"Arrived on site. Removed clips under gasket to allow a tighter seal on gasket to caibinet,checked temp in chest freezer reading 0 door sealing properly."

"Arrived on. Site for display not lighting up. Found display blank . All buttons are functioning, unit is heating but display stays blank . Did breaker reset . Display came back on . Ran diagnostics, no error codes . Unit is operating normally. Job complete"

Arrived onsite for unit WRF555SDFZ11 with seized icebin. Freed the bin and found cause to be frozen fill cup. Cleared all ice and restored production and dispenser function. No parts needed. Advised customer on repair. Did not detect any parts failures fill spout was not frozen indicating not caused by weeping valve. Adjuated chute gasket which was incorrectly aligned and may have aggravated the symtpom. No signer available

"Arrived on site to diagnose dishwasher not washing properly. Tested the unit and confirmed that it was filling with water however, the wash motor was not circulating water through the spray arms. Verified proper voltage was being sent to the motor, confirming a failed wash motor. Removed the old sump and motor assembly and installed a new one. Ensured all hoses and electrical connections were properly secured. Ran a complete diagnostic cycle to verify operation. Unit filled, washed, and drained correctly with no leaks present. Unit is now operating as designed. Job complete."

"Arrived on site to diagnose dishwasher for upper rack wobbling. Tested the unit and inspected the upper rack assembly. Found the rack moving freely with slight side-to-side motion, which is normal operation. Verified that the wheels are properly seated in the tracks and that the rack slides smoothly in and out. Explained to the customer that a small amount of movement is expected due to the rack design and the weight distribution when loading dishes. No mechanical issues or damage found. Unit operating as designed. Job complete."

"Arrived on site for no cool. Powered unit on compressor attempts to start then shuts off diagnosed a defective compressor. Replaced the compressor and drier vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good. Repair covered by manufacturer sealed system warranty. Used wpw1013759,w1172750"

"Arrived on site WTW4955HW3 and replaced the electronic control W11608056 to repair the f3e1 error code, continuous drain symptom. calibrated and tested unit. Unit is now operating as designed advised customer on repair. no signer available."

Washer WET4027HW2. Ran diagnostics on unit. Found basket speed fault. Verified basket spins freely. Checked belt and pulley; both fine. Replaced actuator PART NUMBER. Same issue persisted: unit hummed during agitate but did not spin. Ordering drive motor w10623547 and capacitor w10843770. No leaks detected during service; ordrng 1 W10623547 (Motor) and 1 W10843770 (Capacitor)

"Arrived on site for unit not cooling properly. Upon arrival, found evaporator cover was covered in frost. Proceeded to defrost all ice buildup and checked thermistor and found 0.7 K ohms. New thermistor reads 3.2 K ohms. The unit did perform defrost. Proceeded to replace WPW10384183 thermistor. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Arrived on site for a dishwasher model WDT540HAMZ0 that is leaking and not washing dishes. Inspected unit and work area. The customer stated that the issue started with a leak, and then it stopped running the dishwasher. I checked underneath and found water residue on the actual wash motor. I ran the unit through diagnostics and found an F4 E3 (wash motor not running) error code. I went ahead and replaced the wash motor W11613479 and tested the unit. I found the dishwasher working and operating as designed without any leaks present during operation for 10 minutes. Call complete."

"FC 1 z z WRX735SDHZ04 Arrived on site for a refrigerator not making ice. On arrival, I verified a failed icemaker. I tested temperature in the FC it was 0 degrees, and the RC was 38 .I tested the icemaker, and part has failed. I replaced and tested icemaker. The product is working as its designed no water leaks visible from the main water supply."

Arrived on site for refrigerator needing w 11681455 door and w 10876598 nameplate. On arrival installed parts and found unit working as design call complete.

Arrived on NTW4516FW4 washer constantly draining. I found a F3E1 pressure sensor failure present. Per service pointer S153EB I replaced the control and tested unit. Unit now operates as designed and drains when called for. Call complete. No leaks. Installed W11603811 CNTRL-ELEC.

"Arrived on site for a refrigerator that is not cooling and is leaking from the icemaker. Inspected unit and work area. The customer advised that the unit just completely stopped cooling altogether and that before it stopped cooling, the ice maker was creating slabs of ice. I took a look at the user interface and found that the cooling had been turned off on the user interface. I showed the customer that the cooling had been turned off. I showed the customer how to turn the cooling back on and immediately heard the compressor and fans begin to cool the unit. The customer advised that they were unaware that they could turn the cooling off or how to do that. They stated that they have a bunch of kids who are constantly in and out of the refrigerator so they were not surprised. The customer stated that the the slabs of ice that he was getting seemed to be due to a constant drip from the ice maker phil tube. He stated that it will cause the ice container to freeze up and he accidentally broke the front of his ice container. I spoke with claims and was advised that the ice container would not be covered. Ordering a dual valve and rescheduled the customer to 10/9. ; ordrng 1 WPW10270395 (Dual valve)"

Arrived on site for dishwasher tripping breaker . Getting correct voltage and polarity at outlet . Power cord in good shape . Removed outer door and found water has leaked thru gasket on dispenser motor causing leak . Ordering dispenser. Return 10/8. Leasing office doesn't open till 10 . No other leaks detected at time of service. ; ordrng 1 W10861000 (Dispenser)

Arrived on site to replace harness. Found ice maker harness not fulley inserted in ice maker . Inserter harnnnes and ran harvest and fill test . All checked normal. Light switch functioning properly as well . No water leaks detected at time of service job complete. Maintenance not on hand to sign ticket. Job complete

"Arrived on site for customer complaint of unit not cleaning properly, found oversudsing and broken heating element. I replaced heating element and instructed customer to use less soap."

"Arrived on site for washer, showing f2e1 &f2e2. On arrival confirmed the issue but found no loose connections on the ui panel. I'm ordering w 11419171 control, & W11793907 ui panel. Office to reschedule once availability of parts is known; ordrng 1 W11793907 (Ui) and 1 W11793907 (Ui)"

Arrived on site for a dryer model MED5630HC2 to install previously diagnosed parts. Inspected unit and work area. I gained access to the interior of the machine and did not find the blower wheel cracked or broken. I checked the rollers and idler pulley and found all were in good condition. I checked the motor and found it in good condition. I did find some play in the motor mount and found it was not inserted properly onto the frame. I added a sound pad to the motor mount and reassembled the unit. I tested the unit for 10 minutes and found the machine working and operating as designed with no abnormal sounds present. Call complete. No parts were installed.

Arrived on site for washer not completing cycles. Ran diagnostics for fa2 error code . Unit passed diagnostics wash test. Ordering vent assembly. Return 10/8. Nomwater leaks detected at time of service. Land lord not on hand to sign ticket ; ordrng 1 W11649995 (Vent)

Arrived on WTW4855HW3 for washer pump running. I found a F3E1 pressure sensor failure present. I replaced the control W11607637 per s code S153EB and tested unit. Unit now operates as designed and no leaks have occurred. Call complete.

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

Arrived on site for refrigerator model KRMF536RPS01 not making ice. Inspected unit and work area. Checked temperatures and found proper levels in refrigerator and freezer sections. Ran diagnostics and tested ice-making functions; all passed except E2 error code on icemaker indicating motor lost position. Tested fill tube and confirmed icemaker filled properly. Replaced icemaker W11658802 and verified unit operating as designed. Call complete. NO WATER LEAKS OBSERVED DURING SERVICE.

Arrived on site for a dishwasher model WDT730HAMZ1 that has a broken dispenser. Inspected unit and work area. I confirmed the customer's complaint and found that the spring on the dispenser door was broken and would not open fully to dispense soap. I replaced the dispenser W10861000 and tested the unit. I found the unit working and operating as designed with no leaks present during the service. Call complete.

"Arrived on-site for a gas dryer model WGD4950HW2 that is taking multiple cycles to dry clothes. Inspected unit and work area. The customer advised that the unit does tumble and heat, but she has to run the machine for over 2 hours to dry clothes. She stated that she took the event hose off the backside of the dryer and did not find any lint buildup. I tested the dryer and found the igniter igniting the gas and heat. I found the basket tumbling and found the dryer cycle temperatures but seemed to take a longer than usual to cycle temperatures. I checked outside and found the vent cover completely clogged with lint buildup. I removed the vent hose off the back of the dryer and found temperatures fluctuate properly, indicating the vent cover outside was causing the issue. The unit is working and operating as designed with no gas leaks detected during service, and the customer advised she would get her son to remove it and clean the cover out. Call complete. No parts were installed."

Arrived on site to inspect Jenn-Air refrigerator model JBZFL30IGX20 not producing ice. Checked temperatures:0?F FC and 37?F RC. Placed unit into diagnostics and ran test #120 (ice maker self-diagnostic). Test failed with 'bin full' result; lever arm seized due to internal gears. Replaced ice maker W11646196 and applied small amount of grease WP542638 to slide-in clips for proper installation. Reran test; ice maker passed with no issues. Unit now operating as designed. No water leaks observed during service.

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11603810"

"Arrived on site to inspect washer WTW4955HW3 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control W11608056 and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service."

Arrived on site for special project S153EB on a washer WTW4816FW3. I verified the serial number and replaced the control w11603810. I calibrated and tested in factory mode. Unit is operating as designed. No leaks detected while on site.

Arrived on site to inspect ice machine model KUIX535HPS01 no producing any ice. Upon further inspection I placed the unit into diagnostics and ran component testing. I found that that all components are operating as designed. I tested the bin thermistor and found it to be out of spec. I also found that the water flow was weakened by the filter. I replaced the bin thermistor WPW10511923 and advised the customer that the filter will need to be changed so that the water flow will be restored. No water leaks observed during service.

"Arrived onsite for WDF332PAMS0 and tested for not drying. Found best practices for drying not in use. No rinsed for example. No error codes. Tested heater function in diagnostics and found heater is operating and heating properly. Advised customer on running hot water to prime supply, use of rinse aid and correct amount of detergent. No parts. Unit is operating as designed."

"Arrived on site for a WDP540HAMZ4 dishwasher not draining. I found the drain hose wasn't situated right and was getting kinked. I used a zip tie to fix the issue and tested in factory mode. Unit is heating, washing and draining as designed. No leaks detected while on site"

"Arrived on site to inspect washerWTW4855HW3 continuously draining unless unplugged. Placed unit into service mode and observed error codeF3E1. Checked pressure hose; no obstructions or damage found. Control has failed pressure sensor causing continuous drain. Replaced control W11607637 per S153EB, calibrated, and tested machine. Now operating as designed. No water leaks observed during service."

Arrived on site for dryer WED6720RR0 for complaint of not operating/ not drying. Upon arrival test polarity and is correct. Ran vent test and failed with zero air flow. Disconnected vent hose and now passes vent test. Unit is operating as designed. Advised customer to have ventilation checked.

"Washer WFW5605MW1. Customer stated that during a normal cycle, clothes were left soaking wet, but drain and spin function worked fine. Ran diagnostics and found no fault codes. Attempted to run drain and spin cycle several times; washer tumbled once then shut off. Checked drain pump and it was clear. Ordering control console WFW5605MW1. No leaks detected at time of service.; ordrng 1 W11591400 (Control console)"

"Arrived on site to replace previously diagnosed parts. I replaced motor, and spring. Unit tested good. Parts used wpw10446781 and w11209428"

"WDP540HAMZ4 Arrived on site a dishwasher not performing cycles. On arrival, I verified that the control board had failed . Start button not responding, I replaced the control board then tested product is working as its designed no water leaks visible from main water supply."

"Arrived on site at apartment 2313 for customer complaint of unit not washing properly, found issue with the wash motor assembly. I replaced washer motor assembly, unitntested good. Part used w11613570"

"Arrived on site to test unit WTW4850HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit MVWB865GW0 for noise during agitation. Upon arrival customer stated unit produces a clicking noise during agitation cycles.Entered service mode and initiated automatic test cycle. Verified clicking noise present during agitation and observed basket movement unstable. Removed wash plate and found spanner nut loose allowing basket wobble. Tightened spanner nut; basket stability restored. Inspected underside components, found no wear or obvious damage. Determined the clicking noise originates from normal interaction between slider and rotor engagement surfaces; condition is normal operational noise. Advised customer to monitor operation and record any abnormal sounds for further evaluation. Unit is running as designed, no leaks detected, no parts installed, job complete."

Arrived onsite for tripping occasionally and tested unit to preheat at 500f and observed for over 20 minutes and unit did not trip. Customer description consistent with nuissance tripping related to the afci smart breaker compatibility issue. Power supply is correct and unit operating as designed at time of service. Advised customer on findings and on nuissance tripping solutions. Customer to allow burnoff for 2 hrs following service. No parts.

"Arrived onsite and repaired microwave, replaced control W11552018, main harness w11685583, fuse w11707984 and halogen bulb which had been ruined by bad socket W11520384. Unit is now operating as designed and underside light is working again."

"Arrived on site to test unit for ice forming on the bottom of RC, tested unit found sheet of ice and drain frozen over and clogged, cleared ice and drain, watter is now flowing properly, adjusted the heater and got it lower to the drain so the water can get defrosted better, unit is now running as designed no leaks detected job complete no parts installed"

Arrived on WTW4855HW3 for washer pump running. I found a F3E1 pressure sensor failure present. I replaced the control W11607637 per s code S153EB and tested unit. Unit now operates as designed and no leaks have occurred. Call complete.

Arrived on WTW4855HW3 for washer pump running. I found a F3E1 pressure sensor failure present. I replaced the control W11607637 per s code S153EB and tested unit. Unit now operates as designed and no leaks have occurred. Call complete.

Arrived on WTW4850HW3 Washer shaking during use. Upon arrival customer stated it would bang and can hear it from downstairs. I ran a diagnostic cycle and found it to run as designed. I ran a high speed spin and no unusual noises or banging occurred. I advised the customer on loading and care due to there being no issue with the unit itself. Customer stated she fills about half the basket with clothes and I advised her that it is too much and a small hamper full is all you should be putting in. Customer stated she will try it. No leaks. Call complete. No parts installed.

"PSEUDO-0002990 Arrived on site for an icemaker not making ice . On arrival, the client stated someone had already fixed the icemaker and didn't need any services. Case closed, not work done"

Arrived on site for customer complaint of ice maker not producing ice. I found ice build up on ice maker motor preventing it from cycling properly. I called techline case number 21032418 they instructed me to remove the filter. Engineering knows of the issue but there is not a fix in place. Instructed customer to call whirlpool customer service if she is not happy with techlines decision of removing the filter until there is a solution.

Arrived on site for small oven not heating .ran preheat heat on both large and small. Large oven is heating properly . Found loose wire on molex connection at expansion control board . Reinserted wire on control. Ran preheat . Small oven now heating properly. No gas leaks detected at time of service. Construction not on hand to sign ticket. Job complete

"Arrived on site to test unit for no ice production, customer stated that its making ice but really thin, tested unit found recirculating pump engaging, but barely pushing any water through, water is just dripping at the top of the evaporator plate, removed tubing from pump and pump is push water properly, the drip channel is clogged and needs to be replaced, Ordering part rescheduled for 10/13; ordrng 1 W10863947 (Distribution tube)"

AER6303MFW2 Arrived on site from previous visit to install wireharness. I installed the wireharness power cord was in good shape . I wasn't able to test range due to the outlet not being replaced from the previous visit. The client is going to notify the rental company.

"Arrived on site for customer complaint of door not closing. Found upper rack right side was in up position and left side in down position. I showed customer how to use adjusters, unit tested good."

"Arrived on site to test unit MHW5630HW3 for SD error code. Upon arrival customer stated the same symptoms as previous visit persist, door locked and drain pump continuously running without draining water.Gained access to the drain pump assembly and removed filter. Inspection revealed multiple small garments lodged within the pump housing, restricting water flow and causing continuous pump operation. Removed all obstructions and verified clear water passage. Reassembled unit and ran diagnostic cycle; all components properly engaged and drain function restored. Advised customer to utilize mesh laundry bags for undergarments and other small items to prevent recurrence. Unit is now running as designed, no leaks detected, no parts installed, job complete."

"FAFW3511KB0 Arrived on site for a washer leaking water. On arrival, I verified the issue was the door and hinge needing to be replaced, and that's where the water is leaking from. No parts installed no water leaks visible from the main water supply."

"Arrived on site to test unit WFW5605MW1 for not spinning. Upon arrival customer provided video evidence showing unit becoming unbalanced during spin cycle.Entered service mode and ran diagnostic cycle, unit passed diagnostic cycle. Inspected installation setup and found drain hose inserted approximately 2 feet into standpipe, causing siphoning during operation. With water re-entering the tub, unit detects excess resistance resulting in either incomplete spin cycles with wet loads or off-balance conditions due to excess water weight. Adjusted drain hose to correct installation depth of 6 inches and secured connection to prevent movement. Ran another test cycle with all components properly engaging. Advised customer to perform regular cleaning cycles and monitor unit performance over upcoming loads. If issue recurs, shock absorber replacement may be required. Unit is now operating as designed, no leaks detected, no parts installed, job complete."

"Arrived on site for washing machine model WTW5057LW0 making a loud screeching noise during the spin cycle. Inspected unit and work area. Walked around the unit through diagnostics and found no stored error codes. Ran the unit through an auto test and could not replicate the sound. Checked underneath and found the belt slipping on the drive pulley, causing the issue. Went to get authorization from claims. Was advised that the office for the extended warranty was closed. They advised that we would need to get authorization prior to repair and would have to contact the customer back if authorization is given. Relayed the information to the customer, and he advised that he would just prefer to have his machine replaced at this point due to ongoing issues with the machine and 4 services in 13 months. The office will need to get authorization and contact the customer back about a return date, if the extended warranty company wishes to proceed. No parts were installed. NO WATER LEAKS OBSERVED DURING SERVICE.; O-emld tckt"

Arrived on site for plastic in ice cubes . Found small Mico shavings of plastic in a few cubes. Couldn't find if from ice maker . Replaced ice maker to be on safe side . Rinsed off IM and rinsed ice bin out . Ran harvest and fill test . No signs of any plastic new water . No water leaks detected at time of service. Job complete

"Arrived on site to test unit for rack issues, customer stated that the rack adjuster for the bottom shelf will not turning all the way like the others, tested unit found bottom front left rack supports is not adjusting properly, after inspecting the adjusters and switching adjusters top to bottom noticed no change in the way the adjuster turns, the plastic stub in the liner is not placed correctly and it is a non replaceable part, attempted to call tech line but its currently down, office will contact customer service with the images provided, at this time job complete"

"Arrived on site to test unit for smoke during use, tested unit found no burnt wires inspected both elements found no issues, pre- heated oven to 350, did not detect any signs of smoke, per customer request turned up the temperature to 450 and monitored, found no issues, elements are cycling properly, customer stated that it is possible that she had a spill and panicked advised customer that unit is safe to use no issues found at this time, called safety to document case# 20980867, job complete"

"Arrived on site to test unit for leaking water, customer stated that it happens randomly the entire tray over fills fast and unit float switch activates and drain water out but sometimes it just beeps and drian pump activates but there is no water in tray, due to this erratic behavior recommend replacing control flow meter and float switch, ordering parts rescheduled for 10/13; ordrng 1 W11672225 (Control) and 1 W11545764 (Float switch) and 1 W11535094 (Flow meter inlet assembly)"

"Arrived on site to apartment 1134 to install previously ordered part. Upon arrival, installed freezer door bumper. Job complete"

Arrived on site to diagnose washer WTW4957PW0 not spinning out clothes as well as prior on normal loads. Customer clarified it happens every other load sometimes but works through. Checked suspension functions; all good. Basket not loose or wobbly. Found F8E1 error (long fill). Ran manual diagnostic; no failures. Inspected bottom end; no gearcase leakage or drive system issues. Noted scrapes on belt cover from unit hitting ground. Advised customer to reduce load sizes as no failures verified. No water leaks found. Call completed.

Arrived on site to maintenance shop to install previously ordered part on washer WRS571CIHZ05 . Replaced harness W11293381. Test unit and is operating as designed. Job complete

"Arrived on site to follow up on refrigerator WRF767SDHZ02 with blinking lights. Replaced the UI W11387837 and damper WPW10479155 per the last technician's request. Reassembled and found all functions working as designed. Verified no water leaks, and unit is cooling."

"Arrived on site to apartment 1212 for refrigerator WRS331SDHM06 for complaint of tripping breaker. Upon arrival, ran diagnostics to force all components. All components operate without tripping breaker. I inspected harness and is good. I Cannot duplicate breaker tripping issue at this time. Unit is operating and has a correct frost pattern"

Arrived on site to diagnose washer WTW4816FW3 that was constantly running the drain pump when not in use. Replaced main control board W11603810 to resolve pressure issues. Installed board and ran unit. Verified proper operation. Verified no water leaks present.

"Arrived on site to apartment 1584 for refrigerator WRS321SDHZ13 with complaint of not cooling. Upon arrival, inspected unit. Unit is powered on with condenser and evaporator fans and compressor all operating. Compressor is hot to the touch and pulling .8 amps. Inspected evaporator and is completely frost free. Need to order R600 sealed system repair. Ordering compressor, access valve, uv drier and 2 hour weigh. Office to reschedule ; ordrng 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 W11580057 (Compressor)"

"Arrived on site to replace previously ordered parts for the dryer blower wheel, motor, and housing. Disassembled the unit and removed the failed components. Installed new blower wheel, motor, and housing assembly. Reassembled the unit and tested operation. Verified that the dryer is running quietly with no unusual noises present. Confirmed proper airflow and heating performance. Unit operating as designed. Job complete."

Arrived on site to diagnose refrigerator KBFS20ECMS00 that is not cooling. Customer clarified it's only the fridge section not cooling. Verified freezer at -8?F and RC at 60?F. Tested damper and found it dead and not opening. Replaced damper WPW10594329. Retested and observed damper door opening and closing. Unit working as designed. NO WATER LEAKS OBSERVED DURING SERVICE.

"Arrived on site to diagnose a dryer that was taking too long to dry. Tested the unit and found that the heating element was grounded, preventing proper heat production. Also found the thermal fuse open, cutting off power to the heating circuit. Replaced the heating element and thermal fuse with new parts. Reassembled and tested the unit, and verified that it is now heating properly and cycling as designed. Unit is operating as expected. Job complete."

"Arrived onsite for WTW4950HW3, f3e1 continuous drain error. Repaired washer by replacing the control W11608056. Unit is now operating as designed. Advised maintenance on repair. Started load of laundry to verify operating. No signer available. No leaks present at time of service."

Arrived onsite for MVW7232HW0 and tested washer for noise during spin. Unit activates and spins perfectly. Suspension is strong. F0e7 load detectedmduring clean washer cycle is the only error code. Cleared. No leaks detected at time of service. Base functions pass inspection. Unit is operating as designed.

"Arrived on site for unit making random rattling noise. Upon arrival, proceeded to disassemble unit to find broken pen in the inner duct of the unit. Advised tenant. Cleared all debris from inner duct. Tested unit and now unit of functioning as designed. No parts needed"

"Arrived on site for dishwasher not working. Entered diagnostics and found f7e1, fae2. Ran diagnostics and found motor was not turning. Replaced pump and motor assembly. Ran automatic test cycle. All components components pass. No leaks. Call complete"

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11603810 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

Arrived on site for refrigerator not making any ice. Customer opened gate from phone and texted door code. Found temperatures are good. Entered diagnsotics and test icemaker. Icemaker moved but did not pass test. Found wiring in the door has broken under the hinge. Will need new door. Office will call to schedule. No signature ; ordrng 1 W11390104 (Door fzr)

"Arrived on site for unit not making any ice, found icemaker tray was peeling off. Replaced icemaker. Found water not coming through. Found the filter housing just falls. Replaced water valve. Still,not getting water. Ordering filter housing. Reset for Thursday. ; ordrng 1 WP67006524 (Filter housing)"

"Arrived on site to inspect washer MVW7232HW0 lid not locking. Upon further inspection, I placed the unit in diagnostics, showing no error codes and tested. The unit would not test due to the lid not locking. I manually tested the lid lock and found it continued to fail. Following the tech sheet for the lid lock failure, I tested the lock and found it open in all tests. I removed and replaced the lid lock assembly and strike and calibrated the unit. Retested in diagnostics, and the unit is operating as designed. No water leaks observed during service, job completed. W11700916, W11457841"

"Arrived on site for microwave WMH31017HS12. Replaced PCB board w11552018 and tested microwave, but it still does not heat. Removed retaining bolts and tried to drop microwave, but something is binding and not allowing it to lean forward enough from mounting bracket due to height. Lacked leverage to lift or remove it. Requires 2-man assistance to remove microwave for magnetron replacement. ; O-emld tckt"

"Arrived on site for a refrigerator needing w 11645245 valve. On arrival confirmed, issue, insult part and found it's about working as designed with no leaks call complete."

Arrived on site to install ordered parts for a JUWFR242HM02 cooler. I installed 1 w11359429 rack rack is operating as designed.

"Arrived to 5209 for unit not powering on. Upon arrival, found unit will have feedback noise but no display. Proceeded to replace W11378949 control panel. Tested unit and now unit is functioning as designed."

Arrived on site for a WOD77EC0HS01 oven not heating. I found the lower oven isnt heating. Oven is getting F6E0 code for loss communication. I verified it's getting correct power. I'm ordering W11428578 console and bringing parts back just in case. Office will need to reschedule. ; ordrng 1 W11428578 (Console)

"Arrived to 3208 for F9E0 miswire. Upon arrival, proceeded to inspect terminal block and found L2 and N switched and not installed properly. Corrected install and retested and now unit is functioning as designed. Spec home. No one available to sign."

"Arrived on site for a WDT730HAMZ1 dishwasher not starting. Found the start button not responding. I replaced the control w11683480 and tested it in factory mode. Unit is heating, washing and draining as designed. No leaks detected while on site."

Arrived on site. Powered unit on compressor attempts to power on loud odd noise then shuts off diagnosed a defective compressor. Good date on service bench and on model tag show 2023 contacted office per office unit is out of manufacturer warranty. Informed maintenance for compressor replacement they will be charged maintenance declined repairs at this time.

"Arrived on site to follow up on MVWB765FW3 that was not fully finishing cycles. I replaced the console to resolve the F2E1 error with W10919546, Lid to resolve crack with W11259006. I replaced the rotor and stator and ran the unit. Found noise on bottom end is still there. I also found incorrect model info provided, and ordered the matching rotor and stater. Unit likely needs the gearcase as well if noise is not gone with proper parts. Return tech to collect rotor / stater. And return. Ordering proper Rotor/Stater/Gearcase. Per KC shoved on for Thursday. ; ordrng 1 W11260238 (Rotor) and 1 W11393685 (Gearcase) and 1 W11550891 (Agitator) and 1 W11195971 (Stater)"

"Arrived on site for not dispensing ice and unable to remove bin. Forced bin out found broken fill cup on icemaker causing water to leak into ice and bottom of bin,cleared out all ice. Replaced defective icemaker reassembled unit icemaker ran through a cycle and filled with water no leaks. W10882923"

Arrived on site for a MFW7020RF0 washer getting error codes. Found unit getting F5 error for a drain pump failure. I inspected the pump and found it clogged. I replaced the pump w11458345 and tested in diagnostics. Unit is washing and draining as designed. No leaks detected while on site.

Arrived on site to diagnose refrigerator WRS588FIHZ00 not harvesting ice and leaking. Found ice maker tray broken from motor and wobbling. Replaced ice maker W10873791 and power cycled unit. Unit should fill and operate as designed shortly. Found no water leaks from the unit. Call completed.

Arrived on site to inspect dishwasher with no power. Upon further inspection I checked incoming voltage and found that the switch on the wall had been turned off. The machine is operating as designed. No water leaks observed during service.

Arrived on site to inspect dryer no operating. Upon further inspection found that the belt had not been installed properly. I reset the belt and ensured the pulley was in good condition. I reassembled and tested the dryer. The dryer is now operating as designed.

Arrived on site for unit over freezing and light switch not working. Inspected unit and discovered the light switch was broken so I replaced the switch with part# W11396033. Light switch is now operational. I also observed that the unit was overfilled with items potentially restricting the airflow of the unit. Discussed use and care guide with customer. Job complete.

"Arrived on site to inspect refrigerator WRMF3636RZ00 freezing foods in the fresh foods section. Upon further inspection, I tested temps in the RC secti9n on the to0 shelf=39 degrees, 2nd shelf=41 degrees, right deli drawer=43 degrees, left deli drawer=42 degrees, bottom crisper drawer=43 degrees, vdnt at ics box=8 degrees, ice maker housing=8 degrees, FC=7 degrees. I checked the temperature settings and found them at FC=0/RC=38, which are manufacturer settings. I placed the unit in diagnostics and checked the thermistors, and all checked good/passed. I pulled the unit out and tested the thermistors at the P5 connector and found 7.2 kohms for the RC thermistor and 16.4 kohms for the FC thermistor both are within range of temp readings. I found some vegetables in the right deli drawer that had moisture built up inside the container and recommended that the customer put the vegetables into the unit dry. I checked the defrost time settings in diagnostics test 7 and found the unit cooling for 96 hours before going into defrost. I changed the defrost time to 8 hours in subtest 2 of test 7. The customer advised that they can't get crushed ice from the dispenser. I tested the dispenser solenoid and found it operating properly. I checked the ice bin and found the crushed ice divider was missing. The customer provided a broken piece of plastic they kept, and it is the missing divider. The unit is operating as designed. I am ordering the ics bin and scheduled return service for 10/09/25. No water leaks observed during service. ; ordrng 1 W11185686 (Ice bin)"

"Washer WTW4855HW3: Verified drain pump continuously running and pressure fault. Removed and replaced control board w11607637. Recalibrated washer and ran auto test. Washer filled, agitated, drained, and spun. No leaks detected."

"Arrived on site for refrigerator WRS325SDHZ. Water filter was not seated properly; filter door had popped off and hinge pin was not closing. Removed bottom grill and filter. Reinstalled filter door and spring mechanism. Seated filter properly and tested dispenserit dispenses water properly. Refrigerator is making ice and dispenses ice properly. No, leaks detected at time of service."

"Arrived on-site for refrigerator on arrival. I found unit is working as designed.And no service was performed, call, complete. Not available to sign"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the drain hose and clamp and tested the unit. While testing, I inspected the unit for other potential leaks and found none. The unit is operating as designed, and no water leaks were observed during service, job completed. W11414944, W11545578"

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the oven sensor and tested the unit. The unit is operating as designed. Job completed. WPW10181986"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the drain pump and door latch. When removing the drain pump, I found a bread tie wrapped around the empeller, keeping the empeller from operating properly. Tested the unit in diagnostics, and the unit is operating as designed. No water leaks observed during service, job completed. WPW10531320, WPW10653840"