"Arrived on site , replaced missing handle plug . No water leaks detected at time of service"

"Arrived on site for unit giving error FA/E4 - diverter motor failure. Inspected unit, error code wouldn't reset. Attempted to replace sump assembly but found part was defective in box. Reordering wash motor assembly, office to reschedule with builder. No one on site for signature ; ordrng 1 W11460945 (Sump and motor assembly)"

Arrived on site to replace previously diagnosed failed fan assembly. Replaced the fan assembly with part# W117463. Unit is now functioning properly. Job complete.

Arrived on site for right front burner not functioning properly. Upon inspection I noticed the burner was not aligned with igniter. Per the service pointer i adjusted the alignment. Burner is now functioning properly. Job complete.

Arrived on site to replace previously diagnosed failed LED module. The LED module was replaced and unit is now functioning properly. Job complete.

New door has dent in the middle of the door. Ordering new door lw10638684; ordrng 1 lw10638684 (Door)

"Arrived onsite for unit turning off due to breaker tripping. Inspected the voltage and polarity, the breaker, and the unit. There were no direct shorts or any other issues. I ran two test cycles - first cycle tripped after 5 min and the next tripped after 10 min. Determined there was no issue with the units functionality and advised customer there was an issue with the GFCI breaker compatability. Provided customer with contact info for breaker manufacturer and electrical company. Job complete."

"Arrived onsite WRS555SIHZ06 for not dispensing ice and found unit operating with seized coupler not sliding up and down on the spring tension so it would not dispense. Cleared ice and lubricated coupler shaft and restored dispenser function. Advised customer on best practices for ice maintenance. Unit is now operating as designed, no parts. No leaks observed. Possible slow leak from dispenser condensation resolved with bin refresh."

"KBSD708MPS00. Customers stated that after nine days the ice bucket was only half full. Checked icemaker, and there was ice in the mold. Checked emitter board, and there was no LED light. Powered unit off, taped down freezer door and emitter door, powered unit back on, and still no LED light on the emitter board per service pointer. Ordering icemaker kit w11735839, main control board w11619405 No leaks detected during service.W11629974. W11735839; ordrng 1 W11735839 (Ice maker kit) and 1 W11619405 (Control) and 1 W11629974 (Emitter)"

"Dishwasher model WDT550SAPZ0. Customer stated that dishwasher leaked from the right side after each cycle. Ran dishwasher on normal wash cycle for about five minutes. Noticed water running down the inside of the door about halfway up. Checked tub seal; it looks fine. Will order both the lower and middle spray arms w11528067, w11522201, w11392059; ordrng 1 W11528067 (Spray arm) and 1 W11522201 (Spray arm) and 1 W11392059 (Spray arm)"

"Arrived on site for washer, not completing cycles. On arrival found no error codes.But during testing found, lidlock would not work in normal operation even though it was working in diagnostics. Replace lidlock w 11307244 and found washer, working as designed with no leaks call complete."

"Arrived onsite for oven display not working. Inspected unit and observed the console was not operational. Replaced console with part# W113991, unit is now functioning properly. Job complete."

"Arrived on site for refrigerator not dispensing ice. On arrival, confirmed, issue and found bucket cracked in the back as well as auger teeth bent. I found solenoid, also stuck once activated and not releasing the plunger. I'm ordering WPW10309866 solenoid, W11185686 bucket. Rescheduled customer for 10.10.25; ordrng 1 W11185686 (Bucket) and 1 WPW10309866 (Solenoid)"

"KMMF530PPS00 Arrived on site for a otr microwave with time issues. On arrival, the client stated the time jumped from one time to a five hour difference. I replaced the control board then tested product is working as its designed."

"Arrived on site for washer running the drain pump at all times. Verified model and serial. Confirmed drain pump starts when it's plugged in, accessed control. Pressure hose cleared, wiring checks good. Replaced control. Recalibrated and verified operation. Call complete."

"Arrived on site for cooling issues. Checked items in freezer frozen,lowered setting compressor and fans powered on,ran diagnostic all test passed,called tech support ran test again per tech support unit is working as designed. Sr#21014569"

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs after cycle is complete. Also they heard a noise during the cycle, penny was found and removed and noise was eliminated.Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11608056 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived on site for thin to no ice. Ran diagnostic found pump shutting off water fill early. Replaced defective recirculating pump and bin thermistor ran diagnostic all test passed. Unit still under manufacturer warranty. Used w11542867,wpw10511923"

"Arrived on site for water leaking. Found small cubes and staying stuck on housing after cycle,removed icemaker,adjusted water fill cycle for bigger cubes,reinstalled and adjusted icemaker housing"

"Arrived on site for left front burner, not cycling. Customer was not home, but did give remote access. Inspected and found failed left front switch, not allowing element to cycle. Replaced switch and tested. Unit is now functioning properly. Job complete."

"Arrived on site for unit shaking when spinning. Upon arrival, confirmed all punch holes to run was good. Ran consumer cycle with a load and found loud vibration noises on the side paneling when on high spin. Upon closer inspection, the white drip pan under the unit is what is causing a trampoline vibration effect. Explained to customer as far of the mechanics of the unit when drip pan is present. Customer agreed. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

"Arrived to 3915 for unit not washing. Upon arrival, found wash motor energized but not running. Proceeded to replace W11460945 pump&motor. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

"Arrived on site for refrigerator WRQA59CNKZ with light not working. Spoke with customer, who informed me the light had been flickering for a while before going out completely. Replaced light W11455229 and tested. Unit is now functioning properly. No leaks present at this time job completed"

Arrived on site to replace damaged freezer door. Replace door. Took pictures of before and after. Job complete

Arrived on-site for a WTW5010LW0 washer making a clanking sound. I found the drain hose hitting the machine and that it was out of balance. I adjusted the hose and balanced the machine. Tested in factory mode and unit is operating as designed.

Arrived on site to install new freezer door on refrigerator WRS331SDHM08. Removed and replaced door LW11026355 and found no damage to new door. Tested dispenser and verified ice is dispensing. Repair completed. NO WATER LEAKS OBSERVED DURING SERVICE.

"Arrived on site for a refrigerator model WRS315SDHM13 that is icing up in the freezer section and won't make ice. Inspected unit and work area. I opened the freezer and found ice and water leaking from the fill tube down the backside of the freezer wall. I checked the fill tube and found a fill tube extension had been added to the fill tube but installed wrong, casuing the water to leak into the freezer. I visually inspected the icemaker and found no issue with the ice maker itself. Fixed the fill tube extension placement and tested the icemaker. I found the icemaker harvest and fill as designed with no leaks present during operation. Call complete. No parts were installed."

"Arrived on site to service electric dryer MEDB835DW4 not starting and making noise. Checked for errors and found F6E3, F2E1, F4E3, likely from prior control and UI changes. Cleared codes. Asked customer about frequency; issues occurred twice in a week, only after several cycles, with restart possible after 30-60 minutes. Customer showed video of start attempt: heard tone and relay click, indicating motor not engaging, likely due to overheating. Consulted PR per ticket, who agreed on overheating. Replaced motor with W11126010. Removed motor was scalding hot after brief run. Inlet thermistor checked good. Advised customer to run unit and follow up if issue persists; should be resolved. SR TECH/DZ ONLY."

Arrived on site for unit cooling to much in both compartments. Upon arrival found unit not plugged in unable to get temperature readings. Plugged unit back in and found cooling setting set to highest setting. Called Supervisor and reported my findings and that unit has been unplugged and unit is completely dethawed. Pr recommended setting the settings ti normal and have customer monitor Confirmed with claims unit was originallin unit 344 and is now been moved to 209 and is now out of warranty claims is aware of this

"Arrived on site to diagnose refrigerator WSF26C2EXF01 leaking water, and does not make or dispense water. I examined the unit and found several issues. Drain is clogged and causing blockage running into the FC. RC had temps that were varying by 15 degrees depending on location, which was causing condensation on the lower side. Vents were completely blocked by items, causing cold spots. I tested the dispenser, and found the auger Motor is buzzing and not moving. Tested ice maker and found ice maker is not functional either. I cleared the blockage and removed the ice in the FC. Ordering ice maker, auger Motor. Set return visit for 10/09. Customer request DZO. ; ordrng 1 WP2323603 (Auger Motor) and 1 WPW10251076 (Ice maker)"

"Arrived on site for unit filling, but not completing cycle. On arrival unit was flashing F9E1 error code and tub full of water. Found issue with lower wire harness to drain pump. Customer may have been overloading unit. Replaced wire harness. Tested and unit is now functioning properly. No leaks present at this time. Job complete."

"Arrived on site to diagnose oven for complaint of the unit staying hot even days after use. Verified the issue and placed unit into diagnostics; no error codes were stored. Upon inspection, found the broil element still energized and hot to the touch, even while the oven was idle. Measured the cavity temperature and found it holding at 151?F without a cycle running. Inspected the control board and found the relay stuck in the closed position, continuously supplying power to the broil element. Replaced the faulty control board, reassembled unit, and retested. Verified that both bake and broil functions now operate properly and that elements shut off when commanded. Unit heated to set temperature and cycled correctly. Unit is now operating as designed. Job complete."

"Arrived on site to diagnose dishwasher for not washing. Placed unit into diagnostics mode and found stored error codes indicating a shorted keypad as well as sump and motor failure. Further inspection also revealed that the bottom spray arm is broken. Ordering a new console, sump and motor assembly, and bottom spray arm. Office has rescheduled return visit for 10/7 to complete repairs.; ordrng 1 W11302464 (Console)"

Arrived onsite MVW4505MW2 for concerns about noise during spin of basket hitting the front of the cabinet. Suspension and level are good. The motion is normal and will vary based on the load. Advised owner on findings. No parts. No signer available.

Arrived on site to diagnose washer WTW4816FW3 constantly running drain pump. Found unit falls under SP W11766193 - Special Project S153EB. Replaced electronic control board W11603810 per SP due to pressure switch issues. Tested unit and verified that unit is properly starting and progressing through cycles. Checked and confirmed no water leaks. Repair completed.

Arrived onsite and found unit operating with several installation concerns. Addressed sealing bottom edge gap with silicone WP489467. Moved fridge door swing stop to the correct hinge side. Ordering freezer door due to scratching from install and advised on other concerns. ; ordrng 1 LW10668769 (Freezer door) and 1 WPW10520304 (Button plug) and 1 WP2212648 (Plug)

Arrived on site for dishwasher leaking on right side of door. No error codes stored. Found door gasket to be worn and has evidence of not sealing properly. Replaced gasket ran automatic test cycle. All components pass. No leaks observed. Call complete.

"Refrigerator WRX735SDHZ03. Customer stated refrigerator tripped breaker twice. Customer reset breaker a couple days ago; unit has not tripped since and is cooling fine. Ran diagnostics and compressor test to attempt forcing breaker trip; it was fine. Ran defrost heater; it did not trip breaker. Checked voltage and polarity at outlet; both were good. Advised customer of possible weak or faulty breaker.No, water leaks detected."

Arrived on site for washer running all the time. Customer had to unplug. When I provided power the drain pump started on its own. Did not get me cancel. Accessed control. Verified wiring is good. Pressure hose is clear. Replaced control board. Recalibrated and ran automatic test cycle. All components working as designed. Call complete. W11657965

"Arrived on site to replace control under S153EB, I replaced, calibrated and tested, unit tested good. Part used w11607637"

"Arrived on site for customer complaint of unit not starting a cycle. Found issue with capacitor as well as lower harness. I replaced capacitor and harness, unit tested good. Parts usedw11643701 and w1139561"

Refrigerator WRS315SDHM12. Replaced right side rails (W11688708) for both refrigerator bins. Tested drawer functionality; they operate properly. No leaks found during service. Tenant have moved out known on site to sign

"Arrived on site to test unit WTW4957PW0 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11608056) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived onsite and found unit operating with unclean water bacteria floating in dispensed water. Advised maintenance on possible water system cleaning solutions, and that the impurities will be from the water and also the unit sitting unplugged for extended periods. No parts. No signer available."

"Arrived on site for vent turning off after 5 min when on high speed. Also will shut off in medium it just takes longer. Says its happ3ned since day 1. Confirmed motor stops due to over heating. Disconnected motor and checked voltage. On high bk-wh=246. On medium bl-w=246. When set to off i have 121v from wh-g. At junction there is only 3 wires coming out. Bk, wh, ground. There is no red wire. They have connected red with white and this is not correct. Corrected wiring at junction. Verified operarion. Call complete"

"Arrived on site for washer not going into spin, found f9e1. Found drain pump is not running. Found wire to drain pump is bad. Replaced wire harness. Addedd cip from old harness. Ran automatic test cycle. Verified operation. Call complete."

"Arrived on site with new compressor. Recovered existing refrigerant. Replaced filter drier, compressor and service valve. Pressure tested at 250 psi. Vacuumed and recharged. Verified operation. Call complete."

"Arrived on site to replace previously diagnosed parts. I replaced agitator, calibrated and tested, unit tested good. Part used 285565; O-emld tckt"

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11603810"

"Microwave WMH32519HZ07. Customer stated she was using the microwave when she smelled burning, then it shut off. Removed front panel and control panel. Found transformer burnt out and 20 amp fuse bad. Will order high voltage components for replacement, including transformer, diode, capacitor, and magnetron. W11540982, W11335495, W11222648, W10754299, W10832024, W10138793; ordrng 1 W11540982 (Transformer) and 1 W11335495 (Capacitor) and 1 W11222648 (Diode) and 1 W10754299 (Magtube) and 1 W10832024 (Thermostat) and 1 W10138793 (Fuse)"

"Arrived on site for customer complaint of unit not draining. Found drain harness disconnected from drain pump, probably happened if a dolly was used to move it. I reconnected drain connections, unit tested good."

"Arrived on site to replace previously diagnosed control, replaced control and tested unit is now running as designed no leaks detected job complete installed W11603811"

"Arrived on site to test unit for cooktop on light not working, tested unit found light is working but it missing the glass lens that it clips on to, called tech line to find part number, per tech line the led light harness comes with the lenses, case number 21021035, ordering light harness office to reschedule ; ordrng 1 W10617592 (Switch led light harness with lenses)"

"Arrived on site for noise complaint. Customer played video,in video sounds like vibration noise,unit in a defrost cycle, let cycle finish compressor powered on vibration noise from copper tubing rubbing on metal liner. Disassembled bottom section,removed condenser fan motor,adjusted all tubing away from liner reassembled unit let unit run no vibration noise compressor ran at high speed noise is no longer present"

"Arrived on site to test the unit for frost buildup inside the freezer; the customer stated that everything had been working fine until one morning they opened the freezer and noticed frost accumulation on the left side. I explained to the customer that the reset hinge is located on the left side, and if the door is not closed properly, the left side is typically where an air leak develops. Upon inspection, I found that the door gasket was sealing properly with no visible issues, and I advised the customer to continue monitoring the door closure. The customers additional concern was condensation developing on top of the freezer door gasket; I inspected the mullion and found no issues with condensation buildup at that location. I explained to the customer that we will need to install foam strips underneath the gasket to reinforce the seal and plump it up, which should prevent condensation from developing; however, if this procedure does not resolve the issue, the freezer door will need to be replaced. Foam strips were ordered, and the return visit has been rescheduled for 10/10.; ordrng 2 w11159742 (Foam strips)s"

"KRSC700HPS06 Arrived on site for a refrigerator with icemaker broken. On arrival, the client stated it didn't dispense any ice after the second visit. The refrigerator is making the perfect amount of ice.Further inspection I found that the motor is turning, but the ice bucket isn't responding. I'll be ordering all parts needed for repair. No returning parts needed . No water leaks visible from main water supply client didn't sign. ; ordrng 1 W11347840 (Ice bucket) and 1 W11558186 (Cover) and 1 W11573761 (Chute) and 1 W11202789 (Motor) and 1 W10765378 (Motor box)"

"WRF555SDHV00 Arrived on site for a refrigerator with the door ajar sign staying on . On arrival, the client stated that when the alarm sign came on, it affected the lights in the RC, and water and ice didn't dispense . Also, the client is having issues with the RC gaskets . I replaced the control board, ui control, and the door switch and tested product is working as its designed no ajar sing. I ordered two RC gaskets and rescheduled the client for 10/10/25 . No water leaks visible from main water supply. ; ordrng 2 W11378944 (RC gaskets)s"

"Arrived on site to replace control under S153EB, I replaced control, calibrated and tested, unit tested good part used w11608056"

"Arrived on site to diagnose over the range microwave with damaged on the door. Found door damaged on the front, replaced door test unit and unit test good job complete."

"Arrived on site to inspect washer WTW7500GW2 not draining. Upon further inspection, I found the customer had a bowl in the tub assembly, and it was there to catch water dripping from the valve assembly. I placed the unit in diagnostics, showing no error codes and tested. I found the unit is operating as designed except water continued to drip from the valve assembly at the end of testing. Due to arriving with the incorrect parts because the model number in the ticket was incorrect, I am ordering the valve and scheduled return service for 10/07/25. Other than the valve dripping, there were no other water leaks observed. ; ordrng 1 W11165546 (Inlet valve)"

"Arrived on site for unit, not washing properly. Customers stated some clothing did not smell clean. Ran a load of laundry to test. Found all components are functioning. Customer is learning to use front load washer for the first time. Advised customer on proper loading, detergent use and cycle Selection. Unit is functioning properly. Job complete"

"Arrived on site to inspect washer WTW4855HW3 not completing a cycle. Upon further inspection, I placed the unit in diagnostics showing error codes F3E1-pressure sensor fault, F1E1-main control failure. As I cleared the codes to test, the drain pump turned on and would not turn off. Based on the error codes provided, I removed and replaced the main control and calibrated the unit. Tested the unit in diagnostics, and it is operating as designed. No water leaks observed during service, job completed W11607637"

Updated engineering digit for claims. Arrived onsite for unit making noise. On arrival tested. Unit did make noise and then stopped working. Inspected and found busted and got wrapped up. Removed failed belt and pulley. Replaced using repair kit. Tested and unit is now functioning properly. Job complete

"Arrived on site to inspect wall oven, not heating WOES3030LS01. Upon further inspection, I found the customer had their builder adjust the power cord to allow the unit to be pulled out and properly diagnosed. The customer advised that once the unit reaches preheat, they can place their hand on the bottom panel, and it's not hot. I pulled the unit out and tested the unit on Bake at 350 degrees. I tested voltage at the bake and broil elements and found 244V at each. I tested amp draw to the bake element and found 0 amps. I stopped testing and cycled power to the unit and removed the harness from the bake element and ohmed the element. I found the bake element open. I removed and replaced the bake element and retested on Bake at 350 degrees, and the unit is operating as designed. Job completed W11545804"

"Arrived on site to replace previously diagnosed compressor, dye drier and access valve, replaced parts, vacuumed system down for 30 minutes, vacuum held good, charged system to 79g of R600Unit is now running as designed advised customer to monitor if issues persists then call us back, at this time job complete installed W11506635, WPW10142759, W11557671"

"MVW4505MW2 Arrived on site for a washer stopping mid cycle. On arrival, the client stated that it would make nosies and then stop working. Further inspection I found the capacitor has failed as well as the lid lock. I replaced both parts and then calibrated . I tested in customer mode on quick wash, product is working as its designed no water leaks visible from main water supply."

"Arrived on site to inspect washer WTW4855HW3 drain pump not turning off. Upon further inspection, I found the unit unplugged and plugged it in. I placed the unit in diagnostics showing error code F3E1-pressure sensor fault. Following Service Pointer W11766193, I removed and replaced the main control and calibrated the unit. Retested and ths unit is operating as designed. No water leaks observed during service, job completed. W11607637"

"Arrived on site to inspect refrigerator KRFF577KPS02 door damage. Upon further inspection, I found several scratches on the right RC door. I removed and replaced the door and tested operations, and the unit is operating as designed. No water leaks observed during service, job completed. W11681453"

Arrived on site to replace separator . Found alot of condensation building up on horizontal mullion. Found harness to UI control was pinched and causing heater failed. Unable to properly field repair harness . Will need left fresh food door . Talked to SW. Call to set return . Nomwater leaks besides around mullion area. ; ordrng 1 W11518699 (Left fresh food door ss)

"Arrived on site , replaced bulb and holder and mw control. Found light transformer failed . Ordering part . Call to set return ; ordrng 1 W11238401 (Light transformer)"

"Arrived on site to inspect oven model WOES3030LS01 tripping circuit breaker. Upon further inspection I found that the oven circuit breaker had been tripped I reset the circuit breaker and the breaker tripped after about 2 minutes while the oven was in standby. I reset the breaker again and it did not trip in standby again while in standby. I gained access control and measures voltage and current draw. All checks were normal. The oven tripped while drawing 16.8 amps. Tye cut it breaker is rated for 30. I set to broil for 10 minutes and switched to bake at 500 degrees and it did not trip. I set a bake time for 2 hrs and informed the customer that due to the unit tripping in standby, it is highly likely that there is an electrical issues I called safety to document 20986306"

Arrived on site to install previously diagnosed and order part per previous technician. I removed and replaced the vent assembly. I reassembled the unit and ran a test cycle. The unit is now operating as designed. No water leaks observed during service. W11649995

Arrived on site for wall oven not starting . Found dead oven . Checked out let and found power cord connector loose in out let . Wiring in power cord is good . Readjusted power cord and unit is now powering up and heating . Recommended customer have a professional electrican look at outlet . Collected 162.36 autho 3RNWT3. Job complete

Arrived on site to inspect oven tripping the circuit breaker. Upon further inspection the customer reported that the oven tripped the circuit breaker while in standby. I removed the oven and measured the element and checked the wiring and connections. Both elements tested good and there were no shorts found. I measured proper incoming voltage. I tested the unit on bake and measured the amp draw from the elements and measured 12 ohms bake and 16.7ohms broil. While I was testing the relay on the control stopped supplying voltage to the elements. I tested the limit switch and it was closed and operating as designed. I replaced the control due to a faulty relay. I tested the unit again and it did not trip and continued to function as designed. W11649136

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11608056 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived onsite for washer located at 613 that has not yet been serviced. WTW4850HW3 found f3e1 continuous drain error. Repaired by replacing the control W11607637. Calibrated and tested. Unit is now operating as designed, no signer available ."

"Arrived onsite for WRS588FIHZ06, repaired over ooilignnfrost build up issue by replacing the compressor W11736670, and adding dye drier WPW10143759 and access valve W11506635. Tested joints. Pulled vacuum and. Charged to spec. Observed for proper cooling. Unit is now operating as designed. Advised cuwromer that it may be necessary to thaw the frosted coil to optimize performance. Signer not available"

"Unit has been moved to maintenance shed #4 will need to make this an am call. Arrived on site for no cool fridge. Found d both sections room. Temp . Compressor pulling 5 amps and buzzing . Ordering g compressor, evap, service port ,uv drier , r600 kit ,nitrogen . Weigh 2hrs. U it not hooked up to water source . Cal, to set return. ; ordrng 1 W11332037 (Compressor) and 1 W11357917 (Evap) and 1 Serviceport and 1 Uvdrier and 1 R600kit and 1 Nitrogen and 1 Weigh2hrs"

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11603810"

"Arrived on site for unit not draining. Upon arrival, inspected lower harness and found severed wire to the drain pump. Proceeded to replace W11643701 lower harness. Ran calibration and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

"Arrived on site to inspect unit WED8127LC3 for panel not operating. Customer reported console intermittently stops illuminating and becomes unresponsive while drum light remains on, requiring a power cycle to occasionally restore function. Tested unit and verified console responsive with proper operation at time of service. Ran test cycle and confirmed no functional issues present. Due to intermittent nature of failure, replaced console (W11778760) as precautionary measure. Advised customer to monitor performance. Unit is running as designed, job complete."

"Arrived on site to inspect freezer not cooling and not operating. Upon further inspection, I turned on the unit and the compressor and fan ran but it would not cool. I gained access to the compressor and measured amp draw of .3 amps. I inspected further and found a leak at the drier. The refrigerator has a sealed system issue. I am ordering a sealed system repair. Compressor, evaporator, uv drier, access valve, condenser, 2HR. Office to schedule return service. No water leaks observed during service. ; ordrng 1 W11547313 (Compressor) and 1 W11572047 (Evaporator) and 1 W11506635 (Access valve) and 1 WPW10143759 (Uv drier) and 1 CNOTE2hr (2 hr) and 1 W11507065 (Condenser) and 1 8-11timeframe (Unit located outside)"

"Arrived on site for oven not keeping temp. Upon arrival, found few buttons were not working and display with auto default to different temperature during preheat. Proceeded to replace 5765M451-60 control panel. Tested unit and now unit is functioning as designed."

"Arrived on site to inspect washer model WTW4855HW3 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control per S153EB and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637. Vacant unit, no one on site to sign."

"Arrived on site to inspect refrigerator model WRF535SWHZ12 with frost in the freezer. Upon further inspection, I found that the freezer had an excessive amount of frost and the freezer door was not closing all the way because of it. I found that the problem was caused by the freezer not being closed properly. I removed the door and bins and removed all the frost and ice build up. And dried all the moisture. I replaced the slides due to the slide becoming seized from excessive moisture and corrosion. I reassembled the unit and ensured that the gasket was sealing properly. The unit is operating as designed. No water leaks observed during service. W11658402"

"Arrived on site for RC not keeping temp. Upon arrival, check temp with thermocouple and temp is at 48F set to 36F. Ran thermistor tests and mechanical component tests and all passed. Unit also has normal frost pattern on evaporator. Picture attached. Proceeded to replace W11224256 control and W11387387 UI due to potential software issue that involves temperature calibration. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Arrived on site to inspect unit KRFF507HPS03 for no ice production. Measured internal temperatures: RC 38?, FC 0?, ice maker compartment 5?, all within spec. Observed ice buildup on ice maker compartment fascia. Inspection revealed vertical mullion not properly seated in channel, creating door gap and air intrusion. Identified left door hinges as root cause. Ran test 56 and noted E2 error code. Executed ice maker harvest cycle successfully; noticed fill tube frozen, likely due to air intrusion into RC. Determined ongoing ice maker issues require replacement of ice maker, control, and UI. Left RC door issues will require hinges and associated components. Ordering parts, no parts installed, office to obtain authorization, rescheduled for 10/17 per customer; ordrng 1 W10904595 (LH closer) and 1 W10407187 (Bumper) and 1 W10878115 (LH door hinge) and 1 WPW10505294 (Door cam) and 1 W11592405 (LH top hinge) and 1 W10212137 (Top hinge retainer)"

"Arrived on site (Unit 1513) to test unit WTW4816FW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11603810) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on-site for range, not heating up or allowing temp increase selection from control. On arrival confirmed issue and found control wp6610457 temp keys stuck and relays to oven elements not turning on. I replaced control and tested range and found oven working as designed but infinite switchs were burnt internally and weren't adjusting temps after a few minutes of use. Im ordering WP3149400 back switchs(2x), WP3149404 front switchs(2x). Rescheduled customer for 10-8-25. ; ordrng 2 WP3149400 (Back switchs)s and 1 WP3149404 (Front switchs)"

"Arrived on site for washing machine stopping after about five minutes of we're running a cycle. On arrival confirmed issue and upon further investigation, I found f7e1 in diagnostics. I then found actuator sensor failing on first test and not allowing the washer to complete scents at the beginning of wash cycle. I replaced w11481722 actuator. Tested washer with a load of towels and found unit completing cycles as designed with no leaks and went over signs to look out for if symptoms occur again and ask customer to record video of how cycle operates. Call complete"

Arrived on site at apartment 4314 to replace dented door. Replaced left door. Job complete. No one on site to sign off repair

Arrived on site for refrigerator not making ice in fc.on arrival confirmed issue and found damaged liner harness. I was able to repair liner harness and reassembled and tested ice maker. Found it working as designed with no leaks. Informed customer to allow u til 24hrs to fill bucket. Call complete

Arrived on site to diagnose washer WTW4855HW3 making noise when spinning. Customer sent video showing clacking noise during spin. Ran unit in spin cycle but heard no abnormal noises. Checked under unit and found broken plastic shards on bottom of tub above drain pump. Removed wash plate and found no broken pieces. This indicates lower basket section breaking apart and shedding shards. Ordered new basket PART NUMBER for installation. Advised customer not to use unit due to damage and shards risking tub shell rupture. Office to schedule return when tub received. No water leaks found at this time.; ordrng 1 W11172199 (Basket)

Arrived on site for refrigerator not making ice. Oh arrival confirmed failure and found E5 in test 56. Found motor wouldn't rotate in test 57. I replaced W11658802 rc ice maker and tested unit i found no leaks and unit working as designed informed customer to allow 24 hours for unit to fill bin call complete.

"Arrived on site for a refrigerator model WRS571CIHZ04 to install previously diagnosed parts. Inspected unit and work area. I replaced the compressor W11580057, drier WPW10143759, and access valve W11506635 and charged the unit up with 250 psi of nitrogen. I found pressures hold for 15 minutes. I vacuumed down the unit to -30 psi and found pressures hold again for another 10 minutes. I charged the unit up with 55 g of R600 refrigerant and tested the unit. The unit began to work and cool as designed. Call,complete. No leaks were detected during service."

Arrived onsite to intall ordered parts for a MVW6200KW2 washer. Installed suspension w11396716 and lid locked w11700916. I calibrated and tested in factory mode. Unit is operating as designed. No leaks detected while onsite

"Arrived on site to replace parts on the oven/microwave. During inspection, found the inverter board damaged and not usable. Unit cannot be repaired at this time until the new inverter is installed. Ordering replacement inverter. Office to reschedule return visit for Tuesday, 10/7 in the afternoon if possible.; ordrng 1 W11325604 (Inverter) and 1 2hour (2 hour)"

"Arrived on site at apartment 5110 with complaint of Pump Running. Upon arrival, ran diagnostics and get error code F3-E1 pressure system failure. Need to replace control per SP W11766193. Replaced control W11608056. Test unit by running a normal cycle. Unit is operating as designed. No leaks present. Job complete"

Arrived onsite for a washer WFW8640BW2 not cycling. Found it getting f5e2 code for a faulty lock. I replaced the lock wpw10443885 and tested in factory mode. No more errors and unit is working as designed. No leaks detected while onsite.