Arrived on site for unit not working. Inspected unit found f5 e1 error stored lid lock fault. Inspected latchand found debris inside latch area not allowing the latch to lock properly. Removed debris and tested latch to co firm locking now. Ran normal cycle and showed customer unit locking. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site for washer MODEL NUMBER not filling properly. Inspected unit and work area. Customer reported several prior repairs, with filling issues persisting after the last one. Previous tech advised against using extra power option, but customer noted concerns on normal and quick wash cycles, with others filling better. All cycles complete, despite water levels. Tested unit; no stored error codes. Tested both valves; both drew in water properly. Advised the customer that low water levels may relate to cycle selections and unit programming, which senses and adjusts automatically. Explained no changes possible to programming. Called Whirlpool tech line and spoke to Steve (SR # 21277788). He confirmed that based on all data provided, the unit operates as designed; no further repairs are needed. NO WATER LEAKS OBSERVED DURING SERVICE."

"Arrived on site to replace previously diagnosed handle, front glass and name plate, replaced and tested unit is now functioning as designed job complete installed W11741357, W11730234,W11178521"

"Arrived on site to test unit for not working properly, tested unit found drain pump engaging bur not pumping water out, replaced pump and tested unit is now running as designed no leaks detected job complete installed W11396717"

"Arrived to 1145 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived on site for electric range model WFES3330RZ0 with issues on multiple burners and oven temperature. Inspected unit and work area. Customer reported right front burner stays hot regardless of setting, left front burner activates only inner ring, and oven cooks slower than expected, requiring longer times than recipes. Tested both front burners; confirmed right front issue, but could not replicate left frontboth inner and outer rings glowed and heated as designed. Tested oven at 350?F; temperature fluctuated between 366?F and 306?F, averaging 336?F. Calibrated unit up 10 degrees; now fluctuates with average of 347?F. Explained how to access oven calibration to customer in case of future issues. Did not have infinite switch W10857622 for the right front burner on hand. Ordered infinite switch W10857622 and rescheduled customer for 10/22.; ordrng 2 W10857622 (RF and LF infinite switches)s"

Arrived on site for dryer always showing vent error. Found not errors stored. Ran test and found vern to be restricted. Removed from wall and verified vent is blocked in wall. Wet to outside and customer cleared out a nest. Recommend vent cleaning. Dryer in good working order. Call complete

Arrivec on site for washer stuck in drain loop. On arrival i confirmed issue and found control w11603810 bad and replaced it. Tested unit and found it working as designed. Call complete

"Arrived on site to find motor just sitting on floor. First checked voltage coming out off coktop when different speeds are selected, proper voltage coming to blower. Connected blower and found it working perfect. It does indeed have all 3 speeds. Found problem. To be the vent. Vent is outlet is only a small cutout. Customer feels no difference cause the vent does not allow more airflow. Customer will need to have vent repaired. Blower was always working as designed. Call complete. No parts."

"Arrived on site for microwave oven combo not sitting flushnas before. Removed oven from wall. Found the right side legs is not sitting on the bottom floor, bottom floor is not the full length of the oven space. Left mount is half on and right side is completely off. Called tech line to document. Case#21279503. Oven working as designed. This is a install issue. No parts."

"Arrived on site to inspect refrigerator WRX986SIHZ04 door handles coming off and the doors not closing properly. Upon further inspection, I found the FC door handle set screw missing on the left side, and the customer had saved it when they found it had fallen out. When I went to put the set screw back into the handle, I found the left side of the FC door had scratches from installation (photos). I attempted to install the set screw and it would not hold. When I removed the handle, I found the right side of the FC door was badly scratched at the handle (photo). I advised the customer of my findings, and he advised that the installer used a drill to install the handles. I found the threads for the set screw were stripped on the left side of the handle. I was able to get the handle re-threaded and the set screw installed. I re-installed the handle and was able to get the left set screw tightened enough to hold it until I can return to replace the handle. Also, I found the unit is not leveled. I leveled the unit and tested the RC door functions and holding the doors at approximately 45 degrees open, and when I let them go, they close on their own and not swinging wide open. I am ordering the FC door handle and scheduled return service for 10/22/25. No water leaks were observed during service. ; ordrng 1 W11045125 (FC door handle)"

"Arrived onsite MEDX655DW1 for not drying clothes. Found power supply correct. Dryer internal airflow optimal and heat cycling. Temp probe and external duct examination indicate exhaust efficiency is sub 50%. Advised on long duct maintenance requirements. Dryer is operating properly, duct needs to be cleaned to restore function."

Arrived onsite WRS325FDAM04 and found inefficient compressor causing cooling loss as confirmed by no evidence of low charge accompanied by weak frost pattern and poor cooling. Repaired by replacing compressor W10309988 and adding access valve W11506635 and uv drier WPW10143759. Tested joints and pulled vacuum for 20 minutes; held. Charged to spec and observed good lowside pressure and good heat exchange on the discharge line. Advised customer on repair and advised observing unit for proper cooling. No leaks observed at time of service.

"Arrived on site to inspect washer WTW6157PB0, not starting a cycle and showing an error code. Upon further inspection, I found the unit unplugged and plugged it in. I placed the unit in diagnostics showing error codes F0E3-overload, F5E3-lid lock failure, and F7E9-locked rotor. I cleared the code and continued with testing, and found that the lid won't lock. I gained access to the main control and lid lock and found the lock broken. When I went to install a new lock assembly, I found the assembly on the unit was different. I researched the parts number and found that due to the model number being incorrect on the ticket with the last engineering digits off by one number, the parts sent with me today are incorrect parts. I advised the customer of my findings. I tilted the unit back to inspect the gearcase and components underneath the unit. I found no gearcase oil, and all parts look good. I am ordering the main control, lid lock assembly, and lid strike, and the office will schedule return service due to the availability of the parts. Unit left unplugged for safety and no water leaks observed during service. ; ordrng 1 W11670519 (Lid latch assembly) and 1 W11789821 (Main control) and 1 W11789818 (Strike)"

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit WFG320M0MS0 for gas smell. Upon arrival customer stated a strong gas odor is present during the preheat cycle. Verified complaint by engaging a bake cycle and confirmed a noticeable gas odor during ignition and preheat. Performed inspection of burner assembly and found the air shutter fully open, creating an improper air-to-gas mixture and incomplete combustion. Adjusted air shutter leaving it approximately 10% open to achieve correct flame characteristics. Re-tested bake cycle with customer present, odor no longer present and burner flame now steady and properly mixed. Advised customer to operate range hood during use to ensure proper ventilation. Contacted SAFETY to document under case number 21072522. Unit is now running as designed, no gas leaks detected, no parts installed, job complete."

"Arrived onsite for WTW4816FW3 washer not working. Found long fill error. Found both valves operating as designed however thunder had been pulled from install and out on the porch so, it is very likley water supply in laundry room is not correct or only a single hook up is being used. Advised customer on findings. No parts. All checks good."

Arrivec on site foot washer needing w11603811 control. On arrival i installed part and tested washer. Found it working as designed with no leaks. Call complete

"Arrived on site to inspect refrigerator or producing ice. Upon further inspection, I checked temperatures and measured 0 degrees FC and 37 degrees RC. I found that the ice maker only cycle 1 or 2 times in a week. Checked the valve and valve is operating as designed. I chebked the ice tray thermistor and it read out of spec. I replaced the ice maker due to the bad thermistor. I tested the ice maker and is now operating as designed. No water leaks observed during service. W11700250"

"WFW8300SW00: Removed and replaced main control board WPW10525351. Powered unit up and put it into a normal wash cycle; unit filled with water and agitated, and drained no leaks at time of service."

"Dishwasher model WDT970SAHZ0. Removed and replaced wash motor w11087376 and dispenser assembly w10861000. Tested unit; dishwasher filled, washed, and drained out. No, leaks detected at time of service."

"Arrived on site to inspect dishwasher not running or cleaning. Upon further inspection, I placed the dishwasher into diagnostics and observed error code F4E3. I verified proper voltage to the motor however the motor was not running due to becoming seized. I replaced the motor and sump assembly. I reassembled and tested the dishwasher and the dishwasher is now operating as designed. No water leaks observed during service. WPW10482480"

Model JFFCC72EHL03. Customer stated that the refrigerator was making a loud buzzing or ticking noise. Verified noise coming from fresh food evaporator. Noticed that drain pan was plugged and frozen over; cleared drain pan and de-iced fresh food evaporator. Replaced evaporator cover assembly W11610998. Powered up refrigerator and verified it no longer makes noise and is cooling properly. No leaks detected at time of service.

Arrived on site to install previously diagnosed and ordered part. I installed the left and right fc brackets and reassembled and tested the door. The door is now operating as designed and the refrigerator is operating as designed. No water leaks observed during service. W11241268 W11241580

"Dishwasher GU2400XTPS7. Customer stated standing water remained in the bottom of the tub after cycles. Customer showed video confirming water above sump assembly. Removed sump assembly filter and replaced drain pump WPW10348269. Filled dishwasher with water multiple times; drained fine. Checked drain hose, which was good with proper loop. Advised customer to run normal wash cycle and call back if issue persists. Dishwasher working as intended; no visible leaks during service."

Arrived on WRF767SDHZ04 not holding temps well in rc. Customer explained there is chattering/vibration noises on and off. I found the damper to not be opening properly and chattering to be from the plastic gears. I replaced the WPW10479155 CONTROL and explained to the customer to give it a bit to cool down again as that's the only solution left due to the control and ui being replaced prior visit. Unit is cooling as designed. No leaks. Call complete.

Arrived on WED560LHW2 for dis0lay not showing properly. I found correct voltage going to the ui but the leds burnt out. I replaced the W11378949 console and unit now operates as designed. Call complete. Maintenance not onsite for signature

"Arrived on site for refrigerator KRMF536RPS01 with complaint of condensation build up. Upon arrival , inspected unit. Found center divider seems to be warped . I placed a straight edge and confirmed. Uploaded pictures. Contacted Techline and spoke with George. I sent in requested photos and temperature readings of divider. This call will be sent in for review . Case # 21273394. Job complete"

"Arrived on site , replaced door handle , and UI console trim , W11449263, W11542168. Tested cook top all burners are functioning. Oven is preheating . Construction not on hand to sign ticket. Job complete"

"Arrived on site, found fz draw broken . Replaced bin . All functioning properly now . Nomwater leaks detected at time of service. Job complete"

Arrived on site to test unit for light not working. Test unit and found broken light bulb. Replaced light bulb test unit and unit test good job complete.

Arrived on WDF332PAMS0 for unit with leaking seal. Upon arrival unit is sitting in the middle of the apartment unhooked. I inspected for Amy signs of water trails and found none. I advised the leasing office they need the unit hooked upmfor further testing so we can see where it is leaking. Office to RS when unit is accessible for testing. No parts installed. ; O-emld tckt

Arrived on KRFC136RPS00 refrigerator with rust on back left corner. Spoke with builder onsite and he stated that we done 2 weeks ago and it wasn't rust they cleaned off the adhesive and it looks as designed. No issues with unit. Call complete. No parts installed.

Arrived on site for dryer WED4850HW0 with complaint of takes multiple cycles to dry. Upon arrival test polarity and is correct. Ran vent test and failed. Removed vent hose from unit and test air flow and now passes. Ran a heat test and heats correctly. Unit is operating as designed. Advised customer to have exterior of vent cleaned. Job complete

Arrived on site for dryer WED4815EW1 with complaint of intermittently does not operates and takes several cycles to dry. Upon arrival checked polarity and is correct . I ran vent test and passed. Ran a timed dry cycle for :30 minutes and unit heats and operates correctly. I cannot duplicate an issue at this time. Job complete

"Arrived on site formwasher leaking from start of filling . Bellow , valves in good shape . Ran valve and water is shooting right out the top of draw . Found dispenser housing missing inside top. Ordering dispenser . No other leaks detected at time of service. Return set 10/22. Maintenance not on hand to sign ticket ; ordrng 1 W11524105 (Dispenser)"

Arrived onsite for previously diagnosed parts. I took apart the dryer and found the incorrect drum was ordered and sent. The drum required will be ordered W10545923. Office to RS. ; ordrng 1 W10545923 (Drum Assm)

"Arrived on site to look at model WTW4816FW3 for customer complaint of drain pump running constantly, found issue with control board. I replaced control under S153EB unit tested good. Part used w11603810"

"Arrived on site to diagnose dishwasher not washing correctly. Ran a diagnostic test and confirmed that the unit was filling with cold water during operation. Drained and refilled the unit five separate times, and each time the incoming water temperature remained cold. Advised the customer that the dishwasher requires an incoming water temperature between 120?F140?F for proper cleaning performance. Customer stated that it takes a long time for hot water to reach the kitchen sink. Informed the customer that the dishwasher is likely filling before the hot water arrives, which can affect wash quality. Recommended having the hot water supply checked and ensuring hot water is run at the sink before starting the dishwasher. Unit otherwise operating as designed. Job complete."

"Arrived on site. Found unit not defrosting evaporator incased in ice. Defrosted evaporator, Ahmed heater passed,checked continuity passed,checked continuity on fuse passed,replaced the evaporator thermistor and main control. Powered unit on compressor and fans powered on. Used w11496886,wpw10383615"

Arrived on site at apartment 2106 to install previously ordered part. Replaced console W11378949. Test unit and is operating as designed. Job complete

"Arrived on site for washer not filling with water and stoppingafyer about 2-5 min. Entered diagnostics and found f8e1, f2e1. Found unit was not filling with cold water. Valve is activating but only a bit of water came out then stopped. Removed hose and found valve filter clogged. Removed and cleaned filter. Completed automatic test cycle. Verified operation. Call complete. No parts"

"Arrived on site for dishwasher not spraying any water. Entered diagnostics and found f4e3, f2e1, f7e1. Confirmed wash pump was energized but not pushing g water through. Replaced motor and sump assembly. Ran automatic test cycle. All components working. No leaks. Call complete. W11613479"

"Arrived on site to inspect washer WTW5010LW0 not draining. Upon further inspection, I placed the unit in diagnostics showing error code F9E1-long drain. I cleared the code and tilted the unit back, and inspected the drain pump harness. I found where the harness splits; the black wire was broken. I removed and replaced the lower main harness and removed a clip from the old harness and attached it to the tub and layed the drain pump harness across it for support, and calibrated the unit. Tested in diagnostics, and the unit is operating as designed. No water leaks observed during service, job completed W11643701"

Arrived on site for washer MVWC565FW2 to install previously ordered part. Replaced console suspension W11130362. Test unit by running a spin cycle and unit is operating as designed. No leaks present. Job complete

"Arrived on site for washer not finishing cycles. Clothes are wet as they did not go through a fast spin. Customer says bulky and whites it does spin. Entered diagnostics and found no errors. Ran automatic test cycle and all components pass. Inspected unit and found black oil from gearcase. Agitator comes off. Clear under. Will need new gearcase and harness. Actustor, capacitor, Belt and splutch are worn and needs replacement. Reset for Mon am. ; ordrng 1 W11449840 (Gearcase)"

"Arrived on site to install previously diagnosed and ordered part. Upon arrival, before installing the main harness, I disassembled the unit to gain access to the harness. When I went to check voltage at the motor, I found the red wire at the motor harness, not fully inserted and locked in (photo). I pushed the harness connectors in and locked it in and tested the unit. The unit is operating as designed. I advised the front office staff and maintenance of my findings and repairs. No lint observed during service and no parts installed, job completed."

"Arrived on site for a range model WSES7530RZ0 that is not heating properly on all burners. Inspected unit and work area. The customer stated that her previous unit used to rapid boil on all burners, and she never had a problem, but this cooktop seemed to start boiling and would turn off and back on. She advised that she makes jams and that it requires a rolling boil to cook properly. She said this one doesn't allow her to do that. I test it the burners, checking for the burners to boil on a high setting. I found the burners would boil but did find the elements would cycle on and off. The customer felt like the machine wouldn't get hot enough for her to use for what she needs it for and that it takes a lot longer to cook than her previous model. I called Whirlpool Techline and spoke to Boyd SR# 21254891. He advised that this was normal operation and that this was how the unit was designed to work with the machine cycling the elements on and off. He stated that the machine will cycle between certain temperatures that were programmed into the machine and that there were no adjustments that could be made to the machine that would change how the cooktop would operate. He advised to make no further repair at this time as the unit is working and operating as designed. Call complete. No parts were installed."

"Arrived on site to replace gearcase and clutch on washer MVWC6ESWW1 that was not spinning. Removed and replaced the gearcase with new 3360629, and clutch with new WP8299642. Reinstalled the unit and tested. Found unit spinning as designed with no further issues. No water leaks found post service"

"MVWP575GW1 Arrived on site from previous visit to install parts. I installed control board, hub nut, splutch, latch, wire harness, shield,motor,and gearcase. Calibrated then tested product is working as its designed no water leaks visible from main water supply."

Arrived on WTW4816FW3 for noise during agitation. Customer showed a video and it sounded like worn cam teeth or a slight belt squealing. I replaced the cam and belt and tested unit. Unit no longer makes the noise and is operating as designed. No gearcase oil sighted. Call complete. Installed W10721967 SPLUTCH ASSM W AND W11239857 BELT.

Arrived on MVWP586GW0 for washer constantly draining and not spinning. I found a F3E1 pressure sensor failure present. Verified air dome is not blocked in any way. Replaced the W11657965 CONTROL BOARD and tested unit. Unit now operates as designed and i hear the drain pump running with no issues. Call complete. No leaks.

"Arrived on site for a refrigerator model JFFCC72EHL03 that won't cool. Inspected unit and work area. The customer advised that the machine completely stopped cooling and started making abnormal noises during operation. She left the unit unplugged after it stopped cooling. I gained access to the compressor and plugged the unit in. I found the compressor start but making abnormal sounds but couldn't feel any heat exchange, indicating a cooling issue. Ordering sealed system parts and the office will need to contact the customer about a return date due to limited parts availability. No parts were installed. ; ordrng 1 W11578031 (Compressor) and 1 W11506635 (Access valve) and 1 W11565768 (Freezer evaporator) and 2 W11506620 (Suction line to evap coupler)s and 1 W11567406 (RC evaporator) and 2 W11504450 (Evap to cap tube coupler)s"

"Arrived on site to look at WTW6157PW0 for customer complaint of grinding noise. Found issue with basket out of round. Ordering basket gearcase, slider, stator, rotor, and clutch. ; ordrng 1 W11178227 (Basket)"

"Arrived on site to inspect dishwasher WDT751SAPZ1 leaking vapors. Upon further inspection, the customer advised that the unit is not cleaning and they saw vapors coming from the vent area. I advised that the vapors are steam coming from the unit and nothing to worry about. I placed the unit in diagnostics showing error code FAE2-Vent failure. I cleared the code and continued with testing, and the unit operated as designed except for the vent. I found the error code returned after testing. Also found the door strike is broken and when closing the door, it's rubbing on the upper right corner. I removed and replaced the vent and main control and leveled the unit to where the door no longer rubs on the right side. Retested in diagnostics, and the unit is operating as designed. I am ordering the door strike and scheduled return service for 10/20/25. No water leaks were observed during service. W11649995, W11683133; ordrng 1 W11545309 (Door strike)"

"Arrived on site to vacant apartment 3106 for washer WFW560CHW4 with complaint of drum shaking/ unbalanced. Upon arrival, inspected unit and Model and serial tag do not match and this unit does not have the shaking/unbalanced issue. Maintenance team cannot find a work order on their end for this washer and issue."

"Arrived on site to apartment 514 for refrigerator WRF535SWHZ12 with issue of freezer door does not close correctly. Upon arrival, inspected unit. Slides, rails and gears are good. Found unit is not leveled correctly. I leveled unit and door opens and closes smoothly and correctly. Job complete"

"Arrived on site for dryer tumbling but not heating . Found elemnt has failed due to blower wheel loose on motor shaft causing excessive heat build up. Thermal fuse is good . Ordering motor, blower wheel, and will replace elemnt . Return set 10/20. ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower wheel) and 1 Autho"

Arrived on site for upper rack not sliding out . Found end cap on upper rack had fallen out and wheels on left side adjusters had come out of track . Reinserted wheels in track . Reinstalled end caps on tracks . Upper rack is functioning properly. No other issues found . No water leaks detected at time of service. Job complete

"Arrived on site for dishwasher still leaking . Ran diagnostics , no error codes . No leaks from valve or sump. Found exseive suds building g up longer as test wash ran . Advised customer to run a cleaner thru on heavy cycle . Then run just a normal cycle with no soap or dishes . Stop cycle mid way thru and see if any suds are appearing or any leaking occurs . If so let us know . Job complete"

Arrived on site for water between . Found in talking to customer some cleaner had dripped down in door . Explained there is no water proof seal between glass and outer frame . Instructed on proper cleaning methods . Job complete

Arrived on site to diagnose washer WTW4816FW3 running drain pump constantly. Found unit falls under SP W11766193. Replaced control W11603810 to resolve pressure error. Plugged in and tested unit. Verified proper operation and no water leaks present. Repair completed.

"Arrived on site, replaced dented fresh food door and nameplate. Door sealing properly. No other issues found . No water leaks detected at time of service. Job complete"

Arrived on-site for washing machine model WTW5100HC2 not filling and won't advance. Inspected unit and work area. Customer advised machine will not complete cycles and is flashing error code indicating water level issue. He stated he's checked hoses and water is being supplied. Ran unit through diagnostics and found F8 E1 (long fill) and F0 E5 (off balance load) error codes. Tested valves and found very little water flow through cold water valve. Checked supply and found adequate water pressure. Replaced water valve assembly W11400157 and found machine began to work and operate as designed with no leaks present during operation. Call complete. W11400157

"Arrived at apartment 10309 to look at model WTW4855HW3 for customer complaint of unit running drain pump constantly. I replaced control under S153EB, calibrated and tested, unit tested good. Part used w11607637"

"Arrived on site for an ice machine model KUIX535HPA01 that won't drain or turn on. Inspected unit and work area. The customer advised that the machine eventually drained but that the unit turned off again and won't turn on. I did find that the unit wouldn't activate until I started pulling out the machine i dictating an external drain pump issue. I replaced the external drain pump W11539855 and tested the unit. The unit began to fill, recirculate, and make ice as designed with no leaks present during operation. Call complete."

"Arrived onsite for WRT541SZDM03 refrigerator not cooling and sealing properly. Inspected unit and observed a gap in the fresh food section door seal. Used a heat gun to close gap, it now seals properly. Unit was cold and freezer had ice and frozen food in it. Spoke with maintenance and confirmed the sealing issue was the only real problem. No leaks observed, job complete."

"Arrived onsite for WRS321SDHZ13 refrigerator light not working. Upon arrival, confirmed switch was broken, replaced RC switch W11123941 but light still didn't work. Replaced LED W11602886 but light still didn't work. Checked voltage to LED which read 0. Checked main harness and discovered loose connection. Secured harness, unit is now functioning properly. No leaks observed, job complete."

"Arrived on site to replace previously diagnosed part. Upon arrival replaced name plate (W10839793) and inspected, dent no longer present. Unit now appears as designed, job complete."

"Arrived on site to test unit for no ice production, tested unit found ice maker unresponsive, new ice maker is damaged in the box, ordering ice maker rescheduled for 10/21; ordrng 1 W11692161 (Ice maker)"

"Arrived on site to test unit for not working properly, tested unit found evaporator fan failed, replaced fan from job 464270 and tested unit is now running as designed no leaks detected job complete installed WP2315549"

"Arrived on site to test unit for no ice production, tested unit found ice maker stuck mid harvest, attempted to reset but ice maker is unresponsive, replaced ice maker and tested unit is now running as designed no leaks detected job complete installed W11700250"

"Arrived on site for ice machine needing external drain pump w11539855. On arrival confirmed issue an installed part, then reassembled and tested ice machine and found no leaks in unit working as designed. Informed customer to allow twenty four hours for unit to fill bin call complete"

Removed and replace control board h m I board and drain pump test.The washer machine and it filled agitated and drained no leaks detected at time of service

Arrived on site for a WTW6157PW0 washer not cycling. Found the unit wasn't draining. I reset the unit several times and heard the pump trying to drain. I emptied the tub and replaced the pump w10876600 and tested in factory mode. Unit is operating as designed. No leaks detected while on site.

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"WRF736SDAM14 Arrived on site from previous visit to install parts. I installed the control board, ui board, heater,and icemaker. Tested icemaker for any errors codes none showed up . Ran a full test on icemaker product is working as its designed no water leaks visible from main water supply."

"Arrived on site to inspect unit WFW5720RW0 for reported dent. Upon arrival performed full visual inspection of the top panel and found no dents, creases, or surface deformities present. Continued inspection of side, front, and rear panels and verified no cosmetic or structural damage observed on any surface. Unit appearance meets manufacturer specifications, no corrective action required. Builder not on site for signature, no parts installed, job complete."

"NED4655EW1 Arrived on site for a dryer staying on. On arrival, I verified the issue a defective timer . I replaced the timer then tested product is working as its designed."

"Arrived on site to test unit WTW4855HW3 for not spinning clothes out. Upon arrival customer stated the unit does not properly wash clothes and constantly produces a humming noise. Applied power to the unit and found the drain pump immediately engaging upon startup. Entered service mode and retrieved error code F3E1 (pressure sensor fault). Inspected pressure hose and verified no kinks, punctures, or restrictions present. Determined the pressure switch on the control has failed and is causing the drain pump to run continuously. Ordering replacement control, no parts installed at this time. Office to reschedule return visit.; ordrng 1 W11607637 (Control)"

"Arrived on site to test unit WMH31017HS12 for fan not engaging. Upon arrival verified the issue, found blower motor energizing but failing to engage when commanded. Removed unit from cavity and performed functional testing while monitoring blower wheel operation. When motor energized, observed the blower wheel attempt to start, moving slightly forward before stopping, while motor remained energized. Verified wheel spins freely when rotated manually, indicating motor windings have weakened and can no longer overcome initial load. Determined blower motor replacement is required. No one on site for signature. Ordering part, no parts installed at this time, office to reschedule return visit.; ordrng 1 W11746340 (Blower motor)"

"Arrived on site to test unit WTW4957PW0 for unit proceeding from sense to done. Upon arrival customer stated unit seems like its draining water as soon as it begins to fill, also a humming noise is present.Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Will need to order control for return visit. Ordering part, no parts installed, office to reschedule.; ordrng 1 W11608056 (Control)"

"Arrived on site to test unit WRT108FFDB04 for not cooling. Upon arrival customer stated unit stopped cooling in both compartments simultaneously. Verified complaint, found both RC and FC sections at room temperature with no signs of frost accumulation. Accessed compressor compartment and verified start device receiving proper 120VAC supply. Compressor failed to engage even with new test start device applied. Performed resistance check across compressor windingsstart winding measured 14, out of range. Findings indicate internal compressor failure. Contacted service thread for confirmation, per thread unit will require a compressor replacement. Unit utilizes R600a refrigerant and has aluminum cap tube. Requesting 2-hour return visit. Ordering necessary components, no parts installed at this time, office to reschedule.; ordrng 1 W11582579 (Compressor) and 1 1 (LOK-RING KIT) and 1 1 (ALUMINUM CAP-TUBE) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access valve)"

"Arrived on site to test unit WTW4850HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to inspect microwave combo oven with no power. Upon further inspection I found that the circuit breaker was not tripped, but the unit was not powering on. I pulled out the unit and gained acces to the controls to test. I found voltages were incorrect coming in. On p6 I measured the black and white wires coming into the control and measured 0 vac. I measured the black to ground and had 125 vac and measured the white (neutral) to ground next and measured 125vac. I gained access to the junction box and found that the incoming house voltage was correct. The voltage to the controls filter board also measured a hot neutral. I could not trace the problem to a specific point in the wiring. I am ordering the wiring harness, and 2 hour job. I am ordering the control and console and latch in case it is needed. W11649138 W11659260 W11659374 W11727826 W11686858 CNOTE 2HR office to schedule return service ; ordrng 1 W11649138 (Control) and 1 W11659260 (Console assembly) and 1 W11659374 (Main harness) and 1 W11727826 (Harness latch) and 1 W11686858 (Latch) and 1 CNOTE (2HR)"

"Arrived on site to inspect dishwasher not running or cleaning. Upon further inspection, I placed the dishwasher into diagnostics and observed error code F4E3. I verified proper voltage to the motor however the motor was not running due to becoming seized. I replaced the motor and sump assembly. I reassembled and tested the dishwasher and the dishwasher is now operating as designed. No water leaks observed during service. W11613479"

"Arrived on site to inspect dishwasher not running or cleaning. Upon further inspection, I placed the dishwasher into diagnostics and observed error code F7E1. I verified proper voltage to the motor however the motor was not running due to becoming seized. I replaced the motor and sump assembly. I reassembled and tested the dishwasher and the dishwasher is now operating as designed. No water leaks observed during service. W11416362. No one on site to sign"

"Arrived on site to inspect dishwasher leaking. Upon further inspection, the customer informed me that she experienced leaking from the door. I noticed that the unit was slight unlevel and leaning forward. I placed the unit into diagnostics and observed no error codes. I ran a test and monitored and checked the hoses and connections for leaks. I could not replicate any leaks. I checked the water connections under the cabinet and did not find any leaks there. After discussing with the customer, it seems that there was an excess of suds due to too much detergent. The customer also uses the quick cycle and pre washes with dish soap in the sink before loading. I advised Tye customer on proper cycle selection and detergent usage. I leveled the unit so it is not leaning forward. No water leaks observed during service."

"Arrived on site to replaced console and magnetron and inverter. Removed magnetron and found damaged magnetron. Replaced all 3 parts and unit still giving same error. Will need to realce control board, reschedule for Monday. ; schdld next appmnt for 10/20 MON !"

"Arrived on site for range tripping breaker. On arrival confirmed issue and verified voltage to unit. 248v L1&2, 124 L1n, 124 L2n, 0ng, bake amps were 10 and broil at 15 amps. I replaced control w11696067. Reassembled and tested unit and found range, working as designed 25 hundred degrees without tripping, breaker, and I reported findings to safety team case#21229512 call complete"

Arrived on site for a WFES3030RS range with no power. Found the 30 amp GFCI was tripped. I replaced the bake element w11182108 and heated to 500 degrees. Max amp draw was 14.9 amps. Power at the terminal block is correct. Unit is operating as designed. Advised customer to have the breaker replaced if the problem persist.

"WTW4855HW3 verified pressure fault and drain pump running continuously. Removed and replaced control board W11607637. Ran calibration test and auto test. Washer filled, agitated, and drained. No leaks detected."

"WDP540HAMZ4 Arrived on site for a dishwasher having rust. On arrival, the client asked if I had booties. I said yes, they were in my hand. Then, the clients wife asked if I could put trash bags on my booties. I said no, I can't do that. Then I offered that I could use new booties . They said yes, no problem ,then I was putting them on and the client asked if I could take my shoes off. I said I couldn't do that. I took a picture of the serial number them client asked how long is it going to take to replace the part. I said I wasn't sure I didn't want to rush . Then the client said it was her child's birthday and she wanted to reschedule. The client said he wanted to reschedule for 11/20/25. No water leaks visible from main water supply. The client didn't sign.; schdld next appmnt for 11/20 THU !"

"WRS325SDHZ04 Arrived on site for a refrigerator with frost on the back. On arrival I verified the issue fill tube for icemaker was lose pouring water down the back side. I zip tied the fill tube, then I removed all ice buildup, then tested ,product is working as its designed no water leaks visible from main water supply no parts used."

"Arrived on site to replace previously diagnosed left RC door, dual valve, ice maker and UI, replaced parts and tested unit is now running as designed no leaks detected job complete installed W11518699, W11658802, W11330971, W11482383"

"WFES3030RS0 Arrived on site for a range not working. On arrival, I verified the issue range tripping breaker. I removed the ground wire and then preheated to five hundred degrees. The temperature reached without tripping breaker. I took amp draw only oven on it was 14.67 with all burners on high and oven on it was 41.97 . I rewired the ground wire back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity, and voltage readings were correct. The product works as it's designed with no parts used. I recommend that the client contact the gfci breaker company for information on the correct gfci breaker for the range. I also recommend contacting the home builder to replace the gfci breaker. I'll be calling whirlpool safety to notify my findings. Case # 21222672"

"Arrived on site to replace previously diagnosed dual valve, auger and impeller, replaced parts and tested unit is now running as designed no leaks detected job complete installed W11671282, WWP63052-2, W11548535"

"Arrived on site to diagnose microwave not powering on. Verified unit was properly connected but showed no signs of operation. Pulled the unit out from the cabinet to access the power source. Tested the outlet and confirmed proper voltage present. Plugged the microwave into a separate, known working outlet and found the unit still unresponsive. Accessed internal components and found no power passing through the filter board. Further inspection revealed a failed filter board and control board preventing the unit from powering on. Advised that both components will need replacement to restore function. Job complete."

"Washer WTW4816FW3. Found tub full of water; customer stated unit would not drain. Put unit into drain/spin. Verified drain pump hummed but did not operate. Checked voltage and found 120 volts to drain pump. Ohm'd out drain pump and found open winding. Removed and replaced drain pump W10919003. Ran unit through auto test; washer filled, agitated, drained, and spun. No, leaks detected at time of service."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I was to replace all three spray arms. However, upon arrival, the customer had performed a wash cycle, and it had completed, and I found moisture on the control panel on the right side. I opened the unit door and found water streaks down the right side of the inner door panel. After further inspection, I found the door gasket is not sealing properly in the upper right and left corners, and I found moisture in the upper right corner on the outside of the gasket on the tub. I advised the tenant of my findings as well as the front office staff. I am ordering the door gasket and support and office to schedule return service. Tenant asks that the return service be scheduled on a Thursday due to him having a large dog in the home. ; ordrng 1 W11690846 (Tub/door gasket) and 1 W11693589 (Gasket support) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE ON A THURSDAY)"