We serviced a
GE WASHER
Model GTW460ASJ5WW
Near Round Rock, TX 78664
Cliff
Job Details: 02/25/2022
Arrived on site to diagnose a washer that is not cycling properly. Found control not registering water level properly and replaced control. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Lampasas, TX 76550
Tyler
Job Details: 02/25/2022
Arrived on site for dishwasher needing tub and sump asm rebuild. Upon arrival installed all required parts. Reassembled and tested unit through 15 minute cycle. Found no leaks and no errors present. Call complete
We serviced a
MAYTAG WASHER
Model MHW4300DW0
Near Kempner, TX 76539
Tyler
Job Details: 02/25/2022
Arrived on site for washer rattling when in use. Upon arrival co firmed issue. Found all 3 baffle fins in tub broken and pieces falling in between tubs that couldnt be removed. WPW10737541 (tub). Tub covered under limited 10 yr part warranty ; ordrng 1 WPW10737541 (Tub) and 1 Cnote (Needs 2hr/2tech reschedule)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS1
Near Kempner, TX 76539
Al
Job Details: 02/25/2022
Arrived to inspect cooktop damage. Customer they recently closed on the house and they noticed that the cooktop was damaged on the right side next to the counter. I photographed verified the serial number and notified claims in reference to this call. Included a copy of the closing documents. Ordering Cooktop. Office to reschedule return services due to part availability.; ordrng 1 W11175876 (COOKTOP)
We serviced a
GE OVEN
Model JK3800SH6SS
Near Kempner, TX 76539
Al
Job Details: 02/25/2022
"Arrived to inspect unit not powering on. I cycled power at the fuse panel. The oven light came on, but the unit UI panel came on for approximately 3 minutes, but cut off and wouldnt power on and operate. Ordering the Control board, VFD module knob and control panel assembly with knob. and will return with the fuse. Also needs Authorization. Office to schedule return services due to parts availability. Needs more work ; ordrng 1 WB27X42846 (VFD Module) and 1 WB27X25718 (Machine Control Board) and 1 WB56X32644 (Control panel Assembly) and 1 WB03X21244 (Knob)"
We serviced a
KENMORE DRYER
Model 796.802729
Near Kempner, TX 76539
Al
Job Details: 02/25/2022
"Arrived to inspect dryer not heating. Verified unit information, turned the dryer on and found it heating properly. The unit does is up against the back wall where it vents directly to the outside wall. I checked temperatures and found it was cycling on and off properly. I went outside and verified heating. I did clean a bunch of pet hair that was keep the vent flaps from closing properly and was letting the outside air into the back of the unit. Unit working properly. Job complete"
We serviced a
JENN-AIR OVEN
Model JJW8130DDB
Near Kempner, TX 76539
Al
Job Details: 02/25/2022
"Arrived to install previously ordered part. Removed and replaced the UI, reassembled and unit tested as designed. Job complete"
We serviced a
ROPER DRYER
Model RED4440VQ1
Near Kempner, TX 76539
Al
Job Details: 02/25/2022
"Arrived to inspect dryer not starting. Confirmed the complaint checked voltage, which was 240. Disassembled and found the thermal fuse was causing the issue. Found the dryer vents were clogged. Replaced the fuse with truck stock wp3392519. Left unit disconnected from the wall, so unit can be used. Job complete ; used 1 WP3392519 (Thermal fuse) from stock"
We serviced a
GE WASHER
Model GTW750CPL1DG
Near Kempner, TX 76539
Al
Job Details: 02/25/2022
"Arrived to inspect washer not completing cycles on bulky load. Ran a quick wash cycle and unit preformed properly. Found the customer admitted to using 2-3 pods, fabric softener and will wash large loads of towels on bulky cycle. I advised the customers to use less detergent, fabric softener and limit the amount of sent beads. Unit preformed all functions properly and didnt leak. Customers satisfied with explanations. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WFE505W0JS1
Near Austin, TX 78745
Kevin
Job Details: 02/25/2022
"Arrived on site and inspected range and set it to preheat, range reached 350 degrees in minutes and internal temperature was 406 took 1 picture. Temperature dropped to 294 degrees before element turned back on. Temperature float is technically acceptable and 350 degrees is the average. Replaced temperature sensor anyway to possibly tighten float up, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78745
Kevin
Job Details: 02/25/2022
"Arrived on site and found refrigerator is unplugged. After reconnecting power to refrigerator compressor turns on briefly but start device is tripping, replaced start device and this had no positive effect. Compressor will need to be replaced, job complete ; ordrng 1 W11358352 (Compressor) and 1 W11504415 (Suction tube) and 1 W11504431 (High pressure side to compressor) and 1 W11506619 (Process tube) and 1 W11357918 (Evaporator) and 1 W11504449 (Cap tube) and 1 W11506619 (Suction line to evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, TX 78746
Kevin
Job Details: 02/25/2022
"Arrived on site and inspected refrigerator and found it is not defrosting will need to bring back thermistors, control, harness, and UI to correct issue. Customer is aware of how to manage defrosting the refrigerator.; ordrng 1 Ww11478200 (Control) and 2 W10384183 (Thermistor)s and 1 W11314839 (Harness) and 1 10898320 (Ui)"
We serviced a
GE REFRIGERATOR
Model ZISS42DAASS
Near Austin, TX 78746
Kevin
Job Details: 02/25/2022
Arrived on site and inspected refrigerator and found frozen water hanging from ceiling of freezer. Spoke with SW evaporator drain is no longer working properly. Entire refrigerator would need to be defrosted in order to disassemble and replace evaporator drain assembly. Homeowner also has a new icemaker already on hand and would like the new one installed when the freezer is disassembled. Homeowner is aware of how to handle melting ice in freezer.; ordrng 1 WR17X3037 (Baffle) and 1 WR49X10021 (Repair kit) and 1 WR17X3030 (Drain hose) and 1 WR01X1843 (Hose clamp) and 1 WR60X30349 (Evap fan) and 1 WR60X123 (Fan blade)
We serviced a
JENN-AIR COOKTOP
Model JGD8430ADB
Near Austin, TX 78731
Kevin
Job Details: 02/25/2022
"Arrived on site and replaced all parts diagnosed by previous technician, after replacement right front burner is operating normally, collected remaining balance, job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78731
Kevin
Job Details: 02/25/2022
"Arrived on site and found actuator arm is not in cam kit ring, replaced actuator and ran a diagnostic cycle to confirm operation, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48FMB00
Near Austin, TX 78731
Kevin
Job Details: 02/25/2022
"Arrived on site and found refrigerator has power but there is no cooling. pre-screen control board is not the correct one, will need to be re-ordered. Will also bring back inverter if needed; ordrng 1 W10823805 (Control board) and 1 W10629033 (Inverter)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78756
Kevin
Job Details: 02/25/2022
"Arrived on site and inspected dryer and found it is showing ERR when a cycle is started. Confirmed incoming power is correct, disconnected door switch and jumped harness and dryer will now run properly. A new door switch is needed to complete repair.; ordrng 1 W11551763 (Door switch)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MBQA
Near Copperas Cove, TX 76522
Tyler
Job Details: 02/25/2022
Arrived on site for refrigerator needing previously diagnosed mean harness assembly. Upon arrival I still need apart and reassembled and tested unit and found diodes new harness fully functioning but recently installed icemaker is once again feeling and not sending power down to the harness or valve. Will need to order new icemaker. Was able to reschedule customer for 03/02/22; ordrng 1 241798231 (Ice maker)
We serviced a
GE MICROWAVE
Model CEB1599SJ2SS
Near Blanco, TX 78606
Brandon
Job Details: 02/25/2022
"Arrived on site for customer complaint of touch pad not working, found failed control, Ordering control.. ; ordrng 1 WB56X29818 (Control) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS
Near Blanco, TX 78606
Brandon
Job Details: 02/25/2022
"Arrived on site for customer complaint of broken dispenser, I replaced dispenser, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Copperas Cove, TX 76522
Tyler
Job Details: 02/25/2022
Arrived on site for refrigerator needing previously diagnosed defrost parts. Upon arrival installed all required parts I then reassembled and tested unit and found unit would going to defrost mode as designed.Informed customer to give unit 24 hours to stabilized temps. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near China Spring, TX 76633
Jonathan M
Job Details: 02/25/2022
Arrived on site for a dishwasher that has a broken dispenser. Inspected unit and work area. Confirmed the customers complaint and replace the dispenser. Tested the unit and the unit began to work as designed. Call complete.
We serviced a
GE MICROWAVE
Model JVM7195SF1SS
Near New Braunfels, TX 78130
Andrew
Job Details: 02/25/2022
"Arrived on site to test unit for not turning. Verified turntable motor receiving proper voltage(24vac). Needing motor, office to reschedule. ; ordrng 1 WB26X10233 (Turntable motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Canyon Lake, TX 78130
Andrew
Job Details: 02/25/2022
"Arrived on site to replace previously diagnosed RC door. Replaced door, formed gasket with heat gun, tested unit, unit working good. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Waco, TX 76708
Jonathan M
Job Details: 02/25/2022
Arrived on site for arrange that is flashing an F2 E1 (UI Stuck Key) error code. Ran the unit through diagnostics and confirmed the customers complaint. Went to replace the control panel and found the part sent with me it was just the outer frame and did not include the control. Ordering correct part and the office we need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W10894098 (UI Control)
We serviced a
GE DRYER
Model GTDP280ED4WW
Near New Braunfels, TX 78130
Andrew
Job Details: 02/25/2022
Arrived on site to replace drum from previous diagnosis. Found new drum is not the correct drum. Drum was marked properly but its shorter and narrower. Drum needs to be 21 5/16 inches from front lip to rear lip. Took pics where measurements were taken from. New drum needs to also be 26 inches round from one end to the other not total radius. Spoke with SR and will a parts research for correct part. Needing to inspect part prior to ensure correct part was ordered. If any question contact AH. Office to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED5620HW
Near New Braunfels, TX 78132
Andrew
Job Details: 02/25/2022
"Arrived on site to test unit for not heating. Found bad element. Replaced element and clean interior of unit of excessive lint build up. Tested unit, unit now working as designed. Advised customer to have venting leading to exterior of home cleared as unit is not venting properly. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Lakeway, TX 78734
Luis
Job Details: 02/25/2022
"Arrived on site for no,cool. Compressor attempting to power on then shuts off,installed a new start device same issue compressor not turning over ohmed compressor,compressor ohmed correctly,attempted with another start device same issue diagnosed a defective compressor. R600a system. ; ordrng 1 W11370574 (Compressor.) and 1 W11504415 (Coupling) and 1 W11504431 (Coupling) and 1 W11506619 (Coupling) and 1 W10805035 (Drier) and 1 W11504433 (Coupling) and 1 W11504447 (Coupling) and 1 R600asystem (R600a)"
We serviced a
GE REFRIGERATOR
Model ZISS480DRISS
Near Austin, TX 78734
Luis
Job Details: 02/25/2022
"Arrived on site for no cool. Found compressor not powering on diagnosed a defective inverter,replaced inverter powered unit on compressor powered on."
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near Austin, TX 78732
Luis
Job Details: 02/25/2022
"Arrived on site diagnosed a defective icemaker,replaced icemaker assembly.
We serviced a
WHIRLPOOL WINE COOLER
Model WUB35X24HZ02
Near Austin, TX 78759
Luis
Job Details: 02/25/2022
"Arrived on site for door issues. Found gap on top left side of cabinet,removed door adjusted hinge,remolded gasket checked door seal good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS00
Near Austin, TX 78759
Luis
Job Details: 02/25/2022
"Arrived on site diagnosed too much water filling icemaker mold,correctly decreased water level ran fill test passed water no longer leaking from icemaker mold"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Round Rock, TX 78664
Cliff
Job Details: 02/25/2022
"Arrived on site to diagnose a refrigerator that is not producing ice or cooling properly in fc. Found open circuit for fc thermistor, caused by broken wire in fc thermistor harness. Harness will need to be replaced to complete repairs. Office to set return appointment..; ordrng 1 W10911358 (Harness)"
We serviced a
WHIRLPOOL DRYER
Model WGD7300XW0
Near Austin, TX 78717
David S
Job Details: 02/25/2022
Arrived on site to install previous diagnose part. I gained access to the thermal fuse and replaced it with new. I reassembled the unit and tested it. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78758
Luis
Job Details: 02/25/2022
"Arrived on site for damaged door,replaced damaged door checked door seal good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near New Braunfels, TX 78132
Andrew
Job Details: 02/25/2022
"Arrived on site to test unit for error code f8e4(open float switch). No other error codes stored. Found switch connection got loose. Replaced switch and secured connection, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT1
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/25/2022
"Arrived on site for washer having a hole in the door bellow. Inspected unit and work area. Found hole torn all away around bellow. Spoke with customer on user care manual. Contacted claims department and found bellow under Appliance Express warranty. Removed failed bellow and installed new. Found outer spring to worn and will need to be replaced. ; ordrng 1 134616300"
We serviced a
WHIRLPOOL RANGE
Model WFE524CLAS0
Near Harker Heights, TX 76548
Tyler
Job Details: 02/25/2022
Arrived on site for rain eating previously diagnosed door parts including but not limited to trims handles and screws. Upon arrival installed required parts then reassembled and tested unit and found door fully functioning as designed and no longer had any loose parts falling off the door. Called complete
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Salado, TX 76571
David Z
Job Details: 02/25/2022
"Arrived on site to install previously diagnosed parts to resolve wash motor not running. Installed wash motor and heater, followed by retest. Found unit is now working as designed and control was not needed. No water leaks found. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Round Rock, TX 78681
David S
Job Details: 02/25/2022
Arrived on site for oven not heating. I inspected the unit and work area. I found the tod open and not allow voltage through. I quoted the customer for the tod. I installed the tod and reassembled the unit. I tested the unit and found it heating as designed. Job complete.
We serviced a
GE DISHWASHER
Model CDT835SSJ0SS
Near Round Rock, TX 78681
David S
Job Details: 02/25/2022
"Arrived on site for dishwasher having suds and not canceling out of a cycle. I inspected the unit and work area. I found the unit in a cycle but would not cancel out. I put the unit in to a service mode and found no fault codes. I put the unit through a service test and found everything activating as designed. I exited service mode and ran the unit in normal operation and found it working and canceling as designed. I found rinse aid set to max causing a lot of suds. I found the float switch working and the thermistor within range. The unit is working as designed, customer paid diagnostics fee with credit card. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Round Rock, TX 78665
David S
Job Details: 02/25/2022
"Arrived on site for dishwasher not cleaning the dishes, I inspected the unit and work area, I found fault codes F4e3 wash motor fault, f7e1 no heat, f6e4 float switch open. I ran a diagnostics cycle and found the wash motor not coming on and the unit filling and heating. I installed a new pump and motor assembly. I reassembled the unit and retested it. I found it working as designed. No water leaks detected. Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WFG505M0BS3
Near Round Rock, TX 78664
David S
Job Details: 02/25/2022
Arrived on site for range cooktop valve turning to easily. I inspected the unit and work area. I found the right rear valve not locking when set back to off. I am ordering a new valve. The office will reschedule when we have eta on the parts. ; ordrng 1 W11105201 (Right rear valve)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Pflugerville, TX 78660
Matthew
Job Details: 02/25/2022
"Arrived on site for washer agitation issues and error codes. Upon arrival put unit in diagnostics. Found stored error code F0E3 oversized load. Ran test and all passed without issue. After speaking with customer, customer needed instruction on usage and cycle selections. Instructed customer on use and care. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Austin, TX 78758
Matthew
Job Details: 02/25/2022
"Arrived onsite to replace previously diagnosed parts. Replaced actuator, capacitor and main control. Tested unit and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78758
Matthew
Job Details: 02/25/2022
Arrived on site to replace damaged refrigerator door. Replace door and unit is working as designed. Job complete
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Austin, TX 78736
Tyler L
Job Details: 02/25/2022
"Arrived on site for for install of previously diagnosed parts. Installed new terminal block, wire kit, and power cord. When plugging unit in, found the power cord is the wrong kind. Need a 3 wire cord with an L prong. Reached out Shana in parts research to ensure the right cord is ordered. Did not charge customer for the cord, as it is the wrong one. Will collect payment for the cord on next visit. Office to reschedule.; ordrng 1 WX09X10003 (3 wire cord)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Austin, TX 78750
Justin
Job Details: 02/25/2022
Arrived on site for a refrigerator with the door handle not working properly. Upon further inspection I found an issue with the handle not attaching correctly and making it difficult to open the door. I adjusted this and corrected the handle. The unit is now working as designed. Call complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78735
Tyler L
Job Details: 02/25/2022
"Arrived on site for complaints of no lights. Found two upper lights out in RC and two lights out in FC. Installed two new light modules in FC and all lights are now working. Found missing bolts on door. Only two working bolts holding it, and its not closing correctly. Will need new bolts to complete repair, office to reschedule.; ordrng 2 W10761334 (Screw)s"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Austin, TX 78750
Justin
Job Details: 02/25/2022
"Arrived on site for a washing machine on a laundry center not working properly. Upon arrival the customer stated that the unit worked the first time they used it, but the second time it did nothing. I checked voltage at the wall and found it good. I then plugged the unit in and found the unit instantly started making a vibrating noise, and the UI was unresponsive. I gained access to the bottom of the unit and found the noise was coming from the drain pump. I unplugged the unit and unplugged the drain connector. I then plugged the unit back in and found no more noise, but the unit was still unresponsive. Due to this I am ordering the control to replace. I will also bring the drain pump, for we will test the drain after the control is installed. Office to reschedule.; ordrng 1 W11481725 (Control) and 1 W10919003 (Drain Pump)"
We serviced a
SAMSUNG DRYER
Model DV40J3000EW/A2 02
Near Austin, TX 78750
Justin
Job Details: 02/25/2022
Arrived on site to install previously diagnosed part. I installed the new element and then tested the unit. I found the unit now working as designed.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Dale, TX 78616
Jacob
Job Details: 02/25/2022
"Arrived onsite for lid staying stuck and flashing. Looked at the unit and the unit would start to flash and could not get past the flashing on the control. Conclusion is that the controls need to be replaced but also noticed that underneath the unit that oil has leaked from the gear case, possibly from over loading the unit. Ordered all parts. Needs authorization before returning and request of 2hrs. Office to reschedule ; ordrng 1 W11135391 (Console) and 1 W11429620 (Control) and 1 W11130359 (Suspension) and 1 W11161960 (Agitator) and 1 W11393685 (Gear case) and 1 W10754448 (Clutch) and 1 W11195971 (Stator) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 Request (2hr), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Kempner, TX 76539
Al
Job Details: 02/25/2022
"Arrived to inspect DEN error code on compact washer inside of an RV. Customer advised they were able to get it out of DEN (demo) mode. The drain pump ran continuously and never shut off. I checked the drain catch and there was nothing preventing it from operating and the blades were spinning. The door was locked the entire time, so I was unable to access the model serial tag. Ordering the drain pump, control, pressure sensor and door latch. UI marked for use on return services Office to schedule return services. ; ordrng 1 W11035628 (LATCH) and 1 W11046209 (PUMP-WATER) and 1 461975011651 (SENSOR) and 1 W11367297 (CNTRL-ELEC)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Dale, TX 78616
Jacob
Job Details: 02/25/2022
"Arrived onsite for unit not having much water inside the unit. Looked at the unit and put it into diagnose and got error codes for water temperature and not enough water getting into the unit. Replaced the water valve. Tested the unit, unit tested good. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Fort Hood, TX 76544
Al
Job Details: 02/25/2022
Arrived to install previously ordered strike. Replaced it and unit tested properly. Job complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2655PF
Near Buda, TX 78610
Noah D
Job Details: 02/25/2022
"Arrived on site to inspect unit for leaking, upon inspection found the units tubing shooting out water when valve is used. Tubing was in liner but was provided, returning with cover, valves and tubes. Please send permagum. Office to reschedule ; ordrng 1 241733902 (Cover) and 1 Permagym (Permagum)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS3
Near Austin, TX 78726
Scott
Job Details: 02/25/2022
"Arrived on site for washer stopping or not starting and control flashing . Ran diagnostics got latch error . Found wire from latch had melted into door backing and had broken down at elbow on harness at bottom of door . Spliced wire back together . Unit is now operating properly . No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Buda, TX 78610
Noah D
Job Details: 02/25/2022
"Arrived on site to inspect unit for not turning on, upon inspection found the front console shorted not allowing any selection. Quoted customer to replace console and control.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS04
Near Round Rock, TX 78665
Cliff
Job Details: 02/25/2022
Arrived on site to diagnose a microwave that isn't turning on. Found cavity t-stat failed and it will need to be replaced to complete repairs. Office to set return appointment due to part availability. ordrng 1 W11568584 (T-stat)
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near San Marcos, TX 78666
Noah D
Job Details: 02/25/2022
"Arrived on site to inspect unit for not heating or the timer moving, upon inspection found the units plug was bent causing a loss of voltage, moved plug around and heat returned. Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Georgetown, TX 78626
Cliff
Job Details: 02/25/2022
"Arrived on site to diagnose a washer that is not cycling properly. Found roach infestation in control and advised customer that pest damage is not covered under warranty. Documented issue in sd pics, and no further repairs to be done."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS001
Near Leander, TX 78641
Kimo
Job Details: 02/25/2022
Arrived onsite for oven not responding to touch. Upon arrival I performed a power cycle on unit and tested unit and found unit operating as designed. I installed customer on how to connect unit to WiFi to help with issue like this in the future. Customer will contact at later time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Austin, TX 78759
Scott
Job Details: 02/25/2022
"Arrived on site for frost building up in freezer . Found door and draws not closing properly. Found pint of ice cream in middle draw not allowing upper draw to close ., causing air gap . Removed obstruction and reinstalled draws . All is closing properly . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL VENTHOOD
Model JXU9136HP0
Near Leander, TX 78641
Kimo
Job Details: 02/25/2022
Arrived onsite to install previously diagnosed pat. Upon arrival I installed new blower and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Austin, TX 78759
Scott
Job Details: 02/25/2022
"Arrived on site for washer not spinning load out . Ran diagnostics and got long drain , off balance , and over suds errors . Found drain hose down in stand pipe too far . Readjusted drain tube and zip tied . Also found leveling feet not properly adjusted causing washer to rock back and forth . Adjusted feet . Also recommended customer run clean washer cycle due to pet hair build up. No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID DRYER
Model KGYS850LQ1
Near Leander, TX 78641
Kimo
Job Details: 02/25/2022
"Arrived onsite for inop dryer. Upon inspection I found door switches broken. I would like to replace door switch first and test unit, ordering 1x door switch.; ordrng 1 WP3406107 (Door switch)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78724
Joe Z
Job Details: 02/25/2022
Arrived onsite for unit staining clothes. Found customer using 2 full cups of detergent. The stain were the color of her detergent. She was washing small loads with too much detergent. She stated bulky loads did not stain. I explained that smaller wash settings will not use enough water to wash out all the detergent. Showed customer how mow h of her high concentrated detergent to use.job complete
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near Austin, TX 78754
Joe Z
Job Details: 02/25/2022
"Arrived onsite for burners and oven not heating. Upon arrival checked supply voltage and only got 120 in one leg, no voltage on the other leg. Found both legs on breaker were not correct. Flipped breakers and tested unit. All burners, bake element and broiler all heat. Job complete"
We serviced a
WHIRLPOOL RANGE
Model JGS1450FS0
Near Austin, TX 78757
Matthew
Job Details: 02/25/2022
Arrived on site to replace damaged parts. Replaced both side panels and outer drawer lower panel. unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Austin, TX 78754
Joe Z
Job Details: 02/25/2022
Arrived onsite for unit not spinning or advancing cycle. Upon arrival ran unit through auto test and unit would not spin or agitate. Found cam pulley was broken and belt fell off. Need to replace cam assembly. Replaced cam assembly. Inspected belt and belt is good. Tested unit and unit now operates correctly. No leaks present at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Johnson City, TX 78636
Brandon
Job Details: 02/25/2022
"Arrived on site for customer complaint of unit not washing, found error code F4E3, found failed wash motor, I replaced wash motor, unit tested good.
We serviced a
WHIRLPOOL DRYER
Model MED5630HW1
Near Austin, TX 78759
Scott
Job Details: 02/25/2022
"Arrived on site for poor drying performance. Ran diagnostics . No error codes , moisture sensor checked normal. Ran air flow with tester , got restricted air flow . Ran temps , unit is heating but not cycling properly . Recommended customer have exterior vents cleaned . Job complete."
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Austin, TX 78754
Joe Z
Job Details: 02/25/2022
Arrived onsite for d5 out of order. Upon arrival called techline. Tech could only give advice and not document due to server being down. Tech helped diagnose the problem and determined that the control board i bad. Need to order control. After installing new board need to call whirlpool commercial laundry 18006623587. Office to reschedule ; ordrng 1 W10779084 (Console) and 1 W11455205 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUDF204ESB00
Near Austin, TX 78703
Luis
Job Details: 02/25/2022
"Arrived on site. Removed harness connections found broken pins on display harness and damaged harness to liner wall,replaced the display assembly and harness ui working as designed
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Johnson City, TX 78636
Brandon
Job Details: 02/25/2022
"Arrived on site for customer complaint of unit leaking, found failed door bellow, I replaced bellow, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/25/2022
"Arrived on site for customer complaint of unit making loud noise and sometimes freezing on top shelf of RC, found failed diffuser, I replaced part, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78738
Brandon
Job Details: 02/25/2022
"Arrived on site to replace UI, after replacing, unit tested good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1502RGC2
Near Salado, TX 76571
David Z
Job Details: 02/25/2022
"Arrived on site to diagnose dishwasher with water in the unit/trouble draining. On arrival customer showed me the drain line hookups under the sink. House has a winter filtration system hooked up, and the DW drain is plugged into the drain pipe next to the system drain and the pipe had flipped. Customer had corrected. Advised the DW needs to be hooked to the pipe on the disposal and the pipe can be capped off to fully resolve. Customer will need to contact a plumber for further assistance. Unit is working as designed. Call complete"
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC0
Near Austin, TX 78757
Matthew
Job Details: 02/25/2022
"Arrived onsite to replace previously diagnosed parts. Replaced main control, electrodes and harness, thermistor , cutoff and high limit thermostat. Tested unit and unit is functioning properly properly. Job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Round Rock, TX 78681
Kimo
Job Details: 02/25/2022
Arrived onsite for washer with lid stuck shut. I removed top of washer for customer so he can treat the leftover water in unit due to failed drain pump. Job complete
We serviced a
GE RANGE
Model JB645DK1BB
Near Jarrell, TX 76537
Lou
Job Details: 02/25/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the front two burner elements and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL COOKTOP
Model WFE515S0JS0
Near Jarrell, TX 76537
Lou
Job Details: 02/25/2022
"Arrived on site to inspect range error codes. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F6E1-unit getting too hot. Cleared the code and inspected the terminal block harness and it was good. Tested the sensor and it was at 1126kohms. Tested the unit on Bake at 340 degrees and the unit heated as designed. At preheat, my reading was 374 degrees and the peak temp reached 386 degrees and unit never showed any further error codes. I ohmed out the sensor harness from the sensor to the control and it was good.No repairs needed at this time as unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Jarrell, TX 76537
Lou
Job Details: 02/25/2022
"Arrived on site to inspect dishwasher not cleaning. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and found the spray arms are not circulating. Stopped testing and found all 3 spray arms have food blocking the water ports. I attempted to clean the arms and retested, but it failed due to not being able to clear all the debris. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near Jarrell, TX 76537
Lou
Job Details: 02/25/2022
"Arrived on site to inspect range oven error codes. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F1E1, F1E0, F3E0. Cleared the codes and inspected the terminal block for damaged harness and it was good. Tested the unit on Bake at 350 degrees and at preheat, my temp reading was just under 300 degrees. I found the control is not providing voltage to the bake element. Per the error code and my findings, I am ordering the main control and will return with the sensor. Office to schedule return service due to the availability of the control. ; ordrng 1 W11548749 (Main control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Jarrell, TX 76537
Lou
Job Details: 02/25/2022
"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F4E3-motor not running. Cleared the code and continued with testing and found the unit dispensing water into the tub, the dispenser, element and drain pump are all functioning properly, but the motor failed to come on. I removed and replaced the sump/motor assembly and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Jarrell, TX 76537
Lou
Job Details: 02/25/2022
"Arrived on site to inspect refrigerator door handle broken. Upon further inspection, I found the RC door handle had snapped at the top of the handle. Customer provided a copy of their lease agreement. I removed and replaced the handle and tested the door and it is operating as designed and sealing properly. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Jarrell, TX 76537
Lou
Job Details: 02/25/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the RC door and shaped the gasket using my heat gun. Checked for air leaks and the door is closing/sealing as designed. No water leaks observed during service and recommended that the customer keep the RC door closed for a few hours to allow the door gasket retain its shape and seal properly. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Jarrell, TX 76537
Lou
Job Details: 02/25/2022
"Arrived on site to inspect microwave not working. Upon further inspection, I found the unit plugged in and the display blank. I tested voltage at t(e outlet and it is good. I removed the control panel and tested the fuse and it was good. I found the cavity thermostat had shorted out. I removed and replaced the thermostat and tested the unit and it is operating as designed. I advised the customer of my findings and repairs. Job completed."
We serviced a
GE DRYER
Model GTD65GBSJ3WS
Near Bartlett, TX 76511
Lou
Job Details: 02/25/2022
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and it failed to heat. I found the gas line turned off and turned it back on and retested and got same results. Dissed,held the unit and tested the valve coils and found the boost with zero ohms. Customer agreed to the repair and paid in full with check #16991. Removed and replaced the assembly and retested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78633
Gerry C
Job Details: 02/25/2022
"Arrived to inspect loss of power. The CX described an issue where the unit would loose lights, fans and compressor for several hours and then start back up normally. I inspected the crisper drawer harness, wire by wire and found it fully intact. The lower unit connections were ok and I sealed the drain tube. I reseated all connections in the main board area. The ice maker housing was not installed correctly at the factory and I was able to move it into position, 1/4 inch back. There were remnants of ice above the housing and signs that water had leaked into the fan area. The fan was fully operative and all other functions of the unit were normal. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Georgetown, TX 78633
Gerry C
Job Details: 02/25/2022
"Arrived to instal part. I installed the pre-shipped door and tested. The left door was contacting the mullion and I adjusted. After the adjustment, I found the hinge was making a loud clunk. Office to order the hinge. No leaks observed during service. ; ordrng 1 W11293374 (Lower Hinge, LH Door)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Georgetown, TX 78633
Gerry C
Job Details: 02/25/2022
"Arrived to inspect potential microwave RF leakage. I found the unit allowing RF from the top and bottom, above specifications. I contacted the safety line, SR# 7726411951 the safety team advised that the CX will need to contact the safety team
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW2
Near Georgetown, TX 78633
Gerry C
Job Details: 02/25/2022
"Arrived to inspect not completing cycle. I entered service test mode and the unit had F7E5, F8E1 codes stored. I inspected the splutch assy and found no defects and reassembled. I tested water flow in manual mode and flow was equally good with both hot and cold. I advised the CX of my findings and found they have a water softener and are using All branded pods and adding a slight amount of additional detergent. I advised them that due to the low water use design and the home having water treatment, this was way too much detergent. I advised the CX to to switch to a liquid of their choice and to only use the smallest graduated amount (#1) from within the detergents measuring cap and that 1/2 of that amount may even be preferable. I found no deficiencies within the unit and advised the CX. Automatic test mode passed as well. No leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Andice, TX 78628
Gerry C
Job Details: 02/25/2022
"Arrived for drying and heating issues. I found the CX had water treatment and was using a pre-measured pod. They CX also rinsed well and I advised them with the treated water and good pre-rinsing, they will need to reduce the amount of detergent. There was not rinse agent in the reservoir and I advised on its use and set it to match their treated water. The unit passed service test mode and the heating element drew 7.9-7.6 amps wet, denoting good heating and then 7.8-3.4 amps dry, which is within specifications. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Andice, TX 78628
Gerry C
Job Details: 02/25/2022
"Arrived to instal previously diagnosed and ordered parts. I verified the locked rotor and then evacuated the sealed system per mfg specs. I installed the compressor, dye drier and service port and vacuumed the system for 15 minutes. Holding vacuum for an additional 15 min., I charged with the mfg prescribed 68g and tested. Gas leak detection and thermography revealed no leaks or thermal system errors. The unit started cooling and operated as designed. No leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78728
Scott
Job Details: 02/25/2022
Arrived on site for tub gasket falling out . Found left side adjuster failing causing upper rack to catch and pull on gasket . Replaced adjusters. Upper rack is no longer pulling on gasket . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78729
Scott
Job Details: 02/25/2022
Arrived on site for poor washing and also unit would no turn off . Found last cycle ran was soak and clean and also had a measuring cup stuck on float switch . Ran diagnostics got heater and long fill and float switch error codes . Removed cup. Ran diagnostics unit passed diagnostics wash . Found heater has failed . Ordering heater . No water leaks detected at time of service. Call to set return.; ordrng 1 W10441445 (Element)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM2
Near Georgetown, TX 78628
Gerry C
Job Details: 02/25/2022
"Arrived to inspect no heat. I found the unit was in thermal lockout and I allowed a full auto-test mode and it reset. Wet element draw was 7.35 amps and dry went from 7.4 down to 3.45, which is expected. I advised the CX on correct detergent amount and type and to purge the cold from the hot water supply at the sink, every time before use. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS00
Near Austin, TX 78729
Scott
Job Details: 02/25/2022
Arrived on site for fridge not making ice . Found door harness broken in couple spots . Ran continuity and confirmed failed harnes . No water leaks detected at time of service. Ordering door and autho. Call to set return ; ordrng 1 Autho and 1 W11368673 (FZ door)
We serviced a
GE REFRIGERATOR
Model PYE23KSDCSS
Near Briarcliff, TX 78669
Tyler L
Job Details: 02/25/2022
"Arrived on site for install of fresh food fan motor, part provided by customer. Found the part the customer provided is correct. Installed new part and it started working right away. Charged customer 105.66 for labor, before taxes. Collected payment. No water leaks detected, job complete."