Service History 246 - Appliance Express

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Austin, TX 78717

Justin

Job Details: 05/12/2021

Arrived on site to install previously diagnosed parts. I unplugged the unit and installed the new UI. I then tested the unit in diagnostics mode and found no more stored error codes. I ran a test cycle and it ran through as designed. No leaks observed at the time of service. Call complete.

We serviced a

GE WASHER

Model GTWS8455D0MC

Near Georgetown, TX 78633

Jonathan S

Job Details: 05/12/2021

"Arrived on site for to install previous diagnosed parts. Gained access to top of gear case and found nut that holds gear case to basket has corroded and will need to break off (see SD-QUICKPIC). Removed mode shifter kit and turned tub to see if noise was still present and it was. Informed customer of issue, requested to install parts on hand and return with with nut. Customer stated that they would need to use unit this week. ; ordrng 1 WH02X10363 (NUT HUB)"

We serviced a

SAMSUNG DRYER

Model DV5471AEP/XAA-01

Near Leander, TX 78641

Justin

Job Details: 05/12/2021

"Arrived on site for a dryer not heating. I turned on the unit and there was no heat what so ever. I gained access to the heating element and found it ohmd out open. The two thermostats ohmd out good. I uninstalled the old heating element and vacuumed out all of the excess dust in the bottom of the unit. I then installed the new heating element and tested the unit. The unit is now heating. I used my thermocouple to check for temp fluctuations at the vent with it off and it was good. I put the vent on and tested it and found it a little slower. I advised the customer of this and let the know the may want to get the vents checked out, for it could affect drying. The unit is working as designed. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ

Near Manor, TX 78653

Matthew

Job Details: 05/12/2021

"Arrived onsite for dishwasher having odor. Upon inspection found unit passed all cycles. No error codes at this time. Inspected filter, sump, and drain line. Unit is performing as designed. Recommended customer increase frequency of clean cycle. Instructed customer on routine maintenance and care."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Austin, TX 78702

Jacob

Job Details: 05/12/2021

"Arrived onsite for unit not filling with enough water to wash the clothes. Put unit in diagnostics and got no error codes. Tested unit in automatic diagnostics p. Unit tested good. No leaks at this time. Customer did show as to how much clothes were being loaded all at once and clothes seemed to be loaded to the top of the drum. Instructed customer on proper loading of the unit and soap usage to allow the unit to run smoothly, and the amount of water is at a smaller amount due to energy efficiency. No leaks at this time. Job complete"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Kyle, TX 78640

Kevin

Job Details: 05/12/2021

"Arrived on site and inspected dryer and found at this time it is working properly. Customer experienced dryer not starting and interior light would not turn on when door is opened. Confirmed voltage at terminal block is good and connections are good could not duplicate experience. Requested that customer continue to monitor Dryer any further information would be helpful in diagnosing experience, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIDM00

Near Leander, TX 78641

Tommy

Job Details: 05/12/2021

"Arrived onsite for refrigerator leaking upon arrival found unit bottom left rc water was loosely connected leaking into drain pan over loading it. Tightened snd tested, unit is now operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Round Rock, TX 78664

Jimmy J.

Job Details: 05/12/2021

Arrived on site for ref left door not closing. Found left door inner section that makes contact with door switch concave causing it to not make proper contact with the door switch making dispensing ice and water not possible. Used truck stock part WP2177331 (square block) to close the small gap that the door had to ensure the door switch made contact with the inner door once closed. Installed square block and tested ice and water. Both dispensing as designed. No leaks detected. Job completed.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Dripping Springs, TX 78620

Brandon

Job Details: 05/12/2021

"Arrived on site for customer complaint of loud noise, found blower wheel stripped at motor shaft, I had to cut off motor shaft and replace blower wheel and motor, after replacing, unit tested good."

We serviced a

KITCHENAID ICE MACHINE

Model KUIC18NNTS2

Near Lakeway, TX 78734

Luis

Job Details: 05/12/2021

"Arrived on site for no ice. Ran diagnostics diagnosed weak water flow from valve,removed valve installed new valve due to water entering control on valve water filled with good pressure and shutting off,advised customer to let valve sit powered off to dry control and turn unit back on later today. ; used 1 WPW10217917 (Water valve) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Round Rock, TX 78665

David S

Job Details: 05/12/2021

"Arrived on site to diagnose fridge with missing or broken parts, found the fridge to be very unleveled upon initial inspection. Upon further investigation we found that the units front left wheel was completely out of position, we removed it completely and replaced a new rivot pin into place. Unit is operating as designed and is leveled. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM00

Near Austin, TX 78745

Kevin

Job Details: 05/12/2021

arrived on site and inspected refrigerator and found no frost pattern,took one picture, will need to schedule for a sealed system repair.; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 W10143759 (Dye drier) and 1 8201786 (Starter kit) and 1 WPSAV-4 (Stub)"

We serviced a

WHIRLPOOL RANGE

Model WMH31017HS6

Near Austin, TX 78747

Leonardo

Job Details: 05/12/2021

Arrived on site to test unit for light not turning off. Test unit and found bad control board. Replaced board test unit and unit test good job complete.

We serviced a

WHIRLPOOL FREEZER

Model WRX988SIBM00

Near Austin, TX 78732

Robert

Job Details: 05/12/2021

Arrived on job for complaints of leaks. Found the door to the freezer frozen shut will need the defrost before processing. ; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW3

Near Austin, TX 78744

Kevin

Job Details: 05/12/2021

"Arrived on site and sound hot water and cold water are swapped. Also found cold water valve is not running. Hot water valve is the blue one and it will not turn off at the wall. Recommended replacing valve assembly to homeowner. After replacement washer will now complete automatic cycle test 51.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Blanco, TX 78606

Brandon

Job Details: 05/12/2021

"Arrived on site for customer complaint of unit leaking, found defrost drain line was clogged, I removed drain line behind unit, it was clear, she has multiple refrigerators and freezers, she said she would just unplug unit for a couple of days.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Austin, TX 78704

Kevin

Job Details: 05/12/2021

Arrived on site and set washer to run on a quick cycle and found water is slowly building up on the floor after the first drain. Removed rear panel and found internal drain hose that connects the drain pump to the drain hose connection on the rear of the washer has a small leak. A new one will be needed to correct the issue.; ordrng 1 W11316671 (Inside Drain hose)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Austin, TX 78732

Robert

Job Details: 05/12/2021

Arrived on job to replace previously diagnosed parts. Found the fascia dripping water. Checked and found 120v and open heater. Also fan working good. Ran diagnostics and found the icemaker had no ice or water in and no codes. The harvest was good and water filled when during testing. Ordered fascia.; ordrng 1 WPW10553630 (escutcheon)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Leander, TX 78641

Kayman

Job Details: 05/12/2021

Arrived onsite for refrigerator making abnormal noise. Upon inspection I found the unit popping at the left side door when closing. I found the left side lower hinge cam slipping out of place. I lifted the door and adjusted the cam to ensure it was in correct position. The unit is no longer making any abnormal noises at this time.

We serviced a

JENN-AIR OVEN

Model W30400P

Near Wimberley, TX 78676

Andrew

Job Details: 05/11/2021

"Arrived on site to test unit for door not unlocking and fan not turning off after self clean mode. Found oven temp sensor was open causing unit to lock door and turn fan on. Open sensor causing unit to not know what temp is and as a safety measure locks door and turns fan on. Needing oven sensor to fix issue. Office to reschedule.; ordrng 1 12001656 (sensor,ovn)"

We serviced a

WHIRLPOOL COMPACTOR

Model KTTS505ESS0

Near Austin, TX 78730

Kevin

Job Details: 05/11/2021

"Arrived on site and inspected compactor and found one of the welds holding the bin and facade bracket together has failed. Replaced the bin and compactor is now correct, job complete"

We serviced a

UNKNOWN VENTHOOD

Model UXT5236BDS1

Near Austin, TX 78746

Leonardo

Job Details: 05/11/2021

Arrived on site to test unit for blade making noise when unit starting. Test unit and found blade not secure correctly making blade hit metal. Secured blade test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Smithville, TX 78957

Matthew

Job Details: 05/11/2021

Arrived onsite to replace previously diagnosed parts. Replaced HV control. Tested unit and unit is functioning properly. Job complete

We serviced a

MAYTAG MICROWAVE

Model MMV6190FZ1

Near Austin, TX 78758

Scott

Job Details: 05/11/2021

Arrived on site for front of microwave door cracked and unit will not start periodically or heat . Found crack in fram of door itself causing door not to properly hit micro switches . Will also need micro switches and inter locks . Will need AUTHO . ; ordrng 1 AUTHO and 1 W10269458 (BOTTOM SWITCH ) and 1 W10269460 (UPPER SWITCH ) and 1 W10727360 (BOTTOM SWITCH ) and 1 W11031967 (DOOR SS ) and 1 WP8206419 (TOP INTERLOCK ) and 1 WPW10156813 (BOTTOM INTERLOCK )

We serviced a

WHIRLPOOL RANGE

Model WOS51EC0AS02

Near Pflugerville, TX 78660

Wesley

Job Details: 05/11/2021

Arrived onsite and replaced shorted sensor. Unit is now operating as designed. Advised customer on repair All checks good.

We serviced a

KITCHENAID OVEN

Model KOCE500ESS11

Near Leander, TX 78645

Justin

Job Details: 05/11/2021

Arrived on site for a wall oven with a dented door. Customer could not provide closing documents and I advised the customer that we will need those to go through with the repair. Customer will have to reach out when those are obtained and office will need to reschedule. Ordering the name tag for the door as well. ; ordrng 1 W10839793 (Name Plate) and 1 ClosingDocuments (Closing Documents)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Leander, TX 78641

Tommy

Job Details: 05/11/2021

"Arrived onsite for microwave making loud noise from fan. Upon arrival found unit fan still not seated correctly, adjusted. Job Completed."

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS1

Near Leander, TX 78641

Tommy

Job Details: 05/11/2021

Arrived onsite for oven making loud noise. Upon arrival found igniter out of position. Replaced and reseeded. Tested unit is now operating as designed. Spoke with customer on unit and thats it will make a click and slight sound during ignition. Job Completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FSAXVY01

Near Kyle, TX 78640

Andrew

Job Details: 05/11/2021

"Arrived on site to test unit for no ice production. Found ice maker did not respond to diagnostics. Replaced ice maker, tested unit, unit works good. No leaks detected. Job complete."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Pflugerville, TX 78660

Kayman

Job Details: 05/11/2021

Arrived onsite for dryer not spinning. After arriving I confirmed the unit is not spinning but it is heating and blowing. After confirming correct wall and terminal block voltage. I accessed the bulk head and found the belt had split and come off of the motor mount. I replaced the belt and pulley idler. I tested the unit and it is working as designed at this time. Job complete.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Taylor, TX 76574

Wesley

Job Details: 05/11/2021

"Arrived onsite and tested unit and found locked rotor error. Found basket spun freely in standby, but when spin was engaged in diagnostics the stator seemed to present a charge to spin and brake at the same time. Ordering stator to repair. ; ordrng 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 1 W11170706 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Austin, TX 78728

David S

Job Details: 05/11/2021

"Complaint is the top ice maker isnt producing. I found fault code e5 in step 56, I put the unit through a harvest and it cycle. I put the unit through a full test and the valve opened but no water dispensed. I tested voltage and resistance at the ice make fascia and it is good. I did a temp check in the freezer and found it at zero. I did a temp check in the ice box and found it at 03. I tested the ice box fan and found it working. I changed the unit from adaptive defrost to basic defrost. Im going to order an icemaker to complete the repair, and the fill tube heater just Incase. The office will reschedule when we have an eta on the part.; ordrng 1 W11483245 (Ice maker) and 1 W11087201 (Fill tube heater)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, TX 78737

Robert

Job Details: 05/11/2021

Arrived on job for complaints of not washing. Ran diagnostics and found wash motor not working. Replaced sump and motor. After replacement test operation. No leaks detected at time of service

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Austin, TX 78751

Luis

Job Details: 05/11/2021

"Arrived on site. Removed evaporator cover,defrosted evaporator,replaced harness fan and cover. Powered unit on ran diagnostics fan no longer making loud noise,fans running properly,changed defrost setting to basic"

We serviced a

GE REFRIGERATOR

Model GFE26JSMAFSS

Near Austin, TX 78737

Luis

Job Details: 05/11/2021

"Arrived on site for no ice and weak water flow. Found icemaker stuck gears not rotating defective icemaker,tested water dispenser weak water flow,tested water from valve good weak flow after filter head. Ordering a new icemaker,ice door valve,filter head and union ; ordrng 1 WR30X30095 (Icemaker) and 1 WR14X30263 (Filter head) and 1 WR57X25054 (Water valve) and 1 WR02X25048 (Union)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Liberty Hill, TX 78642

Cliff

Job Details: 05/11/2021

Arrived on site to diagnose a washer that is making unusual noise. Found cam warped and rubbing. Replaced cam and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

KITCHENAID RANGE

Model KFGC506JSS00

Near Georgetown, TX 78633

Lou

Job Details: 05/11/2021

"Arrived on site to inspect range not working properly. Job completed."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Austin, TX 78724

Scott

Job Details: 05/11/2021

"Arrived on site ,replaced valve ( found hot and cold on valve clogged with debris . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"

We serviced a

KITCHENAID COOKTOP

Model KICU509XBL00

Near Austin, TX 78758

Scott

Job Details: 05/11/2021

Arrived on site for cooktop flashing F47. Found modular had failed . Replaced module and UI . After repair left rear burner not working . Will need element . Element is not covered ; ordrng 1 WPW10396549 (LF ELEMENT )

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Austin, TX 78758

Scott

Job Details: 05/11/2021

"Arrived on site for unit making noise at beginning of cycle . Ran diagnostics,no error codes . Unit passed diagnostics. Ran unit in a normal cycle with soap while working on another appliance . Couldn?t duplicate noise or any faults . No water leaks detected at time of service,job complete

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9959SKZ0

Near Austin, TX 78737

Leonardo

Job Details: 05/11/2021

Arrived on site to replace control board and vent. Replaced both parts and found control board was bad due to not sending power to ui. Will need to order another board office to reschedule. ; ordrng 1 W11410063 (Control board)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Georgetown, TX 78628

Lou

Job Details: 05/11/2021

"Arrived on site to inspect refrigerator ice maker not working, water leaking from door, lights not working. Upon further inspection, I found the unit on and cooling as designed. Found all lights on and ice in the bin. Tested temps in the FC=10 degrees and RC=39 degrees. Inspected the deli control and the reservoir under it and all checked good. Inspected the deli harness and found none broken. Customer advised that the unit shut completely off/lost power and then came back on approximately one week ago. Also said when dispensing water, it makes a vibrating noise. I tested the dispenser and could not duplicate the noise. I am ordering the power control board, hv control, deli harness, reducing valve and pex water tubing, along with a CNOTE-AUTHORIZATION for all parts. Office to schedule return service. No water leaks observed during service.; ordrng 1 WPW10624574 (Power board) and 1 WPW10675033 (Hv control) and 1 W11170612 (Deli harness) and 1 CNOTE (Authorization all parts) and 1 W10786952 (Reducing valve) and 1 8212547RP (Pex water tubing)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Round Rock, TX 78681

Jimmy J.

Job Details: 05/11/2021

Arrived on site for The upper dishrack is broken at both of the front rollers.They broke after 1-2 weeks apart. I think the whole dishrack needs to be replaced. Found both rollers had broken at the wheel. Removed rack adjusters and installed adjuster kit. Top rack rolls in and out as designed. Job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Austin, TX 78703

Luis

Job Details: 05/11/2021

"Arrived on site for no ice. Ran diagnostics with freezer door open icemaker passed all diagnostics,called tech support,removed kickplate,removed broken sleeve on harness wires found damaged yellow wire near bend coming out of door.

We serviced a

KENMORE DRYER

Model 110.6094299

Near Austin, TX 78729

David Z

Job Details: 05/11/2021

"Arrived on site to diagnose dryer that is not starting. When customer runs the unit he hears a click, but no engagement. Tested timer and start and found good. Found thermal fuse open. Replaced thermal fuse and tested. Found unit operating as designed. Advised to clean vents to avoid thermal fuse overheats.

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW1

Near Austin, TX 78724

Scott

Job Details: 05/11/2021

"Arrived on site for washer not starting . Ran diagnostics,Unit will lock and valves work . Drains not coming on or spin . No voltage at drain connector or off control . Replaced control ,getting voltage out but none at drain . Ordering both upper and lower ,two man . Call to set return; ordrng 1 2MAN and 1 W11338082 (UPPER HARNES . ) and 1 W11417071 (LOWER HARNES )"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near New Braunfels, TX 78130

Noah D

Job Details: 05/11/2021

"Arrived on site to inspect unit for not heating and smoking during operation, upon inspection found the unit was heating normally and did not have apparent burnt wires, checked element for burns, no burns found. Tried all heating parts and found no smoke or burning. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV02

Near Austin, TX 78757

David Z

Job Details: 05/11/2021

Arrived on site to diagnose refrigerator that has a light out in the freezer. Removed and tested switch and found switch bad. Replaced light switch in freezer. Retested and found light is working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6SARXX

Near Austin, TX 78745

Kevin

Job Details: 05/11/2021

"Arrived on site and inspected refrigerator and found freezer evaporator drain is blocked by ice. Disassembled freezer and clear drain using steamer. Pulled refrigerator forward and Replaced drain tube with new model. job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Georgetown, TX 78633

Lou

Job Details: 05/11/2021

"Arrived on site to inspect refrigerator door handles loose. Upon further inspection, I found both RC door handles and the FC door handle loose and also the RC doors were sagging and rubbing at the top inner corners. I tightened the handles and then adjusted the door hinges and doors. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

JENN-AIR OVEN

Model JJW2430DS01

Near Dripping Springs, TX 78620

Robert

Job Details: 05/11/2021

Arrived on job to replace previously diagnosed parts. After replacement test operation.

We serviced a

KITCHENAID TRASH COMPACTOR

Model NO I&RSQUO;D

Near Florence, TX 76527

Jonathan S

Job Details: 05/11/2021

"Arrived on site for trash compactor ram stuck in down position. Customer had mounts removed on arrival. Tested operation and found motor gear stripped and not turning pulley. Removed failed gear crank and installed new. Assembled unit and tested operation. All tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Georgetown, TX 78626

Jimmy J.

Job Details: 05/11/2021

Arrived on site for Grinding or Rubbing Noise - Top Load Washer. Placed in diagnostics and Off Balance Load was only error code. Cleared error code. Placed in high speed spin and could hear the cam teeth grinding against each other. Removed cam and installed new cam. Ran high speed spin again noise was gone. Ran high speed spin several more times and noise is gone. Job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIHV00

Near Dripping Springs, TX 78620

Luis

Job Details: 05/11/2021

"Arrived on site for no,cool in fresh food section. Tested glass of water that has been sitting in fresh food for 24 hrs,temp reading 45? checked freezer temp @5? called tech support per tech support need to replace 3 way valve. SR#7730732725; ordrng 1 WPW10331270 (Valve body) and 1 Wpw10143759 (Drier uv) and 1 Accessvalve (Access valve)"

We serviced a

WHIRLPOOL OVEN

Model RBS305PVS03

Near Austin, TX 78737

Leonardo

Job Details: 05/11/2021

Arrived on site to test unit for oven not working. Test unit and found bake element not getting any power. Found shorted relay. Replaced control board test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Georgetown, TX 78633

Lou

Job Details: 05/11/2021

"Arrived on site it I select range oven having excessive gas smell. Upon further inspection, I tested the oven on Bake at 350 degrees. Once the unit reached preheat, I opened the oven door and did not smell any excess gas odors. Inspected the connection from the burner to the regulator and found the burner not fully seated. Corrected the burner and tested. Tested the cooktop burners and all are functioning properly. Customer advised they smelled gas in the cabinet to the right of the unit as well. I inspected the cabinet and found the shutoff inside, but did not smell any excessive gas odors. No further gas leaks detected at the end of service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Austin, TX 78737

Leonardo

Job Details: 05/11/2021

Arrived on site to test unit for unit not washing. Test unit and found float stuck in the up position making unit think it was full of water. Secured float test unit and unit test good job complete complete.

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS0

Near Austin, TX 78754

Matthew

Job Details: 05/11/2021

Arrived onsite for range with F1E0 error code. Notified customer that repair would not be covered. Replaced control and tested unit at 350 degrees. Unit is functioning properly. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near New Braunfels, TX 78132

Noah D

Job Details: 05/11/2021

"Arrived on site to inspect unit for opening by itself, upon inspection found the left friction sleeve had ripped. Ordering sleeves. Office to reschedule ; ordrng 2 Wp8268961 (pad)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Pflugerville, TX 78660

Kayman

Job Details: 05/11/2021

Arrived onsite to install previously diagnosed parts. I installed the new upper dish rack. Unit is working as designed. Job complete.

We serviced a

JENN-AIR OVEN

Model JJW2430DS00

Near Austin, TX 78703

Jacob

Job Details: 05/11/2021

Arrived onsite for unit giving an F2E1 stuck/shorted key. Customer had unit shut off. So turned it back on and immediately got F2E1 error. Called tech line. Said to order UI panel and to order straight from whirlpool for the new updated UI panels to correct shorted keypad issue. Got Sr#7730730168. Ordered part. Office to reschedule ; ordrng 1 W11236887 (console)

We serviced a

WHIRLPOOL RANGE

Model WCG55US6HS00

Near Austin, TX 78717

David Z

Job Details: 05/11/2021

Arrived on site to diagnose range that customer said was igniting the wrong burners. When customer tried lighting one burner he saw clicking on another burner. I advised the customer that all elements will trigger the igniters on all elements when any single burner is being lit. This is a normal condition and nothing is wrong. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Cedar Park, TX 78613

Tommy

Job Details: 05/11/2021

"Upon arrival found Air BNB unoccupied. Found unit operating as designed took pictures and video to document unit has correct voltage and polarity, unit sump, drain, and heat all operating as designed. Job Completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Uhland, TX 78640

Andrew

Job Details: 05/11/2021

Arrived on site to test unit for damaged unit cover. Verified cover is damaged. Replaced cover. No leaks detected. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WOC54EC0HS01

Near Georgetown, TX 78633

Jonathan S

Job Details: 05/11/2021

"Arrived on site for oven combo not keeping time and intermittent bake issue. Performed diagnostics mode and checked fault codes, none stored. Called Whirlpool tech support and spoke with Steve. Went over past service performed and parts that have been replaced. He stated to file a parts complaint with parts distributor. So they will test before shipping out that it keeps proper time. If that does not correct customer will have to contact an electrician. (Sr# 7730729028). Office to schedule return when ETA is available.; ordrng 1 W11297728 (CONTROL PANEL)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Leander, TX 78641

Tommy

Job Details: 05/11/2021

Arrived onsite for dishwasher not receiving power. Upon arrival found unit was never wired in during install. Wired it in and tested. Unit is now operating as designed. Job Completed.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Pflugerville, TX 78660

Wesley

Job Details: 05/11/2021

Arrived onsite and found unit operating with failed belt. Replaced belt and tested belt function. All checks good and no obvious sharp or sticking belt contact that would cause and belt to break.

We serviced a

FRIGIDAIRE RANGE

Model FFEF3003NWC

Near Killeen, TX 76541

Job Details: 05/11/2021

Arrived on site and inspected the range with apparent heating issues.Checked all burners and al had continuity.Some were plugged into the unit improperly causing the burners not to work as designed.I installed them correctly and they all worked and burned the natural oils off causing a small amount of smoke from the elements.The oven also worked properly.Photographed the oven bake element.Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW9151YW00

Near Spicewood, TX 78669

Brandon

Job Details: 05/11/2021

"Arrived on site for customer complaint of unit leaking, found failed bellow, I replaced bellow, unit tested good. Informed customer of rear bearings failing, and drain pump really loud, customer was okay with just replacing bellow for now.

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Austin, TX 78753

David S

Job Details: 05/11/2021

Arrived on site for washer not starting on all cycles and the lights flash. I inspected the unit and work area. I found the unit stacked. I found the UI control buttons activating and deactivating on its own. I was able to get the unit into diagnostics and found fault code f5e3. I couldnt run the unit through a diagnostics cycle it kept turning itself in and off. I spoke to the customer about having the UI replaced and requiring a two man to remove the dry from above the unit.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Pflugerville, TX 78660

Wesley

Job Details: 05/11/2021

"Arrived onsite and found unit had been placed uninstalled in garage. Replaced onsite an double checked fit and wiring, but advised that a proper test could not be made while uninstalled. All checks good. Repair complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTE304GPS0

Near Volente, TX 78641

Tommy

Job Details: 05/11/2021

Arrived onsite for dishwasher door not aligned correctly. Fixed unit hinges and door is now operating as designed. Job Completed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Austin, TX 78745

Luis

Job Details: 05/11/2021

"Arrived on site for no ice. Ran diagnostics,icemaker passed harvest dumped ice,ran fill test passed,ran ice bucket test and thermistor passed. Power cycled unit informed customer to allow 24hrs if no ice is dumped unit will need a new freezer door."

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Austin, TX 78738

Robert

Job Details: 05/11/2021

Arrived on job for complaints of not heating. Found heater open. After replacement test operation. Dryer heating properly.

We serviced a

WHIRLPOOL DRYER

Model MED8200FC1

Near New Braunfels, TX 78132

Noah D

Job Details: 05/11/2021

"Arrived on site to inspect unit for squeaking, upon inspection found the unit was squeaking in bottom left, Replaced parts and tested. Complete"

We serviced a

WHIRLPOOL FREEZER

Model WRS325SDHZ05

Near Austin, TX 78744

Kevin

Job Details: 05/11/2021

"Arrived on site and found repair has already been corrected by previous technician, no further repair was required, job complete"

We serviced a

AMANA RANGE

Model AER6303MFS2

Near Taylor, TX 76574

Wesley

Job Details: 05/11/2021

Arrived onsite and found f1e0 error. Attempted to clear and retry. Error recurred during preheat.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Austin, TX 78758

David Z

Job Details: 05/11/2021

Arrived on site to diagnose no drain dishwasher. Ran unit and could not hear pump running. Removed drain pump and checked for debris and found no debris. Replaced drain pump and retested. Found unit draining properly and working as designed. Call complete.

We serviced a

KITCHENAID OVEN

Model KFGD500ESS01

Near Georgetown, TX 78626

Jimmy J.

Job Details: 05/11/2021

Arrived on site to install previously diagnosed part. Removed bake igniter and installed new bake igniter. Preheated oven to 350. Oven heating as designed. Job completed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS06

Near Georgetown, TX 78626

Jimmy J.

Job Details: 05/11/2021

"Arrived on site to install previously diagnosed part. Removed interlocks and installed new interlocks. Powered up and heated a cup of water. Microwave still heating for a couple seconds, turning off, then heating for a couple seconds, then turning off, etc, etc, etc. Called tech line and they had me test the interlock switches. The bottom interlock switch was faulty. Ordering a new interlock kit to return and complete the repair. ; ordrng 1 W11244494 (Interlock kit)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Georgetown, TX 78633

Jonathan S

Job Details: 05/11/2021

"Arrived on site for dishwasher not dissolving soap. Per diagnostics mode and recorded fault codes. 1st fault 6-4 float switch, 9-1 diverter not finding home position, 10-1 dispenser electrical failure and 6-1 low water. Monitored test cycle and found washing and dispenser activated. Ran test mode again and dispenser did not open. Removed dispenser and control, installed new. Performed diagnostics mode and tested operation. Found all spray functioning. All components tested good. No water leaks detected. Spoke with customer on soap usage with home water softener system."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ0

Near Bastrop, TX 78602

Matthew

Job Details: 05/11/2021

"Arrived onsite to replace previously diagnosed parts. Replaced socket. Tested unit and unit was still tripping breaker. Called tech line for assistance. Tech line figured it could be the outlet/breaker itself. Ran an extension to different outlet and tested. Unit was functioning properly. Current setup may be GFI or Arc fault, to sensitive and tripping breaker.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Georgetown, TX 78633

Jonathan S

Job Details: 05/11/2021

Arrived on site for refrigerator not cooling. Inspected unit and work area. Found RC not cooling. Per diagnostics mode and tested evaporator fan operation. Found fan not circulating air. Gained access to evaporator fan motor and tested voltage and found present. Found failed evaporator fan motor. Removed failed motor and installed new. Tested operation in normal run mode and diagnostics. All tested good, no water leaks detected."

We serviced a

KITCHENAID OVEN

Model KFDC558JIB00

Near Cedar Park, TX 78613

David S

Job Details: 05/11/2021

"Arrived on sight for door wobbling when closing. I inspected the unit and work area. I eliminated the door lock as a possible cause by taping the switch down, and found the door acting the same. When I went to take the door off I could feel the hinges or the receivers were misaligned. I inspected the hinges and I could see one set bent inwards and the other straight. I disassembled the door and tried to realign the hinges. The door acted the same. I am ordering the hinge receivers and components needed to rebuild the door. The office will reschedule when we have an eta on the parts.; ordrng 1 W11403412 (Door glass) and 1 W11318344 (Retainer) and 1 W11317948 (Receiver right) and 1 W11318331 (Reciever left) and 1 W11390125 (Hinge right) and 1 W11390106 (Hinge left)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Austin, TX 78737

Luis

Job Details: 05/11/2021

Arrived on site for no ice. Ran diagnostics ice box fan powered on,bucket test passed,E5 error code defective thermistor,ordering a new icemaker ; ordrng 1 W11483245 (Icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Bertram, TX 78605

Cliff

Job Details: 05/11/2021

Arrived on site to diagnose a refrigerator that is not producing ice. Found calcium on fill tube causing overspray and preventing icemaker from cycling. Cleaned line and all is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ

Near Elgin, TX 78621

Matthew

Job Details: 05/11/2021

Arrived onsite for refrigerator ice maker not making ice. Upon arrival put unit in diagnostics and found E2 error reoccurred. Replaced ice maker to resolve issues. Ran test on new ice maker and unit is functioning properly. No leaks present at this time. Job complete

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS00

Near Spicewood, TX 78669

Brandon

Job Details: 05/11/2021

"Arrived on site for customer complaint of unit not powering on all the time, I replaced the pump, unit tested good."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Austin, TX 78741

Leonardo

Job Details: 05/11/2021

Arrived on site to test unit for left front burner not working. Test unit and found burner not getting power to burner. Replaced switch test unit and burner getting power but not turning on. Will order new burner office to reschedule. ; saved tckt

We serviced a

WHIRLPOOL OVEN

Model WFC150M0JB0

Near Manor, TX 78653

Matthew

Job Details: 05/11/2021

Arrived onsite for range controls and oven not working. Upon inspection found failed wire harness. Need to order and replace main harness and power cord. Customer will provide replacement power cord by follow up visit (please confirm before scheduling). Left unit unplugged for safety and notified customer. ; ordrng 1 W11134841 (harns-wire) and 3 WP3400016 (screw)s and 3 WP3400029 (nut)s and 1 WPW10245259 (block-term)

We serviced a

FRIGIDAIRE DISHWASHER

Model PLD2560LCC1

Near Buda, TX 78610

Andrew

Job Details: 05/11/2021

"Arrived on site to test unit for not washing properly and element smoking. Found lower wash arm was just sitting on bottom and not locked into position. Also found no high drain loop. Found heater had buildup causing smoke. Set wash arms properly, installed high drain loop and replaced heater. Tested unit, unit works good. Advised customer on purging water at sink before running dishwasher. No leaks detected. Job complete."

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Austin, TX 78738

Robert

Job Details: 05/11/2021

Arrived on job for complaints of leaks. Found water coming from dispenser. Will need dispenser to complete ; ordrng 1 W11465533 (DISPENSER )

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Killeen, TX 76543

Job Details: 05/11/2021

"Arrived on site and inspected French door refrigerator cooling issues.Confirmed the complaint and took temperatures and got 4 and 66.Found a massive ice buildup on the outside of the evaporator cover in the freezer section.Disassembled and discovered the ice was so massive the customer will need to defrost the unit 24-48 hours before return services.All parts marked for USE ON RETURN VISIT.Customer signed waiver, office to notify the customer 48 hours prior so she can unplug the unit.Needs more work; O-emld tckt"

We serviced a

GE WASHER

Model GFW430SSM1WW

Near San Marcos, TX 78666

Noah D

Job Details: 05/11/2021

"Arrived on site to inspect unit for leaking, upon inspection found the units panel dead, will need to order control parts as well as pump and valve, water originated from back right. Ordering parts. Office to reschedule ; ordrng 1 WH12X27296 (ui board) and 1 WH12X27941 (inverter) and 1 WH23X25461 (washing machine pump)"

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Austin, TX 78735

Kevin

Job Details: 05/11/2021

"Arrived on site and inspected washer and found saved error code F5E3, tested lid lock several times and it is operating normally, could not duplicate customers experience during service call. Washer completes every test cycle and calibration cycle. Requested that if customer continues to have experience to make a video to aid in diagnosis. At this time washer is operating as designed."

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Bastrop, TX 78602

Matthew

Job Details: 05/11/2021

Arrived onsite for washer making noise on fill. Upon arrival put unit in diagnostics and found No stored error codes. Ran auto test and noise was apparent in fill. Replaced valve. Tested unit and unit is functioning properly. No leaks present at this time. Job complete

We serviced a

GE DISHWASHER

Model GDF520PSJ2SS

Near Waco, TX 76705

Jonathan M

Job Details: 05/11/2021

Arrived on site for dishwasher that?s giving off a foul odor and is feeling when the end is not in use. Inspected unit and work area. Found the dishwasher drain hose running downhill from the garbage disposal causing the unit to fill when the garbage disposal is filled. The customer did state that it doesn?t happen all the time but she has had a problem at points where the unit will overflow. Advise customer to get an extension on her drain hose because she has a very tight drain drain hose that won?t be able to loop upwards before it comes down. I showed her what she needed to do for the repair. Customer then stated that she also found out this morning that the unit now it won?t power on. I did advise her that she would need to contact American home shield for further assistance with that problem due to it being a separate issue. Call complete.

We serviced a

WHIRLPOOL OVEN

Model ACR4303MFW3

Near Taylor, TX 76574

Wesley

Job Details: 05/11/2021

Arrived onsite and found unit operating as designed with no issues except the clock was set to the wrong time and the customer was not able to change the time. I changed the time to the correct time and found it operating properly. Advised customer on reset.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Austin, TX 78717

David Z

Job Details: 05/11/2021

"Arrived on site to follow up on sealed system repair. Evacuated system and found pressures low. Replaced compressor, dryer and access valve. Verified system is holding vacuum, Charged system to 3.7oz R134A. Tested unit and verified unit is running as designed and frost pattern is forming. Call complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6R4EB7

Near Buda, TX 78610

Andrew

Job Details: 05/11/2021

"Arrived on site to test unit for not cooling. Found compressor running and drawing .7amps. Evap motor working, condenser motor working. No frost pattern on evap. Recommend replacing compressor and drier. Needing SS tech and 2 hrs. on return visit. Also need AHS autho. ; ordrng 1 5303305677 (drier/filter) and 1 5303918284 (evaporator) and 1 5304475102 (comperssor frz) and 2 ACCESSVALVE (ACCESS VALVE)s and 1 AUTHO (AUTHO)"