Service History 214

Near Leander, TX 78641
Tommy
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived onsite for refrigerator ice maker container jammed. Upon arrival found unit ice makers not aligned with water as well as unit container frozen in. Realigned ice makers and replaced container as old one had damage. Job Completed.
Near Austin, TX 78726
Wesley
Job Details: 03/01/2021
COOKTOP KITCHENAID n/a Arrived onsite and found unit need cleaning and adjustment for proper burner operation. All checks good.
Near Dale, TX 78616
Richard
Job Details: 03/01/2021
FREEZER WHIRLPOOL WZF34X20DW01 "Arrived onsite for the freezer not cooling. Upon inspection found that the evaporator was frozen solid causing the issue. There was a defrost issue. The evaporator fan motor was not circulating the air properly and the defrost thermistor ohmed out bad. Defrost heater checked out good and the in-line fuse checked out good. Used steamer and removed ice build up and replaced defrost thermistor , Evaporator fan and all functions tested good frost pattern is good. Complete"
Near Round Rock, TX 78665
Scott
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW5105HW0 Arrived on site for squeaking noise when spinning . Found gearcase making noise . Ordering gear and cam kit . No water leaks detected at time of service. Please call to set return ; ordrng 1 W10721967 (CAM KIT ) and 1 W11423758 (GEARCASE )
Near Lockhart, TX 78644
Richard
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW4855HW1 Arrived onsite for the washer making a noise during the spin cycle. Ran diagnostics and found that there was something inside the tub banging around. Removed spin basket and found a quarter inside the tub causing the issue. Removed debris and washer tested properly and noise is gone. Complete
Near Austin, TX 78744
Leonardo
Job Details: 03/01/2021
MICROWAVE WHIRLPOOL WMH53520CS1 Arrived on site to test unit for unit not working. Test unit and found bad switch and broken interlock. Test unit and test good job complete.
Near Round Rock, TX 78665
Scott
Job Details: 03/01/2021
MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site for missing parts on over range microwave . Found gill cover missing . Checked with claims department, part is not covered . No other issues with MW.; ordrng 1 W10845643 (GRILL COVER )"
Near Austin, TX 78738
Robert
Job Details: 03/01/2021
WASHER WHIRLPOOL WFW72HEDW0 Arrived on job for complaints of not spinning properly. Ran diagnostics and found code for sensor error. Replaced sensor and test.
Near Round Rock, TX 78681
Kayman
Job Details: 03/01/2021
WASHER KENMORE 796.4154921 Arrived onsite to install previously diagnosed parts. I removed the damaged bellow hosed and replaced with new. I tested the unit and no leaks were detected during time of service. Job complete.
Near Jarrell, TX 76537
Cliff
Job Details: 03/01/2021
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site to replace control for microwave. Replaced control and tested unit. Found all is functioning properly at this time.
Near Kyle, TX 78640
Richard
Job Details: 03/01/2021
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived onsite for the microwave not heating. During testing found that the cap and mag tested bad. Replaced capacitor and diode and magnetron. Microwave tested good and is heating good. Complete .
Near Austin, TX 78758
Matthew
Job Details: 03/01/2021
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived onsite for microwave hood light not functioning. Customer already tried replacing bulb. Upon inspection found control not sending voltage. Should read 120vac at full and 66 vac at half. Recorded 0vac. Will need control replaced. Control was RWO. Office to reschedule.; O-emld tckt
Near Austin, TX 78728
Wesley
Job Details: 03/01/2021
MICROWAVE WHIRLPOOL WOC54EC0HS04 "Arrived onsite and found magnetron ordered was damaged in box. Ordering new magnetron and returning with other parts to repair. Attempted to clear f6e1 error and reset oven, but still failing every attempted cycle. ;
Near Briarcliff, TX 78669
Brandon
Job Details: 03/01/2021
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for customer complaint of unit not responding on UI panel, I reset breaker and tested, unit tested good.
Near Pflugerville, TX 78660
Kayman
Job Details: 03/01/2021
OVEN WHIRLPOOL WGG745S0FS02 Arrived Onsite for oven that wont heat. Upon inspection I found the upper oven igniting as designed but the lower ovens ignitor would not glow to ignite the gas. I tested amp draw at the ignitor and it was not present. I accessed the rear of the unit and found 120Vac coming to the ignitor when trying to preheat. The unitwill need the lower bake ignitor for repair. I removed the old ignitor I am ordering screw x 2 (WP90767) and returning with both ignitors. Office to R/S due to part availability. ; ordrng 2 WP90767 (Screw)s
Near Austin, TX 78749
Robert
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW8500DC0 Arrived on job for complaints of shutting off middle of cycle. Ran diagnostics and found code for stuck button.
Near Lakeway, TX 78734
Robert
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on job for complaints of no ice. Found the harness from door damaged.
Near Del Valle, TX 78617
Jacob
Job Details: 03/01/2021
WASHER MAYTAG MVW6230HW0 Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. No leaks at this time. Job complete
Near Leander, TX 78641
Lou
Job Details: 03/01/2021
FREEZER WHIRLPOOL WRS571CIHZ01 "Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit warm in both compartments. I found that the extension tubing between the condenser and steel tubing was not sealed and leaked. Resealed the weld and vacuumed the system. Unit held vacuum. Installed 5.0 ounces of R134a refrigerant and tested. Unit is holding pressure and evaporator has a good frost pattern and unit is beginning to cool. Advised customer to give unit approximately 24-48 for it to completely cool and make ice. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Tommy
Job Details: 03/01/2021
REFRIGERATOR MAYTAG MFX2570AEM4 "Arrived onsite for ice maker not making ice, upon arrival found unit ice box fan intermittently running ordering new fan motor . ; ordrng 1 WPW10123444K (Fan blower jIC) and 1 WPW10308033 (Motor fan)"
Near Austin, TX 78737
Robert
Job Details: 03/01/2021
WASHER MAYTAG MVW7232HW0 Arrived on job for complaints of not spinning. Ran diagnostics and found code for latch. Replaced latch and also got code for out of balance. Ran calibration too. No leaks detected at time of service.
Near Hutto, TX 78634
Kayman
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived onsite for refrigerator with water leaking from the top. Upon inspection I found the water tube in the top of the unit had split and shot water to the ceiling. I will need to return with the tube to complete the repair. Ordering tube(W11415785) office to R/S due to part availability. ; ordrng 1 W11415785 (Tube)
Near Pflugerville, TX 78660
Scott
Job Details: 03/01/2021
DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site for poor washing motor . Ran diagnostics got error codes 4-3 , 7-1 . Wash motor is working and heater cam on . Checked connections, tested control. All checked good . Couldn’t find fault with unit .
Near Andice, TX 78628
Jonathan
Job Details: 03/01/2021
OVEN WHIRLPOOL WOD77EC7HS02 "Arrived on site for oven for making noise. Customer had video of noise with door open and closed. He stated noise pickup when bottom door was opening. That would be indicating lower blower since convection fan stops running with door opened and blower goes to high with door open Found unit in new construction neighborhood with houses still be built on same street that most likely would create error code F6-E4 miscommunication. Preheated unit and monitored operation. Found lower blower creating a rumble sound when heated. Performed diagnostics mode and checked fault codes, found several F8-E0 lower blower not up to speed. Removed lower blower and installed new. Assembled unit and tested operation in test mode. All tested good."
Near Leander, TX 78641
Tommy
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived onsite for unit freezer not cooling upon arrival found unit running at 10 degrees in Fc, but control none responsive, found unit heater had continuity, and thermistor for evap was good, it unit control was not communicating correctly, ordering control and returning with wiring harness jic. ; ordrng 1 WPW10384183 (Thermistor)"
Near Round Rock, TX 78681
Tommy
Job Details: 03/01/2021
WASHER MAYTAG MVWB835DW5 Arrived onsite for previously diagnosed parts. Upon arrival replaced lid and tested. Unit is now operating as designed. No signs of leaks. Jon completed.
Near Bee Cave, TX 78738
Robert
Job Details: 03/01/2021
VENTHOOD WHIRLPOOL KXW9748YSS0 Arrived on job for complaints about noise and control. Found the fan has broken blade and control cover damage. Replaced cover for control but fan motor is the double motor. ; ordrng 1 WPW10294026 (blower-fan)
Near Austin, TX 78727
Wesley
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived onsite and found deli temp control stuck. Removed obstruction and repaired deli controller. , advised customer on why they are experiencing freezing on top shelf. They are redirecting airflow with place mats. Advised removing all placemats and not storing any produce on the top shelf. No parts needed."
Near Austin, TX 78717
David S
Job Details: 03/01/2021
DRYER WHIRLPOOL GEW9250PL0 "Arrived on site for dryer not turning on. I inspected the unit and work area. I inspected the thermostat, fuse and heating element. I inspected the door switch and found the switch has failed. I spoke to the customer about the repair.
Near Coupland, TX 78615
Jimmy J.
Job Details: 03/01/2021
OVEN KITCHENAID KEBK276SSS04 Arrived on site for ERROR CODE F2 E1 STUCK SHORTED KEY MSG / SHUTS DOWN NOT ABLE TO MAKE ANY SELECTIONS CUST WAS USING THE TOP OVEN BAKING. Placed in diagnostics and F2E1 was the only error code that came in. Cleared error code. Ran through diagnostics and tested UI. UI is faulty. Removed UI control and installed new UI control. Oven heating as designed. No further repairs needed. Job completed.
Near Pflugerville, TX 78660
Matthew
Job Details: 03/01/2021
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite to replace previously diagnosed parts. Replaced console. Tested unit and unit is functioning properly. Recommended setting up WiFi to unit for proper functioning and updates.
Near Cedar Park, TX 78613
David S
Job Details: 03/01/2021
RANGE GE JGBS23GEV2WH "Arrived on site for Range not lighting. I inspected the unit and work area. I found the oven starting every time. I tested the cooktop burners and I found the bottom plates swapped around causing the unit to spark on the edge of the plate. I corrected the plate and put them in the correct position. I retested the burners and found the, lighting every time. Job complete."
Near Round Rock, TX 78681
David S
Job Details: 03/01/2021
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for dishwasher no cleaning the dishes properly. I inspected the unit and work area. I entered diagnostics nd found error code F5E1 door stuck.I ran the unit through a diagnostics cycle and found the pump weak. I inspected the spray arms, filter.I found no blockages. I spoke to the customer about replacing the pump and motor assembly.
Near Austin, TX 78739
Leonardo
Job Details: 03/01/2021
RANGE WHIRLPOOL GS563LXSB0 Arrived on site to test unit for oven not working. Test unit and found bad valve. Replaced valve test unit and unit test good job complete.
Near Austin, TX 78749
Robert
Job Details: 03/01/2021
WASHER MAYTAG MVW6230HW0 Arrived on to replace belt and cam. After pulling the pulley found oil dripping from gearcase. Will need to order gearcase. ; ordrng 1 W11423758 (GEARCASE )
Near Austin, TX 78746
Jacob
Job Details: 03/01/2021
DISHWASHER KITCHENAID KUDS30FXPA4 Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. Unit tested good. No leaks at this time. Job complete
Near Niederwald, TX 78640
Leonardo
Job Details: 03/01/2021
OVEN WHIRLPOOL WFG525S0JS0 Arrived on site to test unit for oven not igniting. Test unit and found bad valve not opening. Will order new valve office to reschedule. ; ordrng 1 WPW10602001 (Valve regulator)
Near Leander, TX 78641
Lou
Job Details: 03/01/2021
DRYER WHIRLPOOL WED5800BW0 "Arrived on site to install previously diagnosed and ordered parts. Due to the element and tension pulley failure, I removed and replaced the element and tension pulley wheel (van stock 279640) and tested the unit. Unit is operating as designed with no unusual noises. No lint observed during service, job completed."
Near Buda, TX 78610
Kevin
Job Details: 03/01/2021
WASHER WHIRLPOOL MVW7230HW0 "Arrived on site and inspected washer And did not find any errors, was able to begin to delicate/normal cycles. Could not duplicate customers experience where washer would not start. Washer is currently operating as intended. Discussed correct loading procedures and detergent usage, job complete"
Near Florence, TX 76527
Cliff
Job Details: 03/01/2021
DISHWASHER MAYTAG DU890SWLU0 Arrived on site to diagnose a dishwasher that will not cycle. Found pump leaking and shorted switch assembly in control panel. . ; ordrng 1 8269367
Near Kyle, TX 78640
Richard
Job Details: 03/01/2021
DRYER GE GTD45EASJ2WS Arrived onsite for the dryer knob missing. Replaced knob and dryer tested good. Complete
Near Leander, TX 78641
Tommy
Job Details: 03/01/2021
DISHWASHER WHIRLPOOL WDT750SAKZ0 Arrived onsite for dishwasher not operating found unit had power going to control but unit control not sending voltage throughout ordering new control. Office to reschedule.; ordrng 1 W11462458 (Control)
Near Austin, TX 78733
Kevin
Job Details: 03/01/2021
ICE MACHINE WHIRLPOOL KUIX305ESS1 Arrived on site and inspected ice machine and found it is not draining. Ice machine has a direct drain no drain pump. Used pressure steamer to clear drain and it is now working properly
Near Liberty Hill, TX 78642
Lou
Job Details: 03/01/2021
DISHWASHER AMANA ADB1400AGW3 "Arrived on site to inspect dishwasher not drying. Upon further inspection, the customer advised that the unit heats but the dishes arent getting dried. I placed the unit in diagnostics showing no error codes. Continued with testing and placed my multimeter on the black wire at the junction box and tested amp draw from the components. When the element came on during wash it showed 7-9amps and during dry it showed 7-9amps again. I advised the customer of my findings and made recommendations for use & care as well as detergent and rinse aid use. Customer is using rinse aid. No water leaks observed during service, job."
Near Round Rock, TX 78664
Scott
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW5000DW3 Arrived on site for off balance loads . Ran diagnostics. During high spin unit would wobble a lot . Ordering gearcase . No water leaks detected at time of service. Please call to set return. ; ordrng 1 W11454734
Near Austin, TX 78726
Wesley
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW4816FW0 Arrived onsite and found cold water valve failing and causing other functional errors. ; ordrng 1 W11210459 (Valve)
Near Austin, TX 78759
Luis
Job Details: 03/01/2021
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for a defective compressor. Replaced defective compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
Near Kyle, TX 78640
Richard
Job Details: 03/01/2021
RANGE WHIRLPOOL WFE505W0JS0 Arrived onsite for the oven panel is dented. During inspection found that the panel is dented. Took pictures. Replaced panel and all functions tested good. Complete
Near Austin, TX 78731
Kevin
Job Details: 03/01/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and replaced sump and wash motor diagnosed on previous visit, also replaced vent fan. After replacing dishwasher will not drain disassembled dishwasher completely and uninstalled it and found drain hose is packed with coffee grounds. Explain to customer that coffee gowns should not be put down into garbage disposal for this reason. Dishwasher is now operating properly, job complete."
Near Georgetown, TX 78633
Cliff
Job Details: 03/01/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to replace pad for dishwasher hinges. Replaced parts and all is working properly at this time. No leaks were found at time of service.
Near Kyle, TX 78640
Noah D
Job Details: 03/01/2021
DRYER WHIRLPOOL WGD4950HW0 "Arrived on site to inspect dryer for leaking gas during standby mode, upon inspection found the valve off , turned on valve and tested for any leaks of gas along line, no gas was found. Tested for gas while running and found none. Complete"
Near Austin, TX 78750
Wesley
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW4950HW Arrived onsite and found unit had been set into emergency drain by reduced water pressure. Repaired by restoring control function and exiting emergency drain. Also cleared drain obstruction causing reduced flow. Advised customer on repair. All checks good.
Near Leander, TX 78641
Tommy
Job Details: 03/01/2021
FREEZER WHIRLPOOL WRF535SMHB01 "Arrived onsite for previously diagnosed parts, installed new door. Job Completed."
Near Austin, TX 78732
Robert
Job Details: 03/01/2021
WASHER WHIRLPOOL LSR8233JQ0 Arrived on job for complaints of not spinning or draining. Found lid switch damaged.. After replacement test operation. No leaks detected at time of service
Near Leander, TX 78641
Tommy
Job Details: 03/01/2021
OVEN JENN-AIR JJW3830DP03 "Arrived onsite for F6E0 UI error code, upon arrival found unit heated properly but unit UI was miscommunicating. Ordering new UI console and returning with control JIC. Office to reschedule due to part availability.; ordrng 1 W11232121 (Panel control)"
Near Andice, TX 78628
Jonathan
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for refrigerator ice maker not shutting off. Inspected unit and work area. Found bell arm not all the inserted to ice maker. Corrected bell arm and tested operation. All tested good, no water leaks detected at time of service.
Near Lakeway, TX 78734
Robert
Job Details: 03/01/2021
MICROWAVE KITCHENAID KMHS120ESS5 Arrived on job for complaints of door not closing. Found the fuse open no power. Will need fuse to complete diagnostics of unit. Door is closing properly now. ; ordrng 1 WPW10531156 (filter)
Near Round Rock, TX 78665
Scott
Job Details: 03/01/2021
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for PO code on . Found UI would not respond to any commands to remove PO code even after powering unit off . Replaced UI and powered back up . Will now respond to commands . Ran a diagnostics, all checked normal . No water leaks detected at time of service. Job complete"
Near Buda, TX 78610
Kevin
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL ED5FVGXVS00 "Arrived on site and inspected refrigerator and found it is not cooling, there is no frost pattern on evaporator. Found compressor is hot to the touch. Removed old start device and replaced it with tester. Compressor has started running, if refrigerator continues cooling then job is complete. If it is not cooling a seal system repair will be needed.
Near Lockhart, TX 78644
Leonardo
Job Details: 03/01/2021
DISHWASHER JENN-AIR GU2400XTPB1 Arrived on site to test unit for unit leaking. Test unit and found board not turning fill valve off when float is full. Water over filling will need to replace control board fill valve and float assembly. Office to reschedule. ; ordrng 1 8564544 (Control board) and 1 WPW10175383 (Float assembly)
Near Georgetown, TX 78633
Cliff
Job Details: 03/01/2021
WASHER LG WT7100CW Arrived on site to diagnose a washing machine that is not filling with water. Tested all parts and components and found no failures with unit at this time period advised homeowner on findings. No further repairs are needed and no leaks were found at time of service.
Near Lampasas, TX 76550
Tyler
Job Details: 03/01/2021
WASHER WHIRLPOOL WFW95HEDC0 "Arrived on site for washer leaking water. Upon arrival customer stated that she had seen water leaking from right underneath the door where it seals to the unit itself and upon further inspection I could see obvious soap stains that have been leaking through the door and upon investigation I found it was due to a lot of hair that had been caked up between the door and the baffle seal itself causing an air gap which would then lead to soap and water is leaking through. I also in a diagnostics after cleaning all the residue and taking photos of it prior and verified theres only one error code F8E1, syndicate theres no water entering the machine that can be detected this can be attributed to the fact that the door was not sealing probably due to the hair and long water to leak out which can throw the pressure readings off but after resetting machine and cleaning the soap and running a full diagnostic test as well as a quick wash I could not find any issues tha
Near Round Rock, TX 78665
Kayman
Job Details: 03/01/2021
DISHWASHER KITCHENAID KDTE254ESS1 Arrived onsite to install previously diagnosed parts. I installed the main control and UI. I tested the unit and all functions are working as designed. No leaks were detected during time of service. Job complete.
Near Georgetown, TX 78633
Lou
Job Details: 03/01/2021
RANGE WHIRLPOOL WFG320M0BB0 "Arrived on site to install previously diagnosed and ordered part. Due to the three of the four valves leaking on the manifold, I removed and replaced the manifold and using my liquid gas leak detector I checked all connections which all were good. Reassembled the unit and tested and unit is operating as designed. No gas leaks detected during service, job completed."
Near Leander, TX 78641
Tommy
Job Details: 03/01/2021
OVEN WHIRLPOOL WOS92EC0AS04 "Arrived onsite for unit not operating, found fuse was open and taken out by control Office to reschedule due to part availability.; ordrng 1 W10841692 (Control)"
Near Austin, TX 78734
Robert
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW5000DW2 Arrived on job to replace valve. After replacement test operation. No leaks detected at time of service.
Near Leander, TX 78641
Tommy
Job Details: 03/01/2021
OVEN WHIRLPOOL WOS92EC0AS04 "Arrived onsite for unit not operating, found fuse was open Office to reschedule due to part availability."
Near Liberty Hill, TX 78642
Lou
Job Details: 03/01/2021
DRYER WHIRLPOOL MEDX655DW1 "Arrived on site to inspect dryer not heating.upon further inspection, I tested the unit with the door open and the door switch closed and did not see the element illuminate at the back left vent area. I removed the back cover and tested the element and it showed to be good; however, when I removed the element, the middle plate was badly warped. Also found the thermostat cutoff was bad. I removed and replaced the cutoff and retested and the unit heated but not to full capacity as the element is not fully illuminated. I am ordering the element and CNOTE-LSO FOR TRAINING. No lint observed during service.; ordrng 1 279838 (Element)"
Near Austin, TX 78717
David S
Job Details: 03/01/2021
DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site for dishwasher not draining. I inspected the unit And work area. I found fault codes F5E1 stuck door, f6e1 low no water. I checked the drain pump and found it working. I put the unit through a service cycle and found the unit not filling. I found good voltage at the valve. I removed the valve and found the screen filled with debris. I cleared the debris from the valve. I reassembled the unit and retested. I found the unit working as designed.
Near Briarcliff, TX 78669
Brandon
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW6120HC0 "Arrived on site to replace lower wiring harness and actuator, after replacing parts unit tested good."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL ED0GTQXMQ00 "Arrived on site for refrigerator not cooling. Found unit unplugged. Powered unit on and gained access to compressor. Measured amp draw to compressor and found none. Measured voltage to starting device and found 120 volts. Measured compressor motor windings and found within range. Tested starting capacitor and found within range. Found failed starting device, due to normal wear and tear. . Removed starting device and installed new (TS). Measured amp draw and found at 1.5 amps, within range. Found frost pattern developing. All tested good, no water leaks detected. Informed customer to allow 24 hours to reach proper temperature and 48 hours to produce ice."
Near Leander, TX 78641
David S
Job Details: 03/01/2021
REFRIGERATOR GE TFX22JRBBWW Arrived on site for fridge not cooling. I inspected the unit and work area. I found the unit unplugged. I plugged the unit in and found all fans coming on and the compressor off. I checked voltage to the compressor and found 120 vac. I removed the relay and found it damaged and rattling inside. I replaced the relay. I plugged the unit back in and found the compressor coming on. Please allow 48 hours for the freezer to get down to zero degrees. Job complete.
Near Austin, TX 78703
Jacob
Job Details: 03/01/2021
WASHER MAYTAG MVWB835DW3 "Arrived onsite for unit not fully washing. Put unit in diagnostics, got F5E1 lid switch and F2E1 stuck button. Erased codes. Tested unit in diagnostics test. Passed with no errors. Tried to put it on a normal running cycle. Noticed that the selection was acting erratically when trying to select an option. Ordered console. Let customer know that control may also needs to be replaced as well. ; ordrng 1 W11112656 (console)"
Near Austin, TX 78759
Luis
Job Details: 03/01/2021
REFRIGERATOR JENN-AIR JS42NXFXDE01 Arrived on site for door issues. Found left corner of fresh food door sticking further out then rest of door from side profile door appears it has a curve preventing from door to align and seal. Ordering new door2 man job and send original techs that installed prev door ; ordrng 1 W10800805 (Door ff) and 1 Sendoriginaltechsthatinstalledprevdoor (Send original techs that installed pre door)
Near Austin, TX 78758
Matthew
Job Details: 03/01/2021
WASHER MAYTAG MVWX655DW0 Arrived onsite to replace previously diagnosed parts. Replaced dispenser drawer. Tested unit and unit is functioning properly. Job complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/01/2021
DRYER MAYTAG MED3500FW0 "Arrived on site for customer complaint of unit not starting, found element shorted to ground and blown thermal fuse, I replaced both parts, unit tested good.
Near Pflugerville, TX 78660
Kayman
Job Details: 03/01/2021
DISHWASHER WHIRLPOOL WDF331PAHS1 Arrived onsite for dishwasher leaking. Upon inspection I found the unit has not leaked since inspection. I could not find any evidence of a leak. The unit is working as designed at this time. No leaks detected. Job complete.
Near Austin, TX 78737
Luis
Job Details: 03/01/2021
REFRIGERATOR KITCHENAID KRSC503ESS "Arrived on site for no ice. Found icemaker tray warped diagnosed a defective icemaker. Installed a new icemaker,ran diagnostics harvest test passed,ran fill test passed"
Near Kyle, TX 78640
Robert
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on job to replace previously diagnosed parts. Found the ice maker harness damaged as well. Will need harness to complete. ; ordrng 1 W11029433 (harns-wire)
Near Kyle, TX 78640
Robert
Job Details: 03/01/2021
MICROWAVE GE JVM6175DF1BB Arrived on job to replace previously diagnosed parts. After inspection found the microwave has additional damage to harness and switches.
Near Round Rock, TX 78681
Kayman
Job Details: 03/01/2021
DISHWASHER WHIRLPOOL WDF331PAHB0 Arrived onsite for dishwasher leaking and filling up with water on its own. Customer has to manually drain. Upon inspection I found the bottom right side of the gasket is torn. I found a stored error code of F6E4. I found the filter very dirty and the drain hose is missing the check valve which would cause the water to back fill into the tub. I ran the full diagnostics and all other functions passed. I could not recreate a leak at this time but explained that the unit backfilling from the sink could cause an over flow. I am ordering a drain hose straight (8269144A) hose check valve(WPW10545278) returning with other parts just Incase needed still. Office to R/S due to part availability. ; ordrng 1 8269144A (Hose straight) and 1 WPW10545278 (Hose check valve)
Near West Lake Hills, TX 78746
Jacob
Job Details: 03/01/2021
COOKTOP WHIRLPOOL JIC4536XB Arrived onsite for unit giving a F47 error code. Looked at unit saw an F47 UI and power control or fuse error code.
Near Austin, TX 78733
Leonardo
Job Details: 03/01/2021
OVEN JENN-AIR JJW3830IL00 Arrived on site to replace console. Replaced console test unit and unit test good job complete.
Near Austin, TX 78749
Leonardo
Job Details: 03/01/2021
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to replace parts and found didnt have igniter. Office to reschedule ; O-emld tckt
Near Canyon Lake, TX 78132
Andrew
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site to replace RC door gasket. Found new gasket was damaged. Replaced original with damaged one since it was in better condition than original. Ending new door gasket. Office to reschedule. ; ordrng 1 W10249195 (gasket-fip)
Near Austin, TX 78735
Robert
Job Details: 03/01/2021
DRYER WHIRLPOOL WED5000DW2 Arrived on job for complaints of shutting off still. Made adjustment to door switch but unable to duplicate
Near Lockhart, TX 78644
Richard
Job Details: 03/01/2021
WASHER WHIRLPOOL MVWB835DC4 Arrived onsite for the washer not filling with water. Ran diagnostics and found that the water valve tested bad.Replaced the valve and the washer tested good. And no leaks. Complete
Near The Hills, TX 78738
Robert
Job Details: 03/01/2021
REFRIGERATOR FRIGIDAIRE FFTR1814QW8B Arrived on job to replace defrost timer. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78732
Luis
Job Details: 03/01/2021
FREEZER WHIRLPOOL WSZ57L18DM03 "Arrived on site for over temp light on. At time of visit no over temp light on,ran diagnostics no errors fan and compressor powered on,heater passed. Checked temperature in freezer,temp reading 0° advised customer over temp light can be activated if temperature doesnt change a degree within a set amount of time. Advised could also be in issue with the control but at time of visit its working
Near Pflugerville, TX 78660
Kayman
Job Details: 03/01/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived I site for refrigerator not making ice. Upon arrival I found FC=20 RC=38. I found the FC evap had a wall of ice built up on the out side. I tested the defrost heater and it came on in diagnostics. I tested the fans but the FC fan did not turn on. I tested voltage and found 12.7 vDC leaving the control to both fans. I am ordering a FC fan motor (W11249952) main Control(WPW10675033) and UI (W11330971) I instructed the customer on the unit before our next visit. Returning tech check continuity of the FC fan harness through the unit. ; ordrng 1 W11249952 (Fan motor) and 1 WPW10675033 (Main control) and 1 W11330971 (UI)
Near Austin, TX 78746
Luis
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 "Arrived on site for no ice and dispensing issue. Found ice build up on icemaker bail arm cleared ice,found shaft spring not extending in shaft. Cleared ice build up in shaft tested ice dispenser unit working as designed."
Near Liberty Hill, TX 78642
Lou
Job Details: 03/01/2021
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site to inspect wall oven not working. Upon further inspection, I found the console non-responsive showing an hourglass on the display. I removed and replaced the console and cycled power then checked error codes and found F6E4. Cycled power and removed and replaced the main control and tested. Unit is operating as designed. Job completed."
Near Austin, TX 78733
Kevin
Job Details: 03/01/2021
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site and inspected dishwasher and found diverter/wash motor is leaking during the cycle, a new wash motor will be needed to correct the issue. (Sump and motor) and 1 Contactcustomerbeforerescheduling?"
Near Liberty Hill, TX 78642
Lou
Job Details: 03/01/2021
WASHER MAYTAG MVWB766FW0 "Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F6E2 & F2E1. Cleared the codes and performed the encoder test and the unit passed. Placed unit back in diagnostics and tested and unit operated as designed. Following the tech sheet for the F6E2 error code, I tested the control and found that it needs to be replaced due to it not showing appropriate voltage.
Near Austin, TX 78737
Luis
Job Details: 03/01/2021
REFRIGERATOR KITCHENAID KRSC503ESS "Arrived on site for no ice. Found icemaker tray warped diagnosed a defective icemaker. Installed a new icemaker,ran diagnostics harvest test passed,ran fill test passed"
Near Lockhart, TX 78644
Leonardo
Job Details: 03/01/2021
OVEN WHIRLPOOL WOD51EC0HS02 Arrived on site to test unit for upper oven not getting to temp. Test unit and found bad sensor. Replaced sensor test unit and unit test good. Advised customer to connect unit to Wi-Fi to get updates also found ui not responding some times so advised customer updates can fix bugs on ui. Job complete.
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/01/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to install previously diagnosed parts. Removed vent, latch, control, and dispenser. Installed new vent, latch, control, and dispenser. Ran through diagnostics and no error codes came on. Went through entire diagnostics and dispenser opened as designed. No leaks detected. Job completed."
Near Austin, TX 78757
Kevin
Job Details: 03/01/2021
RANGE WHIRLPOOL KSGG700EWH0 "Arrived on site and found error codes for keypad, will need a new keypad and control board to correct issue. Took pictures of error codes.; ordrng 1 W10547094 (Control panel) and 1 WPW10603096 (Display)"
Near Georgetown, TX 78628
Lou
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site to install previously diagnosed and ordered parts. Due to the main control and lid lock failures, I removed and replaced the main control and lid lock assembly and calibrated. Tested the unit in diagnostics and it operated as designed with no further error codes.
Near Austin, TX 78723
Matthew
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite to replace previously diagnosed parts. Replaced main control. Tested unit and no error codes. Ran test harvest and fill, all passed. Job complete"