Service History 209

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cedar Park, TX 78613
David S
Job Details: 06/16/2021
"Onsite for SS repair. Gained access to compressor, punctured the drier and found no pressures. Removed condenser and found no refrigerant. Removed suction line and found refrigerant trapped on suction side of compressor indicating the compressor is not pumping properly. Installed new compressor, drier, and access valve. Ran a push pull test, compressor ran for 3 seconds and shut off. Ohmed compressor and found start windings open. The new compressor has failed and need to order new compressor. Office to reschedule when part availability is known. ; ordrng 1 WPW10143759 (Uv drier) and 1 WPW10507886 (Compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Leander, TX 78641
David S
Job Details: 06/16/2021
"2 degrees in FCOnsite for unit stopped making ice again. Tested IM harvest, fill, thermistor-all good. FC 2 degrees. Temp inside IM went no lower than 40 degrees. No signs of any defrost issues. IM fan intermittently working. At chassis harness, found 7.1 vdc for IM fan. Toggled IM fan on and off in diagnostics and found voltage turning on and off. Ordering new IM fan.; ordrng 1 W10846539 (Ice box fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF606ESS01
Near Leander, TX 78645
Justin
Job Details: 06/16/2021
Arrived on site to install previously diagnosed parts. Upon arrival the customer stated that the door alarm issue has not occurred again since last service. We installed the new LED module. The unit began working as designed. (We used part W10695459 from job 302716).
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2431NF0A
Near Killeen, TX 76543
Al
Job Details: 06/16/2021
Arrived on site and inspected dishwasher that was backfilling after a recent repair from another company.Confirmed the complaint and found the drain hose was stretched from the cabinet to the garbage disposal.I created a drain loop to prevent the malfunctions and unit tested as designed.Customer satisfied.JOB COMPLETE
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Pflugerville, TX 78660
Wesley
Job Details: 06/16/2021
Arrived onsite for noise during spin. Gearcase checks good. Lubricated belt t keep from screeching. Unit is now operating as designed.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Dripping Springs, TX 78620
Kevin
Job Details: 06/16/2021
"Arrived on site and inspected Cooktop and Found gas valve is on at source but there is no gas at burners. Removed screw cover on regulator and found it is stuck closed freed up diaphragm and all burners are now working. Took one picture of all burners on, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Austin, TX 78737
Jacob
Job Details: 06/16/2021
Arrived onsite for unit not cooling still in the refrigerator. Looked at the back on the evaporator cover and Saw a little bit of ice. Called tech line. Had me go through diagnostics and in test 28. Everything checks good. Said it could be an air flow issue with the evaporator. The fan in the evaporator checked good. Said the ice buildup could be an issue and try the unit in defrost mode. Spoke with Anthony got Sr#7731015650. Tested the defrost mode in diagnostics and can hear the defrost working. Ordered parts. Office to reschedule ; ordrng 1 W11314429 (PANEL UI) and 1 W11395639 (COVER EVAPORATOR ) and 1 W11450890 (MAIN CONTROL )
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Bastrop, TX 78602
Matthew
Job Details: 06/16/2021
Arrived onsite for refrigerator water dispenser working intermittently. Upon arrival tested unit and dispenser is functioning properly. Valve is energizing and dispenser pad is working. Customer explained that when dispensing stops she removes filter and water dispensing is restored. This seems to be a water pressure issue. Pressure is being released when filter is removed and allowing water to flow again. Manually adjusted source valve to monitor for improvement. If unsuccessful customer may need a Reducer regulator and water line to to control the pressure. Regulator W10786952 and tube 8212547RP.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Blanco, TX 78606
Robert
Job Details: 06/16/2021
Arrived on job for complaints of no ice found the icemaker not working. Replaced icemaker and test. No leaks detected at time of service
We serviced a
GE DISHWASHER
Model GSD2100V55BB
Near Meadowlakes, TX 78654
Cliff
Job Details: 06/16/2021
Arrived on site to diagnose a dishwasher that is not draining. Found no mechanical failures to unit at this time. Advised homeowner garbage disposal must be ran anytime food is in it to prevent water from backflowing into dishwasher. No further repairs needed and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 06/16/2021
Arrived on site to diagnose a washer that is not cycling properly. Found wiring connector for latch assembly not fully connected to control. Rewired latch properly and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Buda, TX 78610
Jacob
Job Details: 06/16/2021
Arrived onsite for unit not dispensing water or dispensing ice. Heard the unit dispensing water for ice maker. Checked voltage from the control board on the back of the unit. Voltage did not seem correct. Went ahead ordered new control. Spoke with SW to help with diagnose. Rescheduled with customer ; ordrng 1 W11043763 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Leander, TX 78641
Kayman
Job Details: 06/16/2021
Arrived onsite for refrigerator not dispensing ice. Upon inspection I found the unit is producing and dispensing ice ads designed but the customer has concerns because ice will intermittently fall out of the chute and onto the floor when not in use. I advised the customer that ice may be getting stuck in between the chute and ice door and when it melts it will fall out. The unit is otherwise working as designed and no leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Austin, TX 78745
Jacob
Job Details: 06/16/2021
Arrived onsite for unit not getting to the agitating stage of the wash. Got pic of lease agreement. Put unit In diagnostics got F7E5 Shifter fault. Looked at the actuator and found that the connector some how worked its way out of the actuator plug in. Plugged the connector back on to the actuator. Tested unit with clothes in normal wash. Unit filled and got to the agitating stage. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/16/2021
"Arrived on site for ice maker leaking water. Inspected unit and work area. Advanced cycle ice maker and monitored operation. Found no overfilling and pressure was to ice maker. Found a faint hammer sound at end of fill cycle, indicating a bad inlet valve. Gained access to inlet valve and installed new. Tested water dispenser operation. All tested good, no water leaks detected."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US1A
Near Georgetown, TX 78626
Tommy
Job Details: 06/16/2021
Arrived onsite for dishwasher not cleaning dishes. Upon arrival found unit heats drains and fills unit wash motor is dead receiving voltage but inactive. Office to reschedule upon arrival of motor.; ordrng 1 5304519906 (Motor)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ1
Near Georgetown, TX 78626
Tommy
Job Details: 06/16/2021
Arrived onsite for microwave not heating. Upon arrival found unit diode was blown. Checked wiring didnt see any substantial damaged.Replaced diode and tested. Unit is now operating as designed
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near New Braunfels, TX 78130
Noah D
Job Details: 06/16/2021
"Arrived on site to inspect unit for not filling correctly and found the valve not engaging, replaced valve and lid. All functions returned. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78747
Luis
Job Details: 06/16/2021
"Arrived on site. Removed evaporator cover found traces of oil on manufacture weld joint on fresh food evaporator,replaced evaporator and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good"
We serviced a
WHIRLPOOL WASHER
Model WFW8640BW2
Near Austin, TX 78759
Scott
Job Details: 06/16/2021
"Arrived on site ,replaced water valve . Ran diagnostics, all checked normal normal no water leaks detected at time of service.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Leander, TX 78641
Kayman
Job Details: 06/16/2021
Arrived onsite for range/oven with suspected gas leak. Upon inspection I found the ignitor drawing about 4 amps and ignited the gas burner as designed. I used the provided gas leak detector on the burners and valve stem but the detector did not detect any leaks. I found the flames at correct size and color. The customer had concerns with the ovens CO2 levels. I explained that the oven will put off co2 during heating and especially preheat because the burner stays on longer during cycles. But the co2 test would need to be done above the range near the console at the flues and not near the oven door or inside the oven. It is also recommended to run the hood fan while using the oven to ensure any excess co2 Is vented out. I also recommended getting a co2 detector and mounting it 20 to 30 feet over a doorway if there are still concerns. The oven is working as designed at this time and no gas leaks were detected during time of service.
We serviced a
KITCHENAID VENTHOOD
Model KVWB606DSS2
Near Lago Vista, TX 78645
Justin
Job Details: 06/16/2021
Arrived on site to install previously diagnosed parts. Ran unit for quite some time and it is no longer making a sound at the time of service. Upon further inspection I found unit not screwed in on the upper middle shaft and a small gap there too. I advised the customer of this and how it can possibly cause a small rattle.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near New Braunfels, TX 78130
Noah D
Job Details: 06/16/2021
"Arrived on site to inspect unit for not draining correctly, upon inspection found the unit was full of damp towels, the customer did not feel the unit was draining correctly, tested drain pump with no issues, replaced control board due to pressure sensor issues. Instructed customer on use with all loads. Complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Blanco, TX 78606
Robert
Job Details: 06/16/2021
Arrived on job to replace previously damaged parts. After replacement test operation. No leaks detected at time of service
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Blanco, TX 78606
Robert
Job Details: 06/16/2021
Arrived on job for complaints of no power. Found the UI not responding. Replaced UI and test
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS01
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 06/16/2021
Arrived on site to diagnose a refrigerator that is frosting in the fc. Found small gaps in liner and sealed gaps with food grade silicone. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near San Marcos, TX 78666
Andrew
Job Details: 06/16/2021
"Arrived on site to test unit for not dispensing ice. Found ice bin was frozen into place. Removed ice bin and found ice accumulated everywhere. Removed ice and ice maker. Found fill cup was frozen over. Fill tube was frozen over. Also found what appears to be a leak from filter head. And water accumulation on lower RC. Found water pressure was 72psi. Recommend installing a regulator, replacing fill tube, valve, filter head and ice maker. Handle was damaged on RC left door since move in. Needing new handle. Also need to replace ice container due to plastic yoke being stripped on rear side. Office to reschedule.; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve) and 1 W11045129 (handle) and 1 W11185686 (ice-contnr)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78746
David Z
Job Details: 06/16/2021
Arrived on site to diagnose washer that was banging around and walking. I checked the unit and found play in the basket and you can wiggle it on the gearcase shaft. Found failed hub. Removed hub and replaced. Calibrated unit with new hub. All is working as designed. No water leaks found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, TX 78664
Wesley
Job Details: 06/16/2021
Aries onsite ad replaced the broken water line and heater assembly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, TX 78665
Tommy
Job Details: 06/16/2021
"Arrived onsite for rc making loud noise. Upon arrival found unit rc evap frosted over. Unit cover and drain pan damaged and bowed. Unit will require drain pan, cover, support and rc fan and thermistor. Job Completed."
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Georgetown, TX 78633
Lou
Job Details: 06/16/2021
"Arrived on site to inspect dryer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F70. Cancelled diagnostics and ran the unit in a normal load cycle and tested voltage at the control. Unit is getting 240V. I removed and replaced the main control and retested and unit is operating as designed. No lint observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 06/16/2021
Arrived on site to install previously diagnosed parts. Removed RC door and installed new RC door. Mounted new name plate and had the customer inspect. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Killeen, TX 76549
Al
Job Details: 06/16/2021
Arrived on site and inspected range with latch issues.Confirmed the complaint and found the unit wouldnt allow the customer to make any selections.Removed and replaced the latch assembly and unit tested as designed.Customer satisfied.JOB COMPLETE
We serviced a
FRIGIDAIRE OVEN
Model PLEB30S9FCD
Near Kempner, TX 76539
Al
Job Details: 06/16/2021
"Arrived on site and inspected wall oven not reaching temperature.Confirmed the complaint and put the unit on 350 and started the unit and found the elements were getting warm, but never reached temperature.Attempted to pul the single wall oven from the cabinet, but the screws were screwed in so tight the heads snapped locking the unit inside the cabinet.Called SW who confirmed the unit needed to be uninstalled in order for technicians to access the necessary parts and repair the unit.Ordering authorization for a 2nd technician.Returning with all previously ordered parts.Office to schedule return services due to unit locked into the cabinet.Needs more work ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78717
David S
Job Details: 06/16/2021
"Onsite to install previously diagnosed parts. Replaced motor and sump assy. Reassembled, ran diag test, unit fills, washes, heats and drains. No leaks before or after repair. Unit functioning as designed. Call complete. Informed customer to fix tile underneath dishwasher to raise feet up allowing for easier removal and proper installation procedures. See sd quick pics"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD618ESS01
Near Austin, TX 78731
David Z
Job Details: 06/16/2021
"Arrived on site to install new trim pieces to replace damaged trim pieces from install and transport. Install new right side trim post, and vent cover. Assisted customer in getting unit leveled and adjusted properly due to not being performed at install. Unit is now working as designed and properly installed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY03
Near Georgetown, TX 78633
Lou
Job Details: 06/15/2021
"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=24 degrees & RC=46 degrees. I removed the FC evap cover and found the coils 1/2 frosted and the RC evap had no frost pattern. I found the suction line and capillary tube badly corroded. I inspected the compressor and found it warm and operating. While inspecting the RC evaporator, the 3way valve switched over to the RC evaporator and refrigerant began to blow out of the cabinet from the suction line/cap tube. I contacted techline and spoke to Andrew and advised of the complaint and my findings.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Hutto, TX 78634
Jimmy J.
Job Details: 06/15/2021
Arrived on site for CSI combo mw door not closing. Interlocks clicking as designed. Removed door and installed new door. Microwave still not recognizing when door is closed. Removed microwave hinges and found hinges I was sent with were for the oven and not the microwave door. Ordering microwave hinges to return and complete the repair. Will return with all parts JIC. ; ordrng 2 W10874474 (Microwave hinge)s
We serviced a
WHIRLPOOL WINE COOLER
Model WUW35X24DS01
Near Leander, TX 78741
Tommy
Job Details: 06/15/2021
Arrived onsite for wine cooler beeping. Upon arrival found unit was also struggling to cool. Tested voltage and found control neutral was not operating correctly. Unit will require new control. ; ordrng 1 W11484599 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ3
Near Austin, TX 78724
Matthew
Job Details: 06/15/2021
Arrived onsite to replace previously diagnosed parts. Replaced cavity thermostat. Tested unit and unit is functioning properly. Heated water multiple times. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ06
Near New Braunfels, TX 78132
Andrew
Job Details: 06/15/2021
"Arrived on site to test unit for RC freezing food. Customer stated food was freezing when placed directly in front of damper. Advised customer on proper product placement. Also advised customer of blocking air flow areas to prevent future freezing. Also advised against placing items directly in front of damper and not to place tall items near RC thermistor. Replaced RC thermistor, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Hutto, TX 78634
David S
Job Details: 06/15/2021
"Onsite for dishwasher not cleaning dishes. In diagnostics found F6E4 float switch open. Found float switch lever out of alignment not making contact to micro switch. Put lever back into proper position and secured cover back on properly to prevent future issues. Unit is now filling, washing, and heating. No leaks while onsite. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Burnet, TX 78611
Cliff
Job Details: 06/15/2021
Arrived on site to replace previously ordered parts for refrigerator. . ; ordrng 1 W10507884 (Compressor)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Tow, TX 78672
Cliff
Job Details: 06/15/2021
Arrived on site to diagnose a washer that is not cleaning properly. Found shifter slipping from cam assembly. Shifter will need to be replaced to complete repairs and office to set return appointment.; ordrng 1 W10913953 (Shifter)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Braunfels, TX 78130
Noah D
Job Details: 06/15/2021
"Arrived on site to inspect unit for not agitating during cycles, upon inspection found the incorrect actuator on the unit, ordering new actuator to fix issues. Please place on cancellations. Office to reschedule ; ordrng 1 W10913953 (actuator)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78665
David S
Job Details: 06/15/2021
"Onsite for FC and RC not cooling. Inspected unit with uv light. Found uv dye leak in RC evaporator. ordering another SS repair including RC fan, harness, thermistors Incase of defrost issue causing the recurring problem after previous repairs. Office to reschedule due to part availability. Ordering 3 hours for job. ; ordrng 1 W10465948 (Evap gasket) and 1 W11435997 (Evap rear housing) and 1 W11492867 (Evaporator) and 1 W11256332 (Evap front cover) and 1 W10832994 (Compressor) and 1 WPW10143759 (UV drier) and 1 W11087438 (Fan assy w/ harness) and 1 WPW10675033 (Control) and 1 W11330971 (UI) and 1 Sealedsystem (Sealed system) and 1 3hours (3 hours)"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Lakeway, TX 78738
Robert
Job Details: 06/15/2021
Arrived on job for complaints of not washing. Ran diagnostics and found codes f5e3 and f5e1 both for lid latch error. ; ordrng 1 W10810403 (lid lock assy)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78744
Jacob
Job Details: 06/15/2021
Arrived onsite to replace panel and handle. Replaced parts. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM2
Near Volente, TX 78641
Tommy
Job Details: 06/15/2021
Arrived onsite for dishwasher not drying efficiently. Upon arrival found unit operating as designed. Spoke with customer on rinse aid and unit different settings. Unit is operating as designed job completed.
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Austin, TX 78754
Scott
Job Details: 06/15/2021
"Arrived on site ,replaced damaged control panel . No other issues found."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 06/15/2021
Arrived on site for Not Cleaning Clothes - Electronic Touch Control - Top Load Washer. Placed in diagnostics and lid lock fault came on. No other error codes came on. Cleared error code. Removed lid latch and installed new lid latch. Placed in diagnostics and ran auto cycles. Washer completed all cycles without issue. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near New Braunfels, TX 78130
Andrew
Job Details: 06/15/2021
"Arrived on site to replace freezer door from previous diagnosis. Installed freezer door, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
KITCHENAID WINE COOLER
Model KUWS24RSBS00
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/15/2021
Arrived on site for wine cooler not cooling. Inspected unit and work area. Found compressor running. Gained access to compressor and measured amp draw. Found Indication of a sealed system leak.
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS0
Near Austin, TX 78741
Jacob
Job Details: 06/15/2021
Arrived onsite for the front right burner not turning on. Customer tested the unit. Saw it took a little bit to start. Upon further inspection. Found that the burner caps were not the correct ones for the burner heads. Swapped back the burner caps. Tested unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5800SW0
Near Georgetown, TX 78633
Lou
Job Details: 06/15/2021
"Arrived on site to inspect washer not spinning. Upon further inspection, I turned the unit on to Spain and tested and found the basket is not spinning. I removed the outer shell and inspected the motor and coupler and found both in good condition. With the shell off, I retested spin and found the shaft spinning but the basket not catching.
We serviced a
JENN-AIR COOKTOP
Model JGD3430BS00
Near Round Rock, TX 78664
Wesley
Job Details: 06/15/2021
"Arrived onsite to repair the cooktop which had multiple problems and rusted screws and needed and overhaul. . ; ordrng 1 W10467729 (Valve) and 1 74007736 (Burner head lf) and 2 74007735 (Burner head, large)s and 1 74007734 (Right front burner head) and 1 WP7527P031-60 (Ohold) and 1 WP7527P002-60 (Ohold) and 1 74009553 (Ohold) and 1 WP7527P003-60 (Ohold) and 8 WP90767 (Screw)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Leander, TX 78641
Tommy
Job Details: 06/15/2021
Arrived onsite for RC freezing food. Upon arrival tested unit in test 2 found unit rc thermistor was open. Replaced unit thermistor. Proceeded to test found unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS246GL0
Near Canyon Lake, TX 78133
Noah D
Job Details: 06/15/2021
"Arrived on site to inspect unit for not drying dishes, upon inspection found the unit did work to specs but customer did not find the drying up to her standards, I found a OWI error code through diagnostics, I ran 2 full diagnostics cycles with no problems, all fans and elements worked. Ordering owi. Office to reschedule ; ordrng 1 W10723295 (sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near New Braunfels, TX 78130
Andrew
Job Details: 06/15/2021
"Arrived on site to replace compressor and filter drier from previous diagnosis. Replaced compressor, system held vacuum for 20mins. Charged system to specs, evap started forming ideally. No signs of leaks from solder joints. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY08
Near Copperas Cove, TX 76522
Al
Job Details: 06/15/2021
Arrived on site to install previously ordered ice maker.Removed and replaced it and unit was harvesting when I departed.Customer witnessed the repair.JOB COMPLETE
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS01
Near Austin, TX 78732
David Z
Job Details: 06/15/2021
"Arrived on site to diagnose icemaker that is not producing ice. On arrival customer let me know that if they were filling the unit, it would actually harvest and make ice. I removed the icemaker to test, and found what felt like a frozen fill line. I steamed out the small ice in the fill line and the unit filled after. Customer had recently replaced filter to attempt to resolve. Issue was likely due to a clogged filter causing an ice buildup, or excess moisture in the FC. , no water leaks found."
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Buchanan Dam, TX 78609
Cliff
Job Details: 06/15/2021
Arrived on site to diagnose a washer that is not cycling. Found loose connection at control for motor wiring. Reset connection to proper position and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Salado, TX 76571
Lou
Job Details: 06/15/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis for not heating, i test3d the unit in diagnostics and found the main control relay not clicking. I removed and replaced the main control and tested. Found element not functioning. Tested ohms the to the element and found it open. Removed and replaced the element and retested and unit is operating as designed. Element is showing 7-9amps during wash and drying cycles. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near New Braunfels, TX 78130
Andrew
Job Details: 06/15/2021
"Arrived on site to test unit for ice maker over producing. Found previous company replaced ice maker but failed to transfer feeler arm and extension. Replaced arm and extension, tested unit, unit works good. Found valve was vibrating very loudly. Found valve was not properly secured in housing. Secured valve, tested unit, noise is no longer present. Also noticed compressor starter was clicking but compressor was not engaging. Replaced run capacitor(WPW10350564) and start device(W11092533) from truck stock. Tested unit, compressor now engaging as designed. Compressor was pulling consistent .9amps. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Austin, TX 78741
Jacob
Job Details: 06/15/2021
"Arrived onsite for unit causing un even temperatures inside the RC side. Looked at the unit. Tested the diffuser and diffuser passed. Checked thermistors and passed as well. Only found 2 cartons of eggs were covering the thermistor Called tech line. Said the coverage of the thermistor can mess with the temperatures, Said that the customer can set the temperature of unit getting too cold. Had me change the temperature to 39 degrees. Spoke with Chris got sr#7731003143. No issues at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model 665.12793K311
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/15/2021
"Arrived on site to install previous diagnosed part. Removed failed vent and installed new. Assembled unit and per diagnostics mode. Monitored test cycle and observed for leaks. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM07
Near Austin, TX 78748
Kevin
Job Details: 06/15/2021
"Arrived on site and replaced door, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Leander, TX 78641
Kayman
Job Details: 06/15/2021
Arrived onsite for refrigerator with lights out. Upon inspection I found the top led lights and the FC light were out. I called techline to report but my SR# got deleted. I replaced the FC module all lights restored. The unit is working as designed at this time and no leaks were detected during time of service. In the event of a call back in the future please send damper. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Leander, TX 78641
Kayman
Job Details: 06/15/2021
Arrived onsite to install previously diagnosed parts. I installed the FC door and tested the unit. The unit is working as designed at this time and has a full ice bin. No leaks detected during time of service. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Briarcliff, TX 78669
Robert
Job Details: 06/15/2021
Arrived on job for complaints of not spinning or draining. Found the lid switch damaged. Replaced switch and test. No leaks detected at time of service
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Manor, TX 78653
Matthew
Job Details: 06/15/2021
Arrived onsite for washer leaking. Upon inspection found torn bellow. Will need to order and replace. Office to reschedule with customer when part arrives.. ; ordrng 1 W11106747 (bellow)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Burnet, TX 78611
Cliff
Job Details: 06/15/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker fill cup frozen over causing fill water to go in ice bucket instead of ice maker. Thawed icemaker and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Round Rock, TX 78681
Jonathan S
Job Details: 06/15/2021
Arrived on site to install previous diagnosed parts. Removed door and disassembled. Installed new otter and inner. Assembled door and tested operation. All tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Austin, TX 78731
David Z
Job Details: 06/15/2021
"Arrived on site to diagnose refrigerator with small water drip coming from ice door area. On arrival customer informed me that a good chunk of ice had built inside the unit on the left door by the ice bucket. I checked the dispenser flap and found it is sealing fine. Tested by putting water in the dispenser chute, and verified it is not leaking. I found several areas where the ice chute wasnt sealed to the door liner, which can also create an air leak. I sealed the ice chute and dispenser motor area with silicon. I also molded the door gasket to the outside edge where air could have also leaked. Advised customer to leave door closed to let gasket seat. Customer will follow up if drip continues, but unit is sealing and should be working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM01
Near Austin, TX 78745
Jacob
Job Details: 06/15/2021
"Arrived onsite for ice maker not making ice. Upon further inspection. Found that the arm was not sitting correctly in the switch of the ice maker. Re attached arm, also found that the water valve from the wall was off. Turned water on tested unit. Unit tested good. No leaks at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Austin, TX 78757
Justin
Job Details: 06/15/2021
"(M.M) Arrived on site for dishwasher making load whirling/ grinding noise. Upon arrival I spoke with the owner and learned the unit still cleaned the dishes but made a loud noise during the cycle. I placed the unit into diagnostics and ran diagnostics cycle, gained access to the bottom of the unit and observed the drain cycle making abnormal noise. I removed the drain pump and observed debris in the drain channel running from filter housing to the drain pump. After removing the debris I ran the unit through a drain cycle and observed no noises and no leaks. Advised customer of if they have similar issues from the unit that their small metal filter or other debris may have gotten stuck in drain pump.
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Lakeway, TX 78734
David Z
Job Details: 06/15/2021
Arrived on site to diagnose washer that was leaking into the pedestal. Ran unit and found water pouring out of the bellow. Found tear in bellow causing the leak. Replaced with new bellow and retested. Leak is gone and unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, TX 78745
Leonardo
Job Details: 06/15/2021
Arrrived on site to test unit for unit not drying. Test unit and found unit heating correctly but customer not using jet dry. Advised to use jet dry to help unit dry better job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Briarcliff, TX 78669
Robert
Job Details: 06/15/2021
Arrived on job to replace console per Whirlpool. After replacement test operation.
We serviced a
KITCHENAID DISHWASHER
Model KUDP02FRSS1
Near Buda, TX 78610
Leonardo
Job Details: 06/15/2021
Arrived on site to test unit for no power. Found burned out fuse and control board. Replaced both parts test unit and unit test good job complete.
We serviced a
GE WASHER
Model GTW725BSN0WS
Near Georgetown, TX 78628
David S
Job Details: 06/15/2021
"Onsite for washer showing error code. Entered diagnostics, found error 26 out of balance. Washer unbalanced due to large blanket in washer. Emptied washer, ran drain and spin. Unit was able to reach final high spin. Loaded washer, started normal cycle, display showed the word sensing. Informed customer that its not an error code, its actually the word sensing being displayed two letters at a time on the screen and informed her about proper loading to avoid unbalancing. Unit functioning as designed. Call complete"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Austin, TX 78746
Jacob
Job Details: 06/15/2021
Arrived onsite for unit making screeching noise. Put unit in drain and spin. Heard screeching noise. Found that the belt was loose. Replaced belt. Put unit back into drain and spin. Unit did not screech anymore. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near Taylor, TX 76574
Wesley
Job Details: 06/15/2021
Arrived onsite and found dishwasher heater out. Replaced heater. Tested. Unit is now operating as designed. Advised customer on repair and use and care.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608ESS01
Near Lakeway, TX 78734
Luis
Job Details: 06/15/2021
"Arrived on site for cooling complaint in fresh food compartment. Good air flow entering fresh food,ran diagnostics damper opening and closing correctly,thermistor passed,changed defrost setting to basic. If problem reoccurs will need main control and fresh food thermistor.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE70FXSS5
Near Austin, TX 78731
David Z
Job Details: 06/15/2021
"Arrived on site to diagnose dishwasher that was shutting off and restarting at times during cycle. On arrival customer explained the lights would shut off, motor would run, and it would repeat. I first tried the unit in a regular cycle and found no problems. Ran in diag mode and also found no issues. I did see an error code F9E1 for diverter losing position. Unit would start and run normally, indicating a good diverter. When trying the unit in 1 hour wash mode, i verified the unit would just shut down, restart, and start cycling like that. It was fairly early in the cycle, when only wash motor is running. I talked to SW about further diagnosis. I checked and found good power, and ran the unit from a completely different room outlet via extension cord. Unit would still recycle power. Advised customer that Id likely recommend starting with a control, and then possibly a sump and motor, but dialing in to 1 component was going to be hard with unit running. Customer declined further repair since its highly likely we would have to replace 1 or more parts, and there is no definite sign of what is causing the failure.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Austin, TX 78746
Leonardo
Job Details: 06/15/2021
Arrived on site to replace mag cap and diode. Replaced all parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKW0
Near Georgetown, TX 78628
Tommy
Job Details: 06/15/2021
Arrived onsite for dishwasher leaking. Upon arrival found unit was not hooked up as it was removed and dryer out floor was badly damaged took photos to document. Found unit element and connections was stripped allowing water to leave unit and travel straight down. Ordering unit element and connection point. Office to reschedule upon receiving.; ordrng 2 W11538351 (Element nut connection)s and 1 W11537778 (Element)
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV164LSA
Near Belton, TX 76513
Tyler
Job Details: 06/15/2021
"Arrived on site for microwave tripping breaker. Upon arrival I found the 20amp noise filter fuse had blown. Fuse blew due to a high voltage issue between transformer & magnetron. Capacitor had also failed. After further inspection I found two previously installed door switchs had been broken again and shorting out. After receiving autho for reapirs, I found during final tests that unit main control is also failing causing certain components in microwave to operate when not selected/activated.
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Austin, TX 78751
Jacob
Job Details: 06/15/2021
"Arrived onsite for unit having and error code and doesn?t finish a cycle. Put unit in diagnostics and found F9E1 long drain. Put unit in rapid wash. Stopped unit at a certain point water did drain but the drain motor did run for a while longer than normal.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Round Rock, TX 78664
David S
Job Details: 06/15/2021
"Onsite for oven still not igniting after initial light up. No error codes present. Set to 350 degrees, unit would light and get to temp, after temp went down valve would open and unit would spark, but flame would not ignite. Tested with flame spreader removed and unit would re-ignite. Found flame spreader was flat and not v-shaped as it should be. Tried reshaping, but was unsuccessful. Oven not cycling due to flame spreader not allowing proper ventilation. Ordering new flame spreader. Documented with techline onsite sr# 7730889209 Bruce. ; ordrng 1 W10184491 (Flame spreader (bake))"
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Kyle, TX 78640
Leonardo
Job Details: 06/15/2021
Arrived on site to test unit for unit leaking. Found small water on right side. Replaced gasket ran unit not leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78737
Kevin
Job Details: 06/15/2021
"Arrived on site and replace console, control board, and user interface, after replacement all digits are showing properly Washer is operating normally, job complete"
We serviced a
KITCHENAID OVEN
Model KSEB900ESS2
Near The Hills, TX 78738
David Z
Job Details: 06/15/2021
Arrived on site to install previously diagnosed blower motor to resolve no fan running. Replaced blower and retested. Verified unit is working as designed at this time.Call complete.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Elgin, TX 78621
Matthew
Job Details: 06/15/2021
Arrived onsite for dryer making noise when in use. Upon inspection found failed bearings and bulkhead. Drum also failing. Ordering drum and bulkhead (covered) bringing back bearings repair kit..; ordrng 1 W10828905 (bulkhead) and 1 W10899578 (drum)
We serviced a
LG WASHER
Model WM4370HKA
Near Austin, TX 78738
Robert
Job Details: 06/15/2021
Arrived on job for complaints of gasket needing service. Found the gasket fine showed customer some tips.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Round Rock, TX 78664
Wesley
Job Details: 06/15/2021
"Arrived onsite and replaced door seal, unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Leander, TX 78641
Jonathan S
Job Details: 06/15/2021
"Arrived on site for washer not filling with enough water. Performed diagnostics mode and checked fault codes. Found none stored. Performed automatic test cycle and manual test cycle. Found all components working as designed. Spoke with customer on water efficiency and user care guide. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Georgetown, TX 78628
Lou
Job Details: 06/15/2021
"Arrived on site to install previously diagnosed and ordered parts. Per the recommendation of tech support (techline), I removed and replaced the main control, drive belt and drive motor and calibrated the unit. Placed unit in diagnostics and tested and it operated as designed. I tested the unit in manual test mode; high speed spin and the unit operated as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Elgin, TX 78621
Matthew
Job Details: 06/15/2021
"Arrived onsite for dishwasher not drying dishes. Upon inspection found customer not using rinse agent. Ran diagnostics and found no stored error codes. Ran test and all passed, including heater. Instructed customer on using rinse aid and proper loading. Unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4900XW2
Near Austin, TX 78739
Robert
Job Details: 06/15/2021
Arrived on job for complaints of noise. Found the motor cause of noise. Replaced motor and test.