Near Driftwood, Texas 78619
Brandon
Job Details:
03/23/2018
Arrived on site for washer not dissolving pods, put unit into diagnostic test, checked hot and cold water valves, door lock, drain and spin, no error codes were detected. Checked to make sure hot water line was connected to hot side valve, and cold to cold, tested good. Water level tested good. Instructed customer to put pod in before loading clothes, and if problem continues to use the detergent dispenser.
Near Austin, Texas 78759
Nathaniel B.
Job Details:
03/23/2018
Model WDF520PADW7, Arrived on call for dishwasher not starting cycle, found that customer did not press the start key 2 times to start the cycle, unit filled with water and all functions are working, gave customer instruction on soap and rinse aid use and to run hot water at sink before starting dishwasher, no parts needed, no water leaks at time of call, call complete.
Near Austin, Texas 78759
Nathaniel B.
Job Details:
03/23/2018
Model WDF520PADW7, Arrived on call for dishwasher not starting cycle, found that customer did not press the start key 2 times to start the cycle, unit filled with water and all functions are working, gave customer instruction on soap and rinse aid use and to run hot water at sink before starting dishwasher, no parts needed, no water leaks at time of call, call complete.
Near Lampasas, Texas 76550
Dona
Job Details:
03/23/2018
Arrived on site for no heat. Checked from L1 to neutral found 122 volts, L2 to neutral 122 volts. L1 to L2 0 volts. Customer will need an electrician for household power. Dryer vent is clear.
Near Austin, Texas 78738
Connor M.
Job Details:
03/23/2018
WDF520PADM7 whirlpool dishwasher Arrived on site to test unit for failed spray arm. Found spray arm off and melted on element. Replaced arm and confirmed function of heating element. Unit working properly, no leaks detected.
Near New Braunfels, Texas 78132
Daniel A.
Job Details:
03/23/2018
JIM158XYRS0 Not producing ice. Replaced recirculating pump (prior) and recirculating hose. Checked water inlet and drain hoses. No leaks detected. Normal operation after service
Near Austin, Texas 78759
Nathaniel B.
Job Details:
03/23/2018
Model KOST100ESS00, Arrived on call for oven door locked in self clean and unit shut down in clean mode and door will not unlock, display is blank, found panel fuse and tod open and also found outlet is bad behinf oven has loose contact in it and also the breaker for oven on outside of hose box is not mounted, svc/ labor wo380 189.99, fuse 33.40, tod 77.84 which = 301.23 plus tax 24.85 which = 326.08, customer agreed to est. installed tod and fuse and elements for nake and broil checked good and display came on when moved wall plug behind oven, not able to test with out good contacts in wall plug, shut power off at outside breaker until electrician can make these repairs to outside braker needs to be mounted and outlet brhind oven will need to be replaced, customer to contact a electrician
Near Austin, Texas 78759
Nathaniel B.
Job Details:
03/23/2018
Model KOST100ESS00, Arrived on call for oven door locked in self clean and unit shut down in clean mode and door will not unlock, display is blank, found panel fuse and tod open and also found outlet is bad behinf oven has loose contact in it and also the breaker for oven on outside of hose box is not mounted, svc/ labor wo380 189.99, fuse 33.40, tod 77.84 which = 301.23 plus tax 24.85 which = 326.08, customer agreed to est. installed tod and fuse and elements for nake and broil checked good and display came on when moved wall plug behind oven, not able to test with out good contacts in wall plug, shut power off at outside breaker until electrician can make these repairs to outside braker needs to be mounted and outlet brhind oven will need to be replaced, customer to contact a electrician
Near Copperas Cove, Texas 76522
Dona
Job Details:
03/23/2018
Arrived on site for no operation. Found 24.6 volts ac at terminal and from white to black on control. Checked tightness of wirenuts, and fuse on board checked good. Customer needs to have an electrician fix household power.
All water connections dry.
Near Dripping Springs, Texas 78620
Connor M.
Job Details:
03/23/2018
UXL6048YSS jennair vent hood Installed switch board and filters. Unit working properly at time of service.
Near Dripping Springs, Texas 78620
Connor M.
Job Details:
03/23/2018
KMHS120ESS4 kitchenaid microwave Arrived on site to test unit for door switch failure. Found switch failed and warped interlocks. Replaced all switches and interlocks. Unit working properly at time of service.
Near San Marcos, Texas 78666
Diego G.
Job Details:
03/23/2018
Arrived on site. Check for dispenser issues. Found ice buildup underneath ice bin. Found door shoot not closing all the way allowing hot air to get inside to melt the ice. Also found ice door gasket Lauren. Replaced ice chute and ice door. Cycled dispenser, all functions tested OK. No leaks present. Job complete
Near San Marcos, Texas 78666
Diego G.
Job Details:
03/23/2018
Arrived on site. Check for dispenser issues. Found ice buildup underneath ice bin. Found door shoot not closing all the way allowing hot air to get inside to melt the ice. Also found ice door gasket Lauren. Replaced ice chute and ice door. Cycled dispenser, all functions tested OK. No leaks present. Job complete
Near San Marcos, Texas 78666
Diego G.
Job Details:
03/23/2018
Arrived on site. Check for dispenser issues. Found ice buildup underneath ice bin. Found door shoot not closing all the way allowing hot air to get inside to melt the ice. Also found ice door gasket Lauren. Replaced ice chute and ice door. Cycled dispenser, all functions tested OK. No leaks present. Job complete
Near Austin, Texas 78759
Nathaniel B.
Job Details:
03/23/2018
Model MEDX655DW1, Arrived on call for dryer making squeeking noise, found defect in fin of blower wheel causing noise, and found intermitten squeek noise from roller wheels, will order blower wheel and use repair kit on return, skyped office parts and talked to jordan and will reschedule for 3/27/18 but customer requests service on 3/30/18, also found wall vent is restricted, customer to contact mantinance to have wall vent cleared by dryer wall vent cleaning service
Near Austin, Texas 78759
Nathaniel B.
Job Details:
03/23/2018
Model MEDX655DW1, Arrived on call for dryer making squeeking noise, found defect in fin of blower wheel causing noise, and found intermitten squeek noise from roller wheels, will order blower wheel and use repair kit on return, skyped office parts and talked to jordan and will reschedule for 3/27/18 but customer requests service on 3/30/18, also found wall vent is restricted, customer to contact mantinance to have wall vent cleared by dryer wall vent cleaning service
Near Round Rock, Texas 78681
Jonathan S
Job Details:
03/23/2018
Whirlpool dryer model# WED92HEFW0. Not heating.
Near Killeen, Texas 76542
Dona
Job Details:
03/23/2018
Arrived on site for no heat on dryer. Found red wire A on timer not connected on 4 pin connection was slid with plastic on right side from factory. Checked temperatures all checked good, dryer vent clear.
Near Austin, Texas 78746
Luis
Job Details:
03/23/2018
Ice machine-installed condenser fan motor,water valve and pump
Near Sunset Valley, Texas 78745
Brandon
Job Details:
03/23/2018
Arrived on site for washer not working and giving a f1 error code, found bad ccu board, I replaced board and ran trough recalibration and test cycle, unit tested good. Water lines were dry at time of service.
Near Killeen, Texas 76542
Dona
Job Details:
03/23/2018
Arrived on site for valve weeping into tub when unit is in off position. Found mechanically open water valve and flow meter. Replaced both unit no longer weeping. Customers hot water on house side does not shut off. Customer is getting a plumber to change hoses and shut offs on house side. All water connections dry. Customer paid cash.
Near Round Rock, Texas 78665
Jonathan S
Job Details:
03/23/2018
Whirlpool dryer model # MED6000AW0. Customer complaint of dryer door sagging and scratching panel.
Near New Braunfels, Texas 78132
Daniel A.
Job Details:
03/23/2018
WTW8500DW0 Unit not coming on. Verified voltage to control. Defective console. F6E2 error code Replaced interface. Checked water inlet and drain hoses. No leaks detected. Ran wash cycle. Normal operation after service
Near Austin, Texas 78749
Connor M.
Job Details:
03/23/2018
JDR8895AAS jennair range Arrived on site to replace spark harness. Drilled out all orifice holder screws and replaced harness. Installed all parts damaged in process. Unit now operating properly on all burners.
Near Austin, Texas 78759
Nathaniel B.
Job Details:
03/23/2018
Model KDTE334GPS60, Arrived on call for dishes not drying, checked for error codes and got 5-1 which is door stuck open which was the only error, ran diag. And found that heater is coming on it is drawing 7.7 amos on black wire under dishwasher which is good, gave customer instruction on soap and rinse aid, home is not on water softner customer had rinse aid set to 3 so set it to 2 and as for soap will need to start with 1 table spoon of liquid and let it fill and slosh for 2 min. And if sudsing reduce to tea spoon of liquid and instructed customer it is mandatory to run hot water at sink before starting dishwasher which incoming water temp is goot on hot 137 degrees, these insteuctions will help with drying, instructed customer aswell beveled top plating will still have standing water and plastics will not dry this is normal, call complete, no parts needed, call complete.
Near Austin, Texas 78759
Nathaniel B.
Job Details:
03/23/2018
Model KDTE334GPS60, Arrived on call for dishes not drying, checked for error codes and got 5-1 which is door stuck open which was the only error, ran diag. And found that heater is coming on it is drawing 7.7 amos on black wire under dishwasher which is good, gave customer instruction on soap and rinse aid, home is not on water softner customer had rinse aid set to 3 so set it to 2 and as for soap will need to start with 1 table spoon of liquid and let it fill and slosh for 2 min. And if sudsing reduce to tea spoon of liquid and instructed customer it is mandatory to run hot water at sink before starting dishwasher which incoming water temp is goot on hot 137 degrees, these insteuctions will help with drying, instructed customer aswell beveled top plating will still have standing water and plastics will not dry this is normal, call complete, no parts needed, call complete.
Near Lakeway, Texas 78734
Paul
Job Details:
03/23/2018
Whirlpool Oven Model RBS305PDS17. Arrived onsite for the oven that is not getting to temp. I found the bake element burned out. I replaced the bake element and tested the oven. The unit is working as designed. Call complete.
Near Cedar Park, Texas 78613
Wesley
Job Details:
03/23/2018
Dishwasher spray arm melted. Replaced arm.
Near New Braunfels, Texas 78132
Daniel A.
Job Details:
03/23/2018
WRT134TFDB00. Excessive noise during use. Replaced evaporator fan motor. Removed excessive ice from freezer air return/supply. No air leaks detected. Normal operation after service
Near Austin, Texas 78726
Cliff
Job Details:
03/23/2018
Whirlpool dishwasher WDF520PADM5. Arrived on site to diagnose a dishwasher that is tripping the breaker. Tested all parts and components of dishwasher and found no mechanical failures at this time and no electrical shorts present in unit at time of service. All parts and components are operating properly, and unit is not drawing excessive power. I did note unit is hooked to AFCI or GFCI breaker which is not recommended, Per the manufacturer, for an appliance to be hooked up to this type of circuit. As there are parts and components on the units that are intentionally not grounded, that can cause the circuits to trip. Homeowner will need electrician to correct electrical issue to complete repairs by installing a standard breaker. No other repairs can be done by appliance express at this time as the fault is not in the unit itself, and no water leaks were found at time of service.
Near Austin, Texas 78729
Nathaniel B.
Job Details:
03/23/2018
Model IBMS1455WW0, Arrived on call for microwave start button not responding found that start button has a failure in the control area and will not push in, unit has a 60 months on parts and labor, will order display board and control could not verify which one has the start button from pics, skyped office parts and talked to sarah and will reschedule for 3/27/18
Near Austin, Texas 78729
Nathaniel B.
Job Details:
03/23/2018
Model IBMS1455WW0, Arrived on call for microwave start button not responding found that start button has a failure in the control area and will not push in, unit has a 60 months on parts and labor, will order display board and control could not verify which one has the start button from pics, skyped office parts and talked to sarah and will reschedule for 3/27/18
Near Austin, Texas 78741
Brandon
Job Details:
03/23/2018
Arrived on site for oven not heating during bake cycle, parts were ordered by prior technician, installed parts and unit still was not heating during bake cycle. Put unit into automatic diagnosis test, all control boards tested good with no fault codes, found bad wire harness going to gas solenoid on bake side. Called tech line because wire harness was not on parts breakdown, it was a clean break and tech line told me to repair the wire, which I did, unit tested good.
Near Austin, Texas 78741
Brandon
Job Details:
03/23/2018
Arrived on site for dryer not heating or rotating, removed back panel, removed blower wheel housing, found live snake wrapped around blower wheel. Put unit back together and instructed customer to call animal control.
Near Round Rock, Texas 78665
Jonathan S
Job Details:
03/23/2018
Maytag dryer model # SEDS800JQ0. Dryer intermittently starting.
Near Killeen, Texas 76543
Dona
Job Details:
03/23/2018
Arrived on site for washer constantly filling with water, found cold side of valve mechanically staying open. Allowing water to pass through without voltage to valve. Replaced valve and verified operations. Filled, agitated, drained and spun. All water connections dry.
Near Temple, Texas 76502
Mike G.
Job Details:
03/23/2018
WMH31017HZ0, Arrived on site for unit keeps tripping breaker checked unit and fiund that the unit is working and did not tripp breaker but found thatbthe unit is on a GFI Circuit called tech line and found that the unit can not be on a GFI and also found that the ciruit is a 10amp and needs to be a 20amp circuit Sr# 7721575357 unit is working as designed customer will need to have a electrician to repair.....
Near Temple, Texas 76502
Mike G.
Job Details:
03/23/2018
WMH31017HZ0, Arrived on site for unit keeps tripping breaker checked unit and fiund that the unit is working and did not tripp breaker but found thatbthe unit is on a GFI Circuit called tech line and found that the unit can not be on a GFI and also found that the ciruit is a 10amp and needs to be a 20amp circuit Sr# 7721575357 unit is working as designed customer will need to have a electrician to repair.....
Near Georgetown, Texas 78633
Jerry C.
Job Details:
03/23/2018
JJW2830WP02 Arrived on site to inspect loose clock inside control panel. Upon further inspection, found that the plastic tabs were broken on the clock mount. Quoted the customer WO170 for service fee and labor. Removed/replaced the control. Programmed the unit and tested, unit tested good. Instructed the customer on control panel use.
Near Temple, Texas 76501
Dona
Job Details:
03/23/2018
Arrived on site for steam turning on by itself creating priming noise from valve. Found wrinkle shield +steam on turning on by itself during certain loads. Towels and casual cycles. Replaced UI for key sticking. Replaced main control for voltage being sent to steam valve generator when steam choice is not selected. Ran through cycle no noise after replacement. All temps check correctly and dryer ducting is clean.
Near Georgetown, Texas 78633
Mike C.
Job Details:
03/23/2018
Whirlpool microwave WMH73521CS3 Arrived to install new door on unit. Checked operation and unit checks good.
Labor $60.00
Near Hutto, Texas 78634
Nathaniel B.
Job Details:
03/22/2018
Model MHWZ600WR00, Arrived on call for unit did not drain and will not operate after this when pressing start it just beeps, checked for error codes and got f21 error which is long drain error, f20 which is presure switch trip not detected or no water detected entering machine, found dubrie in drain pump catch, removed dubrie and tested unit all functions run but when draining drain pump does not sound right, ordering correct drain pump, drain pump recieved is wrong drain pump, office will reschedule with customer, no water leaks at time of call.
Near Hutto, Texas 78634
Nathaniel B.
Job Details:
03/22/2018
Model MHWZ600WR00, Arrived on call for unit did not drain and will not operate after this when pressing start it just beeps, checked for error codes and got f21 error which is long drain error, f20 which is presure switch trip not detected or no water detected entering machine, found dubrie in drain pump catch, removed dubrie and tested unit all functions run but when draining drain pump does not sound right, ordering correct drain pump, drain pump recieved is wrong drain pump, office will reschedule with customer, no water leaks at time of call.
Near Salado, Texas 76571
Dona
Job Details:
03/22/2018
Arrived on site for high pitched noise in oven when unit is heated at 425 degrees or higher for longer cooking times. Found convection fan motor with windings opening creating noise at high temps. Replaced fan motor verified temps and no noise after replacement. All ops check good.
Near Salado, Texas 76571
Dona
Job Details:
03/22/2018
Arrived on site for fresh food evaporator freezing up, found open thermistor and evap fan motor stalling. Replaced both parts had good frost pattern. Temperatures decreasing. All water connections dry. Found bi-metal was not needed customer needs to be refunded 34.51. Spoke with Sarah. All operations check good.
Near Austin, Texas 78736
Luis
Job Details:
03/22/2018
Refrigerator-installed updated evaporator cover and control
Near Leander, Texas 78641
Wesley
Job Details:
03/22/2018
Dishwasher 3 rd rack damage. Ordering correct parts to repair.
Near Austin, Texas 78738
Connor M.
Job Details:
03/22/2018
KEMC308KSS0 kitchenaid microwave Arrived on site to install springs for door falling. Installed both springs and tested unit. Unit working properly. Collected quoted labor via cc.
Near Austin, Texas 78734
Paul
Job Details:
03/22/2018
KitchenAid Trash Compactor Model KUCC151LSS0. Arrived onsite for the compactor that won’t turn on. I just installed the new style switch kit that was found as needed on the previous visit. I tested the compactor and it is working as designed. Call complete.
Near Holland, Texas 76534
Dona
Job Details:
03/22/2018
Arrived on site for fresh food evaporator freezing up, found open thermistor and evap fan motor stalling. Replaced both parts had good frost pattern. Temperatures decreasing. All water connections dry. Found bi-metal was not needed customer needs to be refunded 34.51. Spoke with Sarah. All operations check good.
Near Cedar Park, Texas 78613
Cliff
Job Details:
03/22/2018
Whirlpool microwave WMH32519HZ1. Arrived on site to diagnose a microwave with no display. Found LED display board shorted out causing no LED operation. Replaced LED board and tested unit. Found all is functioning properly at this time.
Near Manor, Texas 78653
Nathaniel B.
Job Details:
03/22/2018
Model WRF535SWHV00, Arrived on call for food freezing in fresh food section and moisture on first shelf, fresh food and freezer senser passed in diag and damper is opening and closing as it should , previous tech replaced damper, so installed main control today due to intermitten over cooling in fresh food section, customer to allow for 24-48 hours for proper cooling and also for moisture issue sealed were inside liner meets outer cabinet on both sections due to large gaps were inside line meets outer cabinet, doors seales are all sealing good, also found unit is on a gri/ ark fault breaker one of the two being it has a test button on it which this unit can not be on per manufacture specifications, and manufactures code overides state code, called whirlpool tech line and spoke to jk which agreed, file number 7721571739, customer to contact builder with this instruction and to call whirlpool tech line at 18002531301 whirlpools customer service.
Near Manor, Texas 78653
Nathaniel B.
Job Details:
03/22/2018
Model WRF535SWHV00, Arrived on call for food freezing in fresh food section and moisture on first shelf, fresh food and freezer senser passed in diag and damper is opening and closing as it should , previous tech replaced damper, so installed main control today due to intermitten over cooling in fresh food section, customer to allow for 24-48 hours for proper cooling and also for moisture issue sealed were inside liner meets outer cabinet on both sections due to large gaps were inside line meets outer cabinet, doors seales are all sealing good, also found unit is on a gri/ ark fault breaker one of the two being it has a test button on it which this unit can not be on per manufacture specifications, and manufactures code overides state code, called whirlpool tech line and spoke to jk which agreed, file number 7721571739, customer to contact builder with this instruction and to call whirlpool tech line at 18002531301 whirlpools customer service.
Near Austin, Texas 78746
Luis
Job Details:
03/22/2018
Refrigerator-diagnosed cracked water line cause of water leaking
Near Round Rock, Texas 78681
Jonathan S
Job Details:
03/22/2018
Maytag dryer model #PYE2300AYW. Will no power on
Near Austin, Texas 78738
Connor M.
Job Details:
03/22/2018
WDF540PADM3 whirlpool dishwasher Arrived on site to test unit for not coming on. Fiund wire nuts not secured properly. Corrected issue and tested unit. Unit working properly, no leaks detected.
Near Kyle, Texas 78640
Brandon
Job Details:
03/22/2018
Arrived on site for dryer not heating or rotating, removed back panel, removed blower wheel housing, found live snake wrapped around blower wheel. Put unit back together and instructed customer to call animal control.
Near Austin, Texas 78738
Connor M.
Job Details:
03/22/2018
KRFC704FSS00 kitchenaid refrigerator Arrived on site to test unit for not cooling in either section. Found ff evap completely frosted over. Will need two hours and to return with evap cover and control. Will need to defrost unit completely and make sure no ice is left. Will also need to perform defrost thermistor svc pointer. Sw approved monday.
Near Cedar Park, Texas 78613
Wesley
Job Details:
03/22/2018
Arrived on site and found unit drain jammed with sheet metal clip. Removed clip. Now unit is operating as designed. All checks good. No leaks after service.
Near Pflugerville, Texas 78660
Jonathan S
Job Details:
03/22/2018
Maytag dryer model MEDB835DW0. Not completing cycle.
Near Manor, Texas 78653
Nathaniel B.
Job Details:
03/22/2018
Model WDF320PADB2, Arrived on call for dishwasher not cleaning dishes even though arms are spraying water, checked for 7-1 which is a no heat error unit filled with water and the pump motor would just pulse but not spray water will need pump motor assem. Which is 145.00, svc/labor dw625 194.99 which =339.99 plus tax 28.05 which = 368.04, customer agreed to est., skyped office parts and talked to sarah and will reschedule for 3/27/17
Near Manor, Texas 78653
Nathaniel B.
Job Details:
03/22/2018
Model WDF320PADB2, Arrived on call for dishwasher not cleaning dishes even though arms are spraying water, checked for 7-1 which is a no heat error unit filled with water and the pump motor would just pulse but not spray water will need pump motor assem. Which is 145.00, svc/labor dw625 194.99 which =339.99 plus tax 28.05 which = 368.04, customer agreed to est., skyped office parts and talked to sarah and will reschedule for 3/27/17
Near Temple, Texas 76501
Dona
Job Details:
03/22/2018
Arrived on site for abnormal noise periodically throughout day. Customer stated noise would happen regardless of if ice maker was in on or off position. Eliminates valve and ice maker. Cycled ice maker through fill and harvest. Cycled damper motor manually no abnormal noise. Temperatures check good in fridge and freezer. No excessive ice build up. Verified no noise from condenser fan motor, no stalling blades look smooth. Customer states that noise was coming from inside freezer area. Replaced evap motor due to area where customer is hearing the noise. Let unit run for 30 min with no abnormal noises. Was not able to ever duplicate sound. All water connections dry. Customer will monitor.
Near Lakeway, Texas 78734
Connor M.
Job Details:
03/22/2018
Arrived on site to install humidity pump. Installed and tested unit. Unit working properly, no leaks detected.
Near Austin, Texas 78759
Cliff
Job Details:
03/22/2018
Whirlpool dryer WED94HEXW0. Arrived on site to diagnose a dryer that is squealing when in use. Tested unit and found idler pulley and several rollers and gaulding and worn, and this is causing squealing sounds. Replaced all four rollers and idler pulley as they come in a kit. Tested unit and found all is functioning properly at this time.
Near Spring Branch, Texas 78070
Daniel A.
Job Details:
03/22/2018
MAVT834AWW Noisy during use. Burning smell. Defective drain pump bearing. Replaced drain pump. Checked water inlet and drain hoses. No leaks detected. Ran wash cycle. Normal operation after service
Near Austin, Texas 78745
Leonardo
Job Details:
03/22/2018
Amana dishwasher ADB1300AFW1 not cleaning dishes. Arrived on site to test unit for not cleaning dishes. Test unit and found bad washmotor. Replaced wash motor test unit and unit test good no leaks present and motor spraying.
Near Pflugerville, Texas 78660
Nathaniel B.
Job Details:
03/22/2018
Model MEDC215EW1, Arrived on call for dryer not heating and timer will not advance, found wall outlet is bad not allowing proper voltage to heating element or timer to run, customer to contact a electrician to have wall plug replaced, dryer vent is clear.
Near Pflugerville, Texas 78660
Nathaniel B.
Job Details:
03/22/2018
Model MEDC215EW1, Arrived on call for dryer not heating and timer will not advance, found wall outlet is bad not allowing proper voltage to heating element or timer to run, customer to contact a electrician to have wall plug replaced, dryer vent is clear.
Near Buda, Texas 78610
Brandon
Job Details:
03/22/2018
Arrived on site for dishwasher not powering on, found proper power was getting to dishwasher. I removed the outer door panel and found bad control board, replaced control board, unit tested good, water lines were dry at time of service.
Near Buda, Texas 78610
Brandon
Job Details:
03/22/2018
Arrived on site for microwave not heating and electric burn smell, found bad magnetron, parts are not available to order, unit is non repairable.
Near Canyon Lake, Texas 78133
Daniel A.
Job Details:
03/22/2018
KVWB406DSS Excessive rattling from blower. Removed foreign object from blower wheel. Replaced upper/lower chimney. Verified normal operation after service .
Near Austin, Texas 78745
Luis
Job Details:
03/22/2018
Refrigerator-replaced faulty icemaker
Near Round Rock, Texas 78664
Jonathan S
Job Details:
03/22/2018
Whirlpool cooktop model# WCG97US0DS00. Burner flame is orange in color.
Near Temple, Texas 76502
Dona
Job Details:
03/22/2018
Arrived on site for wet clothing. Found when in off position inlet valve is mechanically open allowing for water to flow. Valve was no longer closing properly. Replaced valve and found valve is closing when in off position. Recalibrated and ran through a short full cycle to verify all water connections are dry.
Near Lakeway, Texas 78734
Connor M.
Job Details:
03/22/2018
KFIV29PCMS kitchenaid refrigerator File number-7721567983 arrived on site to install harness for bad thermistor. When removing old harness found wire from cabinet to connecter has corroded and broken. Called techline and was told it is non repairable. Doccumented call and informed customer. No leaks at time of service.
Near Waco, Texas 76708
Mike G.
Job Details:
03/22/2018
Arrived on site for unit heat is to low checked unit temps and found 1st temp is (hi temp 350* and low temp 330* = 340* ) 2nd temp is ( hi temp 352* and low temp 334* = 343* ) 3rd temp is ( hi temp 356* and low temp 327* = 341* ) unit is Maintaining average temp of 341* recalibrated unit to a +10 uni checked unit after recalibrating.... , WOS92EC7AB04
Near Waco, Texas 76708
Mike G.
Job Details:
03/22/2018
Arrived on site for unit heat is to low checked unit temps and found 1st temp is (hi temp 350* and low temp 330* = 340* ) 2nd temp is ( hi temp 352* and low temp 334* = 343* ) 3rd temp is ( hi temp 356* and low temp 327* = 341* ) unit is Maintaining average temp of 341* recalibrated unit to a +10 uni checked unit after recalibrating.... , WOS92EC7AB04
Near Temple, Texas 76502
Dona
Job Details:
03/22/2018
Arrived on site for water leakage. Found upon start up excessive noise on left side of door removed lower rack found lower manifold feed tube to sump partially dislodged from sump assembly causing spray arm to send steady stream of water to door, causing water to drip from left hand side of door. reattached manifold found spray arm rotating correctly unit is no longer leaking. Door seal checked good, checked all water connections below. All water connections dry. Verified heater operation. All parms check correctly.
Near Round Rock, Texas 78665
Jonathan S
Job Details:
03/22/2018
Whirlpool refrigerator model#WRF555SDFZ. Not making ice
Near Austin, Texas 78732
Thomas L.
Job Details:
03/22/2018
Arrived on site for leaking water. Found right side of tub gasket is causing leak. Jordan assisted.
Near Driftwood, Texas 78619
Luis
Job Details:
03/22/2018
Refrigerator-replaced ice box fan
Near Austin, Texas 78736
Brandon
Job Details:
03/22/2018
Arrived on site for microwave not heating and electric burn smell, found bad magnetron, parts are not available to order, unit is non repairable.
Near Austin, Texas 78736
Brandon
Job Details:
03/22/2018
Arrived on site for microwave not heating and electric burn smell, found bad magnetron, parts are not available to order, unit is non repairable.
Near New Braunfels, Texas 78130
Daniel A.
Job Details:
03/22/2018
MHW6000AW0 F7 e1 error code for long drain. Verified drain pump,operation/. Replaced pressure sensor/hose. Verified normal fill /wash/drain. Checked water inlet and drain hoses. No leaks detected. Normal operation after service
Near Belton, Texas 76513
Dona
Job Details:
03/22/2018
Arrived on site for door latched and no display. Found open fuse near control. Replaced, unit powered up and unlocked door. Found no voltage to either bake or broil. Found open thermostat. Both bake and broil elements ohm correctly. Jordan assisted with reschedule and parts.
Near Georgetown, Texas 78633
Mike C.
Job Details:
03/22/2018
Whirlpool washer WTW8600YW0 Arrived to install new tub bearing kit and hub. Checked operation and unit checks good. Checked unit for any water leaks and none were found.
Near Austin, Texas 78729
Cliff
Job Details:
03/22/2018
Whirlpool refrigerator WRS571CIDM02. Arrived on site to replace damper assembly for refrigerator her previous technicians diagnosis. Replaced damper assembly and tested unit. Found all is functioning properly at this time and noise issue is resolved. No other failures found at this time and no water leaks found at time of service.
Near Robinson, Texas 76706
Mike G.
Job Details:
03/22/2018
WRS325FDAB06, Arrived on site to install new harns-wire and defrost control checked unit after repair and as soon as unit was plugged in unit when into defrsot unit is now defrosting on its own checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....
Near Robinson, Texas 76706
Mike G.
Job Details:
03/22/2018
WRS325FDAB06, Arrived on site to install new harns-wire and defrost control checked unit after repair and as soon as unit was plugged in unit when into defrsot unit is now defrosting on its own checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....
Near Hutto, Texas 78634
Nathaniel B.
Job Details:
03/22/2018
Model WRX986SIHZ00, Arrived on call for fresh food evap senser showing open and control prior did not show this error on first appointment, installed evap motor assem. With sensers for fresh food, and main control, customer to allow for 24-48 hours for proper cooling, unit is pulling down in temp in fresh food section, also did find evap senser was in line were cap line goes in to the evap coil which was the wrong freon line, placed evap senser in correct position in fresh food section,call complete. No water leaks at time of call.
Near Hutto, Texas 78634
Nathaniel B.
Job Details:
03/22/2018
Model WRX986SIHZ00, Arrived on call for fresh food evap senser showing open and control prior did not show this error on first appointment, installed evap motor assem. With sensers for fresh food, and main control, customer to allow for 24-48 hours for proper cooling, unit is pulling down in temp in fresh food section, also did find evap senser was in line were cap line goes in to the evap coil which was the wrong freon line, placed evap senser in correct position in fresh food section,call complete. No water leaks at time of call.
Near Belton, Texas 76513
Dona
Job Details:
03/22/2018
Arrived on site for broken door handle. Replaced door handle. Customer stated that dryer is taking more than one time to dry clothing. Checked airflow with ducting on and found low flow. Removed ducting checked without and found solid air flow. Ducting is clean to dryer but duct work will need to be cleaned. Instructed customer of air flow. All other parms check correct.
Near Belton, Texas 76513
Dona
Job Details:
03/22/2018
Arrived on site for broken door handle. Replaced door handle. Customer stated that dryer is taking more than one time to dry clothing. Checked airflow with ducting on and found low flow. Removed ducting checked without and found solid air flow. Ducting is clean to dryer but duct work will need to be cleaned. Instructed customer of air flow. All other parms check correct.
Near Austin, Texas 78758
Scott
Job Details:
03/22/2018
KBFN506ESS01
Near Cedar Park, Texas 78613
Nathaniel B.
Job Details:
03/22/2018
Model KRFC704FPS00, Arrived on call for frost and ice forming behind deli drawer, and a no cool condition in fresh food section, , found fresh food evap cover iced over and test 128 shows 400, installed new main control and fresh food evap cover per update for this complaint, customer to allow for 24-48 hours for proper cooling, call complete, no water leaks at time of call, call complete.
Near Cedar Park, Texas 78613
Nathaniel B.
Job Details:
03/22/2018
Model KRFC704FPS00, Arrived on call for frost and ice forming behind deli drawer, and a no cool condition in fresh food section, , found fresh food evap cover iced over and test 128 shows 400, installed new main control and fresh food evap cover per update for this complaint, customer to allow for 24-48 hours for proper cooling, call complete, no water leaks at time of call, call complete.
Near New Braunfels, Texas 78130
Daniel A.
Job Details:
03/21/2018
MVWB865GW0 washer not agitating/spinning. Ran diagnostic. Error code F7E9. Motor sensor circuit open. Removed /reinserted wiring to stator. Verified normal operation after service. Checked water inlet and drain hoses. No leaks detected
Near New Braunfels, Texas 78130
Daniel A.
Job Details:
03/21/2018
WRX988SIBM01 Not cooling. Refrigerant leak detected in refrigerator compartment. Replaced compressor / refrigerator evaporator. Charged unit. Verified no refrigerant leaks. Normal operation after service
Near Cedar Park, Texas 78613
Nathaniel B.
Job Details:
03/21/2018
Model KDTE104DSS1, Arrived on call for unit not draining and burning plastic smell, found piece of glass stuck in the impeller of the drain pump and was not able to drain and burning smell was fromseal in drain pump burning, will need drain pump, drain pump 81.02, svc/labor 149.99 dw545 which =231.01 plus tax 19.06 which = 250.07, customer agreed to est., installed drain pump and tested and all checks good, unit is draining and burning smell is gone. Call complete.

