Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 9362 customer reviews

Map of Austin, TX

Great professional service




Review of Appliance Express


Map of New Braunfels, TX

Great service




Review of Appliance Express

My service tech was very polite and explained everything he was doing.


Map of Austin, TX

Dishwasher fix under warranty




Review of Appliance Express

Came on time, fixed appliance hassle-free.


Map of Manor, TX

Great and quick service!!




Review of Appliance Express

I was worried the warranty process was going to drag but my washer and dryer were repaired in a timely fashion by a great tech who explained the whole process and gave recommendations to prevent future problems. Great service!!


Map of Del Valle, TX

Thanks so much!




Review of Appliance Express

Efficient and helpful


Map of Georgetown, TX

Worthless waste of time.




Review of Appliance Express

Replaced a part in 5 minutes said give it 24 hours. I gave it a week. Still no ice.


Map of Leander, TX

our cooktop




Review of Appliance Express

They were very through and completed the work


Map of New Braunfels, TX

Very Professtional




Review of Appliance Express

I am pleased with the great service from Richard. He is very knowledgeable and professional and fixed the rattling in my refrigerator although I don't like how loud it is when it runs. And at times I hear a clunking noise and a little vibration but not as loud as it was.


Map of Round Rock, TX

Great




Review of Appliance Express

Very good we will call on you again. Thank you very much.


Map of Waco, TX

great repair company




Review of Appliance Express

great about communication ontime\


professional, cordial, super competent, good listener




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Got it done




Review of Appliance Express


Mrs Mackey




Review of Appliance Express


Nicky




Review of Appliance Express

It was a smooth process for getting job done.


Emilia




Review of Appliance Express

Appliance express is so good in service and in dependability. Though I am still having a little issue with my Microwave oven it is making a noise that should not be when working. Other than that it is working pretty good.


Prompt and efficient




Review of Appliance Express

This company are great. Super responsive and competent


Excellent service




Review of Appliance Express

Tyler is punctual and efficient.


Great Service




Review of Appliance Express

Great, timely service.


Gentleman that came out did a great job.




Review of Appliance Express


JOB DONE WELL AND FAST SERVICE




Review of Appliance Express

WILL USE AGAIN


LG Dryer Repair - Rollers causing thumping noise




Review of Appliance Express

Paul did a great job - explained everything he was going to need to do before he started the work and afterwards left with the dryer running like new - he accomplished the job in good time and we were very pleased.


Professional and great service




Review of Appliance Express

Impressed with the professionalism and service rendered.


my GE Applicance




Review of Appliance Express

fine job - but GE sent 5 replacement bulbs which was never needed - go figure


Top tier work




Review of Appliance Express

On time! Quick service


My expensive warranty was not honored




Review of Appliance Express

I scheduled appointment through the warranty number. The appointment was booked by Maytag as a warranty call. The warranty was not applied at all. Appliance Express claims they did not know it was a warranty call. But how could they not know when it was booked as one?


Speedy and friendly service




Review of Appliance Express

Thanks Clif for saving our dryer in a jiffy! He was one of the fastest and friendliest repair professionals that we've had to our house and was able to diagnose and fix the issue very quickly. Thanks!


Great service




Review of Appliance Express

The service technician came in ,did a great job and left . Can’t ask for more then that . Very satisfied.


Great technician, great company Whirlpool!




Review of Appliance Express

No charge for labor, parts, or service fee while warranty had recently expired but indeed was expired. Whirlpool just became my only vendor for all my future appliance needs, thank you Whirlpool!


Great service




Review of Appliance Express


Great ambassador of service




Review of Appliance Express

The technician was knowledgeable and courteous and offered safeguards for proper care of our refrigerator


Dishwasher soap tray replacement




Review of Appliance Express

The tech did a good job and was professional. My problem is with the price. $125 for a plastic tray? OK... fine, but $180 in labor to replace it? It took him 15-20 min. He was at my house for 30 minutes. I honestly feel a bit ripped off.


Prompt, Courteous, Professional




Review of Appliance Express

The technician was very helpful and effective determining the issue with our ice machine. I appreciate his willingness to listen and discuss what was wrong.


mouse033@yahoo.com




Review of Appliance Express

great service., knowledge and fast repairman, explained whole procedure and gave price up front.


Professional and Timely




Review of Appliance Express

Richard took care of the issue right away and I'm very grateful. I was kept apprised by phone as to his expected arrival and he phoned me when he was outside my home.


great job




Review of Appliance Express

would recommend


Knowledgeable and professional




Review of Appliance Express

Highly satisfied with the service provided


Great service




Review of Appliance Express


Very happy with service!




Review of Appliance Express

Joseph was very thorough in resolving our two issues and also provided further information on how to best use our appliances to make them last longer and be more efficient. Great service and would recommend Joseph to anyone!


Fridge Service




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Awesome!




Review of Appliance Express


Excellent service!




Review of Appliance Express

The technician went above and beyond. He arrived at 8:00am sharp. I appreciated that a lot. He was very helpful by showing me how to connect the oven to WiFi. He also answered all of my questions I had about my other appliances.


Great




Review of Appliance Express

Great. Service. Thank you.


Great




Review of Appliance Express


Great service, here on time




Review of Appliance Express


Great Service -- Fast efficient and courteous




Review of Appliance Express

I was very impressed with the professionalism, knowledge and efficiency of David. He tracked down a very tough-to-find rattle in my dryer, replaced the parts and cleaned everything up in 60 minutes. Good as new. Thank you!


Great service!




Review of Appliance Express

Great service!


Great service and price




Review of Appliance Express

Great company and very fair and fast and performance very good


Great service and Lou is very knowledgeable




Review of Appliance Express

Lou is very professional and is very knowledgeable. He is patient and gives me tips on how to maintain the appliance.


Easiest service ever




Review of Appliance Express

Scott was great! Not only did he quickly diagnose and fix our issues but was super communicative, very easy going and very pleasant to chat with.


Great Service




Review of Appliance Express

He was a great tech


wonderful service,very knowledgeable and honest,




Review of Appliance Express

I was impressed with Scott's knowledge and honesty,thank you for the advise and the well done job


Good Service




Review of Appliance Express


Awesome Maytag Man




Review of Appliance Express

We had the best service ever. Lou has great customer service skills. His knowledge of the appliance was greatly appreciated. He was very patient with my husband and I in explaining how the washer operates and diagnosing the issue with the machine. He repaired the machine and we are all set to go. Thank you so much! What an asset to the company 😊


Great service




Review of Appliance Express

Technician fixed the problem quickly. He also showed me the features of my new ice maker and dishwasher. Took his time to answer all my questions.


Richard was great




Review of Appliance Express


Great serviceman




Review of Appliance Express

Richard was very smart and helpful. He explained everything in detail so I appreciate that.


Jarrod




Review of Appliance Express

Good fast friendly service. A plus


Fan Noise




Review of Appliance Express

They really didn’t do anything, one of them said it must have been a Roach in the fan that must have been blown out because it wasn’t making any noise any longer. Also it’s under warranty.


Great service




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Great Job




Review of Appliance Express


Steve




Review of Appliance Express

Service was fast, friendly and very professional.


Amazing service




Review of Appliance Express


Awesome Service




Review of Appliance Express

The service was great and Joseph was extremely knowledgeable on the product


Super Service




Review of Appliance Express

David showed up on time and went immediately to work to replace parts on the dishwasher upper rack. In 30 minutes ithe repair was complete and everything cleaned up


Whirlpool Fridge Repair




Review of Appliance Express

We were sad to have to have called in only after a month of owning the new fridge, but Appliance Express was the company to service our fridge. Oh he was so good and informative about our product, it's all good.


Great service guy




Review of Appliance Express

Did a very good job in fixing our washer, and educated us on do's and don'ts of operating and using washer. The guy was great and very friendly. Thanks....


Robert was very professional and efficient




Review of Appliance Express


Kuchar123




Review of Appliance Express

Great and prompt service


Brian




Review of Appliance Express

Gentlemen were professional and fixed everything. Great service


Great service




Review of Appliance Express


Amazing service




Review of Appliance Express


Rick




Review of Appliance Express

Awesome Tech


Maria




Review of Appliance Express

Great service


overall experience was great




Review of Appliance Express


Good Service




Review of Appliance Express

Good service with the exception of the parts being delayed twice and some scheduling timing. Both of the service techs, Joseph and Tyler were on time, knowledgeable and polite. As this was a warranty problem with Maytag, there was no additional cost involved, other than my time.


Fixed first time out




Review of Appliance Express


Gary




Review of Appliance Express

Great job. Punctual, polite, efficient.


Terri




Review of Appliance Express


Property Manager




Review of Appliance Express

Very quick and very professional.


Awesome 👍




Review of Appliance Express


Courteous and Professional




Review of Appliance Express

Lou was on time, professional, and patient in explaining the mechanics of my stove.


Debbie




Review of Appliance Express

Great service.


Very nice young man; knowledgeable about repair




Review of Appliance Express


Excellent Service




Review of Appliance Express


Great service, thank you




Review of Appliance Express

Clif was prompt, friendly and professional. Completed the work well and quickly.


Robert arrived on time and quickly diagnosed the issue. Time will tell if we have solved the problem.




Review of Appliance Express

Robert was great!!


Great service




Review of Appliance Express


Owner




Review of Appliance Express

Listen to our failure experience quickly diagnosed the problem and went online to find part, cost and delivery. Discussed options - replace or repair. Great experience.


Great service, very dependable and knowledgeable.




Review of Appliance Express


Alvin Rocks




Review of Appliance Express

Alvin went above and beyond the work order to give us tips to keep our appliances working to their potential


Dishwasher repair




Review of Appliance Express

The technician did fine job of finding the problem and replacing the water pump. The dishwasher works well now! He also let us know how to prevent the problem for recurring. We are grateful that the manufacturer's warranty covered the total cost.


Great




Review of Appliance Express

Leo was great!!


Fast and efficient service by Clif.




Review of Appliance Express

I paid by phone, he repaired the oven in about 30 minutes. Nice.


ice-maker & water dispenser consult




Review of Appliance Express

Jonathan was polite and professional. He was very informative with his diagnosis and recommendation for repairs.


Timely and professional




Review of Appliance Express


Ice Maker




Review of Appliance Express

Tech did a great job


Great Service




Review of Appliance Express

Great service, professional attitude, and the problem was solved !


Linda




Review of Appliance Express

Jonathan was polite, efficient and professional. He also answered all of my questions. Great service!


Tyler was great




Review of Appliance Express

He came, he analyzed, he fixed. Was very pleasant and efficient.


Great Service!




Review of Appliance Express

Appliance Express technician Lou Soldan was very professional, knowledgeable and repaired our appliances in a very systematic way. He was careful and meticulous about protecting the work areas in our home. We are very happy with his service. Thank you!


Quick to fix




Review of Appliance Express

We just bought new Whirlpool fridge and the ice machine and water was acting up and Whirlpool send out Kevin from Appliance Express. Kevin was quick to figure out the problem, order the part and a week later he was back and problem fixed.


great service




Review of Appliance Express

Jonathan is awesome.


Awesome Service




Review of Appliance Express


Great




Review of Appliance Express

He was great! Very polite and fixed the issue.


Above and beyond service.




Review of Appliance Express

Same as above


Excellent Service, Brandon was very professional and quickly fixed my problem.




Review of Appliance Express


Great Technician




Review of Appliance Express

Great service and the technician was extremely knowledgeable.


Punctual




Review of Appliance Express

Kevin was right on time and very through. He called Whirlpool and talked them on what could be done. It was Whirlpool's opinion that it was not repairable.


Task completed




Review of Appliance Express

Lou did everything he could to ameliorate the problem with my refrigerator water dispenser over 5 visits.


Fixing Fridge




Review of Appliance Express

We appreciate the positive attitude, and skills of Mr. Andy Barr in getting our refrigerator to work properly.


great, friendly service




Review of Appliance Express


Great service




Review of Appliance Express


Scott




Review of Appliance Express

Scott is extremely professional and is an excellent service agent. Thank you!


Repair double oven




Review of Appliance Express

Sad that they make self cleaning ovens. Sad when you use it it screws up the oven works. Tommy did a great job, he knows what he is doing. Thanks Tommy.


Very Professional, Great Service!




Review of Appliance Express

Arthur is very knowledgeable, cares about his customers, and goes above and beyond.


Good technician




Review of Appliance Express

Good service. I was told on the phone that they would be able to change out the bulb and charge me but the technician told me I had to order it myself. That would have been good to know before hand.


Luis was extremely helpful!




Review of Appliance Express

We not only got the ice and water working on our refrigerator, but Luis helped us to understand the computer on our refrigerator. Very personable and knowledgeable.


Great service




Review of Appliance Express


Great Service, veryhelpful




Review of Appliance Express

Service was very good, explained my problem and helped solve it. Was upfront with costs.


Great Customer Service




Review of Appliance Express

The experience was great! The tech (Leo) was very personable, and as he was doing the work we talked as if we were friends. The work was completed flawlessly, we also discussed general operation and issues with the appliances which educated me and helps me make a more informed decision on whether or not I should purchase extended warranty. This is very helpful to have the information without trying to sell me anything.


Dryer repair




Review of Appliance Express


Great warranty service




Review of Appliance Express


Very friendly people great service




Review of Appliance Express

Fully recommend those people


James provided wonderful service. He took the time to walk through the repairs and how to care for my machine going forward. Even followed up to ens




Review of Appliance Express


Great Service!




Review of Appliance Express

Thomas was very professional, efficient and good at diagnosing the problem and coming prepared to fix it.


On time and timely service.




Review of Appliance Express


Juan




Review of Appliance Express

very friendly person


Very professional. Great service, explained what was wrong and how he fixed it.




Review of Appliance Express


Great Service




Review of Appliance Express


Thomas




Review of Appliance Express

Tech arrived and troubleshooted problem with range.


Whirlpool stuck drawer.




Review of Appliance Express

Jonathan was wonderful. Took care of our problem and was very patient with our chaos of moving in. We would highly recommend him.


Refrigerator repair




Review of Appliance Express


Always great service!




Review of Appliance Express


Excellent Service!




Review of Appliance Express

I appreciate the professionalism and product knowledge of the technicians at Appliance Express.


Appliance Repair




Review of Appliance Express


Issue resolved




Review of Appliance Express

Technician arrived on time and was able to diagnose the problem (broken igniter) on a brand new Whirlpool dryer.


Great service




Review of Appliance Express


Great service




Review of Appliance Express

Very professional


Excellent service




Review of Appliance Express

Luis was prompt, professional, and thorough. Outstanding service call.


Very professional, courteous service!




Review of Appliance Express

Scott was very prompt, courteous, and professional. He took time to cover his shoes before entering my home, which I viewed as a sign of respect. He took the time to thoroughly troubleshoot the issue with my appliance. Once he found the problem, he explained and showed me what to look for if this ever happens again and how to quickly resolve the issue. He then reassured me that I have made a good purchase decision with this particular model of refrigerator. Thank you Scott!


Great Service!




Review of Appliance Express


First Rate




Review of Appliance Express

Great service fixed our problem quickly. Technician was friendly and professional.


Great Service




Review of Appliance Express


Great Service




Review of Appliance Express

James arrived on time, protected our flooring, got right to the appliance problem, fixed the issue, and was on his way. James was very polite and knowledgeable. Satisfied customer!


Great Service




Review of Appliance Express

Appliance Repair technicians are so nice and helpful! I love Appliance Repair!


Great employee




Review of Appliance Express


Great Service!




Review of Appliance Express

Clif did a great job! Was quick, efficient and great with my dogs being at the house too!


Good service




Review of Appliance Express


great service




Review of Appliance Express

excellent service, Andy was ver polite and knew his stuff.


Fantastic Service Technician




Review of Appliance Express

I would like to take this opportunity to say thank you for being prompt on sending Joseph to repair my Whirlpool washer. He was very professional and courteous.


Excellent friendly service




Review of Appliance Express

Service man was very friendly. Overall great experience


Debbie




Review of Appliance Express

Luis was seriously great. He rechecked everything & found first diagnosis incorrect. Fixed it & saved us money! I love honest techs & honest companies! Will def recommend to friends! Thank you


Great service




Review of Appliance Express

Lou the tech was great.


Great Service!




Review of Appliance Express

I thought my brand new Whirlpool Fridge freezer doors were not closing properly but Robert pointed out the "nudge" that was needed. He was also quite knowledgeable about certain aspects that I wasn't aware of so his advice was much appreciated.


Cloth dryer




Review of Appliance Express

Tyler is truly the Subject Matter Expert (SME) to fix the appliance in less than 10 mins. Thanks You Tyler . Keep up the good work


"Excellent Service!"




Review of Appliance Express

Leonardo is both a stellar service provider and a genuinely wonderful man. We feel deeply blessed to have been on the receiving end of his work and extraordinary knowledge base. Thank you!!


Excellent - will use them again for certain!




Review of Appliance Express


Very nice and patiently explained problem and solution




Review of Appliance Express

Very nice and patiently explained problem and solution


Fast Repair




Review of Appliance Express


Appliance Express is Impressive




Review of Appliance Express

Prompt. Thorough. Quick, Accurate. Professional. From scheduling, to wearing footings over the shoes before coming in, to having a warm personable demeanor, the entire experience was unlike any other I've had with appliance repair.


Partly professional




Review of Appliance Express

Although Tommy was professional, there were mistakes made that made getting my oven fixed take two months. After the initial visit, I was told there were three parts needed to fix my oven. Then one of those was backordered for over a month. Once that part finally came in, a new appointment was set-up, another morning I had to take off work. And then during that appointment, the part that was brought (the element) was the wrong one - so we had to wait until a new one came from Dallas and reschedule the appointment. The next week's appointment was met and the right parts were brought, but then he discovered that the control panel, which we had waited over a month for, was not needed because mine was fine and he had not tested it correctly in the first place. I was not charged for the part, but my oven did not work for all that time. Not really a win. I appreciated that the appointments were made with my schedule and I was notified before each one, but the inefficiencies seemed to be with the parts and identifying what needed to be repaired.


Awesome service!




Review of Appliance Express

Wesley with Appliance Express visited our home today to fix our almost brand new Whirlpool washing machine. He did a fantastic job and new exactly what the problem was. I can't thank him enough for his knowledge and the support team at Appliance Express in helping us get our washing machine back in working order. Thank you!!


Nancy




Review of Appliance Express

Professional. Seemingly competent—ran diagnostics, confirmed problem, came with parts and able to fix the issue immediately.


Very professional. Problem fixed




Review of Appliance Express


Great service




Review of Appliance Express

Awesome


Review




Review of Appliance Express


LG Fridge Repair




Review of Appliance Express


Timely, efficient service!




Review of Appliance Express

They came out in two days with the equipment needed. The phone customer service woman was super, she coordinated with me so that the service people were ready when they got here. Good company.


Great service and follow up.




Review of Appliance Express


Casey




Review of Appliance Express

Friendly, helpful and efficient


Great service




Review of Appliance Express


still not fixed




Review of Appliance Express

Everything was fine with your company. Problem is, the ice maker is still making very thin ice. Obviously this machine is a lemon. I will get a new one from Kitchen aid. Thanks for replacing every single part. John Hoyt


Quick and good job.




Review of Appliance Express


Fridge




Review of Appliance Express

Perfect!


Awesome Service




Review of Appliance Express

Fast professional tech that explained what the repair entailed. I would highly recommend them to any one needing a repair.


Great service




Review of Appliance Express

Jonathon was great.


Very fast and good service




Review of Appliance Express


Patricia




Review of Appliance Express


Excellent Technicians and Company




Review of Appliance Express

Leo and Jacob arrived early, repaired quickly, and were courteous and professional.


Great service!




Review of Appliance Express

Paul was amazing! Very nice and helpful!


Excellent Customer Service!




Review of Appliance Express

Leo and his colleague were awesome! They demonstrated excellent team work, working very well together. And they were extremely knowledgeable, efficient and empathetic to our concerns. They immediately knew how to fix the problem and were done is a flash! I would highly recommend Appliance Express to anyone wanting a great experience and if Leo and his colleague are available you will without a doubt be in good hands!


great service




Review of Appliance Express


Great guy, super helpful and awesome service




Review of Appliance Express


Great and informative Tech




Review of Appliance Express

Very knowledgeable and informative. Unfortunately machine still does not work


Stove top Parts Replaced




Review of Appliance Express

Leo did a fine job of replacing all the stove top parts, including the securing again the metal top to the counter. We are both hoping all will go well with my Amana stove top. Thank you.


Great Service




Review of Appliance Express


great service




Review of Appliance Express

Lou was very professional, thorough, knowledgeable and effective


Great




Review of Appliance Express

Andy was very nice, quick, explained everything. Also very clean!


Excellent Warranty Service




Review of Appliance Express

My appointment with service was confirmed in advance. Robert arrived on time and promptly repaired my refrigerator.


Great service




Review of Appliance Express


Great service




Review of Appliance Express

Very good service. Excellent communication.


Professional service




Review of Appliance Express

Perfect


Professional service.




Review of Appliance Express

The technician arrived in a very timely manner and carefully listened to my description of the problem. Then he performed a very thorough diagnosis of the washer before beginning the repair. In minutes the repair was completed and explained to me. He then performed tests on the washer for proper operation before completing the paperwork and leaving.


Repair




Review of Appliance Express


Great service




Review of Appliance Express

Joseph was very personable and efficient.


Great service




Review of Appliance Express

Very prompt and service man was very helpful


On time and outstanding service




Review of Appliance Express

Thomas arrived on time and correct the issue very fast, and did a very good job of explaining the issue we were experiencing..


Great Service




Review of Appliance Express


Great service!!




Review of Appliance Express

James was able to pin point our problem and fixed it immediately. We are very satisfied!


Timely service and friendly and knowledgeable technician




Review of Appliance Express

The technician showed up in the window we were given. He was friendly, knowledgeable, and imparted his wisdom on the stove to us. He replaced the part that was causing the problem. This is our first gas stove so any knowledge was helpful.


Richard P.

Richard P.

MICROWAVE GE JVM1730DM1BB Arrived onsite for the microwave not working. During testing found that the fuse was blown. Tested microwave with my test fuse and found that the cap and mag caused the fuse to go out. Replaced cap and mag and fuse and microwave tested good complete

Near Twin Cove, Kyle, TX 78640
Andy  B.

Andy B.

DRYER WHIRLPOOL WGD5620HW0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Lorax Ln, Taylor, TX 76574
Clif L.

Clif L.

DRYER MAYTAG MDG7400AWW Arrived on site to diagnose a dryer that is taking too long. Tested unit and found gas to air mixture incorrect in unit as unit needs to be converted to propane. Also improper flame size has coated limit thermostat in soot. Unit needs to be converted and thermostat changed to complete repair. Office to set a return appointment.; ordrng 1 MAL9000AXX (lp gas con)

Near Co Rd 282, Bertram, TX 78605
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site and inspected refrigerator and found no ice production. Ran test 96 and 97 and water is dispensing from Dispenser and icemaker fill tube. Ran test 120 and icemaker cycled properly. Spoke with techline and found freezer temperature is 13° icebox temperature is 23° techline recommends hey sealed system repair to correct issue. 7729786508; ordrng 1 W11291123 (Evaporator) and 1 W11099568 (Evap cover) and 1 W11090564 (Shield) and 1 W11393142 (Compressor) and 1 W11099684 (3 way valve) and 1 W11099748 (FRZ evaporator) and 1 W10886209 (Shield) and 1 W11394920 (Frzr evap cover) and 1 WPW10143759 (Dye dryer) and 1 8201786 (Start device kit)

Near Hero Dr, Austin, TX 78735
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site for water dispenser not working. I inspected the unit and work area. I found the water a valve not opening when water is being called for. It replaced the water valve with new. I retested the unit and found it working as designed. Job complete. No water leaks detected.

Near Ridgeline Blvd, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL MEDB855DC4 Arrived on site for dryer making noise. Inspected unit and tested dryer in normal run operation. Disassembled unit and found blower wheel cracked. Will need to replace blower wheel. .;

Near Oak Meadow Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB855DC3 Arrived on site for washer not filling with correct amount of water and making noises. Inspected unit. Performed diagnostics mode and checked fault codes. Found none. Inspected gearcase and stator assembled. Removed agitator plate and found gears worn. Will need to replace agitator plate. ; ordrng 1 W10902814 (WASH PLATE)

Near Oak Meadow Dr, Georgetown, TX 78628
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived on site for,replaced panel control on microwave."

Near Jackson Ave, Austin, TX 78731
Lou S.

Lou S.

DRYER WHIRLPOOL WED4850HW0 "Arrived on site to inspect dryer not working. Upon further inspection, I found the unit non-responsive but the it was getting 250V at the outlet and at the terminal block. I found the unit interior light on. Removed back panel and tested the thermal fuse and found it bad. Tested element and cutoffs and all were good. Removed and replaced the fuse and retested and unit is operating as designed. I tested airflow to the unit and it failed 2 of 2 times. Adjusted the vent tube at the back and same results. Contacted techline and spoke to Andrew and advised of the complaint and previous repairs. Andrew had me perform several voltage checks and all were good. Recommended replacing the element and cleaning vents. Provided file #7729783210. I removed and replaced the element and retested. Unit is operating as designed. No lint observed during service, job completed."

Near Nogalito Wy, Leander, TX 78641
Lou S.

Lou S.

WASHER MAYTAG MHW5630HC2 "Arrived on site to inspect washer leaking water. Upon further inspection, the customer provided a photo of the water on the floor in front of the unit. I found old water streaks at the bottom on the door on the front panel. Found a small amount of lint/hair debris at the bottom the door glass as well. Placed unit in diagnostics showing no error codes and tested. Unit operated as designed with no leaks. It appears that the unit is leaking from the bottom of the door glass from in between the bellow and the door. I made recommendations for use and care and cleaning of the bellow and door glass after each wash. Recommended that the customer contact the office if the leak continues after wash and performing use & care recommendations. No water leaks observed during service, job completed."

Near Wildrye Ct, Liberty Hill, TX 78642
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE204KPS0 "Arrived on site for washer stopping after about 20 min . Found water in overflow tray . Found unit front too low , causing water to com forward and tripping float switch . Recommended getting installer to come back and dropping back of unit . No water leaks detected at time of service. Job complete ."

Near Walhill Ln, Austin, TX 78759
Clif L.

Clif L.

MICROWAVE KITCHENAID KEMC308KSS02 Arrived on site to diagnose a microwave that is not opening properly. Found torsion springs broken inside microwave door. Springs will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 WP4451009 (spring) and 1 WP4452395 (spring)

Near Apache Trail, Burnet, TX 78611
Luis M.

Luis M.

REFRIGERATOR MAYTAG MRT118FFFH01 "Arrived on site for cooling complaint. Found weak frost pattern on evaporator,diagnosed a leak in the system,replaced evaporator installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,checked frost pattern good. Checked both compartments no traces of dye unit cooling down correctly.

Near Sevilla Dr, Austin, TX 78752
Jacob S.

Jacob S.

RANGE WHIRLPOOL WVU17UC0JS0 "Arrived onsite for fan not turning on to unit. Tested unit. Fan would not turn on. Did not have motor, need to bring along, and ordered the switch. ; ordrng 1 W11369105 (SWITCH-FAN)"

Near S Congress Ave, Austin, TX 78745
Kevin B.

Kevin B.

RANGE WHIRLPOOL RF302BXKW0 "Arrived on site and inspected range, parts of oven door gasket are missing, cooktop surface light does not work, left front element does not work. Will need to replace all parts to correct issue range is 21 years old will need to order harness in case wiring is failing. ; ordrng 1 WP3148953 (LF infinite switch) and 1 8273303 (Surface indicator) and 1 WP9761346 (LF element) and 1 814399 (Element receptacle) and 1 W11396691 (Cooktop harness) and 1 WPW10129032 (Oven door seal)"

Near Garbacz Dr, Austin, TX 78748
Matthew  Z.

Matthew Z.

DRYER WHIRLPOOL WED5620HW1 "Arrived onsite for dryer shutting off. Upon inspection found failed thermistor. Replaced thermistor, tested unit and unit is functioning properly. Job complete"

Near N Lamar Blvd, Austin, TX 78752
Lou S.

Lou S.

DRYER KENMORE 110.870896 "Arrived on site to install previously diagnosed and ordered parts. Due to the unit motor and dryer repair kit needing to be replaced, I disassembled the unit and found the rollers, belt and tension pulley needing to be replaced. I found the motor was good after testing it. The tension pulley was seized due to the debris built up on the axle. Removed and replaced the four (4) rollers, tension illegal bracket and belt and cleaned the unit and reassembled the unit. Retested and the unit is operating as designed. No lint observed at the end of service.

Near Roaring Fork, Leander, TX 78641
Kevin B.

Kevin B.

DRYER AMANA NED4655EW1 "Arrived on site and found timer is not moving on dryer, replaced timer and started dryer on a time cycle and observed it move while running. Airflow through dryer is good, heating is good, job complete"

Near McKinney Falls Pkwy, Austin, TX 78744
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDT710PAYM5 Arrived onsite for unit not helping to dry dishes. Tested unit in diagnostics. Found that heating element was not working. Ordered part. No leaks at this time. Office to reschedule ; ordrng 1 W10518394 (heater)

Near Marcus Abrams Blvd, Austin, TX 78748
Scott  M.

Scott M.

WASHER WHIRLPOOL MTW5570TQ0 "Arrived on site for washer leaking . Checked tub , valve pump and hoses . Couldn’t find any leaks present with washer . Filled tub up still no leaks . Put washer in drain and found drain stand is backing up and overflowing on to floor . Recommended plumper look at drain pipe .

Near Franwood Ln, Austin, TX 78757
Justin M.

Justin M.

MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site for wall oven with error code F8E0. Upon further inspection I found the UI hardly responding to touch. Customer also stated major issue on unit is that it will not turn off and she will need to use breaker to turn unit off. Found bad UI and will need to replace before further diagnosis. Ordering UI to install. Will bring blower and control just in case. Office to reschedule.; ordrng 1 W11297728 (CONSOLE)

Near Alloro Dr, Austin, TX 78717
Matthew  Z.

Matthew Z.

RANGE JENN-AIR JGS9900CDS "Arrived onsite for bake function not working. Upon inspection found many of the functions are not working. Touch panel is responsive but no function from control. Unit will need a Control replacement. The surface igniters were also having issues.

Near Avenue B, Austin, TX 78751
James C.

James C.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Arrived on site and tested operation. Found both fresh food gaskets torn at mullion flap. Tested ice dispenser motor and found point of failure at the paddle. Unit will need both fresh food door gaskets and dispenser paddle to repair. ; ordrng 1 WPW10353848 (pad)

Near Twin Creek Dr, Georgetown, TX 78626
Leonardo C.

Leonardo C.

RANGE IKEA ISG650WS01 Arrived on site to test unit for control board sparking. Test unit and found control board had burned marks. Will need new control board WPW10197042. Office to reschedule ; ordrng 1 WPW10197042 (CONTROL BOARD )

Near Bitter Creek Dr, Austin, TX 78744
Kayman B.

Kayman B.

OVEN WHIRLPOOL WEE750H0HW1 Arrived onsite for range with control panel not functioning properly. Upon inspection I found the console would not allow to select the cook method. I found the unit was not connected to WiFi. I found multiple stored error codes of F6E0. I cycled the power and helped the customer get connected to WiFi. The unit is working as designed at this time. Job complete.

Near Bayberry Dr, Austin, TX 78759
Lou S.

Lou S.

WASHER WHIRLPOOL MVW7230HW0 "Arrived on site to inspect washer not filling with water. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F8E6. Cleared the code and continued with testing. Unit operated as designed. Customer advised that the unit is not filling with enough water and when they do the self fill, the drain pump comes on and drains all the water out. I found that the unit had the control replaced but was not calibrated. I calibrated the unit and tested on a normal/regular wash with deep fill and the unit operated as designed. I explained the customer the calibration issue and made recommendations for use and care. No water leaks observed during service, job completed."

Near Airport Dr, Leander, TX 78641
Matthew  Z.

Matthew Z.

DISHWASHER AMANA ADB1400AGB3 "Arrived onsite for dishwasher leaking from bottom. Upon inspection found inlet valve not set properly. Secured valve, tested unit and unit is functioning properly. No leaks present at this time. On arrival water to unit was shut off. After repair and test, I turned the water supply back off. Job complete"

Near Brahmin Dr, Austin, TX 78724
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL KRSC703HPS00 Arrived on site for dispensing issues . Found ice is clumping in bin . Ordering ice door and bin . Call to set return . ; ordrng 1 W11130210 (ICE DOOR ) and 1 W11347840 (ICE BUCKET ) and 1 WP542638 (GREASE )

Near Eastledge Dr, Austin, TX 78731
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 Arrived onsite for the refrigerator ice maker not working. During testing found that the inlet plug was not in its place for the ice maker plug to plug into. Removed evaporator cover and installed inlet plug into its spot and put everything back together. Plug ice maker in and it tested good and filled with water complete

Near Kyle, TX
David  Z.

David Z.

WASHER WHIRLPOOL MVWB835DW4

Near Bloomfield Hills Ln, Austin, TX 78732
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRS331SDHM03 Arrived on site for CSI-refrig-not dispensing water Found air trapped in the water line. Ran dispenser for 15 seconds and water began dispensing. Fridge was not level so I adjusted the front right wheel height to make fridge balanced. No longer rocks. No leaks detected. Job completed.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Justin M.

Justin M.

COOKTOP KITCHENAID KICU509XBL00 Arrived on site to install previously diagnosed parts. Found wrong part in box. Will need to order correct part and reschedule. Office to reschedule.; ordrng 1 WPW10396549 (HOTPLATE)

Near Trone Cir, Austin, TX 78758
Justin M.

Justin M.

DRYER WHIRLPOOL WED4616FW0 Arrived on site for dryer not heating. Found terminal block not allowing proper connection. Replaced block and unit now working as designed. Call complete.

Near Spectrum Dr, Austin, TX 78717
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for dishwasher control lock coming on without activating and dispenser intermittently opens. Inspected unit and work area. Performed diagnostics mode and found error code F2-E1. Monitored test cycle and found all components responding. Ran 2 times and found dispenser opening each. Removed failed control panel and installed new. Performed diagnostics mode and monitored cycle and dispenser opened again. All tested good, no water leaks detected. Spoke with customer on user care guide and soap usage with a home water softener system."

Near Monarch Trail, Georgetown, TX 78633
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived on site for UNIT STILL NOT COLD ENOUGH TO KEEP THE ICE FROM MELTING. Ran temps at ice box fascia and was cooling at 20 degrees. Ran test 56 and got no cooling error. Ran harvest to ensure ice maker was operating as designed and passed. Ran water fill test and no water came into the mold. Found water tube was not pushed all the way in. Secured water tube all the way inside the valve and ran water fill test again. This time water filled the mold. I waited for thirty minutes to ensure the cubes were freezing inside the mold. After the thirty minutes passed I ran another harvest and four partially frozen cubes fell out. This means cubes will be solid after a full two hours. Placed in MAX ICE to produce ice more quickly. Ran another water fill test to ensure water would fill the mold again and it did. Issue was water fill tube not being seated all the way into the valve. No leaks detected. Job completed.

Near Hendelson Ln, Hutto, TX 78634
Jimmy J.

Jimmy J.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to install previously diagnosed parts. Removed UI and Main Control. Installed new UI and new Main Control. Powered up and bake with rapid heat came on immediately and raised above 100. Job completed

Near Dutchman Dr, Pflugerville, TX 78660
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to inspect dishwasher for not cleaning dishes, upon inspection found the control intermittent, replaced control and tested for functions. All functions returned. Complete"

Near Brandywine Dr, New Braunfels, TX 78130
Kayman B.

Kayman B.

OVEN WHIRLPOOL WFG550S0HZ2 Arrived onsite for oven giving off weird smell when heating. Upon inspection I found the unit working as designed. I explained that with brand new ovens they will often give off a smell the first 2 or 3 cycles. I preheated the unit to 350. Unit is working as designed at this time. No gas leaks were detected during time of service. Job complete.

Near Pflugerville, TX 78660
Wesley P.

Wesley P.

OVEN JENN-AIR JJW2430DP01 Arrived onsite and found persistent stuck key error. Ordering touch panel to repair. Advised tenant on psp status. Office to reschedule. ; ordrng 1 W11236887 (console)

Near Red River St, Austin, TX 78705
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOCA7EC0HZ00 "Arrived on site for oven combo unit, microwave light not working. Inspected unit and work area. Performed diagnostics mode and found error F6-E0 miss communication error with UI. Probable cause area is still under construction and home may be receiving minor electrical surges to create issue. Tested voltage going to light and found correct DC voltage. Found failed lamp. Removed lamp,and installed new. Powered unit on and performed factory reset. Tested all operations. All tested good."

Near Palo Blanco Creek Ln, Georgetown, TX 78633
Kevin B.

Kevin B.

WASHER MAYTAG MVW6230HW0 "Arrived on site and inspected washer and found it makes a squeak noise when it begins to spin cycle, removed gearcase shield and found gearcase is beginning to leak oil, took 1 picture. Will need to bring back a gear case, cam kit, belt, agitator to correct the issue. Washer is still able to be used, discussed correct loading procedures and correct detergent usage with customer.; ordrng 1 W11423758 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam kit) and 1 W11093899 (Agitator)"

Near Vinyard Dr, Manchaca, TX 78652
Jimmy J.

Jimmy J.

WASHER MAYTAG MVWB765FW3 "Arrived on site for CRACK ON LID BY HINGE WHEN LID IS CLOSED IT WONT LOCK. Found left side hinge section cracked. Ordering new lid, lid glass, and both hinges to complete the repair. All parts will need AUTHORIZATION. ; ordrng 1 WP8563965 (AUTHO Hinge) and 1 WP8572974 (AUTHO Hinge) and 1 W11097645 (AUTHO Lid glass) and 1 W11259006 (AUTHO Lid)"

Near Purple Iris Cove, Pflugerville, TX 78660
Noah D.

Noah D.

DRYER AMANA NED4655EW1 "Arrived on site to inspect dryer for not working quietly, upon inspection found the dryer motor cap loose, tightened down cap and knocked metal holder back in. All functions returned. Complete"

Near Garcia St, Seguin, TX 78155
Kayman B.

Kayman B.

DISHWASHER KITCHENAID KUDE70FVSS3 Arrived onsite for dishwasher with broken latch. Upon inspection I found the latch had failed and been pushed inside the inner panel. The customer agreed so I replaced the latch and ran a diagnostics cycle. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.

Near Baja Cove, Austin, TX 78759
Kevin B.

Kevin B.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site and found there is a smoke detector in the same room as the range it is approximately 12 feet away and the ceiling is 9 feet tall. Customer experiences this going off while they are using the oven. It only goes off when the oven is being used. Set the oven to 450° and observed it run for 40 minutes and during the service call the detector did not go off. Checked all gas connections on the rear of the oven with bubble solution and did not find any leaking. spoke with techline and they said the heat from the oven is rising the smoke detector is sensing the heat and this is why it goes off. They recommended running the vent hood and or the ceiling fan in the room to keep the heat away from The detector. No other parts replacement or adjustment recommendations given. 7729782314

Near Dispatch Way, Austin, TX 78748
David S.

David S.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer not turning on. The motor will start but stops when the start button is released. I inspected the unit and work area. I tested voltage to the unit and found L1 to neutral had 240v, L2 to neutral 120v, L1 to L2 120 v. See so quick pic.I showed the custom and explained that the unit is not getting proper voltage and once this is corrected the unit will work area designed. Job complete."

Near Bohica Way, Cedar Park, TX 78613
James C.

James C.

DRYER GE GTDX100EM0WW Arrived on site and tested operation. Found evidence of clogged vent with lint build up on door and door seal. Tenant said the found water in vent hose. Turned unit on to air dry and located vent for dryer on roof and found vent opening clogged with lint. Instructed customer that the vent needs to be cleaned and inspected to prevent fire hazard from heat and lint building up in the vent pipe. Job complete

Near Sunbird Ct, Georgetown, TX 78633
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRQA59CNKZ

Near Cherrydale Dr, Austin, TX 78745
Andy  B.

Andy B.

DRYER AMANA NED5800HW0 Arrived on site for dryer not operating. Tested and inspected unit and found failed UI and control. Ordering needed parts. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11123146 (speaker) and 1 W11378950 (UI) and 1 W11388023 (CONTROL ) and 1 W11459337 (HARNESS )

Near Comanche Falls Cove, Round Rock, TX 78664
Brandon C.

Brandon C.

WASHER WHIRLPOOL MHW6630HW1 "Arrived on site to replace failed dispenser, after replacing, ran a quick cycle, unit tested good, no leaks."

Near Queen Bee Ln, Spicewood, TX 78669
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH76719CS5 "Arrived on site for microwave tripping circuit breaker. Inspected unit and work area. Found grease buildup in unit. Tested outlet and found correct. Removed door switches and found monitor switch stuck and staying in closed position. Will need to replace switch and fuse to repair. Found 20 amp fused open/failed. Removed failed switch and fuse, installed new. Set clock and tested heating operation. All tested good.

Near Rosecliff Dr, Georgetown, TX 78633
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and installed new control and ui. Tested operation and found facia heater not heating but damper is now operating properly. Installed new facia heater and found unit functioning properly. Job complete

Near Trail of the Flowers, Georgetown, TX 78633
Jacob S.

Jacob S.

OVEN KITCHENAID KEBS208SSS00 Arrived onsite to replace sensors ordered by previous tech. Replaced parts tested unit. Unit got up to 380 degrees. No issues at this time. Job complete

Near Musket Rim St, Austin, TX 78738
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite to replace previously diagnosed parts. Replaced left bracket. Tested unit and unit is functioning properly. Job complete

Near Dominique Dr, Austin, TX 78753
Richard P.

Richard P.

WASHER MAYTAG MVW6230RHW0 Arrived onsite for the washer making a screeching noise and dispenser drawer leaking softener. During testing found that the belt and cam are causing the noise. Will need to replace them both. Also the dispenser drawer wil need to replaced as well for softener issue. Ordering parts and office to schedule. ; ordrng 1 W11239857 (Belt) and 1 W10861667 (Dispenser drawer)

Near Fox Run Dr, Austin, TX 78737
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for ice maker leaking. Removed bin found obstruction in fill cup to icemaker causing water to leak out of icemaker and into ice container cleared obstruction from fill cup ran icemaker through a harvest test passed,ran fill test passed no leaks."

Near Origins Ln, Lakeway, TX 78734
Andrew  H.

Andrew H.

WASHER AMANA NTW4516FW3 "Arrived on site to test unit for loud squeal and clothes really wet when cycle done. Found belt and tub pulley came unattached. Reattached belt and pulley, tested unit, unit works good. No leaks detected at time of service. Job complete."

Near Hunter Rd, San Marcos, TX 78666
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW75HEFW0 Arrived onsite and found air trap clogged cleared obstruction. Advised customer on maintenance. All checks good.

Near W Gibson St, Austin, TX 78704
Robert J.

Robert J.

DRYER GE DPVH880EJMV Arrived on job for complaints of too long drying time. Found the vent of the home blockage. Customer will have to get the vent cleaned

Near Varco Dr, Austin, TX 78738
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for refrigerator needed previously diagnosed defrost parts including a UI and evaporator motor for the freezer. After installing the necessary parts of the able to reassemble and tested the defrost issue that was occurring in the freezer is now fixed and all the ice that was in there has been removed and the heater is functioning as designed.

Near N Beal St, Belton, TX 76513
Tommy O.

Tommy O.

DISHWASHER WHIRLPOOL WDF130PAHB1 Arrived onsite for unit leaking. Upon arrival found unit gasket slightly torn. Also found unit needs new fill hose as fill hose is dripping.

Near Whitman Ave, Georgetown, TX 78626
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWX655DW2 Arrived on site for a washing machine that’s making a humming noise. Inspected unit and work area. Customer advised that the unit is not filling when she goes into a rents and the unit also does make a knocking sound when slowing down from the wash cycle to the rinse cycle. Tested unit and confirmed cold water valve was out. Replaced housing. Checked underneath the unit and found the cam loose causing the knocking sound. Replaced cam and tested unit. Unit is now working as designed. Call complete.

Near Old Bethany Rd, Bruceville, TX 76630
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL KBRC36FMS01

Near Co Rd 103, Georgetown, TX 78626
James C.

James C.

REFRIGERATOR WHIRLPOOL KBRC36FMS01 Arrived on site and installed new control. Tested operation and found unit working properly. Instructed customer that the unit will take up to 24 hours to reach temperature. Job complete

Near Co Rd 103, Georgetown, TX 78626
Justin M.

Justin M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for dishwasher with visible damage on door. Found new panel damaged on side and front. Will need to order new door. Office to reschedule.; ordrng 1 W11087377 (OUTER PANEL)

Near Martin Scott Cove, Austin, TX 78717
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived onsite for a dishwasher that won’t fill or wash dishes. Inspected unit and work area. Found unit calling for water but not filling. Replaced water valve and tested unit. Unit began to fill, wash, drain, and heat as designed. Call complete."

Near Waverly Dr, Hewitt, TX 76643
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site for customer complaint of buttons not working and display not working, found failed UI console, and UI display. Ordering parts ; ordrng 1 W11197501 (Control panel)"

Near Highlands Dr, Spicewood, TX 78669
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFC7500VW2 "Arrived on site to replace failed controls, and harness, after replacing parts, unit would not start cycle, and no display, called tech line, found both hot and cold water valves shorted, wire harness tested good, drain pump ohms good, door switch ohms good, motor ohms good.

Near Hudson Bend Rd, Austin, TX 78734
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WDF330PAHS3 Arrived on site for a dishwasher that’s not heating. Inspected unit and work area. Customer advised that the unit will not allow him to make the selection for a heated dry cycle. Tested unit and confirmed customers complaint. Replaced consul and tested unit. Unit began to work as designed. Call complete.

Near Paint Horse Dr, Waco, TX 76706
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for refrigerator not dispensing ice and not able to remove ice container. Attempted to remove ice container and would not come out as designed. After removing ice maker found 1 clump of ice and normal sized ice (see SD-QUICKPIC). Found random fluctuating water pressure causing issue. Replacing inlet valve will help with water pressure fluctuations. ordrng 1 W11043013 (INLET VALVE)"

Near Bluebell Dr, Georgetown, TX 78633
Tyler  G.

Tyler G.

REFRIGERATOR MAYTAG MSS25C4MGZ00 Arrived on site for refrigerator not making ice after previously repaired. Upon further inspection was able to trace back and narrow down that the issue was due to a miss wiring of the previous repair within the ui panel. I was able to correct error and retest unit and verified maker is now working as designed. Call complete

Near Wyndcrest Drive, Temple, TX 76502
Tyler  G.

Tyler G.

DRYER AMANA NED4655EW1 Arrived on site for dryer taking to long to dry. Upon further inspection I found that over all the unit was functioning as intended. All thermal fuses and t-stats passed continuity and ohms tests. Heating element though passing did look weak to the point that the coil was about to burn through heat shield between coil. I replaced heating element and unit is now functioning as designed call complete.

Near S 31st St, Temple, TX 76502
Jonathan M.

Jonathan M.

DISHWASHER KITCHENAID KDTM704KPS0 Arrived on site for a dishwasher that’s intermittently not draining and flushing an F9 E1 error code. Inspected unit and work area. Customer showed me a video of what’s going on with his unit. Checked drain hose installation and found proper drainage. Customer advised that they can run multiple cycles in between showing this error code. Attempted to place unit in service diagnostics and was unable to do so. Removed front panel and tested resistance to the drain pump and found the drain pump ohming out at 32.6 ohms. I called tech line and spoke to TJ SR# 7729782328. He advised that he believes the issue to be an overheating drain pump but to order the control board as well just due to potential possibility of the control not sending voltage intermittently. Ordering parts in office will need to contact customer about reschedule date due to out of stock and PSP items.; ordrng 1 W11410061 (CONTROL) and 1 W11412291 (DRAIN PUMP)

Near Silver Spur Trail, McGregor, TX 76657
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRT518SZFM00

Near FM487, Bartlett, TX 76511
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for Refrigerator upper lights are dim and the freezer lights are out. Found freezer LED Driver Module needs replacement in order to complete the repair. This part hasnt arrived. Informed customer the office will reach out once it arrives in order for return visit to complete repair. Part will not need AUTHO to install. ; O-emld tckt

Near Antioch Ave, Pflugerville, TX 78660
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Arrived on site to inspect fridge for not producing ice. Upon inspection found the icemaker full but not harvesting. Found the unit off at switch, turned on switch and tested unit, harvest worked. All functions returned. Complete"

Near Quail Run Unit 2, Seguin, TX 78155
Andrew  H.

Andrew H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site to test unit for not cooling. Evap motor tested good. Air baffle tested good. Condenser motor was operating as designed. Verified compressor was receiving proper voltage it was not starting. Found bad starter and cap. Replaced starter and cap, tested unit, unit is working good. Advised customer to put glass of water in FC and wait till water is frozen before using unit. No leaks detected at time of service. Job complete."

Near Blue Oak Blvd, San Marcos, TX 78666
Robert J.

Robert J.

MICROWAVE KITCHENAID KOCE500ESS08 Arrived on job for complaints of error code. Ran diagnostics and found code f1e5 inverter error. Replaced both inverter and magnetron.

Near Double L Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

RANGE JENN-AIR JIS1450DS2 "Arrived on site for customer complaint of unit beeping randomly, UI not allowing the burners to get below setting 3 and sometimes randomly not powering on. Ordering Display control and documented with tech line. SR7729791369; ordrng 1 W10808072 (Display/UI)"

Near Fall Creek Rd, Spicewood, TX 78669
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived onsite for the refrigerator roller damaged. During inspection found that the left lower corner of the refrigerator is caved in causing the issue.

Near S IH 35 Frontage Rd, Austin, TX 78747
Tyler  G.

Tyler G.

RANGE MAYTAG MER6870AAQ Arrived on site for range with the front right burner not turning on all the way. I’m disassembling and further inspection I found that the unit was receiving proper voltage from the infinite switch and these small portion of the dual burner was working but the upper half was broken due to the insulation around the element coil itself breaking due to age and falling on the coil and causing it to burn out. I got a HS approval and install the new burner element and retest of the unit I have to reassembly and verify that burner is now fully functional as design as well as the rest of the range. Call complete

Near Warwicke Dr, Temple, TX 76502
Noah D.

Noah D.

WASHER AMANA NTW4516FW3 "Arrived on site to inspect washer for burning smell, upon inspection found the washer draining constantly while plugged in, will need control to fix issues, please send pump as well. Office to reschedule ; ordrng 1 W11101098 (CONTROL )"

Near Cordova Loop, Seguin, TX 78155
Andrew  H.

Andrew H.

WASHER MAYTAG MHW5630HW0 "Arrived on site to replace dispenser assembly and water level switch from previous diagnosis. Tested unit, unit works good. No leaks detected at time of service. Job complete."

Near Muskogee Bend, New Braunfels, TX 78132
Andy  B.

Andy B.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for cooktop yellow flames and burner not lighting properly. Tested and inspected unit and found burner igniting issues due to cracked knob. Removed failed part and replaced with new. Tested unit for yellow flame and found flames to be normal. Asked customer if they had a humidifier or dehumidifier and customer stated that they did and had it on and close by when flames were yellow. Instructed customer on the fact that this effects the flames. No other repairs are needed at this time. No gas leaks present at time of service.

Near E Palm Valley Blvd, Round Rock, TX 78665
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher leaking onto floor. Upon inspection I found a puddle of water at the front of the unit behind the toe plate. I ran a diagnostics cycle and found the outside of the inlet valve collecting moisture. I replaced the valve and re tested. I found the unit was still slightly leaking from the reservoir under the door. I found the unit leaning slightly toward so I raised the front feet to favor the back end more. I tested the unit again and no leaks were detected while onsite.

Near Fresno Ave, Pflugerville, TX 78660
Chase S.

Chase S.

WASHER WHIRLPOOL WFW5620HW1

Near Turtle Ln, Seguin, TX 78155
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSN602ESS01 "Arrived on site for cooling complaint. Fresh food temp reading 57 checked temp with probe reading 45° replaced fresh food thermistor,ran diagnostics fan running bimetal passed,heater powered on. If problem continues will need control kit W10849800"

Near Mek Dr, Austin, TX 78731
Jacob S.

Jacob S.

OVEN WHIRLPOOL WOS51EC0HS02 Arrived onsite to replace parts ordered by previous tech. Replaced console. Tested unit. Unit tested good. No issues at this time. Also let customer know to not put aluminum foil at the bottom of the unit because it can cause the unit to not get any hotter when getting up to temperature. Job complete

Near Baldovino Skyway, Spicewood, TX 78669
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for customer complaint of upper oven not heating properly, found failed sensor, I replaced sensor, unit tested good."

Near Gato del Sol Ave, Austin, TX 78737
Wesley P.

Wesley P.

DRYER AMANA NED4655EW1 Arrived onsite and repaired the dryer noise issue by replacing chute and back panel. All checks good.

Near Round Rock, TX 78664
Matthew  Z.

Matthew Z.

DRYER MAYTAG MEDB765FW0 "Arrived onsite to replace previously diagnosed parts. Replaced element, tested unit and unit is functioning properly. Job complete"

Near Petunia Ln, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL EB9SHKXVQ05 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested the temps in the FC=10 degrees and RC=38 degrees. Placed unit in diagnostics and tested and the unit is operating as designed other than the damper control. I found the damper control motor loud when opening and closing. FC evaporator has a good frost pattern. I removed and replaced the damper control and retested. Unit is operating as designed. No water connections to the unit, job completed."

Near Oak Bend Ct, Georgetown, TX 78628
Jimmy J.

Jimmy J.

WASHER WHIRLPOOL WTW7000DW4 Arrived on site to install previously diagnosed parts. Removed lid latch and installed new lid latch. Tested drain pump and it was draining as designed. Drain pump will not be replaced. Ran through diagnostics cycle and no error codes came on. Washer making normal noises as it goes through each cycle. No further repairs needed. No leaks detected. Job completed

Near Eli Whitney Way, Hutto, TX 78634
Andy  B.

Andy B.

COOKTOP GE JGP389WEV3WW Arrived on site to install previously diagnosed switches. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Stephen F Austin Blvd, Bastrop, TX 78602
David S.

David S.

WASHER MAYTAG MHW5630HC2 While on site to diagnose the dry. The customer stated the washing machine wasn’t draining. I inspected the unit and work area. I tested the drain pump and could not hear it going. I gained access to the drain pump and found it not connected properly. I reinstalled the drain pump and reseated all the connections. I tested the unit. It is now working as designed. Job complete.

Near Great Oaks Dr, Round Rock, TX 78681
Dona W.

Dona W.

OVEN WHIRLPOOL RBD305PVS02 "found customer said that the lower oven was running a little hot, walked customer through a calibration on the lower oven- Everything else is working well according to the customer No need for Dispatch on this unit."

Near Western Justice, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL ED5FHAXSL01 Arrived on job for complaints of freezer temperature warm. Removed evaporator cover and discovered almost no frost pattern took picture.

Near Twin Creek Rd, Dripping Springs, TX 78620
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to inspect icemaker for not making ice, upon inspection found the icemaker overfilled, cleared icemaker and tested, all functions returned. Instructed customer on proper use. Complete"

Near Rusty Gate Way, New Braunfels, TX 78130
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL ASI2175GRS01 "Arrived onsite to replace previously diagnosed parts. Replaced harness, tested unit and ice maker would complete test but not receive water. Valve would not energize. Need to order and replace valve. While inspecting, found frozen drain line. Cleared drain line to avoid overflow in freezer compartment ; ordrng 1 WPW10179146 (valve-inlt)"

Near Pearl Retreat Ln, Austin, TX 78753
Andy  B.

Andy B.

OVEN WHIRLPOOL KEBC207KBT0 Arrived on site to install previously diagnosed blower fans. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Corral Rd, Smithville, TX 78957
Noah D.

Noah D.

WASHER MAYTAG MVW6230HW0 "Arrived on site to inspect washer for screeching noise during spin, upon inspection found the screeching noise appeared as the drum spun to maximum speed.spoke with Techline and was instructed to change actuator, motor and cam. Office to reschedule ; ordrng 1 W10677723 (MOTOR ) and 1 W10815026 (ACTUATOR )"

Near FM725, New Braunfels, TX 78130
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL KUID508HPS00 Arrived on site to diagnose an ice machine that is not producing. Found water flow slow into unit caused by faulty water valve. Replaced valve and tested unit. Found all this functioning properly at this time. No leaks were found at time of service.

Near Colina Cove Dr, Kingsland, TX 78639
Robert J.

Robert J.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on job for complaints of flames too high. Found the flame setting not adjusted after changing to LP. Adjusted the valve flow to gain access to a simmer flame.

Near Paddlefish Way, Austin, TX 78738
Richard P.

Richard P.

ICE MACHINE KITCHENAID KUIX535HPS00 Arrived onsite for the ice machine not making ice. Ran diagnostics and found that the water valve is not working. Which ruined the recirculating pump. Water pressure is good. Will need to replace valve and pump on next visit. Ordering parts and office to schedule ; ordrng 1 W10897719 (Valve)

Near Racing Oak Cove, San Marcos, TX 78666
Leonardo C.

Leonardo C.

COOKTOP MAYTAG MGR4451BDS Arrived on site to test unit for oven not working. Test unit and found bad igniter ordering new igniter and valve office to reschedule. ; ordrng 1 7400749 (IGNITER ) and 1 WP74009891 (VALVE)

Near Broomflower Dr, Austin, TX 78739
Leonardo C.

Leonardo C.

VENTHOOD WHIRLPOOL UXT4230ADS2S Arrived on site to test unit for cold air coming from out side. Test unit and found unit missing the damper. Ordering new damper advised customer we could order it but not install it. Builder will have to get someone to install it. Just drop the part off at the door. Office to reschedule ; ordrng 1 WPW10291572 (DAMPER )

Near Biscayne Bay Bnd, Niederwald, TX 78640
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH73521CS5 "Arrived on site to inspect microwave not starting properly. Upon further inspection, tenant advised that they have to open and close the door several TVs of,the unit to operate and sometimes when opening the door, the interior light won’t come on. Per service pointer #W11245251, the interlock assembly needs to be replaced. I removed and replaced the interlock assembly and tested and unit is operating as designed. Job completed."

Near Andele Way, Liberty Hill, TX 78642
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE104ESS2 Arrived onsite and found bad sump and motor. Unit is now operating as designed.

Near W 48th St, Austin, TX 78731
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WOC54EC0HS04 arrived onsite and found customer complai11nt of door alignment issue. Unit within tolerances. Tailored alignment to customer preference and referred customer to customer service for further complaints. Installation is correct and alignment is within tolerances.

Near Ebony Dove St, Round Rock, TX 78664
Matthew  Z.

Matthew Z.

MICROWAVE WHIRLPOOL WMH31017HB4 "Arrived onsite for broken socket. Upon inspection found unit had faulty light housing. Replaced housing, tested unit and unit is functioning properly. Job complete"

Near Doc Reeves St, Austin, TX 78723
Andrew  H.

Andrew H.

REFRIGERATOR KITCHENAID KRFC704FPS04 "Arrived on site to test unit for not cooling. Found both RC and FC evap motors are good. I was only able to get resistance off two windings. The other read open. Also noticed the highest voltage reading I was able to get was 70vac to compressor. compressor(W11393142), crimp kit, Orion control(W11336586), access valves, sealed system tech will be needed."

Near Mustang Valley Trail, Wimberley, TX 78676
Kayman B.

Kayman B.

RANGE WHIRLPOOL WFG320M0BS3 Arrived onsite for range with burners not igniting. Upon arrival I found 2 of the front burner caps missing. I also found the unit to only have 1 oven rack installed I will need to inquire with the office as to whether this model only comes with 1 rack I am ordering the front caps (WPW10183368) x 2 and a oven rack (WPW10550642) just Incase. Office to R/S.; ordrng 2 WPW10183368 (cap-burner)s and 1 WPW10550642 (rack-oven)

Near Aventura Ave, Pflugerville, TX 78660
Andrew  H.

Andrew H.

DISHWASHER WHIRLPOOL WDT920SADM2 "Arrived on site to treplace control, overflow switch, pump and motor from previous diagnosis. Verified parts were needed. Replaced parts, tested unit, unit works good. No leaks detected at time of service. Job complete."

Near Rush Creek, Canyon Lake, TX 78133
Clif L.

Clif L.

WASHER MAYTAG mvwb765fw1 Arrived on site to diagnose a washer lid is not draining. Tested unit and found wire disconnected from drain pump. Rewired unit properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Broadmoor St, Meadowlakes, TX 78654
Noah D.

Noah D.

DISHWASHER KITCHENAID KDFE104HWH0 "Arrived on site to inspect dishwasher for not starting, upon inspection found the latch not connecting correctly, replaced latch and found no change, bent left side hinge and door sat correctly. All functions returned. Complete"

Near Magazine Ave, New Braunfels, TX 78130
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to inspect oven for heating issues, upon inspection found the console intermittently working, replaced console and tested. All functions returned. Complete"

Near Kiskadee Dr, New Braunfels, TX 78132
Andrew  H.

Andrew H.

RANGE WHIRLPOOL RF263LXTQ1 "Arrived on site to test unit for burner issues. Found all four burners not heating properly. Replaced all four infinite switches, tested unit, unit works good. Removed oven build and cover. Verified lamp socket is receiving proper voltage. Customer did not have a build to reinsert. Advised customer on how to replace bulb. Job complete."

Near Ledgeview Dr, Canyon Lake, TX 78133
Matthew  Z.

Matthew Z.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived onsite for fridge temperature not cooling properly. Ran diagnostics and found thermistor readings out of range. Called tech line to verify. Thermistor readings at 12.6 k ohms, temp would be at 18-20 degrees. Tested in water and should have read 3k ohms @70 degrease . SR7729778401. Ordering replacement thermistor and control just in case. ; ordrng 2 W10316760 (thermistor)s and 1 WPW10746274 (cntrl-elec)"

Near Wynona Ave, Austin, TX 78756
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL JF42NXFXDW02 Arrived onsite for the refrigerator freezer section has frost build up. Removed ice build up and had to readjust the freezer door. It was not installed correctly. Freezer door has been adjusted and is now sealing. Complete

Near Chelsea St, New Braunfels, TX 78130
Andrew  H.

Andrew H.

REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Arrived on site to test unit for broken RC handle. Replaced handle, tested unit, unit works good. Job complete."

Near Caveside Dr, Canyon Lake, TX 78133
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED5620HW0 "Arrived on site for customer complaint of unit not powering on, found power supply good, I disconnected UI wire harness and tested for power at control, power to UI tested good, I plugged UI back in, unit tested good. Customer has a venting issue, instructed customer to have vent cleaned, and if possible have handyman change position of wall vent to better align with dryer.

Near Clairmont Dr, Austin, TX 78749
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WSR57R180M02 Arrived on job for complaints of refrigerator temperature. Removed the evaporator cover and found almost no frost pattern.; ordrng 1 W1013759 (DRYER ) and 1 W10858281 (evaporator) and 1 W10913906 (coupler) and 1 W11125124 (compressor)

Near Driftwood, TX 78619
Kayman B.

Kayman B.

DRYER MAYTAG MED5500FW0 Arrived onsite for dryer taking multiple cycles to dry a load. Upon inspection I found the vent test kit showing bad ventilation or airflow restriction. I went around to the outside vent port and could not verify airflow. I advised the customer that they would need the vents serviced to clear any obstructions.

Near Alturas Ave, Pflugerville, TX 78660
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for freezer not cooling. I inspected the unit and work area. I gained access to the evaporator and found a partial frost pattern. See so quick pic. I gained access to the compressor and tested voltage. I found 120v to the start device. I found .9 amp draw while the compressor was running. I homed out the compressor and found the winding within range. I put in my test start device and found no change in the cooling after several minuets. The fridge needs a sealed system repair. I am ordering the compressor, evaporator, and UV dryer. The office will reschedule when we have an eta on the parts. ; ordrng 1 2188823 (evaporator) and 1 SEALEDSYSTEM (SEALED SYSTEM ) and 1 W10507884 (compressor) and 1 W11179385 (drier-tube)"

Near Chance Loop, , TX 78681
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on site and found thermistor reading open. Installed new thermistor and tested. Unit tests good. Job complete

Near Hill Rd, Jarrell, TX 76571
Jonathan  S.

Jonathan S.

WASHER AMANA NTW4516FW3 "Arrived on site for washer making a banging sound durning cycle. Performed diagnostics mode and checked fault codes, no faults. Ran automatic test cycle and monitored operation. Inspected gearcase and clutch, no abnormal wear and tear. Performed manual test cycle and switch back and forth to agitation and spin. Found no mechanical failures. Called Whirlpool tech support and spoke with Andrew. Went over previous testing and rechecked insulation. All tested good, no water leaks detected. Sr#7729777501."

Near Wooded Run Trl, Georgetown, TX 78628
Richard P.

Richard P.

WASHER WHIRLPOOL WFW6620HC0 "Arrived onsite for the washer not spinning properly. During testing found that the bearing is starting to seize up causing the spinning issue. Will need to replace tub and basket assembly, control, stator, rotor.

Near Spiny Lizard Ln, San Marcos, TX 78666
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived onsite for ice maker not making ice. Upon inspection found frozen inlet line. Defrosted line tested unit, and unit is functioning properly. Job complete"

Near Pearl Butterfly Way, Pflugerville, TX 78660
Kayman B.

Kayman B.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for wall oven that won’t turn off. Upon inspection I found the unit powered on and functioning as designed. The customer stated that it doesn’t happen every time the oven is being used but happens often. I found multiple stored error codes for control to UI state status. I am ordering a main control and console for repair. Ordering console (W11297709) main control (W11261167). Office to R/S due to part availability. ; ordrng 1 W11261167 (cntrl-elec) and 1 W11297709 (console)

Near Alton Pl, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFCS22EVMS2 "Arrived on site to install parts prev diagnosed for unit not defrosting. Replaced main control,installed updated drain tube kit,installed a 60° defrost bimetal. . ; used 1 Wp2182381 (Bimetal) from stock"

Near SANTALUZ Path, Austin, TX 78732
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL WDT710PAYM5 Arrived onsite for dishwasher leaking while in use. Upon inspection I found the unit would leak from the reservoir when the motor was engaged. It sprays out and over the reservoir. I tried leveling the unit but it did not help. I found the reservior warped in the middle allowing water to pass by. The unit will need a new tub for repair.

Near Joe Dimaggio Blvd, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR GE ZISW480DXA "Arrived on site for no cool. Fans running compressor not powering on,checked voltage good ac volts @120 and dc @11.5 diagnosed a defective inverter control. Installed a new inverter powered unit on compressor powered on."

Near Timothy Cir, Austin, TX 78734
Tommy O.

Tommy O.

OVEN KITCHENAID KOST100ESS04 Arrived onsite for foil stuck in bottom of oven. Upon arrival found unit had foil in the bottom showed customer on page 9 of owners manual that unit does not operate with foil. Customer was understanding. Job Completed.

Near Excursion Falls Way, Leander, TX 78645
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for door coming apart. Test unit and found stainless separating from glass on right side. Replaced front panel test unit and unit test good job complete.

Near Haggard Dr, Austin, TX 78745
Justin M.

Justin M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to install previously diagnosed parts. Installed new pads and found unit working as designed. Also found a slight clicking noise when opening the door. I found some extra plastic film from factory on bottom of the door making the noise.

Near Hedera Dr, Austin, TX 78717
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Arrived on site for no ice. Ran diagnostics,ice bucket switch passed,thermistor passed,ran harvest passed ice dumped to bucket,ran fill test passed."

Near Blaze Dr, Austin, TX 78747
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS315SDHZ04 Arrived onsite for the refrigerator ice door leaking water. During testing found that there were pieces of crushed ice causing the ice door to not close properly. Removed ice debris and ice door is now sealing properly. Explained to the customer on how the ice dispenser works and advised customer to use the cube function after using the crushed ice function so that it can remove any remaining ice that may get caught in the chute. Complete

Near Wald Rd, New Braunfels, TX 78132
David S.

David S.

VENTHOOD UNKNOWN UXT5230BDS1 Arrived on site for vent hood latch not working. I inspected the unit. I installed the correct size screw for the latch. I tested the latch and it is now working as designed. Job complete.

Near Reprise Bend, Round Rock, TX 78681
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite and repaired fridge by replacing separator and ice bin. Advised customer on repair. All checks good.

Near Chamois Knoll, Round Rock, TX 78664
Tommy O.

Tommy O.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for previously diagnosed parts. Upon arrival replaced adjusters and tested. Unit is now operating as designed. Job Completed.

Near Turnback St, Lago Vista, TX 78645
Luis M.

Luis M.

REFRIGERATOR MAYTAG MSS25N4MKZ01 "Arrived on site for cooling complaint. Found freezer temp reading 32° with temp set to highest. Removed cover,adjusted control to lowest setting then back to highest setting and unit powered on,fan running good. Diagnosed unit will need thermistors and control ; ordrng 1 W11190849 (Control) and 2 WPW10384183 (Thermistor)s"

Near TX-71, Bee Cave, TX 78738
Jimmy J.

Jimmy J.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to install previously diagnosed part. When installing the pivot clip I barely placed any pressure installing it and it snapped. Will need to order another pivot clip to complete the repair. Ive ordered two clips this time just in case. ; ordrng 2 W10919676 (Pivot clip)s

Near Cattail Cove, Hutto, TX 78634
Leonardo C.

Leonardo C.

DISHWASHER GE GSD4060V00SS Arrived on site to test unit for unit leaking. Test unit and couldn’t duplicate the issue no leaks present at this time. Customer said his ice maker Froze last week so it could of been water from the frozen line job complete.

Near Lavender Ln, Buda, TX 78610
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Arrived onsite for rc door not same as fc. Found fc gasket sucked in further. Ordering new fc gasket and rescheduling ; ordrng 1 W10136735 (Gasket)

Near Cantonata Dr, Leander, TX 78641
Clif L.

Clif L.

WINE COOLER WHIRLPOOL KUWS24RSSS01

Near Hi Cir S, Horseshoe Bay, TX 78657
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL ED2LHAXMB00 Arrived onsite for the refrigerator ice maker not making ice. During testing found that the infrared control was bad. Replaced control and ice maker cycle and filled with water. Complete

Near Owl Hollow Rd, San Marcos, TX 78666
Justin M.

Justin M.

WASHER KENMORE 796.4107231 Arrived on site for a front load washer that was throwing a UE error code. Upon arrival customer stated they could only wash very small loads and nothing that would absorb a lot of water. The error would only occur at the end of the cycle. I gained access to the stator and hall sensor and found both good. I could find no physical issue with shocks or harness. I put unit into test mode and ran an isolated high spin speed and could hear no abnormal sounds. Upon further inspection I found unit was un-level due to floor. The unit also had a dryer stacked on top and I found that the stacking kit had come lose allowing the dryer to slide around on top. I advised customer on my findings.

Near Neenah Cove, Austin, TX 78717
Justin M.

Justin M.

DISHWASHER GE PDP715SYN0FS Arrived on site for a dishwasher with a leak. Upon further inspection I found leak on wash pump. I installed new wash pump and tested unit. Unit no longer leaking. Call complete.

Near Richmond St, Cedar Park, TX 78613
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRF535SWHV02 Arrived on site to install previously diagnosed part. Removed filter head and installed new filter head. New filter head had a pinhole leak in the water tube. Ordering another filter head to return and complete the repair. ; ordrng 1 W11346623 (Filter head)

Near Fretboard St, Round Rock, TX 78664
James C.

James C.

MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site and installed new control. Set clock and tested operation. Unit tests good. Job complete

Near Rockport St, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for customer complaint of no ice, found E2 error code in diagnostic mode test 56. I reset control and ran ice harvest test 57, ice maker failed, I replaced ice maker, unit tested good and passed all tests

Near Middle Creek Dr, Buda, TX 78610
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS311SDHM05 Arrived on site and found rust on fresh food door and freezer door. Unit will need both doors to repair. ; ordrng 1 LW11258439 (DOOR FREEZER) and 1 LW11259517 (dor-fip)

Near Hartville Ct, Jarrell, TX 76537
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on job to replace ice container. After replacement test operation no ice dispensing. Found the impeller not locked in place spinning freely. Will need to replace motor and impeller. ; ordrng 1 WP63052-2 (impeller) and 1 WPW10317991 (motor)

Near Dripping Springs, TX
Jimmy J.

Jimmy J.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site to install previously diagnosed part. Removed LED driver module in freezer and installed new LED driver module. Lights came on in RC and FC. Job completed.

Near Bass Loop, Round Rock, TX 78665
David  Z.

David Z.

REFRIGERATOR KITCHENAID KBRC36FKS01 "Arrived on site to diagnose refrigerator freezing up in FC. Found evaporator completely frozen over. Checked bimetal and found bimetal separating. Checked defrost heater and found 86 ohm resistance, when it spec maxes out at 24 ohm. Call complete."

Near Leaning Rock Cir, Austin, TX 78730
Robert J.

Robert J.

DRYER WHIRLPOOL WED8740DW Arrived on job for complaints of dryer too hot. Found the vent a restriction not allowing proper air movement.

Near Nature View Loop, Driftwood, TX 78619
David  Z.

David Z.

WASHER MAYTAG MVWX655DW1 Arrived on site to install previously diagnosed parts to resolve banging basket. Installed new hub to correct. Retested. Unit is now operating as designed.

Near Vanguard St, Lakeway, TX 78734
Tommy O.

Tommy O.

DISHWASHER WHIRLPOOL MDB8959SKZ0 "Arrived onsite for dishwasher not draining, upon arrival found unit metal impeller broke. Ordering new drain pump. Removed metal bracket in the meantime to keep unit working.; ordrng 1 W11497943 (Drain)"

Near Brady Creek Wy, Leander, TX 78641