Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8256 customer reviews

Diego G.

Diego G.

WASHER WHIRLPOOL WFW3090GW0 Arrived on site. Check for no operation issues. Found display not reacting. Will need to replace display and main control board at the same time. PSP. Office to reschedule; ordrng 1 W10778832 (CONSOLE ) and 1 W10840664 (MAIN CONTROL )

Near S Rueckle Rd, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WFW3090GW0 Arrived on site. Check for no operation issues. Found display not reacting. Will need to replace display and main control board at the same time. PSP. Office to reschedule; ordrng 1 W10778832 (CONSOLE ) and 1 W10840664 (MAIN CONTROL )

Near S Rueckle Rd, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WFW3090GW0 Arrived on site. Check for no operation issues. Found display not reacting. Will need to replace display and main control board at the same time. PSP. Office to reschedule; ordrng 1 W10778832 (CONSOLE ) and 1 W10840664 (MAIN CONTROL )

Near S Rueckle Rd, New Braunfels, TX 78130
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFE515S0EB2 "Arrived on site for “dented cooktop” complaint. Inspected unit and found cooktop dented, on left side. Removed and replaced cooktop. Unit is performing as designed."

Near Foreston, MN 56330
Al R.

Al R.

WASHER MAYTAG MVWB880BW0 "Arrived to inspect washer with F51 error code. Service tested the unit and unit gave F51. Disassembled the tub and found several coins and a towel between the inner and outer tub. Removed the debris, reassembled and tested the unit and unit tested as designed. JOB COMPLETE"

Near Willard, Robinson, TX 76706
Lou S.

Lou S.

WASHER MAYTAG MVWB725BW0 "arrived on site to install previously diagnosed and ordered parts. Due to the bearing Belize seized together, I removed the outer tub/bearing and replaced it. I removed and replaced the stator as it was cracked and removed and replaced the suspension as a rod was bent. Once I had the unit back together, I tested it in diagnostics and it operated as designed. I tested in manual test mode on spin and agitate and it operated as designed. No water leaks observed during service, job completed."

Near Silver Creek Dr, Leander, TX 78641
Lou S.

Lou S.

RANGE WHIRLPOOL WCG55US0HS00 "arrived on site to inspect cooktop burners flames. Upon further inspection, I tested all of the burners and they all operated as designed. The front left burner flame was a little too low so I adjusted it to the correct height on the low setting. No gas leaks detected during service, job completed."

Near Sauterne Dr, Leander, TX 78641
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for no operation. Tested unit and found that the motor would hum but not turn the drum. Disassembled unit and found that the front motor clip was disconnected. Reinstall front motor clip and tested. Operations are normal. Vent in dryer in the house are new and clean.

Near Golden Beach Dr, Buchanan Dam, TX 78609
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for no ice. Found ice in bin however ice is melted and stuck together. Found dispenser missing ice door,removed ui found no ice door in dispenser compartment ordering new ice door assembly. Return apt set for wed 1/29; ordrng 1 W11189145 (ICE DOOR)"

Near W Koenig Ln, Austin, TX 78756
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of unit malfunctioning, found deli drawer control and wires had corrosion, shorted out controls. Ordering drawer and controls . 1 W10815669 (dor-fip ss) and 1 WPW10675033 (cntrl-elec)"

Near Woods Loop, Driftwood, TX 78619
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "WRS555SIHZ00 Arrived to inspect no ice. I found the ice maker fill tube frozen deep within the water spout. I tested ohms of the shared light blue and white connections at the bottom of the door and measured 6.32 KOhms, but there is not information available to the expected ohms at that point and that is likely s good reading. Service test mode does not list the ability to engage the heaters within the ice maker area, but I did read a steady 6.8 VAC with the unit running in normal mode. I removed the ice tested and verified ice maker fill and advised the customer to contact us if there are further issues. No leaks observed during service."

Near Sentry Point, Hutto, TX 78634
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS0 "arrived on site to inspect microwave no power. Upon further inspection, I found the unit with no power. I verified the fuse was good and it was. When I inspected the control, I found one o the diodes on the control had been shorted. I removed and replaced the main control and installed the new bulb and tested the unit. It operated as designed. I advised the customer that parts/labor have a one year warranty. Job completed."

Near Meadow Lark Dr, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR JENN-AIR JFX2897DRP02 Arrived on site and found ice accumulated on bottom of fresh food liner and drain clogged. Removed ice and steamed the drain from the top and bottom and tried pouring water down the drain and found only a trickle of water would run through the drain. Called tech line and spoke to Dustin #7724007502. I was unable to get a zip tie to run through the drain from the top or bottom of drain. Drain is restricted and is not a replaceable part. Per tech line no recommended repair and the customer shot call Whirlpool customer care to discuss options. I replaced the evaporator cover due to it has cracked this last time from the ice accumulation in the drain pan. Job complete

Near Lion Heart Dr, Cedar Park, TX 78613
Thomas L.

Thomas L.

WASHER GE WCVH4800K2WW Arrived on site for unit not starting. Found that the unit had a failed door latch assembly. Replaced and tested. All operations are normal and all connections are dry.

Near Ranch Rd 2545, Kingsland, TX 78639
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFG530S0ES1 "Arrived on site for “erratic heat concerns” complaint. Inspected unit and found sensor and control to be faulty. Removed and replaced sensor and control. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Berkman Dr, Austin, TX 78723
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW7800XL0 "Arrived on site and found bearing has failed . Will need to order tub , unable to to remove bearing from outer tub without damaging tub . No water leaks detected at time of service . Will need autho . ; ordrng 1 AUTHO and 1 W10193886 (tub outer)"

Near Desert Flower, Austin, TX 78746
Robert J.

Robert J.

OVEN KITCHENAID KODE300ESS04 "Arrived on job to install blowers. Parts installed tested functionality, passed"

Near Dry Comal Dr, New Braunfels, TX 78132
Paul R.

Paul R.

MICROWAVE WHIRLPOOL KMHS120ESS1 Arrived onsite for the microwave with the door out of alignment. I found the door sagging at the control panel side because the hinges were twisted. I straightened the hinges and the door is level. I tested the unit and it is working as designed. Call complete.

Near Woodland Hills Trail, Austin, TX 78732
Paul R.

Paul R.

WASHER MAYTAG MVWB980BW0 "Arrived onsite for the washer getting a 5D error displayed. I questioned ms about the error and she stated the unit kept displaying an SD and LD message. I ran auto diagnostics and found the drain pump struggling to pump water but it did drain the tub but took to long causing the LD message. I explained to ms that this would also cause the SD message to appear because when the tub started in a spin the basket would still be in contact with water. I replaced the drain pump and tested the unit. The unit started pumping the water out very fast for about 10 seconds and the water just stopped flowing with the pump still running. I removed the basket and found a baby bib had been sucked into the filter hood. I removed it, reassembled the unit and ran auto diagnostics again. The unit is working as designed. There were no water leaks present at the time of service. Call complete."

Near Morning Moon Cir, Austin, TX 78732
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KSSC42QMS03 "Arrived on site for cooling issues . Found compressor not kicking on . Checked pins on compressor got proper ohms. Getting proper voltage to inverter both ac &dc . Ordering inverter . No water leaks detected at time of service . Return 1/30. Will return with control , customer is aware there is small chance control kit may be needed ; ordrng 1 W10629033 (inverter box)"

Near Miramonte Cove, Austin, TX 78759
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIS18PNZB0 Arrived onsite for customer complaint of ice machine not producing ice. Tested unit and found water valve not letting water in. Removed and replaced water valve. Reassembled and turned water supply on. Water now enters unit. Good ice slab began forming. No other issues found. All water connections were dry at time of service.

Near Villa Lugano Dr, Belton, TX 76513
Tyler B.

Tyler B.

DISHWASHER MAYTAG MDB8949SAM1 "Arrived on site for unit control panel not responding and ending cycles. Found panel has shorted. Replaced and tested good, no leaks on site

Near Pioneer Pl, Austin, TX 78757
Tyler B.

Tyler B.

DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on sote for prior diag parts,replaced both spray arms .and tested unit is now spinning, no leaks on site"

Near Mustang Chase, Austin, TX 78727
Kevin B.

Kevin B.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site and replaced spray arm diagnosed on previous visit, insured dishwasher is installed properly and leaning back slightly. Ran a diagnostic cycle and confirm all operations are correct. No water leaks from connections at time of service, job complete"

Near Daly Drive, Austin, TX 78747
Brandon C.

Brandon C.

DRYER WHIRLPOOL MEDC465HW0 "Arrived on site for customer complaint of unit taking to long to dry, found faulty cutoff, element tested good, air flow was good. I replaced cutoff, unit tested good."

Near Evening Star, Kyle, TX 78640
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived onsite for customer complaint of OTR microwave not coming on and light flickering. Removed vent cover and found fuse blown. Also found interlock switches burnt. Removed and replaced upper interlock,3Way,NC,NO switches and fuse. Reassembled and powered on. Unit comes on as intended. No other issues found."

Near Andele Way, Liberty Hill, TX 78642
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WSR57R18DM01 "Arrived on site to replace the compressor, UV dryer, and the access valve due to the unit not cooling. Replaced all parts and added 4.8 ounces of refrigerant and tested the unit. Unit is working properly and no refrigerant leaks present. No water connections to the unit."

Near Paint Brush Ln, Temple, TX 76502
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for unit buzzing, found latch buzzing, replaced latch and still buzzed, found control sending low voltage to latch. Will need control to complete.; ordrng 1 CNOTE (OFFICE RS) and 1 W11261167 (CONTROL)"

Near Austin, TX 78717
Thomas L.

Thomas L.

WASHER MAYTAG MVWC416FW1 Arrived on site for unit leaking water. Tested unit and found water marks on floor. Check unit and found loose hose clamp at pump. Reposition the clamp and tested and all water connections are dry.

Near Fox Crossing, Burnet, TX 78611
Paul R.

Paul R.

OVEN WHIRLPOOL WFG525S0HB0 "Arrived on site for the range to replace previous diagnosed parts. I found the gas valve good. I tested the burner and found the flame floating. I closed the air shutter down to get a proper flame. I found the DSI control that was replaced locking out after one ignition try and never retrying. I had 121 VAC from the main control to the DSI control. When I pushed on the connector at the control to check voltage the unit tried to ignite again. When pushing on the ignition harness the unit stopped trying to ignite and the burner stayed lit and there was 11 VDC going to the gas valve. The unit stayed lit for about 1 minute and the voltage dropped out to the gas valve with voltage still going from the main control to the DSI control. The DSI control needs to be replaced again along with the ignition harness. I am also bringing another ignitor just incase because the one on the burner is bent. Ordering C-notes, W11161843 HARNESS, W11162730 MODULE-SPK, & WP9758079

Near Lyndhurst St, Austin, TX 78717
Paul R.

Paul R.

OVEN WHIRLPOOL GBD307PRB01 Arrived onsite to replace the previous diagnosed parts. I installed the rebuilt control and tested the oven. I tested the unit in bake and broil modes. The unit is working as designed. Call complete.

Near Capella Trail, Austin, TX 78732
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for refrigerator freezing items in RC and not making ice. Measured temperature in FC at -5° and RC at 22°. Tested thermistor resistance at 27k ohms. Called tech support and spoke with Scott, was advised to replace control. Removed failed control and installed new. Inspected ice maker and fill tube and found fill tube frozen. Removed ice from fill tube and cycled ice maker. Found no water getting to ice maker. Gained access to inlet valve and cycled ice maker with tube disconnected. Found valve operating correctly. Cleared tube at valve to ice maker and cycled again. All tested good, no water leaks present. (SR#7724008015)."

Near Westinghouse Rd, Georgetown, TX 78626
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived onsite for the refrigerator with the inside and the outside lights out. I questioned mr about the issue because the unit was working when I arrived. Mr stated that the inner LED lights would all go out and the deli UI would be out. Mr stated that when this happened he reached in the deli drawer and moved the harness and the deli UI came back on but the LED lights only came on once. Need to replace the deli UI, deli UI harness, and the LED control because apparently the harness has an issue and the controls are not communicating. Ordering C-NOTES & W11170612 HARNS-WIRE. Will return with the two prescreened controls.; ordrng 1 C-NOTES (NEEDS PARTS AUTHORIZATION. OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 W11170612 (HARNS-WIRE)"

Near Hunter Ace Way, Cedar Park, TX 78613
Robert J.

Robert J.

RANGE AMANA AGR5330BAS3 "Arrived on job to replace door. Replaced, tested functionality,passed."

Near Mary Max Circle, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSO48QTB00 "Arrived on site for not dispensing ice. Found auger motor shaft stripped diagnosed faulty shaft,installed new shaft assembly tested ice dispenser,ice dispensing unit working as designed"

Near Mountain Cedar Cove, Austin, TX 78731
Jerry C.

Jerry C.

DRYER MAYTAG MEDC215EW1 "MEDC215EW1 Arrived to inspect paint issue. I found the paint was incorrectly applied and easily coming off at the ear of the drum. I removed and replaced it and tested. Operational test good, no lint within newer chassis."

Near S Granger, Granger, TX 76530
Diego G.

Diego G.

DRYER MAYTAG MED3500FW1 Arrived on site. Checked for noise issues. Found a lot of vibration coming from motor. Replaced motor and blower wheel and added sound pads. Noise much better but still has noise occurring. Will need more sound pads to try to minimize noise. Rescheduled for 1/29/19; ordrng 5 W11113654 (SOUND PADS )s

Near FM713, Dale, TX 78616
Diego G.

Diego G.

DRYER MAYTAG MED3500FW1 Arrived on site. Checked for noise issues. Found a lot of vibration coming from motor. Replaced motor and blower wheel and added sound pads. Noise much better but still has noise occurring. Will need more sound pads to try to minimize noise. Rescheduled for 1/29/19; ordrng 5 W11113654 (SOUND PADS )s

Near FM713, Dale, TX 78616
Diego G.

Diego G.

DRYER MAYTAG MED3500FW1 Arrived on site. Checked for noise issues. Found a lot of vibration coming from motor. Replaced motor and blower wheel and added sound pads. Noise much better but still has noise occurring. Will need more sound pads to try to minimize noise. Rescheduled for 1/29/19; ordrng 5 W11113654 (SOUND PADS )s

Near FM713, Dale, TX 78616
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Replaced thermistor harness with evap motor. Repositioned thermistor in correct spot and added silver tape. Instructed cust to allow 24hrs for unit to cool down all the way. No leaks present. Job complete.

Near Williams Way, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Replaced thermistor harness with evap motor. Repositioned thermistor in correct spot and added silver tape. Instructed cust to allow 24hrs for unit to cool down all the way. No leaks present. Job complete.

Near Williams Way, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Replaced thermistor harness with evap motor. Repositioned thermistor in correct spot and added silver tape. Instructed cust to allow 24hrs for unit to cool down all the way. No leaks present. Job complete.

Near Williams Way, New Braunfels, TX 78130
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0AB03 "arrived on site to inspect oven fan not turning off. Upon further inspection, I placed the unit in diagnostics and checked error codes and there were none. When I cancelled out of diagnostics, the unit fan turned off. I turned the power off to the unit and tested the thermostat and it was good. I tested ohms to the fan and it was good. I turned the power back on to the unit And when I tested voltage to the fan from the control, there was none and error code F1E1 appeared on the display and the unit had no functions. I removed and replaced the main control and tested the unit according to the tech sheet and the unit operated as designed. Job completed."

Near Oak Hollow Dr, Leander, TX 78641
Scott  M.

Scott M.

DRYER WHIRLPOOL WGD8500DC Arrived on site for another call . Nothing wrong with dryer .no charge .

Near W 35th St, Austin, TX 78703
Arthur B.

Arthur B.

DISHWASHER FRIGIDAIRE FGID2466QW6A "Arrived onsite for customer complaint of dishwasher leaking from bottom. Removed toe panel and signs of rodent infestation. Tested unit and found water leaking from fill hose. From inspection, look as if a rodent chewed thru fill hose causing the leak. Advised Frigidaire will not cover service call and this is to treated as a COD call. Also advised that no warranty will be implied on replacement since issue was caused by rodents.; ordrng 1 154446002 (tubing)"

Near Cliffwood Dr, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

VENTHOOD WHIRLPOOL UXT5230BDS1 Arrived on site for venthood light cover broken. Inspected unit and found cover from light broke and light bulb missing. Replaced light socket assembly. Tested unit operation and all tested good.

Near Leander, TX 78641
Jonathan  S.

Jonathan S.

VENTHOOD WHIRLPOOL KXW9736YSS0 "Arrived on site to install previous diagnosed part. Removed faulty motor and installed new motor assembly with capacitor. Tested operation, found not much sound change between low and medium. Checked amp draw and found on low amp draw is 1.8, medium is 3.8 and High is 3.2 . Measured amp draw first trip out and was around same amps. Called tech support and spoke with Rich he stated (SR77240233480). He stated motor may not be compatible to fan. Will need to put in part research. Picture are attached to SD-QuickPic. If correct motor will need to replace motor and switches again. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (PART RESEARCH AND SCHEDULE ) and 2 W10853393 (SWITCH )s and 1 WPW10294006 (MOTOR )"

Near Cypress Springs Way, , TX 78633
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRFC300ESS01 Arrived onsite for the refrigerator with the doors not level. I adjusted the leveling feet and now the doors are level. Call complete.

Near Woodland Hills Trail, Austin, TX 78732
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF555SDHW00 "When I ask the dispenser to dispense water, it also dispenses ice at the same time. Both controls have been replaced. If I disconnect the ice paddle at the UI, the water dispenser works properly. Will order new left fresh food section door.; ordrng 1 W10862413 (dor-fip)"

Near Los Encinos Dr, Marble Falls, TX 78654
James C.

James C.

OVEN WHIRLPOOL WFE515S0ES0 Arrived on site and tested operation. I found the oven to be 15 degrees hotter than set temp. Calibrated unit down 10 degrees and found temp to only average 3 degrees above set temp. Unit working properly. Job complete

Near Trellis Boulevard, Leander, TX 78641
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for drip tray peeling . Found tray ground peeling and small crack allowing any spilled water to drip to left side . Replaced tray . No water leaks detected at time of service job complete .

Near W Courtyard Dr, Austin, TX 78730
James C.

James C.

REFRIGERATOR MAYTAG MFF2258VEM4 Arrived on site and installed new jazz board and harness. Programmed control and verified operation. Unit working properly and all functions test good. Job complete

Near Williams Way, Cedar Park, TX 78613
Steve C.

Steve C.

DRYER ROPER RED444OVQ1 Arrived on site for the unit will not start. Tested the units and found the door switch is broken. Replace the door switch and tested the unit. Unit working properly and advise customer to clean air vents every six months.

Near Lakeway Dr, Georgetown, TX 78628
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site and installed latch. Unit is now operating as designed.

Near Farm to Market Rd 1325, Austin, TX 78728
Robert J.

Robert J.

WASHER MAYTAG MHWE201YW00 "Arrived on job for complaints of leaking. Found debris on glass allowing water to pass through bello. Cleared debris, tested cycle. No leaks detected"

Near W Schlemmer St, Kyle, TX 78640
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site and called tech line and spoke to Andrew #7724013387 to document issue. Installed new door and tested. Unit working properly. Job complete

Near Matisse Pointe Dr, Jonestown, TX 78645
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for drum replacement. Replaced drum and tested good.

Near Mc Phaul St, Austin, TX 78758
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KUWR304ESS00 Arrived onsite for the wine cooler making a buzzing noise all the time. I found when the compressor was running it was causing a vibration sound at the bottom of the unit. I applied sealer pads at the bottom of the unit. I tested the unit and it is quiet and is working as designed. Call complete.

Near Lakecliff Hills Ln, Austin, TX 78732
Joseph C.

Joseph C.

OVEN GE JT3500SF4SS "Arrived on site for “F97 error code” complaint. Inspected unit and found lower fan faulty. Upper fan ordered, from previous visit. Ordering new lower fan. Needs authorization.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 WB26X23613 (cooling fan lower)"

Near Willy Rd, Bastrop, TX 78602
Arthur B.

Arthur B.

DRYER GE DPSR610EG7WT "Arrived onsite for customer complaint of dryer not turning when pressing start. Removed top and found drive belt broke. Removed and replaced drive belt using personal stock. Reassembled and tested. Dryer not tumbles and heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service."

Near Crown Anchor Bend, Georgetown, TX 78633
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site and inspected microwave and found blower motor is not running, replaced control board and it is still not moving. Microwave is still heating but will bring back magnetron, capacitor, and diode and replace them along with a blower motor.; ordrng 1 W10892388 (motor-fan) and 1 W11256462 (DIODE)"

Near Kyle, TX
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher not drying. Ran diagnostics and found error code F7E1 (Heater Open). Removed heater and found no continuity. Replaced heater and reassembled. Ran manual test. Found heater now works as intended. No other issues found. All water connections were dry at time of service.

Near Kingsway Rd, Georgetown, TX 78628
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDS02FRSS1 Arrived onsite for the dishwasher that washer ok on the bottom rack but not on the top rack. Ms stated she doesn’t think it’s washing correctly on the bottom now. I found the upper wash arm tub not in the hanger correctly. I corrected this and tested the unit. I found the pump weak and not putting out much pressure. I replaced the pump & motor and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Eagles Glen Dr, Austin, TX 78732
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS586FIEM04 Arrived on site for no ice issue. Found ice door not fully opening causing ice to back up in chute. Replaced ice door assembly tested ice dispenser unit working as designed.

Near Aldrich St, Austin, TX 78723
James C.

James C.

DRYER MAYTAG MGD5500FC0 Arrived on site and installed new ui. Tested unit for proper operation and found unit working properly. Job complete

Near Villa Capri Court, Jonestown, TX 78641
James C.

James C.

ICE MACHINE KITCHENAID KUIS15NRTS2 "Arrived on site and installed new recirculating pump, drain pump and harness. Used dielectric grease in all connections to help prevent moisture collecting in the contacts that would cause corrosion prematurely. Tested operation and found all functions test good. Job complete"

Near Hero Way West, Leander, TX 78641
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL ED5PVEXWS14 "Arrived on site for “no water or ice” complaint. Inspected unit and found kinked line, between valve and filter. Freed line. Unit needs new filter, as well. No leaks detected, at time of service."

Near Enfield Rd, Austin, TX 78703
Kevin B.

Kevin B.

DRYER MAYTAG MEDX655DW1 "Arrived on site and found door switch is broken, if switch is bypassed dryer will run properly. Quoted customer for switch, Job complete."

Near Coats Cir, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived on site for stuck filter found broken connection on housing.diagnosed unit will need new housing. Removed housing installed new housing,installed filter checked removal and installation on housing unit working as designed,ran water dispenser no leaks from housing.

Near Torrington Ln, The Hills, TX 78738
Jonathan  S.

Jonathan S.

WASHER LG WM2487HWMA "Arrived on site for washer continues to get error code for FE. Performed diagnostics mode and tested unit. Found hot water valve to unit is shut off. Customer stated that fault came up when hot water valve was on. Found front right solenoid getting stuck in open position in diagnostics mode. Found major suds buildup in unit. Confirm failure with customer. She stated that she has to turn cold water and on then she can continue cycle; ordrng 1 5220FR2008F (COLD INLET VALVE) and 1 SEENOTE (SCH PM)"

Near Tomahawk Trail, Georgetown, TX 78626
Leonardo C.

Leonardo C.

MICROWAVE MAYTAG MMV5208WS1 Arrived on site to test unit for not heating. Test unit and found bad magnetron. Replaced magnetron test unit and unit test good job complete

Near Wildcat Draw, Buda, TX 78610
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC54EC0HS00 Arrived on site to replaced mag sensor. Replaced sensor test unit and unit test good job complete unit heating correctly.

Near Everglade Drive, , TX 78610
Luis M.

Luis M.

REFRIGERATOR/TOP GE GSE23GSKJCSS "Arrived on site for no cool. Powered unit on compressor powered on,heard hissing noise from weld joint,powered 7nit off found dye on weld joint. Repaired weld joint,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly."

Near E 6th St, Austin, TX 78702
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL DU1055XTVS1 "Arrived onsite to install new dishwasher console from diagnosis. Removed and replaced faulty control panel. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Ashlyn Dr, Killeen, TX 76542
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of temperature being off in oven by 100 degrees. Found at 350 oven was off by 20 degrees, at 400 oven was off by 80 degrees. Found faulty sensor, I replaced sensor, tested good."

Near Wynnpage Dr, Dripping Springs, TX 78620
Al R.

Al R.

OVEN WHIRLPOOL WGE555S0BS02 Arrived to install previously ordered parts. Removed and replaced the knobs on the left side of unit. JOB COMPLETE

Near Co Rd 4879, Copperas Cove, TX 76522
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM3 "Arrived on site for dishwasher not draining. Inspected drain line to garbage disposal. Customer stated that a couple of wine glass had broken. Gave customer estimate for clogged drain pump. Removed drain pump and inspected, found a piece of glass in drain housing. Inspected drain pump impellers and housing. Found housing roughed up from glass. Checked drain line at garbage disposal. Performed diagnostics mode and found heavy, normal, start and clean LED lights out on control. Found unit draining. (DW120) Ran test mode and monitored water connection and operation. All tested good, no water leaks present.paid in full on credit card."

Near Hedgerow Ln, Liberty Hill, TX 78642
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for drain hose replacement, replaced hose and tested good, no leaks on site"

Near Lyndhurst St, Austin, TX 78717
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH32519HB2 Arrived on site for unit making loud noise when fan on. Removed unit found shell pushed down causing she'll to make contact with blower wheel. Corrected shell and Testd good.

Near Sunrise Rd, Round Rock, TX 78664
Robert J.

Robert J.

WASHER MAYTAG MVWB835DW3 "Arrived on job for complaints of a noise. Determined noise was coming from gearcase. Replaced gearcase, no noise detected. No leaks detected at time of service"

Near Las Brisas Blvd, Seguin, TX 78155
Leonardo C.

Leonardo C.

DISHWASHER IKEA IUD9500WX4 Arrived on site to test unit for unit not working correctly. Test unit and can hear water running in to dishwasher but water was not staying. Test unit and found mice had chewed sump and motor and drain hose making unit leak. Will need new sump and motor and drain hoses. Advised customer the warranty does not cover infestation so he would have to pay for parts and labor he said he will take care of the mice then call back to get unit repaired job complete

Near S Madrone Trail, Austin, TX 78737
Jerry C.

Jerry C.

DRYER MAYTAG MEDB725BW0 MEDB725BW0 Arrived to inspect no heat. I found the thermal fuse open and it will require replacement. Office to order thermal fuse. Lint removed from chassis.; ordrng 1 WP3390719 (fuse-thrml)

Near Drake Ln, Taylor, TX 76574
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL MSS26C6MFZ Arrived on job for complaints of leaking when calling for water. Resealed the leaky tube. Tested functionality passed no leaks detected.

Near Jim Miller Dr, Kyle, TX 78640
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for unit freezing in fresh food section. Customer also informed me that the unit is very Noisey. Found Noisey damper. Replaced and tested. Unit now operates properly and all water connections are dry.

Near Co Rd 133, Burnet, TX 78611
Leonardo C.

Leonardo C.

OVEN GE JTP35SP2SS Arrived on site to test unit for door lock error. Test unit and found same problem unit needing new latch. Turned latch manually to opened position advised customer she need a new latch that this is just a temporary fix. If unit gets locked again we can’t come open it for her under a call back. She will need to replace latch or be charge another trip charge job complete

Near Fraser Cove, Austin, TX 78738
Leonardo C.

Leonardo C.

MICROWAVE JENN-AIR JMC1150WB00 Arrived on site to test unit for unit sparking. Found unit sparking from magnetron. Removed unit from wall checked unit and found bad magnetron. Ordering new magnetron WPW10126794 . Rescheduled for Tuesday 1/29/19; ordrng 1 WPW10126794 (MAGNETRON )

Near Pinehurst Dr, Austin, TX 78747
Tyler B.

Tyler B.

OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site for complaint of oven 30* over themp. Replaced sensor . Set unit to 350 and let heat. Once preheat was done, checked temps and found temp at 376. As normal operations, advised customer that ovens do heat hotter than what set to. Giving you a temp average. No gas leaks on site."

Near Galena Hills Loop, Round Rock, TX 78681
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4950HW0 Arrived on site for “unit not coming on” complaint. Inspected unit and found broken door switch. Removed and replaced door switch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Taylor St, Smithville, TX 78957
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site for the refrigerator not cooling well and not producing ice. I found the RC evaporator completely iced and frosted over. I found the fan is running correctly. I found all of the thermistors good. I found the drain clean and clear. I found all door gaskets and the evaporator cover sealing correctly. I checked all the previous history for service on this appliance and everything that could cause frost has been replaced. I went over all my findings with the service manager and he is to get with American Home Shield and the customer.; schdld next appmnt for 1/29 TUE !

Near Falcata Cove, Austin, TX 78750
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8500DC3 "Arrived on site and found error code for long fill, and Thermistor shorted, replaced water valve and it is now operating properly in the diagnostic cycle. No water leaks from connections at time of service, job complete."

Near Black Mesa Hollow, Austin, TX 78739
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW7590FW0 Arrived on site and installed controls. Tested unit with now water and progressed. All checks good. Unit is now operating as designed.

Near Aldrich St, Austin, TX 78723
Steve C.

Steve C.

WASHER MAYTAG MVWB835DC3 Arrived on site for the unit is leaking water. Tested the unit in diagnostics and received no error codes. Tested the unit and found the leak is coming from the valve. Replaced the valve and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near E Victory Ave, Temple, TX 76501
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for faulty ui new ui is wrong part in box ordering another ui control; ordrng 1 W11224590 (UI CONTROL)

Near Serene Hills Dr, Austin, TX 78738
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW0 Arrived on site and found unit motor overheating.

Near Jordan Ln, Elgin, TX 78621
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF736SDAM "Arrived on site and found unit valve broken. Replaced valve to repair leak. All checks good, unit is operating as designed."

Near Cardinal Dr, Paige, TX 78659
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT920SADM2 Arrived on site to test unit for not drying. Customer had replaced element and tod. Put board on test and found f7E1 error erased error code and test unit and unit test good job complete.

Near Cardinal Flower Drive, Austin, TX 78739
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ0 "arrived on site and found temperature in fresh food is 56 degrees, disassembled freezer compartment did not find any frost buildup, frost pattern looks good, evaporator fan is blowing, and damper has already been replaced. Spoke with tech line and they want The air duct directly above the evaporator fan replaced. There is no visible failures with the current part, spoke with CS and will also bring back evaporator fan motor, and control boards. No water leaks from connections at time of service SR7724015719; ordrng 1 W10260378 (duct-air) and 1 W11035841 (cntrl-elec) and 1 W11239666 (UI) and 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (motor-evap)"

Near Maplewood S, Kyle, TX 78640
Jonathan  S.

Jonathan S.

WASHER LG WM2487HWMA "(AI) Arrived on site to install previously diagnosed part. Gained access to water valve, removed and replaced with new. Tested unit and all tested good. No water leaks present at time of service.

Near Tomahawk Trail, Georgetown, TX 78626
Scott  M.

Scott M.

OVEN WHIRLPOOL MEW9627DS02 "Arrived on site ,replaced main control. Tested unit , preheated both oven . All tested good .

Near Thorncliffe Dr, Austin, TX 78731
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT720PADM3 "Arrived on site for customer complaint of unit leaking, found leak coming from door due to gasket, I replaced gasket, unit tested good."

Near Highland Village Dr, Austin, TX 78738
Joseph C.

Joseph C.

WASHER MAYTAG MHWE251YG00 "Arrived on site for “not spinning all water out of clothes” complaint. Inspected unit and found F9E1 error code. Inspected drain pump and found pump to be loaded with debris. Removed debris from drain pump. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Blair Ave, Bastrop, TX 78602
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site and found debris rattling in fan blade housing, removed debris and noise has stopped. Airflow is good and dryer is heating properly. Job complete"

Near Wordsworth Dr, Austin, TX 78704
Tyler B.

Tyler B.

DISHWASHER KENMORE 665.13473N411 "Arrived on site for unit not drying, found control failed not sending volts to heater. Replaced control and tested good. No leaks on site

Near Ohlen Rd, Austin, TX 78757
Arthur B.

Arthur B.

REFRIGERATOR GE HSS25ASHBCSS "Arrived onsite for customer complaint of SxS refrigerator not making ice nor dispensing water. Removed water lines and found filter head clogged not allowing water to enter. Removed and replaced filter bread assembly. Reassembled and turned water supply on. Tested water. Water now flows to dispenser as intended. Also, icemaker called for water as well. No other issues found. All water connections were dry at time of service."

Near Hogan Bluff Ct, Georgetown, TX 78633
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite to install new diffuser from prior tech’s diagnosis. Removed and replaced noisy diffuser. Reassembled. Diffuser now open and closes quietly. No other issues found. All water connections were dry at time of service.

Near Brazos Dr, Georgetown, TX 78628
Diego G.

Diego G.

RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site. Replaced right front infinite switch. Cycled element, all functions tested OK. Job complete"

Near Rosewood Dr, , TX 78616
Diego G.

Diego G.

RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site. Replaced right front infinite switch. Cycled element, all functions tested OK. Job complete"

Near Rosewood Dr, , TX 78616
Diego G.

Diego G.

RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site. Replaced right front infinite switch. Cycled element, all functions tested OK. Job complete"

Near Rosewood Dr, , TX 78616
Steve C.

Steve C.

DRYER MAYTAG MEDX655DW1 Arrived on site for the unit will not start. Tested the unit and found the door switch has broken. Replaced the door switch and tested the unit. Unit heat and works properly. Advise customer to clean air vents every six months.

Near Upton Dr, Kempner, TX 76539
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE254ESS1 "Arrived on site , replaced drain pump motor . Ran diagnostics all checked good . Nonwater leaks detected at time of service . Job complete ."

Near Davis St, Austin, TX 78701
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL ED5KVEXVQ01 Arrived on job for complaints of temperature issues. Exposed evaporator and found partial frost on it. Called chase and instructed for a sealed system repair. Will also need to install kit for ice door.; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (AUTHORIZATION ) and 1 TJ90SF8404 (TUBE) and 1 W10233961 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)

Near Bottle Brush Dr, Kyle, TX 78640
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE204DSS0 Arrived on site to test unit for not turning on. Test unit and found white wire coming in giving 74 volts and black wire giving 78 volts. Plugged unit in to different out and found bad board and bad panel. Replaced both parts and unit working correctly. Customer needs an electrician to fix wire problem job complete

Near Oak Grove Rd, Buda, TX 78610
Robert J.

Robert J.

VENTHOOD WHIRLPOOL KVWB406DSS2 Arrived on job to install lower chimney. Part arrived damaged. Customer showed an issue with the install that will have to be corrected. Instructed customer that install issue will have to be done by the installation company. Office to schedule and inspection of part before sending out. Spoke with Chase and he recommended we drop part off to customer for the installation team to put on after correcting install to minimize risk of damage to parts. ; ordrng 1 WPW10350864 (chimney)

Near Kensington Way, New Braunfels, TX 78130
Wesley P.

Wesley P.

RANGE FRIGIDAIRE BGGF3042KFA Arrived on site and replaced shorted probe to restore heating function. All checks good. Unit is now operating as designed.

Near Hyacinth Dr, Austin, TX 78758
Brandon C.

Brandon C.

RANGE WHIRLPOOL KDRS467VSS04 "Arrived on site for customer complaint of unit sparking when not in use quoted customer for spark module, customer is not going with repair at this time.

Near Eck Ln, Austin, TX 78734
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM354ESS2 "arrived on site to inspect dishwasher not mounted. Upon further inspection, I found the mounting brackets had been cut too short and the brackets were not screwed into the cabinet trim. I removed the current mounting brackets and installed new brackets and correctly mounted the unit to the cabinet panels. I leveled the unit and then tested in diagnostics. Unit operated as designed with no error codes showing. I advised the customer of my repairs. No water leaks observed during service, job completed."

Near Silver Fountain Dr, Leander, TX 78641
Robert J.

Robert J.

DRYER MAYTAG MEDX655DW1 Arrived on job for complaints of paint and a noise. Found drum out of round and paint chipped. Will need drum on next visit.; ordrng 1 W10899578 (drum)

Near Palm St, Seguin, TX 78155
Kevin B.

Kevin B.

DRYER WHIRLPOOL WGD8500DC4 "Arrived on site and inspected dryer and found burner is not igniting, found front harness to gas valve is not attached and after correcting it will now light properly. Also found error code for airflow restriction and recommended to customer that vent to exterior be cleaned/cleared. No lint found in unit cabinet at time of service, job complete"

Near Black Mesa Hollow, Austin, TX 78739
James C.

James C.

DISHWASHER WHIRLPOOL WDF760SADM0 Arrived on site and installed new sump and door gasket. Tested for proper operation and found unit working properly. Job complete

Near Prickly Pear Cove, Leander, TX 78641
Tyler B.

Tyler B.

REFRIGERATOR AMANA ASI2575GRS01 Arrived on sote for unit leaking. Found water lines not completely pushed in to water valve. Corrected and tested good. No leaks

Near Casanova Avenue, Pflugerville, TX 78660
James C.

James C.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site and tested operation. I found discoloring on all 3 interlock switches. Installed new switches and interlocks and tested operation. Unit working properly. Job complete

Near S Brook Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WGG745S0FS02 Arrived on site to test unit for left front burner not igniting. Test unit and found bad ignitor. Ordering new burner cap kit WPW10299236 and new burner head WPW10406878. Rescheduled for Wednesday 1/30/19; ordrng 1 WPW10299236 (BURNER CAP KIT ) and 1 WPW10406878 (BURNER HEAD )

Near Van Ness St, Austin, TX 78744
Scott  M.

Scott M.

DISHWASHER AMANA ADB1400AGS1 Arrived on site for no drain dishwasher . Found drain plug still in disposal . Knocked out plug and dishwasher is now draining . . No water leaks detected at time of service . Job complete.

Near Gault St, Austin, TX 78757
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on job to wire harness. Installed, tested functionality,passed. No leaks detected at time of service."

Near Northgap Dr, New Braunfels, TX 78130
Diego G.

Diego G.

RANGE WHIRLPOOL WEE750H0HZ0 Arrived on site. Checked for display issues. Found some buttons on display not reacting. Will need console assembly to repair unit. Office to reschedule; ordrng 1 W11290627 (CONSOLE ASSY )

Near Fallen Oak, New Braunfels, TX 78132
Diego G.

Diego G.

RANGE WHIRLPOOL WEE750H0HZ0 Arrived on site. Checked for display issues. Found some buttons on display not reacting. Will need console assembly to repair unit. Office to reschedule; ordrng 1 W11290627 (CONSOLE ASSY )

Near Fallen Oak, New Braunfels, TX 78132
Diego G.

Diego G.

RANGE WHIRLPOOL WEE750H0HZ0 Arrived on site. Checked for display issues. Found some buttons on display not reacting. Will need console assembly to repair unit. Office to reschedule; ordrng 1 W11290627 (CONSOLE ASSY )

Near Fallen Oak, New Braunfels, TX 78132
Steve C.

Steve C.

DISHWASHER MAYTAG MDB5601AWS Arrived on site to replace the latch assembly due to being broken. Replaced the latch and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near River Walk Trail, Georgetown, TX 78633
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFE515S0EB1 Arrived on site for right front burner not working. Right front burner switch has shorted. Will also bring burner in case it is needed. I cannot test burner with a failed switch. All other burners work. 10103; ordrng 1 W11047722 (elmnt-surf) and 1 WP3149400 (switch-inf)

Near Panther Hollow Drive, Marble Falls, TX 78654
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site for faulty bin thermistor. Removed failed bin thermistor,installed new thermistor ran diagnostics test passed."

Near Lipan Apache Bend, Spicewood, TX 78669
Joseph C.

Joseph C.

DRYER AMANA NED4655EW1 Arrived on site for “drum not turning” complaint. Inspected unit and found motor capacitor failure. Ordering new motor. Return for repairs on Monday 01/28.; ordrng 1 279827 (motor!dryer)

Near E Parmer Ln, Austin, TX 78754
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEBS207SWH04 Arrived on site to test unit for lower oven not getting pass 300. Turned unit and found unit off by 68 degrees. Advised customer she needs a new control board . Customer is going to look around and see what ovens cost. She will call back if she want to continue with job.

Near Tarlton Cove, Austin, TX 78746
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL ADB1400AGS1 "(AI) Arrived on site for dishwasher not drying dishes. Performed diagnostics mode, no error codes. Tested amp draw to heat element and found amp draw within range. Tested for hot temperatures on heating element at end of test cycle. Found heater working. Checked rinse aid dispenser and found working. Tested incoming water temperature not reaching over 100°. Spoke with customer on incoming water temperature should be 120° Instructed homeowner on user care guide. No water leaks present at time of service. All tested good."

Near Limestone Rd, Liberty Hill, TX 78642
Arthur B.

Arthur B.

WASHER MAYTAG MVWB765FC2 "Arrived onsite for customer complaint of top load washer drains when not in use. When arrived,found water inside tub. Also found water valve solenoids not closing allowing water to drip into tub. Ran diagnostics and found mutilple codes regarding water hazards. Drained unit. Ordering water valve and returning with control. R/S for Tuesday 1/29. Turned water supply off at this time.; ordrng 1 W11165546 (VALVE)"

Near Holiday Creek Ln, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FGHB2844LED "Arrived on site for no water. Ran water dispenser no water,removed water filter tested dispenser water coming from filter housing diagnosed customer will need to replace water filter."

Near Highland View Dr, Austin, TX 78731
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site and found refrigerator is vibrating, found refrigerator was not leveled by delivery team. After leveling found rattle when compressor is running. Inspected rear compartment and found refrigerant Lines making contact with cardboard panel. Pushed lines in word and they are no longer making contact. No water leaks from connections at time of service, job complete"

Near Brighton Ln, Austin, TX 78737
Jonathan  S.

Jonathan S.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site for microwave door damaged. Inspected door and found scratch bottom right side. Removed damaged door and installed new. Tested door operations. All tested good. Spoke with customer on user care guide.

Near Dusty Bend, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for loud noise. Found ice hitting fan motor in freezer section. Ran diagnostics found failed thermistor, diagnosed unit will need fan motor that includes harness and thermistors. Defrosted evaporator replaced motor assembly. Fan motor $131.99 labor(RF170)$209.99."

Near Hartnell Dr, Austin, TX 78723
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW7000DW3 Arrived on site and found cold valve not opening. Also found sub feed tripping during washer use. Returning with control. Advised customer to ; ordrng 1 W10758829 (VALVE)

Near Jamie Dr, Manor, TX 78653
James C.

James C.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site and found vent hood light has failed. I found the bulb housing has visible short and I replaced it. Tested operation and found unit now working properly. Job complete

Near S Brook Dr, Leander, TX 78641
Brandon C.

Brandon C.

DRYER AMANA NED4655EW1 "Arrived on site to replace drum, after I replaced, unit tested good."

Near Ranch Rd 2325, Wimberley, TX 78676
Lou S.

Lou S.

RANGE WHIRLPOOL WFG320M0BS3 "arrived on site to inspect range oven light. Upon further inspection, I found that the light bulb had burnt out. Also found a small amount of cooking grease on the bulb which could have caused the bulb to burn out. I am ordering a light bulb and will return with prescreened parts. Scheduled return service for 01/29/19. No gas leaks detected during service.; ordrng 1 W10888179 (bulb-light)"

Near Windmill Cir, Leander, TX 78641
Robert J.

Robert J.

WASHER WHIRLPOOL WTW5550SQ0 Arrived on job for complaints of shaking. Found basket off center causing shaking

Near Pelican Pl, New Braunfels, TX 78130
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and found freezer temp at 38f with working fan and no frost pattern. Amp draw low during cycling compressor. Diagnosing as leak in sealed system. ; ordrng 1 2HOURS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (COMPRESSOR ) and 1 WPW10143759 (UV DRIER)

Near Dr, Silverado Mobile Home Park, TX 78660
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 WDTA50SAHZ0 Arrived to inspect no water. I found the issue was with the unit not circulating. The control was sending voltage to the sump motor at all times the pilot relay was engaged. Office to order control and the sump will require installation with the control. No leaks observed during service.; ordrng 1 W11305297 (CONTROL)

Near Co Rd 414, Taylor, TX 76574
Kevin B.

Kevin B.

DRYER MAYTAG MEDC215EW1 "Arrived on site and found cut off has failed, after replacing it function has returned to dryer. Customer has recently had vent cleared. No lint found in dryer at time of service, job complete."

Near Ashford Park Blvd, Buda, TX 78610
Diego G.

Diego G.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site. Check for no ice issues. Found loose connection at circulating pump. Reconnected connector and cycle, all functions tested OK. No leaks present. Job complete"

Near Northridge, New Braunfels, TX 78132
Diego G.

Diego G.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site. Check for no ice issues. Found loose connection at circulating pump. Reconnected connector and cycle, all functions tested OK. No leaks present. Job complete"

Near Northridge, New Braunfels, TX 78132
Diego G.

Diego G.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site. Check for no ice issues. Found loose connection at circulating pump. Reconnected connector and cycle, all functions tested OK. No leaks present. Job complete"

Near Northridge, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for unit leaking. Test unit and found leak coming from float assembly due to nut not tighten enough. Tighten nut and unit stopped leaking. Also found valve staying open letting water coming in even after turning power of to unit and opening the door. Will need new W11305297 control board and latch WPW10653840. Customer does not want us to replace parts at this time he wants a new unit and said he will call the place of purchase or whirlpool to get a new machine. He also said floor was damaged that floor was sticking up just a little took picture but can’t really tell the wood is sticking up hard to see I could feel a little different on the wood. Turned water off to unit and advised customer not to use the unit job complete.

Near Chinook Dr, Austin, TX 78736
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTE204ESS4 "Arrived on site for dishwasher leaking water. Spoke with customer on issue with unit. Removed kick plate and inspected for traces of water. Found no water marking underneath sump area. Found unit fall under service pointer W10914584C. Removed unit to gain access to upper track. Removed track and installed new. Per diagnostics mode, no error codes. Checked for hot temperatures at end of test cycle. All tested good, no water leaks present."

Near Stone Pony, Liberty Hill, TX 78642
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017FS "Arrived on site and inspected microwave and found cams are missing From interlocks and there is no power showing. Parent control panel peg is broken on the lower right corner. Rebuilt door switch assemblies and microwave still has no power. Microwave was shorted when switches failed, will need to bring back switch assemblies, control board and control panel, and heating components in order to ensure repair is complete on the next visit; ordrng 2 W10156812 (spring)s and 1 W10832024 (thrmst-fix) and 1 W10850446 (capactr-mg) and 1 W10886077 (diode) and 1 W10892389 (cntrl-elec) and 1 W10918928 (panl-cntrl) and 1 WPW10693025 (magnetron)"

Near Brezza Lane, Austin, TX 78748
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived back on site for control replacement. Replaced and Testd good no leaks on site

Near Lismore St, Hutto, TX 78634
Lou S.

Lou S.

DRYER WHIRLPOOL WED70HEBW0 "arrived on site to inspect dryer no operation. Upon further inspection, I turned the unit on and it came on. The customer advised that when he went to turn the unit on, the drum did not turn and the unit made a humming noise. I removed the top and front panels and when I removed the lint duct assembly and found a large amount of lint debris built up in the lint duct assembly and a large amount of lint debris in the blower wheel area. I cleaned the lint from the unit and tested and it operated as designed. No lint at the end of service, job completed."

Near Fern Ct, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF310PAAS4 Arrived on site to test unit for not heating. Found broken heating element. Replaced element . Test unit after replaced element and element turning on no leaks present job complete.

Near E 13th St, Austin, TX 78702
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW7590FW0 Arrived on site for unit no spinning. Found user not adding enough to wash. Also stated unit doesn't power on but these units turn knob to power on . No leaks on site

Near Sugaree Ave, Austin, TX 78757
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on sote for unit not drying dishes. Found control not sending voltage to heater, replaced control and tested good. No leaks on site"

Near Kirkhill St, Hutto, TX 78634
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF560SEYM01 "Arrived on site and found water dispenser is chattering when filter is installed. Removing filter stops chatter, replaced filter housing and it is now working properly. No water leaks from connections at time of service, job complete"

Near Bellair Dr, Kyle, TX 78640
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site. Check for icemaker issues. Found crack in molding of ice maker and also damaged ice bin. Found new icemaker damaged. Will need to re-order ice maker and ice bin. Rescheduled for 2/1/19 Cust requesting morning appt ; ordrng 1 CNOTES (CNOTES ) and 1 W10300024 (icemaker) and 1 W11185686 (ICEBIN)

Near Liberty Bell Ln, Fischer, TX 78623
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site. Check for icemaker issues. Found crack in molding of ice maker and also damaged ice bin. Found new icemaker damaged. Will need to re-order ice maker and ice bin. Rescheduled for 2/1/19 Cust requesting morning appt ; ordrng 1 CNOTES (CNOTES ) and 1 W10300024 (icemaker) and 1 W11185686 (ICEBIN)

Near Liberty Bell Ln, Fischer, TX 78623
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site. Check for icemaker issues. Found crack in molding of ice maker and also damaged ice bin. Found new icemaker damaged. Will need to re-order ice maker and ice bin. Rescheduled for 2/1/19 Cust requesting morning appt ; ordrng 1 CNOTES (CNOTES ) and 1 W10300024 (icemaker) and 1 W11185686 (ICEBIN)

Near Liberty Bell Ln, Fischer, TX 78623
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0AS03 Arrived on site for unit giving f1e1 for controls. Replaced control and UI and Tested good.

Near Great Knot Pass, Pflugerville, TX 78660
James C.

James C.

RANGE AMANA AER6303MFS1 Arrived on site and tested operation. I found no operation from rear left burner. Accessed switches and found the right leg of the harness going to burner had come out of the molex connector and burned the terminal on the switch. Corrected harness and installed new switch. All burners test good and unit working properly. Job complete

Near Appalachian Trail, Leander, TX 78641
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTM404ESS1 Arrived onsite for the dishwasher not draining. I found the drain pump running but no water flowing. The customer has 2 dishwashers with the drain lines tied into 1 disposal. The plumber had put a brass one way check valve between the dishwasher drain lines and the disposal. I found the flapper in the check valve stuck closed. I freed up the flapper and tested the dishwasher. The unit is draining properly. I tightened the door handle on the unit. I advised mr to have these removed and to loop the drain lines because these check valves require more pressure than these dishwasher drain pumps have to continue to work correctly. Call complete.

Near Iowa St, Austin, TX 78734
Robert J.

Robert J.

WASHER MAYTAG MVWB766FW0 "Arrived on job to install console. Installed,tested functionality,passed."

Near E Rosemary Dr, Seguin, TX 78155
Diego G.

Diego G.

COOKTOP JENN-AIR JES9800BAB Found parts that were ordered by ext warranty not correct. Spoke with CS on issue and he said he will get with extended warranty and tech-support. Spoke with customer on situation. Job complete

Near Island View, Canyon Lake, TX 78133
Diego G.

Diego G.

COOKTOP JENN-AIR JES9800BAB Found parts that were ordered by ext warranty not correct. Spoke with CS on issue and he said he will get with extended warranty and tech-support. Spoke with customer on situation. Job complete

Near Island View, Canyon Lake, TX 78133
Diego G.

Diego G.

COOKTOP JENN-AIR JES9800BAB Found parts that were ordered by ext warranty not correct. Spoke with CS on issue and he said he will get with extended warranty and tech-support. Spoke with customer on situation. Job complete

Near Island View, Canyon Lake, TX 78133
Steve C.

Steve C.

COMPACTOR WHIRLPOOL KTTS505ESS0 "Arrived on site for the unit trash compactor door is stuck. Tested the unit and found the ram is down. Was able to put the ram up and open the door. Put the door back on and tested the unit. The ram went down and would not stop and has a electrical burn smell. Found the unit will need a new motor; ordrng 1 882699 (gear-drive) and 1 W10439651 (motor-drv)"

Near Gabriel View Dr, Georgetown, TX 78628
Diego G.

Diego G.

WASHER WHIRLPOOL WFW5090GW Arrived on site. Check for no operation issues. Found loose connection on cord inside unit not allowing display to work. Repositioned connector and reconnected cord to terminal. All functions tested OK. No leaks present. Job complete

Near River Rd, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WFW5090GW Arrived on site. Check for no operation issues. Found loose connection on cord inside unit not allowing display to work. Repositioned connector and reconnected cord to terminal. All functions tested OK. No leaks present. Job complete

Near River Rd, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WFW5090GW Arrived on site. Check for no operation issues. Found loose connection on cord inside unit not allowing display to work. Repositioned connector and reconnected cord to terminal. All functions tested OK. No leaks present. Job complete

Near River Rd, New Braunfels, TX 78132
Jerry C.

Jerry C.

WASHER MAYTAG MVWB835DW3 "MVWB835DW3 Arrived to inspect wash issues. The customer described an issue where the stack height of garments were not fully wetted. I checked for errors and finding none, re-calibrated the unit. I found the basket far back in the chassis and likely making contact during spin ramp up. The shipping spacers were still on the feet and I removed them and then centered the basket within the chassis via leveling leg adjustments. I tested the unit within automatic test mode and it completed without error. I tested in manual high speed spin and overall smoothness was improved. No leaks observed during service."

Near Greatview Dr, Round Rock, TX 78665
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for “F9E1 error code” complaint. Inspected unit and found drain pump trap clogged with hair. Removed hair from trap and tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near W 35th St, Austin, TX 78703
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for “dented fresh foods door” complaint. Inspected unit and found dented fresh foods door. Removed and replaced fresh foods door and badge. Unit is performing as designed. No leaks detected, at time of service."

Near Congress Ave, Austin, TX 78701
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site to test unit for not washing. Test u it and found wash motor not coming on. Test wash motor and motor getting power but not responding. Replaced sump and motor test unit and unit test good no leaks present and unit washing job complete

Near Brezza Lane, Austin, TX 78748
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW1 "Arrived on site and replaced all parts diagnosed on previous visit, after replacement lid and soap dispenser are working properly. No water leaks from connections at time of service, job complete."

Near Desert Primrose Dr, Austin, TX 78748
Joseph C.

Joseph C.

DRYER MAYTAG MGD3500FW0 "Arrived on site for “dented door” complaint. Found problem to be unit delivered with dented lower portion of front panel. Ordered new front panel. Office to set return schedule, due to part needing to be ordered and inspected, before scheduling return visit. No leaks detected, at time of service; ordrng 1 W11179761 (FRONT PANEL)"

Near Forest Bend Dr, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "DIFFERENT ISSUE FROM PREV. REPAIR OF NO WATER .Arrived on site for no ice,found icemaker not running through a forced cycle diagnosed faulty icemaker. Installed new icemaker ran icemaker through a cycle water filled icemaker unit working as designed."

Near Inner Campus Drive, Austin, TX 78712
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED92HEFW1 Arrived on site and found unit rumbling. Replaced blower and motor and put pads in place. Unit is now operating more quietly.

Near Masi Loop, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer not heating. Performed diagnostics and tested unit, found heating element not activating. Inspected power cord and found customer has replaced cord. Tested voltage to unit and found 240 volts. Removed back panel to gain access to fuses and element. Found top thermal cut-off opened. Removed thermal cut off and installed new. Tested and monitored unit cycles and all tested good."

Near Hillcrest Ln, Liberty Hill, TX 78642
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF540PADM3 arrived on site to install previously diagnosed and ordered part. Removed and replaced the door gasket and tested. Unit operated as designed with no water leaks. Job completed.

Near Jacksboro Trail, Austin, TX 78717
Leonardo C.

Leonardo C.

MICROWAVE JENN-AIR JMW2327WS02 Arrived on site to test unit with techline. Test unit with tech support and found bad appliance manager and bad inverter and bad magnetron. Replaced inverter and replaced appliance manager for microwave and magnetron 7724023229. Test unit and unit working correctly.

Near Colorado St, Austin, TX 78701
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WMH53520CS7 "Arrived on site for customer complaint of microwave not working properly. Reset unit, working properly at time of service."

Near Birchwood Cir, Wimberley, TX 78676
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KFIS29BBMS02 "arrived on site ct refrigerator ice maker not working. Upon further inspection, I checked temperature readings in the Rc and FC sections. My reading for the RC was 42 degrees and the FC was 19 degrees. I placed the unit in diagnostics and ran test 56 and got E1–no cooling. I ran test 58 and it read temp warmer than harvest temp. I advised the customer of my findings and notified Service Manager CS of my findings. I am ordering a sealed system consisting of the compressor, dryer, access tube, and both evaporators, along with CNOTE 3 HOURS. Office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (3 HOUR ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10276644 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"

Near Rio Seco, Leander, TX 78641
Robert J.

Robert J.

DISHWASHER AMANA ADB1400AGS1 "Arrived on job to install spring and bushing. Installed, tested functionality of door, passed."

Near Klein Meadows, New Braunfels, TX 78130
Brandon C.

Brandon C.

DRYER WHIRLPOOL MED8200FW0 "Arrived on site for customer complaint of long dry times, found error code F4e3 thermistor error. Tested resistance of both thermistors at control board, tested good, instructed customer to clean vent."

Near Blue Lake Cove, Lakeway, TX 78734
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS02 Customer will not be available for appointment. Reschedule with customer for 1/28/19 cust requesting morning appt. if possible ; ordrng 1 CNOTES (CNOTES )

Near Rocky Ridge Loop, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS02 Customer will not be available for appointment. Reschedule with customer for 1/28/19 cust requesting morning appt. if possible ; ordrng 1 CNOTES (CNOTES )

Near Rocky Ridge Loop, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS02 Customer will not be available for appointment. Reschedule with customer for 1/28/19 cust requesting morning appt. if possible ; ordrng 1 CNOTES (CNOTES )

Near Rocky Ridge Loop, Canyon Lake, TX 78133
Thomas L.

Thomas L.

WASHER MAYTAG MVWX655DW0 Arrived on site for no operation. Found unit totally dead. Found unit to have failed drain pump and failed control board. Replaced both and unit tested properly. All water connections are dry. Office gave approval for cost of repair.

Near Industrial Blvd, Marble Falls, TX 78654
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived onsite for the refrigerator with ice and dispenser concerns. This unit does not have a dispenser. Ms stated that neither compartment is cooling correctly. I found the compressor overload tripping after the compressor started and would run for about 5 seconds. I checked the windings on the compressor and they tested good. I found the compressor drawing 12.67 amps the entire time in start before tripping the overload and never switching to run. Need to replace the start device to complete service. RS for Tue 1/29.; ordrng 1 WPW10448874 (TSD2 115V ELECTRICAL)

Near Rutland Dr, Austin, TX 78758
Steve C.

Steve C.

MICROWAVE KITCHENAID KEMS308SSS05 Arrived on site to replace the inverter and Megatron per whirlpool Sr#7724016671. Replaced both parts and the unit now is giving the F1e5 error code inverter. Spoke to the manager CS and advise that we will be refunding them the cost of labor and parts.

Near Hidden Springs Trail, Georgetown, TX 78633
Jerry C.

Jerry C.

DISHWASHER KITCHENAID KDPE234GPS0 "KDPE234GPS0 Arrived to inspect wash issues. The unit had signs of debris distributed throughout the interior and the customer had attempted to run it twice. I tested within service test mode and found no stored errors and allowed the unit to complete service test mode with all functions present. I advised the customer to use more detergent, as I had them switch types and lower the amount prior. I did hear the sump pulsate several times and it may have been a faulty one installed. Office to order the sump assembly. N leaks observed during service. ; ordrng 1 W11085683 (pump&motor)"

Near Autumn Trail, Georgetown, TX 78626
Jerry C.

Jerry C.

DISHWASHER KITCHENAID KDTE104DSS0 KDTE104DSS0 Arrived to inspect leak. I found the diverter valve seal leaking onto the floor and it had also damaged the diverter. The sump assembly will require replacement. The wire harness appeared to be in serviceable condition.

Near Cherokee Rose Cir, Georgetown, TX 78626
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH32519FS0 WMH32519FS0 Arrived to inspect time issue. I found the unit was loosing approximately 6 minutes within a month. I removed and replaced the control and tested. Operational test good.

Near Haynes Dr, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF330PAHS2 (AI) Arrived on site for dishwasher with broken slide rail. Inspected unit and found that stop for rail would not click into damaged rail. Removed and replaced rail. Tested unit operations and all tested good. No water leaks present at time of service.

Near Valley View Dr E, Leander, TX 78641
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived onsite for customer complaint of french door refrigerator not asking ice nor dispensing water. Tested water and found valve opening. Checked water supply and found builder did not turn water supply. Turned on water supply. Flushed unit. Found good water flow. Ice maker is also turn on as well. No other issues found. All water connections were dry at time of service.

Near Brenham, TX 77833
Al R.

Al R.

RANGE WHIRLPOOL WEG730H0DS0 "Arrived to install previously ordered parts. Installed grate, cap burners and spud orfce. Tested unit and unit tested as designed.JOB COMPLETE."

Near Copper Ridge Loop, Temple, TX 76502
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not filling with water. Test unit and found water turned off to unit under sink. Turned water on to unit test unit and unit working as designed. No leaks present at this time job complete.

Near Wainscot Oak Way, San Marcos, TX 78666

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