We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS01
Near Blanco, TX 78606
Robert
Job Details: 11/17/2021
Arrived on call for complaint of temperature warm. Found the evaporator cover covered in ice. Customer will defrost refrigerator to gain access.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104EBS1
Near New Braunfels, TX 78132
Andrew
Job Details: 11/17/2021
"Arrived on site to test unit for not starting properly. Found door latch was stuck in the closed position. Found piece of plastic in latch preventing it from opening. Removed plastic and opened latch. Tested unit, unit now working as designed. No leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Austin, TX 78745
Luis
Job Details: 11/17/2021
"Arrived on site for cooling complaint. Removed cover found lower section of evaporator incased in ice due to clogged drain,cleared drain checked water flow through drain good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Austin, TX 78732
David Z
Job Details: 11/17/2021
"Arrived on site to follow up on refrigerator that was still making a ticking noise when running at times. On arrival I found the noise present again, coming from the left side of the unit by the dryer. Confirmed the noise is refrigerant moving through the refrigerant lines, and is not any form of damage. Called and spoke with tech line, SR 7732270865. Tech line confirms that the noise is refrigerant moving through the lines, and there is not much that can be done to remove the noise. The angle on the dryer is already adjusted to slow flow. Unit is working as designed, and no repair is needed, does not affect function. Call complete."
We serviced a
WHIRLPOOL ICE MACHINE
Model KRFC302EBS00
Near Temple, TX 76502
Tyler
Job Details: 11/17/2021
Arrived on site for refrigerator filling ice maker continuously. AUpon arrival confirmed complaint and after further inspection I found the inlet valve silo lid to ice maker stuck open. Replaced inlet valve reassembled and tested unit. Found unit now functioning as designed and shutting off valve when needed. No leaks during repairs call complete
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Leander, TX 78641
Lou
Job Details: 11/17/2021
"Arrived on site to inspect washer not working. Upon further inspection, I placed the unit in diagnostics showing error code F3E2 & F5E1. Cleared the codes and continued with testing. Unit operated as designed. I inspected the valve for any leaks and found none. Tested the valves and it is getting voltage and functioning properly. Tested the lid lock assembly and it is operating as designed. I tilted the unit back and found gearcase oil on the rotor, drain pump and all four panels (photo).(MS). No water leaks observed during service.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Austin, TX 78730
Luis
Job Details: 11/17/2021
"Arrived on site for no ice. Ran diagnostics ice dumped from tray,icemaker passed harvest ran fill test passed. Found some items in freezer not frozen checked temp in freezer reading 23? removed cover found evaporator incased in ice. Ran defrost heater,heater not powering on diagnosed a defective harness and sensor ordering harness and cover assembly. ; ordrng 1 W11394920 (Cover) and 1 W11396530 (Harness) and 1 Lmonly (Lm only)"
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS0
Near Round Rock, TX 78665
Justin
Job Details: 11/17/2021
"Arrived on site for a vent hood with the lights not working. Upon arrival I found the light switch in the off position, but the lights were on and very dim. When I pressed the light on switch, the lights would be slightly brighter. However, they were still extremely dim. I found you could only turn the lights off if you unplug the unit. I gained access to inside the unit. I found the harness in good shape. This indicates a faulty LED driver. I replaced the driver and then tested the unit. The lights were now working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78704
Leonardo
Job Details: 11/17/2021
Arrived on site to test unit for damaged front panel. Replaced panel test unit and unit test good job complete
We serviced a
WHIRLPOOL WINE COOLER
Model WUB50X24HZ01
Near Austin, TX 78704
Scott
Job Details: 11/17/2021
"Arrived on site , replaced control box . . Lights are functioning normally. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM06
Near Jarrell, TX 76537
Wesley
Job Details: 11/17/2021
.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pflugerville, TX 78660
David S
Job Details: 11/17/2021
"Arrived on site for fridge no cool. I inspected the unit and work area. I hooked my gauges up to the unit found the low side at -20 and the high side at 80. I evacuated the system and found burnt oil coming out of the system. I attempted to use nitrogen to clean the system but found the cap tube restricted. I
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near New Braunfels, TX 78132
Andrew
Job Details: 11/17/2021
Arrived on site to test unit for error code f0e9(off balance). Also error code f2e2(contact service). All connections secure and all functions appear to be operating as designed. Advised customer to download app and connect unit to WiFi for software update. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Bastrop, TX 78602
Matthew
Job Details: 11/17/2021
"Arrived onsite for washer not functioning. Customer stated that unit turned on in the middle of the night and the door was open. Upon arrival tested unit. Found difficult to access service mode. Finally did and found F24 overflow , F11 unknown error. Tried calling tech line but call dropped 3 times. Unit would automatically trigger drain pump to activate even with no water present in tub. Due to unknown error ordering main control and pressure sensor and returning with drain pump. Unit is in RV and must be made accessible for service. Office to reschedule ; ordrng 1 W11044866 (Pressure sensor) and 1 W11334605 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near New Braunfels, TX 78130
Andrew
Job Details: 11/17/2021
"Arrived on site to test unit for clicking noise. Found actuator not engaging and splutch was broken. Replaced splutch and actuator(from truck stock W10913953). Tested unit, unit working as designed. Job complete."
We serviced a
GE COOKTOP
Model JP676
Near Copperas Cove, TX 76522
James
Job Details: 11/17/2021
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Canyon Lake, TX 78132
Andrew
Job Details: 11/17/2021
Arrived on site to replace inner door and dispenser. Customer denied panel for slight blemishes. Needing new inner door. Please inspect part. Returning tech see attached. Office to reschedule.; ordrng 1 W11559689 (Inner door)
We serviced a
MAYTAG DRYER
Model MVWC555DW0
Near San Marcos, TX 78666
Jacob
Job Details: 11/17/2021
Arrived onsite for unit making noise and was not able to get the unit stop or do anything else. Heard the drain kept going. Put a new control in it. Was able to get into diagnostics and unit started with no problem. Upon getting to the spin cycle the unit made a loud noise when trying to spin. Upon further inspection found that the gear case was not working to get into spin. Ordered parts. Needs authorization before returning. Also was trying to let the home owner now that the unit needs to be pulled out of the wash room because there hardly any room to work on the unit. Said to let the owner of the unit know for them to get it out before our return. Office to reschedule ; ordrng 1 WPW10006384 (Belt) and 1 W11454734 (Gear case) and 1 W10721967 (Cam kit) and 1 W10902814 (Wash plate)
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS01
Near New Braunfels, TX 78130
Andrew
Job Details: 11/17/2021
"Arrived on site to test unit for console resetting mid cook cycle. Unit is connected to WiFi. Replaced console, tested uni, u it working as designed. Advised customer to reconnect unit with new console to WiFi. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near New Braunfels, TX 78132
Andrew
Job Details: 11/17/2021
"Arrived on site to replace previously diagnosed sump assembly. Replaced sump, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Kingsbury, TX 78638
Jacob
Job Details: 11/17/2021
Arrived onsite for unit stuck with the drain mode coming on when plugged in. Customer plugged the unit and it went to drain mode really quick. ordered new control. Office to reschedule.; ordrng 1 W11458145 (Control)
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Blanco, TX 78606
Robert
Job Details: 11/17/2021
"Arrived on call to replace previous diagnosed parts. Replaced both hinges , belt , motor and cam. After installation test operation. No leaks detected at time of service."
We serviced a
GE DISHWASHER
Model ZDT975SPJ0SS
Near Blanco, TX 78606
Robert
Job Details: 11/17/2021
Arrived on call for complaint of display not working. Found that power is being supplied to UI. Will need UIti complete. ; ordrng 1 WD21X23556 (I control)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/16/2021
"Arrived on site for dryer knob broken. Inspected unit and work area. Found timer stem broken off in dryer knob. Contacted claims department for authorization to repair (MS), was approved to continue with repair. Removed broken timer and installed new. Installed new timer knob and tested operation. All tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near San Marcos, TX 78666
Robert
Job Details: 11/16/2021
Arrived on call to replace previous diagnosed part. After installation test operation. No leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near New Braunfels, TX 78130
Andrew
Job Details: 11/16/2021
Arrived on site to test unit for not cooling. Customer stated unit has been working great since last repair. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Seguin, TX 78155
Andrew
Job Details: 11/16/2021
"Arrived on site to replace auger motor and yoke from previous diagnosis. Replaced motor and yoke. Tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS5
Near San Marcos, TX 78666
Jacob
Job Details: 11/16/2021
"Arrived onsite for the light not working. Tried to replace the control, however, was sent with the control. Re ordered control. Office to reschedule ; ordrng 1 W11552018 (Control)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Buchanan Dam, TX 78609
Cliff
Job Details: 11/16/2021
Arrived on site to diagnose a washer that is not cycling properly. Found main control shorted and break in the wiring harness. Replaced control and repaired wiring. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE01
Near New Braunfels, TX 78132
Robert
Job Details: 11/16/2021
Arrived on call for complaint of icemaker leaks. Ran cycle and confirmed that the icemaker mold is cause of leak.
We serviced a
UNKNOWN UNKNOWN
Model NISSAN
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/16/2021
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Killeen, TX 76542
Al
Job Details: 11/16/2021
Arrived on site to inspect dryer not heating. Confirmed the complaint and discovered the cutoff was defective causing he unit to malfunction. R&R it and unit tested as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDI02CRBS2
Near Austin, TX 78704
Jacob
Job Details: 11/16/2021
"Arrived onsite for door to the unit not staying up. Upon further investigation, found that the right link had ripped in half and the right one was fraying. And the left spring was missing. Replaced left spring and links. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Temple, TX 76502
Jonathan S
Job Details: 11/16/2021
"Arrived on site to install previous diagnosed parts. Removed failed inlet valve and water reservoir. Found unit still not dispensing water. Traced water to water from inlet valve to door. Removed water line and cleared. Checked temperature settings and found set at recommend temperature. Reinstalled water line and tested operation. All tested good, no water leaks detected during service. Spoke with customer on failure found."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV185KFA
Near Nolanville, TX 76559
Tyler
Job Details: 11/16/2021
Arrived on site for microwave not heating. Upon arrival confirmed complaint. Upon running tests found unit functioning but not heating. Found all door switchs functioning within specs. Found all high voltage hardware failing. Will need office to reschedule once availability of parts is known.; ordrng 1 5304467693 (Magnetron) and 1 5304467670 (Diode) and 1 5304467671 (Capacitor) and 1 5304467692 (Hv Transformer)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CZ
Near Burnet, TX 78611
Cliff
Job Details: 11/16/2021
Arrived on site to diagnose a microwave that isn't turning on. Found fuse open and interlocks need to be replaced. Installed new fuse and updated interlock kit. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Copperas Cove, TX 76522
Al
Job Details: 11/16/2021
"Arrived on site to inspect screeching noises from the dryer upon start. Confirmed the complaint and found the idler was defective causing the irritating noises. Disassembled, removed and replaced it.
We serviced a
GE REFRIGERATOR
Model GSL25JFPDBS
Near Taylor, TX 76574
Tommy
Job Details: 11/16/2021
Arrived onsite for refrigerator not cooling upon arrival found unit was not defrosting due to bad control tested and found heater would come on in forced defrost. Replaced control and let customer know they will need to defrost massive amount of frost built up before unit starts up correctly. Job Completed.
We serviced a
MAYTAG OVEN
Model MEW6630DDB
Near Copperas Cove, TX 76522
Al
Job Details: 11/16/2021
Arrived on site to inspect double wall oven burning food. Customer advised the bake light flashed when it reached target temperature of 400. I had the customer set the temp and I waited for the unit to reach 400. I remained onsite and unit never malfunctioned. Unit works properly. I advised the customer to cycle power if issues happen again. No parts needed at this point. Job complete
We serviced a
WHIRLPOOL OVEN
Model KODE500EBS05
Near Round Rock, TX 78665
Tommy
Job Details: 11/16/2021
"Arrived onsite for top oven not heading removed doors, and turned unit off at breaker, pulled unit and placed it on mat, tested unit T.O.D found it was bad, tested elements found they both had continuity. Replaced T.O.D placed unit back into wall. Turned it on at breaker, placed doors back on unit, proceeded to test back and broil for both top and bottom unit found all to be now operating as designed. Job Completed."
We serviced a
WHIRLPOOL OVEN
Model KODE500EBS05
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/16/2021
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78758
Wesley
Job Details: 11/16/2021
"Arrived onsite and tested unit for scraping noise. Removed and inspected rotor. Noise present even with stator removed. Ordering 2 man and a tub job to repair, something is caught or seized in the bearing or tub assembly. Office to reschedule ; ordrng 1 W11287253 (Tub)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Temple, TX 76502
Tyler
Job Details: 11/16/2021
Arrived on site for washer not starting.. upon arrival confirmed complaint. Upon arrival found f8e3 error as well as f0e5. After further inspection I found both inner basket and tub leaning to back left corner of cabinet. Also found inlet valve not ohming within specs. Acu wouldnt send power to motor capacitor or shifter. Will need office to reschedule with other washer repair from (320440); ordrng 1 W11130362 (Suspension rods)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDB13
Near Nolanville, TX 76559
Tyler
Job Details: 11/16/2021
"Arrived on site for refrigerator needing previously diagnosed gasket. Upon arrival customer pointed out some new symptoms since previous trip that had occurred. After inspection found that gasket was still sealing correct. Hot hair had been leaking through dispenser door, freezing under ice bucket and then leaking down and refreshing around FC door and auger motor.Need office to reschedule once Availability of parts is known.; ordrng 1 WP2180353 (Door chute) and 1 WP2198628 (Seal) and 1 WP2188919 (Holder) and 1 WP2315559 (Sleeve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Temple, TX 76502
Tyler
Job Details: 11/16/2021
"Arrived on site for washer not draining upon arrival arrival confirmed drain pump was functioning. Upon further tests I found door strike broken preventing completion of spin, agitate tests. Will need to reschedule once availability of part is known.; ordrng 1 W11457841 (Strike)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Killeen, TX 76549
Al
Job Details: 11/16/2021
"Arrived on site to inspect ice maker not working. I opened the unit and found ice maker was cycling and valve humming noise was present. I accessed the single incoming valve, changed it and unit still didnt fill the ice maker. I advised the customer to purchase a new filter. Im ordering the dual valve. Office to schedule return services due to customers schedule ; ordrng 1 WPW10279866 (VALVE-INLET DUAL)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Temple, TX 76502
Tyler
Job Details: 11/16/2021
Arrived on site for washer not starting. Upon arrival found no errors in diagnostics. After further inspection found belt and cam and fall off gearcase. Reassembled unit and ran diagnostics tests. Found unit functioning as designed. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Temple, TX 76502
Tyler
Job Details: 11/16/2021
Arrived on site for dryer not heating. Upon arrival confirmed no errors in diagnostics. Inspected all heating hardware and found no failures or anything out of spec. Due to units location couldnt determine if unit was running while there was a clogged vent or not. Unit functioning as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Temple, TX 76502
Tyler
Job Details: 11/16/2021
Arrived on site for washer not draining. Upon arrival found f7e6 error. Found drain pump functioning within specs. Found actuator had popped out of place. Remounted actuator and insured prevention of future reoccurrence. Reassembled and tested unit. Found functioning as designed. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Temple, TX 76502
Tyler
Job Details: 11/16/2021
"Arrived on site for dryer not heating. Upon arrival found no errors. After further disassembly and inspection I found all heating hardware (element, thermostats, etc) all within specs and not grounded out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Robinson, TX 76706
Jonathan M
Job Details: 11/16/2021
Arrived on site for a refrigerator that has an even doors. Inspected unit and work area. Confirmed the customers complaint and found the doors and level due to a level flooring. Adjusted feet to allow the door to sit evenly. The unit is working as designed. Call complete.
We serviced a
KITCHENAID VENTHOOD
Model KXW9736YSS0
Near Leander, TX 78641
David S
Job Details: 11/16/2021
Arrived on site to install previous diagnose parts. We replaced the switch panel. We got the blower down and found on of the motors stuck. We tried for a hour to get the new motor in place. Because of the height of the unit we were unable to install it.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Waco, TX 76710
Jonathan M
Job Details: 11/16/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the icemaker and the ice container. Went to test the unit in diagnostics but realize that the unit does not have a normal icemaker fill test. I did run the icemaker general valve test which resulted in the icemaker being completely full of water but not overfilled. Hi both the customer to check the ice tomorrow morning to ensure that he has cubes and not slabs of ice. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIHZ01
Near Temple, TX 76502
Jonathan S
Job Details: 11/16/2021
"Arrived on site for refrigerator not dispensing water or making ice. Inspected unit and work area. Found indention on floor from a refrigerator wheels. Performed diagnostics tested water dispenser operation and found inlet valve activating. Gained access to water reservoir and found water getting to reservoir. Found reservoir frozen. Thawed water reservoir and added foil tape to keep from freezing. Performed diagnostics mode, cycled ice maker and fill operation. All tested good, no water leaks detected during service. Spoke with customer on service performed and adjusted temperature for family of 2 at 39?."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS6
Near Holland, TX 76534
Tyler
Job Details: 11/16/2021
Arrived on site for refrigerator needing previously diagnosed evap coil and uv drier. Upon arrival installed needed parts. Reassembled and pulled vac on unit. Found no leaks. Recharged system with 5.25oz of refrigerant. Found equalized psi at 45. Unit run temps were at 150/0 after 15 minutes. Informed customer to give unit 24 hrs to cool. Call complete
We serviced a
KITCHENAID MICROWAVE
Model KHHC2090SSS0
Near Salado, TX 76571
Jonathan S
Job Details: 11/16/2021
"Arrived on site for microwave controls not responding. Inspected unit and work area. Found keys not responding. Powered unit on and off. Tested operation and found keys responsive. Found unit making random selection when not using. Will need to replace UI control. Contacted parts department and found no ETA on part (SR). Informed customer on control availability.
We serviced a
JENN-AIR OVEN
Model JJW2830WB02
Near Belton, TX 76513
Jonathan S
Job Details: 11/16/2021
"Arrived on site for both ovens not operating. Inspected unit and work area. Performed diagnostics mode and found error code F8-E0 and F8-E1 cooling fan fault. Performed component activation, started both fans in low and high speed. Fan both fan operating. Need to remove unit and power off to continue to diagnose. Was unable to identify circuit breaker ( see SD-picture). Customer will need to locate circuit breaker and calls back out to service unit. Will return with both fans and control.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM7
Near Robinson, TX 76706
Jonathan M
Job Details: 11/16/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the user interface and tested the unit. Still had the same issue. Replace the high-voltage board and the unit began to come on and was set in programming mode. Went to program control and was unable to do so according to the text sheet. Spoke to CS and attempted to get out of programming mode and back into programming mode but the unit would not except any changes to the program. I was advised at that point that we would need to re-order the high-voltage board due to inability to program the control. Ordering part and rescheduled ; ordrng 1 Wpw10312695 (Hv board)
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Temple, TX 76502
Jonathan S
Job Details: 11/16/2021
"Arrived on site for refrigerator FC light not working. Inspected unit and work area. Tested light operation and found at time of service light was operational. Customer stated when light was not working some of the RC lights did not work as well. Removed freezer module and was able to gain access to quick connect. Installed new light and tested operation. All tested good, no water leaks detected during service. Spoke with customer on service performed."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Waco, TX 76707
Jonathan M
Job Details: 11/16/2021
"Arrived onsite to install previously diagnosed parts. Inspected unit and work area. Replaced the cycle select switch at the temperature selector switch and tested the unit. The unit still would not fill the unit with only hot water even when called for a hot wash. The unit cycled between hot and cold water. However I did notice the hot water hose not getting very hot. Drained the water and then tested the hot water valve in diagnostics and found the hot water getting hot after 10 seconds. I did explain to the customer that it could be an issue with how long it takes for hot water to get to her hot water valve.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near San Marcos, TX 78666
Robert
Job Details: 11/16/2021
Arrived on call for complaint of oven not lighting. Found loose connection at control. Reset connection and test oven.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Austin, TX 78738
Leonardo
Job Details: 11/16/2021
Arrived on site to test unit for not washing. Test unit and found clogged filter and bad wash motor and clogged upper and lower spray arm and manifold. Ordering parts office to reschedule. ; ordrng 1 W11101428 (Lower spray arm) and 1 WPW10463906 (Screen) and 1 W10872845 (Filter) and 1 WPW10448645 (Upper spray arm) and 1 WPW10340542 (Manifold) and 1 WPW10340745 (Feed tube)
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near Austin, TX 78738
Kevin
Job Details: 11/16/2021
"Arrived on site and found top left LED module is out, after replacing all interior lights are working properly again, job complete"
We serviced a
GE DRYER
Model DBL333EB6WW
Near Kyle, TX 78640
Jacob
Job Details: 11/16/2021
Arrived onsite for noise still coming from the dryer when in use. Looked at the ball hitch assembly and saw it was worn down and one glide was partially broken. Replaced parts. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
MAYTAG RANGE
Model MER8800FZ0
Near Kingsland, TX 78639
Cliff
Job Details: 11/16/2021
Arrived on site to replace bake element for range. Replaced element and tested unit. Found all is functioning properly at this time.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cedar Park, TX 78613
David S
Job Details: 11/16/2021
"Arrived on site to install previous diagnose parts. I gained access to the gearcase and replaced the gearcase, cam and belt with new. I ran a calibration and a diagnostics cycle. I found the unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78704
Luis
Job Details: 11/16/2021
"Arrived on site for water not dispensing. Diagnosed air seeping around fan scroll and freezing water tank,ran fan test,added sealer between gaps from fan scroll and tower until no air was felt. Defrosted water tank tested water dispenser working"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710TAYM3
Near Round Rock, TX 78665
Tommy
Job Details: 11/16/2021
Arrived onsite for previously diagnosed parts. Replaced dispenser and tested. Unit is operating as designed no signs of leaks. Job Completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Round Rock, TX 78664
Jimmy J.
Job Details: 11/16/2021
"Arrived on site for MW not heating/making lous noise told unit not IW. Tested and microwave magnetron is faulty. Based on the failure we recommend replacing the capacitor and diode with the magnetron to avoid future repairs.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Austin, TX 78738
Kevin
Job Details: 11/16/2021
"Arrived on site, currently dispenser is operating normally Customer experiences intermittent times where dispenser will not give water.
We serviced a
GE DISHWASHER
Model GDT580SSF0SS
Near Cedar Park, TX 78613
David S
Job Details: 11/16/2021
Arrived on site to install previous diagnose part. I gained access to and installed a new heating element.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/16/2021
"Arrived on site for 8 Pause 4 Pause - pause, repeat - Error Code - Dishwasher. Ran diagnostics and got the F8E4 and F9E2 and F9E1. Cleared error codes and dishwasher completed all cycles and drained. The float was full of water before I started diagnostics so I emptied it before running diagnostics to try and locate water source. As diagnostics ran water was dripping from the right side into float. I pulled out the dishwasher and found the top rack mounts on botheleft and right sides didnt have the guide mounts to hold them in place and keep them sealed. Customer had used a silicone to try and seal them but this wasnt working. Ordering both left W11094449 and right W11256437 mounts to correct leaks. These mounts should come with the guides that secure them in place to prevent water coming through. Also ordering drain pump W11462456 based on other error codes, but drain pump was working fine when diagnostics went to final cycles. ; ordrng 1 W11094449 (Rack mount, LEFT) and 1 W11256437 (Rack mount, RIGHT) and 1 W11462456 (Drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Pflugerville, TX 78660
Wesley
Job Details: 11/16/2021
Arrived onsite and found unit disposer door spring out of place. Attempted to repair existing door but system had snapped shaft. Replaced dispenser and tested. All checks good. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Manor, TX 78653
Matthew
Job Details: 11/16/2021
Arrived onsite to replace previously diagnosed part. Removed old lokring and Used 5/4 lokring as replacement (from kit 5). Pulled vacuum and held. Charged 5.25 oz refrigerant and spot checked for leaks. No signs of leaks. Recorded 0/150 psi running. Unit began cooling. Customer will monitor and was notified go give minimum 24 hrs for temperature to stabilize. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Lakeway, TX 78734
Brandon
Job Details: 11/16/2021
"Arrived on site for customer complaint of freezer thawing and RC freezing, found damper control was opening and closing and then occasionally staying stuck open. Ordering damper, UI and main control. ; ordrng 1 W11226382 (Control) and 1 W11174483 (UI) and 1 W10869522 (Damper)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Spicewood, TX 78669
Brandon
Job Details: 11/16/2021
"Arrived on site to replace hinges, we found the hinges could be adjusted without being replaced, adjusted hinges and formed gasket, unit tested good."
We serviced a
JENN-AIR OVEN
Model JJW9830DDP
Near Spicewood, TX 78669
Brandon
Job Details: 11/16/2021
"Arrived on site for customer complaint of ovens shutting off, found keypad error codes in diagnostic mode, I cleared error codes and reset control.
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Austin, TX 78703
Scott
Job Details: 11/16/2021
Arrived on site for door not opening properly . Found foot Pedal bent . Couldnt find any issues with tracks or rollers . Ordering foot pedal . Call to set return ; ordrng 1 W11304291 (Foot pedel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cedar Park, TX 78613
David S
Job Details: 11/16/2021
Arrived on site for water dispensing slow. I inspected the unit and work area. I checked the water line and found it has a breaded line.I tested the dispenser and found it slow. I removed the filter and found it running like normal. I asked the customer if the building is on a water filtration system. The did t know. I advised if the are on a water softener they wont need a water filter. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Manor, TX 78653
Matthew
Job Details: 11/16/2021
Arrived onsite to replace previously diagnosed parts. Replaced evaporator motor. Fan energize and is now working properly. No issues with freezer so notified customer to give 24 hrs for refrigerator section to equalize. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78737
Luis
Job Details: 11/16/2021
Arrived on site for no water and freezing. Diagnosed cold air seeping around damper housing with door closed causing freezing and water tank to freeze. Added sealer between liner gaps around housing defrosted water reservoir tested water dispenser no leaks. ; used 1 212643 (Sealer) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW0
Near Taylor, TX 76574
Tommy
Job Details: 11/16/2021
Arrived onsite for oven not heating correctly. Upon arrival found unit range cooktop operating as designed. Found unit oven was off temp and needed to be calibrated put unit through heat test and recalibrated. Unit is now operating as designed. Job Completed.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSSA
Near Georgetown, TX 78628
Jimmy J.
Job Details: 11/16/2021
. Placed in diagnostics and F10E1 came on. Cleared error code and started diagnostics cycle. After two minutes I found water dripping from bottom right corner. Opened door and dishwasher was full of suds. Showed customer why they were getting leaks from door. Ran three more diagnostics cycles to remove all suds from drain hose. Both dispenser and rinse aid were empty when I ran diagnostics. Found rinse aid was turned to max and it was empty. Customer stated they just recently filled it. Explained with a water softener and rinse aid the dial needs to be set to 1 to prevent oversudsing and leaks. Also explained they should only fill detergent to soft water line and not us pre rinse dispenser. Filling to the soft water line is more than enough with a water softener.
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE900HSS02
Near Spicewood, TX 78669
Kevin
Job Details: 11/16/2021
"Arrived on site and inspected wall oven and found control panel is currently operating normally. Took a short video and sent it to CS, if customers experience happens again recommended that they also take a video. job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near Austin, TX 78703
Luis
Job Details: 11/16/2021
"Arrived on site for thin and weak ice. Ran diagnostics weak water flow entering reservoir with filter installed and removed. Diagnosed a defective water valve,replaced valve ran diagnostics good water flow.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Elgin, TX 78621
Matthew
Job Details: 11/16/2021
"Arrived onsite for dryer with long dry times. Upon arrival tested unit. Unit would start, heat and tumble. Customer stated take 2-3 cycles to dry one load. Ran test and found external air flow blockage. Instructed customer that external ventilation will need to be cleared. Unit cannot pass air easily. Unit is functioning properly. Job complete"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Austin, TX 78745
Scott
Job Details: 11/16/2021
Arrived on site for oven not heating . Found igniter had burned out . Ordering igniter . No gas leaks detected at time of service ; ordrng 1 W11176454 (Igniter) and 1 W11346659 (Regulator)
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Cedar Park, TX 78613
David S
Job Details: 11/16/2021
Arrived on site for washer intermittently not turning on. I inspected the unit and work area. I tested voltage at the wall and found it good. I tested the wall switch and found it working every time. I gained access to the junction box. I found the line slightly corroded. I cut back the lines and re wired the junction box. I also replaced the control and UI as the unit would work after it was power cycled. I ran the unit through a diagnostics cycle and found it working as designed. Job complete.
We serviced a
GE DISHWASHER
Model GDF630PSM3SS
Near Georgetown, TX 78633
Lou
Job Details: 11/16/2021
"Arrived on site to inspect dishwasher not draining. Upon further inspection, I found water in the tub. I placed the unit in diagnostics showing no error codes and tested. I manually tested the drain pump and it drained the water out of the unit after I tapped on the drain pump. I pulled the unit from the cabinets and removed the drain pump and found some debris inside the drain area. I tested the drain pump again and the motor was grinding and the impeller was intermittent.I removed and replaced the drain pump assembly and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL COOKTOP
Model KCED600GSS00
Near Lakeway, TX 78734
Brandon
Job Details: 11/16/2021
"Arrived on site for customer complaint of FL burner not heating, found failed element, I replaced element, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Austin, TX 78741
Scott
Job Details: 11/16/2021
Arrived on site for washer not starting and humming . Found unit in protective drain mode . Reset control with 5 sec hold on start . Ran diagnostics no error codes . All checked normal on test wash . Did find suds at end test in tub . Instructed on proper soap usage and to periodically run clean cycle . No water leaks detected at time of service. Job complete
We serviced a
KITCHENAID MICROWAVE
Model KEMC308KSS02
Near Austin, TX 78735
Leonardo
Job Details: 11/16/2021
Arrived on site to test unit for smell. Test unit and found bad high voltage. Will need to replace high voltage
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Mustang Ridge, TX 78610
Jacob
Job Details: 11/16/2021
"Arrived onsite for unit heating up. Looked at the unit. Upon further inspection, found that the red wire on the wire on the harness at the terminal block was burned up. Replaced harness and tested the unit, unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ1
Near Austin, TX 78704
Jacob
Job Details: 11/16/2021
Arrived onsite for unit having damage to the console. Looked at the unit and saw damage. Replaced part. No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Austin, TX 78703
Jacob
Job Details: 11/16/2021
Arrived onsite for the freezer door having damage. Looked at the door and saw dent in front. Replaced door. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Taylor, TX 76574
Tommy
Job Details: 11/16/2021
Arrived onsite for washer making high pitched noise. Upon arrival found unit valve hot side not opening correctly and making high pitched noise. Replaced valve and tested unit is now operating as designed. Job Completed.
We serviced a
GE DRYER
Model DPXB515EB0WW
Near Killeen, TX 76541
Al
Job Details: 11/16/2021
"Arrived on site to inspect dryer not powering on. Confirmed the complaint and checked voltage at the outlet and got 62 volts from the 240 volt outlet. T stat, belt and high limit all checked good. Landlord will need an electrician to fix the outlet. Job complete"
We serviced a
GE OVEN
Model JT3000DF3WW
Near Georgetown, TX 78633
Lou
Job Details: 11/16/2021
"Arrived on site to inspect wall oven not working. Upon further inspection, the customer advised that lightening recently struck outside the home and the oven stopped working afterwards. I pulled the unit out onto my oven Dooley and removed the top panel. Checked voltage at the wall and got 240V. Checked voltage at control and got the same. I verified the bake and broil elements were good as was the TOD. I removed and replaced the main control and tested and unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Austin, TX 78704
Jacob
Job Details: 11/16/2021
Arrived onsite to replace the timer. Replaced timer. Was able to turn on the unit. No issues at this time. Could not test with water as unit was not hooked up to water at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Austin, TX 78704
Scott
Job Details: 11/16/2021
"Arrived on site . Replaced gearcase, slider and clutch . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"