We serviced a
WHIRLPOOL WASHER
Model MHW6630HC0
Near Pflugerville, TX 78660
Kimo
Job Details: 01/17/2023
Arrived onsite for a washer that is leaking. Upon arrival I found that the drain hose was missing. I quite Customer to replace the hose. I installed new hose and tested the unit and found that the leak was gone.
We serviced a
GE DISHWASHER
Model GDT545PSJ0SS
Near Lakeway, TX 78734
Vincent
Job Details: 01/17/2023
Arrived on site to install previously diagnosed parts. Installed new vent seal. Unit is now operating as designed and no leaks where present at the time of service job completed.
We serviced a
WHIRLPOOL OVEN
Model KOSE500EBS05
Near Lakeway, TX 78734
Vincent
Job Details: 01/17/2023
"Arrived on site for oven, inspected unit and work area. Customers complaint was oven making noises, they also showed me a video. Video sounds like its coming from the cooling blower. I removed unit and inspected and found nothing from normal. I tested oven while being out from the cavity. I heated up to 350? and heard the convection fan vibrating loudly. I suggested the customer to replace the convection fan motor.Replaced part and retested. Unit is now operating as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78732
Vincent
Job Details: 01/17/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was unit lights where out. I replaced all modules and all lights where back on.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78703
Wesley
Job Details: 01/17/2023
Arrived onsite and repaired unit using the lower harness to repair valve wiring. Tested unit for operation and for leaks. All checks good. Advised customer on findings.
We serviced a
ADMIRAL DRYER
Model AED4675YQ1
Near Austin, TX 78745
Joe Z
Job Details: 01/17/2023
"Arrived onsite for no heat. Upon arrival inspected unit. Found lots of lint blocked in blower housing. Test element and is good. Test fuse and is good. Found cut off is OL. Need to replace cut off. Replaced cut off and test unit. Observed element cycling. Unit is operating as designed. Job complete.
We serviced a
LG REFRIGERATOR
Model LMX30995ST/01
Near Buda, TX 78610
Kevin
Job Details: 01/17/2023
"Arrived on site and found Compressor is running but refrigerator is not cooling. However refrigerator is still within 10 year warranty for compressor and can be serviced by an LG service provider.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS1
Near Austin, TX 78744
Joe Z
Job Details: 01/17/2023
"Arrived onsite for close door error. Upon arrival, inspected unit and found bottom interlock is stuck on open position. Inspected bottom interlock and is in good condition. Reset bottom interlock and test unit several times. Unit is operating as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Georgetown, TX 78626
Gerry C
Job Details: 01/17/2023
"Arrived to instal previously diagnosed and ordered part. I removed and replaced the right FC door slide and adjusted. The unit resumed all normal functions and the wee no water leaks observed during service.
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW02
Near Austin, TX 78738
Kevin
Job Details: 01/17/2023
"Arrived on site and inspected washer and found clothing items in drain catch blocking water flow. After removing clothing items ran a diagnostic cycle and washer is draining properly
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Dripping Springs, TX 78620
Luis
Job Details: 01/17/2023
"Arrived at Lilly sharp 301 OAK SPRINGS DRDRIPPING SPRINGS, TX 78620Checked refrigerator for a no cool and dispensing ice issue,found defective auger motor shaft,removed evaporator cover found uv dye on right side of evaporator,diagnosed unit will need a new shaft,evaporator,drier and access valve .Replaced shaft,evaporator,access valve and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Killeen, TX 76549
Tyler
Job Details: 01/17/2023
Arrived on site for dishwasher showing f8E4 in diagnostics. Upon arrival Confirmed issue. Upon further inspection I did find water in the drip pan and found evidence of a leak occurring from the fill line. Also found evidence of water leaking under the sink that customer had stated was happening around the same time and customer is going to inspect as to what was causing that. After tightening the fill line ran unit through multiple test but could not find any further signs of leak from dishwasher unit working as designed call complete
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS0
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/17/2023
"Arrived on site removed panels in oven and found flame when ignited has a lot of orange tips and is large. Moved air cut off gate on burner to the 2/3 close position and now flame is completely blue And normal sized. Allowed oven to preheat and then reignite several times to confirm no gas smell.
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS
Near Georgetown, TX 78628
Lou
Job Details: 01/17/2023
"Arrived on site to inspect wall oven door glass damage. Upon further inspection, I found the upper oven door inner glass broken. I removed the upper door and disassembled and removed all of the broken glass from the door. Installed the inner glass and reassembled and tested door function. Unit is operating as designed. Job completed."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Temple, TX 76501
Tyler
Job Details: 01/17/2023
Arrived on site for washer showing f3e1. Upon arrival error and complaint. Disassembled unit and found 2 harnesses (including pressure switch harness) not connected to ACU. Corrected wiring issue then tested unit. Found washer working as designed but found leaks on but cuttoff connections for water supply. Informed customer they would need to resolve leak before using washer. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Briarcliff, TX 78669
Scott
Job Details: 01/17/2023
"Arrived on site , replaced sump and motor and heater element . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
GE WASHER
Model GFWR2700H1WW
Near Waco, TX 76708
Jonathan M
Job Details: 01/17/2023
"Arrived on site for a washing machine that needs a new Bellow. Inspected unit and work area. Did confirm the customers complaint and found the gasket moldy. Replace the Bellow Inn tested the unit in a normal wash cycle for 15 minutes with no leaks present. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Hutto, TX 78634
Kimo
Job Details: 01/17/2023
Arrived on site for a refrigerator that has a light out in the freezer. Upon arrival I replaced the light and found that all the lights began working again. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MHW5100DW0
Near New Braunfels, TX 78132
Andrew
Job Details: 01/17/2023
Arrived on site to test unit for not draining properly again. Found error code f3e1(pressure system error). Ran diagnostics and found control not recognizing water level sensor properly. Found no obstructions in drain pump and pressure dome. Pressure hose not clogged or restricted. Recommended replacing ACU and water level switch.
We serviced a
WHIRLPOOL OVEN
Model WFE710H0AS0
Near New Braunfels, TX 78130
Leonardo
Job Details: 01/17/2023
Arrived on site to test unit for oven not working. Test unit and found broken. Bake element replace bake element at. Homeowner approved charges tested unit but preheating to 350 unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Waco, TX 76710
Jonathan M
Job Details: 01/17/2023
Arrived on site for a refrigerator that is not dispensing ice or water. Inspected unit and work area. Found the lock button on the user interface and unlocked the UI. Attempted to dispense water and ice and found both operating as designed. Test of the unit multiple times and advise the customer that they may have accidentally touched and held the lock button walking all of the user interface is features. Customer was unaware that that was something that they could do on the unit. I did explain that the lock feature is mainly for families with children from being able to dispense water or ice all over the floor. Went over how to unlock the lock setting in case if it accidentally gets touched and went over the user care guide. The unit is working as designed. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Round Rock, TX 78681
Lou
Job Details: 01/17/2023
"Arrived on site to inspect dishwasher not draining. Upon further inspection, I found the unit full of water. Pressed cancel on the control panel and the drain pump came on and began to drain the water. After approximately 30 seconds, the drain pump stopped during the water but I could hear the motor humming. Using my shop vac, I removed the remaining water and removed the drain pump and retested. Once I pressed cancel, the dr pump failed to turn on. I removed and replaced the drain pump and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Georgetown, TX 78633
David Z
Job Details: 01/17/2023
"Arrived on site to diagnose refrigerator that is not making any ice. On arrival found icemaker on, bucket empty. Tried to cycle icemaker and it stopped mid cycle and would not progress. I jumped the valve to make sure it was good, and valve does fill. Replaced icemaker and verified it completed a harvest cycle. I did notice the temperature was not consistent in the RC due to being full and air channels all being blocked. Advised customer to center items on the shelves and make sure nothing touches the back wall, this will get the refrigerator compartment back to consistent proper temp. Call complete."
We serviced a
LG REFRIGERATOR
Model LMXS30796S/00
Near Georgetown, TX 78633
David Z
Job Details: 01/17/2023
"Arrived on site to replace dispenser front panel with part provided by customer. Customer did not want to damage the door, so we were called to do the install. Used a putty knife to pop clips on old panel and remove. Also advised we could no warranty part since they purchased, so we install and remove old only. Replaced part and tested unit. Verified all features working as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78681
Lou
Job Details: 01/17/2023
"Arrived on site to inspect refrigerator not working. Upon further inspection, I found the UI on and when I opened the unit doors, I found no lights on in the RC or FC sections and the compressor and no fans were operating. I pulled the unit out and cycled power to the unit and found the interior lights were on, but the compressor and fans did not. I placed the unit in diagnostics and tested in test 4 and the unit operated as designed. I found the deli control was operating and the deli harness was good. Filling the tech sheet for the wiring harness, I tested all points and got good readings for all. At the end of service, the lights were on but the compressor and all fans were not. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Georgetown, TX 78633
David Z
Job Details: 01/17/2023
"Arrived on site to diagnose washer that was making loud noise on fill, and sometimes was nor finishing loads. Tested unit in diagnostics and found error code present for Long Fill. Tested valves and found the cold valve was just barely trickling, causing the noise and also the failure to complete loads (timeout on cold rinse). Replaced inlet valve and tested. Verified proper fill, no noise, and completion of service cycle. Unit now working as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Austin, TX 78717
Lou
Job Details: 01/17/2023
"Arrived on site to inspect dryer drum not turning but unit still heats. Upon further inspection, I raised the top panel and found the drive belt splitting and getting caught in the motor. I removed the drum and found the back left roller damaged and unit needing to be cleaned. I removed and replaced both rollers, tension pulley and drive belt. I cleaned the roller axles and vacuumed the lint from the unit (before/after photos). Reassembled the unit with the new belt installed and tested. Unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Round Rock, TX 78681
Lou
Job Details: 01/17/2023
"Arrived on site to inspect washer error codes. Upon further inspection, I found the unit display showing F9E1-no drain/long drain. I placed the unit in diagnostics and cleared the code and manually tested the drain pump and found it doesnt function at all. I tilted the unit back and found the harness shorted. I repaired the harness and reconnected the drain pump and immediately it came on but I could hear a rattling noise coming from the pump. Once the drain pump was done pumping the remaining water out of the unit, I manually tested the drain pump again and found it was intermittently turning on and off. I removed and replaced the pump and calibrated the unit. Tested the unit is diagnostics and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Elgin, TX 78621
Cliff
Job Details: 01/17/2023
Arrived on site to replace previously ordered parts for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
AMANA DRYER
Model NED4655EW1
Near San Marcos, TX 78666
Matthew
Job Details: 01/17/2023
Arrived onsite for dryer not heating. Upon arrival inspected unit. Customer stated had to return previous unit due to same issue. Pulled unit and checked supply voltage. Found unit not receiving proper voltage. L1 and l2 have 120 vac but across l1and L2 voltage drops to 0 vac. Flipped breaker to reset and still having same issues. Customer will need to resolve the issue. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Mustang Ridge, TX 78610
Kevin
Job Details: 01/17/2023
"Arrived on site and found microwave is not heating, found magnetron is noisy. after replacing magnetron, microwave is heating properly
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Austin, TX 78738
Luis
Job Details: 01/17/2023
"Arrived on site. Found broken wire on grid cutter,ice slab formed on evaporator plate,replaced grid cutter ran diagnostics all test passed.
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Kyle, TX 78640
Kevin
Job Details: 01/17/2023
"Arrived on site and inspected washer and found it is unresponsive, found lid switch has failed. After replacement washer is now running cycle properly, job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 01/16/2023
Arrived on site to install heat reflecting shield. Replaced shields test unit and unit test good. Couldnt call safety they were close job complete.
We serviced a
GE REFRIGERATOR
Model GSCS3KGYAFSS
Near Georgetown, TX 78626
Paul
Job Details: 01/16/2023
Arrived onsite for a refrigerator not making ice or dispensing water after the filter was recently replaced. I tested the unit and found the filter head no passing water. I replaced the filter head and tested the unit. There was good water flow thru the filter head but when operating the water dispenser there was water leaking from under the refrigerator. I found the water line coming out of the bottom of the liner that goes to the bottom of the FC door with a 3 split in it right behind the compressor. The line and a union will need to be replaced to repair the leak. ; ordrng 1 WP2300868 (5/16 union fitting) and 1 WR17X2891 (5/16 plastic tubing)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78758
David S
Job Details: 01/16/2023
"Arrived on site to install previous diagnosed parts. I replaced the water valve. I gained access to the gear case and replaced the belt, and cam. I reassembled the unit and calibrated it. I ran it through a diagnostic cycle and found it working as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Austin, TX 78725
Wesley
Job Details: 01/16/2023
Arrived onsite and installed the new gearcase and clutch and rotor. Based on previous diagnosis. Unit is now operating as designed. Advised customer On repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBRFR30IGX00
Near Lakeway, TX 78738
Luis
Job Details: 01/16/2023
"Arrived on site. Found excessive yellow insulation sticking out of outer trim on both sides,foam gaskets exposed on liner wall,protective film stuck between liner and cabinet also found excessive foam exposed around inner door frame that is visible called tech support sent all pictures to tech support. Tech support sending information and pictures to engineering department"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Austin, TX 78759
David S
Job Details: 01/16/2023
Arrived on site for dishwasher making a noise. I inspected the unit and work area. I found fault code fae2 wax motor fault. I rand the unit through a diagnostic cycle and found the unit working as designed. I found all insulation intact. I explained to the customer the noise they are hearing is the water jets as the spray arm is rotating around the inner tub. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Austin, TX 78731
Luis
Job Details: 01/16/2023
"Arrived on site for no water or ice. Frozen water tank diagnosed air leaking between fan scroll and air tower causing water tank to freeze,defrosted water tank added sealer between gaps,ran fan test no air leaking. Ran dispenser water dispensing correctly ran harvest test passed ran fill test passed. ; used 1 212643 (Sealer) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Temple, TX 76502
Jonathan M
Job Details: 01/16/2023
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replace the heater and tested the unit. The unit begin to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Blanco, TX 78606
Andrew
Job Details: 01/16/2023
Arrived on site to test unit for shaking vibrating. Found tub was sitting against front of cabinet leveled unit so tub sits centered. Ran diagnostics with no issues. Found vibration is part of normal operation. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Blanco, TX 78606
Andrew
Job Details: 01/16/2023
Arrived on site to test unit for grinding sound. Found sock stuck in blower wheel. Removed sock and inspected for damage. No damage present. Unit now working as designed. Job complete.
We serviced a
GE REFRIGERATOR
Model GSS25GFXABB
Near Killeen, TX 76542
Tyler
Job Details: 01/16/2023
Arrived on site for refrigerator not dispensing water. Upon arrival confirmed issue and found dispenser would allow water to bottom of door but not any further. Found insulation in door is starting to fail increasingly faster; ordrng 1 WR78X11708 (Fc door
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKW0
Near Gatesville, TX 76528
Jonathan M
Job Details: 01/16/2023
"Arrived on site for a dishwasher that is not filling and is flashing an H2 O error code within minutes of starting a cycle. Inspected the unit and work area. Did confirm the customers complaint and found very little water flow coming into the dishwasher. I removed the water connection from the water valve and check water pressure. Found it extremely low water pressure coming from underneath the sink. I did advise the customer that the issue is most likely a water supply issue that needs to be resolved
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW1
Near Belton, TX 76513
Tyler
Job Details: 01/16/2023
Arrived on site for washer not agitating correctly. Upon arrival found no errors in diagnostics. After further testing though I found slider showing signs of splitting and I replaced it. Also found drain line had fallen to far down in stand pipe causing a siphon. Adjusted drain line. Found no leaks and unit working as designed with noise no longer present. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Bastrop, TX 78602
Joe Z
Job Details: 01/16/2023
Arrived onsite to install previously ordered parts. Upon arrival replaced latch. Ran diagnostics and lid latch now operates correctly. Ran diagnostics and found agitate and spin do operate test capacitor and is good. Found motor pulley is seized. Freed up pulley with force. Also found that spinning drum by hand I get a howling sound from gearcase. Spoke with CS and service management will contact customer. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE366LVB1
Near Temple, TX 76502
Jonathan M
Job Details: 01/16/2023
"Arrived on site for a range that is not heating inside of the oven and the left front burner will not change temperatures and will get stuck on high heat every cycle. Inspected unit and work area. Did confirm the customers complaints and tested the unit. I did find that the element itself was working but the infinite switch was not allowing the element to cycle on and off. Checked behind the unit and found proper voltage and polarity. Found burn marks on the control and on the left front infinite switch causing the issue.The customer agreed to the repair. Replaced both control and the infinite switch and tested the unit. All components began to work and operate as designed.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Round Rock, TX 78665
Vincent
Job Details: 01/16/2023
"Arrived on site cooktop, inspected unit and work area. Customers complaint Is the spark would continue to spark even off. I gained access to the park module and replaced and also replaced the spark harness. Unit is now operating as designed. Whirlpool safety is closed due to the holiday. No leaks where observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78725
Wesley
Job Details: 01/16/2023
5124420377 Ed Moore. Landlord. Arrived onsite for irregular control function and found dishwasher crawling with cock roaches. Advised customer that the control will be shorted and corrupted
We serviced a
WHIRLPOOL OVEN
Model WFG525S0HS1
Near Kyle, TX 78640
Kevin
Job Details: 01/16/2023
"Arrived on site and inspected range and found it is currently heating properly. Observed igniter spark properly 12 times during preheat and reignitions. At this time oven is working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Killeen, TX 76542
Tyler
Job Details: 01/16/2023
"Arrived on site for refr leaking water from icemaker into bucket.upon arrival confirmed issue. Upon further inspection I found ice maker slightly leaving in troth area leading to overfill from side. Also found inlet valve releasing to much water into troth, and replaced both ice maker and valve. Retested unit and found no leaks and over fill no longer occurring call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Temple, TX 76502
Tyler
Job Details: 01/16/2023
"Arrived on site for refrigerator needing previously diagnosed grease installed on shelves. Upon arrival reconfirmed issue. Applied grease to all rc shelves and found shelves no longer getting stuck shut. Also insured ice maker was still working as designed with no leaks, or water spraying around. Call complete"
We serviced a
KENMORE REFRIGERATOR
Model 10651103110
Near Austin, TX 78723
Luis
Job Details: 01/16/2023
Arrived on site for water leaking from icemaker. Found ice build up in ice container removed ice and container traced leak to icemaker mold between housing and gear case diagnosed unit will need a new icemaker. used 1 4317943 (Icemaker) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, TX 78757
Vincent
Job Details: 01/16/2023
"Arrived on site for washer, inspected unit and work area. Unit was stacked and second tech was needed to remove dryer. Gain access to the console and replaced it with the new one and tested. Unit is now operating as designed and no error codes where present after test. Advised customer to run a cleaning cycle with vinegar to get rid of the excessive suds. No leaks where observed during service
We serviced a
KITCHENAID OVEN
Model KEBS207BSS00
Near Wimberley, TX 78676
Andrew
Job Details: 01/16/2023
Arrived on site and installed previously diagnosed inner glass for top oven. Took door part and cleaned.
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Leander, TX 78641
Maurice R
Job Details: 01/16/2023
Arrived onsite for dryer making a squealing noise. On inspection found that the idler pulley was not moving freely and the support wheels were not moving freely. Replaced the two parts and tested unit. Dryer not making the noise anymore.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Leander, TX 78641
Maurice R
Job Details: 01/16/2023
"Arrived onsite for for washer making a noise during spin cycle. On inspection found the actuator was in the middle when in the power was off. The clutch was was slipping when the actuator was in the middle making the belt slip. Replaced the belt, actuator and clutch. Tested unit in diagnostics mode and no noise was present. Unit operating as designed and no water leaks detected during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS8
Near Austin, TX 78704
Luis
Job Details: 01/16/2023
"Arrived on site for freezing in fresh food compartment. Found drinks and plastic bag blocking air vent,powered off unit from ui damper door sealed closed powered unit back on advised customer on air flow and sensor location.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FVMS05
Near Horseshoe Bay, TX 78657
David Z
Job Details: 01/16/2023
Arrived on site to install main control to resolve refrigerator not dispensing cubed ice. Installed control and tested unit. Verified all working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW
Near Cedar Creek, TX 78612
Wesley
Job Details: 01/16/2023
Arrived onsite and found cold water valve had burst and shorted the control. Replaced the valve. Ordering the control to complete the repair. Office to reschedule. ; ordrng 1 W11607637 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/16/2023
"Arrived on site and found control panel is unresponsive, cycled power at breaker and now oven has reset and is working properly. Heated a cup of water in microwave to ensure correct operation, recommended homeowner connect oven to WiFi so it can download software updates when needed, job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Cedar Park, TX 78613
Kimo
Job Details: 01/16/2023
Arrived onsite to install previously diagnosed parts. Upon arrival I installed. New control panel and tested unit and found unit operating as designed. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE01
Near Austin, TX 78704
Luis
Job Details: 01/16/2023
Arrived on site for water leaking. Found excessive ice build up on fresh food evaporator causing ice to melt and leak out of housing. Ordering both thermistors advised customer to defrost unit 24hrs before return visiT; ordrng 1 W10667607 (Thermistor) and 1 W10565852 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Pflugerville, TX 78660
Cliff
Job Details: 01/16/2023
Arrived on site to diagnose a refrigerator with light not working. Found freezer led module failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Lago Vista, TX 78645
Maurice R
Job Details: 01/16/2023
"Arrived onsite for RC evap frozen. On inspection I found the the moulin is protruding out about 1/8 inch. Informed the customer that there is not field serviceable fix for this issue. Called and talked with tech support to document it. Gave all the info to the customer, he will call and talk with WP. Sr7735498903 no water leak detected during service."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Austin, TX 78744
Joe Z
Job Details: 01/16/2023
"Arrived onsite for F8 E1 or Lo FL . Upon arrival ran diagnostics and got error code F8-E1 . Found cold valve has failed. Replaced valve W11316256, and switch W11316246. Test unit and unit is operating as designed. No leaks present at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Waco, TX 76704
Jonathan M
Job Details: 01/16/2023
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the latch and bezel and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Kyle, TX 78640
Kevin
Job Details: 01/16/2023
"Arrived on site and inspected dryer and found it is not heating, airflow meter is showing restricted, after removing vent hose airflow has returned. Explained to customer that vent to the exterior will need to be cleaned/cleared before a dryer is used again. This is a mobile home and vent exit is not visible and may be under home inaccessible. Also found cut off has failed due to airflow, after replacing cut off dryer will now heat properly, took pictures. Job complete"
We serviced a
WHIRLPOOL WASHER
Model GST9344EZ0
Near Buda, TX 78610
Kevin
Job Details: 01/16/2023
"Arrived on site and inspected washer and found lid switch has failed. After replacing lid switch washer will now spin properly.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Round Rock, TX 78681
Kimo
Job Details: 01/16/2023
"Arrived onsite for a washer that is showing F9E1. Upon arrival I found the lid open.Upon inspection I found that the drain pump was showing open then tested from the control, on the harness side. I then tested the pump itself and found that it tested within spec I found that the was a break in the black/wight wire. I repaired this and found the the drain pump operated as designed but the lid latch would not respond, lock/unlock. I and orange the latch. And returning with the control. Office to reschedule. ; ordrng 1 W11394572 (LATCH)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrt138ffdm01
Near Manor, TX 78653
Wesley
Job Details: 01/16/2023
Arrived onsite for no cool and found unit operating with locked compressor. Ordering a sealed system to repair. Advised maintenance on findings. Office to reschedule. ; ordrng 1 W11635510 (Compressor) and 1 W10913906 (Access valve) and 1 WPW10143759 (Uv drier) and 1 R600a (R600a)
We serviced a
KENMORE WASHER
Model 110.2235251
Near Georgetown, TX 78633
Paul
Job Details: 01/16/2023
Arrived onsite for a washer to replace previous diagnosed parts. I found that I had the wrong control. Ordering the correct control. Office to RS.; ordrng 1 W11162442 (Control)
We serviced a
KENMORE RANGE
Model 79094339700
Near Copperas Cove, TX 76522
Tyler
Job Details: 01/16/2023
"Arrived on site for range creating smoke when in use. Upon arrival confirmed issue. Disassembled unit and found not failures at elements, stat, control, or any wiring or other hardware. Upon further inspection I found large grease build up around door that was smoking during heating tests as well as one of the racks adding to smoke. Instructed customer on best cleaning methods and insured harder to reach areas were already cleared of any foreign objects p/debris. Unit workin as designed. Call complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY04
Near Georgetown, TX 78633
Paul
Job Details: 01/16/2023
Arrived onsite for a refrigerator to replace SS components. On arrival I inspected the RC evaporator and found oil at the capillary tube where it comes out of the liner. I pulled the foam back and found it cracked. I tried moving it and it broke off. I called techline and spoke with Scott SR#7735498907. I sent Scott a photo via text. The unit is getting sent in for review. I let the customer know they would be contacted in 3-5 business days. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hutto, TX 78634
Cliff
Job Details: 01/16/2023
Arrived on site to diagnose a refrigerator that is not cooling properly. Found fc fan operation intermittent. Main control and fc evap fan will need to be replaced to complete repairs. ordrng 1 WPW10675033 (Control)
We serviced a
SAMSUNG DISHWASHER
Model DW80M9550UG/AA
Near Cedar Park, TX 78613
Gerry C
Job Details: 01/16/2023
"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the failed waterwall system and tested. The unit resumed normal operations and no water leaks were detected.
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPB6
Near Austin, TX 78726
Kimo
Job Details: 01/16/2023
Arrived onsite to install previously discussed parts. Upon arrival I installed the switch. And tested u it and found unit operating as designed. Job complete. I collected that balance
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Austin, TX 78758
David S
Job Details: 01/16/2023
Arrived on site for washing machine not starting. I inspected the unit and work area. I found the machine powering on. I spoke to the customer and found out the issues was the outlet. The issue has been corrected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Marble Falls, TX 78654
David Z
Job Details: 01/16/2023
"Arrived on site to diagnose washer that is not starting cycles. On arrival unit was unplugged. Plugged it in and heard the drain motor constantly running, caught in drain loop. Canceled out cycle and unit returned to normal function. Ran diagnostics and found no error codes. Ran diagnostic cycle and unit passed with no issues. Advised on how to cancel load if it gets stuck again. Call complete."
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Leander, TX 78645
Maurice R
Job Details: 01/16/2023
Arrived onsite for cooktop left burner not igniting. On inspection found the left front burner not igniting. Took the burner head off and took it apart and twisted the burner to the right. I retighten the burner backup and reinstalled the burner. The unit is operating as designed now. There were no gas leaks detected during service.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Smithville, TX 78957
Joe Z
Job Details: 01/16/2023
"Arrived onsite for SAFETY Dryer burnt in rear/red hot / burn odor, drum black. Upon arrival inspected unit and did not see drum black or non ordinary color. Removed rear panel to inspect/ test element. Watched element cycle several times and element is operating as designed. Found that the belt pulley has broken off the motor causing the belt to shred. Need to replace belt, blower wheel and motor
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS0
Near Cedar Park, TX 78613
Kimo
Job Details: 01/16/2023
Arrived onsite to install previously discussed parts. Upon arrival I installed the new water valve. And tested unit and found unit operating as designed no leaks.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Johnson City, TX 78636
Andrew
Job Details: 01/16/2023
"Arrived on site to test unit for loud screeching sound. Customer did have a recording of sound and sounds as if belt is slipping but its a direct drive. Revived stator, clutch and slider and found no signs of rubbing or contacting. Deboned wash plate and tub and nothing is loose or making unnecessary contact. Suspension is good and not worn. Im able to mimic issue. Replaced clutch and slider as a precautionary. No signs of gearcase failure. No leaks detected. Job complete."
We serviced a
WHIRLPOOL VENTHOOD
Model JXW8536DS0
Near Leander, TX 78641
Gerry C
Job Details: 01/16/2023
"JXW8536DS0 Arrived to inspect blower no longer working. I found the unit would only hum in all settings, progressively louder as the setting was higher. I removed and replaced the blower, finding the original had failed and was difficult to rotate by hand and tested. Operational test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Marble Falls, TX 78654
David Z
Job Details: 01/16/2023
Arrived on site to install new door panel to resolve dishwasher with dented front panel from install. Installed new panel and verified all proper fitment and function. Unit no longer leaking after repair on last visit. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Austin, TX 78737
Leonardo
Job Details: 01/16/2023
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Will need to order new sumpAnd motor . ordrng 1 W10805015 (Sump and motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Kyle, TX 78640
Kevin
Job Details: 01/16/2023
"Arrived on site and inspected refrigerator and did not find any issues with freezer door. It is closing properly, there is no condensation currently in freezer, seal is making good contact with cabinet. Took multiple pictures, Discussed with homeowner importance of ensuring there is no food items Or anything else preventing door from closing properly, job complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26ZSHB4
Near Austin, TX 78730
Luis
Job Details: 01/16/2023
"Arrived on site for loud noise and water leaking. Power cycled unit loud screeching noise from evaporator fan motor,diagnosed a defective fan motor,found water leaking from filter housing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Marble Falls, TX 78654
David Z
Job Details: 01/16/2023
Arrived on site to diagnose refrigerator not cooling. Tested unit and found it has a locked up compressor. If unit tries to start it just buzzes and stops. Will fire the compressor. Ordering sealed system job R600. Office to schedule. ; ordrng 1 R600Kit (R600) and 1 Nitrogen (Nitrogen) and 1 W11578004 (Evap) and 1 Lokring (Lokring kit) and 1 W11504419 (LR suction line to evap) and 1 W11504449 (LR cap tube to evap) and 1 W11635510 (Compressor) and 1 W11504449 (LR dryer to cap tube) and 1 W10805035 (Drier without dye) and 1 W11504445 (LR Heat tube to dryer) and 1 W11506635 (Access Valve)
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ1
Near Buda, TX 78610
Kevin
Job Details: 01/16/2023
"Arrived on site removed panels in oven and found flame when ignited has a lot of orange tips and is large. Moved air cut off gate on burner to the 2/3 close position and now flame is completely blue And normal sized. Allowed oven to preheat and then reignite several times to confirm no gas smell.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Leander, TX 78641
Gerry C
Job Details: 01/16/2023
"WOS51EC0HS20 Arrived to inspect F3E1 error. I found the unit would not heat at all and there were multiple instances of the code stored and I cleared for testing. I found the connector at the sensor, on the harness side was slightly deformed internally and the contact bar was pressed down too far for positive contact. I was able to re-form the connector and tested. Throughout many different types of movement and stress in the connector, I could not get it to fail again, while monitoring continuity with my meter. Operational test good."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lago Vista, TX 78645
Maurice R
Job Details: 01/16/2023
Arrived onsite for washer shaking and walking. On inspection found that the front suspension was shoot. Replaced all the suspension and tested unit. I then flipped the unit up in found oil all over the sides and the motor. Ordering parts to fix the issue. No water leaks detected during service. Office to pre approve the parts for customer.Errors F0E3 F0E5 F0E9; ordrng 1 W11449841 (Gearcase) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78628
Lou
Job Details: 01/16/2023
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the dispenser and the upper rack right rack stop. Tested the unit and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model KSDB900ESS5
Near Austin, TX 78746
Matthew
Job Details: 01/16/2023
Arrived onsite for range damaged . Upon arrival inspected unit. Found both side panels damaged. Replaced panels. Tested unit and unit is functioning properly. Customer also had concern about internal oven temperature. Tested oven and temperature is within range. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC3
Near Hutto, TX 78634
Cliff
Job Details: 01/16/2023
Arrived on site to replace previously ordered parts for washer. Replaced suspension and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2569YEM2
Near Kingsland, TX 78639
David Z
Job Details: 01/16/2023
"Arrived on site to diagnose refrigerator that has lost cooling on several occasions, and also has the front UI panel start blinking or staying dead when the unit resets. Customer says several times a day the panel will blink or die. Talked with CS who advised most of the time the HV control relays failing is what causes the blinkouts. Provided estimate for a new HV control . When i was behind the unit I could hear a relay constantly clacking and did cause the unit to cycle and blink out. Replaced control and tested. Issue stopped when the new control was installed. Customer also had drain backing up, due to buildup in the duck bill. Cleared duck bill. If we have to return, please send updated drain kit.
We serviced a
GE REFRIGERATOR
Model GNE27JMMNFES
Near Georgetown, TX 78628
Lou
Job Details: 01/16/2023
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I disassembled the FC section to get access to the ice maker. I found the service LED on the ice maker is solid on. I tested the ice maker and found it harvesting as designed and calling for water but not getting any water. I tested the water dispenser on the inside left panel of the RC section and water dripped out. I removed the filter and installed a bypass and retested the dispenser and water dispensed but stopped. I retested the ice maker and got no water. I found water puddled at the back left corner of the unit. Pulled the unit out and found where water is coming out from the control housing area. Removed the control cover and found water coming out of the cabinet at both harnesses (photos). I advised my customer of my findings and showed her the issue. I recommended the customer contact the Manufacturer to discuss a resolution. Customer requested to leave the unit plugged in and the ice maker turned on. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Bastrop, TX 78602
Joe Z
Job Details: 01/16/2023
"Arrived onsite to install previously ordered parts. Replaced thermal fuse WPW10545255, Tod WP4449751 , and console W11371420. Test unit by preheating oven to 350. Observed blower turn on. Unit is operating as designed. Job complete"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Blanco, TX 78606
Andrew
Job Details: 01/16/2023
Arrived on site and replaced previously diagnosed console. Unit working as designed. No leaks detected. Job complete.