We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Round Rock, TX 78665
Wesley
Job Details: 02/18/2022
Arrived onsite and found unit oven door not installed properly. Corrected alignment and tightened loose handle. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78754
Joe Z
Job Details: 02/18/2022
Arrived onsite for FC and RC not cooling. Found evaporator covered with frost. Ran unit through diagnostics and could not get heater to energize. Thawed all frost from evaporator with steamer. Found heater connector was not secure. Secured connection and heater now energizes. Also found thermistor not snug to evaporator. Secured thermistor. Rena unit through diagnostics and all components passed. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS0
Near New Braunfels, TX 78130
Andrew
Job Details: 02/18/2022
Arrived on site to test unit for chemical smell when using oven portion. Found smell is normal. Checked elements and harness with no signs of burning or damage. Advised customer to run clean cycle to help with break-in. Voltage to unit is correct. Job complete. SR#7732961210
We serviced a
KITCHENAID MICROWAVE
Model KHMS2056SSS4
Near Cedar Park, TX 78613
David S
Job Details: 02/18/2022
Arrived on site for microwave making a noise. I inspected the unit and work area. I tested the unit and found the turn table motor rattling.I installed the new motor and retested the unit. It is now working as designed. Job complete.
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Austin, TX 78703
Leonardo
Job Details: 02/18/2022
Arrived on site to replace control board and gluides. Replaced board test unit and all buttons working. Gluides are good but drawer is not fitting. Called Techline and per Techline we need to order new drawer office to reschedule SR#7733002114; ordrng 1 W11036176 (Drawer)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Leander, TX 78641
Jonathan S
Job Details: 02/18/2022
"Arrived on site for washer making abnormal noise intermittently. On arrival customer had a load of towels in unit on bulky cycle. Inspected unit and work area. Identified abnormal noise. Gained access to gearcase assembly and found cats toy stuck in motor guard and rubbing on cam. Removed motor guard and inspected for damages, none found. Assembled unit and tested operation. All tested good, no water leaks detected during service."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near New Braunfels, TX 78130
Andrew
Job Details: 02/18/2022
"Arrived on site to test unit for not washing properly. Found rotor bolt had worked its way out preventing slider from engaging rotor. Tightened bolt, tested unit, unit now working as designed. No leaks detected.Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC1
Near Lakeway, TX 78738
Kevin
Job Details: 02/18/2022
"Arrived on site and inspected washer and ran all functions in manual diagnostic and did not see any leaking. Making is actually coming from dryer steam valve. Took a short video and sent it to KV/service management. Removed water hose from dryer and leaking has stopped. Water hoses are now only connected to washer.
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Austin, TX 78731
Matthew
Job Details: 02/18/2022
Arrived onsite for blinking light on range knobs. Upon arrival put unit in diagnostics and found F8E0 on right and left cavity knobs. Checked tech sheet and ran test on control for cooling fan. Resistance should be between 21 and 29 ohms (+-5 ohms). Measured low and high speed resistance and found both at 40+ ohms. Will need to replace cooling fans. Also ordering control due to both fans giving error. Also found large oven gasket with tear. Office to reschedule ; ordrng 2 W11200129 (Blower fan)s and 1 W11317944 (Control) and 1 W11115328 (Large gasket) and 1 W11362015 (Gasket retainer)
We serviced a
JENN-AIR RANGE
Model JGS8860BDP
Near Austin, TX 78702
Leonardo
Job Details: 02/18/2022
"Arrived on site to test unit for right front burner not igniting. Test unit and found clogged orifice, cleared orifice test unit and unit test good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Kyle, TX 78640
Noah D
Job Details: 02/18/2022
Arrived on site to inspect unit for not allowing water in the washer. Upon inspection found the units cold water valve not opening. Cleared both hoses to replace valve.Replaced valve and tested. All functions worked. Complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Round Rock, TX 78681
David S
Job Details: 02/18/2022
Arrived on site for oven not powering on after a cleaning cycle. I inspected the unit and work area. I got the door opened and verified the m&s. I gained access to the thermal fuse and found it open. I installed the new fuse and tested the oven. I found it working as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78628
Gerry C
Job Details: 02/18/2022
"Arrived to perform Technical Service Pointer #: W11540964. I verified the type of washers on the heater and then removed and replaced the heater with the current, correct part. I tested as described within the TSP and there were no leaks. Operational test good, no leaks observed during service. Special Project code S17304"
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near Jarrell, TX 76537
David Z
Job Details: 02/18/2022
Arrived on site to follow up on range with damaged wiring harness. Installed new wiring harness and power cable. Tested unit and verified burners and oven are working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Hutto, TX 78634
Cliff
Job Details: 02/18/2022
Arrived on site to diagnose a washer that is not dispensing detergent. Found load and go set to 10x concentrate causing slow use. Reset it to standard concentration setting. No further repairs needed and no leaks were were at time of service.
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAS2
Near Round Rock, TX 78665
Wesley
Job Details: 02/18/2022
Arrived onsite for concerns about baking and home recipes use lower temp settings and provided customer instruct on design and capabilities of oven. Unit is otherwise operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Cedar Park, TX 78613
David S
Job Details: 02/18/2022
"Arrived on site for dishwasher not washing dishes properly. I inspected the unit and work area. I put the unit into diagnostics and found fault codes F4e3 motor fault, and f7e1 no heat. I ran the unit through diagnostics and found the wash motor not working intermittently. I quoted the customer for the sump assembly.I installed the new sump assembly. I tested the unit and it is now working as designed. Job complete.
We serviced a
GE RANGE
Model JBS56DM2WW
Near Florence, TX 76527
David Z
Job Details: 02/18/2022
"Arrived on site to diagnose range that is not heating anything in the oven. Tested unit and found broil element good, bake element is ruptured and broken. Replaced bake element. Tested unit and verified unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78728
Justin
Job Details: 02/18/2022
Arrived on site to install previously diagnosed parts. I installed the new heater and then tested the unit. I ran a diagnostics cycle while monitoring amp draw. I found the heater now working as designed. No leaks observed at the time of service. Call complete.
We serviced a
WHIRLPOOL DOWNDRAFT
Model WCE55US0HB01
Near Temple, TX 76502
Tyler
Job Details: 02/18/2022
Arrived on site for cooktop needing previously diagnosed glass top cover. Upon arrival installed needed part after inspection showed no signs of damages on new top. Took photos in sd. Unit now functioning as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, TX 78745
Tyler L
Job Details: 02/18/2022
"Arrived on site for complaints of error codes. Found F8E1 low flow, F9E1 long drain, f8E3 overfill, f0e1 load in drum during clean cycle, error codes. Tested unit and found cold valve failed. Installed new valve and tested. Valve working properly now. Ran factory diagnostics and unit passed. No water leaks detected, job complete."
We serviced a
MAYTAG DRYER
Model MEDC465HW
Near Temple, TX 76504
Tyler
Job Details: 02/18/2022
Arrived on site for dryer not heating. Upon arrival confirmed issue but after further testing I found the power cord head fused together inside the outlet and after inspecting the backside of the outlet(it was free hanging from a wall) I found that the inside of the outlet had rusted and blown wire connectors not allowing the full 240 V to go to the dryer which was also tripping the breaker then found that all the heating hardware and components in the dryer were functioning within factory specs. Instructed customer that this time they will need a electrician to replace the outlet and power cord in order to ensure that the dryer can operate according to factory design. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Pflugerville, TX 78660
Cliff
Job Details: 02/18/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump motor failed and replaced pump assembly. Tested unit and found all is functioning properly at this time.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Dale, TX 78616
Andrey
Job Details: 02/18/2022
"Arrived on site to test unit for not draining, tested unit found ceased drain pump, replaced drain pump tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID MICROWAVE
Model KHMS155LSS0
Near Austin, TX 78745
Tyler L
Job Details: 02/18/2022
"Arrived on site for complaints of broken door and broken front grill. Found damage to the door and grill, took pictures. Will need new door and grill to complete repair, office to reschedule. ; ordrng 1 8184319 (Door) and 1 8205008 (Grill)"
We serviced a
KITCHENAID RANGE
Model KGRT607HBS9
Near Austin, TX 78745
Tyler L
Job Details: 02/18/2022
"Arrived on site for complaints of front left burner not operating correctly, and oven not heating. Found failed igniter. Found front left burner would not spark. Will need new igniter and new spark switch wire harness to complete repair. Office to reschedule.; ordrng 1 WP9755451 (Spark switch) and 1 WP9782065 (Igniter)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS01
Near Austin, TX 78745
Tyler L
Job Details: 02/18/2022
"Arrived on site for complaints of top shelf food items freezing. Found temperature in top of RC to be at 30 degrees. Found RC temperature set to #2, one of the coldest. Confirmed that the air damper is operating correctly. Adjusted temperature to #4 and advised customer to monitor. No water leaks detected, job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG231LVQ0
Near Lockhart, TX 78644
Andrey
Job Details: 02/18/2022
"Arrived on site to test unit for not igniting, tested unit found customer attempted to remove top with out unscrewing orifice holders breaking off gas tubing that runs to valve, will need all tubing front left and right also back and center, all screws due to extreme rust and 2 igniters,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Manor, TX 78653
Joe Z
Job Details: 02/18/2022
Are on site for unit not dissolving beads and not dispensing soap. Upon arrival found Unit does not have a dispenser. Ran unit through auto test and all components operate as designed. Instructed customer to use different wash different wash cycles to allow unit to use more water and have better motor rpms. Customer will give that a try. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near New Braunfels, TX 78130
Andrew
Job Details: 02/18/2022
"Arrived on site to test unit for not cooling. Found compressor not kicking on. Cycled power to unit and found compressor and condenser motor turning on for a few seconds and kicking right off. Replaced run cap and start device, compressor now running as designed pulling .8amps. Did notice garage lights and garage opener lights turned off and on. GFCI breaker or outlet did not trip. Spoke with tech line and was advised to have customer get electrician to install dedicated outlet for unit. Job complete. SR#7732998322"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Cedar Park, TX 78613
David S
Job Details: 02/18/2022
Arrived on site for fridge not sitting next to the cabinet correctly. I uncle Ed the unit and moved it into the position the customer wanted. I leveled the unit and tested the water dispenser. I found it working as designed. I inspected the water lines behind the fridge and found them not pinched. The unit is working as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QDX04
Near Austin, TX 78737
Noah D
Job Details: 02/18/2022
Arrived on site to inspect unit for leaking water when used. Upon inspection found the unit was routed behind a wall and the valve was visible. When the unit was dispensing water the tubing started to leak copious amounts of water. Ordering the tubing to replace broken part.Office to reschedule ; ordrng 1 2003814 (Tubing) and 1 Autho (Autho)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PLYW3
Near Austin, TX 78703
Jacob
Job Details: 02/18/2022
Arrived onsite for unit blinking and not able to start the unit. Looked at the unit and the lights were on. Found water at the bottom of the unit. Pushed the buttons to test the control for responding and control responding with no issues. Showed customer that if the unit is opened up during a cycle that the start button needs to pushed once after shutting the door to continue. Customer has LBH. No issues at this time. Job complete.
We serviced a
WHIRLPOOL OVEN
Model KOST100ESS04
Near Georgetown, TX 78628
Gerry C
Job Details: 02/18/2022
Arrived to inspect damage. The unit was less than 30 days old and the CX discovered several large scratches in the outer oven door assembly. The control panel bezel also appeared bowed out. .; ordrng 1 W11354870 (Outer Door) and 1 W10839793 (Emblem) and 1 W11087446 (Control panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Austin, TX 78746
Scott
Job Details: 02/18/2022
Arrived on site for not cooling properly. Found evap fan not blowing . Removed cover and found fan housing not properly installed causing fan to be pushed against evap cover . Reinstalled fan . Unit is now operating. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78705
Jacob
Job Details: 02/18/2022
Arrived onsite for unit having a issue with a low fill error. Spoke with maintenance and they said that the issue is on there end as they noticed that the hot water was stuck shut and not allowing hot water to flow into the unit when calling for it. Said they will get it fixed on there end. No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS03
Near Austin, TX 78732
Justin
Job Details: 02/18/2022
"Arrived on site to install previously diagnosed parts. Upon arrival the customer stated that the ice chute had also been dripping a significant amount of water. Upon further inspection I found the ice chute had a solid block of ice in there. I found that the customer had put a rag in the chute to prevent the constant drip. I cleared out the ice and found that the dispenser door was not sealing all of the way and had a lot of play. This indicates a bad dispenser door and dispenser door motor. I also found that when using both paddles on the door neither the auger motor nor valve energized. This indicates a faulty UI. ; ordrng 1 WPW10151236 (UI) and 1 WP2180353 (Ice Door) and 1 WPW10205979 (Ice Door Motor)"
We serviced a
WHIRLPOOL WASHER
Model MAH8700AWW
Near Austin, TX 78739
Noah D
Job Details: 02/18/2022
"Arrived on site to inspect unit for a e3 code, upon inspection found the unit with a stored code but it ran normally, tested spin and agitate. Instructed customer to clear overload and reset when it happens.Complete"
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ1
Near Cedar Park, TX 78613
David S
Job Details: 02/18/2022
"Arrived on site for dryer tumbling but not heating. I I inspected the unit and work area. I found the thermal fuse and thermistor out. I am ordering the thermal fuse, reschedule
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Leander, TX 78641
Kimo
Job Details: 02/18/2022
Arrived onsite for refrigerator not dispensing water. Upon inspection I found reservoir frozen. I melted the ice and used silicone to seal around the hole that the water line coming into the unit. I tested unit after this and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Leander, TX 78641
Kimo
Job Details: 02/18/2022
Arrived onsite for refrigerator not dispensing water. Upon arrival I check for ice buildup in evap and reservoir found none. I check for 5v at thermistor out of the harness and found none. I replaced control and tested unit found unit dispensing water. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC0
Near Killeen, TX 76542
Al
Job Details: 02/18/2022
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Manor, TX 78653
Matthew
Job Details: 02/18/2022
Arrived onsite for hot indicator light on when not in use. Upon inspection found front left switch failed. Replaced (1) switch. Tested unit and unit is now functioning properly. Job complete
We serviced a
GE RANGE
Model JGBS23SEL3SS
Near Austin, TX 78703
Leonardo
Job Details: 02/18/2022
Arrived on site to test unit for oven not working. Test unit and found and glow igniter.Test unit and unit heating correctly job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE525C0BS0
Near Killeen, TX 76542
Al
Job Details: 02/18/2022
"Arrived to inspect front right burner issues. Confirmed model and serial numbers and proceeded with diagnostics. Found and photographed the infinite switch was burned out, causing the malfunction. Removed and replaced it, reassembled and unit tested properly. Customer satisfied. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ6
Near Austin, TX 78744
Leonardo
Job Details: 02/18/2022
Arrived on site to test unit for light junk staying stuck on socket. Removed light bulb test unit and had bad bulb. Replaced bulb at 4.54 test unit and unit test good job complete.
We serviced a
KITCHENAID MICROWAVE
Model KOCE900HSS02
Near New Braunfels, TX 78132
Andrew
Job Details: 02/18/2022
"Arrived on site to test unit for console acting erratic. Found console not allowing diagnostics. Verified voltage to console was consistent. Replaced console, tested unit, unit now working as designed. Advised customer to connect unit to WiFi. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE524CLAS0
Near Harker Heights, TX 76548
Tyler
Job Details: 02/18/2022
Arrived on site for range door falling apart not staying together correctly. Upon arrival I found that both side trims were missing I also found that incorrect screws have been placed into the mounting top trim bracket causing trim not to hold glass door correctly. Was unable to disassemble unit further without causing more damage to the door at time of diagnosis. Will need office to get authorization/Rescheduling with customer once availability of the parts is known; ordrng 1 W10761018 (Door trim (Leftside)) and 1 W10761014 (Door trim (Rightside)) and 2 W10465148 (Screws)s and 2 WPW10200660 (Screws)s and 1 WPW10310922 (Trim) and 2 WPW10410341 (Handle spacers)s and 1 WPW10618239 (Handle) and 1 Cnote (Needs autho? Read cnote)
We serviced a
MAYTAG DRYER
Model LDE8414AMC
Near Salado, TX 76571
David Z
Job Details: 02/18/2022
Arrived on site to follow up on dryer that was not tumbling. Ran unit and could hear motor but drum was not turning. Checked belt and found belt was off the pulley and motor due to improper routing. Adjusted belt and routed per service manual. Tested unit ans verified unit working as designed. Call complete.
We serviced a
GE DISHWASHER
Model PDT750SSF2SS
Near Georgetown, TX 78628
Gerry C
Job Details: 02/18/2022
"Arrived to inspect no heat during cycle. Within service mode, F16, F48, F128 codes were stored. I tested the unit in manual service test mode and started verification of heater operations. I accessed the control side connector and the heater showed 14.9 ohms, within specifications of the service manual. The heater portion of the service cycle, after clearing all previous codes, did not supply line VAC. I removed and replaced the control and it heated momentarily, but quickly stopped. I found the thermistor within the float switch showed 1.05 Kohm low to 10+ ohms high and was variable. Expected was 11-12 Kohm and it was out of range. The wire harness was intact and the float switch will require replacement as well. No leaks observed during service. .; ordrng 1 WD21X10519 (Float Switch Assy)"
We serviced a
FRIGIDAIRE OVEN
Model FFEF3018LBG
Near Killeen, TX 76549
Tyler
Job Details: 02/18/2022
Arrived on site to inspect oven that was not working after previously repaired according to the customer. Upon arrival ran an oven bake cycle and found that because of the issue was the oven sensor thinking unit was harder than it was too quickly during the preheat as well as the main control shutting down the relays at random from the start of the heating cycle too quickly before unit could reach its full temperature. At this time unit will need a new main control as well as oven sensor and will need to be thoroughly tested once repaired or ensure that they can at least make it past the preheat setting to the desired tips it needs. ; ordrng 1 316557115 (Control) and 1 316490000 (Probe)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Killeen, TX 76549
Al
Job Details: 02/18/2022
"Arrived to inspect dryer not drying load on the first load. Confirmed the unit is operating properly. Unit heated and tumbled, but the customer has water in his ventilation system. He will need to contact n air conditioning company to solve the issues. Job complete. M/S #s confirmed and photographed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Killeen, TX 76541
Tyler
Job Details: 02/18/2022
Arrived on site for refrigerator with misaligned doors. Upon arrival I confirm the issue and found that it fell within the service pointer R8178793-A. I found the gaskets needed to be re-shaped. After reforming the gaskets and insuring that the door was perfectly even a balance with one another I explained a customer how the issue could be resolved if it were to happen again and how they could correct an issue on their own per the service pointer instructions. at this time unit is functioning as designed and had no other failures on site. Found temps at 0/39(actual) while on site. Documented issue with techline Sr#7732824862 and uploaded photos to service matters and sd. Call complete
We serviced a
WHIRLPOOL DRYER
Model LER36224JQ1
Near Killeen, TX 76549
Al
Job Details: 02/18/2022
"Arrived to inspect burning smell from the dryer. Confirmed the unit is cycling properly and element is working properly. Customer has unit in a room with no circulation to include ventilation or windows. The dryer is usually unused with the door closed, so the cycling of the heating element is magnified. Customer also has never had vent cleaned, I took a trip outside and cleared by hand a nice sized buildup of hard lint. Unit is functioning as designed. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Riesel, TX 76682
Jonathan M
Job Details: 02/18/2022
"Arrived on site for a washing machine that has oil leaking from the bottom and has burned up there motor and basket pulley. Inspected unit and work area. Confirmed the customers complaint and found the motor, cam, belt , and gearcase needed to be replaced. Tested the unit and the unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Temple, TX 76501
Tyler
Job Details: 02/18/2022
A wire down site for washer still not functioning after previous repair. Upon arrival confirmed issue but found no errors in diagnostics after further testing found the unit had become unlevel from last repair and unit was still not sensing correct load. After further inspection found that the cam is starting to fail as well as the belt and was putting too much of a heavy load of the circuit causing the actuator not to work right. replaced the cam and belt then reassembled and tested unit and found it fully functioning as designed. Call complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near West, TX 76691
Jonathan M
Job Details: 02/18/2022
Arrived on site for a washing machine that has no power. Inspected unit and work area.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Belton, TX 76513
Tyler
Job Details: 02/18/2022
Arrived on site for dishwasher needing new heating element due to sp W11540964 - Special Project S17304. Upon arrival confirmed issue and found heating element did need to be replaced due to old style having the recalled gold fittings. Installed new element then tested unit while it was still out of the hole to make sure there were no leaks before putting back in place. Found no signs of leaking or water during test unit functioning as designed call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5300VW2
Near Kyle, TX 78640
Jacob
Job Details: 02/18/2022
"Arrived onsite for the unit nor filling with water correctly to wash. Customer had explained that another company had come out and replaced the water valve because it was clogged and also they had a low flow water issue through out the house and they had to replace there filtration system, and once it was replaced they may have had sand or other debris come through the hoses. Checked the hoses and the water valve to the unit. Was able to get the fill hoses to spray out some sand and the hot water side as well. The valve was Clear. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Georgetown, TX 78633
Lou
Job Details: 02/18/2022
"Arrived on site to inspect refrigerator water dispenser not working and ice maker issues. Upon further inspection, I found the ice maker was leaking water and forming a large block of ice under the bin and inside the ice bin. Tested the water dispenser and no water dispensed. I found the reservoir was frozen and there is a gap between the fan scroll and the air tower. Using permagum prescreened for this call, I sealed off the gap and using my steamer, I defrosted the reservoir. Tested the water dispenser and still no water. Removed the filter and retest3d and the dispenser operated as designed. Advised the customer that the filter is bad and needs to be replaced. Replaced the filter an retested and unit is operating as designed. Tested ice maker and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS2
Near Austin, TX 78759
Justin
Job Details: 02/18/2022
Arrived on site for a dishwasher with console issues. I tested the unit and found several buttons unresponsive. I attempted to put the unit into diagnostics mode but was not able to. I gained access to the UI and found some liquid on the UI connector at the UI. I found the UI needing replacement. I installed the new console and then tested the unit. I found it now completely responsive and running as designed. No leaks observed at the time of service. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Temple, TX 76504
Tyler
Job Details: 02/18/2022
Arrived on site for dryer making rattling noise. Upon arrival confirmed issue and after further inspection found that the back rollers as well as the front had bearings that were slightly starting to go bad. I also found that the exhaust pipe on the back where the venting connects was missing the mounting bracket causing it to rattle once a dryer heated up enough. I replace the rollers and inform customer of the office or reschedule once availability of the mountain clip is known; ordrng 1 8572105 (Exhaust mounting clip) and 1 Cnote
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Pflugerville, TX 78660
Cliff
Job Details: 02/18/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump motor failed and control shorted. Replaced both parts and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Round Rock, TX 78665
Wesley
Job Details: 02/18/2022
Arrived onsite and found seized motor. Replaced dispenser motor. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Georgetown, TX 78633
Gerry C
Job Details: 02/18/2022
"Arrived to inspect noise. I found the unit would make a chiming and screeching nose during operation, until the door was opened. The blades on the convection fan were contacting the chassis and I adjusted accordingly. I tested the unit and it operated as designed after the adjustment. Operational test good."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Leander, TX 78641
David S
Job Details: 02/18/2022
Arrived on site for the dryer bulb breaking. I inspected the unit and work area. I found the dryer bulb cover broken allowing the bulb to be damage during a drying cycle. I am ordering the cover. The office will reschedule when we have an eta on the part. ; ordrng 1 W11226088 (Lens)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Manor, TX 78653
Joe Z
Job Details: 02/18/2022
Arrived onsite for unit not making ice. Upon arrival found ice stuck mid harvest. Unit will not rotate to complete harvest. Need to replace icemaker. Replaced icemaker. Tested unit by forcing harvest. Unit operated correctly and filled with water. Job complete
We serviced a
AMANA RANGE
Model AGR4230BAB3
Near Manor, TX 78653
Joe Z
Job Details: 02/18/2022
Arrived on site for SAFTEY oven not heating and leaking gas. called SAFTEY and let them know there was no gas leak and that the unit needs bake ignitor . Replaced bake ignitor and test unit by preheating to 350. Unit operates as designed. Job complete
We serviced a
JENN-AIR RANGE
Model JED8430ADB
Near Georgetown, TX 78633
Lou
Job Details: 02/18/2022
Arrived on site to pull/remove parts to be rebuilt per home warranty. I removed the two right hot lights and two right box lights. Advised the customer that our office would contact them when the parts return and schedule return service.; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Austin, TX 78737
Luis
Job Details: 02/18/2022
"Arrived on site for door issues. Found right side fresh food door not fully staying closed,adjusted door stop tested door operation good right side door staying closed and making a good seal."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JB0
Near Del Valle, TX 78617
Tyler L
Job Details: 02/18/2022
Arrived on site for complaints of stovetop heating elements not working correctly. Turned all knobs to high and took a video for 30 seconds, then took another video to document the way the cycle on and off. Called techline and they confirmed this is normal operation. Customer concerned with the way they turn off very fast and dont stay on very long. Advised customer that without anything actively cooking the high limit will be reached quickly. Tested each element with pot of water and the elements all stayed on much longer. Unit functioning as designed, job complete."
We serviced a
FRIGIDAIRE WASHER
Model FFTW4120SW
Near Lockhart, TX 78644
Andrey
Job Details: 02/18/2022
"Arrived on site to test unit for water leak, tested unit found broken softener dispenser, when in rinse and drain mode water leaking from the side of dispenser, ; ordrng 1 5304520585 (Fabric softener dispenser) and 1 5304518640 (Fabric softener cover) and 1 5304518649 (Hose assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Austin, TX 78705
Jacob
Job Details: 02/18/2022
Arrived onsite for the light in the freezer not lighting up. The tenant at the door said the light is working and was not allowing us to enter to check on the unit. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78741
Tyler L
Job Details: 02/18/2022
"Arrived on site for install of previously diagnosed parts. Installed new lid lock. Unable to test, as the unit is still uninstalled with no hookups. Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model W5CE3024XS00
Near Round Rock, TX 78664
Cliff
Job Details: 02/18/2022
Arrived on site to diagnose a cooktop that has a burner not regulating temperature. Found rf infinite switch failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL WINE COOLER
Model KUBL214KSB
Near The Hills, TX 78738
Kevin
Job Details: 02/18/2022
"Arrived on site and inspected refrigerator and found door is dented,. Spoke with SR and will need to re-order and confirm part that comes in is regular stainless steel color not black stainless steel; ordrng 1 W11532925 (Stainless steel door)"
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW0
Near Austin, TX 78738
Kevin
Job Details: 02/18/2022
"Arrived on site and inspected dryer and found thermal fuse has failed. After replacement found airflow is restricted through dryer and recommend to homeowner that vent to the exterior be clean/cleared before dryer is used again, job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Manor, TX 78653
Matthew
Job Details: 02/18/2022
Arrived onsite for refrigerator tripping breaker. Upon arrival refrigerator was hooked up to alternate outlet. Customer stated that when connected to refrigerator wall outlet the unit would trip breaker. Customer has had unit plugged into alternate outlet for over a month without issues. Recommended customer get with builder and request to replace outlet and breaker. Arch fault/ GFCI breaker causing issues. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Jarrell, TX 76537
David Z
Job Details: 02/18/2022
"Arrived on site to diagnose dryer that takes roughly 2 cycles to dry clothes. Ran unit on timed and verified unit is heating and has good airflow. I asked the customer if they were using the energy efficient cycle and they confirmed that they are. Advised that the cycle uses less heat and will leave the clothes slightly damp when it ends. Advised to use the sensor or timed cycles for a stronger dry since the unit is working as designed with the energy saver cycle. No mechanical failures found, verified unit working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Cedar Park, TX 78613
Kimo
Job Details: 02/18/2022
"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new heater,tub seal, and rack wheels. And tested unit and found unit operating as designed. No leaks.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Cedar Park, TX 78613
Kimo
Job Details: 02/18/2022
"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new heater,tub seal, and rack wheels. And tested unit and found unit operating as designed. No leaks.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Jarrell, TX 76537
David Z
Job Details: 02/18/2022
Arrived on site to diagnose microwave that was throwing F1E4 error and didn't seem to be running. On arrival plugged in unit and turntable started moving on its own. Checked interlocks and found the lower interlock was incredibly loose and not making a good connection. Removed interlocks and adjusted / tightened. Tested unit and verified it was working as designed and operating properly. If issue repeats we need to replace interlocks and switches / control. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Leander, TX 78641
Kimo
Job Details: 02/18/2022
Arrived onsite for refrigerator not dispensing water. Upon inspection I found dual valve not operating properly. I replaced valve and tested unit and found unit operating as designed no leaks at this time. Job complete
We serviced a
FRIGIDAIRE WASHER
Model FWS445RFS1
Near Austin, TX 78704
Jacob
Job Details: 02/18/2022
Arrived onsite for unit leaking. Tested the unit with a full tank of water. Unit working with no leaks but customer did say she washed semi big sheets. Let customer know that the big sheets can cause the water to drip out of the unit because of how much water is used In this particular unit to wash. Let customer know to keep laundry at minimum to avoid water leaking from the unit. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HPS01
Near Austin, TX 78756
Joe Z
Job Details: 02/18/2022
"Arrived on site for unit leaking water and not dispensing water. Upon arrival found frozen reservoir and water leaking from fill valve to hose. Need to replace gaskets, fill valve, hose and fan assembly.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS02
Near Austin, TX 78732
Justin
Job Details: 02/18/2022
Arrived on site for a refrigerator that was not dispensing ice. I tested the dispenser and could not hear it energize. I tested voltage to the dispenser motor and found a good 120VAC. This indicates a faulty motor. I installed the motor and tested the unit. I found it now working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78731
Matthew
Job Details: 02/18/2022
Arrived onsite for dryer not tumbling. Upon inspection found failed belt and pulley.
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Austin, TX 78723
Joe Z
Job Details: 02/18/2022
Arrived on site for unit not powering. Unit has power customer just had trouble connecting unit to WiFi. Customer followed the app steps and was able to successfully connect. Unit operates as designed.Job complete
We serviced a
MAYTAG DRYER
Model MED6230HC2
Near Austin, TX 78723
Joe Z
Job Details: 02/18/2022
Arrived on site for unit not powering. Unit has power customer just had trouble connecting unit to WiFi. Customer followed the app steps and was able to successfully connect. Unit operates as designed.Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Georgetown, TX 78633
Lou
Job Details: 02/18/2022
"Arrived on site to inspect refrigerator ice maker not making ice and water dispenser not dispensing. Upon further inspection, I tested the water dispenser and found it not dispensing. Tested the ice maker and it is harvesting but not getting water. I found the reservoir frozen due to the fan scroll not sealing at the air tower and the cold air coming off the evaporator is freezing the water in the reservoir. Using some permagum from my van stock (212643) I sealed the gap between the scroll and tower and using my steamer, I defrosted the reservoir. Retested the water dispenser and ice maker and both are operating as designed. When I opened the RC door, I found the bottom hinge making a loud squeaking noise and the RC door at the top was badly warped. I placed a grease on the hinge and it repaired the noise, but I will have to order the door. I am ordering the right RC door and nameplate and office to schedule return service. I advised my customer that the door will take 6-8 weeks to arrive. No water leaks observed during service.; ordrng 1 W11395841 (Right RC door) and 2 W10839793 (Nameplate)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Austin, TX 78703
Luis
Job Details: 02/18/2022
"Arrived on site for water leaking. Diagnosed leak at filter head,replaced defective filter head,turned on water source no leaks at line or connecting tubing,tested water dispenser good no leaks."
We serviced a
WHIRLPOOL VENTHOOD
Model KHTU765SSS0
Near Austin, TX 78732
Justin
Job Details: 02/18/2022
"Arrived on site for a vent hood with lights not turning on. I tested the lights and found no voltage going to the,. I gained access to the light switch and found it bad. We will return with the switch already on order to install. Office to reschedule. ; O-emld tckt"
We serviced a
KITCHENAID OVEN
Model KSEG700ESS3
Near Austin, TX 78744
Leonardo
Job Details: 02/18/2022
Arrived on site to test unit for no elements working. Test power and found correct power coming in. Found green ground wire connected to neutral. Removed ground from neutral and secured to ground screw. Plugged unit back in and elements started working and oven working. Called Techline and let Techline customer could be loosing voltage.
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Austin, TX 78746
Scott
Job Details: 02/18/2022
"Arrived on site ,replaced motor and blower wheel. Dryer is performing as designed . No lint build up at time of service. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Pflugerville, TX 78660
Cliff
Job Details: 02/18/2022
Arrived on site to replace heating element for dishwasher. Replaced element with updated part and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AS0
Near Hutto, TX 78634
Cliff
Job Details: 02/18/2022
Arrived on site to diagnose a range that is giving F9 error. Found wall outlet not powering range and an electrician will be needed to correct issue.
We serviced a
KITCHENAID OVEN
Model KODE300ESS04
Near Briggs, TX 78608
Al
Job Details: 02/18/2022
"Arrived to inspect unit heating issues. Customer advised its burning the pies on top and feels they are being cook unevenly. I accessed diagnostics mode and found the unit had no error codes and remained to gauge the actual temperatures and the temperature registered 350 when set to 350. No parts needed at this time, unit working as designed."
We serviced a
KENMORE OVEN
Model 790.4783341
Near Round Rock, TX 78681
Wesley
Job Details: 02/18/2022
Arrived onsite and found unit had 2 of 3 thermostats blown in the back. Ordering thermostats to complete repair. Advised customer on status.. ; ordrng 1 318003614 (Tod) and 1 318003624
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Driftwood, TX 78619
Noah D
Job Details: 02/18/2022
"Arrived on site to inspect unit for not cleaning dishes without popping a breaker, upon inspection I found no burn marks and when I ran a full diagnostic cycle I did not experience a pop. Instructed customer to have breaker tested and replaced and we can return with controls. Office to reschedule ; ordrng 1 W11305296 (CONTROL)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Round Rock, TX 78664
Wesley
Job Details: 02/18/2022
Arrived onsite for rattling and found coins lodged in a drum baffle. Removed coins. Unit is now operating as designed all checks good. Advised customer on repair.