Arrived onsite for dishwasher that is not washing dishes. Upon inspection I found that the was a motor not running code. And through the diagnostics cycle I found that the motor would not run. I replaced the Sump&motor and tested unit and found unit operating as designed no leaks.

"Arrived on site for a refrigerator with lights out after the last service and with it still leaking water. Upon further inspection I found a connector was left unplugged at the control after the last service. I plugged it in and the lights began working. I also found the water coming from the FC. The units drain line was frozen over and the defrost was causing water to come out of the front. I advised the customer on letting the unit thaw for 72 hours and see if it fixes the issue. However, if it does not then the drain line may be clogged. Due to the unit being a built in the drain line was not readily accessible. No fee collected due to being related to the prior service. Call complete."

"Arrived on site to test unit for popping noise, tested unit found gasket sealing good sealed some excessive gaps around RC and FC, leveled doors per customer request, reposition wiring harness due to it rubbing against bottom refrigerator panel causing a crackling sound, unit is functioning properly, no leaks detected job complete"

"Arrived on site to test unit for not advancing in cycle,tested unit for cold water is not flowing, valve is activating, removed water line and found no water flow, showed customer the issue customer will contact plumber to address issue, all other components checked out in diagnostics, job complete"

"Arrived on site to replace previously diagnosed deli UI assembly, replaced part, advised customer not to set temps in deli drawer lower then 36 to prevent condensation buildup around drawer due to temp difference in RC and drawer, unit is running as designed job complete"

"Arrived on site for a defective damaged door,replaced defective freezer door checked door seal and operation good."

"Arrived on site for light issue. Diagnosed 2 defective led modules,replaced upper left wall freezer led module and lower left wall fresh food led,all leds working as designed."

Arrived on site. Found damaged left side fresh food door replaced defective fresh food door checked door seal good.

Arrived on site to follow up on dryer making noise when running. Customer showed me video that sounded like rubbing metal and not vibration. I removed the lint screen housing and found the blower wheel was cracked. Removed blower wheel and replaced. Tested unit and found all items working properly. Call complete.

"Arrived on site ,replaced heater . Ran diagnostics per whirlpool specs. All tested normal. No water leaks detected at time of service"

"Arrived on site to apply epoxy to cracked linear and instal secondary fan to ice maker per Techline. Installed parts, unit working as designed. No leaks detected. Job complete."

"Arrived on site for smelly dishwasher . Ran diagnostics all checked normal ,no error codes . Tenent is cleaning filter . Did find drain loop low on disposal . Readjusted loop to make higher . No water leaks detected at time of service. Job complete"

"Arrived on site to inspect dishwasher door handle loose. Upon further inspection, I found the handle right side mounting screw loose. I tightened the screws and the handle is good. I found the door opens fast due to the friction pads missing from the hinge. Using pads (x2) from my van stock (WP8268961), I installed the pads to the hinges and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect range cooktop middle burner flame. Upon further inspection, I tested all burners and all but the middle burner were operating as designed. The middle burner took longer to ignite and had orange flames. The main reason for the orange flames was due to cooking grease/oils on the burner cap. I removed and replaced the middle burner head and retested and it is operating as designed. I made recommendations for use and care. No gas leaks detected during service, job completed."

Arrived on site for refrigerator not cooling. Inspected unit and work area. Found no leaks also found the dryer clogged. Recovered the system and replaced dryer. Charged the system and its now operating as designed. Advised CX to let unit cool for 24 hrs to start using. O leaks observed during service. Job completed.

"Arrived on site to diagnose refrigerator not making any ice. Ran icemaker and found it unresponsive, but with voltage present. Replaced icemaker and cycled. Verified unit working as designed. Call complete."

"Arrived on site to diagnose microwave that had started itself several times on one occasion. Customer clarified that they had cooked sometnubt that a large amount of steam, and after they walked away unit had started itself a couple of times. Called tech line, Sr7734583227. Per tech Line unit needs to go onto its own circuit (due to sharing circuit with wall oven), and items must be covered in the microwave. Steam is likely getting onto the control and causing the present symptoms. No part replacements are recommended until unit gets its own circuit. Covering items cooking should resolve all issues present. Documented with WP safety, 7734539462. Call complete."

BT Arrived to inspect ice maker not producing ice. Ran unit through diagnostics and found water flow very low. I Removed the filter and retested. The unit produced water properly so the filter was clogged. I installed a new filter provided by the customer and the unit worked as designed. I also found the front lower cover was out of adjustment impeding air flow. I adjusted the cover and repaired the problem. No leaks found during service.

"Arrived to inspect heating issue. I found the thermal fuse had opened and I removed and replaced. During testing I noted severely restricted exhaust flow and that the unit would heat on the timed dry setting , with no heat selected. Further inspection revealed the element had shorted to the housing and would lightly heat (120VAC) whenever the centrifugal switch within the motor was engaged, powering on L2. I removed and replaced the element and the issue was resolved. I advised the CX to have their venting checked immediately due to the severe airflow restriction. Operational test good, other than venting."

Arrived onsite to inspect microwave not powering on. I found that the mini circuit breaker had tripped again that had tripped back in January of this year. I reset the mini breaker and tested the microwave. I found no cause for tripping the breaker. CX had a 20 amp outlet for microwave that wasnt being in the cabinet above the oven power supply. I took the cord from the microwave and plugged it in to that outlet. Possibly suspect that mini breaker could be failing and the CX can get to the breaker from the garage if it trips again. Call complete.

"Arrived onsite for icemaker not working. Upon arrival ran a forced harvest test. Unit harvested,but did not call for water.replaced ice maker kit. Test unit and unit now fills with water. Job complete."

Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. The customer advised that he ran the unit through a harvest cycle in and advise that it was unable to complete a cycle. Did confirm no ice in the icemaker mold. Tested the ice level sensor and found it operating as designed. Tested the day I see Boxster Mr. and found it past and diagnostics. Checked freezer temperature and found the freezer at 5?F. Checked the temperature setting on the refrigerator and found the refrigerator sections to set at 38?F in the freezer set at 5?F. I did advise the customer that the freezer section is a little high and could be contributing towards their issues with ice and making. Turn down the temperature setting and ran the unit through icemaker error codes. Found an E5 for timed icemaking. When ahead and replaced the icemaker and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the control and evaporator semester and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site to test unit for upper oven not working. Test unit and found opened TOD. Replaced TOD test unit and unit test good job complete.

"Arrived on site for a range that is intermittently turning itself off and back on. Inspected unit and working area. The customer advised that if they unplug the unit and called the unit back in, the unit will work just fine but it happens on the cooktop and in the oven at various points. Customer advised that even if they shake the machine all the sudden the unit Might come back on. Disassembled the rear of the unit and did not find any issues with it wiring or connector pieces grounding against anything. Found the terminal blocks in good shape and working properly. Check voltage to the unit and found proper voltage. Tested the unit manually and everything seem to be working and operating as designed. I did advise the customer that the issue was most likely with their electrical supply due to the ability to unplug and replug the unit back in to get it to work. I advise that if the issue is on the machine side, it would most likely be with a wire that has a bad or loose connection. I did advise that since that is not the case and its not centrally failing in any specifically one one burner or oven, the issue would have to be with their electrical supply. I called Whirlpool Safety team and spoke to Kent SR# 7734568678. He advised to make no repairs at this time and have the customer reach out to an electrician to help them with their power supply issues. Call complete."

"Arrived on site for dryer making a knocking sound during use. Upon arrival confirmed issue and verified sound during dry cycle. After further testing I found belt stretching out and leading to idler pulley knocking back and further excessively. Replaced rollers, pully, & belt with repair kit and reassembled and tested unit. Found noise no longer present and 7nit functioning as designed. Call complete"

Arrived onsite to install previously diagnosed part. Upon arrival I installed new console and tested unit and found unit operating as designed. Job complete.Authorization J13JSW0DPL1

"Arrived on site to install previous diagnose parts. I already replaced the thermistor, I replaced the gasket sealing the evaporator cover. Job complete."

Arrived on site for vent hood light not turning on. I found the relay on the control shorted. I replaced the control and tested the unit. It is now working as designed. Job complete.

"Arrived onsite for Range burner to high . Upon arrival, inspected unit and found debris covering orifice and forcing gas flow to one direction causing a taller flame on side on burner. Cleared debris and test unit. All burners operate as designed. Job complete"

Arrived onsite for fridge not dispensing ice. Upon arrival test and inspected unit. Ice dispenser is operating correctly. Found no ice in bin. Found ice maker is off at UI. Turned ice maker on and batch of ice dumped into bin. Also heard valve kick on for next batch of ice. No leaks present at this time. Use Authorization # W146JJ0AL1 . Job complete

Arrived onsite for gas leak . Upon arrival noticed gas supply valve is on and there is no smell of leaking gas. Spoke to the tenant who has just moved in. He said he believed he smelled gas his first attempt to use oven and it is while in use. Tested unit by preheating to 400. Watched the unit cycle several times. Myself or tenant can not duplicate the smell. I believe that at some point there was a cleaning agent used and once heard it is what then tenant smelled. I turned the oven off and opened oven door to allow to Cool down. Tested unit again and unit is operating as designed with no leaking gas.

"Arrived on site for freezer not cooling. I inspected the unit and work area. I found the freezer evaporator frozen over. I gained access to the control and tested the thermistors, and defrost circuit and found it within range. I ran a forced defrost and found the hv control not sending voltage to the defrost heater. I found the freezer led out and the freezer gasket damaged not sealing properly. The led is covered under special project S191AQ from Service pointer W11460554. I installed the hv control and am ordering the gasket and led. ordrng 1 W11601311 (Led) and 1 W10407216 (Fc gasket)"

"Arrived on site for a dryer with no heat. On arrival the customer also expressed a concern of a loud noise. They provided a video and it was a loud screech. I test the unit and found no heat, but I couldnt replicate the noise. I checked voltage at the wall and found it good. I then gained access to the inside of the unit and found the heating element and the idler assembly bad. The customer wanted the element installed now. I installed the element and test the unit. The unit is now heating as designed. ordrng 1 W10837240 (Idler Assembly)"

"Arrived on site for a washing machine leaking water from the back. On arrival the customer stated the unit seemed to leak a significant amount, and it appeared to be during the drain. I put the unit into diagnostics mode and gained access to the valve and drain pump. I then manually activated all valves for several minutes and drained the unit twice, but was not able to replicate the leak. Upon further inspection I found traces of water residue under the drain bellow. I informed the customer this is likely the cause of the leak, but due to not replicating the leak I could not be 100% certain. I also found the unit was on a customer pedestal. I informed the customer we could bring an additional tech to help remove the unit, but it would cost another service fee. The customer opted to remove it themselves prior to service. I am ordering the part to install and the office will reschedule. ordrng 1 134639900 (Drain Bellow)"

"Arrived on site to test unit for displaying 183 minutes, tested unit, when cycling power on unit different time gets displayed, call tech line to diagnose further, per tech line there is a glitch in the UI and will need to get replaced, ordrng 1 W11113731 (User interface)"

"Arrived on site for loud noise. Diagnosed damper gears making loud noise,damper was recently replaced from original tech will order new damper and install under APPLIANCE EXPRESS 1 year warranty will order housing insulation incase needed ; ordrng 1 WP13012402 (Insulation) and 1 WPW10594330 (Damper control)"

"Arrived on site for dispenser leaking . Found ice chute door is sticking open . Ordering motor with bracket and chute door . No water leaks detected at time of service. Call to set return ; ordrng 1 WPW10546285 (Motor w/ bracket) and 1 WP2180353 (Chute door)"

"Arrived to inspect dispensing issue. I enter service test mode and found F5E2 and F8E1 stored in memory and I cleared for testing. All functions within manual test mode were present and the detergent pump operated as designed. Further inspection revealed excessive debris within the dispenser area and was likely causing water to flow into the detergent reservoir and causing the detergent to be contaminated with water. The debris was heavy enough that simple cleaning will not remove it. The unit will require a replacement dispenser assembly. ordrng 1 W11524106 (Drawer (Dispenser Assy))"

"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found temps over 50 in both compartments. Found following results for thermistors: P5 1&2 thermistor (5.13k), p5 3&4 thermistor (5.12k), p8 1&2 thermistor (8.9k). Found all fans and compressor running. Found little to no heat transference from high side lines. Found no frost pattern on either coil. Found unit had sealed system failure. Reported findings to customer. Informed MS of circumstances regarding call. Office to reschedule if customer authorized repairs. Call complete ; ordrng 1 W10779331 (Compressor) and 1 W11357917 (Fc evap coil) and 1 W10643261 (Rc evap coil) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 Nitrogenstuff (Nitrogen/kit) and 1 Cnote (Please read att. Note)"

"Arrived onsite for STOPPED MAKING ICE. SCREEN IS HAVING ISSUES, UNABLE TO MAKE OUT THE NUMBERS. Upon arrival inspected unit and found UI is failing. Need to replace UI. Replaced UI. UI now functioning correctly but water display light remains lit dim. Ran harvest test on icemaker and passed. Forced call for water at ice maker and it filled. Customer will monitor ice production.Also customer mentioned Lighting out again. Found FC and Top of RC are out. Called techline for assistance tech said that service pointer s191sq ordrng 1 W11256298 (Left door) and 1 Autho (Autho) and 1 W11239944 (Module harness) and 3 W10695459 (Module)s"

"Arrived on site to inspect dishwasher rack issues. Upon further inspection, I found the upper rack left adjuster broken. I removed the rack and found only the adjuster was broken and after researching the part, I found it is out of stock with no ETA. I advised the customer of my findings and advised I could order the part but there is no date of arrival. Customer found the part online and ordered the part and advised they would repair it themselves. Rack left on top of the countertop with pieces of the adjuster next to it. No water leaks observed during service, job completed.; ordrng 1 WPW10546503 (Adjuster)"

"Arrived onsite for refrigerator that is having electrical issues. Upon inspection I found that the pantry Ui would not respond to touch and the only way to get the door ajar light to turn off was to unplug that ui, after doing so the ice maker cycled and the water dispenser started working as well; ordrng 1 WPW10769076 (CNTRL-ELEC)"

Arrived onsite for dishwasher with a water leak at the bottom. Upon inspection I found leak coming from the Sump&motor. I installed new Sump&motor and tested unit and found unit operating as designed no leaks; ordrng 1 D2C.W11172908 (D2C.SHIELD)

Arrived onsite for icemaker making noise. On inspection found that the drain pump was cavitatating. Ordering the pump. No leaks detected during during the time of service. ; ordrng 1 W10825875 (Drain pump)

Arrived onsite for install previously ordered parts. Removed the oven door out of the box and found out it was a cook top. Reordering the new part. Part on order.; ordrng 1 W11455430 (Oven door)

Arrived on site for error code f84. I inspected the unit and work area. I found the cabinet fuse broken again. I unplugged the microwave and plugged it into another outlet.I tested the micr several times and found it working properly. I am ordering cabinet fuse. This is under a one year warranty. The office will reschedule.; ordrng 1 318647300 (Cabinet fuse)

"Arrived on site to follow up on refrigerator dripping when dispenser is used. Per previous diagnosis replaced filter housing, couplers, dual valve, and ran new water line to coupler. Called tech line due to drips persisting, SR7734590833. Tech Line had me disconnect the line at the door and run it. Line does not leak, only leaks when connected to door, indicating a failed water line in the door. Ordering new door to resolve. Office to schedule when we have new door.; ordrng 1 W11561286 (Freezer Door)"

"Arrived onsite for refrigerator not cooling properly. Upon arrival inspected unit. Found lights and fans on and running but no cooling in either compartment. Found no frost pattern on evaporator, only gurgling sounds from evaporator. Check compressor and found only drawing .29 amps. Unit has inefficient compressor. Will need to order sealed system repair. 3HR. . Ordering compressor, evaporator dye dryer, access valve. Unit R600. Office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 W11546605 (Evaporator) and 1 WPW10143759 (UV dryer) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit)"

"Arrived on site to inspect dishwasher control not working properly. Upon further inspection, the customer advised that the control panel lights were constantly blinking and they couldnt get it to stop then eventually they did stop. I found the start button light and drying light currently on when they should be off as the unit is in standby mode. I placed the unit in diagnostics and checked error codes and found F10E2 and F2E1. I noticed the some of the digits on the display were missing. Cleared the codes and tested the unit. Unit is operating as designed. From experience with this unit and the F10E2 error code, I removed and replaced the main control and vent assembly. I recommended that the customer not use the unit until we can get back with the User Interface control. I am ordering the UI and scheduled return service for 09/19/22. No water leaks observed during service.; ordrng 1 W11460962 (User interface)"

Arrived onsite for a refrigerator not cooling good in the FC again since the previous repair. I could see frost build up on the evaporator coil. I tested the bimetal from the jumper in the control box and found it open. I gained access to the bimetal and tested it finding it closed. I found the pink wire in the molex connector corroded and pushed partially out of the connector. I cleaned the pin and pushed it in place. I tested again from the control and found it good. I ran defrost in diagnostics and the unit worked as designed. I removed the remaining frost with my steamer. Call complete.

Arrived on site to test unit for not cooling properly and ice melting. Found condenser motor and compressor running pulling .9amps. Unit put itself into defrost cycle. Was not able to get FC temp below 37. Spoke with Techline and advised replacement of compressor per service pointer W11634348. Needing 2hrs on return visit and SS tech. Office to reschedule. SR#7734589124; ordrng 1 W11370574 (Compressor) and 1 Wpw10143759 (Ive drier) and 1 W11506635 (Access) and 1 R600 (R600) and 1 Nitrogen (Nitrogen)

"Arrived onsite for for dryer not drying. Put unit in diagnostics mode found error F2E1, turn unit on did not see the unit igniting. Tested the ignitor got 70 ohms. Tested the thermal high limit was good. Tested the cutoff switch in one side was lifted up. Removed it and found it was broke Tested the valve coils in found OL between pins 1 an 2, replaced coils. Order the cutoff switch. No gas leaks detected during time of service. ; ordrng 1 WP8573713 (Cutoff)"

Arrived on site to test unit for unit leaking from center burner. Found leak coming from tubings and burner. Ordering parts office to reschedule ; ordrng 1 W10545801 (Center tubing) and 1 W10545800 (Center tubing simmer) and 1 WPW10639175 (Center burner)

"Arrived on site for refrigerator, inspected unit and work area. CX complaint was making noises and not cooling. Unit was unplugged for a couple of days, I plugged unit back in to the power outlet and unit was cooling just fine. Service pointer for rotor getting stuck. Ordering parts to do sealed system and office to reschedule. HAS ALUMINUM CAP TUBE!!! No leaks where observed during service.; ordrng 1 W11370574 (Compressor) and 1 WPW10143759 (UV dryer) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen) and 1 R600Kit (R600Kit)"

Arrived on site to test unit for upper rack falling. Test unit and found broken left adjuster for 3rd rack. Ordering adjuster office to reschedule ; ordrng 1 W11551395 (Left 3rd rack adjuster)

Arrived on site to test unit for tripping breaker. Replaced control and was unable to get motor to agitate or spin. Kept getting active error f7e3(basket engaged during wash). Swapped actuator with multiple ones I have in stock with same outcome. Recommend replacing motor and run cap. Office to reschedule. ; ordrng 1 W11026785 (Drive motor) and 2 W11395618 (Capacitor)s

"Arrived on site to test unit for acting erratic. Found unit was able to go into diagnostics but wouldnt engage into diagnostic cycle. Looked underneath and found all components underneath unit corroded/rust. Harness is corroded. Customer stated unit did leak. Not confident repairs would hold. Recommend replacing gearcase, slider, rotor, stator, drain pump, clutch, lower harness, control, console, latch, suspension, wash plate, spaner nut and inlet valves. Would need 2hrs on return visit. SR#7734586217; ordrng 1 W11032711 (Washer) and 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W11409746 (Harness) and 1 W10902814 (Wash plate) and 1 W10909670 (Spaner nut) and 1 W10876600 (Drain pump) and 1 W10861642 (Latch)"

"Arrived on site to replace previously diagnosed control and Valve, replaced control but valve is needed as well, valve that was provided was incorrect, ordering part, customer would like this fixed ASAP , office to reschedule ; ordrng 1 W11513255 (Valve)"

Arrived on site for a washing machine with the UI not functioning properly. I test the unit and found the UI completely unresponsive. I checked voltage at the wall and found it good. I then checked voltage going to the UI and found it good. This indicates a bad UI. I am ordering the UI to install. Office to reschedule. ; ordrng 1 W10911043 (UI)

"Arrived onsite to install previously diagnosed parts. Upon installation of new gasket it tore on the bottom I and ordering and new gasket and setting rerun ; ordrng 1 W10355588 (GASKET-DOOR,SERVICE, RC)"

Arrived on site for a wall oven that would shut off sometimes when using the oven after opening the door. They also found the on/off button sound would intermittently go off on its own. On arrival the UI was already glitching out. I powered the unit off and it went away. I then put the unit into diagnostics mode and found stored error code F2E1 for stuck key. I found the console bad and needing replacement. I am ordering the part to install and the office will reschedule. The customer also expressed concerns about the microwave. They found that sometimes hen they close the door the interior lights would still be on. I found that the unit will run as designed though when shut properly. I walked the customer through proper operation on closing the microwave door. ; ordrng 1 W11449292 (Console)

"Arrived on site for an ice machine not producing ice. On arrival the customer showed me a picture of ice production after about 3 days and it was maybe a cup worth of ice. However, on arrival the ice bin was full. Upon further inspection I found the ice possibly thinner than it should be when on the thickest ice setting. I watched the unit harvest and found the water level going into the reservoir possibly to low, but the incoming stream seemed to be fine. I put the unit into diagnostics mode and everything passed. I called techline and spoke to Rob and kept SR# 7734532571. Rob had me walk through diagnostics in a way to find the water level not working properly. He recommended replacing the harness and recirc pump. Ordering both parts because the pump on hand was damaged. Office to reschedule. ; ordrng 1 W11542867 (Recirc Pump) and 1 W11126268 (Pump Harness)"

"Arrived on site to test unit for no cool tested unit found compressor running, compressor at normal temp, exposed evaporator and found no frost or any condensation, unit developed a leak, will need a sealed system to fix issue, ordering compressor, evaporator, nitrogen, access valves and UV dye drier ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 Nitrogen (Nitrogen) and 1 W11506635 (Access valve) and 1 WPW10143759 (UV dye drier)"

Arrived on site for a washing machine with no power. On arrival the customer stated the real issue was she could start a cycle and then nothing would happen. I test the unit and found all components ran as designed except the spin/agitate. I found the motor would hum but not move. I gained access to the bottom of the unit to ohm out the capacitor. I found it bad. I am ordering the cap to install. Office to reschedule. ; ordrng 1 W11395618 (Capacitor)

"Arrived on site to test unit for vibration noise, tested unit found RC evaporator completely frozen over, damper staying open and frosted up, left and right RC led lights are out, freezer light is out as well, ordering led modules, damper, drip pan, silicone and deli UI, office to reschedule ; ordrng 4 W11462342 (LED module)s and 1 WPW10248595 (Damper) and 1 W10695459 (FC LED module) and 1 W10799425 (RC evaporator fan with thermistors) and 1 W11048823 (Deli UI assembly) and 1 W10841140 (Clear silicone) and 1 W11457241 (Drip pan)"

"Arrived on site for no cool. Removed cover found dye leaking from manufacture weld joint,called tech support unit will need a new evaporator due to manufacture defect. SR#7734589187; ordrng 1 W11507067 (Evaporator) and 1 Wpw10143759 (Drier)"

Arrived on site for detergent tray overflowing . Ran diagnostics. Found valve not shutting off properly . No faults found with balance . Recommended some loading tips . Ordering valve . No water leaks detected at time of service. Job complete ; ordrng 1 W11096268 (Valve)

"Arrived on site to diagnose a refrigerator that is not cooling properly. Found pantry control and wiring corroded and ui not cycling defrost. Pantry door, pantry control, and ui needs to be replaced to complete repair ; ordrng 1 W10815669 (Door) and 1 WPW10769076 (Pantry control), states that autho needed"

Arrived on site for fridge making loud noises periodically. Found door not sealing properly causing an air gap. Tried adjusting hinges and feet . Still have gap. Ordering hinges Shims . Call to set return ; ordrng 2 4387828RP (Shims)s and 1 W11265573 (Closer) and 1 W11312624 (Hinge) and 1 W11264644 (Washer) and 1 W11312622 (Hinge)

Arrived on site to test unit for stop spinning mid cycle and when attempting to restart motor will not spin. Found unit working as designed currently. Unable to mimic issue. Spoke with Techline and advised replacing drive motor. Office to reschedule. 2man not necessary. Office to reschedule. SR#7734583000; ordrng 1 W11209428 (Drive motor)

Arrived on site to diagnose a dishwasher with damage to door. Found outer door panel dented and it will need to be replaced to complete repairs. ; ordrng 1 W11505444 (Panel)

"Arrived on site to diagnose a washer that is not cycling properly. Found unit resetting when motor runs. Replaced capacitor and actuator, and unit spun but reset during agitation. Ordering motor and control to correct issue. ordrng 1 W11170317 (Control) and 1 W10890624 (Motor)"

"Arrived on site to diagnose a washer that is leaking. Found tub to pump hose punctured, drain pump damaged, and shock dampers broken. All previously listed parts to be replaced and return date set for 9/20.; ordrng 1 WH41X22935 (Hose) and 1 WH1X2727 (Dampers)"

Arrived on site to diagnose a dishwasher that is leaking. Found tub dented causing leaking at right rear seam. Tub will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W11409866 (Tub)

"Arrived on site to diagnose dryer that is stopping when in use. Tested unit, and as soon as it starts you can hear it screech, slam, and stop. Examined internals and found the blower wheel is getting pinched and unscrew, getting stuck and stopping the unit. Attempted to reattach and adjust the blower housing to not rub. Retested several times and wheel keeps coming off. Ordering new housings/wheel to resolve. Office to schedule when we have all parts. ; ordrng 1 W11549461 (Motor) and 1 W11481730 (Motor bracket) and 1 W10888146 (Blower wheel housing) and 1 WP697772 (Blower Wheel) and 1 WPW10128606 (Lint Duct)"

"Arrived on site for refrigerator, inspected unit and work area. CX explained refrigerator leak in water from the top of the refrigerator. I inspected unit and found a pin hole on the fill tube, replaced it and as I was replacing it found the tube frozen that leads to a bad water valve, gamed access to replace it and also replaced icemaker. The ice maker wash harvesting and while harvesting its stoped. Checked voltage at the control and there was no voltage to the icemaker. Im ordering a control to finish the job no leaks where observed during service. ordrng 1 W11043763 (Control)"

"Arrived to inspect error. I found the unit displayed an F8E1 and the cold supply was not connected. After using a connection from a neighboring washer, I tested within service test mode and the unit operated through the test mode as designed. I advised the CX of my findings and they will correct the water issue. The actual issue with the unit was that it would not power on and was completely unresponsive. Per Technical Service Pointer #: W11481344, the ACU should be replaced. I removed and replaced the ACU and the unit operated as Designed. No leaks observed during service. The CX will email the receipt with the purchase date.; ordrng 1 W11322903 (ACU)"

BT Arrived on site to inspect freezer. I found freezer door bowed. CX had to put 5gallon bucket on top of door to seal it. Office to order door. No water connections present. ; ordrng 1 W11593693 (Door)

Arrived onsite and tested washing machine for symptom of not draining. All basic functions pass in diagnostics. But drain is slow. Advised customer who approved cleaning. Cleared drain trap.

"Arrived on site for fridge leaking. I inspected the unit and work area. I found the freezer bottom full of ice. I removed the ice and found the drain tube failed I installed the tube. And ensured the water is flowing properly.

Arrived on site for dishwasher needing previously diagnosed lower spray arm and filter screen. Upon arrival installed required parts then reassembled and tested unit in normal operation and found no signs of leaks.

Arrived on site for refrigerator leaking water.upon arrival complaint and found cause of failure was due to clogged drain.ice causing back flow of water into both compartments. Found drain seal still fully functioning and intact after inspecting seal. I cleared remaining drain line and verified unit could drain water with no leaks.

"Arrived onsite to inspect washer not cycling. I found Error code F6E1. I put the unit in a diagnostic cycle and the basket would not energize. I found that the MCU board had failed and would need to be replaced. I ohm tested the basket motor and it read as good.

"Arrived onsite and found proper drain function but did find clean fresh water slowly filling tub while unit is in standby. Advised customer that valve would be needed to repair unit

"Arrived on site for washer. Inspected unit and work area. CX complaint was that the lid lock was intermittent. Entered into diagnostics and found errors codes F5E1, F2E1, & F9E2 stored. Ran test cycle and all checked good. Informed CX that the door latch would need to be replaced to work properly.. Replaced latch and tested unit. Unit is working as designed. No leaks were detected during service. Job complete.

"Arrived on site to test unit for leaking from bottom of FC. Found drain tube was frozen over. Removed ice and frost build up and cleared drain tube, unit working as designed.

"Arrived on site to inspect dryer not heating properly. Upon further inspection, the customer advised that they are having to do dry their clothing more than one cycle and sometimes the clothing still doesnt get completely dry. I tested the vent with my vent test kit and the unit passed both tests (photos). I tested the unit on timed dry with high heat and I could see the element illuminating at the back left corner while having the door open and the door switch closed. I pulled the unit out and removed the back panel and tested the element and it only showed 9ohms (tech sheet shows 30-50ohms). I tested the thermostat and it too was out of range 20kohms at 83 degrees (39.5-49.0kohms at 83 degrees). I removed and replaced the element and thermostat and retested and unit is showing 164.4 degrees (15510 degrees). Unit is operating as designed. No lint observed during service, job completed."

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I went to test temps in the FC and when I opened the FC door I found frost in the compartment (photo). I found the right side of the FC door wasnt closing all the way and allowing warm air inside the freezer causing the frost build up. I did not find anything in the back of the FC section that is blocking the door form closing. I did find a large amount of frost built up on the right rail. The customer opened the RC doors and I found the interior lights not on and a red light flashing on the control panel. Customer reset the panel before I could see which light was flashing. While I had the FC door open inspecting the door, the open door light came on but the customer wasnt sure which light is always coming on. I recommended that the customer remove all food items and turn t(e unit off to allow it to defrost, at which time, they need to inspect the freezer door to see if it closes completely. If they find that it doesnt, I recommended they contact our office to schedule return service. The unit is cooling properly at this time with no water leaks. Job completed."

"Arrived on site to inspect dishwasher not getting water. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. The unit filled with water and the motor failed to come on. I advanced through testing and the dispenser, drain pump and element all operated as designed. I removed and replaced the sump/motor assembly and retested and unit is operating as designed. No water leaks observed during service, job completed. 1 year warranty on parts

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker in the middle of a harvest but the tines were unable to move the ice. I removed the ice maker and found where the tray had leaked and the heater had shorted out. I replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed."

Arrived to install previously diagnosed and ordered parts. Reinstalled rebuilt control and tested. Operational test good. Call complete.

Arrived on site to replace switch harness. Replaced harness and fuse test unit and unit test good job complete.

Arrived onsite for oven that is not heating to set temps. Upon arrival I perform temp tests an found the the upper oven was off by 25* and the bottom off by 27* I the performed a temperature calibration and adjusted temps accordingly and tested again and found that the temps are now closer to set temp

"Arrived on site to test unit for loud noise when fan on. Found blower wheel broken off. Replaced blower motor assembly, unit working as designed.

Arrived onsite and found mold stained bellow. Repaired unit. Provided instruct on maintenance to avoid repeat symptoms.

"Arrived onsite for dryer not functioning, turning on. Tested unit and found only wrinkle guard selection works. Tested and found partial failed timer. Timed and sensor not functioning. Replaced timer and tested. Unit is functioning properly. Job complete"

Needs new right from and center burner heads and office holders and regulator.

Arrived on site for a washing machine with a damaged hose. On arrival the customer had the back of the unit removed and showed me a crack on the internal drain line. I installed the hose and ran a diagnostics cycle. I found the unit running as designed with no leaks present at the end of service. Call complete.

"Arrived on site for thin ice. Ran diagnostics weak water flow,removed connection from valve turned on water source dirty water came out,tested again no water with source turned on,diagnosed no water to unit customer will need a plumber to check for no water to machine.