We serviced a
WHIRLPOOL VENTHOOD
Model KVUB606DSS4
Near New Braunfels, TX 78132
Leonardo
Job Details: 03/21/2023
Arrived on site to replace motor. Replaced motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Canyon Lake, TX 78132
Leonardo
Job Details: 03/21/2023
Arrived on site to test unit for unit not turning off.. Found service pointer and advised customer to connect unit to Wi-Fi for software update base on service pointer. Customer had never had unit connected to Wi-Fi job complete.
We serviced a
JENN-AIR OVEN
Model JJW2430LL00
Near Canyon Lake, TX 78132
Leonardo
Job Details: 03/21/2023
Arrived on site to test unit for damaged front panel. Replaced panel test unit and unit test good job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Kyle, TX 78640
Leonardo
Job Details: 03/21/2023
Arrived on site to test unit for unit not draining. Test unit and found installers had put the drain hose to the wrong connection. Secured drain hose correctly test unit and unit draining correctly job complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78754
Kimo
Job Details: 03/21/2023
Arrived onsite for a dryer with long dry times. Upon arrival I performed a air flow test and found that the unit had no flow with vent tube connected but with it disconnected the air flow was good. I advised the maintenance man to have the vet at the appointment professionally cleaned. As the unit operated as designed during all function tests. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78754
Kimo
Job Details: 03/21/2023
Arrived onsite to replace dented doors on a refrigerator. Upon arrival I replaced the dented doors and and treated the unit and found unit operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, TX 78754
Kimo
Job Details: 03/21/2023
Arrived onsite for a washer that is making and noise when in use. Upon inspection I found that there was change under the agitator I received the change and replaced the hub due to some of the splines where damaged I replaced the cam as well due to it showing signs of wear. The gearcase was not leaking. I tested the unit several times and found that the noise was gone and the unit operated as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model Wmh31017hs09
Near Austin, TX 78754
Kimo
Job Details: 03/21/2023
Apt#2209 arrived onsite for a MW with a counter light that will not turn off. Upon inspection I found that the relays that control the light on the control board and welded themselves together. I replace the panel and the control and tested the unit and found that unit operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78723
Kimo
Job Details: 03/21/2023
Arrived onsite for a refrigerator that is not making ice. Upon arrival I found that the ice maker was in the off position due to the factory market the on/off position wrong. I ran a harvest cycle and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78724
Kimo
Job Details: 03/21/2023
Arrived onsite it install previously diagnosed parts. Upon arrival I installed the new sump&motor and tested unit and found unit operating as designed no leaks. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Killeen, TX 76543
Tyler
Job Details: 03/21/2023
Arrived on site for refrigerator needing previously diagnosed ice maker. Upon arrival reconfirmed issue and installed part. Reassembled and tested unit. Found no leaks and unit working as designed call complete
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Hutto, TX 78634
Cliff
Job Details: 03/21/2023
Arrived on site to diagnose a range with a burner not working. Found ignitor not mounted to orifice holder properly preventing burner ignition. Remounted ignitor properly and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Copperas Cove, TX 76522
Tyler
Job Details: 03/21/2023
Arrived on site for washer off balance and moving around. Upon arrival Lund leftside pedastool foot not lvl and causing unit to rock. Also found damper rods failin* and replaced rods. Found unit workin* as designed without leaks. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Killeen, TX 76549
Tyler
Job Details: 03/21/2023
Arrived on site for refrigerator over freezing items in rc. Upon arrival confirmed issue. Found damper motor not fully shutting and Replac3d dampener and damper gasket. Informed customer to give unit 24 hrs to stabilize temps. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Killeen, TX 76542
Tyler
Job Details: 03/21/2023
Arrived on site for ice maker not making ice. Upon arrival confirmed complaint and found ice maker stuck in harvest position with motor faintly humming. Replaced ice maker and found unit could complete harvest/fill as designed without leaks or failures. Informed customer to give unit 24 hrs to fill bin. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Leander, TX 78641
Maurice R
Job Details: 03/21/2023
"Arrived onsite for dishwasher not drying. On inspection I tested the Heating element and it had a 7.5amp draw, it is good. I asked what was not drying and the customer said that it was the plastic dishes that wasnt drying. On further inspection found that there was no rinse aid in the unit so I found the one that came with the install of the unit and added it to the dishwasher. Informed the customers that it will help the drying of the plastic but will not dry them completely. No water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Leander, TX 78641
Maurice R
Job Details: 03/21/2023
"Arrived onsite for dishwasher rack not working as designed. On inspection found that the upper rack was having a hard time being pulled out. It was rubbing on the left side. I removed the rack off the rails and inspected the rails, they fine. I installed the rack back In to the rails and got it centered. Now it is not rubbing on the left and it is easier to pull in and out of unit. The unit is operating as designed and no water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Kyle, TX 78640
Leonardo
Job Details: 03/21/2023
Arrived on site to test unit for unit not heating. Test unit and found opened heating element. Replaced element test unit and unit test good no leaks present job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78724
Kimo
Job Details: 03/21/2023
Arrived onsite for a DW that is leaking for the bottom of the door upon installation I found that the leak was due to the tub gas not being set correctly. I contacted this and tested unit several times and found that the unit is no longer leaking.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Hutto, TX 78634
Cliff
Job Details: 03/21/2023
"Arrived on site to replace previously ordered parts for refrigerator. Replaced fc door and badge. Inspected condenser fan and compressor, and found them operating normally and not in need of replacement. Cooling issue was caused by ice on evap coil preventing airflow through unit. All is working properly at this time and no further repairs needed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Pflugerville, TX 78660
Cliff
Job Details: 03/21/2023
Arrived on site to diagnose a dishwasher that isn't responding to user input. Found ui malfunctioning and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Pflugerville, TX 78660
Cliff
Job Details: 03/21/2023
Arrived on site to diagnose a dryer that is not turning on. Found door switch failed and replaced it. All is working properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Pflugerville, TX 78660
Cliff
Job Details: 03/21/2023
Arrived on site to diagnose a dishwasher that is leaking. Found heater gasket collars corroded away causing leak. Replaced heater and documented damage to cabinet. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Austin, TX 78738
Luis
Job Details: 03/21/2023
"Arrived on site. Found mullion not entering catch,raised mullion checked door operation and mullion operation good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Austin, TX 78738
Luis
Job Details: 03/21/2023
Arrived on site. Replaced defective door checked door operation and seal good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78744
Scott
Job Details: 03/21/2023
"Arrived on site ,replaced inlet assembly and drain pump. Ran diagnostics, all checked normal. No water leaks detected at this time. Job complete."
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS20
Near Burnet, TX 78611
Gerry C
Job Details: 03/21/2023
"KOCE500ESS20 Arrived to inspect broken outer glass. The glass had failed on the oven door and I removed and replaced. I tested operation of the unit and all functions were present. Finding the unit with the circuit breaker originally off, I switched it back of in the unoccupied dwelling. Operational test good."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Waco, TX 76708
Jonathan M
Job Details: 03/21/2023
Arrived on site for a dryer that has a broken door seal. Inspected unit and work area. Did confirm the customers complaint and found the door seal frayed. Replace the door seal and added high temperature adhesive to the door. Seal to keep it in place. Tested the unit and the unit begin to work and operate as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model WDT730HAMZ0
Near Seguin, TX 78155
Andrey
Job Details: 03/21/2023
"Arrived on sit to test unit for damage wheels, tested unit found brackets holding wheels in place are broken off, replaced wheels and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Austin, TX 78722
Wesley
Job Details: 03/21/2023
Arrived onsite and found unit drain wiring broken causing loss of drain function. Repaired wiring. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78702
Wesley
Job Details: 03/21/2023
Ongoing door alarm. Reed switches work. Replaced unit is now operating as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Austin, TX 78701
Wesley
Job Details: 03/21/2023
Arrived onsite and tested unit for no operation and found safety outlet preventing proper connection at outlet. Secured outer connection and tested function. Unit is now operating as designed.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Whitney, TX 76692
Jonathan M
Job Details: 03/21/2023
"Arrived on site for a washing machine that wont fill. Inspected unit and work area. The customer advised that regardless of what setting they put it on, the unit will not fill. Ran the unit three diagnostics and found an F7 E5 (shifter fault) error code. Ran it through a diagnostic check and found everything working but when it agitated, loud sounds were coming from the washer, and when it tried to spin, only the agitator would spin. Check underneath the unit and found that the slider had been broken and was stuck, causing the issue. Replaced the slider with the truck. Stock slider (W10734521). Tested the unit and the unit began working and operating as designed. Call complete. ; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Austin, TX 78747
Luis
Job Details: 03/21/2023
"Arrived on site for no ice. Found blockage between icemaker and shut off arm,removed blockage adjusted ice water fill,ran icemaker test passed filled with water."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAHM
Near Austin, TX 78701
Wesley
Job Details: 03/21/2023
Arrived onsite for leaking dishwasher and determined cause to be unsecured valve inlet hose. Corrected issue with existing parts. Unit is now operating leak free. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near New Braunfels, TX 78130
Andrew
Job Details: 03/21/2023
Arrived on site and replaced previously diagnosed ice maker cover panel and ice-maker. Ran harvest with no issues. Filled as designed. Advised to monitor. No leaks detected. Job complete .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near New Braunfels, TX 78130
Andrew
Job Details: 03/21/2023
"Arrived on site and replaced previously diagnosed UI, control, inlet valve, ice bin thermistor, and fill tube heater. Advised to monitor. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Seguin, TX 78155
Andrey
Job Details: 03/21/2023
"Arrived on site to test unit for over heating, customer stated that unit is getting to hot and melted cabinets on the left side, inspected gasket and it is sealing properly, pre heated oven to 350 degrees with thermocouple, oven sensor and thermocouple are both reading proper temperatures, customer stated that at 475 the unit starts to smoke, heated unit to 475 and noticed some smoke but not electrical but oils burning off, left unit on for 15 minutes, took temperature of unit surfaces, right side at 119 degrees and left at 121 degrees per service pointer W11544031 well below what is allowed, called whirlpool to report and document, per tech line unit is running per manufacturer specifications, SR#7736001163, stated to customer that unit is safe to use and if she is still unhappy to call customer service job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Seguin, TX 78155
Andrey
Job Details: 03/21/2023
"Arrived on site to test unit for no power, tested unit found it has power but will not agitate, just a buzzing noise from motor, capacitor has failed replaced capacitor from truck stock w11395618 tested unit, unit is now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Seguin, TX 78155
Andrey
Job Details: 03/21/2023
"Arrived on site to install previously diagnosed emitter and receiver boards, fill tube heater, replaced parts but could not get ice maker to cycle, replaced ice maker and ice box fan as precautionary, tested unit unit is now running as designed, no leaks detected job complete"
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Johnson City, TX 78636
Andrew
Job Details: 03/20/2023
Arrived on site for both ovens not heating properly. Found both bake igniters were disconnected. Secured connections and tested to 359 with no issues. Ensured convection motors and elements working as designed. No leaks detected. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Spicewood, TX 78669
Luis
Job Details: 03/20/2023
"8956Arrived on site. Replaced defective compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78739
Andrey
Job Details: 03/20/2023
"Arrived on site to test unit for no drain and missing sound blanket, tested unit found F9E1 error, pulled out dishwasher and found about 10 feet of drain hose clumped up on the back of unit, removed unnecessary hose and installed sound blanket, tested unit in diagnostics all components activating properly, ran normal cycle for ten minutes, unit is running and draining properly, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Kyle, TX 78640
Andrey
Job Details: 03/20/2023
"Arrived on site to replace previously diagnosed ice container and motor shaft, replaced parts and tested, unit is running as designed, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Niederwald, TX 78640
Andrey
Job Details: 03/20/2023
"Arrived on site to test unit for not washing, tested unit found motor not engaging error present and motor not engaging in diagnostics, replaced sump and motor, tested unit, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Florence, TX 76527
Jonathan M
Job Details: 03/20/2023
Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. Recovered the refrigerant and fixed the brazing on the condenser line going to the compressor. Replaced the dryer and charged the unit up with 120 pounds of nitrogen. Found pressures hold for 15 minutes. Vacuumed down the unit to -31 psi and found pressures hold for another 10 minutes. Charged the unit up with 56 g of R600. Plug the Internet and he began to cool and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Maxwell, TX 78656
Andrey
Job Details: 03/20/2023
"Arrived on site to test unit for no operation, tested unit found broken door switch, replaced part and tested unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Waco, TX 76706
Jonathan M
Job Details: 03/20/2023
Ive been on site to install previously diagnosed parts. Inspected unit and work area. Replaced the door latch again and tested the unit. I found the unit locking the lid and working as designed. Ran the unit through an auto test in the unit ran as designed. Ran the unit through a rent cycle. Found the unit running through the entire rinse cycle as designed. Advised the customer to keep an eye on the unit and a call back if any other issues persist. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Austin, TX 78751
Wesley
Job Details: 03/20/2023
Arrived onsite and installed compressor and evap and drier and access port. Pulled vacuum for 12 minutes and held vacuum. Recharged system with 4.9oz of R134a. Observed compressor start up and frost pattern. Unit is now operating as designed. All checks good.
We serviced a
MAYTAG DRYER
Model MED6630HC0
Near Austin, TX 78705
Scott
Job Details: 03/20/2023
Arrived on site replaced console ( which has new harness ) and control . Ran diagnostics. No error code . Unit is responding to commands and is heating . Job complete
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DS01
Near Austin, TX 78737
Leonardo
Job Details: 03/20/2023
Arrived on site to reaped fuse and interior light and control board. Replaced all parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS0
Near Andice, TX 78628
Kimo
Job Details: 03/20/2023
Arrived on site o install a door panel on a DW upon arrival I replace the the dusted door panel with the new one and tested unit and found unit operating as designed. Job completed
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Belton, TX 76513
David Z
Job Details: 03/20/2023
Arrived on site to diagnose washer that was not latching properly. Customer advised the latch had cracked when using. Foind door latch cracked and not locking. Replaced latch and tested unit. Verified proper function and locking. Repair completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Marble Falls, TX 78654
Lou
Job Details: 03/20/2023
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer had the unit running a wash cycle and they pointed out where water had been leaking onto the floor at the front left corner area (photo). Opened the unit door and found dry water streaks on the left side of the door and found the left upper corner of the door gasket not sealing properly. The gasket was pushed in at the top left corner (photo) compared to the right side being pushed outwards (photo). I removed and replaced the door gasket and tested the unit and it is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Pflugerville, TX 78660
Cliff
Job Details: 03/20/2023
Arrived on site to replace door for refrigerator. Replaced fc door and all is working properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Pflugerville, TX 78660
Cliff
Job Details: 03/20/2023
Arrived on site to replace previously ordered parts for refrigerator. Replaced rc door gasket and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Austin, TX 78748
Kevin
Job Details: 03/20/2023
"Arrived on site and inspected range and found customer is experiencing glass surface hot on door. Per service pointer W10917778, Added insulation strip to inside of oven door. This will help but it will not completely remove heat from surface, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Manchaca, TX 78748
Kevin
Job Details: 03/20/2023
"Arrived on site and inspected dishwasher and found builder never attached incoming waterline, Valve is cross threaded. After replacing valve and properly installing dishwasher it will now run correctly. Recommended that homeowner have rinse aid in dispenser, only use correct detergent and discussed optimum pod placement. Also recommended running hot water at kitchen sink on Telus hottest point before starting the dishwasher. Job complete"
We serviced a
WHIRLPOOL COOKTOP
Model KCED606GBL01
Near Austin, TX 78759
Paul
Job Details: 03/20/2023
Arrived onsite for a cooktop with a broken glass top. The customer stated they were told by KitchenAid that the glass came in on Friday and we were supposed to be installing it today.; ordrng 1 W11051486 (Cooktop)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78759
Vincent
Job Details: 03/20/2023
Arrived on site to install parts previously tech diagnosed. Gained access to install new motor and found that the motor was still good. The motor is only missing a bracket. Im ordering the bracket and reschedule to return
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Austin, TX 78732
Vincent
Job Details: 03/20/2023
"Arrived on site for icemachine, inspected unit and work area. Customers complaint was not working, stoped during cleaning cycle. Tested unit and found a bad recirculating pump. ordrng 1 W11542867 (Recirculating pump)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Liberty Hill, TX 78642
Kimo
Job Details: 03/20/2023
Arrived onsite for DW with a leak coming to the bottom of the unit. Upon inspection I found that the was a hole in the water inlet hose. I realize that the hose that was sent with me was too short.; ordrng 1 5304493868 (Inlet hose)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78704
Luis
Job Details: 03/20/2023
"Arrived on site for no ice and frost in freezer section. Ran icemaker diagnostics icemaker passed harvest and filled with water ran ice box fan test failed,fan not running,ran evaporator thermistor test defective harness ordering harness and ice box fan. ; ordrng 1 W11407678 (Ice box fan)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Wimberley, TX 78676
Andrew
Job Details: 03/20/2023
Arrived on site to test unit for frost building up in FC and gasket torn on RC door. Found top left gasket not sealing properly on FC door and both RC gaskets deteriorating. Recommend replacing all 3 door gaskets and both LH and RH rails in FC.; ordrng 1 W10571967 (FC gasket) and 1 WPW10132653 (LH glide) and 1 W10132652 (RH glide) and 1 WPW10420083 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Austin, TX 78737
Kevin
Job Details: 03/20/2023
Arrived on site and found customer is experiencing water dripping on floor from in between door panels. Removed outer door panel and found sound insulation is wet on the lower 4 inches on center. Ran dishwasher and water may be overlapping tub edge. Will bring back dispenser and parts research plastic edge of tub.; ordrng 1 W10861000 (Dispenser) and 1 Tubedge (Parts research)
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Austin, TX 78748
Kevin
Job Details: 03/20/2023
"Arrived on site and found saved error codes 4/3, 7/1. Ran diagnostic cycle and wash motor was running properly briefly. Took a short video and then started dishwasher three more times and wash motor did not run again. Inspected float switch and didnt see any issues. Will bring back control, wash motor, and all float switch pieces to ensure repair on next visit.; ordrng 1 W11613570 (Wash motor) and 1 W11613566 (Control) and 1 WPW10195039 (Switch) and 1 WPW10316267 (Standpipe for float) and 1 WPW10346525 (Float)"
We serviced a
WHIRLPOOL FREEZER
Model KRFF507HBS04
Near Austin, TX 78739
Andrey
Job Details: 03/20/2023
"Arrived on site to test unit for not cooling, tested unit found evaporator fan not engaging and control throwing PO error code, replaced evaporator and control, unit is now cooling properly and can engaging but when FC door is open light flickers intermittent, inspected door switch and found it broken, ordering door switch, ordrng 1 W11396033 (Door switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM05
Near Salado, TX 76571
David Z
Job Details: 03/20/2023
Arrived on site to diagnose refrigerator that was not cooling at all. Tested unit and found no frost pattern with compressor running. Unit has a sealed system failure and needs replacement. Ordering sealed system parts. Office to schedule R600 sealed system repair. Steel line. ; ordrng 1 R600 (R600 kit) and 1 W11578209 (Compressor) and 1 W11572047 (Evap) and 1 W11506635 (Access Port) and 1 Wpw10143759 (Dryer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Temple, TX 76504
Tyler
Job Details: 03/20/2023
Arrived on site for refrigerator leaking water. Upon arrival confirmed issue and found water leaking from 5/16-1/4 water coupler WPW10334458. Rescheduled customer to complete repairs with couplers ; ordrng 1 WPW10334458 (5/16-1/4 coupler)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Liberty Hill, TX 78642
Kimo
Job Details: 03/20/2023
Arrived onsite for a DW with a dented door. Upon inspection I found that there was a dent in the DW door. I replace the outer door panel. But the door handle studs broken am ordering the studs and screws. Office to reschedule. (Unoccupied home); ordrng 4 W11157086 (Studs)s and 4 W10826179 (SCREW)s
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15PDXZS0
Near Liberty Hill, TX 78642
Kimo
Job Details: 03/20/2023
Arrived onsite for a ice machine that is not producing ice. Upon arrival I found that there was no water in the unit and when I ran the water inlet valve I found that it did not fill. I then replace the valve and tested the unit and found that the unit was filling with water and all functions worked but the cooling plate did not get cold what so ever but the you could hear the compressor and the condenser fan running. I am ordering a ss to complete this call. Office to reschedule ; ordrng 1 WPW10605286 (COMPRESSOR) and 1 Accessvalve (Access valve) and 1 WP2313624 (CONDENSER) and 1 Drier (Drier)
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Liberty Hill, TX 78642
Kimo
Job Details: 03/20/2023
Arrived onsite for a DW that will not hole its door up/the door will fall to the floor when opened. Upon inspection I found that the links where broken I replaced the and tested the unit and found that the ui would not respond to touch at times I am ordering Y and rescheduling visit. ordrng 1 W11302460 (Console)
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS246LL0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 03/20/2023
Arrived on site to test unit for unit giving F8E4 fill valve error. Ordering new inlet and fill valve. Will need to replace inlet and fill valve and control board. Reschedule with customer. ; ordrng 1 W11535094 (Inlet) and 1 W11434044 (Fill valve)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Austin, TX 78734
Luis
Job Details: 03/20/2023
Arrived on site. Found broken tabs on water pan preventing drain pump installation ordering a new water pan. ; ordrng 1 W11542868 (Pump drain) and 1 W11614100 (Water pan)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Briarcliff, TX 78669
Luis
Job Details: 03/20/2023
"Arrived on site for no ice,water leaking and lights issue. Ran diagnostics E2 error code on icemaker defective icemaker,found water in fresh food compartment no ice build up diagnosed a clogged extension drain,found defective upper left led module. Ordering icemaker,led module and drain extension ; ordrng 1 W11658802 (Icemaker) and 1 W11462342 (Led module) and 1 W11084807 (Extension)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Wimberley, TX 78676
Andrew
Job Details: 03/20/2023
Arrived on site to test unit for not washing properly and not spinning. Found bad run cap preventing unit form agitating and spinning. If earlier spot opens customer would appreciate sooner. ; ordrng 1 W11428524 (Capacitor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Austin, TX 78759
Paul
Job Details: 03/20/2023
Arrived onsite for a refrigerator with the left RC door not closing all the way and sticking out unless it is pushed in. I found the chassis not level causing the mullion to stick and keep the door farther out. I leveled the chassis and the doors are closing properly. The customer stated she told the dispatcher that there was a light out in the RC also. I found the left rear upper light out on the ice box. Ordering W11462342 module. ordrng 1 W11462342 (Module)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Austin, TX 78738
Vincent
Job Details: 03/20/2023
"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was unit not working. Inspected unit and and removed lower cover and found water leaking. Entered diagnostic and retrieved error code 2-1 . Pulled unit out on my floor protector and found the tub leaking to possible damage by installation or defective from manufacture. Im ordering new pump and tub. Office to reschedule when parts are available. Leaks where present at the time of service. Left unit unplugged from the power outlet. ; ordrng 1 W11409866 (Tub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Harker Heights, TX 76548
David Z
Job Details: 03/20/2023
"Arrived on site to diagnose refrigerator rarely making ice. Checked for error codes and found E5, for mold thermistor. Unit does not cycle. Ordering new icemaker assembly to complete repair, part currently 0 stock. Office to schedule return visit when we can receive part. ; ordrng 1 W11658802 (Icemaker)"
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Dripping Springs, TX 78620
Leonardo
Job Details: 03/20/2023
Arrived on site to test unit for inner glass oven broken. Test unit and found glass shattered. Ordering new inner glass office to reschedule ; ordrng 1 WPW10618107 (Inner glass)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 03/20/2023
Arrived on site to test unit for unit not closing correctly. Test unit and found latch not sitting correctly. Secured latch test unit and unit test good. Found 2 screws missing on front panel. Ordering new screws. Office to reschedule ; ordrng 2 WPW10348408 (Screws)s and 2 WPW10213953 (Screws)s
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Temple, TX 76501
David Z
Job Details: 03/20/2023
Arrived on site to install control diagnosed on previous visit. Replaced control with new and trimmed pressure hose. Tested unit and verified unit working properly. Repair completed.; O-emld tckt
We serviced a
WHIRLPOOL FREEZER
Model KUDF204KPA00
Near Austin, TX 78731
Vincent
Job Details: 03/20/2023
"Arrived on site for icemaker, inspected unit and work area. Customers complaint was icemaker not working. Tested unit and found a dead icemaker. Im ordering icemaker, and returning with valve, display and control board. Office to reschedule when parts have arrived. ; ordrng 1 W11596827 (Ice maker) and 1 W11580275 (Contol UI) and 1 W11580234 (Control board) and 1 W11580309 (Valve)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Austin, TX 78717
Paul
Job Details: 03/20/2023
Arrived onsite for a dryer to replace the previous diagnosed parts. I replaced the blower wheel and tested the dryer. The unit is working as designed.
We serviced a
SAMSUNG WASHER
Model WF50K7500AV/A2 11
Near Georgetown, TX 78628
Gerry C
Job Details: 03/20/2023
"WF50K7500AV/A2 11 Arrived to inspect non-operation. I found the unit would fill and the drain pump was also present (loud clicking and suspected failure in a short period,) but the the basket assembly made no attempt to rotate. I verified all of the door switches had continuity, including the convenience door and tested the motor. The three windings were 10.9, 10.9 and 11 ohms, above the MFG referenced number, but a known error within the MFG documentation of 6 ohms. The speed sensor tested correctly and I monitored for any applied power during attempted use. There was never any measurable current sent to the motor on any of the three lines and I suspect the failure is within both the speed control and main boards, due to there being no stored errors. The unit was also very difficult to get into service mode and may denote further controller errors. I advised the customer of my findings and they elected to not pursue attempted repair due to cost. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78704
Scott
Job Details: 03/20/2023
"Arrived on site for led light issues . Found front LED module on ice box had failed . Replaced module . All lights are functioning properly . Job complete."
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Austin, TX 78704
Scott
Job Details: 03/20/2023
"Arrived on site ,replaced power control board . Ran diagnostics. Door is opening via control panel. Unit is heating per wp specs . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE304DBL0
Near Austin, TX 78735
Kevin
Job Details: 03/20/2023
"Arrived on site and inspected dishwasher and found wash motor is leaking. After repair confirmed dishwasher is no longer leaking, job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Driftwood, TX 78619
Andrey
Job Details: 03/20/2023
"Arrived on site to test unit for no power, tested unit found it has no power, check breaker and found it tripped, reset breaker and tested unit, unit is heating properly, no error codes, advised customer to monitor if it trips breaker again, it is possible that the breaker is getting loose at bad, unit is running as designed, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Austin, TX 78739
Andrey
Job Details: 03/20/2023
"Arrived on site to test unit for dishwasher not working properly, tested unit found motor is not engaging in diagnostics, in normal wash it is diverter is clicking none stop like its slipping gears but engaged in sensor wash, due to the diverter issues and program malfunction,job complete"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Bruceville-Eddy, TX 76524
Tyler
Job Details: 03/20/2023
"Arrived on site for washer not locking lid properly and completing cycles. Upon arrival confirmed issue and found f5E2 in diagnostics. After further testing I found lidlock internally broken causin* failure. I made repairs with new latch, reset and tested unit, found washer working as designed without leaks or failures call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM00
Near Waco, TX 76706
Tyler
Job Details: 03/20/2023
"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found compressor running with .5 amps drawn. Found 115v applied to evap fan motor but motor was stuck and not running. Found 7nit had low side leak in evap coil.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Leander, TX 78641
Maurice R
Job Details: 03/20/2023
"Arrived onsite for icemaker not producing ice. On inspection found the tray of the icemaker inside the ice bin. I replaced the icemaker and called for water. The tray filled with water, told the customer that there was a lot of frozen water under the ice bin. Informed the customer that could have been caused by the ice malfunction and to keep a eye on that issue. No water leaks were detected during inspection.
We serviced a
KENMORE DRYER
Model 110.878926
Near Georgetown, TX 78628
Kimo
Job Details: 03/20/2023
Arrived onsite for a dryer that is not tumbling and not heating. Upon inspection I found that all items that have controls the tumbling and heating off the unit were good but the thermal fuse. I installed the fuse and tested the unit no found that unit operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS03
Near Horseshoe Bay, TX 78657
Lou
Job Details: 03/20/2023
"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failure and both RC door gaskets being badly worn, I removed and replaced the compressor, evaporator, pan heater, access valve, UV dye drier and both RC door gaskets. I vacuumed the system and pressures held good. I installed 6.25oz of R134a refrigerant and monitored pressures. Unit is cooling as designed and both RC doors are sealing properly. No water leaks observed during service, job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Austin, TX 78717
Vincent
Job Details: 03/20/2023
"Arrived on site for refrigerator, inspected unit in work area. Customer complaint is icemaker not working. Tested unit and found icemaker dead. Customer had already fixed water lines that were chewed up. I found wires also chewed up and they were also fixed but I cannot guarantee its working. I had advised customer to replace the lower harness the control board and the icemaker. No leaks were observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near Austin, TX 78732
Vincent
Job Details: 03/20/2023
"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was dishwasher not drying. Entered diagnostics and retrieved error codes F6E6 F8E1. Ran a diagnostic and found everything working properly. Advised customer to run hot water before running dishwasher so the element does not turn off. No leaks where observed during service.
We serviced a
WHIRLPOOL OVEN
Model WEG750H0HZ0
Near Blanco, TX 78606
Andrew
Job Details: 03/20/2023
"Arrived on site to test unit for constant hour glass symbol on console. Verified console received proper consistent voltage of 14.8vdc. Replaced console and tested unit to 350 with no issues. Advised to download whirlpool app and connect to WiFi to ensure latest software being downloaded.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78746
Luis
Job Details: 03/20/2023
"Arrived on site for not dispensing ice. Found dispenser motor incased in ice diagnosed a defective motor,replaced auger motor,cleared ice tested ice dispenser unit working as designed; used 1 W11202789 (Motor) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Austin, TX 78703
Luis
Job Details: 03/20/2023
"Arrived on site for no ice and not freezing correctly,ran diagnostics E5 error code timed icemakimg,ran evaporator fan test freezer fan not powering on,checked voltage good voltage at harness diagnosed a defective fan motor. Due to fan not running possibly no ice due to fan. Replaced fan motor,ran diagnostics fan powered on advised customer to power cycle unit to remove error code and check for ice production. P