CAE2745FQ1 Arrived on site from previous tech to install parts. On arrival I installed main control and coin chute i calibrated and ran diagnostic product working as its designed no water leaks visible from main water supply. Client wasn't able to sign due to tablet out of battery life.

"Arrived on site to test unit for failed gasket and water dispenser issues, tested unit torn gasket, no power to the Deli UI and 12volt circuit acting erratic, separator door not closing causing water to leak, removed UI and found full of corrosion and broken wires, attempted to replace gasket on the right RC door but liner is pealing back, will need to replace Right RC door, Deli door with UI, Separator and UI, Ordering parts office to reschedule ; ordrng 1 W10815669 (Deli door) and 1 W10815687 (Right RC door) and 1 W11572058 (Separator) and 1 W11330971 (UI)"

"Arrived on site , replaced fz door ,badge ,plug LW10648583, W10830982, W11178521. Door sealing properly , no water leaks detectedattimeofservice. Job complete"

"Arrived on site for unit not powering on. Upon arrival, found breaker to be tripped (picture attached). In addition, vent hose detached form the unit (picture attached). Flipped breaker back and and attached vent hose. Tested and now unit is functioning as designed. Possible hot humid air near the receptacle caused the breaker to trip. No parts needed"

"Arrived on site. Replaced defective compressor,vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good. Replaced optics found paint chipping n icemaker,replaced icemaker power cycled unit icmeaker ran through a cycle and filled with water. Wpw10190961,w10757851,w10233961,w11506635,wpw10143759"

Arrived on site to replace dented fridge door. Took pictures of current damage uploaded to sd. Replaced fridge door with new one. Tested unit is now functioning properly and as designed to job completed. Parts used Lw10648584

"Arrived on site to inpsect dishwasherwith cracked tub amd dented door. Upon further inspection, I checked for additional damage and just other than the door and the tub. No additional damage found. I advised, ordering the tub and outer door and 2hr. W11513977 W11613571.CNOTE 2 hr. Unit 6207 office to schedule return service. No water leaks observed during service. No one on site to sign ; ordrng 1 W11613571 (Outer door panel) and 1 W11513977 (Tub) and 1 CNOTE (2 hr)"

"Arrived on site to test the unit for a no-wash issue. Verified the unit was filling to the correct water level, but the wash motor was not activating. Checked voltage at the motor and confirmed it was receiving the correct voltage but was unresponsive. Replaced the sump and motor assembly, then tested the unit. No leaks were detected, and the unit is now functioning as designed. Job complete"

"Arrived on site for a dryer that is not heating again. Inspected unit and work area. The customer advised that the unit went out within a cycle.It's about the previous visit. I checked voltage and found proper voltage and polarity. I checked all components and found the thermal cutoff open again. I replaced the thermal cutoff, heater, and timer and tested the unit. The unit began to heat and operate as designed. Call complete. 279816, 279838, and WPW10185982."

"Arrived on site to replace previously diagnosed parts. Upon arrival found unit has not been thawed. Removed evap cover and found main FC harness has been cut and exposed wires have been buried in ice. Also found multiple areas where a previous company that has repaired this unit, has made burn marks on the liner. Suspecting a heat gun was used to thaw the evaporator coil instead of a steam gun. Proceeded to thaw the unit and replaced the main FC harness (W11502499), thermistor (WPW10384183), defrost heater (WPW10316428) and control box (W11353813). Reassembled and tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

Arrived on site for for washer giving SD code and very loud and not spinning load out. Ran diagnostics for long drain error code and drain motor is vibrating and rattling cabinet. Replaced drain pump WPW10730972. All checked normal. Nomwater leaks detected at time of service. Job complete

Arrived on-site for unit not cycling. Found motor/slump error code. Installed pump(w11416362) cycled unit and everything is working as designed

"Arrived on site for refrigerator not cooling, no lights or any functions working, verified power coming out of wall outlet. Access main control and checked for voltage. Spark occurred when lead touched board. Found board connector burnt where neutral connects. Replaced main control. Verified operation. Call complete."

"Arrived on site to test unit for not heating properly. Upon arrival customer stated unit will lose heat after the initial preheat cycle. Tested unit, found bake and broil elements are engaging properly. Getting 240V, bake element pulling 10amps and broil element pulling 15amps. Sensor is not reading within range. Replaced sensor (WPW10181986) and as precautionary replaced control (W11594225). All components are properly engaging and unit is now running as designed, job complete."

Arrived on site for washer not working after tech left and he tried to do a load. Sense light just stuck blinking without advancing to next step. Reset control by unplugging unit. Unit is now operating as designed. Call complete. No parts.

MVW6230HW1 Arrived on site for a washer F9E1 . On arrival I ran diagnostic no error codes client told me that the lid lock would try and lock but didn't work . I checked ohms and with lid closed and open it had incorrect readings. Further inspection I found a broken wire harness. I replaced both parts lid lock and wireharness then ran diagnostic still didn't work . I called my leader and he told me check capacitor because product would power on but didn't do anything else. I checked MF on capacitor and it had a OL I installed new capacitor and it still didn't work I ordered new control and ui control and actuator. I rescheduled client for 3/24/25 no water leaks visible from main water supply. Returning parts just in case needed. ; ordrng 1 W11543994 (Control board) and 1 W11478524 (Ui control) and 1 W11481722 (Actuator)

Arrived on site for a dryer that won't heat. Inspected unit and work area. I checked voltage and found proper voltage and polarity. I gained access to the heating components and found the thermal cutoff open. I replaced the thermal cutoff and timer due to the venting being right out of the side wall and having good airflow. I tested the unit and found the unit working and operating as designed. Call complete.

"Arrived on-site for refrigerator not cooling on arrival. Confirmed failure and found the equalized pressures in a vacuum, as well as run time pressures at negative thirty on the low side and five psi on the high side. Eventually, I found that there was a leak in the drier, and I replaced the drier with wpw10143759 uv drier. Pull the vacuum and recharge system with 5.75 ounces of r134a. Found even f4ost pattern on entire rc coil and informed customer er to allow for 24hrs to stablize temps and 72 hrs for ice bin to fill. Call complete"

"Arrived on site to inspect refrigerator not dispensing water, but making ice. Upon further inspection, I tested the water dispenser and no water dispensed. I found the ice bin full of ice and tested the ice maker and found it harvesting and filling with water. Once I closed the FC door, the unit began to make a loud noise as if the evap fan was hitting ice. I gained access to the evap fan motor and found a large block of ice on the left side of the fan and the fan blades were rubbing on the ice. The ice build up was coming from the ice maker fill, tube leaking. I adjusted the fill tube and removed the ice from the evaporator fan and retested and it is operating as designed. I gained access to the reservoir and found it frozen. Defrosted the reservoir and retested the water dispenser and it is operating as designed. I made recommendations for food placement in the fresh foods section as all of the shelves have food items that are pushed all the way back to the back wall and blocking the airflow which can cause the reservoir to freeze if it's getting too much cold air blowing on it. Unit is operating as designed and no water leaks observed during service, job completed."

"Arrived on site for a refrigerator that stopped cooling. Inspected unit and work area. The customer had the unit unplugged prior to arrival. He advised that the unit was working fine, and then it just completely quit cooling. After plugging in the machine I heard all fans kick on but the compressor hum lightly and kick on overload. I found that the compressor had a locked rotor and would not spin. I attempted to replace the start device to see if that would fix anything and found no difference in the machine's ability to run the compressor. Ordering a sealed system repair on this and the office will need to contact the customer about a return date due to limited parts availability and need for a two hour service. W11643623.; ordrng 1 W11370574 (Compressor) and 2 W11504448 (Drier to cap tube coupler)s and 1 W11368877 (Evaporator) and 1 W11504419 (Suction line to evaporator coupler) and 1 W11504449 (Evaporator cap tube coupler) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve)"

"Arrived on site for customer complaint of unit not starting a cycle, found start button not responding, found failed control, ordering control. ; ordrng 1 W11613564 (UI console) and 1 W11683480 (Control)"

"Arrived on site to replace previously diagnosed control, replaced calibrated and tested, unit is now running as designed no leaks detected job complete installed W11603810"

"Arrived on site to test unit for not cooling properly, tested unit found only 6 inches of frost on the evaporator, since the compressor was already replaced, replaced evaporator as precautionary and filter dryer, vacuumed and charged system but unit is not cooling, removed capillary lokring from the evaporator but nothing is coming out, called tech line to diagnose further, after charging the system to 250psi restriction did not want to move, unit is now submitted for replacement SR#7741179929, job complete installed W11504449, W11504419, W11562258"

"Arrived on site to test unit for no ice production, tested unit found E2 error for ice maker lost itsvhome position, replaced ice maker and tested, unit is now running as designed no leaks detected job complete installed W11658802"

"Arrived on site to replace previously diagnosed parts, I replaced control and valve. Unable to test unit unit due to the house valve leaking, I showed customer and took pictures. Parts used w11641117 w11608056"

"Arrived on site to follow up on inspecting cooltop for a gas leak. Upon further inspection, I removed all burner heads. While removing the burner heads, all screws were damaged due to age. I gained access to the gas tubes and valves and checked for leaks. I did not detect any leaks. I replaced all four orifice holders since screwswere broken inside. While removing the gas tubes attached to the orifice holders, one tube was so seized that it became damaged as I was removing it. I am ordering the left front gas tube 8285794 Returning tech to replace the gas tube and re check connections for leaks. I left the gas off until the part is replaced. Office to schedule return service.WPW10128451 WPW10155786 WP3368921 WPW10128448 WPW10128450.; ordrng 1 8285794 (Gas tube)"

Arrived onsite for unit f1e1 replaced control W11448962 trid running burnoff found breaker is tripping at 105 advised builder to have breaker checked or replaced customer not available for signature

Customer states unit is intermittent not heating. Inspection of unit shows no visual issues. Ran cycle with magic lights tool shows proper wattage. Ran multiple cycles and unit Ran correctly everything. No parts installed job complete

"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F2E2-UI disconnected. Cleared the code and continued with testing and the unit operated as designed until the last wash mode test. At this time, the unit began to agitate, dispense water from the valve and go into a spin all at once. While testing, when the hot water valve came on, I found moisture built up on the control panel fascia just under the UI from the steam leaking through the opening at the back of the lid between it and the panel. When I gained access to the UI and main control, I found more moisture built up inside the panel. I removed and replaced the control panel fascia and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed. W11478524"

Arrived on-site for dryer with no power. Found dryer does have power and no error codes. Customer said the unit would run for about 5 minutes and shut off. I ran dryer for 20 minutes with no problem. Customer was using eco mode. I explained how the moisture sensor works and advised customer to use timed dry. No parts used

"Arrived onsite for unit to complete sealed system repair. Replaced compressor, evaporator, drier and access valve. Pulled vacuum and held. Charged per spec and tested. Unit is cooling. Advised customer to give 24-48 hrs for temps to stabilize. No one on site after repair, customer had to leave. Job complete"

Arrived on site for unit door not closing. Upon arrival inspected unit door is in fact closing but leaning a little off leveled witch can cause door not to shut sometimes. Adjusted door hinges installed space washer to elevate door properly. Unit door is now functioning properly and as designed to. Took pictures of door leveled all the way across. No parts used job completed. No one on site for signature

DU915PWSS0 Arrived on site for a dishwasher not draining. On arrival verified issue not draining issues removed drian hose to make sure it was clear of dibri. I had to clean it their was dibri in drain hose. I tested again still didn't drain i replaced motor pump tested product is working as its designed no water leaks visible from main water supply.

"Arrived on site for freezer not freezing correctly. Checked temp reading 16 removed cover weak frost pattern,checked freezer compartment no traces of dye,checked pressures low side reading-14 high side 75 checked all weld joints no dye called tech support per tech support pressurized system to 250 psi with nitrogen and waited 10 min after 15-20 min unit lost 1 psi,checked all exposed tubing with bubble solution no traces of bubbles in freezer or compressor compartment. Uploaded pictures called tech.support gave findings tech support sending all info to product review team. SR#7741166394"

Arrived on site to replace console. Replaced console test unit and unit test good job complete.

Arrived on site for washer stuck in drain loop. On arrival confirmed issue. Found drain pump at 20ohms and wire harness intact. Found control w11608056 had failed and replaced it under s-code S153E. Found unit working as designed with no leaks call complete

Arrived on site to diagnose front load washer not draining. Tested unit and found drain barely moving any water. Customer unstacked unit. I was able to disassemble and found a bra pad stuck in the trap. Removed debris and ran unit. Verified proper drainage and unit working as designed. No leaks found. No parts needed. Call completed.

Arrive on site for a microwave that is not heating. Inspected unit and work area. I confirmed the customer's complaint and heard a buzing noise coming from the machine. I replaced the capacitor and diode initially and tested the unit. I still found the unit not heating but making the buzzing noise. I went ahead and replaced the magnetron and tested the unit. I found the unit begin to work and operate as designed. Call complete.

Arrived on site for customer complaint of unit not powering on. Found failed interlocks which blew the fuse. I replaced fuse from truck stock and bother interlocks. Total cost of repair 324.74 collected on cc. Parts used w11197766 x2 and wpm0805101

"Arrived on site to inspect washer not draining and stopped mid cycle. Upon further inspection, I found that the harness to the drain pump was damaged as well as the cover for the drain pump harness. I replaced the lower harness and the drain pump cover. I tested the machine, and the machine is now operating as designed. No water leaks observed during service.W11643701; used 1 W11643701 (Harness) from stock"

"Arrived on site for a washer door locked. Inspected and found standing water in the drum. Unit would not drain. Manually drained water and inspected. Found debris clogging the train pump impeller, not allowing the unit to drain. Cleared and tested. Unit is now functioning properly. Job complete. No one on site , gave access . Spoke to owner."

"Arrived onsite for unit not powering on. Inspected and found UI, control and wire harness would be needed. Customer does not want to move forward with repair as repair would not be cost effective. Job complete"

"Arrived onsite for door icebin frozen in place, repaired by removing icebox obstruction cleaning and drying bin of ice and reinstalled. Advised customer to maintain by refreshing the bin every 2 weeks. All else checks good. Customer had a cosmetic concern with some palm sized impressions on the right door that are visible from various lighting angles. Advised that the cosmetic warranty expires after 30 days from delivery. No parts."

Arrived onsite for dryer making noise. I found a whistle noise coming from the rear. I found the dryer vent connector to be making the noise as the connector has slits on the end causing air to escape and make the noise. I adjusted the vent and leveled the unit and unit now sounds and operates as designed. Call complete. No parts installed. Customer not onsite for signature.

"Arrived on site to inspect refrigerator, making noise and torn right RC gasket. Upon further inspection, the customer advised that ocasionnaly she would hear a loud noise from the refrigerator. The noise was not presenting itself at the time. I examined the evaporator cover and found no evidence of ice. I ran all fans to check operation and noise levels. There is a chance that the fan was striking some frost or ice. I set the defrost setting to the standard, and the customer will monitor if the sound returns. I am ordering the right RC gasket. Office to schedule return service, no water leaks observed during service. W10917313; ordrng 1 W10917313 (Gasket rc)"

Arrived onnsite for vent fan not turning off. Not getting a big change in speed either. Will need new fan control. Office will call to schedule; ordrng 1 WP7403P876-60 (Fan control)

"Arrived on site for customer complaint of unit not heating. Found unit was not cycling the element off. I found failed timer that caused high limit thermostat and cycling thermostat to fail. I replaced timer, hi limit thermostat and cycling thermostat, unit tested good. Parts used 279816, wp3387134, and w10857612."

On arrival verifiedco plaint of drum damaged. Visual inspection shows some kind of burn on drum but it is no where near a component to burn. Ordering new drum W10899578 office to reschedule when available ; ordrng 1 W10899578 (Tub)

"Arrived on site to test unit that was not starting. Tested the unit and found the start button was not responding. Identified a faulty control board, which was replaced. After testing the unit, everything was functioning correctly. The unit is filling with the correct amount of water, the wash motor is circulating the water, and the unit is draining properly. Job complete."

"Arrived on site to test unit for not working properly, customer stated that it runs for a short period and shuts off, tested unit motor overheating heating and shutting off, replaced motor and timer do to stripped knob,, tested unit is now running as designed job complete, installed W11685947,279827"

KUIX335HPS01 Arrived on site for a stand up icemaker with draining issues. On arrival verified issues of not draining as i was pulling product away from wall it started draining. I found drain hose was twisted and causing not to drain properly. I zipped tied drain hose in shape of an arch tested in diagnostic numerous of times product is working as its designed no parts used no water leaks visible from main water supply.

Arrived onsite for unit convect fan vibration ran diagnostics replaced fan W11548753 no vibration found unit is working as designed

"Arrived on site for not dispensing ice. Found some ice cubes in bin frozen stuck together,removed ice from bin tested auger motor passed,attempted to run icemaker test failed replaced icemaker ran icemaker test passed icemaker filled with water. W11692161"

"Arrived on site for no cool. Powered unit on compressor powered on,removed cover no frost forming on evaporator ordering sealed system parts; ordrng 1 W11377390 (Compressor) and 1 W11484599 (Main control) and 1 W10782196 (Evaporator) and 1 Wpw10143759 (Drier) and 1 W11056635 (Access valve)"

"Unit 14105 Arrived on site for unit making loud noises. Upon arrival, tenant stated they had a personal emergency so cannot service today. Tenant agreed to reschedule Mar 20th. No one available to sign ; schdld next appmnt for 3/20 THU !"

"WTW5000DW3 Arrived on site from previous tech to install parts. On arrival I ran diagnostic to hear the nosies previous tech heard and sure enough i heard it. I replaced actuator, splutch, belt, and gearcase . Calibrated and tested product is still screaming for help . I spoke with my manger on the matter and he recommend that I should order main control, lower wireharness, and motor . Parts have been ordered i rescheduled client for 3/20/25. No water leaks visible from main water supply returning parts just in case.; ordrng 1 W11730553 (Control) and 1 W11545744 (Lower harness) and 1 W10890624 (Motor)"

Arrived on site to install previously ordered parts. Replaced belt W11239857 and cam W10721967. Test unit by running a normal and drain and spin cycle and unit is operating as designed. No leaks present. Job complete

Arrive downside for a refrigerator that is not cooling. Inspected unit and work area. The customer advised that the unit just stop getting down to proper temperatures. He advised that the unit seems to fluctuate between 48?F and 56?F. I took temperature of the refrigerator and found it sitting at 49?F. I gained access to the evaporator and found evidence of a restriction or a leak. Ordering sealed system parts and the office will need to contact the customer about a return date due to limited parts availability and need for a three hour service. ; ordrng 1 W11572047 (Evaporator) and 1 W11628587 (Compressor) and 3 W11504448 (Cap tube drier coupler)s and 1 LOKRING (LOKRING) and 1 WPW10143759 (Dryer) and 1 W11506635 (Access Valve)

"Arrived onsite for range tripping the breaker every time during preheat. Inspected electrical outlet and block and tested for voltage. Submitted electrical checklist with findings indicating unit is set up correctly and wired correctly. And the ground wire is tied to chasis and not installed on the neutral block peg. Based on systmpoms followed the process outlined in service pointer w11490386. After replacing the bake and broil elements and the control, initiating a burnoff and testing all features thoroughly the unit is now longer tripping. Documented repair with whirlpool techline. James Sr#7741164733 per policy was transferred to safety to make a report. Sr#7741138958 from Alicia with SAFETY. No further action steps. W11182108, W10856603, W11707168 Owner offsite, no one available to sign receipt."

Arrived on site for a washing machine that won't spin out. Inspected unit and work area. The customer advised the machine will agitate and drain but will not spin out clothes especially larger loads. They advised they can only run an extremely light loads in order to spin out but towels will not spin out. I confi4med the customers complaint and found oil under the machine. Ordering the gearcase and clutch but will return with other items just in case. The office will need to contact the customer about a return date due to limited parts availability and need for antwo hour service. ; ordrng 1 285785 (Clutch) and 1 W10820043 (Basket drive) and 1 WP63292 (Thrust) and 1 WPW10080230 (Locking ring) and 1 285353 (Retainer ring) and 1 3360629 (Gearcase)

"Arrived onsite for range oven tripping breaker. Procedure has been done by prior technician. I documented photos of the breaker, terminal block, and install. I took the ground off and ran the unit to 500 degrees and unit reached temp. I then re attached the ground and ran unit back up to 500 degrees. Unit reached temp with no issue and unit is operating as designed. Call complete. No parts installed. Called safety and documented findings. SR 7741169837 spoke with Neski. Customer not onsite for signature."

On arrival verified complaint of unit showing door error and not starting cycle intermittent. On inspection if unit found when you move the main harness it will break connection with door switches and register door closed and open. Spoke to TL 7741169819 will need to replace main harness. Ordering W11507732 office to reschedule ; ordrng 1 W11507732 (Harness)

Arrived on site to test unit for no ice production. Found fill tube was frozen. Replaced valve(W11482383) and placed permagum around fill tube entering ice maker compartment. Advised customer to monitor.

Arrived on site to install previously diagnosed and ordered part. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607624

Arrived onsite for unit f1e1 replaced control W11448962 trid running burnoff found breaker is tripping at 105 advised builder to have breaker checked or replaced customer not available for signature

"Arrived on site to test the unit for overheating issues. Tested the unit by checking the ohms on the sensor and control board. Found that the relay board is sticking and not opening when the unit reaches the set temperature, causing the temperature to continue rising. The control board and sensor will need to be replaced. The office will contact the customer to reschedule the repair.; ordrng 1 4452892 (Control board) and 1 WPW10131825 (Sensor)"

"On arrival clarified complaint of unit locking. On arrival, the unit would not latch the door inspection of the unit found that the door latch is physically broken and wire harness is broken at the connector See quickpic, unable to repair harness at this time replaced latch, will need to order harness and return. Ordering upper W11316252 and lower harnessW11557918 as unable to determine correct harness office to reschedule ; ordrng 1 W11557918 (Lower harness) and 1 W11316252 (Upper harness)"

"Arrived on site to inspect washer not completing cycles. Upon further inspection, the washer will stop mid cycle and display error F8E1(long fill). I placed the unit into diagnostics and only observed this stored error code. I ran through component testing, and the components are operating as designed. Upon futher inspection, I found that the drain hose is not installed correctly and because of this installation and the position and length of the drain hose, the water in the washer was getting siphoned and causing the error to trigger. I informed the customer that the drain hose installation is very important to the function of the washer and will need to be addressed and fixed. No parts installed"

"Arrived on site to test unit for not working properly, tested unit found drain pump engaging but not disengaging, found no kinks or holes in pressure hose, replaced control and tested unit is now running as designed no leaks detected job complete installed W11608056"

"Arrived on site for customer complaint of unit not working. Found failed UI, control panel is also broken, found high voltage transformer blew the fuse, I jumped the fuse, also found failed magnetron, cap, and diode. Ordering all parts. ; ordrng 1 8169698 (High voltage transformer) and 1 8183709 (Control panel) and 1 8183705 (UI)"

Arrived on site for unit door not closing. Upon arrival inspected unit door is in fact closing but leaning a little off leveled witch can cause door not to shut sometimes. Adjusted door hinges installed space washer to elevate door properly. Unit door is now functioning properly and as designed to. Took pictures of door leveled all the way across. No parts used job completed. No one on site for signature

DU915PWSS0 Arrived on site for a dishwasher not draining. On arrival verified issue not draining issues removed drian hose to make sure it was clear of dibri. I had to clean it their was dibri in drain hose. I tested again still didn't drain i replaced motor pump tested product is working as its designed no water leaks visible from main water supply.

Arrived onsite for unit making loud grinding noise upon further inspection level machine ran diagnostics couldn't duplicate noise/grinding unit is working as designed no leaks observed during service

Arrived on site to install previously diagnosed part. Inspected unit and work area. I'll replace the console and tested the unit. The unit began to work and operate as designed. Call complete. W11416457.

"Arrived on site for a microwave that won't start a cycle and has a display that won't read out. Inspected unit and work area. The customer explained that anytime you closed the door, the microwave begins to run and of you leave it long enough, there will be a burning smell coming from within the microwave cavity. He also explained that the display does not read out correctly and you cannot understand what it says or press any buttons to try to make anything work. I did confirm both of the customers' complaints and found that the machine would need a control, door switch assemblies, and at least another magnetron. However, when I tried to pull up the parts break down, I found the manufacturer has no parts listed other than the turn table and has this note (THIS MODEL IS A REPLACEMENT WARRANTY MODEL. THE ONLY SERVICE PARTS AVAILABLE ARE THE TURNTABLE PARTS LISTED ABOVE. DO NOT SCHEDULE A SERVICE CALL FOR THESE MODELS). The office will need to contact the extended warranty to notify them of no available parts for this model.And we'll need to find alternative resolution. Call complete. No parts were installed."

"Arrived on site for customer complaint of unit tripping the breaker. I plugged unit in, and it was tripping the breaker. I disconnected all wire harnesses, control, heater, fans, and compressor. Inspected all wiring, I didn't see anything obviously wrong. I reconnected everything, unit tested good. If problem continues, will need control, fan harness, main harness, power cord."

Arrived on site for washer stuck in drain loop. On arrival confirmed issue. Found drain pump at 20ohms and wire harness intact. Found control w11608056 had failed and replaced it under s-code S153E. Found unit working as designed with no leaks call complete

Arrived on site to diagnose refrigerator with door not fully closing. Examined unit and found a gap in the top left corner of the RC door. Used heat gun to heat gasket and mold to mullion/liner. Advised customer to heat and shape gasket if need be if it gaps again. Floor is a bit off level and causing some sag. Customer will address and follow up if any more issues arise. Repair completed. No parts needed.

Arrived on site to replace dented door. Replaced door LW10648584. Job complete

"Arrived on site to test unit for squeal noise. Upon arrival customer presented video of the issue, during spin unit starts to squeal really loud. Inspected gear case, found oil has began to get pushed out. Bearings within gear case has failed. Replaced gear case (W11449840), splutch assembly (W10721967), shift actuator (W10913953) and belt WPW10006384). Ran a diagnostic cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

Arrived on site to diagnose front load washer not draining. Tested unit and found drain barely moving any water. Customer unstacked unit. I was able to disassemble and found a bra pad stuck in the trap. Removed debris and ran unit. Verified proper drainage and unit working as designed. No leaks found. No parts needed. Call completed.

"Arrived on site to replace previously diagnosed ice bin, replaced but ice is still not dispensing, inspected and found auger motor is engaging but gears a stripped on the inside, replaced auger motor and tested, unit is now running as designed no leaks detected job complete installed W10822606, W11747578"

"Arrived on site for unit jumping cycles on its own. Upon arrival, confirmed control panel jumping when attempting to toggle to cycle settings. Proceeded to replace W11201286 control. Tested unit and still has same issue. Ordering W10911044 control panel. No water leaks detected at this time. Office to reschedule ; ordrng 1 W10911044 (Control panel)"

"Arrived on site for ice build up only fresh food evaporator. Per service pointer w110926886 drain pan was replaced as with fan motor,secured evaporator to cover using zip tie to clamp,secured thermiator to suction line per service pointer,secured back cover with 4 screws. Autho S16360"

"Arrived on site for ice maker leaking. Upon arrival, confirmed ice buildup due to short extension tubing for ice maker (picture attached). Cleared all ice buildup and installed newly correct size tubing. Ran test cycle for ice maker multiple times and found no leaks or any other issues. Unit is functioning as designed. No water leaks detected at this time. No parts needed. Vacant unit. No one available to sign"

"Arrived on site for a washer door locked. Inspected and found standing water in the drum. Unit would not drain. Manually drained water and inspected. Found debris clogging the train pump impeller, not allowing the unit to drain. Cleared and tested. Unit is now functioning properly. Job complete. No one on site , gave access . Spoke to owner."

"Arrived on site to test unit for not working properly, tested unit found tub full of water and drain pump not engaging, removed water and found broken harness, replaced harness and tested, unit is now running as designed no leaks detected job complete installed W11569161"

"Arrived on site to inspect washer making a very loud grinding noise. Upon further inpsection I placed the unit into diagnostics and observed a shifter error. I gained access to the underside of the machine and found that the splutch assembly was worn due to being in the half shifted position. The actuator was not operating properlywhich led to this failure. I also observed that the belt was worn. I replaced the splutch, actuator and belt and recalibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11481722 W10721967 W11239857 No one on site to sign"

"Arrived onsite for unit not powering on. Inspected and found UI, control and wire harness would be needed. Customer does not want to move forward with repair as repair would not be cost effective. Job complete"

"Arrived onsite for door icebin frozen in place, repaired by removing icebox obstruction cleaning and drying bin of ice and reinstalled. Advised customer to maintain by refreshing the bin every 2 weeks. All else checks good. Customer had a cosmetic concern with some palm sized impressions on the right door that are visible from various lighting angles. Advised that the cosmetic warranty expires after 30 days from delivery. No parts."

"Arrived on site for FC doors not sealing. Upon arrival, found door was reversed and installer did not secure the door correctly, causing air gap from gasket to liner (picture attached). Corrected all hardware install and heated gasket to flush to liner. Tested unit and now unit is functioning as designed. No water leaks detected at this time. No parts needed. Unit under construction. No one available to sign."

"Arrived on site to inspect dishwasher not starting. Upon further inspection, I found that pushing the start button would cut power to the display. I gained access to the control and found that it was not mounted properly to the panel which caused multiple buttons to be depressed which resulted in the machine becoming confused and powering off. I correctly installed the control, and this fixed the issue. No error codes present and the machine is operating as designed no water leaks observed during service. Vacant unit, no one on site to sign"

Arrived onsite for dryer making noise. I found a whistle noise coming from the rear. I found the dryer vent connector to be making the noise as the connector has slits on the end causing air to escape and make the noise. I adjusted the vent and leveled the unit and unit now sounds and operates as designed. Call complete. No parts installed. Customer not onsite for signature.

"Arrived on site for unit dripping water and condensation in FC and RC. Upon arrival, found gap on RC gasket (picture attached) In addition, found ice maker leaking due to fill tube being too long (picture attached). Installed WPW10496649 tube and corrected length of tube. Ran test on ice maker and found no leaks. Continued to heat gasket to flush onto liner. Unit is now functioning as designed. No water leaks detected at this time. Unit under construction. No one available to sign."

"Arrived on site to test unit for not heating. Found high voltage issue. Replaced mag(WPW10693025), cap(W10850446) and diode(W11256462). Unit is now working as designed. Job complete."

"Arrived on site to inspect refrigerator, making noise and torn right RC gasket. Upon further inspection, the customer advised that ocasionnaly she would hear a loud noise from the refrigerator. The noise was not presenting itself at the time. I examined the evaporator cover and found no evidence of ice. I ran all fans to check operation and noise levels. There is a chance that the fan was striking some frost or ice. I set the defrost setting to the standard, and the customer will monitor if the sound returns. I am ordering the right RC gasket. Office to schedule return service, no water leaks observed during service. W10917313; ordrng 1 W10917313 (Gasket rc)"

Arrived onsite to replace previously diagnosed parts. Replaced main control and coin module. Tested and unit is now functioning properly. Charging cc on file. No one on site for signature

Arrived onsite to replace previously diagnosed parts. Replaced main control and coin module. Tested and unit is now functioning properly. Charging cc on file. No one onsite for signature.

Arrived on site for unit not draining. Inspected unit wire harness at pump didn't see any damage. Ohm out pump 20.0 good reading ol on drain pump line back at the control. Called SW to troubleshoot confirmed bad wire harness and possible control failure as well. Wire harness was not available ordering part office to reschedule. No leaks present at this time W11643701; ordrng 1 W11643701 (Wire harness)

"Arrived on site for unit leaking water. Upon arrival, ran test cycle on ice maker and found leak for the inlet water valve. Upon closer inspection found tube not inserted all the way to the valve causing leak (picture attached). Proceeded to replace WPW10279909 valve and made clean cut to the hose. Tested unit and now unit is functioning as designed. No water leaks detected at this time. Unit under construction. No one available to sign"