Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8227 customer reviews

Steve C.

Steve C.

DISHWASHER WHIRLPOOL DU915PWKT0 Arrived on site for the unit is not draining properly. Found the unit is full of water and will not drain. Found the garbage disposal still had the drain cap. Remove the drain cap out of the garbage disposal and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Deerhound Pl, Round Rock, TX 78664
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of not finishing cycle. Ran diagnostics ran calibration received no codes. Called techline sr.7724247219 techline recommendation it could be a loading issue. All parts working properly at current time.

Near Noel Forest, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER WHIRLPOOL WED75HEFW1 "Arrived on site. Check for display issues. Found unit running for a few seconds and then stopped. Called tech-support and checked connector P9 light blue to p8 tan and wasn’t getting 120 volts. Replaced main control and cycled, all functions tested OK. No leaks present. Job complete. File#7724255024"

Near Esplanade Pkwy, , TX 78666
Diego G.

Diego G.

DRYER WHIRLPOOL WED75HEFW1 "Arrived on site. Check for display issues. Found unit running for a few seconds and then stopped. Called tech-support and checked connector P9 light blue to p8 tan and wasn’t getting 120 volts. Replaced main control and cycled, all functions tested OK. No leaks present. Job complete. File#7724255024"

Near Esplanade Pkwy, , TX 78666
Diego G.

Diego G.

DRYER WHIRLPOOL WED75HEFW1 "Arrived on site. Check for display issues. Found unit running for a few seconds and then stopped. Called tech-support and checked connector P9 light blue to p8 tan and wasn’t getting 120 volts. Replaced main control and cycled, all functions tested OK. No leaks present. Job complete. File#7724255024"

Near Esplanade Pkwy, , TX 78666
Al R.

Al R.

WASHER MAYTAG MVWB835DW0 Arrived to install previously ordered part. Removed and replaced the drawer. JOB COMPLETE

Near Bay Dr, Temple, TX 76502
Kevin B.

Kevin B.

WASHER GE GTW460ASJWW "Arrived on site and found lid lock failure, replaced lid lock and ran washing machine through all diagnostic cycles. Customer is a Spanish speaker, no water leaks from connections at time of service, job complete"

Near S 1st St, Austin, TX 78745
Al R.

Al R.

OVEN JENN-AIR JGW8130DDB15 Arrived to inspect wall oven not heating. Customer refused to pay the required service fee. I gathered my tools and left the residence. Call the office and informed management about the incident.

Near S 28th St, Temple, TX 76501
Arthur B.

Arthur B.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Arrived onsite for customer complaint of ice not dispensing from front on french door refrigerator. Found yoke missing from dispenser motor. Ordering dispenser yoke and return with auger motor just in case it is needed. R/S for Tuesday 2/26. All water connections were dry at time of service.; ordrng 1 241829001 (bar-drive)

Near County Rd 3082, Lampasas, TX 76550
James C.

James C.

OVEN KENMORE 790.9270901 "Arrived on site and tested operation. Customer stated that the oven would take a long time to preheat and once it ran up to 600 degrees according to their oven thermometer. I removed the rear panel and found the oven control has shorted at the connection for the bake/broil supply. Inspected elements and found the harness to the bake element has been repaired with a wire nut and the connector was too large and has damaged the element as well. Unit will need new control, element and the harness repaired to properly repair.

Near Carol Ave, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for noise issue. Found damper making loud noise while opening and closed,installed new damper control powered unit on unit working as designed."

Near David St, Austin, TX 78705
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on job for complaints of brown water in dishwasher. Found the dishwasher not draining due to blockage in house causing merky water. Removed blockage from house,ran test cycle all operation normal,no leaks detected at time of service."

Near Lilac Way, Kyle, TX 78640
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for microwave bowing out on left side. Pulled unit down and tight brackets. Installed unit and tested. All tested good, no water leaks present."

Near Spade Circle, Brushy Creek, TX 78717
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIS15NRHB6 "Arrived on site for no ice. Powered unit on weak water flow,let unit continue to run only ice formed on plate was weak L shaped ice and thin,powered unit off diagnosed leak in system can hear slight hiss from refrigerant leaking out. Diagnosed unit will need compressor,evaporator,drier, access valve and water valve. Gave customer estimate customer will call back in if they approve repair. Didnt collect service call fee cb/sm"

Near Valburn Dr, Austin, TX 78731
Robert J.

Robert J.

REFRIGERATOR FRIGIDAIRE FGHC2342LF "Arrived on job for complaints of temperature issues. Found evaporator covered in ice. Tested heater,tested good replaced thermostat no leaks detected at time of service."

Near Mill Race Ln, Wimberley, TX 78676
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived onsite for customer complaint of french door refrigerator getting puddle of water on floor. Removed freezer door and found ice block of ice In freezer bottom. Removed all ice and ran steam thru drain hole. Water flow into drain as intended. No other issues found. All water connections were dry at time of service.

Near Pete Dr, Killeen, TX 76549
Thomas L.

Thomas L.

COOKTOP KITCHENAID KCES950HSS00 Arrived on site to inspect product for bowed glass. The cooktop is actually bowed. The customer will contact the manufacturer and request a new product because he does not want the product repaired as it has never even been hooked up to electricity yet.

Near Sierra Dr, Georgetown, TX 78628
Tyler B.

Tyler B.

RANGE KITCHENAID KFGD500ESS04 "Arrived on site for igniter and sensor replacement, replaced sensor and both ignite red and. Tested good, no gas leaks in site"

Near Payne Ave, Austin, TX 78757
Tyler B.

Tyler B.

RANGE KITCHENAID KSGB900ESS0 "Arrived on site for unit not igniting middle burner, orfice needs to be replaced, part would be under warranty, but not labor,

Near Oakmountain Cir, Austin, TX 78759
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE LFSS2612TD Arrived to install previously ordered part. Removed and replaced the freezer door gasket. Heated the gasket for proper functionality. Customer told to leave the fc door closed for a few hours after instillation.

Near N Milam St, Rogers, TX 76569
James C.

James C.

MICROWAVE GE JKP90SP4SS Arrived on site and installed new microwave control. Tested operation and found unit working properly. Job complete

Near N Ridge Cir, Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to install previous diagnosed part. Gained access to ice maker. Removed failed ice maker and installed new. Cycled ice maker and found cycling. Ran fill test and monitored for leaks. All tested good, no water leaks present."

Near Axis Loop, Georgetown, TX 78628
Diego G.

Diego G.

OVEN WHIRLPOOL WOS72EC0HS00 "Arrived on site. Replaced console assembly and cycled oven, all functions tested OK. Job complete"

Near Settlement Way, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN WHIRLPOOL WOS72EC0HS00 "Arrived on site. Replaced console assembly and cycled oven, all functions tested OK. Job complete"

Near Settlement Way, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN WHIRLPOOL WOS72EC0HS00 "Arrived on site. Replaced console assembly and cycled oven, all functions tested OK. Job complete"

Near Settlement Way, New Braunfels, TX 78132
Arthur B.

Arthur B.

COOKTOP JENN-AIR JGD8348CDP17 Arrived onsite for customer complaint of RR burner of gas cooktop not igniting. Removed module and removed cover. Found igniter wiring touching metal causing not to ignite. Rerouted wiring and reassembled. Tested unit. All burner light as intended. No other issues found. No gas leaks detected at time of service.

Near Fox Rd, Belton, TX 76513
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 I’m on site for the unit is still not making ice. Tested the unit and found no voltage to the icemaker. Found the wires underneath have electrical tape wrapped around and the wire inside the door is damaged. Will also need to order the control and office will need to reschedule the customer.; ordrng 1 LW11026425 (FREEZER DOOR) and 1 W11212392 (CONTROL)

Near Grand National Ave, Pflugerville, TX 78660
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIC18PNXS3 "Arrived onsite for customer complaint of slow ice production and leaking from front. Removed cover and found grid cutter broken. Removed and replaced grid cutter. Reassembled and tested. Good ice slab began forming. No other issues found. All water connections were dry at time of service."

Near Inverness Rd, Belton, TX 76513
James C.

James C.

OVEN KITCHENAID KSGG700ESS1 Arrived on site and tested operation. Customer complaint of at the end of preheat there is a very loud bang. Allowed unit to preheat and the noise came from the heat shield under the burner and was very loud. Inspected the shield and found it to be bowed down substantially. Unit will need new shield to correct issue. ; ordrng 1 W10541959 (shield-ht)

Near Horizon Ridge Cove, Liberty Hill, TX 78642
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site to diagnose a dishwasher in with the control lock function not turning off. Reset control lock to off position and advised homeowner on control panel function. No further repairs are needed at this time and all is working properly. No leaks were found at time of service.

Near Waters Edge, Burnet, TX 78611
Paul R.

Paul R.

MICROWAVE KITCHENAID KMHP519ESS0 Arrived onsite for the microwave turning on by itself. I found the fan and interior light turning on because the upper door switch was out of alignment and the door was sagging some. I aligned the door and the switch interlocks. I tested the unit and it is working as designed

Near Amberg Pl, Austin, TX 78738
Tyler B.

Tyler B.

COOKTOP GE PP945WMWW "Arrived on sote for center of big burner not working, found it burnt out, replaced ele and Testd good."

Near D-K Ranch Rd, Austin, TX 78759
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL IBMS1455DS00 "Arrived on site and inspected microwave and found control panel board harness is unattached. After correcting connection found function has returned to microwave, no further repair is required at this time, job complete"

Near Windrift Way, Austin, TX 78745
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRSC503EBS01 "Arrived on site for unit not cooling in fresh food section. Arrived to find that the customer unplugged the unit. They had this problem once before and they needed to defrost it for us. They assumed they needed to do that again this time. Plugged unit back in. All operations started normal. Customer showed me pictures of recent icing in fresh Food evaporator section. It appears the unit has the same problem again. Would like to order control, fresh food evaporator fan, and fresh food thermistor. Customer will contact manufacturer to see if they will pay for these repairs and let us know.; ordrng 1 W10862067 (fan-scroll) and 1 W11172798 (CONTROL)"

Near Donahoe Rd, Holland, TX 76534
Al R.

Al R.

DRYER WHIRLPOOL WED92HEFW2 "Arrived to inspect dryer not working. I powered up the unit and pressed start. The unit would only stay on for approximately 10 seconds and then stop tumbling. The control remained on after the drum stopped turning. The dryer started again after about a minute, but cut off at 10 seconds again. The unit was stacked on top of a washer and slid into a tight compartment. I called the office and spoke to CS and informed him of the potential for damage without 2 man on this service call. I told Julio (works on property) and let him know the office will reschedule for a 2 man service and asked if he could have the units separated for next service.; ordrng 1 CNOTE (2 MAN CALL DRYER IS STACKED IN A TIGHT SPACE)"

Near MacArthur Dr, Waco, TX 76708
Leonardo C.

Leonardo C.

COOKTOP JENN-AIR JGC1536ADS "Arrived on site to test unit for RF burner not igniting. Test unit and fond both screws missing to burner head not allowing the igniter to ignite the gas due to the igniting being to low. Will need to order new orifice holder. Ordering RF holder 7527p114-60 CTR holder wp7527p006-60, LR holder wp7527p028-60, LF/RR holder wp7527p026-60, and screws wp3368921 x10. all burner head missing one screw and screw is broken and stuck on orifice holders. ; ordrng 1 7527p114-60 (RF ORIFICE HOLDER ) and 10 wp3368921 (SCREWS)s and 1 wp7527p006-60 (CTR ORIFICE HOLDER ) and 2 wp7527p026-60 (LF/RR ORIFICE HOLDER )s and 1 wp7527p028-60 (LR ORIFICE HOLDER )"

Near Pecos St, Austin, TX 78703
James C.

James C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and installed new control. Ran diagnostics to test operation. I found no faults at end of cycle and element heating properly. Job complete

Near Bardella Dr, Leander, TX 78641
Clif L.

Clif L.

WASHER WHIRLPOOL WTW7000DW3 Arrived on site to diagnose a washer that is leaving white film on clothes. Tested unit and found no error codes or mechanical failures the washer at this time. Advised homeowner on best cycles and options to use for best performance of machine. Also advised homeowner since they have a water softener they should reduce the amount of soap being used to prevent white film caused by excess sudsing. No further repairs are needed and no leaks were found at time of service.

Near Wennmohs Pl, Horseshoe Bay, TX 78657
Kevin B.

Kevin B.

DRYER MAYTAG MEDC300BW "Arrived on site and inspected dryer and found a small screw stuck in the felt ring. Gaps in Plastic drum ring is hitting it when rotating, After removing it noise has stopped. Quoted customer service fee only repair was completed."

Near Oak Ledge Dr, Austin, TX 78748
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site. Check for no operation issues. Found touchpad not reacting at all. Verified voltage going to unit and check connections. Will need Console assembly to repair unit and will bring main board for back up. Office to reschedule; ordrng 1 W11165145 (CONSOLE )

Near Emu Parade, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site. Check for no operation issues. Found touchpad not reacting at all. Verified voltage going to unit and check connections. Will need Console assembly to repair unit and will bring main board for back up. Office to reschedule; ordrng 1 W11165145 (CONSOLE )

Near Emu Parade, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site. Check for no operation issues. Found touchpad not reacting at all. Verified voltage going to unit and check connections. Will need Console assembly to repair unit and will bring main board for back up. Office to reschedule; ordrng 1 W11165145 (CONSOLE )

Near Emu Parade, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for dispenser door no opening or closing. Test unit and fond broken dispenser door. Replaced dispenser test unit and unit test good no leaks present at this time. Job complete.

Near Robert Kleburg Ln, Austin, TX 78749
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE254ESS0 Arrived on site to test unit for unit leaking. Test unit and found leak coming from diverter motor. Will need to order new sump and motor WPW10455261. Reschedule for Tuesday after noon after 12pm. ; ordrng 1 WPW10455261 (SUMP AND MOTOR )

Near Westover Rd, Austin, TX 78703
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW2 Arrived onsite for customer complaint of top load washer not coming on. Removed console and found control DOA. Confirmed incoming voltage of 120v. Ordering control and lid latch. R/S for Tuesday 2/26. All water connections were dry at time of service.; ordrng 1 W10838613 (lid lock assembly) and 1 W11170317 (CONTROL)

Near Littlewood Dr, Killeen, TX 76549
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived on site for a no cool condition. Found no cooling at all. Found dryer or restricted at Inlet. Replace dryer. Evacuated system. Recharge system. Also replaced user interface due to the display was very very dim. Customer will need to allow ample time for unit to cool to normal operating temperatures. All water connections are dry.

Near San Miniato St, Liberty Hill, TX 78642
Kevin B.

Kevin B.

COOKTOP JENN-AIR JIC4430XS Arrived on site and inspected cooktop and found it tripping breaker within 20 seconds of a element turning on. Spoke with tech line and checked each element three smaller elements are pulling 3 1/2 A each and largest one is 6 A. While testing each element cooktop did not trip breaker. Cooktop continued working boiling water in pan. Tech line suggested there may be something wrong with the breaker and if situation happens again it should be addressed first. Job complete 7724238040

Near Weston Ln N, Austin, TX 78733
Paul R.

Paul R.

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived onsite for the microwave/oven shocking when the chassis is touched and another appliance or metal is touched at the same time. I checked the voltage at the wall and it was correct. I checked for voltage from the chassis to the warming drawer and had 120VAC. I checked from the chassis to a 120V wall outlet ground and had 120VAC. I disconnected all of the components from the oven AM and still had voltage from the chassis. With the filter board and the J8 connector on the oven AM connected I was only getting 10VAC from L1 - N. Nothing on the oven is coming on. When I disconnected L1 & N from the filter and disconnected the J8 connector from the oven AM the chassis voltage dropped to 24VAC. Need to replace all of the oven control boards to complete service or possibly further troubleshoot. Ordering W11179310 CNTRL-ELEC, W11093254 PANL-CNTRL, W10692851 FILTER, W11238401 CNTRL-ELEC, W10915648 TRANSFORMR, W10886919 LMP-BASLES, W10883049 LATCH-DOOR, &

Near Electra, Lakeway, TX 78734
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to install previous diagnosed part. Gained access to control, removed failed control and installed new. Ran calibration and automatic test cycle. All tested good, no water leaks present."

Near Tordesillas Dr., Georgetown, TX 78626
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID WRV986FDEM00 "Arrived onsite for customer complaint of 5 door refrigerator turning on and off and light turning off along with no ice production in RC door. Ran test 056 and found no icemaker errors. Did find however in test 036 the icebox fan is barely moving. Did observe unit turning off and coming back on again. Unit will need power supply board, LED supply board and icebox fan. OF to R/S once Authorization is given from Lowe’s. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W10788814 (cntrl-elec (LED SUPPLY)) and 1 W10846539 (evaporator fan blade)"

Near FM2484, Killeen, TX 76542
Paul R.

Paul R.

COOKTOP JENN-AIR JGC3530GS0 Arrived onsite for the cooktop making a popping noise from the RR burner. I found the burner caps not on the correct burners. I placed the correct burner caps on the burners and tested. I found the center burner head and cap warped causing a pop and the flames not burning correctly. Need to replace the cap and the burner to complete service. Ordering W10691282 CAP-BURNER & W11043467 BURNR-HEAD. RS for Thu 2/28.; ordrng 1 W10691282 (CAP-BURNER) and 1 W11043467 (BURNR-HEAD)

Near Ranch Rd 620 N, Austin, TX 78734
James C.

James C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and installed new stops. Upper rack now staying on track properly. Job complete

Near Allegrini Street, Leander, TX 78641
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site. Checked for no call issues. Found thermistor and UI bad allowing ice to build up over the evaporator. Instructed customer On thawing out unit for 24 hours. Office to reschedule; ordrng 1 W11092503 (UI)

Near Curvatura, , TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site. Checked for no call issues. Found thermistor and UI bad allowing ice to build up over the evaporator. Instructed customer On thawing out unit for 24 hours. Office to reschedule; ordrng 1 W11092503 (UI)

Near Curvatura, , TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site. Checked for no call issues. Found thermistor and UI bad allowing ice to build up over the evaporator. Instructed customer On thawing out unit for 24 hours. Office to reschedule; ordrng 1 W11092503 (UI)

Near Curvatura, , TX 78132
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 Arrived onsite to install new wash basket and gearcase to top load washer from my prior diagnosis. Removed gearcase and inner wash basket. Installed new replacements. Reassembled. Calibrated unit. Unit completed successfully. Inner basket spins evenly and smoothly. No other issues found. All water connections were dry at time of service.

Near Broken Bow, Fort Hood, TX 76544
Arthur B.

Arthur B.

WASHER MAYTAG MVWB855DC2 Arrived onsite to install new cabinet wrapper to top load washer from my prior visit’s diagnosis. Removed and replaced cabinet and installed new replacement with tub ring and nameplate. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Nava Ct, Fort Hood, TX 76544
Kevin B.

Kevin B.

RANGE KITCHENAID KDRS467VSS04 arrived on site and inspected range and found when left front burner is ignited it will continue to spark throughout the entire knob rotation. Front burners are on their own circuit. Center front and rear three burners are separate. Spoke with tech line and they recommended replacing gas valve switch assembly to correct issue will also have spark modules on hand. 7724232142; ordrng 1 NEEDAUTHO and 1 WPW10371235 (valve-brnr)

Near Appaloosa Run, Austin, TX 78737
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS311SDHB01 Arrived on job to take photos of damage. Photos taken.

Near Cherry St, Blanco, TX 78606
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS322FDAB05 "Arrived on site for water leaking. Tested water dispenser no leaks from tubing,valve or filter housing,found drain pan full. Removed unit from enclosure found condenser fan motor not running diagnosed failed fan motor. Water not evaporating from drain pan due to failed motor. Ordering new motor return date set for tues. 2/26; ordrng 1 WPW10508362 (COND MOTOR)"

Near Jfk Dr, Austin, TX 78724
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE104ESS0 "Arrived on site for unit not washing, found pump motor failed, replaced pump and tested good, no leaks

Near Oakmountain Cir, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for unit shutting off,unit shutting on and off diagnosed faulty main control. Installed new main control powered unit on compressor and fans running unit working as designed."

Near Oakdale Dr, Sunset Valley, TX 78745
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL KUIX505ESS1 "9481Arrived on site for no ice. Ran diagnostics no water entering reservoir checked voltage no voltage to valve diagnosed failed sensor that is enclosed into pump. Installed new pump ran diagnostics weak water flow diagnosed faulty valve,installed updated water valve powered unit on ran diagnostics all pumps and valve working compressor and fan powered on unit working as designed. ; used 1 W10908287 (PUMP) from stock"

Near Palazza Alto Dr, Austin, TX 78734
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer not available for appointment because he had to leave for work by 12:30. Reschedule customer for 2/26/19 customer is requesting morning appointment he has to leave by 12:30 for work ; ordrng 1 CNOTES (CNOTES )

Near Canyon Lake, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer not available for appointment because he had to leave for work by 12:30. Reschedule customer for 2/26/19 customer is requesting morning appointment he has to leave by 12:30 for work ; ordrng 1 CNOTES (CNOTES )

Near Canyon Lake, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer not available for appointment because he had to leave for work by 12:30. Reschedule customer for 2/26/19 customer is requesting morning appointment he has to leave by 12:30 for work ; ordrng 1 CNOTES (CNOTES )

Near Canyon Lake, TX 78130
Tyler B.

Tyler B.

RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site for panel replacement, replaced panel and tested good. No gas leaks on site"

Near Orange Flower, Austin, TX 78729
Al R.

Al R.

WASHER MAYTAG MVWB765FW3 Arrived to inspect unit making clicking noise. Service tested the unit and unit unit tested as designed. Customer was concerned about the clicking noise during th agitating cycle. I informed the customer the noise is normal.

Near Poplar Rd, Temple, TX 76502
Paul R.

Paul R.

WASHER WHIRLPOOL WFC7500VW2 Arrived onsite for the washer to r place the previous diagnosed parts. I replaced the CCU again and tested the unit. The start and cancel buttons would not respond and the display was dead with the new control. I installed the old control again so the customer could at least use the unit. Ordering WPW10192966 CNTRL-ELEC. RS for Tue 2/26.; ordrng 1 WPW10192966 (CNTRL-ELEC)

Near Hudson Bend Rd, Austin, TX 78734
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for faulty control installed new control powered unit on lights working as designed.

Near Everest Ln, Austin, TX 78727
Steve C.

Steve C.

WASHER MAYTAG MVWB850YW0 Arrived on site customer advised that he doesn’t want to proceed with any repair or service. Did not collect any service fee due to no diagnosing of the unit.

Near Runners Ridge, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL GI6SDRXXY02 "Arrived on site to inspect frost buildup in freezer. Upon further inspection, I found frost built up at the bottom of the FC door and in the bottom of the FC section at the opening. I found that the FC door gasket is sealing properly and I had sealed the gapping in between the cabinet and chassis. I contacted Techline and spoke to Andrew and advised of the issue and Andrew advised to lower the FC door is possible and use my heat gun to reshape the gasket. I lowered the fc door as far as it would go and reshaped the gasket and tested the door. It is sealing properly as before. I advised the customer of the repair. No water leaks observed during service. I did not charge the customer a service fee due to this being the same issue as before. Job completed."

Near Freemont Cir, Round Rock, TX 78681
James C.

James C.

OVEN KITCHENAID KEBS107SSS04 Arrived on site and tested operation. I found no heat from oven. Tested thermal fuse and found to have failed. ; ordrng 1 WP8304452 (fuse-thrml)

Near Lions Lair, Leander, TX 78641
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8800YW0 "arrived on site to inspect washer softener dispenser not dispensing. I placed the unit in diagnostics with no error codes and the unit did not dispense any water into the softener dispenser and the water flow was very low in the detergent dispenser. I tested the water log valve manually and found that it is not operating properly. I found that the screens at the connections were badly clogged with debris.Unit operates as designed. No water leaks observed during service, job completed."

Near Champions Corner Dr, Leander, TX 78641
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH31017FS "Arrived on site for “intermittent operation “ complaint. Inspected unit and found upper interlock stripped from mounting screw. Switches are faulty, as well. Removed and replaced interlocks and switches. Tested unit. Unit is performing as designed."

Near Tramson Dr, Austin, TX 78741
Al R.

Al R.

OVEN MAYTAG MGR8700DS3 Arrived to calibrate unit for customer who is selling his house.Calibrated and tested the unit and unit tested as designed.JOB COMPLETE

Near Bishop Dr, Waco, TX 76710
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 On site for the unit is still not making ice. Tested the unit and found the icemaker is empty on the tray. Called Whirlpool Sr#7724236626 And advise that the fill tube is frozen. Will need to order the freezer door. Office will need to reschedule the customer.; ordrng 1 LW11026427 (FREEZER DOOR BLK)

Near Fallsprings Way, Manor, TX 78653
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH78019HZ0 Arrived on site to test unit for touch pad not working. Test unit and found bad panel. Replaced door test unit and unit test good job complete

Near Circle Dr, Austin, TX 78736
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site. Check for no ice issues. Found bad water valve not allow water to icemaker. Replaced water valve and cycled, all functions tested OK. No leaks present. Job complete"

Near Ridge Park Drive, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site. Check for no ice issues. Found bad water valve not allow water to icemaker. Replaced water valve and cycled, all functions tested OK. No leaks present. Job complete"

Near Ridge Park Drive, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site. Check for no ice issues. Found bad water valve not allow water to icemaker. Replaced water valve and cycled, all functions tested OK. No leaks present. Job complete"

Near Ridge Park Drive, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replace panel. Replaced panel no damage found on new panel job complete

Near Twisted Oaks Ln, Kyle, TX 78640
Steve C.

Steve C.

VENTHOOD KITCHENAID KXW9736YSS0 Arrived on site for the unit lights are not working. Found the light bulb broke inside the socket. Replaced both lights and tested unit. Unit works properly and job complete.

Near Blanco Cove, Georgetown, TX 78633
Robert J.

Robert J.

WASHER WHIRLPOOL WFW92HEFC0 "Arrived on job for complaints of not dispensing detergent. Found dispenser motor not activating cartridge. Replaced control board,tested operation all functions working properly. No leaks detected at time of service."

Near Split Rail Dr, San Marcos, TX 78666
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for “no ice production” complaint. Inspected unit and found icemaker faulty. Was sent out with wrong icemaker, due to using wrong model number. Ordering new and correct icemaker. Found ice forming around adapter and rear wall junction. Ordering gaskets. Return for repairs on 02/26. No leaks detected, at time of service.; ordrng 1 W11294907 (ICEMAKER) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket)"

Near Welsh Way, Del Valle, TX 78617
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4816FW0 "Arrived on site and inspected washer and found error code for long fill. Replaced valves and found water flow is still bad on cold water. Recommended to customer that a plumber be consulted to correct water flow. No further repair can address issue, No water leaks from connections at time of service ,job complete"

Near Idlewood Cove, Austin, TX 78745
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW92HEFC "Arrived on site and found error code F1E1, replaced ACU and washer will now complete a diagnostic cycle. No water leaks from connections at time of service, job complete"

Near Buckminster Ct, Austin, TX 78746
Steve C.

Steve C.

OVEN KITCHENAID KODE300ESS04 Arrived on site for the unit is getting too hot for both ovens. Tested for units at 350° for both ovens. Found the actual temperature for both ovens are at 370°. Calibrated the unit -20° on both ovens. Unit works properly and job complete.

Near Blanco Cove, Georgetown, TX 78633
James C.

James C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. Ran diagnostics and found a fault for no heat and motor noted running. Cleared codes and allowed diagnostics to continue. I found no operation from sump. I found all connections good to sump. Installed new sump and tested operation. I found unit now working properly and all water connections dry at time of service. Job complete

Near Tango Ct, Leander, TX 78641
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site for unit tripping breaker as plugged in, removed all plugs from control and plugged in unit, stated to plug in connectors and breaker popped, found no wire damage, found control to be shorted, replaced control and Testd good,"

Near N Lamar Blvd, Austin, TX 78753
James C.

James C.

DISHWASHER WHIRLPOOL WDF330PAHB0 Arrived on site and found dispenser door latch has broken. Installed new dispenser. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete

Near Ranch Rd 1869, Liberty Hill, TX 78642
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to diagnose a dishwasher with a loose handle. Found handle mounting studs turned 90° from proper position. Reset studs to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Cr Rd 141, Burnet, TX 78611
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site for the unit has frost buildup in the refrigerator section. Tested the unit and found the unit is not going into defrost due to the thermistor. Will use the ff evap motor On next visit due to the ice build up is solid ice. Advise the customer to turn the unit off the day before scheduling. Will need to schedule the unit with their range. Customer wants last call of the day as well.; ordrng 1 CNOTE (LAST CALL ) and 1 CNOTE (SCHEDULE W/ RANGE )

Near Kimberlite Drive, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to install previous diagnosed part. Gained access to rail assembly, removed broken rail and installed new. Added clip and tested opening and closing of freezer door. All tested good, no water leaks present."

Near Fisher Island Dr, Austin, TX 78717
Paul R.

Paul R.

COOKTOP GE ZGU385LSM2SS Arrived onsite to replace the previous diagnosed parts. I replaced the transformer and tested the unit. As soon as I plugged the unit into power it started sparking from the ignitors. I found the switch harness also defective . I replaced the harness and tested the unit. The unit is working as designed. Call complete.

Near Pawnee Pass, Austin, TX 78738
Al R.

Al R.

RANGE MAYTAG MER6600FZ1 Arrived to install previously ordered part. Removed and replaced the glass door.JOB COMPLETE

Near E Adams Ave, Temple, TX 76501
Paul R.

Paul R.

DRYER MAYTAG MEDB855DC4 Arrived onsite for the dryer that keeps turning off after 2 minutes. Ms stated it kept having PF show up and now it will not turn on at all. I found L1 missing at the wall outlet. I checked the breaker and it was not tripped. I turned it off and back on but still no L1. I advised the customer to call an electrician. Call complete.

Near San Benito Ct, Austin, TX 78738
Joseph C.

Joseph C.

WASHER AMANA NTW4516FW1 "Arrived on site for “noisy operation” complaint. Inspected unit and found pulley had come loose and ate through belt guard. Water lines had been reversed, but unit is still not receiving cold water. Ordering new inlet valve, selector switch, control and belt guard. Return for repairs on 02/26. No leaks detected, at time of service.; ordrng 1 W10859568 (switch-cyc) and 1 W11210459 (VALVE) and 1 WPW10427633 (pulley shield)"

Near Grove Blvd, Austin, TX 78741
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on job for complaints not cooling. After exposing evaporator found completely iced over. Defrosted ice and discovered heater was not plugged in from factory. Reconnected tested operation, all functionality working properly."

Near Angel Hill Rd, Niederwald, TX 78640
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTE254ESS0 "Arrived on site. Check for Leaking issues. Found leaking coming from actuator on sump and motor. Replaced sump and motor and cycled, all functions tested OK. No leaks present. Job complete"

Near Wentworth, Spring Branch, TX 78070
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTE254ESS0 "Arrived on site. Check for Leaking issues. Found leaking coming from actuator on sump and motor. Replaced sump and motor and cycled, all functions tested OK. No leaks present. Job complete"

Near Wentworth, Spring Branch, TX 78070
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTE254ESS0 "Arrived on site. Check for Leaking issues. Found leaking coming from actuator on sump and motor. Replaced sump and motor and cycled, all functions tested OK. No leaks present. Job complete"

Near Wentworth, Spring Branch, TX 78070
Lou S.

Lou S.

OVEN KITCHENAID KEBI101DBL8 "arrived on site to inspect oven door glass. Upon further inspection, I found the inner door glass broken and the door gasket had a burn hole in it. I removed and replaced the inner door glass and am ordering the door gasket. Also ordering a CNOTE-LSO. Customer requested the office call to schedule return service due to availability. ; ordrng 1 CNOTE (LSO) and 1 W10877014 (gaskt-door)"

Near Brookwood Cir, Austin, TX 78750
Joseph C.

Joseph C.

RANGE KITCHENAID KSDB900ESS1 "Arrived on site for “touch panel not responding at certain points” complaint. Console, that I was sent with, was dented on right end. This prevents end cap from fitting properly. Will neèd to order new one. Return for repairs on 02/28. No leaks detected, at time of service.; ordrng 1 W10913685 (panl-cntrl)"

Near Westover Rd, Austin, TX 78703
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on job for complaints of taking to long to pre heat. Tested oven temperature, found operation normal."

Near Arapaho Drive, , TX 78640
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8900BC0 "arrived on site to insect washer not spinning. I placed the unit in diagnostics with no error codes. When the unit got to the spin test, it shut down and showed error code F51. I drained the remaining water out and manually tested the agitate and spin modes and the unit did neither. I tilted the unit back and found that the rotor/stator bolt was loose and the rotor was not making s good connection with the stator. I tightened the bolt and tested and t(e unit operated as designed. I found that the water flow into the dispensers was low. Tested the valve and found the connection screens blocked with debris. I removed ad replaced the water log valve and tested and the unit operated as designed. I advised the customer of my repairs. No water leaks observed during service, job completed."

Near Edelweiss Dr, Cedar Park, TX 78613
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519FS0 "arrived on site to inspect microwave error code. Upon further inspection, I opened and closed the unit door and the interior light failed to come on, but after a few seconds, it came on. I removed and replaced all three switches and both interlocks and tested the unit and it operated as designed. I advised the customer of my repairs. Job completed."

Near Sierra Mar Loop, Leander, TX 78641
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for “left fresh foods door does not easily close” complaint. Unit was previously misdiagnosed. Found door closers worn and mullion action stiff. Ordering new mullion and door closers for both doors. Will need to lower front feet, to raise front elevation, as well. Return for repairs on 02/28. No leaks detected, at time of service.; ordrng 1 W11177238 (MULLION (GREY)) and 2 WP12028505AP (ref dr closer cam)s"

Near Westover Rd, Austin, TX 78703
Clif L.

Clif L.

DRYER SAMSUNG DV45H7000EW/A2 Arrived on site to diagnose a dryer that is squealing. Tested unit and found idler pulley gaulded causing noise. Replaced idler pulley and tested unit. Found all is functioning properly at this time.

Near Escalar Dr, Buchanan Dam, TX 78609
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS315SDHM00 "Arrived on site for water hot dispensing. Performed diagnostics and tested water dispenser. Pulled unit out and water started leaking from line to unit. Found loose connection to refrigerator. Tighten connection, no water leaks present. Tested voltage to valve while activating dispenser and found within range. Traced from valve and to water reservoir. Found reservoir frozen and small leak at filter head. Removed filter head and installed new. Thawed water reservoir and turn temperature up 1. All tested good, no water leaks present."

Near Lyndhurst St, Austin, TX 78717
Tyler B.

Tyler B.

DRYER WHIRLPOOL MEDC555DW2 "Arrived on site for no heat, found 240 at wall, tested unit heated, found outlet loose cause intermediate connected advised outlet needs replaced.

Near Palo Duro Rd, Austin, TX 78757
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 "Arrived on site. Check for water issues. Found water valve not shutting all the way allowing water to come into unit. Replaced housing and tested, all functions tested OK. No leaks present. Job"

Near Garden Laurel, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 "Arrived on site. Check for water issues. Found water valve not shutting all the way allowing water to come into unit. Replaced housing and tested, all functions tested OK. No leaks present. Job"

Near Garden Laurel, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 "Arrived on site. Check for water issues. Found water valve not shutting all the way allowing water to come into unit. Replaced housing and tested, all functions tested OK. No leaks present. Job"

Near Garden Laurel, New Braunfels, TX 78130
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for adapter replaced, removed ice box, replaced adapter kit. An tested good, no water or air leaks on site"

Near Bianco Terrace, Georgetown, TX 78626
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDFE104DSS0 Arrived on site to replace board harness and panel and sump and motor. Replaced sump and motor then harness then installed board. Opened box for panel and found connection for panel was broken. Will order new panel wpw10537336 rescheduled for wednesday. ; ordrng 1 WPW10537336 (PANEL )

Near Polo Club Dr, Austin, TX 78737
Lou S.

Lou S.

WASHER WHIRLPOOL MHW5500FW1 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the air trap hose and tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Mingus Dr, Cedar Park, TX 78613
Robert J.

Robert J.

REFRIGERATOR KENMORE 106.573607 "Arrived on job for complaints of no ice production. Attempted Bypass on ice maker,did not run. Replaced ice maker ran test all functionality normal. No leaks detected at time of service."

Near Caraway, Kyle, TX 78640
Joseph C.

Joseph C.

WASHER WHIRLPOOL CHW9160GW0 "Arrived on site for “F21 error code” complaint. Inspected unit and found drain pump loaded with grit. Impeller is jammed and pump needs replacing. Removed and replaced drain pump. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Manor Rd, Austin, TX 78723
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH32517AS1 "arrived on site and inspected microwave and found transformer and wiring harness have burnt out, attempting Repair is not recommended, damage is too significant microwave should be replaced for safety. 7724180908"

Near Willow Walk Cove, Austin, TX 78737
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on job for complaints of no ice. E2 error code cant find home position. Replaced icemaker continued to give e2 error code. Will need UI Control board to complete.; ordrng 1 W10894103 (cntrl-elec) and 1 W11294907 (ICEMAKER )

Near Brookmeadow Dr, Wimberley, TX 78676
Lou S.

Lou S.

DRYER MAYTAG MEDB765FC0 "arrived on site to inspect dryer with no heat. Upon further inspection, I found that the element, cutoffs and fuse were open. Also found a large amount of lint within the filter and inside the cabinet. I removed and replaced the element, fuse and cutoffs and tested. Unit operated as designed. I cleaned the lint from the unit as well and advised the customer to empty the lint filter after every load. Job completed."

Near E Cypress Creek Rd, Cedar Park, TX 78613
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KSRA25FKSS00 Arrived on site for unit getting too cold. When I arrived the unit was unplugged. The customer is using the garage fridge as this one in the kitchen is not working properly. I plugged the unit back in and all functions started up correctly. The refrigerator section thermister ohmed out properly for a warm unit. I really can’t tell anything at this time. The customer feels it is possible they had blocked the air vents but he is not sure. All water connections are dry this time. If problem persists customer will give us a call.

Near Amber Ln, Jarrell, TX 76537
Steve C.

Steve C.

MICROWAVE AMANA AMV2307PFS2 Arrived on site for the unit door is not closing and will turn off when pressing start. Tested the unit and found the unit is working properly. Advise the customer not to close the door from the right bottom section of the door due to the doorlatch not closing properly. Unit heat and works properly.

Near Silent Harbor Loop, Pflugerville, TX 78660
Diego G.

Diego G.

WASHER WHIRLPOOL WFW95HEDC0 "Arrived on site. Check for latch and water level issues. Found error code for bad latch and error for bad water level sensor. Replaced water level sensor and latch assembly and ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Spanish Trail, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WFW95HEDC0 "Arrived on site. Check for latch and water level issues. Found error code for bad latch and error for bad water level sensor. Replaced water level sensor and latch assembly and ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Spanish Trail, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WFW95HEDC0 "Arrived on site. Check for latch and water level issues. Found error code for bad latch and error for bad water level sensor. Replaced water level sensor and latch assembly and ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Spanish Trail, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR ELECTROLUX E32AR85PQSC "Arrived on site for freezing in fresh food. Removed evaporator cover found prev. company cut into harness,good frost pattern on evaporator fan is running good. Diagnosed unit will need main control,sensor and harness. Harness is insulated into cabinet; ordrng 1 297110400 (THERMISTOR) and 1 297326501 (CONTROL)"

Near Varner Ct, Austin, TX 78732
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site to replace door for refrigerator. Replaced door in town when hole plugs were installed one broke. Plug will need to be ordered to complete repairs. Return date is set for 2/27/19.; ordrng 1 WP12246610 (plug-hndle)

Near Ocotilla Dr, Marble Falls, TX 78654
Clif L.

Clif L.

DRYER WHIRLPOOL WED8500DC1 Arrived on site to diagnose a dryer that is throwing airflow error codes. Tested unit and found there Mr. has come on mounted from duct assembly. Remounted thermistor and tested unit. Found all is functioning properly at this time.

Near St Andrews St, Meadowlakes, TX 78654
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for the unit is leaking water. Found the water leak is coming from the drain pump. Found the drain pump is not attaching to the sump and motor properly. Replaced the sump and motor and drain pump. Tested the unit and unit is working properly. All water connections were dry at the time of service.

Near Manor, TX 78653
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site for the unit left rear corner will not go level. Tested the unit and found the compressor support tray is bent on the left side. Unit will need a new compressor support tray and will use the rollers and rivets on the next visit. Will need two hours to complete the repair and a second man due to the unit must be laid down. No water connections to the units. Office will need to contact the customer and reschedule.; ordrng 1 CNOTE (2MAN) and 1 CNOTE (2 HRS)

Near William Mckinley Way, Manor, TX 78653
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM354DSS4 "arrived on site to inspect dishwasher leaking. I found that the sump/motor assembly was not seated correctly and the clips weren’t secured causing water to rush out of the unit upon starting it. When I pulled the sump/motor assembly, I found that the someone had removed one of the clips and replaced it with a dryer cord clamp. I replaced the sump/motor assembly and after adjusting the installation, I tested the unit and it operated as designed, with no water leaks observed. Job completed."

Near S Ridge Cir, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JDB9000CWS3 Arrived on site to test unit for front panel damaged. Found damaged on left side of panel. Replaced panel. Checked panel and found no damaged on new panel job complete

Near Clawson Rd, Austin, TX 78704
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived onsite to replace the previous diagnosed parts. I replaced the right side upper rack adjuster. The door closes properly now. Call complete.

Near Sendera Bonita, Lakeway, TX 78734
Clif L.

Clif L.

ICE MACHINE JENN-AIR JIM158XYRS2 Arrived on site to diagnose an ice machine that is not producing ice. Tested unit and found circulation pump failed due to calcium buildup in waterfall assembly causing back pressure and pump. Replaced pump today but waterfall tube will need to be replaced to complete repairs. Return date is set for 3/1/19 per homeowners request.; ordrng 1 W10863947 (tube)

Near Hannahs Way, Burnet, TX 78611
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT970SAHZ "Arrived on job for complaints of dispenser not working. Found the dispenser door not opening correctly. Replaced dispenser,tested operation. All operation functioning properly"

Near Arapaho Drive, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for damaged doors found dents on freezer and fresh food door. Removed both doors installed new doors and nameplate. House is new left protective film on doors checked door seals good

Near Burnet Rd, Austin, TX 78757
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site. Check for no ice issues. Found fill tube frozen over due to water valve seeping water slowly into icemaker. Replaced water valve in cycles, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site. Check for no ice issues. Found fill tube frozen over due to water valve seeping water slowly into icemaker. Replaced water valve in cycles, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site. Check for no ice issues. Found fill tube frozen over due to water valve seeping water slowly into icemaker. Replaced water valve in cycles, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WETLV27HW0 "Arrived on site. Replaced lid lock assembly and ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WETLV27HW0 "Arrived on site. Replaced lid lock assembly and ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WETLV27HW0 "Arrived on site. Replaced lid lock assembly and ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Clif L.

Clif L.

REFRIGERATOR FRIGIDAIRE LFTR2032TF Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found evaporator fan motor and freezer not running. Fan motor will need to be replaced to complete repairs. Return date set for 3/1/19 per homeowners request and with a PM request.; ordrng 1 242077702 (motor)

Near L Debo Dr, Burnet, TX 78611
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for no call condition. Removed every placed defective suction line valve/tubing. Evacuated system. Recharge system. All operations started normal. Customer will need to allow ample time to reach proper operating temperatures. All water connections are dry.

Near Briar Park Dr, Georgetown, TX 78626
Lou S.

Lou S.

MICROWAVE JENN-AIR JMV8208WP1 arrived on site to install previously diagnosed and ordered part. Installed the upper grille and tested and the unit operated as designed. Job completed.

Near Grist Ln, Cedar Park, TX 78613
Chase S.

Chase S.

DISHWASHER WHIRLPOOL WDF330PAHB2 WDF330PAHB2 Arrived on site. Checked dishwasher for not powering on. Inspected junction box and found neutral wire backed out of wire nut. Trimmed back wires and secured wire nut. Ran dishwasher through test cycle and all functions check good. No water leaks present at time of service. Job complete.

Near Gato Ln, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ "Arrived on site for refrigerator making high pitch sound when dispensing ice. Tested ice dispenser and customer was complaining of a high pitch sound. Tested voltage to motor and found within range. Removed motor and installed new. Operation tested normal. All else tested good, no water leaks present"

Near Mandarin Flyway, Cedar Park, TX 78613
Steve C.

Steve C.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to replace the control board and the TOD due to the unit not working. Replace both parts and tested the unit. Unit works properly and job complete.

Near Penny Royal Dr, , TX 78660
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “noisy operation” complaint. Inspected unit and found oil leaking from gearcase. Oil damaged cam and actuator. Washplate broken. Will need washplate before continuing with repairs. Rear suspensions are worn out, as well. Will need to remove and replace gearcase, suspensions, and washplate. Actuator and cam have been replaced, already. Return for repairs on 02/26.; ordrng 1 W10752283 (washplate)"

Near Stoney Meadow Dr, Del Valle, TX 78617
Luis M.

Luis M.

WINE COOLER KITCHENAID KUWS24RSBS24 "Arrived on site for no cool. Lights on fan and compressor not running,advanced timer unit powered on,diagnosed timer not exiting after defrost failed timer. Installed new defrost timer powered unit on compressor and fans running unit working as designed.

Near Hillview Green Ln, Austin, TX 78703
Kevin B.

Kevin B.

DRYER MAYTAG MUE2000AYW "Arrived on site and found previous diagnosis of filtering was incorrect after disassembling dryer found noise was coming from lowest support wheel. Replaced support wheel and dryer is now quiet. No lift found at time of service, job complete."

Near Bunny Run, Austin, TX 78746
Paul R.

Paul R.

OVEN JENN-AIR JJW2830WP2 Arrived onsite for the oven getting an F8E0 error code. I checked stored codes and the unit had the F8E0 error stored twice. I cleared the codes and I tested the fans and both fans are working as designed. I explained to mr what this code can do if it is stored in the oven and not erased from the controls memory. I tested both ovens at 350 degrees and both reached the set point and are working as designed. Call complete.

Near Conference Cove, Austin, TX 78730
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher getting error code F2-E2. Performed diagnostics mode and found control not sending voltage out. Removed failed control and installed new. Tested unit and found UI not responding and when door is closed it will go in drain mode. Found failed UI. Schedule return for Tuesday the 26th. Customer requested AM for return. ; ordrng 1 W11116422 (PANEL/UI)

Near Tall Cedars Rd, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

VENTHOOD WHIRLPOOL KXW9736YSS0 "Arrived on site to install previous diagnosed parts. Gained access to switches and confirmed wiring and found missed wired switches. Corrected wire and installed new motor. Found unit operating on speed 1 and 2 but would not go to 3rd speed. Spoke with service manager, will contact builder. Not able to gain access to junction box, due to the way unit is installed. ; ordrng 1 SEECHASE (SEE CHASE)"

Near Cypress Springs Way, , TX 78633
Arthur B.

Arthur B.

REFRIGERATOR FRIGIDAIRE FGSS2635TF1 "Arrived onsite to install new auger motor,drive shaft and Rh rail to SxS refrigerator from prior tech’s diagnosis. Removed all faulty parts and installed new replacements. Reassembled and tested. Ice now dispenses as intended. Drawer now sits as intended. No other issues found. All water connections were dry at time of service"

Near Mystic Mountain Ln, Belton, TX 76513
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017FS "Arrived on site, apartment complex canceled call, no services were performed, job complete"

Near Brezza Lane, Austin, TX 78748
Diego G.

Diego G.

WASHER WHIRLPOOL MVWC565FW1 "Arrived on site . Check for no operation issues. Found 120 V going to main control but nothing kicking on. Replaced main control and ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Leisure Village Dr, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL MVWC565FW1 "Arrived on site . Check for no operation issues. Found 120 V going to main control but nothing kicking on. Replaced main control and ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Leisure Village Dr, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL MVWC565FW1 "Arrived on site . Check for no operation issues. Found 120 V going to main control but nothing kicking on. Replaced main control and ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Leisure Village Dr, New Braunfels, TX 78130
Al R.

Al R.

DRYER AMANA NED4655EW1 "Arrived to inspect unit not drying. Removed and replaced the fuse, cutoff and timer. Reassembled the unit and the unit tested as designed"

Near S General Bruce Dr, Temple, TX 76504
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5000DW1 "arrived on site to inspect washer not dispensing water into the tub. Placed the unit in diagnostics and it showed error code F8E1-Low Fill/No Fill. Cleared the code and continued with testing. Unit operated as designed, but the cold water flow was very low. Turned the water off and inspected the valves and found a large amount of debris in the screens. I advised the customer of my findings and removed and replaced the valve and retested. The unit operated as designed. No water leaks observed during service, job completed. Customer does not have an email to send receipt to."

Near N FM 620, Austin, TX 78726
Paul R.

Paul R.

COOKTOP WHIRLPOOL RCS3014RS04 Arrived onsite for the cooktop that will not heat or turn on. I found the circuit breaker turned off in the outside breaker panel. I explained to ms that the AT&T cable box open also. I turned the breaker on and tested the unit. Ms stated the RR element hadn’t been working. I found the element to connected in the block correctly and corrected it. The cooktop is working as designed.Call complete.

Near Walhill Ln, Austin, TX 78759
Paul R.

Paul R.

WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer not advancing past the wash cycle. I found the tub full of water and the unit unplugged from the wall. I plugged the unit in and powered it up. The unit was in wash. I cancelled the cycle and the unit drained properly. I checked stored error codes and found none. I ran the auto diagnostics cycle and the unit completed the cycle and worked as designed. I ran the cycle a 2nd time and it worked again as designed. I went over detergent use and amounts with ms. There were no water leaks present at the time of service. Call complete. Use Authorization # MIZRG00EPL1.

Near Penelope Cir, Austin, TX 78759
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KUDS30FXSS3 "Arrived on site and replaced pump and motor and now dishwasher is operating properly, collected total for parts, no water leaks from connections at time of service, job complete"

Near Bruton Springs Rd, Austin, TX 78733
Wesley P.

Wesley P.

WASHER MAYTAG MVWX655DW1 Arrived onnsite and found jammed drain. Removed and replaced drain pump. All ch is good. Unit is operating leak free.

Near Almodine Rd, Manor, TX 78653
Robert J.

Robert J.

DRYER AMANA NED4655EW1 Arrived on job for complaints of no heat. Found the thermal cut off open. Replaced thermostat and test. Heat and air flow good.

Near Rocha Dr, Buda, TX 78610
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived onsite for customer complaint of OTR microwave not heating. Used microwave safe test light and found no lights illuminated. Uninstalled microwave and removed magnetron,capacitor and diode. Installed new replacements. Reassembled and reinstalled. Tested unit with 1 cup of water@2mins. Water was boiling. No other issues found."

Near W Main St, Cameron, TX 76520
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDFE104DBL0 Arrived on site and found glass in pump and motor. Removed with pliers. Unit is now operating smoothly. All checks good. Advised customer on use and care. Advised on glass.

Near Mill Creek Rd, Pflugerville, TX 78660
Brandon C.

Brandon C.

WASHER MAYTAG MVWB755DW0 "Arrived on site for customer control f error code, and unit not working. Found lid lock error code, I entered diagnostic mode and cleared error codes and ran calibration, tested lid lock several times, unit passed all tests at time of service."

Near Boothill Dr, Austin, TX 78748
Robert J.

Robert J.

DISHWASHER WHIRLPOOL KDPE234GPS0 Arrived on job for complaints of not washing. Found motor not running. Replaced sump and motor. Test operation. No leaks detected.

Near Indigo Cove, Kyle, TX 78640
Brandon C.

Brandon C.

WASHER GE WPGT9150HWW "Arrived on site for customer complaint of unit leaking into tub when not in use, found faulty water valve, I replaced valve unit tested good."

Near Falling Oaks Pl, The Hills, TX 78738
Thomas L.

Thomas L.

WASHER MAYTAG PAVT244AWW "Replaced failed motor, pump, and Belt. All operations are now normal. All water connections are dry."

Near E Pecan St, Burnet, TX 78611
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for customer complaint of unit not powering on, found faulty control board. I replaced control, unit tested good."

Near Vigen Cir, Austin, TX 78748
Clif L.

Clif L.

MICROWAVE KITCHENAID KOCE500ESS05 arrived on site to diagnose a microwave that is canceling re-heat cycle when on auto sensing and the door is opened. Contacted tech line and spoke with Mike he advised the computer is coded that way and there are no repairs needed at this time. Homeowner to contact customer service for this issue if problematic.Sr#7724218145

Near Ridge Oak Dr, Austin, TX 78731
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 Arrived on job for complaints of no lights. Found module for freezer light open. Replaced module and operation now normal.

Near Field Corn Ln, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR IKEA ISC23CDEXB00 Arrived on site for freezing in fresh food. Removed diffuser found diffuser door not sealing causing air to enter when diffuser door is closed. Removed faulty diffuser installed new diffuser powered unit on tested diffuser unit working as designed.

Near Davis Ln, Austin, TX 78748
Clif L.

Clif L.

DRYER WHIRLPOOL WED7500GW0 Arrived on site to replace motor for dryer. His blower wheel was locked onto motor shaft I had to break blower wheel off to replace motor. Replaced blower wheel as well and tested unit. Found all is functioning properly at this time.

Near Shepherd Mountain Cove, Austin, TX 78730
Leonardo C.

Leonardo C.

DISHWASHER IKEA IUD8555DX0 Arrived on site to replace sump and motor. Replaced motor test unit and no water going in to u it. Replaced valve test unit and unit getting water and washing no leaks present at this time. Job complete.

Near Buffalo Pass, Austin, TX 78745
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site to test unit for door not closing. Test unit and found door had come of the hinge on the right side. Secured hinge test unit and unit test good job complete. Also saw the trim on left side holding the screw for the unit was moving when opening and closing g door. Showed customer because the trim could break from opening and closing the door job complete

Near La Canada Way, , TX 78669
Steve C.

Steve C.

WASHER WHIRLPOOL WTW6600SW2 Arrived on site to replace the control and suspension rods due to f1 error and weak suspension. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Starview Ln, Georgetown, TX 78628
Thomas L.

Thomas L.

WASHER WHIRLPOOL MVWX655DW0 Arrived on site for unit not agitating properly. Tested unit and found that the unit has a failed gearbox. I also found that the lid lock was not working properly. It would just sit and flash and not unlock. The customer does not wish to proceed any further with the expenses of the repairs. He would also like to know if he could be reimbursed for his impeller.

Near Rock House Dr, Liberty Hill, TX 78642
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW0 Arrived onsite for customer complaint of fabric softener portion of dispenser leaks out. Found softener portion of drawer broke causing softener to leak out. Ordering new drawer. R/S for Friday 2/22. All water connections were dry at time of service.; ordrng 1 W10919352 (drawer)

Near Bay Dr, Temple, TX 76502
Diego G.

Diego G.

VENTHOOD FRIGIDAIRE FHWC3055LSA Arrived on site. Checked for noise issues. Found blower vibrating too much. Will need blower assy to repair unit. Rescheduled for 2/25/19; ordrng 1 5304482255 (blower assembly)

Near Stagecoach Way, Canyon Lake, TX 78133
Diego G.

Diego G.

VENTHOOD FRIGIDAIRE FHWC3055LSA Arrived on site. Checked for noise issues. Found blower vibrating too much. Will need blower assy to repair unit. Rescheduled for 2/25/19; ordrng 1 5304482255 (blower assembly)

Near Stagecoach Way, Canyon Lake, TX 78133
Diego G.

Diego G.

VENTHOOD FRIGIDAIRE FHWC3055LSA Arrived on site. Checked for noise issues. Found blower vibrating too much. Will need blower assy to repair unit. Rescheduled for 2/25/19; ordrng 1 5304482255 (blower assembly)

Near Stagecoach Way, Canyon Lake, TX 78133
Chase S.

Chase S.

RANGE WHIRLPOOL WFE515S0ES2 WFE515S0ES2 Arrived on site. Found right side of bottom pull out drawer would not push all the way in and was very loose. Found the RH drawer glide not attached and sitting in side panel. Installed drawer glide and tested function of drawer and all functions of unit. All checked good after repairs. Job complete

Near E Hwy 290, Austin, TX 78737
Wesley P.

Wesley P.

DRYER WHIRLPOOL n/a Arrived onnsite and found no ms. Found power but no operation.

Near W 6th St, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC604FSS01 Model home. Arrived on site for door issues. Found right side door out of alignment and not sealing correctly. Adjusted hinge assembly tested operation of door checked door seal good.

Near Encanto Place, Austin, TX 78737
Tyler B.

Tyler B.

WASHER GE GCWN2800D0WW "Arrived on site for unit not spinning, found door switch not plugged back in from prior visited, corrected and tested good, no leaks on site"

Near Adriana Ln, Hutto, TX 78634
James C.

James C.

OVEN WHIRLPOOL WGG745S0FS02 Arrived on site and tested operation. I found the lower averaged 387 at 350. I checked the calibration and found both ovens were calibrated up 30 degrees. I put both back to 0 and tested. I found lower oven averages 352 when set to 350. Tested upper oven and found the average temperature to be 349 when set to 350. Unit working properly and all functions test good. Job complete

Near Mossy Springs Drive, Leander, TX 78641
Thomas L.

Thomas L.

VENTHOOD WHIRLPOOL KVWB406DSS2 Arrived on site for new operation. Found unit to control but not out of control. Will order in office will reschedule.; ordrng 1 WPW10727063 (cntrl-elec)

Near Liberty Hill, TX 78642
Diego G.

Diego G.

DRYER WHIRLPOOL MED5500FC1 "Arrived on site. Check for noise issues. Found noise coming from piping going to exhaust. Added sound pads and adjusted piping, all functions tested OK. No leaks present. Job complete"

Near Dry Bear Creek, New Braunfels, TX 78132
Diego G.

Diego G.

DRYER WHIRLPOOL MED5500FC1 "Arrived on site. Check for noise issues. Found noise coming from piping going to exhaust. Added sound pads and adjusted piping, all functions tested OK. No leaks present. Job complete"

Near Dry Bear Creek, New Braunfels, TX 78132
Diego G.

Diego G.

DRYER WHIRLPOOL MED5500FC1 "Arrived on site. Check for noise issues. Found noise coming from piping going to exhaust. Added sound pads and adjusted piping, all functions tested OK. No leaks present. Job complete"

Near Dry Bear Creek, New Braunfels, TX 78132
Al R.

Al R.

REFRIGERATOR GE PFSFGBKXAWW Arrived to inspect French door GE with excessive frost buildup in freezer compartment. Confirmed the complaint and inspected the unit for possible warm air entering the unit. Looked behind the freezer bottom shelf and noticed a microwaveable meal had fallen behind the lowest drawer and was resting on the bottom right of the unit. Removed the entree and cleaned the gasket for the customer.

Near Ash Ln, Temple, TX 76502
Kevin B.

Kevin B.

DRYER MAYTAG MEDB835DW4 "Arrived on site and replaced drum wheels, belt and pulley, motor, fan blower, fan blower shroud, and added sound pads underneath motor mount, underneath fan shroud, and around exhaust tunnel where it exits rear bulkhead. This represents all moving parts in the dryer and any contact points where motor vibration could meet cabinet. If noise returns there are no further parts that could address the issue. Job complete."

Near Lunar Dr, Austin, TX 78745
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFF507ESS00 Arrived on site for leaking at right front corner of unit. Customer found water there Monday. Today unit is all dry. Water system is working without leaks. Drain pan is holding water. All water connections are dry currently.

Near Weeping Willow Rd, Marble Falls, TX 78654
Joseph C.

Joseph C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for “fuse blown during broil” complaint. Inspected unit and found thermal fuse blown, again. Removed and replaced thermal fuse. Tested on bake and broil. Unit is performing as designed."

Near Kincardine Way, Austin, TX 78754

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