Local Reviews
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Clif L.
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven that is giving error codes. Found user interface communication error and fan speed error saved in control. User interface will need to be replaced to complete repairs. ; ordrng 1 W11296171 (UI)
Clif L.
REFRIGERATOR WHIRLPOOL ED5FHEXVS01 Arrived on site to diagnose a refrigerator that has frost building around ice dispenser. Found dispenser door not fully closing causing air leak and ice formation. Reset dispenser door to proper position and tightened tension spring. Tested unit and found all is functioning properly at this time.
Paul R.
REFRIGERATOR KITCHENAID WFW6620HC0 "(DZ) Arrived on site for washer that was showing excessive vibration and movement. Removed lid and back panel to check on suspension. Suspension is tight. Found 2 screws for pedestal mount that were loose and unsecured, causing movement on the back side. Tightened securing screws and releveled washer. Found washer movement reduced to normal. All is working properly at this time. No water leaks detected at time of service. Call completed."
Tyler B.
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for unit intermittently making ice. Removed ice maker and found heater wires burnt. Originally tech was going to order door, but found out after line can be replaced in this model. contacted customer to correct information. Will need to return"
Luis M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for water leaking. Removed top cover,found water line from icemaker fill to valve not fully inserted to valve. Installed tube correctly to valve"
Jonathan S.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Arrived on site for refrigerator making loud noises when dispensing ice. Tested ice dispenser and found noise normal but not dispensing crushed ice. Remove ice from bin and inspected, found bucket broken. Removed ice bin and installed new. Tested ice operation. All tested good, no water leaks present."
Wesley P.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site and found compressor not operating. Found voltage to compressor but no function. Unit is completely warm. All fans are running. Ordering sealed system repair to complete. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10780378 (compressor) and 1 WPW10143759 (dryer)
Joseph C.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for “lights out in freezer and fresh foods” complaint. Inspected unit and found lights out or flickering on ice maker and freezer. Removed and replaced lights on ice maker and freezer. Unit checks good. No leaks detected, at time of service."
Scott M.
DRYER AMANA NED4655EW1 "Arrived on site for dryer making a lot of noise . Found felt was sitting on top of dryer . Found some rubbed spots on drum , bulk head looked in good shape . Ordering drum . Please call to set return visit . No lint build up at time of service .; ordrng 1 W10899578"
Leonardo C.
DISHWASHER KITCHENAID KDTE334GPS0
Scott M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for dead dishwasher . UI is not powering up. Checked power at junction box . Power is going into control .replaced board . Unit is now powering up . Ran diagnostics , all checked normal . No water leaks detected at time of service . Job complete ."
James C.
OVEN JENN-AIR JJW3830DP02 Arrived on site and tested operation. I found unit has F1E1 error and will not function. Unit will need both appliance managers replaced to repair; ordrng 1 W10821712 (cntrl-elec)
Wesley P.
WASHER WHIRLPOOL WTW7500GC0 Arrived on site and found unit condition unchanged.called techline and was advised that unit latch is defective after a number of tests. Ordering latch to repair. ; ordrng 1 W10810403 (lid lock assy)
Wesley P.
OVEN KITCHENAID KSGG700ESS0 Arrived on site and found unit blower fan error. Advised customer on repair. All checks good. unit is now operating as designed.
Al R.
RANGE WHIRLPOOL WFE540H0ES2 "Arrived to inspect range with no power.Removed the lower rear panel and discovered the block terminal, harness and range cord we’re damaged at the black wire.Unit will need a harness, block terminal, control and cord for repair.Customer will purchase her own range cord.; ordrng 1 W11134549 (HARNESS )"
Brandon C.
WASHER MAYTAG MVWC565FW1
Jonathan S.
DISHWASHER JENN-AIR JDB9800CWP2 "Arrived on site for dishwasher tripping circuit breaker. Inspected unit and work area. Found rust buildup on element and tub (see SD-QuickPic). Performed diagnostics mode and found fault code 6-2 electrical valve failure. Monitored test cycle, measured amp draw to element and found at 6.8 amps. Found test cycle completed. Called tech support and spoke with Andrew. Found unit on GFCI circuit breaker. Durning services ran 2 test cycles and circuit breaker did not trip. Spoke with customer on circuit breaker. Recommend to run dishwasher magic through unit to remove rust buildup. All tested good, no water leaks present. (SR#7725618256)."
Al R.
OVEN WHIRLPOOL WOS72EC7HS Arrived to inspect wall oven display issues I photographed the M/S and made sure the unit was in fact working as designed with no errors.Job complete
Clif L.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site to replace compressor for refrigerator. Tested unit and found evaporator completely encased in ice due to defrost failure. Tested defrost system and found heater and thermal fuse is good. This indicates control board failure. Control board will need to be replaced complete repairs. Compressor and other ordered parts are not needed for this repair.; ordrng 1 W11179226 (CONTROL BOX)
Lou S.
WASHER WHIRLPOOL WFW96HEAC0 "arrived on site to inspect washer error codes. Upon further inspection, the customer advised that another repair company was out approximately two weeks ago and replaced the valve due to the F8E1 error code. I placed the unit in diagnostics showing error codes F8E1 & F8E2. Cleared the codes and continued with testing. The unit operated as designed. Customer er advised that the unit will run just fine on Normal cycle but doesn’t dispense water on whites or towels selection. I removed the hose connections and f mud debris in the hot water side of the valve. Also found that the customer is washing on hot water in whites and towels selections. I removed and replaced the valve and retested. Unit operated as designed. I tested the unit on Whites cycles and the unit dispensed hot water. I demonstrated to the customer and advised of my findings/repairs. No water leaks observed during service, job completed."
Wesley P.
DRYER WHIRLPOOL WED6620HC0 Arrived on site and replaced control. All checks good. Unit is now operating as designed
Wesley P.
WASHER WHIRLPOOL MVWX655DW1 Error f7e6 with new motor and cap. Unit spinning for one sec during manual test then stopping. Sending lower harness d2c per tanner request. All else checks good. ; ordrng 1 D2C (PER SUPERVISOR TANNER) and 1 W11095106 (harns-wire)
Brandon C.
WASHER WHIRLPOOL WTW7040DW1 "Arrived on site for customer complaint of unit making noise, found F0e5 error code in diagnostic mode, ran diagnostic tests, and calibrated unit, no noise at time of service, instructed customer to clean unit with washing machine cleaner."
Thomas L.
REFRIGERATOR KITCHENAID KSSO48QTX00 Arrived on site for unit that would not dispense ice. Tested unit and could hear the auger motor running but the ice bin was not turning. Remove motor cover to find a solid block of ice in casing the auger motor. Did not remove block of ice for fear of breaking wires in the door. Customer needs to shut the unit off to melt the ice in the Motor compartment. She will contact me to let me know when she could do that so that we can reschedule this work.; ordrng 1 W10822635 (motor) and 1 WP2318082 (shaft)
Luis M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for cooling issue. Found fresh food not cooling correctly,found diffuser not fully opening replaced diffuser assembly,checked air flow good."
Kevin B.
WASHER WHIRLPOOL WFW8540FW "Arrived on site and found washer is unplugged, after reconnecting to power drain pump is running constantly set washer into a diagnostic cycle and found saved codes F3E1, f8e3, found one bathmat inside of washer heavy with water. After clearing bathmat and resetting washer and clearing pressure hose washer will now complete a diagnostic cycle. If issue continues, pressure hose, water level switch, air trap, and control will be needed. No water leaks from connections at time of service, job complete"
Al R.
WASHER MAYTAG MVWX655DW1 Arrived to inspect washer tripping the breaker.Discovered the entire residence except 4 outlets and GFCI outlets.Customer called builder and was directed to an electrician that will fix the issue.
Thomas L.
REFRIGERATOR KITCHENAID KFXS25RYMS5 Upon arrival found fridge leaking bottom of freezer. Inspected found freezer is full of ice pulled unit out put new drain line in drain pan. cleaned all the ice out of bottom of freezer 1 year warranty all water line are dry
Leonardo C.
DOWNDRAFT WHIRLPOOL UXD8630DYS2
Thomas L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Upon arrival unit light switch is broken. Pulled old one out put new one in ran unit 1 yer warranty all lines are dry
Wesley P.
WASHER WHIRLPOOL WFW5090JW0 Arrived on site and was unable to enter diagnostics. It the unit will not spin except a quarter turn at the beginning of a cycle. I’m ordering the control to repair. Latch seems to be engaging properly. ; ordrng 1 W11334605 (LATCH)
Brandon C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for customer complaint of top shelf freezing items, I found faulty control and wire harness, I replaced both parts, unit tested good."
Andy B.
OVEN WHIRLPOOL JJW2830IL00 "Arrived on site for oven temperature not correct. Tested and inspected unit and performed temperature test. Did find loose door seal, made adjustments to correct. Found unit is is heating as designed. Instructed customer on use and care and practice for best performance. No other repairs are needed at this time."
Andy B.
COOKTOP WHIRLPOOL JGCP548HL Arrived on site for cooktop with rear burner flaring up. Tested and inspected unit and found failed burner head and LP orifice. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Brandon C.
DISHWASHER KITCHENAID KUDP01FLSS1 "Arrived on site for customer complaint of door falling down, found right side link broken, I replaced link, unit tested good.
Al R.
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived to inspect dishwasher not draining.Confirmed the complaint and removed and replaced the pump as hose.Discovered the unit still wasn’t draining, so I ran an extension in the hose from the garbage disposal and a huge mass of built up grease was clogging the drain hose.Cleared the massive obstruction and unit now drains and operates as designed.All water lines were dry at the end of service.Job complete."
Lou S.
RANGE KITCHENAID KGCC506RBL05 "arrived on site to install previously diagnosed and ordered parts. Due to the harness and spark module shorting out, I removed and replaced the harness and module and tested. The unit operated as designed. I advised the customer that the valve was not needed and that the unit is operating correctly. No gas leaks detected during service, job completed."
Thomas L.
REFRIGERATOR JENN-AIR JFX2897DRM02 Upon arrival ice maker not working ran test mode. Ice not advancing replaced ice maker ran unit all tested good. 1 year warranty all line are dry
Paul R.
DISHWASHER MAYTAG MDB8989SHZ0 "(DZ) Arrived on site to diagnose dishwasher with a gasket issue. Checked cabinet seal to find that it had been torn by the screws on install when mounting to cabinet. Ordered new cabinet seal. ; ordrng 1 CNOTE 1 W10864081 (SEAL)"
Kevin B.
WASHER WHIRLPOOL WFW9600TA01 arrived on site and found saved error codes F21 long drain, F28 serial communication error. Replaced motor control board and washer will now complete a cycle normally when connected to a non GFCI outlet. No water leaks from connections at time of service. No water leaks from connections at time of service, job complete"
Kevin B.
REFRIGERATOR KITCHENAID KRFC704FPS01 "arrived on site and found temperatures are 75 degrees in fresh food, 48 degrees in freezer, Inspected compressor and found it is hissing. Took one video and sent to LM. A new compressor will be needed to correct the issue, no water leaks from connections at time of service; ordrng 1 SEALEDSYSTEM and 1 SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 W11025999 (compressor)"
James C.
TRASH COMPACTOR WHIRLPOOL GX900QPHB0 Arrived on site and tested operation. I found the unit would just start when turned on but will not stop when ram reaches top. I found start button stuck but it released when removing harness to test switch. U it now cycles properly. Job complete
Paul R.
ICE MACHINE KITCHENAID KSF26C4XYY03 "(DZ) Arrived on site for refrigerator not cooling, with UI not responding. Tested UI buttons and found a short If pressure is applied. With a light touch was able to enable cooling.Replaced UI and tested. All is working at this time, properly cooling. Call complete."
Jonathan S.
OVEN WHIRLPOOL WOS51EC0HS01 (JM) Arrived on site for oven rack that was stuck. Inspected unit and found that rack was forced beyond the rack stopper and was stuck. Removed rack and cleaned up grease used by owner to try and pry the rack loose. Tested unit and everything tested good.
Al R.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived to install previously ordered parts.Removed and replaced the evaporator motor, evaporator cover, UI and main control.Plugged the unit in and all components work as designed.Customer told to wait for approximately 48 hours for optimal cooling."
Lou S.
OVEN WHIRLPOOL WFE540H0ES0 "arrived on site to inspect oven not heating. Upon further inspection, I placed my thermal lead in the middle of the center rack and tested temps. The took a long time to begin heating and never reached preheat temp of 350 degrees. I advised the customer of my findings and am ordering the sensor and CNOTE-LSO PER CUSTOMER REQUEST and will return with the main control. ordrng 1 CNOTE (LSO PER CUSTOMER) and 1 W10833885 (sensor)"
Tyler B.
WASHER MAYTAG MVWB835DC4 "Arrived on site for unit not filling with water and damaged to clothes. Found water valves not fully opening, Aldo found washplate stripped. Replaced valves and wash plate and tested good"
Tyler B.
REFRIGERATOR JENN-AIR JFC2290REM00 "Arrived on site for gasket and rail replacement. Replaced gasket and rails and tested good
Leonardo C.
OVEN WHIRLPOOL WOS92EC0AS03 Arrived on site to test unit for no power. Found bad fuse. Replace fuse
Luis M.
REFRIGERATOR KITCHENAID KBFS20ECMS00 "Arrived on site for failed compressor. Installed new compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. Unit is completely disassembled due to unit being inside an R/V. Customer will need to have unit reinstalled to correct location and reassembled."
Joseph C.
RANGE KITCHENAID KSGG700ESS1 "Arrived on site for “not reaching preheat temps” complaint. Inspected unit and found lower rear bracket bent and gas valve sitting out of burner bar. Adjusted bracket and reset burner bar. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Kevin B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and found no saved error codes, ran a diagnostic cycle and found all functions are operating properly. Heating element is on at the end of the cycle. Explained drying expectations on glass, ceramics, metals, versus plastics. Dishwasher is operating as intended, no water leaks from connections at time of service, job complete."
Lou S.
DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to inspect dishwasher not filling wit( water. Upon further inspection, I placed the unit in diagnostics showing no error codes. The unit dispensed water into the tub, but the motor never came on as I could hear the diverter. I removed and replaced the sump/motor assembly and retested and the unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Jonathan S.
REFRIGERATOR KITCHENAID KRFF305ESS00 "Arrived on site for refrigerator not making ice. Performed diagnostics mode and measured temperature in FC and found in range. Cycled ice maker and found responding. Due to past call removed ice maker and installed new. Tested ice maker operation. All tested good, no water leaks present."
Tyler B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for drip tray drop off, dropped off at door with cust"
Leonardo C.
DISHWASHER KITCHENAID KDFE104DSS3 Arrived on site to test unit for unit not washing. Test unit and found water pressure really low not allowing unit to fill customer will need to contact Plummer
Tyler B.
OVEN KITCHENAID KEBS107SSS04 Arrived on site for unit low heating. Found lower bake element bad. No ohms . Replaced element and tested goodElement
Joseph C.
WASHER AMANA NTW4516FW3 "Arrived on site for “washer will not pass sensing” complaint. Inspected unit and found capacitor not plugged all of the way in. Reinserted harness into capacitor. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
James C.
OVEN KITCHENAID KEBC107KSSO "Arrived on site and inspected unit for shorts due to customer seeing sparks while in self clean. I found connection to T.O.D. has broken and grounded to chassis. I also found that the broil element has failed and grounded out. Unit will need new broil element, T.O.D and connectors to repair.Installed new element and fuse and repaired harness. Tested operation and found unit working properly. Job complete"
Al R.
DRYER WHIRLPOOL LEQ8000JQ4
Brandon C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for customer complaint of unit not draining, found faulty drain pump, I replaced drain pump, unit tested good."
Andy B.
MICROWAVE GE CEB1599SJ1SS Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Jonathan S.
WASHER WHIRLPOOL WTW5000DW2 Arrived on site washer not spinning water out of clothes. Performed diagnostics mode and checked fault codes. Found fault code F7-E5 shifter fault. Performed test 3A on tech sheet and found gear case leaking oil. Will need to replace gear case with cam. ; ordrng 1 W11035751 (GEAR CASE)
Jonathan S.
REFRIGERATOR WHIRLPOOL GI0FSAXVY012 "Arrived on site for refrigerator making intermittent noises. Performed diagnostics mode and tested individual components. Found all operating as normal. Found sound coming from cabinet vibration. Will need to add sounds pads and and sealer to cabinet. Added sound bad to cooling lines and condenser. Leveled unit and tested operation. All tested good, no water leaks detected.
Luis M.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Replaced damaged door and handle,checked door seal good"
Clif L.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is not drying properly. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on necessity of rinse agent for proper drying as well as best cycles and options to use for best results. No leaks were found at time of service.
Scott M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for no cool. Compressor is running but no frost at all . Found big dent on top of compressor and feels like it’s sucking in air . Nonwater leaks detected . Ordering 3HRS ,compressor ,evap if needed , uv drier , service port . Please call to set return .; ordrng 1 SERVICEPORT and 1 UVDRIER and 1 W10507884 (compressor) and 1 WEIGH3HRS and 1 WP2188822 (evaporator)"
Jonathan S.
ICE MACHINE KITCHENAID KUIX505ESS1 (JM) Arrived on site for ice machine creating too much ice. Inspected unit nd ran through diagnostics mode. Found bin thermistor shorted. Checked thermistor resistance and found it had failed. Replaced thermistor and tested unit again. Everything tested good. No water leaks present.
Thomas L.
REFRIGERATOR KITCHENAID KRFC704FPS00 Removed and replaced user interface per manufacturers recommendation to achieve high speed fan from ice box. All water connections were dry.
Tyler B.
WASHER WHIRLPOOL WTW8500DC0 Arrived on site for unit not locking . Found latch to have failed. Replaced latch and tested good.
Andy B.
DRYER MAYTAG MEDC215EW1 Arrived on site for dryer timer not working properly. Tested and inspected unit and found failed timer. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time
Thomas L.
COOKTOP WHIRLPOOL G7CG3064XS00 Upon arrival igniter not was not lighting properly. Took unit apart replaced igniter. Put back together tested unit 1 year warranty
Leonardo C.
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for glass getting hot. Advised customer glass will get hot when in use. Job complete
Kevin B.
DISHWASHER WHIRLPOOL WDT710PAYM0 Arrived on site and inspected dishwasher and found a piece of glass in the drain pump keeping impeller from moving. After clearing the drain pump water will now drain properlyNo water leaks from connections at time of service job complete.
Kevin B.
WASHER WHIRLPOOL WTW7040DW2 "arrived on site and found customer is experiencing clothes not spinning out only on the deep water cycle. Did not find any error codes in diagnostic, All other cycles are spinning properly. Spoke with tech line, washer is connected to a computer style surge protector and this could be the reason for the strange cycle operation. They requested running a calibration cycle to correct washer. If issue persists they recommend bringing back a control board. No water leaks from connections at time of service. 7725882842"
Clif L.
OVEN WHIRLPOOL WGE745C0FS00 Arrived on site to diagnose a range that is tripping the breaker. Tested unit and found no mechanical failures with stove at this time. Homeowner has weak breaker causing failure. Homeowner will need electrician to change breaker for stove to complete repair. No further repairs are needed at this time.
Lou S.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "arrived on site to inspect refrigerator not cooling. Upon further inspection, I tested temps in the FC=35 degrees and RC=50 degrees. I removed the Evap cover and found no frost pattern except at the bottom of the evaporator. I advised the customer of my findings and advised the unit will need a sealed system repair. I am ordering the compressor, drier, access valve and evaporator and a CNOTE-2 HR JOB and CNOTE-AUTHORIZATION. The customer has no backup fridge so this will need to be placed on the cancellation list. No water leaks observed during service.; ordrng 1 CNOTE (2 HR JOB) and 1 CNOTE (AUTHORIZATION ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10309988 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"
Paul R.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator icemaker not making ice. Found severed wire behind icemaker cover going to power switch. Repaired wire as a temporary fix, but door will need to be replaced. Performed diagnostic and found broken gear in ice-maker causing bale arm to stay dropped. Replaced icemaker. Performed diagnostic and found icemaker to cycle properly. All is working at this time. Ordering freezer door, stainless. LW11037733 ; ordrng 1 LW11037733 (dor-fip)"
Paul R.
RANGE WHIRLPOOL WFE515S0ES2 Arrived onsite for range to install previously diagnosed parts. Replaced main control board only. Tested and found light functioning properly. Tested at switch and control. All is working properly. Call complete.
Joseph C.
WASHER MAYTAG MVWC555DW1 "Arrived on site for “water leaking, behind unit” complaint. Inspected unit and found supply hoses loose. Tightened hoses to inlet valve. Upon further inspection, found internal hose leaking. Ordering new internal hose.; ordrng 1 W11035296 (hose)"
Luis M.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling issue. Removed deli drawer found fresh food evaporator incased in ice. Called tech support due to ongoing issue. Per tech support changed defrost setting to basic,advised tech support that evaporator housing screws are stripped entering liner,per tech support added large screws and secured housing to liner,defrosted evaporator,added 4 screws to cover. Powered unit on ran diagnostics all thermistors passed,all fans working and good air flow. Sr#7725781600.
Andy B.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator no operations. Tested and inspected unit and found failed controls. Removed and replaced failed controls that I had on me. Pantry control is still not operating properly. No spills or broken wires at pantry control. Ordering new pantry control as well as ordering UI. Office to schedule as UI is expart. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10894103 (CONTROL ) and 1 WPW10769076 (CONTROL )
Scott M.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for lower spray arm . Found spray arm had fallen off and melted on heater . Replaced spray arm . Couldn’t find any defects on sump . All checks normal . No water leaks detected. Job complete.
Arthur B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for customer complaint of French door refrigerator making loud knocking noise. Confirmed the noise. Advised noise is normal. It’s the compressor and line adjusting. Also found some food freezing. Found temperature set @36F. Adjusted temperature to 38F. Advised to wait 24hrs for temperatures to settle. No other issues found. All water connections were dry at time of service.
Arthur B.
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for dryer not coming on. Found terminal connection broke and belt broke. Removed and replaced terminal and belt. Reassembled and tested. Dryer not works as designed. No other issues found.
Arthur B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for customer complaint of frost build up on French door refrigerator. Found frost build up on LH side rail. Found door not level. Removed ice and raised door 1/16th of an inch. Door now sits well to liner. No other issues found. All water connections were dry at time of service.
James C.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Arrived on site and installed new module. Groaning sound os from refrigerant flowing through sealed system. Unit tests good. Job complete
Andy B.
WASHER GE WHRE5550K2WW Arrived on site for washer stopping in cycles and noisy. Tested and inspected unit and found unit coming on and no issues shutting off. Did find some issues with suspension dislocation creating louder than normal performance. Adjusted and tested. All operations are normal. No water leaks present at time of service.
Al R.
RANGE WHIRLPOOL WFC150M0EB2 Arrived to inspect complaints of burners not working.Turned on all burners on HIGHEST setting and ALL burners were operating as designed.Customer thought the burners were to STAY red hot.Unit works as designed.I photographed all burners on.Job complete
Lou S.
OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site to inspect oven temps. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps at 350 on Bake Standard Preheat. My temp reading at preheat was 417 degrees. My next five readings were 419, 307, 388, 340, 352 for an average of 361 degrees. I calibrated the unit minus -5 degrees. I advised the customer of my findings and calibration changes and no error codes showing. Job completed."
Luis M.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Arrived on site for not dispensing ice. Found ice container frozen into housing and container damaged,broke container free,found icemaker running through a double fill causing water to leak out of icemaker and freeze to ice container. Installed a new icemaker,watched icemaker run through a cycle water filled icemaker no leaks,installed new ice container.
Luis M.
REFRIGERATOR KITCHENAID KSSC48QVS02 Ice bin full unit working as designed.
Clif L.
WASHER MAYTAG MVWB765FW3 "Arrived on site to diagnose a washing machine that is leaving residue on clothes. Tested all parts components and found no mechanical failures with machine at this time. Recalibrated washer and advised homeowner on best cycles, soaps, and options to use for best results. No further repairs are needed and no leaks were found at time of service."
Jonathan S.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to install previous diagnosed parts. Gained access to fresh food drawer rollover bar. Installed new bar. Tested drawer operation, tested good. Performed diagnostics mode and tested thermistor and water pressure. All tested good, no water leaks present.
Scott M.
RANGE WHIRLPOOL WFC150M0EB1
Al R.
DISHWASHER KITCHENAID KUDS50FVSS0 Arrived to inspect dishwasher not draining.Ran diagnostics test mode and confirmed the complaint.Removed the water from the unit with my shop vac.Removed and replaced the drain pump.Reassembled and unit tested as designed.All water lines were dry at the end of service.Customer satisfied
Robert J.
RANGE WHIRLPOOL WFG520S0FS0 Arrived on job for complaints of oven not working properly. During diagnostics found that the conventional fan motor was sized up and the control board was not sensing power to to the fan. Ordered parts and office to reschedule. ; ordrng 1 W10167915 (fan-convct) and 1 W11027098 (cntrl-elec)
Arthur B.
DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of timer not counting down. Removed console and found timer motor faulty. Removed and replaced timer motor. Reassembled and tested. Timer works as designed. No other issues found.
Al R.
COOKTOP WHIRLPOOL WCG97US0HS00 Arrived to inspect knob issues. Confirmed and photographed the damaged knob.Failed to bring with me from parts department.D2C ship knobs directly to customer.Left LB with instructions on ordering and shipping on customers counter top.Secured residence and left key in same spot.Needs more work; ordrng 1 CNOTE (D2C ( DIRECTLY TO CUSTOMER)) and 2 W11204451 (KNOBS)s
Clif L.
MICROWAVE KITCHENAID KMHC319ESS2 Arrived on site to diagnose a microwave that intermittently says open close door instead of starting unit. Found all three door switches failed. Replaced all three switches and tested unit. Found all is functioning properly at this time.
Tyler B.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for unit not drying, found rinse aid dispenser not functioning. Replaced dispenser and tested good, no leaks on site"
Joseph C.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for “no ice production” complaint. Inspected unit and found freezer door brackets bent, not allowing for positive seal of door gasket. Warm moist air infiltrated unit and built up on evaporator. This blocked air flow and prevented production of ice and prevented cooling of freezer. Ordering new freezer door brackets and gasket. No leaks detected, at time of service.; ordrng 1 W10407216 (gasket-fip) and 1 W10625067 (bracket (LEFT)) and 1 W10625068 (bracket (RIGHT))"
Al R.
WINE COOLER WHIRLPOOL KUWS24RSBS24 Arrived to inspect wine cooler with warmer temperatures than required.Checked the units temperature dial and noticed the dial was at the lowest setting.I learned the customer has housekeepers who may have accidentally adjusted the dial while sweeping and mopping the kitchen.I confirmed the compressor and fan was operating properly.The temperatures dropped from 82 to 62 in a matter of 4 minutes after I adjusted the knob.Job complete.
Joseph C.
REFRIGERATOR WHIRLPOOL MRT118FFFH00 "Arrived on site for “freezing in fresh foods area” complaint. Inspected unit and found fresh foods thermistor out of range. Removed and replaced thermistor. Unit is performing as designed. No leaks detected, at time of service.
Kevin B.
OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site and found display is still working but touch panel is unresponsive and selections cannot be made. This is the third control panel replacement on this oven. Multiple failures of the same parts, spoke with tech line to report multiple failures. 7725862209"
Joseph C.
REFRIGERATOR WHIRLPOOL GS5SVAXVB00 "Arrived on site for “upper bulbs not coming on/new bulbs” complaint. Inspected unit and found bulbs not inserted all of the way into sockets. Seated bulbs into sockets. Unit is performing as designed. No leaks detected, at time of service.
Wesley P.
DISHWASHER WHIRLPOOL KDFE104HPS Arrived on site and found unit leaking during drain due to gash hole in drain hose. Ordering drain hose extensional repair; ordrng 1 DRAINHOSEEXTENSION (UKNOWN)
Wesley P.
DISHWASHER JENN-AIR JDTSS243GX0 Arrived on site and installed control for spontaneous operation concern. Unit is now operating as designed.
Lou S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "arrived on site to inspect refrigerator not dispensing ice or water. Upon further inspection, I found that the inner lining of the left door is badly dented in and not engaging the door switch completely allowing the ice to dispense or water to dispense. I advised the customer of my findings I am ordering the left RC door in stainless steel and CNOTE-LSO PER CUSTOMER REQUEST. Office to schedule return service. I taped a piece of cardboard on the inner door to allow the switch the be engaged all the way until I can come back with the new door. No water leaks observed during service.; ordrng 1 W11104477 (dor-fip SS)"
Joseph C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for “noisy operation” complaint. Inspected unit and found dispenser door motor slipped out of dispenser door. Reinserted motor arm into dispenser door. Unit checks good. No leaks detected, at time of service."
Jonathan S.
WASHER MAYTAG MVWB855DC3 "Arrived on site to install previous diagnosed parts. Gained access to tub ring, removed old and installed new. Removed gear-case and clutch and installed new. Ran calibration and tested all operations. All tested good, no water leaks detected."
James C.
REFRIGERATOR KENMORE 795.7904331 Arrived on site and installed new control. Tested operation and found unit working properly. Job complete
Paul R.
WASHER LG WM3700HWA/02 Arrived onsite for the washer to replace the previous diagnosed parts. I tested the unit in diagnostics and found the cold water fill valve failing causing long fill and rinse times resulting in the machine to error out. I replaced the cold water fill valve and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. I did find brass Y’s installed at the fill valves with hoses feeding the wash sink in the laundry room and advised the customer to remove them from the washer because they are prone to leaking. Call complete.
Al R.
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived to install previously ordered parts Removed and replaced the lower spray arm and upper wheel.Reassembled and unit tested as designed.All water lines were dry at the time of service Job complete
Thomas L.
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site for door that falls down. Found broken springs pads and bearings on door. Replaced and tested. Door now operates properly. Water connections are all dry.
Robert J.
REFRIGERATOR WHIRLPOOL GB2FHDXWB02 Arrived on job for complaints of refrigerator not cooling. During testing found that there is a restriction in the seal system.
Luis M.
REFRIGERATOR LG LFCS31626S/01 "Arrived on site for no cool. Compressor running,pierced low side line,pressure reading +45 diagnosed failed compressor. Lg sent part to customer however part damaged in box. Will need to order compressorordrng 1 ADH73150208 (DRIER) and 1 CNOTE (2HRS) and 1 TCA38091801 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE)"
Leonardo C.
RANGE GE JKS3000DN1BB Arrived on site to replace control board. Replaced board test unit and unit test good job complete light staying on and broiler and bake working as designed.
Tyler B.
VENTHOOD WHIRLPOOL GXW7336DXS2 "Arrived on site for unit not pulling odor, found unit was missing filters on blower. Will need to complete. 1 W10272068 (charcoal filter kit)"
Wesley P.
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and installed new control and fan harness. Unit is now operating as designed. Advised customer on unit design. Display on new board will not light up. Advised customer on findings.
Arthur B.
RANGE WHIRLPOOL WFC150M0EB3 Arrived onsite to install new control to range from prior visit’s diagnosis. Removed and replaced control. Reassembled and tested unit. Unit now works as designed. No other issues found.
Luis M.
REFRIGERATOR WHIRLPOOL KBFC42FTS07 Arrived on site for faulty optics. Removed failed optics installed new optics power cycled unit icemaker ran through a cycle dumped ice unit working as designed.
Jonathan S.
MICROWAVE WHIRLPOOL WOC75EC0HS01 Arrived on site for oven not operating. Found unit in demo mode. Removed from demo mode and tested operation. All tested good. Spoke with customer on user care guide.
Al R.
WASHER WHIRLPOOL CHW9150GW0
Paul R.
WASHER WHIRLPOOL WFW87HEDW0 "Arrived onsite for the washer that is sensing water in the machine and the drain pump continues to run. I found the pump running when the unit was plugged into power. I removed the trap and found the elbow full of debris. I cleared the pressure hose, trap, and elbow. I cleared the F3E1, F9E1, & F8E3 error codes. I ran the auto diagnostics test and the unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
Wesley P.
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site and installed the bin container properly for bin alignment. Unit is now operating as designed. Floor model.
Leonardo C.
RANGE WHIRLPOOL WFE525S0HS0 Arrived on site to test unit for door not opening. Test unit and found broken hinge. Replaced hinge test unit and found line damaged due to hinge. Will order new liner WP9761344 office to reschedule. ; ordrng 1 WP9761344 (LINER )
Kevin B.
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and found customer has washer set on cold, not tap cold and there is no hot water available. This has caused an error code for long fill again. After explaining difference between tap cold and cold ran a diagnostic cycle and all functions check good. Ran a Calibration cycle and washer is operating as intended.
James C.
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Arrived on site and found evaporator cover with large amount of frost build up. Cleared build up and found thermistor shorted. Installed new thermistor and defrosted evaporator. Unit tests good. Job complete
Scott M.
WASHER AMANA NTW4516FW2 "Arrived on site ,replaced gear case . Ran calibration and wash test . All checked normal .no water leaks detected at time of service .job complete ."
Kevin B.
REFRIGERATOR JENN-AIR JFX2897DRM02 "arrived on site and found fresh food ceiling lights and freezer light are out. Attempted to replace freezer light and the harness has broken off, wiring is embedded in the foam and is not accessible. Spoke with tech line 7725862494 no water leaks from connections at time of service"
Jonathan S.
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site for range, oven taking 30 minutes to preheat . Inspected unit and work area found foil covering vent. Removed foil and tested oven. Tested top burners. All tested good. Spoke with customer on user care guide."
Leonardo C.
DOWNDRAFT KITCHENAID FS40003003
Thomas L.
DRYER LG DLE4801W Arrived on site for unit burning clothing. Customer showed me examples of damages to clothing. Tested unit and temps are correct. Checked inside dryer And found nothing irregular. Possibly the issue is starting inside washer. Suggested using tub clean cycle to see if issues go away. Dryer venting is clean.
Jonathan S.
DRYER MAYTAG MED3500FW0 "Arrived on site for dryer vibrating and making loud noises. Inspected unit and work area. Per diagnostics mode and tested operation. Disassembled unit and inspected, found back right guide wheel bearing had failed. Removed failed guide wheels and idler pulley and installed new. Assembled unit and tested operation. All tested good.
Robert J.
WASHER WHIRLPOOL WFW72HEDW0 Arrived on job to install new parts ordered by previous technician. Installed new tub assembly and all 4 shocks and washer tested good and no leaks detected. Complete
Kevin B.
WASHER WHIRLPOOL WFW85HEFW1 "Arrived on site and found saved error code F7E9, this error is not on the techsheet. Ran a diagnostic cycle and all functions are operating properly until C08 . Spoke with techline and they recommended bring back a rotor and stater to correct the issue ; ordrng 1 W10870751 (stator) and 1 W11201290 (CONTROL) and 1 WPW10544980 (rotor)"
Lou S.
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator no cool. Upon further inspection, the customer advised that the unit stopped cooling and the RC lights went out, but then came back on and is cooling now. I tested temps in the RC=41 degrees and the FC=11 degrees on factory temp settings. I found that the deli control light was off ad when I removed the control from the door I found a small amount of water in the cavity and corrosion on the control. I advised the customer of my findings and removed and replaced the deli control. Tested it and it is operating as designed. Both evaporators have good frost patterns on them and the unit is making good ice. Tested the unit in diagnostics and all components tested good. No water leaks observed during service, job completed."
Scott M.
DRYER AMANA NED4655EW1 "Arrived on site for long dry time . Found vent tube pinched close , even with tube off still had restriction . Found big lint build up in and around blower wheel . Removed restriction ,all is normal now . Recommended replacing vent hose . Job complete ."
Wesley P.
DISHWASHER KITCHENAID KDTE334GPS Arrived on site and replaced failed tracks. Unit is now operating as designed.all checks good.
Tyler B.
REFRIGERATOR WHIRLPOOL KRSC503ESS01 Arrived on site for unit not cooling in freezer. Freezer working as designed upon arrival. No defrost failure. No codes. Replaced control for safety. No leaks on site
Lou S.
WASHER WHIRLPOOL WTW4800XQ4 "arrived on site to inspect washer basket shaking out of control. Upon further inspection, I found that the unit suspension was bad as I pushed down on the basket and it bounced around. I inspected the rest of the unit then placed it in diagnostics showing no error codes. Unit operated as designed except the basket was “all over the place” during spin cycleI removed and replaced the suspension rods (4) and retested and the unit operated as designed. I advised the customer that parts/labor are warrantied for one year. No water leaks observed during service, job completed."
Joseph C.
DISHWASHER GE GSD2300R00BB "Arrived on site for “not draining completely and not finishing cycles” complaint. Inspected unit and found pump components failing (housing, impeller assembly, motor). Found motor and solenoid very hot to the touch, when on for short time. Ordering new impeller kit, motor, pump housing, drain solenoid and cam. Will need authorization and two hours, to complete repair. Office to set return schedule, due to need for authorization and time requested. No leaks detected, at time of service.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 WD01X22721 (arm valve) and 1 WD19X10020 (housing pump) and 1 WD1X1316 (armature) and 1 WD21X10268 (bracket & solenoid)"
James C.
DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived on site and tested operation. I found door making a popping sound when opened. I found door hitting toe kick and has bent the toe kick. Straightened toe kick and reinstalled. Tested operation and found unit working properly. Job complete
Wesley P.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Arrived on site and installed new controls. Fan is working properly. Advised customer on repair. All checks good.
Tyler B.
REFRIGERATOR KENMORE 401.404838
Leonardo C.
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site to test unit for front panel damaged. Found scratches on ground panel. Replaced panel test unit and unit test good job complete
Arthur B.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived onsite for customer complaint of SxS refrigerator ice container not dispensing ice. Found spinner on ice container broken. Also found ice container not seating well on tracks. Ordering ice container and LH/RH slides for container. All water connections were dry at time of service.; ordrng 1 W10845583 (track) and 1 W10845585 (track) and 1 WPW10558423 (ice-contnr)
Clif L.
DRYER KENMORE 110.7865299 Arrived on site to diagnose a dryer that is taking too long to dry. Tested unit and found clogged external venting. Advised homeowner on having been cleaned and no repairs were performed today.
James C.
ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on site and found evaporator thermistor has failed. Installed new harness and tested. Unit now reading thermistor. Unit tests good. Job complete
Arthur B.
DRYER MAYTAG MEDB855DC4 Arrived onsite for customer complaint of dryer not heating properly. Ran diagnostics and found error F4E4 (L2 Error). Removed and replaced ACU. Tested and immediately threw L2 error. Found control faulty. .; ordrng 1 W10824899 (motor-drve) and 1 W11158453 (cntrl-elec) and 1 WP697772 (blower wheel)
Scott M.
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for unit stopping mid cycle . Found curator it shifting and latch locking and unlocking erratically.replaced both latch and shifter . Ran calibration and test cycle all checked normal . No water leaks detected at time of service .
Kevin B.
WASHER MAYTAG MHW6630HC0 arrived on site and found debris on the bottom of the door glass, this is causing water to drip out the front because gasket is not seating properly. Cleared debris and ran a test cycle and it is no longer leaking around the gasket. No water leaks from connections at time of service, job complete"
Al R.
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived to inspect thumping noises from microwave.Removed and replaced the turn table motor and ring turn.Reassembled and tested and unit began operating as designed without the thumping noise.Job com
Robert J.
WASHER WHIRLPOOL WTW4955HW1 Arrived on job for complaints of washer not working properly. During testing found that the there was no cold water being dispensed to the valve causing the issue. Maintenance was there to fix the no water issue. Washer tested fine no leaks detected.
Al R.
OVEN WHIRLPOOL WOS51EC0HS01
Jonathan S.
OVEN KITCHENAID KSEG700ESS0 "Arrived on site for range oven not working. Performed diagnostics mode and verified error code, F8-E0 low fan speed. Gained access to control to ohm motor windings and found at 105 ohms. Tested DC voltage at control and found faulty hall sensor with fan motor. Will need to replace complete cooling fan assembly. Gained access to cooling fan, removed failed fan and installed new. Assembled unit and tested operation. Tested all other functions and all tested good.
Andy B.
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site for refrigerator leaking. Upon arrival customer informed that they have had nothing but issues with unit and would like me to call tech line. Tested and inspected unit and found massive ice buildup on RC evaporator. Called tech line and spoke with Andy (SR# 7725865464) Made aware of issues and history of unit and all that has already been done. Was instructed that there is nothing more I could do that has not already been done aside from looking for obvious air gaps. Looked for air gaps and found no obvious ones. No other repairs are to be done at this time. Instructed customer on keeping an eye on water leaks so as not to allow water damage.
Lou S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to install previously diagnosed and ordered part. Due to the separator failure and mold growing on the ice door, I removed and replaced the separator and tested. It operated as designed. No water leaks observed during service, job completed."
James C.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and installed ew control, harness, drain pan and support. Tested operation and found unit working properly. Instructed customer that the unit may take up tom24 hours to reach proper temps and 48 hours for ice production. Job complete"
Wesley P.
REFRIGERATOR KITCHENAID KSSC48QTS03 Arrived on site and found UI will be needed for dispenser error. Replaced flapper.; ordrng 1 WPW10151236 (cntrl-elec)
Al R.
REFRIGERATOR WHIRLPOOL WRS325SDHV02 Arrived to inspect side by side refrigerator food freezing in the refrigerator compartment.Confirmed the complaint and noticed the diffuser was iced up.Removed and replaced the diffuser and unit began operating as designed.All water lines were dry at the time of service.Job complete
Clif L.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is not drying properly. Found no rinse agent in dispenser. Advised homeowner on necessity of rinse agent and proper cycles and options to use for best results. No further repairs are needed at this time and no leaks were found at time of service.
Leonardo C.
DISPOSAL WHIRLPOOL GCNM0PE4 Arrived on site to test unit for disposal not working. Test unit and found blades stuck. Removed food from blades test unit and unit test good job complete.
Leonardo C.
DISPOSAL WHIRLPOOL GC1000PE4 Arrived on site to test unit for disposal not working. Test unit and as soon as you plug disposal in breaker Tripp’s. Replaced disposal no leaks present at this time job complete.
Joseph C.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for “no ice production” complaint. Inspected unit and found gears stripped, on ice maker. Removed and replaced ice maker. Refilled with water. No leaks detected, at time of service."
Leonardo C.
DISHWASHER WHIRLPOOL ADB1400AGS1 Arrived on site to test unit for unit leaking. Ran unit for 20 minute and unit filled and drained on it own and no water leaking. Could not duplicate the problem at this time.
Tyler B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for door replacement. Replaced door and tested good.
Luis M.
REFRIGERATOR WHIRLPOOL WRF560SEYM01 "Arrived on site for water leaking from evaporator drain. Removed unit from enclosure found obstruction in duct bill,cleared duct bill modified duct bill to prevent blockage checked water flow from evaporator drain good replaced thermistor."
Luis M.
REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Arrived on site for fresh food evaporator incased in ice. Customer defrosted unit,replaced evaporator cover,secured thermistor to correct location on suction line using a zip tie,installed updated main control. Powered unit on ran diagnostics changed defrost setting to basic.
Arthur B.
WASHER WHIRLPOOL WTW4950HW1 "Arrived onsite for tenant complaint of top load washer leaking oil from bottom. Confirmed gearcase leaking. Removed and replaced gearcase,actuator,cam kit and shield. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Al R.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived to inspect ice maker dispenser issues.Confirmed the complaint and removed and replaced the motor.Reassembled and unit tested as designed and dispenses ice.All water lines were dry at the end of service.Job complete
Joseph C.
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for “unit not heating” complaint. Per previous diagnosis, removed and replaced magnetron, capacitor and diode. Unit is not heating, still. Ordering new transformer. ; ordrng 1 W10836753 (transformr)"
Andy B.
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Jonathan S.
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for washer not draining. Customer stated that Mr. Appliance has came out and was not able to duplicate failure. Performed diagnostics mode and checked fault codes, found fault code F3-E1 pressure system fault. Ran automatic test cycle and monitored operation. Removed lid and found screw on back for top. Inspected suspension bars and analog pressure hose. Inspected gear case. Performed manual test mode, ran high spin speed and agitation. Added screw to top. All tested good at time of service. No water leaks present."
Wesley P.
WASHER WHIRLPOOL MVWX655DW1 Arrived on site and found unit operating as designed. Latch catch was out of place. Repaired. Now unit can run through load. All checks good.
Scott M.
WASHER MAYTAG MVWB765FW3 Arrived on site for LF error code . Ran diagnostics and valve would hum but no water was coming out . Replaced housing w/ valve . Ran diagnostics all checked normal . Job complete .no water leaks detected at time of service .
Paul R.
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the control panel and tested the unit. All selections are functioning properly and the unit is working as designed. Call complete.
Andy B.
WASHER MAYTAG MVWP575GW0 Arrived on site for washer shutting off in spin cycle. Tested and inspected unit and found failed leveling foot. Creating imbalance and shutting unit off. Ordering part. Office to schedule as customer needs ASAP. No water leaks present at time of service.; ordrng 1 W10862938 (LEVELING FOOT)
Leonardo C.
OVEN WHIRLPOOL WOS51ES4ES01 Arrived on site to test unit for unit not heating past 355. Turned unit on and u it heated to 425 could not duplicate the problem at this Time
Thomas L.
REFRIGERATOR MAYTAG MSD2641KEW Arrived on site for no cool condition. The customer informed me that after some recent storms passed in the area his refrigerator quit cooling. The fans are running but the compressor is not running. The relay is defective and the compressor is mechanically bound and will not start. All water connections are dry.
Kevin B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site and found bearings on sliders are difficult to move still, disassembled freezer and replaced sliders and movement is now normal. Customer is no longer experiencing frost buildup, no water leaks from connections at time of service, job complete"
Tyler B.
REFRIGERATOR KITCHENAID KSRG25FKSS17 "Arrived onsite for unit not cooling in rf, and frost build up in freezer. Ground drain clogged, cleaned all ice and cleared drain, found thermostat faulty. Replaced thermostat and tested good, Aldo found rf door being held open on bottom forever due to tight fit and base board forcing door to not fully close. Can not be corrected by tech, would need to be trimmed.
Jonathan S.
DRYER SAMSUNG DV40J3000EW/A2 "Arrived on site for dryer drum not turning. Performed diagnostics mode and tested unit. Found motor activating and heating element. Disassembled unit and inspected, found broken idler pulley. Removed failed pulley and installed new. Assembled unit and tested operation. All tested good.
Clif L.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose a dishwasher with rack that will not stay in place. Found right side upper rack stop misshaped causing it not to stay in position. Reshaped stop and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Leonardo C.
DISHWASHER IKEA IUD7070DS3 Arrived on site to test unit for unit not drying. Test unit and found f7e1 error code. Found tod wires disconnected. Secured connection test unit and unit heating correctly job complete.
Paul R.
WASHER WHIRLPOOL WTW7320YW0 Arrived onsite for the washer displaying an F71 error. I found the basket turning freely. I ran auto diagnostics and found the basket not engaging in spin and the drain pump continuing to run causing the error. I removed the tub ring and could see clothing under the basket.I removed the basket and cleaned out all of the clothing garments. I reassembled the machine and tested it in the auto diagnostics cycle. The basket is still not engaging correctly. I ran manual door lock and spin and the unit worked as designed except for when the unit tried to brake it sounded like the gears on the hub were slipping. The hub needs to be replaced to complete service ; ordrng 1 W10820039 (HUB)
Kevin B.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and inspected refrigerator and found fresh food evaporator is frosted over, took one picture. Customer is aware that refrigerator will need to be defrosted and has signed defrost waiver. Service pointer W11092686D. It will only be needed if upper tabs are broken when refrigerator disassembled. No water leaks from connections at time of service; ordrng 1 W11188493 (EVAP COVER )"
Andy B.
RANGE KITCHENAID KGRS505XSS02 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Luis M.
REFRIGERATOR WHIRLPOOL KSSC42QKS02 Arrived on site for no cool. Removed evaporator cover found weak to no frost pattern diagnosed leak in system unit will need a new compressor,evaporator and heat exchange. Job will need 4 hrs for repairs; ordrng 1 4HRSFORREPAIRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10508992 (EXCHANGER) and 1 W10841139 (COMPRESSOR) and 1 WP2306093 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV)"
Luis M.
REFRIGERATOR GE GFD28GSLESS "Arrived on site for moisture in dispenser compartment. Removed dispenser ui,found ice door motor and flap not installed correctly to dispenser housing,installed motor and flap correctly to housing found flap sealing correctly tested ice dispenser unit working as designed."
Arthur B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived onsite to install her filter housing and reservoir to SxS refrigerator from prior visit’s diagnosis. Removed and replaced both parts, reassembled and tested. Unit continues to still dribble water after dispensing. Ordering both valves. ; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10341320 (valve-inlt dual)"
Andy B.
DRYER MAYTAG MEDB835DW4 Arrived on site for dryer not operating. Tested and inspected unit and found failed panel and control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Lou S.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the water dispenser is loud. I tested the dispenser and could hear a loud valve chatter. I turned the water down at the wall outlet and retested ad could still hear the chatter. I inspected the valve and found no he valve or in the water line itself. Also while checking the unit over, I heard the control damper motor whining while opening. I advised the customer of my findings and advised that I would order the valve and return with it and the control damper. I am ordering the dual valve and CNOTE-LSO PER CUSTOMER REQUEST and will return with the control damper. No water leaks observed during service.; ordrng 1 WPW10341329 (water valve assy)"
Luis M.
REFRIGERATOR WHIRLPOOL GI6FARXXF05 "Arrived on site for no ice. Icemaker not running through a cycle diagnosed failed icemaker. Installed updated icemaker kit,powered unit on icemaker ran through a cycle filled with water unit working as designed
Scott M.
DRYER MAYTAG MEDE300VW0 "Arrived on site for control error code . Found big burn on control board . Replaced control board ,tested unit all checked normal . Cleaned some lint out of unit . Job complete"
Robert J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on job to install new parts ordered by previous technician. Installed new railing and and drawer tested fine and no leaks detected. Complete
Robert J.
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on job for complaints of no lights. During testing found that the bulb was no good.
Thomas L.
WASHER KENMORE 796.292729 Arrived on site for unit that gives hot water when it’s supposed to be cold. Found that the hoses were reversed. Reverse hoses and hot and cold work properly now. Water connections are all dry.
Andy B.
RANGE KITCHENAID KDRP463LSS08