We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Austin, TX 78733
Matthew
Job Details: 07/20/2022
"Arrived onsite for dishwasher leaking after previous repair . Customer stated, looked like leak was happening during draining cycle. Removed toe kick and insulation was saturated. Could not let if this occurred pre or post repair. Removed toe kick and inspected underneath unit. Ran normal cycle and could not identify any leaks. Hoses , fill valve, drain pump all looked good. Customer does have a water softener so recommended using less soap to avoid possible over sudsing. No leaks present at. Customer will monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Austin, TX 78733
Matthew
Job Details: 07/20/2022
Arrived onsite to replace previously diagnosed parts. Replaced faulty detergent dispenser. Replaced dispenser and tested. No leaks present at this time. Job complete
We serviced a
KENMORE WASHER
Model 110.2080299
Near Austin, TX 78717
David S
Job Details: 07/20/2022
"Arrived on site for washing machine not draining. I spoke to the customer and found out she got the unit to drain. I tested the lid latch and found it not engaging fully anymore. I had to push down on the lid to engage it. I installed a new lid latch. I retested the unit and found it working properly.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Round Rock, TX 78681
David S
Job Details: 07/20/2022
Arrived on site to replace the heating element. I inspected the unit and work area. I followed service pointer W11540964 and verified the model and serial number do fall within range. I replaced the heating element and ran a diagnostic cycle. I found it working as designed. No water leaks detected. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78681
David S
Job Details: 07/20/2022
"Arrived on site to install a new heating element. I inspected the unit and work area. I followed service pointer W11540964, and verified the model and serial number fall in range. I replaced the heating element. I ran a diagnostic cycle and found it working. No water leaks detected. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hutto, TX 78634
Cliff
Job Details: 07/20/2022
Arrived on site to diagnose a dishwasher that is leaking. Found door gasket deformed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WET3300XQ2
Near Round Rock, TX 78664
Cliff
Job Details: 07/20/2022
Arrived on site to diagnose a washer that is shaking during spin. Found suspension plate out of alignment and reset it to proper position. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Kingsland, TX 78639
Lou
Job Details: 07/20/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the capacitor and suspension rods and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Kingsland, TX 78639
Lou
Job Details: 07/20/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the damper and shimmed the left RC door to raise it up level with the right RC door. The ice maker did not need to be replaced as its operating as designed. However, the arm on the IM is long and attached to the part to where it is not removable. The arm doesnt allow the ice maker to make a large amount of ice. Customer did not want the ice maker removed, therefore I didnt remove it. Researched the ice maker in the parts breakdown to see if there is a universal ice maker and I did not find one. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Marble Falls, TX 78654
Lou
Job Details: 07/20/2022
"Arrived on site to inspect dishwasher element. Upon further inspection, I found the bushings on the element to be of copper making and beginning to deteriorate. Per service pointer #W11540964 and special project code S17304, I removed and replaced the element and tested for leaks. Unit is operating as designed and no leaks were observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Meadowlakes, TX 78654
Lou
Job Details: 07/20/2022
"Arrived on site to inspect refrigerator freezer light not working and fresh foods lights dim. Upon further inspection, I found the FC light not functioning. I removed and replaced the module and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
SAMSUNG WASHER
Model WA50T5300AC/US
Near Georgetown, TX 78628
Vincent
Job Details: 07/20/2022
"Arrived on site for washer, inspected unit and work area. Tested unit in diagnostics and found Of balance error code. I then proceeded with a test cycle and it performed as designed. Advised CX to use heavy duty settings and deep fill when using witch bulky items. Unit is opens designed, no leaks where observed during service. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78702
Scott
Job Details: 07/20/2022
"Arrived on site ,replaced heater . Ran test per SP instructions . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Austin, TX 78701
Scott
Job Details: 07/20/2022
Arrived on site formf9 error code . Found pump had failed . Replaced sump. Ran a wet towel and unit didnt shut off . All checked normal. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78731
Scott
Job Details: 07/20/2022
"Arrived on site for washer not starting . Ran diagnostics and no error codes ,passed diagnostics wash test . In talking to customer , found he wasnt holding start button down long enough . Instructed on starting washer . No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Austin, TX 78731
Scott
Job Details: 07/20/2022
"Arrived on site for unit cooling properly but no lights . Also when dispensing water or ice it would stop and stop all bye itself . Found led driver control failed . Replaced control and lights came back on and dispenser issues went away . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78730
Scott
Job Details: 07/20/2022
"Arrived on site replaced valve , bracket , cover . Water flow is back to normal. No water leaks detected at time of service.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cedar Creek, TX 78612
Joe Z
Job Details: 07/20/2022
Arrived onsite for Washing machine stopped working. Upon arrival test unit and cycles would not start. Found broken harness connector to drain pump. Need to replace wiring harness. Also found all 4 feet on washer or too low. Adjusted all 4 feet. Replaced wiring harness. Tested unit. Unit now operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cedar Creek, TX 78612
Joe Z
Job Details: 07/20/2022
Arrived onsite for Special Project. Heater replacement. Replaced heater and test unit. Unit operates as designed. No leaks present at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Bastrop, TX 78602
Joe Z
Job Details: 07/20/2022
Arrived onsite to install previously diagnosed parts. Replace basket and retainer. Test unit and unit operates as designed.no leaks present at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Bastrop, TX 78602
Joe Z
Job Details: 07/20/2022
"Arrived onsite for oven strong gas smell . Upon arrival gas valve was off. Restored gas to range. Total time of diagnostics was about a hour. Could not duplicate gas smell . No gas leak detected with leak detector. Tested all burners and are good. After series of questions with customer found that a random cleaning agent was used to clean oven and cook top. The smell that unit is making is from the cleaning chemical. Recommend that customer uses an actual cook top cleaner and just mild dish detergent and water to clean oven. Called Safety, let them know of findings. Was given SR#7734087097. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HB02
Near Bastrop, TX 78602
Joe Z
Job Details: 07/20/2022
Arrived onsite to install previously diagnosed parts. Replaced console. Test unit . All functions are now responding. Preheat both ovens to 350. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Smithville, TX 78957
Joe Z
Job Details: 07/20/2022
Arrived onsite to install previously diagnosed parts. Installed inner drain hose. Ran diagnostics and did not get any error codes. Ran auto test and all components passed. Operated a quick cycle and unit operates as designed. Could not duplicate loud sound. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Bastrop, TX 78602
Joe Z
Job Details: 07/20/2022
Arrived onsite for Not getting water . Upon arrival ran diagnostics and got F4-E3 wash motor not running. Test motor and motor is getting voltage just not operating. Need to replace sump and motor. Replaced sump and motor and test unit . Unit operates as designed. No leaks present at this time. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIS185JSS2
Near Bastrop, TX 78602
Joe Z
Job Details: 07/20/2022
Arrived onsite for follow up on previous visit. Unit till making little ice production. Spoke with CS and determined thermistor is out of range. Replaced thermistor. Customer will monitor ice production. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WDT970SAHZ0
Near New Braunfels, TX 78132
Leonardo
Job Details: 07/20/2022
Arrived on site to install new retainers. Installed retainers test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near New Braunfels, TX 78132
Leonardo
Job Details: 07/20/2022
Arrived on site to test unit for upper oven over cooking. Test unit and found unit just needing calibration. Calibrated oven to -10? job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near New Braunfels, TX 78132
Leonardo
Job Details: 07/20/2022
Arrived on site to replace element due to special project. Replaced element test unit and unit test good job complete no leaks present at This time.
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS244LL1
Near New Braunfels, TX 78132
Leonardo
Job Details: 07/20/2022
Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS02
Near New Braunfels, TX 78132
Leonardo
Job Details: 07/20/2022
Arrived on site to test unit for center burning making loud noise. Test unit and found unit not converted to LP. Changed orifice test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near New Braunfels, TX 78130
Leonardo
Job Details: 07/20/2022
Arrived on site to replace heating element due to special project. Replaced heating element test unit and unit test good job complete. No leaks present at this time.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near New Braunfels, TX 78130
Leonardo
Job Details: 07/20/2022
Arrived on site to replace heating element due to special project. Replaced heating element test unit and unit test good job complete. No leaks present at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Austin, TX 78752
Matthew
Job Details: 07/20/2022
Arrived onsite for refrigerator ice maker not producing ice. Upon arrival inspected unit. Found ice maker making odd ticking noise and continual cycling. Unit was not responsive to diagnostics. Will need ice maker replaced ; ordrng 1 W10882923 (Ice maker) and 1 Wpw10349187 (Valve)
We serviced a
WHIRLPOOL RANGE
Model JDRP436HM01
Near Leander, TX 78645
Kimo
Job Details: 07/20/2022
Arrived onsite for range with a Loud rattling/vibrating sound when the oven pre-heats. Comes from the fans' area. Upon inspection I found that the noise was indeed present. I believe the noise is coming from the con-fan motor. This unit has 2 of them the noise may be coming from both fans but I was only sent with 1. I am ordering 1x con fan and refrigerator with parts sent with me. Office to reschedule ; ordrng 1 W11121400 (MOTOR-FAN)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Cedar Park, TX 78613
Kimo
Job Details: 07/20/2022
Arrived onsite for refrigerator making a tapping knocking noise when running. Upon inspection I found that the diffuser was operating normally and the mastic sound pad was in place on the cap tube. Possible compressor failure or the system was over charged from the factory and has finally gotten louder as everything settled in. I am ordering 1x sealed system.2hrs. Office to reschedule. ; ordrng 1 WPW10466675 (COMPRESSOR) and 1 Accessvalve (Access valve) and 1 Uvdrier (Uv drier)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Georgetown, TX 78628
Paul
Job Details: 07/20/2022
Arrived onsite for a dishwasher that the door will not close. I found the door rubbing the left side of the tub when closing it so I adjusted the right leveling leg to get the door to shut and not rub. Still waiting on the tub to complete this job.; O-emld tckt
We serviced a
WHIRLPOOL VENTHOOD
Model WVW7336JS0
Near Leander, TX 78641
Vincent
Job Details: 07/20/2022
Arrived on site for vent hood inspected unit and work area. Removed old chimney and replaced with new one once installed I removed the film and its was slightly scratch and bent from one corner. Will have to be reordered and C-NOTE to inspect before scheduling to make sure no scratches or dents are on the part. Office to schedule CX when parts have arrived and been inspected.; ordrng 1 W11417192 (Chimney)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Andice, TX 78628
Vincent
Job Details: 07/20/2022
Arrived on site for microwave inspected unit and work area. Tested unit and found it heating properly. Found turn table support rubbing the paint off from the chassis and caused unit to ark. Will order touch up paint and support. I. Asked CX not to use it in the meantime. Office will contact CX when parts are available.; ordrng 1 8212473 (Silver) and 1 72113 (Platinum) and 1 W10337248 (Support)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Horseshoe Bay, TX 78657
Lou
Job Details: 07/20/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I disassembled the unit and removed and replaced the compressor, evaporator, non-UI drier, and access valve and reassembled the unit and vacuumed the system. I found on the high side I was not getting a vacuum below 0 psi. I installed approximately 4oz of R134a refrigerant and found the evaporator has a leak. I advised the customer of my findings and am ordering another evaporator and CNOTE-3 HOUR JOB and office to schedule return service. Unit left unplugged and water turned off for safety. ; ordrng 1 WPW10218037 (Evaporator) and 1 CNOTE (3 HR JOB)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Copperas Cove, TX 76522
Tyler
Job Details: 07/20/2022
Arrived on site for washer not draining. Upon arrival confirmed issue. Found wires to drain motor broken. Found resistance to drain motor at 21.6. Repaired wiring but found pump over heating to quickly during tests and failing. Drain pump sent On trip was incorrect. Will need office to reschedule once availability of parts is known. Ordering W11399437; ordrng 1 W11399437 (Drain pump)
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Austin, TX 78724
Cliff
Job Details: 07/20/2022
"Arrived on site to diagnose a dryer that is not starting. Found previous company installed samsung heater assembly in unit causing new element short to ground this caused unit to overheat and blow cutoff and t-fuse. Heater box, element, t-fuse, and cutoff need to be installed to complete repairs. Per PR no cost to customer as issue should have been caught. Office to set return appointment. ; ordrng 1 W10802681 (Box) and 1 WP3387747 (Heater)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Andice, TX 78628
Vincent
Job Details: 07/20/2022
"Arrived on site to install previously diagnosed parts for range, inspected unit and work area. Tested unit and found igniters not sparking well. Im ordering a spark module and all 5 igniters to complete the job. No leaks where observed at this time. Office to schedule CX when parts have arrived.; ordrng 1 W11565127 (Spark module) and 5 WPW10515459 (Igniter surf)s"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Austin, TX 78727
David S
Job Details: 07/20/2022
Arrived on site for washer not working properly. I inspected the unit and work area. I found the unit unplugged. I plugged it in and found it in a flood mode. I gained access to the pressure switch and pressure tube. I found the tube clear. I swapped in a known good switch and found the unit still in flood mode. I tried to force the unit into diagnostics but couldnt get it out of flood mode. I am ordering the a control. The office will reschedule when we have eta on the part.; ordrng 1 W11201293 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Hillsboro, TX 76645
Jonathan M
Job Details: 07/20/2022
Arrived on site for a dishwasher that is not filling with water. Inspected unit and work area. Ran the unit through diagnostics and found an F6 E4 (float switch open) error code. Ran the unit through an auto test and could not hear the unit attempt to fill with water. Checked underneath the dishwasher and found the float switch lever broken causing the float switch not to be engaged. Ordering lever and rescheduled customer to 8/3.; ordrng 1 WPW10195037 (Lever)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near McGregor, TX 76657
Jonathan M
Job Details: 07/20/2022
"Arrived on site for a refrigerator though theres not cooling. Inspected unit and work area. Confirm the customers complaint and found a defrost issue in the freezer section. Ran the unit through diagnostics and was able to turn the heater on. I spoke to Jason was advised to order the main control, user interface, and evaporator thermistor. I had none of those parts on hand so Im ordering all parts and the office will need to contact the customer about a return date due to an out of stock item.; ordrng 1 W11546690 (Control) and 1 W11216949 (UI) and 1 W10316760 (Thermistor)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26KR4DQ6
Near Georgetown, TX 78633
Gerry C
Job Details: 07/20/2022
"Arrived to inspect no ice. I found the FC at 32F and items within the FC were cold, but not frozen hard. I tested the compressor draw and it was at .73 amps with the high internal temperature and there was a ball of ice in the evaporator to cap tube connection area. I did not find any evidence of oil/leaks and the unit will most likely only require the compressor, service port and dye drier. I am adding the evaporator just in case, but not likely needed. ordrng 1 5304475102 (Compressor Kit) and 1 WPW10143759 (Dye drier) and 1 TJ90SF8404 (Service port) and 1 SealedSystem2hours (Two hours please)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Georgetown, TX 78628
Gerry C
Job Details: 07/20/2022
"Arrived to inspect no operation. I found 7-2 error stored in memory. I tested the motor resistance and all three lines were between 17 and 17.2 ohms, within the MFG specifications. I monitored voltage to the motor during test cycle and it was variable and disappeared almost immediately, sending the unit into a drain cycle with an error beep. Office to order control. No leaks observed during service. ; ordrng 1 W11462461 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near San Marcos, TX 78666
Andrey
Job Details: 07/20/2022
"Arrived on site to test unit for water buildup in FC, tested unit found ice maker fill tube is to short and is missing the fill cup dumping all water in to freezer, ordering fill tube extension office to reschedule ; ordrng 2 WP2174755 (Ice maker tube extension)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78723
Luis
Job Details: 07/20/2022
Unit 1053Arrived on site for no cool. Powered unit on loud odd noise from compressor!diagnosed a defective compressor ordering compressor and kits; ordrng 1 W11370574 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 Lockringkit and 1 R600akit
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Spicewood, TX 78669
Justin
Job Details: 07/20/2022
"Arrived on site for a washing machine not spinning. Upon arrival the customer stated the unit will fill and do nothing, but they could hear a buzz. I put the unit into diagnostics mode and found stored error codes F1E2 for motor over voltage, F0E3 for overload, and F7E9 for locked rotor. I cleared the error codes. I then manually activated each component and ran a diagnostics cycle. I found all ran through as designed. I gained access to the bottom of the unit and found the slider an gearcase in good shape. I then loaded the unit and tried to run a quick wash, but the unit locked and then would not start. I put the unit into diagnostics mode to try and manually actuate the lock, but none of the loads were activating. I had to unplug the unit several times in order to reset it. Due to this I am ordering a control to replace. Office to reschedule. ; ordrng 1 W11419171 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Round Rock, TX 78681
David S
Job Details: 07/20/2022
"Arrived on site for water and ice dispenser not working. I inspected the unit and work area. I found the switch broken and not registering a change. I tried to removed the switch but found it over insulated in place and not coming out. I called techline and spoke to Chris, I advised him of my finding, he stated because the switch cannot being replaced due to it being foamed in the unit is not repairable. I received sr# 7734152483. Job complete.; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM704KPS0
Near Round Rock, TX 78665
Cliff
Job Details: 07/20/2022
Arrived on site to diagnose a dishwasher that is leaking. Found heater element collars have failed causing unit to leak and cause water damage to home. Documented findings in sd pics and leak has also damaged dishwasher pump. Heater will need to be replaced with updated part and pump to be replaced as well. Office to set return appointment. ; ordrng 1 W11537778 (Heater) and 1 W11416362 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJW00
Near Round Rock, TX 78664
Cliff
Job Details: 07/20/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found sealed system repair needed and only incoming evap coil frosted. Spoke with jc and office to order parts needed.; ordrng 1 R600 (R600.)
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
Scott
Job Details: 07/20/2022
"Arrived on site for range turning itself on . Couldnt duplicate self turn on but did find start button for oven sticking or not responding . After power shut down , finally got into diagnostics, key pad error code . Connection and ribbion cable connections are properly plugged in . Ordering ui control and trim due to warpage. Call to set return. Breaker to unit is turned off . Called safety same sr number . ; ordrng 1 W10894098 (Ui control) and 1 W10825357 (Trim)"
We serviced a
WHIRLPOOL WASHER
Model TAG IS
Near Austin, TX 78759
Scott
Job Details: 07/20/2022
"Arrived on site for washer not unlocking . Found latch just clicking and trying to lock / unlocking . Ordering latch . Please set return with tenant. No water leaks detected at time of service. Call to set return . ; ordrng 1 WPW10443885 (Door latch)"
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW3
Near Jonestown, TX 78645
Kimo
Job Details: 07/20/2022
Arrived onsite for washer with a drain pump that wont turn off at the end of the cycle. Upon inspection found found 8fe1 long fill code and f5e4 door not open error. I cleared them and ran a diagnostic cycle and found that the unit ran just fine. I the I tested unit in quick wash with towel in unit and found that the unit when though the cycle just fine. I then ran it in the drain and spin and found the same. I check the drain pump for any obstructions and found none. I noticed that the customer used the pod style detergent which could cause a over suds issue I advised her of this. Unit operating as designed no leaks.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Meadowlakes, TX 78654
Kimo
Job Details: 07/20/2022
Arrived onsite for a cooktop that was inspected by a home inspector and informed cx that the cooktop was burning too hot/the flames where orange upon arrival I tested unit several times and found that the unit was burning properly/ blue flames at all settings. Unit operating as designed job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Lago Vista, TX 78645
Kimo
Job Details: 07/20/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I performed Service Pointer #: W11560805 Rev. C. And installed new IM and fill tube. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Cedar Park, TX 78613
Kimo
Job Details: 07/20/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304. After doing so I tested unit and found unit operating as designed. No leaks.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cedar Park, TX 78613
Kimo
Job Details: 07/20/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. After doing so I tested unit and found that the unit was operating as designed no leaks. Job
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Cedar Park, TX 78613
Kimo
Job Details: 07/20/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. After doing so I tested unit and found unit operating as designed no leaks. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78729
Kimo
Job Details: 07/20/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. After doing so I tested unit and found unit operating as designed job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Kyle, TX 78640
Kevin
Job Details: 07/20/2022
"Arrived on site and replaced parts diagnosed on previous visit, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Pflugerville, TX 78660
Cliff
Job Details: 07/20/2022
Arrived on site to diagnose sealed system failure found no dye in system and no cool. Verified no restrictions at drier. Compressor isn't pumping so I replaced compressor and drier and pulled vacuum. Charged unit with refrigerant and all is working properly at this time. No leaks were found at time of service.
We serviced a
UNKNOWN VENTHOOD
Model UXT5530AAS3
Near Austin, TX 78724
Cliff
Job Details: 07/20/2022
Arrived on site to replace previously ordered parts for venthood. Replaced control and tested unit. Found all is functioning properly at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Round Rock, TX 78681
Vincent
Job Details: 07/20/2022
"Arrived on site to for dishwasher, inspected unit and work area. Removed old element and replaced it with the new and improved one. I ten tested unit and its now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Vincent
Job Details: 07/20/2022
Arrived on site for dishwasher inspected unit and work area. Found detergent dispenser spring broken. I replaced dispenser and tested unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
Vincent
Job Details: 07/20/2022
"Arrived on site for dishwasher leaking, there was an s-code for this issue to replace heater. Heterodox has been replaced and no more leaks where detected. I ran unit in diagnostics and found stored error codes 8-2 4-3 10-2. I ran a diagnostics cycle and found bad water valve that was shorted. Replaced valve and tested unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Seguin, TX 78155
Leonardo
Job Details: 07/20/2022
Arrived on site to test unit for unit tripping breaker. Test unit and put unit in test mode 2 times and both times the unit ran good. Customer said electrician has changed outlet and breaker. We have correct voltage coming in job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Andice, TX 78628
Vincent
Job Details: 07/20/2022
"Arrived on site for dishwasher, inspected unit and work area. Found mounting bracket broken. Installed new mounting brackets. Unit is now properly installed. No leaks where observed during service. Job completed.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near San Marcos, TX 78666
Leonardo
Job Details: 07/19/2022
Arrived on site to replace heating element due to special project. Replaced element test unit and unit test good no leaks present job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kingsland, TX 78639
Vincent
Job Details: 07/19/2022
"Arrived on site for dishwasher, inspected unit and work area. Replaced heater with new and improved. Tested unit and its operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS00
Near Kingsland, TX 78639
Vincent
Job Details: 07/19/2022
"Arrived on site for refrigerator, inspected unit and work area. Tested temperatures RC 62? FC 04. I then found RC evaporator frozen over. I defrosted the entire evaporator to inspect the fan and was working. I tested the thermistor and was good. I explained to CX that its possible a door was left open at one point and caused it to defrost and freeze up. I also inspected the drains and where free from debris. Unit is now operating as designed. No leaks where observed during service. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Bertram, TX 78605
Kimo
Job Details: 07/19/2022
Arrived onsite to perform SP W11540964 - Special Project S17304. After doing this cx informed me that the unit would leak from the front right corner of the door when in use. I found that the customer uses tads and pods at times. I advised her to switch to liquid detergent and use very little due to her having a water softener. Upon further inspection I found that the unit was leaning forward a bit so I adjusted the unit and tested the unit and found no leaks at this time. Job complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXXQ1
Near Burnet, TX 78611
Vincent
Job Details: 07/19/2022
"Arrived on site for for freestanding ice machine, unit still making little ice from last visit. Inspected grit cutter and its good tested voltage and also good. Inspected the condenser and its clean from any debris. The. Sheet of ice is supper tin and not thick enough to make full sizes of ice cubes. At this point unit will need a sealed system repair. CX has declined any further repairs. No fee was collected as it was the same issue from prior."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9979SKZ0
Near Burnet, TX 78611
Kimo
Job Details: 07/19/2022
Arrived onsite to perform SP W11540964 - Special Project S17304. After doing so I tested unit and found unit operating as designed no leaks job complete.
We serviced a
WHIRLPOOL OVEN
Model WEE510S0FS2
Near Elgin, TX 78621
Matthew
Job Details: 07/19/2022
Arrived onsite to replace previously diagnosed parts. Replaced main control. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Elgin, TX 78621
Matthew
Job Details: 07/19/2022
Arrived onsite for dishwasher not draining. Upon arrival inspected unit. Found standing water in tub. Energized drain pump and did not energize. Inspected unit and found loose Connector to drain pump. Secured connector and tested. Unit is functioning properly. No leaks present at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Austin, TX 78724
Joe Z
Job Details: 07/19/2022
"Arrived onsite to install previously diagnosed parts. Upon arrival,found unit unplugged and moved from kitchen to garage. Installed new control. Unit has no power accessible. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Austin, TX 78724
Joe Z
Job Details: 07/19/2022
Arrived onsite for DOOR LOCKED SHUT. Upon arrival unit was turned off at breaker. Restored power to unit and drain pump runs continuously and door remains locked. Ran diagnostics and control cannot read pressure. Need to replace control pressure switch .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Austin, TX 78724
Joe Z
Job Details: 07/19/2022
Arrived onsite for not cooling. Upon arrival found entire evaporator covered in ice. Thawed out the ice. Test heater heater is good. Test bimetal and is good. Found that I am not getting voltage from control to heater during forced defrost. Replaced control and now getting voltage to heater. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Harker Heights, TX 76548
Tyler
Job Details: 07/19/2022
Arrived on site for ice maker not producing ice. Upon arrival confirmed complaint. Found stable power supply to ice maker but unit would call for water. Replaced ice maker and found unit could harvest and fill as designed. Found no leaks. Informed customer to give unit 24-48hrs to fill bucket with ice. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM01
Near Bastrop, TX 78602
Matthew
Job Details: 07/19/2022
"Arrived onsite to replace previously diagnosed parts. Found oil in the dryer. Replaced compressor , access valve and UV dryer. Pulled vacuum and held. Extended vacuum to clear oil. Vacuum held. Charged unit 5.3 oz. powered unit and unit is functioning properly. Notified customer to monitor temperature before filling unit. 12-24 hrs to freeze water and 24 hrs thereafter to maintain temperature. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Taylor, TX 76574
Cliff
Job Details: 07/19/2022
Arrived on site to diagnose a dryer that is not running properly. Found rat has gotten caught in blower wheel causing issue. advised to put a protective device on dryer vent to prevent future issues.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Taylor, TX 76574
Cliff
Job Details: 07/19/2022
"Arrived on site to diagnose a refrigerator that is not cooling properly. Monitored frost pattern and noticed in step 5 of test 4, the fc evap didn't frost correctly indicating incorrect refrigerant charge or contamination moisture in ss. Pulled extended vacuum for 30 mins, and verified unit held vacuum. Charged unit with 6 Oz of refrigerant. Monitored unit again and found correct frost pattern in step 5. All is working properly at this time. No leaks were found at time of service."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Andice, TX 78628
Paul
Job Details: 07/19/2022
Arrived onsite to change out a cooktop. I changed the cooktop and tested for gas leaks. There were no gas leaks present at the time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Andice, TX 78628
Paul
Job Details: 07/19/2022
Arrived onsite for a refrigerator not making ice. On arrival the customer stated the unit had started making ice. I found the ice bucket about 3/4 full. I ran a harvest test and found the icemaker working but no ice in the mold. I ran the full test and heard the fill valve humming but no water entering the icemaker. I found the tip of the fill tube stopped up with ice from the valve weeping. I replaced the valve. Unit is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Austin, TX 78747
Luis
Job Details: 07/19/2022
"Arrived on site. Installed new updated icemaker,ran harvest test passed,ran fill test passed"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Georgetown, TX 78633
Paul
Job Details: 07/19/2022
Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the control and door latch. I tested the washer and it is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Burnet, TX 78611
Vincent
Job Details: 07/19/2022
"Arrived on site for washer, inspected in it and work area. Entered in diagnostics and found stored error codes 7-6 8-1. I tested unit in diagnostics and found motor making noises. I tilted unit backwards and found oil in gear case and belt cover.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Georgetown, TX 78633
Paul
Job Details: 07/19/2022
Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the control and door latch. I tested the washer and it is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Georgetown, TX 78633
Paul
Job Details: 07/19/2022
Arrived onsite for a washer to replace previous diagnosed parts. I replaced the control and tested finding the door latch not working properly. I replaced the door latch and retested the machine finding it working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
MAYTAG DRYER
Model MEDX655DW0
Near Burnet, TX 78611
Vincent
Job Details: 07/19/2022
"Arrived on site for dryer, inspected unit and work area. Tested unit and found no heat. I removed back cover to access fuses and element tested all components and found heating element open. / I replaced heating element and tested unit is working as designed. The air duck for dryer is clogged I explained to CX he need to get the vent professional cleaned, or the dryer will fail again and not heat.
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near McDade, TX 78659
Matthew
Job Details: 07/19/2022
Arrived onsite for dryer making noise. Upon arrival inspected unit. Found roller wheels and pulley worn. Replaced using repair kit. Tested unit and unit is functioning properly. Did notice slight vibration due to floor not leveled. Explained to customer that the floor is bowed and is causing slight noise. Adjusted legs as much as possible.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78723
Joe Z
Job Details: 07/19/2022
"Arrived onsite for Not Heating . Upon arrival tested unit and there element is not energizing. Checked polarity and is correct. Inspected element, fuse, cutoff and all were good. Found Harness to temperature switch is not connected. Secured connection and test unit. Unit now heats and operates as designed. Job complete"
We serviced a
WHIRLPOOL DRYER
Model MGD7230HW1
Near Austin, TX 78723
Joe Z
Job Details: 07/19/2022
"Dryer will not turn on or respond to any button presses without unplugging the dryer and then plugging it back in. Upon arrival,tested unit on diagnostics. There are no error codes. UI is responding to all commands. Mr. Stated that it happened maybe once during a span of a month. All components are operating as designed. Did notice unit was not connected to wifi. Recommend to customer connects to WiFi. Could not duplicate issues. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Buda, TX 78610
Kevin
Job Details: 07/19/2022
"Arrived on site and replaced control board set washer into a diagnostic cycle and it will now complete automatic test cycle, job complete"
We serviced a
WHIRLPOOL WASHER
Model PAV2000AWW
Near Buda, TX 78610
Kevin
Job Details: 07/19/2022
"Arrived on site and found thrust bearing on shaft was made to work with a washer stack. Attempted to install new one correctly and there is no longer enough spacing for it to attach. Sent several pictures and video to KB/service management. Washer cannot be repaired correctly
We serviced a
KENMORE DRYER
Model 110.698228
Near Taylor, TX 76574
Cliff
Job Details: 07/19/2022
Arrived on site to diagnose a dryer that is not turning on. Found thermal fuse open preventing unit from operating and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Taylor, TX 76574
Cliff
Job Details: 07/19/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found all parts and components are fully functional but unit is in a food truck in extremely hot environment and cannot properly displace heat to cool during day. No repairs can be done to correct the issue.