We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Marble Falls, TX 78654
Cliff
Job Details: 07/26/2021
Arrived on site to replace previously ordered parts for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS01
Near Round Rock, TX 78664
David S
Job Details: 07/26/2021
Arrived on site for bottom oven not heating past 300 degrees. I inspected the unit and work area. I gained access to the back of the unit. I tested all elements and found them in good condition. I found the connections to the elements loose and slipping off. I tightened the connectors and reseated all connections. I tested th low oven temperature sensor and found it out of range. I replaced the temperature sensor. I reassembled the unit and tested both top and bottom Ive. I found the bottom averaging 351 and the top oven averaging 353. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Salado, TX 76571
Jonathan S
Job Details: 07/26/2021
Arrived on site to install previous diagnosed part that customer had on hand sent from manufacturer. Removed failed UI and installed new. Assembled unit and tested operation. All tested good. Spoke with customer on user care guide and service performed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Liberty Hill, TX 78642
Tommy
Job Details: 07/26/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced sump and console and tested unit. Found unit is now operating as designed. No signs of leaks during service. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model MHW7000AW2
Near Georgetown, TX 78633
Jonathan S
Job Details: 07/26/2021
"Arrived on site for washer having error code F9-E1. Inspected unit and work area. Per diagnostics mode and checked error codes. Found error F9-E1 long drain and F8-E1 slow water. Ran test cycle and monitored operation. Found unit not draining. Gave customer quote for clogged drain and failed drain pump. Customer approved estimate. Gained access to drain pump and found a color guard sheet in pump filter and not allowing to drain. . Assembled unit and performed diagnostics mode. Ran automatic test cycle and found cycle completed. All tested good, no water leaks detected. Spoke with customer on user care guide and service performed.
We serviced a
KITCHENAID COOKTOP
Model KFGS366VSS02
Near Georgetown, TX 78633
Lou
Job Details: 07/26/2021
"Arrived on site to install previously diagnosed and ordered part. Upon arrival, Customer advised that the unit began to operate properly after I had left from previous service call, but they wanted to move forward with the repair. Due to the switch harness failing, I removed and replaced the harness and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Georgetown, TX 78633
Jonathan S
Job Details: 07/26/2021
"Arrived on site for refrigerator ice maker mold hanging from mechanism. Inspected unit and work area. Gained access to ice maker assembly and removed. Inspected ice maker and found no broken parts. Informed customer on pricing calculator and will attempt to repair instead of replacing. Disassembled ice maker and reassembled. Installed ice maker and taped door switch and jumped power switch. Performed diagnostics mode and cycled ice maker while monitoring operation. Ran fill cycle. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GBS0
Near Austin, TX 78750
David Z
Job Details: 07/26/2021
"Arrived on site to diagnose dishwasher throwing F2E2 error. Checked for errors and found F2E2 present for Ui. Replaced console / Ui to resolve. Ran unit and verified proper function. Advised customer to follow up with us if issue return further into a regular cycle, and we would need a control to resolve. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Georgetown, TX 78628
Tommy
Job Details: 07/26/2021
Arrived onsite for washer making noise. Upon arrival replaced unit belt as or was hand tight and tested. Job Completed.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Liberty Hill, TX 78642
Tommy
Job Details: 07/26/2021
"Arrived onsite for dishwasher not operating and F6E1 error code. Upon arrival found unit had voltage was wired in correctly and fuse had continuity, but found UI completely none responsive. Ordering control and UI office to reschedule upon receiving.; ordrng 1 W11414079 (UI) and 1 W11410063 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Austin, TX 78745
Kevin
Job Details: 07/26/2021
"Arrived on site and inspected refrigerator and found there is no water source connection behind refrigerator, there is a stainless steel water line through the kitchen cabinets approximately 15 ft distance. Spoke with techline and they said water line is breaking down and causing water to taste bad, service pointer W10535152. They recommended that a copper waterline be installed and then a standard 6 foot per waterline be connected to that. left waterline with customer to be installed by plumber who adds copper waterline. 7731337404"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cedar Park, TX 78613
Kayman
Job Details: 07/26/2021
Arrived onsite for refrigerator freezing eggs in the RC. Upon arrival I found FC=5 set to 0 RC=36 set to 40. I found the customer experienced eggs freezing when they were placed and resting near the damper vent in the RC. The customer has since placed the eggs in a different location and they have not froze again. I checked all thermistors as well as fan and damper function through diagnostics. I found all functioning as designed. I noticed the RC and FC dont have many items in them at the moment. I found the ice bin full of ice. I advised the customer to add some more food in both compartments to ensure a more equalized cool. No leaks detected during time of service. Job complete.
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC6FS0
Near Austin, TX 78728
Wesley
Job Details: 07/26/2021
Arrived onsite for wind friction causing vibration. Adjusted unit to repair the sound. Advised customer of causeS unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Austin, TX 78728
Wesley
Job Details: 07/26/2021
Arrived onsite and installed the new freezer door. All checks good. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY010
Near Georgetown, TX 78628
Tommy
Job Details: 07/26/2021
Arrived onsite for drain tube being clogged. Cleared drain tube I replaced drain tube after clearing. Job Completed.
We serviced a
KITCHENAID COOKTOP
Model KECD807XSS01
Near Austin, TX 78746
David Z
Job Details: 07/26/2021
"Arrived on site to diagnose cooktop that had an electrical fire from the middle switch. Examined unit and found infinite switch melted. Recommended repair is switch, main harness, element. Customer pointed out that we had worked on the unit prior
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Georgetown, TX 78626
Lou
Job Details: 07/26/2021
"Arrived on site to install previously diagnosed and ordered parts. Per coils techs diagnosis, I removed and replaced the compressor, access valve, UV drier and vacuumed the system and pressures held. Installed 3.7oz of R134a refrigerant and monitored pressures. I found frost building up on the evaporator at the cap tube and pressures were not within range. I flushed the system and removed and replaced the evaporator and UV drier and vacuumed again and pressures held. Installed 3.7oz of R134a refrigerant and monitored pressures and got the same results. I notified the office CS that I would have to reschedule and come back. Im ordering Nitrogen, compressor kit, UV drier, access valve and evaporator and office to schedule return service. Unit left unplugged. ; ordrng 1 CNOTE (NITROGEN) and 1 W10836706 (Evaporator) and 1 W11092625 (Compressor kit) and 1 W11506635 (access valve) and 1 WPW10143759 (UV drier)"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Austin, TX 78757
Scott
Job Details: 07/26/2021
Ran diagnostics for valve thermistor and off balance load . Ran diagnostics unit didnt show any signs of off balanced and getting proper water flow . Thirmsitorm oh Ed out of range. Ordering .Control and valve . No water leaks detected at time of service. Call to set return ; saved tckt
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Cedar Park, TX 78613
Kayman
Job Details: 07/26/2021
Arrived onsite for range not operating. Upon inspection I found the display dead but the cooktop would turn on. I accessed the terminal block and found black wire at the terminal block had burned in half. I will need to order a Marin harness for the repair. I advised the apartment management that the power cord is also damaged and would need to be replaced but is not covered under warranty. They will provide a power cord on next visit. Ordering Main harness(W11416047) terminal block (WPW10245259) thermal fuse(WP3196548) office to R/S due to part availability. ; ordrng 1 W11416047 (Harness) and 1 WPW10245259 (Terminal block) and 1 WP3196548 (Thermal fuse)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Georgetown, TX 78628
Jonathan S
Job Details: 07/26/2021
Arrived on site for n site for refrigerator not cooling. Inspected unit and work area. Found door harness broken (see SD-Pic). Found compressor starting and stopping. Would need to replace door and continue to diagnose.
We serviced a
ADMIRAL WASHER
Model ATW4675YQ1
Near Georgetown, TX 78628
Tommy
Job Details: 07/26/2021
Arrived onsite for washer rattling and shaking upon arrival found unit suspension was very weak and unit tub was damaged.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78741
Kevin
Job Details: 07/26/2021
"Arrived on site and inspected dishwasher and found mounting points for sump and motor are broken. Replaced it and ran a diagnostic cycle and dishwasher is no longer leaking. Sent one video to CS of dishwasher running and not leaking, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near San Marcos, TX 78666
Andrew
Job Details: 07/26/2021
"Arrived on site to test unit for flames too high when set to low. Adjusted flames, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Cedar Park, TX 78613
David S
Job Details: 07/26/2021
"Arrived on site for dishwasher not working. I inspected the unit and work area. I found the water line turned off to the unit. I turned the water on and found the unit not filling with water. I replaced the water inlet valve, and retested the unit. I found it working as designed. This unit has a plastic tub and does not retain heat well. The tenant should run hot water at the kitchen sink before turning the dishwasher on, so that it pulls in hot water immediately, so the heating element doesnt have to heat the water and tub. Job complete."
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Round Rock, TX 78665
David S
Job Details: 07/26/2021
"Arrived on sit for freezer alarm going off. I inspected the unit and work area. I gained access to the evaporator and found it had a full frost pattern. I tested voltage to the thermistor and found 5vdc. I tested the thermistor its self and it showed around 5k ohms, which is 50 degrees, the thermistor was attract to a frosted over evaporator. The thermistor is bad. I tested the thermal fuse for the defrost heater and the defrost heater its self I found both good. I zip tied and foils taped the new thermistor in place.
We serviced a
GE OVEN
Model JTS5000SN1SS
Near Lago Vista, TX 78645
Justin
Job Details: 07/26/2021
"Arrived on site for a wall over with a close oven door error code. Upon arrival the UI was flashing the 900 error code for door latch error. I cycled the power off at the breaker and gained access to the door latch assembly. I then ohmd out the door switch and found it working as designed. Upon further inspection I found the latch harness actually pinched under the latch assembly. I removed the assembly and freed the wire. The oven immediately began running as designed. I took a pic of the harness in SD quick pic. I preheated the oven and found it now working as designed.
We serviced a
WHIRLPOOL OVEN
Model WEG515S0FS2
Near Del Valle, TX 78617
Jacob
Job Details: 07/26/2021
Arrived onsite for unit not started bake process. Tested the unit. Igniter was sparking but smelled no gas. Upon further inspection. Found that the valve needs to be replaced. Ordered part. Office to reschedule ; ordrng 1 W10898290 (valve-gas)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Braunfels, TX 78130
Noah D
Job Details: 07/26/2021
"Arrived on site to inspect unit for not allowing selection due to always draining, upon inspection found the drain hose too far in standpipe. Removed hose and tested with no problems. Complete"
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW1
Near Austin, TX 78724
Scott
Job Details: 07/26/2021
We serviced a
JENN-AIR MICROWAVE
Model JMC8130DDS
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/26/2021
Arrived on site to diagnose a microwave that was smoking. Found burnt wiring and shorted control.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Round Rock, TX 78664
David S
Job Details: 07/26/2021
Arrived on site for dishwasher not dispensing any rinse aid. I inspected the unit and work area. I found the bottom kick plate off and the clips broken. I put the unit through diagnostics and found the dispenser and actuating the rinse aid. I found good voltage to the dispenser. I am ordering a new dispenser and retainers for the kick plate. ; ordrng 1 W10861000 (Dispenser) and 2 WPW10503548 (Retainers)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDW00
Near Waco, TX 76710
Jonathan M
Job Details: 07/26/2021
We serviced a
UNKNOWN VENTHOOD
Model UXD8630DYS5
Near Round Rock, TX 78664
Jimmy J.
Job Details: 07/26/2021
Arrived on site for not turning on has power but fan doesn't turn on. Removed motor blower cover and found all components getting proper voltage. Faulty switches arent registering the hood has raised to turn on fan. Upon removing the two filters I found the four #10 torque screws missing from the removable front cover making the vent hood restricted from lowering and raising without making contact on the cooktop. A few times I had to assist the vent hood by lightly pulling up on it to raise all the way. I did not attempt to remove the front cover because the one incorrect screw that was fastened to hold in the front cover was not coming out. With this I could not access the control. Ordering switches and (4) #10 torque screws to return and complete the repair. Will also return with all previously ordered parts just in case. I took pictures where the #10 torque screws were missing from the front cover for reference. I couldnt find the screws in the parts breakdown so these will need to be ordered separately or we will need to return with the compatible four screws to properly secure the front cover to ensure the hood raises and lowers as designed. ; ordrng 1 WPW10398341 (Switch) and 1 W11098806 (Switch)
We serviced a
KENMORE WASHER
Model 110.244223
Near Austin, TX 78704
Jacob
Job Details: 07/26/2021
"Arrived onsite for unit not spinning the water. Tested the unit and found that the switch was broke but found that the wires were cut to the switch on the har wire side and was tied together to bypass the switch. Upon further inspection. Found that the spanner nut was stripped on to the basket. Need to do a complete rebuild of the unit. Ordered all parts. Saw that the tub is NLA, warranty company to research. Needs authorization before returning. ; ordrng 1 3360629 (gear case) and 1 383727 (gasket,centerpost) and 1 389140 (drive block) and 1 63849 (tub-outer) and 1 REQUEST (2HR) and 1 REQUEST (2MAN) and 1 W10389329 (basket) and 1 W10820043 (brake & drive tube) and 1 WP21366 (nut-spaner)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Manor, TX 78653
Matthew
Job Details: 07/26/2021
Arrived onsite to replace previously diagnosed parts. Dryer was having issues and when trying to establish connections dryer was plugged. Will need to reorder up dryer. Office to reschedule SS technician for 2 hrs. ; ordrng 1 WPW10143759 (dryer)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LF7JS3
Near Spring Branch, TX 78070
Andrew
Job Details: 07/26/2021
"Arrived on site to test unit for erratic ice production. Customer stated Sears has been out numerous times for defrost issues. Customer had defrost thermostat(5303918214). Verified thermostat was needed also found ice maker needed replaced as it didnt call for water twice. Replaced thermostat and ice maker, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED9300VU0
Near Driftwood, TX 78619
Robert
Job Details: 07/26/2021
Arrived on job for complaints of not heating. Found the element open. Replaced element and test.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Hutto, TX 78634
Jimmy J.
Job Details: 07/26/2021
"Arrived on site for THE LIGHTBULB IN THE FREEZER HAS GONE OUT AND DO NOT SEE HOW TO REPLACE THE BULB. Found led connected as designed. Removed freezer door switch and installed new switch. Once installed the LED module light did not illuminate. Ordered LED module light to return and complete the repair. ; ordrng 1 W11520324 (Bulb, LED)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near New Braunfels, TX 78130
Andrew
Job Details: 07/26/2021
"Arrived on site to test unit for door alarm chiming when doors being closed. Found left side RC door was not making contact correctly with switch. Replaced switch, tested unit, unit works good. Customer also complained of ice production and slow water dispenser. Ice maker tested good. Found water pressure was correct. Needing valve and filter head to fix issue. Office to reschedule. ; ordrng 1 W11043013 (Valve) and 1 W11346622 (Filter head)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near New Braunfels, TX 78130
Noah D
Job Details: 07/26/2021
"Arrived on site to inspect unit for not washing quietly and squeaking, upon inspection found the belt was worn due to bad control, replaced control previously, replaced belt and tested. Complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS1
Near Kingsland, TX 78639
Cliff
Job Details: 07/26/2021
Arrived on site to diagnose an ice machine that is not producing. Found circ pump sensor failed causing thin ice production. Pump will need to be replaced to complete repairs and office to set return appointment. ; ordrng 1 W11542867 (Pump)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Canyon Lake, TX 78132
Noah D
Job Details: 07/26/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the unit was not being provided water, opened valve and all functions started. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 07/26/2021
Arrived on site for rollers not working/stop of top r. Found plastic rollers separated from plastic housing. Removed both top rack adjusters and installed adjuster kit. Rack rolls in and out as designed. Job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Marble Falls, TX 78654
Cliff
Job Details: 07/26/2021
Arrived on site to diagnose a dishwasher that is not cleaning properly. Found circ pump locked up and replaced it. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model JJW2430DP01
Near Canyon Lake, TX 78133
Andrew
Job Details: 07/26/2021
"Arrived on site to replace console from previous diagnosis. Replaced console and programmed to proper model. Tested unit to 350, unit is operating as designed.
We serviced a
WHIRLPOOL DRYER
Model MEDB766FW0
Near Gatesville, TX 76528
Jonathan M
Job Details: 07/26/2021
"Arrived on site for a dryer that?s overheating again and not completing cycles. Inspected unit and work area. The customer advised that the unit will finish a time dry cycle for 40 minutes but if she puts another cycle on right away, the unit overheats and does not finish that cycle. She also advised that her auto dry cycle is shutting off prematurely. I checked voltage going to the unit both on the unit was idle and when the unit was running and found proper voltage without any variance of voltage. I checked the unit for proper airflow and found the unit venting properly. I called Whirlpool Techline and spoke to Chris SR# 7731332439. He had me check resistance through the exhaust thermistor and run through a couple other tests. He advised that based on all the information from the prior visit in this visit, he could not point anything wrong with the dryer and suggested the customer buy an aluminum vent hose as well as try to lower their front end of their dryer. I advise the customer of taglines findings and told him to call back if they have further issues after they install the vent hose. Call complete."
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Harker Heights, TX 76548
Al
Job Details: 07/26/2021
Arrived on site to install previously ordered part. Disassembled the unit and retested the unit and found the thermal fuse was contributing directly to malfunction causing the unit not to start. Checked the cutoff and it showed it had continuity. Reassembled and unit tested as designed. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EB2
Near Killeen, TX 76543
Tyler
Job Details: 07/26/2021
Arrived on site for range needing trim for the handle on the door. Upon arrival found that the previously installed door handle is now cracked and broken. I withheld from making any repairs to the unit at this time customer is requesting that we replace the door handle again spoke with the office and will need office to reschedule once availability of parts is known; ordrng 1 W10300490 (Door handle (black))
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Killeen, TX 76542
Al
Job Details: 07/26/2021
Arrived on site and inspected washer with communication error issues. Customer advised the unit was malfunctioning and after she put in the service call the unit didnt malfunction afterwards. I tested the unit and unit allowed me to make any selections at will. I advised the customer to purchase a single outlet surge protector to prevent any additional issues. Unit working properly. Job completed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LR5EW3
Near McGregor, TX 76657
Jonathan M
Job Details: 07/26/2021
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Took the compressor cover off and found the condenser full of lint. Spoke to PRN was advised that that could be causing an issue with the no cool situation.He advised to clean off the condenser coil?s and then check to see if I had a better frost pattern develop. I did find the frost pattern was better. However, the evaporator never completely frosted all the coils within 20 minutes. Was advised at that point to replace the filter dryer and the coupler due to known issues with those dryers. Replaced dryer and coupler and vacuumed the unit down to -30 psi. The unit help a vacuum for 15 minutes. Charged the unit and the unit pressures got to 145 psi on the high side and one psi on the low side. Unit began to frost the entire evaporator and is working as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Killeen, TX 76541
Al
Job Details: 07/26/2021
"Arrived back on site to install previously ordered parts. Removed and replaced the the latch, console, smaller control on console, screw and wire harness. Reassembled and unit power button STILL didnt respond.I Whirlpool Tech Line and spoke with ADRIAN SR# 7731337441 , after replacing all the above listed parts it was discovered issue is within the main control. The main control is an expart and will take some time to arrive. .; ordrng 1 W11481108 (CONTROL)"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC0
Near Salado, TX 76571
Jonathan S
Job Details: 07/26/2021
"Arrived on site to install previous diagnosed parts. Removed broken outer door panel and installed new. Pulled unit out. Found unit on smooth high gloss concrete surface, recommended friction pads for leveling feet. Found no zip tie attached to drain line. Removed failed front left tub shock and installed new. Assembled unit and added zip tie to drain line. Performed diagnostics mode and checked error codes. Found error F8-E1 long fill. Performed manual test mode and tested inlet valve operation several times and found inlet functioning with good pressure. Ran automatic test cycle, monitored operation and observed for possible water leaks. All tested good, no water leaks detected."
We serviced a
GE DISHWASHER
Model GDF510PSD2SS
Near Killeen, TX 76549
Al
Job Details: 07/26/2021
Arrived back on site to install previously ordered parts. R&R the drain hoses and unit tested properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Hewitt, TX 76643
Tyler
Job Details: 07/26/2021
refrigerator needing a previously diagnosed system repair. Upon arrival I was able to recover 4.65 ounces of refrigerant I also re-inspected evaporator coils were found no ice buildup of any kind yet the low side line had about an inch thick layer of ice around the entire low side line near the compressor area and on this visit I also found a bullet valve connected to the low side line indicating a previous sealed system repair has been done before. Found a third been a restriction inside the unit after putting the unit in the home position and installing the new system equipment I pulled a vacuum and after 25 minutes I found no signs of any leaking I then recharge the system with 4.65 ounces of refrigerant and let the unit run for another 30 minutes and found the high side low side pressure is at zero and 150. Also found both compartments cooling very quickly upon completion of repairs. inform customer that it will take 24 hours to cool the unit down and then another 96 hours to fill the bucket up with ice call complete
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Waco, TX 76710
Jonathan M
Job Details: 07/26/2021
Arrived on site for a washing machine that does not work. Inspected unit and work area. Rent-A-Center did not know what the actual problem was but advised that the customer had used American home shield for a repair and the Dems the unit non-repairable. Around the unit through diagnostics and found an F8 E6 (water hazard) and and F2 E1 (UI stuck key) error codes. We?re in the unit through an auto test and found the unit working as designed until it got to the lid lock portion. The unit would not agitator spend due to the unit not locking the lid. I did find excess soap buildup inside the washer in replaced the latch. Tested the unit again and the unit is now working as designed. Advised the customer to minimize the amount of soap usage to avoid further issues. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Austin, TX 78724
Scott
Job Details: 07/26/2021
"Arrived on site for load wet at end of cycle . Found Gear case leaking oil. , ordering clutch gearcase slider , . No water leaks detected at time of service. Call to set return ; ordrng 1 W10006483 (Clutch) and 1 Gearcase and 1 W10447975 (Slider) and 1 Autho"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Dripping Springs, TX 78620
Robert
Job Details: 07/26/2021
Arrived on job for complaints of not washing. Found the motor not plugged in. After correcting wire error test dishwasher and no leaks detected at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Georgetown, TX 78633
Lou
Job Details: 07/26/2021
"Arrived on site to inspect dishwasher leaking water from the bottom the door. Upon further inspection, I placed the unit in diagnostics showing error code F10E1. Cleared the code and continued with testing. Unit operated as designed and I could not duplicate the leak. I removed the outer door panel and found where the vent has been leaking and the outer square gasket is badly torn. I removed the circular gasket and cleaned it and the vent opening and reinstalled it. I am ordering the vent see not and scheduled return service. Recommended that the unit not be used until the repair is completed. ; ordrng 1 WPW10428211 (Vent)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Kyle, TX 78640
Jacob
Job Details: 07/26/2021
Arrived onsite to replace UI panel. Replaced UI panel. Tested unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS04
Near Round Rock, TX 78664
Jimmy J.
Job Details: 07/26/2021
Arrived on site for Oven Too Cold - Calibrated - Wall Oven. Placed in diagnostics and F6E4 UI error came on. Removed UI and installed new UI. New UI came with new thermostat for replacement. Removed thermostat and installed new thermostat. Ran three sets of temps at 350 and oven is heating as designed and within 12 degrees of preheat set temp. Job completed.
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Woodway, TX 76712
Jonathan M
Job Details: 07/26/2021
"Arrived on site for a washing machine that?s making noises during the spin cycle. Inspected unit and work area. Confirmed the customers complaint and diagnostics and found the transmission going out.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GM0
Near Leander, TX 78645
Justin
Job Details: 07/26/2021
Arrived on site for a dishwasher leaking. Upon arrival the customer stated the builder had a plumber come out and found the unit had a hole it was leaking from. I put the unit into diagnostics mode and found stored error code FcE2 for a vent wax motor error. I then ran a test cycle on the unit and found it leaking from the back bottom of the tub. I found the tub with a small gap and allowing water to drip from the back. I did not observe any other leak at the time of service. I called techline and spoke to Austin and received SR# 7731337605. He recommended going ahead to replace the tub and vent motor. Ordering both parts. Office to reschedule. ; ordrng 1 W11228135 (Vent) and 1 W10681513 (Dishwasher Tub) and 1 CNOTE (2 HOUR)
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Gatesville, TX 76528
Jonathan M
Job Details: 07/26/2021
Arrived on site for a washing machine that?s not spitting out clothes. Inspected unit and work area. Placed Anna in Service diagnostics and found an F0 E2 (oversuds condition detected) and F9 E1 (long drain) error codes. I ran the unit through an auto test and found the unit functioning properly until the drain portion. Found the unit draining extremely slowly. Lift it up washer and found instead of underwear stuck on the bottom of the tub restricting water flow into the drain pump. Removed obstruction and tested the unit again. The unit is now working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Florence, TX 76527
Lou
Job Details: 07/26/2021
"Arrived on site to inspect washer for customer. Upon further inspection, I attempted to place the unit in diagnostics and the control panel would not respond. I tested voltage at the outlet and got 120V. Tested the voltage at the unit and got 120V. Tested voltage at the control and got 120V. Could not see the diagnostic light on the control. I advised the customer that the control would need to be replaced before I could test the unit. I am ordering the main control and control panel and office to schedule return service. Unit left unplugged for safety. No water leaks observed during service.; ordrng 1 W11201285 (Main control) and 1 W10911044 (Control panel)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Salado, TX 76571
Jonathan S
Job Details: 07/26/2021
Arrived on site for ice machine making abnormal sound and not producing clear ice. Inspected unit and work area. Performed diagnostics mode and tested operation. Found inlet valve having little to water pressure. Removed water filter and found same results. Checked water flow to ice machine and found failed inlet valve. ; ordrng 1 W10897719 (INLET VALVE)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Kyle, TX 78640
Jacob
Job Details: 07/26/2021
"Arrived onsite for unit not washing correctly. Tested the unit and unit was working and not working intermittently, found that the connector for the OWI sensor was not connected fully. Connected the OWI sensor. Tested unit. Unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Austin, TX 78739
Leonardo
Job Details: 07/26/2021
Arrived on site to replace sump and motor and fill valve. Replaced both parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ03
Near Austin, TX 78717
David S
Job Details: 07/26/2021
Arrived on site for water dispenser not working. I inspected the unit and work area. I tested the water dispenser. I could hear the reservoir filling. I let the reservoir fill and the dispenser started working. I checked the unit for any leaks and found none. Job complete.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TB1A
Near Austin, TX 78753
Wesley
Job Details: 07/26/2021
Arrived onsite for broken bottom spinner arm.All else checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Hutto, TX 78634
Jimmy J.
Job Details: 07/26/2021
"Arrived on site for Leaking blue fluid from back of fridge, sensor at top that shows cold level- keeps shorting out and flickering on and off. Fridge control was not flickering upon arrival. Customer was able to show me a video of the LED temp number flickering as described. Removed control and installed new control. Set program code to 12 as serial tag displayed. Fridge cooling as designed. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC1
Near San Marcos, TX 78666
Andrew
Job Details: 07/26/2021
"Arrived n site to test unit for excessive noise. Found motor housing was rubbing/vibrating on cabinet base. Installed noise dampers on all points of contact underneath motor housing. Installed two self drilling screws on on left side on motor housing to secured motor and housing. Tested unit, verified with customer noise is no longer present. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Smithville, TX 78957
Matthew
Job Details: 07/26/2021
Arrived onsite to replace previously diagnosed parts. Replaced hinges and lid. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Leander, TX 78641
Kayman
Job Details: 07/26/2021
Arrived onsite for dishwasher leaking when in use. Upon inspection I found no error codes stored in the unit. I found the drain hose cracked and leaking slightly in the back. I replaced the hose and tested the unit. There are no leaks detected during time of service. Job complete.
We serviced a
GE REFRIGERATOR
Model GSHS6LGBBHSS
Near Georgetown, TX 78628
Lou
Job Details: 07/26/2021
"Arrived on site to inspect refrigerator leaking water inside the RC section. Upon further inspection, I found reservoir was leaking at the seam. I removed and replaced reservoir and retested. Unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 07/26/2021
"Arrived on site for NOT CLEANING - DOES NOT THINK THE ARMS ARE MOVING. Customer explained they couldnt hear water coming into dishwasher when the started up a cycle. Placed in diagnostics and got F6E4. No other codes came on. Inspected float switch and found a piece of plastic lodged underneath the float. Once plastic piece was removed, the diagnostics cycle began calling for water and filling the dishwasher as designed. Ran through full diagnostics cycle and heated as designed at the end. Showed customer the piece of plastic and how to check the float switch in the case that this happens in the future. Cleared error code. Collected service fee. No leaks detected. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78704
Jacob
Job Details: 07/26/2021
"Arrived onsite for unit not draining or starting. Tested the unit. Unit tested good, it sprayed water and draining. Customer said they would hear beeping from the unit. Let them know that the start button has to be pushed 2 times to start and if the door gets opened at any time, that the start button needs to be pushed again before closing the door. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Leander, TX 78741
Kayman
Job Details: 07/26/2021
Arrived onsite for refrigerator making vibrating noise or hum. Upon arrival I confirmed the complaint to be coming from under the unit is the middle somewhere in the condenser area. I adjusted the 2 bolts at the front that secure the condenser bracket in place. After adjusting the noise went away and did not return. ob complete.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78745
Kevin
Job Details: 07/26/2021
"Arrived on site and inspected dryer and found it was already repaired on a previous visit, apartment complex did not update their list. Found airflow through dryer is still restricted, took one picture. Show the apartment maintenance that it will need to be cleared before dryer can run again properly, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYY00
Near Austin, TX 78733
David Z
Job Details: 07/26/2021
"Arrived on site to install previously diagnosed fill tube / heater to resolve failed heater. Removed door and removed old heater. Installed new fill tube heater and retested. Unit working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model JDB8500AWY2
Near Meadowlakes, TX 78654
Cliff
Job Details: 07/26/2021
Arrived on site to diagnose a dishwasher that is not completing cycles. Found control and owi not communicating properly and both parts will need to be replaced to complete repairs. Office to set return appointment. ordrng 1 WPW10705575 (Owi) and 1 W10866118 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Austin, TX 78704
Jacob
Job Details: 07/26/2021
Arrived onsite for unit not making ice. When testing the unit. Could not hear the valve activation when calling for the water. Ice maker was working. Ordered valve and the control just incase. Rescheduled with customer ; ordrng 1 WPW10224961 (bin-cntlvr) and 1 WPW10226427 (cntrl-elec) and 1 WPW10349187 (valve)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TP3
Near Pflugerville, TX 78660
Wesley
Job Details: 07/26/2021
Arrived onsite and found mullion will be needed to repair fridge. Ordering mullion to repair.. ; ordrng 1 242036301 (Mullion)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Kayman
Job Details: 07/26/2021
Arrived onsite for range with oven door loose panels. I confirmed the handle on the door almost falling off. When I opened the door to remove it the handle bolt fell down between the glass. I disassembled the door and corrected all panels. I secured the handle and re installed the door. The door is working as designed and no gas leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Florence, TX 76527
Lou
Job Details: 07/26/2021
"Arrived on site to inspect dishwasher not cleaning the upper rack. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and once the motor came on, the unit began to leak water from the diverter housing which means the diverter has lost position and the seal has broken. I removed and replaced the sump/motor assembly and retested. Unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78746
David Z
Job Details: 07/26/2021
"Arrived on site to diagnose refrigerator that is not dispensing ice. Ran unit and the ice door opens, but motor does not turn. Replaced auger motor and retested. Verified unit working as designed and dispensing properly.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Georgetown, TX 78626
Lou
Job Details: 07/26/2021
"Arrived on site to install previously diagnosed and ordered part. Per virus techs diagnosis, I removed and replaced the inlet valve and tested. I found the recirculating pump/water level sensor failed. The water dispensed into the reservoir and the water overflowed the reservoir and the recirculating pump failed to come on. The reservoir drain pump came on and the compressor/condenser fan and heat valve operated as designed. I am ordering the recirculating pump and CNOTE-LSO PER CUSTOMER REQUEST and office to schedule return service. No water leaks observed during service and unit turned off for safety.; ordrng 1 W11542867 (Recirculating pump/sensor) and 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 W10919199 (Grid cutter)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, TX 78641
Kayman
Job Details: 07/26/2021
Arrived onsite for dishwasher with toe kick loose. I found the toe kick installed correctly. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near San Marcos, TX 78666
Andrew
Job Details: 07/26/2021
We serviced a
KITCHENAID DISHWASHER
Model KUDE20IXSS
Near West Lake Hills, TX 78746
David Z
Job Details: 07/26/2021
Arrived on site to diagnose dishwasher that the door was falling down on. Found right side spring had broken. Replaced spring and link kit to resolve. Unit now working as designed. Call complete.
We serviced a
GE REFRIGERATOR
Model PSB48YSXASS
Near Georgetown, TX 78628
Tommy
Job Details: 07/26/2021
Arrived onsite for refrigerator not receiving water and leaking by valve. Upon arrival found was leaking from dispenser fill tube. .; ordrng 1 WR02X11890 (Water line)
We serviced a
GE DISHWASHER
Model GDT665SSN2SS
Near Austin, TX 78733
David Z
Job Details: 07/26/2021
"Arrived on site to follow up on Dishwasher that was not running. Removed standing water from unit and removed drain pump. Found straw wrapped around impeller blades on drain pump, and also debris in drain line. Sucked out line and replaced drain pump. Retested unit and verified all is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Bastrop, TX 78602
Matthew
Job Details: 07/26/2021
Arrived onsite for refrigerator LED light issues. Upon inspection found freezer LED out. Top 5 led?s partially lit. Will need to replace freezer LED. Light is disrupting other led?s in series. Office to reschedule ; ordrng 2 W10695459 (module)s
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS0
Near Austin, TX 78704
Jacob
Job Details: 07/26/2021
"Arrived onsite for unit making noise during wash cycle. Tested the unit, after a few min of testing. The unit started makings a knocking noise. Upon further inspection. Found that the heating element was warped and when the unit was in wash was banging against the heating element. Ordered part. ; ordrng 1 W10703867 (heater)"
We serviced a
JENN-AIR DISHWASHER
Model JDB90000CWP3
Near Dripping Springs, TX 78620
Robert
Job Details: 07/26/2021
Arrived on job for complaints of top rack falling. Found the adjuster damaged. Replaced adjusters and test.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Waco, TX 76712
Jonathan M
Job Details: 07/26/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced actuator and tested the unit. The unit began to agitate and span as designed. I did not hear any abnormal sounds during operation. The customer advised that the unit was making a clicking in clanking sound as it was agitating prior to our prior visit. I did advise that the unit should operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Jonestown, TX 78645
Justin
Job Details: 07/26/2021
Arrived on site for a load and go container leaking. Upon arrival the customer stated he had tightened the nut on the load and go container and it lessened the leak. Upon further inspection I found the solenoid on the load n go container to be off a little which was allowing it to leak. I also found the o ring on the docking tube to be misshaped. I am ordering both parts to return and install. Office to reschedule. ; ordrng 1 W11318830 (Load N Go Tank) and 1 W11106544 (Load N Go Docking Tube)
We serviced a
WHIRLPOOL DRYER
Model WED49STBW
Near Bastrop, TX 78602
Matthew
Job Details: 07/26/2021
Arrived onsite for dryer not functioning. Upon inspection found failed fuse and cutoff. Inspected heating element and was not broken or visibly failed. Did notice second row of coils was slightly bowed. If symptoms persist recommend replacing heating element. Could possibly be expanding and grounding to housing. Unit is currently functioning properly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Cedar Creek, TX 78612
Matthew
Job Details: 07/26/2021
"Arrived onsite for long preheat time and broil igniter not igniting. Upon arrival tested unit and found Temperature discrepancy of 100?. Set to 450 and recorded 352. Bake is igniting but broil igniter seems to be malfunctioning. Broil Igniter is clicking but no ignition is taking place. This is customers fourth replacement unit and customer is not happy. Customer is willing to attempt repair, but hoping it addresses all the issues. Ordering control, sensor, broil igniter, regulator and LP bake / broil conversion. Unit is on LP. Double check orifice conversion for bake and broil, also regulator conversion. ; ordrng 1 W10333842 (igntr-BROIL ) and 1 W10833885 (sensor) and 1 W11126051 (orifice) and 1 W11258611 (cntrl-elec) and 1 W11449506 (REGULATOR )"
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8RXNGMBS01
Near Georgetown, TX 78626
Tommy
Job Details: 07/26/2021
Arrived onsite for previously diagnosed parts. Replaced unit motor and tested unit is now operating as designed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Round Rock, TX 78665
David S
Job Details: 07/26/2021
"Arrived on site for oven intermittently not working. I inspected the unit and work area. I found the unit not connected to WiFi. I entered diagnostics and found error code f6e4 UI to control state. I cleared the error codes and tested the components through diagnostics. I found all components working as designed. I tested the bake and broil elements from the control and I found them in good condition. I am ordering the UI to complete the repair, and returning with the main control just in case. The office will reschedule when we have an eta on the part. ; ordrng 1 W11296171 (UI)"