We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, Texas 78746
Andrew R
Job Details:
04/04/2025
Arrived onsite for washer displaying F2E2 and not functioning. I found the control to be sending the correct voltage at 12vdc indicating the ui panel has failed. I replaced the ui panel and tested the unit. Unit is now completing all cycles and operating as designed. No leaks present. Call complete. Installed W11478526 Panel-Ui.
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Cedar Park, Texas 78613
Chris
Job Details:
04/04/2025
Arrived onsite for unit not draining upon arrival customer stated the machine leaks RH front & dispenser does not get all the detergent out & water in the unit upon further inspection found no errors codes this will be a 2 man job units are stack in a small area office to schedule ordering hinge WPW10208415 DISPENSER W10853531 DRAIN PUMP WPW10605427; ordrng 1 2techs (Stack washer & dryer) and 1 WPW10208415 (Hinge) and 1 W10853531 (Dispenser assembly) and 1 WPW10605427 (Drain pump)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Liberty Hill, Texas 78642
Chris
Job Details:
04/04/2025
Arrived onsite for unit not turning on upon further inspection found the unit was unplugged plug unit in tested with water unit is heating & working as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Liberty Hill, Texas 78642
Daniel A
Job Details:
04/04/2025
"Arrived on site to inspect dishwasher with one unresponsive key pad button. Upon further inspection, I found that the normal button pad was not responding. I gained access to the ui control and observed moisture. I found that the vent foam gasket was lifting and creating a gap with allowed moisture to enter the ui. I attempted to restet the foam gasket, but it was unsuccessful as it tore. I replaced the vent assembly to fix the foam gasket issue. I then replaced the console. I ran a test mode and the dishwasher is now operating as designed. No water leaks observed during service. W11622500 W11649995"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Lockhart, Texas 78644
James K
Job Details:
04/04/2025
"Arrived on site for RC freezing and ice maker not working. Upon arrival, customer mentioned she is very unhappy with the unit and demanded new unit. Advised customer we are a repair center and has no authority for a replacement unit. Customer stated to proceed on our usual protocol. Proceeded to check diffuser supply temperature and found 23F and dropping. Continued to check FC temp and found 28F and dropping. Ran a reset on ice maker and found ice maker resetting properly and correct amount of water entering the ice tray. Continued to test diffuser motor in diagnostics and found diffuser barely staying closed. All other components is working as designed. Ordering W11645127 diffuser and W11700250 ice maker. Called techline and spoke with Chris SR#7741287032 and documented customer is unhappy and will call Whirpool to escalate. No parts replaced. No water leaks detected at this time. Customer agreed to reschedule Mar 11th. ; ordrng 1 W11645127 (Diffuser) and 1 W11700250 (Ice maker)"
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Austin, Texas 78746
Scott
Job Details:
04/04/2025
"Arrived on site for not making ice . Found unit is making ice but will stop periodically. Ran diagnostics getting poor water flow . Removed filter and flow resumed normal. Replaced filter with customer supplied. Flow improved compared to old filter but still flowing poorly. Ordering filter head . All other test passed diagnostics. No parts installed , no water leaks detected at time of service. Job complete return set 4/11.; ordrng 1 W11266112 (Filter head)"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Lockhart, Texas 78644
James K
Job Details:
04/04/2025
"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W10721967 splutch assy, W11449840 gearcase, W11550891 agitator, W11513243 basket and W11219115 tub. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"
We serviced a
LG DRYER
Model DLEX4500B
Near Austin, Texas 78732
Miguel
Job Details:
04/04/2025
Hate code 3636 enter. Customer is saying he gets code d80. Ran test and confirmed heater is working as designed. Found vent in wall is heavily restricted. Customer will need to have vents in walls cleaned. Call complete. 186.71 Auth code: LW4J9V
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL04
Near Austin, Texas 78750
Scott
Job Details:
04/04/2025
"Arrived on site , installed supply line . Turned water on after removing shelves to observe housing and valve . With out filter . Dispensed several glasses of water .No water leaks detected. Installed filter and dispensesed several glasses of water . No water leaks detected. Belive installers didn't completely install water filter . Charged 12.00 for water line . Collected 12.99 autho 3RMLTA. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Temple, Texas 76502
Brandon B
Job Details:
04/04/2025
"Arrived on-site for a broken agitator. I found the agitator and wash plate broken. I installed the agitator(w11614636), washplate(w11510461) and bolt(w10752187) cycled unit and everything is working as designed."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX1
Near Austin, Texas 78746
Andrew R
Job Details:
04/04/2025
Arrived onsite for unit not filling with water. I found a F7E2 speed wash motor failure present. I confirmed wash motor would not run after filling and go straight to drain. I replaced the pump and motor and tested the unit. Unit is operating as designed and no leaks were found during testing. Call complete. Installed W11460946 PIMP&MOTOR. Customer 2asnt on site for signature.
We serviced a
JENN-AIR COOKTOP
Model JEC4430KB01
Near Belton, Texas 76513
Brandon B
Job Details:
04/04/2025
Arrived on-site to replace damaged cooktop. Verified scratch on existing cooktop. I installed the cooktop(w11284033) and foam tape(wp8286642) customer is happy with the new cooktop.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Killeen, Texas 76542
Brandon B
Job Details:
04/04/2025
Arrived on-site to install ordered parts for damaged tub. I installed tub(w10899578) and cycled unit. Everything is working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW1
Near Taylor, Texas 76574
Justin
Job Details:
04/04/2025
Arrived on site for unit just go straight to being done without cycle ever running. Ran diagnostics found error code f7 e1 capacitor failure. Replaced part and tested unit is now functioning properly and as designed to job completed.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX1
Near Austin, Texas 78746
Andrew R
Job Details:
04/04/2025
Arrived onsite for unit not filling with water. I found the unit to fill with water but the pump wouldnt turn on and go straight to drain. The pump and motor has failed and needs replacement. Ordering W11460946 Pump and motor. Customer wasn't on site for reschedule date however they close the house in approximately 10 days. Office to RS. No leaks. Customer not onsite for signature.; ordrng 1 W11460946 (Pump & Motor)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Taylor, Texas 76574
Justin
Job Details:
04/04/2025
"Arrived on site for unit not heating. Found element damaged replaced element,wheels and belt. Reassembled unit and tested unit is now functioning properly and as designed to job completed"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Robinson, Texas 76706
David Z
Job Details:
04/04/2025
"Arrived on site to diagnose washer not running and throwing error. Examined unit and found errors F7E1, F7E6, for motor and basket speed. I checked the tachometer in diagnostic and saw it randomly changing numbers when basket isnt moving. I tried another tach but found it defective. On further analysis I found model number on dispatch incorrect, and changed it to the correct model number. I swapped the cam and belt while on site to resolve sqeaking, and also saw gearcase oil. Since parts are for the wrong model, diagnosis can not continue without replacement of the following - Gearcase, Actuator, possible control. Ordering correct model accurate parts. Return visit set for 4/9. Installed - W11239857, W10721967. ; ordrng 1 W11556728 (Control) and 1 W11449840 (Gearcase) and 1 W11481722 (Shifter) and 1 W11550891 (Agitator) and 1 W11405458 (Lower Harness) and 1 W11026785 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Waco, Texas 76707
David Z
Job Details:
04/04/2025
"Arrived on site to diagnose refrigerator losing cool in both compartments. Examined unit and found items frozen near evap cover. I could not hear the evap fan running at all, just an occasional surge whine. I removed the evaporator cover and found fan was dead, and ice had been building under the fill tube only. Evap did have a good frost pattern. I found a gap under the fill tube where it enters the cabinet that I sealed with silicon. I removed and replaced the motor and harness for the Fac evap. Verified fan came on and started blowing correctly. Advised customer to defrost unit and function should return to normal. Repair completed. Parts used - W11609822, WP2315539."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Austin, Texas 78733
Andrew R
Job Details:
04/04/2025
Arrived onsite for refrigerator not making ice. Freezer temp checked good at 5 degrees. When running tests with PR I found the valve to not be filling the icemaker with enough water. Customer stated the icemaker took 4 weeks to make ice. The icemaker also is taking long cycles to kick the ice out. Ice box fan is running. When dispensing water to test the valve i found it to have poor water pressure and the valve is squealing. Will need to order the icemaker and replace both the icemaker and valve on return. RS FOR 04/09/25. ORDERING W11658802 ICEMAKER.; ordrng 1 W11658802 (ICEMAKER)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near Liberty Hill, Texas 78642
Daniel A
Job Details:
04/03/2025
"Arrived on site to inspect dishwasher not washing or drying. Upon further inspection, I placed the dishwasher into diagnostics and observed error codes 4-3 and 7-2. I verified that the motor was beginning to fail and this caused the heater to become disabled. I verified that the heater is operating on its own in service mode. I replaced the motor and sump assembly and reassembled and ran through a test cycl. The unit is now operating as designed. No water leaks observed during service. W11025157"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near New Braunfels, Texas 78130
Tim M
Job Details:
04/03/2025
"Arrived on site to test unit for running constantly. Upon arrival customer stated compressor runs constantly and only shuts off for about 20 minutes. Tested unit, FC temps are at 5?, compressor is pulling .6 amps. Inspected evaporator coil and found frost pattern is thinning towards the top, top coil has no frost. Contacted service thread for assistance, per thread the sealed system is starting to fail. Max cooling has been reached and in order to maintain, unit has to overwork and run constantly. Sealed system repair will have to be made. Unit is a r600a. Requesting 2 hours for return visit. Ordering parts, no parts installed, office to reschedule. ; ordrng 1 W11546692 (Evaporator coil) and 1 W11580057 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near San Marcos, Texas 78666
Tim M
Job Details:
04/03/2025
"Arrived on site to test unit for rack issues. Upon arrival customer presented issue, manifold tubes are hanging down because the brackets are missing/damaged. Unit will need front hanger and tube hanger. Will also be ordering manifold as precautionary. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W11568642 (Manifold front hanger) and 1 W11573754 (Tube hanger manifold) and 1 W11101860 (Wash tube cover) and 1 W11677712 (Drive box)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near San Marcos, Texas 78666
Tim M
Job Details:
04/03/2025
"Arrived on site to test unit for leak. Upon arrival customer stated during the drain, unit starts to leak all the water out. Input a minimal amount of water and drained, no leaks anywhere on the unit. Ran a diagnostic cycle and monitored standpipe, found when draining the water began to back up and cause the standpipe to overflow. Advised customer to contact maintenance in order to resolve this issue. Unit is running as designed, no leaks detected, no parts installed, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near San Marcos, Texas 78666
Tim M
Job Details:
04/03/2025
"Arrived on site to replace previously diagnosed part. Upon arrival replaced control (W11607637) and applied power to the unit, drain pump no longer engages. Ran a diagnostic cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Austin, Texas 78722
Joe Z
Job Details:
04/03/2025
"Arrived on site for making vibrating noise near compressor area. Upon arrival, test unit and confirmed a little louder than normal vibrating sound. Used stethoscope to pin point where noise is coming from. Found noise coming from between drain pan and bottom panel. Also noticed right side of condenser coil is pushed down touching drain pan. Straighten coil to not allow touching and added noise pad W11113654 from truck stock between drain pan and lower chassis base. Noise is now gone. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78747
Joe Z
Job Details:
04/03/2025
"Arrived on site for Pump Running - SP W11766193 - Special Project S153EB - Main Control . Upon arrival, unit is unplugged. Restored power to unit and drain pump begins to run continuously. ran diagnostics and get F1-E1 main control fault, and F3-E1 pressure system fault. Replaced control W11607637. Test unit by running a normal cycle and unit is operating as designed. No leaks present. Job complete. There is no one at apartment at time of repair to sign off for repair"
We serviced a
WHIRLPOOL DRYER
Model WED5720RW0
Near Austin, Texas 78744
Joe Z
Job Details:
04/03/2025
"Arrived on site for seal on back of drum fell off. Upon arrival, inspected unit and confirmed issue. Replaced rear seal 280114. Test unit and is operating as designed. Job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, Texas 78725
Joe Z
Job Details:
04/03/2025
"Arrived on site for continued loud banging noise. Upon arrival no one is home. Contacted customer by phone. She said her issues are lid is locked and unit is not operating. Customer needs to reschedule. Rescheduled for Tuesday 4/8. Ordering control, harness, latch and drain pump due to issues customer explained over phone. Office to reschedule ; ordrng 1 W11419171 (Control) and 1 W11700916 (Latch) and 1 W11568984 (Harness) and 1 W11396717 (Drain pump)"
We serviced a
MAYTAG REFRIGERATOR
Model MRFF4236RZ01
Near Austin, Texas 78723
Joe Z
Job Details:
04/03/2025
"Arrived on site for possible temperature issues. Upon arrival, inspected unit. Found ice container full of perfect ice. All fans and compressor are operating correctly. Ran temperature test and get 3 in FC and in 38 RC. Customer states that unit has been operating correctly. Cannot find issues at this time. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Hutto, Texas 78634
Andrew R
Job Details:
04/03/2025
Arrived onsitw for unit with low ice production. I found there to be solidified ice in the icemaker tray. Temp read at 6.7 and dropping so temps are good. I replaced the icemaker as the ice is not kicking out. Unit now operates as designed. No leaks present. Call complete. Installed W11700250 icemaker assy.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Georgetown, Texas 78628
David Z
Job Details:
04/03/2025
Arrived on site to diagnose no cooling refrigerator. Examined unit and found both compartments were warm. Removed rear cover and examined compressor. Found compressor was off and cold. Further inspection showed the start device was not plugged in and the molex was just sitting on the floor. Plugged in compressor and tested. Verified proper operation. No parts needed. Unit is cooling properly now.
We serviced a
MAYTAG WASHER
Model MHW8630HW4
Near Georgetown, Texas 78633
Wesley
Job Details:
04/03/2025
Arrived onsite and found unit withntorn bellow causing a trickle leak out the door. Replaced bellow to repair. Unit is now operating as designed. All checks good. W11384425
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Georgetown, Texas 78633
Wesley
Job Details:
04/03/2025
"Arrived on site to look into ongoing issues.Found unit drain harness had snapped. Replaced lower harness to repair. After repairing drain function, found unit had repeat failure with the cam. Melted plastic from friction, likely incomplete actuation. Ordering gear case, actuator and cam. Used lubricant and shaping to attempt to restore existing part and unable to meet spec. W11643701; ordrng 1 W11481722 (Actuator) and 1 W11481722 (Cam)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Georgetown, Texas 78633
Wesley
Job Details:
04/03/2025
Arrived onsite for false emergency drain. Found unit operating with failed water levels sensor. Replaced the control to repair. Calibrated unit. All checks good. W11603810
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Jarrell, Texas 76537
Brandon B
Job Details:
04/03/2025
"Arrived on-site to install ordered parts for washer not spinning. I installed the hub(w10528947), retainer(w11385424), belt(w11611297) and splutch(w10721967) cycled unit and it is spinning and agitating as it should. Everything is working as designed. Nobody available for signing."
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Liberty Hill, Texas 78642
Daniel A
Job Details:
04/03/2025
"Arrived on site to inpsect washer not starting a cycle. Upon further inspection, placed the machine into diagnostics and observed error codes F7E6 and F7E7. Open motor circuit and motor not reaching target rpm. I measured the motor windings and found that they were in spec. I checked the condition of the harness and found that there was an open wire going to the the control to one of the windings of the motor. I replaced the wiring harness and recalibrated and tested the, machine. The machine is now operatimg as designed. No water leaks observed during service. W11590868"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS4
Near New Braunfels, Texas 78132
Andrew
Job Details:
04/03/2025
Arrived on site to test unit for not venting properly. Found unit is working as designed. Advised customer to have vent company check ventilation. No parts replaced at this time. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model G7CE3034XB00
Near Kyle, Texas 78640
Leonardo
Job Details:
04/03/2025
"Arrived on site to diagnose a cooktop with no power and non-functioning burners. The customer reported hearing a pop while cooking, after which all the burners stopped working. Checked the breaker and found it had tripped. Removed the glass from the cooktop for further inspection and discovered that a spill had reached all the switches, causing a short. Ordering a left rear switch and will return to replace all switches. Rescheduled for 4/8.; ordrng 1 WPW10244639 (LR switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Austin, Texas 78753
Justin
Job Details:
04/03/2025
Arrived on site to replace dented fridge door. Replaced door removed plastic covering and noticed tiny dint top side defective part out of box. Ordering new door and freezer door scratch on freezer door. Office to reschedule ; ordrng 1 LW10648584 (Fridge door) and 1 LW10648583 (Freezer door) and 1 W11178521 (Name 3)
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS09
Near Liberty Hill, Texas 78642
Chris
Job Details:
04/03/2025
Arrived onsite for unit intermittently not coming on upon further inspection i immediately noticed the microwave could not be removed from the cabinet. The trim was put on after the microwave was installed no charge to customer i was already onsite for a RF there are pics in SD
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78724
Justin
Job Details:
04/03/2025
Arrived on site for unit constantly making a humming sound. Inspected pressure hose blowing into it. Replaced control and tested unit is now longer making humming sound. Maintenance on site to verify unit was not longer making sound job completed. Parts used w11607637
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Kyle, Texas 78640
Leonardo
Job Details:
04/03/2025
"Arrived on-site to diagnose a unit tripping the breaker when using the range and microwave simultaneously. The customer also reported that turning on the oven light while the oven was on caused the breaker to trip. Removed the cooktop to inspect the light socket and tested all wires, which were in good condition. Replaced the control board due to an internal short. Tested the oven and oven light, both functioned properly. However, when turning on the microwave, the breaker tripped. Discovered that both the range and microwave were on the same circuit. According to the manufacturers electrical requirements, the range must be on its own dedicated circuit. Contacted Techline, performed tests, and confirmed both appliances were operating as designed. The issue was determined to be due to the shared circuit. Connected the microwave to a different circuit and tested both the microwave and range simultaneouslyno breaker trip. However, when plugging the unit back into its original outlet, the breaker tripped again. Issue identified as improper circuit setup. Job complete. SR# 7741277710"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Kyle, Texas 78640
Leonardo
Job Details:
04/03/2025
"Arrived on-site to diagnose a unit tripping the breaker when using the range and microwave simultaneously. Discovered that both the range and microwave were on the same circuit. According to the manufacturers electrical requirements, the range must be on its own dedicated circuit. Contacted Techline, performed tests, and confirmed both appliances were operating as designed. The issue was determined to be due to the shared circuit. Connected the microwave to a different circuit and tested both the microwave and range simultaneouslyno breaker trip. However, when plugging the unit back into its original outlet, the breaker tripped again. Issue identified as improper circuit setup. Job complete. SR# 7741277710"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, Texas 78737
James K
Job Details:
04/03/2025
"Arrived on site for control panel display incorrect numbers. Upon arrival, proceeded to replace W11325580 control UI. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Mustang Ridge, Texas 78610
Leonardo
Job Details:
04/03/2025
"Arrived on site to replace the front glass and brackets ordered by the previous technician. Replaced all parts, tested the unit, and confirmed proper functionality. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Copperas Cove, Texas 76522
Jonathan M
Job Details:
04/03/2025
Arrived on site for a dryer that has a control panel that is not making selections. Inspected unit and work area. The customer advised that certain cycle selections will not work and that there are only certain amount of cycles that she can use. I did confirm the customer's complaint and found the touch panel waking out on any normal cycle and certain other cycles. I also found the display did not make sense for the cycles that wouldn't work. I replaced the control panel and tested the unit. The unit began to work and operate as designed. Call complete. W11378949.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Killeen, Texas 76549
Jonathan M
Job Details:
04/03/2025
We'll talk arrived on site to install previously diagnosed part. Inspected unit and work area. It's he's also I blew through the pressure hose and found no obstructions. I replaced the control and calibrated the unit. I ran the inner through an auto.Test and the unit began to work and operate as designed. Call complete. W11607637.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Kyle, Texas 78640
Luis
Job Details:
04/03/2025
"Arrived on site. Found a defective fresh food led module,per service pointer replaced module powered unit on led working as designed. Autho S194AQ. W11470191"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Leander, Texas 78641
Miguel
Job Details:
04/03/2025
"Arrived in site for dishwasher not working. Still leaving soap. Found f6e4, f2e1, f6e1. Customer says unit will randomly turn on by itself. During testing I found water is not coming into unit. Did not hear valve try to activate. Accessed control and verified float switch is closed at board. Fill valve reading 1.4k which is within range. Replaced control and console. Replaced spray arm. Verified operarion. Call complete W11225084"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Killeen, Texas 76549
Tyler
Job Details:
04/03/2025
"Arrived on site for refrigerator freezing ice with snowconed textured ice in bucket. On arrival confirmed issue and found odd ice formation under bucket that couldn't bee p,ained by normal leak or gap issues in ice door seal or gaskets. Airflow was good from evap coil and ice production lion was normal. Reported fidnings to techline Sr#7741277399 and was instructed that techline would reach out to us within a few business da6s regarding g how to proceed with unit, not leaks present. Call complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS06
Near Pflugerville, Texas 78660
Andrey
Job Details:
04/03/2025
"Arrived on site to replace damaged door, replaced and tested unit is now functioning as designed job complete installed W10815687"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78727
Matthew
Job Details:
04/03/2025
Arrived onsite for error code and drain pump constantly running. Found relay at control would not reset and run pump. Replaced control per s-code S153EB. Calibrated and tested. Unit is now functioning properly. Also advised customer on detergent use. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model KGCD807XSS02
Near Round Rock, Texas 78681
Lou
Job Details:
04/03/2025
"Arrived on site to install previously diagnosed and ordered parts. Due to the ignitor mounting screw being seized to the burner head, I removed and replaced the burner head, screw, and ignitor and two mounting torx screws. Tested the unit and it is operating as designed. No gas leaks detected during service, job completed. WP8273062, WP3368921-2?, WP74009336, 74007736"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Killeen, Texas 76542
Jonathan M
Job Details:
04/03/2025
"Arrived on site for a washing machine that is not filling. Inspected unit and work area. The customer advised that the unit seems to fill sometimes but not fill other times and that hurt fabric softener is left on her clothes. I checked inside the basket and did find fabric softener lined against the top portion of the basket. I gained access to the fabric softener dispenser and found caked fabric softener inside of the agitator causing fabric softener to be released. I cleared out the agitator to allow water flow from the fabric softener to get into the washing machine. I ran the unit through diagnostics and did not find any stored error codes. I ran the innut through a quick wash cycle and found the unit working and operating as designed. I called Whirlpool Techline and spoke to Rob SR# 7741238161.He advised that this is normal operation.Because water level is based on the load and programming. He advised that based on all my checks, the unit is working and operating as designed meant to make no further repair at this time. Call complete. No parts were installed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Temple, Texas 76501
Jonathan M
Job Details:
04/03/2025
"Arrived on site for a dishwasher that won't start a cycle. Inspected unit and work area. The customer advised that he can get the unit to drain and make psycho selections, but the unit will not start anything. He advised that he can hit the start button, but it just will not light up. I did confirm the customer's complaint and attempted to run the unit through diagnostics. I found no matter how many times you hit the start button or try to mash it, it will not work. I found all other buttons working and operating as designed. The unit will need a new control for repair. Ordering the control and the office will need to contact the customer about a return date due to an out of stock and PSP item. ; ordrng 1 W11683480 (Control)"
We serviced a
JENN-AIR ICE MACHINE
Model JUIFX15HX01
Near New Braunfels, Texas 78132
Andrew
Job Details:
04/03/2025
Arrived on site to repair sealed system. Bin was full on arrival. Found no issues with sealed system. Customer stated it's been working great. Allowed 4 sheets of ice to form. Advised customer to monitor and if issue persists recommend control and bin thermistor. No parts replaced at this time.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS4
Near Killeen, Texas 76542
Tyler
Job Details:
04/03/2025
Arrived on site for range with burners intermittently turning on and off. On arrival confirmed issue but found infinite switchs working as designed with no power drops and a constant 250 being applied. Installed 4 new burners w11396792(2x) and w11396790(2x) and found d that unit had same results. This is due to the burners having thermal limiters in them then helps reduce risk of elements burning up and breaking g to soon went over info with customer and how the new modern burners are designed to work. Unit is operating as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Burnet, Texas 78611
Chris
Job Details:
04/03/2025
Arrived onsite for unit leaking water upon arrival customer stated the washer is leaking around the console area ran diagnostics on machine no errors codes found ran test cycles didn't see any leaks ran a quick cycle and 15 minutes in the dispenser drawer was leaking water advised customer not to use unit until we replaced parts ordering parts dispenser drawer W11524105; ordrng 1 W11524105 (Dispenser drawer)
We serviced a
WHIRLPOOL DRYER
Model WET4027HW2
Near Austin, Texas 78724
Justin
Job Details:
04/03/2025
Arrived on site for dryer door no5 latching. Inspected latch unit dryer door is closing with no issue. Ran dryer for a few minutes checked 3 other units on site to make sure they all close the same way and they did. Can not find any issue with door at this time. No parts used job completed no one on site for signature.
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Killeen, Texas 76542
Tyler
Job Details:
04/03/2025
"Arrived on site for washer making a popping noise. On arrival confirmed firmed issue and found slider had some rub marks and magnet was breaking from inner slider form. Also found gearcase shaft moving up and down and I replaced slider w10734521, and gearcase w1144984. Found noise removed and no leaks present. Call complete"
We serviced a
WHIRLPOOL OVEN
Model WOED5030LZ01
Near Killeen, Texas 76548
Tyler
Job Details:
04/03/2025
Arrived on site for wall oven not turning on. On arrival confirmed issue and found breaker tripped. Replaced control w11649350 and tested unit at 500 degrees and instructed customer to allow unit to cook for 2hrs to burn off elements. Unit works as designed call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Harker Heights, Texas 76548
Tyler
Job Details:
04/03/2025
Arrived on site for wpw10351019 extension. On arrival installed part call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, Texas 78723
Justin
Job Details:
04/03/2025
Arrived on site for freezer making noises. Inspected unit ran evap fan could not duplicate any noises. Inspected unit for possible frosting falling down during de frost hitting fan but no signs. Could not duplicate any sound from freezer maintenance was there with me inspecting unit as well. He agreed unit is not mak8ng any noises asked tenant next time to get a video of noise happening. No parts used j9b completed
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB3
Near Kingsland, Texas 78639
Chris
Job Details:
04/03/2025
Arrived onsite for unit burner not working upon arrival customer stated the burners cut off once the get hot to these how ever are the safety coils style they do turn off after getting hot advised customer how machine works unit is working as designed
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Austin, Texas 78748
Leonardo
Job Details:
04/03/2025
Arrived on-site to replace the bake and broiler elements. Replaced both elements and preheated the oven to 500?F. The unit reached the set temperature without tripping the breaker. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near New Braunfels, Texas 78130
Andrew
Job Details:
04/03/2025
Arrived on site to test unit for leaking and funky smells. Found float switch but was loose causing leak. Tighten nut and unit no longer leaking. Also found door seal is stating to get brittle and recommend replacement. Scheduled for 04/08. Advised to run clean cycles for smell. ; ordrng 1 W11177741 (Door gasket)
We serviced a
KITCHENAID COOKTOP
Model KCED606GSS01
Near Canyon Lake, Texas 78133
Andrew
Job Details:
04/03/2025
Arrived on site to test unit for ring around center burner. Advised customer issue is cosmetic and would need to call whirlpool. No parts replaced at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RZ00
Near Austin, Texas 78721
Joe Z
Job Details:
04/03/2025
"Arrived on site for temperature issues. Upon arrival, inspected unit and found frost in Fc. Found left top corner of Fc door is not closing right. Found unit is not leveled correctly. Leveled unit and door is now closing correctly. Job complete"
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Austin, Texas 78731
Scott
Job Details:
04/03/2025
"Arrived on site , found part damaged. Reordering part . Call to set return ; ordrng 1 W11524106 (Dispenser draw)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Leander, Texas 78641
Miguel
Job Details:
04/03/2025
"Arrived on site for washer not finishing cycle. Says 3 lights keep flashing and drain pump keeps running. Sometimes customer can change it to drain and spin to spin out clothes. Diagnostics shows f8e1, f8e6. Verified pressure hose was clear. Ran test and found hot water not working. All other components pass. Found hot water was turned off. Turned back on and washer passes test. Call complete. No parts"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Leander, Texas 78641
Miguel
Job Details:
04/03/2025
Arrived on site for dishwasher not cleaning dishes. Ran diagnostics and unit has no errors. Completed diagnostics test with all components passing test. Verified both spray arms are spinning. Unit is working as designed. Advised customer on loading. Advised customer to use higher setting. Quick or normal may not be running long enough for the dishes. Call complete. No parts.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X16DW06
Near Kyle, Texas 78640
Luis
Job Details:
04/03/2025
"Arrived on site. Found evaporator incased in ice uploaded pic, attempted diagnostic failed diagnosed unit will need a new control and evaporator thermistor. Ordering parts customer will need to defrost unit 48 hrs before return visit ; ordrng 1 W11496873 (Control) and 1 WPW10316428 (Heater)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pflugerville, Texas 78660
Brandon
Job Details:
04/03/2025
"Arrived on site to replace previously diagnosed parts, after replacing parts, I ran diagnostic tests, unit tested good except the deli UI was not responding and there was water under the deli UI. Ordering deli UI and harness. Customer stated that the lights are now working again. Parts used w10815687, w10739629, w11658802, w10846539, w11226501,wpw10675033; ordrng 1 WPW10769076 (Deli UI) and 1 W11170612 (Deli harness) and 1 Cnote (Additional Auth?) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Manor, Texas 78653
Brandon
Job Details:
04/03/2025
"Arrived on site for customer complaint of unit tripping the breaker. I followed service pointer and replaced bake and broil elements as well as control. I disconnected ground and did a burn off at 500 degrees, reconnected ground, unit tested good. Parts used w10856603, w11182108, w11707168"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Austin, Texas 78724
Brandon
Job Details:
04/03/2025
"Arrived on site for customer complaint of handle being loose, I found set screw loose, I tightend set screw, unit tested good."
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Buda, Texas 78610
Brandon
Job Details:
04/03/2025
"Arrived on site for customer complaint of broken outer door glass. I replaced glass and nameplate, unit tested good. Parts used w11620704 w11178521"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Kyle, Texas 78640
Brandon
Job Details:
04/03/2025
"Arrived on site for customer complaint of bellow being damaged and unit leaking. Found failed bellow, I replaced bellow, unit tested good. Part used w11384425"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Buda, Texas 78610
Tim M
Job Details:
04/03/2025
"Arrived on site to test unit for off balance loads. Upon arrival maintenance stated customer had a small load size and unit began to shake. Tested unit, suspension is good. Ran a diagnostic cycle, all components are properly engaging. Hub nut is not stripped. Advised to maintenance to instruct tenant of proper load sizes. If loads are too small the clothes will group up to one side. If loads are too large, unit becomes top heavy. 20-50% is the ideal range. No one on site for signature. At the time of service unit is running as designed, no leaks detected, no parts installed, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS11
Near San Marcos, Texas 78666
Brandon
Job Details:
04/03/2025
"Arrived on site for customer complaint of noise issue, found condenser vibration, I adjusted condenser and back panel, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Hays, Texas 78610
Tim M
Job Details:
04/03/2025
"Arrived on site to test unit for not progressing through a cycle. Upon arrival customer stated unit began to make a noise during the spin, then cycles began to not even start. Will sense but that is the furthest it gets. Hand spun the basket, heard bearings within the gear case grinding. Inspected under the unit and found rust and oil throughout. All the oil has leaked out and tub seal has been broken causing a leak on all bottom end components. Rotor could not be removed. Will need a full rebuild. Gearcase, slider, clutch, stator and rotor must be replaced. Ordering additional parts required, no parts installed, rescheduled for 04/08.; ordrng 1 W11195971 (Stator) and 1 W11260238 (Rotor) and 6 W11027980 (Stator screws)s and 1 W11550891 (Agitator)"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Leander, Texas 78641
Miguel
Job Details:
04/03/2025
Arrived on site for washer not going through cycles. Customer says it just skips to do with without doing anything. Ran diagnostics test. Unit has no error codes. Ran test and all components working. Went back into normal mode and unit works properly. Had customer test and found she may be holding button down too long. Advised to let go once it clicks. Working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Buda, Texas 78610
Luis
Job Details:
04/03/2025
"Arrived on site. Diagnosed defective damaged fresh food door,replaced door checked door operation and seal good. Lw10912075,w11223753"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Pflugerville, Texas 78660
Andrew R
Job Details:
04/03/2025
Arrived onsite for previously diagnosed parts. I replaced the heater and tested the unit. Unit is now heating as designed and no leaks sighted during testing. Unit operates as designed. Call complete. Installed W10518394 Heater.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Manor, Texas 78653
Andrey
Job Details:
04/03/2025
"Arrived on site to test unit for rattling noise, tested found left bearing support loose causing the rattling noise, secured support and tested unit is now running as designed job complete no parts installed"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Georgetown, Texas 78628
David Z
Job Details:
04/03/2025
"Arrived on site to diagnose ice machine not producing much ice / melting in bin. When I talked to the homeowner they mentioned that it seems to be running water abnormally long. I tested the unit and found that the inlet valve was humming loudly and barely letting a slow stream of water in, which is causing the fill to time out and drop small slabs due to partially filled reservoir. I replaced the inlet valve and ran the unit. I found proper fill levels present, which should resolve all issues present. No water leaks found. Repair completed. Parts used - W10897719"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD708MPS00
Near Canyon Lake, Texas 78133
Andrew
Job Details:
04/03/2025
Arrived on site to test unit for crossing over. Found error f4e1( defrost heater). Defrost heater not engaging. Recommend heater replacement. Scheduled for 04/09. ; ordrng 1 W11626107 (Defrost element)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, Texas 78702
Joe Z
Job Details:
04/03/2025
"Arrived on site for not operating and lights flashing. Upon arrival, ran diagnostics and get error code F8-E1 long fill. Did manual fill and hot is good but cold is slow. Removed supply hose and found debris blocking water flow. Cleared debris and test unit. Unit is now operating as designed. No leaks present. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Pflugerville, Texas 78660
Andrew R
Job Details:
04/03/2025
Arrived onsite for previously diagnosed parts. I replaced the control and tested the unit. Unit will now complete cycles and drain when needed. No more constant draining is present. Unit operates as designed. Call com0lete. No leaks present. Installed W11607637 Control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Austin, Texas 78749
Luis
Job Details:
04/03/2025
"Arrived on site for loud noise. Customer played recording with noise present and door open noise is gone,ran diagnostic during fan test customer stated same noise but will increase in sound. Ordering a new fan motor assembly. ; ordrng 1 W11578030 (Fan motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78748
Luis
Job Details:
04/03/2025
"Arrived on site. Found not alot of items in fresh food section,ran diagnostic all thermistors passed ran diffuser test passed ran fan test passed,ran heater test passed. Ran icemaker fill found water leaking from fill tube,added tube extension ran fill test no leaks. Changed fresh food temp setting. No one available for signature. ; used 1 W10496649 (Tube) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Austin, Texas 78749
Luis
Job Details:
04/03/2025
"Arrived on site for no cool. Ran diagnostic test 40,in test 40-3 compressor locked up not starting diagnosed unit will need a new compressor. Unable to access compressor compartment. Unit will need to be removed and accessible in both compartments with dispenser door installed customer is going to return unit if not they will call into office if they continue with repairs."
We serviced a
WHIRLPOOL OVEN
Model WFES3030RS0
Near Manor, Texas 78653
Andrey
Job Details:
04/03/2025
"Arrived on site to test unit uneven door, tested unit found unit it functioning as designed, the left hinge does not have a spring per designed and has a wobble when the door is closed, explained to customer that it's a new designed and replacement of parts won't change anything, unit is functioning as designed job complete no parts installed"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Niederwald, Texas 78640
Andrey
Job Details:
04/03/2025
"Arrived on site to test unit for noise, tested unit found noise coming for rusted idler pulley, replaced all parts in repair kit and tested, unit is now running as designed job complete installed 4392065"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austin, Texas 78737
James K
Job Details:
04/03/2025
"Arrived on site for unit leaking water. Upon arrival, customer stated they will see water from the front when running after 5 to 10 minutes. Ran diagnostics and found no leaks after running for 1 hour. Only sign of a leak is water marks found in front of the tub lip (picture attached). Cleaned all spray arms and instructed customer on loading and detergent use. Unit is functioning as designed. No water leaks detected at this time. No parts needed"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ3
Near Austin, Texas 78750
Miguel
Job Details:
04/03/2025
Arrived on site for microwave light being out. Removed and found under carriage bulb was bad. Replaced bulb and verified operation. Call complete. 8206232A
We serviced a
WHIRLPOOL MICROWAVE
Model KMBS104ESS02
Near Austin, Texas 78739
James K
Job Details:
04/03/2025
"Arrived on site for unit not heating. Upon arrival, proceeded to test unit and found unit heating after testing multiple times. Spoke with PR and stated to check connector on the transformer that goes to the magnetron to see if its tight and secure. Explained the customer the situation the potential of a loose connection to the magnetron and the transformer needs to be replaced. Customer stated they will call KitchenAid customer care for any accommodations. Unit is functioning as designed. No parts needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Austin, Texas 78750
Miguel
Job Details:
04/03/2025
Arrived on site for refrigerator not cooling. Unit was unplugged. Missing start device. Used known good start device and compressor just hums then kicks out on overload. Will need new compressor. Back panel was missing all screws. Start device missing. Customer said last company took them. Recovered refrigerant. Replaced filter drier and compressor. Added access valve. Pressure tested. Vacuumed and recharged. Verified operarion. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS03
Near Austin, Texas 78739
James K
Job Details:
04/03/2025
"Arrived on site for oven not powering on. Upon arrival, customer stated the unit will fluctuate in temperature and will not stay consistent. Customer mentioned there was a couple of instances where the oven temperature exceeded the preheated temperature which leads to the potential fuse blown in the unit. Proceeded to replace W10839510 main control and WPW10545255 thermal fuse. Tested unit and now unit is functioning as designed."
We serviced a
AMANA RANGE
Model ACR4303MMS2
Near Austin, Texas 78759
Matthew
Job Details:
04/03/2025
Arrived onsite for Right front burner not working. Inspected and found element not inserted into receptacle. Positioned burner correctly and unit is now functioning properly. Took pics. No one onsite for signature.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL04
Near Austin, Texas 78751
Matthew
Job Details:
04/03/2025
Arrived onsite for unit it making a buzzing sound. Found unit took a while to duplicate noise. Found external vibration noise. Used mastic to reduce vibration. Unit is cooling and functioning properly. Job complete