We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Austin, TX 78748
Kevin
Job Details: 03/10/2022
"Arrived on site and inspected washer and found saved error code F3E1. Ran diagnostics cycle and washer will not progress past C7. Inspected pressure system and found air trap is clogged, took one picture. After clearing air trap washer is now operating normally. job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS0
Near Austin, TX 78746
Kevin
Job Details: 03/10/2022
"Arrived on site and inspected dishwasher and did not find any error codes, customer is experiencing pods not completely dissolving in dispenser. Recommended placing pod at the bottom of the wash tub in order for it to immediately begin dissolving when hot water enters. Found small bits of plastic inside upper spray arm and remove them this may have been causing upper spray arm to not spin properly. Upper spray arm manifold may need to be replaced due to gasket flapper is not closing all the way. Customer will monitor dishwasher and see if this is necessary.
We serviced a
WHIRLPOOL DISHWASHER
Model JDD4000AWS3
Near Austin, TX 78746
Kevin
Job Details: 03/10/2022
"Arrived on site and inspected dishwasher and found plastic pieces inside wash motor and drain pump. After clearing them also found drain pump is no longer secured to mounting bracket. After replacement started a normal cycle to confirm correct operation, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB
Near Manor, TX 78653
Matthew
Job Details: 03/10/2022
Arrived onsite for dishwasher tripping breaker. Customer stated happens in drain cycle. Upon arrival breaker was tripped. Reset breaker and tripped immediately. Disconnected drain pump and tried again. Breaker tripped immediately. Unplugged dishwasher and reset breaker but breaker again tripped immediately without anything plugged in. Notified customer that there is an electrical issue where the breaker is tripping without load. Plugged unit in alternate outlet and ran test successfully without issue. Customer will need to seek electrician to correct the issue. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS03
Near Austin, TX 78739
Leonardo
Job Details: 03/10/2022
Arrived on site to test unit for oven not heating. Test unit and found opened tod. Test unit and oven pre heated to 350 job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Dripping Springs, TX 78620
Leonardo
Job Details: 03/10/2022
Arrived on site to replace console. Replaced console test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Manor, TX 78653
Matthew
Job Details: 03/10/2022
Arrived onsite for broken refrigerator drawer. Upon arrival found drawer rail out of position causing drawer to be out of alignment. Secured rails. Drawers are now functioning properly. Did notify customer that crisper drawer is cracked and could possibly need to be replaced. Drawer is outside 30 days cosmetic warranty ; ordrng 1 WPW10308868 (Large bin)
We serviced a
GE MICROWAVE
Model PEB7227AN1DD
Near Manor, TX 78653
Matthew
Job Details: 03/10/2022
"Arrived onsite for microwave, door not opening and motor running when not in use. Upon inspection found board latch failed causing door issues and switch actuator. Quoted customer 58.50 for parts and 201.51 for labor and service totaling 260.01 before taxes. Replaced latch. Tested unit and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704EBS2
Near Austin, TX 78738
Leonardo
Job Details: 03/10/2022
Arrived on site to test unit for unit tripping breaker. Test unit and found bad heating element and sump and motor and fill valve. ; ordrng 1 W11175771 (Inlet valve)
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Manor, TX 78653
Matthew
Job Details: 03/10/2022
Arrived onsite for dryer not starting. Upon arrival tested unit and unit was not responsive. Inspected unit and found loose connection at harness to fuse. Secured connector and tested. Unit is now functioning properly. Job complete
We serviced a
LG WASHER
Model WM3500cw/01
Near Webberville, TX 78653
Matthew
Job Details: 03/10/2022
"Arrived onsite for washer with error code and not starting a cycle. Found harness wire to thermistor broken and thermistor out of range. Harness will need parts research contacted SR. Could not quote customer accurately. When part is found, office will contact customer with quote. ; ordrng 1 Harness (Parts research)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Spicewood, TX 78669
Leonardo
Job Details: 03/10/2022
Arrived on site to test unit for not drying. Test unit and found opened heating element. Test unit and unit test good no leaks present at This time. Job complete.
We serviced a
GE OVEN
Model ZET1SM1SS
Near Austin, TX 78738
Leonardo
Job Details: 03/10/2022
Arrive from site to replace console and control board. Replaced both parts test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lakeway, TX 78734
Leonardo
Job Details: 03/10/2022
Arrived on site to resolve bottom seal. Replaced seal test unit and unit test good job complete.
We serviced a
KENMORE DISHWASHER
Model 665.1277
Near Austin, TX 78746
Kevin
Job Details: 03/10/2022
"Arrived on site and inspected dishwasher and found no power showing on display. Inspected power connections and found wire is burnt out, took one picture. Redid connections and dishwasher will now power on and is running normally
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Austin, TX 78752
Jacob
Job Details: 03/10/2022
Arrived onsite to replace the control once again. Replaced the control. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78753
Jacob
Job Details: 03/10/2022
"arrived onsite for unit still leaking water. Customer had the bin pulled out and said ice was clumping up and leaking from the dispenser. Said his wife may have slipped on the water that came from the dispenser. Found that the coupler from the motor side had sheared apart, and while looking around the door did see that a piece of blue tape was in between the seal and the cabinet. Removed the tape. Called Techline to report all issues. Said to replace the coupler and if warm air is getting in the ice will clump up and leak from the dispenser and agreed that the found blue tape more likely was the issue. Got sr#7733156957. Called safety to report possible injuries got sr#7732801951. Ordered parts. Office to reschedule ; ordrng 1 WP2220458 (Coupling) and 1 W10852956 (Spring)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78753
Jacob
Job Details: 03/10/2022
Arrived onsite for unit not agitating. Checked underneath the unit and found that the actuator was not the correct one. Replaced the Actuator. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
Jacob
Job Details: 03/10/2022
Arrived onsite to reply he ice maker. Replaced the ice maker. No issues at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78752
Jacob
Job Details: 03/10/2022
Arrived onsite to replace the heating element as per whirlpool. Replaced part. No issues at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS
Near Austin, TX 78702
Jacob
Job Details: 03/10/2022
Arrived onsite to replace the tub. Replaced part. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
UNKNOWN DRYER
Model NED5800HW0
Near Round Rock, TX 78665
Gerry C
Job Details: 03/10/2022
Arrived to instal previously diagnosed and ordered part. I removed the failed UI and installed the replacement. The unit operated and cycled as designed. CX will contact dryer vent cleaning company prior to use.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Georgetown, TX 78626
Wesley
Job Details: 03/10/2022
Arrived onsite for fan coming on during heavy cooking. Found unit is operating as designed. Provided customer instruct on sensor override during hi heat stove top use. All else checks good. Advised customer on findings.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Austin, TX 78705
Tyler L
Job Details: 03/10/2022
"Arrived on site for complaints of not advancing. Tested unit in factory diagnostics and found the unit would not go into spin. Ran drain and spin cycle and same result. Tested capacitor and found it reading 30nf. Will need new capacitor to complete repair. Also bringing the motor and prescreened parts back to ensure completion. No water leaks detected, office to reschedule.; ordrng 1 W11497303 (Motor) and 1 W11428524 (Capacitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cedar Creek, TX 78612
Matthew
Job Details: 03/10/2022
"Arrived onsite to replace previously diagnosed parts. Replaced compressor, dryer, access valve and lokrings. Used lokring from PR, will need replenishing. Replaced parts and charged per spec. Pressures are good and unit is cooling. Advised customer to give 24 hrs to cool adequately. Job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID308HPS
Near Briarcliff, TX 78669
Luis
Job Details: 03/10/2022
"Arrived on site for no ice. At time of visit ice in bin,ran diagnostics all test passed,ran unit through a normal operating cycle found unit not fully filling with water power cycled recirculating pump not consistently running diagnosed a defective recirculating pump,replaced pump ran test and normal cycle unit working as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78738
Luis
Job Details: 03/10/2022
"Arrived on site for freezer not cooling. Found evaporator incased in ice,ran diagnostics fan powered on,thermistors passed,ran heater test heater powered on diagnosed main control not sending unit through a normal operating defrost cycle unit will need a new main control,part is on a factory back order with no eta. Will order part. ; ordrng 1 WPW10675033 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Spicewood, TX 78669
Luis
Job Details: 03/10/2022
"Arrived on site. Replaced control,harness,drip pan,compressor,evaporator and three way valve. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. Found defective freezer led replaced freezer led per service pointer. AHS to cover sealed system parts and labor from previous diagnosis,WP to cover parts and labor for led module autho S191AQ; used 1 W10695459 (Led module) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Spicewood, TX 78669
Luis
Job Details: 03/10/2022
"Arrived on site for ice build up in freezer,checked door seal good,removed door found a broken screw inside of freezer door insert,unable to remove broken screw end,unit will need a new freezer door. Ran diagnostics thermistors passed,fans passed changed defrost setting.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS00
Near Austin, TX 78738
Luis
Job Details: 03/10/2022
"Arrived on site for no ice,found icemaker stuck in mid harvest diagnosed a defective icemaker,installed a new icemaker power cycled unit icemaker ran through a harvest and filled with water.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Austin, TX 78753
Tyler L
Job Details: 03/10/2022
"Arrived on site for complaints of no ice. Tested icemaker and found it was not getting water. Installed new valve and tested. Icemaker now getting water. No water leaks detected, job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Austin, TX 78721
Tyler L
Job Details: 03/10/2022
"Arrived on site for complaints of same error code. Installed new control board and tested. No error code showing. Set pre heat to 350 and monitored. No issues at this time, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Austin, TX 78759
Scott
Job Details: 03/10/2022
Arrived on site for turn table making noise . Found rollers on ring has a flat spot . Replaced ring . Unit is performing normally. Job complete
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Austin, TX 78759
Scott
Job Details: 03/10/2022
Arrived on site for screws falling out and off balanced loads . Found cabinet bent at left foot front with broken welds . Also back support is bent in about an inch or more . Will need cabinet to correct off balance loads . Ordering cabniet and second tech . All else checked normal. No water leaks detected at time of service. Call to set return. ; ordrng 1 2man and 1 W10676680 (Cabinet white)
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Belton, TX 76513
Jonathan M
Job Details: 03/10/2022
Arrived on site for a trash compactor is not turning on. Inspected unit and work area. Confirmed the customers complaint and found the start switch would not click and was tough to push in. Replaced on and off switch and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Temple, TX 76502
Jonathan M
Job Details: 03/10/2022
"Arrived on site for refrigerator thats not cooling either section. Inspected unit and work area. Found the compressor not running but all other fans running. Found the starting device attempting to start the compressor but the compressor getting overly hot and then cutting off power. Attempted to switch it out with a truck stock starting device and noticed the same problem. The unit will need a new compressor, die dryer, and access valves plus all lock ring parts. The office will need to contact the customer about a return date due to several out of stock and PSP items. Please schedule service for at least two hours on return visit.; ordrng 1 W11370574 (Compressor) and 1 W11504415 (Suction tube to compressor) and 1 W11504431 (High pressure side to compressor coupler) and 1 W11506619 (Suction line to evaporator coupler) and 1 W11504433 (Heat loop to drier coupler) and 1 W11504447 (Capillary tube to drier coupler) and 1 W11109499 (Drier) and 1 W11506635 (Access valve) and 1 Lokring (Lokring kit) and 1 R600kit (R600 kit)"
We serviced a
SAMSUNG WASHER
Model WF42H5200AP/A2
Near Austin, TX 78739
Brandon
Job Details: 03/10/2022
"Arrived on site for customer complaint of unit not draining, found drain hose was 2.5 feet into wall drain and the wall drain was backing up, I adjusted wall drain, unit tested good.
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/10/2022
"Arrived on site for customer complaint of agitator cap loose and falling off during a cycle. I added some silicone sealant to agitator cap to create a better seal, unit tested good."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/10/2022
"Arrived on site for customer complaint of unit not turning on after customer left door open to vent. When I arrived, customer had oven somewhat disassembled where thermal fuse was visible. I tested fuse, fuse tested bad,
We serviced a
WHIRLPOOL WASHER
Model LAT2600AAE
Near Austin, TX 78738
Brandon
Job Details: 03/10/2022
"Arrived on site for customer complaint of unit not spinning, found failed motor, I replaced motor, unit tested good.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Austin, TX 78738
Brandon
Job Details: 03/10/2022
"Arrived on site for customer complaint of unit not turning on, found failed console, I replaced console, ran diagnostic tests on hot and cold valves, drain pump, agitation, and spin, unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Austin, TX 78704
Tyler L
Job Details: 03/10/2022
Arrived on site with JI to install previously diagnosed parts. Found the unit could not unstacked until the closet door is removed. Attempted to work around it but was unsuccessful. Advised home owner that the door will need to be removed I order for us to gain access to the unit. Office to reschedule.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78738
Brandon
Job Details: 03/10/2022
"Arrived on site for customer complaint of unit leaking, found leak coming from drain extension, I replaced extension, unit tested good. Customer does have some floor damage to the leak from the unit."
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Spicewood, TX 78669
Brandon
Job Details: 03/10/2022
"Arrived on site to replace failed modules, after replacing, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Georgetown, TX 78626
Gerry C
Job Details: 03/10/2022
"Arrived on site to inspect grinding noise, unit had items in it an was unplugged, I plugged it back on and was stuck on flood mode. I was able to deactivate flood mode and enter service test mode, there where no stored error codes and all functions of the machine where present. Machine was badly set up and would rock from the FR corner to the LR corner and the basket was nearly touching the inner front panel. I corrected the chassis set up, centering the basket with in the chassis and ensuring equal weight on all the legs. Operational test good, no leaks observed during service. Drain security strap added."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Georgetown, TX 78626
Gerry C
Job Details: 03/10/2022
"Arrived on site to help CX install bypass valve for water filter, alll operational is good, no leaks observed during service. Job complete."
We serviced a
MAYTAG REFRIGERATOR
Model MFD2562KES
Near Georgetown, TX 78633
Gerry C
Job Details: 03/10/2022
"Arrived on site to inspect no ice and water, old filter was stuck and housing was slightly knock off, removed old filter and replaced with a new one that CX Provided, purged the new filter and verified ice maker filled. No leaks observed during service, job complete."
We serviced a
WHIRLPOOL WINE COOLER
Model WUB50X24HZ01
Near Georgetown, TX 78633
Gerry C
Job Details: 03/10/2022
"Arrived to inspect door closing issue. I found the door lower hinge assembly was bent and after correcting, the door operated as designed. Operational test good, no water connections to unit."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ0
Near Georgetown, TX 78626
Wesley
Job Details: 03/10/2022
Arrived onsite for crack and found cracked vent grille. Ordering grille to replace. Office to reschedule ; ordrng 1 W11249298 (Vent grille)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB02
Near Georgetown, TX 78628
Wesley
Job Details: 03/10/2022
Arrived onsite and found icemaker mold slowly leaking. Also found freezer LED failed. Provided customer instruct on icemaker and ice in maintenance. Customer will consider options prior to possible move before repairing.
We serviced a
GE DISHWASHER
Model DDT595SMJ0ES
Near Temple, TX 76502
Jonathan M
Job Details: 03/10/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Remove the dishwasher from the cabinet and found water leakage from the diverter assembly and the washer pump motor. Replaced both and tested the unit. The unit began to work in operate as designed with no leaks present. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Temple, TX 76502
Jonathan M
Job Details: 03/10/2022
"Arrived on site for a washing machine that is not spinning out clothes and is not completing cycles. Inspected unit and work area. Found unit was a residential washer sitting in a commercial sitting at a nail, spa, and salon business. Ran the unit through a spin and found the basket wobbling inside the tub during the spin. Remove the agitator and confirmed that the hub assembly had been stripped. Replaced the hub and test the unit. The unit still had issues. I spoke to claims and was advised that being the C unit was in a commercial setting, it voided the warranty and not proceed with any further repairs. I called whirlpool Techline and spoke to Sterling SR# 7733153831. He advised that per their warranty, whirlpool would not authorize any repairs done on this unit due to using this in a way that voids their warranty. The customer was aware of the situation and advised that he would buy himself a new washer. I didnt warn the customer that they would need a commercial washer for the type of wash cycles they need to use for their business. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Temple, TX 76502
Jonathan M
Job Details: 03/10/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the filter head and reservoir assembly and tested the unit. The unit began to operate and dispense water as designed. Call complete.
We serviced a
GE DISHWASHER
Model GSD1200T64
Near Temple, TX 76502
Jonathan M
Job Details: 03/10/2022
"Arrived on site for a dishwasher that is not filling. Inspected unit and work area. Confirmed the customers complaint and remove the bottom cover. Check voltage to the fill valve during the normal wash and quick wash cycles. Found only up to 11 V going to the valve during the fill portions. I checked the float switch and found continuity through the float switch. Spoke to JC and was advised the issue would either be with the timer or the cycling switch. Ordering both parts but the office will need to contact the extended warranty about repair due to both parts being out of stock and discontinued. If parts can be found and authorization is given, please contact the customer about a return date.; ordrng 1 WD21X0760 (Timer) and 1 WD21X0724 (Cycling switch)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Georgetown, TX 78628
Wesley
Job Details: 03/10/2022
Arrived onsite for not washing and found unit operating with failed sump and motor. Replaced sump and motor assembly. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Georgetown, TX 78628
Wesley
Job Details: 03/10/2022
"Arrived onsite and found error codes indicating a faulty door lock. Unable to replicate failure, however customer wats to replace latch assembly anyway. Replaced latch and calibrated. All checks good. Unit is now operating as designed. Advised customer on repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Georgetown, TX 78628
Wesley
Job Details: 03/10/2022
Arrived onsite for filter hanging open. Found cracked bracket clip. Replaced bracket. Unit is now operating as designed. All checks good.
We serviced a
KENMORE WASHER
Model 110.477817
Near Leander, TX 78641
Jonathan S
Job Details: 03/10/2022
"Arrived on site for washer maintenance. Inspected unit and work area. Found minor wear and tear to door bellow, no holes visible. Found no zip tie to drain line. Performed diagnostics mode and tested operation and found all components operating. Recommend to cleaned drain pump filter and remove old water. Gained access to filter house and removed filter and water. Cleaned filter house and dispenser. Assembled unit and ran cleaning cycle. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/10/2022
"Arrived on site for refrigerator not dispensing water or ice. Inspected unit and work area. Found crisper shelf not setting correct and not allowing door to completely engage door switch. Adjusted shelf and tested dispenser. Found unit dispensing as designed. Found deli drawer lid not attached. Found right end cap broken. Will need to replace cap to correct lid; ordrng 1 W10874836/rightside (End cap)"
We serviced a
KENMORE WASHER
Model 796.4137321
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/10/2022
"Arrived on site to install previous diagnosed part. Disassembled unit to gain access to bellow. Removed failed bellow and attempted to install new. Found new bellow was to big, found all hoses matched up on new bellow but different size. Reach out to part department (SR). Will need to place in parts research to verify correct part. Office to schedule return. Installed old bellow and assembled unit. Tested operation and found unit is working but still dripping from bellow. Advised customer if must use to monitor. ; O-emld tckt"
We serviced a
SAMSUNG WASHER
Model WA50R5200AW
Near Georgetown, TX 78626
Jonathan S
Job Details: 03/10/2022
Arrived on site for washer not spinning. Inspected unit and work area. Found tub leaning back. Performed diagnostics mode and tested operation. Found failed suspension rods. Will need to replace all 4.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/10/2022
"Arrived on site for dishwasher not washing dishes. Inspected unit and work area. Performed diagnostics mode and found fault code F7-E1 heating circuit. Monitored test cycle and found wash motor not activating. Measured voltage to motor and found 120 volts. Measured motor resistance and found opened/ failed. Found sump assembly cover under Appliance Express warranty. Removed failed sump and installed new. Assembled unit and performed diagnostics mode. Monitored test cycle and observed for possible water leaks. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Austin, TX 78744
Noah D
Job Details: 03/10/2022
"Arrived on site to inspect unit for not washing correctly and not draining, upon inspection found the units control board causing issue with the drain cycle which caused the long drain and screech. Replaced control board and tested. No screech or long drain showed up in testing. Complete"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78744
Noah D
Job Details: 03/10/2022
"Arrived on site to inspect unit for not agitating correctly. Upon inspection found the unit working and all parts moving normally, customer had pulled fabric from agitator previously, tested washer with no issue. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGW3
Near Austin, TX 78702
Noah D
Job Details: 03/10/2022
Arrived on site to inspect unit for not closing and starting. Upon inspection found the unit not installed and the screws are in the way of the seal. Removed screws and unit closed normally. Customer must have the unit installed correctly. Complete
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Austin, TX 78701
Noah D
Job Details: 03/10/2022
Arrived on site to inspect unit for not drying normally. Upon inspection found the units filter covered in a bit of hair and the unit heated normally. Outlet was 212v instead of 240. Heat was normal. Instructed customer on use. Complete
We serviced a
GE DRYER
Model DCVH480EK0WW
Near Austin, TX 78703
Noah D
Job Details: 03/10/2022
"Arrived on site to inspect unit for not running without a squeaking noise, upon inspection found the main idler covered in gunk. Replaced full pulley system and squeak went away. Complete"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS01
Near Burnet, TX 78611
Lou
Job Details: 03/10/2022
"Arrived on site to inspect microwave error codes. Upon further inspection, I found the unit with power and no error codes displayed. Using my microwave tester, I tested the unit and after approximately 10 seconds (when heating components came on) the unit stopped and showed error code F1E5. Pulled the unit rom the cabinets and removed the top panel to inspect. I found the 4903 relay burnt on the main control. I removed and replaced the main control and retested and unit is operating as designed. Once I had the unit back in its spot, I retested and it continues to operate as designed. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Burnet, TX 78611
Lou
Job Details: 03/10/2022
"Arrived on site to inspect dryer not working. Upon further inspection, I attempted to test the unit and it failed. I removed the back panel and the terminal block cover and found the block not wired correctly. Corrected the wiring and retested and still no operation. Tested voltage at the block and got 0 volts. Customer cycled power at the breaker and I retested and unit is operating as designed. Recommended replacing the breaker. No lint observed during service, job completed."
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78704
Noah D
Job Details: 03/10/2022
"Arrived on site to inspect unit for not illuminating main cab, upon inspection found the units upper right, lower right and freezer lights out. Used 4 modules. All lights returned. Complete"
We serviced a
JENN-AIR RANGE
Model JDRP436HM00
Near Austin, TX 78704
Noah D
Job Details: 03/10/2022
"Arrived on site to inspect unit for not heating normally. Upon inspection found the units heating cycles about 10 degrees off and not being able to keep up with original temp. Relays are cycling in control when issue is present, ordering control. Office to reschedule ; ordrng 1 W11334164 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Austin, TX 78746
Kevin
Job Details: 03/10/2022
"Arrived on site and found interior lights are out, replaced several LED modules and they are now working properly, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Austin, TX 78731
Kevin
Job Details: 03/10/2022
"Arrived on site and inspected Refrigerator and found no ice production, test 56 is showing E5. Ran test 57 and Icemaker cycled properly. Ran test 45 and valve actuated but theres no water filling icemaker. Disconnected waterline from valve and ran test 45 again and valve is dispensing water. Found waterline is frozen where it enters icemaker. Waterline heater is showing 25 ohms. Used steamer to thaw it and ran test 45 again and icemaker filled properly. Added some Permagum around 90? angle to act as insulation. If issue happens again will need to bring back water fill tube heater and control board."
We serviced a
KITCHENAID VENTHOOD
Model KVWB606DSS3
Near Pflugerville, TX 78660
Joe Z
Job Details: 03/10/2022
Arrived onsite for vent hood with working light but fan does not turn on. Upon arrival inspected wiring and found harness from control to fan motor was not connected. Secured the harness connection and tested unit. All 3 speeds operate as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pflugerville, TX 78660
Joe Z
Job Details: 03/10/2022
Arrived onsite for unit with no power. Upon arrival checked voltage and have 120 from supply to junction box. Found wire at junction box was not connected. Secured wiring connectors and tested unit. Unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Coupland, TX 78615
Joe Z
Job Details: 03/10/2022
"Arrived onsite to install previously diagnosed parts. Installed all 3 adhesive strips, spark module, and name plate. Unit now sparks and operates as designed. No gas leak detected at this time. Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18PNTS0
Near Cedar Park, TX 78613
Kimo
Job Details: 03/10/2022
Arrived onsite for ice machine freezer in water in reservoir. Upon arrival I put unit Into diagnostics and tested all components and found that the reservoir drain pump not running. I quoted customer for pump R/R customer agreed and paid service fee $139.99+ taxes with card. $235.52 due on return. I am ordering 1x Resevoir drain pump. Office to reschedule ; ordrng 1 WP2313705 (Drain pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Belton, TX 76513
Jonathan M
Job Details: 03/10/2022
"Arrived on site for a refrigerator that has lights out in the freezer and refrigerator sections. Inspected unit and work area. Confirmed the customers complaint and replaced the freezer module. All the lights in the freezer and refrigerator began to illuminate as designed. Per the special project S191AQ, the labor and parts are covered by he manufacturer.
We serviced a
KITCHENAID WINE COOLER
Model KUBR314KSS00
Near Austin, TX 78717
Kimo
Job Details: 03/10/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed new toe grill and switch box. And tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Buda, TX 78610
Noah D
Job Details: 03/10/2022
"Arrived on site to inspect unit for not making ice and causing water leaking in ice bin. Upon inspection found the icemaker hopper full of ice and causing the leak, replaced valve and tested water. No leaks found, ice maker turned normally. Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8800YC0
Near Austin, TX 78741
Kevin
Job Details: 03/10/2022
"Arrived on site and found water customer is hearing when basket is moved is liquid ballast inside of basket and remaining water after drain pump finishes running. Removed tub ring and ensured there is no extra water after drain pump stops. Ran automatic test cycle and found aroma customer is smelling is likely coming from standpipe. Did not find any issues with washer,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78741
Kevin
Job Details: 03/10/2022
"Arrived on site and replaced icemaker, sent a short video to KB/service management of it working properly, job complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Buda, TX 78610
Kevin
Job Details: 03/10/2022
"Arrived on site customer complaint is washer will not select a cycle. Found washer is sharing an outlet with two other items. Set it into a diagnostic cycle and found saved error code for unbalanced load, ran test 51 and it completed properly. requested that customer duplicate how they begin a load and saw customer is not holding start button down until washer starts. Showed customer how to operate control panel. Recommended that washer should not share an outlet or a circuit in the house with other items. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Kyle, TX 78640
Noah D
Job Details: 03/10/2022
"Arrived on site to inspect unit for ice buildup and found the top left corner frosted. Upon inspection of the gear shaft I found the basket was off center and causing the left side of the drawer to stick out and cause frost. Realigned the drawer and the seal was perfect, cleared ice for customer. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78717
Kimo
Job Details: 03/10/2022
Arrived onsite for dishwasher not drying properly. Upon arrival I ran unit in diagnostics and found unit operating as designed. Upon further inspection I found that the customer is using a high concentration detergent. I advised customer to to switch to a less concentrated detergent and use less of it to help with drying along with running hot water at the tap before running the DW. Job complete
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Pflugerville, TX 78660
Joe Z
Job Details: 03/10/2022
"Arrived on site for Dryer is running twice as long as it should after the clothing is already dry. Moisture sensor not functioning? Clothes are dry at 30 min point, but dryer runs for another half hour at-least,but up to an hour. Upon arrival called tech line for assistance. Tech checked ohms at thermistor and was normal checked pad sensor and was normal. Tech advised that unit is operating as designed. Tech gave RS#7733148582. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH2175XVS2
Near Round Rock, TX 78665
Wesley
Job Details: 03/10/2022
Arrived onsite for failing to run a cycle and found bad lower interlock switch. Replaced switch and tested. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
GE WASHER
Model GTW460ASJ5WW
Near Round Rock, TX 78664
Wesley
Job Details: 03/10/2022
Arrived onsite to replaced transmission kit and was unable to remove seized nut. Ordering GE spanner tool. Ordering basket as the basket is cracked and will ruin clothing. Returning to complete transmission parts. Office to reschedule. ; ordrng 1 GeSpannerTool (Ge spanner tool) and 1 WH45X26175 (Basket)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX305ESS1
Near Round Rock, TX 78681
Wesley
Job Details: 03/10/2022
Arrived onsite and found broken grid causing the sheets to stack and not cube. Replaced grid. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78633
Gerry C
Job Details: 03/10/2022
"Arrived to instal previously diagnosed and ordered parts. I removed the unit from its installation and replaced the tub and tube assemblies. I installed the updated heating element into the chassis and reinstalled. Operational test good, no leaks observed during service. Technical Service Pointer #: W11540964 and Special Project code S17304"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Hutto, TX 78634
David S
Job Details: 03/10/2022
Arrived on site for microwave vent light burning out frequently. I inspected the unit and work area. I found the bulb burnt out. I tested voltage to the bulb while the vent light was set to off. I found 120vac. I set the unit to half and high and found no voltage change. I tested voltage to the bulb directly from the control and found the same. I tested the harness for a short and found none. I quoted customer for a new control. The ; ordrng 1 W11552018 (Main control)
We serviced a
MAYTAG DRYER
Model MDE9606AYW
Near Georgetown, TX 78628
Gerry C
Job Details: 03/10/2022
Arrived to inspect dryer not restarting after load complete. The CX described an issue where the dryer would not restart without letting it cool. I made an inspection of all thermistors and other thermal safety devices and removed a large amount of debris from the motor assy. I removed moderate lint from within the chassis and tested vent airflow. The venting of the home was highly restricted and I advised the CX to have it professionally cleaned. The electronic control had two clear cold solder joints and I re-soldered. Operational test with the vent off very good and the unit heated and cycled as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Round Rock, TX 78665
David S
Job Details: 03/10/2022
Arrived on site for dryer not turning off and dry times being longer. I found the dryer vent full of water indicating a restriction in the exterior vent. I found the main switch timer receiving power and not rotating. I quoted the customer for the timer I installed a new timer and tested the unit. I found it working as designed. I recommend the customer have vent wizard come out and clear the exterior vent. Customer paid in full with credit card. Job complete.
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Austin, TX 78729
Scott
Job Details: 03/10/2022
Arrived on site for no response washer . Found ui would power up and down but not able to change cycles or start . Ordering console . Call to set return ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78726
Scott
Job Details: 03/10/2022
"Arrived on site for water lines frozen over and stuff freezing in fresh food . Fridge is set at recommended temps . Ran temp checks fresh is at 31 ,freezer is -2. Fan are working properly . No frost build up in either section. Thermistor checked with in range . Ordering UI and main control. Will also order thermistors to have on hand if needed . No water leaks detected at time of service. ; ordrng 1 W11504919 (Ui) and 1 W11512425 (Control) and 1 W10316760 (Fresh thermistor) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austin, TX 78726
Scott
Job Details: 03/10/2022
Arrived on site for control not responding to commands. Did take couple tries to get into diagnostics. Some buttons would respond only couple of times . Ran diagnostics got UI error . Replaced ui . Ran diagnostics and all checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS02
Near Bee Cave, TX 78738
Leonardo
Job Details: 03/10/2022
Arrived on site to test unit for shorted keypad error code. Will need to replace control panel. Ordering new panel W11086141 under 5 year warranty and labor. Office to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Austin, TX 78732
Scott
Job Details: 03/10/2022
Arrived on site for burner not igniting . Found broiler not fully igniting . Tube is missing air cock . Ordering broiler tube . No gas leaks detected at time of service. Call to set return date. ; ordrng 1 WP8054078 (Broiler)
We serviced a
LG DRYER
Model DLEX8100V
Near Austin, TX 78750
Scott
Job Details: 03/10/2022
"Arrived on site for loud scraping noise found rear felt on drum had worn thru and cut into rear bulkhead ; ordrng 1 4036EL3001B (Rear seal) and 1 MJT62002901 (Read bulk head)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Austin, TX 78735
Luis
Job Details: 03/10/2022
"Arrived on site for ice build up in freezer section. Found ice forming on right side,checked door seal gap between gasket and cabinet,adjusted door checked door operation good,checked door seal good."