"Arrived on site for LED modules not working. Upon arrival, proceeded to replace W11632139 module (4). Tested unit and now unit is functioning as designed. No water leaks detected at this time. Service pointer S84638 performed."

"Arrived to unit 209 for machine not filling with enough water. Upon arrival, found no error codes stored and diagnostics passed with issues. Water pressure is good. Advised customer unit has regulations on the control board programmed to use less water to save on water bill. Also advised customer to try different cycles for desired loads. Customer agreed. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

"Arrived on site to look at model MVW7232HW3 for customer complaint of unit making noises, found unit engaging to agitation and spin properly ans that noise is normal. Everything passed in diagnostic mode."

"Arrived on site for top cover scratched. Upon arrival, confined top cover needs to be replaced however unit is stacked. Will need 2nd man. Confirmed with general contractor, Salih that top cover has been delivered to him and inspected and is good to replace. Office to reschedule ; O-emld tckt"

"Arrived to 1202 to replace previously ordered parts. Upon arrival, proceeded to replace W11742389 control HV, W11518204 control and WPW10384183 thermistor. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

"Arrived on site to replace front panel. Upon arrival, washer top cover needs to be replaced as well however unit is stacked. Salih agreed to reschedule with 2nd man to fix the washer as well. Both front panel for the dryer and top cover for the washer is at the property already inspected and ready to install. Ordering WHITE PAINT just in case. Office to reschedule ; ordrng 1 Whitepaint (White paint)"

"Arrived to 307 for unit not starting. Upon arrival, check error codes and found F5E4 door lock error, F8E1 low flow and F0E2 over suds. Cleared codes. Attempted to start unit and found dr code. Tried starting on consumer cycle and individual component run and still same issue. Proceeded to check door latch connector and found it was not sitting all the way. Re secured connection and tested. Unit is now functioning as designed. No water leaks detected at this time. No parts needed. Tenant not home. No one available to sign."

"Arrived on site to diagnose dishwasher not starting. Tested unit and found that the start button was unresponsive. Accessed the control area and tested voltage and continuity to the user interface. Found the control board shorted, preventing the unit from responding to commands. Replaced the control board and reassembled the unit. Tested operation by running a normal wash cycle unit powered on and started correctly. Verified that all functions are operating as designed. No leaks present at this time. Job complete."

"Arrived on site to diagnose dryer not drying clothes properly. Tested voltage at the terminal block and confirmed proper power supply. Removed front panel to access the heating element and thermal sensors. All sensors and heating element tested within specifications. Further inspection found the exterior vent clogged with lint and debris, restricting airflow and causing poor drying performance. Informed customer of the issue and customer cleared the vent. Tested unit with a load of clothes and verified proper heating and airflow. Unit is now operating as designed. Job complete."

"Arrived on site to diagnose range with control panel and knobs getting hot when the ovens are in use. Tested both ovens by preheating to 350?F and verified that they reached and maintained the correct temperature without overheating. Upon inspection, found that heat from the oven door vent is directed upward toward the control panel and knobs, causing them to feel hot during operation. This condition is normal and within manufacturer specifications. Reviewed temperature specifications with the customer and explained that some heat transfer to the knobs and control area is expected when the oven is operating. Unit is heating and functioning as designed. Job complete."

Arrived on site to test unit for unit not heating. Test unit and found opened heating thermal fuse. Replaced thermal fuse test unit and unit test good job complete.

"Arrived on site to test unit WRS315SDHM13 for door swinging too far. Upon arrival customer stated the RC door swings open farther than expected. Verified proper door operation and found no mechanical failure, however, inspection of the lower hinge cam revealed minor wear. Replaced cam (W11398787) and tested operation, door now opens and closes smoothly with proper tension. Customer tested and approved function. Unit is operating as designed, no leaks detected, job complete."

"Arrived on site to test unit WDF520PADM9 for cycle not starting. Upon arrival customer stated the unit fills with water but does not progress through the wash cycle.Verified issue and found wash motor not engaging despite receiving proper voltage, indicating internal motor failure. Replaced wash motor assembly (W11025157) and performed a full test cycle. Verified proper fill, wash, drain, and heat functions. All components are now properly engaging. Unit is running as designed, no leaks detected, job complete."

Arrived on site to follow up on WMH31017HS12 microwave with panel issues. Was informed panel and microwave are now working properly and no further service needed. Call completed.

"Arrived on site to diagnose ice machine KUIX535HPS02 overproducing ice. Found bin thermistor out of range, with ice nearly spilling out. Customer shared a video of a noise, likely from a dry recirc pump or heat from overproduction. Noted one instance of power loss, resolved after moving the unit. Checked drain hose; no kinks found. Installed a new bin thermistor W10511933 to fix the issue. Customer will monitor and record further issues. If power loss recurs, may replace external drain pump. Repair completed. No water leaks found."

"Arrived on site to inspect washer not powering on. Upon further inspection, I verified proper incoming voltage. I gained access to the inside of the machine and found a loose ui connection. I reattached the connector and tested the washer. The washer is now operating as designed."

"Arrived on site to inspect cooktop with burner not staying lit. Upon further inspection, I found that the dual burner was not allowing properly gas flow through it and it causing the flame to go out. I am ordering the middle burner head. I am scheduling return service for 10/24. No gas leaks observed during service. ; ordrng 1 W10811599 (Burner middle)"

"Arrived on site to diagnose range WFE505W0JZ3 with slow heating on cooktop and oven. Customer noted front two elements slower than expected, front left even more so when others run, and occasional longer oven preheat. Monitored incoming voltage with elements on: L1 and L2 steady at 122-124V, no drop. Front left element cycled rapidly, so replaced faulty infinite switch W10434452 with new. Retested: cycle times similar. Called tech line (Adrian, 21312344); elements heating and cycling as designed per specsno documented cycle frequency allowance, so unit operational. Inconsistent heating likely supply-related. No other repairs recommended. Call completed."

Arrived in site for unit not turning on. Inspected unit found voltage good but no led on at control unit is getting power at the control. Replaced control and console found console damaged with no support arms. Replaced parts and tested. Unit is now functioning properly and as designed to job completed

"Arrived on site to diagnose washer WTW5057LW1 with agitation issues. Customer clarified the issue is with the removable agitator. Found the removable agitator had several broken tabs and no longer stays secured. Ordered a new agitator and washplate, with a return visit of 10/23. NO WATER LEAKS OBSERVED DURING SERVICE; ordrng 1 W11614636 (Agitator)"

Arrived on site for door switch missing. Inspected new switch and tested. Ice maker not harvesting ordering new ice maker.Office to reschedule ; ordrng 1 W11658802 (Ice maker)

"Arrived on site to repair previously diagnosed issue unit needs a new console. Replace console and tested unit is now functioning properly.And as designed to. No, leaks present at this time job completed.."

"WRX735SDHZ08 Arrived on site for a refrigerator with broken clips on icemaker. On arrival, the client stated ice is not despenseing. Further inspection I found water was dripping from the icemaker into the container and motor . I replaced the container, it was despenseing ice but the motor is making a loud nosie also right RC gasket has failed and needs to be replaced. I ordered icemaker, water valves, RC gasket,air baffle,motor,impeller, and washer . The client wanted to reschedule for 10/24/25 no water leaks visible from main water supply. ; ordrng 1 W11548535 (Water valve) and 1 W10830274 (RC gasket) and 1 W11692161 (Icemaker) and 1 W11548539 (Air baffle) and 1 W11671282 (Motor) and 1 WP63052-2 (Impeller) and 1 W11378860 (Washer)"

"Arrived on site to inspect washer not completing cycles. Upon further inspection I placed the washer into diagnostics and observed no error codes. I ran an automatic test on the washer and observed as the washer and all components were operating as designed. I could not find any issues with the washer and the tenant was not oresent to discuss how they were loading it or detergent usage. I informed maintenance that the washer is working as designed and it is possible that the customer needs to adjust loading, detergent, or cycle selection. No water leaks observed during service."

"Arrived on site to inspect washer not advancing through the cycle. Upon further inspection, I placed the unit into diagnostics and observed error code F7E1. I gained access to the underside of the machine and found a broken wire to the capacitor. I repaired the wiring and reassembled and tested the machine. The machine is now operating as designed. No water leaks observed during service. No one on site to sign."

"NTW4516FW4 Arrived on site for a washer, taking too long to fill. On arrival, the client was having issues starting the washer. The start button was sticking a little. I fixed the button, then calibrated, tested product is working as its designed no water leaks visible from main water supply no parts used."

"Arrived on site to look at model WTW5057LW0 for customer complaint of noise issues. Found actuator not engaging properly causing splutch to get stripped. I replaced actuator and splutch, ran full diagnostic test cycle, unit tested good. Parts used w10721967 and w11481722"

"WFGS3530RS0 Arrived on site for a gas range oven, not keeping temperature. On arrival, the client stated it didn't keep temp when baking anything. I used my meter to test temperature at 350. It keeps temp for 3 times when it is igniting. After that, it tries to ignite, but nothing happens . Further inspection, I found a failed igniter and the module. I replaced the igniter and the module and then tested again with my meter temperature . Now, the temperature is staying at the set temperature product is working as its designed no gas leaks detected from main gas supply."

"Arrived on site for cooling issues. Found no air flow to fresh food section,removed evaporator cover fan not running diagnosed a defective fan motor,replaced fan motor powered unit on fan powered on. Wpw10464673"

"Arrived to unit 267 for not dispensing ice. Tested dispenser motor not running,spun coupler good no issues, removed housing found power lead to motor slipped out of harness,secured lead into harness installed harness to motor reassembled tested ice dispenser unit working as designed. No one available for signature"

"Arrived on site to inspect dishwasher displaying error code F8E4. Upon further inspection, I found a small amount of water in the drip tray. I dried up the water and ran a test on the dishwasher and found that all components were operating as designed. I found that the cause of the overflow was an excess of suds from too much detergent. I advised the customer on proper detergent and rinse aid usage. No water leaks observed at the end of service."

"WRS315SDHZ18 Arrived on site for a refrigerator leaking water from the water despenser and ice falling out of the ice door. On arrival, I tested the ice door, and the ice door is not sealing correctly, allowing room temperature to enter. I'm ordering the ice door, and returning parts will be needed . I heard water valves screaming when adding water to the icemaker.. No water leaks visible from the main water supply. I rescheduled the client for 10/24/25; ordrng 1 W11678839 (Ice door)"

"Arrived on site for no ice. Ran diagnostic diagnosed a defective recirculating pump,removed defective pump,replaced pump and bin thermister ran diagnostic all test passed ran a normal cycle water filled pan unit working as designed. W11542867,wpw10511923"

"Arrived to 1608 for unit not starting. Upon arrival, found belt was ripped. Proceeded to replace truck stock belt. Tested unit and now unit is functioning as designed. Call added on"

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11603810 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

Arrived on site for washer WTW4307SW0 not draining. Inspected unit and found connection on wire harness W11782104 bad. Tried to repair but pump will only turn on if connection held down at pump. Ordering new pump W11790873 and lower harness W11782104; office to reschedule. NO WATER LEAKS OBSERVED DURING SERVICE; ordrng 1 W11782104 (Lower harness) and 1 W11790873 (Pump)

Arrived on site for the unit not making ice. Replaced fill tube extension. Turned on water and cycled icemaker. Vedified operarion. No leaks. Call complete. WPW10496649

"Arrived on-site to replace previously diagnosed shocks, replaced and tested squeaking noise is no longer present, unit is now running as designed no leaks detected job complete installed W11316766"

"Arrived on site to test unit for no ice production, tested unit found water dripping from fill tube, removed filter and tested unit is now running as designed, advised customer to replace filter at this time job complete no parts installed"

"Arrived on site to test unit for oven gasket not sealing, tested unit found oven gasket torn on the metal clips, replaced gasket and tested unit is now running as designed job complete installed W11542153"

"Arrived on site to test unit for gas smell, customer stated that when turning on the oven there is a gas smell that goes away after it pre heats but causes her a headache ache, customer stated that she is very sensitive to the smell, tested oven found burner igniting every time but does have a slight smell of residual gas smell, advised customer to run vent hood every time the oven is used, called safety and reported my findings Case #21045515, unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site to test unit for not working properly, tested unit found basket not spinning, replaced control and tested unit is now running as designed no leaks detected job complete installed W11419171"

"Arrived on site to test unit for deli lights not working and drain tube issues, tested unit found deli light disconnected and damaged drain tube, replaced and tested unit is now running as designed no leaks detected job complete installed W11745091"

"Arrived on site to inspect refrigerator not operating and tripping circuit breaker. Upon further inspection, I gained access to the freezer thermostat and found that the contact inside had failed. I removed and replaced the thermostat and the refrigerator was able to turn on. I gained acces to the evaporator and found that the fan was receiving voltage but not operating. I am ordering the evaporator fan. Office to schedule return service. WPC8891605 no water leaks observed during service. ; ordrng 1 WPC8891605 (Evaporator fan)"

Arrived on site for unit not washing. Upon arrival inspected unit found f7 e1 error no heat. Tested voltage to pump found correct voltage to motor but wash motor not coming on. Replaced sump and motor and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site for refrigerator MODEL NUMBER making noises. Inspected unit and found fill extension at ice maker missing, causing water to run down into evaporator fan motor and create the noise. Tenant informed me they turned unit off for a day and sound went away. Installed fill extension tube PART NUMBER and sealed with Permagum. Tested unit; it is now no longer leaking water. Customer agreed to leave unit off for a few more days so unit can defrost. Advised customer to lay towels down; customer agreed."

"Arrived on site with new screws extractor. Only 1 scre came off, other are breaking and not gripping. Pics taken. Unable to repair since it doesn't come apart. Will let office know. ; O-emld tckt"

WDT751SAPZ1 removed and replaced broken door strike W11545309 tested dishwasher and dishwasher operates properly.No leaks detected

"Arrived on site to diagnose washer WTW6157PB0 that consistently has odor after sitting for a day or two. I examined the unit and standpipe. Found hose is proper depth in standpipe. I examined the washer and saw nothing abnormal on the top end. I lifted the unit and checked for anything stuck in the bottom of the tub that may be collecting mildew. Found nothing had slipped past the ring. With nothing stuck in the unit, the odor is likely coming from softened water / mixture of detergent and idle time. I recommended customer runs some hot water cycles every few days to flush any standing water and flush out bacteria and odors. Customer clarified the unit drains fine, the odor remains. Unit working as designed with no water leaks. No repair performed."

"Arrived on site for washer needing w11217817 rods, and w10913953 actuator. On arrival installed, parts and tested unit and found no leaks in unit working as designed.Call complete."

"Arrived on site to diagnose dishwasher WDT730HAMZ1 that had leaked when in use. Customer showed video of water leaking from the top of the inlet valve. Removed the inlet valve and found a split in it, causing the leak. Installed a new W11684544 inlet valve and ran the unit. Confirmed there were no other water leaks present and all is working as designed."

Arrived on site for a dishwasher WDT531HAPM0 not washing. Found the motor not responding. I installed the control w11683650 but it's still not starting. I replaced the motor w11613570 and tested in factory mode. Unit is operating as designed. No leaks detected while on site.

Arrivred on site and found the gearcase was not with me. Spoke with parts and they said it was ordered but stuck in authorization. Office will call to schedule. ; O-emld tckt

"Arrived onsite for WRS571CIHZ04, complaint of concerns with run time being over 80% of the time and unit too loud while running. Identified that the run time was as designed and noise level is within designed parameters with no adjustable factors that could reduce the noise. It is level, and there is no cabinet rattle. Advised customer on findings and recommended calling whilrpool customer care with product concerns. Documented findings with techline, spoke to Jonathan sr#21287265. No parts used. No leaks at time of service."

"Arrived on site to diagnose range with oven door falling. Upon inspection, found the outer glass panel hanging loosely from the handle screws. Further inspection revealed that the bottom clips had come loose, causing the glass to separate from the door assembly. Carefully realigned and secured the outer glass to the bottom clips and verified that it was properly seated and stable. Reattached the handle screws and ensured all components were tight and secure. Tested the oven door operation, and it now opens and closes properly with no issues. Unit is operating as designed. Job complete."

"Ice machine KUID508ESS2 repair addressed customer concern of thin, watery ice. Ran diagnostics; all thermostats checked good. Evaporator frosted over properly but noticed reservoir not filling due to slow water flow. Removed water filter with no change, then replaced water valve. Water filled properly, overflowed reservoir on startup, then drained and refilled to the correct level. Unit is functioning properly. No leaks at time of service"

"Dishwasher WDT730HAMZ0. Customer stated the dishwasher was not washing; it would fill and drain but did not wash. Verified: dishwasher filled with water, but wash motor would not come on. Removed and replaced wash motor w11613480. Dishwasher filled, washed, and drained. No leaks detected at times of service."

"Dishwasher ADB1400AMS1: Removed and replaced both screws for door lock assembly WPW10348409. Tested dishwasher; fills, washes, and drains. No leaks detected at time of service."

Arrived on site to diagnose washer WTW4855HW3 with unpunched basket. On arrival customer provided me with closing docs to correctly sort out POP. Confirmed basket is unpunched and needs replacement. Ordering new basket. Office to schedule when we have parts. ; ordrng 1 W11172199 (Basket)

"Arrived on site to inspect washer making an unusual sound during the last minute of a cycle. Upon further inspection I watched a video provided by the customer. I gained access to the underside of the machine and found gearcase oil and the rotor screw loosened and fallen out. The gearcase had malfunctioned. I was able to remove the washplate however, the gearcase/shaft would not separate from the tub. I could not remove the gearcase due to it being seized. I am ordering a tub replacement and 2 man job. W11219115 W11178227 WP8533928 W11568797. Office to schedule return service ; ordrng 1 W11219115 (Tub) and 1 CNOTE (2 man job) and 1 W11178227 (Basket) and 1 W11568797 (Filter) and 1 WP8533928 (Screw)"

Arrived on site to install previously diagnosed and ordered parts per previous technician. I installed RC door and floor. The unit is now operating as designed. No water leaks observed during service. W11740850 W11728303

"Arrived on site to inspect microwave displaying error F1E5. Upon further inspection, I verified the error. I gained access to the internal components and tested the components and found that magnatron was discolored. I replaced the magnatron, inverter and control together to ensure all components would be operating optimally together. I reassembled and tested the unit. The microwave is now operating as designed. W11578959 W11325786 W11578579"

"Arrived on site to inspect wall oven tripping the breaker. Upon further inspection. The customer informed me that the oven would trip the breaker occasionally. I verified proper incoming voltage and wiring. The elements and control were operating as designed and I could not replicate the tripping. I infomed the customer that the oven was experiencing nuisance tripping. As a precaution, I ran the oven at 500 degrees and set for 2 hours to ensure a burn off procedure has been done."

"Arrived on site to install previously diagnosed and ordered parts. Due to the motor failure and the shield being badly damaged, I removed and replaced both parts and calibrated the unit. Tested the unit, and it is operating as designed. No water leaks observed during service, job completed W11409708, W11026785"

"Arrived on site to look at model KUIX535HPS02 for customer complaint of unit not powering on and making things ice. I found kinked drain hose. I adjusted drain hose and added tape to secure drain hose from kinking again. Also found reservoir hose disconnected causing return water from entering reservoir properly and possibly causing thin ice. Tested unit, unit passed all diagnostic tests. Water pressure tested good."

"Arrived on site to test unit WTW4957PW0 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11608056) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

Arrived on site for dishwasher WDT540HAMZ4 tripping breaker. Ran diagnostics; found error F6 E2 (water valve electrical issue). Inspected valve; found loose connection. Plugged valve in properly and tested. Ran test cycle twice; unit would not trip breaker. Unable to duplicate issue at this time. Customer will monitor; job completed. NO WATER LEAKS OBSERVED DURING SERVICE.

"Arrived on site to diagnose an oven displaying error code F8E0 (cooling fan too slow). Entered diagnostics mode and confirmed multiple stored error codes: F1E1 relay board failure, and F2E1 shorted or stuck keypad. Attempted to activate the blower fan manually and found that it is not operating. A non-functioning blower can cause the internal electronics, including the control and relay boards, to overheat and become damaged. Ordering a new console to address the keypad error and possible control issues. Rescheduled return visit for Wednesday to install the ordered part and complete the repair.; ordrng 1 W11600651 (Console)"

"Arrived on site for unit not cooling both cabinets. Inspected unit found compressor turning on but unit is still not cooling no frosting on evaporator. Called PR for assistance explained what I had found informed me unit will not seated system replacement. Ordering compressor, access valve, uv drier, 3 way valve and both evaporator. Office to reschedule please allow return tech 2hrs for repair ; ordrng 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 W11557671 (Compressor) and 1 W11595221 (Evap) and 1 W11566897 (Evap) and 1 W11590197 (3vway valve)"

"Arrived on site for F9-E0 error on KOES530PSS00. Cleared error codes and performed hard restart by turning power off to the unit for 5 minutes, as advised by supervisor. Turned power back on and tested. Unit is now functioning properly and as designed. Job completed"

Arrived on site for unit leaking. Upon arrival started a normal cycle and monitored. Ran unit for 20 minutes but can not find any leaks at this time. Inspected drain water valve pulled top off no water inside For the amount of water customer said unit leaked would of scene it immediately . Customer will monitor no leaks present at this time job completed

Arrived on site to repair previously diagnosed issue unit needs new installation skirt. Replaced skirt and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site for refrigerator WRFF3536SZ00 with issues of refrigerator not cooling and water Not Dispensing Correctly. In addition customer is concerned about doors not leveled . Upon arrival, did temperature test. Get 31 in Refrigerator and -13 in freezer. Ran thermistor test and passed. Water reservoir is frozen. Need to replace control, damper and thaw reservoir. Requesting 2 hour weigh time due to all disassembly and work to be done. Office to reschedule; ordrng 1 W11782398 (Control)"

"Arrived on site for ice maker in freezer not making ice . Temp checks are @0. Fresh is 38. Ran harvest test and IM was making a ratcheting noise at being of harvest . Ran harvest couple times and noise is present all the time . Replaced ice maker W10886939. Ran IM test , unit completed harvest and filled . IM stopped making weird noise . No water leaks detected at time of service. Job complete"

"Arrived on site for fridge not cooling . Customer had defrosted u it couple of days prior to Visit. Plugged unit in , all fans working , compressor pulling 1.2 amps . Let unit run , getting good frost pattern . Found thermistor braket wasn't connected to refrigerant line . Installed thermistor back in to place . Advised to give about 24-48 hrs for system to stabilize. No water leaks detected at time of service . Job complete"

"Arrived on site to replace previously diagnosed parts on model KDTE204KPS3. I replaced front panel, studs and screws. Unit tested good. Parts used w11416371, w10826179 (x2) and w11157086."

Arrived on site to look at model KDTM404KPS1 for customer complaint of unit not draining properly. Found issue with the flow meter assembly. Ordering flow meter. ; ordrng 1 W11535094 (Flow meter assembly)

"Arrived on site for refrigerator WRF767SDHZ02 with issues of ice clumping in both sections. Upon arrival, inspected unit. Found clumped ice in freezer container. Refrigerator container is empty, customer turned that ice maker off due to issue. I ran diagnostics and all test passed except evaporator fan on Test 3. REN test several times and fan will not run. Ran temperature test in both sections. Got 5 in freezer and 38 in refrigerator but noticed there is no airflow. Also found unit out of level and leaning forward. Also found sheet of lent covering condenser. I cleared all lent from condenser and leveled feet. Ordering evaporator fan motor and control. Office to reschedule ; ordrng 1 W11224591 (Evaporator fan) and 1 W11224256 (Control)"

"Arrived on site for dryer WED4850HW0 with issue of tripping breaker. Upon arrival inspected unit. Breaker is in tripped position . Unit is running on a 30 amp Eaton gfci breaker. I turned breaker back on. I test polarity and is correct. I got 121v from L1 and L2 to neutral and zero from neutral to ground. I ran a vent test and passed. I ran a time dry with high heat to observe heat cycle were performing correctly. I continued to allow unit to run and did not Tripp the breaker. After series of questions with customer, it appears that it is intermittent and not tripping breaker all the time. I cannot duplicate a breaker tripping issue at time of visit. Per Technical Service Pointer #: W11525530 with this model, I gave customer information about the breaker tripping nuisance for her brand of breaker. The unit is operating as designed. Job complete"

Arrived on site to replace previously diagnosed parts for model JMW3430IL03. I replaced controls. Unit tested good. Parts used w11448961 and w11325784

"Arrived on site to look at model KBFS20EVMS13 for customer complaint of unit leaking. Found drain extension not draining properly. I replaced drain extension, and removed ice build up, unit tested good. Part used w10619951"

"Arrived on site to replace control boards and console. Verified model and serial information. Removed the existing console and control boards from the unit. Installed the new main control board, relay board, and console assembly. Ensured all wiring connections were secure and properly routed. Once installed, powered the unit back on and ran diagnostic tests to verify proper operation. All buttons and display responded correctly, and all functions tested within specifications. Unit is operating as designed. Job complete."

"Arrived on site for oven KOES530PPS00 with issue of Not shutting properly. Upon arrival inspected and test unit. Customer explained the issue. Customer was not aware that this oven door is a self/soft closing design. After several test, customer has now seen how it operates. Unit is operating as designed. Job complete"

"Arrived on site to diagnose a dryer with a display not operating correctly. Upon testing, found that the display was not showing the correct cycle times and all LED indicators were illuminated simultaneously. Verified power supply and communication connections between the console and main control board, which tested good. Determined the console assembly to be faulty. Replaced the console with a new one, reassembled the unit, and tested all functions. The display is now operating properly, all LEDs function as designed, and the unit is running through cycles correctly. Job complete."

"Arrived on site for wall vin not heating properly. On arrival, confirmed, failure, and upon further inspection found a miswiring defect inside the oven sensor with the prongs slightly bent in the wrong direction, causing an intermittent disconnect issue. I did verify unit. Has the correct voltage and polarity? And after checking oven tips found oven is heating as designed. And I reported findings to tech line along with photos in sd. Per techline im Ordering W11659374 main harness, W11598120 sensor under Case#21289867. I rescheduled customer for 10.27.25; ordrng 1 W11598120 (Sensor) and 1 W11659374 (Harness)"

"Arrived on site to install previously diagnosed parts on a refrigerator model WRS331SDHM08. Inspected unit and work area. I replaced the compressor W11557671, drier WPW10143579, and access valve W11506635 and charged the unit up with 250 psi of nitrogen. I found pressures hold for 15 minutes. I vacuumed down the unit to -30 psi and found pressures hold again for another 10 minutes. I charged the unit up with 64 g of R600 refrigerant and plugged the machine in. I found the unit to begin working and operating as designed. Call complete."

"Arrived on site (Unit 8309) to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to look at model KBSD602ESS01 for customer complaint of unit leaking out of ice door. When I arrived the ice door was not sealing. I tested ice door motor and unit seemed to be working as designed, but is am ordering ice door motor and ice door to make sure the problem doesn't continue. ; ordrng 1 WPW10546285 (Ice door motor) and 1 WPW10504458 (Ice door)"

"Arrived on site to diagnose a dishwasher leaking water. Inspected the unit and ran it through a diagnostic cycle to identify the source of the leak. Found water leaking from the drain hose connection during the drain cycle. Removed the old drain hose and installed a new one, ensuring all connections were properly secured and clamped. Ran the unit through a full wash and drain cycle to verify repair. No leaks were observed, and the unit is now operating as designed. Job complete."

Arrived on site to apartment 324 to replaced right side dented door. I replaced door LW10912313 and added nameplate W11223753. Unit is operating as designed. Job complete

"Arrived on site to apartment 730 for scratched control panel. Upon arrival, replaced panel W11542168. Unit is operating as designed. Job complete"

"Arrived on site (Unit 12308) to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit MVWX655DW1 for noise during spin cycle. Upon arrival customer stated unit produces a clicking noise during operation and clothes remain excessively wet at the end of the cycle.Entered service mode and ran a diagnostic test; unable to reproduce the clicking noise but observed lateral basket movement. Removed washplate and found the hub nut stripped. Replaced hub nut (W10528947). Inspected bottom end components, found splutch assembly worn and actuator arm loose. Replaced splutch assembly (W10721967) and actuator (W10913953). Performed calibration cycle successfully. Ran full test cycle verifying all mechanical and electrical components properly engaging with no abnormal noises present. Unit is now running as designed, no leaks detected, job complete."

Arrived on site for grill falling off. Upon arrival customer informed me installers came out and fixed issue. I inspected unit grill to verify it was a good repair. Unit is functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site to diagnose dryer displaying a Check Filter error. Tested the unit and confirmed the error was present. Performed further inspection and found that the electrodes and blower belt are worn out, and the heating element is showing signs of failure. These issues are likely contributing to the error and poor unit performance. Will replace the electrodes, blower belt, and heating element on the return visit to ensure proper operation. Rescheduled repair for Thursday.; ordrng 2 WP3387223 (Electrodes)s and 1 WP8544742 (Belt)"

Arrive on site for a washing machine model MVW4505MW1 that is not advancing or draining. Inspected unit and work area. I found the unit flashing an F9 E1 (long drain) error code and the basket full of water on arrival. I put the unit it on a drain and spin and checked underneath. I found multiple repairs made to the existing wiring but could not visibly see a split. I checked voltage at the control and found the control trying to activate the drain pump with 120V. I checked resistance at the drain pump and found proper resistance. Inreplaced the wire harness W11643701 and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site to look at model WDT720PADM2 for customer complaint of unit not washing and unit not heating. Found f7e1 error code, no heat and wash motor not running. I found issue with wash motor, tested heating element, heating element tested good. I replaced washer motor assembly, unit tested good. Part used wpw10671941"

"WCGK5036PS00. Customers stated that the back left burner continues to burn after being shut off. Verified issue with back left burner. Removed cooktop section and checked venturi tube for any cracks or gapsnone found. Checked orifice; it seemed partially plugged. Removed orifice, cleaned and cleared it. Reinstalled orifice and cooktop section. Tested back left burner multiple timesit lit properly, and when shut off, there was no excess gas. Cooktop is functioning normally. No gas leaks detected."

"I arrived on site for a dryer model, WED5010LW1, that won't close the door. Inspected unit and work area. The customer advised that the unit has had a hard time closing the door since they bought it and that recently, it's gotten to the point where it will pause in the middle of the cycle and not complete. I did confirm that the drier door was not fully closed and found the strike broken. I replaced the strike 279570 and found resistance at the bottom of the dryer door, causing the door not to stay closed. I attempted adjusting the inner door and hinges and could not get the door to stay shut when running the machine. I spoke to GC and was advised to order all pertinent parts that could be needed for repair. Ordering parts in the office will need to contact the customer about a return date due to an out of stock and PSP item. ; ordrng 1 279443 (Front panel) and 1 W11035878 (Felt bearing and seal) and 1 279570 (Strike) and 1 279220 (Felt pad clip) and 2 W11252547 (Hinge clips)s and 4 WP308685 (Door screws)s and 1 WP695737 (Inner door) and 2 WPW10041960 (Door springs)s and 1 WP8066056 (Right door hinge) and 1 WP8066057 (Left door hinge) and 1 W10906683 (Door gasket) and 1 WP279368 (Adhesive)"

Arrived on site for dishwasher model WDT750SAKZ3 with broken piece up top. Inspected unit and work area. Confirmed customer's complaint: upper spray manifold assembly W11662109 dangling and broken in back. Replaced upper spray manifold assembly W11662109 and tested unit. Unit operates as designed with no leaks present during operation. Call complete.; O-emld tckt