We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Belton, TX 76513
Robert
Job Details: 11/14/2024
WFES3030RS0 Arrived on site for a range tripping breaker and missing gasket. On arrival found gasket was off replaced part#w11542153 works great. Flipped breaker back on and checked polarity L1 to L2 (248.1) L1 to N (124.1) L2 to N (123.8) G to N (000.0) High Amp draw (14.76) and Low Amp draw (10.41) Removed ground wire and preheated to 500 degrees temperature reached without tripping breaker. Rewired ground back on and preheated to 500 degrees temperature reached without tripping breaker. Product works as its designed. Notified client if it happens again to notified home builder and whirlpool. Let client know to leave on for one hour and a half calling whirlpool safety sr# 7740326443 .
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AS0
Near Copperas Cove, TX 76522
Robert
Job Details: 11/14/2024
WFE510S0AS0 Arrived on site for a range with burner issues. On arrival verified issue with the front left burner on high heat client has to lower temperature to keep from burning food . Replaced part #wpw10434452 tested product works as it's designed.
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near Harker Heights, TX 76548
Robert
Job Details: 11/14/2024
JBSS48E22L00 Arrived on site for a refrigerator freezing food. On arrival everything looked good even the food I checked the ohms on ohms on the thermistor 0.690 replaced part #wp2188820 product works as it's designed no water leaks visible from watersupply.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS
Near Round Rock, TX 78665
Andrew R
Job Details: 11/14/2024
Arrived onsite for range not secured on back. Upon arrival no answer at the door. I called the customer and he stated he was trying to cancel as he had already secured the back of the range and closed out the house. Unit is secured. Call complete. No parts installed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hutto, TX 78634
Andrew R
Job Details: 11/14/2024
Arrived onsite for dishwasher not washing dishes. I ran a diagnostics test and found F4E3 Wash motor failure present. I confirmed in a test cycle that the wash motor was not operating. Voltage to the wash motor checked good. The motor has failed and needs a pump and motor replaced. I replaced the pump and motor and unit is now washing as designed. No water leaks present at time of service. Call complete. Installed W11025157 MOTOR ASSM.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Round Rock, TX 78665
Andrew R
Job Details: 11/14/2024
Arrived onsite for broil feature not working correctly. Upon arrival I found the ignitor to be working and flame to be present. I tested the temp and found the unit to be cycling correctly to set temp of 500 degrees. Upon talking to customer he stated that he was going off of the manual which said to place food in after 5 minutes of setting pre heat. The reason as to why he was getting raw food is because the oven is not hot enough within 5 minutes of preheat to cook the food. Unit is operating as designed at time of service. No gas leaks present. Call complete. No parts installed.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near Hutto, TX 78634
Andrew R
Job Details: 11/14/2024
Arrived onsite for oven not igniting. Upon arrival I found there to be no gas coming through the oven. I checked the board on the back MODULE A W. I found the harness to check good but the board not sending gas to the oven. I replaced the MODULE A W. The unit now ignites and has gas coming through. Unit is now operating as designed. No gas leaks present at time of service. Call complete. Installed W10860916 MODULE A W.
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Round Rock, TX 78665
Andrew R
Job Details: 11/14/2024
Arrived onsite for dryer making loud noise. I confirmed noise was occurring again. I found the blower wheel and rollers to be good and the motor was also not the issue. I found the blower housing to be touching the vent causing the loud noise. I adjusted the housing and the noise is no longer present. Unit is operating as designed at time of service. Call complete. No parts installed. Unit moved to 1309.
We serviced a
WHIRLPOOL WASHER
Model LSQ8500JQ2
Near Pflugerville, TX 78660
Scott
Job Details: 11/14/2024
"Arrived on site ,replaced drive tube , gearcase ,motor coupler W10820043, 3360629, 285785, 285753ARan test wash all checked normal . No water leaks detected at time of service . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Pflugerville, TX 78660
Scott
Job Details: 11/14/2024
"Arrived on site for fridge not making ice . Tried reset button , ice maker not functioning. Replaced ice maker W11284458. Ran harvest ,all checked normal. No water leaks detected. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Pflugerville, TX 78660
Scott
Job Details: 11/14/2024
Arrived on site for dead dryer . Found thermal fuse had failed . Replaced fuse WP3392519. Checked element and thermostats . Nothing in lint trap or blower housing . Getting correct voltage at terminal block . Replaced fuse . Ran temp and air flow checks and found air flow restriction. Recommend customer have exterior vent cleaned . Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near Waco, TX 76710
Sterling
Job Details: 11/14/2024
On arrival verified complaint of error code and no function. Found f1 e 0. Verified voltage and polarity. Replaced main control and verified all elements now work on surface and in oven. Unit is now working correctly. Job complete installed w11548749
We serviced a
MAYTAG DRYER
Model LDE9206ACE
Near Austin, TX 78734
Andrey
Job Details: 11/14/2024
"Arrived on site to test unit for vibration, tested unit found 2 drum rollers ceased and a worn out belt, replaced parts and tested, unit is now running as designed, job complete installed 2x12001541, WPY312959"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Waco, TX 76710
Sterling
Job Details: 11/14/2024
"On arrival verified compliant of noise. On inspection no noise was noted, no recordings of noise by customer. Unit is cooling correctly as ice harvested during inspection but whole unit was empty of food unable to take a product temp. No excessive frost or condensation and no gapping in liner. Unit is currently working as designed. Job complete no parts installed."
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC1
Near Austin, TX 78746
Andrey
Job Details: 11/14/2024
"Arrived on site to test unit for not heating, tested unit found flames sensor glass cracked and shorted igniter, replaced part and tested, burner is now igniting but shortly cuts out, replaced coils and tested, unit is now running as designed, no leaks detected job complete installed WP338906, 279311, WPW10328463"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Temple, TX 76502
Sterling
Job Details: 11/14/2024
On arrival verified complaint of unit needing tub replaced. Replaced tub per previous diag and verified unit function. Job complete no leaks detected during service. Installed w11219115.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Austin, TX 78734
Andrey
Job Details: 11/14/2024
"Arrived on site to test unit for errors, tested unit found lid lock struggling to engage, replaced latch and tested, unit is now running as designed, no leaks detected job complete installed W10810403"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Little River-Academy, TX 76554
Sterling
Job Details: 11/14/2024
On arrival verified complaint of unit not draining. Replaced harness wire per previous diag. Unit is now working correctly. Ran drain and spin to remove excess water and confirm spin for customer. Job complete installed w11643701
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78734
Andrey
Job Details: 11/14/2024
"Arrived on site to test unit for not washing properly, tested unit found wash motor not engaging, replaced sump assembly and tested, unit is now running as designed, no leaks detected job complete installed W11665769"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Driftwood, TX 78619
Andrey
Job Details: 11/14/2024
"Arrived on site to test unit for loud noise, tested unit found noise coming from damper in RC, replaced damper and tested, unit is now running as designed, job complete installed WPW10479155"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Lacy Lakeview, TX 76705
Sterling
Job Details: 11/14/2024
On arrival verified complaint of not completing cycle. On inspection found broken harness to drain pump. Soldered and repaired wire harness and sealed in a heat shrink with adhesive to prevent moisture. Ran diag cycle and confirmed function of unit. Job complete no parts installed.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, TX 78747
Tim M
Job Details: 11/14/2024
"Arrived on site to replace previously diagnosed part. Applied power to unit, drain pump engaged immediately. No kinks, punctures, or restrictions in the pressure hose. Replaced control (W11608056) and tested, unit is now running as designed, no leaks detected, job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Austin, TX 78744
Tim M
Job Details: 11/14/2024
"Arrived on site to test unit for not draining. Verified issue, drain pump engaged but does not drain. Removed drain hose and found knockout plug has not been removed on the disposal. Removed plug and tested unit, unit is now draining. All other components are properly engaging and unit is running as designed, no leaks detected, no parts installed, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Austin, TX 78741
Tim M
Job Details: 11/14/2024
"Arrived on site to test unit for noise. Upon arrival customer presented video, during agitation unit is making a squeal noise. Entered diagnostics and ran a cycle, water has been shut off to the building so could not test the water parts, but during agitation and spin, heard loose components underneath the unit. Inspected underside and found rotor cover has been scraped on the floor indicating unit has been overloaded. Removed cover and found rotor completely loose due to the rotor bolt being backed out. Removed rotor and inspected slider, found visible wear marks. Replaced rotor (W11260238) and slider (W10734521) and tested unit, noise has been eliminated and unit is now running as designed. Advised customer to not load the unit more than 40% of the basket. If issue returns advise returning with gear case rebuild parts. No leaks detected, job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JBSFS48NMX00
Near Leander, TX 78641
Daniel A
Job Details: 11/14/2024
"Arrivd on site to inspect refrigerator with door alignment issue. Upon further inspection, I found that the fridge was un level. There was a gap at the top corners of the door near the cabinet. I adjusted the fridge by raising the front legs slightly. The fridge is now level and the gap is gone. I verified that the gaskets ere sealing properly. No water leaks observed during service. No parts needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ0
Near Leander, TX 78641
Daniel A
Job Details: 11/14/2024
Arrived on site to install previously diagnosed and ordered part per previous technician I installed the tub and screws. I ran a test cycle and the dishwasher is operating as designed. No leaks observed at the end of service. W11551549 W11409866
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78749
Tim M
Job Details: 11/14/2024
"Arrived on site to test unit for unit not heating. Upon arrival customer stated when starting a bake cycle unit does not ignite. Verified issue, glow igniter is not engaging and relays are not clicking on the control. Replaced control (W11126814) and igniter (W11176454) as precautionary. Tested unit, unit is now igniting properly and heating. Unit is running as designed, no gas leak detected, job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Buda, TX 78610
Tim M
Job Details: 11/14/2024
"Arrived on site to test unit for strong gas odor. Upon arrival customer stated whenever the oven is in use it produces a strong gas smell to the point they have to open windows up. When unit is now in use there is no gas smell. Tested unit, unit is receiving proper voltage and has correct polarity. Started a bake cycle, when burner tube ignited noticed the flames are being pushed away from the burner holes too far. Also noticed the air shutter is open too much causing an improper air to gas ratio and allowing a larger amount of unburned gas into the atmosphere, producing a strong gas odor. Closed air shutter to about 10% open and tested unit, smell has been eliminated and the flames are now burning blue and a lot cleaner. Contacted SAFETY to document SR#7740280686, per SAFETY no further repair needed. Unit is now running as designed, no gas leak detected, no parts installed, job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Leander, TX 78641
Daniel A
Job Details: 11/14/2024
Arrived on site to inspect dishwasher door falling open. Upon further inspection I checked the hinges and found the right hinge had failed and was no longer holding the weight of the door. I replaced the right hinge and the door is now operating as designed. No water leaks observed during service. W11712996
We serviced a
JENN-AIR DISHWASHER
Model JDAF5924RM0
Near Leander, TX 78641
Daniel A
Job Details: 11/14/2024
"Arrived on site to inspect dishwasher with no power. Upon further inspection, I checked voltage from the wall and found that the switch to the outlet which the dishwasher was plugged in to was switched off. The customer was unaware that this switch existed, after restoring power I placed the dishwasher into diagnostics and observed no error codes. I ran an automatic test cycle and the dishwasher has no issue. No water leaks observed during service. No parts needed."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Austin, TX 78741
Tim M
Job Details: 11/14/2024
"Arrived on site to replace previously diagnosed part. When removing drain pump found that a t-shirt has gone in between the basket and tub and got sucked into the drain pump. Due to stuck t-shirt, unit would not drain properly or get up to proper speed. Replaced drain pump (W10919003) and removed t-shirt. Unit is now running as designed, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Andice, TX 78628
Daniel A
Job Details: 11/14/2024
"Arrived onsite to inspect dishwasher not starting a cycle. Upon further inspection, I placed the unit into diagnostics and observed error code 4-3 (motor not running) I found that the rotor had seized. replaced the pump and motor and retested the unit. The dishwasher is now operating as designed. No water leaks observed during service. I noticed that the top rack stops were not securing properly. I replaced the stops. W11613480 WP8565925"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Georgetown, TX 78633
David Z
Job Details: 11/14/2024
"Arrived on site to diagnose refrigerator that was not cooling in RC and had some ice. Found RC evaporator cover was completely frozen over and moving no air. Found unit falls under service pointer W11512766 for RC cooling issues. This says to replace UI with new version which has updated fan run times. I replaced the UI, control, and Fan Scroll to remove all possible causes. Advised on defrost procedure to resolve the remaining ice buildup. Unit is now unplugged and defrosting. Call completed. Parts used - W10822640, W11172798, W11098695."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBE01
Near Jarrell, TX 76537
David Z
Job Details: 11/14/2024
"Arrived on site to diagnose refrigerator producing next to no ice. Found ice bucket empty. I jumped the icemaker to test and harvest, and I found the stripper arm would rotate a little bit and stop, move a little more and stop, basically unable to eject the cubes from the tray, likely due to a failed mold heater or weak motor. Replaced icemaker to resolve. Tested unit and confirmed a fill and no issues harvesting on replacement. Repair completed. Parts used - WPW10300024."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Georgetown, TX 78626
Gerry C
Job Details: 11/14/2024
WRS315SDHM12 Arrived to install doors. I found the machine had been swapped by the MFG and I updated the information. Both doors were required and I installed. The refrigerator had just been installed into the unoccupied apartment. No leaks observed during service.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Georgetown, TX 78628
Wesley
Job Details: 11/14/2024
"Arrived onsite and found unit operating with door lock engaging during normal oven use, multiple incidents. Performed fault code check and control reset in diagnostics menu. Tested oven for preheat to 425 and did not fail. Attempted to gain access to control box and found oven improperly installed insufficient bottom support making impossible to safely remove oven for service. Advised customer that the oven installation bottom support should be reinforced so the oven does not fall into the under drawer compartment."
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Georgetown, TX 78633
Wesley
Job Details: 11/14/2024
"Arrived onsite and found unit operating with failed function, found breaker tripped and mushy unable to reset and get both legs of power. Advised customer that the breaker would need to be replaced to restore function. All else checks good. No parts."
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Austin, TX 78758
James K
Job Details: 11/14/2024
"WFES3530RS0 Arrived on site for top panel dent. Upon arrival, confirmed dent on control panel (picture attached). Proceeded to replace W11707152 panel control. Tested unit and now unit is functioning as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Georgetown, TX 78633
Wesley
Job Details: 11/14/2024
Arrived onsite and found unit operating with condenser rattle. Used foam to isolate and dampen the rattle. No parts used. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Georgetown, TX 78633
Wesley
Job Details: 11/14/2024
"Arrived onsite to unit 9111 for washing machine that was not spinning the clothes out well, tested in diagnostics. Test 12. No error codes. No function issues with motor and spin and drain. Advised customer on findings and design. Advised that large loads or otherwise unbalanced loads may not fully spin out due to off balance load detection programming."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, TX 78758
James K
Job Details: 11/14/2024
"WRS331SDHM06 Arrived on site for unit doors not sealing. Upon arrival, customer mentioned the FC had frost buildup and door was slightly ajar. Proceeded to inspect unit and found water filter door open, causing bottom freezer door to catch and not close properly. Closed cap and also proceeded to grease top left hinge for better closing. Tested on multiple occasions and now unit is functioning as designed. No water leaks detected at this time. No parts replaced"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Austin, TX 78758
James K
Job Details: 11/14/2024
"WTW7500GW2 Arrived on site for unit making loud banging noise. Upon arrival, found suspension to be faulty. Checked errors and found F7E0 loss of power, F0E5 off balance, F0E3 overload and F2E1 stuck key. Cleared codes. Proceeded to replace W11130359 suspension. Tested unit and now unit is functioning as designed. No water leaks detected at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Mart, TX 76664
Jonathan M
Job Details: 11/14/2024
Arrived on site for a dishwasher that is not washing dishes. Inspected unit and work area. The customer advised that the unit will fill with water and then drain but will not do anything else. I ran the unit three diagnostics and found an F4 E3 (wash motor not running) error code. I did confirm that the wash motor would not run. I replaced the washer motor and tested the unit. I found the unit working and operating as designed with no leaks present during operation. Call complete. W11025157.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD708MSS00
Near Temple, TX 76502
Jonathan M
Job Details: 11/13/2024
"Arrived on site for a refrigerator that has an ice ball forming in the freezer section. Inspected unit in the work area. The customer stated that the unit was working just fine in terms of temperatures and everything else but that she was having water leaking and forming an ice ball right underneath the icemaker. I did confirm the customer complaint and found water leaking from the icemaker. I found that the icemaker itself was unlevel and spoke to SW. Due to the fill tube being on the other side of the icemaker, I was advised to just go ahead and adjust the icemaker to a more level position to see if that fixes the issue. Readjusted the icemaker and advise the customer to call back if any other issues persist. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Round Rock, TX 78665
Andrew R
Job Details: 11/13/2024
Arrived onsite for previously diagnosed parts. I replaced the harness and the unit will fill but when in agitate I noticed the agitator to spin in one direction and stop. I also noticed the cold valve to be trickling water into the basket. Water pressure at the line is good indicating a valve failure. I found error codes present. F7E5 F8E. These indicate shifter failure and long fill. I replaced the actuator and the unit goes through cycles with no issue now. Valve will need to be replaced for cold water to fill properly. Ordering W11210463 valve. Office to RS. Installed W11481722 ACTUATOR AND W11652038 LOWER HARNESS.; ordrng 1 W11210463 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near San Marcos, TX 78666
Andrey
Job Details: 11/13/2024
"Arrived on site to replace previously diagnosed control, replaced and calibrated unit, ran diagnostics all components are now running properly, customer stated that unit goes off balance even on smaller loads, inspected tub and found about 50% of the holes are not punched through, will need to replace basket to fix issue ordering basket office to reschedule ; ordrng 1 W11172199 (Basket)"
We serviced a
WHIRLPOOL COOKTOP
Model JGD3536BS00
Near Horseshoe Bay, TX 78657
David Z
Job Details: 11/13/2024
"Arrived on site to install new regulator to resolve low gas pressure/inconsistent flame. Replaced regulator and tested unit. Took some time before flame would finally ignite, and once it did flames were perfect. Adjusted igniter on bottom center burner and retested. Found in retest that unit was no longer dispensing gas afterwards. Removed gas line and found gas is running through line, but no longer moving through regulator. Tried to apply some pressure to plunger and got no improvement, tried again and plunger freed, and then stuck. Regulator was defective. Ordered new regulator and set return visit for 11/20. Customer would like earlier service if possible. ; ordrng 1 W11087445 (Regulator)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Smithville, TX 78957
Joe Z
Job Details: 11/13/2024
"Arrived on site for makes noise. Upon arrival, customer played video. Raised unit to inspect lower components. Found rotor bolt on floor. Inspected rotor and is good. Secured bolt. Test unit and is operating as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Hutto, TX 78634
Gerry C
Job Details: 11/13/2024
WRS555SIHZ00 Arrived to inspect no ice. I found the ice maker would not find the home position consistently and I removed and replaced. Further inspection revealed a significant amount of ice within the ice bin lower half and all around the ice chute area. I found the chute door would not consistently close and several times it stayed approximately 1/2 open. Office to order separator. No leaks observed during service. ; ordrng 1 W11678832 (Separator)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Spicewood, TX 78669
Leonardo
Job Details: 11/13/2024
Arrived on site to test unit for unit leaking. Test unit and found damaged tub gasket on left side creating a leak. Replaced tub gasket test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS22
Near Dripping Springs, TX 78620
Leonardo
Job Details: 11/13/2024
Arrived on site to test unit for console locked. Tried to unlock the unit and would not respond. Replaced console test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near VLG O THE HLS, TX 78738
Leonardo
Job Details: 11/13/2024
Arrived on site to test unit for no power. Test unit and found light switch turned off under sink. Turned light switch on test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS1
Near Bee Cave, TX 78738
Leonardo
Job Details: 11/13/2024
Arrived on site to test unit for unit not working. Test unit and found unit working as designed at this time. Unit is filling with water and draining no leaks present no water at float. Job complete.
We serviced a
JENN-AIR COMPACTOR
Model TC707S4
Near Smithville, TX 78957
Joe Z
Job Details: 11/13/2024
"Arrived on site for latch not operating. Upon arrival, inspected unit and found container latch assembly is worn and latch comes out of position. Need to replace latch assembly. Ordering latch assembly. Office to reschedule ; ordrng 1 675379 (Latch assembly)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Bastrop, TX 78602
Joe Z
Job Details: 11/13/2024
Arrived on site to replace crisper drawer W11115324 that has failed. Job complete ; O-emld tckt
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS01
Near Leander, TX 78641
Lou
Job Details: 11/13/2024
"Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised they have found water puddling in front of the unit and it doesnt happen every day. I checked the freezer bottom and found a block of ice (photo) that led up to the evaporator drip pan. I found food debris at the drip pan/drain hole as well. I removed the ice and debris and pulled the unit out and removed the drain tube to find debris inside the tub blocking water flow. I cleared the tube and re-installed and it and tested. Unit is operating as designed. No water leaks observed during service, job completed. No parts installed."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW
Near Manor, TX 78653
Joe Z
Job Details: 11/13/2024
"Arrived on site for not filling. Upon arrival, ran diagnostics and get error codes F7-E1 tachometer missing or wrong signal, F7-E7 motor unable to reach max rpm. Test valves and are dispensing water. Ran test cycle and operated correctly. Raised unit to inspect lower components. Actuator, capacitor, an motor are good. Found shifter arm on cam is harder than usual to switch positions. After moving shifter back and forth, actuator is able to shift into position. Need to replace cam. Ordering cam, belt and actuator. Customer loaded machine and is operating for now, but will fail again. Office to reschedule ; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11481722 (Actuator)"
We serviced a
KITCHENAID OVEN
Model KSGB900ESS8
Near Austin, TX 78753
Joe Z
Job Details: 11/13/2024
Arrived on site to install previously ordered part. Replaced harness W11465360. Unit now powers on. When setting clock F2-E1 stuck key code appears. Test cook top and all burners except center burner are operating. Was not initially able to test oven due to burned up control and harness. Need to replace control panel and center burner. Ordering burner kit and control panel. Office to reschedule ; ordrng 1 W11662377 (Burner kit) and 1 W10913685 (Control panel)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78756
Joe Z
Job Details: 11/13/2024
"Arrived on site for display not operating. Upon arrival, test unit and getting partial display. Am able to test unit and operates correctly. Need to replace console. Unit is stacked and in closet. May need 2 men. Ordering console. Office to reschedule ; ordrng 1 W11378949 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Georgetown, TX 78628
Lou
Job Details: 11/13/2024
"Arrived on site to install previously diagnosed and ordered parts. Due to the compressor failure, I evacuated the system and cleared it with Nitrogen. Removed and replaced the compressor, access valve, and UV dye drier and vacuumed the system down to -30/0psi. Checked all welds and all were good/no leaks. Installed 64g of R600 refrigerant and tested the unit. Unit is beginning to cool and not tripping the breaker. No water connections to the unit and no leaks observed during service, job completed. W11557671, WPW10143759, W11506635"
We serviced a
JENN-AIR OVEN
Model JGRP548HL05
Near Austin, TX 78733
Leonardo
Job Details: 11/13/2024
Arrived on site to test unit for both oven bake not coming on. Test unit and found both igniters are completely disconnected. Secured connection and large oven not if not fall the way around. Will need to order new orifice LP kit rescheduled for 11/20 ; ordrng 1 W11428599 (Lp kit)
We serviced a
KITCHENAID OVEN
Model KOCE507ESS22
Near Austin, TX 78735
Leonardo
Job Details: 11/13/2024
Arrived on site to test unit for support broken and vent damaged. Secured element with me support and will need to order new vent office to reschedule ; ordrng 1 W11598191 (Vent)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Leander, TX 78641
Lou
Job Details: 11/13/2024
"Arrived on site to install previously diagnosed and ordered part(s). Due to the vent failure, I removed and replaced the vent and tested. At the end of testing, I checked for error codes and found F10E3-vent motor failure. I removed and replaced the main control and retested and the unit is operating as designed. No water leaks observed during service, job completed. W11649995, W11629914"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Georgetown, TX 78628
Lou
Job Details: 11/13/2024
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=8 degrees & RC=39 degrees. I placed the unit in diagnostics and tested the ice maker in test 56 and found E5 error. I tested the harvest in test 57 and it operated as designed. I tested the fill tube in test 45 and I could hear the valve energize, but no water went into the tray. I found ice on the front of the ice bin door and under the ice bin door gasket (photos). Also found the ice bin door gasket badly crimped (photo). also found the unit doors had been removed during installation and not properly re-installed. I adjusted the RC doors and leveled the unit. I am ordering the fill tube heater, ice bin door, dual valve and will return with all prescreened parts, along with CNOTE-LSO PER CUSTOMER REQUEST. Scheduled return service for 11/20/24. No water leaks observed during service and no parts installed today. RETURNING TECH TO REPLACE THE ICE BIN DOOR, ICE MAKER, FILL TUBE HEATER, HV CONTROL AND TEST BEFORE REPLACING THE DUAL VALVE.; ordrng 1 W11226501 (Fill tube heater) and 1 W11399564 (Ice bin door) and 1 W11482383 (Dual valve)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Leander, TX 78641
Lou
Job Details: 11/13/2024
"Arrived on site to install previously diagnosed and ordered part. Due to the lower main harness failure, I removed and replaced the lower main harness and calibrated the unit. Tested in diagnostics and unit is operating as designed. No water leaks observed during service, job completed. W11643701"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Georgetown, TX 78628
Lou
Job Details: 11/13/2024
"Arrived on site to inspect refrigerator no cool. Upon further inspection, the tenant advised that the freezer section is the only one cooling. I inspected the FC evaporator cover and found approximately one inch of ice on the cover (photo). I placed the unit in diagnostics and tested the defrost thermistor and found the thermistor is registering open when it should be closed. I tested the defrost heater and it is operating as designed. I advised the tenant they would need to defrost the unit by unplugging it at least 24 hours before we return to repair. Tenant advised she is only available on Saturdays so I advised the owner would need to contact the office to reschedule return service. No water leaks observed during service. Ordering the defrost thermistor and office to schedule return service.; ordrng 1 WPW10384183 (Thermistor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78747
Matthew
Job Details: 11/13/2024
Arrived on site for unit not cooling. Unit was unplugged on arrival. Powered unit and found compressor buzzing and kicking out on overload. Unit will need compressor replacement. Ordering two hours. Shield system repair. Office to reschedule. ; ordrng 1 W11557425 (Compressor) and 1 W11598433 (Evaporator) and 1 R600a (R600a) and 1 Nitrogen (Nitrogen) and 1 W11506635 (Access valve) and 1 wpw10143759 (UV drier) and 1 2hrss (2h ss)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Spicewood, TX 78669
Luis
Job Details: 11/13/2024
"Arrived on site for water dripping from dispenser found water dripping after water is dispensed,adjusted housing,found calcium build up on union under door hinge,replaced union fitting,tested water dispenser no more constant leak did let customer know line will occasionally drip due to gravity and water in line. Used wp2300868; used 1 WP2300868 (Fitting) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Leander, TX 78641
Miguel
Job Details: 11/13/2024
Arrived on site for washer agitator falling off. Customer had bolt already out and it is bent will need new agitator bolt. Customer says washer trips breaker. Diagnsotics shows f0e5. Cleared and all components tested properly. No shorts or breaker trip. Reset for Tuesday am. Sooner service requested. ; used 1 W11223765 (Bolt) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Austin, TX 78748
Luis
Job Details: 11/13/2024
"Arrived on site for no ice. Ice compartment cold some ice in bin ran diagnostics E5 error code diagnosed a defective icemaker,replaced icemaker power cycled unit ran diagnostics test passed harvest ran fill passed. Used w11658802"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Leander, TX 78641
Miguel
Job Details: 11/13/2024
Arrived on site for washer stuck on sensing. Found water still in tub and unplugged. Found f9e1. When running sensing light just blinks. Inspected and found wires to pump open. Did temporary wire repair. Completed diagnostic. Working as designed. Customer says it shakes more when clothes are in. Advised about soap usage and load size ordering harness and suspension. Reset for wed. ; ordrng 1 W11643701 (Lower harness) and 1 W11396716 (Suspension)
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Spicewood, TX 78669
Luis
Job Details: 11/13/2024
"Arrived on site for water leaking in bin and no ice. Customer provided picture of water in bin,ran diagnostics found frozen fill tube,called tech support ran test during fill per tech support checked with filter installed no dripping from fill tube,removed filter ran fill test again no dripping. Replaced fill tube heater assembly,icemaker and ui. W11515313,w11404237,w11646196. SR#7740318342"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Buda, TX 78610
Luis
Job Details: 11/13/2024
"Arrived on site for a defective compressor. Removed defective compressor,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. W10507884,w11506635"
We serviced a
WHIRLPOOL WASHER
Model LSQ9010PW6
Near Moody, TX 76557
Robert
Job Details: 11/13/2024
LSQ9010PW6 Arrived on site for a washer not draining. On arrival found that 5he door switch had failed replaced uploaded photo. Also found drain hose was so twisted under cab uploaded photo. Replaced part# s wp3363394 and wp8318084 them parts were needed but it didn't fix the on going issue ordering part#s WPW10096921 and wp661600 . Office to schedule for client. ; ordrng 1 WP661600 (Motor) and 1 WPW10096921 (Drain hose)
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Austin, TX 78754
Scott
Job Details: 11/13/2024
"Arrived on site for loose handle on range . Found damaged outer glass and both trim pieces damaged as well. Ordering vent w/hndle ,outer glass and both side door trim pieces . Call to set return . No parts installed today .; ordrng 1 W11353054 (Handle w/vent) and 1 W11624777 (Outer glass) and 1 W10746436 (Left trim) and 1 W10746435 (Right trim) and 1 W10884775 (Badge)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Austin, TX 78704
Matthew
Job Details: 11/13/2024
Arrived onsite to replace faulty control. Replaced control and tested. Unit is now functioning properly. Job complete. Used w11683480
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Round Rock, TX 78681
Scott
Job Details: 11/13/2024
Arrived on site for poor drying . Ran diagnostics got 10-2 error . Found vent not opening . Ordering vent . No parts installed return set 11/19 . No water leaks detected ; ordrng 1 W11649995 (Vent)
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Austin, TX 78744
Matthew
Job Details: 11/13/2024
Arrived on site for unit constantly having an interrupted cycle showing F3E3 error. Ran diagnostics and confirmed error. Per tech sheet thermistor causing error. Replaced thermistor and thermal cuttoff due to harness connector falling loose. Tested and unit is now functioning properly. Job complete. Used WP8577274 and 280148.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78724
Matthew
Job Details: 11/13/2024
Arrived on site for unit not drying properly. Customer stated takes more than one cycle to completely dry clothes. Inspected unit and found heating circuit and components functioning properly. Ran temperature at exhaust and unit was cycling and reaching 165?. Notified maintenance that there appears to be an air flow restriction. Recommended inspecting external ventilation. Unit is functioning properly. Job complete. No parts used.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Austin, TX 78741
Matthew
Job Details: 11/13/2024
"Arrived on site for unit Needing compressor replacement per tech line recommendations. Began by cutting out dryer and found no release of refrigerant. Tapped process stub ant low side and ran nitrogen. Found that refrigerant was coming out of cap Tube in small bursts (sputtering), signs of blockage. Ran nitrogen at 150 psi to purge system. Replace compressor dryer and access valve. Ran extended vacuum. Charged per spec. Tested and unit is functioning properly. Customer will monitor. Job complete ."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78744
Matthew
Job Details: 11/13/2024
Arrived on site for unit not powering on. On arrival inspected supply voltage and polarity and was good. Check voltage to control and recorded 123VAC. control is not powering on. Replace control. Tested and unit is now functioning properly. Job complete. Used W11607637.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78701
Matthew
Job Details: 11/13/2024
Arrived on site for unit display not functioning. On arrival inspected unit and found several LEDs and the display will not illuminate. Check cables but cables are secure. Replaced Console. Tested in unit is now functioning properly. Job complete. Used W11325580.
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ11
Near Dripping Springs, TX 78620
Tim M
Job Details: 11/13/2024
"Arrived on site to test unit for door not sealing. Upon arrival customer presented issue, top half of the FC door is not sealing causing frost to build up inside the FC. Removed all frost, heated the gasket to form it to the frame. Expanded the gasket as much as possible but door is still not sealing. Noticed a screw for the cam is backed out and rubbing on the bottom of the door, after tightening still no change and door is not sealing. Contacted service thread, per service thread will need to order a door, cam, and door stop. Ordering parts, no parts installed, office to reschedule. ; ordrng 1 LW10913113 (FC door) and 1 W11557261 (Door stop) and 1 W11661926 (Door cam)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Killeen, TX 76543
Tyler
Job Details: 11/13/2024
"Arrived on site for washer off balance. On arrival confirmed failure. Found hub again was loose but the inner basket hole the gearcase rests in was hollowed out more and causing inner basket to wobble heavily and rust on gearcase shaft gearcase. . Found unit will need W10528947 hub, w10752719 inner basket, w11454734 gearcase, possibly w11130362 suspension rods. Was able to removed washplate. Suspension rods tested fine with push test but tub was to wobbly to allow unit to run towels without it possibly damaging outter frame. Office to reschedule once availability of parts is known.; ordrng 1 W10528947 (Hub) and 1 W10528947 (Gearcase) and 1 w10752719 (Inner basket)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Killeen, TX 76549
Tyler
Job Details: 11/13/2024
"Arrived on site for washer not spinning out cloths or finishing cycles properly. On arrival confirmed issue and found F0e5, f7e9, f2e1. Found rotor locked error was due to broken slider and gearcase leaking oil. Found suspension rods coil allow washer to be pushed in such a way that mimicked dribbling a basketball quickly while touching the ground in the process. Didnt have W11130359 suspension at time of service and rescheduled customer for 11/19/24 to complete repairs with rods, w11393685 gearcase and w10734521 slider. ; schdld next appmnt for 11/19 TUE !"
We serviced a
GE REFRIGERATOR
Model Gss25gmhhces
Near Kempner, TX 76539
Tyler
Job Details: 11/13/2024
Arrived on site for refrigerator not dispensing water or allowing ui functionality. On arrival found water leaking from inner hing under door as well as inner door frozen over with condensation leaking into insulation. Also found 4dcv instead of the 12dcv needed for ui to function but when I replaced control I found harness is breaking down in door. Found door is bad and needs to be replaced. Ordering WR78X20964 and will need office to reschedule once availability of part is known; ordrng 1 WR78X20964 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHEXTD00
Near Killeen, TX 76542
Tyler
Job Details: 11/13/2024
"Arrived on site for refrigerator not cooling. On arrival found unit in was in defrost. Found when cooling kicked on that all fans and compressor ran but compressor was immediately getting to hot to touch and amp draw was increasing over 2 amps rapidly. Found unit has a failing sealed system and causing issue. Ordering W10309994 compressor, 876765 tube kit, wp2188823 evap coil, WPW10143759 uv drier, W10913906 access valve, office to reschedule once availability of parts is known.; ordrng 1 W10309994 (Compressor) and 1 876765 (Tub kit) and 1 wp2188823 (Evap coil) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near New Braunfels, TX 78132
Andrew
Job Details: 11/13/2024
Arrived on site to test unit for no water dispensing. Found water line was pinched on rear of unit. Secured water line and unit now working as designed. No leaks detected. No parts replaced at this time. Job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ15
Near Liberty Hill, TX 78642
Miguel
Job Details: 11/13/2024
Arrived on site for freezer door not closing properly. Left side building up ice. Removed door. Found bottom shelf was not properly installed and preventing door from closing properly. Removed ice. Correctly set drawers. Verified operation. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near New Braunfels, TX 78130
Andrew
Job Details: 11/13/2024
Arrived on site to test unit for loud noises. Was unable to replicate and all functions working as designed. Advised customer noise may be part of Yoder loop and is inaccessible. Advised to monitor and if issue arises to record noise for better diagnosis. No parts replaced at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Leander, TX 78641
Miguel
Job Details: 11/13/2024
Arrived on site for freezer door opening when refrigerator door is closed. Current temps are 39f and 12f. Caught unit running a defrost. Called Techline. Recommended to raise level legs. Raised legs. Unit operating as normal now. Call complete. Sr# 7740318126
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Leander, TX 78641
Miguel
Job Details: 11/13/2024
"Arrived on site with oven not working no power. Found the breaker was tripped. Reset and pulled from wall half way. Cord not longer so unable to go all the way out. Bk-wh=127, bk-rd=254, rd-wh=127, each to G= 127, c -g=0v. Broil element pulls 16 amps, bake element pulls 12 amps. Breaker tripped during test of bake element. Reset and bake was constant 12 amps Called Techline. Gave all information provided. No parts recommend by Techline, advised to have customer get beaker or power line corrected. File #7740318982"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Leander, TX 78641
Miguel
Job Details: 11/13/2024
"Arrived on site for heater rusting. Confirmed heater rusting in front and rear, replaced heater. Verified operation. Completed diagnsotics with no problems. No leaks. Call complete. W10518394"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near New Braunfels, TX 78130
Andrew
Job Details: 11/13/2024
Arrived on site and replaced previously diagnosed RH RC door gasket(W10830055) and thermistor(W10316760). Advised customer to leave door closed for about 1ht to allow for gasket to mold with cabinet. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Leander, TX 78641
Miguel
Job Details: 11/13/2024
"Arrived on site for dryer not heating. Clothes have to run multiple cycles to get dry. Tested and confirmed heater is working properly. Getting to proper temperature. Tested and found vent is clogged, failed draft test, removed lint from tubing. Will need full vent cleaning. Advised customer of findings, dryer working properly. Call complete."
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Waco, TX 76701
Robert
Job Details: 11/13/2024
MVWP586GW0 Arrived on site for a washer leaking water. On arrival found a little bit of water on the floor. Ran a diagnostic and found error code F0E2 only to much suds cleared error code and tested again product works as it's designed no water leaks visible from watersupply. Instructed client on using a little amount of detergent . No parts installed .
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Belton, TX 76513
Robert
Job Details: 11/13/2024
"MVW4505MW1 Arrived on site to install parts from previous tech. On arrival verified loud grinding sound . Replaced part#s w10721967,w11239857, and w11481722 tested product works as it's designed no water leaks visible from watersupply."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Braunfels, TX 78130
Andrew
Job Details: 11/13/2024
Arrived on site to test unit for excessive gas smell when oven is in use. Found burner tube air shutter was wide open preventing burner from igniting due to improper air/gas mixture. Adjusted damper and unit now working as designed. No parts replaced at this time. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Woodway, TX 76712
Robert
Job Details: 11/13/2024
WMH32519HZ07 Arrived on site for a microwave with burning smells. On arrival verified smell and sounds replaced part#s w11256462 and w10850446 parts have failed new parts work great product works as it's designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Round Rock, TX 78665
Andrew R
Job Details: 11/13/2024
Arrived onsite for washer not filling with enough water. Upon arrival I inspected the inside of the unit while washer was going through diagnostics. I found the unit to be filling to the correct level and operating as designed. No water leaks present at time of service. Call complete. No parts installed.