We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Waco, TX 76710
Jonathan M
Job Details: 10/19/2021
Arrived on site for an ice machine that is not making ice. Inspected unit and work area. Confirmed the customers complaint and found water not filling into the unit properly. Checked water supply and found proper water supply. Replaced water valve and tested the unit. Being a pain to work as designed. Call complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Pflugerville, TX 78664
Lou
Job Details: 10/19/2021
"Arrived on site to inspect refrigerator ice maker bin stuck. Upon further inspection, I found a small gap in the FC door gasket and ice/frost had formed on the inside of the FC section. I found the ice bin slides were frozen stuck. I was able to get the slide free and removed the ice. Removed the ice from the door switch as well. Tested the drawers and ice bin and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
GE REFRIGERATOR
Model PFSS5NJWASS
Near Lakeway, TX 78738
Luis
Job Details: 10/19/2021
"Arrived on site for water leaking. Water leaking from right side of unit,customer had freezer compartment exposed cover and drawers removed,no water in freezer drain. Gained access to compressor compartment found water leaking from water valve,shut off water ordering a new valve. ; ordrng 1 WR57X33326 (Water valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78738
Luis
Job Details: 10/19/2021
"Arrived on site for light issues found 2 defective led modules,replaced middle right side led module in fresh food,replaced lower right side led module in freezer section all leds working as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Dripping Springs, TX 78620
Robert
Job Details: 10/19/2021
Arrived on call for complaint of dishes wet. Ran diagnostics and got no codes and heater working. Instructed customer on use and care.
We serviced a
WHIRLPOOL DRYER
Model WGD8300SW0
Near Georgetown, TX 78633
Lou
Job Details: 10/19/2021
"Arrived on site to inspect dryer not heating. Upon further inspection, I removed the bottom panel of the dryer and tested on timed dry and the unit began to heat. I tested the unit on the customers precious settings of Heavy Duty with more dry and the unit burner would come on for approximately 10 seconds and turn off. After approximately 1 minute, the burner would come back on for 10 seconds and turn off. I tested the temps at the back vent tube and found the unit only getting to 129 degrees on high heat. I tested without the vent and the would heat as designed (159 degrees). I tested airflow to the unit and with the vent hose on at the back, the unit failed (poor airflow). With the vent off, the unit passed. Customer advised they had the vents cleaned after previous service in May 2021. I disassembled the unit and found a moderate amount of lint built up inside (photo). I vacuumed the lint from the unit and reassembled. I advised the customer of my findings and repairs. I recommended that the customer have the vents checked again. No lint observed at the end of service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cedar Park, TX 78613
Taylor M
Job Details: 10/19/2021
"Arrived on site to diagnose refrigerator with temp alarm going off, I gained access to the refrigerator and verified functionality of the baffle and the fans, the customer informed me that the unit has been working after they reset the unit a second time, I gained access and found that the thermistors are operating properly as designed, I checked voltage and polarity at the wall and found it to be good, I found nothing in the diagnosis that pointed to any specific component failure and the unit is currently operating properly as designed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78723
Scott
Job Details: 10/19/2021
"Arrived on site , for unit making noise again . Ran diagnostics got shifter and basket fault . When in test wash. When washer swept from adjuster to spin unit make a loud screech noise . Called tech line , recommended replacing belt and motor . Also ordering splutch . No water leaks detected at time of service. Call to set return Sr. 7731926846; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Austin, TX 78754
Wesley
Job Details: 10/19/2021
Arrived onsite and found unit frame and cabinet crushed from being dropped during storage/install. S. Sr#7732028255 advised management on status.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB06
Near Austin, TX 78705
Luis
Job Details: 10/19/2021
"Arrived on site. Found large gap between gasket and cabinet,removed freezer door gasket checked door seal good."
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS6
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/19/2021
Arrived on site to install previous diagnosed part. Removed unit and installed heater but. Performed diagnostics mode and tested operation. Found all operating as designed. No water leaks detected.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78758
Scott
Job Details: 10/19/2021
"Arrived on site, replaced dispenser . Ran diagnostics and quick wash . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model GT4175SPS4
Near Spicewood, TX 78669
Brandon
Job Details: 10/19/2021
"Arrived on site for customer complaint of unit not heating, found failed magnetron, I replaced magnetron, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3P
Near Leander, TX 78641
Kayman
Job Details: 10/19/2021
Arrived onsite for dishwasher losing power after a few seconds of power on. I found the buttons did not feel right or too soft and I could not hear a click with the buttons. I removed the outer door to access the control board. I found it not seated correctly on the button pins. I corrected the control and verified the buttons now pushed in as designed. I re assembled and tested the unit in diagnostics. No error codes. The unit is now working as designed and no leaks were detected during time of service. Job complete. ; ordrng 1 W10906428 (Control)
We serviced a
WHIRLPOOL WASHER
Model MDW7232HW0
Near Mustang Ridge, TX 78610
Kevin
Job Details: 10/19/2021
"Arrived on site and inspected water and found customers experiencing banging noise during lifecycle. Found one connector on drain pump is off and after resetting it confirm washer is operating normally. Ran all function and manual diagnostic and everything checks good, discussed correct loading and Detergent usage with homeowner, job complete"
We serviced a
AMANA RANGE
Model AER6303MFB2
Near Manor, TX 78653
Matthew
Job Details: 10/19/2021
Arrived onsite for range with F1E0 control board failure error code. Upon arrival code was on display.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Austin, TX 78748
Robert
Job Details: 10/19/2021
Arrived on call for complaint of out of balance. Ran diagnostics and found no errors. Checked all previous work and washer working properly.
We serviced a
WHIRLPOOL OVEN
Model WFC150M0EB3
Near New Braunfels, TX 78130
Andrew
Job Details: 10/19/2021
"Arrived on site to install previously diagnosed control board. Verified control was needed. Installed control, tested unit, uni is now working as designed.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Mustang Ridge, TX 78610
Kevin
Job Details: 10/19/2021
"Arrived on site to test unit for not operating. Found unit with no power. Found outside breaker tripped and found thermal fuse had failed and replaced it. Tested unit and unit tested good, job complete."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Temple, TX 76502
Tyler
Job Details: 10/19/2021
"Arrived on site for dryer taking to long to dry. Upon arrival I confirmed all prior repairs and found heat8ng hardware, timer, and power cord all still functioning as designed. Found no signs of airflow issues with vent tester. Found power supply giving 240 between L1&2 but from L1/L2- neutral I found power was only 7-20vac. I formed customer of findings that they would need electrician and also documented issue with techline (sr#7731907339). Call complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Leander, TX 78641
Taylor M
Job Details: 10/19/2021
"Arrived on site to replace inlet valve from previous diagnosis, I replaced the inlet valve and then tested the unit and found it would still not dispense water at the dispenser, I replaced the other valve and the filter head and to no avail the unit still will not dispense water, due to the customer explaining that the unit had functionality of the dispenser previously I informed them that I had replaced all of the necessary components to restore functionality and that they should defrost the unit for 24 to 48 hours and then restore power and test the unit for proper operation as there is a line somewhere in the unit that is frozen. Customer will contact the office if the defrost does not restore functionality. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Andice, TX 78628
Kayman
Job Details: 10/19/2021
Arrived onsite for refrigerator leaning to one side and water leaking from the back in the freezer. Upon inspection I found the unit seemingly off level and wobbling. I found both feet pulled up as far as they could go. I attempted to level the unit and found that I could get the bubble in the center of the level but it would touch the left line. I was not able to level the unit anymore. The customer showed me a video of water droplets hitting the evaporator cover while the unit was in defrost. I advised them of the leveling and defrost circuit. No leaks detected during time if service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Waco, TX 76710
Jonathan M
Job Details: 10/19/2021
Arrived on site for a refrigerator that?s not making any ice. Inspected unit and work area. The customer advised that the unit has stopped making ice completely and they?ve tried to turn off and on the icemaker to get it run. Tested the icemaker by trying to jump it and found the motor would not turn. Replaced the icemaker and tested the unit. The unit began to harvest and fill as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model GEW9250SU0
Near Temple, TX 76502
Tali W
Job Details: 10/19/2021
"On site for dryer that has power, but wont turn on. Found drum light on, but control panel not powering on. Found power at outlet to control. Power cycled unit, no change. Thermal fuse had continuity. Unit needs control and UI. Office to reschedule due to part availability. ; ordrng 1 8546219 (Control discontinued) and 1 8559431 (UI discontinued) and 1 8559431 (AUTHO)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Salado, TX 76571
Tyler
Job Details: 10/19/2021
"Arrived on site for refrigerator not making ice. Upon arrival found RC/FC set at 37/0. Actual temps were 37/12. Ran following tests: Test 23, 24, & 25 was 98, test 26 was 100, Test 28 was 39, test 29 was 16, test 30 was 35, Test 31 was 25, test 33 was 32. Rc thermistor from p8 1&2 connection ohms at 7.3 kohms, P8 3&4 FC thermistor is ohming at 21kohms. Called techline and spoke with Steve sr#7732029334. After further testing I found FC thermistor had failed. Plus there was an abnormal electrical issue indicating unit was over 100 degrees even though it never stopped cooling. Quoted customer for just thermistor vs adding in all 3 main controls. ordrng 1 W11333076 (Hv control) and 2 W10316760 (Fc Thermistor)s"
We serviced a
WHIRLPOOL DRYER
Model NED5800HW1
Near Temple, TX 76501
Tali W
Job Details: 10/19/2021
"On site for dryer that is noisy. Customer stated that she heard the noise, then it went away. I didnt find any unusual noises. I checked lint trap and blower housing. Found small items that could have made a noise briefly when passing through blower housing. Made sure rollers and pulley werent making any odd noises. Unit is functioning as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/19/2021
Arrived on site for refrigerator making noises. Inspected unit and work area. Found sound coming from evaporator fan motor. Gained access to evaporator and found top grommet crumbled into pieces. Called Whirlpool tech support and spoke with Bruce to document call as work order states. Will need to replace evaporator fan motor and grommet. Office to schedule return when ETA is available on part. (Sr#7732024046).; ordrng 1 2176759 (grommet)
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Waco, TX 76706
Jonathan M
Job Details: 10/19/2021
Arrived on site for a washing machine that still making noises during the spin cycle. Inspected unit and work area. Unit was making a noticeable squealing sound as it went to spin. Checked underneath and found the belt loose in the cam with belt marks on it. Replaced both cam and belt and tested the unit. The unit begin to work as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Harker Heights, TX 76548
Tyler
Job Details: 10/19/2021
Arrived on site for washer needing previously diagnosed ui and ACU. Upon arrival installed needed parts. Reassembled and tested unit in diagnostics and normal operation. Found unit no longer giving ui errors and functioning as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Burnet, TX 78611
Cliff
Job Details: 10/19/2021
Arrived on site to replace previously ordered parts for dishwasher. Replaced ui and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
AMANA RANGE
Model AER5830VAB0
Near Copperas Cove, TX 76522
Al
Job Details: 10/19/2021
Arrived back on site and discovered the customer did not have the door handle needed to complete the repair. Ordering the door handle w10144889 and will return with all previously ordered parts to complete the repair. Needs more work; ordrng 1 W10144889 (HNDLE-DOOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Georgetown, TX 78633
Lou
Job Details: 10/19/2021
"Arrived on site to inspect refrigerator leaking water and ice maker not working. Upon further inspection, the customer advised that water is leaking at the front left and right corners at the bottom of the FC door. I tested the water dispenser and found the water was slow to dispense. I tested the ice maker in test 120 of diagnostics and it operated as designed. I removed the ice maker and tested the fill tube and water came out a brief second and then I found water coming from the filter/filter head area. I disassembled the RC section and found the filter was not properly installed. Retested the fill tube and no water leaked. I placed the filter back in the filter head and retested and no water leaks. I recommended that the customer replace the filter as it came from a different manufacturer other than Whirlpool. Cleaned up the ice and water form the RC section and reassembled and retested the water dispenser and fill tube and unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Waco, TX 76710
Jonathan M
Job Details: 10/19/2021
"Arrived on site for a refrigerator that?s not making ice. Inspected unit and work area. The customer advised that the unit does make ice however and ice has a hard time being dispensed due to the clumping of the ice. Confirmed the customers complaint and found the ice cubes being ejected from the icemaker were parts of sheets of ice and had broken the ice container. Spoke to SW and was advised the issue was either going to be an icemaker issue, valve issue, or main control issue. Was advised to replace the icemaker and the ice bin first and to test the unit to see if the unit still overfilled. Will need to check water pressure at the dispenser to make sure that 8-10 ounces of water are being supplied within 10 seconds. Ordering parts in the office will need to contact extended warranty for authorization as well as contact the customer about a return date due to a PSP item.; ordrng 1 W11033825 (ice-contnr) and 1 W11333076 (CONTROL)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Woodway, TX 76712
Jonathan M
Job Details: 10/19/2021
"Arrived on site for refrigerator that?s not making a noise in normal operation. Inspected unit and work area. The customer advised that the unit still makes a jingle anywhere from 2 to 3 times a day but the temperatures have stabilized and are not jumping all over the place. She advised that she has not seen the red over temperature light come on since the previous repair. Checked temperature in the refrigerator section and found the refrigerator at 35?F. I called Whirlpool Techline Inc spoke to Anthony SR# 7732032267. He advised that the only thing that could be causing the jingle would be the over temp alarm as this unit does not have a door alarm on this unit. He did advise that the unit would be flashing the red over temperature until the customer reset it and the alarm would be going off far more frequently. He advised that based on the information, there would have to be something else making the noise. Spoke to PR and was advised two re-order the control just in case if there was a bad main board
We serviced a
WHIRLPOOL OVEN
Model JMW2427WB02
Near Waco, TX 76712
Jonathan M
Job Details: 10/19/2021
"Arrived on site for an oven that?s turning off mid cycle. Inspected unit and work area. The customer advised that she has not been able to use her oven due to an error message keeping her from using the oven. Ran into diagnostic mode and found an F8 E0 (low fan speed under speed) error code. Tested the unit and diagnostics and found late amount of air coming out from the unit when the unit was in manual testing mode. I advise the customer that we would attempt to replace both fans first and if there were further issues past that we would replace their main control. Ordering parts and rescheduled customer.; ordrng 2 WPW10273667 (blower)s"
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Temple, TX 76504
Tali W
Job Details: 10/19/2021
"On site for range door not closing properly. Found right hinge bent and not lining up properly. Also, liner loose. Replace hinge and clipped liner back in place. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Killeen, TX 76542
Tyler
Job Details: 10/19/2021
Arrived on site for refrigerator not cooling. Upon arrival customer stated they had plugged unit back in 24 hrs prior to my arrival. Found no frost on coil and after checking pressures found unit equalized at 50psi H&L sides while compressor would run for 2 seconds then shut down. Found replacing start device 2x didnt help compressor run even though voltage was stable at 120. Called techline Anthony (sr#7732032477) to report findings. Was instructed that compressor had failed. Replaced compressor And pulled vacuum for 20 minutes. Recharged system with 3.27oz of refrigerant. Found psi lvls at 150 and 0 psi after 20 additional minutes of run time. Informed customer to give unit 24hrs. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Leander, TX 78641
Kayman
Job Details: 10/19/2021
Arrived onsite for washer making clicking noise during cycles. I found F7E6 stored in the system. I tilted the unit and found the shifter had come disconnected from the cam. I replaced the shifter and tested the unit in both manual diagnostics and auto diagnostics. The unit is now working as designed no leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Leander, TX 78641
Taylor M
Job Details: 10/19/2021
"Arrived on site to diagnose dryer with timer not functioning as designed, I gained access to the unit and replaced the timer and now the unit is functioning properly as designed, I gained access to the terminal block and found it to be good. Job complete."
We serviced a
MAYTAG FREEZER
Model MZF34X20DW04
Near Woodway, TX 76712
Jonathan M
Job Details: 10/19/2021
"Arrived on site for a freezer that has a door ceiling issue. Inspected unit and work area. Confirmed customers complaint and found the door not sealed on the bottom left-hand corner. Replaced gasket and attempted to use a heat gun to see the gasket properly onto the cabinet. Found an issue with that bottom left-hand corner and went to adjust the gasket. Found the door on the underside bowed causing the issue. The unit will need a new door, name plate, and gasket for repair. Ordering parts in the office will need to contact the customer about a return date due to out of stock and PSP items.; ordrng 1 W10746789 (dor-fmd WHITE) and 1 W11501317 (GASKET ) and 1 WPW10612925 (nameplate)"
We serviced a
WHIRLPOOL COOKTOP
Model GJC3654RB05
Near Belton, TX 76513
Tyler
Job Details: 10/19/2021
Arrived on site for cooktop not allowing the front two burners to operate correctly. Upon arrival confirm complaint after shutting off power and disassembled unit I found the issues were related to the front right burner as well as the left front infinite switch the infinite switch to the left front burner was not allowing for proper power regulation and the front right burner element was burned on the coil. I replaced both the left front infinite switch as well as the front right burner element after reassembling unit I ran tests and found that both burners and All functioning as designed along with the rest of the cooktop. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Temple, TX 76501
Tyler
Job Details: 10/19/2021
Arrived on site for refrigerator needing previously diagnosed ice maker fill tube. Upon arrival I confirmed previously diagnosed issue and then installed needed part. After reassembling unit I ran harvest test and found ice maker fill8ng as designed. No leaks call complete
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Leander, TX 78641
Kayman
Job Details: 10/19/2021
Arrived onsite for washer not washing clothes well or agitation issues. Upon inspection I found no error codes stored. I ran auto diagnostics and the unit ran through as designed. Manual diagnostics on high spin and heavy agitate both checked good. I called techline SR#7732026209 Travis advised me to check J2- 4 to 5 between for 5 to 9 ohms resistance. The windings showed 5 ohms which is within range. Travis advised changing the settings on the washer to accommodate for hard water and eco friendly features on the unit. I had the customer load the machine and we monitored functions on the new settings. The unit seemed to be running as designed with no issues but I advised the customer to monitor the unit. No leaks detected during time of service. Job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near Temple, TX 76501
Tyler
Job Details: 10/19/2021
"Arrived on site for refrigerator leaking water out of the top of the fridge when the icemaker was filling as well as freezing all items in RC compartment top to bottom. Upon arrival I took temp reading of both compartments (40 rc temp(actual) 0 FC temp (actual)) also found that cause of leak was through the filter cracked on top of the fridge I also opened out the RC thermistor and found it sitting at 5.28 Kohms and within specs. I am form customer findings and quoted them for minimum to maximum parts required for repairs including but not limited to the fill tube, damper motor, high voltage control, & thermistor
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Leander, TX 78641
Kayman
Job Details: 10/19/2021
Arrived onsite to install previously diagnosed parts. I installed the hinge arm and the unit still showed a inverter error. I replaced the inverter again and tested. The unit is now working as designed and heated a cup of water for 2 mins with no issues. Job complete.
We serviced a
JENN-AIR MICROWAVE
Model JMD2124WS
Near The Hills, TX 78738
Robert
Job Details: 10/19/2021
Arrived on call to replace previous diagnosed part. After installation test operation. The door operation good.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Copperas Cove, TX 76522
Al
Job Details: 10/19/2021
Arrived on site and inspected oven heating issues. Heated the oven to 350 and both elements and the control were working properly. The sensor was also working. The customer was using a dial oven temperature sensor and felt the temperatures were off by 10-15 degrees. I calibrated he unit and explained to the customer how to adjust the temperatures to cook evenly. Customer satisfied. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FS1
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/19/2021
Arrived n site to install previous diagnosed part. Removed failed control and installed new. Installed light bulb that customer had on hand. Tested operation. All tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78724
Scott
Job Details: 10/19/2021
"Arrived on site for dishwasher still not filling . Found piece of rubber stuck in hammer valve . Removed rubber , now getting water out of supply valve . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Lakeway, TX 78738
Luis
Job Details: 10/19/2021
"Arrived on site for not dispensing ice. Tested dispenser no ice motor stopping,removed bin found obstruction in bin gears,cleared obstruction reinstalled bin with ice tested ice dispenser unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM
Near Austin, TX 78717
David S
Job Details: 10/19/2021
Arrived on site for dishwasher not cleaning and not heating. I inspected the unit and work area. I found the heating element broken. I inspected the filter and found it clogged with food debris. I cleared out the food debris. I ran the unit though a diagnostics cycle and found it filling and washing as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78744
Jacob
Job Details: 10/19/2021
Arrived onsite for unit making a noise louder than usual when cooling. Heard the noise coming from the unit. Heard noise and traced to the heating coils from under we?re sitting on the chassis causing the rubbing. Was able to wedge something in between to get the noise to stop. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Georgetown, TX 78633
Lou
Job Details: 10/19/2021
"Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Tested high speed spin manually and the unit began to make a loud screeching metal on metal noise. I canceled testing and removed and replaced the gearcase, cam assembly, and drive belt and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB02
Near Burnet, TX 78611
Cliff
Job Details: 10/19/2021
Arrived on site to replace door for refrigerator. Replaced door and badge and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Pflugerville, TX 78660
Wesley
Job Details: 10/19/2021
Arrived onsite and found power supply issue. Advised customer on findings. Repaired power supply problem and tested function. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near San Marcos, TX 78666
Andrew
Job Details: 10/19/2021
"Arrived on site to test unit for water leak, tested unit found heating element was very loose causing leak , tightened element properly, tested unit, unit working as designed, no leaks detected at this time, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Austin, TX 78734
Brandon
Job Details: 10/19/2021
"Arrived on site for customer complaint of Audi console not responding, customer is going to make the unit accessible to work on, ordering the UI console. ; ordrng 1 W11306658 (UI console)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78664
Jimmy J.
Job Details: 10/19/2021
Arrived on site to install previously diagnosed part. Removed sump and motor and installed new sump and motor. Ran diagnostics and dishwasher is running as designed. No leaks detected. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Leander, TX 78641
David S
Job Details: 10/19/2021
Arrived on site for oven not getting to temp. I inspected the unit and work area. I tested voltage to the unit and found it good. I tested the bake and broil and found them in range. I tested the oven temp sensor and found it reading with in range. I replaced the control. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Dripping Springs, TX 78620
Robert
Job Details: 10/18/2021
Arrived on call for complaint of noise. Found the compressor line touching frame causing noise. Adjusted the line to quiet the noise.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Austin, TX 78702
Luis
Job Details: 10/18/2021
"Arrived on site for no cool. Powered unit on clicking noise from compressor compartment compressor not powering on. Diagnosed a defective start device,installed a new start device powered unit on compressor powered on. ; used 1 8201786 (Start device) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Pflugerville, TX 78660
Wesley
Job Details: 10/18/2021
Arrived onsite and tested unit for ice production problem and found unit operating as designed with good ice production. Installed new filter for customer and changed mullion heater settings to 100% operation.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Cedar Park, TX 78613
Justin
Job Details: 10/18/2021
"Arrived on site for a wall oven with the temperatures off. Upon arrival the customer stated they just had a one year inspection and they found the temps did not match what the screen showed. I put the unit into diagnostics mode and found no stored error codes. I preheat the unit and found the average temp at 355?F and running as designed. I walked the customer through calibrating the unit in the settings. I also informed them on what a customer instruct entails
We serviced a
WHIRLPOOL DISHWASHER
Model JDB9800CWP2
Near San Marcos, TX 78666
Noah D
Job Details: 10/18/2021
"Arrived on site to inspect unit for not allowing selections, upon inspection found the units ui shorted. Replaced ui and tested unit. Unit started and worked normally.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Leander, TX 78641
Justin
Job Details: 10/18/2021
Arrived on site to install previously diagnosed parts. I installed the new metering pump and control. I then calibrated the unit. I ran a diagnostics cycle and it ran through as designed. No leaks observed at the time of service. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78759
Wesley
Job Details: 10/18/2021
Arrived onsite and used food grade silicone grease to slick the track on the uppermost drawer that is sticking. Unit is now operating as designed. Advised customer on repair. All checks good. ; ordrng 1 Wp542638 (Grease (please deliver to WP))
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS
Near Austin, TX 78757
David Z
Job Details: 10/18/2021
"Arrived on site to diagnose dishwasher not running. Ran diagnostic and found errors F8E4, F4E4, F9E1 with errors for diverter and was motor. Found failed diverter is not allowing the unit to run. Need sump and motor to resolve. Part not present at time of job. Reschedule
We serviced a
WHIRLPOOL COOKTOP
Model WGG745S0FS02
Near Hutto, TX 78634
Jimmy J.
Job Details: 10/18/2021
Arrived on site for Cooktop - Burners Not Getting Gas. Found oven control hadnt been set to clear gas valve. Once I pressed cancel to clear the valve for gas the flames lit on all burners as designed. Fast igniter clicking is normal. Job completed.
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/18/2021
Arrived on site for Dryer door is backwards--NEEDS TO BE FLIPPED. Removed door and switched hinges and trim. Door opens from opposite end as customer preferred. Found legs were raised too high on right side causing door to swing open and hit the wall. Lowered legs and leveled dryer. Door no longer swings open. Job completed.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558FEZ02
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/18/2021
Arrived on site for FRZR IS NOT WORKING- BEEN OFF AND ON WORKING. FRIDGE SECTION IS GOOD. Customer stated she unplugged the fridge for 15 to 45 seconds in the recent past because the freezer stopped cooling properly. Found temps in freezer at 3 DF. Fridge temp was 38 DF. All fans running. Compressor running. Removed kick plate and vacuumed dust and hair off condenser coils to assist fridge run more efficiently. At the current time the fridge is running as designed. No repairs needed. Customer knows to call us back if it starts again and to leave plugged in so we can try and diagnose what it is doing to cause freezer to raise in temp. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Dripping Springs, TX 78620
Robert
Job Details: 10/18/2021
Arrived on call for complaint of no ice. Found water supply at ice maker frozen. Removed ice and ran fill test. Tray filled with water.
We serviced a
GE REFRIGERATOR
Model GDE25ESKLRSS
Near Round Rock, TX 78681
Justin
Job Details: 10/18/2021
Arrived on site for a refrigerator making a loud noise. Upon arrival I could hear the noise coming from the evap fan in the FC. I gained access to the fan and found it sagging and hitting the evap cover causing the noise. I am ordering the evap cover assembly with the fan to repair. Office to reschedule. ; ordrng 1 WR14X26747 (Evap Cover Assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/18/2021
Arrived on site to install previously diagnosed part. Removed freezer door gasket and installed new freezer door gasket. Used heat gun to shape new gasket to allow a tight seal. Checked temps and fridge and freezer are cooling as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Austin, TX 78704
Jacob
Job Details: 10/18/2021
Arrived onsite for unit not making ice. Customer showed me that another company had already replaced the ice maker not too long ago. Looked at the bottom of the door and saw that the wires were ripped apart. Need to order a new door. Ordered door. Authorization is needed before returning. Office to reschedule ; ordrng 1 W11467396 (FR DOOR)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Austin, TX 78746
Kevin
Job Details: 10/18/2021
"Arrived on site and inspected freezer and found it is 15 degrees, took 1 picture. Inspected evaporator and found it is frosted over. Took 1 picture. Replaced control board and evap thermistor and cleared all ice from evaporator with steamer. Job complete."
We serviced a
GE REFRIGERATOR
Model GFE28GSKDSS
Near Round Rock, TX 78665
Jonathan S
Job Details: 10/18/2021
Arrived n site to install previous diagnosed part. Removed failed fan and installed new. Tested operation. All tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Austin, TX 78717
Tommy
Job Details: 10/18/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit diffuser and proceeded to test found unit now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Buda, TX 78610
Kevin
Job Details: 10/18/2021
"Arrived on site and inspected the refrigerator and found evaporator drain is iced over. Cleared it using steamer and it is now draining properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78757
David Z
Job Details: 10/18/2021
Arrived on site and installed new icemaker to resolve no ice condition. Steamed out fill tube to remove any remaining ice. As soon as ice maker was installed unit filled immediately. Unit working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Georgetown, TX 78626
Jimmy J.
Job Details: 10/18/2021
Arrived on site for Very loud banging in wash mode. Checked suspension and basket was centered and not bouncing when pressed down. Checked legs to ensure they were all leveled properly. All legs looked good. Placed in diagnostics and no error codes came on. Ran high speed spin and basket spun evenly and no noises were apparent. Ran auto diagnostics and all cycles completed without issue. Washer running as designed. No repairs needed. Job completed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Del Valle, TX 78617
Jacob
Job Details: 10/18/2021
"Arrived on-site for unit once again being unbalanced. Looked at the tub and saw that the bolt from the agitator had worked it?s way out but the tub was some how loose once again. Replaced both tub and hub, re tightened down the agitator once again. Tested the unit in drain and spin. Unit spun balanced. No issues at this time. Let customer know about loading properly. No issues at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Marble Falls, TX 78654
Cliff
Job Details: 10/18/2021
Arrived on site to diagnose a dishwasher that was leaking. Found unit oversudsing and rinsed unit thoroughly. Also reinstalled unit. All is working properly at this time and no leaks were found after service was performed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78744
Leonardo
Job Details: 10/18/2021
"Arrived on site to test unit constantly draining.test the unit found water at float,cleared water.started the unit .found water dripping from fill valve. Tightened the main water line at the fill valve. Also found unit not level causing water to fill in front of unit. Leveled the unit. Unit tested good no further leaks at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model UDT555SAHP
Near Austin, TX 78758
David Z
Job Details: 10/18/2021
"Arrived on site to diagnose dishwasher that isnt running or starting cycles. On arrival was advised by customer that the unit wont accept commands from the console. Opened door and tested console and found no problems present with it, all settings worked. Ran unit and found no water entering unit. Checked valve at wall and found no water coming from wall valve. Advised maintenance to resolve supply issue to solve problem. Call complete."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Austin, TX 78759
Wesley
Job Details: 10/18/2021
Arrived onsite and found unit valve needed due to clogging in hot water side. Also found unresponsive UI. Quoted for UI and control and valve. x. ; ordrng 1 W11165546 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Salado, TX 76571
Tyler
Job Details: 10/18/2021
Arrived on site for dishwasher still leaking after previously repaired. Upon arrival I confirmed issue but found no errors in diagnostics. Found right side of heating element mount was loose from previous repair. Tighten down mount and reass and tested unit. Found no leaks on unit. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Manor, TX 78653
Scott
Job Details: 10/18/2021
"Arrived on site for fridge making loud noises periodically. Ran diagnostics, icemaker and dampener were really loud . Ordering ice maker and diffuser. No water leaks detected at time of service call to set return.; ordrng 1 W11317276 (Dampener) and 1 W10873791 (Ice maker)"
We serviced a
FRIGIDAIRE FREEZER
Model LFFH21F7HW
Near Austin, TX 78758
David Z
Job Details: 10/18/2021
"Arrived on site to follow up on refrigerator that is displaying off and not powering on. Was able to wake up unit and verified it came on and is running as designed. Call complete,."
We serviced a
WHIRLPOOL OVEN
Model RBS305PRB00
Near Austin, TX 78737
Brandon
Job Details: 10/18/2021
"Arrived on site for customer complaint of unit locking during bake cycle, and broil element staying on bright red, found failed control board. I replaced control, tested unit, unit tested good.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Kingsland, TX 78639
Cliff
Job Details: 10/18/2021
Arrived on site to diagnose a range that is giving error code. Found control misregistering temperature and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11528249 (Control)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Buda, TX 78610
Kevin
Job Details: 10/18/2021
"Arrived on site and inspected the washer and found Gearcase is beginning to leak oil. Replaced it with new slider and ran a diagnostic cycle and everything passed, job complete"
We serviced a
KITCHENAID COOKTOP
Model KECC607BSS02
Near Georgetown, TX 78626
Jonathan S
Job Details: 10/18/2021
"Arrived n site to,install previous diagnosed parts. Removed failed control and power supply board, installed new. Found unit still not powering on. Mead resistance on TOD and found good. Powered unit and test live voltage. Traced voltage to UI and found Appliance Manager send DC voltage to UI. Contacted parts department (SR) and found UI expart. Office to schedule appointment when ETA is available on part.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS0
Near Del Valle, TX 78617
Jacob
Job Details: 10/18/2021
Arrived onsite to replace trim to the door. Replaced the trim. No issues at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Del Valle, TX 78617
Jacob
Job Details: 10/18/2021
Arrived onsite for unit not heating. Tested the unit. Unit would not heat. Upon further inspection. Found that the capacitor and diode were bad. Replaced both parts. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVQ03
Near San Marcos, TX 78666
Noah D
Job Details: 10/18/2021
Arrived on site to drop off filter cap. Dropped off filter cap and took picture. Complete
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Marble Falls, TX 78654
Cliff
Job Details: 10/18/2021
Arrived on site to diagnose a dryer that is taking too long to dry. Found external venting clogged preventing airflow through unit. Advised homeowner on findings and venting issue will need to be resolved prior to using unit.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Georgetown, TX 78626
Tommy
Job Details: 10/18/2021
Arrived onsite for dishwasher not draining as well as burning smell. Upon arrival found unit drain pump overheating quickly and unit control having burn out damage
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM00
Near Austin, TX 78748
Luis
Job Details: 10/18/2021
Arrived on site for no cool. Removed evaporator cover found frost forming on only the first bend of the evaporator diagnosed a leak in the system unit will need a new evaporator and compressor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Buda, TX 78610
Kevin
Job Details: 10/18/2021
Arrived on site and inspected the refrigerator and found compressor is not running and it is hot to the touch. Replaced start device and compressor is now running properly. Requested that homeowner allow 12-24 hours for refrigerator to cool down. Job complete
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS04
Near Austin, TX 78731
Kevin
Job Details: 10/18/2021
"Arrived on site and inspected ovens and found blower fans are operating normally, heat customer is experiencing is it in fans is normal. Showed customer how ovens vent by preheating both ovens. Unit is operating as designed