Service History 232

Near Austin, TX 78705
Jacob
Job Details: 02/08/2021
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite to replace capacitor and magnetron. Replaced both parts. Tested unit. Unit tested good. No issues at this time. Job complete
Near Austin, TX 78717
David S
Job Details: 02/08/2021
VENTHOOD WHIRLPOOL WVW7336JS0 Arrived on site for vent hood not venting properly. I inspected the unit and work area. I found the damper not opening all the way. I replaced the damper and corrected the position of the vent tube in the wall. The unit is working as designed. Job complete.
Near Pflugerville, TX 78660
Cliff
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Near Austin, TX 78736
Robert
Job Details: 02/08/2021
WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of noise. Customer had video of issue. will need tub replacement. Pulled top and back inspected all around. Customer video can hear scraping as the basket is moving. Also inspected around the bellow for objects ; ordrng 1 W11287253 (TUB)
Near Round Rock, TX 78665
Scott
Job Details: 02/08/2021
DRYER WHIRLPOOL MEDC465HW0 "Arrived on site for dryer not heating but tumbling. Check voltage at outlet and found one of the legs dropping off. Reset circuit breaker, unit is now heating. No let’s build up at time of service. Job complete."
Near Austin, TX 78738
Robert
Job Details: 02/08/2021
WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of not draining. Cleared sump and test. No leaks detected at time of service
Near Georgetown, TX 78633
Lou
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site to inspect refrigerator ice maker dispenser not dispensing. Upon further inspection, the customer advised that the ice maker was replaced 4 days ago and does not dispense ice. I tested the dispenser and it is operating as designed. I found that that actual ice maker is not making ice as there were very few cubes in the bin. I placed the unit in diagnostics and checked error codes in test 56 and there were none. I tested the thermistor in test 58 and it is reading good. I tested harvest in test 57 and it operated as designed. I tested the emitter and receiver boards and found that they are reading incorrectly. Removed and replaced the boards rom my van stock (W10898445 & W10870822 ) and tested. Cycled power to the unit to reset controls. Unit is operating as designed. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
David S
Job Details: 02/08/2021
DRYER WHIRLPOOL MEDB765FC0 Arrived on site to install previous diagnose part. I gained access to the moisture sensor harness and tested both the new and original harness. I am showing the same resistance across both. I replaced the control. I tested the unit and it is working as designed. Job complete.
Near Georgetown, TX 78633
Lou
Job Details: 02/08/2021
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to inspect wall oven/microwave combo unit console not responding. Upon further inspection, customer advised that the console controls dont always work and the microwave door doesnt close. The unit is connected to WiFi. I placed the unit in diagnostics and checked error codes and found none. I advised the customer that the console is sensitive and doesnt always respond to every touch and demonstrated.No repairs needed at this time as unit is operating as designed. Job completed."
Near Spicewood, TX 78669
Brandon
Job Details: 02/08/2021
DISHWASHER GE GDT665SSN0SS "Arrived on site for customer complaint of unit not starting, found broken latch, I replaced latch, unit started but wouldnt drain, found failed drain pump, I replaced drain pump unit tested good."
Near Austin, TX 78717
David
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL KDTM604KPS0 "Arrived on site to follow up on dishwasher not draining. On arrival found standing water. Ran unit and hesrd pump running but np draining. Detached drain line from disposal and ran into bucket. Found unit is draining, but slowly. Vacuumed out the drain line and retested. Unit is draining faster, but still not super strong. Vacuumed out again and retested. Slightly stronger. Unit is fully draining the tub, so there was likely an oil or grease buildup. If issue happens again we need to replace the drain pump and also drain lines to eliminate slow drain. No water leaks found at time of service. Call complete."
Near Austin, TX 78705
Jacob
Job Details: 02/08/2021
WASHER WHIRLPOOL WFW560CHW0 "Arrived onsite, had head of maintenance with me. Checked the unit. Found that the hot water from valve of the wall was not putting out water. No issues at this time. Job complete"
Near Leander, TX 78641
David S
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to install previous diagnosed parts. I gained access to the right side tines and replaced both clips. I tested the tines and found them working and holding in place. Job complete.
Near Austin, TX 78734
Brandon
Job Details: 02/08/2021
OVEN KITCHENAID KEBS107SBL02 "Arrived on site to replace failed bake element, after replacing, unit tested good for a few minutes and then heard a pop, checked new bake element, new bake element tested good, found bake relay on appliance manager failed. Ordering part and Auth. ; ordrng 1 WPW10119143 (Appliance manager) and 1 Cnote (Auth/office to reschedule), states that autho needed"
Near Georgetown, TX 78633
Jonathan
Job Details: 02/08/2021
COOKTOP GE JGP336WEV4WW Arrived on site for cooktop igniters continue to click. Inspected unit and work area. Customer stated that water had boiled over and was not able to stop igniters from sparking. Assembled unit burners and tested operation. Found all working as designed. Informed customer that water is a conductor and would cause a close circuit. Informed when failure happens just to unplug unit and allow water to dry. All operations tested good.
Near Niederwald, TX 78640
Richard
Job Details: 02/08/2021
OVEN WHIRLPOOL WFG525S0JS0 Arrived onsite for the oven bake not working properly. Replaced the DSI module and it did not resolve the issue. Called PR and we discovered that the bake electrode wire has a break in it causing the issue. Ordering parts and office to schedule ; ordrng 1 W11161843 (Harness wire)
Near Georgetown, TX 78628
Cliff
Job Details: 02/08/2021
DRYER WHIRLPOOL WED8500DC0 Arrived on site to diagnose a dryer that is leaking. Tested all parts and components and found no leaks or failures to dryer at this time. Found washer water valve leaking and homeowner to call for service.
Near Austin, TX 78746
Kevin
Job Details: 02/08/2021
WASHER WHIRLPOOL WFW8620HC1 "Arrived on site and inspected washer and found Bellow is not on properly, it also is showing signs of abrasion and leaking. Dispenser on this model is also prone to leaking and both should be replaced; ordrng 1 W11318722 (Bellow) and 1 W11465532 (Dispenser drawer)"
Near Austin, TX 78727
David
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site to install previously diagnosed parts to resolve icemaker not dispensing. Installed all parts. Unit Is now properLy dispensing.; ordrng 1 WP67006341 (Diffuser gasket)
Near Red Rock, TX 78662
Noah D
Job Details: 02/08/2021
DRYER GE GTD75ECSL0WS "Arrived on site to inspect dryer for not heating. Upon inspection found the air flow completely blocked, instructed customer to clear vents. Complete"
Near Hutto, TX 78634
Matthew
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL WDF330PAHS5 "Arrived onsite for dishwasher not drying dishes. Upon arrival put unit in diagnostics and found all components working properly. Instructed customer on insuring hot water is provided, use of heat dry, proper loading and continual use of rinse aid. Job complete"
Near Austin, TX 78732
Brandon
Job Details: 02/08/2021
WASHER WHIRLPOOL WFW85HEFC1 "Arrived on site for customer complaint of unit leaking soap as soon as she fills the dispenser with soap. Found the liquid dispenser tray was not inserted all the way to the bottom of dispenser drawer, I adjusted the dispenser drawer, unit tested good."
Near Austin, TX 78735
Luis
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for light issue. Found defective led module in freezer section,replaced defective led module in freezer section all leds working as designed autho used 1 W10695459 (Led module) from stock"
Near Austin, TX 78738
Robert
Job Details: 02/08/2021
RANGE GE JP350WA2WW Arrived on job for complaints of tripping breaker. Removed top and inspected wires and components internally. No damage found also inspected connector at wall. Could not duplicate issue.
Near San Marcos, TX 78666
Richard
Job Details: 02/08/2021
MICROWAVE GE JVM61750K288 Arrived onsite for the oven not turning on. Upon arrival found that there is no power going to the oven. Half the house has lost power. Customer stated that they have an electrician coming out to check out the issue. Could not diagnose issue due to no power.
Near San Marcos, TX 78666
Richard
Job Details: 02/08/2021
RANGE GE JGDT28DET288 Arrived onsite for the microwave not turning on. Upon arrival found that there is no power going to the microwave. Half the house has lost power. Customer stated that they have an electrician coming out to check the power issue. Could not diagnose the issue due to no power.
Near Austin, TX 78717
David
Job Details: 02/08/2021
DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site to diagnose dishwasher not running properly. Performed diagnostic and found codes F5E1 for door stuck open, F6E1 low fill. Ran unit and tested a diag cycle. Found all functions working appropriately, likely just something in the line that cleared out. Unit ran through diag fine. Advised customer to make sure door is fully closed and firmly sealed. All is working as designed at this time, and I was unable to recreate a failure. No leaks found. If issue repeats we would need a latch and fill valve to resolve if issue is intermittent. Call complete."
Near Georgetown, TX 78628
Lou
Job Details: 02/08/2021
WASHER WHIRLPOOL WFW3090JW0 "Arrived on site to install previously diagnosed and ordered part. Due to the main control failure, I removed and replaced the main control and tested. Unit is operating as designed. No water leaks observed during service, job completed. Unit is a stackable in an RV and when removing the dryer, we found that the dryer vent tube at the back of the unit was damaged. Advised customer of my findings (photo)."
Near Georgetown, TX 78628
Jonathan
Job Details: 02/08/2021
RANGE WHIRLPOOL WFE540H0ES0 Arrived on site for unit not heating properly. Inspected unit and work area. Inspected terminal block and tested voltage to unit and found correct. Tested temperature sensor and found within range. Measured resistance on bake element and found opened. Will need to replace bake element. Found no ETA available on part. Office to schedule went ETA is available. Spoke with customer on no ETA available.; ordrng 1 W10779716 (BAKE ELEMENT )
Near Round Rock, TX 78681
Scott
Job Details: 02/08/2021
WASHER MAYTAG MVWC565FW1 Replaced water valve . Flushed Lin’s out . Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete .
Near Austin, TX 78746
Kevin
Job Details: 02/08/2021
WASHER WHIRLPOOL WTW4800XQ4 "Arrived on site and inspected washer and found standing water in tub, attempted to enter diagnostics and control board is unresponsive. Replaced control board and washer immediately drained all water when power was reconnected. Ran a calibration cycle and it wouldnt complete. Ran an automatic test cycle and it completed properly. If washer continues to have any issues a new pressure switch will be needed, job complete"
Near Cedar Park, TX 78613
David S
Job Details: 02/08/2021
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site for washing machine not working properly. I spoke to the customer and found out the rinse and spin and dry and spin cycle actually run through a full wash cycle. When I tried to enter diagnostics, the unit wouldnt go. I spun the dial a full 360 and it went into diagnostics. I replaced the control. I retested the unit and found it working as designed. No water leaks detected. Job complete."
Near Cedar Park, TX 78613
David S
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRF989SDAB02 Arrived on site to install previous diagnosed part. I gained access to the sensor harness and tested both the original up one and the new one. I found the same readings in both. I reinstalled the original harness back. I replaced the main control. I tested the unit and it is working as designed. Job complete.
Near Austin, TX 78727
David S
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site to install previous diagnosed part. I gained access to the ice maker diffuser and installed a new gasket. Job complete.
Near Round Rock, TX 78665
Paul
Job Details: 02/08/2021
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived onsite for a refrigerator that the ice melted in the icebox and it stopped making ice. Upon arrival I found the refrigerator turned off and both compartments at room temperature. Mr stated that when the unit stopped cooling correctly it was displaying a PO and they would reset it but it would come back every few minutes. Mr also stated there was a lot noise coming from the FC and it sounded like fan noise. I started the unit up and tested all the thermistors and they passed. I ran test 4 and all the sealed system components worked as designed and the evaporators were getting cold. I found no water in the bottom of either compartment. I explained to the customer that it sounded like the FC evaporator was having a defrost issue but at this time I cant run all of the test needed because the unit was at room temp. I explained to mr that when it happens again to please call as soon as they notice the unit not producing ice. When this happens agai
Near Driftwood, TX 78619
Leonardo
Job Details: 02/08/2021
OVEN JENN-AIR JJW2430WP02 Arrived on site to test unit for unit not getting to temp. Test unit and found bad sensor. Replaced sensor test unit and unit test good job complete. Customer also complained about unit beeping. Couldnt duplicate the problem at this time.
Near Leander, TX 78741
Kayman
Job Details: 02/08/2021
WASHER WHIRLPOOL WTW7300DW Arrived onsite for washer screeching in spin. Upon inspection I found. The unit would start wobbling and screeching in high spin. I tilted the unit and found the presence of gear case oil spread around the inner panels of the unit and on the rotor. The unit will need a gearcase for repair.; O-emld tckt
Near Austin, TX 78705
Jacob
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL DU1055XTVS3 "Arrived onsite for unit not starting a cycle, staying stuck in normal. Tested unit. Would would work one time but then go back to staying stuck in normal. Upon further inspection, found that the control was bad. Replaced control tested unit. Unit tested good. No leaks at this time. Job complete. Got authorization for parts replacement.
Near Austin, TX 78748
Kevin
Job Details: 02/08/2021
DRYER GE GTD42EASJ2WW "Arrived on site and inspected dryer and found it will tumble and interior light is on but there is no heat, found thermal fuse has failed and it will need to be replaced to correct issue call to customer for repair. ordrng 1 WE04X26139 (Thermal fuse)"
Near Austin, TX 78731
Kevin
Job Details: 02/08/2021
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and found drain catch is full of debris after clearing it washer is operating properly, no water leaks detected at time of service, job complete"
Near Georgetown, TX 78628
Jonathan
Job Details: 02/08/2021
WASHER LG WM3460CV "Arrived on site for washer leaking water. Inspected unit and work area. Found door bellow not setting properly on tub. Will need to correct before testing operation. Disassembled unit and found inner spring broken and caused door bellow to disconnect from wash tub. Was able to repair spring. Shown customer the repair that was made before assembling unit. Inspected inside of nit and only water markings was from door bellow. Assembled unit and performed diagnostics mode. Tested all operations. All tested good, no water leaks detected.
Near Round Rock, TX 78665
Scott
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for ice maker not working . Ran diagnostics, icemaker is working . Found ice build up in fill tube . Getting correct voltage to heater harnes . Checked ohms to heater fill tube . Talked to SW and confirmed heater failure . Will need new freezer door . Ordering door and AUTHO. No water leaks detected at time of service. Call to set return ; ordrng 1 AUTHO and 1 LW11026425 (FZ DOOR SS)"
Near Liberty Hill, TX 78642
David S
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for fridge making a noise. I inspected the unit and work area. I found the fresh food evaporator covered in ice. I checked the thermistor from the control and found it at 8kohms(36 degrees) while Incased in ice. The thermistor is not reading correctly. I also found the drip pan bowed upward in the middle. I defrosted the evaporator and installed a new evap motor harness. I reassembled the unit and shimmed the drip pan so it doesnt bow upwards anymore. I Tested all fans and thermistors and found everything working as designed. Job complete. No water leaks detected.
Near Pflugerville, TX 78660
Cliff
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site to diagnose a refrigerator that is not dispensing ice or water. Found left side RC door warped where it contacts the door switch. Door will need to be replaced to complete repairs. .; ordrng 1 W11435353 (Door)
Near Hutto, TX 78634
Scott
Job Details: 02/08/2021
WASHER MAYTAG MVW7232HW0 Arrived on site for washer running and not shutting off in quick cycle only . Customer had quick cycle running when I arrived . Unit finished wash cycle normally . Ran diagnostics got error code unit passed wash tests . All checked normal. Ran calibration. Couldn’t duplicate error . No water leaks detected at time of service. Job complete
Near Austin, TX 78746
Luis
Job Details: 02/08/2021
REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for water leaking. Tested dispenser found water leaking from inside of door while dispensing water diagnosed a crack or damaged water line in door,unit will need a new freezer door; ordrng 1 W10800792 (Freezer door) and 1 2xL (2xL)"
Near Sun City, TX 78628
Cliff
Job Details: 02/08/2021
RANGE WHIRLPOOL WCG55US0HS00 Arrived on site to diagnose a cooktop with a burner not operating properly. Found left rear burner Not fully installed. Reinstalled burner Properly and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78633
Lou
Job Details: 02/08/2021
REFRIGERATOR KITCHENAID KSRB25QFBL00 "Arrived on site to inspect refrigerator ice maker leaking. Upon further inspection, I found the unit scheduled was not correct. I corrected the information on the ticket and found the ice dispenser door is not sealing correctly and allowing warm air into the ice bin area and creating condensation a then it forms into ice at the opening of the ice bin.; ordrng 1 W10823377 (Ice door kit) and 1 CNOTE (LSO FOR TRAINING)"
Near Georgetown, TX 78628
Jonathan
Job Details: 02/08/2021
DRYER SAMSUNG DV48H7400EW/A2 Arrived on site for dryer making abnormal noises. Inspected unit and work area. Tested unit in normal operation and identify sound. Disassembled unit and inspected all moving components. Found back right guide wheel not turning as designed. Removed guide wheel and found failed bearing in guide wheel.Installed new guide wheel and assembled unit. Tested operation and air flow. All tested good.
Near Hutto, TX 78634
Paul
Job Details: 02/08/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for a refrigerator not cooling in the FC or in the RC correctly causing food loss in the RC and items melting in the FC along with all of the ice in the ice bucket melting. I found the ice bucket completely full on arrival. I tested temps in the compartments and found the FC at -0.7 when set at 0 degrees and the RC at 36 when set at 37 degrees. I spoke with the customer and it was determined that the issue does not repeat itself on a regular timeframe but the customer was positive that when the unit stops cooling in both compartments, it will not start cooling again for at least 24 hours. I explained to the customer that we would need to check it when it was failing to narrow down whats failing and causing the issue. I gave the customer a list of things to watch for and listen for to help narrow down the possibilities.
Near Cedar Park, TX 78613
Justin
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL GS6SHAXLQ03 "Arrived on site for refrigerator still losing cool in RC. I had advised the customer during the last visit that her door was sagging due to being possibly overloaded and she was having a loss of seal in the top left. I had let her know that if you pull up on the door it helps some to make a better seal, for the customer stated she was trying to spend as little as possibly I was hoping this would suffice. I removed the door this time and found door cracked and sinking in were the hinge goes making the door sag causing the seal issue. The warm air leak is also causing loss of cool in RC.
Near Copperas Cove, TX 76522
Al
Job Details: 02/08/2021
WASHER AMANA HL04817099 Arrived on site and inspected front load Amana washer not draining.Confirmed the complaint and found a long bobby-pin obstruction in the coin catch preventing the drain pump from draining.Removed the obstruction and tested the unit and unit tested as designed.Job complete
Near Round Rock, TX 78681
Scott
Job Details: 02/08/2021
WASHER WHIRLPOOL MVWX655DW1 Arrived on site for washer not completing cycle . Ran diagnostics got off balance load error . No oil on gearcase but tub wobbled during spin . Also could tip tub back and forth with hands . Unit also making noise in spin. Will need gear case replacement and hub. no water leaks detected at time of service. Job complete .
Near Georgetown, TX 78626
Jimmy J.
Job Details: 02/08/2021
WASHER WHIRLPOOL WTW4816FW2 Arrived on site for WHIRLPOOL WASHER-NOT WORKING. Placed in diagnostics and the washer turned on. Checked voltage at the wall and was getting 120. Ran through diagnostics and the control was not responding. Will return with control once it comes in to return and complete the repair. Will need AUTHO for control. ; ordrng 1 AUTHO (AUTHO - control)
Near Austin, TX 78731
Kevin
Job Details: 02/08/2021
MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived on site and inspected microwave and found surround is damaged, replaced it and microwave is correct, job complete"
Near Austin, TX 78735
Dona
Job Details: 02/08/2021
DRYER GE DPSR610EG5WT "verified M&S with customer. Customer stated that the unit does have heat but is taking excessive time to dry. Had customer put unit on cycle and leave door open while running so that we could see the heater. Heater turned on and was running cforrectly, had customer check airflow and airflow was minimal. Had customer shut the door and run cycle and customer opened the door and could feel the heat. At this time the excesive dry time seems to be an airflow issue not a heating issue. Customer needs to have ducting looked at.
Near Austin, TX 78735
Dona
Job Details: 02/08/2021
VENTHOOD WHIRLPOOL RH2630XDB1 "verified M&S with customer, customer fixed the light bulb which was the issue with no lights, also at this time the fan switch is working and motor is working as well. Due to the unit working at this time no repair is needed."
Near Pflugerville, TX 78660
Matthew
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite for dishwasher not operating. Upon inspection found power connector at junction box was loose. Secured connector, tested unit and is functioning properly. Job complete"
Near Leander, TX 78641
David S
Job Details: 02/08/2021
OVEN WHIRLPOOL KEHU309SSS03 Arrived on site for microwave oven combo turning itself on and off. I inspected the unit and work area. While I was pulling the unit out of the cabinet the oven display kept changing the settings and turning the oven on.
Near Austin, TX 78731
Luis
Job Details: 02/08/2021
REFRIGERATOR MAYTAG KSC23C8EYY02 "Arrived on site for cooling complaint. Found evaporator incased in ice diagnosed a failed defrost thermistor. Defrosted evaporator replaced fan assembly and defrost thermistor,secured thermistor to correct location on suction line using foil tape and a zip tie ; used 1 W10316760 (Thermistor kit) from stock"
Near Mustang Ridge, TX 78610
Richard
Job Details: 02/08/2021
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite for the microwave light not working. During testing found that the bulb was no good. Replaced bulb and issue was resolved. Complete
Near Spicewood, TX 78669
Brandon
Job Details: 02/08/2021
OVEN KITCHENAID KOSE500ESS01 "Arrived on site for customer complaint of oven not working after self clean, fount control fuse and TOD failed I replaced both parts, unit tested good. TOD
Near Pflugerville, TX 78660
Cliff
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to replace previously ordered parts for refrigerator. Upon inspecting unit found water in the bottom of RC and ice in the bottom of FC. Pulled unit out and found heavy condensation on back wall of refrigerator that is leaking down towards the compressor compartment. This is due to collapsed insulation inside wall.
Near Round Rock, TX 78681
David S
Job Details: 02/08/2021
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for ice maker not working. I inspected the unit and work area. I did a temp test in the freezer and found it at 0 degrees. I gained access to the ice maker wiring and found the wiring not all connected.
Near Georgetown, TX 78633
Lou
Job Details: 02/08/2021
WASHER GE GFWH1200H1WW "Arrived on site to inspect washer not filling with water and not washing. Upon further inspection, I placed the unit in diagnostics and checked error codes. I found E22 & E42. Cleared the codes and cycled power to the unit for 30 seconds. Placed back into diagnostics and tested the unit. Unit motor failed to operate and found the inverter board to be bad. Tested the fill valve and it did not reach level. repair the unit by replacing the motor/control & valve. No water leaks observed during service, job completed. Unit left unplugged for safety."
Near Austin, TX 78732
Brandon
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Arrived on site for customer complaint of unit not cooling, found sealed system issue. Compressor running, ball of ice on cap tube at evaporator,Sealed system repair, compressor, evaporator, filter drier and access valve,
Near Austin, TX 78719
Kevin
Job Details: 02/08/2021
DRYER MAYTAG MEDC215EW1 "Arrived on site and found homeowner has an extended warranty but call was not set up properly because they said the wait was too long on hold. They called Lowes who set up service call as a cash call without informing homeowner of the difference. inspected dryer and found there is no voltage at terminal block, cycled breaker and dryer is working properly now, took 1 picture of airflow meter showing restricted. Vent to the exterior should be cleaned before dryer is used again, job complete"
Near Austin, TX 78717
David S
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for fridge shutting down. I inspected the unit and work area. I found the fridge working. After talking to the customer I found out it happens very couple of months and they have to power cycle the unit when it does. It loses all power. I tested the thermistors and all fans. I found them in all good condition. I am replacing the hv control to complete the repair. Job complete.
Near Austin, TX 78759
David
Job Details: 02/08/2021
RANGE KITCHENAID KSGB900ESS4 Arrived on site to install new front lower drawer panel on range. Replaced damaged panel. Installed new panel and retested. Unit is sliding properly and has good new panel. Call complete.
Near Austin, TX 78744
Leonardo
Job Details: 02/08/2021
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site to test unit for door not closing correctly. Test unit and found frame damage preventing door to close correctly.
Near Austin, TX 78738
Robert
Job Details: 02/08/2021
DRYER WHIRLPOOL WGD4800XQ0 Arrived on job for complaints of no heat found coil open. Replaced coil and test.
Near Pflugerville, TX 78660
Matthew
Job Details: 02/08/2021
WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for washer leaking. Arrived and put unit in diagnostics. Recorded Error codes for off balance and over suds. Ran test cycle and all passed. Ran full cycle and completed without fail. No leaks present at this time. Spoke to customer and seems like an intermittent issue. Found that customer was teaching children how to do laundry. Reminded customer of HE detergent use. Excessive detergent will cause over suds and cause leakage from rear of unit. Signs showed this had happened. Job complete
Near Georgetown, TX 78628
Jonathan
Job Details: 02/08/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator having ice developing in freezer. Inspected unit and work area. Unit had the cooling turned off on arrival. Performed diagnostics mode and tested FC thermistor and defrost sensor. All passed. Measured freezer temperature between 30 and 40°. Gained access to control and measured FC thermistor at 6.9K ohms. Measured DC voltage to thermistor and found 2 volts DC. Found failed control. con Removed failed control and installed new. Measured DC voltage to thermistor and found 5 DC volts. All tested good, no water leaks detected."
Near Leander, TX 78641
Kayman
Job Details: 02/08/2021
RANGE WHIRLPOOL WGG745S0FS02 Arrived onsite for oven with strange noise coming from unit after preheat. Upon inspection I found the upper ovens ignitor would intermittently not ignite the gas during cycles after preheat. I found the ignitor warping away from the manifold. I am ordering the Ignitor oven (WPW10324738) ignitor bake (WP7432P143) ; ordrng 1 WPW10324738 (Ignitor) and 1 WP7432P143 (Ignitor bake)
Near Briarcliff, TX 78669
Brandon
Job Details: 02/08/2021
WASHER WHIRLPOOL WTW6120HC0 Arrived on site to replace main control after replacing unit tested good.
Near San Marcos, TX 78666
Richard
Job Details: 02/08/2021
WASHER MAYTAG MHW6630HC0 Arrived onsite for the washer not working properly. But I ran diagnostics and found no issues with washer and no error codes. Washer is working as designed. No parts were needed. Complete
Near Lockhart, TX 78644
Noah D
Job Details: 02/08/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to inspect dishwasher for a loose handle. Upon inspection found the handle loose, tightened handle and found no issues. Complete"
Near Kempner, TX 76539
Al
Job Details: 02/08/2021
WASHER MAYTAG MVW6230HW0 Arrived to install previously ordered part.Replaced the strike and unit tested as designed.Job complete
Near Spicewood, TX 78669
Brandon
Job Details: 02/08/2021
DISHWASHER MAYTAG MDB7959SHZ0 "Arrived on site for customer complaint of unit leaking, unit was sitting in the garage not installed, found missing drain hose clamp, I installed drain hose clamp and explained to customer unit would have to be installed to properly diagnose.
Near Hutto, TX 78634
Matthew
Job Details: 02/08/2021
DISHWASHER MAYTAG MDB9959SKZ0 Arrived onsite for dishwasher not draining water at the end of a cycle . Code F9E1 product not draining. Recommended replacing drain pump. Customer may need to make unit accessible on visit due to leveling leg inset to wood floor. Office to reschedule. ; ordrng 1 W11497943 (DRAIN PUMP )
Near Round Rock, TX 78681
David S
Job Details: 02/08/2021
DRYER WHIRLPOOL WED7120HW0 Arrived on site to install previous diagnosed part. I removed the failed HMI panel and replaced it with new. I tested the unit and found it working as designed. Job complete.
Near Austin, TX 78758
David
Job Details: 02/08/2021
WASHER WHIRLPOOL MVW6230HW0 "Arrived on site for washer throwing LD error. When unit is plugged in the drain pump just runs and runs. Original drain pump was burnt up when I tested. Replaced drain pump and retested, but unit still running drain. Ordering control to resolve. Office to schedule when we can get a control. ; ordrng 1 W11498803 (Drain pump)"
Near Georgetown, TX 78626
Jimmy J.
Job Details: 02/08/2021
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for FREEZING ITEMS IN FRIDGE SECTION AND NOT GETTING ANY ICE OR WATER. Customer stated the fridge started making ice and water as of today. Placed in diagnostics and tested all components related to ice maker and water dispenser. All tested good. Harvested ice while in diagnostics. Customer stated they adjusted the RC temp to 42 in hopes of preventing food from freezing in RC. With this, it may have defrosted any ice build up causing the water and ice to stop producing. Adjusted legs to level out doors. Job completed."
Near Georgetown, TX 78628
Jonathan
Job Details: 02/08/2021
DRYER KENMORE 110.850884 Arrived on site for dryer not powering on. Measured voltage to unit and found correct. Tested fuses and element found all closed circuit. Tested voltage out of control and found failed control.
Near Austin, TX 78717
David S
Job Details: 02/08/2021
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site to install previous diagnosed part. I gained access to diagnostics and found an error code for upper fan speed. This unit does not have an upper cooling fan. I found the unit not connected to WiFi. I replaced the console. I retested the unit and found it working as designed. I walked the customer through connecting the unit to WiFi. Job complete.
Near Lockhart, TX 78644
Noah D
Job Details: 02/08/2021
RANGE WHIRLPOOL GW395LEPB05 "Arrived on site to inspect oven for not heating correctly, upon inspection found the sensor working correctly, will need control to fix intermittent heating issues. Error code for overtemps. Office to reschedule ; ordrng 1 9760013 (CONTROL )"
Near Austin, TX 78759
David
Job Details: 02/08/2021
COOKTOP KITCHENAID KCGS356ESS00 Arrived on site to install previously diagnosed harness to resolve unit always sparking. Found switch harness has a switch out of position causing it to always spark. Replaced harness and retested. Unit is now working as designed. Call complete.
Near Leander, TX 78641
Kayman
Job Details: 02/08/2021
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived onsite for cooktop with burner issue. Upon inspection I found the center burner would only ignite half way. I cleaned out the orifice and the flames improved but would die out on low setting I am ordering the.Burner cap kit (W10819916) center orifice (W11217198) burner head center(W10811599).; ordrng 1 W10819916 (Burner cap kit) and 1 W11217198 (Orifice) and 1 W10811599 (Burner head)
Near Austin, TX 78744
Leonardo
Job Details: 02/08/2021
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete.
Near Austin, TX 78744
Leonardo
Job Details: 02/08/2021
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete.
Near Austin, TX 78739
Luis
Job Details: 02/08/2021
REFRIGERATOR JENN-AIR JSC23C9EEM00 "Arrived on site for no ice. Found broken wire at door hinge,repaired wire ran icemaker through a cycle passed,ran fill test passed."
Near Leander, TX 78641
Kayman
Job Details: 02/08/2021
DISHWASHER JENN-AIR JDTSS246GL0 Arrived onsite for dishwasher not cleaning properly. Upon inspection I found the unit un level and showing F2E2 F5E1 and F6E4. The 2 is missing half of the dog it so I will need to order a console. I leveled the unit. I found the unit not draining all the way. I checked the disposal to make sure the tab was broken. I can hear the drain pump engage and pump out water but there is water remaining in the tub after draining. I am ordering the Control (W11308811) console (W11302461) drain pump (WPW10531320) office to R/S due to part availability ; ordrng 1 W11308811 (Control) and 1 W11302461 (Console) and 1 WPW10531320 (Drain pump)
Near Leander, TX 78641
Kayman
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite to install previously diagnosed parts. I installed the diffuser and tested function. The diffuser is no longer making a loud noise and the unit is working as designed at this time. Job complete.
Near Pflugerville, TX 78660
Cliff
Job Details: 02/08/2021
WINE COOLER KITCHENAID KUBR204ESB00 Arrived on site to diagnose a wine cooler that is making unusual noise. Found defrost water collecting on lower fan ad freezing. Added silver tape to prevent water from contacting fan blade. All is working properly at this time and no further repairs needed.
Near Austin, TX 78705
Jacob
Job Details: 02/08/2021
WASHER GE WCVH4800K2WW Arrived onsite for unit not sensing or spinning correctly making noise. Tested unit. Found that the tub was spinning not correctly and scraping with nothing in the unit.
Near Leander, TX 78641
David S
Job Details: 02/08/2021
REFRIGERATOR GE PYE22KSKESS Arrived on site to install previous diagnosed part. I gained access to the drain tube from the back of the unit. I removed the failed drain tube and steamed out the drain from the back of the unit until no water came dripping back down. I installed the new drain tube. I found the unit working as designed. No water leaks detected.
Near Leander, TX 78641
David S
Job Details: 02/08/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for evaporator fan not working right. I inspected the unit and work area. I did a temp test in the freezer and found it at 0 degrees. I inspected the fan and found it work as designed. I turned the ice maker back on. I did a temp check in the ice maker and found it between 11 and 13 degrees. I tested the icebox fan and found it oscillating on and off in diagnostics. I put the unit into normal operation and tested voltage at the control I found the dc voltage fluctuating from the control. I replaced the control and retested the unit. I found constant voltage from the control. The unit is working as designed. Job complete.
Near Hutto, TX 78634
Paul
Job Details: 02/08/2021
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for a dryer with the wrinkle prevent not working. I tested the unit and found the timer shutting off at cool down and not advancing on the wrinkle prevent setting. I replaced the timer and set the dial to wrinkle prevent and tested it. The drum rotated a few seconds and stopped. The unit is working as designed. Call complete.
Near Georgetown, TX 78626
Lou
Job Details: 02/08/2021
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed and ordered part. Upon arrival, customer had the part to install. I removed and replaced the oven bottom panel and tested the unit. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Riesel, TX 76682
Jonathan
Job Details: 02/08/2021
WASHER WHIRLPOOL WTW4816FW2 Arrived on site for a washing machine with temperature issues. Inspected unit and work area. Customer advised that she’s getting hot water when she turns on cold water. Inspected unit and placed unit in service diagnostics. Ran an manual test on the fill valve and found the waterlines in the back of the washer were swaPped so the hot water valve was getting cold water and the cold water valve was getting hot water. Swapped hoses and tested unit. Unit is not working as designed. Call complete.