Arrived on site to look at model WRFF3436RZ00 for customer complaint of unit leaking. Found packing material in drain line. I used 1/4 inch hose and steamer to push clog through and made sure drain line in back was clear. Unit tested good.

Arrived on site. Informed customer of service call customer claims to have an extended warranty informed job got dispatched out of warranty and let customer know he will need to reach out to his warranty company and have call dispatched as extended warranty

"Arrived on site to apartment 1114 for dishwasher WDP540HAMZ4 with issues of not starting and leaking. Upon arrival, ran diagnostics and there are no saved error codes. Ran a test cycle and water began leaking from bottom center of sump. I replaced sump and motor. Test unit and is operating as designed. No leaks present. Job complete"

"WTW4816FW2: Removed and replaced agitator 285565, bolt w10772621, splutch cam kit W10721967, and drive belt wpw1000684 Ran auto test on washing machine; it filled, agitated, drained, and spun. Washer working as intended. No leaks at times of service. W10721967, W11239857."

Arrived on site to install previously diagnosed and ordered parts. I installed the heater and pump and motor. W11537778 W11416362. I reassembled and tested the unit and it is now operating as designed. No water leaks observed during service.

"Arrived on site for LF, RR and LR burners not working. Upon arrival, found no continuity from the switches when regulating. Next visit to replace control and 3 infinite switches. Ordering WPW10434452 switches (2) and WP3149404 switches (2). No parts replaced. Customer agreed to reschedule Dec 12th ; ordrng 2 WPW10434452 (Switches)s and 2 WP3149404 (Switches)s"

"Arrived to 4210 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

Arrived on site to install previously ordered parts. Installed tube kit W11750811 and added permagum 212643. Ran icemaker fill and fill correctly. Removed ice build up from evaporator fan. Unit is operating as designed. No leaks present. Job complete

Arrived on site to install previously diagnosed and ordered parts per previous technician. I installed the ui control and vent. I reassembled and tested the dishwasher and it is now operating as designed. No water leaks observed during service. WPW10428211 W11402115

"Arrived on site to inspect microwave model WMMS3130RS01 with multiple issue according to customer. The customer advised that the display is too dim, no heating properly, and end staying displayed for a few minutes after cycle completes. Upon further inspection, ran an output test with 2 cups of water and found the unit is heating properly. For the other two issues I referred to the user manual and control and confirmed the unit is operating as designed. I informed the customer that the display will automatically dim while in stand by and there is no way to change this. I also advised the customer on proper usage of the manual cooking and power settings. The microwave is operating as designed."

Arrived on site to inspect washer model MVW4505MW2 making loud noise and not starting cycle. Upon futher inspection I placed the unit into diagnostics and observed no error codes. I gained access to the underside of the machine and found gearcase oil dripping from the pulley shield and pooling on the floor. I replaced the failed gearcase and splutch. I resembled and tested the machine. The machine is now operating as designed. No water leaks observed during service.

"MED7020RF0 Arrived on site for a dryer making nosies. On arrival, I verified the nosies after taking apart the dryer I didn't see any issues. After putting the dryer back to getting and running it with the lid off .I saw the drum was lopsided. I'm ordering the drum and returning parts . Office ,please reschedule the client when parts arrives.; ordrng 1 W10381481 (Drum)"

"Arrived on site to diagnose a dishwasher that was not washing properly. Began by starting a normal wash cycle and observed that the unit was not filling with water. Verified the water supply under the sink and confirmed the supply valve was fully open. Removed the kickplate for further inspection and found the fill valve electrical connector completely disconnected. Reconnected the fill valve and ran a test cycle. After restoring the fill function, I found that the unit still was not draining at the end of the cycle. Inspected the drain line and discovered the knockout plug still intact inside the garbage disposal where the drain hose connects. Removed the knockout plug and reinstalled the drain line securely. Ran multiple test cycles to verify proper operation. The dishwasher is now filling, washing, and draining correctly. Unit tested good with no leaks present at this time. Job complete."

"Arrived on site for no ice. Diagnosed a failed fill tube heater allowing line to freeze,removed defective fill tube assembly,installed new fill tube assembly installed updated ui ran diagnostic icemaker passed harvest ran fill test passed no leaks. W11763848,w11515313"

Arrived on site to install previously ordered freezer door due to broken harness. I replaced the freezer door and reassembled parts. The unit is now operating as designed. No water leaks observed during service. LW11202405

Arrived on site to install ordered parts on a refrigerator WRS315SDHM12. I installed and tested the motor w11671282. Unit is operating as designed now. No leaks detected while on site.

Arrived on site for a venthood JXW8536HS0 with light hanging down. I verified the issue and installed the new light w11744508. Verified the lights and fan. Unit is operating as designed.

"Arrived on site , installed new freezer . Found harness wires on new door short on one and too long on the other . This is causing harness to bind up. Ordering new door . No water leaks detected at time of service call, to set return ; ordrng 1 W11577825 (Fz door)"

"Arrived on site for no cool fridge . Customer had fridge unplugged . Compressor pulling 4.8 amps . No frost pattern on evap. Fans running . Ordering compressor, evap,service port ,uv drier .r600 kit weigh 2hrs . Nomhooked up to any water . Call tomset return ; ordrng 1 W11572047 (Evap) and 1 W11578209 (Compressor) and 1 Serviceport and 1 Uvdrier and 1 R600kit and 1 Weigh2hrs"

"Arrived on site for dryer not heating . Found element coils broken . Replaced elemnt . Unit is now heating . But also got an error code of 6-1 unit was making alot of chiming and unable to delete error code . Replaced ACU. Reran diagnostics all checked normal. Ran temp checks , all checked normal. Job complete"

Arrived onsite for complaint of unit tripping the breaker. Tested unit and initiated a burnoff. Unit did not trip during preheat to 500f bake. Set cook time for 3 hrs for burnoff benefit. No parts advised maintenance on repair procedure. No signer available.

"Arrived on site to test unit WFG550S0LZ1 for oven not preheating. Upon arrival customer stated unit will light for a couple seconds before flame goes out. Engaged a bake cycle, found unit igniting but igniter continued sparking and flame was not detected causing gas valve to close. Replaced bake spark igniter (W11524031) and tested unit. Unit now sparks and flame is steady, igniter is no longer continuously sparking. Unit reached set temp and reignited properly. Unit is now running as designed, no gas leak detected, job complete."

Arrived on site for washer not completing spin cycle properly. On arrival i found f5e2 and f5e1 in diagnostic. I found latch not operating in test mode and replaced it with w11565030. Found washer working as designed with no leaks. Call complete

"Arrived onsite 4202 for unit with temp too cold issue, tenant saying the oven is too cold based on cooking performance and dial thermometer use. Calibrated to repair. Unit is now demonstrably operating within spec. No parts."

Arrived on site for cooktop being too hot. Customer says she has to wear a glove when cooking. Checked all burners and found normal blue flames with occasional orange flickering. Set all burners to low to check flame height. All working as normal. Explained front left and right burners are power burners and they will put out more heat. No problems found. Called tech line. Sent pictures agreed customer will need to lower flame for that size of pan. Call complete 21844886

Arrived on site for microwave/oven combo giving a burning smell whenever the microwave was used. Now the microwave doesn't turn on and the unit clicks whe. Door is opened. Removed oven from wall. Removed top panels and found thermal fuse open with wiring burnt going to it. Will need new harness. Reset for tues am. ; ordrng 1 W11731943 (Hanress)

Arrived on site for dryer not heating. Ran test and confirmed firmed unit does not have heat. Accessed control. Verified heater relay is closing. Removed front panel. Found heating element was open. Replaced heater. Vefified operation. Found the dryer does not have a good draft. Vent going from wall to outside is clogged. Will need to have vents cleaned. Left unit unplugged. Call complete.

Arrived on site for microwave door having a bad seal on the glass. Found the black rubber glue. Per Technical Service Pointer #: W11805702. Used straight edge and razor to cut that peice off. Checked operarion and unit is working. Referred to customer service for cosmetic issue as its passed 30 days. Call complete.

"Arrived on site for refrigerator displaying f8e8. Current temps are -2 and 35. Found this error is FBEB, ice maker sensor. Confirmed in test 7, we get ER. Removed freezer drawer. Removed icemaker and found wiring wasn't tucked into its place, so sensor wire got pulled and broken. Repaired wiring. Ran icemaker test. It cycles and fills. Code also reset and no longer showing. Call complete."

"Arrived onsite KOEC730SPS00 for the microwave door switch left side not consistently engaging reasonably. Made manual door adjustment, which improved proper tension. Demonstrated solution to customer and advised on best door use principles."

"Arrived on site for washer running the drain pump all the time. Control does not repsond. Customer unplugged. When power is applied the drain started on its own. Cancelled and found f8e1. Accessed control. Pressure hose and wiring are good. Customer said one day he put a small load and the washer filled the entire tub before he shut it off to not leak. Ran automatic test cycle and it passed. Spin did not sound good. Inspected underneath and confirmed gearcase is leaking oil. Cam teeth are worn, agitator does not come off. Actuator clogged. Test springs and suspension also not responding properly. Will need new control, gearcase, actuator, splutch, belt, agitator, suspension. Office will call to schedule. ; ordrng 1 W11454734 (Gearcase) and 1 W10902814 (Washplate) and 1 W10528947 (Hub) and 1 W11130362 (Suspension)"

"Arrived on site to test unit WTW4105SW0 for agitator disconnecting. Upon arrival customer showed agitator completely loose with retaining clips stripped. Replaced agitator assembly (W10836692) and verified secure fit with full engagement. Tested wash and spin cycles; agitator locks and operates correctly. Unit is now functioning as designed, no leaks detected, job complete."

Arrived onsite for washer WMVC55DW1 not going through cycle. Ran test and found actuator failure. Inspected underneath unit and found actuator arm broken as well as capacitor out of range. Replaced capacitor W11395618 and actuator W10913953. Tested and unit is now functioning properly. Job complete

Arrived on site for front right burner not working replaced damaged spring. Found igniter doesn't have the correct gap for sparking. Simmer cap was not sitting on the simmer flame spreader. A Simmer flame spreader was found underneath the front left burner. Correctly built the right front burner. Now all are working properly. Call complete.

"Arrived onsite Wtw8127lc2 for completing the loose basket repair. Replaced spin basket W11178227 and lock nut W11551646 for the issue of the control unresponsive secured all connections and cycled power, suspected cause of loose connection due to excessive vibration from the unsecured basket. Advised customer on repair and demonstrated restored spin performance in diagnostics. No leaks observed at time of service."

Arrived on site for unit leaking. Inspected unit removed back panel and ran test cycle found leaked is coming from drain pump. Gained access to drain pump and inspected found pump had a cracked in it causing it to leak. Replaced drain pump and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site to test unit for noise during agitation, tested unit found split slider and loose rotor, replaced slider and secured rotor properly and tested unit is now running as designed no leaks detected job complete installed W10734521"

"Arrived on site to test unit for broken bins, customer stated that top door bins broke off and fell to the bottom and broke it as well, replaced one bin but need another one to complete repair, ordering bin office to reschedule installed W11239961; ordrng 1 W11239961 (Bin)"

"Arrived on site to replace previously diagnosed control and harness, replaced and tested unit is now running as designed no leaks detected job complete installed W11243205, W10909703"

"Arrived on site to replace the upper and lower door interlock switches. Removed the microwave from the cabinet to gain proper access and carefully replaced both interlock assemblies. Reassembled the unit and secured it back in place. Tested operation by heating a cup of water for 30 seconds, repeated 5 times to ensure consistent performance. Each test cycle completed successfully, and the water heated properly every time. Unit is operating as designed. Job complete."

"Arrived on site for no ice. Tested water dispenser water trickling out,removed filter tested water dispenser good water flow,ran diagnostic icemaker passed harvest,ran fill test passed diagnosed a defective filter customer will need to replace filter. No one available for signature."

"Arrived on site. Unit running through a defrost cycle at time of visit,checked freezer temp reading 5 uploaded pic, ice bin full,found a defective led module in fresh food section. Ran diagnostic all test passed,replaced defective top left back module all leds working as designed. W11632139; used 1 W11632139 (Module) from stock"

Arrived on site for ice machine not producing ice. Ran diagnostics and water is not recirculating over chill plate . Found pump not plugged in . Reinstalled connection. Ran diagnostics. All checked normal. Ran normal. Ran normal. Cycle and started to make a slab of ice . Nomwater leaks detected at time of service. Job complete

"Arrived on site for dishwasher not functioning properly. Existing damage to cabinet, picture taken. Customer said a different company replaced the heater and There was a burning smell. Found lower rack wheels are falling off, plastic melted onto heater but it has since been cleaned. Ran diagnostics and found no error codes. Automatic test cycle showed the diverter and motor were making a strange noise. Replaced sump assembly and all 4 lower rack wheels. Verified operation. Call complete."

"Arrived on site to inspect washer WFW560CHW4 noises. Upon further inspection, the customer advised that the unit operated properly approximately two days after its most recent repair, and then it began to make the noises again. The customer provided a video of the noise, which sounded like metal on metal squeaking noises during the spin cycle. I placed the unit into diagnostics, showing no error codes and tested. The unit operated as designed. The customer provided 5 towels, and I performed a test on the Quick cycle and the unit it completed the cycle and did not duplicate the noise. I removed the rear panel to inspect the rotor and stator and found where the rotor bolt has been rubbing on the back panel. The rear panel has an indention at the spot of the rotor bolt, so I adjusted the panel and placed a sound pad (W11113654) from my van stock in the area of the panel where the rotor bolt is rubbing. I performed one more test cycle in diagnostics, and the unit is operating as designed with no unusual noises duplicated. I recommended that the customer perform more wash loads and monitor the unit, and report any abnormal noises. Unit is currently operating as designed, and no water leaks were observed during service, job completed. W11113654"

"Arrived on site to follow up on refrigerator KRFC704FPS07 making a normal noise and not dispensing ice. Found what looked like melted ice or water spray in the ice bin, causing clumping. Fill tube may be deformed, causing spray; ordered Left RC door to resolve. Removed rear cover to reinvestigate cooling noise. Found two cap tube lines touching rear panel; adjusted tubing and lines to prevent rubbing. Wiggle-tested condenser fan with no noise. Original noise from last visit not present during service. Customer to send video if noise recurs and will update parts order if needed. At this time, ordered RC door; customer will follow up with DZ about abnormal noises. NO WATER LEAKS OBSERVED DURING SERVICE.; ordrng 1 W11610996 (Left RC door)"

"Arrived on site to diagnose refrigerator WRS315SDHM12 with ice getting stuck. Customer would often get cubes stuck in the ice chute, and sometimes in the door. Adjusted the level of the unit to lean to the back, which keeps the bulk of the ice in the rear of the bin. Shifted the ice back and tested after leveling, and found proper dispensing. Unit working as designed. No water leaks observed."

"Arrived on site for not dispensing ice. Removed ice container found spring decompressed in shaft due to build up,removed ice build up defrosted shaft,spring and coupler. Dried all components added grease to auger motor,shaft,spring and coupler reassembled tested ice dispenser unit working as designed. Wp542637; used 1 Wp542637 (Grease) from stock"

"Arrived on site for not dispensing water. Diagnosed frozen water line,defrosted lines changed settings ran water dispenser unit working as designed."

"Arrived on site to diagnose washer WTW8127LW2 that was vibrating / banging when spinning sometimes. Customer was concerned there may be an issue with the unit / function. Checked the suspension, balance ring, hub / spanner and all other items that may cause vibration. All passed normal function check. Ran unit in high speed spin, and found no abnormal vibration. Basket stayed centered on its axis when spinning. Advised the customer on loading and stressed the critical nature of making sure weight is evenly distributed on all sides, or clumps will cause banging. Unit is working as designed with no issues found. Call completed. NO WATER LEAKS OBSERVED DURING SERVICE."

"KUIX535HPS02 Arrived on site for a stand-alone icemaker powering on and off. On arrival, the client stated the icemaker is working now that he moved it around, and it started working. Also, another service company taped on the top of it, and it started working. Further inspection I found that the control board will need to be replaced for having a loose relay.I ordered the control board and rescheduled the client for 12/10/25 no water leaks visible from the main water supply. ; ordrng 1 W11034363 (Control board)"

Arrived on site to repair previously diagnosed issue. Units thrmst fix WP8557403 needs to be replaced. Made repair and replaced thrnst fix and tested. Unit is now functioning properly and as designed to job completed

"Arrived on site for unit not making ice. Upon arrival, found ice bucket stuck and ice dispenser sound like its jammed. Proceeded to inspect ice bucket and found front face coming apart. Showed customer before servicing. Picture attached. Suspecting valve is weeping. Customer is unable to unplug unit before arrival. Next technician will need to steam out ice buildup. Ordering W11185686 ice container. Weighing call for 2 hours due to heavy ice buildup inside ice room. No parts replaced. Ice maker function shut off. No water leaks detected at this time. Customer had to attend to dog. No signature. Customer agreed to reschedule Dec 11th AM appointment only. ; ordrng 1 W11185686 (Ice container)"

Arrived on site for a refrigerator model W8TXNGZBB01 that is not cooling. Inspected unit and work area. The customer advised that the unit just completely lost bits.Cool and has been out for about a week. I gained access to the freezer section and found it barely cooling and not even attempt refrigeration temperatures. I gained access to the evaporator and found an ice ball on the evaporator indicating a loss of refrigerant or an inefficient compressor. I gained access to the compressor and found it to touch. The unit will need to kn sealed system equipment for repair. The office will need to get authorization for repair and contact the customer about a return date due to several out of stock and PSP items. ; ordrng 1 W10822653 (Compressor) and 1 WP2263920 (Evaporator) and 1 W10585741 (Precooler) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve)

Arrived on site for start button not working. Inspected unit found start button not working. Unit co trolley has failed. Replaced control w11683480 and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"WFE525S0JS3 Arrived on site for a range with a damaged cooktop. On arrival, I verified the damage on the cooktop. I replaced the cooktop and tested product works as it's designed."

"Arrived to unit 1410 for unit not cooling. Upon arrival, heard buzzing noise from compressor. Proceeded to check amp draw on compressor and read 9.1 amps. Proceeded to replace WPW10197428 start device. Plugged unit back and still same issue with same amp draw. Unit needs sealed system repair. Weighing call for 2 hours. Unit is R600. Ordering W11727248 compressor, W11578004 evaporator, WPW10143759 UV drier and W11506635 access valve. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11727248 (Compressor) and 1 W11578004 (Evaporator) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve) and 1 2hours (2 hours) and 1 R600 (R600) and 1 Nitrogen (Nitrogen)"

Arrived on site to look at model WTW4855HW3 for customer complaint of unit not driving after washing a large blanket and another article of clothing. Unit passed all diagnostic tests. Informed customer to wash like items with like items and not overload unit. Unit tested good no leaks at time of service.

"Arrived on site to replace previously diagnosed parts on model WTW8127LC1. I replaced bezel and rotor screw. Ran dlms calibration and tested, unit tested good. Parts used w11550898 and w10752189"

Arrived on site to look at model MVW4505MW2 for customer complaint of unit not finishing cycles. Found customer washed sheets and unit walked out on the due to unbalanced load. I ran full diagnostic test cycle. Unit tested good with no leaks at time of service. Instructed Customer on proper use.

"MRFF4236RZ01 Arrived on site for a refrigerator too cold in the rc. On arrival, I verified the rc was getting to cold. It's freezing the water lines and the filer housing. I could hear the damper failing. The client stated that after defrosting the refrigerator. The water despenser worked, but the icemaker didn't. I tried to test the icemaker but no response. I'm ordering the icemaker, and returning parts will be needed. I rescheduled the client for 12/10/25 . No water leaks visible from main water supply. ; ordrng 1 W11692144 (Icemaker)"

"WDF530PAYM3 Arrived on site for a dishwasher, not adding water. On arrival, I verified the issue was a failed water valve. I replaced the water and then tested it added water. I found more issues with the dishwasher the display is not responding to the touch, and the pump motor has failed. I ordered the ui control, and control board. Returning parts will be needed. Office, please reschedule the client for the soonest availability. No water leaks are visible from the main water supply. ; ordrng 1 WPW10629167 (Ui control) and 1 W10473200 (Control board)"

"Arrived to unit 1518 for unit not cooling. Upon arrival, heard buzzing noise from compressor. Proceeded to check amp draw on compressor and read 9.3 amps. Proceeded to replace WPW10197428 start device. Plugged unit back and still same issue with same amp draw. Unit needs sealed system repair. Weighing call for 2 hours. Unit is R600. Ordering W11727248 compressor, W11578004 evaporator, WPW10143759 UV drier and W11506635 access valve. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11727248 (Compressor) and 1 R600 (R600) and 1 2hours (2 hours) and 1 Nitrogen (Nitrogen) and 1 W11578004 (Evaporator) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve)"

"Arrived on site for water dispenser, not dispensing water. Inspected unit found water dispenser is not working as well as icemaker dispenser. Remove filter from housing and then water stated dispensing properly. Recommended customer replace his filter customer agreed to replace his filter. No leaks present at this time job completed"

"Arrived on site to test unit for noise, tested unit found a loud squealing coming from the rear bearings, replaced all parts from repair kit and tested unit is now running as designed no leaks detected job complete installed 4392064"

"Arrived on site to inspect refrigerator WRMF3636RV00 ice maker not making ice. Upon further inspection, I found the ice bin full of ice and the ice maker tray full of ice. The customer advised that last week they found no ice in the bin, so they cycled power to the unit to reset the controls, and the ice maker began to make ice and has since then. I tested temps in the icebox and found it at 6 degrees. I tested the ice maker, and it harvested and filled as designed. I recommended that the customer monitor the unit and, if it fails again to call it in for service, at which time we will need to contact the manufacturer for recommendations. Unit is operating as designed, and no water leaks observed during service, job completed."

Arrived on site to inspect cooktop not turning on. Upon futher inspection I verified proper incoming voltage. I measured outgoing voltage and measured 0 volts to the ui. I replaced the main control (large) and reassembled and tested the unit and found there was an error for an open NTC for the left rear burner F0EC. I checked the connection and verified the NTC was good. I am ordering another control and element and scheduling for 12/10. W11741354 W11560534; ordrng 1 W11560534 (Element rear left) and 1 W11741354 (Large module)

Arrived onsite for unit making noise. When plugged in it found the unit to drain constantly. Went into diagnostics and found a F3E1 pressure sensor failure present. In order to repair a W11607637 cntrl is needed. Will be ordering and office to RS.Occ; ordrng 1 W11607637 (Cntrl)

"Arrived on site to diagnose induction cooktop not recognizing certain pieces of cookware. Tested all burners and verified that the pots and pans the customer reported issues with were not being detected by the cooktop. Found that the cookware in question was too small in diameter for the induction sensors to register properly. Placed the smaller cookware on the burners and documented each with photos to show Techline the size comparison and how the sensors were not engaging due to insufficient surface area. Sent all photos to Techline for review. Contacted Techline and provided them with the testing results and images. Techline confirmed that the unit is operating as designed. All burners respond correctly with appropriately sized cookware, and only the undersized pieces fail to activate because they do not meet the minimum size requirement for the induction sensors. Per Techline, no mechanical or electrical issues are present. Unit is working as designed. Job complete. 21826619"

"Arrived on site to diagnose a dishwasher making noise while running. Tested the unit and found that the Pro Wash and Tough cycles were not responding on the console. Entered diagnostics and retrieved F8E2 Fill Valve Problem. During testing, the unit filled with water but did not reach the proper fill level. Once the wash motor engaged, it produced a loud noise, which is consistent with the pump running with insufficient water. Based on the findings, the dishwasher will require a new console, new fill valve, and a new sump and motor assembly to correct the non-responsive buttons, restore proper water levels, and eliminate the noise. The office will order the necessary parts and reschedule the return visit once all components are available.; ordrng 1 W11622505 (Console)"

"Arrived on site to diagnose a dishwasher that is not washing correctly. Tested the unit and confirmed it is filling with water and attempting to advance through the cycles, but the spray arms are not circulating water. Entered diagnostics mode and retrieved error code F4E3 wash motor failure. This indicates the wash motor is not engaging to circulate water throughout the tub. Unit will require a new sump and motor assembly for proper operation. Ordering the necessary parts and rescheduling the return visit for Thursday per the customers request.; saved tckt"

Arrived onsite for unit not draining. I found the drain pump running but no water pulling. I found the disposal knockout not present but found the drain connection from the disposal to the dishwasher connector collapsed. Will need to order a drain line for repair ordering 8269144A DRN HOSE. Set for return Friday 12/12/25Occ; ordrng 1 8269144A (DRN HOSE)

"Arrived on site to diagnose a dishwasher that is not washing correctly. Tested the unit and confirmed it is filling with water and attempting to advance through the cycles, but the spray arms are not circulating water. Entered diagnostics mode and retrieved error code F43 wash motor failure. This indicates the wash motor is not engaging to circulate water throughout the tub.Unit will require a new sump and motor assembly for proper operation. Ordering the necessary parts and rescheduling the return visit for Thursday per the customers request.; ordrng 1 W11613479 (Sump and motor)"

"Arrived on site to diagnose cooktop with 3 out of 6 burners not igniting. Tested the unit and confirmed that the right-side burners were not igniting consistently. Removed the cooktop cover to gain access to the spark module and inspected all wiring and connections. Found multiple loose connections at the spark module preventing proper ignition. Secured and tightened all connections. Reassembled the unit and retested all burners. All six burners are now igniting properly with strong, consistent spark. No further issues observed."

Arrived on site to test unit for oven not heating correctly. Test unit and found lower error code. Replaced blower test unit and unit test good job complete.

"Arrived on site to diagnose an oven that was not cooking properly and was not reaching the correct temperature.Began by testing the unit and found that the temperature sensor was reading 99?F at room temperature, which is outside the normal range. Performed a further test on the sensor and confirmed that the sensor was faulty. Proceed to replace the oven temperature sensor. After installation, tested the unit by running a preheat cycle. The oven preheated correctly and reached the proper set temperature with no issues. All functions are operating as designed at this time. Job complete."

"Arrived on site for dishwasher model KDPM604KPS3 not dispensing soap. Inspected unit and work area. Customer advised everything else works but soap dispenser door not opening. Ran diagnostics: no stored error codes. Ran auto test: dispenser door sounded like it opened but did not, indicating mechanical failure in dispenser. Replaced dispenser W11412300 assembly and tested unit. Unit works and operates as designed with no leaks present during service. Call complete."

"Arrived on site for a refrigerator model ED5VHEXTB01 that is leaking water onto the floor. Inspected unit and work area. The customer advised that water seems to leak out of the freezer section onto the floor. I found ice build up on the floor in the freezer section, leading from the drip tray under the evaporator. I found the a drain tube frozen over causing the issue. I steamed out the excess ice filled up and cleared debris from the drain tube. I tested the unit and found the unit to begin to work and operate as designed. Call complete. No parts were installed and no leaks were detected during service."

"Arrived on site for electric oven model KOSC504PPS01 making abnormal noises. Inspected unit and work area. Customer reported previous technician tightened nut on convection fan drive shaft, but it loosened within an hour. Confirmed complaint; found fan blade slightly bowed and wobbling on shaft. Visually inspected fan motor shaftno stripping on shaft, but nut was stripped. Replaced fan blade W11752199 and nut W11766498; tightened nut securely. Ran convection bake cycle for 30 minutes, then re-accessed fan. Fan and nut remained properly secured on drive shaft. Unit now operates as designed. Call complete."

"Arrived on site to replace previously diagnosed front glass, inside glass, handle, handle brackets, handle screws, badge, oven sensor and oven igniter, replaced parts and tested unit is now running as designed no leaks detected job complete installed WPW10181976, W11590194, W11620705, W11620489, W11620704, W11712435, W11717709, W11178521"

"Arrived on site for freezer section not cooling. Found refrigerator at 35, freezer at 17f. About 30 in icemaker compartment. Fans are working properly. Removed evaporator cover and confirmed unit has a sealed system issue. Ordering compressor and evaporators for return visit. Office will call to schedule. ; ordrng 1 W10832994 (Compressor) and 1 WPW10608485 (Evaporator) and 1 W11492867 (Refrigerator evaporator) and 1 W11506635 (Acess valve) and 1 WPW10143759 (Uv drier)"

"Arrived on site to test unit for not working properly tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11603810"

"Arrived on site to replace previously diagnosed rotor, replaced rotor and tested unit is now running as designed no leaks detected job complete installed W10915701"

"Arrived on site to test unit for not working properly, tested unit found slider not engaging properly, attempted to remove rotor to inspect slider but the screw is stripped, and noticed that gear case is leaking oil, will need to drill out the screw and replaced gearcase, slider, clutch, rotor and wash plate if needed, ordering parts rescheduled for 12/15; ordrng 1 W11260238 (Rotor) and 1 W11449841 (Gearcase) and 1 W10902814 (Wash plate)"

"Arrived on site to replace previously diagnosed spring and coupler, replaced and tested unit is now running as designed no leaks detected job complete installed WP2220458, W10852956"

"Arrived on site to test unit for not working properly, tested unit found failed wash motor, replaced sump and tested unit is now running as designed no leaks detected job complete installed W11613480"

"Arrived on site to install previously diagnosed and ordered parts. Due to the 3 way valve not opening properly and a possible restriction, I removed and replaced the UV dye drier and 3 way valve body and vacuumed the system. Pressures held at -30/0 psi and I installed 4.5oz of R134a refrigerant. I tested the system in diagnostics test 10 and monitored my gauges. In subtest 5 of test 10, my pressures were at -1/125 psi. I advised the customer of the pressure readings, and the air blowing from the RC vents was cold. I recommended that the customer monitor the unit and allow approximately 48 hours to be completely cool. Unit is operating as designed, and no water leaks observed during service, job completed. WPW10143759, W10545670"

"Arrived on site for motor making a noise, found motor scrapping as it turns by hand. Removed fan blade and it checks good. Replaced motor. Verified operation. Working normally. Call complete. W10416839"

Arrived on site with new light switch. Replaced freezer light switch and verified operarion. Call complete. W11123941

"WFES3030RS0 Arrived on site for a range tripping breaker again. On arrival, I verified the issue range tripping breaker. The client stated he only used the oven four times after I repaired it, and then last week, it tripped the breaker . I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I took amp draw only oven on it was 14.67 with all burners on high and oven on it was 41.97. I rewired the ground wire back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity, and voltage readings were correct product works as it's designed with no parts used . I recommended that the client contact the gfci breaker company for information on the correct gfci breaker for the range. I also recommended leaving the oven on for one hour. Calling Whirlpool Safety to notify my findings. Case#21787392"

"MED4500MW0 Arrived on site for a dryer making nosies. On arrival, I verified the nosies further inspection I found the pully and rollers have failed. I installed the repair kit then tested product is working as its designed no nosies."

"Arrived on site for washer.Hmm, that needed a new pressure switch. On arrival reconfirmed issue and install w p w 10268911, then reassembled and tested washer and found it working as designed with no leaks call complete."

Arrivec on site for dishwasher wroth broken dispenser. On arrival confirmed failure amd found latch to dispenser broken. Replaced wpw10199696 dispenser and found dishwasher working as designed with no leaks. Call complete

"Arrived on site to diagnose ice machine KUIX535HPS02 producing small ice. Tested the fill and found water barely dripping into the unit despite good supply pressure. Replaced the inlet valve with a new water inlet valve to resolve the issue. Noted the supply line was difficult to remove from the press fitting and had to be forcefully detached. After reassembly, the supply line to the valve dripped, so I cut off water to the unit and ordered a new supply line. Set return visit for 12/15. ; ordrng 1 W11690162 (Inlet Tube) and 1 W10897719 (Inlet Valve) and 1 W11266112 (Filter Head)"

"Arrived onsite for WTW5000DW0, with incompatible gearcase partial install. replaced the gearcase w11454734, and completed reassembly. Tested unit for function and found all operating as designed. No leaks at time of service. Documented preexisting tile condition in work area."

"Arrived on site for dishwasher not filling with water. Ran diagnostics and found F6e4, f5e2. Cleared codes. Ran test and confirmed water does not come in, inspected and found wiring to water valve broken, wiring to the float broken and the ground wire broken. Cut out and repaired wiring under the machine. Ran automatic test cycle. All working. No leaks. Call complete."

Arrived on site to test unit for unit tripping breaker. Turned oven on to 500? and unit pre heated correctly with out tripping breaker tried calling Techline but they were closed due to training

"Arrived on site to look at model WED4815EW0 for customer complaint of unit making loud noise. Found issue with the idler and roller. I replaced repair kit, unit tested good. Part used 4392065"

Arrived onsite for dishwasher WDT730HAMZ1 needing door handle attached. Secured handle and took pic. Job complete

Arrived onsite for refrigerator HRD2913264 not making ice. Tested and reset unit. Found motor harvest passed and filled. Customer will monitor for 24hrs and report back to maintenance. Job complete