"Arrived on site for dishwasher start button not working. Upon arrival, confirmed the start button did not work but the other buttons on the control panel were operational. Replaced the control board with part# W116834, unit is now functioning properly. Job complete."

"Arrived on site for a WRT549SZDM06 refrigerator leaking. Found the evaporator completely frozen, also a lot of ice build up in the freezer. Also found the water valve leaking. I turned the water off and dried the floor behind the refrigerator. I talked to maintenance and he's going to move the refrigerator to his shop to thaw it out. Will return with a icemaker kit w11729596 to replace the valve. ; schdld next appmnt for 10/10 FRI !"

"Arrived on sign for washer's stuck in drainloop. An arrival confirmed issue and found control board bad, it fell under sp. s153eb. I replaced w 11607637 control unit works as design call complete"

Arrived onsite for previously diagnosed part. I replaced the main harness and ran the oven to 350. Unit is now heating as designed and no errors are popping up. No leaks. Call complete. Installed W11461074 HRNS MAIN.

"MVWC465HW2 Arrived on site for a washer with pump running. On arrival, I verified the pump running. I ran diagnostic and found an error code of F3E1 a failed pressure switch. Service pointer recommends replacing the control board. I replaced the control board, calibrated then tested product is working as its designed no water leaks visible from the main water."

Arrived on WTW4850HW3 for washer pump running. I found a F3E1 pressure sensor failure present. I replaced the control W11607637 per s code S153EB and tested unit. Unit now operates as designed and no leaks have occurred. Call complete.

"WRF560SEHV00 Arrived on site for a refrigerator, making too much ice and the mullion not making contact. On arrival, I verified that the mullion had failed.I replaced the part and tested the mullion . Mullion is making contact. The icemaker was hanging, not sure how, but I reinstalled it. Nothing was wrong with the icemaker. The client thought that when it was full, it would stop on its own. I explained to the client he had to raise the lever in order to stop the icemaker from producing ice. Product is working as its designed no water leaks visible from the main water supply. Client didn't sign"

"Arrived on site for an ice machine model KUIX505ESS2 with a reported leak. Inspected the unit and work area. The customer had removed the front cover and pointed out the suspected leak area. When the water was turned on, water was found leaking from the inlet valve. Replaced the inlet valve and tested the unit. The machine filled and operated as designed with no leaks present during operation. NO WATER LEAKS OBSERVED DURING SERVICE. Call complete"

Arrived on WDT970SAHZ0 dishwasher not draining. I found the drain pump to run but no water flow coming out. I found the drain pump impeller broken. I replaced the drain pump andnunit now operates as designed. Customer informed me that the top rack was broken and I found the wheels broken. Ordering 2 W10712395 upper rack wheels. RS for 10/10/25.; ordrng 2 W10712395 (Upper rack wheels)s

"WRF555SDFZ19 Arrived on site for refrigerator not making ice. On arrival, I tested temperature in the RC 38 degrees, and the FC was -1 degrees . The temperature was great further inspection I found that the icemaker has failed ,arm was locked. I replaced the icemaker and tried to test it, but I wasn't sure how to do it on this mode .I called Whirlpool techline, case# 2104359 and they helped run a quick test on the icemaker. The product is working as its designed no water leaks visible from the main water supply. Turn off 5 seconds then on wait 10 and then push the button twice Case # 21043459"

"Arrived on site for a washing machine model MHW3505FW1 that won't start cycles. Inspected unit and work area. The customer stated that the machine will flash error codes whenever the unit won't start and that when this happens, he can wait a few minutes, and then the machine will start working. He advised that this does not happen on every cycle, but seems to be intermittent. I ran the unit through diagnostics and found an F9 E1 (long drain), F3 E1 (pressure system fault), and F8 E1 (long fill) error codes in diagnostics. I ran the init through an auto cycle and found the machine complete each step in the cycle without an issue. I checked the pressure hose and did not find it kinked. I found all electrical connections properly connected. I replaced the main control W11201284 and tested the unit. I found the unit working and operating as designed with no leaks present during operation. Call complete."

Arrived on WRFF3736SV00 for crisper door issues. I found the customer saying that there's a gap in the crisper drawer at the top. I installed the new crisper drawer and explained to the customer that the gap is normal and there's nothing wrong with the gap there as it is only a cover and not a flipper. Unit is operating and looks as designed. No leaks. Call complete. Supplied part doesn't show on service matters.

"WRF767SDHZ04 Arrived on site for a refrigerator not releasing ice. On arrival, the client stated ice was sticking together. In the top ice bin. The client wasn't aware that they had to keep a steady flow to keep ice from sticking together. I tested the despenser with a cup, and the product is working as its designed .The refrigerator has two icemakers, and they were using the bottom one more. I noticed that there was a blue piece of tape covering the laser in the top bin, that determines the level of ice, I removed it. No parts used product is working as its designed no water leaks visible from main water supply."

Arrived on MDB4949SKZ3 Dishwasher for F8E4. Customer stated it intermittently comes up. I inspected the drip pan and no water is present. When looking at the float switch is found a wire on the harness is broken. Will need to order the lower harness W11726283 for repair. RS for Thursday 10/09/25.; ordrng 1 W11726283 (HRNS Lower)

"MED4500MW0 Arrived on site for a dryer with water inside and not heating. On arrival, I tested ventilation to clients home it was in terrible condition. I recommend that the client contact a duct cleaning company. Further inspection I found a failed hi limit tstat. I replaced the part and tested without the vent on the product is working as its designed."

"Arrived on site for washing machine model MVW4505MW2 not completing cycles. Inspected unit and work area. Customer advised they ran two loads that didn't complete the spin cycle, with no water in the basket but clothes coming out soaked. Ran diagnostics and found F0 E9 (off balance pause) error code, indicating stop during off balance load. Checked suspension in good condition but machine on unlevel ground, with tub leaning against front panel. Adjusted feet to level washing machine properly. Checked basket properly secured to drive shaft. Ran diagnostic cycle; all portions working and operating as designed. Asked customer about load; they explained washing a few pairs of sweatshirts and sweatpants. Explained to customer that as a suspension-based model, light or bulky loads can cause off balance issues occasionally. No other stored error codes to cause premature shutdown, so issue tied to off balance. Reviewed loading procedures with customer. Unit working and operating as designed. Call complete. No parts installed. NO WATER LEAKS OBSERVED DURING SERVICE."

"Arrived on KRMF536RPS00 for previously diagnosed parts. I replaced the W11482384 Filter head, W11658802 Icemaker, and W10843055 CONTROL HV. I had the unit unplugged the whole time so I could do a power reset for the icemaker. Powered unit on and unit now dispenses water with the new filter installed. No leaks are present. Call complete."

"WTW6157PB0 Arrived on site for a washer stopping mid cycle. On arrival, the washer wasn't connected to a power or water source. I moved the washer to an area with water and power. I connected and tested I found control board has failed . I replaced ,calibrated, and then tested the washer started leaking from the water valves onto the carpet. I used my shop vacuum and removed water from carpet.I notified the manager on duty. I replaced the water valves and then tested again product is working as its designed with no water leaks visible from main water supply. I uploaded photos as well ."

"Arrived on site for an electric oven model WEC530H0DS0 that is not getting to proper temperature. Inspected unit and work area. The customer explained that when he turns his oven on that the oven will take longer than normal to reach preheat, and with that when he does finally reach preheat, his temperature thermometer says the unit is only at 200?F. I test the unit in diagnostics and found the bake element would not come on. I gained access to the bake element and found that the element had imploded due to a weak spot and broke, causing the issue. I replaced the bake element W10779716 and tested the machine again on a 425?F bake cycle. I found the unit it begin to work and operate as designed fluctuating between 388?F and 453?F, averaging a temperature of 420.5?F. The unit is now working and operating as designed. Call complete."

"Arrived on site to replace previously diagnosed tub nuts, installed 4 tub nuts and tested unit is now running as designed no leaks detected job complete installed 4 x W11545286"

"Electric dryer WED4850HW0. Verified no heat. Removed back panel and checked voltage at terminal block: 120V L1 to neutral, 230V L2 to neutral, 240V L1 to L2. Checked thermal fuse, high-limit thermostat, thermal cutoff, and operating thermostatall good. Heating element checked good with continuity. Replaced timer wpw10436303, but unit still would not heat. Ordering temperature switch w11661755 which has a resistor that's most likely open and causing the no-heat issue.; ordrng 1 W11661755 (Temperature switch)"

Arrived on site for front left burner not always working. Customer said she pushed it in and it worked once. Replaced receptacle for fornt left burner. Verified operation. Call complete.

"Arrived on site to test unit element issues, tested unit found missing bake element, installed element, heated unit to 500 and advised customer to keep it there for 2 hours unit is now running as designed job complete W11182108"

Arrived on site for no heat dryer . Found elemnt coli broken . Replaced heating elemnt WP8544771. Thermostats and fuse in good shape . Recommended haved exterior vents cleaned . Cleaned large amounts of lint from unit . No one on hand to sign ticket . Job complete

"Arrived on site for dishwasher, leaving streaks on the dishes. Picture taken. Entered diagnostics and found no error codes. Ran automatic test mode and all components pass. Loud noise when dispenser was activated, indicating dispenser may be going out. Lots of suds during the first test. Advised customer on soap usage. Reset for Friday am. ; ordrng 1 W11412300 (Dispenser)"

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11607637"

Arrived on site for danage to the door on the inner right side panel. Confirmed damage to door panel. Removed door. Replaced outer door panel. Call complete. WPW10634271

"Arrived on site for customer complaint of unit not spinning after filling, found issue with actuator. Ordering actuator. ; ordrng 1 W10913953 (Actuator)"

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11603811"

Arrived onsite for washer in 2084 model number WTW5010LW0. Foundnbroken drain harness at the molex. Repaired using the harness W11643701. Unit is now operating as designed. Advised maintenance on repair. No signer available.

"Arrived on site to test unit for not heating, tested unit found broken timer, replaced timer checked all other sensors found no issues, could not test unit out completely do to no available power connection, if the issue persists then unit will need to be installed and connected to a proper power source, at this time job complete installed W10857612"

Arrived on site for refrigerator not cooling. Also the freezer stopped making ice. Found temps at 59f and 20f. Unit looks to have a frozen over evaporator coil. Entered diagnostics and confirmed thermistor are good. Entered heater test and confirmed 122v coming into heater. Disconnected and found heater was open. Will need new heater. Office will call to schedule. Advised used customer to unplug or shut off power day before so unit can be properly serviced. ; ordrng 1 W11626107 (Heater)

"Arrived on site to test unit for not heating, tested unit found broken timer, replaced timer checked all other sensors found no issues, could not test unit out completely do to no available power connection, if the issue persists then unit will need to be installed and connected to a proper power source, at this time job complete installed W11742939"

"Arrived on site to test unit for not working properly, customer stated only some buttons work on the panel, inspected wiring did not find any loose connection but most buttons are unresponsive, replaced front panel and tested unit is now running as designed job complete installed W11177576"

"Arrived to unit 307 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11629601 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

Arrived onsite for a control replacement with a one stop provision. Replaced the control w11548749 to repair. Unit is now operating as designed. Tested to 350f preheat. No signer available.

"Arrived on site for for downdraft not working. Upon arrival, found blower motor only working on 1 speed. Called LC and stated its either going to be the switch or the motor. Ordering W11083804 blower motor and W11690658 blower switch. Weighing call for 2 hours. No parts replaced. Office to reschedule ; ordrng 1 W11083804 (Blower motor) and 1 W11690658 (Blower switch) and 1 2hours (2 hours)"

Arrived on site for wiring harness issue on electric oven WEE515S0LS2. Removed and replaced main harness W11766509. Tested the unit and ran bake to 200 degrees; verified it's not shutting off. Unit working as designed.

Arrived onsite WRS325SDHZ14 for ice not dispensing and found ice clamped in bin. Removed clump3d ice and explained the necessity of an occasional bin refresh due to clumping. All else checks good. No parts.

"Arrived onsite WRT112CZJW01 and found compressor locked and unable to turn over. Replaced compressor W11370574, access valve W11506635, dye drier WPW10143759 and coupler W11504434. Pulled vacuum and checked joints. Charged to spec and observed for proper cooling. Unit has positive heat exchange and is beginning to cool. Advised customer onnthe repair."

Arrived on site to diagnose electric dryer WED8500DC4 making excessive noise when running. Tested unit and confirmed excessive screeching noise. Disassembled unit and found seizing tensioner pulley and two sticking rollers. Replaced tensioner pulley and rollers from repair kit 4392067. Reassembled and tested unit. Verified noise resolved. Unit working as designed and heating normally.

Arrived on site to replace console. Replaced control panel test unit and unit test good job complete.

"Arrived on site to diagnose dishwasher with the dispenser door not opening during the wash cycle. Verified the issue and proceeded to remove the front panel to inspect the dispenser assembly. Upon inspection, found the solenoid had come off the plastic tab that actuates the dispenser door. Secured the solenoid properly back onto the plastic tab and ensured it was locked into place. Reassembled the front panel and ran a full diagnostic cycle to test dispenser operation. The dispenser door now opens and closes properly during the cycle. Unit is operating as designed. Job complete."

"Arrived on site for washing machine model WTW4957PW0 not completing cycles. Inspected unit and work area. Customer advised they ran two loads that didn't complete the spin cycle, with no water in the basket but clothes coming out soaked. Ran diagnostics and found an F0 E5 (off balance load) error code. Checked suspension and found it was in good condition but machine on unlevel ground, with tub leaning against front panel. Adjusted feet to level washing machine properly. Checked basket properly secured to drive shaft. Ran diagnostic cycle; all portions working and operating as designed. Asked customer about load; they explained washing sheets, towels, and clothes together because he lives by himself and only runs the washer once a week. Explained to customer that as a suspension-based model, mixed or bulky loads can cause off balance issues occasionally. No other stored error codes to cause premature shutdown, so issue tied to off balance issue. Reviewed loading procedures with customer. Unit working and operating as designed. Call complete. No parts installed. NO WATER LEAKS OBSERVED DURING SERVICE."

"Arrived on site for customer complaint of unit running drain pump constantly. I replaced control under S153EB, calibrated and tested, unit tested good. Part used w11607637"

Arrived on site for washer WTW5010LW0 to install previously ordered part. Replaced cabinet assembly. Test unit and is operating as designed. No leaks present. Job complete

Arrived on site for left front burners having unusual flame . Burner is performing normally at time of service. Customer had video. Advised to make sure nothing is under burner caps like water of food particals . No gas leaks detected at time of service. Job complete .

"RECOMMENDED NOTE: KFIS29PBMS02: Verified waterline at isolation valve was split and leaking. Need to order water tube from isolation valve up to filter housing. Tried using PEX line and couplers, but they were the wrong size (needed 5/16' and 1/4'). Did not have the right size coupler. Ordering inlet water tube w11209890. No leaks detected during service.; ordrng 1 W11209890 (Fill tube)"

"Arrived on site for washer model number WTW4855HW3 with pump running continuously. Ran diagnostics and observed F3/E1 error code, replaced control board W116076 via service pointer S153EB. Unit is now functioning properly. Job complete. No water leaks observed during service."

Arrived on site for drain pump constantly running. Ran diagnostics and found error code f3 e1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site to test unit WFE515S0JS4 for RF burner operating only on high. Upon arrival verified issue, burner engages solely at high setting with no variable control. Performed inspection and found the RF infinite switch shorted internally, causing continuous full voltage to the element. Prescreened switch is incorrect. Ordering correct switch to complete repair. No parts installed, no one on site for signature, rescheduled for 10/10.; ordrng 1 WP3149400 (Right front switch)"

"Arrived on site . For leaking from filter area. . Removed cover and found water leaking from housing . Ordering housing . No other leaks detected at time of service. Call, to set return ; ordrng 1 W11758337 (Filter housing) and 1 Permagum"

"MVW5035MW1 Arrived on site for a washer stopping mid cycle. On arrival, I ran diagnostic and found error code F9E1 long drain a failed control board. After replacing and calibrating the error code F7E1 appeared. A failed actuator and I found a failed splutch that was making loud noises. I replaced the actuator, and the splutch, calibrated, then tested product is working as its designed no water leaks visible from main water supply."

Arrived on site for ice machine making making noise and not making ice . Ran diagnostics and not getting any water . Removed filter and getting proper flow . Customer had new filter on hand . Getting correct flow with new filter . Ran unit thru normal. Start up and ice is starting to form on chill plate . No water leaks detected at time of service. Collected 162.36. Autho JV3H3A. Job complete

Arrived on site for a MEDC465HW0 dryer not heating. Found unit is heating and tumbling. Thermal fuse and Hi-Limit test good. Unit has good airflow. Element 279838 had low resistance so I replaced it. Tested unit again and it's heating as designed.

Arrived on site for lid broken . Found right side of lid cracked and hinge had fallen out . Replaced hinge and lid . Also found suspension rods failed failed . Ordering suspension rods. Set return 10/10 . Nomwater leaks detected at time of service. ; ordrng 1 W11130359 (Suspension rods)

Arrived on site for a MDB7749SBB3 dishwasher not washing. Found the unit wasn't getting water and that someone of the buttons weren't responding. I can hear the motor humming and the drain pump also. I replaced the control w10595568 and the valve but it's still not working. I'm ordering the console w10811164 for the return visit. Office will need to reschedule. ; ordrng 1 W10811164 (Console)

"Arrived on for washer, needing w 11307244 latch. On arrival, confirm an issue and insult part and found washer, working as designed with no leaks call, complete"

"Arrived on site for SAFETY Oven WOES5030LZ01 with complaint of tripping breaker when not in use. Upon arrival, inspected unit is in idle mode. Customer states that from time to time, unit trips breaker when in idle mode. Customer states that is able to cook without tripping breaker. I inspected breaker and oven is connected to a 30amp Eaton breaker. I preheated oven to 500 and allowed to stay in cook mode. Contacted Techline and spoke with Boyd. I explained the voltage test and breaker used. Tech explained that this model has minimum Rating for 20 amp breaker and since breaker is not tripping during use he is not suspicious of 30 amp breaker being the issue but believes the breaker is too sensitive for some type of feedback in the home. Tech said to give breaker tripping nuisance information Case# 21040219. Contacted SAFTEY and spoke with Jay. Notes were documented. Case # 21017731. Unit is operating as designed. Job complete"

Arrived on site for unit WRS331SDHM making noises on freezer side. Upon arrival customer showed video captured of noise. Inspected unit removed evaporator cover and found ice built up at evaporator fan motor causing the noise during defrost took picture. Found water leaking at ice maker installed fill extension tube and removed ice at evap fan. Customer will monitor job completed

"Arrived on site to test unit WTW8127LW3 for reported water leak. Upon arrival customer stated that water accumulated in the catch pan during the first cycle and has not used the unit since. Entered service mode and found no stored error codes. Conducted individual valve testing, cold valve operated properly with no leaks. When testing the hot valve, observed excessive inlet pressure causing the water stream to redirect upward, splashing onto the tub ring, lid and subsequently dripping into the catch pan. Adjusted household hot water supply valve to reduce pressure by 50%. Retested and verified proper fill pattern with no water overspray. Per customer request, hot water supply left in the off position, as she will only be using tap cold cycles. Unit is now operating as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site (Unit 1219) to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Maintenance unavailable for signature. Unit is now running as designed, no leaks detected, job complete."

Arrived on site to apartment 1310 for refrigerator WRS321SDHZ13 with complaint of compressor making noise. Upon arrival customer stated that unit has been fine the issue went away when the unit was pulled out and reinstalled. I ran diagnostics to force all components and unit is operating as designed. Job complete

Arrived on site for washer NTW4516FW4 control board burned out. Upon arrival found unit unplugged full of water and lid locked. Plucked unit back in and unit control arched immediately. Removed control and replaced installed new control and tested when unit drain pump engaged arched new control and burnt out new control. Drain pump is the cause of control board arching. Took picture of board uploaded to SD. Ordering drain pump w10919003 control w11603811 and lower harness w11448788 office to reschedule ; ordrng 1 W11603811 and 1 W11448788 (Lower harness) and 1 W10919003 (Drain pump)

Arrived on site for washer not operating properly. Upon arrival tenant answered and advised me unit is working just fine and does not need our services today. Job Completed

Arrived on site for unit not making ice. Inspected unit and found ice maker not harvesting or calling for water. Replaced ice maker and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site (Unit 1466) to replace previous diagnosed part. Upon arrival replaced console (W11325580) and applied power to the unit. Unit is now unlocked and all functions have returned. No one on site for signature. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for washer model number WTW4855HW3 with pump running continuously. Ran diagnostics and observed F3/E1 error code, replaced control board W116076 via service pointer S153EB. Unit is now functioning properly. Job complete. No water leaks observed during service."

"Arrived on site for no cool. Powered unit on compressor attempts to power on loud grinding noise then shuts off. Diagnosed a defective compressor, replaced the compressor and drier vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good. Wpw10143759,w11547313"

WRX735SDHZ07. Customer stated that the doors are not sealing properly and food is freezing in the refrigerator. Checked all refrigerator door seals and they seal fine. Issue with freezing in the refrigerator due to thermistor out of range. Ordering the proper thermistor kit 12002355 for this refrigerator. NO WATER LEAKS OBSERVED DURING SERVICE.; ordrng 1 12002355 (Thermistor)

"Arrived on site for washer model number WTW4855HW3 with pump running continuously. Ran diagnostics and observed F3/E1 error code, replaced control board W116076 via service pointer S153EB. Unit is now functioning properly. Job complete. No water leaks observed during service."

"Arrived on site for apartment 3209 for range WEE515S0LS3 with complaint of not heating. Upon arrival, ran diagnostics and get error code FE-E6 bake element wiring issue. Pulled unit from cabinet and found harness to bake element is not connected. I secured connection and test unit by preheating to 350. Unit preheated correctly. Job complete"

Arrived on site for not dispensing water or ice. Found door liner caved in prevent liner from engaging switch fully ordering a new freezer door. ; ordrng 1 LW11258441 (Freezer door ss)

"Arrived on site. Customer concerned of unit running all the time. At time of visit compressor not running,evap fan running to circulate air,ran diagnostic all test passed checked door seals good,checked air flow good unit working as designed."

"Arrived on site for draining issues. Diagnosed per service pointer replaced main control ran rinse cycle,ran drain cycle. Used w11607637"

"Arrived on site for no cool. Removed evaporator cover frost only on bottom section,pierced low side pressure in the positive diagnosed a defective compressor. Replaced the compressor and drier vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good checked frost pattern good. W11580057,wpw10143759"

"Arrived on site to apartment 2302 for disposal GC1000PE4 with complaint of runs very loud. Upon arrival, test unit and motor is making a loud noise. Need to replace disposal. Replaced using disposal 8421160 . Test unit and is operating as designed. No leaks present. Job complete"

"Removed and replaced front, left front right elements and front left and front.Right infinite switches, as well as cooktop.Tested all of the elements and they all heat fine cooked off.It's working as intended"

Arrived on site for a MHW5630HC3 washer. Customer said that it's not spinning the clothes out. It's not throwing any codes. This is a stacked unit so I'm ordering a 2 man for the return visit. Office will need to reschedule. ; O-emld tckt

WDF341PAPM2 verified. Dishwasher was not washing dishes. Turned on unit and it filled with water but would not wash. Drained out unit and tested. Wash motor had open windings. Removed and replaced wash motor W11613479. Tested the dishwasher and it filled and washed no leaks detected.

"Arrived on site to replace previously ordered parts. Upon arrival, inspected original heater and found 32.5 ohms. Thermistor was read correctly based off temperature. Confirmed 1.4DCV to the thermistor and 120V to the heater. Refrigerant flow was good and evaporator fan motor is running. Proceeded to replace W11752962 control. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

"Arrived on site to test unit KMBS104ESS03 for not heating. Upon arrival customer stated they ran one cycle successfully, but during the next cycle the unit stopped heating. Verified issue by heating a cup of water, unit did not heat and magnetron failed to engage during the cook cycle. Gained access to internal components and found magnetron has failed due to internal arcing and heat stress. Replaced magnetron (W11409822) and as precautionary replaced capacitor (W10850446) and diode (W11256462) to ensure proper high-voltage circuit operation. Reassembled unit and tested, magnetron now engages and water heats properly. Unit is now running as designed, job complete."

Arrived on site to inspect refrigerator ice door broken. Upon further inspection. I verified that the ice door was broken. I removed and replaced the ice door and the unit is now operating as designed. No water leaks observed during service. W11452421

Arrived on site to inspect oven shutting off when using the no preheat option. Upon further inspection I placed the unit into diagnostics and observed no error codes. I ran a cycle in no preheat mode and I could not replicate the issue. It appears the customer had experienced nuisance tripping. I advised the customer was proper cycle selection and usage. No parts replaced.

"Arrived on site to test unit MVW5435PW1 for flashing lights. Upon arrival customer stated the unit stopped mid-cycle, would not drain, and began flashing lights. Verified complaint, basket was full of water and control lights were flashing. Drained residual water and inspected the drain pump circuit. Found both terminal spades at the pump over-crimped, causing wire breakage and loss of electrical continuity. Replaced female spade connectors and secured wiring to prevent future strain. Tested unit, drain pump energized properly and evacuated water as designed. Ran a full diagnostic cycle with all components properly engaging. Advised customer on proper loading procedures and cycle operation. Unit is now operating as designed, no leaks detected, no parts installed, job complete."

"Arrived on site for dishwasher WDTA50SAHZ0 with complaint of leaking from underneath. Upon arrival, inspected unit and entire floor underneath is wet. I ran unit to find leak. Found leaking from diverter. Need to replace disposal sump and motor. During disassembly found heater is warped and needs to be replaced. Replaced heater W10703867 and sump and motor W11087376. Test unit and is operating as designed. No leaks present. Job complete"

Arrived on site for dishwasher not draining. Found tub full of water. Diagnostics shows F6e4. Drain pump runs when activated but it not pushing water. Found new disposal with drain plug still in place causing a blocked drain. Removed plug. Cleared drain. Verified operation. No leaks. Call complete.

Arrived on site for dishwasher not working. No errors stored. Ran automatic test cycle. All components working. No leaks. Unit is working as designed. Call complete.

"Arrived on site to diagnose a built-in oven and microwave combo unit for error code F1E6. Attempted to place the unit into diagnostic mode, but the console was not responding properly several buttons were unresponsive or intermittently working. After multiple attempts, successfully entered diagnostics and found stored error codes F2E1 (stuck or shorted key) and F1E6 (communication error between control and appliance manager The console is determined to be faulty and not consistently communicating with the control board.Will order a new console. Once the replacement part arrives, the office will contact the customer to reschedule and return to install the new console, then retest for the F1E6 error.; ordrng 1 W11449431 (Console)"

Arrived on site to replace console and sump and motor. Replaced parts test unit and unit test good job complete no leaks present at this time.

"Arrived on site to replace previously diagnosed parts. I replaced ice chute and ice container, unit tested good. Parts used w11347840 and w1157376"

"Arrived on site for customer complaint of washer giving LF error code. Found debris in valve filter, I removed debris in filter. Unit still did not fill properly, unit needs valve and console. There was some bubbling on console as well but not effecting functioning. ; ordrng 1 W10853723 (Valve) and 1 W10211352 (Console)"

"Arrived on site to test unit for damaged tub, tested unit found damaged on the top of dishwasher, replaced tub, was not able to test unit do to unit was not installed, at this time job complete installed W11409866"

"ED5PHAXSL00 Arrived on site for refrigerator making nosies. On arrival, the client showed me a video of the nosies. Further inspection I found the evaporator and the cond motor are failing I replaced and tested product. The refrigerator is working as its designed with no water connections to the product."

"Arrived on site to install previously diagnosed part. Replaced control (W11603811) and restored power to the unit. Performed calibration cycle successfully and verified all components properly engaging. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to replace control under S153EB. I replaced control, calibrated and tested, unit tested good. Part used w11607637"

Arrived on site for customer complaint of ice container not releasing and frozen ice chute. Found delay mechanism not closing the ice door and ice container broken. Ordering delay mechanism and ice container. ; ordrng 1 W10204465 (Ice container) and 1 2205686 (Delay mechanism)

"Arrived on site to diagnose dishwasher not draining.Upon inspection, found standing water inside the tub. Cleared the water from the unit and activated the drain cycle. Noted unusual noise coming from the drain motor, indicating a possible obstruction. Removed the drain motor for further inspection and discovered a piece of broken glass lodged inside the impeller area, likely from a cup or dish. Carefully removed the glass, reinstalled the drain motor, and verified all connections were secure. Tested the unit through a complete drain cycle. Unit drained properly with no unusual noises or leaks detected. Unit is now operating as designed. Job complete."

"Arrived on site to test unit MVW4505MW1 for not draining. Upon arrival customer stated the unit stopped mid-cycle and would not drain or unlock the lid. Verified issue, found lid locked. Inspected harness and discovered drain pump wire broken. Repaired harness by splicing the broken wire and securing it to prevent future stress or abrasion. Tested unit, verified drain pump energizes. Ran diagnostic cycle confirming all components properly engaging. Unit is now running as designed, no leaks detected, no parts installed, job complete."