Service History 243 - Appliance Express

We serviced a

MAYTAG WASHER

Model MGDB835DW4

Near Austin, Texas 78730

James K

Job Details: 01/31/2025

"MGDB835DW4 Arrived on site for drum off track. Upon arrival found drum felt to be intact, however drum is warped ( picture attached). Attempted to bend the drum back into position but unsuccessful. Ordering W10626460 drum. Office to reschedule ; ordrng 1 W10626460 (Drum)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Austin, Texas 78717

Andrew R

Job Details: 01/31/2025

Arrived onsire for unit door not holding open. I found the unit to run cycles as designed but when unit was pulled out i found the spring to be broken off. I replaced the spring and tested unit. Unit now operates as designed and door will now hold tension. No water leaks present. Call complete. Installed W11712995 LH HINGE.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Harker Heights, Texas 76548

Robert

Job Details: 01/31/2025

WDF520PADM7 Arrived on site for a dishwasher falling out of place. On arrival verified issue installed bracket and screws tested product working as its designed no water leaks visible from main water supply.

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Austin, Texas 78749

Tim M

Job Details: 01/30/2025

"Arrived on site to test unit for not starting. Upon arrival customer stated cycles will not start properly. Demonstrated how they start a cycle, found customer is holding both the power and start/pause button to start a cycle. Explained to customer all functions of the unit. How to properly start and stop cycles, which cycles to use and when, how much clothes to load. Ran a diagnostic cycle, all components are properly engaging. Customer now understands the functions of this unit. Unit is running as designed, no leaks detected, no parts installed, job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Hillsboro, Texas 76645

Jonathan M

Job Details: 01/30/2025

"Arrived on site for a washing machine that is not draining. Inspected unit and work area. The customer advised that they were in the middle of a wash cycle, and that there was a message that popped up while the unit still had water in it. They advised that they were able to get the unit drained out to get their clothes out b7ut they tried again without causing k these and had the same issue. I gained access to the control and found proper resistance through the drain pump circuit. I checked the drain pump and found the drain pump impeller a little worn. I went ahead and replaced the drain pump and tested the unit. I found the unit working and operating as designed. I test the unit again just to be sure and found the drain pump wouldn't drain again. I lifted the machine and started wiggling the drain pump wires. I found the drain pump kick on and start to drain indicating a short in the wire harness. I replaced the wire harness and test at the unit. I found the unit working and operating as designed with no leaks present during operation. Call complete. W11568984 and W11700916."

We serviced a

WHIRLPOOL DRYER

Model WET4027HW2

Near Pflugerville, Texas 78660

David Z

Job Details: 01/30/2025

"Arrived on site to diagnose dryer taking multiple cycles to dry. Tested unit and found it's heating and tumbling. Measured temps and also verified that it's cycling properly. Checked terminal block and found no loose wiring. Could not duplicate any kind of failure, and the unit is likely either being run on delicates or overloaded since everything is testing good. Vent has already been blown out as well. No parts used. Maintenance was on site with me and verified cycling temps. Call completed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Austin, Texas 78749

Leonardo

Job Details: 01/30/2025

Arrived on site to test unit for unit not heating correctly. Test unit and unit did heat for 1 minute but making loud noise coming from diode. Replaced diode test unit be heating water for 2:30 and water was hot. Ran another test by heating water for 3:30 and water was boiling job complete. No noise. W11256462

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Temple, Texas 76504

Sterling

Job Details: 01/30/2025

"On arrival verified complaint of unit not draining or finishing cycle visual inspection of the unit shows the installers. Never installed the drain hose and washing machine is capped off on the drain port. Customer head drain hose that came with unit next to the unit. Install the drain hose. Proceeded to then drain the unit and run diac cycle. All components are functional. You know, is now working as design job Complete no parts installed"

We serviced a

WHIRLPOOL VENTHOOD

Model WVU37UC0FS

Near Austin, Texas 78701

Joe Z

Job Details: 01/30/2025

"Arrived on site for making noise. Upon arrival, test unit and is working correctly on all speeds. Cannot duplicate a noise issue.Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Jarrell, Texas 76537

Tyler

Job Details: 01/30/2025

Arrived on-site for water leak. Found broken valve. Installed valve(w11645245) and tested dispenser and i 3 maker and found no leaks. Everything operating as designed. Call complete

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Cedar Park, Texas 78613

Miguel

Job Details: 01/30/2025

"Arrived on site for screen being locked. Customer had power off, verified good voltage. Screen not responding. Replaced user interface/console. Verified operation. Call complete. Assisted with setting up wifi. Call complete. W11297709"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Hewitt, Texas 76643

Sterling

Job Details: 01/30/2025

"On arrival verified complaint of shaking during wash the unit is currently in the garage. Unhooked, unable to do full diage. Visual inspection of the unit shows the tub. Does wobble further inspection shows? The splutch is melted. This indicates a requirement of gear case and splutch on return check suspension suspension rods are good. Yet it will need to be hooked up for full diag. On return unit will need gear case and splutch replaced reschedule for 2/6; schdld next appmnt for 2/6 THU !"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, Texas 78759

Matthew

Job Details: 01/30/2025

Arrived on site unit not cooling to proper temperature. Upon inspection found compressor was kicking on. However noticed evaporator fan was not turning on. Replaced part and verified fan was working. Unit is now functioning properly. Customer will monitor next 24 hrs job completed. Parts used wp2315549

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM10

Near Austin, Texas 78758

Matthew

Job Details: 01/30/2025

Arrived onsite for ice maker not making ice. Upon arrival found ice maker is making ice. Customer believes unit is slow at making ice. Customer also stated he uses a lot of ice. Informed customer ice maker needs a full 72 hrs to make full bucket of ice. No parts used job completed

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78757

Daniel A

Job Details: 01/30/2025

"Arrived on site to inpsect washer not agitating. Upon further inspection, the customer stated that the machine has been working ok after the problem was reported. I placed the machine into diagnostics and checked for error codes. I did not observe any error codes. I ran an automatic test, and the washer is operating as designed and showing no issues. At this time the washer is operating as designed. No parts installed. No water leaks observed during service. No one present to sign"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Pflugerville, Texas 78660

David Z

Job Details: 01/30/2025

Arrived on site to diagnose dryer with broken baffle. On arrival found one single baffle was missing a chunk causing clothes to get stuck. Replaced 1 baffle and verified proper operation. Parts used - WPW10113136

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Austin, Texas 78745

Leonardo

Job Details: 01/30/2025

Arrived on site to test unit for unit not draining. Test unit and found 2 drain hoses connected to unit when it only has to be one. Removed second drain hoses connected and found unit still not draining. Test drain pump and drain pump getting hot. Replaced drain pump test unit and unit draining correctly no leaks present job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near San Marcos, Texas 78666

Tim M

Job Details: 01/30/2025

"Arrived on site to test unit for constantly running. Upon arrival customer stated unit is always running and cycles wont start. Applied power to unit, drain pump immediately engaged indicating a pressure system fault. Inspected pressure hose, found no kinks, punctures or restrictions. Replaced control (W11607637) and tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL COOKTOP

Model WCE77US0HS01

Near Hutto, Texas 78634

David Z

Job Details: 01/30/2025

Arrived on site to diagnose cooktop that is not functioning. Customer showed me lights are dead and nothing turns on. Found breaker tripped. Reset breaker and verified everything worked properly. Breaker is not retripping at all. Advised to let us know exactly what's happening when the breaker trips. No parts needed. Updated m/s to cooktop.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2665XEM7

Near Troy, Texas 76579

Jonathan M

Job Details: 01/30/2025

"Arrived on-site for a refrigerator that has several broken pieces and is freezing up in the freezer section. Inspected unit and work area. The customer advised that part of the ice maker broke, and when it broke, it got into the ice container and started mangling the ice container bin. He also stated that he is getting icr building up in the bottom of the freezer section. I did confirm both of the customers complaints. I replaced the ice maker and ice container. I also found d the ice in the fre3zer being caused by a clog i. The drip pan and drain tube going to the drip tray underneath. I removed all ice obstructions and was able to flow through the drain tube. I found water being able to flow freely.Do the drip tray underneath. I tested the unit and found the unit working and operating as designed. Call complete. W10882923 and W11185686."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF120PAFB0

Near Kyle, Texas 78640

Leonardo

Job Details: 01/30/2025

Arrived on site to test unit for unit not draining. Test unit and found plug at garbage disposal still on. Knocked plug out test unit and unit draining correctly job complete.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Pflugerville, Texas 78660

David Z

Job Details: 01/30/2025

"Arrived on site to follow up on washer throwing errors and not finishing cycles. I was able to remove the gearcase and replaced the following on the bottom end - Gearcase, Slider, Rotor, Clutch. Other parts were reusable. I tested the cold fill situation and verified a failed cold valve in the assembly and replaced the valve. Reassembled everything and tested. Verified unit working as designed and no leaks present. Repair completed. Parts used - W11165546, W11449841, W10754448, W10734521, W10915701."

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Georgetown, Texas 78628

Wesley

Job Details: 01/30/2025

Arrived onsite for dryer no power. No function. Verified power failure found tripped breaker. Reset and tested. All checks good. Advised customer concerning possibility of occasional nuissance tripping due to the national code. Unit is operating as designed at time of service. No parts

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Round Rock, Texas 78681

Andrew R

Job Details: 01/30/2025

Arrived onsite for previously diagnosed parts. I replaced the dampner and plugged unit back in. Unit no longer makes the grinding noise that was previously diagnosed. Unit now operates as designed. No water leaks present. Call complete. Installed WPW10594329 DAMPNER CONTROL.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017FB0

Near Leander, Texas 78641

Miguel

Job Details: 01/30/2025

Arrived on site for microwave light not working. Found no voltage coming out. Replaced control. Customer has new bulb. Light is still not working. Found socket and wires are bad. Need to wire in new connectors. Reset for wed. ; ordrng 1 W10210871 (Socket)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS2

Near Liberty Hill, Texas 78642

Scott

Job Details: 01/30/2025

"Arrived on site for dishwasher not running and flashing error code . Ran diagnostics got wash motor error code . Unit kicked out of diagnostics after running for couple seconds . Replaced sump and motorW11460946 and cleared error code . Ran diagnostics, all checked normal. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Manor, Texas 78653

James K

Job Details: 01/30/2025

"WRS335SDHM07 Arrived on site for unit making loud noise and continuously running. Upon arrival, customer stated the evaporator fan motor continuously runs and will shut off occasionally. Customer had freezer temperature setting to 4 bars and refrigerator setting to 3 bars. Confirmed fan motor shuts off when doors are open. Customer has no complaints on cooling. Proceeded to switch temperature setting to 1 bar. After a minute and a half, fan motor naturally shut off. Switched temperature settings back to customers preferred setting and fan motor kicked back on. The noise the customer is hearing is coming from the evaporator fan motor. Proceeded to replace WP2315549 evaporator motor. Tested unit and now, unit is functioning as designed. Customer is happy with the results. No water leaks detected at this time. No parts needed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WZF34X18DW00

Near Georgetown, Texas 78628

Andrew R

Job Details: 01/30/2025

Arrived onsite for freezer maing noise. Customer stated after a day the noise stopped. I found frost around the top of the cover indicating the door mightve been left opened and not sealed. I ram the unit through diagnostics and everything checked out good. The defrost heater is working and I ran it for a bit to clear some of the frost out. I advised the customer to watch the gaskets so he knows the door is closed. Unit is operating as designed at time of service. No water leaks present. Call complete. No parts installed.

We serviced a

MAYTAG DRYER

Model MED6630HC2

Near Driftwood, Texas 78619

Andrey

Job Details: 01/30/2025

"Arrived on site to test unit for clothes wet at the end of cycle, customer stated it's random and it happened before and the control was replaced, tested unit found value activating randomly, replaced control and tested, unit is now running as designed job complete installed W11491477"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Hewitt, Texas 76643

Sterling

Job Details: 01/30/2025

"On arrival verified complaint of unit shaking. Per previous diag replaced suspensions and tub ring. Ran diag cycle and confirmed components are functioning correctly and no further shaking. Job complete installed w10780045, and wpw10531289"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Pflugerville, Texas 78660

Andrew R

Job Details: 01/30/2025

Arrived onsite for unit not starting cycles. I found the door strike to be broken off causing the latch not to lock and start cycles. Didn't have a door strike sent with me will need to orderW11457841 STRIKE DOR. To continue with repair. No water leaks present. RS for 02/05/25.; ordrng 1 W11457841 (STRIKE DOR)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Austin, Texas 78748

Tim M

Job Details: 01/30/2025

"Arrived on site to test unit for no power. Upon arrival customer stated unit just stopped working one day. Breaker was checked and it is not tripped. Tested voltage at the outlet, found no incoming voltage. Checked for power switches that control the outlet, turned switch on. Outlet is now getting power. Customer was not aware the power switches controlled the unit. Applied power to unit and ran a diagnostic cycle, all components are properly engaging and unit is running as designed, no leaks detected, no parts installed, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Uhland, Texas 78640

Leonardo

Job Details: 01/30/2025

Arrived on site to test unit for unit making loud noise. Test unit and found noise coming from drain motor. Removed drain pump and found drain pump blades broken. Replaced rain pump test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Austin, Texas 78737

Brandon

Job Details: 01/30/2025

"Arrived on site to replace previously diagnosed parts. I replaced tub ring, dampers, and dog ears, ran calibration, unit tested good. Parts used 80040, wpw10215107, w10780048"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Copperas Cove, Texas 76522

Robert

Job Details: 01/30/2025

"MVW6230HW1 Arrived on site from previous visit to install parts. I installed pump,lower wireharness, ui panel,main control and, lid lock product works as it's designed no water leaks visible from main water supply."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Austin, Texas 78717

Daniel A

Job Details: 01/30/2025

"Arrived on site to inpect washer not draining and not finishing cycles. Upon further inspection, I found that the drain pump motor is seized. I replaced the drain pump and ran a test. However, the lid lock would not latch. I replaced the latch and re tested. I ran a calibration cycle and tested it, and the washer is now operating as designed. No water leaks were observed during service. W11396717 W11700916"

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Austin, Texas 78717

Miguel

Job Details: 01/30/2025

Arrived on site for washer making a loud noise during spin. Confirmed noise is from bad bearings. Unable to remove agitator. Tool not working. Will need to be broken off extra time. Extra time needed. Office will call when available. ; ordrng 1 W11395618 (Capacitor) and 1 W11481722 (Actuator)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ4

Near Austin, Texas 78739

Brandon

Job Details: 01/30/2025

"Arrived on site for customer complaint of foam piece coming off of the bottom. I had to re-insert foam back into place, unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Round Rock, Texas 78665

Lou

Job Details: 01/30/2025

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised the unit makes a loud humming noise. I found the unit not level and rocks back and further front right to back left. I placed the unit in diagnostics and tested the compressor and found when the compressor comes on, the condenser coils begin to vibrate loudly. I gained access to the coils and leveled the unit and adjusted the coils to stop the vibration. Retested and the unit it is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Round Rock, Texas 78665

Lou

Job Details: 01/30/2025

"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error codes F4E3-motor failure and F7E1-no heat. Cleared the codes and continued with testing and found the valve dispensed water into the tub and the motor failed to come on. I advanced through testing and found the dispenser, drain pump, and element are all operating as designed. I removed and replaced the sump assembly and retested and unit is operating as designed. No water leaks observed during service, job completed. W11613479"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Killeen, Texas 76542

Robert

Job Details: 01/30/2025

"MVWC565FW2 Arrived on site for a washer making nosies. On arrival verified sounds ran diagnostic and found error code f7E6 further inspection found splutch assm and, actuator have failed. I replaced both parts and calibrated. Tested in customer mode product works as it's designed no water leaks visible from main water supply."

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JS3

Near Hillsboro, Texas 76645

Jonathan M

Job Details: 01/30/2025

Arrived on site for a range that has a burner out. Inspected unit and work area. The customer stated that the right rear element seems to be the problem because she tried switching the left front and the right rear and the receptical worked when the other element was in place. I tested the right rear burner in both right rear and left front positions but found the element would not work. I tested the left front element and found both recepticals working. I went to replace the element and found the one sent with me was the wrong one. Ordering the correct element and rescheduled the customer to 2/6. No parts were installed. ; ordrng 1 W11396790 (Large element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Manor, Texas 78653

Matthew

Job Details: 01/30/2025

Arrived on site to repair previously diagnosed freezerlight switch broken. Replaced switch and tested. Unit is now functioning properly and as designed to job completed. Parts used w11396033

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Liberty Hill, Texas 78642

Scott

Job Details: 01/30/2025

Arrived on site for no drain dishwasher . Found impeller shafr off balanced and sometimes catching. Replaced drain pump motorW11412291 . Ran dianostics. Unit is now draining properly . No water leaks detected at time of service. Job complete

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Pflugerville, Texas 78660

Andrew R

Job Details: 01/30/2025

Arrived onsite for unit running all the time and not heating. I found the timer to be receiving 248vac but timer not to be running. I found the unit to heat perfectly. Units timer has failed. I replaced the timer and tested unit. Unit will now functions and heat properly. Call complete. Installed W11685947 Timer. Spoke with Andrew SAFETY SR 7740805373.

We serviced a

KITCHENAID MICROWAVE

Model KOCE507ESS20

Near Austin, Texas 78759

Daniel A

Job Details: 01/30/2025

"Arrived on site to inspect microwave with loose handle. Upon further inspection, I found that the microwave handle became loose over time. I gained access to inner door and handle screws and found that they were in good condition but became loose. I tightened the screws so the handle was tight. The handle is now operating as designed. No parts installed."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPA01

Near Waco, Texas 76708

Jonathan M

Job Details: 01/30/2025

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the bin thermistor and tested the unit. The unit is working and operating as designed. Call complete. WPW10511923.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Austin, Texas 78734

Brandon

Job Details: 01/30/2025

Arrived on site for customer complaint of unit not drying properly. Found dryer tested good but there is a venting issue. Instructed customer to get vent cleaned.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Kyle, Texas 78640

Andrey

Job Details: 01/30/2025

"Arrived on site to test unit for not cooling properly, tested unit found evaporator motor shorted taking out the control, replaced motor and control, unit is now running as designed, no leaks detected job complete installed W11578030, W11224256"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Canyon Lake, Texas 78133

Andrew

Job Details: 01/30/2025

Arrived on site to test unit for leaking. Found cold valve was broken. Replaced valve assembly(W11641117) and completed diagnostics with no issues. Unit is now working as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78519LV00

Near Harker Heights, Texas 76548

Robert

Job Details: 01/30/2025

WMH78519LV00 Arrived on site from previous tech to install parts. On arrival found part# w11302364 main wireharness was in correct package but wrong part uploaded photos. I reordered part returning parts will be needed office to reschedule for client thank you. ; ordrng 1 W11302364 (Wireharness)

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Pflugerville, Texas 78660

David Z

Job Details: 01/30/2025

"Arrived on site to diagnose dryer not drying clothes in 1 cycle. Tested unit and found it is heating and tumbling properly. Checked airflow and found almost no airflow present at all. Vent hose is not kinked, so issue is in the house vents. Advised customer to have their vents professionally cleaned, since it's heating properly and no airflow is present. No parts needed. Call completed."

We serviced a

KITCHENAID OVEN

Model KOEC530PPS00

Near Lakeway, Texas 78734

Leonardo

Job Details: 01/30/2025

Arrived on site to replace door. Relaxed oven door test unit and unit test good. Job complete. W11731576 W10909682

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Austin, Texas 78745

Luis

Job Details: 01/30/2025

"Arrived on site for no cool. powered unit on compressor attempts to power on diagnosed a defective compressor,replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. W1157425,wpw10143759,w11506635"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ08

Near San Marcos, Texas 78666

Andrey

Job Details: 01/30/2025

"Arrived on site to replace previously diagnosed bottom coupling, replaced and tested, unit is now running as designed job complete installed WP2220458"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78747

Joe Z

Job Details: 01/30/2025

Arrived on site to install previously ordered part. Replaced control W11607637. Test unit by running a normal cycle. Unit is operating as designed. No leaks present. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS4

Near Austin, Texas 78747

Leonardo

Job Details: 01/30/2025

Arrived on site to replace right rear burner. Replaced burner test unit and unit test good job complete. W11171119

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAMS0

Near Andice, Texas 78628

Miguel

Job Details: 01/30/2025

"F4e3. Arrived on site for dishwasher leaving dishes rusty. Racks are rusting. Heater is rusting. Ran diagnostics and found f4e3, water did not fill completely. Motor runs but is buzzing. Replaced motor, valve and heater. Verified operarion. Office will call when rack are available ; ordrng 1 W11752368 (Dishrack)"

We serviced a

JENN-AIR REFRIGERATOR

Model JBRFL36IGX10

Near Austin, Texas 78731

Matthew

Job Details: 01/30/2025

Arrived onsite for hinge squeaking. On arrival inspected and found lower hinge making noises. Tried making adjustments but results still the same. Notified customer about possibility of stripping screw holes on the custom wood panel due to having had them removed several times already. Presented customer with damage waiver but Customer declined signing. Customer would like to reach out to manufacturer. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Round Rock, Texas 78665

David Z

Job Details: 01/30/2025

"Arrived on site to install previously diagnosed parts to resolve unit not making ice. Installed new reservoir and valve and ran. Found water still not entering icemaker. Found fill tube frozen. Steamed out ice maker and cleared line. Verified proper fill after. Unit now working as designed with no water leaks. Parts used - W11482383, W11482382."

We serviced a

WHIRLPOOL DRYER

Model WED6120HC1

Near Lakeway, Texas 78734

Brandon

Job Details: 01/30/2025

"Arrived on site for customer complaint of unit not heating, found failed element, I replaced element, unit tested good. Part used wp3387747"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Bertram, Texas 78605

Scott

Job Details: 01/30/2025

"Arrived on site for washer keeps trying to drain . Ran diagnostics got pressure sensor error code . Checked new pressure hose , all checked normal. Ran diagnostics all. Checked normal. Tried deleting error code but keeps coming back . Replaced control W11626074 Reran dianostics. Ran a quick wash cycle . Error is not returning . No water leaks detected at time of service . . Job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ10

Near Manor, Texas 78653

James K

Job Details: 01/30/2025

"WMH32519HZ10 Arrived on site for vent motor not working. Upon arrival, proceeded to disassemble vent cover to expose junction connector and found blue wire loose connection ( picture attached). Secured connection and retested. Unit is functioning as designed. No parts needed. No one available to sign. Home under construction"

We serviced a

WHIRLPOOL MICROWAVE

Model GH7155XHS1

Near Round Rock, Texas 78664

Andrew R

Job Details: 01/30/2025

Arrived onsite for unit not heating. I gained access to switches and the control. Switches tested good and the relay was receiving correct voltage. I plugged the unit in and unit began heating. I could not figure out what was wrong with unit i could only tell that either a relay was stuck or it was just a heating fluke as unit now heats as designed. Call complete. No parts installed..

We serviced a

AMANA MICROWAVE

Model AMV2307PFS08

Near Temple, Texas 76502

Sterling

Job Details: 01/30/2025

"On arrival verified complaint of unit stopping cycle. Per previous diagnosis replaced the main control verified usage of the unit is still the same. While on hold for TL also replaced inter lock lower, filter board and keypad. Spoke to TL and found when removing brown wire for HVnrelay unit will function. Will require HV system on return. Ordering magnetron W11737891, transformer W11737892, capacitor WPW1057473, diode W11256462. Installed w11551558, w10918931, w10422269, w11544456. Office to reschedule no one available to sign; ordrng 1 W11737892 (Transformer) and 1 WPW10574736 (Capacitor) and 1 W11737891 (Magnetron) and 1 W11256462 (Diode)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMMS3330RZ00

Near Kyle, Texas 78640

Leonardo

Job Details: 01/30/2025

Arrived on site to test unit for vent blower not coming on. Test unit and found loose connection at blower fan. Secured connection test unit and unit test good job complete. No one here to sign

We serviced a

WHIRLPOOL RANGE

Model WFG515S0MS0

Near Austin, Texas 78744

Leonardo

Job Details: 01/30/2025

Arrived on site to replace left front orifice holder and valve. Replaced both parts checked for leaks no leaks present job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Georgetown, Texas 78628

Tyler

Job Details: 01/30/2025

Arrived on-site for refrigerator making noise. Found fan vibration as source of noise. Installed perma gum(212643 truck stock) and fan is much quieter. Call complete

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Austin, Texas 78717

Miguel

Job Details: 01/30/2025

Arrived onnsite for gas smell after previous tech left. Found adjustment screw inside of valve was all the way open. Properly set so customer now has a proper low flame. Middle is high and high is too large. Still need new valve and igniter. Customer says they already spoke with sue. ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near New Braunfels, Texas 78132

Andrew

Job Details: 01/30/2025

Arrived on site and replaced faucet switch(W11614514). Unit completed diagnostic cycle with no issues. No leaks detected. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78754

James K

Job Details: 01/30/2025

"WED5620HW2 Arrived on site to replace faulty panel and top cover. Upon arrival, proceeded to replace W11233548 panel and WPW10208383 top. Tested unit and l unit is functioning as designed."

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2070KRS

Near Lakeway, Texas 78734

Luis

Job Details: 01/30/2025

"Arrived on site for no ice and freezing in fresh food. Checked temp reading in fresh food,temp reading 38 adjusted setting,found shit off arm not inserted to icemaker housing,inserted arm to icemaker lowered arm icemaker ran through a cycle and filled with water."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Canyon Lake, Texas 78133

Andrew

Job Details: 01/30/2025

Arrived on site to test unit for loud noise and not cooling properly. Found system not recognizing thermistors in diagnostics. Disconnected deli ui and system now recognizing thermistors. Recommend deli UI and FC motor assembly. Rescheduled for 02/05. No parts replaced at this time. ; ordrng 1 WPW10769076 (Deli UI)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBE01

Near Jarrell, Texas 76537

Tyler

Job Details: 01/30/2025

Arrived on-site for fan not working. Installed fan motor (w11529245) and waited for u it to harvest on its own. everything works as designed with no leaks. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Kyle, Texas 78640

Tim M

Job Details: 01/30/2025

"Arrived on site to test unit for not drying dishes. Upon arrival customer stated the unit is leaving the dishes wet. She tried every drying cycle and rinse aid and its still not drying. Tested unit, found heater not engaging. Took resistance of the element, found it reading within range. Took voltage and found no voltage going to the heater. Unit will need a new control. M/S was incorrect engineering digit was different. Will need to order the correct control for return visit. Ordering part, no parts installed, rescheduled for 02/05.; ordrng 1 W11672039 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Salado, Texas 76571

Tyler

Job Details: 01/30/2025

Arrived on-site for leaking dishwasher. Found bottom door seal missing. Ordered bottom seal(w10920683) and 6 screws(w11476843) informed customer and set appointment for the 6th.; ordrng 1 W10920683 (Bottom seal) and 6 W11476843 (Screw)s

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Cedar Park, Texas 78613

Miguel

Job Details: 01/30/2025

"Arrived on site for refrigerator not dispensing ice. Found dispenser door activates and opens but nothing from auger. Removed and checked, not getting voltage when activated. Also found left side door not closing properly. Accessed hinge and found wire connector loose. Found hinge not set properly. Fixed connection and hinge. Verified operarion. Call complete. No parts"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Hutto, Texas 78634

Lou

Job Details: 01/30/2025

"Arrived on site to inspect refrigerator ice maker getting stuck. Upon further inspection, I found the ice bin full and the ice tray full as well. Customer advised ice is getting clumped in the bin and not always dispensing. I tested the ice dispenser and found it operating as designed. I found a majority of the ice was bulked up at the front of the bin and explained to the customer that they would need to empty out some of the ice if they are not using it constantly to keep the ice from clumping. I could not duplicate the issue the customer had for their complaint. Made recommendations for use and care. Unit is operating as designed, no water leaks observed during service, job completed."

We serviced a

KITCHENAID OVEN

Model KOES530PPS00

Near New Braunfels, Texas 78130

Tim M

Job Details: 01/30/2025

"Arrived on site to test unit for not working. Upon arrival customer stated the first time they used the unit, console went dark during a preheat cycle. Inspected breaker and found it tripped. Reset breaker, unit powered on. Started a bake cycle, after 3 minutes the breaker tripped once again. Unit will need a new control, bake and broil element. Burn off will need to be ran. Ordering parts, no parts installed, rescheduled for 02/05.; ordrng 1 W11598122 (Broil element) and 1 W11545804 (Bake element)"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Belton, Texas 76513

Sterling

Job Details: 01/30/2025

On arrival verified complaint of making a rattling noise during cycle visual inspection of the unit shows the rollers are slightly worn. No components are loose. Place repair kit and ran a time dry cycle. Unit is no longer making noise. Job complete installed 4392067

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ00

Near Dripping Springs, Texas 78620

Andrey

Job Details: 01/30/2025

"Arrived on site to replace previously diagnosed console, replaced and tested unit is now running as designed job complete installed W11659261"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Mustang Ridge, Texas 78610

Tim M

Job Details: 01/30/2025

"Arrived on site to test unit for dispenser issues. Upon arrival customer presented issue, dispenser lock tab has broken off causing the door to not lock when shut. Replaced dispenser (W11705151) and tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Burnet, Texas 78611

Scott

Job Details: 01/30/2025

Arrived on site for washer walking. Found basket has a lot of bounce . Replaced suspension rods . Ran calibration and dianostics wash . All checked normal. Nomwater leaks detected at time of service. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Manor, Texas 78653

Matthew

Job Details: 01/30/2025

Arrived onsite for fridge light not working. Replaced all led lights in rc and fc cabinet and tested. Unit is now functioning properly and as designed to. All lights working at this time job completed. W11683242 part used

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Austin, Texas 78757

Daniel A

Job Details: 01/30/2025

"Arrived on site to inspect dryer shortening time and clothes still wet unless the customer used timed dryer. Upon further inspection, the customer informed me that since the last visit, they had the dryer vent checked, and the flap was adjusted to improve airflow. I ran an airflow test and found that the airflow is good. The customer is not happy with the operation and design of the washer in that the sensor dryer options will not dry her clothes. On timed dry, it drys her clothes in about 35 min. She has been using timed dry since. I checked the functions of the dryer, and the dryer is operating as designed. I called techline to document SR. No parts were replaced. 7740853555"

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Nolanville, Texas 76559

Robert

Job Details: 01/30/2025

WFES3530RS0 Arrived on site for a range with damage issues. On arrival verified issue small baby scratches left end cap replaced part tested product works as it's designed.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near West, Texas 76691

Jonathan M

Job Details: 01/30/2025

Arrived on site to install previously diagnosed part. Inspect unit and work area. I replaced the strike and tested the unit. I found the unit working and operating as designed. Call complete. W11457841.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPW2

Near Austin, Texas 78759

Daniel A

Job Details: 01/30/2025

"Arrived on site to inspect dishwasher, not running or cleaning. Upon further inspection, I placed the dishwasher into diagnostics and observed errors F4E3 and F7E1. I verified the correct voltage to the motor. However, the motor was not running due to being seized. I replaced the motor and ran the unit through service testing to reset the heater. The unit is now operating as designed. No water leaks were observed during service. W11613479"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Austin, Texas 78741

Joe Z

Job Details: 01/30/2025

"Arrived onsite for making grinding sound. Upon arrival, test unit and getting a thumping and squeaking noise. Ran vent test and is poor for electric dryers. Disassembled unit for inspection. Found left roller completely failed. Used all parts of repair kit 4392065. Test unit and is operating as designed. Advised customer to have vent cleaned. Job complete"

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near New Braunfels, Texas 78132

Andrew

Job Details: 01/30/2025

"Arrived on site to repair sealed system failure. Verified RC evap was leaking. Replaced compressor(W11658617), access valve(W11506635), drier(WPW10143759) and RC evap(W11553229). Charged system to 200psi with nitrogen and used bubble leak detector and inspected for leaks. Found no leaks present at this time. Vacuumed system down and charged to specs with 4.5oz of r134a. Allowed for frost to form on evap. Unit is now working as designed. Advised customer to monitor. Customer was not present for signature. Job complete."

We serviced a

AMANA WASHER

Model NTW4651BQ0

Near Waco, Texas 76710

Jonathan M

Job Details: 01/30/2025

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced this suspension rods and tested the unit. I found the unit working and operating as designed. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS4

Near Nolanville, Texas 76559

Robert

Job Details: 01/30/2025

"WFE525S0JS4 Arrived on site for a range tripping breaker. On arrival verified issue replaced contol board, bake, and broil element. Removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. Rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct product works as it's designed. Recommend to client if it happens again to reach out to his home builder. Calling whirlpool safety SR# 7740806220"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Lorena, Texas 76655

Sterling

Job Details: 01/30/2025

On arrival verified complaint of no water dispensing but there is iceproduction. Ran water disp and heard valve but no water. Ran temp checks and found 0 and 37. But rc is very empty. Checked valve with spare tube and confirmed it is flowing water when activated. Inspection of the reservoir found it frozen. Advised customer on use and care and need for product in RC section for proper usage. Job complete no parts installed.

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near Leander, Texas 78641

Scott

Job Details: 01/30/2025

"Arrived on site for oven not able to set temp any higher then 285 . Found oven temp was set in celsius, not Fahrenheit. Changed temp back to fahrenheit. Unit is now functioning normally. No parts installed . Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Round Rock, Texas 78681

Andrew R

Job Details: 01/30/2025

Arrived onsite for refrigerator light out. I confirmed the top module light was out. I replaced the module and powered unit on. Unit will now light up top and is operating as designed. No water leaks present. Call complete. Installed W11527432 MODULE.

We serviced a

ROPER DRYER

Model REX4635EQ2

Near Austin, Texas 78727

Daniel A

Job Details: 01/30/2025

"Arrived on site to inps3ct dryer not heating. Upon further inspection, I verified correct incoming voltage. I gained access to the rear of the unit and found the heating element had worn out. I replaced the heating element and tested the unit. The dryer is now operating as designed. 279838"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDB07

Near Austin, Texas 78751

Luis

Job Details: 01/30/2025

"Arrived on site for no cool. Weak to no frost pattern,pierced system pressure reading in the positive diagnosed a defective compressor,replaced compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. W11506635,wpw10143759,w11635510"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB05

Near Hewitt, Texas 76643

Sterling

Job Details: 01/30/2025

"An arrival verified complaint of unit constantly running and overcooling per previous diagnostic replaced control box, which included RC. Thermister, in the wire harness.Verify unit functions. Compressor kicked on fans are all functioning. I advise customer to monitor for 24 to 48 hours for proper cooling And then to continue monitoring after for unit cycling correctly, job, complete installed w11594670"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Lorena, Texas 76655

Sterling

Job Details: 01/30/2025

"On arrival verified complaint of unit, not washing the dishes verified voltage in polarity are correct. Ran diag Cycle and confirmed water valve soap dispenser and Drain clump and heater are functioning, but wash pump is not wash. Pump is receiving correct voltage replaced sump assembly Ann re ran diag test unit is now functioning correctly job complete installed w11613479"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Canyon Lake, Texas 78133

Andrew

Job Details: 01/30/2025

Arrived on site to test unit for loud noises. Found shift actuator damaged and stuck on spin. Replaced actuator(W10913953) and splutch assembly(W10721967). Unit is now working as designed. No leaks detected. Job complete.