Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8227 customer reviews

Diego G.

Diego G.

RANGE KITCHENAID KESS908SPS02 Arrived on site. When making an attempt to replace left front burner new element was larger than original and connection weren’t matching. Called tech-support and verified part number all checked OK. They are thinking I might have a wrong part in correct box. Re-ordered left front element. Office reschedule; ordrng 1 4453908 (elmnt-surf)

Near Oak Tree Ln, New Braunfels, TX 78130
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 "arrived on site to install previously diagnosed and ordered part. Using my heat gun, I shaped the new gasket and removed ad replaced the right rc door gasket. Tested the door and it is sealing as designed. No water leaks observed during service, job completed."

Near Andora Dr, Austin, TX 78717
Kevin B.

Kevin B.

DRYER MAYTAG MGDC400VW "Arrived on site Inspected dryer and found door switch is broken, replaced switch and all function has returned to dryer . Airflow through dryer is good, job complete"

Near Rustic Oak Ln, Austin, TX 78748
Brandon C.

Brandon C.

OVEN KITCHENAID KEBS209BSS01 "Arrived on site for customer complaint of over temp error code, found F6E1 in diagnostic mode. Found faulty control board, ordering control. Control is covered under warranty; ordrng 1 WPW10317345 (cntrl-elec)"

Near Waltz Ct, Austin, TX 78738
Thomas L.

Thomas L.

WASHER WHIRLPOOL WFW72HEDW0 arrived on site for unit that has mold in the front Bellows and that is not dispensing properly. Found that the unit in deed needs to have the valves replaced due to mold. Also found it in diagnostics the control board is not powering up the dispenser motor. Also found F8E3 failure code. Unit will need a new front Bellows and a new control board. This unit is stacked in a bathroom and inside custom cabinets. Customer will remove units and then let us know when she has that done to do the repairs. Customer is not sure when that can be done.F8E3

Near Mcdonald Dr, Marble Falls, TX 78654
Steve C.

Steve C.

WASHER MAYTAG MVWB835DW2 Arrived on site for the unit will not fill up with water. Tested the unit and received error code LF long fill. Replaced the valve with housing and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Langtry Ln, Jarrell, TX 76537
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived on site for icemaker making too much ice. Found bin thermistor out of range. Replaced bin thermistor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Love Bird Ln, Austin, TX 78730
Diego G.

Diego G.

DRYER GE GTD42EASJWW Arrived on site. Check for long dry time issues. Ran dryer and checked thermostats. Found thermostats working properly. Found restriction in exhaust going outside. Instructed customer that unit is working as designed and that they are having a problem with exhaust. Made aware to customer that that’s not covered under warranty and they refused to pay. Customer is going to get with conns for replacement. No leaks present. Job complete

Near FM 20, Kingsbury, TX 78638
Diego G.

Diego G.

DRYER GE GTD42EASJWW Arrived on site. Check for long dry time issues. Ran dryer and checked thermostats. Found thermostats working properly. Found restriction in exhaust going outside. Instructed customer that unit is working as designed and that they are having a problem with exhaust. Made aware to customer that that’s not covered under warranty and they refused to pay. Customer is going to get with conns for replacement. No leaks present. Job complete

Near FM 20, Kingsbury, TX 78638
Diego G.

Diego G.

DRYER GE GTD42EASJWW Arrived on site. Check for long dry time issues. Ran dryer and checked thermostats. Found thermostats working properly. Found restriction in exhaust going outside. Instructed customer that unit is working as designed and that they are having a problem with exhaust. Made aware to customer that that’s not covered under warranty and they refused to pay. Customer is going to get with conns for replacement. No leaks present. Job complete

Near FM 20, Kingsbury, TX 78638
Scott  M.

Scott M.

WASHER MAYTAG LAT9704AAE Arrived on site for washer banging during spin and fowl smell . No smell at time of service . Found cause of banging to be caused from bleach dispenser hose had come off dispenser cup . Hose is hitting cabinet during spin . Reattached hose to cup. Unit is no longer making banging noise during spin . Nonwater leaks detected at time of service . Job complete.

Near Silverarrow Cir, Austin, TX 78759
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on job for complaints of noise.ran multiple test with items in microwave and tests without items inside,could not duplicate noise."

Near Live Oak St, San Marcos, TX 78666
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT780SAEM1 "Arrived on site to replace dispenser, stop, pump, and adjuster for dishwasher. Installed all parts and tested dishwasher. Found all is functioning properly at this time. There were no leaks found at this time of service."

Near Parker Pl, Cedar Park, TX 78613
James C.

James C.

MICROWAVE WHIRLPOOL WMH53520CS2 Arrived on site and tested operation. I found the unit is not recognizing the door opened or closed. Tested switches and found contacts to be damaged on all 3. Installed new switches and interlocks to correct issue. Tested operation. Unit now working properly. Job complete

Near Madeira Cove, Leander, TX 78641
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on job to replace sump and motor. Found wire to motor damaged will need harness to complete.; ordrng 1 W10834761 (HARNESS )

Near White Wings Rd, Wimberley, TX 78676
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED95HEDU0 arrived on site for noisy dryer operation. Found that the belt idler pulley has failed and is creating the noise condition. Installed dryer repair kit and vacuumed out the unit. Tested and noise levels are now normal. Dryer venting and house venting are clean.

Near City Lights Ln, Georgetown, TX 78626
Lou S.

Lou S.

DRYER WHIRLPOOL WED8000DW4 "arrived on site to inspect dryer noises. Upon further inspection, I found that the blower wheel was broken and warped. I removed ad replaced the blower wheel and tested and unit operated as designed with no noises. No lint observed during service, job completed."

Near Monte Carlo Dr, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site for wheel issues on front roller. Found roller assembly on left side missing pin rivet and clip for pin. Ordering new rivet and hitch. ; ordrng 1 W11251741 (CLIP HITCH) and 2 WPW10475495 (ROLLER)s and 3 Wp2179826 (PIN RIVET)s

Near Routenburn Street, , TX 78653
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for no ice. Found ice stuck between icemaker and shutoff arm causing icemaker not to cycle. Removed jammed ice,adjusted water level on icemaker, icemaker ran through a cycle dumped ice and filled with water unit working as designed"

Near Walling Dr, Austin, TX 78705
Arthur B.

Arthur B.

WASHER MAYTAG MHW4300DW0 "Arrived onsite for customer complaint of front load washer not completing cycles. Ran diagnostics and found error code F8E3 (Water Inlet), and F9E1 (Long Drain). Removed front panel and inspected drain trap. Found items in drain trap. Clear trap and reassembled. Ran test cycle. U it now fills,washes,drain and spins as intended. No other issues found. All water connections were dry at time of service."

Near Pioneer Trail, Harker Heights, TX 76548
Leonardo C.

Leonardo C.

OVEN KITCHENAID KSGG700ESS0 Arrived on site to to replace board. Replaced board test unit and unit working correctly no error codes. Turned oven on and fan coming on job complete.

Near West Ave, Austin, TX 78701
Lou S.

Lou S.

WASHER MAYTAG MHW9000YG0 "arrived on site to inspect washer leaking. Upon further inspection, I placed the unit in diagnostics and found error code F9E1. I cleared the code ad when I opened the door to inspect the drainage area of the bellow I found a pair of glasses and ball of lint blocking the drain ports. I ran the unit through diagnostics and it operated as designed with no error codes. Due to the amount of mold building up on the bellow, the door is leaking at the bottom and onto the floor as there is evidence of a leak on the front panel under the door and on the drawer under the door. I quoted the customer $373.59 for service/labor fees and cost of the bellow. Customer agreed to the repair and paid in full. I am ordering the bellow and scheduled return service for 02/15/19. No water leaks observed during service.; ordrng 1 W11173361 (BELLOW)"

Near Sea Ash Cir, Round Rock, TX 78681
Paul R.

Paul R.

WASHER MAYTAG MAT20PRAWW0 Arrived onsite for the washer not completing the cycle and not spinning the clothes out. When I arrived I found the unit unplugged. I plugged the unit in and the drain pump started running with no water in the unit. I pulled the pressure tube off the control and blew thru it to clear the line. I reattached the tube to the control and the pump stopped. I ran the P-03 Quick Overview rest and the unit worked as designed. I advised the customer on detergent amounts because I suspect sudsing causing the control to think the tub has water in it. I found the customer using Kirkland detergent and I explained that this detergent is bad about sudsing. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near N FM 620, Austin, TX 78732
Wesley P.

Wesley P.

OVEN GE PT7800SH6SS Arrived on site and found door glass cracked. Ordering door assembly to repair. All else checks good. Office to review and reschedule. ; ordrng 1 WB56X21260 (door asm & removal t)

Near Co Rd 406, Taylor, TX 76574
Joseph C.

Joseph C.

MICROWAVE JENN-AIR JMC2430DS01 "Arrived on site for “F2E0 error code” complaint. Inspected unit and found faulty control panel. Removed and replaced control panel. As I was setting customer preferences, F6E6 error code flashed. Exchanged appliance manager and still receiving error code. Code not found in tech sheet. Ordering new control panel, appliance manager and harnesses. Request second man for call as unit is hardwired to house and mounted too high for oven dolly. Office to set return schedule, due to request for second tech.; ordrng 1 TWOMANCALL (TWO MAN CALL) and 1 W10524303 (harns-wire) and 1 W10815465 (cntrl-elec) and 1 W11229663 (CONTROL PANEL)"

Near Robert Browning St, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site for cooling issue. Found unit not defrosting. Ran diagnostics bimetal incased in ice and reading open. Diagnosed failed bimetal,defrosted evaporator replaced bimetal reassembled unit checked air flow good."

Near Janes Ranch Rd, Austin, TX 78744
Robert J.

Robert J.

RANGE AMANA AGR5330BAS3 Arrived on job for complaints of door gasket. Adjusted gasket to proper position.

Near Landing Ln, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on job for complaints of noise. Found icemaker arm in incorrect position getting stuck.Repositioned arm and got unstuck,noise went away."

Near Keystone Loop, Kyle, TX 78640
Lou S.

Lou S.

DRYER WHIRLPOOL MEDC215EW1 "arrived on site to inspect dryer shutting off mid cycle. Upon further inspection, I verified voltage to the outlet, cord, and terminal block. Customer advised that the unit tripped the breaker on a couple of occasions and the timer has been replaced recently. I removed the back cover and inspected the element and found the metal plate inside the element was badly warped and appeared that it could begin to crack. I checked ohms and it was good as were the coils. I removed and replaced the element and tested the unit and it operated as designed. No lint observed during service, job completed."

Near Deer Run St, Cedar Park, TX 78613
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT920SADM3 Arrived on site and found unit had over sudsing and f7e1 condition. Reset and tested. Found heater function restored. Advised extensively on use and care and instructed on vinegar wash. Customer selected second year call back warranty.

Near Alton Pl, Round Rock, TX 78665
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 arrived on site to inspect range cooktop burners. I tested all five burners and all came on as designed except for the front right burner. It was intermittent as it would take a little longer to ignite. I replaced the cap and tested and it continued to do the same. I replaced the burner head and the burner began to operate as designed. I found that the oven light had gotten grease on it and burnt out. I am ordering an oven light and having shipped directly to the customer. No gas leaks detected during service.; ordrng 1 W10888179D2C (bulb-light)

Near Conchos River Trail, Austin, TX 78717
Al R.

Al R.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived to install previously ordered part. Removed and replaced the ice bin assembly and unit tested as designed. JOB COMPLETE

Near Canaan Dr, Belton, TX 76513
Lou S.

Lou S.

DRYER WHIRLPOOL WED8000DW3 "arrived on site to inspect dryer not heating. Upon further inspection, the customer advised that another repair company had replaced the element recently and advised her that it would need the cutoffs. I turned the unit on and the element did not illuminate. I tested the fuse, thermistor, cutoffs and element. I found that the thermal cutoff had shorted or arced and the element was showing to be open. I replaced the cutoff and element and tested and still no heat. I tested the high limit thermostat and it showed to be open. I am ordering the high limit thermostat and main harness, due to the cutoff arcing. Office to schedule return service. No lint observed during service.; ordrng 1 W10777438 (harns-wire) and 1 WP8557403 (thrmst-fix)"

Near Big Falls Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG550S0HZ0 "Arrived on site to test unit for oven not igniting. Test unit and found igniter trying to ignite but not hitting the bake burner. Replaced ignitor test unit and unit test good, heated oven to 200 and oven turning on and off job complete"

Near Martha Drive, Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived on site for rust on both doors. Found excessive amount of rust on doors,used cleaner to remove rust. Cleaner removed most of rust found spots on both doors where rust could not be removed. Called partner team of replacement of doors,talked to Tiffany from partner team. Per Tiffany customer needs to provide proof of purchase and in Purchase date to have doors replaced under 1 year manufacture warranty. Gave customer email service@applianceexpresstx.com to email receipt to proceed with door replacement"

Near Golden Top Drive, Austin, TX 78738
Al R.

Al R.

DRYER MAYTAG MEDB835DW4 "Arrived to inspect dryer with L2 error code. Hooked the unit up, ran diagnostics, confirmed and cleared the error code. Unit now operates as designed.JOB COMPLETE."

Near W Waco Dr, Waco, TX 76710
Steve C.

Steve C.

RANGE WHIRLPOOL WFG550S0HZ0 Arrived on site for the units right front burner will intermittently not ignite. Tested the unit and found the right front burner is not working properly. Replace the burner head and the cap kit. Tested the unit and the unit is working properly. No gas leak present.

Near Cliffbrake Way, Georgetown, TX 78626
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite for customer complaint of top load washer leaking oil from bottom. Found seals on gearcase leaking causing oil to leak out and grind. Removed and replaced gearcase,actuator,capacitor, cam kit and belt. Reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."

Near Large St, Fort Hood, TX 76544
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS325FDAB05 "Arrived onsite for customer complaint of SxS refrigerator not cooling. When arrived found no refrigerant in system. Found dye on welds on compressor. Removed compressor. Installed process stub and compressor using braising methods. Vacuumed unit down to -25psi. Charged unit with 5.25oz of R134a refrigerant. Powered up unit. Found good frost pattern in evaporator. Advised customer to wait 24hrs. If no cool,will need to call Techline to document possible leak in the cabinet. All water connections were dry at time of service."

Near Bowfield Dr, Killeen, TX 76542
Diego G.

Diego G.

WASHER MAYTAG MVWB835DW0 "Arrived on site. Check for latch issues. Found error code for bad latch. Replace latch assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Terminal Loop Rd, McQueeney, TX 78123
Diego G.

Diego G.

WASHER MAYTAG MVWB835DW0 "Arrived on site. Check for latch issues. Found error code for bad latch. Replace latch assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Terminal Loop Rd, McQueeney, TX 78123
Diego G.

Diego G.

WASHER MAYTAG MVWB835DW0 "Arrived on site. Check for latch issues. Found error code for bad latch. Replace latch assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Terminal Loop Rd, McQueeney, TX 78123
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for no ice. ICEMAKER not running though a cycle reinstalled icemaker powered unit on icemaker ran through a cycle and filled with water unit working as designed.

Near Kissing Oak Dr, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived on site for door issue and door bins. Found gaskets to bins off,attempted to install gasket found gaskets not inserting correctly to bin cutout will need to replace complete bins. Found door slightly opening when closing left side door with mullion heater. Tightened screws at upper hinge will need to remold gasket on return visit. ; ordrng 2 W10798556 (BINS )s"

Near Barolo Cove, Austin, TX 78738
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED8500DW3 Arrived onnsite and found poor airflow causing intermittent moisture squealing. Advised customer on correcting airflow problem. All else checks good.

Near Silkstone St, Hutto, TX 78634
Wesley P.

Wesley P.

RANGE KITCHENAID KSGG700ESS1 Arrived onsite and found unit operating as designed. Corrected alignment as much as possible to customer preference. Bezels are coming off at prior repair. Ordering bezels and per customer sending d2c; ordrng 1 W10814133D2C (bezel-knob)

Near Silver Creek Dr, Austin, TX 78727
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF550SAHS0 "Arrived on site for unit not drying.found control. Not sending voltage to heater unit will need control to complete, no leaks on site; ordrng 1 CNOTE (OFFICE RS) and 1 W11230457 (CONTRO)"

Near Cotton Rows Ln, Taylor, TX 76574
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site for dishwasher not getting any water . Found dishwasher has separate shutoff from sink tap . Turned water on and unit is now filling . Ran diagnostics , all checked normal . Nonwater leaks detected at time of service .job complete"

Near Philomena St, Austin, TX 78723
Joseph C.

Joseph C.

RANGE AMANA ACR4503SES0 "Arrived on site for “overheating big burners” complaint. Per my previous diagnosis, removed and replaced LF and RR infinite switches. Tested unit. Unit is performing as designed."

Near Stork Rd, Del Valle, TX 78617
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Arrived on site for “rusted freezer door and bent handles” complaint. Per my previous diagnosis, removed and replaced freezer door and all handles. Unit is performing as designed. No leaks detected, at time of service."

Near Longford Trail, Manor, TX 78653
James C.

James C.

OVEN WHIRLPOOL WFG550S0HZ0 Arrived on site and tested operation. I found the average temp is 405 when set to 400. Unit is baking with in parameters of set temp. I did find baking sheet staked up in lower storage that may have been grounding out the igniter. Instructed customer of issue with having too many pans in lower drawer and that they should be only stacked level with the side of the bin to prevent them sliding back and grounding out the igniter. Unit working properly. Job complete

Near Archer Ln, , TX 78628
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL ED5VHGXMQ11 "Arrived on job for complaints of ice maker not working. During harvest mode not calling for water. Replaced ice maker,tested functionality and passed. No leaks detected at time of service."

Near Newberry Tr, San Marcos, TX 78666
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and tested operation. Unit was not running upon arrival. I checked temps and found fresh food at 38 degrees and the freezer at 2 degrees. When the unit started all sounds were normal. Customer concern is unit running constantly. I checked that the condenser fan is running and that the condenser is clean and found to be good. Called tech line and spoke to Mike #7724161935. Per tech line the newer refrigerators will run 90% of the day but are runner at a much lower amperage than older units and will use less electricity. Unit working as designed. Job complete

Near Ericanna Ln, Leander, TX 78641
Tyler B.

Tyler B.

WASHER GE GTW330ASKWW "Arrived on site for unit screeching . Removed cover and found belt installed incorrect corrected and tested God, no leaks on site"

Near FM1331, Taylor, TX 76574
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRT519SZDW01 Arrived on site for unit frosting in freezer section. Found unit would not activate the defrost cycle. Replaced. No water is hooked to this unit.

Near Fairland Loop, Marble Falls, TX 78654
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED8500DC1 Arrived on site for noisy unit. Found back roller seized. Replaced with repair kit and tested good.

Near Hibiscus Dr, Hutto, TX 78634
Al R.

Al R.

WASHER MAYTAG MVWB725BW0 Arrived to inspect washer UL code. I ran the unit through diagnostic and unit gave same error code. I spun the inner basket and heard a grinding noise from the bearing.

Near Warfield Dr, Killeen, TX 76543
Arthur B.

Arthur B.

REFRIGERATOR GE GFD28GELCDS Arrived onsite for customer complaint of french door refrigerator water filter not going in. Found tabs in filter broke. Removed and replaced filter housing. Found filter will not proper secure. Ordering filter and bypass to complete repair. R/S for Friday 2/15. All water connections were dry at time of service.; ordrng 1 RPWFE (refrigeration water) and 1 WR17X23645 (plug bypass rfid asm)

Near Ambrose Dr, Salado, TX 76571
Arthur B.

Arthur B.

DRYER MAYTAG MED3100DW0 Arrived onsite for customer complaint of dryer taking too long to heat. Ran test cycle and found no air coming outside vent. Advised customer to have venting cleaned out. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Pioneer Trail, Harker Heights, TX 76548
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519FS1 "Arrived on site for sparking on rack mounts . Found also mag is bad . Ordering mag cap and diode also touch up paint Pewter ,Plat . Call to set return visit . Parts and labor are covered . Paint is not ,quoted paint 10.00 ordering both colors pick which matches closest . Got paint part from tech line .Sr 7724151514; ordrng 1 4396174 (PEWTER TOUCH UP ) and 1 721133 (TOUCH UP PAINT PLATINUM ) and 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE ) and 1 WPW10693025 (magnetron)"

Near Arial Drive, Austin, TX 78753
Thomas L.

Thomas L.

REFRIGERATOR FRIGIDAIRE FFSS2315TS0 Arrived on site for compressor concerns complaint. Customer informed me that the unit is very noisy. The geek squad has worked on the unit multiple times. Compressor has already been replaced for noise and no cool. Today the evaporator fan motor is very noisy as well as the compressor. Customer is requesting that AIG no longer do more repairs on the unit. All water connections are dry.

Near Massa Drive, Round Rock, TX 78665
Clif L.

Clif L.

WASHER WHIRLPOOL MHW3505FW1 Arrived on site to replace tub for washer. Inspected part prior to doing repair and found tub cracks around drain port. Office will need to re-order tub and set return date.; ordrng 1 CNOTES (2 TECHS& 2 HOURS) and 1 W10901030 (tub-outer)

Near Circleview Dr, Austin, TX 78733
Clif L.

Clif L.

OVEN WHIRLPOOL WEE510S0FS2 Arrived on site to No say range with a broken trim piece. Found handle mounting trim broken on right side. Replaced trim and tested unit. Found all is functioning properly at this time.

Near Domain Dr, Austin, TX 78758
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived on site for no cool in fresh food compartment. Found damper closed not allowing air into fresh food. Ran diagnostics damper working correctly,ran thermistor test. Thermistor in fresh food reading open,per tech support checked continuity,found good reading from thermistor to J3 pin 1 connector white/blue trace,no reading from other wire to J3 pin5 white/orange trace broken wire in cabinet unit is unrepairable. Sr# 7724168547"

Near E 4th St, Austin, TX 78702
Steve C.

Steve C.

RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for the unit will not turn on. Customer advised the cooktop works but no display. Tested the unit and found the power cord cord prong was bent. Re-adjusted the power cord and tested the unit. Unit works properly and job complete.

Near Georgetown, TX 78626
Tyler B.

Tyler B.

DISHWASHER FRIGIDAIRE FFBD2408NS10C Arrived on site for loud unit. Found pump failing causing screeching noise. Replaced pump and tested good. No leaks on site

Near Liard River Rd, Hutto, TX 78634
Luis M.

Luis M.

ICE MACHINE JENN-AIR JIM158XYCX0 "Arrived on site for cleaner in pan issue. Instructed customer that after cleaning cycle cap needs to be removed to remove excess water. Ran diagnostics found e thermal drain pump shutting off and powering back on,advised customer pump is failing customer will call back into office if pump fully fails gave estimate for pump.

Near Murray Ln, Austin, TX 78703
James C.

James C.

RANGE WHIRLPOOL WOD77EC0HS00 Arrived on site and tested operation. I found the control panel not responding to inputs properly. Installed new panel and tested operation. Unit working properly and all functions test good. Job complete

Near Bardella Dr, Leander, TX 78641
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on job for complaints of not washing. Found motor 120v no operation. Customer to get with Whirlpool for coverage.

Near Appaloosa Dr, Fischer, TX 78623
Robert J.

Robert J.

WASHER WHIRLPOOL MHW5500FW1 Arrived on job for complaints of water not draining. Determined wl switch is bad. Replace switch and tested

Near Crown Ridge, New Braunfels, TX 78132
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS970CIDE01 "Arrived back on site for control and motor replacement, replaced motor and tested good, replaced control and tested good, no leaks on site"

Near Westmeadow Trail, Round Rock, TX 78665
Tyler B.

Tyler B.

WASHER MAYTAG MVWX655DW1 "Arrived on site for unit not powering on and also complaint of noise. Found control had failed replaced and unit powered on, during agitation unit would grind, found cam damaged replaced cam and actuator to be safe, tested and tested good, no leaks on site"

Near Davis St, Taylor, TX 76574
James C.

James C.

DRYER MAYTAG MEDX655DW1 "Arrived on site and customer had a load going in the dryer and all sounded correct. Customer stated that the noise was random and did not happen every load. Inspected all components and found the blower wheel to be secured properly, motor is in proper position and the belt and tensioner pulley are properly aligned. The drum is in proper working and the element is in good condition. I was unable to duplicate complaint and the unit is working as designed. Instructed customer that if the sound returns to please take video so that the sound may be identified. Job complete"

Near Arroyo Grande, Leander, TX 78641
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to inspect dishwasher not draining. I pressed ad held the start button for 3 seconds to engage the drain pump and when engaged, it sounded as if it were not operating. I placed the unit in diagnostics and it showed error code F8E2-drain motor electrical problem. I cleared the code and continued with testing. The unit operated as designed but failed to drain. I manually drained the water out with my vacuum. I removed and replaced the drain pump and tested again. The unit operated as designed. No water leaks observed during service, job completed."

Near Iveans Way, Austin, TX 78717
Diego G.

Diego G.

OVEN WHIRLPOOL WOS51EC7AS03 Arrived on site. Replaced console assy and main board. Cycled oven to 350°. All functions tested OK. job complete

Near Creekside Pond, Seguin, TX 78155
Diego G.

Diego G.

OVEN WHIRLPOOL WOS51EC7AS03 Arrived on site. Replaced console assy and main board. Cycled oven to 350°. All functions tested OK. job complete

Near Creekside Pond, Seguin, TX 78155
Diego G.

Diego G.

OVEN WHIRLPOOL WOS51EC7AS03 Arrived on site. Replaced console assy and main board. Cycled oven to 350°. All functions tested OK. job complete

Near Creekside Pond, Seguin, TX 78155
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL GI5FSAXVY00 Arrived on site for improper cooling conditions. Found that the compressor start device is failing and compressor is not running full time. We can come back Thursday but customer is requesting Friday; ordrng 1 WPW10197428 (start relay)

Near Atlanta Park Dr, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDPE334GPS0 Arrived on site to test unit for kick plate coming off. Found unit missing screw.

Near Stratford Dr, Austin, TX 78746
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for control not working . Customer states it went out one night and came back on later the next day . Also wrapper is warped on right side .Will bring back controls to change . Need to check if wrapper is covered . Please call to set return .; ordrng 1 W10845689 (WRAPPER )

Near Longford Trail, Austin, TX 78754
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Arrived on site for customer complaint of fresh food section not cooling, found defrost issue, ordering defrost components and unit needs to be defrosted. ; ordrng 1 WP12729128 (heater) and 1 WP4387503 (bimetl-def)"

Near Liveoak Dr, Johnson City, TX 78636
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for customer complaint of unit not spinning, found unit has the option to have the spin cycle off, that was the issue, I turned on the spin cycle, unit tested good."

Near Old Fitzhugh Rd, Dripping Springs, TX 78620
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for the unit is not drying the dishes. Customer is using rinse aid. Remove the kick plate and found the water has a loose connection on the heater. Secure the connection and assemble the unit. Tested the unit and the unit is working properly. All water connections were dry at the time of service.

Near Cliffbrake Way, Georgetown, TX 78626
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS2 "arrived on site to inspect microwave noise. Using a cup of water, I tested the unit for 30 seconds. At the end of time, and the fan stopped, I heard the damper drop and the customer advised that was the noise she keeps hearing. I removed the vent cover and placed some sticky foam on the damper so that it wouldn’t continue to hit the fan motor cover and make a rattle noise. I tested the unit again, and the damper is much quieter. I advised the customer of the repair and I retapped/resealed the vent cover using foil tape. Job completed."

Near Dawson Dune, , TX 78628
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL KDTM404ESS0 "Arrived on site for unit leaking from door. Found unit slightly leaned forward and found food residual jammed up in front of pan causing a poor seal. Removed unit, cleaned all residual food. And leveled unit.

Near Winding Creek Pl, Round Rock, TX 78665
Robert J.

Robert J.

DRYER WHIRLPOOL WED75HEFW1 "Arrived on job for complaints of not powering on. Unit powered on, ran diagnostics no error codes functionality passed. Turned on and off multiple times and ran several tests to try and duplicate problem but was unsuccessful. All operation normal."

Near Esplanade Pkwy, , TX 78666
Paul R.

Paul R.

WASHER MAYTAG MVWC425BW0 Arrived on site for the washer leaking inside. I found the fill valve weeping water. I replaced the fill valve and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Blackfoot Trail, Austin, TX 78729
James C.

James C.

MICROWAVE AMANA AMV2307PFS0 "Arrived on site and installed new mag, cap, diode and control. Tested unit for proper operation and found unit working properly. Job complete"

Near John Muir Trail, Leander, TX 78641
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “unit produces burning oil smell during operation” complaint. Inspected unit and gearcase leaking oil through upper shaft. Broke washplate, during disassembly. Removed and replaced gearcase, worn cam and washplate. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near S Cedar Creek Dr, Cedar Creek, TX 78612
Scott  M.

Scott M.

MICROWAVE KITCHENAID KEMS308SSS05 Arrived site for microwave not heating . Ran diagnostics and got lost communications error code . Flipped breaker . Unit is now operating as normal .heated cup a water to whirlpool test standard . Job complete .

Near Thousand Oaks Dr, Austin, TX 78746
Scott  M.

Scott M.

WASHER WHIRLPOOL MHW5500FC1 "Arrived on site for f3 e2 code . Ran diagnostics and only got that error code . Wash cycle did as designed . Did notice a lot of suds . Recommended to do a clean wash cycle and cut back on soap usage . In talking to customer , she has used the unit a few times since reporting issue , she hasn’t had a repeat of error since . No water leaks tree at time of service . Job complete ."

Near Brandon Way, Austin, TX 78733
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS311SDHB00 Arrived on site for the units display will not turn on on the UI. Remove the UI control and found the cable was not connected. Security connection to the user interface and tested the unit. Unit working properly and all water connections were drawing at the time of service.

Near Georgetown, TX 78626
Clif L.

Clif L.

WASHER WHIRLPOOL WFW9351YW00 "Arrived on site to finalize diagnosis for washing machine leak. Remove dryer and fully inspected unit. Found no failures to washing machine at this time. Did note customer’s plumbing backing up causing drain to overflow when washer is in drain cycle. Homeowner will need plumber to clear drain to complete repairs. No further repairs are needed by Appliance Express at this time, and washer was left unplugged and disabled. Only charges to homeowner today that were collected was for labor for second technician."

Near Bowie St, Austin, TX 78703
Scott  M.

Scott M.

DRYER MAYTAG MGD3500FW0 "Arrived on site replaced panel and sticker, mod/ser tag . Tested unit all checked normal . No gas leaks detected and no lint buildup at time of service . Job complete ."

Near Forest Bend Dr, Austin, TX 78704
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KUDC10FXSS5 Arrived on site to test unit for unit starting and stopping with I. 5 minutes. Test unit and found bad control board and found panel turning light on and off on it own. Replaced control board at $187.19 and replaced panel too. Test unit after replacing parts and unit running for more then 5 minutes with out stopping job complete

Near Dexter St, Austin, TX 78704
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSSC48QMS02 Arrived on site to diagnose a refrigerator that is not cooling properly. Unit was off when I arrived at home and I was not able to verify defrost function. Tested all other parts and components and found no mechanical failures to unit at this time. Advised homeowner service fee paid today would apply to any repairs in the next 90 days as we were not able to provide a diagnosis at this time. No leaks were found at time of service.

Near Standing Rock Dr, Austin, TX 78730
Luis M.

Luis M.

ICE MACHINE JENN-AIR JIM159XYRS0 "6701# gate codeArrived on site for unit shutting off,ran diagnostics found external drain pump powering off diagnosed unit will need external drain pump,removed failed pump,installed new drain pump ran water through pump unit drained correctly and leaks at tubing"

Near General Williamson Dr, Austin, TX 78734
Paul R.

Paul R.

COMPACTOR KITCHENAID KTTS505EPA Arrived onsite for the compactor to finish diagnosing after it was pulled out. I found the drive gear broken and jammed. I replaced the drive gear and tested the unit. The unit is working as designed. Call complete.

Near Bella Cima Dr, Austin, TX 78734
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on job to install pump and motor. Installed ran diagnostics and passed. No leaks detected at time of service.

Near Appaloosa Dr, Fischer, TX 78623
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for the unit is not reaching temperature. Tested the unit and found the sensor ohms is out of range. Replaced the sensor and tested the unit. Calibrated the unit 10 degrees more. Unit works properly and job complete.

Near Haystack Creek Trail, Georgetown, TX 78633
Kevin B.

Kevin B.

DRYER MAYTAG MEDX655DW1 "Arrived on site and found dryer is running but timer is not moving, replaced timer and verified it is now moving properly. Took one picture. Also found dryer vent has not been cleaned in at least two years. There is no airflow, removing vent from dryer restores airflow. Dryer is still currently heating and recommended to customer that it not be used until vent is confirmed cleared. Job complete"

Near Silmarillion Trail, Austin, TX 78739
Joseph C.

Joseph C.

RANGE WHIRLPOOL WEC310S0FB1 "Arrived on site for “sparking and popping noises from unit and cutting off breaker” complaint. Inspected unit and found mass of burned wires at harness(behind console. Found numerous roaches on burned control, as well. Spoke with Austin, at techline(7724167347) and Natalie, at Safety(7724149912). Not allowed to proceed with ordering parts or repair unit until invoice provided for insect abatement. Left breaker off and unit unplugged."

Near Old Manor Rd, Austin, TX 78724
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to replace pump and screen for the dishwasher. Replace both parts. Tested dishwasher and found all is working properly at this time. There are no leaks found at time of service.

Near Dawn River Cove, Austin, TX 78732
Al R.

Al R.

WASHER MAYTAG MVWB865GW0 Arrived to inspect washer not filling up properly. Confirmed the complaint and removed and replaced housing. Reassembled the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.

Near Rosenthal Pkwy, Lorena, TX 76655
Brandon C.

Brandon C.

WASHER FRIGIDAIRE FFLG3911QW "Arrived on site to replace MCU, main harness, and secondary harness, after replacing, unit tested good."

Near Peyton Colony Rd, Blanco, TX 78606
Wesley P.

Wesley P.

WASHER MAYTAG MVWB300WQ0 Arrived on site and installed new bearing due to failed bearing. Repair textbook perfect with no complications. All checks good. Unit is now operating as designed.

Near The Oaks Blvd, Elgin, TX 78621
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site to replace main control, user interface, and RC evaporator wiring harness. Replaced all three parts and tested unit. Found all is functioning properly at this time. Water was not hooked up to wall at time of service."

Near Brentwood St, Austin, TX 78757
Leonardo C.

Leonardo C.

RANGE AMANA AGR5330BAS Arrived on site to test unit for flames turning off when on low. Test unit and removed front panel and valve to adjust flames. Adjusted flames test unit an dunit test good no leaks present at this time.

Near Sheraton Ave, Austin, TX 78745
Arthur B.

Arthur B.

DRYER WHIRLPOOL WET4024HW0 Arrived onsite for tenant complaint of dryer turns on and shuts off. Checking incoming voltage and found only 120v coming to unit. Advised breaker or wall outlet will need to be checked. No other issues found. Dryer vent clean of lint at time of service.

Near Apple Creek Dr, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

VENTHOOD UNKNOWN UXT5530AAS3 Customer not available for service. Contacted office to have customer reschedule. ; ordrng 1 SEENOTE (NEEDS TO RESCHEDULE )

Near Lone Spur Cove, Round Rock, TX 78665
Leonardo C.

Leonardo C.

DISHWASHER IKEA IUD8555DX0 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter. Ordering new sump and motor W10902326. Office to reschedule. ; ordrng 1 W10902326 (PUMP AND MOTOR)

Near Buffalo Pass, Austin, TX 78745
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher leaking. Customer advised he has extended warranty with Home Depot. Advised he will have to call Home Depot to have dispatch sent over. No further work performed.

Near Pilgrim Ln, Lorena, TX 76655
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT108FZDM02 "Arrived on site to replace fresh food section door, I received the wrong door, ordering different door. ; ordrng 1 LW10638684 (dor-fip)"

Near US-290, Austin, TX 78736
Diego G.

Diego G.

OVEN KITCHENAID KODE300ESS00 Arrived on site. Check for glass issues. Customer stated she dropped grease on inner glass. Made an attempt to remove grease but did not work. Will need a new innerglass to repair unit. Took picture of breakdown for repair on SD-QuickPic. Rescheduled for 2/14/19; ordrng 1 W10618107 (glass-door)

Near Admiral Benbow Ln, McQueeney, TX 78123
Diego G.

Diego G.

OVEN KITCHENAID KODE300ESS00 Arrived on site. Check for glass issues. Customer stated she dropped grease on inner glass. Made an attempt to remove grease but did not work. Will need a new innerglass to repair unit. Took picture of breakdown for repair on SD-QuickPic. Rescheduled for 2/14/19; ordrng 1 W10618107 (glass-door)

Near Admiral Benbow Ln, McQueeney, TX 78123
Diego G.

Diego G.

OVEN KITCHENAID KODE300ESS00 Arrived on site. Check for glass issues. Customer stated she dropped grease on inner glass. Made an attempt to remove grease but did not work. Will need a new innerglass to repair unit. Took picture of breakdown for repair on SD-QuickPic. Rescheduled for 2/14/19; ordrng 1 W10618107 (glass-door)

Near Admiral Benbow Ln, McQueeney, TX 78123
Leonardo C.

Leonardo C.

OVEN KITCHENAID KODE307ESS02 Arrived on site to test unit for damaged inner liner. Took pictures called tech support got File#7724120364. They will contact customer to talk about what the next step is.

Near Bent Oak Cir, Austin, TX 78749
Al R.

Al R.

WASHER WHIRLPOOL WET4024EW0 "Arrived to inspect washer not draining, found water in tub and removed the water. Found broken lid switch and repaired in order to diagnose washer issue. Found unit would not turn on

Near N Main St, Belton, TX 76513
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site. Checked for no ice issues. Found bad fill tube heater causing line to freeze over. Replaced fill tube heater all checked OK. Also Turn on heater for mullion to keep from condensation building up. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete

Near E Zipp Rd, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site. Checked for no ice issues. Found bad fill tube heater causing line to freeze over. Replaced fill tube heater all checked OK. Also Turn on heater for mullion to keep from condensation building up. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete

Near E Zipp Rd, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site. Checked for no ice issues. Found bad fill tube heater causing line to freeze over. Replaced fill tube heater all checked OK. Also Turn on heater for mullion to keep from condensation building up. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete

Near E Zipp Rd, New Braunfels, TX 78130
Thomas L.

Thomas L.

WASHER MAYTAG MVWB835DC3 Arrived on site for slow fill. Found cold water filling very slow through valve. Replaced inlet valve. Tested unit. All operations are normal. All water connections are dry.

Near E Briar Dr, Granite Shoals, TX 78654
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived to inspect unit making a humming noise from unit. I removed the evaporator cover and removed and replaced the bi metal. i also added the sealer for the noise. I reassembled the unit and unit tested as designed.All water lines were dry at the time of service.

Near Corinne Dr, Killeen, TX 76549
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site. Check for no operation issues. Found motor locked up allowing water to spray. Replaced sump and motor and cycle. All functions tested OK. No leaks present. Job complete

Near FM1150, Kingsbury, TX 78638
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site. Check for no operation issues. Found motor locked up allowing water to spray. Replaced sump and motor and cycle. All functions tested OK. No leaks present. Job complete

Near FM1150, Kingsbury, TX 78638
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site. Check for no operation issues. Found motor locked up allowing water to spray. Replaced sump and motor and cycle. All functions tested OK. No leaks present. Job complete

Near FM1150, Kingsbury, TX 78638
Robert J.

Robert J.

VENTHOOD WHIRLPOOL KVWB406DSS2 Arrived on job to drop off part. Open box to inspect part it is damaged.; ordrng 1 WPW10350864 (chimney)

Near I-35, Kansas City, MO 64105
Al R.

Al R.

WASHER MAYTAG FAV6800AWW Arrived to inspect unbalanced washer. I advised the customer to remove the stand that both her washer and dryer. The customer has both units on a shared pedestal I photographed the inside of her washer and advised her her loads need to be more balanced also I’ve videotaped the banging of the washer while a load of two towels were inside the washer.Customer requests yearly service in February of each year.JOB COMPLETE

Near Sterling Cir, Killeen, TX 76542
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site and sent dishwasher into diagnostic cycle and did not find any issues, ran a complete diagnostic cycle and everything checked good. Started the washer on a normal cycle and it is progressing properly, could not find any issues dishwasher is operating properly. No water leaks from connections at time of service, job complete."

Near Spotted Horse Trail, Austin, TX 78748
Paul R.

Paul R.

DRYER WHIRLPOOL WED75HEFW0 Arrived onsite for the dryer that is not starting. I found 115VAC at the control to ground but only 6VAC to neutral at the control. I had the same at the terminal block. I checked the voltage at the outlet and L1-L2 = 251VAC. I checked L1 to ground and had 257VAC with the cord plugged in but with the cord disconnected the outlet checks good. I advised mr to call maintenance and have them test it again with it plugged in under a load so they can see there is an outlet issue. Call complete.

Near Wells Branch Pkwy, Austin, TX 78728
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site for dishwasher with a broken dispenser door. Found the dispenser door latch broken. Replaced dispenser assembly.and tested Dishwasher and found all is working properly at this time. No leaks were found at time of service.

Near Dawson Dune, , TX 78628
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG525S0HZ0 Arrived on site to test unit for temp not staying on temp. Test unit and found temp at 330 when set at 350. Replaced sensor test unit and unit at 354 when set at 350. Job complete.

Near Louis Ave, Austin, TX 78721
Arthur B.

Arthur B.

DRYER AMANA NED4655EW1 Arrived onsite to removed and replace timer from prior visit’s diagnosis. Removed console and removed faulty timer. Installed new replacement. Tested unit. Timer now works as intended. No other issues found. Dryer vent and lint trap was of lint at time of service.

Near Lakeshore Dr, Killeen, TX 76543
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for “poor wash performance” complaint. Inspected unit and found no codes on unit. Customer is not pretreating clothes, but is layering accordingly. Spoke with Mike, at techline(7724121537). Customer is still not satisfied with was performance. No leaks detected, at time of service."

Near Old McDade Rd, Elgin, TX 78621
Paul R.

Paul R.

RANGE KITCHENAID KGSS907SSS02 Arrived onsite for the range with the oven not working. Ms stated that when this happens she can hear the ignitor clicking but never hears the burner light. I tested the ignition system multiple times and the burner would light on the first spark from the ignitor. Ms stated the issue happens more often at higher temps. I tested the oven with it set at 500 degrees. I noticed that after the unit reached about 475 degrees the flame started yellowing from lack of oxygen. I showed me the floor under the oven and explained that it needs to be cleaned because dust and debris as blocking the air from getting to the burner. The unit did reach temp and cycled as designed multiple times. Call complete.

Near Lakewood Dr, Austin, TX 78750
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF532SMBM01 "Arrived on site for “no cool, in fresh foods” complaint. Inspected unit and found evaporator fan inoperative. Removed and replaced evaporator fan. Still, no fan operation. Checked harness, at fan motor and freezer harness and found only 100vac. Checked voltage, at control. Found 120vac. Broken wire in internal harness.; O-emld tckt"

Near River Front Dr, Cedar Creek, TX 78612
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite for customer complaint of french door refrigerator dispenser water dispensing slowly. Tested unit and confirmed issue. Used filter bypass and retested. Found water flow slow as well. Removed and replaced water reservoir and reassembled. Installed customer bought filter. Water now flows as intended. No other issues found. All water connections were dry at time of service.

Near Woodway, TX 76712
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for refrigerator not making ice and freezing items in RC left door shelves. Performed diagnostics and advanced ice maker cycle. Found ice maker not responding. Tested voltage to ice maker and found within range. Tested motor resistance and found opened. Found unit not leveled and allowing air to escape ice box. Removed failed ice maker and installed new. Adjusted feet to correct doors. Checked gasket to ice box and found making better seal. Monitored ice maker cycle. All tested good, no water leaks present."

Near Hidden View Ct, Round Rock, TX 78665
Tyler B.

Tyler B.

REFRIGERATOR GE CFE29TSDCSS Arrived on site for unit not cooling and making noise. Found RF EVAP frozen. Cleared ice and replaced bi-metal and failed thermistor and failed defrost heater. Also found service bulliten for updated control and EVAP fan. Replaced control and EVAP fan. Tested good no leaks on site. Found noise to be coming from crisper fan. Will need fan to complete repair ; ordrng 1 CNOTE (PART AUTHO) and 1 WR60X10340 (fan motor dc fz evap)

Near Blackman Tr, Hutto, TX 78634
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0AS05 "arrived on site to inspect oven temps. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested Bake on Standard Preheat for Multi racks at 350 degrees. At preheat, my reading was 426. My next five readings were 436, 319, 405, 355, 340 for an average of 371. I tested the lower unit in the same manner and my readings were 429 at preheat. 434, 317, 399, 361, 347 for an average of 372. I calibrated both ovens minus -20 to offset the temps. I contacted the customer and advised of my findings and repairs. Job completed. Customer not available to sign receipt."

Near Ridley House Cove, Leander, TX 78641
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSCS25FKSS01 "Arrived on site to replace control, found the control I received was incorrect, and the control needed is disconnected. ; ordrng 1 2221536 (control board) and 1 CNOTE (AUTH)"

Near Leafdale Trail, Dripping Springs, TX 78620
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher leaking. Customer advised he has extended warranty with Home Depot. Advised he will have to call Home Depot to have dispatch sent over. No further work performed.

Near Pilgrim Ln, Lorena, TX 76655
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL GMC305PDB6 Arrived on site for no heat condition. Unit is not heating. Relays were not closing. Unit also went into clean multiple times on its own. Last time it happened while they were baking.

Near Lachite, Horseshoe Bay, TX 78657
Brandon C.

Brandon C.

OVEN JENN-AIR JJW2830DP01 "Arrived on site for customer complaint of oven not working after self clean, found faulty fuse, I replaced fuse unit tested good."

Near Crosswind Dr, Spicewood, TX 78669
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4800XQ2 "Arrived on site and set washer into a diagnostic cycle and found no saved error codes, ran all functions in manual and everything is operating properly. Set washer to run on a small load and it filled to expected level, raising load to a medium immediately begins to add more water. Showed new resident how easily an unbalanced load can happen, suggested to Apartment maintenance/management that pressure sensor be replaced.

Near Davis Ln, Austin, TX 78749
Robert J.

Robert J.

DRYER WHIRLPOOL WED4815EW1 "Arrived on job for complaints of noise and blackening. Normal discoloration on vent near element. For noise disassembled machine inspected rollers,tensioner pulley and motor.found everything to be normal. Resembled and ran test cycle. Operation normal,no unusual sounds."

Near Craddock Ave, San Marcos, TX 78666
James C.

James C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site and inspected door. I found the unit was not leveled causing door to hit left side. Leveled unit and door now closing properly. I found the unit does not sit square in the cabinet due to the left panel sticks out further than the cabinets and would have to be corrected by the contractor if customer wants it corrected. Unit working properly. Job complete

Near Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL ED5PVEXWS02 arrived on site to install previously diagnosed and ordered part. I removed and replaced the defrost control and tested the unit and it operated as designed. Good frost pattern on the evaporator. No water leaks observed during service.

Near W Parmer Ln, Cedar Park, TX 78613
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH53520CS6 "arrived on site to install previously diagnosed and ordered parts. Removed and replaced the mounting nuts and tested the unit. Unit operated as designed, job completed."

Near Loma Cedro Bend, Leander, TX 78641
James C.

James C.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and inspected unit for leaks. I found evidence of water leaking through the float housing. Removed float and found a large build up of calcium around the housing and growing down into the housing that could act like a sponge and cause a slow leak. Cleaned housing and float and reinstalled. Tested operation and after 2 test cycles I could not duplicate a leak. Instructed customer of my findings and that there are no leaks as of this time. Job complete

Near Ranchland Hills Blvd, Jonestown, TX 78645
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH53520CS4 "Arrived on site. Replaced magnetron, Cap and diode. Cycled microwave, all functions tested OK. job complete"

Near Prairie Summit, Seguin, TX 78155
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH53520CS4 "Arrived on site. Replaced magnetron, Cap and diode. Cycled microwave, all functions tested OK. job complete"

Near Prairie Summit, Seguin, TX 78155
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH53520CS4 "Arrived on site. Replaced magnetron, Cap and diode. Cycled microwave, all functions tested OK. job complete"

Near Prairie Summit, Seguin, TX 78155
Steve C.

Steve C.

OVEN WHIRLPOOL WFG515S0EB1 Arrived on site for the unit has a strong gas smell when the unit bake is on. Tested the unit and found there is a strong burning smell. Called Whirlpool Sr#7724122412 Ed and advise to replace the bake burner and valve regulator. Will also need to order the oven bottom due to also having strong gas smell. ; ordrng 1 WP3195097 (bottm-oven) and 1 WP9758078 (burnr-oven)

Near Holiday Creek Ln, Georgetown, TX 78633
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED8000DW4 Remove and replace failed electro sensor assembly. Harness was open. You didn’t now each properly. House and dryer vents are clean.

Near Spanish Oak Ln, Liberty Hill, TX 78642
Lou S.

Lou S.

RANGE JENN-AIR JLRP436WP01 "arrived on site to inspect oven sliding rack. Upon arrival, the customer advised that the sliding rack hangs up when sliding it out with weight on it. I tested the rack with a pot of water ad it slide right out. When I applied pressure to the rack, the tracking got bound up on the left side. After further inspection, I found that the rack was warped and was causing it to bind up when weight is applied. I removed and replaced the rack and tested it and it operated as designed. No gas leaks detected during service, job completed."

Near Sunrise Terrace, Cedar Park, TX 78613
Thomas L.

Thomas L.

OVEN KITCHENAID KOSE500ESS01 Arrived on site for noisy operation. Found main oven cooling fan very noisy and convection fan rattling. Replaced fan motor’s and tested and unit is now operating very quietly.

Near Rawhide, Horseshoe Bay, TX 78657
Paul R.

Paul R.

DRYER MAYTAG MED5500FW2 Arrived onsite for the dryer making a knocking and rattling noise. I found the unit not leveled properly and one of the feet not touching the floor putting the chassis in a bind. I leveled the unit and tested. The unit is quiet and is working as designed. Call complete.

Near Dasher Dr, Lakeway, TX 78734
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on job for complaints of lights dimming in rc and no light in fc. replaced module in fc and light restored, lights in rc became normal. No leaks detected at time of service."

Near Summit Ridge, San Marcos, TX 78666
Paul R.

Paul R.

WASHER WHIRLPOOL WFW75HEFW0 Arrived onsite for the washer with a broken dispenser. I found the detergent level gauge had come out and was loose in the bottom of the dispenser. I disassembled the dispenser and put everything back in place. Call complete. Add on call. Already left before the system uploaded and could get a signature.

Near Wells Branch Pkwy, Austin, TX 78728
Brandon C.

Brandon C.

WASHER MAYTAG MVWC565FW1 "Arrived on site for customer complaint of unit starting on its own, found pressure sensor on board was faulty, I replaced control board, unit tested good."

Near Sandcastle Dr, Spicewood, TX 78669
Arthur B.

Arthur B.

DRYER MAYTAG MEDB855DC4 "Arrived onsite to install new motor,repair kit and wheel to dryer from prior diagnosis. Removed stripped motor and installed new replacement with new blower wheel. Removed and replaced wheels as well. Reassembled and tested. Dryer now tumbles quietly as intended. Dryer vent and lint trap was clean of lint at time of service."

Near Prewitt Dr, Temple, TX 76501
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site and inspected oven and did not hear any excessive unexpected noise during preheat and cool down. When each selection is made on the control panel a one second buzzing noise follows Normal button beep. Sent a video to DW, Will need to order a new control panel to correct issue.; ordrng 1 W11296171 (CONTROL PANEL)"

Near Globe Mallow Dr, Austin, TX 78739
Brandon C.

Brandon C.

RANGE GE JB655SK4SS "Arrived on site to replace broil element, after replacing unit tested good"

Near Paleface Shore Dr, Spicewood, TX 78669
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW85HEFC1 "Arrived onsite for customer complaint of water leaking from front of unit. Removed front panel and found no signed of water leaks. After inspection, found hot water supply line leaking causing water to flow to the front. Found O-Ring inside hose frayed. Was able to repair water supply hose O-Ring. Secured water line and tested unit. Unit no longer leaks. All water connections were dry at time of service."

Near Rickey Dr, Temple, TX 76502
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for unit turning off and water damage. Found no heavy damage on site. Customer claims had company in to clean tile floor and will be receiving an invoice. Also found freezer door stained from ice melting. Tried to clean with hot water and did not succeed. Customer refused to use products on unit. Took all pics. Unit was not running when arrived. Unplugged unit, replaced control, inverter and UI for safety. Unit than powered on and ran as designed. No leaks on. Site . Advised cust on door needs to be approved and will take up to 6 weeks"

Near Theodore Roosevelt St, Manor, TX 78653
Diego G.

Diego G.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site. Checked for noise issues.Ran diagnostic test and checked every component, all functions tested OK. Instructed customer that all sounds on the washer are completely normal and is working as designed. No leaks present. Job complete"

Near Guadalupe St, Lockhart, TX 78644
Diego G.

Diego G.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site. Checked for noise issues.Ran diagnostic test and checked every component, all functions tested OK. Instructed customer that all sounds on the washer are completely normal and is working as designed. No leaks present. Job complete"

Near Guadalupe St, Lockhart, TX 78644
Diego G.

Diego G.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site. Checked for noise issues.Ran diagnostic test and checked every component, all functions tested OK. Instructed customer that all sounds on the washer are completely normal and is working as designed. No leaks present. Job complete"

Near Guadalupe St, Lockhart, TX 78644
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for the unit is making a grinding noise. Customer advise when the doors are close it makes the noise. Tested the unit and remove the evaporator cover and found excessive Styrofoam hitting the evaporator fan. Remove the Styrofoam and assembled the unit. Test of the units and the unit is working properly. All water connections were dry at the time of service.

Near Cathedral Mountain Pass, Georgetown, TX 78633
James C.

James C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site and installed new outer door. I found the door now rubs on right side of oven. Removed oven and found there were leveling skids placed in bottom of cabinet but were not spaced properly for oven feet to sit on. Corrected place,ent of the skids and oven now sits level. Unit tests good. Job complete"

Near Turnback Ledge Trail, Marble Falls, TX 78654
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived on site for faulty compressor. Removed compressor and drier,installed new compressor and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Brooklyn St, Austin, TX 78704
Tyler B.

Tyler B.

MICROWAVE IKEA IMH172FS1 Arrived on site for unit giving door error. Replaced interlocks and tested good.

Near Cactus Bend Dr, Pflugerville, TX 78660
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW9150WW01 "Arrived on site for customer complaint of unit not finishing cycle and leaking. Found faulty drain pump and gasket leaking.

Near Patagonia Pass, Austin, TX 78738
Al R.

Al R.

WASHER WHIRLPOOL GHW9150PW1 Arrived to inspect washer leaking. Sat through an entire wash cycle with Mr. Hatsell and did not observe any leaks. Water was from prior services preformed on unit on 2/5/19.JOB COMPLETE

Near Pecan Valley Dr, Temple, TX 76502
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 arrived on site to install previously diagnosed and ordered part. I removed and replaced the ice maker fill tube and tested. The unit operated as designed. The customer advised that the right rc door gasket had torn. I found that it was torn in the upper right corner near the flap. I am ordering a door gasket and scheduled return service for 02/12/19. No water leaks observed during service.; ordrng 1 W10830274 (gasket-fip)

Near Andora Dr, Austin, TX 78717
Jonathan  S.

Jonathan S.

COOKTOP GE PGP953SET5SS Arrived on site to install previous diagnosed part. Disassembled unit to gain access to valve. Removed old valve and installed new. Tested for gas leak. Assembled unit and tested all burners. All tested good. Paid in full on prior service.

Near La Grotta Ln, Georgetown, TX 78628
Robert J.

Robert J.

WASHER WHIRLPOOL WFW90HEFC1 Arrived on job for complaints of no power. Found 120v from filter to control no led light. Replaced control still no operation but led Control light on. Replaced panel and test operations now have code for sensor error water level. Check wire connection all good and remove hose to sensor. Still getting code. ; ordrng 1 W11034761 (harness (upper)) and 1 W11201288 (CONTROL) and 1 WPW10448876 (switch-wl)

Near Bentwood Dr, New Braunfels, TX 78130
Steve C.

Steve C.

DRYER WHIRLPOOL WGD4815EW2 Arrived on site for the unit is making a squeaking noise. Tested the unit and found one of the rollers is hard to turn. Use the repair kit and replace the rollers. Unit works properly and advise customer to clean air vents every six months.

Near Cypress Springs Way, , TX 78633
Tyler B.

Tyler B.

MICROWAVE AMANA AMV2307PFS2 Arrived on site for unit not always spinning or heating. Ran unit and found unit spinning but trans was buzzing. Unit will need upper and lower inter locks and trans and return with supplied parts to complete ; ordrng 1 CNOTE (OFFICE RS ) and 1 W10836753 (transformr) and 1 W11252186 (INT ) and 1 W11252187 (INT )

Near Pflugerville, TX 78660
Brandon C.

Brandon C.

DISHWASHER FRIGIDAIRE FFCD2413UB0A "Arrived on site for customer complaint of dishwasher not starting, found faulty latch, I replaced latch, unit tested good."

Near Ramirez Ln, Dripping Springs, TX 78620
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Customer not available for service. Reschedule with customer for 2/14/19; schdld next appmnt for 2/14 THU !

Near Old Colony Line Rd, , TX
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Customer not available for service. Reschedule with customer for 2/14/19; schdld next appmnt for 2/14 THU !

Near Old Colony Line Rd, , TX
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Customer not available for service. Reschedule with customer for 2/14/19; schdld next appmnt for 2/14 THU !

Near Old Colony Line Rd, , TX
Kevin B.

Kevin B.

DRYER AMANA NED4655EW1 "Arrived on site and inspected dryer and found thermal fuse has failed, after correcting sound dryer is heating properly but there is no airflow. Removed vent hose from rear of dryer and airflow has returned. Recommended that customer pass this on to the landlord dryer vent to the exterior of the home will need to be cleaned before dryer is used again, Dryer lint is a fire hazard."

Near Gwendolyn Ln, Austin, TX 78748
James C.

James C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site and found right rail has broken. In installed both left and right rail with updated part. Unit tests good. Job complete

Near La Mesa St, Lago Vista, TX 78645
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site to replace control board, after replacing unit tested good."

Near Vista Village Cove, Austin, TX 78738
Lou S.

Lou S.

MICROWAVE MAYTAG GT4175SPS2 "arrived on site to inspect microwave not heating. I placed a cup of water in the unit and tested for 30 seconds. When the unit turned on, it was very loud and at the end of testing, the water was still cold. I contacted the office for authorization for parts and SC advised that the warranty service denied repair due to the cost of the parts exceeds the cost of the unit. I advised the customer of the decision ad that his warranty provider would be in contact with him. Job completed."

Near Mancuso Bend, Cedar Park, TX 78613
Thomas L.

Thomas L.

REFRIGERATOR FRIGIDAIRE LFHB2741PF3 Arrived on site for no ice and no water dispensing. Found water reservoir was frozen. Turned down the fresh food section to thaw out reservoir. Will check back with customer on Monday to get results. ; saved tckt

Near Trail Rider Way, Georgetown, TX 78633
Steve C.

Steve C.

DRYER AMANA NGD4655EW2 "Arrived on site for the unit is making a loud noise when the unit is on. Test at the unit and found the noise was coming from the blower wheel. Also found the belt is tearing into the motor not turning. Replaced the motor, blower wheel, and the repair kit due to the noise. Replaced all parts and tested the unit. Unit works properly and advise customer to clean air vents every six months."

Near W Jackson St, Bartlett, TX 76511
Lou S.

Lou S.

WASHER KENMORE 665.13923K010 "arrived on site to inspect dishwasher not operating. I found the unit had no voltage to it. Checked the breaker and it was tripped. Placed the unit in diagnostics and tested with error codes F8E1, F8E2, F6E4. Cleared the codes and continued with testing. Unit dispensed water into tub and just before it began to wash, the unit shut down. I removed the filter and found a large amount of detergent debris in the filter reservoir. The debris was so thick it covered the OWI sensor and was not allowing it to sense. I removed the sensor and cleaned it and tested the sensor and it was good and removed some of the detergent debris and tested three more times and the unit operated as designed with no error codes. I recommended that they clean the unit a few times before using again to get rid of the detergent debris. I provided some use & care tips with detergents and rinse aids. Job completed."

Near Pocono Dr, Austin, TX 78717
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Customer not available for service. Customer stated he would send pictures for screw that are needed for slides. Reschedule call for 2/11/19 to make an attempt to get pictures from customer. ; schdld next appmnt for 2/11 MON !

Near San Mateo, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Customer not available for service. Customer stated he would send pictures for screw that are needed for slides. Reschedule call for 2/11/19 to make an attempt to get pictures from customer. ; schdld next appmnt for 2/11 MON !

Near San Mateo, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Customer not available for service. Customer stated he would send pictures for screw that are needed for slides. Reschedule call for 2/11/19 to make an attempt to get pictures from customer. ; schdld next appmnt for 2/11 MON !

Near San Mateo, New Braunfels, TX 78132
Arthur B.

Arthur B.

DRYER AMANA NED4655EW1 Arrived onsite to install handle. Customer was not available. MS @ OF okayed to drop parts off on doorstep. No further worked performed.

Near N 62nd St, Waco, TX 76710
Al R.

Al R.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived to inspect ice maker not dispensing ice. Confirmed the complaint and noticed the blade inside the ice bin assembly was not turning to dispense ice as designed. Office to order W10859381 and will use previously ordered parts on return if needed.NEEDS MORE WORK ; ordrng 1 W10859381 (ICE BIN ASSEMBLY )

Near Canaan Dr, Belton, TX 76513
Clif L.

Clif L.

WASHER WHIRLPOOL MVWB765FW0 Arrived on site for washer not turning on. Tested washer found water valves turned off at wall. Turn the valves back on and tested unit. Found unit is functioning properly and no repairs are needed. No leaks were found at time of service.

Near Capadocia Cove, Austin, TX 78727
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE304GPS0 Customer stated unit has already been serviced and did not need us to come to the home today no repairs are needed at this time. Job is complete.

Near Raley Rd, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JS48PPFXDA "Arrived on site for noise issue and temps fluctuating. Per customer temps will raise to about 7 then drop back down advised customer temp fluctuating due to defrost,also loud noise in freezer and customer will hit top portion and noise will stop. Removed ligh cover found defrost heater harness touching fan blade. Removed cover rerouted wires and harness away from fan blade. Advised customer to monitor freezer if ice forms on wall or loud noise will need to replace drip pan"

Near Galeana Trace Cove, Austin, TX 78733
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for “frosting in freezer” complaint. Per my previous diagnosis, removed and replaced brackets and slides and applied adhesive to cabinet/liner area. Unit is performing as designed. No leaks detected, at time of service."

Near Blue Flame Rd, Cedar Creek, TX 78612

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