Service History 25 - Appliance Express

We serviced a

WHIRLPOOL WASHER

Model WFW4720RW0

Near Cedar Creek, Texas 78612

Joe Z

Job Details: 12/03/2025

"Arrived on site for washer WFW4720RW0 with issue of F9-E1 error. Upon arrival, ran diagnostics and confirmed error code F9-E1 long drain. I inspected unit. There is no standing water in tub or any debris in filter. I ran a normal wash and all water drained correctly . Found customer using too much detergent. I explained detergent use. Unit is operating as designed. No leaks present. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Belton, Texas 76513

Robert

Job Details: 12/03/2025

"WTW5057LW0 Arrived on site for a washer making nosies. On arrival, the client stated that in the beginning, it made the noises. Further inspection after looking under the washer, I found the splutch was stuck, causing damage to the belt and the actuator . I replaced the the splutch, actuator, and the belt,calibrated then tested on quick wash. The product works as it's designed with no water leaks visible from the main water supply"

We serviced a

WHIRLPOOL WASHER

Model WFW4720RW0

Near Belton, Texas 76513

Robert

Job Details: 12/03/2025

"WFW4720RW0 Arrived on site from previous visit to install parts. I installed the ui control ,calibrated then tested product is working as its designed with no water leaks visible from the main water supply."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78704

Justin

Job Details: 12/03/2025

Arrived on-site to repair previously diagnosed issue. Unit filter housing and drum need to be replaced. Replace filter housing and drum and reassembled unit. Unable to test unit due to its location. No one on site for signature job completed

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Austin, Texas 78617

Joe Z

Job Details: 12/03/2025

"Arrived on site for refrigerator KRMF706EBS01 with issue of ice maker stopped operating and freezer and refrigerator stopped cooling. Upon arrival, unit is running, all fans and compressor are running. There is zero frost on evaporator. Compressor is slightly warm to the touch. Need to order R134a sealed system repair. Ordering compressor, uv drier, access valve and 2 hour weigh time; ordrng 1 W10832994 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 2hourweigh (2 hour weigh)"

We serviced a

MAYTAG DRYER

Model MED7205RF0

Near Austin, Texas 78741

Justin

Job Details: 12/03/2025

Arrived on site for f3 e3 error inlet thermistor fault. Called pr tested resistance at control found thermistor not reading properly and overheating causing unit to shut off after 1 minute. Ordering THRMST FIX WP8557403 set return 12/8; ordrng 1 WP8557403 (Thrmst fix)

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Austin, Texas 78723

Justin

Job Details: 12/03/2025

"Arrived on site for dryer, making a noise. Inspected unit found noise is coming from blower housing vibrating on bottom panel. Use sound pads to stop noise. Tested unit is now functioning properly and as designed to job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Temple, Texas 76501

Tyler

Job Details: 12/03/2025

"Arrived on-site for washing machines that would not start a cycle. on arrival confirmed issue and upon further inspection I found F5E1 in diagnostics and latch not working. I replaced w 11513248 latch and found washer, working as designed with the leaks call complete."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Temple, Texas 76501

Tyler

Job Details: 12/03/2025

"Arrived on site for the dryer, not turning on. An arrival confirmed issue and found dryer was on a g f c I breaker, and the terminal block was not wired properly for that type of connection. Once I rewired the terminal block, I found dryer, working as designed with no issues call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Spicewood, Texas 78669

James K

Job Details: 12/03/2025

"Arrived on site for right door handle loose and doors uneven. Upon arrival, found right door is lifted. Proceeded to level unit and re secure door handles. Tested unit and now unit is functioning as designed . No water leaks detected at this time. No parts needed"

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Temple, Texas 76501

Tyler

Job Details: 12/03/2025

"Arrived on site for watching machine that was leaking and not staying balanced. On arrival, I found the damper assemblies had failed, causing washer to do the macarena across the floor. I also found the hot side Phil. Hose leaking, and during testing, I found the pressure switch, not functioning at all.And would allow the tub to overfill on a normal wasp cycle when it was set to small. I replaced w10780048 damper kit and I am ordering WPW10268911 pressure switch. Rescheduled customer for 12.8.25; ordrng 1 WPW10268911 (Pressure switch)"

We serviced a

AMANA DRYER

Model ALE443RAW

Near Austin, Texas 78759

Miguel

Job Details: 12/03/2025

"Arrived on site for dryer not heating. Removed front panel. Checked and found heater is good, unit has a bad fuse. Replaced thermal fuse. Verified operation. Call complete.WP40113801"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Austin, Texas 78728

Miguel

Job Details: 12/03/2025

Arrived on site for oven flashing f3e0. This is for a shorted/open sensor. Cleared and tested burner. Oven turns on with no issues but error comes back. Removed back panel. Found purple wires going to the sensor were broken by the back cover. Cut out and used wire nut to repair. Verified operation. Call complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS4

Near Austin, Texas 78728

Miguel

Job Details: 12/03/2025

Arrived on site for microwave not working. Customer says they took off some wood from the left. Unscrewed top screws but was not able to move the microwave at all. It did not come down. It did not have any movement to come down. Unable to remove the unit from over the counter. Advised customer to call its been un-installed. Customer will call back.; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVW7232HW3

Near Briarcliff, Texas 78669

James K

Job Details: 12/03/2025

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W10734521 slider and W11449841 gearcase. Ran calibration and diagnostics. Unit is functioning as designed. No water leaks detected at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM03

Near Austin, Texas 78729

Miguel

Job Details: 12/03/2025

"Arrived on site for refrigerator not making any ice. Found 124v to icemaker. Jumped t and h and there is no movement of icemaker. Replaced icemaker, verified operation. Call complete. WPW10300024"

We serviced a

WHIRLPOOL REFRIGERATOR

Model JBRFR30IGX20

Near Waco, Texas 76710

Jonathan M

Job Details: 12/03/2025

Arrived on site to install previously diagnosed parts on a Jenn-Air refrigerator model JBRFR30IGX20. Inspected unit and work area. Replaced the main control board W11645579 and tested the unit. The unit began to work and operate as designed filling a glass with no leaks present during operation. Call complete.

We serviced a

WHIRLPOOL FREEZER

Model WRS588FIHZ06

Near Austin, Texas 78748

Matthew

Job Details: 12/03/2025

Arrived onsite for refrigerator WRS588FIHZ06 inefficient maker assembly failed. Found ice maker fell out of housing and broke. Replaced ice maker W10873791. Tested and unit is now functioning properly. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near New Braunfels, Texas 78132

Luis

Job Details: 12/03/2025

"Different issue from previous visit. Found ice build up in freezer section due to a frozen drain pan behind freezer evaporator, removed cover defrosted drain snaked drain tube ran water through drain water draining as designed."

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089BEM04

Near Austin, Texas 78723

Wesley

Job Details: 12/03/2025

Arrived onsite and repaired unit with partial frost pattern and slowly climbing freezer temps. Ball of ice on the evap top of coil near the entry. Replaced compressor W10233960 and added uv drier wpw10143759 and added port W11506635. Pulled vacuum and charged to spec. Observed good pressure and heat exchange occurring at the discharge line. No signer available.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFC5036RW00

Near Canyon Lake, Texas 78133

Luis

Job Details: 12/03/2025

"Arrived on site for drawer issues and noise complaint. Found right hand door gasket rubbing against left door making a squeaking noise also found drawer roller assembly defective causing drawer not to slide out correctly,ordering new drawer assembly and gasket ; ordrng 1 W11787520 (Crisper pan) and 1 W11787402 (Drawer) and 1 W11586645 (Ff gasket)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Temple, Texas 76502

Tyler

Job Details: 12/03/2025

Arrived on site for dishwasher.That was not cleaning dishes or completing cycles properly. On arrival I confirmed failure and found f4e3 in diagnostic. I also found motor was filling and after replacing motor I found dishwasher working as designed with no leaks call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Temple, Texas 76502

Tyler

Job Details: 12/03/2025

"Arrived on site for refrigerator needing main harness. On arrival I installed w 11609465 harness and tested fridge and found it all working as designed without tripping, the breaker call, complete."

We serviced a

WHIRLPOOL OVEN

Model WFES3030RS0

Near Lorena, Texas 76655

Tyler

Job Details: 12/03/2025

Arrived on site for range tripping breaker. On arrival i confirmed issue and found breaker trip repeatedly.i replaced w11696067 control then tested unit and found it working as designed. reported findings to techline Case# 21787199 & safety team case# 21730091. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ0

Near Cedar Park, Texas 78613

Miguel

Job Details: 12/03/2025

Customer had unit unplugged. it was showing f8e4. This is a float switch error. Confirmed there is water in overflow pan. Ran test cycle and didn't see any leaks. Removed door panel. No signs of leaking. Ran test again. Found water leaking from water inlet tank. Found the cap was not secured causing a leak and causing the error. Fixed leak at inlet tank. Tested. No leaks. All components pass. Call complete. No parts.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC7AB00

Near Hewitt, Texas 76643

Tyler

Job Details: 12/03/2025

"Arrivec on site for microwave and not starting. On the rival, I confirmed failure and found left side to interlock, causing unit to display door error and not registering door input. I am ordering W11033422 interlock. Rescheduled customer for 12.8.25; ordrng 1 W11033422 (Interlock)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Killeen, Texas 76543

Robert

Job Details: 12/03/2025

"NTW4516FW4 Arrived on site for a washer drain pump running. On arrival, I verified long drain a failed control board service pointer recommends to replace the control board. I replaced the control board, calibrated, and then tested product is working as its designed no water leaks visible from the main water supply."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78748

Matthew

Job Details: 12/03/2025

"Arrived onsite for washer WTW4855HW3, drain pump running. Ran diagnostics and found F3E1 pressure system fault, would not reset. Per service pointer and scode s153eb, need to replace control. Replaced W11607637. Calibrated and tested. Unit is now functioning properly. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3736SZ00

Near Canyon Lake, Texas 78133

Luis

Job Details: 12/03/2025

"Arrived on site for not dispensing ice. Tested ice dispenser motor not running,gained access to auger motor found broken pin going into harness uploaded pic diagnosed will need a new door customer is going to get unit exchanged; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Austin, Texas 78749

Matthew

Job Details: 12/03/2025

Arrived onsite for washer WTW5057LW1 not completing cycle and not spinning. Inspected and found run capacitor failed not allowing good spin. Replaced capacitor W11395618. Ran test and unit is now functioning properly. Customer also had questions on washing certain items (carpets and comforters)and made recommendations to take certain larger items to laundromat. Unit is functioning properly. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Austin, Texas 78739

Matthew

Job Details: 12/03/2025

"Arrived onsite for dishwasher not cleaning properly. Ran diagnostics and found 9/1 diverter error,9/4 arm error, 6/1 inlet error. Ran test and confirmed inlet water level functioning. Did find lower arm bound up on heater as it is warped. Spray arm are damaged/corroded. Unit will need sump and motor assembly due to diverter failure, heater, upper and lower spray arm. Set to return Monday the 8th. ; ordrng 1 W10860176 (Lower spray arm) and 1 WPW10448645 (Upper spray arm)"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78737

Matthew

Job Details: 12/03/2025

Arrived onsite for dryer WED5620HW2 display not functioning. Inspected and keypad and display are not functioning. Replaced console assembly W11378949. Tested and unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Waco, Texas 76704

Jonathan M

Job Details: 12/03/2025

"Arrived on site for an electric dryer model NED4655EW1 that won't run a cycle and is making a noise. Inspect unit and work area. I tested the dryer and heard the motor running, but the drum would not turn. I checked inside the drum and found the belt broken, causing the issue. I used a repair kit 4392065 to replace the belt and found no issues with the rollers. I tested the unit again and found the unit working and operating as designed. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ14

Near Robinson, Texas 76706

Jonathan M

Job Details: 12/03/2025

Arrived on site for a refrigerator that won't make a lot of ice. Inspected unit and work area. I found the freezer at one degree fahrenheit and cooling optimally. The customer advised that it is not made enough ice to fill the bin since they bought it. I found the ice container a third of the way full of ice and what replaced the ice maker. I tested the unit and found the unit began to work and operate as designed with no leaks present during service. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Leander, Texas 78641

Miguel

Job Details: 12/03/2025

"Arrived on site for dishwasher not going through cycles. Says it will run for about 10 minutes then stop, then hours later kick back on. Found f4e3. Verified motor does not turn all the time. Replaced Motor assembly. Cleared codes. Ran automatic test cycle. All working normal. Call complete W11025157"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Round Rock, Texas 78665

Andrew R

Job Details: 12/03/2025

Arrived onsite for roaring noise again. I heard it in test mode this time and spoke with GC to find out it's the recirculation pump. I replaced the pump and motor AGAIN (W11416362) and tested unit. Customer confirmed it's now quiet and the unit has no leaks. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Canyon Lake, Texas 78133

Luis

Job Details: 12/03/2025

"Arrived on site for no cool. Found evaporator cover incased in ice,removed cover found heater was not connected to harness,found what appears to be dye on ice and evaporator,uploaded pics. Defrosted unit,checked continuity on thermal fuses and heater passed,connected heater to harness cleared,checked for dye on tubing found none,powered unit on let run for a bit checked coils no visible dye. Reassembled unit good air flow through unit. If customer calls back with no cool will need evaporator replaced again due to pics."

We serviced a

JENN-AIR REFRIGERATOR

Model JBSFS48NMX00

Near Canyon Lake, Texas 78133

Luis

Job Details: 12/03/2025

"Arrived on site for no cool. Found evaporator incased in ice,ran diagnostic heater not powering on got power going to heater diagnosed a defective fuse in heater. Customer will defrost unit set return visit for 12/4; schdld next appmnt for 12/4 THU !"

We serviced a

KITCHENAID REFRIGERATOR

Model KUID308HPS01

Near New Braunfels, Texas 78132

Luis

Job Details: 12/03/2025

"Arrived on site for no ice. Removed front cover found weak spot on grid cutter,ran diagnostic pump not sending power to valve,unit passed all other diagnostic test. Replaced grid cutter and recirculating pump ran diagnostic all test passed. W10919199,w11542867; used 1 W10919199 (Grid cutter) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near New Braunfels, Texas 78130

Luis

Job Details: 12/03/2025

Arrived on site for crisper drawer issues. Found drawer not flushed and not opening and closing correctly. Removed drawer adjusted side plate and realigned installed drawer tested drawer operation unit working as designed.

We serviced a

JENN-AIR VENTHOOD

Model JXW9048HP4

Near Austin, Texas 78735

Leonardo

Job Details: 12/03/2025

"Arrived on site to diagnose a vent hood not creating adequate suction. Placed a paper towel on the side of the hood to verify airflow and found weak suction. Removed the vent filters to inspect internal airflow components. Upon inspection, found the right side of the blower motor assembly not sitting flush against the cavity, creating an air gap that caused air to blow back into the kitchen instead of through the duct. Resecured the blower housing properly to eliminate the gap and ensure full, directed airflow. Reinstalled filters and tested the unit. Vent hood is now creating proper suction and operating as designed. Job complete."

We serviced a

JENN-AIR OVEN

Model JJW6024HL01

Near Austin, Texas 78735

Leonardo

Job Details: 12/03/2025

"Arrived on site to replace the boiler. During installation, I discovered the new boiler was missing the probe thermostat that is required for proper operation. Attempted to locate the part using the parts breakdown in the manufacturer documentation but was unable to find the probe thermostat listed. Contacted Shanna for assistance, and she also could not locate the part in the system. Submitted a request for part research to identify and order the correct probe thermostat. Took detailed photos of the area and the component needed for reference. Job on hold pending part research.; ordrng 1 Partresearch (Part research)"

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE25

Near New Braunfels, Texas 78130

Luis

Job Details: 12/03/2025

"Arrived on site for not cooling and leaking in fresh food. Found fresh food evaporator incased in ice attempted to lower housing insulation stuck on ice,ran diagnostic fans powered on diagnosed unit will need harness assembly that includes thermistor return appointment set for friday 12/5; schdld next appmnt for 12/5 FRI !"

We serviced a

WHIRLPOOL OVEN

Model Kode900hss21

Near Austin, Texas 78735

Leonardo

Job Details: 12/03/2025

"Arrived on site to diagnose a loud rubbing and rattling noise coming from the units blower assembly. Pulled the unit out from the cabinet to gain full access to the rear components and inspect the venting system. Checked the blower housing, blower wheel, and surrounding areas for any signs of rubbing, loose hardware, or debris but found no mechanical interference or abnormal wear. Contacted Techline for further guidance. With the unit pulled out and running, I was unable to duplicate the reported noise blower operated normally with no abnormal sounds present.Reinstalled the unit back into the cabinet, secured all mounting points, and performed another operational test by running the oven at 400?F. Only normal operational noise from the lower blower was present. No rattling or rubbing noises detected. Unit is functioning as designed at this time. Job complete. Case#21783433"

We serviced a

WHIRLPOOL OVEN

Model RBS305PVS02

Near Leander, Texas 78641

Brandon B

Job Details: 12/03/2025

Arrived on site for an oven RBS305PVS02 with a door not closing. Found the hinges were sprung so i replaced both hinges wp9760575 wp9760576. The door is closing as it should now.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPA00

Near Horseshoe Bay, Texas 78657

David Z

Job Details: 12/03/2025

"Arrived on site to install new transformer in ice machine KUIX535HPA00. I removed and replaced transformer with new WPW10485951, and proceeded to test unit. Found unit filled, and both pumps worked as designed. Halfway through draining reservoir, external drain pump cut out, and started making a quiet humming sound. Tried removing water or obstructions with shop vac, and could not get the ext pump back on. Noise is persistent and will not stop unless unit is unplugged. Advised customer that unit is now working properly, but external drain failed in the middle of a drain. Failure likely tied to any debris or scale that freed up or built up in the pump. Set return for 12/8 to replace pump, which should resolve all repairs on unit. ; ordrng 1 W11539855 (Ext Pump)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Leander, Texas 78641

Brandon B

Job Details: 12/03/2025

Arrived on site for a washer WTW4816FW3 making sounds. When testing the unit i found the sound was the drain hose hitting the back. I explained this to the customer and everything is working as designed. No leaks detected while on site.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL05

Near Leander, Texas 78641

Brandon B

Job Details: 12/03/2025

"Arrived on site for a refrigerator JFFCF72DKL05 making a beeping sound. The customer had cycled the power and the sound went away. I tried to go into diagnostics but the control is nonresponsive. Also found the light in the freezer is out. I'm ordering the W11422122 overlay, W11416469 module, W11674464 control and W11602886 led for the return visit. Office will need to reschedule. No leaks detected while on site ; ordrng 1 W11422122 (Overlay) and 1 W11416469 (Module) and 1 W11674464 (Control) and 1 W11602886 (Led)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Leander, Texas 78641

Miguel

Job Details: 12/03/2025

Arrived on site for dishwasher not working. Customer answered door but asked to be rescheduled. Reset for Mon am. Please make first appointment. Will mark parts to return on next visit; schdld next appmnt for 12/8 MON AM

We serviced a

WHIRLPOOL DISHWASHER

Model WDPS8024SZ0

Near Austin, Texas 78748

Leonardo

Job Details: 12/03/2025

"Arrived on site to diagnose a dishwasher with the door opening system stuck in the open position, preventing the door from closing properly. Pulled the unit out from the cabinet to gain access to the door latch assembly. Removed the latch mechanism and found it stuck in the extended (open) position. Retracted and reset the latch to its proper position to allow the door to engage and close correctly. Reassembled the door, secured the unit back in place, and performed multiple open-and-close tests. Door is now latching smoothly with no resistance. Ran a quick operational test to ensure the unit recognized the door as closed and initiated the cycle correctly.Unit is functioning properly at this time. Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near New Braunfels, Texas 78130

Luis

Job Details: 12/03/2025

"Arrived on site for water leaking. Found excessive water under deli assembly,disassembled fresh food compartment, defrosted and cleared drain checked water flow through drain good,replaced evaporator cover reassembled fresh food section changed defrost setting to basic. W11610999"

We serviced a

KITCHENAID OVEN

Model KEBC107KSS04

Near Austin, Texas 78738

Scott

Job Details: 12/03/2025

"Arrived on site for wall oven not heating . Found thermostat had blown during self cleaning. Elements tested normal. Replaced fuse ,ran preheat . All checking normal. Job complete"

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Austin, Texas 78746

Scott

Job Details: 12/03/2025

Arrived on site for lights out in fridge . Found LED completely out . Replaced moduals . Light are functioning properly. No water leaks detected at time of service. Job complete

We serviced a

JENN-AIR REFRIGERATOR

Model JBSS42E22L00

Near Austin, Texas 78746

Scott

Job Details: 12/03/2025

Condo 2AArrived on site for fridge not making ice . Tried to harvest test . Found arm stuck . Replaced ice maker and optics with updated kit . New ice maker harvested and filled normally . Nomwater leaks detected at time of service. Job complete

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Canyon Lake, Texas 78132

Tim M

Job Details: 12/03/2025

"Arrived on site to test unit MED6230HW2 for noise. Upon arrival customer stated unit makes loud banging noise whenever cycle starts. Verified symptom; scraping and wobbling noise present during operation. Gained access to internal components and found blower wheel nut stripped, allowing wheel to wobble and contact housing. Roller bearings and pulley wheel also seized. Broke out blower wheel and replaced motor (W11549461), rollers and pulley wheel using repair kit (4392067). Installed sound pads (W11113654) under motor mount and new blower wheel (WP697772). Reassembled and tested; all noises eliminated and unit is now running as designed, job complete."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Canyon Lake, Texas 78133

Tim M

Job Details: 12/03/2025

"Arrived on site to test unit WED4950HW0 for no power. Upon arrival customer stated unit worked the first month, but now cycles will not start. Tested voltage, unit is receiving the proper incoming power. Attempted to engage a cycle, no reaction from the PTS switch and when pressing the travel was short and spongy. Tested door switch, switch is properly reacting turning the lights on and off. Tested thermal fuse and found it reading within range. Determined PTS switch and timer must be replaced. Will be ordering additional parts to ensure completion on return visit. Ordering parts, no parts installed, rescheduled for 12/10.; ordrng 1 WPW10117655 (PTS switch) and 1 WPW10185982 (Timer) and 1 279827 (Motor) and 1 WP3406107 (Door switch) and 1 WP3392519 (Thermal fuse) and 1 WP3387134 (Cycling thermostat)"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS12

Near Austin, Texas 78725

Joe Z

Job Details: 12/03/2025

"Arrived on site for refrigerator ASI2575GRS12 with issue of not cooling or making ice. Upon arrival, inspected unit and is running but there is no airflow. Found shaft on evaporator motor has failed. I replaced motor WP2315549. Test unit and is now operating as designed. No water leaks present . Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Leander, Texas 78641

Brandon B

Job Details: 12/03/2025

Arrived on site for a dryer WED5050LW1 with a burning smell. I inspected the harness and belt. Also ran in timed dry and found the unit heating as designed. The customer said they've only used it about few times. I explained that the element is still getting broke in. Unitbis operating as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Austin, Texas 78723

Wesley

Job Details: 12/03/2025

"Arrived onsite and repaired unit with continuous drain symptom and f3e1, replaced control w11608056 under the special code provision after verifying the unit qualified. Advised customer on repair."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPA01

Near Austin, Texas 78751

Wesley

Job Details: 12/03/2025

Arrived onsite KUIX535HPA01 for unit cutting off due to external drain pump malfunction. Unable to replicate but diagnosed based on reported symptoms. Repaired by replacing the external drain pump W11539855. All checks good. Tested water connections and reinstalled. No leaks at time of service. Signed waiver for moving appliances and water.

We serviced a

WHIRLPOOL WASHER

Model WDP540HAMZ0

Near Pflugerville, Texas 78660

Andrew P

Job Details: 12/03/2025

"Dishwasher model WDP540HAMZ0. Customer stated dishwasher was not cleaning dishes properly and was not heating. Ran diagnostics and found F71 fault code, which indicated heater circuit failure. Ran component test and confirmed heater came on. Removed and replaced control board w11637581. Also found both filters completely plugged. Advised customer again that filters need to be cleaned on a regular basis and that the dishwasher is not a garbage disposalshe needs to scrape off plates before loading. Customer also needs to use rinse aid. Dishwasher is working as intended. No leaks detected at times of service."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Pflugerville, Texas 78660

Andrew P

Job Details: 12/03/2025

"Refrigerator KRMF706EBS05. Customer stated freezer would stop cooling intermittently, never completely shutting off, lights sometimes not coming on in refrigerator cabinet, and buzzing noise from refrigerator. Verified noise from icebox fan. Checked temperatures in freezer and refrigeratorboth good. Ordering icebox fan , deli UI. Will use main control and user interface on Return visit. scheduled for Friday. NO WATER LEAKS OBSERVED DURING SERVICE.; ordrng 1 W10833801 (Ice box fan) and 1 WPW10769076 (Pantry ui)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ19

Near Hutto, Texas 78634

Andrew P

Job Details: 12/03/2025

"Refrigerator WRS315SDHZ19: Removed and replaced ice bin wpw1055823 and dispenser assembly w11678839. Tested ice dispenser on cubed and crushed settings. Ice dispenser dispensed both styles of ice. Also tested water dispenser, which works as well. Refrigerator is working as intended. No leaks at times of service."

We serviced a

WHIRLPOOL WASHER

Model WFW6605MC1

Near Round Rock, Texas 78665

Andrew P

Job Details: 12/03/2025

"WFW6605MC1. Customers stated the washer made a banging noise during spin. Ran washer with a load of about 6 towels, which got completely saturated with water. Then ran a drain and spin; machine performed normally. During ramp up, there was bounce and movement in the tub, causing the bellows to make a slapping sound, which is normal until the tub balances and kicks into high speed. Showed customer how the machine works during the spin cycle. Explained the noise she hears is normal while ramping up and balancing the load; customer understands. Washer is working as intended. No leaks detected at times of service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3536SZ00

Near Kempner, Texas 76539

Robert

Job Details: 12/03/2025

"WRFF3536SZ00 Arrived on site for a refrigerator, not making ice and making nosies. On arrival, the client stated it made nosies, but I wasn't able to hear the nosies. I asked the client for the future to record the nosies. I found the icemaker has failed part wasn't sent with me. I ordered the icemaker ,icebox fan, and the water valves. Office, please reschedule the client for the soonest availability . Returning parts just in case needed. No water leaks visible from the main water supply. ; ordrng 1 W11727980 (Icemaker) and 1 W11732307 (Water valve) and 1 W11727953 (Ice box fan)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ11

Near Copperas Cove, Texas 76522

Robert

Job Details: 12/03/2025

"WRS325SDHZ11 Arrived on site for a refrigerator freezing in the RC . On arrival, I verified the issue a further inspection I found the damper has failed . The door on the damper was stuck on the open position . I replaced the damper then tested product is working as its designed with no water leaks visible from the main water supply."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Cedar Park, Texas 78613

Daniel A

Job Details: 12/03/2025

Arrived on site to inspect refrigerator model WRF767SDHZ04 with door open alarm displaying while doors are closed. Upon further inspection the customer advised that the problem with happen frequently. I checked all the door switches and found that the right RC door switch was showing signs of failure as it was not smoothly depressing and releasing. I replaced the door switche and tested. The unit is operating as designed. No water leaks observed during service. W11396033

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Marble Falls, Texas 78654

David Z

Job Details: 12/03/2025

Arrived on site to diagnose microwave oven combo MODEL NUMBER KOCE500ESS22 with F1E5 inverter error; ticket also noted F1E4. Checked console and confirmed only F1E5 stored. Installed new control W11325786 and inverter W11578579 to address both. Tested unit; error returned after ~8 seconds. No damage to waveguide covers or odors observed. Ordering magnetron per service manual. Office to schedule return when part arrives.; ordrng 1 W11578959 (Magnetron) and 1 W11578579 (Inverter) and 1 W11325786 (MW Control)

We serviced a

WHIRLPOOL RANGE

Model WFGS4530SZ0

Near Cedar Park, Texas 78613

Daniel A

Job Details: 12/03/2025

"Arrived on site to inspect range model WFGS4530SZ0 not heating properly. Upon further inspection, I tested the oven at 350 degrees and monitored preheat and cycling temperatures. I found the oven was preheating without issue in 10 minutes. I monitored the next three cycles and found the oven averaging temp was 352.1 degrees. The oven is operating as designed. I advised the customer on proper use of the oven and how to set the calibration if needed or desired. No gas leaks observed during service. I also advised the customer on not using certain types of thermometer due to inaccurate reading."

We serviced a

MAYTAG DRYER

Model MED4005SW0

Near Cedar Park, Texas 78613

Daniel A

Job Details: 12/03/2025

"Arrived on site to inspect dryer model MED4005SW0 not drying or taking multiple cycles to dry. Upon further inspection, used the air flow tested to do an airflow test. The test showed poor airflow. I removed the vent hose and a tested the dryer by itself and verified good airflow within the dryer itself. I verified that the dryers heating is operating properly. I informed the customer that there is an air restriction within the homes vent and will need to be professionally cleaned so that the dryer can expel air efficiently. No parts installed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Georgetown, Texas 78626

Lou

Job Details: 12/03/2025

"Arrived on site to inspect microwave WMH31017HS10 not working. Upon further inspection, the customer advised that when they use it, the microwave makes an electrical cracking noise. They advised that they checked the unit to make sure there was no metal inside while they were using it and found no metal. Using my microwave tester, I tested the unit, and it operated as designed. I retested and could hear a slight crackle noise. I removed the unit from the wall and gained access to the heating components and removed and replaced the magnetron, capacitor, and diode, and retested. The unit operated as designed with no abnormal noises. I reassembled the unit and placed it back in its space, and retested. The unit continues to operate as designed. Job completed. WPW10574736, W11495561, W11256462"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Austin, Texas 78758

Wesley

Job Details: 12/03/2025

Arrived onsite for damaged lid hinge. Unable to be used properly due to lid damage. Repalced lid W11259006 and tested. Unit is now correct.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near San Marcos, Texas 78666

Brandon

Job Details: 12/03/2025

"Arrived on site to look at model WTW4816FW3 for customer complaint of unit running drain pump constantly, found issue with the control board, I replaced control under S153EB, calibrated and tested, unit tested good."

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near San Marcos, Texas 78666

Brandon

Job Details: 12/03/2025

"Arrived on site to look at model MVW5430MW1 for customer complaint of unit not draining and lid locked. Found broken wire harness near drain pump. I replaced harness and added clip from old harness to secure drain wire harness, unit tested good. Part used w11643701"

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LM2

Near Driftwood, Texas 78619

Brandon

Job Details: 12/03/2025

Customer said the unit is working as designed now and only heard the beeping on Thanksgiving morning but has been working fine since. She is canceling the appointment today and will get video of issue if it happens again.

We serviced a

KITCHENAID OVEN

Model KOSE500ESS21

Near Liberty Hill, Texas 78642

Brandon B

Job Details: 12/03/2025

Arrived on site for an oven KOSE500ESS21 getting F2E1 error. Customer said it happens intermittently. I verified the error code in diagnostics. I replaced the console w11600651 and cycled the unit 3 times. Tested and unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near New Braunfels, Texas 78130

Brandon

Job Details: 12/02/2025

"Arrived on site to look at model WRX988SIBM03 for customer complaint of cooling issues. Found RC temperatures 35-40 degrees, found FC at 10 degrees. I found possible HV control issue not regulating 3 way valve properly. I replaced hv control and instructed customer to monitor unit. Part used w10843055"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Fischer, Texas 78623

Tim M

Job Details: 12/02/2025

"Arrived on site to test unit WTW4957PW0 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11608056) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near San Marcos, Texas 78666

Brandon

Job Details: 12/02/2025

"Arrived on site to look at model WRF767SDHZ04 for customer complaint of noise issue. Found damper control issue, i replaced damper control, unit tested good. Part used wpw10479155"

We serviced a

JENN-AIR OVEN

Model JOEDC730RL00

Near Austin, Texas 78748

Leonardo

Job Details: 12/02/2025

"Arrived on site to diagnose double wall ovens that were intermittently tripping the breaker. Upon inspection, found the appliance connected to a GFCI breaker. Began testing by setting both ovens to Bake at 350?F. The breaker tripped once the units reached approximately 220?F. Reset the breaker and performed a second test by setting both ovens to Bake at 500?F. This time, both ovens successfully preheated to 500?F without tripping the breaker.To ensure accuracy, contacted Techline for further guidance. Per Techline, this issue can occur when moisture is present inside the heating elements, which may cause nuisance tripping on a GFCI breaker. Techline advised allowing the ovens to run at high temperature for one hour to help evaporate any moisture trapped inside the elements. Followed Techlines recommendation and allowed both ovens to operate for the advised duration. No breaker trips occurred during this time. Also contacted Safety to document and report the situation. Unit is operating as designed at this time. Job complete. Case#21760268 Safety 21718282"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near New Braunfels, Texas 78132

Tim M

Job Details: 12/02/2025

"Arrived on site to test unit WRF535SWHZ03 for not cooling. Upon arrival customer stated unit suddenly stopped cooling and food thawed in the FC. Found unit unplugged. Applied power to the unit, no response from the compressor. Inspected compressor and found start device not secured properly causing connection to arc and short the device. Replaced start device (W10873801) and applied power, compressor engaged and was drawing a steady 1.3 amps. Frost pattern began to form and unit began to cool. Advised customer to allow 24-48 hours of cooling before use. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL WASHER

Model MVW5035MW1

Near Austin, Texas 78753

Matthew

Job Details: 12/02/2025

"Arrived onsite for washer MVW5035MW1 not washing. Inspected and found water in tub, not draining. Inspected further and found 120vac from control to pump, but pump only received 20vac, there is a breakdown in the harness. Replaced lower harness W11643701 and clip w11755726, per service pointer. Unit is now functioning properly. Advised customer to not overload. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Austin, Texas 78723

Matthew

Job Details: 12/02/2025

"Arrived onsite for dryer WED560LHW2, with broken door handle. Inspected and found broken door cover not allowing door to close properly. Ordering cover and screws. Office to reschedule ; ordrng 1 W11690848 (Handle cover) and 2 W10850046 (Screw handle)s"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Austin, Texas 78745

Leonardo

Job Details: 12/02/2025

Arrived on site to test for rattling noise from the units running to the unit apart remove the drum to get access to the blower wheel. Replace the blower wheel. Also found the blower accessory making rattling noise put sounding pads around that and the exhaust inside the dryer unit test unit and unit tests good job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Austin, Texas 78721

Matthew

Job Details: 12/02/2025

"Arrived onsite for washer WTW5000DW3 shaking violently. Inspected and found suspension completely shot. However also found unit not leveled due to the floor sagging, took pics. Replaced suspension w11130362. Unit is now functioning but notified customer of floor issues that may contribute to the washer going out of balance. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78702

Matthew

Job Details: 12/02/2025

Arrived onsite for dryer WED5620HW2 making noise. Inspected and found right panel bowed inward making contact with drum while turning. Straightened out panel and no more contact is made. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model JDPSS245LX1

Near Austin, Texas 78703

Matthew

Job Details: 12/02/2025

"Arrived onsite for dishwasher JDPSS245LX1 leaking from the corner of the door. Customer stated that it does not leak all the time, has happened about 3 times. Unit was currently running and had not leaked. Inspected and found a jar lid getting wedged between the base and the spray arm. Notified customer that if any object interferes with the arms spinning it can cause overspray and leak out of one of the corners. Customer will monitor. No active leaking at this time . Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4105SW0

Near Austin, Texas 78729

Andrew R

Job Details: 12/02/2025

"Arrived onsite for dryer making noise. Upon arrival I found the vent hose off the unit allowing excessive noise to occur. Dryer sounded normal and when attaching the vent hose i found the unit to dampen the noise. I explained to the customer due to this unit being on the 3rd floor there is going to be vibration noise aswell as the unit having thin sheet metal cabinets. Customer understands and stated it sounds better. Unit is operating as designed and I advised the customer due to the unit being new to run it to burn off the chemicals off the heating element as he stated there was a smell, which can also be because of the ventnhose being off. Call complete. No parts installed."

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ7

Near Round Rock, Texas 78664

Andrew R

Job Details: 12/02/2025

Arrived onsite for previously diagnosed parts. I replaced the dsi board and issue still occurs. I found the bake and broil ignitor pulling 6 vac now indicating a main control failure. I replaced the main control and unit now operates as designed. No leaks. Call complete. Installed W10860916 AND W11620582.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Round Rock, Texas 78664

Andrew R

Job Details: 12/02/2025

Arrived onsite for dishwasher leaking. I found the leak coming from the top left corner of the tub weld. In order to repair unit it will need a new tub. Ordering W11409866 tub. Office to RS for PSP item. ; ordrng 1 W11409866 (Tub)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Round Rock, Texas 78665

Andrew R

Job Details: 12/02/2025

Arrived onsite for unit constantly draining. I confirmed pump keeps running when plugged in and a F3E1 water pressure sensor failure is present. Under s code S153EB I replaced the W11607637 CONTROL and plugged unit in. No hookups available but unit no longer constantly drains. Call complete.

We serviced a

MAYTAG WASHER

Model MVW5430MW2

Near Georgetown, Texas 78628

Wesley

Job Details: 12/02/2025

"Arrived onsite MVW5430MW2 for unit with burning smell after last, began visual inspection and found capacitor screw mount stripped and capacitor dislodged, unit also hummed when motor was energized with bad capacitor sound and no motion. Determined cause of smell to be repeat capacitor burnout. Replaced capacitor W11395618!and notified safety of findings 21708814"

We serviced a

WHIRLPOOL OVEN

Model WOED3030LS01

Near Round Rock, Texas 78665

Andrew P

Job Details: 12/02/2025

Model WOED3030LS01. Customer stated oven shut off during use. Verified breaker had tripped; reset breaker. Ran both upper and lower ovens to broilno issues. Turned oven to bake; reached 400 (briefly) then tripped breaker after ~30 seconds. Removed ground wire for testing. Ordered bake element and broil element for both upper and lower ovens.; ordrng 2 W11617232 (Broil element)s and 2 W11545804 (Bake element)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ02

Near Hutto, Texas 78634

Andrew P

Job Details: 12/02/2025

"WRF555SDFZ02. Customers stated that the ice maker would not dispense ice and would just make a whirring noise. Verified issue with ice maker: found ice stuck, de-iced ice bin and removed it from refrigerator. Found ice clumped together inside, dumped it out. Reinstalled ice bin, tested dispenser with crushed and cubed ice, and it dispensed fine. Advised customer if they're not using ice on a daily basis to at least once every 2 days run and dispense ice into a cup to help break apart the ice cubes in the ice bin to keep it from sticking and clumping. Refrigerator is working as intended. No leaks at times of service."

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Belton, Texas 76513

Robert

Job Details: 12/02/2025

"WFES3530RS0 Arrived on site for a range not working. On arrival, I verified that the range is tripping the breaker. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I took amp draw only oven on it was 14.72, and with all burners on high and oven on, it was 39.88. I rewired the ground wire and preheated to five hundred degrees temperature reached without tripping breaker product . I checked polarity and voltage readings were correct product works as it's designed with no parts used . I recommend that the client contact the gfci breaker company for information on the correct gfci breaker. Also, I recommended to leave oven on for one hour . Calling Whirlpool Safety to notify my findings. Case#21768097"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Georgetown, Texas 78626

Brandon B

Job Details: 12/02/2025

Arrived on site to install ordered parts for a dryer WED5620HW2. I replaced the blower wheel and tested the dryer. Unit is not making the sound when running. Found the existing wheel was broken. Office to charge the balance on CC on file.

We serviced a

WHIRLPOOL WASHER

Model WFW6720RW0

Near Belton, Texas 76513

Robert

Job Details: 12/02/2025

"WFW6720RW0 Arrived on site for a washer with error code F7E1. On arrival, I verified the error code a failed stator. Further inspection I found the rotor, stator and control have failed I replaced all parts then calibrated ater that I tested product is working as its designed no water leaks visible from the main water supply."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Belton, Texas 76513

Robert

Job Details: 12/02/2025

"WDP540HAMZ4 Arrived on site for a dishwasher, not washing dishes. On arrival, I verified the issue of a failed motor pump. I replaced the motor and then tested the product is working as its designed with no water leaks visible from the main water supply."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near New Braunfels, Texas 78130

Tim M

Job Details: 12/02/2025

"Arrived on site to test unit WRF767SDHZ04 for lights not working and ice-maker leak. Customer stated FC light and top RC lights were out and ice was forming on the face of the ice-maker housing. Found thin, hung-up cubes on the housing and several LED modules dark. Confirmed correct compartment temperatures. Customer had just replaced the water filter; previous low pressure caused thin cubes that harvested poorly, stuck on the housing, melted, and dripped. With new filter installed, cubes now full size and harvesting cleanly. Replaced all failed LED modules (W11683243). Tested operation; every light now illuminates and ice production is normal with no leaks. Unit is running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL VENTHOOD

Model WVU37UC6FS1

Near Hutto, Texas 78634

Andrew P

Job Details: 12/02/2025

"Vent hood WVU37UC6FS1: Removed and replaced blower motor w11100651. reinstalled and tested blower operation. Wheel churns but hits screw inside vent hood; took picture of screw. Vent hood is bowed downward, pushing internal components against blowerthis is a major installation issue. Installer must return to reinstall: remove screw and tighten top of vent hood to prevent bowing and interference. Blower motor functions properly. Issue now with installation."