Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Wesley P.

Wesley P.

WASHER WHIRLPOOL MVWC416FW0 Arrived onnsite and found clogged valve. Replaced valve and cleared lines. All checks good.

Near Werner Ave, Austin, TX 78722
Arthur B.

Arthur B.

DISHWASHER GE GDF620HMJ0ES "Arrived onsite to install new wash pump and control to dishwasher from my prior visit’s diagnosis. Removed faulty control and wash pump. Installed new replacements. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Michele Dr, Killeen, TX 76542
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KUDF204ESB00 "Arrived on site for faulty switch,removed faulty switch installed new switch tested switch operation unit working as designed"

Near E 9th St, Austin, TX 78702
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 "arrived on site to inspect refrigerator leaking around one of the lights. Upon further inspection, I found that water was dripping from the far right light on the water cover near the filter housing. I removed the cover to find that where the reservoir connects to the housing on the left side was cracked ad leaking water. I removed and replaced the reservoir and tested the unit by dispensing water and it operated as designed. No water leaks observed at the end of service, job completed."

Near Grapevine Dr, Cedar Park, TX 78613
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site. Check for no light issues. Found no power getting to socket. Replaced main control board and cycled, all functions tested OK. Dropping play"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site. Check for no light issues. Found no power getting to socket. Replaced main control board and cycled, all functions tested OK. Dropping play"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site. Check for no light issues. Found no power getting to socket. Replaced main control board and cycled, all functions tested OK. Dropping play"

Near Sundance Parkway, New Braunfels, TX 78130
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for “front left burner not igniting and smells like gas leak” complaint. Inspected unit and found malformed burner head. Removed and replaced cap and burner head(left front). Found gas leaking at gas supply hose/supply nipple junction. Was not able to tighten any further. Suspect cracked bevel inside hose fitting. Gas supply hose will need to be replaced. No other leaks detected. Unit is performing as designed.

Near Swift Water Loop, Bastrop, TX 78602
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for “unit making gurgling/purring noises” complaint. Inspected unit and could find no issues, at this time. Suggested to customer, to record noises, so that proper diagnosis may be made. No leaks detected, at time of service."

Near Lehigh Dr, Austin, TX 78723
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for no cool and no light operation. Found unit unit totally inoperable. Reset breaker and unit now powers up. All water connections are dry.

Near Gabriel Woods Dr, Georgetown, TX 78633
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for “no ice production” complaint. Per my previous diagnosis, removed and replaced harness, support and user interface. Cycled icemaker and filled icemaker with water. No leaks detected, at time of service."

Near Margies Way, Bastrop, TX 78602
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site as unit would not dispense water. Removed filter and reinserted filter. Unit now dispenses water properly.

Near Martin Creek Ln, Georgetown, TX 78633
Scott  M.

Scott M.

WASHER WHIRLPOOL MVWC565FW1 Arrived on site for plastic pieces broken off agitator . Found agitator broken around hub . Hub is in good shape . Replaced agitator . Ran test cycle . Unit is functioning normal . No off balance detected . No water leaks detected at time of service . Job complete .

Near Willow Sage Ln, Elgin, TX 78621
Arthur B.

Arthur B.

DRYER GE GTD65EBSJ0WS "Arrived onsite for customer complaint of dryer making noises and barely tumbling. Removed front panel. Found when reinstalling last trip, idler pulley was incorrectly installed. Was able to correctly install idler pulley. Reassembled and tested. Dryer now tumbles quietly as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service."

Near N Summer St, Lampasas, TX 76550
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite to replace the previous diagnosed parts. I replaced the left RC door closure. The door works as designed. There were no water leaks present at the time of service. Call complete.

Near Berthound Dr, Austin, TX 78758
Clif L.

Clif L.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site to diagnose an oven that is not healing properly. Tested upper and lower ovens and found upper oven 20° too hot, and lower oven 15° too hot. Calibrated unit properly and advised homeowner calibration is not covered under warranty. Homeowner paid service fee for trip today and job is complete."

Near Buffalo Speedway, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site and defrosted fresh food evap. Installed new fan kit and new control. Tested operation and found unit working properly. Job complete

Near Austin Blvd, Lago Vista, TX 78645
Clif L.

Clif L.

RANGE KITCHENAID KDRS467VSS04 Arrived on site to diagnose a range with a gas leak. Tested all parts and components of unit I was not able to locate a leak within the range at this time. Did note flextime bent at an extreme angle which me I have a hairline crack. Was not able to verify leak at line bend today. Advised homeowner of leak continued flex line might need to be replaced. No other failures were found and insured all gas lines and connections were connected properly and tightened. No further repairs are needed and all is working properly at this time.

Near The Trails Pkwy, Horseshoe Bay, TX 78657
Scott  M.

Scott M.

REFRIGERATOR AMANA DRS2663BW Arrived on site for unit not cooling . Found start device not sitting right on compressor . Reinstalled start device . Compressor is kicking on . Getting frost up to 3 coil section . Job complete .

Near N Ave H, Elgin, TX 78621
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for door not operating properly. Found door had two broken friction pads. Replaced pads and door now operates properly. All water connections were dry.

Near Tradinghouse Creek St, Georgetown, TX 78633
James C.

James C.

DISHWASHER KITCHENAID KUDE70FXSS5 Arrived on site and ran diagnostics. I found a fault code for the diverter lost position. Inspected diverter and found to have failed. Installed new sump assembly and tested operation. Unit tests good and no more fault codes. Job complete. Sump assembly covered under previous repair

Near Goodnight Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

DRYER WHIRLPOOL WHD5090TW0 "arrived on site and inspected dryer I did not find any visible leaks, spoke with builder and drive time is normal, this unit takes several hours to dry a single load. Builder will discuss with homeowner whether or not dryer will be functional for their needs before considering repair. SR7724180581"

Near Westlake Dr, Austin, TX 78746
Paul R.

Paul R.

MICROWAVE KITCHENAID KEMS309BSP00 Arrived onsite for the oven with a broken door glass. I found the inner glass frame cracked in half. I replaced the inner door glass. Call complete.

Near Merrybrook Cir, Austin, TX 78731
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "arrived on site to inspect refrigerator water dispenser not working. I tested the water dispenser by pushing in on the paddle and it did not dispense. I tested by pressing the measured fill on the UI and it dispensed. I removed the dispenser housing and found the paddle wasn’t set correctly. Adjusted the paddle to find that a piece was broken keeping it from seating correctly. Removed and replaced the paddle and tested and the unit still did not dispense. I removed and replaced the UI and tested and the unit operated as designed. No water leaks observed during service, job completed."

Near Ascot Ln, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC36QMS02 "Arrived on site for cooling issue found main control shutting itself on and off diagnosed failed main control. Removed failed main control,installed updated control kit powered unit on,unit ran through diagnostics and passed compressor and fans running unit working as designed."

Near W 33rd St, Austin, TX 78705
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived back on site for control and console replacement dude to clock advancing too fast. Replaced control and console and tested all functions and tested good

Near Todd Tr, Round Rock, TX 78665
Clif L.

Clif L.

OVEN KITCHENAID KOSE500ESS02 Arrived on site to replace control for oven down oven fully functional prior to repair and all parts and components working. Did not install part at this time as unit was fully functional. No further repairs are needed.

Near Oak Vista Dr, Burnet, TX 78611
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL KSSC42QTS00 "Arrived on site for “no ice production and gap in icemaker door gasket” complaint. Per my previous diagnosis, cleared ice plug from inlet and tightened mounting screws as best I could. Unit is performing as designed. No leaks detected, at time of service.

Near Trailblazer Dr, Bastrop, TX 78602
Paul R.

Paul R.

WASHER WHIRLPOOL WFW95HEDW0 Arrived onsite for the washer with door lock issues. I checked stored error codes and found an F8E1. I ran diagnostics and found the cold water valve letting very little water into the tub causing this fault and suspect this is why ms thought the door lock was acting up. The machine completed the rest of the cycle and worked as designed. The fill valve needs to be replaced. I replaced the fill valve and tested the unit again. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near W Courtyard Dr, Austin, TX 78730
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on job for complaints of no ice. Ice maker wouldn’t harvest. Replaced ice maker,functionality returned. No leaks detected at time of service."

Near Tailwind Dr, Kyle, TX 78640
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "arrived on site to inspect refrigerator ice maker not working. I tested temps in the RC=39 and FC=7. In diagnostics, I checked the ice maker for error codes and it showed 02-motor lost position. I tested in mode 57 and the ice maker never harvested. I removed and replaced the ice maker and tested and the unit operated as designed. No water leaks observed during service, job completed."

Near Slate Creek Trail, Austin, TX 78717
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4800XQ4 "arrived on site to inspect washer noise. I placed the unit in diagnostics with no error codes. The unit operated as designed. I tested spin and agitate in manual test mode and there was no unusual noises. I tilted the unit back and found that the cam wheel was rubbing against the cam shield. Also found that the cam nut was loose. I removed the nut and put more loc-tite o; it and reinstalled it and tightened. The damage to the shield is minimal and does not require replacement. I found that the leveling feet were almost all the way up and the unit was sitting too close to the floor which when the unit is being used for a heavy load with medium or large amount of water, the tub is dropping and hitting the floor causing the shield to be pushed into the cam wheel and making the grinding/rubbing noise. I lowered the feet and leveled the unit and retested and the unit operated as designed. I advised the customer of my findings. No water leaks observed during ser

Near S Mt Rushmore Dr, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and installed new fresh food evaporator and new dye drier. Vacuumed system to clear and test for leaks. Unit held vacuum and I charged system with 6oz 134a and tested for proper operation. Unit cooling and I instructed customer that the unit would take 24 hours to reach temperature. Job complete

Near Thurman Rd, Leander, TX 78645
Clif L.

Clif L.

RANGE GE JS645SL2SS Arrived on site to install glass top that homeowner provided. Confirmed with SC that job would be covered under warranty. Replaced glass and tested unit. Found all is functioning properly at time.

Near Hi Cir N, Horseshoe Bay, TX 78657
Robert J.

Robert J.

OVEN KITCHENAID KODE300ESS00 "Arrived on job for complaints of oven door locked and no display. Unlocked door and found a bad fuse. Also found tod was open. Installed all parts ran test on operation. Operation successfull."

Near Cantera Ridge, New Braunfels, TX 78132
Wesley P.

Wesley P.

OVEN WHIRLPOOL WFG320M0BW Arrived on site and found indisputable evidence of symptom caused by rat damage. Advised customer warranty does not cover infestation.

Near Jfk Dr, Austin, TX 78724
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Arrived on site. Checked for no cool issues. Found no Freon in system. Verified no dye in evaporator, condenser and compressor area. Called tech-support and they said Leak is in the wall of unit. They declared it non-repairable. Customer to get with extended warranty for resolution. No leaks present. Job completeFile#7724179778"

Near Old Colony Line Rd, , TX
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Arrived on site. Checked for no cool issues. Found no Freon in system. Verified no dye in evaporator, condenser and compressor area. Called tech-support and they said Leak is in the wall of unit. They declared it non-repairable. Customer to get with extended warranty for resolution. No leaks present. Job completeFile#7724179778"

Near Old Colony Line Rd, , TX
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Arrived on site. Checked for no cool issues. Found no Freon in system. Verified no dye in evaporator, condenser and compressor area. Called tech-support and they said Leak is in the wall of unit. They declared it non-repairable. Customer to get with extended warranty for resolution. No leaks present. Job completeFile#7724179778"

Near Old Colony Line Rd, , TX
Al R.

Al R.

WASHER WHIRLPOOL WFW92HEFC0 Arrived to inspect F302 - CUST RAN LOAD WARM WASH - HAPPENED DURING THE LATER PART OF WASH.Verified the complaint and removed and replaced the water temperature sensor. Reassembled and tested the unit and unit tested as designed.Al water lines were dry at the time of service.JOB COMPLETE

Near Eagle Landing Dr, Belton, TX 76513
Paul R.

Paul R.

WASHER WHIRLPOOL MFW9600SQ1 Arrived onsite for the washer to replace previous diagnosed parts. I replaced the fill valve and ran the diagnostics cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service.

Near Avella Dr, Austin, TX 78729
Steve C.

Steve C.

OVEN GE JTP27W0W1WW Arrived on site for the units door for the upper oven is not opening properly. Tested the unit and found the hinges are bent and causing the door not to close all the way. Customer advised that they will be getting a new unit. Customer only paid for the service fee.

Near 10 Oaks Dr, Georgetown, TX 78633
Clif L.

Clif L.

DRYER WHIRLPOOL MEDC215EW1 "Arrived on site to diagnose a dryer that is randomly turning off and occasionally tripping breaker. Tested all parts and components but as failure happens instantly and there’s no way to correctly verify which part or electrical issue is actually happening. I replaced cut off thermal and timer today. If problem persist homeowner has electrical issue i.e. possibly a week breaker. Homeowner will need to have breaker changed if issue persists, all parts that could possibly cause this issue in the dryer have been changed and are good. No further repairs are needed by Appliance Express at this time."

Near Deer Run St, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Arrived on site for cooling issue. Per customer he has to constantly unplug unit to power unit back on. Ran diagnostics all test passed diagnosed unit not exiting after defrost. Faulty main control. Installed control kit powered unit on,compressor and fans powered on unit working as designed.

Near Bumpstead Dr, Austin, TX 78747
Robert J.

Robert J.

OVEN WHIRLPOOL WEG745H0FS0 Arrived on job for complaints of fan noise. Preheat to 350 and cooling fan noise normal.

Near Arapaho Drive, Kyle, TX 78640
Arthur B.

Arthur B.

REFRIGERATOR FRIGIDAIRE FFHS2622MBQA Arrived onsite for customer complaint of icemaker leaking water and asking noises. Clear icemaker water channel and removed all ice build up from back wall. Found slow water flow to dispenser. Advised customer to change filter to allow proper water flow. No other issues found. All water connections were dry at time of service.

Near Heartland Ave, Copperas Cove, TX 76522
Lou S.

Lou S.

DRYER WHIRLPOOL WED70HEBW0 "arrived on site to inspect dryer start button not working. I turned the power on to the unit and pressed start and the unit began to operate as designed. I placed it into diagnostics and it showed error codes F4E4, FrE1, F3E6. Cleared the codes and continued with testing. The unit tested good and showed to correct line of voltage. I verified voltage at the outlet, junction box and control. I verified ohms to all of the components. Customer advised when starting the unit the drum would not turn and it would make a buzzing noise. I contacted Techline and spoke to Kathy and advised her of my findings. Kathy suggested to replace the motor ad provided File #7724180056. I removed and replaced the motor and tested and unit operated as designed. No lint observed during service, job completed."

Near Fern Ct, Cedar Park, TX 78613
Paul R.

Paul R.

DISHWASHER JENN-AIR JDTSS245GX0 Arrived onsite for the dishwasher holding water in the bottom of the tub. I found the unit not draining because it was connected to a new disposal and the knock out hadn’t been removed. I removed the knock out and tested the unit. The dishwasher is working and draining as designed. There were no water leaks present at the time of service. Call complete.

Near Chimney Corners, Austin, TX 78731
Wesley P.

Wesley P.

WASHER MAYTAG MHW8100DW0 Arrived on site and found unit operating as designed. Found standpipe clogged and backfilling. Advised plumber is needed.

Near Vinewood Cove, Austin, TX 78757
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KUDS30FXSS5 "arrived on site and replaced control board and washer will now complete a diagnostic cycle, customer will wash a load of dishes to confirm correct operation. No water leaks from connections at time of service, job complete.

Near Bruton Springs Rd, Austin, TX 78733
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit leaking. Test unit and found gasket on left side damaged. Replaced gasket test unit and no leaks present at this time.

Near Brentwood Drive, Austin, TX 78737
Steve C.

Steve C.

WASHER GE GTW680BSJ5WS Arrived on site for the unit will not start the cycle and display will show lid error. Tested the unit and found the lid lock has no resistance. Replace the lid lock and clear out the error codes in diagnostics.Tested the unit and the unit is working properly. All water connections were dry at the time of service.

Near FM970, Florence, TX 76527
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for the unit is not washing the dishes. Tested the unit and found the unit will just fill up with water and nothing happens. Found there is proper voltage to the pump but the pump will not turn on. Replace the sump and motor and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near TX-138, Florence, TX 76527
Steve C.

Steve C.

RANGE WHIRLPOOL WFG515S0EB1 "Arrived on site to replace the two front burner heads, burner caps, a oven gasket due to unit not working properly. Replaced all parts and tested the unit. Unit works properly and no gas leak present."

Near Turtle Creek Cove, Georgetown, TX 78633
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for unit sparking when door was opened . Found power cord was routed in such a way that was getting pinched between door and leg of tub . After time door had worn its way thru till itnshorted out . Nonerror codes . Will need electrician to fix power supply .no water leaks detected .job complete

Near Pecos St, Cedar Creek, TX 78612
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH32519FB0 Arrived on site and repaired no heat condition by replacing mag cap and diode. All checks good.

Near Arial Drive, Austin, TX 78753
Al R.

Al R.

WASHER WHIRLPOOL RTW4516FW2 "Arrived to inspect unit banging. Verified complaint, service tested unit and determined it was the cam. Removed and replaced the the suspension rods . I reassembled and Tested unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE"

Near S Twin Creek Dr, Killeen, TX 76543
Diego G.

Diego G.

DRYER WHIRLPOOL WED85HEFC2 "Arrived on site. Check for no operation issues. Found loose connection at terminal allowing dryer to trip breaker. Repositioned wire and tightened, all functions tested OK. No leaks present. Job complete"

Near Village Way, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER WHIRLPOOL WED85HEFC2 "Arrived on site. Check for no operation issues. Found loose connection at terminal allowing dryer to trip breaker. Repositioned wire and tightened, all functions tested OK. No leaks present. Job complete"

Near Village Way, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER WHIRLPOOL WED85HEFC2 "Arrived on site. Check for no operation issues. Found loose connection at terminal allowing dryer to trip breaker. Repositioned wire and tightened, all functions tested OK. No leaks present. Job complete"

Near Village Way, New Braunfels, TX 78130
Kevin B.

Kevin B.

DRYER ROPER RED4516FW0 "Arrived on site and inspected dryer and found cut off has failed, after replacing cut off all function has returned and dryer is now heating properly. No lint found in unit cabinet at time of service, job complete"

Near Okner Ln, Austin, TX 78745
Robert J.

Robert J.

OVEN WHIRLPOOL WOS72EC0HS00 Arrived on job for complaints of being stuck in demo mode. Took out of demo mode tested unit operation normal.

Near Marion, TX 78124
James C.

James C.

DISHWASHER GE CDT835SSJ2SS Arrived on site and tested operation. I found the drain pump is making a growling noise and is not draining. Unit will need a new drain pump to repair. Installed new drain pump and tested. Unit working properly and all water connections dry at time of service. Job complete

Near Pace Ravine, , TX
Steve C.

Steve C.

MICROWAVE GE PEB1590SM1SS Arrived on site for the unit is not heating. Customer advised they had a power surge and then the unit stopped heating. Found the display is very dim. Tested the unit and it worked for about three times and then it stopped heating. Found the control board is defective. Customer advised they will be getting a new unit. Customer only paid the service fee.

Near La Quinta Dr, Georgetown, TX 78628
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE234GWH0 "Arrived on site for dispenser replacement, R&R disp and tested good. No leaks on site"

Near Bobcat Dr, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSRS25IKSS01 "Arrived on site for water leaking,found water leaking from housing with water filter removed diagnosed faulty housing. Replaced housing assembly,y turned water on no leaks from housing.

Near Laguna Loma Cove, Austin, TX 78746
Arthur B.

Arthur B.

DISHWASHER GE GDF520PGJ2WW "Arrived onsite for customer for customer complaint of dishwasher not filling with water and not washing. Tested unit and confirmed issue. Manually tested water valve and found water works as intended. Found flood switch stuck closed. Removed and replaced flood switch. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. OF to collected balance from owner with CC on file. All water connections were dry at time of service."

Near Westwood Dr, Killeen, TX 76549
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JUD24FCERS00 "Arrived on site for no ice. Found fill tube frozen,defrosted fill tube replaced water valve,found inlet connected to hot water supply informed customer to have new water line connected to cold water supply line"

Near Ranch Rd 2222, Austin, TX 78730
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS30FXSSA Arrived on site to test unit for unit making loud noise. Test unit and found bad gear on wash motor. Will need new sump and motor assembly customer said he will just buy new dishwasher he was thinking there was something we could do to fix it with out replacing parts.

Near Mallard Cove, Highpointe, TX 78737
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL GW397LXUS06 Arrived on site to replace valve. Replaced valve test u it and found valve working now but board no sending power. Replaced board test unit and broiler coming on but bake ignitor not working. Replaced ignitor to bake and unit working correctly no gas leaks present at this time.

Near Dulce Ln, Austin, TX 78704
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WOC75EC0HV00 Arrived on site for “oven door handles do not match” complaint. Inspected unit and found door handles do not match. Removed and replaced door handles. Unit is not connected to power or mounted. Not able to test unit.

Near Lost Pines Ave, Bastrop, TX 78602
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL GI5FSAXVY00 Installed previously diagnosed start device on compressor. Compressor now start properly. Unit will now need ample time to cool down. All water connections are dry.

Near Atlanta Park Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW1 "Arrived on site and inspected washer and found the lock has failed, will need to bring back lid lock and control board to ensure repair on the next visit. No water leaks from connections at time of service; ordrng 1 W11116592 (cntrl-elec) and 1 W11307244 (LID LATCH)"

Near Langham St, Austin, TX 78741
Wesley P.

Wesley P.

RANGE WHIRLPOOL WOS51EC0AS04 Did not service. Collected mS due to swap.

Near Anaheim Avenue, Pflugerville, TX 78660
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG97US6HS "Arrived on site for customer complaint of gas leak, couldn’t find leak from cooktop, did find small amounts of bubbling from incoming supply line. Also found right grille cracked. ; ordrng 1 CNOTE (DROP SHIP TO CUSTOMER ) and 1 W11047088 (GRILLE)"

Near Avion Dr, Dripping Springs, TX 78620
Steve C.

Steve C.

REFRIGERATOR FRIGIDAIRE FGSS2635TF1 "Arrived on site for the unit will not dispense ice. Customer also advise the shelf in the freezer is not holding. Called Frigidaire #82382270 And advice to replace the right and left brackets and to add two spacers. Unit will also need the auger motor, housing cover and the bar drive Due to the bar drive will just spin and not turn. ; ordrng 2 240311303 (washer)s and 1 241816602 (motor-auger) and 1 241829001 (bar-drive) and 1 242305201 (housing cover) and 1 5303918278 (basket rail repair LEFT) and 1 5303918279 (basket rail repair RIGHT)"

Near Mystic Mountain Ln, Belton, TX 76513
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site and found warped stainless door. Ordering new door to repair frosting symptoms. ; ordrng 1 W11301145 (STAINLESS FREEZER DOOR)

Near Rolling Ridge Dr, Round Rock, TX 78665
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for customer complaint of french door dual evaporator refrigerator getting “Power Outage” warning and door alarms keeps going off. Confirmed issues. Called Whirlpool Techline Chris SR#7724156770. Advised to,change out Orion board since it communicates with HV board. Ordering Orion board. OF to R/S once authorization is given. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W11164517 (ORION BOARD)"

Near Doves Landing Ct, Belton, TX 76513
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site. Check for no draining issues. Found bad drain pump. Replaced drain pump and cycled but still having issues draining. Found hoses clogged and will need to be replaced. Office to reschedule; ordrng 1 8269144 (hose,drain) and 1 W10545278 (hose-drain)"

Near Sherrill Rd, Kingsbury, TX 78638
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site. Check for no draining issues. Found bad drain pump. Replaced drain pump and cycled but still having issues draining. Found hoses clogged and will need to be replaced. Office to reschedule; ordrng 1 8269144 (hose,drain) and 1 W10545278 (hose-drain)"

Near Sherrill Rd, Kingsbury, TX 78638
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site. Check for no draining issues. Found bad drain pump. Replaced drain pump and cycled but still having issues draining. Found hoses clogged and will need to be replaced. Office to reschedule; ordrng 1 8269144 (hose,drain) and 1 W10545278 (hose-drain)"

Near Sherrill Rd, Kingsbury, TX 78638
Diego G.

Diego G.

DRYER WHIRLPOOL WED5000DW2 "arrived on site. Checked for noise issues. Found lint screen housing warped allowing it to make noise while in use. Will need lint housing for repair. Will need housing, blower wheel and motor for back up. Rescheduled for 2/19/19; ordrng 1 279827 (motor!dryer) and 1 694089 (sub 279711) and 1 8577230 (housing) and 1 W11117429 (LINT HOUSING )"

Near Sandwell Ct, Seguin, TX 78155
Diego G.

Diego G.

DRYER WHIRLPOOL WED5000DW2 "arrived on site. Checked for noise issues. Found lint screen housing warped allowing it to make noise while in use. Will need lint housing for repair. Will need housing, blower wheel and motor for back up. Rescheduled for 2/19/19; ordrng 1 279827 (motor!dryer) and 1 694089 (sub 279711) and 1 8577230 (housing) and 1 W11117429 (LINT HOUSING )"

Near Sandwell Ct, Seguin, TX 78155
Diego G.

Diego G.

DRYER WHIRLPOOL WED5000DW2 "arrived on site. Checked for noise issues. Found lint screen housing warped allowing it to make noise while in use. Will need lint housing for repair. Will need housing, blower wheel and motor for back up. Rescheduled for 2/19/19; ordrng 1 279827 (motor!dryer) and 1 694089 (sub 279711) and 1 8577230 (housing) and 1 W11117429 (LINT HOUSING )"

Near Sandwell Ct, Seguin, TX 78155
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KSSC42QVS04 "Arrived on site and inspected refrigerator and found ice bin is not dispensing, found driveshaft is rounded. Will need to have ice bin, motor, and driveshaft on hand to ensure repair on the next visit. If all three parts are needed, Ice bin, motor and drive shaft no water leaks from connections at time of service.; ordrng 1 W10271509 (motor) and 1 WP2318082 (shaft) and 1 WPW10395657 (ice-contnr)"

Near Waymaker Way, Austin, TX 78746
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE104ESS0 arrived on site to diagnose a dishwasher that is not draining. Found broken glass in drain pump causing drain pump not operate. Remove the glass from pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Treasure Island Dr, Austin, TX 78730
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for “broken door handle and torn door gasket” complaint. Inspected unit and found torn door gasket and broken door handle. Ordering new gasket and adhesive. Return for repairs on 02/19.; ordrng 1 W10861521 (seal-door) and 1 WP279368 (adhesive)

Near Antler Cove, Cedar Creek, TX 78612
Kevin B.

Kevin B.

DRYER MAYTAG MEDB835DW4 "Arrived on site and inspected dryer, customer is experiencing a squealing noise during operation. Disassembled dryer and found blower wheel is breaking. Will need to bring back motor, wheel, and housing to correct issue. Well return With prescreened parts as well. Customer has also been getting AF code and recommended that vent to the exterior of the home be clean as it has not been done in sometime. No lint buildup found inside of dryer at time of service.; ordrng 1 697772 (blower wheel) and 1 W10667717 (housing) and 1 W10806761 (motor-drve)"

Near Lunar Dr, Austin, TX 78745
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 #sr 7724143550Arrived on site and found no sounds. Could not replicate symptom. Changed defrost cycle to 8hr per techline. Advised techline on findings. Used sealer per techline.

Near Wells Rd, Manor, TX 78653
Scott  M.

Scott M.

RANGE KITCHENAID KSGG700ESS1 Arrived on site for burner right front no lighting . Found both front burner caps are on wrong burners . Swapped caps . All burners are now igniting and have proper flame . Nongas leaks detected at time of service . Job complete .

Near Newport Ave, Austin, TX 78753
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site for damaged door, found hinged damaged, replaced hinge and tested good."

Near N Interstate 35 Frontage Rd, Austin, TX 78753
Clif L.

Clif L.

MICROWAVE KITCHENAID KBHS179SSS05 Arrived on to diagnose a microwave that is not heating. Found inverter and magnetron shorted out. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Winterberry Dr, Austin, TX 78750
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC300EBS01 Arrived on site to diagnose a refrigerator that is building ice in freezer. Tested unit and found freezer door seal mis-shaped. Reshaped door seal using applied heat and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Branding Chase St, Austin, TX 78727
Brandon C.

Brandon C.

FREEZER WHIRLPOOL WRF550CDHZ00 "Arrived on site for customer complaint of unit frosting up in the freezer compartment, found door was cracked open due to food package falling behind the self. I removed the package and instructed customer to defrost."

Near Colinas Cove, Bee Cave, TX 78738
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 "arrived on site to inspect refrigerator lights not working. I found that the main light in the RC and FC sections were not working. I removed and replaced both lights and they both operate. No water leaks observed during service, job completed."

Near Brashear Ln, Cedar Park, TX 78613
Robert J.

Robert J.

WASHER GE GFW450SPM1DG "Arrived on job to replace control and inverter. After replacement of parts test operation washer start but not washing ran diagnostics, diverter motor failed. Will need diverter to complete job. Office to reschedule.; ordrng 1 WH43X10059 (diverter)"

Near Mt Olive School Rd, Wimberley, TX 78676
Steve C.

Steve C.

WASHER WHIRLPOOL NTW4516FW2 Arrived on site for the unit is not working. Tested the unit and the unit is still activating the drain pump and nothing happens on the display. Replace the control board and calibrated the unit. Tested the unit and the unit is working properly. All water connections were dry at the time of service. Also advise the customer to have the electrician replace the wall outlet due to open ground.

Near Parrish St, Waco, TX 76705
Scott  M.

Scott M.

MICROWAVE JENN-AIR JMC2430WS01 Arrived on site quoted customer for repair . Customer declined service .

Near Pickwick Ln, Austin, TX 78746
Steve C.

Steve C.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site for the units need to be tested. Tested the unit in diagnostics and receive no error codes. The unit is working properly and no water connections to the unit.

Near S General Bruce Dr, Temple, TX 76504
Luis M.

Luis M.

REFRIGERATOR MAYTAG M5D2641KEWW "Arrived on site customer canceled at door,unit too old and is buying another unit"

Near Village Trail, Austin, TX 78744
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site. Check for upper rail issues. Found adjusters and left rail bad. Replaced rail and adjusters and tested, all functions tested OK. No leaks present. Job complete"

Near Luling, TX 78648
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site. Check for upper rail issues. Found adjusters and left rail bad. Replaced rail and adjusters and tested, all functions tested OK. No leaks present. Job complete"

Near Luling, TX 78648
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site. Check for upper rail issues. Found adjusters and left rail bad. Replaced rail and adjusters and tested, all functions tested OK. No leaks present. Job complete"

Near Luling, TX 78648
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL MDB8959SFZ Arrived on site to test for unit and we had wrong address. Office will reschedule. ; saved tckt

Near FM1100, Manor, TX 78653
Wesley P.

Wesley P.

RANGE FRIGIDAIRE FFEF3012TBB Cancelled permanently. No arrival.tripped breaker.

Near FM2104, Paige, TX 78659
Wesley P.

Wesley P.

WASHER MAYTAG MVWX655DW1 Arrived on site and found hot water not hooked up. Also found large amounts of soap in use. Advised that hot water is necessary and less soap recommended to avoid suds conditions that kick the drain on and fail to finish wash cycles.

Near Klaus Ln, Elgin, TX 78621
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KRFC300ESS Called Peggy and left a message. Called alternate number and they informed me that business was closed already for the day. Office to reschedule with Peggy; saved tckt

Near I-35, Kansas City, MO 64105
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KRFC300ESS Called Peggy and left a message. Called alternate number and they informed me that business was closed already for the day. Office to reschedule with Peggy; saved tckt

Near I-35, Kansas City, MO 64105
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KRFC300ESS Called Peggy and left a message. Called alternate number and they informed me that business was closed already for the day. Office to reschedule with Peggy; saved tckt

Near I-35, Kansas City, MO 64105
Al R.

Al R.

DRYER MAYTAG MEDB765FW0 "Arrived to inspect dryer not staying on past 3 minutes. I checked continuity on element, cutoff, fuse and thermostat. All checked good. Removed and replaced the control. Reassembled the unit and unit tested as designed.JOB COMPLETE"

Near W Waco Dr, Waco, TX 76710
Luis M.

Luis M.

REFRIGERATOR MAYTAG MRT118FFFM01 Arrived on site for cooling issue. Per customer unit will completely shut off. Tested outlet found outlet connected to gfi diagnosed refrigerator will need its own dedicated circuit and not connected to a gfi outlet

Near Gault St, Austin, TX 78757
Kevin B.

Kevin B.

REFRIGERATOR GE PSS25NGMBWW "Arrived on site and inspected refrigerator and found temperature in freezer is 35 degrees, took 1 picture. There is frost buildup on the rear of the freezer, evaporator fan motor is not running. Will need to bring back, Fan motor to correct issue. No water leaks from connections at time of service.; ordrng 1 WR50X10028 (thermostat,defrost) and 1 WR51X10030 (heater & bracket asm) and 1 WR55X10025 (sensor,temp ff) and 1 WR55X10942 (bd asm main control) and 1 WR60X10043 (EVAP MOTOR) and 1 WR60X10055 (sub wr60x10205)"

Near Elderberry Dr, Austin, TX 78745
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL GI5FSAXVY02 I’ve on site for the units display will not turn on and not freezing or cooling. Tested the unit and found the control board has shorted. Got authorization for the control board and re-programmed it to code 1617. Tested the unit and found now the dispenser is not working due to the paddle plastic tab is broken. Will need to order the chute and get autho.; ordrng 1 CNOTE (NEED AUTHO) and 1 WP13005706 (chute)

Near Wood Rock Dr, Round Rock, TX 78681
Arthur B.

Arthur B.

DRYER AMANA NED4655EW1 Arrived onsite for customer complaint of dryer not heating and timer not advancing. Checked incoming voltage and found only 120v. Checked breaker and found one pole tripped. Reset breaker and check voltage once again. Found 240v. Tested unit. Unit now heats and tumbles as intended. Also found timer advancing as well. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Karen Sue Cir, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WASHER MAYTAG MVWB865GW0 Arrived onsite for customer complaint of top load washer not allowing cycles to be selected and starting. Found encoder faulty. Removed and replaced control and overlay. Reassembled and tested. Found error code F5E1 (Lid Latch Error). Removed and replaced lid latch. Reassembled. Ran tested 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Woodland Dr, Copperas Cove, TX 76522
Brandon C.

Brandon C.

OVEN WHIRLPOOL KEMS308GBL2 "Arrived on site for customer complaint of oven not reaching proper temperature, found unit was 25 degrees off, I calibrated unit, tested good. Collected service fee on check"

Near Parkside Rd, The Hills, TX 78738
Joseph C.

Joseph C.

RANGE KITCHENAID KFGD500ESS04 "Arrived on site for “intermittent operation in upper oven” complaint. Inspected unit and found control not energizing ignitors consistently. Ordering new control and gas valve. Return for repairs on 02/18. No leaks detected, at time of service.; ordrng 1 W10877013 (cntrl-elec) and 1 WPW10546238 (valve-gas)"

Near Payne Ave, Austin, TX 78757
Scott  M.

Scott M.

WASHER MAYTAG MVWC565FW1 Arrived on site for washer leaking . Found unit is draining very slow or stops draining due to stand pipe .unit is going into spin with water still in tub causing it to splash out . No other water leaks detected at time of service . Recommended customer have a plumber to look at drain stand . Job complete .

Near Brookview Rd, Austin, TX 78722
Diego G.

Diego G.

WASHER MAYTAG MHW8200FC0 "Arrived on site. Check for draining issues. Found error code F9E1 for long drain. Removed drain screen and found debris causing long drain times. Removed debris and cycled, all functions tested OK. No leaks present. Job complete"

Near Prairie Hill, , TX 78155
Diego G.

Diego G.

WASHER MAYTAG MHW8200FC0 "Arrived on site. Check for draining issues. Found error code F9E1 for long drain. Removed drain screen and found debris causing long drain times. Removed debris and cycled, all functions tested OK. No leaks present. Job complete"

Near Prairie Hill, , TX 78155
Diego G.

Diego G.

WASHER MAYTAG MHW8200FC0 "Arrived on site. Check for draining issues. Found error code F9E1 for long drain. Removed drain screen and found debris causing long drain times. Removed debris and cycled, all functions tested OK. No leaks present. Job complete"

Near Prairie Hill, , TX 78155
Paul R.

Paul R.

COOKTOP JENN-AIR JGD3430BS00 Arrived onsite to replace the previous diagnosed parts. When trying to remove the regulator the old manifold twisted and the regulator would not break loose. The regulator will have to be cut off the manifold so both can be removed. Will need to replace the regulator also. Ordering c-notes & W11087445 REGULATOR. RS for Thu 2/14 EOD.; ordrng 1 C-NOTES (OFFICE PLEASE ADD TO PR’S ROUTE TOMORROW 2/14 EOD. CS WILL DELIVER REGULATOR TO STORAGE AND PR WILL KEEP THE OTHER PARTS ON THE VAN.) and 1 W11087445 (REGULATOR)

Near Coleto Creek Trail, Austin, TX 78732
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "arrived on site and inspected refrigerator and found items freezing in the fresh food section. There is a carton of almond milk in the right hand door with ice in it. customer is not using the icemaker at this time, Spoke with tech line SR7724155057 They recommended raising of the overall temperature since no cold air is being directed towards the ice maker. If customer in the future begins to use ice maker lowering the temperature back down to the recommended settings maybe necessary. No water leaks from connections at time of service, job complete."

Near Country Folks Ln, Buda, TX 78610
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW7500GW2 "Arrived on site and found laundry room has a plastic/rubber fumes aroma when entering. Inside of washer smells like What best can be described as packing materials. The smell is not similar to a detergent or drain smell. Customer finds it nauseating, other than smell washer is operating as intended, spoke with CS will turn over issue to whirlpool customer service"

Near Spirea Cove, Austin, TX 78749
Steve C.

Steve C.

RANGE MAYTAG MER8775AS0 Arrived on site for the unit is not heating. Tested the unit and found the bake element has shorted. The broil element checks good. The bake element is covered under the manufacture warranty; ordrng 1 W10779716 (elmnt-bake)

Near S Sumac Ln, Georgetown, TX 78633
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for “after unit fills with water it will not advance any farther” complaint. Inspected unit and found drain pump loaded with brad nails. Cleared out nails and tested unit. Unit tests good. Calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Antler Cove, Cedar Creek, TX 78612
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL ED5LDEXWB00 "Arrived on site for refrigerator not cooling. Checked refrigerator and compressor was clicking on for 15 seconds and then clicking off. Found start relay shorted out. Replaced relay from personal stock, and tested refrigerator. Found everything is working properly at this time. No leaks were found at time of service.; used 1 W10814742 (RELAY) from stock"

Near Settlers Home Dr, Cedar Park, TX 78613
Robert J.

Robert J.

WASHER WHIRLPOOL WFC7500VW1 Arrived on job for complaints of not spinning properly. Found Control board to be damaged. Control sent detected will order new. No voltage being supplied to display; ordrng 1 WPW10192966 (cntrl-elec)

Near FM306, Canyon Lake, TX 78132
James C.

James C.

OVEN KITCHENAID KEBC177KSS03 Arrived on site and tested operation. I found no lights in interior and elements not heating. I found that the thermal fuse has failed causing no heat. Inspected bulbs and found both to be good but the harness to the housings is damaged. Unit will need both housings to repair light issue; ordrng 1 4449748 (screw) and 2 WP4448972 (light-oven)s

Near Kiowa Cove, Lago Vista, TX 78645
James C.

James C.

WASHER FRIGIDAIRE FFTW4120SW Arrived on site and tested operation. Customer complaint of basket banging around in spin cycle. Inspected suspension and drive system and found to be in proper working order. Ran test cycle and found no errors and unit operating properly. Instructed customer on proper loading techniques and that the newer units do have a free floating tub assembly that will move around and has sensors to detect off balanced loads and will correct load position if needed. Job complete

Near Continental Ave, Liberty Hill, TX 78642
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW4 "Arrived on site and set washer into diagnostic cycle and did not find any saved error codes. Found no hot water entering machine connector on valve and harness is not attached and after correcting it is now working properly. Discussed possibilities for white residue being too much soap or lint on clothing. Customer will make adjustments and see if this corrects issue. No water leaks from connections at time of service, John complete"

Near Lunar Dr, Austin, TX 78745
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KFCS22EVMS8 Arrived on site for a refrigerator not dispensing water. Found that the damper is failing and not opening and closing properly. This is causing the RC to freeze the water reservoir. Ordering air damper and set return date for 2/14. Air damper will need to be replaced and water reservoir will need to be thawed on return visit.; ordrng 1 WPW10594329 (control)

Near Coriander Dr, Austin, TX 78729
Paul R.

Paul R.

DRYER WHIRLPOOL WED7500GW0 Arrived on site for the dryer not starting. I tested the unit and found the dryer starting and running as designed. Mr. stated that the drum will just stop after a little bit. I heard the motor start whistling and the drum started turning slower and slower. I could stop the drum by hand and the belt did not slip. I had proper voltage from the control to the motor. Need to replace motor to complete service. Ordering 279787 MOTOR-DRVE. RS for Fri 2/15.; ordrng 1 279787 (MOTOR-DRVE)

Near Shepherd Mountain Cove, Austin, TX 78730
Diego G.

Diego G.

DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site. Check for no wash issues. Found motor locked up not allowing it to wash. Replaced sump and motor and cycled, all functions tested OK. No leaks present. Job complete"

Near Garden Sun Pl, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site. Check for no wash issues. Found motor locked up not allowing it to wash. Replaced sump and motor and cycled, all functions tested OK. No leaks present. Job complete"

Near Garden Sun Pl, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site. Check for no wash issues. Found motor locked up not allowing it to wash. Replaced sump and motor and cycled, all functions tested OK. No leaks present. Job complete"

Near Garden Sun Pl, New Braunfels, TX 78130
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL ASD2575BRB01 "Arrived on ste for no ice or water, found water valve faulty replaced valve and tested good, filled ice maker. No leaks on site"

Near George St, Taylor, TX 76574
Leonardo C.

Leonardo C.

OVEN IKEA IBS300DS01 Arrived on site to test unit for nompower. Test unit and found bad fuse. Replaced fuse test unit and found broiler working but bake is not working. Test board and found bad board. Will order new control board W10850498 and new bake element WPW10546517. Rescheduled for Monday 2/18/19; ordrng 1 W10850498 (MAIN POWER CONTROL BOARD ) and 1 WPW10546517 (BAKE ELEMENT)

Near E 3rd St, Austin, TX 78702
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site. Checked for no heat issues. Found no heat coming from heater. Found loose connection underneath dishwasher. Repositioned and reconnect the connector to heater, all functions tested OK. No leaks present. Job complete"

Near Oak Brook, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site. Checked for no heat issues. Found no heat coming from heater. Found loose connection underneath dishwasher. Repositioned and reconnect the connector to heater, all functions tested OK. No leaks present. Job complete"

Near Oak Brook, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site. Checked for no heat issues. Found no heat coming from heater. Found loose connection underneath dishwasher. Repositioned and reconnect the connector to heater, all functions tested OK. No leaks present. Job complete"

Near Oak Brook, New Braunfels, TX 78132
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and found the heart is incorrect, needed an LED board and got a water filter housing. Part will need to be re-ordered.; ordrng 1 W11205083 (LED MODULE)"

Near Compass Lane, Kyle, TX 78640
Paul R.

Paul R.

COOKTOP JENN-AIR JGC1530BS00 "Arrived onsite for the cooktop to replace the previous diagnosed parts. I replaced the manifold and installed the correct 112 orifice. I tested the unit and the flame still yellowed in the low setting. I installed the 12,000 BTU orifice and tested the unit. The unit burned correctly with minimum yellowing of the flame. I found out that when other burners were in use the middle burner would start yellowing on the side the burner was turned on. I showed this to ms and explained this was due to a lack of air. I showed ms that with the vent hood turned on the burner would work correctly. There were no gas leaks present at the time of service. Call complete."

Near Median Rd, Austin, TX 78734
Kevin B.

Kevin B.

WASHER AMANA WTW4616FW2 "Arrived on site and found no power showing on washing machine, inspected incoming power and found it to be correct. Replaced control board and all function has returned to washing machine. No water leaks from connections at time of service, job complete."

Near Oakclaire Dr, Austin, TX 78735
Scott  M.

Scott M.

WASHER AMANA NTW4650YQ0 "Arrived on site for unit not shutting off when cycle is done . Or just starting bye itself . Found unit start button is sticking and unit is thinking lid latch is locked when not . Ordering lid lock , control . Will need autho. Nonwater leaks detected at time of service . ; ordrng 1 AUTHO and 1 W10404050 (lid lock) and 1 W10484678 (cntrl-elec)"

Near Christopher St, Austin, TX 78704
Robert J.

Robert J.

WASHER ROPER RTW4516FW2 Arrived on job for complaints of noise. Found bad gearcase. And cam. Replaced cam and gearcase. After replacement of parts ran calibration. Noise went away no leaks detected at time of service.

Near FM306, Canyon Lake, TX 78133
Paul R.

Paul R.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for the dryer not turning on. I found the circuit breaker tripped. I reset the breaker and tested the unit. The unit is working as designed. I found no reason for the breaker to trip. The unit is installed outside in an enclosed lean-to on the side of the home and I suspect the outlet could have possibly gotten wet from a blowing rain causing water to go down the wall and get to it. I explained this to the customer. Call complete.

Near S Quinlan Park Rd, Austin, TX 78732
Wesley P.

Wesley P.

VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site and noticed wobble in blade. Replaced fan blade. All else checks good.

Near Gray Heron, Pflugerville, TX 78660
Scott  M.

Scott M.

OVEN JENN-AIR JJW2430WS00 Arrived on site for rack falling out . Unit will pass scale test but when pulling the rack out the whole rack will slide out . Base of rack will not stay in place . Called tech line recommended replacing the rolling rack . Marcone has rack as NLA. Job complete . Sr 7724167180 .

Near Pickwick Ln, Austin, TX 78746
Brandon C.

Brandon C.

DISHWASHER GE ZDT870SPF5SS "Arrived on site to install upper rack of dishwasher, after installed, tested good. Collected payment on cc"

Near Lakehurst Rd, Spicewood, TX 78669
Steve C.

Steve C.

WASHER MAYTAG MVWB765FW2 Arrived on site for the unit continuously will drip inside the tub. Tested the unit in diagnostics and receive error code F5e3 valve thermistor shorted. Replace the valve housing and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near W Lake Pkwy, Georgetown, TX 78628
Robert J.

Robert J.

WASHER WHIRLPOOL MVWC565FW1 "Arrived on job for complaints of not finishing spin cycle. Attempted to run diagnostics but would not enter diagnostics. Replaced control board, calibrated. Received no error codes,ran test cycle passed no leaks detected at time of service."

Near Devin Dr, New Braunfels, TX 78130
Robert J.

Robert J.

WASHER MAYTAG MVWC425BW0 "Previous appliance company left cover for gearcase off and capacitor fell off gearcase and became unplugged. Re attached cover and comparator then ran diagnostics,passed no leaks detected at time of service."

Near Frostwood Dr, New Braunfels, TX 78130
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW94HEXW2 "Arrived on site for “F09E01 error code” complaint. Inspected unit and found debris in drain pump strainer. Cleared out strainer and checked drain bellow. Reassembled and tested unit. Unit is performing as designed. No leaks detected, at time of service. Labor is $209.99."

Near Winnipeg Cove, Austin, TX 78759
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to inspect microwave not functioning. I tested the unit and once I pressed start, it immediately showed an error code, F6E8-appliance Manager not communicating. I found that the interior light would not come on when the door is open. I tested the fuse and it was open. I removed and replaced the fuse and control and cleared the error code and tested. The unit began to operate, but after approximately 15 seconds, the unit stopped and showed error code F6E8 again. I am ordering the Appliance Manager, UI and another fuse and scheduled return service for 02/15/19. I will return with prescreened parts. The oven is operating as designed. ; ordrng 1 W10864178 (panl-cntrl) and 2 WPM0805101 (fuse 20 a)s and 1 WPW10412514 (cntrl-elec)"

Near Lions Tail St, Austin, TX 78728
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on job for complaints of freezing food run diagnostics and evap fan not working. Replaced fan motor and re test. Still no operation exit diagnostics and fan startup about 2 minutes after compressor. Need control board to complete job.; ordrng 1 W11043763 (cntrl-elec)

Near Ranch House Rd, Wimberley, TX 78676
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived onsite for customer complaint of french door refrigerator leaking water on bottom right corner. Removed FC door and found ice build up in front. Removed ice build up and adjust door seal using heat gun. Reinstalled door. Found door seats well to cabinet. Drain tube all checks ok. No other issues found. All water connections were dry at time of service.

Near Pete Dr, Killeen, TX 76549
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site. Checked for noise issues. Found vibration coming from copper lines by compressor. Will need sound pads to minimize noise. Office to reschedule; ordrng 5 4318168 (sealer-thrm)s

Near Mistflower, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site. Checked for noise issues. Found vibration coming from copper lines by compressor. Will need sound pads to minimize noise. Office to reschedule; ordrng 5 4318168 (sealer-thrm)s

Near Mistflower, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site. Checked for noise issues. Found vibration coming from copper lines by compressor. Will need sound pads to minimize noise. Office to reschedule; ordrng 5 4318168 (sealer-thrm)s

Near Mistflower, New Braunfels, TX 78130
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site for noisy operation and no cool condition.Found that the first route evaporator was not being defrosted. Removed and replaced failed defrost components. All water connections are dried.

Near Gentle Winds Ln, Round Rock, TX 78681
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS92EC0AS04 Arrived on site to replaced glass. Removed old glass replaced glass test unit and unit test good job complete.

Near Mundomar Drive, Austin, TX 78739
Brandon C.

Brandon C.

OVEN JENN-AIR JJW2430DS01 "Arrived on site to replace control panel, UIB, after replacing, unit tested good"

Near Heard Loop, Austin, TX 78738
Steve C.

Steve C.

MICROWAVE KITCHENAID KMHC319ESS3 "Arrived on site for the unit is not heating. Tested the unit and found 120 V to the transformer and also found the diode it’s slightly burnt. Replace the magnetron, capacitor, and the diode and tested the unit. Unit heat and works properly."

Near Friendship Ln, Temple, TX 76501
Wesley P.

Wesley P.

DRYER MAYTAG MEDB835DW4 Arrived on site and found unit operating with af error. Advised customer to have unit ventilation cleaned. Also found f4 e4 and corrected electrical connection problem. All checks good.

Near Center Ridge Dr, Austin, TX 78753
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE LFSS2612TD Arrived to inspect refrigerator with excessive frost buildup in freezer section. Confirmed the complaint and removed and replaced the defrost thermostat. Reassembled unit and unit tested as designed.ALL WATER LINES WERE DRY AT THE TIME OF SERVICE.JOB COMPLETE.

Near N Milam St, Rogers, TX 76569
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for the unit is not making ice. Tested the unit temperatures10 degrees freezer, Ice box 18 degrees and 35 degrees ff section. Call the whirlpool Sr#7724164554 Joel And advise to replace the icebox fan. Also the unit will need a new compressor due to being extremely hot, access valve, uv drier and three way valve. Will need two hours to complete the repair. Office will need to reschedule the customer.; ordrng 1 CNOTE (2 HRS ) and 1 RESEARCH (COMPRESSOR ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10846539 (ICE BOX FAN) and 1 WPW10143759 (dryer UV)"

Near Oak Tree Dr, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site to test unit for broken heater. Found heater broken and heater melted a whole on tub. Will need to order new tub W10804026 office to reschedule will need 2 hours due to parking and hauling tub. ; ordrng 1 W10804026 (TUB )

Near Rio Grande St, Austin, TX 78705
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL GH7208XRS1 "Arrived on site for customer complaint of microwave not working and starting on its own. Found UIB on door was faulty, part is discontinued."

Near Little Blanco Rd, Blanco, TX 78606
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for frost in freezer and cooling issue in fresh food. Found ice build up round freezer door and liner,checked door seal good no gaps found large gaps between liner and cabinet,removed air tower found ice in return vent. Diagnosed unit will need fan blade kit. Called Mrs hussey got approval for repairs. Removed ice build up,installed new fan blade and added gasket to air tower. Added adhesive to large gaps between liner and cabinet in freezer and fresh food. Powered unit on checked air flow to fresh food good; used 1 W10916494 (BLADE FAN KIT) from stock"

Near Westmorland Dr, Austin, TX 78745
Clif L.

Clif L.

WASHER MAYTAG MHW5100DW0 Arrived on site to diagnose a washing machine that is leaking. Tested unit and found door seal slipped from mounting causing water to bypass seal. Remounted door seal and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Indina Hills Dr, Austin, TX 78717
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GC3NHAXVY01 "Arrived on site. Replaced main control kit and cycled, all components kick Dan. Verified icemaker function all checked OK at this time. Collected remaining balance of 393.11. Instructed customer to allow 24 hours for unit to cool down completely and to make ice. No leaks present. Job complete"

Near Lone Oak Rd, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GC3NHAXVY01 "Arrived on site. Replaced main control kit and cycled, all components kick Dan. Verified icemaker function all checked OK at this time. Collected remaining balance of 393.11. Instructed customer to allow 24 hours for unit to cool down completely and to make ice. No leaks present. Job complete"

Near Lone Oak Rd, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GC3NHAXVY01 "Arrived on site. Replaced main control kit and cycled, all components kick Dan. Verified icemaker function all checked OK at this time. Collected remaining balance of 393.11. Instructed customer to allow 24 hours for unit to cool down completely and to make ice. No leaks present. Job complete"

Near Lone Oak Rd, New Braunfels, TX 78132
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFE320M0ES1 Arrived on site for not light. Found socket burned replaced light ASSY and tested good

Near Coconut Grove Street, Pflugerville, TX 78660
Thomas L.

Thomas L.

MICROWAVE KITCHENAID KOCE500EBS05 Arrived on site for no heat conditions. Customer fell convection bake on Markway was working in properly however I found it to be working properly. The lower oven is not heating and will need a TOD and a control.; ordrng 1 W10861504 (blower) and 1 W11179310 (LOWER OVEN CONTROL) and 1 WP4449751 (thrmst-fix)

Near Broadmoor St, Meadowlakes, TX 78654
Wesley P.

Wesley P.

WASHER MAYTAG MVWB835DC F6 e2 error. No ms tag. Advised customer will need ms tag for service.

Near Gazania Dr, Pflugerville, TX 78660
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for unit leaking water. Found that the fresh food evaporator drain pan has failed and is leaking will need to replace panel. Customer will have the unit empty in the fresh food section for me to do about a two hour job. ; ordrng 1 2HOURJOB and 1 W10836964 (pan-drip)

Near Ave Serena, Marble Falls, TX 78654
Clif L.

Clif L.

WASHER WHIRLPOOL WFW92HEFC0 Arrived on site to diagnose the washing machine that is not dispensing soap. Tested unit and found wiring for load and go sensor not fully connected causing unit to misregister. Rewired unit and tested washer. Found all is functioning properly at this time. No leaks were found at time of service.

Near Hidden Hollow, Austin, TX 78731
Clif L.

Clif L.

WASHER FRIGIDAIRE FFLE1011MW1 "Arrived on site for a washer not running. Checked for voltage at the outlet and only had 120 V. Unit needs to have 240 V as it shares the power supply with the dryer. Check the breaker outside found Appearance of shorted breaker due to burnt spot on the breaker. Advised customer that she needs to get a electrician to fix the breaker to complete the repair. No further repairs are needed by Appliance Express At this time,and there are no leaks found at time of service. Office will need to collect service fee for diagnostics only."

Near Cascadera Dr, Austin, TX 78731
Lou S.

Lou S.

REFRIGERATOR GE DSHF9NGYBCBB "arrived on site to install previously diagnosed and ordered part. I removed and replaced the evaporator fan and tested. The unit is operating as designed. No water leaks observed during service, job completed."

Near Diamond Dove Trail, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site to test unit for unit not starting. Test unit and can hear water going in to unit but unit not washing. Test unit and found bad wash motor, replaced sump and motor. Test unit after replacing sump and motor and unit washing correctly no leaks at this time job complete.

Near Batak Ln, Austin, TX 78749
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for dispenser not opening. Replaced dispenser and tested , unit was not pumping. Replaced pump and motor and tested good. No leaks on site"

Near Little Lake Rd, Hutto, TX 78634
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to test unit for upper and lower rack broken. Found broken wheels on left top rack and broken wheel on lower left rack. Installed new wheels test unit and unit test good job complete.

Near Oak Haven Dr, Austin, TX 78704
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED9500TW2 Arrived on site for unit leaking water. Inspected unit and found that the steam valve was not shutting off and was leaking water into the tub. Unit will need new water valve. Gave customer estimate per pricing guide and informed him we could return this Friday. Customer will let us know when he’s ready to have the repairs done. At that point we can order part.All water connections are dry.

Near Ledbetter St, Round Rock, TX 78681
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW75HEFW0 "arrived on site for customer complaint of unit not finishing cycle, found F3E1 F9E1 F5E2 error codes in diagnostic mode. I found pet hair in drain filter causing unit not to drain, I removed clog, unit tested good."

Near E Hwy 290, Dripping Springs, TX 78620
James C.

James C.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and tested operation. I found the average temp to be 361 when set to 350. Calibrated oven down 10 degrees and tested. Unit now averages 350. Unit working properly and all functions test good. Job complete

Near Sundrops Street, Leander, TX 78641
Brandon C.

Brandon C.

OVEN WHIRLPOOL KODE500ESS02 "Arrived on site for customer complaint of upper oven not heating, found faulty TOD, I replaced TOD unit tested good.

Near Musket Rim St, Austin, TX 78738
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ04 Arrived on site for no cool condition. Found compressor locked up. Replaced compressor. Customer will need to allow ample time for unit to reach normal operating temperatures. All water connections are dry. Please see pictures of torn floor that were there behind the fridge before repairs were started.

Near Willow, Tow, TX 78672
Diego G.

Diego G.

DRYER WHIRLPOOL MEDX655DW1 "arrived on site. Check for no heat issues. Found blower wheel damaged not allowing air to go outside. Replaced blower wheel and cycled, all functions tested OK. Also instructed customer that they will need to clean out exhaust so dryer can perform correctly. No leaks present. Job complete"

Near Sierra Dr, Lockhart, TX 78644
Diego G.

Diego G.

DRYER WHIRLPOOL MEDX655DW1 "arrived on site. Check for no heat issues. Found blower wheel damaged not allowing air to go outside. Replaced blower wheel and cycled, all functions tested OK. Also instructed customer that they will need to clean out exhaust so dryer can perform correctly. No leaks present. Job complete"

Near Sierra Dr, Lockhart, TX 78644
Diego G.

Diego G.

DRYER WHIRLPOOL MEDX655DW1 "arrived on site. Check for no heat issues. Found blower wheel damaged not allowing air to go outside. Replaced blower wheel and cycled, all functions tested OK. Also instructed customer that they will need to clean out exhaust so dryer can perform correctly. No leaks present. Job complete"

Near Sierra Dr, Lockhart, TX 78644
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH32519FS1 "I’ve on site for the unit display will turn off. Customer has a video of the units will power off and on constantly. Tested the unit and found the unit will need a new control board, ui control, and the control panel Due to the relay on the control board is defective.; ordrng 1 W11123955 (cntrl-elec UI) and 1 W11221051 (CONTROL)"

Near Casstello Dr, Round Rock, TX 78665
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC704FSS00 "You have never done this repair before speak with KB about how to replace waterline assembly properly. Arrived on site found no ice production, tested icemaker through diagnostic cycle and it passed. Inspected failed to and found blue wire for heater is broken, took one picture. Will need to replace fill tube assembly to correct issue. No water leaks at time of service.; ordrng 1 W11230096 (FILL TUBE ASSEMBLY)"

Near Grace, Kyle, TX 78640
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT348FMES00 "Arrived on site for no ice, found ice maker stuck and not responding, replaced ice maker and tested good no leaks on site"

Near N Interstate Hwy 35, Pflugerville, TX 78660
Lou S.

Lou S.

MICROWAVE KITCHENAID KMBS104ESS02 "arrived on site to inspect microwave. Upon further inspection, I found that the wave guide was burnt and melted. I contacted whirlpool safety and made a report of my findings. Spoke to Brion who provided File #7724122536. Advised the customer that someone from whirlpool would call them with a resolution. Took photos of damage. Job completed."

Near Fox Sparrow Trail, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL GU2455XTSS3 "arrived on site to inspect dishwasher element. Upon arrival, I found that the float assembly had come off and melted onto the element. I verified that the switch was good. I am ordering the standpipe ad float assembly and CNOTE LSO and scheduled return service for 02/18/19. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 1 WP8268895 (float-asm) and 1 WPW10175383 (standpipe)"

Near Bellamy Cir, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site for damaged fresh food door,found large dent on door,removed damaged fresh food door. Installed new fresh food door checked door seal good installed nameplate"

Near US-290, Austin, TX 78736
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ Arrived onnsite and found motor and impeller stripped and inseparable. Secured existing parts. In event of repeat failure order entire motor housing assembly as motor and impeller cannot be separated

Near S Railroad Ave, Pflugerville, TX 78660
James C.

James C.

RANGE WHIRLPOOL WCG97US6DS00 Arrived on site and tested operation. I found all burners light with proper flame. Customer concern with burners taking up to 30 minutes to boil a pot of water except for the center burner. Instructed customer that the center burner will have the best result for boiling larger pots of water and that small pots would boil on the other burners but may take longer due to the difference in btu output of each burner. Unit working as designed. Job complete

Near Big Tree Trail, Leander, TX 78641

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