Service History 21 - Appliance Express

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Georgetown, TX 78626

Wesley

Job Details: 10/23/2024

Arrived onsite for mildew smell in washer. Advised customer on findings and that unit is draining and operating properly with no error codes. The water sound that is heard when manually moving the basket is the balancing ring solution and advised on maintenance practices to keep the unit clean and disinfected. No parts

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Andice, TX 78628

Miguel

Job Details: 10/23/2024

"Arrived on site for gas leak from oven, only when using oven. Removed panel. Found only half the burner lights for 5 seconds letting out gas from 1 side. Adjusted air shutter. Unit is now lighting properly. Call complete."

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near New Braunfels, TX 78130

Andrew

Job Details: 10/23/2024

Arrived on site to test unit for not draining. Found rear panel removed and pressure hose was connected somehow to UI. Found stored error code f8e1(long/no fill). Installed pressure hose to control and unit now working as designed. Found water leaking from cold water supply line. Advised leak needs to be addressed. No issue with unit and is working as designed. No parts replaced at this time. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Liberty Hill, TX 78642

Miguel

Job Details: 10/23/2024

"Arrived on site for fabric softer not working, found it clogged. Blew through and cleared. Ran diagnostics and found unit working as designed. Call complete. 162.36Auth code: 9CHNFN"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Paige, TX 78659

James K

Job Details: 10/23/2024

"Wtw5057lw0 Arrived on site to replace previous ordered part. Upon arrival, proceeded to replace W11643701 wire harness. Cleared errors. Ran diagnostics with no issues. Unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL FREEZER

Model WRT311FZDM05

Near Maxwell, TX 78656

Andrey

Job Details: 10/23/2024

"Arrived on site to replace damaged door, inspected FC door and found adhesive from plastic wrap that was mistaken for a scratch, removed adhesive door is in perfect condition condition job complete no parts installed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Pflugerville, TX 78660

Wesley

Job Details: 10/23/2024

Arrived onsite for not drying dishes and found f7e1 error code and proceeded to reset control in diagnostics to repair the heater function. Unit is now operating as designed and heating properly. Advised customer on repair.

We serviced a

WHIRLPOOL DRYER

Model WET4027HW2

Near Austin, TX 78758

Scott

Job Details: 10/23/2024

Arrived on site replaced latch W11429587. No other issues found with unit . No water leaks detected at time of service . Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS0

Near Waco, TX 76705

Tyler

Job Details: 10/23/2024

Arrived on site for dishwasher not heating. On arrival found f7e1 in diagnostics but when 8 tested unit I found heat would turn on and draw 6 amps. Allowed diagnostics cycle to run a full cycle and found control reset and code no longer present. Found unit works as designed with no leaks and no parts installed. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Hutto, TX 78634

Andrew R

Job Details: 10/23/2024

Arrived onsite for dishwasher not cleaning properly. Upon arrival I found a F4E3 Wash motor failure present. I confirmed during test cycle the wash motor was not operating. I replaced the pump and motor assembly and ran a test run. The wash motor is now spraying water and no leaks were present underneath at time of service. Call complete. Installed W11025157 motor assm.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Killeen, TX 76542

Robert

Job Details: 10/23/2024

KDTM354DSS5 Arrived on site to install part#wpw10327249 from previous tech. Installed and tested product works as it's designed no water leaks visible from watersupply.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017AD1

Near Briarcliff, TX 78669

Leonardo

Job Details: 10/23/2024

Arrived on site to replace magnetron capacitor and diode. Replaced all 3 parts test unit and unit test good job complete. Unit heating correctly.

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPA00

Near Austin, TX 78746

Luis

Job Details: 10/23/2024

"Arrived on site for no ice. Removed cover found broken grid cutter ran diagnostics water fill stopping early. Replaced grid cutter and recirculating pump,ran diagnostics all test passed. Used w10919199,w11542867"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Leander, TX 78641

Daniel A

Job Details: 10/23/2024

"Arrived on site to inspect washer making a loud banging noise due8mg the whole cycle. Upon further inspection, I placed the unit into diagnostics and observed no error codes. I checked the suspension by moving the drum by hand and felt some vertical restriction. The checked to see if the unit has any shipping bolts not removed. One of the shipping bolts had still not been removed which would cause the shaking an thumping that the customer experienced. I removed the shipping bolt and tested the unit. The unit is now operating as designed. No water leaks observed during service. No parts installed."

We serviced a

KITCHENAID VENTHOOD

Model KVWB406DSS4

Near Georgetown, TX 78633

David Z

Job Details: 10/23/2024

Arrived on site to diagnose vent hood not running the motor. Tested unit and found fan blade locked up. Removed blower and found debris lodged against the blade. Removed debris and reinstalled. Found blower working properly as designed. No parts needed. Call completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Killeen, TX 76542

Robert

Job Details: 10/23/2024

WDP540HAMZ0 Arrived for a dishwasher not washing per notes. On arrival found error code F4E3 no other errors cleared error code. Replaced part #w11613479 tested product works as it's designed no water leaks visible from watersupply.

We serviced a

WHIRLPOOL RANGE

Model RF315PXYW2

Near Austin, TX 78759

Scott

Job Details: 10/23/2024

Arrived on site for range buzzing and display flashing randomly . Checked all connections at switches and control . All checked normal. Ran all burners and oven . All checking normal. No shorts found in harness . Controls checking normal. Couldnt duplicate conditions Tenent has video . All checked normal. No parts installed . Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ12

Near Austin, TX 78721

James K

Job Details: 10/23/2024

"WRF535SWHZ12 Arrived on site for dent on FC door. Upon arrival, verified imperfection on Fc door. Proceeded to replace W11435329 dor fip. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, TX 78758

Scott

Job Details: 10/23/2024

Add on Arrived on site for washer vibrating during spin . Ran diagnostics and got off balanced load . Drum started to jump a lot . Found upper shipping bots in place . Removed pins . Reran wash test . All checked normal. No water leaks detected or parts installed at time of visit. Job complete

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Liberty Hill, TX 78642

Miguel

Job Details: 10/23/2024

Arrived on site with door hinges. Removed door panels. Replaced both door hinges. Verified operation. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Austin, TX 78725

Matthew

Job Details: 10/23/2024

"Arrived on site for unit not cooling. Customer stated unit cooled for about four days and then noticed temperatures in the refrigerator. Sections started to rise and days there after the temperature in the freezer began to rise. On arrival checked compressor in evaporator compartments for signs of die, and found none . Ran pressures when equalized and pressures were at 10 psi, high and low. Compressor running at 1.3 amps. Charged system with 240 psi and soaped areas but found no indication of a leak. Called tech line for assistance. Spoke to Andrew SR#7740169867. Gave tech information, but tech also needed running pressures in a failed state. Tech recommended purging system with nitrogen, pulling vacuum and recharging. Then to revisit as it failed, to recheck test points on sealed system checklist. Office to reschedule within 4-5 days; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Hutto, TX 78634

Andrew R

Job Details: 10/23/2024

"Arrived onsite for washer with no operation. Upon arrival I found the washer full of water and no operation at all. I checked the control and found no blinking light indicating something took out the control. I ohmed out the pump from the control and found a open line. The harness has gone bad. I checked the pump itself on ohms and found it to be at 19.9 ohms with no load. Gonna need to order the harness and have office to RS. ORDERING W11568984 harness. Tech to return with all parts and replace the control, harness, and pump.; ordrng 1 W11568984 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Leander, TX 78641

Daniel A

Job Details: 10/23/2024

"Arrived on site to inspect washer with broken agitator. Upon further inspection, I found that agitator had become loose and came off. I reattached the agitator and made sure the bolt was tight enough and ran a test cycle. There are no issue with the agitator and the washer is operating as designed. No part needed to be replaced. No water leaks observed during service"

We serviced a

KITCHENAID MICROWAVE

Model KOEC530PSS00

Near Horseshoe Bay, TX 78657

Gerry C

Job Details: 10/23/2024

"KOEC530PSS00 Arrived to inspect damaged door. I found the right side of the oven door bowed in at the middle. Office to order door and contact the customer to arrange return service. ; ordrng 1 W11600222 (Oven Door, Outer) and 1 W10839793 (Nameplate)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near West Lake Hills, TX 78746

Matthew

Job Details: 10/23/2024

Arrived on site to replace failed block with block kit. Tested unit and unit is now functioning properly. Job complete. Used part 279320.

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Lago Vista, TX 78645

Daniel A

Job Details: 10/23/2024

"Arrived on site to inspect dryer timer not advancing and not heating properly Upon further inspection, I found that the timer was not advancing. I replaced the timer and tested the unit and found that the temperature select was not setting the temperature. I replaced the temperature switch and tested the unit. The unit is now operating as designed. WP8578352 WP8578352"

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI75X15HB01

Near Killeen, TX 76542

Robert

Job Details: 10/23/2024

WUI75X15HB01 Arrived on site to install part for a standup icemaker . Installed part#w11542868 tested product works as it's designed.Clientis going to replace their plumbing hose for home per client. No water leaks visible from watersupply.

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Canyon Lake, TX 78130

Andrew

Job Details: 10/23/2024

Arrived on site to test unit for not heating properly. Tested unit to 350? with no issues. Found elements cycling as designed. Advised customer play with temp offset to help satisfy oven functions. Unit is working as designed. No parts replaced at this time. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WFG320M0MS0

Near Leander, TX 78641

Miguel

Job Details: 10/23/2024

Arrived on site for oven giving off gas smell and high flames. Removed burner. Replaced oven bake orifice to Lp gas. Verified operation. Call complete. W11620555

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Mustang Ridge, TX 78610

Andrey

Job Details: 10/23/2024

"Arrived on site to replace previously diagnosed control, heater harness assembly and evaporator motor, replaced and tested, unit is now running as designed, customer will monitor job complete, installed W11559968, W11650662, W11558182"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Bastrop, TX 78602

James K

Job Details: 10/23/2024

"WDT730HAMZ0 Arrived on site for unit having no power. Upon arrival, unit is receiving power but no lights are on display. Proceeded to replace W11637583 control. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water detected at this time."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS06

Near Round Rock, TX 78681

Daniel A

Job Details: 10/23/2024

"Arrived on site to inspect refrigerator freezer section not cooling enough. Upon further inspection, I measured temperatures in both sections. FC 20 degrees and RC 37. The customer advised that his ice cream still seems to be soft often however the ice making has resumed since the last visit after replacing the thermistor. I gained access to the evaporator and found that the evaporator did not show a full frost pattern. The refrigerator will need a sealed system repair. I am ordering the compressor W11557671, drier WPW10143759 access valve W11506635 and evaporator. Office to schedule return service. No water leaks observed during service. ; ordrng 1 W11506635 (Access valve) and 1 WPW10143759 (Drier) and 1 W11557671 (Compressor)"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HB02

Near New Braunfels, TX 78132

Andrew

Job Details: 10/23/2024

Arrived on site to test unit for steam accumulation on console is making it act erratic. Found door seal was unable to clip in properly in certain areas. Replaced gasket(W11623080) and heated to 350. Found console acting erratic and f2e1 prompted. Recommending console replacement. Office to reschedule. ; ordrng 1 W11293216 (Console)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Manchaca, TX 78652

Tim M

Job Details: 10/23/2024

"Arrived on site to test unit for noise after cycle is complete. Upon arrival customer stated after cycle is complete the unit continues to run and make a noise until they remove power. Applied power to unit, drain pump immediately engaged and would not turn off. Inspected pressure hose, found no kinks, punctures or restrictions. Unit has a pressure switch fault and will need a new control to fix issue. Ordering part, no parts installed, rescheduled for 10/28.; ordrng 1 W11608056 (Control)"

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS05

Near Hutto, TX 78634

Andrew R

Job Details: 10/23/2024

Arrived onsite for cooktop right front burner continuously sparking. Upon arrival I found the ignitor to have ohms checking good. I replaced the sparking module and tested the unit. The issue is still present and that leads to the strike wire weakening. Gonna need to order W10566308 RF TUBING GAS. Office to RS. Installed WPW10475149 SPARK MODULE.; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Elgin, TX 78621

James K

Job Details: 10/23/2024

"WRS325SDHZ12 Arrived on site for unit leaking water. Upon arrival, customer presented photo of the leak and its located on the left side of unit. Upon further inspection, found leak from the valve and fill tube connection (picture attached). Proceeded to replace W11162036 outlet fill tube. Tested unit and still leaks. Ordering W11645245 water valve. Main shut off valve is off. No water leaks detected at this time. Customer agreed to reschedule Oct 29th. ; ordrng 1 W11645245 (Valve)"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS01

Near Austin, TX 78703

Joe Z

Job Details: 10/23/2024

"Arrived on site for leaking underneath and cabinets and counter top getting hot. Upon arrival, inspected unit. Ice bin is completely full. Removed rear panel to inspect compressor. Condenser fan and compressor are operating correctly. Found unit is in a tight cabinet and no room for air to circulate. Also found drain tube with condensation and dripping. Inspected all drain hoses and fill line and are good and not leaking. Unit is operating as designed. Unit will need more space for air to circulate. Job complete"

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Meadowlakes, TX 78654

Gerry C

Job Details: 10/23/2024

"MVW7230HC1 Arrived to inspect noise. Service test mode had F0E3 and I cleared for testing. The customer presented a video that a loud clank could be heard at agitation reversal. I found the lower, inner shafting with excessive endplay, creating the clank that could be heard and removed and replaced the gear case and slider. I re-calibrated and tested and the unit operated as designed. No leaks observed during service."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Meadowlakes, TX 78654

Gerry C

Job Details: 10/23/2024

"WTW5010LW0 Arrived to inspect water filling issue. I discussed the concern with the customer, who had an older type of washer with a deep fill. I advised this machine does not fill to the same level and then fully tested, after recalibration. I discussed detergent type and amounts as well. Operational test good, no leaks observed during service."

We serviced a

MAYTAG WASHER

Model MVWC200XW3

Near Horseshoe Bay, TX 78657

Gerry C

Job Details: 10/23/2024

"MVWC200XW3 Arrived to inspect off balance condition. There were no stored error codes and I verified the suspension had failed. I removed and replaced the suspension and then found the front left of the cabinet had failed, at the leg mount, causing the machine to not be able to be leveled. The tub ring had also sustained damage during the failed suspension event and will require replacement. Office to contact the customer to arrange return service. No leaks observed during service. ; ordrng 1 W10596395 (Cabinet) and 1 WPW10215107 (Rub Ring)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL04

Near Dripping Springs, TX 78620

Luis

Job Details: 10/23/2024

"Arrived on site for loud noise. Found damper control making loud screeching noise,diagnosed a defective diffuser control,replaced diffuser control. Customer complained temp fluctuates,temp @ 5 unit started defrost,let defrost cycle continue,checked pressures reading 0 and 90 called tech support,let pressures equalize,pressure reading on gauges 5 and 75 per tech support possible restriction recommended vacuuming,flushing then recharge. Vacuumed system down,flushed system with nitrogen,vacuumed system down again recharged system to manufacture spec checked low side pressure good. SR#7740171152; used 1 WPW10594329 (Damper control) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Buda, TX 78610

Luis

Job Details: 10/23/2024

"Arrived on site for no ice. Ran diagnostic evap fan did not power on,ran icemaker test E5 ran fill failed,ran evap fan test again failed,exited diagnostics evap fan powered on,ran diagnostics again fan powered on,exited diagnostics ran normal operating cycle fan stuttering before powering on ordering a new fan,fill tube heater,fresh food icemaker will also order controls in case needed. ; ordrng 1 W11087201 (Fill tube heater) and 1 W11578030 (Evap fan motor) and 1 W11636544 (Ui panel)"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS09

Near Georgetown, TX 78633

David Z

Job Details: 10/23/2024

Arrived on site to diagnose refrigerator that was making noise when in use. Customer clarified that the noise would come after the ice maker had run. Tested icemaker and confirmed that water is running down the fill chute and drips down to the fan blades. Used a flow modifier insert printed by GC to resolve. Retested unit and verified water is no longer running down the back of the unit. No parts needed. Call completed.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL05

Near Sunset Valley, TX 78735

Tim M

Job Details: 10/23/2024

"Arrived on site to test unit for door issues. Upon arrival customer presented issue, when pulling the door on the left side, door becomes cockeyed and will not slide open and closed easily. Advised customer that is part of the design, there is an empty space on the back of the rail in case the wheel skips on the rail or if the door is accidentally opened cockeyed. When pushed back in the door will go back to its original location. Per manufactures recommendation, advised to only open the FC door in the middle of the handle, do not open from left or right side. Customer also had a concern that the dispenser is not dispensing water. Bled the water lines from any air, dispenser is now dispensing water properly. Unit is now running as designed, no leaks detected, no parts installed, job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Sunset Valley, TX 78735

Tim M

Job Details: 10/23/2024

"Arrived on site to test unit for leak. Upon arrival customer presented issue, stated every time unit is ran it will leak from the plastic inlet valve assembly. Entered diagnostics and started a cycle, when unit started to fill the inlet assembly immediately started to leak due to crack (image attached). Will need to order inlet assembly for return visit. Ordering part, no parts installed, rescheduled for 10/30.; ordrng 1 W11535094 (Water inlet assembly)"

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Georgetown, TX 78633

David Z

Job Details: 10/23/2024

Arrived on site to install control to resolve failed control from previous visit. Installed control and ran calibration. Verified good calibration. Tested unit and confirmed all items working as designed. Parts used - W11400681.

We serviced a

WHIRLPOOL REFRIGERATOR

Model EC3JHAXRS00

Near Austin, TX 78704

Matthew

Job Details: 10/23/2024

Arrived on site to replace previously diagnosed part. Replaced main control kit. Powered unit and tested. Unit is functioning properly. Customer will monitor. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ18

Near Pflugerville, TX 78660

Wesley

Job Details: 10/23/2024

"Arrived onsite and found locked up compressor following previous repair no evidence of leaking. Replaced compressor, pulled vacuum and charged to spec. All checks good. In event of repeat failure, send precooler and dye drier. Advised customer on repair and to monitor for proper cooling."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Austin, TX 78757

Scott

Job Details: 10/23/2024

Arrived on site for washer locked . Found load of wet clothes and lid locked and controls dead . Outlet tested normal. Removed clothing and water . Found voltage going to control but nothing going out . Replaced control. Tested drain pump before testing and found motor burned up due to debris in impeller . Replaced motor . Ran diagnostics all checked normal. No water leaks detected at time of service . Job complete .

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Cedar Creek, TX 78612

James K

Job Details: 10/23/2024

"WTW4957PW0 Arrived on site for unit not washing properly. Upon arrival, checked error codes and found F8E1 long fill and F2E1 stuck button. Cleared codes. Continued to run diagnostics and found cold water valve engaging but poor water flow. All other components check fine. Proceeded to check screen filter in valve and found hard sediment blocking water flow (picture attached). Cleaned sediments on both hot and cold valves. Re tested unit and now unit is functioning as designed. No water leaks detected at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Austin, TX 78754

James K

Job Details: 10/23/2024

"WDP540HAMZ0 Arrived on site for unit not washing. Upon arrival, found wash motor energized but not running. Proceeded to replace W11613479 motor&sump. Ran diagnostics with no issues. Unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Manor, TX 78653

James K

Job Details: 10/23/2024

"WRX735SDHZ08 Arrived on site for gasket issue. Upon arrival, confirmed right door gasket is faulty. Proceeded to replace W10830274 gasket. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0Js4

Near Austin, TX 78723

James K

Job Details: 10/23/2024

"WFE320M0Js4 Arrived on site for one of burners not working. Upon arrival, confirmed front right burner is not working. Proceeded to replace WP3149400 RF switch. Tested unit and now unit is functioning as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs331sdhm08

Near Austin, TX 78744

Andrey

Job Details: 10/23/2024

"Arrived on site to test unit for not cooling, tested unit found evaporator frozen over half way, heater is getting hot but not staying on long enough, replaced control and UI and left unit unplugged so it can completely defrost, if defrost issues return then thermistor and heater harness assembly will need to be replaced at this time job complete installed W11742389, W11518204"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ18

Near Gatesville, TX 76528

Tyler

Job Details: 10/23/2024

"Arrived on site for refrigerator not cooling consistently. On arrival found all fans and compressor running but compressor was over heated with little to no heat transference from drier or condenser. Found compressor amp draw was slow increasingly the long the compre ran indicating it was overheating and shutting down. Ordering W11686820 compressor, W11550396 evap coil, WPW10143759 uv drier, W10913906 access valve and will need office to reschedule once availability of parts is known.; ordrng 1 W11686820 (Compressor) and 1 W11550396 (Evap coil) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 R600 (Copper cap tube)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM08

Near Austin, TX 78724

Joe Z

Job Details: 10/23/2024

"Arrived on site for making noise in freezer. Upon arrival, inspected unit and found noise is fan blade hitting ice. . Found that when ice maker calls for ice,ther is some water dripping from fill tube to behind rear panel and into fan area. Contacted tech line for assistance. Spoke with Chris. Explained issue. Recommended ordering tube and permagum. SR# 7740176346. Office to reschedule ; ordrng 1 WPW10496649 (Tube) and 1 212643 (Permagum)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Lago Vista, TX 78645

Daniel A

Job Details: 10/23/2024

"Arrived on site to inspect refrigerator with freezer light not operating. Upon further inspection, found that the freezer led module has failed due to moisture infiltration . I replaced the LED module and the unit is operating as designed. No water leaks observed during service. W11602886"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Fort Cavazos, TX 76544

Robert

Job Details: 10/23/2024

WDF332PAMS0 Arrived on site to install parts for leaking dishwasher. Installed part#s wp8269259 andwpw10329609 tested product works as it's designed. No water leaks visible from watersupply.

We serviced a

KITCHENAID OVEN

Model KOSE500ESS20

Near Austin, TX 78746

Matthew

Job Details: 10/23/2024

"Arrived onsite to assess and complete engineering recommendations. Pulled unit for inspection. Found Base not sold (has a cutout), no damage to frame, gasket is good, 2.5 inches from oven cabinet and top of cutout. Gasket is good with resistance throughout. Sealed gap behind UI. Customer will monitor. Contacted techline and spoke to Curt SR#7739457738. sent all pictures to techline for documentation. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Killeen, TX 76549

Robert

Job Details: 10/23/2024

WTW4957PW0 Arrived on site for a washer not starting per notes. On arrival found washer was off balance balance product. Ran washer in service mode product working as it's designed. Calibrated washer not sure if last tech did. Inspected inside of the tub found some coins . Removed coins tested in customer mode product works as it's designed. Instructed client on how to use washer no parts installed no water visible from watersupply.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Canyon Lake, TX 78133

Andrew

Job Details: 10/23/2024

Arrived on site to test unit for not washing. Found wash motor was receiving proper voltage but not engaging. Replaced sump assembly(W11613479) and unit is now working as designed. No leaks detected. Job complete.

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRB12

Near Austin, TX 78747

Tim M

Job Details: 10/23/2024

"Arrived on site to test unit for no ice production. Upon arrival customer stated unit will not make ice and wont dispense water. Confirmed issues, valve is energizing but no water is coming through it. Tried to cycle ice maker, would not harvest. Replaced ice maker (W11700250) and cycled, unit cycled but when calling for water valve energized but once again no water entered. Removed filter, no change. Replaced valve (W11645245) and tested unit, water is now dispensing. Cycled ice maker, ice maker went through a harvest and filled with adequate amount of water. Unit is now running as designed. Advised customer that it will take about 24-48 hours for ice production to start, once production starts it will take about 72 hours to fill the bin. No leaks detected, job complete."

We serviced a

WHIRLPOOL WASHER

Model wet4024hw0

Near Cedar Park, TX 78613

Daniel A

Job Details: 10/23/2024

"Arrived on site to inspect leaking washer. Upon further inspection, I found evidence of a leak under the overfill tub. I checked the pressure sensor and there are no issue with the switch. I checked all the hoses and water connections and all are without issue.i tested the suspension, and found that it is weak ams most likely cause the washer to go out of balance and spill water out of the tub. I also found evidence of the tub scraping the top by being out of balance. I am ordering the suspension W11174583 tub ring W10882109 and balance ring W11187713. Office to reschedule return service.; ordrng 1 W10882109 (Tub ring) and 1 W11187713 (Tub adapter (balance ring)) and 1 W11174583 (Suspension)"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, TX 78758

Scott

Job Details: 10/23/2024

Arrived on site to replace left side panel . Was able to pop side out . Unit is sounding and heating normally . No parts installed . Job complete

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Buda, TX 78610

Andrey

Job Details: 10/23/2024

"Arrived on site to test unit for noise during operation, tested unit found unit is operating properly with normal operational noise, unit is running as designed , job complete no parts installed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Hutto, TX 78634

Andrew R

Job Details: 10/23/2024

Arrived onsite for washarm not spraying. Upon arrival customer stated the washarm came off and she didn't know where it went. The washarm was not broken so I clipped in place and ran a test cycle. The unit completed the cycle and the washarm is working as designed. I advised the customer to watch for tall dishes and if they are to put some in to use the leveling on the rack to raise it up. When testing the unit I found the numbers to be not showing correctly as if the leds are going out. Will need to order a housing ui to solve issue. The panel issue is a new issue and original issue has been fixed. No water leaks present at time of service. Ordering W11460962 housing ui. Office to RS.; ordrng 1 W11460962 (Housing UI)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS2

Near Austin, TX 78738

Leonardo

Job Details: 10/23/2024

Arrived on site to test unit for unit beeping after starting. Test unit and found unit giving F7E2 error bad wash motor. Replaced sump and motor test unit and unit test good no error codes and water spraying job complete. W11460946

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS05

Near San Marcos, TX 78666

Andrey

Job Details: 10/23/2024

"Arrived on site to test unit for low flames, tested unit found front left orfice clogged, cleaned orfice and tested, unit is now running as designed, no leaks detected job complete no parts installed"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS01

Near Harker Heights, TX 76548

Sterling

Job Details: 10/23/2024

On arrival verified complaint of making to much ice. Inspected unit and it is clean but making to much ice. Ran diag and found bin thermistor open. Replaced thermistor and rechecked. It is now reading correctly. Job complete installed wpw10511923

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near Austin, TX 78723

Joe Z

Job Details: 10/23/2024

"Arrived on site for tripping breaker. Upon arrival, test unit and confirmed that at beginning stages of preheating,breaker will Tripp. Restored power to unit and performed moisture burnout. Set oven to 500 and ran for 40 minutes. Unit is no longer tripping breaker. If issue persists, may need to replace bake and broil elements along with control. Or have breaker replaced. Unit is operating as designed. Job complete"

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near San Marcos, TX 78666

Andrey

Job Details: 10/23/2024

"Arrived on site to test unit for Tripping breaker, tested unit found unit has power, pre heated unit to 350 with no issues, could not get the breaker to trip, if the breaker is tripping randomly when unit is not in use then the breaker is faulty and will need to get replaced, unit is running as designed, job complete no parts installed"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Belton, TX 76513

Sterling

Job Details: 10/23/2024

On arrival verified complaint of noise. Customer showed a video of splutch squeaking. On inspection found no signs of gearcase failure but splutch is damaged. Replaced splutch and rerun cycle. Unit no longer makes noise. Job complete installed w10721967

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Austin, TX 78750

Scott

Job Details: 10/23/2024

"Arrived on site for dishwasher not starting . Found dishwasher dead . Power cord was not installed properly . Reinstalled power cord . Unit is now powering up. Ran diagnostics all checked normal, no error codes . No parts installed , no water leaks detected at time of service . Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF536RPS00

Near Marble Falls, TX 78654

Gerry C

Job Details: 10/23/2024

"KRMF536RPS00 Arrived to inspect ice production issues. Temperatures of the machine were FC -3 and RC 36. There were no ice maker error codes within test 56. I found the ice maker fill tube heater was not placed as it should have been, showing large gapping and loss of thermal transfer to the fill tube nozzle and likely resulting in freezing. There was no ice/water within the mold and the ice maker was fully operational. I corrected the fill tube heater issue and verified water filled to the expected level within the mold. Operational test good, no leaks observed during service."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH5

Near New Braunfels, TX 78130

Andrew

Job Details: 10/23/2024

Arrived on site to test unit for damaged wheels on lower rack. Replaced all 4 wheel assemblies(W10195416V). Unit now working as designed. Job complete.

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Bertram, TX 78605

Daniel A

Job Details: 10/22/2024

"Arrived on site to inspect washer not draining and displaying the error code F9E1. Upon further inspection, I gained access to the underside of the washer and found that the wiring to the drain pump is damaged. I checked the condition of the drain pump and I measured 20ohms and no shorts. I replaced the wiring harness and tested the unit however the washer then displayed F3E2 (pressure fault) I replaced the control due to this issue. I retested the unit and no the washer is operating as designed. No water leaks observed during service. W11590868 W11543994"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL03

Near Belton, TX 76513

Sterling

Job Details: 10/22/2024

On arrival verified complaint of torn gasket. Replaced rc right gasket and relaxed it to form correctly with heat gun. Unit is now sealed correctly. Job complete installed w10917313

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Austin, TX 78729

Andrew R

Job Details: 10/22/2024

Arrived onsite for dishwasher not cleaning dishes. Upon arrival I found a F4E3 Wash motor failure code present. I confirmed in test cycle that thenwash motor had no operation. I replaced the pump and motor and ran a test cycle. The unit completed the cycle and the spray arms are now spraying water. I watched the underside as the unit was cycling and no water leaks are present at time of service. Call complete. Installed W11613479 PUMP&MOTOR.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Round Rock, TX 78681

Andrew R

Job Details: 10/22/2024

Arrived onsite for icemaker not dumping ice. Upon arrival I ran a harvest cycle and found the icemaker tray to turn halfway and then jump. After it jum0ed the icemaker tray returned to normal position indicating the tray will not turn all the way as it's supposed to. I replaced the icemaker and ran a test. The icemaker tray is now turning all the way and filling as designed. No overspray was present at time of service when watching it fill. Freezer was at 7 degrees and RC at 38. No water leaks present at time of service. Call complete. Installed W10873791 ICEMAKER ASSY.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW06

Near Austin, TX 78758

Scott

Job Details: 10/22/2024

Arrived on site for fridge making noise . Ran diagnostics and couldnt duplicate noise issue . Call tech line (same ref #). Documented findings and what has been done on previous issues . Tech recommended no other repairs can be done and this is normal sometimes till pressures equalize . No water leaks . Job complete

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near San Marcos, TX 78666

Tim M

Job Details: 10/22/2024

"Arrived on site to replace previously diagnosed parts. Replaced HMI (W11675700) and encoder (W11675700), tested unit, unit entered diagnostics started to fill and drain. When unit began agitating, LEDs started flashing and relays clicking, agitation stopped and all LEDs illuminated then cycle was shut down. Contacted SW for assistance, capacitor is reading within range. Motor windings are reading 4.4 ohms. Replaced actuator (W11481722) from job 428580 and motor (W11026785) from job 427543, entered diagnostics and ran a cycle, unit filled and drained and agitated four times before flashing all LEDs and shutting down the cycle once again. Per service thread will need to order all parts pertaining to the issue at hand. Also recommend calling techline upon arrival on return visit. Ordering parts, rescheduled for 10/25.; ordrng 1 W11449840 (Gearcase) and 1 W11399437 (Drain pump) and 1 W10721967 (Cam) and 1 W11395618 (Capacitor) and 1 W11643701 (Harness) and 1 W11627413 (Control) and 1 W11675701 (HMI)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRB00

Near Jonesboro, TX 76538

Sterling

Job Details: 10/22/2024

"On arrival verified complaint of torn gasket and ice maker not working. On arrival ice maker is currently functioning, ran ice maker test and verified harvest and fill. Bucket was full. Inspection of gasket found RC right gasket is torn. And left is folded. Ordering 2x gasket W10830052 office to Resch. ; ordrng 2 W10830052 (Gasket RC door)s"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Waco, TX 76705

Sterling

Job Details: 10/22/2024

On arrival verified complaint of not spinning all water out. Customer states they spun basket by hand and heard water. Advised this is normal due to the weights section of the inner basket. Ran diag and confirmed unit is functioning as designed. Job complete no leaks detected during service no parts installed

We serviced a

WHIRLPOOL OVEN

Model WOED5030LZ00

Near Austin, TX 78750

Andrew R

Job Details: 10/22/2024

Arrived onsite for oven combo showing unplug message constantly. Customer stated he had the oven hooked up on wifi and had the breaker off for 2 weeks now. I flipped the breaker on and confirmed the panel shows the unplug message constantly and will not function. The way the oven combo is set up is requiring a two man as if I were to pull it alone the oven will drop before getting to my dolly. The office will need to reschedule when we can get a two man out. Ordering W11659265 panel in case the panel is the issue. Tech to return with parts.; ordrng 1 W11659265 (Panel Black)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Kyle, TX 78640

Tim M

Job Details: 10/22/2024

"Arrived on site to test unit for not starting cycle. Upon arrival customer stated unit will be stuck on sensing and will not progress through the cycle. Ran a diagnostic cycle, when unit was filling there was a lot of air in the water lines. All other components properly engaged. Inspected components under the unit, replaced cam (W10721967) and actuator (W11481722) as precautionary. Ran another diagnostic cycle, all tests pass. Customer started a delicate cycle with a load of laundry, unit filled and started agitating. Unit is now running as designed, no leaks detected, job complete."

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Whitney, TX 76692

Sterling

Job Details: 10/22/2024

On arrival verified complaint of broken strike. Found strike broken. Replaced and ran diag and found all components activate correctly. Job complete installed w11457841

We serviced a

MAYTAG DISHWASHER

Model MDPS6124RZ0

Near Burnet, TX 78611

Wesley

Job Details: 10/22/2024

"Arrived onsite and repaired by replacing track mounts. Unit is now operating as designed leak free. W11614118, w11551775"

We serviced a

MAYTAG RANGE

Model MET8800FZ05

Near Harker Heights, TX 76548

Robert

Job Details: 10/22/2024

MET8800FZ05 Arrived on site for a electric range with a electric problem per client. On arrival removed glass cooktop and found wire harness to left top burner was off . That's what caused the spark . Wire harness was in great condition I tighten the connection to the element . Inspected all wiring tested product works as it's designed no parts used.

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS4

Near Temple, TX 76504

Tyler

Job Details: 10/22/2024

"Arrived on site for range tripping breaker. On arrival confirmed issue and replaced w11182108 bake element, w10856603 broil element and w11594188 control. Tested unit and found oven working as designed and instructed customer on how to train breaker over time to handle amp draw. Call complete"

We serviced a

MAYTAG RANGE

Model WFE320M0JB3

Near Copperas Cove, TX 76522

Robert

Job Details: 10/22/2024

WFE320M0JB3 Arrived on site for a range wto ith no power. On arrival found no power client stated they smelled something burning. After removing back cover found d wires had burned off uploaded photo. Ordering part#w11531755 clientshome ishard wire client will be contacting electric company to put in an outlet for range . Also client is providing new power cord. Rescheduled for the 28th client wanted that day.; ordrng 1 W11531755 (Main wire harness)

We serviced a

JENN-AIR REFRIGERATOR

Model JBSFS48NMX00

Near Canyon Lake, TX 78132

Andrew

Job Details: 10/22/2024

Arrived on site and replaced defrost heater(W11626107) and thermistor(W11629268). Unit is now working as designed. Job complete.

We serviced a

AMANA RANGE

Model ACR4303MFB7

Near Elgin, TX 78621

James K

Job Details: 10/22/2024

"ACR4303MFB7 Arrived on site for unit now working. Upon arrival, front gate was closed. Called customer and stated our service is no longer needed and unit is fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Austin, TX 78749

Luis

Job Details: 10/22/2024

"Arrived on site. Ran diagnostics diagnosed a defective diffuser content,ordering a new diffuser control ; ordrng 1 WPW10479155 (Diffuser control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ19

Near Killeen, TX 76542

Robert

Job Details: 10/22/2024

WRF555SDFZ19 Arrived on site for a refrigerator making loud sounds per client. On arrival tested refrigerator in service mode and found damper control had failed and was making same sounds client was talking about. Replaced part#wpw10196393 tested product works as it's designed no water leaks visible from watersupply.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM11

Near Austin, TX 78724

Ryan B

Job Details: 10/22/2024

Arrived on site to inspect unit for not cooling. Upon closer inspection found unit cooling as designed. Customer stated maintenance adjusted temperature control and unit is now working. Job complete. NO PARTS USED.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Cedar Park, TX 78613

Miguel

Job Details: 10/22/2024

Arrived on site with new tube and new control. Replaced control board. Replaced tube. Ran test 45 confirmed water now filling. Verified operation. Call complete. No leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Taylor, TX 76574

Joe Z

Job Details: 10/22/2024

"Arrived on site for right front wheel is loose. Upon arrival, inspected unit. Did not find any parts of wheel cab that have failed. Did find wheel cab was not adjusted correctly during install. Corrected adjustment on right front wheel and both left and right side are correct. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ1

Near Manor, TX 78653

Leonardo

Job Details: 10/22/2024

Arrived on site to test unit for u it giving F9E1 error not draining. Test unit and found plug still on in the disposal. Removed plug test unit and unit test good unit draining job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ17

Near Austin, TX 78723

James K

Job Details: 10/22/2024

"WRF555SDFZ17 Arrived on site for unit leaking water. Upon arrival, customer mentioned the unit will leak on top left where ice maker fill tube is located. Tested ice maker to call for water and found fitting to be leaking. Proceeded to inspect valve and found leak on tubing insert. Also noticed when filter is removed, the housing started to leak. Ordering W11346622 reservoir. No water leaks detected at this time. Customer agreed to to reschedule Oct 24. ; ordrng 1 W11346622 (Reservior)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEB2

Near Buda, TX 78610

Andrey

Job Details: 10/22/2024

"Arrived on site to replace previously diagnosed drain pan, replaced pan, entire amount was collected on first visit job complete"