Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8753 customer reviews

Joel G.

Joel G.

ICE MACHINE KITCHENAID KUID308ESS2 Arrived on site to diagnose ice machine getting too hot. Ran diags and verified all checked fine except for water coming to unit is very hot. Ice machine is trying to remove excess heat on evaporator due to hot water being supplied to ice machine and causing condenser and compressor to overheat also. Customer will need a plumber to repair water temperature issue going to ice machine. Verified no water leaks at time of svc call. Informed customer that this is where we’ll need to start since it all adds up to water temperature being high causing all issues.

Near Logan Ranch Rd, Georgetown, TX 78628
Joel G.

Joel G.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site to diagnose oven not keeping temp. Verified temperature swings out of range. Replaced main board and sensor. Also informed customer of best baking techniques and how oven preheats to allow best temperature while baking. Waiver signed before pulling unit out.

Near Fairway Ridge Rd, Georgetown, TX 78633
Al R.

Al R.

WASHER MAYTAG MVWC465HW2 Arrived to inspect washer not advancing.Confirmed the complaint and ran diagnostics and unit made a loud grinding noise after draining.Removed and replaced the cam (W10721967 truck stock) actuator and capacitor.Reassembled and tested the unit and unit tested as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE

Near Sleepy Hollow Dr, Pflugerville, TX 78660
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for range smell of gas when in use and outside of oven hot to touch with oven in use. Customer also made aware that there was a quick open flame at knob for rear left burner when she was using it. Tested and inspected unit and found small gas leak at rear left burner valve. Also performed temperature test on oven and found oven sensor misreading and running hot. Manifold assembly will need to be replaced as well as oven sensor Advised customer not to use unit.; ordrng 1 WPW10181986 (SENSOR )

Near Hidden Quail Dr, Austin, TX 78758
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the filter housing and tested the dispenser. The dispenser is working as designed. I turned the ice maker on. Call complete.

Near Vía Fortuna, Austin, TX 78746
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to install previous diagnosed parts. Removed unit and both controls with UI. Installed new controls and UI. Tested operation, all tested good at time of service."

Near Liberty Hill, TX 78642
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH1163XVB2 Arrived on site for the unit is making noise when in use. Tested the unit and found the diode arcing And it’s extremely loud. Replace the diode and found the control board is defective.

Near Blackman Ct, Hutto, TX 78634
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT750SAHV0 Arrived on site to diagnose a dishwasher that is not cycling properly. Tested unit and found pump and motor assembly shorted out and not running. Replaced pump and motor assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services for performed.

Near Silver Spur, Horseshoe Bay, TX 78657
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL GI6SARXXF06 "Arrived on site for customer complaint of unit having frost inside freezer section, found right side tracks not closing all the way causing air leak, ordering tracks and brackets. ; ordrng 1 CNOTE (AUTH) and 1 W10330991 (bracket) and 1 W10330993 (bracket) and 2 W10488000 (frz slide rail)s"

Near Apricot Dr, Kyle, TX 78640
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to find unit operating as designed with no stored error codes. Tested unit functions and found unit fills, drains, and washes as designed. No repair needed. Job complete"

Near Via Correto Dr, Austin, TX 78749
Clif L.

Clif L.

RANGE UNKNOWN ZDP366NPSS Arrived on site to diagnose a range that is throwing error codes when oven is used. Found airflow switch actuator bent from factory causing blower in unit not to activate airflow switch. Reset switch actuator to the proper position and tested unit. Found all is functioning properly at this time.

Near Trinidad St, Buchanan Dam, TX 78609
Wesley P.

Wesley P.

DRYER LG DLE2101W Arrived on site and found unit motor failing.

Near W Live Oak St, Austin, TX 78704
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and found unit touch pad display failing intermittently. Replaced touch pad display W11296171. Tested unit and found unit operating as designed.

Near Arapaho Drive, Kyle, TX 78640
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ2 Arrived on site to find unit door not registering door closed allow operation. Tested to find interlocks failing causing the unit not recognize the door closing. Replaced interlocks tested unit to find operations are as designed. Job complete

Near Martha Drive, Buda, TX 78610
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KFIS29BBMS00 Arrived on site to replaceprevious tech diagnostics . Found fresh food evap covered in frost and room temp. Defrosted evap . Replaced dampener control due to being rusted atmotor and thermistor HARNES . All checked normal on frost paten . Nonwater leaks detected at time of service . Job complete. Replaced rusted ice bin as well.

Near Milla Cir, Austin, TX 78748
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived to inspect freezer door not closing properly. Confirmed the complaint and noticed the gasket was damaged at the bottom.Removed and replaced the gasket, used my heat gun to form the gasket to the unit.Reassembled and unit now operates as designed.All water lines were dry at the time of service.JOB COMPLETE"

Near Brisa Bend Way, Round Rock, TX 78681
Ron J.

Ron J.

DRYER GE GTD42EASJ2WW Arrived.onsite for timer not / not advancing properly in timed dry or auto dry. Customer’s farther made me aware of the history. I advised based on the dryer not advancing in timed dry will be timer related. I advised the Normal Auto Dry cycle has an intergrated extended tumble within that cycle to prevent clothes from getting wrinkled. I advised this keep dryer for a long period of time after cycle has completed typically up to 2 1/2 hrs. I also explained this model did not have physical moisture sensors. Dryer use the control thermostat to advance during auto dry

Near Wellington Dr, Austin, TX 78723
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL GU2500XTPS1 Arrived on site for unit that will not start and has a blinking clean light. Tested unit and found that the control is not putting power to the heater. The heater is electrically good but is almost about to fail due to hard water buildup.

Near Cruden Cove, Georgetown, TX 78628
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Hat Bender Loop, Round Rock, TX 78664
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL GX5FHTXVQ07 Arrived on site to diagnose fridge frost at the bottom of frz. Found gasket warped at the bottom of frz door and causing an air leak. Replaced gasket and defrosted ice and frost. Customer to leave door closed for another 30 mins to allow gasket to form onto cabinet. Verified no water leaks at time of svc.

Near Mistflower Ln, Georgetown, TX 78633
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site for customer complaint of unit not heating, this model does not have a place for rinse aid, and it is a plastic tub with no sani rinse option. Heating element tested good, also found the dispenser door spring was not in correct position, I adjusted the door spring, unit tested good. I advised customer of drying expectations."

Near Sadler Drive, San Marcos, TX 78666
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL MRT118FFFE00 "Arrived on site to diagnose fridge freezing in ff side and frost on frz evap. 5 inch low side and 85 head pressure. Feel oil coming out from suction in the wall indicating a leak inside the cabinet. Called source, spoke w/ Ed, Verified no water leaks at time of svc call."

Near E Fox, Granger, TX 76530
Leonardo C.

Leonardo C.

VENTHOOD KITCHENAID KVWB400DSS2 "Arrived on site to find unit not responding. Tested unit to find unit has correct voltage. Tested to find control failing not allowing unit to power on. Replaced WPW10727063, tested to find failure corrected and unit operates as designed. Job complete"

Near Brackenridge St, Austin, TX 78704
Joel G.

Joel G.

REFRIGERATOR LG LFXS29766S/00 Arrived on site to diagnose fridge not cooling. Verified operation of fans. Discharge on compressor was room temp indicating a faulty compressor not moving refrigerant through system

Near Walnut St, Georgetown, TX 78626
Leonardo C.

Leonardo C.

VENTHOOD KITCHENAID KVUB606DSS3 "Replaced vent fan motor assembly, found existing fan blade broken missing several blades. Replaced both led lights and unit operating as designed job complete"

Near Sumalt Gap Way, Briarcliff, TX 78669
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site to diagnose a refrigerator with a door that is not sealing properly. Tested unit and found right side RC door gasket torn. Replaced door gasket and tested unit. Found all is functioning properly at this time.

Near Mahan St, Meadowlakes, TX 78654
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site for the unit is not cooling properly. Found the temperature in the refrigerator section is at 45°. The freezer section is working properly. Found the refrigerator Evaporator cover is covered with solid ice. Tested the unit in diagnostics and Test 39 thermistor short. Found the unit will need a new thermistor, control and fan motor. Advise customer to defrost the units due to solid ice. All water connections were dry at the time of service.; ordrng 1 CNOTE (DEFROST )"

Near E Vienna Dr, Hutto, TX 78634
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived to install previously ordered parts.Disassembled the unit and.Removed and replaced the harness kit.Witnessed a beautiful frost pattern on the fresh food evaporator before reassembled the unit.All water lines were dry at the time of service.JOB COMPLETE

Near Caribou Ridge Trail, Pflugerville, TX 78660
Arthur B.

Arthur B.

REFRIGERATOR JENN-AIR JS48NXFXDW01 "Arrived onsite for customer complaint of built in refrigerator cooling issues. When arrived, found RC @35F and FC @ 0F. Did find however upon inspection, RC display is @52F and can not adjust. Unit will need new RC thermistor and control box. All water connections were dry at time of service.; ordrng 1 WP2188820 (temp sensor) and 1 WPW10269711 (contrl-box)"

Near Wildflower Ln, Temple, TX 76502
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site and tested operation. Customer stated that the unit will go through fazes of making ice and not making ice. Unit is currently making ice so I verified temps and found that the freezer is at 3 degrees and the fresh food is at 39: degrees. Tested ice maker in diagnostics and found no faults. Tested sensors and thermistors and found thermistors tests good and the ice bin sensor tests good. Unit working properly at time of service. Job complete

Near Laurel Arbor Drive, Leander, TX 78641
Kevin B.

Kevin B.

MICROWAVE KITCHENAID KMBP100EBS01 "Arrived on site and replaced inner door, switches, harness, control, and outer door have already been replaced on previous visits this represents all parts associated with the door registering as closed. Techline will need to be contacted for advisement. Job complete"

Near Bardolino, Province of Verona 37011
Lou S.

Lou S.

WASHER LG WT5070CW "arrived on site to inspect washer vibration. Upon further inspection, I placed the unit in diagnostics showing no error codes. Unit operated as designed but was vibrating more than it should. Tilted the unit back and found that the rotor nut had backed off approximately 1/4 inch and the rotor was loose. I placed some loctite on the nut and retightened it and tested again. Unit operated as designed with normal vibration. Advised customer of findings/repairs. No water leaks observed during service, job completed."

Near Joppa Rd, Leander, TX 78641
Robert J.

Robert J.

WASHER GE GFWR2700H0WW Arrived on job for complaints of noise and off balance. Removed rear panel and rotor found the seal leaking and has also damaged rotor and stator. ; ordrng 1 CNOTE (2 MAN) and 1 CNOTE (2 HOURS ) and 1 WH01X21994 (seal oring) and 1 WH39X10013 (stator) and 1 WH39X10014 (rotor) and 1 WH45X10136 (tub asm rear)

Near Briarpatch Ct, Austin, TX 78737
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of noise in wash cycle. Ran diagnostics and found that change has dropped into groove between wash plate and basket. Removed change and test. Noise level normal. No leaks detected at time of service.

Near Purple Sage St, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for customer complaint of ice not dispensing, and ice bin not being able to be removed. Found ice maker bail arm will not shut off ice production, and auger motor seized up, also found ice bin not removable without excessive force. Ordering ice bin, ice maker, and auger motor ; ordrng 1 63052A001 (yoke,ice dispenser) and 1 W11185686 (ICE BIN)"

Near Bosque Dr, San Marcos, TX 78666
Wesley P.

Wesley P.

DRYER MAYTAG UNKNOWN Arrived onnsite and found symptom of gas coils failing. Unit heats and then stops and sometimes doesn’t heat. ; ordrng 1 MAYTAGGASCOILKIT (UNKNOWN ) and 1 NOMS (SEE PIC)

Near E Riverside Dr, Austin, TX 78704
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 Arrived on site and found failed Im valve. Replaced valve. Unit is now operating as designed. Advised customer on repair.

Near Algarita Ave, Austin, TX 78704
Clif L.

Clif L.

REFRIGERATOR LG LMXC23746D.ASBCNA0 "Arrived on site to diagnose a refrigerator that is not cooling properly. Unable to get a full diagnosis on the unit today as unit was completely off and has been without power for at least several days. Advised homeowner unit needs to be running at least 24 hours for a proper diagnosis. Will bring compressor, RC evaporator, and filter dryer on return trip if unit does not go properly within 24 hours. Homeowner will leave message with the office if problem persists. Left unit running prior to leaving home. Office to pro-form courtesy call to check on unit on the next business day.; ordrng 1 CNOTES (SEE ATTN NOTE)"

Near Oak Point Court, Liberty Hill, TX 78642
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8500DC2 "arrived on site to inspect washer unbalanced. Upon further inspection, I found the unit upstairs and sitting in a drain pan. I tested the unit in diagnostics showing error code F7E9, F0E5 & F0E3. Cleared the codes and continued with testing. Unit operated as designed with no unusual noises or vibration (unbalanced). I tilted the unit back and found where the rotor has been rubbing against the drain pan and leveling feet all the way up. The rubbing and off balance load explains the F7E9 error code. I lowered the feet and leveled the unit and tested again. Unit operated as designed. I recalibrated the unit. No water leaks observed during service. I explained my findings to the customer and made recommendations for use and care. Job completed."

Near Alloro Drive, Austin, TX 78717
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEBC207KSS05 Arrived on site to find out innermost door glass broken in half. Replaced inner door glass panel WP4449259. Unit operating as designed job complete.Inner door glass WP4449259.

Near Garden Villa Ln, Austin, TX 78704
Arthur B.

Arthur B.

DISHWASHER GE GSD2100V55BB Arrived onsite for dealer complaint of dishwasher pump not working. Connected unit to power. Found unit cycles as intended by using timer. Unit is brand new. No other issues found. No water source connected.

Near S General Bruce Dr, Temple, TX 76504
Wesley P.

Wesley P.

REFRIGERATOR MAYTAG MFI2269FRZ Arrived onnsite and replaced icemaker. All checks good. Unit is now operating as designed.

Near Friar Tuck Ln, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling issue. Found ice build up on fresh food evaporator,defrosted evaporator,installed new harness assembly,secured thermistor to correct location on suction line using foil tape and a zip tie. Secured cover with 4 screws. Advised customer on pizza storage compartment that can cause door to appear closed but not sealing correctly. ; used 1 W11033168 (HARNESS ) from stock"

Near Panorama Dr, Austin, TX 78732
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 Arrived on site for refrigerator with water line issues. Inspected unit and found line going from water valve to ice maker cracked. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Pfluger Farm Ln, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on job to seal cabinet and replace control. Replaced control and removed evaporator cover check placement of sensor and remove ice. Sealed cabinet per TEC line instructions. No leaks detected at time of service.

Near Torrington Ct, The Hills, TX 78738
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site for microwave oven combo getting error code F8-E0. Inspected unit and work area. Performed diagnostics mode and verified fault code. Tested cooling fan and found not powering on. Turned breaker off and removed unit. Inspected wire harness and disconnected connectors and inspected. Powered unit to test voltage and found fan operating. Assembled unit and tested. Installed unit and found possible power cord pressuring cabinet and cause interference with cooling fan. Corrected power cord.Preheated oven and tested all other components. All tested good.

Near Liberty Hill, TX 78642
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE104ESS1

Near Ullswater Cove, Austin, TX 78750
James C.

James C.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and installed new gear case, belt and drive pulley assembly. Ran calibration and auto diagnostics. Unit tests good and all water connections dry at time of service. Job complete"

Near W Park St, Cedar Park, TX 78613
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived onsite for the dishwasher that is still not cleaning the dishes correctly. I ran diagnostics and found an F7E1 error for no heat. I ran the auto cycle while opening and closing the door and found the motor not starting sometimes with 122VAC to it. The pump and motor need to be replaced to complete service.. I replaced the pump and motor. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.

Near Ullswater Cove, Austin, TX 78750
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to install previously diagnosed and ordered parts. I pulled the unit from its space and installed the right side spring and bushing and friction pad and installed the left bushing and friction pad. Tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Mancuso Bend, Cedar Park, TX 78613
Ron J.

Ron J.

DRYER ROPER RED4516FW0 "Arrived onsite to install previously ordered drum, installed drum. Dryer tested great"

Near Aldford Dr, Austin, TX 78745
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL KDTE204ESS4 "Arrived on site and found very little water is entering dishwasher. Removed valve and found it is blocked with a slimy film, took pictures. House is on well water recommended to customer that water see inspected before using dishwasher again. Switched out water valve

Near Bretzke Ln, New Braunfels, TX 78132
Lou S.

Lou S.

DISHWASHER JENN-AIR JDTSS244GP0 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the left hand upper track and tested. Unit operated as designed. No water leaks observed during service, job completed."

Near Hunter Ace Way, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site for unit not defrosting. Ran diagnostics bimetal reading open,bimetal has already been replaced diagnosed faulty control. Installed new main control ran diagnostics bimetal reading closed unit working as designed."

Near Zadock Woods Dr, Austin, TX 78749
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC704FSS02 "Arrived on site and replaced water line diagnosed by previous technician, ran test 97 and icemaker filled properly. No water leaks detected at time of service, job complete"

Near Pinot Blanc, New Braunfels, TX 78132
James C.

James C.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site and installed new control, console and blower. Tested operation and found unit working properly. Job complete"

Near Sterling Ridge Dr, Leander, TX 78641
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE704DSS0 "Arrived onsite to replace the previous diagnosed parts. I found the rails with the correct part number on the bags from Whirlpool and tagged correctly by AE but both rails are right side rails. I was going to replace the pump anyway but found the feed tube with the elbow that goes into the sump broken. Need to order the feed tube and the left hand rail again. Ordering c-notes, feed tube, & left rail.; ordrng 1 C-NOTES (THE OFFICE WILL NEED TO RS THE CALL.) and 1 W10861745 (TUBE-FEED) and 1 W11259785 (TRACK)"

Near Lucas Ln, Austin, TX 78731
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT720PADM0 Arrived on site for unit leaking water. Found that the wash pump main seal was dripping water. Replaced main wash pump. Tested unit. No water leaks present.

Near Coffee Mill Creek Rd, Georgetown, TX 78633
Arthur B.

Arthur B.

DRYER AMANA NED4655EW1 Arrived onsite for customer complaint of dryer not starting. Removed back panel and checked thermal fuse. Found thermal fuse open. Installed thermal fuse. Reassembled and tested unit. Found unit still under not starting. Found only getting 124V between L1/L2. Advised to have electrical looked over. No other issues found.

Near Alexander St, Killeen, TX 76541
Andy  B.

Andy B.

VENTHOOD WHIRLPOOL GXW7336DXS2 Arrived on site for vent hood not operating. Found that filters were very caked up with oil. Removed filters and tested and inspected and found all operations to be normal and could not reproduce failure with filters off appears that filters are creating strain and creating issues. Instructed customer on use and care of unit and practice for best performance. Instructed customer to clean filters in dishwasher to remove oils. No repairs are needed at this time. No water leaks present at time of service.

Near Lions Tail St, Austin, TX 78728
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 "arrived on site to inspect refrigerator FC section getting warm intermittently. I tested temps in the FC=6 degrees & RC=40 degrees. I placed the unit in diagnostics and all components are operating as designed. All fans are operating. FC evaporator has a perfect frost pattern. Due to the intermittent changes, I removed and replaced the UI ad main control. Tested unit and it is operating as designed."

Near Jacksboro Trail, Austin, TX 78717
Kevin B.

Kevin B.

COOKTOP WHIRLPOOL WFE515S0ES1 "Arrived on site and replaced cooktop, verified elements are operating properly, job complete"

Near Azalea Way, New Braunfels, TX 78132
Steve C.

Steve C.

REFRIGERATOR LG LSXS26326S/00 On site for the unit is making noise. Customer advised that the noise is coming from the back. Found the UV dryer is hitting the back panel. Use the sound pads on the UV dryer. Tested the unit and the unit is working properly. All water connections were dry at the time of service.

Near Stephans St, Pflugerville, TX 78660
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF520PADM7 Ran a diagnostic cycle and dishwasher is now operating properly after repair. No water leaks from connections at time of service, job complete"

Near Canyon Lake, TX 78132
Andy  B.

Andy B.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for cooktop long ignite time. Tested and inspected unit and found left rear burner takes long time to ignite. Inspected burner head and found gap for gas flow to ignite opening smaller then the other burner heads. Filed opening to ensure gas flow to igniter. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Lions Tail St, Austin, TX 78728
Lou S.

Lou S.

REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "arrived on site to inspect refrigerator ice dispenser/maker. Upon further inspection, I found that the ice dispenser door was missing. Also found that in the RC section, both drawers were damaged and will need to be replaced. In order to complete the repair the following parts will be needed: Ice Dispenser- ice chute door, center, insulation & seal. RC drawers: both crisper pan covers & both crisper pans and 1 support.No water leaks observed during service, job completed. NOTE: ice maker is functioning good."

Near Dogwood Dr, Georgetown, TX 78626
Steve C.

Steve C.

OVEN WHIRLPOOL WGG755S0BS01 Arrived on site to install all the previous order parts. Replaced all parts and tested unit. Unit works properly and no gas leak present.

Near Stacia's Way, Pflugerville, TX 78660
Wesley P.

Wesley P.

WASHER MAYTAG MVWB835DC3 Arrived onnsite and found unit operating as designed. Found customer experiencing off balance condition due to poor loading technique. Advised on use and care. All checks good.

Near E 16th St, Austin, TX 78702
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for the refrigerator not cooling correctly still. I ran service diagnostics and found the defrost sensor reading open again in test 5. I tested the sensor at the main control and found it reading 11K ohms. I tested the VDC output on the main control from P8-1 to P8-2 and only had 2.6VDC. The main control needs to be replaced to complete service. Ordering c-notes & W11212392 CNTRL-ELEC.; ordrng 1 C-NOTES (PSP ITEM/0 IN STOCK - THE OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT.) and 1 W11212392 (CNTRL-ELEC)

Near Leesburg Cir, Austin, TX 78758
Steve C.

Steve C.

DRYER WHIRLPOOL WGD5620HW0 Arrived on site for the unit is not working properly. Tested the unit in diagnostics and received error code f3e3 thermistor shorted. Replaced the thermistor and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Lorax Ln, Taylor, TX 76574
Clif L.

Clif L.

COOKTOP WHIRLPOOL KCES556HBL00 Arrived on site to install burner springs for cooktop. Upon starting to remove unit from cabinetry found hole in the granite is cut two large which has caused burner box for cooktop to sag away from glass assembly. Burner springs were not needed. Homeowner will need countertop corrected to support cooktop frame properly. No further repairs to be done at this time by Appliance Express.

Near Hideaway, Horseshoe Bay, TX 78657
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site for upper rack broken . Found wheel on plastic adjuster had broken off . Replaced adjusters with kit . Nonwater leaks detected at time of service . Job complete .

Near FM1104, Kingsbury, TX 78638
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL GSF26C5EXY00 Arrived on site for the unit is leaking water. Found the unit is freezing and cooling properly. But found the suction line next to the dryer has ice build up and causing a leak. Found the heat exchange is defective

Near Santa Cruz Dr, Austin, TX 78759
Joel G.

Joel G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose dishwasher door not closing properly and door panel issue. Found door panel is stripped and not allowing door to close properly causing start issues. Replaced panel and verified operations. Verified no water leaks at time of svc call.

Near Old Blue Mountain Ln, Georgetown, TX 78633
Andy  B.

Andy B.

REFRIGERATOR GE CFE28TSHMSS Arrived on site for refrigerator not making ice. Cycled ice maker and ice maker cycled but did not fill with water. Inspected fill tube and found ice buildup Steamed ice buildup and tested unit. All operations are normal. No water leaks present at time of service.

Near Del Monte Cove, Round Rock, TX 78664
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL GI0FSAXVY011 "Arrived on site for customer complaint of unit not cooling, found faulty start device, after replacing start device unit tested good."

Near Leather Oak Loop, San Marcos, TX 78666
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF760SADM0 Arrived on site to find leak underneath unit caused by sump and motor gasket failure installed new sump and motor assembly WPW10671942 unit operates as designed no leaks job complete WPW10671942 sump and motor assembly.

Near Reynosa Dr, Austin, TX 78739
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL ED5KVEXVB00 "Arrived on site for refrigerator not cooling. Performed diagnostics and gained access thermostat. Tested voltage to thermostat and found getting voltage but not sending voltage out. Found fail thermostat, due to normal wear and tear. Removed top console and when removing light bulb it had separated from socket. Removed failed thermostat and installed new. Measured amp draw at compressor and found at 1.7 amps as designed. All tested good, no water leaks present."

Near Co Rd 282, Bertram, TX 78605
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer making thumbing sound. Performed diagnostics and tested unit to identify noise. Found noise coming from front bearing. Disassembled unit and found object from clothing stuck in felt. Removed object and assembled unit. Tested all operations, all tested good."

Near Monteray Dr, Buchanan Dam, TX 78609
Ron J.

Ron J.

MICROWAVE GE CEB1599SJ2SS "Arrived onsite for microwave running by itself, performed diagnostics, confirmed turn table was running but was not heating. installed top switch, still had the same problem installed middle switch now the turntable runs with door open. Please order the control board, holder, and all of switches.

Near McCallen Pass, Austin, TX 78753
Ron J.

Ron J.

DRYER WHIRLPOOL WED6620HW0 "Arrived site for dryer having a terrible smell. Performed diagnostics determined the smell was not coming from the dryer. I confirmed the smell was coming from the floor drain underneath the stacked washer and dryer, maintenance guy was in the process of correcting the smell issue"

Near West Ave, Austin, TX 78701
Andy  B.

Andy B.

UNKNOWN UNKNOWN n/a

Near Louis Henna Blvd, Round Rock, TX 78664
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH76719CS3 "Arrived on job to replace switches, interlocks and filter. After replacement test operation."

Near Chipotle Pass, Spicewood, TX 78669
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT710PAYM0 Arrived on job for complaints of leaking and running with door open. For open door issue will need to replace latch and vent gasket for leaks. Key on top of breaker box.; ordrng 1 CNOTE (AUTHO ) and 1 WP8269259 (gasket)

Near Texas Bluebell Dr, Spicewood, TX 78669
Robert J.

Robert J.

REFRIGERATOR KENMORE 795.7105301 Arrived on job to replace icemaker. After replacement test operation. No leaks detected at time of service

Near W Cambridge Rd, Wimberley, TX 78676
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived onsite for customer complaint of SxS refrigerator getting frost build up on upper part of FC section. Upon inspection, found FC door liner is warmed causing a gap in the upper corner of the FC section. Found cabinet square. Advised customer that unit will need new FC door to complete repair. All water connections were dry at time of service.; ordrng 1 LW11202405 (dor-fip SS )"

Near Nix Rd, Lampasas, TX 76550
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site and found counter light is on and can’t be switched off. Replaced control board and it is now operating properly. Job complete

Near Sundance Parkway, New Braunfels, TX 78130
James C.

James C.

VENTHOOD KITCHENAID KVWB606DSS2 Arrived on site and installed new controls. I found that the unit was also wired reversed polarity. Unit is still not operating and no response from ui. I will need a 2nd man due to the controls being behind the chimney. ; ordrng 1 CNOTE (2 MAN) and 1 W11282989 (LED DRIVER) and 1 W11293971 (CONTROL) and 1 WPW10716813 (cntrl-elec)

Near Rolling Hills Road, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR AMANA SCD25TL "Arrived on site. Found start relay failed. Inspected wiring and found neutral wire missing from wire harness. Performed voltage checks and run capacitor is no longer in unit along with missing wiring. Compressor ran for a short period of time before failing due to wiring issue. Will need compressor, start relay and wiring harness will be needed to repair unit. Harness part number is #10967601Needs more workWill need additional parts to complete repair.Compressor, process stub, drier, authorization, sealed system tech ; ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 CNOTE (AUTHORIZATION ) and 1 R0131672 (COMPRESSOR KIT) and 1 TJ90SF8404 (PROCESS STUB) and 1 WPW10143759 (DRIER)"

Near FM2839, Lorena, TX 76655
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRFF507ESS01 Grind on site or the unit is not getting cold enough. Down the freezer is working properly but the fresh food section is at 54°. Found the fresh food evaporator is covered with solid ice. Found the thermistor on the evaporator has shorted.. Advise customer to defrost the unit.

Near Hidden Springs Drive, Bastrop, TX 78602
Al R.

Al R.

REFRIGERATOR HOTPOINT HSS25ATHBCBB Arrived to inspect ice production.Checked the functions of the ice maker and unit works as designed.Unit had healthy ice inside the ice bin.All water lines were dry at the time of service.JOB COMPLETE

Near Bellaire Dr, Waco, TX 76712
Joel G.

Joel G.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to diagnose washer leaking oil. Found heavy amount of oil coming out of the gearcase and gearcase needing replaced. Replaced gearcase, calibrated unit and verified operation. Ran a cycle to confirm functions. Drain is secure and verified no water leaks at time of svc call."

Near Cliffbrake Way, Georgetown, TX 78626
Ron J.

Ron J.

RANGE KITCHENAID WFC310S0ES1 Installed previously ordered parts resolved burner issues completely both burner are working

Near Estancia Pkwy, Manchaca, TX 78652
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL MH1150XMQ0 "Arrived on site and found currently microwave is operating normally, disassembled microwave and inspected all components and can’t find a reason why a pop was hurting during operation. Requested that customer continue to monitor it but there is no danger using it at this time. Collected service fee, Job complete"

Near Jo Lynn, New Braunfels, TX 78130
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF120PAFS "Arrived on site and found drain hose is leaking, uninstalled dishwasher and replaced drain hose and it is now operating properly. No water leaks from connections at time of service, job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Clif L.

Clif L.

REFRIGERATOR AMANA ASI2575GRS01 Arrived on site to diagnose a refrigerator that has a slow leak from dispenser. Tested all parts and functions and found no mechanical failures with dispenser at this time. Homeowner advised filter has not been changed since unit was installed. Advised faulty filter may cause symptoms the homeowner is having. Filter will need to be changed to complete repairs. No leaks were found at time of service.

Near Flexus Lane, , TX 78642
Clif L.

Clif L.

COOKTOP WHIRLPOOL WFE550S0HZ0 Arrived on site to diagnose a range that has a burner that is not regulating temperature. Tested unit and found right front burner always on high. Failure due to shorted infinite switch. Replaced switch and tested unit. Found all is functioning properly at this time.

Near Talon Grasp Trail, Leander, TX 78641
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KEBC208KBL04 "Arrived on site for oven door stained after cleaning service cleaned oven. Customer had 2 of the 4 piece of glass to replace. Inspected glass that customer had and found scratches on front glass was able to use inner glass. Removed all glass and clean inner frame and all inner brackets. Installed glass and door. Tested door operation. All tested good.

Near Palmbrook Dr, Austin, TX 78717
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED8000DW4 "Arrived onnsite and installed panel. Unit now operating as designed. All checks good,"

Near Hat Bender Loop, Round Rock, TX 78664
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSN608EBS01 "Arrived on site for freezer and one fresh food led strobing. Called tech support,per tech support replaced aurora control,found same issue,removed freezer top led,installed new led module leds working correctly after replacement.; used 1 W10908166 (LED MODULE) from stock"

Near Coquina Ln, West Lake Hills, TX 78746
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB835DW1 "Arrived on site for washer having intermittent leak. Customer stated that no matter what cycle unit will sometimes leak. Performed diagnostics mode and checked fault codes. Found fault code F0-E5 off balance load and F9-E2 water ring detected. Ran valve and found on hot water leaking at back left. Inspected leak and found coming inlet valve housing. Will need to replace housing with dispenser drawer. Advised customer not to use until repair is complete.; ordrng 1 W10919352 (DISPENSER DRAWER) and 1 W11172234 (HOUSING )"

Near Victoria Cove, Cedar Park, TX 78613
James C.

James C.

WASHER WHIRLPOOL WTW4950HW1 Arrived on site and tested unit. Customer had videos of unit vibrating and the tub hitting cabinet with a load of towels. Checked unit for level and found to be level. Tested unit in spin with no load and found it would not balance properly. Spun basket by hand and found that the basket is warped. Unit will need new basket and suspension and possibly new gearcase once basket installed and tested.ordrng 1 W11172199 (BASKET)

Near Pokalong Path, Lago Vista, TX 78645
Paul R.

Paul R.

MICROWAVE KITCHENAID KEMS308SSS00 Arrived onsite for the oven with the broil element not heating up correctly. I found the inner broil element shorted out. I replaced the broil element and tested the unit. The unit is working as designed. Call complete.

Near Masters Pkwy, Spicewood, TX 78669
Paul R.

Paul R.

WASHER WHIRLPOOL LSR8233EQ1 "Arrived onsite for the washer that makes a whistling sound during agitation. I tested the washer and it sounded normal. I loaded it with towels and found the noise coming from underneath the unit from the drive during agitate under a load. I visually inspected the unit underneath and found all of the components in good shape. I did remove a lot of dust and dirt build upI did find the agitator cam worn out and not working correctly. The pump turns freely, the clutch is working as designed, and the gear case is turning smooth and not binding. The gear case had a small trail of oil on the side but nothing on the customers floor which is not unusual for this unit. After putting the unit back together I tested the unit again under a load and could not get the noise to repeat. I suspect the basket drive block loose and the agitator cam needs to be replaced. I checked the drive block and found it tight. I replaced the agitator cam and retested the unit adding more

Near Sugarloaf Dr, Austin, TX 78738
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complaint of timer not advancing, found faulty timer. I replaced timer, unit tested good."

Near Oak St, Maxwell, TX 78656
Thomas L.

Thomas L.

WASHER MAYTAG MHW3505FW1 Arrived on site and replaced broken rotor bolt. Unit now operates properly with no water leaks.

Near Westbury Ln, Georgetown, TX 78633
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED49STBW1 "Arrived onsite for customer complaint of dryer sounding like and airplane taking off. Removed back panel and air tower. Found pencils,screw lodged in blower wheel. Removed all obstructions and reassembled. Tested unit. Unit now tumbles and heats quietly as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service."

Near Co Rd 3300, Kempner, TX 76539
Scott  M.

Scott M.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for dead dryer . Checked voltage at terminal block . No power . Found breakers were tripped . Reset breaker . Unit powered up and is heating . No lint build u t time of service . Job complete .

Near No Mor Cove, Austin, TX 78758
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRSF505ESS01 "Arrived onsite for the refrigerator making a loud grinding noise. I found the RC evaporator completely frosted over and the lower crisper pan frozen in place. The evaporator fan is making the noise the customer was hearing but it’s not running properly and I suspect it’s damaged. The customer has no place to move the product to in order to defrost the unit on its own. Will need to weigh the call for 2 hours, defrost the evaporator, replace the fan scroll because it will get damaged while removing it, check the drain pan line for restrictions and will possibly need to replace the control and thermistors. Ordering W11172798 CNTRL-ELEC, W10862067 FAN-SCROLL, & 2EA. W10316760 THERMISTOR KIT.; ordrng 2 W10316760 (THERMISTOR KIT)s and 1 W10862067 (FAN-SCROLL) and 1 W11172798 (CNTRL-ELEC)"

Near Cold Water Ln, Lakeway, TX 78734
Joel G.

Joel G.

COOKTOP KITCHENAID KCES956HBL00 "Arrived on site to diagnose cooktop coming on on its own. Verified faulty control boards. Replaced both, rest unit according to model and verified operation.

Near Pirtle Dr, Salado, TX 76571
Al R.

Al R.

DRYER WHIRLPOOL WED8000DW4 Arrived to install previously ordered parts.Disassembled the unit.Removed and replaced the blower wheel and motor.Reassembled the unit and the unit began operating as designed.No lint observed at the time of service.JOB COMPLETE Called Whirlpool Tech line and spoke with Rick SR #7725209954.Issue documented

Near Hilltop Rd, Troy, TX 76579
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for no cool. Pierced system found unit low on refrigerant. Replaced evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. Checked both compartments with a uv light found no traces of dye in system"

Near Shady Ln, Austin, TX 78721
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on site and determined sealed system to have leaked causing poor cooling condition.

Near Thornton Rd, Austin, TX 78704
Tyler B.

Tyler B.

REFRIGERATOR GE ZISB42DCA "Arrived onsite for ice maker and ice bucket replacement. Replaced ice maker and bucket and tested good, no leaks on site"

Near Westlake Dr, Austin, TX 78746
James C.

James C.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site and tested operation. I found that the door would not close and when opening completely would make a dragging sound. Inspected hinges for obstructions and found that the left hinge was not seated on the hinge pin. Corrected hinge position and tested. I found that the rear manifold was not locked into place causing it to miss the upper rack spray manifold. Corrected and found door now closing properly. I also found that the insulation blanket is missing from unit when I pulled it out to correct hinge. Instructed customer that they would need to contact whirlpool in regards to the insulation due to it being a part that should have been installed at time of installation. Ran diagnostics and found unit working properly and all water connections dry at time of service. Job complete

Near Bison Trail, Leander, TX 78645
Steve C.

Steve C.

COOKTOP KITCHENAID KICU569XBL00 Arrived on site to replace each user interface due to the unit will randomly switch to different heat settings on its own. Replaced the user interface display and tested unit. Unit working properly and drop complete.

Near Elgin, TX 78621
Tyler B.

Tyler B.

WASHER MAYTAG MVWB835DW3 "Arrived onsite for u it giving lf error, replaced valves and tested and still got error . Replaced control and tested good. No leaks on site"

Near Helada Ct, Round Rock, TX 78681
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIC18PNTS2 Arrived onsite for the ice machine to replace the previous diagnosed parts. Ms stated the unit made ice the entire time since the previous visit with no problems. I replaced the reservoir drain pump and tested the unit. The unit is working as designed. Call complete.

Near Charthouse Cove, Austin, TX 78730
Joel G.

Joel G.

REFRIGERATOR GE GSS25GSHECSS "Arrived on site to install frz door I previously ordered. Replaced and verified operation. While dispensing water, can hear filter head having an issue and filter not mounting all the way. Valve, reservoir and filter head need replaced.No leaks detected.; ordrng 1 WR17X11440AUTHO (water tank assm) and 1 WR17X20860AUTHO (mwf manifold & tubes) and 1 WR57X10032AUTHO (valve,water)"

Near Half Hitch Trail, Georgetown, TX 78633
Joel G.

Joel G.

WASHER SAMSUNG WF350ANP/XAA "Arrived on site to diagnose washer not spinning and smelling burnt. Found spin basket completely broken off shaft and beating. Can’t turn by hand and grinds. To repair this, we will need the spin basket, outer tubs, bellow and shocks plus 2 techs and 3 hours labor.

Near Gabriel Woods Dr, Georgetown, TX 78633
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for to install previously diagnosed parts. Upon removing inner door from box found that it is damaged. Ordering new door ; ordrng 1 W10687342 (DOOR)

Near Arezzo Dr, Round Rock, TX 78665
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site to diagnose a washing machine with a selector switch not working. Found shaft for water temperature switch broken. Water temperature switch will need to be replaced to complete repairs.; ordrng 1 WPW10285518 (cycle select switch)

Near Everts St, Leander, TX 78641
Ron J.

Ron J.

DISHWASHER MAYTAG MDB4949SDZ0 "Arrived site for not filling, performed diagnostics stored were 6-1 low water and 6-4 open float switch. Confirmed float was operational no issues. Replaced water valve, dishwasher filled tested good no leaks"

Near Blairview Ln, Austin, TX 78748
Andy  B.

Andy B.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for range with gasket coming off. Tested and inspected unit and found loose seal. Applied high heat glue and reseated seal. Advised customer not to use oven for a few hours to let glue set well. No gas leaks present at time of service.

Near Beechtree Ln, Pflugerville, TX 78660
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site for making noise. Tested and inspected unit and found copper tubing rubbing on metal part of unit. Made adjustments and used sealer to keep unit from rubbing. Tested unit and all operations are normal. No water leaks present at time of service.

Near Beechtree Ln, Pflugerville, TX 78660
Steve C.

Steve C.

RANGE WHIRLPOOL WFE320M0ES2 Arrived on site for the unit has a burning smell. Tested the unit and found the terminal block plastic melted. Replace the terminal block and tested unit. Unit works properly and job complete.

Near Akaloa Dr, Bastrop, TX 78602
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HB0 "Arrived onnsite and found unit with voltage to and through fuse. No lights no operation. Replaced control and fuse, no change. No voltage to control. Ordering filter board to repair. ; ordrng 1 WMH31017HB0 (FILTER BOARD)"

Near Dixie Ln, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KFIS20XVMS00 "Arrived on site to install previous diagnosed part. Removed starting device and installed new. Powered unit up and measured amp draw, found compressor drawing 1.2 amps as designed. All tested good, no water leaks present.

Near Skyview Ln, Liberty Hill, TX 78642
Paul R.

Paul R.

WASHER MAYTAG MHW6630HC0 "Arrived onsite for the washer that’s not tumbling, turning, or spinning. Mr stated that the machine is working great except for the normal cycle. He stated in the normal cycle when it’s finished there is no water left in the tub but all of the clothing is still very wet like it didn’t spin correctly. He stated he would then put it in a drain and spin to spin the clothes out. I entered diagnostics and there were no stored error codes. I ran the step 12 quick test cycle and the unit worked as designed. I went over detergent use and amounts to use with the customer. Call complete."

Near Seabiscuit Way, Canton, GA 30115
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for no interior lights . Replaced fresh food . Lights came on but very weak , no light in freezer . Replaced freezer led , lights came on . Both sections are lighting as normal . No water leaks detected at time of service . Job complete ."

Near Danny Dr, Austin, TX 78759
James C.

James C.

DISHWASHER KITCHENAID KDTE254ESS1 Arrived at inspected unit for leaks. I found that the floor in front of unit on left side is buckled and took photo of the damage. I found evidence of a leak at lower track rail connector on front side. Installed new and found new part is defective due to lower front hole it too large and the screw will not secure into it. I will need to reorder the track to repair. Instructed customer that the unit cannot be used because it will leak. Control panel has been locked as a reminder.; ordrng 1 W10822165 (track LH)

Near Colt Cove, Lago Vista, TX 78645
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED86HEBW0 "Arrived onsite for unit lint screen not going in all the way found housing warped, replaced and tested good.

Near Lowell Ln N, Austin, TX 78733
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived onsite for u it making noise again, found noise to be from diffuser again, replaced and tested good. No leaks on on site"

Near Brazos Dr, Georgetown, TX 78628
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF750SAYM3 "Arrived on site for “poor wash performance” complaint. Inspected unit and found various articles in filter. Cleared filter and performed test cycle. Found unit to be performing as designed. No leaks detected, at time of service."

Near E 49th 1/2 St, Austin, TX 78751
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site for the unit is not freezing or cooling. Tested the unit and found the connection to the start device was extremely loose. Secure the connection to the start device and tested the unit. The compressor turned on and is working properly. No water connections to the unit.

Near Kennedy St, Elgin, TX 78621
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived on site for “frosting in freezer” complaint. Inspected unit and found ri in gasket. Mullion was faulty, as well. Removed and replaced freezer gasket and set to fit. Ordering new mullion. No leaks detected, at time of service.; ordrng 1 12722815B (rail-mulln EXPART) and 1 EXPART (EXPART)"

Near James Carter Jr. St, , TX 78653
Clif L.

Clif L.

FREEZER MAYTAG MZF34X16DW00 "arrived on site to diagnose a freestanding freezer that is not cooling. Found refrigerant leak in system has contaminated sealed system. Drain pan heater, evaporator, and compressor would all need to be replaced to complete repairs. Compressor is only part covered by manufacture.

Near Middle Darleen Dr, Leander, TX 78641
Wesley P.

Wesley P.

DRYER MAYTAG MED6630HW0 Arrived onnsite and found loose screws on drum clacking against frame panel. Replaced screws. Unit is now not being noisy. All checks good.

Near West Ave, Austin, TX 78701
Steve C.

Steve C.

WASHER MAYTAG MVWC565FW1 Arrived on site for the units or not agitate or spin. Tested the unit and found when the unit is spinning the agitator goes out of place. Down the unit will need a new gear case and inner basket.

Near Cedar Shade Ln, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR LG LSXS26326S02 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Heated and seated gasket. Tested unit and all operations are normal. No water leaks present at time of service.

Near Rooba St, Austin, TX 78728
Clif L.

Clif L.

DRYER WHIRLPOOL WED8500DC4 Arrived on site to diagnose a dryer that is making abnormal noise. Tested unit and found belt has slipped off idler pulley causing abnormal operation. Remounted belt and tested unit. Found all is functioning properly at this time.

Near Angelique Ct, Leander, TX 78641
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to diagnose a warped liner. Where drawer doesn’t fit, from wall to wall it is 17 1/2 inches and where it does fit, wall to wall it is about 18 inches in ff side. Called source, spoke w/ Andrew,

Near Great Oaks Dr, Round Rock, TX 78681
Brandon C.

Brandon C.

REFRIGERATOR GE GFE28HSHBSS "Arrived on site for customer complaint of fresh food section not cooling, found faulty fresh food fan motor, I replaced fan motor, unit tested good."

Near Harvest View, Marion, TX 78124
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE515S0ES1 Arrived on site for handle falling off . Found screw holes had been stripped out . Replaced handle . Unit door is now opening and closing properly .job complete .

Near Sugaree Ave, Austin, TX 78757
Joel G.

Joel G.

RANGE WHIRLPOOL WFE525S0HB1 Arrived on site to install parts I previously ordered. Verified operation after installing.

Near Prestons Braid Ln, Pflugerville, TX 78664
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite for customer complaint of top load washer not spinning clothes out. Tested unit, found inner basket wobbling. Attempted to remove washplate. Found washplate seized. Will need to order outer tub,inner wash basket,and hub. Returning with gearcase and cam kit. Unit unplugged as this time. All water connections were dry at time of service.; ordrng 1 W10512161 (tub asm) and 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W10752719 (basket)"

Near Williamson Dr, Killeen, TX 76541
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for “water leaking from unit” complaint. Inspected unit and found rail mullion covered in moisture, while switch was on. Found inlet valve leaking at dispenser side. Removed and replaced inlet valve. Tested good. Ordering new mullion and humidity control switch. No leaks detected, at time of service.; ordrng 1 67003940 (rocker switch) and 1 WP12722803AP (rail-mulln (GREY))"

Near Walnut Hills Dr, Austin, TX 78723
Kevin B.

Kevin B.

DISHWASHER FRIGIDAIRE FFBD2408NB8C "Arrived on site and replaced motor and pump assembly and dishwasher is no longer leaking. Confirmed all functions are operating properly, job complete"

Near Phantom Trail, Spring Branch, TX 78070
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for customer complaint of unit not finishing cycle, found faulty drain pump, after replacing pump unit tested good."

Near 3rd St, Maxwell, TX 78656
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for customer complaint of unit not drying, found customer not using rinse aid, found heater was turning on, instructed customer to use rinse aid and sank rinse."

Near Landa St, New Braunfels, TX 78130
Steve C.

Steve C.

WASHER WHIRLPOOL WTW7040DW0 "Arrived on site for the unit is making noise and not working properly. Tested the unit in diagnostics and received error codes F6e2, f3e2 and f2e1. Found the wash plate is stripped. Replaced the wash plate and valve housing per shorted thermistor on the valve. Calibrated the unit and all water connections were dry at the time of service."

Near Shiloh Rd, Bastrop, TX 78602
Leonardo C.

Leonardo C.

MICROWAVE GE PEB7227SL1SS Removed built in unit from wall and found switch holder assembly WB14X10049 hinge peg broken will order ; ordrng 1 WB14X10049 (BOARD LATCH)

Near Vail Divide, Bee Cave, TX 78738
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE320M0ES1 Arrived onnsite and replaced large burner. All is now operating as designed. Short in large burner before repair.

Near Stirrat St, Pflugerville, TX 78660
Ron J.

Ron J.

DRYER WHIRLPOOL WGD4850HW0 "Arrived onsite for dryer not heating performed diagnostic determined dryer was heating, but was cycling 118 to 152. Removed vent received temps of 115 to 208 inside the drum. Instructed customer on having the home vent checked for restrictions"

Near Bankhead Dr, , TX 78747
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF110PABB4 "Arrived on site for “door not opening all of the way” complaint. Inspected unit and found unit sitting crooked in cabinet. Door was rubbing tub, on right side and hooking onto cabinet, on left side. Adjusted unit to fit more squarely, in cabinet. Unit is performing as designed. No leaks detected, at time of service.

Near Arcadia Cir, Del Valle, TX 78617
Tyler B.

Tyler B.

MICROWAVE MAYTAG MMV1174FZ0 "Arriced on site for unit wi5h. O light working found control to be issue, replaced and tested good

Near I-35, Denton, TX 76210
Joel G.

Joel G.

MICROWAVE GE PVM9005SJ3SS "Arrived on site to diagnose microwave coming on as soon as door is closed. Found door is shorted, main board is shorted and also interlock switches. Door is psp and switch and interlock not pulling up on parts diagram.; ordrng 1 RESEARCH125ONPARTSDIAGRAM (INTERLOCK) and 1 RESEARCH129ONPARTSDIAGRAM (SWITCH) and 1 WB03X10348 (microwave lever swit) and 1 WB24X10204 (switch micro) and 1 WB24X10205 (microwave switch) and 1 WB56X26201 (microwave control pa) and 1 WB56X30488 (stainless door with)"

Near Rosanky Rd, Holland, TX 76534
Al R.

Al R.

WASHER WHIRLPOOL WTW7300DW0 "Arrived to inspect LF error code.Confirmed the complaint, removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the end of service JOB COMPLETE."

Near Lost Maples Ct, Hewitt, TX 76643
Arthur B.

Arthur B.

WASHER WHIRLPOOL GSX9750PW0 "Arrived onsite to install parts to top load washer from prior tech’s diagnosis. Replaced gearcase,motor,pump and capacitor. Upon reassembly, found connector at motor harness is broke and bare wire is showing for the white wire to motor. Reassembled. Unit unplugged at this time.; ordrng 1 3957017 (HARNESS ASSEMBLY.)"

Near County Rd 4710, Kempner, TX 76539
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KODE300ESS02 "Arrived on site for oven trim damaged. Inspected vent and found damaged. Removed vent and installed new. Tested door operation. Performed diagnostics mode, no error codes. All tested good."

Near High Lonesome, Leander, TX 78641
Arthur B.

Arthur B.

COMPACTOR WHIRLPOOL GX900QPPS6 Arrived onsite to install new “ON/OFF switch to trash compactor from prior tech’s diagnosis. Removed and replaced switch. Reassembled and tested. Unit now works as intended. No other issues found.

Near Lolly Loop, Killeen, TX 76542
Robert J.

Robert J.

COOKTOP KITCHENAID KGCU467VSS02 Arrived on job to adjust burner flame. Adjusted flame and showed customer results. No gas leaks detected at time of service.

Near Sumalt Gap Way, Briarcliff, TX 78669
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived onsite for customer complaint of ice machine not making ice. Upon inspection, found grid cutter wiring broken. Tested unit and observed good ice slab forming on plate. Unit will need grid cutter to complete repair. All water connections were dry at time of service.; ordrng 1 W10919199 (grid-cuttr)"

Near Private Rd 3496, Lampasas, TX 76550
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KFIS29PBMS02 arrived on site and found cooling is off. Ran test 4 and it completed properly but compressor did not turn on. All fans are operating properly. Exposed freezer evaporator and there is no frost pattern building at all. Spoke with LM will need to bring back compressor to correct issue. Sealed system parts are still under warranty.

Near San Jose Way, Canyon Lake, TX 78133
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for “unit shutting off and on” complaint. inspected unit and found unit overloaded. Instructed customer on proper load and loading techniques. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Callan Court, Manor, TX 78653
James C.

James C.

REFRIGERATOR WHIRLPOOL KRFF507ESS00 Arrived on site and installed new control. Tested unit and found to be functioning properly. Tested lights and found that the upper lights have failed causing lights to not function.; ordrng 1 W11205082 (MODULE)

Near Appennini Way, Cedar Park, TX 78613
Thomas L.

Thomas L.

MICROWAVE KITCHENAID KCMS185JSS5 arrived on site to repair microwave who’s door is difficult to open. Replaced door latch. All functions of unit are normal.

Near Goodnight Dr, Georgetown, TX 78628
Leonardo C.

Leonardo C.

COOKTOP JENN-AIR JGD3536GS00 Arrived on site and found unit had no spark at any burners. Tested and found voltage as designed. Replaced spark module WPW10475150 tested and found unit operating as designed. Was not able to test flame due to gas shut off via customer Job complete

Near Cole St, Austin, TX 78737
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to find unit door off hinges. Placed the door on to both hinges correctly and found unit door opens and closes as designed. Job complete

Near Ringtail Stream Drive, Lakeway, TX 78738
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL KRFC704FPS02 "Arrived onsite for customer complaint of French door refrigerator not cooling in RC section and not making ice. When arrived, customer had already defrosted unit. Found RC section is cooling as intended at this time. Did find however, icemaker stuck mid harvest. Unit will need new icemaker.All water connections were dry at time of service.; ordrng 1 W10908391 (icemaker)"

Near Old World Drive, Harker Heights, TX 76548
Andy  B.

Andy B.

DISHWASHER MAYTAG MDBH979SAM0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Indian Run Dr, Pflugerville, TX 78660
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED6620HC0 Arrived onsite to install new motor to dryer from prior visit’s diagnosis. Removed and replaced drive motor. Reassembled and tested. Dryer now tumbles and heats quietly as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Quiet Hollow Dr, Temple, TX 76502
Andy  B.

Andy B.

DRYER WHIRLPOOL MEDP575GW0 Arrived on site for dryer that is dented. Inspected unit and found toe panel is dented. Removed failed part and replaced with new. Also added sound absorber. No other repairs are needed at this time.

Near N Mays St, Round Rock, TX 78665
Joel G.

Joel G.

REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site to diagnose fridge making ice slowly. Found 42 degs in ff side and 20 degs in frz. All fans work fine, accessed evaporator and found a partial frost pattern. Issue is going to be a restriction and from other calls like this, source recommends replacing evap, drier and compressor.Verified no water leaks detected.; ordrng 1 SV8404 (2 valve) and 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"

Near Briar Park Dr, Georgetown, TX 78626
Tyler B.

Tyler B.

ICE MACHINE WHIRLPOOL KUIX305ESS1 "Arrived on site for tube and therm and filter replacement. Replaced tube cleaned parts and replace thermistor will need to return with the filter to complete repair ;

Near Sumner Ct, Austin, TX 78733
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8040DW4 Arrived onsite for customer complaint of top load washer not agitating and not filling. Ran diagnostics and found error codes F8E1 (Long Fill). Also found agitator spinning freely. Removed and replaced washplate and valve assembly. Cleared error codes and calibrated unit on step 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Nix Rd, Lampasas, TX 76550
James C.

James C.

REFRIGERATOR GE PFSS6PKXESS Arrived on site and installed new water reservoir assembly. Tested operation and found unit now working properly and no water leaks found. Job complete

Near Armstrong Dr, Georgetown, TX 78633
Al R.

Al R.

WASHER WHIRLPOOL WTW8040DW4 Arrived to inspect washer Long fill error.Confirmed the complaint.Removed and replaced the valve and latch.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE

Near Dogwood St, Robinson, TX 76706
Brandon C.

Brandon C.

WASHER WHIRLPOOL WET4027HW0 "Arrived on site for customer complaint of washer not starting, found power getting to control, could not get unit to enter diagnostic mode or start a cycle, found faulty control. ;1 W11367652 (CONTROL)"

Near Rio Vista Dr, Seguin, TX 78155
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site for the unit is not freezing or cooling. Tested the unit and found the unit will make a clicking noise on the compressor. Found the start relay is defective. Replace the start relay and tested the unit. The compressor is on and is working properly. Advise customer to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service.

Near Crafts Prairie Rd, Bastrop, TX 78602
Ron J.

Ron J.

DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for dryer not running, found broken motor pulley and frayed belt. Attempted to remove the motor but blower wheel is melted on cannot remove. I spoke with Chase advised will need to order blower housing and rear bulkhead. Office get AUTHORIZATION and reschedule the call with customer. I will need the motor, blower wheel, repair kit and pulley ; ordrng 1 W11178668 (bulkhead) and 1 W11233063 (shield) and 1 WP8577230 (housing)"

Near Towana Trail, Austin, TX 78736
Tyler B.

Tyler B.

DRYER MAYTAG MED5500FW2 "Arrived on site for unit giving check vent,found vent built in home is square, air hits a straight stop. Causes error to come. Removed vent and no issues, noise was pesdistule .used pads"

Near Riva Ridge Rd, Austin, TX 78746
James C.

James C.

COOKTOP KITCHENAID KICU569XBL00 Arrived on site and tested operation. I found unit has f60 fault. Tested ui and found unit also has f47 fault. Verified continuity in harnesses and boards. Unit will need new ui and both controls.

Near Medicine Hat, Leander, TX 78641
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL MBF2258XEW3 "Arrived on site for customer complaint of unit not producing ice, found arm bar had come loose, I inserted arm bar, unit tested good."

Near Old Campbell Rd, Seguin, TX 78155
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDS01FLSS6 Arrived onsite for the dishwasher with the control panel not working. I found the start button on the control panel worn thru and the start switch on the UI frozen and defective. The control panel and the UI need to be replaced to complete service. I replace the control panel and the UI. I tested the unit and it is working as designed. Call complete.

Near Mansfield Dam Ct, Austin, TX 78734
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived onnsite and repaired unit operating with cracked freezer seal. Heat treated. Unit is now operating as designed.

Near W 23rd St, Austin, TX 78705
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for customer complaint of frosting inside freezer, found cabinet needed sealing, I sealed cabinet with adhesive, unit tested good."

Near Ferrule Dr, Kyle, TX 78640
Scott  M.

Scott M.

DISHWASHER HOTPOINT HDA3600R00BB "Arrived on site for unit not draining . Timer wasn’t advancing . Could manually advanced and unit will fill ,wash,rinse,drain,dry . Only if timer was being turned .ordering timer . ; ordrng 1 WD21X10379 (timer)"

Near Blue Creek Ln, Austin, TX 78758
Andy  B.

Andy B.

REFRIGERATOR MAYTAG MZD2768GEW Arrived on site for refrigerator not cooling and freezer thawing. Performed temperature test and found 66° in RC and 41° in freezer. Found ice buildup on evaporator and not going into defrost. Found failed heater/Therm assembly as well as shorted defrost control

Near Four Hills Ct, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR LG LFXS30766S/02 "Arrived on site for no cool. Pierced low side,pressure reading +40 on low side diagnosed faulty compressor. Removed compressor and filter drier installed a new compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Rock Wren Rd, Spicewood, TX 78669
Andy  B.

Andy B.

WASHER GE WNXR2100T6WW Arrived on site for washer not advancing properly and flooding laundry room. Tested and inspected unit and found damaged harness. Could not reproduce unit leaking or flooding. Advised customer that without being able to reproduce leak we run the risk of not addressing issues properly. Unit is also starting to rust out. Talked to customer about options and risk of more damage if leak issues are not properly addressed.

Near Spotted Owl Cir, Pflugerville, TX 78660
Wesley P.

Wesley P.

RANGE KITCHENAID KSGG700ESS1 documented findings of normal noise range from blower fan. No further recommendations.

Near Northwood Rd, Austin, TX 78703
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE204GPS0 Arrived on site and found unit top rack not sliding in or out correctly. Inspected to find tracks were damaged causing the rack to not operate correctly. Replaced both side tracks and right side rack adjuster. unit upper rack operations are as designed. Job complete.

Near Veronese Drive, Austin, TX 78739
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site for “frost buildup in freezer” complaint. Inspected unit and found freezer door not sealing , due to door being too low to make good contact with cabinet. Raised freezer door. And adjusted gasket, for better fit. Unit is performing as designed. No leaks detected, at time of service."

Near Cambrian Rd, Manor, TX 78653
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for no ice production. Found that the freezer temperature was too warm to cycle the icemaker. The warm temperature was a result of a leaking fresh food evaporator. Replaced fresh food evaporator. Customer will need to give the unit time to reach proper temperatures before it begins to make ice. All water connections were dried.

Near Lake Texana Ct, Georgetown, TX 78628
Scott  M.

Scott M.

OVEN WHIRLPOOL KEBS107SSS02 Arrived on site for no beeping and clocks time was gone . Found sound was turned off and cook timer on . Turned sound back on and cleared timer feature . All checked normal and no error codes .

Near Darcus Cove, Austin, TX 78759
Andy  B.

Andy B.

COOKTOP IKEA ICR555DB00 Arrived on site for cooktop with crack. Inspected unit and found scratch on cooktop not by burners. (See SD-QuickPic) Contacted office and was made aware that warranty will not cover this.No repairs are to be done at this time.

Near Phillips St, Hutto, TX 78634
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on job for complaints of warm temperature. Found compressor not running. Check ohms and got 6 at each point bad compressor.

Near Ranch Rd 12, Wimberley, TX 78676
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived to inspect ice bin stuck in refrigerator.Confirmed the complaint, removed and replaced the ice bin assembly.Unit now operates as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE"

Near Westchester Dr, Waco, TX 76710
Joseph C.

Joseph C.

OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site for “frozen display screen” complaint. Inspected unit and found console display screen to be frozen and all controls frozen, as well. Ordering new console ui. Also, found unit to be missing lower vent pieces. 1 W11261164 (cntrl-elec) and 1 W11351648 (CONSOLE UI (STAINLESS) EXPART) and 2 WPW10254050 (screw)s and 1 WPW10351279 (vent-oven)"

Near Camacho St, Austin, TX 78723

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