Near Manor, Texas 78653
Nathaniel B.
Job Details:
05/26/2018
Model WMH31017FS0, Called whirlpool customer service and talked to stacy, parts and labor concession number #wex6c00epl1, Arrived on call for f1 e4 error code on microwave, which is microwave relay on 4903 on control failure, found f1e4 error found switches clicking when trying to start microwave replaced interlocks and switches and still has error relay on control is showing open but is possibly staying closed, replaced main control and tested and still same issue, found black wire from cavity switch through switches and back to control are good which leaves black wire from cavity t stat to filter board damaged or filter board is bad, cavity t stat is showing closed which is good, will order filter board and harness and ss control panel, office will reschedule with customer, control panel is broken not allowing panel to mount effecting door closure.
Near Manor, Texas 78653
Nathaniel B.
Job Details:
05/26/2018
Model WMH31017FS0, Called whirlpool customer service and talked to stacy, parts and labor concession number #wex6c00epl1, Arrived on call for f1 e4 error code on microwave, which is microwave relay on 4903 on control failure, found f1e4 error found switches clicking when trying to start microwave replaced interlocks and switches and still has error relay on control is showing open but is possibly staying closed, replaced main control and tested and still same issue, found black wire from cavity switch through switches and back to control are good which leaves black wire from cavity t stat to filter board damaged or filter board is bad, cavity t stat is showing closed which is good, will order filter board and harness and ss control panel, office will reschedule with customer, control panel is broken not allowing panel to mount effecting door closure.
Near Austin, Texas 78749
Luis
Job Details:
05/26/2018
Refrigerator-replaced broken ice bin
Near Leander, Texas 78641
Lou
Job Details:
05/26/2018
arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I placed the unit in diagnostics and tested and unit operates as designed. I found that the unit door rubbed badly on the right side when closing. I re-centered the unit and tested the door and it closes without rubbing on either side. Customer advised that she uses pods for detergent and is not using rinse aids. I advised the customer to not use pods, but use something like a liquid or liquid gel detergent and to use the rinse aid as it would help in the drying process. No water leaks observed during service.
Near Austin, Texas 78703
Luis
Job Details:
05/26/2018
Refrigerator-replaced icemaker assembly
Near Leander, Texas 78641
Lou
Job Details:
05/26/2018
arrived on site to inspect ice in the fc. Upon further inspection, I found that the fc Evap had ice buildup on it. I used my steamer to remove the ice to further inspect. I found no damage to the Evap or its components. I inspected the drain tube and found that it was gapped from the bottom of the unit approximately 1/8 inch allowing warm air to go into the fc which could/can cause ice build up. I used manufacturer approved silicone and sealed the gap. I tested the unit and the unit operated as designed. I advised the customer that it is possible too, that the fc door was left cracked open or something may have gotten lodge keeping it open. No water leaks observed during service.
Near Leander, Texas 78641
Lou
Job Details:
05/26/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the sensor and door gasket. Tested unit and unit tested good. Job completed.
Near Manor, Texas 78653
Nathaniel B.
Job Details:
05/26/2018
Model WFC150M0EB0, Arrived on call for front 2 burners not working,, found the wires had burned at power connection to front 2 burners and infinite switchs for left front and right front are bad and left front burner is broken and falling apart, will order 4 recepticals and left front burner and left and right front burner infinite switches, office will reschedule with customer.
Near Manor, Texas 78653
Nathaniel B.
Job Details:
05/26/2018
Model WFC150M0EB0, Arrived on call for front 2 burners not working,, found the wires had burned at power connection to front 2 burners and infinite switchs for left front and right front are bad and left front burner is broken and falling apart, will order 4 recepticals and left front burner and left and right front burner infinite switches, office will reschedule with customer.
Near Hutto, Texas 78634
Nathaniel B.
Job Details:
05/26/2018
Model MFX2570AEB4, Arrived on call for water leaking in bottom floor of freezer and interior light not coming on, unthawed freezer light switch know freezer light is working, also unthawed freezer drain and installed updated p trap drain tube due to duck bill iced over due to buildup in it, no water leaks after repair, call complete.
Near Hutto, Texas 78634
Nathaniel B.
Job Details:
05/26/2018
Model MFX2570AEB4, Arrived on call for water leaking in bottom floor of freezer and interior light not coming on, unthawed freezer light switch know freezer light is working, also unthawed freezer drain and installed updated p trap drain tube due to duck bill iced over due to buildup in it, no water leaks after repair, call complete.
Near Cedar Park, Texas 78613
Lou
Job Details:
05/25/2018
arrived on site to inspect noisy washer. Upon further inspection, I placed the unit in diagnostics and tested. Unit tested good with no error codes at the end of the test. I manually tested the unit in high spin to attempt to reduplicate the complaint by the customer which is the unit makes a loud noise during spin cycle. During manual test mode in the high spin cycle, I found that the unit was not centered/balanced. I centered and balanced the unit and retested and unit tested good. I instructed the customer on detergent use; how much to use and what types of detergents are best. No water l ask observed during service.
Near Georgetown, Texas 78628
Chase
Job Details:
05/25/2018
GBSC0HCXRWW Arrived on site and checked refrigerator for no cool issue. Found evaporator frosted up. Tested defrost components at control and found failed control and defrost heater. No voltage out of control and open heater. Will need to replace those components to repair refrigerator. All parts and labor carry 1 year warranty.
Near Hutto, Texas 78634
Nathaniel B.
Job Details:
05/25/2018
Model KRFC704FPS00, Arrived on call for no cooling on both sections, replaced compressor and axcess valve and non uv dryer and pulled vaccum for 20 min. And held for 15 min. And also installed new main control and update evap cover per pointer , and recharged system with 4.65 oz, customer to allow unit to run for 24-48 hours for proper cooling, no water leaks at time of call. Call complete.
Near Hutto, Texas 78634
Nathaniel B.
Job Details:
05/25/2018
Model KRFC704FPS00, Arrived on call for no cooling on both sections, replaced compressor and axcess valve and non uv dryer and pulled vaccum for 20 min. And held for 15 min. And also installed new main control and update evap cover per pointer , and recharged system with 4.65 oz, customer to allow unit to run for 24-48 hours for proper cooling, no water leaks at time of call. Call complete.
Near Lampasas, Texas 76550
Steve C.
Job Details:
05/25/2018
Near Austin, Texas 78717
Lou
Job Details:
05/25/2018
arrived on site to install previously diagnosed and ordered part. Removed and replaced the main switch and tested. Unit operated as designed. Job completed.
Near Georgetown, Texas 78633
Dona
Job Details:
05/25/2018
Arrived on site for unit not always spinning clothes all the way out, found shift actuator error. Replaced shift actuator, unit is spinning and no errors. All water connections dry.
Near Harker Heights, Texas 76548
Mike G.
Job Details:
05/25/2018
KHMS2040WSS0, Arrived on site for unit not heating checked unit amd found that the mag and cap are bad replaced mag and cap and diode and checked unit and unit is now heating unit checked fine at this time....
Near Harker Heights, Texas 76548
Mike G.
Job Details:
05/25/2018
KHMS2040WSS0, Arrived on site for unit not heating checked unit amd found that the mag and cap are bad replaced mag and cap and diode and checked unit and unit is now heating unit checked fine at this time....
Near Austin, Texas 78717
Lou
Job Details:
05/25/2018
arrived on site to install previously diagnosed and ordered parts. Upon arrival, the unit was defrosted and I removed and replaced the rc fan motor/thermistor, and Evap cover. I found that the drain tube had a 1/8 inch gap between it and the bottom of the unit so I used manufacturer approved silicone to seal the gap. Tested the unit and the unit tested good. No water leaks observed during service.
Near Austin, Texas 78738
Luis
Job Details:
05/25/2018
Refrigerator-replaced damper added adhesive to prevent air from entering when damper is closed repairs icemaker shut off arm
Near Wimberley, Texas 78676
Connor M.
Job Details:
05/25/2018
WRX735SDHZ00 whirlpool refrigerator Arrived on site to install parts for repair. Installed compressor, access valve and drier. Unit held vacuum. Charged with 4.5 oz of freon. Unit cooling properly. No leaks detected.
Near Round Rock, Texas 78665
Cliff
Job Details:
05/25/2018
Whirlpool microwave WMH76719CS2. Arrived on site to diagnose a microwave that will not turn on. Tested unit and found upper interlock switch failed causing fuse to blow. Replaced switch and fuse and tested unit. Found all is working properly at this time.
Near Georgetown, Texas 78633
Dona
Job Details:
05/25/2018
Arrived on site for no operation, found open thermal fuse. Ducting looks clear at this time. Element checks correctly thermostats check correctly. Labor-179.99 dr560 part-32.36. Will need to replace thermal fuse. Jordan assisted with reschedule and part. Collected 108.24- total left at final service 121.63.
Near Cedar Park, Texas 78613
Lou
Job Details:
05/25/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the left and right tracks, the lower racks wheels and installed new retainers as the old retainers were missing. Tested the unit and unit operated as designed. No water leaks observed during service.
Near Austin, Texas 78731
Scott
Job Details:
05/25/2018
Arrived on site for sparking not stopping even when burner knob is turned past ignition point . Found left front switch is starting to fail . Ordering switch harness . Customer will call back to office to set up return visit , not sure of schedule . No gas leaks detected at time of service .
Near Blanco, Texas 78606
Connor M.
Job Details:
05/25/2018
MDB4949SDZ0 maytag dishwasher Arrived on site to test unit for not draining. Found knock out on disposal not removed. Corrected issue and tested unit. Unit working properly, no leaks detected.
Near Cedar Park, Texas 78613
Lou
Job Details:
05/25/2018
arrived on site to install previously diagnosed and ordered part. Removed and replaced the UI console and tested the unit. Unit operated as designed and showed no error codes. No water leaks observed during service.
Near Round Rock, Texas 78664
Nathaniel B.
Job Details:
05/25/2018
Model WRS325FDAM04, Arrived on call for ice will not dispense but ice maker is still making ice and water is dispensing, found auger motor is bad, replaced auger motor and checked operation and all checks good, call complete, no water leaks at time of call.
Near Round Rock, Texas 78664
Nathaniel B.
Job Details:
05/25/2018
Model WRS325FDAM04, Arrived on call for ice will not dispense but ice maker is still making ice and water is dispensing, found auger motor is bad, replaced auger motor and checked operation and all checks good, call complete, no water leaks at time of call.
Near Salado, Texas 76571
Mike G.
Job Details:
05/25/2018
WOC54EC7AB00, Arrived on site for unit not starting checked unit and found that the breaker is tripped reset Breaker and tested unit and found that the unit is now starting and unit heated to 350* with no issues unit checked fine at this time....
Near Salado, Texas 76571
Mike G.
Job Details:
05/25/2018
WOC54EC7AB00, Arrived on site for unit not starting checked unit and found that the breaker is tripped reset Breaker and tested unit and found that the unit is now starting and unit heated to 350* with no issues unit checked fine at this time....
Near Blanco, Texas 78606
Connor M.
Job Details:
05/25/2018
KERS306BSS0 kitchenaid range Arrived on site to test unit for lf burner not working. Found burner shorted. Replaced and tested unit. Unit working properly.
Near Austin, Texas 78737
Luis
Job Details:
05/25/2018
Refrigerator-adjusted harness to icemaker assembly
Near Georgetown, Texas 78633
Dona
Job Details:
05/25/2018
Arrived on site for dispenser not opening during cycle or closing properly, found dispenser physically broken at the hinge point, not allowing for unit to open. Replaced dispenser verified unit is opening. All water connections are dry. Labor 169.99dd140---dispenser-163.56 total of 361.07 paid on card.
Near Dripping Springs, Texas 78620
Brandon
Job Details:
05/25/2018
Arrived on site for part hanger, I replaced the UIB, unit tested good, water lines were dry at time of service.
Near Austin, Texas 78758
Scott
Job Details:
05/25/2018
Maytag fridge , ice build up at bottom . Drain kit replacement
Near Austin, Texas 78758
Scott
Job Details:
05/25/2018
Whirlpool gas range no convection .
Near Pflugerville, Texas 78660
Nathaniel B.
Job Details:
05/25/2018
Model WDF520PADM7, Arrived on call for not draining water, found prior check valve in drain hose bad so replaced it and also had float switch error, checked float switch and it is bad, arrived today and installed float switch and checked operation and all checks good, call complete, no water leaks at time of call.
Near Pflugerville, Texas 78660
Nathaniel B.
Job Details:
05/25/2018
Model WDF520PADM7, Arrived on call for not draining water, found prior check valve in drain hose bad so replaced it and also had float switch error, checked float switch and it is bad, arrived today and installed float switch and checked operation and all checks good, call complete, no water leaks at time of call.
Near Round Rock, Texas 78665
Cliff
Job Details:
05/25/2018
Whirlpool range WFG320M0BB2. Arrived on site to diagnose a range with an oven door that will not mount. Found left side hinge was not in receptacle. Mounted left side – properly and tested unit. Found all is functioning properly at this time.
Near Georgetown, Texas 78633
Dona
Job Details:
05/25/2018
Arrived on site for f7 error, found unit had taken power outage and shorted board, showing that voltage was incorrect at the wall. Replaced electronic control with chassis control. Verified unit is heating, operations check good. Venting clear.
Control-323.67
Labor-159.99
Total 523.56
Collected 523.56 on card.
Near Pflugerville, Texas 78660
Nathaniel B.
Job Details:
05/25/2018
Model WRX988SIBM01, Arrived on call for left hand and right hand brackets stiff not allowing freezer door to close properly, replaced both brackets and adapter kit and instructed customer to allow for 24-48 hours for proper cooling, call complete.
Near Pflugerville, Texas 78660
Nathaniel B.
Job Details:
05/25/2018
Model WRX988SIBM01, Arrived on call for left hand and right hand brackets stiff not allowing freezer door to close properly, replaced both brackets and adapter kit and instructed customer to allow for 24-48 hours for proper cooling, call complete.
Near Kingsland, Texas 78639
Thomas L.
Job Details:
05/25/2018
Arrived on site for water leaking. Customer experienced water leaking during fill mode. Inspected unit and found fill line inside unit had come out of its notch at the inside reservoir cover causing splashing. Corrected situation and all water connections are now dry.
Customer had to leave to go to work before repairs were completed.
Near Austin, Texas 78745
Luis
Job Details:
05/25/2018
Refrigerator-installed new fan motor and and fan blade
Near Leander, Texas 78641
Lou
Job Details:
05/25/2018
arrived on site to inspect washer not working. Upon further inspection, I placed the unit in diagnostics mode and tested. I found that the unit would not drain as the drain pump would not engage. I checked the drain pump and found that it's connection was not fully seated. I reseated the drain pump and tested and unit operated as designed. Customer complained that the unit is leaving residue on their clothing and also staining. Customer advised that they have a water softner, as well. I instructed the customer to cut back on detergent use to amount one or two teaspoons and to use a less concentrated brand. Advised that due to the water softner, it will not break the detergent down as much causing more detergent debris at the end of the wash cycle. No water leaks observed during service.
Near Austin, Texas 78746
Kevin
Job Details:
05/25/2018
Arrived on site and after all observing for 15 minutes there is a rattle from the refrigerator however customer says it is usually louder. Rattle stops when I put my hand on the right side of the cabinet. Lowered refrigerator off the front seat and pulled it forward and rattle has stopped. Inspected rear and did not find any thing loose. Rattle did not happen again during service call. Requested that customer take a video if noise happens again, job complete.
Near Austin, Texas 78746
Kevin
Job Details:
05/25/2018
Arrived on site and inspected oven and found stainless trim on left-hand side is loose, it will pop back on but randomly pops off. Glass panel will need to be replaced in order to correct issue.
Near Belton, Texas 76513
Mike G.
Job Details:
05/25/2018
MVWX655DW1, Arrived on site for unit has a Odor, checked unit and fou d that the drain pump has a sock stuck in it replaced drain pump and flushed unit out after repair and checked unit for water leaks and no leaks found at time of srv.... and unit no longer has Odor coming from unit unit checked fine at this time.....
Near Belton, Texas 76513
Mike G.
Job Details:
05/25/2018
MVWX655DW1, Arrived on site for unit has a Odor, checked unit and fou d that the drain pump has a sock stuck in it replaced drain pump and flushed unit out after repair and checked unit for water leaks and no leaks found at time of srv.... and unit no longer has Odor coming from unit unit checked fine at this time.....
Near Austin, Texas 78703
Luis
Job Details:
05/25/2018
Ice machine-replaced ice cutter grid reconnected tube to pump
Near Austin, Texas 78745
Kevin
Job Details:
05/25/2018
Arrived on site and replaced valve was diagnosed on previous visit, after replacement around test 51 and all function has returned to washing machine. No water leaks from connections at time of service, job complete
Near Round Rock, Texas 78665
Nathaniel B.
Job Details:
05/25/2018
Model WRS571CIHZ00, Arrived on call for chute door leaking water from dispenser, replaced ice door but assem. Box is part of the door it is foamed in would have to replace the door to replace this part, did not see any damage to the box assem. Which is not needed, replaced ice door, water is not turned on to unit this is a model home, customer to allow for 24 to 48 hours and see if issue returns, no water leaks at time of call, call complete.
Near Round Rock, Texas 78665
Nathaniel B.
Job Details:
05/25/2018
Model WRS571CIHZ00, Arrived on call for chute door leaking water from dispenser, replaced ice door but assem. Box is part of the door it is foamed in would have to replace the door to replace this part, did not see any damage to the box assem. Which is not needed, replaced ice door, water is not turned on to unit this is a model home, customer to allow for 24 to 48 hours and see if issue returns, no water leaks at time of call, call complete.
We serviced a
Arrived on site for no heat in microwave found high voltage side of Appliance manager not supplying to magnetron also communication error f6 e0 from Appliance manager. Magnetron is showing in open state. Will need to replace magnetron and Appliance manage Appliance mgr-424.34
Model Mag-261.73
Near Georgetown, Texas 78626
Dona
Job Details:
05/25/2018
Labor239.99 wo160 total 1002.46.
Near Austin, Texas 78739
Leonardo
Job Details:
05/25/2018
Jennair cooktop right burner not igniting. JGD8430ADB Arrived on site to test unit for right front ignitor not working correctly. Test unit and found bad ignitor replaced burner head test unit and found low gas coming in to burner. Found dirty office cleaned orfice test unit and unit test good all burner working no leaks present. Replaced knob for right front burner too.
Near Round Mountain, Texas 78663
Thomas L.
Job Details:
05/25/2018
Arrived on site for no dispenser pertain. Ran diagnostics tests and cleared F08e01 failure code. Reset control. Unit now operates properly without any water leaks.
Near Canyon Lake, Texas 78132
Connor M.
Job Details:
05/25/2018
WRX735SDBM whirlpool refrigerator Arrived on site to install door for damage. Installed door and tested unit. Unit working properly, no leaks detected.
Near Temple, Texas 76502
Mike G.
Job Details:
05/25/2018
KRFC300ESS, Arrived on site to install new freezer door handle checked unit after repair and Handle now secure checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....
Near Temple, Texas 76502
Mike G.
Job Details:
05/25/2018
KRFC300ESS, Arrived on site to install new freezer door handle checked unit after repair and Handle now secure checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....
Near Round Rock, Texas 78665
Chase
Job Details:
05/25/2018
WTW8500DW arrived on site and checked washer for loud noise during agitation. Enter Diagnostics and found no stored error codes. Wren manual test cycle and found agitation and spin functioning properly. Customer has a drain pan under washer which is believed to be causing excessive noise due to rubbing on the rotor. Removed drain pan from underneath unit. Instructed customer on cycle usage and importance of balanced loads. All checks good at this time, job complete
Near Georgetown, Texas 78633
Jerry C.
Job Details:
05/24/2018
110.66752501 Arrived to inspect dryer door switch issue. I found the end of the paddle had broken and the switch required replacement. I removed and replaced the switch assembly and tested the unit. Operational test good, lint removed from chassis.
Near Georgetown, Texas 78633
Lou
Job Details:
05/24/2018
arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found that the ice maker was not making ice. I jumped the motor at T and H and the ice maker did not operate. Also found that water was not being dispensed either. I removed and replaced the ice maker and tested and water was dispensing and the ice maker was operating as designed. No water leaks observed during service.
Near Salado, Texas 76571
Dona
Job Details:
05/24/2018
Arrived on site for unit not always moving past fill part of cycle, customer stated he would have to slam door for the unit to cycle, found lid switch had come loose, causing hinge to not make connection to show lid switch was in closed position. Lined hinges and lid switch together. Unit is now running on every cycle. All water connections dry.
Near Georgetown, Texas 78633
Jerry C.
Job Details:
05/24/2018
LSR8433KQ0 Arrived to instal previously diagnosed and ordered part. I removed and inspected the existing spin clutch and found it had oily debris on the friction material. I removed and replaced the clutch and tested. I noted a much improved spin torque with the replacement clutch assembly. Operational test good, no leaks observed during service.
Near Salado, Texas 76571
Dona
Job Details:
05/24/2018
Arrived on site no operation, proper voltage at wall. Control not blinking, board needed hard reset and calibration. Unplugged control reseated all connections and calibrated unit. Found after reseating all connections that unit started on cycle and found no errors. Drain hose is correct length in wall. Verified operation on normal cycle. All water connections dry.
Near Austin, Texas 78723
Joseph C.
Job Details:
05/24/2018
WDT720PADM2 Arrived on site for “not washing/dishes still have debris on them” complaint. Inspected unit and found sump/pump assembly faulty. Removed and replaced sump/motor assembly. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Leander, Texas 78641
Chase
Job Details:
05/24/2018
MVWC200XW arrived on site to check washer with no operation and standing water in the drum. Check for error codes and Rinne test cycle. Found the cold water valve not filling properly. Removed hose at the wall and checked for pressure and it was normal. Cleaned debris from water softener out of cold water inlet screen. Tested washer and found that the cold and hot water hoses need to be replaced as they have corrosion and are seeping water. All functions of the washer check good after repair
Near Leander, Texas 78641
Lou
Job Details:
05/24/2018
arrived on site to inspect cooktop burner not igniting. Upon further inspection, I found that the left rear Ignitor was bad and not igniting like it should. I had an Ignitor in my van supply and removed and replaced the Ignitor. I tested unit and unit operated as designed. No gas leaks detected during service.
Near Leander, Texas 78641
Lou
Job Details:
05/24/2018
arrived on site to inspect vent hood fan not working. Upon further inspection, I found that a connection to the fan had come loose. I reconnected the wire to the fan motor and tested unit and unit operated as designed. Also found that the filter is badly covered with debris and will need to be replaced. I quoted the customer $19.25 plus tax coming out to $20.84 and a customer paid for the filter. Advised the customer that I would have the filter shipped directly to him. Job completed.
Near Leander, Texas 78641
Lou
Job Details:
05/24/2018
arrived on site to inspect dishwasher leaking and the door not latching. Upon further inspection, the customer advised that the door gasket had come unattached and was hanging outside the door. He advised that the builder had put the gasket back into place. I found that the gasket had a small tear in it allowing water to leak. I removed and replaced the gasket and tested the unit. Unit operated as designed. No water leaks observed during service.
Near New Braunfels, Texas 78132
Connor M.
Job Details:
05/24/2018
WMH31017FS0 whirlpool microwave Arrived on site to test unit for door issue associated with light issue. Found all switches failing. Replaced switches and interlocks. Unit working properly at time of service.
Near Austin, Texas 78751
Scott
Job Details:
05/24/2018
Arrived on site for f2 error code . Turned power off . Removed and reinserted connections . Cycled power on unit was responding better then before . No repeat of error codes , both ovens and features were responding . Collected 108.24 cc. Customer is aware keypad is NLA. Job complete
Near Pflugerville, Texas 78660
Nathaniel B.
Job Details:
05/24/2018
Model KRSC503ESS01, Arrived on call for ice maker still not making ice, found 1/2 a bin of ice produced when got to location and customer has been using ice but still not fast enough production installed main control and ui control per whirlpool tech lines instruction, customer to allow for 24-48 hours for proper ice production.
Near Pflugerville, Texas 78660
Nathaniel B.
Job Details:
05/24/2018
Model KRSC503ESS01, Arrived on call for ice maker still not making ice, found 1/2 a bin of ice produced when got to location and customer has been using ice but still not fast enough production installed main control and ui control per whirlpool tech lines instruction, customer to allow for 24-48 hours for proper ice production.
Near Pflugerville, Texas 78660
Nathaniel B.
Job Details:
05/24/2018
Model KRSC503ESS01, Arrived on call for ice maker still not making ice, found 1/2 a bin of ice produced when got to location and customer has been using ice but still not fast enough production installed main control and ui control per whirlpool tech lines instruction, customer to allow for 24-48 hours for proper ice production.
Near Pflugerville, Texas 78660
Nathaniel B.
Job Details:
05/24/2018
Model KRSC503ESS01, Arrived on call for ice maker still not making ice, found 1/2 a bin of ice produced when got to location and customer has been using ice but still not fast enough production installed main control and ui control per whirlpool tech lines instruction, customer to allow for 24-48 hours for proper ice production.
Near Austin, Texas 78728
Joseph C.
Job Details:
05/24/2018
WOS51EC0AS04 Arrived on site for “door dropped and glass shattered” complaint. Inspected unit and found front glass shattered. Removed and replaced front door glass and badge. Unit is not installed and not able to test.
Near Leander, Texas 78641
Chase
Job Details:
05/24/2018
WMH31017AS2 arrived on site to check microwave for leakage. Inspected door and inner liner and all checks good. Found the actual issue with unit is that it does not always shut off when the door is opened. It also gives a closed-door error frequently. Will need the microwave door switches and interlocks to repair the unit
Near Buda, Texas 78610
Kevin
Job Details:
05/24/2018
Arrived on site and inspected refrigerator and found no frost pattern, Start device is clicking and Compressor would run for a few seconds and then turn off. After replacing start device compressor is now on and frost pattern is building and looks good. Requested that customer not to Fill refrigerator for at least 24 hours for it to reach temperature, no water leaks from connections at time of service, job complete.
Near Austin, Texas 78757
Scott
Job Details:
05/24/2018
Arrived on site for no drain dishwasher . Found new disposer was recently installed and the DW plug wasn’t knocked out . Removed plug ran diagnostics cycle only error code was for drain . Unit performed normally . No water leaks detected at time of service . Job complete . Kitchen aid dishwasher
Near Buda, Texas 78610
Kevin
Job Details:
05/24/2018
Arrived on site and found power is disconnected at breaker, replaced control board and found Oven is still not heating. I uninstalled oven from location and found TOD failed. After replacing TOD of operation has returned, job complete
Near Pflugerville, Texas 78660
Nathaniel B.
Job Details:
05/24/2018
Model WRF954CIHZ00, Arrived on call for water leaking on bottom floor of the fresh food section, pulled all shelfs from bottom of fresh food section and found water leaking from filter head, replaced filter head and not leaking anymore after repair after running water or when not in use, call complete.
Near Pflugerville, Texas 78660
Nathaniel B.
Job Details:
05/24/2018
Model WRF954CIHZ00, Arrived on call for water leaking on bottom floor of the fresh food section, pulled all shelfs from bottom of fresh food section and found water leaking from filter head, replaced filter head and not leaking anymore after repair after running water or when not in use, call complete.
Near Cedar Park, Texas 78613
Lou
Job Details:
05/24/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the fan motor and tested unit. Unit,operated as designed and the was no more rattling. Job completed.
Near Cedar Park, Texas 78613
Lou
Job Details:
05/24/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the cooktop, the rubber feet on the grates oven sensor and control. Tested unit and unit operated as designed. No gas leaks detected during service. Job completed.
Near Seguin, Texas 78155
Connor M.
Job Details:
05/24/2018
WOS51EC7AS03 whirlpool oven Arrived on site to test unit for burning food on bottom. Found pcb temp reading almost 20 degrees above room temp. Sensor has been replaced. Calibrated unit down 30 degrees. Unit working properly. If issue persists control will be needed.
Near Austin, Texas 78738
Brandon
Job Details:
05/24/2018
Arrived on site for part hanger, I defrosted the unit with my steamer and replaced all parts unit tested good. Water lines were dry at time of service.
Near Killeen, Texas 76542
Dona
Job Details:
05/24/2018
Found open start device and faulty control not sending voltage to start device, causing unit not to cool. Replaced control and start device, verified unit is starting to cool. Instructed customer to wait 24 hours before loading for full cool. All water connections dry.
Near Pflugerville, Texas 78660
Joseph C.
Job Details:
05/24/2018
WTW4816FW2 Arrived on site for “backfilling out of standpipe onto floor” complaint. Inspected unit and found, after filling unit with water, that standpipe was not receiving water at an acceptable rate. Unit would fill standpipe and would have to unplug and replug unit. Did this over ten times on one tub full of water. Home drain system has restriction and needs to be addressed by licensed plumber. Calibrated unit and unit is performing as designed.
Near Austin, Texas 78758
Scott
Job Details:
05/24/2018
Arrived on site for fridge not cooling properly . Customer states it would cool down periodically Ran temp checks fresh 47,freezer 10 . Compressor is running all the tome , very hot to touch . High side line is hot but is much cooler the further away. Ordering compressor w10507884,evap w11256565,Uv dry wpw10143759, service port . Return 6/1. Wp French door
Near Austin, Texas 78758
Scott
Job Details:
05/24/2018
Arrived on site for dryer not starting .found door switch and push to start not working . Replaced door switch . Checked all thermostats and fuses as well as heater , all checked normal . Will need to order pts switch WPW10446920. Please call customer to set return visit . Dryer
Near Cedar Park, Texas 78613
Chase
Job Details:
05/24/2018
WCG51US0DS00 arrived on site to check cooktop for yellow flames. At time of service all Flames check good. They were full, blue and correct height. Inform customer that humidifier or gas supply could cause yellowing of flames. Inspected regulator and supply line and they checked good
Near Lakeway, Texas 78734
Paul
Job Details:
05/24/2018
Whirlpool Oven Model RB270PXYB2. Arrived onsite for the wall oven with the lower oven light burning out quickly. Mr stated that he couldn’t get a bulb to go in it anymore. I found the threads in the socket arced and burned up. I replaced the light socket assembly and tested it. The light is working as designed. Call complete.
Near Hutto, Texas 78634
Nathaniel B.
Job Details:
05/24/2018
Model MVWB835DW1, Arrived on call for f6 e2 error, unit stopped in mid cycle and will not turn back on, found 120 ac volts to main control and light is flashing on main control, will need tl console, called office and spoke to Sara and was transferred to someone and was instructed we have autho to install tl console, installed console and know unit is coming on and checked for other error codes and got f0 e3 which is over load error, instructed customer on loading of washer and soap usage, no water leaks after repair, call complete.
Near Hutto, Texas 78634
Nathaniel B.
Job Details:
05/24/2018
Model MVWB835DW1, Arrived on call for f6 e2 error, unit stopped in mid cycle and will not turn back on, found 120 ac volts to main control and light is flashing on main control, will need tl console, called office and spoke to Sara and was transferred to someone and was instructed we have autho to install tl console, installed console and know unit is coming on and checked for other error codes and got f0 e3 which is over load error, instructed customer on loading of washer and soap usage, no water leaks after repair, call complete.
Near Luling, Texas 78648
Connor M.
Job Details:
05/24/2018
WTW7500GW0 whirlpool washer Installed both parts and calibrated unit. Unit working properly, no leaks detected.
Near Austin, Texas 78731
Luis
Job Details:
05/24/2018
Refrigerator-replaced condenser fan motor

