Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 9398 customer reviews

James C.

James C.

REFRIGERATOR MAYTAG MSS25C4MGZ00 Arrived on site and found ice build up around ice maker. Inspected gaskets and found door not sealing properly. Warmed gasket to allow proper seal. That ice build up from ice maker and found ice maker is now cycling properly. Unit tests good. Job complete

Near Lookout Cove, Liberty Hill, TX 78642
Richard P.

Richard P.

OVEN WHIRLPOOL WFG525S0HS0 Arrived onsite for the oven door not closing properly. During testing found that the door hinges were not working. Replaced both hinges and rec hinges. Door tested good. Complete

Near Cinkapin Dr, San Marcos, TX 78666
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 Arrived on site and found freezer light off and unit cutting off every 3-5 minutes. I found both evaporators frozen over. Ran diagnostics and found unit will shut off on cue when freezer fan is energized. Unit has a failed freezer fan motor that is causing the unit to shut down and restart as soon as the fan is energized.. ; ordrng 1 WPW10514110 (motor evaporator)

Near Milestone Rd, Liberty Hill, TX 78642
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4815EW1 Arrived on site and found apartment resident is having to run dryer multiple times. inspected dryer and found it is heating normally and tumbling. Found no airflow through lint screen. Removing vent hose from rear of dryer restores airflow. Recommended to apartment maintenance that the vent be cleared/cleaned to the outside to correct issue

Near E Riverside Dr, Austin, TX 78741
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to diagnose a refrigerator that is not producing ice. Found ice bin out of alignment causing unit to think bin was full. Re-arranged bin and removed obstruction’s caused by ice. All is working properly at this time and no leaks were found at time of service.

Near W 3rd St, Elgin, TX 78621
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL GLT3057RB01 Arrived on site and customer was saying about replacing the gas line and the nipple at the actual valve. Advised customer we don’t do that work. He will need to contact Plummer

Near Kiras Ct, Austin, TX 78737
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrive to install new control and evaporator cover to illuminate the fresh food evaporator from icing over and restricting airflow. All water connections are dry.

Near High Gabriel Dr, Leander, TX 78641
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived onsite for unit with long igniting times. Found unit had bad caps, replaced with cap kit and tested good, no gas leaks on site"

Near Martin Ln, Pflugerville, TX 78660
Richard P.

Richard P.

DRYER WHIRLPOOL WED8000DW4 Arrived onsite for the dryer not heating. During diagnostics found that the dryer does not have 240Vac going to it only 125VAC. Advised customer to check the outlet and the breaker. Explained to customer that the dryer needs 240Vac to run properly. Complete

Near Twisted Creek, Kyle, TX 78640
Lou S.

Lou S.

RANGE WHIRLPOOL WFG550S0HZ0 "arrived on site to inspect range drawer issues. Upon further inspection, I found that the range drawer was not correctly installed. When I removed the drawer, I found the glides badly damaged from the metal railing. I removed and replaced the the glides and reinstalled the drawer. Demonstrated to the customer how to properly install the drawer should they need to remove it. I tested the unit and all burners are operating as designed and the drawer is sliding in and out properly. No gas leaks detected during service, job completed."

Near Chandler Creek Blvd, Round Rock, TX 78665
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for customer complaint of unit not making ice, found slab of ice not releasing from evaporator due to hard water build up."

Near Flying J Blvd, Spicewood, TX 78669
Chase S.

Chase S.

REFRIGERATOR JENN-AIR JSC23C9EEM00 Arrived on site customer complaint was still not making ice call tech line they had me run it through test mode found the wires is broken at the bottom of the door need to order the freezer door ; ordrng 1 LW10752121 (dor-fip)

Near Old Ranch Rd, China Spring, TX 76633
Chase S.

Chase S.

WASHER WHIRLPOOL WTW8500DC5

Near N Cedar Ridge Cir, Robinson, TX 76706
Paul R.

Paul R.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the outer tube, filter, basket, wash plate, cam, and gear case. I calibrated the control and ran the auto diagnostics cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete."

Near Willowbend Dr, Round Rock, TX 78664
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KSSS48QDX05 "Arrived on site for refrigerator not cooling properly. Tested and inspected unit and put into SS pre check. Found failed SS. Spoke with LM on what is needed to properly repair unit. Ordering parts. Office to schedule. 3 hour job. SS repair. No water leaks present at time of service. 4388575 (EVAPORATOR ) and 1 SEENOTE (3 HOUR JOB ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (SS REPAIR) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10309995 (COMPRESSOR ) and 1 WP2003003 (HEAT EXCHANGE ) and 1 WP2004545 (HEATER PAN) and 1 WPW10143759 (DRIER )"

Near Hare Trail, Austin, TX 78726
James C.

James C.

OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site and tested operation. I found ui has hour glass on display and will not go away with power cycling. Installed new ui and tested. I found ui now functions but is canceling cycles as they are input on upper oven and the lower oven registers as pre heated. Called tech line and spoke to Leon and found unit in demo mode. Got unit out of demo mode and tested operation. Unit now functioning properly. Job complete

Near Buffalo Speedway, Liberty Hill, TX 78642
Paul R.

Paul R.

DRYER WHIRLPOOL WED8500DC4 Arrived onsite for the dryer that the time does not change from what it is set at. I tested the dryer and found it working as designed. I went over how the sensor bars work with the customer and explained that the unit can add time or fast count down depending on the dryness level of the garments. Call complete.

Near Castle Pines Dr, Austin, TX 78717
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 Arrived on site for unit that would not dispense water and that had a leaking right door and gasket. Replaced housing and water dispenser now works properly. Replaced door and there are no more air leaks. All water connections were dry.

Near Londonderry Dr, Leander, TX 78641
Al R.

Al R.

WASHER WHIRLPOOL WTW7040DW0 Arrived to inspect unit not draining.Confirmed the complaint and called office to get AUTHORIZATION.After receiving authorization I removed and replaced the drain.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete Customer satisfied.

Near Oak Park Dr, Round Rock, TX 78681
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5090JW0 "Arrived on site and found several codes, FDL, F34, F27. Ran a diagnostic cycle and it completed properly. Washer will not start on a normal cycle, spoke with techline and they recommended replacing Door lock and timer ACU. 7726186395; ordrng 1 W11035628 (latch) and 1 W11334605 (TIMER CCU)"

Near Wilderness Dr, Austin, TX 78746
Richard P.

Richard P.

WASHER WHIRLPOOL WTW5000DW2 Arrived onsite to install new parts ordered by previous technician. Ran diagnostics and heard the noise the customer was hearing. But you only heard the noise when the drain pump came on. Took drain pump off and found a nail in the drain hose which was intermittently hitting the drain pump fins. Removed nail and tested washer and noise is gone and all functions tested good. Complete.

Near Rodeo Cove, Kyle, TX 78640
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived onsite for with long pre heat, ran diagnostics and found temp sensor reading 5* ,replaced sensor and rand diagnostics and found sensor reading 80* . Tested unit at 350, unit was preheated in 13 minutes as designed"

Near Tin Taqel Path, Pflugerville, TX 78660
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for “door not closed” complaint. Issue is intermittent. Inspected unit and found interlocks and control faulty. Removed and replaced harness(including interlocks) and control. Tested unit. Unit is performing as designed.

Near Arial Dr, Austin, TX 78753
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KBLS36MHX01 Arrived on site for refrigerator not cooling properly. Tested and inspected unit and put into SS pre check. Found SS issues. Compressor and evaporator will need to be replaced

Near Waterfall Dr, The Hills, TX 78738
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT920SADM0 "Arrived on site for customer complaint of unit not powering on, found unit was not plugged in, I plugged unit in ran test cycle unit tested good

Near Covered Bridge Dr, Driftwood, TX 78619
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF736SDAB12 arrived on site to diagnose a refrigerator that is not producing ice or keeping ice bucket cold. Tested unit and found control failure and icemaker motor error saved. Icemaker and dispenser/main control kit will all need to be replaced to complete repairsordrng 1 W10865870 (cntrl-elec KIT)

Near Juniper Trail, Elgin, TX 78621
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL GSC25C4EYY01 "Arrived onsite for the refrigerator o replace the previous diagnosed parts. I replaced the ice dispenser auger shaft, seal, and spring. I tested the ice dispenser and the unit is working as designed. Call complete."

Near Old Blue Mountain Ln, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HS Arrived on site for microwave control panel damaged. Inspected unit and control panel. Found scratches on panel. Removed failed panel and installed new. Tested all keys and cooking operations. All tested good.

Near Creek Sandy Trail, Georgetown, TX 78633
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF532SMBM01 "Arrived on site for “ice maker fill tube frozen” complaint. Inspected unit and found inlet valve leaking and allowing ice maker fill tube to become blocked with ice. Removed and replaced fill tube and inlet valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Berkman Dr, Austin, TX 78723
Leonardo C.

Leonardo C.

VENTHOOD UNKNOWN UXD8630DYS5 Arrived on site to replace motor. Found will need to remove cooktop and most of the vent hood. Will order new switch W11230930 and new switch cover W11097349 will need 2 hours and only Leo to return. Office to reschedule ; ordrng 1 2HOURJOB (2 HOUR JOB ) and 1 CNOTES (C NOTES ) and 1 W11097349 (COVER SWITCH ) and 1 W11230930 (SWITCH )

Near W Dittmar Rd, Austin, TX 78745
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for “not cooling” complaint. Inspected unit and found evaporator covered in ice. Cleared ice from evaporator. Evaporator fan found to be faulty. Removed and replaced evaporator fan. Replacement fan was locked up and would not turn. Ordering new evaporator fan. No leaks detected, at time of service. Request customer shut off power and open freezer door, to facilitate thawing of unit, 24 hours before return visit.; ordrng 1 WP2315539 (motor-evap)"

Near Slayton Dr, Austin, TX 78753
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8500DW0 "Arrived on job to install parts ordered by previous technician. Suspension needed office to order part. Replaced gearcase , screws, nut, tub, basket, filter and wash plate. No leaks detected at time of service. ; saved tckt"

Near Napoli, New Braunfels, TX 78132
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for unit with un even doors, was able to adjust feet and right door to proper alignment"

Near Henley Dr, Round Rock, TX 78681
Arthur B.

Arthur B.

OVEN GE CT9050SH1SS Arrived on site to install new temperature sensor to wall oven. Removed and replaced temperature sensor. Tested unit. Found temperature sensor faulty. Will need to re-order sensor. R/S for Thursday 10/24.; ordrng 1 WB21X22134 (sensor asm)

Near Lago Terra Blvd, Belton, TX 76513
Clif L.

Clif L.

REFRIGERATOR GE GZS22IYNBHFS Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found faulty icemaker. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Lost Pine St, Elgin, TX 78621
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KSC23C8EYY01 Arrived on site for no ice since repair . Found IM would lose voltage from board . Also door chute would open every time either door was opened and closed . Called tech line and recommended changining out power board as well as changing out high voltage board and UI . ordrng 1 WPW10226427 (cntrl-elec) and 1 WPW10393881 (cntrl-elec)

Near House of Lancaster, Austin, TX 78730
Tyler B.

Tyler B.

RANGE FRIGIDAIRE FFGW2415QB "Arrived onsite for unit not heating. Inspected igniter and seemed low , replaced and still not igniting. Found no voltage from control to valve. Replaced clock and overlay still didn’t ignite. Replaced valve and unit now igniting and heating"

Near Rebecca Dr, Austin, TX 78758
Richard P.

Richard P.

WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer not draining properly and taking a long time to start. Ran diagnostics and found error code F8E1 long fill error. During valve testing found that the water was not turn on all the way causing a long fill error. Drain pump tested fine drain water out. Turn water valve all the way on and tested and everything checked out fine. Complete

Near W Slaughter Ln, Austin, TX 78749
Scott  M.

Scott M.

REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived on sit for no lights in center of fresh food and freezer . But side cabniet are working . Ordering led control . No water leaks at time of service . ; ordrng 1 W11368839 (LED CONTROL )

Near Galewood Pl, Austin, TX 78703
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived to inspect loud noises from underneath refrigerator.Put unit in diagnostics test mode and confirmed the loud noises from nearby the compressor.Noticed there was a zip tie on the condenser coil leading from the compressor area to be the disturbing noise.Removed the zip tie and unit now operates much quieter than before.All water lines were dry at the time of service.Job complete Customer satisfied

Near Round Rock, TX 78664
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT771REYM00 "Arrived on site for unit not making ice and water filter issue, found ice maker off, dumped and made batch found no issues with filter or water dispensing,

Near Esperanza Crossing, Austin, TX 78758
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived to install previously ordered part.Disassembled the unit to access the drain hose from disposal to dishwasher connector and realized the drain hose supplied is approximately 5 feet shorter than required to connect with the unit

Near Catwalk St, Pflugerville, TX 78660
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived to inspect no ice issues.Verified the complaint and took temperatures and got 38 and 0.Preformed tests 57 and 45.Noticed the valve was humming, but no water was passing through the water line to the ice maker.I removed and reinstalled the water line and unit began filling the ice maker with water.Reassembled and advised customers father about previous issues and informed him on the repair.Unit now operates as designed.Customer told to wait for healthy ice production.All water lines were dry at the time of service.Job complete"

Near Brambling Rd, Pflugerville, TX 78660
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED5620HW1 "Arrived on site for “unit will not come on after two cycles” complaint. Customer stated that after drying, especially towels, moisture would appear inside of display panel. Recommend customer contact Bob, at Dryer Vent Wizards (866)498-7233, to have venting checked for possible blockages. Dryer vent test results were inconclusive. Ordering new control panel and control..; ordrng 1 W11331275 (CONTROL) and 1 W11378949 (CONTROL PANEL)"

Near Maiden Grass Dr, Pflugerville, TX 78660
Richard P.

Richard P.

REFRIGERATOR MAYTAG MFT2771XEM1 Arrived onsite for the refrigerator not making ice. Ran diagnostics and all functions tested good. Quoted customer for ice maker. Customer stated sense it tested ok they want to wait and see what happens. Customer also stated that they were having issues with the ice container not closing properly which could cause the ice maker issue as well. Advised on how to close ice container. Complete.

Near E Slaughter Ln, Austin, TX 78744
Al R.

Al R.

WASHER WHIRLPOOL WFW6620HW0 Arrived to inspect washer leaking from underneath.Ran diagnostics test mode and unit did not leak at all.I lifted the unit up from the front leveling legs and advised customer unit needed to be tilted back to prevent leaks.All water lines were dry at the end of service Job complete

Near Round Rock, TX 78664
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on site for refrigerator freezing food in RC. Tested and inspected unit and found all operations seems to be normal. Called tech line and spoke with Leon (SR# 7726182954) Made aware of issues and what was found was instructed to put into diagnostics and tested unit operations. Tested as instructed and all tested good. Was instructed to bump temperature in FC to 2° and to block off crisper air flow half way and to instruct customer on use and care and practice for best performance. And that all operations are normal. Did as instructed. No water leaks present at time of service.

Near Cerro Cove, Austin, TX 78731
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived onsite for customer complaint of SxS refrigerator leaking water at front dispenser. Found ice maker mold leaking removed and replaced ice maker. Reassemble and tested. No further leaks found. All water connections were dry at time of service.

Near Robindale Dr, Killeen, TX 76549
Thomas L.

Thomas L.

REFRIGERATOR LG LFX28978ST01 Arrived on site to replace previously ordered compressor. When I tapped into the system to begin evacuating the system I found no charge. I found no indication of a leak in the compressor/condenser area. I opened the freezer to find the evaporator coil very discolored due to a leak. Unit will also need the freezer evaporator coil. ; ordrng 1 2HOURSYSTEM and 1 ADL73741401 (EVAPORATOR) and 1 CNOTESBEFORERESCHEDULING

Near S Church St, Georgetown, TX 78626
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HB2 "arrived on site to inspect microwave not heating. Upon further inspection, the customer advised the unit made a popping sound and stopped heating and they could smell a burning metal smell. I turned the unit on and it was loud and not heating. I removed the unit from the wall and removed the cover. I removed and replaced the magnetron, capacitor and diode. Retested the unit and it is much quieter and is heating properly. I advised the customer of my repairs and reinstalled the unit. I retested once I had it reinstalled ad it operated as designed. Job completed."

Near Castelardo Pl, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator FC not making ice. Performed diagnostics and advanced ice maker. Found broken wire at wire harness. Removed failed ice maker assembly and installed new. Tested cycle. All tested good, no water leaks detected."

Near Rhondstat Run, Cedar Park, TX 78613
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived onsite for the refrigerator making a loud noise when the ice maker fills with water. I put the ice maker in a harvest and found the valve sounding normal and working as designed. I explained to ms to raise the bale arm at night to turn the unit off so it won’t wake her up. Ms also stated moisture was building up and dripping on the top of the FC gasket. I explained to me that the humidity control needs to be on. I turned the control on and the mullion is getting warm. I checked the RC door gaskets and found them sealing properly. The unit is working as designed. Call complete.

Near Antioch Ave, Pflugerville, TX 78660
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher handle. Upon further inspection, the customer advised that the installer damaged the handle and they had one from whirlpool to replace the damaged one. I removed and replaced the handle and tested the unit. Unit operated as designed. No water leaks observed during service, job completed."

Near Deer Meadow Cir, Georgetown, TX 78633
Chase S.

Chase S.

WASHER ROPER RTW4516FW2 Arrived on site customer complaint was washer wouldn’t start and it kept draining all the time found the control board was bad replaced the part ran the unit all lines are dry

Near Palmetto Dr, Temple, TX 76502
Jonathan  S.

Jonathan S.

REFRIGERATOR GE GSH25JFREWW Arrived on site for refrigerator not cooling. Customer stated that ice maker had quite working some time ago and unit just had recently stopped cooling. Inspected unit and work area. Found nothing running but lights are still working. Performed diagnostics and tested control voltage output. Found failed control.

Near Barcus Dr, Georgetown, TX 78626
Leonardo C.

Leonardo C.

MICROWAVE AMANA AMV2307PFS2 "Arrived on site to replace door, due to door being cracked. Replaced door, tested unit, unit test good. Job complete"

Near Lehman Way, Austin, TX 78747
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIC15PHZS "Arrived onsite to install new water level sensor,pump and water inlet valve. Removed and replaced all parts and observed unit making slab of ice. Found good ice slab forming and not short cycling. No other issues found. All water connections were dry at time of service."

Near Westover Rd, Waco, TX 76710
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site customer complaint was refrigerator had a lot of condensation on the side of it call tech-support

Near Stephanie, Waco, TX 76705
James C.

James C.

WASHER KENMORE 110.228821 Arrived on site and tested operation. I found lid switch has failed causing no spin.Installed new switch assembly and tested operation. Unit tests good. Job complete.

Near Appaloosa Cove, Jarrell, TX 76537
Al R.

Al R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived to inspect refrigerator temperature issues.Customer advised when he called there was a lot of frost buildup in the freezer section.Today he advised the temperatures were back to normal.I took temperature readings in bot ff and freezer compartments and both were normal (38,0)Customer agreed the freezer may have been left opened, which caused the excessive temperatures.All water lines were dry at the time of service.Job complete"

Near Danablu Dr, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for no cool. Removed evaporator cover,found heat exchanger lines heavily corroded,found excessive amount of corrosion on styrofoam insulation and on cap tube,found some traces of oil on evaporator and tubing,uploaded picture of corrosion to SD-QuickPic Removed fresh food evaporator,installed a new evaporator while reassembling evaporator compartment found cap tube broke inside of liner.

Near Provence Pl, New Braunfels, TX 78132
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site and inspected refrigerator and found no ice production cover ran test 44 and icemaker motor has failed. Replaced ice maker and test 44 will now cycle properly. Also ran test 45 and icemaker filled with water. no water leaks from connections at time of service, job complete"

Near Hess Dr, Kyle, TX 78640
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived onsite for the refrigerator not cooling. Ran diagnostics and found that all functions tested fine. But there is no frost pattern on evaporator and compressor is running. Sealed system issue.

Near Estancia Pkwy, Manchaca, TX 78652
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to install previous diagnosed parts. Removed broken switch housing and installed new. Tested operation, all tested good."

Near Waterfall Ave, Leander, TX 78641
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived onsite for the refrigerator not cooling. During diagnostics found that there is a restriction in the system. Sealed system issue.

Near Estancia Pkwy, Manchaca, TX 78652
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived to inspect condensation drips from vent.Called Kurt @ Whirlpool Tech line advised him of issues.Was given file #(SR#7726189313).Unit drips condensation remains onto the customer floor..I advised customer of my findings.All water lines were dry at the time of service.Job complete

Near Rockport St, Georgetown, TX 78633
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KSF26C4XYY03 Arrived on site for no ice and warm temps in fresh food as well as frost building up on evap cover . Checked heater for proper ohms and voltage . Checked good. Found diffuser not opening properly . Replaced diffuser . All is checking normal at time of service . Job complete .nomwatet leaks detected .

Near Leaning Rock Cir, Austin, TX 78730
Chase S.

Chase S.

REFRIGERATOR JENN-AIR JFFCC72EFP00 Arrived on site found icemaker assembly was all frozen together because the door flap was broken on the icemaker shoot parts need to be ordered so they can be replaced; ordrng 1 W10696704 (door-ice) and 1 W10792147 (door-ice)

Near Green Oak Dr, Waco, TX 76710
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KSSC48QTS03 "Arrived on site and inspected refrigerator and found it is 70° in both sections, control board has been updated previously. Found that inverter is showing three blinks, sent video to DW, this means the inverter has failed. ; ordrng 1 W10629033 (inverter box)"

Near Clarendon Ln, Austin, TX 78746
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL MHW6630HC0 "Arrived on site for washer not draining. Performed diagnostics mode and checked fault codes. Found fault code F9-E1 slow drain. Removed water from unit. Gained access to drain motor assembly, removed filter and found clear. Checked bellow at wash tub and found brassiere padding stuck in wash tub. Removed items and tested unit. Found draw motor not activating. Tested voltage and found 120 volts. Tested ohms at motor and found motor windings opened. Removed drain pump and installed new. Tested unit. Performed automatic test cycle. All tested good, no water leaks detected."

Near Sedbury Way, Cedar Park, TX 78613
Andy  B.

Andy B.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Sumalt Gap Way, Briarcliff, TX 78669
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL GI15NDXZS1 "Arrived on site for no ice. Ran diagnostics found faulty bin thermistor cont. diagnostics found weak air flow from condenser fan motor,compressor running no frost on evaporator diagnosed unit will need thermistor,condenser fan motor,compressor and evaporator. Replaced all parts vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran diagnostics good frost pattern on evaporator and strong air flow from fan. Reassembled unit tested all water tube connections no leaks. Repair covered under project code"

Near Pinnacle Dr, New Braunfels, TX 78130
Paul R.

Paul R.

OVEN WHIRLPOOL WOS51EC0AS01 Arrived onsite for the oven not coming on. The customer had the counter tops replaced and the oven was working before it was removed. I found the L1 to the oven with no voltage. I found 120VAC from the ground circuit to the junction box and I found 242VAC from L2 to the junction box. I advised the customer to call an electrician.

Near Chisholm Valley Dr, Round Rock, TX 78681
Chase S.

Chase S.

DRYER AMANA NED4655EW1 Customers complaint was dryer is not heating but would turn thought it was not getting the correct power until she needed to call electrician

Near 205 Loop, Temple, TX 76502
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for unit leaking water. Tested unit and found that the upper rack right side track stop was out of place. Properly installed track stop and unit now operates properly and all water connections are dry.

Near Rolling Hills Rd, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR MAYTAG MFF2558FEZ03 Arrived on job for complaints of freezer door not working properly. Found the slides damaged and brackets. Replaced slides and brackets. No leaks detected at time of service.

Near I-10, Seguin, TX 78155
James C.

James C.

RANGE KITCHENAID KSEB900ESS3 Arrived on site and found scratch on floor in front of unit from drawer. Inspected rails and found the right rail was not secured to chassis. Corrected rail and ensured proper operation. Unit tests good. Job complete

Near Co Rd 239, Jarrell, TX 76537
Scott  M.

Scott M.

DRYER WHIRLPOOL WED92HEFW1 "Arrived on site for long dry times . Ran diagnostic and air flow test . Found air restriction , unit is heating properly . Took vent hose off and had water in it . Advised customer to have maintenance to take a look at exterior vents. Job complete . Call condo owner and explained situation .

Near Barton Springs Rd, Austin, TX 78704
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived to inspect side by side refrigerator not producing ice.Confirmed the complaint and checked unit and found the fill tube was clogged with ice.Used my steamer to defrost the water line, reassembled and unit began operating as designed and filled with water.All water lines were dry at the time of service.Job complete"

Near Silkstone St, Hutto, TX 78634
Joseph C.

Joseph C.

WASHER MAYTAG MVWB835DW4 "Arrived on site for “noisy operation” complaint. Per previous diagnosis, removed and replaced suspensions. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Pacers Gait Ln, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived on job for complaints not cooling. Found evaporator frosted. Defrost evaporator and found thermistor out of range. Replaced thermistor. No leaks detected at time of service

Near Carl Dr, New Braunfels, TX 78130
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site . Was told to leave panel with super attendant, was documented with office prior to call"

Near Domain Dr, Austin, TX 78758
Al R.

Al R.

WASHER MAYTAG MVWB835DW4 "Arrived to install previously ordered parts.Removed and replaced the console, control and lid lock assembly.Reassembled and unit tested as designed.Calibrated the unit.Job complete"

Near Archer Ln, Georgetown, TX 78633
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for damaged door. Took pics and replaced door. No leaks on site

Near Domain Dr, Austin, TX 78758
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site . Was told to leave panel with super attendant, was documented with office prior to call"

Near Domain Dr, Austin, TX 78758
Clif L.

Clif L.

WASHER GE GTW335ASN0WW Arrived on site to diagnose a washer that is making unusual noise. Found gearcase pulley bolt loose causing clicking noise during agitation. Tighten the bolt and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Post Oak Cove, Cedar Creek, TX 78612
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED560LHW0 "Arrived on site for unit vibrating, found vent tube vibrating, applied van stock pads and tested good"

Near Domain Dr, Austin, TX 78758
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED560LHW0 "Arrived on site for unit vibrating, found vent tube vibrating added van stock pads and tested good"

Near Domain Dr, Austin, TX 78758
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site ,replaced freezer door and badge . No water leaks detected at time of service . Job complete ."

Near E Monroe St, Austin, TX 78704
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB4949SDM0 "Arrived on site to test unit for not working/making loud noise. Tested unit. Found wash motor burned out. Replaced wash motor. Tested unit, unit working as designed, no leaks at this time. Job complete"

Near Espanola Trail, Austin, TX 78737
Jonathan  S.

Jonathan S.

VENTHOOD KITCHENAID KVWB406DSS2 "Arrived on site for vent hood damaged. Inspected unit and work area. Found unit already been corrected. Cleaned to chance for scratches or dents. No damages found. Tested operation, all tested good. Contacted builder to inform. All tested good."

Near Saddlespur Ln, Volente, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for cooling issue per customer after resetting power unit would not power on. Ran diagnostics during diagnostics found main control would po Parts $200.61 labor $179.99 total $380.60 plus tax

Near Hobbiton Trail, Austin, TX 78739
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8500DC5 "Arrived and inspected washer and found saved error codes F0E3, F8E6, set washer into a diagnostic cycle and found it is leaking around valve assembly. Found that a gasket is missing off the center valve, replaced housing. After replacing leaking has stopped. While running drain pump also found standpipe is easily overflowed. Recommended that customer has this corrected before washer is used again. Sent video and pics to MS."

Near Lake Ridge Dr, Austin, TX 78733
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF540CWHB00 Arrived on site for refrigerator frost buildup in FC and making helicopter sound in RC. Customer stated that the frost in freezer has been corrected but still making that sound. Performed diagnostics mode and found fault is with damper control.

Near Ramada Trail, Georgetown, TX 78628
Robert J.

Robert J.

WASHER AMANA NTW4605EW0 Arrived on job for complaints of not washing properly. Ran diagnostics all good. Removed clothing from under agitator.

Near Link Rd, New Berlin, TX 78155
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived on site and replaced panel due to scratching. All checks good.

Near Guadalupe St, Austin, TX 78701
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW0 Arrived onnsite and installed panel and top. Unit is now cosmetically correct.

Near Guadalupe St, Austin, TX 78701
Wesley P.

Wesley P.

RANGE WHIRLPOOL WEG515S0FS2 Arrived on site and cosmetically repaired unit. All checks good.

Near Guadalupe St, Austin, TX 78701
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW0 Arrived on site and replaced panel. Cleaned door. All checks good.

Near Guadalupe St, Austin, TX 78701
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDF518SAHM0 "Arrived on site to inspect damaged panel on dishwasher. Examined unit and found scratches on control panel and door skin. Ordering W11230172 panel, and W11230181 skin. Office to schedule return. ; ordrng 1 W11230172 (panel-cntl) and 1 W11230181 (panel)"

Near Guadalupe St, Austin, TX 78701
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site to install previously diagnosed parts. Installed new Lh RC door handle. Tightened and confirmed function. Also leveled unit.

Near Guadalupe St, Austin, TX 78701
David  Z.

David Z.

WASHER WHIRLPOOL WFW560CHW0 Arrived on site to install previously diagnosed parts. Utilized 2nd tech to unstick units. Removed dented front panel and replaced. Reassembled unit. Vetoed all is working as designed. Call complete.

Near Guadalupe St, Austin, TX 78701
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site to install previously diagnosed parts. Installed left hand RC French door. Unit also needs 2 new door handles W10899551, mounting screws and door right W11301144, as well as emblem W11223753. Right door, handles, and emblem were already damaged on arrival and never ordered. Office to schedule return. ; ordrng 2 W10899551 (handle)s and 1 W11223753 (nameplate) and 1 W11301144 (dor-fip)"

Near Guadalupe St, Austin, TX 78701
Lou S.

Lou S.

COOKTOP WHIRLPOOL WFC150M0EB2 "arrived on site to inspect the range cooktop burners. Upon further inspection, the customer advised that the back left burner popped while using it. I tested all four burners and only the back left burner wasn’t working. I removed the burner coil and tested ohms and it was good. I removed the back panel and found the switch had shorted. I advised the customer of my findings. I am ordering the back left burner switch ad . ; ordrng 1 WP3149404 (switch-inf)"

Near E Old Settlers Blvd, Round Rock, TX 78665
Robert J.

Robert J.

REFRIGERATOR IKEA IX5BBEXDS01

Near Inspiration Dr, New Braunfels, TX 78130
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for frost in freezer . Found left side rail is not retracting properly ,leaving a gap sometimes . Ordering both slides . Nonwater leaks detected at time of service . Please call to set return .; ordrng 2 W11265130 (DOOR SLIDES )s"

Near Diamondleaf Bend, Austin, TX 78724
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW3090JW0 "Arrived on site and found washer is stacked, Maintenance department assisted in stacking washer. Replaced control board diagnosed by previous technician, washer will enter a diagnostic cycle and complete it. No water leaks from connections at time of service, job complete"

Near E Riverside Dr, Austin, TX 78741
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED6620HW1 Arrive onsite for customer complaint of dryer not heating properly. Checked voltage and found proper 240v. Found dryer vent too long. Shorten tune and reinstalled. Dryer now flows well. No other issues found. Dryer vent and lint trap was clean of time of service.

Near Copper Creek Dr, Killeen, TX 76549
Scott  M.

Scott M.

MICROWAVE KITCHENAID KCMS2055SSS1 "Arrived on site . Replaced lower micro switch . Bracket was good as well as other two switches .. Job complete ."

Near Big View Dr, Austin, TX 78730
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for “timer not advancing” complaint. Inspected unit and found faulty timer. Removed and replaced timer. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Golden Canary Ln, Austin, TX 78723
Robert J.

Robert J.

RANGE KITCHENAID KSEG700ESS1 Arrived on job for complaints of buttons not working. Confirmed #6 not working. Replaced panel and test.

Near Redbud Ct, San Marcos, TX 78666
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL KFGD500ESS04 "Arrived on site to replace cooktop and panel mnfld. Replaced cooktop and panel mnfld. Tested unit, unit test good.

Near Holly St, Austin, TX 78702
Paul R.

Paul R.

DRYER MAYTAG MEDB765FW0 Arrived onsite for the dryer not heating. I found an F4E4 stored code. I found no voltage on L2. I found the customers breaker was not snapped in tight in the panel. I pushed the breaker in and tested the dryer. The unit is working as designed. Call complete.

Near Westvalley Pl, Round Rock, TX 78665
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “start button not functioning” complaint. Per my previous diagnosis, removed and replaced door gasket, ui and vent assembly. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Salem Ln, Austin, TX 78753
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDK03ITWH2 "Arrived on site to test unit for no power. Found that the light switch was turned Off and not In The ON position. Turned switch ON, tested unit, unit test good. Explained and showed customer the switch is what powers the unit. Job complete"

Near Juniper Cir, Kyle, TX 78640
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer not filling/Takes too long to fill. Upon arrival customer informed me that issue is unit is not filling up enough. Checked for error codes and found none. Tested and inspected unit and found all operations are normal. Customer then put unit on bulky and it only filled up half way and that it should fill up yup all the way, I instructed customer that unit is operating as designed and that tub will not get completely full. Was instructed to talk to customer about use and care and practice for best performance. Did as instructed. No water leaks present at time of service. No repairs are needed at this time."

Near Lakeway Dr, Lakeway, TX 78734
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF535SMBW00 "Arrived on site and found icemaker has failed and will not cycle. Replaced ice maker and the new one cycled immediately and filled with water. No water leaks from connections at time of service, job complete"

Near Hillcrest Dr, New Braunfels, TX 78130
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived onsite to install dispenser motor. Installed new motor and it tested good. While running diagnostics found that the there was no water being dispense in ice maker or water dispenser. Found that the water reservoir is frozen ordered reservoir and defuser assembly. Office to schedule. ; ordrng 1 W11164593 (diffuser) and 1 WPW10366790 (reservoir)

Near Morning Star, New Braunfels, TX 78132
Richard P.

Richard P.

DRYER MAYTAG MEDX655DW1 "Arrived onsite for the dryer making a high pitch noise. Upon inspection found that the belt pulley was causing the issue. Used repair kit. Replaced rollers, belt, belt pulley and dryer tested good and noise is gone. Complete"

Near Canyon Bend, Canyon Lake, TX 78133
Wesley P.

Wesley P.

OVEN KITCHENAID KOSE507EWH04 Arrived on site and found unit fully functional. Tested unit for noise complaint and found all working as designed. Advised customer on use and care.

Near W 7th St, Austin, TX 78703
Thomas L.

Thomas L.

REFRIGERATOR MAYTAG MFC2062FEZ01 Arrived on site for noisy operation. The compressor is creating a vibrating noise that is not normal.; ordrng 1 2HOURSEALEDSYSTEM and 1 SF8404 (ACCES VALVE) and 1 WPW10507886 (compressor)

Near Carol Ct, Georgetown, TX 78626
Al R.

Al R.

RANGE WHIRLPOOL WFG550S0HZ1 "Arrived to inspect bottom drawer not closing properly.Confirmed the complaint and photographed the damaged frame below the left leveling plastic screw.I attempted to fit the drawer into the unit several times without any luck.Customer advised the builder came out, looked at unit and advised the issue couldn’t be repaired because the frame is bent and damaged, which is not allowing drawer to close as designed."

Near Kenney Fort Crossing, Round Rock, TX 78665
Clif L.

Clif L.

WASHER MAYTAG MVWB7238W0 arrived on site to diagnose a washing machine that will not complete cycles. Tested unit and found long drain error saved through diagnostics. Remove debris from pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service

Near Co Rd 450, Thorndale, TX 76577
Chase S.

Chase S.

DISHWASHER WHIRLPOOL WDF520PADW7 Arrived on site customer complaint was dishwasher door would not go all the way down until you pull the rack out, all lines are dry

Near Wooded Acres Dr, Waco, TX 76710
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived to inspect dishwasher not draining.Confirmed the complaint and removed the drain pump from the dishwasher and discovered the knock out was still inside the garbage disposal.Removed he knock out and unit began draining as designed.Customer tried to drain the unit a year ago when she moved in and unit didn’t drain back then.All water lines were dry at the end of service.Job complete

Near Wincliff Cove, Jarrell, TX 76537
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site to diagnose a freezer that was not producing ice, with a cracked ice bucket,. Checked unit and replaced the ice bucket. Found mounting screws not securing icemaker to wall. Reattached and seated icemaker. Replaced ice bucket. As soon as new bucket was in and the bale arm was reset unit went into harvest and fill. All is working as designed at this time. Call complete."

Near Amberglen Blvd, Austin, TX 78729
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to refrigerator ice maker slow production. Upon further inspection, I placed the unit in diagnostics and ran test 56 and it showed E0 for no errors on the ice maker. I ran test 57 and the ic maker harvested as designed. I then ran test 45 and the water dispensed into the ice maker tray. I ran test 36 for the ice box fan and it sounded somewhat weak, but when I opened the left RC door I found condensation built up on the ice maker fascia. I closed the let RC door and inspected the ice in door gasket and found a large gap in between the gasket and fascia. I advised the customer of my findings. I am ordering the ice bin door and will return with the prescreened parts. Office to schedule return service due to part being PSP. No water leaks observed during service.; ordrng 1 WPW10549589 (door-ice)"

Near Fairfield Loop, Leander, TX 78641
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher with the rack stop not staying on. I found the right rail stop not locked into place. I explained to the customer and showed them how to lock them. The unit is working as designed. Call complete.

Near Quercia Dr, Austin, TX 78717
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived onsite for customer complaint of French door dual evaporator not cooling both sections. Checked pressure and found low side vacuum and high side @ 100psi. Checked all weld for dye as well as both RC/FC evaporators. Advised customer. No further work performed.

Near Pecan Creek Rd, Killeen, TX 76549
Thomas L.

Thomas L.

WASHER MAYTAG MVWC565FW1 Arrived on site or no operation. Plug the unit into the wall outlet and the drain pump instantly powered up. Removed and replaced failed control board. Calibrated new control board. All operations were normal in step two of diagnostics as well. All water connections were dry.

Near Half Hitch Trail, Georgetown, TX 78633
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for unit leaking water. The water was coming from The vent gasket. However I cannot remove the vent deflector which holds the vent on the door. Will order and replace.; ordrng 1 W11112070 (DEFLECTOR )

Near Rockport St, Georgetown, TX 78633
James C.

James C.

DRYER MAYTAG MEDB855DC4 Arrived on site and tested operation. I found rattling and off balanced sound to unit. Inspected roller and blower. I found blower outer ring broken. Installed new blower wheel and tested operation. Unit tests good. Job complete

Near Jade, Horseshoe Bay, TX 78657
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for no cool. Removed evaporator cover found oil where thermistor clips to evaporator diagnosed leak due to metal clip piercing evaporator line. Ordering a new evaporator,compressor and harness due to thermistor job will need 2 hrs for repairs. ; ordrng 1 2HRSFORREPAIRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10832994 (COMPRESSOR) and 1 W11116006 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV)"

Near Austral Cove, Austin, TX 78739
Lou S.

Lou S.

OVEN WHIRLPOOL WFG550S0HZ1 "arrived on site to inspect range oven not igniting. Upon further inspection, I removed the inner panel and tested the unit on Bake at 350 degrees. The unit arced and lit the burner. I tested again and this time the Ignitor failed. I found that the Ignitor was not mounted correctly and the screws holding it to the burner were loose. I tightened the screws and retested ad nothing happened. I did not hear the control engage or the Ignitor arc. I removed and replaced the main control ad Ignitor and retested and the unit operated as designed. I tested all burners on the cooktop and they operated as designed. I adjusted the flames on the middle burner and the front right burner. No gas leaks detected during service, job completed."

Near Rutherford Dr, Leander, TX 78641
Wesley P.

Wesley P.

OVEN KENMORE 790.4783341 "Arrived onnsite and confirmed that hinges are broken. All checks good."

Near E 6th St, Austin, TX 78702
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived to inspect dishwasher not closing.Confirmed the complaint and removed and replaced the strike.Reassembled and unit tested as designed.All water lines were dry at the time of service Job complete

Near Antioch Ave, Pflugerville, TX 78660
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4616FW2 "arrived on site to inspect washer not spinning. Upon further inspection, I manually spun the basket as it operated as designed. I placed the unit in diagnostics showing error codes F7E6. Cleared the code and continued with testing. Unit operated as designed. Following the tech sheet, I tested voltage to the unit at the control and did not get proper voltage when testing the main control. I removed and replaced the main control and calibrated. Retested in diagnostics and the unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Spade Cir, Austin, TX 78717
Paul R.

Paul R.

REFRIGERATOR FRIGIDAIRE FGHB2868TD4 Arrived onsite for the refrigerator with a no ice condition. I found the ice tray full of ice but the unit was not going into a harvest. The customer had turned both compartment settings warmer because he found something online stating the unit has been known to freeze up. I found the temps to warm to harvest. I ran service test 63 and the ice maker dumped the ice. I ran test 55 and the tray filled. I ran service test 57 and the fan worked as designed. I ran test 52 and the icemaker thermistor tested good but the temp at the thermistor was much higher than the temp of my meter thermocouple. The icemaker needs to be replaced. Mr stated that the fill valve for the icemaker had gotten very noisy. I did find the fill tube partially iced up when I first arrived and suspect this was making it louder at one time because it wasn’t filling the tray. I replaced the ice maker. There were no water leaks present at the time of service. Call complete.

Near Bearing Cove, Austin, TX 78717
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher not dispensing water. Ran diagnostics and found that there is good water pressure and that the valve is not working. Replaced water valve and dishwasher tested good and no leaks detected. Complete

Near Sycamore St, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for cooling issue. Removed control box found residue leaking out from thermostat,diagnosed faulty thermostat. Installed a new thermostat powered unit on unit running through a defrost cycle.

Near Del Curto Rd, Austin, TX 78704
Paul R.

Paul R.

MICROWAVE GE PT970SR2SS Arrived onsite for the microwave that is completely dead. I found the magnetron thermostat open. . I replace the thermostat and tested the unit. The unit is working as designed. Call complete.

Near Pipe Creek Ln, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WSR57R18DM00 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found refrigerant leak in evaporator. Compressor and evaporator will need to be replaced due to system contamination. Office will need to set return appointment after being provided autho from warranty company. Repair needs to be scheduled for two hour job.; ordrng 1 CNOTES (NEEDS AUTHO) and 1 CNOTES (2 HOUR JOB) and 1 W10769822 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)

Near Family Cir, Hutto, TX 78634
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and installed door stop. Unit is now operating as designed.

Near Folts Ave, Austin, TX 78704
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived on site to install new ice door. Installed door and it tested fine. Complete

Near Hopping Peach Cv, San Marcos, TX 78666
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived onsite for the refrigerator making noise. The customer stated the noise was coming from the freezer but quieted down a little. I removed the evaporator cover and inspected the coil. I found a block of ice under the fan and where the cap tube entered the evaporator with the freezer at 0 degrees. I explained to the customer this was an indication the door was left cracked open. I found no other warm air leaks. I removed the ice and tested the unit. The unit is working as designed. Call complete.

Near Ranch Park Trail, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL MVWB865GW0 "Arrived on site to install previous diagnosed part. Removed failed gear case and installed new. Contacted unit and added zip tie to drain line. Performed calibration cycle and it completed. Performed automatic test cycle and monitored. All tested good, no water leaks detected."

Near , CT
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDTE334DSS0 "Arrived on site to replace OWI sensor. Replaced OWI sensor, tested unit, unit test good, no leaks at this time. . Job complete"

Near Crowheart Cove, Austin, TX 78746
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on site for unit not cooling. Found both evaps clear. Found compressor running and hot. Found unit will need sealed system repair with compressor and Evans tos completeParts covered under warranty ordrng 1 CNOTE (OFFICE RS ) and 1 CNOTE (3HRS ) and 1 TJ80SF8404 and 1 W10309988 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10239732 (evaporator) and 1 WPW10643261 (evaporator)

Near Big Cat Cove, Austin, TX 78750
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW5090JW0 Arrived onnsite and repaired washer. All checks good. Replaced control.

Near Sandra Muraida Way, Austin, TX 78703
Arthur B.

Arthur B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for customer complaint of wall oven getting F8E0 and not coming on. Found blower fan assembly faulty. Removed and replaced blower fan. Reassembled and tested. Unit now works as designed. No other issues found.

Near Golden Heart Dr, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48FTS00 "Arrived on site for water leaking. Found suction line incased in ice in compressor compartment,found display reading doors open and high temp in fresh food,no air flow entering fresh food. Display unable to reset,diagnosed faulty main control and unit overcharged with refrigerant. Installed updated main control,evacuated system,recharged system with correct amount of refrigerant (7.75oz) powered unit on found display not showing all digits on display installed new display powered unit on unit working as designed.

Near Sparrow Ln, Lakeway, TX 78734
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived to inspect ice maker issues.Called STERLING SR #7726167573Replaced ice maker at Whirlpool request.Unit was binding on itself after massive frost buildup on the bottom of ice door Unit now operates as designed.Job complete

Near Robin Trail, Round Rock, TX 78681
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site for refrigerator door issues. Tested and inspected unit and found door gasket on right RC door misshaped. Adjusted and reshaped using heat gun. Also leveled unit for customer. And spoke with on use and care and practice for best performance. All operations are normal. No water leaks present at time of service.

Near Grimes Ranch Ct, Austin, TX 78732
Thomas L.

Thomas L.

WASHER KENMORE 110.2110201 Arrived on site for unit that gets out of balance during spin. Tested unit to find it is missing a drain hose clamp which the customer will get this evening and install himself. The vibration is coming from and out of round clothes basket.

Near Highland Bluff Dr, Georgetown, TX 78633
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived onsite for customer complaint of French door refrigerator dual evaporator. Removed valve from dye drier and found no Freon. Charged unit with 5.5oz of R134a refrigerant. Observed frost pattern and pressure. Found both high and low side dropping. Checked both evaporators and weld for dye. Found no dye.

Near Butterfield Ct, Belton, TX 76513
Robert J.

Robert J.

VENTHOOD WHIRLPOOL KXW8736YSS0 Arrived on job for complaints of light and screw falling checked bulb will need socket. ; ordrng 1 WPW10291579 (bulb-light) and 1 WPW10370558 (socket)

Near Dripping Springs, TX
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Due to fresh food evaporator incased in ice defrosted evaporator,replaced Evap fan motor that includes thermistors. Secured thermistor to correct location on suction line using foil tape and a zip secured new cover with 4 screws checked air flow good"

Near Lightwood Cove, Austin, TX 78748
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE525S0HS0 Arrived on site to test unit for door not closing. Test unit and found right door hinge not sitting on hinge red correctly. Secured door test unit and door closing correctly. Also found damaged to liner will need to order new liner WP9761344. ; ordrng 1 CNOTES (C NOTES ) and 1 WP9761344 (LINER )

Near Henbit Ln, Lockhart, TX 78644
Al R.

Al R.

OVEN FRIGIDAIRE FGEW3065KFB Arrived to inspect oven heating issues.Preheated the oven and bake element never came on.Called Frigidaire Techline and determined it was the hidden bake element that malfunctioned

Near Sam Bass Rd, Round Rock, TX 78681
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02

Near E 13th St, Austin, TX 78702
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site and inspected refrigerator and found left fresh food door will not close completely. Inspected interior of door and found it is deformed. See picture for further description. A new door will be needed to correct the issue no water leaks from connections at time of service.; ordrng 1 W11307224 (LEFT FRESH FOOD DOOR)"

Near Coral Berry, New Braunfels, TX 78132
Arthur B.

Arthur B.

WASHER LG WM3670HRA.ACREPUS Arrived onsite for customer complaint of front load washer not allowing functions to enter. Found PCB not working. Removed and replaced PCB assembly. Reassembled and tested. All functions and features work as intended. All water connections were dry at time of service.

Near Silver Creek Dr, Harker Heights, TX 76548
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for no cool. Removed evaporator cover found no frost on evaporator found hissing noise from liner adjusted cap tube found cap tube snapped inside of liner. Called tech support per t ch support customer needs to contact whirlpool customer service #7726171595

Near Mckie Cove, Austin, TX 78752
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT518SZFW Arrived on site for not level. Added washers and tested good. No aligned properly

Near Rockwood Ln, Austin, TX 78757
Clif L.

Clif L.

OVEN KITCHENAID KOSE500ESS01 Arrived on site to replace latch for oven. Replaced part and tested unit. Found all is functioning properly at this time.

Near FM487, Bartlett, TX 76511
Kevin B.

Kevin B.

WASHER MAYTAG MHW8630HW0 Arrived on site and inspected washer I did not find any saved error codes. Ran washer in automatic test cycle and everything is working normally. Took a video of detergent pump activating and moving detergent. Spoke with tech line this model does not have a detergent amount adjustment feature. Customer is using a free and clear detergent I recommended that they use one with aroma to ensure detergent is being dispensed into clothing. SR7726173027

Near Imhoff Ln, New Braunfels, TX 78132
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site for unit intermittently dispensing water. Found under service bulletin for pressure reg. Attempted to install but do not have correct supply line to connect. Will need line to complete ; ordrng 1 8212547RP

Near Fireoak Dr, Austin, TX 78759
Arthur B.

Arthur B.

WASHER MAYTAG MVWC465HW2 Arrived onsite for customer complaint of top load washer not spinning or agitating. Confirmed issue. Removed and replaced run capacitor. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Wind Ridge Dr, Harker Heights, TX 76548
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on job for complaints of no ice. Found faulty control; ordrng 1 W11039890 (cntrl-elec)

Near Mirela Ann Rd, Dripping Springs, TX 78620
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KBSN602ESS00 Arrived on site and installed board recommended by techline and found lighting circuit issue to not be corrected. Ordering module to finish repair. ; ordrng 1 W10908166 (module)

Near Northumberland Rd, Austin, TX 78703
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15PRXS1 "Arrived on site for ice over filling. Ran diagnostics found weak water flow from water valve,thermistor read open. Replaced water valve and bin thermistor,ran diagnostics good strong water flow from valve.

Near Bettis Trophy Dr, Austin, TX 78739
Robert J.

Robert J.

WASHER GE GTW460ASJ6WW Arrived on job for complaints of noise. Found that gearcase leaks. Will need belt item #603 on tub and motor page. ; ordrng 1 CNOTE (ATHO) and 1 CNOTE (2 HOURS )

Near Diamond Point Dr, Dripping Springs, TX 78620
Wesley P.

Wesley P.

DRYER WHIRLPOOL MGD6000AG1 Arrived onnsite and found motor going out.. Repaired unit. All checks good.

Near E 5th St, Austin, TX 78702
James C.

James C.

REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Arrived on site and found evaporator frozen solid and no air flow to fresh food section. Cleared ice from around evaporator harness to test heater and bimetal. I found both to be good. Attempted forced defrost from control and found control would not start diagnostics. Installed new control and tested. I found all components working properly now. Instructed customer to allow unit to thaw until the evening with door open as I was not able to get all ice from rear of evaporator. Job complete

Near Co Rd 212, Bertram, TX 78605
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site and attempted to replace divider and found several other plastic pieces are broken, will also bring back any other components prone to breaking to ensure repair on next visit. No water leaks from connections at time of service; ordrng 3 67006425 (screw)s and 1 W10118612 (insert) and 1 W10346971 (bracket) and 1 W11226459 (ARM) and 1 W11378860 (SPACER) and 1 WP63052-2 (impeller) and 1 WP67006341 (gasket) and 1 WPW10196393 (damper control assy) and 1 WPW10300024 (icemaker) and 1 WPW10309866 (solenoid) and 1 WPW10312691 (air-baffle) and 1 WPW10317991 (motor) and 1 WPW10351019 (extension)"

Near Sydney Cir, New Braunfels, TX 78130
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on site for “burning electrical smell and not draining” complaint. Inspected unit and found F8E1 and F8E2 error codes. Traced smell to drain pump. Pump has no visible signs of electrical damage, but smells strongly of burning electrical components. Found leak, at vent. It had no effect on electrical issues, though. Spoke with Kevin, at Techline Ref# 7726173179 and Sherrie, at Safety Ref# 7726104264 to record findings. No other leaks detected, at time of service."

Near Garden Rose Path, Austin, TX 78754
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for fruit with food freezing in rf. Found diffuser to be stuck open. Removed and replaced diffuser and tested good

Near Adelphi Ln, Austin, TX 78727
Brandon C.

Brandon C.

DISHWASHER FRIGIDAIRE FGID2466QF5A "Arrived on site for customer complaint of unit not starting, found UI console was not responding, ordering console. ; ordrng 1 5304506663 (console assembly)"

Near Los Santos Dr, San Marcos, TX 78666
Richard P.

Richard P.

WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer not working properly. Ran diagnostics and found that the drain pump is not draining. Replaced pump with new and washer tested good and no leaks detected. Complete.

Near Brian, Canyon Lake, TX 78133
Al R.

Al R.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived to inspect damaged lower door.Removed and replaced the lower glass door and took several photos of the repair.Job complete

Near Texel Ln, Pflugerville, TX 78660
Lou S.

Lou S.

FREEZER FRIGIDAIRE FFFH20F2QWC "arrived on site to inspect freezer door not closing. Upon further inspection, the customer advised that the unit cools off and on and showed me the door gasket was damaged. I found that the bottom portion of the door gasket is hanging off and torn in the left bottom corner. I am ordering the door gasket I temporarily fixed the door gasket until I can return to replace it. No water leaks observed during service.; ordrng 1 5304506131 (gasket)"

Near Vista Heights Dr, Georgetown, TX 78628
David  Z.

David Z.

WASHER WHIRLPOOL MVWB765FW0 Arrived on site to diagnose a washer that was not powering on. Attempted diagnostic mode but received no response from the UI. Checked voltage at the wall and verified proper voltage. Traced power to main control and noticed usual blinking green light and power. No signal was coming from UI to control.Replaced UI / console. Retested unit and Immediately powered on. Found stored F6E3 UI communication error code. Tested all functions and unit is working as designed.

Near Capadocia Cove, Austin, TX 78727
Chase S.

Chase S.

OVEN IKEA IBS550DS03 Arrived on site customer complaint was Oven wouldn’t heat up very fast found there is a loose wire going to the heating element tighten the wire down on the terminal Chasity unit preheated in about 17 minutes

Near E Main St, Gatesville, TX 76528
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site customer complaint was still not making ice found ice maker in the up position the icemaker arm had fallen off in the up position put the icemaker arm back on tested icemaker icemaker cycled

Near Poison Oak Rd, Temple, TX 76502
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived on site to install previous diagnosed parts. Removed failed ice maker and harness and installed. Monitored cycling and fill. All tested good, no water leaks detected.

Near Kopperl Ct, Cedar Park, TX 78613
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for freezer light replacement. Removed and replaced light and tested good

Near Sierra Arbor Ct, Austin, TX 78759
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not drying. Upon further inspection, I found the unit did not have rinse aid in the dispenser. I placed the unit in diagnostics showing no error codes. Placed my multimeter on the black wire at the junction box and tested amp draw. The unit was showing correct amp draw readings and the element was showing 7-9amps in the wash cycle of diagnostics and 7-9amps in the heating cycle of diagnostics. I contacted Techline and spoke to Dustin and advised of my findings and he recommended to advise the customer of the use and care of the unit and detergent/rinse aid use. Provided File #7726165547. I made recommendations on use & care and recommended detergents and rinse aid use as well. No water leaks observed during service, job completed."

Near Leander, TX 78641
Paul R.

Paul R.

WASHER WHIRLPOOL WFW6620HW0 Arrived onsite for the washer getting a water error code. I checked for stored error codes and found an F8E1. I ran service cycle 12 to test the washer. I found the hot water valve letting very little water into the washer. I replaced the hot water fill valve and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Blue Ridge Dr, Round Rock, TX 78681
Chase S.

Chase S.

OVEN KITCHENAID KODE500ESS04 Arrived on site Pulled out both doors found and both damaged needs to be re-ordered; ordrng 2 W10771242 (glass-door)s

Near Chalet Ln, Waco, TX 76712
Arthur B.

Arthur B.

DRYER MAYTAG MEDX655DW1 Arrived on site for customer complaint of dryer not coming on. Remove back panel and found thermal fuse blown. Removed and replaced thermal fuse. Tested unit. Unit now works as designed.

Near Victoria Cir, Copperas Cove, TX 76522
Chase S.

Chase S.

WASHER MAYTAG MVWB865GW0 Arrived on site customer complaint was washing machine would not feel very well found the water connection was turned down turn it all the way up at the wall ran the unit in test mode all lines are dry

Near Quail Run Dr, Troy, TX 76579
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site or dispenser door that would not open. Found that the dispenser door for the soap was broken. Removed and replaced dispenser. Tested operations and all were normal and all were dry.

Near Whitney Woods Cir, Georgetown, TX 78633
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED7300XW0 Arrived back on site for unit giving af error. Found heater assy fell down after prior element replacement.

Near Tallow Field Way, Austin, TX 78758
James C.

James C.

DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site and tested operation. I found no function from control. Tested voltage and found loose connection in junction box has shorted out the harness. Stripped wires back to expose fresh copper and secured connections properly. Tested operation and found no faults in memory and unit tests good. Job complete

Near A Rd, Burnet, TX 78611
James C.

James C.

OVEN WHIRLPOOL WOS51EC0HS00 Called tech line and spoke to Robert #7726175331. Documented findings. Paint is cosmetic and will not harm the functionality of the unit. Job complete

Near Garden Gate Ln, Liberty Hill, TX 78642
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site to arrive previously installed parts. Installed new microwave door. Tested function and verified latches are holding and door is level. All is working as designed at this time. Call complete.

Near Betony St, Austin, TX 78728
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW8540FW1 "Arrived on site for “beeping noises and unit not responding correctly” complaint. Per my previous diagnosis, removed and replaced control panel and door switch. Installed filters before line filter and on control panel wiring. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Burgundy Dr, Austin, TX 78724
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for customer complaint of unit not cooling, found fresh food evaporator covered in ice. Unit needs evap cover, controls, and fresh food section fan motor with harness. ; ordrng 1 CNOTE (AUTH) and 1 W10503500 (cover-evap)"

Near Fletcher Bend, Buda, TX 78610
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDE70FXSS6 Arrived on site to test unit for unit not starting. Test unit and found shorted fan. Will order new fan WPW10469574 ordrng 1 CNOTES (C NOTES ) and 1 WPW10469574 (FAN ASSEMBLY )

Near Tempranillo Way, Lakeway, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MFI2067AEB3 "Arrived on site to replace start device, after replacing, unit tested good.

Near Country Ln, Wimberley, TX 78676

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