Service History 224 - Appliance Express

We serviced a

KITCHENAID OVEN

Model KOED530PPS00

Near Spicewood, Texas 78669

James K

Job Details: 03/05/2025

"Arrived on site for upper oven preheating very slowly. Upon arrival, tested both upper and lower oven at the same time and found upper oven heating very slowly. Checked broil element with temp gun and found temp to be 150F within 10 minutes. All other elements are working fine. Proceeded to replace W11448962 upper control and W11598122 broil element but still same issue. Possible short in the harness. Ordering back up W11448962 upper control and W11245675 main harness. Weighing call for 2 hours. Office to reschedule ; ordrng 1 W11448962 (Upper control) and 1 W11245675 (Main harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Belton, Texas 76513

Sterling

Job Details: 03/05/2025

On arrival verified complaint of noise. Customer states unit no longer makes noise. Ran diag and found all components activate correctly and no error codes. Visual inspection of the gearcase and splutch show no signs of oil leak or wear. Belt is in good condition and not damaged. Job complete no parts installed

We serviced a

WHIRLPOOL MICROWAVE

Model WOEC3030LS01

Near Leander, Texas 78641

Chris

Job Details: 03/05/2025

Arrived onsite for loose door handle on microwave upon further inspection found outer door of unit was not installed properly also found some scratches on unit pics submitted repaired door unit is working as designed customer not available to sign job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM01

Near Manor, Texas 78653

Matthew

Job Details: 03/05/2025

"Arrived onsite for unit tripping the breaker. Customer allowed remote access to unit. Customer stated he tried different outlets but unit would trip automatically. Then this morning he plugged it in and the unit has been running all day. On arrival unit was functioning and cooling. Ran defrost test and unit passed. Ran fans and compressor test and all is functioning. Unit was also making ice, took pic. Diagnostics showed no error codes. Could not duplicate any issue. Customer will monitor. Customer not onsite for signature"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT790SAYM1

Near Leander, Texas 78641

Miguel

Job Details: 03/05/2025

Arrived on site for dishwasher soap not properly dispensing. Found no error codes stored in diagnsotics. All components working properly. However dispenser would not lock closed anymore. Removed door panel. Found relay on dispenser shorting out. Replaced dispenser. Verified operation. Dispenser door on its own after cycle. Replaced control. W10482988 . Ran test and now the display does not light up. Order user interface and another control. Office will call to schedule.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXSS00

Near Austin, Texas 78735

Luis

Job Details: 03/05/2025

"Arrived on site. Removed defective ice container transfered ice to new container,installed ice container tested iced dispenser unit working as designed. Wpw10312300"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78745

Tim M

Job Details: 03/05/2025

"Arrived on site to test unit for F3E1 error code. Upon arrival applied power to unit, unit immediately flashes F3E1 water level sensor fault. Inspected pressure hose, found no kinks, punctures or restrictions. Inspected connections at the control and found multiple connections unplugged. Plugged in all connections and applied power to unit, error code no longer appears and unit is now running as designed. Builder not on site for signature. No parts installed, job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Leander, Texas 78645

Daniel A

Job Details: 03/05/2025

"Arrived on site ro inpsect dishwasher displaying error code F8E4. Upon further inspection section, I gained access to the underside of the dishwasher to access the drip pan. I found f that the drip pan had a small amount of water. I ran and checked the dishwasher for any leaks and checked the connections and hoses and seal. All checks were good. The unit appears to have experienced an excess of suds that caused the overflow to trigger the float switch. The unit is operating as designed. No water leaks observed during service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near San Marcos, Texas 78666

Andrey

Job Details: 03/05/2025

"Arrived on site to test unit for drain pump constantly running, tested unit found control acting erratic with cancel button not working and vent fan is corroded, will need to replace vent and control to fix issue, ordering parts rescheduled for 3/12; ordrng 1 W11683480 (Control) and 1 W11682810 (Vent)"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Austin, Texas 78722

Joe Z

Job Details: 03/05/2025

"Arrived on site for display lights fade and then stays dark unless power is cycled. Upon arrival, test unit and confirmed issue. Power cycled unit and am able to get into diagnostics. Got error codes F6-E1 hmi/acu communication error. Cleared error code and am able to test unit. Unit is heating and operating but making lots of vibration noise. Need to replace control and panel. Also ordering noise padding, motor, blower wheel, and repair kit. Also will need 2nd man to help maneuver stacked unit out of closet. Office to reschedule. No one on site to sign for diagnosis and parts order. Did contact Don about parts order; ordrng 1 W11741986 (Control) and 1 W11234001 (Motor) and 1 W11327190 (Blower wheel) and 1 4392067 (Repair kit) and 3 W11113654 (Noise pads)s and 1 2men (2 men)"

We serviced a

WHIRLPOOL COOKTOP

Model WCE77US0HS01

Near Austin, Texas 78735

Leonardo

Job Details: 03/05/2025

Arrived on site to test the unit for a left front burner that is not adjusting to temperature. Tested the unit and found a faulty switch. A new switch is required to resolve the issue. Ordering a replacement switch. Rescheduled for 14 ; schdld next appmnt for 3/14 FRI !

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Copperas Cove, Texas 76522

Tyler

Job Details: 03/05/2025

"Arrived on site for dishwasher, not cleaning dishes. On arrival, confirm failure, and after further inspection, I found F 4E 3 in diagnostics and a failed motor assembly. I then installed w11613479 motor and tested unit found no leaks and dishwasher, working as designed, call complete"

We serviced a

KITCHENAID DISHWASHER

Model KDPM704KPS3

Near Austin, Texas 78738

Leonardo

Job Details: 03/05/2025

"Arrived on-site to test the unit for drying issues. Tested the unit and found no rinse aid in the dispenser. The customer provided rinse aid, which was added to the dispenser. Ran a test cycle no error codes were found. Verified that the fan is functioning properly. Advised the customer that it may take 10-15 loads with rinse aid to condition the stainless steel and improve drying performance. Job complete. NO PARTS USED"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Austin, Texas 78749

Luis

Job Details: 03/05/2025

"Arrived on site for a defective compressor. Replaced compressor assembly,vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good. Wpw10143759,w11506635,w11635510"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Kyle, Texas 78640

Andrey

Job Details: 03/05/2025

"Arrived on site to test unit for gas leak, customer had a high gas bill and gas company came out found a big leak outside but also stated that there is a leak around regulator, applied bubble solution on all joints could not find any leak, checked entire unit with leak detector could not find any signs of leak, customer stated that she did not notice any smell when the unit is not being used, called safety to document SR #7741053430, at this time unit is safe to use and is operating as designed, job complete no parts installed"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Leander, Texas 78641

Andrew R

Job Details: 03/05/2025

Arrived onsite for previously diagnosed parts. I replaced the cam and belt that was previously diagnosed while inspecting for gearcase oil. I found no oil present at time of service. After installing the cam and belt i ran a calibration cycle. I ran a diagnostic cycle and the unit now sounds as designed. No leaks are present on unit. Call complete. Installed W10721967 Cam and W11239857 Belt.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Spicewood, Texas 78669

James K

Job Details: 03/05/2025

"Arrived on site for unit not cooling and LED flickering. Upon arrival, RC LED assembly was flickering. Proceeded to check cooling and found compressor and condenser fan motor not running. Ran test on both components and found compressor drawing 12.2 amps and tripping ofd overload. Condenser fan motor is running. Proceeded to replace W10873801 start device. Plugged unit back in and compressor came back on and stayed at 1 amps steady for 10 minutes. Ordering W11527432 RC LED. No water leaks detected at this time. Customer agreed to reschedule Mar 12. Customer had to pick up kid from school. No one available to sign. ; ordrng 1 W11527432 (RC LED)"

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS06

Near Liberty Hill, Texas 78642

Lou

Job Details: 03/05/2025

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the center orifice holder, stud, and burner head mounting screw. I transferred the orifices from the old part to the new since the unit is converted to LP. When I tested the unit, a huge flame came out of the center burner. I checked the orifices and compared them to the conversion chart and found the orifices were swapped and the large burner orifice was incorrect. I installed the correct orifice and retested, and the unit is operating as designed. No gas leaks detected during service, job completed. W10853432, W11226732, WPW10639175"

We serviced a

KITCHENAID FREEZER

Model KSSO48QMB03

Near Austin, Texas 78703

Luis

Job Details: 03/05/2025

"Arrived on site for no cool in fresh food section. Found no airflow evaporator in cased in ice,removed cover found heater lead came out of harness assembly,reinstalled lead into harness secured wire ran defroat test passed heater powered on defrosted evaporator, reassembled unit checked air flow good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Killeen, Texas 76543

Tyler

Job Details: 03/05/2025

"Arrived on site for refrigerators with upper l e d module flashing rapidly after being recently replaced. On arrival, confirm failure and found led module had burnt out. I found the high voltage control w11043763 on the back failing, but after replacing it, I found that led module still failing to turn on and I am ordering W11527432 module and returning withrocker switchs. Rescheduled customer for 03-10-25.; ordrng 1 W11527432 (Module kit)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMMS3330RZ00

Near Spicewood, Texas 78669

James K

Job Details: 03/05/2025

"Arrived on site for hood vent fan not working. Upon arrival, exposed motor connector and find blue wire separated from the connector. Re secured wire to connector and re tested. Unit is functioning as designed. Empty house ready to close. No one available to sign"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF320PADB0

Near Cedar Park, Texas 78613

Andrew R

Job Details: 03/05/2025

Arrived onsite for dishwasher leaking on drain. When I ran the drain I could hear rattling present. I took off the drain pump and found the turbines broken off and the gasket out. I replaced the drain pump and tested the unit. Unit now washes and drains as designed and no leaks were sighted while testing the unit. Unit now operates as designed. Call complete. Installed WPW10348269 DRAIN PUMP.

We serviced a

WHIRLPOOL WASHER

Model WTW5840BW0

Near Cedar Creek, Texas 78612

Joe Z

Job Details: 03/05/2025

"Arrived on site for not filling correctly. Upon arrival, ran diagnostics and there are no saved error codes. Ran automatic test cycle and test completed correctly. Found drain hose completely sealed at standpipe. Removed tape to allow good air flow. Ran a normal cycle and unit filled correctly during sensing and soaking stage of the cycle. Then ran a deep water wash. Once again unit, unit filled correctly during sensing and soaking stage of wash cycle. Unit is operas designed. Explained to customer the issues that can occur when drain hose airflow is blocked. No leaks present. Job complete. No parts used."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Briarcliff, Texas 78669

James K

Job Details: 03/05/2025

"Arrived on site for unit not washing. Upon arrival, found wash motor energized but not running. Proceeded to replace W11025157 motor assmy. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

We serviced a

KITCHENAID OVEN

Model KODE900HSS21

Near New Braunfels, Texas 78132

Andrew

Job Details: 03/05/2025

"Arrived on site to test unit for noise and acting erratic. Found in diagnostics components will not engage. Cycled power and after multiple attempts was finally able to get diagnostics to respond. Recommending both boards, controls and UI. Customer had unit connected to wifi. Requesting a 2man on return visit. Office to reschedule. ; ordrng 1 W11598119 (Blower) and 1 W11294389 (AM control) and 1 W11294388 (Control) and 1 W11598213 (Console)"

We serviced a

KITCHENAID ICE MACHINE

Model KUID308HPS01

Near Fischer, Texas 78623

Andrew

Job Details: 03/05/2025

Arrived on site to test unit for no ice producing. Found water line was pinched restricting unit for getting water. Rerouted water line and unit is now working as designed. Allowed for ice sheet to form. No leaks detected. No parts replaced at this time. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Waco, Texas 76712

Jonathan M

Job Details: 03/05/2025

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the control and calibrated the unit. I ran the unit through an auto test and the unit ran as designed. Call complete. W11608056.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Temple, Texas 76502

Robert

Job Details: 03/05/2025

"WTW5057LW0 SR# 7741077905 Arrived on site again. This is the 4th time for the same issue. Client stated that the quick wash works great, but when she uses heavy duty that it takes too long to wash and it doesn't finish cycle. I ran diagnostic no error codes today. I replaced ui control and the main control board i calibrated and tested product works as it's designed no water leaks visible from main water supply. I called Whirlpool tech support and gave him every information from beginning to end. Tech said without any error code and myself seeing it work great not much there is to do from here. Sr# 7741077905"

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS5

Near Lakeway, Texas 78734

Leonardo

Job Details: 03/05/2025

"Arrived onsite to diagnose the unit for an Open/Close Door error. Tested the unit and found the upper switch holder stuck in the closed position. Secured the switch holder, tested the unit, and it is now functioning properly.Job complete. NO PARTS USED."

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Gatesville, Texas 76528

Jonathan M

Job Details: 03/05/2025

"Arrive downside for a washing machine that is not starting cycles. Inspected unit and work area. The customer advised that she had a video of what was happening and showed me a video of the machine starting a cycle, and when it went to lock, it would unlock and go into a paused state. I tested the unit and found the on the second try, the unit replicated the failure indicating a latch issue. I did find that the lid was closing properly and had not been cracked. I ran the unit through diagnostics and found an F5 E1 (lid switch fault) error code. I went ahead and replaced the lodge assembly and tested the unit on four different wash cycles. All of them continued on with their cycles and did not fail, like previously. I ran the unit through diagnostic testing and found all other components working and operating as designed. I tested the latch assembly five times in diagnostics through manual testing and found the unit working and operating as designed. Call complete. W10810403."

We serviced a

WHIRLPOOL OVEN

Model WFG975H0HZ5

Near Leander, Texas 78641

Andrew R

Job Details: 03/05/2025

Arrived onsite for oven broiler not heating. I found the ignitor to be intermittent. I replaced the ignitor and tested the unit. Unit is heating as designed and cycling as designed. Flame also looks good. No leaks present. Call complete. Installed WPW10333842 IGNTR OVEN.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS01

Near San Marcos, Texas 78666

Andrey

Job Details: 03/05/2025

"Arrived on site to test unit for no power, customer stated that unit has power but touch screen is not responding, tested unit found multiple spots on the touch screen not responding to touch,, replaced console and tested, unit is now running as designed, advised customer to connect unit to Wi-Fi to receive proper updates, at this time job complete installed W11296171"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Leander, Texas 78641

Chris

Job Details: 03/05/2025

Arrived onsite for control giving f2e1 code upon further inspection replaced control & tested unit is working as designed no gas leaks detected during service job complete

We serviced a

KITCHENAID OVEN

Model KOEC530PSS00

Near Austin, Texas 78738

Leonardo

Job Details: 03/05/2025

Arrived on site to replace console. Replaced console ran a test and unit pre heating correctly and maintaining correct temp. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Austin, Texas 78754

Justin

Job Details: 03/05/2025

Arrived on site for unit not completing cycle. Ran diagnostics checked for error codes f7 e1 displayed tachometer missing sending wrong signal. Inspected unit found silver oil leaking from capacitor. Replaced capacitor and tested.Ran test cycle on unit all components are activating properly. Unit is functioning properly and as designed to. No leaks present at this time job completed. Parts used w11395618

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS01

Near McGregor, Texas 76657

Jonathan M

Job Details: 03/05/2025

I arrived on site for a nice machine that won't make ice. Inspect the unit and work area. So i'm taking from the customer's complaint and found the recirculation pump finding enough water inside of the reservoir when the reservoir was only a quarter filled. I did find proper water flow coming through the unit. I went ahead and replaced the recirculation pump and tested the unit. I found the unit working and operating as designed. Call complete. W11522867.

We serviced a

WHIRLPOOL DRYER

Model WED4720RW0

Near Killeen, Texas 76549

Robert

Job Details: 03/05/2025

WED4720RW0 Arrived on site from previous visit to install parts. I installed control board and ui display tested product works as it's designed .

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78702

Scott

Job Details: 03/04/2025

"Apt 385 ......arrived on site for dead washer . Getting correct voltage and polarity at outlet let . Getting correct voltage to control . No flashing light , no voltage leaving control . Replaced control W11549931. Ran diagnostics. All checked normal. No water leaks detected at time of service. Maintenance not on hand to sign ticket . Job compete ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Austin, Texas 78724

Joe Z

Job Details: 03/04/2025

"Arrived on site for not making ice, upon arrival, inspected unit. the container is full of ice and the icemaker mold has ice ready to harvest. I removed some ice from container to run a harvest test."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Austin, Texas 78733

James K

Job Details: 03/04/2025

"Arrived on site for unit not starting. Upon arrival, ran diagnostics and found motor humming. All other components work. Proceeded to check capacitor and found 0MFD. Ordering W11395618 capacitor. No water leaks detected at this time. Customer agreed to reschedule Mar 12th. Please add customer to cancellation list ; ordrng 1 W11395618 (Capacitor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM03

Near Austin, Texas 78753

Lou

Job Details: 03/04/2025

"Arrived on site to replace damaged door. Upon arrival, I found the RC door was damaged/dented. I removed and replaced the door and plug and tested operations. Unit is operating as designed. No water leaks observed during service, and no one available to sign for receipt. Job completed."

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JS4

Near San Marcos, Texas 78666

Andrew

Job Details: 03/04/2025

Arrived on site to test unit for tripping breaker. Found L2 on terminal block was loose causing issues. Removed ground strap from terminal block and tested to 350 with no issues. Unit working as designed. Advised maintenance if issue persists recommending breaker replacement. No parts replaced at this time. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Austin, Texas 78717

Andrew R

Job Details: 03/04/2025

Arrived onsite for previously diagnosed parts. I replaced the console and ui panel. After replacing the parts customers power went out. I was unable to test unit however customer will let the office know if there are still any issues. No leaks present. Call complete. Installed W11632709 Panel ui and W11460908 Consope Black.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Round Rock, Texas 78665

Andrew R

Job Details: 03/04/2025

Arrived onsite for dryer door latch broken. I replaced the door latch however I found the door handle cover to be broken and also screw missing.Ordering W11690848 Handle cover and 2xW10850046 Screw to solve the issue. Office to RS as we are showing out of stock. Installed W11240283 Catch.; ordrng 1 W11690848 (Handle cover) and 2 W10850046 (Screw)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM03

Near Austin, Texas 78753

Lou

Job Details: 03/04/2025

"Arrived on site to replace damaged doors. Upon arrival, I found the RC and FC doors were damaged/dented. I removed and replaced the doors, plugs and nameplate and tested operations. Unit is operating as designed. No water leaks observed during service, and no one available to sign for receipt. Job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Austin, Texas 78724

Joe Z

Job Details: 03/04/2025

"F8-E1 long fill. Test valves and are good. Ran a normal cycle with deep water wash and unit fills continuously. As unit fills near the top of tub, drain pump energizes and all water drains. Inspected pressure hose and is good. Need to replace control due to pressure switch not operating. Replaced control W11607637. Test unit and is now operating as designed. No leaks present. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Round Rock, Texas 78665

Andrew R

Job Details: 03/04/2025

Arrived onsite for dryer making noise. I found the vent in the back to be rattling around causing the odd noise. I added sound pads to prevent the vent from rattling around and unit now sounds as designed. Call complete. Installed W11113654 SOUND PAD.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Round Rock, Texas 78665

Andrew R

Job Details: 03/04/2025

We serviced a

KITCHENAID OVEN

Model KFGG504KPS4

Near Austin, Texas 78749

Leonardo

Job Details: 03/04/2025

"Arrived on site to diagnose an issue with the oven not igniting. Tested the unit and found that the igniter was not making contact with the bake burner. Replaced the igniter and tested the unit, but the igniter continued to spark even after the flame started. Next, replaced the DSI board and bake igniter harness, but the igniter either failed to ignite or continued sparking. Will order a bake burner and another bake igniter. Rescheduled for Tuesday, 3/11.Parts used W11161843 WPW10324262 W11162730; ordrng 1 W10764654 (Bake burner) and 2 W11233072 (Screws)s and 1 WPW10324262 (Bake igniter)"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78702

Scott

Job Details: 03/04/2025

"Washer is completely dead . No response . Unit is stacked in closet . Will need 2nd man to remove and to run complete dianostics . Did find latch and strike damaged . Ordering strike . Call to set return . No parts installed, no water leaks detected. ; ordrng 1 2ndman and 1 W11316914 (Strike)"

We serviced a

KITCHENAID COOKTOP

Model KCGC558JSS00

Near Burnet, Texas 78611

Wesley

Job Details: 03/04/2025

Arrived onsite and customer had name plate provided by C &D appliance. One from install was dented. Used cuetomer nameplate to replace. Unitnis now correct. No parts.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78702

Scott

Job Details: 03/04/2025

"Apt 123.....arrived on site for washer not starting . Found unit flashing 8-3 error code . Tub is dry . Cleared error code . Ran diagnostics, all checked normal. Ran quick wash for full cycle while looking at other appliances. Returned and found no new error codes and test wash passed all tests . Couldn't duplicate any faults with unit . No parts installed . Maintenance not on hand to sign ticket . C-NOTE . job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Georgetown, Texas 78626

David Z

Job Details: 03/04/2025

"Arrived on site to follow up on refrigerator making noise. Tenant let me know that the noise is coming from the bottom end under the condenser area. We have attempted to insulate and deaden the sound, which has not stuck. Based on the noise and being unable to insulate, ordering a sealed system repair to install a compressor that has significantly less vibration. Ordering sealed system repair. Office to schedule return. ; ordrng 1 W11632924 (Condenser) and 1 W11557671 (Compressor) and 1 W11506635 (Access Valve) and 1 Wpw10143759 (Dryer) and 6 W11113654 (Sound Pads)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Austin, Texas 78758

Scott

Job Details: 03/04/2025

"Arrived on site for dishwasher not washing . Ran diagnostics, got 4-3 &7-1 error code . Ran diagnostics wash test and wash motor is not pumping water . Replaced sump and motor W11025157. Ran test wash again . All checked normal. Nomwater leaks detected at time of service ice . Maintenance not on hand to sign ticket . Job complete ."

We serviced a

GE WASHER

Model HTW265ASW0WW

Near Florence, Texas 76527

Wesley

Job Details: 03/04/2025

Spoke with the customer and communicated that the correct valve will arrive in time to run the service call on Friday. Rescheduled service. ; ordrng 1 WH13X26534 (Fill valve)

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78757

Scott

Job Details: 03/04/2025

Arrived on site for washer leaving load of clothes wet at end of cycle . Powered unit on and found tenant had spin select in the off position . Unit is draining and spinning when in test 7and 12 . Ran drain and spin and unit is performing normally . Could not duplicate fault . No parts installed . Nomwater leaks detected at time of service. Maintenance not on hand to sign ticket . Job complete

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW4

Near Temple, Texas 76504

Robert

Job Details: 03/04/2025

NTW4516FW4 Arrived on site from previous visit to install parts. I installed control board then i calibrated I then ran diagnostic mode washer went through all cycles. I then tested in customer mode regular wash product working as its designed no water leaks visible from main water supply. I tried and balanced the washer as best as i could. The floor where the washer sits on is very uneven.

We serviced a

MAYTAG DRYER

Model MEDE201YW0

Near Copperas Cove, Texas 76522

Robert

Job Details: 03/04/2025

MEDE201YW0 Arrived on site for a dryer taking to long to dry. On arrival tested the dryer and it was getting really hot. I checked ventilation and sure enough it was in terrible condition. I removed vent to dryer and tested product vented great . I removed vent from wall and I found the flap to the elbow of the vent venting out of home was stuck. I fixed the issue but I instructed client they will need to replace the flap if it gets stuck again. No parts installed product works as it's designed.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Leander, Texas 78641

Daniel A

Job Details: 03/04/2025

"Arrived on site to inspect dryer taking multiple cycles to dry. Upon further inspection, I ran an airflow test and found that the airflow was greatly restricted. I ran another test with the vent detached, and the test passed. I checked the cycling and heating and was ok. I informed the customer that they will need to clean vents out or checked by a professional vent cleaning service. The dryer itself has no issues. No parts installed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Georgetown, Texas 78633

David Z

Job Details: 03/04/2025

"Arrived on site to diagnose dishwasher with smoke found. Customer clarified that unit smells like it's smoking / over heating and not cleaning dishes. I examined the unit and found that wash motor is not running, so unit runs the cycles and turns on the heater with nothing to dry. Called safety and reported findings, that unit has a failed dump assembly. Safety authorized repair of sump and motor, Autho - W1DJJP0WPL1. Replaced sump and motor and tested. Verified unit working as designed. No leaks found. Parts used - W11613479."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Beverly Hills, Texas 76711

Jonathan M

Job Details: 03/04/2025

"Arrived on site for a washing machine that is not draining. I've inspected unit and work area. The customer advised that i'm whenever they remove the basket, they can hear water in it and that the unit is leaking water. I did confirm the leaking issue and checked what they were talking about in the bottom of the basket. What I heard was the tub ring liquid inside the basket and did advise them that is normal operation because it acts like a counter balance. I found the leaking issue coming from the inlet valve. I replaced the inlet valve and ran the unit up three quarters full of water. I was able to drain it and found no further leaks detected. I ran the unit through an auto. Test and the unit is working and operating as designed. Call complete. W11210463."

We serviced a

JENN-AIR OVEN

Model JJW2830IM00

Near Austin, Texas 78731

James K

Job Details: 03/04/2025

"Arrived on site for F2E1 code. Upon arrival, error code was present. Proceeded to replace W11451409 console. Tested unit and now unit is functioning as designed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Killeen, Texas 76549

Brandon B

Job Details: 03/04/2025

"Arrived on-site for unit not turning on. Verified power is good. Found damaged harness and turn table motor. Also found the fuse blown. Ordering fuse(w11707984), turn- motor(w10642989), and harness(w11685583) ; ordrng 1 W11685583 (Harness) and 1 W10642989 (Motor turn) and 1 W11707984 (Fuse)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near San Marcos, Texas 78666

Andrew

Job Details: 03/04/2025

Arrived on site to test unit for constantly running. Found pressure switch was faulty. Replaced control(W11603811) and unit working as designed. Unable to fully test due to no water supply. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Manor, Texas 78653

Justin

Job Details: 03/04/2025

Arrived on site for unit not filling. Called builder Tanner he informed me unit doesn't do anything just makes a hmmm noise. Ran diagnostics test unit would not do anything just like the builder said would not engage into wash cycle. Replaced puump and motor assembly. Ran test cycle unit is functioning properly and as designed to. No leaks present at this time job completed . Parts used w11613570

We serviced a

WHIRLPOOL RANGE

Model RF114PXSB1

Near Austin, Texas 78617

Leonardo

Job Details: 03/04/2025

"Arrived on-site to diagnose the issue with the left front and right rear burners not working. Tested the left front burner and found it was not receiving the correct voltage. Upon inspection, the receptacle was melted. Tested the right rear burner and found it sparking, with the receptacle also melted and the element stuck to it. Replaced both receptacles, as well as the small and large elements. Tested the unit, and it is now functioning properly. Job complete.Parts used: WPW10259865, WP660532, 814399 (x2)."

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Georgetown, Texas 78633

David Z

Job Details: 03/04/2025

"Arrived on site to diagnose oven with F1E0 error present. On arrival power cycled unit and rechecked. Error comes back immediately. Panel will not alow you to cancel out or enter diagnostics. Per service manual, repair is to replace the UI/Console. Since this is the 2nd failure of a console within 6 months, replacement of oven appliance manager as well. Return visit set for 3/6. ; ordrng 1 W11600634 (Console)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Georgetown, Texas 78628

Miguel

Job Details: 03/04/2025

Arrived on site for door falling. Customer says if door is left open it eventually falls. Removed from under counter. Pulled spring back 1 notch. Door is holding better. Advised customer beyond a certain point the door will always slowly fall. Advised to Leave open but more up. Inspected and found right side frame is bent. Will need to order new tub assembly. Office will call to schedule.; ordrng 1 W11649982 (Tub) and 1 W11680335 (Support)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Leander, Texas 78641

Chris

Job Details: 03/04/2025

Arrived onsite for loose handle on unit upon further inspection found handle screw strip on handle side replaced handle W10894054 customer expressed other concerns light bulb out & front right burner not igniting properly parts order W10888179 bulb WPW10548355 harness switch W11590249 module spark WPW10515459 igniter surf no gas leaks observed during service ; ordrng 1 W10888179 (Bulb) and 1 Wpw10548355 (Harness switch) and 1 W11590249 (Module spark) and 1 Wpw10515459 (Igniter surf)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Austin, Texas 78724

Joe Z

Job Details: 03/04/2025

"Arrived on site for gets too cold in RC. Upon arrival, both Fc and RC are set to warmest setting. ran temperature test and get 35 In RC and 3 In FC. Test damper and remains open. Need to replace damper controller. Replaced damper control W11645127. Test unit. Damper now opens and closes. Returned temperature settings back to recommended. Unit is operating as designed. Job complete"

We serviced a

JENN-AIR OVEN

Model JGRP548HL05

Near Austin, Texas 78704

Leonardo

Job Details: 03/04/2025

Arrived on site to diagnose the unit for blinking yellow lights on large oven. Contacted Techline and performed tests with their guidance. Techline confirmed that the small oven sensor needs to be replaced. Will need to cut both sensor connections and wired them directly to the sensor using ceramic wire nuts on return visit. Ordered a new sensor and rescheduled the repair for Friday with a two-hour job. SR#7741007538; ordrng 1 W10859573 (Sensor) and 1 2hourjob (2 hour job)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Buda, Texas 78610

Leonardo

Job Details: 03/04/2025

"Arrived on-site to diagnose unit not heating. Tested the unit and found it making a loud noise when attempting to heat. Further testing revealed a faulty high-voltage system, including a bad capacitor, diode, and magnetron. Replaced all three components. Tested the unit after repairs, and it is now functioning properly. Job complete. Parts used: W11256462 WPW10693025 W10850446"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Austin, Texas 78751

Joe Z

Job Details: 03/04/2025

"Arrived on site for dispenser does not open to release detergent. Upon arrival, ran diagnostics and there are no saved error codes codes. Ran automatic test cycle and test completed but dispenser door did not open. Need to replace dispenser. Replaced dispenser W11412300. And re test unit. Unit is now operating as designed. No leaks present. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW06

Near Fort Cavazos, Texas 76544

Robert

Job Details: 03/04/2025

WRT311FZDW06 Arrived on site for a refrigerator freezing RC.On arrival I tested temperature -2 degrees FC and 32 degrees RC . Client stated the top shelf in the RC was freezing i found the temperature was set on coldest settings. I found a box of strawberries directly in front of ventilation. Freezer compartment was filled to max capacity blocking all vents from venting . I ran diagnostic control board and sensors working as designed no error codes. Instructed client not to block vents from air flow product works as it's designed no water leaks visible from main water supply. No parts used.

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near Niederwald, Texas 78640

Brandon

Job Details: 03/04/2025

"Arrived on site for customer complaint of unit not cooling. Found defrost issue, i removed ice build up and found harness failed, I replaced harness, and thermistor, unit tested good. Part used w11546681, wpw10384183"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Temple, Texas 76502

Sterling

Job Details: 03/04/2025

"On arrival verified complaint of broken top rack, on inspection the rack adjuster on both sides is broken. Unit will need adjusters replaced. Verified all other functions are good. Ordering adjuster 440963 reschedule for 3/10 customer requests pm.; schdld next appmnt for 3/10 MON !"

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Copperas Cove, Texas 76522

Robert

Job Details: 03/04/2025

WFES3530RS0 Arrived on site for a range tripping breaker. I contacted client and he told me he will not be able to make it and he asked if it's okay if he opened the door for me and fix the issue. I told him yes he opened the door and now I'm fixing the issue. I flipped breaker back on and replaced control board and bake and broil element. I removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct product works as it's designed. I turned off range due to nobody home. I texted client and notified if it happens again to reach out to his home builder. Client can't sign because he is not home locking door on my way out and making sure it's locked. I contacted whirlpool safety Lisa said the system is down to contact in a few hours.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Austin, Texas 78744

Leonardo

Job Details: 03/04/2025

"Arrived on site to diagnose unit not draining. Tested the unit and heard the drain motor struggling. Removed the drain motor from the sump and found a piece of glass lodged inside. Removed the glass, ran a test cycle, and confirmed the unit is draining properly. Job complete. No parts used."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Austin, Texas 78759

Andrew R

Job Details: 03/04/2025

"Arrived on-site for previously diagnosed parts. I replaced the upper and lower interlocks and the fuse on filter board. Unit is now operating and heating as designed. Call complete. Installed W11551558 Interlock, W11551761 Interlock, and W11707984 Fuse."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Kyle, Texas 78640

Brandon

Job Details: 03/04/2025

"Arrived on site for customer complaint of unit making a squealing noise and walking around. Found failed gearcase, I was unable to remove agitator. Ordering gearcase, agitator,splutch, and spanner nut. ; ordrng 1 W11550891 (Agitator) and 1 W11551646 (Spanner nut)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Austin, Texas 78753

Justin

Job Details: 03/04/2025

Arrived on site for unit not heating or light displaying on console. Upon arrival unit was display wash showing time. Tested unit with water unit heated water to heated temperature. Ran multiple times unit heated every cup. Front office leasing agent Maria came to unit to witness. Tested unit with Maria she witnessed unit heating and powered on. No parts used job completed

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Burnet, Texas 78611

Wesley

Job Details: 03/04/2025

Arrived onsite fo f8E4 error on first cycle. Removed from install and ran tests. No evidence of cracked tub or standing leaks. No evidence of leaks during cycle after 20 minutes. Advised cuetomer onnsudsing and on obstructed wash arm possibilities to cause a leak. All checks good. No parts.

We serviced a

WHIRLPOOL COOKTOP

Model W5CE3024XS00

Near Lakeway, Texas 78734

Brandon

Job Details: 03/04/2025

"Arrived on site for customer complaint of RF burner staying on high. Found failed infinite switch. We did not have correct model nu,ber on file, ordering correct switch. ; schdld next appmnt for 3/11 TUE AM"

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Leander, Texas 78641

Miguel

Job Details: 03/04/2025

Arrived on site for washer having moisture underneath after wash. Found f0e9. Ran diagnostics and all components pass test. Water collecting on outside of plastic tray providing water. Replaced water valve assembly. Verified operation. Call complete W11624934

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Seguin, Texas 78155

Tim M

Job Details: 03/04/2025

"Arrived on site to test unit for no power. Upon arrival customer stated whenever the unit is plugged in, no lights illuminate but it sounds like the drain pump engages. Applied power to the unit, drain pump immediately engaged indicating a pressure system fault. Inspected pressure hose, found no kinks, punctures or restrictions. Pressure switch on the control has failed. Replaced control (W11603811) and applied power, drain pump no longer immediately engages. Ran a diagnostic cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Buda, Texas 78610

Brandon

Job Details: 03/04/2025

"Arrived on site to replace previously diagnosed parts. I replaced harness and control, unit tested good. Parts used w11591405 and w11728016"

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near Lorena, Texas 76655

Sterling

Job Details: 03/04/2025

On arrival verified complaint of unit going from start to done. No error codes in system. Verified voltage and polarity are correct. Inspected harness and found broken at capacitor. Replaced lower harness. Ran normal cycle and confirmed unit is no2 working corr3ctly. Job complete installed w11643701

We serviced a

JENN-AIR RANGE

Model JDRP436HL01

Near Marion, Texas 78124

Tim M

Job Details: 03/04/2025

"Arrived on site to test unit for LF burner not igniting. Upon arrival tested unit, found all burners except the FL igniting properly. LF burner is getting a spark and gas but will not ignite. Inspected orifices and found the secondary orifice clogged. Attempted to remove debris but burner still will not ignite. Will need to order a conversion kit and replace both orifices. Customer not on site for signature. Ordering part, no parts installed, rescheduled for 03/07.; ordrng 1 W11428599 (Conversion kit)"

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS00

Near Temple, Texas 76502

Tyler

Job Details: 03/04/2025

Arrived on-site for ice machine on arrival. Ran through diagnostic tests and found unit was evenly frosting over on the evaporator coil and the hissing noise previously heard was not present. I then disassembled the unit and found no resistance through the harness to the evaporator thermoster. And replace the harness and reported finding to tech line under Sr#7741040805. I then watched unit make one batch of ice. Customer was not present to go over the next twenty four hour instructions so I left a note on the top of their ice machine for customers to follow and inform us if any issues do return. Found no leaks and unit working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Georgetown, Texas 78626

Miguel

Job Details: 03/04/2025

Arrived on site for washer not completing cycles. Washer just runs all the time. Reconnected machine and drain pump started right away. Cleared and confirmed pressure switch error. Accessed control and blew through pressure switch. Verified drain not to far down hole. Replaced control. Recalibrate machine. Completed diagnsotics with no problems. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Austin, Texas 78745

Luis

Job Details: 03/04/2025

"Arrived on site for not dispensing ice. Found auger motor seized,replaced motor and coupler tested ice dispenser unit working as designed. Wpw10169511,w11671282"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near New Braunfels, Texas 78132

Andrew

Job Details: 03/04/2025

Arrived on site to test unit for error f8e4(over flow switch). Verified code and found water in over flow pan. Cleared code and plan. Unit completed diagnostics with no issues. Advised customer to run clean cycles to prevent over sudsing. Also advised to switch to liquid soap and use as little as possible. Dishwasher is being supplied soft water and is over sudsing. No parts replaced at this time. Unit is working a designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Kingsland, Texas 78639

Wesley

Job Details: 03/04/2025

Arrived onsite and found unit operating with failed control with water pressure system failure causing multiple false codes and intermittent emergency drain. Replaced the control. Unit is now operating as designed. W11608056

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Austin, Texas 78745

Brandon

Job Details: 03/04/2025

"Arrived on site for customer complaint of unit running the drain pump randomly sometimes in the middle of the night. Found failed control, I replaced control, unit tested good. Part used w11608056"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Elgin, Texas 78621

Matthew

Job Details: 03/04/2025

Arrived onsite for unit leaking. Found cracked valve assembly. Replaced valve. Unit was out on the front porch. Was not able to test. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAMS0

Near Temple, Texas 76502

Sterling

Job Details: 03/04/2025

On arrival verified complaint of unit it not starting. Verified start and cancel are not responsive and feel less resistance. Visual inspection of main board shows the mounting screws for the control have broken brackets allowing the main control to shift. Replaced main control and u it is now fully responsive. Ran component activation and verified full function and no leaks. Job complete installed w11613566

We serviced a

WHIRLPOOL MICROWAVE

Model MH1170XSB0

Near New Braunfels, Texas 78130

Tim M

Job Details: 03/04/2025

"Arrived on site to test unit for cycle not starting due to door open message. Upon arrival tested unit and found top interlock is not engaging properly. Gained access to internal components and found interlock is damaged mechanically. Replaced top interlock (WP8206419) and tested unit, unit is now reading door open and closed properly. Cycle is starting and unit is heating. Unit is now running as designed, job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ09

Near Cedar Park, Texas 78613

Chris

Job Details: 03/04/2025

Arrived onsite for unit fan/ vent not working upon further inspection found fan was buzzing replaced motor fan W11441128 tested motor fan unit is working as designed job complete

We serviced a

JENN-AIR REFRIGERATOR

Model JS48NXFXDE01

Near Austin, Texas 78756

Luis

Job Details: 03/04/2025

"Arrived on site for no lights. Diagnosed defective led module,per service pointer replaced all leds,installed updated leds all lights working as designed. Project code S84638 used 4 w11632139"

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW2

Near Harker Heights, Texas 76548

Brandon B

Job Details: 03/04/2025

"Arrived on-site for washer not draining. Found error code f8e1, r1e2, f0e3, f6e3, checked gearcase and found no oil, replaced slider(w10734521) and latch(w11700916) calibrated unit and did factory cycle. Everything is working as designed."