Service History 212 - Appliance Express

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near VLG O THE HLS, Texas 78738

Leonardo

Job Details: 02/07/2025

Arrived on site to tes tumor for unit not starting. Fast unit and found console not taking commands correctly. Found start button not working and cycle button not working. Replaced Ui test unit and unit test good job complete. W11505225. No one here to sign

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Killeen, Texas 76542

Sterling

Job Details: 02/07/2025

"On arrival verified complaint of unit constantly sensing and running short cycles, verified voltage and polarity is correct. Ran vent test and confirm vent is good. Found moisture sensor is covered in wax from dryer. Sheets clean wax off of moisture sensors and ran cycle found that the unit is now sensing correctly. But the unit is not getting as hot as it should found. Heating element is busted, replace heating element and verified unit functionality.Job complete installed wp3387747"

We serviced a

JENN-AIR OVEN

Model JJW6024HL0

Near Manor, Texas 78653

James K

Job Details: 02/07/2025

"JJW6024HL0 Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11353849 control and W11354234 console. Before powering on, called techline and spoke with Steve to reconfigure unit and found to be unsuccessful. Unit continues to flash F1E1. Ran all individual components activation and all loads work. Steve advises to reach out to parts department in Plainfield and begin a parts complaint to make sure we are being sent the correct part. Techline has also escalated to product support to for a resolution with 3-5 business days. They will reach out to technician JK. Office to reschedule ; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near New Braunfels, Texas 78130

Andrew

Job Details: 02/07/2025

Arrived on site to test unit for leak. Found stock stuck in tub ring underneath softener dispenser causing leak. Exposed tub ring and removed obstruction. Filled unit up about 3/4 full with water. Found all components working as designed. No parts replaced at this time. Job complete.

We serviced a

KITCHENAID OVEN

Model KGRA806PSS

Near Austin, Texas 78731

Joe Z

Job Details: 02/07/2025

"Arrived on site for ERROR IS F2E0 ERR STUCK KEY. Upon arrival, inspected unit and confirmed issue. Power cycled unit and all keys respond but go back to convection bake then error code reappears. Need to replace keypad membrane. Ordering keypad. Office to reschedule ; ordrng 1 WP9756559ES (Keypad)"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS01

Near Liberty Hill, Texas 78642

Lou

Job Details: 02/07/2025

"Arrived on site to install previously diagnosed and ordered part. Upon arrival, I placed the unit in diagnostics and checked error codes and found F6E4-user interface/ACU status mismatched. Cleared the code and per previous techs diagnosis, I removed and replaced the control panel and tested. Unit is operating as designed. Recommended the customer download the Whirlpool app on their phone and connect the unit to Wi-Fi in order to keep the unit functioning properly and allow them to get the software updates that the manufacturer periodically performs. Job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Austin, Texas 78751

Luis

Job Details: 02/07/2025

Ordering upper led module. ; ordrng 1 W11226500 (Led module)

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Nolanville, Texas 76559

Tyler

Job Details: 02/07/2025

"Arrived on sit2fordryer needing wp8577274, wpw10298258, and wp3387223. On arrival i stalled parts, tested unit it and found d sta le power supply(took photos under load), average temp was 146and i verified there were no clogs in vent of home with borrow scope, reported fi dings to techline Sr#7740908470. U it works as designed and I installed strutted customer on the energy efficient nature of the sensing cycles and to use time dry instead"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Salado, Texas 76571

Tyler

Job Details: 02/07/2025

Arrived on-site for missing bottom seal. Installed seal(w11252794) cycled machine and everything works as call complete

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Leander, Texas 78641

Miguel

Job Details: 02/07/2025

"Arrived on site for microwave not heating again. Customer said he heard a pop and unit stopped. Showing f1e6. Removed from wall again. Light no longer working. Verified switch is good at 4903 relay. Found no power coming out of microwave control to light inverter. Magnetron and inverter were previously replaced, per tech sheet will need microwave control. Also found internal mag covers burnt. Ordering magnetron and inverter just in case. Reset for wed pm. ; ordrng 1 W11325603 (Microwave appliance manager) and 2 W10915651 (Cover)s and 1 W11346197 (Magnetron) and 1 W11325604 (Inverter)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW

Near Florence, Texas 76527

Wesley

Job Details: 02/07/2025

"Arrived onsite for hose repair and found additionally that the unit has false flag emergency drain error, ordering the control to restore function. W10899966, WP285655; ordrng 1 W11513246 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Round Rock, Texas 78665

David Z

Job Details: 02/07/2025

Arrived on site to follow up on refrigerator that had stopped cooling. Installed new control and verified unit powered on and began cooling properly. Unit working as designed. Cooling process already started and compressor is running properly. Parts used - W11558182.

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Georgetown, Texas 78626

Wesley

Job Details: 02/07/2025

"Arrived onsite for customer experiencing bulky loads not wringing out properly, no hi speed spin. Advised cuetomer on the sensitivity of the off balance detection and tested unit suspension and empty hispeed spin and found unit operating within design specs. Provided advice on manual balancing and use of drain and spin cycle to complete off balance loads when they occur. All else checks good. No parts."

We serviced a

AMANA COOKTOP

Model ACR4303MMS2

Near San Marcos, Texas 78666

Tim M

Job Details: 02/07/2025

"Arrived on site to test unit for FR element not working. Upon arrival customer stated the RR element is not working. All other elements work well. Verified issue, the rear right element is not engaging. Switch is not shorted. Swapped the FL element with the RR element, now the FL is not engaging but the RR is, indicating the issues with the element. Will need to order correct element for return visit. Ordering part, no parts installed, rescheduled for 02/12.; ordrng 1 W11396790 (RR element)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Dale, Texas 78616

Andrey

Job Details: 02/07/2025

"Arrived on site to replace previously diagnosed control, replaced and tested, unit is now running as designed, no leaks detected job complete W11603810"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ10

Near Buda, Texas 78610

Leonardo

Job Details: 02/07/2025

Arrived on site to test unit for unit not working. Test unit and found humidity sensor not working. Test temp and temp test good ran a test and unit working as designed. Also found unit ver shaky due to unit not installed correctly. Mounting bracket is to low not holding the unit up. The unit is only being held up by the screws from the top. Advised customer to get with builder to get that fix job complete. NO PARTS USED.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Lockhart, Texas 78644

Andrey

Job Details: 02/07/2025

"Arrived on site to test unit for no power, tested unit found shorted fuse, put a test fuse in and found the it's still tripping, inspected switches and found them shorted, replaced fuse and lower and upper switches and tested, unit is now running as designed, job complete installed W11707984, W11551761, W11551558"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Dripping Springs, Texas 78620

Brandon

Job Details: 02/07/2025

"Arrived on site for customer complaint of noise power, found burnt power cord at terminal block. Ordering wire harness and customer will supply power cord. ; ordrng 1 W11712682 (Main harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW0

Near Round Rock, Texas 78681

Andrew R

Job Details: 02/07/2025

"Arrivedonsite for unit not wanting to advance cycle. Customer stated it is a intermittent issue and sometimes it would work. I found a shifter fault error code present. When going to replace the actuator I foundna gearcase oil blow out present and the gears can be heard grinding. Unit will need a new gearcase, belt, splutch, and actuator. Office needs to RS as we are showing out of stock on the gearcase. Ordering W11132267 Gearcase and WPW10006384 Belt. Tech to return with all parts.; ordrng 1 W11132267 (Gearcase) and 1 WPW10006384 (Belt)"

We serviced a

JENN-AIR COOKTOP

Model JGC7636BS

Near Dripping Springs, Texas 78620

Brandon

Job Details: 02/07/2025

"Arrived on site for customer complaint of left two burners not lighting properly, I adjusted the burners, unit tested good. Builder not on site to sign."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506ESS05

Near New Braunfels, Texas 78130

Tim M

Job Details: 02/07/2025

"Arrived on site to complete diagnosis with a second tech. Lowered unit from leveling legs and removed from cavity, found unit has been installed too deep into the cavity causing the water line to be kinked. Removed kink from the line and tested ice maker, ice maker goes through a harvest and then fills with the ideal amount of water. Reinstalled unit and advised customer that leaving a 1/2-1 gap along the back wall is crucial to allow room for the water line. Unit is now running as designed, no leaks detected, no parts installed, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPW2

Near Killeen, Texas 76542

Tyler

Job Details: 02/07/2025

Arrived on-site for arm not spinning. Found bad motor. Installed new motor(w11613479) cycled unit and everything works as designed.

We serviced a

KITCHENAID RANGE

Model KODE900HSS21

Near Austin, Texas 78732

Matthew

Job Details: 02/07/2025

"Arrived onsite to replace previous diagnosed parts. Replaced harness and UI . Tested unit is now functioning properly and as designed to. Customer will monitor unit. Parts used w11598213, w11319490"

We serviced a

KITCHENAID ICE MACHINE

Model KUIS18PNZW2

Near Temple, Texas 76504

Sterling

Job Details: 02/07/2025

On arrival verified complaint of thin ice then no ice. Ran diag cycleand found low flow. Unit doesn't have a filter. Checked valve and found low flow. Replaced water valve and reran diag cycle unit now has good flow and all other components are working correctly. Job complete installed w10897719

We serviced a

WHIRLPOOL COOKTOP

Model WFE975H0HZ4

Near Pflugerville, Texas 78660

David Z

Job Details: 02/07/2025

Arrived on site to diagnose range tripping breaker and not running after cooking a baked potato. Removed cover and checked terminal block for burnt wiring. Found one of the flag terminals had broken off at the bake element and contacted the block cover and caused the trip. I spliced in a new connector / wire with flag terminal and verified proper operation. If any additional issues arise we need to replace the harness. No parts used. Call completed.

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW0

Near Waco, Texas 76707

Jonathan M

Job Details: 02/07/2025

Arrived on site for a washing machine that is not filling with hot water. Inspected unit and work area. The customer stated that he noticed that the hot water would not come in if he set it on hot water wash cycles. I did confirm the customers complaint and found no water being drawn in from the hot water side. I went ahead and replaced inlet valve assembly and tested the unit. I found the unit working and operating as designed with no leaks present during operation. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Austin, Texas 78737

Luis

Job Details: 02/07/2025

"Arrived on site. Replaced defective feli harness,reassembled unit powered unit on tested delivery ui control unit working as designed. W11170712"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Round Rock, Texas 78681

Daniel A

Job Details: 02/07/2025

Arrived 9n site to i spectrum RC door swinging open. Upon further inspection. I found that the refrigerator needed to be adjusted and leveled. I adjusted the legs and was able to correct the issue with the doors swinging open. No parts needed ans no water leaks observed during service.

We serviced a

MAYTAG RANGE

Model PER5510BAW

Near Killeen, Texas 76549

Tyler

Job Details: 02/07/2025

"Arrived on site for range not allowing two 8 inch burners to turn on. On arrival confi4med issu3 and found wP7403P239-60 (2x), WPW10345410 surf element (2x), 3300331 receptacle (4x) broken. Ordering g above mentioned parts and rescheduled customer for 02-13-25. Didn't have correct large switch or receptacle one 02-7-25. ; schdld next appmnt for 2/13 THU !"

We serviced a

WHIRLPOOL RANGE

Model WFG540H0AS1

Near Cedar Park, Texas 78613

Daniel A

Job Details: 02/07/2025

"Arrived on site to inspect oven, not maintaining temperature, torn gasket, and front burners not igniting. Upon further inspection, I found that the burner caps for the front 2 burners had some rust and buildup. I removed the rust and cleaned the burner caps, and added a piece of metal conduit to the burner to aid the igniter spark direction. The burners are now operating as designed. I checked the oven, and the igniter and burner are in good working condition. I replaced the torn gasket and ran a test at 350 degrees. The oven reached preheat temperature in 10 minutes and continued to cycle at the proper temperature range. After that. The range is operating as designed now. W11562931"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Belton, Texas 76513

Jonathan M

Job Details: 02/07/2025

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the door gasket and tested the unit. I found the unit working and operating as designed. Call complete. W11483553.

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS20

Near Belton, Texas 76513

Sterling

Job Details: 02/07/2025

"Full arrival verified complaint of unit not starting cycle due to door not fully shutting visual inspection of the unit shows. No installation issues unit is level, and in the box completely voltage and polarity are correct. Verify door is shutting correctly. I found a service pointer for this issue He followed the steps in the service pointer and found at the left side. The door switch is not engaging correctly per service pointer. Replace the interlock harness with door switches. Advised, customer of proper use and care of the unit and confirmed with customer unit is now working. Job complete installed w11578578"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Round Rock, Texas 78664

Andrew R

Job Details: 02/07/2025

Arrived onsite for unit with rusted heater. I found the heater to be rusted on the right hand side. I replaced the heater and tested the unit while observing for leaks. After testing i found no leaks present and unit to be operating as designed. No leaks present. Call complete. Installed W11537778 HEATER.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY07

Near Hewitt, Texas 76643

Jonathan M

Job Details: 02/07/2025

Arrive on site for a refrigerator that is not cooling in the upper compartment. Inspected unit and work area. I did confirm the customer's complaint and found everything running. But the refrigerator side at room temperature. I gained access to the freezer and found a defrost issue in the freezer compartment. I gained access to the control board and checked resistance through the defrost thermostat. I found it reading 0.3 ohms indicating it was closed and working properly. I checked resistance through the heater and found it reading 28.7 ohms indicating a good heater. I spoke with g c and was advised that the issue would most likely be put the jazz board due to the relays sticking. He had advised that this tends to happen on the jazz boards over a long period of time. I replaced the jazboard and ran the unit through a forced defrost. I found proper voltage going to the defrost heater and the defrost heater turning on and defrosting the ice buildup up. The unit is working and operating as designed. Call complete. WPW10503278.

We serviced a

WHIRLPOOL MICROWAVE

Model WOEC3030LS01

Near Round Rock, Texas 78665

Andrew R

Job Details: 02/07/2025

Arrived onsite for previously diagnosed part i replaced the microwave control and the bulb located underneath. Unit is powering the bulb on as designed and no issues present with unit after repair. Call complete. Installed W10886919 Lamp bulb and W11325787 Control board.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Leander, Texas 78641

Lou

Job Details: 02/07/2025

"Arrived on site to inspect dishwasher not draining and rust on the element. Upon further inspection, I found some discoloration to the element and the drain filter was dirty. Cleaned the filter and placed the unit in diagnostics showing no error codes and continued with testing. Unit is operating as designed. When I went to replace the element, I f9und the part prescreened for today was missing the gaskets. Notified the office and am ordering the element and scheduled return service for 02-13-25. No water leaks observed during service. ; ordrng 1 W11537778 (Heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near San Marcos, Texas 78666

Andrew

Job Details: 02/07/2025

Arrived on site and replaced evap motor assembly(W11578030) and controp(W11224256). Evap motor now engaging. Customer stated ice maker in RC compartment not working. Advised since evap motor was not working ice maker thermistor was not being satisfied with temp causing no production. Ran test on ice maker and completed harvest with no issues. Ran test 45 and ice maker not filling with water. Removed water filter and ice maker now filling properly. Advised customer to replaced filter. Also advised customer to place bottle or glass of water in FC and when frozen solid to continue using unit. No leaks detected at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Lampasas, Texas 76550

Robert

Job Details: 02/07/2025

WDT540HAMZ2 Arrived on site for a dishwasher not heating on arrival found heating element has failed replaced element and tested product works as it's designed no water leaks visible from main water supply.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Nolanville, Texas 76559

Tyler

Job Details: 02/07/2025

Arrived on-site for tap not shutting off. Installed tap switch(w11174419) and everything works as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ09

Near Red Rock, Texas 78662

Andrey

Job Details: 02/07/2025

"Arrived on site to test unit for no power, tested unit found shorted fuse and failed door interlocks, ordering parts rescheduled for 2/14; ordrng 1 W11551761 (Interlock) and 1 W11551558 (Interlock) and 1 W11707984 (Fuse)"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS4

Near Manor, Texas 78653

James K

Job Details: 02/07/2025

"WFE515S0JS4 Arrived on site for unit tripping breaker. Upon arrival, customer stated randomly trips during Bake cycle. Proceeded to replace W11182108 element bake, W10856603 broil element and W11583303 control. Continued to burn off elements utilizing service pointer. Bake element amp draw reads 9.9 and broil element reads 14.1 amps. Pictures for Safety protocol has been attached to Quick Pics. Called Safety Team and spoke with Kent and documented situation. Unit is functioning as designed."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS3

Near Austin, Texas 78731

Joe Z

Job Details: 02/07/2025

Arrived on site to install previously ordered parts. Replaced diverter disk w11662107 and diverter cover W11679656. Test unit and is now operating as designed with no odd noises. No leaks present. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Copperas Cove, Texas 76522

Robert

Job Details: 02/07/2025

"WFES3030RS0 Arrived on site for a range with no power. On arrival found breaker flipped client said when preheating breaker flips. Common issue parts for repair were not sent I ordered control, bake and broil element. Office to reschedule for client. ; ordrng 1 W11696067 (Control) and 1 W10856603 (Broil element) and 1 W11182108 (Bake element)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM2

Near Bee Cave, Texas 78738

Leonardo

Job Details: 02/07/2025

Arrived on site to test unit for unit not washing. Test unit and found and sump and motor. Unit filing with water hut motor not coming on. Replaced sump and motor test unit and unit test good job complete. no leaks present heating element coming on. WPW10671942

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS03

Near Leander, Texas 78641

Miguel

Job Details: 02/07/2025

Arrived on site with all parts ordered. Removed shelves. Removed both freezer and refrigerator evaporator covers. Removed back panel. Verified drain was clear. Replaced main control and front interface. Replaced icemaker. Replaced door gasket right side. Verified operarion. Call complete.

We serviced a

AMANA REFRIGERATOR

Model ASI2575FRS00

Near Austin, Texas 78725

Tim M

Job Details: 02/07/2025

"Arrived on site to test unit for no cooling. Upon arrival customer stated they hear it running sometimes but not cooling. Both compartments at room temp. Gained access to unit compartment and cycled power on the unit while monitoring amperage and watts. Applied power to the unit, compressor is pulling 8 amps and 900 watts, will run for a little then kick out on thermal. Unit will need a sealed system repair. Unit is a r134a. Requesting 2 hours for return visit. Ordering parts required, no parts installed, office to reschedule.; ordrng 1 W10309988 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access valve)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Killeen, Texas 76542

Tyler

Job Details: 02/07/2025

Arrived ed on site for dishwasher not draining. On arrival confirmed issue and found drain pump broken and drain line clogged. Removed cLog and i stalled w10914557 pump and tested unit. Found no leaks and dishwasher working as designed. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXF01

Near Georgetown, Texas 78633

Wesley

Job Details: 02/07/2025

"Arrived onsite and inspected unit for not producing ice, following repairs. Found loose connection to the ui causing failure to produce. Restored production by seating molex correctly. All checks good."

We serviced a

WHIRLPOOL DRYER

Model WED7000DW1

Near Cedar Park, Texas 78613

Miguel

Job Details: 02/04/2025

"Arrived in sote for dryer not starting, verified propwr voltage. Found fuse was good. Heating leemnt good, on activation u it clicks but mkfor does not start, accessed control. Found motor relay is not closing, still has 124 v across. Replaced control. Verified operqrion. Call complete. WPW10691552"

We serviced a

AMANA RANGE

Model ACR4203MNW1

Near Austin, Texas 78734

Tim M

Job Details: 02/04/2025

"Arrived on site to test unit for coils not getting hot. Upon arrival customer stated the elements stop heating after a few minutes. Inspected switches, found no shorts. Found FL and RL coil starting to warp causing the pans to not depress switch. Replaced FL element (W11396790) and RL element (W11396792). Tested unit, unit is now running as designed. Advised to customer that the pots and pans used must have a flat bottom. Any curve in the pain will cause the switch to not be depressed and heating will stop. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WGD6605MW0

Near San Marcos, Texas 78666

Andrey

Job Details: 02/04/2025

"Arrived on site to test unit for lint blowing out the back, tested unit it found vent hose kinked with a big hole, adjusted hose and fixed hole with foil tape unit is now running as designed job complete no parts installed"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Austin, Texas 78744

James K

Job Details: 02/04/2025

WED5010LW1 Spoke with tenant via phone call and stated the property maintenance has already fixed the unit. Tenant is requesting to cancel service ticket. Service no longer needed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Cedar Park, Texas 78613

Miguel

Job Details: 02/04/2025

"Arrived on site for dishwasher not starting cycle. Entered test mode and found F2e1, f5e2. All components pass test. Found button not always responding. Replaced control. Verified opwrarion. Call complete. W11683480"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Seguin, Texas 78155

Andrey

Job Details: 02/04/2025

"Arrived on site to replace damaged Right RC door, replaced and installed name plate, customer approved job complete installed W11436604, W11223753"

We serviced a

KITCHENAID COOKTOP

Model KECD866R

Near Lakeway, Texas 78734

Tim M

Job Details: 02/04/2025

"Arrived on site to test unit for knob not turning. Upon arrival customer stated the knob didnt turn at all but now is turning freely and service no longer needed. No service provided, no fee collected, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SPZ1

Near Georgetown, Texas 78633

Tyler

Job Details: 02/04/2025

Arrived on site for dish2asher not mounted in cabinet. On arrival confirmed issu3 and installed dishwasher screws to mount(provided by c7stomer). No parts installed call complete

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS01

Near Georgetown, Texas 78628

Tyler

Job Details: 02/04/2025

Arrived on-site for icemaker not working. Found a weak valve. Installed valve(w10897719) cycled unit and everything works as designed.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Andice, Texas 78628

Tyler

Job Details: 02/04/2025

"Arrivedmon site for dryer not heating fully on sensor dry modes. On arrivwl found unit it is working and found laundry amount wasnt large enough for unit to sense wetness. Instructed customer to use t8me dry instead, no parts installed call complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78758

Andrew R

Job Details: 02/04/2025

Arrived onsite for unit making humming noise. I found the humming to be the drain pump. Drain pump tested good. I took the water pressure hose off of the control and still found the unit to drain indicating the water pressure sensor on the control isn't reading correctly. The control will need replacement. Due to the control being PSP office will need to RS when we have received the part. Ordering W11607637 CNTRL-ELEC.; ordrng 1 W11607637 (CNTRL-ELEC)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Round Rock, Texas 78681

Andrew R

Job Details: 02/04/2025

Arrived onsite for dishwasher not cleaning dishes. I found a F4E3 error stored indicating wash motor has gone. I verified no water was being sprayed. I replaced the pump and motor and tested unit. Unit is now operating as designed and no leaks were sighted during testing. No leaks present. Call complete. Installed W11613479 Motor and Sump ASM.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Austin, Texas 78738

Tim M

Job Details: 02/04/2025

"Arrived on site to replace previously diagnosed parts. Replaced UI (W11664671), LED module (W11470191), facia (W11394709) and both FC reed switches (W11731968). Lights now illuminate but the UI is still showing a door open. Will need to order main control as well. Ordering part, rescheduled for 02/10.; ordrng 1 W11455229 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG02

Near Austin, Texas 78759

Luis

Job Details: 02/04/2025

"Arrived on site for cooling issue. Found evaporator fan not running,good voltage reading 120vac diagnosed a defective fan motor,replaced fan motor powered unitmon fan powered on. Wp2315539"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Austin, Texas 78723

Leonardo

Job Details: 02/04/2025

Arrived on site to test unit for unit leaking. Test unit and found damaged sump and motor. Replaced sump and motor test unit and unit test good job complete. No more leaks present at this time

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Kyle, Texas 78640

Leonardo

Job Details: 02/04/2025

Arrived on site to test unit for unit not draining. Test unit and found drain motor not spinning. Removed drain motor and found glass stuck in it. Removed glass test unit and unit test good job complete.

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near Austin, Texas 78727

Andrew R

Job Details: 02/04/2025

Arrived onsite for unit not operating. I found a console error present on the unit. I replaced the control and HMI. When replacing the HMI I found the clip from the encoder to not fit into the new HMI. Spoke with PR and found the old HMI was made for the model MW0 not MW1. Need to get a encoder for model MW1 to complete repair as the encoder is also fit for the MW0 model. Spoke to Dylan and advised to replace the encoder to the right fit model due to incorrect parts being installed in the first place. SR 7740884635. Ordering W11675700 encoder. Encoder is PSP office to RS. Installed W11675701 Board Control and W11627413 Cntrl-elec.; ordrng 1 W11675700 (Encoder)

We serviced a

WHIRLPOOL DRYER

Model WED8000DW3

Near Austin, Texas 78734

Tim M

Job Details: 02/04/2025

"Arrived on site to test unit for power button not working. Upon arrival customer stated the power button and other buttons will intermittently not react to input. Tested unit, found multiple buttons intermittently not reacting to input, unit will need a new console to fix issue. Ordering part, no parts installed, office to reschedule. ; ordrng 1 W11133029 (Console)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Seguin, Texas 78155

Andrey

Job Details: 02/04/2025

"Arrived on site to test unit for not cooling properly, tested unit found FC evaporator completely frozen over ceasing up the fan, customer will need to unplug 2 days before our next appointment, will need to replace control, evaporator motor, thermistor and harness, ordering extra parts to ensure completion, rescheduled for 2/11; ordrng 1 W11087463 (Damper) and 1 WPW10384183 (Thermistor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ19

Near Austin, Texas 78731

Luis

Job Details: 02/04/2025

"Arrived on site for not dispensing ice. Diagnosed stripped auger motor shaft,transfered all parts to new divider,installed new auger motor,washer and shaft,reassembled unit ran ice dispenser unit working as designed. Wpw10309864,wp63052-2,w11378860.,w11671282"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2FOUN

Near Austin, Texas 78726

Matthew

Job Details: 02/04/2025

Arrived onsite for unit making noises. Replaced drum but found unit still making noises. Inspected further found roller drum shaft loose tightened both right and left. Unit is now longer making noises. Unit is now functioning properly and as designed to job completed. Parts used w10508188

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ19

Near Robinson, Texas 76706

Jonathan M

Job Details: 02/04/2025

Arrived onsite to install previously diagnosed parts. Inspected unit and work area. I replaced the housing assembly and dual valve and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete. W11162042 and W11645245.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Georgetown, Texas 78626

Lou

Job Details: 02/04/2025

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit getting off balance and the front left suspension rod going through the tub and causing it to leak, I removed and replaced the tub, gearcase and suspension rods and calibrated the unit and tested. Unit is operating as designed. No water leaks observed during service, job completed. W11217817, W11454372, W10371566"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Austin, Texas 78724

James K

Job Details: 02/04/2025

"WED4850HW0 Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace WP3387134 cycling thermostat. Tested unit and now unit is cycling correctly. Unit is functioning as designed. No one available to sign. Vacant unit"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Round Rock, Texas 78665

Wesley

Job Details: 02/04/2025

Arrived onsite for dryer noise in 11303. Inspected and found excessive noise from the duct installation. Made some adjustments to improve and recommended ensuring the outside weather flap was not obstructed or painted shut due to excessive back pressure noises. Dryer checks good. No parts. No signer available.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Liberty Hill, Texas 78642

Scott

Job Details: 02/04/2025

"Arrived on site for dishwasher not draining . Found unit is draining but not breaking down soap very well. Ran diagnostics got heater error code again . Ran diagnostics wash . All checked normal, heat is coming on now . Advised on scraping plates ,and to run a cleaning cycle with afresh cleaner . No water leaks detected at time of service . Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Burnet, Texas 78611

Scott

Job Details: 02/04/2025

"Arrived on site for dishwasher washer not draining . Customer said some times it doesn't drain or sometimes not filling . Ran dianostics got 6-4,error code . Manually ran drain and dianostics rest wash . All checked normal. Checked float switch , some time switch would stick in NO and then get stuck in NC . Ordering switch return 2/11No parts used ,nomwater leaks detected ; ordrng 1 WPW10195039 (Float switch) and 1 WP8531743 (Gasket)"

We serviced a

WHIRLPOOL OVEN

Model WFG320M0MS0

Near Manor, Texas 78653

Joe Z

Job Details: 02/04/2025

"Arrived on site for oven seal sagging. Upon arrival, inspected unit and found gasket failed. Need to replace gasket. Replaced gasket WPW10535778. Job complete"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Austin, Texas 78751

Leonardo

Job Details: 02/04/2025

Arrived on site to test unit for unit leaving sand behind on dishes. Test unit and found sand coming from fill valve. Will need to replace fill valve and sump and motor and return visit. Rescheduled for Tuesday ; ordrng 1 W11434044 (Fill valve)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Pflugerville, Texas 78660

Andrew R

Job Details: 02/04/2025

Arrived onsite for previously diagnosed parts. I replaced the console and tested the unit. Unit is now operating and washing as designed. No water leaks present. Call complete. Installed W11130341 CONSOLE (SHADPW)

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Holland, Texas 76534

Robert

Job Details: 02/04/2025

"WED5000DW2 Arrived on site for a dryer smelling like it's burning. On arrival no kind of burning smells dryer heats up just fine. Issue with the product is the door handle is defective and fell off and the timer is making a clicking sound . I ordered timer ,handle and door switch the two returning parts might be needed. I rescheduled client for 2/10/25 client couldn't sign due to being ill.; ordrng 1 WPW10185992 (Timer) and 1 WP3406107 (Door switch) and 1 W10861225 (Handle)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Hutto, Texas 78634

Wesley

Job Details: 02/04/2025

"Arrived onsite for a noise concern accompanying ice dispensing. Unable to recreate the noise oniste through numerous tests. Advised customer on possible normative causes, and also that recording noise and calling back with more data would be a good way to help us solve the issue. No parts."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Georgetown, Texas 78628

Tyler

Job Details: 02/04/2025

Arrived on-site for dishwasher not finishing cycles. Found f9e1 code. Installed pump & motor(w11460946) cycled unit and everything works as designed no leaks call complete

We serviced a

MAYTAG DISHWASHER

Model MDBH945AWW

Near Waco, Texas 76710

Jonathan M

Job Details: 02/04/2025

Arrived on site for a dishwasher that has a broken handle. Inspected unit and work area. I confirmed the customer's complaint and went to replace the handle. I found the part sent with me. Was the wrong latch assembly and I am ordering the correct one. I rescheduled the customer to 2/10. No parts were installed.; ordrng 1 WPW10130695 (Handle and latch assembly)

We serviced a

WHIRLPOOL MICROWAVE

Model WMMS3330RB

Near Georgetown, Texas 78628

Daniel A

Job Details: 02/04/2025

"Arrived on site to inspect microwave cooking options, cooking too long and not sensing properly. Upon further inspection, the customer advised that on certain cooking options, the microwave would cook top long and not stop. He stated that when he cooked popcorn, it would not shut off when the popcorn was done. He also stated that the dinner plate option also cooked his food too long, and he had to stop the cooking manually. I referenced the control guide and washable to show the customer how these cooking options work in detail. The customer did not have access to the user. Manual or the control guide. The microwave senses moisture, and heat and cooking will vary based on many factors such as size, water content, fat content, and so on. I advised the customer to use the reheat option, as these options take into account different types of foods and sizes. I did a test on 'melt' with half a stick of butter, and the microwave melted it without issue or boiling it. At this time, I do not observe any functional issues. I documented with Saftey SR 7740841389"

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US0HS05

Near Leander, Texas 78641

Miguel

Job Details: 02/04/2025

Arrived on site for cooktop burner not working g. Back right igniter does not spark. All other burners sparking properly. Replaced igniter. Verified operarion. Call complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Leander, Texas 78641

Miguel

Job Details: 02/04/2025

"Arrived on site for dishwasher l8ght flashing. Found F9e1. Water is still in tub. Activated drain and found unit is not draining. Pump just hums. Removed drain and found nothing blocking it. Drain works outside of sump, replaced sump assembly. Verified operarion. Call complete W11460946"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Liberty Hill, Texas 78642

Daniel A

Job Details: 02/04/2025

"Arrived on site to inspect refrigerator not dispensing ice properly. Upon further inspection, the customer informed me that in the past, he had an issue with the ice maker overfilling, which cause the ice in the bin to clump. Because of this clumping, the customer experienced a stuck auger. Now, the customer is occasionally experiencing problems with the dispenser in that the coupler is not catching the auger. There is evidence that the receiver on the bin is worn, and the coupler is not catching property. I also noticed that the fridge is slightly leaning forward, causing more water to collect in the front of the ice mold. This un level ice maker is producing bridged, which can lead to the ice clumping. I leveled the fridge to improve ice production, and I am ordering the ice bin assembly.W11185686, no water leaks observed during service. I am scheduling for 2/11; ordrng 1 W11185686 (Bin) and 1 W11185686 (Ice bin)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Manor, Texas 78653

Joe Z

Job Details: 02/04/2025

Arrived on site to install previously ordered part. Replaced splutch W10721967. Test unit and is operating as designed. No leaks present. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Austin, Texas 78721

Luis

Job Details: 02/04/2025

"Arrived on site for a no cool,diagnosed a defective compressor. Removed defective compressor installed a new compressor,drier and access valve,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. W11506635,w11580057"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Temple, Texas 76504

Robert

Job Details: 02/04/2025

WRS315SDHM12 Arrived on site for a refrigerator making sounds. On arrival product was working great tested evaporator part worked great icemaker water fill worked great . I removed back cover where compressor is at and the i found compressor lose tightened bolts holding compressor down no other sounds detected. Product works as it's designed no water leaks visible from main water supply. No parts used.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAS5

Near Austin, Texas 78704

Leonardo

Job Details: 02/04/2025

Arrived on site to test unit for unit not washing correctly. Test unit and found broken fill valve not allowing enough water in and broken heating element. Will need to order new element rescheduling for Thursdays afternoon per customers request ; ordrng 1 W10518394 (Heating element)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Round Rock, Texas 78681

Andrew R

Job Details: 02/04/2025

Arrived onsite for previously diagnosed parts. I replaced the float switch and powered the unit on. Unit now longer constantly drains and is now completing cycles as designed. Control was not needed as his checked good. No water leaks present. Call complete. Installed W11545764 Float switch.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Liberty Hill, Texas 78642

Scott

Job Details: 02/04/2025

"Arrived on site for not dispensing ice and door gasket ripping . Found yoke on dispenser motor stripped and just spinning . Replaced dispenser motor and impeller WP63052-2, W11671282. Fridge is now dispensing ice . Found right side door gasket ripped at top of door . Replaced gasket W10830274. Door is sealing properly . Nomwater leaks detected at time of service. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Georgetown, Texas 78633

Lou

Job Details: 02/04/2025

"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I found the ice bin empty andmtested temps in the FC section. Found temps were at 7 degrees and tested the temps in the ice room and f9und temps in there at 9 degrees. Placed the unit in diagnostics and tested the ice maker in test 120 and found the ice maker failed to harvest. Once I stopped the test, I went to remove the ice maker and it began to harvest and completed harvest. I placed a cup under the ice maker fill tube and tested the fill in test 97 and it operated as designed. Due to the failed ice maker, I removed and replaced the ice maker and retested and unit operated as designed. I cycled power at the breaker to reset the controls. No water leaks observed during service, job completed. W11557001"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Waco, Texas 76708

Jonathan M

Job Details: 02/04/2025

"I wrap down site for refrigerator that is not making ice. Inspected unit and work area. The customer advised the per ice maker completely stopped working and it is dangling at a weird position. I found the ice maker in the middle of a harvest, but the motor would no longer turn. I replaced the icemaker and tested the uni. I found the unit working and operating as designed. Call complete. W11700250."

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Georgetown, Texas 78628

Tyler

Job Details: 02/04/2025

"Arrived on site for rang3 tripping breaker, on arrival found 250 L1-2, 125 L1-,124 L2-n, 0 g-n. Replaced control w11707168, w11182108 element,& w10856603 element. Tetsedu it to 500 degrees and found it working as designed. Call complete"

We serviced a

WHIRLPOOL WASHER

Model ntw4516fw4

Near New Braunfels, Texas 78130

Tim M

Job Details: 02/04/2025

"Arrived on site to test unit for drain pump constantly running. Upon arrival applied power to the unit, drain pump immediately engaged. Inspected pressure hose, found a kink in the hose. Used a heat gun to reform the pressure hose and tested unit, drain pump still immediately engaged. Replaced control (W11603811) and applied power, drain pump is no longer immediately engaging. Ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL OVEN

Model WFG505M0MS0

Near Buda, Texas 78610

Andrew

Job Details: 02/04/2025

Arrived on site to test unit for gas smells and broken glass. Found burner tube air shutter not adjusted properly causing one side of burner tube to ignite while the other side was releasing gas. Adjusted burner and replaced lower glass door(W11620704). Unit now working as designed. Job complete. SR#7740788577

We serviced a

KITCHENAID OVEN

Model KOED530PSS00

Near Georgetown, Texas 78628

Lou

Job Details: 02/04/2025

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit showing error code F1E1 and F6E4- both control failures, following the tech sheet recommendations, I removed and replaced both the upper and lower main controls and removed the ground wire and performed a burnout out at 500 degrees. Once the unit completed the burnout, I reconnected the ground and performed a second burnout at 500 degrees and the unit operated as designed. Bake and broil elements were not needed at this time, job completed. W11598200, W11448962"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Little River-Academy, Texas 76554

Robert

Job Details: 02/04/2025

WTW5105HW3 Arrived on site for a washer with lid issues. On arrival verified issue left side was damaged uploaded photo . Part# w11413336/ lid was needed to fix issue the box with label was correct but the part inside was incorrect. I let the office know i had the correct part from the previous client. Used correct part replaced lid tested product works as it's designed no water leaks visible from main water supply.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Round Rock, Texas 78665

David Z

Job Details: 02/04/2025

Arrived on site to follow up on refrigerator not making ice. Found fill tube was frozen again and not filling. Checked voltage at fill tube and found 41v out of 120. I replaced the control to resolve this and verified via test 19 that the fill tube heater is now running with 120v. Retested a fill and verified that unit is now filling properly. Unit also completed a harvest with no issues as well. This shouldnfully resolve no ice condition. Parts used - W10843055.