We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Leander, TX 78641
Paul
Job Details: 03/09/2023
"Arrived onsite for a refrigerator with the lights not turning on all the time, not dispensing ice and water all the time, and not making ice. I found the black wire in the deli harness causing the issue. I disconnected the harness and all functions started working as designed. I found no error codes for the icemaker and ran a harvest test finding it jammed with ice. I removed the ice and it went thru a harvest and fill test. When I tested the temp in the FC it wasnt getting below 16 degrees. I found the front of the condenser covered in dog hair. I removed the hair and the FC temp dropped to 0. I also found the lock clip broken on the left bracket for the upper drawer in the FC. The bracket and harness need to be replaced ordrng 1 W11170612 (Harness) and 1 W11131390 (Bracket)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Austin, TX 78745
Matthew
Job Details: 03/09/2023
Arrived onsite to replace faulty evaporator. Replaced evaporator. Pulled vacuum and held. Charged per spec and tested. Pressures equalized but compressor did not energize. Verified 120 vac to compressor but no response at all. Tried replacing start device but the connector does not fit. Need to return with correct start device and compressor . Returning with compressor and order white start device. Device with kit is not compatible. Office to reschedule 2 hr sealed system. ; ordrng 1 WPW10350564 (Capacitor) and 1 W10873801 (Start device) and 1 2hr (2 hr)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Leander, TX 78641
Vincent
Job Details: 03/09/2023
"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was dishwasher leaking. Entered diagnostic and found error code F9E1 for diverter not finding position due to corrosion. I found no leaks at the moment but did find where there was spots of I previously leaking. Advised customer to replace sump and motor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS04
Near Austin, TX 78757
Kimo
Job Details: 03/09/2023
Arrived onsite for a refrigerator that is not delivered ice. Upon inspection I found that the coupler on the ice container was loose and would cause the auger to slip and not dispense ice . I am ordering the ice container and reschedule ; ordrng 1 W11347840 (ICE-CONTNR)
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LM00
Near Austin, TX 78734
Kevin
Job Details: 03/09/2023
"Arrived on site and found microwave is not working, will bring back all possibilities to complete repair ; ordrng 1 W11578959 (Magnetron) and 1 W11578579 (Inverter) and 1 W11325784 (Control) and 3 WPW10017410 (Fuse)s"
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near San Marcos, TX 78666
Leonardo
Job Details: 03/09/2023
Arrived on site to test unit for oven not igniting. Test unit and found bad glow igninter. Replaced igniter test unit and oven ignited for like 5 minutes then the igniter burned out. Ordering new igninter and will replace igniter and contr board. ; ordrng 1 W11176454 (Igniter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near The Hills, TX 78738
Kevin
Job Details: 03/09/2023
"Arrived on site and found refrigerator is not cooling, compressor and condenser fan are not running. Replaced control kit and condenser fan is running and compressor is getting power but just making a clicking noise. Sealed system will need to be serviced; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Liberty Hill, TX 78642
Maurice R
Job Details: 03/09/2023
Arrived onsite for refrigerator freezing food. On inspection found the RC thermistor at 15k says it should be 13? in it was at 27?and the fc was 2.3k it that reading the freezer should be 95?. Ordering both Thermistor. No water leaks detected during inspection.; ordrng 1 WPW10384183 (Fc thermistor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Austin, TX 78739
Luis
Job Details: 03/09/2023
"Arrived on site. Tested dispenser found water dripping from dispenser line,removed connection under door hinge no water leaking from connection water valve closing correctly. Added grease to tube connection adjusted dispenser tube behind ui same issue ordering a new tube; ordrng 1 W11126260 (Dispenser tube) and 1 W11579166 (Water line hinge)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Georgetown, TX 78626
Gerry C
Job Details: 03/09/2023
"WOC54EC0HS20 Arrived for missing outer door. The door was actually for the microwave and I added the required parts. Office to contact the customer to arrange return service. ; ordrng 1 W11600323 (Microwave Door) and 1 W11110499 (MW Door Handle) and 1 W10359769 (MW Door Foam) and 2 W11602624 (Handle Screw)s and 2 8304588BL (Screw Cap)s and 2 W11233072 (Screw, Outer Door Mount)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KURR214KSB00
Near Dripping Springs, TX 78620
Luis
Job Details: 03/09/2023
Arrived on site. Unit not running found ui unresponsive ordering a new ui control; ordrng 1 W11602203 (Ui control) and 1 W11547447 (Main control)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Austin, TX 78702
Matthew
Job Details: 03/09/2023
"Arrived onsite for washer still shaking after previous repair. Upon arrival inspected unit. Found visibly failed suspension rods. Customer also stated clothes getting stuck in agitator. Found agitator/dispenser connection failed. Clothes are ending up in agitator cylinder. Returning with suspension, agitator and dispenser . Office to reschedule ; ordrng 1 W11205050 (Dispenser) and 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Burnet, TX 78611
Maurice R
Job Details: 03/09/2023
"Arrived on site for ice not being dispense. On inspection found that the ice had frozen and the auger teeth on the motor were gone. On further inspection the FC has a lot of moisture, ordering the harness for the fc evap. ; ordrng 1 WP2220458 (Coupler) and 1 W11218408 (Wire harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78717
Paul
Job Details: 03/09/2023
Arrived onsite for a dishwasher no filling with enough water. I found error codes F4E3 and F7E1 stored. I found the unit filling with water but the pump has failed. No parts were sent for this call but they are already ordered in the call. Marking the pump and control as use on return visit. Office to RS.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Kyle, TX 78640
Andrey
Job Details: 03/09/2023
"Arrived on site to test unit for no cool, tested unit found compressor power on but no frost pattern, punctured system noticed that it had minimal amount of pressure, replaced compressor drier and access valve, vacuumed system down and it help perfect vacuum, charged system 3.7 oz of refrigerant, powered unit on and compressor would not start, replaced start device and it powered on but only getting frost on one coil, unit is exhibiting signs of a restriction in the evaporator, will need to return with evaporator, dye drier, nitrogen and compressor as precautionary, office to reschedule ; ordrng 1 TJ90SF8404 (Access valve) and 1 W11209866 (Compressor) and 1 W10836706 (Evaporator) and 1 Nitrogen (Nitrogen) and 1 WPW10143759 (Dye drier)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Cedar Park, TX 78613
Vincent
Job Details: 03/09/2023
Arrived on site to install parts diagnosed. Installed new pump and tested unit operating as designed. Found water leaking trough tub seal and it would need to be replaced along with lower door seal. Scheduled to return ; ordrng 1 W11412696 (Lower door seal) and 1 W11483553 (Tub seal)
We serviced a
SAMSUNG RANGE
Model NE58K9850WS/AA 05
Near Austin, TX 78701
Matthew
Job Details: 03/09/2023
Arrived onsite to replace main PCB. Disassembled for repair and found board was missing terminal linking bake element. Took pics and discussed with DW and SW. Parts department is researching board for reorder. Office to reschedule ; ordrng 1 Partsresearch (Correct PCB)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Leander, TX 78641
Paul
Job Details: 03/09/2023
Arrived onsite for a refrigerator that is not cooling correctly. The customer stated that the FC has seemed fine and the unit has always made ice but the RC is freezing everything. I found the controls set at the recommended setting. I found the FC at 0 degrees and the RC at 32 degrees. I found the RC thermistor out of range. I also found frost build up under the ice bucket and the ice door on the separator leaking warm air. I found a small amount of frost built up on the evaporator cover but the evaporator was clear. Ordering 2 EA W10316760 thermistor kits and W11130210 ice door. RS for Tue 3/14.; ordrng 1 W11130210 (Ice door) and 2 W10316760 (Thermistor kit)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near New Braunfels, TX 78132
Andrew
Job Details: 03/09/2023
Arrived on site to test unit for not drying properly. Found no high drain loop installed. Installed drain loop and completed diagnostics with no issues. Recommend installing mounting brackets to prevent unit for tipping and rocking. Office to reschedule. ; ordrng 2 WP8269145 (Bracket)s
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near New Braunfels, TX 78132
Andrew
Job Details: 03/09/2023
"Arrived on site to test unit for gasket issues. Recommend replacing both RC gaskets, and FC door for rust. Ordering mullion as a precautionary as moisture was built up. Turned humidity control on and advised to monitor. Office to reschedule. ; ordrng 1 W11177238 (Mullion) and 1 W10830046 (Gasket) and 1 13094917SQ (FC door)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Leander, TX 78641
Vincent
Job Details: 03/09/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was unit not making ice. Checked error codes for icemaker and found E5. Harvest unit and found it operational good. Retrieved temps FC 17? and RC 35?. Unit will need a sealed system repair. Im ordering compressor and returning with evaporators if needed. Office to schedule for a sealed system. No leaks where observed during service. ; ordrng 1 W11578205 (Compressor) and 1 Nitrogen (Nitrogen) and 1 R600Kit (R600Kit) and 1 W11578026 (RC EVAP) and 1 W11598434 (FC EVAP) and 1 UVDrier and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78744
Joe Z
Job Details: 03/08/2023
Arrived on site for Not Spinning or Wet Clothes at the End of the Cycle. Upon arrival ran diagnostics and there is no saved error codes. Test unit and is not spinning. Inspected lower components. Test capacitor and is out of capacitance. Need to replace capacitor. Replaced capacitor W11395618 and test unit on automatic test cycle . Unit is now spinning correctly. Ran a drain and spin cycle and unit is spinning correctly. Unit is operating as designed. No leaks present at this time. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Georgetown, TX 78628
Gerry C
Job Details: 03/08/2023
"WCG97US6HS00 Arrived to inspect center burner flame out. I verified the issue and then removed and replaced the center burner, two-stage valve. I tested the unit after reassembly and complete leak testing and found the issue was resolved and all burners operated as designed. No gas leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Georgetown, TX 78633
David Z
Job Details: 03/08/2023
Arrived on site to install new damper to resolve noisy operation of opening / closing. Replaced damper and tested. Found proper sound levels. Repair completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Leander, TX 78641
Kimo
Job Details: 03/08/2023
"Arrived onsite for DW that has a leak. Upon inspection of the unit in found no leaks at the sump&motor, dispenser, water line and valve. Upon further inspection I found that the tub seal in the top left corner was filed over letting some water by, I just this and tested unit and found that the leak was gone. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Round Rock, TX 78665
Cliff
Job Details: 03/08/2023
Arrived on site to replace previously ordered parts for range. Replaced orifice holder and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Round Rock, TX 78665
Cliff
Job Details: 03/08/2023
Arrived on site to diagnose a dishwasher that is not turning on. Found gfci tripped under sink and reset outlet. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Austin, TX 78731
Wesley
Job Details: 03/08/2023
Arrived onsite and found dispenser door sticking and not opening some of the time. Repaired by replacing the dispenser assembly. Tested unit. All checks good. Advised customer on repair.
We serviced a
AMANA WASHER
Model WRF560SEHZ03
Near Austin, TX 78758
Matthew
Job Details: 03/08/2023
Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Found unit powered on and with Cooling off indicator light on. Reset UI to allow cooling. Customer tried turning cooling on but was not depressing the correct keys. Compressor kicked on . Unit is now cooling. Customer will monitor. Job complete
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Dripping Springs, TX 78620
Leonardo
Job Details: 03/08/2023
Arrived on site to test unit for left front burner taking to long to ignite. Test unit and found clogged burner. Cleaned burner test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Austin, TX 78723
Matthew
Job Details: 03/08/2023
Arrived onsite for refrigerator not producing ice. Upon arrival inspected unit. Temperature is ideal. Ran test on Ive maker and found non responsive. Replaced ice maker and tested. Unit is now functioning. Completed harvest cycle and fill. No leaks present at this time. Job complete.
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL00
Near Dripping Springs, TX 78620
Leonardo
Job Details: 03/08/2023
Arrived on site to replace console. Replaced console test unit and unit test good job complete.
We serviced a
KITCHENAID VENTHOOD
Model KVWC908KSS
Near Austin, TX 78738
Leonardo
Job Details: 03/08/2023
Arrived on site to test unit for grease on motor. Test unit and cleaned motor test motor and motor test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78702
Scott
Job Details: 03/08/2023
Arrived on site for dishwasher filling but wash motor not activating. Ran diagnostics and got motor and heater error codes . Replaced sump and motor . Ran diagnostics all checked normal. No water leaks detected at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78703
Scott
Job Details: 03/08/2023
"Arrived on site to replace element for WP special project . Replaced element ,ran to diagnostic to wp specs . No water leaks detected . No error codes as well. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78745
Kevin
Job Details: 03/08/2023
"Arrived on site and found no ice production, and icemaker will not reset. Replaced icemaker and cycled immediately and filled with water, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78748
Kevin
Job Details: 03/08/2023
"Arrived on site and inspected dishwasher and found standing water in tub. Found knockout on garbage disposal was never removed by builder. After removing knockout dishwasher will drain properly. Discussed correct detergent usage, and Importance of running hot water before starting dishwasher cycle, job complete"
We serviced a
JENN-AIR RANGE
Model JDRP536HL01
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/08/2023
Arrived on site to test unit for powering off. Customer stated it happened a couple times during freeze. Found no stored error codes. Accessed UI and found J4 connection was not locked in. Secured connection and found no other issues at this moment. Advised customer to contact WiFi connectivity team to ensure proper WiFi connection and ensure latest software updated. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/08/2023
Arrived on site and installed previously diagnosed strike. Unit now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Kyle, TX 78640
Andrey
Job Details: 03/08/2023
"Arrived on site to test unit for not dispensing ice tested unit found hub coupler stripped, ordrng 1 W10911314 (Ice container) and 1 W11228132 (Motor shaft)"
We serviced a
GE REFRIGERATOR
Model GSS25WSTFSS
Near Austin, TX 78731
Wesley
Job Details: 03/08/2023
Arrived onsite and found unit with water dispenser failure. Found light water pressure. No frozen lines.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW02
Near San Marcos, TX 78666
Andrey
Job Details: 03/08/2023
"Arrived on site to test unit for not operating properly, tested unit found control unresponsive, cycled power and attempted to enter diagnostics with no success ; ordrng 1 W11595220 (Control)"
We serviced a
GE REFRIGERATOR
Model DSHF6VGBCCWW
Near Kyle, TX 78640
Andrey
Job Details: 03/08/2023
"Arrived on site to test unit for ice buildup and ice maker issues, tested unit for fill tube frozen, weeping water valve causing water to slowly buildup and block pour cup, ordering parts, office to reschedule ; ordrng 1 WR57X33326 (Water valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Austin, TX 78730
Wesley
Job Details: 03/08/2023
Arrived onsite and found unit operating with failed modules. Unit falls under service pointer provision for parts 1 office to reschedule due to parts availability. ; ordrng 4 W11632139 (Module kits)s
We serviced a
GE DISHWASHER
Model GLD2800T10WW
Near Georgetown, TX 78626
Gerry C
Job Details: 03/08/2023
"GLD2800T10WW Arrived to inspect water leaking. I found the issue was the inlet valve was seeping at variable rates and overflowing the tub. The water supply valve was stuck and could not be shut off without breaking it and I was able to use a tool to temporarily strict the water flow. The unit will require the water valve. No leaks observed of the water supply. ordrng 1 WD15X10014 (Inlet Valve)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TP0
Near Georgetown, TX 78633
David Z
Job Details: 03/08/2023
"Arrived on site to diagnose refrigerator making some noise around the icemaker. Examined unit and found it sounds like a freight train behind the evap cover. Checked fan and found one of the blades was broken off causing excessive high speed vibration. Advised customer we need a new fan blade to resolve. E ordrng 1 5308000010 (Fan Blade) and 1 242077705 (Fan motor)"
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM0
Near Austin, TX 78749
Kevin
Job Details: 03/08/2023
"Arrived on site and found saved error codes F5E1, F7E1, F6E4, washer filled with water, wash motor is getting power but is not running. It will drain properly. Wash motor needs to be replaced ordrng 1 WPW10591570 (Wash motor)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Austin, TX 78717
Paul
Job Details: 03/08/2023
Arrived onsite for a dryer that is still making a noise. The customer had the drier on when I arrived and I could tell the sound was coming from the blower wheel and vent area. I removed the blower wheel cover and found the wheel broken on the outside causing the noise. Ordering the wheel. ; ordrng 1 WP697772 (Wheel)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Austin, TX 78750
Vincent
Job Details: 03/08/2023
"Arrived on site for washer, inspected unit and work area. Customers complaint was unit making rattling sounds. Entered diagnostic and found retrieved error codes F9E1 long drain and F0E5 off balance. Found a bad drain pump and also found slow fill from water valve.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Leander, TX 78641
Kimo
Job Details: 03/08/2023
"Arrived onsite for a washer that is making a loud scraping noise when in use. Upon inspection I found that the cam was damaged and the gearcase leaking oil. ordrng 1 W10752187 (Wash plate screws)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS00
Near New Braunfels, TX 78132
Andrew
Job Details: 03/08/2023
1974#-#1956 Arrived on site to test unit for no ice production. Found ice maker water line is obstructed. Attempted to remove obstruction with no success. Recommend replacing line. Needing 2man on return visit and office to reschedule.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Fischer, TX 78623
Andrew
Job Details: 03/08/2023
"Arrived on site to test unit for not completing wash cycles and tripping breaker. Found sump leaking, motor not engaging but receiving proper voltage. Also found heating element is burnt out causing tripping. Recommend sump assembly and element replacement.; ordrng 1 W10703867 (Element)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Waco, TX 76705
Jonathan M
Job Details: 03/08/2023
Arrived on site for a dishwasher repair that is making a humming noise. Inspected unit and work area. The customer advised that the unit has been making a humming sound when the unit is not in use. She advised that it also sometimes will turn itself on when no keys are pressed. Ran the unit through diagnostics and did not find any stored error codes. Ran the unit through an auto test and could not replicate the sound the customer was hearing. The customer showed me a video of what was going on And could hear the sound but could not determine if it was coming from the dishwasher or not. The customer advised that she had several people there and that was the only thing in the area that was being supplied electrical. Tested the unit several times and still could not get the unit to fault. Spoke to JC and was advised the issue may be with the control. Ordering the part and the office will need to contact the customer about a return date due to limited parts availability. ; ordrng 1 W11462461 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Cedar Park, TX 78613
Vincent
Job Details: 03/08/2023
"Arrived on site for microwave, inspected unit and work area. Door wont close due to no power on unit. Tested voltage at the outlet and it was good. Im ordering parts and returning on 03/14/23. Office will contact customer with time frame. ; ordrng 1 W11443147 (Control board) and 1 W11443148 (UI) and 1 WPW10531156 (Filter board) and 1 W11493414 (Interlock) and 1 W11334531 (Transformer) and 1 W11402082 (Magnetron)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Cedar Park, TX 78613
Kimo
Job Details: 03/08/2023
"Arrived onsite for a refrigerator tat is not dispensing ice but the actual issue was that the upper ice maker seems to not be making the same amount of ice as the one in the freezer. Which when I arrived the amount of ice in the bin was normal but the ice was clumping, I tested the ice door and found that it was leaking I am ordering the ice door and; ordrng 1 WPW10577864 (DOOR-ICE)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Leander, TX 78641
Kimo
Job Details: 03/08/2023
Arrived on for a refrigerator that is having door issues to where the rc door will not close properly. Upon arrival I adjusted the door hinges and the gasket and got the gaps to closed that where present when the door is closed. But after a few minutes the gasket/door started separating from the chassis again. I am ordering the rc door and returning with the shim kit. ; ordrng 1 LW10912110 (Rc door)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Kempner, TX 76539
Tyler
Job Details: 03/08/2023
Arrived on site for washer not starting. Upon arrival confirmed issue and found lidlock not latching properly. Upon further testing I also found slider not adjusting into place accurately. Replaced slider and lid latch then reassembled and tested unit. Found washer working as designed with no leaks. Call complete ; ordrng 1 W10734521 (Slider(from Tg truck stock))
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Killeen, TX 76549
Tyler
Job Details: 03/08/2023
Arrived on site for dryer not heating correctly.upon arrival confirmed issue and found unit shutting down between 1-4 minutes and saying unit was done drying. Found no errors in diagnostics. Upon further testing I found harness fuse had failed. Rescheduled customer to complete repairs with WPW10298258 harness. ; ordrng 1 WPW10298258 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW06
Near Killeen, TX 76542
Tyler
Job Details: 03/08/2023
Arrived on site for refrigerator not cooling properly. Upon arrival confirmed issue and found unit had large defrost issue in fc. After removing all ice I found brown heater harness had come loose from molex housing. Repaired wiring and found unit still defrosting as designed. Found harness had to be temporarily secured to work. Will need office to reschedule once availability of new defrost heater harness asm is known. Ordering W11650662 to complete repairs. ; ordrng 1 W11650662 (Defrost asm)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, TX 78735
Kevin
Job Details: 03/08/2023
"Arrived on site and inspected washer and found agitator mounting bolt is missing and fabric softener cup is broken, will need to bring back both; ordrng 1 8575076A (Softener dispenser) and 1 W10772621 (Screw)"
We serviced a
KITCHENAID DISHWASHER
Model KUDU03STSS1
Near Jonestown, TX 78645
Maurice R
Job Details: 03/08/2023
"Arrived on site to install previously diagnosed parts. Installed the wire harness. Tested unit and it got to 73 minutes and did not move, it was running but did not advance further in the cycle. Stopped the unit and tested the Owi. And it was at 16k at 91? ordering a OWI. The heater ohm at 9ohms and when engaged it was drawing 7.5amps. No water leaks detected during service.; ordrng 1 WPW10705575 (Owi) and 1 WPW10134019 (Switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Hutto, TX 78634
Cliff
Job Details: 03/08/2023
Arrived on site to diagnose a refrigerator with a damaged door. Found rc door dented and it will need to be replaced to complete repairs. Customer is aware of extended wait for doors.; ordrng 1 LW10912075 (Rc door)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Canyon Lake, TX 78132
Andrew
Job Details: 03/08/2023
Arrived on site to test unit for leak. Applied bubble solution and used gas leak detector. Found no signs of any leak on unit leading to wall. Checked all possible and potential leak points with no signs of any leak. Advised customer of residual gas escaping while operating burners and oven. Unable to currently document with Whirlpool Safety. Needing to document. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Killeen, TX 76542
Tyler
Job Details: 03/08/2023
"Arrived on site for washer not draining. Upon arrival confirmed issue and found ACU not responding and not able to enter diagnostics. Found ACU had 120v from outlet. Found harness wire to drain pump was krimped and causing ACU failure. Replaced control and repaired wiring. After reassembling unit I found ACU was sending a constant 120v to pump even though unit wasnt in flood mode. Called techline and spoke with Sterling sr#7735900413. Was instructed that ACU used for repairs was faulty and had stuck circuity leading to drain pump going from 19-30 ohms during tests. Replaced drain pump while on site. Was instructed to order and replaced W11578827 control, W11450611 harness. Rescheduled customer for 03/13/23 to complete repairs.; ordrng 1 W11578827 (Control) and 1 W11450611 (Lower harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Austin, TX 78751
Luis
Job Details: 03/08/2023
"Arrived on site for no,cool. Removed evaporator cover found ice ball on inlet of evaporator ordering a new compressor and evaporator ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier)"
We serviced a
JENN-AIR VENTHOOD
Model JVR0436HS0
Near Leander, TX 78645
Maurice R
Job Details: 03/08/2023
Arrived onsite for vent hood motor making noise. On inspection we saw that the connections on the new fan motor was different then the old fan motor. I sent the info to Shana to research for the correct motor. Office to reschedule when part arrives.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Round Rock, TX 78665
Cliff
Job Details: 03/08/2023
Arrived on site to diagnose a washer that is not cycling properly. Found capacitor failed and it will need to be replaced to complete repairs. Return date set; ordrng 1 W11428524 (Capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Austin, TX 78705
Matthew
Job Details: 03/08/2023
Arrived onsite for frost buildup in freezer section. Upon arrival inspected unit. Found gap in freezer door to cabinet as well as small gap in fridge door. Took pic. Found that the doors seem to slant from right to left and raising the door up would close better. Added truck stock washers WP489467. Raised door slightly but still gapped on left corner. Called tech line for assistance. Spoke to Chris. Sr#7735900926. Recorded adding a shim to rear right to level cabinet. Tried but did not correct the issue. Ordering door hinges. ; ordrng 1 WP2166037 (RC door hinge) and 2 WP489467 (Washer)s and 2 WP487576 (Washer)s and 1 W11026307 (Lower door hinge pin) and 1 WP2325482 (Lower hinge) and 1 W11573591 (Filler corner) and 2 Shim (Shim)s and 1 Silicone (Silicone)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78723
Matthew
Job Details: 03/08/2023
"Arrived onsite for refrigerator frosted in freezer section. Upon arrival found unit unplugged and In storage 1st floor. Powered unit and could hear compressor kick on. Fans are running. Frost pattern developing. Noticed that unit had lots of residual water in the drip pan and the inner freezer compartment floor. Looks to be a defrost issue. Ran diagnostics and forced heater. Heater did energize. Ordering thermistor, UI, and control for possible defrost issues. Supervisor, Jose, will monitor 24 hrs. Please call tomorrow to verify unit is cooling, left plugged in. Office to reschedule ; ordrng 1 W11546609 (Control) and 1 W11203289 (UI) and 1 Defrostthermistor (Defrost thermistor research)"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Austin, TX 78737
Leonardo
Job Details: 03/08/2023
Arrived on site to test unit for door not opening. Test unit and found door hitting trim. Customer got unit from Lowes but installers didnt install all parts. Customer got a incomplete unit. Ordering new trim to try to correct the issue. Advised customer not to use the unit office to reschedule ; ordrng 1 W11334716 (Trim) and 1 W11312201 (Trim)
We serviced a
WHIRLPOOL MICROWAVE
Model KMBP100ESS03
Near Briarcliff, TX 78669
Leonardo
Job Details: 03/08/2023
Arrived on site to test unit for humming sound. Test unit and found noise coming from turntable. Ordering new turntable motor. Office to reschedule ; ordrng 1 W10911403 (Turntable motor) and 1 461967753742 (Turntable cover) and 1 W11179756 (Shaft) and 1 W11110134 (Turntable ring)
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/08/2023
"Arrived on site to test unit for not drying. Found blower wheel was stripped and element was bad. Had to break out wheel and unable to removed wheel nut from motor. Cleaned unit of excessive lint build up, replaced motor and wheel. When I opened element box found it was damaged. Recommend element replacement and ventilation test on return visit. ordrng 1 WP3387747 (Element)"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Round Rock, TX 78664
Vincent
Job Details: 03/08/2023
"Arrived on site for dryer, inspected unit and work area. Customers complaint was no power to unit. Tested unit and found no 240v to the outlet. Advised CX to inspect the issue with the outlet."
We serviced a
LG WASHER
Model WM2301HW
Near Austin, TX 78717
Vincent
Job Details: 03/08/2023
"Arrived on site for washer, inspected unit and work area. Customers complaint was unit leaking water. Found that the glass door was not sealing properly due to the debris on it. Cleaned it up and advised customer to do a affresh cleaning cycle on it and wipe down the glas once a while. If unit continues to leaks we would need the door seal.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS5
Near Austin, TX 78732
Vincent
Job Details: 03/08/2023
"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was unit not powering on. Tested voltage at the junction box and found 120VAC. Removed door skin to access control and UI and found a bad control panel that had corrosion. Replaced panel and tested unit is now operating as designed. No leaks where observed during service. Job completed
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS03
Near Austin, TX 78759
Wesley
Job Details: 03/08/2023
"Arrived onsite for F2E1 error code. And found unit unable to operate. Reset for 5 minutes which restored function. Advised customer on reset procedure and likewise advised that if the unit has a hard failure not corrected by resetting, The console will be needed.
We serviced a
WHIRLPOOL WASHER
Model WTW7800XL2
Near Austin, TX 78731
Wesley
Job Details: 03/08/2023
Arrived onsite and tested unit with off balance load. Customer stopped and left first off balance load they experienced and called for service. Found moderate load with water logged bath robe and towels clumped on one side. Manually rearranged to balance and watched a rinse drain and spin cycle. Perfect operation with no sign of bearing failure. Advised customer on balancing the cycle manually and on the propensity of towels and other like fabrics to clump and cause off balance symptoms. All operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Kyle, TX 78640
Andrey
Job Details: 03/08/2023
"Arrived on site to test unit for broken strike, tested unit found broken strike, replaced strike and ran unit through full diagnostics cycle, unit is now running as designed,job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Leander, TX 78641
Kimo
Job Details: 03/08/2023
Arrived onsite for a refrigerator that is not producing ice. Upon arrival I found that the unit would not cycle. Customer had their own parts from whirlpool I replace the ice maker after advising customer that I would not be able to honed our 1year warranty. I tested the ice maker and found that it cycled like normal
We serviced a
KENMORE WASHER
Model 110.248523
Near Paige, TX 78659
Joe Z
Job Details: 03/08/2023
"Arrived on site for basket will not turn. Upon arrival inspected unit and found gearcase has leaked onto all other components and is seized. Also found agitator cam is worn. Need to replace cam and tube.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Austin, TX 78745
Kevin
Job Details: 03/08/2023
"Arrived on site and inspected refrigerator and found water is not dispensing. Traced water to valves and it is dispensing here. Water line that runs from valve up through ceiling of refrigerator is frozen. spoke with techline, There is no known way to keep this from happening. There is likely an insulation along waterlines path. Tech line is turning in refrigerator for Review 7735903206"
We serviced a
JENN-AIR OVEN
Model JJW2830WR
Near Austin, TX 78735
Kevin
Job Details: 03/08/2023
"Arrived on site and inspected ovens and found customer is experiencing F8E0 error code. Only one blower fan prescreened. Replaced upper blower fan and temperature is now preheating properly. If issue continues will also need lower fan
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Cottonwood Shores, TX 78657
Lou
Job Details: 03/08/2023
"Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and when the unit got the spin cycle, it began to make a loud screeching noise. Tilted the unit back and found a large amount of gearcase oil on the pulley shield, pulley and belt (photos). I removed and replaced the gearcase, cam and belt and calibrated the unit. Retested in diagnostics and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Hutto, TX 78634
Cliff
Job Details: 03/08/2023
Arrived on site to diagnose a refrigerator that is not producing ice. Found water line frozen inside door. Customer will thaw unit to correct issue. No repairs done and no leaks were found at time of service.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Spicewood, TX 78669
Luis
Job Details: 03/08/2023
"Arrived on site. Found door panel loose and bins not attaching to baskets. Installed bin covers correctly to basket,removed panel covers adjusted and tightened screws holding from to panel. Tested door operation good.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near Austin, TX 78751
Luis
Job Details: 03/08/2023
"Arrived on site for no cool issue. Removed evaporator cover found large ice ball on inlet of evaporator diagnosed unit will need a new compressor,evaporator and filter drier estimate
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Seguin, TX 78155
Andrey
Job Details: 03/08/2023
"Arrived on site to test unit for not calibrated properly, tested unit found F1E0 flashing
We serviced a
GE DRYER
Model GTD84ECSN0WS
Near Cedar Park, TX 78613
Paul
Job Details: 03/08/2023
"Arrived onsite for a dryer that runs but will not heat. I found error codes 10, 6, & 2 but I found no issues with with these errors just no heat. I found voltage leaving both relays at the control. I accessed the heater and found the L2 wire burned off the terminal at the heater. The heater was still good. I removed the terminal and cut off part of the wire that had gotten hot and added a high temp terminal on the wire. I reconnected, reassembled the dryer and tested. The dryer is working as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Austin, TX 78717
Paul
Job Details: 03/08/2023
Arrived onsite for a dishwasher that will not turn on. I found the dishwasher was powered by a wall switch and found the wall switch defective and not passing voltage. The customer is going to replace the wall switch. I also found the kitchen floor had been tiled and the tile stops at the toe kick and the toe kick is stuck in place with grout. I advised the customer to bring the floor up level with the tile and to install a dishwasher pan under the machine because at this time if there is a leak it will damaged the cabinets and outer wall
We serviced a
LG WASHER
Model WM3670HWA
Near Georgetown, TX 78626
Gerry C
Job Details: 03/08/2023
"WM3670HWA Arrived to inspect no power. I found the breaker was tripped, but could only be determined after switching it off and then back on, fully resetting it. The bellow drain was badly plugged and I removed the debris and verified operation. The dispenser had two plugged siphon tubes for laundry product and I cleared them as well. Three additional tests within service test mode showed all functions present and there were no further breaker tripping incidents. No leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Round Rock, TX 78664
Cliff
Job Details: 03/08/2023
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure caused by short in controls. Ui and hv controls would need to be replaced to complete repairs. Customer wants to shop for new unit prior to approving any repairs.
We serviced a
LG DRYER
Model DLEX3700W
Near Georgetown, TX 78628
Gerry C
Job Details: 03/08/2023
"DLEX3700W Arrived to inspect heating issue and code. I verified the unit had shown an F95. During initial inspection, I found the exterior vent cap fully blocked with lint. After removing the debris, the unit operated as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Leander, TX 78641
Kimo
Job Details: 03/08/2023
Arrived onsite for a refrigerator that is not producing ice upon putting the unit in diag mode I found the the ice maker motor had failed (code e2.) replace the ice maker Customer decided to think about for moving forward with you
We serviced a
LG REFRIGERATOR
Model LFXS26973D/01
Near Andice, TX 78628
Gerry C
Job Details: 03/08/2023
"LFXS26973D/01 Arrived to inspect leak. I found the issue was due to the lower ice maker fill valve not closing completely and leaking into the ice maker, which in turn froze the fill tube. This caused the chase for the fill tube to freeze at outlet end, filling the chase and then causing a somewhat steady drip to come out of the semi-sealed entry point for the fill tube assembly. I removed the valve and verified it would not fully close and replaced. The issue was resolved and after clearing all of the ice within the ice maker system, testing revealed the unit has now resumed normal function. No leaks observed after service complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Leander, TX 78641
Kimo
Job Details: 03/08/2023
Arrived onsite for a DW that is not completing wash cycle. Upon inspection I found that the sump&motor was not pumping water through the spray arms but you can hear it humming. I installed new motor and tested unit and found uni5 operating as designed. Job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJB00
Near Austin, TX 78756
Matthew
Job Details: 03/08/2023
"Arrived onsite for refrigerator not cooling in either section. Upon arrival inspected unit. Unit was powered on but not cool. Lights and fan are running. Inspected compressor compartment and found compressor not running. Noticed led indicator from inverter was not blinking. Tried replacing inverter but did not correct the issue. Proceed with compressor replacement. Upon disassembly found oil in the system. Pierced system and found no refrigerant. While disconnecting suction line to compressor the manufacturer lokring joint failed and the copper side fell from the aluminum heat exchanger. While replacing dryer found aluminum cap tube broke at cabinet. Called tech line for assistance. Sent pictures to tech.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Austin, TX 78704
Matthew
Job Details: 03/08/2023
"Arrived onsite for refrigerator frosting over in freezer and fresh food section. Unit was now thawed. Found drain pan warped causing backup and thermistors out of range in both sections. Thermistors were rushed and in bad shape. Due to control reading discrepancies also need to replace UI. Deli drawer UI is responding and functioning.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 03/08/2023
Arrived on site to test unit for unit not washing. Test unit and unit getting plenty of water and spraying water. Advised customer to turn hot water on at sink before starting unit job complete.
We serviced a
GE OVEN
Model JTP20B0F1BB
Near Dripping Springs, TX 78620
Leonardo
Job Details: 03/08/2023
Arrived on site to test unit for unit turning off and door locking. Test unit and found and control board and possible bad console.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Dripping Springs, TX 78620
Leonardo
Job Details: 03/08/2023
Arrived on site to test unit for unit not draining. Removed water from unit and found glass stuck in drain pump. Removed glass test unit s s unit test good job complete.