Local Reviews
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Robert J.
COOKTOP GE JGP328WEJ1WW Arrived on job for complaints of front burner not working. Found harness damaged and three screws. Need right front ORIFFS holder part not listed from normal supplier. ; ordrng 1 CNOTE (NEED ORIFFS HOLDER RF) and 3 WB01T10049 (range screw 6-32 mch)s and 1 WB03T10219 (knob & clip asm) and 1 WB18T10339 (harness switch)
Paul R.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the door but the UI got damaged trying to remove it. The UI will need to be replaced. Ordering W11314429 PANEL-UI. ordrng 1 W11314429 (PANEL-UI)
Wesley P.
DISHWASHER WHIRLPOOL KDTM404ESS Arrived on site and replaced dented door panel. All checks good.
Andy B.
WASHER MAYTAG MVWX655DW1 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Brandon C.
REFRIGERATOR JENN-AIR JS48PPDUDE01 "Arrived on site for customer complaint of unit leaking water, and filter cap being broken, found multiple leaks, coming from ice maker and ice door motor. Ordering ice door motor, ice door, cap for filter, and ice maker. ; ordrng 1 W10504458 (door-chute) and 1 W10790819 (icemaker) and 1 W11238395 (CAP)"
Scott M.
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site for left burners . Found igniter was sparking on base not burner cap. Replaced burner head with igniter . Burner is now lighting a normal . Job complete . NO gas leaks detected at time of service , job complete ."
Jonathan S.
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site for refrigerator not cooling in RC. Inspected unit and work area. Found major ice buildup on RC evaporator. Performed diagnostics mode and tested RC evaporator fan and sensor. Found fan working and thermistor opened. Will need to replace thermistor assembly to repair. ; ordrng 1 WPW10277799 (THERMISTOR ASSEMBLY )"
Scott M.
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for washer not starting . Found drain pump just running . Ran diagnostics no error codes . Unit completed test wash , no issues . No water leaks detected . Job complete"
Joel G.
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site to diagnose bin seized. Found ice bin faulty and needing replaced. Replaced and now dispenses ice just fine. No leaks detected.
Jonathan S.
COOKTOP WHIRLPOOL WFC150M0EB1 "Arrived on site for range having error code F3-E1. Performed diagnostics mode and found on oven temperature not reading temperature in test mode. Gained access to control and sensor. Found metal connector for temperature sensor not pushed through plastic connector. Corrected connection and measured ohms at control, found opened. Measured at sensor and found opened. Replaced sensor and measured ohms at control and found within range. Powered unit and put in bake mode at 350°. All tested good."
Joseph C.
RANGE WHIRLPOOL WFC130M0AB0 "Arrived on site for “sparking from rear” complaint. Inspected unit and found left rear infinite switch had blown, due to faulty element. Will need to remove and replace left rear element and infinite switch. Needs authorization. Will return for repairs when authorization is received.
Lou S.
COMPACTOR KITCHENAID KTTS505ESS0 "arrived on site to inspect compactor door not latching. Upon further inspection, I removed the door/basket and found a large amount of trash debris in the back keeping the door from not closing securely. I removed the debris and put the door/basket in place and the it close securely. Tested the unit and at the end of compacting, the door would not open. I pressed the start button again and after compacting, the door opened. I found that the solid compact switch was turned on which was keeping the cam down. I turned the switch off and tested and it operated as designed. I advised the customer of my findings.Using my vacuum, I cleaned the remaining trash form the unit. Job completed."
Wesley P.
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and replaced damper. All checks good. Unit is now operating as designed. Advised customer on use and care.
Paul R.
OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite got the wall ovens with the lower oven not turning off after the last use. Customer had to shut the unit off at the breaker. When I arrived the oven had been powered back on but was setting idle. Ms stated turning the breaker off corrected it. I set the lower oven in bake and let the unit get to 175 degrees and turned it off. The unit turned off and the fan shut off once the internal temp cooled down. The unit is working as designed at this time. I did find the unit not connected to WiFi and I advised the customer to do this so the oven can get its updates and perform correctly. Call complete.
Paul R.
WASHER MAYTAG MVWX700XW1 "Arrived onsite for the washer that is loud. I found a different serial number than what was dispatched. Mr stated that because of all of the issues with the original machine, the manufacture changed it out in After speaking with mr I found out that the noise was happening in agitation. I found no stored error codes. I ran auto diagnostics and the unit worked as designed. I ran manual heavy agitation and found the wash plate only turning clockwise and never changing direction. This is probably due to a failing capacitor or a defective trial in the main control but I am ordering all of the components that could possibly cause the issue and will further diagnose when the office gets approval for the serial number the customer has. Ordering C-notes, W10804664 CAPACITOR, W10405819 CCUASM VMW HE 120V MVWX7, & W10836348 MOTOR-DRVE.and 1 W10405819 (CCUASM VMW HE 120V MVWX7) and 1 W10804664 (CAPACITOR) and 1 W10836348 (MOTOR-DRVE)"
Arthur B.
DRYER MAYTAG MGDB835DW4 "Arrived onsite to install new bulkhead parts to dryer from prior tech’s diagnosis. Removed drum,front and rear bulkhead and vent tube. Installed new replacements. Reassembled and tested. Dryer now works as designed. Dryer vent and lint trap was clean of lint at time of service."
Robert J.
DISHWASHER MAYTAG MDB4949SHB0 Arrived on job for complaints of buttons not working. Control lock not allowing buttons use. Reset lock and cancel wash cycle.
Andy B.
WASHER WHIRLPOOL WFW95HEDC0 Arrived on site for washer leaking. Upon arrival customer informed that issue is that water is leaking into washer nonstop and also can leak out of washer. Tested and inspected unit and found failed valve and bellow. ; ordrng 1 WPW10435242 (VALVE )
Clif L.
REFRIGERATOR LG LMXC23746D.ASBCNA0 Arrived on site to bubble leak detect refrigerant leak in evaporator. Followed tech lines instructions and found no leaks at this time. Replaced compressor and pulled unit into deep vacuum. Found unit held vacuum properly and no refrigerant leaks were assessed at time of service. Charged unit with manufacturers recommended amount of refrigerant. Tested function and found all is functioning properly at this time. No leaks were found at time of service.
James C.
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site and tested operation. I found a loud buzzing noise from blower. Accessed blower and found debris in blower housing. Cleared debris and tested operation. Unit tests good. Job complete
Lou S.
DISHWASHER KITCHENAID KDTM354DSS4 "arrived on site to install previously diagnosed and ordered parts. At the previous service call, I found that the left upper track was broken at the welds and needed to be replaced. The customer advised that they wanted the unit to be mounted on the sides instead of at the top as it is currently.I removed and replaced the left upper track and using both mounting brackets, remounted the unit to the side cabinets and leveled the unit. No water leaks observed during service, job completed."
Robert J.
RANGE GE JGBP30CEA1CC Arrived on job for complaints of oven not heating. Found open igniter. Replaced igniter and test operation. No gas leaks detected at time of service.
Brandon C.
OVEN KITCHENAID KOSE500ESS02 "Arrived on site for customer complaint of UI stuck keypad error, found panel needs replacing, ordering panel. ; ordrng 1 W11093241 (panl-cntrl)"
Luis M.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arriv d on site for leds flickering. Power cycled unit same issue,diagnosed faulty led,replaced led module all leds working correctly."
Luis M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for cooling issue. Removed deli drawer found fresh food evaporator incased in ice. Diagnosed faulty defrost thermistor,defrosted evaporator evaporator installed new fan motor that includes both thermistors,secured thermistor to correct location on suction line using foil tape and a zip,secured back cover with 4 screws. Ran diagnostics checked air flow good,unit working as designed.
Brandon C.
WASHER WHIRLPOOL WFW3090JW0 "Arrived on site for customer complaint of unit not working, found no water was entering unit, unit is stacked inside of motor home. Customer is going to get someone to remove the dryer so we can access the washer. I am ordering parts for return visit. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (STACKED UNIT, CUSTOMER SAID THEY WOULD TAKE DRYER DOWN) and 1 W10597311 (switch-wl) and 1 W10866069 (latch) and 1 W11132207 (HARNESS) and 1 W11334214 (CONTROL )"
Joel G.
OVEN WHIRLPOOL WFE515S0ES1 "Arrived on site to install parts I previously ordered. Replace Bake element which on this model, have to gain access from the side. Replaced and verified operations."
Jonathan S.
WASHER MAYTAG MVWB865GC0 "Arrived on site for washer popping GFCI breaker. Performed diagnostics mode and checked fault codes. Found fault code F2-E1 stuck key. Performed encoder test and all key passed. Ran automatic cycle and while measuring amp draw and found components within range. Called tech support and spoke with Scott. He stated that the unit is not compatible with GFCI. (SR# 7725536667). All tested good, no water leaks present."
Kevin B.
ICE MACHINE JENN-AIR JIM158XYRS2 "Arrived on site and found ice machine is off, customer complaint is machine runs constantly. Replaced recirculating pump for water level sensor, explained to customer that machine is constantly making ice and this is normal, job complete."
Al R.
WASHER WHIRLPOOL WTW7000DW3 "Arrived to install previously ordered parts. Removed and replaced the the latch, console and control.Reassembled and unit began operating as designed.All water lines were dry at the time of service.Job complete."
Wesley P.
DISHWASHER WHIRLPOOL WDF518SAHM Arrived onnsite and found oven mat in use blocking airflow and preventing flame from heating oven. Advised the removal of the mat. All checks good. Unit is now operating as designed.
Luis M.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for noise and moisture issue. Found back,cover not fully secured to housing,installed cover correctly. Found noise due to u it entering defrost and water droplets hitting heater,normal operating sound. Cover is secured correctly to prevent noise and moisture"
Thomas L.
WASHER LG WT1101CW Arrived on site to repair unit that would not drain. Tested all operations of unit and could find no problems. All water connections are dry.
Tyler B.
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for unit not washing,upon arrival found spray arm not installed"
Luis M.
REFRIGERATOR FRIGIDAIRE FGHF2366PFBA "Arrived on site for ui issues. Found led in ui defective,removed ui control installed new ui control powered unit on,all leds working correctly.
Arthur B.
REFRIGERATOR LG LMXS27626S.ASTCNA0
Wesley P.
OVEN WHIRLPOOL KSGG700ESS0 Arrived on site and tested unit for tripping breaker while broil is in use. Found unit to be operating without any issue advised customer on use and care. All checks good.
Brandon C.
DISHWASHER KITCHENAID KUDC03FVBL3 "Arrived on site to replace dispenser and gasket, after replacing parts unit tested good."
Robert J.
OVEN WHIRLPOOL WFG505M0BS3
Paul R.
RANGE GE JS645SL3SS Arrived onsite for the range to replace the cooktop. I replaced the cooktop and tested the burners and set the clock. Call complete.
Robert J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on job to replace parts ordered by previous technician. Used grease to correct water drip. Replaced ice container but pan damaged. ; ordrng 1 W11257202 (PAN)
Tyler B.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for ice door replacement, replaced ice good and checked good. Checked previous repairs and all checked good. No leaks on site"
Thomas L.
REFRIGERATOR WHIRLPOOL WRF995FIFZ00 Removed and replaced door hinge Cover. Freezer temperature was 1° below zero and fresh food section was 36°. Operations are normal. Water connections are dry.
Al R.
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived to inspect humming noise from refrigerator.Ran diagnostics test mode and received NO error codes.Customer instructed this is normal sounds the unit make from the sealed system components.All water lines were dry at the time of service.Job complete
Clif L.
DRYER WHIRLPOOL WED9400SZ2 Arrived on site to diagnose a dryer that was not turning on. Found idler pulley warped and coming off bracket. Replaced idler pulley reseated belt. All is functioning properly at this time.
Brandon C.
WASHER WHIRLPOOL CAE2745FQ0 "Arrived on site for customer complaint of plastic being broken inside of basket, I found adapter was broken, I replaced adapter, unit tested good."
Andy B.
DISHWASHER WHIRLPOOL KUDC10FXSS7 Arrived on site for dishwasher not operating properly. Tested and inspected unit and found failed control and melted harness at control. Ordering harness. Will need authorization. Office to schedule. No water leaks present at time of service. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10871222 (HARNESS )
Clif L.
RANGE WHIRLPOOL WMH31017FB0 Arrived on site to diagnose a microwave with a open/close door error. Replaced all three door switches and tested unit. All is working properly by design at this time.
Wesley P.
DRYER WHIRLPOOL WED7000DW2 Arrived on site and found brand new dryer harness to panel unplugged. Repaired. Unit is now operating as designed
Clif L.
REFRIGERATOR WHIRLPOOL EL87TRRRS00 Arrived on site to diagnose a refrigerator that is not cooling. Found refrigerant leak and fresh food evaporator.
Paul R.
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived onsite for the refrigerator with the ice maker only producing a little ice still. I found no ice maker error codes. I did a harvest test and found the ice maker working as designed. I did a fill test and the mold filled correctly. I did find some ice chips that could have cause the ice maker to jamb. I tested the ice box fan and found it working as designed. I found the FC temp at 6 degrees and not getting any colder causing the icemaker temp to barely reach harvest temperature. I found the condenser coil covered with about an inch of animal hair not allowing and air movement thru the coil. I removed the hair and the FC temp dropped to 0 degrees. The unit should be working as designed now. Call complete. The customer had to leave so nobody was available to sign the ticket.
Wesley P.
DISHWASHER WHIRLPOOL UDT518SAFP Arrived on site and repaired broken latch no parts. All checks good. Latch had been jammed.
James C.
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site and installed new blowers, console and control. Tested operation and found unit working properly. Job complete"
James C.
DRYER LG DLEX8000V Arrived on site and tested operation. I found no operation from unit. Tested voltage and found improper voltage at terminal block. Inspected new cord and found to be good. After plugging back in the unit had proper voltage. I found when pushing on the plug the voltage would change. Instructed customer that the failure is in the outlet in the wall or the wiring to the outlet and recommended having a licensed electrician repair the outlet or wiring to outlet. Job complete
Lou S.
REFRIGERATOR WHIRLPOOL GI5FSAXVY02
Clif L.
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site to diagnose a cooktop with a burner that is not staying lit. Found small orifice for dual burner clogged and not letting gas flow. Cleaned orifice and tested unit. Found all is functioning properly at this time.
Joel G.
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 "Arrived on site to diagnose ice maker not making ice. Found 3 degs in ice room. Ran diags and level sensor checks fine. Found faulty ice maker, 120 vac to it. Forced it to work and it came on. Ice room facia cover kept popping open. Found it was being held by one tab at the bottom and other two weren’t there. I got it to hold and stay in place but if it pops off again, it will need to get replaced. No leaks detected."
Tyler B.
TRASH COMPACTOR KITCHENAID TRASH COMPACTOR "Arrived on site for unit door stuck shut, found unit has custom cabinets built on unit and unit is fully mounted in cabinets, not able to get in and remove mounting screws to remove unit, advised cust to get a cabinet company to come and remove custom panel so we can make repair was in able to diagnose.
Scott M.
OVEN WHIRLPOOL WGE745C0FS01 "Arrived on site for ovens not heating properly . Ran diagnostics all checked normal no error codes . Ran temp checks. Recalibrated lower oven up 10 degrees, lowered upper oven 5 degrees lower . All top burner elements are functioning . Job complete ."
Tyler B.
DISHWASHER KITCHENAID KDTE304DSS0 "Arrived onsite for unit not starting found unit pump was jammed, removed pump and found broken wine glass, removed and tested good, no leaks on site. Advised not to heat dry wine glasses,"
Al R.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived to inspect refrigerator tripping the breaker.Confirmed the entire recently built residence is equipped with arch fault and GFCI outlets.Called Whirlpool Tech line and spoke Kathy SR#7725526149Whirlpool suggested to have the customer contact an electrician to replace the outlets.All water lines were dry at the end of service.Job complete.
Wesley P.
WASHER WHIRLPOOL WFW560CHW0 "Arrived on site and found unit power button not working. Was able to correct loose harness connection and reset unit. Now it is operating as designed, all checks good."
Jonathan S.
COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site for cooktop having gap at trim. Removed trim and installed new. Tested operation, found no gas to unit, all else tested good."
Scott M.
WASHER WHIRLPOOL MVWB835DW3 "Arrived on site for LF error code . Ran diagnostics got 8-3 ,3-2, found unit is not getting any hot water . Checked hose inlet and was clogged with junk. Replaced valve and ran calibaration and diagnostics wash . All checked normal . No water leaks detected at time of service . Job complete ."
Scott M.
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site ,replaced broiler door panel . No gas leaks detected at time of service . Job complete ."
Brandon C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for customer complaint of ice maker leaking, found ice maker mold was leaking, I replaced ice maker, unit tested good."
Clif L.
REFRIGERATOR WHIRLPOOL KRMF606ESS01 Arrived on site to replace controls for refrigerator. Replaced dispenser control and main control and tested unit. All checks good at this time and no leaks were found at time of service.
Lou S.
WASHER WHIRLPOOL WTW5000DW1 "arrived on site stall previously diagnosed and ordered parts. Due to the unit making a loud banging noise, I previously tested the unit in manual test mode on high spin. When the basket began to slow down I could hear a loud noise. The noise sounded like it was coming from the motor. I removed and replaced the motor and also found that the washplate gear teeth were bad. I removed and replaced the washplate and hub and retested the unit. Unit operated as designed with no unusual noises. I retested manual test mode and filled the tube just above the washplate and tested the agitation on high an low and it operated as designed . No water leaks observed during service, job completed."
Lou S.
OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect oven door and handle. Upon further inspection, I found the handle had a few scratches approximately one inch in length and the outer door glass had a few scratches on the SS trim. I removed and replaced the outer door glass and handle and tested the door. Job completed."
Al R.
DRYER MAYTAG MEDB835DW4 Arrived to install previously ordered parts.Removed and replaced the motor and blower wheel and element.Reassembled and unit began heating and tested as designed.No lint buildup observed at the time of service.Job complete
Arthur B.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for customer complaint of SxS refrigerator icemaker makes loud knocking noises and not making ice intermittently. Found ice maker like when harvesting gets caught up and knocks. Removed and replaced icemaker. Reassembled. Unit called for water immediately. Advised to monitor unit for 24-48hrs to see if problem returns with replacement icemaker. All water connections were dry at time of service.
Andy B.
DISHWASHER KITCHENAID KDTE104ESS3 Arrived on site for dishwasher not spraying water. Tested and inspected unit and found failed pump and motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Kevin B.
MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site and found fan is rattling, replaced it and rattling has stopped. No further repair is required at this time, job complete"
Paul R.
DRYER AMANA NED4655EW1 Arrived onsite for the dryer that’s not shutting off. I found the timer motor harness not connected and hanging loose in the control panel. I connected the harness and tested the dryer. The unit is working as designed. Call complete.
Scott M.
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site replaced wire harness . Ran diagnostics , all checked normal . No water leaks detected at time of service . Job complete ."
James C.
VENTHOOD UNKNOWN UXT5236BDS1 Arrived on site and tested operation. I found when fan is turned on the breaker trips. I also found the harness to lights reversed. Corrected harness and installed new fan motor. Tested operation and found unit working properly. Job complete
Robert J.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on job to replace shims for lower door. Aft replacement test operation. No leaks detected at time of service.
Robert J.
DRYER WHIRLPOOL WGD5000DW3 Arrived on job for complaints of not starting. Found outlet not correct power supply. Try different outlet and operation normal. Customer will have outlet checked. No gas leaks detected at time of service.
Kevin B.
COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site and found several burners are not igniting, removed burner heads and adjusted orifice holders, after correction they are all operating normally, took one picture. Job complete"
Steve C.
WASHER ROPER RTW4640YQ0 Arrived on site for the unit goes out of balance. Tested the unit and found the suspension rods are weak. Replaced the suspension rods and tested the unit. Unit works properly and all water connections were dry at the time of service.
Robert J.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on job to replace housing and light. After replacement test operation. No leaks detected at time of service
Lou S.
DISHWASHER WHIRLPOOL WDF330PAHB2 "arrived on site to inspect dishwasher rubber piece. Upon further inspection, the customer provided me with a large rubber gasket they found in the bottom of the dishwasher tub. I advised the customer that it wasn’t part of the unit ad it appears to have come from a Tupperware lid or bowl. I placed the unit in diagnostics and tested and it operated as designed showing no error codes. No water leaks observed during service, job completed."
Arthur B.
REFRIGERATOR MAYTAG MFI2568AES Arrived onsite for customer complaint of French door refrigerator not cooling in RF section. Removed unit cover and attempted to jump compressor. Found compressor hot to touch and potion locked up. Unit will need new compressor. All water connections were dry at time of service.
Tyler B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for top rack issue, found tracks missing 2 wheels, replaced both tracks and tested good, noticed once machine was removed u it was missing insulation shield, will need to return with shield to complete repair. No leaks on site ; ordrng 1 CNOTE (OFFICE RS) and 1 W10866978 (shield)"
Wesley P.
REFRIGERATOR JENN-AIR JFC2290VPF5 "Arrived on site and found seal misfired also found icemaker arm disconnected from module, corrected seal with heat gun and corrected icemaker arm connection. Unit is now operating as designed."
Al R.
DISHWASHER WHIRLPOOL WDF330PAHW2 "Arrived to inspect dishwasher not turning on.Confirmed the complaint and attempted service test mode.Unit powered up, but wouldn’t start a cycle.Removed and replaced the control.Unit still wouldn’t start a cycle.Ordering strike, bolt latch ordrng 1 WP8580309 (STRIKE) and 1 WPW10274884 (BOLT LATCH)"
Steve C.
DISHWASHER WHIRLPOOL WDF520PADM7
Arthur B.
OVEN KITCHENAID KOSE500ESS01 "Arrived onsite for customer complaint of wall oven not heating properly. When arrived, unit was already preheated to 350F. Found unit not maintain temperature. Unit will need UI and control.. ; ordrng 1 W10588714 (panl-cntrl)"
Robert J.
OVEN WHIRLPOOL WFG515S0ES1 Arrived on job for complaints of oven not working. Found igniter to oven grounded from items in storage drawer. Instructed customer to remove items.
Lou S.
OVEN WHIRLPOOL WFG525S0HS0 "arrived on site to inspect range oven not operating. Upon further inspection, I removed the lower panel & plate and tested the unit on Bake at 350 degrees and the Ignitor never came on. I tested the broil as well and it did not come on. The Bake Ignitor was badly worn and the broil Ignitor was fine and tested good. I removed and replaced the main control ad Bake Ignitor and retested and the unit operated as designed. Tested the cooktop burners and they functioned correctly. No gas leaks detected during service, job completed."
Joel G.
RANGE WHIRLPOOL WFG525S0HS0 "Arrived on site to diagnose stove gas smell. Smell is just from flames when they are on. Oven comes on right away with no hesitation. Asked customer if the flame smell is what she’s smelling is she said yes. This smell is normal and is just from oven flame on. Called tech line and informed them about what I found and customer’s complaint and they agree there isn’t anything wrong with stove for leak
Joseph C.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for “noisy doors and uneven door fitment” complaint. Inspected unit and found fresh foods door squeaking and doors uneven. Lubricated upper hinge and adjusted doors to even status. Unit is performing as designed. No leaks detected, at time of service."
Robert J.
MICROWAVE WHIRLPOOL WMH53520CS1 Arrived on job for complaints of door not closing. Found the spring on interlock top sprung causing fuse to open. After replacement test operation.
Clif L.
ICE MACHINE KITCHENAID KUIX305ESS1
Jonathan S.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Arrived on site for refrigerator not making ice. Performed diagnostics and attempted to advance ice maker, found not responding. Tested voltage to ice maker and found present. Will need to replace ice maker with complete wire harness. Removed failed ice maker and harness, installed. Tested ice maker cycle and fill. All tested good, no water leaks present.
Kevin B.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site and inspected refrigerator and found ice production since yesterday has been good, took one picture of been. Temperature and freezer is showing to be 5° currently refrigerator and icemaker or operate normally refrigerator has had multiple previous repairs and a lasting correction has not been found ice production is intermittent. No water leaks from connections at time of service"
Brandon C.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for customer complaint of unit not dispensing water, I replaced pad, unit tested good."
Jonathan S.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to install previous diagnosed parts. Gained access to drain pan. Removed failed drain pan and installed new. Removed FC door and found inner door separating and allowing gasket to drip down. Will need to replace FC door. and 1 W10634627/STAINLESS (FC DOOR)
Joseph C.
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for “no heat” complaint. Per my previous diagnosis, removed and replaced transformer. Tested unit. Unit is performing as designed."
Paul R.
REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived onsite to replace the previous diagnosed parts. I replaced the LED driver and tested the unit. I had voltage to the LED’s now but they would not light up. Need to replace the defective LED module to complete service. Ordering c-notes & 3EA. W10908166 MODULE.;and 1 W10908166 (MODULE)
Arthur B.
RANGE WHIRLPOOL WEG745H0FS0 Arrived inside for customer complaint of burner cap on LR missing. Confirmed issue. Replaced LR burner cap and tested. All work as intended. No gas leaks detected at time of service.
Jonathan S.
WASHER WHIRLPOOL MVWC415EW2 "Arrived on site for washer making noise. Performed diagnostics mode and checked for fault codes, no faults codes. Ram automatic test cycle and completed. Ran manual test and found odd noise durning spin cycle. Inspected gear case and hub. Found belt cover laying underneath unit and 2 5/16 screws missing. Inspected cover and found no damage to cover. Installed cover and added screws. Tested unit, all tested good, no water leaks present."
Luis M.
REFRIGERATOR JENN-AIR JFC2290REP02 "0670 gate code,Last house at end of road. Arrived on site for no ice,weak water flow and Kitchenaid nameplate on a jennair model. Installed correct nameplate to freezer door,tested dispenser weak water flow,installed bypass good water flow installed new filter same issue weak flow,ordering new filter head. Found fill line frozen,will need to defrost fill tube on return visit. Ordering filter Incase needed. ; ordrng 1 EDR4RXD1 (FILTER) and 1 W11346623 (FILTERHEAD)"
Clif L.
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site for refrigerator that is not dispensing ice. Found dispenser motor faulty. Replaced dispenser motor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Andy B.
DISHWASHER WHIRLPOOL WDT720PADM1
Tyler B.
DRYER KENMORE 79691022900 "Arrived on site for no heat and cracked vent, replaced vent found igniter failed replaced igniter and tested good.
Joseph C.
OVEN WHIRLPOOL WFG525S0HS1 "Arrived on site for “oven not warming” complaint. Inspected unit. And found spark module and valve faulty. Removed and replaced spark module and valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Brandon C.
REFRIGERATOR KITCHENAID GSC25C4EYY01 "Arrived on site for customer complaint of unit making loud noise, found evaporator fan motor was faulty, I replaced motor, unit tested good.
Steve C.
DRYER MAYTAG MGDB765FC0 Arrived on site to replace the motor and wheel. Replaced both parts and tested the unit. Unit is still not working. Will need to order the overlay due to no power to the igniter. The motor and control work properly. Will need to order the overlay and harness sensor.; ordrng 1 W11089306 (overlay) and 1 WPW10298258 (harns-wire)
Andy B.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived on site for refrigerator lights not working. Tested and inspected unit and failed socket. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Tyler B.
WASHER WHIRLPOOL MHW5630HW0 "Arrived onsite for unit leaking, found drawer was cracked, causing to leak from front, replaced drawer and tested good with no leaks on site"
Thomas L.
REFRIGERATOR KITCHENAID KFXS25RYMS4 arrived on site to repair a leaking ice maker. Opened ice maker compartment to find ice maker has been over filling causing ice to form in compartment. Replaced failing ice maker. New ice maker cycled properly. All water connections were dry.
Brandon C.
WINE COOLER WHIRLPOOL WUB50X24HZ00 "Arrived on site for customer complaint of unit not cooling, found defrost issue, I could not remove back cover due to ice build up. Ordering control, heater and bi metal. I had to call TL to get wiring diagram and part list. Once back on site, will need to diagnose what part failed. ; ordrng 1 4344746 (heater) and 1 CNOTE (BC ONLY) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10244414 (bimetl-def) and 1 W10856830 (cntrl-elec)"
Tyler B.
MICROWAVE WHIRLPOOL WMH73521CS4
Paul R.
COOKTOP JENN-AIR JGC3530GS00 Arrived onsite for the cooktop that all of the burners are too high except the center. I found the cooktop had been converted to LP but the low flame on the burner valves had not been set. I adjusted the low flame setting on the burent valves. Call complete.
Lou S.
DISHWASHER KITCHENAID KDTE254ESS1 "arrived on site to inspect dishwasher not operating. Upon further inspection, I attempted to place the unit in diagnostics, but I could not get some of the buttons to work. I removed the outer door panel and when I unplugged the UI control panel from the main control an closed the door, the drain pump failed to come on. I removed and replaced the control panel and main control and retested and the unit operated as designed. No water leaks observed during service, job completed."
Paul R.
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived onsite for the refrigerator not cooling in either section. I found both compartments at room temperature. I found all the sealed system components working. I found the compressor extremely hot and only drawing .25 amps indicating it’s not pumping or there is a leak. The system has never been tapped. Ordering c-notes, W11116006 EVAPORATOR, WPW10608485 EVAPORATOR, 8201675 COMPRESSOR, WPW10143759 DRIER-UV, & TJ90SF8404 ACCESS FITTING.; ordrng 1 8201675 (COMPRESSOR) and 1 C-NOTES (ORDERING SS TECH - NEEDS PARTS AUTHORIZATION - 2 HOUR JOB ) and 1 TJ90SF8404 (ACCESS FITTING) and 1 W11116006 (EVAPORATOR) and 1 WPW10143759 (DRIER-UV) and 1 WPW10608485 (EVAPORATOR)"
Joel G.
WASHER LG WT1501CW "Arrived on site to diagnose washer making loud noise and not advancing. Found coin stuck between washplate and basket. When unit would fill with water and tried to agitate, would make noise. Main board will notice wash plate issue and will not advance. Removed coin and verified operation. Drain is secure. No leaks detected.
Joseph C.
RANGE FRIGIDAIRE FFGF3054TSB "Arrived on site for “power out to unit” complaint. Inspected unit and found control blown. Removed and replaced control and overlay. Unit is performing as designed. No leaks detected, at time of service."
Joel G.
REFRIGERATOR FRIGIDAIRE DFHS2313MFCA Arrived on site to diagnose fridge not making ice. Found 2 degs in frz and 36 in ff side. Accessed the ice maker and can see the gear turning but the actual motor wasn’t indicating a faulty ice maker.Verified operation and ice maker filled after replacing it. No leaks detected.
Scott M.
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for fan error ,.replaced UI control . Ran pre heat to 350 . All checked normal . Job complete ."
Al R.
DRYER WHIRLPOOL WED4616FW0 "Arrived to inspect dryer door not working properly.Unit still runs when door is opened.Removed and replaced the door switch, with (TRUCK STOCK #WP3406107).reassembled unit and unit tested as designed.No excessive lint buildup observed at the time of service.Job complete."
James C.
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and installed new ice box fan. Cleared all frost and moisture from freezer and shelves. I found that the rails are not pulling door closed properly due to ice build up that has gotten into the rails. U it will need new rails and door gasket to complete repair; ordrng 1 W10795842 (bracket) and 1 W10795846 (bracket) and 1 W10897938 (gasket-dor)
James C.
WASHER MAYTAG MHW6630HW0 Arrived on site and installed new dispenser and valves. Tested operation and found unit working properly and no leaks after repair. Job complete
Paul R.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for the refrigerator with a door not functioning properly and not cooling. Ms stated the unit was cooling fine but the interior lights were not turning on and the dispenser functions were not working. I disconnected the deli control and the light came on and worked as designed. I replaced the deli control and tested the unit getting the same results. I suspected a broken wire in the deli control harness. I checked continuity on the black wire between the deli control and the UI and found it open. I reconnected the harness to the UI and disconnected the harness at the deli control so the customer could use the unit normally and after powering the unit up I had the same results but now the UI would not light up. Ordering C-notes, W11170612 HARNS-WIRE, WPW10624574 CNTRL-ELEC, POWER SUPPLY, & W10811365 CNTRL-ELEC, LED.; ordrng 1 C-NOTES (NEED PARTS AUTHORIZATION.) and 1 W10811365 (CNTRL-ELEC, LED) and 1 W11170612 (HARNS-WIRE) and 1 WPW10
Joseph C.
WASHER MAYTAG MVWB865GW0 "Arrived on site for “poor wash performance” complaint. Inspected unit and found unit performing as designed. Instructed customer on maximizing wash performance. No leaks detected, at time of service."
Paul R.
REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived onsite to replace previous diagnosed part. I replaced the door, the door UI, and the ice chute plate. I tested the unit and it is working as designed. Call complete."
Andy B.
RANGE GE JB258GM1SA Arrived on site for range burner not heating. Tested and inspected unit and found failed burner element. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Lou S.
DISHWASHER KITCHENAID KDTM354DSS5 "arrived on site to inspect the dishwasher dispenser. Upon further inspection, I found the dispenser gasket and spring had come off of the dispenser door. I removed and replaced the dispenser and tested the unit. Unit operated as designed. No water leaks observed during service, job completed."
Wesley P.
RANGE KITCHENAID KSDG950ESS1 Arrived on site and used liner and screws to correct issue. All checks good.
Robert J.
RANGE WHIRLPOOL WFC310S0EW3 Arrived on job for complaints of rear left burner not shutting off. Replaced switch and test.
Al R.
FREEZER WHIRLPOOL WZF34X16DW00 Arrived to inspect freezer not cooling.Verified complaint and removed and the back panel to access compressor.Noticed the compressor wasn’t running. Removed the cover to the start device and saw the plug into the start device was unplugged from the start device.I plugged it in and plugged in the freezer and the compressor kicked on and unit began cooling.No water lines hooked up to unit. JOB COMPLETE
Al R.
RANGE WHIRLPOOL AER6603SFB2
Jonathan S.
DRYER WHIRLPOOL WED6620HC0 "Arrived on site to install previous diagnosed parts. Gained access to control and UI. Removed UI and control and installed new. Tested operation, all tested good. Spoke with customer on user care guide."
Luis M.
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for no ice. Diagnosed leak in system unit will need evaporator and compressor found filter lodged in housing unable to remove filter with out damaging housing. Unit will need housing also. Installed a new evaporator,compressor,filter drier,housing and water filter,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran diagnostics all test passed checked water connections no leaks.
Wesley P.
OVEN AMANA AOCS3040SS "Arrived on site and repaired unit surface Ignitor. Unit performance is now better, but complication due to old electrical I.e. the spark module as well as warped burner head and burner makes ignition inconsistent. Customer be advised that ignition of front right burner may require ignition front left burner to activate better sparking.
Jonathan S.
DRYER GE GTD65EBSJWS "Arrived on site for dryer making noises. Per diagnostics mode and tested unit. Found noise coming from front bearing. Gained access to bearing inspected blower wheel cover and found rubbing drum. Assembled unit and tested and found noise still occurring. Gained access to bearing and found a screw stuck in felt removed screw and flipped felt. Assembled unit and tested Removed screw and tested, all tested good.
Robert J.
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on job to replace wheels. After replacement test operation.
Brandon C.
WASHER WHIRLPOOL WTW7500GC0 "Arrived on site for customer complaint of unit giving LF error and valve dripping continuously. Found faulty water valve, I replaced valve unit tested good."
Clif L.
DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose a dryer that is not drying efficiently. Tested unit and found clogged external venting causing long dry times. I informed homeowner of issue and recommended vent cleaning company. No further repairs are needed by appliance express at this time.
Andy B.
WASHER WHIRLPOOL RTW4516FW2 Arrived on site for washer not powering on. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Wesley P.
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived onnsite and installed Evap cover and door gasket. Found torn Evap cover gasket on old cover. All checks good after repair. Unit is now operating as designed.
Lou S.
WASHER MAYTAG MVWB835DC4 "arrived on site to inspect washer error codes. Upon further inspection, the advised that the unit will fill and start a cycle then shut off. There were wet clothing items in the unit upon arrival. Removed the items and placed the unit in diagnostics showing error codes F8E1, F7E0, & F0E3. I cleared the codes and continued with testing. As the unit began to fill with hot water all I could hear was the valve turning on, but no water. I found that the hot water valve at the wall was turned off. I stopped testing and turned the hot water on and retested. Unit operated as designed. I powered the unit up and found it set on normal wash with warm water. I advised the customer of my findings and advised that when using the warm water mode, the unit wasn’t getting enough water due to the hot water source being turned off. Made recommendations for use and care, along with detergent and softener use. No water leaks observed during service, job completed."
Scott M.
REFRIGERATOR KITCHENAID KSSC48QVS05 Gasket defective reorder ; ordrng 1 WP2266901 (gasket-fip)
Andy B.
WASHER AMANA NTW4516FW0
Lou S.
FREEZER KITCHENAID KRFF507ESS01 "arrived on site to install previously diagnosed and ordered parts. Due to the RC evaporator having a large amount of ice built up on it and the cover, I had the customer defrost the unit before I arrived. Per service pointer #W11092686 I removed and replaced the evaporator fan harness and using manufacturers approved silicone, I sealed the gap between the RC liner and chassis at the opening of the RC. Also, I removed the back panel and found a gap between the drain tube and chassis. Using the same silicone, I sealed the gap. Leveled the unit and adjusted the hinges on the RC doors. Tested unit and it is operating as designed. No water leaks observed during service, job completed. Customer was advised to allow approximately 48 hours before they noticed good ice production."
Brandon C.
WASHER MAYTAG MVWB855DC3 "Arrived on site for customer complaint of unit not powering on, found 5vdc getting to console, found faulty console, I replaced console, unit tested good."
Clif L.
WINE COOLER KITCHENAID KUBL204ESB00 Arrived on site to diagnose a wine cooler that is making abnormal noise. Found no mechanical failures or abnormal noises with the unit at this time. Advised homeowner noise was most likely caused from condensation that had frozen around fan motor. No further repairs are needed and all is working properly at this time.
Kevin B.
OVEN WHIRLPOOL KFGD500ESS01 "Arrived on site and inspected range and found bake igniter in the top oven has failed. After replacing igniter oven reached preheat temperature correctly. job complete"
Joseph C.
RANGE GE JGBS66DEK3BB "Arrived on site for “new lightbulb installed and still not working” complaint. Inspected unit and found supply wires, for receptacle, to be shorted to cabinet. Repaired wiring to bulb receptacle. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Arthur B.
REFRIGERATOR KITCHENAID KRFC704FPS02 Arrived onsite for customer complaint of French door refrigerator not cooling and not dispensing ice nor water. Found dispenser not working and FC light not coming on. Also found both sections warm. Found compressor not running. Unit will need new HV board and return with Orion board. ; ordrng 1 W11114721 (cntrl-elec HV)
Clif L.
FREEZER WHIRLPOOL KRFC300ESS01 Arrived on site to diagnose a refrigerator that is building frost in the freezer. Tested unit and found bracket out of alignment for freezer door causing an air leak in the upper left-hand corner. Adjusted brackets and insured no air leak after service. No further repairs are needed and no leaks were found at time of service.
Tyler B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on for no ice and ice bucket replacement. Found ice maker faulty, replaced ice maker, it than harvested and filled with no leaks, replaced damaged bucket. No leaks on site"
Wesley P.
DRYER MAYTAG MEDB765FC0 Arrived on site and found unit motor not operating with an f4e4 error. Ordering motor to repair. Advised customer office to reschedule ; ordrng 1 W11104351 (harns-wire) and 1 WPW10349492 (wheel) and 1 WPW10508324 (motor-drve)
Arthur B.
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived onsite for customer complaint of humming noise coming from wall oven. When arrived, confirmed issue. Found noise coming from UI. Removed and replaced UI assembly. Reassembled and tested. Unit now works as designed. No other issues found."
Thomas L.
REFRIGERATOR GE GSS25IFRFCC Arrived on site to repair a unit that will not dispense water. Tested unit and found that the water travels to the door but not through the door. The waterline is frozen in the door and a steamer would not remove the blockage. The customer at his convenience will defrost the door to open the line. All water connections were dry.
Al R.
WASHER MAYTAG MHW8630HC0 "Arrived to inspect washer LF code. I ran a cold water load on normal and also ran a hot water load on normal. Both time the water flow was good.Removed the pressure hose and blew into unit to make sure it was clear.Told customer to clean the unit using the AFFRESH tabs and run the unit without using the load and go, while keeping the detergent usage at a minimum.Customer will run the AFFRESH tabs through the unit and run regular loads without the load and go system t see if LF code continues.AB ONLY."
Tyler B.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for unit not making ice ,found fill tube frozen,attempted to test heater but had failed, removed bottom grille and inspected wire harness and found wires stretched, unit will need new freezer door to complete repair. No leaks on site ; ordrng 1 CNOTE (OFFICE RS ) and 1 LW11026425 (dor-fip)"
Kevin B.
RANGE WHIRLPOOL WFG525S0HB0 "Arrived on site and found left front valve is twisted and appears to be on but isn’t, straighten the valve and it is now correct. Job complete"
Brandon C.
REFRIGERATOR KITCHENAID KRMF606ESS00 "Arrived on site for customer complaint of unit not making ice, I found ice was in the mold, but very small, I ran test 57, tested good, I filled ice maker, unit tested good. Instructed customer to purge water filter every time they change it.
Wesley P.
DISHWASHER GE GDT225SSL0SS Arrived on site and replaced panel. Unit is now set up properly.
Arthur B.
REFRIGERATOR FRIGIDAIRE FFHI2131QE Arrived onside for customer complaint of top mount refrigerator not cooling. Found start device on compressor clicking on and off. Removed and replaced start device. Tested unit. Unit began working immediately. No other issues found.
Steve C.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Arrived on site for the unit has condensation buildup. Found the air damper diffuser there’s condensation and ice build up. Replace the diffuser and added adhesive around the diffuser. The unit is working properly and all water connections or dry at time of service.
Thomas L.
WASHER MAYTAG MVWB765FW2 Arrived on site for noisy operation. Loaded unit to observe operation. The gearcase is making a clicking noise as it agitates and will need to be replaced again per manufacturer.The rotor bolt is stripped and cannot be removed. Will need to order the screws that hold the stator and the clutch in place as well as the rotor bolt. That is necessary because I cannot pull the rotor and stator and the clutch off of the current gear case. Office will locate parts and reschedule with customer.Steve. SR# 7725513144; ordrng 1 W10636382 (screw) and 10 W11027980 (screw)s
Jonathan S.
DRYER MAYTAG MEDB835DW4 Arrived on site for dryer not door not shutting. Performed diagnose and found door catch not working. Removed door catch and installed new. Tested operation. All tested good.
Wesley P.
WASHER WHIRLPOOL WFW92HEFW Arrived on site and found unit to be operating with crack in dispenser housing and also to have communication error code for acu. Ordering console and acu and returning with dispenser. Advised customer on use and care. WP only per customer request. Would error out in c6 cycle during auto test. ; ordrng 1 W11218415 (CONSOLE) and 1 W11218415 (ACU) and 1 WPONLY
Luis M.
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site for no ice. Ran diagnostics found no frost pattern to evaporator. Replaced evaporator,compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran diagnostics good frost formation on evaporator plate. Reassembled unit checked water and tube connections no leaks."
Thomas L.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to repair unit with improper door operations. Found that the pads had broken and there was no longer a friction holding the door open. Replaced pads and tested. All water connections are dry.
James C.
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Clif L.
DRYER WHIRLPOOL WED4850HW0 Arrived on site to diagnose a dryer that is not turning on. Found heating element shorted to ground causing damage to thermal cut out and thermal fuse. Replaced all three parts and tested unit. Found always functioning properly at this time.
Steve C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for the unit will not dispense water. Tested the unit and found the left door is warped and not making good contact on the door switch. Will need to order the left door . All water connections were dry at time of service.; ordrng 1 W11104477 (dor-fip LEFT SS)
Kevin B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and replaced both freezer and left pantry door, after replacement fridge is now correct. No water leaks detected at time of service, job complete."
Kevin B.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site and replaced the fill tube diagnosed on previous visit, after replacement ran test 97 and it filled icemaker properly. No water leaks from connections at time of service, job complete"
Jonathan S.
DISHWASHER AMANA ADB1400AGS0 "Arrived on site for dishwasher not filling with water. Performed diagnostics mode, error 10-1 dispenser failure. Found silverware basket blocking dispenser. Removed kick plate and monitored test cycle and found unit filling. Ran normal wash cycle and found unit operating. Inspected insulation and for water leaks. All tested good, no water leaks present."
Jonathan S.
MICROWAVE WHIRLPOOL WOC97EC0HZ00 "Arrived on site for microwave oven combo not powering on. Customer stated after UI was replaced when powering on microwave oven display would come up and oven power would only power unit down and was not able to use microwave. Performed diagnostics mode and checked error history and found none. Removed UI and installed new. Tested unit and found same failure occurring. Checked software and found unit had been programmed for single oven. Corrected model number in software. Tested unit, all tested good."
Al R.
FREEZER WHIRLPOOL WRX735SDHZ02 "Arrived to inspect refrigerator making unusual noises.Ran diagnostics test mode and unit tested as designed.Customer was informed and instructed on product, care and maintenance of unit.All water lines were dry at the time of service.JOB COMPLETE"
Wesley P.
WASHER WHIRLPOOL WTW7500GW0 Arrived on site and found unit operating as designed. And advised customer on use and care.
Joseph C.
DRYER MAYTAG MEDB835DW4 "Arrived on site for “no heat/no power” complaint. Inspected unit and found thermal fuse and high limit fuse blown, due to blockage, in venting. Ran dryer vent test to illustrate to customer that blockage exists. Removed and replaced cutoff and thermal fuse. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Scott M.
WASHER WHIRLPOOL WFW7590FW0 Arrived on site for leaking washer . Found valve leaking and filling tub . Will return with valve. Will need second man due to stacked and in closet . No other leaks detected . Call to set return .; ordrng 1 SECONDMAN.
Arthur B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived onsite for customer complaint of SxS not cooling in RC section. Found evaporator fan faulty. Removed and replaced evaporator fan assembly. Reassembled. Found good air flow coming from diffuser. No other issues found. Allwater connections were dry at time of service.
Thomas L.
DISHWASHER KITCHENAID KUDS30FXSS5 Arrived on site to repair upper rack that falls down. Installed adjuster kit for the upper rack. All operations are normal. All water connections are dry.
Tyler B.
RANGE WHIRLPOOL WFG550S0HZ0 "Arrived on site for unit not igniting , found old style caps on, replaced caps and tested good, middle burner would only half ignite, replaced burner head and tested goo.d. NO gas leaks on site"
Joel G.
REFRIGERATOR LG LSXS26386S/02 "Arrived on site to diagnose fridge not cooling. Found 56 degs in both compartments. Tapped system and found 45 psi on the low side indicating a faulty compressor. Replaced compressor and updated software, vacuumed tested for leaks, none found, recharged to specs on the high side. Unit starting to cool. Customer to give unit 24-36 hours for it to get down to set temps and to monitor unit for the first few days before loading with food. No leaks detected.
Paul R.
WASHER MAYTAG MHW9000YG0 Arrived onsite for the washer that keeps leaking. I found water all on the floor when I arrived and about 1/2” of water in the pedestal. I found two issues. The diverter valve was not closing causing water to siphon out of the bellow until an air gap in the stream stopped it then it would start over again. I found the bellow not sealing properly to the bottom of the door. The valve and the bellow need to be replaced. I tested the unit and there were no water leaks present. Call complete.
James C.
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and tested operation. Customer had new bulb installed and when turning the light on the bulb immediately popped. Customer stated the factory bulb did the same thing. Inspected socket and found it to be rusted and bulb would not seat properly. Installed new socket and bulb. Tested operation and found unit working properly. Job complete
Clif L.
OVEN WHIRLPOOL KODE500ESS04 Arrived on site to diagnose an oven that will not turn off. Found failed controls and user interface. Both appliance manager controls and user interface will need to be replaced to complete repairs.; ordrng 1 W10801665 (cntrl-elec) and 1 W11086141 (console)
Kevin B.
VENTHOOD KITCHENAID UXT5536AAS3 "Arrived on site and inspected that hood and found when it is running on high motor is vibrating/rattling. Removed motor and reinstalled and centered it and vibration has stopped. No further repair is required at this time, job complete"
Lou S.
DISHWASHER KITCHENAID KDTE254ESS3 "arrived on site to inspect dishwasher leaking from underneath. Upon further inspection, I placed the unit in diagnostics and after water was dispensed into the tub and began to wash, water began to leak from the diverter seal. I drained the water from the unit and replaced the sump/motor assembly and drain pump. Retested the unit and it operated as designed with no water leaks. I made recommendations on use & care and detergent/rinse aid use and cleaning tips. No water leaks at the end of service, job completed."
Wesley P.
WASHER AMANA NTW4516FW3 Arrived on site and recalibrated unit for water level. Explained use and care to customer. All checks good.
Andy B.
OVEN JENN-AIR JJW3830IM00 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and found both controls has failed and will need to be replaced. Also ordering new UI in case needed. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11325157 (UI) and 2 W11325527 (APPLIANCE MANAGER )s
Joel G.
RANGE WHIRLPOOL WFE510S0HS1 Arrived on site to install parts ordered by previous tech. Verified operation after installing parts and took pics of rust on doors.
Joel G.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose dishwasher start button not working. All buttons work except for start. UI is shorted. New panel didn’t come with the UI and will need to be ordered.No leaks detected.; ordrng 1 W11028004 (wire) and 1 W11084672 (housing-ui)
Clif L.
REFRIGERATOR KITCHENAID KSCS25INBL00 Arrived on site to replace icemaker assembly for refrigerator. Replaced part and found all is not working properly. No leaks were found at time of service.
Andy B.
RANGE KITCHENAID KDRP463LSS08 Arrived on site for range not opening properly. Upon arrival customer informed me that unit is now normally and would like it to be tested and approximate estimate if control is the issue. All tested good while on site.
Joseph C.
DRYER WHIRLPOOL WED4815EW1 Arrived on site for “noisy operation” complaint. Inspected unit and found rhythmic sound originating at drum belt having been cut. Removed and replaced drum belt. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Steve C.
REFRIGERATOR MAYTAG MFC2061HEW Arrived on site for the unit is not freezing or cooling. Found the compressor is extremely hot and all the fans are working properly. Found the compressor is defective. . All water connections were dry at time of service.
Brandon C.
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site for customer complaint of unit not advancing during cycle, I replaced actuator, unit tested good."
Kevin B.
REFRIGERATOR WHIRLPOOL WRF555SDHB00 "Arrived on site and found ice bin will not dispense, motor is turning but auger does not move. ice bin needs to be replaced, no water leaks detected at time of service,
Joel G.
REFRIGERATOR WHIRLPOOL WRT316SFDM00 Arrived on site to diagnose fridge not cooling. Found evap fan motor locked and 120 vac to it.Verified operations after replacing part. No leaks detected.
Robert J.
COOKTOP KITCHENAID KGCU463VSS01 Arrived on job for complaints of spark when in use. ; ordrng 1 CNOTE (2 MAN )