"Arrived on site to test unit WTW4957PW0 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11608056) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit WED4950HW0 for timer issues. Upon arrival customer stated the unit will run continuously unless the timer is manually rotated to the off position.Verified issue, cycle does not shut off when designated. Replaced timer (WPW10185982) and ran a test cycle for 5 minutes; after time elapsed, the timer advanced and powered the unit off as intended. Unit is now running as designed, job complete."

"Arrived on site to replace previously diagnosed parts on model KDTM404KPS1. I replaced flow meter, unit tested good. Part used w11535094"

"Arrived on site to replace previously diagnosed parts on model KBSD602ESS01. I replaced ice door motor and ice door, unit tested good. Parts used wpw10546285 and wpw10504458 customer not on site to sign."

"Arrived on site to test unit for not heating properly, tested unit found L1 connected to N, wired unit properly and tested unit is now running as designed job complete no parts installed"

"Arrived on site to diagnose dishwasher.Spoke with the customer regarding the service call and informed them that the unit is currently out of warranty. The customer stated that the unit should still be covered under warranty. Verified coverage and confirmed that the manufacturers warranty expired on 1/22/2025. Explained this information to the customer, who then decided not to proceed with any diagnostic or repair services at this time. No service performed. Job complete."

"Arrived on site for not making enough ice. Ice bin half full,found broken slide on icemaker that could interfere with ice production ordering a new icemaker assembly. ; ordrng 1 W11735838 (Icemaker)"

"Arrived on site for unit tripping breaker. Upon arrival, breaker was already in the tripped position. Unit is on a 30 amp Square D GfCI breaker. Tested unit on Timed Dry high heat and unit is pulling 22 amps when heater is on and 0.1 amps when just the motor runs and its consistent. Customer states the dryer will trip breaker randomly but usually when the machine is running for a certain period of time. Called techline and spoke with Nate SR#21315662 to document and stated its a nuisance breaker tipping issue at the breaker itself and customer will have to call builder to have breaker replaced. Called Safety Team as well for further documentation. Unit is functioning as designed. No parts replaced"

"Arrived on site for SAFTEY with washer MVW4505MW2 with complaint of electrical/ rubber burning smell. Upon arrival, inspect all electrical components in console and all lower components and there are no noticeable burn marks or burn smells from components. I ran diagnostics and there are no saved error codes. I ran a normal wash cycle and a drain and spin cycle and cannot duplicate a burning smell coming from unit at this time. Contacted SAFTEY TEAM. Spoke with Bianca explained the test done. Notes were documented. MfrRef # 21290447"

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site to inspect washer WTW4816FW3 with constsnt drain pump running. Upon further inspection, I found the unit unplugged and plugged it in. Immediately, the drain pump turned on and would not turn off. I placed the unit in diagnostics shaoing error code F3E1-pressure sensor fault. I verified the model and serial numbers with the service pointer W11766193 and removed and replaced the main control, and calibrated the unit. Tested in diagnostics, and the unit is operating as designed. No water leaks observed during service, job completed. W11503810"

"Arrived on site to diagnose oven for not reaching set temperature. Spoke with the customer, who provided previously recorded temperature readings. Verified temperature accuracy by averaging the three highest and three lowest readings. The calculated average was 340?F when the oven was set to 350?F, which is within the acceptable temperature range. Explained findings to the customer and demonstrated how to calibrate the oven to her personal temperature preference if desired. Unit operating as designed. Job complete."

Arrived on site for unit not powering on. Upon arrival tenant said unit is good and doesn't need our services today

Arrived on site for a KBSN702MPA00 refrigerator making a humming sound. Customer said it's random but it lasts for maybe 45 minutes. I couldn't replicate the noise. The evaporator fan and condenser fan aren't making any sounds. I found three spots where copper lines are touching metal. Adjusted the existing sound pads to correct the issue. The temps are perfect in the freezer and refrigerator. No leaks detected while on site

"Arrived on site to test unit for console acting erratic, tested unit found console corroded around vent, found gasket has slipped and was not sealing properly causing steam to get on the console, replaced console and adjusted gasket to ensure good seal, tested unit, unit is now running as designed no leaks detected job complete installed W11623500"

"Arrived on site for refrigerator KRFF507HPS00 with light not working. Inspected unit and found light on ice maker out and no longer working, affecting the other light and causing it to flicker. Replaced light PART NUMBER and tested; now all lights are functioning properly. Customer happy with repair, no leaks present at this time. Job completed."

"MVWB765FW3. Customers stated that the unit was out of balance no matter the load size and had a loud ticking noise while spinning. Verified unbalanced fault code. Checked suspension rods and they were bad; basket bounced excessively. Unit needs suspension rods. Also checked gearcase, which has oil seepage and is source of ticking. Advised customer that the gearcase and suspension rods need replacement. Gave customer estimate on repair. Customer declined repair. No, water leaks at time of service."

"WOED5930LZ01: Removed and replaced lower broil element WPW1617232. Ran lower oven broil at 550? with no issues; breaker did not trip. Ran bake element at 450?; breaker did not trip, no issues. Oven is working as intended. New home build and no one is here to sign"

"WFE320M0JS4 Arrived on site for a range that nothing is working. On arrival, I verified that the issue range is tripping the breaker. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I took amp draw only oven on it was 14.67 with all burners on high and oven on it was 39.88. I rewired the ground wire back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage, and all readings are correct. The product is working as its designed no parts used. I recommend the client to contact the breaker company for information on the correct gfci breaker. I also recommend the client to leave the oven for one hour. Calling whirlpool safety case# 21325826"

"Arrived on site to inspect refrigerator with light no working in the freezer. Upon further inspection, I tested the light switch and found that the contacts had failed. I replaced the switch and reassembled and tested. The refrigerator is now operating as designed. No water leaks observed during service. W11445850"

Arrived on site for a oven KOES530PSS00 getting a miswire error. I verified the power is correct. The oven light wasn't working also. I replaced the console w11670513 and tested all functions. Unit is operating as designed.

Arrived on site for microwave KOCE507ESS09 with turntable making noises. Ran unit with everything attached to turntable; unit made scratching sound. Removed everything from turntable motor and tested again; unit still scratching. Unit will need new turntable motor PART NUMBER. Ordering part; office to reschedule for 2-man job and allow 2 hours for repair.; ordrng 1 W10911403 (Turn table motor)

Arrived on site for refrigerator WRS571CIHZ04 leaking water. Inspected unit and found leak from water line between filter and valve. Replaced water line PART NUMBER and tested. Unit now functioning properly and as designed. No leaks present at this time. Obtained copy of move-in date; job completed.

"Arrived on site to inspect dryer leaving stains on clothes. Upon further inspection, the customer showed me a piece of clothing with stains. I inspected the inside of the dryer and checked for indication that the dryer causes the stains on the clothing. I could not find anything unusual in the dryer and dryer is operating as designed. It appears the staining happened before entering the dryer but could not find an explanation for what caused the stains. The dryer is operating as designed."

"Arrived on site to install previously diagnosed parts on a refrigerator model WRS315SDHM12. Inspected unit and work area. I replaced the compressor W11580057, drier WPW10143579, and access valve W11506635 and charged the unit up with 250 psi of nitrogen. I found pressures hold for 15 minutes. I vacuumed down the unit to -30 psi and found pressures hold again for another 10 minutes. I charged the unit up with 68 g of R600 refrigerant and plugged the machine in. I found the unit to begin working and operating as designed. Call complete. No leaks were present during service."

"NED4655EW1 Arrived on site for a dryer not heating. On arrival, I verified the issue of a failed hi limit fuse. I replaced the part then tested product is working as its designed."

"WED5010LW1 Arrived on site for a dryer, not spinning. On arrival, I verified the issue of a failed belt and pully. I replaced parts then tested product is working as its designed."

"Arrived onsite for WED8900BC0 dryer not heating. Upon arrival, ran diagnostics but found no error codes. Checked continuity at thermal cutoff which read OL. Inspected heating element which had cracked, determined it had grounded out and blown thermal cutoff. Replaced element WP8544772 and thermal cutoff 279973, unit is now functioning as designed. Job complete."

Duplicate.. see 464504

"Arrived onsite for WRTX5328PB01 refrigerator not freezing properly. Upon arrival, confirmed previous tech's diagnosis of SS repair. Refrigerant was sputtering out of capillary tube. Replaced compressor W11557671, filter drier WPW10143759, and access valve W11506635. Instructed customer to wait 24 hrs to allow temperature to achieve target. No leaks observed, job complete. Maintenance signed for both tickets"

"Arrived onsite for WRTX5328PB00 refrigerator not freezing properly. Upon arrival, confirmed previous tech's diagnosis of SS repair. Replaced compressor W11557671, filter drier WPW10143759, and access valve W11506635. Instructed customer to wait 24 hrs to allow temperature to achieve target. No leaks observed, job complete."

"Arrived on site for dryer, not advancing the timer. On arrival, I confirmed the failure and found the harness to the timer not fully connected properly or allowing the timer to advance naturally. After reconnecting harness, I found dryer timer working as designed call complete"

Arrived onsite for previously diagnosed parts. I replaced all previously diagnosed parts and unit is now heating as designed. Call complete.

"Arrived on site for no ice after previous visit. Found no ice in bin or in icemaker,removed fill tube from valve attempted to blow through line failed diagnosed a frozen fill tube line,defrosted line power cycled unit icemaker ran through a harvest and filled with water."

"Arrived on site to replace previously diagnosed parts on model GSF26C4EXS03. I replaced compressor, access valve, and filter drier. I charged with 5oz of r134a, unit tested good."

"Arrived on site for a refrigerator not cooling. On arrival confirmed issue and upon further inspection. I found the evaporatical, barely had one bar that had frost on it and the rest was bone dry. I then found compressor overheating and not pumping refrigerator system indicating a possible leak. Restriction four locked compressor. I am ordering the following parts W10309994 compressor, wp2188823 evap coil, wpw10143759 uv dryer, w10913906 access valve. Office to reschedule 42 hours.Sold system repair wants availability of parts is known.; ordrng 1 W10309994 (Compressor) and 1 wp2188823 (Evap coil) and 1 wpw10143759 (Uv dryer) and 1 w10913906 (Access valve)"

"Arrived on site for a dishwasher model WDF332PAMS0 that has a start button that does not work. Inspected unit and work area. I tested the console and did confirm all other buttons would activate, but the start button would not engage, indicating a control failure. I replaced the control W11683481 and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete."

"Arrived on site for hot surface indicator light, not fully functional when using the front right burner, according to the customer on arrival. Customer stated that sometimes the light would take a few minutes before turning on, even though the burner had been used for a while. I found w 11047722 front right burner, thermostat, broken and I replaced the burner and retested and found indicator light working as designed call complete."

"Arrived on site to test unit KMBP100ESS20 for not starting cycle. Upon arrival customer stated unit wont start cycles intermittently and they have to push the door in to get it to engage.Tested unit, found all cycles starting properly. Had customer demonstrate how they start a cycle and noticed the door was being closed softly, preventing the interlock switches from fully engaging. Advised customer that allowing the hinges to close the door, releasing the handle about an inch before contact with the frame, ensures both switches engage properly. If closing softly, customer should gently push the door handle to assist engagement. Unit is running as designed, no parts installed, job complete."

"Arrived on site to replace previously diagnosed part. Upon arrival replaced top panel (WPW10208383) and inspected, unit now appears as designed. No one on site for signature, job complete."

"Arrived on site to test unit for noise, attempted to mimic the noises customer was describing but was unsuccessful, added a load of laundry and still could not mimic anything, unit is running perfectly, advised customer to monitor and if the noise returns take good videos and call us back, at this time job complete no parts installed"

"Arrived on site for washing machine, not draining out. On arrival confirmed, the f9e error code stored in diagnostics. After further testing, I found the motor actuator both ohming out as designed. I also found the drain pump Oming at 19.3 but after running a test cycle I found drain pump was failing to pump any water out at all. I found no clogs in the pump. After I moved the water from the tub and found the pump motor had been locking up intermittently over time. I replaced drain pump, then reassembled and tested washer and found all of it working as designed with no leaks, call it complete"

"Arrived on site to replace previously diagnosed spark module, gas valve is opening but still no spark, replaced control, igniter is now spark but extremely warped, replaced igniter as well and tested, unit is now running as designed no leaks detected job complete installed W11524031, W11620561, W10898291"

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced UI (W11636543), control (W11224256), LH door hinge (W10878115), door cam (WPW10505294), LH closer (W10904595), LH top hinge (W11592405), and ice maker (W11658802). Reassembled unit and tested operation.Verified vertical mullion is now properly entering the designated track, and both doors are correctly aligned with no air leaks present. Ran an ice maker harvest cycle successfully. Performed a fill test, valve energized but no water entered. Verified fill tube is not frozen. Obtained autho and replaced dual valve (W11482383). Retested and confirmed ice maker now fills with the proper amount of water. Unit is now running as designed. Advised customer to allow 2448 hours for proper cooling and ice production. No leaks detected, job complete."

"Arrived on site to install previously diagnosed and ordered part. Due to the set screws in the FC door handle being stripped, I installed the new door handle and tested. Unit is operating as designed. No water leaks observed during service, job completed. W11045125"

"Arrived on site to diagnose washer WTW4816FW3 that is constantly draining when plugged in / panel unresponsive. Found model and serial number fall under SP W11766193, which calls for control W11602810 replacement due to pressure related issues. Replaced control W11602810 with new W11602810 and tested unit. Verified unit is operating as designed, and will start cycles properly. No water leaks found at time of service. W11766193, W11602810."

"Arrived on site to inspect washer WFW5605MC0 dispenser with standing water in the tray. Upon further inspection, I found the dispenser tray dry. I placed the unit in diagnostics, showing no error codes and tested. Once the valves had finished testing and the unit was beginning the spin test, I checked the dispenser drawer and found a small amount of water in the fabric softener tray. I removed the tray and found a small amount of fabric softener clumped at the bottom of the tray. Since the dispenser has been replaced before, I removed and replaced both valves and retested and continued to find water in the tray. I removed and replaced the dispenser and retested again, and this time, there was no water standing in the drawer/tray. Unit is operating as designed, and no water leaks were observed during service. I made recommendations for use and care, as well as detergent and fabric softener use (water softener system in the home). Job completed. W11688995, W11688994, W11524105"

"Arrived on site to replace control board, console, and blower previously ordered. Pulled the unit out to gain access to the rear panel and safely removed the defective blower assembly. Installed new blower, control board, and console. Once all components were replaced, restored power and tested the unit by preheating the oven to 350?F. Verified that the unit preheated properly and reached the set temperature with no error codes or abnormal operation. Unit is now functioning as designed. Job complete"

"Arrived on site to inspect wall oven KOES530PSS00 error code. Upon further inspection, I found the unit installed below the cooktop and the right side of the unit not fully pushed back (photo). I found the display showing error code F9E0-mis-wired, and when I opened the unit door, the light failed to turn on. I placed the unit in diagnostics and checked for any other error codes, and found none. I cleared the code and pulled the unit out onto my floor protector, and gained access to the back of the unit to expose the harness and element connections. Once I had the unit pulled out, I found a dent in the lower left corner of the back panel where the unit was hitting the gas line that came out of the wall (photos). I advised that with the gas line in the position it's in, the unit will not go back far enough to install properly. I tested the unit on Bake at 350 degrees, and while the unit was heating, I tested voltage at the bake element. I found 245V to the unit, and from L1 to Ground, I found 122V. I tested amp draw to the bake=12amps and broil=17amps and found the unit is operating as designed. I recommended that the unit be flush with the cabinets to keep it secured in its space. I made recommendations for use and care, job completed."

"Arrived on site to diagnose microwave for display not working and buttons not responding. Tested unit and found the display completely unresponsive with no illumination. Attempted to start a cycle using the control panel, but the buttons did not respond to any input. Verified proper voltage to the control board power supply is good. Found that the console keypad is shorted and the display board has failed, causing loss of communication between the user interface and main control. Unit will require a new console and display board to complete the repair. Office to order necessary parts and reschedule return visit for installation."

Arrived on site for a dishwasher WDP540HAMZ0 with a damaged sprayarm. I replaced the sprayarm wpw10491331 and tested it. Unit is operating as designed. No leaks detected while on site.

"Arrived on site. Diagnosed a defective bin thermister, replaced bin thermistor ran diagnostic all test passed. Wpw10511923"

"Arrived on site. Checked all harness connections ran diagnostic all test passed,ran a normal cycle water filled pan. Unit working as designed"

"Arrived on site to diagnose dishwasher for issue of unit starting and then turning itself on and off, as well as the soap dispenser not opening during the cycle. Verified the customers complaint and ran diagnostics. Found stored error code F2E1 shorted or stuck keypad, indicating a communication issue within the control panel. Also found the dispenser door physically broken and not opening properly during the wash cycle. Replaced both the console assembly and the detergent dispenser. Reassembled unit and tested operation. Verified unit is now filling, washing, circulating water through the spray arms, and draining properly with no further interruptions or error codes. Unit is operating as designed at this time. Job complete."

Arrived on site for a dishwasher WDF332PAMS0 not filling. I tested in factory mode and everything worked as designed. I advised the customer to start using rinse aid and a liquid detergent. No leaks found while on site.

"Arrived on site to inspect dishwasher WDT751SAPZ1 not operating properly. Upon further inspection, I placed the unit in diagnostics showing error codes F9E1-drain pump failure and F7E1-motor failure. I cleared the codes and continued with testing and found the valve, dispenser, heater, and drain pump are operating properly, but the motor failed to turn on. I removed and replaced the sump assembly and retested. The unit is operating as designed, and no water leaks were observed during service, job completed. W11460945"

"Arrived on site for noise complaint. Customer provided video loud noise from fan balde,removed compressor cover found 3 way valve copper line rubbing against condenser fan blade,rerouted copper line,power cycled unit compressor and fans powered on noise no longer present"

Arrived on site. Freezer door was not sent only 2 fresh food doors. Replaced fresh food door or ss ering correct door. ; ordrng 1 LW10904379 (Fzr door)

"Arrived on site for a defective compressor. Replaced the compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. W10233960,wpw10143759"

"Arrived on site to diagnose customers concern of uneven cooking between the upper and lower ovens. Tested both ovens for accurate temperature performance using a temperature probe to record the average temperatures. Found the upper oven averaging 347?F, which is within acceptable range but slightly below the set point. The lower oven maintained an average temperature of 357?F, which is within specifications. Explained findings to the customer and demonstrated how to perform a temperature calibration if they wish to adjust the oven temperature settings for personal preference. Verified both ovens are heating evenly and operating as designed. Job complete."

"WFES3330RZ0 Arrived on site from previous tech to install parts. I installed two switches. The front left and front right switch. Then, I tested the product is working as its designed."

Arrived on site for a refrigerator WRS325SDHZ01 not cooling. The unit was unplugged when i arrived and leaking water from the freezer side. I inspected the evaporator and found evidence of it being froze up. Both fans are working and the damper is good. The unit started cooling right away. The customer said the icemaker stopped working as long time ago so im ordering a WPW10300022 icemaker and wpw10496649 extension tube for the return visit. ; ordrng 1 WPW10300022 (Icemaker) and 1 wpw10496649 (Extension tube)

Arrived on site to diagnose unit for unit making loud rattling noise. Test unit and found noise coming from wheels. Replaced repair kit all wheels and belt test unit and unit test good job complete.

"Arrived on site to diagnose dryer not drying properly and requiring multiple cycles to complete. Tested unit and confirmed the heating element is cycling on and off correctly. Performed sensor dry test and found moisture sensor functioning as designed. Checked airflow and found the dryer is not venting properly, causing restricted airflow and extended drying times. Advised customer that the external vent is likely clogged or restricted and recommended having the vent professionally cleaned to restore proper airflow and drying performance. Unit itself is operating as designed. Job complete."

"MED6500MW0 Arrived on site for a dryer, not advancing cycles. On arrival, the client stated that the dryer heats but doesn't dry. I tested ventilation to clients' homes, and it was in terrible condition . Isnowed client then I removed the vent hose and tested again client saw and is going to contact a duct cleaning company. No parts used product works as it's designed."

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced gearcase (W11454372) and pulley shield (W11409708). Ran a calibration cycle successfully, then engaged a regular wash cycle and allowed unit to fill to max level. Unit filled and began agitating properly. After 510 minutes of operation, verified no leaks present from any component. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to diagnose range tripping the breaker when using the oven. Verified the issue and found the unit connected to a GFCI breaker. Customer advised that the builder had replaced the original GFCI breaker with a standard breaker, after which the unit began working properly. Because the GFCI breaker was tripping even though the unit was operating normally, contacted safety for further guidance. Safety approved replacement of the main control board to eliminate any potential internal leakage issue. Replaced the control board, reassembled the unit, and retested operation. The oven successfully preheated to 350?F on a GFCI breaker without tripping. Unit is now operating as designed. Job complete.Authorization code: WN8YZHWPL1"

"Arrived on site to test unit for FC ice maker issues, tested unit found both ice makers making thin ice cubes, extremely calcification on the dispenser tube causing water to spray in a little stream, removed calcification from dispenser, unit has good water pressure but ice makers only filling half way, replaced both valves and tested, water is now flowing better but advised customer to monitor if unit continues to produce thin ice recommend replacing the inlet valve as well, at this time job complete installed W11430645, WPW10341329"

Arrived on site for a washer NFW5800HW0 leaking and not draining. Found water stains on the front of the machine. Also found water in the bottom of the unit. I replaced the bellow w11314648 and inspected the underneath the tub. I found water dripping from a crack below the rotor. I'm ordering the W11460604 tub and W11458345 pump for return visit. Also ordering a 2 man tub job. Office will need to reschedule. Advised customer to not use it until the repair is complete. ; ordrng 1 W11460604 (Tub) and 1 W11458345 (Pump) and 1 2man (Tub job)

"MHWZ400TQ00 Arrived on site for a washer with draining issues. On arrival, I verified the drain hose was about two feet down the drain hole of the house. Then I noticed the bellow was torn and needs to be replaced. Also drain pump has failed, not draining water at all . I ordered the bellow and will need returning part. Tenant needs to reschedule for 10/29/25 that's when he will be available. No water leaks visible from main water supply. ; ordrng 1 WPW10111435 (Bellow)"

"Arrived on site to inspect washer WTW500CMW0 noises. Upon further inspection, the customer advised that the unit is making a loud popping noise during the spin cycle. I placed the unit in diagnostics showing error codes F0E3-overload and F0E9-off balance pause. I cleared the codes and continued with testing, and during the spin cycle, I could hear the popping noise that the customer described. I tilted the unit back and inspected the gearcase, rotor, stator, clutch, and slider ahd found the slider has been rubbing against the clutch due to the overload and off balanced loads, and found no signs of gearcase oil. I removed and replaced the slider ahd clutch and calibrated the unit. Retested in diagnostics, and the unit is operating as designed. No water leaks observed during service, job completed. I made recommendations for use and care, as well as detergent and fabric softener use and load size to the tenant. W10734521, W10754448"

"Arrived on site to inspect washer not draining and displaying error code F9E1. Upon further inspection, I found that the washer was not draining and verified error code F9E1. I gained access to the drain pump and found a broken wire to the drain pump. I replaced the lower harness and reassembled and tested the washer. The washer is no operating as designed. No water leaks observed during service. W11568984; O-emld tckt"

"Arrived on site to inspect washer not spinning. Upon further inspection I ran through component testing on the washer. I tested the valves, agitate, drain pump and spin functions. All components were testing as designed. I could not find any issues or replicate the issue. The washer is operating as designed. No water leaks observed during service."

"Model WDT970SAHV0. Customers stated that dishwasher was still leaking after last tech visit and recommendation. Customer said it leaked even more. Removed outer panel and ran dishwasher; could not see any leaks at the time. Ran for about 20 minutes. This unit has a mechanical lower spray arm, which can sometimes get stuck and malfunction, causing water to hit the door and leak. Advised customer to replace the lower spray arm and gave estimate. Customer requested reimbursement for the first part replaced, as it did not fix the issue. Called the office and spoke to Gary; he authorized replacing the lower spray arm without charging the customer. Removed and replaced lower spray arm W10837249. No leaks detected at the time of service."

"Arrived on site to diagnose washer WTW4816FW3 that is constantly draining when plugged in / panel unresponsive. Found model and serial number fall under SP W11766193, which calls for control replacement due to pressure related issues. Replaced control with new W11603810 and tested unit. Verified unit is operating as designed, and will start cycles properly. No water leaks found at time of service."

"Arrived on site to repair double oven KOED530PSS00 with a damaged upper door. Examined unit and confirmed a large dent in the upper door. Replaced the outer door with new outer door W11600222. Reassembled and verified no damage on the new door. Unit working as designed. Noone on site to sign for ticket, builder home."

"Arrived on site for washing machine model MVW5430MW2 not unlocking the lid and full of water. Inspected unit and work area. Unit flashed F9 E1 (long drain) error code upon arrival but had most water drained. Customer advised that when she moved the machine, it drained briefly then stopped; it unlocked, allowing clothes removal. Checked underneath and found drain out cover broken and dangling. Wires intact; drain pump connector partially removed. Pushed connector back onto drain pump; machine began draining immediately. Ran diagnostic cycle twice and shook machine during drains both timesno disturbance. Unit now working and operating as designed. Call complete. No parts installed, and no leaks were present during service."

"Arrived on site to diagnose dishwasher WDT751SAPZ1 that is leaking. Customer clarified that this is not every load, but seems to be roughly 2/10 loads run. First observation was that I needed to adjust the racks and door for it to firmly seat and latch. I found no water trails on the tub, or behind the door panel. There was some browning on the sides of the toe kick insulation, which looks like a potential source being the door not being fully closed and seated. I ran the unit with the door closing and latching perfectly and found no drips or leaks. With how infrequent the leak is, I recommended that the customer verify door is properly seated and sealed, and to run the unit with the toe kick off and watch for drips and get video. This will narrow down the source since it was not verifiable at time of service. NO WATER LEAKS OBSERVED DURING SERVICE."

Arrived on-site for a refrigerator model KRFF507HBS02 to install previously diagnosed parts. Inspected unit and work area. I replaced the freezer evaporator harness W11224591 and User Interface W11405309. I checked the heater and found the heater registered 30.3 ohms. I reassembled the unit and tested it. I found all portions of the refrigerator working and operating as designed with no leaks present during service. Call complete.

"Arrived on site to look at model WDT751SAPZ1 for customer complaint of lower spray arm being broken. Found issue with lower spray arm. I replaced spray arm, unit tested good. Customer not home to sign. Part used w11579565"

"Arrived on site to look at model MVW4505MW2 for customer complaint of unit not advancing. I ran diagnostic cycle, no error codes, unit passed diagnostic test. Customer stated he washed 2 pair of jeans, 1 towel, 2 shirts, and 4 pairs of socks. Unit was more than likely getting out of balance. I ran quick wash, unit tested good."

"Arrived on site to look at model MVW7232HW0 for customer complaint of unit out of balance. Found issue with suspension. I replaced suspension, calibrated and tested, unit tested good. No leaks at time of service. Part used w11400156"

"Model WFE550S0LZ3: Removed ground wire and set broil to 550?F. Ran for 10 minutes; breaker did not trip. Allowed oven to cool, then set bake to 450?F and ran for 15 minutes; breaker did not trip. Reinstalled ground wire and set oven to 450?F. Oven reached temperature and heated for 15 minutes with no issues. Set timer for 1 hour and instructed customer to let oven run and burn off residues. Advised customer to call us back if breaker trips again."

Arrived on site to look at model MAH6700AWW for customer complaint of unit leaking but not every cycle. I ran a test cycle and found excessive suds when no soap was added. Also found drain hose too far down into standpipe. I instructed customer to use less soap and I adjusted drain hose. Unit tested good.

"WFES3030RS0. Removed ground wire and set broil to 550?F. Ran for 10 minutes; breaker did not trip. Allowed oven to cool, then set bake to 450?F and ran for 15 minutes; breaker did not trip. Reinstalled ground wire and set oven to 450?F. Oven reached temperature and heated for 15 minutes with no issues. Set timer for 1 hour and instructed customer to let oven run and burn off residues. Advised customer to call us back if breaker trips again."

"Arrived on site to install water valve, wash plate, wash plate screw, suspension, harness and gear case. During our pairs, I found gear case sent for repairs incorrect. Im reordering gearcase and rescheduled customer for 10.27.25 reordering w11393685; ordrng 1 w11393685 (Gearcase)"

"Arrived on site for washer stuck in drain loop. On a ride will confirmed issue and found control pressure switch had failed. Replaced control and tested washer. Found unit working as designed, call complete"

Arrived onsite for unit controls locked. Found out from customer they had a power outage and lost connection to the oven. I replaced the W11600370 CONTROL PANEL as the memory was corrupted. Unit now works as designed and i gave the customer the wifi team number to ensure they set the unit up. Call complete.

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11224591 evap fan motor. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

Arrived on MVW5435PW1 not operating correctly. I ran diagnostics test after no errors were stored and found when in agitation or spin a buzzing occurs and skips to done. Upon testing capacitance I found the capacitor to not be holding charge and is blown. Will need to order W11395618 capacitor to repair. Schedule for 10-24-25.; ordrng 1 W11395618 (Capacitor)

"Arrived on site at apartment 225 for microwave WMMS3130RZ02 with issue of doesnt heat correctly and fan not operating. Test unit and heats correctly, but fan not operating. I test fan and only get a humming sound. Need to replace fan motor. Ordering fan motor and control. Office to reschedule ; ordrng 1 W11746340 (Fan motor) and 1 W11760376 (Control)"

"Arrived on site for dryer WED4850HW0 with issue of not operating, does not start. Upon arrival test polarity and there was zero voltage from supply. Found breaker in OFF position. Restored power and test unit by running a heated time dry. Unit is operating as designed. Job complete"

Arrived on WTW4855HW3 with continuously draining. I verified a F3E1 pressure sensor failure is present and drain pump is running. Under S code S153EB I replaced the W11607637 control and unit is now operating as designed. Call complete. No leaks.

"Arrived on site for range WFG505M0MS0 with issue of F2-E1 error codes. Upon arrival test, unit is on standby mode. I ran diagnostics and get error code F2-E1 shorted control. Need to replace control. Replaced control W11620481. Test unit by preheating to 350. Unit is operating as designed. No gas leaks present. Job complete"

Arrived on WRT108FFDM04 for fan not running. I confirmed the evaporator fan isn't running but is recieveing 120v. I replaced the fan motor and unit is now operating as designed and fan runs. Call complete. No leaks. Installed WP2315539 MOTOR-EVAP.

Arrived on site for error f9 e7 error code. Inspected unit verified no broken wires ran multiple test but error code keeps happening. Unit will need a new fan motor. Ordering part office to reschedule ; ordrng 1 W11662713 (Fan motor)

Arrived on site for refrigerator WRB322DMBM06 with temperature issues 38 in refrigerator section and 5in freezer section . Unit is operating correctly. I recommend changing temperature setting 2 notches and having customer monitor unit. Unit is operating as designed. Job complete

Arrived on site for unit not working. Upon arrival inspected unit ran diagnostics found no error codes stored at this time. Ran test cycle all components working g properly and unit completed cycle. Ran normal wash for about thirty minutes with customer. Could not find any issues with unit at this time. Unit is functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for ice maker not working. Inspected unit called for water unit is not harvesting and calling for water. Unit will need a new ice maker. Replaced ice maker and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site for refrigerator WRT311FZDW06 with continued issues of leaks water inside refrigerator. Upon arrival,inspected unit and am not seeing any signs of water. Customer states that it happens from time to time. I inspected all previous work done and is correct. Inspected drain and unit defrost and drains correctly. Contacted Techline and spoke with Leon. There are no service pointers or known leaks for this model. Unit is currently operating as designed. Case# 21324413"