Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 7565 customer reviews

Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to inspect oven temps. Upon further inspection, the customer advised that they turned the unit on Bake at 375 degrees and it burned the food. When I looked at the display, I noticed that the unit was set to Celsius and not Fahrenheit. I advised the customer of this and advised that when they set the unit to 375 it was actually 700 degrees Fahrenheit. I corrected the issue and changed it to Fahrenheit. I tested the unit and it was heating properly. Job completed"

Near Austin, TX 78717
Chase S.

Chase S.

DISHWASHER WHIRLPOOL WDF520PADM7 WDF520PADM Arrived on site. Checked dishwasher for lights flashing on control panel and not starting. Ran diagnostic test cycle and had no stored error codes. Dishwasher ran all the way through diagnostics and during drain the console lights went blank. Pressed cancel/drain and the it would light up but immediately shut back off. Ohmed the the drain pump and it read 36 ohms which is in normal range. Ran test cycle again and it made it through drain and heater activation. Found start/cancel button on control is faulty causing unit to power down intermittently. Replaced control and ran test cycle. All functions of dishwasher check good after repair. No water leaks present. Job complete

Near Siringo Pass, Austin, TX 78749
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE540H0AS0 Arrived onsite for customer complaint of freestanding range oven not heating. Removed oven bottom and found element had shorted out. Removed and replaced element. Reassembled and tested. Oven now heats as intended. No other issues found.

Near Willow Springs Rd, Killeen, TX 76549
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH73521CS1 "WMH73521CS1 Arrived to inspect door errors. I found the door switches will require replacement, but the model attached to the service call was incorrect. I corrected the model discrepancy and found one of the switches incorrect and it will require ordering. I quoted the customer and they paid in full. ordrng 1 W10211974 (switch)"

Near Coffee Mill Creek Rd, Georgetown, TX 78633
Chase S.

Chase S.

WASHER WHIRLPOOL MHW8200FC0 "MHW8200FC Arrived n site to check washer for not dispensing soap. Ran test cycle and food no stored errors. Water valve, dispenser motor and dispenser sensor are functioning properly. Motor for load and go on dispenser is not allowing soap to be dispensed from load and go container. Replaced dispenser assembly and tested washer. All fun cons including soap dispenser check good. No water leaks present after repairs. Job complete"

Near Tinnin Ford Rd, Austin, TX 78741
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519FS0 "arrived on site to inspect microwave not working. Upon further inspection, the customer advised that the door to the unit was difficult to close and sometimes would not close. Eventually, the customer slammed the door and walked away and when he returned, the unit was completely dead with no power. I unplugged the unit and removed the control panel and the fuse. Using my multimeter, I tested ohms to the fuse ad found it open. I tested ohms to the bottom switch and found it open as well. I advised the customer of my findings and removed and replaced the fuse, all three switches and both interlocks. I tested the unit with a cup of water and it heated. Job completed."

Near Reunion Lane, Georgetown, TX 78626
Robert J.

Robert J.

OVEN KITCHENAID KEBS208SSS04 Arrived on job to replace fuse. After replacement of fuse test oven operation normal.

Near Black Stone Cove, Driftwood, TX 78619
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on job to replace panel. After replacement of panel test operation. Microwave working as normal.

Near Rialto Blvd, Austin, TX 78735
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for the unit under light will not turn off. Tested the unit and found the unit will go through the on and off selections but under light will not turn off. Found the control relay is defective. Will need to order the control.; ordrng 1 W11221051 (CONTROL)

Near Westinghouse Rd, Georgetown, TX 78626
Robert J.

Robert J.

OVEN JENN-AIR JJW3830DS00 Arrived on job for complaints of control not working. Confirmed Control not responding to commands. Replaced panel and test.

Near Preserve Vista Terrace, Austin, TX 78738
Robert J.

Robert J.

COOKTOP JENN-AIR JGD3536GS00 Arrived on job for complaints of gas smell. Found leak at elbow pipe before shut off valve. Instructed customer to turn off gas to home and call plumber.

Near Resaca Blvd, Austin, TX 78738
Robert J.

Robert J.

DRYER MAYTAG MEDB765FW0 Arrived on job for complaints of not staying on. Found the dryer not coming on and cutoff open. Replaced cutoff and test operation normal.

Near Camwood Trail, The Hills, TX 78738
Robert J.

Robert J.

WASHER WHIRLPOOL WFW94HEXW1 Arrived on job to replace hose. After replacement of hose test operation. No leaks detected

Near Black Wolf Run, Austin, TX 78738
Robert J.

Robert J.

OVEN KITCHENAID KOST100ESS02 Arrived on job for complaints of temperature too low. Adjust temperature and recheck temperature

Near VLG O THE HLS, TX 78738
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL GSC25C4EYY02 Arrived on site for leaking unit after another company. Found water coming from rear of unit. Further investigation found incorrect water valve forcefully installed .causing hose to break. Tech know unit was leaking and left a paper towel under valves to soak. Pics taken. Unit will need correct valves and water line to fix unit.. Turned off water supply office to reschedule ; ordrng 1 W10238100 (inlet valve) and 1 W10277956 (tube-water) and 1 WPW10258562 (valve-inlt)

Near Old Blue Mountain Ln, Georgetown, TX 78633
Robert J.

Robert J.

VENTHOOD WHIRLPOOL GXW7330DXS1 Arrived on job to install fan motor Whirlpool sent to customer. After replacement of fan no change in air flow. Air flow is normal for this fan not able to make adjustments to increase flow.

Near Via Del Corso Drive, Bee Cave, TX 78738
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519FW0 Arrived on site. Checked for no heat issues. Found magnetron bad again. Called tech-support and they are recommending replacing transformer and mag at the same time being mag just got replaced. Resch for 12/3/18File#7723537051; ordrng 1 W10836753 (TRANSFORMER)

Near Gale Meadows, New Braunfels, TX 78130
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519FW0 Arrived on site. Checked for no heat issues. Found magnetron bad again. Called tech-support and they are recommending replacing transformer and mag at the same time being mag just got replaced. Resch for 12/3/18File#7723537051; ordrng 1 W10836753 (TRANSFORMER)

Near Gale Meadows, New Braunfels, TX 78130
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519FW0 Arrived on site. Checked for no heat issues. Found magnetron bad again. Called tech-support and they are recommending replacing transformer and mag at the same time being mag just got replaced. Resch for 12/3/18File#7723537051; ordrng 1 W10836753 (TRANSFORMER)

Near Gale Meadows, New Braunfels, TX 78130
Robert J.

Robert J.

WASHER WHIRLPOOL MVWX500XW2 Arrived on job for complaints of no spin. Found cap good but motor not working.; ordrng 1 W10832724 (drive motor)

Near Rolling Fork Dr, New Braunfels, TX 78130
Scott  M.

Scott M.

DRYER MAYTAG MEDC215EW1 "Arrived on site for dryer making noise . Will need ,motor ,blower wheel, bearing ring . Did remove a bunch of loose change . Also customer will need to clean exterior venting . Cleaned change and lint from unit . Please call to set return visit .; ordrng 1 279441 (bearing ring) and 1 279827 (motor!dryer) and 1 WP694089 (wheel)"

Near Maha Loop Rd, Austin, TX 78719
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived on site for not cooling . Found ice building up around fresh food evap . Replaced control board according to service pointer . Also left hand freezer door not sealing properly looks like hinges are slightly bent . Customer will need to defrost unit for 24 - 48 hours . Did explain about towels and water . Ordering both lower and upper hinges ,cover , grommet , brushing . Autho. Nonwater leaks detected at time of service . ; ordrng 1 AUTHO and 1 W10705239 (grommet) and 1 W10879600 (COVER HINGE ) and 1 W11032616 (HINGE TOP LF) and 1 W11122872 (HINGE BOTTOM GREY ) and 1 W11159608 (BRUSHING )"

Near Crownover St, Austin, TX 78725
Clif L.

Clif L.

MICROWAVE WHIRLPOOL KMHS120ESS4 Arrived on site to diagnose a microwave that is not operating. Found surface light not turning on due to failed control in microwave. Control board will need to be replaced to complete repairs. Board sent today was incorrect and had the wrong terminals for wire connections. Re-ordering correct control and set return date for 12/3/18.Svc/Lbr ; ordrng 1 W10881539 (cntrl-elec)

Near Austin, TX 78734
Jonathan  S.

Jonathan S.

DRYER ADMIRAL AED4475TQ1 "Arrived on site for dryer starting on its own and no longer heating. Tested unit, gained access to element and fuses. Found major lint buildup in unit and in vent. Tested all fuses and element, no issues found. Tested voltage out of timer on red and black, not within range. Found failed timer. (DR600&DR200) Timer replacement and complete lint removal from dryer . Recommend to schedule vent cleaning as soon as possible. ; ordrng 1 WP8299781 (TIMER)"

Near Pheasant Ridge Dr, Round Rock, TX 78665
Jerry C.

Jerry C.

RANGE WHIRLPOOL WFC150M0EB1 "WFC150M0EB1 Arrived to inspect oven temp issue. I found the actual problem was with the RR element dislodged within the mount and that it would not cycle and only heat at full on. I was able to temporarily re-form the element and it’s mounting bracket, but it will require replacement. The infinite switch will require replacement. ; ordrng 2 W11161939 (ELEMENT)s and 1 WP3148953 (switch-inf)"

Near Sawbuck Dr, Pflugerville, TX 78660
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIS18NNTW1 Arrived onsite for customer complaint of ice machine not making ice. Tested unit and found circulating pump not flowing water on evaporator. Ordering circulating pump to complete repair. R/S for 12/03. All water connections were dry at time of service.; ordrng 1 2313702 (water pump)

Near S Ridge Cir, Georgetown, TX 78628
Lou S.

Lou S.

WASHER ROPER RTW4516FW2 "arrived on site to inspect washer not advancing. Upon further inspection, the customer advised that when she puts fabric softener in the unit, she is pushing the start button and adding softener then pushing the start button again and the unit shuts off. I placed the unit in diagnostics and tested with no error codes in the beginning. The unit operated as designed with no error codes in the end. I did find that the start button was sticking. I removed the console and found that the control panel needed to be adjusted to get the start button snapped into place correctly. Tested the unit again and it operated as designed and the button no longer stuck. The customer advised that she found in her owners manual a softener dispenser adaptor that she could purchase for the unit.

Near River Bend, Georgetown, TX 78628
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on job for complaints of control display not working and not starting. Found Control display incorrectly display customer has had to reset 3 times. Switches not always working will need new switches and control. Office to schedule parts not showing availability. ; ordrng 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch) and 1 W10824822 (CONTROL )

Near Northpark Ridge, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR AMANA ASI2575FRS00 "Arrived on site. Replaced icemaker assy and cycled, all functions tested ok. No leaks present. Job complete."

Near Settlers Way, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR AMANA ASI2575FRS00 "Arrived on site. Replaced icemaker assy and cycled, all functions tested ok. No leaks present. Job complete."

Near Settlers Way, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR AMANA ASI2575FRS00 "Arrived on site. Replaced icemaker assy and cycled, all functions tested ok. No leaks present. Job complete."

Near Settlers Way, Seguin, TX 78155
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KBFS25EWMS10 Arrive on site to replace the control and the harness 22 units not working properly. Defrosted the entire freezer and found the heater has no continuity. Replaced all parts and will need to order the heaters for the next visit.; ordrng 1 W10825088 (heater)

Near Wooded Crest Dr, Woodway, TX 76712
Scott  M.

Scott M.

DRYER MAYTAG MEDC215EW1 Changed to job 206385

Near Maha Loop Rd, Austin, TX 78719
Steve C.

Steve C.

OVEN MAYTAG MER6770AAB Arrive on site For the broil is not working on the unit. Tested the unit and found the broil element has shorted out and will need to be replaced. Ordering the broil element for the upper oven.; ordrng 1 W10201551 (elmnt-brol)

Near Arlington Dr, Waco, TX 76712
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KSSC48QMS00 "Arrived on site with LM to replace compressor, evaporator, heat exchanger, support, and control for refrigerator. Replaced all parts and components and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed."

Near Lago Viento, Austin, TX 78734
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFC7500VW2 Arrived on site and installed main control. Now unit is operating as designed. All checks good. No leaks at time of service.

Near Penny Ln, Austin, TX 78757
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Arrived on site for the units is extremely noisy and one of the shelf will not fit. Found the right door the shelf will not stay in place due to being a warped. Also found the noises coming from the evaporator fan motor and the damper control. Also the tab to the thermistor cover in the freezer is broken and will not stay in place. The unit will need a new shelf, evaporator motor, fan blade, thermistor cover, and damper control. ; ordrng 1 W10728185 (trivet SHELF) and 1 W10865431 (motor-evap) and 1 WP67006337 (blade- fan) and 1 WPW10405166 (cover THERMISTOR ) and 1 WPW10479155 (control DAMPER)"

Near Westlawn Dr, Waco, TX 76710
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFG550S0HZ0 Arrived onsite for customer complaint of stainless steel trim coming off oven door. Found trim coming off outer door glass assembly. Unit will need new outer glass assembly to complete repair. OF to R/S due to part availability. No other issues found.; ordrng 1 W11249559 (OUTER GLASS STAINLESS )

Near Brenham, TX 77833
Wesley P.

Wesley P.

OVEN WHIRLPOOL WFE525S0HS0 Arrived on site and replaced controls. Now unit is operating as designed.

Near Henneman Drive, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL GEW9250PW0 Arrived on site for dryer making intermittent beeping sound and not on selected cycle. Performed temperature test on time dry with vent on and found temperature reaching above 200°. Ran with vent off and tested temperature at 180°. Recommend to have dryer vent cleaned. Ran temperature test on low heat and temperatures did not reach over 135°. Cycling thermostat tested good. Tested sensor drying. Beeping sound may be due to unit over heating. Was not to recreate beeping failure. Recommend to use on low heat sitting until dryer vent has been professionally cleaned. All else tested good.

Near Plantation Dr, Round Rock, TX 78681
Jerry C.

Jerry C.

DRYER WHIRLPOOL WED5521SQ0 WED5521SQ0 Arrived to inspect no heat. I found the element open and I removed and replaced it. I tested the unit and it heated and cycled as designed. I removed excessive vent tube. Lint removed from chassis. Operational test good.

Near Morning Mist Ln, Pflugerville, TX 78660
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED8000DW4 Arrived onsite for customer complaint of dryer not heating. Checked power terminal block and found one of the power plug holding nuts has became stripped and not giving good connection. Was able to remove and replace stripped nut. Checked incoming voltage. Unit now getting 240v. Tested dryer. Dryer heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Admiral Nimitz Ct, Georgetown, TX 78628
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF989SDAM01 "WRF989SDAM01 Arrived to instal sealed system components. I found the unit was equipped with a silver evaporator and per mfg W10666205C, will require replacement with the black evaporator and other sealed system components. I discussed with CS and was authorized for 11/29/18, but the customer has a time constraint and the office will need to contact the customer for scheduling if 8am-1pm window cannot be met. Please allow three hours for service. No leaks observed during service.; ordrng 1 CNOTES (3 HOURS SEALED SYSTEM SERVICE) and 1 W10917531 (evaporator)"

Near Randig Ln, Pflugerville, TX 78660
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not working. Upon further inspection, the customer advised that she attempted to turn the unit on and nothing happened. I placed the unit in diagnostics and tested with no error codes in the beginning. The unit operated as designed with no error codes at the end. I instructed the customer on use and care of the unit and recommended types of detergents and rinse aid to use. No water leaks observed during service, job completed."

Near Brenham, TX 77833
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC54EC0HS00 Arrived on site to install screws for magnetron. Installed screws could not test unit due to unit sitting in the garage. Unit not connected to any power job complete

Near Everglade Drive, , TX 78610
Jerry C.

Jerry C.

RANGE WHIRLPOOL WFG515S0ES1 WFG515S0ES1 Arrived to inspect handle issue. I found the handle and mounting hardware intact and serviceable. The top vent cap that the handle bolts to was damaged and will require ordering and replacement. No gas leaks detected during service. ; ordrng 1 WPW10310922 (trim-vent)

Near Chayton Cir, Pflugerville, TX 78660
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for tenant complaint of OTR microwave DOA. Removed grille and checked fuse. Found fuse blown. Removed and replaced fuse. Tested unit. Unit now comes on as intended. No other issues found.

Near Wolf Ranch Parkway, Georgetown, TX 78628
Arthur B.

Arthur B.

DRYER WHIRLPOOL DRYER01 Arrived onsite. Customer advised that husband was able to reverse door and services no longer needed.

Near Star Thistle Trail, Georgetown, TX 78628
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "WRX735SDBM00 Arrived to inspect ice issue. I found the ice maker has partially failed and was overfilling. Ice production has been inconsistent and I found the fc door not fully sealing the fc chamber due to mismolding and the fc door will require replacement. I found signs of frost and ice within the ice chute and up into the ice grinder assembly, denoting air leaking from the door assembly, as the door to ice bin gasket was sealing very well. Further inspection revealed the door deformed and not fully depressing the door switch. Office to order fc and lh rc doors. I advised the customer it will take 6-10 weeks to receive the doors. The ice maker will require replacement at the time of door replacement. No leaks observed during service. ; ordrng 1 13107111SQ (dor-fip ss) and 1 13107324SQ (dor-fip ss) and 1 W10830274 (gasket-fip) and 1 WPW10714545 (gasket-fip)"

Near Lone Star Blvd, Hutto, TX 78634
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL MSB27C2XAM00 Arrived onsite for customer complaint of SxS refrigerator not dispensing ice. Found ice dispenser motor not working. Removed and replaced the dispenser motor. Reassembled. Tested unit. Ice now dispenses as intended. No other issues found. All water connections were dry at time of service.

Near Big Bend Trail, Georgetown, TX 78633
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WEG515S0FS0 Arrived on site to test unit for oven igniting more then once. Test unit and found ignitor not making contact with bake burner so ignitor tries 3 times before stopping. Replaced ignitor test unit and unit test good oven igniting on first try job complete no leaks present.

Near Christoff Loop, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for cooling issue in fresh food. Found fresh food evaporator incased in ice. Called tech support,per tech support need to replace main control and harness assembly. Ordering main control will return with harness and ordering Evap cover Incase needed. File #7723541396 return apt set for 12/4; ordrng 1 W10843055 (MAIN CONTROL) and 1 WPW10501260 (EVAP COVER)"

Near Running Rope, Austin, TX 78731
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site to test unit for door rubbing when opening or closing. Test unit and found door not sitting on hinge correctly. Removed door and secured door on hinge correctly door not rubbing job complete

Near Harper Park Drive, Austin, TX 78735
Leonardo C.

Leonardo C.

OVEN MAYTAG MMW9730FZ03 Arrived on site to test unit for unit not heating. Test unit and found bad inverter and bad magnetron. Replaced both parts test unit and unit heating correctly. Job complete

Near Travis Country Cir, Austin, TX 78735
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEMS309BSS00 Arrived on site to test unit for unit stopping at 395 when oven set at 400. Test unit and found bad board. Customer said that she found a bulletin online that if KitchenAid will pay for the part. I advised the she will have to call KitchenAid her self and talk to them.

Near Shannon Oaks Trail, Austin, TX 78746
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM354DSS0 Arrived on site to test unit for not starting. Turned unit on normal cycle and unit working correctly. No error codes can’t duplicate the problem at this time.

Near Key West Cove, Austin, TX 78746
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED8500DC4 "Arrived on site and found customer is experiencing intermittent issue where dryer stops in the middle of a cycle, or will not begin. Will need to bring back motor, control, moisture sensors, harness, and fan blade and shroud to correct issue.; ordrng 1 W11105178 (motor-drve) and 1 W11158453 (CONTROL) and 1 W11161899 (MOISTURE HARNESS) and 2 W11165163 (ELECTRODE)s and 1 W11246350 (HOUSING) and 1 WP697772 (wheel)"

Near Buda, TX 78610
Robert J.

Robert J.

VENTHOOD UNKNOWN UXT5236BDS1 Arrived on job for complaints of light not working. Found bad socket. Replace light with socket. Test light after replacement.

Near Magnum, Canyon Lake, TX 78132
Clif L.

Clif L.

OVEN JENN-AIR JDS1750ES1 Arrived on site to diagnose an oven that will not do past 260°. Found unit set for Celsius and not Fahrenheit causing the control to lock out about 260 due to temperature safety issue. Reset unit to Fahrenheit and found all is now working properly.

Near Twin Valley Dr, Austin, TX 78731
Thomas L.

Thomas L.

COOKTOP GE JGP333SET2SS "Burner shafts and Knobs no longer fit properly. Unit will need all new knobs that fit burner shafts properly, arrived on site and replaced in knobs."

Near Shinnecock Hills Dr, Georgetown, TX 78628
Steve C.

Steve C.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site for the unit is not working. Customer advise the unit will not wash properly. Tested the unit and unit is washing and spinning properly. Advise customer that this unit is a low water wash and instructed customer how to balance the unit with clothes. Unit works properly and all water connections were dry at the time of service.

Near Park Meadows Dr, Hewitt, TX 76643
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRT316SFDB01 "Arrived on site for no cool. Tested operation found compressor comes on and shuts off, found failed start device, replaced start device and all operations are normal, unit is not hooked up to Water."

Near Pleasant Grove Rd, Elgin, TX 78621
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrived on site to replace the freezer bracket rails and freezer gasket due to frost build up. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Gleneagles, Lorena, TX 76655
Diego G.

Diego G.

RANGE KITCHENAID KSEG950ESS0 Arrived on site. Check for display issues. Found display not reacting on certain buttons. Called tech-support and they are recommending to replace console assembly. Rescheduled for 12/4/18 cust requesting afternoon appt if possible. File#7723540102; ordrng 1 CNOTES (CNOTES ) and 1 W10915815 (CONSOLE )

Near I-10, Seguin, TX 78155
Diego G.

Diego G.

RANGE KITCHENAID KSEG950ESS0 Arrived on site. Check for display issues. Found display not reacting on certain buttons. Called tech-support and they are recommending to replace console assembly. Rescheduled for 12/4/18 cust requesting afternoon appt if possible. File#7723540102; ordrng 1 CNOTES (CNOTES ) and 1 W10915815 (CONSOLE )

Near I-10, Seguin, TX 78155
Diego G.

Diego G.

RANGE KITCHENAID KSEG950ESS0 Arrived on site. Check for display issues. Found display not reacting on certain buttons. Called tech-support and they are recommending to replace console assembly. Rescheduled for 12/4/18 cust requesting afternoon appt if possible. File#7723540102; ordrng 1 CNOTES (CNOTES ) and 1 W10915815 (CONSOLE )

Near I-10, Seguin, TX 78155
Steve C.

Steve C.

WASHER WHIRLPOOL WFW8540FW1 Arrived on site to replace the door lock and pressure switch due to error code and door unable to unlock. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Harbor Dr, Waco, TX 76712
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMHA9019HN1 Arrive on site for the unit door is not working properly. Tested the unit and found the screen will black out but able to press selections. Found the screen on the door is defective. Replace the door and tested the unit. Unit works properly and job complete.

Near Paloma Dr, Woodway, TX 76712
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and it will not turn on. Tested the unit and found the unit is turning on and working properly. Found a loose connection on the junction box. Re tighten the connections and unit is working properly. All water connections were dry at the time of service.

Near Lazy Acres Dr, Woodway, TX 76712
Diego G.

Diego G.

DISHWASHER KITCHENAID KUDS30IVBL4 "Arrived on site. Check for console issues. Found Multiple issues. Found display LEDs not reacting. Also found manifold, tubes gaskets worn allowing low pressure to go through spray arms. Will need control, panel, manifold, tube and spinner. Office to reschedule; ordrng 1 8193983 (spinner 3rd level) and 1 W10077600 (manifold) and 1 W10077859 (tube) and 1 W10250015 (panel-cntl) and 1 W10285179 (cntrl-elec)"

Near Sandy Creek Rd, Red Rock, TX 78662
Diego G.

Diego G.

DISHWASHER KITCHENAID KUDS30IVBL4 "Arrived on site. Check for console issues. Found Multiple issues. Found display LEDs not reacting. Also found manifold, tubes gaskets worn allowing low pressure to go through spray arms. Will need control, panel, manifold, tube and spinner. Office to reschedule; ordrng 1 8193983 (spinner 3rd level) and 1 W10077600 (manifold) and 1 W10077859 (tube) and 1 W10250015 (panel-cntl) and 1 W10285179 (cntrl-elec)"

Near Sandy Creek Rd, Red Rock, TX 78662
Diego G.

Diego G.

DISHWASHER KITCHENAID KUDS30IVBL4 "Arrived on site. Check for console issues. Found Multiple issues. Found display LEDs not reacting. Also found manifold, tubes gaskets worn allowing low pressure to go through spray arms. Will need control, panel, manifold, tube and spinner. Office to reschedule; ordrng 1 8193983 (spinner 3rd level) and 1 W10077600 (manifold) and 1 W10077859 (tube) and 1 W10250015 (panel-cntl) and 1 W10285179 (cntrl-elec)"

Near Sandy Creek Rd, Red Rock, TX 78662
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFG550S0HZ0 "Arrived onsite for customer complaint of range burners having orange glow when burning. Advised customer that is normal. This is caused by impurities in the gas line, when customer uses a humidifier. All burners work as intended. No other issues found. No gas leaks detected at time of service."

Near Brenham, TX 77833
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site for unit leaking water. Found that the drain hose was kinked and cracked and leaking water during drain. Replaced drain hose and all operations are normal and dry. Customer will need to find two wood screws to secure unit to the wall as they were not present during repairs. Reported condition to tech line. Kevin SR 7723539276

Near Elgin, TX 78621
Thomas L.

Thomas L.

WASHER MAYTAG MVWC565FW1 "Arrived on site for unit not cycling properly, unit needed to be recalibrated, recalibrated unit, and tested unit, unit operated properly. All water connections were dry."

Near Alicia Dr, Elgin, TX 78621
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site for unit humming while vent fan on. Found wrapper vibrating . Tightened down the mounting screws , unit stopped vibrating . No other issues . Job complete ."

Near Berkman Dr, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site for failed side ui installed new side ui same issue not powering on replaced main control same issue called tech support per tech support side ui and dispenser ui need to be replaced together ordering new side ui and dispenser ui7723545202; ordrng 1 W11039890 (CONTROL SIDE) and 1 W11099702 (UI )

Near Fontana Dr, Austin, TX 78704
Paul R.

Paul R.

RANGE WHIRLPOOL WFG710H0AH1 Arrived onsite for the range not holding temp correctly and running hot. Ms stated the unit was running 25 degrees hotter than the set point. I tested the temp and did find it running 25 degrees hotter than it should be. I found a 25 degree positive offset in the control causing the issue. I changed the offset to 0 degrees and tested the unit. The unit was a little low so I added a 5 degree positive offset and tested the unit. The unit cycled between 327-373 degrees leaving the unit with a 350 degree average temp and the unit is working as designed. Call complete.

Near Malaga Dr, Austin, TX 78759
Clif L.

Clif L.

MICROWAVE WHIRLPOOL KRFC302ESS00 Arrived on site to diagnose a refrigerator that has a dented door. Found right-hand RC door dented in the upper right corner. Replaced RC door and tested unit. Found all is functioning properly at this time.

Near Highland Hills Dr, Austin, TX 78731
Tyler B.

Tyler B.

DISHWASHER MAYTAG MDBH950AWB "Arrived on site for not working complaints found unit not filling, R&R valve and tests unit. Tests failed found issue to be related with the cracked control panel handle. Unit will need new panel but part is discontinued.; ordrng 1 6-917726"

Near Katzman Dr, Austin, TX 78728
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site. Checked for icemaker issues. Found freezer liner warped not allowing icemaker to cycle. Will need freezer door to repair unit.Customer is going to call manufacture to get authorization for labor as well. Instructed customer it will take up to 6 to 8 weeks for door to arrive. Office to reschedule; ordrng 1 12977865BQ (dor-fip bl)

Near Magnolia St, Lockhart, TX 78644
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site. Checked for icemaker issues. Found freezer liner warped not allowing icemaker to cycle. Will need freezer door to repair unit.Customer is going to call manufacture to get authorization for labor as well. Instructed customer it will take up to 6 to 8 weeks for door to arrive. Office to reschedule; ordrng 1 12977865BQ (dor-fip bl)

Near Magnolia St, Lockhart, TX 78644
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site. Checked for icemaker issues. Found freezer liner warped not allowing icemaker to cycle. Will need freezer door to repair unit.Customer is going to call manufacture to get authorization for labor as well. Instructed customer it will take up to 6 to 8 weeks for door to arrive. Office to reschedule; ordrng 1 12977865BQ (dor-fip bl)

Near Magnolia St, Lockhart, TX 78644
Jerry C.

Jerry C.

MICROWAVE AMANA AMV2307PFS0 AMV2307PFS0 Arrived to inspect light not turning off. I found the light would not react to button presses and I removed and replaced the control. I tested the unit and normal operation resumed.

Near Soft Shore Lane, Pflugerville, TX 78660
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "WRF757SDEM01 Arrived to inspect noise. I found the rc evaporator completely frozen over and to the extent it was too much risk of sealed system failure to attempt to remove the frost from the evaporator. The customer will need to defrost the unit for a minimum of 48 hours and I advised them on towel placement to catch any excess water. The ice maker housing was not correctly attached to the ceiling of the rc and the two rear hooks could be seen below the attachment points. I corrected and inspected the lower unit drain tube connection and found moderate rc drain connection gapping. I sealed the gapping and set the unit back in place. The cabinet legs were not set prior and the chassis had a severe twist causing excessive air leaks into the cabinet. I squared the chassis and found the left door hinge sagging, causing the mullion to not fully contact the closer. I corrected the hinge issue and then corrected an outward-at-the-top lean of the fc door

Near Abamillo Ct, Hutto, TX 78634
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDTA50SAHB0 Arrived on job for complaints of middle spray arm off. Found spray arm not attached. Reattach spray arm and test. No leaks detected

Near Oak Rock, New Braunfels, TX 78132
Thomas L.

Thomas L.

DRYER MAYTAG MEDB835DW4 "Arrived on site for loud screeching noises which customer captured on his phone for us to hear. Tested operations and found broken blower Wheel, Will return with part to replace, customer is requesting a.m.; ordrng 1 WP697772 (wheel)"

Near N Eskew Ln, Cedar Creek, TX 78612
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48QTS00 Arrived on site for faulty control. Removed faulty control installed updated control kit. Powered unit on tested water dispenser unit working as designed. Will deduct service call fee from total.

Near Tortuga Trail, Austin, TX 78731
Scott  M.

Scott M.

WASHER WHIRLPOOL WET4024HW0 Arrived on site for poor washing . Ran diagnostic cycle and found lid lock engaging but not registering as locked . Ran call without part . Return 12/4 nonwater leaks detected at time of service . ; schdld next appmnt for 12/4 TUE !

Near Elton Ln, Austin, TX 78703
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site for unit not filling . Found float switch wires cut in couple of places . Ordering wire harness . No water in unit unable to determine any water leaks . Please call to set return visit when eta on part is known . ; ordrng 1 W11100762 (WIRE HARNESS )

Near Whitewing Ave, Austin, TX 78753
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for failed filter head and pump. Removed pump and filter head. Installed new filter head and recirculating pump. Powered unit on ran diagnostics all test passed checked water tubes no leaks unit working as designed.

Near Marlton Dr, Austin, TX 78703
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived on site for no ice. Ran diagnostics weak water flow entering reservoir removed filter better water flow unit passed all other diagnostics test. Diagnosed unit will need water filter.

Near Meredith St, Austin, TX 78703
Scott  M.

Scott M.

WASHER MAYTAG MVWB765FW2 "Arrived on site replaced gearcase , basket , clutch , agitator . Unit is still making noise . No water leaks detected . Talked to service Manager. ; saved tckt"

Near Harrisglenn Dr, Austin, TX 78753
Leonardo C.

Leonardo C.

DISHWASHER GE PDW9280J00SS Arrived on site customer said home warranty had already send someone else to work on unit. So job cancelled

Near W 13th St, Austin, TX 78703
Leonardo C.

Leonardo C.

DISHWASHER GE GLD4560N10SS "Arrived on site to test unit for unit making loud grinding noise. Test unit and found glass stuck in motor. Removed glass test unit and unit test good no leaks present. Customer asked about replacing the bottom rack, I advised customer to call home warranty to see if the racks are covered job complete."

Near Eva St, Austin, TX 78704
James C.

James C.

COOKTOP JENN-AIR JGCP548WP02 Arrived on site and tested operation. Found rear center burner not lighting. Inspected orifice and found a 35 installed and the unit requires a 55. Installed the correct orifice and tested. Unit now working properly. Customer has not received the replacement panel. Scheduled return visit for 12/13 as customer will be out of town. ; schdld next appmnt for 12/13 THU !

Near Breeze Way, Leander, TX 78645
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "arrived on site. Checked for no cool issues. Customer having issues with lights, dispenser and no cool happening all at the same time. Verified all connections all checked OK. Replaced deli control and main control.No leaks present. Job complete"

Near Laguna Vista Dr, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "arrived on site. Checked for no cool issues. Customer having issues with lights, dispenser and no cool happening all at the same time. Verified all connections all checked OK. Replaced deli control and main control.No leaks present. Job complete"

Near Laguna Vista Dr, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "arrived on site. Checked for no cool issues. Customer having issues with lights, dispenser and no cool happening all at the same time. Verified all connections all checked OK. Replaced deli control and main control.No leaks present. Job complete"

Near Laguna Vista Dr, Seguin, TX 78155
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5640XW0 "Arrived on site and found washer is in the making noise during agitation cycle, inspected lower components and found gearcase has failed, this is pushing cam down and grinding it. Attempted to disassembled washer and found that it is heavily corroded, took one picture, and will not disassemble. A new basket assembly, wash tub, gearcase, wash plate, cam kit, actuator, and belt would be needed. Attempting repairs Is not recommended due to the age and condition of the washer. Attempting repair is also not cost-effective. Currently washer is not leaking but informed customer that continuing to use it in this condition may result in further damage. Job complete"

Near Canon Yeomans Trail, Austin, TX 78748
Kevin B.

Kevin B.

DRYER AMANA NED4655EW1 "Arrived on site and inspected dryer and found heating element has failed, after replacing elements dryer is now working properly. Recommended to customer that vent to exterior be cleaned as there is no airflow when vent hose is attached. Job complete"

Near Brasher Dr, Austin, TX 78748
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site and found icemaker motor has failed, after replacing icemaker it cycled properly but Valve did not engage. Replaced water valve and cycled icemaker again and it is now operating properly. No water leaks from connections at time of service, job complete"

Near Boatswain Way, Austin, TX 78748
Kevin B.

Kevin B.

RANGE KITCHENAID KSGG700ESS1 "Arrived on site and found front door panel glass has shattered, replaced front panel and rebuild door and it is now correct. No for the repair is required at this time, job complete."

Near Creekmere Ln, Austin, TX 78748
Kevin B.

Kevin B.

WASHER WHIRLPOOL WETLV27HW "Arrived on site and inspected washer and found water dripping from the hot water valve, after correcting league started a cycle and of water drip has stopped. Job complete"

Near S Congress Ave, Austin, TX 78745
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW4955HW0 "Arrived on site for “banging sound and not draining” complaint. Inspected unit and found unit performing as designed. Instructed customer to stop unit and check load. Only found F0E5 error code. All checks good. No leaks detected, at time of service."

Near Williams St, Bastrop, TX 78602
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for refrigerator upper and lower ice maker not operating. Tested temperature in FC and RC and found within range. Performed diagnostics mode aand cycled ice maker. Found top ice maker not completing step 1 in diagnostics mode. Tested bottom ice maker and found error E3, cannot find home position. Removed failed ice maker and installed new. Called tech support and spoke with JK (SR#7723542542535). Found UI not reversing DC voltage to icemaker. Will need to replace UI. Schedule return for Monday the 3rd.; ordrng 1 W10893940 (CONTROL/UI)"

Near Walsh Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED7500GW0 "Arrived on site for now power, found power block loose on one wires casing burn mark, R&R block and tested good."

Near Argentia Rd, Austin, TX 78757
Diego G.

Diego G.

WASHER ROPER RTW4516FW2 "Arrived on site. Replaced motor and lower harness for unit. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Co Rd RS, Dale, TX 78616
Diego G.

Diego G.

WASHER ROPER RTW4516FW2 "Arrived on site. Replaced motor and lower harness for unit. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Co Rd RS, Dale, TX 78616
Diego G.

Diego G.

WASHER ROPER RTW4516FW2 "Arrived on site. Replaced motor and lower harness for unit. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Co Rd RS, Dale, TX 78616
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KSSO42QMB01 "Arrived on site for refrigerator light and UI not working. Performed diagnostics mode. Tested door switches at main control. Found control not reading door switches. Found unit will need control kit to complete repair. GE top mount freezer and a stand up freezer, both seem to have clogged defrost drain lines. Contacted office to inform of job add on for Tuesday. ; ordrng 1 SEENOTE&STICKYNOTE (ADD 2 Additional appliances for Tuesday’s return) and 1 W10818296 (CONTROL KIT)"

Near W Cimarron Hills Trail, Georgetown, TX 78628
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for unit leaking slowly from under unit. Found drain hose not connected to drain. Re attached drain hose and tests good. No water supply during service

Near N Mopac Expy, Austin, TX 78727
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for no drain, found drain pump missing blade, R&R drain pump and tests good no leaks on site"

Near Indian Mound Dr, Austin, TX 78758
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for unit not chiming. R&R control and tested good

Near Circuit Lane, Austin, TX 78728
Paul R.

Paul R.

WASHER WHIRLPOOL IAX4000RQ2 Arrived onsite for the washer with the hoses inside the unit leaking water. I found the hose between the fill valve and the vacuum with a hole in it. Need to replace the hose to complete service. Ordering C-NOTES & WP3357328 HOSE. RS for Mon 12/3.; ordrng 1 C-NOTES (AUTHO?) and 1 WP3357328 (HOSE)

Near Hymeadow Dr, Austin, TX 78729
Luis M.

Luis M.

REFRIGERATOR GE PDS22SFSBRSS Arrived on site for ice build up found unit constantly running removed evaporator cover ohmed heater good. Diagnosed faulty temp sensor on evaporator and wall sensor. Replaced both sensors left unit off to allow evaporator to defrost

Near Rainey St, Austin, TX 78701
Jonathan  S.

Jonathan S.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site for unit getting error code F6-E8. Performed diagnostics mode and verified error code found lost communication with microwave manger. Flowed tech sheet for fault. Checked connection and replaced UI. Found error code more intermittent and microwave reading to close door with door in closed position. Removed microwave manger and installed new. Tested unit and same failure occurs. Found when opening microwave door light will not turn on. Will need to replace complete switch assembly. Checked fuse and tested good. Requesting 2nd man and possibly 2 hours for repair. ; ordrng 1 DOORSWITCHASSEMBLY (DOOR SWITCH ASSEMBLY ) and 1 SEENOTE (SEE NOTE AND STICKY NOTE ) and 1 WIREHARNESS (WIRE HARNESS )

Near Sequoia Trail W, Georgetown, TX 78628
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KBFN502ESS00 "Arrived on site for “freezer door not shutting” complaint. Inspected unit and found evaporator motor defective and drawer rails sticking. Ordering new evaporator motor and new slides, since ones that I arrived with are defective. Instructed customer to thaw unit, with drawer open 24 hours before repair tech arrives. Return for repairs on 12/04.; ordrng 2 W10858096 (slide)s and 1 W11036566 (motor-evap)"

Near Alta Vista Dr, Bastrop, TX 78602
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL ED25RFXFW00 Arrived on site for no cooling. Found compressor warm and not running. R&R start relay and over lead. And unit turned on and started cooling.

Near Katzman Dr, Austin, TX 78728
Joseph C.

Joseph C.

WASHER MAYTAG MVWB835DW4 "Arrived on site for “making noises and producing error codes” complaint. Inspected unit and generated F3E1, F0E4 and F6E7 error codes. Found control and console faulty. Ordering new control and console. Return for repairs on 12/04.; ordrng 1 W11112656 (console) and 1 W11170706 (CONTROL)"

Near Riverside Dr, Bastrop, TX 78602
Paul R.

Paul R.

WASHER MAYTAG MVWB765FW1 Arrived onsite for the washer with clothes getting stuck under the agitator and ripping. I found a pair of sweat pants lodged under the agitator plate when I arrived. I removed the agitator and removed the clothing. I found the agitator warped and replaced it. Ms and I tested the unit with clothing in a cold wash cycle and the unit worked as designed. Call complete.

Near Prince Andrew Ln, Austin, TX 78730
James C.

James C.

RANGE WHIRLPOOL WEG745H0FS1 Arrived on site and tested operation. Found that the push rod for door switch is bent and causing light to stay on as well as the broiler cutting off due to the control thinking the door is open. Straightened push rod and tested. Unit working properly. Job complete

Near Elm St, Jonestown, TX 78645
Thomas L.

Thomas L.

WASHER LG WT5001CW "Previously diagnosed failed water valve, replaced value, unit is operating properly, all water connections are dry"

Near W Ridge Dr, Cedar Creek, TX 78612
Thomas L.

Thomas L.

REFRIGERATOR JENN-AIR JSD2695KES "Arrived on site for ice dispenser not operating properly, replaced keypad, tested functions and everything is working properly and all water connections are dry."

Near Alum Creek Dr, Cedar Creek, TX 78612
James C.

James C.

WASHER MAYTAG MHW5500FW1 Arrived on site and tested operation. Customer stated that the soap dispenser was not staying set to powder and the soap would back up in the dispenser. Also finding clothes with cuts in them and having an odor after complete. Ran diagnostics and found fault for over suds. Asked customer when the last time the unit had a clean washer cycle and it was about 2 month prior with vinegar and baking soda. Instructed customer that the foaming of that mixture can cause issues with sensors and the best cleaner is the Affresh cleaner as it will remove build up and odor from the unit. Tested dispenser and found the divider is not staying up in the powder soap position. Installed new dispenser and tested. I also found no sharp edges on any components inside the basket of the washer. Unit working properly. Job complete

Near Breeze Way, Jonestown, TX 78645
Al R.

Al R.

MICROWAVE GE JNM1541DM5BB "Arrived to inspect microwave not heating. Verified complaint and tested the turntable motor due to customer advising turntable was not working. Testes at motor and got 0 volts AC. Unit will possibly require Mag, Cap and Diode replacement. Unit also needs control panel due to voltage not reaching turntable motor. Office to order and reschedule after Authorization is granted.NEEDS MORE WORK.; ordrng 1 CNOTE (AUTHORIZATION NEEDED ) and 1 WB07X11008 (CONTROL PANEL ) and 1 WB26X10154 (TURNTABLE MOTOR)"

Near Shimla Drive, Killeen, TX 76542
Lou S.

Lou S.

OVEN KITCHENAID KODE300ESS03 "arrived on site to inspect oven temperatures. Upon further inspection, using my multimeter I placed the thermal lead in the middle of the center rack of the upper oven and began testing on Bake at 350 degrees. My reading at 350 Preheat was 327. My next five readings were 368, 353, 357, 344, 356 for an average of 355.6 degrees. Using the same method, I tested the lower oven and my temp reading at the 350 degree preheat was 401. My next five readings were 401, 305, 409, 320, 397 for an average of 366.4. I calibrated the lower oven minus -10 degrees and left the upper oven at zero calibration. I advised the customer of my findings. Job completed."

Near Austin, TX 78717
Al R.

Al R.

DISHWASHER GE GLD5600N10BB "Arrived to inspect dishwasher not completing a cycle. I confirmed the complaint and checked the incoming water at the valve. I got water from the wall, but the dishwasher never filled with any water. Office to order water inlet valve. NEEDS MORE WORK. ; ordrng 1 WD15X10003 (WATER INLET VALVE)"

Near Lindsey Dr, Copperas Cove, TX 76522
Lou S.

Lou S.

OVEN WHIRLPOOL GBD307PRY01 "arrived on site to install previously diagnosed and ordered part. I reinstalled the control which was rebuilt due to not responding when tested for voltage. I pulled the unit from the wall and installed the control and tested the unit and it operated as designed. I double checked to make sure it was heating and both the upper and lower chambers were heating. Customer paid in full at previous service call, nothing owed at this time. Job completed."

Near Along Creek Cove, Austin, TX 78717
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "arrived on site to inspect refrigerator making loud noises. Upon further inspection, I placed the unit in diagnostics and tested the unit on model number three, Evap fan motor and damper. When the damper would open and close it was making a loud noise and the Evap fan was was making a loud noise as it ramped up rpm’s. I called Techline and spoke to Ed regarding the Evap fan motor and he advised that it shouldn’t be making the noise as it should be a smooth sounding motor. Ed advised to replace the Evap fan motor and I advised that I would be changing the damper also due to the noise it was making. Ed provided file number 7723543589. Once I had the fan motor and the damper replaced, I removed the back cover to check the drain tube and found it badly gapped. Using manufacturers approved silicone, I sealed the gap. I placed the unit back in it space and leveled the unit. No water leaks observed during service, job completed."

Near Continental Pass, Cedar Park, TX 78613
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017FS0 "arrived on site to inspect microwave arcing. Upon further inspection, the customer had the unit unplugged due to it arcing. When I plugged the unit in, the unit arched at the base of the power cord. I immediately unplugged the unit and pulled the unit from the wall. Once I had the unit down, I found several places where the unit arched and melted the foil tape at the vent. There were a few places on the vent where there were burn marks. I removed the cover to inspect the inside of the unit and found all components good. I found three staples in the fire insulation near the vent that could possibly be the issue. Using my multimeter, I checked to see if there was an6 voltage from the ground at the outlet to the vent hood and found 23 volts. I advised the customer of my findings. I put the cover back on the unit and put the unit back on the wall. The hole where the power cord goes through was too small and the power cord was wedged against the vent hood.

Near Mistflower Springs Dr, Leander, TX 78641
Lou S.

Lou S.

RANGE AMANA AER6303MFS1 "arrived on site to inspect oven making squeaking noise. Up. Further inspection, turned the unit on Bake at 350 degrees and allowed the unit to heat up. When I opened the unit door, I heard the unit squeak as the element feet rubbed against the bottom of the oven when the element was expanding. I adjusted the right side feet and tested again and did not hear the noise anymore. I advised the customer of my findings. Job completed."

Near Rock Ridge Trail, Liberty Hill, TX 78642
Al R.

Al R.

MICROWAVE GE JNM1541DM5BB "Arrived to inspect microwave not heating. Verified complaint and tested the turntable motor due to customer advising turntable was not working. Testes at motor and got 0 volts AC. Unit will possibly require Mag, Cap and Diode replacement. Unit also needs control panel due to voltage not reaching turntable motor. Office to order and reschedule after Authorization is granted.NEEDS MORE WORK.; ordrng 1 CNOTE (AUTHORIZATION NEEDED ) and 1 WB07X11008 (CONTROL PANEL ) and 1 WB26X10154 (TURNTABLE MOTOR)"

Near Shimla Drive, Killeen, TX 76542
Lou S.

Lou S.

DRYER MAYTAG MEDB835DW4 "arrived on site to install previously diagnosed and ordered parts. Due to the unit making a loud noise, the previous tech ordered the tension pulley and dryer kit. I remove and replaced the tension pulley and dryer kit consisting of the rollers and belt. After putting the unit back together, I tested the unit with the customer present and the unit operated as designed. No lint observed during service, job completed."

Near Hedgerow Ln, Liberty Hill, TX 78642
Scott  M.

Scott M.

WASHER GE WCSR4170G1WW Arrived on site for unit not spinning . Found belt is wearing out and slipping .ordering belt and tool . No water leaks detected at time of service . Please call to set return visit ; ordrng 1 WH01X10302 (belt - 6 rib) and 1 WX05X20641 (service kit belt too)

Near Kenswick Dr, Austin, TX 78753
Paul R.

Paul R.

VENTHOOD KITCHENAID KXD4636YSS3 "Arrived onsite for the vent hood that will not go up or down. I found the hood in the down position and not coming up because the filters were removed. Ms stated she removed the filters to clean them and the hood went down when she wasn’t looking. I raised the hood manually, installed the filters, and tested the unit. The unit is working as designed. I explained to the customer to make sure the hood is in the up locked position before removing the filters for cleaning. Call complete. Use Authorization # KHJO700EPL1."

Near Crossland Dr, Austin, TX 78726
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived on site and found freezer ccompletely thawed out at 56f but still attempting to cool. Fridge at 40f. No blockage. Diagnosed as weak compressor with possible leak. Quoted for labor and compressor and valve and drier. (See lbh) office to wait for confirmation from customer before rescheduling as customer I displeased with failure and will call whirlpool. ; ordrng 1 TJ90SF8404 ( VALVE) and 1 W10276644 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)

Near Robb Ln, Round Rock, TX 78664
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site and tested operation. Found condenser lines vibrating while compressor running due to vibration mastic installed in the wrong position. Moved vibration pad to proper line and tested. Unit working properly. Job complete

Near Sierra Trail, Lago Vista, TX 78645
James C.

James C.

VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site and tested operation. Found fan not plugged in to harness. Corrected issue and tested. Unit working properly. Job complete

Near Tessera Pkwy, Marble Falls, TX 78654
Robert J.

Robert J.

OVEN WHIRLPOOL WGE745C0FS00 Arrived on job for complaints of switch fir front left burner loose. Found that switch not active in all positions. Replaced switch and test.

Near Crepe Myrtle St, San Marcos, TX 78666
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF995FIFZ00 "Arrived on site to install previous diagnosed parts. Customer stated they had plugged unit in since last service. Tested ice makers and found both operating and have been producing ice. Performed diagnostics mode and found and found evaporator thermistor opened. Inspected door seal and found freezer door gasket and right door gasket torn. Gained access to evaporator panel. Removed failed panel and installed new. Removed failed gaskets and installed new. Adjusted gasket with heat gun and tested door seals. Powered unit on. Tested unit. All tested good, no water leaks present."

Near Bent Tree Loop, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for refrigerator not cooling in RC. Performed diagnostics mode and tested bi-metal and found closed. Tested damper control, thermistors. Inspected freezer and found not completing defrost cycle. Removed from sensor defrost cycle to 8 hour defrost cycle. Inspected both ice maker and both are producing ice. Spoke with customer on operations. All tested good, no water leaks present."

Near Santa Maria St, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFE515S0ES0 Arrived on site for range cooktop light inductor staying off and not baking to correct temperatures. At time of service f service the light was off. Tested all burners on high heat serval times to insure light was shutting off. Performed temperature test up to preheat. Spoke with customer on operation. All tested good. (CO100)

Near Hedgewood Dr, Georgetown, TX 78628
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIA18PNLS11 Arrived onsite for the ice machine to replace the previous diagnosed parts. I replaced the main control and tested the unit. The needs cleaning light is off and the unit is working as designed. Call complete. Authorization Number ES93059P.

Near Denali Pkwy, Austin, TX 78726
Paul R.

Paul R.

WASHER MAYTAG MVWC360AW0 "Arrived onsite for the washer that is stuck in sensing mode, not filling with water at all or advancing in the cycle. Mr stated it was a different problem than before and the unit was staying in sensing then the lid lock would start flashing. I tested the lock switch solenoid, the lock switch, and the lid switch. All test were within specifications. I checked stored error codes and found an F7E1 again. I went to spin the basket and found it lightly stuck but once I freed it it spun good. I ran the auto cycle and the unit worked as designed. I ran manual diagnostics and switched back and forth from agitate to spin multiple times but can not duplicate the problem. The splutch and the actuator are working as designed. I told mr to try it again to see if it is going to fail. Call complete."

Near Mystic Oaks Trail, Austin, TX 78750
James C.

James C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and tested operation. Found unit starts and runs but the pump just hums. Found that the water line is pinched and the drain line routed incorrectly and has pinched as well. Corrected supply line and drain line. Tested for proper operation and found unit working properly. Job complete

Near Rimrock Dr, Lago Vista, TX 78645
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT318FZDB Arrived on site and found unit needed door and hinge adjustment to prevent handles from rubbing. Corrected alignment. All checks good. Unit is now operating as designed.

Near William Mckinley Way, Manor, TX 78653
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and found loud Evap fan motor. Replaced fan motor. Now unit is operating properly.

Near Wells Rd, Manor, TX 78653
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for “filter stuck and no ice production complaint. Released filter and replaced. Found loose connection, behind icemaker. Reconnected. Unit is now performing as designed. No leaks detected, at time of service."

Near Swift Water Loop, Bastrop, TX 78602
Joseph C.

Joseph C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for “unit shuts off in mid wash” complaint. Inspected unit and found F8E1 error code. Removed cold water line from back of unit and found debris to be clogging inlet. Cleaned out inlet and flushed supply line. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Blair Ave, Bastrop, TX 78602
Joseph C.

Joseph C.

WASHER GE GTW330ASK2WW "Arrived on site for “no drain” complaint. Inspected unit and found grit in drain pump impeller, causing pump to lock up. Removed and replaced drain pump. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Patti Cove N, Bastrop, TX 78602
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site for “door open/close door error” complaint. Inspected unit and found door switches and interlocks faulty. Removed and replaced interlocks and switches. Unit tests good.

Near San Jacinto St, Smithville, TX 78957
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for “not cleaning clothes” complaint. Inspected unit and found cold water valve solenoid connection loose and not connected well. Reconnected valve solenoid. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Nink Rd, Smithville, TX 78957
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW2 Arrived onsite to remove and replace lid assembly to top load washer from prior tech’s diagnosis. Remove faulty lid assembly and installed new replacement. Reassembled. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near Langtry Ln, Jarrell, TX 76537
Al R.

Al R.

DRYER AMANA NED4655EW1 "Arrived to inspect dryer not tumbling. I confirmed the complaint and disassembled the dryer to test the fuse, since the element turned on, but did not tumble. I check the fuse and it had no continuity. I removed and replaced it with the new part. I assembled and tested and the unit tested and worked as designed. No lint observed at the time of service.JOB COMPLETE."

Near Gary Loop, Killeen, TX 76542
Al R.

Al R.

REFRIGERATOR GE GSH25JGDBBB Arrived to inspect refrigerator not dispensing water. I confirmed the complaint and tested the ice in the same door and the unit produced ice. I applied the dispenser heater to the unit and used my steamer to unclog the water line from the bottom line that runs underneath the freezer door. I was successful in getting the blockage out and for the unit to produce water. I reassembled the unit and it operated as designed. Parts used: HeaterJOB COMPLETE

Near Shimla Drive, Killeen, TX 76542
Paul R.

Paul R.

DRYER WHIRLPOOL WHD5090GW0 Arrived onsite for the dryer that the door swings in the wrong direction. I changed the swing on the door. I tested the dryer and it works as designed. Call complete.

Near Penny Ln, Austin, TX 78757
Al R.

Al R.

DISHWASHER WHIRLPOOL DU1030XTXS0 "Arrived to inspect dishwasher not cleaning dishes. I opened the unit and noticed the tube on the top rack that provides water to the upper spray arm was bent to the right side, causing the units upper arm not to receive the necessary water to effectively clean the dishes. I repositioned the tube into the water tube and the dishwasher worked as designed. No leaks observed at the time of service. NO PARTS USED.JOB COMPLETE"

Near Grey Fox Trail, Killeen, TX 76543
Al R.

Al R.

DRYER WHIRLPOOL WED7300DW1 Arrived to inspect dryer turns on and clicks. Verified complaint and disassembled the unit and removed and replaced the FUSE after I tested it and it had no continuity. After reassembly I tested the dryer and unit tested as designed. No lint observed at the time of service.JOB COMPLETE

Near Tripp Trail, Killeen, TX 76543
Wesley P.

Wesley P.

DRYER WHIRLPOOL MED8200FW1 Arrived on site and found unit operating as designed. Found exterior vent clogged. Removed blockage. Advised customer that heating but not always drying first load is indicative of a airflow problem.

Near Regis Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

DRYER ROPER n/a "Arrived on site and fountain gate two front door is locked, MS spoke with customer and they have counseled and no longer need services, job complete"

Near Grove Blvd, Austin, TX 78741
Kevin B.

Kevin B.

MICROWAVE KITCHENAID KMHC319ESS4 "Arrived on site and found center rack is making contact with interior of microwave cabinet, recommended that rack be removed from microwave when not in use. No for the repair is required at this time, job complete"

Near Creekmere Ln, Austin, TX 78748
Leonardo C.

Leonardo C.

COMPACTOR GE UCG1680LSS Arrived on site to test unit for door not opening. Test u it and found door jammed. Removed door and found 3 glass bottles of wine making unit unleveled making door jammed. Removed glass bottles test unit and unit test good.

Near Vance Cir, Austin, TX 78701
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED8500DC3 Arrived on site for no operation. Found that the unit was totally dead. Found open fuse and replaced it. Also found that the electronic control had power to it but not out of it. Replaced console and control. Tested unit and unit works properly. Inside of dryer is clean. Customer will replace his vent hose.

Near Driftwood Dr, Marble Falls, TX 78654
Lou S.

Lou S.

WASHER MAYTAG MVWB835DC3 "arrived on site to inspect washer making loud noise. Upon further inspection, the customer advised that the unit is making a loud “cat screaming” noise. I placed the unit in diagnostics and tested with no error codes at the beginning. The unit ran through diagnostics and operated as designed. I placed the unit in manual test mode and tested the high agitation and high spin and immediately I could hear the noise in high spin. I stopped manual test mode and unplugged the unit and tilted the unit back to find oil debris on the side panels and on the drains pump. I removed the rotor and found oil debris inside the rotor. I advised the customer of my findings and advised that the gearcase and clutch would need to be replaced. I removed and replaced the gearcase and clutch and put the unit back together and calibrated the unit. After calibrating, I placed the unit in diagnostics and tested and it operated as designed with no error codes. I tested the unit in manual

Near Herradura Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site to test unit for oven door glass broken. Found broken inner glass. Replaced glass and found bad fuse, ordering new fuse WPW10545255 and tod WP4449751. Rescheduled for Thursday 11/29; ordrng 1 WP4449751 (TOD ) and 1 WPW10545255 (FUSE)"

Near Clearwater Way, Kyle, TX 78640
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to replace the control, UI, ice maker and ice maker fan. Replaced all parts and tested the unit. Tested the unit and unit is working properly. Advise customer to to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service."

Near Cr 3150, Kempner, TX 76539
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDTE704DSS1 Arrived onsite to install new seal and door latch to dishwasher from prior tech’s diagnosis. Removed warn door seal. Installed new replacement and door latch. Reassembled and tested unit. Door now seats well to cabinet. No leaks found at time of service.

Near Acacia Way, Georgetown, TX 78633
Arthur B.

Arthur B.

WASHER MAYTAG MVWC300VW1 "Arrived onsite for customer complaint of top load washer get stuck on agitating cycle and will not advance. Tested unit and found timer faulty. P&L are as follows;WPW10175557 (Timer)

Near Camp Springs Ln, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT311FZDB00 Arrived on site for noise issue. Unit cooling correctly customer complaint is compressor too loud. Compressor appears to be working as designed. Called tech support per tech support no failure to compressor and unit is working as designed. File #7723522848

Near Steck Ave, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SEYW04 "Arrived on site for ice build up on left side of Evap cover. Found water leaking from fill tube causing ice build up. Removed cover removed ice build up. Added fill tube extension to cover slots on fill tube and to prevent water from overflowing from slot. Ran icemaker through a,cycle found no water leaking fill tube."

Near Partridge Cir, Austin, TX 78758
Scott  M.

Scott M.

OVEN JENN-AIR JJW2430DS00 "Arrived on site replaced UI panel . Unit tested normal ,no key pad errors . Job complete ."

Near Margranita Crescent, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site for loud noise removed deli drawer found fresh food evaporator incased in ice. Called tech support due to ongoing issue. Per tech support need to replace evaporator cover and secure cover with 2 screws in front and 2 under air tower.. Ordering Evap cover. ; ordrng 1 WPW10501260 (COVER\

Near Oak View Cove, Austin, TX 78759
Scott  M.

Scott M.

RANGE WHIRLPOOL WEE760H0DH0 "Arrived on site , replaced blower fan . Preheated oven up no cooling fan errors . Job complete ."

Near N Plaza, Austin, TX 78753
Scott  M.

Scott M.

RANGE KITCHENAID KSDG950ESS1 "Arrived on site for unit display shutting off . Checked connections on display board . Ran diagnostics , no error codes . Connector wouldn’t sit properly . Replaced display . All features and functions of range work . No gas leaks detected at time of service . Job complete ."

Near Martin Ave, Austin, TX 78751
Clif L.

Clif L.

DRYER WHIRLPOOL WED9200SQ0 Arrived on site to diagnose a dryer that is not heating. Tested unit and found heating element shorted out causing failure. Replaced heating element and tested unit. Found all is functioning properly at this time.

Near Far View Dr, Austin, TX 78730
Scott  M.

Scott M.

DISHWASHER KITCHENAID KUDS01DJSS0 Arrived on site Poor washing . Found control wasn’t working correctly in diagnostics as well as poor wash motor . Ordering control and sump and motor . Please call to set return visit . Nonwater leaks detected at time of service .; ordrng 1 W10782773 (pump&motor) and 1 WP8564543 (cntrl-elec)

Near Bunny Run, Austin, TX 78746
Clif L.

Clif L.

WASHER WHIRLPOOL MVWB980BW0 "Arrived on site to service washer. Homeowner left a voicemail with office to cancel request for services. No further work to be done at this time, and no work performed today."

Near Treasure Island Dr, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSRS25CNSS00 Arrived on site or no cool. Unit on compressor not running. Power to compressor diagnosed failed starter to compressor. Installed new starter to compressor powered unit on compressor powered on unit cooling down.

Near Loralinda Dr, Austin, TX 78753
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site for customer complaint of soap dispenser not opening and closing, found dispenser spring was broken. I replaced dispenser, tested good."

Near Cherisse Dr, Austin, TX 78739
Jerry C.

Jerry C.

REFRIGERATOR GE GSH22JSDBSS "GSH22JSDBSS Arrived to instal previously diagnosed and ordered parts. I removed and replaced the compressor assembly and found the return line from the evaporator corroded and oily. I removed and replaced the section of tubing and then vacuumed the system. I pulled vacuum for 15 minutes and then monitored for an additional 15. Holding vacuum, I charged the unit with the mfg prescribed refrigerant charge and tested. The unit appeared to cool as designed and I advised the customer it may take 12 hours to cool completely. No water connections present."

Near Chestnut Path, Round Rock, TX 78664
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site. Checked for display issues. Found ice button not working. Replaced display assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Klein Meadows, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site. Checked for display issues. Found ice button not working. Replaced display assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Klein Meadows, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site. Checked for display issues. Found ice button not working. Replaced display assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Klein Meadows, New Braunfels, TX 78130
Jerry C.

Jerry C.

VENTHOOD KITCHENAID KIRD801HSS0 "KIRD801HSS0 Arrived to inspect blower issue. I found the external blower was constantly operating and I advised the customer I could not service the unit. I found the venthood assembly would require substantial repair, requiring all switches, wiring harness and lift motor assembly. Further, the venting assembly was contaminated severely with mold and I could not assure the customer of complete removal. The customer elected to have the unit replaced and requested replacement information. The unit is a 30 inch version and subsequent models of the same width should be fully compatible with the counter’s existing cutout, but should be confirmed with a dealership.

Near Round Rock, TX 78665
Jerry C.

Jerry C.

DRYER WHIRLPOOL WED70HEBW0 "WED70HEBW0 Arrived to inspect no start. I found the unit responsive to inputs, but it would not start the motor. I inspected and replaced the thermal fuse after determining it was open. The unit heated and cycled as designed afterwards. I removed lint from within the chassis and air plenum. Operational test good."

Near Haddington Cove, Hutto, TX 78634
Steve C.

Steve C.

RANGE KITCHENAID KGSS907SSS03 "Arrived on site for the unit oven is not working. Tested the unit and found on broil the valve solenoid will make a thump noise and nothing happens. Also found the keypad off option will not work and unable to turn the unit off. Tested the bake and nothing happens and igniter will will not spark. Also the fan blower is extremely loud clanking noise. Unit will need a new keypad, control, spark control, igniter, blower and valve (propane). ; ordrng 1 W10810687 (blower) and 1 WP9760229 (elctr-kit) and 1 WP9761566 (swtch-memb) and 1 WP9763716 (valve-gas) and 1 WPW10331686 (module-spk)"

Near County Rd 2200, Lampasas, TX 76550
Jerry C.

Jerry C.

RANGE WHIRLPOOL RF368LXPS1 "RF368LXPS1 Arrived to instal parts. I removed and replaced the terminal block and was able to use the existing pigtail with the direct wire connection system, part of the terminal block. I tested the unit under full load for an extended period and it worked as designed. Operational test good."

Near Mossy Rock Dr, Hutto, TX 78634
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "KRMF706ESS01 Arrived to inspect water dripping from ice dispenser. I found the ice maker housing was not fully seated and allowing excessive air to be drawn from the rc into the ice storage bin, causing freeze/thaw cycles and the resultant drip. The ice bin door gasket was badly deformed and I rotated it 180*. I seated the ice maker housing fully and tested the fan. I corrected misfitting of the crisper mullion and corrected cabinet twist and leveled the doors. I replaced the ice bin door assembly and tested. Operational test good, no leaks served during service."

Near Grace St, Taylor, TX 76574
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KSF26C6XYY00 Arrived onsite to install new gasket to reservoir on SxS refrigerator from prior tech’s diagnosis. Removed evaporator cover and installed new seal. Reassembled. Evaporator cover not seals well. Tested water flow. Water flowing as intended. No other issues found. Collected remaining labor and part cost. All water connections were dry at time of service.

Near Duck Creek Ln, Georgetown, TX 78633
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW7000DW3 "WTW7000DW3 Arrived to inspect error. The unit had a water level error code and I verified the water level to be correct. I attempted to replaced the control, but it was the incorrect part number. Office to order control p/n W11182871. The gear case was leaking oil and flinging it off the rotor. The gear case and clutch will require replacement. No leaks observed during service. ; ordrng 1 W10754448 (clutch) and 1 W10811956 (GEAR CASE) and 1 W11182871 (CONTROL)"

Near Chris Kelley Boulevard, Hutto, TX 78634
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived onsite for customer complaint of ice machine not making ice. Tested unit and found condenser fan motor not running. Tested in line diode and found diode with no continuity. Removed diode and installed wire using soldering methods. Also found fan blade not fully installed to motor. Secured fan blade to motor. Tested unit. Condenser fan and compressor comes on as intended. Good ice slab began forming. No other issues found. All water connections were dry at time of service.

Near Gabriel Woods Dr, Georgetown, TX 78633
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Arrived onsite to install new Evaporator and dye drier to SxS refrigerator from prior tech’s diagnosis. Removed dye drier and evaporator and installed new replacements using braising methods. Vacuumed unit down to -25psi. Charged unit with 5.5oz of R134a refrigerant. Powered unit up. Found good frost pattern on evaporator. Reassembled no other issues found. All water connections were dry at time of service.

Near Westinghouse Rd, Georgetown, TX 78626
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW2 Arrived onsite for customer complaint of top load washer making loud noises when spinning. Tested unit and found tub bounces around irratically. Removed and replaced suspension. Reassembled. Tub noises steady. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near Lignite Dr, Jarrell, TX 76537
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF757SDEE00 "Arrived onsite for customer compliant of RF section freezing up. Tested unit and found unit will not enter diagnostics. Also found UI LED display not fully illuminating.

Near Taffinder, Killeen, TX 76549
Brandon C.

Brandon C.

WASHER WHIRLPOOL MAV6200AWW "Arrived on site for customer complaint of washer making loud noise and walking during spin cycle. Found transmission bearings were bad. I quoted customer for transmission replacement, they are going to buy a new washer. Collected service fee on check"

Near The Hills Dr, The Hills, TX 78738
Brandon C.

Brandon C.

VENTHOOD KITCHENAID KIRD861HSS0 "Arrived on site for customer complaint of fan not working and down draft not operating. Found faulty switch, I replaced switch unit tested good."

Near Hedgebrook Way, The Hills, TX 78738
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 "Arrived on site. Replaced cam assy and tested unit, all functions tested OK. No leaks present. Job complete"

Near I-35, Denton, TX 76210
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 "Arrived on site. Replaced cam assy and tested unit, all functions tested OK. No leaks present. Job complete"

Near I-35, Denton, TX 76210
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 "Arrived on site. Replaced cam assy and tested unit, all functions tested OK. No leaks present. Job complete"

Near I-35, Denton, TX 76210

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