Near Austin, TX 78705
Matthew
Job Details: 12/21/2020
DRYER WHIRLPOOL WGD4950HW0 "Arrived onsite for dryer making noise when on. Upon inspection found blower wheel un secure and rubbing against the ventilation housing. Secured blower wheel, tested unit and unit is functioning properly. Job complete"
Near Austin, TX 78745
Leonardo
Job Details: 12/21/2020
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site to test unit correctly top oven not working. Test unit and found bad glow igniter. Replaced igniter. Test unit and unit heated to 350 job complete.
Near Buda, TX 78610
Jacob
Job Details: 12/21/2020
WASHER WHIRLPOOL MVWB835DW3 "Arrived onsite for unit not spinning. Put unit in diagnostics. Got error codes, F5E2 lid lock, F7E5 shifter issue. Erased codes put unit in diagnostics test. Unit got to spin and did not hear the actuator activate for spin mode. Got only F7E5 once again. After further investigation. Found that the gear case had leaked oil. Need to replace all motor and gear parts.
Near Austin, TX 78731
David
Job Details: 12/21/2020
ICE MACHINE WHIRLPOOL KUIX505ESS2 "Arrived on site to diagnose ice machine overproducing ice. Found bin thermistor out of range, resulting in overproduction. Replaced bin thermistor. Customer to follow up if issue persists. Unit was not fun at time of service, but is showing as passing in diag. Call complete."
Near Georgetown, TX 78626
Lou
Job Details: 12/21/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to inspect dishwasher leaking from underneath unit. Upon further inspection, customer advised that the water is coming from the water hose underneath. I found that water is leaking from the joint on the hose and the connection at the fitting. Using plumbers tape, I wrapped the fitting end and tightened the hose and tested. Unit is operating as designed and no further leaks found. I recommended that if the hose leaks again that the customer should purchase a new hose. No water leaks observed at the end of service, job completed."
Near Round Rock, TX 78681
David S
Job Details: 12/21/2020
WASHER WHIRLPOOL WTW6120HW0 "Arrived on site for washer making a screeching noise. I inspected the unit and work area. I put the unit through a diagnostics cycle and found the unit making the noise when initially going into high spin. I inspected under the washer and found everything secured and installed appropriately. I spun the tub and found it not making the noise. It only happens when going into a high spin. I am ordering the gear case, motor drive, and splutch and to complete the repair. The office will reschedule when we have an eta on the parts.; ordrng 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W11423758 (GEAR CASE)"
Near Georgetown, TX 78633
Lou
Job Details: 12/21/2020
DRYER WHIRLPOOL WED9151YW0 "Arrived on site to inspect dryer not working. Upon further inspection, I turned the unit on and pressed start and the unit did not start. Disassembled the unit and tested the fuse and found it open. Also found the drive belt fraying and the tension pulley roller and drum rollers were not rolling due to debris built up on the axle. I checked the element and found the metal plate blackened and warped. replace the element, fuse, dryer repair kit consisting of the belt, tension pulley roller and (4) rollers . I removed and replaced the element, fuse, (4) rollers, tension pulley roller and belt (dryer repair kit parts from my van stock-4392067 ). Cleaned the lint from the unit she bled the unit. Retested and the unit is operating as designed. No lint observed at the end of service, job completed."
Near Cedar Park, TX 78613
Justin
Job Details: 12/21/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to install previously diagnosed parts. Turned off power to oven at breaker gained access and installed control, cycled power again and waited a few minutes. Cycled power back off and installed UI. Turned power back on and tested unit. Unit no longer throwing error code when attempting to bake. Unit working as designed. Call complete."
Near Lakeway, TX 78738
Brandon
Job Details: 12/21/2020
MICROWAVE WHIRLPOOL KOCE500ESS09 "Arrived on site for customer complaint of unit not always starting, found left side door switch not making contact, ordering door switch harness. ; ordrng 1 W11449277 (Door switch harness)"
Near Austin, TX 78728
Kayman
Job Details: 12/21/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived onsite for wall oven with no or partial display. Upon arrival I confirmed the UI was frozen. I cycled power at the breaker and restored function to the UI. I accessed the diagnostics mode and there were no error codes stored. I noticed the unit displayed that it was not connected to WiFi but when I accessed the WiFi section it said connected. I accessed the control panel and found the WiFi connector was not pushed all the way in I corrected And attempted to connect but I could not get the customers app to sync with the oven, I advised they contact the whirlpool WiFi connect team for further assistance. I also advised them to let us know if they still experience issues with the WiFi or control panel. Job complete."
Near Georgetown, TX 78628
Lou
Job Details: 12/21/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven not heating. Upon further inspection, I placed the unit in diagnostics and checked for error codes. I found F6E4 error code. Following the tech sheet, it says to replace the main control. I tested the components and all are operating as designed. I tested the unit on Bake at 350 degrees and when I pressed start, the unit did nothing. I completed a factory reset on the unit and retested and it began to heat as designed. I advised the customer that I would be ordering the main control but it is out of stock at the time with no ETA. ; ordrng 1 CNOTE (LSO) and 1 W11261167 (cntrl-elec)"
Near New Braunfels, TX 78132
Noah D
Job Details: 12/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to inspect fridge for leaking water out of icemaker, upon inspection found the ice tray cracked and causing leaking, replaced icemaker and found no issues. Complete"
Near Dripping Springs, TX 78620
Luis
Job Details: 12/21/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for damaged harness,replaced harness assembly,reassembled unit powered unit on all lights and deli control working as designed."
Near Austin, TX 78723
Scott
Job Details: 12/21/2020
OVEN WHIRLPOOL WOS92EC0AS02 "Arrived on site for oven door glass breaking . Found inner glass on door shattered . Customer was using self clean and inner door glass shattered , unit is completely dead had to pop latch to get mod & ser number . Also found thermal fuse had blown . Ordering inner glass and fuse. Call to set return . ; ordrng 1 WPW10545255 (FUSE ) and 1 WPW10618107 (INNER GLASS )"
Near Dripping Springs, TX 78620
Richard
Job Details: 12/21/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived onsite for the refrigerator ice maker not working. During testing found that the ice maker was stuck in the down position. Replaced ice maker and it tested fine and filled with water. Complete
Near Lakeway, TX 78734
Luis
Job Details: 12/21/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for cooling complaint. Removed cover found evaporator incased in ice diagnosed unit not defrosting correctly in fresh food compartment,defrosted evaporator,replaced thermistor and fan scroll. Ran diagnostics good air flow,changed defrost setting to basic"
Near Round Rock, TX 78681
David S
Job Details: 12/21/2020
MICROWAVE WHIRLPOOL WMH75021HZ2 Arrived on site for microwave not registering that it has been closed or open. I inspected the unit and work area. I inspected the door and found no abnormalities. I gained access to the interlocks and I found some of the interlocks not changing position and the switch is engaged and disengaged. I replaced both interlocks. I tested the unit and found it operating as designed. Job complete.
Near Georgetown, TX 78633
Cliff
Job Details: 12/21/2020
REFRIGERATOR MAYTAG MFI2269DRM00 Arrived on site to diagnose a refrigerator that is leaking from icemaker. Found seal in front of icemaker mold failed causing unit to leak. Replaced icemaker assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near New Braunfels, TX 78132
Noah D
Job Details: 12/21/2020
RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site to inspect oven for not heating, upon inspection found the smaller upper oven not heating lower element, replaced igniter inside oven, tested functions of unit, all functions returned. Only use one igniter.Complete"
Near Austin, TX 78704
Leonardo
Job Details: 12/21/2020
DISHWASHER WHIRLPOOL KDTE204EPA4 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from dispenser. Found dispenser not tighten all the way making unit leak. Secured dispenser test unit and unit test good job complete.
Near Austin, TX 78745
Leonardo
Job Details: 12/21/2020
RANGE WHIRLPOOL KSEB900ESS3 Arrived on site to test unit for convection fan making loud noise. Test unit and found convection blade loose. Secured blade test unit and unit test good job complete.
Near Copperas Cove, TX 76522
Al
Job Details: 12/21/2020
RANGE GE PGS908SEM1SS Arrived to inspect gas range not baking.Confirmed the complaint and removed and replaced the bake igniter.Unit now works properly.Customer satisfied.Job completed
Near Austin, TX 78744
Leonardo
Job Details: 12/21/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not draining. Test unit and found clogged drain hose. Cleared drain test unit and unit test good job complete.
Near Dale, TX 78616
Andrew
Job Details: 12/21/2020
RANGE WHIRLPOOL WFE320M0JS0 Arrived on site to replace controls board from previous diagnosis. Verified control board is needed to fix issue. Office to reschedule.; ordrng 1 W11432568 (CONTROL BOARD)
Near Austin, TX 78728
David S
Job Details: 12/21/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to install previous diagnosed part. I replaced the silverware drawer. Job complete.
Near Waco, TX 76708
Jonathan
Job Details: 12/21/2020
WASHER MAYTAG MVWB765FW4 "Arrived on site for a washer that’s making a grinding sound. Inspected unit and work area. Customer advised that the unit isn’t doing the grinding sound during the regular wash or spin cycle but is doing it before and after. Ran unit through diagnostics and found no stored error codes. Ran unit through an auto testing unit ran as designed. Customer instructed me that they heard the sound when the unit was shifting into agitation in spin. Advised that his normal operation and that sometimes when they have clothes in the unit, it’ll be a little louder. I did advise them this is normal operation. Tested unit in a manual spin and agitation and unit is working as designed. Call complete."
Near Austin, TX 78738
Brandon
Job Details: 12/21/2020
OVEN JENN-AIR JJW2830IL00 "Arrived on site for customer complaint of convection bake being loud, found fan blade was loose causing vibration. I removed and straightened blade and reattached, unit tested good."
Near Killeen, TX 76549
Al
Job Details: 12/21/2020
REFRIGERATOR FRIGIDAIRE FFHS2622MH3 Arrived to inspect side by side refrigerator not making ice but dispenses water.Unit will require the ice maker to complete the repair.Ordering authorization for the ice maker.Needs more work.Office to reschedule the customer for return service after authorization ; ordrng 1 AUTHORIZATION (ICE MAKER)
Near Georgetown, TX 78633
Lou
Job Details: 12/21/2020
DISHWASHER WHIRLPOOL KDTE234GPS0 "Arrived on site to inspect dishwasher stopping mid cycle and leaking water. Upon further inspection, customer advised that the unit leaks on the left side at the bottom corner of the door and sometimes the unit will stop mid cycle and when they push on the door, the unit will start back up. I found that the strike is not catching in the door latch and leaving the door cracked open while running and leaking water. I removed and replaced the door latch and strike and the door gasket. Tested unit in diagnostics showing no error codes and unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78745
Leonardo
Job Details: 12/21/2020
DISHWASHER WHIRLPOOL KDFE104HPS1 Arrived on site to test unit for not washing. Test unit and found clogged spray arms. Cleaned spray arms test unit and unit test good job complete
Near Austin, TX 78739
Richard
Job Details: 12/21/2020
WASHER WHIRLPOOL WTW5105HW0 Arrived onsite for the washer making a noise during spin cycle. Replaced belt and cam assembly and washer tested good and no leaks detected complete
Near Spicewood, TX 78669
Brandon
Job Details: 12/21/2020
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site for customer complaint of unit giving error code f6e3, UI communication error, I found failed UI console. I replaced console, unit tested good. ; ordrng 1 Cnote
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 12/21/2020
RANGE WHIRLPOOL WFC150M0EB3 FRONT LEFT BURNER NOT WORKING-ELECTRIC/OVEN IS GOOD/OTHER BURNERS GOODLifter range top to inspect burner receptacle. Receptacle was burnt and the wiring had come out of one side of the block. Installed new receptacle and used wiring caps and sleeve to seal caps. Installed burner back into receptacle and burner is heating as designed. No further repairs needed. Job completed.
Near Austin, TX 78704
Leonardo
Job Details: 12/21/2020
COOKTOP KITCHENAID KCGC506JSS00 Arrived on site to test unit for upper drawer not opening. Test unit and found right side of cooktop hitting top of drawer. Found cooktop sitting correctly on counter top and unit not secured. Found drawer damaged from cooktop moved Cooktop up just some to clear the drawer. Customer will need to talk to builder.
Near Briarcliff, TX 78669
Brandon
Job Details: 12/21/2020
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site to replace failed vent, I replaced vent and deflector, unit tested good."
Near Red Rock, TX 78662
Andrew
Job Details: 12/21/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site to test unit for not cooling. Found frost build up on capillary tube on evap. Frost went to first coil and stopped. Spoke with PR and recommended sealed system repair.
Near The Hills, TX 78738
Brandon
Job Details: 12/21/2020
ICE MACHINE KITCHENAID KUIC18PNZS0 "Arrived on site to replace filter housing and control ordered by previous tech, I replaced parts, unit tested good.
Near Red Rock, TX 78662
Andrew
Job Details: 12/21/2020
WASHER MAYTAG MVWX655DW1 Arrived on site to replace latch from previous diagnosis. Latch that I was sent with was defective. Contact on the inside was bad. Needing latch to fix issue.; ordrng 1 W11307244 (latch)
Near Cedar Park, TX 78613
Tommy
Job Details: 12/21/2020
DRYER WHIRLPOOL WED49STBW1 Arrived onsite for dryer not heating. Upon arrival found unit was heating. Put unit through heat test and found unit operating as designed. Unit is spinning and heating. Airflow is a little low. Recommend customer get vents cleaned. Job Completed.
Near Round Rock, TX 78681
David S
Job Details: 12/21/2020
WASHER MAYTAG MHWZ600WR00 "Arrived on site for washer not completing cycle. I inspected the unit and work area. I found fault code f01. I ran the unit through a diagnostics cycle and found it working as designed. I checked the drain pump at the control and it checked good. I checked the drive motor and it checked good as well. After speaking to then customer I found out that the unit would work fine after they power cycled it. The main control has a failing relay cause the unit to no complete its cycle.
Near Round Rock, TX 78665
David S
Job Details: 12/21/2020
WASHER WHIRLPOOL WTW7300DW Arrived on site for washer continuing to fill the drum. I inspected the unit and work area. I found the water valves not closed all the way and constantly filling the drum. I replaced the water valve. I tested the unit and it is now working as designed. Job complete. No water leaks detected.
Near Liberty Hill, TX 78642
Cliff
Job Details: 12/21/2020
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site to diagnose a cooktop that is too hot on low settings. Tested unit and found valves not adjusted for propane. Adjusted valves and tested unit. Found all is functioning properly at this time
Near Austin, TX 78717
Justin
Job Details: 12/21/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on site for washing machine randomly stopping at different times during cycle. Upon arrival customer stated they recently switched a bad breaker that was to unit which was shortly after we came out and replaced the control to the unit. I put the unit into diagnostics mode and found no stored error codes. I ran a test cycle and unit functioned as designed. I then tested each function manually and found unit functioning as designed. I tested voltage at the wall and it was good. I tested voltage on control at J5 pin 1 and 2 and found voltage good. I then tested voltage at J12 pin 1 and 4 and found no voltage indicating malfunction at control. I replaced control and calibrated unit. Tested unit again and it functioned as designed. Call complete.
Near Austin, TX 78734
Jacob
Job Details: 12/21/2020
MICROWAVE WHIRLPOOL MMV1153AAW Arrived onsite for unit making noise. Tested unit. Unit was being louder than usual. Let customer know what the issue is.
Near Cedar Park, TX 78613
Tommy
Job Details: 12/21/2020
REFRIGERATOR WHIRLPOOL ED5FHEXVS01 Arrived onsite for knocking noise in refrigerator. Upon arrival found unit compressor was loose and was knocking. Tightened connections and used sound pads underneath. Job Completed as I could not get sound to repeat.
Near Austin, TX 78738
Jacob
Job Details: 12/21/2020
DRYER WHIRLPOOL WED5300SQ0 "Arrived onsite for unit not heating once again. Tested unit. Unit not heating. Upon further inspection, found that thermistor fix was bad. Replaced thermistor fix. Tested unit. Unit heating once again. No issues at this time. Job complete"
Near Briggs, TX 78608
James
Job Details: 12/21/2020
REFRIGERATOR FRIGIDAIRE FKCH17F7HWD Arrived on site and tested operation. Found no frost pattern on evaporator and unit at room temperature. Found compressor very hot to touch but system is not pressuring. Unit will need full sealed system repair.
Near Austin, TX 78744
Luis
Job Details: 12/21/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site for freezing in fresh food. Per aig tech support replaced control
Near Austin, TX 78734
Brandon
Job Details: 12/21/2020
WASHER ROPER RTW4516FW2 "Arrived on site for customer complaint of unit not working, found actuator not functioning, I replaced actuator, unit tested good."
Near Austin, TX 78723
Matthew
Job Details: 12/21/2020
WASHER WHIRLPOOL WTW5000DW3
Near Austin, TX 78728
Kayman
Job Details: 12/21/2020
REFRIGERATOR GE GFSS6KKXASS Arrived onsite for refrigerator asking weird noises and not making ice. Upon inspection I found a pool of water and a sheet of ice underneath the RC deli drawers. I cleared out all the ice and accessed the back of the unit to inspect drain tubes. I found one of the drain tubes completely clogged and both are crumbling and degrading. I removed the clog and steamed out the drain. I will need to order drain tubes for return visit. I also tested the IM and it filled. I advised the customer to monitor ice production but I will return with a ice maker just in case. Returning tech to verify water flow through the drain once repair is complete. Ordering Drain tube (WR02X12751) x 2 requesting AUTHO for repair with ice maker included. Office to R/S due to part availability. ; ordrng 2 WR02X12751 (refrigerator drain l)s
Near Dale, TX 78616
Andrew
Job Details: 12/21/2020
MICROWAVE WHIRLPOOL WMC50522HB1 Arrived on site to replace microwave. Replaced microwave.
Near Georgetown, TX 78628
Lou
Job Details: 12/21/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site to install previously diagnosed and ordered parts. Due to the water dispenser dripping after dispensing water, I removed and replaced the dual valve and the water tube from the valve to the hinge and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78753
Scott
Job Details: 12/21/2020
DISPOSAL WHIRLPOOL GC1000PE4 Arrived on site for disposal making a lot of noise. Tuned on disposal and sounded like a grinder blade was loose . Replaced unit . All checked normal . No water leaks detected at time of service. Job complete
Near Jarrell, TX 76537
James
Job Details: 12/21/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site and tested operation. Found thermistor out of range and control not holding temp setting. Installed new control and thermistor. Unit tests good. Job complete
Near Austin, TX 78731
Kevin
Job Details: 12/21/2020
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site found homeowner is experiencing water not completely draining. Sound saved error code 8/2, For drain pump electrical problem. Replaced the drain pump and ran a diagnostic cycle and confirmed it now removed all the water properly. No water leaks from connections at time of service
Near Leander, TX 78641
Jonathan
Job Details: 12/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator ice maker getting jammed in ice container and not dispensing. Inspected unit and work area. Tested dispenser operation and found when switching from crushed to cube ice getting caught in ice container. Will need to replace ice container. Office to schedule appointment when ETA is available. ; ordrng 1 W11185686 (ICE CONTAINER )
Near Georgetown, TX 78628
Lou
Job Details: 12/21/2020
ICE MACHINE KITCHENAID KUIS18PNTB0 "Arrived on site to install previously diagnosed and ordered parts. Due to the pump harness being corroded and failed, the drain pump and recirculating pump failing and the reservoir being cracked, I removed and replaced all parts mentions and tested. Unit is operating as designed.No water leaks observed during service, job completed."
Near Kyle, TX 78640
Andrew
Job Details: 12/21/2020
REFRIGERATOR JENN-AIR JFFCC72EFP00 Arrived on site to test unit for leak. Spoke with tech line and found water leaking from somewhere in evap tray in compressor area. Tech line recommends replacing evap tray. Needing 2hrs on next visit. Sr#7729548899; ordrng 1 W10877573 (tray-evap)
Near Leander, TX 78641
Jonathan
Job Details: 12/21/2020
DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site for dishwasher intermittently not draining. Inspected unit and work area. Found no drain loop in drain line. Removed drain pump and found buildup in sump assembly. Removed buildup and installed new drain pump. Performed diagnostics mode and ran test cycle. Monitored operation and observed for possible water leakage. Spoke with customer on drain loop. All tested good, no water leaks detected."
Near Austin, TX 78734
Jacob
Job Details: 12/21/2020
DISHWASHER GE PDWT300R10BB Arrived onsite seal at the bottom of the unit crumbling apart. Looked at unit. Found seal coming off. Looked up part. Let customer know. No other issues at this time.Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 12/21/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to inspect fridge for icing up the evap, upon inspection found the left side iced up again, replaced cover and melted all ice, replaced valve and tested. No sounds heard. Instructed customer to watch for ice build up, taped air gap in cover, ran forced defrost. Complete"
Near Austin, TX 78731
David
Job Details: 12/21/2020
MICROWAVE GE SCB1001MSS001 Arrived on site to diagnose microwave blinking and not running. On arrival found clock blinking like a power surge reset saying to set the time. Adjusted time and tested unit. Unit is properly working as designed and just needed the clock set to be able to use it. Call complete.
Near Austin, TX 78704
Leonardo
Job Details: 12/21/2020
RANGE WHIRLPOOL KSDG950ESS2 Arrived on site to drop off racks. Dropped racks off at front door.
Near Liberty Hill, TX 78642
Cliff
Job Details: 12/21/2020
WASHER KENMORE 110.2600201 Arrived on site to replace previously ordered parts for washer. Replaced latch and capacitor and found no change in operation. Verified old capacitor has failed as it only registered 15 nF versus 50 which would be correct. Capacitor failure has damage to main control.
Near Austin, TX 78722
Scott
Job Details: 12/21/2020
DISHWASHER WHIRLPOOL WDTA50SAHV0 "Arrived on site for upper rack falling down . Found wheels fallen off adjuster . Replaced adjusters with kit . No other issues or water leaks detected at time of service . Job complete"
Near Round Rock, TX 78664
Jimmy J.
Job Details: 12/21/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for range oven light is out. Removed bulb from socket and found filament broken. Installed new bulb and immediately turned on. Waited five minutes to ensure bulb would stay lit. Bulb is good. Job completed.
Near Austin, TX 78739
Leonardo
Job Details: 12/21/2020
DISHWASHER WHIRLPOOL GU2455XTSS0 Arrived on site to test unit for not starting. Test unit and found unit giving no heat error code. Found bad heater and control board will need to replace control and heater. Office to reschedule. ; ordrng 1 W10518394 (HEATER)
Near Austin, TX 78747
Robert
Job Details: 12/21/2020
MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on job for complaints of noise. Found the vent cover loose and rattling when fan in use. Adjusted cove to correct issue.
Near Georgetown, TX 78633
Lou
Job Details: 12/21/2020
WASHER MAYTAG LAT9416AAE "Arrived on site to inspect washer not agitating and water level not changing. Upon further inspection, I tested the unit on a rinse cycle and the unit filled but it was more than the small selection. The unit failed to agitate but it did spin and drain. I tested on a different cycle and the unit again failed to fill properly but this time it agitated, drained and spun. I am ordering the timer, water level switch and sensor tube and office to schedule return service due to availability of parts. Customer advised that they will shop for another unit in the meantime and contact the office if they find another unit. No water leaks observed during service.; ordrng 1 WP22001619 (tube- air) and 1 WP22001656 (switch-wl) and 1 WP22003362 (timer)"
Near Kyle, TX 78640
Jacob
Job Details: 12/21/2020
OVEN GE PT7800SH6SS Arrived onsite for Inner glass to unit door was cracked. Looked at door. Saw that inner glass was cracked. Replaced glass. No issues at this time. Job complete
Near Cedar Park, TX 78613
David S
Job Details: 12/21/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for fridge not making ice and cooling. I inspected the unit and work area. I gained access to the fresh food evaporator, and found uv dye. Indicating a leak. I evacuated the system and replaced the rc evaporator. I pulled a vacuum on the system and found it holding. I put a measured charge into the system and monitored pressures I test 4. Everything looks good. The unit is cooling. Job complete."
Near San Marcos, TX 78666
Leonardo
Job Details: 12/21/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for not drying. Test unit and found bad heating element ordering new element office to reschedule. ; ordrng 1 W10703867 (HEATER )
Near Round Rock, TX 78665
David S
Job Details: 12/21/2020
RANGE WHIRLPOOL WFG975H0HZ0 Arrived on sit for range show f2e0. I inspected the unit and work area. I found the range not connected to WiFi or a girl pool app. I gained access to the controls I disconnected the control panel and reconnected it. I tested the unit and it is working as designed. I helped the customer get connected to their WiFi and whirlpool app. The unit is operating as designed. Job complete.
Near Austin, TX 78726
David
Job Details: 12/21/2020
OVEN JENN-AIR JJW2430DB01 "Arrived on site to diagnose oven that is throwing a pan F2E1 error. Tried to power cycle the unit, but it always immediately pops stuck key.Office to schedule when we get console. SR ordered part."
Near Austin, TX 78704
Luis
Job Details: 12/21/2020
REFRIGERATOR JENN-AIR JB36NXFXRW04 "Arrived on site for no cool. Fans and lights running compressor not powering on,checked voltage to inverter good, 120vac and 7vdc ohmed compressor and reading good. Diagnosed a defective inverter,replaced inverter powered unit on compressor powered on.
Near Kyle, TX 78640
Jacob
Job Details: 12/21/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived onsite for unit not leveled and shaking. Looked at unit. Tested unit in drain and spin. Unit was shaking at a normal amount on its own and the unit was leveled, let customer know of sizes of the load may make the unit shake just a bit more. No issues at this time. Job complete"
Near Cedar Park, TX 78613
Tommy
Job Details: 12/21/2020
OVEN WHIRLPOOL WOS51EC0AS01 Arrived onsite for unit no heat. Found unit had bad thermostat and would not heat accordingly. Tested unit found unit is now heating and operating as designed. Job Completed.
Near Cedar Park, TX 78613
Justin
Job Details: 12/21/2020
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for wall oven that would not connect with WiFi and intermittently go blank on UI. Found the unit was getting proper usage and when I got here not allowing to set up WiFi. Found that when accessing settings or diagnostics that the time would lightly flash at back out UI screen. Installed new control, recycled power, and installed UI. Tested unit and is working as designed. Call complete."
Near Cedar Park, TX 78613
David S
Job Details: 12/21/2020
COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on site for cooktop not igniting. I inspected the unit and work area. I found the wrong burner cap on the center burner and all the others not installed correctly. I am ordering the burner cap kit to complete the repair. The melting cap for the small burn was placed on the center burner and I could not find the correct burner in the home. The office Will reschedule hen we have an eta on the part. ; ordrng 1 W10833886 (cap-burner)
Near Leander, TX 78641
Jonathan
Job Details: 12/21/2020
MICROWAVE KITCHENAID KMBP100ESS03 Arrived on site for microwave damaged and control panel not setting in correct. Inspected unit and work. . Will need to order vent and replace UI at same time. Contacted parts department (SR). Was informed to have office schedule return. ; ordrng 1 461968973241 (VENT)
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 12/21/2020
DISHWASHER WHIRLPOOL KUDE70FXSS6 Arrived on site for LEAKING FROM UNDERNEATH- NOT FROM SIDES- DISHES ARE CLEANING.Removed kick plate and placed in diagnostics. Found leak coming from sump and motor. . ; ordrng 1 WPW10455268 (sump and seal assem)
Near Austin, TX 78741
Leonardo
Job Details: 12/21/2020
OVEN GE CGS995SEL1SS Arrived on site to test unit for gas smell. Test unit and didn’t find any gas leaks. Found customer using the oven with door open for some recipes. Also found unit smelling like gas from normal use. Job complete.
Near Austin, TX 78731
Kevin
Job Details: 12/21/2020
REFRIGERATOR WHIRLPOOL ED5SHAXMQ10 Arrived on site and inspected refrigerator and found ice dispenser is still working properly from previous repair but there is no ice production to dispense. Cycled icemaker manually and motor is turning but it did not activate Valve. Will need to bring back icemaker and valve to ensure repair on the next visit.; ordrng 1 2198597 (Icemaker) and 1 W10408179 (Valve)
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/21/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site to install previously diagnosed part. Installed driver light and problem still present. Freezer LED had one led out too. Replaced both driver LED and freezer LED to ensure all lights come on as designed. Quoted the additional freezer LED and customer agreed.
Near Austin, TX 78745
Kevin
Job Details: 12/21/2020
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site and inspected washer and found saved error code F0E3, for overload. Ran all functions in a manual diagnostic cycle and everything checked good. Ran automatic test 51 and calibration 52 and he is also passed. Could not find any fault with washer. Discussed correct loading for this model and correct detergent usage.
Near Dripping Springs, TX 78620
Richard
Job Details: 12/21/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived onsite for the refrigerator ice maker not working. Ran diagnostics and ran test 56 error code E2 popped up for ice maker lost position. Ran harvest test and ice maker did not pass . Fill test passed. Ice box fan test failed. Also notice that the refrigerator Evaporator is starting to freeze up again. fix ice maker , ice box fan, control board.
Near Cedar Park, TX 78613
Tommy
Job Details: 12/21/2020
MICROWAVE WHIRLPOOL WMH31017HZ3 Arrived onsite for previously diagnosed parts. Pulled unit. Replaced motor and support. Put unit back into place. And tested job Completed.
Near Florence, TX 76527
James
Job Details: 12/21/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB01
Near Austin, TX 78749
Leonardo
Job Details: 12/21/2020
DISHWASHER KITCHENAID KUDP01FLSS3 Arrived on site to test unit for unit leaking. Test unit and found leak coming from drain hose. Replaced drain hose test unit and unit test good job complete. No leaks present at this time.
Near Georgetown, TX 78628
Lou
Job Details: 12/21/2020
DISHWASHER MAYTAG KDTE254EBL0 "Arrived on site to inspect dishwasher not draining. Upon further inspection, the customer advised that they accidentally used dawn dish soap in place of dishwasher detergent and the unit leaked due to too much sudsing. I placed the unit in diagnostics showing error code F6E1. Cleared the code and continued with testing. Unit is operating as designed with minimal suds. I flushed the unit with cold water and draining it to clear the remaining suds and retested. Unit is operating as designed. No water leaks observed during service. . Job completed."
Near Georgetown, TX 78633
Justin
Job Details: 12/21/2020
WASHER MAYTAG MAH8700AWW "Arrived on site for washing machine off of spin, tub banging around, and burning smell. I put unit into diagnostics and found stored error codes 22 for door unlock detected during cycle without pause, error code 10 indicating tub hits cabinet during spin, error code E which indicates water sensor level fault, and error code 01 with no drain fault, cleared error codes. Put unit into test cycle and found tub banging around more than usual but did not have a burn smell occur. Found drain and fill to perform as designed. Gained access to shocks and found they are rusting and weak. Found motor at time of service to be performing as designed.
Near Austin, TX 78741
Kevin
Job Details: 12/21/2020
WASHER WHIRLPOOL NTW4516FW2 "Arrived on site and found hot water valve is leaking, took one picture. Replaced water valve and confirmed it is no longer leaking in a diagnostic cycle. Job complete"
Near Georgetown, TX 78628
Jonathan
Job Details: 12/21/2020
WASHER MAYTAG MVWC6ESWW1 "Arrived on site for washer making loud noises when changing cycles. Inspected unit and work area. Removed cabinet and tested operation. Ran spin cycle and stopped. Found failed brake in gearcase assembly. Will need to replace gearcase to repair. Contacted office on scheduling. , incase work has not been completed. . ; ordrng 1 W10820043 (GEARCASE)"
Near Leander, TX 78641
Tommy
Job Details: 12/21/2020
RANGE WHIRLPOOL WGG745S0FS02
Near Austin, TX 78731
David
Job Details: 12/21/2020
DISHWASHER JENN-AIR JDTSS246GP0 "Arrived on site to diagnose dishwasher leaking from bottom. Ran unit and found drips coming from the diverter. Provided estimate for new sump, labor only p, part under 60 month JA warranty. Replaced sump and motor and retested. Leak is now gone and unit is working as designed. Call complete."
Near Leander, TX 78641
Jonathan
Job Details: 12/21/2020
RANGE WHIRLPOOL WGG745S0FS02 Arrived on site for range top oven not igniting. Inspected unit and work. Tested operation and found glow igniter not activating. Gained access to igniter connection and Found bad connection inside molex connector. Corrected connection and tested operation. All tested good.
Near Kyle, TX 78640
Leonardo
Job Details: 12/21/2020
MICROWAVE WHIRLPOOL WMH78019HZ3 Arrived on site to test unit for door not locking when door closed. Found upper switch holder stuck in the owed position even when door opened. Secured upper switch holder test unit and unit test good job complete.
Near Georgetown, TX 78628
Lou
Job Details: 12/21/2020
DISHWASHER WHIRLPOOL KDTE104ESS1 "Arrived on site to install previously diagnosed and ordered part. Due to the motor failure, I removed and replaced the sump/motor assembly and tested. Unit is operating as designed. I made recommendations for use and care as well as detergent use due to customer having a water softener. No water leaks observed during service, job completed."
Near Austin, TX 78702
Luis
Job Details: 12/21/2020
REFRIGERATOR WHIRLPOOL KRFC704FSS02 "Arrived on site for no ice. Found very little ice production in bin,ran diagnostics icemaker passed harvest,ran fill test passed,checked thermistor test passed,unplugged icemaker,checked connections reinstalled harmess to icemaker,. Ran diagnostics icemaker passed,ran fill test passed. If no ice in 24hrs will need to return with an icemaker."