Service History 248

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Leander, TX 78641
Justin
Job Details: 04/01/2021
Arrived on site for a refrigerator with FC light and top RC lights out. I found the FC light out and needing to be replaced. I also found the liner surrounding the FC light cracked. I replaced the FC light and all of the lights turned on. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Pflugerville, TX 78660
Matthew
Job Details: 04/01/2021
"Arrived onsite for range not working. Upon inspection found correct voltage to control board, but board was not responsive. Replaced control and tested unit. Unit is functioning properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Georgetown, TX 78633
David S
Job Details: 04/01/2021
Arrived on site for freezer frosting over. I inspected the unit and work area. I found the freezer gasket not seated in the door properly. I corrected the freezer door seal. I inspected the fresh food section door gaskets and found them in good condition. I replaced the customers water filter with one they provided. Job complete. No water leaks detected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cedar Park, TX 78613
Lou
Job Details: 04/01/2021
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Bertram, TX 78605
Cliff
Job Details: 04/01/2021
Arrived on site to diagnose a dryer that is tripping the breaker. Found terminal block burnt and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS03
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/01/2021
Arrived on site for OVEN not operating. Customer stated they were baking for fifteen minutes and the oven lost power. Found thermal fuse was faulty. Removed thermal fuse and installed new thermal fuse. Powered up oven and turned on as designed. Set to 350 preheat. Oven heating as designed. Inspected gasket around door and it was good. Checked air flow from bottom vent and it also checked good. Customer noticed the door was not flush with the UI at the top left side. I held my arm up while in this area of the door while it was in preheat and couldnt feel any hot air escaping the door where it isnt flush. Explained to customer that the Door Gasket is sitting flush and the door is resting against it properly. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78729
Luis
Job Details: 04/01/2021
"Arrived on site for no cool. Removed evaporator cover found ice build up on only upper section of evaporator,replaced the evaporator and compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78703
Richard
Job Details: 04/01/2021
Arrived onsite for the dishwasher not draining. During testing found that the dishwasher was not draining. Used shop vac and removed standing water and removed the drain pump and found some plastic wrap around the drain pump propeller. Removed debris and put everything back together and dishwasher tested good and drained. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Pflugerville, TX 78660
Matthew
Job Details: 04/01/2021
"Arrived onsite for refrigerator not making ice. True complaint is refrigerator not dispensing ice. Upon inspection found auger motor receiving proper voltage but not energizing. Will need to order and replace auger motor. Updated model, unit is in warranty. Office to reschedule ; ordrng 1 W10822606 (motor) and 1 W11347435 (PLATE ) and 1 W11509548 (SHAFT)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78759
Matthew
Job Details: 04/01/2021
"Arrived onsite for refrigerator doors not aligned, failing right door seal and cracked boor bin. Adjusted doors but will need to order and replace door seal and lest side bin. Office to reschedule ; ordrng 1 W10887799 (trivet) and 1 W10887800 (bin-cntlvr) and 1 W10917313 (gasket-dor)"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Leander, TX 78641
Wesley
Job Details: 04/01/2021
Arrived onsite and found no heat due to broken igniter. Installed new igniter and tested. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL DRYER
Model WET4027HW0
Near Austin, TX 78702
Richard
Job Details: 04/01/2021
Arrived onsite for the dryer not drying. Took temperatures and they are good went up to 205-210 and than cycled down to about 105-110 . Dryer is working good advised customer on load size and advised maintenance to check the venting as well . All functions tested good complete
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Lakeway, TX 78734
Brandon
Job Details: 04/01/2021
"Arrived on site for customer complaint of unit making loud noise, found idler pulley failing, I replaced idler pulley, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXY02
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/01/2021
Arrived on site to install previously diagnosed part. Removed freezer door gasket and installed new freezer door gasket. Used heat gun to smooth out warps in gasket to make a tight seal. Taped freezer door shut and advised customer to keep it taped and shut for 24 hours. Found duck bill drain tube was not allowing water into drain pan as it is designed to do. Removed duck bill drain tube and installed updated drain tube. Removed all ice build up in the bottom of freezer. No leaks detected. Job completed.
We serviced a
GE WASHER
Model WPRE6100G0WT
Near Austin, TX 78733
Kevin
Job Details: 04/01/2021
Arrived on site and attempted to disassemble washer spanner nut is seized and cannot separate gearcase.
We serviced a
GE WASHER
Model WPRE6100G0WT
Near Austin, TX 78733
Richard
Job Details: 04/01/2021
Tech was assigned as a helper;
We serviced a
UNKNOWN REFRIGERATOR
Model KSSC48FMS01
Near Georgetown, TX 78628
Wesley
Job Details: 04/01/2021
Arrived onsite for control failure following the winter storm. Office to reschedule ; ordrng 2 WP2266854 (Hinge assembly)s
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW0
Near Austin, TX 78702
Richard
Job Details: 04/01/2021
Arrived at dryer making a noise. During testing found that could not duplicate the noise. Took dryer apart and found the back two roller supports were noisy and one of the front roller supports as well. Also found that the idler pulley was noisy too. Replaced supports and idler pulley and put dryer back together and dryer tested good and still no noise. Complete
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Driftwood, TX 78619
Brandon
Job Details: 04/01/2021
"Arrived on site to replace inner basket, cam and gearcase, after replacing all parts, unit tested good."
We serviced a
FRIGIDAIRE WASHER
Model FAFS4473LW0
Near Killeen, TX 76542
Al
Job Details: 04/01/2021
Arrived on site to install previously ordered parts.Tested door before and after the installation and results did not change..; ordrng 1 Research
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD5
Near Killeen, TX 76542
Al
Job Details: 04/01/2021
Arrived on site and installed previously ordered ice maker (with AHS approval) from SC in office.Unit was harvesting when I departed.Job complete
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Austin, TX 78731
Kevin
Job Details: 04/01/2021
"Arrived on site and inspected washer and found saved error codes for basket speed sensor fault, off balance load. Washer will pass all diagnostic tests. Found drain hose kinked where it hooks over standpipe. This is causing water not to drain efficiently and it is left in tub and basket cant get up to speed. After correcting this ran a drain and spin cycle and it completed properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78717
Scott
Job Details: 04/01/2021
"Arrived on site for leaking dishwasher . Checked in door ,underneath ,ran diagnostics wash, ran most of a heavy duty cycle . Couldn?t duplicate leak . Talked to PR. Removed insulation right under tub near door and keeping toe kick off . Talked to customer if leaking occurs again to record and also record inside tub as well .
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Belton, TX 76513
Kayman
Job Details: 04/01/2021
Arrived onsite for dishwasher leaking underneath. Upon inspection I found some standing water in the sump and filter cavity. Customer advised they havent noticed any leaks outside the unit. I ran the drain pump and it sounded scratchy at the start but would drain as designed. I ran a full diagnostics cycle and found the unit working as designed. Due to the noise at the start of drain I removed the drain pump to inspect. I installed the correct drain pump and tested the unit. The unit is working as designed and no leaks detected during time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Pflugerville, TX 78660
Matthew
Job Details: 04/01/2021
"Arrived onsite for refrigerator not cooling in RC and FC. Upon inspection found all fans running and compressor humming. Removed evaporator covers and found no frost pattern. Removed compressor compartment cover and found frost forming on suction tube in compressor compartment. Discussed with SW and diagnosed sealed system repair. Seems to be a blockage. Will need SS tech for 2 hrs. Sealed system parts covered any additional will be charged. Ordering Oil less gages, Non UV dryer, evaporators FC/RC and compressor. Office to reschedule. ; ordrng 1 2HR (2HR) and 1 OILLESSGAUGES (OIL LESS GAUGES ) and 1 W10843121 (filter dryer) and 1 W10865322 (evaporator RC) and 1 W10903340 (compressor) and 1 W10913906 (coupler) and 1 W11035643 (evaporator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Pflugerville, TX 78660
Matthew
Job Details: 04/01/2021
Arrived onsite for dishwasher rack rusting and not heating properly. Upon arrival put into diagnostics and found 3/3 OWI calibration. Ran diagnostics and did not have any issues. Did find that incoming water was below temperature. Made recommendations to customer. Heater is functioning properly. The upper rack is failing due to rust and will need replacement. Ordering upper rack and bring back OWI sensor just in case. Office to reschedule. ; ordrng 1 W10909088 (dishrack upper)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Jarrell, TX 76537
Kayman
Job Details: 04/01/2021
"Arrived onsite for dishwasher leaking. Upon inspection I found the unit working as designed. I began feeling around for any moisture escaping. I found the insulation pad between the door panels was wet. I removed the front panel and found a trail of water coming down from the vent and onto the insulation. I removed the vent and found the gasket not in correct position and slightly rolling out of place letting water seep by. The gasket wasnt da,aged so I corrected and re assembled the unit. The unit is working as designed at this time and no leaks detected after repair. Job complete."
We serviced a
GE DISHWASHER
Model CDT865SMJ2DS
Near Spicewood, TX 78669
Brandon
Job Details: 04/01/2021
"Arrived on site for customer complaint of unit not washing properly, just like last time, I found debris in sump assembly, also found water valve not allowing for enough water to enter into tub. Wash motor is not covered under AHS do to the wood, plastic and broken glass I found in sump assembly. ; ordrng 1 WD22X20688 (Upper hub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Austin, TX 78734
Brandon
Job Details: 04/01/2021
"Arrived on site to replace water pan, I replaced water pan, tested good"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Georgetown, TX 78633
David S
Job Details: 04/01/2021
"Arrived on site for washer making a noise. I inspected the unit and work area. I put the unit into diagnostics and found no fault codes. I ran a service test and found the unit making a noise during spin and agitation. I inspected the belt, splutch and gear case. I found the gear case leaking, the belt and splutch have burn marks from the belt slipping. I replaced the gear case. I am ordering the belt and splutch, and the motor just in case. The office will reschedule when We have an eta on the parts. ; ordrng 1 W10721967 (Splutch) and 1 W11239857 (Belt) and 1 W11026785 (Motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Leander, TX 78641
David
Job Details: 04/01/2021
"Arrived on site to diagnose refrigerator that was intermittently not making ice, and had noise coming from the water dispenser. Ran water dispenser and could see high pressure. Icemaker was showing no errors. Ran in test 36 and could hear the fan surging and not running consistently. Replaced ice box fan to resolve low ice production. Temps in both compartments good. Turned down water valve on wall to reduce high pressure on dispenser. All is now working as designed. Call complete."
We serviced a
FRIGIDAIRE COOKTOP
Model FPEC3685KSA
Near Georgetown, TX 78633
David S
Job Details: 04/01/2021
Arrived on site for cooktop being cracked. I inspected the unit and work area. I found the cooktop severely damaged. I spoke to the customer about the unit and found out that one of the burners isnt working. I disassembled the unit. I found the burners in good condition. I replaced the cook top. I am ordering the control to complete the repair. The office will reschedule when we have an eta on the parts. ; ordrng 1 316543603 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78738
Brandon
Job Details: 04/01/2021
Arrived on site for customer complaint of noise issue about 1-2 hours into the cycle and the unit is 15db higher then at any other point in the cycle. I ran diagnostic test cycle. ; ordrng 1 W11416362 (Sump assembly) and 1 Cnote (Office to reschedule)
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Austin, TX 78759
Kevin
Job Details: 04/01/2021
"Arrived on site and inspected dryer and found no power showing on display, found no power at terminal block, inspected breaker on the outside of the house and it is tripped. After resetting it dryer is now running properly and ensured it is heating. Recommended to homeowner if this happens again that breakers be inspected by an electrician"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near New Braunfels, TX 78130
Noah D
Job Details: 04/01/2021
"Arrived on site to inspect fridge for not keeping correct temp, upon inspection found the control box causing freezing due to bad programming, replaced controls and unit begun to cool properly. Complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM0
Near Burnet, TX 78611
Cliff
Job Details: 04/01/2021
"Arrived on site to diagnose a refrigerator that is not cooling. Found possible refrigerant leak in evaporator. Due to contaminated system compressor, evaporator, and drier will need to be replaced to complete repairs. Office to have repair authorized, and set return appointment for 3 hour job.; ordrng 1 W10160407 (Compressor) and 1 12002730 (Evaporator) and 1 WPW10143759 (Drier) and 1 W10913906 (Coupling)"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near New Braunfels, TX 78132
Noah D
Job Details: 04/01/2021
"Arrived on site to inspect washer for not allowing selection, upon inspection found the front UI unresponsive, Tested with no issues. Complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near New Braunfels, TX 78130
Noah D
Job Details: 04/01/2021
"Arrived on site to inspect dishwasher for not allowing full cycle. Upon inspection found the latch not closing around strike, replaced both strike and latch to help with issues. All functions worked. Complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model KFIV29PCMS02
Near Canyon Lake, TX 78133
Andrew
Job Details: 04/01/2021
"Arrived on site to test unit for not keeping temp and intermittent ice production and filter light not resetting. Found condenser was clogged. Also found RC drip pan was bowed and RC drain was clogged. Found water system housing was loose. Cleaned condenser. Straightened drip pan and cleared clogged drain and secured water system housing. Tested unit, unit works good. All components tested good(thermistors, ice maker, evap fans, ice box motor, heater). No leaks detected. Job complete."
We serviced a
IKEA MICROWAVE
Model IMBS104GSS00
Near Austin, TX 78745
Kevin
Job Details: 04/01/2021
"Arrived on site and replaced user interface diagnosed on previous visit, after replacement all digits are now visible, job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS01
Near Seguin, TX 78155
Noah D
Job Details: 04/01/2021
"Arrived on site to inspect oven for not allowing selection on displays, upon inspection found the display flashing with no response, reset breaker and tried to factory reset with no success, found 240v at outlet and 12v Dc to console, ordering console. Office to reschedule ; ordrng 1 W11428583 (CONSOLE )"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Cedar Park, TX 78613
David
Job Details: 04/01/2021
"Arrived on site to diagnose washer with close lid message. Ran unit in diagnostic mode and could not get latch to activate. Checked error codes and found no codes present at all. Replaced control due to seeing no errors for dead switch, also replaced lid switch. Retested unit and unit is now locking and running as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Andice, TX 78628
Tommy
Job Details: 04/01/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit console and preformed heat test. Found unit is now operating as designed. Job Completed.
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2422RF4B
Near Hillsboro, TX 76645
Jonathan
Job Details: 04/01/2021
"Arrived on site for a dishwasher that still leaking. Inspected unit and work area. The customer advised that after the last repair, the unit has been a lot better. However it?s still dripping. Tested unit and confirmed customer complaint. Unit was leaking in the center underneath the door. Found unit unlevel and leaning forward potentially aiding the leak. The floor inside the house is unlevel and the cabinetry around the dishwasher is pushing the dishwasher forward. However, tested the unit with the door open and found the lower spray arm cracked in the center where it meets the wash motor. Will need lower spray arm for repair but advise customer that the repair may not be fully completed until they get their cabinetry adjusted to make the unit leveled. Ordering parts and office will need to contact customer about reschedule date.; ordrng 1 5304517203 (SPRAY ARM)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Harker Heights, TX 76548
Al
Job Details: 04/01/2021
"Arrived on site to install previously ordered parts.Removed and replaced both panel and control.Found the new control when installed, counted down 2 seconds and cut off.I reinstalled the old control with no sound and advised my Parts thread about the issues.Control has been recorded and office to reschedule the customer for return services.Needs more work.; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Georgetown, TX 78633
Lou
Job Details: 04/01/2021
"Arrived on site to inspect range leaking gas. Upon further inspection, I checked the cooktop where the possible leak was found before and found no leaks. When I opened the oven door, there was a strong odor of gas. Using my liquid gas leak detector, I found where the gas line coming into the broil burner was leaking gas (photo). I removed and replaced the regulator and checked all gas line connections with my liquid gas leak detector and all connections were good. I tested the broil burner gas line and no further leaks. No gas leaks detected at the end of service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Cedar Park, TX 78613
Justin
Job Details: 04/01/2021
"Arrived on site for a dishwasher leaking. The customer had a video of the unit leaking from the float switch area. I gained access to the switch and could see water traces coming from the top of the switch housing where the nut and gasket are. I put the unit into diagnostics mode and found no stored error codes. I ran a test cycle and observed no leaks indicating an intermittent issue. I found the nut, gasket, and housing needing to be replaced from the video and water traces.I installed the new parts and ran a test cycle in diagnostics. The unit ran through as designed. No leaks observed at end of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Pflugerville, TX 78660
Matthew
Job Details: 04/01/2021
Arrived onsite for dishwasher not drying dishes. Upon inspection found inlet water not to temperature. Also found rinse aid dispenser empty. In diagnostics found error codes for stuck key and door not closed w/in 4 seconds of pressing start. Unit passed diagnostics and heating element did energize. Called tech line for assistance and with unit performing as designed recommended instruct SR#7730409136.
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DP03
Near Canyon Lake, TX 78133
Andrew
Job Details: 04/01/2021
Arrived on site to test unit for error code f2e1. All connections were secure. Cycled power and error code is still present. Unable to enter diagnostics or do anything. Customer received a parts concession and is responsible for labor only. Needing console to fix issue. Advised customer console is expart and cannot currently give time frame on return visit.Office to reschedule.; ordrng 1 W11236885 (console)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25FTMS01
Near Georgetown, TX 78628
Wesley
Job Details: 04/01/2021
Arrived onsite and charged 162.47 for replacement of the dispenser motor. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Temple, TX 76502
Kayman
Job Details: 04/01/2021
Arrived onsite for washer that will intermittently not spin out clothes or not drain all the way leaving clothes wet at end of cycle. Upon inspection Of the auto diagnostics test I found the unit would not agitate but only hum. I lifted and inspected the units drive system. I found the actuator that is on the unit is incorrect and has slipped out of the cam I found f7e6 stored in the unit. I called techline to report . Liam. SR#7730405041 I replaced the shifter and tested the unit. The unit is working as designed and no leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15PHZS0I
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/01/2021
Arrived on site to install new reservoir for ice machine. Installed new part homeowner provided and found failed water valve during testing.); ordrng 1 W10881366 (Valve)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Andice, TX 78628
Tommy
Job Details: 04/01/2021
"Arrived onsite for previously diagnosed parts. Upon arrival replaced unit motor, tested unit. Unit is now operating as designed. Job Completed."
We serviced a
GE REFRIGERATOR
Model GSHF6LGBCHBB
Near Killeen, TX 76549
Tyler
Job Details: 04/01/2021
"Arrived on site for refrigerator needing a previously diagnosed sealed system. Upon arrival I found unit had a hig/low side access valves so I was able to verify low/high sides were both at 0 with refrigerator running and no refrigerant was left in the system. After installing compressor, access valve, & uv dryer. After trying to run a vacuum for 30 minutes I found both low and high sides werent holding a vacuum at all. I then sweep charge the system and found an immediate leak hidden underneath the condenser coil due to how high side line runs in drip pan, after over the years had caused a rusted hole in condenser coil line. We will need to get further ahs approval for the condenser coil itself to be replaced. Office to reschedule once availability of parts and autho is acquired. Also ordering one evap coil to prevent any further surprises but upon return tech should only need cond assy. ; ordrng 1 Wr84x10022 (Cond Assy formed) and 1 Evapkit and 1 Cnote (Need tgo for 2hr return)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Leander, TX 78641
Wesley
Job Details: 04/01/2021
Arrived onsite and found fresh food evap drain clogged with ice again. Ordering P trap drain tube to clear backing up issue. De iced some but return trip will require disassembly and defrosting to repair. A portion ; ordrng 1 W10860180 (Drain extension.)
We serviced a
KITCHENAID MICROWAVE
Model KMCS3022GSS3
Near Leander, TX 78641
Chase
Job Details: 04/01/2021
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Temple, TX 76502
Tyler
Job Details: 04/01/2021
"Arrived on site for washer not turning on. Upon arrival I was able to confirm that when the unit is plugged in the main controls receiving 120 V. High then try to verify the integrity of you I have found that you I was not responsive at all I didnt check voltage while the UI harness was connected to the main control and found that the voltage was bouncing around between .3 DC volts and 9.7 BC volts and not getting the full 12 DC volts at the unit was needing to turn on the UI panel I went ahead and tried replacing the wire to see if there was a short in the wiring harness or j11 connector, but after plugging in the new UI and retesting the DC voltage I found of the same results were occurring I removed the new UI and installed the old ui back in. Office will need to reschedule due to parT currently being on available and we will also need to return with the new UI panel just to ensure that once the main controls install the car is no longer any further issues with you I display ordering one main control; ordrng 1 W11387687 (Main control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Austin, TX 78748
Chase
Job Details: 04/01/2021
We serviced a
WHIRLPOOL RANGE
Model KFDC506JSS00
Near Kingsland, TX 78639
Cliff
Job Details: 04/01/2021
Arrived on site to diagnose a range that is leaking gas. Found regulator cracked and it will need to be replaced to complete repairs.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Georgetown, TX 78628
Chase
Job Details: 04/01/2021
"Arrived on site and removed existing washer and installed new unit. Tested, no leaks, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Austin, TX 78746
Chase
Job Details: 04/01/2021
Arrived on site and removed existing refrigerator. Installed new unit and checked for leaks. Job complete
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Lago Vista, TX 78645
Chase
Job Details: 04/01/2021
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW4
Near Lago Vista, TX 78645
Chase
Job Details: 04/01/2021
We serviced a
WHIRLPOOL MICROWAVE
Model WMC30516HZ0
Near Seguin, TX 78155
Noah D
Job Details: 04/01/2021
"Arrived on site to inspect microwave for not heating, upon inspection found the microwave did not heat
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Kyle, TX 78640
Kevin
Job Details: 04/01/2021
"Arrived on site and found no ice production, recently customer was unable to get water from dispenser but at this time it is working properly, set a short video to CS of dispenser running. Attempted to enter diagnostic cycle to run icemaker but user interface buttons are Technically working but not well enough to enter diagnostic cycle. Replaced Icemaker this is the only prescreen part that could positively affect the situation. If issue continues will need to bring back user interface, main control board, both thermistors, four or five rolls of 1 inch wide foam tape. Coldwater coil in fresh food section may be freezing."
We serviced a
WHIRLPOOL WASHER
Model wfw560chw0
Near Austin, TX 78729
Scott
Job Details: 04/01/2021
"Arrived on site for low water flow error code . Ran diagnostics, found low cold water flow . Checked and found gunk blocking valve . Flushed water line and cleaned out cold water valve . Re ran diagnostics, water flow greatly improved. No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, TX 78729
Scott
Job Details: 04/01/2021
Arrived on site for latch issue . Unit was locked . Got unit unlocked . A time door was opened or closed erro would flash on control. Replaced latch . Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB4
Near Leander, TX 78641
Tommy
Job Details: 04/01/2021
Arrived onsite for microwave bottom light stuck on. Upon arrival found unit control sending constant voltage to light. Relay is stuck unit will need new control ordering office to reschedule upon receiving control.; ordrng 1 W11252184 (Panel) and 1 W10892389 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFS
Near San Marcos, TX 78666
Andrew
Job Details: 04/01/2021
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Leander, TX 78641
Wesley
Job Details: 04/01/2021
Arrived onsite and installed the console. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Austin, TX 78746
Luis
Job Details: 04/01/2021
"Arrived on site for no cool in fresh food. Ran diagnostics no air flow fan powering,checked thermistor test,evaporator thermistor reading 55 while incased in ice diagnosed defective thermistor. Removed door and shelf assembly,removed cover defrosted evaporator,replaced cover that includes new thermistors,reinstalled shelfs and door. Ran diagnostics good airflow changed defrost setting to basic.
We serviced a
GE REFRIGERATOR
Model PZS22MSKEHSS
Near Austin, TX 78726
Scott
Job Details: 04/01/2021
Arrived on site for water dispenser sometime not working . Found some rust on switch and UI buttons looked worn on key pad . Replaced switch and UI. Ordering new UI to see if it sits better . Unit is functioning properly . No water leaks detected at time of service. Call to set return . ; ordrng 1 WR55X20759 (UI)
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS2
Near Killeen, TX 76549
Al
Job Details: 04/01/2021
"Arrived on site and inspected dishwasher not draining.Unit control wasnt accepting commands and never drained even when I canceled the cycle several times..; ordrng 1 8546514 (Electronic Control)"
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Dripping Springs, TX 78620
Leonardo
Job Details: 04/01/2021
Arrived on site to replace orifice holder and screws. . ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Round Rock, TX 78681
Jimmy J.
Job Details: 04/01/2021
Arrived on site for F9E1 error occurring multiple times locking us out of washing. The drain hose was installed properly and is positioned as it is supposed to be. We have now had multiple issues with this washer. Placed in diagnostics and f7 e7 F7 e6. F7 e1. F2 e1. F9 e1 all came up. Cleared error history and placed in diagnostics cycle to try and test. None of the components would respond. Control is faulty. Control was ordered but had not arrived in time to be sent with me today. Marking control as use on return visit to complete the repair. Marking other parts I was sent with today as will use on return visit JIC. ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, TX 78756
Jacob
Job Details: 04/01/2021
Arrived onsite for unit having paint scuffs. at unit. Saw paint scuff. Painted unit. No issues at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WGD7500GW0
Near Austin, TX 78727
Scott
Job Details: 04/01/2021
Arrived on site for clothes catching in drum . Found grill slightly wrapped . Replaced grill . All checked normal. Also ran air flow and got poor exhaust. Recommended to have vent cleaned . Cleaned out lint in unit . Job complete.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Canyon Lake, TX 78133
Andrew
Job Details: 04/01/2021
Arrived on site to test unit for loud rubbing noise. Found belt was slipping causing noise. Needing drive pulley and belt to fix issue. No signs of gearcase failure. Office to reschedule. ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AB02
Near Georgetown, TX 78626
Tommy
Job Details: 04/01/2021
Arrived onsite for unit not operating correctly. Upon arrival found both unit control and console would need to be replaced as they would not operate as designed and communicate and send power to elements.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Leander, TX 78641
Wesley
Job Details: 04/01/2021
Arrived onsite and found dispenser door broken. Replaced the dispenser and tested. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Seguin, TX 78155
Noah D
Job Details: 04/01/2021
"Arrived on site to inspect fridge for not making ice, upon inspection found the Icemaker unplugged causing issues, rewired Icemaker and tested unit, no problems found. Complete"
We serviced a
JENN-AIR ICE MACHINE
Model JIM158XYRS0
Near Canyon Lake, TX 78133
Andrew
Job Details: 04/01/2021
"Arrived on site to test unit for not producing ice. Found water level sensor was not reading causing unit to constantly over flow. When ext. drain pump kicked on power to unit would cycle causing unit to start ice making cycle all over so it was just a revolving of fill and drain. Water hose was leaking onto ext. pump causing internal shortage. Replaced ext. pump, water level sensor and fixed leak, tested unit, unit works good. No leaks detected.
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS0
Near Seguin, TX 78155
Noah D
Job Details: 04/01/2021
"Arrived on site to inspect oven for not heating, upon inspection found the oven mag not spinning, replaced mag and added spring which closed the door correctly. Tested unit for heat and all functions had returned. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/01/2021
"Arrived on site for customer complaint of unit not working, when I arrived, the unit was in the garage and unplugged. I plugged unit in and ran diagnostics, all fan motors passed, all thermistors where showing proper temperatures, compressor tested good, instructed customer to leave unit on and call us if there is a problem."
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS2
Near Spicewood, TX 78669
Brandon
Job Details: 04/01/2021
"Arrived on site to replace dispenser and door mount, after replacing, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Austin, TX 78704
Richard
Job Details: 04/01/2021
Arrived onsite for the dishwasher leaking water and weeping noise. During testing found that that sump was leaking and the water valve was causing the noise. Replaced sump and water valve and dishwasher tested good and no leaks detected complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA71CIHZ01
Near Georgetown, TX 78633
Lou
Job Details: 04/01/2021
"Arrived on site to inspect refrigerator door damage. Upon further inspection, I found the right RC door with a dent in the upper right corner just below the nameplate. I removed and replaced the door and leveled the unit. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
JENN-AIR DISHWASHER
Model JDB1095AWS
Near Leander, TX 78641
David
Job Details: 04/01/2021
"Arrived on site to diagnose dishwasher with bad heating element and no power. On arrival inspected unit and saw the heating element had exploded and separated. When element broke it burned out the control and possibly console. Will not be able to proceed further until electronics and element are replaced, but there may be additional issues at that time. Ordering element, console and control to begin repair. Office to schedule return.; ordrng 1 WPW10218836 (Control) and 1 W10161783 (Console) and 1 Autho (AHS AUTHO), used 1 W10283681 (Heater) from stock"
We serviced a
GE COOKTOP
Model PP945BM3BB
Near Harker Heights, TX 76548
Al
Job Details: 04/01/2021
Arrived on site to install previously ordered parts.R&R the element and board.Reassembled and unit tested as designed.Customer satisfied Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Killeen, TX 76549
Al
Job Details: 04/01/2021
"Arrived on site and inspected unit temperatures of 38 freezer and 47 in the refrigerator compartment.Accessed the evaporator and found it frozen over.Used defrost to confirm the heater was working and assisted it with my steamer.After defrost cycle was complete the evaporator fan motor began cooling.I reassembled and advised the customer to place a bottle of water inside the freezer and wait approximately 24 hours for the bottle to freeze p, meaning the unit would be at optimal temperatures.Customer notified on all aspects of the malfunction and the steps i took to correct this issue.Job complete"
We serviced a
SAMSUNG WASHER
Model WF448AAW/XAA
Near Georgetown, TX 78628
Tommy
Job Details: 04/01/2021
Arrived onsite for unit no drain. Upon arrival found unit would not drain at beginning of cycle. Found voltage going to pump but pump not pushing water through..; ordrng 1 DC31-00054A (Drain)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Salado, TX 76571
Tyler
Job Details: 04/01/2021
"Arrived on site for refrigerator not cooling. Upon arrival I found temps in both cooling compartments above 60 degrees, and after exposing both evaporator coils I found neither of them had any moister or coolness to them of any kind. The amperage to compressor was .81. Compressor was making a loud whining noise during diagnosis. All fans were functioning as designed. High side lines had no heat transfer and dryer was cold. Informed customer office would be in contact once availability of parts was known. Need rescheduled for 2 hr sealed system repair with ss tech.; ordrng 1 W11116006 (Evap ffc) and 1 WPW10608485 (Evap coil freezer) and 1 W10832994 (Compressor) and 1 W10874835 (3 way valve assy) and 1 WPW1014375 (Uv dryer) and 1 W10913906 (Access valve) and 1 Cnote (Need reschedule for tgo + 2 hr repair)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Clifton, TX 76634
Jonathan
Job Details: 04/01/2021
"Arrived on site for a refrigerator that?s having a fan had ice and issues with leaking from the icemaker area. Inspected unit and work area. Found a store shoot gasket bent and mangled causing air flow into the I spin and icemaker sections. Replaced gasket. Checked freezer and confirmed a defrost issue in the freezer section. Attempted to manually force defrost in the unit and found the unit would not heat. Checked the defrost bimetal and found it closed. Went to check he heater and found it open. Placed unit back into the defrost bimetal test and found it open. Attempted to place defrost by metal and water to close it. Once it closed and got access back to the theater, found the defrost by metal open again. Spoke to SW and was advised that the issue would probably be with the evaporator fan, heater, and/or possibly one of the controls. Ordering all parts and office will need to get authorization for repair as well as contact the customer when parts are made available. Thus the office will need to contact AHS for assistance.; ordrng 1 W10581605 (cntrl-elec) and 1 W10861908 (cntrl-elec UI) and 1 WP12729128 (heater)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Killeen, TX 76542
Al
Job Details: 04/01/2021
"Arrived on site to install previously ordered part.Confirmed the malfunction, removed and replaced the sump and motor.Reassembled and unit tested as designed.No leaks detected at the time of service.Customer satisfied Email confirmed Job complete"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Waco, TX 76711
Jonathan
Job Details: 04/01/2021
"Arrived on site for a dryer that?s not heating. Inspected unit and work area. Customer advised that the unit would not heat and the timer would not run. Tested voltage at the terminal block and found 123 V going from L1 to neutral, 123 V going from L2 to neutral, but only .532 V going from L1 to L2. Checked voltage at the plug and confirmed the same issue there. I advised the customer that his issue is with his electrical supply and to get that fixed to correct the issue. Call complete."
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW0
Near Harker Heights, TX 76548
Al
Job Details: 04/01/2021
"Arrived on site and inspected washer issues.I free spun the tub and found the wash plate and gear case were defective and contributing directly to the malfunction.
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Waco, TX 76705
Jonathan
Job Details: 04/01/2021
"Arrived on site for a dryer that?s not operating. Inspected unit and work area. The customer advised that the unit shut off halfway through a cycle. Checked power to the unit and found proper voltage. Checked the fuse and could not get a good reading on the fuse. Replaced fuse and tested unit. Unit still would not power on. Found proper voltage going to the control and UI but the UI not turning on. Once I explained what was going on to the customer, the customer advised that they had the steam that was short circuiting their user interface multiple months ago. Ordering control panel and main control. The office will need to contact customer about a reschedule date due to out of stock and PSP items.; ordrng 1 W11384511 (CONSOLE ) and 1 W11388032 (CONTROL)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Temple, TX 76502
Kayman
Job Details: 04/01/2021
"Arrived onsite for washer making clunking noise. Upon inspection of the diagnostics cycle I found the unit making a loud scratching noise in agitate, I stopped the cycle and lifted the unit to inspect the drive system. I found gearcase oil leaking down through the rotor and some sprayed on the inner walls. I replaced the gearcase and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service. I explained to the customer that there will be a coup,e of loud clicks through out the wash when the unit switches from agitate to wash. Job complete."
We serviced a
GE REFRIGERATOR
Model GSS23GGKKCBB
Near Belton, TX 76513
Tyler
Job Details: 04/01/2021
"Arrived on site for refrigerator not cooling properly. Upon arrival I confirmed amps to compressor was at .58, fridge temp was over 60 and freezer was at 37. Upon further inspection of the unit I found the evap coil was frosted over pretty well but it was entirely uneven and not frosted at the top as well as on the bottom. I found the evap fan had stopped running when ever the door switch was activated. After installing new evap fan and resetting power to unit, I found the evap fan immediately kicked on and the frost pattern on the coil started frost much more evenly. Informed customer to give unit a full 24 hrs to cool before adding items back in. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ04
Near Woodway, TX 76712
Jonathan
Job Details: 04/01/2021
Arrived on site for refrigerator that?s not cooling. Inspected unit and work area. Found internal fans running but the compressor not running. Remove compressor cover and replaced start device. Unit began running and cooling as designed. Call complete.