We serviced a
WHIRLPOOL REFRIGERATOR
Model KBRS22EVMS0
Near Austin, TX 78746
Luis
Job Details: 10/13/2021
"Arrived on site for no cool. Found compressor not powering on,diagnosed a defective starter to the compressor,installed a new starter powered unit on compressor powered on.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Leander, TX 78641
Lou
Job Details: 10/13/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failure, I removed and replaced the compressor, access valve and UV dye drier and vacuumed the system. Pressures held good. I installed 4.5oz of R134a refrigerant and monitored pressures. Pressure readings were good and no leaks observed. FC evaporator had a good frost pattern. I recommended that the customer allow the unit to cool for 24 hours before placing food items in to the unit. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Round Rock, TX 78681
Taylor M
Job Details: 10/13/2021
"Arrived on site to diagnose washer leaking at the bottom of the unit, upon arrival the customer informed me that the unit is displaying f3e2 for a pressure hose issue, I gained access to the units service diagnostics and found that the unit will not allow me to progress with any diagnostics properly due to the fault code. I gained access to the control and pressure hose and found that the it is not kinked nor does it have any holes, suds, or debris, I checked the connection to the tub and found it to be good, I gained access to the port of the tub and verified it wasnt closed. I followed the steps on the fault code and the tech sheet recommends to replace the control. I am ordering the control to complete the repair, office to reschedule when the part arrives.; ordrng 1 W11419171 (Control)"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4236ADS
Near Cedar Creek, TX 78612
Matthew
Job Details: 10/13/2021
Arrived onsite for vent hood not functioning. Upon inspection found power supplied to unit but not functioning. Found faulty fan switch. Replaced switch and tested. Unit is functioning properly. Job complete
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Pflugerville, TX 78660
Wesley
Job Details: 10/13/2021
Arrived onsite and determined fuse had blown a second time. Vent has been cleaned out. Tested unit for grounded element and checks good. Replaced fuse and advised customer on repair. All checks good.
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS01
Near Driftwood, TX 78619
Luis
Job Details: 10/13/2021
Powered unit on compressor powered on,pierced low side pressure reading -20 no refrigerant in system. Replaced the evaporator,installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/13/2021
Arrived on site for AIG DW top track piece connecting to rack broke on R side. Found wheel had broken off adjustable mount. Removed both adjustable mounts and installed new adjuster kit. Rack slides in and out as designed. Made sure both stoppers were secure and snapped into place to avoid rack coming off rail. Job completed.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/13/2021
"Arrived on site to install previous diagnosed part. Found standing water in unit. Removed failed control and vent assembly, installed new and found same failure occurring. Removed drain pump and cutter broken from pump. Installed new drain pump. Performed diagnostics mode and tested operation. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Buda, TX 78610
Kevin
Job Details: 10/13/2021
"Arrived on site and inspected washer and found delivering team left one shipping bolt, after removing shipping bolt ran test 12 in automatic diagnostic and washer is operating normally, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Pflugerville, TX 78660
Wesley
Job Details: 10/13/2021
Arrived onsite and installed new evap motor harness. Unit is now operating operating as designed. Advised customer on the repair.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Killeen, TX 76549
Tyler
Job Details: 10/13/2021
"Arrived on site for washer making grinding noise. Upon arrival found another f7e5 error. After further inspection Found shaft in gearcase was now shaking loose within gearcase. I replaced cam, gearcase and capacitor. Ran diagnostics again and found after 10 minutes of run time with laundry in unit that motor was failing and and would completely stop while still being supplied proper voltage. Called techline and spoke with Drew sr#7731983527. Found main harness resistance still intact and narrowed down problem to the counter clockwise windings in motor failing. Was instructed to order and return with new motor to complete repairs. ordrng 1 W10890624 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/13/2021
"Arrived on site for Shakes and jumps--THE TUB IS WOBBLING AROUND INSIDE--CAN STILL RUN THE FULL CYCLE. Placed in diagnostics and got off balance errors codes. Cleared error codes. Ran through diagnostics cycle and washer is filling, agitating, and spinning. Once spin began it squeaked and squeaked again once it engaged into high speed spin. Removed dust cover and found belt was loose causing the squeaking. Ordering belt and returning with all previously ordered parts plus ordering lid latch. Lid latch may be necessary based on error codes. Showed customer loading in loose heaps will prevent washer from walking and rocking. Explained washing small loads can cause washer basket to get off balance and to ensure they place even sized loads around wash plate in loose heaps regardless of size. Explained to refer to users manual to understand cycles and which ones spin high medium or low to avoid off balance basket when it goes into a spin. ; ordrng 1 W11239857 (Belt) and 1 W11394572 (Lid latch)"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Iredell, TX 76649
Jonathan M
Job Details: 10/13/2021
"Arrived on site for a dryer that is making a loud noise when it runs. Inspected unit and work area. The customer advised that the unit makes this loud screeching noise for the first 10 minutes of each cycle but then it?ll go away and if they use the unit from then on while the unit is still warm, it won?t replicate the sound. They customer did advise that he had run a cycle this morning and it may not make the sound. Could not replicate the sound. Disassembled unit and checked all components of the drum spinning and found the motor making the most noise.Replace the motor in at lubricant to the rollers. Tested the unit and the unit began to work as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near San Marcos, TX 78666
Noah D
Job Details: 10/13/2021
"Arrived on site to inspect unit for not heating normally, upon inspection found the unit working normally with no issue. Tested all functions. Complete"
We serviced a
MAYTAG DRYER
Model MEDB855DC
Near New Braunfels, TX 78132
Andrew
Job Details: 10/13/2021
Arrived on site to test unit for door not staying closed. Found door catch is broken. Needing catch to fix issue. Office to reschedule. ; ordrng 1 WPW10610880 (Catch)
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near New Braunfels, TX 78132
Andrew
Job Details: 10/13/2021
"Arrived on site to test unit for smelly clothes. Found drain pump working as designed. Drain tube is set properly into drain pipe. Advised customer on leaving unit open between cycles, removing items from washer once wash cycle complete and on the use of afresh. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Leander, TX 78641
Kayman
Job Details: 10/13/2021
Arrived Onsite for dishwasher still tripping breaker after repair. Upon inspection of the diagnostics tables I found no stored error codes in the unit. I ran diagnostics and monitored amp draw through the functions. I found the unit did not exceed 9 amps on any cycle function. I ran the unit multiple times and could not get the unit to trip a breaker. I inspected and secured all connections on the motor and heater as well as the control and dispenser all good. With the unit being plugged into a GFCI outlet on a ark fault breaker switch I swapped the disposal and dishwasher plugs and asked the customer to run the unit under normal operation to see if it still trips on the new breaker switch. I advised the customer to monitor operation to rule out a bad breaker No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Cedar Park, TX 78613
Justin
Job Details: 10/13/2021
"Arrived on site to install previously diagnosed parts. I installed the new ice maker, drain tube, and permagum. I tested the unit and found it running as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Canyon Lake, TX 78132
Noah D
Job Details: 10/13/2021
"Arrived on site to inspect unit for making loud noises when being used. Upon inspection found the drum of round and causing issues. Replaced drum and tested unit. No extra sound was being produced, all functions worked. Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Leander, TX 78641
Justin
Job Details: 10/13/2021
"Arrived on site for a washing machine locked and the unit went out mid cycle. Upon arrival the customer stated that unit was completely dead and unresponsive. I checked voltage at the wall and found it good. I gained access to the control and found a physical burn out. Due to this I replaced the control. I then put the unit into diagnostics mode activated the drain, for their was water still in the tub. The control immediately sparked and blew out again. I checked for any issues with the harness and found none. This indicates a bad drain pump. I called techline and spoke to Steve and received SR# 7731978784. He agreed and recommended replacing the drain pump. Ordering new control to return and install along with the drain pump. Office to reschedule.; ordrng 1 W11543997 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Jarrell, TX 76537
Tyler
Job Details: 10/13/2021
Arrived on site for refrigerator not making ice. Upon arrival I found FC temp(actual) at 3 degrees. Upon further inspection I found unit was getting 120v to ice maker and unit ran but didnt get water. Found inlet getting proper 120 also. Found fill line kinked behind unit causing gap in water flow to valve. Rerouted fill line and reassembled and tested unit. Found ice maker fully harvest and fill as designed. Informed customer er to give unit full 24 hrs to fill ice bucket. No leaks call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Austin, TX 78738
Leonardo
Job Details: 10/13/2021
"Arrived onsite to replace sump and motor, installed sump and motor, sump making grinding noise
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Temple, TX 76504
Tali W
Job Details: 10/13/2021
"On site for washer not starting cycle after pressing start. Customer stated that since she made the appointment, the unit stopped mid cycle and wouldnt turn on. Confirmed complaint. In diagnostics, found F2E1 stuck key, F9E1 long drain, F7E5 shifter fault. Found unit had water/clothes in it and the components on bottom of tub close to floor. Found drain pump cover out of place, wires crimped, causing unit not to drain. Temporarily fixed drain pump wires by removing crimped potion of wire and installing new female connectors on drain pump wires. Then I was able to drain unit. Ordering lower harness and feet adjustment to raise unit higher. Office to reschedule. ; ordrng 1 W11545744 (Lower harness) and 1 W11399437 (Drain pump) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11428524 (Capacitor) and 1 W11497303 (Motor) and 1 W11458145 (Control) and 4 W11130362 (Suspension rods)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS0
Near Austin, TX 78738
Leonardo
Job Details: 10/13/2021
"Arrived on site to test unit for not draining, tested unit found broken glass in pump, removed glass, unit still did not drain, replaced drain pump, tested unit, unit working as designed, no leaks detected job complete"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS2
Near Austin, TX 78704
Leonardo
Job Details: 10/12/2021
"Arrived on site to replace cooktop and vent trim, replaced cooktop and vent trim, tested unit, unit working as designed, job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18PNXS0
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/12/2021
"Arrived n site for ice machine not making ice. Inspected unit and work area. Performed diagnostics mode and found drain pump not operating. Measured incoming voltage and found wire harness corroded. Found motor sensor wire broken from corrosion. Will need to replace wire harness and both pumps. Found no ETA on pump. Office to schedule appointment when ETA is available. ; ordrng 1 2313702 (water pump) and 1 WP2310092 (harns-pump) and 1 WP2313705 (pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Leander, TX 78641
David S
Job Details: 10/12/2021
"Arrived on site for fridge no cool. I inspected the unit and work area. We found the fridge at room temperature. I gained access to the compressor and found the low side at -20 and the high side at 0. I put 140 psi of nitrogen into the system. I gained access to the fc and rc evaporator and found no signs of dye or any nitrogen leaking. I pulled a vacuum on and monitored pressures for 20 minuets I found no vacuum leaks. I called PR and he stated to recharge the system and check it again in a couple of days, enough time for the uv dye to activate and spread through out the system. I recharged the system.; ordrng 1 Sealedsystem (Sealed system)"
We serviced a
MAYTAG DRYER
Model MEDB955FC0
Near Pflugerville, TX 78660
Wesley
Job Details: 10/12/2021
Arrived onsite and found unit motor blower seized. Repaired unit without having to replace parts. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Austin, TX 78749
Luis
Job Details: 10/12/2021
"Different issue from previous repair.Arrived on site for freezer door issues. Diagnosed defective freezer rail slides,replaced both slides reinstalled door checked door seal good,checked slide operation good."
We serviced a
GE REFRIGERATOR
Model CYE22TP2MDS1
Near Austin, TX 78744
Kevin
Job Details: 10/12/2021
"Arrived on site and found hot water display is not working, replaced it and display cover and it is now working again, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Round Rock, TX 78665
Jonathan S
Job Details: 10/12/2021
Arrived on site for dishwasher door intermittently popping open durning use. Inspected unit and work area. Found top rack locking in to place. Found door latch mechanism worn. Performed diagnostics mode and tested operation. All other operations tested good. No water leaks detected during service.; ordrng 1 W10678341 (spring) and 1 WPW10274884 (door latch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Killeen, TX 76549
Al
Job Details: 10/12/2021
"Arrived on site and inspected deli drawer control not coming on. Also ice maker dispenser isnt working. Found corrosion inside the deli control. Also discovered the dispenser motor island shaft were both defective, not allowing the customers to dispense ice. The ice maker was working properly. Ordering the dispenser motor and motor shaft. Also ordering the deli drawer and the deli control. Office to schedule return services. Needs more work.; ordrng 1 W10733263 (Stainless Pantry drawer (with Gasket)) and 1 W10769076 (User interface Stainless) and 1 W10347114 (Motor Shaft) and 1 W11185741 (Dispenser Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Round Rock, TX 78665
Tommy
Job Details: 10/12/2021
Arrived onsite for previously diagnosed parts. Replaced door and tested unit is now operating as designed. Job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Austin, TX 78721
Jacob
Job Details: 10/12/2021
Arrived onsite for unit barely made ice. Customer said that the ice would freeze into a solid block at times and they would thaw it out and it would work and a continuous thing would be happening. Called Techline let them know of findings. Had me run through diagnostics and everything was checking good. Suggested that the ice maker might be having issues and the ice box fan to be replaced at the same time. Got Sr#7731966772. Ordered part. Office to reschedule.; ordrng 1 W11407678 (ICE BOX FAN)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near New Braunfels, TX 78132
Andrew
Job Details: 10/12/2021
Arrived on site to test unit for door alarm intermittently chiming when doors are closed. Found RC evap was completely frosted over preventing pantry door from closing properly. Advised customer unit needs to be thawed out 48hrs prior to return visit. Office to reschedule.; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Evap motor w/ harness) and 1 W11188493 (Evap cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78738
Luis
Job Details: 10/12/2021
"Arrived on site for ice build up on fresh food evaporator. Diagnosed a defective thermistor,replaced harness assembly,secured thermistor to correct location on suction line using foil tape and a zip tie. Per service pointer W11092686 secured evaporator to liner wall using zip ties and clamps,secured cover with 4 screws,adjusted drain pan to sit flush. Service pointer autho S16360"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Pflugerville, TX 78660
Wesley
Job Details: 10/12/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Temple, TX 76502
Tali W
Job Details: 10/12/2021
On site to install previously diagnosed parts. Replaced ice container and ice maker. Confirmed fill tube heater operation. Unit now functioning as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Pflugerville, TX 78660
Wesley
Job Details: 10/12/2021
Clear to repair in accordance with the advice from techline. Replaced magnetron cap and diode. Unit is now operating as designed. Advised cuetomer on repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHM03
Near Austin, TX 78741
Kevin
Job Details: 10/12/2021
"Arrived on site to replace refrigerator doors, refrigerator is correct, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Lorena, TX 76655
Jonathan M
Job Details: 10/12/2021
"Arrived on site for refrigerator that?s not making ice. Inspected unit and work area. The customer advised that it?s been making a lot of noise over the last several weeks but that it finally went out a week or two ago. Attempted to harvest the icemaker and found the unit stuck in a harvest and not able to move. Removed icemaker assembly and found the motor fins stuck inside ice. I replaced the ice maker. However, the customer advised that they?ve been without water supply all day due to a busted pipe at the end of the road. Was unable to run the unit through a harvest test to ensure the unit was working properly. Unit is working as designed. Call complete."
We serviced a
GE DRYER
Model GTD72EBPN0DG
Near Andice, TX 78628
Lou
Job Details: 10/12/2021
"Arrived on site to inspect dryer not heating. Upon further inspection, I opened the unit door and pressed the door switch closed and turned the unit on. I found the element illuminating at the back vent area. Using my dryer vent test kit, I tested the unit on Air Fluff with no heat. Both tests showed poor airflow (photos). I found lint in the front vent area. I recommended that the customer clean the unit from the back vent are up to the front with their vacuum and test the unit. If it fails to heat, I recommended that the customer have a professional come check the vents as the unit may not be suitable for a 2 story home. No further lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Austin, TX 78754
Wesley
Job Details: 10/12/2021
Arrived onsite and found unit evap drip tray drain tube clogged. Maintenance will move unit to vacant unit and turn off the unit to prepare for proper clearing of the drain of foam and other blockage.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Elgin, TX 78621
Matthew
Job Details: 10/12/2021
Arrived onsite for refrigerator not dispensing water. Upon inspection found failed filter housing. Installed housing and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, TX 78745
Leonardo
Job Details: 10/12/2021
Arrived on site to replace board.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Mustang Ridge, TX 78610
Kevin
Job Details: 10/12/2021
"Arrived on site and replaced heating element ordered by previous technician. Also found friction left friction pad is missing and right one is split. Replaced both from truckstock. Ran a diagnostic cycle to confirm correct operation, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Killeen, TX 76549
Tyler
Job Details: 10/12/2021
Arrived on site for washer needing previously diagnosed top. Upon arrival installed needed part. Reassembled/tested unit. Found it functioning as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78717
David S
Job Details: 10/12/2021
Arrived on site for dishwasher not washing dishes. Inspected unit and work area. Put unit into diagnostics mode and found error codes F4e3 motor not running and f7e1 no heat. Performed diagnostics cycle and found that the heating element came on but not the sump and motor.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Killeen, TX 76542
Al
Job Details: 10/12/2021
Arrived on site for a washer with lid issues. Replaced the lid and unit tested as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78723
Scott
Job Details: 10/12/2021
"Arrived on site for drain and console replacement . Found outlet kept tripping breaker . Used extension to another outlet . Found UI not responding , or responding periodically. Replaced UI console . New UI console responding periodically. Removed door and green led on control would come on and blink then stop. Getting voltage periodically to control. Found short in main harness . Ordering harness,as well as control to have on hand if needed . No water leaks detected at time of service. Call to set return ; ordrng 1 W11391581 (Main harness) and 1 W11084845 (Harness) and 1 W11462460 (Conrtol)"
We serviced a
WHIRLPOOL COOKTOP
Model WFG505M0BS3
Near New Braunfels, TX 78130
Noah D
Job Details: 10/12/2021
"Arrived on site to inspect unit for a gas leak, upon inspection found the leak was detected around safety valve, ordering valve and regulator. Will NEED PLUMBERS TAPE. Office to reschedule ; ordrng 1 WP98014893 (VALVE, SAFETY) and 1 W10633327 (Reg) and 1 Gastape (Gas tape) and 1 Gasdetector (Gas detector)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Kingsland, TX 78639
Cliff
Job Details: 10/12/2021
Arrived on site to diagnose a washer that is not cycling properly. Found suspension worn out and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEB2
Near Killeen, TX 76542
Tyler
Job Details: 10/12/2021
Arrived on site for refrigerator not cooling. Upon arrival found unit not in warranty. Upon further inspection I found proper 120v supplied to hv control. Also found partial dc voltage goin from hv to ui controls but ui controls couldnt get unit to enter diagnostics or programming. Found FC and cond. fans not running nor was the compressor. Found hv control had failed.I replaced and reassembled unit with new hv control. Ran tests after programming unit and found unit functioning as designed and cooling. Informed customer to give unit 24 hrs to cool. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Seguin, TX 78155
Noah D
Job Details: 10/12/2021
Arrived on site to inspect unit for not stopping when needed. Upon inspection found the units timer was not moving. Replaced timer and tested unit. Complete
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Burnet, TX 78611
Cliff
Job Details: 10/12/2021
Arrived on site to diagnose a washer that is not cycling properly. Found control not registering water level properly. Replaced control and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB2
Near Spicewood, TX 78669
Brandon
Job Details: 10/12/2021
"Arrived on site for customer complaint of upper rack falling off, found broken adjuster parts, ordering parts. ; ordrng 2 WPW10460371 (Tracks)s and 1 W10837306 (Adjuster) and 1 W10838949 (Adjuster) and 4 WPW10195840 (Adjuster part)s and 2 W10250160 (Clip)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Spicewood, TX 78669
Robert
Job Details: 10/12/2021
Arrived on call for complaint of some lights not working. Found bad module and replaced. Lights now working properly.
We serviced a
JENN-AIR COOKTOP
Model JGC8536ADS
Near Austin, TX 78704
Leonardo
Job Details: 10/12/2021
"Arrived on site to test unit for igniters not working, tested unit found all igniters burned out, to change out igniters need to replace also the screws, burners and orfices
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Georgetown, TX 78628
Lou
Job Details: 10/12/2021
"Arrived on site to inspect dishwasher rack rail issues. Upon further inspection, I pulled the upper rack out and found both rails were damaged. I placed the unit in diagnostics showing error codes F9E1, F8E2, and F10E1. Cleared the codes and tested and found the unit leaking at the diverter housing and there is old water residue build up on the housing. I found water damage on the baseboards and cabinets to the left of the unit (photos). I advanced through testing and tested the drain pump and element and found the element is not heating properly. replace the sump/motor assembly, element, both upper rack rails, and the main harness.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Spicewood, TX 78669
Brandon
Job Details: 10/12/2021
"Arrived on site to replace motor, cam, and belt, after replacing, ran calibration, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Liberty Hill, TX 78642
Cliff
Job Details: 10/12/2021
Arrived on site to diagnose a dishwasher that has leaked during previous cycles. Tested all parts and components and found no failures to unit at this time. Advised customer on best cycles and options for best performance as well as running garbage disposal prior to starting unit. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near San Marcos, TX 78666
Andrew
Job Details: 10/12/2021
"Arrived on site to install previously diagnosed parts. Installed new door. Tested unit and unit tested good. No leaks detected, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Temple, TX 76502
Tali W
Job Details: 10/12/2021
"On site for dryer not operating. On arrival, set to timed dry, pressed start, and unit didnt turn on. I found thermal fuse and cut off blown. Replaced both (cut off from truck stock). I was about to run the vent tester and found that the heater was coming on when set to air fluff. Found heating element grounded. Ordering element. Office to reschedule. ; ordrng 1 WPW10185982 (Timer) and 1 W10900067 (Cut off) and 1 WP3392519 (Thermal fuse) and 1 279838 (Heating element) and 1 W11338355 (Heater box)"
We serviced a
WHIRLPOOL WASHER
Model 110.280628
Near Copperas Cove, TX 76522
Al
Job Details: 10/12/2021
"Arrived on site and inspected washer that would simply beep at the customer. Unit was displaying a LD code on the display and would only beep when any button was pressed. I replaced the latch, reassembled and unit still beeped continuously when any button was pressed. Unit will require both a control panel and control board to complete the repair. Needs more work ; ordrng 1 W10189966 (CONTROL BOARD) and 1 W10143703 (Washer control panel Assembly (WHITE))"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Austin, TX 78735
Leonardo
Job Details: 10/12/2021
"Arrived on site to test unit for water leak, tested unit found water leaking from sump, replaced sump and motor, tested unit, unit running as designed, no leaks detected at this time, job complete"
We serviced a
SAMSUNG DRYER
Model DV210AEW/XAA
Near Austin, TX 78721
Jacob
Job Details: 10/12/2021
Arrived onsite for unit not heating. Tested the unit. Unit did not heat. Upon further investigation found that the electrician was bad and a fuse. Reply he heater assembly. Tested the unit. Unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104DSS0
Near Austin, TX 78717
David S
Job Details: 10/12/2021
Arrive on site for dishwasher leaking water from underneath unit. Inspected unit and work area. Put unit into diagnostics mode and found error codes F9e1 diverter lost position f10e1 dispenser etc problem. Then ran unit though diagnostics cycle and monitored unit and found leak at diverter valve. Unit will need a sump and motor for repair.
We serviced a
WHIRLPOOL OVEN
Model KODE300ESS05
Near Georgetown, TX 78628
Lou
Job Details: 10/12/2021
"Arrived on site to inspect wall oven lights not turning off and neither oven working. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F2E1. I cleared the code and tested the unit. During testing, I kept hearing the bake relay clicking and not heating and the upper and lower lights would not turn off. I removed and replaced the control panel and main control and retested. As soon as I turned the power back on the display showed F6E9 & F6E6 error codes. I cleared the codes and followed the tech sheet for testing. I found the lights are not getting voltage from the control but are within ohm range. I verified the harness if good from P1 to J4. I am ordering the main control w/power and the lower oven control w/o power and another control panel. Power to the unit was left turned off at the breaker for safety. ; ordrng 1 W10801665 (Oven control w/o power) and 1 W11179310 (Main control w/power) and 1 W11087457 (Control panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Round Rock, TX 78665
Jonathan S
Job Details: 10/12/2021
Arrived n site for dishwasher top rack falling down. Inspected unit and work area. Found adjuster wheel broken off. Removed rack and installed adjuster kit. Installed rack and tested rack operation. Performed diagnostics mode and checked fault codes. Found fault F2-E1 stuck key. Monitored test cycle and all tested good. No water leaks detected during service.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/12/2021
Arrived on site to install previously diagnosed part. Removed damaged knob and installed new knob. Took picture of missing serial tag for quick pics. Ga e customer a leave behind pamphlet. Job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Round Rock, TX 78681
David S
Job Details: 10/12/2021
Arrived on site for to install previous diagnose parts. Inspected unit and work area. Gained access to the hinges uninstalled them and installed new ones. Teat door opening action and found it to be smooth and it latches shut. Checked door spring back at bottom of travel and it springs back like normal now. No leaks detected at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Austin, TX 78701
Jacob
Job Details: 10/12/2021
Arrived onsite for unit having error codes. Put unit in diagnostics and found F8E0 and F8E1 both are water not detected issues. Also let the customer know that a 2 man will be needed to diagnose properly as the unit is in a small laundry. May need the water valve to be replaced
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Leander, TX 78641
Tommy
Job Details: 10/12/2021
Arrived onsite for dishwasher not drying. Upon arrival found unit to be operating as designed. No rinse aid was being used despite need for rinse aid. Job Completed
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Austin, TX 78749
Kevin
Job Details: 10/12/2021
"Arrived on site and inspected dryer and sound airflow is restricted, took one picture. Apartment resident also says Dryer will continue to run even on time dry. Replaced timer and recommended to apartment management that vent to the exterior be clear/cleaned before dryer is used again or. There is also a flexible vent hose in place And recommended It be changed to a semi rigid one to prevent it from crushing when dryer is used, job complete"
We serviced a
KENMORE REFRIGERATOR
Model 106.574537
Near Spicewood, TX 78669
Brandon
Job Details: 10/12/2021
"Arrived on site to replace control, compressor, filter drier, and coupler, after replacing all parts, unit tested good."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Andice, TX 78628
Jonathan S
Job Details: 10/12/2021
Arrived n site for dryer not starting. Inspected unit and work area. Mead incoming voltage and found no voltage. Gained access to terminal block and to confirm no voltage and found burnt terminal block. Removed damaged terminal block and installed new. Informed customer that power cord is not covered. Job completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near New Braunfels, TX 78130
Noah D
Job Details: 10/12/2021
"Arrived on site to inspect unit for not turning off light, upon inspection found the units control board was shorted causing issue, replaced control and tested with new bulb. Complete"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Seguin, TX 78155
Noah D
Job Details: 10/12/2021
"Arrived on site to inspect unit for not stopping water from leaking, upon inspection found the unit solenoid stuck open as well as the basket pushed too far back. Leveled unit and replaced valve. Complete"
We serviced a
FRIGIDAIRE DRYER
Model FASE7074NW0
Near Austin, TX 78736
Kevin
Job Details: 10/12/2021
"Arrived on site and found dryer is showing door is opened it will not start a cycle found door switch is good and spoke with SW checked thermal limiter and found it has failed and may be causing error. I will also bring back control board if needed to ensure repair. Thermal limiter ordrng 1 134711401 (Thermal limiter outlet) and 1 809160802 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV02
Near Seguin, TX 78155
Noah D
Job Details: 10/12/2021
"Arrived on site to inspect unit for not closing normally and causing ice build up. Upon inspection found the ice door bent causing issues, replaced ice door and tested. Complete"
We serviced a
KITCHENAID MICROWAVE
Model KBMS1454RSS0
Near Austin, TX 78733
Leonardo
Job Details: 10/12/2021
"Arrived on site to install magnetron cover, replaced magnetron cover, unit running as designed job complete"
We serviced a
WHIRLPOOL DRYER
Model WED8900BC0
Near Austin, TX 78754
Wesley
Job Details: 10/12/2021
Arrived onsite and tested unit for not heating and found possible loose power connection. Repaired unit by securing plug connection and found unit heating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78754
Wesley
Job Details: 10/12/2021
"Arrived onsite and replaced damaged bin, unit Is otherwise operating as designed. All checks good. Unit is now operating as designed. Advised customer on repair."
We serviced a
KITCHENAID RANGE
Model KCED600GBL01
Near Lakeway, TX 78734
Robert
Job Details: 10/12/2021
Arrived on call for complaint of fan not staying on. Found the motor got really hot and shut down. Replace fan motor. After installation test operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS14
Near Killeen, TX 76549
Al
Job Details: 10/12/2021
"Arrived on site and inspected garage fridge cooling issues. Unit was unplugged when I arrived. I plugged it in and noticed the compressor cut on for exactly 1 second, then cut off. I replace the start device and unit did the same thing. Checked the outlet and it had polarity and was at 120 volts. Amp draw on the compressor when it clicked on for 1 second was 25.6 amps. Ohm readings were 3.4, 4.7 & 8.9 SW & JC were assisting me on the sealed system thread. Ordering the compressor parts. Office to schedule return services with sealed system tech and 2 hours; ordrng 1 W10233961 (COMPRESSOR) and 1 2188823 (EVAPORATOR) and 1 876764 (Valve) and 1 AUTHORIZATION (Sealed system technician , 2 hours)"
We serviced a
WHIRLPOOL WASHER
Model LSQ8543JQ0
Near Waco, TX 76705
Jonathan M
Job Details: 10/12/2021
Arrived on site for a washing machine that won?t drain spend. Inspected unit and work area. Confirmed customers complaint and found the door switch broken. Replaced the door switch and tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Austin, TX 78717
David S
Job Details: 10/12/2021
"Arrive on site for refrigerator making noise. Inspected unit and work area. Put unit into diagnostics mode and test all fans, compressor. Icemaker fill valve and all sounded normal. Then gained access to to the single inlet valve and found it functioning normal no clattering when calling for water. Then gained access to the dual valve and found it clattering when calling for water. Or ding 1 dual valve w11482383..; ordrng 1 W11482383 (Dual valve)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Harker Heights, TX 76548
Tyler
Job Details: 10/12/2021
"Arrived on site for washer banging around during rinse/spin. Upon arrival found no errors in diagnostics. During spin tests (unit empty) and found inner basket wobbling within outter basket. Couldnt remove agitator from base. Found rust within screw mount in agitator. Also found back left suspension rod and front left rod weaker and not fully springing back up on each test. Will need office to reschedule once Availability of parts is known. Will need gearcase, agitator, suspension rods. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam assembly) and 1 W11161960 (Agitator)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Killeen, TX 76543
Al
Job Details: 10/12/2021
"Arrived on site and inspected dryer not heating. Confirmed the complaint and checked voltage at the outlet and got 21 volts. I also checked the standard 120 for the washer and got 124 volts. I accessed the breaker box and the switches marked for the dryer looked to be tripped. I turned them off, then on again and checked voltage at the outlet again and got the same reading of 21 volts. I checked the element, cutoff and thermostat and all were working properly. Customer saw my readings. I advised her the issue is with the outlet, not the dryer. Landlord to be contacted by the tenant. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Waco, TX 76705
Jonathan M
Job Details: 10/12/2021
"Arrived on site for a washing machine that is not spinning. Inspected unit and work area. The customer advised the unit doesn?t spin but it also does not wash. Ran the unit through diagnostics and found an F0 E5 (off balance load) error code. I ran the unit through an auto test and found the agitation sounding funny and the spin not spinning the basket but only spinning the agitator. Checked underneath and did not find any evidence of oil leaks or issues with the cam or shifter. Attempted to remove the wash plate and found it seized onto the driveshaft. Attempted to use vice grips and a dryer belt to lift up on the agitator. Could not get the wash plate up far enough to pop off. Attempted to push down on the wash plate to slide it back down and jerk it but the wash plate would not get past a certain point. End it will need complete rebuild for repair. Ordering outer tub, inner basket, clean out filter, hub drive assembly, splutch assembly, gear case, wash plate, and screws. The office will need to contact the extended warranty for authorization on the repair as well as contact about I need for two men and two hours. The unit is in a converted Backstep patio outside of the back of the mobile home. .; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11219115 (TUB) and 1 WP8533928 (screw CLEAN OUT FILTER) and 6 WP8533953 (screw)s and 1 WPW10215093 (clean out filter)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lorena, TX 76655
Jonathan M
Job Details: 10/12/2021
Arrived on site for a washing machine that is leaking. Inspected unit and work area. The customer had the unit somewhat disassembled and advised they were trying to figure out where the leak was coming from. Found a leak at the back left-hand corner coming from the tub right underneath the suspension rod. Confirmed the customers complaint in the unit will need a new tub for repair. Ordering tub and drive basket hub for repair. The office will need to contact the customer about a return date due to an out of stock and PSP item. Please schedule for two hours on the return trip. ; ordrng 1 CNOTE (2 HOURS) and 1 W10371566 (tub) and 1 W10528947 (drive hub kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Copperas Cove, TX 76522
Al
Job Details: 10/12/2021
Arrived on site and inspected customer having to unplug the unit to get it to power back on. Confirmed the complaint and quoted the customer and she okd he repair. Discovered the wrong part was sent from parts. Called office and spoke with PR who confirmed it was accidentally pulled in error. Part needed is WPW10503278 instead of w10830278. Ordering corrected WPW10503278 part. Office to schedule return services. ; ordrng 1 WPW10503278 (JAZZ BOARD)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Harker Heights, TX 76548
Tyler
Job Details: 10/12/2021
Arrived on site for washer giving f3e2. Upon arrival confirmed code. Customer also stated lights/buttons wouldnt always respond to input and. After further inspection I found some corrosion around thermistor on lower half of inlet valve plus some additional corrosive damage on ui control board. Found f0e4 and f8e6 errors. Replaced inlet valve. Found ui not always responding to input due to corrosion. Will need office to reschedule once availability of part is known.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Belton, TX 76513
Tyler
Job Details: 10/12/2021
Arrived on site for refrigerator not making ice. Upon arrival customer stated unit started making ice 24hrs prior to my arrival but hadnt made ice for over a month before hand. I took tempmreading of FC found it at 0 and rc at 37. Ran harvest on ice maker and found it stopping occasionally during harvest even though 120v proper was steady. Replaced ice maker. Found new unit harvested as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC2
Near Hewitt, TX 76643
Jonathan M
Job Details: 10/12/2021
Arrived on site for wash machine that has no power. Inspected unit and work area. Confirmed customers complaint and checked voltage going to line filter. Found proper voltage. Checked polarity at the wall and found proper polarity. Found voltage going to the control but no voltage going to the user interface. Replaced main control and tested the unit. Customer also complained about his user interface having issues powering on by itself. Replaced the way as well and tested the unit. The unit began to work as designed. Call complete.
We serviced a
GE DISHWASHER
Model DDT700SSN2SS
Near Bartlett, TX 76511
Tali W
Job Details: 10/12/2021
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Salado, TX 76571
Tyler
Job Details: 10/12/2021
Arrived on site for washer needing previously diagnosed hose. Upon arrival installed needed part. Reassembled and tested unit found no leaks and unit functioning as designed. Call complete
We serviced a
KITCHENAID FREEZER
Model KRFF507ESS00
Near Rogers, TX 76569
Tali W
Job Details: 10/12/2021
"On site to install previously diagnosed parts. Customer informed me that the freezer was still not cooling properly. Found ice covering evap cover in FC. 45 degrees in FC. At control, P1-2 P2-7 FC heater 122VAC, 31 ohms. From control P5-3 P5-4 FC thermistor, 7.4k ohms, 2.2vdc. Ran test 6 bi metal and heater. Took off evap cover. Found heater functioning. Found ice build up covering fan blades. Steamed out FC evaporator. Tested fan operation, found it functioning. Customer stated previous tech didnt steam out FC last trip. All defrost components functioning as designed. Informed customer that if the unit wasnt cleared of the ice buildup, they would experience the same issue due to the fan not operating because of ice around it. Replaced both paddles as previously diagnosed. Unit functioning as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Waco, TX 76710
Jonathan M
Job Details: 10/12/2021
Arrived on site for a washing machine that is not starting cycles after a load has been run through. The customer advised they?re having to unplug the unit and reset their unit every single time between cycles. Test of the unit and diagnostics and found an F5 E4 (lid not opened between cycles) error code. Ran the unit through an auto test in the unit ran as designed. The customer advised that they had reset the unit prior to my arrival so went ahead and replace the main control board. Tested the unit and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Killeen, TX 76549
Tyler
Job Details: 10/12/2021
"Arrived on site for microwave needing previously diagnosed mag, diode, and cap. Upon arrival confirmed prior complaint, then installed all 3 parts. Reassembled and tested unit. Found it fully heating as designed with no loud humming. Call complete"