We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Elgin, TX 78621
Cliff
Job Details: 01/17/2023
Arrived on site to replace previously ordered parts for refrigerator. Replaced damper and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Austin, TX 78751
Wesley
Job Details: 01/17/2023
"Arrived onsite and found unit would drain initially and then stopped draining. Drain pump sounds strong and healthy and verified Impeller is unobstructed and secure. Determined the bearing is healthy and that the unit check valve ball may be stuck with sediment and residue. Advised tenant on using vinegar to loosen and clean the check valve with a cleaning cycle. In event of ongoing failure, 2 man disassembly and repair will be required."
We serviced a
KITCHENAID COOKTOP
Model KCES550HSS00
Near Manor, TX 78653
Joe Z
Job Details: 01/17/2023
"Arrived onsite for cook top front two burners burnt out. Upon arrival, test unit and all burners are operating as designed. Instructed customer on how the dual element operates and how certain parts of the element do not light up. Showed the customer that the parts of elements that light up are the radiant strips. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Kyle, TX 78640
Kevin
Job Details: 01/17/2023
"Arrived on site and found door switch in fresh food section is broken, after replacing it it is working properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MZD2766GEW
Near Temple, TX 76502
Tyler
Job Details: 01/17/2023
Arrived on site for refrigerator not dispensing water. Upon arrival confirm complaint upon further inspection found that there was intermittent power being sent to the water valve and was able to trace issue factory failure in the ice dispenser switch. spoke with SR on site for research and the part to see if it can be repaired.61003124; ordrng 1 61003124 (Switch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Dripping Springs, TX 78620
Luis
Job Details: 01/17/2023
"Arrived on site for no cool. Power cycled unit ran diagnostics compressor not powering on diagnosed a defective compressor,ordering a new compressor; ordrng 1 W11370574 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 R600a (R600a)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 01/17/2023
Arrived on site to test unit for water accumulating on bottom of RC and dripping into FC. Found drain pan was bowed. Recommended replacing evap motor/harness and drip pan; ordrng 1 W11087438 (Evap motor) and 1 W11457241 (Drip pan)
We serviced a
WHIRLPOOL RANGE
Model WEC310SAGB3
Near New Braunfels, TX 78130
Leonardo
Job Details: 01/17/2023
Arrived on site to test unit for oven not working. Test unit and found red wire at terminal block melted. Will order new harness to replace main harness. Advised customer new power cord so we can install on return visit. ; ordrng 1 W11568999 (Main harness)
We serviced a
KENMORE DISHWASHER
Model 665.14763N510
Near Georgetown, TX 78633
David Z
Job Details: 01/17/2023
"Arrived on site to diagnose dishwasher that was not washing dishes well. Customer said most times it comes outgoing almost like it went in. I checked for errors and found an F9E1, which was not presently occurring. When I ran the unit I noticed the wash motor was excessively loud, and not spraying much water. Found the spray arms were not moving. Unit has a sump and motor with very low output. Advised we need to replace the sump and motor to resolve. Customer was advised there is 0 stock available right now with no ETA on attaining part. Ordering sump and motor. Office to schedule when we get part. ; ordrng 1 W10902330 (Sump and motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB01
Near Pflugerville, TX 78660
Kimo
Job Details: 01/17/2023
.arrived on site for a sxs refrigerator that is no longer cooling.upon inspection I found no frost pattern on the evap. Upon further inspection I found that the compressor would cycle on and off. And pull 14amps. I tested the compressor and found that it was showing 16 ohms at the 2 Bottom prongs Which is too high. I am ordering a SS weighed for 2 hours. Office to reschedule.; ordrng 1 WP2188823 (EVAPORATOR) and 1 W10507884 (COMPRESSOR) and 1 Accessvalve (Access valve) and 1 Dyedryer (Dye dryer) and 1 Ss (SS) and 1 Nitrogen (Nitrogen)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near New Braunfels, TX 78130
Matthew
Job Details: 01/17/2023
"Arrived onsite to replace failed components. Upon disassembly found rotor bolt stripped. Tried drilling out but was unsuccessful. Tried removing entire gearcase with rotor and stator still attached however gearcase was stuck. Will need to order the basket, filter, tub and stator bolts (6) as well as returning with original parts ordered. Will need AUTHO. Office to reschedule ; ordrng 1 W11219115 (Tub) and 1 W11568797 (Filter) and 2 WP90767 (Filter screw)s and 1 W10811957 (Basket) and 6 W11027980 (Stator screws)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS08
Near Lakeway, TX 78738
Vincent
Job Details: 01/17/2023
"Arrived on site to install parts ordered. Installed new icemaker and tested, icemaker harvest fine the first time but no water came in so I put it back in harvest and it stoped half way. Im ordering a new icemaker since this one was defective. Scheduled to return 01/24/23 no leaks. Where observed during service. ; ordrng 1 WPW10277450 (Icemaker)"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Georgetown, TX 78633
David Z
Job Details: 01/17/2023
"Arrived on site to e. diagnose washer that is making noise when in spin. Customer showed me video of unit screaming when it's spinning. Does not happen every cycle, seems to be random. Based on the sounds in the video it sounds like the noise is coming from gearcase binding or overheating. Removed slider and rotor and did not see any scraping or evidence of rubbing / contact or gearcase oil. Failure likely originating internal of gearcasOrdering gearcase / slider to resolve. Return visit set for 1/24. ; ordrng 1 W10752283 (Washplate) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW0
Near Fort Hood, TX 76544
Tyler
Job Details: 01/17/2023
Arrived on site for washer not spinning. Upon arrival found multiple errors and diagnostics. After further testing found that the belt had torn and tangled underneath along with the cam filling the belt shield also breaking. Rescheduled customer for 01/23/23 to complete repairs with parts previously sent and parts that still need to be ordered; ordrng 1 W11213879 (Belt) and 1 WPW10427633 (Shield)
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW4
Near Copperas Cove, TX 76522
Tyler
Job Details: 01/17/2023
Arrived on site for washer not draining/unlocking door. Upon arrival confirmed issue. Found f9e1 in diagnostics. Found drain line wasnt installed properly and was severely kinked. Rescheduled customer for 1/23/23 to complete repairs. ; ordrng 1 W11551765 (Hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW02
Near Dripping Springs, TX 78620
Luis
Job Details: 01/17/2023
"Arrived on site for no cool. Removed evaporator cover found ice ball on inlet of evaporator diagnosed unit will need a new compressor,evaporator,drier and thermistor. Job will need 2 hrs; ordrng 1 W11125124 (Compressor) and 1 WPW10383615 (Thermistor) and 1 W11507067 (Evaporator) and 1 Wpw10143759 (Drier uv) and 1 W11506635 (Access valve)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Temple, TX 76502
Tyler
Job Details: 01/17/2023
"Arrived on site for dryer not advancing through cycles. Upon arrival confirmed issue. Verified stable 240v connection from outlet. Found power cord, terminal block and large amount of main harness had charred/melted together leading to loss in power to unit because red wire connector was never properly tightened down. Rescheduled customer for 1/20/23 to complete repairs with new main harness. ; ordrng 1 WPW10450286 (Harness)"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Manchaca, TX 78652
Scott
Job Details: 01/17/2023
"Arrived on site for dead washer . Found unit not powering up. Control is getting power . Found drain pump resistance out of range ,also found harness has failed . While checking harness also found oil leaking from gearcase. Ordering AUTHO ,control, harness ,drain pump,gearcase,slider , wash plate . Call to set return ; ordrng 1 Autho and 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10777956 (Harness) and 1 W10902814 (Wash plate)"
We serviced a
GE REFRIGERATOR
Model GFE28GYNGFS
Near Buchanan Dam, TX 78609
Maurice R
Job Details: 01/17/2023
"Arrived onsite for water and ice not being dispense. On inspection the UI was not responding like it should. Talked with Susie, we troubleshoot it and got game plan together to order parts. Order UI board, dispenser board and the auger motor. No water leaks detected during service.; ordrng 1 WR55X41025 (Dispenser board) and 1 WR55X36965 (UI board) and 1 WR60X10362 (Auger motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25N4MKZ04
Near Taylor, TX 76574
Cliff
Job Details: 01/17/2023
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in unit caused by miscommunication between evap thermistor and control. Both parts will need to be replaced to complete repairs. Office to set return appointment and customer will defrost unit prior to return appointment and customer has signed defrost waiver.; ordrng 1 W11546690 (Control) and 1 WPW10384183 (Thermistor)
We serviced a
JENN-AIR COOKTOP
Model JED8430ADB
Near Georgetown, TX 78628
Gerry C
Job Details: 01/17/2023
"JED8430ADB Arrived to instal previously diagnosed and ordered parts. I removed and replaced the cooktop and found the knob WP7739P122-60 that had been installed prior, would not pop up as required. Customer will need after 10:30 on 01/20/2023 return service. ; ordrng 1 WP7739P122-60 (Knob)"
We serviced a
JENN-AIR OVEN
Model JJW3830DP02
Near New Braunfels, TX 78130
Leonardo
Job Details: 01/17/2023
Arrived on site to test unit for F2E1 error code. Test unit and found shorted keypad. Ordering new console office to reschedule will need autho ; ordrng 1 W11232121 (Control panel) and 1 Needautho (Need autho)
We serviced a
WHIRLPOOL RANGE
Model WCE77US0HS01
Near New Braunfels, TX 78130
Leonardo
Job Details: 01/17/2023
Arrived on site to replace warmer element and switch. Replaced both parts. Test unit and unit still tripping breaker. Will order new harness office to reschedule ; ordrng 1 W11111810 (Main harness)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Seguin, TX 78155
Leonardo
Job Details: 01/17/2023
Arrived on site to test unit for noise coming from the bottom. Found bad turn table motor. Ordering new turn table motor office to reschedule ; ordrng 1 W10642989 (TT motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Waco, TX 76708
Jonathan M
Job Details: 01/17/2023
Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. Plug the unit in and found the evaporator fan and compressor start to run but found the compressor overloading within five seconds. The compressor would shut off and then try again within a minute. Attempted to use a truck stock start device to check the compressor. Found the unit still overloaded immediately indicating a failed compressor winding. Ordering all sealed system components in the office will need to contact the customer about a return date due to limited parts availability. Please schedule service for two or three hours on return trip.; ordrng 1 W11370574 (Compressor) and 1 W11559685 (Drip tray) and 1 W11504448 (Drier coupler cap tube) and 1 LOKRINGKIT (Lokring kit) and 1 NITROGEN (NITROGEN) and 1 R600KIT (R600 KIT) and 1 W11506635 (Access valve) and 1 WPW10143759 (Uv drier)
We serviced a
AMANA MICROWAVE
Model AMV2307PFB07
Near Elgin, TX 78621
Cliff
Job Details: 01/17/2023
Arrived on site to diagnose a microwave with a damaged door. Found outer door cracked and breaking. Door will need to be replaced to complete repairs. Office to set return appointment. Customer will need to provide closing documents for home on return for proof of warranty.; ordrng 1 W10890775 (Door)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS02
Near Austin, TX 78703
Wesley
Job Details: 01/17/2023
Arrived onsite and found paddles are of different colors and both labeled ice. Reordering paddles to repair. ; ordrng 1 W10133603 (Paddles INSPECT)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kyle, TX 78640
Kevin
Job Details: 01/17/2023
"Arrived on site and Found standing water in the tub, Found a little latch has failed, after replacing lid latch it would still not drain water. Replaced drain pump and it would still not activate. Will bring back control and lower harness; ordrng 1 W11513246 (Control) and 1 W11643701 (Lower harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near New Braunfels, TX 78130
Andrew
Job Details: 01/17/2023
Arrived on site to test unit for RC evap frosting over. Unit was thawed in arrival. Found evap thermistor reading open directly at thermistor. Advised to have drain pan replaced as well. Replaced harness and drain pan. Drain not plugged/restricted. Filled gaps between linear and cabinet with silicone. Tightened door handles as well. . No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC0
Near Pflugerville, TX 78660
Kimo
Job Details: 01/17/2023
Arrived onsite for a washer that is leaking. Upon arrival I found that the drain hose was missing. I quite Customer to replace the hose. I installed new hose and tested the unit and found that the leak was gone.
We serviced a
GE DISHWASHER
Model GDT545PSJ0SS
Near Lakeway, TX 78734
Vincent
Job Details: 01/17/2023
Arrived on site to install previously diagnosed parts. Installed new vent seal. Unit is now operating as designed and no leaks where present at the time of service job completed.
We serviced a
WHIRLPOOL OVEN
Model KOSE500EBS05
Near Lakeway, TX 78734
Vincent
Job Details: 01/17/2023
"Arrived on site for oven, inspected unit and work area. Customers complaint was oven making noises, they also showed me a video. Video sounds like its coming from the cooling blower. I removed unit and inspected and found nothing from normal. I tested oven while being out from the cavity. I heated up to 350? and heard the convection fan vibrating loudly. I suggested the customer to replace the convection fan motor.Replaced part and retested. Unit is now operating as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78732
Vincent
Job Details: 01/17/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was unit lights where out. I replaced all modules and all lights where back on.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78703
Wesley
Job Details: 01/17/2023
Arrived onsite and repaired unit using the lower harness to repair valve wiring. Tested unit for operation and for leaks. All checks good. Advised customer on findings.
We serviced a
ADMIRAL DRYER
Model AED4675YQ1
Near Austin, TX 78745
Joe Z
Job Details: 01/17/2023
"Arrived onsite for no heat. Upon arrival inspected unit. Found lots of lint blocked in blower housing. Test element and is good. Test fuse and is good. Found cut off is OL. Need to replace cut off. Replaced cut off and test unit. Observed element cycling. Unit is operating as designed. Job complete.
We serviced a
LG REFRIGERATOR
Model LMX30995ST/01
Near Buda, TX 78610
Kevin
Job Details: 01/17/2023
"Arrived on site and found Compressor is running but refrigerator is not cooling. However refrigerator is still within 10 year warranty for compressor and can be serviced by an LG service provider.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS1
Near Austin, TX 78744
Joe Z
Job Details: 01/17/2023
"Arrived onsite for close door error. Upon arrival, inspected unit and found bottom interlock is stuck on open position. Inspected bottom interlock and is in good condition. Reset bottom interlock and test unit several times. Unit is operating as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Georgetown, TX 78626
Gerry C
Job Details: 01/17/2023
"Arrived to instal previously diagnosed and ordered part. I removed and replaced the right FC door slide and adjusted. The unit resumed all normal functions and the wee no water leaks observed during service.
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW02
Near Austin, TX 78738
Kevin
Job Details: 01/17/2023
"Arrived on site and inspected washer and found clothing items in drain catch blocking water flow. After removing clothing items ran a diagnostic cycle and washer is draining properly
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Dripping Springs, TX 78620
Luis
Job Details: 01/17/2023
"Arrived at Lilly sharp 301 OAK SPRINGS DRDRIPPING SPRINGS, TX 78620Checked refrigerator for a no cool and dispensing ice issue,found defective auger motor shaft,removed evaporator cover found uv dye on right side of evaporator,diagnosed unit will need a new shaft,evaporator,drier and access valve .Replaced shaft,evaporator,access valve and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Killeen, TX 76549
Tyler
Job Details: 01/17/2023
Arrived on site for dishwasher showing f8E4 in diagnostics. Upon arrival Confirmed issue. Upon further inspection I did find water in the drip pan and found evidence of a leak occurring from the fill line. Also found evidence of water leaking under the sink that customer had stated was happening around the same time and customer is going to inspect as to what was causing that. After tightening the fill line ran unit through multiple test but could not find any further signs of leak from dishwasher unit working as designed call complete
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS0
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/17/2023
"Arrived on site removed panels in oven and found flame when ignited has a lot of orange tips and is large. Moved air cut off gate on burner to the 2/3 close position and now flame is completely blue And normal sized. Allowed oven to preheat and then reignite several times to confirm no gas smell.
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS
Near Georgetown, TX 78628
Lou
Job Details: 01/17/2023
"Arrived on site to inspect wall oven door glass damage. Upon further inspection, I found the upper oven door inner glass broken. I removed the upper door and disassembled and removed all of the broken glass from the door. Installed the inner glass and reassembled and tested door function. Unit is operating as designed. Job completed."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Temple, TX 76501
Tyler
Job Details: 01/17/2023
Arrived on site for washer showing f3e1. Upon arrival error and complaint. Disassembled unit and found 2 harnesses (including pressure switch harness) not connected to ACU. Corrected wiring issue then tested unit. Found washer working as designed but found leaks on but cuttoff connections for water supply. Informed customer they would need to resolve leak before using washer. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Briarcliff, TX 78669
Scott
Job Details: 01/17/2023
"Arrived on site , replaced sump and motor and heater element . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
GE WASHER
Model GFWR2700H1WW
Near Waco, TX 76708
Jonathan M
Job Details: 01/17/2023
"Arrived on site for a washing machine that needs a new Bellow. Inspected unit and work area. Did confirm the customers complaint and found the gasket moldy. Replace the Bellow Inn tested the unit in a normal wash cycle for 15 minutes with no leaks present. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Hutto, TX 78634
Kimo
Job Details: 01/17/2023
Arrived on site for a refrigerator that has a light out in the freezer. Upon arrival I replaced the light and found that all the lights began working again. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MHW5100DW0
Near New Braunfels, TX 78132
Andrew
Job Details: 01/17/2023
Arrived on site to test unit for not draining properly again. Found error code f3e1(pressure system error). Ran diagnostics and found control not recognizing water level sensor properly. Found no obstructions in drain pump and pressure dome. Pressure hose not clogged or restricted. Recommended replacing ACU and water level switch.
We serviced a
WHIRLPOOL OVEN
Model WFE710H0AS0
Near New Braunfels, TX 78130
Leonardo
Job Details: 01/17/2023
Arrived on site to test unit for oven not working. Test unit and found broken. Bake element replace bake element at. Homeowner approved charges tested unit but preheating to 350 unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Waco, TX 76710
Jonathan M
Job Details: 01/17/2023
Arrived on site for a refrigerator that is not dispensing ice or water. Inspected unit and work area. Found the lock button on the user interface and unlocked the UI. Attempted to dispense water and ice and found both operating as designed. Test of the unit multiple times and advise the customer that they may have accidentally touched and held the lock button walking all of the user interface is features. Customer was unaware that that was something that they could do on the unit. I did explain that the lock feature is mainly for families with children from being able to dispense water or ice all over the floor. Went over how to unlock the lock setting in case if it accidentally gets touched and went over the user care guide. The unit is working as designed. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Round Rock, TX 78681
Lou
Job Details: 01/17/2023
"Arrived on site to inspect dishwasher not draining. Upon further inspection, I found the unit full of water. Pressed cancel on the control panel and the drain pump came on and began to drain the water. After approximately 30 seconds, the drain pump stopped during the water but I could hear the motor humming. Using my shop vac, I removed the remaining water and removed the drain pump and retested. Once I pressed cancel, the dr pump failed to turn on. I removed and replaced the drain pump and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Georgetown, TX 78633
David Z
Job Details: 01/17/2023
"Arrived on site to diagnose refrigerator that is not making any ice. On arrival found icemaker on, bucket empty. Tried to cycle icemaker and it stopped mid cycle and would not progress. I jumped the valve to make sure it was good, and valve does fill. Replaced icemaker and verified it completed a harvest cycle. I did notice the temperature was not consistent in the RC due to being full and air channels all being blocked. Advised customer to center items on the shelves and make sure nothing touches the back wall, this will get the refrigerator compartment back to consistent proper temp. Call complete."
We serviced a
LG REFRIGERATOR
Model LMXS30796S/00
Near Georgetown, TX 78633
David Z
Job Details: 01/17/2023
"Arrived on site to replace dispenser front panel with part provided by customer. Customer did not want to damage the door, so we were called to do the install. Used a putty knife to pop clips on old panel and remove. Also advised we could no warranty part since they purchased, so we install and remove old only. Replaced part and tested unit. Verified all features working as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78681
Lou
Job Details: 01/17/2023
"Arrived on site to inspect refrigerator not working. Upon further inspection, I found the UI on and when I opened the unit doors, I found no lights on in the RC or FC sections and the compressor and no fans were operating. I pulled the unit out and cycled power to the unit and found the interior lights were on, but the compressor and fans did not. I placed the unit in diagnostics and tested in test 4 and the unit operated as designed. I found the deli control was operating and the deli harness was good. Filling the tech sheet for the wiring harness, I tested all points and got good readings for all. At the end of service, the lights were on but the compressor and all fans were not. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Georgetown, TX 78633
David Z
Job Details: 01/17/2023
"Arrived on site to diagnose washer that was making loud noise on fill, and sometimes was nor finishing loads. Tested unit in diagnostics and found error code present for Long Fill. Tested valves and found the cold valve was just barely trickling, causing the noise and also the failure to complete loads (timeout on cold rinse). Replaced inlet valve and tested. Verified proper fill, no noise, and completion of service cycle. Unit now working as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Austin, TX 78717
Lou
Job Details: 01/17/2023
"Arrived on site to inspect dryer drum not turning but unit still heats. Upon further inspection, I raised the top panel and found the drive belt splitting and getting caught in the motor. I removed the drum and found the back left roller damaged and unit needing to be cleaned. I removed and replaced both rollers, tension pulley and drive belt. I cleaned the roller axles and vacuumed the lint from the unit (before/after photos). Reassembled the unit with the new belt installed and tested. Unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Round Rock, TX 78681
Lou
Job Details: 01/17/2023
"Arrived on site to inspect washer error codes. Upon further inspection, I found the unit display showing F9E1-no drain/long drain. I placed the unit in diagnostics and cleared the code and manually tested the drain pump and found it doesnt function at all. I tilted the unit back and found the harness shorted. I repaired the harness and reconnected the drain pump and immediately it came on but I could hear a rattling noise coming from the pump. Once the drain pump was done pumping the remaining water out of the unit, I manually tested the drain pump again and found it was intermittently turning on and off. I removed and replaced the pump and calibrated the unit. Tested the unit is diagnostics and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Elgin, TX 78621
Cliff
Job Details: 01/17/2023
Arrived on site to replace previously ordered parts for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
AMANA DRYER
Model NED4655EW1
Near San Marcos, TX 78666
Matthew
Job Details: 01/17/2023
Arrived onsite for dryer not heating. Upon arrival inspected unit. Customer stated had to return previous unit due to same issue. Pulled unit and checked supply voltage. Found unit not receiving proper voltage. L1 and l2 have 120 vac but across l1and L2 voltage drops to 0 vac. Flipped breaker to reset and still having same issues. Customer will need to resolve the issue. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Mustang Ridge, TX 78610
Kevin
Job Details: 01/17/2023
"Arrived on site and found microwave is not heating, found magnetron is noisy. after replacing magnetron, microwave is heating properly
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Austin, TX 78738
Luis
Job Details: 01/17/2023
"Arrived on site. Found broken wire on grid cutter,ice slab formed on evaporator plate,replaced grid cutter ran diagnostics all test passed.
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Kyle, TX 78640
Kevin
Job Details: 01/17/2023
"Arrived on site and inspected washer and found it is unresponsive, found lid switch has failed. After replacement washer is now running cycle properly, job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 01/16/2023
Arrived on site to install heat reflecting shield. Replaced shields test unit and unit test good. Couldnt call safety they were close job complete.
We serviced a
GE REFRIGERATOR
Model GSCS3KGYAFSS
Near Georgetown, TX 78626
Paul
Job Details: 01/16/2023
Arrived onsite for a refrigerator not making ice or dispensing water after the filter was recently replaced. I tested the unit and found the filter head no passing water. I replaced the filter head and tested the unit. There was good water flow thru the filter head but when operating the water dispenser there was water leaking from under the refrigerator. I found the water line coming out of the bottom of the liner that goes to the bottom of the FC door with a 3 split in it right behind the compressor. The line and a union will need to be replaced to repair the leak. ; ordrng 1 WP2300868 (5/16 union fitting) and 1 WR17X2891 (5/16 plastic tubing)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78758
David S
Job Details: 01/16/2023
"Arrived on site to install previous diagnosed parts. I replaced the water valve. I gained access to the gear case and replaced the belt, and cam. I reassembled the unit and calibrated it. I ran it through a diagnostic cycle and found it working as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Austin, TX 78725
Wesley
Job Details: 01/16/2023
Arrived onsite and installed the new gearcase and clutch and rotor. Based on previous diagnosis. Unit is now operating as designed. Advised customer On repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBRFR30IGX00
Near Lakeway, TX 78738
Luis
Job Details: 01/16/2023
"Arrived on site. Found excessive yellow insulation sticking out of outer trim on both sides,foam gaskets exposed on liner wall,protective film stuck between liner and cabinet also found excessive foam exposed around inner door frame that is visible called tech support sent all pictures to tech support. Tech support sending information and pictures to engineering department"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Austin, TX 78759
David S
Job Details: 01/16/2023
Arrived on site for dishwasher making a noise. I inspected the unit and work area. I found fault code fae2 wax motor fault. I rand the unit through a diagnostic cycle and found the unit working as designed. I found all insulation intact. I explained to the customer the noise they are hearing is the water jets as the spray arm is rotating around the inner tub. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Austin, TX 78731
Luis
Job Details: 01/16/2023
"Arrived on site for no water or ice. Frozen water tank diagnosed air leaking between fan scroll and air tower causing water tank to freeze,defrosted water tank added sealer between gaps,ran fan test no air leaking. Ran dispenser water dispensing correctly ran harvest test passed ran fill test passed. ; used 1 212643 (Sealer) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Temple, TX 76502
Jonathan M
Job Details: 01/16/2023
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replace the heater and tested the unit. The unit begin to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Blanco, TX 78606
Andrew
Job Details: 01/16/2023
Arrived on site to test unit for shaking vibrating. Found tub was sitting against front of cabinet leveled unit so tub sits centered. Ran diagnostics with no issues. Found vibration is part of normal operation. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Blanco, TX 78606
Andrew
Job Details: 01/16/2023
Arrived on site to test unit for grinding sound. Found sock stuck in blower wheel. Removed sock and inspected for damage. No damage present. Unit now working as designed. Job complete.
We serviced a
GE REFRIGERATOR
Model GSS25GFXABB
Near Killeen, TX 76542
Tyler
Job Details: 01/16/2023
Arrived on site for refrigerator not dispensing water. Upon arrival confirmed issue and found dispenser would allow water to bottom of door but not any further. Found insulation in door is starting to fail increasingly faster; ordrng 1 WR78X11708 (Fc door
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKW0
Near Gatesville, TX 76528
Jonathan M
Job Details: 01/16/2023
"Arrived on site for a dishwasher that is not filling and is flashing an H2 O error code within minutes of starting a cycle. Inspected the unit and work area. Did confirm the customers complaint and found very little water flow coming into the dishwasher. I removed the water connection from the water valve and check water pressure. Found it extremely low water pressure coming from underneath the sink. I did advise the customer that the issue is most likely a water supply issue that needs to be resolved
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW1
Near Belton, TX 76513
Tyler
Job Details: 01/16/2023
Arrived on site for washer not agitating correctly. Upon arrival found no errors in diagnostics. After further testing though I found slider showing signs of splitting and I replaced it. Also found drain line had fallen to far down in stand pipe causing a siphon. Adjusted drain line. Found no leaks and unit working as designed with noise no longer present. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Bastrop, TX 78602
Joe Z
Job Details: 01/16/2023
Arrived onsite to install previously ordered parts. Upon arrival replaced latch. Ran diagnostics and lid latch now operates correctly. Ran diagnostics and found agitate and spin do operate test capacitor and is good. Found motor pulley is seized. Freed up pulley with force. Also found that spinning drum by hand I get a howling sound from gearcase. Spoke with CS and service management will contact customer. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE366LVB1
Near Temple, TX 76502
Jonathan M
Job Details: 01/16/2023
"Arrived on site for a range that is not heating inside of the oven and the left front burner will not change temperatures and will get stuck on high heat every cycle. Inspected unit and work area. Did confirm the customers complaints and tested the unit. I did find that the element itself was working but the infinite switch was not allowing the element to cycle on and off. Checked behind the unit and found proper voltage and polarity. Found burn marks on the control and on the left front infinite switch causing the issue.The customer agreed to the repair. Replaced both control and the infinite switch and tested the unit. All components began to work and operate as designed.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Round Rock, TX 78665
Vincent
Job Details: 01/16/2023
"Arrived on site cooktop, inspected unit and work area. Customers complaint Is the spark would continue to spark even off. I gained access to the park module and replaced and also replaced the spark harness. Unit is now operating as designed. Whirlpool safety is closed due to the holiday. No leaks where observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78725
Wesley
Job Details: 01/16/2023
5124420377 Ed Moore. Landlord. Arrived onsite for irregular control function and found dishwasher crawling with cock roaches. Advised customer that the control will be shorted and corrupted
We serviced a
WHIRLPOOL OVEN
Model WFG525S0HS1
Near Kyle, TX 78640
Kevin
Job Details: 01/16/2023
"Arrived on site and inspected range and found it is currently heating properly. Observed igniter spark properly 12 times during preheat and reignitions. At this time oven is working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Killeen, TX 76542
Tyler
Job Details: 01/16/2023
"Arrived on site for refr leaking water from icemaker into bucket.upon arrival confirmed issue. Upon further inspection I found ice maker slightly leaving in troth area leading to overfill from side. Also found inlet valve releasing to much water into troth, and replaced both ice maker and valve. Retested unit and found no leaks and over fill no longer occurring call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Temple, TX 76502
Tyler
Job Details: 01/16/2023
"Arrived on site for refrigerator needing previously diagnosed grease installed on shelves. Upon arrival reconfirmed issue. Applied grease to all rc shelves and found shelves no longer getting stuck shut. Also insured ice maker was still working as designed with no leaks, or water spraying around. Call complete"
We serviced a
KENMORE REFRIGERATOR
Model 10651103110
Near Austin, TX 78723
Luis
Job Details: 01/16/2023
Arrived on site for water leaking from icemaker. Found ice build up in ice container removed ice and container traced leak to icemaker mold between housing and gear case diagnosed unit will need a new icemaker. used 1 4317943 (Icemaker) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, TX 78757
Vincent
Job Details: 01/16/2023
"Arrived on site for washer, inspected unit and work area. Unit was stacked and second tech was needed to remove dryer. Gain access to the console and replaced it with the new one and tested. Unit is now operating as designed and no error codes where present after test. Advised customer to run a cleaning cycle with vinegar to get rid of the excessive suds. No leaks where observed during service
We serviced a
KITCHENAID OVEN
Model KEBS207BSS00
Near Wimberley, TX 78676
Andrew
Job Details: 01/16/2023
Arrived on site and installed previously diagnosed inner glass for top oven. Took door part and cleaned.
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Leander, TX 78641
Maurice R
Job Details: 01/16/2023
Arrived onsite for dryer making a squealing noise. On inspection found that the idler pulley was not moving freely and the support wheels were not moving freely. Replaced the two parts and tested unit. Dryer not making the noise anymore.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Leander, TX 78641
Maurice R
Job Details: 01/16/2023
"Arrived onsite for for washer making a noise during spin cycle. On inspection found the actuator was in the middle when in the power was off. The clutch was was slipping when the actuator was in the middle making the belt slip. Replaced the belt, actuator and clutch. Tested unit in diagnostics mode and no noise was present. Unit operating as designed and no water leaks detected during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS8
Near Austin, TX 78704
Luis
Job Details: 01/16/2023
"Arrived on site for freezing in fresh food compartment. Found drinks and plastic bag blocking air vent,powered off unit from ui damper door sealed closed powered unit back on advised customer on air flow and sensor location.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FVMS05
Near Horseshoe Bay, TX 78657
David Z
Job Details: 01/16/2023
Arrived on site to install main control to resolve refrigerator not dispensing cubed ice. Installed control and tested unit. Verified all working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW
Near Cedar Creek, TX 78612
Wesley
Job Details: 01/16/2023
Arrived onsite and found cold water valve had burst and shorted the control. Replaced the valve. Ordering the control to complete the repair. Office to reschedule. ; ordrng 1 W11607637 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/16/2023
"Arrived on site and found control panel is unresponsive, cycled power at breaker and now oven has reset and is working properly. Heated a cup of water in microwave to ensure correct operation, recommended homeowner connect oven to WiFi so it can download software updates when needed, job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Cedar Park, TX 78613
Kimo
Job Details: 01/16/2023
Arrived onsite to install previously diagnosed parts. Upon arrival I installed. New control panel and tested unit and found unit operating as designed. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE01
Near Austin, TX 78704
Luis
Job Details: 01/16/2023
Arrived on site for water leaking. Found excessive ice build up on fresh food evaporator causing ice to melt and leak out of housing. Ordering both thermistors advised customer to defrost unit 24hrs before return visiT; ordrng 1 W10667607 (Thermistor) and 1 W10565852 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Pflugerville, TX 78660
Cliff
Job Details: 01/16/2023
Arrived on site to diagnose a refrigerator with light not working. Found freezer led module failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Lago Vista, TX 78645
Maurice R
Job Details: 01/16/2023
"Arrived onsite for RC evap frozen. On inspection I found the the moulin is protruding out about 1/8 inch. Informed the customer that there is not field serviceable fix for this issue. Called and talked with tech support to document it. Gave all the info to the customer, he will call and talk with WP. Sr7735498903 no water leak detected during service."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Austin, TX 78744
Joe Z
Job Details: 01/16/2023
"Arrived onsite for F8 E1 or Lo FL . Upon arrival ran diagnostics and got error code F8-E1 . Found cold valve has failed. Replaced valve W11316256, and switch W11316246. Test unit and unit is operating as designed. No leaks present at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Waco, TX 76704
Jonathan M
Job Details: 01/16/2023
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the latch and bezel and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Kyle, TX 78640
Kevin
Job Details: 01/16/2023
"Arrived on site and inspected dryer and found it is not heating, airflow meter is showing restricted, after removing vent hose airflow has returned. Explained to customer that vent to the exterior will need to be cleaned/cleared before a dryer is used again. This is a mobile home and vent exit is not visible and may be under home inaccessible. Also found cut off has failed due to airflow, after replacing cut off dryer will now heat properly, took pictures. Job complete"
We serviced a
WHIRLPOOL WASHER
Model GST9344EZ0
Near Buda, TX 78610
Kevin
Job Details: 01/16/2023
"Arrived on site and inspected washer and found lid switch has failed. After replacing lid switch washer will now spin properly.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Round Rock, TX 78681
Kimo
Job Details: 01/16/2023
"Arrived onsite for a washer that is showing F9E1. Upon arrival I found the lid open.Upon inspection I found that the drain pump was showing open then tested from the control, on the harness side. I then tested the pump itself and found that it tested within spec I found that the was a break in the black/wight wire. I repaired this and found the the drain pump operated as designed but the lid latch would not respond, lock/unlock. I and orange the latch. And returning with the control. Office to reschedule. ; ordrng 1 W11394572 (LATCH)"