Service History 238 - Appliance Express

We serviced a

WHIRLPOOL RANGE

Model WOS51EC0AS03

Near Round Rock, TX 78681

Jonathan S

Job Details: 06/22/2022

Arrived on site for oven having error code F5-E1. Inspected unit and work area. Found oven gasket separated at bottom and last pivot from gasket had came out. Reinstalled gasket and performed diagnostics mode. Verified error code and tested door latch. Found operating as designed. Found erro occurred after cleaning cycle. Found most likely failure occurred due to thermal expansion. Spoke with customer on service performed and user care guide.

We serviced a

SAMSUNG DRYER

Model DVE50M7450W/A3

Near New Braunfels, TX 78130

Andrew

Job Details: 06/22/2022

"Arrived on site to test unit for loud squeal noise when running. Found a ring and two screws stuck in rear felt rubbing against rear rollers. Removed obstruction and was going to replace rollers but found unit has to be completely taken apart to replace so did not as extra pay would be required. Since parts were technically needed cleaned felt and removed obstructions. Reassembled unit, tested unit, unit running as designed. If issue persists recommend 3x pay and 2hrs as unit needs to be completely disassembled for proper repair. Job complete."

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Canyon Lake, TX 78130

Andrew

Job Details: 06/22/2022

"Arrived on site to replace harness from previous diagnosis. Replaced harness, tested unit, unit now working as designed. Job complete."

We serviced a

FRIGIDAIRE DISHWASHER

Model FBD2400KW12B

Near Kingsland, TX 78639

Lou

Job Details: 06/22/2022

"Arrived on site to inspect dishwasher not cleaning, bad odor and black spots in the interior. Upon further inspection, I tested the unit and it is operating as designed. Opened the unit door and could smell the odor of stagnant water and found mold on the racks. Customer advised that the unit sat for a while before they moved in. I advised the customer maths to with it operating as designed, their home warranty wont replace the racks due to the mold built up. I recommended that they attempt to clean the unit and clean the racks by hand. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near Kingsland, TX 78639

Lou

Job Details: 06/22/2022

"Arrived on site to inspect refrigerator ice maker not working and door open sensor wont turn off. Upon further inspection, the customer advised that the sensor stopped and was due to his spouse cleaning the unit out and unplugging the unit. I tested the ice maker using my jumper wire from points T-H and the ice maker would not harvesting and never called for water. I removed and replaced the ice maker and harness and tested. Unit is operating as designed. I cycled power to the unit to reset controls. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Lakeway, TX 78738

Luis

Job Details: 06/22/2022

"Arrived on site. Replaced defective door and fitting,checked door operation good."

We serviced a

WHIRLPOOL DRYER

Model WGD49STBW0

Near Austin, TX 78750

Matthew

Job Details: 06/22/2022

"Arrived onsite for dryer making noise during cycle. Upon arrival tested unit. Disassembled unit and found belt ripping and rollers worn. Recommended repair kit to address worn parts. Used kit to replace rollers, idler pulley and belt. Tested unit and unit is functioning properly. No noise at this time. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Austin, TX 78717

Jonathan S

Job Details: 06/22/2022

"Arrived on site for washer leaking water. Inspected unit and work area. Found torn door bellow. Will need to replace bellow before testing due to leak. Removed torn door bellow and installed new. Assembled unit and performed diagnostics mode. Checked fault codes and found fault code F0-E2 over suds. Ran automatic test cycle and found all components operating as designed. No water leaks detected during service.

We serviced a

FRIGIDAIRE RANGE

Model FGF368GMK

Near Round Rock, TX 78681

Jonathan S

Job Details: 06/22/2022

"Arrived on site for range front left burner not igniting and oven not preheating. Inspected unit and work area. Tested cooktop operation and verified failure. Found food spillage blocking orifice. Cleaned orifice and tested burner, found working as designed. Tested oven operation and measured amp draw to igniter, found igniting only drawing 2.4 amps. Found failed igniter. Removed failed igniter and installed new. Assembled unit and tested op. Found unit preheating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWSS0

Near Round Rock, TX 78664

Jonathan S

Job Details: 06/22/2022

Arrived on site for dishwasher not completing cycle. Inspected unit and work area. Tested operation to verify failure. Gained access to control and found burnt circuit on control.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near McGregor, TX 76657

Jonathan M

Job Details: 06/22/2022

Arrived on site for a washing machine that is vibrating during the spin portion of the cycle. Inspected unit and work area. The customer advised that the unit does complete the cycle but was concerned about how much vibration was happening while running. Ran the unit through a high-speed spin in manual testing. The unit ran as designed but the point customer did point out that that was what he was saying. I did explain to the customer that that is normal operation with these newer units just due to the fact that theyre being suspended in the air and do not have anything to help stabilize the tub and basket. Ran the unit through diagnostic testing in the unit ran as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFA35SWHN00

Near McGregor, TX 76657

Jonathan M

Job Details: 06/22/2022

"I arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer advised that the compressor does not run but all other functions of the unit work fine. Did confirm the customers complaint and found the starting device energized but not trying to turn on the compressor. Replaced the starting device and tested the unit. The unit began to work and operate as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Leander, TX 78641

Gerry C

Job Details: 06/22/2022

"Arrived to instal previously diagnosed and ordered parts. I replaced the parts per Technical Service Pointer #: W11560805 Rev. C. I flushed the water supply and found debris and cloudy water. After the flush, the issue was cleared. I tested the unit and it operated and filled as designed. No leaks observed during service."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW0

Near Jonestown, TX 78645

Gerry C

Job Details: 06/22/2022

"Arrived to inspect no heat and timer stalling. I found L1 had only 42 VAC and L2 was 122. After cycling the circuit breaker, the issue was resolved. I tested with an internal thermal probe and the unit heated and cycled as designed."

We serviced a

JENN-AIR COOKTOP

Model CVGX2423B

Near Leander, TX 78645

Gerry C

Job Details: 06/22/2022

Arrived to inspect valve and igniter issue. I found the front right valve was seized and I verified with parts research that it is not available. The CX elected to not pursue further repair without being able to obtain the valve. No gas leaks detected during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Round Rock, TX 78665

Jonathan S

Job Details: 06/22/2022

"Arrived on site for refrigerator FC intermittently freezing. Inspected unit and work area. Found tile in front of unit cracked. Found FC evaporator fan not running. Measured DC voltage and found none. Tested with fan unplugged and found DC voltage. Installed evaporator fan motor and found fan started to run. Found fan stopped running when released connection. Measured DC voltage from control and found correct voltage. Found when wiggling connection to fan it would run, indicating a short in cabinet harness. Spoke with customer on service performed and not unit is not repairable. No funds collected today due to call back. Job completed."

We serviced a

MAYTAG WASHER

Model MHW2000AWW

Near Temple, TX 76504

Kimo

Job Details: 06/22/2022

"Arrived onsite for washer not spinning clothes out. Upon inspection I found that the unit would not go into spin properly. Which indicates a motor failure. Upon looking up parts I found that there was a kit that came with the motor, motor control, harness and line filter.

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Manchaca, TX 78652

Scott

Job Details: 06/22/2022

"Arrived on site for washer not getting any water . Customer had removed supply lines . Reattached lines . Ran diagnostics. No error codes . Unit pasted test wash . Started a quick cycle , ran for about 10 min. All checked normal. Couldnt duplicate any errors . Did recommend customer get ahold of maintenance dept at apt , hot water valve is leaking a small amount of water . No other leaks detected at time of service. Job complete."

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Austin, TX 78703

Wesley

Job Details: 06/22/2022

Arrived onsite for unit operating with failed LEDs. Replaced all LEDs with kit. Unit is now operating as designed. Covered by SP designation.

We serviced a

WHIRLPOOL RANGE

Model KDRS467VSS04

Near Austin, TX 78704

Wesley

Job Details: 06/22/2022

"Arrived onsite to repair stuck key error and replaced the ui board and tested. Unit is now operating as designed.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Austin, TX 78704

Wesley

Job Details: 06/22/2022

Arrived onsite for irregular flame color and found unit operating as designed. Provided customer instruct on moisture content in the air affecting flame color. All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS03

Near Austin, TX 78704

Wesley

Job Details: 06/22/2022

Arrived onsite for frost in freezer and found freezer gasket needed heat treatment to re seal. Customer is defrosting. Heat treated gasket to restore seal. All checks good. Unit is now operating as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, TX 78701

Wesley

Job Details: 06/22/2022

Arrived onsite and found unit with oversuds leak into the overfill tray. Cleared water and tested. Unit is now operating as designed. Advised customer on use and care and solution to issue. All checks good.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Bastrop, TX 78602

Joe Z

Job Details: 06/22/2022

"Arrived onsite to install previously diagnosed parts. Replaced gearcase,hub,and washplate. Test unit and unit operates correctly. No leaks present at this time. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Austin, TX 78750

Matthew

Job Details: 06/22/2022

Arrived onsite for refrigerator not defrosting properly. Called SW for assistance and recommendations per tech line. Thermistor had been replaced and was functioning correctly. Replaced HV control and UI. Powered unit and unit is functioning properly. Job complete

We serviced a

AMANA RANGE

Model AER6303MFS2

Near Austin, TX 78753

David S

Job Details: 06/22/2022

Arrived on site to install previous diagnose parts. I gained access to the main harness and replaced it with new. I powered the unit on and tested it. I found it working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Austin, TX 78754

David S

Job Details: 06/22/2022

"Arrived on site for water building up in the freezer. I inspected the unit and work area. I found the evaporator drain pan clogged with ice. I cleared ice, and cleared the drain tube. The unit is working as designed, with no more water leaking. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Austin, TX 78723

David S

Job Details: 06/22/2022

Arrived on site for dishwasher not draining. I inspected the unit and work area. I found the drain hose crimped. I installed a new drain hose. The unit is working as designed. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW0

Near Austin, TX 78752

David S

Job Details: 06/22/2022

Arrived on site for dryer not heating. I inspected the unit and work area. I found the thermal cutoff not plugged in. I plugged in the thermal cutoff and tested the unit. It is now working as designed. Job complete.

We serviced a

JENN-AIR OVEN

Model JJW2430DS03

Near Austin, TX 78756

David S

Job Details: 06/22/2022

Arrived on site to install previous diagnose part. I gained access to the console and replaced it with new. I powered the unit on and tested it. It is now working as designed. Job complete.

We serviced a

WHIRLPOOL RANGE

Model SF367LEKT

Near Austin, TX 78748

Leonardo

Job Details: 06/22/2022

Arrived on site to relace dsi board and sensor. Replaced both parts test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0ES2

Near Austin, TX 78749

Leonardo

Job Details: 06/22/2022

Arrived on site to test unit for unit not getting to temp. Test unit and found and sensor. Replaced sensor test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model JES9800CAS00

Near Austin, TX 78734

Leonardo

Job Details: 06/22/2022

Arrived on site to test unit for unit not wanting to heat at 350?. Test unit and found unit was on Celsius not allowing you to cook at 350. Changed it to F test unit and unit pre heated to 350 job complete.

We serviced a

GE DISHWASHER

Model PDWT380V00SS

Near Austin, TX 78734

Leonardo

Job Details: 06/22/2022

Arrived on site to replace motor and water line and vent motor and fill valve. Replaced all parts test unit and unit test good no leaks present job complete.

We serviced a

KITCHENAID DISHWASHER

Model KUDU03FTSS0

Near Lakeway, TX 78734

Leonardo

Job Details: 06/22/2022

Arrived on site to removed the bottom spray arms. Removed spray and and filter and unit was cleaned. Drained unit 5 times and unit drain correctly job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Seguin, TX 78155

Andrey

Job Details: 06/22/2022

"Arrived on site to test unit for no power, tested unit found shorted control, replaced control, all functions returned,refrigerator started cooling, unit is now running as designed, job complete"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Seguin, TX 78155

Andrey

Job Details: 06/22/2022

"Arrived on site to test unit for drum not spinning, tested unit found damaged idler pulley and broken belt, replaced parts tes unit unit now running as designed, job complete"

We serviced a

MAYTAG REFRIGERATOR

Model MSD2572VEB01

Near Killeen, TX 76542

Tyler

Job Details: 06/22/2022

"Arrived on site for refrigerator intermittently cooling. Upon arrival confirmed issue. Found full bucket of ice but cubes were shrinking and melting together. Amp draw to compressor was 1.4 amps and stable. All fans and compressor functioning within specs. Watched evap coil and found proper frosting. Found thermostat registering inaccurate temps and going into defrost to early, replaced adc and stat. Informed customer to give unit 24 hrs to stabilize temps and refill bucket with ice. Call complete."

We serviced a

SAMSUNG REFRIGERATOR

Model RF265BEAESR/AA 01 OR

Near Killeen, TX 76549

Tyler

Job Details: 06/22/2022

"Arrived on site for refrigerator not cooling. Upon arrival confirmed complaint. Only function working on unit when I arrived were the lights. Diagnostics led wasnt lite up. Found power failure in main control. Check all loads and found no failures in thermostats, fans, compressor, etc. replaced main control then restored power and found full functionality had been restored to unit as well as all cooling components functioning well. Informed customer to give unit 24hrs to stabilize temps as well as an additional 48hrs to produce ice properly. Call complete"

We serviced a

KENMORE REFRIGERATOR

Model 795.7203411

Near Killeen, TX 76543

Tyler

Job Details: 06/22/2022

"Arrived on site for refrigerator not making ice. Upon arrival confirmed issue. Found bucket empty. Found thermistor ohming within manufacturing spec within ranges when removed from unit and tested at room temps on site. Found no failures in harvest/fill tests. Temps in both compartments on arrival were 32/55 (FC/RC). Found unit had no frost build up on fc coil. Found drier at room temp and amp draw to compressor at 0.2. All fans running. TCA38151706, 5421JJ1003S, WPW10143759, W10913906.

We serviced a

FRIGIDAIRE WASHER

Model FFTW1001PW

Near Austin, TX 78737

Justin

Job Details: 06/22/2022

Arrived on site for a washing machine not getting water. Upon arrival the customer also stated they thought the unit may be leaking. Upon further inspection I found the cold and hot valves at the wall leaking and I informed the customer. I then tested the unit and found neither hot nor cold working. I gained access to the valves and found them badly clogged indicating a bad hot and cold valve. I installed the valves and then tested the unit. I found the unit running as designed with no leaks on the unit itself.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Canyon Lake, TX 78132

Andrew

Job Details: 06/22/2022

"Arrived on site to test unit for not cooling in RC. Found evap/defrost thermistor open again. Replaced thermistor and UI as a precautionary. Tested unit, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near New Braunfels, TX 78132

Andrew

Job Details: 06/22/2022

"Arrived on site to test unit for acting erratic and rust issues. Found unit not responding to commands but starting and stopping cycles on its own. Was able to get into diagnostics but unit turned itself off, unable to complete diagnostics or recover stored error codes. Pulled unit out and took door apart and found excessive rust inside door and tub. Called tech line and was transferred to safety. Safety recommended no repairs as unit is a liability and too many parts needed and unable to ensure unit would still be good after repairs. Was advised to have customer contact whirlpool and provided given SR#s. Left unit unplugged and advised customer to not plug in or even attempt to use unit. Job complete. SR#7733946174(techline)SR#7733897441(safety)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF991BOOM00

Near New Braunfels, TX 78132

Andrew

Job Details: 06/22/2022

"Arrived on site to test unit for no ice production. Found in diagnostics emitter was not reading bin was empty preventing ice production. Replaced receiver and emitter boards, tested unit, unit appears to be working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Austin, TX 78738

Luis

Job Details: 06/22/2022

"Arrived on site. Installed housing due to unit not needing thermistor replaced and installing original harness,replaced main control. Found cold air migrating around damper housing with damper door closed,added sealer around housing until no further air leaking from housing. Tested damper and control operation unit working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Bastrop, TX 78602

Joe Z

Job Details: 06/22/2022

Arrived onsite to install previously diagnosed part. Replaced dual valve. Test unit and unit operates as designed. No leaks present at this time. Collected remaining balance.Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Hutto, TX 78634

Cliff

Job Details: 06/22/2022

Arrived on site to replace previously ordered parts for microwave. Replaced door and tested unit. Found all is functioning properly at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Hutto, TX 78634

Cliff

Job Details: 06/22/2022

Arrived on site to diagnose a dishwasher that is not dispensing rinse agent. Found dispenser empty and refilled it with rinse agent customer had. Ran diagnostics and found no failures to unit. Advised customer on findings and best cycles and options for best performance. No leaks were found at time of service.

We serviced a

MAYTAG WASHER

Model MVWB835DW2

Near Pflugerville, TX 78660

Cliff

Job Details: 06/22/2022

Arrived on site to replace previously ordered parts for washer. Upon inspecting unit found console contacts corroded causing issue. Replaced console and tested unit. All is working properly at this time.

We serviced a

SAMSUNG RANGE

Model NX58F5500SB

Near Pflugerville, TX 78660

Cliff

Job Details: 06/22/2022

Arrived on site to diagnose a range that is not baking properly. Found bake ignitor faulty and replaced it. Tested unit and found all is functioning properly at this time. No gas leaks were found at time of service

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Georgetown, TX 78633

Jonathan S

Job Details: 06/21/2022

"Arrived on site for refrigerator having a clump of ice in ice bin. Inspected unit and work area. Gained access to ice maker and found IM mold broken (see SD pic). Will need to replace IM. Removed failed IM and installed new. Assembled unit and tested ice maker operation while monitoring. All tested good, no water leaks detected during service.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGEB28D7QF0

Near Cedar Park, TX 78613

Gerry C

Job Details: 06/21/2022

"Arrived to inspect no water or ice. I found the ice maker evaporator system was incorrectly manufactured and there was a very large ball of ice on the back wall of the unit. I advised we cannot service it due to the extremely high probability of failure.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC500ESS00

Near Cedar Park, TX 78613

Gerry C

Job Details: 06/21/2022

"Arrived to instal previously diagnosed and ordered parts. I removed the failed compressor and installed the replacement compressor, dye drier and service port. I vacuumed the system to 480 microns and then monitored for 15 minutes. Loosing none of the vacuum, I charged with the mfg prescribed refrigerant charge and tested. The unit cooled as designed, no leaks observed during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2568AES

Near Georgetown, TX 78633

Jonathan S

Job Details: 06/21/2022

"Arrived on site for refrigerator not producing ice after ice maker replacement. Inspected unit and work area. Attempted to cycle IM maker and found no response. Measured voltage to ice maker and found correct. Found ice maker motor failed/ opened. Removed failed IM and installed new. Tested ice maker operation, all tested good, no water leaks detected during service."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS1

Near Cedar Park, TX 78613

Gerry C

Job Details: 06/21/2022

"Arrived to inspect leak. Service test mode had F8E1, F9E4 stored in memory. I operated the unit in service test mode and found water leaking from the diverter seal. I removed and replaced the sump assembly and tested. Operational test good, no leaks observed upon completion of service.

We serviced a

WHIRLPOOL OVEN

Model RBD275PRB00

Near Georgetown, TX 78628

Jonathan S

Job Details: 06/21/2022

Arrived on site to install previous diagnosed part. Removed failed control and installed new. Found connector was replaced by previous tech. Powered unit on and tested operation. Found all operations and components working as designed. Spoke with customer on self clean . Job completed

We serviced a

GE DISHWASHER

Model GLDT690D00BB

Near Cedar Park, TX 78613

Gerry C

Job Details: 06/21/2022

"Arrived to inspect not draining. I found the wiring was smashed under the unit and I corrected. The door switch would not fully contact and when it would fail, it would not react on the control, as the switch has multiple stages. I was able to adjust the door and switch assembly and the issue was resolved. No leaks observed using service. Warranty applied."

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Austin, TX 78703

Scott

Job Details: 06/21/2022

"Washer flashing water error codes and random number at end of cycle . In talking to customer , he had done a hard power reset to unit . Since power reset he has used it multiple times . No longer having random numbers flash . No error codes . No water leaks detected. No repairs or parts replacement at this time . Job complete"

We serviced a

KENMORE REFRIGERATOR

Model 106.569266

Near Leander, TX 78641

Gerry C

Job Details: 06/21/2022

Arrived to instal previously diagnosed and ordered part. I removed the failed condenser motor and installed the replacement. I verified operation and the unit resumed cooling. No leaks observed during service.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Waco, TX 76705

Jonathan M

Job Details: 06/21/2022

Arrived on site for a washing machine that is still having problems. Inspected unit and work area. The customer advised that the issue with her unit this time is that it does not properly fill her washer. I asked the customer what she meant and asked if the water was entering the unit at all. The customer advised that the unit does fill with water but it does not fill up her basket. I did advise the customer that this is normal operation as this is an energy and water efficiency low water unit. I did advise that certain settings and certain Lowes will receive more water depending on various factors. I ran the unit through diagnostics and found no stored error codes. Ran the unit through a test cycle and the unit ran as designed. I called Whirlpool Techline and spoke to Leon SR# 7733937380. He advised that based on the current information because all individual components are working properly and the customer is able to finish each cycle that the unit is working as designed. He advised to make no repairs at this time. Call complete.

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Salado, TX 76571

Jonathan M

Job Details: 06/21/2022

Arrived on site for a washing machine that is vibrating excessively. Inspected unit and work area. The customer advised that the unit seems to be working fine otherwise. She did say that the unit finishes the cycles. Ran the unit through a high-speed spin with no clothes in it and the customer identified that as the rattling shes seeing. I did inform her that this is normal operation and that her new unit is just a different design from a previous model. Customer did have a few questions about the unit and went over the user guide. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV03

Near Jarrell, TX 76537

Jonathan M

Job Details: 06/21/2022

Arrived on site for a refrigerator that is leaking water from the filter head. Did confirm the customers complaint and found water leaking out of the filter head whether that filter was in or not. Replaced the filter had assembly and tested the unit. Found the unit working as designed with no leaks present during water dispensing operation. The unit is working as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Jarrell, TX 76537

Jonathan M

Job Details: 06/21/2022

Arrived outside to install previously diagnosed part. Inspected unit and work area. Replaced the left hand upper track and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ1K

Near Jarrell, TX 76537

Jonathan M

Job Details: 06/21/2022

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the control user interface panel, backside panel, and two support end caps. Reassembled the unit and tested the unit. The unit began to work and operate as designed. Call complete."

We serviced a

WHIRLPOOL OVEN

Model WFE505W0JZ1

Near Jarrell, TX 76537

Jonathan M

Job Details: 06/21/2022

Arrived on site for a range that is not reaching proper temperatures. Inspected unit and work area. The customer advised that a home inspector had come through and mentioned the oven was below the sat temperature. Ran the unit up to 350?F and found it cycling between 383?F and 317?F. Unit was within range and operating as designed. Advise the customer the unit is working and how to calibrate the unit if further issues persist. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFIS29PBMS00

Near Holland, TX 76534

Jonathan M

Job Details: 06/21/2022

"Arrived on site for a refrigerator that is not cooling in the freezer section. Inspected unit and work area. Checked the freezer temperature and found it sitting at 33?F. Check the refrigerator compartment and found its sitting at 39?F. Check out one of the drawers in the fresh food section and had noticed a defrost issue in the refrigerator section. Removed the control cover and checked readings to the fresh food evaporator thermistor and the fresh food thermistor. Found the RC thermistor reading 7.99 k ohms (33?F) and the RC Evaporator thermistor reading 16.06 k ohms (12?F). Found the evaporator fan running and did not find the drip pan bowed. Spoke to JC and was advised to run test number four on the compressor. Ran through the compressor testing and did verify that when the unit rate reached at five, refrigerant was not flowing to the refrigerator section any longer. Was then advised the issue would be an issue with communication between the thermistors in control and replace both.

We serviced a

LG WASHER

Model WM2650HWA

Near Leander, TX 78641

Gerry C

Job Details: 06/21/2022

"Arrived to inspect no operation. I found the unit full of water and I removed it. The drain pump would hum, but there was no rotation until I manually rotated it and debris had lodged within the rotor casing. Due to the debris, I recommended and replaced the pump. I tested the unit within service test mode and it operated as designed. No leaks observed during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Austin, TX 78723

Scott

Job Details: 06/21/2022

"Arrived on site for fridge powering off every few mins . Customer has had fridge off while out of town for few days . Powered up unit . Ran diagnostics on heater, fans , compressor, dampener and ice maker . Couldnt duplicate any power failure. No water leaks detected at time of service. Collected 151.54 cc job complete"

We serviced a

GE DISHWASHER

Model GDF520PGD2WW

Near Kyle, TX 78640

Leonardo

Job Details: 06/21/2022

Arrived on site To test unit for unit not washing correctly. Test unit and found unit not getting hot water. Ran hot water at the sink and unit working as designed. Advised customer to clean unit with white vinegar to help the unit. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Buda, TX 78610

Leonardo

Job Details: 06/21/2022

Arrived on site to test unit for unit not washing. Test unit and found unit not washing due to wash motor not coming on. Replaced sump and motor test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Austin, TX 78748

Kevin

Job Details: 06/21/2022

"Arrived on site and inspected refrigerator and found icemaker is off, after resetting icemaker it cycled properly dispensed the ice it had in the tray and refilled with water. Icemaker is working properly, job complete"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near Georgetown, TX 78633

Lou

Job Details: 06/21/2022

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the left RC door side UI and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Andice, TX 78628

Kimo

Job Details: 06/21/2022

Arrived onsite for MW wall oven combo showing F6 E8 on display I follow the steps outline in techsheet on page 10. Then I replaced the control W11448962 and tested unit and found unit operating as designed.job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Leander, TX 78641

Kimo

Job Details: 06/21/2022

Arrived onsite for dishwasher not holding rinse aid in its dispenser. Upon inspection I found that the dispenser was leaking. I replaced the dispenser and tested unit and found no more leaks and the unit ran as it should.job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near Leander, TX 78641

Kimo

Job Details: 06/21/2022

Arrived onsite to install previously diagnosed part. Upon arrival I installed new control and tested unit and found unit operating as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW2

Near Austin, TX 78749

Kevin

Job Details: 06/21/2022

"Arrived on site and replaced all parts diagnose by previous technician, after replacement confirmed washer is operating properly by running a diagnostic cycle, job complete"

We serviced a

JENN-AIR RANGE

Model JDRP548HM01

Near Lakeway, TX 78738

Leonardo

Job Details: 06/21/2022

Arrived on site to test unit for right rear burner not igniting. Test unit and found clogged orifice. Cleared orifice and replaced burner head test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model CET9100GQ2

Near Austin, TX 78756

Wesley

Job Details: 06/21/2022

"Arrived onsite for new f27 error code and non functioning machine following belt replacement. Replaced microcomputer, and symptom unchanged, replaced wl switch and symptom eliminated. Unit is now operating as designed. WL switch replaced within the year making the cause of failure fall under one year workmanship and parts warranty. Call back status honored and no further charge for service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM02

Near Austin, TX 78736

Luis

Job Details: 06/21/2022

"Arrived on site for no ice. At time of visit ice bin full,ran diagnostics all test passed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS00

Near Austin, TX 78739

Justin

Job Details: 06/21/2022

"Arrived on site to install previously diagnosed parts, I installed the UI and then tested the unit. I found it still had the same issue. Due to this I also installed the paddles. I then tested the unit and it was no longer dispensing water when calling for ice.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Austin, TX 78745

Kevin

Job Details: 06/21/2022

"Arrived on site and inspected refrigerator and found is unplugged, after reconnecting the power compressor will run for a couple of minutes and then start device trips. Replaced start device and this had no positive affect. Compressor will need to be replaced. Before rescheduling ensure refrigerator is still at location. This business has a good relationship with retailer and theres a high chance they might just swap it out."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Austin, TX 78757

Wesley

Job Details: 06/21/2022

Arrived onsite for overfill switch tripped and found suds leak. Cleared and dried water. Instructed customer on issue and advised on using less soap to wash to avoid future incidents. All checks good.

We serviced a

KITCHENAID OVEN

Model KEBS247DBL8

Near Austin, TX 78759

Wesley

Job Details: 06/21/2022

Arrived onsite and assisted with disassembly for door cleaning and replacing the upper door latch for the customer with a latch the customer had purchased. All checks good. Unit is now operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Austin, TX 78738

Luis

Job Details: 06/21/2022

Arrived on site for no ice. Found icemaker tray warped ran diagnostics icemaker failed. Replaced icemaker ran diagnostics all test passed ran fill test passed.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX505ESS2

Near Austin, TX 78738

Luis

Job Details: 06/21/2022

"Arrived on site for no ice. Ran diagnostics pump not sending power to valve,ran valve weak to no water flow,replaced defective pump and valve,ran diagnostics all test passed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Lakeway, TX 78734

Luis

Job Details: 06/21/2022

"Arrived on site for water leaking. Found frozen drain in fresh food section causing water to leak from fresh food compartment to floor,removed compressor cover,removed extension tube,ran water through tube found obstruction in extension drain tube. Replaced drain tube,defrosted fresh food drain,checked water flow good.

We serviced a

LG DRYER

Model DLE3500W

Near Hutto, TX 78634

Cliff

Job Details: 06/21/2022

"Arrived on site to diagnose a dryer that is making unusual noise. Found idler pulley, 1 roller, and belt worn and replaced all 3 parts. Tested unit and found all is functioning properly at this time."

We serviced a

KITCHENAID OVEN

Model KOCE500ESS11

Near Georgetown, TX 78633

Lou

Job Details: 06/21/2022

"Arrived on site to inspect microwave/oven wall combo unit not working. Upon further inspection, I found the display blank and no keys responding. Checked the breaker and found it to be a GFCI breaker and it was tripped. Cycled power to the unit and checked error codes in diagnostics and found F6E4. I pulled the unit from the wall onto my dolly and tested all components at the back of the unit. All parts checked good. I cleared the code and tested the unit in Bake at 350 degrees and while testing voltage readings to the elements, the breaker tripped again. I removed and replaced the main control and cycled power to the unit. Retested and the breaker tripped again. I recommended that the customer have their builder replace the GFCI breaker and if they continue to have issues with the unit to call it in for service. Job completed."

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ1

Near Taylor, TX 76574

Cliff

Job Details: 06/21/2022

Arrived on site to diagnose a range that is tripping the breaker. Tested all parts and components and checked all wiring. All is working properly at this time. Advised customer on findings and that appliances were not intended to be put on gfci or afci circuits as intentionally ungrounded parts can cause the circuit to trip.

We serviced a

KENMORE WASHER

Model 11028132411

Near Taylor, TX 76574

Cliff

Job Details: 06/21/2022

Arrived on site to replace previously ordered parts for washer. Replaced valve and all is working properly at this time. No leaks were found after service was performed.

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near New Braunfels, TX 78130

Andrey

Job Details: 06/21/2022

"Arrived on site to test unit for door not opening, tested unit found as soon as you plug the unit back in, the drain pump turns on and will not turn off, water level switch failed, customer stated that she has extended warranty but could not provide proof, replaced parts unit unlocked advised customer not to over load unit due to same issue may occur, unit is running as designed,no leaks detected job complete"

We serviced a

WHIRLPOOL ICE MACHINE

Model KUID308HPS00

Near Briarcliff, TX 78669

Luis

Job Details: 06/21/2022

"Arrived on site for noise complaint,adjusted tubing,ran diagnostics no odd noise,ran unit through a normal operating cycle no noise present"

We serviced a

WHIRLPOOL OVEN

Model WEE510S0FS2

Near Austin, TX 78758

Wesley

Job Details: 06/21/2022

"Arrived onsite for f2e1. Reset and cleared error code and unit is operating properly without recurring symptoms. Advised tenant that in event of repeat failure, the control/console assembly would need to be replaced. All checks good. Unit is now operating as designed."

We serviced a

GE WASHER

Model GTW460ASJ8WW

Near Austin, TX 78758

Wesley

Job Details: 06/21/2022

Arrived onsite and found unit had been operating with leaky valve. Replaced valve to repair. All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL COOKTOP

Model WFE505W0JS

Near Austin, TX 78758

Wesley

Job Details: 06/21/2022

Arrived onsite for heat fracture. Arrived onsite and repaired unit by replacing the cooktop. All checks good. Advised customer on repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Dripping Springs, TX 78620

Luis

Job Details: 06/21/2022

"Arrived on site for water leaking. Found frozen drain causing water to leak,removed compressor cover,disconnected drain extension,checked water flow through extension failed obstruction in extension tube,replaced drain tube extension informed customer she will need to defrost unit to clear drain.

We serviced a

WHIRLPOOL DISHWASHER

Model WRS325FDAM02

Near New Braunfels, TX 78130

Andrey

Job Details: 06/21/2022

"Arrived on site to test unit for no ice production, tested unit found ice maker completing cycle but not asking for water, customer accepted, replaced ice maker, ran diagnostics cycle, ice maker completed cycle and filled with water, no leaks detected job complete"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near New Braunfels, TX 78130

Andrey

Job Details: 06/21/2022

"Arrived on site to test unit for excessive shaking, put unit through diagnostics cycle found no stored error codes, all components tested good, put unit into spin cycle no excessive vibration detected, customer stated that some times a error screen pops up , advised customer if issue returns to take pictures and videos, at this time unit is running as designed no leaks detected job complete"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Copperas Cove, TX 76522

Tyler

Job Details: 06/21/2022

Arrived on site for washer not filling correctly. Upon arrival found no errors in diagnostics. Found cutoff knobs to fill l8nes wouldnt shut water off to safely remove fill lines and check for pressure and recommend to customer to get plumber out for cutoff valves. I then ran a diagnostics tests as well as a normal and heavy duty cycles. Found unit could fill accordingly to predetermined input settings. Instructed customer on use and care guide manuel and the washers energy efficiency and water saving programming and how to get the tub filled with best results. Unit functioning as designed with no leaks present at time of service. Call complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS03

Near Dripping Springs, TX 78620

Luis

Job Details: 06/21/2022

"Arrived on site for not dispensing ice. Found ice obstruction in ice chute,removed bin removed obstruction in chute,tested ice door operation good,ran diagnostics all test passed changed defrost setting to basic."