Service History 242

Near Harker Heights, TX 76548
Wesley
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived onsite and repaired unit according to techline advise. All checks good.
Near Leander, TX 78641
Lou
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to inspect refrigerator temps and ice maker not working. Upon further inspection, I tested temps in the FC=6 degrees. Customer advised that the issue isnt so much the temps but the ice bin is stuck in the housing. I removed the ice bin with a little force and found the ice bin gasket on the left RC door was not positioned correctly. Repositioned the gasket and found the ice maker already harvesting. It completed harvest and filled with water. Customer advised that the compressor stays on for a long period of time. I placed unit in diagnostics and checked test#7 and found it to be in the 96 hour mode. I changed the defrost to 02 selection-8hr mode. Also found the right RC door gasket torn. I am ordering the right RC door gasket and office to schedule return service due to the availability of the part. No water leaks observed during service.; ordrng 1 W10830274 (RC door gasket)"
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived on site for COMPLAINTNOTE:TOP RACK IS UNSTABLE. Found adjuster rollers broken. Removed adjusters and installed adjuster kit. Rack pulls in and out as designed. No further repairs needed. Job completed.
Near Austin, TX 78744
Leonardo
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDF520PADM8 Arrived on site to test unit for broken clip. Replaced clip test unit and unit test good job complete.
Near Bastrop, TX 78602
David S
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDF331PAHS1 "Arrived n site for dishwasher not filling with water. I inspected the unit and work area. I found the water valve not turned on. I turned the valve in and tested the u it I found it working as designed. I spoke to the customer about soap, and rinse aid usage. I explained how the unit operates and the best practices for use on this unit. Job complete. No water leaks detected."
Near Austin, TX 78759
Luis
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL GSC25C4EYW01 "Arrived on site for water leaking. Found defective connector to water tank,replaced water tank connector tested water dispenser no leaks. ; used 1 Wpw10271543 (Connector) from stock"
Near Manor, TX 78653
Matthew
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for standing water in the dishwasher. Upon inspection found the reverse osmosis system was causing water to back up into unit. The unit is functioning properly. Job complete
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW6120HW1 "Arrived on site for Hello recently the drum spinner in the washing machine has been very loud and the last three loads drains the water but does not appear to spin the clothes and they are very wet at the end of the cycle. Thank you for the assistance and coming out. Found capacitor was loose and laying on the floor making a knocking noise. Placed in diagnostics and got F7E1. Ordering a new control, capacitor, and screw that mounts the capacitor. Ran a DLMS calibration and got the F7E1 twice. Replacing the ACU should resolve the tachometer not reading correctly associated with the error code. ; ordrng 1 W11498804 (Control) and 1 W11395618 (Capacitor) and 1 WP489128 (Screw)"
Near Liberty Hill, TX 78642
Lou
Job Details: 03/05/2021
WASHER WHIRLPOOL MVW7232HW0 "Arrived on site to inspect washer not draining. Upon further inspection, I found the unit unplugged and the lid locked. Plugged unit in and it began to fill the tub with water. Attempted to shut the unit down and it wouldnt cancel. I unplugged the unit and found a burnt spot on the control. Removed and replaced the main control and placed into diagnostics. Attempted to drain the water from the unit and when I manually tested the drain pump, the main control made a loud pop and began to smoke. Found the control had a burnt spot in the same place las the old control. Following the tech sheet, I tested the resistance at the drain pump and found it water out range. Tilted unit back and found a large amount of gearcase oil on all side panels, the drain pump, rotor and clutch (photos). I advised the customer of my findings and will order the gearcase, clutch, slider, drain pump and main control. I advised the customer that some the parts are special order from th
Near Round Rock, TX 78665
Tommy
Job Details: 03/05/2021
MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived onsite for unit not power on, upon arrival found unit fuse was open, even upon replacing fuse found control still didnt send voltage through machine. Job Completed."
Near Pflugerville, TX 78660
Andy
Job Details: 03/05/2021
REFRIGERATOR MAYTAG MFX2571XEW2 Arrived on site to install previously diagnosed ice maker and inlet valve. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78747
Jacob
Job Details: 03/05/2021
DRYER WHIRLPOOL WED6120HW0 "Arrived onsite for unit making noise near the end of the cycle. Tested unit. Heard loud noise. Upon further inspection, found that the blower wheel was broken. Took pic in quick pics. Need to return with blower. Office to reschedule. ; O-emld tckt"
Near Austin, TX 78730
Kevin
Job Details: 03/05/2021
ICE MACHINE WHIRLPOOL KUID308HPS00 Arrived on site and replaced control board and transformer recommended by tech line on previous visit. Job complete
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 03/05/2021
WASHER MAYTAG MHW5100DW0
Near Burnet, TX 78611
Cliff
Job Details: 03/05/2021
RANGE WHIRLPOOL KSGG700ESS2 Arrived on site to diagnose a range that will not bake or broil. Replaced bake igniter and regulator and found no change in operation. Contacted Tech line and they advised if house neutral and ground are wired together it will cause this issue. Verified problem at outlet and informed homeowner of findings. No further repairs to range needed at this time and homeowner needs electrician. Tech line rep (Sterling)File#7730173391
Near Cedar Park, TX 78613
Scott
Job Details: 03/05/2021
DISHWASHER KITCHENAID KDFE104HPS1 "4-3Arrived on site for spray arms not moving . Ran diagnostics and got 4-3 error code . Wash motor not working at all. Replaced sump and motor ,reran diagnostics all checked normal . No water leaks detected at time of service. Job complete ."
Near Austin, TX 78717
Scott
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRF555sDFZ11 Arrived on site for for freezer door not opening . Found ice/ frost buildup in rails . Replaced both door slides . Unit is sealing properly . No water leaks detected at time of service. Job complete
Near Seguin, TX 78155
Noah D
Job Details: 03/05/2021
MICROWAVE GE JVM1740DM1WW "Arrived on site to inspect microwave for not heating. Upon inspection found the switch loose and not clicking, replaced switch and tested for functions, no problems found and heat returned. Complete"
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 03/05/2021
WASHER MAYTAG MHW8630HC0 Arrived on site to diagnose a washer with a damaged valve. Found hot water valve damaged. Replaced valve but was not able to hook it up to waterline as water hose had no gaskets.
Near Harker Heights, TX 76548
Wesley
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL GS6NHAXVS03 Arrived onsite and found start really clicking but never kicking over. Advised customer that relay wa sneezed to repair no cool issue. Unit is unplugged. ; ordrng 1 WPW10189190 (Start relay)
Near Salado, TX 76571
Tyler
Job Details: 03/05/2021
WASHER WHIRLPOOL WFW3090JW0 Arrived on site for washer constantly staying on the drain cycle. Arrival I was able to verify that there was an F03 error code as well as an F13 error code indicating a miscommunication between the main ACU and Duoor lockas well as a long draining air for the F03. I found the voltage was being supplied to the drain pump and it was only at 31 homes Ive been on that the main ECU was also not sending food voltage to the door and was causing another I want to bless you with a pressure switch. I ended up replacing the pressure switch and Acu and reassembled and tested the dryer I was able to verify that the washer is no longer draining by itself even with the door open and is functioning to all cycles as designed call complete
Near Marble Falls, TX 78654
Cliff
Job Details: 03/05/2021
DRYER WHIRLPOOL WED9400SW0 Arrived on site to diagnose a dryer that will not start. Found main control shorted. Replaced control and tested unit. All is working properly at this time.
Near Leander, TX 78641
David
Job Details: 03/05/2021
OVEN WHIRLPOOL WOS51EC0AS02 "Arrived on site to diagnose oven with no power to display. Found thermal fuse open and not providing power to control. Replaced thermal fuse and retested unit. All is now working as designed. Verified repair with bake cycle.
Near Harker Heights, TX 76548
Wesley
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL GS6NBEXRL01 "Arrived onsite for water and ice concerns and found icemaker had been turned off. Advised customer about ice bin function and tested fill spout, all checks good with fill spout ice bin and motor. Also the inlet water is not leaking at the dispenser. Additionally the dispenser ui is no longer usable for every function as the panel has dry rot from normal use, ordering dispenser assembly to repair. Autho required and part must be sourced. ; ordrng 1 2305257B (Dispenser ui)"
Near Harker Heights, TX 76548
Wesley
Job Details: 03/05/2021
DRYER WHIRLPOOL WED5790SQ0 "Arrived onsite and tested overall health of dryer. The unit is operating as designed, however airflow did not seem sufficient, customer has never had venting cleaned. Advised customer to have venting cleaned to restore optimal function. All else checks good."
Near Lorena, TX 76655
Jonathan
Job Details: 03/05/2021
OVEN JENN-AIR JJW3430WP01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced control and appliance manager and tested unit. Unit is now working as designed.all complete.
Near Lorena, TX 76655
Jonathan
Job Details: 03/05/2021
MICROWAVE JENN-AIR JMC2430DP01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace control panel and tested unit. Unit is now working as designed. Call complete.
Near Pflugerville, TX 78660
Andy
Job Details: 03/05/2021
WASHER MAYTAG MHW5100DW0 Arrived on site to install previously diagnosed drain pump and dispenser drawer. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Cedar Park, TX 78613
David
Job Details: 03/05/2021
DRYER MAYTAG MEDB855DC4 Arrived on site to follow up on dryer that was not blowing. Removed front panel and found blower wheel spun off. Replaced blower wheel and tightened. Ran unit and verified airflow. All is now working as designed. Call complete.
Near Pflugerville, TX 78660
Andy
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW4955HW1 Arrived on site for washer not completing cycles and not completely filling with water. Checked for error codes and found none. Performed automatic test cycle and all operations are normal. Put in normal cycle and all operations appear normal. Called tech line and spoke with Adrian (SR# 7729906691) made aware of stated issues and what was found. Was instructed that unit is operating as designed and to instruct customer on use and care and practice for best performance. Did as instructed. No water leaks present at time of service.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 03/05/2021
REFRIGERATOR MAYTAG MFI2266AEU Arrived on site to diagnose a refrigerator that is not responding to user input. Found ui in lockout state. Reset ui and all is now working properly. No leaks were found at time of service.
Near Austin, TX 78723
Scott
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW5000DW3 Arrived on site and replaced belt . Squealing has stopped . Unit is now performing normally. No water leaks detected at time of service. Job complete
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/05/2021
REFRIGERATOR FRIGIDAIRE FGHD2368TF7 "Arrived on site to test unit for not producing ice. Found fill tube was obstructed. Removed obstruction, tested unit, unit works good. Ice maker responded to diagnostics as designed. No leaks detected. Job complete."
Near New Braunfels, TX 78132
Andrew
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL KRFC302ESS02 "Arrived on site to test unit water leak into ice bin. Found ice maker fill cup had ice blocking water causing water to spill into ice bin. Removed ice from ice maker, tested unit, unit is working as designed. Ice maker ran cycle perfectly. No leaks detected.
Near Harker Heights, TX 76548
Wesley
Job Details: 03/05/2021
RANGE WHIRLPOOL RF362LXTS3 Arrived onsite and replaced the control. Unit is now operating as designed. Control was throwing latch error randomly.
Near Belton, TX 76513
Tyler
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW7500GC2 "Arrived on site for washer not filling with water. Upon arrival customer stated unit would start and turn on and acted like it would feel for a few minutes and then it will quit and Sean F8E1 error and getting along feel or no feel error. Upon entering diagnostics I was able to confirm the air code I then ran steps one through 17 to verify what parts are functioning what work thats what I found the hot water side valve was no longer opening and shutting even though it was receiving the 120 V needed. Customer also stated that they were having a hot water issue with you home overall the week after the freeze but at the water had been goofing up prior to that so I instructed the customer at this point they can continue using the washer
Near Salado, TX 76571
Tyler
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW6700TU1 Arrived on site for washer not cycling correctly after being started. Upon arrival I found an LF(f30) error indicating long fill time. Customer stated they had a water heater replacement recently and that plumber had been around ho e tinkering with faucets to verify pressure. I had also found the cutoff valves to washer where not fully opened. Customer stated this had happened shortly after plumbers had finished their work. I was able to reset the unit and then verified that water connection was fully on with no leaks and found unit cycling through settings as designed. Call complete
Near Temple, TX 76502
Kayman
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL KRMF706ESS00 Arrived onsite for refrigerator with interior lights out. Upon arrival I found the FC=1 RC=35 I found the bottom of the RC full of water and the drain pan warped. I found the pantry UI cavity was full of water and the control board was fried with multiple wires burnt and corroded. The water will not dispense through the dispenser but ice will. I disconnected the pantry UI and the interior lights restored function. I tugged on the pantry harness and did not find any breaks in the wires. I called techline and they recommended cycling power to the unit to try and restore the water dispense. I did and they were correct water will now dispense. I found that there is a slight delay in when the water turns off while dispensing about 5 secs. I waited about 10 mins and tried again. There is no longer a delay. Techline said this is normal but to return with the dispenser UI (W11330971) just Incase. to replace the pantry UI(WPW10769076) and drawer (W10815669)
Near Temple, TX 76502
Kayman
Job Details: 03/05/2021
MICROWAVE WHIRLPOOL WMH31017HZ4 Arrived onsite for microwave intermittently not heating. Upon inspection I found the unit heating but the customer stated that it will work then if you try to cook again it will not heat. I pulled the unit and found the mag and transformer very hot. I confirmed correct all voltage and I replaced the magnetron capacitor and diode. The components were still getting very hot so I called techline to report. Techline said it is normal for the mag to get hot and the thermostat is more than likely opening up then has to take time to cool down before the mag will heat again. SR#7730171061. The unit is working as designed at this time. Job compete.
Near Hewitt, TX 76643
Jonathan
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL MDB7959SKZ0 Arrived on site for a dishwasher that wouldn’t drain. Inspected unit and work area. Confirmed customers complaint as water was in the dishwasher but the unit would not drain. Tested voltage going to the drain pump and found proper voltage. Found the drain pump clear of any debris. Replaced the drain pump and tested the unit. Unit is not working as designed. Call complete.
Near Killeen, TX 76549
Wesley
Job Details: 03/05/2021
DRYER WHIRLPOOL MEDC465HW0 Arrived onsite and repaired unit by replacing repair kit parts. All checks good.
Near Killeen, TX 76542
Al
Job Details: 03/05/2021
REFRIGERATOR FRIGIDAIRE FRS26KF6EBK Arrived on site and inspected water leaking and a solid block of ice underneath the storage drawer.Confirmed the complaint and found the drain tube was clogged and not allowing the deforested water to make it to the drain pan.Used my steamer to melt and clear the drain tube.Reassembled and explained my work to the customers.Tenants satisfied.Job complete
Near Belton, TX 76513
Kayman
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL GD25DIXHS00 Arrived onsite for refrigerator that is not dispensing ice. Upon inspection I found the dispenser motor was stripped and the shaft was not catching the grooves to turn. The unit is now dispensing ice and no leaks were detected during time of service. job complete.
Near Little River-Academy, TX 76554
Kayman
Job Details: 03/05/2021
DISHWASHER GE GSD2100V55BB Arrived onsite to install previously diagnosed parts. I installed the timer and tested the unit. The unit is washing draining and working as designed at this time and no leaks were detected during time of service. Job complete.
Near Waco, TX 76706
Jonathan
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW4955HW1 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced gearcase and actuator and tested unit. Unit is not working as designed. Call complete.
Near Killeen, TX 76542
Al
Job Details: 03/05/2021
RANGE FRIGIDAIRE FGFL67DBD Arrived on site and inspected gas range bake and broil igniters defective.Confirmed the complaint and attempted to remove and replace both igniters but the bake igniter I received doesnt have the the metal bracket needed to guide the flame down the tube to ignite the unit.Also the screws were seized inside the bake igniter screw holes and had to be pried off to free it from the unit.; O-emld tckt
Near Killeen, TX 76543
Al
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW5300SQ0 Arrived on site and inspected older washer leaking into tub when unit isnt on.Confirmed the complaint and found the valve is defective and causing the malfunction.Valve wWP8578341 is on order and not yet received.Failed to bring due to delay in production.Office to schedule return services due to part availability.Needs more work ; O-emld tckt
Near Killeen, TX 76549
Wesley
Job Details: 03/05/2021
RANGE MAYTAG MERH865RAB Arrived onsite and repaired by replacing element. Unit is now operating as designed. Advised customer on repair.
Near New Braunfels, TX 78130
Noah D
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Arrived on site to inspect fridge for not producing ice, upon inspection found the icemaker worked correctly and valve opened fully. Icemaker had to be jumped to start. Replaced control and tested. Complete"
Near Seguin, TX 78155
Noah D
Job Details: 03/05/2021
OVEN KITCHENAID KODE500ESS04 "Arrived on site to inspect oven for not heating correctly, upon inspection found the oven heating but the end temp is a little low, replaced sensor and tested. No problems found. Complete"
Near Austin, TX 78746
Leonardo
Job Details: 03/05/2021
MICROWAVE KITCHENAID KEMC308KSS0 Arrived on site to replace oven gasket and microwave interior light. Replaced all parts customer had test unit and unit test good.
Near Temple, TX 76502
Kayman
Job Details: 03/05/2021
MICROWAVE WHIRLPOOL WMH32519HV5 Arrived onsite for microwave with visibly failed or broken door. Upon inspection I found a hole in the inner door face (see SD pic) i didnt see any other damage so. I replaced the door and tested the unit. The unit is working as designed at this time. Job complete.
Near Killeen, TX 76549
Wesley
Job Details: 03/05/2021
DRYER GE GTDP180ED2WW Arrived onsite and replaced broken belt. Advised customer to have vent cleared as I did not see any motion or moment indicating a clogged vent. Unit is heating as designed.
Near Austin, TX 78747
Leonardo
Job Details: 03/05/2021
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for gas smell. Test unit and found no gas leak coming from top valves or burners. Checked regulator and valve for oven. Found valve secured new valve test unit no gas smell or leaks job complete.
Near Waco, TX 76708
Jonathan
Job Details: 03/05/2021
WASHER FRIGIDAIRE FAFS4272LW0 "Arrived on site for a washing machine that wouldn’t spin or drain. Inspected unit and work area. Placed unit and service diagnostics and found an error code for a draining to slowly. Remove front cover and found water slowly trickling down to the drain pump. Grab some water and poured it into the tub and waited for it to come out of the bottom. Unit took almost a minute to drain out all the water. Removed the filter Bellow and found wrappers, paper, and trash inside the filter causing water to not run through properly. Removed obstructions and reassembled unit. Tested unit twice with the customer present and the unit is now working as designed. Call complete."
Near New Braunfels, TX 78132
Andrew
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to test unit for lights not working. Found FC light was bad. Replaced module, tested unit, unit works good. No leaks detected. Job complete."
Near Austin, TX 78717
Scott
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site ,replaced sump and motor . Ran diagnostics. All checked normal . No water leaks detected at time of service. Job complete ."
Near Lakeway, TX 78734
Justin
Job Details: 03/05/2021
WASHER GE WCSR4170DAWW "Arrived on site for washing machine having large amounts of water come out of it. I gained access to drain pump, bellows, and valves. I ran a rinse and spin, and a spin and drain. I did not observe and leaks. I found customer put large blanket in unit and it caused unit to overflow. Unit is working as designed. Call complete."
Near Leander, TX 78641
David
Job Details: 03/05/2021
WASHER WHIRLPOOL MHW6630HC2 Arrived on site to diagnose washer that was not running fully and no spinning. Ran unit and verified F6E3 for acu / mcu error. Replaced control and retested. Unit is now working as designed. Call complete. No water leaks found.
Near Austin, TX 78747
Leonardo
Job Details: 03/05/2021
RANGE WHIRLPOOL WFE525S0JS0 Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete.
Near Austin, TX 78745
Luis
Job Details: 03/05/2021
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site for no cool. Found up dye on fresh food evaporator replaced fresh food evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good"
Near Austin, TX 78730
Luis
Job Details: 03/05/2021
FREEZER WHIRLPOOL WZF79R20DW03 "Arrived on site for cooling complaint. Found evaporator incased in ice,ran diagnostics heater powered on diagnosed unit not running through a normal defrost cycle,defrosted evaporator replaced thermistor and control"
Near New Braunfels, TX 78132
Andrew
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site to test unit for left side FF drawer not shutting correctly. Found pan front was hitting shelf glass. Office to reschedule. ; ordrng 1 W11243759 (shelf-glas) and 1 W11257202 (pan-snack) and 1 WPW10396909 (front-pan)
Near Temple, TX 76504
Kayman
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Arrived in its for refrigerator with frost build up in the FC. Upon inspection I found the FC roof had frozen water droplets all around. The customer had been their FC so I was not able to get a accurate temp reading. The RC was at 34. I found the FC door hinge sagging causing the door to get caught on the frame and not shut all the way. You have to push on the door to get it to seal. I inspected the defrost circuit and it checked good. I will need to order a center hinge(W10492014) (W10486828) and door seal(W10507442) just Incase. Office to R/S due to part availability. ; ordrng 1 W10492014 (Hinge) and 1 W10486828 (Evap cover) and 1 W10507442 (Gasket)
Near Leander, TX 78641
Lou
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived on site to inspect microwave open door error. Upon further inspection, customer advised that intermittently, the display will say open/close door error. I tested unit and could not duplicate the error. Due to the issue being intermittent and it potentially causing more issues later on, I am ordering both interlock assemblies and a CNOTE-LSO FOR TRAINING and CNOTE-SCHEDULE WITH JOB 289652. Office to schedule return service. ; ordrng 1 W11433683 (Lower interlock) and 1 W11433682 (Upper interlock) and 1 CNOTE (LSO for training) and 1 CNOTE (SCHEDULE WITH JOB 289652)"
Near Cedar Park, TX 78613
David S
Job Details: 03/04/2021
OVEN WHIRLPOOL WOS51EC0AS04 . The office will reschedule ; saved tckt
Near Kyle, TX 78640
Noah D
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL WDF330PAHS5 "Arrived on site to inspect dishwasher for not drying, upon inspection found the heating element worked correctly as well as the control. Instructed customer to use rinse aid. Complete"
Near Austin, TX 78754
Matthew
Job Details: 03/04/2021
REFRIGERATOR MAYTAG MFI2570FEZ06 Arrived onsite for refrigerator with failed drawer parts. Upon inspection found left refrigerator door bin broken as well as upper crisper frame center rail failure. Ordering bin and rail as well as additional parts just in case. Office to reschedule.; ordrng 1 W10313178 (trim-shelf) and 1 WP12642303WD (brace- cri) and 2 WP13062602 (support)s and 1 WP67005864 (slide) and 1 WP67006704 (glass- cri) and 1 WPW10212139 (bin-cntlvr) and 1 WPW10326469 (rail-centr) and 1 WPW10329866 (frame)
Near Austin, TX 78746
Kevin
Job Details: 03/04/2021
DRYER MAYTAG MGDC465HW0 "Arrived on site and inspected dryer and observed ignitor operating properly and propane is burning. Found dryer temperature will not rise above 115° and there is no airflow measured on airflow meter. Removed vent hose and dryer will now raise to 220° and airflow is registering good with no vent connected. Recommended to homeowner that vent to the exterior of the home be cleaned before dryer is used again, sent videos to DW. job complete"
Near San Marcos, TX 78666
Noah D
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW5105HW0 "Arrived on site to inspect washer for not draining, upon inspection found a large load inside with water. Drained through diagnostic and checked for codes. Overload code caused cycle to stop. Cleared all codes and tested. All functions returned. Complete"
Near Georgetown, TX 78626
Wesley
Job Details: 03/04/2021
RANGE WHIRLPOOL MGR6600FZ2 Arrived onsite for hi flames and sticking knobs and adjusted valves and knobs to customer satisfaction. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78633
Tommy
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW6120HC0 "Arrived onsite for previously diagnosed parts. Upon arrival replaced valve and tested. Found unit now operating as designed cleared error codes, valves operating as designed. No signs of leaks during service. Job Completed."
Near Waco, TX 76707
Chase
Job Details: 03/04/2021
WASHER MAYTAG MVWX655DW1 Arrived on site to check washer for no operation. Enter diagnostics and found error codes for long fill and flood condition. Ran test cycle and found no fill from the cold valve and only a trickle from the hot valve. Verified proper cold and hot waster supply volume. Water valve has failed. Replaced valve and ran test cycle on washer. All functions of washer check good with no water leaksfrom the machine. . Left hot water off at the supply and informed customer that a plumber would need to repair faucet. Job complete
Near Kempner, TX 76539
Al
Job Details: 03/04/2021
MICROWAVE FRIGIDAIRE FGMV175QFA Arrived on site to inspect Frigidaire microwave not powering on. Confirmed complaint and found the fuse 20 amp was blown removed and replaced and unit now operates as designed.
Near Austin, TX 78739
Leonardo
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived on site to test unit for not washing correctly. Test unit and found no water coming in. Test valve and found valve clogged. Replaced valve test unit and unit test good no leaks present at this time. Job complete.
Near Bastrop, TX 78602
Andy
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78132
Andrew
Job Details: 03/04/2021
WASHER WHIRLPOOL WFW5620HW0
Near New Braunfels, TX 78132
Andrew
Job Details: 03/04/2021
OVEN JENN-AIR JDRP548WP02 "Arrived on site to test unit for temp issues. Upon arrival found left side door hinge screws sticking out about 1/4inch preventing door from properly engaging switch. Tightened screws and got average bake temp of 357 per service pointer W10565140. Per service pointer W10780875D all screws are now tightened and door switch is being properly engaged. Customer also stated LF burner was not igniting. Found grease build up and burner head preventing igniter from sparking. Cleaned grease, tested unit, unit works good. Called techline with findings and agreed loose hinge screws were more than likely causing issues. Job complete.——————SR#7730158222"
Near San Marcos, TX 78666
Noah D
Job Details: 03/04/2021
WASHER WHIRLPOOL WFW5620HW "Arrived on site to inspect washer for not operating, upon inspection found the UI responded in diagnostics but not normal use, reset the breaker and all functions returned. Complete"
Near Leander, TX 78641
David S
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site to install previous diagnosed part. I gained access to the fill tube and replaced with new. I tested the unit and the ice maker went through harvest and filled. Job complete.
Near Killeen, TX 76542
Wesley
Job Details: 03/04/2021
OVEN KITCHENAID KEMC308KBL01 Arrived onsite and found unit blower fan extremely noisy but still running. Ordering blower to repair.
Near Killeen, TX 76542
Wesley
Job Details: 03/04/2021
TRASH COMPACTOR KITCHENAID n/a Arrived onsite and inspected trash compactor for locked gear in down position.
Near Del Valle, TX 78617
Jacob
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRT519SZDM06 "Arrived onsite for unit still making noise. Stood around for unit to make noise once again. Called Tech line. Let them know of findings that we cannot duplicate the noise. Tech line said about the ice maker making noise when it’s working, also said that in the owners manual does explain noises and the unit will make abnormal noises from time to time to time but is normal since we cannot the unit to duplicate the noise that the tenant is hearing. Got sr# 7730161385. Could not duplicate the noise. No issues at this time. Job complete"
Near Marble Falls, TX 78654
Cliff
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL KRFC302ESS00 Arrived on site to diagnose a refrigerator that has a stuck filter. Removed filter and installed new one provided by homeowner. All is working properly at this time and no leaks were found at time of service.
Near Marble Falls, TX 78654
Cliff
Job Details: 03/04/2021
RANGE WHIRLPOOL KDRS467VSS05 Arrived on site to diagnose a range that was beeping during cooldown after baking. Tested all parts and components and found no saved errors or failures to unit. Advised homeowner on findings and no further repairs needed.
Near Meadowlakes, TX 78654
Jonathan
Job Details: 03/04/2021
COOKTOP KITCHENAID KGCU467VSS01 Arrived on site for burners sparking when sing the front right burner. Inspected unit and work area. Verified failure. Found failed ground path for spark igniter. Recommend to replace both front left and right burners due to design change. ; ordrng 2 W11106799/QTY2 (FRONT LEFT & RIGHT BURNER HEAD )s
Near Whitney, TX 76692
Jonathan
Job Details: 03/04/2021
REFRIGERATOR GE GFE28HSHCSS "Arrived on site for a refrigerator where the controls aren’t working and water is not dispensing from the refrigerator. Inspected unit and worked area. Found water filter able to be placed back in but the user interface not responding to any commands. The screen was completely dead. Removed user interface and found voltage coming to the user interface but if not displaying.I advised the customer that they would need a new UI for repair.
Near Austin, TX 78749
Jacob
Job Details: 03/04/2021
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite with KB. Replaced UI panel. Tested unit. Unit tested good. No issues at this time. Job complete
Near Austin, TX 78704
Leonardo
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL KMLS311HSS0 Arrived on site to test unit for damaged panel. Test unit and found door panel and side panel and cavity.
Near Liberty Hill, TX 78642
Lou
Job Details: 03/04/2021
DISHWASHER KITCHENAID KDTE204KPS0 "Arrived on site to diagnose dishwasher issues. Upon further inspection found the lower spray arm missing pieces, according to order notes customer was to have the part and I found that the customer did not have the part. I am ordering lower spray arm and office to schedule return service due to availability of part. No water leaks observed during service.; ordrng 1 W11048456 (Spray arm)"
Near Leander, TX 78641
David S
Job Details: 03/04/2021
WASHER ADMIRAL ATW4675YQ1 "Arrived on site for washer not getting water. I inspected the unit and work area. I found the valve clogged with debris from their well draining. I tried to clean the valve screen, I tested the valve again and it barely let water through. I also found the cold water hose rusted and leaking. I replaced the valve. I tested the valve, both sides, using the hot water line. The valve is working. I left the cold water hose unhooked as it will strip the threads off of the new valve. Job complete."
Near Austin, TX 78734
Robert
Job Details: 03/04/2021
DRYER MAYTAG MED8200FC1 Arrived on job for complaints of vibration. Found the blower clogged. After replacement test operation.
Near New Braunfels, TX 78132
Andrew
Job Details: 03/04/2021
DISHWASHER KITCHENAID KDTE104DSS1 "Arrived on site to test unit for not cleaning dishes. Found error code f3e3(owi failure). Found OWI was dirty. Cleaned OWI, tested unit, unit works good. No leaks detected. Office to reschedule.; ordrng 2 WPW10503548 (retainer)s and 1 WPW10526114 (panel)"
Near Waco, TX 76708
Chase
Job Details: 03/04/2021
REFRIGERATOR GE PYE22PSHFSS "Arrived on site checked refrigerator for water leak and not cooling properly. Customer had found water leak coming from supply line. There is no shutoff and the supply line is an accessory. Customef will resolve that issue. Took temperatures and found freezer at 16 degrees, RC 40 degrees. Customer said the freezer had frosted up several days ago around the rails and on the product. No visible frost shown today. Forced defrost through diagnostics and tested sensor (18.1 K ohms). All fans are running, door seal and closure checks good. Unit may be not be defrosting correctly or coming out too soon which is a control issue. Also drain has clogged in the past. Cleaned drain grommet and replaced control to regulate defrost. Job complete"
Near Austin, TX 78737
Brandon
Job Details: 03/04/2021
OVEN WHIRLPOOL WOS51EC0AS01 "Arrived on site to replace fuse, after replacing, unit tested good.
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/04/2021
WASHER AMANA NTW4516FW3 Arrived on site to test unit for not completing wash cycles and acting erratically. Found unit does not have hot water available to it. Customer said he will connect hot water to unit today to be ready for return visit. Unit is not draining. Need water pump to fix issue. Office to reschedule.; ordrng 1 W10919003 (pump-water)
Near Georgetown, TX 78626
Kayman
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL WMH31017HZ4 Arrived onsite for microwave not powering on and no operation. Upon arrival I verified voltage at the outlet. I found the filter fuse blown. I replaced the fuse but the unit still did not turn on. I traced voltage to the cavity Tstat but voltage was not passing through the Tstat. I used the breaker jumper and bypassed the Tstat. I found the unit powered on and heated as designed. The unit will need a cavity Tstat. I will need to return with the part for the repair.; O-emld tckt
Near Austin, TX 78703
Matthew
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KSCS25INSS00 Arrived onsite to replace previously diagnosed parts. Replaced ice maker. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Austin, TX 78757
Scott
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL UMV1160CS9 Arrived on site for no power MW. Fuse good . Voltage into control . No voltage coming out . Found control failed . Replaced control . Unit is now operating and heating to wp specs. Job complete .
Near Austin, TX 78757
Scott
Job Details: 03/04/2021
MICROWAVE WHIRLPOOL UMV1160CS9 Arrived on site for no power MW. Fuse good . Voltage into control . No voltage coming out . Found control failed . Replaced control . Unit is now operating and heating to wp specs. Job complete .