Service History 206

Near Georgetown, TX 78626
Tommy
Job Details: 03/12/2021
RANGE WHIRLPOOL WFG525S0JZ1 "Arrived onsite for panel being damaged. Upon arrival found unit panel dented, removed and replaced. Took photos of old new and MS. Job Completed."
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for UNIT ICE MAKER IS NOT PRODUCING OR DISPENSING ICE AND EVERYTHING ON THE LEFT SIDE OF THE REFRIGERATOR IS FREEZING. Placed in diagnostics and no failures came up. Ran ice maker harvest with jumper. Ice cubes were in the ice tray and inside the mold. Cubes were healthy in mold. Ice maker called for water as designed. Found ice chute gasket inside door loose and no longer centered. Adjusted the ice chute gasket to its normal position. Adjusted temp back to recommended. No repairs needed. Job completed
Near Austin, TX 78705
Jacob
Job Details: 03/12/2021
DRYER WHIRLPOOL WED560LHW1 "Arrived onsite for unit 213, dryer not heating up. Tested unit. Got no heat. Upon further inspection, found that the cutoff fuse was bad. Replaced cut off. Tested unit once again. Still no heat. Checked VOLTAGE coming in. Only got 67v from power coming in. Need an electrician to be called to correct 240v to get to the unit. No issues at this time. Job complete"
Near Austin, TX 78705
Jacob
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRT318FMDM06 "Arrived onsite for unit not cooling. Checked ice maker in the process, ice maker working good. Noticed that the evaporator fan in the freezer was not turning on, causing causing a lot of ice build up Ordered part. Office to reschedule. Let tenant know that the unit needs to be in thawed before returning to replace fan motor.; ordrng 1 2315539 (fan motor)"
Near Pflugerville, TX 78660
Matthew
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL KDTM404KPS0 Arrived onsite for dishwasher not draining. Upon arrival put unit in diagnostics. Found previously error code for vent wax motor. Cleared code and ran test cycle. Removed drain pump and found high resistance. Replaced pump. Ran diagnostics again and found no issues. Unit is functioning properly. No leaks present at this time. Job complete
Near Dripping Springs, TX 78620
Richard
Job Details: 03/12/2021
MICROWAVE KITCHENAID KBMS1454RSS0 "Arrived onsite for the microwave oven light not working and display not working properly. Replaced customer provided parts. Display, led light, cover. All functions tested good complete"
Near Austin, TX 78705
Jacob
Job Details: 03/12/2021
RANGE WHIRLPOOL WEE750H0HZ1 Arrived onsite for unit not responding fast to button pressing. Flipped the breaker first. Unit powered on with no issues. Tested touch pad and screen. Unit working as designed. Did let tenant know that the button presses do have a bit of a delay on these units. No issues at this time p. Job complete
Near Manor, TX 78653
Matthew
Job Details: 03/12/2021
WASHER MAYTAG MVWB835DC3 "Arrived onsite to replace previously diagnosed parts. Replaced gearcase, clutch and slider. Ran calibration. Tested unit and unit is functioning properly. Job complete"
Near Lakeway, TX 78734
Robert
Job Details: 03/12/2021
MICROWAVE KITCHENAID KMHS120ESS5 Arrived on job for complaints of door not working. Found unit working properly.
Near Kyle, TX 78640
Leonardo
Job Details: 03/12/2021
DISHWASHER MAYTAG MDBTT50AWS Arrived on site to test unit for door not closing correctly. Found broken latch replaced latch test unit and unit test good job complete.
Near Seguin, TX 78155
Noah D
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRS325SDHB05 "Arrived on site to inspect fridge for a missing ice container, upon inspection found the ice door cover cracked, ordering new cover DTC. Installed contained with no issues, turned on icemaker. Complete ; ordrng 1 DTC (DTC) and 1 W11351746 (ICEDOOR DT)"
Near Pflugerville, TX 78664
Jonathan
Job Details: 03/12/2021
OVEN WHIRLPOOL WFG550S0HZ1 Arrived on site for range not oven not igniting. Inspected unit and work area. Tested operation and found broil and bake not working. Gained access to ignitor and test operation. Found no spark at ignitors. Traced water harness and found not grounded out. Checked DSI control and found issue within DSI. Found o ETA available on part. Office to schedule appointment when ETA is available.; O-emld tckt
Near Spicewood, TX 78669
Chase
Job Details: 03/12/2021
OVEN WHIRLPOOL KOCE500ESS11 "Arrived on site and removed refrigerator. Brought new refrigerator up front steps and installed new unit. Checked for leaks.
Near Cedar Park, TX 78613
Justin
Job Details: 03/12/2021
DRYER SAMSUNG DV42H5200EW/A3 Arrived on site for dryer no turning. I gained access to the motor and found spring fell off of pulley. I put spring back on and it is now working as designed.
Near Bastrop, TX 78602
David S
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site for ice maker intermittently not working, I inspected the unit and work area. I found the wiring harness stretched and not making a good connection. I am ordering the freezer door and returning with the ice maker and UI control just in case. The office will reschedule when we have an eta on the door. ; ordrng 1 LW11089011 (Freezer door) and 1 W11239666 (Panel UI)"
Near Georgetown, TX 78626
Jonathan
Job Details: 03/12/2021
WASHER MAYTAG MAH8700AWW Arrived on site for washer not spinning. Inspected unit and work area. Performed diagnostics mode and tested spin operation. Found error E3 occurring. Ran spin test and found unit draining but no spin tes Found both parts have been discontinued. Spoke with customer friend about failure and parts are not available to repair. Service fee $129.99 plus tax. Paid on check# 1421.
Near Leander, TX 78641
Tommy
Job Details: 03/12/2021
COOKTOP WHIRLPOOL KCGC506JSS00 "Arrived onsite for unit cooktop not operating correctly. Upon arrival found unit front left and right igniter damaged causing intermittent ignition, found unit rear center and left not reading correctly with spark module.
Near Austin, TX 78733
Kevin
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL KDFE104DSS5 "Arrived on site and replaced wash motor diagnosed on previous visit, Upper rack adjusters are now broken and will also need to be ordered.; ordrng 2 WPW10250162 (Cover)s and 4 WPW10195840 (Positioner)s and 1 WPW10250162 (Cover) and 1 WPW10588165 (Housing) and 1 WPW10588164 (Housing) and 2 WPW10250160 (Clip)s"
Near Waco, TX 76706
Jonathan
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL DU930PWKQ0 "Arrived on site for a dishwasher that’s not draining. Inspected unit and work area. Tested unit in the drain cycle and found the water draining out of the unit. Tested the unit six separate times by filling and draining the water. Customer advised that the unit had overfilled at one point. Did not find the unit overfilling at all. Customer did it then advise that what was overflowing was suds. I did advise her that if she’s using too much soap, it will over suds and overflow. Unit is working as designed. Call complete."
Near Bee Cave, TX 78738
Brandon
Job Details: 03/12/2021
COOKTOP WHIRLPOOL W5CE3024XB00 "Arrived on site for customer complaint of unit having cooktop on light on at all times, found failed front right burner switch, I replaced switch, unit tested good.
Near Round Rock, TX 78665
David
Job Details: 03/12/2021
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to follow up on oven with consistent issues with control panel and cook times. On arrival followed up with customer on current issues. Oven light no longer comes on unless you run it from the app, cook times feel excessively long, and panel has to be power cycled at times to restore function. After I ran temps the unit kept turning itself back to bake.
Near Leander, TX 78641
Tommy
Job Details: 03/12/2021
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived onsite for unit needing new regulator. Upon arrival found unit regulator was installed incorrectly sealed in with silicone on nit.
Near Austin, TX 78757
Matthew
Job Details: 03/12/2021
OVEN KITCHENAID KODE500ESS04 Arrived onsite to replace previously diagnosed parts. Customer stated when heating to 475 the noise is very noticeable. Replaced both upper and lower cooling fans. Tested upper and lower oven at 475 degrees. Neither had any noise . Job complete
Near Killeen, TX 76542
Wesley
Job Details: 03/12/2021
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 "Arrived onsite for ice maker not producing ice. Found ice maker producing good ice at a reduced volume to what the customer is used to from this fridge.
Near Hutto, TX 78634
Andy
Job Details: 03/12/2021
COOKTOP WHIRLPOOL GJC3634RS04 Arrived on site for cooktop burner issues. Tested and inspected unit and found failed 2 failed switches. Ordering needed part. Office to schedule return trip. ; ordrng 1 Seenote (Office to schedule) and 1 WP9759474 (Switch)
Near Kyle, TX 78640
Richard
Job Details: 03/12/2021
WASHER MAYTAG MVWC465HW2 Arrived onsite for the washer not working. During testing found that the drain pump was running continuously. Took drain pump off to inspect for clogged and found no issues. . Tried to put washer into diagnostics and it would not let me. Tried to reset washer by unplugging it and it did not work. Found that the control board was causing the issue replaced control and ran a calibration and during testing found that the the drain hose has started to leak. Will need to replace drain hose. . ; ordrng 1 W10899966 (Drain hose)
Near Austin, TX 78729
David
Job Details: 03/12/2021
DISHWASHER KENMORE 665.12763K312 "Arrived on site to diagnose dishwasher that customer said was leaking. Ran unit in drain and fill several times and could not find any source of a leak. Dishwasher had errors for diverter constantly running and not finding home position. Could not find leaks anywhere. No repair authorized since no leak found.
Near Austin, TX 78747
Luis
Job Details: 03/12/2021
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for no cool. Compressor running,pierced los side pressure reading +70 diagnosed a defective compressor. Replaced compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Repair covered under manufacture sealed system warranty"
Near Austin, TX 78751
Jacob
Job Details: 03/12/2021
DRYER WHIRLPOOL MED8630HC0 Arrived onsite for door broken to the unit. Looked at door. Saw that the inner glass was broken. Replaced door. Tested unit. Unit tested. No issues at this time. Job complete
Near Austin, TX 78734
Brandon
Job Details: 03/12/2021
DISHWASHER KITCHENAID KDTE254ESS "Arrived on site for customer complaint of unit not washing properly, found unit had error code 8-4 drain issue, found failed drain pump, also found diverter motor not reaching home position, ordering drain pump and sump. ; ordrng 1 W10850357 (Sump assembly) and 1 W10531320 (Drain pump) and 1 Cnote (Office to reschedule)"
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/12/2021
REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site to install previously diagnosed part. Removed evaporator cover and used steamer to remove frost build up over coils. Installed new evaporator cover. Removed back panel and used silicone to seal the fridge side drain tube to ensure no air is coming through causing frost issues. Job completed.
Near Lakeway, TX 78734
Robert
Job Details: 03/12/2021
DRYER WHIRLPOOL WED7500VW2 Arrived on job for complaints of no power. Found the terminal block damaged. Ordered new block; ordrng 1 8182525 (block-term)
Near Austin, TX 78746
Luis
Job Details: 03/12/2021
REFRIGERATOR GE PSDW3YGXCFSS "Arrived on site for temp. Issues. Replaced evaporator and wall sensors,replaced main control"
Near Georgetown, TX 78626
Tommy
Job Details: 03/12/2021
RANGE KENMORE 79074032311 Arrived onsite for unit front burners not igniting.
Near Austin, TX 78731
Kevin
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and inspected dishwasher and found saved error codes F7E1 and F5E1, sound heating element is not on at the end of the diagnostic cycle. Uninstall dishwasher and found connection is loose, took one picture.
Near Paige, TX 78659
David S
Job Details: 03/12/2021
RANGE WHIRLPOOL WFE520S0FS0 Arrived on site to install previous diagnose parts. I installed a new out door and trim pieces. I reassembled the door and tested it. It is working as designed. Job complete.
Near Bee Cave, TX 78738
Brandon
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site to replace failed evap cover, harness with motor, and support. After replacing all parts, unit tested good."
Near Austin, TX 78704
Leonardo
Job Details: 03/12/2021
DISHWASHER FRIGIDAIRE FDB1250REC2 Arrived on site to test unit for unit leaking. Test unit and found water coming from door right side due to bad tub gasket. Will order new tub gasket and replace tub gasket and door gasket office to reschedule. ; ordrng 1 154827601 (Tub gasket)
Near Austin, TX 78746
Kevin
Job Details: 03/12/2021
DRYER WHIRLPOOL WED5620HW1 "Arrived on site and replaced control panel diagnosed on previous visit, after replacement dryer is functioning normally, job complete"
Near Cedar Creek, TX 78612
David S
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Arrived on site to install previous diagnosed parts. I removed the failed ice maker and installed a new one. I installed a new ice container. The ice maker cycled and filled with water. Job complete.
Near Austin, TX 78744
Kevin
Job Details: 03/12/2021
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and inspected washer and found water valve is cracked, control board has failed, and the lock is jammed and will not disengage.
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL GS6SHEXNS00 Arrived on site for NOT DISPENSING ICE. MAKING ICE AND STILL DISPENSING WATER. MAKES CLUNKING SOUND WHEN TRYING>. Found motor not turning when calling for ice at the dispenser. You can hear voltage going to motor but it is not spinning. Removed motor and found the motor that parts department had sent me with was not the right motor. Found correct motor in Marcone and ordered the motor to return and complete the repair once it arrives. Customer knows we will be reaching out once the motor arrives. Motor will need AUTHO. ; ordrng 1 WP2252129 (AUTHO Motor)
Near Austin, TX 78727
David
Job Details: 03/12/2021
OVEN JENN-AIR JJW3830DS00 "Arrived on site to diagnose oven that had consistent issues with control panel being unresponsive and not heating to proper temp. Customer had talked to Jenn Air prior and couldnt get connection through wifi to their servers. Replaced control panel, unit was frozen on arrival and freezes after power cycles. Retested and verified proper function for upper and lower ovens. Provided customer with number to wifi team in case they need assistance with connectivity. Call complete."
Near Bastrop, TX 78602
David S
Job Details: 03/12/2021
WASHER AMANA NTW4516FW3 "Arrived on site for washer making a grinding noise. I inspected the unit and work area. I found fault codes F5E1 lid switch fault. F1e2 motor control fault, f5e4 lid not opened between cycles.
Near Uhland, TX 78640
Leonardo
Job Details: 03/12/2021
OVEN WHIRLPOOL WFE550S0HZ1 Arrived on site to test unit for burner not working correctly. Found all 4 burners with burned mark from shorting out. Ordering all burner office to reschedule. ; ordrng 1 W10823727 (Lf element) and 1 W11517959 (Rf element)
Near Austin, TX 78723
Matthew
Job Details: 03/12/2021
RANGE KITCHENAID KDTE104ESS0 Arrived onsite to replace previously diagnosed parts. Replaced sump and motor. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Jarrell, TX 76537
Lou
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRS311SDHM05 "Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failure, I removed and replaced the compressor, hv drier and access valve and vacuumed the system. Placed 5.3 ounces of R134a refrigerant in the system and monitored pressures. Unit held pressure at 0psi and 125psi. Checked evaporator and it has a good frost pattern. No water leaks observed during service, job completed. Recommended that the customer allow the unit 48 hours to cool completely."
Near Jarrell, TX 76537
Lou
Job Details: 03/12/2021
WASHER MAYTAG MVWB835DW5 "Arrived on site to install previously diagnosed and ordered parts. Due to the main control and UI failures, I removed and replaced both and calibrated the unit. Placed unit in diagnostics and tested and unit operated as designed. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Richard
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRT541SZDM00 Arrived onsite for the freezer light housing broken. Replaced the freezer light housing and all functions tested good complete.
Near Leander, TX 78641
Justin
Job Details: 03/12/2021
WASHER WHIRLPOOL WFW6620HC0 Arrived on site to install previously diagnosed parts. Installed new control and UI. I tried to test he unit but it threw F3E2 error code for wash sensor fault. I cleared error codes and found I plugged sensor into wrong place on the control. I plugged it in correctly. I tested unit in diagnostics and found no more error codes. I ran a diagnostics cycle and it ran through fine. I then ran a normal cycle to make sure it ran fine and it did. Unit is now working as designed. Call complete.
Near Austin, TX 78739
Luis
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived on site for noise complaint. Found loud noise while opening or closing fresh food door,added grease to cams adjusted hinge screws,tested door operation noise no longer present"
Near Del Valle, TX 78617
Jacob
Job Details: 03/12/2021
RANGE WHIRLPOOL WFC315S0JS0 Arrived onsite for inner glass broken inside of the door. Looked at door. Saw one inner piece of glass had shattered. Replaced glass. Tested door. No issues at this time. Job complete
Near Austin, TX 78738
Robert
Job Details: 03/12/2021
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on job for door damaged. Confirmed damage and ordered freezer door stainless. ; ordrng 1 12977880SQ (dor-fip ss)
Near Wimberley, TX 78676
Richard
Job Details: 03/12/2021
WASHER WHIRLPOOL WTW5000DW3 Arrived onsite for the washer not filling with water. Ran diagnostics and found no issues with the washer. Customer was expecting the washer to fill all the way to the top with water. Instructed customer on care and use of the washer . All functions tested good. Complete
Near Austin, TX 78704
Jacob
Job Details: 03/12/2021
WASHER WHIRLPOOL WFW3090JW0 Arrived onsite to replace part ordered by previous tech. Replaced part. Plugged in unit only as customer did not have unit hooked up to water. No drain motor kicking on randomly. No issues at this time. Job complete
Near Georgetown, TX 78626
Tommy
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL WDT750SAKZ0 Arrived onsite for unit seal failure. Upon arrival found unit seal undamaged. It had fallen out of position. Put unit seal back into position and tested unit. Unit went through test had no error codes or signs of leaks. Job Completed.
Near Georgetown, TX 78633
Lou
Job Details: 03/12/2021
WASHER SAMSUNG WF210ANW/XAA "Arrived on site to inspect washer leaking water. Upon further inspection, customer advised that the unit is leaking a small amount of water at the front left corner and it only leaks on a Heavy wash cycle. I removed the back panel and turned the unit on and started a Rinse & Spin cycle. When the unit began to agitate I found no signs of a leak. I inspected the drain pump when the unit began to drain and still no leaks. I found water on the lower counterweight at the front of the unit. After further inspection, I found that the dispenser housing is leaking at the bottom, but I could not find the actual spot.
Near Austin, TX 78717
Justin
Job Details: 03/12/2021
DISHWASHER KITCHENAID KUDC20CVSS0 "Arrived on site for a dishwasher not washing properly. Customer stated that the upper rack dishes would still be murky when the wash is done. I ran a test cycle and the unit filled, I could hear the motor on and spraying water through both of the wash arms, the dispenser open, the heater turned on (verified with amp draw), and the unit drained but I heard a rattle coming from sump. It ran through the test cycle fine. I gained access to chopper blades on the sump and found the hard food disposal broken. I advised customer this is not allowing breakdown of foods or proper drainage, which is where the excess scum is coming from.
Near Austin, TX 78757
David
Job Details: 03/12/2021
DISHWASHER KITCHENAID KDTE204EPA0 Arrived on site to diagnose dishwasher with rack issues. Found middle rack of unit had slider welds separated and hanging. Replaced both middle rack slides to resolve. Retested and all is working as designed. Call complete.
Near San Marcos, TX 78666
Noah D
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL KRFC302ESS02 "Arrived on site to inspect fridge for freezing foods, upon inspection found the upper parts of fridge freezing due to damper. Replaced damper and control. All functions returned. Complete"
Near Hutto, TX 78634
Jonathan
Job Details: 03/12/2021
DRYER SAMSUNG DV50F9A7EVP/A2 Arrived on site for dryer not drying well and making abnormal noises. Inspected unit and work area. Tested unit to verify noise. Disassembled unit and found failed bearing in idler pulley.Removed failed pulley and installed new. Removed lint from blower wheel and side of unit. Assembled unit and tested operation. All tested good.
Near Georgetown, TX 78628
Jonathan
Job Details: 03/12/2021
DRYER WHIRLPOOL WGD9500TC0 Arrived on site for dryer not heating. Gained access to burner and tested unit. Started unit on time dry high heat. Measured amp draw to igniter and found correct amps. Found burner activating. Measured temperature and found unit cycling between 125°to 196°. Continued to watch temperatures and cycles. Found unit working as designed. Spoken with customer on finding. Customer stated they Recently had propane tank exchange out to larger tank. Heating failure may have been caused pressure change.
Near Georgetown, TX 78633
Jonathan
Job Details: 03/12/2021
DISHWASHER GE DDT595SSJ0SS "Arrived on site for dishwasher not powering on. Inspected unit and work area. Checked for voltage at junction box and found power. Gained access to main control and found service LED light on with no,flashes. Found LED light is indicating miscommunication between control and UI. Called GE tech support and spoke with Jerry. He stated to replace UI and door wire harness.
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Near Austin, TX 78723
Matthew
Job Details: 03/12/2021
DISHWASHER KITCHENAID KDTE204GPS0 Arrived onsite for dishwasher leaking. Upon inspection found elbow fitting on manifold was not secured. Secured fitting. Unit is functioning properly. Job complete
Near Briarcliff, TX 78669
Brandon
Job Details: 03/12/2021
WASHER WHIRLPOOL WTW6120HC0 "Arrived on site for customer complaint of unit not completing cycles, just says sensing and then complete, I called techline, ran calibration cycle, ran diagnostic test cycle, unit tested good.
Near Jarrell, TX 76537
Lou
Job Details: 03/12/2021
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A "Arrived on site to inspect refrigerator leaking water. Upon further inspection, I found water on the floor at the front of the FC section. I found an ice block at the bottom and back of the FC section coming from the evaporator drip pan. I found the drain hole plugged with ice so when the evaporator goes into defrost mode, the melted ice has nowhere to go except to the bottom the FC section and out onto the floor. I checked the drain tube and found it clogged. Cleared the tube and cleared the ice from the drain hole and tested. I found the unit is not dispensing water and when calling for water, the valve does not come on. Tested voltage and found good readings at the valve. Removed and replaced the valve and retested. Found the reservoir frozen due to the temps in the RC section being too cold. I turned the temps down to allow the RC section to warm and defrost the reservoir. Advised the customer to allow at least 24 hours before temp changed. No
Near The Hills, TX 78738
Brandon
Job Details: 03/12/2021
RANGE KITCHENAID KCGS350ESS00 "Arrived on site for customer complaint of flames being orange, found regulator needed replacing. Also found customer was using a humidifier in home that was causing orange tips. Informed customer of what happens when they use a humidifier."
Near Wimberley, TX 78676
Richard
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL KBSD608ESS01 Arrived onsite for the refrigerator lights are out. During testing found that the freezer left bottom led module was out causing the issue. Replaced the freezer left bottom led module and all lights are working properly. Complete
Near Killeen, TX 76549
Al
Job Details: 03/12/2021
WASHER WHIRLPOOL WFW6620HC0 Arrived on site and inspected F8E1 valve failure.Confirmed the complaint and removed and replaced the hot and cold water valves and the pressure switch.Reassembled and unit tested as designed without any leaks or errors.Ran a QUICK cycle and unit completed the wash.Customer satisfied Job complete
Near Lakeway, TX 78734
Robert
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL KBSN608ESS01 Arrived on job for complaints of lights not working. Found the left side middle module not working. Replaced module and now lights working. Called tech line 7730230658.
Near Austin, TX 78704
Leonardo
Job Details: 03/12/2021
RANGE WHIRLPOOL GW397LXUS06 Arrived on site to replace glow igniter. Replaced igniter test unit and unit heating correctly job complete.
Near Austin, TX 78703
Jacob
Job Details: 03/12/2021
OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for console not responding. Tested unit. Console was working as it should. But found that the door was scraping the wall not allowing the door to fully close and engage the switch. Let maintenance know that it is an installation issue.
Near Bruceville, TX 76630
Jonathan
Job Details: 03/12/2021
WASHER MAYTAG MVWX655DW2 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced outer tub, in her basket, gear case, cam, hub kit and screws, and filter. Reassembled unit and tested unit in an auto cycle. Unit ran as designed. Call complete."
Near Wimberley, TX 78676
Richard
Job Details: 03/12/2021
RANGE AMANA AGS1740BDW Arrived onsite for the oven not heating. Customer stated that this is a vacation home so the oven does not get used hardly at all. During testing found that no issues with the oven. IGNITOR came on a lighted up the flames and oven reached to the desired temperature. All functions tested good. Complete.
Near McGregor, TX 76657
Tyler
Job Details: 03/12/2021
DISHWASHER KITCHENAID KDTM704KPS0 Arrived on site for dishwasher needing previously diagnosed drain pump and main control. Upon arrival I was able to install drain pump and control then reassemble and test the unit and verified the unit had no leaks before during or after repair. Call complete
Near Killeen, TX 76549
Al
Job Details: 03/12/2021
DRYER WHIRLPOOL MEDC465HW0 Arrived on site to install previously ordered parts.R&R the timer and PTS.Checked the door switch and unplugged and checked the connections at the motor.Also replaced the thermal fuse.Unit tested as designed to customers satisfaction.Job complete
Near Austin, TX 78737
Leonardo
Job Details: 03/12/2021
DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site test unit for dispenser not closing. Test unit and couldnt duplicate the problem. Dispenser closing every time did not see anything broken or stuck. Advised customer to push from the right side not left job complete.
Near Harker Heights, TX 76548
Kayman
Job Details: 03/12/2021
REFRIGERATOR FRIGIDAIRE FPSC2277RF2 Arrived onsite for refrigerator no cool in both sections. Upon inspection I found the RC at 36 and the FC at 2. The customer stated the unit has restored function. With the issues described I went ahead and replaced the main control. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Austin, TX 78753
Leonardo
Job Details: 03/12/2021
MICROWAVE WHIRLPOOL WMH31017HS6 arrived on site to test unit for unit not working. Found unit completely damaged, found cavity on right side and left side and door damaged and bottom.
Near Hutto, TX 78634
Andy
Job Details: 03/12/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator not cooling tested and inspected unit and found ice buildup on FC and RC evaporator covers due to not going into defrost due to failed HV control. Removed failed part and replaced with new. Instructed that unit will need to be defrosted for 48 hours and how to do so safely as to prevent water damage risk. No other repairs are needed at this time.
Near Austin, TX 78753
Matthew
Job Details: 03/12/2021
RANGE WHIRLPOOL WFC315S0JS0 Arrived onsite for range with broken glass. Upon inspection found Front door glass panel broken. Ordering front panel and trim pieces just in case. ; ordrng 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 1 W11178521 (nameplate) and 1 WP8523177 (trim-door) and 1 WPW10409946 (glass-door)
Near Austin, TX 78744
Kevin
Job Details: 03/12/2021
WASHER WHIRLPOOL WED560LHW2 "Arrived on site and replaced damage front panel on dryer, Ensured the dryer is running properly, job complete"
Near Bastrop, TX 78602
David S
Job Details: 03/12/2021
WASHER WHIRLPOOL WTW8500BW0 Arrived on site for washing machine leaking intermittently. I inspected the unit and work area. I inspected underneath the unit and found water marks leading up to the detergent dispenser and the tub ring. I am ordering a new tub ring and detergent dispenser. The office will reschedule when we have an eta on the parts. ; ordrng 1 WPW10552116 (Dipenser) and 1 WPW10550152 (Tube ring)
Near Killeen, TX 76549
Wesley
Job Details: 03/12/2021
DISHWASHER GE GLD5960N10SS Arrived onsite and repaired control short and doorwitch issue using control and truck stock 3 way door switch. Unit is now operating as designed. Advised customer on repair. All checks good.
Near Austin, TX 78745
Jacob
Job Details: 03/12/2021
REFRIGERATOR GE GTS16GSHJRSS Arrived onsite for unit not cooked the refrigerator portion of the unit. Looked at the evaporator fan. Noticed the evaporator fan felt a little hard to turn. Replaced the motor. Turned unit back on. Fan turned on immediately. No issues at this time. Job complete
Near Taylor, TX 76574
Jimmy J.
Job Details: 03/12/2021
REFRIGERATOR GE GFE28GSKHSS Arrived on site for FREEZER WORKS FINE/ICEMAKER WORKS/FRIDGE SECTION WON'T GO BELOW 48. Found evap fan not spinning. Removed evap cover and fan. Installed new fan. Tested heater by OHMING out and it is working as designed. Reassembled and set temps to 0 in freezer and 37 in fridge. Upon plugging the fridge back in I could hear the evap fan running. Job completed.
Near Killeen, TX 76543
Wesley
Job Details: 03/12/2021
RANGE WHIRLPOOL RF364PXKT0 Arrived on site and repaired unit failed control by replacing control. All checks good. Unit is now operating as designed. All checks good.
Near Temple, TX 76504
Tyler
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRT3L1SZYB00 Arrived on site for refrigerator needing previously diagnosed sealed system equipment. Upon arrival I was able to recover refrigerant in system then installed new compressor and uv drier. After verifying the system had no leaks I was able to recharge system with 3.7oz of refrigerant and then verified that the low side was at Opsi and high side was 160 even. Allowed unit to run for 20 minutes and verified refrigerant was traveling through entire sealed system as designed. Call complete instructed customer to give unit 24 hrs to cool.
Near Killeen, TX 76549
Al
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site and inspected UI issues with sound.Verified, removed and replaced it.Unit now operating properly to customers satisfaction.Job complete"
Near Killeen, TX 76542
Wesley
Job Details: 03/12/2021
WASHER MAYTAG MVWC565FW0 Arrived onsite to diagnose washer. Found motor pulley had stripped off motor. Motor is covered by limited 10 year warranty. Ordering motor to repair. ; ordrng 1 W11026785 (Motor)
Near Georgetown, TX 78626
Tommy
Job Details: 03/12/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for refrigerator not closing properly. Found unit right side of meat door not automatically closing as designed. Ordering new adapter. Also found top freezer bin had been damaged. Ordering new top freezer bin. Office to reschedule.; ordrng 1 W11409809 (Meat door adapter) and 1 W11387053 (Upper pan)
Near Georgetown, TX 78626
Tommy
Job Details: 03/12/2021
WASHER WHIRLPOOL MVWB765FW "Arrived onsite for washer not filling correctly. Upon arrival found unit had F3E2 failure valve thermistor, F8E1 long fill. Found unit hot water coming in and cold not found unit valve appeared damaged on cold side. Replaced valve and tested. Unit is operating as designed. Job Completed."
Near Killeen, TX 76549
Wesley
Job Details: 03/12/2021
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Arrived onsite and replaced damper to repair airflow issue. Unit is now operating as designed. Advised customer on repair. All checks good.
Near Austin, TX 78737
Leonardo
Job Details: 03/12/2021
VENTHOOD WHIRLPOOL KVWC956JSS0 Arrived on site to drop of chimney. Found both parts damaged office will need to reschedule. ; ordrng 2 W11417439 (Chimney)s
Near New Braunfels, TX 78132
Andrew
Job Details: 03/12/2021
RANGE KITCHENAID KFGC558JSS00 "Arrived on site to test unit for right broiler not igniting. Found bad igniter. Replaced igniter, tested unit, unit works good. No leaks detected. Job complete."
Near Austin, TX 78736
Robert
Job Details: 03/12/2021
WASHER WHIRLPOOL MVWC360AW0 Arrived on job for complaints of water dripping into basket. Found valve not shutting off. Replaced valve and test.
Near Killeen, TX 76549
Wesley
Job Details: 03/12/2021
DRYER WHIRLPOOL WED6620HC1 Arrived onsite and found ui partially shorted at same time as rolling blackouts. ; ordrng 1 W11351728 (Ui)
Near Temple, TX 76504
Kayman
Job Details: 03/12/2021
WASHER WHIRLPOOL WTW7120HW0 Arrived onsite to install previously diagnosed parts. I installed the inlet valve and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.