Service History 22 - Appliance Express

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Austin, Texas 78753

Matthew

Job Details: 12/08/2025

"Arartment 3416. Arrived onsite for dishwasher WDT730HAMZ1 not functioning. Code for door switch stuck open and door switch stuck closed. Ran auto test and all passed. However, when trying to start any normal cycle, the start button would not respond. Found control housing failed. Control needed replacement. Replaced control W11683480. Tested and unit is now functioning properly. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRTX5328PM00

Near Creedmoor, Texas 78610

Luis

Job Details: 12/08/2025

"Arrived to unit 5308. Removed defective fresh food door,installed new door checked door operation and seal good. Customer had door. W11645695"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, Texas 78734

Brandon

Job Details: 12/08/2025

"Arrived on site to look at model KDTM404KPS0 for customer complaint of unit not draining. Found clog in drain hose, I cleared clog, unit tested good."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Austin, Texas 78753

Matthew

Job Details: 12/08/2025

"Arrived onsite for dryer WED4950HW0 not heating. Found unit is taking long to dry. Found lint buildup on backside of lint trap. Inspected exit port and was completly blocked , took pic. Customer will need external vent cleaned. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Austin, Texas 78747

Luis

Job Details: 12/08/2025

"Arrived on site. Cut out drier no refrigerant in system flushed system and found brown oil leaking out of steel tube,also found rust on back wall. Tech support unavailable. Called tech support later on in the day per tech support want drier cut to see color of beads,system flushed and to find the location of the leak. Case #; O-emld tckt"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Manor, Texas 78653

Matthew

Job Details: 12/08/2025

"Arrived on site for dryer MED4500MW0 door seal torn and allowing heat to escape, causing longer dry times. Replaced seal. Unit is now functioning properly. Job complete"

We serviced a

WHIRLPOOL RANGE

Model WFGS3530RS0

Near Georgetown, Texas 78633

Andrew P

Job Details: 12/08/2025

WFGS3530RS0 with F2-E1 fault code (stuck key). Removed and replaced clock control w11707254. Tested all functions on the keypad and oven; oven working properly. No gas detected at time of service.

We serviced a

JENN-AIR MICROWAVE

Model JMW3430LM03

Near Liberty Hill, Texas 78642

Brandon B

Job Details: 12/08/2025

Arrived on site to install ordered parts on an oven JMW3430LM03. I installed the console w11598176 and jumper harness w11578580. I cycled the unit 3 times and tested it. Oven and microwave are working as designed.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78744

Joe Z

Job Details: 12/08/2025

"Arrived on site to apartment 4409 for washer WFW560CHW4 with issue of having an error code. Upon arrival confirmed, the resident says that he has not had issues since my last visit. Maintenance department said they had several units with this error code and may have sent information for wrong apartment"

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LS3

Near Austin, Texas 78744

Joe Z

Job Details: 12/08/2025

Arrived on site to apartment 6409 for range WEE515S0LS3 with issue of error code. Upon arrival inspected unit and get error code F9-E0 mis wire. Test polarity and is not correct. Maintenance team corrected on the spot. Test unit by preheating to 350. Unit tripped the breaker. I followed breaker tripping protocol by operating to 500 for 30 minutes to burnoff moisture. Unit is operating as designed. Job complete

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW4

Near Troy, Texas 76579

Tyler

Job Details: 12/08/2025

"Arrived on site for watching machine not working. On arrival, I found units stuck in a drain loop and would not enter diagnostics due to pressure switch and control breaking. I reported findings to whirlpool tech line. I am ordering the following parts and we'll need office to reschedule once availability of parts as known. W11603811 control, w11481722 actuator.Case#21829846; ordrng 1 W11603811 (Control)"

We serviced a

LG WASHER

Model WM2487HWMA

Near Austin, Texas 78731

Scott

Job Details: 12/08/2025

Arrived on site for washer walking around and making alot of noise in spin cycle . Found small movement between outer tub and outer basket and can feel some grinding . . Ran test wash and small amount of bouncing and really loud in spin. Rear bearing is starting to fail. Advised customer some parts are not avalable to make repair . No water leaks detected at time of service. Collected 162.36 autho. 44M3VK.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78759

Scott

Job Details: 12/08/2025

Moved to apt 1153 Arrived on site for washer not powering up. Controls not lighting up. Getting correct voltage and polarity. No green LED light on control. Getting voltage to control. Replaced main control board . Ran diagnostics tests . All checked normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Bastrop, Texas 78602

Justin

Job Details: 12/08/2025

Arrived on site to repair previously diagnosed issue. Unit is not going into defrost.Need to replace thermistor and heater and control. Upon arrival customer had not done a manual defrost on unit 3inch layer of frost on evaporator cover. Notified supervisor of issue took photo and uploaded to SD. Rescheduled customer for next send and informed him need to turn unit off 48 hrs before returning so unit can de thaw ; schdld next appmnt for 12/17 WED PM

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Bastrop, Texas 78602

Justin

Job Details: 12/08/2025

Arrived on site for unit not washing. Inspected unit found f4 e3 and f7 e1 error code sump and motor failure and no heat. Unit will need a sump and motor repair. Replaced sump and motor w11665769 and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Bastrop, Texas 78602

Justin

Job Details: 12/08/2025

Arrived on site to repair previously diagnosed issue. Unit needs a new thermostat and control. Replace control and thermostat and test it. Unit is now functioning properly and as designed to. Customer will monitor job completed

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Manor, Texas 78653

Matthew

Job Details: 12/08/2025

"Arrived onsite for washer MVWC465HW2 shaking badly and cycle interruption. Ran diagnostics and found stored error code 8/1 no fill, 0/5 off balance. Inspected suspension but found good resistance. Inspected further and found holes in basket are clogged, not allowing good drain and spin. No fill error is due to valve failure. Unit needs a basket and valve. Office to reschedule ; ordrng 1 W11172199 (Basket) and 1 W10919191 (Washplate)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Troy, Texas 76579

Tyler

Job Details: 12/08/2025

"Arrived on site for refrigerator making a loud noise from the freezer. On arrival I found ice maker had leaked onto freeze a fan motor causing noise. Ah, removed ice and sealed up leak and tested unit and found it working as designed and no longer leaking call, complete."

We serviced a

WHIRLPOOL WASHER

Model WET4027HW2

Near Austin, Texas 78745

James K

Job Details: 12/08/2025

"Arrived to 157 for unit stuck on drain mode. Upon arrival, confirmed pressure hose was not kinked. Checked error codes and found F1E1. Reached out to Claims thread and stated to replace control under S code. Proceeded to replace W11629601 control. Ran diagnostics and calibration. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC7AB00

Near Hewitt, Texas 76643

Tyler

Job Details: 12/08/2025

"Arrived on site for microwave needing new interlock kit w11033422. On arrival, installed part and tested microwave and found it working as design call, complete."

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL04

Near Woodway, Texas 76712

Tyler

Job Details: 12/08/2025

"Arrived on site for refrigerator needing w 10849511 rc.Door and w 11610988 left hand door. On arrival, confirmed, issue and installed both parts and found a refrigerator working as designed call complete."

We serviced a

WHIRLPOOL WASHER

Model LSR7300PQ2

Near Gatesville, Texas 76528

Jonathan M

Job Details: 12/08/2025

"Arrived on site for washing machine model LSR7300PQ2 leaking upon start. Inspected unit and work area. Customer advised unit was working fine until one load attempt, when it leaked immediately as water filled; they stopped it and haven't run since. Gained access to interior; no water residue found indicating leak. Ran unit through normal wash cycle with cabinet detached. Unit filled to max water level without leaking; observed agitation with no leaks. Drained and spun into rinse without issues. Changed to delicates cycle with same results. Switched to quick wash; ran all cycles without leaking. Advised customer I could not determine exact prior leak cause but unit should leak if appliance issue. Instructed to monitor and call back if issues persist. Call complete. No parts installed, and NO LEAKS WERE DETECTED DURING SERVICE."

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW0

Near Waco, Texas 76705

Tyler

Job Details: 12/08/2025

Arrivec on site for dryer not heating. On arrival i foudn element coil broken. Replaced element wp3387747. Found dryer working as designed. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ05

Near Georgetown, Texas 78633

Andrew P

Job Details: 12/08/2025

"Refrigerator WRF757SDHZ05 was not cooling in the refrigerator or freezer cabinet. Pulled refrigerator out and removed back panel. Compressor kicked on and buzzed for a few seconds, then shut off. Tested compressor windings with ohmmeter: 6.1 ohms from common to start, 5.4 ohms from common to run, 10.8 ohms across run and start windings. Replaced start device wpw10197428 compressor fired up and buzzed for about two seconds, then shut off. Compressor has locked rotor. Ordering compressor , UV dryer, access valve and freezer evaporator. Needs to be set up for sealed system service tech. No leaks detected at times of service.; ordrng 1 W11394387 (Evaporator) and 1 W11682292 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Valve)"

We serviced a

WHIRLPOOL OVEN

Model WOS72EC0HS01

Near New Braunfels, Texas 78132

Tim M

Job Details: 12/08/2025

"Arrived on site to test unit WOS72EC0HS01 for fan noise. Upon arrival entered service mode and found multiple F6E0 (UI lost communication) errors stored. Engaged blower motor normal operational noise only. Engaged convection motor loud rattle present, matching customer complaint. F6E0 requires UI replacement; noise requires convection motor replacement. Ordering part, no parts installed, office to reschedule.; ordrng 1 W11428583 (UI)"

We serviced a

WHIRLPOOL WASHER

Model WFC682CLW0

Near Leander, Texas 78641

Brandon B

Job Details: 12/08/2025

Arrived on site for a washer WFC682CLW0 with no power. Customer doesn't want anyone in her house unless she is there. Rescheduled for Wednesday. They want an afternoon appointment if possible. Nobody available to sign. ; schdld next appmnt for 12/10 WED !

We serviced a

JENN-AIR DISHWASHER

Model JDTS3924SL0

Near Leander, Texas 78641

Brandon B

Job Details: 12/08/2025

Arrived on site for a dishwasher JDTS3924SL0 with a loose handle. I replaced the handle w11320226 and studs w11157086. The handle is tight with no gaps. Took a picture of the repair. Nobody available to sign.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Andice, Texas 78628

Andrew P

Job Details: 12/08/2025

"WFW6620HC2. Customer stated she kept getting a low flow error message on the washer. Ran washer. Through diagnostics, found an F8E1, which is a long fill fault code. Removed and replaced hot and cold water valves Ww11688995, w11688994. Tested washer in diagnostics with auto test; both valves working properly. Filled with water, agitated, drained, and spun; washer working as intended. No leaks detected at times of service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3236RZ00

Near Austin, Texas 78726

Daniel A

Job Details: 12/08/2025

"Arrived on site to inspect refrigerator model WRFF3236RZ00 over cooling in the RC. Upon further inspection, I checked temperatures and measured 33 RC and -2FC. I checked the RC Thermistor and it was testing good. I placed the unit into service mode and checked the operation of the damper and found it to be operating properly. I checked the gaskets and found they were in good condition, however there was a small gap between the two doors at the bottom. I corrected this by adjusting the leveling of the refrigerator. I also adjusted the temp in the fridge slightly. The refrigerator is operating as designed. O water leaks observed during service."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78726

Daniel A

Job Details: 12/08/2025

Arrived on site to inspect dryer making noise during operating. Upon further inspection I was able to determine that the noise was coming from a broken blower wheel. I replaced the wheel and reassembled and tested the dryer and it is now operating as designed. WP697772

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW4

Near Austin, Texas 78724

Joe Z

Job Details: 12/08/2025

"Arrived to apartment 11103 for washer NTW4516FW4 with issue of does not fill. Upon arrival, ran dish and get error code F8-E1 long fill/ no fill. Ran manual components test and found cold not operating. Test pressure and water pressure is correct . Test voltage with call for cold water and is correct at valve from control . Need to replace valve. Replaced valve W11210463. Test unit and is operating as designed. No leaks present. Job complete"

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Leander, Texas 78641

Brandon B

Job Details: 12/08/2025

Arrived on site for a dryer MED6230HW2 not heating. I verified the issue and tested the element. The element is open so I replaced the element wp3387747 and the cut-off 279973. Tested on timed dry. Unit is heating and tumbling as designed. I advised the customer to have the vents cleaned before using the dryer since it's been at least 2 years since the last cleaning.

We serviced a

JENN-AIR RANGE

Model JGRP436HM05

Near Leander, Texas 78641

Brandon B

Job Details: 12/08/2025

Arrived on site to install shipped parts on an oven JGRP436HM05. I verified missing paint on the oven. I replaced the right panel that was shipped to the customer. Tested all burners and unit is operating as designed. No leaks detected while on site. Installed w11038254

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Leander, Texas 78641

Brandon B

Job Details: 12/08/2025

Arrived on site for a dryer WED5620HW2 not spinning. I found the drum seal is damaged so its metal on metal now. Im ordering a W10508188 basket for the return visit. Maintenance is aware. Office will need to reschedule. ; ordrng 1 W10508188 (Basket)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Pflugerville, Texas 78660

Andrew R

Job Details: 12/08/2025

Arrived onsite for unit not catching lint and not drying completely. I tested the temps with the hose off and found it reached correct temp at 170 and fall quick when cycled off. I put the hose on and found the temp to climb slowly and fall even slower when cycled off. I recommended customer have the vents cleaned and advised them that the vents should be cleaned between 6 months- 1 year. Customer understands. Call complete. No parts installed.

We serviced a

JENN-AIR COOKTOP

Model JED3430WB01

Near Belton, Texas 76513

Andrew P

Job Details: 12/08/2025

Jenn-Air electric cooktop model JED3430WB01: Verified left front burner failed. Removed and replaced left front infinite switch wpw1023425 and left front burner wpw1017822. Tested cooktop; all burners functioning properly.

We serviced a

AMANA RANGE

Model ACR4303MMS2

Near Jarrell, Texas 76537

Andrew P

Job Details: 12/08/2025

Model ACR4303MMS2 verified. Left front burner not working properlywould not get hot. Lifted up cooktop and found receptacle melted. Completely removed old receptacle and spliced in new receptacle 814399. Reinstalled burner and tested cooktop. All burners get hot; oven working as intended. No parts ordered.

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW1

Near Hutto, Texas 78634

Andrew R

Job Details: 12/08/2025

Arrived onsite ford dryer not starting. I found the thermal fuse OL. I replaced the fuse and same issue occurs. I found the PTS switch has failed and replaced the WPW10446920 PTS SWITCH. Unit now starts and operates as designed. Also installed WP3392519 THERMAL FUSE.

We serviced a

WHIRLPOOL MICROWAVE

Model WMC30516AS

Near Cedar Park, Texas 78613

Daniel A

Job Details: 12/08/2025

Arrived on site to inspect microwave model WMC30516AS sparking almost every time it is used. Upon futher inspection. I found there was damage to the wave guide shield. I removed the shield and found that the magnatron and waveguide were damaged. Will upload photos for report.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Round Rock, Texas 78664

Andrew R

Job Details: 12/08/2025

Arrived onsite for unit draining running. I found a F3E1 pressure sensor failure. I found the unit drains when plugged in and no function is allowed. Unit will need a new control for repair. Ordering W11603810 CNTRL.; ordrng 1 W11603810 (CNTRL)

We serviced a

JENN-AIR OVEN

Model JJW2830LL01

Near Georgetown, Texas 78628

Daniel A

Job Details: 12/08/2025

"Arrived on site to inspect oven tripping the circuit breaker. Upon futher inspection, verified proper incoming voltage and amp draw of 17amps peak for each individual oven. I ran both ovens and could not replicate the tripping. I followed the guidelines from service pointer W11490386 and ran ovens for 30 additional minutes and the ovens were not tripping the breaker. Will call Saftey to document since it was after hours at the time of service."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Killeen, Texas 76549

Robert

Job Details: 12/08/2025

"WED4815EW1 Arrived on site for a dryer, not heating. On arrival, I tested the dryer and its heating . I used my vent tester, and it showed that the ventilation to the home is in poor condition. I uploaded a photo of the test. I recommended contacting a duct cleaning company or the landlord. No parts used product works as it's designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF536RPS01

Near Belton, Texas 76513

Wesley

Job Details: 12/08/2025

Arrived onsite for KRMF536RPS01 with slow ice production. Found one batch in 3 days. E5 icemaker code and icebox fan would not work in diagnostics. Replaced fan W10846539 and icemaker W11658802. Fill works fine. No leaks at time of service. Advised customer on repair.

We serviced a

AMANA DRYER

Model NED4655EW0

Near Belton, Texas 76513

Wesley

Job Details: 12/08/2025

Arrived onsite for dryer noise NED4655EW0. Was able to determine cause to be bad roller. Installed all parts from kit 4392065. unit is now operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Belton, Texas 76513

Wesley

Job Details: 12/08/2025

"Arrived onsite WDT750SAKV0 for not drying well compliant. Tested in diagnostics. No error codes. Heater comes on in test 6. Custo,er not using rinseaid and washing dishes over night. Incoming temp is perfect at 130f with a recirculation system. Discovered dispenser door failure to open, Repaired door feature after discovering dislodged solenoid actuator arm on the dispenser housing, secured solenoid and tested function. Dispenser is now operating as designed. Advised using rinseaid and opening door at end of cycle to eliminate recondensation. No parts."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78748

James K

Job Details: 12/08/2025

"Arrived to unit 239 for door not closing properly. Upon arrival, when closing door, strike does not latch. Proceeded to replace W11316914 strike and W11565030 latch. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Austin, Texas 78749

James K

Job Details: 12/08/2025

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W10899578 drum and 4392065 repair kit. Tested unit and now unit is functioning as designed."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Austin, Texas 78724

Joe Z

Job Details: 12/08/2025

"Arrived on site to apartment 5208 for dryer NED4655EW1 with issue of thumping noise. Upon arrival, test unit and noise is coming from front of drum. Disassembled unit and found debris caught in front drum bearing. I removed debris and test unit. Unit is operating as designed. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Austin, Texas 78724

Joe Z

Job Details: 12/08/2025

Arrived on site to apartment 2209 for refrigerator WRS321SDHZ11 with issue of tripping breaker. Upon arrival. Unit is plugged in but there is no power and is hot in both sections. Found there is no voltage from outlet. Checked breaker and there are no tripped breakers. Found unit is not connected to a dedicated circuit. The outlet for refrigerator is connected to kitchen counter gfci outlet. I reset the gfci outlet and unit powered on. Ran diagnostics to test all components. All components operate correctly without tripping breaker. Allowed unit to operate under normal operation. Unit is operating as designed. It is recommended the Unit has its own dedicated circuit. Per page 9 of installation instructions . Cannot duplicate a breaker tripping issue.

We serviced a

JENN-AIR RANGE

Model JDRP548HL03

Near New Braunfels, Texas 78132

Tim M

Job Details: 12/08/2025

"Arrived on site to test unit JDRP548HL03 for getting warm when not in use. Builder stated unit newly installed and small oven felt noticeably warm when opened after a couple days. Powered unit off and havent checked since. Applied power to the unit and let idle for 20 minutes. Inspected small oven; no heat emitting from elements or lights. Lights may have been left on unknowingly, causing residual warmth. As precautionary measure replaced control (W11317944). Retested idle operation; no abnormal heat. Advised builder to monitor and ensure lights are off when not in use. No one on site for signature. At the time of service unit is running as designed, no gas leak detected, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ19

Near Austin, Texas 78748

Luis

Job Details: 12/08/2025

"Arrived on site. Found filter stuck in housing diagnosed unit will need a new reservoir assembly, scheduled for friday 12/12; ordrng 1 W11706229 (Reservoir)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL04

Near Blanco, Texas 78606

Tim M

Job Details: 12/08/2025

"Arrived on site to test unit JFFCC72EHL04 for frozen water in RC. Customer stated unit is repeating prior issue: ice slab under drawer assembly with water leaking out, top items not cooling enough while bottom items freeze. Verified thick ice layer under drawers. Upon inspection found drain pan slightly warped, allowing defrost water to escape into cabinet. Contacted GC; recommended replacing drain pan, evaporator cover, and both control boards. Also will need to install aluminum heat probe into drain port to prevent icing over and switching defrost type to basic 8-hour timer. Requesting 2-hour return visit. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W11090564 (Drain pan) and 1 W11399989 (Aluminum heat probe) and 1 W11567409 (Orion control)"

We serviced a

MAYTAG WASHER

Model MFW7020RF0

Near Austin, Texas 78749

James K

Job Details: 12/08/2025

"Arrived to suite 250 for unit not draining. Upon arrival, found unit is at a pet grooming business. Informed customer Maytag does not cover in home products that are Commerical use and will have to reach out to customer care for further assistance. Call documented"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS7

Near Johnson City, Texas 78636

Tim M

Job Details: 12/08/2025

"Arrived on site to inspect unit KSGG700ESS7 for finish coming off. Upon arrival customer presented multiple nickel-sized areas where top coating had flaked away, exposing undercoat. No impact marks present. Documented in SD. Further inspection revealed bottom oven panel improperly manufactured causing poor fitment and uneven heat distribution. Replaced bottom panel (WPW10211368); fitment now proper with even burner flame and heat pattern. Unit is now functioning as designed, no gas leak detected, job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Austin, Texas 78739

Leonardo

Job Details: 12/08/2025

"Arrived on site to diagnose a dishwasher that is not washing correctly. Tested the unit and confirmed it is filling with water and attempting to advance through the cycles, but the spray arms are not circulating water. Entered diagnostics mode and retrieved error code F4E3 wash motor failure. This indicates the wash motor is not engaging to circulate water throughout the tub. Unit will require a new sump and motor assembly for proper operation. Ordering the necessary parts and rescheduling the return visit for Thursday per the customers request.; saved tckt"

We serviced a

KITCHENAID ICE MACHINE

Model KUID508ESS2

Near San Marcos, Texas 78666

Andrey

Job Details: 12/05/2025

"Arrived on site to replace previously diagnosed compressor, evaporator, drier and access valve, replaced parts, vacuumed system down for 30 minutes, vacuum held good, charged system to 5.75oz of R134a, unit is now running as designed no leaks detected job complete installed W11506635, W10843121, W11735041, WPW10218037"

We serviced a

KITCHENAID DISHWASHER

Model KDTE304RPS0

Near Austin, Texas 78704

James K

Job Details: 12/05/2025

"Arrived on site for heater not working. Upon arrival, ran test cycle and found heater not cycling. Proceeded to replace W11537778 heater. Tested unit and now unit is functioning as designed . No water leaks detected at this time. Customer was on work call. No signature"

We serviced a

WHIRLPOOL OVEN

Model WFG231LVS0

Near Austin, Texas 78704

James K

Job Details: 12/05/2025

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace WPW10200660 screws (2) and WP98004942 handle. Tested unit and now unit is functioning as designed . No gas leaks detected at this time"

We serviced a

JENN-AIR OVEN

Model JJW6024HM01

Near Austin, Texas 78745

James K

Job Details: 12/05/2025

"Arrived on site for unit not descaling. Upon arrival, ran descaling and found unit descaling but would not finish after 30 minutes. Customer stated it never finishes even leaving unit descaling for 24 hours. Checked error codes and found F1E1 and F6E4. Cleared codes. Made sure unit is configured to the correct model number. Tried retested on component activation and unit will not allow it. Spoke with GC and advised for returning tech to install UI first, power machine down and then install main control. Ordering W11354922 UI and W11353849 control. No parts replaced. Office to reschedule ; ordrng 1 W11354922 (UI) and 1 W11353849 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WFES3330RB0

Near Austin, Texas 78744

James K

Job Details: 12/05/2025

"Arrived to unit 3409 for front right burner not working. Upon arrival, tested all burners and found some burners not working. Proceeded to replace W10857622 front switches (2). Tested unit and now unit is functioning as designed"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Cedar Park, Texas 78613

Miguel

Job Details: 12/05/2025

Arrived on site for dryer not tumbling. Found motor runs but drum does not turn. Removed front panel. Found belt is good but not connected to pulley. No issues with support wheels or pulley. Replaced belt back on pulley. Checked operation. Unit starts fine but does not have any draft at all. Cleared vent from dryer to wall. Still not getting any draft. Left vent disconnected. Dryer in good working order now. Will need to have vent cleaned. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFN502ESS05

Near Austin, Texas 78759

Daniel A

Job Details: 12/05/2025

"Arrived on site to inspect refrigerator with spring noise from left door. Upon further inspection I found that the hinge screw was loosening causing the extender to sit at an angle. Ordering hinge W11673500 extension WPW10121046, extension WP2307857 and GC provided part. I am scheduling for 12/10 no water leaks observed during service. ; ordrng 1 W11673500 (Hinge) and 1 WPW10121046 (Extension) and 1 WP2307857 (Extension) and 1 GCprovidedpart (GC provided part)"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2400XTPS7

Near Austin, Texas 78727

Daniel A

Job Details: 12/05/2025

"Arrived on site to inspect dishwasher model GU2400XTPS7 leaving water at the end of cycle or water accumulating. Upon further inspection, I found that the the inlet valve was weeping and allowing water to fill the sump while the unit was not in use. I replaced the failed valve and reassembled and tested the unit. The unit is now operating as designed. No water leaks observed during service."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Kyle, Texas 78640

Luis

Job Details: 12/05/2025

"1331. Arrived on site for cooling issue in fresh food section. Removed deli drawer found thick slab of ice across evaporator cover,diagnosed a defrost issue in fresh food section. Customer will defrost unit set return appointment for Tues 12/9; schdld next appmnt for 12/9 TUE !"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPA02

Near Austin, Texas 78704

Luis

Job Details: 12/05/2025

"Arrived on site for unit shutting off and on on its own,diagnosed a defective drain pump,short in pump,replaced pump,hose and tube due to defective. Ran water through system pump drained water checked connections no leaks. Ran diagnostic all test passed. Informed customer unit needs to stick out so not to damage drain hose. 8212547rp,w11766555,w11539855; used 1 8212547rp (Tube) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM04

Near Austin, Texas 78704

Luis

Job Details: 12/05/2025

"Arrived to unit 201 for freezer door issues,found icicles in freezer also found door liner rubbing on inside liner,added washer to hinge,remolded freezer door gasket checked seal good. Wp489467; used 1 Wp489467 (Washer) from stock"

We serviced a

WHIRLPOOL OVEN

Model WFG505M0MS0

Near Austin, Texas 78751

Matthew

Job Details: 12/05/2025

Arrived onsite for oven WFG505M0MS0 door glass coming loose. Inspected and found glass panel jumped bracket holders. Removed door and secured glass brackets. Tested and door is functioning properly. Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78758

Justin

Job Details: 12/05/2025

Arrived on site to repair previously diagnosed issue unit needs new ui. Installed new ui previous ui stuck on lock mode. Tested unit is now functioning properly and as designed to. No leaks present at this time. No one on site for signature job completed

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near Harker Heights, Texas 76548

Tyler

Job Details: 12/05/2025

"Arrived on site for drier, not spinning.The drum around or working properly. On arrival, I found the belt had broken. But upon further inspection, I have found no failures or damage to the motor which indicated the belt was possibly defective. I installed a new repair kit 4392065 and reassembled, and tested dryer and found it working as designed call complete. Not available to sign"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Kyle, Texas 78640

Brandon

Job Details: 12/05/2025

Arrived on site to look at model WRS325SDHZ13 for customer complaint of unit not dispensing ice. Found door switch was not activating properly. I added spacer to freezer door to ensure switch would activate. Unit tested good. Part used wpw10221048 customer not on site to sign

We serviced a

WHIRLPOOL RANGE

Model RF3020XKQ2

Near Harker Heights, Texas 76548

Tyler

Job Details: 12/05/2025

"Arrived on site for range with cooktop not aspiring at all after am electrical failure in back right burner. On arrival i found damage is to all 4 burners, 4 infinite switchs, 4 receptacles and wiring (photos in sd). Unit is missing most of the screws needed for the infinite switchs. The surface indicator lens in broken and not allowing light to clip in. The unit needs WP3400882 infinite screws(8x) WP3196068 indicator lens, wpw10345407 burners(2x), wp9761346 burners(2x), wp3149404 switchs(2x), wp3148953 switchs(2x), 7 w11396691 harness. I rescheduled customer for 12.10.25; ordrng 8 WP3400882 (Screws)s and 1 WP3196068 (Indicator lens)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Nolanville, Texas 76559

Tyler

Job Details: 12/05/2025

"Arrived on site for dryer, not starting and had tripped the breaker. On arrival, I confirmed failure and found the l one wire on the terminal block had burnt up. I installed 279320. Terminal block kit and found the unit working as designed without tripping breaker, call complete."

We serviced a

WHIRLPOOL WASHER

Model WFW5720RR0

Near Nolanville, Texas 76559

Tyler

Job Details: 12/05/2025

"Arrived on site for washer, making a knocking.Noise when it would go into a high speed spin. An arrival confirmed issue and found unit was not level and that there was a wire inside the unit that was knocking against the side panel as well. I was able to secure the wire harness, and I locked in the feet and tested the unit with a bunch of towels and found it working as designed with no leaks call, complete."

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ13

Near Pflugerville, Texas 78660

Justin

Job Details: 12/05/2025

"Arrived on site for ice maker, not working. Tried testing icemaker and called for water. Icemaker is not calling for water or harvesting. Try testing ice maker multiple times but got nothing. Tested voltage to ice maker ice maker is getting voltage. Replaced ice maker and tested unit is now calling for water and harvesting. Unit is now functioning properly and as designed to. No leaks present at this time job completed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Lockhart, Texas 78644

Andrey

Job Details: 12/05/2025

"Arrived on site to test unit for not cooling properly, tested unit found compressor running but only frosting up bottom layer of coils, unit has a failed compressor, ordering parts office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 Accessvalve (Access valve) and 1 Dyedrier (Dye drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Lockhart, Texas 78644

Andrey

Job Details: 12/05/2025

"Arrived on-site to test the unit for no ice production. Customer reported that the ice maker dispenses a couple of cups of ice and then stops dispensing or producing ice. Upon inspection, found the ice bin full. Advised the customer that if the issue occurs again, they should remove the bin and visually confirm ice presence to ensure the unit is not simply full and cycling normally. Customer was also confused about the ice maker ON/OFF function on the user interface and had been unintentionally turning the ice maker OFF instead of ON. Reviewed proper operation with the customer and advised monitoring. If the issue persists with minimal ice production, replacement of the ice maker and user interface may be required. At this time the unit is operating as designed, no leaks detected, and no parts were installed. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4307SW0

Near Lockhart, Texas 78644

Andrey

Job Details: 12/05/2025

"Arrived on-site to test the unit for not running properly. Customer stated the washer will complete a couple of cycles, but during others it will drain the water out immediately and then stop, doing nothing. Tested the unit and confirmed all components are engaging properly and all valves are functioning as designed. Inspected the rear of the unit and found the drain hose improperly installed with no siphon break and the hose positioned at floor level, causing the washer to siphon water out as it fills, interrupting the cycle. Advised the customer that the drain system must be installed according to manufacturer specifications to prevent siphoning. Customer will correct the installation and retest the unit. At this time, the washer is operating as designed. No leaks detected. No parts installed. Job complete."

We serviced a

MAYTAG OVEN

Model MVW7230HC1

Near Round Rock, Texas 78664

Justin

Job Details: 12/05/2025

Arrived on for unit only dispensing hot water. Upon arrival customer informed mebunitbeither has to much water or not enough water and only hot. Ran diagnostics found no stored error codes. Ran test cycle unit completed cycle with no issue . Tested both hot and cold valve individually both have perfect pressure and flow. Called GC for assistance we tested all water temps to make sure working correctly all temp settings are working properly. Ran quick wash with a load of towels cycle completed with no issues. Can not find any issues with unit. Called tech line for assistance tech line took my info and had fix or resolution for issue no fix for customers issue with unit. Received case number 21812470. Unit is functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ09

Near Round Rock, Texas 78665

Justin

Job Details: 12/05/2025

Arrived on site for unit making arching sound. Unit also is not heating. Inspected unit found diode blown and was causing the arching. Replace diode and tested. Unit is now functioning properly and as designed to job completed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Round Rock, Texas 78665

Justin

Job Details: 12/05/2025

"Arriving on site for door seals, not sealing properly. Inspected unit found right side door and left side. Door at fridge, seals are torn and whorn. Replace both seals in tested. Unit is now functioning properly. And as designed to job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM03

Near Kyle, Texas 78640

Brandon

Job Details: 12/05/2025

"Arrived on site to replace FC door on model WRT541SZDM03. I replaced door and nameplate, unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Kyle, Texas 78640

Brandon

Job Details: 12/05/2025

"Arrived on site to look at model WFW6620HC0 for customer complaint of unit being locked. Found control lock was on, I turned control lock off and ran diagnostic test cycle. Unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Niederwald, Texas 78640

Brandon

Job Details: 12/05/2025

"Arrived on site for customer complaint of pump sound, found drain pump running constantly, found issue with control board. Ordering control."

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Austin, Texas 78748

Brandon

Job Details: 12/05/2025

"Arrived on site to look at model WED4850HW0 for customer complaint of loud noise, found issue with repair kit. I replaced repair kit, unit tested good. Part used 4392065"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Austin, Texas 78749

Brandon

Job Details: 12/05/2025

"Arrived on site to look at model WDT730HAMZ1 for customer complaint of unit not working properly, found error codes f4e3 and f7e1, found issue with wash motor. I replaced washer motor, part used w11613480"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Austin, Texas 78749

Brandon

Job Details: 12/05/2025

"Arrived on site to look at model WTW4816FW3 for customer complaint of unit running drain pump constantly ni replaced control under S153EB, un able to test since customers disconnected unit. Part used w11603810"

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI75X15HB01

Near Austin, Texas 78732

Scott

Job Details: 12/05/2025

"Arrived on site for ice machine still making too much ice . Tested bin thermistor getting 5dcv . Resistance 7.4, ice bin is full . Replaced thermistor . No water leaks detected at time of service. Job complete"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Austin, Texas 78732

Scott

Job Details: 12/05/2025

"Arrived on. Site for washer leaving loads twisted . Ran diagnostics no error codes . Gearcase is making some unusual noises. No oil visible on gearcase . Ordering gearcase, actuator and cam. Return set12/10. No water leaks detected at time of service. ; ordrng 1 W11449840 (Gearcase) and 1 W11398781 (Actuator) and 1 W10721967 (Cam)"

We serviced a

JENN-AIR OVEN

Model JOEDC530RL00

Near Briggs, Texas 78608

Robert

Job Details: 12/05/2025

"JOEDC530RL00 Arrived on site from previous tech visit to install parts. On arrival, I received information from the client on what exactly happened . She said the probe displayed when it wasn't in use, and then the hourglass on the display showed up and then shut down. All issues point to the ui control . I replaced the ui control and then tested both upper and lower ovens on 350 . Temperature reached product is working as its designed."

We serviced a

WHIRLPOOL DRYER

Model WED8300SW2

Near Austin, Texas 78745

Leonardo

Job Details: 12/05/2025

"Arrived on site to diagnose a dryer that would not start consistently and would shut off shortly after starting.Began by testing the unit through several start attempts. Found that the dryer would only start intermittently, and when it did, it would immediately shut off as if the door was being opened. Inspected the door assembly and tested the door switch. Found the door switch not engaging properly and failing to register the door as fully closed. This is causing the safety circuit to interrupt power to the motor.Confirmed that all other components were receiving proper voltage and that the issue is isolated to the faulty door switch. A new door switch will be required to restore proper operation. Ordering replacement door switch; office will contact customer to reschedule once the part arrives.; ordrng 1 8574875 (Door switch)"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS23

Near Austin, Texas 78733

Scott

Job Details: 12/05/2025

Arrived on site for wall oven not heating after self cleaning. Found thermal fuse blown. Replaced fuse . Ran preheat . All checking normal. No other issues found job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Salado, Texas 76571

Tyler

Job Details: 12/05/2025

Arrived on site for dishwasher leaking from front left corner. On arrival found no errors in diagnostic. Foudn no errors in diagnostic. Saw signs of water sediment along door gasket as well as water getting through gasket and leak down door past left hinge. Im ordering W11483553 gasket and rescheduled customer for 12.12.25; ordrng 1 W11483553 (Gasket)

We serviced a

JENN-AIR RANGE

Model JDRP548HM01

Near Austin, Texas 78756

Leonardo

Job Details: 12/05/2025

"Arrived on site to replace all burner heads on the range. Removed the existing burner heads and installed the new replacements on all burners. Ensured each burner was seated properly and aligned with the igniters. Reassembled the cooktop and tested all burners individually. Confirmed all burners are igniting quickly and producing an even, consistent flame with proper gas distribution around each head. No gas leaks detected. Unit is operating as designed. Job complete."

We serviced a

JENN-AIR MICROWAVE

Model JMW2430LL03

Near Austin, Texas 78735

Leonardo

Job Details: 12/05/2025

"Arrived on site to test the microwave for concerns about taking too long to boil water. Using a glass microwave-safe container, measured 1 cup of water starting at 59?F. Heated the water for 3 minutes. After the 3-minute cycle, the water reached 212?F and achieved a full boil. Informed the customer that water in a glass container typically takes longer to heat compared to ceramic due to the way glass absorbs microwave energy. All tests performed indicate the microwave is heating properly and operating as designed at this time. Job complete."

We serviced a

KITCHENAID MICROWAVE

Model KUDS301XBL1

Near Austin, Texas 78739

Leonardo

Job Details: 12/05/2025

"Arrived on site to diagnose microwave making a squeaking sound when the turntable was rotating.Began by running the unit with a cup of water to safely replicate the issue. As soon as the turntable began to rotate, I could clearly hear the squeaking noise coming from the turntable drive system. Removed the turntable plate and support to inspect the motor shaft and drive components. Found the turntable motor shaft worn and causing friction during rotation. Replaced the turntable motor and motor shaft assembly. Reassembled the unit and retested with a cup of water. The turntable now rotates smoothly with no squeaking or abnormal noises. Unit is operating as designed. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Austin, Texas 78739

Leonardo

Job Details: 12/05/2025

"Arrived on site to diagnose dishwasher receiving power but the control panel not responding. Verified the customers complaint and found the display completely unresponsive. Pulled the unit forward and tested incoming voltage to the main control board. Confirmed 125V AC present, indicating the unit was receiving proper power. However, the control board itself was not responding. Replaced the main control board . Reassembled the unit and restored power. Ran a full operational test and verified the control panel is now responsive, and the dishwasher is filling, washing, draining, and completing cycles correctly. No leaks were found at this time. Unit is operating as designed. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Salado, Texas 76571

Tyler

Job Details: 12/05/2025

"Arrived on site for washer not completing cycles. On arrival found F0e3,f0e5, f3e2, f8e1. I then fount slider cracked, and valve (coldside) not opening up. Replaced w10734521 &w11173599. Tested washer and found no leaks. Call complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Salado, Texas 76571

Tyler

Job Details: 12/05/2025

Arrivec on site for dishwasher not using water. On arrival i found main harness w11729441 broken at valve connection. Im ordering harness and office will need to reschedule once availability of part is known; ordrng 1 W11729441 (Harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3536SZ00

Near Killeen, Texas 76542

Robert

Job Details: 12/05/2025

"WRFF3536SZ00 Arrived on site for a refrigerator fc door not closing. On arrival, I verified the right side of the fc door wasn't sealing. Further inspection, I found the drawer was crooked. I rejustested the door, and tested door is sealing as its designed. Product is working as its designed no parts used no water leaks visible from main water supply."

We serviced a

WHIRLPOOL OVEN

Model WFES3030RS0

Near Killeen, Texas 76549

Robert

Job Details: 12/05/2025

"WFES3030RS0 Arrived on site for a range tripping breaker again. On arrival, I verified the issue again. I removed the ground wire then then preheated to five hundred degrees temperature reached without tripping breaker. I took amp draw only oven on it was 14.67 with all burners on high and oven on it was 39.88. I rewired the ground wire back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity, and voltage readings were correct. The product works as it's designed. I recommend the client to contact the gfci breaker company for information on the correct gfci breaker for the range. I provided the client with phone numbers to call. I also recommend to leave oven on for one hour. Calling Whirlpool Safety to notify my findings. Case# 21545599"