Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

Brandon C.

Brandon C.

DRYER AMANA NED4655EW0 "Arrived on site for customer complaint of unit not heating, found heating element grounded to frame causing element to fail and cut off to fail, I replaced both parts, unit tested good."

Near Travis Hills Dr, Austin, TX 78735
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW7500GC2 Arrived onsite for customer complaint of top load washer not spinning clothes out. Ran diagnostics and found error code F0E3 (Off Balance). Cleared error code and ran test 052. Unit completed successfully. Advised customer on how to load clothes and soap measurements. No other issues found. All water connections were dry at time of service.

Near Misty Pine Dr, Temple, TX 76502
Clif L.

Clif L.

DRYER MAYTAG MED5500FW1 Arrived on site to diagnose a dryer that is not heating. Found bad thermal limit on heating assembly. Replaced limit and cut off stats and tested unit. Found all is functioning properly at this time.

Near FM1855, Marble Falls, TX 78654
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8500DC2 "Arrived on site and inspected washer and found F6E2 for lost communication between control board and control panel. Replaced both and ran test 52 and tested 51 and both completed properly. No water leaks from connections at time of service, job complete."

Near Co Rd 266, Luling, TX 78648
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB4949SHW0 Arrived on site to test unit for unit not washing. Test unit and found shorted control board. Replaced board test unit and unit still not washing. Replaced sump and motor test unit and unit test good job complete

Near Live Oak Dr, Buda, TX 78610
Joel G.

Joel G.

WASHER MAYTAG MVWC565FW1 Arrived on site to diagnose washer sheet stuck under agitator. Had to completely break agitator in order to loosen the bolt. Bolt stripped on gearcase. Replaced all parts and verified operation. No leaks detected.

Near Gato Ln, Round Rock, TX 78665
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF540CWBB00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Missel Thrush Dr, Austin, TX 78750
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH31017HB2 Arrived to inspect strange noises from customers microwave.Couldn’t duplicate the issue so told customer to record next time it’s happens for proof of the noise.UNIT HEATS AND NO UNUSUAL SOUNDS HEARD THIS DATE.JOB COMPLETE

Near Molly Dyer Dr, Killeen, TX 76549
Luis M.

Luis M.

FREEZER FRIGIDAIRE LFFH12F7HWJ Arrived on site for door issues. Found bottom left corner of gasket not sealing to cabinet. Remolded freezer door gasket checked door seal good.

Near E Coll St, New Braunfels, TX 78130
Al R.

Al R.

DRYER ROPER RED4516FW0 "Arrived to inspect dryer not starting. Removed the rear panel and checked continuity on all parts. All parts had continuity.Checked voltage at the wall and at the back of the unit and got the required voltage.Called Rick At Whirlpool Tech line.I was instructed to check voltage at the light blue to white with push to start depressed.2nd light blue to ground it’s in the neutral leg ( dad, PTS, wireLight blue L1 to white Neutral is motor. 120 volts.Sr7725461087Unit motor has a bed centrifugal switch. Ordering motor, blower wheel and pts.Needs more work ; ordrng 1 279827 (MOTOR-DRIVE) and 1 WP694089 (BLOWER WHEEL) and 1 WPW10420741 (PTS SWITCH )"

Near Hub Dr, Killeen, TX 76542
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC300EWH01 Arrived on site to diagnose a refrigerator that is not dispensing water or producing ice. Found no water coming from waterline at wall and no failures to refrigerator itself at this time. Homeowner will need a plumber to correct incoming water issue to complete repair.

Near Marina Dr, Kingsland, TX 78639
Andy  B.

Andy B.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for dryer door issues tested and inspected unit and found failed door hinges. Ordering door hinges and will need to replace door to complete repairs. ordrng 1 WP8066056 (HINGE ) and 1 WP8066057 (HINGE )

Near Lyndhurst St, Austin, TX 78717
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JFC2290RTB00 Arrived onsite for the refrigerator with the left hand door not closing properly and excessive condensation on the mullion. I found the unit out of level due to the floor out of level from left to right in the rear. Ms had a extra floor plank and I installed it on the RR and leveled the refrigerator straightening the chassis. The door and mullion closed and worked as designed. I showed ms how to turn on the humidity control and explained this would stop the sweating. Call complete.

Near Morning Moon Cir, Austin, TX 78732
Arthur B.

Arthur B.

OVEN WHIRLPOOL WOD51EC7HS01 Arrived onsite for customer complaint of wall oven getting error code F8E0 (Upper Blower Fan Speed). Tested unit and found blower fan not coming on. Removed and replaced upper rear blower fan. Reassembled and tested unit. Unit now works as intended. No other issues found.

Near Co Rd 247, Gatesville, TX 76528
Steve C.

Steve C.

WASHER ROPER RTW4640YQ0 Arrived on site for the units is not working properly. Office will need to reschedule the customer.; ordrng 1 CNOTE (LOWE’S EXTENDED WARRANTY )

Near Estate Cove, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for water leaking. Found frozen drain in freezer section,defrosted freezer drain checked water flow through drain,water draining correctly. Found no ice or frost located on either evaporator coil"

Near Doswell Ln, Austin, TX 78739
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite for customer complaint of dryer not heating. Removed back panel and found no continuity on element. Removed and replaced element. Reassembled and tested unit. Dryer now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near E Xavier Ave, Temple, TX 76501
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSEG950ESS2 Arrived on site to test unit for lights not working. Test unit and found burned out light bulbs. Advised customer to buy new oven high heat bulb. Job complete.

Near Canyon Wren Dr, Buda, TX 78610
Robert J.

Robert J.

VENTHOOD KITCHENAID UXB1200DYS0 Arrived on job for complaints of not working. Found breaker tripped. Trying to reset breaker will not disconnect completely the vent and breaker good. One by one removed all switches black wires and breaker not working. Test black wire of harness to ground and found shorted harness. Will need to find harness not listed in pares; ordrng 1 CNOTE (NEED HARNESS )

Near Barton Bend, Dripping Springs, TX 78620
James C.

James C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site and inspected drum seal. I found that the frayed part is normal stitching for the rear seal. Unit operating as designed. Job complete

Near Spiderlily View, Cedar Park, TX 78613
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706EBS01

Near Winchelsea Dr, Austin, TX 78750
Paul R.

Paul R.

ICE MACHINE WHIRLPOOL KUIX535HPS00 Arrived onsite for the ice machine making a loud screeching sound. Ms had a recording of the sound and it sounded like the recirculating pump was running dry. Ms stated the unit never stopped making ice. I tested the unit and all components were working as designed and all sound normal. Call complete.

Near Parkside Rd, The Hills, TX 78738
Arthur B.

Arthur B.

COOKTOP JENN-AIR JGD8130ADS "Arrived onsite for customer complaint of gas cooktop RR and RF valve not coming or igniting. Removed frame and found both valves seized. Also found igniter harness broken in burner assemblies. Reassembled. Will return with RF valve and igniter block. No gas leaks detected at time of service.; ordrng 1 WP74006156 (valve- top)"

Near Chamberly Rd, Waco, TX 76712
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived to install previously ordered part.Removed and replaced the UI. Reassembled and unit now works as designed.All water lines were dry at the end of service.Job complete

Near Oakdale Dr, Temple, TX 76502
Arthur B.

Arthur B.

DISHWASHER MAYTAG MDB4949SHW0 Arrived onsite to install new console assembly to dishwasher from my prior visit’s diagnosis’s. Removed and replaced console assembly. Reassembled. All works as designed. No other issues found. All water connections were dry attime of service.

Near Comanche Trail, Waco, TX 76712
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of water leaking from icemaker area. Ran check for voltage to heater and in test mode voltage is good but in run mode no voltage called tech line and they said to replace UI Control. ; ordrng 1 W10894103 (cntrl-elec)

Near Cosmos Ln, Driftwood, TX 78619
Scott  M.

Scott M.

WASHER LG WM3670HWA "Arrived on site replaced stator and motor . Checked shocks and bellows , all checked normal . Nonwater leaks detected in cabinet area . Ran diagnostics cycle all checked normal . No error codes . Job complete ."

Near Bennington Ln, Austin, TX 78753
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to test unit for burner not igniting. Test unit and found ignitor harness not sitting correctly on valve not igniting when turning. Secured connection test unit and unit test good job complete

Near Rough Bark St, , TX 78610
Robert J.

Robert J.

DRYER WHIRLPOOL WED8500BW0 Arrived on job for complaints of noise and turning off. Found 240v from L2 and neutrally. Power cord installed correctly but socket not wired correctly.

Near Lacebark Ln, Buda, TX 78610
Steve C.

Steve C.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for the unit will not start. Found the unit is in store demo and unable to heat. Disable the demo mode and tested unit. Unit works properly and job complete.

Near Brean Down Rd, Pflugerville, TX 78660
Scott  M.

Scott M.

RANGE JENN-AIR JGRP436WP02 "Arrived on site for unit not hitting temps and long preheat times . Ran diagnostics , found unit was in wrong model number set up . Reprogrammed to correct model . Ran temp check all checked out . No gas leaks detected at time of service . Job complete ."

Near N Hills Dr, Austin, TX 78731
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8600YW0 "Arrived on site for customer complaint of loud noise, found bearings to be faulty.

Near Manchaca Rd, Austin, TX 78745
Wesley P.

Wesley P.

REFRIGERATOR JENN-AIR JFC2290RTB02 Arrived on site and found unit operating as designed. Adjusted and leveled unit and instructed customer on design and placement of shelves and drawer components. All checks good.

Near Dormarion Ln, Austin, TX 78703
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "arrived on site to inspect refrigerator lights and water not dispensing. Upon further inspection, the customer advised that the lights are working now, but the unit doesn’t dispense water. When I opened the left RC door, I noticed that the pantry control light wasn’t on. I removed the pantry control and found a large amount of liquid inside the reservoir in the pantry door and the control connections were oxidized/corroded and one of the wires had broken off.. No water leaks observed during service, job completed."

Near Buffalo Speedway, , TX 78642
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL KRFC604FSS01 Arrived on site to replace the freezer door due to being warped. Replaced the freezer door and found the nameplate did not come with the new door. Will need to order the new nameplate.; ordrng 1 W10839793 (nameplate)

Near Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site for refrigerator broken part. Tested and inspected unit and found misaligned drawers. Realigned and spoke with customer on use and care and practice for best performance. No water leaks present at time of service.

Near Sidereal Dr, Austin, TX 78727
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite for customer complaint of ice machine still not producing ice after control and water level sensor install. Tested unit and found recirculating pump hose was not fully secured to pump casing poor water flow to evaporator. Also found loud noise coming from water valve. Found water valve solenoid extremely hot. Removed and replaced valve. Reassembled and tested unit. Found water filling as intended as well as water flowing on evaporator. Observed slab of ice forming. No other issues found. All water connections were dry at time of service.

Near Stallion Rd, Waco, TX 76712
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived onsite for the refrigerator with a no ice condition. Mr stated that the unit hadn’t made ice for two weeks and it started making ice this morning. I found the FC temp at 13 degrees on arrival. Upon further inspection I found multiple issues that would cause no ice issues. I found the condenser pact with animal hair and a large gap in the drain tube because it was twisted. I straightened the drain tube and fastened it properly and it sealed correctly. I cleaned the condenser coil and the ice maker went into a harvest. Mr also stated some ice had built up on the FC evaporator cover after the FC door had been left cracked open. Mr had removed the ice. I tested the defrost circuit and found the bimetal closed. I ran a forced short defrost and the unit worked as designed. Call complete.

Near Deerwood Ln, Austin, TX 78730
Clif L.

Clif L.

WASHER WHIRLPOOL WTW8500DC5 Arrived on site showing us a washer that is making unusual noise. Tested unit and found gearcase bearings worn out.

Near Timber Ridge Rd, Marble Falls, TX 78654
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE MFI2665XEM8 Arrived on site for door issues. Door not sealing adjusted freezer door checked door seal good.

Near E Coll St, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDEM1 "Arrived on site for failed heater on fill tube. Removed fill tube installed new fill tube assembly,ran icemaker through a cycle water filled icemaker."

Near Edwards Hollow Cove, Austin, TX 78739
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Arrived on site for noise compaint. Found condenser coil vibrating on cabinet. Adjusted condenser coil,adjusted mounting bracket powered unit on noise no longer present."

Near Village Path, New Braunfels, TX 78130
Joel G.

Joel G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to diagnose dishwasher no drying well and spray arm had fallen off. Customer put the spray arm back on and hasn’t fell since. I verified spray arm is fine and snaps in place. Ran diags, no error codes and heater comeS on just fine and all functions work well. Informed customer of the plastic tubs and plastics do not dry all the way even when using rinse aid but after cycle is done, door needs to be left open to allow better drying. Customer understands. No leaks detected."

Near Kenney Fort Crossing, Round Rock, TX 78665
Luis M.

Luis M.

FREEZER WHIRLPOOL WRX735SDHZ02 "Arrived on site for freezing in fresh food and ice build up in freezer. Found gasket not making contact in ice bin housing liner. Installed gasket correctly to prevent cold air from migrating into fresh food. Found magnetic strip not fully inserted to corners of gasket,also found liner pulled away on freezer door ordering new freezer door and gasket; ordrng 1 W11307257 (FZR DOOR SS) and 1 WPW10714545 (GASKET)"

Near Primrose Dr, Kyle, TX 78640
Kevin B.

Kevin B.

DRYER WHIRLPOOL GEW9200LW1 "arrived on site and inspected dryer and found thermistor reading is off, confirm control board and wiring is correct.no interior lint buildup found in dryer, job complete."

Near Gunnison Way, Kyle, TX 78640
James C.

James C.

WASHER MAYTAG MVWB725BW0 Arrived on site and tested operation. I found unit has an f51 error. Inspected drive system and found retaining bolt for rotor has backed out. Used blue lock tite to secure bolt and tested operation. I found the error did not return and unit working properly. Job complete

Near Silver Creek Dr, Leander, TX 78641
Andy  B.

Andy B.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to install previously diagnosed parts. Inspected unit and found rust due to manufacture defect. (See SD-QuickPic) Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Bridlewood Dr, Austin, TX 78727
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived onsite form customer complaint of SxS refrigerator leaking water in RF section. Found ice maker mold leaking water. Removed and replaced icemaker assembly. Observed water filling. Found no leaks. No other issues found. All water connections were dry at time of service.

Near Moores Mill Rd, Temple, TX 76504
Al R.

Al R.

DRYER WHIRLPOOL MEDB835DW4 "Arrived to inspect unusual dryer noise.Confirmed a humming noise inside the unit.During disassembly I found a damaged black sock logged in the blower wheel.Removed the item, reassembled and unit tested as designed.No lint buildup observed at the end of service.Customer satisfied Job complete."

Near Salt Fork Dr, Killeen, TX 76549
Steve C.

Steve C.

DRYER MAYTAG MGDB765FC0 "Arrived on site for the unit is not heating. Tested the unit and unit will rotate and tumble but no heat. All connections and fuses check good. Replaced the control and still nothing works. The unit will need a new motor, main harness, motor switch and blower wheel. ; ordrng 1 W10847984 (belt switch) and 1 W10907916 (harns-wire) and 1 WPW10349492 (wheel) and 1 WPW10508324 (motor-drve)"

Near Riley Cove, Round Rock, TX 78664
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job to replace gasket for icemaker door. After replacement test operation.

Near Brins Way, Dripping Springs, TX 78620
Joseph C.

Joseph C.

RANGE GE JGBP33CEH3CC "Arrived on site for “surface burners not igniting” complaint. Inspected unit and found spark module faulty. Ordering new. No leaks detected, at time of service.; ordrng 1 WB13K25 (spark module)"

Near Colony Park Dr, Austin, TX 78724
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site for “no ice production” complaint. Inspected unit and found icemaker inlet valve heater shorted. Removed and replaced freezer door. Refilled unit. Unit is performing as designed. No leaks detected, at time of service."

Near Amber Stream Ln, Manor, TX 78653
Wesley P.

Wesley P.

RANGE WHIRLPOOL SVE47100B

Near Euclid Ave, Austin, TX 78704
Steve C.

Steve C.

WASHER MAYTAG MVWC565FW1 Arrived on site for the unit will not turn on. Found the unit is unplugged. Plug the unit back in and found the drain pump will constantly be on. Found the control is resetting. The unit stopped draining and calibrated the unit. Unit works properly and all water connection were dry at the time of service.

Near Quail Cir, Hutto, TX 78634
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite for the dishwasher with the door not closing properly. Ms stated the door doesn’t stay close when the unit is running. I found a bur on the door catch and the door hinges bent. I replaced the catch and the hinges. The unit is working as designed. Call complete.

Near SANTALUZ Ln, Austin, TX 78732
Scott  M.

Scott M.

COOKTOP KITCHENAID KCGD506GSS00 Arrived on site for big yellow flames . Found unit need to be converted to propane . Used customers looking kit that came with unit . After conversion unit has proper flame on all burners . Nogas leaks detected at time of service . Job complete .

Near Needles Dr, Austin, TX 78746
Paul R.

Paul R.

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived onsite for the microwave to replace the previous diagnosed parts. I replaced the MW AM. I found the UI that was sent used. The box bands had been cut off, the box was taped, the inner bands had been cut off and the control removed from the bag. I tested the unit and the cavity light still would not come on and the F6E8 reappeared. I changed the oven appliance manager and had the same results. I explained to the customer that we would need to get with techline and get the call RS.

Near Lazy River Cove, Austin, TX 78730
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED4850HW "Arrived on site for customer complaint of unit not tumbling, I found broken belt, I replaced repair kit, unit tested good."

Near Cromwell Cir, Austin, TX 78741
Leonardo C.

Leonardo C.

COOKTOP LG LRE3061BD/00

Near San Marcos, TX 78666
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WEE510S0FW0 Arrived on site to replaced board. Replaced board test unit and broiler and bake working job complete.

Near Phalarope Dr, Buda, TX 78610
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW4855HW1 Arrived on site for washer making noise tested and inspected unit and found loose agitator. Removed and reseated and tighten properly. Tested unit and all operations are normal. No water leaks present at time of service.

Near Duval Rd, Austin, TX 78727
Joel G.

Joel G.

ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site to diagnose ice machine getting too hot and damaging cabinets. Ran diags, verified all functions are correct and work fine. Called source, spoke w/ Rick, and says ice machine needs to have 15 inches across, 34 inches minimum top to bottom and 24 inches front to back of clearance but ice machine itself is fine. Says only reason this would ever happen is if it’s not installed properly. No leaks detected."

Near Hester Way, Salado, TX 76571
Paul R.

Paul R.

REFRIGERATOR MAYTAG MFX2876DRM00 Arrived onsite for the refrigerator that starts dispensing water on its oWn and will also dispense ice on its own sometimes. I tested the unit multiple times for ice and water and the unit worked correctly every time. The unit never failed. Mr stated that if it happens again he will video it. Mr stated that after it happened the last time he unplugged the unit and shut the water off but since he re-powered the unit It hasn’t failed. I suspect multiple issues with the diodes in the harness to the valves and a UI issue that was corrected when the unit was power cycled but cannot get the issue to repeat at this time. I explained this to mr and also stated that the unit might have a bad valve or water pressure issue. The water pressure was slightly higher than normal but not high enough that it should have cause the water dispensing issue. Mr also stated he only opened the wall valve up a 1/4 turn and would leave it this way to see if this solves the issue

Near Spring Branch Trail, Austin, TX 78734
Wesley P.

Wesley P.

ICE MACHINE WHIRLPOOL KUIC15PHZS Arrived on site for needed bin thermistor. Advised customer on function and bypassed external drainpump due to pump failure. All else checks good. Advised that in line filter was 7 years old and needed to be replaced for proper filling function.

Near N Mopac Expy, Austin, TX 78759
Al R.

Al R.

DRYER WHIRLPOOL NED4655EW1 "Arrived to inspect dryer not cutting off.Problem was actually in the outlet.Voltage checks were L1/L2=0, L1/N=121, L2/N=119Customer notified of electrical repair and will contact an electrician for repairs.Customer also had washer on GFCI.Job complete"

Near Westover Dr, Killeen, TX 76542
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher and found vent is leaking, disassembled door and found gasket for vent has failed. Replaced deflector and vent and it is now operating properly. No water leaks from connections at time of service, job complete"

Near Dark Forrest, Kyle, TX 78640
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to level doors on refrigerator. Adjusted hinges and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Discreet, Horseshoe Bay, TX 78657
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site for food freezing. Checked door gasket good,removed icemaker assembly found foam gasket between icemaker housing and liner warped. Repaired foam gasket installed icemaker housing installed foam gasket seal correctly in liner."

Near Scull Rd, San Marcos, TX 78666
Wesley P.

Wesley P.

WASHER MAYTAG MVWB765FW3 Arrived onnsite and replaced bad valve. Unit is now operating as designed. Found standpipe to be clogge and NeEd’s plumber prior to use or there will be flooding. Advised customer accordingly. All checks good.

Near W 31st St, Austin, TX 78703
Robert J.

Robert J.

WASHER MAYTAG MVWB835DW2 Arrived on job for complaints of not starting. Found start button not working.After replacement test operation. No leaks detected at time of service

Near Deer Chase Trail, Austin, TX 78747
Clif L.

Clif L.

DRYER WHIRLPOOL WED5620HW0 Arrived on site to diagnose a dryer that is not responding properly to user input. Found failed control panel causing issue. Control panel will need to be replaced to complete repairs..; ordrng 1 W11378949 (PANEL)

Near Marina Dr, Kingsland, TX 78639
Thomas L.

Thomas L.

WASHER MAYTAG MVWB765FW3 Arrived on site to repair unit that intermittently will not start or turn off the end of cycle light. Tested unit and found lid lock failure code stored. Also found weak water inlet pressure.Also the control would not allow me to enter diagnostics. Replaced failed component and tested. All water connections were dry.

Near Hutto Rd, Georgetown, TX 78626
Wesley P.

Wesley P.

DISHWASHER IKEA IUD7555DS3 Arrived on site and found unit operating with leak in drain hose. Ordering drain hose to repair. ; ordrng 1 WPW10545278 (hose-drain)

Near Alegria Rd, Austin, TX 78757
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Arrived on job for complaints of noise. Found condenser fan blade not balanced. Replaced fan blade and test. Noise normal now.

Near Bearkat Canyon Dr, Dripping Springs, TX 78620
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for “uneven doors that don’t seal and freezing in fresh foods area” complaint. Inspected unit and found doors uneven, not allowing doors to seal properly. Adjusted doors to level condition. Instructed customer on proper shelf loading. Unit is performing as designed. No leaks detected, at time of service."

Near Coyote Call Way, Austin, TX 78725
James C.

James C.

COOKTOP WHIRLPOOL WCG51US6DS00 Arrived on site and found setting indicators missing from around knobs making it that the burner setting could only be visible and not set based on indicators. Installed new top and tested. Unit tests good. Job complete

Near Dusty Bend, Leander, TX 78641
Wesley P.

Wesley P.

DRYER WHIRLPOOL MGD6000AG1 Arrived on site and found lights and button function but no motor or heat function.

Near E 5th St, Austin, TX 78702
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KFCS22EVMS5 "Arrived on site for “water flooded icemaker and floor” complaint. Inspected unit and found icemaker and dual valve to be faulty. Removed and replaced icemaker and fill ted unit. Unit is performing as designed. No leaks detected, at time of service."

Near E 40th St, Austin, TX 78722
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSO48FMX01 Arrived onsite for the refrigerator that is cold in the freezer but warm in the refrigerator. I found the freezer at 5 degrees and the refrigerator at 50 degrees. I found no air flow into the RC from the FC. I found the dampener open. I found the sealed system working as designed. I disassembled the back wall of the freezer and found the foam block that prevents air from returning to the evaporator on the right side of the evaporator flipped 90 degrees allowing air to get by it and not go in the refrigerator. The frost pattern on the coil was good. The unit is working as designed and when we left there was 33 degree air coming thru the dampener. Call complete.

Near Golden Bear Dr, Lakeway, TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven not working. Test unit and found board not responding. Replaced board test unit and found glow ignitor not working correctly. Replaced ignitor test unit and unit pre heated to 350 job complete.

Near Shier Cove, Austin, TX 78745
Leonardo C.

Leonardo C.

RANGE JENN-AIR JES1450DS0 Arrived on site to test unit for bottom drawer not closing. Test unit and found drawer had come off the glides. Secured drawer to glide test unit and unit test good job complete

Near Nancy Gale Dr, Austin, TX 78735
Brandon C.

Brandon C.

WASHER LG WT7600HKA "Arrived on site for customer complaint of noise during cycle, found nail between tub and basket. I removed tub and nail, unit tested good.

Near Dryden St, Austin, TX 78748
Leonardo C.

Leonardo C.

OVEN ELECTROLUX FFEW2425QSC Arrived on site to test unit for panel not secured on right side. Test unit and found panel not sitting correctly on shell. Secured panel test unit and unit test good job complete.

Near Hedgewood Dr, Austin, TX 78745
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSC48QVS05 "Arrived on site for customer complaint of unit frosting in freezer section, found air leak, gasket not creating a seal. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WP2266901 (gasket-fip)"

Near Barton Creek Blvd, Austin, TX 78735
Lou S.

Lou S.

MICROWAVE KITCHENAID KMHC319EBS2 "arrived on site to install previously diagnosed and ordered part. Per technician CL’s diagnosis, I removed and replaced the main control board due to failure and tested. Unit operated as designed. Job completed."

Near Panorama Dr, Buchanan Dam, TX 78609
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site and inspected dishwasher and found rinse aid dispenser is not working. Replaced dispenser assembly. Dishwasher is now correct no water leaks from connections at time of service, job complete"

Near Legend Hill, New Braunfels, TX 78130
Thomas L.

Thomas L.

WASHER GE GTWN4250D1WS arrived on site for noisy operation during agitation. Tested unit to find that the outer tub is leaking badly into the shaft assembly. Both tub and shaft assembly will need to be replaced.

Near Scurry Pass, Georgetown, TX 78633
Joel G.

Joel G.

DRYER MAYTAG MEDB835DW4 "Arrived on site to diagnose dryer building up condensation. Ran unit and verified proper cycle temps. Laundry room is 68 degs and after drying a load, it will build up condensation. AC fan is blowing right on top of dryer also. Informed customer that the dryer can not produce any condensation as long as venting is clear, and per temps, it’s fine. Can turn AC vent off to prevent the air from blowing into laundry room but apart from that, nothing else can be done. Informed customer of regular venting."

Near Angelo Loop, Round Rock, TX 78665
Andy  B.

Andy B.

DRYER WHIRLPOOL WED49STBW1 Arrived on site for dryer not operating. Tested and inspected unit and found unit has failure issues with fuse and cutoff. Unit also has incoming voltage issues. Removed failed parts and replaced with new and instructed customer to have electrician come out for voltage issues. No other repairs are needed at this time.

Near Duval Rd, Austin, TX 78727
Thomas L.

Thomas L.

WASHER LG WM3670HWA "Arrived early to inspect a unit that vibrates badly in spin. Loaded unit with towels and observed wash, drain , and spin cycles. All operations were normal. all water connections were dry."

Near Goldridge Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH78019HZ1 Arrived on site to repair unit that is giving failure codes to the customer. She believes it was the stuck keypad code. She continually has to unplug the unit and re-plug the unit to be able to use it. Diagnosed unit to have a faulty control board. Replace control board and unit operate properly.

Near Sebastian Cove, Round Rock, TX 78681
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived on job for lower rack not able to pull out to load. Found wheels broken will need to replace wheels.; ordrng 4 W10195417 (wheel)s

Near S Lariat Cir, Dripping Springs, TX 78620
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site and tested operation. I found that the ice maker would not cycle in test mode. Installed new ice maker and tested operation. Unit tests good. Job complete

Near Honeysuckle Dr, Leander, TX 78641
Steve C.

Steve C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for the unit upper rack not working properly. Found the track on the left side completely broke off. Also found the adjusters on the upper rack is broken. Will need to replace both adjusters and both tracks. If needed will use the dish rack for the next visit. All water connections were dry at the time of service.; 1 W11259785 (track LEFT)

Near Co Rd 101, Hutto, TX 78634
Lou S.

Lou S.

DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer noises and temps. Upon further inspection, the customer advised the unit was making a loud noise when drying and it’s getting too hot. I tested temps in the unit on high temp setting and the max temp was 295 degrees. I raised the top panel and removed the front panel and drum and found a round object wedged in between the bearing ring and drum seal and was hitting the gaps in the bearing ring causing the noise. Removed the debris and lint. Also found that the belt is worn and fraying. I removed and replaced the dryer kit consisting of the belt, 2 rollers, and the pulley. i verified ohms to the element, fuse, and cutoffs. Tested the unit and it operated as designed. Cleaned lint from unit, job completed."

Near Shoals Pkwy, Burnet, TX 78611
Scott  M.

Scott M.

OVEN JENN-AIR PRG4810NP

Near Kittowa Cove, Austin, TX 78746
James C.

James C.

REFRIGERATOR KITCHENAID KBFS25EWMS10 "Arrived on site and installed new compressor, drier, stub, discharge tube and drain pan. Vacuumed system to clear and test for leaks. Charged system with 5 oZ 134a and tested for proper cooling. Temperatures coming down in freezer and fresh food. Instructed customer that the unit will take 24 hours to reach temperature and up to 48 hours for ice production. Job complete"

Near Canyon Vista Way, Austin, TX 78726
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on site to install parts I previously ordered. Found bin is too small and will not fit properly. Looked up parts on multiple sites and it is the correct part number but bin isnt. Pls see pics for reference to make sure we get correct part. Office to r/s with customer. ; ordrng 1 WPW10558423RESEARCH (ice-contnr)

Near Cliffbrake Way, Georgetown, TX 78626
Lou S.

Lou S.

COOKTOP KITCHENAID KCES956HBL00 "arrived on site to inspect cooktop not working. Upon further inspection, I tested each burner on the cooktop and found that the front left, middle and back right burners did not operate. I removed the glass cooktop and inspected the burners and connections and all looked good. Put the cooktop back on and turned off the unit at the breaker and then back on. Retested the burners and all operated as designed. I advised the customer of my findings and that the control had been reset. Job completed."

Near N Inwood Rd, Burnet, TX 78611
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site for refrigerator freezer warming and cooling. Tested and inspected unit and Called techline and spoke with Mike on findings (SR#7725456501) Was instructed that if needed to install data logger on unit to see where to go from there. Upon further inspection found bad controls and bi metal. Removed failed parts and replaced with new. Instructed customer that unit should be working properly. But if issues arrive we will need to install data logger. All operations appear to be normal. No water leaks present at time of service.

Near Red Sparrow Street, Austin, TX 78729
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site for “dented range panel” complaint. Inspected unit and found range panel dented. Removed and replaced range panel. Unit checks good. No leaks detected, at time of service."

Near Texana Trail, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site for no cool in fresh food. Found fresh food evaporator incased in ice. Defrosted evaporator,replaced thermistor,secured thermistor to correct location on flat end of copper suction line using foil tape and a zip. Installed new fan scroll assembly. Added sealer around water lines. Reassembled unit checked air flow good."

Near Martha Drive, Buda, TX 78610
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KUID308ESS1 "Arrived on site for ice machine not making ice . Ran diagnostics and found water valve had failed. Replaced valve . IM tray is filling normally now . Unit was starting to make a sheet of ice . No water leaks detected at time of service . Job complete."

Near Williams Ridge Way, Austin, TX 78731
Lou S.

Lou S.

RANGE WHIRLPOOL WFG320M0BB2 "arrived on site to inspect range oven leaking air from door. Upon further inspection, I found that the door was not installed correctly as the right hinge was not seated correctly. I removed the door from the unit then reinstalled it and both hinges were seated correctly and the door closed to make a good seal. Also, I found that the right top corner of the door sticks out further than the left. I found the outer door glass is slightly warped and creates a gap in the top right corner. I made several attempts to correct it, but it would not seal. I am ordering the outer door glass in black, both hinges, insulation and a CNOTE-LSO PER CUSTOMER REQUEST.No gas leaks detected during service.; ordrng 2 W10857234 (hinge-door)s and 1 W11025151 (insulation) and 1 WPW10535776 (glass-door BLACK)"

Near Beebrush Ct, Liberty Hill, TX 78642
Scott  M.

Scott M.

MICROWAVE KITCHENAID KMBP100ESS01 "Arrived on site ,replaced control panel . Tested unit ,heated cup of water up . Job complete ."

Near Twin Valley Dr, Austin, TX 78731
Joel G.

Joel G.

RANGE AMANA AGR5330BAS3 "Arrived on site to diagnose stove getting too hot up top by upper cabinet. When oven is in use, it will vent from the top and heat will rise and create warmer temps at the top. I added insulation to door. All of this is completely normal and informed customer. No leaks detected. Customer understands no repairs can be made to correct this issue as this is how it’s designed."

Near Leonardo Dr, Round Rock, TX 78665
Clif L.

Clif L.

DRYER MAYTAG MEDC465HW0 Arrived on site to diagnose a dryer that is taking too long to dry. Found clogged external venting causing element to overheat and shut down prematurely. Homeowner will need to have external venting clean to complete repair. There are no mechanical failures with the dryer and no further repairs to be done by appliance express at this time.

Near Augusta Dr, Meadowlakes, TX 78654
Joseph C.

Joseph C.

WASHER WHIRLPOOL MVWB765FW3 "Arrived on site for “drain pump stays on” complaint. Inspected unit, and found finishing nail to lodged in drain pump impeller. Removed nail. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Miranda Dr, Austin, TX 78752
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF760SADM2 "Arrived on site and inspected dishwasher and found no power showing on display, customer also asked why dishwasher might have a constant sour aroma. Inspected drain hose and found no high drain loop installed or corrected by previous technician visits. After correcting drain hose power has been restored and cycle shows 30 minutes remaining, canceled remaining cycle and replaced control board. Control board and labor is covered under one year of manufacture warranty from a previous replacement in January. Ran a diagnostic cycle and dishwasher completed properly. No water leaks from connections at time of service, job complete."

Near Marsh Oval, New Braunfels, TX 78130
Arthur B.

Arthur B.

REFRIGERATOR AMANA ASI2575GRS01 Arrived onsite for customer complaint of SxS refrigerator not cooling. Removed evaporator cover and found evaporator fan motor not running. Found good frost pattern. Removed and replaced evaporator fan motor assembly. Reassembly. Found good air flow coming from evaporator. No other issues found. All water connections were dry at time of service.

Near Susan Kay Dr, Lorena, TX 76655
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WML55011HB2 Arrived on site to test unit for unit not responding. Test unit and found bad control board. Replaced board test unit and unit test good job complete.

Near N Loop St, San Marcos, TX 78666
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW0 "Arrived on site and found washplate is no longer attached to gearcase, attempted t remove mounting screw and it is seized. Gearcase has failed and washplate and hub had to be broken to be removed. A new gearcase, hub, washplate, and motor parts will be needed to correct issue. No water leaks detected at time of service. Washplate is already in customer home.; ordrng 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W11035751 (gearcase) and 6 WP8533953 (screw)s and 1 WPW10006384 (drive belt)"

Near Timberhill Dr, New Braunfels, TX 78132
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF535SWHV00

Near Aries Ave, Killeen, TX 76542
Robert J.

Robert J.

MICROWAVE WHIRLPOOL KOCE500ESS06

Near Beckys Way, Dripping Springs, TX 78620
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT541SZDZ00 Arrived onsite for the refrigerator to replace previous diagnosed parts. I replaced the door and nameplate. The rest of the hardware was good. I heated the gasket to get it to seal properly and taped the door closed. I explained to the customer to leave the door closed fo 3 hours. Call complete.

Near 4 Points Dr, Austin, TX 78726
Andy  B.

Andy B.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for oven fan speed error code. Tested and inspected unit and found control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Ida Grove Lane, Austin, TX 78717
James C.

James C.

MICROWAVE IKEA IBMS1455DS00 Arrived on site and tested operation. I found start button not working. Inspected button and found clips on outer ring have broken and the circuit board has come off. Installed new outer ring and secured circuit board to ring. Tested operation and found unit working properly. Job complete

Near Autumn Fire Dr, Cedar Park, TX 78613
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site to replace the icemaker per the error code e5. Replace the icemaker and advise the customer to wait 24 hours. All water connections were dry at the time of service.

Near Lismore Ln, Pflugerville, TX 78660
Al R.

Al R.

REFRIGERATOR WHIRLPOOL KFIV29PCMS02 Arrived to inspect ice maker not working.Confirmed the complaint and tested the unit test 59 and ice maker motor never tired on.Removed and replaced the ice maker.Reassembled and unit now works as designed.Ice box fan was working.All water lines were dry at the time of service.JOB COMPLETE

Near Lake Park Rd, Belton, TX 76513
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and found power to unit but no control function. All else checks good. Ordering control and console to repair. ; ordrng 1 W11331275 (CONTROL) and 1 W11378949 (CONSOLE)

Near E 37th St, Austin, TX 78705
Thomas L.

Thomas L.

WASHER LG WM4270HWA Arrived on site to repair unit that does not dispense fabric softener. Check unit and found loose harness that cold water valve. Replaced and tested. All water connections are dry.

Near Dome Peak Ln, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on job for complaints of noise from icemaker. Found bail arm not secured in place causing noise. Corrected arm placement and test. No leaks detected at time of service.

Near Austin, TX 78748
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived on site to install previously diagnosed parts. will need to order needed parts and get authorization for labor. Office to schedule. 2 hour authorization is needed.; ordrng 1 SEENOTE (2 HOUR ) and 1 SEENOTE (AUTH NEEDED FOR PARTS AND 2 HOUR) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 4 W10908166 (LIGHT MOD)s

Near Glencarrie Ln, Austin, TX 78750
Joel G.

Joel G.

REFRIGERATOR KITCHENAID KSSC48QVS02 "Arrived on site to diagnose fridge high temp alert. Issue happened a week ago but all has been fine since. Temps are 38 in ff side and 1 in the frz at this time. Customer also said ice was clumping. Customer uses lots of crushed ice and requires ice bin and chute to be cleaned out at least 1-2 times a week to prevent this issue from happening but there isn’t anything to repair this issue, only prevent it as much as possible. All is normal at this time. No leaks detected."

Near Folsom Ct, Georgetown, TX 78628
Thomas L.

Thomas L.

REFRIGERATOR KENMORE 795.73167.610 Arrived on site for above normal temperatures in freezer section. Tested temperatures and found 36° in the fresh food section and -2° in the freezer section. Found that all components were working properly at this time. Found nothing that would indicate what might have happened. The customer told me that it went to about 34° in the freezer then it recovered and has been fine for several days. All water connections are dry.

Near Estrella Crossing, Georgetown, TX 78628
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFC704FPS00 arrived on site to repair unit for no ice production.38 degrees in fresh food section and -2 in freezer section and 32 degrees in ice box compartment. found that the icebox fan was not operating. However it does in diagnostics. All thermistors passed the test in diagnostics. Unpluged the unit for five minutes to try to clear control but that was unsuccessful. Unit will need new control board. Water connections are all dry. ordrng 1 W11333076 (CONTROL)

Near E Cimarron Hills Trail, Georgetown, TX 78628
Clif L.

Clif L.

DRYER WHIRLPOOL WED4850HW0

Near Panther Hollow Drive, Marble Falls, TX 78654
Joel G.

Joel G.

WASHER LG WT7600HKA "Arrived on site to diagnose washer IE error code. Fill/long fill error. Found lots of yellow beads blocking the filter at cold valve and was throwing the error code during rinse. Clear valve filter, ran unit and it fills fine. If unit fails again, valve will need replaced. No leaks detected. Informed customer to get plumber to service house valve as they have heavy corrosion."

Near Oakland Hills Dr, Georgetown, TX 78628
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave sparking/arcing. Upon further inspection, the customer advised that they were using the rack and the unit began to arc/spark. I found at the back right corner rack holder where the rack had raced on the interior wall. I contacted Techline and spoke to David and advised of the issue. David advised that the only time the rack can be used is if the customer is using the turntable and rack at the same time; otherwise, the rack cannot be in the unit. David suggested sanding the area and painting over the damage to fix the issue. Provided File #7725454977. I advised the customer that I would have to order the ticket touchup paint. I recommended that the customer not use the unit until repaired. I am ordering the paints.; ordrng 1 8212473 (tuchup) and 1 W10134625 (tuchup) and 1 WP4396174 (tuchup)"

Near Vickers St, Georgetown, TX 78628
Joel G.

Joel G.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site to diagnose oven temps out of range. Temps are about 100 degs out of range. Will need sensor and main board. Also, the lower side of the upper oven is really warped. Called source, spoke w/ Bruce, who says oven warped will not affect function of unit.; ordrng 2 W10859573 (sensor)s and 1 W11035600 (cntrl-elec) and 1 WPW10546517 (elmnt-bake)"

Near Reunion Lane, Georgetown, TX 78626
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not drying. Upon further inspection, I placed the unit in diagnostics showing no error codes. Unit operated as designed. Customer is using rinse aid. Also, customer has a water softener system. I found that the customer is using too much detergent. I made recommendations for detergent and rinse aid use and provided some use and care tips. No water leaks observed during service, job completed."

Near Sunset Vista Drive, Georgetown, TX 78628
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for unit is bowed. On the right side is slightly bowed. Readjusted the cabinet wrapper on the unit. Tested the unit and the unit is working properly.

Near Hubert R Humphrey Rd, Manor, TX 78653
Kevin B.

Kevin B.

WASHER MAYTAG MHW3505FW0 "on site and found washer is unplugged after reconnecting to power control panel will turn on but all buttons are unresponsive.No water leaks from connections at time of service"

Near Alamo St, Lockhart, TX 78644
Wesley P.

Wesley P.

RANGE KITCHENAID KSGG700ESS0 "Arrived onnsite and found f2e0 error. Replacing keypad per recommendation on service matters. Returning with controls also. ; , states that autho needed"

Near West Ave, Austin, TX 78701
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site and inspected dryer and found cut off has failed, replaced cutoff and dryer is operating properly again. Also found no airflow through lint screen and recommended to apartment resident that apartment maintenance will need to clean vent to exterior of building before it is used again. No lint buildup in dryer at time of service, job complete."

Near S Colorado St, Lockhart, TX 78644
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 Arrived on site and found grinding hinge plate. Used dremmel to correct shape. Unit is now not grinding. All checks good.

Near Daleview Dr, Austin, TX 78757
Al R.

Al R.

DRYER WHIRLPOOL WED4815EW Arrived to inspect dryer tripping the breaker.Turned unit on as customer added wet clothes to the unit.Unit never tripped the breaker.Customer will seek an electrician for repair to the outlet.Called Whirlpool Tech line and spoke with Steve at tech line SR #7725394687.Job complete Couldn’t duplicate the issue.

Near Settlement Dr, Round Rock, TX 78665
Andy  B.

Andy B.

REFRIGERATOR GE TPX24BRYAWW Arrived on site for refrigerator leaking. Tested and inspected unit and found failed water line and grommet. turned water off at wall to stop leaking until return trip. No water leaks present at time of service. ; ordrng 1 WR2X9245 (WATER TUBE )

Near Liberty Park Dr, Austin, TX 78746
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on job for complaints of not cooling and lights not working. Found thermostat for freezer shutting off too soon moved further from heater to allow more time in defrost. All switches test good will need control for lights. ; ordrng 1 W10830288 (cntrl-elec)

Near Boothill Dr, Austin, TX 78748
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS3218DHM01 Arrived to inspect side by side not producing ice.Con the customer complaint.Jumped ice maker and unit began rotating.Unit filled with water as well.Unit works as designed.All water lines were dry at the end of service.Temperatures inside customers home were extremely hot due to AC not working properly.Job complete

Near Weiss Ln, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived onsite for refrigerator not making ice, performed diagnostics found ice maker turned off. Instructed customer on ice maker operation. Confirmed ice maker did cycle once turned to the on position. Monitored cycle found ice maker was working"

Near Co Rd 245, Georgetown, TX 78633
Clif L.

Clif L.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site to diagnose an oven that is making unusual noise. Found convection fan blade and ballast causing abnormal vibration. Reshaped and reset fan blade to proper position and tested unit. Found all is functioning properly at this time.

Near Hi Fault, Horseshoe Bay, TX 78657
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for “no heat” complaint. Inspected unit and found heater burned out. Removed and replaced heater. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Shady Ln, Austin, TX 78721
Steve C.

Steve C.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site unit is overheating. Customer advised when using the unit the door handle and all the cooktop knobs gets extremely hot. Oven door temperatures are manufactured within UL & CSA standards for safety.

Near Cameron Rd, Pflugerville, TX 78660
Clif L.

Clif L.

OVEN WHIRLPOOL WFE515S0ES2 Arrived on site to diagnose an oven that is throwing an error code. Found F5 you want to ever saved in control indicating latch not operating. Tested unit and found no mechanical failures with latch assembly. And reinstall gasket has several clips had come out of mounting area. All is working properly at this time and no further repairs are needed.

Near Balcones Ridge Way, , TX 78605
Thomas L.

Thomas L.

WASHER WHIRLPOOL WFW70HEBW0 Removed and replaced leaking pressure hose. Tested unit at all operations are normal and there are no water leaks

Near Bartlett Peak Dr, Georgetown, TX 78633
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH1162XVB2 Arrived onsite for customer complaint of OTR microwave shorting our light bulb when switch is turned on and making popping noise. Tested unit found light switch relay in board is what making the popping. Advised customer of findings. Unit will need new control board assembly.

Near John Haedge Dr, Killeen, TX 76549
Luis M.

Luis M.

RANGE KITCHENAID KODE500ESS02 Arrived on site for paint chipping. Customer provided two pieces of chipped paint that was found in upper oven. Removed broil

Near Big Brown Drive, Dripping Springs, TX 78620
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived onsite for customer complaint of OTR microwave displays turns off intermittently. Confirmed issue. Removed and replaced control assembly. Reassembled and tested. Unit works as designed.

Near Bowfield Dr, Killeen, TX 76542
Robert J.

Robert J.

WASHER WHIRLPOOL WFW6620HC0 Arrived on job for complaints of sheet damaged in washer. Found high speed spin damaged sheets instructed customer to run low spin speed settings.

Near Austin, TX 78737
Arthur B.

Arthur B.

COOKTOP WHIRLPOOL WFE381LVQ0

Near Hogan Dr, Harker Heights, TX 76548
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for “moisture between doors” complaint. Inspected unit and found gaps between liner and cabinet. Applied adhesive to gap areas. Unit tests good. No leaks detected, at time of service."

Near Shady Ln, Austin, TX 78721
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE304GPS0 "arrived on site to inspect dishwasher not not closing. Upon further inspection, I found the unit uninstalled and pulled out a little ways. I found that the mounting brackets were cut too short and it couldn’t be mounted to the cabinets. Also, the left upper corner of the door was rubbing due to the installation not done correctly. Using the prescreened brackets I have, I measured them out and cut off the ends. I lowered the wheels in the back of the unit and re-installed the unit and leveled it. Tested the unit and it operated as designed. I advised the customer of my repairs. No water leaks observed during service, job completed."

Near Harvest Bend Ln, Cedar Park, TX 78613
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for customer complaint of 4 door refrigerator not making enough ice and not cooling properly. Ran test 34 and found ice box fan not moving. Also found UI LEDs dim and I sound. Found unit will need new UI to complete repair. All water connections were dry at time of service.; ordrng 1 W10848301 (cntrl-elec UI)

Near Oakdale Dr, Temple, TX 76502
Joseph C.

Joseph C.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site for “not completing cycles” complaint. Inspected unit and found drain line inserted too far into standpipe and coins between impeller and basket. Removed coins and adjusted standpipe to 4-4.5” from opening of standpipe. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service.

Near W St Johns Ave, Austin, TX 78752
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC604FSS00 "arrived on site to inspect refrigerator temps & ice maker. Upon further inspection, I tested temps in the FC=12 degrees and RC=49 degrees. Customer advised this has happened in the past and according to the notes in SD-Mobile, it’s occurred several times. I removed the lower vegetables pantry and found a large block of ice on the RC evaporator/cover. I advised the customer that they would need to defrost the unit before I could move any further due to possible damage to the Evap cover and evaporator if I removed the cover now. Customer signed the Waiver of damages from defrosting refrigerator and I advised to place towels around the unit to catch any water that leaks out of the unit. I will return with the prescreened parts and am ordering the UI control.No water leaks observed during service.; ordrng 1 W11039890 (cntrl-elec)"

Near Valderrama Ct, Austin, TX 78717
Joel G.

Joel G.

REFRIGERATOR KITCHENAID KSC23C8EYY02 "Arrived on site to diagnose fridge leaking and making noise. Found ff defrost issue and ice maker splashing water over when it fills. Found heavy amount of condensation on the back exterior wall. Temp where condensation builds up is 57 degs and where it doesn’t, it’s 81 degs. Called source, spoke w/ Steve, says that after taking care of ff defrost issue, it will stop condensation from building up. file#7725393290. Will need unit defrosted so we can make repair. Waiver signed for defrost. Will leave unit unplugged.; ordrng 1 W10816480 (fitting)"

Near Lazy Oaks Dr, Georgetown, TX 78628
James C.

James C.

WASHER MAYTAG MVWB835DW5 Arrived on site and tested operation. I found that the cold water valve is not closing causing water to drip into tub constantly. Installed new valve and found corrosion in hot water valve connection. Inspected fill hoses and found corrosion in hot water hose fitting. Instructed customer that the hoses should be replaced due to the corrosion causing a leak that is evident on rear of unit that has been happening prior to service. Water is turned off to unit due to leaking hoses. Job complete

Near Cole Dr, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for ice machine not producing ice. Performed diagnostics mode and tested operation. Found all operating. Found broken grid cutter. Will need cutter to repair. ; ordrng 1 SEENOTE (AFTER 12) and 1 W10783275 (grid-cuttr)"

Near Co Rd 245, Georgetown, TX 78633
Tyler B.

Tyler B.

REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site for unit making vibrating noise and creek noise when opening door. Found creek noise to come from Metal base found bolt loose, tighter and creek noise is gone. Found vibrating noise from cardboard bottom, customer confirmed that is the noise. Corrected with van stock noise pads. No leaks on site"

Near Malta Cir, Hutto, TX 78634
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site for the unit is not making ice. Tested the unit in diagnostics and received error code E5 for the ice maker. Found the icemaker will fill and rotate but the icemaker for thermistor has shorted. The unit will need a new icemaker.; ordrng 1 WPW10764668 (ice maker)

Near Lismore Ln, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job for complaints of frost. Adjusted hinges on freezer but will need gasket for icemaker door. ; ordrng 1 W10853439 (gasket)

Near Brins Way, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WEE510S0FW0 Arrived on site to test unit for bake or broiler not working. Test power and unit getting correct power and fuse checked good. Heck board and found board. Will need to order new control board W10894098. Office to reschedule ; ordrng 1 W10894098 (CONTROL BOARD )

Near Phalarope Dr, Buda, TX 78610
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrived on site and tested operation. I found the fresh food section at 61 degrees and the freezer at 1 degree. Inspected fresh food section and found the evaporator is completely frozen solid. Instructed customer that the unit will need to be unplugged and doors opened for 48 hours to thaw unit so that repairs can be performed. ;

Near Mindy Way, Liberty Hill, TX 78642
Robert J.

Robert J.

WASHER LG WT7600HKA

Near Dryden St, Austin, TX 78748
Joel G.

Joel G.

REFRIGERATOR LG LFX25974SW/05 "Arrived on site to diagnose fridge condensation on top of ice room compartment and not making ice. 15 degs in frz, 24 degs in ice room and 36 degs in ff side. Good frost pattern on evap indicating electronic issue. Called source, spoke w/ Terrance, says main board is faulty after doing checks on it, not allowing unit to keep temp. Gave me part number. Unit will also need ice room door gasket. No leaks detected and customer will take care of condensation that is forming while repair gets taken care of."

Near Longhorn Trail, Georgetown, TX 78633
Clif L.

Clif L.

COOKTOP WHIRLPOOL WCG51US6DS00 Arrived on site to diagnose a gas cooktop that was sparking igniters by itself. Found no mechanical failures with unit at this time. Advised homeowner most likely moisture had entered ignition switches causing electrical contact to activate spark modules and as moisture is now evaporator unit is working properly and all repairs are needed.

Near Three Creeks Drive, , TX 78611
Tyler B.

Tyler B.

WASHER GE GFW450SSMWW "Arrived on site for unit with loose basket. Found basket titled back, found rear shocks had popped out, was able to replace 2 back shocks. Tested unit and unit tested good. No further damage found. No leaks on site"

Near Shepherd Mountain Cove, Austin, TX 78730
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for condensation inside the u it. Test unit and found damper installed correctly on unit. Found hot air coming from outside vent temp at 92°.called techline and they said it will be normal if hot air is coming from the outside and customer inside of house at 71° File#7725400406

Near Groundhog Way, Austin, TX 78744
Andy  B.

Andy B.

WASHER MAYTAG MVWC416FW0 Arrived on site for washer stills making noise. Tested and inspected unit and found issues with wash plate/Agitator ordering parts no water leaks present at time of service.; ordrng 1 W10680217 (WASH PLATE ) and 1 W10836692 (AGITATOR )

Near Chuck Wagon Trail, Austin, TX 78749
Joel G.

Joel G.

REFRIGERATOR KITCHENAID KBFS20ECMS00 "Arrived on site to diagnose ice clumping together. Found ice maker tilted and causing it to leak. 15 degs in frz not cold enough. Accessed evaporator and found an incomplete frost pattern indicating a sealed system issue. Will need sealed system parts replaced, under 5 yr extended warranty parts and labor per SB web. Office to r/s and allow 2 hrs for repair. No leaks detected. ; ordrng 1 SV8404 (2 valve) and 1 WPW10143759 (dryer) and 1 WPW10317014 (evaporator) and 1 WPW10466675 (compressor)"

Near Fresh Spring Rd, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for unit sparking and not heating. Test unit and found burned capacitor and diode. Will need to order new capacitor W10850446 diode W11256462 and magnetron W10754299. ; ordrng 1 W10754299 (MAGNETRON ) and 1 W10850446 (CAPACITOR ) and 1 W11256462 (DIODE)

Near Briny Shell Way, Austin, TX 78748
Joel G.

Joel G.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose dishwasher not filling with water. Found lots of debris in dishwasher and in spray arms. Cleared debris in pump but getting heavy suds and spray arms not moving. Will need to replace parts. No leaks detected.; ordrng 1 W10906426 (cntrl-elec) and 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm) and 1 WPW10671905 (deterg disp asm)

Near Rochester Castle Way, Pflugerville, TX 78660
Clif L.

Clif L.

DRYER GE GTD45EASJ0WS Arrived on site to diagnose a dryer that will not continue to run. Found a broken belt in unit. Belt will need to be replaced to complete repairs..; ordrng 1 WE12M29 (BELT)

Near Azalea St, Kingsland, TX 78639
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 "arrived on site to inspect refrigerator temps. Upon further inspection, i tested the temps in the FC=72 degrees and RC=49 degrees. Checked the RC Evap and it had a good frost pattern; FC evap was dry. Also found that the UI display was showing half of the numbers. I obtained authorization from the office and removed and replaced the UI control and HV control. Once the unit was plugged in, it began to cool. I checked the temps in the FC section and they dropped within a few minutes. Tested for approximately 5-10 mins and temp continued to drop No water leaks observed during service, job completed."

Near Woodbine Cir, Georgetown, TX 78628
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFG710H0AE0 "Arrived on site for “unit not heating or getting up to preset temps” complaint. Inspected unit and found ignitor tip bent about a half inch away from housing tip. Realigned tip to factory setting and insured good ground to bake bar. Tested unit through five heating cycles, at 450 degrees Fahrenheit. Unit is performing as designed. No leaks detected, at time of service."

Near Barrow Ave, Austin, TX 78751
Arthur B.

Arthur B.

DRYER WHIRLPOOL MEDX655DW1

Near Cedar Creek Rd, Temple, TX 76504
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KFIS29BBMS00 Arrived onnsite and found frozen ff Evap. Advised customer that we should replace Evap fan motor harness and cover.; ordrng 1 W10633627 (motor-evap) and 1 WPW10501260 (cover-evap)

Near Exposition Blvd, Austin, TX 78703
Thomas L.

Thomas L.

REFRIGERATOR LG LFXS29766S/00

Near Oak Meadow Cove, Georgetown, TX 78628
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT108FZDB02 Arrived on job for complaints of not cooling. 120v to evaporator fan but not running. ; ordrng 1 WP2315539 (motor-evap)

Near Cotton Gin Rd, Kyle, TX 78640
Wesley P.

Wesley P.

COOKTOP JENN-AIR JID4436ES0 Arrived on site and found board . Sr# 7725394050 spoke with David who said number 2 assembly will repair our bad board. Ordering to repair. Will require 2MAN 2HOurs. Office to reschedule. ; ordrng 1 2MAN (2 HOURS) and 1 W10914323 (cooktop)

Near Upvalley Run, Austin, TX 78731
Joseph C.

Joseph C.

WASHER MAYTAG MVWC415EW1 "Arrived on site for “wash cycle not functioning properly” complaint. Inspected unit and found worn out gearcase. Wear has caused failure of cam, actuator and hub, as well. Ordering new gearcase. No leaks detected, at time of service. ; ordrng 1 W11035747 (gearcase)"

Near Northeast Dr, Austin, TX 78723
James C.

James C.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site and tested operation. Unit working properly at time of service and unable to duplicate failure. Customer stated it has happened about 4 times over the course of a year. Unit working properly at time of service. Job complete

Near Humble Live Dr, Leander, TX 78641
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal aside from prior diagnosed rollers.

Near Key West Cove, Austin, TX 78746
James C.

James C.

COOKTOP KITCHENAID KGCU467VSS02 Arrived on site and tested operation. I found several knobs rubbing on rings. Adjusted rings and tested. Unit tests good. Job complete

Near Houston, TX
Jonathan  S.

Jonathan S.

DRYER MAYTAG MEDB835DW4 "Arrived on site or dryer drum not turning. Tested voltage to unit and found within range. Performed diagnostics mode and checked fault codes, found none. Tested unit and found only humming noise. Turned drum while in run mode and found drum turning. Found failed motor. Gained access to motor and blower wheel. Removed blower and motor, is new motor. Assembly unit and tested. Found same result. Tested voltage when attempting to start unit and found found L1 dropping in voltage. Found floating neutral. Spoke with customer on failure. Will need contact electrician for repair, have electrical test voltage when dryer is drawing amps."

Near Rancho Bueno Dr, Georgetown, TX 78628
Thomas L.

Thomas L.

WASHER MAYTAG MVWB765FW2 Arrived on site to repair a unit for noisey operation. Loaded the unit with clothes to find the transmission is making a horrible clacking noise. Contacted the manufacturer and we agreed to replace the gearcase. AndrewSR# 7725400278; ordrng 1 W10752189 (screw) and 1 W11260238 (ROTOR )

Near Clubhouse Drive, Georgetown, TX 78628
Andy  B.

Andy B.

RANGE FRIGIDAIRE BGGF3045RFD Arrived on site to install previously diagnosed part. On arrival removed part from box and found broken in box. (See SD-QuickPic) ordering 2 ignitersordrng 2 316489403 (IGNITER )s

Near Sky W Dr, Austin, TX 78758
Robert J.

Robert J.

FREEZER FRIGIDAIRE FFFH17F2QWB Arrived on job for complaints of not cooling. Found defrost timer not advancing out of defrost on time.

Near Peggys Trail, Kyle, TX 78640
Wesley P.

Wesley P.

RANGE GE JS645SLSS Arrived on site to inspect cosmetically damaged cooktop. Found some light scratching. Advised customer to contact Ge as there is no cosmetic coverage. All checks good.

Near Screech Owl Drive, Pflugerville, TX 78660
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS965CIAH00 Arrived on site for refrigerator not dispensing water. Tested and inspected unit and found failed dispenser valve. no water leaks present at time of service..; ordrng 1 WPW10341320 (VALVE )

Near Mistyglen Cir, Austin, TX 78746
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE704DSS0 Arrived onsite for the dishwasher not responding. I found voltage to the control panel and it completely dead and non responsive. I replaced the control panel and tested the unit. The unit is working as designed. Parts are covered under manufactures warranty and the labor is covered under AE 1 year warranty. Call complete.

Near Azure Shores Ct, Austin, TX 78732
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for unit not turning on. Test power and found power was correct at outlet. Found power cord had loose connections. Removed side panel secured power cord connection test unit and unit test good job complete. No leaks present at this time.

Near Silo St, San Marcos, TX 78666
Leonardo C.

Leonardo C.

DISHWASHER HOTPOINT HDA2000G00WW Arrived on site to test unit for unit not filling with water. Test unit and unit filling with water unit spraying water and unit draining correctly. Could not duplicate problem unit working as designed.

Near Rio Grande St, Austin, TX 78701
Al R.

Al R.

COOKTOP WHIRLPOOL WCG97US0HS00

Near Freeman Park Dr, Round Rock, TX 78665
Paul R.

Paul R.

BUILT IN COFFEE JENN-AIR JBC7624BS00 Arrived onsite for the coffee maker that just keeps saying add beans. I found the grinder not grinding correctly. I made adjustments to the grinder and tested the unit. The unit is working as designed. Call complete.

Near Fossmoor St, Austin, TX 78717
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site for unit not cooling. Found no frost on evaporators. Check compressor found running and hot to touch. U it will need sealed system repair to complete. No leaks on site ; ordrng 1 CNOTE (OFFICE RS ) and 1 CNOTE (3HR) and 1 TJ90SF8404 and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)

Near Winding River Trail, Round Rock, TX 78681
Steve C.

Steve C.

RANGE AMANA AGR5330BAS3 Arrived on site to replace the lightbulb due to not turning on. Replaced The lightbulb and tested the unit. Unit working properly and no gas leak present.

Near Lyndsey Marie Lane, Pflugerville, TX 78660
Joel G.

Joel G.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to diagnose dishwasher not filling with water. Ran diags and verified valve activated but not filling. Found screen on valve severely plugged up with a gummy substance. Cleared and verified operations and no leaks.

Near Fairway Ridge Rd, Georgetown, TX 78633

View More