We serviced a
AMANA DRYER
Model NGD4655EW2
Near Austin, TX 78704
Jacob
Job Details: 10/11/2021
Arrived onsite for unit not smell like gas is escaping from the unit. Used the gas leak detector and had the gas on. The whole time I looked at the unit and couldn?t smell and gas leak and the leak detector did not pick up any strong signals of gas.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Smithville, TX 78957
Matthew
Job Details: 10/11/2021
Arrived onsite for washer with standing water and making a humming sound. Upon arrival tested unit and found noise was coming from drain pump. Pump shorted. Will need to be replaced. Updated model number and found not compatible. Will need to re order drain pump. Office to reschedule. ; ordrng 1 W10876600 (drain pump)
We serviced a
WHIRLPOOL OVEN
Model KSEG950ESS1
Near Austin, TX 78750
David Z
Job Details: 10/11/2021
"Arrived on site to diagnose range with F1E0 error coming up when oven is used. Customer advised he told Whirlpool about the error and to come out with board. Board was not on hand due to 0 stock. Office to schedule when board arrives. ; ordrng 1 W11100515 (Mrc2 control)"
We serviced a
WHIRLPOOL DRYER
Model WED96HEAW0
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/11/2021
Arrived on site to install previously damaged part. Removed UI console and installed new console with original UI. Powered up washer and washer is working as designed. Customer has a LB pamphlet from my previous visit. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Austin, TX 78731
David Z
Job Details: 10/11/2021
"Arrived on site to diagnose refrigerator with issues with door closing in FC. Customer showed me optical eye cover door was hanging. Found top cover plastic broken. Ordering a flipper to resolve, also ordering other parts in case anything breaks changing over. ; ordrng 1 WP2198633 (Flipper) and 1 WP2198587 (Cover) and 1 WP2198635 (Spring) and 1 WP2198634 (Pin)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2021
Arrived onsite and found fridge had been unplugged for a week due to cooling failure. Plugged back in and found freezer cool about 1 degree every minute. Compressor and fans are running properly.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78717
David S
Job Details: 10/11/2021
Arrived on site for dryer motor not coming on. I inspected the unit and work area. I found the motor not coming on. I tested voltage to the unit and found good voltage. I gained access to the lower wheel and found it wedged in place by a lint ball. I removed the ball and tested the unit. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Georgetown, TX 78633
Lou
Job Details: 10/11/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I was to remove and replace the main control, main harness and broil element. I retested the broil and bake element and they both are with ohms range. Tested the harness and it is showing good continuity. Per the tech sheet for the cooks error code F1E0, I removed and replaced the main control and tested. Unit is operating as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Leander, TX 78641
Tommy
Job Details: 10/11/2021
Arrived onsite for parts diagnosed parts. Replaced unit mag and mag thermostat tested unit and found it now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ00
Near Austin, TX 78702
Jacob
Job Details: 10/11/2021
"Arrived onsite for unit not make ice. Looked at the ice maker and tried to force a harvest, ice maker would not harvest. Replace the ice maker and forced harvest. Unit tested good. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Pflugerville, TX 78660
Wesley
Job Details: 10/11/2021
Sr#7731959863 arrived onsite and called tech line and spoke with Andy to document findings with oven that had poorly built cabinet that shifted when oven self clean was used. Oven is otherwise operating as designed. Advised customer findings.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kyle, TX 78640
Leonardo
Job Details: 10/11/2021
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Bastrop, TX 78602
Matthew
Job Details: 10/11/2021
Arrived onsite for washer giving unbalance load error. Upon inspection found suspension had failed. Basket was bouncing all over the place. Replaced suspension rods and tested. Unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Copperas Cove, TX 76522
Al
Job Details: 10/11/2021
"Arrived back on site to install previously ordered left and right hinge, lid and strike. Tested the unit and unit tested as designed. Customer satisfied. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Leander, TX 78641
Justin
Job Details: 10/09/2021
"Arrived on site for a refrigerator with no ice production. Upon arrival the customer stated that the ice maker starting making ice, but with very slow ice production. I checked temps and found the FC at 17?F, the RC at 48?F, and the IB at 36?F. I gained access to the evap covers and found significant ice build up on he RC evap cover. I put the unit into diagnostics mode and found all airflow components running as designed. I activated a manual defrost and found it working as designed. I then gained access to the control and ohmd out all thermistors. The RC thermistor read 7.55k, the FC read 6.83k, the RC evap read 6.81k. The FC and RC was accurate at time of reading, but the RC evap thermistor was out of range due to how much ice was covering it. This indicates the RC evap thermistor needing to be replaced. I am ordering the thermistor to return and install. I informed the customer that the unit needs to be left off for at least 48 hours prior to service in order to thaw. I advised him on putting down towels, for water will come out of the bottom.; ordrng 1 W10316760 (Thermistor)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Leander, TX 78641
Justin
Job Details: 10/09/2021
Arrived on site for a microwave that was smoking. Upon arrival the customer stated that the smoke was coming from the top left of the unit. I gained access to the inside of the unit and found the magnetron burned out. Due to this I am ordering the high voltage system to be replaced. Office to reschedule.; ordrng 1 W11371266 (Transformer) and 1 W10818686 (Magnetron) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Austin, TX 78717
Justin
Job Details: 10/09/2021
Arrived on site to install previously diagnosed parts. I went to install the pressure regulator and found it would not fit the water line on the refrigerator. Due to this I informed the customer they may need to get the pressure looked at at the wall. We kept the valve on low so the customer still had some water coming through the dispenser. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC300XW1
Near Cedar Park, TX 78613
Justin
Job Details: 10/09/2021
Arrived on site for a washing machine not locking. Upon arrival the customer stated that when she pressed the start button the lid would pop closed and then pop back unlocked. I put the unit into diagnostics mode and found no stored error codes. I then ran a test cycle and found it ran through as designed. I manually toggled the lock and found it working as designed. I could not replicate any failure at the time of service. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Leander, TX 78641
Justin
Job Details: 10/09/2021
Arrived on site for a refrigerator with the dispenser not working. Upon arrival the customer stated the unit had begun working again. I checked temps in the unit and found them good. I gained access to the filter housing and valve. I found both in good shape. I gained access to the reservoir and found no sign of freezing. The unit unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pflugerville, TX 78660
David Z
Job Details: 10/08/2021
Arrived on site to follow up on refrigerator not cooling. Ran black light over unit and was able to spot a leak from the factory lokring. Cut out pipe section and welded on a tube / coupler to replace the ring. Vacuumed unit and verified there is good vac. Charged to 4.5pz R134. Unit working as designed at this time. Call complete.
We serviced a
GE REFRIGERATOR
Model GSS25GMHECES
Near Fort Hood, TX 76544
Al
Job Details: 10/08/2021
"Arrived back on site to install previously ordered control, evaporator motor, thermistor and capacitor. I placed a bottle of water inside the freezer and advised the customers it could take 24/48 hours for the unit to reach optimal temperatures. Job complete"
We serviced a
KITCHENAID FREEZER
Model WRV986FDEM01
Near Georgetown, TX 78628
Lou
Job Details: 10/08/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not cooling properly and having ice build up on the RC evaporator, I removed and replaced the RC evap motor/harness, RC evap drip pan kit, RC evap cover, hv control, FC evap motor/harness, and modules that were burnt out. I am ordering the deli drawer door, the center rail mullion, mullion cover, and mullion adaptor, a,one with another UI. I am ordering a CNOTE-AUTHORIZATION as well. All parts ordered today can be scheduled to be replaced with with current RC door/gasket that are on order. Office to schedule return service ; ordrng 1 W11028805 (Rail mullion) and 1 W11294550 (Adaptor) and 1 W10830861 (Mullion cover) and 1 W10815674 (Left deli drawer door) and 1 W11387384 (UI)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Canyon Lake, TX 78132
Andrew
Job Details: 10/08/2021
"Arrived on site to test unit for RF burner not igniting. Found burner cap not sitting correctly. Adjusted burner cap properly, tested unit, unit tested good. No leaks detected, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/08/2021
"Arrived on site for refrigerator intermittently powering off. Inspected unit and work area. Found ice maker container full. Found good frost pattern on both evaporators. Found water under deli control. Wiped water out of drawer. Inspected wire harness and control for corrosion, found none. Informed customer if failure reoccurs to open and close deli drawer lot see if unit will power back on. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Spicewood, TX 78669
Leonardo
Job Details: 10/08/2021
"Arrived on site to install console, installed console, tested unit, unit working as designed,job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS01
Near Temple, TX 76502
Tyler
Job Details: 10/08/2021
Arrived on site for wall oven giving it to anyone after previous repairs. Upon arrival I reconfirm complaint and found that ui and ACU were still failing to communicate with one another. I replaced both parts and found after reassembly that unit was functioning as designed as well as heating to proper temps with no errors call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB5
Near Copperas Cove, TX 76522
Al
Job Details: 10/08/2021
Arrived on site to install previously ordered parts. Removed and replaced the heater and OWI sensor. Tested the unit and unit tested as designed. Job complete
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Waco, TX 76708
Jonathan M
Job Details: 10/08/2021
"Arrived on site for a washing machine that?s making noise as it spins. Inspected unit and work area. The customer advised the unit and duck not only makes noise while it spins but as it?s agitating as well. Ran the unit through a spin cycle and heard the transmission grinding as it spun. Tested agitation and found the belt slipping when agitating water. Advise customer he would need a new gear case, belt, and splutch assembly for repair.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near West, TX 76691
Jonathan M
Job Details: 10/08/2021
Arrived on site for a dishwasher that won?t shut properly. Inspected unit and work area. Confirmed the customers complaint and checked the feet leveling as the unit was unlevel. I just intervene and still had an issue. Checked the hinges and found one of the hinges in a different slot than the other side of the door. Reset hinge in the proper location and tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWB02
Near Killeen, TX 76541
Al
Job Details: 10/08/2021
Arrived back on site to install previously ordered parts. After installing the parts the unit now functioning as designed. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Moody, TX 76557
Tali W
Job Details: 10/08/2021
"On site for range stuck in demo mode. Customer stated he would turn demo mode off and be able to use the unit. Then, the next time he would try to use it, he would find the unit back in demo mode. Confirmed complaint. Ordering control. Office to reschedule when part availability is known. ; ordrng 1 W11528237 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Killeen, TX 76542
Tyler
Job Details: 10/08/2021
Arrived on site for microwave that made a popping noise on two different occasions according to the customer that sounded like a gunshot going off. Upon arrival found no error codes and diagnostics I ran multiple heating test but cannot confirm any sort of loud popping noises but I did however find that the turntable was not seated properly on the turntable mounting motor and found that the turntable had some charring right next to the terminal connections also found a turntable was too easy to turn by hand manually after replacing the turntable motor I reassembled and tested unit found that microwave was much quieter than before still no popping noises and unit is heating as design. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Hutto, TX 78634
Cliff
Job Details: 10/08/2021
Arrived on site to diagnose a refrigerator that is tripping the breaker. Tested all parts and components and found no failures to unit at this time. Advised customer that appliances were not intended to be put on gfci circuits and can cause them to trip. No further repairs can be done to refrigerator to prevent issue. No leaks were found at time of service.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Nolanville, TX 76559
Tyler
Job Details: 10/08/2021
Arrived on site for washer making grinding noise. Upon arrival found no errors in diagnostics. After further inspection I found gearcase still intact but the inner basket mold had broken around shaft at base of inner tub. Spanner nut still in tact. Also found entire assembly leaning to front left and suspension rod not holding tub well. At time of service all other components appeared to be functioning as designed. Will need office to reschedule once availability of parts is known. ; ordrng 1 W10554251 (Inner basket) and 1 W10780045 (Suspension rods) and 1 WP389140 (Drive block) and 1 WP21366 (Spanner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Woodway, TX 76712
Jonathan M
Job Details: 10/08/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both thermistors and control and tested the unit. The unit began to work as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW02
Near Waco, TX 76710
Jonathan M
Job Details: 10/08/2021
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced Coupler, dryer, and compressor and place the unit under a vacuum. The unit held a vacuum for 15 minutes. Charge the unit and the unit ran up to 140 psi on the high side and zero psi on the low side. The unit is now working as designed. Call complete."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Mount Calm, TX 76673
Jonathan M
Job Details: 10/08/2021
Arrived on site for a dryer that?s making a ticking sound at the end of the cycle. Inspected unit and work area. Tested unit and confirmed the customers complaint but found the ticking sound coming from the heater as it was beginning to cool. I did advise the customer that that is normal after high heat cycles due to thermal expansion and retraction. The unit is working as designed. Call complete.
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Hewitt, TX 76643
Tali W
Job Details: 10/08/2021
"On site for dryer taking more than one cycle to dry clothes. Customer stated that during the sensor cycles, the unit will quickly switch to a lesser time. Confirmed complaint. In diagnostics, found F6E1 communication error. Ran HMI diagnostic tests. Found the HMI not properly communicating with ACU when selecting cycle. Also, tested the operation of the metal sensors through the sensor harness connector. Found the sensor not detecting moisture properly. Also, found exhaust thermistor out of spec. Replaced HMI, moisture sensor harness and thermistor. Tested. Unit now functioning as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB1
Near Del Valle, TX 78617
Jacob
Job Details: 10/08/2021
Arrived onsite to replace the control. Replaced the control. Tested the unit. Unit was getting warm up in the bake. But as it got up to 170 and it shut off. Called Techline. Asked if the unit is on a GFCI and looked at the breaker and saw it was in a GFCI. Said that the bake and broil element may need to be replaced. Office to reschedule ; ordrng 1 W10856603 (elmnt-brol) and 1 W10856603 (elmnt-brol)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fort Hood, TX 76544
Al
Job Details: 10/08/2021
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, TX 78756
Jacob
Job Details: 10/08/2021
Arrived onsite for the door having damage. Looked at the unit and found that the door trim is broken and the left trim piece is missing. Customer was able to save the front glass and the right trim piece. Ordered part. Office to reschedule ; ordrng 1 W10761018 (trim-door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Lockhart, TX 78644
Andrew
Job Details: 10/08/2021
"Arrived on site to replace tub from previous diagnosis. Verified tub was needed. Replaced tub, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near Pflugerville, TX 78660
Matthew
Job Details: 10/08/2021
Arrived onsite for rinse aid not working. Upon inspection found rinse aid not dispensing. Replaced dispenser. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Leander, TX 78641
Lou
Job Details: 10/08/2021
"Arrived on site to inspect dishwasher not heating. Upon further inspection, I found the unit without any rinse aid (photos). I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed. Using my multimeter, I tested amp draw to the components and all components are within range, including the heating element (7-9amps...photos). I recommended that the customer use liquid detergent and rinse aid in rod the unit to operate according to manufacturer recommendations. No repairs needed at this time. No water leaks observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MED8200FC1
Near Austin, TX 78738
Robert
Job Details: 10/08/2021
Arrived on call to replace previous diagnosed parts. After installation test operation.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS00
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/08/2021
"Arrived on site for oven having F6-E1 error code intermittently. Customer stated that UI was replaced through home warranty a couple of weeks ago for stuck key error. Inspected unit and work area. Performed diagnostics mode and verified fault code. Found fault code F6-E1 oven temperature, F6-E0 UI over temperature and F6-E6 miscommunication appliance manager. Flowed tech sheet for errors and found control relay sticking. Removed failed control and installed new. Powered unit on and cleared error codes. Tested unit in normal operation. All tested good. Spoke with customer on failure and service performed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS00
Near Georgetown, TX 78626
Jimmy J.
Job Details: 10/08/2021
Arrived on site for Insufficient cooling. Took temps in freezer and getting 9 degrees. Found frost over RC evap cover. Fridge cooling at 49. Gained access to board and found RC thermistor was out of range. Tested board for DC voltage and board is good. Informed customer to unplug for twenty four to forty eight hours and lay down towels on both left and right sides and front of the fridge to catch water once ice melts before we return. We will return with the fan scroll and thermistor to install and complete the repair. ;
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Hutto, TX 78634
Cliff
Job Details: 10/08/2021
Arrived on site to diagnose a microwave that isn't responding to user input. Found ui malfunctioning and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11297728 (Ui)
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Leander, TX 78641
Kayman
Job Details: 10/08/2021
Arrived onsite to install previously diagnosed parts. After installing the new console I found the unit would now turn on and I was able to evoke diagnostics but when I would close the door the unit would lose power. I accessed the junction box and found the wiring incorrect. I corrected the wiring and checked incoming voltage. I found no voltage going from hot to neutral but 120VAC going from hot to ground and 120 from neutral to ground. I advised the customer they would have to have a electrician come service the circuit before we can make any further determination about the dishwasher.
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Austin, TX 78728
David Z
Job Details: 10/08/2021
"Arrived on site to diagnose cooktop moving around to the touch. Found the stainless trim on the front of the cooktop is separating from the cooktop. Trim is not avail on its own, ordering new cooktop. Office to schedule when part arrives. ; ordrng 1 W11223306 (Cooktop)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Austin, TX 78728
David Z
Job Details: 10/08/2021
"Arrived on site to diagnose microwave oven combo with light out in microwave. Ran light and found bulb dead. Checked for error codes and non found. No good bulb on hand at time of service, ordering new bulb. Office to schedule return. ; ordrng 2 W10886919 (Bulb)s"
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Austin, TX 78703
Jacob
Job Details: 10/08/2021
"Arrived onsite for unit not cooling. Looked at the unit and unit will fill with water and cycle as normal but the compressor was not staying on to get the evaporator cold to make sheets of ice. Check amperage to the start device and start device was testing good, but the compressor has a locked rotor. Ordered parts for a sealed system. Ordered parts, spoke with SW to help diagnose. Office to reschedule ; ordrng 1 W10843121 (filter dryer) and 1 W10913906 (coupler) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Leander, TX 78641
Kayman
Job Details: 10/08/2021
Arrived onsite for dishwasher not drying. Upon arrival the customer informed me it was heating but the dispenser had not dispensed any rinse aid and they have not had to refill it in 10 months. I replaced the dispenser and main control. I asked the customer to monitor the dispenser function over the next couple of weeks. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near San Marcos, TX 78666
Noah D
Job Details: 10/08/2021
"Arrived on site to inspect unit for leaking, upon first inspection and 2 cycles found no leaks, water residue was found under pump but not in leak pan. Customer ran after service and found more water, returning with pump and motor. Office to reschedule ; ordrng 1 W11462456 (PUMP) and 1 W11460946 (SUMP)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Georgetown, TX 78626
Cliff
Job Details: 10/08/2021
Arrived on site to diagnose a refrigerator that is leaking from dispenser. Found dispenser water line not holding vacuum causing water leak. Line will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W11477040 (Water line)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS0
Near Austin, TX 78730
Luis
Job Details: 10/08/2021
"Arrived on site for no ice. Icemaker not running through a forced cycle,ran diagnostics optics passed,fan motor passed,bin thermistor passed diagnosed a defective icemaker. Replaced icemaker assembly ran harvest test passed ran fill test passed.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Dale, TX 78616
Andrew
Job Details: 10/08/2021
"Arrived on site to test unit for loud noise. Found failed gearcase. Recommend replacing gearcase, cam, and belt.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Austin, TX 78738
Robert
Job Details: 10/08/2021
Arrived on call for complaint of not stair complete cycle and error code. Ran diagnostics and got code for lack of communication. Will need the console to complete. ; ordrng 1 W11478526 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Leander, TX 78641
David S
Job Details: 10/08/2021
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS11
Near Georgetown, TX 78628
Lou
Job Details: 10/08/2021
"Arrived on site to install previously diagnosed and ordered part. Due to door leaking moisture at the bottom outer trim, I removed and replaced the door and tested. Unit is operating as designed. Due to the cutout in the cabinets being too large at the top of the unit, there is a gap that is allowing a large amount of moisture from the vent that is escaping and will need to be addressed by the installer. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Austin, TX 78749
Kevin
Job Details: 10/08/2021
"Arrived on site and found bellow is torn replaced it and confirmed operation by running automatic cycle 12 in diagnostics, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Manor, TX 78653
Matthew
Job Details: 10/08/2021
Arrived onsite to replace previously diagnosed parts. Replaced icemaker due to non responsive. Replaced and tested. Completed harvest cycle but did not fill. Removed panel and found harness to inlet valve disconnected. Established connections and tested. Unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78745
Kevin
Job Details: 10/08/2021
"Arrived on site and inspected dishwasher and found F4E3 saved error code for faulty wash motor, replaced wash motor and it is now operating properly. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS02
Near Austin, TX 78738
Luis
Job Details: 10/08/2021
Arrived on site for no water. Tested dispenser found dispenser compartment losing power diagnosed a defective main control,installed the updated control kit tested water and ice dispenser unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY06
Near Austin, TX 78757
David Z
Job Details: 10/08/2021
Arrived on site to install reservoir and icemaker to resolve no ice condition. Replaced icemaker and reservoir and tested unit. Verified good fill and proper harvest. Unit now working as designed. Call complete.
We serviced a
KITCHENAID VENTHOOD
Model KWCS160WSS0
Near Round Rock, TX 78681
David Z
Job Details: 10/08/2021
Customer advised me the unit has not worked since he moved in. I reassembled the unit and verified proper polarity on the wiring. Tested unit and verified all functions are working. The power switch for the lights is broken on the slide tab.
We serviced a
LG DRYER
Model DLE0442W
Near Liberty Hill, TX 78642
Lou
Job Details: 10/08/2021
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found no heat coming into the unit. I disassembled the unit and tested the element and found it open as was the thermostat. I removed and replaced the heating element assembly and cleaned the lint from the unit. Reassembled the unit and retested and unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL OVEN
Model n/a
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 10/08/2021
"Arrived on site to test unit for no power, tested unit found door locked
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Buda, TX 78610
Jacob
Job Details: 10/08/2021
"Arrived onsite for unit not spinning out the clothes. Looked underneath the unit and took off the cover shield. And noticed a lot of black shaving, looked at the belt and noticed it was worn extremely thin. Replaced the belt. Let customer know to be careful with certain size loads and what is not recommended to wash in these units. Tested the unit in drain and spin and unit spin fast and was draining with no issues. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Austin, TX 78759
Scott
Job Details: 10/08/2021
"Arrived on site , replaced UI ran diagnostics and calibration. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Hutto, TX 78634
Cliff
Job Details: 10/08/2021
Arrived on site to diagnose a washer that is not cycling properly. Found shifter not connected to cam assembly and it will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W10913953 (Shifter)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hutto, TX 78634
Cliff
Job Details: 10/08/2021
Arrived on site to diagnose a dryer that is not heating properly. Found air inlet blocked preventing proper airflow through unit. Cleared airway and all is working properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78758
Scott
Job Details: 10/08/2021
Arrived on site for not dispensing ice . Found auger motor had failed . Just humming and yoke not rotating . Ordering motor . No other issues found with ice . No water leaks detected at time of service. Call to set return ; ordrng 1 W10884561 (Auger motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78745
Kevin
Job Details: 10/08/2021
"Arrived on site and replaced icemaker diagnosed on previous visit, after replacement started icemaker with reset button Icemaker and it cycle properly and filled with water, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78745
Kevin
Job Details: 10/08/2021
"Arrived on site and replaced icemaker diagnosed on previous visit, after replacement started icemaker with reset button Icemaker and it cycle properly and filled with water, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
David S
Job Details: 10/08/2021
"We arrive on site to install previous diagnosed parts. We gained access to the outer panel and replaced it with new. We tested the unit. It is working as designed, no water leaks detected. Job complete"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Leander, TX 78641
Kayman
Job Details: 10/08/2021
Arrived onsite for washer leaking from the front. Upon arrival I found a small water trail under the door center down the panel. The customer states the puddle will be about 6 to 8inch in diameter. I ran diagnostics and found the unit working as designed. I took off the front of the bellow and inspected for evidence of water leakage. I did not find any and the bellow hose was connected. I found an abundance of dog hair within the unit and explained to the customer that the dog hair can get stuck between the bellow and door causing the leak but the unit is otherwise working as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW7120HWO
Near Austin, TX 78741
Kevin
Job Details: 10/08/2021
Arrived on site and inspected washer and found control panel its not working. Confirmed incoming power is good. A new control panel and control board will be needing to complete repair.; ordrng 1 W11419051 (Control) and 1 W11478525 (Control panel)
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Austin, TX 78741
Kevin
Job Details: 10/08/2021
"Arrived on site and inspected dryer and found no power showing. Confirmed incoming power at terminal block is good. Found no green led blinking on control board. Reset all connections on control and it is now powered on and dryer is running and heating. Took 1 picture, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Buda, TX 78610
Jacob
Job Details: 10/08/2021
Arrived onsite to replace parts previously ordered. Replaced all rear controls and module. Lights were working after replacement of the modules. Unit stayed powered on. Let customer know to keep an eye for any further power issues that may occur. No issues at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS07
Near San Marcos, TX 78666
Noah D
Job Details: 10/08/2021
"Arrived on site to inspect unit for not turning light on, upon inspection found the bulb broken off in socket, removed bulb and found no issue with socket. Customer must replace bulb and if light problem persists we will need to swap control for a short. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Austin, TX 78728
Scott
Job Details: 10/08/2021
Arrived on site for fridge leaking . Customer had water shut off . Turned valve on and it was leaking badly from the handle of supply valve . Tuned water off . Checked all connections on fridge . Couldnt find any evidence of any leaks with unit . Recommended to customer to have a plumber fix supply valve . Job complete
We serviced a
ELECTROLUX WASHER
Model EWFLS70JTS0
Near Round Rock, TX 78681
David Z
Job Details: 10/08/2021
"Arrived on site to diagnose washer that sometimes doesnt drain and leaks some. Found the source of the leak was the bellow on the door due to debris being stuck to it. Water trails were found going down the front, and I found a hair chunk stuck to the bellow. Checked unit for error codes and found a code for Too much soap. Ran a basic cycle and saw a lot of suds building. Removed cover and cleared out pressure hose. Advised customer on running affresh through unit to clean it, this will remove buildup. No further faults found, unit is running. Once cleaned unit should be working as designed.No further leaks found."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FVAXVL00
Near Georgetown, TX 78626
Cliff
Job Details: 10/08/2021
Arrived on site to diagnose a refrigerator that is not dispensing water. Found main control shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Austin, TX 78719
Jacob
Job Details: 10/08/2021
Arrived onsite for unit not cooling again. Looked at the unit and the compressor would not kick on. Found that the start device was bad once again. Reply he start device and unit started working. Also noticed that the fan motor in the freezer was not running. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near New Braunfels, TX 78132
Noah D
Job Details: 10/08/2021
"Arrived on site to inspect unit for not spinning normally and causing issues, upon inspection found the spray arm was not attached correctly causing the issue, reattached spray arm and tested unit. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/08/2021
Arrived on site for Heating Element Not Working - Dishwasher. Placed in diagnostics and got F7E1. Cleared error code. Found filter caked with food particles. Cleaned out filter. Customer is using pods with rinse aid inside pods. Ran through diagnostics and all cycles completed without issue. Showed customer that element was sizzling water after drain pump turned off. Recommended they use normal cycle with heated dry and high temp to get best performance to wash and dry dishes. Explained this was a very long cycle and could take up to 3 hours. No leaks detected. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Round Rock, TX 78664
Jimmy J.
Job Details: 10/08/2021
Arrived on site for Electric Dryer - Not Operating - No Power. Dryer would not power on. Tested voltage at the wall. L1 to neutral was only 9 volts. L2 to neutral was 120. Not getting the 240 to the dryer at the wall. Explained to customer they will need to contact an electrician to get the outlet or breaker or both repaired. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Austin, TX 78744
Jacob
Job Details: 10/08/2021
"Arrived onsite for ice maker and water dispenser not dispensing water or ice. Opened up the freezer side door to allow the door to unthaw. Took 5 minutes and the. The water started dispensing once again, cleared away the ice clog in the ice maker fill tube once again. Called tech line. Had me check temperatures in the freezer side and saw that it stayed around negative 1 and 2. Said to change the freezer temperature to plus 3, and if issue persists to replace the freezer door. Spoke with Austin got sr#7731946959. No issues at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM04
Near Austin, TX 78744
Kevin
Job Details: 10/08/2021
"Arrived on site and inspected refrigerator and found ice blocking evaporator drain, ice machine was leaking water because fill tube was not installed properly, apartment maintenance has already straightened this. Removed ice from evaporator drain and ensured icemaker is running properly by cycling it manually, job complete"
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Austin, TX 78748
Jacob
Job Details: 10/08/2021
Arrived onsite for unit still not cooling. Looked at the unit and found that both thermistors where not reading correctly. Replaced both thermistors. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV
Near Cedar Park, TX 78613
David S
Job Details: 10/08/2021
Arrived onsite for refrigerator going though water filters. Inspected unit and work area. Spoke to customer and found out that they were using a water softener. Tested unit with there filter in and the water came out slowly(a trickle). Removed filter from unit and tested dispenser and found water flowing better. Which pit to the water softener causing damage to the filter. Spoke to customer and mentioned that whirlpool recommends not to use a filter with a water softener. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/08/2021
Arrived on site for bottom ice maker is not making cubes. water is just coming out and freezing in the bottom of the bin. Found blue funnel to ice maker completely frozen over causing water to pour over funnel and into freezer. Will return with valve once it arrives at parts along with ice maker. Both will be replaced after using steamer to steam away ice block. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Austin, TX 78731
Luis
Job Details: 10/08/2021
"Arrived on site. Diagnosed a defective left side fresh food door gasket,removed defective gasket replaced left side fresh food door gasket remolded gasket checked door seal good."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Dripping Springs, TX 78620
Robert
Job Details: 10/08/2021
Arrived on call for complaint of not starting or finish cycle. Ran diagnostics and got code f5e1 lid error. Will need lid latch to complete also recommend replacement of control. ; ordrng 1 W10810403 (Lid latch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78727
Scott
Job Details: 10/08/2021
"Arrived on site ,replaced control UI . Tested unit all display numbers on. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WFE525S0HS1
Near Manor, TX 78653
Matthew
Job Details: 10/08/2021
Arrived onsite for range bake function not operating. Upon inspection found failed wiring harness not providing power to element. Replaced main wire harness and tested. Tested at 350 degrees. Unit is now functioning properly. Also tested all cooktop burners and are functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78746
Luis
Job Details: 10/08/2021
"Arrived on site for led issues. Diagnosed 2 defective led modules,replaced upper left led module in freezer,replaced middle left led module in fresh food all leds working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Austin, TX 78731
Luis
Job Details: 10/08/2021
"Arrived on site for no ice and water. Found a frozen water tank diagnosed cold air leaking out between fan scroll and air tower,defrosted water tank added sealer between gap. Defrosted fill line to icemaker tested icemaker,icemaker passed and filled with water tested water dispenser unit working as designed ; used 1 212643 (Sealer) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Leander, TX 78641
Kayman
Job Details: 10/08/2021
Arrived onsite for dryer not operating. Upon inspection I confirmed the complaint. I found the terminal block was wired not quite correctly with the neutral screwed into the chassis. I corrected the lines and checked incoming voltage. I found that each line to ground showing incorrect incoming voltage under a load (see quick pic) I checked the element and fuses from the timer and all checked good. I advised the customer they would need a licensed electrician to come service the wall outlet and or home circuit. Job complete.