"Arrived on site for unit not draining. Upon arrival, ran diagnostics and found no issues. Checked error codes and found F0E5 off balance detection. Cleared code. Unit is in an 8 bedroom housing. Spoke with owner of property in regards to off balance occurrences and stated the unit did not ring all the wet clothes due to unbalance. Owner agreed with assessment. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

Arrived on site to install control w11683480. On adoration installed part and tested dishwasher. Found unit working as designed call compete

"Arrived on site for refrigerator needing 212643 sealer, w11172798 control, w11098695 scroll, w10316760, w11509095 ui. On arrival installed parts and informed customer to allow 24hrs to stabilize temps. Call complete"

"Arrived onsite for unit needing gearcase, cam and actuator replaced. Also replaced control under s code. Replaced and tested. Unit is now functioning properly. Job complete"

Arrived on site for microwave not allowing g popcorn setting to work properly(per customer on arrival) I found customer using popcorn brand that stated not to use the popcorn setting. I instructed the Customer how the popcorn setting works and to read brand bags carefully to see if it's popcorn button safe or not. Unit works as designed. Call complete

Arrived on site for refrigerator not cooling. Tempmwas 56. Freezer tempmwas q5 at top and -7 at bottom. Found unit is not defrosting. Went into diagnostics and confirmed bimetal and heater are closed and working. Used heater and a steamer to clear ice. Replaced control board. Set to 8 hour defrost. Verified operarion. Call complete.

"Arrived onsite for bake and broil elements not working. I found the breaker to be tripped. I followed the procedure of the elements tripping the breaker and replaced the bake, broil, and control. I ran the unit to 500 degrees with the ground off and it reached temp. I replaced attached the ground wire and ran unit to 500 degrees again. Unit reached temp and I advised the builder to leave it running for 1hr 30 min. Builder agreed and stated he will turn the unit off within that time. Call complete. Installed W10856603 Broil element, W11182108 Bake element, and W11567368 CONTROL. Called techline to document SR 7741371747 Spoke with Brandon."

"Arrived on site for F2E1 error. Upon arrival, confirmed issue. Power cycled unit and error still appears. Proceeded to replace W11598167 console. Configured unit to correct model number. Tested unit and now unit is functioning as designed."

"Arrived on site for refrigerator not cooling. On arrival confirmed issue and found compressor and all fans running but I found a leak in evaporator coil. U it will need sealed system repair(copper cap tube). Ordering w11578004 evap coil, w11580057 compressor, wpw10143759 uv drier, w10913906 access valve. Office to reschedule once availability of parts is known. No one available to sign; ordrng 1 w11578004 (Evap coil) and 1 w11580057 (Compressor) and 1 wpw10143759 (Uv drier) and 1 w10913906 (Access valve)"

"Arrived onsite for unit it leaking. Ran diagnostics and found open float switch. Found float not seated in assembly correctly, not engaging switch and over filling. Adjusted float and switch. Tested and unit is not currently leaking. Customer will monitor. Job complete"

"Arrived on site to replace previously diagnosed part. Upon arrival removed blower wheel successfully and replaced the motor (279827). Tested unit, noise has been eliminated and unit is now running as designed, job complete."

"Arrived on site to diagnose unit making a clicking sound upon startup. Noted that the unit stops operating approximately 3 seconds after starting. Tested unit and found that the upper interlock switch was not transitioning from normally open to closed. Replaced upper interlock switch, tested unit, and confirmed proper operation. Job complete."

"Arrived on site to test unit for not filling. Upon arrival customer stated there is no water pressure when the unit is filling and cycles do not complete. Tested unit, verified very low pressure when filling and excessive vibration from the valve. Found water lines are crossed. Removed lines and inspected valve, found hot side clogged completely cutting off cold water supply. Replaced valve (W11513255) and tested unit, water pressure has been restored and all components are properly engaging. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site, replaced igniter due to cracking also needed thermal fuse . Replaced igniter and thermal fuse WP3392519, 279311. Dryer is nowmheating properly . Cleaned minor amout of lint out . Job complete"

Arrived on site for a washing machine that is flashing error codes and will not unblock lid. Inspected unit and work area. The customer advised that the unit quit in the middle of a load and will not drain out any of the water inside of the basket or start a new cycle. I did confirm the customers complaint and gained access underneat. I found the wire harness split at the drain pump. I was able to get the unit to drain out the water but am ordering a wire harness for replacement. I rescheduled the customer to 4/22. ; ordrng 1 W11643701 (Wire harness)

"Arrived on site for customer complaint of dispenser not closing, found the dispenser that was just installed wouldn't stay closed, found the new dispenser wouldn't close either. Ordering dispenser. ; ordrng 1 Wpw10199696 (Dispenser)"

Arrived on site to test unit for oven not cycling and getting to hot. Found relay to bake element was staying on. Replaced control(W11546066) and d oven sensor(WPW10181986). Verified elements now cycling as designed. Job complete.

"Arrived on site for a refrigerator that is freezing items in the refrigerator section. Inspected unit and work area. The customer showed me the interior of her fridge, and I found all items in the refrigerator frozen. I checked resistance at the refrigerator thermistorand found it at 9.65k ohms (29 degrees farenheit) indicating the thermistor was within range. I found no evidence of any defrost issue within the freezer section but found the freezer setting at the minimum setting. I adjusted the freezer setting in the freezer to the maximum setting for now while the food thaws but advised them they can move it back to the recommended setting thereafter. I went ahead and replaced the control and tested the unit. The unit began to work and operate as designed. Call complete. W11562260."

"Arrived on site for customer complaint of unit not heating. Found failed element, I replaced element, unit tested good. Part used wp3387747"

"Arrived on site for customer complaint of loud noise during spin. Found no error codes, ran high speed spin in diagnostic mode, tested good, ran DMLS calibration, unit tested good. Instructed customer on proper use of machine."

Arrived on site to test unit for not cooling. Found crimp fitting was leaking refrigerant. Needing sealed system repair. Needing 2hrs on return visit. Office to reschedule. ; O-emld tckt

"Arrived on site for customer complaint of unit not washing, found failed sump assembly. I replaced sump assembly, unit tested good. Part used w11613570"

"Arrived on site for customer complaint of unit not completing cycles. Found control not recognizing water level. I replaced control, unit tested good. Part used w11549931"

Arrived on site to test unit for not cooling properly. Internal temp was 25 on arrival compressor is extremly hot and pulling 1.7amps. Recommend compressor and heat exchanger due to exchanger being extremly corroded. Needing 2hrs on return visit. Office to reschedule. ; ordrng 1 W11507067 (Evap) and 1 W10574478 (Heat exchanger)

Arrived on site to test unit for not washing. Found when plugged in unit would instantly enter drain. Recommend control replacement. Office to reschedule.

423 amArrived on site to replace right side fresh food . Found gasket damaged . Also customer pointed out left side door is cracking at the bottom . Ordering both fresh food gaskets . Set return 4/23 am if possible preferably. No water leaks detected at time of service. ; ordrng 2 W10407212 (Fresh door gasket)s

"Arrived on site , dispatched wrong part . Reordering correct part . No water leaks detected at time of service. Call to set return . ; ordrng 1 LW10642551 (Fresh door ss)"

"WED7300XW0 Arrived on site from previous visit to install parts. I installed thermal fuse,thermal cut off ,repair kit, element,thermistor and last part that was needed belt was defective. The repair-kit belt wasn't long enough for dryer. Belt is needed im ordering parts and office to reschedule. ; ordrng 1 Wp8547274 (Belt)"

"Arrived on site ,replaced control W11603810. Ran diagnostics and calibration cycles. No error codes . Washer passed all tests . No water leaks detected at time of service. Job complete."

"Arrived on site to inspect range, tripping the breaker. Upon further inspection, I found now issues with the wiring. I followed safety protocol and documented with photos. I replaced both elements and control, removed the ground connection, and set bake to 500 for 30 min. I reconnected the ground and since the customer was not home and was a vacant unit. I could not run the oven and additional 2 hr. The customer will need ro run the oven for 2 hrs ro complete the burn off procedure. I. Called Saftey to document. SR 7741374050. W10856603 W11182108 W11696067. No one on site to sign"

Arrived on site for urned motor fan . Found motor burned out . Replaced motor W11105126. Tested unit lights & fan working properly . Job complete

Arrived on site for unit making noises. Ran unit full cycle still can not duplicate sound customer keeps getting. Tightened back panel added some sound pads and monitored unit again but still can not duplicate sound. Called Yessenia property owner and explained to her the situation she is aware of the sound but doesn't think the sound is that bad either. She informed me she will let tenant know she will no longer call in this ticket considering she doesn't think the noise is a problem. No one on site for signature

Arrived on site to inspect dryer not starting. Upon further inspection I attempted to start the dryer and it would not start and only displayed 'err'. I gained access to the inside of the dryer and found the door switch connection not fully seated. I reseated the connection and tested the dryer. The dryer is now operatimg as designed. No parts installed. No one on site to sign

Arrived on site to replace dented fridge door. Replaced door and tested unit is now functioning properly and as designed to job completed no one on site for signature

"Arrived on site to inspect washer banging during spin. Upon further inspection, I placed the machine into diagnostics and observed no error codes. I found that the water valve was not operating properly and taking a long time to fill. I found that the clothes were not being evenly dispersed around the tub before the spin cycle. I advised the customer on proper detergent usage. The customer was using too much detergent and could be contributing to the clothes not being evenly dispersed around the tub. I am ordering the valve and scheduling for 4/22. No water leaks observed during service.; ordrng 1 W11513255 (Valve)"

Arrived on site for start button sometimes would work. Ran diagnostics got .2-1 error code . During test wash start button started to flash and ended drain cycle too soon . Replaced control W11613566 and reran diagnostics wash . Unit passed test . No water leaks detected at time of service. Job complete

Arrived on site for customer complaint of unit not heating. Found broken heating element. Ordering element. ; ordrng 1 W10518394 (Heating element)

"Arrived on site for customer complaint of all 4 doors being damaged. I replaced all 4 doors, unit tested good. Parts used w11477021, w11477033, w115477034, w11477025"

Arrived on site to repair previously diagnosed issue unit needs new control. Replaced control and calibrated. Ran test cycle unit is functioning properly and as designed. No leaks present at this time job completed

Arrived onsite for unit not turning on upon further inspection checked voltage 248 at plug & unit disassembled unit found dead snake in blower removed dead snake reassembled unit tested cycles unit is working as designed

WED5800BC0 Arrived on site for a dryer not spinning on arrival verified issue. I took apart dryer and seen broken belt i wasn't sent one but I had in truck stock. I replaced and tested product works as it's designed.

KRMF706ESS05 Arrived on site for a refrigerator not freezing. On arrival temperature was In RC 37 and FC 32 . Freezer wasn't cooling at all I checked for any ice buildup in the RC frost pattern was good and then I looked at the FC that's when I noticed a large amount of ice I uploaded photo. I checked the heater and readings were correct I tested evaporator motor in both apartments both ran great. Before I was going to remove ice client stated that the door wasn't closing and it had a large gap I uploaded photo. I removed all the ice on evaporator cover and put all parts for FC door . No more gap door closing as its designed. Client is going unplug product and defrost all ice build up i was unable to remove all ice my steamer isn't working at the moment. No parts used no water leaks visible from main water supply .

WFES3030RS0 Arrived on site for a range tripping breaker. On arrival I verified issue client stated when using oven it will trip breaker. The bake and broil elements have not been received yet I will have to reschedule client for the next available date. Rescheduling client for 4/21/25; schdld next appmnt for 4/21 MON !

"Arrived on site for a washing machine that is intermittently leaking from the door. Inspected unit and work area. The customer advised that sometimes this unit does not leak but other times it does. He stated there doesn't seem any rhyme or reason for it because it happens on different load types and cycles. The customer showed me where the unit was leaking in appear to be leaking from the bottom side of the bellow. I checked the bellow itself and found the bellow in good condition without any tears or defect. I checked the door and found a clumped of dog hair stuck to the bottom of the door, causing the a gap in the gasket seal. I removed the hair debris and ran the internet on heavy duty with some towels and a blanket. I found the unit working and operating as designed with no leaks present during operation. I did advise the customer that he will need to make sure that his gasket and door are free from hair debris in order for the gasket to make a proper seal. The unit is working and operating as designed. Call complete. No parts were installed."

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the gear case and wash plate and tested the unit. The unit began to work and operate as designed. Call complete. W10752283 and W11449840.

"Arrived on site to inspect dishwasher with no power. Upon further inspection, I found that the control was receiving proper voltage. However, there was no outgoing voltage from the control. I will need to order the control due to an internal failure. I am ordering the control W11683480 and office to schedule return service when the part is available. No water leaks observed during service. ; ordrng 1 W11683480 (Control)"

Arrived onsite for unit not draining & leaking upon arrival customer stated the last few loads it had a small water leak in front of unit & not draining upon further inspection found ran diagnostics found f9e1 not draining inspected drain pump found it was very hot replaced drain pump W11396717 order parts tub ring W11590590 no leaks observed during service ; ordrng 1 W11590590 (Tub ring)

KUIX535HPS00 Arrived on site for a stand up icemaker not making ice. On arrival verified issue no water was going into product further inspection I found water purifier was not allowing water to get to the icemaker. I reset water purifier then tested icemaker again product is working as its designed no water leaks visible from main water supply no parts used. I instructed client to keep an eye on his water purifier.

"Arrived on site for a washing machine that is bouncing around on time. Inspected unit and work area. The customer advised that she had washed and load of shoes and a blanket and had thrown in about three pods to get them clean. She advised that at the end of the cycle, the unit was just running and running and running. She stated that she had to unplug the unit in order to get the machine to stop. She also stated that fabric softener does not dispense fully and her agitator was loose. I did confirm all three complaints and ran the unit through diagnostics. I found an F9 E2 (water ring detected/drain pump issue), F0 E2 (oversuds), and F2 E1 (UI stuck key) error codes. I did advise the customer that the the issue with her previous load appeared to be that she had used too much soap, which was causing the control not to be able to determine when the unit had completely drained with the excess suds. I also explained to the customer that the time that she is reading on the user interface is an estimated time and can change depending on certain factors (off balance loads, long fill times, etc.). I ran the unit through an auto test, and the unit ran as designed. I tightened the agitator onto the drive shaft and found it seated properly. I also found that the detergent dispenser was clogged with semi dried residue all over. The customer cleaned out the dispenser drawer, and we retested the unit. We found all portions of the machine working and operating as designed. I ran the unit through a little quick wash and found the unit counting down and working as designed. Call complete. No parts were installed."

"Arrived on-site for range tripping the breaker. Verified the issue. Installed broil element (w10856603), bake element (w11182108) and control (w11707168) disconnected the ground and heated to 500. Reconnected the ground and everything is working as designed."

"Arrived on site to follow up on door replacement. Installed new RC door and added badge. Verified proper fitment and level. Turned on mullion heaters to reduce condensation buildup. Unit working as designed. Parts used - W11223753, W11436604."

"Arrived on site to diagnose washer leaking a little when in use. Tested unit and checked fabric softener fill, and found when filling the water is rising and going over the tub ring. Customer had no experienced a leak since they had stopped using fabric softener a few loads ago either. I replaced the tub ring with the updated model to resolve. Tested unit and verified unit working as designed. Repair completed. Parts used - W11590950."

Arrived on site for dispenser door not opening. Customer also says he fells like rinse aid is not dispensing cause unit does not drying very well. Diagnostics shows

Arrived onsite for unit having particles in water when dispensing. Supply line and filter have already been replaced. Ran water in container and confirmed issue. Took pictures and called techline for assistance. Spoke to Steve SR#7741371042. Found that filter is counter acting water additives. Tech recommended flying system without the filter in place as well as using the unit without the filter in place. Ran approximately 2 gallons of water and found particles were almost completely gone. Customer will use as directed.

"Unit 1. Arrived onsite for dryer repair. Spoke to tenant and found unit is functioning and does not need repair, they need the ventilation cleaned. Notified customer that this is not a service we provide. They would need to contact duct cleaning services."

"Arrived on site to test unit for not latching. Upon arrival customer stated door was not closing well. Tested unit, found latch is working as designed. Ran a diagnostic cycle, latch locked properly and all other components are properly engaging. No one on site for signature. Unit is running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to replace previously diagnosed parts. Upon arrival broke out blower wheel and replaced wheel (WP694089) and motor (279827). Reassembled and tested unit, all noises have been eliminated and unit is now running as designed, no gas leak detected, job complete."

"Arrived on site for water leaking. Removed evaporator cover in fresh food section frozen drain and broken styrofoam from cover,removed drain extension in compressor compartment found obstruction in extension flushed and cleaned extension reinstalled extension,ran water through evaporator drain watwr draining correctly, replaced fresh food evaporator cover ran diagnostic all test passed. W11167902"

"Arrived on site to test unit for not starting cycle, tested unit found a shirt stuck under wash plate , added penetrant oil but could not remove wash plate, inspected under unit and found unit leaking oil, will need to replace gearcase, slider, rotor and wash plate, ordering parts rescheduled for 4/23, ; ordrng 1 W11510461 (Wash plate) and 1 W11449841 (Gear case) and 1 W11260238 (Rotor)"

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the hinge bearings and found the lid came with the hinges and covers. I replaced the lid as well and tested the unit. The unit began to work and operate as designed. Call complete. W11627419, W11638181, and W11638180."

"Arrived onsite and replaced paddle, shield and trim parts to repair for normal ice dispening function. W11087492, W11227946, W11222983, W10815345, W10663699"

"Arrived on site for customer complaint of LF burner not switching to low heat. Found failed switch, I replaced infinite switch, unit tested good. Part used w10857622"

"Arrived on site for customer complaint of unit leaking. Found gravity drain hose was not inserted into floor drain causing leak. Found wood floors damaged, see pictures, damage is hard to see from pictures, but floors are buckled. Spoke with DW and MS"

Arrived on site to replace parts ordered by previous tech. The unit is working as designed now parts needed. See pictures

"Arrived on site to test unit for not heating. Upon arrival customer stated after the initial repair, unit did not heat the first 3 cycles. Later in the day the unit began to heat. Tested unit, found burner tube igniting but not reigniting when cycling. Gained access to internal components, found igniter is degrading and flame sensor window is covered in soot. Replaced igniter (279311) and flame sensor (WP338906) and tested unit, unit is now cycling properly and is heating. Unit is running as designed, no gas leak detected, job complete."

"Arrived on site to diagnose refrigerator that is not cooling. On arrival unit was plugged in and at room temp. Compressor would not start and just clicks. Compressor is hot, but will not run just attempted starts and buzzing. Tried a different start device and found same result, compressor is fully locked up. Ordering sealed system repair to resolve, compressor locked due to seized rotor or leak. Office to schedule return visit. Ordering SS parts. ; ordrng 1 W11598433 (Evap) and 1 W11686820 (Compressor) and 1 W11506635 (Access Valve) and 1 Wpw10143759 (Dryer) and 1 W11644420 (Condenser)"

"Arrived on site to diagnose ice machine not producing any ice. On arrival customer said they saw an issue with a black box on the reservoir. Examined unit and found the reservoir is cracked / breaking all the way around where the drain pump is, and reservoir cant hold any water. They are also having intermittent issues with the unit not having power having to be moved to power on. Found no issue with power cable, which leads to failing socket on external drain pump. Ordering reservoir, drain pump, and also external pump to resolve failure to hold water. Once parts are installed unit can be run for longer. Customer will not be back until 4/30. Set return for 4/30. ; ordrng 1 W11614100 (Reservoir) and 1 W11542868 (Drain Pump) and 1 W10863947 (Tube/Head) and 1 W11023835 (Reservoir cap)"

"Arrived on site to diagnose dryer not turning on / dead. Examined unit and found no response from panel. Found breaker tripped as well. Checked terminal block and found L2 wire had gotten loose from the block retaining tabs and made contact with the rear panel and shorted out, popping breaker and damaging wiring. I was able to repair the damaged wiring and secure the wire to the block and insulate, however breaker will not reset with the unit unplugged and needs replacement. Advised homeowner of the damaged breaker and that it must be replaced before dryer will run. Unit should be working as designed once breaker is replaced. Call completed."

"Arrived on site for washer giving f7e4 code. Found rotor screw is stripped. Used known methods of removing but was unsuccessful. Checked agitator and it did some off but was rusting underneath. Washer will need a full rebuild. Ordering parts needed., gearcase, slider, clutch, rotor, washplate, tub, suspension, basket, filter, filter screw, stator, stator screws, lower harness, gearcase screws. Will submit for authorization. ; ordrng 1 W11219115 (Outer tub) and 1 W11400156 (Suspension) and 1 W11178227 (Basket) and 1 W11568797 (Filter) and 1 WP8533928 (Filter screw) and 1 W11568984 (Lower harness) and 1 W11195971 (Stator) and 8 W11027980 (Stator screw)s and 4 WPW10249633 (Gearcass screw)s"

"Arrived on site for washer giving water error code . Ran diagnostics. No error codes . Unit passed test wash . Found service pointer W11758510. Set up wifi with customer and unit downloaded software update . No parts used, nomwater leaks detected. Job complete ."

"Arrived on site for washer not spining clothes out . Ran diagnostics got 0-1,8-1,0-2. Ran all test wash cycles u it is preforming normally . Did find out customer had been using wrong type of soap and when running clean cycle not using any cleaner . Advised on using cleaner. Collected162.36 aautho TM33L9. No parts used ,no water leaks detected at time of service. Job. Compete. U it is missing mod &ser tag"

"Arrived on. Site for washer not finishing cycles .ran diagnostics got no error codes . Unit passed wash tests . Did hear louder then normal clunking noise when motor kicks in to start spin . Ordering stator ,rotor , . No water leaks detected at time of service . Call to set return. ; ordrng 1 W11316246 (Wl switch) and 1 W11314361 (Rotor)"

"Arrived on site for oven smells like gas when being used. Upon arrival, inspected unit. Found air shutter wide open. Adjusted shutter and now get a better flame. Unit is operating as designed. No gas leaks detected. Contacted SAFTEY team and spoke with Robin. Explained finding. Notes were documented. Job complete"

"Arrived on site for refrigerant leak at the evaporator. Removed defective evaporator installed a new evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good checked frost pattern good. Wp2188823,wpw10143759"

"WRX986SIHZ03 Arrived on site from previous tech to install parts. I installed fan ice box,heater,motor evaporator rc, hv control, and motor evaporator fc, I tested product works as it's designed no water leaks visible from main water supply."

Arrived on site for front left burner not operating. Inspected unit and found fracture in coil. Replaced 1 element W11517959. Test unit and is operating as designed. Job complete

"Arrived onsite for unit not responding and now stuck full of water. Found display flashing error code F1E1 main control failure. Also found harness shorted. Replaced lower harness, capacitor, and main control. Tested unit and when unit was supposed to agitate, after draining , the unit stoped and flashed ontrol board failure. Caltechline for assistance. Spoke to George SR#7741367694. Ran checks and tech believes electronics were shorted. Techline wants main control and UI replaat the same time. Re ordering control. And UI. Office to reschedule ; ordrng 1 W11513246 (Control) and 1 W11481116 (Encoder) and 1 W11665945 (HMI wire harness)"

"Arrived onsite for unit not draining or starting a cycle. Found latch mechanism broken, so replaced latch. Tested and found pump not energizing. Found small break in harness. Repaired wire and secured per service pointer with truck stock clip W11284522. Unit is now functioning properly. Job complete."

"Arrived on site for unit not filling with enough water. Upon arrival, found unit filling correctly but not washing. Wash motor is energized but not running. Proceeded to replace W11613479 motor and sump assy. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

Arrived on site for washer constantly running drain pump. Replaced control and calibrated. Ran test cycle unit is functioning properly and as designed to. No leaks present at this time job completed no one on site for signature

"Arrived onsite for unit creating moisture and setting off carbon alarms. I took off the plastic coupler mounted to the vent hose and held on the hose while testing temps. I found the unit to be heating as designed reaching 170 and dropping as designed. Customer stated the vent in the wall has a grate which is collecting lint. I stated to the customer that the wall vent grate is not good and suggested getting it removed. The whole issue is the vent hose is not set up properly and is letting the fumes and hot air escape into the house creating the moisture and setting off alarms. I advised the customer that she will need a new vent setup if she wants the issue to be fixed. I showed customer the temps and spoke with PR about it. There is a vent issue and once fixed no problems will be present. Unit is operating as designed and checked the flame to see if there is any yellowing, no yellowing present flames are blue. Call complete. No gas leaks while onsite. No parts installed."

"Arrived on site for racks slide out and drop pans. Contacted Techline for assistance. Jonathan SR#7741361993. Test leveling, measurements of cavity and are correct. It is determined that this unit is operating as designed. Job complete"

Arrived onsite for unit shaking violently. Inspected and found weak suspension. Replaced and tested. Unit is now functioning properly. Job complete

"Arrived on site for washer tripping breaker mid cycle. on arrival found no error codes and found motor windings at 4.5 for cwand ccw. Found during drain pump at 20ohms. Found co4re t polarity with 125 vac from outlet to control. Ran washer and found motor never exceeded 8amps and drain pump p never went over 1 amp. Replaced control and capacitor From Technical Service Pointer #: W11632927 Rev I. Found washer working as designed. Call complete. W11395618 cap, w11633362 control"

"Arrived on site to test unit for gas leak. Upon arrival customer stated they have a gas smell present when unit is not in use. Gas has been turned off. Turned gas on and used a gas leak detector to inspect unit, found two leak points. Center and front left burners are both leaking. Unit will need both gas valves or the manifold replaced to eliminate leak. Contacted SAFETY to document SR#7741337103. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W11706266 (Center gas valve) and 1 W11702872 (LF gas valve) and 1 W11706257 (Manifold)"

WFES3030RS0 Arrived on site for a range with gasket issues. On arrival verified issue i replaced the gasket and tested product works as it's designed.

"Arrived on site with parts ordered. Removed coomtop from counter. Removed top panel. Replaced back right orifice holder. With cover off, I attached burners and used soap bubbles to check for any leaks. No bubbles. Reassembled and verified operarion. Call complete. W10691684"

"Arrived on site to install previously diagnosed parts. Inspect the unit and work area. I replaced the wire harness, cam, and belt and tested the unit. The unit began to work and operate as designed. Call complete. W10721967, W11643701, and W11239857."

Arrived on-site for washer not draining. Found the unit full of water and not draing. Got a long drain code. There was no resistance from the harness to the pump. Found the harness was broken at the pump. Installed new harness(w11643701) and unit drained the water out. Ran in factory test and quick cycle. Everything is working as designed.

"Arrived onsite for unit making scraping noise. Inspected and found blower wheel scraping on housing. Used truck stock pads w11113654 (3). Noise was reduced. Found that unit was damaged and dented on the right side, putting pressure on the frame still causing some noise. Advised customer that due to cosmetic damage not all noise can be eliminated. Job complete. No one onsite for signature."

"Arrived on site for unit smelling gas after oven use. Upon arrival, ran gas detector to exit ports on oven burns and found no gas leak. Customer mentioned they smell odor lingering after use but does not smell when unit is not in use. Confirmed all flame flames sizes and color is good on both cooktop and oven burners (pictures attached). Called Safety and spoke with Robin SR#7741335670 stating no further recommendations and unit is functioning as designed. No parts needed"

Arrived on site to test unit for tripping breaker. Heated unit to multiple Temps with no issues. When heated to 500contacted contractor and stated unit needs to run at 500 for 2hrs. Contractor stated to leave unit running and he would return and shutunit off. Unit working as designed if issue persists recommend breaker replacement. Job complete.

Arrived on site to test unit for noise. Found blower wheel was cracked causing noise. Replaced wheel(WP697772) and unit is now working as designed. Job complete.

"Arrived on site to test unit for no power. Found connection to control was not inserted properly preventing control from receiving power. Secured connection, unit is now working as designed. No parts replaced at this time. Contractor not present for signature."

Arrived on site to test unit for filling on is own. Customer provided video showing unit full of water. Customer stated it doesn't alwaysfill on is own. Found no stored error codes. Completed diagnostics with no issues. Recommend control and valve replacement. Scheduled for 4/21. No parts replaced at this time. ; ordrng 1 W11683481 (Control)

"Arrived on site to test unit for not operating. Upon arrival customer stated the cycle will start but will make a loud funny noise and then will stop. Tested unit, found when starting a cycle it sounded like the motor was seizing. Gained access to internal components, motor is not spinning due to an issue with the blower wheel. Removed lint chute and found a sock entangled in the wheel. Removed sock and reassembled, due to usage with the sock inside the lint chute, motor is now making a loud buzzing noise. Unit will need a new motor and blower wheel. Ordering parts, no parts installed, rescheduled for 04/18.; ordrng 1 WP694089 (Wheel) and 1 279827 (Motor)"

Arrived on site to test unit for not drying properly. Found error F7E1(heating element). Deleted error and ran diagnostics. Found element now engaging. Vent fan is not engaging. Recommend vent assembly replacement per service pointer:W11655117. Scheduled for 04/25. No parts replaced at this time. ; ordrng 1 W11682810 (Vent assembly)

"Arrived on site to test unit for not cooling properly, tested unit found unit has a failed defrost cycle causing ice to build up on the evaporator effecting proper air flow, defrosted evaporator heater tested good, replaced fan harness and control as precautionary, advised customer to monitor for 24 hours before loading, job complete installed W11578030, W11224256"

"Arrived on site to diagnose no cool refrigerator. On arrival spoke with maintenance who told me unit had melting ice / frost built ok the evaporator cover. Confirmed the evap pan was full of water too. Since unit was thawed and unplugged i checked mechanical items for an indication of failure cause. Found defrost track and heater at 128 ohms, both FC and Defrost thermistor at 2.8K to 2.9K ohms, matching the temps. Control sent voltage in diagnostics for heater as well. Replaced control since other mechanical items are testing good. Called tech line, SR7741362807. Without catching unit in fail state we can not make a further assessment. Unit should be working as designed with new Control. Parts used - W11742389. Noone on site to sign for ticket."

"Arrived on site for a dryer that is not drying clothes. Inspected unit and work area. I checked entitlement and found the customer was still under the manufacturer warranty. The customer advised that she's been having this issue since she bought it, but the dryer takes multiple cycles to dry clothes. She advised that she has to run the cycle at least 2 to 3 times in order for the clothes to come out dry. I tested the unit and found the unit tumbling and heating. I checked behind the dryer and found the event hose crunched in several different areas, indicating an airflow restriction. I removed the vent hose from the wall and found evidence of lint buildup inside of the wall. I tested the dryer and confirmed proper airflow coming out of the dryer. I reattached the vent hose onto the wall and tested the unit again. I found evidence of an airflow restriction, still even with the lit removed at the bottom of the vent in the wall. I had the customer show me where the unit vented outside and found major lint buildup in the cover of the vent exhaust. I did advise the customer that the clogs appeared to be up at the top and that they would need event cleaning service to clean their vents. I did advise the customer that without airflow getting through the vent, the unit would have a hard time drying due to lack of airflow. The unit is working and operating as designed. Call complete. No parts were installed."