Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8219 customer reviews

Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of top load washer making loud grinding noise when spinning. Spun basket and found gearcase bearings warn. Removed and replaced gearcase,cam assembly and actuator. Reassembled. Calibrated unit. Found now motor barely moving basket. Found basket armatures warn. Ordering motor and capacitor. R/S for Thursday 2/21. All water connections were dry at time of service.; ordrng 1 W11026785 (motor-drve) and 1 W11158831 (CAPACITOR )"

Near Red Cloud Dr, Harker Heights, TX 76548
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4616FW2 Arrived on site and installed basket. All checks good.

Near Gray Blvd, Austin, TX 78758
Clif L.

Clif L.

DISHWASHER KITCHENAID KUDS35FXSSA Arrived on site to diagnose a dishwasher that will not turn on. Found control board shorted out causing no power to reach control panel. Replaced control board and repaired any damaged wiring. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Persimmon Ridge Ct, Austin, TX 78732
James C.

James C.

OVEN KITCHENAID KEBC177KSS03 Arrived on site and installed new light sockets and screw. Tested operation and found the transformer has failed as well due to the light harnesses grounding out on the chassis. Unit will also need the light transformer to complete repair. ; ordrng 1 CNOTE (AUTHO) and 1 WP9760588 (transformr)

Near Kiowa Cove, Lago Vista, TX 78645
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFE715H0ES0 Arrived on site for oven having plastic melted in unit. Customer wanted unit inspected and to see if still usable. Inspected unit and removed some of the melted plastic(see SD-QuickPic) Removed bake element cover and inspected bake element. Installed unit and powered top on. Will need to remove all plastic from oven and run Aqua lift cleaning cycle. All else tested good.

Near Remington Reserve Way, Austin, TX 78728
James C.

James C.

REFRIGERATOR WESTINGHOUSE WWSS2601KW0 Arrived on site and tested operation. I found no water dispensing at dispenser. Disconnected line in door and found water is flowing. Water line in freezer door has frozen. Steamed water line and channel to thaw. Unit now dispensing properly. Job complete

Near National Dr, Lago Vista, TX 78645
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for unit making rattling noise. Customer stated that evaporator fan seemed loud than normal and rattling noise coming from back. Performed diagnostics and gained access to compressor area. Found cooling line rattling against each other. Added sealer to cooling lines. Gained access to leveling wheels. Raised unit from front. Gained access to evaporator and fan. Found normal operation from evaporator fan. Tested dispenser. Spoke with customer on air flow. All tested good, no water leaks present."

Near E Old Settlers Blvd, Round Rock, TX 78665
Clif L.

Clif L.

MICROWAVE KITCHENAID KOCE500ESS06 Arrived on site to diagnose microwave oven combination that will not turn on. Control board not operating properly and unit. Replaced control board and found no change. Re-tested unit and Found 120 V shared between case of oven and case of warming drawer indicating electrical issue. Also noted I was not getting voltage to a separate ground and the oven but only to the warming drawer and oven. Homeowner will need electrician to verify and correct wiring or voltage issue to complete repair.

Near Electra, Lakeway, TX 78734
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG525S0HS0 Arrived on site to drop parts off. Drop part at front door customer will install burner caps. Job complete

Near Gunnison Way, Kyle, TX 78640
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on site for no cool condition. Adjusted fresh fruit door gasket with heat to create a better seal. Found freezer temperature at 2 degrees and fresh food section at 34 degrees. Fan and compressor were running at normal sound level. Ice bin was full.

Near Walsh Hill Trail, Cedar Park, TX 78613
Diego G.

Diego G.

WASHER WHIRLPOOL WTW7500GW2 "Arrived on site. Replaced hinges, frame and lid assembly. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near S Frio St, Lockhart, TX 78644
Diego G.

Diego G.

WASHER WHIRLPOOL WTW7500GW2 "Arrived on site. Replaced hinges, frame and lid assembly. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near S Frio St, Lockhart, TX 78644
Diego G.

Diego G.

WASHER WHIRLPOOL WTW7500GW2 "Arrived on site. Replaced hinges, frame and lid assembly. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near S Frio St, Lockhart, TX 78644
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG97US6HS "Arrived on site to replace broken grille, after replacing, unit tested good.n"

Near Avion Dr, Dripping Springs, TX 78620
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE254EWH2 Arrived on job for complaints of not washing. Found diverter motor unable to find home. Replaced sump and motor. Test operation no leaks detected.

Near Comal Ave, New Braunfels, TX 78130
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED75HEFW1 Arrived on site and found drum is oblong/defective. Will need to reorder.; ordrng 1 W10508188 (drum)

Near Hargraves Dr, Austin, TX 78737
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBFS25EWMS10 "Arrived on site for customer complaint of unit not producing ice, found faulty ice maker, I replaced ice maker unit tested good."

Near Hillview Cir, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL KCMS2055SSS Arrived on site to test unit for unit not starting. Pulled unit out and test switch and found bad N/O switch. Replaced switch. Test unit after replacing switch and unit heating correctly and starting right away. Job complete.

Near Landon Ln, Austin, TX 78705
James C.

James C.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site and tested operation. I found the unit leaking due to the tub being warped. Unit will need new tub to repair leak. I will also return with new sump due to the sump seal does not always reseal when removed and installed into new tub. Unit will also need toe kick insulation due to it being completely saturated. Repair will require 2 hours to complete; ordrng 1 AUTHO (LOWER PANEL INSULATION ) and 1 CNOTE (2 HOURS) and 1 W10871196 (panel) and 1 WPW10681507 (tub-dishwr)

Near High Mountain Dr, Lago Vista, TX 78645
Diego G.

Diego G.

REFRIGERATOR MAYTAG MRT711BZDH00 Arrived on site. Check for freezing issues. Found certain spots in refrigerator compartment little bit colder than usual. Disassembled housing and made sure it was flush to liner to keep from seeping air. All functions tested OK. No leaks present. Job complete

Near Vickers Ave, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR MAYTAG MRT711BZDH00 Arrived on site. Check for freezing issues. Found certain spots in refrigerator compartment little bit colder than usual. Disassembled housing and made sure it was flush to liner to keep from seeping air. All functions tested OK. No leaks present. Job complete

Near Vickers Ave, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR MAYTAG MRT711BZDH00 Arrived on site. Check for freezing issues. Found certain spots in refrigerator compartment little bit colder than usual. Disassembled housing and made sure it was flush to liner to keep from seeping air. All functions tested OK. No leaks present. Job complete

Near Vickers Ave, Seguin, TX 78155
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for “unit shuts off after a few minutes of operation” complaint. Inspected unit and found that unit will restart, right after it shuts off. This indicates faulty/weak start switch. Ordering new start switch. Return for repairs on 02/26. ; ordrng 1 WPW10117655 (relay-pts)"

Near Okoe Ct, Bastrop, TX 78602
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for “no ice production” complaint. Inspected unit and found control not allowing icemaker to thaw. Removed and replaced control. Tested unit. Ice harvest and water fill as designed. No leaks detected, at time of service."

Near Margies Way, Bastrop, TX 78602
Brandon C.

Brandon C.

OVEN KITCHENAID KODT100ESS02 Arrived on site for customer complaint of metal drawer handle and floor under double oven being extremely hot to touch when using oven. Instructed customer that is the design of unit and where it vents.

Near Ringtail Stream Drive, Lakeway, TX 78738
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for to install previous diagnosed part. Gained access to wash basket, removed failed basket and installed new. Tested unit and found same noise. Gained access to motor and removed belt and spines by hand, sounded as if motor was causing failure. Removed motor and installed new. Tested unit in manual test mode and ran high spin, noises occurred. Ran drain pump, no noise. Ran in normal drain and spin and noise occurred. Found outer tub wrapped up on bottom and basket to rub. Will need to replace outer tub. Office to schedule appointment when ETA is available on parts; ordrng 1 W10512161 (tub asm) and 1 W10721967 (cam) and 1 W10876600 (DRAIN PUMP)"

Near Portulaca Dr, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

MICROWAVE MAYTAG MMV4205FZ01 Arrived on site to install previous diagnosed parts. Removed lower screw and installed new. Attempted to remove top screw and found head of screw is stripped. Attempted to remove screw. Will need to drill head of screw out to replace. Will need to replace upper interlock. Schedule return for Thursday the 21st. Customer requested AM for return.; ordrng 1 SEENOTE (REQ AM) and 1 WP8206419 (INTERLOCK )

Near Southwestern Trail, Round Rock, TX 78664
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived on site and installed n ew icemaker. To repair failed motor. Unit is now operating as designed.

Near Fallsprings Way, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site for ice build up in freezer. Customer provided photos frost forming on packages and fan vent cover. Checked gasket freezer door gasket sealing correctly, found gaps between liner and cabinet. Added adhesive to gaps."

Near Shadywood Dr, Austin, TX 78745
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW1 "Arrived on site and found no saved error codes, customer is washing a load and observed it until completion. Washer did not shake excessively or move during agitation or spin cycle. Customer experience was likely an unbalanced load. Washer is operating as intended, no water leaks from connections at time of service, job complete."

Near Hopeland Dr, Austin, TX 78749
Kevin B.

Kevin B.

OVEN KITCHENAID KODE500EBS02 "Arrived on site for noise during convection bake cycle. Set both ovens to preheat and didn’t find any noise. Raised both temperature to 475 and still didn’t find any noise. Could not duplicate customers experience, if issue returns Will need 2 of W10860984 and 2 of W10861504"

Near Via Grande Dr, Austin, TX 78739
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL MDB8959SFZ4 Arrived onsite and found unit valve leaking. Replaced valve. Still leaking from inlet hose threading. Advised customer on status and recommended hose replacement. Left water off. New install.

Near FM1100, Manor, TX 78653
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX305ESS0 "Arrived on site for thin cubes,diagnosed during second cycle water not fully filling reservoir,replaced pump that includes water sensor"

Near Twin Valley Cove, Austin, TX 78731
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for washer not working, found control board has failed. After replacing ran a diagnostic cycle and all functions are operating properly. No water leaks detected at time of service, job complete."

Near Randolph Ridge Trail, Austin, TX 78746
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for soap dispenser door that is not working properly. Found that the soap dispenser door spring was missing. Installed new dispenser and all operations are normal and all water connections are dry

Near Ranch Trails, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to inspect dishwasher leaking. Ran the unit through diagnostics with no error codes showing, unit operated as designed. Removed outer door panel and found that water was leaking from the reservoir. Found some debris in the reservoir and the customer advised that she is filling the detergent reservoir and pre-wash reservoir. I advised the customer that they are using too much detergent. Recommended detergent & rinse aid use and use and care tips. No water leaks observed during service, job completed."

Near Co Rd 204, Liberty Hill, TX 78642
Thomas L.

Thomas L.

RANGE GE JB645RK4SS The control I received is fine. But it does not come with the touch panel or escutcheon. Office to reschedule call.; ordrng 1 PARTSRESEARCH (ESCHUTEON)

Near Ticonderoga Ave, Lago Vista, TX 78645
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for water leaking, per service pointer installed new evaporator cover and new updated control board,cleared evaporator installed thermistor to correct location with zip tie. Powered unit on checked air flow good unit working as designed. Repair covered under special project code S27311. CNOTE!!!!!; ordrng 1 CNOTE (PROJECT CODE S27311 2X LABOR)"

Near Jessamine Hollow, Austin, TX 78731
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site and replaced reservoir, and leaking icemaker water tube and added Permagum per tech line recommendation. Also found water filter is defective and recommended customer replace it. Left bypass in place and water will dispense properly. No water leaks from connections at time of service, job complete"

Near Martha Drive, Buda, TX 78610
Joseph C.

Joseph C.

DRYER MAYTAG MEDX655DW1 Arrived on site for “squeaking noise” complaint. Inspected unit and found some debris in rear drum band. Removed debris. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Main St, Red Rock, TX 78662
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to install previously diagnosed and ordered parts. I removed the unit from the wall and installed the sensor and when I went to install the UI console and main control, I found that the control board ordered was the UI board. I was able to get the correct control board so I removed and replaced the main control board and the UI console. Tested the unit and my readings were 327 at the 350 preheat. My next five readings were 341, 313, 406, 363 for an average of 350 degrees. I advised the customer of my repairs and provided some use & care tips as well. Job completed."

Near Holiday Creek Ln, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the left RC door and tested. The door is sealing properly. No water leaks observed during service, job completed."

Near Adams St, Georgetown, TX 78628
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG320M0BS0 Arrived on site for uneven cooking temps . Tested unit and found sensor getting bad ohm readings . Replaced sensor . No gas leaks detected at time of service. Job complete.

Near Menifee St, Austin, TX 78725
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for the unit is not freezing or cooling. Found the start device was clicking on and off. Replace the start device and test the unit. Unit is still not turning the compressor on. Found the unit will need a new compressor and will need to schedule for two hours. Will also need to order a UV dryer and the access port. No water connections to the unit.; ordrng 1 CNOTE (2HRS) and 1 TJ90SF8404 (ACCESS PORT) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)

Near Island Dr, Horseshoe Bay, TX 78657
Clif L.

Clif L.

DRYER MAYTAG MGDB835DC4 Arrived on site to replace duct assembly for dryer. Replaced assembly and advised homeowner on restricted airflow due to external vent being partially clogged. Homeowner will have vent cleaned. No further repairs are needed and all is working properly at this time. Advised homeowner that should be cleaned every year to prevent fire hazards.

Near Cloud Mountain Crossing, Austin, TX 78726
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I removed the ice bin to test the ice maker and found ic win the bin. When I went to removed the ice maker cover to test, it harvested some ice and then dispensed water into the ice maker. Customer advised that they have been having issues with the ice collecting in the bin and not dispensing. Tested the dispenser and it operated as designed as well. I advised the customer that if the unit is not dispensing ice to remove the bin and check to ma,e sure the ice isn’t clumping together ad to check the ice chute to make sure there’s no ice jamming the chute and keeping the ice door open to allow warm air inside the bin to melt the ice. No water leaks observed during service, job completed."

Near Skyline Spur, Georgetown, TX 78628
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site and installed new control to repair lighting. All checks good.

Near Harry S Truman Drive, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB322DMBB00 "Arrived on site for cooling and noise complaint. Found damper making loud noise,ice formed on back panel customer had to power cycle unit diagnosed faulty control not entering defrost. Replaced faulty damper and main control powered unit on ran diagnostics all test passed. ; used 1 WPW10594330 (CONTROL DAMPER) from stock"

Near Karen Hill Pl, Manchaca, TX 78652
James C.

James C.

OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site and tested operation. I found no faults but unit is jumping time and will reset when attempting to view the software version. Unit will need new console to repair. ; ordrng 1 W11297709 (CONSOLE)

Near Tessera Pkwy, Marble Falls, TX 78654
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Arrived on site for no ice. Ran icemaker through a cycle icemaker not powering on valve diagnosed faulty icemaker, installed new icemaker ran icemaker through a cycle water filled icemaker unit working as designed.

Near Mandevilla Dr, Austin, TX 78739
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found F5E4 (Lid open Error). Cleared error codes and ran calibration. Unit completed successfully. Also found hot water supply turned off. Advised to keep hot water supply on to allow proper sensing of unit for water temperature. No other issues found. All water connections were dry at time of service.

Near Quail Point Dr, Kempner, TX 76539
Robert J.

Robert J.

WASHER WHIRLPOOL WTW5000DW1 Arrived on job for complaints of not washing. Found actuator not responding. Replaced actuator and ran diagnostics. No leaks detected at time of service

Near River Rd, San Marcos, TX 78666
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Arrived on job for complaints of no water small amounts of ice. Found reservoir blockage, will need new reservoir to complete. No leaks detected at time of service.; ordrng 1 W10753488 (reservoir)"

Near Niederwald Strasse, Kyle, TX 78640
Steve C.

Steve C.

DISHWASHER AMANA ADB1100AWB4 Arrived on site to replace the lower spray arm due to being broken. Replaced the part and tested the unit. Unit works properly and and all water connections were dry at the time of service.

Near I-35, San Antonio, TX 78233
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for no cool condition. Found all operations running but achieving no cooling. Evacuated system. Replaced filter dryer. Pulled vacuum and recharge. Unit started up properly. All water connections are dry.

Near Thurman Rd, Leander, TX 78645
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC302EBS00 "Arrived on site and replaced torn gasket on fresh food door, no further repairs needed at this time job complete."

Near Via Grande Dr, Austin, TX 78739
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL KHMC1857BBL0 "Arrived on site , replaced door due to handle being broken and in addition to side of door being cracked up around hinge . All other features are in good shape ."

Near D-K Ranch Rd, Austin, TX 78759
Wesley P.

Wesley P.

REFRIGERATOR AMANA DRS2663BW Arrived onsite and found inefficient compressor. Unit has o frost pattern and is at 60+ degrees in both compartments. Ordering compressor to repair. Autho required office to reschedule ; ordrng 1 2HOURS and 1 AUTHO and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10309994 (compressor) and 1 WPW10143759 (dryer)

Near N Ave H, Elgin, TX 78621
Robert J.

Robert J.

WASHER MAYTAG MVWC400XW "Arrived on job for complaints of washer not spinning. After evaluation found gearcase was leaking. Replaced gearcase and cam,ran test cycle all operation normal no leaks detected."

Near Mittmann Cir, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived on site for to RC door unleveled. Attempted to adjust leveling feet. Found minor scratch on floor and had customer sign waiver for moving appliances. Found back right side floor unleveled. Added 2 shims to back roller and attempted to adjust leveling feet. Unit would not square up. Pulled unit out and put in place. Found without leveling feet door unit would rock. Removed right RC door and checked unit to be squared. Adjusted leveling feet to keep unit from rocking. Will need to correct to floor leveling for doors to square up. All else checks good, no water leaks present."

Near Cattleman Glen, Round Rock, TX 78664
Robert J.

Robert J.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on job for complaints of flame height. After evaluation found Cook top had incorrect orifice. Replaced orifice customer happy with flame height. No leaks detected at time of service.

Near Magnum, Canyon Lake, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADB7 Arrived on site to test unit for unit not filling with water. Test unit and found float was stuck in the up position making the unit think it was full of water. Pushed float down and test unit and unit filling with water. Job complete

Near Cohoba Dr, Austin, TX 78748
Scott  M.

Scott M.

OVEN KITCHENAID KSGB900ESS2 "Arrived on site for convection broil tripping breaker . Ran diagnostics, nonerror codes . Ran oven a all different cycles and couldn’t duplicate error .even ran OTR .and couldn’t get breaker to trip . No gas leaks detected at time of service . Did note to customer if it happens again to pay attention to what he may have plugged in or running at the time . Job complete"

Near W 51st St, Austin, TX 78756
Brandon C.

Brandon C.

WASHER MAYTAG MVWC416FW0 "Arrived on site to replace feet, after replacing unit tested good."

Near Old Ferry Rd, Spicewood, TX 78669
Brandon C.

Brandon C.

WASHER WHIRLPOOL MVWB855DC3 Arrived on site for customer complaint of unit out of balance and water not as hot as it used to be. I ran calibration and instructed customer during winter months it’s common that the water is not as hot and to use the steam cycle. Tested good.

Near Noack Hill, Spicewood, TX 78669
Kevin B.

Kevin B.

DRYER AMANA NED4655EW1 "Arrived on site for door is not latching is difficult to close, straightened door latch and it is working properly now. Airflow is good through lint screen and no lint buildup in unit cabinet at time of service, job complete"

Near Siringo Pass, Austin, TX 78749
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Arrived on site for “refrigerator making noises” complaint. Inspected unit and found loose rear cover. Tightened and insulated area and leveled unit. Unit is performing as designed. No leaks detected, at time of service."

Near Meadowood Dr, Bastrop, TX 78602
Scott  M.

Scott M.

WASHER WHIRLPOOL MHW5500FW1 Arrived on site replaced drain pump .ran test cycle all features on unit are operating normal. No water leaks detected at time of service . Job complete.

Near Avenue G, Austin, TX 78751
Thomas L.

Thomas L.

WASHER SAMSUNG WF393BTPARA/A2 arrived on site for very noisy operation and out of balance operation. The customer loaded the machine and she and I watched the cycle. The unit operated properly with no water leaks.Davidschara54@gmail.com

Near E Whitestone Blvd, Cedar Park, TX 78613
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE204ESS1 "Arrived on site for customer complaint of dishwasher not draining, found garbage disposal was recently replaced and he plug was still intact. After removing the plug, unit tested good. Collected service fee on cc"

Near Leopold Trail, Austin, TX 78738
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH53520CS7 Arrived on site for “open and close door error” complaint. Inspected unit and found faulty interlocks and switches. Removed and replaced interlocks and switches. Unit checks good.

Near Dovercliff Cove, Austin, TX 78754
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG515S0FS Arrived on site to test unit for broken handle. Found trim broken not handle. Replaced trim test unit an dunit test good job complete.

Near Guadalupe St, Austin, TX 78701
Brandon C.

Brandon C.

COOKTOP GE ZGU385LSM2SS "Arrived on site for customer complaint of cooktop not igniting, found power going into transformer was good, but no power coming out. Ordering transformer; ordrng 1 WB27X21609 (transformer)"

Near Pawnee Pass, Austin, TX 78738
Leonardo C.

Leonardo C.

RANGE KITCHENAID KFGD500ESS04 Arrived on site to test unit for something on top oven cavity. Test unit and found something melted. Removed melted part and advised customer to clean it with mr magic eraser. Job complete. Contacted tech support but they couldn’t document anything because the systems were down.

Near Kinney Oaks Ct, Austin, TX 78704
Lou S.

Lou S.

OVEN KITCHENAID KEBS208DBL8 "arrived on site to inspect oven controls. Upon further inspection, I found that the UI display did not work. I pulled the unit from the wall just enough to get the UI off and found that the main control had a burnt spot on it. I advised the customer that the control would have to be pulled and rebuilt and the cost for the complete repair (service fee, labor and part) would be approximately $575. When I searched the UI, I found that it was no longer available; therefore, the job cannot be completed. Job completed. I turned the power off to the unit at the breaker box."

Near Sarazen Loop N, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site for door issue. Found fresh food door not sealing correctly and uneven adjusted door hinge and roller checked door seal good door even with freezer.

Near Titanium Dr, Manor, TX 78653
Wesley P.

Wesley P.

WASHER MAYTAG MVWB835DW0 Arrived on site and found unit cannot be repaired without overhaul of tub and basket. Ordering tub basket and screws and returning with necessary parts for repair. Autho required. 2hours; ordrng 1 2HOURS and 1 W10512161 (tub asm) and 1 W10752189 (screw) and 1 W10811960 (spin basket) and 2 WPW10109200 (screw)s and 1 WPW10215093 (clean out filter)

Near Duck Pond Rd, McDade, TX 78650
Steve C.

Steve C.

WINE COOLER KITCHENAID KUWS24LSBS03 Arrived on site for the unit is not cooling. Tested the unit and found the condenser fan motor will not turn on and also the compressor is burnt out due to the fan motor not turning on. Advise the customer and they advise they will be purchasing a new units. Only collected the service fee.

Near Legends Pkwy, Kingsland, TX 78639
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site for damaged door replacement, replaced door and nameplate and tested goodm no leaks on site"

Near Domain Dr, Austin, TX 78758
Robert J.

Robert J.

WASHER MAYTAG MVWC400XW "Arrived on job for complaints of washer not spinning. After evaluation found gearcase was leaking. Replaced gearcase and cam,ran test cycle all operation normal no leaks detected."

Near Mittmann Cir, New Braunfels, TX 78132
Brandon C.

Brandon C.

COOKTOP KITCHENAID KGCU467VSS01 "Arrived on site for customer complaint of far left knob being difficult to turn, found knob ring needed adjusting, after adjusting, unit tested good."

Near Stratus Cove, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

RANGE FRIGIDAIRE FFEF3054TSG Arrived on site to replaced right front burner and light lens. Replaced both parts test unit and unit test good job complete.

Near Mulford Cove, Austin, TX 78741
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW8540BW0 Arrived on site for washer making loud grounding sound durning spin cycle. Performed diagnostics mode and ran automatic cycle. Ran manual spin mode. Found failed bearing and suspension. . Schedule return on Thursday 21st. Please allow up to 2 hours for repair ; ordrng 1 SEENOTE (2 HR ) and 1 W10440786 (suspension)

Near American Robin Path, Pflugerville, TX 78660
James C.

James C.

RANGE WHIRLPOOL WGE745C0FH00 Arrived on site and tested operation. Customer was hoping the doors could lock from the control. Instructed customer that the door locks only activate during self clean. Unit working as designed. Job complete

Near High Chaparral Dr, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived on site for defective bins,removed defective bins from manufacture installed new bins, adjusted front legs,unable to fully adjust legs due to cabinet. Doors sealing correctly"

Near Barolo Cove, Austin, TX 78738
Kevin B.

Kevin B.

WASHER AMANA NTW4516FW3 "Arrived on site and found customer is experiencing washer filling to the tub every time, inspected pressure hose and found it is good. Replaced control board and started washer with no clothes it only filled a couple of inches and begin washing. It is now sensing amount of clothing items properly. No water leaks from connections at time of service"

Near Siringo Pass, Austin, TX 78749
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site to test unit for gasket damaged. Found gasket coming off on right side due to being damaged. Replaced gasket test unit and unit test good no leaks present at this time job complete.

Near Martha Drive, Buda, TX 78610
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT710PAYM6 "Arrived on site for unit whistling while filling, found valve not opening 100% , replaced valve and Testd good, no leaks on site Valve

Near Wooten Dr, Austin, TX 78757
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on site for not dispensing . Ran diagnostics and got pressure sensor error code . Found way too much soap .dispenser was set at max soap dispensing setting. Unit ran diagnostics normally all checked good .except for a lot of soap build up . Also customer is adding about a 1/2 scoop of oxie clean powder in addition of what soap dispenser is doing . Set dispenser to lowest settings and stop adding powdered soap or at least cut way back . Also to run a clean washer cycle with afresh . No water leaks detected at time of service . Job complete .

Near Bridle Path, Austin, TX 78703
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for customer complaint of unit leaking, and left side bracket in freezer broken. Found unit was not draining during defrost and bracket needs replacing. Ordering drain extension and bracket. ; ordrng 1 W11084807 (extension) and 1 W11131390 (bracket)"

Near Rocking A Trail, Spicewood, TX 78669
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to diagnose a dishwasher that will not close properly. Tested unit and found right side upper rack adjuster broken. Office will need to authorize repairs to replace upper rack adjuster. Office will also need to set a return date after autho has been provided from home warranty.; ordrng 1 CNOTES (AUTHO NEEDED) and 1 WPW10546503 (adjuster)

Near Sendera Bonita, Lakeway, TX 78734
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 Arrived on site. Checked for not advancing issues. Customer states that on power wash and bulky sheets unit is not finishing cycles. Called tech-support and ran checks all tested OK. TJ from tech-support is saying it’s loading problem with cust. TJ could not give me file number because systems were down. Instructed customer if they’re not happy they will need to contact the manufacturer for resolution. No leaks present. Job complete

Near Noel Forest, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 Arrived on site. Checked for not advancing issues. Customer states that on power wash and bulky sheets unit is not finishing cycles. Called tech-support and ran checks all tested OK. TJ from tech-support is saying it’s loading problem with cust. TJ could not give me file number because systems were down. Instructed customer if they’re not happy they will need to contact the manufacturer for resolution. No leaks present. Job complete

Near Noel Forest, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 Arrived on site. Checked for not advancing issues. Customer states that on power wash and bulky sheets unit is not finishing cycles. Called tech-support and ran checks all tested OK. TJ from tech-support is saying it’s loading problem with cust. TJ could not give me file number because systems were down. Instructed customer if they’re not happy they will need to contact the manufacturer for resolution. No leaks present. Job complete

Near Noel Forest, New Braunfels, TX 78130
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HS Arrived onsite and repaired microwave without parts.

Near Manor, TX 78653
Kevin B.

Kevin B.

DRYER MAYTAG MUE2000AYW arrived on site and inspected dryer and found felt ring is loose no longer connected to drum. It is squealing when the drum turns against it and makes contact with the rear panel. Felt ring will need to be replaced. Quoted customer Felt Ring Seal ; ordrng 1 WP279368 (adhesive) and 1 WP33001807 (seal)

Near Bunny Run, Austin, TX 78746
Robert J.

Robert J.

WASHER WHIRLPOOL WETLV27HW0 Arrived on job for complaints of cycle not advancing after rinse. Found the lid not locking but making multiple attempts to lock. Will need lid lock to complete. No leaks detected at time of service.; ordrng 1 W11176112 (LID LOCK)

Near Sundance Parkway, New Braunfels, TX 78130
Tyler B.

Tyler B.

RANGE KITCHENAID KSGG700ESS1 "Arrived on sote for knob being crooked, removed panel and found no flaws, further investigation on knobs found to be mis-casted, middle stem is not straight, unit will need knobs to complete will bring bezels on return ; ordrng 4 W10872668 (knob)s and 1 W10872674 (knob LEF PWR )"

Near Silver Creek Dr, Austin, TX 78727
Robert J.

Robert J.

RANGE WHIRLPOOL WFE540H0ES0 "Arrived on job for complaints of nothing working after a loud popping noise. After inspection found wiring harness open, will need on next visit to complete. Please send RJ; ordrng 1 W11218704 (HARNESS )"

Near Hillside Dr, Buda, TX 78610
Scott  M.

Scott M.

DRYER WHIRLPOOL WED7590FW1 Apt 911 arrived on site for dryer not working . Found in diagnostics stuck key pad . All buttons respond to commands except temp control and start button . Will need to order UI . No lint build up at time of service . Please call to set return visit .; ordrng 1 W10919209 (PANEL CONTROL UI)

Near Rio Grande St, Austin, TX 78705
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site and inspected refrigerator and found the doorstop cover on the bottom of the fresh food door was damaged on delivery. Took one picture of needed part, cartoon is not showing up on break down call mom he will need to be turned into parts research. No water leaks from connections at time of service; ordrng 2 DOORSTOPCOVERFRESHFOOD (PARTS RESEARCH )s and 2 WPW10632062 (cover-wire)s"

Near Primrose Dr, Kyle, TX 78640
Jonathan  S.

Jonathan S.

UNKNOWN UNKNOWN MEDE500VW0 "Arrived on site for dryer not starting and getting error F-01. Performed diagnostics mode and verified fault code. Removed top and tested main control. Found relay on control stuck. Found control will need to be replaced. Schedule return appointment for Wednesday the 20th. Found felt coming loose from screen housing. Added high temperature glue to felt. Paid service fee towards repair; ordrng 1 WPW10174746 (CONTROL )"

Near J.m. Cuba Dr, Taylor, TX 76574
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for unit not cooling, found EVAP frosted, removed frost, unit does cont come with bi metal, instead it needs harness with therm to complete, no leaks on sote ; ordrng 1 W10911770 (HARN )"

Near Leesburg Cir, Austin, TX 78758
Clif L.

Clif L.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site to diagnose the cooktop with a gas leak. Tested unit and found several of the burners not shutting off all the way due to faulty valves. Contacted tech line and spoke with Robert. He advised changing all five gas valves to ensure no future leaks. Ordering all five valves and office to set return date.Sr#7724202852; ordrng 1 W10594392 (valve-gas LEFT FRONT ) and 1 W10597156 (valve-gas RT REAR) and 1 W10859922 (valve-gas RT FRONT) and 2 W11256503 (VALVE LFT REAR AND CENTER)s

Near Gulfton St., , TX 78669
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived to inspect freezer icing up. Confirmed the complaint and removed and cleared the drain tube. Reassembled and used my steamer to clear the huge block of ice underneath the evaporator fan. Installed the LED control and unit still had 5 lights not working. Ordering 6 total for replacement parts..Office to reschedule with the customer ; ordrng 3 W11205083 (LED LIGHT MODULE 3 SETS OF 2)s

Near Blueberry Rd, Killeen, TX 76542
Steve C.

Steve C.

RANGE KITCHENAID KFGD500ESS04 Arrived on site for the unit will intermittently not heat. Tested the unit and found the amp draw for the igniter was that 2.3 A for upper oven. Found the unit will need new igniter’s and the temperature sensor for the upper oven. Tested the unit again for the upper oven and the igniter was at 3 amps. ; ordrng 2 WPW10324738 (igntr-oven)s

Near Payne Ave, Austin, TX 78757
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB765FW3 "Arrived on site for washer having drain failure. Customer stated that unit will continue to wash until they stop it. Performed diagnostics mode and checked fault code history. Found error code F9-E1 long drain, F0-E3 overload, F9-E2 long drain and F0-E5 off balance load. Inspected drain line, checked good . Ran manual test activated valves operation. Ran drain pump, found unit draining . Checked analog pressure hose was clear. Ran unit on normal cycle to check water level, checked good. Called tech support and spoke with Kathy and went over previous test. Need to replace control and continue to test drain cycle. Will return with drain pump on hand if needed. Schedule return for Thursday the 21st.(SR#7724198873).; ordrng 1 W11195970 (CONTROL BOARD )"

Near Glacier Bay St, Pflugerville, TX 78660
Scott  M.

Scott M.

WASHER MAYTAG MHW5500FW1 "Arrived on site for unit not starting . Found key pad dancing and not accepting commands . Managed to get into diagnostics . No error codes ran test cycle ,no issues . Recommended changing control as well and time as UI. No water leaks detected at time of service . Return 2/21.; ordrng 1 W10911042 (TOUCH UI)"

Near Watchhill Rd, Austin, TX 78703
Al R.

Al R.

OVEN KENMORE 790.48193 Arrived to inspect F10 on the upper oven. I set the unit on 400 and when it reached 400 degrees the unit beeped continuously and displayed the F10 error code. Office to reorder the control and oven temperature sensor.Unit labor and parts still under 1 year Warranty.Still needs more work ; ordrng 1 5304504897 (OVEN TEMPERATURE SENSOR )

Near Harold Clark Rd, Bartlett, TX 76511
Brandon C.

Brandon C.

OVEN JENN-AIR JJW2430DS01 "Arrived on site for customer complaint of unit turning on by itself, found the light is the cause of the heat, called techline and they updated the software in September of 2018, ordering console. Tech to make sure software is UI 14 under system info file number 7724199393; ordrng 1 W11236887 (CONSOLE)"

Near Mirela Ann Rd, Dripping Springs, TX 78620
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE505W0HZ1 Arrived onsite for customer complaint of oven making squeaking when preheating and outer oven door trim coming off. Confirmed outer trim coming off. Tested unit and found noises when preheating is normal. Advised this is normal due to metal expanding. Advised customer noise will lessen with normal use. R/S for outer glass assembly for Friday 2/22. No other issues found.; ordrng 1 W11249559 (OTHER GLASS ASSAY (STAINLESS))

Near Lindsey Dr, Copperas Cove, TX 76522
Joseph C.

Joseph C.

DISHWASHER KITCHENAID KDTM704ESS3 "Arrived on site for “no lights and unit blows outlet, when door opens” complaint. Inspected unit and found no light operation and unit blows outlet, when door is opened, during operation. Suspected short in harness or bad door switch. Ordering new lights and door switch and door switch harness. No leaks detected, at time of service. Return for repairs on 02/25.; ordrng 1 W10566917 (harns-wire) and 3 W10791989 (light)s and 1 WPW10653840 (door latch)"

Near Canonero Dr, Austin, TX 78746
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for “no cool in fresh foods area” complaint. Inspected unit and found evaporator covered in frost. Per service pointer W11329116C, ordering new control and evap cover.

Near Bull Mountain Cove, Austin, TX 78746
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW9150WW00 Arrived onsite for to install new MCU and control to front load washer from my prior diagnosis. Removed and replaced MCU and control. Reassembled and tested. Found now UI not responding to cycle selections. Advised customer will need new console assembly as well. OF to R/S once authorization is given from AHS. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WPW10325312 (console (wht))

Near Snow Rd, Kempner, TX 76539
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW6340WW0 354.01 is the quote for the replacement of the valve which cold side is clogged with sediment inside manifolds. Causing spin issues. Bearing healthy; ordrng 1 W10364988 (valve)

Near Samoa Ct, Pflugerville, TX 78660
Scott  M.

Scott M.

WASHER SAMSUNG WF210ANWXAA04 "Arrived on site for error codes . Ran diagnostics and got drain errors and pump is failing while draining . All other functions are normal . Will need two man to remove stacked dryer and replace drain pump . No water leaks detected at time of service . Please call to set return visit with other tech .; ordrng 1 2NDMAN"

Near W 7th St, Austin, TX 78703
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "unit 338 . Arrived on site for door issues , door closes fine but a lot of metal rubbing sounds when opening and closing . Found springs are on hinge directly. Both sides are missing hinge bushings . Ordering bushing . Return 2/22. Nonwater leaks detected at time of service .; ordrng 2 WP8268990 (bushing)s"

Near W 5th St, Austin, TX 78703
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL GX5FHTXVY07 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested the temps in the RC=16 degrees and the FC=2 degrees. I found that the thermostat was turned up to Max on the RC section. I placed the unit in diagnostics and tested mode #1 and found that the defrost thermostat was shorted out. I removed the FC door and drawers and found that the Evap cover had a large amount of ice built up on it. I removed the ice and cover and found that the evaporator had a large block of ice on the upper right side. Once I removed the ice, I found that the connections to the thermostat had ice in them and that they had not been sealed with silicone the last time the thermostat had been replaced which caused it to short out. I got authorization from the office to replace the harness and control (if needed). I removed and replaced the harness and tested the unit and it operated as designed. The customer brought it to my attention that the Evap grille

Near Garner Dr, Cedar Park, TX 78613
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS970CIDH00 Arrived on site to replace the freezer door due to not dispensing water or making ice. Replace the freezer door and tested the unit. Unit it’s still not dispensing water. Remove the water filter and doing the same. Found the water reservoir is frozen. Will need to order the water reservoir and the valve in case need it. Office will need to get authorization and reschedule the customer.; ordrng 1 CNOTE (AUTHO) and 1 W11204869 (WATER RESERVOIR )

Near Malaga Dr, Austin, TX 78759
Tyler B.

Tyler B.

MICROWAVE AMANA AMV2307PFS2 "Arrived back on site for install of prior ordered parts, removed unit, replaced door switches, trans, magg, cap and diode, and tested good."

Near Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for unit not cooling, found all lights and fans running, removed back and found consdensor fan running, replaced star dev and found compressor way too hot, unit will need SS to complete repair ; ordrng 1 CNOTE (3HR WINDOW) and 1 CNOTE (OFFICE RS ) and 1 TJ90SF8404 (VALVE) and 1 W10507884 (compressor) and 1 WPW10143759 (drier-uv) and 1 WPW10317013 (evaporator)"

Near Sugaree Ave, Austin, TX 78757
Lou S.

Lou S.

MICROWAVE KITCHENAID KMBS104ESS02 "arrived on site to inspect microwave not heating. Using a cup of water, I tested the unit for 30 secs at 100%. I checked the water temp before testing 69 degrees and at the end of testing 72 degrees. I removed and replaced the mag, capacitor and diode ad retested. Starting water temp was 70 degrees and ending temp was 79 degrees. I contacted Techline and spoke to Scott. He advised to check voltage at the transformer which was 117V for 30 seconds. Scott advised the replace the transformer and provided file #7724204630. I advised the customer of the repair. I am ordering the transformer, magnetron, capacitor and diode and will return with the remaining prescreened parts. Office to schedule return service. ; ordrng 1 W10776767 (transformr) and 1 W10776925 (magnetron) and 1 W10850446 (capactr-mg) and 1 WPW10492276 (diode)"

Near Pickfair Dr, Austin, TX 78750
James C.

James C.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site and found door gasket is torn at the bottom. Unit will need new gasket to repair; ordrng 1 WPW10535778 (gaskt-door)

Near Cinnamon Teal lane, Georgetown, TX 78628
Luis M.

Luis M.

FREEZER FRIGIDAIRE FPFU19F8QFA "Arrived on site for no ice. Found frozen fill cup on icemaker, removed ice ran icemaker through a cycle weak water flow to icemaker water dripping from fill cup. Will need to replace water valve. Custom installation will need 2 hrs for repairs; ordrng 1 242252603 (WATER VALVE) and 1 CNOTE (CUSTOMER INSTALL BUILT IN. CAN WE GET 2X LABOR,WILL NEED TO PULL OUT FREEZER AND FRIDGE)"

Near Travis Green Ln, Austin, TX 78735
James C.

James C.

DRYER MAYTAG MEDX655DW1 "Arrived on site and tested operation. I found the unit making a loud vibration noise when running. The blower, motor, rollers, belt and tensioner have all been replaced. Called tech line and spoke to Rick #7724201696. Recommended verifying the bottom plate is not dented up from a dolly and that the motor mount is secured to the base. I found the motor mount is secured properly and there was a slight bow in the base plate. I also found that the rear rollers appear out of balance and the tensioner is not square. Unit will need new rollers and tensioner to complete the repair. ; ordrng 1 4392065 (dryer repair kit)"

Near Arroyo Grande, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for no ice. Ran diagnostics no,water entering icemaker removed kickplate unable to blow air through fill tube. Ran reading on heater no reading diagnosed frozen fill tube and damaged fill tube heater. Will need to order new freezer door. ; ordrng 1 LW11026425 (DOOR FZR)"

Near Great Plains Dr, Austin, TX 78735
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for water leaking diagnosed unit not defrosting. Defrosted evaporator replaced thermistor reassembled unit checked air flow unit working as designed ; used 1 WPW10384183 (THERMISTOR) from stock

Near Estancia Pkwy, Manchaca, TX 78652
Steve C.

Steve C.

DISHWASHER KITCHENAID KUDS30IXWH8 Arrived on site for the unit has upper rack issues. Found the adjusters are broken on the unit. Replaced the adjusters and tested unit. Unit works properly and all water connections were dry at the time of service. S23010

Near Summerwood Dr, Austin, TX 78759
Al R.

Al R.

WASHER FRIGIDAIRE FFTW4120SW1 "Arrived to inspect leaking washer. I confirmed the complaint and disassembled the unit and discovered the fabric/ detergent dispenser had fallen off and was inside the unit, not in the designated spot. I reinstalled the dispenser tray and reassembled the unit. Unit not works as designed."

Near N Main St, Belton, TX 76513
Tyler B.

Tyler B.

DRYER AMANA NED4655EW1 "Arrived on site for heat complaints, ran unit and found no heat, removed panel and found cut off blown, replaced cut off and tested good, advised customer to get vent cleaned"

Near Meadow Creek Dr, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on job for complaints of not cooling. Customer thawed rc and we found the thermistor positioned incorrectly. Per service request repositioned thermistor for functionality to return.

Near Bonita Vista Dr, Buda, TX 78610
Robert J.

Robert J.

RANGE JENN-AIR JGD8348CDP17 "Arrived on job for complaints of burner not lighting. Found the igniter not working normal wear and tear. The igniter will need to be replaced.

Near N Comanche St, San Marcos, TX 78666
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived onsite for customer complaint of front load washer getting error code F3E1 (Pressure Sensor Error). Removed back panel and pressure hose on rear of tub. Found sediment build up causing pressure to reach pressure switch. Removed sediment,cleared codes and test cycled unit. Unit fills,washes,drain and spins as intended. All water connections were dry at time of service."

Near Ws Young Dr, , TX 76542
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for door handle issues. Found set screw behind handle not secured to door. Installed set screw correctly to door tightened handle checked door operation good.

Near Scotia Bluff Loop, Austin, TX 78748
Steve C.

Steve C.

REFRIGERATOR HOTPOINT HSS25ISMCWW Arrived on site for the unit is not freezing or cooling. Tested the unit and found the control board is shorted and also the heater is defective. Unit will also need a new defrosted bimetal. Customer advised that they will think about the repairAnd will call us if they want to proceed with the repair. All water connections were dry at time of service.

Near Quail Valley Dr, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for refrigerator not making ice and abnormal noises. Inspected unit and found display flashing PO for power outage. Confirm failure and checked if ice maker was in on mode. Found ice maker in power off mode. Removed ice container and found ice cycling without advancing cycle. Found leveling feet not raised, adjusted leveling feet. Found minor ice buildup on back wall. Performed diagnostics mode and checked defrost bi-metal and found closed. Forced defrost cycle and monitored cycle. Found unit defrosting. Ran test 7 and put into basic mode. All checks good, no water leaks present"

Near Sable Oaks Dr, Round Rock, TX 78664
Tyler B.

Tyler B.

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for heat complaints, ran unit and found unit over heating by 30*, checked sensor and sensor was out of range replaced sensor and tested good."

Near Lions Tail St, Austin, TX 78728
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Diagnose frozen fill line as faulty valve. All checks good. Unit is now operating as designed.

Near Grand National Ave, Pflugerville, TX 78660
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to address the complaint of the unit rolling when the customer opens the doors. This unit is on wheels and does not come with feet. With the customers permission I blocked the front wheels with cardboard to stop the unit from rolling. All water connections were dry.

Near Brenham, TX 77833
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL GSS26C4XXY04 "Arrived on site for “no ice dispensing from door” complaint. Inspected unit and found no continuity between dispenser motor connection and where connection connects, under door. Wiring in freezer door has break in it. Door will need replacement. Customer declines repairs. Service fee applies.

Near Simond Ave, Austin, TX 78723
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for “loose door handles” complaint. Inspected unit and found lower door handle screws stripped from door. Removed and replaced door handle mounting screws. Installed lower door handles. Unit is performing as designed. No leaks detected, at time of service."

Near Miranda Dr, Austin, TX 78752
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH32519HZ1 I’ve been on site for the unit is not heating. Test of the units and the unit intermittently will heat. Found the magnetron the passer and diode are defective and it is weak. Replaced all parts and tested the unit. Unit heat and works properly.

Near Reunion Lane, Georgetown, TX 78626
Scott  M.

Scott M.

OVEN IKEA IBS300DS01 "Arrived on site ,replaced control . Test and found tod and element both good . Pre heated oven to 350. All checked good . Job complete ."

Near E 3rd St, Austin, TX 78702
Arthur B.

Arthur B.

WASHER ROPER RTW4516FW2 Arrived onsite for customer complaint of top load washer drain pump keeps draining and won’t shut off. Tilted unit up and found found hair pin stuck in drain pump. Cleared pump and installed replacement. Reassembled and call calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Crosscut Loop, Killeen, TX 76542
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE104ESS0 Arrived on site to diagnose a dishwasher with a dispenser that will not close. Found dispenser door latch cracked. Replaced dispenser door and tested unit. Found all is functioning properly at this time. Customer also purchased one additional year of warranty on dispenser repair. No water leaks were found at the time of service.

Near Kendall Rd, Spicewood, TX 78669
Clif L.

Clif L.

DRYER WHIRLPOOL WED4800BQ1 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found failed roller assemblies. Replaced rollers and belt from repair kit and tested unit. Found all is functioning properly at this time.

Near Robin Dale Dr, Lakeway, TX 78734
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on site for washer door locked up. Found too many suds was causing pressure issues . Ran unit all checked good . No water leaks detected at time of service . Job complete .

Near Rio Grande St, Austin, TX 78705
Wesley P.

Wesley P.

REFRIGERATOR GE GSH25JFTFBB "Arrived on site and replaced solenoid. Found bad filter causing leak. Remov d. Advised customer to replace filter, all else checks good."

Near Runners Ridge, Pflugerville, TX 78660
Brandon C.

Brandon C.

REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Arrived on site for customer complaint of unit not producing ice, I found faulty ice maker, I replaced ice maker, unit tested good"

Near Democrat, Blanco, TX 78606
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS312SNHM00 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the left FC door due to the gasket separating from the door. Tested the door and it operated as designed. No water leaks observed during service, job completed."

Near Cypress Creek Road, Cedar Park, TX 78613
Steve C.

Steve C.

WASHER WHIRLPOOL WTW4816FW2 arrived on site for the unit is coming out wet after the cycle is done. Tested the unit in diagnostics and received error code F8e1. Found the cold water pressure is weak. Customer advise all throughout the house the water pressure Coldwater is weak. Advise the customer to contact a plumber or the maintenance personnel. All water connections were dry at the time

Near Killingsworth Ln, Pflugerville, TX 78660
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE704DSS1 Arrived on site to diagnose a dishwasher that is not operating. Tested unit and found clogged drain pump causing unit to error out and stop cycle. Remove debris from drain pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Gunnison Turn Rd, Austin, TX 78738
Lou S.

Lou S.

DISHWASHER WHIRLPOOL GU2455XTSS3 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the standpipe and installed the float assembly. Tested the unit and it operated as designed. Customer paid in full at previous service call. No water leaks observed during, job completed."

Near Bellamy Cir, Cedar Park, TX 78613
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 "Arrived on site for “leaking in top of fresh foods area” complaint. Inspected unit and found icemaker line to be barely attached to valve. Reinserted line into valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Avenue H, Austin, TX 78751
Robert J.

Robert J.

COMPACTOR KITCHENAID KTTS505ESS0 "Arrived on job for returning issue, prior adjustment did not hold,made new adjustment to guard. Functionality normal"

Near Thousand Oaks Loop, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site for water leaking found water line tube not fully inserted to coupling installed tube correctly tested water and ice dispenser no leaks found.

Near Rialto Blvd, Austin, TX 78735
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived to inspect microwave with flickering interior light. I removed and replaced all switches and both interlocksReassembled and unit tested as designed with 2 minute water cup test.Took SD pics from customer for closing warranty information. Spoke to JB in office to confirm the information and warranty information.JOB COMPLETE.

Near Holiday Creek Ln, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR FRIGIDAIRE FGTR1845QF3 "arrived on site to inspect refrigerator making noises. Upon further inspection, I placed the unit in diagnostics and tested the compressor, heater, RC light and Evap fan and all tested good. The customer complained about hearing gurgling noises in the FC section and a clicking noise. I found that the gurgling noise was the coolant entering the evaporator and the clicking noise is the capacitor turning the compressor on. I advised the customer of my findings. No water leaks observed during service, job completed."

Near Mellow Meadow Dr, Austin, TX 78750
Luis M.

Luis M.

FREEZER WHIRLPOOL GZ25FSRXYY7 "Arrived on site for water leaking. Diagnosed frozen drain, installed updated drain tube kit,defrosted drain checked water flow through drain,water draining correctly. Part covered under AUTHO S38253

Near Estana Ln, Austin, TX 78739
Clif L.

Clif L.

DRYER WHIRLPOOL WED4616FW0 Arrived on site to diagnose a dryer that will not start. Tested unit and found door switch actuator broken. Replaced door switch and tested unit. Found all is functioning properly at this time.

Near Bee Cave Pkwy, Bee Cave, TX 78738
Thomas L.

Thomas L.

DISHWASHER AMANA ADB1400AGW1 Arrived on site for unit not drying dishes well. Tested water temps at sink and found it to be 146 degrees. Tested all operations of cycle and all worked properly. Heater was sizzling hot in diagnostics. Ran diagnostic cycle to clear control All water connections were dry.

Near Co Rd 285, Liberty Hill, TX 78642
James C.

James C.

VENTHOOD UNKNOWN UXT5236BDS1 Arrived on site and tested operation. I found the fan blade causing vibration. Installed new blade and tested. Unit is now working properly. Job complete

Near Zoysia Dr, Leander, TX 78641
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL ED5PHAXSL00 Arrived onsite for customer complaint of SxS refrigerator not cooling properly in RC section. When arrived found u it was cooling properly. I confirmed air flow and condenser fan movement. All work as intended. No other issues found. All water connections were dry at time of service.

Near Shawnee Trail, Harker Heights, TX 76548
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KUDE20IXSS1 Arrived on site for leaking underneath complaint. Tested unit and found no water leaks. Unit is all dry.

Near Winter Dr, Georgetown, TX 78633
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and set washer to run on normal cycle, observe the washer for 25 minutes and could not find any leaking. Could not duplicate customers experience washer is currently operating properly. No water leaks from connections at time of service, job complete."

Near Martha Drive, Buda, TX 78610
Robert J.

Robert J.

DRYER WHIRLPOOL WED4815EW1 Arrived on job to replace cut off switch. After replacement test operation. All functionality normal.

Near Silo St, San Marcos, TX 78666
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher continues leaks from steam vent. Removed panel and found water buildup and water stained front panel. Removed inner door panel and installed new. Installed new vent and deflector. Installed new outer panel, due to water stain from leak. Performed diagnostics mode, no error codes. Monitored for leaks. All tested good, no water leaks present at time of service. Spoke with customer on user care guide and shown how to remove filter."

Near Will Smith Cir, Hutto, TX 78634
Kevin B.

Kevin B.

OVEN WHIRLPOOL WFG550S0HZ0 "Arrived on site and replaced all parts diagnosed/ recommended by techline on previous visit, set oven to preheat and it reached temperature correctly and maintained it throughout bake cycle. No further repair is needed at this time, job complete."

Near Arcilla Street, Austin, TX 78741
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on job for complaints of no ice. Found bail arm in incorrect position.Adjusted bail arm to stop interference with harvest. No leaks detected at time of service.

Near Camellia Ln, New Braunfels, TX 78130
Tyler B.

Tyler B.

OVEN WHIRLPOOL WFG530S0ES1 "Arrived on site for unit not igniting front burner, replaced caps and unit still had symptoms, replaced burner head and symptoms still exists, replaced spark mod and tested good, n o gas leaks on site cust has leave behind"

Near Tasmanian Tiger Trace, Austin, TX 78728
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on job for complaints of no ice or water. Found a loose connection at valve, tightened connection, water flow returned and ice began to harvest."

Near N Walnut Ave, New Braunfels, TX 78130
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site to diagnose a refrigerator with a water filter that cannot be removed. Found water filter housing support clip not in place. Repaired water filter housing and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Canyon Glen Cir, Austin, TX 78732
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFE505W0HZ1 "Arrived on site for customer complaint of rear left burner not working, found both switch and burner were shorted, after replacing unit tested good."

Near Janzet Dr, Kyle, TX 78640
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site and repaired faulty pump with replacement sump and motor. All checks good. Unit is now operating as designed.

Near Newport Ave, Austin, TX 78753
James C.

James C.

RANGE WHIRLPOOL WGG745S0FS02 Arrived on site and tested operation. I found the cooktop burners all function properly. Tested upper and lower ovens and found to be lighting properly as well. Unit is working properly and all functions test good. Job complete

Near Brenham Lane, Leander, TX 78641
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for latch replacement, replaced Latch and Testd functions and tested good, no leaks on site"

Near Brentwood St, Austin, TX 78757
Tyler B.

Tyler B.

DISHWASHER FRIGIDAIRE FBD2400KB11B "Arrived on site for unit not drying, put on dry and got no voltage, replaced timer and tested good no leaks on site"

Near Henneman Drive, Pflugerville, TX 78660
Lou S.

Lou S.

DRYER WHIRLPOOL WGD7500GC0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the UI limit thermostat, Ignitor, and coils and tested the unit. The unit operated as designed. No lint observed and no gas leaks detected during service, job completed."

Near Marfa Lights Trail, Round Rock, TX 78664
Al R.

Al R.

DRYER WHIRLPOOL WED5300FQ0 "Arrived to inspect dryer with long drying time. Tested voltage at the back of unit and got 240/120/120. Disassembled the unit and checked the fuse, cutoff and element. All had continuity. Checked temperatures with my temperature sensor and got 240/165.Customer was advised the issue is in the ventilation system

Near Xanadu Drive, , TX 76537
Robert J.

Robert J.

MICROWAVE KITCHENAID KMBP100EBS01 "Arrived on job to replace control per Whirlpool recommendation. Replaced control,ran test,microwave functioning properly."

Near Bardolino, Province of Verona 37011
James C.

James C.

WASHER MAYTAG MVWX655DW1 Arrived on site and tested operation. I found no response from control. Verified proper voltage and found to be good. Verified drain pump and motor for proper resistance and found to be good with no short. I also ohmed the valves and temp sensor and found that the valves have shorted causing the failure. Unit has a failed control and valve assembly. I was able to get the control covered by manufacturer. I installed the new control and tested. I found that the shorted components were caused by a faulty outlet that has shorted or has a bad connection inside as the outlet was losing power under a load. Plugged into a separate outlet and the unit is operating. Ran calibration for new components and unit is working properly. Instructed customer of electrical issue and recommended having an electrician repair the outlet.

Near Comanche Trail, Volente, TX 78641
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site and found customer is experiencing cold airflow from the exterior of the home into microwave. Found there is no damper on the top of the microwave. Replaced damper but discussed with customer this will do very little to keep cold air out. This microwave is complete, builder will need to address The issue with the airflow from the exterior of the home. Job complete"

Near Sentry Path, Austin, TX 78744
Tyler B.

Tyler B.

MICROWAVE AMANA AMV2307PFS2 "Arrived back on site for install of prior ordered parts, removed unit, replaced door switches, trans, magg, cap and diode, and tested good."

Near Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived on site for refrigerator not dispensing ice. Performed diagnostics and tested dispenser. Tested voltage to auger motor and found within range. Removed ice from ice container and tested. Found not able to rotate auger mechanism. Installed new ice container and tested. Found unit working. Tested all other operations. All tested good, no water leaks present."

Near Renaissance Trail, Round Rock, TX 78665
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for no operation of vent hood light. Found that the socket has failed and is not making contact with the bulb. Removed and replaced failed housing. Operations are now normal.

Near Holiday Creek Ln, Georgetown, TX 78633
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived at open and on occupied home to replace outer door panel on wall oven due to several dents cleared. Replace panel and oven now looks complete.

Near Liberty Hill, TX 78642
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDTE104DSS0 "Arrived onsite to install new adjuster system to upper rack and heater to dishwasher from prior visit’s diagnosis. Removed broken upper rack parts and installed new replacements. Remained and replaced heater. Reassembled and tested unit. Unit fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near County Rd 2200, Lampasas, TX 76550
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS965CIAM01 "Arrived on site door water jackhammering and splashing when dispensed . Found customer was using generic filters and messed housing up. Replaced housing , test all checked normal . No water leaks detected at time of service . Job complete ."

Near W 13th St, Austin, TX 78703
Brandon C.

Brandon C.

WASHER ELECTROLUX EFLS627UTT0 "Arrived on site for customer complaint of smell coming from washer, and when customer would wash in cold, she would feel hot water. Found cold and hot water lines were reversed, I switched the water lines to the correct valves, unit tested good."

Near Enchanted Oaks Dr, Driftwood, TX 78619
Jonathan  S.

Jonathan S.

DISHWASHER FRIGIDAIRE FGID2466QF6A "Arrived on site for motor making a grounding sound. Performed diagnostics mode and tested unit. Found failed bearing in wash motor. Gained access to wash motor, removed failed motor and installed new. Tested operation and monitor for water leaks. All tested good, no water leaks present. Spoke with customer on operations and user care."

Near Tom Seaver Pl, Round Rock, TX 78665
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site for the unit is not making ice. Tessa at the icemaker and it will not cycle. Found the icemaker has shorted. Replace the icemaker and tested the unit. Unit works properly and all water connections were dry at time of service.

Near Morado Cir, Austin, TX 78759
Clif L.

Clif L.

REFRIGERATOR GE PFSS6PKWBSS Arrived on site to diagnose a refrigerator that is leaking into the fresh food section. Found fresh food evaporator drain clogged due to duckbilled grommet. Modified grommet to prevent future clogging and homeowner will thaw the unit. No further repairs are needed and all is working properly at this time. No leaks were found at time of service.

Near Maritime Alps Way, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE 253.7031921 "Arrived on site for ice build up behind icemaker housing. Called technical team,gave issue with unit. Per John at tech support they are shipping out parts to customer and back of shipping box will have AUTHO for repair.collected service call fee"

Near Grapewood Ct, The Hills, TX 78738
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for “poor wash performance” complaint. Inspected unit and found unit performing as designed. Instructed customer to get water hot, at sink, before starting wash. Unit seems to be performing as designed. No leaks detected, at time of service."

Near McBee St, Austin, TX 78723
James C.

James C.

WASHER WHIRLPOOL WFW9400SU01 Arrived on site and tested operation. I found the door lock not registering the door is shut. I found the harness connector for door switch was loose. Secured connector and tested. Unit working properly. Job complete

Near Unity Dr, Leander, TX 78641
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT780SAEM2 Arrived onnsite and found unit adjusters broken. Replaced adjusters all checks good. Unit is now operating as designed. Being used in a residence.

Near Dessau Rd, Austin, TX 78754
Clif L.

Clif L.

OVEN KITCHENAID KEBS209BSS01 Arrived on site to replace control for oven. Replaced control and tested unit. Found all is functioning properly at this time.

Near Waltz Ct, Austin, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSC24C8EYY03 "Arrived on site for customer complaint of unit dripping out of water dispenser, found faulty fitting, I replaced fitting, unit tested good."

Near Cypress Point, Wimberley, TX 78676
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site and found customer is experiencing door error, replaced all door switches, interlocks, and fuse. Microwave is now working properly, job complete"

Near Pearl Way, Buda, TX 78610
Thomas L.

Thomas L.

DISHWASHER JENN-AIR JDB1090AWB Arrived on site for unit not draining. Tested unit and found drain pump working properly. Found float not moving freely and unit is overfilling causing a condition that looks like a no drain condition. Freed the float shaft. No leaks present during service. Also suggested that the unit be cleaned due to excessive suds build up in unit.

Near Rockwood Pass, Georgetown, TX 78633

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