Arrived on-site for washer not cycling. Found latch error code. Installed latch w11307244. Cycled unit and everything is working as designed.

Arrived on site for smell of gas underneath. Found large amounts of pipe dope around regulator. Removed cooktop. Replaced regulator and tested with top off. Found bubbles coming from middle burner. Secured burner tunes and retested. No more bubbles. No more leaks. Call complete. W11087445. Called safety. Sr#7741176313

"Arrived on site to test the unit for sparking during heating. Found that the customer had left the rack inside when not baking or broiling. Advised the customer to remove the rack when using the unit as a microwave. Contacted Techline, performed tests with their guidance, and was advised to replace the rack. Ordering a new rack; the office will contact the customer to reschedule. SR#7741185554 JUST DROP OFF. Also called safety ; ordrng 1 W11707190 (Rack)"

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the glutch hand control and ran the unit.Threw a rinse and spin with clothes in it. I did not find any abnormal noise present during the entire cycle. The unit is working and operating as designed. Call complete. W10754448 and W11400681.

"Arrived on-site to test the unit for not notifying when food is cooked, and the timer is done. Tested the unit and found the sound was turned off. Turned the sound on and set the volume to high. Retested the unit, and it is now functioning properly. Job complete."

"Arrived on site to test unit for excessive shaking, tested unit found suspension good customer stated that at times the unit shakes, put a load of clothes through a quick wash, unit is spinning clothes out properly and no excessive shaking, explained to customer on how to load unit properly and if during spin cycle it starts to shake then the cycle can be paused and clothes adjusted, at this time unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site for loud noise. Upon arrival customer, test unit and cannot duplicate a loud sound. Customer will monitor unit and get a recording if happens again. Job complete"

Arrived onsite for unit not dispensing water or making ice. Inspected and found supply was turned off. Turned supply on and tested. Dispenser is now functioning and tested ice maker and is functioning properly. Advised customer to give time for ice production. Job complete

"Arrived on site for spell concerns. Found no odd smell in bin compartment or compressor compartment, pulled unit out unable to find any smell issues,removed top cover checked area no issues,customer claims when unit is running mildew smell escapes from vent hole where harness and evaporator tube enter tube,informed customer there is no fan or airflow in bin to circulate smell while running. Replaced gasket prev tech ordered reinstalled unit,ran diagnostic all test passed no odd smell,ran normal cycle same no odd smell,did inform customer that due to unit having a gravity feed drain when condenser fan is running smell could be circulating from drain."

"Unit is a dishwasher. New Build , no residents. Arrived onsite for unit not turning on. Inspected and found power cord damaged, took pic. Will need to replace power cord. Office to reschedule ; ordrng 1 W10831279 (Power cord)"

Arrived onsite for damage nameplate replaced with new nameplate W11223753 unit is working as designed

"Arrived on site to Del washer leaking water. Upon futher inspection, I placed the unit into diagnostics and observed an error code for a shifter error. I ran component testing and found that during agitate, the agitator was only turning in one direction, which was causing the water to make whirlpool and spilling over the sides of the tub onto the floor. I found that the belt and cam are worn and will need to be replaced along with the gearcase. I am ordering the cam and belt drive block, spanner nut, and also the motor and control just in case they are needed. WPW10006415 WP389140 WPW10006384 W10721967 WP21366 Office to schedule return service. ; ordrng 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 WP389140 (Drive block) and 1 WPW10006415 (Motor) and 1 WP21366 (Spanner nut)"

"Arrived on site and replaced ice maker(W11658802), heater(W11226501), fan(W10846539) and control(WPW10675033). Advised customer to monitor."

Arrived on site to replace board. Found board was not correct one. Ordering new board rescheduled for Monday. ; ordrng 1 W10839510 (Control board)

"Arrived on site to follow up on dishwasher making noise. Customer said noise comes on around 1hr 40ish mins into the cycle and captured video. Listened to sound clip which customer traces to drain pump. Noise in video matches excessive drain pump noise, which may be due to overheating pump. Replaced drain pump to resolve. Customer will follow up if noise persists. Parts used - W11497943. Repair completed."

"Arrived on site for ice maker issue, upon arrival, customer thought was under warranty. He is canceling service for now and is calling whirlpool. No work performed. Job complete"

"Arrived on site for unit having Low Flow error. Upon arrival, found bellow to be warped and torn. Removed ring clamp to inspect counter weight blocks and found bottom weight block is touching the drain pump. Exposed top cover and found right spring broken. Ran test on motor and found tub spinning but struggling to spin. Feels like bearings is bad and seized the shaft for tub to spin. Ordering W11314394 springs (2), W11460604 tub assembly, W11316766 shock absorbers (4) and W11314648 bellow. Unit will need 2 man. Also needs autho. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11460604 (Tub assembly) and 2 W11314394 (Springs)s and 4 W11316766 (Shock absorbers)s and 1 W11314648 (Bellow)"

"U it new build, no residents. Arrived onsite for damaged Rc door. Replaced and flufed gasket. Unit is functioning properly. Job complete. Unit was made accessible. No one on site for signature."

"Arrived on site. Replaced defective icemaker,fill tube heater,ui and installed updated leds,powered unit on ran icemaker harvest passed,ran fill test passed ui lit up correctly all leds working. W10848301,w11658802,w11683243,w11087201"

Arrived onsite for unit not heating to set temp upon further inspection ran burnoff verified temp with multimeter at preheat lower 396 15 minutes after 353 upper at preheat 389 15 minutes after 348 adjusted calibration lower 5 degrees upper 10 degrees unit is working as designed

"Arrived on site for washer will not run a complete cycle make a noise when operating. Upon arrival customer explained issue and has to unplug. Ran diagnostics and get error code F3-E1 pressure system fault. Found Service Pointer #: W 11766193 for this issue. Contacted claims and model and serial are within range to cover replacement of control with S Code: S153EB. Ordering control. Office to reschedule. I explained to customer once control is replaced and other issues are found, those issues would not be covered. ; ordrng 1 W11607637 (Control)"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the upper rack spray arm and right rack adjuster. When I went to remove the rack from the unit to replace the adjuster, I found the left adjuster was mounted to the rack with a rusted screw and nut. I was able to get the right adjuster on without removing the rack, but the rack clip was missing and I had to use a ziptie to lock the adjuster into track. Due to the issue with the left adjuster, I will need to order more parts. I went ahead and re-diagnosed the unit to find it needed to be cleaned and the heating element is badly warped and the filter screens are popped out. Also found the lower spray arm has debris in the ports and will need to be cleaned out and if not able to clean, it will need to be replaced. Unit is operating as designed as far as washing goes. I am ordering the adjuster, clips, both adjuster housings and covers, heating element, filter and lower spray arm and scheduled return service for 03/25/25. I recommended the customer perform a cleaning cycle on the unit. No water leaks observed during service. ; ordrng 2 WPW10546503 (Adjuster)s and 2 WPW10195840 (Adjuster clip)s and 1 W10872845 (Filter) and 1 W10696509 (Element) and 2 WPW10195839 (Clips)s and 1 WPW10588164 (Left Adjuster housing) and 1 WPW10588165 (Right adjuster housing) and 2 WPW10250162 (Adjuster cover)s and 2 WPW10250160 (Adjuster clip)s and 1 W11101428 (Lower spray arm)"

"Arrived on site for water leaking. Found water leaking from front of filter housing,found filter not fully rotated in housing causing leak,rotated housing fully tested water dispenser good flow no leaks from filter housing. Gained access to compressor compartment removed drain no obstruction in drain tube,no obstruction in drain line going into fresh food section,advised customer to.defroat unit 24 hrs to remove ice build up."

"Arrived on site for refrigerator not dispensing ice . Found icemaker was off. Turned it back on and icemaker cycled. Found tray not fully letting cubes out and can cause overflow. Tested and found water not getting to icemaker. Tested water and it had low flow. Customer had new filter, replaced filter and water flow came back. Ran test 19 and vefified 13vdc to fill tube heater. Tested again and water now working through door, suspect water frozen due to bad filter. Found molding around dispenser door. Replace icemaker and dispenser door. Also found damper assembly is noisy. Replaced damper. Verified operarion. Call complete."

"Arrived on site. Ran diagnostic no frost pattern on evaporator can hear compressor running and some pressure and refrigerant in system checked pressure low charge, disassembled unit found small trqce of oil on evaporator. Replaced evaporator and drier,ran compressor test with tubing exposed appeared as if another leak,vacuumed system no loss in vacuum, pressurized system to 250 psi uploaded picture no pressure loss,vacuumed system down recharged system to manufacturer spec ran compressor test good frost formation,let pressures equalize no change in pressure reassembled unit ran diagnostic again good frost pattern unit passed all diagnostic test."

"Arrived on site to repair previously diagnosed issue gearcase replacement. Replaced gearcase and tested noise issue continued after repair. Called SW and reported advised me to replace belt and splutch assembly made repair and tested. Unit is no longer making screeching noise. No leaks present at this time job completed. Parts usedw11239857, w10721967 and w11449840"

"Arrived on site for customer complaint of unit not dispensing the detergent. I found leak from water valve, hot and cold lines reversed. I replaced drawer and reconnected water lines properly. Unit tested good. Informed customer that if further repairs are needed, she would have to contact her warranty company to get a new model/serial tag since there isn't one on the machine. Part usedw11596130"

"My arrival verifies. Explain of unit, not locking visual inspection. In the unit found that the strike is busted, replace the strike and rain unit unit component activation passed. And unit started cycle Normally, job complete install w11457841"

"Arrived on site for customer complaint of microwave making a popping sound and not heating. Found failed magnetron that burnt the wave guide cover. Ordering high voltage parts, mag, cap, diode, as well as wave guide cover. ; ordrng 1 W10249516 (Cover wave guide.)"

On arrival verified complaint of freezer light not working. On arrival unit it is working as designed. Advised customer of possible causes including door switch getting stuck. Advised. Customer on use and care. Job complete no parts installed

Arrived onsite for unit not cleaning dishes upon further inspection found f7e1 ran diagnostics replaced pump & motor Wpw10605057 heating element w10703867 ran test cycles unit is working as designed no leaks observed during service

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. A replaced the compressor, dryer and access valve and charged the unit up with 250 psi of nitrogen. I found pressures hold for fifteen minutes. I vacuumed down the unit to -30 psi and found pressures hold again. I charged the unit up with 40 g of R600 refrigerant and tested the unit. The unit began to cool and operate as designed. Call complete. W11547313, WPW10143759, and W11506635."

Arrived on site to repair previously diagnosed issue wire harnessandd control replacement. Made repair and tested unit is now functioning properly and as designed to. No leaks present at this job completed. Parts used w1155133246 and w116443701

"Arrived on site to inspect dishwasher displaying error code F8E4. Upon arrival, I found that the drip pan was holding water and triggering the overflow switch. The customer advised that they recently changed detergent and immediately noticed this issue. I dried the pan and cleared the code, ran a test, and found that all components are operating as designed and no leaks observed. I found that the detergent caused the dishwasher to produce too many suds and overflowed into the drip pan. I informed the customer on proper detergent and rinse aid usage. No parts installed."

"Arrived on site to follow up on washer that is now tripping breaker at times, and also not starting. Customer specified that sometimes they will run a load and it'll trip during the latter part of the cycle towards spin, but not all the time. They will reset breaker and try the load again and have a hard time starting it until they reset again. Does not happen on all cycles. I checked the breaker and found washer is on an GFCI/ARC breaker. I ran unit through diagnostics and found NO error codes present at all. Ran all diagnostic items for 1-2 mins and no breaker tripped, and spin for 4 minutes. Started a normal cycle and watched it run up to, and including some of spin. Unit did not fail or trip breaker. I recommended moving the unit to an extension cord on the outlet in the laundry room since it was ARC fault only. Called findings into tech line, SR7741188080 and they had no repair recommendations since we could not duplicate. After I left customer called and said unit wouldn't start and sensing was blinking. Came back by and hit start and unit progressed normally. Advised customer to just let the unit run, and that during sensing it may delay / run and touching lid will stop it. No other repairs made since we could not duplicate any failures, and would need additional data and breaker trips. Call completed."

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the lower harness and tested the unit. I found the unit working and operating as designed. Call complete. W11557918.

"On arrival verified complaint of unit, not starting verified voltage and polarity are correct when activating timer does send voltage found. Push to start switch is broken and not allowing for completed circuit. Replace, push to start switch, attempted to run cycle again and found you is still not starting. Trace voltage and found the thermal fuse is open. Replace the thermal fuse and restarted cycle unit. Now runs and heats job, complete installed wp3392519 and wpw10117655"

Arrived on site to test unit for not starting wash cycles. Found error f9e1(no drain). Found blue wire to pump was cut. Fixed wiring with butt connection and secured with zip ties. Unit is now working as designed. No leaks detected. Job complete.

"Arrived on site to test unit for no water at dispenser, tested unit found very low pressure, removed filter and tested pressure has returned to normal, advised customer that the filter needs to be changed, also stated that water is spraying in the top of unit again, tested unit found a hole it the fill tube rubber boot, will need to replace fill tube to fix issue, ordered part rescheduled for 3/26; ordrng 1 W11415785 (Fill tube)"

"Arrived on site ro inpsect dishwasher not filling or starting a cycle. Upon further inspection, I placed the dishwasher into diagnostics and observed error code F10E2 wax motor electrical error. I attempted to run a test cycle however the machine failed to start. I removed the vent and found it to be out of spec and not able to close. I replaced the vent assembly and retested the unit in disgnosics. The dishwasher is now running properly. I ran a test in consumer mode, and it is not running and operating as designed. No water leaks were observed during service. W11649995"

"Arrived on site to inspect dishwasher with error code F6E1. Upon further inspection, I found that the error was displaying and preventing a cycle from being started. I gained access to the Ui control and found that water had entered and shorted the board. The main cause was the console overlay had started to separate. I replaced both the console and the ui control. I ran a test cycle, and the unit is now operatimg as designed. No water leaks were observed during service. W11632709 W11460908"

MVWP576KW1 Arrived on site from previous tech to install parts. On arrival I called client to find home and she directly to her home she told me that someone was going to meet there at 8am. I arrived early I told client I would wait for the person until 8:15am . Client told me that the person meeting me at her home can't make it and she wanted to reschedule. I rescheduled for 3/24/25 returning all parts ; schdld next appmnt for 3/24 MON !

"Arrived onsite for unit not filling. On arrival found customer believes the unit wasn't filling enough. Ran diagnostics for error codes and found none. Ran valve test and unit if filling properly advised customer on adjusting settings, like using bulky with high deep water to increase the level. Also advised customer of load size and detergent use. Unit is functioning properly. Job complete"

"Arrived on site to test unit for not latching, tested unit found broken lid lock, ordering part rescheduled for 3/25; ordrng 1 W11513248 (Latch)"

Arrived on-site for control lock. Found control was locked. Installed console(w11296171) and cycled unit. Everything is working as designed.

"Arrived on site for SAFETY Dryer won't stop tumbling door has to stay open to get dry to stop will not turn off. Upon arrival, test polarity and is correct. Got 1201v on both L1 and L2 to Neutral and 242 from L1-L2 together. Found meter reads continuity when timer is in OFF position. Need to replace timer. Replaced timer and is now operating as designed. Called SAFTEY but there is no answer. Sent email with all notes and picture. Job complete"

"On arrival Verified complaint of unit, not draining visual inspections in the unit and found that the harness to the drain pump is broken unit will need harness harness was received today at office. No need to reorder rescheduled for 3/24; schdld next appmnt for 3/24 MON !"

Arrived on site for dryer not heating .unit is getting proper voltage and polarity . Found one of the wires on cycle thermostat not connected . Reconnected wire . Unit is heating up properly . No parts used . No lint build up detected at time of service. Maintenance not on hand to sign ticket . Job complete

"Arrived on site to replace previously ordered parts. Upon arrival, confirmed the issue and door dips left upon closing. Replaced W11643896 hinge and W11643900 hinge. Tested unit and improved slightly but still present. Explained to customer one hinge is a passive hinge which creates a locking effect as the other hinge is just a standard hinge. Customer agreed and understood the mechanics. Unit is functioning as designed."

"Arrived on site for customer complaint of unit not starting or finishing cycles at times. I found intermittent control issues as well as pinched wire harness. I replaced control, harness, and clip. Unit tested good. Parts used w11643701, w11755726, w11513246"

Arrived on site to test unit for no ice production. Found fill tube extension not in fill cup. Secured extension and unit now working as designed. No parts replaced at this time. Contractor not present for signature. Job complete.

"Arrived on site to inspect dryer not stopping once the timer has ended. Upon further inspection, I gained access to the dryer timer and tested on timed dry with heat and found between points C-T on the timer harness I had 123V and at the same points with no heat I had 0V. I tested from points T-F on the same harness with no heat and had 123V. I contacted techline and spoke to Joe and advised of the history of repairs and my testings/findings today. Joe advised that since the unit has had 3 timers replaced since December 2024, the tenant is possibly turning the timer backwards or counter clockwise and damaging the timer. Joe advised that my points of testing indicate another failed timer and recommended replacing the timer. Joe provided SR#7741120463. I removed and replaced the timer and retested and unit is operating as. Since the tenant was not home, I left a note next to the dryer timer knob telling them to only turn the knob clockwise. No lint observed during service, job completed."

Arrived on site for unit not turning bake on error code control failure. Replaced control and tested. Unit is now functioning properly and as designed to

Arrived onsite and replaced the drain pump. Customer had corrected and added a proper standpipe. Unit is now operating as designed. All checks good. No one available to sign receipt. W10919003

"Arrived onsite for unit leaking. Found unit supply hose cross-threded the inlet valve and then some sort of adhesive was used to bind the hose to the valve. Took pics and notified builder. Replaced fill valve but notified builder to have supply line Replaced due to not being able to remove. Left unit unplugged and water off for safety. Unit is new build, unoccupied. No one onsite for signature."

"Arrived on site to diagnose washer making noises when in use. Customer said unit seemed to be much louder than their last, and had some clicking when agitating and banging on spinup. Ran unit and found no abnormal noises or failures. I checked the rotor / stator / slider and found no evidence of failure. Advised customer balance is critical and unit must be equally balanced or it will bang and make noise. Advised unit will be louder than their previous front load due to this model and top load design. Everything working as designed at this time, with no failures found. Call completed."

Arrived on site frozen freezer door frozen in place. Allowed unit to dethaw for more then 72 hrs so I could access inside freezer. Wiped unit completely dry. Used inspection camera to inspect freezer drain tube. Inspected from the back of the unit drain tube near the compressor to make sure no objects had gotten inside of drain causing unit to build up water and freeze during defrost. Drain checked out took picture. After putting back together went back to the front of the machine noticed water leaking from ice machine casing. Replaced ice maker and tested no leaks present at this time. Maintenance will monitor unit for the next few days job completed.

"Arrived on site to test unit for not draining, tested unit removed front panel and found drian pump clogged with pet hair, advised customer that i will be cleared once but they need to clear it every month if possible, unit it is now running as designed no leaks detected job complete no parts installed"

"Arrived on site to test unit for excessive shaking, tested unit found agitator loose again and not sitting tightly on the shaft, replaced agitator and screw and tested, unit is now running as designed no leaks detected job complete installed W11550891, W10752187"

"Arrived on site for range needing infinite switch Wpw10434452. On arrival reconfirmed issue and installed part, then reassembled and tested the front left burner and found it working as designed, call complete"

"Arrived on site for a washing machine that is still not starting cycles and is flashing an F7 E1 (basket speed fault) error code. I tested the unit and found the basket spinning, but grinding on something underneath. After canceling the cycle and lifting the washer, i found the cover shield grinding against the drive pulley. I found that the cover shield screws had become disconnected from the gear case due to the gear case holes being stripped.. i replaced the gear case, belt, and cam assembly and tested the unit. The unit began to work and operate as designed. Call complete. W11449840, W10721967, and WPW10006384.; O-emld tckt"

"Arrived onsote for a washing machine that is going off balance intermittently and is shaking a lot. Inspected unit and work area. The customer advised that certain cycles seem to go off balance and other cycles even if the unit is not going off balance, the unit it shakes a lot. I checked the suspension and found the suspension was good. I checked the basket and found the basket properly secured on top of the drive shaft. I ran the unit through diagnostics and did not find any stored error codes. I ran the unit through an auto test and the unit ran as designed. I did advise the customer that shaking on these machines was quite normal and that the off balance issues may have been due to the loads that were in the washer at the time. I went over loading procedures and recommendations from the manufacturer. The unit is working and operating as designed. Call complete. No parts were installed."

"Arrived on site for a washing machine that won't open the lid and is locked. Inspected unit and work area. The customer stated that the machine had not drained and that they were able to get the unit unlocked, but that it would not start a new cycle or drain out the water. I found an F9 E1 (long drain) error code flashing on the control. I gained access to the control and found an open line through the drain pump circuit. I gained access to the drain pump and found proper resistance, indicating an issue with the wire harness. I replaced the wire harness and tested the unit. The unit began to work and operate as designed. Call complete. W11643701."

Arrived on site to test unit fornot washing. Found error f7e1(tachometer missing). Replaced actuator(W11481722) and completed diagnostics with no issues. No leaks detected. Job complete.

"Arrived on site for washer not stopping. Keeps running for hours. Found f3e1, f1e1. Cleared codes. Blew threw pressure hose to ensure it wasn't kinked or clogged. It checks good. Was able to complete diagnostics with no further issues. Ordering main control. Office will call to schedule ; ordrng 1 W11607637 (Control)"

Arrived on site to i stall previously diagnosed and ordered part. I replaced the door ice and reassembled and tested the dispenser. The dispenser is now operating as designed. No water leaks were observed at the end of service . W11678832

"Arrived on site for vent motor not working. Upon arrival, checked original motor and found 10.5 ohms. Proceeded to replace W10910693 motor fan and ran as within spec. Unit is functioning as designed. Unit is vacant. No one available to sign"

Arrived on site for washer not starting cycle . Ran diagnostics got 7-7 and 0-5. Errors . Motor would just hum in diagnostics. Replaced cap . Ran diagnostics test wash. Unit is now agitating and spinning . Deleted codes and did hard power reset . Ran quick wash all checked normal. No water leaks detected at time of service. Job complete

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the motor and found that the belt was completely dry and cracking causing the drive pulley to be stripped as well. I replaced the motor and used a belt and splutch assembly from truck stock. I tested the unit and found the unit working and operating as designed with no abnormal sounds present. Call complete. W11239857, W10721967, and W10890624.3z"

Arrived on-site with buttons ordered. Unit is not installed or hooked up. Installed new buttons. Verified they are making proper contact. Call complete. W11241510. Vacant house. No signature

"Arrived on site to test unit for water leak, tested unit found door gasket not sealing properly causing water to drip from door, replaced gasket and tested, unit is now running as designed no leaks detected job complete installed W11725437"

"Arrived on site for customer complaint of unit not powering on. Found wiring that connects panel tonmain control was loose, I reconnected panel wires, unit tested."

"Aerived onsitwnfor nuissance tripping. Established proper voltage and wiring is correct. Ut unit trips on start up. Replaced bake element and broil element and control during following of the procedures from service pointer w11390486. Unit is now operating properly without tripping. Safety closed at time of service. W11182108, W10856603, w11696067"

WFES3030RS0 Arrived on site for a range tripping breaker. On arrival client stated that when he tried baking on preheat range tripped breaker. Nuisance tripping parts have not been received office to reschedule for client. ; O-emld tckt

Arrived on site for not making ice. Upon arrival inspected unit and container is empty. Did find ice cubes in mold. Found an ice cube stuck and cause shutoff arm to stay in off position. Removed ice cube and arm cane down. Unit then harvested and filled correctly. Unit is operating as designed. Job complete. No parts used

Arrived on-site for washer not cycling. Found f7e1 code. Unit wouldn't agitate or spin. Installed actuator (w11481722) and capacitor (w11395618) cycled unit in factory diagnostics and quick wash and everything is working as designed.

Arrived on site for unit not turning on. Upon inspection found moisture build up inside ui. Customer informed me they still have not had dryer vent cleaned out causing air flow restriction causing moisture inside ui. Called tech line to report Sr#7741181903 Nate. Tech line informed meet not to move forward with any repair today until customer can show proof they have had dryervent cleaned out. No parts used job completed

"Arrived on site ,replaced right door and nameplate on fridge . Door is sealing properly and not other issues found . No water leaks detected at time of service. MS said office is handling billing on this one for payment . . Job complete construction not on site to sign ticket"

"WRT311FZDB05 Arrived on site for a refrigerator not cooling. On arrival verified issue product not cooling at all further inspection found compressor drawing. 0.86 amps but it's so hot to the touch. Spoke with my lead and he recommend for a sealed system repair. Ordering evaporator, compressor, access valve and uv drier. Two hour for sealed system repair office to reschedule for client returning parts just in case. No water line connected. ; ordrng 1 W11578004 (Evaporator) and 1 W11580057 (Compressor) and 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 S/Srepair (Two sealed system repair)"

Arrived on site for unit constantly running. Replaced control on unit also checked pressure hose make sure no kinks blew into it. Tested unit after replacing control. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on-site for burner not changing from medium to low. Checked burners for corrosion but they were all clean. Burners did go from low to high. Explained to customer that they are functioning as designed. No parts used.

"Arrived on site for unit flashing FAE4 diverter motor cannot find position. Upon arrival, code triggers right after unit is done filling. Proceeded to replace W11416362 pump&motor and still same issue. Proceeded to replace W11629912 control and now unit began to wash. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

"Arrived on site for dishwasher not starting. Found unit will only blink when started is pressed . No error codes , dianostics wash test wouldn't start cycle . Ui console looked in good shape . Found latch had failed .replaced door latch .W11412299. Ran diagnostics and unit passed wash test . Started normal cycle couple times and unit responded and started cycle . No water leaks detected at time of service . Job complete"

"Arrived on site for unit not starting. Upon arrival, confirmed wash motor energizes but does not run. Proceeded to replace W11613479 motor and sump. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

"Arrived on site to inspect refrigerator not cooling and front user interface not working. Upon further inspection, I found both compartments room temp and the UI not responding. I pulled the unit out to inspect the HV control and I found where the control had shorted out and had a burn mark. I tested voltage at the wall and got 122V. I removed and replaced the HV control and UI and tested the unit. Unit is operating as designed. Customer advised that there was a power outage recently which may have caused the control to short. No water leaks observed during service, job completed. W11566894, W11595219"

Found that RC evaporator fan not running was the cause of the fridge not cooling due to corroded wiring on the chassis side. Found that the sealed system was fully intact. Gc management will complete service not and saftey call.

"WTW4850HW2 Arrived on site form pervious visit to install parts. I removed wash plate and found the hub damaged i replaced hub, screws, and retainer. I replaced suspension gearcase was and is in good condition no oil leaks at all . I calibrated and did a drain and spin worked great. I did a quick wash with clothes in it and product didn't shake violently no loud noises product works as it's designed no water leaks visible from main water supply."

"Arrived on site for loud noise. Found loud vibration noise from compressor and loud fan motor,replaced evaporator fan motor,adjusted compressor brackets and lines noise no longer present. No one available for signature. Wp2315549"

"Arrived on site to test unit for not working properly, customer stated that there is no change between simmer low and simmer high and low, tested unit found all burners are activating properly and all simmer settings set to good level, called tech line to document, no further repairs are needed, unit is running as designed SR#7741184548, advised customer that no further repairs are recommended and can call customer service for any further concerns, at this time job complete no parts installed"

Arrived on site to replace dented fridge door. Replaced door and tested. Unit is functioning properly and as designed job completed

Arrived on-site for low cooling error. Found f8e0 code. Also found unit making a squeaking sound when in convection. Ordering W11617227 MOTOR-FANW11548753 FAN-CONVCT and a 2 man job for return visit. This is a double oven that's installed about 4 inches off the ground in the cabinet so the oven dolly is too high for 1 person to remove. Did not set date for next appointment. ; ordrng 1 2manjob and 1 W11617227 (Motor fan) and 1 W11548753 (Fan convct)

"Arrived on site to replace damaged refrigerator door. Upon arrival, I found the FC door was dented and removed and replaced the FC door and installed the nameplate and plug. Tested operation and unit is operating as designed. No water leaks observed during service, job completed. LW10638683, W10830982, W11178521"

Arrived on-site to install ordered parts. Installed solenoid (wp2152713) and filterhousing(w11162041) unit is getting crushed and cubed ice.

Arrived on site for dishwasher making loud noise during wash cycle . Informed customer of out of warranty status and dianostics fee. Customer informed me they have extended warranty. Advised customer they need to go thru their extended warranty company. No work done . No money collected . Job complete

Arrived on site to test unit for time acting erratic. Replaced console(W11659257) and monitored time. Unit appears to be working as designed. Advised customer to monitor.

"Arrived on site to test unit for broken dispenser, tested unit found broken dispenser, replaced and tested unit is now running as designed no leaks detected job complete installed W11705151"

"Arrived on site to install previously diagnosed bimetal to resolve defrost issue. Removed rear panel and installed new bimetal. Checked heater while panel was off and found heater good. I did see thst the heater shield had started melting into the liner, and liner has taken on some water. Advised customer of findings, and added pictures in the event issue comes back or gets worse. Unit should be working as designed. Parts used- WPW10165425. Call completed."

Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but water not circulating. Test motor and motor getting correct voltage but still not responding. Replaced sump and motor test unit and unit test good job complete.

"Arrived onsite for unit cutting off mid cycle upon further inspection replaced ui ran test cycles unit is working as designed F3e2,f3e1,f6e1"

Arrived on site for refrigerator making a rattling noise randomly through the day as well as when doors were open and shut per customer on arrival. Found on arrival the damper motor was failing and causing the noise ordering WPW10479155 damper and rescheduled customer for 03-24-25 to complete repairs. ; ordrng 1 WPW10479155 (Damper)