Near Burnet, Texas 78611
Thomas L.
Job Details: 09/17/2018
Checked unit. Good voltage at plug. Unit will not start at all. Found that the door switch is not physically working but has power to it. Needs door switch
Near Austin, Texas 78717
Lou
Job Details: 09/17/2018
arrived on site to inspect washer making grinding noise during spin cycle. Upon further inspection, I placed the unit in diagnostics and tested. No error codes appeared so I continued with testing. During agitation, the unit made a screeching noise, but other than that, the unit operated as designed with no error codes at the end of testing. I removed the washplate and hub ad inspected both and both looked good. I removed the cam and inspected it and found that it was worn and possibly slipping causing the screeching noise. I replaced the cam with a new one and tested the unit extensively on gentle agitation and heavy agitation with ad without water in the tub and the unit did not make any screeching noises. The unit operated as designed. No water leaks observed during service, job completed.
Near The Hills, Texas 78738
Robert
Job Details: 09/17/2018
JJW2827DS01 Arrived on job for complaints of temperature in upper oven and light. Calibration of oven made adjustments and on lights still waiting on Whirlpool.
Near Burnet, Texas 78611
Thomas L.
Job Details: 09/17/2018
Checked unit. Put into diagnostics. Ran agitation and noise coming from motor area. Bolt is tight on rotor but it is moving like it is loose. Needs the gearcase, stator, rotor to fix the loose issue
Near Austin, Texas 78729
Scott
Job Details: 09/17/2018
Whirlpool side-by-side refrigerator evaporator fan of making too much noise
Near Austin, Texas 78717
Lou
Job Details: 09/17/2018
arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics and tested with no error codes at the beginning of testing. When unit was to dispense water into the unit, there was no water. I looked underneath the sink at the water connection and found that the water line was turned off. I turned the water on and continued with testing. Unit operated as designed with no error codes at the end of testing. I recommended some tips on use and care for the unit to the customer. No water leaks observed during service, job completed.
Near Marble Falls, Texas 78654
Thomas L.
Job Details: 09/17/2018
Checked unit. Ran diagnostics and forced cool. No abnormal noises. Spots doors from cleaner are not covered. Advised him of that and to fix he would have to do a scratch repair kit himself. Also advised him to try and take a video with audio of the noise next time it happens to help us pinpoint what’s going on.
Near Liberty Hill, Texas 78642
Tyler B.
Job Details: 09/17/2018
Near Leander, Texas 78641
Lou
Job Details: 09/17/2018
arrived on site to inspect range cooktop damaged. Upon further inspection, I found that there was food or liquid that had gotten onto the cooktop and burnt to the cooktop. Using Cerama Bryte glass cooktop cleaner and a razor blade, I was able to remove the debris and clean the surface. I was prescreened a cooktop but it was not needed. Job completed.
Near San Marcos, Texas 78666
Derek S.
Job Details: 09/17/2018
WRT108FZDB02 Arrived on site to repair unit for temperature, I found temps a little height was reading 45 in fresh food and 12 in freezer, unit had a full batch of ice, found corrosion on harness in freezer, replaced the harness and verified operations, no water leak present at the t8me of service
Near San Marcos, Texas 78666
Derek S.
Job Details: 09/17/2018
WRT108FZDB02 Arrived on site to repair unit for temperature, I found temps a little height was reading 45 in fresh food and 12 in freezer, unit had a full batch of ice, found corrosion on harness in freezer, replaced the harness and verified operations, no water leak present at the t8me of service
Near Harker Heights, Texas 76548
Arthur B.
Job Details: 09/17/2018
WRS315SDHM01 (SxS Refrigerator) - Arrived onsite for customer compliant of water supply can’t not be connected. Found supply tube @ refrigerator is crushed. Removed damaged supply line and installed new replaced. Installed customer supplied water line to water valve. Tested unit. Unit now dispenses water and calls for water. No other issues found. All water connections were dry at time of service.
Near Cedar Park, Texas 78613
James
Job Details: 09/17/2018
Arrived on site and tested unit. Found that unit will not drain and has fault code for failed drain circuit. Checked for proper voltage and found to be good. Drain motor has failed. Installed new drain pump and tested operation. Unit working properly and all water connections dry at time of service. Job complete
Near Austin, Texas 78754
Scott
Job Details: 09/17/2018
Over the range microwave vent hood , making a mall rattling noise
Near Georgetown, Texas 78628
Jerry C.
Job Details: 09/17/2018
JE2160SF03 Arrived to inspect no heat. I found the magnetron failing and the unit required the magnetron, capacitor and diode. I obtained authorization and installed the components. The unit heated and designed and I re-installed.
Near Georgetown, Texas 78633
Tyler B.
Job Details: 09/17/2018
Near Horseshoe Bay, Texas 78657
Thomas L.
Job Details: 09/17/2018
Checked unit. Found loose harness on the drain pump. Tightened connections and tested. Unit is installed correctly and all connections are dry.
Near Austin, Texas 78738
Robert
Job Details: 09/17/2018
WTW8040DW4 Arrived on job for complaints of washer shaking. Ran diagnostics and calibration. Rear foot adjust to balance washer. No leaks detected at time of service.
Near Georgetown, Texas 78633
Tyler B.
Job Details: 09/17/2018
Near Kyle, Texas 78640
Derek S.
Job Details: 09/17/2018
MVWC360AW MVWC360AW Arrived on site and replaced the drain pump due to damaged impeller, verified all operations in service test with no issues, no water leak present at the time of service
Near Kyle, Texas 78640
Derek S.
Job Details: 09/17/2018
MVWC360AW MVWC360AW Arrived on site and replaced the drain pump due to damaged impeller, verified all operations in service test with no issues, no water leak present at the time of service
Near Buda, Texas 78610
Brandon
Job Details: 09/17/2018
Arrived on site for damaged broil panel, I replaced panel, unit tested good.
Near Killeen, Texas 76541
Arthur B.
Job Details: 09/14/2018
FFGF3023LWE (Freestanding Gas Range) - Arrived onsite for customer complaint of freestanding gas range not working properly. Tested unit and found RR gas burner does not ignite,RF burner does not adjust and oven door seal damaged from self clean. Confirmed the RR burner no allowing gas to flow. Found seal on door damage not allowing proper seal of door to cabinet. Customer advised that prior service company stated that this was customer abuse. Advised this is not customer abuse and that of normal wear and use of unit. Ordering new RR,RF burners parts, regulator and door seal to complete repair. Advised customer that NEW must approve parts and labor before we can return. OF to R/S. No gas leaks detected at time of service.
Near Killeen, Texas 76541
Arthur B.
Job Details: 09/14/2018
FFGF3023LWE (Freestanding Gas Range) - Arrived onsite for customer complaint of freestanding gas range not working properly. Tested unit and found RR gas burner does not ignite,RF burner does not adjust and oven door seal damaged from self clean. Confirmed the RR burner no allowing gas to flow. Found seal on door damage not allowing proper seal of door to cabinet. Customer advised that prior service company stated that this was customer abuse. Advised this is not customer abuse and that of normal wear and use of unit. Ordering new RR,RF burners parts, regulator and door seal to complete repair. Advised customer that NEW must approve parts and labor before we can return. OF to R/S. No gas leaks detected at time of service.
Near Killeen, Texas 76543
Arthur B.
Job Details: 09/14/2018
GDT695SBL3TS (Dishwasher) - Arrived onsite for dealer complaint of console on dishwasher cracked when opened packaging. Confirmed console damaged. Will need to order console cover. OF to R/S due to part availability. No water connections to unit since brand new.
Near Leander, Texas 78641
Lou
Job Details: 09/14/2018
arrived on site to inspect dishwasher not draining. Upon further inspection, I found that the unit has been used in a long time as it was completely dry and there was no water in the drain hose or drain reservoir. Before I placed the unit in diagnostics, I disconnected the drain hose from the disposal and found that the plug in the disposal had not been knocked out which is causing the dishwasher to not be able to drain. I knocked the plug out and reconnected the drain hose to the disposal and placed the unit in diagnostics. No error codes showed so I continued with testing. The unit operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed.
Near Little River-Academy, Texas 76554
Arthur B.
Job Details: 09/14/2018
GFW430SSM1WW (Front Load Washer) - Arrived onsite for customer complaint of front load washer making loud noises when spinning out clothes. Tested unit and removed toe plate. Found when unit is spinning wire harness is hitting cabinet. Was able to adjust wired harness and secure wires using the provided clips. Retested unit. Unit now spins quietly when spinning clothes out. All water connections were dry at time of service.
Near Belton, Texas 76513
Arthur B.
Job Details: 09/14/2018
WED8500DW4 (Dryer) - Arrived onsite for customer complaint of dryer getting “AF” error code when drying. Confirmed error code in diagnostics. Ran unit. Found house venting on roof is clogged. Show customer issue. Advised he will have cleaned out. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Belton, Texas 76513
Arthur B.
Job Details: 09/14/2018
MEDC200XW1 (Dryer) - Arrived onsite for customer complaint of loud noises coming from dryer when tumbling. Removed air channel and found pen and nails rubbing in housing and blower wheel. Removed obstructions and reassembled. Tested u it. Unit now heats and tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Kyle, Texas 78640
Derek S.
Job Details: 09/14/2018
WRS325FDAM04 Arrived on site to repair unit for lights not illuminating, I found both the fresh food and freezer light was shorted, checked wiring and power to light and checked ok, replaced the lights and the lights are now working as designed, no water leak present at the time of service
Near Kyle, Texas 78640
Derek S.
Job Details: 09/14/2018
WRS325FDAM04 Arrived on site to repair unit for lights not illuminating, I found both the fresh food and freezer light was shorted, checked wiring and power to light and checked ok, replaced the lights and the lights are now working as designed, no water leak present at the time of service
Near Georgetown, Texas 78628
Thomas L.
Job Details: 09/14/2018
Checked unit. Installed properly and all connections are dry. Top rack adjuster was off track causing it to push on the door. . Adjusted rack and clipped adjuster back in. Unit work good. Complete
Near Austin, Texas 78750
Cliff
Job Details: 09/14/2018
Maytag dishwasher MDB7749SBM3. Arrived on site to diagnose a dishwasher that had a burning smell and stopped running. Tested unit and found main control failed and shorted out. Also noted wiring harness damaged due to electrical short. Replaced harness and control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Kyle, Texas 78640
Derek S.
Job Details: 09/14/2018
MBF2258DEM00 Arrived on site and replaced the start device and capacitor due to electrical failure, verified compressor turned on and started cooling unit, no water leak present at the time of service
Near Kyle, Texas 78640
Derek S.
Job Details: 09/14/2018
MBF2258DEM00 Arrived on site and replaced the start device and capacitor due to electrical failure, verified compressor turned on and started cooling unit, no water leak present at the time of service
Near Liberty Hill, Texas 78642
Thomas L.
Job Details: 09/14/2018
Checked unit. Found that the on/off switch was stuck off. Adjusted switch and tested unit. All ok. Ventilation good. Complete
Near Kyle, Texas 78640
Derek S.
Job Details: 09/14/2018
MBF2258DEM00 Arrived on site and replaced the start device and capacitor due to electrical failure, verified compressor turned on and started cooling unit, no water leak present at the time of service
Near Kyle, Texas 78640
Derek S.
Job Details: 09/14/2018
MBF2258DEM00 Arrived on site and replaced the start device and capacitor due to electrical failure, verified compressor turned on and started cooling unit, no water leak present at the time of service
Near Round Rock, Texas 78681
Tyler B.
Job Details: 09/14/2018
Near Kyle, Texas 78640
Derek S.
Job Details: 09/14/2018
WRS571CIDM02 arrived on site to repair unit for items freezing in the fresh food section I found that the diffuser damper was a little bit noisy due to mechanical failure replace the diffuser and verified operations unit is working as designed no water leak present at the time of service, also gave tips for adjusting the temps in fresh food section
Near Kyle, Texas 78640
Derek S.
Job Details: 09/14/2018
WRS571CIDM02 arrived on site to repair unit for items freezing in the fresh food section I found that the diffuser damper was a little bit noisy due to mechanical failure replace the diffuser and verified operations unit is working as designed no water leak present at the time of service, also gave tips for adjusting the temps in fresh food section
Near Austin, Texas 78738
Brandon
Job Details: 09/14/2018
Arrived on site for unit not heating or drying dishes. Found rinse aid present, ran diagnostic test, found heating element to be good, found faulty control board. I replaced control board, unit tested good.
Near Liberty Hill, Texas 78642
Thomas L.
Job Details: 09/14/2018
Temps are 32-34 in fresh food, -1 in freezer. Both evaporator look good, ran diagnostics and tested all fans, all ok. Showed customer how to utilize the max cool and max ice settings. All water connections are dry. Complete
Near Round Rock, Texas 78681
Tyler B.
Job Details: 09/14/2018
Near Round Rock, Texas 78681
Tyler B.
Job Details: 09/14/2018
Near Austin, Texas 78717
Lou
Job Details: 09/14/2018
arrived on site to inspect cooktop knobs. Upon further inspection, I found that all of the bezels were loose and were keeping the knobs from turning properly and getting wedged under the knobs. I removed and replaced the bezels and tested the turn ability of the knobs and all function properly. I answered all questions the customer had about the unit and gave tips on usage and cleaning of the unit. No gas leaks observed during service, job completed.
Near Austin, Texas 78726
Cliff
Job Details: 09/14/2018
Whirlpool refrigerator WRS571CIDM02. Arrived on site to replace control board and user interface for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, Texas 78681
Tyler B.
Job Details: 09/14/2018
Near Killeen, Texas 76549
Arthur B.
Job Details: 09/14/2018
WRF535SWHZ00 (French Door Refrigerator) - Arrived onsite to install new FC Door from prior visit’s diagnosis. Removed warped door and installed new replacement. Reassembled. Door now sits well to cabinet. No other issues found. All water connections were dry at time of service.
Near Austin, Texas 78717
Lou
Job Details: 09/14/2018
arrived on site to inspect dishwasher leaking. Upon further inspection, I placed the unit in diagnostics and no error codes appeared so I continued with testing. The unit operated as designed and there were no error codes at the end of testing. I questioned the customer on the type of detergent they used and she advised liquid dawn dish soap. I advised the customer that the dawn is not recommended for the dishwasher and explained why. I googled dishwashing detergent and rinse aid and showed the customer what she should be using and how to use it. I recommended tips on keeping the unit clean such as cleaning the filter and types of cleaning agents to use. No water leaks observed during service, job completed.
Near Bertram, Texas 78605
Thomas L.
Job Details: 09/14/2018
Arrived on site for no operations. Found motor control board lights indicating a failed motor control. The water level switch is also not regulating proper water level and will need replacement
Near Austin, Texas 78748
Derek S.
Job Details: 09/14/2018
WRF535SWHZ01 Arrived on site to repair unit for no ice production, was informed that they had a issue with the water pressure and I found that the ice fill tube was frozen I cleared out the ice in the ice fill tube and verified water operations with no issues unit has no water leak at the time of service
Near Austin, Texas 78748
Derek S.
Job Details: 09/14/2018
WRF535SWHZ01 Arrived on site to repair unit for no ice production, was informed that they had a issue with the water pressure and I found that the ice fill tube was frozen I cleared out the ice in the ice fill tube and verified water operations with no issues unit has no water leak at the time of service
Near Killeen, Texas 76542
Arthur B.
Job Details: 09/14/2018
MEDC300BW0 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Found door switch not clicking. Removed back panel and checked thermal fuse. No continuity found on thermal fuse. Removed thermal fuse and door switch. Installed new replacements. Reassembled. Tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Dripping Springs, Texas 78620
Brandon
Job Details: 09/14/2018
Arrived on site for unit not making ice, found bad ice maker, I replaced ice maker, unit tested good. No leaks at time of service.
Near Killeen, Texas 76543
Arthur B.
Job Details: 09/14/2018
MEDE201YW0 (Dryer) - Arrived onsite for dryer not heating. Removed bulkhead and checked element for continuity. Found element broken. Removed and replaced element. Reassembled. Also found coins stuck between drum and fins. Removed obstructions and reassembled. Tested unit. Unit now heats and tumbles quietly. Dryer vent and lint trap was clean at time of service.
Near Round Rock, Texas 78665
Tyler B.
Job Details: 09/14/2018
Near Nolanville, Texas 76559
Arthur B.
Job Details: 09/14/2018
NTW4516FW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer leaking water. Tested unit and found hot water valve was separated from housing causing leaks. Removed defective water valve and installed new replacement. Reassembled. Tested unit. Found no water leaks on new valve. No other issues found. All water connections were dry at time of service.
Near Lorena, Texas 76655
Steve C.
Job Details: 09/13/2018
Arrived on site for the unit is icing up in the freezer and freezer door is hard to open. Found the unit has the older style drain tube and the slides bearings are defective. Replaced both slides and drain tube kit. Tested the unit and unit works properly. All water connections were dry at the time of service.
Near Georgetown, Texas 78626
Jonathan S
Job Details: 09/13/2018
Hotpoint dryer model# HTDX100EM6WW. Not powering on.
We serviced a
WUW35X24DS Arrived on site and replaced the door, due to broken handle, verified operations no water leak present at the time of service unit was moved to 1232
Near Austin, Texas 78748
Derek S.
Job Details: 09/13/2018
We serviced a
WUW35X24DS Arrived on site and replaced the door, due to broken handle, verified operations no water leak present at the time of service unit was moved to 1232
Near Austin, Texas 78748
Derek S.
Job Details: 09/13/2018
Near Copperas Cove, Texas 76522
Arthur B.
Job Details: 09/13/2018
MVWB835DW1 (Top Load a Washer) - Arrived onsite to remove and replace console from prior tech’s diagnosis. Removed defective console and installed new replacement. Reassembled. Ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Austin, Texas 78747
Derek S.
Job Details: 09/13/2018
MEDC400VW0 arrived on site to repair unit for noise I found coins inside of the drum removed coins and a debris and cleaned out all the lint out of the unit recommend to have the house vent professionally cleaned out, I cleaned out the screen located on the house exterior vent, dryer free of lint after service
Near Austin, Texas 78747
Derek S.
Job Details: 09/13/2018
MEDC400VW0 arrived on site to repair unit for noise I found coins inside of the drum removed coins and a debris and cleaned out all the lint out of the unit recommend to have the house vent professionally cleaned out, I cleaned out the screen located on the house exterior vent, dryer free of lint after service
Near Killeen, Texas 76542
Arthur B.
Job Details: 09/13/2018
RTE4516FW2 (Top Load Washer) - Arrived onsite for customer compliant of washer leaking from bottom when in use. Filled unit manually and drained. Found drain tubing in house is clogged causing water to back up and leak on the floor. Advised customer of issues. He will have plumber look over and take care of issues. No other issues found. All water connections were dry at time of service.
Near Georgetown, Texas 78626
Tyler B.
Job Details: 09/13/2018
Near Killeen, Texas 76542
Arthur B.
Job Details: 09/13/2018
WRF993FIFM00 (French Door Refrigerator) - Arrived onsite for customer compliant of not cooling in RC section of french door refrigerator. Removed evaporator cover and found motor had seized causing evaporator to freeze up. Used steamer to clear out ice and installed new evaporator cover. Reassembled. Unit began cooling immediately. No other issues found. All water connections were dry at time of service.
Near Austin, Texas 78745
Derek S.
Job Details: 09/13/2018
WED4616FW0 Arrived on site to check unit for not starting, I found the wall outlets was burnt and damaged the prong on the power cord, wiring on the dryer checked good, informed Mrs she will need to have the wall outlet corrected by a electrician, and that the power cord is not covered, gave info where to get one, unplugged the power cord from the outlet and instructed not to use dryer until issue is corrected, dryer and duct free of lint at the time of service.
Near Austin, Texas 78745
Derek S.
Job Details: 09/13/2018
WED4616FW0 Arrived on site to check unit for not starting, I found the wall outlets was burnt and damaged the prong on the power cord, wiring on the dryer checked good, informed Mrs she will need to have the wall outlet corrected by a electrician, and that the power cord is not covered, gave info where to get one, unplugged the power cord from the outlet and instructed not to use dryer until issue is corrected, dryer and duct free of lint at the time of service.
Near Austin, Texas 78745
Derek S.
Job Details: 09/13/2018
GSH25JSDDSS Arrived on site to repair unit for leaking water at the icemaker, I found that the water valve was faulty and not fully closing allowing water to enter the unit, replaced the water valve and verified ice fill tube is not leaking,
Near Austin, Texas 78745
Derek S.
Job Details: 09/13/2018
GSH25JSDDSS Arrived on site to repair unit for leaking water at the icemaker, I found that the water valve was faulty and not fully closing allowing water to enter the unit, replaced the water valve and verified ice fill tube is not leaking,
Near Round Rock, Texas 78665
Tyler B.
Job Details: 09/13/2018
Near Holland, Texas 76534
Thomas L.
Job Details: 09/13/2018
Arrived on site for Noisey operation. Clean out wash pump filters and sump. Unit now operates at proper sound levels. Complete
Near Pflugerville, Texas 78660
Tyler B.
Job Details: 09/13/2018
Near Temple, Texas 76502
Thomas L.
Job Details: 09/13/2018
Arrived on site for Noisey operation. Removed and replaced Noisey support wheels/ repair kit. Unit now operates properly. Vent in unit is clear.
Near Austin, Texas 78733
Scott
Job Details: 09/13/2018
Whirlpool refrigerator fridge door frost building up in the freezer section
Near Temple, Texas 76502
Arthur B.
Job Details: 09/13/2018
MED5500FW2 (Dryer) - Arrived onsite for customer complaint of dryer making noises when tumbling. Tested unit and found unit dryer tube is vibrating against rear. Adjusted dryer tube. Dryer now tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, Texas 78752
Kevin
Job Details: 09/13/2018
Arrived on site and customer has a video of the washer making a squealing noise during the last six minutes of the cycle. There was a previous washer of the same model in the home before this one that made the same noise. Whirlpool has since switched out to an entirely new washing machine and customer is now experiencing the noise with this washer. set washer into diagnostic cycle and could not duplicate the noise the customer has the video of. Spoke with tech line Sr7722943008 And they recommended replacing the drive system. Replaced gearcase, wash plate, rotor, stater, and clutch. Ran spin cycle again and test 51 and still no excessive or abnormal noise heard. No water leaks from connections at time of service, job complete
Near Buda, Texas 78610
Derek S.
Job Details: 09/13/2018
GSH25JSDDSS Arrived on site to repair unit for leaking water at the icemaker, I found that the water valve was faulty and not fully closing allowing water to enter the unit, replaced the water valve and verified ice fill tube is not leaking,
Near Buda, Texas 78610
Derek S.
Job Details: 09/13/2018
GSH25JSDDSS Arrived on site to repair unit for leaking water at the icemaker, I found that the water valve was faulty and not fully closing allowing water to enter the unit, replaced the water valve and verified ice fill tube is not leaking,
Near Salado, Texas 76571
Thomas L.
Job Details: 09/13/2018
Checked unit. Was stuck in defrost when arrived. Advanced timer manually, components kicked on. Compressor did not come on. Tested compressor and run winding shorted to ground and relay and overload blown. Unit needs the compressor , relay, overload, and defrost timer. Send for authorization
Near Austin, Texas 78746
Scott
Job Details: 09/13/2018
Maytag gas dryer, burning smell, needs to be converted to propane from natural gas
Near Salado, Texas 76571
Thomas L.
Job Details: 09/13/2018
Checked unit. Ran diagnostics and spin test. Found that the lid lock was noisy, washplate rubbing the basket and hub, due to a failed gearcase. Also control would not exit out of test mode. Unit needs the gearcase, hub assembly, washplate , and control board. Send to Lowe’s for authorization
Near Austin, Texas 78751
Robert
Job Details: 09/13/2018
IX5BBEXDS01 Arrived on job to replace harness and thermistor. Removed ice from evaporator and replace harness and thermistor test heater,good. After replacement of parts test air flow and cooling. No leaks detected at time of service.
Near Liberty Hill, Texas 78642
Lou
Job Details: 09/13/2018
arrived on site to inspect cooktop flames not correct. Upon further inspection, I found that the front middle burner flame was yellowish orange and very high. I found that the burner gas sleeve that is located in the center of the burner that helps regulate the gas was not engaged and was sliding down inside the burner on top of the orifice and blocking gas flow. I adjusted the sleeve and placed it back on the burner until it snapped into place and tested the unit. The burner operated as designed. No gas leaks detected during service, job completed.
Near Buda, Texas 78610
Derek S.
Job Details: 09/13/2018
WRT518SZFM00 Arrived on site to repair unit no ice production, I found that the water line to unit was shut off, turned on the water and cycled the icemaker verified icemaker is filling and working as designed, no water leak present at the time of service .
Near Buda, Texas 78610
Derek S.
Job Details: 09/13/2018
WRT518SZFM00 Arrived on site to repair unit no ice production, I found that the water line to unit was shut off, turned on the water and cycled the icemaker verified icemaker is filling and working as designed, no water leak present at the time of service .
Near Austin, Texas 78750
Cliff
Job Details: 09/13/2018
Amana washer NTW4605EW0. Arrived on site to diagnose a washing machine that is filling when not in use. Tested unit and found cold water valve not closing all the way causing tub to fill up when homeowner is not using washer. Replaced valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Georgetown, Texas 78628
Jerry C.
Job Details: 09/13/2018
KUDH03DTBL0 Arrived to inspect leak. I found there were signs of leaking from the vent assemblies, but the heater connector on the left side was steadily dripping. I tightened the heater connector nut and tested. The leak issue was resolved and I found no further evidence of current leaks. Operational test good, no leaks of the water supply observed during service.
Near Kyle, Texas 78640
Derek S.
Job Details: 09/13/2018
MVWC360AW Arrived on site to repair unit for not filling with water and not starting, I found water valve defective mechanical failure, replaced the valve and verified all operations with no issue, no water leak present at the time of service
Near Kyle, Texas 78640
Derek S.
Job Details: 09/13/2018
MVWC360AW Arrived on site to repair unit for not filling with water and not starting, I found water valve defective mechanical failure, replaced the valve and verified all operations with no issue, no water leak present at the time of service
Near Belton, Texas 76513
Arthur B.
Job Details: 09/13/2018
WFW75HEFW0 (Front Load Washer) - Arrived onsite for customer complaint of from load washer from bottom. Removed door assembled and found drain pump had hairline crack causing leak. Removed and replaced drain pump. Reassembled and tested. Found no leaks coming from bottom. No other issues found. All water connections were dry at time of service.
Near Georgetown, Texas 78628
Lou
Job Details: 09/13/2018
arrived on site to inspect dishwasher not draining. Upon further inspection, I found that the unit had standing water in the tub and the drain pump had been engaged and the unit still wasn’t draining. The customer advised that the unit is approximately two months old and they were the first to use the unit and it never drained from the first use. I looked underneath the kitchen sink to inspect the drain hose to the disposal and removed the drain hose from the disposal and found that the disposal plug had not been removed. I removed the plug and re-installed the dishwasher drain hose to the disposal and placed the unit in diagnostics. The unit showed error code 6/4-float switch stuck. Using my wet vac, I vacuumed the water from the unit before starting diagnostics. I cleared the error code and continued with testing and the unit operated as designed and the drain pump operated good. No water leaks observed during service, job completed.
Near Georgetown, Texas 78633
Thomas L.
Job Details: 09/13/2018
Arrived on site for no ice condition. Customer cleaned unit and the ice production continued to dwindle. Started unit up and it never created any cold. Unit has sealed system issue indicating evaporator and compressor failure. $1100 estimate. Customer is going to replace unit. All water connection are dry. Customer had unit pulled out when we arrived
Near Georgetown, Texas 78633
Thomas L.
Job Details: 09/13/2018
Arrived on site for no ice condition. Customer cleaned unit and the ice production continued to dwindle. Started unit up and it never created any cold. Unit has sealed system issue indicating evaporator and compressor failure. $1100 estimate. Customer is going to replace unit.
Near Georgetown, Texas 78633
Thomas L.
Job Details: 09/13/2018
Near Del Valle, Texas 78617
Robert
Job Details: 09/13/2018
MFI2570FEZ02 Arrived on job for complaints of no ice. Removed ice bin and found ice blocking sensor arm. Removed ice and check arm operation normal. Wait until ice maker finish harvest. No leaks detected. Job complete
Near New Braunfels, Texas 78132
Brandon
Job Details: 09/13/2018
Arrived on site for washer not working or starting cycle. Found error codes, f5e1 and f5e2 lid lock error. I found bad lid latch. I replaced lid latch, unit tested good. No leaks at time of service.
Near Georgetown, Texas 78633
Thomas L.
Job Details: 09/13/2018
Arrived on site for no ignition. Found unit to have a failed spark module. Replaced module and tested unit. All operations are now normal.