Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

Lou S.

Lou S.

RANGE KITCHENAID KGCC506RBL05 "arrived on site to inspect cooktop clicking. Upon further inspection, I found that the unit has a glass top; therefore, I had the customer sign a waiver of damages from lifting glass top. The customer advised that they heard a clicking noise coming from the unit, then when they checked it, the unit made a loud popping noise and hey could see a flash of light or fire under the glass top. I removed the cooktop and found where the back left valve Ignitor switch had shorted/arced and the switch was black. Also found that the spark module had arced as well and had burn marks. No gas leaks observed during service. Gas supply left turned off and power supply left unplugged for safety.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (LSO) and 1 WP4456817 (valve-brnr) and 1 WP4456905 (harns-wire) and 1 WPW10110491 (module-spk)"

Near Armstrong Dr, Georgetown, TX 78633
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE334GBS0 Arrived onsite for the dishwasher that had a straw get melted on the element. I removed the plastic from the element and the bracket. I tested the unit and the element is still good. I advised the customer to run a dishwasher cleaner thru the machine. The unit is working as designed. Call complete.

Near Simmons Rd, Austin, TX 78759
Joel G.

Joel G.

OVEN LG LRE3025ST/00 Arrived on site to diagnose loud range. Found convection fan motor going out and loud. Verified operation after replacing motor.

Near Mancos Dr, Georgetown, TX 78626
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived on site for no ice. Ran diagnostics icemaker not running through diagnostics removed kickplate found broken wires on harness at hinge diagnosed unit will need a new freezer door.

Near John Simpson Trail, Austin, TX 78732
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site for pad replacement and last tech diagnosed. Removed UI and found harness for pad was barley plugged in. Plugged in fully and now operating as designed no leaks on site. No parts needed

Near Canyon Bend Rd, Pflugerville, TX 78660
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site and installed control and Evap cover. All checks good. Advised customer on repair. Unit is now operating as designed.

Near Texas Ave, Austin, TX 78705
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS315SDHB02 "Arrived on site and found Evaporator drain is blocked by ice again, only drain is blocked. There is no defrost issue. Peeled metal pan backwards to line up with cabinet drain better. reset heater extension into correct position, requested that customer continue monitoring to see if this ultimately repairs issue. No water leaks from connections at time of service, job complete"

Near Evening Dusk Dr, Kyle, TX 78640
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF995FIFZ00 Arrived on site for RC not cooling. Inspected unit and work area. Found door ajar light and WiFi light flashing. Measured temperature in RC at found high temperatures. Inspected RC evaporator frost pattern and found ice buildup on. Performed diagnostics mode and tested door switches and found all switches operating correctly. Tested RC thermistor and found out of range. Called tech support and spoke with J.K he stated that evaporator cover will need replace and that light is flashing due to connecting to WiFi then disconnecting. Customer can reconnect to unit and that will correct light issue. (SR# 7725694409). Will need authorization to complete repair. Office to schedule appointment return.

Near Laurel Bay Loop, Round Rock, TX 78681
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WEG730H0DS0 Arrived on site to replace sensor and found bad control board. Ordering board W11050551 office to reschedule. ; 1 W11050551 (CONTROL BOARD )

Near Calder Rd, Dale, TX 78616
Joel G.

Joel G.

OVEN GE JKP45B0W1BB Arrived on site to install part I previously ordered and was sent for repair. Replaced and verified operation.

Near Running Water St, Georgetown, TX 78633
Kevin B.

Kevin B.

DRYER WHIRLPOOL WGD9200SQ0 "Arrived on site and inspected dryer and found valve is leaking through orifice, replaced gas valve and it is now operating properly. Job complete"

Near Orange Blossom, New Braunfels, TX 78132
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 "arrived on site to inspect refrigerator FC temps. Upon further inspection, I tested temps in the FC=5 degrees & RC=46 degrees. I removed the FC Evap cover and found a good frost pattern on the evaporator. Checked the RC evaporator and it too was good. I find the ice bin empty, but the customer had the ice maker turned off. I tested the ice maker in diagnostics and it operated as designed. I tested all fans in diagnostics and all three were operating as designed. I checked the coils and found a small amount of hair on it. I placed the unit back into diagnostics and went to test #7 and changed the defrost timer to 02 and then repositioned the FC thermistor. Advised the customer of my findings and changes and advised to notify the office if the unit acts out again. No water leaks observed during service, job completed."

Near Jacksboro Trail, Austin, TX 78717
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator leaking water. Tested and inspected unit and found drain line failed. Ordering new drain line and will return. Instructed customer to watch unit and customer signed waiver. No water leaks present at time of service. ; ordrng 1 W11084807 (DRAIN)

Near Belforte Ave, Lakeway, TX 78738
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRS975SIDM00 "Arrived on site to diagnose fridge not cooling. Found all operations working just fine at this time. Temps are fine and all tests check fine in diags. Condenser was clean. No leaks detected. Customer to monitor unit in case it fails again but at this point, I am unable to duplicate complaint."

Near Briar Park Dr, Georgetown, TX 78626
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher and couldn’t find any abnormal or excessive aroma from dishwasher interior. Recommended running a cleaner like dishwasher magic to possibly improve customer experience. No water leaks detected at time of service, job complete"

Near Village Inn, New Braunfels, TX 78132
Wesley P.

Wesley P.

DRYER WHIRLPOOL GGW9250PT3 "Arrived on site and found unit operating as designed. Advised customer that exhaust needs to be cleaned out. No leaks detected, advised customer on use and care.

Near Liberty Park Dr, Austin, TX 78746
Paul R.

Paul R.

WASHER GE GTW460ASJ0WW Arrived onsite for the washer leaking again. I tested the unit and I found the thermistor leaking water due to the seal is bad. The thermistor needs to be replaced. Ordering c-notes & WH01X24104 THERMISTOR ASSEMBLY.; ordrng 1 C-NOTES (THE OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT. ) and 1 WH01X24104 (THERMISTOR ASSEMBLY)

Near Broad Oaks Dr, Austin, TX 78759
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Will need to replace wash motor and control board. Will need to order new control board W11305308. ordrng 1 W11305308 (CONTROL BOARD )

Near Pratt Ln, Austin, TX 78748
Clif L.

Clif L.

WASHER MAYTAG MHW5500FW1 Arrived on site to diagnose a washer that was leaking. Tested unit and found outer tub assembly seal properly. Entire drum and basket assembly will need to be replaced to complete repairs. Office will need to set return appointment for two technicians and two hours.; ordrng 1 CNOTES (2MAN JOB) and 1 CNOTES (2 HOUR JOB) and 1 W10901175 (tub-outer)

Near Legends Pkwy, Kingsland, TX 78639
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0AS02 "arrived on site to inspect wall oven microwave combo. Upon arrival, customer advised that there had been a different tech to fix the microwave because it doesn’t heat. I placed the unit in diagnosis and found error codes F1E5 & F6E0. Cleared the codes and attempted to test the unit and after approximately 1 min, the unit stopped ad showed error code F1E5.

Near Jeffs Ln, Austin, TX 78717
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS25XVMS3 Arrived on site for broken end caps. Installed new end cap tested lid operation good.

Near River Pl Blvd, Austin, TX 78730
Arthur B.

Arthur B.

DISHWASHER FRIGIDAIRE FFBD2406NS11B "Arrived onsite for customer complaint of reverse is osmosis system back flowing into dishwasher. When arrived, confirmed issue that dishwasher only has a rubber flapper to block water. Water is feeding back to dishwasher and filling sump. Customer advised he is getting system removed.

Near Imogen Dr, Belton, TX 76513
Jonathan  S.

Jonathan S.

REFRIGERATOR JENN-AIR JFFCC72EFS00 Arrived on site for refrigerator control panel not operating. Inspected unit and work area. Found failed circuit on UI and causing control to bubble. Removed UI and inspected wire harness and board. UI will need to be replaced to continue diagnostics. Will return with UI and main control on hand if needed. ; ordrng 1 SEENOTE (OFFICE TO SCH) and 1 W11086558 (UI)

Near E Palm Valley Blvd, Round Rock, TX 78665
Leonardo C.

Leonardo C.

TRASH COMPACTOR KITCHENAID KUCS03FTPA1 Arrived on site to test unit for unit not working. Test unit and found broken gear case. Replaced gear case test unit and unit test good job complete.

Near Island Wood Rd, Austin, TX 78733
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KBFS20EVMS3 Arrived on site for refrigerator for refrigerator leaking water water when irrigation system is running. Inspected unit and work area. Found RC gasket torn. Performed diagnostics and tested water dispenser found minor air in system. Had customer turn irrigation system on and found dispenser rapidly dripping water. Tested water pressure to unit and found at 60 psi without irrigation system on. Had customer turn irrigation system on and found pressure dropped to 25 psi and level off at 50 psi. Called Whirlpool tech support and spoke with Joel. He stated that valve is pressure driven and when water pressure drops below 35 psi valve will open. Spoke with customer on failure.

Near Gabriel Vista W, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Arrived on site for customer complaint of unit making noise, owner was not home, spoke with father, I could not get unit to make any kind of abnormal noise in defrost mode, tested all fan motors, air baffle, ice maker, unit tested good."

Near Robin Dale Dr, Lakeway, TX 78734
Paul R.

Paul R.

WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the tub ring. Mr stated the washer was still shaking badly and showed me a video of it. I found the front left leg not touching the floor and the tub and basket not level in the chassis. I leveled the unit and ran the manual high speed spin. The unit is working as designed. Call complete.

Near Quiette Dr, Austin, TX 78754
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Arrived to inspect no cooling in the ff section.Verified the evaporator is working properly but the ff section is 50 degrees.Order the tower damper assembly and will return with the control.Office to reschedule with the customer.Needs more work. ; ordrng 1 5304510255 (DAMPER ASSEMBLY ) and 1 809069201 (EVAPORATOR MOTOR )

Near Arbor Dr, Little River-Academy, TX 76554
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site and inspected oven and found has been replaced by customer, light will still not turn on and found no voltage at control board connection, will need to order a new control board to correct issue ; ordrng 1 W11122560 (cntrl-elec)"

Near Irene Dr, Canyon Lake, TX 78133
Tyler B.

Tyler B.

VENTHOOD KITCHENAID KIRD801HSS0 Arrived on for down draft top not popping up. Found loose connection in harness. Corrected all connections and tested good

Near Bell Mountain Dr, Austin, TX 78730
Arthur B.

Arthur B.

DISHWASHER MAYTAG MDB4949SHB0 Arrived onsite for customer complaint of dishwasher coming on intermittently after cycle completed. Confirmed issue. Removed and replaced UI and control assembly. Reassembled and tested. Unit now works as designed. All water connections were dry at time of service.

Near Old Tokio Rd, West, TX 76691
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL KDRU783VSS03 Arrived on site to test unit for light coming on and off by it self. Test unit and found bad control board chortled keypad and user interface. Will order wpw10116105 keypad and wpw10533030 user interface and w10852103 ; ordrng 1 W10852103 (APPLIANCE MANAGER ) and 1 WPW10116105 (KEYPAD) and 1 WPW10533030 (USER INTERFACE)

Near Bella Montagna Cir, Austin, TX 78734
Steve C.

Steve C.

REFRIGERATOR FRIGIDAIRE LGHB2869TF5 "Ride on site for the unit is not cooling properly. Found the freezer is working properly but not the fresh food section. Also water is leaking from the separator. Found the unit will need a new control board, evaporator fan motor, and a separator.; ordrng 1 242270106 (SEPARATOR)"

Near Naalehu Ct, Bastrop, TX 78602
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to install previous diagnosed part. Removed damaged dishwasher panel and handle, installed new. Tested operation door operation. Performed diagnostics mode and monitored test cycle. All tested good, no water leaks present."

Near Whitman Ave, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for refrigerator freezer light intermittently working. Tested door and found working at time of service. Found FC door light freezing in closed position when door does not get completely shut. Tested switch and found inner spring on switch operating correctly. Inspected door gasket and found door sealing. Added whirlpool approved lubricant to switch to help prevent freezing in closed position. Tested door operation and switch. Performed diagnostics mode and tested all operations. All tested good, no water leaks present."

Near Esperanza Dr, Round Rock, TX 78665
Al R.

Al R.

WASHER WHIRLPOOL CHW9150GW0

Near Co Rd 245, Florence, TX 76527
Tyler B.

Tyler B.

DRYER MAYTAG MEDC465HW0 "Arrived on site for unit ,align creaking noise. Ran unit and found the noise to be coming from idler pulley that clips in base of unit. Added pad under pulley and reinstalled and tested good."

Near Dundee Dr, Austin, TX 78759
Thomas L.

Thomas L.

WINE COOLER KITCHENAID KUBR204ESB00 Arrived on site for unit not maintaining proper temperatures. Found that each section approximately 4° too warm. Removed and replaced control and all operations have started out properly.

Near Stones Throw Cove, Georgetown, TX 78628
Steve C.

Steve C.

RANGE GE JGBS66REK3SS Arrived on site for the unit will constantly be making a ticking noise from the igniters. Tested unit and found the wire is kinked onto the back of the metal. Disassembled the back panel and readjusted the wire. The unit is working properly and no gas leaks present.

Near NE 1st St, Smithville, TX 78957
Joel G.

Joel G.

WASHER MAYTAG MVWX655DW0 "Arrived on site to diagnose washer not working properly and was making loud noise. Found motor seized and when turning it by hand, it is grinding. Took off belt, motor still grinding but gearcase was also making noise. Will need to replace gearcase and drive motor. ordrng 1 W11035751 (gearcase) and 1 W11283592 (motor-drve)"

Near Arrow Head, Round Rock, TX 78681
Al R.

Al R.

WASHER WHIRLPOOL MVWB850YG1

Near Brookhollow Cir, Salado, TX 76571
Arthur B.

Arthur B.

WASHER MAYTAG MVWC465HW2 "Arrived onsite complaint of top load washer not washing properly. Ran diagnostics and found error code F0E4 (High Temp Rinse). Found hot water valve not closing. Removed and replaced water valve. Reassembled,cleared error codes and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."

Near Chaparral Dr, Waco, TX 76710
Kevin B.

Kevin B.

WASHER MAYTAG MVWB855DC3 "Arrived on site and inspected washer and found error codes, F0E3 overload, F5E1 user presses start with lid open. Ran functions in manual diagnostic and found hot water flow is weak. No water leaks detected at time of service"

Near Tucson Trail, San Marcos, TX 78666
Clif L.

Clif L.

RANGE WHIRLPOOL WFG525S0HS1 Arrived on site to diagnose a range with a burner that will not light. Found spark module failed him unit. Replaced spark module and tested unit. Found all is functioning properly at this time.

Near Alturas Ave, Pflugerville, TX 78660
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven that is not registering Wi-Fi signals properly. Tested unit and found after installing control panel provided to homeowner from manufacturer issue still occurring due to malfunction in Wi-Fi antenna. Antenna will need to be replaced to complete repairs. Also will bring new main control and second panel on return visit in case needed.; ordrng 1 W11044576 (antenna)

Near Nightjar View Terrace, Pflugerville, TX 78660
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived to inspect unit that won’t stop filling as the dispenser is being used. Operations were normal at this time.

Near Shinnecock Hills Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for water leaking. Tested dispenser found water leaking from tube entering housing. Removed tube found tube damaged installed new water tube tested dispenser no leaks.

Near Boothill Dr, Austin, TX 78748
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOD77EC0HV01 "Arrived on site and inspected and found it is resetting the clock and date overnight, spoke with tech line and this is due to it not being connected to Wi-Fi. customer will correct Wi-Fi connection. Other functions are operating normally, job complete."

Near Summerside Dr, New Braunfels, TX 78132
Andy  B.

Andy B.

DRYER WHIRLPOOL WET4027HW0 Arrived on site for dryer making loud noise. Tested and inspected unit and found blower wheel rubbing on housing. Ordering part and will need 2 man as this is a washer dryer unit and is in tight closet. Office to schedule return trip. ; ordrng 1 W10888146 (HOUSING )

Near Scofield Ridge Pkwy, Austin, TX 78727
Leonardo C.

Leonardo C.

RANGE GE JT3000SF5SS Arrived on site to test unit for unit dead. Test u it and found bad control board will need to order new board. Ordering new board WB27X29607. Office to reschedule ; ordrng 1 WB27X29607 (BOARD )

Near Brentwood Dr, Austin, TX 78737
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JFC2089BEM01 Arrived onsite for the refrigerator that is still freezing product in the RC. Ms had pics of all the food and products that had froze. I tested the dampener and it tested good. The fresh food thermistor tested good. I tested the temp and found it about 6 degrees colder than the setting of 38 degrees. I entered service test 211 and put an offset in the control. I let the unit cycle and the sealed system is shutting off when the shelf temp is 38 degrees now. The unit is working as designed. Call complete.

Near Treehaven Ln, The Hills, TX 78738
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Right on site for the unit is freezing the food in the refrigerator section. Called Whirlpool Sr7724598742 And advice to replace thermistor, diffuser, valve and reservoir. The unit is also not make ice and the water reservoir is frozen.; ordrng 1 WPW10341320 (valve-inlt) and 1 WPW10366790 (reservoir)"

Near Farm to Market Rd 1704, Elgin, TX 78621
Kevin B.

Kevin B.

RANGE JENN-AIR PRD3630NP "Arrived on site and assisted customer with opening locked oven door.

Near Marine Cir, Canyon Lake, TX 78133
Paul R.

Paul R.

WASHER WHIRLPOOL WTW8500DC0 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the door latch and tested the unit. The washer is working as designed.

Near Bee Creek Rd, Spicewood, TX 78669
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KFIV29PCMS03 Arrived on site for refrigerator not making ice. Found ice bin full of ice. Customer stated that refrigerator is not cooling properly. Tested and inspected unit and found ice buildup on RC evaporator cover. Found service pointer on issue and (W11092686D) No water leaks present at time of service. Instructed customer that unit will need to be defrost 48 hours before visit. Instructed customer on how to safely do so. Customer signed waiver.; ordrng 1 W11211387 (EVAPORATOR COVER )

Near Petes Path, Austin, TX 78731
Joel G.

Joel G.

FREEZER FRIGIDAIRE FFH20F2QWC Arrived on site to diagnose frz not coming on. Only interior light was on. Bypassed thermostat and verified operations. ; ordrng 1 5304513033 (TEMP CONTROL)

Near Ashbury Rd, Round Rock, TX 78681
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site to test unit for unit sparking. Test unit and found burned out cap and diode. Replaced both parts test unit and unit test good job complete.

Near Nautical Loop, Kyle, TX 78640
Clif L.

Clif L.

WASHER WHIRLPOOL WFW560CHW0 Arrived on site to diagnose a washing machine that is not turning on. Factory reset controls and found no stored error codes or failures with unit at this time. All is working properly and no further repairs are needed. No leaks were found at time of service.

Near Peach Blossom, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator doors not level. Upon further inspection, I found that the unit was not leveled and squared. Using the shims that were prescreened due to the floor not being level, I placed one at the back right wheel and one at each front leveling leg. Was able to get the unit leveled/squared and both RC door were level at the top. Customer advised that one of the shelves was damaged as the rail for the bin had a broken mount screw. After clearing it through the office, I am ordering a new shelf No water leaks observed during service, job completed.; ordrng 1 W11243759 (SHELF-GLASS)"

Near Castle Peak Trail, Austin, TX 78726
Robert J.

Robert J.

WASHER AMANA NTW4516FW2 Arrived on job for complaints of unbalanced. Found during testing that the suspension rods are no good. Replaced all 4 suspension rods and tested good and no leaks detected. Complete

Near Rangeland Rd, Seguin, TX 78155
Lou S.

Lou S.

DRYER WHIRLPOOL WED7500GC0 "arrived on site to inspect dryer taking too long to dry. Upon further inspection, using my vent test kit, I tested airflow to the unit. Unit failed 2 times. I disconnected the vent tube from the back of the unit and retested and he unit passed. I removed the lower front panel and found a small amount of lint inside the unit and lint clumped inside the blower wheel. Also found the element not heating properly. I removed and replaced the element and vacuumed the lint out of the unit. Retested, and the unit is operating as designed. No lint observed at the end of service, job completed."

Near Roy Butler Dr, Austin, TX 78717
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW6620HC0

Near Comanche Dr, Gatesville, TX 76528
Thomas L.

Thomas L.

WINE COOLER KITCHENAID KUBR204ESB00 Arrived on site for unit not maintaining proper temperatures. Found that each section approximately 4° too warm. Removed and replaced control and all operations have started out properly.

Near Stones Throw Cove, Georgetown, TX 78628
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived on site and tested operation. I found ice maker not producing ice. When testing I found that the harness has broken at bottom hinge. Unit will need new door to repair. ; ordrng 1 LW10691266 (dor-fip)

Near Freer Cove, Leander, TX 78641
James C.

James C.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site and found. No thread sealant on elbow coming out of cooktop going to regulator. I also found that the regulator is damaged. Unit will need new regulator to repair. I did not have proper gas thread sealant and will need to return with proper sealant to repair; ordrng 1 TOOL (GAS DETECTOR)

Near Bardella Dr, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived onsite for the the refrigerator to replace the previous diagnosed parts. I replace the icemaker tube, reservoir, and the fill valve for the second time due to leaking water. I tested the unit and there were no leaks around the valve or the tubes. Call complete."

Near Anfield Cir, Spicewood, TX 78669
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "(DZ) Arrived on site for refrigerator developing ice at bottom left corner. Inspected unit and work area. Tested door seal. Found frame indented on bottom left corner, see SD quick pic. Applied insulation underneath door gasket, also applied Whirlpool Approved food grade silicone to door indentation. rechecked and verified air leak was fixed. All tested good."

Near FM1105, Georgetown, TX 78626
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived to inspect ff section not cooling. Verified complaint and removed and replaced the ff harness.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Co Rd 4390, , TX 76539
Al R.

Al R.

REFRIGERATOR WHIRLPOOL MFI2269VEM1 Arrived to inspect odd noises from the refrigerator.Customer advised the unit(compressor) turns on at odd times of the day.She said she wakes up early and has never heard any noises from the refrigerator.I checked the unit and all aspects of the unit checked ok.The noises and natural sounds the unit makes during operation.No parts installed.

Near Trail Crest, Harker Heights, TX 76548
Joel G.

Joel G.

REFRIGERATOR KITCHENAID KSRL25FRSS00 "Arrived on site to diagnose fridge not not cooling in ff side. Found return vent frozen put parts that customer took out back in place, defrosted ice eid good air flow now. Customer to give unit 24 for normal temps. If issue persists, return vent inside wall may be collapsing and will be not repairable from there. No leaks detected.

Near Cedar Bend Dr, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site for no ice. Ran diagnostics E2 error code. Ran harvest failed diagnosed faulty icemaker. Installed a new icemaker ran harvest test passed ran fill test passed.

Near Pecan Meadows, New Braunfels, TX 78130
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose a refrigerator that was not cooling properly. Noted Towel in bottom of unit as it was recently defrosted by apartment maintenance. Checked heating system and found heater wire connection not fully wired from manufacturer causing defrost failure. Rewired unit properly and All is now working properly. No leaks were found after services were performed.

Near Strathaven Pass, Pflugerville, TX 78660
Thomas L.

Thomas L.

REFRIGERATOR GE GE21GSHBSS Arrived on site for noisy operation. Found that the condenser fan motor blade had broken and was causing the noise. Replaced fan blade and unit now operates properly. All water connections were dry at the time of service.

Near Penny Ln, Georgetown, TX 78633
Joel G.

Joel G.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site to diagnose dishwasher not drying. Found loose wire at the element. Reconnected and ran diags. Verified all correct operations and heating element comes on fine. Informed customer about normal operations of the unit and ways to improve the dishwasher performance. No leaks detected. Called source, spoke w/ Scott, who confirms all is normal file#7725688599."

Near Hidden Springs Path, Round Rock, TX 78665
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KRFC302ESS02 "Arrived on site and found fresh food doors aren’t level, raised right hand side of refrigerator until customer accepted a happy medium between doors being level and refrigerator spacing on each side. All functions on refrigerator are operating properly, No water leaks from connections at time of service, job complete"

Near Colleen Dr, Canyon Lake, TX 78133
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on job for complaints of icemaker not dispensing properly. Found that solenoid was sticky. Adjusted solenoid and icemaker tested good. Complete

Near Weil Rd, Marion, TX 78124
Al R.

Al R.

WASHER WHIRLPOOL WFW88HEAC0 Arrived to inspect fl washer with drain error code.Confirmed the complaint and removed the front panel to access the drain pump.Confirmed the pump was clogged and unclogged the unit at the customers request.She is selling the house and is including the washer/ dryer with the house and simply wanted it repaired..All water lines were dry at the time of service.Job complete

Near Loblolly Dr, Harker Heights, TX 76548
Andy  B.

Andy B.

DRYER MAYTAG MGDX655DW2 Arrived on site for dryer making loud noise. Tested and inspected unit and found blower wheel rubbing against housing. Attempted to adjust housing with minor improvement.; ordrng 1 W11117429 (LINT CHUTE) and 1 WP694089 (BLOWER WHEEL ) and 1 WP8577230 (BLOWER HOUSING )

Near Danwood Dr, Austin, TX 78759
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site for complications related to the ice bin fill arm falling out of place. Restored function and cleaned out ice. All checks good. Unit is now operating as designed. Advised customer on repair.

Near West Ave, Austin, TX 78701
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL MFF2558KEB Arrived on site for refrigerator needing coils cleaned. Cleaned coils and inspected unit. All operations are normal. No water leaks present at time of service.

Near Winding Oak Cir, Austin, TX 78750
Lou S.

Lou S.

DRYER MAYTAG MEDB835DW3 "arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and after approximately 5 seconds, the unit began to make a loud screeching noise. I lifted the top panel and turned the unit on again and the noise sounded as if it were coming from the motor area. I removed the drum and tested the idler pulley and found that the idler pulley wheel did not move. I advised the customer of my findingsAlso cleaned all the lint from the unit. Retested and the unit operated as designed with no unusual noises. No lint observed at the end of service, job completed."

Near Peterson Dr, Cedar Park, TX 78613
Joel G.

Joel G.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to diagnose “leak” in oven. Checked for leaks in the oven and didn’t find any. I ran the oven and asked customer is the flame smell was what they were smelling and she confirmed. The smell is just the flame and not an actual leak. Flame is fine and this is completely normal. I also ran a burner and turned gas on only and showed her what an actual leak would smell like and she confirmed that that wasn’t the smell. All is normal. No leaks detected.

Near Preakness Pl, Georgetown, TX 78626
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 arrived on site and found unit operating leak free. Advised customer on findings. Left unit running.

Near Nueces St, Austin, TX 78705
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for loud noise found ice hitting fan motor. Diagnosed unit will need a new defrost thermistor. Defrosted evaporator,replaced harness assembly that includes thermistors.

Near Cottonwood Creek Rd, Dripping Springs, TX 78620
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH78019HB0 Arrived to install previously ordered part.Removed and replaced the door.Reassembled and unit tested as designed.JOB COMPLETE CUSTOMER SATISFIED

Near Doss St, Copperas Cove, TX 76522
Al R.

Al R.

WASHER MAYTAG MVWX655DW1

Near Cummings Ave, Copperas Cove, TX 76522
Paul R.

Paul R.

WASHER WHIRLPOOL WFW8540FW1 "Arrived onsite for the washer that still is not starting correctly. Ms stated that the issue is inconsistent but after the last time we were out the unit will powered up but the start button sometimes will not respond and start the machine. I tried to run diagnostics and the control froze with all of the lights on. I did a power reset and tried it again. There were no stored error codes. The unit completed the auto cycle and irked as designed. I tried a regular cycle and the powered on but none of the other buttons would respond. I ran diagnostics again and performed the UI test and all of the selections worked as designed. There is an issue with the electronics shorting out and the control panel, main control, and UI harness need to all be replaced at the same time. Ordering c-notes, W10903219 PANEL-CNTL, WPW10442440 HARNS-WIRE, & marking the CCU as UORV.; ordrng 1 C-NOTES (NEEDS PARTS AUTHORIZATION ) and 1 W10903219 (PANEL-CNTL) and 1 WPW10442440 (HARNS-W

Near N Derrick Cove, Spicewood, TX 78669
Leonardo C.

Leonardo C.

RANGE JENN-AIR JGRP548WP02 Arrived on site to test unit for temp to high. Test unit and found both ovens had not been converted to LP. Flams coming out of the bake burner cover. Advised customer to get Plummer to convert the unit job complete.

Near Lodestone Ln, Lakeway, TX 78738
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW6620HW0 Arrived on site and found no error codes. Advised customer on use and care. Tested and found all function as designed.

Near Wathen Ave, Austin, TX 78703
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site for slow ice production and adjusted mullion heater status to 100% and changed to 8 hour defrost. Verified all other fans baffles and thermistors passed in diagnostics. All icemaker tests pass. No error codes. Fridge over packed. Advised customer on findings. Found temps at 41f and 8f. Adjusted fridge temp down 2 degrees. Selected fast ice. No further repair recommendations.

Near Lismore Ln, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling issue in fresh food. Customer defrosted unit replaced harness assembly, secured thermistor to correct location on suction line using foil tape and a zip tie. Found housing not secured to liner,per tech support installed larger screw,found housing secured with larger screw."

Near E Zipp Rd, New Braunfels, TX 78130
Steve C.

Steve C.

WASHER MAYTAG MVWB850YG0

Near W Oak Loop, Cedar Creek, TX 78612
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG510S0AB2 Arrived on site to test unit for unit making noise when oven igniting. Test unit and found unit working as designed. Sound is unit igniting to start flame. Job complete heated oven to 350 job complete.

Near Buzz Schneider Ln, Austin, TX 78748
Tyler B.

Tyler B.

OVEN KITCHENAID KEBU107SSS03 Arrived on site for unit not baking or broiling after storm. Found control to be causing relay to drop. Went to replaced but supplied part was broken will need to return with control to complete ; ordrng 1 WPW10160958 (cntrl-elec)

Near Atwater Cove, Austin, TX 78733
Arthur B.

Arthur B.

REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived onsite for customer complaint of French door refrigerator RC section not cooling properly. Confirmed issue. Removed evaporator, defrosted evaporator and installed new replacement. Also found rust spots on FC door along with small ding. Ordering new FC door as well.All water connections were dry at time of service.; ordrng 1 W10849523 (dor-fip FC)"

Near Lake Stone Ct, Woodway, TX 76712
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that has a broken dispenser. Tested unit and found dispenser lid broken. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Eland Dr, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site and tested operation. I found evaporator completely frozen over and no air flow. Ran diagnostics and found control reading defrost thermostat as open. Steamed frost away to access thermistor and found it to read open. Installed new and instructed customer that the unit will need to that for 24 hours to clear all ice from evaporator and to place towels around unit to catch any water that may over flow the drain pan. Unit tests good. Job complete

Near Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR LG LMXS30776S/00 Arrived onsite for the refrigerator that is making a sound like water hitting the inside of a washer tub. Ms stated it made that noise for a couple of days and then it stopped but it still making a loud buzzing sound. I found the condenser line and the compressor service tap line touching the rear cover causing the buzzing sound. I corrected the lines and the unit is quiet and working as designed. Call complete.

Near Wild Foxglove Road, Spicewood, TX 78669
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to diagnose a dishwasher that will not turn on. Tested unit and found power turned off at wall switch. Advised homeowner on functionality of switch and no other repairs are needed at this time. No leaks were found at time of service

Near Settlers Valley Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

WASHER GE GFWR2700HWW

Near Cross Over Rd, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 "Arrived on site for no ice in freezer compartment icemaker. Per customer unit stopped producing ice then will start back up,ice had just dropped before tech arrived,checked mold water in icemaker. Removed fill tube to check if frozen,no blockage in fill tube. Changed defrost setting to basic to prevent waterline from freezing in liner"

Near Rolling Oaks Dr, New Braunfels, TX 78132
Joel G.

Joel G.

WASHER MAYTAG MVWC565FW1 "Arrived on site to diagnose washer not coming g on. Ran unit and found drain pump consistently runnng upon plugging unit it. Tub is empty of water indicating main control at fault not sensing water level. Replaced control board, recalibrated unit and ran a normal cycle and worked fine. Drain is secure. No leaks detected."

Near Fernspring Dr, Round Rock, TX 78665
Brandon C.

Brandon C.

FREEZER WHIRLPOOL WRF991BOOM00 "Arrived on site to replace controls, ice fan, ice maker, and seal freezer, after replacing all parts and sealing freezer cabinet, unit tested good."

Near Razzmatazz Trail, Buda, TX 78610
Tyler B.

Tyler B.

FREEZER WHIRLPOOL KSC24C8EYY02 "Arrived onsite for unit leaking and no ice, found tube under unit cracked, replaced and tested good, no leaks.

Near Daugherty St, Austin, TX 78757
Wesley P.

Wesley P.

WASHER GE GTW750CSL0WS Arrived on site and found clothes stuck in the impeller. Removed clothes. Unit is now operating as designed. Advised customer on use and care. All checks good.

Near El Molino Cir, Del Valle, TX 78617
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for refrigerator not dispensing water or ice. Installed previously diagnosed parts with little improvement. Found spacer pad was needed to improve contact for door switch. Installed pad and all operations were normal. No water leaks present at time of service.

Near Scates Ct, Austin, TX 78732
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on job for complaints of refrigerator not cooling properly. During testing found that the refrigerator evaporator is frozen solid having defrosting issues. Will need to return once refrigerator has defrosted. ;

Near Troell Hollow, Seguin, TX 78155
Clif L.

Clif L.

COOKTOP WHIRLPOOL WFE515S0ES1 Arrived on site to diagnose a range with the burner that is not operating. Found weak heat sensor connections on right front burner. Replaced burner assembly and tested unit. Found operation of burner working as manufacture intended. No further repairs are needed at this time.

Near N Interstate Hwy 35, Pflugerville, TX 78660
Brandon C.

Brandon C.

COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site to replace center orifice holder, after replacing orifice holder, unit tested good.

Near Hazelnut Ct, Driftwood, TX 78619
Andy  B.

Andy B.

DISHWASHER KITCHENAID KUDD01DPPA0 Arrived on site for dishwasher collecting water. Upon arrival customer informed that is one of the issues. Unit also will not operate in either drawer. Tested and inspected unit and found abnormal operations and found failed controls.. No water leaks present at time of service.

Near Jester Wild Dr, Austin, TX 78750
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED6620HC1 "Arrived onsite for unit leaking in steam use. Found valve sticking open, replaced valve and tested good, no leaks on site"

Near Justin Ln, Austin, TX 78757
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KSSC42QMS01 "Was on site for dishwasher and was asked to check refrigerator for ice not dispensing. Found failed dispenser motor. Ordering part no water leaks present at time of service. ; ordrng 1 WP2212363 (MOTOR )"

Near Jester Wild Dr, Austin, TX 78750
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to replace freezer door, deli door, ice door, and deli UI control, after replacing all parts, unit tested good."

Near Tanaqua Ln, Austin, TX 78739
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site and inspected dishwasher and found saved codes 6/4, 7/1, 2/1, 4/3. Ran a diagnostic cycle and found wash motor has failed, After replacing wash motor it will now complete a diagnostic cycle and Heating element is on at the end. Recommended to customer that hot water be ran out the kitchen sink until water is hot to prevent heating element from turning off again. NO water leaks from connections at time of service, job complete"

Near Hillcrest Dr, New Braunfels, TX 78130
Thomas L.

Thomas L.

MICROWAVE KITCHENAID KEMS309BSS00 Arrived on site to repair unit with a door that is not closing properly. The issue is that the customer can move the left door interlock with his finger but not the right side interlock. Explain to the customer that that is normal. The right interlock is moved by a rod inside the unit that he cannot see. Customer understands the operation. Tested for leaks and none were found.

Near Davis Mountain Cir, Georgetown, TX 78633
Andy  B.

Andy B.

REFRIGERATOR GE UCC15NJBII Arrived on site for ice machine not making ice. Tested and inspected unit and found compressor running very hot. Tested amp draw and found pulling 4.1 amps. Will need to replace compressor. Ordering SS. 2 hour job. Office to schedule return trip. Could not locate compressor or access valve for unit. Ordering parts research. No water leaks present at time of service.; ordrng 1 SEENOTE (2 HOUR) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (SS REPAIR) and 1 SEENOTE (PARTS RESEARCH ) and 1 WR87X26050 (DRYER ) and 1 WR87X26061 (EVAPORATOR )

Near Highland Hills Dr, Austin, TX 78731
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW7500GC2 Arrived on site for washer making noise and leaning to the right. Tested and inspected unit and found issues with suspension. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Morado Cir, Austin, TX 78759
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived on site to diagnose fridge not making ice intermittently. Also, some cubes come out stuck together. Temp was 11 degs in ice room. Ran diags and all tests checked out fine. Ice maker may be intermittently. Replaced ice bin and ice maker. Verified operations and no leaks detected."

Near Clinton Pl, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "(DZ) Arrived on site for dishwasher with missing upper rack stop, and upper door seal loose. Gained access to interior of dishwasher and found the stop missing, and loose seal. Replaced the missing stop. Tucked upper gasket behind upper gasket trim, adjusted trim for a tighter fit. Inspected gasket and found no issues with gasket. Tested and all is fine at this time. No water leaks found."

Near Kookaburra Path, Austin, TX 78728
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED6620HC0 "Arrived on site to replace UI control console due to unit not responding, after replacing part, unit tested good."

Near Siebert Dr, Kyle, TX 78640
Brandon C.

Brandon C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of unit adding water during spin and vibrating really bad during spin. Found control would power on water valve during wrong part of cycle, faulty control, found spin basket loose due to gearcase and outer tub bearings being bad.

Near Mission Oaks Blvd, Austin, TX 78735
Arthur B.

Arthur B.

WASHER MAYTAG MVWC565FW1 Arrived onsite to install new control to top load washer from my prior visit’s diagnosis. Removed and replaced control. Reassembled and calibrated unit. Unit completed successfully. Did advised to have drain pipe widen to allow proper drainage of water. All water connections were dry at time of service.

Near Old Bethany Rd, Bruceville, TX 76630
Lou S.

Lou S.

WASHER KENMORE 796.29472 "arrived on site to install previously diagnosed and ordered parts. The customer advised that since the previous repair, the unit has operated as designed; however, there have been some rust looking stuff coming from the washer. Customer advised that the washplate bolt has held and they have been able to complete laundry without the washplate coming off. I advised the customer that the debris they were seeing was old detergent and soils that collect in the unit and just needs to be run through a couple of cleaning cycles. I advised the customer that since the original bolt has held, I will replace the bolt with a newer, improved bolt and that should fix their issue with the washplate. I removed and replaced the washplate bolt and tested and it is secured. No water leaks observed during service, job completed."

Near Little Tree Bend, Cedar Park, TX 78613
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFC310S0EB3 "Arrived on site for unit with un even elements. Was able to correct element burners to be level. And tested good,"

Near Attra St, Austin, TX 78723
Paul R.

Paul R.

MICROWAVE KITCHENAID KCMS185JSS2

Near New Lido Dr, Lakeway, TX 78734
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL KUBL204ESB "Arrived onsite for unit door not sealing well. Found fractured gasket. Replaced a gasket aligned door and tested good,"

Near Cypress Point E, Austin, TX 78746
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "arrived on site to inspect refrigerator leaking water and frost buildup. Upon further inspection, I found ice buildup in the back left corner of the ice maker housing. Also found that the unit I making ice. I removed the ice maker housing and contacted Techline and spoke to Mike. I advised him that the IM housing adaptor has been replaced two times and still having the issue with the ice buildup in the back of the adaptor. Mike suggested replacing the adaptor again and doubling up the gasket that is at the back of the IM housing attached to the cabinet and to use permagum to seal any remaining gaps. He advised to check airflow from the openings at the back of the RC section going into the IM and to check for a vent hole on the left side of the tower approximately one down from the top. Also advised to go into diagnostics at test #7 and switch the defrost time from 01 to 02. Airflow was good and the vent hole was present. Mike provided File #7725682

Near Keegan's Way, Cedar Park, TX 78613
James C.

James C.

DISHWASHER KITCHENAID KDFE104DSS5 "Arrived on site and tested operation. I found fault for low water temp, wash motor not running and heater timed out. I found that the wash motor just pulses and when it runs it’s only for a few seconds. Unit has a failed wash motor and will need new to repair. Wash motor was replaced with tub on previous repair; ordrng 1 WPW10605057 (pump and motor assy)"

Near Brome Dr, Leander, TX 78641
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL KUIX305ESS1 "Arrived on site for no ice. Ran diagnostics found no water entering reservoir,no voltage to valve failed pump,cont. diagnostics found piston hitting inner shell of compressor due to condenser fan failure. installed a new pump,cond. fan motor,compressor and drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec reassembled unit checked water connections no leaks checked low side pressure good,good frost pattern on evaporator plate; used 1 W10124096 (COND MOTOR), and 1 W10908287 (PUMP) from stock"

Near Paradise Hills, New Braunfels, TX 78132
Steve C.

Steve C.

DRYER MAYTAG MEDB835DW4 Arrived on site for the unit intermittently will not dry clothes. Customer advised that the unit sometimes will leave the clothes damp. Tested the unit and found the unit has proper airflow to the outside. Found the dryer level sensor is at factory setting. Set the dryer sensing level to number four. The unit is working properly and the vent is clear.

Near Riverside Dr, Bastrop, TX 78602
Paul R.

Paul R.

DRYER MAYTAG MDE5500AYQ Arrived onsite for the dryer with a no heat condition. I found one of the thermistor wires disconnected causing the issue. I connected the wire and tested the unit. The unit is working as designed. Call complete.

Near Autumn Oaks Dr, The Hills, TX 78738
Arthur B.

Arthur B.

DRYER MAYTAG MEDX655DW1 Arrived on site for customer complaint of timer not working on dryer. Removed console and found timer windings faulty. Removed and replaced timer assembly. Reassembled and tested unit. Unit now works as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Southwinds Dr, Lorena, TX 76655
Kevin B.

Kevin B.

ICE MACHINE WHIRLPOOL WUI75X15HZ "Arrived on site and inspected ice machine and found it is disconnected from power, after powering on observed water flow is barely trickling. Recirculating pump and water level sensor is working, Drain pump is working. Compressor and condenser fan are both running. Removed water supply line from the rear of the ice machine and there is no water pressure. Recommended that valve be inspected by a plumber. No water leaks at time of service, job complete"

Near Comal Springs, Canyon Lake, TX 78133
Andy  B.

Andy B.

REFRIGERATOR MAYTAG MRT118FFFM04 Arrived on site for refrigerator making clicking noise. Tested and inspected unit and found lack of sound dampening . Added sound dampening to unit and tested. All operations are normal. No water leaks present at time of service.

Near Knights Bridge, Austin, TX 78759
James C.

James C.

WASHER WHIRLPOOL MVWB835DW0 Arrived on site and installed new gear case and clutch. Ran calibration and auto diagnostics. Unit tests good. Job complete

Near Drake Cove, Lago Vista, TX 78645
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for the unit will not turn on. Tested the unit and found the fuse 20 amp has no continuity. Replaced the fuse and found the door switches are defective. It also damage the fuse again. Will use our return visit the interlocks with the door switches, control and ; ordrng 1 W10138793 (fuse)"

Near Benjamin Harrison St, Manor, TX 78653
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Arrived on site for customer complaint of unit making noises, found evaporator fan motor was louder then normal and heard a tick coming from damper control. I replaced both parts unit tested good."

Near Hot Spring Valley, Buda, TX 78610
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US0HS00 "arrived on site to inspect cooktop issues. Upon further inspection, the customer advised that she was cleaning the unit and found the front right burner knob was melted. Customer advised that due to her being left handed, she only cooks on the left side and didn’t know how the knob got melted. No gas leaks detected during service, job completed."

Near Peregrine Way, Leander, TX 78641
Joel G.

Joel G.

REFRIGERATOR KITCHENAID KRMF706ESS01

Near Alton Pl, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAYM4 "Arrived on site to install previous diagnosed part. Gained access to UI housing. Removed failed housing and installed new. Performed diagnostics mode, error 6-4 float switch. Monitored test cycle and found all operating as designed. All tested good, no water leaks present."

Near Needle Pine Dr, Round Rock, TX 78664
Al R.

Al R.

DRYER MAYTAG MEDB765FW0 "Arrived to inspect L2 error.Checked voltage from the outlet and got 240/120/120Removed the cover on the back of unit and saw the L2 red wire was burned and damaged.Unit will need terminal, screws and wiring harness to complete the repair.Customer will purchase a new cord for the repair.Office to reschedule with customer.Will use all pre diagnosed parts on return.NEEDS MORE WORK ; ordrng 1 279318 (TERMINAL ) and 1 279393 (SCREW) and 1 W10907915 (WIRING HARNESS )"

Near Alamocitos Creek Dr, Killeen, TX 76549
James C.

James C.

WASHER WHIRLPOOL CET9000GQ0 Arrived on site and tested operation. I found washer with F21 and dryer with d5 error. I found the coin matching not plugged into control and corrected D5 error. Inspected water system and found pressure hose kinked and air dome. Installed new hose and tested. Unit tests good. Job complete

Near Ranch Rd 1431, Leander, TX 78645
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT720PADW2 Arrived on job for complaints of dishwasher leaking water. During testing found that the feed is spraying the door on the left side causing the water to leak. Ordered parts. Customer requested RJ to return. ; ordrng 1 CNOTE (CUSTOMER REQUESTS RJ TO RETURN ) and 1 W10861745 (tube-feed) and 1 WPW10671941 (pump&motor)

Near Creek Side Dr, Wimberley, TX 78676
James C.

James C.

OVEN WHIRLPOOL WFE505W0HS1 Arrived on site and tested operation. Customer stated he was told to calibrate temp up 30 degrees. Calibrated back to zero and tested temps at 350. I found unit has average temp of 355. Unit tests good. Job complete

Near Byrd Ave, Lago Vista, TX 78645
Wesley P.

Wesley P.

DRYER WHIRLPOOL WET4027HW0 Arrived on site and found unit operating with weak motor. Cannot kick start. Could manually rotate and then activate. Power is good at wall. Ordering motor to repair. ; ordrng 1 279811 (motor!dryer) and 1 WP697772 (wheel)

Near San Gabriel St, Austin, TX 78705
Steve C.

Steve C.

RANGE WHIRLPOOL WFG525S0HS1 Arrived on site after that for the unit price of other burner will not ignite. Found the back left burner will not ignite. Found the unit will need a new igniter switch us and a spark module.; ordrng 1 W11162730 (module-spk) and 1 W11233074 (harns-wire)

Near Carrizo Springs, TX 78834
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KBFS20EVMS11 Arrived on site and plugged in the icemaker. Advised customer on use and care. All checks good. Unit door had been left open.

Near Margaret St, Austin, TX 78704
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for ice maker not making ice and not able to remove ice container. Inspected unit and work area. Found ice container broken and allow ice to fall underneath. Performed diagnostics mode and found fault code E2. Cycled ice maker and found no response. Ran motor test and tested voltage to ice maker and found getting voltage. Ran water to ice maker and found filling. Will need to replace ice maker and ice container.. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10347093 (ICE CONTAINER )"

Near Montalcino Ln, Georgetown, TX 78628
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and installed new door. All checks good. Unit is now operating as designed.

Near Los Olivios Way, Austin, TX 78725
Joel G.

Joel G.

WASHER MAYTAG MVWB835DW4 "Arrived on site to diagnose washer making noise. Customer has a recording and it’s at about when unit is going to final spin. I ran diags and verified only error was out of balance and UI. I ran unit through high, medium and low spin and works just fine. Unable to duplicate complain as all is working normal. Called source, spoke w/ Scott, 7725689099, who says all is normal and we can not duplicate noise. Drain secure no leaks detected."

Near Enza Dr, Round Rock, TX 78665
Brandon C.

Brandon C.

REFRIGERATOR GE TFX27ZPBEBE "Arrived on site for customer complaint of fresh food section not cooling, found condenser fan motor to be faulty.

Near Moon Shadow Dr, Austin, TX 78735
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL KDTE304DBL0 "Arrived on site for customer complaint of unit not working, found drain errors in diagnostic mode, found faulty drain pump. I installed drain pump from truck stock, unit tested good.

Near Moon Shadow Dr, Austin, TX 78735
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325FNAM01 Arrived on job for complaints of water leaking on the bottom of freezer. Found that the drain pan was out of adjustment. Readjusted drain pan and tested good and no leaks detected. Complete

Near Kunde Rd, Seguin, TX 78155
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and installed new Evap cover. Tested unit. All checks good. Unit is now operating as designed.

Near Woodland Ave, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for no ice and water leaking. Found ice build up on freezer floor removed ice build up found excessive amount of hair on ice,if water continues to leak customer will need to defrost unit for 24hrs. Ran icemaker through diagnostics all test passed,ice dumped and water filled icemaker checked fill tube heater wires good"

Near Townes Ct, Dripping Springs, TX 78620
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived onsite for unit vibrating. Found hub stripped, replaced hub and tested good, no leaks on site"

Near Strass Dr, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for cooling issue. Lights on compressor and fans not running unplugged unit,compressor and fans powered on. Diagnosed faulty main control,installed updated control powered unit on,compressor and fans powered on"

Near Barker Cypress, New Braunfels, TX 78130
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KBFN402ESS02 arrived on site to inspect unit who’s freezer light is not working and who’s upper fresh food lights are not working. Remove the light in freezer compartment to find it is no longer hooked up to the wiring harness of the unit.

Near Gabriel Woods Dr, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT518SZFW00

Near Fancy Gap Ln, Austin, TX 78745
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW3 "Arrived on site for customer complaint of top load washer not completing spin cycle. Upon arrival, found drain hose installed incorrectly. Advise customer that drain hose must be level with washer. Advised customer of findings and customer will correct. No other issues found. All water connections were dry at time of service."

Near FM 438 Loop, Troy, TX 76579
Wesley P.

Wesley P.

WASHER AMANA NTW4516FW3 Arrived on site and found unit operating with control error. Replaced control. All checks good. Unit is now operating as designed. Advised customer on repair.

Near Kinney Ave, Austin, TX 78704
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW7000DW4 "Arrived on site for customer complaint of unit vibrating really bad, I replaced spin basket ordered by previous tech, unit tested good."

Near Magee Bend, Austin, TX 78749
Thomas L.

Thomas L.

FREEZER WHIRLPOOL WRX988SIBM03 When I arrive the compressor was not running plus there was no cooling taking place. Remove compressor start device and tested compressor windings. Windings should’ve been 6 ohm’s and they were 13 indicating a failed Compressor. I opened system to start evacuations and there was no refrigerant in the system. I found no oil on the high side of the system where a leak would be. The leak will be in the low side of the system. Will need to replace the fresh food evaporator and the freezer evaporator and the compressor as well to repair this unit properly.; ordrng 1 3HOURSSEALEDSYSTEM and 1 COSTAPPROVALNEEDED and 1 W11116006 (evaporator FRESH FOOD) and 1 WPW1060885 (EVAPORATOR FREEZER )

Near Andele Way, Liberty Hill, TX 78642
Brandon C.

Brandon C.

WASHER MAYTAG MVWB765FW3 "Arrived on site for customer complaint of noise issue, found noise coming from clutch, stator/rotor, during agitation with clothes and water in the unit. Ordering clutch, stator, rotor, and bringing back gearcase just in case we need to replace that as well. ; ordrng 1 W10817398 (clutch) and 1 W10897040 (ROTOR) and 1 W10897050 (STATOR)"

Near Leeds Mountain Cove, Austin, TX 78747
Lou S.

Lou S.

OVEN MAYTAG MGR6600FZ1 "arrived on site to install previously diagnosed and ordered parts. Due to the Ignitor arcing inconsistently, I removed and replaced the Bake/broil Ignitor harness and the Bake Ignitor. Also, due to the control not responding I removed and replaced the main control. Tested the unit on Bake at 350 degrees. Unit operated as designed for preheat, but once the oven bake burner shut off to cool and reignited, the Ignitor had gotten too hot and moved too far from the burner causing it to not ignite. I adjusted the Ignitor and retested and it operated as designed. No gas leaks detected during service, job completed."

Near Mandarin Flyway, Cedar Park, TX 78613
Tyler B.

Tyler B.

RANGE KITCHENAID KGRS505XSS02 Arrived onsite for unit with gas smell found upper and lower igniters failed will need 2 to complete ordrng 2 WP7432P143-60 (igniter- b)s and 2 WPW10324738 (igntr-oven)s

Near Bahama Rd, Austin, TX 78733
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT720PADB2

Near Orchard Rd, Wimberley, TX 78676
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site to replace magnetron, capacitor, and diode for microwave. Replaced all three parts and tested unit. Found all is functioning properly at this time."

Near Lynx Court, Pflugerville, TX 78660
Paul R.

Paul R.

RANGE KITCHENAID KDRS483VSS04 Arrived onsite for the range with the large oven door not opening. I found the door latch defective. I replaced the latch and tested the unit. The unit is working as designed. Call complete.

Near Angel Bay Dr, Spicewood, TX 78669
James C.

James C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site and tested operation. I found several lights out on clock. Installed new control and tested. Unit tests good. Job complete

Near Cypress Gate Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTE204ESS1

Near Bee Brush Ct, Georgetown, TX 78628
Kevin B.

Kevin B.

FREEZER KITCHENAID WRV986FDEM01 "Arrived on site and replaced freezer door and added strip gaskets recommended by tech line email. No further repairs required at this time, if issue persists tech line will need to be contacted. There is no other known adjustment or repair to this issue. No water leaks from connections at time of service, job complete."

Near Fall Cover St, New Braunfels, TX 78130
Paul R.

Paul R.

WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer not filling with enough water. I found the washer with an F3E0 error message. I went over loading the clothes with the customer. I found the washer not level and the shipping doughnuts still on the leveling legs. I removed the doughnuts and leveled the unit. I ran a calibration cycle. I ran service test 51 and all test passed. I started a cycle using deep water fill and the unit filled to the proper level with no clothes in it. The unit is working as designed. Call complete.

Near Flint Rock Rd, Austin, TX 78738
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to inspect refrigerator ice dispenser not dispensing ice. Upon further inspection, I tested the ice dispenser and when the auger motor came on, the left RC door kept opening and very little ice was being dispensed. I removed the ice bin and found it full of ice and overflowing. Once I had the bin out, I found ice jammed in the solenoid and the ice bin auger rod causing the rod to bend when attempting to dispense ice. I removed the ice from the solenoid area and reinstalled the ice bin and retested. Unit operated as designed. I advised the customer of my findings and demonstrated how to turn the ice maker off when not in use. No water leaks observed during service, job completed."

Near Feathergrass Ct, Cedar Park, TX 78613
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on job to install customer provided part diagnosed by previous technician. Installed new part and tested good.

Near Jumping Laurel St, San Marcos, TX 78666
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT920SADM0 Arrived on site to test unit for unit not draining. Found glass in drainhose. Replaced drain hose and drain motor.Test unit and unit draining correctly job complete

Near E Martin Luther King Jr Blvd, Austin, TX 78702
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4800BQ1

Near Davis Ln, Austin, TX 78749
Joel G.

Joel G.

DRYER WHIRLPOOL WED8200YW0 Arrived on site to diagnose dryer making “whistling” sound. Found pulley seized and not moving. Customer wanted dryer left apart.; ordrng 1 WPW10547292 (pulley-idr)

Near W Amity Rd, Salado, TX 76571
Joel G.

Joel G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to diagnose front panel damaged. After inspecting the unit, the handle is also scratched and damaged. Handle and front panel need replaced. I opened the box for front panel and found that the handle doesn’t come with it and only the brand sticker does. No leaks detected.ordrng 1 W11244141 (handle)"

Near Whitman Ave, Georgetown, TX 78626
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for left front burner not igniting. Test unit and found bad burner cap. Replaced burner cap test unit and unit test good job complete.

Near Heron Dr, Buda, TX 78610
Wesley P.

Wesley P.

REFRIGERATOR JENN-AIR JFC2089BEM01 Arrived on site and found unit operating as designed. Padded condenser vibrations to repair unit noise. All checks good. Unit is now operating more quietly.

Near Garden Villa Ln, Austin, TX 78704
Andy  B.

Andy B.

WASHER GE GTW485ASJWS Arrived on site for washer not filling with water. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Perpetuation Dr, Lakeway, TX 78734
Steve C.

Steve C.

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to replace the regulator. Replace the regulator.The unit is not connected to any gas line. Job complete.

Near Catwalk St, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for oven having error code F8-E1. F6-E4. Performed diagnostics mode and verified fault code. Found F8-E1 and F6-E4. Tested operation and verified air flow. Called tech support and spoke with Robert. He stated to replace upper and lower. He also stated that the F6-E4 error is related to cool fans. (Sr#7725648541). Contacted parts(SR) to verify stock on cooling fan.; ordrng 1 W11248652 (BLOWER)

Near Bardella Dr, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL GD5NHAXSY00 "Arrived on site and inspected refrigerator and found ice door is closing properly at this time. Removed door assembly and inspected it, and it didn’t need replacement. Ice door is operating as intended at this time. Job complete

Near Scenic View Dr, Canyon Lake, TX 78133
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX988SIBM03

Near Boothill Dr, Austin, TX 78748
James C.

James C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site and tested operation. I found no rinse aid in dispenser. Ran diagnostics and found unit working properly. Instructed customer on best practices for washing and drying of dishes. Unit working as designed. Job complete

Near Swan Flower St, Leander, TX 78641
Paul R.

Paul R.

DRYER WHIRLPOOL WED8000DW4 Arrived onsite for the dryer that is taking multiple cycles to dry the clothes. I found the dryer temp cycling between 140-165 degrees with the vent disconnected. When the vent is connected the temp sets idle indicating the house vent is restricted. I found 1/4” wire mesh covering the customers vent outlet under the flapper door and the wire mesh was plugged with lint. I showed this to the customer. I left the vent disconnected from the rear of the dryer and threw some clothes back in the dryer that the customer had in it when I had arrived that were still wet. I set the dryer to mixed and the unit completed the cycle and dried the clothes properly. I showed this to the customer and explained that the wire mesh needs to be removed and the vent cleaned. Call complete.

Near Hat Bender Loop, Round Rock, TX 78664
Thomas L.

Thomas L.

WASHER GE GUD27ESSJ0WW Unit was moved from occupied to an occupied apartment. Maintenance needs to hook this unit up before repairs can be done..; ordrng 1 TOMMYONLYPLEASE

Near Village Commons Blvd, Georgetown, TX 78633
Al R.

Al R.

WASHER MAYTAG MVWC565FW Arrived to inspect washer for resale.Ran calibration mode and unit tested as designed.Job complete

Near S General Bruce Dr, Temple, TX 76504
Al R.

Al R.

DISHWASHER KITCHENAID KUDK03CTBL0 "Ran diagnostics test mode on dishwasher and all aspects of the unit worked as designed, from the dispenser, pump and motor and heater.All water lines were dry at the time of service.Job complete."

Near Timber Ridge Dr, Temple, TX 76502
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found upper evaporator not defrosting communication error between sensors and controls. Main control, dispenser control, and the RC evaporator wiring harness will need to be replaced to complete repairs.Homeowner was advised to defrost the unit at least 24 hours prior to return visit.; ordrng 1 W10894103 (cntrl-elec)"

Near Fire Dance, Horseshoe Bay, TX 78657
Clif L.

Clif L.

DRYER WHIRLPOOL WED87HEDC0 Arrived on site to diagnose a dryer that is not heating. Tested unit and found low-voltage error codes saved in control. Tested voltage for a ball and found wall plug terminals are spread out causing intermittent contact of plug. Homeowner will need electrician to replace wall outlet to complete repair.

Near La Bonita, Horseshoe Bay, TX 78657
Arthur B.

Arthur B.

WASHER MAYTAG MVWB765FW3 Arrived on site for customer complaint of top load washer not filling property. Ran diagnostics and found no error codes. Tested unit and found unit does fill properly. Advised customer that the unit will initially fill with a small amount of water. Unit will continue to fill until it reaches water level. No other issues found. All water connections were dry at time of service.

Near County Rd 409, Lott, TX 76656
James C.

James C.

COOKTOP KITCHENAID KGCU467VSS02 Arrived on site and installed new valves. I found no change in operation. Called tech line and spoke to Jk #7725654467. Will need to return with manometer to test gas pressures coming in and if there is a drop in pressure when burners are running; ordrng 1 TOOL (MANOMETER )

Near Grey Mountain Pass, Leander, TX 78641
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complain of dryer not starting. Upon inspection, found door switch tab broken. Removed and replaced door switch. Reassembled and tested. Dryer now works as intended. No other issues found. Dryer vent and lint trap was clean at time of service."

Near Bolling Dr, Waco, TX 76705
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED8000DW4 Arrived on site for “noisy operation” complaint. Inspected unit and found broken outer ring of blower wheel. Removed and replaced blower wheel. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Middle Fiskville Rd, Austin, TX 78751
Wesley P.

Wesley P.

REFRIGERATOR MAYTAG MRT118FFFH04 Arrived onnsite and found unit operating as designed. Advised customer that if brand new fridge that had been left unplugged didn’t freeze water within 24 hrs to call back.

Near Duval St, Austin, TX 78705
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WSR57R18DM01 Arrived on site for refrigerator not cooling. Tested and inspected unit and found all fans running but compressor not running at all. Found failed start device.Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Glass Mountain Trail, Austin, TX 78750
Joseph C.

Joseph C.

DRYER AMANA NED4655EW1 Arrived on site for “noisy operation” complaint. Inspected unit and found debris between bearing and drum. Cleared debris. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Barwood Park, Austin, TX 78753

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