Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 7565 customer reviews

Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site and found unit vent cover out of place preventing door from closing properly. Corrected cover placement. Unit is now operating as designed.

Near Moriano Cove, Round Rock, TX 78665
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC0AS02 Arrived on site to test oven and find unit heating properly. All checks good.

Near Emory Stable Dr, Hutto, TX 78634
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW72HEDW0 Arrived on site for leaking washer . Found outer spring is missing from bellow . Checked bellow could find any defect but will bring back just Incase . Ordering clamp . Customer is requesting an AM if possible on 11/19 . No other water leaks detected . ; ordrng 1 W11266654 (CLAMP)

Near West Ave, Austin, TX 78701
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW7000DW3 Arrived on site and found unit with pressure fault and off balance overload. Found customer using too much detergent. Advised on use and care and calibrated unit.

Near Chris Kelley Boulevard, Hutto, TX 78634
Wesley P.

Wesley P.

ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site and found internal drain pump motor shorted. All other functions check good. Ordering internal drain pump to repair. No leaks at time of service. ; ordrng 1 WPW10489125 (pump)

Near Round Rock, TX 78665
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS571CIDB02 SR7723420254 arrived on site and calle techline for repeat problem. Found unit air baffle to noisy for customers expectations. Unable to repeat symptom on site. Replaced baffle based on customers complaint. All else checks good.

Near Danish Dr, Hutto, TX 78634
James C.

James C.

OVEN WHIRLPOOL JJW2830DP02 Arrived on site and installed new temp sensors in upper and lower oven. Ran at 350 and found temps to now be correct. Unit working properly. Job complete.

Near Oak Point Court, Liberty Hill, TX 78642
James C.

James C.

WASHER MAYTAG LAT2500AAE Arrived on site and tested operation. Found oil leaking from transmission and had gotten into the brake assembly as well. Unit will need new transmission and break assembly to repair.

Near Salt Fork Dr, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site and installed new control and thermistor fan kit. Tested unit for proper operation and found right side fresh food door gasket has began to fail and the lower flap is coming off. Unit will need right side gasket to complete repair; ordrng 1 W10407212 (gasket-fip)

Near Umbrella Sky, Liberty Hill, TX 78642
James C.

James C.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site and tested operation. Found unit fills with water but sump and motor not running. Found unit has a failed sump and motor assembly. Installed new and tested. Unit working properly and all water connections dry at time of service. Job complete

Near Canadian Springs Dr, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR GE SSS25KPFPHWW "arrived on site to inspect refrigerator not dispensing water. Upon further inspection, using a cup, I attempted to get water from the dispenser and got nothing. The customer advised that they had not changed the filter since January or February. They had a new filter, so I changed it out and tested and the unit dispensed water. I advised the customer to change the filter every 6 months. While writing up the ticket, I found a large amount of water coming from underneath the unit. I pulled the unit and found that the water valve was leaking at the dispenser hose connection. I attempted to tighten the connection, but the connection would not hold. I removed and replaced the water valve and tested and the water did not leak from the valve anymore; however, I found that the water line itself was badly cracked and from the pressure of the water the line cracked open and was leaking now. I am ordering the water storage coil and scheduled return service for 11/16/

Near San Antonio Rd, Georgetown, TX 78633
Lou S.

Lou S.

DISHWASHER KITCHENAID KUDS30IXBT7 "arrived on site to inspect dishwasher not cleaning. Upon further inspection, the customer advised that the unit is not cleaning and leaving a white film on the dishes. She provided a pot that had what appeared to be rinse aid residue in it. I placed the unit in diagnostics And it showed error codes 10/1, 6/6, 6/4. I cleared the error codes and continued with testing. The unit operated as designed with no error codes at the end of testing. Looking inside the unit, I found the feed tube assembly port was open. The flapper inside the tube was not sealing correctly. Also, I found a large amount of rinse aid debris at the bottom of the tub. I opened the rinse aid cap and found the dial all the way at Max. The customer advised that they have a water softener. I reset the dial to #1 and retested. At the end of testing, I found rinse aid residue leaking from the dispenser. I am ordering the feed tube assembly and a dispenser and scheduled return service for 1

Near Guadalupe Trail, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWX655DW1 "Arrived on site for washer intermittently agitating. Performed diagnostics mode and checked fault code history. Found error code F2-E1 stuck key, F7-E1 basket speed fault and F0-E5 off balance load. Ran automatic test cycle and found unit not agitating or spinning. Performed tested voltage at connector J2 P1 and P2 . Found not within range. Removed faulty control and installed new. Tested unit and found motor making humming noise. Tested speed sensor resistance and found out of range. Will need to replace actuator to complete repair. Schedule return for Friday the 16th. ; ordrng 1 W10913953 (ACTUATOR ) and 1 W11095106 (WIRE HARNESS ) and 1 W11158831 (CAPACITOR )"

Near King Ln, Leander, TX 78641
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site and found rc has water standing in bottom again. Vacuumed water up and found water to be coming from drain as I was barely able to get a zip tie through it. Called tech line and spoke to Bruce 7723423495 unit has a collapsed drain tube in the cabinet. No recommended repair at this time due to the drain tube is not accessible to replace. Instructed customer of findings.

Near Sugarberry Dr, Cedar Park, TX 78613
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL GI6FARXXYF07 "Arrived on site for no ice, found ice maker not telling valve to fill. R&r IM and tests good no leaks on site

Near Windmill Ranch Rd, Georgetown, TX 78633
James C.

James C.

REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site and checked temp in freezer and fresh food compartments. Found freezer at 42 degrees and fresh food at 38. Ran test 4 in diagnostics to test sealed system. Found both evaporators cycle and all fans running and freezer compartment began cooling down. After taking the unit out of diagnostics the freezer was no longer dropping in temp after waiting the 20 minutes for unit to cycle back over to the freezer compartment. Unit will need new control to repair. Found that the control has to come directly from Whirlpool. Office to quote customer on control price.; ordrng 1 W10581605 (cntrl-elec)

Near Sidewinder, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR WHIRLPOOL GI5SVAXVL01 Arrived to inspect ice maker not working. I verified the complaint with the customer. Removed and replaced ice maker with the previously ordered part. All water lines were dry at the time of service. Will call customer back by end of business to see if new part is producing ice

Near Basset Dr, Killeen, TX 76543
Tyler B.

Tyler B.

OVEN WHIRLPOOL WFG540H0ES1 "Arrived on site for too low of heat, found range heating to 343' R&R sensor and tested good. No gas leak on site"

Near Tradinghouse Creek St, Georgetown, TX 78633
Clif L.

Clif L.

MICROWAVE WHIRLPOOL GT4185SKB3 "Arrived on site to diagnose a microwave with a turntable that is not operating. Tested unit and found glass turntable rest is cracked where it attaches to motor shaft. Rest will need to be replaced to complete repairs but part shows no longer available through supplier. Office will need to research part and if it cannot be obtained, they will contact American home Shield so they can decide how to proceed with claim.; ordrng 1 8172018 (support (NLA)) and 1 CNOTES (RESEARCH PART)"

Near Champions Dr, Georgetown, TX 78628
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0AS02 "Arrived on site for no power, found therm fuse popped, R&R fuse and tested good.

Near Mozart St, Round Rock, TX 78665
Paul R.

Paul R.

OVEN JENN-AIR JJW8330DDS "Arrived onsite for the oven with the touchpad that stopped working. I found only the cancel, clean, bake, & timer buttons responding. I found the buttons on the touchpad with no continuity.. I replaced the control panel and tested all of the selections. The unit is working as designed. Call complete."

Near Easter Cove, Austin, TX 78757
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED7500VW1 "Arrived on site for “no power to unit” complaint. Inspected unit and found it to be performing as designed. Tested through all cycles. Found no issues with unit performance. Unable to contact customer, to collect service fee. Office will need to contact customer, to collect.

Near Duval St, Austin, TX 78751
Jonathan  S.

Jonathan S.

VENTHOOD WHIRLPOOL UXT5236BDS "Arrived on site for venthood lights smoking when on. Performed diagnostics and tested lights. Found oil on light cover. Attempted to remove and found it had stained glass light cover. Removed lights assembly and installed new. Tested operation, all tested good."

Near Ridley House Cove, Leander, TX 78641
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher making a rattling noise and not cleaning dishes. Performed diagnostics mode and found error code 6-1 no water to dishwasher. Found water valve to dishwasher in off position. Turned water to unit and continued automatic test mode. Checked amp draw on heater at 6.5 amps. Tested for hot temperatures at end of test cycle. Spoke with customer on user care guide. All tested good, no water leaks present."

Near Del Sol Dr, , TX 78641
Jonathan  S.

Jonathan S.

WASHER MAYTAG MFW9700SQ1 "Arrived on site for washer shaking when in high spin cycle. Performed diagnostics mode and ran test cycle. Gained access to shocks and springs. Inspected shocks and springs. Monitor unit in high spin cycle. Checked balance of unit. All tested good, no water leaks present. Spoke with customer on user care."

Near Caddo Lake Trail, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site to install previous diagnosed part. Gained access to dispenser, removed failed dispenser and installed new. Performed diagnostics mode, error 5-1 door not closed in time allowed. Monitor test cycle and checked water connection. All tested good, no water leaks present."

Near Fairway Ridge Rd, Georgetown, TX 78633
Joseph C.

Joseph C.

OVEN MAYTAG MGR6600FZ0 "Arrived on site for “oven door hanging off unit” complaint. Inspected unit and found hinges broken. Removed and replaced hinges. Unit is performing as designed. No leaks detected, at time of service."

Near Shoalwood Ave, Austin, TX 78756
Joseph C.

Joseph C.

WASHER MAYTAG MHW6000AW0 "Arrived on site for “F09E01 error code” complaint. Inspected unit and found cloth and animal hair to be clogging drain pump. Also, found that hot and cold supply lines were switched. Removed materials from drain pump and switched supply lines to proper shut offs. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Chevy Chase Dr, Austin, TX 78752
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG525S0HZO Arrived on site and found guide had fallen off and was under range . Replaced left side guide and all is normal with range . No gas leaks detected at time of service . Job complete .

Near Tillotson Ave, Austin, TX 78702
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for no cool. Removed evaporator cover no frost on evaporator can hear noise of air or refrigerant leaking out. Adjusted cap tube can hear leak in heat exchanger in cabinet called tech support. Customer service number 1800-253-1301 file 7723415218

Near Rio Grande St, Austin, TX 78705
Robert J.

Robert J.

WASHER WHIRLPOOL WTW5000DW1 Arrived on job for complaints of clothing knotted. Replaced control and calibration program ran. No leaks detected. Job complete

Near Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of noise issue and not making ice. Found noise coming from freezer evaporator fan motor hitting ice build up. I found unit was not defrosting properly all the time, I found faulty control board, I replaced control unit tested good."

Near Cap Ridge Peak, New Braunfels, TX 78130
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFC150M0EW1 "Arrived on site for customer complaint of front left burner staying on high, found faulty switch, I replaced switch, unit tested good."

Near Ridgewood Ave, New Braunfels, TX 78130
Robert J.

Robert J.

DISHWASHER WHIRLPOOL KDTE404DSP0 Arrived on job for complaints of not washing. Found glass in drain pump. Removed glass and test.

Near Sterling Panorama Terrace, Austin, TX 78738
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site for customer complaint of turn table not working and interior light not working, found faulty control board. Ordering control. ; ordrng 1 W10892389 (cntrl-elec)"

Near Val Verde Dr, New Braunfels, TX 78130
Robert J.

Robert J.

DRYER WHIRLPOOL WHD3090GW0 Arrived on job for complaints of not heating. Dryer in apartment 139. Ran diagnostics and no code. Test heater working normal ventless dryer low heat.

Near Bee Cave Pkwy, Bee Cave, TX 78738
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job for complaints of no lights and water. Ran diagnostics and switches working. Replaced control and water and lights now working. No leaks detected

Near Sebastians Run, Austin, TX 78738
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8500DC4 Arrived on job for complaints of dispenser leaking. Found valve not shutting off completely. Replaced valve and test. No leaks detected.

Near North Sage Hollow, Dripping Springs, TX 78620
Robert J.

Robert J.

OVEN JENN-AIR JJW3830WP02 Arrived on job to replace panel. Part is damaged mount and board. Ordered new panel. ; ordrng 1 W10673678 (panl-cntrl)

Near Nautilus Ave, Lakeway, TX 78738
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for oven not maintaining temperature. Inspected gasket and found not in correct position and allowing heat to escape. Corrected gasket. Performed temperature test and measured preheat temperature at 356°. Found average temperature at 350°. All tested good.

Near Haystack Creek Trail, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

DISHWASHER GE GSD3360N20SS "Arrived on site to install previous diagnosed parts. Gained access to sump and installed filter ball and spray arm. Tested operation. All tested good, no water leaks present. deductible on credit card."

Near Bumble Bee Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

VENTHOOD UNKNOWN K250HSS2 "Arrived on site for venthood light switch not operating. Performed diagnostics mode and found failure within switch. Will need to replace switch. Customer paid in full on credit card. Office to schedule appointment when ETA is available on part.; ordrng 1 P1434 (SWITCH) and 1 SEENOTE (SCH RETURN )"

Near San Marino Trail, Georgetown, TX 78633
Arthur B.

Arthur B.

DISHWASHER GE DDT595SSJ2SS "Arrived onsite for customer complaint of dishwasher not starting and not powering on. Call GE TAG and advised to check all wiring. Possible short causing CSM to trip. Upon inspection, found heater wire and nut was loose causing water to drip on to wire and ground out. Was able to tighten nut and secure wire. Powered unit up and enter service mode to reset CSM. Unit now fills,washes,drain and heats as intended. All water connections were dry at time of service."

Near Settlement Rd, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WASHER MAYTAG MVWC565FW0 Arrived onsite for customer complaint of agitator on top load washer has holes. Confirmed hole on bottom of agitator. Removed and replaced agitator assembly. Reassembled and calibrated unit. Unit completed successfully. All water connections were dry at time of service.

Near S 1st St, Copperas Cove, TX 76522
Arthur B.

Arthur B.

DRYER GE DHDVH66EH1BB Arrived onsite for customer complaint of dryer making loud grinding noises when tumbling. Removed front and found lodged bobby hair pin. Removed obstruction and also installed new bearing glides. Reassembled. Tested unit. Dryer not tumbles quietly as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Kelso Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

DISHWASHER GE GLD5660R00SS "Arrived onsite for customer complaint of dishwasher not starting. Removed panel and found door interlock switch guide and spring had come off housing. Reinstalled guide and spring and secured cover. Tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Scott Dr, Copperas Cove, TX 76522
Steve C.

Steve C.

REFRIGERATOR MAYTAG MSD2641KEB Arrived on site to replace the valve due to not making ice. Replace the valve and tested the unit. Icemaker cycled and is working properly. Customer paid in full on the first visit and all water connections were dry at the time of service.

Near Bello Cir, Georgetown, TX 78628
Lou S.

Lou S.

WASHER GE GTW220ACK1WW "arrived on site to inspect washer not draining. Upon further inspection, the customer advised that the unit wasn’t doing anything. I placed the unit in diagnostics and tested and found error code 14-lid lock failure. I opened up the lid and removed the lid lock and tested continuity and is was open. Management agreed to the repair and I replaced the switch and tested the unit and it operated as designed. The office is to charge the credit card on file for this service call. No water leaks observed during service, job completed."

Near S Lakeline Blvd, Cedar Park, TX 78613
Thomas L.

Thomas L.

OVEN WHIRLPOOL KODE300ESS04 Arrived on site for no operation. Unit was totally in operable. Removed control panel and found power to the main control but no power out of control. Re-ordering partW11179310; ordrng 1 PARTSRESEARCH and 1 W11179310 (CONTROL)

Near FM 243, Bertram, TX 78605
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived on site for loud noise. Diagnosed diffuser gears making loud noise. Removed faulty diffuser installed new diffuser powered unit on unit working as designed.

Near Cliffs Edge Dr, Austin, TX 78733
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Arrived on site for freezing in fresh food and crisper shelf missing grace support. Replaced damper control installed brace support to,crisper shelf"

Near Del Dios Way, , TX
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator making loud rattling noise. Upon further inspection, I could hear the noise as soon as I walked up to the unit. When I opened the left rc door, the noise stopped. I closed the door and opened the fc door and could hear the noise coming from the Evap area. I removed the fc door and drawers and removed the Evap cover to find some ice buildup on the evaporator. Using my steamer, I removed the ice and found the thermostat in the wrong place. I repositioned the thermostat and placed a zip tie around it along with foil tape to hold it in place. I found a small block of ice in between the drain tube port and kept holding the evaporator. Once I removed the ice, the noise stopped. I replaced the Evap cover, drawers ad fc door ad pulled the unit from its place. While pulling it out, I find the unit really difficult to move. I removed the back cover and found the drain tube had a gap. Using manufacturers approved silico

Near Prestancia Dr, Austin, TX 78717
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for no cool. Customer had unit powered off. Per customer unit was completely off and not cooling no thing was running only lights on. Powered unit on control hesitated to power on,ran diagnostics weak fan speed from fresh food evaporator ran test 4 good frost pattern on evaporator. Diagnosed faulty main control and faulty Evap fan motor. Installed new control and fan motor,secured thermistor to correct location with zip tie."

Near Isernia Dr, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for led flickering and loose handles. Diagnosed failed led bulb. Checked warranty,bulb not covered. Checked door handles found set screw behind handle loose and not fully installed. Removed handles installed set screws reinstalled handles checked handle operation good."

Near Eventide Ln, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for not freezing correctly. Checked temp in freezer reading 22°-24° found partial frost pattern on evaporator. Diagnosed leak at evaporator joint connection ordering new freezer evaporator,job will need 2 hrs for repairs. ; ordrng 1 2HRS (2 HRS FOR REPAIR) and 1 W11256565 (EVAPORATOR) and 1 WPW10143759 (DRIER UV)"

Near Turk's Cap Pass, Austin, TX 78737
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site unit working as designed no,issues with refrigerator"

Near Bluff Springs Rd, Austin, TX 78744
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC604FSS00 "arrived on site to install previously diagnosed and ordered part. Using a piece of wire approximately one foot long and electrical tape, I taped the wire to the end of the water tube that goes to the ice maker and pull3d the tube out to replace it due to the heater wires being broken. Once I had the tube pulled out, using the wire and tape, I taped the water tube end and pulled it through the door. I reconnected the water tube to the incoming water line at the door hinge and plugged the heater in. Using foil tape, I taped the heater wires to the back of the wall of the door to keep them out of the way to avoid pinching them and breaking again. I reinstalled the ice maker and tested and the unit operated as designed. No water leaks observed during service, job completed."

Near Valderrama Ct, Austin, TX 78717
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE104EWH2 Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor. Replaced sump and motor Test unit after replacing sump and motor and unit working correctly no leaks present at this time.

Near W Mary St, Austin, TX 78704
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WGG555S0BS01 Arrived on site to replaced valve. Replaced valve test unit for leaks no leaks present at this time. Also installed the knob and unit working correctly job complete

Near E 14th St, Austin, TX 78702
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG525S0HZ0 Arrived on site to test unit for LR burner flame to high. Test unit and found wrong orifice at burner. Will need to order new orifice WPW10170508. Reschedule for Friday 11/16 ; ordrng 1 WPW10170508 (ORIFICE LR)

Near St Edwards Dr, Austin, TX 78704
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOC54EC7AS00 "Arrived on site to test unit for unit saying function not available. Test unit and found bad control and bad panel. "

Near Liberty Park Dr, Austin, TX 78746
Leonardo C.

Leonardo C.

RANGE JENN-AIR JES9800CAS02 Arrived on site to test unit for unit not responding to buttons. Turned breaker on and off and unit working as designed. unit baking and broilers cycles working. Job complete

Near Roadrunner Rd, West Lake Hills, TX 78746
Leonardo C.

Leonardo C.

MICROWAVE JENN-AIR JMC2427DS01 Arrived on site to test unit for no display. Test unit and found bad panel. Replaced panel test unit and unit working correctly. Job complete all buttons and display working.

Near Canyon Creek, West Lake Hills, TX 78746
Thomas L.

Thomas L.

DRYER MAYTAG MEDX655DW1 Removed and replaced failed temperature selector switch. Tested unit. All operations are normal. Dryer vents at the house events are clear.

Near W Bluebriar Dr, Granite Shoals, TX 78654
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF535SMBW00 Arrived on site or no ice condition. Found stalled icemaker motor. Replaced and tested. New icemaker worked properly. All water connections were dry.

Near E Pheasant Dr, Marble Falls, TX 78654
Diego G.

Diego G.

RANGE WHIRLPOOL WETGHJI Arrived on site. Customer wants to cancel. They are getting another cooktop.

Near Comal Springs, Canyon Lake, TX 78133
Diego G.

Diego G.

RANGE WHIRLPOOL WETGHJI Arrived on site. Customer wants to cancel. They are getting another cooktop.

Near Comal Springs, Canyon Lake, TX 78133
Diego G.

Diego G.

RANGE WHIRLPOOL WETGHJI Arrived on site. Customer wants to cancel. They are getting another cooktop.

Near Comal Springs, Canyon Lake, TX 78133
Paul R.

Paul R.

DISHWASHER WHIRLPOOL KDTE204DSS0 "Arrived onsite for the dishwasher that is not spraying and making a crunching noise. I checked stored error codes and found F8E1, F3E4, F6E4, & F6E1. The customer had cleaned the filter and the unit started washing correctly. I found the drain pump with debris in it. I removed the pump and found a small piece of glass in the unit. I removed the glass and tested the machine. The unit is working as designed. I advised mr to get a cleaner and run thru the unit to clean up the lime scale and soap scum. Call complete."

Near Craig Dr, Austin, TX 78727
Diego G.

Diego G.

DRYER MAYTAG PYET244AYW Arrived on site. Check for no operation issues. Found unit kick it off after 10 minutes of running. Was able to create issue and verified voltage all checked OK. Called tech-support and they are recommending replacing door switch. Rescheduled for 11/19/18 per cust. need autho. File#7723418862; ordrng 1 WP53-0148 (DOOR SWITCH ) and 1 CNOTES (CNOTES )

Near Cliffwood, Canyon Lake, TX 78133
Diego G.

Diego G.

DRYER MAYTAG PYET244AYW Arrived on site. Check for no operation issues. Found unit kick it off after 10 minutes of running. Was able to create issue and verified voltage all checked OK. Called tech-support and they are recommending replacing door switch. Rescheduled for 11/19/18 per cust. need autho. File#7723418862; ordrng 1 WP53-0148 (DOOR SWITCH ) and 1 CNOTES (CNOTES )

Near Cliffwood, Canyon Lake, TX 78133
Diego G.

Diego G.

DRYER MAYTAG PYET244AYW Arrived on site. Check for no operation issues. Found unit kick it off after 10 minutes of running. Was able to create issue and verified voltage all checked OK. Called tech-support and they are recommending replacing door switch. Rescheduled for 11/19/18 per cust. need autho. File#7723418862; ordrng 1 WP53-0148 (DOOR SWITCH ) and 1 CNOTES (CNOTES )

Near Cliffwood, Canyon Lake, TX 78133
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived onsite for the refrigerator that has lights but it’s not powering on. I found the unit working as designed when I arrived. The unit was at temp in both compartments and the ice bin was completely full. There were no water leaks present at the time of service. Call complete.

Near Farm to Market Rd 1325, Austin, TX 78728
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 Arrived onsite for the refrigerator frosting up in the FC. Ms stated she has an extended warranty thru Home Depot. Ms stated she called Home Depot and the person told her to call us direct. I called the office and spoke with Callie. Callie is getting CS to call me back. Spoke with CS and I explained to me that we have to get a dispatch from the extended warranty provider to perform service. I explained to ms to tell Home Depot she needs extended warranty service set up. Call complete.

Near La Salle Dr, Austin, TX 78727
Scott  M.

Scott M.

WASHER GE GUD27GSSM1WW Arrived on site replaced slides and rear bearing bracket . Unit is still making noise .took unit apart again and could see any defects or signs of unusual wear and tear unit is functioning as designed . After taking to couple other techs not much more to replace. No gas leaks detected at time of service . Job complete.

Near Tillotson Ave, Austin, TX 78702
Scott  M.

Scott M.

DRYER AMANA NED4655EW1 "Arrived on site for no heat dryer . Checked voltage at outlet and terminal block , dropping a leg of power. Checked and flipped breakers . Unit is now heating up . Recommend to have an electrician look at breakers . No lint build up at time of service . Job complete ."

Near Montclaire St, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on site for condensation issue in freezer. Whirlpool replacing refrigerator

Near Bluff Springs Rd, Austin, TX 78744
Scott  M.

Scott M.

REFRIGERATOR UNKNOWN PDS22SFSARSS "Arrived on site for smoking and electrical smell . Found when freezer light switch is pressed close the water valve will activate for a second or two unless the IM is turned off . Ordering mother board , ice maker , and light switch . autho. Nonwater leaks detected . Please call to set return visit . ; ordrng 1 AUTHO and 1 IM6D and 1 WR23X21073 (switch light) and 1 WR55X10942P (CONTROL)"

Near Rainey St, Austin, TX 78701
Lou S.

Lou S.

DISHWASHER KITCHENAID KUDK03ITBL3 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, the customer advised that the top spray arm is not cleaning the dishes and the unit is making a loud noise. I placed the unit in diagnostics to test. While running in test mode, the unit was making a loud noise that appeared to be coming from the sump/motor assembly. The upper spray arm had lots of debris is in which is keeping it from spraying and it appeared that the middle spray arm was not operating. I removed the accumulator assembly and the inlet protector and found that the chopper assembly was broken. The customer discussed the repair with his wife and they decided to not complete the repair as they will look into purchasing a new unit.job completed."

Near Splitarrow Dr, Austin, TX 78717
Lou S.

Lou S.

OVEN WHIRLPOOL GBD307PRY01 "arrived on site to inspect oven not working. Upon further inspection, I found that the unit had no power. I turned the power on at the breaker and found that the display was not coming on, but the unit would beep when I pressed a button/key on the UI. I removed the UI to expose the control and terminal block. Using my multimeter, I verified voltage at the terminal block and control. The control is getting voltage but is not responding. I verified continuity to the fuse and door switches. I advised the customer that the control is no longer available, but I could pull the control and have it sent it to get rebuilt. The customer agreed to the repair and paid in full. I removed the control and reinstalled the UI and slid the oven back in its space. I advised the customer that the rebuild would take 7-10 days and the office would schedule return service. ; ordrng 1 8303833 (PULL FOR REBUILD)"

Near Along Creek Cove, Austin, TX 78717
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for no cool condition. Found unit was totally dead. All operations worked in diagnostics but not its own. Turned power off to unit. Reapplies power and all things started up properly. Customer to observe unit. All water connections were dry.

Near Stone Mountain Dr, Marble Falls, TX 78654
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to diagnose a dishwasher with the sprayer arm that will not stay mounted. Tested unit and found retainer clips for tops sprayer arm broken causing mountain failure. Replaced retainer clips and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Running Rope, Austin, TX 78731
Clif L.

Clif L.

DRYER WHIRLPOOL WED5600SQ0 "Arrived on site to diagnose a dryer that is not drying efficiently. Tested unit and found no mechanical failures to dryer at this time. Advised homeowner on lack of air flow running through external venting causing long drying times. No repairs are needed at this time and all is working properly, as homeowner cleaned outdoor vent screen while I was at the home. Advised to have vent cleaned every 6 months to prevent fires."

Near Lime Stone Cir, Austin, TX 78731
Clif L.

Clif L.

DISHWASHER GE GSD4260J00SS Arrived on site to replace weak drain solenoid for dishwasher. Replaced solenoid and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Bright Sky Overlook, Austin, TX 78732
Clif L.

Clif L.

WASHER MAYTAG MVWB855DC0 Arrived on site to replace valve and drawer for washing machine dispenser. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Tierra Grande Trail, Austin, TX 78732
Clif L.

Clif L.

COOKTOP JENN-AIR CVG2420W "Arrived on site to diagnose a cooktop that will not ignite properly. Tested unit and found right rear burner igniter Not mounted to cooktop service preventing proper ignition. Upon trying to remove burner head assembly found Venturi nut welded to orifice holder. As nut started to turn burner assembly turned with it and broke gas supply linethat goes to right rear burner from valve. Gas line Venturi nut, and holder would need to be replaced on the right rear and right front burner assembly’s to complete repairs but parts are no longer available. Office will need to contact home warranty company and advise them to to age parts are not available. Home warranty company will need to resolve claim as no repairs can be done.; ordrng 2 71001082 (VENTURI NUT (NLA))s and 1 71001087 (HOLDER (NLA)) and 1 71001089 (HOLDER (NLA)) and 1 71001155 (TUBE (NLA)) and 1 71001156 (TUBE (NLA))"

Near Charthouse Cove, Austin, TX 78730
Clif L.

Clif L.

DRYER WHIRLPOOL WED5840SW0 Arrived on site to replace timer for dryer. Replaced timer and tested unit. Found all is functioning properly at this time.

Near Emerald Ridge Dr, Austin, TX 78732
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS571CIHB00 Arrived on site for the unit freezer has frost buildup. Found the top of the ice bin container has frost buildup due to the seal has a small gap. Also found the liner on the freezer has a small gap. Use the adhesive to apply to the liner and use the heat gun to reshape the gaskets freezer. Tested the unit and unit is working properly. All water connections were dry at the time of service.

Near S Ridge Cir, Georgetown, TX 78628
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Arrived on site to replace the compressor, access valve, and tube kit due to unit not freezing or cooling. Replaced all parts and added 5.3 oz of refrigerant. Unit works properly and advise maintenance to wait 24 hours for the unit to start freezing and cooling. No water connections to the unit."

Near Westinghouse Rd, Georgetown, TX 78626
Steve C.

Steve C.

DRYER GE GTDP280GD3WW "Arrived on site for the unit is not heating. Tested the unit and found good air flow to the outside. Disassembled the unit and found the single coil has no resistance and the igniter is weak and brittle. Replaced both parts and tested the unit. Unit ignites and heats properly. Customer has a one year warranty on parts and labor. No gas present and advise to clean air vents every six months."

Near Rock Mill Loop, Georgetown, TX 78626
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRFC704FBS00 "KRFC704FBS00 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the compressor, non-dye drier and service port, noting that there was little refrigerant within the system and there appeared to be a leak at the factory service stub. After vacuuming the system and monitoring for leaks and charging, I found the unit had irregular pressures anytime the three-way valve assembly would switch to the fc or rc evaps. Test mode 40 and regular operation displayed the same issue. I recovered the unit and verified no restrictions within primary tubing structures and found the issue within the three-way valve. Office to order and schedule for return service. Please allow two hours service. No water connections to unit. ; ordrng 1 CNOTES (2 HOURS SEALED SERVICE) and 1 OILLESSGAUGES (NON-DYE GAUGES ) and 1 W10865727 (valve) and 1 W11225850 (COVER, LH BK)"

Near Faubion Dr, Georgetown, TX 78628
Arthur B.

Arthur B.

DRYER MAYTAG MEDB835DC4 "Arrived onsite for dealer complaint of dryer not drying. Removed power cover and found red wire terminal broke. Used terminal block kit to repair wiring. Connected plug and tested unit. Unit now heats,tumbles as intended. No other issues found. Dryer lint trap clean at time of service."

Near E Central Texas Expy, Killeen, TX 76543
Steve C.

Steve C.

DISHWASHER KITCHENAID KDTE254EBL2 Arrived on site for the unit dispenser is not opening up during the wash cycle. Tested the unit in diagnostics and received error code 10–1 dispenser problem. Found the dispenser solenoid is not opening and is defective. Replace the dispenser and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Los Comancheros Rd, Austin, TX 78717
Steve C.

Steve C.

WASHER WHIRLPOOL WTW7500GW0 Arrived on site for the unit is making noise during spin and agitate. Customer has several videos of the noise. Tested the unit in diagnostic no error codes. Found the gear case splines are defective. Unit needs a new gear case. All water connections were dry at the time of service.; ordrng 1 W10811956 (GEAR CASE)

Near Highland Horizon, Austin, TX 78717
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE515S0EB1 Arrived onsite for customer complaint of trip prices that hold oven glass hasn’t been replaced since last service call. Customer did advised that she is in only available on Monday’s. Ordering LH/RH oven door trim to complete repair. Advised customer that oven does fluctuate up and down to maintain temperatures. No other issues found.; ordrng 1 W10761014 (trim-door rh) and 1 W10761018 (trim-door lh)

Near Claymore St, Killeen, TX 76542
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to diagnose a dishwasher that is making a growling noise during cycle. Tested unit and found no mechanical failures at this time for error codes saved in control through diagnostics. Homeowner pointed out noise while drain pump was running. Found no failures or abnormalities while pump was running. Advised homeowner that this is normal operation and no repairs were needed at this time. Did note parts and labor authorization through entitlement check. No charges due from homeowner on this trip. No leaks were found at time of service.

Near Bella Cima Dr, Austin, TX 78734
Jonathan  S.

Jonathan S.

RANGE GE JBP66SM2SS "Arrived on site to install previous diagnosed part. Gained access to latch assembly, removed failed latch assembly and installed new. Tested door operation, all tested good."

Near Bumble Bee Dr, Georgetown, TX 78628
Steve C.

Steve C.

DRYER GE DPVH890EJWW Arrived on site for the unit will not turn on. Test of the units and no power on the display. Check voltage and found it is only getting 120 V from the L2 and neutral. Reset the breaker and the unit is working properly. Advise customer to clean air vents every six months.

Near Conchos Trail, Austin, TX 78726
Steve C.

Steve C.

MICROWAVE KITCHENAID KHHC2090SSS3 "Arrive on site for the unit is not heating. Tested the unit and found the unit will need a new magnetron. Will need a second man for the next visit to drop down the unit.Quoted the customer for the magnetron .

Near Davis Mountain Cove, Austin, TX 78726
Clif L.

Clif L.

COOKTOP JENN-AIR JID4436ES0 Worked on site to replace control and power filter for cooktop blower. Replaced both parts and found LED driver assembly still not operating. LED driver will need to be replaced to complete repairs. I am also re-ordering main control and filter in case one is faulty. All three parts to be replaced at the same time to prevent cross electrical shorting. Return date is set for 11/20/18.; ordrng 1 W10913302 (cntrl-elec) and 1 W10913306 (transformr) and 1 WPW10716816 (cntrl-elec)

Near Ladin Ln, Lakeway, TX 78734
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for “unit not cooling” complaint. Inspected unit and found defrost drain blocked with backing foam. Ice had built up on top of evaporator, as if from sealed system leak. Removed blockage and reassembled unit. Unit is performing as designed. No leaks detected, at time of service."

Near Tracy Lynn Ln, Austin, TX 78721
Joseph C.

Joseph C.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site for “dishes not drying” complaint. Inspected unit and found to be performing as designed. Indicated to customer that plastic bodied dishwashers will collect moisture on walls, due to their design. No leaks detected, at time of service."

Near Caballo Blanco Rd, Austin, TX 78725
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED7500GC0 "Arrived on site for “dryer door not staying closed” complaint. Per previous diagnosis, removed and replaced dryer door. Unit checks good. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near View Ridge Dr, Austin, TX 78724
Jerry C.

Jerry C.

OVEN WHIRLPOOL KODE500ESS02 KODE500ESS02 Arrived to instal previously diagnosed and ordered part. I verified the button misreads and removed and replaced the UI. I cleared all errors and tested. Operational test good.

Near Barefoot Park Lane, Georgetown, TX 78628
Jerry C.

Jerry C.

REFRIGERATOR GE GSH25JSXNSS GSH25JSXNSS Arrived to instal previously diagnosed and ordered parts. I removed and replaced the door closer cams and tested. Door closing action greatly improved and the doors close as designed. No leaks observed during service. From prior service: quoted the customer for the hinge cam and thimble for the three remaining cam parts. Warranty applied to labor.

Near Belfalls Dr, Georgetown, TX 78633
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "WOC54EC0AS04 Arrived to inspect temperatures. I tested at 350 and the unit claimed preheat at 358 and climbed out to 370. 304, 410. I found temperature swings too large and the sensor will require replacement. The unit was not fully seated into the cabinet and there will be adjustment required to correct. Please schedule for 2 hours and GCO please. Office to order 4x mounting screws, grommets and leveling feet.; ordrng 4 BLACKMOUNTINGSCREWSRESEARCH (BLACK MOUNTING SCREWS )s and 4 W10759525 (grommet)s and 4 W10821321 (foot-level)s"

Near Tradinghouse Creek St, Georgetown, TX 78633
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WOC54EC0AS04 WOC54EC0AS04 Arrived to inspect noise. I found the cooling fan for the microwave very noisy. I removed and replaced the fan and tightened chassis hardware. Operational test good.

Near Holiday Creek Ln, Georgetown, TX 78633
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH73521CS6 Arrived on site and repaired lighting circuit with control. All checks good. Unit is now operating as designed. All checks good.

Near Hawks Swoop Trail, Pflugerville, TX 78660
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE104ESS1 Customer cancelled work order upon arrival. No reason given.

Near Winding Shore Ln, Pflugerville, TX 78660
Scott  M.

Scott M.

DRYER WHIRLPOOL WED7500GW0 "Arrived on site ,replaced facia . Tested unit , all checks good . No lint build up at time of service . Job complete ."

Near Beverly Rd, Austin, TX 78703
Diego G.

Diego G.

WASHER GE GHWN4250DWW "Arrived on site. Check for spinning issues. Found unit not shutting off on spin cycle. Called tech-support and they recommend replacing main control board. Replaced main control board and cycle, all functions tested OK. No leaks present. Job complete"

Near Driftwood Ridge, Spring Branch, TX 78070
Diego G.

Diego G.

WASHER GE GHWN4250DWW "Arrived on site. Check for spinning issues. Found unit not shutting off on spin cycle. Called tech-support and they recommend replacing main control board. Replaced main control board and cycle, all functions tested OK. No leaks present. Job complete"

Near Driftwood Ridge, Spring Branch, TX 78070
Diego G.

Diego G.

WASHER GE GHWN4250DWW "Arrived on site. Check for spinning issues. Found unit not shutting off on spin cycle. Called tech-support and they recommend replacing main control board. Replaced main control board and cycle, all functions tested OK. No leaks present. Job complete"

Near Driftwood Ridge, Spring Branch, TX 78070
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site.Replaced fill tube heater and icemaker. Cycled icemaker, all functions tested OK. No leaks present. Job2645"

Near Didgeridoo Trail, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site.Replaced fill tube heater and icemaker. Cycled icemaker, all functions tested OK. No leaks present. Job2645"

Near Didgeridoo Trail, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site.Replaced fill tube heater and icemaker. Cycled icemaker, all functions tested OK. No leaks present. Job2645"

Near Didgeridoo Trail, New Braunfels, TX 78132
Kevin B.

Kevin B.

DRYER MAYTAG MEDB835DW4 "Arrived on site and inspected dryer and found error code for no communication between the CCU and user interface, after replacing user interface all function has returned to the dryer. No lint found in cabinet at time of service, job complete"

Near Faro Dr, Austin, TX 78741
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW96HEAU0 "Arrived on site for leaking washer . Found water will spray from flow meter and diverter valve . Ordering flow meter ,diverter valve . And hoses for those . No other water leaks detected at time of service . Please call to set return visit . ; ordrng 1 W10239955 (hose) and 1 W10239956 (hose) and 1 W10538825 (hose) and 1 WPW10110225 (flowmeter) and 1 WPW10239942 (valve DIVERTER )"

Near Bryker Dr, Austin, TX 78703
Thomas L.

Thomas L.

COOKTOP JENN-AIR CVGX2423B Arrived on site and replaced all burn or switches. All burners no operate properly. Discussed the newness and the tightness of the new burners switches with both of the Mr. and the Mrs. customer.

Near Bay W Blvd, Horseshoe Bay, TX 78657
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED7000DW2 "Arrived on site and found error code F4E4 for restricted airfow, Found no airflow through lint screen. Removed vent hose connected to the wall and airflow has returned. Apartment maintenance will need to clean/clear vent to exterior of building. Office has credit card on file for service visit fee. Discussed vent cleaning with apartment management, job complete."

Near Monterey Oaks Blvd, Austin, TX 78749
Diego G.

Diego G.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on site. Check for error code issues. Found error code F8E3 for overflow issues. Verified no kinks in pressure switch hose. Will need pressure switch sensor main board and displayed to be replaced. Office to reschedule; ordrng 1 W10448876 (switch-wl) and 1 W10911023 (CONSOLE ) and 1 W11201293 (CONTROL )

Near Indian Ridge, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on site. Check for error code issues. Found error code F8E3 for overflow issues. Verified no kinks in pressure switch hose. Will need pressure switch sensor main board and displayed to be replaced. Office to reschedule; ordrng 1 W10448876 (switch-wl) and 1 W10911023 (CONSOLE ) and 1 W11201293 (CONTROL )

Near Indian Ridge, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on site. Check for error code issues. Found error code F8E3 for overflow issues. Verified no kinks in pressure switch hose. Will need pressure switch sensor main board and displayed to be replaced. Office to reschedule; ordrng 1 W10448876 (switch-wl) and 1 W10911023 (CONSOLE ) and 1 W11201293 (CONTROL )

Near Indian Ridge, New Braunfels, TX 78132
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4855HW1 arrived on site and inspected washer and found no error codes. Ran all functions in manual diagnostic with and without a load of clothes and all functions are operating properly. Customer is not happy with the way this washer functions in comparison to her previous 20 year old washing machine. It is operating as designed and intended. No replacement of parts or adjustment can change the noises it makes during operations. Spoke with tech line Sr7723419903

Near Honey Dew Terrace, Austin, TX 78749
Kevin B.

Kevin B.

DRYER MAYTAG MEDB725BW0 "Arrived on site and disassemble dryer and removed all lid from interior, inspected belts and fan blade and they are operating properly. Reassembled dryer and found it is heating properly and raised up to 255° on the highest setting. Dryer is tumbling properly, airflow exiting the dryer is good, and drum is tumbling correctly. No further adjustment a replacement of parts Ken change operation. Job complete."

Near Via Ricco Dr, Austin, TX 78749
Kevin B.

Kevin B.

DISHWASHER GE PDW7880V00SS "Arrived on site and found dishwasher tub is full of water, there is no RO system sharing the drain connection. Replaced inlet valves as it is Blakely stuck open. No water leaks from connections at time of service, job complete."

Near Mirafield Ln, Austin, TX 78737
Al R.

Al R.

DISHWASHER WHIRLPOOL DU1100XTPS6 "Arrived to inspect (LIGHT KEEPS ON FLASHING, BLINKING ON "CLEAN" AND WONT TURN OFF--WATER COMES IN TO UNIT) verified the complaint and ran the unit through diagnostic test mode. Customer did admit to using PODS in DW. Was advised not to use pods. Unit had excessive foam from pod use. Unit had 14 ohms during the continuity test. I ran the test again and the clean light did not blink while on this service call. All lines were dry at the time of service."

Near Sam-Neil Ln, Salado, TX 76571
Kevin B.

Kevin B.

OVEN WHIRLPOOL WFC310S0ES1 "Arrived on site and sound left front element receptacle is burnt out, will need a new receptacle to correct issue.; ordrng 1 814399 (receptical,surf.unit)"

Near Estancia Pkwy, Austin, TX 78748
Al R.

Al R.

WASHER WHIRLPOOL WTW7800XW2 "Arrived to inspect (WILL START CYCLE AND GIVE ERROR F51, THEN WILL NOT GO INTO CYCLE). Confirmed the F51 error code then removed and replaced the sensor (WPW10178988) ran the washer through diagnostic test mode and the unit passed. The customer advised that during the spin cycle the washer sounds like a loud turbine. The customer loaded the washer with laundry to try and reproduce the sound. I ordered the BEARING KIT & BEARING. no leaks observed at the time of service. Office to order above parts; ordrng 1 W10435302 (BEARING KIT ) and 1 W10447783 (BEARING )"

Near Windy Oak Rd, Belton, TX 76513
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH73521CS4 Arrived onsite for the microwave with a no heat condition. I found the magnetron defective because one of the magnets had come loose. I replaced the magnetron and tested the unit. The unit is putting out 1000 watts and is working as designed. Call complete. Use Authorization # WH9GRH9DPL1.

Near Turnbull Loop, Austin, TX 78717
Robert J.

Robert J.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived on job for complaints of no power. Found the electrical supply to dishwasher burned. Replaced wire nuts and test. No leaks detected.

Near Kothmann Rd, Dripping Springs, TX 78620
Robert J.

Robert J.

RANGE JENN-AIR JES9860CAB01 Arrived on job for complaints of noise from fan. Found bearing on motor bad. Will need to replace motor. Replaced motor and test

Near Blanco, TX 78606
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for the refrigerator with some frosting in the FC and the doors not aligned. I found some ice crystallizing in the FC and explained to me that this is coming from wet product getting loaded in the FC. I found the chassis to liner sealed and the door gasket sealing correctly. There was no frost around the door, on the rails, or on the evaporator cover. I did find the toe grill not snapping on the left side and causing the door not to close all the way if it fell down. Need to replace the toe grille to complete service. I explained to the customer how to adjust the feet to get the doors even. Ordering W10911309 GRILLE-FRT. RS for Mon 11/19.; ordrng 1 W10911309 (GRILLE-FRT)"

Near Amanda Dr, Austin, TX 78729
Thomas L.

Thomas L.

WASHER GE GTW330ASK3WW Arrived on site or unit not cycling. Tested unit and found that the lid lock strike was not securely tightened to the lid. Tightened loose lid lock strike screws and tested unit. All operations are normal. All water connections are dry.

Near Hamilton Creek Dr, Burnet, TX 78611
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOD51EC0AB01 Arrived back on site for heat complaints. Calibrate unit +25 and tested good.

Near Marshall Trail, Round Rock, TX 78665
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Arrived on site for control and therm replacement R&R control and therm tests good.

Near Andover Dr, Round Rock, TX 78664
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIC15NHZS0 UNit is ready for delivery to customers home.; schdld next appmnt for 11/16 FRI !

Near Kingsland, TX 78639
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 "Arrived on sote for frozen puddle in freezer. Found drain clogged, cleared drain and replaced with updated tubeTube-Customer already has leave behind info from prior visits"

Near Bonwood Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KFIV29PCMS00 "Arrived on site for ice level sensor replacement R&R sensor and no light, found wiring inside door damaged will need new left door. Need CNOTE office reschedule. Customer asked for Tyler in future ; ordrng 1 LW10564751 (dor-fip ss)"

Near St Frances Ct, Round Rock, TX 78665
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE334GBS0 "Arrived on site for no wash complaint. Found wash motor not pumping, R&R pump an motor and tests good ,no leaks on site"

Near Plantation Dr, Round Rock, TX 78681
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for “drum not turning” complaint. Inspected unit and found belt to be broken. Removed and replaced belt and tensioner. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Sherri Berry Way, , TX 78653
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replaced evaporator motor harness. Positioned thermistor in correct spot and added silver tape. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Acorn Dr, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replaced evaporator motor harness. Positioned thermistor in correct spot and added silver tape. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Acorn Dr, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replaced evaporator motor harness. Positioned thermistor in correct spot and added silver tape. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Acorn Dr, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site. Check for icemaker issues. Found loose connection on icemaker harness. Re-position and reconnected connector to icemaker and cycled, all functions tested OK. No leaks present. Job complete"

Near River Park Dr, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site. Check for icemaker issues. Found loose connection on icemaker harness. Re-position and reconnected connector to icemaker and cycled, all functions tested OK. No leaks present. Job complete"

Near River Park Dr, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site. Check for icemaker issues. Found loose connection on icemaker harness. Re-position and reconnected connector to icemaker and cycled, all functions tested OK. No leaks present. Job complete"

Near River Park Dr, New Braunfels, TX 78130
Wesley P.

Wesley P.

DISHWASHER MAYTAG MDB8959SAS1 Arrived on site and found unit wheels falling off of bottom rack. Replaced all 4. All else checks good. Unit is operating as designed. Advised against too much soap due to sudsing symptom.

Near Hidden Lake Crossing, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017AS4 Arrived on site to test unit for light staying on. Test unit and found board not opening relay to turn power off.

Near Brins Way, Dripping Springs, TX 78620
Steve C.

Steve C.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrive on site for the unit is not making ice. Tested unit and found the external drain pump continues to turn on and off and resetting the ice machine. Unit needs a new external pump. Quoted the customer for the external pump

Near Gabriel Woods Dr, Georgetown, TX 78633
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF535SMHB00 Arrived onsite for customer complaint of frost building up on upper portion of FC door. Found center of door is warped causing warm air to enter. Advised customer of door order and will take 6-8 weeks. OF to R/S. All water connections were dry at time of service.; ordrng 1 12977878BQ (dor-fip blk)

Near Prather Dr, Killeen, TX 76541
Arthur B.

Arthur B.

WASHER WHIRLPOOL CAE2745FQ0 Arrived onsite for customer complaint of balance ring sitting on bottom of inner tub. Removed top and found inner basket welds had separated causing basket to wobble all over tub. Unit will need new inner basket and return with balance ring and tub ring. OF to R/S. Property manager to mark unit OUT OF ORDER at this time. All water connections were dry at time of service.; ordrng 1 W10738339 (basket inner)

Near Adams Ave, Killeen, TX 76541
Leonardo C.

Leonardo C.

COOKTOP GE JGB630DEF2BB Arrived on site to test unit for LR burne rnot igniting. Test unit and found broken ignitor. Replaced ignitor test unit and unit test good. No leaks present LR burner igniting right away. Job complete

Near Silver Maple Dr, Kyle, TX 78640
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS01 Arrived on site to test unit for unit over cooking. Test unit and found sensor at room temperature to be 90 degrees. Replaced sensor test sensor at room temp and sensor at 69 degrees. Test unit by heating to 350 and unit test good.

Near La Ventana Pkwy, Driftwood, TX 78619
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE204DSS0 "arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the unit in diagnostics and tested and it showed error codes 7/1, 6/6, 6/4. I clear3d the codes and continued with testing. At the end of diagnostics, using a cup of water, I poured the water onto the element and nothing happened.

Near Parksville Way, Cedar Park, TX 78613
Steve C.

Steve C.

WASHER GE GTW460ASJ9WW "Arrived on site for the unit is not working properly. Called GE tech line and found there is a lid lock error. Did several tests at the control and advise to replace the control, motor, lid latch and valve. Office will need to reschedule the customer. Also advise the customer to get a new water hoses due to the cold water hose is leaking and currently turned off the water to the unit.; ordrng 1 WH01X27954 (LID LOCK) and 1 WH49X25376 (1/3 hp motor and nut)"

Near Sullivan Ave, Florence, TX 76527
Steve C.

Steve C.

DISHWASHER KITCHENAID KUDS30IXSS7 "Arrived on site for the unit is not washing properly. Tested the unit and the sump and motor is weak. Also found the wheels for the upper rack are broken. Unit needs a new adjuster kit, and sump motor. Customer wants a pm appointment. ; ordrng 1 CNOTE (PM APPOINTMENT ) and 1 W10712394 (adjuster)"

Near Phyllis Dr, Copperas Cove, TX 76522
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL KOCE500ESS07 Arrived on site to replaced ui. Replaced ui and display working correctly. Test unit and unit working as designed unit getting to 350. Job complete no damaged found on new ui.

Near Sapling Dr, Driftwood, TX 78619
Scott  M.

Scott M.

DRYER WHIRLPOOL WED75HEFW0 Arrived on site for noisy dryer . Found back brackets needed tightening . Dryer is sounding quieter now . No lint build up at time of service . Job complete

Near Walnut Ave, Austin, TX 78702
Clif L.

Clif L.

REFRIGERATOR MAYTAG MFF2558FEZ02 Arrived on site to diagnose the refrigerator that is making abnormal noise when running. Tested unit and found a back panel of the freezer Vibrating due to fan motor movement. Installed mastic on cover to prevent vibration against fan motor housing. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Texas Topaz Dr, Austin, TX 78728
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on job for complaints of third rack falling. Found the track broken at rollers. ; ordrng 1 W10913628 (track) and 1 W10914507 (track)

Near Copper Valley, New Braunfels, TX 78132
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite for the refrigerator with the bypass cap stuck in the filter housing. I found the bypass cap very hard to turn but was able to remove it and I installed the customers filter. There were no water leaks present at the time of service. Call complete.

Near Castle Peak Trail, Austin, TX 78726
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 "WRT138FZDB00 Arrived to inspect no cool in rc. I found the evaporator fan had failed and I removed and replaced it. I found and sealed larg gapped areas within the fc and rc door openings. Operational test good, no water connections to unit."

Near Grande St, Bertram, TX 78605
Tyler B.

Tyler B.

DRYER MAYTAG MEDX6STBW0 Arrived on site for no power found fuse blown. R&R fuse and tested good fuse

Near Gilmore St, Taylor, TX 76574
Steve C.

Steve C.

COOKTOP WHIRLPOOL WCG51US6DS00 Arrived on site for the unit flames are orange. Tested the unit and found the tips of the flame is orange. Called Whirlpool sr#7723400826 JK and advise due to construction there’s dust or moisture in the gas line. Advise customer to call gas company. Unit ignites and heats properly. No gas leak present.

Near Cypress Springs Way, , TX 78633
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW1 "Arrived to inspect water no filling and draining. Verified complaint and ran the washer through diagnostic test mode. During the test, it was found the cold water side was not filling as pure as the hot water lines. I R/R the valve (W11210459) and tested the unit. The unit operated as designed. All water lines were dry at the time of service. JOB COMPLETE."

Near Salee Rd, Belton, TX 76513
Robert J.

Robert J.

DRYER MAYTAG MEDB835DW4 "Arrived on job to replace overlay. After replacement of overlay. Test dryer, operation normal."

Near Spotted Owl, New Braunfels, TX 78130
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSSC48FJS00 Arrived on site to diagnose a refrigerator with a torn door gasket. Found door gasket tearing due to normal wear and tear causing air leak in unit. Replaced RC door gasket and advised homeowner on non cosmetic non-coverage on shelves. No further functional failuresfailures were found at this time and no water leaks were found at time of service.

Near Prince William, Austin, TX 78730
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site and found bin frozen in place and icemaker overproducing. Replaced icemaker and removed bin. Bin is damaged due to ice build up. Shipping bin d2c. ; ordrng 1 D2C and 1 W10911314 (ice-contnr)

Near Leland St, Austin, TX 78704
Steve C.

Steve C.

DRYER WHIRLPOOL WED6600VW0 Arrived on site for the unit is not heating. Tested the unit and found the heating element does not have continuity. Replace the element and test the unit. Unit heats up properly and advise customer to clean air vents every six months.

Near Scott Dr, Copperas Cove, TX 76522
Steve C.

Steve C.

DRYER WHIRLPOOL LE8860XWQ0 Arrived on site for the unit is not heating. Tested the unit and found no heat is present and has proper voltage. Found the cut off fuse has no continuity and is defective. Replace the cut off fuse and tested the unit. Unit is working properly and advise customer to clean air vents every six months.

Near Windcrest Dr, Killeen, TX 76549
Robert J.

Robert J.

DRYER GE DCVH680EJ1WW Arrived on job to replace top bearing and slides. After replacement of parts test heat and air flow. Operation and noise level normal.

Near Maple Way, New Braunfels, TX 78132
Wesley P.

Wesley P.

COMPACTOR GE UCG1680LSS Arrived on site and found unit compactor drawer stuck an unscheduled out from closed. Cannot be budged. Compactor unit wedged into cabinet. Unable to safely access due to unable to uninstall unit. Advised customer that unit must be uninstalled for service to take place. ; saved tckt

Near Vance Cir, Austin, TX 78701
Robert J.

Robert J.

REFRIGERATOR KENMORE 253.4450961 Arrived on job to replace fuse gasket. After replacement of gasket test for good seal . No leaks detected

Near Red Cloud Peak, Canyon Lake, TX 78133
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 Arrived on site for cooling issue. Per customer unit defrosted in freezer. At time of visit unit cooling correctly food frozen. Ran diagnostics on sensors all passed ran fan test both passed checked bimetal passed. Through diagnostics changed defrost setting to basic which will allow unit to run through a defrost after 8hrs of compressor run time

Near Linden St, Austin, TX 78702
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFC7500VW2 Arrived on site and switch replacement did not change symptom. Ordering control and MCU to repair. 2 man 2 hours. ; ordrng 1 2MAN (2 HOURS) and 1 WPW10192965 (cntrl-elec) and 1 WPW10192966 (cntrl-elec)

Near Penny Ln, Austin, TX 78757
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017HS "Arrived on site and sound lower flat is rattling and making contact with air vent, correct it slapped a microwave is no longer rattling during operation. Job complete."

Near Guemal Road, , TX 78610
Lou S.

Lou S.

WASHER MAYTAG MVWC415EW1 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the water inlet valve due to the cold valve being open and no cold water entering the unit. I tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Brook Meadow Trail, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4816FW2 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the lid lock assembly due to previously diagnosing it as showing no continuity on 11/07/18. I tested the unit and it operated as designed. No water leaks observed during service, job completed. When I arrived, the water to the unit was turned off. Once I was finished with service/repair, I turned the water back off."

Near Cypress Creek Road, Cedar Park, TX 78613
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KUDS40FVSS3 "Arrived on site and found wash motor has failed, after replacing ran a diagnostic cycle and dishwashers operating properly. No water leaks from connections at time of service, job complete."

Near Palacios Dr, Austin, TX 78749
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived on site for failed compressor. Removed failed compressor installed new compressor and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Unit cooling down correctly

Near Dexter St, Austin, TX 78704
Lou S.

Lou S.

DISHWASHER KITCHENAID KDFE104DSS0 "arrived on site to inspect dishwasher making loud noises. Upon further inspection, I placed the unit in diagnostics and tested with no error codes in the beginning. While the unit was dispensing water into the tub, the customer advised that they could hear the noise which was the diverter moving into place. I advised the customer that the noise was normal. The unit operated as designed with no error codes at the end. No water leaks observed during service, job completed."

Near Tibee Dr, Austin, TX 78726
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KBSN608EPA01 Arrived on job for complaints of warm in refrigerator. Found the freezer temperature good but 64 in refrigerator. No air flow. Pulled evaporator cover and found return air vent blockage defrost vent and placed air blocked on side of evaporator in correct place . No leaks detected.

Near Sheridan Dr, Canyon Lake, TX 78133
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for unit not dispensing ice. At time of visit unit working correctly removed auger shaft, removed extra space for shaft,reinstalled shaft tested ice dispenser unit working correctly."

Near Shannon Oaks Trail, Austin, TX 78746
James C.

James C.

MICROWAVE WHIRLPOOL WMH31017AB5 Arrived on site and found bulb under unit has failed. Removed bulb and installed new. . Unit working properly. Job complete

Near Arrow Point Dr, Cedar Park, TX 78613
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Took multiple pictures. Arrived on site and inspect refrigerator and could not find any water, customer has a picture of when they arrive to the office in the morning of water on the floor in front of the refrigerator. Currently ice bin is full, cycled icemaker and refilled it and no extra water is visible. Removed ceiling panel and dispense water and no extra is visible. Fresh food evaporator is not frosted over and the bottom of the fresh food section and the freezer section as I have any frost or water. Took multiple pictures. Inspected compressor drain pan and it is also dry. Could not duplicate customer experience could not find any source of water leaking, or evidence of power turning off so ice melts overnight. Discussed issue with tech line and CS and no recommendation can be made. No water leaks from connections at time of service, job complete"

Near W William Cannon Dr, Austin, TX 78745
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED7500VW2 Arrived on site and tested dryer for repeat symptom of snagging and marking. Determined dryer to be operating properly and advised that markings appeared to come from foreign object and not from dryer. All checks good.

Near Enfield Rd, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for broken wires on fill tube heater and damaged hinge cover. Replaced left side fresh food door,hinge cover and side panel ui due to panel getting damaged from removal. Checked door seal good tested dispenser good ."

Near Cardinal Flower Drive, Austin, TX 78739
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL KUIC15POZP0 Arrived on site to diagnose a ice machine that is not working. Found watervalve coil open. Valve will need to be replaced to complete repairs. Return date set for 11/15/18.; ordrng 1 W10881366 (valve)

Near Palisades Pkwy, Austin, TX 78732
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to diagnose a refrigerator that is not cooling. Found compressor damaged by freon leak in RC evap. RC evaporator, compressor, filter dryer, and process terrible all need to be installed to complete repairs. Office will need to have repairs authorized and set return date for three hour job.; ordrng 1 8201675 (compressor) and 1 CNOTES (NEEDS AUTHO) and 1 CNOTES (3 HOUR JOB) and 1 SF8404 (VALVE) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"

Near Burks Ln, Austin, TX 78732
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site and replaced cap. Unit is now operating as designed.

Near Bennett Ave, Austin, TX 78752
Clif L.

Clif L.

REFRIGERATOR JENN-AIR JS42SEDBDA arrived on site to diagnose a refrigerator that is making unusual noise. Tested unit and found evaporator drain pan heater failed causing overflow and drain pan. Drain pan will need to be replaced to complete repairs. Set returned it for 11/15/18 and advised homeowner to thaw unit 24 hours prior to service

Near Dawn River Cove, Austin, TX 78732
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Sr 7723408138 spoke with Ed. Repeat frozen and broken diffuser. Replaced diffuser. Per ed sealed freezer and replaced diffuser then set freezer to 3f. All checks good. Unit is now operating as designed.

Near Tedford St, Austin, TX 78753
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived onsite for the dishwasher with an F2E2 fault code and it not starting. I found all of the buttons on the console beeping. I killed power to the control for a few minutes, reapplied power, then tried to enter diagnostics but the fault reappeared. I explained to the tenant that the control would need to be replaced to further troubleshoot

Near Riverton Dr, Austin, TX 78729
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDF520PADM7 "WDF520PADM7 Arrived to inspect leak. The unit was leaking and the front right corner of the door. I found the door incorrectly adjusted and contacting the cabinet. I corrected door mounting and adjusted the cabinet accordingly. Operational test good, no leaks observed during service."

Near Northwood Dr, Marble Falls, TX 78654
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRMF706ESS00 "KRMF706ESS00 Arrived to instal parts. I found the issue was debris, a screw, lodged within the rc drain tube. Multiple attempts to dislodge the debris from the top failed and the debris required dislodging from the bottom of the tube. I corrected a mismounted ice maker housing and sealed cabinet gapping. I leveled and squared the chassis and height matched the doors. Operational test good, no leaks observed during service."

Near Ridge Point Dr, Marble Falls, TX 78654
Jerry C.

Jerry C.

ICE MACHINE KITCHENAID KUID508ESS1 "KUID508ESS1 Arrived to inspect no ice. I found the upper part of the water supply line had came loose of the distributor. I corrected and secured it with a zip tie and tested. Operational test good, no leaks observed during service. Warranty service applied due to prior service on supply tube."

Near La Bonita, Horseshoe Bay, TX 78657
Paul R.

Paul R.

COOKTOP WHIRLPOOL JGD8430ADS Arrived onsite for the cooktop with an ignitor that broke and fell inside the unit and also has a gas smell. I found the front right burner needs to be replaced. If the screws break off + ORIFICE HOLDER ASY. I also explained that the screw in the other burners could possibly also break off when trying to remove them. Ms stated to go ahead and see what happens. I was able to remove the screw in both left burners but the RR burner screws broke off and the RF screws were stripped out.

Near Oro Valley Cove, Austin, TX 78729
Jerry C.

Jerry C.

OVEN WHIRLPOOL WFE510S0AB0 WFE510S0AB0 Arrived to inspect smoke. I found signs of had been burnt in the lower pan and then tested. Both the broil and bake elements heated and cycled as designed. Operational test good. CO100

Near Double Creek Rd, Marble Falls, TX 78654
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 "GB2FHDXWQ02 Arrived to inspect no cool in rc. I found the fc evap full of frost and it had the appearance of quickly building, such as a door not closing all the way. I advised the customer of my findings and tested the defrost. It appeared the defrost element did heat, as all of the frost behind the vents started to appear wet. The customer will defrost the unit and I advised them to place towels around the unit in case the evaporative pan overflows slightly. No leaks observed during service.

Near Ave Serena, Marble Falls, TX 78654

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