Service History 235

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Leander, Texas 78641

Miguel

Job Details: 09/24/2025

Arrived on site for dishwasher not cleaning dishes. Unit will also have standing water. Entered diagnostics and found f4e3. Confirmed wash motor was not working. Replaced motor sump assembly. Ran automatic test cycle. All components pass. No leaks. Call complete.

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Leander, Texas 78641

Miguel

Job Details: 09/24/2025

"Arrived on site for oven tripping breaker. Confirmed this is a gfci breaker. Removed oven from wall. Voltage is 248, 124 each side to C & G. C-G=0. Found no shorts in heating elements. Found a spark at ckntrol when testing. Removed back panel. Replaced both bake and broil elements. Removed ground wire. Bake pulls 12 amps and broil pulls 14. Preheated to 500. Reinstalled ground. Reassembled and put back in wall. Advised customer to let it run for 30 min. Call complete. W11649136"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Leander, Texas 78641

Miguel

Job Details: 09/24/2025

Arrived on site for washer making a noise. Found unit always runs Drain pump. Entered diagnostics and found f3e1. Verified pressure hose was clear. Wiring checks good. Verified model and seiral. Replaced control. Recalibrated and completed automatic test cycle. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Leander, Texas 78641

Miguel

Job Details: 09/24/2025

Arrived on site for dishwasher stopping on its own. Sometimes it will not start. Found f4e3. Motor is causing unit to stop. Removed shelves. Replaced motor assembly. Verified operarion. No leaks. W11665769

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Georgetown, Texas 78626

Brandon B

Job Details: 09/24/2025

Arrived on site for a faulty console on dishwasher WDT750SAKZ3. Verified the issue and replaced the console PART NUMBER. Tested the controls and everything is working as designed. No leaks detected while on-site

We serviced a

WHIRLPOOL RANGE

Model WFGS5030RZ0

Near Round Rock, Texas 78665

Brandon B

Job Details: 09/24/2025

Arrived on site for gas range WFGS5030RZ0 not preheating. Found igniter not clicking. Replaced spark module W10898291 and tested bake function. Unit operating as designed. No leaks detected while on-site

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Round Mountain, Texas 78663

David Z

Job Details: 09/24/2025

Arrived on site to install console on electric dryer MED6230HW2. Replaced console with W11413566 and tested. Watched unit start and begin heating as designed. Customer will link app once they return home. Repair completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Manor, Texas 78653

Wesley

Job Details: 09/24/2025

"Arrived onsite WRS315SDHM13 and repalced filter housing W11162042, which was clogged with debris and had also caused frozen fill tube. Thawed and tested, all checks good."

We serviced a

WHIRLPOOL ICE MACHINE

Model WRX735SDHZ11

Near Round Rock, Texas 78664

Brandon B

Job Details: 09/24/2025

"Arrived on site for WRX735SDHZ11 refrigerator not making ice. Customer reported it makes ice but sometimes stops and starts again. Verified icemaker working. Tested both thermistors and ice box fan; all good. No ice in the fill line. Explained to customer that if ice gets stuck on the arm, it will stop until it falls off. Found right door gasket torn, so ordered door gasket W10830274 for return visit. Will bring icemaker back just in case. Freezer at 6 degrees, refrigerator at 44 degrees. Office will need to reschedule. NO WATER LEAKS OBSERVED DURING SERVICE; ordrng 1 W10830274 (Gasket)"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC7AB06

Near Manor, Texas 78653

Wesley

Job Details: 09/24/2025

Arrived onsite WOD51EC7AB06 for Fandom lighting concern. Occurred once and resumed normal function when the cycle was canceled and restarted. Cleared a stuck key f2e1 error and tested both ovens to full preheat. Unit is operating as designed. No parts. Advised customer on findings.

We serviced a

JENN-AIR REFRIGERATOR

Model JBRFR30IGX10

Near Austin, Texas 78757

Andrew R

Job Details: 09/23/2025

Tech was assigned as a helper;

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near New Braunfels, Texas 78132

Andrey

Job Details: 09/23/2025

"Arrived on site to test unit for lights not working, tested unit found most light are out in the FC and some flickering, replaced all LED modules from LED kit and tested unit is now running as designed no leaks detected job complete installed W11632139"

We serviced a

WHIRLPOOL COOKTOP

Model WCE55US6HB00

Near Marion, Texas 78124

Brandon

Job Details: 09/23/2025

"Arrived on site for customer complaint of FR burner not working. Found shorted switch due to wire harness issue. See pictures. I replaced FR switch, ordering harness. ; ordrng 1 W11111807 (Main harness) and 1 Cnote (Office to reschedule)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Marion, Texas 78124

Brandon

Job Details: 09/23/2025

"Arrived on site for customer complaint of washer not working. Found harness issue. I replaced harness, unit tested good. Part usedw11643701"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Seguin, Texas 78155

Brandon

Job Details: 09/23/2025

Arrived on site for customer complaint of unit not completing cycles all the time. Found issue with control board. Ordering control. ; ordrng 1 W11603811 (Control) and 1 Cnote (Office to reschedule)

We serviced a

WHIRLPOOL RANGE

Model WEG515S0LS4

Near Kyle, Texas 78640

Leonardo

Job Details: 09/23/2025

"Arrived on site to diagnose a range showing cooktop on in the display even when not in use. Tested unit and found the issue coming from the left front burner igniter switch, which was not seated correctly on the valve. This caused the control to read as if the burner was still on. Secured the igniter switch properly to the valve and ensured it was aligned. Retested the unit and confirmed all burners and display are now operating correctly. Unit is working as designed. Job complete."

We serviced a

KITCHENAID OVEN

Model KODE500ESS02

Near New Braunfels, Texas 78132

Andrey

Job Details: 09/23/2025

"Arrived on site to test unit for F2E1 error, tested unit found error present, replaced console and tested unit is now running as designed job complete installed W11086141"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQC7836RZ00

Near New Braunfels, Texas 78130

Andrey

Job Details: 09/23/2025

"Arrived on site to test unit for doors not closing properly, tested unit found no issues with the doors, explained to customer that over time the gasket will get find its form and advised to close left door first then the right so the gaskets don't get damaged, unit is functioning as designed job complete no parts installed"

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Seguin, Texas 78155

Brandon

Job Details: 09/23/2025

"Arrived on site for customer complaint of unit not powering on, found issue with the bake element shorted to ground, I replaced bake element, unit tested good. Part used w11182108 no one on site to sign"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Seguin, Texas 78155

Brandon

Job Details: 09/23/2025

"Arrived on site for customer complaint of unit not advancing and giving error codes. I found pressure sensor error codes in diagnostic mode. I cleared codes and tested, unit failed to recognize water level, I replaced control and tested again, unit tested good. Part used w11742939"

We serviced a

MAYTAG DRYER

Model MED6230RHW2

Near Seguin, Texas 78155

Brandon

Job Details: 09/23/2025

"Arrived on site for customer complaint of unit not heating, found issue with element, I replaced element, unit tested good. Part used wp3387747"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near New Braunfels, Texas 78132

Andrey

Job Details: 09/23/2025

"Arrived on site to test unit for not working properly, unit is located in 1238, tested unit found no water, pulled unit out and noticed that the line is kinking along the wall, advised customer to pull unit from the wall to prevent it from future issues, unit is now running as designed no leaks detected job complete no parts installed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Seguin, Texas 78155

Brandon

Job Details: 09/23/2025

"Arrived on site for customer complaint of unit not cooling, found compressor running, found no frost pattern, sealed system leak. Ordering compressor, filter drier, access valve, and evaporator r600; ordrng 1 W11546692 (Evaporator) and 1 Cnote (SS tech) and 1 Cnote (2 hour job)"

We serviced a

JENN-AIR REFRIGERATOR

Model JBRFR30IGX10

Near Austin, Texas 78757

Miguel

Job Details: 09/23/2025

Arrived on site with parts ordered. Customer says unit is still leaking from the middle. Also door does not always shut. Found the door had loose hinges. Found them to be adjustable. Adjusted and now door closing properly. Found leak is from behind the wall. Removed shelves. Removed control panel. Found leak to be from the valve. Replaced valve. Verified operation. Call complete. W11247961

We serviced a

KITCHENAID DISHWASHER

Model KDFS424SPS0

Near Austin, Texas 78757

Scott

Job Details: 09/23/2025

"Arrived on on site , replaced sump and motor . Ran diagnostics test. All. Checked normal. Nomwater leaks detected at time of service"

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LZ2

Near Leander, Texas 78641

Daniel A

Job Details: 09/23/2025

"Arrived on site to inspect cooktop knobs not operating properly. Upon further inspection the customer advised that the left 2 knobs were not able to turn the valve stem. I examined the knobs and found they were cracked possibly due to rough installation. I informed the customer that even though it is a functional issue, the knobs will not be covered. I advised the customer to call whirlpool directly so they can possibly send them replacement knobs as a courtesy."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Austin, Texas 78724

Justin

Job Details: 09/23/2025

Arrived on site for dryer not powering on. Tested voltage found no power to unit. Found breaker had tripped. Turned breaker back on and tested multiple times and unit did not trip breaker. Unit is now functioning properly and as designed to job completed

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Harker Heights, Texas 76548

Robert

Job Details: 09/23/2025

"WFW6620HC0 Arrived on site for a washer that made a loud nosie. On arrival, I found bellow twisted. Further inspection, I found the right spring had failed, causing the tub to twist. I'm ordering two springs , hoses that been twisted, and returning parts will be needed. Office, please reschedule the client for the soonest availability. No water leaks visible from the main water supply. ; ordrng 1 W11316604 (Hose) and 1 W11314666 (Hose tub) and 1 W11316247 (Ventilation hose) and 2 W11771999 (Spring)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM07

Near Austin, Texas 78744

Joe Z

Job Details: 09/23/2025

"Arrived on site to apartment 1304 for complaint of refrigerator WRT148FZDM07 is freezing up the evaporator coils and leaking water from underneath . Upon arrival, inspected unit and found Unit is operating correctly with no frost build up. Spoke with Ben and unit has been operating correctly for about a month now. I inspected evaporator fan, heater and door seals and all are good. I believe the door was partially left open. As far as water leak, I found fill line partially out of valve. I secured the water line and test fill. Unit is operas designed. No leaks present. Job complete"

We serviced a

JENN-AIR FREEZER

Model JBZFL24IGX10

Near Kingsland, Texas 78639

Lou

Job Details: 09/23/2025

"Arrived on site to inspect freezer door not sealing properly. Upon further inspection, the builder advised that he arrived at the new build home and found water on the floor at the bottom of the freezer door. He advised that he found condensation at the top of the freezer door, and the condensation went along the top of the door and down the right side of the door. I placed my flashlight on the top shelf and closed the door, and inspected the door gasket at the top of the door. I did not find any air gaps, but I did find where the outer modified door trim panel was rubbing on the cabinet panel above the door (photo). Also found that the outer modified door panels were not installed correctly as the gap between the freezer door and the refrigerator door was not even all the way down. I advised the builder of my findings and recommended they get the installer to correct the panels and adjust the freezer panel to where it's not rubbing on the cabinets above. The unit is operating as designed, and NO WATER LEAKS OBSERVED DURING SERVICE, job completed."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX305ESS2

Near Waco, Texas 76710

Jonathan M

Job Details: 09/23/2025

"Arrived on site for an ice machine model KUIX305ESS2 not making ice. Inspected the unit and work area. Customer reported the machine worked well for about six weeks before ice production slowed and stopped. Ran diagnostics and noticed minimal water flow into the reservoir. Removed the filter, which restored normal flow, indicating a filter issue. Observed calcium buildup on the cutting grid and evaporator plate. Customer confirmed they have hard water. Explained that the filter catches calcium but may need frequent replacement for consistent ice production. Noted that a whole home filtration system might be needed, per GC, but we can't reduce existing buildup. Watched two full ice batches form without issues after filter removal. Unit is now operating as designed. Call complete. No parts installed. NO WATER LEAKS OBSERVED DURING SERVICE."

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Austin, Texas 78757

Andrew R

Job Details: 09/23/2025

Arrived on MVW4505MW2 washer for water not hot and filling issue. I tested the valves and found the water to be within spec temps but I found the flow to be lacking. I replaced the valve and found the old one clogged. Tested unit and advised customer that the fill is correct and unit will not fill to 3/4 of the way due to being engineered more efficiently. Unit operates as designed. No leaks. Call complete. Installed W11513255 valve.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM03

Near Austin, Texas 78741

Joe Z

Job Details: 09/23/2025

"Arrived on site to apartment 1535 for complaint of refrigerator WRT138FFDM03 is Not Cooling. Upon arrival, inspected unit and found model and serial do not match. Uploaded picture of unit installed in apartment 1535. Maintenance team said unit was swapped for resident. Cannot find unit to be repaired at this time. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Waco, Texas 76712

Jonathan M

Job Details: 09/23/2025

"Arrived on site for refrigerator model WRX735SDHZ07 with torn refrigerator door gasket and not making ice. Inspected unit and work area. Customer showed left-hand door gasket torn at bottom and said icemaker would not turn. Found icemaker stuck mid-harvest. Checked voltage to icemaker and measured 122V, but icemaker not working. Replaced icemaker W11692161 and tested unit. Icemaker harvested and filled as designed. Removed and replaced refrigerator door gasket W10830274. Reassembled unit and verified working as designed. Call complete. NO WATER LEAKS OBSERVED DURING SERVICE"

We serviced a

WHIRLPOOL FREEZER

Model WSZ57L18DM08

Near Waco, Texas 76708

Jonathan M

Job Details: 09/23/2025

"Arrived on site for freezer model WSZ57L18DM08 not making ice. Inspected unit and work area. Customer stated unit installed a few weeks ago with icemaker hooked up, but installers couldn't resolve no-fill issue, prompting service call. Jumped icemaker and observed motor activate for harvest. At inlet valve activation, heard no response. Accessed inlet valve and found it had never been connected from harness. Connected valve to lower harness and retested unit. Icemaker now fills at end of harvest and operates as designed without any leaks present during operation. Call complete. No parts were installed."

We serviced a

KITCHENAID RANGE

Model KMBP100ESS20

Near Kingsland, Texas 78639

Lou

Job Details: 09/23/2025

"Arrived on site to inspect microwave noises. Upon further inspection, using my microwave tester, I tested the unit for one minute, and immediately after turning on, I could hear a fan rattling/vibration noise. I removed the unit from the cabinets and gained access to the magnetron cooling fan and retested. The unit operated as designed. I placed the top panel back onto the unit and retested, and it began to make the noise again. With the unit still in operation, I removed the top panel and found the magnetron cooling fan shroud vibrating on the fan motor. I found one of the mounting screws, to the shroud, was stripped and not securing it to the chassis. I adjusted the shroud and using a different screw, I secured it to the chassis and retested. Unit is operating as designed. I re-installed the unit in the cabinets and retested andmit continued to operate as designed. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ12

Near Austin, Texas 78721

Joe Z

Job Details: 09/23/2025

"Arrived on site at apartment 546 for refrigerator WRF535SWHZ12 with complaint of water line is detached. Upon arrival, found fill tube has failed. Replaced fill tube W11181718. Test unit and is operating as designed. No leaks present at this time. Job complete"

We serviced a

UNKNOWN VENTHOOD

Model UXT5536AAS3

Near Liberty Hill, Texas 78642

Lou

Job Details: 09/23/2025

"Arrived on site to inspect venthood lights not working. Upon further inspection, I tested the lights and found that the left light harness was loose inside the housing. I removed and replaced the left light assembly and retested, and the left light is operating as designed, but the right light is not. I found the same issue with the right light and removed and replaced the light assembly and retested, and the unit is operating as designed. Job completed. WPW10562734-2X"

We serviced a

MAYTAG DRYER

Model MED7020RF0

Near Seguin, Texas 78155

Brandon

Job Details: 09/23/2025

"Arrived on site to replace previously diagnosed parts, I replaced control, unit tested good. Part used w11780163"

We serviced a

WHIRLPOOL RANGE

Model WFES3330RS0

Near Taylor, Texas 76574

Brandon B

Job Details: 09/23/2025

"Arrived on site for electric range WFES3330RS0 tripping the breaker. Unit is on a 60 amp GFCI. Voltage is correct at the terminal block. Set to 350 and it tripped right away. Customer said it trips even when using the stove. Has been happening since they moved in. I replaced the control W11707155, bake element W10856603, and harness W11182108. Found the neutral was a little loose and was probably causing the issue. Heated to 350 degrees and max amp draw was 15.9 amps. Called safety Sr#7742354211."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Round Rock, Texas 78665

Wesley

Job Details: 09/23/2025

"Arrived onsite WTW4816FW3, replaced latch W11239857 and valve W11210463 based on evidence that the hot water was slow to dispense. Flow corrected and and latch issue resolved. All checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Austin, Texas 78745

James K

Job Details: 09/23/2025

"Arrived on site to replace pending part. Upon arrival, proceeded to replace W11603810 control. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS02

Near Austin, Texas 78732

Luis

Job Details: 09/23/2025

"Arrived on site for loud noise,ran diagnostic found pump shutting off water early,continued diagnostic found during compressor run loud noise from front lower cover,removed cover noise no longer present adjusted tubing and condenser reinstalled over noise no longer present, replaced recirculating pump ran diagnostic all test passed. W11542867"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Austin, Texas 78723

Justin

Job Details: 09/23/2025

"Arrived on site to repair previously diagnosed issue on electric dryer WED560LHW2, which needed new motor and blower wheel. Replaced motor PART NUMBER and blower wheel PART NUMBER. Tested unit. Unit is now functioning properly and as designed. Job completed. Also replaced faulty door switch"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB06

Near Killeen, Texas 76542

Tyler

Job Details: 09/23/2025

"Arrived on site for refrigerator building up ice in the freezer, as well as not making ice or dispensing water. On arrival, confirmed, issue and found a clogged drain lined in the freezer. And after clearing wine, I inspected the water filtration and dispensing system. But found no water leaking instead I found the water filter housing failing with and without the filter removed and not allowing water to bypass to the valve. I'm ordering W10862460 housing, wpw10300022, ice maker, wpw10179146 valve. Rescheduled customer for 09-29-25; ordrng 1 W10862460 (Housing)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Killeen, Texas 76542

Tyler

Job Details: 09/23/2025

"Arrived on site for dryer not heating. On arrival, found, dryer is heating as designed. But when home was built, the builders, put mess wiring over the exhaust vent on the roof causing lint buildup inside the vent, which is restricting airflow to the dryer and causing it to take longer to heat. The instructed customer on getting a drive, vent, cleaning and took photos of the water leaking from the event inside the wall of the home Because of the clog. Dryer works as design no parts installed call complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Killeen, Texas 76549

Tyler

Job Details: 09/23/2025

Arrived on site for refrigerator not making ice. On Arrival confirmed issue and found no ice in bucket. I also found no error codes in diagnostic but during test 57 I found unit would start to harvest then stop midway and timeout without ever throwing an error code. I also found ice maker harvest would show 02 at the end even though doors were all registering as shut. I replaced i e maker w11658802 and found ice maker working as designed with no leaks. Call complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS12

Near Seguin, Texas 78155

Brandon

Job Details: 09/23/2025

"Arrived on site for customer complaint of unit tripping the breaker and putting off an electric smell, found issue with the capacitor and diode, i replaced capacitor and diode, tested unit several times in front of the customer, unit tested good. Parts used wpw10574736 w11256462 called safety to document. SR 7742402255"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Liberty Hill, Texas 78642

Lou

Job Details: 09/23/2025

"Arrived on site to inspect dishwasher racks rusting and unit not draining. Upon further inspection, I found the upper and lower racks badly rusting (photos). I placed the unit in diagnostics, showing no error codes and tested. The unit operated as designed and drained the water from the tub. I checked the drain filter area and found normal water standing at the bottom and advised the customer that standing water in the filter area is normal. I verified that the racks are covered under the extended warranty, and when I went to replace the racks, I found the racks that were prescreened for today's service are damaged. I notified our Parts Dept and am ordering new racks, and the office will schedule a return service due to the availability of the parts. NO WATER LEAKS OBSERVED DURING SERVICE. ; ordrng 1 W11752368 (Upper rack) and 1 W11752368 (Lower rack)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near New Braunfels, Texas 78130

Andrey

Job Details: 09/23/2025

"Arrived on site to test WRS315SDHM13 for low water pressure, tested unit found low pressure at dispenser, removed filter with no change in pressure, pulled unit out and found water line is linked, secured water line properly and tested, unit is now running properly no leaks detected job complete no parts installed"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Elgin, Texas 78621

Matthew

Job Details: 09/23/2025

Arrived onsite to replace control and guard. Replaced control and had same issue. Called techline due to error for switch mismatch. Spoke to Rich SR#7742454613. Found that model number was incorrect and control sent was not compatible. Need to order correct control. Office to reschedule ; ordrng 1 W11603810 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Elgin, Texas 78621

Matthew

Job Details: 09/23/2025

"Arrived for drain cycle running continuously, entered diagnostic and found error code for board malfunction and pressure system error causing pump to run continuously as the unit constantly thinks there's water inside, replaced control board and calibrated unit. Made sure unit successfully completed test cycle. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB4

Near Whitney, Texas 76692

Jonathan M

Job Details: 09/23/2025

"Arrived on site for electric range WFC150M0JB4 with intermittent issues on all four burners. Inspected unit and work area. Customer reported no apparent cause for the problem. Requested a typical pot or pan and found several were bowed in the center. Explained that elements have a safety switch to prevent child burns, requiring flat cookware for activation and continued heating. Demonstrated with a flat pot that all four burners operated as designed. Educated customer to use flat pots and pans for proper function. Unit works per manufacturer specifications. Call complete. No parts needed for repair."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near San Marcos, Texas 78666

Andrey

Job Details: 09/23/2025

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues,replaced control and tested unit is now running as designed no leaks detected job complete installed W11607637"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Manor, Texas 78653

Wesley

Job Details: 09/23/2025

Arrived onsite WRS325SDHZ12 for ongoing customer concern with desingn of fridge allowing mold to grow in the dark area around the icedoor. Customer explained that they are not happy with the maintenance required to keep the ice free from the possibility of mold contamination. There is nothing broken that can be changed to improve the condition. House is clean and normative humidity and the icedoor and fridge appear and function normally to the design. Called techline to advise on these findings and also 2 cosmetic issues with the liner. No parts. Directing customer to speak with customer care regarding their satisfaction concerns. No parts. SR#7741861951

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Leander, Texas 78641

Daniel A

Job Details: 09/23/2025

Inspected electric oven WOS51ECOHS02 with unresponsive touchpad. Power cycled unit and retested; touchpad still unresponsive. Removed console and inspected wire harnessesno issues found. Replaced console W11296171 due to internal failure. Reassembled and tested; oven now operating as expected.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Leander, Texas 78641

Daniel A

Job Details: 09/23/2025

Arrived on site to inspect dishwasher WDT730HAMZO not starting. Placed unit into diagnostics and observed error code F2E1 (control/Ul failure). Removed and replaced control W11637583 due to internal failure. Reassembled and tested unit. Unit now operating as designed. No water leaks observed during service.

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Leander, Texas 78641

Daniel A

Job Details: 09/23/2025

"Arrived on site to inspect oven WOES3030LS01 tripping the breaker. Upon further inspection, the customer informed me that the oven trips the circuit breaker during preheat but after resetting it, the customer is able to use it without tripping. I pulled the unit out and tested voltage and voltage under load. I also checked current draw while operating. Voltage and current draw is correct. The unit tripped while it was drawing 12amps. I called Saftey and techline to document. At this time there is no indication that there is any fault with the oven and the customer is experiencing nuisance tripping. 7742451872"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FFDM04

Near Austin, Texas 78753

Justin

Job Details: 09/23/2025

Arrived on site to replace door W115575716 on refrigerator WRT108FFDM04. Replaced door W115575716 and tested; door now seals properly. Unit functioning properly. No leaks present at this time job completed.

We serviced a

WHIRLPOOL WASHER

Model wtw4855hw3

Near Austin, Texas 78754

Justin

Job Details: 09/23/2025

Arrived on site for drain pump constantly running. Upon arrival found uni6 unplugged plugged unit back in and drain pump turned on immediately. Unit needs a new control. Replaced control and calibrated and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed. No one on site for signature

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Austin, Texas 78754

Justin

Job Details: 09/23/2025

Arrived on site for unit constantly beeping. Ran diagnostics found f8e4 error stored float switch. Inspected float switch tray found no water power cycled unit and float switch error wouldstill occur even with mo water in tray. Replaced float switch hand tested unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502EBS02

Near Temple, Texas 76502

Tyler

Job Details: 09/23/2025

"Arrived on site for refrigerator needing sealed system repair. On arrival confirmed issueand found restriction in highside of systemand installed w10720080 heatloop, w10720079 discharge tube, w10555310 dryer tube, w10545389 suction line, w11506635 access valve, wpw10143759 uv dryer, w10832994 compressor. Pulled vac and recharged system with 4.5oz of r134a. And informed customer to allow 24hrs for unit to stbalize temp. Call complete"

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Georgetown, Texas 78628

Lou

Job Details: 09/23/2025

"Arrived on site to inspect wall oven, not heating. Upon further inspection, I tested the unit on Bake at 350 degrees on Standard Preheat. I found the unit is not heating as I could touch the bottom panel, and it was room temp. I pulled the unit out and gained access to the Bake and Broil elements and tested voltage, and found neither element getting any voltage. I tested voltage at the control and found 123V. I checked the breaker and found it to be a Square D standard breaker. I cycled power at the breaker and retested the unit, and it is operating as designed. When I cycled power at the breaker, it appeared that the breaker wasn't fully in the on position. Unit is operating as designed, and no one on site to sign for the receipt, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM05

Near Austin, Texas 78745

James K

Job Details: 09/23/2025

"Arrived to 308 for unit making buzzing noise. Upon arrival, found noise coming from evaporator fan motor. Proceeded to replace WPW10384183 thermistor and WP2315539 motor evap. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

We serviced a

WHIRLPOOL RANGE

Model WFGS3530RS0

Near Buda, Texas 78610

Leonardo

Job Details: 09/23/2025

Arrived on site door was locked. Tried calling phone number on work order and not correct number. Tried going by the model home and it wasnt opened. Called the office spoke with Victoria and they couldnt get a hold of them. Office will try to reschedule ; O-emld tckt

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Manor, Texas 78653

Wesley

Job Details: 09/23/2025

Arrived onsite for microwave in 10205 model WMH31017HS10 lighting not working even with new bulb. Replaced the control W11175576. Unit issue not resolved. Ordering socket and harness and returning with interlocks. ; ordrng 1 Unknownundersidelampsocket (Research) and 1 Unknownlowerwiringharness (Research)

We serviced a

WHIRLPOOL DRYER

Model WET4027HW2

Near Austin, Texas 78745

James K

Job Details: 09/23/2025

"Arrived to 558 for unit experiencing condensation inside dryer. Upon arrival, ran vent test and found poor flow. Inspected duct and found duct to be kinked. Straightened hose and retested and now shows good airflow. Unit is functioning as designed. No parts needed"

We serviced a

WHIRLPOOL DRYER

Model WED500CMW0

Near Austin, Texas 78754

Wesley

Job Details: 09/23/2025

Arrived onsite for WED500CMW0 unit 3217. Complaint of dryer control not working. Tested and found unit terminal block and supply cord l1 burnt from poor connection. Repalced terminal block 279320 to repair. Maintenance will be responsible for the power cord.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78702

Scott

Job Details: 09/23/2025

"Arrived on site , replaced scratched outer door W11449081. Ran quick diagnostics. All checked normal. Nomwater leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Manchaca, Texas 78652

James K

Job Details: 09/23/2025

"Arrived to 1022 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed. Tenant not home. No one available to sign."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW01

Near Dripping Springs, Texas 78620

Luis

Job Details: 09/23/2025

Arrived on site for no cool removed evaporator cover found ice ball on inlet diagnosed unit will need a new compressor and evaporator. ; ordrng 1 W10233960 (Compressor) and 1 W11507067 (Evaporator) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve)

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Manchaca, Texas 78652

James K

Job Details: 09/23/2025

"Arrived to 832 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed. Tenant not home. No one available to sign."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78702

Scott

Job Details: 09/23/2025

"Arrived on site , replaced scratched outer door. W11449081. Ran quick diagnostics. All checked normal. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED500CMW0

Near Austin, Texas 78754

Wesley

Job Details: 09/23/2025

WED500CMW0 arrived onsite to unit 2205 for control panel issue. Tested and found unitnis operating as designed without failure. Heating and tumbling and responsive. No parts. Advised customer regarding findings.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM03

Near Austin, Texas 78754

Wesley

Job Details: 09/23/2025

"Arrived onsite for WRT541SZDM03, unit 2323. Repalced the damaged freezer door with LW10648583 and W11178521 nameplate. Unit is now correct."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Round Rock, Texas 78665

Andrew P

Job Details: 09/23/2025

Verified drain pump continuously running and pressure fault code. Removed and replaced control board ran calibration and auto.Test and unit is functioning properlyWTW4855HW3Part w11607637

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Kyle, Texas 78640

Tim M

Job Details: 09/23/2025

"Arrived on site to test unit for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM804KBS2

Near Austin, Texas 78749

Leonardo

Job Details: 09/23/2025

Arrived on site to replace 3rd rack manifold. Replaced manifold test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Jarrell, Texas 76537

Robert

Job Details: 09/23/2025

"WDF331PAHS1 Arrived on site for a dishwasher not drying. On arrival client stated that it wasn't drying ,she said she didn't use rinse aid and was using pods. I instructed client to use rinse aid to help dry the dishes also to use liquid detergent. I ran diagnostic and no error codes heater had correct amp draw product is working as its designed no parts used no water leaks visible from main water supply."

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Austin, Texas 78748

Leonardo

Job Details: 09/23/2025

"Arrived on site to diagnose range with complaint of burners not working. Tested unit and found all surface burners operating as designed. Verified that dual burners function properly in both single and dual settings. No irregularities found during testing. Tested oven by preheating to 350?F and confirmed proper operation, including ignition, heating, and cycling. Unit is functioning within manufacturer specifications. At this time, no failures could be duplicated. Advised customer to monitor the unit and document if issue reoccurs. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Cedar Park, Texas 78613

Miguel

Job Details: 09/23/2025

"Arrived on site for washer always running the pump. Unit was unplugged. When I plugged in the drain did start. Cleareed and found f8e1, f1e1, f3e1, f2e1. Accessed control. Verified pressure switch is good. All wires and components check good. Model and serial within Service pointer W11766193. Replaced control board. Recalibrated and ran automatic test cycle. Working as designed. Call complete. W11608056"

We serviced a

MAYTAG DRYER

Model MED4005SW0

Near Austin, Texas 78759

Scott

Job Details: 09/23/2025

Arrived on site for dryer not heating but tumbling . Checked voltage at block dropping one leg of power . Tried breaker reset but still just one leg of power . Advised customer to have professional electrican correct outlet or breaker . Job complete

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Cedar Park, Texas 78613

Miguel

Job Details: 09/23/2025

"Arrived on site for dryer always showing clean vent. Entered diagnostics and found no errors. Checked and found the moisture sensor is working properly per test. Found the Outlet thermistor=9.9k. This is very high showing temps are 160f and i am not getting that temp. Replaced outlet thermistor. Performed vent test, vent is still showing as restricted, top of dryer gets hot cause air is not leaving. Advised customer of findings. Call complete. WP8577274"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Austin, Texas 78759

Scott

Job Details: 09/23/2025

Arrived on site for poor washing performance. Ran diagnostics no error codes . Found lower spray arm defective . Replaced spray arm W11550888. Reran diagnostics and lower spray air is moving . Nomwater leaks detected at time of service . Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Georgetown, Texas 78628

Andrew P

Job Details: 09/23/2025

"The customer stated that the unit was leaking from the lower left corner and that there was a fault code that pooped up. Ran diagnostics, and there were no fault codes. Removed the front panel and found the dispenser had liquid in it. Asked cx if they were using rinse aid, the customer said they did not. Looks like water is leaking into the dispenser and onto the inner door of the dishwasher. Will replace tub seal on return visit and ordering the dispenser assembly. ; ordrng 1 W11412300 (Dispenser)"

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LS3

Near Austin, Texas 78721

Joe Z

Job Details: 09/23/2025

"Arrived at apartment 323 for range WEE515S0LS3 with complaint of not able to adjust burners. Upon arrival, inspected unit. Found unit is operating correctly just missing All cooktop burner knobs. Missing knobs are a non warranty repair. Customer will order knobs. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78748

Leonardo

Job Details: 09/23/2025

"Apartment# 3221 Arrived on site to diagnose dryer with display issues.Tested unit and found the console display not functioning properly. Numbers on the display are distorted/incorrect, and when pressing multiple buttons, all indicator lights on the console illuminate and remain on. This indicates a failure within the console assembly. Unit will require a new console to properly resolve the issue. Ordering replacement console and office will contact customer to reschedule return visit for installation. ; O-emld tckt"

We serviced a

KITCHENAID VENTHOOD

Model KXW9736YSS0

Near Austin, Texas 78739

Leonardo

Job Details: 09/23/2025

"Arrived on site to diagnose vent hood for blowers not working correctly. Tested unit and confirmed that there is not enough suction coming from the blowers. Upon inspection, found the blowers are failing and will need to be replaced. The blowers are located toward the back of the unit, making removal and installation a two-man job. Parts will need to be ordered. Office to order replacement blowers and reschedule return visit with two technicians for installation.; ordrng 1 W11387938 (Control) and 1 2hourjob (2 hour job)"

We serviced a

JENN-AIR OVEN

Model JMC2430LL00

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 09/23/2025

Arrived on site to test unit for unit giving F2E1 error shorted or stuck keypad. Replaced console test unit and unit test good job complete.

We serviced a

KITCHENAID OVEN

Model KODE300ESS04

Near Leander, Texas 78641

Daniel A

Job Details: 09/23/2025

"Arrived on site to inspect electric oven KODE300ESS04 not heating properly and displaying error codes. Placed oven into diagnostics and observed error codes F3E0 (sensor) and F6E1 (over temp). Checked sensors and found upper sensor reading incorrect temperature, causing improper operation. Ordered oven temperature sensor W10859573 to correct issue and scheduled return service for 9/29.; ordrng 1 W10859573 (Sensor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Austin, Texas 78722

Joe Z

Job Details: 09/23/2025

"Arrived on site for dishwasher KDTE204KPS3 with complaint of Soap Dispenser does not open during cycle. Upon arrival, ran diagnostics to force dispenser door. To open. Dispenser energizes but does not open. Inspected solenoid per Technical Service Pointer #: W11765167A for dispenser not operating and is good. Replaced dispenser W11412300. Test unit and operates as designed. No leaks present. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Jarrell, Texas 76537

Robert

Job Details: 09/23/2025

"WTW5057LW0 Arrived on site for a washer that won't drain . On arrival, the client stated it wouldn't drain. Further inspection, I found the lower wireharness to the drain pump was broken. I replaced wireharness and then tested it drained, but then I heard a loud squeaking noise. I asked the client if that was new . She said the last tech came out and replaced the cam. After that, she did a load of laundry, and that nosie happened. I looked under the washer, and the cam was damaged again. I replaced the cam again from truck stock part #w10721967. The motor is failing and needs to be replaced. Washer is working good at the moment. But the motor,belt,actuator, and cam will need to be replaced. I'm ordering motor,belt,actuator, and cam . Returning parts just in case needed. No water leaks visible from main water supply. ; ordrng 1 W11481722 (Actuator) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Austin, Texas 78705

Joe Z

Job Details: 09/23/2025

Arrived on site at apartment 1601 to install previously ordered part. Used repair kit 4392067 . Test unit and is operating as designed. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Austin, Texas 78731

James K

Job Details: 09/23/2025

"Arrived on site for insulation sticking out from bottom. Upon arrival, tucked in and covered insulation and positioned to proper spot. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Temple, Texas 76502

Robert

Job Details: 09/23/2025

"WRS315SDHM13 Arrived on site for a refrigerator doors not aligned. On arrival, I verified the doors were uneven. I adjusted the left door and then checked with my level ,doors are perfectly aligned product works as it's designed, and no water leaks are visible from the main water supply no parts needed."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AEB

Near Hutto, Texas 78634

Brandon B

Job Details: 09/23/2025

Arrived on site for refrigerator MFI2568AEB not cooling. Found the UI blinking and dispenser opening constantly. Freezer at 0 degrees and refrigerator at 44 degrees. Both thermistors working. Replaced HV control W10890094 per the service pointer and programmed it. Unit operating as designed. No leaks detected while on-site

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78757

Andrew R

Job Details: 09/23/2025

Arrived on WFW560CHW4 washer with no power. Unit is stacked. I plugged unit in and no response from ui panel. Due to the unit being stacked i cannot further test if the control had blown or the ui no longer functions. Will need a 2man for this call. Return with parts. Not able to get a RS date. Office to RS.; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Buda, Texas 78610

Tim M

Job Details: 09/23/2025

"Arrived on site to test unit for reported noise. Customer stated the unit produces a loud squeal during spin. Entered service mode and initiated test cycle, verified squealing present during spin sequence. Inspected drive system and found belt slipping on the cam surface due to wear. Per authorization W1F1XI1DPL1, proceeded with repair. Replaced splutch assembly (W10721967) and drive belt (W11239857). Performed operational test cycle and confirmed proper drive engagement with no abnormal noise. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Austin, Texas 78757

Andrew R

Job Details: 09/23/2025

Arrived onsite for WDT730HAMZ1 randomly starting and buttons not responding. I found the control not registering when the buttons are pressed and control is wigging out by starting itself. I replaced the W11683480 control and confirmed unit now operates as designed with no leaks occurring. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Buda, Texas 78610

Tim M

Job Details: 09/23/2025

"Arrived on site to test unit for reported long dry times. Customer stated it requires a minimum of two cycles to fully dry clothes. Performed vent test and verified no restrictions present with proper suction at exhaust. Initiated timed dry cycle while monitoring temperatures, found unit short cycling and not exceeding 140?. Diagnosis confirmed failure of cycling thermostat. Replaced thermostat (WP3387134) and retested. Verified temperatures now reaching above 180? with proper cycling. No one on site for signature. All components are properly engaging and unit is running as designed, job complete."