"Arrived on site for customer complaint of squealing noise. I found failed idler pulley. I replaced repair kit, unit tested good. Part used 4392065"

"Arrived on site for oven not heating properly. Vacant house. Tested and found bake burner not spraking, removed back panel. Found wire to igniter was not connected, reconnected and verified operation. Call complete. No parts."

On arrival verified complaint of no ice. Unit is currently making ice. Customer declined further service. Job complete no parts installed.

"Arrived on site for customer complaint of noise issue in the RC. I found noise coming from diffuser, I replaced diffuser, unit tested good. Part used w11236851"

"Arrived on site to inpsect dishwasher middle rack not able to pull out or push in. Upon further inspection, I found that the right side adjuster wheel was slipped out of the track and then became blocked by the rear stop. I reseated the rack aduster in the track and tested it. The issue is now fixed, and no parts are needed for the repair. I advised the customer to always pull the rack from the middle to prevent problems with the rack coming out of place.no water leaks observed during service."

Arrived on site to test unit for damaged inner door. Found damaged door will need to replace inner door and will need to replace arm attached to door. Ordering new arm reschedule ; ordrng 1 W11607070 (Arm)

"Arrived on site to test unit for water leaking, tested unit found no leaks running it with out detergent, put a pod into unit and found unit creating excessive amount of suds in only 2-3 minutes of running time, explained to customer that unit is leaking because suds are being pushed out from the door, advised customer to run a few empty cycles and switch to liquid detergent so the amount can be adjusted, at this time job complete no parts installed"

"Arrived on site for customer complaint of mold inside dishwasher. I ran diagnostic test cycle, no error codes. Unit passed diagnostic test cycle. Heater working good. Instructed customer to use heat dry and use rinse aid."

"Arrived on site for customer complaint of unit not completing cycle. I ran diagnostic test cycle, no error codes present, unit passed diagnostic test cycle. Instructed customer to take video of what she is experiencing."

"Arrived on site to inspect dishwasher dispenser not staying closed to secure detergent. Upon further inspection, inspection found that the detergent spring had broken. I replaced the dispenser and tested the unit. The dishwasher is now fixed and operating as designed. No water leaks observed during service. W10861000"

"Arrived on site to inspect dryer displaying error code F3E1 and not allowimg the dryer to complete a cycle. Upon further inspection, I tested the dryer, and the error code displayed after about 10 seconds. I gained access to the control and measured the resistance of the outlet thermistor. The thermistor measured out of spec. This thermistor is causing the dryer to display the error. I replaced the thermistor and re tested the dryer. The dryer is now operating as designed. No gas leaks were observed during service. WP8577274"

"Arrived on site for customer complaint of banging noise during spin. I tested suspension, agitation, spin, water valves, and drain. I ran a calibration, unit tested good. Found supply hoses could be hitting the back of the unit during spin. Instructed customer to make sure the loads are balanced and to get video if it keeps happening."

Arrived on site to test unit for not heating/ no power. Found thermal fuse was reading open. Replaced fuse(WP3392519). Unit failed ventilation test. Showed customer how exterior vent on roof was clogged with lint. Advised customer to have vent cleared by professional before using unit to prevent further damage. Unit working as designed at this time. Job complete.

Arrived on site to test unit for dispenser door no opening when running cycle. Test unit and found damaged solenoid on dispenser. Replaced dispenser test unit and unit test good job comete. Replaced part W11412300

"I'll wrapped on site for a washing machine that is not completing cycles. Inspected unit and work area. The customer stated that before the unit stopped completing cycles, the machine was barely dribbling in water when using the cold settings. She said her son tried to remove the hoses and they cleaned off the debris on the valve filter. But she has had no more water come into the unit. I ran the unit through diagnostics and found an F8 E1 (long fill) error code. I tested both valves and found the cold water valve being the culprit and not drawing in very much water at all. Ordering the valve and rescheduled the customer to 1/27 due to the customer being unavailable prior to. No parts were installed. ; ordrng 1 W11038689 (Valve)"

Arrived on site to test unit for dryer door hard to close. Adjusted catch and door closing as bit easier. Advised customer with use door will get easier to close and is working as designed. No parts replaced. Job complete.

"WRS331SDHM08 Arrived on site for broken waterline. Upon arrival, found inlet tube to be broken ( picture attached). Ordering W11162040 inlet tubing and W11162036 outlet tubing. No water leaks detected at this time. Customer agreed to reschedule Jan 22nd. ; ordrng 1 W11162040 (Inlet tubing) and 1 W10900447 (Outlet tubing) and 1 W11162036 (Outlet tubing)"

"WRS331SDHM08 Arrived on site for doors not closing properly. Upon arrival, found unit drastically leaning forward. Inspected, all cams and hinges and checks out good. Proceeded to level unit. Opened and closed the doors on multiple occasions and now Unit is functioning as designed. No water leaks detected at this time. No parts needed."

Arrived on site to test unit for door not closing correctly. Test unit and found hinges over extended not allowing door to close correctly. Ordering new hinges and arms office to reschedule ; ordrng 2 W11675306 (Hinge)s and 1 2hourjob (2 hour job) and 1 WPW10128850 (Arm) and 1 WPW10128850 (Slide arm)

"Arrived on site to test unit for clicking noise during agitation. Upon arrival customer stated during agitation the unit will make a clicking noise but does not actually move the clothes, spin cycle works fine. Entered diagnostics and started a cycle, when agitating the basket did not disengage. Found actuator not shifting. When inspecting bottom end components, found all the grease has been pushed out of the gear case. Unit will require a full rebuild. Wash plate is seized to gear case shaft. Replaced gear case (W11454734), splutch (W10721967), actuator (W10913953), hub (W10528947), and wash plate (W10902814). Tested unit, noise has been eliminated. Ran a calibration cycle successfully. All components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"Arrived on site to replace previously diagnosed parts. After replacing cam and actuator, tested good. No leaks. Parts used w11481722, w10721967"

"Arrived on site to replace previously diagnosed part. Replaced console (W11600321) and connected unit to wifi and the app. Tested unit, unit is now running as designed, job complete."

"Arrived on site for range tripping breaker when oven is used. On arrival confirmed failure. Found harness connection to broil elements were not fully seated in place and secured them. Found 244(L1-2) , 122 L1-n & L2-n, and 0 g-n. Replaced control and found br3aker is a 35 amp and unit requires a 40 amp. Reported findings to techline sr#7740746321. Instructed customer they would need a 40 amp breaker(required per owners Manuel for unit). Unit is now working as designed.Call complete"

"Arrived on site for bottom hinge still making noise. Used grease on hinge WP542638. Called tech line documented findings and work done . Tech recommended to replace both hinges at same time and to grease up before installing them . Ordering grease, upper and lower , will need second man. Same Sr number . Call to set return . No water leaks detected at time of service ; ordrng 1 WP542638 (Grease) and 1 Secondman and 1 W11233362 (Upper hinge) and 1 W11233362 (Lower hinge)"

Arrived on site to replace board. Replaced board test unit and unit test good job complete. W11448962

"Arrived on site to test unit for not cooling properly, tested unit found deli UI full of water causing 12volt circuit to act erratic, noticed that ice in basket is melting from bottom up inspected separator and found door not sealing, will need to replace separator and deli UI to fix issue, ordering parts rescheduled for 1/22; ordrng 1 W11572058 (Separator) and 1 WPW10769076 (Deli UI)"

WTW4816FW2 Arrived on site for a washer making nosies. On arrival verified issue long drain replaced control that took care of the long drain . After running diagnostic found water valves screaming. Tested ohms and readings were 1600 i ordered water valves product was working just fine besides making nosies when adding water everything else worked great. No water leaks visible from main water supply. I rescheduled client for 1/21/25.; ordrng 1 W11210459 (Watervalve)

"Arrived on site to inspect refrigerator with door alarm going off and sometimes FC lights not coming on even with door open. Upon further inspection, I have concluded that the door switches co tacts are failing, resulting in these symptoms. I replaced the door switches, and the unit is operating as designed. W11396033 W1112394. No water leaks observed during service."

"Arrived on site to diagnose dead microwave. Customer said unit is acting like it's unpowered. I examined the unit and found it unresponsive. I checked the outlet and found the power cord prongs were just barely sitting in the outlet. I corrected the plug and the unit fired up and started working properly. No issues found with unit, plug had been knocked out of socket. No parts needed or used. Call completed."

"Arrived on site ,replaced diffuser and sealed gaps in liner with silicone WP482338,W11645127. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"

"Arrived onsite and inspected unit for consistent off balance loads following washing an over size comforter. Found unit itself is good to go, but the level was off which was accentuating noise and motion during spin. Leveld but lowering front right leveling foot and securing hoses to prevent motion slap. Advised customer on repair. No parts"

On arrival verified complaint of power outage and not dispensing. Visual inspection also shows right door switch and gasketare broken. Replaced switch. Ordering gasket. Ui shows power outage. Cleared codes and found plug at wall not full seated. Reseated plug. Ran water and ice both dispense correctly after clearing PO code. Installed W11396033. Ordering W10830274 office to reschedule ; ordrng 1 W10830274 (Gasket)

"Arrived on site to test unit for loud noises. Found rotor retention bolt was attached to outside of rotor cover causing excessive play when rotor is engaging with slider. No signs of damage to rotor and slider. Secured bolt and completed diagnostic cycle with no issues. Unit is now working as designed. No parts replaced, no leaks detected at this time. Job complete."

"Arrived on site to test unit for not draining. Upon arrival customer stated the house is a rental and has been vacant for a year. When running cycle the unit filled with water and would not progress through the cycle. Wash LED was constantly illuminated even after cycling power. Applied power to unit, wash LED immediately came on. Held the start/pause button for 10 seconds, LED turned off. Started a drain and spin cycle, unit drained and began to spin. Started a diagnostic cycle, all components properly engaged. Started a quick wash cycle, unit began sensing and to fill with water. Unit then progressed to the wash phase and began to agitate. Advised customer if the lid is opened it will pause the cycle and the LED will flash until cycled is resumed. If cycle wants to be canceled then press and hold the pause/resume button until the drain pump engages. Also advised to run a cycle and monitor to see if any issues return. At this time unit is running as designed, no leaks detected, no parts installed, job complete."

Arrived on site to diagnose refrigerator not making any ice. On arrival examined ice bucket and found ice bucket was completely full. I removed the bucket and cycled the icemaker. Found after cycling icemaker was working as designed. No repairs needed since unit was working properly. Call completed.

"Arrived on site for making noise. Upon arrival, test unit and sound is coming from right side of unit. Found right panel is dented/warped inward causing drum to touch when rotates. Need to order panel for right side. Office to reschedule ; ordrng 1 W11233548 (Panel)"

"KDFM404KPS2 Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11568793 main harness. Ran test and now receiving 120V to the pump however the pump was not running. Replaced W11412291 drain pump. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

"Arrived on-site for range with burner flames on the cooktop that were too high. When set to low. on arrival, confirm failure and adjusted the flame valve in order to make the flames slightly smaller. When they're set low. the customers satisfied with the height of the flames and unit is working as designed with no leaks. no parts installed call complete"

"Arrived on site to test unit for not working properly, tested unit found failed shift access, replaced and tested, unit is now running as designed no leaks detected job complete installed W11481722"

"Arrived on site. Replaced the evaporator, compressor and drier that was included with compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. W10836706,w11209866,w11506635,wpw10142759"

Arrived on site to test unit for unit smoking. Found evidence of any smoking coming from the unit. The problem Ming the the microwave and customer was thinking it was the oven. Job complete. Called safety to report sr#7740695218

Arrived on site for dishwasher making noise and not finishing cycle. Vavant house. Found no errors recorded. Found loose screw inside of dishwasher. Removed screw. Diagnostics shows all components working. All components running and sound normal. Call complete No parts.

"Arrived on site to test unit for flames to high. Test unit and found al flames are to high not being regulated. Found bad regulator, replaced regulator test unit and unit test good no leaks present at this time job complete. Parts used W11087445"

WFES3330RS0 Arrived on site for a range tripping breaker. On arrival verified issue clients neighbor flipped breaker back on . Bake and broil element was not sent out with me I'm ordering bake and broil and rescheduling client for next available date. Rescheduling for 1/21/25 returning parts will be needed.; ordrng 1 W10856603 (Broil element) and 1 W11182108 (Bake element)

"Arrived on site to install previously diagnosed parts. Installed gearcase W11449841, slider W107345521 and Spanner nut W11551646. Test unit and unit is operating as designed. No leaks present. Job complete"

"On arrival verified complaint of unit door not shutting correctly. Replaced the hinges and receivers. Door still doesn't shut correctly. Spoke to TL 7740744944. Unit willneed fro t pa el replaced. Ordering W11402953. Installed 2x w11568982, and 2x w11551301. Office to reschedule ; ordrng 1 W11402953 (Front panel chrome shadow)"

Arrived on site for dispenser door not opening. Door is still closed at end of cycle. No error codes stored. Ran diagnostics. Found dispenser hums but doesn't not open. Motor broke off of plastic clip. Will need new dispenser. Replaced dispenser. Verified operation. Call complete. W11412300

Arrived onsite for previously diagnosed parts. I replaced the door latch and the inner glass door. Unit will now turn off light and the oven is now operating as designed. Call complete. Installed W11455100 GLASS DPOR AND W10883049 LATCH DOR. Spoke to safety SR 7740661303 SPOKE WITH MARIE.

"Arrived on site for not dispensing water. Diagnosed a frozen water tank due to cold air seeping g around fan scroll,added sealer around fan scroll,defrosted tank ran water dispenser unit working as designed."

"Arrived on site to inspect microwave arcing/popping noises. Upon further inspection, using my microwave tester, I tested the unit for 30 secs and immediately could hear the unit was very loud. I pulled the unit down and found a large amount of grease/cooking oils on the damper and the underside of the damper. Also found the unit was not installed properly at the vent cover in the cabinet above the unit as the foil tape used to seal the gap in between the cabinet and damper bracket was restricting the damper from opening fully andnventing properly. Once I removed the cover, I found even more grease/cooking oils inside the unit on the blower and where the magnetron, capacitor and diode are located. I found the diode was shorted and tested the magnetron and found it bad as well. I contacted tschline and spoke to Jonathan and advised of the complaint and my findings and advised that I would be replacing the magnetron, capacitor, and diode and he agreed. Jonathan advised the venting issue is an installation issue that the owner and builder would need to address. Jonathan provided SR#7740746911. I then contacted Safety and spoke to Cherell and advised of my findings and my conversation with techline. Cherell documented our conversation adding it to Ref#7740700741. When I went to replace the magnetron, I found the prescreened parts was defective in the box due to poor packaging. I am ordering another magnetron and will return with all prescreened parts. Office to schedule return service due to the availability of parts. Unit left unplugged for safety. Customer to contact builder to discuss installation. Customer signed for receipt but did not save.; ordrng 1 W11495561 (Magnetron)"

"Arrived on site to inspect dishwasher heating element issues. Upon further inspection, I found the element bushings bronze in color and very thin. Per service pointer #W11540964, I found the unit model and serial numbers fall in the sequence for replacement. I removed and replaced the heating element and tested and the unit is operating as designed. No water leaks observed during service, job completed. W11537778"

Arron site for water leaking at the ice maker. Upon inspection found fill tube needed adjustments into ice maker fill cup. Tested unit is now functioning properly and as designed to. No parts used job complete.

WRF736SDAM13 Arrived on site from previous tech to install parts. On arrival found the seal had a small tear on it . It really didn't need a new seal.I tried to remove gasket but it didn't come out it was foamed in. I repaired small baby tear on it with silicone tested product works as it's designed no water leaks visible from main water supply.

"Arrived on site for dryer giving a check vent and taking long time to finish drying a load . Ran diagnostics no error codes , all checked normal. Ran temp checks at exhaust . Dryer is reaching 150 without hose on 160 with vent on . Thermistor 50k/9k. With out vent on . Moisture sensor checked normal. Recommended having exterior vent cleaned . No parts used . No water leaks detected. Job complete ."

"Arrived on site to test unit for leak. Upon arrival customer stated they started a cycle, did not notice any water leaks but the next morning they noticed water coming through the flooring. Tested unit by running a diagnostic cycle, during fill immediately noticed a leak coming from the wash motor connection to the sump housing. Unit will need a new sump assembly to eliminate the leak. Advised customer to leave the unit in its installed location, if unit is uninstalled and moved to a different location, unit will not be serviced. Customer agreed. Ordering part required and additional parts to ensure completion on return visit, no parts installed, rescheduled for 01/21. ; ordrng 1 W11416363 (Sump assembly) and 1 W11537778 (Heater) and 1 W11535094 (Water inlet)"

"Arrived on site to install previously diagnosed and ordered part. Due to the microwave interior light failure, I removed and replaced the light bulb and tested. Unitmis operating as designed. Job completed. W10886919"

"Arrived on site for back left burner only lighting half way, found left side does not light. Replaced burner head and verified operation. Customer also had far right knob off center. Will need new manifold to repair. Office to call and schedule. ; ordrng 1 W11333175 (Manifold right)"

"Arrived on site for continued issues of error code F3-E1. Inspection pressure system components. Found some build up in vent hose at air trap. Replaced pressure hose W11044559 and switch WPW10448876. Having same issue. Contacted Techline for assistance. Spoke with Glen. After series of questions and parts that have installed, tech recommended running a clean washer cycle followed by a rinse cycle. If issue continues, recommend replacement of tub. SR#7740746025. Am not able to run clean cycle due to error code and drain pump running continuously as soon as unit is plugged in. Contacted service management and spoke with GC. Wants return tech to replace harness from pressure switch to control as well as air trap. Ordering air trap and harness. Office to reschedule ; ordrng 1 W11229597 (Harness) and 1 W10903220 (Air trap)"

Arrived on site for unit making noises. Ran diagnostics unit was making noises front underneath the cabinet during spin cycle. Found motor bolt had backed out. Tightened bolt and tested unit is now functioning properly and as designed to. No parts used job completed

"Arrived on site to test unit for not latching. Upon arrival customer stated the lid latch mechanism fell through into the tub when he was closing the lid. Inspected and found retaining clips have been broken. Replaced lid latch (W11700916) and tested unit, unit is now latching properly and all other components are properly engaging. Unit is now running as designed, no leaks detected, job complete."

"MED7230HC3 Arrived on site for unit making rattling noise. Upon arrival, proceeded to disassemble unit and found nails in the blower housing. Cleaned all lint and removed nails and explained to customer. Tested unit and now Unit is functioning as designed."

Arrived on site to test unit for console not responding. Found unit receiving proper voltage. Console receiving voltage but not responding. Cycle power to unit and was able to get console to respond. Recommend console replacement. Also needing vent outlet for damaged damper door. Scheduled for 1/21.; ordrng 1 W11413566 (Console) and 1 W11129408 (Vent housing)

Arrived onsite for oven with stuck key error code. I found the panel not to respond correctly. I replaced the panel and tested the unit. Unit is now operating as designed. Call complete. Installed W11600651 panel control.

Arrived on site to test unit for console turning on and off when heating or opening the door. Test unit and found shorted console. Replaced console test unit and unit test good job complete. Part used W11659261

"Arrived onsite for microwave not heating. I found the diode to have a crack. I replaced the diode and issue still present. I found the capacitor to be reading OL. I replaced the capacitor and issue is still present. I replaced the magnetron and tested unit. Unit is now operating and heating as designed. Call complete. Installed W10754299 Magnetron, W10850446 Capacitor, and W11256462 Diode."

"Arrived on site to follow up on sealed system repair. Tapped system and found pressure present. Evacuated system and replaced drier. Added some nitrogen to make sure no oil was in the lines. Did hear a weak bubbling on the suction line, but nothing was blowing out of the line. Replaced compressor and pressurized to 150psi. Found no leaks present. Vacuumed down and charged to spec. Tested unit and verified cooling began and was present. Unit working as designed. Parts used - W10832994, W11506535, WPW10143759."

"Arrived on site to inspect washer not starting a cycle and lid not unlocking. Upon further inspection, I observed error code F9E1 (long drain). I gained access to the control and detected an open line to the drain pump. I attempted to repair the broken wire for a temporary fix, however, it was unsuccessful. I was able to get the washer open so the customer could remove his wet clothes. I am ordering the lower harness W11643701 and scheduling for January 22. No water leaks observed during service. ; schdld next appmnt for 1/22 WED !"

Arrived onsite for not spinning and found unit operating with faiinf hub preventing spinning of the basket. Ordering hub and gearcase just in case. Advised customer on needed repair. No parts; ordrng 1 W10528947 (Hub) and 1 W11454734 (Gearcase)

Arrived onsite to replace washer hoses. I arrived onsite and customer stated they had lowest out to replace their dryer and they hooked up new waterlines to the unit. Customer has not used it and waited for us to come and check it. I tested the unit and found all operating as designed at time of service. Call complete. No parts installed. Called safety SR 7740673603.

"Arrived on site to test unit for door rubbing. Upon inspection found the FC door bracket is rubbing on the RC door. Found washer is missing and causing the FC door to make contact with RC door. Installed washer (WP4877576) and tested, bracket now has enough clearance. Unit is now functioning as designed, job complete."

Arrived on site to replace failed compressor. Changed out compressor with new one. Pulled vacuum and unit held charged per spec. Ran unit and compressor is now running. System is cooling customer will monitor 48 to 72 hrs job completed. Office to run cc on file. Parts usedW11506635W11209866Wpw10143759

Arrived onsite for dishwasher not draining. Ran normal cycle all unit cycle are operating correctly unit is draining properly. Customer will monitor and contact office if issues continue. No parts used job completed. Office to run cc on file.

Arrived on site for customer complaint of oven making noise. Found convection fan motor making noise. Ordering fan motor; ordrng 1 W10794022 (Convection fan motor)

"10101 arrived onsite for mechanical latch mount snapped and lwtch no longer usable preventing normal use. Replaced latch assembly, unit is now operating as designed. All checks good. W11176112"

12124 arrived onsite for timer sticking toward end of cycleand not cmpleting cycle just running ongoing. Replaced the timer again to repair. W10854240

21106 arrived onsite and found unit operating with failed loose belt causing squeal on spin when accelerating. Ordering belt to repair. ; ordrng 1 W11239857 (Belt)

"Arrived on site for dryer not working properly. Clothes coming out very wet. Ran test on dryer and it is heating properly. Found no draft from vent. Removed vent hose and verified it was clear. Tested and without hose draft was perfect, back to no exhaust draft once hose is connected. Advised customer they vent is blocked in the wall. Will need to have vents cleaned and cleared. Left vent unhooked. Call complete. No parts"

"Arrived on site to inspect refrigerator noises cool. Upon further inspection, I found the unit unplugged. Plugged it in and immediately it heard the compressor kick on and found it locked up. I evacuated the system and pushed nitrogen through the system to clear it. I removed and replaced compressor, access valve, and UV dye drier and vacuumed the system down to -30/0psi. Installed 56g of R600 refrigerant and allowed the unit to equalize. Plugged the unit in and tested and unit is beginning to cool and operate as designed. Recommended the customer allow the unit to cool for at least 24 hours before placing items inside. No water leaks observed during service, job completed. W11727250, WPW10143759, W11506635"

"Arrived on site to test unit for not working properly ,tested unit found dryer is heating but shutting off do to over heating, inspected vent and found vent clogged, advised customer not to use unit until the restrictions have been removed, at this time job complete no parts installed"

"Arrived on site to replace previously diagnosed part. Replaced control (W11513246) and applied power to unit, drain pump did not immediately engage. Ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"WDF332PAMS0 Arrived on site on site for unit leaking. Upon arrival, found leak coming from front tub lip (picture attached) and found suds present. Also found Unit not leveled. Leveled unit and replaced W11705151 dispenser. Tested unit and now Unit is functioning as designed. No water leaks detected at this time."

Arrived on site and corrected harness using lower harness(w11643701). Completed diagnostics with no issues. Unit is now working as designed. No leaks detected. Job complete.

Arrived onsite for washer not spinning out clothes. I found the washer to have trouble spinning. I checked underneath the unit and found the rotor teeth chewed up. I also found gearcase oil present indicating a blowout. Unit will need a new gearcase and rotor and return with everything else assigned to call. RS for 01/21/25 PM appt only. Ordering W11393685 Gearcase and W10915701 Rotor.; ordrng 1 W11393685 (Gearcase) and 1 W10915701 (Rotor)

Arrived on site for a dishwasher that is leaking. Inspected unit and work area. I ran the unit through diagnostics and found an F8 E4 (float switch open) error code. I ran the unit through an auto test and tested the unit. I found the unit fill and start to run without any leaks.Present underneath the dishwasher. I pulled the unit out and found water starting to leak from the third level rack connection on both sides where the lock nuts were attached. Ordering the third level rack and nut parts and rescheduled the customer to 1/21. No parts were installed. ; ordrng 4 W11545286 (Locking nuts)s and 2 W11561204 (Upper slides)s

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised the unitmis making a rattling noise and it gets very loud. While discussing another appliance, the noise began. Opened the unit RC doors and found the noise is coming from the damper control. I removed and replaced the damper and retested and unit is operating as designed. No water leaks observed during service, job completed. WPW10594329"

"Arrived on site to test unit for not cooling properly, tested unit found compressor pulling 14amps and shutting off on thermal, used and tested start device but compressor is ceased, will need to replace compressor to fix issue, ordering parts office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 WPW10143759 (W11506635)"

"Arrived on site to test unit for food freezing. Upon arrival customer stated now the food is freezing in the bottom right drawer in the RC. Temp set at 37?, actual temp was 39?. Found F3E1 RC temp sensor error code. Unit will need a new RC temp sensor and control as precautionary. Ordering part, no parts installed, rescheduled for 01/21.; ordrng 1 W11679636 (RC temp sensor) and 1 W11470192 (Air tower assembly)"

Arrived on site to test unit for water trickling. Customer stated she would hear water dripping sound. Engaged defrost element and verified with customer noise is when unit is defrosting. Advised customer noise is normal part of operation. No parts replaced at this time. Job complete.

Arrived on site to test unit for not responding. Found unit has standing water. Upon further inspection found black wire to drain pump was cut. Corrected harness(W11643701) and completed diagnostics with no issues. Unit is now working as designed. No leaks detected. Job complete.

Arrived on site to test unit for ice door not closing causing ice to melt and drip from dispenser. Replaced ice door(W11678832) and advised customer to monitor. No leaks detected. Job complete.

Arrived on site to test unit for unit giving F1E1 error code internal board failure. Test unit and found error code not allowing oven to start. Replaced board test unit by pre heating to 350? and unit test good job complete. W11620481

"WRT541SZDM03 Arrived on site for unit not calling for water. Upon arrival, he found a kink in the waterline ( picture attached) and also the shut off valve was off. Corrected, both issues and called ice maker to harvest. Found water entering the ice maker with no leaks. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

Arrived onsite for dishwasher not washing/drying dishes. Upon arrival. I put unit into diagnostics and found no errors. I tested the unit and found it working as designed. I found the control to be acting odd to response with less. I replaced the control and the leds light up as designed now. No water leaks present at time of service. I advised customer to keep using rinse aid to help with drying and set rinse aid to the lowest setting. Also advised customer not to wash dishes before putting in the dishwasher. Call complete. Installed W11622914 CNTRL-ELEC.Spoke with Chris SR 7740733113

"Arrived on site to install previously ordered parts. Upon arrival, tub was shipped directly to customer. Found tub is crushed in box. Also inspected suspension and agree with previous techs notes of replacement of suspension. Reordering tub and ordering suspension. Office to reschedule ; ordrng 1 W11219115 (Tub) and 1 W11130362 (Suspension)"

"MVW7232HW0 Arrived on site from previous visit to install parts. Tub,basket,screw,filter,nut spaner washplate bolt,lower harness, washplate,stator,rotor,gearcase,clutch,Spiderman main control. Tested product works as it's designed no water leaks visible from main water supply."

"MVW4505MW1 Arrived on site from previous visit to install correct parts. I installed lid lock, control tested product working as its designed no water leaks visible from main water supply."

"Arrived on site for not powering on. Upon arrival, inspected unit and confirmed issue. Test polarity and there is no voltage from supply. Found gfci breaker is tripped. Restored power to unit. Unit now powers on. Test unit by running a timed dry with medium high heat. Allowed unit to operate. Allowed heat cycles unit is operating as designed without tripping breaker. Advised customer if tripping becomes an issue, to look into getting breaker replaced. Job complete. No parts needed."

WRF535SWHZ00 Arrived on site for a refrigerator with frost issues. On arrival verified issue further inspection found that the motor was failing ordered motor and fan returning parts will be needed. Rescheduled client for 1/20/25 no water connected to product. ; ordrng 1 WPW10128551 (Motor) and 1 WP2169142 (Fan)

WFE320M0JS3 Arrived on site for a range with heating issues. On arrival verified issue replaced control and sensor further inspection found wireharness was damaged and broil element wasn't working. Reschedule client for 1/20/25; ordrng 1 W10856603 (Broil element) and 1 W11531755 (Main wireharness)

"Arrived on site to inspect washer error code. Upon further inspection, the customer advised the unit is showing error code F3E2. I placed the unit in diagnostics showing error code F3E2-pressure system fault. I cleared the code and continued with testing. I found the unit operating as designed. I blew through the sensor tube at the control and the tube was clear. The customer advised the unit will intermittently make a banging noise so I pushed down on the tub assembly, and when the assembly bounced back up, it had too much movement and didn't bounce straight up. Due to the error code and tub suspension issues, I removed and replaced the main control (water level sensor) and suspension rods and calibrated the unit and retested. Unit is operating as designed. No water leaks observed during service, job completed. W11400156, W11621180"