"Arrived on site to test unit WTW4957PW0 for sense to done condition. Upon arrival customer stated they experience difficulty starting a cycle, lights will illuminate and blink, and occasionally pressing the start button twice will begin operation.Entered service mode and found no stored error codes. Ran automatic test cycle; verified all components properly engaging and operating within manufacturer spec. Informed customer that the unit utilizes a two-step start process: pressing the start button once or rotating the cycle knob places the unit in standby mode, and pressing the start button a second time initiates the selected cycle. Demonstrated proper function to the customer, who confirmed understanding. Also provided customer education on proper cycle selection, loading practices, and routine maintenance. Unit is operating as designed, no leaks detected, no parts installed, job complete."

Arrived onsite for a dishwasher model WDT730HAMZ1 that is not starting cycles. The customer advised that the machine just quit and flash an error code. I ran the unit through diagnostics and found an F4 E3 (wash motor not running) error code. I tested the unit and confirmed that the wash motor would not run. I replaced the wash motor assembly W11613480 and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete.

"Arrived on site to install previously diagnosed and ordered part. Per the previous techs diagnosis, I removed and replaced the motor and calibrated the unit. The unit failed to drain, so I tilted the unit back and inspected the drain pump and harness. I didn't find any breaks in the harness, and the pump looked good, so I tested the harness and found the black/white wire open. I removed and replaced the lower main harness and calibrated. Tested in diagnostics, and the unit is operating as designed. No water leaks observed during service, job completed. W11643701, W11026785"

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived on site for washing machine stuck in drain loop. On arrival confirmed issue and found f3e1 in diagnostic. Ah, I found control board, failing and replaced it with w11603810 and reassembled a tested washer and found it working as designed with no leaks call complete"

"Arrived on site to inspect washer WTW8127LC3 not operating properly on wrinkle control and delicates selections. Upon further inspection, I placed the unit in diagnostics, showing no error codes and tested. The unit operated as designed. I calibrated the unit as well and retested, and it continues to operate as designed. I explained what wrinkle control does and how it works and made recommendations for use and care. No repairs are needed at this time, and no water leaks were observed during service, job completed."

"Arrived onsite for WRS571CIHZ04 freezer door needing replacement according to previous techs diagnosis. Upon arrival, inspected unit and confrimed freezer door was warped. Replaced right door W11561286, unit is now functioning properly. No leaks observed, job complete."

"Arrived on site for refrigerator not cooling or functioning properly. On arrival, confirmed, failure and upon further inspection. I found all of the unit running, except for the evaporator fan motor. I found the fan motor as getting twelve point seven d c volts, but is not operating at all and causing a heavy circuit load on the main control and causing unit to go into restart loop. I am ordering W11224591 evap fan motor and ui. I rescheduled customer for 10.22.25; ordrng 1 W11224591 (Evap motor)"

"Arrived on cypher, washer kneading control board w11603810. On arrival I installed w 1 0 9 1 9 0 03 PM and W11603810 control. But during testing, I found control sent for repairs, still, defective and unit is stuck in a drain mode and will not exit out of it Despite isolating down every other component from the control. Alright, I tried reporting findings to tech line twice while on site.But was hung up on multiple times and was unable to speak to tekline to report problem. We'll need findings reported to tech line to see what next step should be before continuing with rescheduling or repair.; ordrng 1 Don'trescheudlewithouttechlineupdate (Don't rescheudle without techline update)"

"Arrived on site to inspect wall double oven WOED5930LZ01 tripping the breaker. Upon further inspection, I found the unit with power as the display was on. I placed the unit in diagnostics showing no error codes and tested the upper oven on Bake at 500 degrees. The upper oven completed preheat without tripping the breaker. I tested the lower oven on Bake at 500 degrees, and after the broil cycled twice, the breaker tripped. I removed and replaced the lower oven control and retested, and again, it tripped. When I cycled power to the breaker and closed the breaker box door, the breaker tripped. The breaker is an Eaton GFCI 30amp breaker. I researched the installation requirements and found this unit should have at thd least a 40amp breaker. I pulled the unit out and gained access to the lower oven elements, and found the broil element has the silicone eraser type seals. I removed and replaced the broil element and performed a burnout on the lower oven, and it completed the burnout. While testing, I found the unit is getting 245V; the bake and broil were both within amp and ohms range. The unit is operating as designed. I contacted the builder and advised of my findings and repairs and recommended that the breaker be replaced with a 40amp breaker. Job completed. No one on site to sign for the receipt."

Arrived onsite wdt730pahv0 for unit not powering on and traced power supply. Found that the power supply switch at the wall had been off. Turned unit on and tested. Unit is operating as designed. No parts needed. Advised customer on findings. No leaks observed at time of service.

"Arrived on site to inspect wall double oven WOED5930LZ01 tripping the breaker. Upon further inspection, I found the unit display blank and with no power as the interior lights were off with the doors open. I cycled power at the breaker, which is an Eaton GFCI 40amp breaker. I tested the upper oven on Bake at 500 degrees, and after the broil element cycling two times, the breaker tripped. I pulled the unit out and gained access to the elements, and found the broil element has the silicone eraser type seals. I attempted to cycle power back on at the breaker, and it wouldn't hold as it tripped before I closed the breaker box door. I disconnected the upper broil element and attempted to cycle power at the breaker, and this time, it held in the on position. I cycled power back off and removed and replaced the upper main control and upper broil element and cycled power back on. Performed a burnout in the broil mode only, and the unit operated as designed. I performed a burnout in Bake mode at 500 degrees, and again, it operated as designed. I attempted to perform a burnout in broil mode on the lower oven, and approximately two minutes into the burnout, the breaker tripped. I found the lower broil element seals, which are the silicone eraser type as well. I am ordering the lower broil element and scheduled return service for 10/22/25. I contacted the builder to advise of my findings and return service. No one on site to sign for receipt.; ordrng 1 W11617232 (Lower broil element)"

"Arrived on site to diagnose ice machine GI15NDXZS1, originally leaking in the rear and later not making ice. Ran diagnostic tests and identified two failures: the drain pump (W10919199) wasnt running, causing reservoir overflow, and the cutter grid wire (W11542868) was broken. Installed a new drain pump and cutter grid to resolve the issues. Ran the unit again and verified proper operation. Call completed."

"Arrived on site to inspect wall oven microwave combo unit WOC75EC0HS22 with the microwave light not working. Upon further inspection, I found the unit connected to Wi-Fi through the app. I checked the microwave light and found that it did not turn on with the microwave door open. I placed the unit in diagnostics showing no error codes and manually tested the microwave light relay, and the light continued to fail. I pulled the unit out and gained access to the microwave light and removed and replaced the light, and retested. The unit is operating as designed, job completed. W10886919"

"Arrived on site to inspect washer leaking from the bottom of the machine. Upon further inspection, I gained access to the underside of the machine and found cracked drain hose. I am ordering the drain hose and scheduling return service for 10/23. No water leaks present during services W10802689; ordrng 1 W10802689 (Drain hose)"

"Arrived on site to inspect all oven stuck in lock. Upon further inspection, I attempted to unlock the oven and would not unlock even after power cycling. I replaced the console due to a software error. After installing the part in helped the customer connect their oven to wifi and connect the oven to their whirlpool app. I tested the oven and it is now operating as designed. W11600370"

"Arrived on site , replaced elemnt , , motor , blower . WP3387747, WP697772,W11549461. Unable to test unit completely due to dryer was moved to garage . Cleaned lint out . Job complete"

"Arrived onsite for MGD4500MW1 dryer not drying properly. Upon arrival, inspected unit and observed the ignition and tumbling process were working just fine. However, after testing airflow we noticed there was only proper airflow if the duct wasnt connected. Explained to customer this signifies a blockage in the dryer vent within home. Referred him to that outside service. Job complete."

Arrived on site for a dryer MED7230HC3 not drying clothes. Found the airflow is bad and causing the issue. It's still heating and tumbling. I advised the customer to have the vents cleaned before using it again.

"Arrived on site for unit making high pitch noise. Upon arrival, found unit not filling with water and the high pitch noise is coming from the wash motor running with no water. Proceeded to inspect water valve and found solenoid plunger not engaged correctly. Secured solenoid to the shaft and retested and now unit is functioning as designed. No water leaks detected at this time. No parts needed. Spec home. No one available to sign. ; O-emld tckt"

"Arrived on site , replaced both fresh and freezer doors and nameplate 13107554SQ, W11223753, 13109217SQ. Doors sealing properly . Nomwater leaks detected at time of service. Job complete"

"Arrived onsite for WED5620HW2 dryer not heating. Upon arrival, ran diagnostics and did not observe any error codes. Inspected unit, confirmed no heat. After pulling stacked unit out, observed the plug was only half way in. Secured connection so unit could draw full 240V. Unit now functions properly, job complete."

Arrived on site with parts ordered for washing machine. Replaced capacitor. Ran automatic test cycle. Verified operation. Call complete. W11614512

Arrived on site for compressor not running. Recovered refrigerant. Replaced compressor filter drier and access valve. Pressure tested for leaks. Vacuumed and weighed in the charge. Nothing wrong with pantry lid. The unit has a broken enp cap on the right and the crisper support are broken on both sides. Office will call to schedule. ; ordrng 1 W10874836 (End cap right) and 2 WP13062602 (Crisper support)s

Arrived on site for a refrigerator MFX2571XEM0 leaking in ice bin. Found the valve is leaking and freezing in the bin. The part number in service matters is incorrect so im ordering a 67006322 dual valve for return visit. Also ordering a W11185686 ice bin due to the ice damagingthe auger. No leaks detected while on site. ; ordrng 1 67006322 (Dual valve) and 1 W11185686 (Ice bin)

"Arrived on site for unit making abnormal noise when initially starting unit. Upon arrival, started unit multiple times and could not replicate issue. Proceeded to remove inner duct and found small metal object inside. Removed all debris from inner duct and restarted. Unit is functioning as designed . No parts needed"

"Arrived on site , replaced fresh food door and nameplate. No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete"

"Arrived on site to install ordered parts on a washer WTW6157PB0. I installed the gearcase, slider w10734521, stator w11195971 and clutch w10754448 and tested the unit. Found it has a leak from the tub. I'm ordering the W11219115 tub and W11449841 gearcase just in case. Returning tech to install new tub. Office to reschedule when parts are available. Advised customer to not use the washer. ; ordrng 1 W11219115 (Tub) and 1 W11449841 (Gearcase)"

Arrived on site to look at model WCGK5036PS00 for customer complaint of gas smell. I used gas leak detector to try and detect a leak. No leaks detected. I did have to adjust all burner valves to ensure proper simmer.

"Arrived onsite for KRMF706ESS05 refrigerator not cooling. Upon arrival, ran diagnostics but didn't observe any error codes. After further conversation with customer, we believed the issue to be either control or thermistor. This was due to the freezer section having no issues and actually getting too cold when the setting was on max cool. This led us to believe a refrigerant leak was highly unlikely. Replaced control WPW10675033 and evaporator motor W11087438. Instructed customer to wait 24 - 48 hrs to ensure both sections are working properly. No leaks observed, job complete."

"Arrived on site for washer not getting water. Ran diagnostics, unit is getting water but wash motor is no coming on. Got 4-3 and 7-1 error codes . Replaced sump and motor W11613479. Re ran diagnostics all checking normal. Wash motor is working . No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete"

"Arrived on site to inspect range WFG320M0MS0 cooktop abnormal flames. Upon further inspection, the customer advised that the cooktop burners on the right side had abnormal flames, and their carbon monoxide alarm went off. I tested the cooktop burners and the oven burner and found all flames normal, blue in color. I found an occasional orange tip on ths flames, but nothing to be concerned about. I provided a video of how the flames can get if there's a humidifier in the home, and the customer advised that the flames never got solid orange/yellow. I recommended that the customer monitor the unit and if they continue to have issues to schedule service. The unit is currently operating as designed, and no gas leaks were detected during service. Job completed"

Arrived on site for oven not igniting properly . Found only one side of burner tube igniting . Igniter is working properly . Replaced burner tube . Oven is igniting properly now . No gas leaks detected at time of service. Job complete

"Arrived to 14202 for FC light not working. Upon arrival, found door rocket switch not responding. Proceeded to replace W11396033 switch. Tested unit and now unit is functioning as designed . No water leaks detected at this time."

Arrived on site for a washer MVWB865GW0 not starting. Found the unit is trying to drain but the pump isn't working. I replaced the pump w10876600 and tested in quick wash. Unit is draining and washing as designed. No leaks detected while on site.

"Arrived to 7101 for unit not cooling. Upon arrival, superintendent stated the entire evaporator cover in FC was frozen. Unit was unplugged upon arrival. Ran diagnostics and all functions pass with no issues. Need to replace defrost thermistor, control board and UI at the same time due to reoccurring defrost issue. Ordering W11518204 UI and W11650659 heater assembly. Unplugged unit. No water leaks detected at this time . No parts replaced. Vacant unit. No one available to sign. Customer agreed to reschedule Oct 22; ordrng 1 W11518204 (UI) and 1 W11650659 (Heater assembly)"

"Arrived on site to diagnose ice machine KUIX535HPA02 making occasional noise during use. Unit was on and producing upon arrival. No abnormal noises were noted during normal cycle or diagnostic tests. Reviewed a video from the builder showing a slight cabinet rattle. Checked the rear panel; noise may originate there after extended operation but remains within normal levels. Advised builder to secure unit to cabinet with hinge mounting screws to reduce vibration. If issue persists, sound pads for the rear panel could be applied. Currently, noise is considered basic cabinet vibration and not abnormally loud. Call completed with no water leaks verified."

"Arrived onsite for KOEC527PSS01 for concerns about design and function including the popcorn not coming out the same as the previous microwave. Found unit boils water in 2 minutes. Tested popcorn and found unit took 4 minutes ti popcorn the bag they were accustomed to using. Explained design and various other factors that may contribute to the difference. Spent some time explaining features and design, use and care tips. Unit is in good working order and correctly installed. No parts."

Arrived on site for a WRF767SDHZ04 refrigerator not cooling. Found freezer at 0 degrees and the refrigerator at 60 degrees. Tested the evaporator fan and was getting voltage but coming on. I replaced the evaporator fan w10846539 and tested the unit again. Fan is running an d the baffle is opening. No leaks detected while on site

"Arrived on site to replace previously diagnosed compressor, evaporator plate, access valve and drier, during repair found the evaporator thermistor extremely rusted, replaced harness also, vacuumed system down for 30 minutes vacuum held good, charged system with 5.7oz of R134a, evaporator plate developed great frost pattern, unit is now running as designed no leaks detected job complete installed W11126268, W11506635, W10843121, WPW10218037, W11735041"

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site to test unit WMH31017HS10 for tripping breaker. Upon arrival maintenance stated the breaker will trip as soon as a cycle is started. Applied power to the unit and verified proper door switch operation, no breaker trip occurred during door function testing. Engaged a cooking cycle and allowed unit to run for 3 minutes without interruption. Removed unit from cavity for internal inspection and found diode showing thermal wear consistent with repeated heat cycling. Replaced diode (W11256462). Reassembled and retested unit, verified all high-voltage components operating properly with no breaker trips during service. Unit is now running as designed, job complete."

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Unit will need a new control. Replaced control and calibrated and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for ice maker constantly making ice won't turn off. Inspected unit found shit off arm missing. Ordering part return visit 10/21; ordrng 1 1 (1) and 1 WP67004028 (Arm)

"Arrived on site to test unit WDT970SAKZ3 for F8E4 error code. Upon arrival customer stated they ran a cycle overnight, and by morning the unit was displaying an F8E4 error code. Entered service mode and retrieved stored fault codes F8E4 (float switch open) and F9E2 (drain motor electrical problem). Cleared all codes and initiated a test cycle. Mid-cycle, paused operation and observed excessive suds accumulation inside the tub, indicating oversudsing. Error codes did not return after test cycle completion. Determined cause to be detergent-related, unit is oversudsing due to pre-rinsed dishes, use of pods, and presence of a soft water system. Advised customer to run an empty cleaning cycle to remove residual soap, discontinue use of pods, and switch to liquid detergent to prevent recurrence. Unit is now operating as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to test unit MVWX655DW1 for not progressing through the cycle. Upon arrival customer stated unit remains stuck on sensing, makes a repeated clicking noise, and then cancels the cycle. Entered service diagnostics and found stored error code F7E5 (shift fault). Cleared code and initiated a manual test cycle. Verified actuator energizing, however, a repetitive clicking noise was present, indicating the splutch assembly was not fully shifting. Performed visual inspection of the drive system and found the shifter arm loose and excessive wear present on both the drive belt and splutch assembly. Replaced splutch assembly (W10721967), actuator (W10913953), and belt (W11239857). Reassembled and ran a calibration cycle successfully. Conducted an automatic test cycle and verified all components engaging properly with no abnormal noises. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for range WFC150M0JB4 with intermittent lighting and display issues. Upon arrival, found when slightly moving unit, lights flicker. Found power cord not secured in outlet. Inspected outlet and found L1 and L2 prongs are bent inward. I straightened prongs and cord now fits securely. I test unit and operates as designed. Job complete. No parts needed"

"Arrived to unit 118 for door complaint. Found a defective fresh food door,replaced door checked door operation good. No one available for signature Lw10912075,w11223753"

Arrived on site. Found new door defective black stainless steel chipped exposing steel uploaded pic ordering another door; ordrng 1 W11740849 (Dispenser door blck ss)

Arrived on site for washer not filling . Ran diagnostics got long fill and shifter fault codes . Replaced actuator . Ran test wash and calibration . All checking out normal. No water leaks detected at time of service. Job complete

Arrived on mdts4224pz0 for start button not working. I confirmed all buttons besides the start works indicating the control has failed. I replaced the W11683480 CONTROL and now all buttons operate as designed and unit operates as designed. Call complete.

"Arrived on site to inspect dryer making noise during operating. Upon further inspection, I found that the dryer was making a rattling noise and that the dryer was not level. I found the rattling noise to be coming from the rear where the vent was attached. I added padding and secured in place and the rattling noise went away. I adusted the level and the dryer is now operating as designed. W11113654"

Arrived onsite WRX986SIHZ03 and found unit freezer handle set screws backed out. Repaired by tightening all handles. No parts needed. Advised customer on repair.

"Arrived on site for washer WTW5057LW0 with issues of makes a noise and agitator is broken . Upon arrival , inspected unit. There are cracks and holes in agitator. Ran diagnostics and there are no saved error codes. Ran automatic test cycle and completed correctly. Need to order agitator. Inspected lower components and found evidence of the belt guard rubbing the floor. Cannot duplicate a noise issue. I found the feet are not set. I believe the noise being heard is from tub touching floor. I raised feet to correct level. Am finding basket is a little bouncier than normal. Ordering agitator and returning with suspension . Office to reschedule. ; ordrng 1 W11510461 (Wash plate)"

"Arrived on site to inspect cooktop middle burner not operating. Upon further inspection, I found that the switch had shorted and burned. I attempted to remove al the surface screws but a couple were seized. I applied penetrant oil to the seized screws. I am ordering the switch harness, screws, and right rear and left front orifices. Office to schedule return service. No gas leaks observed during service. W10300393 WPW10373929 W10256124 W10256121 signature did not save ; ordrng 1 W10300393 (Harness) and 10 WPW10373929 (Screw)s and 1 W10256124 (Orif holder left front) and 1 W10256121 (Orif hold right rear)"

"Arrived on site to inspect refrigerator WRF757SDHZ03 noises. Upon further inspection, the customer advised that the noise is coming from the back bottom area of the RC section and had the RC shelving removed prior to my arrival. Once the RC doors opened, the damper began to function, and I could hear the rattling noise. I removed and replaced the damper and tested it, and the unit is operating as designed. No water leaks observed during service, job completed. WPW10479155"

Arrived on site to microwave KMMF330PPS00 to install previously ordered part. I Installed 1 vent grill. Unit is operating as designed. Job complete

"Arrived on site to inspect wall oven KOSE500ESS20 temperature concerns. Upon further inspection, the customer advised that they attempted to cook on Convecti9n Bale at 225 degrees, and after approximately ten minutes, the food was burnt. I placed the unit in diagnostics and checked for error codes, and found none. Once I had the unit back into consumer mode, I tested the unit in Convection Bake, and when I went to change the temp settings to 225, I found it was set to Celsius and not Fahrenheit. I showed the customer my findings and advised that a setting of 225 degrees Celsius is equivalent to 435 degrees Fahrenheit. I demonstrated to the customer how to change the temperature scale in the clock/tools selection. I changed the scale to Fahrenheit and tested it, and the unit is operating as designed. Job completed, and no parts installed."

Arrived on site to install ordered parts. Installed rear burner w11319673 and 5 burners w11319683. Cleaned all orifices and tested all burners with the customer. No leaks detected while on site

"Model WRFF3236RZ00: Removed and replaced freezer door slides W11658402. Noticed freezer door handle was loose. Removed door handle, tightened posts, and reinstalled. Also adjusted lower legs and leveled the unit. Freezer door is opening and closing fine. No leaks detected during service."

Arrived on site for a washer WTW5010LW0 not starting. Found the unit isn't draining. Inspected the harness and found the break. I manually drained the tub and replaced the harness w11643701. I ran the factory mode and also in quick wash. Unit is operating as designed. No leaks detected while on site.

"Arrived on site to follow up on washer MVW6200KW2 that had stopped/not started some cycles. Had the customer try it several times since last visit, and had no issues. Replaced the main harness W11590868 and added the extra clip W11755726 to keep any broken wires from causing further issues. Ran the unit post repair and verified all functions are working as designed, cycles start, and there are no water leaks present. Repair completed. W11590868, W11755726"

Arrived on site for a dryer model WED4815EW1 that is making knocking sounds when running the cycle. Inspected unit and work area. The customer advises that the noise starts immediately when you start the dryer. I tested the dryer and confirmed the customers complaint. I disassembled the machine and found 5 beads stuck in the felt liner on the front panel. I removed the beads out of the felt liner and reassembled the machine. I tested the unit again and found the unit begin to work and operate as designed with no abnormal sounds present. Call complete. No parts were installed.

"Arrived on site to install ordered parts on a WET4027HW2 washer. I installed the motor w10890624 and actuator w11481722. Tested the unit and now it's agitating, spinning and draining as designed. No leaks detected while on site"

"Arrived on site to diagnose refrigerator WRF767SDHZ04 not making ice in the upper compartment. Found an E2 error for the icemaker. Fans and temps are good. Replaced icemaker with new icemaker assembly W11658802. Verified icemaker cycled on its own, and fill is good. Unit is working as designed with no water leaks present. Repair completed. W11658802"

Arrived on site for a refrigerator model WRF555SDHV00 to install previously diagnosed parts. Inspected unit and work area. I found only the right-hand refrigerator door gasket torn. I replaced the right door gasket W11378944 and tested the unit. The unit is working and operating as designed. Call complete. No leaks were detected during service.

Arrived on site for a washing machine model that is leaking g from the front left corner. Inspected unit and work area. The customer advised that the machine only leaks from the front left corner and seems to happen on every cycle he uses with fabric softener. I tested the unit it and could not replicate the issue. I gained access to the top of the basket and found water trace near the fabric dispenser housing. I found the tube ring is the updated part and replaced the fabric softener dispenser W11569112. I tested the unit it on a normal quickwash with fabric softener and found the machine get through an entire wash and rinse without leaking. The unit it is now working and operating as designed. Call complete. No leaks were present during service.

Followed up on microwave KMMF530PPS00 not keeping time. Spoke with tech line and customer prior to arrival. Tech line and I agreed all hardware components had been replaced; issue pertains to software and KitchenAid app linking. Tech line confirmed no customer info linked to cloud and will contact wifi team for proper linking and update. Updated SR 21274377. No further repairs possible; next step is wifi team resolution. Relayed all information and directions to customer. Call completed. Did not arrive on site for a signature.

Arrived on site to diagnose electric dryer MED7205RR0 squeaking and making a rhythmic thumping. Traced the thumping to the weld seam on the drum causing the noise. Identified an abnormal rattle that was very noticeable. Disassembled the unit and traced the noise to the heater duct heat shield or wires rattling in the bottom of the exhaust pipe. Added sound pads W11113654 to the exhaust duct and moved the heat shield away from the heater duct. Reassembled the unit and ran it with customer present to verify the rattle was gone and the unit is working as designed. Repair completed.; ordrng 3 W11113654 (Sound Pad - Replenishment)s

"Arrived on site to replace the turntable motor, cover, shaft, and support ring. Pulled the unit out to separate the microwave from the oven in order to access the turntable components. Removed the defective motor, cover, shaft, and ring, and installed all new replacement parts.Reassembled the unit, restored power, and tested operation. Verified that the turntable is now rotating properly and the microwave is heating as designed.No abnormal noises or issues found. Job complete."

Arrived on site for range with front right burner not functioning properly. On arrival confirmed issue and found wp3149400 switch broken. Replaced switch and found unit working as designed. Call complete

"Arrived on site for refrigerator not making ice. An arrival confirmed issue and found icemaker, failing. I installed new ice maker wpw10300024 and found ice maker and dispenser working as designed with no leaks call complete."

"Arrived on site to test unit for no ice production, tested unit could not get ice maker to cycle, replaced ice maker and tested, but valve is humming but no water, inspected valve and found both valves cracked, replaced valves and tested unit is now running as designed no leaks detected job complete installed W11225845, W11246413, W11744241"

"Arrived on site to replace the blower and console.Pulled the unit out to gain access to the back of the oven for blower replacement. Removed the defective blower and console, installed new components, and ensured all connections were secure. Reassembled the unit and restored power. Tested operation by preheating the oven to 425?F unit reached set temperature with proper airflow and no abnormal noises. All functions operating as designed. Job complete."

"Arrived on site to test unit for partial display, tested unit found multiple numbers not illuminating, this unit needs a new control board, but it is not serviceable, no parts available for this unit, at this time job complete"

Arrived in site to replace wave guide cover.replaced part test unit and unit test good. Called safety to report findings. Safety Case#20981598

Arrived on site for leak at icemaker. Found broken slide on icemaker replaced defective icemaker. W11735839

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for range WFC150M0JB4 with intermittent lighting and display issues. Upon arrival, found when slightly moving unit, lights flicker. Found power cord not secured in outlet. Inspected outlet and found L1 and L2 prongs are bent inward. I straightened prongs and cord now fits securely. I test unit and operates as designed. Job complete. No parts needed"

"Arrived on site , replaced fresh food door . Door is sealing properly . No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete"

"Dishwasher model WDT531HAPM0: Removed and replaced outer door panel (W11613571). Ran dishwasher; unit filled, washed, and drained with no leaks detected"

Arrived onsite unit 10308 for Wtw4855hw3 and found unit operating with failed control f3e1 continuous drain. Replaced control w11607637. Unit is now operating as designed. Tested thoroughly. No leaks detected.

"WRB322DMBM05. Removed and replaced refrigerator door 13107554sq. Door has no dings, dents or scratches. No leaks at time of"

"Model WRB322DMBM05 verified on top of each door. Removed and replaced freezer door 13109217sq. Tested freezer door and it opens and closes fine. No, leaks detected at time of service."

"Arrived on-site for washer needing W11393684 gear case, W10734521 slider, W11188329 valve, W11665965 spanner, W11027980 screw, w11550891 agitator, W10752187 screw, W10754161 rotor, w10754158 stator. On arrival installed parts, then reassembled and tested washer and found no leaks and unit working as design called complete."

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11601369 spark module and W10617810 RF igniter. Tested unit and now unit is functioning as designed."

"Arrived on site for a washer WTW4855HW3 not starting. Actual complaint was the unit is filling even when spinning out. The unit is agitating, spinning and draining. Found hot water valve not getting any voltage. I replaced the valve w11038689 and control w11607637 but the unit immediately went into drain mode. I reset it several times but it's still draining. I put the old control back in and I'm ordering the W11607637 control for the return visit. Office will need to reschedule. ; ordrng 1 W11607637 (Control)"

Arrived on site to install parts on refrigerator GX5SHDXVB03 for gasket issues. Replaced both RC door gaskets and damper WPW10196393 with new door gasket W11368721 x2. Verified proper fitment and seals. Unit working as designed. NO WATER LEAKS OBSERVED DURING SERVICE.

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

Arrived onsite WED500CMW0 and found unit pulley stripped. Used motor WPW10396039 to repair due to stripped pulley. Unit is now operating as designed. Advised customer on repair.

"Arrived on site for a microwave WMH32519HZ07 with a burning smell. I found visible damage to the diode so I replaced the magnetron wpw10693025, capacitor w10850446 and diode w11256462 and heated a glass of water. Unit is operating as designed."

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11603810 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived on site for a washing machine model MVW6500MBK1 that has a locked lid and won't drain. Inspected unit and work area. The customer advised that the unit sounds like something's running but won't actually drain or unlock the lid. I did confirm the customer's complaint and found water at the bottom of the tub. I plugged the machine in and heard a buzzing sound coming from underneath but found no water draining. We used a chop bag to remove the water, and I removed the drain pump. I found the impeller broken, causing the issue. I replaced the drain pump W11399437 and tested the unit. I found the machine working and operating as designed with no leaks present during operation. Call complete."

"Arrived on site to replace previously diagnosed led light harness, per marcone description the harness needs to come withthe light lenses, but they are missing, spoke to office and will reorder the harness and it needs to be verified that the lenses are in the package before rescheduling with customer for next visit office to reschedule ; ordrng 1 W10617592 (Switch led light harness with lenses)"

"Arrived on site for making too much ice, then stopped making ice. Ran diagnostic, pump,shutting off water early,compressor powered onmwaited no frost forming diagnosed a leak in the system unit will need a new bin thermistor, recirculating pump,evaporator and compressor. ; ordrng 1 WPW10218037 (Evaporator) and 1 W11735041 (Compressor) and 1 W10843131 (Drier) and 1 W11506635 (Access valve)"

Arrived on site to replace outer case and found new one damaged. Ordering new one office to reschedule ; ordrng 1 W11417441 (Cabinet) and 1 2hours (2 hours)

Arrived on site to install ordered parts for a MFW7020RF0 washer. Installed the control w11747034 and calibrated it. Ran a factory cycle and not getting any errors Unit is operating as designed. No leaks detected while on site.

Arrived on site for a cooktop WCG97US6HS05 with a loose igniter. I verified the issue and replaced the igniter w11507531. Also replaced main burner wp8286815. Tested all burners and unit is operating as designed. No leaks detected while on site.

"Arrived to 4208 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"