We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near New Braunfels, TX 78130
Andrew
Job Details: 02/03/2023
Arrived on site to repair sealed system issues. Found what appears to be a restriction in evap. Replaced UV dryer and ran nitrogen through system to remove restriction. Vacuumed system and charged to specs. Allowed frost to develop on evap and found my wet fingers sticking to all coils. No sign of restriction or leak at this moment. Advised customer to monitor. No leaks detected. Job complete.
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Spicewood, TX 78669
Leonardo
Job Details: 02/03/2023
Arrived on site to test unit for center burner not igniting. Test unit and found clogged small orifice. Cleared orifice test unit and unit test good job complete.
We serviced a
MAYTAG DRYER
Model MED6230RHW0
Near Austin, TX 78741
Scott
Job Details: 02/03/2023
"Arrived on site for burning smell . No shorts found in terminal block, control board . Checked heater and harness . No signs of failure . Did find small amount of lint building up in dryer . Cleaned unit out . Ran heat and air flow test . Recommended to customer to have vents cleaned . A able to reach safety team . Will reach out Monday"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78737
Kevin
Job Details: 02/03/2023
"Arrived on site and customer has video of washer making noise during spin cycle, disassembled gearcase And did not see any issues. Ran diagnostic cycle and could not duplicate noise Replaced gear case, actuator, Cam kit, and belt. This represents all moving parts in the machine and should address any noise the customer is experiencing. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78749
Leonardo
Job Details: 02/03/2023
Arrived on site to test unit for front panel getting rust. Found rust around the vent. Replaced front panel test unit and unit test good job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Salado, TX 76571
Gerry C
Job Details: 02/03/2023
"Arrived to inspect no ice. I found the unit was cooling, but not enough to consistently produce ice. I removed and replaced the compressor and evaporator plate and vacuumed the system. I charged with the MFG prescribed refrigerant charge and tested. The unit produced a nice slab of ice and all other functions were present. No leaks observed during service."
We serviced a
WHIRLPOOL COOKTOP
Model KCGS950ESS02
Near Austin, TX 78739
Leonardo
Job Details: 02/03/2023
Arrived on site to replace center and right front valves. Replaced both valves test unit no gas leaks and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Manchaca, TX 78652
Kevin
Job Details: 02/03/2023
"Arrived on site and replaced icemaker diagnosed on previous visit, after replacement icemaker is working properly, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Lockhart, TX 78644
Matthew
Job Details: 02/03/2023
Arrived onsite for range oven not heating. Upon arrival inspected unit. Found ignitor not glowing when bake cycle is selected. Verified voltage to igniter. Found faulty igniter. Replaced igniter and tested at 350 degrees. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Lockhart, TX 78644
Matthew
Job Details: 02/03/2023
Arrived onsite for dishwasher wheels failure. Upon arrival inspected unit. Found all four wheel assemblys have failed. Claims approved AUTHO. Replaced wheels. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near San Marcos, TX 78666
Matthew
Job Details: 02/03/2023
Arrived onsite for refrigerator not producing ice. Upon arrival inspected unit. Ran ice maker harvest and failed. Ran fill test and passed. Replaced ice maker. Ran harvest and passed. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near San Marcos, TX 78666
Matthew
Job Details: 02/03/2023
Arrived onsite for refrigerator making humming noise. Upon arrival inspected unit. No noise at time of visit. Customer had video of freezer door open and humming sound. Customer stated noise sometimes lasts a long time. Inspected freezer compartment. Found no signs of excessive ice buildup of blockage of fan. Ran fan and dampener test #3 and all is functioning properly. Could not duplicate any issues. Customer also had a freezer drawer cap issue. Cap comes loose on middle freezer drawer on the right side. Informed customer that it may not be covered. Customer will reach out to warranty department. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW4
Near Seguin, TX 78155
Andrey
Job Details: 02/03/2023
"Arrived on site to replace previously diagnosed drain pump, replaced drain pump, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS09
Near Seguin, TX 78155
Andrey
Job Details: 02/03/2023
"Arrived on site to test unit for water drip from dispenser, tested unit found a few drops after a cup of water gets poured, called tech line and explained whats going on, tech line has assured me that unit is functioning as designed, no further repair was recommended, SR#7735580719, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Seguin, TX 78155
Andrey
Job Details: 02/03/2023
"Arrived on site to replace previously diagnosed FC door switch, replaced switch, and tested, unit now functioning properly, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Seguin, TX 78155
Andrey
Job Details: 02/03/2023
"Arrived on site to test unit for not working properly, customer stated that it does not wash dishes properly, tested unit found unit has no high drain loop, advised customer that unit needs a high drain loop to functioning properly, water from sink is back filling into dishes over flowing triggering the float switch, customer will have to drill out new holes and reroute the drain hose, customer will correct issue and if there is still issue, will call us back, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Seguin, TX 78155
Andrey
Job Details: 02/03/2023
"Arrived on site to replace previously diagnosed left RC door, replaced door,noticed unit is leaning forward, leveled unit, customer will monitor and if she sill notices ice buildup under ice bin she will call and at that point recommend replacing UI and water valve, at this time unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near New Braunfels, TX 78130
Andrey
Job Details: 02/03/2023
"Arrived on site to test unit for not oven not turning off, customer stated console is unresponsive and time constantly runs ahead, tested unit found the unit is connected to Wi-Fi but not through the phone app, customer stated that they tried many times but it would not connect, attempted to run diagnostics but could not get into the system, replaced console, tested unit unit now running as designed, provided customer with Wi-Fi team number and advised to get it connected asap, job complete"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near New Braunfels, TX 78130
Andrey
Job Details: 02/03/2023
"Arrived on site to replace previously diagnosed control and drain pump, replaced parts, tested unit unit now functioning as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Canyon Lake, TX 78130
Andrew
Job Details: 02/03/2023
"Arrived on site to test unit for not washing. Found error f4e3(motor not engaging). Replaced wash motor, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model DU840SWKQ0
Near Killeen, TX 76549
Tyler
Job Details: 02/03/2023
"Arrived on site for dishwasher not draining/cleaning well. Upon arrival confirmed issue and found tub full of dirty water. Upon further inspection I found drain line connected to pvc pipe and flipped upside down, leading to backflow from sink and causing not cleaning/drain8ng issue. Readjusted drain line and ran multiple tests. Found unit could drain as designed with no leaks. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Waco, TX 76708
David Z
Job Details: 02/03/2023
"Arrived on site to install sealed system components to resolve no cool refrigerator. Replaced compressor, drier, drip pan. Vacuumed and verified pressures held for 10 minutes. Charged to manufacturer specs. Verified cooling on test. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Lorena, TX 76655
David Z
Job Details: 02/03/2023
Arrived on site to install right side pantry rail. Seated drawer on new rail and tested. Verified proper operation. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near McGregor, TX 76657
David Z
Job Details: 02/03/2023
"Arrived on site to diagnose dishwasher with damaged panel. On arrival found the console had cracked, causing it to sit unlevel. Replaced console and tested. Verified all working as designed. Call complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Kyle, TX 78640
Leonardo
Job Details: 02/03/2023
Arrived on site to test unit for burner not igniting correctly. Test unit and found burner heads not sitting correctly not allowing gas to ignite. Secured burner heads test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Mustang Ridge, TX 78610
Kevin
Job Details: 02/03/2023
"Arrived on site and inspected dishwasher and found control is unresponsive. After replacing control dishwasher will complete a diagnostic cycle. If issue continues order Control tab, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Mustang Ridge, TX 78610
Kevin
Job Details: 02/03/2023
"Arrived on site and inspected range and found burner heads are clogged with cooking grease. Showed customer how to disassemble center burner head explained that this is the only one that has bolts and needs to be taken apart periodically to be cleaned, after cleaning took one picture of burner head working properly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78745
Scott
Job Details: 02/03/2023
"Arrived on site ,replaced sump and motor . Ran diagnostics. All checked normal. No water leaks detected at time of service . Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Austin, TX 78748
Scott
Job Details: 02/03/2023
Arrived on site for back left burner not igniting properly . Found igniter not igniting gas properly and allowing too much gas to build before ignition . Replaced cap and burner head . Unit is igniting properly . No gas leaks detected at time of service . Called safety team and reported findings . Keep same ref # . Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Austin, TX 78747
Scott
Job Details: 02/03/2023
Arrived on site replaced both upper and lower interlocks and adjusted frame and reset control panel. Door is closing better . Ran couple cups of water and heating per wp specs . No breaker tripping . Job complete
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Austin, TX 78747
Scott
Job Details: 02/03/2023
Arrived on site for washer starting and then ending cycle without washing load . Ran diagnostics and during spin and agitation unit was making clacking and grinding noise . Checked and found collier on slider had slipped up . Replaced slider . Re ran diagnostics all checked normal. No water leaks detected at time of service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Austin, TX 78728
Vincent
Job Details: 02/03/2023
Arrived on site to install 3 way valve. Recovered refrigerant and De-braced old valve and braced new valve. I then vacuumed the system and charged it with 5.75 oz of R134. Unit should be working ass designed after this repair. Job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78725
Joe Z
Job Details: 02/03/2023
"Arrived onsite for F8-E4 . Upon arrival,power to unit is off. Customer restored power and F8-E4 error code for open float switch automatically appears. Removed kick plate to access drip pan. Drip pan is full of water. Found a drip of water coming from supply hose to valve. Removed hose for inspection. Found rubber washer is good just out of position. Reinstalled rubber washer and reconnected hose. Test unit and no longer leaking. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Cedar Park, TX 78613
Vincent
Job Details: 02/03/2023
"Arrived on site for refrigerator, inspected unit and work area. Installed all parts ordered previously. Tested and its operating as designed. No leaks where observed during service. Job completed."
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS00
Near Round Rock, TX 78681
Kimo
Job Details: 02/03/2023
"Arrived onsite for a cooktop that would continue to klick when lit. Upon inspection I found that This issue was Intermittent I begin with replacing the Spark module, but found that there was no change. I replaced the harness and tested unit one last time I found that clicking went away job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78717
Vincent
Job Details: 02/03/2023
"Arrived on site for dishwasher, inspected unit and work area. Customer complaint was dishwasher not working. Found a bad pump with error codes 9-1, 10-2. Replaced pump and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS0
Near Round Rock, TX 78681
Kimo
Job Details: 02/03/2023
Arrived onsite for a MW that is malfunctioning the display was not functioning. But all other functions worked. I am ordering the control and the display.; ordrng 1 W11467778 (CNTRL-ELEC) and 1 W11194422 (CNTRL-ELEC)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Spicewood, TX 78669
Lou
Job Details: 02/03/2023
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit plugged in and the FC evap fan on. I checked the FC section and found it warm and the evap fan circulating air. I pulled the unit out and checked the compressor and found it not on and neither is the condenser fan. I placed the unit in diagnostics and tested the compressor and condenser fan and when I turned the compressor and condenser fan on I could hear a relay popping on the hv control. Also, I found digits missing on the User Interface (UI). I found at the P1, the compressor and condenser fan is not getting voltage. I am ordering the HV control, UI and will return with the condenser fan motor. Scheduled return service for 02/08/23. Unit left unplugged for safety and no water leaks observed during service.; ordrng 1 W10854027 (Hv control) and 1 W10852669 (UI)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Georgetown, TX 78633
Maurice R
Job Details: 02/03/2023
Arrived on site for refrigerator making noise on inspection found the evap fan was hitting the fan shroud. The bearings on the fan motor our out and the shaft is making the fan blade hit the shroud. Ordering the motor and will replace lights on return.; ordrng 1 W11127829 (Evap fan motor)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Cedar Park, TX 78613
Kimo
Job Details: 02/03/2023
Arrive onsite for a refrigerator that is not cooling. Upon inspection I found that the compressor was not running I used a known good start device to test and found that the unit began running and a frost pattern formed. I did find that the door gasket was torn; ordrng 1 W11378944 (GASKET-FIP)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Austin, TX 78738
Luis
Job Details: 02/03/2023
Arrived on site for no cool. Powered unit on loud odd noise from compressor diagnosed a defective compressor ordering a new compressor; ordrng 1 W11547313 (Compressor) and 1 Wpw10143759 (Drier uv) and 1 W11506635 (Access valve) and 1 R600kit (R600kit)
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS00
Near Austin, TX 78738
Kevin
Job Details: 02/03/2023
"Arrived on site and found oven is not showing any power. Found thermal fuse has failed. Used a jumper and confirmed oven will work properly once fuse has been replaced. ordrng 1 WPW10545255 (Fuse)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS01
Near Austin, TX 78757
Luis
Job Details: 02/03/2023
"Arrived on site for not dispensing ice. Tested ice dispenser ice door motor powered on auger motor not running,checked harness at auger motor no power diagnosed a defective Niagara control ordering new control. ordrng 1 WPW10200659 (Main control), used 1 WP2318054 (Niagara control) from stock"
We serviced a
MAYTAG RANGE
Model KGRS505XSS05
Near Austin, TX 78758
David S
Job Details: 02/03/2023
Arrived on site for center burner not igniting and some of the knobs being broken. I found several of the valves on the manifold are seized and wont open. I replaced the center burner assembly. Because of the valves being seized the manifold needs to be replaced. I am ordering the manifold and authorization. The office will reschedule when we have eta on the part and AUTHO.; ordrng 1 WPW10204705 (Manifold) and 1 Autho (Autho)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Lampasas, TX 76550
Tyler
Job Details: 02/03/2023
Arrived on site for refrigerator with broken gasket. Upon arrival confirmed issue and found rc right side gasket tearing and had exposed magnet strip falling out of place. Replaced and shaped new gasket to door. Found unit sealing as designed. Call complete ; ordrng 1 Cnote (Used 1 gasket)
We serviced a
WHIRLPOOL DRYER
Model WED9290FW0
Near Austin, TX 78757
David S
Job Details: 02/03/2023
Arrived on site to possibly install previous diagnose part. I found the correct part not ordered. I am ordering a new filter. The office will reschedule when we have eta on the part.; ordrng 1 W10754439 (Filter)
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Pflugerville, TX 78660
Cliff
Job Details: 02/03/2023
Arrived on site to diagnose an oven that is not turning on. Found thermal fuse open preventing unit from operating. T-fuse will need to be replaced to complete repairs and office to set return appointment.; ordrng 1 WPW10545255 (Thermal Fuse)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Horseshoe Bay, TX 78657
Lou
Job Details: 02/03/2023
"Arrived on site to inspect dishwasher issues. Upon further inspection, the customer had questions regarding the dispenser. They advised that they dont know if its dispensing rinse aid or not because they cant see the rinse aid in the eyelet. I found they are using a clear colored rinse aid and I recommended they use a blue colored rinse aid. Also, I found the dial is broken and the dispenser is, more than likely, disposing too much rinse aid during each wash. I am ordering the dispenser and scheduled return service for 02/13/23. I made recommendations for use and care and detergent and rinse aid use. No water leaks observed during service.; ordrng 1 WPW10671905 (Dispenser)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Georgetown, TX 78633
Maurice R
Job Details: 02/03/2023
"Arrived onsite fo oven not heating. On inspection found the ignitor was open, went to replace the ignitor and the new one was damaged. No gas leaks detected during service.; ordrng 1 W11176454 (Ignitor) and 1 98005659 (Screw for ignitor)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW
Near Cedar Park, TX 78613
Kimo
Job Details: 02/03/2023
"Arrived on site for a stand up freezer that is not cool and Hasnt been cooling since they Bought it. Upon inspection I found the evap fan running but there was no frost pattern. Upon further inspection I found that the compressor was running and pulling 00.31amps. I am ordering a ss r600. Compressor, access valve,up drier. Office to reschedule ; ordrng 1 W11547313 (COMPRESSOR) and 1 Accessvalve (Access valve) and 1 Uvdrier (Uv drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBE02
Near Seguin, TX 78155
Andrey
Job Details: 02/03/2023
"Arrived on site to test unit for lights not working, tested unit found RC LED module very dim, all other led lights look good, ordering RC led module and control, office to reschedule ; ordrng 1 W11043011 (LED module) and 1 W11043763 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Bastrop, TX 78602
Joe Z
Job Details: 02/03/2023
Arrived onsite for foam coming out of refrigerator door. Upon arrival inspected unit and found foam insulation seeped through right top corner of RC door. Need to replace replace door. Ordering RC door and name plate. Office to reschedule.; ordrng 1 LW10912110 (RC stainless door) and 1 W11223753 (Badge)
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Bastrop, TX 78602
Joe Z
Job Details: 02/03/2023
Arrived onsite for not agitating. Upon arrival ran diagnostics and and there are no error codes. Ran a quick overview test and agitation and spin did not operate. Ran a normal cycle and unit fill but intermittently does not agitate. Need to replace control. Ordering control. Office to reschedule ; ordrng 1 W11411581 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Dripping Springs, TX 78620
Luis
Job Details: 02/03/2023
"Arrived on site for no,ice. Ran diagnostics icemaker passed harvest ran fill no water entering icemaker valve energized removed fill line from coupling unable to blow through line diagnosed frozen water line due to a defective fill tube heater ordering a new freezer door.; ordrng 1 LW11026425 (Freezer door ss)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Austin, TX 78747
Luis
Job Details: 02/03/2023
"Arrived on site for no ice and water dripping from ice container. Ran diagnostics ice box fan not running,E5 errror code on icemaker freezer cooling correctly,power cycled unit ran fast ice fan would power on diagnosed unit will need a new main control and icemaker. ; ordrng 1 WPW10675033 (Control) and 1 W11579560 (Icemaker)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Austin, TX 78737
Leonardo
Job Details: 02/03/2023
Arrived on site to test unit for unit leaking and kit advancing. Test unit and found unit leaking from heating element getting wash motor wet and shorting out board. Will need to order new element and control board. Office to reschedule. Unit is in a tight area will order 2 hour job. ; ordrng 1 W11537778 (Heating element) and 1 W11410066 (Control board) and 1 2hourjob (2 hour job)
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Waco, TX 76710
David Z
Job Details: 02/03/2023
"Arrived on site to diagnose range with damaged door and left door that shifts slightly while closing. Examined unit and found the right oven door had a protrusion on the right side. Replaced door skin to resolve. Found the new skin was dented in the corner and not an acceptable replacement. Ordered new door skin. I tested the smaller oven door and noticed that when the door gets almost fully closed and seats, it shifts to the left slightly, likely due to how the hinges are angled. Advised customer we can replace the hinges, but based on their design it may not alter the behavior of the door, and it may shift on closing based on the design. Ordering left side hinges. Returning tech can try and swap positions as well. Customer also advised me that the left front burner does not light. Verified that the igniter is sparking, but not lighting. Found service pointer W11643965 applies, to adjust the flame spreader. Ordering a new flame spreader if SP does not resolve. Office to schedule when all parts arrive. ; ordrng 1 W11643896 (Left Small Door Hinge) and 1 W11643900 (Right Small Door Hinge) and 1 W11315557 (Large Door Skin and Glass) and 1 W11319683 (Flame Spreader)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Harker Heights, TX 76548
Tyler
Job Details: 02/03/2023
Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found temps at room temp in both compartments. Found all fans running but compressor was locking up and turning off. Tried new start device and found same results indicating compressor would need to be replaced. Spoke with sr while on site about part availability and then rescheduled customer for complete repairs ; ordrng 1 W11574734 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 R600kit (R600 kit) and 1 Nitrogenkit (Nitrogen kit)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Waco, TX 76707
David Z
Job Details: 02/03/2023
"Arrived on site to diagnose dryer that is not heating. Tested unit and found it is not starting. If you try and engage unit, motor just buzzes. If you hand turn the drum it will start, but will slow and seems to be struggling to turn the drum. Ordering new motor, belt kit and blower wheel to resolve. ; ordrng 1 279827 (Motor) and 1 4392065 (Belt Kit) and 1 WP694089 (Blower Wheel)"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Marble Falls, TX 78654
Lou
Job Details: 02/03/2023
"Arrived on site to inspect washer leaking water.upon further inspection, the customer advised the unit is leaking water from the right side at the back of the unit. I placed the unit in diagnostics showing no error codes. Continued with testing and and when the drain pump came on, I found the drain hose, at the back of the unit, spraying water from the bend at the bottom right corner of the unit (photo). I advised the customer of my findings and am ordering the drain hose. Scheduled return service. Water at the wall was turned off and the unit left unplugged for safety. I had my customer sign the waiver of damages when work with water. ; ordrng 1 W11244231 (Drain hose)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Austin, TX 78717
Vincent
Job Details: 02/03/2023
"Arrived on site for washer, inspected unit and work area. Installed all parts by previous tech and after I was going to run a diagnostics unit would not do anything. I tried resetting by unplugging unit but nothing worked. Unit would not lock so Im ordering the door latch, strike and control if needed. ordrng 1 W11394572 (Latch) and 1 W11457841 (Strike) and 1 W11510463 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Round Rock, TX 78681
Kimo
Job Details: 02/03/2023
"Arrived onsite for a refrigerator that is leaking water into the rc. Upon inspection I found that the ice bin was frozen in place I removed the ice and tested the ice door and found that it was leaking air Which can Cause the ice to melt then freeze and I am ordering the ice door the ice box because I found some damage to it, the ice maker. Office to reschedule. ; ordrng 1 WPW10577864 (DOOR-ICE) and 1 W11579560 (ICEMAKER) and 1 W11605504 (BOX-ICE)"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Seguin, TX 78155
Andrey
Job Details: 02/03/2023
"Arrived on site to test unit for heating issues, the unit found top oven bake glow igniter not working, replaced part, tested unit, unit now functioning as designed, job complete"
We serviced a
KITCHENAID RANGE
Model KFGC500JPA00
Near Salado, TX 76571
Gerry C
Job Details: 02/03/2023
"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the front left orifice holder and installed the correct orifices in the rest of the burners. Operational test good, no gas leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354ESS3
Near Smithville, TX 78957
Joe Z
Job Details: 02/03/2023
"Arrived onsite for tripping gfci. Upon arrival ran diagnostics and got F8-E3 drain stuck on, F6-E1 low or no water . Resistance of Drain pump is 36 ohms and is within specs. Getting continuous 120 to drain pump with out call for drain. Gfci tripps immediately when drain pump is connected. Need to replace drain pump and control
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Georgetown, TX 78626
Maurice R
Job Details: 02/03/2023
Arrived on site to investigate previously diagnosed parts. Installed the new Ui and tested the unit to 350?. The UI is worth as designed and the unit is operating as designed.
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near Austin, TX 78746
David S
Job Details: 02/03/2023
Arrived on site to installed a new UI and main control. I gained access to the UI and control. I replaced both with new. I powered on the unit and tested both the left and right side oven. I preheated them to 350. I found them both heating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVSS2
Near Austin, TX 78746
David S
Job Details: 02/03/2023
Arrived on site for dishwasher not starting. I inspected the unit and work area. I ran a diagnostics cycle and found the unit filling with water but not spraying any water. I found the wash motor receiving power but not coming on
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78633
Maurice R
Job Details: 02/03/2023
"Arrived on site for oven in demo mode. On inspection try following the instructions in the customer care manual and they were not working. I then went to the first step in the manual and thats where I held down the settings button and it went to the tool menu. Went down to info, that is where I found the setting to turn demo off. Showed the customer how to exit demo.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Marble Falls, TX 78654
Lou
Job Details: 02/03/2023
"Arrived on site to inspect refrigerator leaking water. Upon further inspection, the tenant advised water is leaking from the left side of the unit. I disassembled the FC section and found no ice or evidence of frozen water in the bottom of the freezer. I pulled the unit out and inspected the drain tube and removed it and cleared it. I found no ice in the drain and there was water in the evaporator pan from the evaporator defrosting. I checked the ice maker and found no ice or water in the tray. Using my jumper wire, I tested the ice maker from points T-H and it harvested and called for water but no water dispensed. I found the fill tube clogged with ice. Removed the ice and retested and unit is operating as designed. With the ice in the fill tube, when the valve would open and dispense water, the ice blocked the water and the water would back out through the water line at the back of the unit. No water leaks observed at the end of service, job completed. No one available to sign for ticket."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Marble Falls, TX 78654
Lou
Job Details: 02/03/2023
"Arrived on site to inspect refrigerator leaking water from the bottom and puddling in the freezer section. Upon further inspection, I disassembled the FC section and found a slab of ice in the bottom of the freezer and frozen water streaks coming from the right side of the evap drip pan. I removed the evap cover and found a slab of ice in the drip pan and the drain clogged with ice. I pulled the unit out and checked the drain tube at the back of the unit and found it was clear from previous service call and it was the correct P trap type tube. I removed the ice from the drip pan and blew out the drain with my steamer. Using my mirror and flashlight, I placed my flashlight in the drip pan and checked the drain from the back of the unit with my mirror and found the tube is clear now Advised office of agreement. No water leaks observed at the end of service, job completed. No one available to sign for receipt."
We serviced a
SAMSUNG DRYER
Model DV40J3000EW/A2
Near Pflugerville, TX 78660
Cliff
Job Details: 02/03/2023
Arrived on site to diagnose a dryer that is not heating. Found failed heating element and replaced heater assembly. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cedar Park, TX 78613
Kimo
Job Details: 02/03/2023
Arrived on for a DW that is not filling with water. Upon arrival I put the unit in diag mode and found that the water inlet valve was not letting water in but it would hum. Upon further inspection I found that the valve was clogged. I installed new valve and tested unit and found unit operating as designed. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Cedar Park, TX 78613
Kimo
Job Details: 02/03/2023
Arrived onsite for a washer that will not turn on. Upon inspection I found that there was no power at the wall to the washer. I reset the breaker and tested for Power to the washer again and found none. I advised the customer that there maybe and issue with this particular circuit and the they are going to have breaker fixed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Canyon Lake, TX 78133
Andrew
Job Details: 02/03/2023
Arrived on site to test unit for lights not working. Replaced bad FC module using S-code S191AQ. Unit now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near New Braunfels, TX 78132
Andrew
Job Details: 02/03/2023
Arrived on site to test unit for periodically not wringing clothes out. Found drain hose was at least 2ft in drain tube. Ran diagnostics and found excessive hose in drain tube was creating a siphon and not draining properly. Referred customer to service pointer W10608624(drain hose installation). Adjusted drain hose for customer and completed diagnostics with no issues. No leaks detected.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Austin, TX 78739
Kevin
Job Details: 02/03/2023
"Arrived on site and inspected washer and found cold water valve is leaking. After replacing valve is no longer leaking ran test 51 to confirm operation, job complete
We serviced a
WHIRLPOOL WASHER
Model LSQ9010PW6
Near Austin, TX 78739
Kevin
Job Details: 02/03/2023
"Arrived on site and inspected washer and found cam inside agitator has worn down and coupler is broken.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV01
Near Lockhart, TX 78644
Matthew
Job Details: 02/03/2023
Arrived onsite for ice maker overproduction . Upon arrival inspected unit. Found bale arm out of position and not allowing ice maker to recognize the bin is fill. Inserted arm correctly. Shifted arm into off and on position and unit is responding. If symptoms persist recommend replacing ice maker.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near San Marcos, TX 78666
Matthew
Job Details: 02/03/2023
"Arrived onsite for built in microwave not powering on. Upon arrival inspected unit. Pulled unit from wall to inspect components and power supply. Inspected incoming supply voltage at block and found unit only receiving 120 vac , however this model is set for 240 vac due to convection cooking potential. Notified builder that unit is not receiving proper voltage. Tested and unit is functioning and heating properly. Job complete"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS4
Near New Braunfels, TX 78130
Andrey
Job Details: 02/03/2023
"Arrived on site to test unit for touch screen not working and loose parts in side door, tested unit found multiple brackets and mounting broken off in side door, when taking door apart door handle mount brackets where also cracked, will need new door to fix issue, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY07
Near Buda, TX 78610
Matthew
Job Details: 02/03/2023
"Arrived onsite for refrigerator making noise. Upon arrival inspected unit. Ran several tests and found noise was happening when unit is calling for water for ice maker. Bypassed the filter and found noise stopped. Found filter housing needs replacement, internal seals are breaking down. Part W10502642. If customer chooses to move forward he will contact his home warranty for approval and reimbursement. Please contact customer to confirm if moving forward.
We serviced a
GE REFRIGERATOR
Model PSS25SGNABS
Near Killeen, TX 76543
Tyler
Job Details: 02/03/2023
Arrived on site for refrigerator not cooling properly. Upon arrival confirmed issue. Couldnt replicate noise reported but was able to narrow down issue to compressor shutting off to early due to over heating/airflow restrictions at condenser coil. Informed customer of findings after I verified both ice bucket was full of ice and evap coil could frost over healthy and evenly. Customer stated they would clean coils themselves. Collected service and found unit working as designed.
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP02
Near Belton, TX 76513
Gerry C
Job Details: 02/03/2023
"Arrived to instal previously diagnosed and ordered parts. I found the evaporator had ruptured somewhere within the finned area to the right side of the evaporator assy. I removed and replaced the evaporator and elected to replace the compressor due to prior report of it running extremely hot. I vacuumed the system and found no signs of leaks. I charged with the MFG prescribed refrigerant charge and tested. The FC light module would not operate and was causing the ceiling modules in the RC to dim and I found the unit out of serial number range for the MFG TSP. During inspection of the module,I found the wiring defective from manufacture and I contacted the MFG tech line, SR 7735653005 and advised of my findings that the FC LED module was unable to be changed due to incorrect harness routing and excessive insulating foam placement. The MFG tech deemed the issue and that nothing further could be done to correct the lighting system. No leaks observed during service."
We serviced a
KENMORE RANGE
Model 790.7290201
Near Bartlett, TX 76511
Gerry C
Job Details: 02/03/2023
Arrived to inspect ignition issues. I found the igniter resistance was 218 and expected was approximately 100 . I removed and replaced the igniter and tested. The unit heated and cycled as designed. No gas leaks detected during service.
We serviced a
WHIRLPOOL FREEZER
Model WRT318FMDB01
Near Austin, TX 78745
Scott
Job Details: 02/03/2023
"Arrived on site ,replaced evap harness . All checked normal. No water leaks detected at time of service. job complete"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Austin, TX 78748
Scott
Job Details: 02/03/2023
"Arrived on site for dryer shutting off after couple seconds . Found motor centrifuge switch had failed . Replaced motor , unit is functioning properly . Motor is still covered. Job complete"
We serviced a
GE REFRIGERATOR
Model GSH25JSXBSS
Near Austin, TX 78727
David S
Job Details: 02/03/2023
Arrived on site ge fridge not making ice or dispensing water. I isolated the filter housing and found it not allowing water to pass through. They agreed. I installed the housing and filter. I tested the unit and found it working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Austin, TX 78717
Vincent
Job Details: 02/03/2023
"Arrived on site for dishwasher, inspected unit and work area. Customer complaint was dishes not was washing. Entered diagnostics and found error codes 5-1 , 2-1. Found low water pressure coming int the unit. Removed water supply hose and found calcium build up from water heater in the valve. I replaced valve and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Buda, TX 78610
Luis
Job Details: 02/03/2023
Arrived on site. Diagnosed a defective freezer led module per service pointer replaced defective led module autho S191AQ ; used 1 W11601310 (Led module) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS01
Near Austin, TX 78757
Luis
Job Details: 02/03/2023
Arrived on site for light issues. Found a defective led module per service pointer removed all led modules installed updated led modules all leds working as designed. Autho S84638 ; used 4 W11632139 (Led module) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Austin, TX 78736
Luis
Job Details: 02/03/2023
"Arrived on site for no ice. Unit has been running for about 1 day checked icemaker mold ice in mold ran diagnostics no errors ran harvest test ice dumped to bin,power cycled unit ran harvest test passed ran fan test passed ran fill test passed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Pflugerville, TX 78660
Cliff
Job Details: 02/03/2023
Arrived on site to diagnose a microwave that has grease accumulating on cabinets. Found vent system working normally and advised customer on microwave installation and uninstall procedures and that they cannot be perfectly sealed to external venting. No repairs needed and job is complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Pflugerville, TX 78660
Cliff
Job Details: 02/03/2023
Arrived on site to diagnose a dishwasher that is leaking. Found water leak from incoming water supply hose. Issue is a plumbing issue and builder will need to have supply line replaced to correct issue. Left water off to dishwasher and unit cannot be used until plumbing issue is corrected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Fischer, TX 78623
Andrew
Job Details: 02/03/2023
Arrived on site to test unit for gasket coming off on top left corner of RC door. Replaced gasket and formed with heat gun. Unit working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Dale, TX 78616
Matthew
Job Details: 02/03/2023
"Arrived onsite for dryer not functioning. Upon arrival inspected unit. Tried running a cycle and unit would engage for 1 second, then quit. Ran diagnostics and found F1E1 error. Per tech sheet, control needed replacement. Replaced control and tested. Unit is now functioning properly. Job complete"
We serviced a
WHIRLPOOL FREEZER
Model WRT112CZJZ00
Near Horseshoe Bay, TX 78657
Lou
Job Details: 02/03/2023
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve, UV dye drier and vacuumed the system. Pressures held and I installed 41g of R600 refrigerant and monitored the unit. Unit began to cool. I placed the unit in diagnostics and tested and unit is operating as designed. No water connections to the unit and no water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Georgetown, TX 78626
Maurice R
Job Details: 02/03/2023
"Arrived on site for previously diagnosed parts. Installed gear case,actuator,belt,capacitor and cam . Tested unit in diagnostics mode and the squealing noise was not there. Unit operating as designed and no water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Georgetown, TX 78626
Maurice R
Job Details: 02/03/2023
Arrived on site for dishwasher that wont latch. On inspection found the latch was sprung upward and the strike could not close into it. It damaged the strike so I replaced both pieces. The unit is operating as designed now. No water leaks were detected during shipment call.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Pflugerville, TX 78660
Cliff
Job Details: 02/03/2023
Arrived on site to diagnose a range that is not baking. Found bake ignitor faulty and replaced it. Tested unit and found all is functioning properly at this time.