We serviced a
MAYTAG WASHER
Model MAH5500BWW
Near Round Rock, TX 78664
Cliff
Job Details: 01/25/2023
Arrived on site to diagnose a washer that is not cycling properly. Found motor control failed . No repairs can be done to correct issue.
We serviced a
WHIRLPOOL COOKTOP
Model KCGS950ESS02
Near Austin, TX 78739
Scott
Job Details: 01/25/2023
Arrived on site for center and right front burners flame too high . Tried to adjust valves . Could get outer flam down but center burner was either too high or not enough causing cook top to try and keep igniting . Ordering valves . No gas leaks detected. Call to set return . ; ordrng 2 W11199023 (Valves)s
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Briarcliff, TX 78669
Leonardo
Job Details: 01/25/2023
Arrived on site to test unit for no power. Test unit and found unit was not turning on. Test unit and found switch was off to the unit no allowing voltage to unit. Turned switch on test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78717
Vincent
Job Details: 01/25/2023
"Arrived on site for dryer, inspected unit and work area. Customers complaint was dryer not working. I tested unit and found the door switch not operating properly and the thermal fuse out. I then tested unit and found that the start switch is also stuck on the on position will also need to be replaced. Scheduled customer to return ordrng 1 WPW10446920 (Start switch)"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Marble Falls, TX 78654
Gerry C
Job Details: 01/25/2023
"MVW6230HW1 Arrived to inspect no operation and code. I entered service test mode and found F9E1, F5E3 and F2E1 stored. None of the line voltage loads, such as drain pump, motor, valves or door latch were operable within manual or automatic test modes. I found the control had failed and lost all line voltages. The drain pump measured 2.1 ohms and should have been above 17 ohms and was the likely cause of the control failure.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/25/2023
Arrived on site and inspected microwave and found control panel is crooked. While removing it to inspect mounting points harness connector broke off. Will need a new control panel and will bring back all brackets and trim to ensure it mounts straight on next visit.; ordrng 1 W11600632 (Control panel) and 1 W11235470 (Side support) and 1 W11235471 (Side support) and 1 W11312201 (Trim) and 1 W11239805 (Trim) and 1 W11239807 (Rail)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AB01
Near Marble Falls, TX 78654
Gerry C
Job Details: 01/25/2023
"Arrived to inspect temperature and readout issue. I found the unit had been inadvertently set to Celsius and after switching to Fahrenheit, the issue was resolved. I temperature tested and the unit and it was within MFG tolerances. Operational test good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Seguin, TX 78155
Andrey
Job Details: 01/25/2023
"Arrived on site to test unit for no cooling, tested unit found FC evaporator completely frozen over, found water in deli UI enclosure due to ice melting, defrosted evaporator and found evap fan not engaging, replaced evap motor, deli UI and Control UI, powered unit on evaporator developed a good frost pattern but when putting FC back together noticed that the door switch is not functioning properly, ordering door switch, office to reschedule ; ordrng 1 W11291142 (Door switch)"
We serviced a
KITCHENAID OVEN
Model KEBS177SSS04
Near Georgetown, TX 78628
Lou
Job Details: 01/25/2023
"Arrived on site to inspect wall oven temps. Upon further inspection, the customer advised that the unit wont go above 250 degrees on a 350 degree setting. I uninstalled the unit and tested the bake element and found it bad. I tested the broil and convection elements and they are within ohms range. I removed and replaced the bake element and tested and unit is operating as designed. Job completed."
We serviced a
JENN-AIR OVEN
Model JMC2430IL03
Near Marble Falls, TX 78654
Gerry C
Job Details: 01/25/2023
"JMC2430IL03 Arrived to inspect convection issue. I tested the convection bake and 325 and it preheated to 285 and then started cooling and got down to 170. I interrupted the cycle and when I pressed the start button again, preheating indication stopped and the unit started to cycle as if it were already preheated. There is an error with how the unit is calculating the preheat and the UI and main control should be replaced together. ; ordrng 1 W11451816 (UI)"
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Copperas Cove, TX 76522
Tyler
Job Details: 01/25/2023
Arrived on site for refrigerator needing previously diagnosed ice maker fan. Upon arrival reconfirmed issue and installed part. Found noise no longer present.
We serviced a
GE REFRIGERATOR
Model GSS25IYNRHFS
Near Georgetown, TX 78633
Lou
Job Details: 01/25/2023
"Arrived on site to inspect refrigerator water dispenser not working. Upon arrival, the customer advised thst the dispenser stopped working just as I arrived, which we have been unable to duplicate this issue. I tested the dispenser and could hear the valve getting energized but no water coming out at the dispenser. The customer advised that they have high water pressure so I tested the pressure at the wall and found it very high as I got approximately 8 ounces within 3-4 seconds. Spoke with CS regarding this issue and I am ordering the valve, filter head and reducing valve with water line and secured return servicE. No water leaks observed during service. When I was packing up and leaving, I tested the water dispenser one more time and the water began to dispense. ; ordrng 1 WR57X30890 (Valve) and 1 WR17X30702 (Filter head) and 1 8212547RP (Water line) and 1 W10786952 (Reducing valve kit)"
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Georgetown, TX 78633
Lou
Job Details: 01/25/2023
"Arrived on site to inspect range oven not heating properly. Upon further inspection, I removed the bottom panel of the oven and found the bake element had shorted. I removed and replaced the element and tested and unit is operating as designed. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608EPA01
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 01/25/2023
"KBSN608EPA01 Arrived to inspect lighting issue. The FC lights were dim and the RC were ok, except for one module. Per Technical Service Pointer #: W11606409 Rev F, Special Project #: S84638, 4 of W11632139 will be installed and costs covered by the MFG. Office to order parts and schedule return service. No leaks observed during service.; ordrng 4 W11632139 (Module)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Georgetown, TX 78633
Lou
Job Details: 01/25/2023
"Arrived on site to install previously diagnosed and ordered parts. Due to the right RC door gasket being torn, the ice bin door not sealing properly and the ice maker not functioning, I removed and replaced all mentioned parts. Using my heat gun, I heated the RC door gasket and shaped it. Tested the ice maker and it is operating as designed. Cycled power at the breaker to reset controls. Tested ice bin door functions and it is sealing properly as is the RC door gasket. Recommended the customer leave the right RC door closed for a few hours to allow the gasket to mend or the chassis. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model JGRP548HL01
Near Austin, TX 78731
David S
Job Details: 01/25/2023
"Arrived on site for hing being defective on the small oven door. I spoke to the customer and found out the small oven door doesn't close properly or engage the door switch. I found the hinges wobble when closing and the inner panel is dented away from the switch not allowing it to close. I am ordering the hinges, inner panel, and latch. The office will reschedule when we have an eta on the parts.; ordrng 1 W11318335 (Inner panel) and 1 W11643896 (Left hinge small) and 1 W11390125 (Right hinge small) and 1 W11029221 (Latch)"
We serviced a
GE MICROWAVE
Model PT970SM4SS
Near Georgetown, TX 78633
Lou
Job Details: 01/25/2023
"Arrived on site to inspect microwave completely dead/no power. Upon further inspection, I found the microwave attached the wall oven and the microwave display was blank and the oven was still functioning. I uninstalled the unit and tested the thermostats and the fuse and found the fan thermostat and fuse bad.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW02
Near Georgetown, TX 78633
Lou
Job Details: 01/25/2023
"Arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, the customer advised that the unit wont dispense ice and when it does, it dispenses crushed in the cubed selection. I tested the ice dispenser on the cubed selection and crushed ice came out. I removed the ice bin, which was full of ice, and inspected the control arm and found ice wedged under the ice deflector in the bin keeping it from switching to cubed. Removed the ice and placed the bin back in its space and retested. Ice is dispensing properly. I removed the ice bin and inspected the solenoid and dispenser motor and found the mounting screws for the solenoid were loose and stripped. I removed the screws and installed two new screws and tested and the screws are secured. Placed the ice bin back in place and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Spicewood, TX 78669
Luis
Job Details: 01/25/2023
"Arrived on site for frost in freezer section. Placed flash light facing front left corner found light leaking from gasket corner,magnet strip in gasket slipped casing soft plastic not to seal to cabinet,ordering a freezer door also ordering adapter kit per service pointer. ; ordrng 1 W10864518 (Adapter kit) and 1 W10815699 (Freezer door) and 1 W10839793 (Nameplate), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Austin, TX 78731
David S
Job Details: 01/25/2023
"Arrived on site for washing machine being stuck and not advancing time. I inspected the unit and work area. I gained access to the gear case and found the slide has broken loose, not allowing the unit to spin or agitate properly. I replaced the slide with a new one I had on hand. I reassembled the unit and calibrated it. I ran it through a diagnostics cycle and found it working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78739
Scott
Job Details: 01/25/2023
Arrived on site for leaking dishwasher. Ran diagnostics and found leak at left front corner . Ordering tub . Call to set return .; ordrng 1 W11409866 (Tub)
We serviced a
WHIRLPOOL OVEN
Model JJW9827DDP
Near Austin, TX 78731
David S
Job Details: 01/25/2023
Arrived on site for lower oven light staying on. I Inspected the unit and work. I gained access to the lower oven light switch and found the screws mounting the switch backed out. I used loktite on the screws and set it back in place. I found the light switch now working. I applied loktite to the upper oven light switch mount as well.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW4
Near Seguin, TX 78155
Andrey
Job Details: 01/25/2023
"Arrived on site to test unit for not operating, tested unit found control unresponsive, replaced control and tested, unit is now now draining water properly, pump is humming but not pumping water out, ordering drain pump, office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL MICROWAVE
Model KMBS104ESS03
Near Austin, TX 78729
David S
Job Details: 01/25/2023
Arrived on site to install previous diagnose part. I gained access to the microwave control and replaced it with new. I placed the unit back in the cabinet and tested it. It is now working as designed.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Canyon Lake, TX 78133
Andrew
Job Details: 01/25/2023
Arrived on site to test unit for mullion hot/warm. Found FC evap frozen over. Condenser motor working as designed. Recommend replacing evap harness and control box. Advised to have unit thawed 24hrs prior to return visit. Office to reschedule. ; ordrng 1 W11545823 (Evap harness) and 1 W11546690 (Control box)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Austin, TX 78759
Vincent
Job Details: 01/25/2023
"Arrived on site for refrigerator with lights out. Inspected unit and work area. Customers complaint was freezer lights out. Tested unit and found upper freezer light out. I replaced light and unit is now operating as designed. No leaks where observed service. Job completed.
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Lago Vista, TX 78645
Maurice R
Job Details: 01/25/2023
Arrive on site for a washer with error code F7E1. On inspection found a broken wire on the connector for the capacitor. Ordering a lower wiring harness W11590868. Office to reschedule when parts come in. No water leaks detected during service. ; ordrng 1 W11590868 (Lower wiring harness)
We serviced a
KITCHENAID MICROWAVE
Model KEMC308KSS0
Near Leander, TX 78645
Maurice R
Job Details: 01/25/2023
"Arriving on site for Microwave not heating. Gain access to the back of the unit took the covers off and tested the transformer ohmed at 1 ohm Tested capacitor and it tested bad.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near New Braunfels, TX 78132
Andrew
Job Details: 01/25/2023
"Arrived on site to test unit for not washing properly found error codes F8E6(water hazard) F7E9(locked rotor) and F7E8(motor/stator over temp). Found gearcase has failed. Found rotor retention bolt was extremely loose. Tightened screw so customer could continue using mean while. Recommend replacing gearcase, rotor, stator, clutch, slider and suspension. Was unable to remove wash plate without causing damage, ordering wash plate as a precautionary. Office to reschedule. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10902814 (Wash plate) and 1 W11130356 (Suspension)"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Round Rock, TX 78665
Cliff
Job Details: 01/25/2023
Arrived on site to diagnose a washer that is making unusual noise. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and noises to be expected due to type of drive system. No further repairs needed and no leaks were found at time of service
We serviced a
MAYTAG WASHER
Model MHW5500FC1
Near Leander, TX 78641
Kimo
Job Details: 01/25/2023
"Arrived onsite for a washer that will not complete wash cycle. Upon inspection I found F5E3. F5E4 stored.I ran diag cycle and found unit operating as designed. I checked the suspension and found the good. Seeing as the only codes I found had to do with the door latch I replaced the latch and the control. There was a spark where i was unplugged the old latch. I replace it and the control and turned the breaker back on and tested. But the unit was unresponsive I am ordering a new console, latch control and harnesses. Office to reschedule ; ordrng 1 W10783707 (CONSOLE) and 1 W10911044 (PANEL-CNTL) and 1 W11034761 (HARNS-WIRE) and 1 W11201286 (Control) and 1 WPW10443885 (Latch)"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Georgetown, TX 78633
Gerry C
Job Details: 01/25/2023
"GTD33EASK0WW Arrived to inspect noise. The unit would make a loud, off balance sound. I removed the air ducting and found a dryer sheet had drawn into the blower housing, lodged to one side in the blower wheel and collected link, further putting it off balance. I removed the debris and vacuumed the chassis and reassembled. The unit resumed normal operational sound levels and heated and cycled as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Bastrop, TX 78602
Joe Z
Job Details: 01/25/2023
"Arrived onsite for not cooling. Upon arrival inspected unit and found hot in both RC and FC. Ran diagnostics and all sensors and fan motors are good. Found the compressor turns on buzzes then turns off. Compressor pulls 9amps. Need to replace compressor. This is a R600 unit. Ordering compressor, nitrogen, R600 kit, UV drier, and access valve. Office to reschedule ; ordrng 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit) and 1 W11574734 (Compressor) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve)"
We serviced a
MAYTAG DRYER
Model PYE2300AYW
Near Georgetown, TX 78633
Gerry C
Job Details: 01/25/2023
"PYE2300AYW Arrived to inspect no heat. The unit would run, but there was no heating and I verified incoming voltages to be correct. I found one of the leads to the heating element had been repaired at some point prior and the repair was done with tape only. The tape allowed the connection to fail and subsequently burn up the connection, tape and wire at the joint. I cut out the damaged wiring and re-connected the wire utilizing a sufficient wire nut and tested. The unit heated and cycled as designed and I watched it through several heating cycles, drawing 22 amps momentarily at element start and declining to and steady at 20.7 after heating up. Operational test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Lorena, TX 76655
Jonathan M
Job Details: 01/25/2023
Arrived on site to install previously diagnosed part. Inspected unit and work area. Went to replace the part and found that the part sent was not the part intended for the refrigerator. Spoke to SR and she was able to find the correct part needed for the call due to no photos on any of the parts. Ordering the correct part and the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11315533 (Right side rail)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Uhland, TX 78640
Kevin
Job Details: 01/25/2023
"Arrived on site and found long fill and basket speed fault error codes, Washer is in a sheet metal clad barn garage, there is no stand pipe, no drain, no hot water And building is not insulated and has no temperature control. explained to customer importance of a stand pipe with a proper air break, using tap water setting only, importance of correct loading and correct detergent usage. Explain that if temperature drops below freezing water valve will very likely break
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrx735sdhz03
Near Canyon Lake, TX 78133
Andrew
Job Details: 01/25/2023
"Arrived on site to test unit for frost building up in RC. Found water line entering cabinet was not sealed off causing air leak. Applied permagum, unit working as designed. No leaks detected.
We serviced a
SAMSUNG DRYER
Model DV393ETPAWR/A1
Near Canyon Lake, TX 78133
Andrew
Job Details: 01/25/2023
"Arrived on site to test unit for loud squealing sound. Found idler was seized. Replaced belt and idler, sound is no longer present.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Austin, TX 78723
Matthew
Job Details: 01/25/2023
"Arrived onsite for refrigerator not cooling and not turning on. Upon arrival inspected unit. Found display operational but interior lights not on , fans and compressor are not on. Power cycled unit and unit restarted. Light are on. Ran compressor test 4 and compressor and fans did respond. Checked drawer UI panel and was not responsive. Inspected underneath unit and was full of water and corrosion, wiring failed. Recommended customer monitor temperature as unit is currently running. Need to allow 24 hrs to see if unit will cool.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Georgetown, TX 78633
Lou
Job Details: 01/25/2023
"Arrived on site to inspect range oven temps. Upon further inspection, using my multimeter, I placed the thermal lead in the center of the middle rack and tested temps on Bake at 350 degrees. My temp readings were 377, 370, 389, 366, 390 for an average temps of 378.4 degrees. I found the unit had been calibrated ///30 degrees. I recalibrated the unit back to 0 and retested. My temp readings were 334, 389, 329, 383, 349 for an average temp of 356.8 degrees. The builder rep arrived and advised the inspector had used a round thermometer to test. I advised that the manufacturer does not approve of the thermometer or infrared guns to test; but only a multimeter with thermal lead to test the unit as the thermal lead is the only accurate testing device and provided them with the Technical Training Pointer #W10565140 from the manufacturer. I advised of my temp readings with the unit calibrated 30 degrees and not calibrated and advised the units do not need to be calibrated. No repairs needed at this time. No gas leaks detected during service, job completed."
We serviced a
MAYTAG DRYER
Model MED9700SQ0
Near Belton, TX 76513
David Z
Job Details: 01/25/2023
"Arrived on site to diagnose dryer that is not running. On arrival confirmed power to unit, but will not start. Checked safety devices and element and found good, saw belt was snapped. Provided estimate to customer, who wants to replace unit due to age / already had money in repairs. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Jarrell, TX 76537
David Z
Job Details: 01/25/2023
"Arrived on site to diagnose dishwasher not draining. 2nd dishwasher, located in guesthouse. Found knockout for disposal still intact. Removed knockout and was able to drain unit. Call complete."
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Jarrell, TX 76537
David Z
Job Details: 01/25/2023
"Arrived on site to install new motor to resolve unit not starting. Prior to installing motor double checked door switch. Found bent pin on door switch, dropping neutral to motor. Straightened pin and retested. Found unit working as designed once pin was straightened. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Jarrell, TX 76537
David Z
Job Details: 01/25/2023
Arrived on site to diagnose dishwasher throwing F9E1 code for long / no drain. Examined unit and found its in a new home and has never drained. Checked disposal and found plastic knockout still in disposal. Removed knockout and verified proper operation. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Temple, TX 76502
Paul
Job Details: 01/25/2023
Arrived onsite for a refrigerator to replace previous diagnosed SS components. The manager on duty informed me that her boss shipped the refrigerator out of state by mistake to have it repaired at there out of warranty repair hub. No services will be needed because of this. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Temple, TX 76501
Paul
Job Details: 01/25/2023
Arrived onsite for a washer that will turn on but then only flashes. I checked stored error codes and found a F7E5 & F0E5. I ran manual diagnostics and found the shifter motor defective. I replaced the actuator and ran auto diagnostics. The washer completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Austin, TX 78758
David S
Job Details: 01/25/2023
"Arrived on site to possibly install previous diagnosed parts. I gained access to the motor and replaced the motor, cam, belt and shield. I reassembled the unit and tested it. I found the basket spinning but throwing error code f7e1. I replaced the actuator and calibrated and retested the unit. I found it working as designed. Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US6HB00
Near Salado, TX 76571
David Z
Job Details: 01/25/2023
"Arrived on site to diagnose cooktop that would not heat from the right rear outer burner. If set to 1 burner it would heat from the inside, but the outside ring would never heat and the inner shuts off if set to double burner setting. Tested and confirmed no heat generated when set to inner and outer. Disassembled and checked element. Element showed good on inner and outer coils. Removed switch and reseated all wires in the connectors. Reassembled and tested. Found element working properly. Wiring appears to be loose in the connectors. If issue repeats we can replace harness / infinite switch. CAll complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Cedar Creek, TX 78612
Matthew
Job Details: 01/25/2023
Arrived onsite for dishwasher panel not responding. Upon arrival inspected unit. Found UI display almost completely out. Replaced UI panel. Tested unit and unit is functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Del Valle, TX 78617
Matthew
Job Details: 01/25/2023
Arrived onsite for refrigerator leaking from ice maker. Upon arrival inspected unit. Found leaking was from ice maker assembly. Disassembled and inspected. Found defective ice maker. Replaced ice maker and leveled unit. Ran test and confirmed unit is no longer leaking. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78723
Matthew
Job Details: 01/25/2023
Arrived onsite for washer Lo Flo error code. Upon arrival inspected unit. Tested unit and found valves energizing but very little water. Tested supply line and has good supply. Valves needed replacement. Unit was stacked. Unstacked to access valves. Replaced valves. Tested unit and unit is now functioning properly. Unit is receiving adequate water flow. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near Austin, TX 78702
Wesley
Job Details: 01/25/2023
Arrived onsite and replaced the unit control. Unit is now operating as designed. All checks good. Advised maintenance on repair.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cedar Park, TX 78613
Kimo
Job Details: 01/25/2023
Arrived onsite to install previously diagnosed parts. Upon arrival I installed all ordered parts and tested unit and found unit operating as designed. Job completed
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cedar Park, TX 78613
Kimo
Job Details: 01/25/2023
"Arrived onsite for a washer that will not go passed the sensing parts of the wash cycle. Upon arrival I pt unit into diag mode and found F7e4 code stored, upon further inspection I found that the rotor screw had cam loose upon further inspection I found that the slide was damaged I replace it and the clutch and the screw and tested unit and found unit operating as designed. Job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS04
Near Cedar Park, TX 78613
Kimo
Job Details: 01/25/2023
Arrived on site to install previously diagnosed parts. Upon arrival I tested the ice door for leaks and found none. I replace the damaged ice bin along with the ice maker. Job complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cedar Park, TX 78613
Kimo
Job Details: 01/25/2023
Arrived on site for a washer that is not spinning the clothes out properly. Upon inspection I found that the gear case was leaking but all other components were good. I replace the gear case and tested the unit and found unit operating as designed. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Leander, TX 78641
Kimo
Job Details: 01/25/2023
Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new control and console and tested unit and found that the unit is now responding. But the customer did not have water turned on to the house so I could not go any further with my testing p. Job complete
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Austin, TX 78745
Scott
Job Details: 01/25/2023
"Arrived on site for no heat dryer . Found igniter cracked . Replaced igniter , ran unit . Dryer is functioning properly and heating . No lint build up at time of service. No gas leaks detected. Job complete"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78745
Scott
Job Details: 01/25/2023
Arrived on site for dryer not drying properly. Found exterior vent flap clogged causing a restricted air flow. Cleaned vent . All checked normal. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, TX 78681
Vincent
Job Details: 01/25/2023
On site for upper rack adjuster broken. Inspected unit and work area. Installed the new set of adjusters and tested. No leaks observed during service. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Round Rock, TX 78681
Vincent
Job Details: 01/25/2023
"Arrived on site for range, inspected unit and work area? Customer complaint was when the oven would come on it would click. I preheated the oven and explained to customer that the click is the spark for the flame to come on and its totally normal. Customer understood. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Waco, TX 76705
Jonathan M
Job Details: 01/25/2023
Arrived on site for a refrigerator that is not cooling the freezer or refrigerator section properly. Inspected unit and work area. Found evidence of a defrost issue inside of the freezer section. I ran the unit through diagnostics and found all tests pass. Gained access to the evaporator and checked all connections. Found the heater connector backing out of the connector to the freezer harness. Reattach the connector and check resistance on the evaporator thermistor . Found the evaporator thermistor slightly out of range comparative to the ice temperature. Replace the evaporator thermistor and tested the unit. The unit began working operate as designed. Advised the customer to call back if any other issues persist. Call complete.; used 1 Wpw10384183 (Thermistor) from stock
We serviced a
WHIRLPOOL VENTHOOD
Model UVL6036JSS0
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/25/2023
"Arrived on site and inspected dent hood and found left-hand side mounting point on switch housing is stripped. Replaced housing and it is now secure and works properly, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/25/2023
"Arrived on site and inspected range and found screws holding brackets for control panel are loose. Remove cooktop surface straightened the brackets and after reattaching control panel is no longer loose, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Paige, TX 78659
Joe Z
Job Details: 01/25/2023
Arrived onsite for lights not working. Upon arrival inspected unit and found FC module and top 5 RC modules out. The left and right side of RC are operating. Found the FC module has failed. Need to replace FC module. Replaced FC module and unit now operates correctly. Job complete
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Paige, TX 78659
Joe Z
Job Details: 01/25/2023
Arrived onsite to install previously ordered part . Replaced left front infinity switch WPW10434452. Test unit and unit operates as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB02
Near Pflugerville, TX 78660
Cliff
Job Details: 01/25/2023
Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor and filter drier. Pulled vacuum and charged unit with refrigerant. Tested unit and found all is functioning properly at this time.
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Bastrop, TX 78602
Joe Z
Job Details: 01/25/2023
Arrived onsite for AUTOMATIC SOAP DISPENSER IS NOT WORKING. Upon arrival inspected unit and dispenser drawer is completely dry. Customer stated that she has been using pods. I put some detergent into dispenser and ran a quick cycle. Observed soap dispensing into tub and water is sudsing. Customer stated that the detergent dispenser will fill up with water. I have ran 3 quick cycles and not able to duplicate the issue. Unit is operating as designed
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Pflugerville, TX 78660
Cliff
Job Details: 01/25/2023
Arrived on site to diagnose a dryer that is not drying properly. Found clogged external venting preventing proper airflow through unit and venting issue will need to be resolved prior to using unit. Advised apartment office of issue and maintenance to clean vents.
We serviced a
UNKNOWN VENTHOOD
Model WVU17UC0JS0
Near Manor, TX 78653
Cliff
Job Details: 01/25/2023
Arrived on site to diagnose a venthood with a fan not running. Found fan switch not fully wired and rewired it properly. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bastrop, TX 78602
Joe Z
Job Details: 01/25/2023
Arrived onsite for not making ice. Upon arrival found ice container full of ice. customer stated that the unit has been making ice. Inspected and test the ice maker and the icemaker is making ice during diagnostics. Am not finding an issue with ice maker at this time. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Bastrop, TX 78602
Joe Z
Job Details: 01/25/2023
Arrived onsite to install previously ordered part . Replaced electrode WPW10515459. Test unit and unit operates as designed. No gas leaks present at this. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78754
Cliff
Job Details: 01/25/2023
Arrived on site to replace door for refrigerator. Replaced rc door and badge and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model Ksgb900ess5
Near Austin, TX 78757
David S
Job Details: 01/25/2023
Arrived on site for range front left burner not igniting and the oven not igniting. I inspected the unit and work area. I found the knobs in the wrong place the simmer knob was on the center burner not the front left. I adjusted the burner head and found it igniting every time. I gained access to bake burner assembly and found thebair flow meter not set properly allowing gas to escape. I adjust the air flow meter properly. I tested the oven and found it working everytime. Job complete.
We serviced a
WHIRLPOOL VENTHOOD
Model KVWB606DSS3
Near Austin, TX 78738
Leonardo
Job Details: 01/25/2023
Arrived on site to replace light assembly. Replaced assembly test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WCG97US6HS00
Near Austin, TX 78738
Leonardo
Job Details: 01/25/2023
Arrived on site to test unit for center burner releasing gas when off. Test unit and found faulty valve. Replaced manifold test unit and unit test good no leaks present at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Austin, TX 78758
Vincent
Job Details: 01/25/2023
Arrived on site to install parts previously diagnosed parts. Installed new icemaker new dual valve and door gasket. Advised customer to allow 24hrs to start making ice. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704LPA
Near Spicewood, TX 78669
Leonardo
Job Details: 01/25/2023
Arrived on site to replace spray arm and manifold. Replaced all parts test unit and no leaks present at this time. Job complete.
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Lakeway, TX 78738
Leonardo
Job Details: 01/25/2023
Arrived on site to test unit for left front burner not coming on. Test unit and found burner head no allowing gas to come through. Replaced burner head test unit and unit test good job complete. Only used 1 burner head.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78702
Wesley
Job Details: 01/25/2023
Arrived onsite for not washing dishes and found motor failure. Repaired by replacing the sump and motor assembly. All checks good.
We serviced a
WHIRLPOOL COOKTOP
Model KCED600GBL00
Near The Hills, TX 78738
Leonardo
Job Details: 01/25/2023
Arrived on site to test unit for right front burner not coming on. Test unit and found loose wire at switch. Secured wire test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Seguin, TX 78155
Andrey
Job Details: 01/25/2023
"Arrived on site to replace previously diagnosed TT motor, replaced motor,tested unit,unit now running as designed,job complete"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS09
Near Seguin, TX 78155
Andrey
Job Details: 01/25/2023
"Arrived on site to test unit for water dripping out from dispenser, customer stated that it drips a 1-2 drops of water when he pours a cup, adjusted dispenser tube, it did improve but still getting 1 drop of water 1/2 second after the cup is poured, explained to customer that it is absolutely normal to get a drop of water after, called tech line to document SR#7735580719, was advised to direct customer to whirlpool customer service no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Waco, TX 76712
Jonathan M
Job Details: 01/25/2023
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the icemaker and tested the unit in diagnostics. All tests ran as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Lorena, TX 76655
Jonathan M
Job Details: 01/25/2023
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the user interface and consul and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Austin, TX 78736
Luis
Job Details: 01/25/2023
"Arrived on site. Found fresh food led module strobing diagnosed a defective led module,replaced led module lights working as designed. Ran diagnostics unit passed all diagnostic test"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Copperas Cove, TX 76522
Tyler
Job Details: 01/25/2023
Arrived on site for washer not stopping hot water from entering tub. Upon arrival confirmed issue and found inlet valve stuck open. Replaced valve and tested unit. Found no leaks and valve shutting off as designed. Call complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Austin, TX 78750
David S
Job Details: 01/25/2023
Arrived on site to install previous diagnosed part. I gained access to and replaced the console. I programmed the console and verified they are now on version 31. I tested the oven and found it heating properly. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Fischer, TX 78623
Andrew
Job Details: 01/25/2023
Arrived on site to replace element per special project. Element unit currently has is updated version and no need for replacement. Found unit did not fall into special project and other issue were the source. Knock out was not removed from disposal when dishwasher was installed. Unit completely unleveled and causing leaking towards the front. Leveled unit and removed knock out. Unit ran 3 diagnostic cycles with no issues and verified all components receiving proper voltage and engaging. No leaks detected. Job complete .
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Austin, TX 78734
Luis
Job Details: 01/25/2023
"Arrived on site. Found a defective right side fresh food door gasket,removed defective gasket installed a new door gasket checked door seal good."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lorena, TX 76655
Jonathan M
Job Details: 01/25/2023
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the tub, basket, gear case, stater, rotor, filter, spanner nut, wash plate, and screws. Tested the unit and diagnostics and everything ran and operated as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS0
Near Copperas Cove, TX 76522
Tyler
Job Details: 01/25/2023
Arrived on site for refrigerator to cooling/door sensor getting triggered even when doors were shut. Upon arrival confirmed issue. Found failure in door sensor and traced it back to broken deli ui harness. The dc load failed because of harness break and leading to temporary cooling issue. Replaced deli door harness and found full functionality restored to unit. Call complete
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Killeen, TX 76542
Tyler
Job Details: 01/25/2023
Arrived on site for range not heating correctly. Upon arrival confirmed issue. Found no errors in diagnostics but did find door seal came loose and not sealing correctly. Realigned seal and tested range. Found ACU not sending power to broil during preheat and unit not heating past 310 when set to 350. Replaced ACU and oven sensor. Retested unit and found unit preheated to 352 after 20 minutes when set to 350. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model MMV1175JZ00
Near Nolanville, TX 76559
Tyler
Job Details: 01/25/2023
Arrived on site for microwave needing previously diagnosed control. Upon arrival installed part and found control ui functionality restored. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMT55511KS02
Near Austin, TX 78737
Kevin
Job Details: 01/25/2023
"Arrived on site and found microwave is unplugged and sitting on the kitchen counter. Customer states that when they first attempted to install it they first set it in the cabinet location without mounting kit installed and plugged it in. This is when they heard buzzing noise. Noise is no longer present heated a cup of water to ensure microwave is working properly. Sent a short video to KB/service management of microwave working properly and no excessive noise, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Seguin, TX 78155
Andrey
Job Details: 01/25/2023
"Arrived on site to text u it for leaking dual valve, tested unit found valve has cracked again due to excessive amount of cold air penetrating enclosure, inspected all seals on ice maker and found Facia heater wire penetration gasket was not in place causing cold air from icemaker to blow into valve enclosure, sealed in the penetration replaced valve from truck stock W11482383, cycled ice maker through diagnostics, completed cycle and filled with water, unit is now functioning properly, no leaks detected job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ01
Near Seguin, TX 78155
Andrey
Job Details: 01/25/2023
"Arrived arrived on site to test unit for no ice production, tested unit found grid cutter broken and ice sheets accumulating on top, replaced grid cutter, test tested unit unit developed a sheet of ice and cut it, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Kyle, TX 78640
Andrey
Job Details: 01/25/2023
"Arrived on site to test unit for lid separating,tested unit found glass has separated from the lid, and right hinge rubbing do to failed lid, replaced lid, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC416FW0
Near Kyle, TX 78640
Andrey
Job Details: 01/25/2023
"Arrived on site to test unit for agitator not moving, customer stated that unit has warranty and will find needed paperwork and submit to office to verify if unit has any warranty, job complete"
We serviced a
WHIRLPOOL OVEN
Model KFEG500ESS6
Near Uhland, TX 78640
Andrey
Job Details: 01/25/2023
"Arrived on site to test unit for no heat in oven, tested unit found unit receiving proper voltage, tested bake element and found it not received voltage, inspected wiring and found L2 grounding out, rearrange wiring, fixed wires with butt splice, tested unit unit now functioning as designed, job complete"