"Arrived onsite for a cooktop inspection. Upon arrival I performed the inspection, Checked all Orifices and found them clean I checked the burners and found the clean. I tested the cooktop and watched the flames and found that the stayed blue. Unit operating as designed. Job complete"

Arrived on site to install previously diagnosed parts. Upon arrival I installed the conversation kit and tested the unit and found unit operational as designed. Job completed

Arrived onsite for a washer that is showing f9e1 and will not run. Upon arrival I visually indicated the unit and found that the drain pump harness was separate. I corrected this and ran a diagnostic cycle and found unit operating as designed. No leaks job complete

"Arrived on site and inspected refrigerator and found damper is noisy during operation. Replaced it and it is now quiet, Customer is now aware that that is a normal noise and the new one may get that way eventually also, job complete"

"Arrived on site for Special project S84638, Replaced all interior lighting in refrigerator and they are now working properly, job complete"

Arrived onsite and replaced the console per previous diagnosis. Tested. Unit is now operating as designed. Advised customer on repair.

"Arrived on site and inspected dishwasher and found standing water in the tub. Found builder did not remove knockout on garbage disposal. After correcting this dishwasher will now drain properly. Started a normal cycle and it is progressing correctly, job complete"

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit door not closing properly as its badly warped and the interior lights not working, I removed and replaced the lights and the inner and outer door panels transferring the door handle to the new parts. I tested the unit and retested with customer on site and the unit is operating as designed. Job completed."

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the FC & RC sections cool. I found the FC section packed too much (photo). I did find the evap fan and condenser fan not operating. Tested voltage at the outlet and got 125V. I unplugged the unit and and waited for approximately 20 seconds and plugged it back in. I found the unit was in defrost mode. After waiting for a while, the unit kicked on and both fans and the compressor began functioning. Tested temps in the FC section and my initial reading was 34 degrees and it began to drop. I recommended the customer remove some of the items in the freezer section to allow for better airflow and monitor the unit. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the lid strike and capacitor and calibrated the unit. Tested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."

Arrived onsite for washer out of balance. Upon arrival inspected unit. Found unit noticeably not leveled. Leveled unit and tested. Unit is functioning properly. Job complete

"Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Found compressor failed. Unit reeds sealed system repair, compressor replacement. Replaced compressor, dryer and access valve. Pulled vacuum and held. Charged per spec. Tested unit and compressor is running. Found discharge line warming up. Also found evaporator frosting over. Unit is now cooling. Customer will monitor. Job complete"

"WRT318FMDM05 Arrived to perform sealed system service. I found the unit was R134A and verified by the compressor and chassis plaques. I recovered the refrigerant, noting a likely full charge and removed the compressor and drier. I installed the replacement compressor, service port and dye drier and vacuumed the system. After reaching below 500 microns and also holding for an additional 15 minutes, I charged with the MFG prescribed refrigerant charge and tested. The unit began cooling as designed. Operational test good, no leaks observed during service."

"Arrived on site for cooling complaint. At time of visit unit cooling,ran diagnostics thermistors passed ran all fan test passed changed defrost setting to basic in diagnostics."

"Arrived on site and replaced previously diagnosed harness, evap thermistor and updated control. Advised customer to monitor and if issue persists Techline would need to be contacted for defrost issues. No leaks detected. Job complete."

Arrived on site to test unit for unable to cancel bake cycle. Customer cycled power and had unit preheated upon arrival. Customer canceled cycle and unit seems to currently be working as designed. Customer stated if issue persists they would call us back. No service provided so no fee collected.

"WRT318FZDM00 Arrived to inspect no ice production. I found the water was not turned on and after correcting, the ice maker cycled and filled to appropriate level. During testing, I found the water supply line, supplied by the installer, was leaking at the valve side of the line and was likely over-tightened. I advised the customer I had to shut the water off at the supply and shut the ice maker off via bail arm, to prevent water damage and after the line is replaced, the water turned back on and the bail arm flipped down, normal operations should resumed. No leaks of the unit observed during service."

"WTW5100HC2 Arrived to inspect no operation. I found the unit was displaying F9E1 and F2E1 and I cleared for testing. I found the drain pump and all other line VAC loads were inoperative. The drain pump connection at the control also had line VAC present and unchanging with manual test mode drain pump actuation. The drain pump line showed an open circuit and I found the connector had broken and I was able to correct. I drained with the existing pump and an auxiliary rip cord and the unit drained as expected. I removed and replaced the control and all functions resumed normally. I calibrated the unit and centered the rotating mass. Operational test good, no leaks observed during service."

"KRFC704FPS04 Arrived to instal refrigerator door gasket W10917313. I used heat to re-form the gasket due to shipping creasing and after fully re-formed, removed the failed existing door gasket and installed the replacement. The gasket seal was improved around the door and further air leaking issues should be resolved. I discussed the units operation with the customer, since my last visit and it appears prior temperature swing issues have been resolved. I advised the customer if they would like to see more accurate temperatures to place a temperature probe in a container, preferably plastic and approximately six ounces in size, filled with water and to ensure the probe does not touch the sides of the container. Place it in the refrigerator chamber and allow 24 hours for the temperature to settle. This will provide the most accurate internal temperature, not including slight and expected swings from the areas nearest the air vents. Operational test good, no leaks observed during service."

"Arrived on site to inspect range not heating properly. Upon further inspection, maintenance personnel advised the front left cooktop burner was not heating properly. I tested all burners and found the front left burner element was not heating as it should. I checked all burner switches and they are good. I removed and replaced the front left element and retested with a pot of water (1 cup) and found it operating as designed. Demonstrated for maintenance. Job completed."

Arrived on site to diagnose a refrigerator that has a damaged gasket. Found rt side rc door gasket torn and replaced gasket. All is working properly at this time and no leaks were found at time of service.

Arrived on site to test unit for left light not working. Test unit and found white wire to socket not in socket. Secured connection test unit and unit test good job complete.

"Arrived on site for a defective compressor,replaced compressor and drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressures good"

Arrived on site to diagnose a range with a damaged door glass. Found outer glass broken and replaced glass panel. Tested unit and found all is functioning properly at this time.

Arrived on site to replace previously ordered parts for range. Replaced both front infinite switches. Tested unit and found all is functioning properly at this time.

"Arrived on site to install previously ordered parts as. Replaced sump and motor W11085683. Test unit. Unit is operating as designed, no leaks present at this time. Job complete"

Arrived on site to install previously ordered parts. Installed 2 shims 43877828A under right rear Wheel. Also adjusted hex screw under right door hinge. Job complete

"Arrived onsite for not drying and control panel is bubbling. Upon arrival inspected unit and found control panel is not bubbling, panel still has protective film attached, but becoming loose. Removed film. Ran diagnostics and there are no saved error codes. Ran automatic test cycle to force heater. Heater is pulling correct amperage. Heater is operating correctly.Noticed rinse aid is not being used. Instructed customer on benefits of using rinse aid, placement of dishes and ensuring water be temperature is hot at beginning of cycle. Unit is operating as designed. No leaks present at this time. Job complete"

"Arrived onsite for no cooling. Upon arrival inspected unit and found entire evaporator covered in ice, except the area all around heater. Cleared all ice with steamer to access thermistor and heater connections. Heater pulls 1.3 amps , getting 120 at heater. Heater Resistance is 87.9 ohms. Heater is good. Test both FC and RC thermistors and are in range. Test evaporator motor and is good. Need to replace control. Replaced control W11546690. Unit is operating as designed. Job complete"

Arrived on site removed door installed new door found new door that was shipped is too small 16 1/2 old door is 19 found broken water line connection on old door repaired water line connection installed old door tested water dispenser multiple times no leaks unit working as designed.

"Arrived on site for range, inspected unit and work area. Customer complaint was gas company told told CX theres was a gas leak on range. Pulled unit out on my floor protector and gained access to regulator and bubble checked connections, also gained access to the gas valves on cooktop and bubbled checked all valves and no leaks. Bubbled check every connection and orifices and found no leaks. I informed customer of my finding. I called Whirlpool safety to document spoke too Lisa SR#7735723020"

"Arrived on site for a washing machine that is creating lint on the customers clothes. Inspected unit and work area. The customer advised that ahe rimarily wears athletic clothes with polyester and that the washing machine has been continuously creating lint balls on her clothes. I asked the customer what type of load settings she has tried. She advised that she only uses the normal wash setting and the auto sensing water level but will adjust the temperature depending on if shes washing colors or whites. I ran the unit through diagnostics and did not find any stored air codes. Ran the unit through an auto test in the unit ran as designed. Checked the agitator for any burrs and did not find any. The customer went to go grab a load of clothes that she typically has this issue with and started loading the washer. I found customer was loading the washer by wrapping her clothes around the agitator. I did explain to the customer that wrapping the clothes around the agitator could be contributing towards this issue because the new style Water efficient washers need to have clothes dropped in the washer instead of wrapped around. The customer and disagreed with him my request and advised that she had always washed clothes like this. I explained the way the washer works and advised her to run the unit on delicates and deep water wash for those clothes. I called Whirlpool Techline and spoke to Bruce SR# 7735743274. She advised that based on all the information, that I was correct and there is nothing that we can do to this washer to adjust it per the customers specifications. He advised that this low water washer can be more difficult on clothes and thats why we need to change the cycle selections based on what the customer is actually washing. He advised to make no repairs at this time and the unit is working as designed. Call complete."

Arrived on site for a washer that is not draining. Inspected unit and work area. Did verify the customers complaint. Attempted to drain the unit and found the unit buzzing but the drain pump not actually pushing water through. Found the drain pump at fault and replace the drain pump. Tested the unit and the unit began to work and operate as designed. Call complete.

"Arrived on site for a dryer that is shutting off prematurely. Inspected unit and work area. Customer advised that they are having to run the cycle at least 2 to 3 times to dry clothes and the unit seems to shut off prior to the estimated time. I asked the customer if theyve tried drying items on a time dry cycle and advised that they do not use time dry at all ran into diagnostics and checked the outlet through Mr. Found this outlet through Mr. within range. Checked the unit in diagnostic mode and was able to get the light to turn off when testing the moisture sensor bars indicating a good moisture sensor reading. I did notice that the vent hose off the bat had several turns in the hose potentially creating an airflow issue. I ran a vet test kit on the unit and found the dryer showing good airflow circulation for all dryers on the dryer was pulled out a little bit. I called Whirlpool Techline and spoke to Rich SR# 7735740577. He advised that based on all the information, he would have me replace the control but that if other issues persisted, the issue would have to be with the vent venting going out from the dryer so to replace the vent hose itself. Replaced the control and test of the unit. The unit begin to work and operate as designed. Call complete."

Arrived on site to install parts ordered. Gained access to heater on fresh food element and replaced it with new one. Reconnected everything as designed and plugged unit in. Unit is now operating as designed. No leaks where observed during service. Job completed.

Arrived onsite and found unit operating with failed console. Advised customer on findings and repaired by replacing console. Unit is now operating as designed. All checks good.

Arrived onsite for refrigerator ice maker not producing ice. Upon arrival inspected unit. Ran forced harvest on unit and was not responsive. Noticed that unit was in off position. Turned unit on and tested. Harvest completed and filled properly. Notified customer that at some point the unit was turned off. Unit is now functioning properly. Job complete

"Arrived on site for microwave, inspected unit and work area. Customers complaint was her microwave was damaged. I explained to CX we cannot service her appliance under warranty. To contact her builder. Job completed."

"Arrived onsite for unit making noise, then not powering on. Upon arrival unit is unplugged. Restored power to unit and control responded. Rebooted control by holding start button for 10 seconds. Ran diagnostics and there are no saved error codes. Ran automatic test cycle and test passed. Ran a drain and spin cycle with laundry. Unit is operating as designed. Inspected bottom of unit and noticed the leveling feet are all the way in. Found the belt cover guard is grinding to cam pulley due to load pushing basket down. Need to adjust feet so that basket does not reach the floor. Adjusted feet. Also found drain hose not secure and banging back of unit during spin. Secured drain hose. No leaks present at this time. Job complete"

Arrived on site to diagnose a refrigerator that is not cooling properly. Found control not cycling defrost properly and replaced control kit. Advised customer to monitor unit for 48 hrs. No leaks were found at time of service.

Arrived on site for refrigerator needing previously diagnosed ice maker and ice door. Upon arrival installed required parts the. Reassembled and tested unit. Found no leaks and informed customer to give unit 24 hrs to fill ice bucket. Call complete

"Arrived on site for dishwasher needing previously diagnosed ui control, harness, and seal. Upon arrival installed required parts and reassembled unit and found it working as designed with no leaks. Call complete"

Arrived on site for dryer needing previously diagnosed motor. Upon arrival confirmed issue but found motor not failing. After further testing I found 2 loose connections (one on motor/other on cutoff fuse.) replaced cutoff and tighten down connectors. Found unit heating as designed without failure. Call complete

Arrived on site for a dryer that is making a screeching sound intermittently. Inspected unit and work area. The customer advised of the unit makes a screeching sound every so often when the drum is turning. I did confirm the customers complaint. Disassembled the unit and found that the idler pulley and back two rollers were the parts causing the sounds. Use the dryer repair kit to replace the idler pulley and rollers and tested the unit. The unit begin to work and operate as designed. Call complete.

"Arrived on site for a refrigerator that is not dispensing ice. Inspected unit and work area. The customer advised that she has had ice get stuck in her shoot twice and has had to chisel out the ice in order to get ice to be able to dispense again. I checked the eye shoot for any signs of abnormality. Found the shoot was in proper order. Checked the ice container and found the ice container full of ice. Did find minimal signs of frosting in the ice shoot. Went ahead and replaced the ice door but did inform the customer that they may have issues with her ice clumping together from time to time if they do not use all the ice and it getting stuck in the ice chute causing this issue. I did advise the customer that if she is not using half a container of ice a day, she would need to dump out her ice bin from time to time to ensure that she doesnt have any ice clumps in her ice container. After installing the ice door, I tested the unit and the unit began to work and operate as designed. Call complete."

Arrived on site for a dryer that has no power. Inspected unit and work area. I plugged the unit in and checked voltage and polarity. Found proper voltage and polarity coming to the unit. Attempted to start the cycle and found that the unit would not attempt to run. Checked the door switch and found the door switch broken. Use my finger to force the door switch closed and tested the unit. The unit begin to work and operate as designed. Replaced the broken door switch and tested the unit. The unit began to heat and operate as designed. Call complete.

"Arrived onsite for a dryer not drying. I found that the unit did not have good air flow. I removed the dryer vent and retested , with the vent disconnected the dryer passed the air flow test. When disconnected the vent there was a clog in the vent. Customer is going to clean or replace the dryer vent."

"Arrived on site for dishwasher still having draining issues . Only error code is 9-1 . Diagnostics wash is leaving water in tub .Pulled unit out and found drain hose pinched at tub connection , corrected hose . Reran test wash unit is properly draining . No water leaks at time of service. Job complete"

Arrived on site to test unit for unit leaking. Pulled unit out and ran unit for 40 minutes and no leaks present at this time. Job complete.

Arrived on site to test unit for unit leaking water. Test unit and found the leak to be behind the unit on the ceiling. Customer will need the ac company to come out. Job complete.

Arrived on site to test unit for smell. Test unit and smell coming from flame spreader. Showed customer the part that is giving out the smell. Job complete.

Arrived on site and inspected washer/dryer commercial combo and found F 27 showing on display. Spoke with commercial tech line and they recommended replacing water level switch. After replacement error is cleared and washer will begin a cycle Normally job complete

"Arrived on site to test unit for drum not spinning, found broken belt,, customer will complete repair themselves, job complete"

Arrived on site to install previously ordered parts. Replaced all 4 in infinity switches. Test unit and all 4 burners are operating as designed. Job complete.

Arrived onsite for a refrigerator to replace previous diagnosed parts. I confirmed a broken deli thermistor wire in the deli harness and not cooling well in either compartment. I found the compartment temperature at 64 degrees and my equalized pressures at 40 indicating there should not be a leak and just an insufficient compressor. I changed the deli harness. I installed a new compressor and drier and added an access valve to the compressor. I vacuumed the system and charged it with 6 ozs of R134A. I tested the unit and within a few minutes I had a full frost pattern on the RC evaporator and good pressures.the unit is working as designed. Call complete.

Arrived onsite for a dryer that still is making a chemical smell. Ms had a blanket drying when I arrived and the room did have a faint chemical type of smell. I explained that I could disassemble the dryer and vacuum it out to see if this would solve the issue when I went to unplug the dryer I found the dryer connected to a 4 wire to 3 wire adapter and plugged into a 3 wire wall outlet. The adapter did not want to disconnect from the wall outlet so I forced it out and found one of the legs on the outlet burning the insulator and the adapter was doing the same thing causing the smell the customer was experiencing. I took photos of all. I advised the customer to have a 4 wire receptacle installed. Call complete.

"Arrived on site for too much ice diagnosed a defective bin thermistor,replaced thermistor

"Arrived to instal previously diagnosed and ordered part. I removed and replaced the door switch and tested. The unit regained all normal functions. Operational test good

"Arrived to instal previously diagnosed and ordered part.

Arrived on site to install previously diagnosed parts. Installed all parts and tested. Unit is now operating as designed. No leaks where observed during service.

Arrived on site to test unit for melted broiler element. Replaced broiler element and bake element per customers request. Test unit and unit test good job complete.

Arrived on site to replace magnetron diode and capacitor. Replaced all 3 parts test unit and unit test good.

"Arrived onsite to install previously ordered parts. Upon arrival, replaced owi sensor and unit still having issues. re diagnosed the unit . Got F6-E6 as per previous visit. After further testing found wash motor is not operating. Am getting correct voltage to motor, just not operating.need sump and motor along with owi sensor replaced.

"WMH73521CS1 Arrived to inspect odor from burnt plastic. I found the unit was fully functional and the odor was reduced due to the customer placing odor reduction items within the unit during times when not used. I advised the customer that the unit was fully operational and to keep doing the same remediation techniques

"Arrived on site to inspect dryer/maintenance. Upon further inspection, the customer requested a routine maintenance check and cleaning. I tested the unit and it is operating as designed. I disassembled the unit and found minimal debris inside and cleaned it (before/after photos). I found the belt badly frayed and the back left roller not rolling properly. I removed and replaced the repair kit parts and reassembled the unit and tested. Unit is operating as designed. I pulled the unit out and removed the back panel and cleared the debris from the back o the unit. Tested all components and all were good. No lint observed at the end of service, job completed."

Arrived on site to replace previously ordered parts for refrigerator. Replaced defrost heater and all is working properly at this time.

Arrived onsite for gas leak. Upon arrival inspected unit. Disassembled cooktop and checked each component for leaks. Found a leak at the elbow joint of the supply line. Took pics and notified builder. Job complete

"Arrived on site for weak water flow. Tested water dispenser weak flow,removed filter tested water dispenser good flow maintenance will replace filter.

Arrived onsite for a refrigerator that the ice melted during a power outage and refroze into a block and when the dispense function was used some plastic pieces broke off. I found the auger broken in the bucket. I replaced the bucket and tested the ice dispenser. All is working as designed. Call complete.

Arrived on site. Prev company removed and kept defrost timer,unit powered off,customer described issue they were having with water leaking and freezing on icemaker and along freezer liner walls,description appears to be issue with the drain pan unit will need a new drain pan kit and defrost timer

"Arrived on site and inspected dryer and found it is squealing well running. Disassemble dryer and found tension pulley is dragging. After replacement dryer is working properly.

"Arrived on site for a oven that is not heating. Upon inspection I found that the igniter was showing open. I installed new igniter and tested unit and found unit operating as designed. Job complete"

Arrived onsite for a dishwasher that will not wash dishes. Upon arrival I ran unit in diag mode and found that the wash motor would not come on but all other function work as designed. I installed the new motor and tested unit and found unit operating as designed no leaks. Job complete

"Arrived on site to test unit for no power, tested unit found unit has power but console is shorted no light illuminating, customer stated they need to talk it over and make a decision, if they decide to proceed a console will be needed to complete job W11378949

Arrived on site for washer leaking. Upon arrival confirmed issue but found no errors in diagnostics. After further tests I found signs of clog in drain pipe within home. Informed customer of findings and instructed they would need to resolve backfill leak. Call complete

"Arrived on site to diagnose range where oven is not working. On arrival found the control panel blank and unresponsive. Checked harness and junction and found no damaged wiring. Checked voltages and found L2 has 240v, L1 has 3v. Confirmed at outlet / plug. Replaced control since it has likely shorted from the improper install. Customer advised needs to resolve missing leg of power to resolve. Repair complete."

"Arrived on site to diagnose dryer that randomly shut off while running several times. Checked for errors and found F4E3 and F4E4, indicating L2 voltage drop detected. Ran unit with probe on power, and didn't see a drop from the incoming side. Replaced control to resolve, since error is generated from control.

"Arrived on site. Diagnosed a frozen drain,per service pointer installed updated drain tube kit,defrosted freezer evaporator drain checked water flow through drain,water draining as designed. Part autho S38253

Arrived onsite for absolute no function. No tripped breakers. Traced power short to a connection problem at the block in the cooktop. Repaired by securing connection and insulated against shorting to ground.

Arrived onsite for leaking dishwasher complaint and observed dishwasher for leaks. No standing leaks or underside leaks from sump or hoses. Symptoms as explained would match a suds leak or wave pattern leak. Intermittent and sometimes load specific. Advised customer on maintenance and preventative care. No leaks observed at time of service.

Arrived onsite and found unit ice production failure. Inspected wire harness to refrigerator and found broken wiring which would prevent proper icemaker function. All else operating as designed at time of service. Replacement of door would resolve issue but door out of stock. Advised home owner on findings.

Arrived onsite for LG front loading washer unresponsive and verified outlet power and polarity correct. Exposed control and removed and secured possible loose connections. Restored power. Resequenced control in factory diagnostics factory reset. Tested unit on normal wash. All checks good. Advised customer on repair.

"Arrived on site to replace bellow per request of customer. replaced bellow, tested unit in diagnostics, unit is running as designed, no leaks detected job complete"

"Arrived on site to test unit for high flames, tested unit found all flames are normal on high but slightly high on low, adjusted all flames per customer request, job complete"

Arrived onsite for MW door not shutting. On inspection the door could not close all the way to make contact with the switches. I pulled the unit out a few inches and noticed that the door was working properly. Pushed the unit back in when I went to open the door the bottom of the unit got pushed out 1/2 inch. Thats when I noticed that the spacer kit was not installed. The hinges are sitting on top of trim of the cabinet. It has to have the spacer kit so the hinges do hit the cabinet trim. Called the builder to let them know it was missing from the installation.

Arrived on site for yellow flames on cooktop. On inspection found the front left burner had to small of a orfice changed it out and adjust the flames on the dual burner heads. No gas leaks detected during inspection. The unit is operating as designed.

"Arrived on site ,replaced Manifoil . Used leak detection on all connections. No gas leaks detected at time of service. All burners functioning properly . Job complete"

"MDB9959SKZ0 Arrived to perform Technical Service Pointer #: W11540964, Special Project code S17304. I removed and replaced the factory heater with the copper bushings and tested in accordance with the TSP. no leaks observed during service and the unit operated as designed."

Arrived on site . Replaced cap and motor . Ran calibration and diagnostics wash . All checked normal. No water leaks detected at time of service. Job complete

"Arrived on site for freezer, inspected unit and work area. Gained access to remove old compressor and install new compressor. Braced new compressor and vacuumed the system for 15 min. After vacuuming the system I waited 15 to make sure system had no leaks and I did not lose any vacuum. I charged up the system with R600 50g . Plugged unit in and advised CX to let cool for 24hrs. No leaks where observed during service. Job completed."

"Arrived on site ,replaced Manifoil . Used leak detection on all connections. No gas leaks detected at time of service. All burners functioning properly . Job complete"

"Arrived on site for dishwasher, inspected unit and work area. Customer complaint was middle rack wheels broken and when pulling out the rack the door gasket would come off. Replaced the adjuster and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."

"Arrived on site for no ice issue. At time of visit some ice in bin,ran diagnostics thermistors passed ran fan test passed good air flow,ran harvest test passed ice dumped in bin ran fill test passed,removed icemaker no damage to fill tube heater wires,changed defrost setting to basic. Changed freezer temp to -2 and max ice"

Arrived on site diagnosed a defective freezer led module per service pointer installed updated led module autho S191AQ ; used 1 W11601311 (Led module) from stock

"Arrived on site to test unit for leaking. Found unit was leaning forward potentially causing water to bypass front tub lip. Adjusted unit and completed diagnostics with no issues. No signs inside door of vent or dispenser leaking. Advised to monitor, no leaks detected. Job complete."

Arrived onsite and replaced the compressor and drier and added an access port. Vacuumed system for 18 minutes. Held vacuum. Charged system with 41g of r600 and tested. unit is now operating as designed. Compressor is running and unit is beginning to cool. All checks good.

"Arrived on site for washer, inspected unit and work area. Customer complaint was washer leaking water. Ran unit in diagnostics and found water leaking from the softener reservoir, found a sock clogging the drain for the softer. Retested and unit is now operating as designed. Job completed."

Arrived on site to test unit for door stop cover damage. Found covers are not damaged. Advised issue is cosmetic and would not affect the function of the unit. Customer stated they could live with it. No leaks detected. Job complete.

Arrived on site to test unit for frost building up on left top corner of FC. Found door was tweaked a bit preventing door from sealing properly. Adjusted door to close evenly and now working as designed. Advised customer to open and close door directly from center to prevent issues. No leaks detected. Job complete.

Arrived on site to diagnose an oven that is not turning on. Found unit only recieving 120V from home. Electrical issue will need to be resolved before unit will be operational.