Sr#7737521823 unit is operating as designed. Explained findings to techline. Tested unit with clothes and found unit will not operate after filling. Likely harness failure activated by weight. Ordering harness to repair. Office to reschedule. ; ordrng 1 W11643701 (Harness)

"Arrived on site to diagnose range that is not heating properly. On arrival spoke with builder who said inspector noted the unit is more than 25 degrees when cycling. I advised this is normal per whirlpool and there is no documented temperature allowance when running bake cycles. I tested the unit and confirmed a normal bake cycle ran from 313 - 385, which places it right around 350. Unit working as designed. CAll complete."

"Contacted techline. Explained to tech of all things already done. After inspecting frame for warping and any other potential bent areas, tech recommended replacement of right side Interlock holder. SR# 7737519570 ordering holder assembly. Office to reschedule ; ordrng 1 W11033422 (Holder)"

Arrived onsite for refrigerator water not working. On inspection found that the water is working fine. I did a test on the IM and it can not find home plate on one test. The other test Siam that the motor was not working on the IM. Ordering a new IM. No water leaks detected during service. ; ordrng 1 W10873791 (IM)

On arrival to dishwasher found middle rack rail was catching on the tub. Adjusted and reset the clip and rack no long drops from position. No leaks observed during service. Operational test good. Job complete.

"Arrived on site for no ice. Found water leaking from drain cap,found thin ice slab formed on evaporator plate,replaced defective cap ran diagnostics all test passed. ; used 1 W11023835 (Cap) from stock"

"WRS325SDHZ05 GP arrived on site to inspect refrigerator not cooling, leaking and not making ice. Checked the temperature and found -7 in theFC and 36 in the RC. Found tracer dye on the floor underneath the unit. Also found compressor oil from previous repairs in the drip pan and evidence that there has been an overflow of liquid. Vacuumed the oil out of the drip pan and filled it with water to check for leaks and found none. Found no further evidence of leaking. Upon inspection of the ice maker in found the ice maker turned off. Turned the ice maker on and it found home position. Cycled the ice maker and it harvested and filled as designed. No water leaks observed during service."

"Arrived on site for a washing machine that wont agitate. Inspected unit and work area. Did confirm the customers complaint and found the whole basket turn whenever the unit should have been agitating. Checked Internet, the washer and found the actuator broken. Replaced the shifter actuator and tested the unit. The unit begin to work and agitate as design. Call complete."

Arrived on site for washer making grinding noise . Found missing teeth on cam assembly . Replaced cam kit . Ran calibration and diagnostics wash . All checking normal. No water leaks detected at this time. Job complete

"Arrived onsite for a washer that did not complete a cycle once when customer was washing a comforter. Upon arrival I visually inspected the unit and found that the harness, gearcase, cam, and actuator all good. I ran the unit with a customer in it like the customer did and found that the unit operated as designed. This issue may have been a fluke. Unit is operating as designed."

"Arrived on site. Replaced defective icemaker and switch,power cycled unit ran diagnostics harvest passed ran fill test passed."

"Arrived on site to inspect refrigerator freezing items in the fresh foods section. Upon further inspection, I tested temps in the RC section and found temps between 35-36 degrees on a setting of 38 degrees and the freezer at 7 degrees. I found the fresh foods section packed with food and no airflow inside due to the food items blocking the airways at the back of the RC section (photos). I placed the unit in diagnostics and tested the thermistors and all are good. I tested the evaporator fan and damper and both are good. I recommended the customer rearrange the fresh foods section and pull everything forward to clear the gap at the back of the shelves to make room for the airflow to be evenly distributed. Unit is operating as designed. No water leaks and no repairs needed at this time. Job completed."

"Arrived on site to test unit for error code f1e0. Upon closer inspect found bad control, replaced control. Tested unit unit is running as intended. Job complete."

Arrived on site for center light module in fresh food section strobing . Replaced light module. Lights are performing normally . No water leaks detected at this time. Job complete

Arrived on site for dryer humming due to vibration . Found top bent in and back panel not sitting correctly. Reshaped top and reinstalled panel. Unit is quieter . Job complete

Arrived on site for center light module in fresh food section strobing . Replaced light module. Lights are performing normally . No water leaks detected at this time. Job complete

"Arrived on site for an ice machine that is making very little ice and ice is melting in the bin. Inspected unit and work area. The customer had the unit turned off so I turned on the unit and found very little water coming into the unit when the unit was calling for water. during the drain portion, I found sternal drain pumping up, draining the water as quickly as it shouldve. Went and replaced the water valve and tested the unit. Found water leaking from the inlet water tube where it meets the inlet water valve. Please shoot and ordering the inlet water to with the water valve. Rescheduled the customer to 10/16.; ordrng 1 W11690162 (Inlet tube) and 1 W10897719 (Valve)"

Arrived on site to inspect bottom mount refrigerator not making ice. I found the ice bucket with a small amount of ice. I found correct temperatures in both compartments. I removed the ice bucket and found ice clogged in the chute. The ice would also not dispense. I ran the ice maker in service tests and found it running and filling properly. I removed all the clogged ice. I instructed the customer to start a fresh batch of ice. The unit is operating as designed at this time. No leaks observed during service. I leveled the unit and doors.

"Arrived on site and broke out damaged blower wheel. Unable to remove blower nut. Replaced motor and wheel, unit now working as designed. Job complete."

Arrived on site to test unit for little to no ice production. Found recirculating pump intermittently working. Also found grid cutter was damaged. Replaced recirculating pump and grid cutter. Unit now working as designed. No leaks detected. Job complete.

Arrived on site for damaged unit. Upon arrival inspected unit and found base of unit is warped. Need to replace base. Replaced base. All other components are correct. Test unit and is operating as designed. Job complete

"Arrived on site to test unit for not cooling, tested unit found compressor not turning on, inspected wiring and a loose connection on the compressor, secured and tested, unit is now running as designed, job completed"

Arrived onsite and found unit operating with failed capacitor. Replaced capacitor. Unit is now operating as designed. Provided advice and use and care. All checks good. ; used 1 W11395618 ( Capacitor) from stock

Arrived on site to inspect top mount refrigerator. I found the evaporator drain tube frozen. I removed all the ice and removed the restriction with my steamer. The unit now operates as designed. No leaks observed during service.

Arrived on site for freezer drawer being loose. Found left side was off center. Properly centered door. Properly seated all drawers. Unit is working now as designed. Call complete.

Arrived onsite for a microwave to replace the previous diagnosed parts. I replaced the control and the bulb. I tested the hood lamp and it is working as designed. Call complete.

"Arrived on site for dishwasher not completing cycles. Upon arrival confirmed failure and found f8e1 in diagnostics. Found drain pump harness and drain pump housing broken. Rescheduled cust9mer for 10/17/23 to complete repairs. Ordering W11643701 lower harness, W11399437 pump, ; ordrng 1 W11643701 (Lower harness) and 1 W11399437 (Drain pump)"

Arrived on site for not operating correctly. Upon arrival ran diagnostics and got error code F5-E3 lid will not lock or unlock. Test latch and only clicks continuously. Need to replace latch. Reply latch W11513248. Test unit and is operating as designed. No leaks present at this time. Job complete

Arrived on site to install previously ordered part. Replaced motor W11549461. Test unit and is operating as designed. Job complete

Arrived onsite for a washer that will stop during a cycle and be full of water and other times it drains but the clothes are twisted around the agitator and still soaking wet. I found a stored F7E1 tachometer error and an F0E9 out of balance pause error. I ran the diagnostics cycle and the unit completed the cycle and worked as designed with no errors returning. The customer stated the issue mainly happens when heavier items like towels are being washed. I found the suspension good. I found the drive belt loose. The belt will need to be replaced and possibly the actuator. Ordering WPW10006384 belt and W11481722 actuator. RS for Mon 10/16.; ordrng 1 WPW10006384 (Belt) and 1 W11481722 (Actuator)

Arrived on site to test unit for rattling sound. Unable to replicate noise. Customer provided video and found noise to be from convect blades. Recommend both convect blades. Advised customer to connect unit to WiFi. Office to reschedule. ; ordrng 1 W11301887 (Convect fan)

"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed. AUTHO S84638"

Arrived on site for dryer not starting. Motor was bad Removed front panel Removed rum. Had to break of wheel. Replaced wheel and motor. Verified operation. Call complete.

"Arrived on site for unit not making ice . Ran harvest test and IM timed out , did have cubes in tray . No frost and temps are good . Fan working properly . Replaced ice maker . Ran harvest and fill . All checked normal. No water leaks detected at this time. Job complete"

Arrived on site to test unit for water accumulation in ice bin. Found fill tube was not inserted properly into ice maker fill cup causing spillage. Adjusted fill tube properly and ice maker now filling properly. No leaks detected. Job complete.

"Arrived on site to replace previously diagnosed control, thermistor and heater harness assembly, replaced and tested, unit is now running as designed no leaks detected job complete"

"Arrived on site to test unit for no drain, tested unit found water trickling out from drain hose, disassembled unit and found that the drain pump filter completely clogged with dogs hair, cleared out and tested, unit is now running as designed, no leaks detected job complete"

Arrived onsite for a refrigerator to replace the previous diagnosed parts. I found a full charge in the system and I replaced the compressor and drier. I added an access valve to the new compressor. I vacuumed the system and charged it with 5 ozs of R134A. I tested the unit and had good pressures. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Arrived on site for washer not starting and not locking . Found Bezzel tabs broken . Ordering bezzel .set return 10/16. No water leaks detected at this time . ; ordrng 1 W11559688 (Bezzel)

Arrived on site to inspect dishwasher noise. The inlet valve is making a loud humming noise due to the water supply being closed. I opened the water valve and retested. The unit now operates as designed. No leaks observed during service.

"Arrived on site to diagnose dishwasher not draining. Examined unit and found sump full of water. Tried to drain and heard pump kick on, but no water moving. Checked disposal and found the disposal still had the drain knockout present. Removed knockout and verified proper function and full draining. Repair completed."

Arrived on site to replace vent cover. Replaced scrapes one with new cover and reattached. Repair completed.

"Arrived on site for leaking water at ice maker. Upon arrival, inspected unit and found fill tube is slightly out of position. Fill tube has been corrected. No leaks present at this time. Job complete"

"Arrived on site for not cooling. Upon arrival inspected unit and is hot in both boxes. Unit is powered on. Found that every couple of minutes the compressor turns on pulls too much amperage,then clicks off. Need to have sealed system repair.; ordrng 1 W11557425 (Compressor) and 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen) and 1 2hourweigh (2 hour weigh) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve)"

"Arrived on site for a washing machine that intermittently wont start cycles. Inspected unit and works area. The customer advised that sometimes when she goes to wash a load of clothes, the unit will buzz and will immediately skip to the complete portion of the cycle. She says that when this happens, she can unplug it and plug it back in, and the unit will work again. I ran it through diagnostics and did not find any stored error codes. Around the units are an auto test and the unit ran as designed. I tested the unit starting multiple cycles and could not get the unit to replicate the failure. I called Whirlpool Techline and spoke to Leon SR# 7737522637. He advised that based on the current information, the customer would need to get a video of the failure or for us to be able to replicate it while on site. He said this could be due to an electrical supply issue even though the unit was currently showing proper voltage in polarity. He advised to make no repairs at this time and have the customer call back if any other issues persist. Call complete."

Arrived onsite for a refrigerator with the water filter not staying in. I found the filter housing defective causing the issue. I replaced the housing and tested while dispensing water. All is working as designed. There were no water leaks present at the time of service. Call complete.

"Arrived on site to inspect refrigerator temps. Upon further inspection, I pulled the unit out onto my floor protector and placed my gauges on the sealed system and checked pressures. I found the pressures were at -20/100. I tested temps in the RC=51 degrees & FC=11 degrees. Based off my pressure readings from previous service call, pressures have dropped -10psi on the low side and approximately 10psi on the high side. Using my UV light, I checked for any dye/leaks at the evaporator and the compressor/condenser area and found no leaks. Using my liquid leak detector, i checked the same places and found no leaks. contacted techline and spoke to Jonathan and advised of the history with this unit and my findings today. Jonathan agreed that there is a leak in the system inside the cabinet based off pressure readings from approximately four weeks time. Jonathan provided SR#7737525711 and advised that the file would be sent to engineering for review and someone would contact the owner in 3-5 business days. I provided the SR number to my customer and advised the same info. No water leaks observed during service, job completed"

On arrival to washer verified complaint with customer of noise during spin. Customer states only when it had the agitator installed did it make the noise. Found unit not leveled correctly. Adjusted the level legs and Verified no error codes in system and ran auto diag test. All components activated correctly and no excess movement in spin. Ran spin with testing weights and still no excess shaking. Unit is operating as designed. Operational test good. No leaks observed during service. Job complete.

Confirmed error on arrival to oven. F3E0 Customer also states unit is getting to hot during bake. Ordering sensor W10833885 and LCX/Main board W11620570 due to still not reading temp correctly and over heating. Possible short in control or sensor. Replace both on return. Office to RS No gas leaks detected during service. ; ordrng 1 W11620570 (Main board) and 1 W10833885 (Temp sensor)

Arrived on site and adjusted flames as they were too high on simmer. Unit now working as designed. No leaks detected. Job complete.

Arrived onsite for not spinning out clothes and determined the cause of issue to be off balance unable to balance large towel loads. Advised customer on findings. Unit is otherwise operating as designed. Advised customer on use and care.

Arrived on site to test unit for leaking. Found no issues in diagnostics. Found customer was using dawn dish soap and causing unit to over suds and leak from front. Advised against use of dawn dish soap in dishwasher. Unit is working as designed. Job complete.

"Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. The customer advised that the unit does make ice, but then it stopped dispensing ice. The customer advised that the cover of the ice container had popped off and she didnt know what to do with it. Removed the ice container and reattached the cover. Checked the impeller and motor and found both working and operating as designed. Reattached the ice container and found the unit dispensing, cubed and crushed ice as designed. I did advise the customer that this can happen whenever they have ice clumps inside of the ice container, and to remove those if present. Tested the unit several times and the unit is working as designed. Call complete."

18101081317 GP arrived on site to inspect clogged left side of sink. Found that there is a Y pipe connecting the left side of the sink to the garbage disposal that was previously serviced. Found that some debris made its way into the pipe slowing its ability to drain. Cleared the debris. No water leaks observed during service.

Arrived on site for poor dryer performance . Ran both air flow and heat tests with and with out vent . Found standing water in exhaust vent . Recommended getting vent cleaned . Job complete

Arrived on site for fridge not making ice . Tried reset button and no response . Replaced ice maker . Tried to run harvest . No response from ice maker . Requesting a tech that knows LG fridges ; O-emld tckt

Arrived on site to diagnose dishwasher not running cycles. Ran unit and found the wash motor completely dead with no water being pumped. Replaced wash motor and verified all working as designed. No leaks found. Repair completed.

"Arrived on site to diagnose refrigerator not making ice. Found icemaker fill tube positioned outside the fill cup of the icemaker, leaking into the bucket. I was able to reinstall the icemaker with the fill tube in the proper spot. If it comes out again, a fill tube extension will be needed. Unit RC door is missing the lower shelf bar, and was not present at delivery. Ordering lower shelf bar and caps. Office to schedule when we can get all parts. ; ordrng 1 W10592149 (Lower Shelf Trim) and 2 W10838039 (End caps)s"

Arrived onsite for a refrigerator that is not cooling in the RC upstairs installed I found that the Evap was covered in ice and the thermistor was not connected properly I corrected this and manually defrosted the unit and sealed up all the gaps the I found in the chassis. Unit is operating as designed

Arrived onsite for dishwasher ui not working all the time. Talking with customer about the issue they said that it works for 3 to 4 times and then stops in the middle of a cycle. Then wont work for a few days then starts to work again for 3 to 4 times. The moisture vent is leaking water into the UI. Returning tech needs to change the moisture vent out with the new gasket and then replace the UI. Im ; ordrng 1 W11649995 (Vent) and 1 W11545539 (Vent gasket)

On arrival verified no drain complaint. Ran diag cycle and found all components activate correctly. Drain pump works but unit started to suds up greatly. Advised customer to use affresh to help clear suds and to reduce soap usage. Found the rinse aid cap is melted. Ordering cap. Call can be a part drop. Unit operating as designed. No leaks detected during service. Job complete.; ordrng 1 WPW10524920 (Rinse aid cap)

"Arrived on site to test unit for loud noise, tested unit found coming from unit vibrating against the cabinet, demonstrated to customer and he did confirm the noise, added a small rubber pad between unit and cabinet and the noise is now gone, unit is heating properly and running as designed, job complete"

"Arrived on site to test unit for not turning on, tested unit found timer stripped and cracked knob, replaced timer and knob and tested, unit is now running as designed, job completed"

Arrived onsite for a refrigerator that can not stop making ice. Upon inspection I found that this was because the shutoff arm on the icemaker had come loos and was no longer telling the unit to turn off when there is enough ice in the bin. I corrected this and found unit operating as designed when tested. I also updated the serial# of the unit and found d that it was under warranty.

"Arrived on site for unit not defrosting. Replaced main control,ui control,heater assembly with harness and defrost thermistor,powered unit on checked air flow good fans and compressor running."

Arrived onsite for dishwasher stopped working. Customer said that it stopped working and was beeping like crazy. I pulled the bottom plate and found water in the overflow tray. I started a cycle and water was dripping on the right side. I pulled the unit out and found a leak in the right front side of the tub. It looks from the factory it did not get clamped all the way. Water leak on the right side of the unit. Ordering a tub and the shield. Office to reschedule once part arrives. ; ordrng 1 W11409866 (Tub assembly) and 1 W11553445 (Shield)

"6810Arrived on site for no ice found a defective cap,replaced cap ran diagnostics all test passed. ; used 1 W11023835 (Cap) from stock"

Arrived on site to test unit for no ice production. Found FC door harness is damaged. Needing FC door in stainless steel. Office to reschedule. ; ordrng 1 LW10839374 (FC door(stainless))

Arrived on site to diagnose washer leaving bleach stains on clothes. On arrival found the customer information is incorrect. Customer lives in FT Worth and this is their old address. Advised to get info updated with WP.

Arrived on site to install previously ordered parts. Replaced fc door switch. Unit is operating as designed. Job complete

Arrived onsite for unit shaking while spinning. Upon arrival inspected unit. Found while spinning the basket Would wobble. Replaced gear case and inner basket. Reassembled and tested unit is no longer shaking.

"On arrival verified complaint of no water dispensing. Found that during install unit was not flushed so was still full of air. Unit now dispensed correctly. Temps were correct at -2 FC and 37 RC. Found frost like a glaze on shelves walls and ice bucket in FC. Called techline 7737514699 for note of freezing in FC section. Per TL need to order new main control for programming update. Order w11626109 Main control, rescheduled for 10/16. No leaks detected during service. Job complete.; ordrng 1 W11626109 (Main control)"

"Arrived onsite for refrigerator rc side freezing food. Customer said that the top and the 2 shelfs below food freeze. I had the freezer and the refrigerator open for 10 minsters as I was inspecting them. When I closed the doors the damper was blowing cold air. It should have shut the damper down and satisfied the FC first then open it to the RC next. Replaced the diffuser and now when you have booth doors open the damper door is closed unit the fc gets satisfied and then the door opens to,the Rc. No water leaks detected during service."

"Arrived on site to test unit for broken element, tested unit found broken element support, replaced and tested u it is now running as designed, job complete"

"Arrived on site for for not making ice and filter light is on . Found arm in off position . Reset arm , unit harvested and filled . Instructed on replacing water filter . No other issues found . No water leaks detected at this time. Job complete"

Arrived onsite for unit making rattling noise. Upon arrival inspected unit. Found damper making excessive noise when opening and closing. Replaced damper. Tested and unit is functioning properly. Job complete

"Arrived on site to test door for lost tension possible spring break/slip. Upon closer inspection right hinge broken. Replaced right hinge tested unit, unit is running as intended. Job complete."

"On arrival to washer verified complaint with customer about noise during spin. Visual check under unit no oil or debris. No error codes. Ran load of towels full of water to test during drain and spin. Unit operated as designed. No abnormal shaking or noises. Unable to verify complaint, advised customer if problem persists to attempt to record noise on audio or video for assistance in diagnosing. Job complete no leaks detected during service."

Arrived onsite for a refrigerator not cooling in either section. On arrival I found the FC at 0 degrees and the RC at 38 degrees. The customer stated the ice cream had gotten soft and the display was showing the temperatures higher than the set point of 0 and 38 degrees. I found the compressor working properly. The dampener was working properly. After speaking with the customer it sounded like the unit had gotten stuck in defrost but I cannot prove that at this time. I found the door handles all loose and tightened them up. I also leveled the refrigerator and got the doors even. Call complete.

Abdul 512-994-9857 new primary. Found voltage to the inverter correct. But no compressor function. Windings are good and not shorted ordering inverter to repair. Returning with other parts. ; ordrng 1 W11661848 (Inverter) and 1 W11578208 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve)

"Arrived on site to test unit for not drying dishes correctly. Upon closer inspection heating unit is heating up as designed, upon testing unit poured water on heater and it steamed as it should. Spoke with tech line, ohms are correct everything is working as designed, no parts needed per tech line, systems down could not get SR at this time. Job complete."

Arrived on site to test unit for ice door not opening when dispensing ice. Verified ice accumulating in chute but door not opening. Replaced ice door and unit now working as designed. Job complete.

On arrival verified complaint of condensate inRC and some ice in Fc. Found the top metal liner between the doors was not flush. Reseated the panel and sealed with silicone. Found some gapping along bottom edge of RC liner and sealed with silicone. Found gasket on RC door not sealing between both doors. Warmed gasket and was able to reseal unit. Requested customer not mess with door for a couple hours to allow gasket to reform to correct shape. No leaks detected during service. Job complete.

"Arrived on site to test unit for not cooling, tested unit found no frost pattern, connected gauges and found low tide, pulling into -15 and high side at 170 psi potentially a restriction in evaporator, ordering evaporator, compressor, access valve and dye drier, rescheduled for 10/16; ordrng 1 WP2188822 (Evaporator) and 1 W10309988 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (Dye drier)"

Arrived onsite for a refrigerator with the FC light not working. I found 120VAC to the LED module and it not working. I was sent with regular LED bulbs and this has a module. Ordering W11602886 module. Office to RS.; ordrng 1 W11602886 (MODULE)

"Arrived on site for extended dry times. Upon arrival inspected unit and found unit powered on and tumbled. Found that lint trap was catching lint on the opposite side. Customer stated clothes will be hot but wet at the end of the cycle. Ran airflow test with unit connected and disconnected from the vent line. Found that when connected to the external vent, The unit failed airflow test. Notified customer that there is an external blockage, not allowing the unit to ventilate properly. Customer will contact builder to inspect. Job complete"

Arrived on site to inspect bottom mount refrigerator not cooling. I found the FC at 39 and the RC at 55. I found no frost on the evaporator. I found the compressor running very hot. I took an amp draw at the compressor at 1.25. The compressor is running hot and not pumping efficiently. I am ordering the compressor and evaporator to resolve. Office to order parts and schedule service. Office to receive authorization. No leaks observed during service. ; ordrng 1 WPW10507886 (Compresor) and 1 W11536253 (Evaporator) and 1 Wpw10143759 (UV drier) and 1 W11506635 (Access valve) and 1 2HOURS (2HOURS)

Arrrived on site for ice machine not making ice. Upon arrival reconfirmed failure. Tested unit but found no leaks and unit making ice as designed. Found recirc pump not pushing enough water to Evap properly each time it made ice. Also found grid cutter starting to fail. Replaced cutter and recirc pump. Found unit make 4 batches of ice as designed with no leaks. Call complete

"Arrived on site to inspect wall oven/microwave combo unit with microwave not working. Upon further inspection, I found the unit display blank. I checked the breaker and found it to be a GFCI breaker and it was tripped. I cycled power to the unit and assisted the customer in connecting the unit to WiFi. Once connected, I tested the unit and it is operating as designed. I advised the customer that if the unit continued to trip the breaker to contact their builder to have a look at the breaker as its bad. I made recommendations for use and care and no repairs needed at this time. Job completed."

Arrived on site to test unit for error code f2e1. Upon closer inspection error code came back immediately after clearing code. Will need to order control board and return. Tested unit once unit got to 350 unit powered down. Upon return call tech line since customer stated they had the same issue previously. Office to reschedule. ; ordrng 1 W11620481 (Control board)

"Arrived on site to replace previously diagnosed control, replaced and tested, unit is now running as designed, job completed"

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the wash motor and tested the unit. The unit began to work and operate as designed and the heater kicked on at the end of the cycle. Call complete.

"Arrived on site for icemaker issues and cooling temp in fresh food section. Ran diagnostics E2 error on icemaker removed deli drawer found excessive ice build up on evaporator diagnosed unit will need a new icemaker,harness assembly and drip pan. Advised customer to defrost unit 24-48 before return visit. ; ordrng 1 W11457241 (Drip pan) and 1 W11658802 (Icemaker) and 1 W11087438 (Harness asembly)"

Arrived on site to replace 2 control boards and UI. After replacing components realized the console came in dark stainless instead of normal stainless. Will order regular stainless console and return. Office to reschedule. ; ordrng 1 W11086141 (Console)

Arrived on site for a range. That is not cooking things thoroughly. Inspected unit and work area. The customer advised theyve had several items not cook all the way according to the recipe and they were concerned about their oven temperatures. Ran the unit through a bake cycle at 400?F. Found temperature is fluctuate between 369?F and 422?F averaging the temperature of 395.5?F. I did advise the customer that they can calibrate their unit if they ever need to and show them how to do that. The unit is working as designed. Call complete.

Arrived onsite for a refrigerator that has stopped making ice. Upon arrival I ran a harvest test and found that the ice maker did not harvest. I replaced the ice maker and tested the unit and found unit harvest in this time I ran a icemaker fill test and found that it filled normally as well. Unit is operating as designed no leaks

Arrived on site for burner being different sizes. Found regulator was set to Lp but orifice were still natural gas. Replaced with conversion kit. Verified operation. Call complete

Arrived on site and replaced previously diagnosed controls and oven sensor. Unit now working as designed. Job complete.

"Arrived on site for washer not latching . Ran diagnostics, got latch error also got key pad error code . Replaced latch . Unit will not respond on start key in key pad test. Found corrosion on UI . Will need ui console to complete repair . Ordering ui and autho . No water leaks detected at this time. Call to set return ; ordrng 1 W10838672 (Console) and 1 Autho"

Arrived on site to inspect dishwasher tripping the breaker. The customer informed me it trips the breaker at the start of the cycle but does it intermittently. I ran the unit and tested amp draw. I found no stored error codes. I found all components running within spec. The heating element was at 8 amps. The motor was running at 1 amp. I found no water residue of leaks. And found no loose wire connections. The unit is operating as designed at this time. I instructed the customer to get the breaker tested. No leaks observed during service.