On arrival verified complaint of unit not registering doors closing. Per previous diag u it needs HMi replaced. Installed new HMI and unit. Now registers doors open and close immediately. Job complete installed w11664671

"Arrived on site for no lights. Diagnosed a defective led moduel,per service pointer removed all leds,installed updated led kit,powered unitmon all leds working as designed. Autho S84638 ; used 4 W11632139 ( Led kit) from stock"

"Arrived on site. Found excessive water in ice tray causing block of ice,replaced defective water valve,ran icemaker harvest passed,ran multiple fill test passed water no longer over filling ice tray."

"Arrived on site to test unit for long dry times. Upon arrival customer stated unit takes multiple dry cycles for the clothes to dry. Ran a vent test, found very poor airflow. Verified using a piece of paper at the exhaust, paper falls due to no suction. Advised customer to get their vent cleaned professionally to restore optimal performance to the unit. Unit is running as designed, no parts installed, job complete."

"On arrival verified complaint of not running. On arrival f6e1 was displaying on the screen and was beeping oddly. The error is for hmi/acu miscommunication. Replaced the main board and console. Ran cycle and verified unit is now running correctly. Job complete installed w11733951, w11378949"

"On arrival verified complaint of unit not starting cycle. Perprevious diag unit needs gearcase. Replaced gearcase, rotor, slider, washplate, and washplate bolt. Ran diag and test cycle unit is now operating correctly. Job complete installed w10734521, w10915701, w10752187, w11449841,w10902814."

Arrived onsite for dishwasher retaining water. I put in a test cycle and found the unit to operate correctly. Drain pump has no issue draining and I inspected to find no leaks occurring underneath. I found the RO system to be hooked up with the drain line to the dishwasher in a y pipe. I explained to the customer this causes a backfill into the dishwasher filling up the tub. I also found a layer of suds present. I informed the customer and recommended trying liquid detergent and I turned the rinse aid dispenser to minimum. No issues were found with the unit itself and all functioned as it should. No water leaks present at time of service. Call complete. No parts installed. I made customer aware something will need to be done about the ro system routing.

"Arrived on site for water leaking and ice build up in freezer. Found gasket not s3aling to cabinet in freezer section,clogged drain in fresh food. Removed cover cleared drain in fresh food section,ran water through drain water draining correctly,removed ice build up in freezer,installed extension on icemaker shut off arm,remolded gasket closed door checked seal good."

On arrival verified complaint of not dispensing ice. Per previous diag replaced the auger motor.also installed fill tube kit for leaking fill tube. Sealed with silicone around the underside of the fill tube as well. Ran ice maker and co firmed no further leaks as well as auger motor now dispensing. Job complete installed wpw10496649 and w11671282

"Arrived on site to test unit for not spinning out clothes,tested unit found all loud grind coming from gear case, inspected and found gearcase leaking causing oil to leak and cause the belt to spin out on the cam, replaced cam, shift actuator, belt and gear case from job 435423, tested unit, unit is now running as designed, no leaks detected job complete installed W11454372,W11481722, WPW10006384, W10721967"

On arrival verified complaint of unit fc door not closing. Visual inspection shows moisture previously was in FC section. Currently gaskets are sealing correctly. Fc is empty and unable to take temp reading. Rails are good and not sticking. Advised customer on proper useand care. Advised the previous issues may have been caused by the new gaskets being still compressed and have finally relaxed to seal the unit. Unit is working at this time. Job. Complete no parts installed.

"Arrived on site to follow up on refrigerator not cooling. Examined unit and spoke with resident, who said RC constantly moved between 40-60, and was 66 at time of service (freezer at -5). Freezer they said got as low as -10 and stayed cold. I ran the unit through diagnostics and found the evaporator fan never came on, and did not come on through diagnostics either. I removed the evap cover and found fan dead. I spun the blade and the fan slowly turned and kept running, but fan was super weak. Replaced evaporator fan and found it blowing heavy as soon as it was plugged in. Unit working as designed at this time. Parts used - WPW10464673."

"Arrived on site for frost building up in fz section . Found frost around front and unter draw on right side . Found sleep mask was hanging down thru door storage and allowing gasket to not seal properly on right side . Removed mask. Door is now sealing properly . Customer also mentioned ice bucket is cracked at base . Ordering bin . Set return 1/13 . Customer maybe home during the day but is OK with us dropping bucket off at door if unavailable for us . No parts used ,no water leaks detected at time of service .; ordrng 1 W11574764 (Ice bucket)"

"Arrived on site to diagnose range tripping breaker. Replaced both elements and the control and set unit to a 500 degree burnoff. Breaker should no longer trip. No English speaking customer present to sign for ticket. Unit working as designed. Parts used - W10856603, W11172108, W11594224."

NED4655EW1 Arrived on site for a dryer not spinning. On arrival verified issue replaced repair kit tested product works as it's designed.

"Arrived on site for fridge not making ice . Found IM stuck in flex, tray is bent . Replaced ice maker W10873791. Ran harvest and fill test . All checked normal. No water leaks detected at time of service. Job complete"

Arrived on site for dishwasher leaking. Customer has video of it leaking from door. Customer also says soap not leaving dispenser properly. Ran test cycle. Removed door panel. Confirm water being pushed under the door instead of upwards by defective spray arm. Replace lower spray arm and verified operation. No leaks. Call complete. W10837249

Arrived on site with new control ordered. I removed door panel. Replaced main control board due to stuck button error. Completed diagnostics with no issues. No leaks. Call complete. W11637583

WFES3030RS0 Arrived on site for a range tripping breaker. On arrival verified issue replaced contol bake and broil element. Removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. Rewired ground back on a preheated to five hundred degrees temperature reached without tripping breaker. Checked polarity and voltage readings were correct product works as it's designed. Recommend client to contact home builder if it happens again. Calling whirlpool safety SR# 7740665847

Arrived on site for rack falling down . Found third rack had fallen out of track on left side . Removed track and reinstalled track and upper rack . Rack is positioned correctly track guides are in good shape . No other issues found . No parts installed . No water leaks detected at time of service. Job complete

Arrived on site for oven not working. Display shows hourglass and do not unplug sign. Verified voltage and polarity. Screen just constantly reset and then image. Turned off breaker and replaced console. Verified operation. No errors. Call complete W11600370

"Arrived on site for dishwasher not spraying any water. Diagnostics shows f4e3, f7e1. Confirmed in test mode that voltage is supplied to wash pump but it does not turn. Replace pump and motor assembly. Verified operation. No leaks. Call complete. W11613480"

"Arrived on site ,replaced tub gasket W11483553. Ran diagnostics, nomerror codes . Ran test wash twice . No water leaks detected at time of service . Job complete"

Arrived onsite for unit not heating. Verified supply voltage but was good. Disassembled and inspected. Found heating element OL. Found breaker in coil. Replaced and tested. Unit is now functioning properly. Job complete. Used wp3387747

"MDB4949SDM3 Arrived on-site to replace previously ordered parts. Upon arrival, proceeded to replace W11227948 wire harness. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

"Arrived on site to test unit for not draining. Upon arrival customer stated unit stopped mid cycle and would not drain the water. Verified issue, engaged a drain and spin cycle, latch would actuate but cycle would not start. Inspected harness, found a broken drain pump wire. Repaired broken wire using a butt splice and secured harness to prevent future breakage. Tested unit, drain pump now engages properly. Ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, no parts installed, job complete."

"MVWB835DW5 Arrived on site for F6E2. Upon arrival, power is present to the unit but no display. Proceeded to replac W11112656 console. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

Arrived onsite for newly installed compressor not running. Found internal lights and fans run and condenser fan runs. Called techline for assistance as original compressor was not running and now the new one wasn't. Spoke to Kirt. SR#7740686931. Ohmed compressor and was not shorted. Ran voltage checks and found no voltage from Orion board to power compressor. Replaced Orion with compressor and tested. Unit is now functioning properly. Advised customer to monitor for 48hrs. Job complete

"Arrived on site to test unit for dispenser issues and spray arms not moving. Upon arrival customer stated dishes will not get cleaned and dispenser doesnt release the pod. Tested unit, found valve stopping water flow prematurely. Also found the dispenser door is getting stuck, not allowing the release of the pod. Wash motor engages but when washing the top rack unit does not have enough water in the tub to feed the top rack spray arm. Unit will need a new control, dispenser and potentially a new sump. Will need to order control for return visit. Ordering parts, no parts installed, rescheduled for 01/14.; schdld next appmnt for 1/14 TUE !"

"Arrived on site to test unit for no operation. Upon arrival customer stated unit will fill with water but will not start agitation and wont progress. Verified issue, when running diagnostic cycle, unit filled and drained but did not hear the shift actuator shifting to agitation. Inspected under the unit and found a loose connection. Connected actuator and tested unit, unit now agitates and spins but cam is worn and making a lot of noise. Replaced cam (W10721967) and shift actuator (W11481722) from truck stock. Ran a calibration cycle successfully. Ran a diagnostic cycle successfully. Started a quick wash cycle, unit began to sense and fill, then progressed to agitation. Noise has been eliminated and all components are properly engaging. Customer approves. Unit is now running as designed, no leaks detected, job complete."

"WFES3530RS0 Arrived on site for a range tripping breaker. On arrival verified issue replaced contol,bake, and broil element. Removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. Rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. Checked polarity and voltage readings were correct product works as it's designed. Recommend client to contact home builder if it happens again. Calling whirlpool safety SR# 7740665085"

Arrived onsite for dishwasher making odd noise. I found the noise to be coming from the bearing in the pump and motor. I replaced the pump and motor and ran two diagnostic cycles. I verified there were no leaks present at time of service after running the two cycles. Unit now operates and sounds as designed. No water leaks present at time of service. Call complete. Installed W11416363 PUMP&MOTOR.

Arrived on site with new console to repair locked screen. Shut off power. Replaced console. Verified operation. Advised customer to connect to wifi. Call complete. W11600321

Arrived onsite for unit not heating. Family member explained what was going on. Inspected unit. Found unit is heating. However lint is accumulating on the backside of the screen. Ran airflow test and failed immediately. Inspected external ventilation exit and was completely clogged. Took pics. Notified customer over the phone that the ventilation needs to be cleared. Unit is functioning and should perform properly once ventilation is cleared. Job complete

"Arrived on site to test unit for cooktop not working. Upon arrival maintenance stated unit does not heat the oven and the cooktop does not heat as well. Inspected terminal block, found L2 was not connected to the block causing unit to not receive 240V for heating. Connected L2 to terminal block and tested, all components are properly engaging and unit is now running as designed, no parts installed, job complete."

"Arrived on site for Not Cleaning. Items on top rack not getting clean at all. Also motor is loud.Upon arrival ran diagnostics and get error codes F10-E1 dispenser electrical issue, F6-E1 low or no water,F6-E2 fill valve electrical issue. Ran automatic test cycle and found motor is loud and only lower spray arm rotates, upper spray arm does not. Am not finding issues with the full valve and dispenser codes. Need to replace sump and motor. Replaced sump and motor WPW10780877. Test unit by running a normal cycle and unit is operating."

Arrived on site to test unit for not draining properly. Found drain hose attached to extension. Extension behind unit was linked. Rerouted extension and now draining properly. No leaks detected and no parts replaced at this time. Job complete.

"Arrived on site for not operating and made popping sound. Upon arrival, inspected unit and found upper wave guide is burnt. Removed unit from cabinet to disassemble and inspect magnetron. Found antenna has blown. Contacted Techline and spoke with Nathan . Tech requested multiple pictures. Uploaded pictures on SD as well sent to Techline via text. After review tech determined that unit cannot be repaired at this time and customer will receive call in next few days. SR# 7740685695. No parts used. Job complete ; ordrng 1 W10915651 (Wave guide plate)"

Arrived on site for dishwasher not cleaning dishhes. On arrival confirmed failure and found f4e3 in diagnostic. I then found motor getting 120v but not dispersing water through unit. Replaced motor w11613480and tested unit it. Found no leaks and dishwasher working as designed. Call complete

"Arrived on site for not making ice. Upon arrival, inspected unit and icemaker is not receiving water. Fill tube is frozen. Contacted GC for assistance. Found gap from Fc cavity and fill tube. Sealed gap. Test fill and fills correct. Customer will monitor ice making. Job complete. No parts used"

"Arrived on site for shaking. Upon arrival, ran diagnostics and get error codes F7-E1 tachometer missing or wrong signal, F0-E9 off balance pause. Ran test cycle and test passed. After series of questions. Instructed customer about proper laundry loading. Unit is operating as designed. Job complete. No parts used"

"Arrived on site to install previously diagnosed and ordered parts. Due to the control panel fascia separating and UI failure, i removed and replaced the panel and UI and placed the unit in diagnostics and cleared the previous code and tested. Unit is operating as designed. No water leaks observed during service, job completed. W11632709, W11460908"

Arrived on site and replaced door(w11369466) and lower hinge(W11312624). Unit is now working as designed. Job complete.

Arrived on site to test unit for RC door not closing properly. Found bin on shelf was preventing door from closing. Moved bin and showed customer door is now closing as designed. No parts replaced. Job complete.

"Arrived on site to test unit for noise and not heating properly. Found blower wheel is stripped and preventing unit from circulating air properly. Recommend blower wheel, knobs, belt, and rollers. No parts replaced at this time. Office to reschedule. ; ordrng 2 WP27001126 (Knob)s and 1 56000 (Blower wheel)"

"WRX986SIHZ03 Arrived on site for a refrigerator, not making ice. On arrival ,found the product working as its designed. Ran a full diagnostic everything worked as its designed. No error codes in icemaker department uploaded photo. Tested valve they worked great didn't see any issues no parts installed. Instructed client to change filter when needed and set FC to correct temperature. No water leaks visible from main water supply."

Arrived on site to test unit for standing water. Found black wire to drain pump was cut. Fixed wiring using butt conn3cti9ns. Ran diagnostics and found latch not engaging. Replaced latch(ww11670519) and completed diagnostics with no issues. Unit now working as designed. Job complete.

"Parrived on sit2 for refrigerator notcooling. On arrival i found a defrost issue in fc evap amd found the following results for thermistors: p5-1&2 6.23k, p5-3&4 12.5k, p8-1&2 147.3 ohms(not kohms). Found rc evap thermistor bad and replaced it with w10316760. Informed customer to allow 24 hrsto cooling. Call complete"

Arrived on site to test unit for cooking light staying on. Test unit and found and relay on control board. Relaxed board test unit and unit test good job complete. No one here to sign W11552018

Arrived on site for refrigerator forming moister on the top of fc door gasket. On arrival confirmed issue and found gasket on upper side not sea.ing well enough to liner. Added w11159728 gasket seal to upper side of gasket and found door sealing. Call complete

"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the bin empty and thr unit turned off. Turned the unit on and tested in diagnostics and it operated as designed. Customer advised that the Max Ice LED and the On/Off LED were flashing recently, which means the unit failed to harvest. I checked the placement of the evaporator thermistor and found the thermistor not clipped onto the evap tubing (photo). Clipped/attached the thermistor to the evaporator and tested. Unit is operating as designed. No water leaks observed during service, job completed. No parts installed."

Spoke with customer and they asked to rescheudle appointment. Schedule for first of day on 01-08-25; schdld next appmnt for 1/8 WED AM

"Arrived on site to inspect dryer, not heating. Upon further instruction, I ran an airflow test and found that the unit is getting poor airflow. The poor airflow is causing the hi limit to blow. I replaced thehi limit thermostat. The dryer is fixed hoever I informed the customer that it is the same issue as before and will need to have a dryer vent service come check on the vents and if we are called back a 3rd time will will have to charge the customer another service charge. Job complete. 279816"

Arrived on site to install previously ordered and diagnosed part per previous technician. I installed the led board and adjusted the heater on the fill tube so that it is making proper contact and insulated the fill tube. I reassembled and reset the unit. W10804160. No water leaks observed during service.

Arrived on site to test unit for unit filing with water but not washing and giving wash motor error code of F7E1. Replaced sump and motor test unit and unit test good no leaks present at this time. W11460946

Arrive on site to test unit for oven not igniting correctly and gas smell. Test unit and found bad igniter. Replaced igniter test unit and unit test good no gas smell after normal smell from ignition. Job complete. W11524031

"Arrive on site to inspect dryer door not closingproperly. Upon further inspection, I aligned thedoor slightly so that the strike would makecontact with the catch better. The door is nowclosing properly and operating properly. Noparts needed"

"Arrived on site for a dishwasher that makes a popping sound when the door is opened. Inspected unit and work area. The customer showed me what he was talking about and when he pushed the door almost all the way down, the unit would make a weird rubbing and popping sound. I checked underneath the door and found the bottom cover installed backwards, causing the door to run into it and cause the cover to pop once the door cleared. I fixed the installation on the cover and tested the unit. I found the door opening and closing as designed with no abnormal sounds present. Call complete. No parts were installed."

"Arrived on site for a washing machine that is not starting cycles. Inspected unit and work area. The customer advised that the unit will not start a cycle, and that's it consistently has a buzzing noise when plugged in. I plugged in the unit and confirmed the customer's complaint. I found the unit attempting to drain when the basket was empty. I ran the unit into diagnostics, and the unit tried to run the drain pump again. I found an F8 E1 (long fill), F1 E1 (main control failure), and F3 E1 (pressure system fault) error codes. I checked to the pressure hose and did not find any splits in the pressure hose. I blew through the pressure hose from the control side and did not find any debris inside of the pressure hose. I replaced the main control and calibrated the unit. I ran the unit threw an auto test and the unit ran as designed. Call complete. W11607637."

"Arrived on site for a washing machine that is making abnormal sounds during operation. Inspected unit and work area. The customer advised that the unit makes weird sounds during multiple portions of the cycle. The customer showed me a video of what was going on. I ran the unit through diagnostics, and could not replicate the same issues. I checked underneath the washer and found evidence of a gear case leak. I found the belt and splotch assembly worn as well due to the leak. I replaced the gear case, splutch assembly, and belt and tested the unit. I found the unit working and operating as designed with no leaks present during operation. Call complete. W11449840, W11239857, and W10721967."

"Arrived on site to test unit for damaged oven gasket. Found broken gasket, replaced oven gasket test unit and unit test good job complete. WPW10535778"

"Arrived on site. Per customer ice cubes will get stuck in ice chute,tested ice dispenser,diagnosed due to design ice can occasionally get stuck due to size of ice chute,once ice is no longer dispensing ice may need to be removed from chute."

"Arrived on site to test unit for no ice production. Found ice maker was off on arrival and showed customers son. Ran service tests 1,2,3,15,16,36,37,45,56,57,58 with no issues. No stored error codes. Temps in compartments are correct. Called techline and ran series of tests and unable to duplicate issues or find any faults. Not recommending any parts replacements at this time. No parts have been replaced at this time. Was advised to have customer monitor. No leaks detected. SR#7740670348"

"Arrived on site to test unit for burning smell. Upon arrival customer stated that whenever the front right burner is in use there is a strong plastic burning smell coming from the knob area. Unit is receiving proper voltage. Gained access to rear components and inspected switches, found front right burner switch has shorted causing that smell. Replaced switch (WP3149400) and tested unit, unit is now running as designed. Contacted SAFETY to document SR#7740594669. Job complete."

"Arrived on site for customer complaint of oven not reaching proper temperature after an inspection. I tested unit at 350 degrees and tested temperature. Temperature tested good, unit is working as designed. Builder was not on site to sign"

"Arrived on site to test unit for noise and not heating. Upon arrival customer stated unit is just making alot of noise when running. Verified issue, gained access to internal components, found idler pulley and roller bearings are seized causing noise when in use. Replaced idler pulley (85474V) and roller bearings (WPW10314173). Tested unit, noise has been eliminated and unit is heating properly. Advised customer due to longer dry times, vent would need to be cleaned out to restore optimal performance and dry times. Unit is now running as designed, job complete."

Arrived on site to replace previously diagnosed parts. Found new handle was damaged but replaced anyway. Found terminal block was not wired properly. Neutral and ground were wired together and ground strap was attached to cabinet. Replaced terminal block(WPW10245259) and nuts(WP3400029). Heated unit to 500 with no issues. Advised contractor new handle would have to be ordered but unit is now working as designed. Contractor not present for signature. Office to reschedule. SR#7740476083; ordrng 1 W11730234 (Handle)

"WTW4957PW0 Arrived on site for unit not starting. Upon arrival, spoke with customer and stated thr lid lock will initiate on and off sporadically. Checked mechanics on both latch and strike and check's good. No stored error codes. Ran diagnostics and passed with no issues. Ran three consumer cycles and passed with no issues. Advised customer to monitor unit. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

"WMH31017HS10 Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11552018 control board and W11441128 fan motor. Tested unit and now unit is functioning as designed. Called techline and spoke with Leon & Daniel SR#7740672589 to document. ; ordrng 1 W11552018 (Control)"

"Arrived on site to repair faulty motor and dispensing parts. Replaced divider, gasket, auger motor, washer and impeller. Replaced and tested. Unit is now functioning properly. Job complete"

"Arrived on site for right side fresh door hard to open and close . Found screws holding hinge to door stripped out . Ordering new door ,hinge ,screws . Will need 2nd man .weigh2 hrs . No water leaks detected, no parts installed . Call to set return ; ordrng 1 W10782299 (Right side door) and 1 2man and 4 W11474472 (Screws)s and 1 Weigh2hrs"

"Arrived on siteto inspect washer not starting a cycle and not completing cycles. Upon further inspection, inspection found that the cold water inlet valve is seized. I also found that the lid lockharness is pinched. I replaced the valve and the lid lock assembly and calibrated the unit. I tested the unit, and the unit is now operating as designed. No water leaks observed during service. W11307244 W11210463"

"Arrived on site to complete repair. Replaced handle, brackets and screws. Builder not on site , did allow access. Job complete"

Arrived on site for unit not spinning clothes out. Ran diagnostics and found no stored error codes. Ran auto test and all components are functioning properly. Ran cycling and found several settings were set to medium spin speed rather than fast. Advised customer to adjust setting prior to starting cycle. Unit is functioning as designed. Spoke to landlord and will monitor. Lanlord not on-site. Job complete.

"WDF331PAMS0 Arrived on site for unit not draining. Upon arrival, found stand still water in the tub. Checked disposal and found knockout plug. Removed knockout plug and ran diagnostics. The unit is functioning as designed. No water leaks detected at this time. No parts needed"

WFES3330RS0 Arrived on site for a range tripping breaker. On arrival verified issue and ground was making contact with neutral wire. Replaced contol bake and broil. Removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. Rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. Polarity and voltage readings were correct recommend client to contact home builder if it happens again. Calling Whirlpool SR# 7740639367

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the upper slides and tested the unit. I found the unit and operating as designed. Call complete. W10914507 and W10913628.

106.51763510 Arrived on site for a refrigerator not making ice. On arrival verified issue checked temperature in the FC -20 and RC 37 . Thermistor has failed and needs to be replaced. I'm ordering wire harness and the control panel returning parts just in case needed. Office to reschedule for client no water leaks visible from main water supply. ; ordrng 1 W11449066 (Wire harness) and 1 W10822642 (Control panel)

"Arrived on site to install previously diagnosed and ordered parts per previous tech. I installed the heating element and thermostats and fuse. I tested the dryer, and the dryer is operating as designed. 280148 WP3387747"

WDT750SAKZ3 Arrived on site for a dishwasher not despenseing. On arrival verified issue replaced despenser tested product works as it's designed no water leaks visible from main water supply.

"On arrival verified complaint of leaking dishwasher. Per previous diag unit needs fill hose replaced. Replaced fill hose and both clamps. Ran diag cycle and confirmed no leaks and unit now washes and drains correctly. Job complete. Installed w10878507, wp596669"

"Arrived on site for range tripping breaker. On arrival confirmed issue and found 40 amp breaker tripped. Found 248(L1-L2), 124(L1-n), 124(L2-n), 0(g-n). Replaced w11182108 bake element, w11696067 control, and w10856603 broil element. Tested oven with ground wire removed and cooked unit at 500 for 30 minutes.. reattached ground wire and watched oven reheat to 500 without tripping breaker amd amp draw was 10 for bake and 14for broil. Unit works as deaigned. Reported findings to techline sr#7740672248. Call complete."

"Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. The customer advised that they went on a trip, and when they came back, things in the freezer had semi thawed out. She advised that the unit will keep things frozen but has recently started cooling normally again so she doesnt know what the issue is. I took temperature in the freezer and refrigerator sections. I found the freezer in a defrost at 10 degrees fahrenheitI and the RC section at 38 degrees farenheit. I ran the unit into diagnostics and found all portions of the machine working and operating as designed. I gained access to the compressor and found the compressor pulling .721 A and cooling the refrigerator. The compressor was cool to touch and did not have any signs of being defective, i gained access to tue control and found the evaporator thermistor reading 18.75 k ohms (7 degrees Fahrenheit) and the RC thermistor reading 7.3 k ohms (39 degrees fahrenheit). I found the heater within range. I went ahead and uh, replaced the main control and refrigerator thermistor and tested the unit. The unit is working and operating as designed. Call complete. W11546609 and WPW10384183."

"Arrived on site for range tripping breaker during preheating bake cycle. On arrival confirmed issue and found 40 amp gfci breaker tripped. Replaced w10856603 broil element, w11182108 bake element, w11594224 control. Found stable 244(L1-L2), 122(L1-n), 122(L2-n) 0(g-n). Found stable 10 amps to bake and 14 to broil. Heated unit to 500 with ground wired detached and then reattached wire and found oven heating as deaigned without tripping breaker. Reported findings to techline sr#7740673530. Call complete"

"MED7230HW3 Arrived on site for a dryer not heating correctly. On arrival product was working as its designed further inspection found ventilation to clients home was in terrible shape causing condensation in the dryer . Instructed client to reach out to home builder no parts used, and no water leaks visible from main water supply."

"Arrived on site for microwave needing w11256462 diode, wpw10574736 capacitor, w11495561 mag. On arrival installed parts and tested microwave. Found unit heating as designed. Call complete"

"Arrived on site for making noise. Upon arrival, customer played video and demonstrated when noise sounds. Getting noise from blower wheel. Need to replace blower wheel. Upon disassembly. Found Rod is out and not connecting to right rear leveler am unable to pull unit out with assistance. Need to order leveler, rod clip and a 2nd man to help pull unit out raise unit and get new leveler installed. ; ordrng 1 489504 (E ring) and 1 W10859931 (Right rear leveler) and 1 2man (2 man)"

Arrived on site for washing machine that is going off balance and is leaking oil. Inspected unit and work area. The customer advised that the unit goes off balance no matter what is put in it. She stated that she wasn't really sure if it was really leaking oil underneath. But it was doing the same thing as it was last time back in April. I checked underneath the unit and did not find any evidence of an oil leak. I tested the suspension and found the suspension was shot. I attempted to wobble the basket on the drive shaft and found that the basket was secure on the drive shaft. I went ahead and replaced the suspension and tested the unit. I found the unit working and operating as designed. Call complete.

"Arrived onsite for clicking sound during agitation every c9unter clockwise motion. Found agitation shaft loose in gear case causing excessive clack due to play. Replaced gear case to repair loose agitation shaft. Unit is now operating within desing specs. Advised customer on repair. Slider also replaced to secure rotor with new bolt. W10734521, W11449841"

"194957. Arrived on site for noise complaint. Customer played recording,power cycled unit found loud noise,from damper control,replaced defective damper control, powered unit on noise no longer present. Wpw10594329"

"On arrival verified complaint of unit not powering on. On visual inspection found breaker is tripped. Unit tripped breaker during bake. Recommend control, and both sets of bake and broil elements. Ordering broil elements W11617232 and bake elements W11545804. 2 each. Reschedule for 1/13. ; ordrng 2 W11617232 (Broil element)s and 2 W11545804 (Bake element)s"

"Arrived on site. Replaced defective led module, main led module now working as designed. W11470191"

"Arrived on site. Checked ked freezer temp reading 0 called tech support,installed watt meter,ran diagnostic all thermistor test passed,can compressor full speed,at start up watts reading 188 then dropped down per tech support suggested replacing compressor since all other diagnostic test passed. ; ordrng 1 W11215550 (Icemaker extension) and 1 W11658617 (Compressor) and 1 W10545670 (3 way valve) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve)"

Arrived on site from freezer not freezing. Removed evaporator cover found defective ice ball on inlet diagnosed unit will need a new evaporator and compressor. ; ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve)

Arrived on site to replace icemaker diagnosed on previous visit. Replaced icemaker and tested unit. Verified unit filled as soon as it was installed and all is working as designed. No water leaks found. Parts used - W11692161.

Arrived on site for dishwasher not starting. All buttons responding except for start button. Accessed diagnostics mode and found no errors. All components pass testing. No leaks from underneath. Needs new panel as start button is not working. Called safety. Gave w1d3vk0wpl1 and authorized new board. Replaced control.verififed operation. Call complete. W11637583. Sr#7740626392

"On arrival verified complaint of not reaching or holding temps correctly. Verified voltage and polarity. Checked temp probe and found OL. Replaced temp probe. Ran bake test and broil test both are working. Ran bake cycle and unit still was fluctuating to much. Replaced main acu. Unit is now working as designed job complete installed w10833885, and wpw10586737."

"On arrival verified complaint of knocking sound no pattern. On arrival unable to replicate sound. Visual inspection shows no damage to rollers or idler. Customer location of noise was back right corner. Possible debris in blower. Inspected blower and found no debris. Unit is making no noise at this time, job complete no parts installed."

Arrived on site for door not closing properly. After further inspection found the door and hinge are good. Needed to make adjustment where hinge mounts under unit. Door now operates correctly. Job complete

"On arrival verified complaint of tripping breaker. Inspected unit and found no signs of arcs or damage. Visual inspection of the harness shows no signs of damage Terminal block is wired correctly and is tight no twists in power cord. Verified voltage and polarity are correct. Removed power cord from wall. Replaced Bake and broil elements and main control. Checked continuity between element casings and terminals and found OL. Removed ground strap. Reconnected power. Ran bake element and broil elements in then ran bake cycle at 500 with ground strap off for 30 mins. Verified amp draw was under 16amps max. Stopped cycle, disconnected power,and reattached ground wire. Reconnected power and Set bake at 500 Advised customer to run for 1.5 hours and turn off cycle, repair has been completed per instructions in SP w11490386 , spoke to TL 7740677210 and submitted picture of breaker and advised of sp W11525530 for GFCI manufacturer. Advised customer if it happens again to replace breaker. If problem persists call customer service. unit is working as designed job complete replaced bake element w11182108, broil element w10856603, and main?w11696067"