Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8257 customer reviews

Steve C.

Steve C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for the unit is not working properly. Found the unit wash plate spins freely. Remove the bolt from the wash plate But unable to remove the wash plate. Found the wash plate has seized on to the shaft. Found the unit will need a new outer tub, inner tub, gear case, filter, and screw. Will also need the parts previous tech ordered. Also the unit will need a new valve due to cross thread. will need to get ordrng 1 W10512161 (tub asm) and 1 W10752719 (basket) and 1 W11089264 (FILTER) and 1 W11127357 (housing VALVE) and 1 WP8533928 (screw)"

Near Crossvine Way, Pflugerville, TX 78660
Paul R.

Paul R.

OVEN KITCHENAID KEBS109BSS00 Arrived onsite for the oven that’s completely non-responsive. I found the control panel thermal fuse open causing the issue.. I replaced the thermal fuse and tested the oven. The oven is heating and working as designed. Call complete.

Near Mandeville Cir, Austin, TX 78750
Jonathan  S.

Jonathan S.

DRYER MAYTAG MEDB765FW0 "Arrived on site for dryer making grinding noise. Per diagnostics and tested unit. Found noise coming from blower wheel. Gained access to blower wheel and found shaft on motor stripped and not allowing blower wheel to stay on. Removed blower wheel and motor, installed. Tested operation. All tested good."

Near Lathrop Ave, Pflugerville, TX 78660
Kevin B.

Kevin B.

WASHER MAYTAG MVWB765FW1 "Arrived on site and inspected washer and found error code for long fill, found that cold water valve Is not operating properly. Found voltage to valve is correct. After replacing a valve water pressure is now constant. No water leaks from connections at time of service, job complete"

Near Morningside Dr, New Braunfels, TX 78132
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site to diagnose an ice machine that is not producing ice. Found start relay for compressor not switching to run winding causing compressor not to run. Replaced relay from personal stock and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near La Serena Loop, Horseshoe Bay, TX 78657
James C.

James C.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site and installed new mullion. Tested operation and found unit working properly. Job complete

Near Dusty Bend, Leander, TX 78641
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT730PAHZ "Arrived on site for unit not dispensing soap. Found soap door jammed, removed dispenser and replaced and tested good, no leaks on site"

Near Millwright Pkwy, Austin, TX 78750
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on job for complaints of warm in refrigerator. Found cover blockage with ice no air flow. Customer will defrost unit for access. ;

Near Razzmatazz Trail, Buda, TX 78610
Jonathan  S.

Jonathan S.

REFRIGERATOR FRIGIDAIRE GLHS68EGPB1 "Arrived on site for refrigerator water paddle broken, flapper door not shutting and not making ice. Found actuator broken on dispenser (see SD-QuickPic). Performed diagnostics and cycled ice maker, found no water getting to ice maker. Found no water filter in unit. Tested inlet valve and found voltage present. Gained access to ice door and found spring disengaged. Corrected spring and tested. Will need to replace actuator for water dispenser. Customer will have water in place on return. Will return with ice maker and inlet valve if needed. ; ordrng 1 241685703 (actuator,water blk) and 1 242252702 (valve) and 1 5303918344 (ice maker assy)

Near Hanstrom Dr, Hutto, TX 78634
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived onsite for customer complaint of OTR microwave not venting properly. Tested vent van. Found fan moving air as intended. Inspected venting and found all installed correctly. Advised customer that unit is venting as it should. No other issues found.

Near Crockett Loop, Georgetown, TX 78633
Al R.

Al R.

WASHER WHIRLPOOL WFW92HEFW0 Arrived to inspect washer F9E1 error codes. Confirmed the complaint and removed and replaced the water level switch and pump.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE

Near Cardinal Drive, Kempner, TX 76539
Al R.

Al R.

DRYER MAYTAG MED5500FW0 Arrived to inspect dryer making rattling noises. Confirmed the complaint and disassembled the unit and found a massive lint buildup on the blower housing and wheel. Customer vacuumed the excessive buildup off. Reassembled the unit and now unit sounds and operates as designed.Customer satisfied.JOB COMPLETE

Near Wells Dr, Kempner, TX 76539
Brandon C.

Brandon C.

RANGE JENN-AIR JGC3536GS00 "Arrived on site for customer complaint of cooktop not igniting all burners, found short in ignition switches, and spark modules, water boiled over and shorted them. Ordering switches and spark modules ; ordrng 1 and 1 W11043536 (harns-wire)"

Near Cades Spirit Bend, Austin, TX 78738
Al R.

Al R.

FREEZER WHIRLPOOL WZC3122DW01 Arrived to inspect chest freezer with no light operating.Checked the bulb at the socket and bulb was good. Checked voltage at the switch and got NO READING OF 120 volts.Removed and replaced the both the socket and switch.Called tech line and spoke with ROBERT TECH LINE

Near US-190, Lometa, TX 76853
Thomas L.

Thomas L.

REFRIGERATOR GE ZISS48ONXASS Arrived on site for no cool condition. Found unit was off. Turned unit on. All started except the compressor. Compressor then started at a very sluggish speed and sound and the it shut off. Did this several times. Unit will need a compressor. 1 SF8404 (VALVE) and 1 WR87X10111 (compressor)

Near River Down Rd, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT771RWYB01 Arrived on site for no cool. Diagnosed defrost control not exiting out of defrost cycle. Removed failed defrost control installed new defrost control powered unit on compressor and fans powered on.

Near Wiley Way, Austin, TX 78747
Tyler B.

Tyler B.

OVEN WHIRLPOOL WFG505M0BS3 "Arrive on site for glass door exploding, found door glass broken, was supplied with inner glass but unit needs outer glass, no leaks on site ; ordrng1 W11176456 (glass-door)"

Near Collindale Dr, Austin, TX 78753
Paul R.

Paul R.

DISHWASHER GE ZDT975SPJ0SS Arrived onsite for the dishwasher not draining properly. I found the drain pump running but not pumping water. The drain pump and hose clamps will need to be replaced Ordering clamp and marking the drain pump as UORV. ;

Near Morning Moon Cir, Austin, TX 78732
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUIC18PNZS0 Arrived on job for complaints of making ice then all melt. Found the on/off button blinking. TEC sheet says bin thermistor bad. Replaced thermistor and light return to normal.

Near Talbot Ln, Austin, TX 78746
Steve C.

Steve C.

DISHWASHER FRIGIDAIRE FDB750RCB0 Arrived on site for the units upper spray arm will not rotate. Tested the unit and found the lower spray arm will turn and not the upper. replaced the feed tube and unit is still not working properly. The unit will need a new sump and will use the motor on the next visit.ordrng 1 154365902 (housing/sump)

Near E Logan St, Round Rock, TX 78664
Arthur B.

Arthur B.

DRYER MAYTAG MEDB835DW4 Arrived onsite for customer complaint of dryer not coming on. Was not able to enter diagnostics. Removed an replaced overlay assembly. Reassembled and ran diagnostics. Cleared error codes and tested unit. Unit heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Sobrante Rd, Belton, TX 76513
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to diagnose fridge building moisture in ff side. Found a gap between mullion and door gasket. Found the top of cabinet is bent causing ff door to not seal properly. No repair for this issue. Called source spoke w/ sterling,

Near E 19th St, Georgetown, TX 78626
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site and found all led lights not coming on. I found the led control module has failed. Installed new control and tested. Unit working properly. Job complete

Near Parkwood Dr, Leander, TX 78641
Scott  M.

Scott M.

DRYER AMANA NED4655EW1 "Arrived on site for not drying properly. Unit is heating up . Ran air flow test , found hose in back is too long and pinched off . Recommended to customer to shorten length . all else checked normal . Job complete ."

Near S MoPac Expy, Austin, TX 78749
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher no operation. Upon further inspection, I placed the unit in diagnostics with no rob codes showing. When the unit was to dispense water into the tub, nothing happened. I found that the water at the valve under the sink was shut off. I turned the water back on and the unit operated as designed. The customer advised that they recently had a water softener and osmosis system placed into the home and the plumber must’ve turned the water off and didn’t turn it back on. No water leaks observed during service. I made recommendations for detergent and rinse aid use and use & care tips. Job completed."

Near Lavon Bend, Austin, TX 78717
Lou S.

Lou S.

DISHWASHER MAYTAG MDB8959SBS0 "arrived on site to inspect dishwasher noises. Upon further inspection, the customer advised that the unit is making a loud grinding noise. I placed the unit in diagnostics and tested. Unit operated as designed, but the motor was making a loud noise as if it were going bad. No error codes showed. Customer advised that they could smell a bad odor coming from the unit and noticed food particles in the disposal after the unit drained. I checked the drain area and found no debris. I advised that the bad odor could be coming from the units drain area as approximately one cup of water will remain in the drain area unless they hit the cancel button at the end of a cycle to engage the drain pump to drain most of the water out of the unit. I advised that approximately one inch of water will remain in the drain area. I removed the outer door panel to inspect the control and dispenser ad harness. All checked good. No water leaks observed during service, job completed

Near Savannah Heights Dr, Austin, TX 78717
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived onsite for the refrigerator with torn gaskets. I found the right RC gasket torn. I replaced the gasket. Call complete.

Near VLG O THE HLS, TX 78738
Joel G.

Joel G.

WASHER MAYTAG MVWB835DW1 "Arrived on site to diagnose washer leaking. Ran diags and found water inlet valve leaking. Replaced valve assy, ran unit and verified no water leaks at time of svc call. Secured drain."

Near Maple St, Georgetown, TX 78626
Thomas L.

Thomas L.

DISHWASHER GE GDT720SSF0SS Arrived on site for leaking water onto floor. Tested unit and found no water leaking. Did see where the gasket looked loose at right side.

Near Big Spring St, Georgetown, TX 78633
Tyler B.

Tyler B.

DRYER AMANA NED4655EW1 arrived on site for unit not spinning, found sock stuck in blower wheel, removed and tested good."

Near W Parmer Ln, Austin, TX 78729
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I found, what looked like, a burn spot on the element. I placed the unit in diagnostics and it showed error code F7E1-element has been turned off by the control. I cleared the code and continued with testing. Unit operated as designed and the element showed 7-9amps. To eliminate future issues, I removed and replaced the sump/motor assembly and element. Tested the unit and during testing, the drain pump began to leak water. I stopped the testing and using my wet vac, I removed all the water from the unit. Using a drain pump (W10876537) I replaced the old part and tested and the unit operated as designed. No water leaks at the end of service, job completed.

Near Anna Ct, Cedar Park, TX 78613
Brandon C.

Brandon C.

DRYER ELECTROLUX EFMG617STT0 "Arrived on site for customer complaint of noise issues, found multiple problems, found drum wheels flattened which caused damage to the drum, also found crack in blower wheel, ordering drum, drum wheels, and blower. ; ordrng 1 137610710 (dsp drum)

Near Lukas Trail, Dripping Springs, TX 78620
Steve C.

Steve C.

ICE MACHINE KITCHENAID KUID508ESS2 Arrived on site for the unit will not turn on. Tested the unit and found the external drain pump will not come on. Found the external drain pump is Defective. Replace the external drain pump and tested unit. Unit works properly and all water connections were dry at the time of service.

Near Honey Cove, Pflugerville, TX 78660
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUID508ESS0 Arrived on site to replace water tube assembly and water level sensor for ice machine. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near US-281, Marble Falls, TX 78654
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH31017HB0 Arrived to inspect microwave issues. Confirmed the complaint and removed and replaced the interlocks and fuse.Reassembled the unit and unit tested as designed with the water cup test.JOB COMPLETE.

Near Corinne Dr, Killeen, TX 76549
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on job for complaints of leaks. Found drain in refrigerator blocked. Removed ice and test drain. No additional leaks detected at time of service

Near Sundown Pkwy, Austin, TX 78746
Arthur B.

Arthur B.

DISHWASHER AMANA ADB1400AGW1 Arrived onsite for customer complaint of rinse aid not dispensing on dishwasher. Removed panel and found solenoid shorted. Removed and replaced dispenser. Reassembled. Tested dispenser in diagnostics. Unit dispenses as intended. No other issues found. All water connections were dry at time of service.

Near Dan Moody Trail, Georgetown, TX 78633
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8500DW2 "Arrived onsite for customer complaint of top washer not starting and water in tub. Plugged unit in and found found lid latch clicking and water dripping. Removed and replaced water valve and lid latch. Reassembled and tested unit. Unit now fills,washes,drain and spins as intended. All water connections were dry at time of service."

Near Yaupon Ln, Georgetown, TX 78633
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher cleaning issues. Upon further inspection, I placed the unit in diagnostics with no error codes showing. Unit operated as designed with error codes at the end. I tested the element with my multimeter and it showed 7-9 amps. I made recommendations for detergent and rinse aid use as well as use and care tips. No water leaks observed during service, job completed."

Near Wilderness Path Bend, Cedar Park, TX 78613
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Remove and replace failed icemaker. All wire connections are dry

Near Briar Park Dr, Georgetown, TX 78626
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT720PADM3 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the dispenser and ran diagnostics to test the unit. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.

Near Stonecreek Pl, Round Rock, TX 78681
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFC7500VW2 Arrived on site and tested washer. Complaint of clothes sometimes soggy after wash. Tested unit and found good drain and full spin speed capability. Found drain clogged ad cleared filter. Advised customer on findings and no parts needed after reset. All checks good.

Near Bowie St, Austin, TX 78703
Joel G.

Joel G.

OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to install parts ordered by previous tech. I verified a lower oven cooling fan error, replaced fan, ran unit and verified temps and operations. Informed customer of how to use oven and preheat temps, options, etc.

Near Stanyan Dr, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL GU2275XTVY0 Arrived on site to test unit for panel not responding. Test unit and found bad panel replaced panel. Test unit after replacing panel and unit test good job complete no leaks present at this time.

Near Brady Ln, West Lake Hills, TX 78746
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD93EC0AS01 Arrived on site to test uni for food between doors glass. Removed glass doors and cleaned them unit test good job complete.

Near Prezia Dr, Austin, TX 78733
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no display in deli, found full of water, and wires too corroded to be used, to ok pics unit will need new drawer door to complete, no leaks on site ; ordrng 1 CNOTE (OFFICE RS) and 1 W10815669 (dor-fip ss)"

Near Highland Oaks Trail, Austin, TX 78759
Jonathan  S.

Jonathan S.

DISHWASHER GE GSD3361K55SS "Arrived on site for dishwasher leaving film on dishes. Performed diagnostics mode and tested mechanical operation. Found bottom spray not turning. Inspected spray and found not correctly connected to sump. Corrected spray arm. Found soap buildup in unit. Spoke with customer on hard water and soap usage. All tested good, no water present. Called tech support and Greg, went over diagnostics

Near Satellite View, Round Rock, TX 78665
Paul R.

Paul R.

COOKTOP GE JGP975SEK2SS Arrived onsite for the cooktop that continues to spark all the time. The unit was working as designed at this time when I powered it up and tested it. It was determined that moisture got in one of the switches when ms was cleaning the unit. Call complete.

Near Ranch Rd 2222, Austin, TX 78730
Al R.

Al R.

WASHER GE GTW330ASK1WW "Arrived to inspect washer not washing. Confirmed the washer would fill and sit. Took off the back drain hose panel, located the pressure hose and put a tiny drill bit size air hole in the pressure location. Reassembled the unit and unit now fills according to particular setting and unit now washes, drains and spins.JOB COMPLETE"

Near Carrollton Ave, Killeen, TX 76541
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRSC503ESS01 "Arrived on site for door issue. Found gap at door seal,remolded door seal checked door seal after adjusted gasket good door seal. Polished fresh food door no scratches on door."

Near Cedar Ridge Dr, Austin, TX 78741
Andy  B.

Andy B.

DRYER MAYTAG MEDX655DW1 Arrived on site for dryer not heating. Tested and inspected unit and found failed fuse. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Almquist St, Hutto, TX 78634
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for customer complaint of unit not heating, I reset control, tested elements, unit tested good."

Near Cabrillo Way, Bee Cave, TX 78738
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for customer complaint of unit not washing, found faulty wash motor, I replaced wash motor, unit tested good

Near Chalk Bluff Ct, Driftwood, TX 78619
Al R.

Al R.

DRYER AMANA NED4655EW1 Arrived to inspect dryer making noise.Removed and replaced the repair kit. Also reseated the rear drum gasket.Reassembled the unit and unit tested as designed.JOB COMPLETE.

Near Live Oak Ave, Waco, TX 76708
Kevin B.

Kevin B.

RANGE AMANA ACR4503SFB0 "Arrived on site and replaced control board diagnosed by previous technician, after replacement range is operating properly. Job complete."

Near Hickory Dr, Seguin, TX 78155
Kevin B.

Kevin B.

WASHER MAYTAG MVWB865GW0 "Arrived on site and inspected washer and found a pillow case has gotten stuck underneath agitator and was pulled almost completely between agitator and basket. Cleared pillowcase and replaced agitator to correct issue, ran test 51 and 52 to ensure washer is operating properly. No water leaks from connections at time of service, job complete"

Near Pine Meadow Rd, Seguin, TX 78155
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFG320M0BS3 Arrived onsite for dealer complaint of freestanding gas range not coming on. Tested unit and found all igniters and bake/broil igniters some on with no issues. Found no error codes as well. Unit works as intended.

Near S General Bruce Dr, Temple, TX 76504
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site and inspected refrigerator and found customer complaint is that freezer door has a pull on it, and should not be as difficult as it is to open and close. Customer is using display at retailer as a basis which is likely not plugged in has no suction on the gasket, spoke with tech line they did not recommend replacing any parts there is nothing that can change the function the refrigerator is operating normally

Near Oak Bluff Trail, New Braunfels, TX 78132
Paul R.

Paul R.

WASHER GE GTW460ASJ6WW "Arrived onsite for the washer not draining or spinning. I found the unit unplugged and when I plugged it in the drain pump came on and continued to cycle on and off. I entered diagnostics and this shut the pump off. I checked stored error codes and found a 17. Indicating the unit is not reaching full speed. Mr stated the unit is draining the water out correctly but the drain pump continues to cycle on and off and the unit will not spin. Mr also stated the unit will start the drain pump by itself hen plugged into power. I checked the basket and found it spinning freely. I found no water in the tub or basket. I ran service test 6, 7, 12, & 14. The unit filled, drained, and completed the spin cycle properly. I ran the speed wash and the unit completed the cycle and worked as designed. I called techline and spoke with Shawn. Shawn advised updating the software after explaining all of the circumstances to him. Ordering WH98R23015001 MODULE TL27 UPDATE 5.26.1.0 AND 3.

Near Andrew Dr, Spicewood, TX 78669
Robert J.

Robert J.

OVEN KITCHENAID KOSE500ESS02 Arrived on job to replace two and control after repair test operation. Heating normally.

Near Venezia, New Braunfels, TX 78132
Tyler B.

Tyler B.

REFRIGERATOR FRIGIDAIRE LFSS2612TE "Arrived on site for doors not aligned, found both hinges cross threaded on adjustable bolts , will need new hinges to complete no leaks on site; ordrng 1 242034601 (bracket-lower hing) and 1 242034604 (bracket-lower hing)"

Near High Point Dr, Round Rock, TX 78664
Steve C.

Steve C.

DRYER MAYTAG MGD8630HC0 Arrived on site for the unit has excessive vibration noise. Tested the unit and found the motor and blower is making a loud vibration noise. Replace the blower pads and motor and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Independence St, McDade, TX 78650
Arthur B.

Arthur B.

RANGE FRIGIDAIRE FFEF3016TSC Arrived onsite to install new oven handle and screws or oven door. Removed an replaced handle. Applied thread lock to screws. Handle now secured to door. No other issues found.

Near Patton Dr, Killeen, TX 76541
Brandon C.

Brandon C.

RANGE JENN-AIR JDRP548WP02 "Arrived on site at model home for complaint of oven not getting hot, i tested both ovens, Left oven needed calibration, after calibration unit tested good. This is a model home new home owners closing next week"

Near Osceola Trail, Austin, TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for right front burner sand left burner nor igniting right away. Test unit and found right burner ignitor was bad. Replaced burner head and burner cap and burner igniting right away. Test left front burner and found bad cap. Replaced cap test unit and unit test good job complete no leaks present at this time.

Near Landseer Dr, Austin, TX 78748
Brandon C.

Brandon C.

VENTHOOD UNKNOWN UXB1200DYS0 "Arrived on site for customer complaint of fan noise, found faulty blower motor, ordering part. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10294026 (blower-fan)"

Near Barton Bend, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site to test unit for unit not heating. Test unit and found unit having a high voltage problem. Removed unit from wall and test unit and found bad mag. Replaced mag test unit and unit making loud noise. Checked cap and found bad cap. Replaced cap and diode, test unit and unit test good unit is heating and no loud noise job complete."

Near Arcilla Street, Austin, TX 78741
Robert J.

Robert J.

MICROWAVE FRIGIDAIRE FGMV176NTF "Arrived on job to replace switches, holder and lever. After replacement of parts test operation."

Near Vista Breeze, Spring Branch, TX 78070
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED8000DW2 Arrived onsite for customer complaint of sock stuck in lint trap on dryer. Removed bulkhead and removed sock. Sock was wrapped around blower wheel. Inspected and blower wheel not damaged. Reassembled and tested. Dryer now come on as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Traci Dr, Copperas Cove, TX 76522
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and inspected refrigerator and found large amount of frost buildup on fresh food evaporator, but only the left 3/4 of it. Spoke with tech line and they recommended replacing the evaporator cover and adding screws at the top. No water leaks from connections at time of service, customer is aware of the frost expectations, they have done this once before. ; ordrng 2 12990511 (SCREWS)s and 1 W11211387 (COVER EVAP)"

Near Pioneer Rd, Seguin, TX 78155
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for rack stops missing, replaced stops and tested good, no leaks on site"

Near Moonstone Dr, Austin, TX 78729
Tyler B.

Tyler B.

DRYER MAYTAG MEDX6STBW1 "Arrived on site for unit not tuning off, found faulty timer replaced timer and tested good."

Near McNeil Dr, Austin, TX 78729
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFC130M0AB0 Arrived on site and found the right front element receptacle has burnt out bulb replaced receptacle and it is working properly but found cooktop hot light will not turn off. Will need to bring back and replace all infinite switches to correct issue.; ordrng 1 WP3148953 (switch-inf) and 1 WP3148953 (switch-inf) and 2 WP3149404 (switch-inf)s

Near Tonto Trail, Seguin, TX 78155
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FFHS2611LWF "Arrived on site for no cool. Removed evaporator cover found large ice ball on inlet to evaporator diagnosed refrigerant leak at evaporator unit will need evaporator,compressor and a uv drier.

Near Thannas Way, Austin, TX 78744
Robert J.

Robert J.

WASHER MAYTAG MVWB765FW1 Arrived on job for complaints of no spin. Found cloth blockage in hose. Removed and test. No leaks detected at time of service.

Near Upland Ct, Canyon Lake, TX 78133
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOD51EC0HS01 Removed and replaced control panel that fogged up during operation. Tested unit all operations are normal.

Near Twin Creekview Ln, Georgetown, TX 78626
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KSSC48QMS00 Arrived on site for no cool. Removed unit from enclosure found uv dye on manufacture lockring joint. Repaired leak vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly

Near Lago Viento, Austin, TX 78734
Clif L.

Clif L.

DRYER MAYTAG MEDC700VW0 Arrived on site to diagnose a dryer that is not completing cycles. Tested unit and found timer contacts shorted out causing intermittent operation depending on position of timer knob. Timer will need to be replaced to complete repairs..; ordrng 1 CNOTES (AUTHO NEEDED) and 1 WP8566184 (timer)

Near Tiffany Nicole St, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC500ESS01 "Arrived on site for ice build up in freezer. Found right corner of gasket not sealing due to mullion divider sticking further out then top liner causing door seal not to meet at top corner called tech support. Added perpagum under gasket to push out gasket,added sealer to gaps and remolded gasket.

Near Onion Creek Pkwy, Austin, TX 78747
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived onsite to install new RC thermistor harness to french door dual evaporator refrigerator. When arrived, unit was fully defrosted. Removed RC evaporator cover and found thermistor frayed. Removed and replaced RC thermistor harness. Reassembled. Tested unit. Unit began cooling immediately as intended. No other issues found. All water connections were dry at time of service."

Near Springwood Ct, Temple, TX 76502
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW7300XW0 Arrived on site for Noisey operation. Tested unit and found main tub seal and bearings have failed. The bearings and seals will need to be replaced. The washplate will also need to be replaced as it’s splines are worn and no longer fit the agitator shaft. Will also use hub for basket. 1 W11252784 (WASHPLATE )

Near Duck Creek Ln, Georgetown, TX 78633
Tyler B.

Tyler B.

ICE MACHINE WHIRLPOOL G15NDXZS2 "Arrived on site for unit making too much ice, ran diag and found therm faulty, replaced therm and tested good, no leaks on site"

Near Sun Tree Cove, Austin, TX 78730
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site to diagnose a washing machine that is not spinning properly. Tested unit and found hub assembly worn out causing out of balance loads. Replaced hub assembly and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Bellerive Dr, Pflugerville, TX 78660
Joseph C.

Joseph C.

REFRIGERATOR GE CYE22USHESS "Arrived on site for “measured fill not functioning correctly” complaint. Per my previous diagnosis, removed and replace valves, display panel, electronic controls(door) and filter manifold. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Stoney Ridge Bend, Del Valle, TX 78617
Paul R.

Paul R.

WASHER WHIRLPOOL WTW8900BC0 "Arrived onsite for the washer still leaking water. I ran the diagnostics cycle and the unit completed the cycle and there were no leaks. I had the customer run a normal cycle with some bedding to test the unit. I found the basket moving pretty good during the sensing cycle while filling thru the front dispenser and the unit started dripping at the bottom of the unit in the front under that dispenser. I lifted the top and could see where water was dripping down the tub. I need to replace the suspension, tub ring, and then seal the tub ring. Ordering c-notes & W10440786 SUSPENSION. Marking the silicone and tub ring as use on return visit.; ordrng 1 W10440786 (SUSPENSION)"

Near Cinca Terra Dr, Austin, TX 78738
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for clicking noise . Found a loose piece of tape in the back . Every time compressor kicked on the piece of tape would rattle and sound like clicking . Removed tape and noise is gone . No water leaks detected at time. Of service job complete .

Near Vail Ridge St, Austin, TX 78744
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL KCMS1555RBL2 "Arrived on site for microwave door not opening. Tested and inspected unit and found door open button dislocated and jammed. Removed part and reinstalled properly. Tested unit and all operations are normal.

Near Bully Hill Cove, Austin, TX 78759
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL KSSO42FMX02 "On site for microwave and was asked to look at refrigerator while on site for second appliance Was asked to inspect refrigerator gaskets. Found both door gaskets have damage. Worse damage on FC gasket.; ordrng 1 WP2266905 (GASKET )"

Near Bully Hill Cove, Austin, TX 78759
Al R.

Al R.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived to install previously ordered parts. Removed and replaced the UI and MCB.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.

Near Jami Ln, Waco, TX 76708
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KBSD608ESS00 Arrived onsite for the refrigerator not dispensing ice. I found the auger shaft had slipped down causing it to not engage the auger coupling. I adjusted the shaft and tested the unit. The unit is working as designed. Call complete.

Near Rocky Creek Blvd, Austin, TX 78738
Wesley P.

Wesley P.

DISHWASHER JENN-AIR JDB8700AWS4 Arrived onnsite for unit intermittently pausing during cycle. Unable to replicate symptom after reset. F6e2 only error code. Advised that in event of repeat failure unit will require latch and control. All checks good.

Near Bridle Path, Austin, TX 78703
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for broken latch replacement, replaced latch and tested good, no leak on site"

Near Hillrock Cove, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL W5CG3024XS00 "Arrived on site for cooktop sparking. Inspected unit and work area. Disassembled top and tested unit. Found spark module ground to frame and sparking to frame. Removed failed spark module and installed new. Tested unit found far back burner knob loose. Inspected valve and found screw loose. Tighten screws and checked for gas leak. Tested unit, all tested good. No gas leaks."

Near Monahans Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Arrived on site for water leaking. Found wood floors warping,uploaded pic to SD-QuickPic. Removed evaporator cover found union connector busted causing water to pour into evaporator drain and over flow drain pan under unit. Removed connector installed new connector powered unit on tested water dispenser no leaks; used 1 W10271543 (CONNECTOR) from stock"

Near Homedale Dr, Austin, TX 78704
Steve C.

Steve C.

WASHER WHIRLPOOL WTW8500DW1 Arrived on site for the unit will shut down after pressing start. Tested the unit and unit will display error code f5e2 lid lock. Replaced the lid latch and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Patton Cove, Bastrop, TX 78602
Jonathan  S.

Jonathan S.

COOKTOP KITCHENAID KICU500XBL01 "Arrived on site for error code flashing on left side burners. Found error F47 flashing, bad harness or connection between UI and module. Disassembled unit and checked harness connection. Called tech support and spoke with Rich He stated to replace all burners with module control. Will return with harness for UI to module for fault code and UI. 2 W10328384 (hotplate/ FRONT LEFT AND RIGHT)s and 1 W10328387 (hotplate/ RIGHT REAR ) and 1 W10328395 (harns-wire) and 1 W10328396 (harns-wire) and 1 WPW10328391 (LEFT REAR) and 1 WPW10396615 (UI)"

Near La Mesa Ln, Georgetown, TX 78628
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBFN506ESS01 "Arrived on site for complaint of unit not cooling, found sealed system leak, ordering compressor, evaporator, filter drier, and access valves. ; and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (SS TECH) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 W10524054 (evaporator) and 1 W10552972 (evaporator) and 1 W10704381 (drier-tube) and 1 W10898644 (compressor)"

Near Bee Creek Rd, Spicewood, TX 78669
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site and inspected refrigerator and found ice container is frosted up and will not separate, used steamer to release frost and ice bin can now be removed. Clear frost and it is now operating properly, no water leaks from connections at time of service, job complete"

Near Old Homestead, Seguin, TX 78155
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG525S0HS0 "Arrived on site to test unit for damaged panel. Found panel damaged on left side, replaced panel test unit and unit test good no damaged found on new panel."

Near Sawtooth Dr, San Marcos, TX 78666
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for unit not turning on, found fuse blown, found no other failures, replaced fuse and tested good."

Near Farm to Market Rd 1325, Austin, TX 78728
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site to diagnose fridge not cooling properly in ff side. Verified defrost issue in ff evap. UI not communicating with control board and ff fan not running properly. Replaced all parts, Verified no water leaks at time of svc call."

Near Blazing Star Dr, Georgetown, TX 78633
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH75021HZ0 "Arrived onsite for customer complaint of OTR microwave not heating. Confirmed issues with microwave safe test light. Found no light illuminated. Uninstalled unit. Removed faulty magnetron, and capacitor. Installed new replacements. Reassembled and installed back above range. Tested unit with 1 cup of water @ 2 mins. Water was boiling. No other issues found."

Near Serpentine Dr, Killeen, TX 76542
Brandon C.

Brandon C.

OVEN JENN-AIR JJW3430DS01 "Arrived on site for customer complaint of unit making noise during use, found once unit got up to 500 degrees the convection fan motor making rattling noise. Ordering convection fan kit. ;

Near Diamante Dr, Spicewood, TX 78669
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on job for complaints of ice maker leaks. Found the icemaker leaks. Replace icemaker and test.

Near Edge Hill Dr, Canyon Lake, TX 78133
Jonathan  S.

Jonathan S.

VENTHOOD UNKNOWN ZV950SDSS "Arrived on site for venthood making noise. Tested unit and found motor making vibration noise. Checked all screws and balanced fan blades. Tested operation, added sound pad to motor housing. Tested operation, all tested good. Spoke with Sean on service performed."

Near Millard Street, Georgetown, TX 78628
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 Arrived on site and found ice hanging from ice maker cover and building up under as well. Accessed ice maker and found fill tube freezing up causing water to spray out from fill tube. I found heater has failed causing issue. Unit will need new door to repair. ordrng 1 LW10744163 (dor-fip)

Near Humble Live Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KFIS29PBMS02 "Arrived on site for refrigerator making loud noises. Inspected unit and work area, found noise coming from evaporator fan. Checked temperatures in FC at 0° and RC at 37°. Gained access to evaporator and found ice buildup at top of evaporator. Frost pattern checked good. Forced defrost cycle and found unit not completing defrost. Will need to remove from ADC defrost and set to 8 hour defrost.Removed ice block with steamer. Performed diagnostics mode and set to every 8 hour defrost cycle. Tested operation, all tested good. No water leaks present. Spoke with customer on user care guide and defrosting noise.

Near Cashell Wood Dr, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for loud noise. Power cycled unit found diffuser making loud noise,diagnosed faulty diffuser. Removed faulty diffuser,installed new diffuser powered unit on unit working as designed"

Near River Plantation Dr, Austin, TX 78747
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HB2 Arrived on site to test unit for unit not running long enough. Test unit and found bad mag making loud noise also found capacitor was burned out. Replaced cap mag and diode test unit and unit heating correctly and not turning off and no more loud noise. Job complete. Requesting double labor.

Near Sandhill Branch Dr, Austin, TX 78748
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site for door not staying down and making grinding sound when opening and closing. Inspected unit and work area. Found friction pad torn and no longer n hinge. Pulled unit out and installed both pads. Installed unit and leveled, tested door operation. Performed diagnostics mode and monitored test cycle. All tested good, no water leaks present."

Near Hopen Cove, Leander, TX 78641
Andy  B.

Andy B.

DRYER SAMSUNG DV219AEWXAA "Arrived on site for dryer not heating. Tested and inspected unit and found failed heating element assembly. Removed failed part and replaced with customer provided part. Tested unit and all operations are normal.

Near Mesquite Trail, Lexington, TX 78947
Tyler B.

Tyler B.

MICROWAVE KITCHENAID KMHS120ESS7 "Arrived on site for damaged unit, customer complaints are dent in outer shell, unit will need shell to complete, and 1 W11178713 (wraper-cab)"

Near Cavalry Ct, Austin, TX 78731
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site to test unit for unit not cleaning correctly. Test unit and found no water coming in to the unit. Test unit and found float stuck in the full position making unit think its full of water. Secured float to the low position test unit and unit test good. No leaks present unit getting water in job complete.

Near Sahara Ave, Austin, TX 78745
Andy  B.

Andy B.

DRYER MAYTAG MEDB835DC4 Arrived on site for dryer making noise. Tested and inspected unit and found issues with blower wheel. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Cassandra Dr, Hutto, TX 78634
Joel G.

Joel G.

WASHER KENMORE 110.2130201 "Arrived on site to diagnose washer not agitating. Found gearcase has a broken gear. Also, found the control board has broken tabs. need main control board and gear case."

Near FM1105, Jarrell, TX 76537
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KBFS20ECMS00 "Arrived one site for “mullion broken” complaint. Inspected unit and found mullion to be broken. Removed and replaced mullion. Unit is performing as designed. No leaks detected, at time of service.

Near W 41st St, Austin, TX 78751
Clif L.

Clif L.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washing machine that has a damaged tub. Found inner basket rusting and paint chipped. Replaced inner basket and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Palo Duro Loop, Round Rock, TX 78664
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site and replaced spray arm. Unit is now operating as designed. Advised customer all else checks good. No leaks.

Near Exposition Blvd, Austin, TX 78703
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE515S0EW1 Arrived on site to test unit for door not opening correctly. Test unit and found right hand hinge was broken. Replaced hinge test uni and unit teat good job complete.

Near Manchaca Rd, Austin, TX 78748
Joel G.

Joel G.

WASHER MAYTAG MHW3505FW1 Arrived on site to diagnose washer not draining properly. Ran diags and verified slow drain. Pulled filter off of pump and it was plugged. Ran washer again and verified proper operations and verified no water leaks at time of svc call. Drain is secure.

Near Meadowlark Cir, Georgetown, TX 78626
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG WRF555SDFZ08 "Arrived on site for customer complaint of freezer frosting over, found air leak from cabinet, I sealed cabinet with adhesive/silicone. Unit tested good."

Near S Forest Dr, Austin, TX 78745
Paul R.

Paul R.

MICROWAVE JENN-AIR JMV8208CS1 Arrived onsite for the microwave that will not start when the door is closed. Ms stated she gets an open/close door message when this happens. Ms stated the unit has worked all day today. I found the cavity light not coming on but the microwave is working at this time. I explained to the customer that the door switches were the issue . I replaced the door switches and interlocks. I tested the unit and it is working as designed. Call complete.

Near Adelanto Ct, Austin, TX 78738
Joel G.

Joel G.

REFRIGERATOR MAYTAG MSS26C6MFZ00 Arrived on site for fridge making a rattling noise. Verified sound is from the air damper opening and closing. Damper is working fine and doesn’t need replaced. Sound is completely normal. Informed customer that it can make a louder sound at times if a door gets left opened for too long and moisture accumulates on damper. Verified proper temps and verified no water leaks at time of svc call.

Near Cibolo Ridge Dr, Georgetown, TX 78628
Clif L.

Clif L.

DRYER MAYTAG MEDX655DW1 Arrived on site to diagnose a dryer that is overheating and opening thermal fuse circuit. Tested unit and found heating element grounded causing severe overheat and failure to thermal fuse. Replaced heating element and thermal fuse and tested unit. Found all is functioning properly at this time

Near Wyoming Springs Dr, Round Rock, TX 78681
Al R.

Al R.

DISHWASHER KITCHENAID KDPE334GPS0 Arrived to inspect dishwasher not cleaning. Confirmed the complaint and removed and replaced the sump and motor.Reassembled the unit and unit tested as designed All water lines were dry at the time of service.JOB COMPLETE

Near Oak Dr, , TX 76705
Joel G.

Joel G.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for dishwasher not cleaning. Ran diags, heating error, found wash motor not coming on but verified 120 vac to it. Faulty wash motor, all other operations check out fine Verified no water leaks at time of svc call.; ordrng 1 WPW10671941 (pump&motor)"

Near Lazy Oaks Dr, Georgetown, TX 78628
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher not drying dishes and leak. Tested and inspected unit and found small leak at float switch and unit drying operations are normal. Made adjustments to float switch and tested unit. All operations are normal. No water leaks present at time of service.

Near Oak Hollow Dr, Austin, TX 78758
Thomas L.

Thomas L.

REFRIGERATOR GE GSE26HSECHSS Arrived on site for unit that would not dispense ice. Found that the auger inside the ice bin was cracked and not able to push ice out the door. Replace the bin and all functions are now normal and all water connections are dry.

Near Star Mountain Ln, Georgetown, TX 78633
James C.

James C.

REFRIGERATOR JENN-AIR JFC2290VEM6 Arrived on site and tested operation. I found that the ice maker constantly cycles and only calls for water for a split second causing fill tube to freeze. Unit will need new ice maker to repair. Installed new ice maker and tested. Unit now working properly. Job complete

Near Ivean Pearson Rd, Lago Vista, TX 78645
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to install previously diagnosed part. Before installing part checked for error codes and found F6-E4 (Float switch open) inspected float switch and found missing Lever. Manually closed switch and tested unit and unit operations were normal. Ordering float lever Also noted some issues with panel, ordering parts in case needed. No water leaks present at time of service.; ordrng 1 W11028325 (PANEL HOUSING ) and 1 W11116422 (PANEL ) and 1 WPW10195037 (FLOAT LEVER)"

Near Mc Phaul St, Austin, TX 78758
Lou S.

Lou S.

REFRIGERATOR AMANA AFF2534FEW "arrived on site to install previously diagnosed and ordered part. I removed and replaced the the damper control and tested and the unit operated as designed No water leaks observed during service, job completed."

Near Hidden Springs Trail, Georgetown, TX 78633
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site for bad wash , ran unit and found unit pumping very weak, also found dispenser slide door sticking halfway open, replaced disp and pump and motor and tested good, no leaks on site"

Near Covington Trail, Austin, TX 78727
Steve C.

Steve C.

WASHER WHIRLPOOL WTW8500DC5 Arrived on site for the unit will not work. Tested the unit and found unit will turn on but nothing happens. Found the unit will need a new control and a control panel chrome shadow. All water connections were dry at the time of service.; ordrng 1 W11095624 (PANEL) and 1 W11209420 (CONTROL)

Near Arrowhead Ct, Bastrop, TX 78602
Joseph C.

Joseph C.

RANGE WHIRLPOOL WEG730H0DS0 "Arrived on site for “F8E0 error code” complaint. Inspected unit and found vent fan faulty. Removed and replaced vent fan. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Monmouth Cir, Austin, TX 78753
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL MRT118FFFE00 "Arrived on site to install parts ordered by previous tech. Found system low on charge and poor frost pattern. Compressor has good suction and discharge so it’s fine. Replaced evap, drier and access valve. . Verified operation and verified no water leaks at time of svc call."

Near E Fox, Granger, TX 76530
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for microwave light not turning off. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal.

Near Oak Hollow Dr, Austin, TX 78758
Lou S.

Lou S.

RANGE JENN-AIR JDRP548WP02 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the front middle orifice holder, burner head ad cap, along with the back three orifice holders, burner heads, and caps and tested the unit. Unit operated as designed and while the front middle burner was on low/medium flame, the back three burners did not arc. I checked all gas connections, touched, with liquid gas detector and all were good. No gas leaks detected during service, job completed."

Near Flat Iron Ct, Leander, TX 78641
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for poor washability concerns. Tested unit and found a failure code for the heat cycle. However the heater gets hot in diagnostics. Also found power to the wash motor but the wash motor has failed. Also found both friction pads broken and laying in the cabinet. The unit will need a wash motor, friction pads, and possibly the control as it is saying there was a failure in the heat cycle but yet the heater does get hot. Water connections are all dry.F4 E3; ordrng 2 WP8268961 (pad)s"

Near Holiday Creek Ln, Georgetown, TX 78633
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect oven operations. Upon further inspection, the customer advised that the unit would not turn off after the baking cycle was completed. I placed the unit in diagnostics and checked error codes and there were none. I placed the unit in Bake mode and showed the customer how to set the unit to turn off at the end of cook time. Tested the unit in such mode and the unit turned off after 1 minute of baking. Made recommendations for use & care."

Near Sun City, TX 78628
Al R.

Al R.

WASHER MAYTAG MVWB765FW3 Arrived to long fill error code. Confirmed the complaint and removed and replaced the valve.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE

Near Cindy Ann St, Lorena, TX 76655
Thomas L.

Thomas L.

COOKTOP WHIRLPOOL JGCP436WP02 Arrived on site for burners that are not burning properly. Found that the issue was two of the knobs were incorrect and they were not allowing the burner valve to be turned fully. Replaced both knobs and all burners now burn properly to the correct height.

Near Lake Rim Circle, Georgetown, TX 78633
Robert J.

Robert J.

WASHER MAYTAG MVWB855DC3 Arrived on job to replace control and display. After replacement test operation. No leaks detected at time of service.

Near Misty Hills Dr, Canyon Lake, TX 78133
James C.

James C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. I found unit has fault code for failed motor. Motor runs during diagnostics but sounds weak. Installed new sump assembly and control to correct fault code. Ran diagnostics and found unit working properly and all water connections dry at time of service. Job complete

Near Lewisville Lane, Georgetown, TX 78628
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to diagnose refrigerator not making ice and having warmer temps. Temp in ice room at 25 degs, frz 22 degs, and FF side 41 degs. Accessed frz evap and found an incomplete frost pattern. System has a refrigerant leak. Customer needs dye drier . Verified no water leaks at time of svc call.

Near Chaparral Rd, Killeen, TX 76542
Tyler B.

Tyler B.

WASHER MAYTAG MVWB765FW2 "Arrived back on site for unit clacking . Replaced clutch, slider assy and rotor and tested good with tub full of water no leaks on site"

Near Plantation Dr, Round Rock, TX 78681
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW92HEFU0 "Arrived on site ,replaced door bellow. Nomwater leaks detected at time of service . Job complete ."

Near River Garden Trail, Austin, TX 78746
Arthur B.

Arthur B.

RANGE AMANA AER6303MFS2 Arrived onsite to install new control to freestanding range. Removed and replaced control. Reassembled and tested. All works as intended. No other issues found.

Near Estes Dr, Killeen, TX 76541
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH5352CW4 Arrived on site to test unit for inner light turning on and off. Test unit and found bad 3 way switch. Replaced switch. Test unit and unit test good. Job complete.

Near Marcus Abrams Blvd, Austin, TX 78748
Scott  M.

Scott M.

WASHER LG WT1101CW "Arrived on site for washer not wanting to start and drain motor running . Checked pressure sensor , checked Normal . Drain is normal as well . Replaced main PCs board , all checked normal after .. No water leaks detected at time of service . Job complete ."

Near Heights Dr, Austin, TX 78746
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL KBFS20EVMS13 "Arrived on site for no ice in fridge . Jumped IM and it wouldn’t harvest . Valve did work jumping . Light switch working as well . Replaced ice maker and ran harvest test and did fill. . No leaks detected at time of service . Job complete ."

Near Cardinal Ln, Austin, TX 78704
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found miscommunication between controls and evaporator thermistors in RC. Main control, user interface, and evaporator wiring harness will need to be replaced to complete repairs due to communication short. Advised homeowner on defrost procedure so repairs can be completed .; 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 W11087438 (motor-evap)"

Near Speidel Dr, Pflugerville, TX 78660
James C.

James C.

COOKTOP WHIRLPOOL WCG51US0DS00 Arrived on site and tested operation. I found all burners burning too high. Tested regulator and found plunger had gotten stuck open allowing too much gas to burners. Freed plunger and tested operation and adjusted flames on burners. Unit tests good. Job complete

Near Arbor Knoll Ct, Atascocita, TX 77346
James C.

James C.

REFRIGERATOR WHIRLPOOL GI6SARXXF02 Arrived on site and tested operation. I found that the water dispensing very slowly and ice cubes smaller than normal. I found the filter head had failed and water was dripping from filter head with filter removed. Installed new filter head assembly and verified water connections dry. Unit tests good job complete

Near Highland Lake Dr, Lago Vista, TX 78645
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for dishwasher top rack not aligned. Inspected unit and work area. Found right rack adjuster broken and left stopper missing. Removed rack, installed adjuster kit and added rack stopper. Tested rack operation. Performed diagnostics mode, no error codes. Monitored test cycle, all tested good. No water leaks present."

Near Yellow Iris Rd, Leander, TX 78641
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to inspect dishwasher wit( no power. Upon further inspection, I found the unit off and was hardwired with the power switch on. I checked voltage at the junction box and got 123V. I removed the outer door panel and checked voltage at the control and got 123V. I verified ohms to the element as well. I checked the breaker and found it to be a 20amp GFCI breaker. I tested it and turned it off and turned it back on. I found the unit had power at this time so I tested in diagnostics. Unit operated as designed. . No water leaks observed during service, job completed."

Near Hobby St, Georgetown, TX 78633
Kevin B.

Kevin B.

DRYER AMANA NED4655EW1 "Arrived on site and inspected dryer and found when dryer is running power drops out under load when measured at terminal block. Dryer is new no lint found at time of service, job complete"

Near Old Seguin Luling Rd, Seguin, TX 78155
Andy  B.

Andy B.

DRYER MAYTAG MEDC215EW1 Arrived on site for dryer not heating. Tested and inspected unit and found failed cutoff. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Hutto, TX 78634
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG540H0ES0 Arrived on site and found unit needed 10 degree calibration. Performed calibration. All checks good. Unit is operating as designed.

Near Linden St, Austin, TX 78702
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF706ESS01 arrived on site for erratic operation. Today when I shut the fridge down via the user interface the unit would not stop running. It said cooling was off but everything continue to run. Contacted manufacturers technical assistance line and we determined that the pantry harness was the problem..Rich and SR 7724705932; ordrng 1 W11168403 (THERMISTOR )

Near E Red Bud Meadow, Georgetown, TX 78633
Scott  M.

Scott M.

WASHER MAYTAG MVWB835DW1 "Arrived on site for leaking washer . Found dispenser housing leaking . Replaced dispenser . Unit is no longer leaking. . No other water leaks detected at time of service . Job complete ."

Near Westlake Dr, Austin, TX 78746
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived onnsite and replaced both tracks to repair upper wrack failure. Unit is now operating as designed.

Near W 35th St, Austin, TX 78703
Steve C.

Steve C.

WASHER MAYTAG MVWC565FW0

Near Alta Vista Dr, Bastrop, TX 78602
Steve C.

Steve C.

WASHER MAYTAG MVWC565FW0 "Arrived on site for the unit is not working properly. Tested the unit in diagnostic and received error code f7e6 motor fault. Found the motor is defective and also found the gearcase is leaking oil. The unit will need a new gear case and motor. , ordrng W11026785/ drive motor, W11035751/ GEARCASE )"

Near Alta Vista Dr, Bastrop, TX 78602
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL MER8700DS1 Arrived on site to test unit for oven not working. Test unit and found bake element was broken. Replaced bake element. Test unit by heating to 350 and unit test good job Complete

Near Fitzhugh Rd, Austin, TX 78736
Chase S.

Chase S.

WASHER WHIRLPOOL WTW8540BW1 "Arrived on site. Checked washer for leaking. Found leak coming from splashover at tub ring and dispenser cup. Inspected and found some gapping around outer tub where tub rings sits. Also found water valve fill pressure is causing excessive splash inside cup. Replaced water valve, tub ring, detergent cup and bezel. Sealed tub ring around dispenser areas. Leveled washer cabinet to ensure proper orientation of tub and tub ring. Ran manual tests on dispenser cups 3 times with machine loaded to verify no leak or splash over. All checks good after repairs. Job complete"

Near Mayfield Dr, Round Rock, TX 78681
Lou S.

Lou S.

WASHER MAYTAG MVWX655DW1 "arrived on site to inspect washer not turning off. Upon further inspection, I found the unit unplugged and the hoses unattached. I reconnected the hoses and plugged the unit in and the drain pump kicked on. I pressed/held the start button for approximately five seconds and the unit stopped. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed, but when the basket was slowing down from a spin, I could hear a rubbing sound. I removed the basket and found the gearcase spindle warped. I advised the customer of my findings and am ordering the gearcase and cam and will return with the actuator and pump. . No water leaks observed during service. 1 W10721967 (drive pulley) and 1 W11035751 (gearcase)"

Near Bonita Ct, Leander, TX 78641
Steve C.

Steve C.

REFRIGERATOR FRIGIDAIRE FFSS2314QE5A Arrived on site to replace the freezer gasket and to apply adhesive around the freezer liner. Replace the freezer gasket and Tested the unit. Unit works properly and all water connections were dry at the time of service.

Near E 6th St, Elgin, TX 78621
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTM354EBS2 Arrived onnsite and found dispenser door broken and stuck open. Replaced and unit is now operating as designed.

Near Jessie St, Austin, TX 78704
Jonathan  S.

Jonathan S.

VENTHOOD WHIRLPOOL GXW7336DXS1 Arrived on site for venthood not powering on. Performed diagnostics and tested unit. Gained access to terminal block and found neutral wire loose on terminal block. Checked connection on terminal block. Corrected neutral and assembled unit. Turned power on and tested. All tested good.

Near Genesee Trail, Austin, TX 78717
James C.

James C.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site and tested operation. I found faults for communication error and lower blower. I also found buttons on ui not responding properly and the ui reset itself while tested. Unit will need new ui, both controls and lower blower to repair. ; ordrng 1 W11297709 (UI)"

Near Brenham Lane, Leander, TX 78641
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site for refrigerator door with damage inspected unit and found damaged door. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Domain Dr, Austin, TX 78758
Thomas L.

Thomas L.

REFRIGERATOR GE ZFSB23DXCSS

Near N Poppy Hills Cove, Georgetown, TX 78628
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX305ESS0 "Arrived on site for loud noise. Ran unit through diagnostics found failed water sensor,continued diagnostics ticking noise from condenser fan motor. Installed new water sensor,installed updated condenser fan motor assembly powered unit on unit passed all diagnostics.

Near Cottondale Rd, The Hills, TX 78738
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF330PAHW2

Near Sadowski Rd, Fort Hood, TX 76544
Al R.

Al R.

WASHER WHIRLPOOL WET4027EW1 "Arrived to inspect washer not working. Confirmed the complaint and removed and replaced the lid switch. After reassembling the unit it filled up with water and the motor Hummed and began emitting a strong burning odor. The unit wouldn’t spin, wash or drain. order additional parts.NEEDS MORE WORK ; saved tckt"

Near W Hwy 6, Waco, TX 76710
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JS42NXFXDE01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. BC and I replaced the door panels on both doors because they were damaged. Call complete.

Near Waterfall Hill Pkwy, Spicewood, TX 78669
Lou S.

Lou S.

RANGE GE JB860DJ8BB "arrived on site to inspect range cooktop issues. Upon further inspection, I found that the left front cooktop burner switch was not operating properly and the burner would not turn off. All other burners are functioning correctly. I am ordering the left front burner switch; ordrng 1 WB24X25013 (switch infinite cont)"

Near Shell Rd, Georgetown, TX 78628
Paul R.

Paul R.

DISHWASHER WHIRLPOOL KDTE254ESS3 Arrived onsite for the dishwasher that is not filling with water. I checked stored error codes and found an F6E4 & F6E1. I checked the float switch and found nothing wrong with it. The unit completed the diagnostics cycle and worked as designed. I explained to mr about the float switch. Mr new about cleaning the filters. There were no water leaks present at the time of service. Call complete.

Near White Sands Dr, Lakeway, TX 78734
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WGD4850HW0 Arrived on site for dryer not drying well on sensor cycle. Per diagnostics and tested on sensor dry with damp clothes in unit. Found flame cutting off within 20 seconds on running. Disconnected vent and tested. Found vent majorly clogged (see SD-QuickPic). Spoke with customer on vent cleaning. Customer stated they have only been in home since January. Recommend to have dryer vent inspected and air flow on outside of home checked. Unit tested good. Called tech support and spoke with JK on failure

Near Shearwater Lane, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and tested operation. I found damper door stuck open and would reopen after closing manually but would not open on its own. Unit will need new damper assembly tomrepair; ordrng 1 W11317276 (DAMPER ASSEMBLY )

Near Granite Hill Dr, Leander, TX 78641
Robert J.

Robert J.

WASHER WHIRLPOOL WETLV27HW0 Arrived on job to replace lid latch. After replacement test operation. No leaks detected at time of service.

Near Sundance Parkway, New Braunfels, TX 78130
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 "arrived on site to inspect refrigerator frost/ice buildup in both the RC and FC sections. I tested temps in the RC=3 degrees and FC=-4 degrees. I found that the RC evaporator was covered with ice. I checked the FC evaporator and it had a good frost pattern. I was able to get the RC Evap cover off, but the styrofoam insulation was iced to the evaporator. I advised the customer of my findings and had the customer sign the waiver of damages from defrosting refrigerator and advised that I will have to reschedule service and have them defrost the unit 24-48 hours before I return. I advised the customer to place towels around the unit to prevent any water damage to baseboards. I am ordering the air tower, fan scroll and harness to the FC Evap and will return with all prescreened parts. No water leaks observed during service.; ordrng 1 W10903407 (air-tower) and 1 W11098695 (fan-scroll) and 1 W11170613 (HARNESS-WIRE)"

Near Jacksboro Trail, Austin, TX 78717
Steve C.

Steve C.

WASHER MAYTAG MVWB835DW3 Arrived on site for the unit will not turn on. There’s voltage to control and the panel has a short. Replaced the control and panel console and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Gettysburg Loop, Elgin, TX 78621
James C.

James C.

REFRIGERATOR WHIRLPOOL KBSD618ESS01 Arrived on site and installed new drawer front. Checked for proper fit. Job complete

Near Milan Meadows Drive, Leander, TX 78641
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site to replace the auger motor in the door ice due to excessive frost buildup and solid ice in the ice bin. Remove all the ice and found in the ice bin the ice maker tray fell. Will need to order the icemaker. All water connections were dry at the time of service. The icemaker is currently turned off. Will also replace the auger motor and the ice door on the next visit.; ordrng 1 W10873791 (icemaker)

Near Eight Oaks Dr, Bastrop, TX 78602
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED8200WY0 "Arrived on site and found door gasket has fallen off, used gasket to to redo it and i5 is operating properly now. job complete"

Near Rangeland Rd, Seguin, TX 78155
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher not heating/dispensing detergent. Upon further inspection, I placed the unit in diagnostics and it showed no error codes. The unit failed to dispense the tub, but I could hear the valve opening, the motor came on, dispenser door opened, drain pump operated and the element showed 7-9amps. I found that the water line was kinked and not allowing any water to enter the tub. Once I unkinked the hose, the unit operated as designed. No water leaks observed during service, job completed."

Near Parke Field Pass, Cedar Park, TX 78613
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KBLS22KCMS00 "Arrived on site for “no cooling and door won’t close” complaint. Inspected unit and found left side freezer door slide loose. Affixed slide to housing. Fresh foods door drooping, due to being overloaded. Adjusted door hinge. Unit is now performing as designed. No leaks detected, at time of service."

Near E Rundberg Ln, Austin, TX 78753
Joseph C.

Joseph C.

OVEN KENMORE 790.480238 "Arrived on site for “lights on, but not heating” complaint. Inspected unit and found control to be faulty.

Near Ameswood Dr, Austin, TX 78723
Jonathan  S.

Jonathan S.

DISHWASHER MAYTAG MDB4409PAS0 "Arrived on site to install previous diagnosed parts. Gained access to float housing and float. Removed failed switch housing and float. Installed new switch and float. Per diagnostics mode and ran test cycle. Monitored test cycle. All tested good, no water leaks present

Near Tanager Trail, Georgetown, TX 78633
Scott  M.

Scott M.

WASHER WHIRLPOOL WET4027EW1 "Arrived on site for clothes stuck under agitator ring . Lifted ring and removed article of clothing . Didn’t see any malfunction in agitator or tub rings . No parts needed .No water leaks detected at time of service . Job complete."

Near Blueridge Trail, West Lake Hills, TX 78746
Wesley P.

Wesley P.

DRYER WHIRLPOOL MED8200FW1 Arrived onsite for dryer noise and touch panel concerns as well as lint light concerns. Customer experiencing start button unresponsive. Carefully instructed customer on use and programming and leveled unit to mitigate dryer frame rattle. All checks good. Lint light operating properly and unable to replicate start button issues. No parts recommended. Leveling and instruct only. Vent has been cleaned and airflow is good.

Near Bowman Ave, Austin, TX 78703
Joseph C.

Joseph C.

REFRIGERATOR GE HTR17DBSERWW "Arrived on site for “no cooling” complaint. Per my previous diagnosis, removed and replaced condenser fan, fan motor, capacitor and start device. Unit is performing as designed. No leaks detected, at time of service."

Near Emory Ln, Austin, TX 78723
Joseph C.

Joseph C.

REFRIGERATOR AMANA ASI2575GRS00 "Arrived on site for “ice buildup in top of freezer and on top of freezer door” complaint. Per my previous diagnosis, applied silicone adhesive to gaps between cabinet and liner. Unit is performing as designed. No leaks detected, at time of service."

Near Clayton Creek Ave, Hornsby Glen, TX 78725
Al R.

Al R.

REFRIGERATOR KITCHENAID KRSC500ESS00 Arrived to inspect unit not dispensing ice. Confirmed the complaint and checked voltage under the freezer door. There was 0.5 volts. Also checked voltage at the auger motor and got none.Ordering the following:WPW10346924 ice pad greyWPW10226427 high voltage board.; and 1 WPW10226427 (HIGH VOLTAGE BOARD) and 1 WPW10346924 (ICEPAD GREY)

Near Oakdale Dr, Waco, TX 76712
Luis M.

Luis M.

REFRIGERATOR UNKNOWN KSSS42QHX00 "Arrived on site for no cool found unit not powering power switch glitching. Removed evaporator cover found heat exchanger corroded diagnosed leak in system as well as faulty switch.

Near Aspen Highlands Dr, Austin, TX 78746
Kevin B.

Kevin B.

REFRIGERATOR JENN-AIR JFC2290REP00 "Arrived on site and inspected refrigerator dent is on the right hand side Will need to order..; ordrng 1 13094739SQ (dor-fip ss)"

Near Wallaby Cir, New Braunfels, TX 78132
Scott  M.

Scott M.

DRYER GE GTD65EBSJ3WS "Arrived on site to replace parts previous GE company tech had ordered . Previous tech had replaced control board . Also ordered HARNES , motor assembly and another control . Found belt was broken and had tripped belt switch .ordering belt and pulley . ordrng 1 WE12M29 (belt drive) and 1 WE12X20395 (idler pulley)"

Near Coral Gables Ct, Austin, TX 78747
Robert J.

Robert J.

ICE MACHINE WHIRLPOOL GI15NDXZS1 Arrived on job for complaints of no ice found the inlet valve not working because Control not sending power and drain hose too short; ordrng 1 W10737551 (tube-drain)

Near River Forest Dr, New Braunfels, TX 78132
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven that is turning on by itself. Tested unit and found control panel touchscreen malfunctioning causing unit to select broil function. Control panel will need to be replaced to complete repairs.; ordrng 1 W11296171 (UI)

Near Borromeo Ave, Pflugerville, TX 78660

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