We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Killeen, TX 76542
Jonathan M
Job Details: 03/03/2023
"Arrived on site for a refrigerator that is not making ice and has lights out in the refrigerator and freezer sections. Inspected unit and work area. Found both upper lights in the refrigerator and freezer lights flickering. Ran the unit through diagnostics and checked the ice level sensor, ice box fan, and ice box thermistor. All checked good. Found temperatures within range of the unit. Ran through an icemaker harvest and fell and found almost no water inside of the icemaker so ice did not dump. Was able to fill the icemaker in service test number 45. Ran through icemaker error codes in test 56 and found an E5 indicating a bad ice maker thermistor. I did explain to the customer that because the temperatures in the freezer and refrigerator were at proper temperatures, the issue would either be with the icemaker or control. I explained there is no way to determine this but that the ice maker are the most common failure. Went to replace parts and found both parts had not been ordered due to them being out of stock. ; ordrng 1 W11579560 (Icemaker) and 1 W10695459 (Freezer module)"
We serviced a
SAMSUNG DRYER
Model DV48J7770EP/A2
Near Austin, TX 78717
Kimo
Job Details: 03/03/2023
Arrived onsite for a dryer that is making a squirreling noise when in use at times. Upon inspection I found that the tensioner pulley was not rotating properly and would get stuck due to some damage to the inside of the pulley see photos. and cause the belt to slip past it and make the noise. Upon further inspection I found that the roller/supports at in need of replacementordrng 1 DC93-00634A (ASSY MOTOR PARTS;27 DRYER)
We serviced a
WHIRLPOOL OVEN
Model WOC95EC0AS04
Near Round Rock, TX 78664
Cliff
Job Details: 03/03/2023
Arrived on site to diagnose a microwave that is only running for 22 sec and not heating. Found magnetron thermistor at 9k ohms and it should be 27k ohms. Thermistor will need to be replaced to complete repairs. Return date set
We serviced a
WHIRLPOOL MICROWAVE
Model WMHA9019HV0
Near Austin, TX 78749
Scott
Job Details: 03/03/2023
Arrived on site for control issues . Found touch screen in door had failed . Un did harness . Screen would start to display then go blank . ; ordrng 1 W11186013 (Door)
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Austin, TX 78739
Scott
Job Details: 03/03/2023
"Arrived on site for fridge job . Customer mentioned IM is not working . Found IM not harvesting . Ordering IM , fill tub, valve ,connector , perma gun . No water leaks detected at time of service. Call to set return . ; ordrng 1 W10826573 (Ice maker) and 1 W11232777 (Valve) and 1 Permagum and 1 W11365533 (Fill tube) and 1 2300868 (Connector)"
We serviced a
KITCHENAID COOKTOP
Model KCGS350ESS00
Near Round Rock, TX 78681
Maurice R
Job Details: 03/03/2023
"Arrived on site for cooktop burner igniter lose. On inspection found the front left igniter is lose. Did not have the part on truck, had reschedule the customer.; ordrng 1 W11507531 (Ignitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Andice, TX 78628
Maurice R
Job Details: 03/03/2023
Arrived onsite for refrigerator not cooling. On inspection found a ice ball on the right upper corner of the evap. Ordering parts to fix the unit.; ordrng 1 W11547313 (Compressor assembly) and 1 W11504431 (Coupler) and 1 W11504416 (Coupler) and 1 W11109499 (Drier) and 1 W11504445 (Drier coupler) and 1 W11504447 (Drier coupler) and 1 W11506621 (Coupler) and 1 W11644420 (Condenser) and 1 W11506623 (Coupler) and 1 W11504432 (Coupler)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Cedar Park, TX 78613
Kimo
Job Details: 03/03/2023
"Arrived onsite for a MW that has no power. Upon inspection I found that there was good power at the wallUpon further inspection I found that the fuse on the filter board was blown. I replace the filter board and got the unit to power on. I then tested the unit and found the fuse blew again I am ordering mag, cap, diode and the transformer and returning with the interlocks to continue with the diagnostics. Office to reschedule ; ordrng 1 W10422269 (Filter board) and 1 W11545871 (TRANSFORMR) and 1 WPW10574736 (CAPACTR-MG) and 1 W11256462 (DIODE)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Manor, TX 78653
Matthew
Job Details: 03/03/2023
Arrived onsite for microwave light not functioning. Upon arrival inspected unit. Found control not sending voltage to housing. Will need control replacement. Set return for Thursday the 9th. Ordering control. Returning with bulb and housing. ; ordrng 1 W11552018 (Main board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrt138ffdm01
Near Manor, TX 78653
Matthew
Job Details: 03/03/2023
"Arrived onsite for refrigerator not cooling at all. Upon arrival inspected unit. Unit was unplugged. Powered unit and compressor would rattle loudly and click off. Compressor has failed internally. Ordering 2 hr sealed system repair. Ordering compressor, dryer and access valve. Unit R600 copper cap tube. Office to reschedule ; ordrng 1 W11635510 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (UV dryer) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816fw2
Near Austin, TX 78717
Kimo
Job Details: 03/03/2023
"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new gear case, cam, belt, inlet valve, and shield and tested unit and found unit not latching shut will end the latch and control next trip. Office to reschedule.; ordrng 1 W11307244 (LATCH) and 1 W11170319 (CNTRL-ELEC)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Granger, TX 76530
Gerry C
Job Details: 03/03/2023
"WRV986FDEM01 Arrived to inspect ice reduction issue. I found the FC would only get down to 22?F, during the entire service time. Measuring condenser temperature, I found the inlet temperature at only 115? and the front of the condenser had dropped to 81.1?, denoting loss of the compressors ability to move refrigerant as designed. Office to order sealed system service parts and contact the customer to arrange sealed system two hour return service. No leaks observed during service. ; ordrng 1 W11492867 (RC Evaporator) and 1 W10832994 (Compressor Kit) and 1 WPW10143759 (UV Drier) and 1 W10913906 (Service Port) and 1 2hrsSealedSystem (2 hour service)"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Georgetown, TX 78626
Gerry C
Job Details: 03/03/2023
"MVW6230HW1 Arrived to inspect no operation. I found the unit had a very acrid odor from the control area and the drain pump measured 1.7 ohms. I removed and replaced the control and pump and found the door latch had failed, so the unit could not be calibrated or tested any further due to lid position sensing failure. Returning tech will need to calibrate and complete testing. No leaks observed during service. ; ordrng 1 W11394572 (Latch Assy)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near San Marcos, TX 78666
Andrew
Job Details: 03/03/2023
"Arrived on site to test unit for squeaking noise and vibration noise. Found belt slipping and inlet valve was louder than normal. Recommend replacing valve assembly, cam and belt. Office to reschedule. ; ordrng 1 W11513255 (Valve) and 1 W11239857 (Belt) and 1 W11395618 (Capacitor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near New Braunfels, TX 78132
Andrew
Job Details: 03/03/2023
Arrived on site to test unit for no ice production. Temps were correct in compartments. Found no restrictions in channel to ice maker compartment. Ice mold had ice. Found error E5. Thermistors in range. Spoke with Techline and advised to replace UI and icemaker. Office to reschedule. ; ordrng 1 W11578046 (UI) and 1 W11579560 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near The Hills, TX 78738
Vincent
Job Details: 03/03/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was refrigerator stoped cooling. Tested unit in diagnostics and found the compressor not coming on at all. I tried replacing the Orion board but was not the correct one. Im ordering the watt inverter kit, main control and Orion. Scheduled to return on 3/09/23. No leaks where observed during service. Customer is aware if these parts dont fix the cooling issue compressor will be needed and parts are on back order.; ordrng 1 W11336586 (Orion board) and 1 W11533213 (Control kit) and 1 Watt-inverterkit (Watt-inverter kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78748
Scott
Job Details: 03/03/2023
"Arrived on site for washer leaving load very wet . Found basket moving around in tub slightly . Ran test wash and sounding loud in spin . Ordering gearcase , hub , wash plate , cam . Call to set return . No water leaks detected ; ordrng 1 W10834890 (Wash plate)"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW08
Near Lampasas, TX 76550
Tyler
Job Details: 03/03/2023
Arrived on site for refrigerator not shutting left side fc door properly. Upon arrival confirmed issue and found left side door gasket wrapped outward and catching on rc door. Tried reshaping gasket but found gasket was pulled to tightly in liner and wouldnt realign. Ordering new door for repairs and will need office to reschedule once availability of parts is known.; ordrng 1 W11108865 (Fc Door)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Austin, TX 78745
Luis
Job Details: 03/03/2023
"Arrived on site. Unit powered on compressor not running diagnosed a defective compressor checked for leaks found uv dye on evaporator found hard bend almost crimped closed suction line called tech support sent pictures will continue with repairs. Ordering compressor,evaporator and drier. SR#7735863981; ordrng 1 W10507884 (Compressor) and 1 W11256565 (Evaporator) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV00
Near Austin, TX 78704
Luis
Job Details: 03/03/2023
Arrived on site for odor issues. Removed compressor cover found brown residue in drain pan causing foul odor while condenser fan runs. Ordering a new drain pan; ordrng 1 WPW10655367 (Drain pan)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Kyle, TX 78640
Andrey
Job Details: 03/03/2023
"Arrived on site to test unit for not latching, tested unit found strike broke causing unit not to latch, ordering strike office to reschedule ; ordrng 1 W11457841 (Strike)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Georgetown, TX 78633
David Z
Job Details: 03/03/2023
"Arrived on site to diagnose refrigerator that is making noise when RC door is opened and closed. Customer says noise sounds like something is struggling. Tested unit and found the damper motor is surging and making noise, not opening or closing smoothly at all. Ordering damper to resolve. Return visit set for 3/8, early am needed. ; ordrng 1 W11164593 (Damper)"
We serviced a
WHIRLPOOL WASHER
Model CET9000GQ2
Near Uhland, TX 78640
Andrey
Job Details: 03/03/2023
"Arrived on site to install previously diagnosed micro computer, replaced part and tested F27 error code still present, inspected air trap and pressure sensor, all in good working order, attempted to clear error code but system would not, called tech line to diagnose further per tech line since the code is not clearing the system is still acting as like there is a problem, recommend replacing the UI display board, ordering part and additional parts to ensure completion office to reschedule ; ordrng 1 W11475812 (UI display board) and 1 WPW10448876 (Pressure sensor) and 1 W11252474 (Pressure hose) and 1 WPW10730972 (Drain pump)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near New Braunfels, TX 78132
Leonardo
Job Details: 03/03/2023
Arrived on site to test unit for gas smell on the right rear burner. Test unit and couldnt get a reading. Will need to replace manifold and tubing for right rear burner. Office to reschedule ; ordrng 1 W11167099 (Right rear tubing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Round Rock, TX 78681
Paul
Job Details: 03/03/2023
Arrived onsite for a refrigerator that ice goes everywhere when dispensing it. I found the ice chute not staying clipped on. Ordering WPW10435760 GUIDE-ICE. RS for Thu 3/9.; ordrng 1 WPW10435760 (GUIDE-ICE)
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ03
Near Georgetown, TX 78628
Maurice R
Job Details: 03/03/2023
Arrived onsite to install previously diagnosed parts. I installed the left RC and switched all the components out. Removed the water valve and replaced the tube to the icemaker due to a tear in the fill tube for the icemaker. Tested unit and operating as designed. Went to install the right RC gasket and I had the wrong gasket. No water leaks detected during service ; ordrng 1 W10830274 (RC gasket)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Killeen, TX 76549
Jonathan M
Job Details: 03/03/2023
Arrived on site for refrigerator that is not cooling. Inspected unit in orange area. Did confirm customers complaint and found all fans running. Found no frost pattern on the evaporator. Check behind the unit and found the compressor running. Took an amp draw off the compressor and found that compressor pulling .6 A up to .656 A. Found the compressor hot to touch and 80? inside of the freezer and refrigerator compartments. Ordering all sealed system components and the office will need to contact the customer about a return date due to limited parts availability. Please schedule service for at least two hours on the return trip.; ordrng 1 W11580057 (Compressor) and 1 W11546692 (Evaporator) and 1 W11504449 (Cap tube to evaporator coupler) and 1 W11506619 (Suction line to evap coupler) and 1 NITROGEN (NITROGEN) and 1 R600KIT (R600 KIT) and 1 W11506635 (Access valve) and 1 WPW10143759 (UV drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Round Rock, TX 78664
Cliff
Job Details: 03/03/2023
Freezer frozen shut and service cannot be performed today. Office to reschedule for soonest availible appointment. ; O-emld tckt
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Leander, TX 78641
Kimo
Job Details: 03/03/2023
Arrived onsite to install previously diagnosed parts upon arrival I installed the new controls and console. And tested unit and found nothing change. I am ordering the heating elements for the lower oven and return with the thermistor one 07/03/23; ordrng 1 W11545804 (ELMNT-BAKE) and 1 WPW10260252 (ELMNT-BROL)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near West, TX 76691
Jonathan M
Job Details: 03/02/2023
"Arrived on site for a dryer that wont start. Inspected unit and work area. Tested the unit in the unit turned on and operated as designed. The customer advised that the unit sometimes wont turn on and sometimes will turn on but will turn itself off. She advised that when the unit turns itself off she can open and close the door and the unit will start again. She also advised that the unit timer seems to advance pass the opposition and will continue to dry her clothes unless if she keeps the door open. Check voltage to the unit and found proper voltage. I did replace the timer due to the timer continuing to advance regardless of if it was in the office session. Did explain to the customer that the issue she may be experiencing may be due to her voltage and that when he unit is running, it is vibrating and may cause her plug to wiggle in the outlet and lose voltage from time to time. The unit was heating and tumbling and doing everything the dryer was supposed to do. Did advise the customer if any other issues persist that she will need to check her electrical supply. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Lakeway, TX 78738
Luis
Job Details: 03/02/2023
"Arrived on site for loud noise. Found vibration noise from condenser coils,raised unit from front legs noise no longer present
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near New Braunfels, TX 78132
Andrew
Job Details: 03/02/2023
Arrived on site to test unit for water dripping on front side of FC door from dispenser. Adjusted fill tube to break surface tension and prevent water from accumulating. Unit now working as designed. FC door has water stains. Advised customer to contact whirlpool with issue.
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3 04
Near Jarrell, TX 76537
David Z
Job Details: 03/02/2023
"Arrived on site to diagnose dryer that is not drying clothes. Ran unit and tested and found unit tumbles, but no heat present. Checked voltage and found all voltages and relay good. Issue isolated to failed heating element. Provided estimate for new heating element.
We serviced a
JENN-AIR DISHWASHER
Model JDB9200CWS1
Near Austin, TX 78704
Matthew
Job Details: 03/02/2023
Arrived onsite for dishwasher leaking. Upon arrival inspected unit. Found that unit had steady drip for some time soaking insulation and some surrounding cabinetry trim. Tested and found leaking from sump. Replaced assembly. Tested unit and unit is functioning properly. Job complete .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Georgetown, TX 78633
David Z
Job Details: 03/02/2023
"Arrived on site to diagnose refrigerator that intermittently loses cooling, and has also lost the lights at random. Talked with customer who said this does not happen daily, but they have had cooling loss so bad they lost all food twice. Other times they open the doors and the lights don't come on. Unit doesn't seem to have completely lost power, but does lose cooling. Most often this is resolved by a power cycle at the breaker. I ran the unit through DC load tests and diagnostics. After running through all tests I found no failed or out of range components, and all items passed. I advised the customer that due to the nature of the issue, being both electrical and intermittent the only repair we can attempt is to replace all electronic controls. Customer does not wish to proceed with a costly repair on the unit, and will replace if it gers worse. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78704
Matthew
Job Details: 03/02/2023
Arrived onsite for refrigerator ice dispenser not functioning. Upon arrival inspected unit. Found auger motor failed and chute fracture. Replaced motor and chute and tested. Unit is not functioning properly. Job complete.
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPB6
Near Austin, TX 78726
Vincent
Job Details: 03/02/2023
Arrived on site for compactor. Inspected unit and work area. Customer complaint was unit jamming and not stoping once it would reach the top. Tested unit and found a bad limit switch. Installed new switch and tested. Unit is now operating as designed. Job completed.
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW0
Near Georgetown, TX 78626
David Z
Job Details: 03/02/2023
"Arrived on site to diagnose washer that was not running and threw an F26 error for door latch. Replaced door latch and reset / set up unit. Tested and verified all proper function.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Austin, TX 78738
Luis
Job Details: 03/02/2023
"Arrived on site for complete no cool. Pierced low side diagnosed a leak in the system,removed fresh food evaporator cover found traces of oil on tubing,found some corrosion and hard bend on cap tube,removed the fresh food evaporator installed a new fresh food evaporator during installation and adjustment of tubing for evaporator to sit flushed in housing found broken cap tube. Called tech support sent pictures to tech support per tech support; used 1 WPW10643261 (Evaporator ff) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Austin, TX 78739
Luis
Job Details: 03/02/2023
"Arrived on site for loud noise. Ran diagnostics noise from fan blade removed fan cover found ice build up on upper section of fan housing,checked fresh food door seals good,removed ice ran defrost heater passed ran fan test passed noise no longer present
We serviced a
WHIRLPOOL COOKTOP
Model GJD3044RB02
Near Austin, TX 78734
Scott
Job Details: 03/02/2023
Arrived on site for all burners only cooking on high . Unable to uninstall cooktop due to glass in multiple places and being siliconed in .
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Temple, TX 76501
Tyler
Job Details: 03/02/2023
Arrived on site for Asher not turning on/starting. Upon arrival found no errors in diagnostics. Found unit cycle through normal cycle operation when activated. Found power supply failure at j5 1&2. Found 130 through both pins but 12v from j5-2 to ground and 90 v from j5-1 to ground. Called techline and reported findings to Adrian sr#7735854340. Was instructed to have customer to repair power supply before any parts could be installed pre replaced. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austin, TX 78704
Kimo
Job Details: 03/02/2023
"Arrived on site for a DW that is not washing dishes. Upon inspection I found that there was a motor not running code. I erased the code and ran a diagnostic test and found that the motor not running, upon further inspection I found that all connections where good
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Austin, TX 78717
Gerry C
Job Details: 03/02/2023
WMH31017HS6 Arrived to inspect breaker tripping. The unit would trip the dedicated circuits breaker within the first five seconds of attempted operation. I used an extension cord to an alternate circuit and the unit operated as designed for over two minutes with two separate tests and heated two cups of water to expected temperatures. The issue is with the dedicated circuit for the microwave and should be corrected . Image of alternate outlet test attached. Operational test good.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Mustang Ridge, TX 78610
Joe Z
Job Details: 03/02/2023
Arrived onsite for unit making noise. Upon arrival inspected unit and found slightly unlevel causing shaking. Leveled unit and operates correctly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Pflugerville, TX 78660
Cliff
Job Details: 03/02/2023
Arrived on site to diagnose a refrigerator that was not producing ice. Ice system in refrigerator was fully functional at the time of service. Advised customer that without being able to duplicate any failures an accurate diagnosis is not possible. No leaks were found at time of service and job is complete.
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Pflugerville, TX 78660
Cliff
Job Details: 03/02/2023
Arrived on site to diagnose a washer that is not cycling properly. Found lock assembly broken and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Pflugerville, TX 78660
Cliff
Job Details: 03/02/2023
Arrived on site to diagnose a washer that is not cycling properly. Found lock assembly damaged and replaced lock. Tested unit and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Pflugerville, TX 78660
Cliff
Job Details: 03/02/2023
Arrived on site to replace previously ordered parts for washer. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near San Marcos, TX 78666
Kevin
Job Details: 03/02/2023
"Arrived on site and found dryer is heating properly airflow on airflow meter is showing locked/clogged. Recommended To apartment residence that they have maintenance come and clean out the vents to the exterior. This is a fire hazard and dryer should not be used until this is done properly, job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Waco, TX 76710
Jonathan M
Job Details: 03/02/2023
Arrived on site for an ice machine that was making small cubes but its not making any ice now. Inspected unit and work area. Turn the unit on around the unit through normal icemaking cycle. Found very little water flow coming from the water dispenser. Remove the filter and found no difference in water flow. Shut off the water supply and replace the inlet valve. Tested the unit and the unit began to work and operate as designed. Call complete.
We serviced a
GE DISHWASHER
Model GDT655SGJ0WW
Near Austin, TX 78727
Kimo
Job Details: 03/02/2023
Arrived onsite for a washer that is not running. Replace the latch and found unit operating as designed. Job complete.
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near New Braunfels, TX 78132
Kevin
Job Details: 03/02/2023
"Arrived on site and found washer is in a car wash location. Attempted to speak with commercial techline and they said, Although it is a commercial grade it is still a residential washer and is not designed to be used in a commercial environment. 7735861765"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Leander, TX 78641
Maurice R
Job Details: 03/02/2023
Arrived on site to install previously diagnosed parts. Replaced the front glass on the oven door. Reinstalled the door and gas leaks detected during service.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Leander, TX 78641
Maurice R
Job Details: 03/02/2023
"Arrived on site for door on refrigerator not line up. On inspection the unit was out of square and not level. I squared the chaise and level the unit out. I changed out the gasket on the RC side, the gasket was flat at the bottom of the refrigerator and top was not condensed down. The new gasket help with the doors being closer to being flush. No water leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Burnet, TX 78611
Maurice R
Job Details: 03/02/2023
"Arrived on site to install previously diagnosed parts. Installed new control board,UI,inlet valve and icemaker. I called for water for the icemaker it filled the tray. Informed customer to dis guard the first few tray ice. The unit is operating as designed and no water leaks detected during service."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78717
Paul
Job Details: 03/02/2023
Arrived onsite for a leaking washer. I tested the machine in auto diagnostics and could see water dripping from the pump. I found the pump gasket had been rolled and pinched when it was installed on the tub and water dripping from the seal. I removed the pump and removed the gasket from the pump finding it good. I put the gasket back in its normal shape and attached it to the pump then remounted the pump and tested again. The unit worked as designed and there were no more water leaks present at the time of service. Call complete.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Round Rock, TX 78664
Paul
Job Details: 03/02/2023
Arrived onsite for a washer that shows sensing when turned on and then goes straight to done. I found the capacitor blown and leaking. I replaced the capacitor and ran service diagnostics. The unit completed the cycle and works as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Spicewood, TX 78669
Leonardo
Job Details: 03/02/2023
Arrived on site to test unit for unit not starting. Test unit and found unit filled of calcium build up. Advised customer to clean unit with white vinegar. Job complete.
We serviced a
JENN-AIR OVEN
Model JJW3830IL01
Near Spicewood, TX 78669
Leonardo
Job Details: 03/02/2023
Arrived on site to test unit for both oven temp going up and down. Test unit and unit working as designed showed customer how to calibrate unit job complete
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LM00
Near Austin, TX 78734
Leonardo
Job Details: 03/02/2023
Arrived on site to replace fuse and control board. Replace both parts test unit and unit test good microwave heating as designed job complete
We serviced a
MAYTAG RANGE
Model MGS8800FZ0
Near Kyle, TX 78640
Leonardo
Job Details: 03/02/2023
Arrived on site to replace left and right orifice holders and manifold. Replace all three parts test unit and unit test good. Also customer complaining of left from burner not sitting correctly. Advise customer that burner Nasir incorrectly its not affecting the use of the unit left front and right front burner flame look Exactly the same job complete
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Austin, TX 78731
Vincent
Job Details: 03/02/2023
"Arrived on site for dryer, inspected unit and work area. Customer complaint was no heat on dryer. Checked the connections at at the back and found L1 disconnected from the terminal block. Plugged everything back on and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS1
Near Austin, TX 78757
Vincent
Job Details: 03/02/2023
Arrived on site to install parts ordered. Installed tub console and hardware. Tested and unit is now operational as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78750
Vincent
Job Details: 03/02/2023
"Arrived on site for refrigerator, inspected unit and work area. Installed new thermistor previous tech ordered. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near New Braunfels, TX 78130
Andrey
Job Details: 03/02/2023
"Arrived on site to test unit for frost buildup in FC, tested unit found that the frost is no longer there, customer stated that is was there when she called, stated to customer that frost like that only form when there is warm air penetration into FC, it is possible that the door was not closed properly causing gasket not to seal, tested door and glides and found them in working order, a gap between the liner and frame could be leaking some warm air, sealed in the gap with adhesive, unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Canyon Lake, TX 78130
Andrey
Job Details: 03/02/2023
"Arrived on site to test unit for not drying dishes, tested unit found leaking rinse aid from dispenser, replaced dispenser and ran diagnostics cycle, all components are activating and running properly, heater is engaging, stated to customer due to plastic tub rinse aid must be used with every wash to ensure proper operation and better results at the end of cycle, propping door open and end of cycle also helps with drying, at this time unit is running as designed , no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Salado, TX 76571
David Z
Job Details: 03/02/2023
"Arrived on site to diagnose washer that had overfilled and ran 3 hours in a cycle. I checked the unit and found no error codes present. Customer says the load was set for Jeans and had 3 pairs of jeans when issue occurred. Ran unit on jeans cycle and saw normal water levels. Called into tech line, SR 7735861319. With cycles acting proper and no error codes customer advised to monitor and follow up with video of the cycle if issue repeats. No repair recommended since components testing good, customer will follow up if issues repeat. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Austin, TX 78750
Vincent
Job Details: 03/02/2023
Arrived on site to install parts previously ordered. Installed new ui and console and tested. Unit is now operating as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM05
Near Manor, TX 78653
Matthew
Job Details: 03/02/2023
Arrived onsite to replace faulty ice maker. Replaced ice maker and tested. Unit is now functioning properly properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS4
Near Austin, TX 78748
Scott
Job Details: 03/02/2023
"Arrived on site for oven not heating . Checked all connections . All checked normal. Ran oven , unit ignited normally . Ran couple cycles and oven is performing normally . Temp checks are good . Can not duplicate any errors . No gas leaks detected at time of service . Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Austin, TX 78754
Matthew
Job Details: 03/02/2023
"Arrived onsite for dryer making noise. Previous tech out and found motor bracket bolt hole stripped. Motor shaking and rattling. Used truck stock nut underneath unit to secure bolt. Also used soured pad to block rubbing. Powered unit to test and still heard some noise. Removed dryer panel and vent duct and noise stopped. Found vent duct needed adjustment to sit flush. Made adjustment and tested. Unit is not making noise. If symptoms persist recommend replacing blower wheel, blower housing and duct. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJB00
Near Austin, TX 78756
Matthew
Job Details: 03/02/2023
"Arrived onsite for seal system repair. On arrival found unit plugged in and cooling. Spoke to maintenance and found that the fresh food section was having issues, the freezer section was good. Inspected and found compressor running and frost pattern on evaporator. Inspected air channel and found styrofoam blocking pathways. Removed debris. Air flowing properly and unit is cooling. Customer will monitor. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Austin, TX 78703
Matthew
Job Details: 03/02/2023
Arrived onsite to replace dispenser and inlet valve. Replaced valve and dispenser assembly. Tested unit and unit is functioning properly. Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Austin, TX 78704
Matthew
Job Details: 03/02/2023
Arrived onsite to replace faulty water reservoir tank. Replaced tank and tested. Customer is satisfied with results. Appears reservoir was giving off odor and taste. Flushed system with new reservoir. No leaks present at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS04
Near Dripping Springs, TX 78620
Luis
Job Details: 03/02/2023
"Arrived on site for filter issues. Unable to remove filter found filter getting stuck behind filter cap housing . Adjusted drawer assembly and cover assembly,tested filter removal unit working as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near New Braunfels, TX 78132
Andrew
Job Details: 03/02/2023
"Arrived on site to test unit for rinse aid issues. Found rinse aid compartment in descender empty but not taking any liquid in. Replaced dispenser, unit working as designed. No leaks detected. Job complete."
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC6FS1
Near Canyon Lake, TX 78132
Andrew
Job Details: 03/02/2023
Arrived on site to test unit for rattling. Verified with claims still within manufacturer warranty. Replaced wheel assembly. Unit now working as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Salado, TX 76571
David Z
Job Details: 03/02/2023
"Arrived on site to diagnose oven that is overcooking items on the outside, but not fully cooked on inside. I calibrated the unit and found it averaging at 341.5. Adjusted calibration. Assisted in installing and updating oven software. Advised on best practices for even cooking. Unit is working as designed. Repair completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJW00
Near Burnet, TX 78611
Maurice R
Job Details: 03/02/2023
Arrived on site for refrigerator not cooling correctly. The customer said it was intermittently not cooling. First checked the temp it was 27? when I first got there. Customer said he change the temp and the unit would turn on for a few minutes then turn off. I installed a new inverter and tested unit and it dropped the temp to 1? told customer to see over the next few days if it stays at 1?. Customer will call if it does not stay at 1? to do a compressor job on the unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Kyle, TX 78640
Leonardo
Job Details: 03/02/2023
Arrived on site to replaced filter and heating element. Replacement parts test unit and unit test good job complete no leaks at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near New Braunfels, TX 78132
Andrew
Job Details: 03/02/2023
"Arrived on site to test unit for no power. Found power was supplied and lights illuminating. Found cooling off on UI. Turned cooling on and found compressor not engaging. Replaced run cap(WPW10350564) and start device(W10873801) from truck stock. Cycled power and compressor kicked right on. Unit now cooling working as designed. Advised to place glass of water in FC and when frozen solid, use unit. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near New Braunfels, TX 78132
Andrew
Job Details: 03/02/2023
Arrived on site to test unit for vibration noise. Found heat tower was a bit warped from bad ventilation causing excessive heat. Bent tower back and secured with self tappers. Noise is no longer present. Customer had ventilation cleaned but still failed ventilation test. Advised to have company return and correct venting. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78739
Scott
Job Details: 03/02/2023
Arrived on site for upper rack issues . Found found adjuster broken . Replaced with updated adjuster kit . No other issues found . Job complete
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID308ESS1
Near Austin, TX 78735
Scott
Job Details: 03/02/2023
"Arrived on site for ice machine not not making ice . Ran diagnostics, unit isnt getting any water . Removed filter and unit is filling now . Ran diagnostics 2 more time and then just a normal cycle . All is checking normal. Tray is filling completely. Recommended filter replacement . No water leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY00
Near Lakeway, TX 78738
Scott
Job Details: 03/02/2023
Arrived on site for fridge making knocking noise . Found wire drawer basket in backwards and not allowing FZ door to shut properly . Properly installed door basket . Found frost building on evap fan . Informed customer normal defrost will remove frost over next couple days . No water leaks detected at time of service . Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Austin, TX 78734
Scott
Job Details: 03/02/2023
Arrived on site for dishwasher leaking from back left dose . Found drain hose not properly installed on inlet meter assembly. Reinstalled hose in proper position . No outer leaks detected at time of service. Job complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78727
Vincent
Job Details: 03/02/2023
"Arrived on site for dryer, inspected unit and work area. Customers complaint was dryer drum seal was sticking out. Removed front panel and reseated the drum seal. Unit is now operating as designed. Job completed."
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near San Marcos, TX 78666
Kevin
Job Details: 03/02/2023
"Arrived on site and inspected refrigerator and found freezer light has failed, and waterline to icemaker is frozen. Replaced freezer light and used steamer to thaw out water lines. Test 45 will now fill icemaker, No error codes found on test 56, test 57 passes, test 36 passes, test 15 passes. Icemaker should now be working. If issue continues will need to bring back control board, fill tube heater, and icemaker, Job complete"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB08
Near San Marcos, TX 78666
Kevin
Job Details: 03/02/2023
"Arrived on site and inspected refrigerator and found it is not defrosting. Set refrigerator into a diagnostic cycle and turned on defrost and heating element is not getting power. Inspected connections and found brown wire to heating element is loose inside of plastic harness connector. After resetting wire element is now heating, took one picture. Recommended to homeowner that refrigerator be defrosted Manually For at least 36 hours to remove all ice. After this refrigerator should be working properly, Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78628
Gerry C
Job Details: 03/02/2023
"KRMF706ESS01 Arrived to inspect level of unit. I found the refrigerator required additional cabinet squaring and the left door required adjusted n as well. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC4
Near Killeen, TX 76549
Tyler
Job Details: 03/02/2023
"Arrived on site for washer making a loud noise. Upon arrival confirm noise complaint during the spin cycle. Upon further testing I found no errors in diagnostics but found gearcase internal components grinding excessively, replaced gearcase then reassembled and tested washer.found no leaks and unit working as designed. Call complete"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Robinson, TX 76706
Jonathan M
Job Details: 03/02/2023
Arrived on site for a dryer that is not tumbling. Inspected unit and work area. Heard the motor running but the drum would not turn. Disassembled the unit and found the reason the belt was not attached to the motor is because the backside of the motor pulley that holds on the belt broke off. Replaced the motor and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Killeen, TX 76549
Tyler
Job Details: 03/02/2023
Arrived on site for dryer needing previously diagnosed door switch. Upon arrival reconfirmed issue and installed switch and found dryer working as designed. Call complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Killeen, TX 76543
Tyler
Job Details: 03/02/2023
Arrived on site for range needing previously diagnosed gas valve. Upon arrival reconfirmed issue and installed valve. Reassembled and tested oven and cooktop. Found no gas leaks and oven and cooktop both heating as designed. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Harker Heights, TX 76548
Tyler
Job Details: 03/02/2023
Arrived on site for microwave not turning surface bulb off. Upon arrival confirmed issue and after further test8ng I found ACU relay had fused together and keeping connection closed. Replaced ACU and found relay working as designed. Also found customer using led and I formed them to switch to factory recommended bulb to prevent further issues. call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Belton, TX 76513
Tyler
Job Details: 03/02/2023
"Arrived on site for washer needing previous diagnosed pump, latch, and control, upon arrival reconfirmed issue and installed all 3 parts under W1640F0APL1. Reassembled and tested unit. Found no leaks and unit working as designed. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Austin, TX 78745
Joe Z
Job Details: 03/02/2023
Arrived on site for unit not draining. Upon arrival inspected unit and found water sitting at base of unit. Found disposal knock out plug was still installed. Removed knock out plug and test unit unit now drains correctly. Ran diagnostics automatic cycle and unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Austin, TX 78745
Joe Z
Job Details: 03/02/2023
Arrived on site for not drying. Upon arrival customer states that unit heats just has to use multiple cycles to dry. Test unit and indeed heats. Used vent test kit and test failed. Disconnect vent hose from unit and test. Test now passed. Recommend that customer have vent cleaned to resolve drying issues. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Austin, TX 78745
Joe Z
Job Details: 03/02/2023
Arrived onsite for not heating. Upon arrival test unit and is not igniting. Found gas shut off valve is on off position. Turned valve on and test unit. Unit is operating as designed. No leaks present at this time. Job complete