Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 9392 customer reviews

Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for for refrigerator not cooling in RC. Inspected nit and work area. Found ice buildup on back FC wall. Performed diagnostics mode and found defrost sensor opened. Ran defrost cycle and monitored. Found unit defrosting. Called tech support and spoke with JK. Gained access to defrost sensor and tested resistance, found opened. Will need to replace sensor. ; ordrng 1 WPW10384183 (DEFROST THERMOSTAT )"

Near Magna Ln, Liberty Hill, TX 78642
Dylan  T.

Dylan T.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived onsite customer complaint was unit door was not closing properly took the the old door off put the new one on check unit all working as designed

Near Prospector Pass, Georgetown, TX 78633
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDFE104DBL5 Arrived onnsite and replaced adjusters to repair DW operation. Upper rack now operating as designed. All checks good.

Near Baylor St, Austin, TX 78703
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOSE500ESS04 "Arrived on site to test unit, upon inspection we found the unit was working to correct standards, instructed customer on proper cooking methods and use of the meat probe. Complete"

Near Volterra Ln, Dripping Springs, TX 78620
Tyler B.

Tyler B.

REFRIGERATOR KENMORE 106.565464 "Arrived to inspect unit not making ice. Found motor in ice maker failed. Removed and replaced the ice ,asker and tested good Ice maker

Near Castle Pines Dr, Austin, TX 78717
James C.

James C.

MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site and tested operation. Found no function from microwave. Access controls and found burn mark on outside of wave guide. Removed magnetron and found antenna has melted and shorted and found spot where mag has grounded out to wave guide. Called tech line and spoke to Kathy #7726892843. No recommended repair at this time. Instructed customer that the manufacturer will contact her with a resolution. Job complete

Near Cypress Springs Way, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for customer complaint of unit not making ice, ran test 56 no error codes, 36 fan tested good, temps in ice box 14, freezer 0, refrigerator 34, test 57 passed, 45 passed, called techline, they recommend replacing ice maker. SR#7726899154 ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ASAP) and 1 CNOTE (CUSTOMER CALLED OFFICE) and 1 W11294907 (ICE MAKER)"

Near Post Oak Ln, Driftwood, TX 78619
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for unit not making ice . Found unit wouldn’t dispense ice . Found what looks like a sports top stuck in blades of ice bucket . Removed obstruction, unit is now dispensing both crushed and cubed ice . No water leaks detected at time of service . Job complete ."

Near James Garfield St, Manor, TX 78653
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose a refrigerator that is making unusual noise. Tested unit and found no mechanical failures at this time. Adjusted temperatures to prevent damper noise and informed homeowner of defrost operation. All is working properly at this time and no leaks were found at time of service.

Near Schaefer Blvd, Bastrop, TX 78602
Lou S.

Lou S.

RANGE KITCHENAID KCGC506JSS00 "arrived on site to inspect cooktop burners. Upon further inspection, I found that none of the burners have been converted to LP orifices correctly. The back right burner doesn’t light as it’s not getting any gas to the Ignitor. As I began to remove the orifices to replace with LP orifices, I found that the front left and right high orifice holders were stripped. I notified the office MS and advised of my findings and took photos of the damages. No gas leaks detected during service, job completed."

Near Peak View Dr, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to install new doors. Found new door with black scuff marks on liner,attempted to clean liner scuff marks still visible customer requesting new door. Doors to be inspected before return visit; ordrng 1 CNOTE (SEE STICKY NOTE) and 1 LW10728959 (FZR DOOR SS.)"

Near Summer Tree Ct, Austin, TX 78759
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for refrigerator not making ice. Inspected unit and work area. Found fill tube frozen. Thawed fill tube and cycled ice maker. Found ice maker advancing and filling. All tested good, no water leaks detected."

Near Fairfield Ct, Georgetown, TX 78633
Lou S.

Lou S.

OVEN WHIRLPOOL WOD77EC0HS01 "arrived on site to inspect wall oven display not working. Upon further inspection, the customer advised that the clock on the display keeps changing on its own. They advised that they were instructed by whirlpool customer service to update the time on the app on their phone through WiFi. I placed the unit in diagnostics and tested all the components. Unit had no error codes displayed and all components tested good. I provided the customer with the phone number to the Connect Team and advised to reconnect the unit to WiFi and contact the connect team (866-333-4591) and they would walk them through the software update that was performed last month. No repairs needed by this tech at this time. Job completed."

Near Bellini Ln, Leander, TX 78641
Dylan  T.

Dylan T.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site customer complaint oven wouldn’t change settings founded had a Bad display pull the unit out found it wasn’t also installed properly took the old display off put a new one on tested the unit everything work great reinstall the wall oven to the way it was inform customer that it was not installed properly

Near Round Rock, TX 78681
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to test unit for clock not working correctly, upon inspection we found the oven had not been connected to a WiFi network. Helped customer connect to wifi through the whirlpool app. sr#7726899266. Complete"

Near Bridge Water Loop, Dripping Springs, TX 78620
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on job for the oven console interface not working properly after heating. Replaced console and tested everything working correctly. Complete.

Near Everton Cove, Spicewood, TX 78669
David  Z.

David Z.

OVEN WHIRLPOOL WEG745H0FS0 "Arrived on site to install previously diagnosed parts. Started with regulator valve in rear, After shutting off gas. Installed new regulator valve. Retested unit on several cycles. Found gas is now properly cycling and reigniting during cycle. No gas leaks found at time of service. Had customer confirm they also could smell no gas. All is working as designed at this time. All complete."

Near Ridgemont Dr, Austin, TX 78723
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for customer complaint of water dispenser making clanking noise after dispensing water. Tested and inspected and found water inlet hoses clanking on metal unit cover. Adjusted water lines and tested. Water now dispenses as designed. No other issues found. All water connection were dry at time of service.

Near FM1105, Jarrell, TX 76537
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived on site for no light issue. Removed housing found power lead not making correct connect into harness assembly,installed power lead correctly tested switch operation light working g as designed."

Near Mountain View Rd, Austin, TX 78703
James C.

James C.

WASHER MAYTAG MVWB755DW0 Arrived on site and inspected unit for leaks. Found unit leaking from water valve housing. Unit will need entire housing assembly replaced to repair. ; ordrng 1 W11172234 (housing)

Near Turtle Bend, Georgetown, TX 78628
James C.

James C.

WASHER WHIRLPOOL WTW7500GC2 Arrived on site and tested operation. Found suspension good. Unit had faults for off balanced load and over loaded. Cleared faults and ran diagnostics and calibration. Unit tests good. Job complete

Near Bremen St, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KUDS30IXBL0 "Arrived on site for dishwasher top come failing off. Inspected unit and found adjuster kit need. Found unit falls under service pointer W10756177B - Special Project S23010. Will cover part and labor. Removed top rack and installed adjuster kit. Installed rack and tested operation. Performed diagnostics mode and found no fault codes. Monitored test cycle. All tested good, no water leaks detected.

Near W State Hwy 29, Burnet, TX 78611
Paul R.

Paul R.

OVEN JENN-AIR JJW3430DP03 Arrived onsite for the oven with partial or no display. I found the unit working when I arrived. Ms stated the display had not been working at all but she was able to start the oven and use it with her phone but the display never came on. I found when the oven is powered up its good but when the unit is turned off the clock is not displaying and the time and date is set. I called techline and spoke with JK SR# 7726897601. I explained the issue to JK and he made notes and transferred me to the connect team. I spoke with McKenzie. McKenzie stated that this was not a connect related issue and transferred me back to techline. I spoke with Scott. Scott stated the oven hasn’t been claimed and that is is a connect team issue. Scott transferred me back to the connect team. I spoke with Chad. Chad ran some test and stated the oven has been claimed and is showing on the JennAir server. The customer is able to start the oven remotely using their smart phone. Chad starte

Near Fenway Ct, Lakeway, TX 78734
Richard P.

Richard P.

DRYER MAYTAG MEDB955FW1 "Arrived onsite for the dryer not working properly. Ran diagnostics and found error codes F4E5,F3E2, F4E3. Dryer will not dry on normal because of front moisture sensor error code. Ordering parts. Office to schedule.; ordrng 1 8557403 (thrmst-fix) and 1 8577274 (thermister) and 2 W10608814 (electrode)s and 1 W10657328 (wire) and 1 W10889253 (cntrl-elec)"

Near Herbelin Rd, New Braunfels, TX 78132
Clif L.

Clif L.

DRYER AMANA NED4655EW1 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found debris caught between front bearing and drum. Remove debris and tested unit. Found all is functioning properly at this time.

Near Ranch Rd 620 N, Austin, TX 78717
David  Z.

David Z.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site to diagnose dryer that was not heating. Performed diagnostics and found 0 heat coming from element. Found airflow was very low, and likely needs apts to clean vent. Checked inside unit and found heating element broken. Found spiral going into lead separated. Recommended new heating element. . Customer approved. Replaced element and retested. Unit is now heating properly. All is working as designed. Call complete.

Near Morado Cir, Austin, TX 78759
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE510S0HB1 "Arrived onsite for customer complaint of range cooktop have burn marks and will not come off. Upon review, found burns are from spillsdoes not effect usage. Instructed customer on how to removed burn spots by using straight edge razor and cooktop cleaner. No other issues found."

Near Shin St, Pflugerville, TX 78660
Al R.

Al R.

DISHWASHER KITCHENAID KDTM704ESS1 Arrived to inspect dishwasher control lock issues.Confirmed the complaint and UNLOCKED the unit and ran diagnostics test mode and unit tested as designed.Customer was not unlocking unit properly and was LOCKED OUT.I taught customers how to use lock settings.Charged $140.71. Customer paid with credit card.Job complete

Near Trail Crest, Harker Heights, TX 76548
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH32519CS1 Arrived onsite for the microwave with everything working except the heat. I found the magnetron not firing. I tested the high voltage system and found it good. I found both connectors on the magnetron very loose causing the magnetron not to fire. I tightened both connectors and tested the unit. The unit is putting out 1000 watts and is working as designed. Call complete.

Near Vista Verde Cove, Austin, TX 78732
Andy  B.

Andy B.

WASHER AMANA NTW4516FW3 Arrived on site for washer not spinning. Tested and inspected unit and found motor unplugged from factory. Re plugged and tested unit. All operations are normal. Spoke with customer on use and care and practice for best performance. No water leaks present at time of service.

Near Taylor, TX 76574
Arthur B.

Arthur B.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived onsite for customer complaint go UI setting reset by itself. When arrived, confirmed issue. Unit is also connected to WiFi. Unit will need console to complete repair. OF to R/S due to part availability. ; ordrng 1 W11296171 (console)"

Near Gildas Path, Pflugerville, TX 78660
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to replace inner locks and switches for microwave. Replaced parts and also replaced the main control to prevent future failure. All is working properly at this time.

Near Lazy Oaks Dr, Georgetown, TX 78628
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived to inspect French door refrigerator not cooling.Called Whirlpool Tech line and spoke with ADRIAN SR 7726897543went over all aspects of unit to include 52 degrees in refrigerator section and 61 in freezer section with no frost on evaporator.As told this is a sealed system repair.Ordering COMPRESSOR, ACCESS VALVE AND DYE DRIER.Office to reschedule with customer.All water lines were dry at the time of service.Needs more work ; ordrng 1 W10832994 (COMPRESSOR ) and 1 W10913906 (ACCESS VALVE ) and 1 WPW10143759 (DRIER UV)"

Near Timber Ridge Dr, Nolanville, TX 76559
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived onsite to install new deflector and vent to dishwasher from prior tech’s diagnosis. Removed and replaced both parts, reassembled and tested unit. Unit now works as designed. No water coming from venting. All water connections were dry at time of service."

Near Antioch Ave, Pflugerville, TX 78660
Arthur B.

Arthur B.

DRYER AMANA NED4655EW1 "Arrived onsite for customer complaint of dryer heating but not tumbling. Lifted top and found belt broken. Removed and replaced belt,reassembled and tested. Dryer now heats and tumbles as designed. Dryer vent and lint trap was clean of lint at time of service."

Near Bermuda St, Copperas Cove, TX 76522
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KMBP100ESS01 "Arrived to diagnose shorted keypad, upon inspection we found the control panel not working up to standard and giving F2E1 error for keypad. Number 6 and 9 not working. replaced keypad and instructed customer on proper cleaning and maintenance. Unit tested good. Complete"

Near Sundown Trail, Austin, TX 78739
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for the dishwasher not drying properly. Ran diagnostics and found no fault codes. All functions tested good. Upon inspection we found that the customer has not been using rinse aide. Instructed customer to use the rinse aide and give the dishwasher time to acclimate. Complete.

Near Rusty Gate Way, New Braunfels, TX 78130
David  Z.

David Z.

RANGE FRIGIDAIRE FFGH3054USA "Arrived on site to diagnose oven that is not working at all. Performed diagnostics and found cooktop burners good, but neither the bake or broil element firing. Ordering 5304506545 ignitor, 316489403 ignitor, and 5304514107 control and 5304514198 thermostat. Ordering parts and closing job so that we have parts in hand when paperwork is received. Update purchase date on next visit.; ordrng 1 316031501 (valve) and 1 316489403 (ignitor,burner) and 1 5304506545 (ignitor) and 1 5304514107 (CONTROL) and 1 5304514198 (THERMOSTAT)"

Near Berkman Dr, Austin, TX 78752
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site to fix dishwasher, upon inspection we found the cycle would not start due to the control lock on the buttons, reset buttons and unlocked dishwasher, retested and checked all functions, no leaks or issue detected. Complete"

Near Graybuck Rd, Austin, TX 78748
Robert J.

Robert J.

DRYER WHIRLPOOL WHD5090GW0 Arrived on job to install parts previously ordered. Installed sensor and tested unit. Everything is working properly. Complete.

Near Lakeshore Dr, Spicewood, TX 78669
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for customer complaint of unit leaking, I replaced inner door and tub ordered by previous tech, I tested unit, no leaks at time of service. ;

Near Belforte Ave, Lakeway, TX 78738
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW6620HW0 Arrived onnsite and installed door to repair scratch. All checks good.

Near Robert Browning St, Austin, TX 78723
Robert J.

Robert J.

MICROWAVE KITCHENAID KOCE500ESS09 Arrived on job for microwave door switch not working properly. Upon inspection we found the right side door switch was not making contact all the time.. replaced harness and tested unit. Everything is now working properly. Complete.

Near Vail Divide, Austin, TX 78738
Lou S.

Lou S.

VENTHOOD KITCHENAID KXU8036YSS1 "arrived on site to inspect cold air coming in through the venthood. Upon further inspection, I removed the fan motor assembly and found that the damper had been removed from the unit. I removed the vent tube and installed the damper and reassembled the vent tube and tested the unit. No unwanted airflow coming in through the venthood. I advised the customer of my findings and also advised that there is airflow coming in from a gal in between the cabinet and walls behind the venthood. Job completed."

Near High Lonesome, Leander, TX 78641
Robert J.

Robert J.

WASHER WHIRLPOOL WFW5620HW0 Arrived on job to replace washer tub assembly previously ordered. Replaced tub assembly. Two man portion of job complete. During testing found that the user interface was intermittently working. Ordering parts office to reschedule. ; ordrng 1 W11319991 (PANEL) and 1 W11322903 (CONTROL )

Near Strawberry Blonde Dr, Buda, TX 78610
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW9250WW00 "Arrived on site and found error codes F9E1, F9E2, ran a diagnostic cycle and found washer is rattling badly, disassembled and found front panel is not attached, console is broken on several mounting pieces and isn’t secure, dispenser is leaking out the front, door and gasket are not closing properly and it is leaking here as well. Washer will need multiple parts No water leaks from connections at time of service; ordrng 1 W10209537 (frame) and 1 W10212726 (console) and 1 W10212806 (handle) and 1 W10240989 (frame) and 1 WP8540746 (panel) and 1 WPW10118967 (hinge) and 1 WPW10388315 (door-glass) and 1 WPW10399327 (dispenser)"

Near Shady Hollow Dr, Austin, TX 78748
Clif L.

Clif L.

WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washer that is making unusual noise. Found debris caught between wash plate and basket assembly. Removed all debris and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Crafts Prairie Rd, Bastrop, TX 78602
Al R.

Al R.

MICROWAVE WHIRLPOOL WOC75EC0HS03 Arrived to inspect microwave oven not working.I tested the unit with 2 minute water cup test and unit tested as designed.House manager had no idea what issues Owner experiencing with the unit.Job complete

Near River Vista Rd, Andice, TX 78628
Richard P.

Richard P.

RANGE WHIRLPOOL WFE320M0ES2 Arrived onsite for the oven door not closing. Upon inspection found that the active door hinge is broken. Ordering hinge and office to reschedule. ; ordrng 1 WPW10299226 (hinge-door)

Near Buttercup Bend, New Braunfels, TX 78130
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC18NNXS0 "Arrived on site for ice issues. Removed cover found large slab of ice on evaporator plate,unit not running dump cycle. Found lead on evaporator thermistor not making connection to harness. Removed slab of ice,installed lead correctly into harness uploaded pictures of issue on SD-quikpic. Ran diagnostics all test passed.

Near Waymaker Way, Austin, TX 78746
James C.

James C.

DISHWASHER JENN-AIR WDF320PADB2 Arrived on site and tested operation. Found heater visibly failed. Installed new heater and ran diagnostics to clear heater fault and test operation. Unit tests good. Job complete

Near Clove Hitch Dr, Georgetown, TX 78633
Al R.

Al R.

WASHER MAYTAG MVWB865GC0 Arrived to inspect no power to washer. Checked and got 120 volts at control.UI has no power.Removed and replaced the Console and unit powered on and operates properly.Job complete

Near Platinum Dr, Killeen, TX 76542
James C.

James C.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site and tested operation. Found slight rattle when spinning empty. Inspected unit and found lower counter weight was not secured properly and had play in it causing balancing issues. Secured counter weight and tested. U it tests good. Job complete

Near FM1980, Marble Falls, TX 78654
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site to diagnose freezer compartment with ice on walls.examined unit and found left side of door gasket was sitting and sealing. Checked both slides and found the LH side slide was not fully closing, even with door off. Bent spring or another internal failure was causing the slide to not be able to seat in the closed position. De-iced FC and installed new LH slide. Retested and unit is now properly closing and sealing. All working as designed. Call complete."

Near Berkman Dr, Austin, TX 78752
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived to reinstall the dishwasher.Reinstalled and leveled the unit.Job complete

Near Catwalk St, Pflugerville, TX 78660
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 Arrived onsite for customer complaint of top load washer off balance and tub not spinning.Found suspension rod came off holder. Was able to reinstall suspension rod to holder. Reassembled and calibrated unit. Unit completed successfully. No other issues found. . All water connections were dry at time of service.

Near Malaga Dr, Georgetown, TX 78628
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job to replace condenser fan previous ordered. Upon inspection found that the condenser fan is fine. Ran diagnostics test 4 and found that the noise Is coming from the refrigerator evaporator fan. Ordering parts. Office to reschedule. ; ordrng 1 W11087438 (motor-evap)

Near Foxtail Run, San Marcos, TX 78666
Arthur B.

Arthur B.

WASHER WHIRLPOOL MVWB765FW3 Arrived onsite for customer complaint of water leaking after prior repair. Tested unit and found rubber boot missing on water valve causing water to leak. Reordering housing assembly.Water turned off at this time.; ordrng 1 W11172234 (housing)

Near Stone Water Ln, Jarrell, TX 76537
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF330PAHB2 "arrived on site to inspect dishwasher not draining. Upon further inspection, I found a large amount of water in the unit tub. I pressed the cancel button to turn on the drain pump and it came on, but the water was being pumped out. I removed the drain hose from the disposal and found that the disposal plug hadn’t been knocked out. I removed the plug and tested the unit and it operated as designed. I called the customer and advised of my findings. No water leaks observed during service, job completed. Customer not available to sign receipt."

Near Apache Trail, Leander, TX 78641
Robert J.

Robert J.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on job for gas stove not running low enough. Adjusted set screw and lowered stove settings. Everything working properly. No leaks detected. complete

Near Summit Glory Trail, Briarcliff, TX 78669
Dylan  T.

Dylan T.

REFRIGERATOR LG LFX25973D Arrived on site customer complaint was fridge was not cooling very well took the old compressor out replaced it with a new compressor put the unit back together charge it up make sure there’s no leaks everything else seems to work as designed

Near Azurite Dr, Jarrell, TX 76537
Lou S.

Lou S.

DISHWASHER KITCHENAID KDFE104DBL5 "arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and using my multimeter, I tested amp draw to the element and during the wash cycle of testing it showed 7-9amps and during the heating cycle of testing it showed the same 7-9amps. Due to,the intermittent issues of not heating, I removed and replaced the main control and retested. Unit operated as designed and the element continued to show 7-9amps as designed. No water leaks observed during service, job completed."

Near Walsh Hill Trail, Cedar Park, TX 78613
Al R.

Al R.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived to inspect ice machine not making ice.Ran unit and water valve was not allowing the unit to fill.Removed and replaced the valve, reassembled and unit tested as designed.Job complete"

Near Windcliff Dr, Temple, TX 76502
David  Z.

David Z.

WASHER WHIRLPOOL WFW560CHW0 "Arrived on site to diagnose leaking washer. Performed diagnostic and ran quick cycle and diag cycle. Found a couple of drops coming from drain house outlet on unit. Resecured drain house on outlet and adjusted clamp. Retested and all is working as designed at this time. Found F0E2 code as well for oversuds, and saw soap residue on door. Advised to decrease soap usage, as suds can also cause leaks. Reducing soap should resolve any additional usage issues. No water leaks found at completion of service. Call complete."

Near Domain Dr, Austin, TX 78758
Andy  B.

Andy B.

DRYER WHIRLPOOL WGD4850HW0 Arrived on site for dryer not heating. Tested and inspected unit and found failed fuse and thermostat. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Shoal Creek Blvd, Austin, TX 78757
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHB01 "Arrived on site for ice bin issue. Found blockage inside of ice chute,removed blockage,removed ice bin,tested dispenser ice door,door sealing correctly adjusted ice door. Reinstalled ice bin tested ice dispenser unit working as designed."

Near Hansa Loop, Austin, TX 78739
David  Z.

David Z.

DRYER WHIRLPOOL WED560LHW0

Near Domain Dr, Austin, TX 78758
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site for refrigerator not cooling (Also noted top light out in RC) Tested and inspected unit and found no frost pattern on evaporator. Checked amp draw at compressor and found 0.4 did sealed system pre check and unit will need sealed system repair. Ordering SS repair 2 hour job, office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (SS REPAIR ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10352518 (socket) and 1 W10507884 (compressor) and 1 W11179385 (drier-tube) and 1 W11216993 (bulb-light) and 1 WP2188822 (evaporator)"

Near Domain Dr, Austin, TX 78758
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and inspected refrigerator and found evaporator fan motor is noisy during operation. Replaced evaporator motor diagnosed on previous visit and noise has stopped. Corrected thermistor placement, no water leaks from connections at time of service, job complete"

Near Foxtail Run, San Marcos, TX 78666
David  Z.

David Z.

DRYER AMANA NED4655EW1 "Arrived on site to diagnose a dryer that was now heating but customer says was getting lint on the wrong side of the screen. Removed back panel and ducting for blower housing and lime screen. Slightly adjusted some bends to try and create a better seal. Advised customer this is not a perfect seal, and there would likely be some blow by regularly. Resealed unit and retested. Found airflow was weak, but there is some suction. Advised to have dryer vents cleaned to improve airflow, especially if loads need to run twice. All is now working as designed. Call complete."

Near St Leger St, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

WASHER FRIGIDAIRE FFTW4120SW "Arrived on site for washer having water buildup in fabric softener dispenser and not not draining. Performed diagnostics mode and found drain pump not activating. Checked voltage from control and found within range. Traced voltage and found failed wire to drain pump. Repaired wire and tested drain pump and found working. Found fabric softener dispenser clogged. Removed softener buildup. All tested good, no water leaks detected."

Near Old Glory Trail, Liberty Hill, TX 78642
Dylan  T.

Dylan T.

WASHER WHIRLPOOL MVWB765FW3 Arrived on site customer complaint was water would constantly go into the washer had a bad water valve replaced a part ran the unit everything else work great as designed all lines are dry

Near Stone Water Ln, Jarrell, TX 76537
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site to diagnose a microwave that is beeping randomly and has a delay on the interior light. Replaced control panel and both interlocks to ensure proper operation. All is working properly at this time.

Near Swift Water Loop, Bastrop, TX 78602
James C.

James C.

REFRIGERATOR KITCHENAID KBFC42FTS06 Arrived on site and tested operation. Found no ice production. Tested optics and found they have failed causing no ice production. Unit will need new optics to repair. ; ordrng 1 W10757851 (optics)

Near Cedar Hollow Rd, Georgetown, TX 78628
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I found the noise being caused by pressure. I explained to the customer that the set pressure reducing valve would cut the pressure back to 50 psi and be much slower than usual. I showed the customer how to turn down the ball valve at the wall to get rid of the noise without sacrificing the pressure at the dispenser. Call complete.

Near Endeavor Cir, Austin, TX 78726
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to test unit for unit not coming on. Test unit and found broken push rod. Will order new rod WPW10120235 ; ordrng 1 WPW10120235 (PUSH ROD)

Near Veronese Dr, Austin, TX 78737
Arthur B.

Arthur B.

WASHER ROPER RTW4516FW2 Arrived onsite for customer complaint of top load washer not filling properly. Ran diagnostics and found error code F8E1 (Long Fill). Found hot water valve not opening. Removed and replaced water valve. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near John Haedge Dr, Killeen, TX 76549
James C.

James C.

TRASH COMPACTOR WHIRLPOOL KTTS505ESS0 Arrived on site and installed new container. Tested for proper operation and found unit working properly. Job complete

Near Mystic Dr, Horseshoe Bay, TX 78657
Dylan  T.

Dylan T.

MICROWAVE KITCHENAID KMBP100ESS01 Arrived onsite customer complaint was unit not coming on pulled the u it out took the top off found the board was bad have to order the part and return ; ordrng 1 W10260060 (cntrl-elec) and 1 W10577815 (cntrl-elec) and 1 W10692851 (filter)

Near Las Colinas Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR LG LFX31925ST/00 "Arrived on site to install parts previously diagnosed. Removed faulty dispenser assembly,but installed new dispenser assembly tested water and ice unit working as designed

Near Idalia Dr, Austin, TX 78749
James C.

James C.

DISHWASHER GE PDT760SSF0SS Arrived on site and inspected unit for leaks. I found the unit is leaking from the fill funnel on the left side of the tub. Also found console is separating.

Near Monument Hill Trail, Georgetown, TX 78633
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher damaged handle. Inspected unit and found damaged handle. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Domain Dr, Austin, TX 78758
Richard P.

Richard P.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived onsite for the refrigerator ice maker not working. Ran diagnostics and found that the ice maker was not responding. Replaced ice maker and ran test 120 and it passed. Ran test 96, 97 and ice maker was filled with water. Advised customer to give it at least 24 hours to see ice production. Complete"

Near Gruene Wald, New Braunfels, TX 78130
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFE505W0HZ1 "Arrived on site and found terminal block has failed, user interface is not showing any power. After replacing terminal block all function has returned to range. Job complete"

Near Laurel Hill Rd, San Marcos, TX 78666
Al R.

Al R.

WASHER WHIRLPOOL WFW70HEBW0 Arrived to inspect front load washer making a loud noise described as a plane landing in customers front yard during spin cycle.Ran diagnostics test mode and unit made the loud bearing noises during test 6 SPIN CYCLE.Advised customer the unit will require a bearing

Near W Birch St, Nolanville, TX 76559
James C.

James C.

REFRIGERATOR KITCHENAID KFIS29PBMS03 Arrived on site and accessed freezer evaporator. Found that the heater connection was falling out of molex connection. Secured harness into molex and tested. Unit tests good. Job complete

Near Yellowstone Rd, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived onsite to replace water reservoir previously ordered. Upon inspection found that the water line on the rear of the refrigerator is clogged. Ordering parts. Customer on trip will call office when they return to schedule appointment. ; ordrng 1 WPW10678712 (tube-water)

Near Shale Ln, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to test unit, upon inspection we found the unit was working correctly, no leaks detected, tested multiple cycles. No tripped breaker. Complete"

Near Walnut Ave, Austin, TX 78702
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for range, customer stated that he was not able to convert oven orifice or adjust burner valves. Converted oven and regulator. Adjusted cooktop burners. Checked for gas leaks and found customer had gas line connected to copper line( see SD-QuickPic). Had customer sign waiver for improper gas line. All range operations tested good, no gas leak detected durning service."

Near Tailwind Ln, Kingsland, TX 78639
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL GSS30C7EYY00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, using my jumper wire, I tested the IM from points T-H and it failed. I checked the wiring harness at the bottom left door hinge and found the wires broken. When I went to quote for the door replacement.

Near Baranco Way, Leander, TX 78641
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose a washer that will not cycle properly.

Near Green Fields Dr, Bastrop, TX 78602
Andy  B.

Andy B.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer not heating and water. Tested and inspected unit and found no water issues with unit and found failed hi limit tstat. Removed failed part and replaced with new. Tested unit and all operations are normal.

Near Gracy Farms Ln, Austin, TX 78758
James C.

James C.

DISHWASHER KITCHENAID KUDS30FXSSA Arrived on site and tested operation. Found unit not draining. Customer had recently replaced disposal. Found knock out for dishwasher drain still in place. Removed and ran diagnostics. Unit tests good. Job complete

Near Davis Mountain Cir, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator ice dispenser leaking water. Upon further inspection, I found that the ice door is not sealing correctly allowing warm air to flow inside the ice bin. Placed the unit in diagnostics and ran test 56 showing error code E5-IM timed out. Also found that the right RC door gasket is torn. I removed and replaced the ice maker and ice door and tested. Unit is operating as designed.No water leaks observed during service. LSO PER CUSTOMER REQUEST.; ordrng 1 W10846057 (gasket-fip)"

Near Brave Face St, Leander, TX 78641
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for surface light not coming on . Found bulb element burned out . Replaced bulb . Unit is checking normal . Job complete .

Near Brenham St, Manor, TX 78653
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS973CIHZ00 "arrived on site to install previously diagnosed and ordered part. Due to the ice door failing, I removed and replaced the ice door and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near 183A Frontage Rd, Cedar Park, TX 78613
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and inspected refrigerator and found it does not need a water filter home has its own filter system. Showed customer how switch inside of filter housing can be bypassed by holding it down. Customer will just put a piece of tape over it to prevent it from constantly beeping. No water leaks from connections at time of service, job complete"

Near Willow St, Austin, TX 78702
Al R.

Al R.

RANGE WHIRLPOOL WFG320M0BS3 "Called Whirlpool Tech line and spoke with MARKSR#7726881513Arrived to inspect the gas range still tripping the breaker.After calling whirlpool, Mark had me check red wire from control to chassis, which was 130 ohms.Issues may be in the ValveBake igniter Something Is shorted to chassis ground130 ohms should not be seen. It should be open.WPW10548355 switch harness, W10914403 main harness, W11126814 control.Office to reschedule with customer when parts arrived.; ordrng 1 W10914403 (MAIN HARNESS ) and 1 W11126814 (MAIN CONTROL ) and 1 WPW10548355 (SWITCH HARNESS)"

Near Borromeo Ave, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KGCU463VSS01 "Arrived on site to test griddle element, upon inspection we found that the switch working the griddle and griddle led was not operating, we replaced the switch and retested unit, unit operational and griddle tested correctly. Complete"

Near Dripping Springs, TX
Al R.

Al R.

DRYER MAYTAG MED6630HC0 Arrived to install previously ordered parts.Disassembled and installed the seal and pads.Reassembled and unit tested as designed with no odd noises.Job complete

Near Choke Canyon Ln, Round Rock, TX 78681
Dylan  T.

Dylan T.

OVEN KITCHENAID KEBS207ESS00 Arrived on site customer complaint was oven wouldn’t come on at all pull the whole unit out took it apart take the back off replace the thermal fuses in it still wouldn’t come on found it was the fuse upfront by the UI need to order the correct part and go back out; ordrng 1 WPW10545291 (fuse-thrml)

Near St Paul Rivera, Round Rock, TX 78665
James C.

James C.

OVEN WHIRLPOOL WFE770H0FZ2 Arrived on site and found wire harness is also burned up and will require replacement. Instructed customer of findings. ; ordrng 1 W11134661 (harns-wire)

Near Anson, Kingsland, TX 78639
Arthur B.

Arthur B.

DISHWASHER JENN-AIR JDB9800CWP2 "Arrived onsite to install new LH/RH upper tracks on dishwasher. When arrived, unit was uninstalled. Removed and replaced both RH/LH tracks. Reassembled and install rack. Rack now open and closes smoothly. No other issues found. All water connections were dry at time of service."

Near Southshore Dr, Salado, TX 76571
Dylan  T.

Dylan T.

MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site customer complaint was microwave wasn’t heating at all found the magnetron cap And diode was bad pull the unit down replace the parts ran the unit everything worked as designed reinstalled customer unit

Near Hesters Crossing Rd, Round Rock, TX 78681
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT770PAYM0 "arrived on site to inspect dishwasher leaking. Customer advised that water was coming from underneath on the left side of the unit. I placed the unit in diagnostics showing error code F9E1-diverter lost position. Cleared the code and continued with testing. After approximately 30 seconds into testing, the unit began to leak at the diverter housing area. I removed and replaced the sump/motor assembly and retested. Unit operated as designed. No water leaks observed during service, job completed. Part/labor have 1 year warranty."

Near Baranco Way, Leander, TX 78641
Wesley P.

Wesley P.

WASHER AMANA NTW4516FW2 Arrived onnsite and found unit operating with failed dogs and agitator. Replaced agitator and bolt. Unit is now operating as designed.

Near Ray Wood Dr, Austin, TX 78704
Wesley P.

Wesley P.

OVEN BOSCH HBL8650UC107 Arrived onnsite and replaced door skin and seal.2. All checks good. Unit is now operating as designed. ; pckd up 1 00-27-723 (splash guard)

Near Woodmont Ave, Austin, TX 78703
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 Arrived on site and tested operation. Found light not turning on. Tested voltage and found no voltage in socket but correct voltage to socket. Installed new socket and tested. Unit tests good. Job complete

Near Panther Hollow Dr, Marble Falls, TX 78654
Richard P.

Richard P.

WASHER LG WM2077CW/01 Arrived onsite for the washer making a noise during spin cycle. During testing found that the bearing is no good causing the noise. Will need outer tub assembly and inner basket and tub seal.

Near Birmensdorf Dr, San Marcos, TX 78666
James C.

James C.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on site and found ports clogged on bellow drain. Cleared out and instructed customer on how to routinely clean. Ran diagnostics and found unit working properly. Job complete

Near Woodland Acres Dr, Marble Falls, TX 78654
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL KEBS107SSS04 "Arrived on site to install keypad, installed keypad given by customer and tested unit, unit tested good with no problems. Complete"

Near Scenic Bluff Dr, Austin, TX 78733
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for deli control not working. Removed control found wire harness corroded at harness and on control. Unit will need a new deli door and deli control. Need AUTHO for control and door; ordrng 1 CNOTE (NEED AUTHO FOR CONTROL AND DOOR) and 1 W10815668 (DOOR BLK SS )

Near Rocking A Trail, Spicewood, TX 78669
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for fresh food evaporator incased in ice. Called tech support due to ongoing issue. Per tech support need to replace 3 way valve. Ordering 3 way valve job will need 2 hrs7726898361; ordrng 1 2HRS and 1 W10913906 (ACCESS VALVE) and 1 W11094466 ( VALVE) and 1 WPW10143759 (DRIER UV)

Near Single Peak Cove, Spicewood, TX 78669
Lou S.

Lou S.

MICROWAVE IKEA IBMS1455DS00 "arrived on site to install previously diagnosed and ordered parts. Due to the rings all breaking, I removed and replaced all four rings and buttons and the two large knob rings and tested. Unit is operating as designed. Job completed."

Near Sidewinder, Leander, TX 78641
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL KUIC15PHZS0 "Arrived on site for no ice. Ran diagnostics pumps and water passed,weak frost pattern on evaporator. Ran unit through a normal cycle. After 45 min run time small thin slab of ice only formed in U shape where refrigerant line runs,due to timing unit ran through a harvest. Called tech support to verify leak in system,unit will need a new compressor,drier and evaporator.

Near Rivercliff Dr, Spicewood, TX 78669
Robert J.

Robert J.

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived onsite for the gas stove not lighting consistently. Upon inspection found the stove is working to manufacture specs. Advised customer on the proper way to ignite the stove. Complete.

Near Orange Blossom, New Braunfels, TX 78132
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of door handles being damaged, I replaced handle, unit tested good."

Near Spicewood, TX 78669
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW4815EW1 "Arrived on site for washer continues to drain and will not start cycle. Inspected unit and work area. Found unit unplugged. Powered unit on and found drain pump running and not responding at control. Checked analog pressure hose and found clear. Found control at fault. Removed failed control and installed new. Performed diagnostics mode and ran automatic test cycle, monitored operation. All tested good, no water leaks detected.

Near Co Rd 330, Burnet, TX 78611
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL GSC308PRS "Arrived on site and found microwave is healing very slowly, a half a cup of water is barely lukewarm after 30 seconds and after 90 seconds is still able to be touched without scalding. Replaced magnetron, capacitor, and diode as testers from non-inventory truckstop and this had no positive affect on the microwave.

Near Winding Trail, Wimberley, TX 78676
David  Z.

David Z.

WASHER WHIRLPOOL MHW5630HC Arrived on site to install previously diagnosed parts. Installed new door latch and retested. Unit is still not locking. Double checked harness and found brown wire in latch connector broken off in the connector. Attempted to resecure but was not successful. Ordering harnesses W11314680 and w11316253 to resolve. Also adding 2MAN since unit will need to be unstacked and disassembled. ; ordrng 1 2MAN (2MAN) and 1 W11314680 (harns-wire) and 1 W11316253 (harns-wire)

Near Danny Dr, Austin, TX 78759
David  Z.

David Z.

WASHER WHIRLPOOL CAE2765FQ0 "Arrived on site to diagnose several washers not spinning out water. Units were draining, but clothes remained wet. Found various error codes, usually either F7E1 for basket speed error. Lock tested good, and unit is completing diagnostic cycle. Found unit was vibrating heavily and sounded clunky. Spoke with tech line and rep advised that the F7E1 can be thrown by slipping belt on overloaded units, and also if gearcase is wearing causing additional resistance. ; ordrng 1 W10721967 (drive pulley) and 1 W11159068 (gearcase) and 1 W11213879 (belt)"

Near Grover Ave, Austin, TX 78756
Robert J.

Robert J.

WASHER MAYTAG MVWB855DC3 Arrived onsite to replace washer control console previously ordered. Replaced console and tested unit. Everything working properly.

Near Bogen Rd, New Braunfels, TX 78132
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and inspected washer and found customer is experiencing washer UI being unresponsive, had to attempt entering diagnostic cycle on three different button combinations before user interface would respond. Replace user interface and recommended that if it is unresponsive again warming up ones hands by rubbing them together Improve the touch feedback. No water leaks from connections at time of service, job complete"

Near Forest Hills Dr, Austin, TX 78746
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL KRMF606ESS01 Arrived onsite for the refrigerator door ajar light on. Installed all controls that was previously ordered and issue was not resolved. Upon inspection found that the drawer liners needed to be put back in to activate the door switches in the back of the refrigerator. Put in liners and door ajar issue has been resolved.

Near Centennial Bend, New Braunfels, TX 78130
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOD51EC0AB03 "Arrived on site for customer complaint of oven not turning on at all, found open thermal fuse, I replaced thermal fuse, after replacing I tested unit and found faulty cooling fan motor, ordering cooling fan motor. ; ordrng 1 CNOTE (COOLING FAN) and 1 CNOTE (PARTS RESEARCH ) and 1 CNOTE (OFFICE TO RESCHEDULE )"

Near Colinas Cove, Bee Cave, TX 78738
Richard P.

Richard P.

WASHER WHIRLPOOL WFW92HEFW0 Arrived onsite for the washer not spinning properly and wobbly. Upon inspection found that the washer is a double stack unit . Upon inspection of the washer it seems that the damper shocks are broken. But could not continue with repair because it’s a 2 man job. Office will need to reschedule with a 2man and 2HR needed for repair. ; saved tckt

Near Riverbend Blvd, San Marcos, TX 78666
Paul R.

Paul R.

DRYER MAYTAG MGD8200FW1 Arrived onsite for the dryer that is not starting. I found no response from the control panel. I found 5VDC at the molex connector on the control panel. The control panel needs to be replaced. Ordering W10916689 PANEL-CNTL..; ordrng 1 W10916689 (PANEL-CNTL)

Near Bella Montagna Cir, Austin, TX 78734
Jonathan  S.

Jonathan S.

DRYER SAMSUNG DV56H9000EP/A2 Arrived on site to install previous diagnosed part. Disassembled unit to gain access to motor. Removed failed motor and installed new. Assembled unit and found making odd sound. Disassembled unit and checked operation. Reassembled unit and tested operation. All tested good.

Near Vista Ln, Georgetown, TX 78633
Arthur B.

Arthur B.

DISHWASHER SAMSUNG DW80K5050US "Arrived onsite for customer complaint of dishwasher leaking from bottom and not completing cycle. Upon inspection and review, found water leaking from sump seal causing water to pool on bottom base cover. This is also throwing LC error and not complete cycle. . Unit unplugged at this time."

Near Crest Ln, Round Rock, TX 78681
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and found unit somewhat noisy from likely dust in blower wheel. Returning with 2 man as washer also needs service and units are stacked in tight closet. Office to reschedule. Unit 325; ordrng 1 SOUNDPAD (UNKNOWN)

Near E 6th St, Austin, TX 78702
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51ES4ES01 "Arrived onnsite and tested unit for bake at 350f. Worked perfectly reaching a correct preheat in under 15 minutes.Adjusted settings and calibration to address customer concerns, all checks good, advised on status."

Near Dexter St, Austin, TX 78704
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW95HEDC0 "Arrived on site for customer complaint of unit leaking, found leak coming from in between outer tubs.

Near Hazelnut Ct, Driftwood, TX 78619
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to diagnose drawer not operating properly. Tested drawer and sliders and found all is working normally. Advised customer on use and care, and possibly using a food safe lubricant if sliders get stiff. All is working as designed. Call complete."

Near Guadalupe St, Austin, TX 78701
Brandon C.

Brandon C.

COOKTOP KITCHENAID KGCU463VSS01 Arrived on site for customer complaint of unit not lighting and continues to spark on some burners. I found front left ignitor needed replacing and spark module needed replacing.Unit tested good. ; ordrng 1 CNOTE (RETURNING 3 IGNITORS)

Near Hazelnut Ct, Driftwood, TX 78619
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Arrived on site And found customer is experiencing dispenser not giving water intermittently, spoke with tech line and they recommended adding a water pressure regulator described in service pointer W11394954A. No water leaks from connections at time of service SR7726900906; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve)"

Near Doolittle Dr, Wimberley, TX 78676
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB835DW4 "Arrived on site for washer leaving white residue on clothes. Inspected unit and work area. Found drain line not zip tied in. Corrected drain line. Performed diagnostics mode and checked fault codes. Performed inlet valve test and found all functions working. Performed automatic test cycle and monitored. Found all operations working. Found customer in water softener. Customer stated that they use small amount of soap and have already had a washer and dryer in home that did not leave soap residue on clothes. Called tech support and spoke Scott, went over prior test and ran normal cycle to check water level (SR#7726894616). All tested good, no water leaks detected."

Near Charli Cir, Liberty Hill, TX 78642
Al R.

Al R.

DRYER WHIRLPOOL MLG26PRBWW1 "Arrived to inspect stacked dryer with no power.Called Whirlpool commercial and was told the unit needed to be reprogrammed.Checked continuity at all available points.After reprogramming the unit, the unit began operating properly.EXCESSIVE LINT BUILDUP IN THE DRYER

Near South W S Young Drive, Killeen, TX 76543
Kevin B.

Kevin B.

REFRIGERATOR JENN-AIR JS42PPDUDB20 arrived on site and inspected refrigerator and found frost buildup inside of ice bucket causing it not to dispense. Lifted ice bucket off of shaft and inspected it and shaft is in good condition. Recommended that ice bucket be inspected every 10 to 14 days to keep frost buildup from sticking in place.

Near Trailview Mesa Terrace, Austin, TX 78746
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site for no cool in both sections . Unit is room temp both compartments .

Near Dessau Rd, Austin, TX 78754
Clif L.

Clif L.

RANGE GE JBS160DM1WW

Near S Old Potato Rd, Paige, TX 78659
Scott  M.

Scott M.

DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site for leaking dishwasher . Found small hair line crack on right front allowing water to drip down trim channel. Ordering tub and new side plugs . No other leaks detected at time of service . Please call to set return visit .; ordrng 2 W10795980 (cap)s and 1 WPW10681507 (tub-dishwr)

Near Wayward Sun Dr, Austin, TX 78754
Andy  B.

Andy B.

FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site for freezer not cooling. Performed temperature test and found at 40° removed evaporator cover and found poor frost pattern. Removed backing and found amp draw at 1.4 and found compressor EXTREMELY hot, did Sealed system pre check unit will need SS repair. Ordering needed parts. Office to schedule return trip. 2 hour job. No water leaks present at time of service.; ordrng 1 SEENOTE (SS REPAIR) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10750851 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)"

Near Rio Grande Ave, Hutto, TX 78634
Jonathan  S.

Jonathan S.

COOKTOP GE JGP975SEK2SS "Arrived on site for cooktop back burners not light. Inspected unit and work area. Cleaned burner orifices and burners. Tested unit and found on LP. Checked regulator with LP instruction. Found when back burner lights flame was abnormal. Called GE tech support and spoke with Charles. He stated regulator causing failure.Removed valve and installed new. Tested unit and found left rear burner working. Found rear middle and right rear not working. Found burners and cap switched on burners. Made correction and tested unit. All tested good.

Near Silverado Dr, Georgetown, TX 78633
James C.

James C.

WASHER WHIRLPOOL WTW7300DW0 Arrived on site and found wash plate seized to drive shaft. Unit will also need new wash plate to repair.; ordrng 1 W10752283 (washplate)

Near Magnolia Ln, Cottonwood Shores, TX 78657
Dylan  T.

Dylan T.

OVEN KITCHENAID KEBS207SSS02 Arrived on site customer complaint was oven wasn’t baking very well found it needed a bake element and broil element gave customer a quote she said yes replace both parts ran the unit everything worked as designed

Near River Chase Blvd, Georgetown, TX 78628
Arthur B.

Arthur B.

VENTHOOD WHIRLPOOL UXT5536AAS Arrived onsite for builder complaint of ventahood not exhausting air. Tested unit and found unit works as designed. Used piece of paper on various speeds to verify suction. No other issues found.

Near Vista View Dr, Georgetown, TX 78626
Dylan  T.

Dylan T.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site customer complaint was oven was a pre-heating properly ran the unit everything is working as designed rather diagnostic can I find anything wrong at this time

Near Catania Loop, Hutto, TX 78634
Lou S.

Lou S.

DISHWASHER AMANA ADB1400AGS1 "arrived on site to inspect dishwasher dispenser issues. Upon further inspection, I placed the unit in diagnostics and tested. Unit operated as designed except the dispenser never opened and no rinse aid is dispensing. I removed and replaced the dispenser and main control and retested and the unit is operating as designed. No water leaks observed during service, job completed."

Near John Muir Trail, Leander, TX 78641
Al R.

Al R.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived to inspect ice machine not making ice.Powered unit on and water circulated through the unit twice.On second fill the unit never completed an ice slab.Felt the inside and unit was warm on the inside of the unit.

Near W State Hwy 29, Georgetown, TX 78628
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW7500GW2 Arrived on site for washer not draining. Upon arrival customer informed that unit will not drain only on colors cycle. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and found all operations are normal. Also spoke with customer on use and care and practice for best performance. No water leaks present at time of service.

Near Lathrop Ave, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR KITCHENAID KRFC400ESS00 Arrived on site and found freezer door frozen shut due to ice in the rails. I was able to open the door approximately 6 inches and found ice covering bins and rails. Unit will need new rails to repair. ordrng 2 WPW10235368 (glide)s

Near Coyote Trail, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site for cooling issues. Per service diagnosed leak at fresh food evaporator,unit will need the updated fresh food evaporator,compressor and a uv drier. Checked for leaks found a crack on the reservoir knuckle entering filter housing. Customer decided to wait on repair for reservoir. Sealed system repair covered under AUTHO S71233. Job will need 2HRS ; ordrng 1 2HRSFORREPAIRS and 1 W10276644 (COMPRESSOR) and 1 W10913906 (ACCESS VALVE) and 1 W10917531 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV)"

Near Julian Alps, Austin, TX 78738
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect wall oven getting the cabinets too hot. Upon further inspection, the customer advised that the drawer handle at the bottom of the unit was getting hot while the unit is in use. Turned the unit on and found the airflow and temp to be normal. I advised the customer that due to the unit vent being just above the drawer/handle, it will get hot during use. Advised the customer to set up the WiFi on the unit to receive and software updates. Provided the number to the Connect team- 866-333-4591 and advised the customer to contact them and let them walk through the WiFi connections. Job completed."

Near Peak View Dr, Leander, TX 78641
James C.

James C.

OVEN AMANA ACR4503SFW1 Arrived on site and tested operation. Found unit averaging 355 when set to 350. Unit tests good. Job complete

Near Broadmoor St, Meadowlakes, TX 78654
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site to replace left rear burner and right front burner. Found wrong part ordered for left rear burner. Will order new valve W11256503 x2 and W10597156. Office to reschedule ; ordrng 1 W10597156 (RR VALVE ) and 2 W11256503 (LR/CENTER VALVE)s

Near Dayridge Dr, Dripping Springs, TX 78620
Dylan  T.

Dylan T.

WASHER GE GFW450SPM1DG Arrived on site customer complaint was washer wouldn’t wash or do anything down stock the unit replace the main control board and the UI washer still wouldn’t work properly call tech-support they told me to replace the soap dispenser motor200114-002768 case number ; ordrng 1 WH43X10059 (diverter)

Near Sumbera St, Holland, TX 76534
Paul R.

Paul R.

RANGE WHIRLPOOL WEG745H0FS0 Arrived onsite for the range that has a gas smell. I tested all connections and valves for leaks with a leak detector. There are no gas leaks present at this time. I explained to the customer how the regulator vent works and explained they could get small amounts to come from the vent at times. Call complete.

Near Tilder Dr, Austin, TX 78729
Luis M.

Luis M.

FREEZER WHIRLPOOL WZF34X18DW03 "Arrived on site for cooling issue. Found evaporator incased in ice,ran diagnostics heater powered on,replaced defrost thermistor,ran defrost cycle. ; used 1 WPW10383615 (THERMISTOR) from stock"

Near Airport Blvd, Austin, TX 78752
Lou S.

Lou S.

RANGE WHIRLPOOL WEE510S0FS2 "arrived on site to inspect cooktop. Upon further inspection, I found the cooktop badly damaged at the front left burner. Customer advised that they boiling water in a pot the same size as the burner when they heard a pop and saw the glass was broken. The break begins in the center of the burner area and spreads throughout the cooktop. I removed and replaced the cooktop and tested the burners and the unit operated as designed. Job completed."

Near Windy Valley Rd, Leander, TX 78641
Clif L.

Clif L.

RANGE GE ZGP366LR5SS Arrived on site to replace encoder assembly for range. Replaced control and tested unit. Found all is functioning properly at this time.

Near La Reata Trail, Smithville, TX 78957
Lou S.

Lou S.

OVEN KITCHENAID KEBS107SSS04 "arrived on site to install previously diagnosed and orders part. Per the previous techs findings, I removed and replaced the Bake element, which was badly warped, and tested the unit. Unit operated as designed. completed."

Near Medicine Hat, Leander, TX 78641
Luis M.

Luis M.

FREEZER WHIRLPOOL WZF79R20DW03 "Arrived on site for cooling issue. Found evaporator incased in ice. Ran diagnostics unit will run through a forced defrost,let unit continue defrost,replaced main control and defrost thermistor,ran new control through a defrost.

Near Beecher Ln, Austin, TX 78746
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0AS03 Arrived on site for unit with f1e1. Found per tech sheet to replace main control. Removed and replaced the control and tested goodControl

Near Santa Maria St, Georgetown, TX 78628
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher with an upper rack that will not stay in position. Tested unit and found rack stops have come off of rails. Reinstalled stops and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near McKendrick Dr, Cedar Park, TX 78613
Clif L.

Clif L.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site to replace latch for washer. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Spectrum Dr, Austin, TX 78717
Lou S.

Lou S.

RANGE WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect range display time changing and chips on interior walls. Upon further inspection, customer advised that the time is changing up to 2 hours behind and there are paint chips on the walls of the oven. I placed the unit in diagnostics showing no error codes. I found a paint chip on the left wall under the 4th rack space that is approximately the size of a quarter. Also found a smaller chip on the left wall. There is a chip on the right side wall at the 2nd rack space approximately the size of a dime or penny and another small chip further down on the right side wall. I contacted Techline and spoke to Mike and advised of my findings. Mike advised that the file would be sent in for review and someone from Whirlpool would contact the customer within 5 business days to discuss proceedings. Mike provided File #7726871104. I advised the customer of my discussion with Techline. No repairs to be made. Job comp"

Near Concho Creek Loop, Leander, TX 78641
Jonathan  S.

Jonathan S.

UNKNOWN UNKNOWN NISSAN

Near Sun City, TX 78628
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG525S0HS1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Haynes Dr, Round Rock, TX 78665
David  Z.

David Z.

DRYER WHIRLPOOL MGD6630HC Arrived on site for dryer making intermittent rattling sound. Performed diagnostics and heard faint rattling in cabinet. Removed front panel and insulated all contact points on the blower housing and motor. Insulated rear exhaust pipe with sound pads from truck stock. Retested unit and no rattling is present. All is working as designed. Call complete.

Near Sedbury Way, Cedar Park, TX 78613
Wesley P.

Wesley P.

DRYER MAYTAG MED5630HW0 Arrived on site for general drying concerns. Advised customer on use and care and yearly duct maintenance. All checks good during testing.

Near Carlotta Ln, Austin, TX 78733
James C.

James C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site and found outer wrapper damaged. Installed new. Unit in show room and not installed. Job complete

Near N U.S. Hwy 281, Marble Falls, TX 78654
Arthur B.

Arthur B.

WASHER GE GUD27ESS0MWW Arrived onsite to contact GE Techline. Spoke with Greg #200110-001061 and he walked me through the wiring. Found open overload switch at the motor when checking red wire at start switch and brown wire at door switch. Ordering motor.; ordrng 5 WE2M302 (screw)s and 1 WE49X27320 (kit motor drive and)

Near TX-138, Florence, TX 76527
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF320PADB1 ; ordrng 1 WP8580309 (strike)

Near James Garfield St, Manor, TX 78653
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived to inspect water leaking from filter.Confirmed the complaint and realized the customer didn’t use the water from the refrigerator, but uses the ice function.Customer requested the bypass be inserted.After installing the bypass, the unit didn’t leak.All water lines were dry at the time of service.Job complete"

Near Bridie Path, Pflugerville, TX 78660
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for refrigerator still freezing food in RC. Preformed temperature test and found failed controls and Thermistor as well needing sealer around ice box. Ordering needed parts no water leaks present at time of service.; ordrng 3 212643 (sealer-gum)s and 1 W10884720 (harns-wire) and 1 W11043763 (cntrl-elec) and 1 W11284720 (panel-ui)

Near 1st Ave, Taylor, TX 76574
Leonardo C.

Leonardo C.

OVEN KITCHENAID KODE300ESS04 Arrived on site to test unit for oven being dirty between glass. Test unit and advised customer that will not be covered under warranty. Checked upper oven for temp not being correct. Test unit and unit test good job complete

Near Occidente, Canyon Lake, TX 78132
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for customer complaint of front load washer panel not responding. Attempted to unlock panel. Still no response. Was able to enter diagnostics and perform button UI test. All check ok. Unit now came on as designed. No other issues found. All water connections were dry at time of service.

Near Heredity Ln, Killeen, TX 76549
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived to inspect left rail stop had fallen off.Reinstalled it and verified it works properly before I left the residence.Job complete

Near Archer Ln, Georgetown, TX 78633
Richard P.

Richard P.

DISHWASHER JENN-AIR JDB8700AWP3 Arrived onsite for the dishwasher continually washing and never stopping. Ran diagnostics and found that the control board was faulty. Every error code on the tech sheet was being displayed. We installed new control and user interface. Everything working properly. Complete

Near Deer Run Way, New Braunfels, TX 78132
Robert J.

Robert J.

WASHER LG WM2487HWM Arrived on job for the first not completing cycle. Found drain motor not working correctly.. Replaced drain pump and retested. No leaks detected. Complete

Near Tiburon Dr, The Hills, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site for cooling issue. Found ice in return vent,freezer section with excessive frost. Found large gaps between liner and cabinet,found corner of gaskets not sealing. Added adhesive to gaps between liner and cabinet, remolded door seal,checked air flow to fresh food,checked door seal good."

Near Breanna Ln, Kyle, TX 78640
Lou S.

Lou S.

DRYER MAYTAG MEDX655DW1 "arrived on site to inspect dryer timer not advancing. Upon further inspection, customer advised that the unit timer does not advance while drying and the clothes are getting very hot. I turned the unit on and watched the timer and it did not advance and was making a loud ticking noise. I opened the door and held the door switch closed then turned the unit and and could see that the element was illuminating at the back left vent. While the unit was running, it was making a loud thumping noise. I disassembled the unit to find the rollers, pulley and belt all needed to be replaced. I removed and replaced the timer, both rollers, pulley and belt (dryer repair kit) and retested and the unit is operating as designed. No lint observed during service, job completed."

Near Cleburne Pass, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not dispensing soap. Performed diagnostics mode and found unit not filling with water. Inspected water valve to unit and found off. Turned water on to unit and continued with test mode. Monitored test operation and tested amp draw to heater, found 6.5 amps to heater. All operations tested good, no water leaks detected durning service."

Near Conchillos Dr, Georgetown, TX 78626
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to test unit for large burner not getting all the way red. Test unit and unit test good advised customer that these new burners do not get completely red due to new burners job complete.

Near Windsor Blvd, Lockhart, TX 78644
Richard P.

Richard P.

WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for the washer not draining. Ran diagnostics and found that pump was not working. Replaced drain pump and tested washer. Everything working properly and water is draining. No leaks detected. Complete

Near Condor Dr, San Marcos, TX 78666
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW2430DP01 Arrived on site to test unit for shorted keypad error. Cleaned console and reset the unit and all buttons are working and no more error code job complete.

Near E Overlook Mountain, Buda, TX 78610
Richard P.

Richard P.

ICE MACHINE JENN-AIR JIM158XYRS0 Arrived onsite for the ice machine not making ice. Upon arrival the ice machine was was off. Turned ice machine back on ran diagnostics and found no error codes and all functions tested good. Upon further inspection I found that the door was not opening or closing properly. Adjusted the hinge and the door is now closing properly. Advised customer to monitor ice machine and if problem returns to call us back. Ice machine is currently producing ice.

Near Uluru Ave, New Braunfels, TX 78132
Clif L.

Clif L.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to diagnose an oven that is giving fan speed errors. Tested unit and found parts are mechanically operating but controls not communicating properly with blowers. Wiring harnesses, controls, and blowers will need to be replaced to complete repair. Office will need to set return date due to part availability.; ordrng 1 W10562910 (harns-wire) and 1 W11225364 (HARNESS) and 1 W11225365 (HARNESS) and 1 W11233570 (HARNESS) and 1 W11261169 (CONTROL)"

Near Ember Glen Dr, Austin, TX 78726
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG515S0FS0 Arrived on site to test unit for left rear burner turning off when on low. Adjusted flame test unit and unit test good job complete.

Near N Bluff Dr, Austin, TX 78745
Scott  M.

Scott M.

DRYER WHIRLPOOL NED4655EW1 "Arrived on site for long dry times , and unit making noise while running . Found unit is heating but poor air flow . Stuff had fallen down behind dryer onto vent hose causing hose to pinch . Also found a bunch of screws pencil and other junk in blower housing as well as screw bits and change in drum felt . Removed all trash . Unit is now heating and down to normal noise while operating . No lint build up at time of service . Job complete ."

Near N Interstate Hwy 35, Austin, TX 78753
James C.

James C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site and found no operation from unit. Found power not getting past junction box. Inspected connections and found hot line has come loose from wire nut. Cut soldered ends from lines and ensured proper connection. Unit tests good. Job complete

Near Kaden Prince Dr, Pflugerville, TX 78660
Clif L.

Clif L.

DISHWASHER KITCHENAID KUDS30FXSS2 Arrived on site to diagnose a dishwasher where rack is in the wrong position. After previous repair homeowner was not informed on how to use new upper rack adjusters. Informed homeowner of operation and no other failures were found at this time. No leaks were found at time of service.

Near Oakview Cove, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

VENTHOOD UNKNOWN WVU37UC6FS0 Arrived on site for venthood not working. Customer stated that unit was not removing smoke or odors. Performed paper test all all speeds and found paper not falling. Informed customer off CFM ratings. All tested good.

Near Holiday Creek Ln, Georgetown, TX 78633
Clif L.

Clif L.

DRYER MAYTAG MEDB850YW1 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found idler pulley not rotating. Replaced idler pulley and tested unit. Found all is functioning properly at this time.

Near Venezia Cir, Georgetown, TX 78633
Al R.

Al R.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived to install previously ordered parts.Removed and replaced the control and UI.Reassembled and unit tested as designed Job complete

Near Tin Taqel Path, Pflugerville, TX 78660
James C.

James C.

MICROWAVE WHIRLPOOL WMH78019HZ0 Arrived on site and tested operation. Found no response from unit. Found interlock has shorted. Unit will need new fuse and interlock kit to repair; ordrng 1 WPW10531156 (filter)

Near Smoke Signal Pass, Pflugerville, TX 78660
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM354DSS4 "arrived on site to inspect dishwasher no functions. Upon further inspection, i found the user interface with no response due to the child lock being turned on. I turned the child lock off and placed the unit in diagnostics and tested. Unit operated as designed. I found that the dispenser door gasket was coming off. No water leaks observed during service.; ordrng 1 W10861000 (detergent dispenser)"

Near Bird Stone Ln, Georgetown, TX 78628
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to test unit for unit turning turning off and when you hit 30 seconds it gives you 1 minute. Turned unit off at breaker test all connection all checked good turned unit on and test unit and unit working correctly at this time. Job complete

Near Arial Dr, Austin, TX 78753
David  Z.

David Z.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to install previously diagnosed parts. Replaced main control and UI / console. Retested unit and found no further communication issues present. Advised customer to set up WiFi when able to allow system updates. All is now working as designed. Call complete.

Near Hunter Ace Way, Cedar Park, TX 78613
Richard P.

Richard P.

REFRIGERATOR FRIGIDAIRE FPBC2277RF1 CArrived onsite for the refrigerator ice maker only producing crushed ice. Upon inspection found that the solenoid controlling the crushed ice function was loose. Tightened solenoid and tested ice maker. Everything is now working properly switching between ice modes. Complete

Near Jacob Ln, San Marcos, TX 78666

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