We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Buda, TX 78610
Tyler L
Job Details: 12/16/2021
"Arrived on site for install of previously diagnosed part. Installed new sump and motor assembly. Tested unit by running factory diagnostics. Unit passed all tests, functioning as designed. No water leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Austin, TX 78724
Robert
Job Details: 12/16/2021
Arrived on call for complaint of not making ice. Found bin full of ice. Customer said the issue is the door is not sealed and I will not dispense ice. Gasket not sealed properly heated gasket to properly seal. Test dispenser and found the motor has 120v but not working will need motor to complete. ; ordrng 1 WPW10317991 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/16/2021
Placed in diagnostics and F7E6 motor fault. This was the only error code. Checked actuator and actuator arm was not engaged into the splutch. Removed actuator and installed new actuator. Tested washer and motor is agitating as designed. Cleared error code. Job completed."
We serviced a
WHIRLPOOL COOKTOP
Model WFE515S0JS0
Near Temple, TX 76502
Jonathan M
Job Details: 12/16/2021
Arrived on site for arrange that is getting too hot on the right front burner. The customer advised there may be nothing wrong with her unit but when she was cooking some thing it seem to overheat. Tested the unit on a medium setting and the unit ran as designed by cycling on and off. Ran through a medium high heat cycle and the unit cycled on and off as well. Ran unit through high heat cycle and the unit stayed on. I did advise the customer that this unit will cycle on and off and that she just needs to adjust her burner in order to cook her food properly. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Bastrop, TX 78602
Matthew
Job Details: 12/16/2021
"Arrived onsite for unit not going into final spin. Tested unit and unit would not go into spin mode. Ran diagnostics test and there were no codes. Ran auto test, unit would complete wash cycle but would not go into spin cycle. Called tech line and tech assisted checking all components with ohm test. All components tested good. Tech suggested to replacing control board. SR#7732508925 .Replaced control board and tested unit. Ran an auto test and unit now spins. Unit is functioning correctly. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ05
Near Georgetown, TX 78628
Jonathan S
Job Details: 12/16/2021
Arrived on site for microwave powering off when using the toaster on a different outlet. Informed customer that microwave needs to be on a dedicated circuit breaker. Tested outlet polarity and found correct. Tested microwave operation and all tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS04
Near Dripping Springs, TX 78620
Tyler L
Job Details: 12/16/2021
"Arrived on site to inspect noise issue. Found unit not level, so I made it level. Customer states the noise is constant and sounds like loud tapping. Could not induce the sound after running all fan tests in service mode. Found temperature in RC and FC to be good. Called techline and spoke to Drew Leeland SR# 7732510467. Advised customer to monitor and if it continues try and get a video. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MHW5500FC0
Near Austin, TX 78739
Kevin
Job Details: 12/16/2021
"Arrived on site and inspected washer and found control panel is not responding. When water is initially plugged in interior light comes on and flickers for a minute before turning off. Inspected control board and found green LED is not lit. job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ1
Near Elgin, TX 78621
Matthew
Job Details: 12/16/2021
Arrived onsite for glass top with scratches on surface. On arrival inspected the cooktop and found scratches on cooktop surface in several areas.Job complete
We serviced a
WHIRLPOOL FREEZER
Model WRS325FDAB06
Near Austin, TX 78745
Kevin
Job Details: 12/16/2021
"Arrived on site and inspected refrigerator and found freezer light is out fresh food light is working properly. Replaced freezer light and they are now both working properly. Took one picture of both lights on, job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Austin, TX 78727
Justin
Job Details: 12/16/2021
Arrived on site for a washing machine not agitating. Upon further inspection I found the shifter popped off of the cam. Per service pointer W11531483 I replaced the shifter. I then put the unit into diagnostics mode and tested the unit. The unit is now shifting and working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78626
Tommy
Job Details: 12/16/2021
"Arrived onsite for range not browning evenly. Upon arrival found unit is heating as designed but needed to be calibrated, preformed heat test at 350 and calibrated, showed customer how to adjust as well. Job Completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Austin, TX 78745
Kevin
Job Details: 12/16/2021
arrived on site and inspected refrigerator and found no ice production. Attempted to cycle Icemaker and it would not run. Replaced icemaker and cycled immediately and filled with water, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model Wcg97us0ds00
Near Round Rock, TX 78665
Wesley
Job Details: 12/16/2021
Arrived onsite for center burner not sparking. Tested unit and restored function.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Kingsland, TX 78639
David S
Job Details: 12/16/2021
"Arrived on site for fridge not cooling. I inspected the unit and work area. I found the unit not plugged in. I plugged the unit in and found the compressor not coming on. I gained access to the control. i found good voltage being sent to the compressor. I tested the thermistors from the control. I found the fc evaporator thermistor open. I gained access to the fc evaporator and found the thermistor taped and zip tied in place. I called techline and spoke too Joel I received sr# 7732507017.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cedar Park, TX 78613
David Z
Job Details: 12/16/2021
Arrived on site to follow up on washer that had stopped draining after 2 full loads. Ran unit in diagnostic mode and could not trigger pump again. Checked wiring and found good. Measured voltage at control and found it was dropping and not holding steady at 120v. Control damaged in box and needs to be reordered. Office to schedule when we have control. Returning tech please replace control and harness! ; ordrng 1 W11556728 (Control)
We serviced a
GE WASHER
Model GTW460ASJ7WW
Near Austin, TX 78726
Justin
Job Details: 12/16/2021
"Arrived on site to install previously diagnosed parts. I installed the new valve and tested the unit. I found it still leaking. Upon further inspection I found it leaking from the valve thermistor area. I found that the valve thermistor was missing its o-ring, therefore it could not seal the water in when pushed into the valve. I am ordering the thermistor. I only installed one valve and will be returning the other. The office will need to reschedule. ; ordrng 1 WH04X29448 (Valve Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Elgin, TX 78621
Matthew
Job Details: 12/16/2021
Arrived on site for unit lid not unlocking and unit not operating. Tested unit and found F0E4 high water temperature on rinse cycle.Found lid switch loose. Due to machine washing unbalanced. Secured lid switch and lid lock operates correctly. Also found supply water is not connected properly. Advised customer to have a plumber switch the cold and hot water supply connections (the blue and red knobs are not correctly installed). Ran unit through auto test to ensure all components are functioning correctly. unit operates correctly. No leaks present at this time.Job complete
We serviced a
KENMORE REFRIGERATOR
Model 106.5929299
Near Georgetown, TX 78626
Tommy
Job Details: 12/16/2021
"Arrived onsite for refrigerator ice maker having metal piece fell off. Upon arrival found unit bracket had fallen. Reinstalled and tested unit is now operating as designed. Job Completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Spicewood, TX 78669
Luis
Job Details: 12/16/2021
"Arrived on site for deli drawer control issues and not dispensing ice. Diagnosed a defective deli control,pin broken in control and defective motor and shaft ordering a new deli door,motor,shaft and control ; ordrng 1 W10815668 (Deli door) and 1 W10822606 (Auger motor) and 1 W11509548 (Shaft), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXQ02
Near Austin, TX 78727
Justin
Job Details: 12/16/2021
"Arrived on site for a refrigerator intermittently leaking from the bottom. Upon further inspection I found the bottom of the freezer compartment had a big sheet of ice on it. Due to this and the service pointer W10632338E I gained access to the drain tube in the back of the unit. I removed the duck bill and found it clogged. I fixed the bill and opened the hole more. I informed the customer that this was the cause of the leak, and that the defrost water had nowhere to go. This allowed the water to build up until it began leaking out of the front. I advised the customer on keeping the unit off for at least 72 hours to completely thaw out Call complete."
We serviced a
GE MICROWAVE
Model JVM1640SJ03
Near Austin, TX 78732
Justin
Job Details: 12/16/2021
"Arrived on site for a microwave not heating. Upon arrival the customer stated the unit would heat, but just took longer than his last unit to heat. I tested the unit with a microwaveable glass of water while checking watts, voltage, and amperage to the unit. I found a steady 1600 watts and 120VAC. I found the unit hearing as designed. then gained access to inside the unit and found everything in good shape. I informed the customer that the unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW
Near Georgetown, TX 78628
Jonathan S
Job Details: 12/16/2021
"On site for washer not dispensing soap. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F8-E1 long fill. Performed manual test mode and tested water valve operation. Found cold water not getting through valve. Removed water line to unit and tested and found good pressure. Found failed inlet valve. Removed valve and installed new. Tested operation and monitored for possible water leaks. All tested good, no water leaks detected during service. Spoke with customer on service performed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Briarcliff, TX 78669
Leonardo
Job Details: 12/16/2021
Arrived on site to test unit for unit leaking from valve. Found water line crossed threat on valve. Replaced valve test unit and unit test good no leaks present at this time. Also found kick plate missing retainers for kick plate. Will order new retainers office to reschedule ; ordrng 2 WPW10503548 (Retainer)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near Austin, TX 78758
Scott
Job Details: 12/16/2021
"Arrived on site , replaced door panel . No water leaks detected at time of service. Job complete"
We serviced a
JENN-AIR DISHWASHER
Model JDB9000CWS3
Near Austin, TX 78704
Jacob
Job Details: 12/16/2021
Arrived onsite for the left track broken. Looked the top rack and did see that the left side had broken off. Replaced both tracks. No issues at this time. Job complete
We serviced a
GE DISHWASHER
Model DDT700SSN2SS
Near Cedar Creek, TX 78612
Matthew
Job Details: 12/16/2021
"Arrived on site for unit not draining and not completing a cycle. According to customer, we were the second company out due to the issue not being resolved. Upon arrival put unit in diagnostics and found no error codes. There was standing water in the tub. Canceled cycle to drain and unit did drain completely. Ran test and unit did Fill, wash motor did energize and unit was draining as designed. customer stated unit would shut off mid-cycle. she would cancel cycle and start again but it would stop on its own mid cycle. spoke to SW and possible Turbidity sensor error not allowing cycle to complete. Ordering sensor and returning with control. Office to reschedule ; ordrng 1 WD21X22830 (Sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Briarcliff, TX 78669
Luis
Job Details: 12/16/2021
"Arrived on site for weak water flow. Installed bypass good flow diagnosed a defective filter head,replaced defective filter head,turned on water source checked tubing and connections no leaks,tested water dispenser good water flow.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Andice, TX 78628
Lou
Job Details: 12/16/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the dual valve making valve chatter when calling for water at the dispenser, I removed and replaced the dual valve and water line from dual valve to hinge and tested. Unit is operating as designed. I demonstrated for the customer and they were good with the repair. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Manchaca, TX 78652
Luis
Job Details: 12/16/2021
Arrived on site. Replaced defective heater harness.
We serviced a
WHIRLPOOL VENTHOOD
Model WVU17UC0JS0
Near Cedar Park, TX 78613
David Z
Job Details: 12/16/2021
Arrived on site to install fan and motor assy to resolve bad fan blade and motor. Installed new assy and retested. Verified unit working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ06
Near Leander, TX 78641
Cliff
Job Details: 12/16/2021
Arrived on site to diagnose a microwave that is sparking when in use. Found diode cracked causing sparking. Replaced diode and tested unit. All is working properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Del Valle, TX 78617
Robert
Job Details: 12/16/2021
Arrived on call for complaint of oil smell. Ran diagnostics and all functions pass. No smell detected at time of service.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Leander, TX 78641
Kimo
Job Details: 12/15/2021
Arrived onsite for oven with partial display. Performed over the air update and found that the unit is now operating as designed. Job complete.
We serviced a
MAYTAG OVEN
Model MMW9730AS01
Near Bastrop, TX 78602
Scott
Job Details: 12/15/2021
Arrived on site for oven hitting preheat then losing heating after . Ran diagnostics got 4-4 error code sensor error . Cleared error .Ran auto component test . All passed test . Ran preheat . Avg temp 340. Adjusted 10 . Reran preheat . Temp ranges didnt change . Found oven sensor ohm out of range . Ordering sensor . Call to set return ; ordrng 1 7430P043-60 (Temp prob)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Cedar Park, TX 78613
David S
Job Details: 12/15/2021
Arrived on site for washer shaking. I inspected the unit and work area. I found no fault codes in diagnostics. I put the unit through a spin cycle and found the cabinet shaking. I releveled the cabinet. I gained access to the gear case and found the slide and clutch have been grinding into one another. I am ordering a clutch and returning with a gearcase and slider to complete the repair. The office will reschedule when we have eta on the parts.; ordrng 1 W10754448 (Clutch)
We serviced a
WHIRLPOOL WASHER
Model MVW6230HC0
Near Waco, TX 76705
Jonathan M
Job Details: 12/15/2021
"Arrived on site for a washing machine that wont start cycles. Inspected unit and work area. Confirm the customers complaint by running a load on a normal wash and found the unit would say that it started but would not spin or fail. Ran into diagnostics and found an F3 E3 (inlet water temperature fault), F7 E4 (basket re-engagement failure), and F0 E3 (overload) error codes. I attempted to run the unit in manual agitation and spin testing through diagnostics. Neither would work. Spoke to CS and was advised to replace the shifter due to the unit potentially not recognizing its in spanner agitation. Replaced the shifter and the unit began to work as designed. Had the customer test the unit with a load and the unit ran as designed twice in two different wash cycles. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Dripping Springs, TX 78620
Kevin
Job Details: 12/15/2021
"Arrived on site and found Icemaker fill tube is frozen took one picture. Cleared it with steamer and ran Icemaker harvest and fill in diagnostic and both work. If issue continues a new freezer door will be needed. job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Austin, TX 78723
Robert
Job Details: 12/15/2021
Arrived on call for complaint of no power. Found loose connection at power box. Reconnect the power supply and test dishwasher. No leaks detected at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model MH1150XMB1
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/15/2021
Arrived on site for TAKES A LONG TO HEAT ANYTHING - HANDLE IS BROKEN CANT OPEN IT. Found door handle missing and large crack in the fascia and side. When opening the door by hand the entire door separates. Spoke to Drew with tech line and explained my findings. R 7732499912; ordrng 1 Needs (Reporting)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Georgetown, TX 78626
Jonathan S
Job Details: 12/15/2021
"Arrived on site for range with error code F0-E1. Inspected unit and work area. Performed diagnostics mode and tested operation. Verified failure and found according to,tech sheet control needs to be replaced. Found no eta available on control. Office to schedule return when ETA is available on part. ; ordrng 1 W11256088 (Control) and 1 Officetoschedulereturn (No eta on part)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near New Braunfels, TX 78132
Andrew
Job Details: 12/15/2021
Arrived on site to test unit for not cooling. No service provided so no fee collected. Job complete.
We serviced a
WHIRLPOOL OVEN
Model RBD305PDB4
Near Austin, TX 78730
Matthew
Job Details: 12/15/2021
Arrived onsite for unit not turning on. Inspected unit. Had 240 coming in. Found blown fuse. Need to replace the fuse. Replaced fuse and tested unit. Fans and Elements functions as designed. Preheated both top and bottom ovens to 350. Unit operates correctly. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Braunfels, TX 78130
Noah D
Job Details: 12/15/2021
"Arrived on site to inspect unit for not spinning normally, upon inspection found the unit did spin but the back right leg was low. Leveled unit and spun. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near San Marcos, TX 78666
Tyler L
Job Details: 12/15/2021
Arrived on site for install of previously diagnosed part. Installed new blower fan and tested unit. Unit tested good. Fan now operating on both high and low. Tested microwave with cup of water and it heated correctly. Job complete.
We serviced a
MAYTAG DRYER
Model MED8630HC0
Near Blanco, TX 78606
Andrey
Job Details: 12/15/2021
"Arrived on site to test unit for loud sound from dryer, tested unit found dryer vent on the exterior completely block with 0 air flow, removed metal net sealing the exterior vent, exposed blower wheel and discovered large chunks of lint lodged in fins, removed lint, tested unit, unit running as designed job complete"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Waco, TX 76708
Jonathan M
Job Details: 12/15/2021
"Arrived on site for a refrigerator thats not cooling. Inspected unit and work area. The customer advised that the unit had been cooling the freezer section but not the refrigerator section for a while. However, he advised that the unit hasnt stopped cooling the freezer section as well. Found evidence of a defrost issue in his freezer section. Ran the unit through diagnostics and found that the heater would not turn on. Check voltage going to the plug and found proper voltage. Unit will need a new evaporator harness, control, and thermistor. Ordering parts and the office will need to contact the customer to reschedule due to out of stock and PSP items.; ordrng 1 W11546681 (Evap fan Harness) and 1 W11541364 (Control) and 1 W11546610 (Heater)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW03
Near Robinson, TX 76706
Jonathan M
Job Details: 12/15/2021
"Arrived on site for refrigerator that wont turn the light on. Inspected unit and work area. The customer advised that because of the frosting issue inside her freezer prior to the door being put on, the door switch does not seem to work even though theyve tried to flicker it on and off several times. Confirm the customers complaint and unit will need new door switch.
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Austin, TX 78728
David Z
Job Details: 12/15/2021
"Arrived on site to diagnose cooktop with cooktop on light out. Customer also said the front right burner is not centered. Front burner looks centered, but I will adjust it with customer present again. The light out on the cooktop is part of the main harness. Ordering harness to resolve. Office to schedule when we have harness. ; ordrng 1 W11111805 (Main Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Manor, TX 78653
Matthew
Job Details: 12/15/2021
Arrived onsite for unit not washing dishes properly. Did diagnostics test and found no error codes. Ran unit through test cycle and all components operate correctly. Inspected the filter and spray arms and found blockage in several ports of both upper and lower spray arms. Also found the filter needed to be cleaned. Instructed customer to clean unit with dishwasher cleaner from time to time. Customer will clean filter and remove debris from spray arms and call us back if she wants to proceed.
We serviced a
KITCHENAID RANGE
Model KGRA806PSS02
Near Austin, TX 78745
Robert
Job Details: 12/15/2021
Arrived on call for complaint of gas leak. The customer has multiple leaks in plumbing that need to be addressed before testing the range. Customer will call back once the gas is restored to the shut off valve of the range. ; saved tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB0
Near Leander, TX 78641
Tommy
Job Details: 12/15/2021
Arrived onsite for unit microwave top being dented. Upon arrival found unit wrapper top right side dented. Ordering to return with wrapper. ; saved tckt
We serviced a
FRIGIDAIRE FREEZER
Model FFU20F9GW3
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/15/2021
"Arrived on site for TEMP/ALARM LIGHT HAS BEEN ON FOR A FEW DAYS AND WILL NOT GO OFF. CHECKED SEAL AND ALL SEEMS FINE>. Took temp and its at 25. Meat inside has barely any frost over it. Gained access to the evaporator and found drain had a sheet of ice formed over the top. Used steamer to remove ice and cleared drain. Found frost pattern only accumulating in the top left corner showing sealed system failure. Freezer will need an exchanger, compressor, evaporator and drier to repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Austin, TX 78746
Luis
Job Details: 12/15/2021
Arrived on site found new door damaged at upper corner ordering another freezer door ; ordrng 1 W11395866 (Freezer door)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHK2336TF0
Near Georgetown, TX 78628
Jonathan S
Job Details: 12/15/2021
"Arrived on site for refrigerator not dispensing water. Ins unit and work area. Verified failure removed water filter and reinserted. Tested dispenser operation and found no change. Pushed in water filter while dispensing water and found either bad filter or filter manifold. Customer stated that is the 2nd water filter and bought at separate times. Will need to replace filter manifold.Removed failed manifold and installed new assembled unit and tested dispenser operation. Observed inlet valve while customer dispensed water. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78731
Matthew
Job Details: 12/15/2021
Arrived onsite to install previously diagnosed parts. Ran the unit through diagnostics test and test mode to duplicate the issue. Found no error code could not duplicate the issue with the unit not spinning. Found that the customer is using a highly concentrated detergent. Advised the maintenance department that too much detergent could lead to unit failure and not reaching full RPM. 2-3 table spoons of detergent are sufficient. Tested the unit by filling unit with water and running a drain and spin cycle with towel. Unit drained and spun at correct rpm. Ran quick wash to clear out detergent deposits. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model WGG555S0BS01
Near Austin, TX 78717
David S
Job Details: 12/15/2021
"Arrived on site for top oven on the range not heating. I inspected the unit and work area. I put the unit into a bake and found the igniter not heating up. I tested voltage to the igniter and found 120 vac. I quoted the customer for the bake igniter. Part $121.45 service and labor $214.75 p,us tax. The customer agreed. I am ordering the bake igniter and reschedule ; ordrng 1 WP7432P143-60 (Bake igniter)"
We serviced a
WHIRLPOOL Range
Model n/a
Near Leander, TX 78641
Kimo
Job Details: 12/15/2021
Arrived onsite for range with broken knob. Ordering knob.wpw10339442; ordrng 1 WPW10339442 (Knob)
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Round Rock, TX 78681
David S
Job Details: 12/15/2021
Arrived on site for dryer lint trap being broken. I inspected the unit and work area. I found the housing panels broken. I quoted the customer for the lint assembly. I replaced the assembly. I tested the unit and it is working as designed.
We serviced a
WHIRLPOOL OVEN
Model GBS277PDS3
Near Austin, TX 78746
Justin
Job Details: 12/15/2021
Arrived on site for a wall oven not reaching the correct temperatures. Upon arrival the customer stated that the unit when set at 350?F would stick around 325?F. I preheat the unit and took the average temp. I found it to be 320?F. This indicates a faulty sensor not reading the correct temperature.I am ordering the sensor and returning with the bake element just in case. We will install the sensor first and test it. Office to reschedule.; ordrng 1 WP4451665 (Temperature Sensor)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Killeen, TX 76541
Al
Job Details: 12/15/2021
Arrived to inspect washer not working. Confirmed the complaint and found the latch was defective causing the malfunction. Removed and replaced the latch and unit tested properly without any issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS00
Near Austin, TX 78757
Luis
Job Details: 12/15/2021
"Arrived on site for weak water flow,installed bypass same issue,removed unit from enclosure found a kinked line,removed kink in line tested water pressure good."
We serviced a
JENN-AIR OVEN
Model JJW2430DS01
Near Austin, TX 78704
Jacob
Job Details: 12/15/2021
Arrived onsite for the console having a stuck error key. Customer is sure that is the reason with the unit. Replaced the console. Got unit to start and error did not come back. No issues at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Austin, TX 78738
Leonardo
Job Details: 12/15/2021
Arrived on site to replace control board and sensor. Replaced both parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Georgetown, TX 78633
Jonathan S
Job Details: 12/15/2021
"Arrived on site for washer not dispensing soap through load and go. Inspected unit and work area. Performed diagnostics mode and checked fault codes, no faults. Performed activation test mode and activated pump. Found unit working as designed. No water leaks detected during service. Found customer had unit set to highest concentration level. Spoke with customer on user guide a customer agreed that unit is working."
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE00
Near Canyon Lake, TX 78133
Andrew
Job Details: 12/15/2021
"Arrived on site to test unit for lights now working. Found right side center and both top RC module and right FC module bad. Replaced modules, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Seguin, TX 78155
Noah D
Job Details: 12/15/2021
"Arrived on site to inspect unit for not closing normally causing issues. Upon inspection found the left side of lid cracked, replaced lid and tested. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Leander, TX 78641
Tommy
Job Details: 12/15/2021
Arrived onsite for refrigerator making loud noise when dispensing. Upon arrival found unit chattering due to water pressure. Adjusted in back and unit is now operating as designed. Found construction in area likely messed with pressure.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Blanco, TX 78606
Andrey
Job Details: 12/15/2021
"Arrived on site to replace previously diagnosed LED control board, replaced board, all functions of lights returned, water line was not tight enough and was leaking, tightened line
We serviced a
GE DISHWASHER
Model ZDT975SPJ0SS
Near Blanco, TX 78606
Andrey
Job Details: 12/15/2021
"Arrived on site to replace previously diagnosed sensor, tested unit found UI unresponsive, and green LED light flashing , called office to diagnose further, found unit had reversed polarity that couldve contributed to issue currently present, found shorted drain pump and all attempts to get control to respond failed, will need new drain pump, control board, replaced ordrng 1 WD26X25103 (Drain pump) and 1 WD35X10382 (Clamps)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near San Marcos, TX 78666
Jacob
Job Details: 12/15/2021
"Arrived onsite for the console not responding very well when touching the panel. Looked at the unit and tried to hit the buttons and the response was lacking. Replaced the console. Tested the unit and unit was responding better. Did let the customer know to put the unit on WiFi to allow the unit to update when it needs to, to possess help with performance issues. No other issues at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Canyon Lake, TX 78133
Andrew
Job Details: 12/15/2021
Arrived on site to test unit for light in RC and FC. It working. Found bad FC led module. Replaced module and lights working as designed. Verified voltage correct at board. Spoke with NEW warranty and just recommended replacing module. Found water line to wall valve was extremely loose and trickling. Advised customer of issue. Tightened water line and no longer leaking. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pflugerville, TX 78660
Wesley
Job Details: 12/15/2021
Arrived onsite and retested unit for not always spinning out the clothes. Off balder error code. Tested base functions and calibrated. All checks good. Advised customer on self protective programming that will skip the hi speed spin if an off balance load is detected. Advised customer on counter measures and loading. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Austin, TX 78717
David S
Job Details: 12/15/2021
"Arrived on site for washer not powering on. I inspected the unit and work area. I found the door locked and full of clothes. I unlocked the washer door. I found good voltage from the wall at the control but the control not sending voltage out. I checked the door latch, repump, drain pump, heater, rotor stator, checked good and in range.
We serviced a
MAYTAG RANGE
Model MES5770AAB
Near Austin, TX 78733
Justin
Job Details: 12/15/2021
Arrived on site for a range with the front right burner not heating on low. I gained access to the element and found it opened. I replaced the burner element. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Harker Heights, TX 76548
Al
Job Details: 12/15/2021
"Arrived to inspect front load washer now powering on. Removed and replaced the UI, reassembled and put the unit through diagnostics mode twice without any issues. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near New Braunfels, TX 78132
Andrew
Job Details: 12/15/2021
"Arrived on site to test unit for lights constantly on when off. Found relay stuck on control. Replaced control, tested unit, unit working as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Killeen, TX 76542
Al
Job Details: 12/15/2021
Arrived to inspect panel damage. Confirmed the complaint and photographed the panel thats separating from the panel. Ordering the Panel control. Needs more work ; ordrng 1 W11367678 (Panel control) and 1 W11028305 (Console Assembly)
We serviced a
WHIRLPOOL WASHER
Model WTW5540SQ0
Near McGregor, TX 76657
Tyler
Job Details: 12/15/2021
"Arrived on site for washer needing previously diagnosed parts. Upon arrival confirmed complaint. Found after trying to make repairs that I could not disassembled the agitator, inner tub, or gearcase due to the amount of heavy rust damage that has siezed all components together.; ordrng 1 W10389328 (Inner tub) and 1 WP3951744 (Agitator) and 1 63849 (Outter basket) and 1 WP21366 (Spanner nut) and 1 WP358237 (Screw) and 1 3360629 (Gearcase) and 1 WP63292 (Washer) and 1 WPW10080230 (Ring) and 1 285353 (Ring retainer) and 1 Cnote
We serviced a
WHIRLPOOL DRYER
Model WED8620HC1
Near Round Rock, TX 78664
Wesley
Job Details: 12/15/2021
"Arrived onsite and tested unit for not heating after electrician from abacus cleared electrical as being good and proper. Tested electrical and no longer found drop in voltage under load, also found dryer heat cycling perfectly over 10 minutes. 250f - 130f was the cycle swing on hi heat. Advised customer that based on my findings the explanation is a temporary connectivity problem corrected by the throwing of the breaker during testing and the resecuring of the wiring by the electrician. Unit is operating as designed while onsite."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Temple, TX 76502
Tyler
Job Details: 12/15/2021
Arrived on site for washer with damaged power cord. Upon arrival confirmed complaint. Found no errors in diagnostics and unit still had 120v goin to ACU. Found only damaged part was the power cord. replacing the power cord (w10877409); ordrng 1 Cnote (Please read Tg att. Note)
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Waco, TX 76708
Jonathan M
Job Details: 12/15/2021
Arrived on site for a washing machine that has a leak at the door. Inspected unit and work area. Confirmed the customers complaint and found the bellow had torn causing the leak. Replaced inner bellow and tested the unit. The unit is working as designed. Call complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Belton, TX 76513
Tyler
Job Details: 12/15/2021
"Arrived on site for dryer not heating correctly during use. Upon arrival confirmed prior diagnosis and found unit would heat at random. After testing voltage from outlet, to motor, timer element, etc I found a short in the tstat (state under the white thermal fuse) causing a failure of random power supply drops further in the high voltage circuit. Replaced tstat and found unit continuously heat as designed no matter the cycle selected. Call complete"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Copperas Cove, TX 76522
Al
Job Details: 12/15/2021
"Arrived back on site to install previously ordered parts. R&R the pump, gear case, drive block, cam, actuator, belt.reassembled and unit tested as designed. Job complete"
We serviced a
WHIRLPOOL OVEN
Model RF366PXGQ0
Near Belton, TX 76513
Tyler
Job Details: 12/15/2021
Arrived on site for range not turning off when told to. Upon arrival confirmed M&s and tested unit. Found stable 240 connection. Found main control (internal thermostat switch on ACU) not registering when knob was switched off. Will need to get autho from ahs and will need to look up part availability. ; ordrng 1 3196968 (Acu (white) and 1 Cnote
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Hewitt, TX 76643
Jonathan M
Job Details: 12/15/2021
Arrived on site for a wash machine thats making a banging sound as its been. Inspected unit and work area. Confirmed the customers complaint and found the washing machine cabinet on the right hand side wobbling as the unit spun. Put my hand on the side cabinet and found the sound went away immediately. Found a dent on the right hand side of the cabinet causing the issue of the side cabinet being altered. The Fastner advised that they arent sure what happened but they do have kids and grandkids in the home that couldve caused this issue. Attempted to remove the dent and was able to remove part of it but not all of it. Tested the unit again and the unit ran as designed with no abnormal sounds present. I
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Temple, TX 76501
Tyler
Job Details: 12/15/2021
"Arrived on site for refrigerator making loud buzzing sound. Upon arrival was able to confirmed complaint. After further tests found compressor, and both fans running as designed. After further inspection found condenser coil rubbing up against under carriage of liner cavity. Was able to add some dampener pads far up between the coil and liner and found noise had stopped. Reported info to Anthony sr#7732496233 at techline. Unit now functioning as designed. Call complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Austin, TX 78738
Leonardo
Job Details: 12/15/2021
Arrived on site to test unit for unit making weird noise when opening the door and unit not starting. Will order new micro board and appliance manager and inverter board and magnetron. Office to reschedule 2 man job Safety#7732457571; ordrng 1 W11346197 (Magnetron) and 1 W11325604 (Inverter) and 1 2manjob (2 man job)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2569YEM0
Near Canyon Lake, TX 78133
Andrey
Job Details: 12/15/2021
"Arrived on site to test unit for no ice production and no water dispensing, tested unit found very low water pressure at dispenser but valve activated, pulled unit out and found kinked water line, secured water line to back of refrigerator, ice maker shoot and water fill tube frozen and ice buildup ice bin, cleared all ice from fill tube and ice maker, tested ice maker, ice maker completed full cycle, ice maker water fill was good, advised customer that the water valve will need to be replaced in near future and to replace water
We serviced a
MAYTAG DRYER
Model MEDX600XW0
Near Canyon Lake, TX 78133
Andrey
Job Details: 12/15/2021
"Arrived on site to test unit for squeaking sound, tested unit found idler pulley wheel seized up and belt worn out, replaced parts tested unit unit now running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/15/2021
Arrived on site for STILL CANT GET ICE MAKER TO WORK. EVERY NOW AND THEN WILL DISPENSE WATER. ZERO ICE BEING MADE. Found ice built up of front of ice maker vent. Gained access to ice tube heater and found it was a little off on its range of what we like to see. Removed ice tube heater and installed new ice tube heater with a good range. Removed valve and installed new valve. Ran harvest and ice maker harvested. Ran water fill test and ice mold was full of water once fill completed. Ice maker working as designed. No leaks detected. Job completed.
We serviced a
WHIRLPOOL WASHER
Model MVWB750YW0
Near Georgetown, TX 78633
Jonathan S
Job Details: 12/15/2021
Arrived on site for washer leaking. Inspected unit and work area. Performed diagnostics mode and monitored operation. Found fabric dispenser clogged. Cleaned fabric softener dispenser. Tested operation and found water over flowing in dispenser cups. Turned water pressure down. Tested operation and tested good. Informed customer to monitor when in use. No water leaks detected.
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Marion, TX 78124
Noah D
Job Details: 12/15/2021
"Arrived on site to inspect unit for not heating normally, upon inspection found the unit did not light the lower element. Tested broil and found it worked normally. Checked spark on bottom and found it present, customer needed lp converted correctly, ordering igniter, harness amd dsi. Returning with lp. Office to reschedule ; ordrng 1 W11205400 (Igniter) and 1 W11238042 (Lp) and 1 W11446236 (HARNESS)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Killeen, TX 76543
Al
Job Details: 12/15/2021
"Arrived on site to inspect washer not completing cycles. Checked actuator, cam and agitator and all checked good. Customer encouraged to purchase a surge protector due to recent outages. I calibrated the unit and unit tested properly without any issues."
We serviced a
WHIRLPOOL OVEN
Model KEBS107SSS00
Near Austin, TX 78738
Leonardo
Job Details: 12/15/2021
Arrived on site to test unit for broken element. Found broken broil. test unit and unit test good job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FS0
Near Killeen, TX 76549
Al
Job Details: 12/15/2021
Arrived on site to install previously ordered bulb and socket. Unit now functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Canyon Lake, TX 78133
Andrew
Job Details: 12/15/2021
"Arrived on site to test unit for right side RC door not set properly. Found thimble not inserted into door properly causing it to be stubborn to close and open, also causing it to sit higher than usual. Set thimble properly, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Austin, TX 78703
Luis
Job Details: 12/15/2021
"Arrived on site for ice build up in freezer section. Found right side of door not closing correctly,removed door slide not fully retracting,adjusted slide tested slide operation good. Added adhesive to liner gaps,reinstalled door checked door operation good,checked door seal good."
We serviced a
IKEA DISHWASHER
Model IDT930SAGX0
Near Lakeway, TX 78734
Leonardo
Job Details: 12/15/2021
Arrived on site to test unit for front door panel falling.
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Leander, TX 78645
Lou
Job Details: 12/15/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the directional switch and the tilt switch being defective, I removed and replaced the switches and tested. Unit is operating as designed.