Service History 245 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Georgetown, TX 78628

Kimo

Job Details: 08/16/2022

"Arrived onsite for refrigerator that is not making ice upon inspection I found that the fill tube and the cup where frozen I found Service Pointer #: W11560805 and I am ordering IM,fill tube, and water valve. ###.; ordrng 1 W11397137 (Ice maker) and 1 W11395429 (Fill tube) and 1 W11455388 (Water valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model JDPSS244LM1

Near Austin, TX 78702

Leonardo

Job Details: 08/16/2022

Arrived on site to test unit for front panel dented. Found dents on from panel replaced panel test unit and unit test good job complete.

We serviced a

AMANA OVEN

Model AGR4230BAW3

Near Austin, TX 78703

Leonardo

Job Details: 08/16/2022

Arrived on site to test unit for oven not igniting. Test unit and found glow igniter giving 2.85 amps but valve not opening. Will need new valve

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Austin, TX 78704

Leonardo

Job Details: 08/16/2022

Arrived on site to test unit for unit not draining. Pulled unit out and found pinched drain hose. Secured drain hose test unit and unit test good job complete.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Austin, TX 78735

Leonardo

Job Details: 08/16/2022

Arrived on site to resolve heating element due to special project. Replaced element test unit and unit test good job complete no leaks present at this time.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Driftwood, TX 78619

Leonardo

Job Details: 08/16/2022

Arrived on site to replace heating element due to special project. Replace element test unit and unit test good no leaks present job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model MMV1175JZ00

Near Kyle, TX 78640

Leonardo

Job Details: 08/16/2022

Arrived on site to replace fan blower. Replaced blower test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM0

Near Austin, TX 78741

Leonardo

Job Details: 08/16/2022

Arrived on site to test unit for unit not washing. Test unit and unit working as designed at this time. Advised customer it could be the sump and motor over heating. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVS2

Near Austin, TX 78737

Leonardo

Job Details: 08/16/2022

Arrived on site to test unit for unit not starting. Test unit and found shorted keypad and control board.

We serviced a

KITCHENAID COOKTOP

Model KCED606GBL01

Near Austin, TX 78749

Leonardo

Job Details: 08/16/2022

Arrived on site to test unit for center front burner not igniting. Found cracked cooktop on top of center front burner. Will order new cooktop and will replace cooktop and burner and infinite switch; ordrng 1 W11051486 (Cooktop black)

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FTS00

Near Burnet, TX 78611

Lou

Job Details: 08/16/2022

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I installed the ice maker switch arm and tested. Unit is operating as designed. No water leaks observed during service, job completed"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Bertram, TX 78605

Lou

Job Details: 08/16/2022

"Arrived on site to inspect washer control panel issues. Upon further inspection, I turned the unit on and found the digits in the display either missing or extra digits. Customer provided a POP and I removed and replaced control panel and tested in diagnostics. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Burnet, TX 78611

Lou

Job Details: 08/16/2022

"Arrived on site to inspect refrigerator leaking water. Upon further inspection, I found the FC module not working, but the RC modules were functioning properly. I found a large sheet of ice on the bottom of the FC section. I found the FC evap drain tube was clogged. I removed the ice and pulled the unit out and removed the drain tube. Cleared the debris from the tube and sealed the lip of the tube upon re-installing the tube. Using my steamer, I removed the remaining ice from the FC evap drain pan. I removed and replaced the FC module with a module from my van stock (W10695459). Tested the unit and it is operating as designed. No water leaks observed at the end of service, job completed."

We serviced a

JENN-AIR OVEN

Model JJW9527CAS

Near Burnet, TX 78611

Lou

Job Details: 08/16/2022

"Arrived on site to inspect wall oven not heating properly. Upon further inspection, I checked the bake element and found it good. I pulled the unit out and tested voltage to the bake and broil elements while testing in bake mode and found the broil element getting 243V but the bake element was not getting voltage. I found the bake element with 20 ohms and the broil with 15 ohms, both within range. I researched the main control

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Liberty Hill, TX 78642

Lou

Job Details: 08/16/2022

"Arrived on site to inspect refrigerator not cooling properly. Upon further inspection, I found frost built up on the fc evap cover. Removed cover and found evaporator engulfed in ice/frost. Tested the defrost thermistor and got 15.1kohms at 32 degrees. Forced defrost and the unit failed to defrost. Tested the thermistor again and at 41 degrees the thermistor is reading 9.75kohms. With unit not defrosting properly, I attempted to contact the property manager and received their vm. No water leaks observed during service.; ordrng 1 W11545823 (Evap harness) and 1 WPW10384183 (Thermistor)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Bertram, TX 78605

Lou

Job Details: 08/16/2022

"Arrived on site to inspect damage to microwave panel. Upon further inspection, I found the top right corner of the control panel was damaged as was the corner of the cover. I attempted to repair the cover and I removed and replaced the control panel but the panel would not install properly due to the damage to the cover. I am ordering the cover and scheduled return service for 08/25/22. ; ordrng 1 W11446916 (Cover)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Burnet, TX 78611

Lou

Job Details: 08/16/2022

"Arrived on site to inspect refrigerator lights turning off and dispenser light turning on. Upon further inspection, I found all interior lights on when opening the doors and the dispenser light currently turned off. I found the digits on the numbers on the UI are missing. I inspected the deli control and deli harness and both were good. Placed the unit in diagnostics and tested all thermistors and fans and all are good. Unable to duplicate the issues the customer has had with the unit unit lights turning off on their own but the unit continues to cool, I am ordering the UI and power board and will return with hv control, LED control and other prescreened parts. Also ordering a CNOTE-AUTHORIZATION for the UI, hv control, power board and LED board, all of which will be replaced upon return. Office to schedule return service. No water leaks observed during service.; ordrng 1 W11387386 (UI) and 1 W10830278 (Power control) and 1 CNOTE (AUTHORIZATION for hv control, UI, power board, LED board)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near Lakeway, TX 78734

Luis

Job Details: 08/16/2022

"Arrived on site for cooling complaint and unit uneven. Lowered unit to wheels unit is off informed customer unit is uneven possibly to floors and making unit level handles will be off,left unit on its wheels so customer can access the back of the unit. ran diagnostics thermistors reading dont match actual temperature and off also found ripped gasket estimate for cover and gasket parts

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Austin, TX 78738

Luis

Job Details: 08/16/2022

"Arrived on site for a defective compressor. Replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT348FMES04

Near Austin, TX 78758

Luis

Job Details: 08/16/2022

"Arrived on site for a defective compressor. Replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on on checked low side pressure good."

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW07

Near Austin, TX 78757

Luis

Job Details: 08/16/2022

"Arrived on site for cooling complaint. Per customer food will defrost in freezer and refreeze and fresh food section freezes. Removed evaporator cover no traces of dye frost on evaporator compressor making odd high pitch noise. Diagnosed a weak or insufficient compressor,ordering a new compressor; ordrng 1 W11407409 (Evaporator) and 1 Wpw10143759 (Drier uv) and 1 W11480426 (Compressor) and 1 W11506635 (Access valve) and 1 2hrs (2 hrs) and 1 Lockringkit (Lockring kit)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM0

Near Austin, TX 78741

Matthew

Job Details: 08/16/2022

"Arrived onsite for dishwasher leaking periodically. Upon arrival ran normal cycle and let run as a secondary repair was being made. Unit ran for over 35min and had no sign of any leak. Customer stated occasionally he finds a puddle on the floor at the corner of the dishwasher. After thorough inspection and checking detergent use, concluded that the leak may be due to improper loading of certain items, larger pot, pan, cutting board. Customer will monitor. No leaks present at this time. Job complete"

We serviced a

WHIRLPOOL RANGE

Model KGSS907SSS02

Near Austin, TX 78704

Matthew

Job Details: 08/16/2022

Arrived onsite for range not turning on. Upon arrival unit was unplugged and door was locked. Powered unit and showed communications error on display. Shortly after smelled burning and saw smoke. Unplugged the unit for safety. Removed panel to inspect and found small fire had occurred in the controls area. Main board and wiring harness are fried. Harness is no longer available. Notified customer a good repair cannot be made. Customer will seek replacement. Only collecting service fee.job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Austin, TX 78704

Matthew

Job Details: 08/16/2022

"Arrived onsite for refrigerator dispensing warm water. Upon arrival inspected unit. Freezer and fridge compartment are ideal. No issues with internal temperature. Found that unit does not have traditional reservoir tank. Capacity for cold water is 1-2 classes before line is emptied, then incoming water is room temperature. Customer will supplement with ice. Customer was used to older fridge with tank. Notified customer that unit is functioning as designed. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Austin, TX 78703

Matthew

Job Details: 08/16/2022

"Arrived onsite for washer not dispensing detergent properly, constantly showing low detergent. Upon arrival inspected unit. Found preset to load and go, however not using the load and go dispenser tank. Instructed customer on loading and cycle selections. Unit is functioning properly. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Austin, TX 78731

Matthew

Job Details: 08/16/2022

Arrived onsite for refrigerator noise. Upon arrival inspected unit. Customer stated unit was recently installed but not positioned correctly. Found unit needed leveling and right door adjustment. Made adjustment and tested. Customer also wanted internal temperature checked. Used thermal coupling to monitor temperature. Temperature in both compartments is in range. Unit is now functioning properly. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS0

Near Austin, TX 78750

Matthew

Job Details: 08/16/2022

Arrived onsite to replace faulty heating element per Whirlpool - Special Project S17304. Replaced element and tested. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW1

Near Austin, TX 78745

Matthew

Job Details: 08/16/2022

"Arrived onsite for washer not completing cycle, staying locked and water in the tub. Upon arrival inspected unit. Tilted unit and inspected underneath. Harness seemed to be ok but when I unplugged the pump and plugged it back in it began to energize and drain the water out. Also completed a drain and spin correctly. Ran a diagnostics test and failed in the drain stage. Moved wiring and tested, the drain pump began to operate again. Codes stored were F9E1- long drain and F3E2 pressure system fault . Pump is receiving intermittent power. Ordering control and harness. Bringing back pump. ### ; ordrng 1 W11590868 (Lower harness) and 1 W11543994 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Austin, TX 78717

Paul

Job Details: 08/16/2022

"Arrived onsite to inspect washer not draining. I put the unit into service test mode and ran a service test and the drain and pump turned on. However, the unit would not spin during the spin or agitate cycle. Tested voltage on motor and I read 24v from L1 to N. I read 120v from L1 to ground. Tested it at the control and had the same result. R/R the electric control and the unit began operating as designed. I ran a final service test and everything is now working as intended. No leaks observed during service. Call complete.Appt 6113"

We serviced a

WHIRLPOOL WASHER

Model MVW7230HC0

Near Austin, TX 78728

Paul

Job Details: 08/16/2022

Arrived onsite to inspect no power to washer. I found the washer completely unresponsive. I found 12v from the main control to the console. I reseated the molex from the UI to the main control and tested the unit. The unit is now functioning as designed. I instructed the CX to connect the unit to WiFi and purchase a serge protector. No leaks observed during service. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Round Rock, TX 78681

Paul

Job Details: 08/16/2022

Arrived onsite to install previously diagnosed and ordered parts. R/R ice container and right door gasket. I used my heat gun to straighten out the door gasket after it was installed. Gasket sealing properly. No leaks observed during service. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Round Rock, TX 78681

Paul

Job Details: 08/16/2022

"Arrived to inspect no cool in both FC and RC. I plugged in the unit and the compressor turned on as designed. I tested the Amps on the compressor while running and it was 0.74. Ordering compressor (W10507884) drier UV WPW10143759, and coupler W10913906. Office to RS.; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Drier UV) and 1 W10913906 (Access valve)"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Austin, TX 78758

Scott

Job Details: 08/16/2022

"Arrived on site for range turning on and beeping bye itself. Ran diagnostics got stuck keypad error. Replaced control. Tested keypad , everything checked normal. Called safety, same ref #. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Austin, TX 78758

Scott

Job Details: 08/16/2022

Arrived on site for fridge not cooling . Found freezer is cooling properly and making ice . Found vent holes only to fresh section iced over . Steamed out vents . Ran diagnostics all checked normal. No draining issues . Ran harvest on ice maker . Couldnt duplicate icing of vent holes . Instructed customer to monitor over next few days to see if any leaking or icing occurs . No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Austin, TX 78757

Scott

Job Details: 08/16/2022

"Arrived on site , replaced heater . Ran diagnostics to whirlpool specs. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Austin, TX 78758

Scott

Job Details: 08/16/2022

"Arrived on site for washer vibrating and making loud noises . Ran diagnostics during high spin ,washer was making a loud squealing noise. Ordering gearcase, and slider . No water leaks detected at time of service. Call to set return ; O-emld tckt"

We serviced a

WHIRLPOOL OVEN

Model WEE510S0FS2

Near Austin, TX 78758

Scott

Job Details: 08/16/2022

Arrived on site for unit not responding to touch commands . Ran diagnostics and got keypad error code . Ordering control . Call to set return.; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM08

Near Austin, TX 78723

Scott

Job Details: 08/16/2022

"Unit is in maintenance room. Found unit frosting up at evap. Fan is working . Ordering control ,heater and harness . Maintenance is going to defrost unit. Call to set return ; ordrng 1 W11478197 (Control) and 1 W11400747 (Heater defrost)"

We serviced a

WHIRLPOOL FREEZER

Model MFF2258FEZ07

Near Austin, TX 78756

Scott

Job Details: 08/16/2022

"Arrived on site for ice maker not making ice . Ran harvest , Im would harvest but not activate valve . Replaced valve and IM . Still not activating valve . Ordering both lower harnes and and evap harnes . Call to set return ; ordrng 1 W11321360 (Control) and 1 W11305541 (Evap harness) and 1 W11525276 (Harness)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Copperas Cove, TX 76522

Tyler

Job Details: 08/16/2022

Arrived on site for dishwasher leaking upon arrival confirmed issue. Found no errors but after further testing I found large chewed up break in drain line under unit from rodents. I formed customer repairs wouldnt be covered under warranty due to nature of damage. Called techline and reported findings. Customer wants to contact whirlpool before proceeding. Call complete

We serviced a

WHIRLPOOL RANGE

Model JGS9900CDB01

Near Temple, TX 76501

Tyler

Job Details: 08/16/2022

Arrived on site for range giving off carbonm Monoxide and not allowing front right burner to work correctly. Upon arrival confirmed issue. After further testing I found front right burner ignition not seated properly and corrected issue and found burner lighting as designed. I then found cause of gas smell and carbon monoxide due to failing igniter in oven. Replaced and tested bake igniter. Found oven functioning as designed with no leaks. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Killeen, TX 76542

Tyler

Job Details: 08/16/2022

Arrived on site for refrigerator not cooling properly. Upon arrival confirmed issue and found defrost problem. After further testing I found thermistor values at 44k (fc buried in ice) and 3k (rc). Found loose harness connections at fc harness. Found unit could defrost properly once connectors were corrected. Informed customer to allow 24 hrs to stabilize temps. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Killeen, TX 76542

Tyler

Job Details: 08/16/2022

"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue. Found amperage to unit under .2 amps with little to no frost pattern, found possible lowside leak. Will need ### once availability of parts is known; ordrng 1 W11225065 (Compressor) and 1 W11262991 (Drip pan) and 1 W11186306 (Evap coil) and 1 Unknown (Sticky pads drip pan) and 1 R600kit (R600 kit) and 1 Nitrogenkit (Nitrogen kit) and 1 Lokrings (Lokring kit) and 1 Unknown/Couplers (Sizes photoed in job 350668)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Killeen, TX 76542

Tyler

Job Details: 08/16/2022

"Arrived on site for refrigerator not cooling correctly. Upon arrival confirm complaint and after further inspection found that the evaporator coil had no ice moisture buildup or coolness to the touch of any kind. I then found the amp draw to the compressor was 0.22 and the compressor was barely able to run with 120 V supply to it. Found that the unit is going to require a sealed system repair including all or 600 equipment needed for repair. Spoke with PR in the office and was instructed to allow PR to order parts required for needed repair ### once availability of all parts is known?; ordrng 1 W11370574 (Compressor) and 1 W11368877 (Evap coil) and 1 W11559685 (Drip pan) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 Lokringkit (Lokring kit) and 1 R600kit (R600 kit, couplers: Access stub side of compressor 8.5, suction side 8-7.7 suction line, Discharge side 6.8-discharge line 4.5; ordrng 1 Cnote (Just need couplers added to previously ordered ss parts)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Killeen, TX 76542

Tyler

Job Details: 08/16/2022

"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue. Found amperage to unit under .2 amps with little to no frost pattern, found possible lowside leak. Will need ### once availability of parts is known; ordrng 1 W11225065 (Compressor) and 1 W11186306 (Evap coil) and 1 W11262991 (Drip pan) and 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen) and 1 Unknown (Drip pan sticky pads) and 1 Unknown/couplers (Photos for sizes in 350668)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Killeen, TX 76549

Tyler

Job Details: 08/16/2022

Arrived on site for dishwasher not draining. Found no clogs or drain motor failure. Found ACU sending stable power supply b7t unit showed f9e1 in diagnostics again. Called techline and spoke with Rich sr#7734367579. Was instructed to order new sump asm and replace drain with it as a whole. ### once availability of parts is known.; ordrng 1 W11460946 (Sump)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Round Rock, TX 78681

Vincent

Job Details: 08/16/2022

"Arrived on site for dishwasher, inspected unit and work area. Gained access to element to replace with new and improved one. Tested unit and its now operating as designed. No leaks observed during service. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Round Rock, TX 78681

Vincent

Job Details: 08/16/2022

"Arrived on site for dishwasher leaking, inspected unit and work area. CX explained that washer is still leaking from last visit. I tested unit and found spray arms clogged and not moving and that can cause the dishwasher to leak if its spraying at the correct direction. I advised CX to replace the spray arms and door gasket. CX declined any repairs. Job completed"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KWH0

Near Cedar Park, TX 78613

Vincent

Job Details: 08/16/2022

"Arrived on site for dishwasher, inspected unit and work area. Gained access to heater element and replaced with new and improved one. Tested unit in diagnostics and unit is now operating as designed. No leaks where observed during service. Job completed."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Cedar Park, TX 78613

Vincent

Job Details: 08/16/2022

"Arrived on site for dryer, inspected unit and work area. CX explained unit was sparking from the back while in use. I inspected the wiring at the terminal block and found the L2 touching the cover of the wires that made it ground and weld each other. I had notes to call safety so I spoke to John SR#7734307844 an I explained the issue came from installation, he said it would no be covered under warranty due to install. I explained to CX and he will contact the company who he bought it from. Job completed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cedar Park, TX 78613

Vincent

Job Details: 08/16/2022

"Arrived on site for dishwasher, inspected unit and work area. Gained access to replace heater element with new and improved one. Tested unit after replacement. Unit is now operating as designed. Job completed."

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near San Marcos, TX 78666

Andrew

Job Details: 08/16/2022

"Arrived on site to replace console and switch membrane. Verified parts were needed. Replaced parts, unit working as designed. Job complete."

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near New Braunfels, TX 78130

Andrew

Job Details: 08/16/2022

"Arrived on site to test unit for not washing properly and wet clothes at the end of wash cycles. Found a pecan had worked its was into belt cover popping belt off. Replaced cam and reattached belt, unit working as designed. No leaks detected. Job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near New Braunfels, TX 78132

Andrew

Job Details: 08/16/2022

"Arrived on site to replace element per special project. Replaced element, unit working as designed. No leaks detected. Job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS1

Near Cedar Park, TX 78613

Vincent

Job Details: 08/16/2022

"Arrived on site for dishwasher, inspected unit and work area. CX complaint was dishwasher leaking. I inspected unit and found it leaking from the diverter and possibly from the main seal. I replaced the sump and motor and tested. Unit is now operating as designed. No leaks observed during service.

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near New Braunfels, TX 78130

Andrew

Job Details: 08/16/2022

"Arrived on site to test unit for not washing properly and wet clothes at end of wash cycle. Found drain pump wire was cut. Installed butt connection and swapped control as a precautionary. Tested unit and found actuator not engaging. Replaced actuator, unit now working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near Cedar Park, TX 78613

Vincent

Job Details: 08/16/2022

"Arrived on site for refrigerator not cooling, inspected unit and work area. Tested temperatures RC 54? FC 3?. CX explained there was a previous company that changed the control board. I tested all components in diagnostics and found everything working except for the thermistor not reading correctly witch cant cause intermittently evap fan. Spoke to thechline Scott SR7734366231 and advised to change thermistor witch is part of the fan scroll. No leaks observed during service. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, TX 78717

Vincent

Job Details: 08/16/2022

"Arrived on site for refrigerator masking noises. Inspected unit and work area. CX explained it would make loud noises for a couple of seconds, I could not duplicate the noises. For what the CX explained I think its going to be the water valves, Im going to order them and office to schedule to return on the 08/23/22 AM. No leaks where observed during service. ; ordrng 1 WPW10341320 (Valve) and 1 W11512399 (Inlet valve)"

We serviced a

JENN-AIR MICROWAVE

Model JMC2430IM02

Near Cedar Park, TX 78613

Vincent

Job Details: 08/16/2022

"Arrives on site for microwave, inspected unit and work area. Entered in diagnostics and found stored error codes F6E8, F1E6. Followed tech sheet instructions and replaced appliance manager. Tested and nothing changed. Called thechline and spoke to Bruce SR#7734371122 and recommended to change the UI. Will have to order the part. Office to schedule when parts are available. Job completed.; ordrng 1 W11460596 (Console)"

We serviced a

WHIRLPOOL MICROWAVE

Model KMHC319ESS0

Near Pflugerville, TX 78660

Wesley

Job Details: 08/16/2022

Arrived onsite and found microwave not starting heat cycle due to cam that had slipped position. Repaired by resetting cam and tightening interlocks. All checks good. Unit is now operating as designed

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QKW00

Near San Marcos, TX 78666

Andrew

Job Details: 08/16/2022

Arrived on site to test unit for intermittent ice production. Found valve is not closing properly causing weeping and full tube to freeze over. Also found filter head was leaking. Recommended replacing both parts Advised customer to leave water off to unit to prevent cabinet and flooring damage.

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Pflugerville, TX 78660

Wesley

Job Details: 08/16/2022

Arrived onsite and installed the latch to repair. Unit is now operating as designed. Found drain hose disconnected from cabinet. Reinstalled.

We serviced a

KITCHENAID MICROWAVE

Model KEMC308KSS04

Near New Braunfels, TX 78132

Andrew

Job Details: 08/16/2022

Arrived on site to test unit for microwave not turning on. Found unit prompting to close door when door closed and attempting to start. Found control not recognizing switch state.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Austin, TX 78754

Wesley

Job Details: 08/16/2022

Arrived onsite and installed the new tub. Unit is now spinning smoothly. All checks good. Advised customer on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near New Braunfels, TX 78130

Andrew

Job Details: 08/16/2022

"Arrived on site to test unit for FC light not illuminating. Spoke with MS and repair would be covered per special project S191AQ. Replaced module, unit working as designed. No leaks detected.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Manor, TX 78653

Wesley

Job Details: 08/16/2022

Arrived onsite and fulfilled the SP heater replacement Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB0

Near Manor, TX 78653

Wesley

Job Details: 08/16/2022

Arrived onsite for concerns with control function and cooktop burners not performing as expected. Tested function of unit and verified proper operation. Provided customer instruct on design and use and care. All else checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Pflugerville, TX 78660

Wesley

Job Details: 08/16/2022

Arrived onsite and fulfilled the SP heater replacement. All checks good.

We serviced a

WHIRLPOOL FREEZER

Model WZC5116LW0

Near New Braunfels, TX 78130

Andrew

Job Details: 08/16/2022

"Arrived on site to test unit for not cooling properly. Found compressor struggling to engage. Recommend replacing defective compressor. Needing 2hrs, SS tech and r600 components. ###. ; ordrng 1 W11599968 (Compressor) and 1 W11109499 (NonUV) and 1 W11598145 (Inverter box) and 1 W11592058 (Thermostat) and 1 Nitrogen (Nitrogen) and 1 Lokringkit (Lokring kit) and 1 R600kit (R600 kit)"

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near Pflugerville, TX 78660

Wesley

Job Details: 08/16/2022

"Arrived onsite for dryer noise concern. Unable to replicate symptom while onsite, however advised customer that the repair kit should cover the squealing. they had experienced. Advised customer on repair option of repair kit ; ordrng 1 4392067 (Repair kit)"

We serviced a

WHIRLPOOL COMPACTOR

Model GX900QPPS6

Near New Braunfels, TX 78130

Andrew

Job Details: 08/16/2022

"Arrived on site to test unit for humming and not operating. Found drive motor seized. Checked tension on chain and was extremely tight. Loosened drive chain but motor is shot. Also found start button not engaging properly. Recommend replacing drive motor, switch assembly and ordering grease. ###. ; ordrng 1 W10439651 (Drive motor) and 2 675351 (Grease)s and 1 WP9871824 (Switch assembly)"

We serviced a

WHIRLPOOL RANGE

Model WFE500M4HS

Near Austin, TX 78754

Wesley

Job Details: 08/16/2022

Arrived onsite and replaced hinges and black guard. Found one of the hinges bent and damaged. Upon installation. Ordering hinges again to repair. ; ordrng 2 W11223459s

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Marion, TX 78124

Andrey

Job Details: 08/16/2022

"Arrived on site to test unit for long drain error code, tested unit found no restriction in drain hose, cleared pressure dome and drain pump filter, ran diagnostics cycle and all tested good but getting still getting F9E1 error, do to this intermittent issue recommend to replace pressure switch. replaced switch, ran diagnostics cycle, the error is no longer present, advised customer that is issue persists a control will be needed, no leaks detected job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Marion, TX 78124

Andrey

Job Details: 08/16/2022

"Arrived on site to replace Heating Element - SP W11540964 - Special Project S17304 , replaced heater tested unit, unit now running as designed no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Seguin, TX 78155

Andrey

Job Details: 08/16/2022

"Arrived on site to test unit missing parts, tested unit found gasket has popped out in multiple spots, applied silicone and installed gaskets back, advised customer to gently open the door next 24 hours to allow silicone to dry, no other issues found job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Seguin, TX 78155

Andrey

Job Details: 08/16/2022

"Arrived on site to replace previously diagnosed replaced drain pump but drain pump and water valve will not engage , exposed control and retention clip from brown wire connection is missing/ broken off, replaced control, tested unit unit now functioning properly, no leaks detected job complete"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near Seguin, TX 78155

Andrey

Job Details: 08/16/2022

"Arrived on site to test unit for no cool, tested unit found evaporator completely frozen over, heater is activating, exposed evaporator and found only the bottom is getting defrosted but not the top, heater is good, thermistors are in range, replaced control box due to short defrost cycles, unit is now running as designed no leaks detected job complete"

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Seguin, TX 78155

Andrey

Job Details: 08/16/2022

"Arrived on site to replace previously diagnosed screw and oven bottom pan, replaced parts unit is now functioning properly, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Marion, TX 78124

Andrey

Job Details: 08/16/2022

"Arrived on site to test unit for noise , customer stated that the noise was coming form the back control panel unit has been unplugged for a week and is fully defrosted, powered unit back on and found the deli UI has not power removed UI and found water in it, before proceeding with further diagnostics, gave customer the statement to read, do to the issue already effecting the control boards and user interfaces do not recommend proceeding with repai

We serviced a

WHIRLPOOL FREEZER

Model WRF767SDHZ00

Near Marion, TX 78124

Andrey

Job Details: 08/16/2022

"Arrived on site to test unit for low ice production, found E2 error code for RC ice maker, lost home position, and FC ice maker turns itself off at time during harvest, customer just want to fix the FC ice maker, ordering FC ice maker with harness and RC ice maker due to customer might decide to proceed repair, ordrng 1 W11294907 (RC ice maker) and 1 W10886939 (FC ice maker) and 1 W10886933 (Ice maker harness)"

We serviced a

KITCHENAID OVEN

Model KEBS209BSS01

Near Kyle, TX 78640

Andrey

Job Details: 08/15/2022

"Arrived on site to test unit for display issues, customer stated that the lights on display are hardly visible, tested unit found lights are dim some spots are brighter then the other, will need console to fix issue, ordering console, ### ; ordrng 1 W10570022 (Console)"

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Buda, TX 78610

Andrey

Job Details: 08/15/2022

"Arrived on site to test unit for unit not shutting off, customer stated that the unit would fill non stop and cause it to over fill, causing property damage, tested unit found pressure switch failure, manually filled with water activated drain pump but water draining really slow, unit is stacked in a tight room and the dryer will need to be removed from room to inspect unit further, called safety to report my findings, got authorization to replace control, pressure switch, drain pump and water valves and two men on return visit M13VRX0WPL2, customer also stated that he will need the property damage covered, due to incorrect installation of unit customer will need to go through his home warranty if home warranty does not cover then customer will need to call safety, ordering control ### ; ordrng 1 W11322901 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near Hutto, TX 78634

Cliff

Job Details: 08/15/2022

"Arrived on site to diagnose a dryer with long dry times. Found external venting clogged preventing airflow through unit. Advised customer and property manager of issue and recommended DVW to correct venting issue. No further repairs needed for dryer itself, but unit cannot be used until airflow is restored."

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Hutto, TX 78634

Cliff

Job Details: 08/15/2022

Arrived on site to diagnose a washer that customer was having trouble getting it to respond. Found no errors saved in diagnostics and unit fully functional. Advised customer on electrostatic panel operation. No further repairs needed and no leaks were found at time of service.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Pflugerville, TX 78660

Cliff

Job Details: 08/15/2022

Arrived on site to diagnose a dryer that is not turning on. Found wall outlet neutral connection gapped too wide and outlet will need to be replaced to correct issue.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW2

Near Austin, TX 78754

Cliff

Job Details: 08/15/2022

Arrived on site to diagnose a washer with long cycle times. Found balancing error saved in diagnostics but no failures to unit. Advised customer on washer balancing procedure. No further repairs needed and no leaks were found at time of service.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB07

Near Austin, TX 78753

Cliff

Job Details: 08/15/2022

Arrived on site to diagnose a microwave that isn't turning on. Found interlock tripped preventing contact with door strike. Reset interlock to proper position and tested unit. Found all is functioning properly at this time.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Pflugerville, TX 78660

Cliff

Job Details: 08/15/2022

Arrived on site to diagnose a washer that is not cycling properly. Found wiring for pump damaged. Repaired wiring rewired pump. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV02

Near Pflugerville, TX 78660

Cliff

Job Details: 08/15/2022

Arrived on site to diagnose a refrigerator that was leaking from icemaker. Found no leaks at time of service and inspected unit. No repairs needed and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL COOKTOP

Model G7CE3034XB00

Near Pflugerville, TX 78660

Cliff

Job Details: 08/15/2022

Arrived on site to diagnose a cooktop with a burner not working. Found lr infinite switch failed and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Temple, TX 76502

David Z

Job Details: 08/15/2022

"Arrived on site to install new control, latch and bezel to resolve inoperative washer. Replaced broken latch and bezel, then replaced control. Verified all functions working as designed. Call complete."

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Temple, TX 76504

David Z

Job Details: 08/15/2022

"Arrived on site to diagnose dishwasher that was leaking water when in use. Removed toe kick and ran unit. Saw that when the unit runs the drain pump it's spraying water out of the drain hose joint where it meets the drain loop on the tub. Found installers had used a worm clamp and pinched it and left the clamp out of round, and made a pinch in the drain line. Was able to smooth out the drain line and adjust the round of the clamp to create a good seal. Advised to monitor unit, and if it leaks again we need to replace the drain line and drain loop line on the tub side. Call complete."

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Temple, TX 76502

David Z

Job Details: 08/15/2022

Arrived on site to diagnose range that had turned some functions on at random. On arrival found unit was not showing any elements on. Checked errors and found an F2E1 error for shorted keypad. Replaced the UI/Control and tested. Did not see any errors return and unit working as designed. Call complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Temple, TX 76502

David Z

Job Details: 08/15/2022

Arrived on site to install new heater per SP W11540964. Installed new heater and verified no leaks or water damage present. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Temple, TX 76502

David Z

Job Details: 08/15/2022

Arrived on site to replace heater per SP W11540964. Replaced with new element and verified no water damage or leaks present. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Moody, TX 76557

David Z

Job Details: 08/15/2022

Arrived on site to install new heater per SP W11540964. Replaced and verified no water damage or leaks present. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Gatesville, TX 76528

David Z

Job Details: 08/15/2022

"Arrived on site to diagnose washer that had thrown errors. Customer advised unit didn't want to fill with cold water, and would error and stop cycles. Tested for errors and found Flood state error and motor unable to reach RPM error. Replaced main control to resolve multiple errors. Found pressure switch had no obstructions in it. Tested unit in diagnostic and passed. Tested on regular normal load and found proper fill level with correct temp. If errors return replace console, unit is not wifi enabled to update. Call complete. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV03

Near Moody, TX 76557

David Z

Job Details: 08/15/2022

"Arrived on site to examine refrigerator with damaged panel. On arrival found the freezer door had a large dent in it from delivery. Ordering new door. Office to schedule when door arrives.; ordrng 1 W11104482 (Freezer Door, black stainless)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Leander, TX 78641

David S

Job Details: 08/15/2022

Arrived on site for dishwasher leaking. I inspected the unit and work area. I found fault code f9e1 diverter lost position. I ran a diagnostics cycle and found the diverter leaking. I opened the door and found no leaks in the door.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Leander, TX 78641

David S

Job Details: 08/15/2022

"Arrived on site for oven not heating.I inspected the unit and work area. I found the lower oven bake ignitor open. I installed a new ignitor and tested it. It is now working as designed.