Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8729 customer reviews

Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8500DC4 Arrived on site to install new lid on top load washer. Removed and replaced faulty lid. Reassembled and tested. Washer now locks as intended. No other issues found. All water connections were dry at time of service.

Near Lands End Cove, Hewitt, TX 76643
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WSF26D2EXF01 Arrived on site for refrigerator not making ice. Tested and inspected unit and found no ice buildup in water fill tube. Cycled ice maker and ice maker would not cycle. Removed failed part and replaced with new. Cycled new ice maker and ice maker cycled properly and all operations are normal.No water leaks present at time of service.

Near Saber Trail, Austin, TX 78750
James C.

James C.

COOKTOP KITCHENAID KGCC566RBL07 Arrived on site and tested operation. Unit tests good but customer was cooking when the igniters began sparking and an electrician found the circuit open. Inspected cooktop components and found igniter switch harness has exposed wire. Installed new harness and tested. Unit tests good. Job complete

Near Juniper Rim Rd, Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived on site for refrigerator not freezing in FC and not making ice. Inspected unit and work area. Found ice buildup on top left side of RC evaporator. Found improper frost pattern on FC evaporator. Found possible seal system failure. Will need to check system pressure. Will return with compressor, filter drier and both evaporators. Will need authorization to complete repair. Office to schedule appointment when ETA is available. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE APPOINTMENT ) and 1 TJAF120 (ACCESS VALVE ) and 1 W10865322 (FC EVAPORATOR ) and 1 W11025999 (COMPRESSOR ) and 1 W11035643 (RC EVAPORATOR ) and 1 W11109499 (DRIER)"

Near San Marco Trail, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFF507ESS01 "arrived on site to inspect ice build up in the refrigerator. Upon further inspection, I removed the crisper drawer and found a large block of ice on the bottom of the fresh foods cabinet. Also f mud ice built up in the evaporator drip pan. I removed the ice and then removed the back panel to inspect the drain tube. Removed the drain tube and found it clogged with debris. Removed the debris and reinstalled the drain tube. Also sealed the drain tube with silicone. Using my steamer, I removed the remaining ice from the drip pan and could hear the water going down the drain tube. Advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Cypress Mill Cir, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for no cool in fresh food. Ran diagnostics found u it would shut off and restart after entering diagnostics,got unit to stay in diagnostics ran fan test in fresh food found fan not running. Removed evaporator cover found brown wire lead not making contact in harness brown wire broken in harness

Near Lipan Apache Bend, Austin, TX 78738
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for “no ice production, in freezer” complaint. Inspected and tested icemaker. Icemaker performed as designed. Found door handle loose and tightened it. No leaks detected, at time of service."

Near Dagon Dr, Austin, TX 78754
Andy  B.

Andy B.

ICE MACHINE KITCHENAID KUIX505EBS1 Arrived on site for ice machine no power. Tested and inspected unit and found issues with control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near E Summit Dr, Briarcliff, TX 78669
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEE745H0FS0

Near Kingfisher Creek Dr, Austin, TX 78748
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site to diagnose a dishwasher that will not turn on. Found L1 not fully wired in dishwasher junction box. Rewired unit properly and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near I-35, Denton, TX 76210
Al R.

Al R.

WASHER MAYTAG MVWC565FW1

Near FM 2268, Holland, TX 76534
Steve C.

Steve C.

DISHWASHER FRIGIDAIRE FBD2400KB12B Arrive on site for the unit is not washing the dishes. Test of the units and found the unit will not fill up with water and the timer will not advance. Replace a valve and the timer and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near W Lower Line St, La Grange, TX 78945
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GSF26C5EXY00 "Arrived on site for no ice. No voltage to icemaker,removed insulation around hinge wires found broken wires at hinge. Repaired wires at hinge power cycled unit icemaker ran through a cycle and filled with water. If issue continues unit will need a new freezer door"

Near Country Lake Dr, Austin, TX 78732
Luis M.

Luis M.

ICE MACHINE JENN-AIR JIM158XYRS1 "Arrived on site for no ice. Ran diagnostics found no voltage to valve,found valve with faulty red solenoid,condenser fan not powering while compressor running. Replaced valve,pump and condenser fan motor powered unit on ran diagnostics all test passed,good water flow from updated valve,fan running an dfrost formation on Evap plate.

Near Love Bird Ln, Austin, TX 78730
Wesley P.

Wesley P.

RANGE KITCHENAID KSDG950ESS1

Near S 3rd St, Austin, TX 78704
Al R.

Al R.

RANGE WHIRLPOOL WEE745H0FS2 "Arrived to inspect unit BAKE function not working on the UI.Customer can’t access the bake function, but can access all other functions.Ordering control and membrane to complete the repair.Needs more work.OFFICE TO RESCHEDULE WITH CUSTOMER ; ordrng 1 W10728532 (BLACK SWITCH MEMB STAINLESS ) and 1 W10884488 (CONTROL)"

Near Chatham Rd, Belton, TX 76513
Tyler B.

Tyler B.

WASHER ADMIRAL ATW4475XQ0 "Arrived on site for unit leaking, rear unit and saw water dripping from drain pump. Replaced pump and tested good. No leaks on site"

Near Arax Cove, Austin, TX 78731
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG745H0FS1 Arrived on site to test unit for both front large burner taking long to ignite. Test unit and found both ignitors not igniting correctly. Replaced burner heads and cap test unit and unit test good job complete no leaks present at this time.

Near Cold Bear Cv, Austin, TX 78748
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose the washing machine that will not complete cycles. Tested unit and found cold water solenoid failed. Also noted great case and motor making unusual noise.; ordrng 1 W11035751 (gearcase) and 1 W11210459 (VALVE) and 1 W11283592 (MOTOR)

Near Rusk Rd, Round Rock, TX 78665
Steve C.

Steve C.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrive on site for the unit left front burner will not ignite. Tested the unit and found the electrode will not spark for the left front burner. Found the wire connector was not connected to the spark module. Connected the wire to the spark module and test of the unit. Unit works properly and no gas leaks present.

Near Loysoya St, Bastrop, TX 78602
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site for previous diagnosed parts. Gained access to thermistor and removed failed sensor and installed new. Removed remaining ice and assembled unit. Performed diagnostics mode and tested sensor. Tested all other operations. All tested good, no water leaks present."

Near Tradinghouse Creek St, Georgetown, TX 78633
Joseph C.

Joseph C.

OVEN IKEA IGS426AS1 "Arrived on site for “not igniting in oven” complaint. Inspected unit and found bake bar mounting screw corroded and not making good contact with burner bar. Ordering new bake bar and screws. Will install new bake bar and ignitor, upon return visit. No leaks detected, at time of service. ordrng 1 3196265 (screw) and 2 3196385 (screw)s and 1 W11233072 (screw) and 1 WP9758078 (burnr-oven)"

Near York Hill Dr, Austin, TX 78723
Lou S.

Lou S.

DRYER MAYTAG MEDX655DW1 "arrived on site to inspect dryer not heating, upon further inspection, I opened the door and pressed the door switch closed then turned the unit on. I didn’t see the element illuminate in the back upper left corner. I removed the back panel and tested the element, cutoffs, and fuse and found all had good ohm readings. I visually inspected the element and it was good. I tested voltage at the timer and heat switch. I found .4V from the red wire to the motor at the heat switch. I inspected the motor and found the connector had come loose. Reconnected the motor and retested and the unit operated as designed. No lint observed during service, job completed."

Near Grand Oaks Loop, Cedar Park, TX 78613
Kevin B.

Kevin B.

OVEN JENN-AIR JJW3830DS03 Arrived on site and inspected oven and found F6E0 saved for control panel communication error. Replaced control panel and oven is now operating properly. Job complete

Near Woelke Rd, Seguin, TX 78155
Wesley P.

Wesley P.

RANGE KITCHENAID KDRU767VSS04

Near Del Curto Rd, Austin, TX 78704
Brandon C.

Brandon C.

REFRIGERATOR GE DSS25KGRCWW "Arrived on site for customer complaint of unit not cooling, found faulty evaporator fan motor, I went to replace motor, found new motor does not have the thermistor built into the harness like the original one has. Need to do parts research to get correct fan motor. ; ordrng 1 CNOTE (PARTS RESEARCH FOR EVAP FAN MOTOR WITH THERMISTOR )"

Near Amber Ash Dr, Kyle, TX 78640
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site to diagnose a microwave that is not turning on. Tested unit and found power cord obstructed by shelving in home closet no power to microwave. Reset power cord properly and tested unit. Found all working properly at this time and no mechanical failures with microwave itself.

Near Alturas Ave, Pflugerville, TX 78660
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and inspected washer and found no saved error codes, found pressure hose loose on control board. After correcting, ran all functions and they check good. If issue continues will need to replace control board. No water leaks detected at time of service, job complete"

Near Shire Meadows, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

WASHER KENMORE 110.459664 "Arrived on site for washer getting error code of FH . Performed diagnostics mode and monitored test cycle. Found unit getting hot and cold water. Found suds buildup in test mode. Cleared pressure switch and inspected inlet valve screens. Found fault is due to suds buildup. Recommend to run a machine cleaner through unit. All other operations tested good, no water leaks detected.

Near Pagosa Springs Ct, Austin, TX 78717
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived on site for customer complaint of SxS refrigerator liner cracked. Used liner repair kit and if adhesive to seal the crack. No other issues found. All water connections were dry at time of service.

Near Gholson Rd, Waco, TX 76705
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for customer complaint of side-by-side refrigerator door handle falling off on fresh food door. Found hex screw missing from handle. Removed and replaced handle. Time handle to door. Door now opens and closes as designed. No other issues found. All water connections were dry at time of service.

Near Paso Fino St, Robinson, TX 76706
Clif L.

Clif L.

MICROWAVE IKEA IBMS1455DS00 Arrived on site to diagnose a microwave that will not start. Found broken start button holder. Replaced button holder and tested unit. Found all is functioning properly at this time.

Near Clemson Cove, Pflugerville, TX 78660
Paul R.

Paul R.

MICROWAVE KITCHENAID KBHS109BSS00 Arrived onsite for the microwave to replace the previous diagnosed parts. I replaced the UI transformer and tested the unit. The unit would program and when start was selected the unit would just set idle with the time remaining that was programmed and nothing would run. I verified the 12 volts getting to the UI. The UI will need to be replaced.

Near Nutwood Cove, Austin, TX 78726
Tyler B.

Tyler B.

DRYER WHIRLPOOL WET4027HW0 "Arrived onsite for unit not starting. Found the door slightly loose and slightly bent. And not contacting door switch, was able to remove and correct shape of door and tighten losses hinges . And tested good. Unit now starting and heating as designed"

Near Tinton Falls Ln, Pflugerville, TX 78660
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRT316SFDM Arrived to inspect refrigerator not cooling.Used my temperature sensor and got 4 degrees in the freezer.Checked with my UV light and found no signs of a leak in and around the compressor area.Removed the rear panel and found a good frost pattern.The fan wasn’t running but began running after I touched it.The unit cools as designed.Customer told to place a bottle of water in the freezer section for approximately 2-3 days to see if unit is operating properly.All water lines were dry at the end of service.Job complete

Near Shaw Ln, Killeen, TX 76542
Tyler B.

Tyler B.

OVEN WHIRLPOOL MGR6600FW0 "Arrived on site for sensor replacement, replaced sensor and tested unit and tested good, no gas leaks on site.

Near Green Valley Cove, Pflugerville, TX 78660
Al R.

Al R.

OVEN WHIRLPOOL WEE510S0FS0 "Arrived to inspect oven with intermittent control.Confirmed the complaint.I completed the repair.

Near Woodland Bend, Salado, TX 76571
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site and inspected dishwasher did not find any error codes, ran a diagnostic cycle and everything is functioning properly and heating element is on at the end of the cycle. Customer is using the rinse aid properly and the water collecting on the interior surface of the dishwasher tub is normal. Dishwasher is operating as designed, no water leaks from connections at time of service, job complete."

Near Westwood, New Braunfels, TX 78132
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDFE104DSS3 "Arrived on site for poor washing. Found wash motor was weak. Replace sump and motor ran diagnostics. All checked good, no water leaks detected at time of service. Job complete."

Near Aviara Dr, Austin, TX 78735
Arthur B.

Arthur B.

RANGE KITCHENAID KFGD500ESS04 Arrived on site for customer complaint of LF burner not lighting. Removed and replaced left front burner head and burner cap. Reassembled and tested. Left front burner now comes on as designed. No other issues found. No gas leaks detected a time service.

Near Creek Rd, Troy, TX 76579
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC300ESS01 "Arrived on site for loud noise and weak water flow. Tested dispenser weak flow bypassed filter good strong pressure advised customer to replace filter. Found damper making loud noise diagnosed faulty damper,installed new damper control powered unit on unit working as designed."

Near Osceola Trail, Austin, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER AMANA ADB1400AGS1 Arrived on site to test unit for unit not filling with water. Test unit and found water to unit was turned off. Turned water in test unit and unit test good job complete no leaks present at this time.

Near Satsuma Dr, , TX 78610
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived onsite for the dishwasher to install the previous diagnosed parts. I replaced the control panel and the OWI. I ran the diagnostics cycle and cleared the stored OWI error. The unit completed the cycle and worked as designed. Call complete.

Near Las Flores Dr, Austin, TX 78732
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for door replacement. Found unit has both doors dented. Will have to return with both doors to complete . Reminder to take pics of damaged door on return trip.; ordrng 1 CNOTE (OFFICE RS) and 1 LW10912110 (dor-fip)

Near Tinton Falls Ln, Pflugerville, TX 78660
Andy  B.

Andy B.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site cooktop middle burner going out spoke with customer and tested and inspected unit and found that flame is so low that on simmer a breeze will put it out. Found failed orifice. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near San Siro Cove, Austin, TX 78738
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC300EBS00 Arrived on site to diagnose a refrigerator that is making unusual noise. Found air damper assembly running very loudly. Damper will need to be replaced to complete repairs.; ordrng 1 WPW10594329 (control)

Near Amberly Pl, Austin, TX 78759
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for customer complaint of front load washer not draining and getting error codes. Ran diagnostics and found error codes; F9E1,F8E1. Removed back panel and removed drain trap. Found socks clogging drain. Removed all obstructions and reassembled. Cleared error codes and ran automatic test cycle. Unit competes successfully. No other issues found. All water connections were dry at time of service."

Near Oakmont Cir, Belton, TX 76513
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on site for mold on dispenser ice door. Replaced dispenser door assembly tested ice dispenser unit working as designed

Near Twilight Mesa Dr, Austin, TX 78737
Al R.

Al R.

OVEN WHIRLPOOL WGI925C0BS00 Arrived to inspect double oven range with error codes.Called Whirlpool Tech line and spoke with Leon SR#7725621564.Got communication error code and cooling fan error F7E0.Leon advised me to order part W10692921 control. 1 WPW10692921 (CONTROL)

Near Velma Ave, Copperas Cove, TX 76522
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and found unit operating as designed. Leveled unit and advised customer on dispenser function. Doors are closing as designed.

Near Kinney Oaks Ct, Austin, TX 78704
Clif L.

Clif L.

DRYER MAYTAG MEDB835DW0

Near Vilamoura St, Pflugerville, TX 78660
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC7HS01 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the UI can sensor ad tested the unit. Unit operated as designed. Job completed.

Near Breakaway Rd, Cedar Park, TX 78613
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOS72EC0HS01 arrived on site for unit that will not except commands. Today the unit is working properly. Contacted manufacturers technical assistance line and they informed me that they are working on an upgrade to correct the situation but there is no date available yet.

Near Lost Prairie Trail, Liberty Hill, TX 78642
Tyler B.

Tyler B.

DISHWASHER MAYTAG MDB4949SDZ "Arrived onsite for control replacement. Upon removing original control. Noticed the plug for the pump seemed loose, found it to be not fully plugged in. Plugged back in and unit is washing and working as designed. No leaks on site"

Near Village Dr, Austin, TX 78731
Paul R.

Paul R.

WASHER WHIRLPOOL WTW6200VW0

Near John Simpson Trail, Austin, TX 78732
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 Arrived on site to replace the control and the user interface per previous tech. Replaced both parts and tested unit. Unit works properly and all water connections were dry at the time of service.

Near El Camino Real River Rd, Bastrop, TX 78602
Jonathan  S.

Jonathan S.

MICROWAVE JENN-AIR JMW2430DP02 "Arrived on site for unit making rattling noises after preheated on convection bake. Inspected unit and work area. Performed diagnostics mode and tested individual operation. Heated unit to 300°. No noises occurred, cycled temperature up to 400°. Found fan rattling. Will need to replace blade and cover. ; ordrng 1 SEENOTE (OFFICE SCHEDULE ) and 1 W10496637 (BAFFLE) and 1 W10860984 (FAN MOTOR. )"

Near Rolling Plains Ct, Cedar Park, TX 78613
Thomas L.

Thomas L.

WASHER MAYTAG MVWB835DW4 Arrived on site for unit that will not spin. Found that the no spin selection was stuck on no spin. Replaced control pane and all operations are now normal. All water connections are dry.

Near Gabriel Woods Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

FREEZER WHIRLPOOL WRX988SIBM03 Arrived on site for a no cool condition. Found that the compressor was not running. Found that the main control and the compressor inverter were shorted. Replaced both and compressor now started. Our water connections are dry. Unit will need approximately 24 hours to reach normal operating temperature.

Near Andele Way, Liberty Hill, TX 78642
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site and found water operating. Found freezer drawer rails sticking. Ordering rails to repair. Returning with control for water intermittently failing to dispense. Temps are good. Freezing not likely. ; ordrng 1 W11241268 (RAIL) and 1 W11241580 (RAIL)

Near Goeth Cir, Austin, TX 78746
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOSE507ESS02 Arrived on site to test unit for hinges broken. Test unit and found hinges not sitting correctly due to both hinges being damaged. Replaced hinges test unit and unit test good job complete

Near Wagon Rd W, Austin, TX 78736
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site for moisture collecting on mullion . Enter diagnostics and adjusted million heaters . No other moisture building up around door gaskets. No water leaks detected a time of service. Job complete

Near Cardinal Flower Dr, Austin, TX 78739
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replace switch harness. Replaced harness test unit and unit test good job complete.

Near Heron Dr, Buda, TX 78610
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW7500GW0 Arrived on site for washer not agitating and not cleaning clothes properly. Tested and inspected unit and found all operations to be normal. Called tech line and spoke with Joel (SR# 7725628010) Was instructed to run more tests in diagnostics and check for error codes. Was instructed that with what was found that unit is operating as designed and to instruct customer on use and care and practice for best performance. Did as instructed.

Near Cargill Dr, Briarcliff, TX 78669
Steve C.

Steve C.

WASHER MAYTAG MVWC565FW1 "Arrived on site for the unit will not spin. Tested the unit and found acuator is moving but the agitator and basket are not moving together. Found the unit will need a new gear case, agitator, cam, basket, and motor. Office will need to reschedule customer.; ordrng 1 W10752719 (basket) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11161960 (agitator)"

Near KLBJ Rd, Smithville, TX 78957
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived on site for damaged fill tube. Installed new fill tube assembly,ran icemaker test passed,ran water fill pass unit working as designed.

Near Mundomar Dr, Austin, TX 78739
Scott  M.

Scott M.

WASHER MAYTAG MVWB765FW2 Arrived on site for pillow case stuck under agitator . Removed agitator and pillow case . Did find base slightly warped . Replaced agitator . All checked normal . No water leaks detected at time of service . Job complete .

Near Brandts Wood St, Austin, TX 78744
Scott  M.

Scott M.

WASHER MAYTAG MVWX655DW1 "Arrived on site for dead control . Outlet is checked normal . Tried to but unit in diagnostics ,relays would click but no lights . Replaced control , ran calibration and diagnostics wash all checked normal . No water leaks detected at time of service . Job complete ."

Near Fainwood Ln, Austin, TX 78749
Joel G.

Joel G.

WASHER MAYTAG MVWB765FC3 Arrived on site to diagnose washer not going through cycles. Found LF error code and shorted valve sensor. Replaced valve and verified no leaks. Replaced gearcase due to it being louder than usual. Verified no water leaks at time of svc call. Drain is secure.

Near Red Bud Ln, Round Rock, TX 78664
Thomas L.

Thomas L.

RANGE WHIRLPOOL WEG760H0DS0

Near Mount Locke Ct, Georgetown, TX 78633
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW4816FW2

Near Pecan Park Blvd, Austin, TX 78750
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSS48QTX02 "Arrived on site for faulty control installed new control kit powered unit on tested dispenser,water working correctly, dispenser control working as designed.

Near Pascal Ln, Austin, TX 78746
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW8540FW1 Arrived on site for not powering on. Tested and inspected unit and found failed panel. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near N Derrick Cove, Spicewood, TX 78669
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived onsite for customer complaint of French door refrigerator water dispenser works intermittently. Found when removing filter and reinstalling, water will dispense. Ordering new valve and housing. OF to R/S. All water connections were dry at time of service.; ordrng 1 2300868 (fitting) and 1 W11194380 (valve) and 1 W11194438 (housing)"

Near Burton Ln, Temple, TX 76502
Kevin B.

Kevin B.

DRYER WHIRLPOOL WHD5090GW0 "Arrived on site and disassembled dryer and found belt is off pulley, reattached belt and dryer is now tumbling properly. No further repair is needed at this time, job complete"

Near Buerger Ln, Seguin, TX 78155
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WFE540H0ES2 Arrived on site to test unit for left front element not working. Test unit and found bad switch. Replaced switch test unit and unit test good job complete.

Near Pinehurst Dr, Austin, TX 78747
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL GI5FSAXVY02 "arrived on site to inspect refrigerator ice maker not working and unit leaking water. Upon further inspection, I removed the ice maker and found that cubes had gotten lodged in the tray and a few cubes did not dispense forward into e bin, but backwards towards the wall of the cabinet and the ice tray heater failed leaving ice in the tray. The IM dispensed water into the tray causing it to overfill and leak out of the unit onto the floor. I contacted Techline and spoke to Andy and advised him of my findings stated above. Andy advised that the ice not dispensing forward was a first for this issue. Due to the heater malfunctioning, he recommended replacing the IM and check water flow into the tray from the fill tube. If the water is too much or not enough, then replace the valve. Provided File #7725624533. I advised the customer of the recommendations. I removed ad replaced the IM and tested and it operated as designed and the water flow was good and th

Near Abbotsbury Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

WASHER HOTPOINT HSWP1000M4WW "Arrived on site for customer complaint of unit not washing, found belt had slipped off motor and pulley, I put belt back on, unit tested good.

Near Desert Willow Way, Austin, TX 78737
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for unit not washing. Test unit and found unit getting correct water level in and unit draining and water spraying. Found heating element coming on at end of cycle. Found upper spray arm coming loose not allowing water to come out correctly. Secured spray arm test unit and unit test good job complete.

Near Double L Dr, Dripping Springs, TX 78620
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on site for washer with water in detergent dispenser. Upon arrival customer informed that only one of the issues. And that water is leaking into wash and that unit is leaking at door. Tested and inspected unit and found failed water valve and bellow. Ordering bellow ; ordrng 1 W11106747 (BELLOW )

Near Seawind, Lakeway, TX 78734
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site for customer complaint of top load washer making clicking noise. Found little latch continues to click. Removed and replaced lid latch. Reassembled and tested. Lid latch now works as intended. All water connections were dry at time of service.

Near W Downs Ave, Temple, TX 76504
Jonathan  S.

Jonathan S.

RANGE GE JGBP26BEA6WH "(DZ)Arrived on site for oven that would not have heat when baking. Perform diagnostics tested amp draw to igniter with unit in bake mode. Found no amps in igniter. Removed wire nuts and tested resistance. Found igniter opened Removed bake burner, replaced igniter. Assembled unit. Tested all operations. All tested good.

Near Muir Ct, Georgetown, TX 78633
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT108FZDM02 Arrived on site for unit not cooling properly. Found unit is staying in defrost too long and heating every thing up. Replaced control . All checked normal . Job complete .

Near Stonelake Blvd, Austin, TX 78759
Thomas L.

Thomas L.

MICROWAVE KITCHENAID KMHS120ESS7 Arrived on site For no operation. Found that the hood light was not operating. Found that the wire was loose at the base. Corrected wire at base. Operations all now normal.

Near Whippoorwill Way, Georgetown, TX 78633
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT730PAHZO Dish washer is washing poorly and soap is just sitting at bottom of tub . Ran diagnostics , found water was turned off . Turned water on and unit ran test wash no issues . No water leaks detected at time of service . Job complete ."

Near Adair Dr, Austin, TX 78754
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to repair noisy door operation. Tested unit and found that the fresh food door section makes a popping sound when it is opened and closed. Bolts at the fresh food section bottom door hinge were loose. Tighten bolts. Door now operates with normal sound levels. All water connections were dry.

Near Cypress Springs Way, Georgetown, TX 78633
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on site to replace condenser fan motor for ice machine. Replaced fan motor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Travis Peak Trail, Marble Falls, TX 78654
James C.

James C.

WASHER LG WM2277HW Arrived on site and found tub still has water in it and unit not draining. Drained water and inspected clean out. I found clean out to be clear and ran diagnostics to test operation. I found drain pump has failed and is making a loud grinding noise. Installed new drain pump and tested operation. Unit tests good. Job complete

Near Copper Ln, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived to inspect dripping noise coming from the unit.Inspected the unit and found no leaks.Advised the customer the dripping noises are simply the water from the evaporator dripping into the drain pan from the inside of the unit.Normal operating sounds from the unit.All water lines were dry at the end of service.JOB COMPLETE

Near Kenney Fort Crossing, Round Rock, TX 78665
Kevin B.

Kevin B.

DRYER MAYTAG MEDB855DC4 "Arrived on site and inspected dryer and found Incoming connector to control board is loose, after reconnecting dryer is now operating properly. No lint found in dryer at time of service, job complete"

Near Tucson Trail, San Marcos, TX 78666
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Arrived on site for customer complaint of French door refrigerator panel lights off. When arrived, found portions of digits shorted. Removed and replaced UI assembly. Reassembled. All digits now illuminated as intended. No other issues found. All water connections were dry at time of service."

Near Fieldcrest Dr, Killeen, TX 76549
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW4616FW2 "Arrived on site for customer complaint of unit not functioning at all, found faulty control, I replaced control, unit tested good."

Near Thorpe Ln, San Marcos, TX 78666
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for customer complaint of doors not closing properly. When arrived, found rail mullion will not close properly. Raised front feet to adjust doors. Found doors level and rail Molean closes as intended no other issues found. All water connections were dry time is service"

Near River Pl Dr, Belton, TX 76513
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW8040DW4 Arrived on site for touch pad not responding . Ran diagnostics after several attempts . For UI and acu not reading each other . Replaced control and UI console . Ran calibration and diagnostics wash . All checked normal . No water leaks detected at time of service . Job complete .

Near Brockman St, Austin, TX 78757
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW8000DW5 "Arrived on site for washer not operating. Performed diagnostics mode and checked fault codes. Found F9 E1 drain error. Tested voltage on activated drain pump and found 120 volts. Removed drain pump and inspected and found trim nail that damaged impeller. Replaced drain pump and tested operations. Found drain pump working. Inspected for leaks and none found. Ran automatic test cycle and monitored cycle. All tested good, no leaks present."

Near Creekway Ln S, Georgetown, TX 78626
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRSF505ESS00 Arrived onsite for UI replacement. Replaced UI but Found UI was not the issue. Dispenser paddle was slowly shorted over time due to water from crushed ice powder. Replaced dispenser pad and unit tested as designed. No leaks on site. UI and others. Not needed

Near Sidehill Path, Austin, TX 78731
Andy  B.

Andy B.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Cinnabar Trail, Austin, TX 78726
Kevin B.

Kevin B.

DRYER MAYTAG MEDX655DW1 "Arrived on site and inspected dryer and found it is heating normally, and tumbling correctly. Found no airflow through lint screen, removed vent hose from the rear of the dryer and airflow returns. Recommended to customer that vent to be cleaned from the wall connection to the exterior of the home, this is to prevent damage to the dryer and any possibility of a fire hazard, no lint found in dryer at time of service, job complete."

Near Guemal Road, Buda, TX 78610
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "arrived on site to inspect refrigerator noises. Upon further inspection, I tested temps in the FC=12 degrees & RC=40 degrees. When I opened the FC section, I found ice droplets on the top of the cabinet and on the rails. I removed the Evap cover to find a small block of ice on the right upper corner of the evaporator. Also, found the ice maker was making an abnormal noise. When I tested the IM, it did not harvest. I found that the times were frozen in the tray of ice cubes. Due to possible motor issues in the future, I removed and replaced the ice maker and retested and it operated as designed. Using my steamer, I removed the ice block from the evaporator. I tested the unit in diagnostics and all tests passed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Dawson Dune Ln, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator noise. Upon further inspection, the builder pulled the unit from its space and found that someone had damaged the back panel (photo). The unit wasn’t making any noises at this time. I inspected the compressor and other he back of the unit and all appeared to be good. I put the unit back in its space and leveled/squared the unit. Tested in diagnostics and unit is operating as designed. No water leaks observed during service, job completed.

Near Leander, TX 78641
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site to install previous diagnosed parts. Spoke with customer on washer performance and unit has been working but wants to continue to replace parts. Gained access to to analog pressure switch, hose and air trap. Removed failed pressure system and installed new. Assembled unit and inspected. Performed diagnostics mode and deleted previous error code. Ran automatic test cycle and monitored for water leaks. All tested good, no water leaks present.

Near Old Blue Mountain Ln, Georgetown, TX 78633
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WML75011HW0 "Arrived onsite for unit with door issue, and noise complaints. Found noise operation normal, found door not assembled correctly causing air leak in between panels,replaced door for safety."

Near Charred Oak Dr, Austin, TX 78759
Steve C.

Steve C.

DRYER MAYTAG MEDB765FC0 "Arrived on site for the unit door will not close. Tested the unit and found the strike is broken. Replaced the sprite in the catch on the door. The unit will not close still. Found the unit will need new springs two, and a door cover.Will need to get authorization and reschedule the customer.; ordrng 2 3387565 (spring,door)s and 1 CNOTE (AUTHO) and 1 W11087235 (door)"

Near Herrera Trail, Hutto, TX 78634
Tyler B.

Tyler B.

WASHER WHIRLPOOL MHW5630HW0 "Arrived arrived on site for u it leaking, found hoses off drain pump hosing were split, replaced both hoses and tested good. No leaks on site"

Near Tiffer Ln, Austin, TX 78728
Scott  M.

Scott M.

COOKTOP WHIRLPOOL WFE525S0HZ1 Arrived on site for range top not heating properly . Found no issues with burners . Boiled water with in whirlpool specs . Did heat oven and found lower then normal temps. Ordering sensor and control. call to set return visit .; ordrng 1 W11256088 (CONTROL) and 1 WPW10181986 (sensor)

Near Adair Dr, Austin, TX 78754
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived on site for refrigerator making abnormal noises. Performed diagnostics mode and ran each component. Noise did not occur. Listen to customer video and he stated noise will stop when door opens. Will replace fan and fan motor. ; ordrng 1 WP2169142 (FAN BLADE) and 1 WP2315549 (EVAPORATOR FAN)

Near Mountain Valley St, Georgetown, TX 78628
Thomas L.

Thomas L.

WASHER GE GUD27ESSJ0WW

Near Village Commons Blvd, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for customer complaint of unit freezing ice together, found gasket of ice bin was detached at the top not creating a seal, I reattached gasket, unit tested good."

Near Lakeview Blvd, New Braunfels, TX 78130
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFE530C0ES0 "Arrived on site for “oven sparking in back” complaint. Per previous diagnosis, removed and replaced block terminal. Tested unit. Unit is performing as designed."

Near Nicole Ln, Pflugerville, TX 78660
Thomas L.

Thomas L.

WASHER GE GUD27ESSJ0WW "Arrived on site for no operation. Started unit and drain pump cycle on but would not cycle off. The pressure switch is reporting that the tub is for windy there is no water in it. After resetting the control the pump cycle off. Now the control says the door is locked, which is not. The controls is the unit is spinning, which it is not. Will return with pressure switch and control board..;

Near Village Commons Blvd, Georgetown, TX 78633
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW7500GC2 Arrived on site for unit that is giving a long Fill error code. Entered diagnostics to find the F3E2 failure code. Tested and found that the cold water solenoid has failed. Replaced housing and tested. All operations normal at all water connections are also dry.F3e2

Near Cypress Springs Way, Georgetown, TX 78633
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Vista Verde Dr, Austin, TX 78732
Luis M.

Luis M.

REFRIGERATOR LG LMXS30776S/00 "Arrived on site for no cool. Pierced low side,pressure reading +40 psi diagnosed faulty compressor. Installed a new compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Wild Foxglove Road, Spicewood, TX 78669
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for “uneven doors” complaint. Inspected unit and found doors uneven. Adjusted feet and evened out unit. No leaks detected, at time of service."

Near Battenburg Trail, Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KSC24C8EYY03 "Arrived back on site for same issue, found more residue clogged up drain.Cleared and tested good, no leaks on site"

Near Crestway Dr, Austin, TX 78731
Joseph C.

Joseph C.

WASHER MAYTAG MVWB765FW3 "Arrived on site for “poor wash performance” complaint. Per my previous diagnosis, removed and replaced defective feet, on unit. Unit checks good. No leaks detected, at time of service."

Near Bartholdi St, Austin, TX 78753
James C.

James C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site and installed new control, console and gasket. Tested operation and found unit working properly. Job complete"

Near Inge Ln, Leander, TX 78641
Kevin B.

Kevin B.

WASHER MAYTAG MVWB855DC3 "arrived on site and found control panel is unresponsive, after replacing it found error code F9E2, confirmed all functions are operating properly and discussed correct detergent usage with customer. No water leaks from connections at time of service, job complete."

Near Tucson Trail, San Marcos, TX 78666
Wesley P.

Wesley P.

DISHWASHER MAYTAG MDB7749SBM2 Arrived on site and found optic sensor clouded and causing misreading of water temps and clarity. Cleaned and restored sensor. Reset control. Advised on use and care. All checks good.

Near Foxglen Dr, Austin, TX 78704
Joel G.

Joel G.

WASHER WHIRLPOOL WTW4815EW1 Arrived on site to diagnose coin under wash plate. Removed coin and verified no other coins detected. Secured drain and ran a cycle. No leaks detected.

Near Chickadee Cove, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for loud noise. Power cycled unit found noise from diffuser gears. Replaced diffuser assembly powered unit on not odd noise from diffuser.

Near Cometa St, Austin, TX 78721
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that will not operate. Found shorted out control panel. Interface control board will need to be replaced complete repairs.; ordrng 1 W11368911 (UI CONTROL)

Near Cove E, Horseshoe Bay, TX 78657
Al R.

Al R.

WASHER WHIRLPOOL WTW4616FW2 Arrived to inspect washer leaking from bottom.Ran diagnostics test mode and got No error codes.Unit had no fresh water stains around or underneath.Customer instructed on soap usage.All water lines were dry at the time of service.Job complete

Near Hidden Valley Dr, Round Rock, TX 78665
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for customer complaint of unit leaking, found leak coming from house plumbing during drain, drain pipe clogged, instructed customer to call plumber."

Near Wallhalla St, New Braunfels, TX 78130
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite for customer complaint of dryer taking too long to dry clothes. Tested unit and found dryer venting in wall clogged with wet lint. Advised customer that there is a clog in house venting. Customer will need to have house venting cleaned. Used customer provide nylon stocking on end of dryer vent to allow customer to use until venting is addressed. No other issues found.

Near E Xavier Ave, Temple, TX 76501
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL GI0FSAXVY011 Arrived on site to repair unit that has ice in the freezer floor. The defrost drain has failed and the defrost water is laying in the freezer floor and turning into ice. Replaced failed drain and removed ice . All water connections are dry.

Near San Marino Trail, Georgetown, TX 78633
Robert J.

Robert J.

OVEN MAYTAG MGT8720DS06 Arrived on job to install new control board ordered by previous technician. Installed new control during testing found that there is power to the igniter but igniter was not coming on. Replaced igniter with new one and tested good and no leaks. Complete.

Near Pond View Pass, Buda, TX 78610
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL KDTM354DSS5 "Arrived on site for “damaged front panel” complaint. Inspected unit and found door skin damaged. Removed and replaced door panel. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Shoal Creek Blvd, Austin, TX 78756
Wesley P.

Wesley P.

RANGE KITCHENAID KSEG950ESS2 Arrived onnsite and found repeating stuck shorted key error. Returning with controls and ordering panel to repair. All else checks good. ; ordrng 1 W10915815 (panl-cntrl)

Near Canterbury St, Austin, TX 78702
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIX505ESS0 Arrived on site to replace waterfall hose assembly for ice machine. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near The Cape, Horseshoe Bay, TX 78657
Scott  M.

Scott M.

REFRIGERATOR AMANA ART308FFDW03 "Arrived on site for not cooling properly . Fan is still working from last visit . Found unit has had sealed system worked on before . Uv dryier and service port are installed . Found some dye in floor of freezer compartment . Ordering evap ,compressor ,uv drier , port. Weigh 2hrs Call to set return .; ordrng 1 2HRS and 1 SERVICEPORT and 1 UVDRIER and 1 W10836706 (evaporator) and 1 W11092625 (COMPRESSOR )"

Near Winding Oak Cir, Austin, TX 78750
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived to inspect freezer still frostings up.Confirmed the complaint and called Whirlpool Tech line and spoke with Sterling at WP tech #7725615845Did checks at the main control and determined the bi metal was stuck open.Reassembled and told the customer to wait for unit to reach optimal temperatures again.All water lines were dry at the time of service JOB COMPLETE

Near Deer Chase Cove, Round Rock, TX 78681
Joseph C.

Joseph C.

COOKTOP WHIRLPOOL WFE320M0ES2 Arrived on site for “front left burner will not operate” complaint. Inspected unit and found element shorted and damaged infinite switch. Removed and replaced front left burner and front left infinite switch. Tested unit. Unit is performing as designed.

Near Hogeye Rd, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL PSD2750GRW "Arrived on site for no ice. Icemaker not running through a forced cycle diagnosed faulty icemaker, installed new icemaker ran through a cycle water filled icemaker unit working as designed"

Near Tumbleweed Trail N, Austin, TX 78733
Steve C.

Steve C.

WASHER MAYTAG MVWB865GW0 Arrived on site to replace the tub and gear case due to tub is cracked. Replaced all parts and tested the unit. Found the drain line has a slit. Will need to order the drain line. ; ordrng 1 CNOTE (SK) and 1 W11246418 (hose)

Near FM1660, Taylor, TX 76574
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE505W0HS1 Arrived on site for customer complaint of control panel not coming on range. Removed and replaced control panel. Unit now works as designed. No other issues found.

Near Red Bud Rd, Temple, TX 76502
James C.

James C.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site and found temps in fresh food at 37 and freezer at 5. I found no ice production from ice maker. Ran diagnostics and found ice maker was not plugged in. Plugged ice maker in and tested operation. Unit tests good. Job complete

Near Balcones Woods Dr, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for fresh food evaporator not defrosting. Customer defrosted unit. Per service pointer installed updated kit. Changed defrost setting to basic powered u it on checked air flow good,compressor powered don unit cooling down.

Near Patagonia Pass, Bee Cave, TX 78738
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4955HW1 Arrived onnsite and found unit to be operating as designed with proper drain function. Advised customer on mitigating stink from disuse. All else checks good.

Near Davis St, Austin, TX 78701
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested the temps in the FC=13 degrees & RC=39 degrees. I removed the Evap cover and found a large block of ice in the upper right corner of the evaporator. Placed unit in diagnostics and found the the defrost thermistor was open/shorted. I checked amp draw to the compressor and it showed 1.1amps. Tested the condenser fan and Evap fan and both are functioning. Due to the intermittent cooling and shutting down for long periods of time and the ice buildup in the upper corner, I am ordering a sealed system to be completed. I am ordering the compressor, dye dryer, access valve, evaporator, 2 hour job and will return with the main control and bimetal harness, birth to be replaced upon doing sealed system. I removed the ice buildup and leveled the unit. No water leaks observed during service. Office to schedule return service.; ordrng 1 CNOTE (2 HR JOB) and 1 TJ90SF8404 (ACCESS VALVE

Near Low Branch Ln, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps I the FC=12 degrees & RC=47 degrees on a setting of 33 degrees. I placed the unit in diagnostics and tested the thermistors and they all passed. I removed the RC Evap cover to find that the evaporator lines were black as was the Evap thermistor. Once I took the unit out of diagnostics, the rc evaporator coils began to frost up and the suction line began to frost up too much. Also, I found ice buildup on the ice bin door gasket. When I closed the left RC door, I found a gap between the gasket and ice maker facia allowing the ice maker cold air to escape. I advised the customer that the unit will need a sealed system. The unit will need a full sealed system repair consisting of the compressor, RC evaporator dye dryer, access valve and the ice bin door will need to be replaced along with the rc Evap fan motor. No water leaks observed during service, job completed."

Near Quarry Lake Estates Dr, Liberty Hill, TX 78642
Kevin B.

Kevin B.

DRYER MAYTAG MEDC215EW1 "Arrived on site and inspected dryer and found timer is not advancing, replaced timer and it is operating properly. Also found when measuring from L1 to ground voltage is 120, from L2 to ground also shows 120. However from L1 to L2 voltage is zero. An electrician will be needed to correct this issue. Also found no airflow through lint screen, removing vent hose from the rear of the dryer causes airflow to return. Recommended that customer have vent to exterior of home cleaned by a service to prevent possible damage to dryer or fire hazard. No lint found in dryer at time of service, job complete"

Near Lindsey Cove, Austin, TX 78748
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to replace the UI and shaft due to not working properly. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Greenock Cove, Hutto, TX 78634
Tyler B.

Tyler B.

WASHER MAYTAG MVWC565FW1

Near Winsted Ln, Austin, TX 78703
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Arrived on site for customer complaint of unit leaking out of fresh food section, found elbow connector was cracked, I replaced connector, unit tested good."

Near Herber, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site or cooling issue. Checked temp in freezer, freezer reading 10° and slowly dropping,checked fresh food temp,temp in fresh food reading 40° and slowly dropping. Changed setting in diagnostics to adaptive defrost."

Near Ondantra Bend, Austin, TX 78744
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 This unit would not make ice. The freezer door from the factory had a kinked icemaker water line. Replace that door but the holes for the handles did not light up so I had to order a second door. This second door now is all correct and everything works properly with no water leaks.

Near Cathedral Mountain Pass, Georgetown, TX 78633
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived to inspect shelf issues Confirmed the complaint and removed and replaced frame.All water lines were dry at the time of service.Job complete

Near Pike Path, Round Rock, TX 78665
Arthur B.

Arthur B.

WASHER WHIRLPOOL CHW9150GW0 Arrived onsite to install belt to front load washer from prior visit’s diagnosis. Installed new belt to drive system. Reassembled and tested. Unit now works as designed. All water connections were dry at time of service.

Near Wales Dr, Killeen, TX 76549
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 Arrived on site for cooling issue. Found ice build up in freezer compartment found freezer and fresh food door gasket not sealing to cabinet. Removed both gaskets checked door seal good.

Near Drossett Dr, Austin, TX 78744
James C.

James C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and installed new door and name badge. Tested proper operation and found unit working properly. Job complete

Near Mazarro Dr, Leander, TX 78641
Andy  B.

Andy B.

OVEN KITCHENAID KEBK101SS04 Arrived on site for oven not heating properly. Tested and inspected unit and performed temperature test and found all operations are normal. No repairs are needed at this time.

Near Sugarloaf Dr, Austin, TX 78738
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRS325FDAM04

Near FM1105, Georgetown, TX 78626
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived onsite for customer complaint of washer tripping breaker when high speed spin happens. Found unit was still connected to GFCI outlet. Advised customer that due to the capacitor used in washer, a standard outlet must be installed. Customer agreed. No other issues found. All water connections were dry at time of service."

Near Lubbock Dr, Copperas Cove, TX 76522
Andy  B.

Andy B.

ICE MACHINE KITCHENAID KUID508ESS2 Arrived on site to install previously diagnosed parts. Checked outlet again and this time has no voltage. Found outlet that has voltage and plugged in and unit is dead. Went to replace diagnosed parts and found issues with drain pump. Looked up in parts break down and found part to come with unit and is under warranty. Removed failed part and replaced with new. Plugged unit in and unit started up. Unit started draining and found water leak at connection that I did not touch and was from install. Tighten and leak stopped. Recommended electrician to look at outlet. And while unit is not leaking that plumber should come to look at due to the fact that it was leaking and there in water damage. Left unit unplugged due to outlet not working. And to be safe in case unit leaks again. I did check breakers and no breakers are tripped. No water leaks present at time of service.

Near Water Front Ave, Lakeway, TX 78734
Scott  M.

Scott M.

REFRIGERATOR GE GSS25QSTASS "Arrived on site ,sealed gap around IM fill spout . Replaced fresh food diffuser w/ fan and ice maker . No water leaks detected at time of service . Job complete ."

Near Ashton Ridge, Austin, TX 78750
Al R.

Al R.

DRYER MAYTAG MED97008SO

Near Windberry Path, Round Rock, TX 78665
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFG320M0BS0 "Arrived on site for “high carbon monoxide readings” complaint. Inspected unit and ran CO test. Found readings to be at 12ppm after five minutes past preheat, at 500 degrees Fahrenheit. No leaks detected, at time of service."

Near Varrelman St, Austin, TX 78725
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived onsite for customer complaint of dishwasher not washing properly. Tested unit and found sump n motor faulty. Removed and replaced sump n motor assembly. Reassembled and tested. Unit now fills,washes drain and heats as intended. All water connections were dry at time of service."

Near Pyrite Dr, Killeen, TX 76542
Scott  M.

Scott M.

WASHER KENMORE 110.2513241 "Arrived on site for washer walking . Ran diagnostics got no error codes . Did not find any failure in suspension or gear case ( no oil , or lose bolt) . Readjusted leveling feet and ran calibration . Re ran test cycle all checked normal . No water leaks detected at time of service . Job complete .

Near Cottage Promenade Ct, Austin, TX 78753
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of unit no producing ice, found ice build up in water line going to ice maker, I removed the ice build up, unit tested good."

Near Rosemary Dr, New Braunfels, TX 78130
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site and found unit icemaker not dropping ice. Found frost from door being left open once. Reset and cleared frost and set both heater status to %100 in test mode. Tested icemaker and found good function with code e5 displaying in codes. Advised customer on adjustments and repairs. All checks good.

Near Spicewood Springs Rd, Austin, TX 78759
James C.

James C.

DISHWASHER JENN-AIR JDB9800CWP2 Arrived on site and tested operation. Unit now giving error for open float switch. I found float switch to be good. Installed new control and unit will fill for 2 seconds then shut off. Called tech line and spoke to Kathy #7725618256. Found vent fan has failed causing diagnostics to fail. Unit will also need new vent assembly to complete repair; ordrng 1 WPW10469574 (vent)

Near Venezia View, Leander, TX 78641
Steve C.

Steve C.

WASHER WHIRLPOOL RTW4516FW1 Arrived on site to replace the spin basket due to being broken. Replaced the basket and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near S Willis St, Granger, TX 76530
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for customer complaint of console going blank during cooking, I replaced console, unit tested good."

Near Boulder Run, New Braunfels, TX 78132
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for customer complaint of freezer light out. Found LED module shorted. Removed and replaced LED module in freezer. Freezer light came on as designed, no other issues found. All water connections were dry time of service."

Near Jubilation Dr, Harker Heights, TX 76548
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01

Near Scates Ct, Austin, TX 78732
Jonathan  S.

Jonathan S.

DRYER LG DLE2101W Arrived on site to install previous diagnosed parts. Gained access to motor. Removed blower wheel and failed motor. Installed new motor. Removed lint buildup with shop vac. Added high temp lubricant to guide wheels and belt pulley. Assembled unit and tested operation. All tested good.

Near Laurel St, Georgetown, TX 78626
Steve C.

Steve C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for the unit panel and control is damaged. Found the control panel and control due to dent and scratch. Replace both parts and tested the unit. Unit works properly and no gas leaks present.

Near Tanda Ln, Hutto, TX 78634
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH53521HZ3 "arrived on site to inspect microwave light not working. Upon further inspection, I removed the venthood light to find it burnt out. I advised the customer of my findings I replaced the burnt out light bulb ad tested ad the unit operated as designed. Job completed."

Near Betulla Dr, Austin, TX 78717
Andy  B.

Andy B.

DRYER LG DLEX3470V Arrived on site for dryer running non stop when door is closed. Tested voltage at outlet and terminal block and found voltage to be good. Tested and inspected unit and found failed control.

Near Lodestone Ln, Lakeway, TX 78738
Kevin B.

Kevin B.

WASHER GE HLC1700AXW "Arrived on site and replaced control board diagnosed by previous technician, after replacement washer is still giving FC error, pcb board attached to motor is actual problem. No water leaks detected at time of service, job complete ; ordrng 1 WH18X27723 (PCB MOTOR)"

Near Redleaf Ln, Austin, TX 78745
Lou S.

Lou S.

DRYER MAYTAG MEDC465HW0 "arrived on site to inspect dryer not drying. Upon further inspection, customer advised that they had someone clean the vent hose but the unit is still not drying. Using the dryer vent test kit, I tested the airflow in the unit and the test failed two out of two times. I found that the unit door gasket is badly worn and needs to be replaced and I could hear debris within the blower wheel. I advised the customer that I had to order parts and the office would schedule return service.

Near Chardonnay Crossing, Leander, TX 78641
Tyler B.

Tyler B.

DRYER MAYTAG MEDC215EW1 "Arrived onsite for unit not starting. Found cut off open, replaced and tested good,"

Near Margalene Way, Austin, TX 78728
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the noise is a rattling noise. Upon arrival, the unit was not making any abnormal noises and I could not duplicate the noise. I found the unit was not level and the left door was sitting higher than the right. I leveled the unit and adjusted the right door to sit even with the left door ad tightened the nut. While leveling the unit, I found that the padding between the condenser coil and bracket was missing. I placed new padding in between the coil and bracket to prevent any future rattling noises. No water leaks observed during service, job completed."

Near S Brook Dr, Leander, TX 78641
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL GMC305PDS6 "arrived on site for unit that is not heating. When heat cycle is selected, magnetron makes a very loud thump and hum when it comes on.The high-voltage transformer is making a very distinct electrical burning smell. Will take unit from wall and use parts as needed.ordrng 1 2HOURREPAIR and 1 WP4375286 (transformr)"

Near River Down Rd, Georgetown, TX 78628
Clif L.

Clif L.

OVEN WHIRLPOOL WOS72EC0HS00 Arrived on site to diagnose an oven with a broken door. Found out a door glass broken and replaced glass. No other repairs are needed at this time.

Near Mormon Mill Rd, Marble Falls, TX 78654
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JS48PPDUDE01 "Arrived on site to replace motor, found 5vdc getting to motor, called techline, we need 12vdc getting to motor, ordering controls. ; ordrng 1 2318054 (cntrl-elec) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10200659 (cntrl-elec) and 1 W10624574 (cntrl-elec) and 1 W10790783 (cntrl-elec)"

Near Canyon Lake, TX 78132
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site and installed new compressor, stub, drier, control, ui, evaporator and harness vacuumed system to clear and test for leaks. Charged with 5.5oz 134a and tested for proper operation. Unit tests good. Job complete"

Near Mixtli Cove, Leander, TX 78641
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for customer complaint of unit powering on by itself, I replaced console, unit tested good."

Near Valley Vista Ln, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSS48QTX02 Arrived on site for no ice and dispenser not working tested dispenser paddle works no water and not sending power to valve and not measuring fill. Diagnosed unit will need the updated kit.; ordrng 1 CNOTE (LM ONLY) and 1 W10789107 (CONTROL)

Near Pascal Ln, Austin, TX 78746
Clif L.

Clif L.

MICROWAVE KITCHENAID KOCE500ESS07 Arrived on site to diagnose a microwave with a broken door. Found outer door glass shattered on unit. Replaced outer door assembly and tested unit. Found all is functioning properly at this time.

Near Princess Path, Cottonwood Shores, TX 78657
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KFIV29PCMS03 Arrived on site for the unit freezer door will not close properly. Tested unit and found the freezer door on the left side will not close properly. Inspected the freezer door and found the bottom section is warped. It also affected the brackets. Will use the brackets on the next visit but will need to get authorization from the extended warranty. Office will need to reschedule a customer.; ordrng 1 CNOTE (AUTHO) and 1 LW10564038 (dor-fip ss )

Near Waizel Way, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB765FW3 "Arrived on site for washer not completing cycle. Performed diagnostics mode and checked fault codes. Found fault code F7-E9 lock rotor, F0-E3 overloaded and F0-E5 off balance load. Ran automatic spin cycle and found unit making abnormal noise durning spin cycle. Ran manual spin cycle. Gained access to gearcase and found oil splatter. Will need to replace gearcase . . ; ordrng 1 W11134159 (GEARCASE)"

Near Prato, Province of Prato 59100
Kevin B.

Kevin B.

RANGE WHIRLPOOL WML55011HS "Arrived on site and found microwave wrap is dented on the side, replaced wrap and microwave is now complete.

Near Barnsdale Way, Austin, TX 78745
Wesley P.

Wesley P.

ICE MACHINE KITCHENAID KUIA15NRHS11 Arrived on site and foundnunit sealed system failure with all other functions operating properly.

Near Garden Villa Ln, Austin, TX 78704
Tyler B.

Tyler B.

DRYER MAYTAG MEDC215EW1 "Arrived on site for unit not starting. Found cut off opened, replaced and tested good Cutoff

Near Tortuga Trail, Austin, TX 78731
Arthur B.

Arthur B.

ICE MACHINE WHIRLPOOL GI15PDXZS1 "Arrived onsite for customer complaint of ice machine leaking water during ice production. Uninstalled unit from under cabinet and tested. Poured water into drain pump and found drain pump will not drain unit. Tapped on pump and found unit will drain. Found water leaking from top of external drain pump.W10825875 (External Drain Pump) Unit disconnected from water source at this time.; ordrng 1 W10825875 (pump)"

Near Lake Rd, Belton, TX 76513
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for “not heating” complaint. Inspected unit and found loose wire at motor connection. Reinserted wire into connector. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Charles Abraham Way, Manor, TX 78653
Andy  B.

Andy B.

WASHER LG WT5170HV

Near Centennial Trail, Austin, TX 78726
Wesley P.

Wesley P.

RANGE KITCHENAID KSGG700ESS1 Arrived onnsite and found unit operating with caps incorrectly placed. Repaired. All checks good.

Near Spillman St, Austin, TX 78704
Clif L.

Clif L.

WASHER WHIRLPOOL WTW8500DW5 "And on site to diagnose a washing machine that is making unusual noise. Spoke with tech line and spoke with Dustin and he advised due to abnormal wear marks on stater assembly to replace rotor, stater, and clutch. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.File#7725619098"

Near Ocotilla Dr, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on sit for refrigerAtor pooling on fresh food side. Inspected unit and work area and found water not draining through evaporator drain. Gained access to EVAP and drain pan. Found drain pan rusted and drain line clogged with rust. Gained access to drain line to attempt to clear blockage. Was not able to clear rust blockage. Will need drain line and drain pan to complete repair. Returning with drain line drain pan and drain tray if needed. Informed customer of possibility of drain tray breaking on removal. 1 W10714793 (tray-evap) and 1 W10862105 (DRAIN TUBE) and 1 W11162078 (DRAIN PAN)"

Near Estrella Crossing, Georgetown, TX 78628
Al R.

Al R.

WASHER WHIRLPOOL WTW4816FW2 "Arrived to inspect washer issues.Confirmed the issues of unit not completing cycles.Removed and replaced the latch, valve cam and actuator.Reassembled the unit and unit began operating as designed."

Near Brickyard Ln, Jarrell, TX 76537
Al R.

Al R.

DISHWASHER WHIRLPOOL 6651664993 Arrived to inspect leaking dishwasher.Removed the kick plate and noticed the units front feet were not leveled.The left was half way up and the right leg was all the way down.I raised both feet to maximum limit.Tested unit and found no leaks.Tenant satisfied with call No parts installed.I called the owner with no answer.All water lines were dry at the end of service.Job complete.

Near Clearwater Trail, Round Rock, TX 78664
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and found dryer exterior vent filled with water in basement. Preventing any airflow. Advised customer. Also found panel shorted again. Ordering panel and control and fuse and returning with other parts. Advised unit cannot be repaired prior to vent issue being corrected. ; ordrng 1 W11331275 (CONTROL) and 1 W11378949 (CONSOLE)

Near E 37th St, Austin, TX 78705
Kevin B.

Kevin B.

MICROWAVE KITCHENAID KMBS104ESS02 "arrived on site and found power is showing on control panel, left-hand side of control panel functions but neither cancel or start button are working. A new control panel will be needed before any further diagnosis can be done quoted customer, ; ordrng 3 W11188752 (FUSE)s and 1 W11197501 (CONTROL PANEL)"

Near Ondara Drive, Austin, TX 78739
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived to install previously ordered compressor, evaporator, start device, valve and Uv drier.JG was trainer on this call.After installing all listed items, the system began cooling.Job complete"

Near E Central Texas Expy, Killeen, TX 76543
Joel G.

Joel G.

REFRIGERATOR HOTPOINT HPS15BTHJLWW "Arrived on site to diagnose fridge not cooling. Upon arrival, I found 40 degs in ff side and 4 degs in frz. Good frost pattern. Customer said when it failed, fans weren’t running. Informed customer it may be a defrost timer or temperature control thermostat but at this point, I can not verify which was the issue. Unit has been working fine. Unit is located inside the garage.

Near Rockcrest Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JS42PPDBDA

Near Cedar Oak Dr, West Lake Hills, TX 78746

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