Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Joseph C.

Joseph C.

WASHER GE WCSR4170G1WW "Arrived on site for “not spinning out clothes” complaint. Inspected unit and found door switch wiring, from previous repair, had lost contact. Reattached switch and placed in holding clip. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Kenswick Dr, Austin, TX 78753
Robert J.

Robert J.

REFRIGERATOR FRIGIDAIRE LFSS2612TF "Arrived on job for complaints of not producing ice. Found the valve not supplying water to ice maker or despiser. Replaced valve and tested operation,passed. No leaks detected at time of service recommended replacement of water filter."

Near Wimberley Oaks Dr, Wimberley, TX 78676
Scott  M.

Scott M.

WASHER MAYTAG MVWC565FW1 "Arrived on site for unit not starting . Ran diagnostics unit wouldn’t agitate or spin , just a small hum. Found cap terminals bent and broken but wire HARNES connection is in good shape . Replaced cap and tested unit , washer ran complete cycle , all features function properly . No water leaks detected at time of service . Job complete ."

Near Scribe Dr, Austin, TX 78759
Brandon C.

Brandon C.

DRYER GE DEVH680GJ1MS "Arrived on site for customer complaint of long dry times, found exhaust temperature was good and within range, unit cycles great, found venting issue. Instructed customer to have vent cleaned. Collected service fee on cc."

Near Myrtle Beach Dr, Austin, TX 78738
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT730PAHB0 "Arrived on site. Check for washing issues. Found motor locked up. Replaced sump and motor and cycle, all functions tested OK. No leaks present. Job complete"

Near Maple Tree Rd, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT730PAHB0 "Arrived on site. Check for washing issues. Found motor locked up. Replaced sump and motor and cycle, all functions tested OK. No leaks present. Job complete"

Near Maple Tree Rd, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT730PAHB0 "Arrived on site. Check for washing issues. Found motor locked up. Replaced sump and motor and cycle, all functions tested OK. No leaks present. Job complete"

Near Maple Tree Rd, New Braunfels, TX 78130
Paul R.

Paul R.

WASHER WHIRLPOOL WET4027HW0 Arrived onsite for the washer that won’t get past the filling part of the cycle or stop filling with water. I ran auto diagnostics to test the unit and the unit worked as designed. I checked stored error codes and had an F5E1. I found no issues with the lid switch and suspect the customer pressed start with the lid open. I went over detergent use with the customer. The unit is working as designed. Call complete.

Near Valley View Rd, Austin, TX 78704
James C.

James C.

RANGE GE JK5500SF6SS Arrived on site and installed new door latch assembly. Tested for proper operation and found unit working properly. Job complete

Near Highland Lake Dr, Lago Vista, TX 78645
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8500DC4 "Arrived on site and found detergent siphon is not attached properly, after correcting used diagnostic cycle in order to verify it is operating properly. No water leaks from connections at time of service, job complete"

Near Nopal Dr, Buda, TX 78610
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF520PADW7 Arrived on site and installed sump and motor. All checks good.

Near Antique Heritage Dr, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519HZ0 "Arrived on site to install previous diagnosed parts. Removed microwave to gain access to blower. Removed failed control and installed new. Removed failed blower and installed new. Mounted microwave and tape exhaust vent in. Tested fan, hood light and heating operations. All tested good."

Near FM 1174, Bertram, TX 78605
James C.

James C.

REFRIGERATOR WHIRLPOOL JS42PPFXDA "Arrived on site and checked pressures and found that the sealed system was balanced at 20 psi on the low and high side. Ran sealed system to test compressor and found to be pressurizing properly. After system balanced o found it to be up to 50 psi. Called tech line and spoke to TJ 7724043273. Unit appears to have an internal leak as there is no visible dye on evaporator, exchanger, compressor, condenser or visible copper lines. Unit is being sent over to review and whirlpool will contact customer."

Near FM2769, Leander, TX 78641
Scott  M.

Scott M.

DISHWASHER UNKNOWN KUDT03FTBL3 Arrived on site for poor washing and dispenser . Found wash motor working but very weak pumping of water . Dispenser catch is broken off . Will need to order dispenser and sump and motor. No water leaks detected at time of service . ; ordrng 1 AUTHO and 1 WPW10199696 (dispenser) and 1 WPW10780877 (pump&motor)

Near Ct of St James, Austin, TX 78730
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSDB900ESS0 Arrived on site to test unit for F8E0 fan. Replaced fan whirlpool covered the part. Replaced fan test unit an dunit test good job complete

Near Cordill Ln, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Arrived on site for customer complaint of no ice production, found ice maker fill tub was leaking, ordering fill tube. ; ordrng 1 67006317 (tube-water)"

Near Niederwald Strasse, Kyle, TX 78640
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW3090GW "Ordering latch to repair f13 error. Unit not power accessible at time of service. If maintenance is not available, acquire keys for the maintenance room to service unit. ; ordrng 1 W11035628 (LATCH)"

Near Esperanza Crossing, Austin, TX 78758
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for no drain washer . Found drain motor failing . Getting correct voltage , bad readings on drain motor . Replaced pump .ran diagnostics good . No water leaks detected at time of service . Job complete ."

Near E M. Franklin Ave, Austin, TX 78721
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KUWR304EBS00 Arrived on site for noise issue. Found compressor causing vibration noise with bottom of cabinet. Added sealer and rubber grommets under compressor to prevent vibration on bottom of cabinet added rubber grommet to condenser support. Powered unit on compressor and fans running no vibration noise after repair. Called partner team gave history on unit and repairs done file# 7723973701

Near Lakecliff Hills Ln, Austin, TX 78732
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and ran test 57 and found icemaker cycled properly, Ran test 45 and it did not fill with water. Inspected fill tube and found it is frozen. Cleared tube of ice, after clearing test 45 ran properly. If situation happens again will need to bring back tube heater to correct issue. No water leaks from connections at time of service, job complete"

Near Lacy Oak Dr, , TX 78610
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for unit missing ice door assembly Installed new ice door assembly, ran diagnostics ice dumped from icemaker to bin,ran fill test passed. Checked ice door closure good unit working as designed."

Near W Koenig Ln, Austin, TX 78756
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB835DW0 "Arrived on site for washer making clicking sound when in spin mode. Inspected insulation. Performed diagnostics mode and checked for fault codes, found error F7-E5 shifter failure. Ran automatic test cycle and tested inlet valve operating. Tested agitation and spin cycle. Ram wash plate and inspected basket and groves . Gained access to gear case and found oil at bottom and around gear case. Tested unit with a small size comforter on bedding cycle. Will return with gearcase and wash plate. Schedule return for Monday the 4th. Advised customer to keep load size minimum until repair is made. ; ordrng 1 W10811956 (GEARCASE ) and 1 W10902814 (WASH PLATE )"

Near David Curry Dr, Round Rock, TX 78664
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID WDT920SADM2 Arrived on site to test unit for unit leaking. Ran unit and could not duplicate problem. Customer said she has run it and not leak. It has only leak once could not duplicate problem. Job complete.

Near Tanager Way, Austin, TX 78748
Scott  M.

Scott M.

OVEN WHIRLPOOL WFG540H0ES0 Arrived on site for oven not igniting . Found igniter bar had pulled away from tube . Replaced igniter and had to reshape flame spreader . Tested oven all checked normal . No gas leaks detected at time of service . Job complete .

Near Kleberg Trail, Austin, TX 78747
Al R.

Al R.

DRYER WHIRLPOOL DDC4400T3WH Arrived to inspect dryer not drying. Confirmed the complaint and disassembled the unit and replaced the heater assembly with the customers part. Reassembled the unit and unit tested as designed.

Near E Central Texas Expy, Killeen, TX 76541
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Arrived on job for complaints of water not deepening. Determined housing was bad. Replaced housing, water flow up to the filter. Customer to replace filter. No leaks detected at time of service."

Near Elmwood Cir, Wimberley, TX 78676
Al R.

Al R.

DRYER MAYTAG MEDB765FC0 "Arrived to inspect unit not operating. Removed panel and checked the continuity on all internal parts, checked voltage at the unit and checked door switch. Checked UI and found unit wasn’t responding to customers touch. INSTRUCTED customer on proper operation of machine and unit worked as designed. Customer now understands how to use unit.JOB COMPLETE."

Near Sundance Dr, Harker Heights, TX 76548
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KRFF507ESS00 "arrived on site to inspect no cool in refrigerator. Upon further inspection, I tested the temps-RC section 40 degrees and FC section 19 degrees. I checked the fc evaporator and found a large amount of ice across the top of the evaporator. When I was removing the Evap fan grille, it fell off when I touched it and I found that both of the clips on the grill were broken off as was the clip on the fan shroud. I advised the customer of my findings and the customer advised that his home warranty had sent a tech from another company out prior to my visit and that tech advised it needed a sealed system. After working the situation out with the office, I advised the customer to contact AHS and schedule repair for the broken parts and the sealed system would be covered under warranty. I am ordering the compressor, access valve, drier, both evaporators, and CNOTE 2 HOUR JOB. Also, return with all prescreened parts. Recommend returning tech to seal drain tube i

Near Appennini Way, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSO48QTB00 Arrived on site for dispenser door issue. Found dispenser motor not fully closing ice door and damaged ice door. Installed new motor and ice door tested ice dispenser motor and door closing and sealing good

Near Mountain Cedar Cove, Austin, TX 78731
Al R.

Al R.

DRYER WHIRLPOOL WED7000DW1 Arrived to install broken door handle. Installed the Handle to door of unit. JOB COMPLETE.

Near Alta Vista Loop, Temple, TX 76502
Steve C.

Steve C.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for the unit will not turn on. Tested the unit and found the unit will not turn on and neither the light inside the unit. Checked voltage and found L1 to neutral is getting 250 V. And from L2 to neutral getting zero voltage. Advise the customer to contact any electrician and to clean air once every six months.

Near Walden St, Hewitt, TX 76643
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher door. Upon inspection, I found that the unit was not leveled and the door was hitting on the left side. I leveled the unit and placed it in diagnostics. The unit operated as designed with no error codes. No water leaks observed during service, job completed."

Near Opera Path, , TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for cooling issue and loud noise. Unit cooling at time of visit. Ran diagnostics thermistor for temp passed,ran freezer and fresh food fan motor test both passed no odd noise,ran heater test passed,ran defrost thermistor passed unit working as designed at Tim elf visit."

Near Bright Sky Overlook, Austin, TX 78732
Robert J.

Robert J.

DRYER WHIRLPOOL MED6000XW0 "Arrived on job for complaints of noise. Found blower wheel damaged. Replaced blower wheel,tested functionality,Passed. Labor covered on previous visit"

Near Upland Ct, Canyon Lake, TX 78133
Jonathan  S.

Jonathan S.

MICROWAVE GE PEM31SF3SS Arrived on site for microwave not popping popcorn. Performed diagnostics and tested microwave by heating water. Found unit heating. Tested with a bag of popcorn and had error on display and popcorn was not complete. Tested 8 ounce of water at 55° for 1 minute and had at 112°. Removed microwave and called GE tech support spoke with Tony. He stated that unit does not have a humidity sensors and refer customer to page 13 in user care guide. Confirm# 190129-001952. He stated that if customer had anymore question to contact customer service at 1-800-626-2000. According to tech support unit test good. Customer stated he is not happy with microwave cooking response and responded GE tech support.

Near Burnet, TX 78611
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JS42SEDBDA Arrived onsite for the refrigerator with no ice condition. Found that the harness has come up snapped from the ice maker head. Connected harness and the ice maker went through a harvest. Call complete.

Near Pool Canyon Rd, Austin, TX 78734
Diego G.

Diego G.

DRYER MAYTAG MEDB800VQ0 "Arrived on site. Replaced cut off, there Mr. man main control board. I ran dryer and found unit giving AF era code. Instructed customer that dryer is working as designed and there is something restricted in the exhaust. Customer is going to clean out exhaust to have better airflow. Job complete"

Near Los Nogales Ct, Seguin, TX 78155
Diego G.

Diego G.

DRYER MAYTAG MEDB800VQ0 "Arrived on site. Replaced cut off, there Mr. man main control board. I ran dryer and found unit giving AF era code. Instructed customer that dryer is working as designed and there is something restricted in the exhaust. Customer is going to clean out exhaust to have better airflow. Job complete"

Near Los Nogales Ct, Seguin, TX 78155
Diego G.

Diego G.

DRYER MAYTAG MEDB800VQ0 "Arrived on site. Replaced cut off, there Mr. man main control board. I ran dryer and found unit giving AF era code. Instructed customer that dryer is working as designed and there is something restricted in the exhaust. Customer is going to clean out exhaust to have better airflow. Job complete"

Near Los Nogales Ct, Seguin, TX 78155
Clif L.

Clif L.

MICROWAVE KITCHENAID KBHS179SSS06 Arrived on site to diagnose a microwave that is not operating and giving error codes. Tested unit and found microwave not registering appliance manager control. The hard reset controls with full power cycled and tested unit. Found all is functioning properly at this time and I’ll control boards are registering. No further repairs are needed.

Near Turkey Run, Meadowlakes, TX 78654
Brandon C.

Brandon C.

REFRIGERATOR FRIGIDAIRE FFFHT1814TB0 "Arrived on site for customer complaint of freezer door not sealing and dragging on the top of fresh food section door, found top hinge of freezer door was loose, I adjust door and tightened hinge screws, unit tested good."

Near Valiant Cir, Austin, TX 78749
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher leaking water. Upon inspection, I placed the unit in diagnostics with no error codes showing. The unit operated as designed with no leaks. I found underneath the unit signs of water leakage so I removed the outer door panel and found a large amount of debris in the reservoir and signs that the water was running over the reservoir. I also found that the door gasket had a small tear in it and it was allowing water to run down the side of the door onto the hinge and leaking onto the floor as I found evidence of water stains on the side of the door. I removed and replaced the gasket and advised the customer of my findings. I advised the customer that the unit needs to be cleaned and recommended using Dishwasher Magic. No water leaks observed during service other than the evidence of leakage. Job completed. Unit labor and parts are covered under extended warranty per SC."

Near McKnight Loop, Austin, TX 78717
Scott  M.

Scott M.

OVEN WHIRLPOOL KEBS109BSS00 "Arrived on site for dead oven . Found thermal fuse had blown . Replaced fuse , preheated oven . All checks good . Job complete ."

Near Mountain Park Cove, Austin, TX 78731
Brandon C.

Brandon C.

OVEN WHIRLPOOL RBD305PDS15 "Arrived on site to replace control, after I replaced, unit tested good"

Near Joe Harper Ct, Dripping Springs, TX 78620
Diego G.

Diego G.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site. Checked for burner issues. Found right front burner intermittently not kicking on all the time. Replaced burner head and still same issue. Called tech-support and they are recommending to replace cap on Right front burner with cast iron cap to help ignite. Rescheduled for 2/1/19. File#7724043829 cast iron ; ordrng 1 W10300347 (cap-burner)

Near Canyon Lake, TX 78130
Diego G.

Diego G.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site. Checked for burner issues. Found right front burner intermittently not kicking on all the time. Replaced burner head and still same issue. Called tech-support and they are recommending to replace cap on Right front burner with cast iron cap to help ignite. Rescheduled for 2/1/19. File#7724043829 cast iron ; ordrng 1 W10300347 (cap-burner)

Near Canyon Lake, TX 78130
Diego G.

Diego G.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site. Checked for burner issues. Found right front burner intermittently not kicking on all the time. Replaced burner head and still same issue. Called tech-support and they are recommending to replace cap on Right front burner with cast iron cap to help ignite. Rescheduled for 2/1/19. File#7724043829 cast iron ; ordrng 1 W10300347 (cap-burner)

Near Canyon Lake, TX 78130
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW5100VQ0 "Arrived on site for washer making grinding sound and not operating. Per diagnostics and tested unit. Gained access to gear-case and basket drive. Inspected motor coupling and basket drive. Removed motor and tested gear-case. Found failed gear-case. Removed failed gear-case and installed new. Tested all wash cycle. All tested good, no water leaks present. Paid in full on credit card."

Near Riverview Dr, Georgetown, TX 78628
Paul R.

Paul R.

OVEN WHIRLPOOL GBD307PDS7 Arrived onsite for the lower oven making a fan noise. I found the lower oven cooling fan running but very noisy and the upper oven cooling fan froze up. Both cooling fans need to be replaced. I replaced both blowers and tested the oven. The oven is working as designed. Call complete.

Near Lakeway Dr, Lakeway, TX 78734
Steve C.

Steve C.

OVEN WHIRLPOOL WFE550S0HZ1 Arrived on site for the unit is making a burning smell in the oven. Tested unit and found packing tape on the door glass that is melted. Remove the tape and tested the unit. The unit is working properly and job complete.

Near Admirals Cir, Morgan's Point Resort, TX 76513
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for metal shavings in dispenser and ice on back wall. Found excessive ice on back wall at icemaker housing. Per service pointer unit will need adapter kit and control kit,found metal grinding on bucket and shaft will also need ice container and shaft. Need AUTHO for control kit,adapter kit,shaft and ice container; ordrng 1 W10612142 (ADAPTER) and 1 W10789393 (CNTRL KIT) and 1 WPW10347114 (SHAFT)"

Near Swanson Ln, Austin, TX 78748
Joseph C.

Joseph C.

OVEN AMANA AGR4230BAB3 "Arrived on site for “broken door gasket” complaint. Inspected unit and found broken door gasket hanging down from upper oven. Removed and replaced oven door gasket. Unit tests good. No leaks detected, at time of service."

Near Arbor Hill Cove, Manor, TX 78653
Diego G.

Diego G.

COOKTOP WHIRLPOOL WCG51US0DS00 "Arrived on site. Checked for Burner issues. Found left front burner not starting. Found igniter not making contact. Repositioned igniter and burner head and tested, all functions tested OK. No leaks present. Job complete"

Near Ridge Meadow Drive, New Braunfels, TX 78130
Diego G.

Diego G.

COOKTOP WHIRLPOOL WCG51US0DS00 "Arrived on site. Checked for Burner issues. Found left front burner not starting. Found igniter not making contact. Repositioned igniter and burner head and tested, all functions tested OK. No leaks present. Job complete"

Near Ridge Meadow Drive, New Braunfels, TX 78130
Diego G.

Diego G.

COOKTOP WHIRLPOOL WCG51US0DS00 "Arrived on site. Checked for Burner issues. Found left front burner not starting. Found igniter not making contact. Repositioned igniter and burner head and tested, all functions tested OK. No leaks present. Job complete"

Near Ridge Meadow Drive, New Braunfels, TX 78130
Tyler B.

Tyler B.

FREEZER MAYTAG MQF2056TEW02 "Arrived on sote for unit with no cooling. Found bottom with frozen puddle. Removed EVAP found EVAP fan not running, and found drain blocked causing water to puddle on base. Removed all ice. Turned back on unit confirmed fan not running, replaced EVAP fan and tested good. O leaks on site"

Near Trumpet Vine Trail, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher stops. Upon further inspection, I found that the left side stop lock was worn and I removed and replaced both stops. I showed the customer how to properly install the stop should it fall off again. Tested the unit in diagnostics and it operated as designed with no error codes. Recommended some use and care tips along with detergent and rinse aid use tips. No water leaks observed during service, job completed."

Near Humble Live Dr, Leander, TX 78641
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site. Checked for no heat issues. Found No heat from dryer. Found loose connection at heater. Re-positioned heater connector and tested, all functions tested OK. Also instructed customer on making sure the dryer is not pushed back all the way to keep from kinking hose. No leaks present. Job complete"

Near Brandywine Dr, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site. Checked for no heat issues. Found No heat from dryer. Found loose connection at heater. Re-positioned heater connector and tested, all functions tested OK. Also instructed customer on making sure the dryer is not pushed back all the way to keep from kinking hose. No leaks present. Job complete"

Near Brandywine Dr, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site. Checked for no heat issues. Found No heat from dryer. Found loose connection at heater. Re-positioned heater connector and tested, all functions tested OK. Also instructed customer on making sure the dryer is not pushed back all the way to keep from kinking hose. No leaks present. Job complete"

Near Brandywine Dr, New Braunfels, TX 78130
Brandon C.

Brandon C.

DISHWASHER JENN-AIR JDTSS243GX0 "Arrived on site for customer complaint of upper spray arm hitting dishes, instructed customer on how to adjust the upper rack, unit tested good."

Near Barton Bend, Dripping Springs, TX 78620
Tyler B.

Tyler B.

WASHER MAYTAG MVWC360AW0 "Arrived on site for unit not spring and flashing lid lock, unit will need actuator to complete. Customer request early as possible ; ordrng 1 WPW10006355 (actuator)"

Near Burning Tree Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT720PADM3 "Arrived on site for dishwasher or powering on. Tested voltage to unit and found no voltage. Reset breaker and tested out. Found 120 volts at out. Plugged in dishwasher and powered on. Performed diagnostics mode, no error codes. Monitor diagnostics cycle and checked amp draw to heater. Unit passed test cycle . All tested good, no water leaks present. Paid in full on credit card."

Near Umbrella Sky, Liberty Hill, TX 78642
Steve C.

Steve C.

WASHER WHIRLPOOL WFW95HEDW0 Arrived on site and advise them that the unit is out of warranty and they decided not to go with the repair for diagnostics

Near Mc Phaul St, Austin, TX 78758
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for loud noise. Removed deli drawer found excessive amount of ice in fresh food evaporator compartment. Diagnosed unit will need harness assembly. Customer needs to defrost unit 24hrs before return visit, rescheduled for Friday 2/1; schdld next appmnt for 2/1 FRI !"

Near James Ryan Way, Austin, TX 78730
Lou S.

Lou S.

DISHWASHER AMANA ADB1400AGS1 "arrived on site to inspect dishwasher leaking water. Upon further inspection, I found evidence of water leakage on the floor as I walked across it. Water seeped up through the cracks in the flooring. I placed the unit in diagnostics and tested. The unit showed error code F6E4-float switch open. I cleared the code and continued with testing. The unit operated as designed with no error codes at the end of testing. I checked underneath the unit and found no leaks, but there was evidence of water leakage on the right side of the floor under the unit. The left side was dry other than water seeping through the cracks. I tested the float switch ad it was good. I tested the unit three more times and never had any water leaks. Customer said the tub was completely full of water and when he opened the door, water rushed out the right side of the door. I checked the drain hose check valve as it was operating as designed. The drain hose under the sink was looped high

Near American Trail, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KUWR304EBS00 Arrived on site for dispenser door issue. Found dispenser door motor not fully closing door and damage to ice door. Installed new dispenser door motor and ice door. Checked door seal to chute good.

Near Lakecliff Hills Ln, Austin, TX 78732
Steve C.

Steve C.

DRYER GE DPSR610EG7WT Arrived on site for the unit will not start. Tested the unit and found the belt broke again. Test at the pulley and added some grease to the pulley. Pulley checks good and replace the belt. Tested the unit and the unit is working properly.

Near Crown Anchor Bend, Georgetown, TX 78633
Arthur B.

Arthur B.

OVEN GE JBS10DF2WW "Arrived onsite for customer complaint of freestanding range oven door not closing properly. After inspection, found LH door hinge support broke not allowing hinge to set. Ordering new hinge. R/S for a Friday 2/8 is customer next available. No other issues found.; ordrng 1 WB10X21978 (hinge door)"

Near N Race St, Lampasas, TX 76550
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8040DW4 "Arrived onsite for customer complaint of top,load washer not draining properly on “CASUAL” cycle setting. Tested unit on “CASUAL” mode and found control would cycle on and off. Ran diagnostics and found no error codes. Removed and replaced control. Reassembled and ran test 052. Unit completed successfully. Ran cycle on”CASUAL”. Unit started as intended. No other issues found. All water connections were dry at time of service."

Near Stiles Dr, Belton, TX 76513
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF750SAYM2 Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but not spraying water. Test wash motor and found bad motor. Replaced sump and motor test unit and unit test good no leaks present at this time job complete

Near Rimrock Dr, Austin, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for damaged front panel. Found panel to be damaged on left and right lower side. Replaced panel test unit no damage found on new panel. Susan called Ferguson to get POP and she said it was in cosmetic warranty.

Near Barton Hills Dr, Austin, TX 78704
Robert J.

Robert J.

DRYER MAYTAG MED3500FW1 "Arrived on job to install sound pads to reduce noise on dryer. Installed, noise reduced."

Near FM713, Dale, TX 78616
James C.

James C.

WASHER MAYTAG MVWB955FW1 "Arrived on site and inspected unit for leaks. Customer had a load of towels in washer and I left them in and filled unit with water testing each dispenser for leaks. I found the detergent dispenser has an uneven stream coming out that over sprays the fill port on the tub ring. I found a stress crack on the tub ring due to suspension has failed. I also found water dripping from tub about halve way up due to a crack. Unit will need new tub, tub ring, suspension, detergent dispenser and new gearcase to repair. New gearcase is needed duct to the seal being a one time use seal. Repair will require 2 hours; ordrng 1 W10704196 (tub-outer) and 1 W10749363 (dispenser) and 1 W11130360 (SUSPENSION ) and 1 W11243762 (TUB RING) and 1 W11287287 (GEARCASE )"

Near Thunderbird St, Lago Vista, TX 78645
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for unit making ice or dispensing water, found feed line kinked , corrected line and tested good, no leaks on site"

Near MacKenzie Ln, Cedar Park, TX 78613
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW8500BW0 "WTW8500BW0 Arrived to inspect leak. I found the issue with the unit was the bleach dispenser slowly filling. During testing I found the bearing assembly very loud and in need of replacement. Office to order bearing assembly, tool kit and valve to be installed upon return. No leaks observed during service. Please allow two hours service due to valve assembly and bearing assembly requirements. Office to contact the customer to arrange return service. ; ordrng 1 CNOTES (2 HOURS SERVICE, MULTIPLE PARTS) and 1 W10435302 (bearing) and 1 W10447783 (tool)"

Near Oxford Dr, Pflugerville, TX 78660
Lou S.

Lou S.

DRYER WHIRLPOOL WGD5000DW3 "arrived on site to inspect dryer drying times taking too long. Upon further inspection, I turned the unit on and found the Ignitor glowing and igniting the burner. I removed the front panel and tested ohms to the solenoids and Ignitor and they were good. I tested ohms to the fuse and cutoffs and all were good. I advised the customer of my findings and advised that they would need to have the vent checked/cleaned. I cleaned the lint from the unit. Customer paid in full. No lint observed at the end of service, job completed."

Near Stout Oak Trail, Austin, TX 78750
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW8500BW0 "Arrived on site and disassembled all and removed shaft and found large crack in tub. Unit is in need of a new tub. Ordering tub. All else checks good. Returning with valve. Customer. 1 man, 1 hour; ordrng 1 W10381078 (TUB AND SHAFT ASSEMBLY)"

Near Oxford Dr, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 Arrived on site for no cool. Diagnosed unit not entering defrost. Defrosted evaporator replaced defrost thermistor powered unit on checked air flow to fresh food good unit cooling down correctly.

Near Palma Plaza, Austin, TX 78703
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on site to test unit for door falling. Test unit and found pads broken, replaced pads test unit and unit test good job complete"

Near Verbena Pkwy, Spicewood, TX 78669
Brandon C.

Brandon C.

WASHER MAYTAG LAT9406AAE "Wrong address on file, we do not service the area."

Near Clear Creek Rd, Blanco, TX 78606
Arthur B.

Arthur B.

DISHWASHER FRIGIDAIRE FGID2466QW6A Arrived onsite to install new fill hose to dishwasher from prior visit’s diagnosis. Removed chewed up fill hose and installed new replacement. Reassembled and tested unit. Unit now fills as intended. Advised customer no warranty implied due to the infestation. Customer agreed. All water connections were dry at time of service.

Near Cliffwood Dr, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JDB8500AWF1 Arrived on site to test unit for unit not starting. Test unit and found u it not draining. Removed drain motor and found glass stuck in drain motor.

Near Windsor Rd, Austin, TX 78703
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived onsite for customer complaint of dishwasher not washing dishes. Tested unit and found pump not moving water. Removed and replaced sump and motor assembly. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Bridgepointe Dr, Temple, TX 76502
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JS42SEDBDA Arrived onsite to replace the previous diagnosed parts. I replaced the evaporator drain pan.

Near Pool Canyon Rd, Austin, TX 78734
Joseph C.

Joseph C.

WASHER MAYTAG MHWE251YG00 "Arrived on site for “not spinning out clothes” complaint. Inspected unit and found not to spin to high speed without rattling. Found bearings worn out, in rear tub. Ordering new rear tub, gasket, basket and motor. Will need to be a two hour call and will need authorization. No leaks detected, at time of service.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 TWOHOURCALL (TWO HOUR CALL ) and 1 W11239040 (TUB BACK HALF) and 1 WP8540088C (pulley) and 1 WPW10111158 (gasket) and 1 WPW10205253 (basket) and 1 WPW10283361 (nut) and 1 WPW10315848 (motor-drve)"

Near Blair Ave, Bastrop, TX 78602
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL MSD2550VES00 MSD2550VES00 Arrived to inspect ice dispenser issues. I found the baseplate for the ice bin assembly badly gapped. I sealed the plate and the lower panel for the ice dispenser with mfg sealant and removed the ice from the bin area. I tested the unit and all functions were present.no leaks observed during service.

Near Watson Way, Pflugerville, TX 78660
Al R.

Al R.

DISHWASHER KITCHENAID KDTM354ESS3 Arrived to inspect dishwasher not cleaning. Verified complaint and removed and replaced the pump and motor. Tested unit and unit tested as designed. all water lines were dry at the time of service.JOB COMPLETE

Near Lampasas, TX 76550
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT920SADM2 "arrived on site to inspect dishwasher not cleaning. Upon further inspection, I placed the unit in diagnostics and no error code appeared. The unit dispensed water into the tub, but the motor did not operate. Also, when pulling the bottom rack out, I found that all of the rack wheels fell off. I removed and replaced the sump/motor assembly and tested the unit. The unit operated as designed with no error codes. I am ordering four (4) lower rack wheels and a CNOTE LSO and scheduled return service for 01/31/19. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 4 W10195416V (dish rack wheel)s"

Near Dry Gulch Bend, Cedar Park, TX 78613
Steve C.

Steve C.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for the unit is burning food in simmer. Found all the burners on simmer is too high. Adjusted all the burners and tested the unit. Unit works properly and no gas leak present.

Near Holiday Creek Ln, Georgetown, TX 78633
Scott  M.

Scott M.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site found dispenser leaking rise aid . Replaced dispenser . Ran test cycle all checked good . No error codes and all functions were normal . Nomwater leaks detected at time of service. Job complete

Near Prairie Hen Ln, Austin, TX 78758
Arthur B.

Arthur B.

OVEN WHIRLPOOL WODA7EC0HZ01 Arrived onsite to install new UI to wall oven from prior tech’s diagnosis. Powered down unit and removed UI. Installed new replacement and reassembled. Powered up unit. All functions features now work as intended. No other issues found.

Near Sachen St, Georgetown, TX 78626
Joseph C.

Joseph C.

WASHER AMANA NTW4516FW3 "Arrived on site for “not finishing spin/clothes wet at end of cycle” complaint. Inspected unit and found found lid lock faulty with error code. Ordering new lid lock. Return for repairs on 02/05. No leaks detected, at time of service.; ordrng 1 W10838613 (lid lock assembly)"

Near TX-71, Bastrop, TX 78602
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on job to replace door,door replaced. Tested functionality,passed."

Near Daisy Way, New Braunfels, TX 78132
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS315SDHZ0 Arrived on site for the unit is barely making any ice. Tested the unit and found the ice maker is working properly and the ice bin is full. Instructed the customer how much the unit make ice per cycle. All water connections were dry at the time of service.

Near Admirals Cir, Morgan's Point Resort, TX 76513
Leonardo C.

Leonardo C.

MICROWAVE JENN-AIR JMC1150WB00 Arrived on site to replace magnetron. Opened box and found damaged part. Will need to re order new magnetron WPW10126794. Rescheduled for Friday 2/1 ; ordrng 1 WPW10126794 (MAGNETRON )

Near Pinehurst Dr, Austin, TX 78747
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIA15NRHS11 Arrived onsite for the ice machine that is overflowing with ice sometimes and stops making ice other times then a loud noise starts. I found a defective thermistor and the smart valve failed and would not open while I was testing the unit. The recirculating pump seems to be ok but Explained to the customer we won’t know for sure until the valve has been replaced.. Ordering the thermistor and the smart valve. Also ordering recirculating pump JIC. RS for Tue 2/5.; ordrng 1 WP2313628 (PUMP) and 1 WP2313633 (THERMOSTAT) and 1 WPW10217917 (VALVE)

Near Champion Dr, Lakeway, TX 78734
Scott  M.

Scott M.

REFRIGERATOR GE PSS26MSWASS "Arrived on site , replaced housing and valve . Water flow is now normal and no water leaks detected at time of service . Job complete ."

Near Lansdowne Rd, Austin, TX 78754
Joseph C.

Joseph C.

OVEN GE JT3500SF4SS Arrived on site for “F97 error code” complaint. Per my previous diagnosis. Removed and replaced lower fan. Tested unit. Both ovens achieved 350 degree preheat. No other issues noted. Unit is performing as designed.

Near Willy Rd, Bastrop, TX 78602
Paul R.

Paul R.

WASHER MAYTAG MVWB835DC3 "Arrived onsite for the washer with a damaged chassis. I found the front bottom of the chassis dented in. I replaced the chassis, absorber, and name plate. I tested the unit in test 51 and all test past. There were no water leaks present at the time of service. Call complete. Use Authorization # MICDZ00MPL1."

Near Talbot Ln, Austin, TX 78746
Jerry C.

Jerry C.

DISHWASHER FRIGIDAIRE FDB520RHB2 "FDB520RHB2 Arrived to inspect water issue. I found the unit would not correctly circulate, but the pump could be heard running. The lower intake and filter areas were clogged with debris and I removed it and tested. The unit appeared to resume normal operation. No leaks observed during service.

Near Mossy Rock Cove, Hutto, TX 78634
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on job for complaints of warm temperatures. Found evaporator in fridge frosted over. Called tech line recommended replacement cover and contacted chase recommended screws,harness,UI board.7724053930 ; ordrng 1 W11089931 (panel-ui) and 1 W11189618 (HARNESS ) and 2 WP90767 (screw)s and 1 WPW10501260 (cover-evap)"

Near Passare, New Braunfels, TX 78132
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW8500DW2 Arrived on site and found faulty power supply disrupting normal function. Connected to separate power supply and found unit operating properly. Advised customer to correct power supply to repair.

Near Rolling Oak Ct, Elgin, TX 78621
Wesley P.

Wesley P.

DISHWASHER GE GDF570SGJ0CC Arrived at jnsite and found short in the heating circuit. Repaired short now unit is heating as designed.

Near Pine Point Cove, Elgin, TX 78621
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to test unit for lightbulb breaking and falling on food while baking. Test unit and found light bulb broken off from light bulb socket. Removed light bulb socket and replaced light bulb test unit and unit test good.

Near Nautical Loop, Kyle, TX 78640
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE104ESS1 "Arrived onsite for the dishwasher with all the lights flashing or blinking. Mr stated that sometimes all of the lights come on but the selections on the panel don’t always work. I found the control panel failing when trying to make selections.

Near Milagro Dr, Austin, TX 78733
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site and replaced blower fan, magnetron, capacitor, diode, door switches and interlocks. After replacement of function has returned to microwave. It is now heating properly and blower fan is running. Job complete"

Near Kyle, TX
Robert J.

Robert J.

DISHWASHER MAYTAG MDB7609AWW1 "Arrived on job for complaints of no power. Tested voltage to the bimtl received no voltage. Replaced bimtl, power restored. Tested functionality, passed.No leaks detected at time of service."

Near Turkey Trail Dr, San Marcos, TX 78666
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DC3 "Arrived on site and found no hot water flow during test cycle, replaced water valve and hot water has returned. No water leaks detected at time of service, job complete."

Near Sanders, Kyle, TX 78640
Paul R.

Paul R.

WASHER WHIRLPOOL WFW95HEDC0 "Arrived onsite for the washer that’s constantly showing error messages. I checked stored error codes and found F3E1, F6E3, F8E1, & F8E3. I cleared the codes. I ran the auto diagnostics cycle and found cold water valve 1 and the hot water valve barely opening sometimes or not opening at all. There was no detergent in the dispenser when I started the cycle but I found a lot of suds in the machine caused by residual detergent build up in the tub. The machine did complete the cycle and no codes returned. I went over detergent use and amounts with mr. I started replacing the fill valve and while removing the blue hose from the dispenser the plastic barb fitting broke off the dispenser housing. The dispenser housing and fill valve need to be replaced to complete service. Ordering c-notes, W10575334 dispenser and marking the prescreened valve as use on return visit.; ordrng 1 C-NOTES (CS TO GET THE DISPENSER TO PR. PR WILL RUN THIS CALL AT THE EOD ON FRIDAY 2/1. P

Near Dark Star Terrace, Austin, TX 78726
Wesley P.

Wesley P.

RANGE JENN-AIR JDS9860BDB Arrived on site and repaired unit with control panel. All checks good. Unit is operating as designed.

Near Woodview Ave, Austin, TX 78756
Al R.

Al R.

OVEN WHIRLPOOL RBD305PRS00 Arrived to install rebuilt control. Installed and tested unit and unit tested as designed.JOB COMPLETE

Near Isabelle Dr, Copperas Cove, TX 76522
Wesley P.

Wesley P.

DRYER AMANA NGD4655EW2 Arrived on site and found unit coils failed. Replaced burner assembly. All checks good.

Near Co Rd 305, McDade, TX 78650
James C.

James C.

WASHER MAYTAG MVWB955FW1 Arrived on site and installed new inlet valve and gear case. Ran calibration and tested for proper operation and leaks. I found all functions test good and no leaks found after repair. Job complete

Near Thunderbird St, Lago Vista, TX 78645
Joseph C.

Joseph C.

DRYER MAYTAG MEDC300BW0 Arrived on site for “noisy operation and seal coming off of door” complaint. Inspected unit and found inner door damaged and door seal coming off. Noise is periodic and was not able to duplicate. Will need inner door and repair kit. Return for repairs on ; ordrng 1 4392065 (dryer repair kit) and 1 WPW10463967 (door)

Near FM 20, Cedar Creek, TX 78612
Joseph C.

Joseph C.

WASHER WHIRLPOOL CAE2745FQ0 "Arrived on site for “unit not spinning properly and starts without putting coins in” complaint. Per my previous diagnosis, removed and replaced control, coin slot interface and suspensions. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Patton Ln, Austin, TX 78723
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site for the unit is not freezing properly. Customer advised the fresh food section is working properly. Found the freezer fan motor is extremely noisy. Tested the unit and found the evaporator (see picture) Has only frost buildup on the top section only. Found the unit has a fail seal system issue. Unit will need a new compressor, UV dryer, and the access valve. Will need two hours to complete the repair. Will need to get authorization and reschedule the customer. Also advise the customer to turn the unit off the day prior.; ordrng 1 CNOTE (AUTHO ) and 1 CNOTE (2 HRS) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer UV)"

Near Trail of the Flowers, Georgetown, TX 78633
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived onnsite and found DW improperly wired at block. Corrected issue. All checks good. Unit is now operating as designed.

Near N Lamar Blvd, Austin, TX 78753
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT750SAHZ Arrived on site to test unit for not washing. Test unit and found wash motor not coming on. Replaced sump and motor test unit and unit test good unit washing and draining correctly. No leaks present at this time. Job complete.

Near Ramona Cir, San Marcos, TX 78666
Joseph C.

Joseph C.

MICROWAVE MAYTAG MMV4206FZ2 "Arrived on site for “not heating” complaint. Inspected unit and found magnetron, capacitor and diode faulty. Removed and replaced magnetron, capacitor and diode. Removed and replaced stripped nuts and screws for mounting. Tested unit. Unit is performing as designed."

Near Boudin Court, Manor, TX 78653
Scott  M.

Scott M.

WASHER GE GTW485ASJ0WS "Arrived on site for washer not spinning or agitating . Ran diagnostics found software error code . Unit would fill and drain in diagnostics but would not agitate, spin of shift . Replaced control and cap , couldn’t set personality . Ordering new control . Please call to set return date . ; ordrng 1 WH18X28174 (CONTROL)"

Near Cll Limon, Austin, TX 78702
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT511SZDW00 "Arrived on site for “warped door” complaint. Per previous diagnosis, removed and replaced door on fresh foods. Unit is performing as designed. No leaks detected, at time of service."

Near River Timber Dr, Del Valle, TX 78617
Paul R.

Paul R.

REFRIGERATOR FRIGIDAIRE LGUB2642LF3 Arrived onsite for the refrigerator with a build up of solid ice on the back of the unit. I found a solid block of ice build up on the rear of the unit which has caused the sheet metal to rust thru and expose the inner foam. This is due to a breakdown in the foam of the chassis and is non-repairable. Pics are attached in SDQP. Call complete.

Near SANTALUZ Path, Austin, TX 78732
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH73521CS6 "Arrived on site and found customer is experiencing door/clothes ever replaced all switches and interlocks and microwave is now operating properly. If situation happens again interlock assemblies from service pointer W11245251 for the door/close error, and this microwave falls into that serial number. Job complete"

Near Bridgeford Dr, Austin, TX 78745
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED5000DW2 "Arrived on site for customer complaint of dryer not heating, found faulty timer, I replaced timer, unit tested good."

Near Tranquility Mountain, Buda, TX 78610
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT920SADM2 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced all four wheels on the lower rack. Tested the rack and it operated as designed. No water leaks observed during service, job completed. Customer paid for repairs in full at previous service call."

Near Dry Gulch Bend, Cedar Park, TX 78613
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for unit not draining. Put unit in to drain and heard a pop in control board area, and no voltage to pump. Due to prior issue of door falling off caused harness to fail causing the control to fail. Unit will need new harness control and pump, office to RS ; ordrng 1 CNOTE (OFFICE RS) and 1 W10889942 (HARN WIRE) and 1 W11087210 (CONTROL)"

Near Vernell Way, Round Rock, TX 78664
Paul R.

Paul R.

OVEN KITCHENAID KEBS207BSS00 Arrived onsite to replace the previous diagnosed parts. I replaced the main control and the lower oven blower motor. I tested the oven and it is working as designed. Control is covered by AE 1 year warranty.

Near Los Altos Dr, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR GE TPS24BPCEBS Arrived on site for no water. Removed filter installed bypass to filter housing good water flow diagnosed faulty water filter. Ordering new water filter.

Near Matthews Dr, Austin, TX 78703
Brandon C.

Brandon C.

DRYER AMANA NED4655EW1 "Arrived on site for customer complaint of drum not turning, found drum was warped, ordering drum. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10899578 (drum)"

Near Ranch Rd 2325, Wimberley, TX 78676
Jerry C.

Jerry C.

DRYER MAYTAG MEDB725BW0 MEDB725BW0 Arrived to instal part. I removed and replaced the thermal fuse and found the unit would not heat due to a failed element. I removed and replaced the element and tested. The unit heated and cycled as designed. Lint removed fro chassis. From prior service:

Near Drake Ln, Taylor, TX 76574
Kevin B.

Kevin B.

DRYER MAYTAG MEDX655DW1 "Arrived on site and inspected dryer and found no airflow through lint screen. The last time the event was cleaned to the exterior of the home is unknown, this home is new to the customer and the washer and dryer came with it. Recommended to customer that vent to exterior of home and be cleaned to correct issue. Also found something noise when drum is rotating, Found debris caught in felt ring and after clearing noise has stopped. Job complete"

Near Cliffs Edge Dr, Austin, TX 78733
Clif L.

Clif L.

WASHER GE GTW460ASJ8WW Arrived on site to diagnose a washing machine that will not stop filling up. Found control board short out causing unit not to register water level. Replaced control board and programmed with proper model code. Was not able to fully test unit is unit was not installed at this time.

Near Monterrey Oak Cir, Marble Falls, TX 78654
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on job for complaints of ice not defrosting in fridge. Found screws missing from rail,ice along evaporator cover. Instructed customer to thaw out 2 days before our next return.; ordrng 2 WP8281136 (screw)s"

Near San Mateo, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site. Found evaporator in refrigerator completely frosted over. Thawed out evaporator and replaced evap harness. Also replace UI and supply board. Found screws missing from rails. Part research for screws wasn’t able to find on break down. Please ship direct to customer if possible. ; ordrng 1 CNOTES (CNOTES ) and 4 PARTRESEARCH (SCREWS FOR RAIL )s

Near San Mateo, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site. Found evaporator in refrigerator completely frosted over. Thawed out evaporator and replaced evap harness. Also replace UI and supply board. Found screws missing from rails. Part research for screws wasn’t able to find on break down. Please ship direct to customer if possible. ; ordrng 1 CNOTES (CNOTES ) and 4 PARTRESEARCH (SCREWS FOR RAIL )s

Near San Mateo, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site. Found evaporator in refrigerator completely frosted over. Thawed out evaporator and replaced evap harness. Also replace UI and supply board. Found screws missing from rails. Part research for screws wasn’t able to find on break down. Please ship direct to customer if possible. ; ordrng 1 CNOTES (CNOTES ) and 4 PARTRESEARCH (SCREWS FOR RAIL )s

Near San Mateo, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC0AS04 Arrived on site to test unit for f1e1. Test unit and found bad control board. Will order new control W10842982. ; ordrng 1 W10842982 (CONTROL BOARD )

Near Smarty Jones Avenue, Dripping Springs, TX 78620
Paul R.

Paul R.

DRYER GE GFDR485EF1RR "Arrived onsite for the dryer that sometimes starts and other times it only hums. Mr stated the drum will start on the bulky setting but it only hums on other settings. I tested the dryer and found it only starting in bulky/bedding and towels/sheets. I found the motor only humming in all the other settings after start is selected. I checked error codes and had a 009 drum motor error. I found the centrifugal switch not working correctly on the motor. I found the reversing relay not working correctly on the main PCB. The control and motor need to be replaced to complete service make the repairs. Nobody was onsite to sign the ticket."

Near Mellow Meadow Dr, Austin, TX 78750
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for faulty UI control. Removed faulty UI control installed new UI control powered unit on tested all buttons on UI unit working as designed.

Near Serene Hills Dr, Austin, TX 78738
James C.

James C.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and installed new doors, mullion and chute. I found the upper corner of the left fresh food door dented and the chute would not seat properly in it. I will need to reorder that door and chute; ordrng 1 W10815692 (dor-fip ss) and 1 W11205081 (CHUTE)"

Near Rio Verde Dr, Leander, TX 78641
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFC2290REM00 "Arrived on site. Check for door issues. Found mullion bad not allowing it to close all the way. Replaced mullion and tested door, all functions tested OK. No leaks present. Job complete"

Near N Santa Clara Rd, Santa Clara, TX 78124
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFC2290REM00 "Arrived on site. Check for door issues. Found mullion bad not allowing it to close all the way. Replaced mullion and tested door, all functions tested OK. No leaks present. Job complete"

Near N Santa Clara Rd, Santa Clara, TX 78124
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFC2290REM00 "Arrived on site. Check for door issues. Found mullion bad not allowing it to close all the way. Replaced mullion and tested door, all functions tested OK. No leaks present. Job complete"

Near N Santa Clara Rd, Santa Clara, TX 78124
Brandon C.

Brandon C.

WASHER MAYTAG MHW3505FW0 "Arrived on site for customer complaint of unit not draining, found filter on drain pump needed cleaning, I removed clog from filter, unit tested good.

Near Sandy Creek Cove, Driftwood, TX 78619
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite to removed and replace deli UI and main UI from prior visit’s diagnosis. Removed both UIs and reassembled. Found water works as intended. Tested ice and found ice still not dispensing. Checked voltage coming from harness and found no voltage when paddle is pressed. Unit will need new main control as well. Also ordering ice door as well. OF tomR/S once authorization is given from Lowe’s.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W11122874 (door-ice) and 1 WPW10675033 (cntrl-elec HV)

Near Waterford Dr, Killeen, TX 76542
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSF26C6XYY04 "Arrived onsite for the refrigerator not cooling in the FC. I found the FC at 35 degrees and the RC at 47 degrees. The frost line on the evaporators is poor. Neither evaporator is frozen up. The RC evaporator is the old style aluminum type and I suspect a refrigerant leak. Im quoting the customer for labor only because the sealed system parts are covered under the manufacture 120 month warranty

Near Pachea Trail, Austin, TX 78726
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE505W0HS0 "Arrived on site to test unit for oven not working. Test unit and found unit full of roaches. Found bad control board, advised customer that warranty doesn’t cover infestation.

Near Greenfield Rd, Kyle, TX 78640
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site for the unit will not fill up with water. Tested the unit and found the connection wire to the valve was not inserted. Secured the connection and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near S Holly St, Georgetown, TX 78626
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUID308ESS1 "Arrived on job for complaints of not making ice. Ran test cycle and recirculation pump did not recirculate. Replaced pump ran another test cycle,operation restored no leaks detected at time of service."

Near Cantera Ridge, New Braunfels, TX 78132
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW8500DC5 "WTW8500DC5 Arrived to inspect noise. I entered service test mode and found F0E3, F7E9 and F8E3 stored in memory. I found the gear case squealing loudly in spin. I removed and replaced the gear case and calibrated. I tested within service test mode and all functions were present. No leaks observed during service."

Near Muirfield Bend Dr, Hutto, TX 78634
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM504EPA0 "Arrived on site for customer complaint of dishwasher leaking, I found a leak coming from the sump assembly I am ordering the sump assembly ; ordrng 1 CNOTE (CUSTOMER WILL CALL TO SCHEDULE ) and 1 W10861526 (pump&motor)"

Near Turkey Creek Ln, Johnson City, TX 78636
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived on site for ice build in fresh food. Found about a silver dollar size of ice build up on liner wall above shelf and under diffuser. Called tech support,checked temp in freezer reading 6° with unit off,freeZer and fresh food not fully full with products. Per tech support if both compartments are not at least 70% full cold spots are forming on liner. Per tech support if both compartments are not full for customer to fill jugs with water and place in back of freezer File#7724063180"

Near Baden Lane, Austin, TX 78754
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for refrigerator freezer developing ice on top of door. Inspected door seal and found gasket not sealing. Went to remove door and found door mounting screws were not secure. Tighten screws and found door shutting correctly. Found unit pushed to far back and water line vibrating against unit. Made minor adjustment to correct. Tested all operations, all tested good. No water leaks present."

Near S Rock St, Georgetown, TX 78626
Lou S.

Lou S.

DRYER WHIRLPOOL WED70HEBW0 "arrived on site to inspect dryer start switch not operating. Upon further inspection, I turned the unit on by pressing the start button and it operated as designed. The customer advised that when there is a load inside, the drum won’t turn. I found that when turning the drum by hand and applying pressure to the drum, the drum slips on the belt. I am ordering a belt, dryer kit, motor and blower wheel and scheduled return service for 01/31/19. No lint observed during service.; ordrng 1 279787 (motor) and 1 4392067 (dryer repair kit) and 1 661570V (belt) and 1 WPW10211915 (wheel)"

Near Fern Ct, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER MAYTAG WTW7000DW3 "arrived on site to inspect washer noises. I placed the unit in diagnostics and tested with no error codes. The unit operated as designed. I manually tested the spin and agitate modes. During high spin, the unit began to make a screaming noise. I tilted the unit back and inspected underneath and found gearcase oil on the drain pump and rotor. I advised the customer of my findings. I removed and replaced the gearcase and clutch and calibrated the unit. I tested the unit again and it operated as designed. I tested in manual mode and during high spin the unit operated as designed with no unusual noises. No water leaks observed during service, job completed."

Near Ranch Rd, Georgetown, TX 78628
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onnsite and removed obstruction from drain. All checks good.

Near Caleb Dr, Austin, TX 78725
Robert J.

Robert J.

ICE MACHINE WHIRLPOOL KUID308ESS2 "Arrived on job for complaints of no ice being made. Ran diagnostics and found bin therm was opened. Replaced bin therm, ice returned no leaks detected at time of service."

Near Wonder World Dr, San Marcos, TX 78666
Steve C.

Steve C.

WASHER WHIRLPOOL WFW7590FW0 "Arrived on site for the unit door is locked and on unable to open. Tested the unit in diagnostics and received error code F8e3 overflow and F9e1 long drain. Found the unit is a stacked unit and will require a second man. The unit will need a new drain pump, and the pressure sensor. Office will need to reschedule the customer. Will need two hours to complete the repair.; ordrng 1 CNOTE (2 MAN) and 1 CNOTE (2 HRS) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)"

Near Sugaree Ave, Austin, TX 78757
Lou S.

Lou S.

WASHER MAYTAG MVWX655DW1 "arrived on site to inspect washer leaking water. Upon further inspection, I found where water had leaked from the back near the valves. I ran the unit in diagnostics with no error codes and it operated as designed. I found no leaks during diagnostics. I did find that the hoses had been leaking at the connection with the valves and it appears they’ve been leaking for a while due to the amount of corrosion on the connections. I tilted the unit back and found a small amount of oil debris on the cam. I advised the customer of my findings and removed and replaced the gearcase, cam and water valves. The customer provided a new set of hoses and I installed them as well. Calibrated the unit then tested and the unit operated as designed. No water leaks observed during service, job completed."

Near Ascot Ln, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WGG745S0FS02 Arrived on site to replaced both parts test unit and unit still not igniting correctly. Will need to order new ignitor W11208293. Rescheduled for Wednesday 2/6; ordrng 1 W11208293 (IGNITOR)

Near Van Ness St, Austin, TX 78744
Paul R.

Paul R.

DRYER WHIRLPOOL WED4815EW1 "WED4815EW1 Arrived on site. Checked dryer for running but not heating. Checked heating element, fuse and thermal cutoff and all checked good. Checked voltage at terminal block and wall outlet and found only 24 vac on L2. Flipped breaker outside and voltage did not change. Advised customer that an electrician will be needed to correct power supply issue at breaker or wall outlet. Job complete."

Near Skylark Dr, Austin, TX 78757
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site for the unit will not dispense ice or water. Tested the unit and found the dispenser will not work and nothing is being energized. Replace the control and the user interface and the unit is still not working. Found the unit will need a new freezer door due to wires are broken inside the door. Will need to order the freezer door and advise the customer it will take 6 to 8 weeks.; ordrng 1 LW10691266 (dor-fip FREEZER SS)

Near W Hwy 6, Waco, TX 76710
Steve C.

Steve C.

WASHER WHIRLPOOL WET4027EW1 Arrived on site to replace the drive motor due to the drive motor is locked up and will not turn. Replace the drive motor and tested the unit. Now found that the gear case transmission Is also locked up. The unit will need a new transmission and clutch assembly. Will need a two-man and two hours to complete the repair due to the small space and stack unit. Office will need to reschedule the customer.; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 CNOTE (2HRS) and 1 CNOTE (TWO MAN)

Near W Hwy 6, Waco, TX 76710
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KSRS25ILSS00 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the diffuser due to the original part not operating. Tested the unit and it opened and began to cool the rc section of the unit. No water leaks observed during service, job completed."

Near Andora Dr, Austin, TX 78717
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived on site and found unit drain plug installed in disposal. Removed plug. All checks good, unit is now operating as designed."

Near Water Oak Ln, Austin, TX 78729
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEBS109BSS00 Arrived on site to test unit for oven no power. Test fuse and found bad fuse. Replaced fuse and found no heat in oven test tod and found bad tod. Replaced tod test unit and unit heating correctly.

Near River Rd, Spicewood, TX 78669
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KSRG25FTST01 Arrived onsite for customer complaint of SxS refrigerator icemaker bucket stuck. Was able to free bucket using steam. Found crushed ice jammed inside bucket. Cleared bucket and reassembled. Advised customer to run cubed ice after running crushed to prevent clumping. Charged 2nd appliance labor of $55.00 plus taxes. All water connections were dry at time of service.

Near Duck Creek Ln, Georgetown, TX 78633
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF767SDEM Arrived onsite to install new light module to French door refrigerator from prior tech’s diagnosis. Found part that was picked in warehouse was picked incorrectly. R/S for Friday due to customer availability. All water connections were dry at time of service.; ordrng 1 W11205083 (LIGHT MODULE )

Near Creekway Ln S, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site to install previous diagnosed parts. Inspected unit and found liner damage from foil (see SD-QuickPic). Removed unit and gained access to lower blower. Removed blower and installed new. Removed UI and installed new. Tested unit and found unit continued to attempt to connect to wifi. Called tech support and spoke with Andrew. Reset unit and tested upper and lower oven. All tested good.

Near Liberty Hill, TX 78642
Paul R.

Paul R.

COMPACTOR WHIRLPOOL MTUC7500ADM1 Arrived onsite for the compactor making a loud grinding noise. I found the gears grinding and the stops defective causing the noise at the bottom of the stroke. I installed a gear kit and adjusted the new gears. I tested the unit and it is working as designed. Call complete.

Near Acapulco Ct, Lakeway, TX 78734
Lou S.

Lou S.

DRYER ROPER RED4516FW0 "arrived on site to inspect dryer not powering on. Upon further inspection, the customer advised that when the unit is not operating, there’s a red glow on the back panel. The unit was unplugged upon arrival. I plugged the unit in and immediately, the element began to heat up without the unit turned on. I unplugged the unit and removed the back cover. I tested ohms to the fuse, cutoffs and element and all were good. I removed the element and found that the coil was grounded out on the heater box. I advised the customer of my findings. I removed and replaced the element and tested and the unit operated as designed. No lint observed during service, job completed."

Near N Cannes Dr, Cedar Park, TX 78613
Clif L.

Clif L.

REFRIGERATOR MAYTAG WRX735SDBM00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker leaking causing motor failure. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.Job cost (333.87+tax)

Near Park Pl Dr, Georgetown, TX 78628
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KBFC42FTS08 Arrived on job for complaints of leaks found drain blockage. Removed blockage and ice from bottom of freezer. No additional leaks detected.

Near Lakeview Blvd, New Braunfels, TX 78130
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for customer complaint of dent inside on tub and unit not drying dishes, put unit into diagnostic mode, found heating circuit was faulty, tested heating element, element tested good, found faulty control board. Ordering control. ; ordrng 1 CNOTE (3 HOUR JOB BC HAS NEVER REPLACED TUB ON DW BEFORE) and 1 CNOTE (CUSTOMER NOT THRILLED WITH US REPLACING TUB, SHE WANTS A NEW DISHWASHER AND IS CONTACTING BUILDER AND MANUFACTURE) and 1 CNOTE (CUSTOMER WILL CALL TO SCHEDULE ) and 1 W11087206 (cntrl-elec)"

Near Peakside Circle, Dripping Springs, TX 78620
Jerry C.

Jerry C.

WASHER MAYTAG MVWB835DW0 MVWB835DW0 Arrived to inspect unit not completing. I found the bearings within the gear case assembly failed. Office to order gear case. No leaks observed during service. Drain safety strap added.; ordrng 1 W10811956 (GEAR CASE) and 1 W10902814 (washplate)

Near Willowbend Dr, Round Rock, TX 78664
Al R.

Al R.

WASHER WHIRLPOOL MVWX655DW1 Arrived to inspect unit making unusual noise. Tested the unit and and couldn’t duplicate the complaint. Calibrated the unit and checked underneath for a possible loose screw. No abnormal issues with unit. All water lines were dry at the time of service.

Near Lometa, TX 76853
Steve C.

Steve C.

REFRIGERATOR FRIGIDAIRE LFHB2741PF3 Arrived on site to replace the recall kit. Replaced the kit and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Trail Rider Way, Georgetown, TX 78633
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL ED5KVEXVQ01 Arrived on site. Found leak on dryer weld. Replaced dryer and service port. Vacuum system and charged. Found great frost pattern over evaporator. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Bottle Brush Dr, Kyle, TX 78640
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL ED5KVEXVQ01 Arrived on site. Found leak on dryer weld. Replaced dryer and service port. Vacuum system and charged. Found great frost pattern over evaporator. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Bottle Brush Dr, Kyle, TX 78640
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL ED5KVEXVQ01 Arrived on site. Found leak on dryer weld. Replaced dryer and service port. Vacuum system and charged. Found great frost pattern over evaporator. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Bottle Brush Dr, Kyle, TX 78640
Robert J.

Robert J.

WASHER MAYTAG MVWB765FW0 "Arrived on job for complaints of no water running through machine. Attempted to put into diagnostics but found unresponsive. Replaced control board,put in diagnostics found no water through. Replaced valve, ran test operation passed. No leaks detected at time of service."

Near Northgate Cir, New Braunfels, TX 78130
Arthur B.

Arthur B.

REFRIGERATOR JENN-AIR JFC2089HTB2 Arrived onsite for customer complaint of French door refrigerator not cooling. Removed back panel and found compressor not running. Used test start device. Found unit came on and cooling. Removed and replaced start device. Reassembled. Powered up unit. Unit began cooling immediately. No other issues found. All water connections were dry at time of service.

Near E 18th St, Georgetown, TX 78626
Robert J.

Robert J.

COOKTOP WHIRLPOOL WFE505W0HB0 "Arrived on job for complaints of buzzing noise and element shutting off quick. Found switch shorted, replaced switch. Tested functionality,passed."

Near Oak Grove Cir, Dale, TX 78616
James C.

James C.

REFRIGERATOR FRIGIDAIRE DFHS2313MFKA Arrived on site and tested operation. Customer issue of only getting ice even when set to cubed. I found the solenoid for the ice bin door stuck up and the bar for the cubed or crushed ice was under the solenoid. I freed the solenoid plunger and tested. I found that the solenoid would get stuck in the open position when calling for cubed ice. Unit will need new plunger assembly to repair.; ordrng 1 241675704 (solenoid assy) and 1 CNOTE (AUTHO)

Near Oak Ridge, Lago Vista, TX 78645
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for unit puddling water in deli, cfound EVAP slightly build up with ice, ran diag found no errors. Removed back cover and found drain tube open, removed and sealed with sealer and reinstalled. Advised customer to unplug unit for 20hrs. No leaks on site"

Near Oblique Drive, Pflugerville, TX 78660
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL KDTE204GPS "Arrived on site for customer complaint of front panel being damaged, I replaced panel, tested good."

Near Rod and Gun Club Rd, Spicewood, TX 78669
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site for dishwasher top rack falling out apart. Inspected unit and found not mounted in place. Inspected rack and track. Found bearings had came out of left track and separated. Disconnected copper water line from dishwasher and pulled out to gain access to track mounting. Removed both upper tracks and installed new. Performed diagnostics mode and monitored water connection. All tested good. Customer requested estimate to mount unit and replace copper water line. Estimate is good for 30 days.; ordrng 1 TJ10SS72KIT (STAINLESS STEEL WATER LINE) and 1 WP8269145 (MOUNTING BRACKETS )

Near Vallarta Ln, Round Rock, TX 78681
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site to diagnose a refrigerator that is making unusual noise. Foundnoise coming from compressor due to inability for refrigerator frame to shift with the tile. Loosened all four lower support bolts by a quarter turn and frame shifted into proper position. All noises that are unusual have stopped and all is working properly at this time. No leaks were found at time of service.

Near Preston Trail, Meadowlakes, TX 78654
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and inspected washer and found lid lock has failed, after replacing lid lock confirmed it is working properly in a diagnostic cycle. No further repair is required at this time, no water leaks from connections at time of service, job complete"

Near Brezza Lane, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for no ice. Found power lead disconnected from harness,installed power leak correctly into harness ran icemaker through a cycle,water filled icemaker unit working as designed"

Near Roaring Springs Dr, Austin, TX 78736
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH32519FB1 Arrived onnsite and replaced control panel. All checks good.

Near Solitude Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017FS "Arrived on site and replaced control, interlocks, fuse, diode, capacitor, magnetron, all door switches and microwave is operating properly again. Job complete."

Near Brezza Lane, Austin, TX 78748
Scott  M.

Scott M.

RANGE WHIRLPOOL KSDG950ESS1 "Arrived on site ,replaced convection fan . Preheated oven fan test normally . No pinging noise . No gas leaks detected ."

Near Knoll Crest Loop, Austin, TX 78759
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED7500GC0 Arrived on site and found unit operating without proper voltage and therefore unable to heat. Documented findings with Bruce. Sr# 7724066063 Customer spoke with whirlpool and was graciously denied a request for further concession contingent upon refusal to acquire a competent electrician to repair the house voltage problem.

Near Teacup Ln, Pflugerville, TX 78660
Lou S.

Lou S.

DRYER WHIRLPOOL WED70HEBW0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the dryer kit consisting of the rollers, tension pulley roller and belt. Cleaned remaining lint from unit and tested. Unit operated as designed. No lint observed at end of service, job completed."

Near Fern Ct, Cedar Park, TX 78613
Steve C.

Steve C.

OVEN WHIRLPOOL WFE515S0ES1 Arrived on site for the unit oven is not heating properly. Tested the unit and found there is only 208 V to the unit. Advise the maintenance that the unit needs 240 V to heat properly.

Near Sugaree Ave, Austin, TX 78757
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KBSD612ESS01 Arrived on site for damaged bin. Found bin warped and tabs broken from manufacture defect in material. Ordering new bin assembly; ordrng 1 W10798551 (BIN)

Near Mariner, Lakeway, TX 78734
Arthur B.

Arthur B.

DRYER MAYTAG MEDB855DC3 "Arrived onsite for customer complaint of dryer water steam valve keeps spraying water even when off. When arrived, found drum had water. Removed and replaced valve. Reassembled. Tested unit. Unit valve now works as intended. Did also fund that heater relay does not come on. Found control board faulty. Ordering control board. R/S for Wednesday 2/6. Dryer vent and lint trap was clean of lint at time of service.; ordrng 1 W10833000 (cntrl-elec)"

Near Gnome Ln, Belton, TX 76513
Paul R.

Paul R.

MICROWAVE KITCHENAID KMHS120ESS1 "Arrived onsite for the microwave that continues to run with the door open. Ms stated the light doesn’t always turn on when the door is opened and it doesn’t always turn off when the door is closed. I found the unit working as designed when I tested it but I did find the door out of alignment because the vent grille had come partially out and was keeping the top of the door from closing properly and engaging the door switches properly. I found the grill broken because there were no metal clips or screws in the grille. I put a screw in the right side of the grille to prevent it from coming off and affecting the door closure. Need to replace the grille. screws, and clips to complete service. Having the customer monitor the performance until we return just in case there is a door switch issue. Will mark the door switches and interlocks as UORV. Ordering c-notes & W10701697 GRILL-VENT.; ordrng 1 C-NOTES (NEEDS PARTS AUTHO. NEEDS PARTS RESEARCH FOR THE 2 MET

Near Belforte Ave, Lakeway, TX 78738

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