We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS1
Near Cedar Creek, TX 78612
Joe Z
Job Details: 01/02/2023
Arrived onsite to install previously ordered parts. Replaced right front switch WP314900 and right front element W11047722. Test unit and unit is operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHB00
Near Buda, TX 78610
Kevin
Job Details: 01/02/2023
"Arrived on site and inspected refrigerator and found homeowner is experiencing clumping on the left and right hand side of the ice bin in the door. Tech line is closed today for holiday, freezer temperature is good ice tray is not overfilling. Replaced icemaker and will attempt to speak with tech line tomorrow, job complete"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Mustang Ridge, TX 78610
Kevin
Job Details: 01/02/2023
"Arrived on site and replaced dented door panel, job complete"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Manor, TX 78653
Joe Z
Job Details: 01/02/2023
Arrived onsite for unit not agitating properly and making noise. Upon arrival ran diagnostics and and got F7-E5 shifter failure. Ran load test and during agitation the unit would just shake and make noise. Inspected stator and rotor and found slider is mounted upside down. Reinstalled slider and test unit. Unit now operates as designed. Job complete
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW0
Near Austin, TX 78753
Wesley
Job Details: 01/02/2023
"Arrived onsite and found unit operating with repeat frost build up this time obvious that the cause was from a seal air gap. Found unit gaping likely due to unstable footing in the garage as it is shimmed with wood to hold the weight because the concrete footing is not wide enough to hold the entire freezer. Heat treated gasket. Unit is now sealed at time of service. Advised customer on findings. Call back, no charge."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, TX 78753
Wesley
Job Details: 01/02/2023
Arrived onsite and repaired unit by replacing the cam. All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Austin, TX 78746
Wesley
Job Details: 01/02/2023
Arrived onsite and replaced the freezer door switch per previous diagnosis. Unit is now operating as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, TX 78641
Kimo
Job Details: 01/02/2023
Arrived onsite for a dishwasher with a upper rack that has falling off. Upon inspection I found that the adjusters were broken. I replaced them a tested unit and found unit operating as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS00
Near Austin, TX 78746
Wesley
Job Details: 01/02/2023
Arrived onsite and repaired refrigerator by replacing the filter housing. Restored water and flushed filter looking for leaks. Unit is now operating as designed leak free. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Meadowlakes, TX 78654
Kimo
Job Details: 01/02/2023
Arrived onsite for a dishwasher that is not getting the dishwasher dry enough at the end of the wash cycle. Upon inspection I put the unit into diagnostics mode and found that the unit ran a cycle but at the end there was some suds left in the unit which can cause the dishes not to dry properly. Upon further inspection I found that the Dispenser was leaking rinse agent. I replaced place the Detergent Dispenser and tested unit and found unit operating as designed customer my need to run a few cycles to get the Residual suds out of the dish wash. Jod complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Leander, TX 78645
Kimo
Job Details: 01/02/2023
Arrived onsite for a refrigerator that will not close properly. Upon inspection I found that the door bushing as damaged. I replace it and tested the door and found that the door is now operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Austin, TX 78757
David S
Job Details: 01/02/2023
"Arrived on site for fridge not cooling properly. I inspected the unit and work area. I found the fridge at 45 degrees and the freezer at 10. I gained access to the hv control and tested the thermistors, and defrost circuit. I found them reading properly. I forced the unit into defrost and found it activating. I am replacing the UI control again. I forced the unit into defrost and advised the customer to watch the unit over the next couple of days. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBBR306ESS01
Near Austin, TX 78750
David S
Job Details: 01/02/2023
Arrived on site for fridge lights being out. I inspected the unit and work area. I found one of the lights wasnt swapped over to the new design. I replaced that freezer light and the other lights that are inline with it. The unit lights are now working properly. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Spicewood, TX 78669
Luis
Job Details: 01/02/2023
"Arrived on site for cooling and light issues. Found defective led module replaced fresh food led control all leds working as designed. Weak air flow,checked evaporator compartment no ice build up removed obstruction on return vent checked air flow into fresh food section good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Blanco, TX 78606
Andrew
Job Details: 01/02/2023
"Arrived on site to test unit for not draining. Found knockout was not removed from disposal. Removed knockout, unit working as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Austin, TX 78735
Scott
Job Details: 01/02/2023
"Arrived on site ,replaced gearcase &slider . Ran calibration and diagnostics wash. All checked normal . No water leaks detected at time of service. Job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Waco, TX 76705
Jonathan M
Job Details: 01/02/2023
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced of the drain pump and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV2
Near McGregor, TX 76657
Jonathan M
Job Details: 01/02/2023
Arrived on site for a range that is getting hot around the exhaust. Inspected unit and work area. The customer advised they were cooking for a four hour bake cycle and found that the exhaust was emitting off a lot of really hot air. I did explain to the customer that this is normal because of the exhaust Bing the way that the oven helps itself cool down. Explain that longer cooked times will cause higher temperatures coming out of the exhaust. Tested the unit and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW1
Near Gatesville, TX 76528
Jonathan M
Job Details: 01/02/2023
Arrived on site for a washing machine that is not completing cycles again. Inspected unit and work area. Customer advised that the same thing is happening at the time before and that the new gear Kayson Cham only worked for a few days before failing again. They advised the unit does not agitate. I confirmed the customers complaint and checked Internet. Found the gear case had dropped again and had destroyed the cam causing the issue of not being able to shift properly. Went to call Techline and Found the Techline was closed. Replace the gearcase and cam again and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Hutto, TX 78634
Cliff
Job Details: 01/02/2023
Arrived on site to diagnose a dishwasher that has odor issues. Customer informed me they do not use unit to wash but as a drying rack after hand washing. Advised customer that without cycling fresh water into unit a couple times a week odors are normal and unit needs to be used to prevent issue. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78628
Lou
Job Details: 01/02/2023
"Arrived on site to inspect dishwasher still wet after a wash cycle. Upon further inspection, I opened the door to the unit and found a small amount of condensation/moisture on the door and at the bottom the tub. I placed the unit in diagnostics showing no error codes and tested. While testing, I checked the amp draw of the components and found the element pulling 7-9amps during wash & drying cycles of diagnostics. At the end of testing, the unit operated as designed. I advised the customer that the unit is operating properly and that it will always have some moisture/condensation after a wash cycle due to the design of the unit. No repairs needed at the this time. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW
Near Killeen, TX 76541
Tyler
Job Details: 01/02/2023
Arrived on site for washer needing previously drain hose. Upon arrival reconfirmed issue and installed needed part. Reassembled and tested unit. Found no leaks and unit working as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Killeen, TX 76542
Tyler
Job Details: 01/02/2023
Arrived on site for washer showing F7e1 in diagnostics. Upon arrival confirmed issue and error code. Found no other faults in diagnostics. Found unit had a failing capacitor. Replaced cap and reassembled and tested unit. Found error no longer present and unit functioning as designed with no leaks. Call complete
We serviced a
AMANA REFRIGERATOR
Model ABB2522FEQ
Near Wimberley, TX 78676
Andrew
Job Details: 01/02/2023
"Arrived on site to install previously diagnosed heat probe. Installed part, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Gatesville, TX 76528
Jonathan M
Job Details: 01/02/2023
Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. Did confirm the customers complaint and found the motor would not turn despite having proper voltage going to the icemaker. Replaced the icemaker and tested the unit. The unit began to harvest and operate as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near The Hills, TX 78738
Leonardo
Job Details: 01/02/2023
Arrived one site to replace reflector. Replaced reflector test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 01/02/2023
WDT730PAHZ0 Arrived to inspect no water. F4E3 error code stored in memory and I cleared for testing. I found the unit had all functions except for circulation. I removed and replaced the sump assembly and tested. All functions returned and the unit operated as designed. No leaks observed during service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 01/02/2023
"Arrived to inspect water issue. The customer showed me the water spigot would spray in two directions and cause a mess. I found a slight amount of debris and removed it, causing the issue to disappear. I suspect that the valve replacement may have dislodged the debris during the prior service and I applied out warranty. No leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 01/02/2023
"Arrived to inspect no operation. I found the unit control locked and the extra rinse button would not disengage the control lock until I unplugged it and then reapplied power. After disabling the control lock, the unit operated normally and I was able to enter service test mode. F8E1 was stored and I cleared it. The unit operated as designed within service test mode and I advised the customer to use less detergent, the lowest line on any liquid detergent fill cup/cap will be sufficient for their use. No leaks observed during service, operational test good."
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HBL00
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 01/02/2023
"KUID508HBL00 Arrived to install previously diagnosed and ordered parts. I removed and replaced the external drain pump and hose, noting excessive debris within both. I installed the rear unit cover and tested. The unit operated as designed and the leaking issue was resolved. No leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Austin, TX 78703
Wesley
Job Details: 01/02/2023
"Arrived onsite with JR and found unit operating with failed thermal fuse. Replaced the thermal fuse and found the exterior flap stuck and not opening, corrected unit venting. Unit is now operating as designed. All checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Austin, TX 78725
Matthew
Job Details: 01/02/2023
"Arrived onsite for sealed system repair. Unit is covered. Replaced failed compressor. Replaced compressor and pulled vacuum. Vacuum held. Charged per spec and ran compressor. Compressor is running and unit is cooling. Instructed customer to place a bottle of water in freezer and once frozen, maintain frozen state for 24 hrs before loading fridge . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Austin, TX 78733
Luis
Job Details: 01/02/2023
"Arrived on site for cooling complaint. At time of visit unit cooling correctly,ran diagnostics thermistors passed in both sections,powered on icemaker,ran icemaker test,icemaker passed harvest ran fill test passed. Changed setting in defrost cycle."
We serviced a
FRIGIDAIRE RANGE
Model FGF366CCD
Near Pflugerville, TX 78660
Cliff
Job Details: 01/02/2023
Arrived on site to diagnose a range with a burner not working. Found screws for fr burner are broken off inside orifice holder and part is not available. Advised homeowner on findings and stove will need to be replaced.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Austin, TX 78728
Cliff
Job Details: 01/02/2023
"Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor, drier, and rc evap. Pulled vacuum and charged unit. Found all is functioning properly at this time, and no leaks were found at time of service."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Belton, TX 76513
Jonathan M
Job Details: 01/02/2023
Arrived on site for a washing machine that wont turn on. Inspected unit and work area. The customer advised that the unit went off balance and was stuck doing nothing but making a buzzing noise and would not turn on. Did confirm the customers complaint and held the cancel button until the control clicked. Ran the unit through diagnostics and found no stored air codes. Ran the unit through an auto test in the unit ran as designed. Did find the unit on level so I did adjust the feet on the washer. I explain to the customer that any off-balance loads can sometimes do this where itll be stuck in a drain and all they need to do is cancel out the cycle before selecting a new one. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Round Rock, TX 78665
Cliff
Job Details: 01/02/2023
Arrived on site to diagnose a refrigerator that is not cooling properly in cold weather. Found temps are correct at time of service and advised customer that the unit is not outdoor rated and once ambient temps are below 35 the unit stops running. No repairs can be done to prevent this from happening. Job is complete.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Round Rock, TX 78681
David S
Job Details: 01/02/2023
Arrived on site for dryer not heating up. I inspected the unit and work area. I found no air flow and test the unit not heating up. I found the lint trap completely clogged and the cutoff open. I cleaned the lint trap and replaced the cutof. I reassembled the unit and tested it. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Kyle, TX 78640
Kevin
Job Details: 01/02/2023
"Arrived on site and found no saved error codes, ran all functions in manual diagnostics and everything passed. Sent a video to KB/service management. Homeowner says at the time of their experience there was no hot water to the washer. Started washer on a normal cycle and it is progressing through cycle normally. Washer is operating normally now that hot water from the source has been restored, No further service is needed at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI15PDXZS0
Near Liberty Hill, TX 78642
Maurice R
Job Details: 01/02/2023
Arrived onsite for Ice machine not producing ice. On inspection the pump was making a loud noise and no water was being circulated. Replaced the pump and valve and now water is circulating in the unit. It was starting to make ice when left. No water leaks detected during service.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Liberty Hill, TX 78642
Maurice R
Job Details: 01/02/2023
Arrived onsite for flames to hot. On inspection found that all burners were adjust to high. I adjust all the burners so the customer could use them to simmer food. Customer made a comment that they were burn the food on simmer. They would take the pan off the burner so it would not burn the food.. no gas leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Liberty Hill, TX 78642
Maurice R
Job Details: 01/02/2023
Arrived onsite for dishwasher hoses leaking. On inspection found the connection under the sink was leaking at the crimped connector on the hose. Installed new hose tested unit in diagnostics mode and no water leaks detected during service.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Austin, TX 78745
Scott
Job Details: 01/02/2023
Arrived on site for washer leaking . Found cold water valve broken off valve housing . Replaced valve . Ran diagnostics wash and all checked normal. No water leaks detected at time of service. Job complete
We serviced a
AMANA RANGE
Model AER6603SFS2
Near Temple, TX 76504
Tyler
Job Details: 01/02/2023
Arrived on site for range not allowing control display functions. Upon arrival confirmed issue. Found cause of failure was burnt wiring at terminal block. Made repair to wiring and reassembled and tested range. Found unit working as designed with no codes or failures. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Kingsland, TX 78639
Gerry C
Job Details: 01/02/2023
"KDFM404KPS0 Arrived to inspect blinking control and not completing cycle. I entered service test mode and found 8-4, 10-2 errors saved in memory and I cleared for testing. The unit had all functions and I verified the wax motor working as designed and within the expected resistance. I did find the overflow tray had signs of several overflows and the customer was using pods with well water and pre-rinsing. I advised them with detergent type and amount and ran the unit through two more tests and it operated as designed. No leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Marble Falls, TX 78654
Gerry C
Job Details: 01/02/2023
"WRT318FZDW09 Arrived to inspect cooling issue. The unit was leaning forward over two inches, facilitating poor door sealing and there was considerable gapping within the RC and FC door openings. I sealed all gapping and corrected the installation lean. All other functions of the unit tested normally and the sealing of both doors was greatly increased. No water connections to unit, operational test good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Georgetown, TX 78633
Lou
Job Details: 01/02/2023
"Arrived on site to inspect dishwasher noises. Upon further inspection, the customer advised that the unit will make a loud groaning noise during a wash cycle. I placed the unit in diagnostics showing no error codes and tested. During testing, I heard the groaning noise and opened the unit door to find a large amount of suds in the bottom of the tub. I advised the customer that the suds issue could be causing the motor to work harder causing the noise. I made recommendations for use and care, as well as, detergent use. I recommended the customer change detergents and monitor the unit and if it continues to call it in for service, at which time, the sump/motor assembly will be replaced. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Georgetown, TX 78628
Lou
Job Details: 01/02/2023
"Arrived on site to inspect refrigerator ice maker low ice production. Upon further inspection, the customer advised that it has taken a long time to make the ice thats currently in the bin. I tested temps in the FC=7 degrees. I tested the ice maker and found the fill tube isnt filling completely. I removed and replaced the ice maker and retested and unit is operating as designed. I made recommendations for use and care. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVY06
Near Georgetown, TX 78628
Lou
Job Details: 01/02/2023
"Arrived on site to inspect refrigerator ice maker not working properly. Upon further inspection, I tested temps in the FC section=3 degrees. I found ice cubes in the bin. I disassembled the FC section and inspected the ice maker and found cubes wedged in the ejector blades causing the blades to bend upward. Removed and replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS
Near Georgetown, TX 78628
Maurice R
Job Details: 01/02/2023
Arrived onsite for oven not heating. On inspection checked the gas valve and it was working. I found the ignitor was reading 38M. Installed a new ignitor and tested unit. The oven is operating as designed. No gas leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Georgetown, TX 78628
Maurice R
Job Details: 01/02/2023
Arrived onsite for washer hot water not turning off. On inspection I turn the water on at the valve and hot water started to come out. I unplugged the unit and retried the hot water again. The hot water did not come out after I unplugged the unit but no water came out during diagnostics mode. Changed the valve out and re ran diagnostics mode. Unit operating as designed now. No water leaks detected during service.
We serviced a
WHIRLPOOL RANGE
Model KCGC506JSS00
Near Georgetown, TX 78628
Maurice R
Job Details: 01/02/2023
"Arrived onsite for burner not igniting. On inspection found it is a dual flame burner, took the burner apart and resisted the burner. Re-installed the burner and it is operated as designed. No gas leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Leander, TX 78641
Kimo
Job Details: 01/02/2023
"Arrived on site for a DW that is making a loud noise when in use. Upon inspection I found that the drain hose was touching the sump and motor. I corrected this and tested the unit several times and found that there was no noise and no leaks, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Austin, TX 78744
Matthew
Job Details: 01/02/2023
Arrived onsite to replace faulty tub ring and suspension. Replaced parts and calibrated. Tested unit and unit is functioning properly. Also found that customer needed explanation on cycle selections. Customer understood. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Austin, TX 78744
Matthew
Job Details: 01/02/2023
Arrived onsite for range bake function not operating and tripping breaker when trying to start a bake cycle. Upon arrival inspected unit. Tested and breaker popped while starting preheat. Disassembled and inspected. Found P1 (blue) connector not secured on board. Secured connector. Tested twice and has not had any issues. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Manor, TX 78653
Joe Z
Job Details: 01/02/2023
Arrived onsite for scratched door. Upon arrival inspected unit and found scratch on outer door panel. Spoke with Ron from Whirlpool and sent picture. Replaced panel W11461694. No leaks present at this time. Job complete
We serviced a
MAYTAG OVEN
Model MGT8655XW00
Near Austin, TX 78748
Leonardo
Job Details: 01/02/2023
Arrived on site to test unit for oven not igniting and left front valve getting stuck. Found broken knob not damaged valve. Test oven and oven turning on at this time. Adjusted igniter for oven. Test unit and unit test good job complete.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Austin, TX 78748
Leonardo
Job Details: 01/02/2023
Arrived on site to replace panel. Replaced panel test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Austin, TX 78744
Scott
Job Details: 01/02/2023
"Arrived on site for draw not sitting properly on rails . Found rail on left side bent . Tried to straighten out but draw is still crooked . Ordering drawer parts , both base rails . No gas leaks detected at time of service. Call to set return ; ordrng 1 W10688022 (Draw) and 1 W10330070 (Panel) and 2 W10462910 (Bracket)s and 1 W10390008 (Base rail left) and 1 W10390007 (Base rail right)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/02/2023
"Arrived on site and found door glass and handle are hot to the touch, per service pointer w10917778 insulation can be added, safety team is closed for new years and needs to be called on return visit; ordrng 2 W11025151 (Insulation kit)s"
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JZ0
Near Cedar Park, TX 78613
Kimo
Job Details: 01/02/2023
"Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new reg,and both ignitor. And tested the unit and found no change. I am ordering control,spark board, and spark module.office to reschedule ; ordrng 1 W11162730 (SPK board) and 1 WPW10475149 (MODULE-SPK) and 1 W11159621 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMT50011KS02
Near Jonestown, TX 78645
Kimo
Job Details: 01/02/2023
Arrived onsite for a MW with damage to it door and the trim. Upon arrival I found that the door was broken and the trim dented. I replace the door and ordered the trim D2c. Authorization # W15B320APL1; ordrng 1 W11451314 (Trim D2c)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, TX 78758
David S
Job Details: 01/02/2023
Arrived on site for washing machine not working. I inspected the unit and work. I found the water valve cracked and leaking. I found the control shorted because of the water leak. I am ordering the water valve to complete the repair.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Blanco, TX 78606
Andrew
Job Details: 01/02/2023
"Arrived on site to replace previously diagnosed control. Now able to engage/disengage lid lock. Motor barely engaging in agitate and spinning in reverse when spin selected. Recommend replacing drive motor, gearcase, cam, belt, run cap, drain pump and lower harness due to on going compounding issues. Requesting 2hrs on return visit and autho. Office to reschedule. ; ordrng 1 W11454734 (Gearcase) and 1 W11026785 (Drive motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11395618 (Cap) and 1 W10913953 (Cap) and 1 W11095106 (Lower harness)"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Spicewood, TX 78669
Luis
Job Details: 01/02/2023
1222#Arrived on site. Ran diagnostics evaporator started frosting then stopped could hear refrigerant pass then stop diagnosed oil in the system causing obstruction while exiting cap tube will need a new compressor and evaporator.job will need 3 hrs; ordrng 1 WPW10605286 (Compressor) and 1 WPW10218037 (Evaporator) and 1 W11506635 (Access valve) and 1 w10843121 (Drier)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Johnson City, TX 78636
Andrew
Job Details: 01/02/2023
Arrived on site to test unit for not completing wash cycles. Found error for variable speed wash motor(f7e2). Verified wash motor not engaging. Needing sump assembly. Part showing out of stock. Office to reschedule. ; ordrng 1 W11460946 (Sump assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Wimberley, TX 78676
Andrew
Job Details: 01/02/2023
"Arrived on site to test unit for plastic handle plug broken off in door preventing transfer of door swing. Drilled plastic and swapped hinges to allow to swing open to the left side attached door handle with no issues. Found bottom right bin broke. Ordering parts, office to reschedule. ; ordrng 1 WP67002633 (Crisper pan) and 1 WP67001054 (LH glide) and 1 WP67001053 (RH glide) and 1 WPW10671238 (Center rail)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78749
Scott
Job Details: 01/02/2023
Arrived on site for out of balance load . Ran diagnostics got 7-1 error code . Ordering actuator. No water leaks detected at time of service. Call to set return. ; ordrng 1 W11398781 (Actuator)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Gatesville, TX 76528
Jonathan M
Job Details: 01/02/2023
Arrived on site for a washing machine that is going off balance and is making a noise. Inspected unit and work area. The customer advised unit is going off balance on every load and is not completing out. Did confirm the customers complaint and found the suspension completely shot. Spun the basket by hand and did not see any unevenness or issue with the basket wobbling. Ordering the suspension and will return with the gear case just in case. ordrng 1 W11130359 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Hutto, TX 78634
Cliff
Job Details: 01/02/2023
Arrived on site to diagnose a refrigerator that is making unusual noise. Found compressor running rough and it will need to be replaced to complete repairs. Office to set return appointment for 2 hours. R600 sealed system.; ordrng 1 W11578205 (Compressor) and 1 W11506635 (Coupling) and 1 WPW10143759 (Drier) and 1 R600 (R600) and 1 Nitrogen (Nitrogen) and 1 2hours (2 hours)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78633
Lou
Job Details: 01/02/2023
"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found all fresh foods lights dim and the freezer light completely out. Per service pointer #W11460554, I removed and replaced the FC module and tested. All lights (modules) are operating as designed. I continued with testing of the unit and found the deli control not operating. I removed the control and found it good. Inspected the harness and found one the blue wires and the orange wire broken (photo). No water leaks observed during service.; ordrng 1 W11170612 (Deli harness)"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL00
Near Dripping Springs, TX 78620
Leonardo
Job Details: 01/02/2023
Arrived on site to test unit for lost communication error. Found console not responding. Ordering new console and control office to reschedule ; ordrng 1 W11598173 (Console)
We serviced a
UNKNOWN VENTHOOD
Model UXT5536AAS3
Near Dripping Springs, TX 78620
Leonardo
Job Details: 01/02/2023
Arrived on site to test unit for buttons getting stuck. Test unit and found bad control light not staying on. Ordering new control office to reschedule ; ordrng 1 W10851619 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Belton, TX 76513
Jonathan M
Job Details: 01/02/2023
Arrived on site for a refrigerator that is not dispensing ice. Inspected unit and work area. The customer advised of the issue was not with dispensing ice but making ice in the refrigerator section. Did confirm the customers complaint and ran the unit through diagnostics. Found all tests pass except for the icemaker error codes that showed an E5 for a bad mold thermistor. Found the icemaker sentiment with me was not the correct part. The customer also explained that the freezer icemaker was seemingly having issues as well but has seemingly started making ice recently. Customer will monitor the freezer ice maker and will return with the freezer icemaker just in case. The office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11579560 (Ice maker)
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC0
Near Belton, TX 76513
Jonathan M
Job Details: 01/02/2023
Arrived on site for a dryer that is not heating. Inspected unit and work area. Did confirm the customers complaint and checked voltage. Found proper voltage and polarity. Disassembled the unit and found the heater element open. Went to check for the element and found that it had not been received yet. Will return with the element and the office will need to contact the customer about a reschedule date due to waiting on parts.; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Kyle, TX 78640
Kevin
Job Details: 01/02/2023
"Arrived on site and inspected dishwasher and found control panel is not functioning. Inspected connection at control board and did not find any issues. Will need to bring back new control board, control panel, console, and mounting brackets; ordrng 1 W11460908 (Console) and 1 W11462458 (Control) and 1 W11460962 (Ui) and 1 WP8269145 (Bracket)"
We serviced a
JENN-AIR WINE COOLER
Model JUWFL242HL01
Near Austin, TX 78704
Luis
Job Details: 01/02/2023
Arrived on site for noise complaint. Powered on unit compressor powered on noise complaint from compressor ordering a new compressor. ; ordrng 1 W11360594 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier) and 1 W11360536 (Condenser fan motor)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78745
Scott
Job Details: 01/02/2023
Arrived on site for not starting . Dryer is getting correct voltage at block. Unit will just humm when PTS switch is pushed in . Unit will tumble if drum turned manually. Ordering motor . Call to set return ; ordrng 1 W10396029 (Motor) and 1 W10131364 (Belt)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Austin, TX 78744
Matthew
Job Details: 01/02/2023
"Arrived onsite for washer making noise. Upon arrival put unit in diagnostics and found stored error code for Off balance load and locked rotor. Tested unit and found unit grinding underneath. Inspected unit and found oil saturated motor components. Will need Gearcase, rotor, stator, slider and clutch. Also needs suspension replaced as tub is bouncing around loosely. Ordering agitator and bolt. Office to reschedule ; ordrng 1 W10752189 (Rotor bolt) and 1 W11550891 (Agitator) and 1 W10752187 (Agitator bolt) and 1 W11195971 (Stator) and 1 W11260238 (Rotor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Austin, TX 78746
Wesley
Job Details: 12/30/2022
Arrived onsite and found unit operating with frozen reservoir and temp set to 35f and low temp swing around 32f real temp reading. Advised customer on findings and adjusted temperature to correct issue. Advised customer on repair. All checks good.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Dale, TX 78616
Joe Z
Job Details: 12/30/2022
"Arrived onsite for not tumbling. Upon arrival inspected unit and found belt is shredding. Also found motor pulley is fractured. Need to replace motor and repair kit. Replaced motor 279827, and repair kit 4392065. Test unit and unit now operates as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lockhart, TX 78644
Joe Z
Job Details: 12/30/2022
Arrived onsite for leaking water from bottom. Upon arrival inspected unit and found fracture on valve causing water to spew out. Need to replace valve. Replaced valve W11162036. Test unit and unit no longer leaks. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Lockhart, TX 78644
Joe Z
Job Details: 12/30/2022
Arrived onsite for broken wheel assembly. Upon arrival inspected unit and found left adjustor on top rack has failed. Need to replace adjustors. Replaced adjuster kit W10712395. Upper rack now slides in and out correctly. Ran diagnostics cycle and unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Waco, TX 76705
Jonathan M
Job Details: 12/30/2022
Arrived on site for a washing machine that wont lock the lid. Inspected unit and work area. Did confirm the customers complaint and found the unit attempting to lock the lid but not able to do so. Replaced the lid lock assembly and tested the unit. The unit begin to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Waco, TX 76710
Jonathan M
Job Details: 12/30/2022
"Arrived on site for a dryer that is not starting. Inspected unit and work area. The customer advised that before the dryer stopped working, the unit was having a hard time drying clothes and would take multiple cycles to drag their clothes. Last week when the unit went out she noticed steam entering up into her user interface area and it caused the machine to be unresponsive For 48 hours. She advised that she is still able to dry clothes but she does notice steam build up and she immediately shut it off when she starts to see the steam on the user interface. Checked behind the dryer and found the vent hose had water inside the vent hose indicating a clogged venting system. The customer advised that they have not cleaned out there vent since they moved in five years ago. I did advise the customer that the issue is most likely with their venting and they will need to have their vents cleaned by a vent cleaning company. The unit is working as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Temple, TX 76501
Jonathan M
Job Details: 12/30/2022
Arrived on site for a washing machine that is leaking. Inspected unit and work area. The customer advised that her water valve had completely broken apart prior to the freeze and Ive been leaking water. Did confirm the customers complaint and replaced the water valve. Tested the unit and the unit began to work and operate as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Temple, TX 76501
Jonathan M
Job Details: 12/30/2022
Arrived on site for a washing machine that is not filling up with water. Inspected unit and work area. Did confirm the customers complaint and found the cold water valve not allowing water through. Check the water supply and found proper water pressure coming from the valve at the wall. Replaced the housing and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Georgetown, TX 78626
Gerry C
Job Details: 12/30/2022
Arrived to instal previously diagnosed and ordered part. I removed and replaced the light module and tested. The unit resumed normal operation. No leaks observed during service.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Copperas Cove, TX 76522
Tyler
Job Details: 12/30/2022
Arrived on site for washer needing previously diagnosed inlet valve. Upon arrival installed required part. Reassembled and tested unit. Found no leaks and washer working as designed. Call complete
We serviced a
WHIRLPOOL OVEN
Model WFE505W0HW2
Near Killeen, TX 76549
Tyler
Job Details: 12/30/2022
Arrived on site for range not operating correctly or showing proper display. Upon arrival confirmed issue and found ACU failing. Replaced ACU then reassembled and tested unit. Found oven heating as designed with no ui failures. Call complete
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Belton, TX 76513
David Z
Job Details: 12/30/2022
"Arrived on site to diagnose washer that was making some noise and vibration. Customer advised me they were more curious if this was normal behavior for the washer, or if they had excessive noise. Ran unit in high speed spin and verified the noise was just a small amount of sloshing water, either in the tub or the basket fluid ring. Unit is working as designed and these noises are normal. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Seguin, TX 78155
Andrew
Job Details: 12/30/2022
Arrived on site and replaced previously diagnosed outer door with built in console. Found unit did not respond to commands. Replaced ui harness and control with no change in performance. Spoke with Techline and found ground wire was broken. Fixed broken wire and unit working as designed. Per Techline if issue persists recommend outer door again. Advised customer to monitor. No leaks detected. Job complete. SR#7735389767
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Pflugerville, TX 78660
Cliff
Job Details: 12/30/2022
Arrived on site to diagnose a dishwasher that has a door not opening and closing properly. Found faulty hinge and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Austin, TX 78724
Matthew
Job Details: 12/30/2022
Arrived onsite as helper to JR. Replaced control. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Georgetown, TX 78626
Gerry C
Job Details: 12/30/2022
"Arrived to inspect crack in cooktop. I found a fracture within the surface that did not have an impact point. I contacted the MFG, tech Butch. File #7735394356 and advised of my findings. The MFG tech had me send pictures and I was advised to go ahead and instal the replacement. I removed and replaced the top and tested. Operational test good."
We serviced a
WHIRLPOOL WASHER
Model Wtw6120hw2
Near Liberty Hill, TX 78642
Gerry C
Job Details: 12/30/2022
"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the belt, cam and suspension rods and recalibrated the unit. All functions returned to normal and the unit passed all tests. No leaks observed during service."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Georgetown, TX 78633
Gerry C
Job Details: 12/30/2022
"MVW7232HW0 Arrived to inspect noise. I found the wash plate was loose, but the center shaft had excessive endplay. I removed and replaced the gear case assembly and slider and re-calibrated. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Austin, TX 78702
Kimo
Job Details: 12/30/2022
Arrived on site fr a washer the is filling very slowly and the hot water is not forking. Upon inspection I found that the water at the wall worked fine bth hit and cold taps had adequate pressure. Upon further inspection I found taht the water inlet valves where clogged. I replace the valves and tested unit and found unit operating as designed. Job complete. N leaks at this time.
We serviced a
WHIRLPOOL RANGE
Model WCG55US0HS00
Near Austin, TX 78724
Kimo
Job Details: 12/30/2022
Arrived onsite for a cooktop that smells of gas . Upon arrival I found that the unit had a small leak at the regulator. Due to a loose fitting. I tighten up the fitting and found that the leak stop I tried the unit and found unit operating as designed. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Austin, TX 78758
David S
Job Details: 12/30/2022
Arrived on site for washing machine being stuck in a drain. I held down the start/cancel button until the cycle canceled. I entered diagnostics and found no fault codes. I ran a calibration and a diagnostics cycle. I found the unit working as designed. With no leaks at this time. Job complete.