no completely .Ran diagnostics only error codes was lock related . Lots of suds during test cycle . Unit is spinning out during diagnostics . Ran a quick wash on only cold then only hot . No valve issues . Still lots of suds . Recommend customer run a clean cycle then a load of towels with no soap to see if error happens again . Nonwater leaks detected ,job complete ."

Near Tarryhill Pl, Austin, TX 78703
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived onsite for customer complaint of OTR microwave display not coming on. Found front display shorted and no digits showing. Removed and replaced control and display. Reassembled and tested. Unit now works as intended. No other issues found.

Near Claymore St, Killeen, TX 76542
Thomas L.

Thomas L.

MICROWAVE GE DVM7195SK3SS Arrived on site for no operation. Tested unit and unit powered up and heated water on the first attempt. On the second attempt the unit did not heat. Found unit pulling 100 Watts on second attempt. Fans lights and turn tables all functioned but no heat. Wattage indicates open cook relay. Will order control. Will also bring back heating components as I was not able to test them with a failed control. Office will locate parts and reschedule with customer.; ordrng 1 WB24X26785 (thermostat asm w/ br) and 1 WB27X10910 (trans h.v.) and 1 WB27X11079 (microwave magnetron) and 1 WB56X30178 (CONTROL)

Near FM1980, Marble Falls, TX 78654
Clif L.

Clif L.

COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site to replace oriface holder, bezel, and screw for cooktop. Replaced all three parts and tested unit. Found all is functioning properly at this time. No gas leaks were found at time of service."

Near Rue St, Austin, TX 78731
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW7500GC0 "On site for “no power” complaint. Inspected unit and found power coming into control, but none coming out. Office ordered control, but did not receive in time for visit. Ordered new control. Return for repairs on 01/18. No leaks detected, at time of service.; ordrng 1 W11130238 (CONTROL)"

Near Bastrop St, Manor, TX 78653
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not washing. Test unit and found no water going in to unit. Removed kick plate and found wires to float switch had been chewed from mice. Repaired wires test unit and unit filling with water.

Near Union Cir, Austin, TX 78744
Scott  M.

Scott M.

DISHWASHER JENN-AIR JDB8700AWS1 "Arrived on site replaced control and ran diagnostics and all checked normal . Job complete . No water leaks detected at time of service . Job complete ."

Near Spring Ln, Austin, TX 78703
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for a stiff timer. Found timer faulty and replaced and Testd good.

Near Cameo Dr, Round Rock, TX 78664
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replace pantry control and LED board. After replacing still having same problem. Called tech-support verified switches all checked OK. Recommending to replace UI and main control at the same time. Will order door switches for back up. Office to rescheduleFile#7723944518; ordrng 1 W10624574 (cntrl-elec) and 1 W10675033 (MAIN CONTROL) and 1 W10852741 (UI) and 1 W10899596 (BOTTOM FLOOR ) and 2 W11085027 (DOOR SWITCHES FOR REFRIG COMPARTMENT )s and 1 W11131698 (DOOR SWITCH FREEZER)

Near Normandy Grace, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replace pantry control and LED board. After replacing still having same problem. Called tech-support verified switches all checked OK. Recommending to replace UI and main control at the same time. Will order door switches for back up. Office to rescheduleFile#7723944518; ordrng 1 W10624574 (cntrl-elec) and 1 W10675033 (MAIN CONTROL) and 1 W10852741 (UI) and 1 W10899596 (BOTTOM FLOOR ) and 2 W11085027 (DOOR SWITCHES FOR REFRIG COMPARTMENT )s and 1 W11131698 (DOOR SWITCH FREEZER)

Near Normandy Grace, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replace pantry control and LED board. After replacing still having same problem. Called tech-support verified switches all checked OK. Recommending to replace UI and main control at the same time. Will order door switches for back up. Office to rescheduleFile#7723944518; ordrng 1 W10624574 (cntrl-elec) and 1 W10675033 (MAIN CONTROL) and 1 W10852741 (UI) and 1 W10899596 (BOTTOM FLOOR ) and 2 W11085027 (DOOR SWITCHES FOR REFRIG COMPARTMENT )s and 1 W11131698 (DOOR SWITCH FREEZER)

Near Normandy Grace, New Braunfels, TX 78130
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF535SWBM00 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker shorted out causing unit not to call for water. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Ambrosia Dr, Austin, TX 78738
Thomas L.

Thomas L.

WASHER GE GTW460ASJ8WW Arrived on site for excessive vibration during the spin cycle. Tested unit and found unit to have a failed spin basket which is causing the vibration. Office will locate part and reschedule service with customer.; ordrng 1 WH45X26175 (basket asm)

Near Co Rd 135, Burnet, TX 78611
Lou S.

Lou S.

DRYER MAYTAG MEDX655DW1 "arrived on site to inspect dryer noises. Upon further inspection, the customer provided a video of the noise the unit is making. The noise sounded as if something was inside the unit banging around. I turned the unit on and could not hear any unusual noises. I lifted the top panel and turned the unit on and it appeared the the belt had slack in it. I removed the front panel and the drum and tested the motor and it operated as designed. I removed and replaced the rollers, belt and tension pulley. I noticed that the belt that was prescreened was different in size and length from the belt provided with the dryer kit previously installed. I put the unit back together and tested and it operated as designed. Customer loaded some clothing in the unit and tested and it operated as designed. No lint observed during service, job completed."

Near Arroyo Grande, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived onsite for the refrigerator with a no ice condition. I found the ice maker motor weak and not turning the gears. The prescreened icemaker was just the icemaker without the harness. The one needed is the kit that comes with the icemaker, 2 harnesses, and the bale arm. Need to install the icemaker and harness to complete repairs. I turned power off to the icemaker so it wouldn’t try to fill and get stuck in the fill position. Ordering W10882923 ICEMAKER. RS for Mon 1/21. There were no water leaks present at the time of service.; ordrng 1 W10882923 (ICEMAKER)"

Near Cold Water Ln, Lakeway, TX 78734
Joseph C.

Joseph C.

WASHER MAYTAG MVWB765FW0 "It’s for “slow/no drain” complaint. Inspected unit and found coins around and below agitator. Found clothing under agitator. Removed items from basket. Found child’s sock to be clogging drain pump. Removed sock and tested unit. Unit draining as designed. Found a lot of debris under unit. Due to location of rotor, debris should be cleaned from under unit, as soon as possible. Recommend using garment bags for smaller items(small socks, panties, etc). No leaks detected, at time of service."

Near Dearbonne Dr, Del Valle, TX 78617
Steve C.

Steve C.

RANGE MAYTAG MER5752BAB "Arrived on site for the unit not working properly. Tested the unit and found the control buttons are broken, right front burner will not come on and the door handle to open the oven is broken. Found the unit will need a new control, right front burner, right front switch, doorhandle and both screws to the doorhandle. On able to look up the screw part number due to the one showing on parts breakdown is the wrong part. For the screws it will need to be on for research. Also will need to get authorization from American home shield. ; ordrng 1 74011070 (switch- in RF) and 1 74011777 (handle,door BLK) and 1 CNOTE (AUTHO ) and 2 RESEARCH (SCREWS DOOR HANDLE )s and 1 W10823714 (elmnt-surf RF)"

Near Southern Draw Dr, Temple, TX 76502
Steve C.

Steve C.

WASHER AMANA NTW4516FW3 Arrived on site for the units is leaking water. Found the bay area is full of equipment and unable to get access to the units. The Home Depot rep advice to reschedule.; schdld next appmnt for 1/22 TUE !

Near N Interstate 35 Frontage Rd, Waco, TX 76706
Leonardo C.

Leonardo C.

RANGE MAYTAG MGS8800FZ0 Arrived on site to replace parts. Replaced parts test unit and unit test good no leaks present job complete

Near Caraway, Kyle, TX 78640
Lou S.

Lou S.

OVEN KITCHENAID KOSE500ESS04 "arrived on site to inspect oven door not closing. Upon further inspection, the builder advised that the unit had been fixed. I found that the left hinge had not been locked out before removing the door and the hinge popped against the door causing paint to chip (photo). The hinge was adjusted before I arrived, but I found that the right hinge lock/tab was bent. I was able to adjust the lock/tab ad tested the door and it operated as designed and had a good seal. No further repairs needed. Job completed. No one available to sign for receipt."

Near Betulla Drive, Austin, TX 78717
Robert J.

Robert J.

WASHER WHIRLPOOL WTW7500GC0 Arrived on job for complaints of walking and poor washing. Got error codes fo35 (off balance) f8e6(water hazard) ran test cycle. Found water level way too high. Not good seal. Ordered harness and recommend replacing control.; ordrng 1 W11130532 (HARNESS )

Near Friesenhahn Rd, Seguin, TX 78155
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from front of door due to unit not leveled unit leaning forward. Tried to level unit but unit hitting wood under counter. Wood will need to replace to smaller wood not as thick. Took picture of wood and unit hitting the wood. Spoke with Dariana and explained to her that it’s a installation problem. Job complete

Near Laurel Ledge Ln, Austin, TX 78731
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSGG700ESS1 Arrived on site to test unit for left front burner knob not getting to low when you turn it. Test unit and found left front burner is the power burner. Customer had regular knob on power burner valve. Found power burner knob and installed and unit working correctly. Regular knob is different then the power burner knob. Job complete no leaks present at this time.

Near Cresthill Dr, Austin, TX 78731
Steve C.

Steve C.

WASHER AMANA NTW4516FW2 arrived on site for the unit is not working properly. Remove the control panel and found the pressure hose to the control board with slanted. Secure the pressure hose to the control board and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Clover Dr, Waco, TX 76705
Thomas L.

Thomas L.

DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site to repair upper rack. I cannot get unit out of wall due to tile in front of unit. Customer will need to have u it removed so repairs to upper rack can be done. ; saved tckt

Near FM 20, Dale, TX 78616
Tyler B.

Tyler B.

REFRIGERATOR SAMSUNG RFG238AARS/XAA "Arrived back on site for water tank replacement. Replace water tank and tested good, no leaks on site"

Near Caprock Canyon Trail, Georgetown, TX 78633
Arthur B.

Arthur B.

OVEN WHIRLPOOL WFE505W0HB0 Arrived onsite to install new gasket to oven door from prior visit’s diagnosis. Removed and replaced gasket. Gasket forms well to cabinet liner. No other issues found.

Near Killeen, TX 76549
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFE505W0HW1 Arrived on site to have customer informed me that the left front burner switch doesn’t turn properly. Replaced left front burner switch.

Near Lytton Acres Dr, Dale, TX 78616
Thomas L.

Thomas L.

COOKTOP WHIRLPOOL WFC150M0EB1 Arrived on site for left front burner not heating. Found that the left front burner and receptacle have failed. Replaced and tested. All operational now normal.

Near Maverick Dr, Dale, TX 78616
Diego G.

Diego G.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site. Check for no wash issues. Found bad sump. Replace sump assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Landing Ln, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site. Check for no wash issues. Found bad sump. Replace sump assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Landing Ln, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site. Check for no wash issues. Found bad sump. Replace sump assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Landing Ln, New Braunfels, TX 78130
Diego G.

Diego G.

VENTHOOD UNKNOWN UXT3030ADB2 Arrived on site. Check for humming issues. Found blade hitting filter. adjusted blade and filter. All functions tested OK. Job complete

Near Gentle Meadow, New Braunfels, TX 78130
Diego G.

Diego G.

VENTHOOD UNKNOWN UXT3030ADB2 Arrived on site. Check for humming issues. Found blade hitting filter. adjusted blade and filter. All functions tested OK. Job complete

Near Gentle Meadow, New Braunfels, TX 78130
Diego G.

Diego G.

VENTHOOD UNKNOWN UXT3030ADB2 Arrived on site. Check for humming issues. Found blade hitting filter. adjusted blade and filter. All functions tested OK. Job complete

Near Gentle Meadow, New Braunfels, TX 78130
James C.

James C.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site and tested operation. I found the ice maker working properly and water dispensing properly. Customer has to have the unit up to 4 degrees in the freezer to allow water flow to both the ice maker and dispenser. I tested both the dispenser and fill tube heaters and found to be good. Called tech line and spoke to Andrew #7723941017. Per tech line it’s possible that the thermistor is giving a false reading at the lower temp or the lines are freezing in the lower portion of the door. If customer is ok with leaving unit at 4 degrees it is not an unsafe temperature for the frozen foods. Instructed customer that we would need to set the unit to the recommended setting and catch the unit in state of failure to identify issue correctly. Customer asked if he were able to just keep the settings where they are since it’s working. Instructed customer that tech line said it would be ok at those temperatures and he would like to do that at this ti

Near Crystal Falls Pkwy, Leander, TX 78641
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "WRS321SDHZ00 Arrived to instal parts. I removed sealed system components after refrigerant recovery and installed the compressor, dye drier and service port. I vacuumed the system and then charged with the MFG prescribed refrigerant charge. The unit appeared to cool normally. No water connections to unit."

Near Westinghouse Rd, Georgetown, TX 78626
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite to install new compressor to French door refrigerator from my prior visit’s diagnosis. Removed compressor,dye drier and installed new replacements using braising methods. Vacuumed unit down to -25psi. Charged unit with 5.5oz of R134a refrigerant. Tested unit. Unit began cooling immediately. Good frost pattern forming on RC evaporator. Installed bottom grille. Advised customer to wait 24hrs before inserting food. No water connection to unit at time of service."

Near Eric St, Little River-Academy, TX 76554
Clif L.

Clif L.

OVEN WHIRLPOOL GBD307PRB01 Pulled board for rebuild.; ordrng 1 CNOTES (REBUILD PART)

Near Capella Trail, Austin, TX 78732
Al R.

Al R.

REFRIGERATOR WHIRLPOOL MFI2570FEZ05 "Arrived to inspect unit still not producing ice. I removed and replaced the ice maker. Tested the unit at the. Alive while on the line with whirlpool tech. After installing and testing unit, unit ice maker finally called for water. JOB COMPLETE."

Near Tallwood Dr, Killeen, TX 76549
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect washer screeching. I drained the unit and noticed the unit did not fill properly in diagnostic mode. I removed and replaced the valve. I also noticed the screeching noise customer complained about. I ordered the CAM ( W10721967) GEAR CASE W11035751 and the WASH PLATE W10752283.Office to reschedule next call.; ordrng 1 W10721967 (CAM) and 1 W10752283 (WASH PLATE) and 1 W11035751 (GEAR CASE)

Near Monroe Loop, Killeen, TX 76543
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE515S0EB2 Arrived on site and replaced the trim to repair. Unit is now operating as designed.

Near Foreston, MN 56330
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site and found inlet hose pinched. Corrected hose. Now unit fills and runs as designed.

Near Pflugerville, TX 78660
Lou S.

Lou S.

MICROWAVE KENMORE 401.8852301 "arrived on site to inspect microwave not operating. Upon further inspection, I found that the control panel was not responding and there was no display. I pulled the unit from the wall and removed the top cover. Using my multimeter, I verified ohms to both fuses, mag, cap, diode, transformer all switches, and all of the thermostats. I did find that the hood thermostat was open. I verified voltage at the outlet, power cord and to the control. The customer was not available; therefore, I called her and advised of my findings and needed repairs. I am ordering the thermostat and CNOTE LSO. I scheduled return service for 01/18/19. The unit was put back in its place and left unplugged. Customer not available to sign for receipt.; ordrng 1 DE47-20034A (thermostat) and 1 CNOTE (LSO)"

Near Tracy Cove, Leander, TX 78641
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site and found error code for open/close the door. Replaced all switches and interlocks and microwave will now start a cycle correctly. Job complete

Near Foxtail Run, San Marcos, TX 78666
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site and inspected dishwasher and sound and it is not heating at the end of the cycle, found connector harness to heating element is off. Replaced contactor and ran a diagnostic cycle again and element is now operating properly. No water leaks from connections at time of service, job complete"

Near Foxtail Run, San Marcos, TX 78666
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site for refrigerator FC door not shutting and allowing ice buildup. Performed diagnostics mode and tested thermistor and damper door. Inspected freezer and tested opening and closing. Found issue with left slide. Found minor space between cabinet and cavity. Removed both failed rails and added food grade silicone to cabinet. Installed rails with brackets. Tested unit and checked door operation. All tested good, no water leaks present."

Near Skyflower Drive, Georgetown, TX 78628
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTM404ESS1 "Arrived on site and replaced spray arm diagnosed on previous visit, ran a diagnostic cycle and water didn’t leak out again, no water leaks from connections at time of service. Job complete."

Near Sendero Dr, Austin, TX 78735
Clif L.

Clif L.

OVEN JENN-AIR JJW9830DDP Arrived on site to diagnose an oven that has the lower oven that is not operational at all. Reset Buy turn off breaker to completely reset controls. After reset found unit is fully functional and no other repairs are needed.

Near Wild Canyon Loop, Austin, TX 78732
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site and repaired dead motor. All checks good. Unit is now operating as designed.

Near Pleasant Grove Loop, Elgin, TX 78621
Al R.

Al R.

REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived to install previously ordered part. Removed and replaced the evaporator fan. Reassembled and unit tested as designed.All water lines were dry at the time of service .Job Complete

Near Co Rd 3372, Kempner, TX 76539
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE254ESS1 Arrived on site to test unit for unit not starting. Test unit and found unit not draining so unit turns off so it won’t over filled. Removed water from inside of unit and removed drain pump and found glass in drain pump. Removed glass test unit and unit starting on its own and drain job complete

Near Canyon Edge Dr, Austin, TX 78733
Jonathan  S.

Jonathan S.

REFRIGERATOR GE DSHF9NGYBCBB "Arrived on site for refrigerator not making ice. Tested water pressure. Inspected fill tube be and ice maker, found ice maker not filling. Checked FC temperature at -6°. Performed diagnostics mode and advanced cycle ice maker. Found ice maker not responding. Found fill tube to ice maker frozen. Thawed fill tube and attempted to cycle ice maker again. Found ice maker not cycling. Removed failed ice maker and installed new. Cycled ice maker and monitored cycle. Paid in full on credit card."

Near Diamond Dove Trail, Georgetown, TX 78628
Kevin B.

Kevin B.

DRYER MAYTAG MDE8506AYW "Arrived on site and inspected dryer and found it is heating properly, customer is experiencing long dry times and timer not completing cycle. Replaced timer and recommended to customer that the vent to the exterior of the home be cleared/cleaned by a service. The last time this was done is unknown, job complete."

Near Tangleridge Cir, Austin, TX 78736
Scott  M.

Scott M.

COOKTOP JENN-AIR JED8345ADB Arrived on site and found Right switch has failed . Ordering both INF switches 75.00 each ordering two but will prop only need one ; ordrng 2 W11088181s

Near Welcome Glen, Austin, TX 78759
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW3430WS02 Arrived on site to to replaced console. Replaced console test unit and unit test good unit heating correctly job complete

Near Oyster Creek Dr, Buda, TX 78610
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL KHMS2056SSS3 "Arrived on site for unit that arched out on cooking rack, found burn marks on mounts and was able to clean off, explained to customer that the rack is coated and during storage or moving around cause metal to expose. Unit is still safe and operational."

Near Battleship Dr, Georgetown, TX 78628
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for washer not starting . Ran diagnostics cycle . Got 7-1 , 4-3 error codes . Test was motor would come on . But half way thru test wash motor stopped washing . Checked control board ,found bad omg reading on wash motor triac fuse . Replaced control and all checked normal . Unit is washing ,heating and draining normal. No water leaks detected at time of service . Job complete ."

Near Pecos St, Austin, TX 78703
Steve C.

Steve C.

OVEN WHIRLPOOL WFE505W0HS0 Arrived on site for the door gasket is not attached to the oven liner. Tested the unit and found the top portion of the gasket it’s falling. Remove the screws and align the pins on the gasket. Unit is working properly and job complete.

Near Aquilla Trail, Waco, TX 76708
James C.

James C.

WASHER AMANA NTW4516FW2 Arrived on site and found that the control ordered is incorrect for the model. Ran calibration and auto diagnostics. I will need to order the correct control to complete the repair. Unit is not maintaining proper speed during spin cycle and no obstructions were found. Control is expart and office will have to schedule return visit. I will also bring harness due to the motor cutting out intermittently. ; ordrng 1 W10899776 (harns-wire) and 1 W11170317 (CONTROL)

Near Travis St, Jonestown, TX 78645
Thomas L.

Thomas L.

REFRIGERATOR AMANA ASD2575BRW01 Arrived on site for unit not dispensing ice. The customer informed me that the unit is all working properly except for the freezer light. The freezer light is not working. Found that the freezer door switch was frozen in the closed position due to the gasket not sealing properly due to plastic in the way of the door gasket. Corrected situation and unit now operates properly with no water leaks.

Near W Live Oak St, Lockhart, TX 78644
Jonathan  S.

Jonathan S.

REFRIGERATOR MAYTAG MFF2558VEM5 "Arrived on site for refrigerator not cooling. Inspected unit and found ice buildup on evaporator. Performed diagnostics mode and forced defrost cycle. Found no nit not defrosting. Tested defrost sensor in diagnostics mode and found opened or shorted. Will need to replace defrost sensor harness. Will return with control on hand if needed. Spoke with customer on defrosting unit 24 hours before service, had customer sign defrost waiver. Schedule return on Friday the 18th. ; ordrng 1 W11260592 (DEFROST SENSOR WITH HARNESS) and 1 WPW10503278 (CONTROL )"

Near River Crossing Trail, Round Rock, TX 78665
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher not filling with water. Ms stated the builder made sure the wall valve was on and the hose wasn’t kinked. I checked and pressed on the fill valve harness connector. The unit had a pod laying in the bottom and you could tell water has never entered the machine. I ran diagnostics and found no stored error codes. The unit filled with water and completed the cycle. The unit is working as designed. There were no water leaks present at the time of service. I went over use and care tips with mr. Call complete.

Near Abilene Ln, Leander, TX 78641
Scott  M.

Scott M.

OVEN KITCHENAID KODE507EBS03 "arrived on site for upper oven liner floor being discolored . Found liner had turned Greyish, but no cracking of paint Called tech line Sr # 7723936891 . Was told that is normal wear and tear . Took quick pics ."

Near Colorado Crossing, Austin, TX 78731
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for the refrigerator with ice build up in the FC. I found the door gasket not sealing on the top right side. I found large gaps in spots between the chassis and liner. I heated the gasket and it went back to normal and started sealing properly. I sealed the gaps with a factory approved sealant. Call complete. Nobody was available to sign the ticket.

Near Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site and found icemaker connection to harness is off, after correcting it is now operating properly. No water leaks from connections at time of service job complete"

Near Estancia Pkwy, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for no cool. Diagnosed u it not defrosting. Ran diagnostics control not sending unit into defrost diagnosed faulty main control ohmed sensor out,sensor good. Installed new main control."

Near Estancia Pkwy, Austin, TX 78748
Paul R.

Paul R.

VENTHOOD UNKNOWN WVU37UC0FS0 Arrived onsite for the vent hood making noise. I found the shroud cracked and hitting the fan blade. The fan assembly needs to be replaced to complete service. Ordering C-NOTES & W11100651 BLOWER-FAN.; ordrng 1 C-NOTES (OFFICE WILL NEED TO RS THE RETURN VISIT.) and 1 W11100651 (BLOWER-FAN)

Near Checker Dr, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER MAYTAG MVWB725BW0 "arrived on site to inspect washer noise. Upon arrival, the customer advised that the unit is making a new noise that sounds like a squealing pig. The customer provided a video of the unit making the noise and I could hear a loud squealing/screeching noise during agitation. I placed the unit in diagnostics with no error codes. The unit operated as designed. I placed it in manual mode and tested agitation with water in the tub and the unit would make the screeching noise, but faint. I am ordering the tub/bearing assembly and will return with the rotor, stator and suspension kit and scheduled for a 2 hour job..CNOTE LSO. Office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (2 HOUR JOB) and 1 CNOTE (LSO) and 1 W10381078 (outer tub)"

Near Silver Creek Dr, Leander, TX 78641
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4616FW2 "Arrive on site and inspected washer and found cam is noisy during operation, replaced cam and ran a diagnostic cycle again and found noise has stopped. No water leaks from connections at time of service job complete."

Near S IH 35 Frontage Rd, Austin, TX 78747
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED92HEFW0 "Arrived on site for “noisy operation” complaint. Inspected unit and found sound pad pieces stuffed around edges of motor bracket and loose mounting screws. Removed motor bracket and installed sound pads. Tightened bracket mounting screws. Reassembled unit and performed test run. Dryer vent had been left loose, from previous visit. Reinstalled dryer vent. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Tyrah Ln, Bastrop, TX 78602
Al R.

Al R.

WASHER WHIRLPOOL WFW9150WW00 Arrived to inspect off balance washer in spin cycle. I service tested the unit and got F8E3. I replaced both water inlet valves. I checked the pressure switch and disassembled the back panel and cleaned out the rubber boot the pressure sensor is connected to. Reassembled and service tested the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE

Near Snow Rd, Kempner, TX 76539
Al R.

Al R.

DRYER WHIRLPOOL WED92HEFW1 Arrived to install previously ordered parts. I removed and replaced the electronic control. Reassembled the unit and the unit tested as designed.

Near Tanner Ln, Harker Heights, TX 76548
Paul R.

Paul R.

WASHER WHIRLPOOL WFW95HEDW0 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the UI and the harness. I cleared the F6E3 communication error. I tested the machine in the auto diagnostics cycle. The unit completed the cycle and is working as designed. There were no water leaks present at the time of service. Call complete.

Near Little Laura Dr, Austin, TX 78757
James C.

James C.

RANGE GE JK5500SF6SS Arrived on site and tested operation. I found that once power was turned on to unit the lower oven light was on and has a constant relay clicking sound. I inspected the door switch and latches and found to be good. Inspected harness for pinches or shorts and found to be good. Unit will need a new control to correct issue; ordrng 1 WB27T11326 (board daughter relay) and 1 WB27X29610 (MAIN CONTROL)

Near Highland Lake Dr, Lago Vista, TX 78645
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for oven not heating correctly. Customer stated home inspector stated that when unit preheated it was 50° off. Performed temperature test on standard bake mode at 350°. Found average temperature at 355°. Spoke with customer on user guide. All tested good.

Near Vasquez Place, Round Rock, TX 78665
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 arrived on site for the unit is not making ice. Tested the unit and found the icemaker will not cycle. Replace the icemaker and tested the unit. The icemaker cycled and filled with water and the unit is working properly. All water connections were dry at the time of service.

Near Copperhead Creek, Bruceville, TX 76630
Steve C.

Steve C.

DRYER WHIRLPOOL WED8500DC4 Arrived on site to replace the control and facia due to unit not turning on. Replaced both parts and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Pompano Park Dr, Waco, TX 76706
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for customer complaint of dishwasher not washing dishes, found multiple error codes, 5-1 4-3 7-1, found faulty control, ordering control ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11087210 (CONTROL)"

Near Byrds Nest Dr, Austin, TX 78738
Kevin B.

Kevin B.

DRYER WHIRLPOOL MGDX655DW2 Arrived on site and set dryer to run on normal cycle and found burner ignited properly and it is heating. Found that there is no airflow through the lint trap. Removed exhaust vent from the rear of the dryer and airflow has returned. Dryer is operating properly but recommended that vent to the exterior of the home be clean/serviced to restore airflow. Job complete

Near Merchants Tale Ln, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Arrived on site for door closing issue. Found fresh food door not fully closing. Adjusted front legs to unit installed closure checked door operation good unit working as designed.

Near Wellesley Dr, Austin, TX 78754
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on sit for cracked console. Console was cracked on left side. Replaced. All water connections were dry.

Near Bateman Rd, Red Rock, TX 78662
Robert J.

Robert J.

WASHER MAYTAG MVWC565FW1 arrived on job for complaints of not finishing cycle. Found the cold water side of valve not working. Customer will need to have valve replaced in home before our next visit. Office to schedule when customer calls back.; ordrng 1 W11038689 (valve)

Near Posey Rd, San Marcos, TX 78666
Jonathan  S.

Jonathan S.

DRYER AMANA NED4655EW1 Arrived on site for dryer not heater. Performed temperature test on time dry. Found not heat. Gained access to element element and found bad terminal connection at element. Repaired connector and tight connected to element. Found dryer vent majorly clogged (see SD-QuickPic). Performed temperature test with vent off and found temperatures within range. Customer needs to have vent cleaned. Advised customer not to use until vent has been cleared. All else checked good.

Near Louis Henna Blvd, Round Rock, TX 78664
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher not heating. I checked for stored error codes and there were none. I ran the diagnostics cycle and the unit was drawing 7 amps in the wash cycle and started out at 7.43 amps in the drying cycle. The unit completed the cycle and is working as designed. There were no water leaks present at the time of service. I went over rinse aid use with the customer because the dispenser was empty. Call complete.

Near Newcastle Ln, Leander, TX 78641
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for customer complaint of unit not drying dishes, found no rinse aid, and plastics on top rack not drying. Instructed customer to use rinse aid, heating circuit tested good."

Near Nautical Loop, Kyle, TX 78640
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF320PADS0 Arrived on site to test unit for not draining. Test unit and found plastic stuck in the drain pump. Removed plastic test unit an unit draining correctly job complete. No leaks present at this time.

Near Bridgestone Way, Buda, TX 78610
Arthur B.

Arthur B.

DISHWASHER GE GDF510PSD0SS Arrived onsite for customer complaint of dishwasher not washing properly. Tested unit and found wash pump not moving water around unit. Unit will need pump assembly to complete repair. OF to R/S once authorization is given. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WD49X23779 (PUMP KIT)

Near Birmingham Cir, Killeen, TX 76542
Al R.

Al R.

DRYER WHIRLPOOL WED5000DW2 Arrived to inspect dryer getting too hot in upstairs laundry room. I checked the unit at the outlet and got 259/124/125. Checked and replaced the fuse. The element and thermostat and both had continuity. Customer was also advised to get the ventilation system cleaned to lower the room temperature.

Near Claymore St, Killeen, TX 76542
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KBSD608ESS01 KBSD608ESS01 Arrived to inspect no ice dispensed. I found the ice dispenser door would not move in any direction and there was a large amount of ice within the door chute and in the lower ice bin assembly. I removed and replaced the control and normal operation of the ice door resumed. The customer will defrost the unit and then remove and replace the ice storage bin. I advised the customer in placing towels to catch water from the ice melting from within the bin. No leaks observed during service.

Near Royal St, Salado, TX 76571

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