Local Reviews
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Steve C.
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to replace the blower fan and the control due to the error code F8e0. Replace both parts and tested the unit. Unit is still giving me the error code. The unit will need a new harness, two blower fans, two control boards, harness and control panel. Need two hours to complete the repair.; ordrng 1 CNOTE (2HRS) and 1 W11225364 (HARNESS MAIN) and 2 W11248652 (BLOWER)s and 1 W11261167 (CONTROL) and 1 W11261169 (CONTROL) and 1 W11297709 (PANEL SS)"
Kevin B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and inspected dishwasher and found connection to dispenser is not attach properly. Rinse aid is not being added to cycle, and dispenser door is not opening. Reconnected dispenser and ran a diagnostic cycle and found it is now operating properly. Confirm heating element is on at the end of the cycle, no water leaks from connections at time of service, job complete"
Kevin B.
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and inspected dryer and found drum is bouncing and rattling, disassembled dryer and added sound pads to correct noise and after reassembling dryer is now quiet. No lint found in dryer at time of service, job complete"
Paul R.
WASHER GE GTW680BSJ3WS Arrived onsite for the washer to install the previous diagnosed parts. I connected the module and installed the software update. I ran a speed wash cycle and tested the machine. The unit completed the cycle and worked as designed. Call complete.
Scott M.
WASHER WHIRLPOOL WTW4955HW0 "Arrived on site ,replaced water valve . Ran diagnostics all checked normal . Nonerror codes . No water leaks detected at time of service . Job complete ."
Leonardo C.
RANGE WHIRLPOOL WOD51EC0AS06
Luis M.
REFRIGERATOR KITCHENAID KFIS29BBMS00 Arrived on site for cooling issue. Replaced fresh food evaporator and a filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly.
Wesley P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite and found unit not pumping water for wash. Replaced pump and motor. Unit is now operating as designed. Advised customer on repair.
Thomas L.
OVEN WHIRLPOOL WOS51EC7HS01
Kevin B.
ICE MACHINE KITCHENAID KUIS18NNJW8 "arrived on site and inspected icemaker and found evaporator plate is cooling well, water fills properly but recirculating pump is not moving water over plate. Replaced pump and it is now operating properly. No water leaks from connections at time of service, job complete"
Arthur B.
REFRIGERATOR KITCHENAID KRFF507ESS01
Tyler B.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for no ice, ran dia and went to fill and found line froze, removed ice maker and fund blue fill tube wires broken, unit will need new door to complete No leaks on site ; ordrng 1 W10849516 (LEFT SS DOOR )"
Joel G.
REFRIGERATOR WHIRLPOOL WRF555SDHB00 "Arrived on site to diagnose FF door damaged. Verified damage to FF right door. Replaced right ff door and nameplate, verified operation. Verified no water leaks at time of svc call."
Jonathan S.
COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site to install previous diagnosed parts. Removed unit and installed panel and trim. Assembled unit and installed. Tested operation, all tested good."
Arthur B.
DRYER AMANA NED4655EW1 Arrived onsite for dealer complaint of dryer not heating properly. Removed back panel and element and found metal on shorted element. Removed and replaced element and cutoff. Reassembled and tested unit. Unit now heats and tumbles as intended.
Joel G.
REFRIGERATOR WHIRLPOOL WRF535SMHZ02 Arrived on site to diagnose fridge making loud high pitched noise. Verified noise is completely normal and is just sound of compressor running. All is completely normal and informed customer of normal operating sounds. Verified no water leaks at time of svc call.
Tyler B.
DRYER WHIRLPOOL GEW9250PW0 "Arrived on site for unit not heating and giving e1 error, removed control and found therm harness unplugged, connected and tested good,"
Joseph C.
DRYER WHIRLPOOL LER8620PW1 Arrived on site for “no heat” complaint. Inspected unit and found vent blocked and high limit thermostat blown. Removed and replaced thermostat. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Kevin B.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and found fresh food interior ceiling lights and freezer LED module are not on. Replaced LED control board and this has no effect, will need to bring back freezer LED module to correct the issue. No water leaks from connections at time of service; ordrng 1 W11126053 (module)"
Al R.
DRYER AMANA NED4655EW1 Arrived to inspect dryer timer not advancing. Confirmed the complaint and removed and replaced the timer. Customer also has outlet issues. L1-L2 =0L1-N =124L2-N= 120Customer will seek an electrician for the outlet repair.JOB COMPLETE.
Brandon C.
RANGE KITCHENAID KSEG950ESS "Arrived on site for customer complaint of error code and unit not working, found faulty blower motor, I replaced motor, unit tested good."
Tyler B.
MICROWAVE WHIRLPOOL WMH53521HZ2 "Arrived on site for loud fan, found blower wheel expanded, replaced motor and tested good."
Kevin B.
WASHER MAYTAG MVWB855DC3 "Arrived on site and inspected washer and found code for overload, set washer into a diagnostic cycle and it would not start test or calibration. Disconnected control board and after re-seating all connections washer will now start test and calibration cycles. Ran test 51 and 52 and all functions in manual and everything checks good. No water leaks from connections at time of service, Job complete"
Kevin B.
DRYER MAYTAG MEDB855DC4 "Arrived on site and inspected dryer and found cycle will not start, Disassemble dryer and found door switch is not attached. After reconnecting it will now start normally. Also found error code for restricted airflow and recommended to customer that vent to exterior be cleaned/cleared by a service to correct issue and prevent any further damage to dryer. Job complete"
Leonardo C.
RANGE WHIRLPOOL WFE540H0AH0 Arrived on site to test unit for bake not working. Test unit and found bake element melted. Will need new bake element
Tyler B.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site for no cooling found EVAP covered in ice, ran dia with no errors are failures, spoke withJk asked if cover had 4 screws but only had 2 unit will need new EVAP cover and also found rear sweating, ordering SS tech . Cleared ice, so Cust can use unit till next repair .No leaks on site ; ordrng 1 CNOTE (OFFICE RS) and 1 CNOTE (SS TECH) and 1 WPW10277799 (harns-wire) and 1 WPW10469927 (housing)"
Clif L.
REFRIGERATOR/TOP GE PYE22KSKSS "Arrived on site to replace refrigerator doors. Replaced both RC doors that ge sent to homeowner, and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."
Thomas L.
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for no operation. Found unit to have a failed wash motor. Replaced. Operations are now all normal and all water connections are dry.
Wesley P.
WASHER WHIRLPOOL WFW94HEXW
Clif L.
ICE MACHINE WHIRLPOOL KUID508ESS2 "Arrived on site to diagnose an ice machine that is not operating properly. Tested unit and found wiring for water level sensor mispositioned at connector, causing incomplete connection. Rewired water level sensor properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."
James C.
DISHWASHER MAYTAG MDB4949SHW0 Arrived on site and installed new control and console. Ran diagnostics to test and found all functions test good. Job complete
Al R.
DISHWASHER FRIGIDAIRE FFBD2408NB10C Arrived to install previously ordered parts. Removed and replaced the latch and strike. Unit now operates as designed.All water lines were dry at the time of service.JOB COMPLETE.
Paul R.
WASHER MAYTAG MHW5100DC0 "Arrived onsite for the washer with wet clothes at the end of a cycle. I checked stored error codes and found an F3E1, F9E1, & F8E3. I ran the diagnostics cycle and the unit completed the cycle but the drain pump ran longer than normal. I pulled the air trap hose off the rear of the tub and found it completely full of debris. I cleaned the hose and retested the unit. The unit worked as designed. There were no water leaks present at the time of service.
Steve C.
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for the unit has frost buildup. Found the frost buildup is only on the top section of the freezer. Remove all the ice and added clear silicone around the freezer liner. Tested the unit and the unit is working properly. All water connections are dry at the time of service.
Steve C.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived on site to replace the control due to the unit not going into defrost. Replace the control and test the unit. Unit works properly and all water connection were dry at the time of service.
Steve C.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for the unit will not dispense ice. Tested the unit and found the ice is all clumped together. Found the left door is warped and causing the ice to melt and leaked from the dispenser area. Will need to order the left door and will use the ice box fan on the next visit. All water connections are dry at the time of service.; ordrng 1 W10919616 (dor-fip LEFT)
Al R.
DRYER GE DCVH680EJ1MR Arrived to inspect dryer cutting off after 5 minutes of operation.Confirmed the complaint and attempted to start the unit again and dryer would not start again.Unit will need a control and motor and AUTHORIZATION or the parts.Office to reschedule after authorization and parts ordering.NEEDS MORE WORK.; ordrng 1 CNOTE (NEEDS AUTHORIZATION ) and 1 WE17X23463 (KIT MOTOR AND PULLEY WIT) and 1 WE4M488 (MAIN POWER BOARD ASSEMBLY ELECT)
Luis M.
REFRIGERATOR FRIGIDAIRE FPRU19F8RFC Arrived on site for loud noise. Pulled unit out from enclosure found failed condenser fan motor need to return with fan motor to complete repair ; ordrng 1 297279500 (CONDENSER FAN) and 1 CNOTE (NEED FRIGIDAIRE UV DRIER ) and 1 CNOTE (2 HR CALL)
Clif L.
REFRIGERATOR KENMORE 253.7062341 Arrived on site to diagnose a refrigerator that is leaking into the fresh food section. Tested all parts and components. Found no failures to refrigerator at this time and no problems with drain system. No repairs are needed at this time and all is working properly. No leaks were found at time of service
Al R.
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived to install previously ordered parts. Installed the friction sleeves.Reassembled the unit and unit tested as designed.Customer satisfied.JOB COMPLETE.
James C.
VENTHOOD UNKNOWN WVU37UC0FS0 Arrived on site and tested operation. I found the blower turning slowly and making a scrapping noise. Removed blower and found that the wheel was set too close to motor. Loosened compression nut and adjusted blower wheel. Tested operation and found unit working properly. Job complete
Thomas L.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for no ice condition. Found fresh food section at 34° freezer section at 2°. Found stored fault code in icemaker during diagnostics testing. Will order a new icemaker.; ordrng 1 WPW10764668 (ice maker)
Clif L.
OVEN WHIRLPOOL RBS305PRS00 Arrived on site to diagnose an oven with a broiler element that is not working. Tested unit and found broiler element shorted out. Replaced broiler element and tested unit. Found all is functioning properly at this time.
Luis M.
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site for no cool. Removed compressor cover no traces of dye,removed evaporator cover no frost and no traces of dye. Checked pressures,low side @-20 high side @85. Called tech support checked amp reading .5 amps per tech support leak in cabinet
Jonathan S.
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived on site for refrigerator not cooling. Performed diagnostics and tested voltage to compressor, found within range and compressor running. Found no frost pattern on evaporator. Found seal system failure. Will to check pressure in seal system. Will return with filter drier er, evaporator and compressor. Please allow 2 to 3 hours for repair.; ordrng 1 SEENOTE (2 HOUR JOB SCH APT) and 1 TJAF120 (ACCESS VALVE) and 1 W11209866 (COMPRESSOR) and 1 WPW10143759 (FILTER DRIER) and 1 WPW10313899 (EVAPORATOR )"
Joel G.
COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on site to diagnose cooktop having abnormal flames. Found that the burner caps weren’t positioned properly and center burner head wasn’t aligned properly. Adjusted and verified normal operation. Sound from flames are completely normal. Verified no gas leaks at time of svc call.
Al R.
REFRIGERATOR GE CYE22UELCDS Arrived to inspect UI touchscreen not responding.Confirmed the complaint andCalled GE spoke with JOSH Display is Not talking to main control board. More than likely a pinched connections.Will need the touchscreen control board and front face with knob.
Andy B.
WASHER MAYTAG MVWX655DW1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Arthur B.
WASHER WHIRLPOOL WFW92HEFC0 "Arrived onsite for customer complaint of front load washer not letting cold water into unit and getting F3E1 error. Tested unit and found cold water solenoid not opening WPW10247306 (Valve) Removed and replaced water valve assembly. Reassembled and tested unit. Unit now fills,washes,drain and spins as intended. All water connections were dry at time of service."
Joel G.
DISHWASHER KITCHENAID KDTE104ESS2 "Arrived on site to diagnose dishwasher not washing. Ran diags and found wash motor growling and not recirculating water. Verified faulty wash motor. Replaced, ran diags and verified operations. Verified no water leaks at time of svc call.
Kevin B.
REFRIGERATOR WHIRLPOOL WRS311SDHB00 "Arrived on site and inspected refrigerator and found icemaker fill tube is frozen , thawed it out with steamer and cycled icemaker and it is working properly. If situation happens again tech line will need to be called, there is no service pointer to address this issue. No water leaks from connections at time of service, job complete"
Wesley P.
WASHER WHIRLPOOL MHW5500FW0 "Arrived on site and found unit operating properly and quietly. Advised customer will not need any repairs
James C.
RANGE WHIRLPOOL KGRS303BSS Arrived on site and tested operation. I found the oven light stays on. Tested bake cycle and found unit will begin to heat and then shut off. Inspected control and ignition board and found both to have failed. Unit will require control and ignition board to repair.
Luis M.
REFRIGERATOR MAYTAG MFI2665XEW6 "Arrived on site for water leaking. Diagnosed frozen drain due to clogged drain duct. Installed updated drain tube kit, defrosted drain checked water flow through drain good draining correctly.
Scott M.
REFRIGERATOR KITCHENAID KBFN402ESS02 Arrived on site for fresh food doors popping open when shutting the doors . Found mullion springs not keeping tension . Ordering mullion . . No water leaks detected at time of service . ; ordrng 1 W10732110 (rail-mulln)
Joseph C.
DRYER MAYTAG MEDB765FC0 Arrived on site for “unit smoking and smelling of smoke” complaint. Inspected unit and found massive amounts of lint from lint trap to exhaust of unit. Cleared lint from unit and instructed customer to have home venting cleared before next operation. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Lou S.
OVEN WHIRLPOOL WOS92EC0AS00 "arrived on site to inspect oven not heating. Upon further inspection, I checked ohms to the TOD and found it open. I verified ohms to the elements and fan motors. Removed and replaced the TOD and tested the unit and it began to heat. I tested until the unit reached 180 degrees. Unit is operating as designed, job completed."
Al R.
DRYER MAYTAG MEDB835DW4 Arrived to inspect dryer door not closing properly.Confirmed the complaint and installed a door catch.Unit now operates as designed.No lint observed at the time of service.JOB COMPLETE
Andy B.
REFRIGERATOR WHIRLPOOL WRF57R18DM00 "Arrived on site for refrigerator tripping breaker. Tested and inspected unit and could not get to reproduce issue. Called tech line and spoke with Bruce Made aware of issues checked amp draw, found within range. Was asked if refrigerator was on GFCI breaker and made aware that it is. Was instructed that is the issue. Informed tech line that unit is 3 years old and never had this issue before. Was again instructed that is the issue and that a standard breaker will need to be put in place if allowed. Instructed customer. No water leaks present at time of service.
Scott M.
REFRIGERATOR FRIGIDAIRE GLHS68EGPB0 "Arrived on site for controls dead . Previous company had replaced water paddle and after repair unit will not stop trying to dispense ice . One of the boards has shorted out . Ordering both power boards and ribbon cable . Need autho . Harvested IM unit filled . Nonwater leaks detected at time of service .; ordrng 1 241680002 (harness-ribbon cab) and 1 241708102 (pc board,power) and 1 241708306 and 1 AUTHO"
Tyler B.
OVEN JENN-AIR JJW2427DB00 Arrived on site for console replacement . Replaced and tested good all functions working
Lou S.
MICROWAVE WHIRLPOOL WMH75021HZ0 "arrived on site to inspect microwave door latch issue. Upon further inspection, I found the bottom door switch cam in the closed position. Once I removed the interlock, I found the cam jammed and would not reposition to show open door. Also found that the switch was open as well. I removed and replaced the switches/interlocks and tested. The unit operated as designed, job completed."
James C.
DRYER LG DLEX3470W Arrived on site and found unit runs but no heat. Tested components and found a failed heater assembly. Vacuumed lint from unit and installed new heater assembly. Tested operation and found unit working properly. Job complete
Jonathan S.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not dispensing correctly. Inspected unit and work area. Performed diagnostics mode, no error codes. Monitored test cycle and found wash motor not activating. Removed failed sump and installed new. Ran automatic cycle and monitoredChecked rinse aid dispenser and found unit working area. Found customer was filling for each use. Monitored test cycle. All tested good, no water leaks present."
Joel G.
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site to diagnose dishwasher’s upper rack falling. Found faulty stoppers. Replaced and tightened rails where stopped slide onto. Informed customer of dishwasher setting to allow best washing performance and drying. Verified operation and verified no water leaks at time of svc call.
Steve C.
DRYER AMANA NED4655EW1 Arrived on site for the unit will not heat. Tested the unit and found the unit will turn on but no heat. Found the heater is grounded and also the cut off fuse has no continuity. Replace the cut off fuse and heater element and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Joseph C.
WASHER MAYTAG MVWX655DW1 Arrived on site for “washer stops in mid cycle” complaint. Inspected unit and found motor not working, just humming. Removed and replaced capacitor. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Tyler B.
DISHWASHER MAYTAG MDB4949SHZ0 "Arrived on site for unit not starting. Found 120v but. Not powering on, replaced control and tested good, no leaks on site"
Al R.
OVEN WHIRLPOOL WFG515S0EB1 Arrived to inspect gas cooktop range not working. F1E1 was displayed on the control.Removed and replaced the control. Reassembled the unit and unit tested as designed.JOB COMPLETE
James C.
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and found oven rack bowed in center. Installed new rack. Job complete
Andy B.
WASHER GE GFW450SSM1WW Arrived on site for washer making loud noise. Tested and inspected unit and found motor and belt dislocated and rubbing against plastic. Reseated motor and belt. Tested unit and all operations are normal. No water leaks present at time of service.
Arthur B.
COOKTOP AMANA AER6303MFS1 Arrived onsite for customer complaint of rear element not coming on range. Found element and switches shorted. Removed and replaced switches and elements. Reassembled and tested. Both work as intended. No other issues found.
Scott M.
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site , replaced drain hose and wash plate . Unit is still not hooked up to water supply . Manually tested unit all checked normal . No water leaks detected at time of service . Job complete ."
Leonardo C.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not getting water in. Test unit and found fill valve connection was a off. Secured fill valve connection test unit and unit getting water job complete.
Wesley P.
WASHER UNKNOWN HLC1700AXW Arrived onnsite and found haier washer dryer combo with door locked and throwing fc error when cycles attempted. Ge service matters stating control not sensing motor and motor needed if tub has not cracked and leaked. Unit will need motor. ; ordrng 1 WH18X27723 (MOTOR PCB )
Luis M.
FREEZER WHIRLPOOL F20BBA Arrived on site for recall issue. Installed recall kit to defrost heater followed all instructions in kit powered unit on unit working as designed. Repair covered under rework
Wesley P.
DRYER WHIRLPOOL WED560LHW0 Arrived on site for dryer noise and found left rear roller to tick slightly because drum appears to have slight sharp imperfection. Leveled unit and corrected noise by adjusting drum. Some noise still present but within range.
Scott M.
REFRIGERATOR KITCHENAID KRSC500ESS01 "Arrived on site for frost build up and freezer light out . Found upper freezer gasket not sealing properly and light not working . Switch tested good . Replaced light ,unit is functioning properly . Ordering freezer gasket . . No water leaks detected .; ordrng 1 WPW10355585 (gasket-fip)"
Lou S.
MICROWAVE WHIRLPOOL WMH73521CS5 "arrived on site to inspect microwave start button not working. Upon further inspection, the customer advised that when they went to press start on the microwave, it would not come on and she noticed that the light would not come on when opening the door. I tested the switches and when I opened the door, the light did not come on. I removed and replaced the switches and tested the unit several times and the unit operated as designed. I advised the customer to not pull down on the door when opening and to not slam the door as it will damage the switches. Job completed."
Thomas L.
REFRIGERATOR KITCHENAID KSRS25QAAL01 Arrived on site for unit leaking water. Tested icemaker and water dispenser. All was dry. House floor was dry as well when I arrived. However the defrost drain pan was not completely installed in its location. Suspect that may have been the issue.
Lou S.
MICROWAVE WHIRLPOOL WOC54EC0HS01 "arrived on site to install previously diagnosed and ordered part. Due to the console freezing up, I removed and replaced the console and tested. Unit operated as designed. Job completed."
Clif L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that is not draining. Found broken glass obstructing drain pump from running. Removed all debris from pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Al R.
WASHER AMANA NTW4516FW3 Arrived to inspect washer not draining. Tested unit and found a defective latch and drain pump. Removed and replaced the both latch and drain pump.Reassembled the unit and unit tested as designed.Calibrated unit.JOB COMPLETE
Paul R.
DISHWASHER JENN-AIR JDB9800CWP2 Arrived onsite for the dishwasher with water remaining in the tub at the end of the cycle. I found the drain pump not running because there was a piece of glass in it (see pic). I removed the sliver of glass that was jamming the impeller and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete. Use Authorization
Al R.
WASHER GE GFW450SPM1DG Removed and replaced the below THD ordered for the repair.Job complete
Kevin B.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site and found no ice production, set refrigerator into diagnostic cycle and started test 57 and icemaker motor would not move. Disassembled upper section of refrigerator and replaced ice maker and ran test 57 again and icemaker turned properly. Ran test 45 and confirmed Icemaker filled with water. Recommended that customer discard first batch of ice. No water leaks from connections at time of service
Andy B.
DISHWASHER IKEA IDT870SAGX0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Clif L.
DRYER MAYTAG MEDB835DW4 Arrived on site to replace user interface for dryer. Replaced part and tested unit. Found all is functioning properly at this time.
James C.
WASHER MAYTAG MVWB765FW3 Arrived on site and installed new gear case. Tested operation and found unit working properly and all water connections dry at time of service. Job complete
Al R.
REFRIGERATOR WHIRLPOOL WRS586FLDM00 Arrived to inspect refrigerator not dispensing. Confirmed the complaint and removed and replaced the housing.Reassembled and unit tested as designed.
Kevin B.
RANGE WHIRLPOOL WFE540H0ES2 "Arrived on site and inspected range and found terminal block has failed, main harness will also be needed. Will also bring back control board to ensure repair on the next visit. Customer will need to get a new four prong power cord as well.; ordrng 1 W11134549 (MAIN HARNESS ) and 1 WPW10586737 (cntrl-elec)"
Clif L.
DRYER WHIRLPOOL WED49STBW Arrived on site to diagnose a dryer that is damaging clothing. Tested unit and found sensor bar is not fully mounted causing them to catch clothes. Remounted bars properly and tested unit. Found all is functioning properly at this time.
Tyler B.
REFRIGERATOR WHIRLPOOL WRT541SZDDM00 "Arrived on site for unit with loud fan, removed cover and found drain clogged with debris, causing ice to build up to fan. Cleared drain and ice and tested good, no,leaks on site"
Jonathan S.
WASHER WHIRLPOOL WET4027HW0 Arrived on site for washer sometimes not filling and making noises when on. Inspected unit and work area. Found water dripping from inlet valve. Performed diagnostics mode and checked fault codes. Found fault code F8-E1 long fill and F8-E3. Found faulty inlet valve. Will need to replace valve. If problem continues will need to check water pressure to unit. ; ordrng 1 W11222849 (INLET VALVE ASSEMBLY )
Tyler B.
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for unit making noise, found unit making belt screech type of noise, but unit is Direct drive, and uses no belts ordering stator and rotor; ordrng 1 CNOTE (OFFICE RS ) and 1 W11314361 (ROTOR ) and 1 W11314659 (STATOR)"
Leonardo C.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for no power. Test unit and found black wires not connected at junction box. Secured black wires test unit and unit test good job complete no leaks present at this time.
Wesley P.
MICROWAVE WHIRLPOOL WMH53520CS5 Arrived on site and found no display and replaced control. Unit is now operating as designed.
Andy B.
WASHER GE GFW450SSM1WW Arrived on site for for washer still making loud noise. Tested and inspected unit and found issues with shocks and suspension springs. Ordering parts and will return Left unit unplugged and instructed customer not to use unit unit after repairs are made. No water leaks present at time of service.; ordrng 4 WH01X20826 (SHOCK)s and 2 WH05X10012 (SPRING )s
Joseph C.
MICROWAVE AMANA AMV2307PFS0 "Arrived on site for “noisey, sparky and burnt smelly operation” complaint. Inspected unit and found burned diode, capacitor and faulty magnetron. Removed and replaced magnetron, capacitor and diode. Tested unit. Unit is performing as designed."
Joseph C.
REFRIGERATOR KITCHENAID KRFF302ESS01 "Arrived on site for “freezer door will not close all of the way, on the left side”complaint. Inspected unit and found condensation collected on mullion and running down to freezer door gasket. This can cause all manner of hardships in the freezer compartment(icing up and causing difficulty in freezer door operation). Freed ice from door and set humidity control to on position. Lubricated freezer door slides. No leaks detected, at time of service.
Lou S.
DRYER AMANA NED4655EW1 "arrived on site to inspect dryer not drying. Upon further inspection, I opened the door and turned the unit on while holding the door switch closed and found the element working and heating. Using a dryer vent test kit, I tested the airflow in the unit and it failed three tests. I removed the vent hose in the back of the unit and the unit passed. I never heard any noises from the unit. I advised the customer of my findings and recommended they have the vents checked. No lint observed during service, job completed."
Tyler B.
OVEN WHIRLPOOL GBD307PDS5 "Arrived on site for part replacement after diag, replaced door glass, and 4 hinges .
Luis M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for damaged door. Left damaged fresh food door. Removed damaged door installed new fresh food door installed nameplate checked door seal good.
Brandon C.
REFRIGERATOR WHIRLPOOL KRFC604FSS00 "Arrived on site to replace fill tube for ice maker, after replacing unit tested good."
Luis M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for cooling issue. Found defective fresh food thermistor,prev company installed thermistor in incorrect location. Installed new harness assembly secured thermistor to correct location on suction line using foil tape and a zip tie. Found ui unresponsive during some diagnostics test found main control not powering unit back on. Installed new ui and main control powered unit on unit powered on and started cooling."
Lou S.
DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer not turning off. Upon further inspection, I turned the unit dial to timed dry and immediately, I could hear the timer making a loud noise. I turned the unit on with the door open and holding the door switch closed and found the element glowing in the back of the drum and after a few minutes, the timer had not advanced. When I pulled the console to inspect the timer, I found the timer extremely hot to the touch. I removed and replaced the timer and tested on fluff air no heat for approximately five minutes and the timer advanced and then the unit stopped when the timer reached off position. No lint observed during service, job completed."
Robert J.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived to replace control found we will also need harness . Test with and without new control to see if needed. ; ordrng 1 W11170612 (HARNESS )
Lou S.
OVEN WHIRLPOOL WFC310S0ES3 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the main control, rear door latch assembly, and oven light. Tested the unit and it operated as designed. Job completed."
Joel G.
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site to install parts ordered by previous tech. Ran diags and all checked out fine. Sensors passed and temp reached at least 4.5 degs when compressor and condenser fan came on, hot gas came on and went above 12 degs. Ran a normal cycle and found that ice didn’t form all the way so when hot gas came on, most of it just melted. Evap plate is smooth and customer has just ran a cleaner brought when they noticed issues with it. Main board isn’t communicating with sensor and pump to give it enough time to form ice. Customer took the ice machine out herself and will put back also; ordrng 1 W10908287 (pump) and 1 W11034363 (cntrl-elec) and 1 W11126268 (harns-pump)"
Andy B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for refrigerator with no light. Tested and inspected unit and found issues with switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service
Steve C.
DRYER WHIRLPOOL WED5000DW2 Arrived on site for the unit is not working. Customer advised on time cycle the timer will not advance and will have to manually turn the knob to turn it off. Tested the unit and found the timer is defective. Replace the timer and tested the unit. Unit works properly and advise customer to clean the air vents every six months.
Brandon C.
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site for customer complaint of unit not working, found faulty door lock in diagnostic mode. Ordering lock.ordrng 1 WPW10443885 (door lock)"
Joseph C.
WASHER MAYTAG MHW3505FW1 "Arrived on site for “water leaking below” complaint. Inspected unit and found bellow with gaps missing from lower lip. Removed and replaced bellow. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
James C.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and tested operation. I found that the door was hitting on left side of tub and not allowing door to close. Leveled unit and tested. Unit tests good. Job complete
Kevin B.
DRYER WHIRLPOOL NED4655EW "arrived on site and found power at terminal block is incorrect L1 to ground is 120V, L2 to ground is 120V but L1 to L2 is 0 not 240. An electrician will be needed to correct power. Spoke with home owner at 512-969-8275, and recommended an electrician be contacted. No lint build up at time of service job complete"
Steve C.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site to replace the slides on the freezer rails due to the door not closing in the freezer. Replace the slides and added adhesive on the freezer liner. Tested the unit and the unit is working properly. All water connections were dry at the time of service.
James C.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and found freezer door not shutting. I found the door gasket not making proper contact along the bottom near left side. Removed door and found a ice cream container lid had fallen down between door and lower bin causing air leak. Removed all ice and defrosted small ice build up from evaporator and tested. Unit tests good. Job complete
Brandon C.
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site for customer complaint of rust on door, ordering door. ; ordrng 1 W11243152 (DOOR)"
Scott M.
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site replaced upper trim on door . No gas leaks detected at time of service . Job complete.
Arthur B.
DISHWASHER WHIRLPOOL WDT730PAHW0 Arrived onsite for dishwasher door falling when open. Found door friction pads warn. Removed and replaced friction pads. Reassembled. Door now stays open and does not fall as intended. No other issues found. All water connections were dry at time of service.
Robert J.
WASHER WHIRLPOOL WFW75HEFW0 Arrived on job for complaints of leaks. Found small hole in bellow. Replaced bellow and test.
Brandon C.
ICE MACHINE JENN-AIR JIM159XYCX0 "Arrived on site for customer complaint of mold, instructed customer to clean on a regular basis, unit tested good."
Arthur B.
RANGE WHIRLPOOL WFG540H0ES1 "Arrived onsite for customer complaint of gas range oven not heating properly. When arrived, customer had range preheated to 350F. Verified temperature to +/- 10F. Advised unit is within tolerance. Customer was using metal thermometer. No other issues found. No gas leaks detected at time of service."
Tyler B.
WASHER MAYTAG MVWB835DC4 "Arrived on site for unit not turning on, found console was not responding, replaced console and tested good with no leaks on site"
Paul R.
DISHWASHER KITCHENAID KUDS35FXSSA Arrived onsite for the dishwasher with the control panel not responding. I found no voltage to the machine. The unit is on a wall switch and it is on. Ms stated they turned the circuit breaker off and on and it was not tripped. I advised the customer to call an electrician. Call complete.
Joel G.
MICROWAVE WHIRLPOOL WMH31017HB0 "Arrived on site for the microwave not coming on. Found a shorted control board. Replaced and microwave still didn’t turn on. Found no voltage at the control board. 20 amp fuse is closed. Found interlock switches shorted, replaced, same issue. No VAC between Bn-wh at the brd. Ordering filter brd, mag therm and cavity therm.. ; ordrng 1 W10269232 (thermostat) and 1 W10422269 (filter) and 1 W10832024 (thrmst-fix)"
Jonathan S.
DRYER WHIRLPOOL WED9550WL1 "Arrived on site for dryer not heating. Per diagnostics and cycled dryer, found no heat. Gained access to element and fuses. Found major lint buildup and found heating element opened. Tested all other fuses. . Customer approved estimate. Removed lint buildup and failed element. Installed new element and tested unit. All tested good. Spoke with customer on air flow.
Clif L.
REFRIGERATOR GE DFE28JSKBSS Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found indoor control board on top of the left side or received or not powering fill line water heater causing line to freeze over. Also noted air leak and ice build up around ice box door seal. Icebox door and control board will both need to be replaced to complete repairs. Icebox door does not show available and will need to be researched. Will bring both water valves with me on return visit in case needed.; ordrng 1 CNOTES (RESEARCH NEEDED FOR ICE BOX DOOR) and 1 WR55X29507 (IN DOOR CONTROL) and 1 WR78X25914 (ICE BOX DOOR)
Leonardo C.
OVEN WHIRLPOOL KSDG950ESS1 Arrived on site to replace fan. Replaced fan checked all connections and test unit and unit heating to 350 job complete. Also found white wire coming off to fan to be loose. Secured white wire and unit working correctly.
Andy B.
MICROWAVE JENN-AIR JMC2127WS00 Arrived on site to install previously diagnosed part. Upon arrival found door defective. Called CS and was instructed to order 2 doors. .; ordrng 2 W10737653 (DOOR )s
Arthur B.
WASHER SAMSUNG WA422PRHDWR/AA01 "Arrived onsite for customer complaint of top load washer getting “DC” error before spin cycle. Upon inspection, found tub bouncing irratically. Found suspension warn. P&L are follows; DC97-16350C (Damper)x4
Thomas L.
COOKTOP KITCHENAID KGCU462VSS02 Arrived on site for cooktop who’s burners would not stop sparking. The Mrs. customer and I used the cooktop boiling water etc. and could not get the unit to do anything wrong. All operations are normal.
Luis M.
REFRIGERATOR WHIRLPOOL GX5FHDVY010 "Arrived on site for water leaking. Diagnosed frozen drain will need updated drain kit. Installed updated drain kit,cleared ice from drain checked water flow,water draining correctly.
Steve C.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site to replace the evaporator cover due to excess of frost buildup in the refrigerator cover evaporator. Replace the evaporator cover and advise customer to wait 24 hours for the unit to start cooling and freezing. All water connections were dry at the time of service. Job complete.
Joel G.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site to install part ordered by previous tech. Verified operation and verified no water leaks at time of svc call. No water hooked up to unit.
Wesley P.
OVEN WHIRLPOOL WOD97EC0HZ00 Arrived on site and found unit operating with timer issue. Replaced unit UI control touch panel. All checks good. Unit is now operating as designed.
Lou S.
DISHWASHER GE GDF630PSMOSS "arrived on site to install previously diagnosed and ordered part. I removed and replaced the door latch and tested and the unit still does not start. When pressing the start button it only beeps. I tried to cancel the cycle by pressing and holding the start button and it only beeps. I am ordering the UI panel and main control. Due to not being able to find a parts diagram or tech sheet, office will need to schedule return service. No water leaks observed during service.; ordrng 1 WD21X24804 (MACHINE CONTROL) and 1 WD21X24823 (CONFIGURED UI CONTROL) and 1 WD34X24466 (PANEL CONTROL ASM SS)"
Al R.
WASHER WHIRLPOOL WTW8500DC4 Arrived to inspect washer noise during spin cycle.Diagnostic tested the unit and discovered the drain hose has a syphoning boot on it. I removed the boot and now unit works as designed.
Luis M.
REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site for faulty controls. Installed new main control and ui control powered u it on ran diagnostics all test passed unit powered on. Checked freezer door seal good,gasket sealing correctly around cabinet."
Wesley P.
DRYER WHIRLPOOL WED75HEFW1 Arrived onnsite and repaired no heat dryer by checking breaker and finding faulty breaker not connecting for proper voltage. Temporarily corrected and advised that an electrician will be needed in future
Luis M.
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for noise issue. Ran diagnostics tested freezer and fresh food fan good no odd noise. Ran test 5 for compressor ramp up and ramp down no odd noise. Ran test 4. All of test 4 passed no odd noise.
Lou S.
DISHWASHER SAMSUNG DW80H9930US "arrived on site to inspect dishwasher error code. Found the unit unplugged, so I plugged it back in and turned the unit on and allowed it to operate for approximately 30 minutes and found no error codes ad no leaks. The customer advised that the unit was showing error code LE (leaking). I attempted to remove the unit from its place and found that the space was too tight and there is a piece of wood used to mount the unit to the counter top that will need to be removed before I can proceed. I advised the customer of this and asked that they have it removed and call us back so I can come and service the unit. No water leaks observed during service, job completed."
Andy B.
RANGE KITCHENAID KSGG700ESS0 Arrived on site for range control panel malfunction. Tested and inspected unit and found issues with control panel. Ordering and will need authorization. Office to schedule. No gas leaks present at time of service.; ordrng 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10547096 (PANEL CONTROL ) and 1 W10814133 (BEZEL-KNOB )
Scott M.
WASHER WHIRLPOOL MHW8200FW0 Arrived on site for wet clothes at end of cycle . Ran diagnostics no error codes . Checked wl switch all checked normal . Went over soap and loads with customer and she is loading accordingly and proper soap. Didn’t detected any unbalanced load during diagnostics . Replaced ACU according to service pointer . Ran diagnostics and unit tested normal . No water leaks detected at time of service . Job complete .
Paul R.
DISHWASHER KITCHENAID KDTE234GPS0 Arrived onsite for the dishwasher leaking from underneath. I found the tub leaking at the rear on a seam. Need to replace the tub to complete service. Ordering c-notes & WPW10681506 TUB-DISHWR.; ordrng 1 C-NOTES (OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 WPW10681506 (TUB-DISHWR)
James C.
WASHER WHIRLPOOL WTW7340XW2 "Arrived on site and tested operation. I found the bearings have failed and the suspension is fatigued as well. Unit will need new bearing kit installed and new suspension to repair. Repair will require 2 hours to complete; ordrng 1 CNOTE (AUTHO) and 1 CNOTE (2 HOURS) and 1 W10247710 (washer,suspension)"
Paul R.
WASHER WHIRLPOOL MVWB850YG0 Arrived onsite for the washer that’s noisy in the spin cycle. I tested the washer in manual spin and found the bearing making the noise. A bearing kit will need to be installed to complete repairs. I installed a bearing kit and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Brandon C.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for customer complaint of unit not making ice, I found faulty ice maker, I replaced ice maker, unit tested good."
Wesley P.
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site and found unit large bottom spinner had popped off and melted. Unit was cleaned and still being run. Ordering correct spinner to repair, and returning with element just in case. ; ordrng 1 W10860176 (arm-spray)"
Scott M.
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site for leaking washer . Checked all connections and hoses , all dry . Ran diagnostic got 7-1 ,2-1,0-5 errors . Ran wash cycle and all checked normal , no leaks detected . Fill tub manually 3/4 of the way, and drained . All hoses and connections were dry . Could not duplicate leaks or flooding at time of service . Job complete."
Thomas L.
WASHER WHIRLPOOL WTW5000DW1 Arrived-on site for-unit that was not starting for customer. Found the start button was not always engaging start up. Replaced and calibrated control. Operations are now normal. All water connections are dry.
Andy B.
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site for range bottom drawer hard to open. Tested and inspected unit and found drawer glide improperly installed. Removed and reinstalled properly. Tested unit and all operations are normal.
Tyler B.
DRYER MAYTAG MEDC465HW0 "Arrived on site for unit not spinning , found fuse blown, replaced and tested good, advised customer to get vent cleaned."
James C.
DRYER MAYTAG MEDX655DW1 Arrived on site and tested operation. Customer stated the unit would run for 10-15 minutes then cut off and take up to 2 hours before they could restart the cycle. Ran unit to test operation and found that after 20 minutes with a load and on no heat the motor began making a loud grinding noise then stopped. Unit will need new motor to repair. I will also order the blower due to it being seized to motor shaft; ordrng 1 279827 (motor) and 1 WP694089 (wheel)
Leonardo C.
MICROWAVE WHIRLPOOL WMH31017FS Arrived on site to test unit for light not turning off. Test unit and found bad board. Replaced board test unit and unit test good light turning on and off.
Scott M.
DISHWASHER KITCHENAID KDTE104DWH0 Arrived on site for poor washing . Found weak wash motor . Ran diagnostics no error codes . Replaced sump and motor ran diagnostics all checked normal . Nonwater leaks detected at time of service . Job complete .
Robert J.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job for complaints of no ice found deli drawer and control wet and corrosion will need to replace drawer and control. Left control unplugged. Office to schedule when door is in.; ordrng 1 W10815674 (dor-fip ss) and 1 WPW10677119 (cntrl-elec)
Leonardo C.
RANGE KITCHENAID KFGG500ESS2 Arrived on site to replace valve. Replaced valve and found unit working but ignitor not igniting all the time. Replaced dis board test unit and unit test good unit heating to 350. Test light switch and found gray wire was not connected to light switch. Secured connection and test unit and unit test good.
Joel G.
OVEN MAYTAG MER8700DS1 "Arrived on site for oven not reaching temp. Found an open bake element, replaced and verified temps. Verified operation."
Luis M.
REFRIGERATOR KITCHENAID KRFF302EBS00 Arrived on site for shelf issues. Found crisper shelf missing support bracket ordering new support bracket. ; ordrng 1 WP12227303WD (BRACE)
Arthur B.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Arrived onsite for customer complaint of water puddling on top shelf of RC section on top mount refrigerator. Upon inspection, it was found small amount of moisture. Advised customer was excess from defrosting drain channel from prior tech. No other issues found. All water connections were dry at time of service."
Arthur B.
REFRIGERATOR GE GSE26HSECHSS Arrived onsite for customer complaint of SxS refrigerator not making ice nor dispensing ice. Removed bucket and found auger broken inside bucket. Also found icemaker make ice as intended. Ordering ice bucket. R/S for Friday 4/26. All water connections were dry at time of service.; ordrng 1 WR17X12138 (bucket & auger asm)
Joel G.
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer not heating. Found open hi limit thermostat. Replaced and verified proper cycling temps. Informed customer to get venting system cleaned before using dryer and informed them of regular venting cleaning and fire hazards.
Leonardo C.
TRASH COMPACTOR JENN-AIR TC707S3 Arrived on site to test unit for unit not working. Test unit and found power switch spring had come of track not allowing the power switch to make contact. Secured spring test unit and unit test good.
Brandon C.
WASHER MAYTAG MAH7500AWW "Arrived on site for customer complaint of unit not filling with water properly, found faulty water valve, I replaced valve, unit tested good.
Robert J.
DISHWASHER MAYTAG MDB8959SAB0 Arrived on job for complaints of buttons not working. Found the console will need to be replaced. . After replacement test operation. No leaks detected at time of service
Al R.
WASHER MAYTAG MVWB835DC4 Arrived to inspect washer not draining. Confirmed the complaint and removed and replaced the drain pump and control.Reassembled and tested the unit and unit tested as designed.JOB COMPLETE
Lou S.
REFRIGERATOR AMANA AFF2534FEW "Arrived on site to inspect refrigerator making humming noise. Upon further inspection, I placed the unit in diagnostics and tested the fans and all sounded good except for the damper. When testing the damper, when it opened it make a loud rattling noise and the customer identified the noise.. I am ordering the damper and. Scheduled return service No water leaks observed during service.; ordrng 1 WPW10196393 (damper control assy)"
Brandon C.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for customer complaint of unit leaking, found defrost drain line was clogged, as well as signs of door being open while unit was running. I instructed customer to defrost unit. Tested good."
Scott M.
DRYER AMANA NED4655EW1 "Arrived on site for not drying , taking multi cycles to dry and lint building up on clothes .Unit is heating up properly ran air flow test and found massive air flow restriction . Recommended to had customer contact apt office to get vents cleaned out . No lint build up at time at service . Job complete ."
Lou S.
DRYER MAYTAG MEDB855DC4 "arrived on site to inspect dryer door not closing. Upon further inspection, I found that the door catch was broken. I removed and replaced the catch and tested the door and it closes/latches as designed. No lint observed during service, job completed."
Luis M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for fresh food evaporator incased in ice. Customer defrosted unit replaced defective defrost thermistor,secured thermistor to correct location on suction line using foil tape and a zip tie. Secured cover with 4 screws powered unit on checked air flow good
Andy B.
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for dishwasher not drying properly. Checked for error codes and found none. Tested and inspected unit and found all operations are normal. Spoke with customer on use and care and practice for best performance. No water leaks present at time of service.
Arthur B.
FREEZER GE GFE28HSHGSS Arrived onsite to install FC icemaker from prior tech’s diagnosis. Removed an replaced icemaker. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Clif L.
DRYER WHIRLPOOL WED8620HW0 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found Motor vibrating abnormally. Install damper pad on motor mounting assembly and tested unit. Found all is functioning properly at this time.
Kevin B.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and replaced fresh food thermistor harness diagnosed on previous visit, refrigerator has started cooling requested that customer monitor refrigerator for correct operation. No water leaks from connections at time of service, job complete"
James C.
WASHER WHIRLPOOL WTW7040DW0 Arrived on site and tested operation. I found hot water valve stuck open allowing water to slowly run into unit when not in use. I found both supply valves to be leaking and instructed customer of issue. Installed new valve from housing and tested for leaks. Unit tests good. Job complete. Water valves at wall are turned off due to them leaking.
James C.
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site and tested operation. I found a loud humm from high voltage system and no operation from magnetron. Uninstalled unit and tested components and found that mag has failed. Installed new mag cap and diode and tested operation. Unit working properly. Job complete
Steve C.
WASHER WHIRLPOOL WTW4816FW1 "Arrived on site for the unit is not working properly. Tested the unit in diagnostics and received error codes F8e3 overflow,and F7e5 shifter.
Clif L.
DRYER MAYTAG MGDB835DW4 arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found rollers for unit worn out. Replaced for rollers and idler pulley as they come as a set. Tested unit and found all is functioning properly at this time
Thomas L.
REFRIGERATOR GE ZFSB23DXCSS Removed and replaced failed compressor inverter. Compressor now started and can hear for refrigerant flowing. Customer will need to allow ample time for unit to reach normal operating temperatures
Thomas L.
RANGE KITCHENAID KGCU462VSS02 arrived on site for two burners not igniting. It turns out that the real complaint is the unit was shipped without 2 drip pans part number W10250473. Instructed customer missing parts must go through homebuilder. Our office will contact home builders office to inform them of situation.Fred.
Paul R.
MICROWAVE KITCHENAID KBHS109BSS00 "Arrived onsite for the microwave that was giving an F2E1 error message. I found the panel displaying the F2E1 error. I found none of the buttons responding on the panel, it would just beep when a button was pressed. I did a power reset to the microwave, erased the error codes, and tested the unit. The unit is working as designed. Call complete."
Andy B.
WASHER MAYTAG MVWX655DW1 "Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and now only agitator works and agitator alone spins in spin cycle. Needs cam assembly, control and suspension rods. Authorization needed. Office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10721967 (CAM ASSEMBLY ) and 1 W10902814 (WASH PLATE ) and 1 W10913953 (ACTUATOR ) and 1 W11116592 (CONTROL )"
Robert J.
RANGE KITCHENAID KSGG700ESS1 Arrived on job for complaints of left front burner not working. Found the spark model not working on one outlet. Replaced model and test.
Kevin B.
COOKTOP WHIRLPOOL G7CE3034XS00 "Arrived on site and found right front switch has failed, replaced switch and connector end. Element is now operating properly. Job complete."
Jonathan S.
DISHWASHER KITCHENAID KDTE204DSS0 "Arrived on site for dishwasher not powering on. Performed diagnostics and tested voltage to junction box. Tested voltage to control and found within range. Disconnected UI and tested control. Found failed control. Removed failed control and installed. Found same results. Unplugged UI and no response from control. Tested loads on door switch, drain pump, wash motor and OWI. All within range. Removed UI and installed new for testing, same results. Will need to replace control and plug each component up individual to found failure. Requesting to return with 2 controls Incase one fails. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (SCH APT) and 2 W10866116 (CONTROL)s"
Al R.
DISHWASHER JENN-AIR JDB9800CWX2 Arrived to inspect dishwasher not working.Confirmed the complaint and removed and replaced the panel control.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service
Kevin B.
ICE MACHINE WHIRLPOOL KUIX305ESS1 " Arrived on site for no ice production found water level sensor harness isn’t making a good connection. Replaced recirculating pump, After correcting it is operating properly, no further repair is needed, no water leaks detected at time of service, job complete."
Paul R.
WASHER WHIRLPOOL MHW5500FC1 Arrived onsite for the washer leaking again. I found the hot water fill hose leaking at the fill valve. I tried flipping the hose washer but it still leaks thru the hose nipple (see pic). The hose is defective and needs to be replaced. I explained to the customer that the machine is not leaking and advised the customer to call the installer to get the hose changed. Call complete.
Andy B.
REFRIGERATOR WHIRLPOOL WRS325SDHBO1 "Arrived on site for refrigerator slow ice production and only making crushed ice. Tested and inspected unit and found ice not being able to produce due to being jammed with ice cube, and ice only dispensing crushed ice due to failed ice container. Cleared jammed ice and removed failed ice container and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."
Luis M.
FREEZER KITCHENAID KBSD602ESS00 Arrived on site for rust and ice build up in freezer. Opened freezer door found ice forming and rust on roof of freezer. Diagnosed air leaking between plastic outside liner and where metal liner meet inside freezer. Pushed on plastic liner rust water leaking from inside liner. Called tech support per tech support air leak in liner and not repairable. Customer to contact customer service filE
Thomas L.
MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site for light flickering during operation. Found that the secondary switch was beginning to fail. Removed and replaced interlocks. All operations are normal.
Tyler B.
WASHER WHIRLPOOL WTW8200YW0 "Arrived on site for unit giving f-51 error, ran unit and found excessive noise from bearing in unit, also found motor position sensor has failed, also found unit filling slowly and would need valves.
Steve C.
BUILT IN COFFEE JENN-AIR JBC7624BS00 Arrived on site for the unit is not making coffee. Tested the unit and the unit will display adjust fine coffee And nothing will come out. Called Whirlpool Andy And advice to replace the infusion and heater. Will also order the grinder due to the display error. Office will need to reschedule the customer due to xpart.; ordrng 1 W10661793 (heater) and 1 W10661796 (grinder) and 1 W10661810 (infusion)
Kevin B.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and replaced evaporator fan/harness recommended for fresh food evaporator frosting over. Refrigerator will take 18 to 24 hours to cool down properly. No water leaks from connections at time of service, job complete."
Brandon C.
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for customer com paint chip on cabinet, ordering cabinet. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 W10677266 (cabinet)"
Leonardo C.
OVEN KITCHENAID KOSE500ESS02 Arrived on site to test unit for unit not heating to temp. Test unit and found unit temp off set unit to 350 and unit only getting to 308. Replaced sensor test unit by heating to 350 and unit getting to 354 job complete. Showed customer how to do a calibration if needed.
Al R.
DRYER MAYTAG MEDB765FW0 "Arrived to inspect dryer F4E1 error code.Customer stated they recently had a power outage in the area, that’s when the dryer gave the errors code.I checked all components of the unit and unit tested as designed.CODE CLEARED JOB COMPLETE"
Jonathan S.
WASHER WHIRLPOOL WTW4855HW0 "Arrived on site for washer making noises when in spin cycle. Customer stated that is sounded like coins in washer,. Performed diagnostics mode and ran manual spin mode, no abnormal sounds. Disassembled unit to gain access to tub. Found objects under wash basket (see SD-QuickPic). Assembled unit and tested. All tested good, no water leaks present."