Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8257 customer reviews

Lou S.

Lou S.

REFRIGERATOR MAYTAG MFI2570FEZ05 "arrived on site to inspect refrigerator ice maker not dispensing. Upon further inspection, I tested the ice dispenser and it dispensed cubed ice, but not crushed ice. I removed the ice bin and found a large amount of ice in the bin. I held the door switch closed and pressed the ice dispenser pad and the motor would turn and the solenoid would pop. Tested the ice bin auger and it turned as well. Placed the ice bin back in and tested and the motor sounded as if it were bogging down when trying to crush the ice. I removed do and replaced the dispenser motor and tested and the unit began to operate as designed and crushed the ice. I advised the customer of my findings and repair. No water leaks observed during service, job completed."

Near Sedalia St, Cedar Park, TX 78613
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE505W0HS1 Arrived onsite for customer complaint of range oven door gasket fall no off. Confirmed gasket is torn. Removed and replaced oven door gasket. Reassembled. No other issues found.

Near Stonehaven Dr, Temple, TX 76502
James C.

James C.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site and found upper rack stops have come off as well as the dispenser guard. Reinstalled guard and replaced the rail stops. Tested operation and found rack operating properly and no faults found in diagnostics. Job complete

Near William Bee Drive, Leander, TX 78641
Joseph C.

Joseph C.

REFRIGERATOR GE GSS25GSHJCSS "Arrived on site for “too cold in fresh foods area” complaint. Per my previous diagnosis, removed and replaced fresh foods sensor and control. Unit is performing as designed. No leaks detected, at time of service."

Near Blisard Rd, Elgin, TX 78621
James C.

James C.

FREEZER WHIRLPOOL EV188NYWS00 "Arrived on site and tested operation. I found the unit running but not cooling accessed evaporator and found no frost pattern and evaporator hissing. Unit will need new evaporator, exchanger and compressor to repair.

Near Northlake Hills Dr, Jonestown, TX 78645
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ0 "Arrived on site for “freezer is making a humming noise” complaint. Inspected unit and found condenser line to be rubbing frame. Adjusted condenser line position. Unit is performing as designed. No leaks detected, at time of service."

Near Hubert R Humphrey Rd, Manor, TX 78653
Wesley P.

Wesley P.

DISHWASHER IKEA IUD7070DS0 Arrived on site and replaced broken drain pump due to glass blockage. All checks good after repair. No leaks at time of service.

Near Wilson St, Austin, TX 78704
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW4616FW2 "Arrived on site for unit not filling, replaced valves and teased good, no leaks on sote"

Near Gray Blvd, Austin, TX 78758
Leonardo C.

Leonardo C.

RANGE GE JS645ELES Arrived on site to test unit for door being stuck and unit giving a f9 10 error code. Found bad latch. Replaced latch test unit and unit test good job complete.

Near Aloysia Dr, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for fresh food not cooling. Freezer working correctly,removed fresh food evaporator cover,checked frost pattern good. Uploaded picture of frost pattern to SD-QuickPic,ran test 4 passed good frost pattern on evaporator installed cover found weak air flow,Also found fan losing voltage. Installed new fan motor assembly that includes thermistors,secured thermistor to correct location with zip tie and foil tape. Replaced main control powered unit on unit cooling down"

Near Joy Hollow, Buda, TX 78610
Steve C.

Steve C.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site for the unit will not turn on. Tested the unit and found no power it’s coming in. Found the light switch on the counter powers on the unit. Turn the switch on and tested the unit. Unit works properly and all water connections or dry at the time of service.

Near Fairway Ridge Rd, Georgetown, TX 78633
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIS18NNJB8 "Arrived onsite for the ice machine with a no ice condition. I found no voltage from the control to the compressor. The control needs to be replaced. Ordering C-NOTES, WP2304016 CNTRL-ELEC. RS for Wed 3/27, per ms RS for Thu 3/28.; ordrng 1 C-NOTES (MS REQUESTING EARLY AM APPOINTMENT BECAUSE SHE HAS TO LEAVE AT 12:00PM.) and 1 WP2304016 (CNTRL-ELEC)"

Near Long Wood Ave, Lakeway, TX 78734
Tyler B.

Tyler B.

WASHER AMANA NTW4516FW2 "Arrived on site for unit filling not in use, replaced valves and. Tested good. No leaks on site"

Near Gray Blvd, Austin, TX 78758
Steve C.

Steve C.

REFRIGERATOR GE DFE29JSDDSS Arrived on site for the unit is not cooling properly in the fresh food section. Tested the units and found no airflow to the fresh food section. Call GE and verify the fresh fruit fan motor is weak. Advice to order the fan motor Wr60x26866; ordrng 1 WR60X26866 (FF FAN MOTOR )

Near Florenz Ln, Georgetown, TX 78628
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIS18NNJB8 Arrived onsite to replace the previous diagnosed parts. I replaced the main control on the ice machine and tested the unit. The compressor kicked on and the evaporator had ice forming on it. The unit is working as designed. There were no water leaks present at the time of service.

Near Long Wood Ave, Lakeway, TX 78734
Steve C.

Steve C.

RANGE WHIRLPOOL WOS51EC0HS00 Arrived on site for the unit touch panel will not work. Customer advise he is on able to select options on the control panel. Tested the unit and found the light display will intermittently come on. Found the unit will need a new control panel stainless steel. Customer advised that he will be contacting the office to reschedule.; ordrng 1 CNOTE (CNOTE) and 1 W11296171 (PANEL SS)

Near Camino Alemeda, Leander, TX 78641
Andy  B.

Andy B.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to install previously diagnosed parts. Removed oven door and installed parts. Reinstalled oven door. Tested operations and all operations are normal.

Near Sass Cove, , TX
Lou S.

Lou S.

MICROWAVE KITCHENAID KOCE500ESS06 "arrived on site to inspect microwave no heat. Upon further inspection, the customer advised that the oven was not heating. This unit is a microwave/oven wall unit. I tested temps in the oven with my multimeter and found that the unit does not heat up. I removed t(e unit from its place and removed the back cover and control cover and tested ohms to the element and other components. All tested good. I inspected the control and found the Bake element relay was melted. I removed and replaced the control and tested and the unit operated as designed. I advised the customer of my findings/repairs. Job completed."

Near Loxley Ln, Austin, TX 78717
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived to inspect microwave removed and replaced the housing for the bulb. Unit still didn’t work. I ordered the main Harland will return with both bulbs and the control.CUSTOMER WILL CALL TO RESCHEDULE DUE TO HER GOING OUT OF TOWN FOR 2 1/2 weeks.NEEDS MORE WORK ; ordrng 1 W10872453 (HARNESS MAIN)

Near Nolan Creek Street, Temple, TX 76504
Diego G.

Diego G.

OVEN WHIRLPOOL WFG530S0EW1 "Right on site. Check for temperature issues. Found temperature off 80° in oven when set at 450. Replaced sensor and cycle, all functions tested OK. No leaks present. Job complete"

Near S Union Ave, New Braunfels, TX 78130
Diego G.

Diego G.

OVEN WHIRLPOOL WFG530S0EW1 "Right on site. Check for temperature issues. Found temperature off 80° in oven when set at 450. Replaced sensor and cycle, all functions tested OK. No leaks present. Job complete"

Near S Union Ave, New Braunfels, TX 78130
Diego G.

Diego G.

OVEN WHIRLPOOL WFG530S0EW1 "Right on site. Check for temperature issues. Found temperature off 80° in oven when set at 450. Replaced sensor and cycle, all functions tested OK. No leaks present. Job complete"

Near S Union Ave, New Braunfels, TX 78130
Andy  B.

Andy B.

WASHER MAYTAG MVWB835DW4 Arrived on site for washer not spinning/Wet clothes at end of cycle. Checked for error codes and found F0-E3 (Overload) Ran manual test and all tested good. Checked drain line and drain line was 4 to 6 inches inside drain. Reinstalled drain line and calibrated unit. Called tech line and spoke with Chris (SR # 7724481272) Made aware of issues and was instructed to speak with customer on user care guide (Load and soap usage) And to clear error code. Did as instructed. All operations are normal. No water leaks present at time of service.

Near Ingrids Iris Dr, Pflugerville, TX 78660
Lou S.

Lou S.

DISHWASHER GE ZBD8920P10SS "arrived on site to inspect dishwasher leaking. Upon arrival, the customer advised that the water was turned off due to another leak in the home. The customer asked the plumber if the water could be turned on temporarily so I could service the unit, but was denied. I photographed the model/serial placard and notified the office MS who advised to close the call as needs more work ad have the customer contact the office to reschedule. No service fee collected due to nothing being done to the unit. ; O-emld tckt"

Near S College St, Georgetown, TX 78626
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG97US6DS00 "arrived on site to inspect cooktop middle burner. Upon further inspection, I tested all five burners and all but the middle burner operated as designed. I found that the customer had the burner cap for the right front burner and the middle burner swapped. When I placed the correct caps on the burners, all burners operated as designedNo gas leaks detected during service, job completed."

Near Natches Trace, Austin, TX 78717
Brandon C.

Brandon C.

OVEN WHIRLPOOL RBD305PVS02 "Arrived on site to replace control, after replacing unit tested good. Collected balance on check"

Near Tanager Cir, Austin, TX 78737
Steve C.

Steve C.

DISHWASHER GE ZBD8920P10SS Arrived on site for the unit is leaking water. Tested the unit and found the leak is coming from the float switch. Found the nut to the float is loose. Tighten the nut and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near S College St, Georgetown, TX 78626
Paul R.

Paul R.

OVEN JENN-AIR JJW2427DB00 Arrived onsite for the oven to replace the previous diagnosed parts. I explained to the customer that I looked at the install date wrong and that the labor was not covered under warranty. Mr stated that he purchased an extended warranty thru Jen-Air. I explained to mr that he needed to call Jen-Air back and have the call dispatched thru the extended warranty provider. Mr is calling this evening to get a new dispatch sent over.

Near Down Valley Ct, Austin, TX 78731
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF540PADW1 Arrived to inspect basket with damage.Removed and replaced the basket.CUSTOMER SATISFIED JOB COMPLETE.

Near County Rd 4936, Trenton, TX 75490
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS555SIHV Arrived on site and installed fridge doors to repair large shipping dents. Unit is now set up properly.

Near Garwood St, Austin, TX 78702
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED8900BC "Arrived on site and inspected dryer and found error code for restricted airflow, removed vent hose from rear of dryer and found it is blowing properly. Dryer is also heating properly, recommended to customer that vent to exterior be cleared by a service. No further repair is required on dryer, no lint found in unit cabinet at time of service"

Near Pebble Creek Ln, Buda, TX 78610
Lou S.

Lou S.

WASHER WHIRLPOOL WFW70HEBW0 "arrived on site to inspect washer error code. Upon further inspection, I placed the unit in diagnostics and it showed error code F8E1. I cleared the code and continued with testing. Unit operated as designed. I removed the water hoses from the valve and found a large amount of debris in the screens of the hot water valve. I am ordering the valve and CNOTE-LSO and scheduled return service for 03/28/19. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 1 W10599356 (water inlet valve)"

Near Winecup Ct, Leander, TX 78641
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on site and replaced dispenser motor and top vent hose. Tested. No water symptom. Replaced both control and expansion together. Unit is now operating as designed. Advised customer on repair. All checks good. No leaks at time of service.

Near Sugaree Ave, Austin, TX 78757
Andy  B.

Andy B.

OVEN KITCHENAID KOSE500ESS03 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal.

Near Arbors Cir, Elgin, TX 78621
James C.

James C.

REFRIGERATOR FRIGIDAIRE FFHS2322MWKA Arrived on site and found ice maker mid harvest and motor running and the gear is not engaging with the tine gear. Installed new ice maker and tested operation. Unit tests good. Job complete

Near W Riviera Dr, Cedar Park, TX 78613
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for “unit will not come on” complaint. Inspected unit and found unit had lost communication and was draining. Let unit finish draining and recalibrated unit. Unit checks good. No leaks detected, at time of service."

Near Berkman Dr, Austin, TX 78723
Paul R.

Paul R.

WASHER MAYTAG MHWZ600TW00 Arrived onsite to replace previous diagnosed parts. I found the fill valve cracked causing the leak. I replaced the fill valve and tested the unit. The unit is working as designed. There were no water leaks present at the time of service.

Near Canyon Glen Cir, Austin, TX 78732
Paul R.

Paul R.

RANGE JENN-AIR JGRP548WP01 Arrived onsite for the range with the LR cooktop burner not working correctly. I found the choke laying loose between the orifice holder and burner head causing the flame to yellow. I installed the choke correctly in the burner head and tested the unit. The unit is working as designed. Call complete.

Near Pearce Rd, Austin, TX 78730
Lou S.

Lou S.

WASHER WHIRLPOOL WFW70HEBW0 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the valve ad tested ad unit operated as designed. No water leaks observed during service, job completed. I notified the office of tech extended warranty."

Near Winecup Ct, Leander, TX 78641
Clif L.

Clif L.

MICROWAVE JENN-AIR JMW2430DP02 Arrived on site to diagnose a microwave that isn’t always starting. Tested unit and found no mechanical failures with microwave at this time. Advised homeowner that door must be firmly closed to ensure all safety switches are depressed. No further repairs are needed and all is working properly at this time.

Near Oak Hill Drive, Liberty Hill, TX 78642
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for loud noise and cooling issue in fresh food. Customer attempted to remove ice found only damage to fins on evaporator. Found fresh food evaporator incased in ice diagnosed faulty defrost thermistor. Completely defrosted fresh food evaporator,removed harness assembly that includes fan motor and thermistors. Installed new thermistor secured thermistor to correct location on suction line using foil tape and zip tie. Installed cover secured cover with two screws in upper section and two in middle section. Powered unit on ran diagnostics all test passed unit working as designed. Followed instructions to service pointer project code S16360; ordrng 1 CNOTE (PROJECT CODE S16360)"

Near Padua Dr, Austin, TX 78739
Steve C.

Steve C.

WASHER WHIRLPOOL WTW4616FW1 Arrived on site for the is not working. Tested the unit in diagnostic and received error code F9e1 long drain. Found the unit is draining properly. Advice customer to use he detergent only. Calibrated the unit and unit works properly. All water connections were dry at the time of service. Only charge the customer for the service fee.

Near Woodland W Dr, Waco, TX 76712
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KSC24C8EYY02 46 in freezer and 37 in fresh food section. Found it both evaporators had partial frosting but couldn’t locate no die indicating a leak. Will need compressor and refrigerant valve and will bring both evaporators just so something weird doesn’t come up.; ordrng 1 3HOURSEALEDSYSTEM and 1 SF8404 (ACCESS VALVE) and 1 W10309988 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10239732 (evaporator) and 1 WPW10451893 (fan-scroll) and 1 WPW10643261 (evaporator)

Near US-281, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for refrigerator leaking water. Customer stated that when water is turned off to unit it does not leak. Gained access to compressor area and inspected area. Turned water on and had customer dispense water through dispenser and motor inlet valve. Performed diagnostics mode and and checked for ice maker fault codes, E0 no faults. Cycled ice maker and ran fill cycles. Removed kick plate and found drain pan cracked in front. Will need 2nd person to replace trey. Office to schedule return appointment. Added adhesive to crack for temporary fix. ; ordrng 1 SEENOTE (2 MEN) and 1 W11225840"

Near Bonham Loop, Georgetown, TX 78633
Scott  M.

Scott M.

DRYER WHIRLPOOL WED560LHW0 Arrived on site for dryer making noise . Found side mount vent kit not properly installed . Ordering new kit and 2nd man . No lint build up at time of service . Please call to set return visit .; ordrng 1 12001453A (kit-exhst) and 1 2MAN

Near Domain Dr, Austin, TX 78758
Lou S.

Lou S.

OVEN JENN-AIR JJW3830DS02 "arrived on site to inspect oven lights. Upon further inspection, the customer advised that the units interior lights will come on randomly. According to Service Pointer #W11251040A, the UI console is to have an updated software of 14.00.00. I attempted to place the unit in diagnostics and it would not go into diagnostics. I removed and replaced the UI console ad placed it into diagnostics and checked the software version and this part has the old software 13.00.00. I contacted Techline and spoke to Mike who advised that the old version was to be purged and the new version 14.00.00 was to be distributed and installed. Mike suggested to order a “Fresh Stock” when ordering; File #7724493331. I am ordering another UI console and CNOTE-FRESH STOCK as Mike advised. Also, CNOTE-LSO. Scheduled return service for 04/02/19. ; ordrng 1 CNOTE (LSO) and 1 CNOTE (FRESH STOCK) and 1 W11232121 (PANEL-CNTRL)"

Near MacKenzie Ln, Cedar Park, TX 78613
Brandon C.

Brandon C.

DRYER WHIRLPOOL MED8200FC2 "Arrived on site to replace door and nozzle, after replacing, unit is working as designed."

Near Thomassen Ranch Rd, Dripping Springs, TX 78620
Thomas L.

Thomas L.

OVEN WHIRLPOOL WFG515S0ES1 Arrived on site for unit that would not broil. Tested unit and found of the broil igniter wire was not installed. Install wire and broil now operates. Injured home and left home via keyed lock box. Office rain card for repairs.

Near Uplift, Horseshoe Bay, TX 78657
Paul R.

Paul R.

COOKTOP KITCHENAID KGCU467VSS01 Arrived onsite to replace the previous diagnosed parts. I found the new regulator broken in the box. Ask DW for details. I rescheduled the customer for Mon. 4/1.; ordrng 1 WP9759091 (REGULATOR)

Near Rush Pea Cir, Austin, TX 78738
Andy  B.

Andy B.

DRYER WHIRLPOOL WGD5000DW3 Arrived on site for string glued to dryer. Inspected unit and found seal hanging out on drying. Removed failed part and replaced with new. All operations are normal.

Near Maier Dr, Austin, TX 78753
Arthur B.

Arthur B.

WASHER WHIRLPOOL GHW9400PW0 Arrived onsite for customer complaint of front load washer nothing draining and making a loud grinding noise. Hand spun inner basket and found rear bearing grinding. Advised customer of findings. Unit will need new outer tub and inner basket. Customer is declining repair and going to buy new unit.. All water connections were dry at time of service.

Near Canyon Dr, Gatesville, TX 76528
Brandon C.

Brandon C.

DRYER MAYTAG MEDC215EW1 "Arrived on site to replace drum, after replacing drum, unit tested good."

Near Retama, Kyle, TX 78640
Joseph C.

Joseph C.

REFRIGERATOR GE GSHL6KGZBCLS "Arrived on site for “no cool in fresh foods” complaint. Inspected unit and found evaporator fan faulty. Removed and replaced evaporator fan. Unit is performing as designed. No leaks detected, at time of service.

Near Martin Luther King Blvd, Elgin, TX 78621
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "arrived on site to inspect refrigerator water dispenser not working. Upon further inspection, using a cup I attempted to get the unit to dispense water with no avail. The unit dispensed ice. I checked the water filter and removed it and then reinstalled it and I tried the water dispenser again and it operated as designed. I continued to test the dispenser and it continued to dispense water. I opened the left RC door and pressed on the door switch and tested the dispenser and it operated as designed. I advised the customer of that the unit is operating properly and advised of the tests I performed on it. Unit is operating as designed. No water leaks observed during service, job completed."

Near Cedar Park, TX 78613
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for customer complaint of dishwasher not coming on. Removed console and found control DOA. Customer was able to call WPL and receive concession #WJIES00APL1. Removed and replaced control. Reassembled. Tested unit. Found also receptacle faulty as well. Tested unit with a different outlet and extension cord. Unit works as intended. All water connections were dry at time of time service.

Near Lake Cavern Court, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on site for no cool diagnosed unit not defrosting. Replaced control and evaporator thermistor powered unit on unit powered on and started cooling. ; used 1 WPW10384183 (THERMISTOR) from stock

Near Bluff Springs Rd, Austin, TX 78744
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for damaged door, found tech failed to bring inner door, office to RS ; ordrng 1 CNOTE (OFFICE RS)"

Near Montana Norte, Austin, TX 78731
Al R.

Al R.

RANGE IKEA IES900DS02 "Arrived to inspect range with damaged left panel. Confirmed, removed and replaced the the panel. Also corrected the filter inside the inner right tube vent.CUSTOMER SATISFIED JOB COMPLETE.Whirlpool DISPATCHED"

Near Tobosa Dr, Temple, TX 76502
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF510PAYS2 Arrived on site to test unit for unit not draining. Test unit and found glass stuck in drain hose. Replaced drain hose . Test unit and unit draining correctly job complete no leaks present at this time. Used part from different call

Near Little Texas Ln, Austin, TX 78745
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on site for microwave vent hood light not working. Performed diagnostics and tested voltage to light and found within range.Replaced light that customer had. Tested light operation and operating as designed. Customer stated that control need to be replaced. Called tech support and spoke with Butch. He stated that if light is working and not flickering. Unit is operating as designed. (SR#772462875). Turned light on and off several times. Heated glass of water to test heating operations. All tested good.

Near Casanova Ave, Pflugerville, TX 78660
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived onsite for the dishwasher not cleaning good. Ms stated the dispenser is not dispensing rinse aid also. I ran the diagnostics cycle and found an F7E1 stored error code. I found the dispenser not dispensing any rinse aid and the control not sending voltage to the heater. I replaced the control and the dispenser. I ran the diagnostics cycle again and found the unit working as designed. There were no water leaks present at the time of service. Call complete.

Near Castana Bend, Bee Cave, TX 78738
Scott  M.

Scott M.

RANGE WHIRLPOOL WEC310S0FS1 "Arrived on site ,replaced control board . Ran diagnostics no errors . All four burner elements are working and pre heated oven . Range is functioning as designed . No money collected today , previous note says pain in full."

Near Estancia Pkwy, Manchaca, TX 78652
James C.

James C.

DRYER AMANA NED4655EW1 Arrived on site and tested operation. I found the unit not exhausting properly indicated by the unit heats really quick and does not cool down. Inspected exterior vent in wall and found to be clogged. Vacuumed unit and vent and instructed customer that I recommend having the vent to outside replaced due to the mesh screen obstructing proper flow. Job complete

Near Rimrock Dr, Lago Vista, TX 78645
Lou S.

Lou S.

OVEN KITCHENAID KODE300ESS00 "arrived on site to inspect oven not functioning. Upon further inspection, I found that the upper unit was not heating, it the lower was. I checked error codes and found F1E1. I removed and replaced the appliance manager and cleared the code and tested. The upper unit still did not heat. I checked error codes again and this time it showed F1E0. I am ordering the UI, both controls, a fuse and will return with TOD. Scheduled return service for 04/02/19. Control was warrantied per CS.; ordrng 1 W10588726 (panl-cntrl) and 1 W10801665 (cntrl-elec) and 1 W11179310 (CONTROL-ELEC) and 1 WPW10545291 (fuse-thrml)"

Near Colina Cove, Cedar Park, TX 78613
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIS29BBMS00 Arrived on site. Check for cooling issues. Found temperature in refrig at 37 and 14° in the freezer compartment. Found good frost pattern in freezer but had a block of ice around evaporator fan motor. Due to seal system repair previously unit didn’t get thawed out and created ice build up that didn’t get thawed threw defrost cycle. instructed customer to thaw out unit in order for unit to cool down correctly.No leaks present. Job complete

Near W View Dr, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIS29BBMS00 Arrived on site. Check for cooling issues. Found temperature in refrig at 37 and 14° in the freezer compartment. Found good frost pattern in freezer but had a block of ice around evaporator fan motor. Due to seal system repair previously unit didn’t get thawed out and created ice build up that didn’t get thawed threw defrost cycle. instructed customer to thaw out unit in order for unit to cool down correctly.No leaks present. Job complete

Near W View Dr, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIS29BBMS00 Arrived on site. Check for cooling issues. Found temperature in refrig at 37 and 14° in the freezer compartment. Found good frost pattern in freezer but had a block of ice around evaporator fan motor. Due to seal system repair previously unit didn’t get thawed out and created ice build up that didn’t get thawed threw defrost cycle. instructed customer to thaw out unit in order for unit to cool down correctly.No leaks present. Job complete

Near W View Dr, Wimberley, TX 78676
Lou S.

Lou S.

OVEN KITCHENAID KODE300ESS00 "arrived on site to inspect wall oven with no power. After turning the power off at the breaker, I pulled the unit from its space and tested ohms to the fuse ad found it open. Also tested the TOD in the back of the unit and it was good as were the other components.I did not charge for the fuse due to it being replaced in September 2018 and is still within the one year warranty. The customer paid in full and I removed and replaced the fuse and turned the power back on at the breaker box. The unit operated as designed. Job completed."

Near Colina Cove, Cedar Park, TX 78613
Paul R.

Paul R.

COOKTOP KITCHENAID KGCU467VSS Arrived onsite for the cooktop not working after the kitchen was flooded by the pot filler above the cooktop. Ms stated the burners are not lighting correctly anymore. I found the burner heads with water in them and the orifices corroded. I started to quote the customer and ms stated she was not paying for services and the builder or contractor was paying for it. I called the office and spoke with Jen. Jen suggesting calling the builder. I called the builder and couldn’t leave a message because the mailbox was full. I called the office and spoke with Callie. Callie couldn’t reach the builder either. Ordering c-notes.; ordrng 1 C-NOTES (THE OFFICE NEEDS TO CONTACT THE BUILDER AND QUOTE THEM PER THE SAVED QUOTE AND GET A CC ON FILE FOR SERVICES.)

Near Summer Wilson Cove, Austin, TX 78738
Jonathan  S.

Jonathan S.

DISHWASHER MAYTAG MDB4949SHB0 "Arrived on site for dishwasher leveling film on dishes. Performed diagnostics mode and found fault code 6-4 float switch opened and 7-1 heating circuit interrupted. Measured incoming water at 120°. Found wash motor not activating. Tested amps to motor and found none. Gained access to control to test voltage and wash motor activated. Gained access to control and found bad connection to control. Corrected connection and tested in diagnostics mode. Unit was operating correctly. Spoke with customer on failure and correction. All tested good, no water leaks present."

Near Brentwood Dr, Georgetown, TX 78628
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF954CIHZ9B Arrived to inspect filter cap stuck on water filter. Confirmed the complaint and removed the cap with a bit of force. Attached cap to new filter and installed it into the unit.CUSTOMER SATISFIED JOB COMPLETE.

Near Hidden Springs Dr, Salado, TX 76571
Leonardo C.

Leonardo C.

RANGE KITCHENAID KFGG500ESS2 "Arrived on site to test unit for oven not igniting. Reset boar and bake will work only one time then it wont come back on. Will need to replace board, ordering new board W11088878 part is covered under 5 year warranty . The light staying on could be due to board being shorted. Will test after replacing board might still need more parts. ; ordrng 1 W11088878 (CONTROL BOARD )"

Near Pack Saddle Pass, Austin, TX 78745
Jonathan  S.

Jonathan S.

REFRIGERATOR FRIGIDAIRE FFHB2740PEAA "Arrived on site for ice refrigerator not producing ice. Performed diagnostics mode and found no water going to ice maker. Called tech support and was told to add foil tape to fill line. Gained access to fill tube and added foil tape. Cleaned ice blockage. Tested ice maker cycle. All tested good, no water leaks present."

Near Sierra Dr, Georgetown, TX 78628
Scott  M.

Scott M.

WASHER WHIRLPOOL MVWB835DC0 Arrived on site for damaged console . Found console broken off top left side . Replaced console UI . All checked good . No water leaks detected at time of service . Job complete .

Near Steiner Ranch Blvd, Austin, TX 78732
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KUDE70FXSS5 "Arrived on sote for unit Leilani found unit leaking from diverter motor seal, not sold separate, will need sump AUTHO to complete. ; ordrng 1 CNOTE (PART AUTHO) and 1 CNOTE (OFFICE RS ) and 1 WPW10455261 (pump&motor)"

Near Jessamine Hollow, Austin, TX 78731
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on site and installed new control per techline. Tested. All checks good.

Near W 18th St, Austin, TX 78701
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and installed fridge door gasket and also corrected door closing issue as well as tightened handles. All checks good.

Near El Paso St, Austin, TX 78704
Joseph C.

Joseph C.

WASHER MAYTAG MVWB765FC2 "Arrived on site for “controls will not allow changing of cycles” complaint. Inspected unit and found faulty latch. Removed and replaced latch. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Austin St, Bastrop, TX 78602
Diego G.

Diego G.

WASHER MAYTAG MVWB835DW0 "Arrived on site. Checked for no display issues. Found y dc voltage coming out of main board but no display. Replaced display assy and ran washer, all functions tested ok. No leaks present. Job complete."

Near Kalli Jo Ln, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER MAYTAG MVWB835DW0 "Arrived on site. Checked for no display issues. Found y dc voltage coming out of main board but no display. Replaced display assy and ran washer, all functions tested ok. No leaks present. Job complete."

Near Kalli Jo Ln, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER MAYTAG MVWB835DW0 "Arrived on site. Checked for no display issues. Found y dc voltage coming out of main board but no display. Replaced display assy and ran washer, all functions tested ok. No leaks present. Job complete."

Near Kalli Jo Ln, New Braunfels, TX 78130
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HZ2 "arrived on site to inspect microwave turntable not functioning. Upon further inspection, I turned the unit on and the turntable did not rotate. I lowered the bottom vent and tested voltage to the turntable motor and got 120V. I disconnected the motor and tested ohms and it showed to be open. I removed and replaced the turntable motor and tested again and the unit operated as designed. Job completed."

Near Caracara Dr, Austin, TX 78750
Wesley P.

Wesley P.

WASHER AMANA NTW4516FW3 Arrived on site and replaced faulty latch. unit checks good. Now operating as designed. Calibrated.

Near Timber Heights Dr, Austin, TX 78754
Scott  M.

Scott M.

REFRIGERATOR FRIGIDAIRE FFSS2314QE5A "Arrived on site , replaced bimtl . Unit is performing as design . No water leaks detected at time of service . Job complete ."

Near E 6th St, Elgin, TX 78621
Kevin B.

Kevin B.

WASHER KENMORE 110.2130201 "Arrived on site and found Appliance that needs to be serviced is a washing machine not a dishwasher. Spoke with MS and sent over correct model and serial number. Found that washing machine is unplugged and when power is reconnected drain pump turns on. There is no water in the washing machine,Ran a diagnostic cycle after clearing error and all functions are operating properly. Ran a calibration cycle and it completed correctly. Inspected control and insured pressure hose was clear. There is a possibility that pressure Hose was blocked or clogged. Recommended that customer go ahead with their laundry and if situation comes back a new pressure hose and control board will be needed. No water leaks from connections at time of service."

Near Spotted Horse Trail, Austin, TX 78748
Brandon C.

Brandon C.

MICROWAVE JENN-AIR JMW3430DS00 "Arrived on site to replace control panel, after replacing unit tested good."

Near Snowdonia Cove, Bee Cave, TX 78738
Al R.

Al R.

COOKTOP WHIRLPOOL WFC150M0EB2 Arrived to inspect coil burners not working properly. Confirmed the complaint and removed and replaced all infinite switches. Reassembled unit and advised customer of new federal guidelines on the model range she has.Customer satisfied JOB COMPLETE

Near County Rd 3463, Kempner, TX 76539
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived on site for customer complaint of unit not cooling, found compressor and fans to be running, only 45 degrees in freezer, found sealed system leak. Ordering compressor, evaporator, drier, and valves. ; ordrng 1 2188823 (evaporator) and 1 876765 (mtg kit) and 1 CNOTE (SS TECH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 Tj90sf8404 (VALVE) and 1 W10253005 (compressor) and 1 W10771114 (drier-tube)"

Near Spring Branch Loop, Kyle, TX 78640
Diego G.

Diego G.

WASHER MAYTAG MVWB950YG0 Cust cancelled call

Near Leissner School Rd, Seguin, TX 78155
Diego G.

Diego G.

WASHER MAYTAG MVWB950YG0 Cust cancelled call

Near Leissner School Rd, Seguin, TX 78155
Diego G.

Diego G.

WASHER MAYTAG MVWB950YG0 Cust cancelled call

Near Leissner School Rd, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Customer canceled call thought he had authorization for parts on repair for refrigerator. only had authorization for parts for dishwasher. Verified with Jennifer

Near Durango Dr, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Customer canceled call thought he had authorization for parts on repair for refrigerator. only had authorization for parts for dishwasher. Verified with Jennifer

Near Durango Dr, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Customer canceled call thought he had authorization for parts on repair for refrigerator. only had authorization for parts for dishwasher. Verified with Jennifer

Near Durango Dr, New Braunfels, TX 78132
Arthur B.

Arthur B.

REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Arrived onsite for customer complaint of SxS refrigerator not making ice. Found icemaker stripper stuck mid harvest. Removed and replaced icemaker. Reassembled. Icemaker called for water immediately. All water connections were dry at time of service.

Near Old Marlin Rd, Waco, TX 76705
Diego G.

Diego G.

DRYER MAYTAG MEDB855DC4 Arrived on site. Checked for display issues. Found console faulty not allowing things to react. Will need console and main board to repair unit. Rescheduled for 3/26/19; ordrng 1 W10682013 (CONSOLE )

Near E Krueger St, Marion, TX 78124
Diego G.

Diego G.

DRYER MAYTAG MEDB855DC4 Arrived on site. Checked for display issues. Found console faulty not allowing things to react. Will need console and main board to repair unit. Rescheduled for 3/26/19; ordrng 1 W10682013 (CONSOLE )

Near E Krueger St, Marion, TX 78124
Diego G.

Diego G.

DRYER MAYTAG MEDB855DC4 Arrived on site. Checked for display issues. Found console faulty not allowing things to react. Will need console and main board to repair unit. Rescheduled for 3/26/19; ordrng 1 W10682013 (CONSOLE )

Near E Krueger St, Marion, TX 78124
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on job for complaints of dishwasher not closing. Upon inspection found door latch damaged and unable to close. Replaced door latch test functionality,all operation functioning properly."

Near S Hackberry Ave, Luling, TX 78648
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site for “no ice production” complaint. Inspected unit and found ice covering freezer evaporator. Cleared ice and found refrigerant dye on freezer evaporator. Ordering new ff evap, rc evap, compressor, dye drier and access valve. Will need sealed system tech, two hour call and authorization. Office will need to set schedule. ; ordrng 1 PARTSRESEARCH (FRESH FOODS EVAPORATOR) and 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator FREEZER)"

Near Old Windmill Rd, Bastrop, TX 78602
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4955HW1 "Arrived on site and inspected washer and found capacitor harness connection is not attached on one side. After correcting ran a diagnostic cycle and all function has returned to washer. Discussed correct loading procedure, correct amount of soap to use, and how unbalanced load can affect washer performance. No for the repair is required at this time, no water leaks from connections at time of service."

Near Polk, Kyle, TX 78640
Al R.

Al R.

UNKNOWN UNKNOWN W1234567 Got oil change on service van.JOB COMPLETE

Near W Stan Schlueter Loop, Killeen, TX 76549
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site to install terminal block. Installed terminal block,test unit all operation functioning properly."

Near W Clark St, New Braunfels, TX 78133
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site to install terminal block. Installed terminal block,test unit all operation functioning properly."

Near W Clark St, New Braunfels, TX 78133
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site to install terminal block. Installed terminal block,test unit all operation functioning properly."

Near W Clark St, New Braunfels, TX 78133
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG550S0HZ0 Arrived on site for range cooktop burner flames to high. Per diagnostics and tested cooktop. Found front burners flame to high. Adjusted valve and tested. All tested good.

Near Hereford, TX 79045
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on job for complaints of no ice production. Found power going to ice maker but not working. Will need new icemaker to complete.; ordrng 1 WPW10300024 (icemaker)

Near S Hackberry Ave, Luling, TX 78648
Diego G.

Diego G.

REFRIGERATOR FRIGIDAIRE FGHC2342LF3 Arrived on site. Checked for no cool issues. Found evap not defrosting. Verified bi metal and heater checked ok. Replaced control and thawed evap. Instructed cust to allow 24 hrs for unit ti cool down completely. No leaks present. Job complete

Near Mill Race Ln, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR FRIGIDAIRE FGHC2342LF3 Arrived on site. Checked for no cool issues. Found evap not defrosting. Verified bi metal and heater checked ok. Replaced control and thawed evap. Instructed cust to allow 24 hrs for unit ti cool down completely. No leaks present. Job complete

Near Mill Race Ln, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR FRIGIDAIRE FGHC2342LF3 Arrived on site. Checked for no cool issues. Found evap not defrosting. Verified bi metal and heater checked ok. Replaced control and thawed evap. Instructed cust to allow 24 hrs for unit ti cool down completely. No leaks present. Job complete

Near Mill Race Ln, Wimberley, TX 78676
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW4900BW0 "Arrived on site for customer complaint of washer not starting and noise issues. Found multiple problems, found actuator would not engage spin cycle, found gearcase leaking oil and loud noise, found wash plate stripped, hub stripped. Ordering washplate, actuator, gearcase, cam, belt, and hub. ; ordrng 1 CNOTE (AUTH) and 1 W10215115 (washplate)"

Near Bumblebee Ln, Driftwood, TX 78619
Jonathan  S.

Jonathan S.

REFRIGERATOR GE DSE25JSHBCSS "Arrived on site for refrigerator dispenser not working. Performed diagnostics and tested unit. Found water not dispensing. Traced water to filter head housing. Found filter head will need to be replaced. Will return with inlet valve to have if need. Schedule return for Wednesday, due to customer availability. Customer will not be available until after 12pm. Customer requested same tech to return for repair.; ordrng 1 SEENOTE (AFTER 12 REQ SAME TECH) and 1 WR17X20860 (mwf manifold & tubes) and 1 WR57X10032 (valve,water)"

Near Fort Boggy Dr, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for a faulty main control. Removed faulty control installed new main control powered unit on compressor and fans running unit working as designed.

Near Kingfisher Creek Dr, Austin, TX 78748
Steve C.

Steve C.

OVEN AMANA AGR5330BAS3 Arrived on site for the unit left front burner will not ignite. Tested unit and found the left front burner wire connection to the electrode was not connected. Secured the wire connection to the electrode and assemble the unit. Unit ignites and heat properly. No gas leak present

Near Tulum,
Steve C.

Steve C.

REFRIGERATOR AMANA ASI2575GRS01 Arrived on site for the unit will not dispense water. Tested the unit and found the water reservoir is frozen. Thaw the water line and set the temperature control to two snowflakes. Tested the unit and unit still not dispensing water. Replaced the filter housing and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Tulum,
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE FGSS2635TD0 Arrived to install previously ordered part. Removed and replaced the ice container assembly.

Near Bonnie Dr, Killeen, TX 76549
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED6620HW0 Arrived onsite. Found unit is not accessible at his time due to pallets of stock all in area. RTV clerk advised to R/S. R/S for Tuesday. ; schdld next appmnt for 3/26 TUE !

Near S General Bruce Dr, Temple, TX 76504
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE104DSS0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the control, sump/motor assembly, and harness. Tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Joshua Dr, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived on site to replace waterline, regulator valve, filter housing, and left upper hinge cover. Replaced all four parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed."

Near Foxhound Trail, Austin, TX 78729
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325SDHW0 "Arrived to inspect newly purchased refrigerator not making ice. I confirmed the complaint and checked the water dispenser and the dispenser was not dispensing water. Checked water coming from the wall into the refrigerator and there was none. Customer advised to consult with a plumber to get water issue repaired.Called office spoke with JB and verified the unit was under warranty, so no funds were collected.SD pics of receipt were uploaded.JOB COMPLETE"

Near Deorsam Dr, Copperas Cove, TX 76522
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for the unit is not drying the dishes. Tested the unit and found no rinse aid in the dispenser. Customer also has a water softener to the house. Advise customer to use only liquid gel detergent to measure the amount of soap. Unit has no error codes and heater did turn on. Unit works properly and all water connections were dry at the time of service.

Near Bliss Ln, Leander, TX 78641
Wesley P.

Wesley P.

MICROWAVE JENN-AIR JMC2430DS01 "Arrived on site to inspect symptom of no display or controls but interior light on when door open. Inspected UI harness and found not inserted properly. Secured connection and reset power. All checks good, unit is now operating as designed. Advised customer on repair."

Near Greenlee Dr, Austin, TX 78703
Leonardo C.

Leonardo C.

OVEN FRIGIDAIRE FGMO205KFB Arrived on site to replace light and bake element. Replaced both parts test unit and unit test good job complete

Near Kittowa Cove, Austin, TX 78746
Arthur B.

Arthur B.

DISHWASHER MAYTAG MDB5601AWQ Arrived onsite to install customer provided heater kit to dishwasher per recall protocol. Removed an replaced heater and bracket and installed customer provided heater kit. Installed blue dot to serial number. Reassembled and tested unit. No leaks found at time of service.

Near Neuberry Cliffe, Temple, TX 76502
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “door drops down, when opening” complaint. Per my previous diagnosis, installed new friction sleeve. Unit checks good. No leaks detected, at time of service."

Near Puu Waa Waa Ln, Bastrop, TX 78602
James C.

James C.

OVEN GE CT9550SH1SS Arrived on site and found lower door not closing properly. Inspected hinges and found left hinge receiver not sitting properly in cavity causing interference for hinge to seat properly. Corrected issue and reseated the door. Tested operation of door and found to be working properly. Job complete

Near Lee Ln, Lago Vista, TX 78645
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFG505M0BW2 "Arrived on site for customer complaint of unit shutting down after 15 minutes or so. Found loose connection at control, unit tested good."

Near Maplewood N, Kyle, TX 78640
Al R.

Al R.

WASHER WHIRLPOOL MHW6630HW0 Arrived to inspect washer not spinning water from clothes. Confirmed the complaint and diagnostic tested the unit and got the F0E2 SUDS error. The washer went into flood mode and left the customers clothes soaked due to too much soap.I cleared the error and now unit works as designed.All water lines were dry at the time of service.JOB COMPLETE

Near Hooper St, Killeen, TX 76543
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017FW0 Arrived on site to diagnose a microwave that is giving error codes. Found control panel failure error on display. Replaced control panel and tested unit. Found all is functioning properly at this time.

Near Foy Dr, Austin, TX 78734
Kevin B.

Kevin B.

WASHER MAYTAG MHW5500FW1 "Arrived on site and found no power showing to control board or control panel. Power at outlet is correct, replaced both control board and control panel and washer is now operating properly. No water leaks from connections at time of service, job complete"

Near Stonecroft Dr, Austin, TX 78749
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDU03FTPA0 "Arrived onsite for the dishwasher to replace the customers rebuilt controls. I found the bimetal clip missing and the vent connector broken. Ordering c-notes, WP8546546 CLIP & WP8572611 VENT. RS for Fri 3/29.; ordrng 1 WP8546546 (CLIP) and 1 WP8572611 (VENT)"

Near Challenger, Lakeway, TX 78734
Diego G.

Diego G.

WASHER WHIRLPOOL WTW5000DW1 arrived on site. Replaced shifter and ran diagnostic test. All components checked OK. No leaks present. Job complete

Near W San Antonio St, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WTW5000DW1 arrived on site. Replaced shifter and ran diagnostic test. All components checked OK. No leaks present. Job complete

Near W San Antonio St, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WTW5000DW1 arrived on site. Replaced shifter and ran diagnostic test. All components checked OK. No leaks present. Job complete

Near W San Antonio St, New Braunfels, TX 78130
Scott  M.

Scott M.

REFRIGERATOR GE GSHL6KGZBCLS "Arrived on site for cooling issues . Bottom of freezer is cold upper part is cool but not cold . Found evap fan not working not getting voltage . Will need evap fan and mother board . Customer will thing over repair

Near Martin Luther King Blvd, Elgin, TX 78621
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDFE104DSS "Arrived on site for unit not draining, found drain pump was missing impeller, replaced pump and tested good, no leaks on site"

Near Glacier Falls Ct, Austin, TX 78727
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer leaking during cycle, filled washer and it did not leak during testing. When attempting to drain water stand pipe overfilled, this is the cause of the customer experience and a plumber will be needed to correct drain. No water leaks detected at time of service, job complete"

Near Pack Saddle Pass, Austin, TX 78745
Jonathan  S.

Jonathan S.

WASHER KENMORE 110.2210231 "Arrived on site for washer not starting cycle. Per diagnostics mode and checked fault codes. Found fault code F8-E1 long fill or no fill and F5-E2 lid lock fault. Ran automatic cycle and found no cold water entering unit. Ran manual test and found inlet valve is at fault.

Near Fox Hollow Dr, Georgetown, TX 78628
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GSS30C6EYY03 Arrived on site. Replaced compressor and drier. Vacuum system and charged to 5 ounces. Verified frost pattern over evaporator. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Acquedotto, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GSS30C6EYY03 Arrived on site. Replaced compressor and drier. Vacuum system and charged to 5 ounces. Verified frost pattern over evaporator. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Acquedotto, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL GSS30C6EYY03 Arrived on site. Replaced compressor and drier. Vacuum system and charged to 5 ounces. Verified frost pattern over evaporator. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Acquedotto, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WML55011HS2 Arrived on site to test unit for something inside unit loose making loud noise. Test unit and found anchor brackets had come off. Secured brackets test unit and unit test good. Job complete.

Near Nordham Dr, Austin, TX 78745
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on job for complaints of of slow ice production. Upon inspection found loose connection to ice maker. Ran diagnostics, all operation functioning properly."

Near Country Grace, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ "Arrived on site for unit tripping circuit breaker. Installed new power cord from service pointer powered unit on,unit powered on and cooling down"

Near Patriot Drive, Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for no ice. Ran diagnostics icemaker ran through a harvest and passed,unit filled with water. All test passed and unit appears to be working correctly. Ran a hard reset on control shut off break for 2 min then powered unit back on"

Near Valburn Dr, Austin, TX 78731
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL GI15NDXZQ0 "Arrived on site for no ice. Ran diagnostics no water removed filter good water flow,recirculating pump not power on and recirculating water unit passed all other test. Replaced pump powered unit on ran diagnostics all test passed unit working as designed.

Near Cold Water Ln, Lakeway, TX 78734
Brandon C.

Brandon C.

COOKTOP JENN-AIR JGC9536ADB "Arrived on site for customer complaint of 2 burners not working, found cracked electrode and faulty switch. Ordering electrode; ordrng 2 WP74009336 (igntr-surf)s"

Near Fieldstone Ridge, Johnson City, TX 78636
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIS29BBMS03 "Arrived on site to replace housing. Replaced housing,test unit,all operation functioning properly. No leaks present at time of service."

Near Gruene Leaf Dr, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIS29BBMS03 "Arrived on site to replace housing. Replaced housing,test unit,all operation functioning properly. No leaks present at time of service."

Near Gruene Leaf Dr, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIS29BBMS03 "Arrived on site to replace housing. Replaced housing,test unit,all operation functioning properly. No leaks present at time of service."

Near Gruene Leaf Dr, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL JFI2089AES2 "Arrived on site for refrigerator making intermittent clicking noise. Performed diagnostics mode and tested compressor. Found compressor starting device failing. Gained access to compressor and found duckbill had been removed and not replaced with kit. Found service pointer W10632338, Whirlpool will cover part(Special Project S38253). Removed failed starting device and installed new. Tested operation, all tested good. Schedule return for Monday the 25th. Customer requested AM for return. ; ordrng 1 SEENOTE (REQ AM) and 1 W10619951 (tube-drain)"

Near Prosperity Hills Dr, Georgetown, TX 78628
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL KFGG500ESS2 Arrived on site to push unit all the way back. Pushed unit all the way back and checked to make sure it was on the anti tip bracket. Job complete

Near Fontana Dr, Austin, TX 78704
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on site and spoke to rick with techline who advised that if there was wavelength interference or an outlet problem those possibilities need to be eliminated. Customer is going to try new outlet and Rick advised replacing control. There are no new waves introduced at time of failure. No Sr given.

Near W 18th St, Austin, TX 78701
Steve C.

Steve C.

WASHER MAYTAG MAH5500BWW Arrived on site for the unit is not draining and the cold water will not go in the unit. Test of the units and found the unit is draining and also found the cold water valve is clogged. Unclog the screen for the cold water valve and found the units will not go to a fast spin. Found the motor control is defective. Customer advised that she’ll get a new unit and all water connections are dry at the time of service. Only collected the service fee.

Near Oakland Hills Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for no water. Checked dispenser no water checked valve water at valve,removed drawer found frozen water line. Adjusted tubing away from retune vent adjusted drawers,adjusted temp setting."

Near E Riverside Dr, Austin, TX 78741
Steve C.

Steve C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for the unit door gasket is not secured. Found the clips on the gasket have came off from the oven. Secure the gasket clips back on and tested the unit. Unit works properly and job complete.

Near Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KSSS48QHX00 "arrived on site to inspect built-in refrigerator no cool. Upon further inspection, I found the compressor very hot and the lines room temp. I checked the evaporator and found no frost pattern at all and the incoming line and styrofoam insulation was green. I contacted the office and spoke to CS who advised that he will work on a quote for the customer hen call the customer and discuss the costs for a sealed system. No leaks observed during service, job completed."

Near Conchos Cove, Austin, TX 78726
Arthur B.

Arthur B.

DRYER MAYTAG MEDC465HW0 Arrived onsite to remove and replace timer. Upon removal found dryer starts as intended. Did find voltage jumps from 240 to 120. Advised customer to have house receptacle changed. No need for timer replacement. Dryer vent and lint trap was clean of lint at time of service.

Near Washington Ln, Waco, TX 76708
Diego G.

Diego G.

DISHWASHER MAYTAG MDB8989SHZ0 "Arrived on site to replace console,control,and switch. replaced parts,test unit, all operation functioning properly. No water leaks detected at the time of service."

Near Gruene Haven, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER MAYTAG MDB8989SHZ0 "Arrived on site to replace console,control,and switch. replaced parts,test unit, all operation functioning properly. No water leaks detected at the time of service."

Near Gruene Haven, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER MAYTAG MDB8989SHZ0 "Arrived on site to replace console,control,and switch. replaced parts,test unit, all operation functioning properly. No water leaks detected at the time of service."

Near Gruene Haven, New Braunfels, TX 78132
Thomas L.

Thomas L.

REFRIGERATOR GE PFE28KSKISS Fresh food at 38 degrees and freezer at 18 degrees. Found that the freezer evaporator was not defrosting. Remove the cover and manually defrosted the entire freezer evaporator. Found that the blue wire on the right side of the defrost heater was not connected. Customer will allow time for unit to properly cool down. All water connections are dry.

Near Cedar Mountain Drive, Marble Falls, TX 78654
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for damaged left hand door found large dent on door. Removed damaged door installed new left hand door

Near Broten St, Austin, TX 78748
Joseph C.

Joseph C.

WASHER MAYTAG MVWB835DW2 "Arrived on site for “noisy operation” complaint. Per my previous diagnosis, removed and replaced gearcase and washplate. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Fallow Way, Bastrop, TX 78602
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW85HEFW1 "Arrived on site for unit making ticking noise at high spin, ran unit to full spin and found noise coming from control board plastic shell, was able to insulate with van stock pad. No leaks on site"

Near Escondido Dr, Georgetown, TX 78633
Lou S.

Lou S.

DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer timer not advancing. Upon further inspection, I opened the door and turned the unit and found the element functioning. Using a dryer vent test kit from my van (W11224254), I tested the airflow and the unit failed three times. I removed the vent hose from the unit and tested again and it passed. I ran the unit for approximately ten mins and noticed the timer never advanced. I removed and replaced the timer and tested and the unit operated as designed. I advised the customer of the repairs and that the vents need to be checked. No lint observed during service, job completed."

Near Cypress Creek Road, Cedar Park, TX 78613
Paul R.

Paul R.

DRYER WHIRLPOOL WGD6400SG0 Arrived onsite for the dryer to replace the previous diagnosed parts. I found no voltage on the harness to the gas valve. Upon further inspection I found the vent hose off and the unit pushed back against it chocking the air flow off. I found the thermal fuse and the high limit both open. I replaced both parts and tested the dryer. The dryer is working as designed. I advised the house manager not to push the dryer back any further because it will cause the hose to come off or get choked off again. I advised the manager and showed her how to take the roller out of the track on the left door to open and close the swinging door. The two parts replaced were almost the exact amount of the ignitor so the quote is still good. Call complete.

Near Bull Creek Rd, Austin, TX 78731
Lou S.

Lou S.

WASHER MAYTAG MVWB765FC3 "arrived on site to inspect washer not spinning. Upon further inspection, placed the unit in diagnostics and the unit began to show an error code beginning with F0, but it cleared. I continued with testing and the unit operated as designed. I tested spin and agitate in manual mode and it appeared that the basket was not spinning at the correct RPM’s. I tilted the unit back and found a large amount of gearcase oil debris on the rotor, drain pump and the chassis panels. I advised the customer of my findings. I am ordering the gearcase, valve and will return with the clutch. Also ordering a CNOTE-LSO per customer request. No water leaks observed during service. I scheduled return service for 03/27/19.; ordrng 1 W11134159 (GEARCASE) and 1 W11172234 (HOUSING )"

Near Ranch Rd 1431, Leander, TX 78641
Clif L.

Clif L.

WASHER WHIRLPOOL WTW7500GW0 Arrived on site to diagnose a washing machine that is not filling with water. Found failed hot water valve in unit. Replaced water valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Moose Trail, Kingsland, TX 78639
Clif L.

Clif L.

REFRIGERATOR MAYTAG MSC21C6MFZ00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found wires for icemaker broken at bottom hinge. Repaired wiring and tested all functions of ice making portion of refrigerator. Found all is functioning properly at this time. No charges to the homeowner today as issue was missed on the initial diagnosis. No leaks were found at time of service.

Near Milestone Rd, Liberty Hill, TX 78642
Al R.

Al R.

RANGE WHIRLPOOL WEE745H0FS0 Arrived to inspect range not heating. Checked unit with temperature sensor and confirmed. Removed and replaced the bake element.Reassembled and unit tested as designed.JOB COMPLETE

Near Shumard Dr, Killeen, TX 76542
Clif L.

Clif L.

DRYER WHIRLPOOL CGM2743BQ0 Arrived on site to diagnose a dryer that is not heating properly. Tested unit and found unit was not converted to propane causing an over he condition and premature cycling of the heating system. You will need to be converted to complete repairs.; ordrng 1 49572A (lp gas con)

Near Starhorn Rd, Marble Falls, TX 78654
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Back on site. Checked for motor issues. Found motor locked up my allowing unit to wash. Replace sump and motor assembly, all functions tested OK. No leaks present.

Near Durango Dr, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Back on site. Checked for motor issues. Found motor locked up my allowing unit to wash. Replace sump and motor assembly, all functions tested OK. No leaks present.

Near Durango Dr, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Back on site. Checked for motor issues. Found motor locked up my allowing unit to wash. Replace sump and motor assembly, all functions tested OK. No leaks present.

Near Durango Dr, New Braunfels, TX 78132
Luis M.

Luis M.

WINE COOLER WHIRLPOOL KUWS24RSBS00 Arrived on site for no cool. Powered unit on compressor and fans powered on checked evaporator no frost forming on evaporator diagnosed leak in system evaporator is a non serviceable part.

Near Brandon Way, Austin, TX 78733
Al R.

Al R.

WASHER WHIRLPOOL CHW9150GW0 "Arrived on-site and called commercial whirlpool tech line.Commercial line 800-6623587 (nobelts) spoke with Freddy He walked me through all possible F25 error possibilities It was determined the washer gave the error code from an Out of balance load, since the belt and motor control were good.I reset the machine.All water lines were dry at the time of service.JOB COMPLETE LOWES EXTENDED WARRANTY"

Near Co Rd 245, Florence, TX 76527
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4950HW "Arrived on site and inspected dryer and found connection to heating element is not secured, after resetting found dryer is heating properly. Found no airflow through lint screen and recommended to customer that it be cleaned/cleared in order to prevent further damage to dryer. No lint found in dryer at time of service, job complete"

Near Polk, Kyle, TX 78640
Lou S.

Lou S.

WASHER MAYTAG MVWB835DW0 "arrived on site to inspect washer not filling/burning smell. I placed the unit in diagnostics and it showed error codes F9E1 & F9E2. Cleared the codes and manually tested the drain pump test 008. The drain pump did not come on and sounded as if something was stuck in it. I drained the remaining water from the unit with my wet vac and removed the drain pump to find burn/suet on the housing and the wire to a paper clip inside the pump. I replaced the pump and tested the unit. Unit operated as designed, but the gearcase is very loud. While removing the drain pump, I found gearcase oil on the rotor. I advised the customer of my findings and repairs. I’m ordering the gearcase and clutch and CNOTE AUTHORIZATION, CNOTE-LSO per customer request. I scheduled return service for 03/25/19. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (LSO) and 1 W10754448 (clutch) and 1 W10811956 (drum assy)"

Near Bonavista Way, Leander, TX 78641
Arthur B.

Arthur B.

WASHER MAYTAG MVWB765FW0 Arrived onsite for customer complaint of top load washer getting LF error code and not filling. Confirmed error via diagnostics. Found water valve solenoids not opening. Removed and replaced water inlet valve housing assembly. Reassembled. Tested unit. Unit now fills as intended. No other issues found. All water connections were dry at time of service.

Near Thompson Cir, Lorena, TX 76655
Paul R.

Paul R.

DRYER MAYTAG MEDX655DW1 Arrived onsite for the dryer with the door hard to open and close. I found the door catch defective. I replaced the catch. The door opens and closes as designed. Call complete.

Near Lakeway Dr, Lakeway, TX 78734
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for the unit dishes are coming out wet after the cycle is done. Tested unit and found the heater is working properly and the customer is using rinse aid. Found no hot water will go into the dishwasher. Found the hot water on the sink is working properly. Advise customer to contact a plumber to have the dishwasher connected to hot water. All water connections were dry at the time of service.

Near Crown Anchor Bend, Georgetown, TX 78633
Steve C.

Steve C.

REFRIGERATOR AMANA AFI2539ERM01 Arrived on site for the unit gasket is torn. Found the refrigerator right door gasket is torn. Replace the door gasket and used a heat gun to expand the gasket. Unit works properly and all water connections were dry at the time of service.

Near Calistoga Dr, Leander, TX 78641
Steve C.

Steve C.

DISHWASHER WHIRLPOOL KDPE234GPS0 Arrived on site for the unit will not turn on. Tested the unit and found no voltage to the unit. Found the switch on the counter was turned off. Turn the switch back on and tested the unit. The unit works properly and all water connections were dry at the time of service.

Near Yellow Rose Trail, Georgetown, TX 78633
Al R.

Al R.

REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived on-site for different issue than previously.Checked and for ice buildup and found little. Diagnostic test the unit. Removed and replaced the UI and the evaporator motor.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.

Near FM2484, Killeen, TX 76542
Clif L.

Clif L.

DISHWASHER KITCHENAID KUDS30FXSS4 Arrived on site to diagnose a dishwasher that has an upper rack that will not stay in position. Found adjusters broken causing rack to slip from rails. Replaced adjusters with updated ones from repair kit. Tested unit and found all is working properly at this time. Repair is covered by manufacturer S code. No cost to homeowner for repairs today and no leaks were found at time of service.

Near Pace Bend Rd S, Spicewood, TX 78669
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for the unit is arcing when unit is on. Found the left rear corner has a burnt spot. Unit will need cavity touch up paint gray color. Office will need to research the part number for the gray color. Office will need to reschedule the customer.; ordrng 1 CNOTE (RESEARCH) and 1 RESEARCH (GREY/SILVER PAINT )

Near Crown Anchor Bend, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507ESS00 Arrived on site to diagnose the refrigerator that is leaking. Tested unit and found drain tube in compressor section clogged and overflowing when unit defrosts. Cleared drain and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Weeping Willow Rd, Marble Falls, TX 78654
Steve C.

Steve C.

MICROWAVE WHIRLPOOL MH6130XEQ1 Arrived on site for the units fan will randomly turn on. Checked all the door switches and fuses and they all checked good. Found the keypad is defective. Advise the customer that the keypad is discontinued. Collected the service fee only.

Near Home Pl Ln, Salado, TX 76571
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the UI, main control, ice bin door and FC Evap motor/harness due to warm temps in the FC section and unit not making ice. Tested the unit and it is operating as designed. Also, removed the back panel and sealed the gap in the drain tube. No water leaks observed during service, job completed.

Near Bayshore Bend, Austin, TX 78726
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived onsite for customer complaint of french door refrigerator in door icemaker not making ice. Ran diagnostics test 120 and found error E2 error. Found icemaker will not harvest. replaced icemaker. Reassembled. Ran test 120. Icemaker called for water. No other issues found. All water connections were dry at time of service"

Near Arbor Dr, Little River-Academy, TX 76554
Wesley P.

Wesley P.

DRYER WHIRLPOOL MEDC465HW Arrived on site and found unit operating with no heat. Used meter to determine that contact was loose on rear at block and was not getting proper voltage. Corrected and advised customer that electrician would be needed for additional incorrect voltage problem. All else checks good.

Near Woodhaven Dr, Austin, TX 78753
Al R.

Al R.

DRYER WHIRLPOOL WED7500GW0 "Arrived to inspect dryer not drying. Confirmed the complaint and checked incoming voltage from outlet. L1/L2-0L1/N-129L2/N-0Dryer also displayed an L2 error on digital console.Customer was present on all checks and now realizes the issue is with his outlet, not the unit.JOB COMPLETE"

Near Vega Ln, Killeen, TX 76542
Joseph C.

Joseph C.

WASHER SAMSUNG WF209ANWXAA "Arrived on site for “E3 error code” complaint. Inspected unit and found tub bearings worn out. Tub, basket and rotor would need to be replaced. Customer declined repairs. Service fee applies.

Near Watterson Rd, Bastrop, TX 78602
Arthur B.

Arthur B.

WASHER GE GTW460ASJ8WW "Arrived onsite to install new control board to top load washer. Removed and replaced control. Programmed control to tech instructions. Upon testing of the unit, found water leaking from bottom of tub assembly. Found tub assembly is not a serviceable part. Advised CS of issue. Turning over to Lowe’s for resolution. Unit disconnected at this time."

Near N 24th St, Waco, TX 76708
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived on site for no cool condition. Unit was unplugged when I arrived. Plugged unit back in and all operations started correctly. All operations were normal sound level as well. All water connections were dry at this time of service.Customer continues to have failures and wishes to report to the manufactures consumer affairs division. He will call them at 1- 800-253-1301.

Near Bridgepoint Dr, Kingsland, TX 78639
James C.

James C.

DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site and installed new dispenser. Verified operation. Dispenser he is good. Job complete

Near Challa Dr, Cedar Park, TX 78613
Lou S.

Lou S.

RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the two front burners and caps due to intermittent ignition and tested the unit and it operated as designed. No gas leaks detected during service, job completed."

Near Bonavista Way, Leander, TX 78641
Kevin B.

Kevin B.

WASHER WHIRLPOOL CET9000GQ "Arrived on site 10 inspected washer/dryer combo and found it will not enter a diagnostic cycle, or begin a normal cycle. Left it unplugged for one minute and after resetting control a diagnostic cycle will now run and completed properly. Noise customer reported is drain hose bouncing against rear of cabinet, customer started a cycle with orders and it is now progressing properly after control was hard rebooted. No water leaks from connections at time of service, job complete"

Near Hargraves Dr, Austin, TX 78737
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site for refrigerator not leveled. Inspected unit and insulation. Found unit off square. Adjusted feet and squared unit. Found vertical mullion off, turned humidity control. Spoke with customer on user care guide. All tested good, no water leaks present."

Near Hereford, TX 79045

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