We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Austin, Texas 78723
Justin
Job Details:
03/21/2025
"Arrived on site to repair previously diagnosed issue upper rack adjuster not functioning properly. Replaced upper rack adjuster, position adjuster, tether clips, upper rack and clip. After repair tested new rack unit is now functioning properly and as designed to. No leaks present at this time job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Austin, Texas 78754
Justin
Job Details:
03/21/2025
Arrived on site replaced dented door replaced door and tested. Unit is functioning properly and as designed to job completed
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW0
Near Round Rock, Texas 78681
Daniel A
Job Details:
03/21/2025
"Arrived on site to install previously ordered and diagnosed parts per previous technician. Upon starting repair, I found that the tub has a defect. The air dome is open on the bottom and will not work. I will need to reorder the tub and have parts confirm that tub is correct. Office to schedule return service. W10324648; O-emld tckt"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Georgetown, Texas 78628
Wesley
Job Details:
03/21/2025
Arrived onsite and repaired by replacing the inverter. First test had the low thrum that can accompany an out of range non functioning inverter. Replaced the inverter. Unit is now operating as designed. Demonstrated performance to customer. All checks good. W11672685
We serviced a
JENN-AIR MICROWAVE
Model JMW3430LL02
Near New Braunfels, Texas 78132
Andrew
Job Details:
03/21/2025
"Arrived on site to test unit for oven and microwave not heating properly. Also for LH trim peice damaged. Recommend oven control, oven sensor, microwave control, switch harness and trim peices. Was given autho for trim peices J1DOVZ1WP1. Recommend 2man and 2hours. Office to reschedule. ; ordrng 1 W11235457 (LH trim) and 1 W11235458 (RH trim) and 1 W11448961 (Control) and 1 WPW10260060 (Control) and 1 W11598120 (Oven sensor)"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Waco, Texas 76708
Jonathan M
Job Details:
03/21/2025
"Arrived on site for a washing machine that is not spinning out clothes. Inspected unit and work area. The customer advised that they ran a quick wash.Cycle two times in a row that did not spin out and they also ran a normal regular cycle that didn't spin out as well. They said in the middle, they ran a bulky load that did spin out. However, they advised that they did not know necessarily what was wrong with the washer, but they were having consistent issues. I checked the normal quick wash cycle and found it on no spin, indicating no final spin. I also checked the normal regular cycle and found the same spin setting. I ran through different cycles and found spin setting on on every other cycle. I ran the unit through diagnostics and did not find any stored error codes. I ran the unit on a quick wash.Cycle with clothes in it on a high speed spin. I found the unit, complete the entire load and spin at the end of the cycle. The unit is working and operating as designed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Temple, Texas 76504
Jonathan M
Job Details:
03/21/2025
Arrive on site to install previously diagnosed part. Inspected uni and work area. I replaced the wash motor and tested the unit. I found the unit working and operating as designed with no leaks present during operation. Call complete. W11613479.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Kyle, Texas 78640
Andrew
Job Details:
03/21/2025
Arrived on site to test unit for constantly draining. Tried canceling multiple times but unit would enter drain after about 10 seconds. Replaced control(W11607637) and completed diagnostics with no issues. Unit is now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, Texas 78754
Scott
Job Details:
03/21/2025
Arrived on site for poor washing performance and not drying at all. Ran diagnostics got 7-1 error code . Found elemnt has failed and burned out . Replaced element W10518394. Reran diagnostics all checked normal. No water leaks detected at time of service . Job complete
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL04
Near Leander, Texas 78641
Daniel A
Job Details:
03/21/2025
"Arrived on site to inpsect wall oven displaying error code F9E0 (mis wire). Upon further inspection, I found that the error code was presenting itself and would not allow a cycle or an operation to execute. I attempted to power cycle and clear the code however the code kept returning. I gained access to the junction box and verified that there is proper voltage and wired correctly. I replaced the control per tech manual guidlines and tested the unit. The unit is now operating as designed W11448962 vacant unit, no one on site to sign."
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Belton, Texas 76513
Sterling
Job Details:
03/21/2025
"On arrival verified complaint of unit having no power, no function visual inspection of the unit shows that the light is on inside the drum unit is receiving correct power at the outlet. Further inspection shows that the main control is sending voltage to the u. I but UI is not lighting up. Replace console and unit is now functioning correctly. Job complete installed w11413566"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Austin, Texas 78738
James K
Job Details:
03/21/2025
"Arrived on site for unit not starting. Upon arrival, started unit and nothing happens. Latch does not lock and drum does not spin. Checked error codes and found F7E9 locked rotor, F8E1 valve failure, F0E5 off balance, F0E2 over suds and F5E2 lock failure. Ran diagnostics and all components work except the spin. Checked Motor resistance and found 14.6 ohms all around. Proceeded to replace W11322883 control. Ran diagnostics and passed with no issues. Ran 2 consumer cycles and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Austin, Texas 78744
Joe Z
Job Details:
03/21/2025
Arrived on site for filling when off. Upon arrival inspected unit. Supply water is turned off. As soon as water is restored unit begins filling on its own. Need to replace fill valve. Replaced valve W11684258. Test unit and is operating as designed. No leaks present. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM01
Near Austin, Texas 78724
Matthew
Job Details:
03/21/2025
"Arrived onsite for sealed system repair. During disassembly found lines fluded with oil. Oil was not dark and drier beads were still white. Flushed unit witn 250psi nitrogen until oil stopped. Replaced compressor and pulled extended vacuum. Replaced compressor, drier and access valve. Vacuum held. Charged per spec and tested. Unit is cooling. Advised customer to give minimum 48 hrs for temperature to stabilize. Customer will need to monitor cooling due to prior running condition."
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC0
Near Dripping Springs, Texas 78620
Joe Z
Job Details:
03/21/2025
"Arrived on site for leaking. Upon arrival inspected, noticed tub leaning towards the back. Found right rear suspension is not connected to tub. Reinstalled suspension and leveled tub. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Braunfels, Texas 78130
Andrew
Job Details:
03/21/2025
Arrived on site to test unit for gas smell when oven in use. Found when burner is igniting only half of burner tube is igniting while other half is releasing gas. Adjusted air damper and showed customer difference. Unit is now working as designed. No leaks detected. Job complete. Sr7741176697
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Buda, Texas 78610
Andrey
Job Details:
03/21/2025
"Arrived on site to test unit for excessive shaking, tested unit found no issues with gear case but suspension are really jumpy causing unit to shut off, replaced suspension and tested unit is now running as designed no leaks detected job complete installed W11130362"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near Georgetown, Texas 78633
Tyler
Job Details:
03/21/2025
"Arrived on site to install W11626107 heater, w11629268 evap thermistor, w11752963 hv control, w11626124 ic3 maker, w11630597 defuser(damper comes with defuser). On arrival reconfirmed issues and I stalled parts. Informed customer to allow 24hrsto stablize temps and 48 hrs to fill ice bin. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Austin, Texas 78745
James K
Job Details:
03/21/2025
"Arrived on site for unit not filling with water. Upon arrival, ran diagnostics and passed with no issues. No stored error codes found. Customer stated during most cycles, clothing items will not soak during the prewash. Proceeded to insert strike to the latch to see inside tub and found adequate water entering the tub. Advised customer to try different settings like soil level and deep fill. Customer agreed. Unit is functioning as designed. No water leaks detected at this time. No parts needed"
We serviced a
MAYTAG WASHER
Model MVW5430MW2
Near Jarrell, Texas 76537
Sterling
Job Details:
03/21/2025
"An arrival verified complaint of unit only uses hot water during a cycle. Grand diagnostic cyclone confirmed. Both water valves are working correctly. When running quick cycle on tap cold, the unit is still sent hot water. Replace the attempt switch and reverify. Quick cycle is now using cold water on tap cold Ran quick cycle on warm and verified. Both cold and hot valves are cycling correctly. Job complete installed w10859568"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Leander, Texas 78641
Daniel A
Job Details:
03/21/2025
"Arrived on site to inspect refrigerator not making ice. Upun further inpsection, I observed the error code E5. I then checked the function of the ice maker and it successfully ran a harvest. I found an air gap at the back of the ice maker adapter. I ran test 36 and foundd them ice box fan not running. I ran a fill test and also heater test and both are operating fine. I replaced the ice box fan and corrected the gap. I also secured the heater better on the fill tube and applied aluminum tape to insulate. I found that the right RC gasket has a tear and will need to be replaced. I am ordering the gasket and scheduling for 3/25. No water leaks observed during service. W10846057 W10846539; ordrng 1 W10846057 (Gasket)"
We serviced a
AMANA MICROWAVE
Model AMV2307PFS08
Near Killeen, Texas 76542
Sterling
Job Details:
03/21/2025
Our rival verified complaint of unit. Not allowing cycle to start per previous diagnosis replaced the wiring harness confirm function of the unit job complete installed w11507732
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Manor, Texas 78653
Matthew
Job Details:
03/21/2025
Arrived onsite for unit giving long drain error. Found drain pump only humming but not moving water. Replaced pump. Tested and unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Austin, Texas 78757
Scott
Job Details:
03/21/2025
"Arrived on site for no heat microwave . Found loose mounting screw on interlocks allowing some play on micro switches . Tightened down screw . Ran microwave heating test twice , water is heating up per wp specs . No parts installed . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Manor, Texas 78653
Matthew
Job Details:
03/21/2025
Arrived onsite for door not staying closed. Found latch assembly worn. Replaced latch and tested. Unit is functioning properly. Customer tested and approved. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Georgetown, Texas 78633
Tyler
Job Details:
03/21/2025
Arrived on-site for dishwasher continuously Running and not heating as well per customer on arrival. Onarrivla i found f7e1 in diagnostic and then found neutral element wire disconnected from element. Reconnected unit and found element pulling 8 amps and working as designed i instructed customer to allow diagnostic cycle to run until fully co pretend to reset error code and instructed on rinseaid as well. Found unit working g as designed with no leaks. No parts installed call complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, Texas 78749
James K
Job Details:
03/21/2025
"Arrived on site for unit leaking water. Upon arrival, found unit flashing F8E4. Cleared code and proceeded to inspect drip pan and found water. Proceeded to run diagnostics and found no issues. Unit could have potentially leaked from the heater gasket. Proceeded to replace W11537778 heater and tested unit multiple occasions. Unit did not leak. Special project S17304 applied. Unit is functioning as designed. No water leaks detected at this time"
We serviced a
JENN-AIR ICE MACHINE
Model JUIFN15HX01
Near Georgetown, Texas 78628
Lou
Job Details:
03/21/2025
"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the unit very warm and the front panel was hot. I pulled the unit out and tested in diagnostics and found the condenser fan is not functioning. When I gained access to the fan, I found harness was not connected. I reconnected the harness and retested and the unit is operating as designed. Once I had the unit reassembled, I retested in a normal mode and found the fan was not coming on again. I gained access to the fan and removed and replaced the fan motor and retested. Unit is operating as designed. Reassembled the unit and put it back in its space and retested and unit continues to operate as designed. No water leaks observed during service, job completed. W11613295"
We serviced a
WHIRLPOOL RANGE
Model WFES5030RZ0
Near Harker Heights, Texas 76548
Sterling
Job Details:
03/21/2025
"On arrival verified complaint of door not level. On arrival unit was on and to hot to touch. Customer states unit has previously burned her for touching surface during oven use. Seequick pic. Confirmed cabinet, surface glass, and control panel are all to hot to touch without injury at this time. Spoke to safety they did not provide an SR. Documented safety SOG photos see quick pics and then spoke TL to document per safety request.7741195935 will need to return when unit is cool to inspect unit insulation and any other issues we might find then report to TL and safety. Reschedule for 3/26 Spoke to service. Service to order potential parts. ; schdld next appmnt for 3/26 WED !"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS0
Near Austin, Texas 78725
Joe Z
Job Details:
03/21/2025
"Arrived on site to install previously ordered parts. Had to drill out rusted burner head screws. Replaced bulb W10888170 and socket W10856866 and light now operates. Replaced LF and RF burner heads WPW10515455, LF W11028738 and RF W11050487 holders, both caps WPW10183368, used 8 screws WP3368921. Test unit and LF and RR burners operate correctly. LR flame is too high and only getting partial flame from FR. Also found 1 knob completely broken and other 3 are failing. Need to order LR and knobs and return with FR valve. Office to reschedule.; ordrng 4 WPW10339442 (Knob)s and 1 W10861716 (LR valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kingsland, Texas 78639
Wesley
Job Details:
03/20/2025
Arrived onsite and replaced the drain pump. Customer had corrected and added a proper standpipe. Unit is now operating as designed. All checks good. No one available to sign receipt. W10919003
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRTX5328PM00
Near Leander, Texas 78641
Andrew
Job Details:
03/20/2025
Arrived on site to test unit for no ice production. Found fill tube extension not in fill cup. Secured extension and unit now working as designed. No parts replaced at this time. Contractor not present for signature. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Austin, Texas 78722
Justin
Job Details:
03/20/2025
Arrived on site frozen freezer door frozen in place. Allowed unit to dethaw for more then 72 hrs so I could access inside freezer. Wiped unit completely dry. Used inspection camera to inspect freezer drain tube. Inspected from the back of the unit drain tube near the compressor to make sure no objects had gotten inside of drain causing unit to build up water and freeze during defrost. Drain checked out took picture. After putting back together went back to the front of the machine noticed water leaking from ice machine casing. Replaced ice maker and tested no leaks present at this time. Maintenance will monitor unit for the next few days job completed.
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Austin, Texas 78724
Justin
Job Details:
03/20/2025
Arrived on site for unit not turning bake on error code control failure. Replaced control and tested. Unit is now functioning properly and as designed to
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, Texas 78727
Scott
Job Details:
03/20/2025
Arrived on site for dryer not heating .unit is getting proper voltage and polarity . Found one of the wires on cycle thermostat not connected . Reconnected wire . Unit is heating up properly . No parts used . No lint build up detected at time of service. Maintenance not on hand to sign ticket . Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Waco, Texas 76710
Sterling
Job Details:
03/20/2025
"On arrival Verified complaint of unit, not draining visual inspections in the unit and found that the harness to the drain pump is broken unit will need harness harness was received today at office. No need to reorder rescheduled for 3/24; schdld next appmnt for 3/24 MON !"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Temple, Texas 76502
Jonathan M
Job Details:
03/20/2025
"Arrived onsote for a washing machine that is going off balance intermittently and is shaking a lot. Inspected unit and work area. The customer advised that certain cycles seem to go off balance and other cycles even if the unit is not going off balance, the unit it shakes a lot. I checked the suspension and found the suspension was good. I checked the basket and found the basket properly secured on top of the drive shaft. I ran the unit through diagnostics and did not find any stored error codes. I ran the unit through an auto test and the unit ran as designed. I did advise the customer that shaking on these machines was quite normal and that the off balance issues may have been due to the loads that were in the washer at the time. I went over loading procedures and recommendations from the manufacturer. The unit is working and operating as designed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Austin, Texas 78753
Matthew
Job Details:
03/20/2025
"Arrived onsite for unit leaking. Found unit supply hose cross-threded the inlet valve and then some sort of adhesive was used to bind the hose to the valve. Took pics and notified builder. Replaced fill valve but notified builder to have supply line Replaced due to not being able to remove. Left unit unplugged and water off for safety. Unit is new build, unoccupied. No one onsite for signature."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Seguin, Texas 78155
Andrey
Job Details:
03/20/2025
"Arrived on site to test unit for not draining, tested unit removed front panel and found drian pump clogged with pet hair, advised customer that i will be cleared once but they need to clear it every month if possible, unit it is now running as designed no leaks detected job complete no parts installed"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Braunfels, Texas 78130
Andrey
Job Details:
03/20/2025
"Arrived on site to test unit for excessive shaking, tested unit found agitator loose again and not sitting tightly on the shaft, replaced agitator and screw and tested, unit is now running as designed no leaks detected job complete installed W11550891, W10752187"
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Austin, Texas 78730
James K
Job Details:
03/20/2025
"Arrived on site to replace previously ordered parts. Upon arrival, confirmed the issue and door dips left upon closing. Replaced W11643896 hinge and W11643900 hinge. Tested unit and improved slightly but still present. Explained to customer one hinge is a passive hinge which creates a locking effect as the other hinge is just a standard hinge. Customer agreed and understood the mechanics. Unit is functioning as designed."
We serviced a
WHIRLPOOL DRYER
Model WET4027HW2
Near Pflugerville, Texas 78660
Lou
Job Details:
03/20/2025
"Arrived on site to inspect dryer not stopping once the timer has ended. Upon further inspection, I gained access to the dryer timer and tested on timed dry with heat and found between points C-T on the timer harness I had 123V and at the same points with no heat I had 0V. I tested from points T-F on the same harness with no heat and had 123V. I contacted techline and spoke to Joe and advised of the history of repairs and my testings/findings today. Joe advised that since the unit has had 3 timers replaced since December 2024, the tenant is possibly turning the timer backwards or counter clockwise and damaging the timer. Joe advised that my points of testing indicate another failed timer and recommended replacing the timer. Joe provided SR#7741120463. I removed and replaced the timer and retested and unit is operating as. Since the tenant was not home, I left a note next to the dryer timer knob telling them to only turn the knob clockwise. No lint observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Granger, Texas 76530
David Z
Job Details:
03/20/2025
"Arrived on site to diagnose washer making noises when in use. Customer said unit seemed to be much louder than their last, and had some clicking when agitating and banging on spinup. Ran unit and found no abnormal noises or failures. I checked the rotor / stator / slider and found no evidence of failure. Advised customer balance is critical and unit must be equally balanced or it will bang and make noise. Advised unit will be louder than their previous front load due to this model and top load design. Everything working as designed at this time, with no failures found. Call completed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elgin, Texas 78621
Joe Z
Job Details:
03/20/2025
"Arrived on site for SAFETY Dryer won't stop tumbling door has to stay open to get dry to stop will not turn off. Upon arrival, test polarity and is correct. Got 1201v on both L1 and L2 to Neutral and 242 from L1-L2 together. Found meter reads continuity when timer is in OFF position. Need to replace timer. Replaced timer and is now operating as designed. Called SAFTEY but there is no answer. Sent email with all notes and picture. Job complete"
We serviced a
KITCHENAID RANGE
Model WFE510S0AB0
Near Georgetown, Texas 78633
Tyler
Job Details:
03/20/2025
"Arrived on site for range needing infinite switch Wpw10434452. On arrival reconfirmed issue and installed part, then reassembled and tested the front left burner and found it working as designed, call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, Texas 78748
Brandon
Job Details:
03/20/2025
"Arrived on site for customer complaint of unit not starting or finishing cycles at times. I found intermittent control issues as well as pinched wire harness. I replaced control, harness, and clip. Unit tested good. Parts used w11643701, w11755726, w11513246"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC3
Near Killeen, Texas 76542
Jonathan M
Job Details:
03/20/2025
"Arrived on site for a washing machine that is still not starting cycles and is flashing an F7 E1 (basket speed fault) error code. I tested the unit and found the basket spinning, but grinding on something underneath. After canceling the cycle and lifting the washer, i found the cover shield grinding against the drive pulley. I found that the cover shield screws had become disconnected from the gear case due to the gear case holes being stripped.. i replaced the gear case, belt, and cam assembly and tested the unit. The unit began to work and operate as designed. Call complete. W11449840, W10721967, and WPW10006384.; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Killeen, Texas 76549
Jonathan M
Job Details:
03/20/2025
"Arrived on site for a washing machine that won't open the lid and is locked. Inspected unit and work area. The customer stated that the machine had not drained and that they were able to get the unit unlocked, but that it would not start a new cycle or drain out the water. I found an F9 E1 (long drain) error code flashing on the control. I gained access to the control and found an open line through the drain pump circuit. I gained access to the drain pump and found proper resistance, indicating an issue with the wire harness. I replaced the wire harness and tested the unit. The unit began to work and operate as designed. Call complete. W11643701."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Canyon Lake, Texas 78130
Andrew
Job Details:
03/20/2025
Arrived on site to test unit fornot washing. Found error f7e1(tachometer missing). Replaced actuator(W11481722) and completed diagnostics with no issues. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Leander, Texas 78641
Miguel
Job Details:
03/20/2025
"Arrived on site for washer not stopping. Keeps running for hours. Found f3e1, f1e1. Cleared codes. Blew threw pressure hose to ensure it wasn't kinked or clogged. It checks good. Was able to complete diagnostics with no further issues. Ordering main control. Office will call to schedule ; ordrng 1 W11607637 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Round Rock, Texas 78664
Daniel A
Job Details:
03/20/2025
Arrived on site to i stall previously diagnosed and ordered part. I replaced the door ice and reassembled and tested the dispenser. The dispenser is now operating as designed. No water leaks were observed at the end of service . W11678832
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4130ADS2
Near Austin, Texas 78732
James K
Job Details:
03/20/2025
"Arrived on site for vent motor not working. Upon arrival, checked original motor and found 10.5 ohms. Proceeded to replace W10910693 motor fan and ran as within spec. Unit is functioning as designed. Unit is vacant. No one available to sign"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, Texas 78726
Scott
Job Details:
03/20/2025
Arrived on site for washer not starting cycle . Ran diagnostics got 7-7 and 0-5. Errors . Motor would just hum in diagnostics. Replaced cap . Ran diagnostics test wash. Unit is now agitating and spinning . Deleted codes and did hard power reset . Ran quick wash all checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Killeen, Texas 76542
Jonathan M
Job Details:
03/20/2025
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the motor and found that the belt was completely dry and cracking causing the drive pulley to be stripped as well. I replaced the motor and used a belt and splutch assembly from truck stock. I tested the unit and found the unit working and operating as designed with no abnormal sounds present. Call complete. W11239857, W10721967, and W10890624.3z"
We serviced a
KITCHENAID RANGE
Model KFDC506JSS04
Near Georgetown, Texas 78628
Miguel
Job Details:
03/20/2025
Arrived on-site with buttons ordered. Unit is not installed or hooked up. Installed new buttons. Verified they are making proper contact. Call complete. W11241510. Vacant house. No signature
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM11
Near Georgetown, Texas 78626
Lou
Job Details:
03/20/2025
"Arrived on site to replace damaged refrigerator door. Upon arrival, I found the FC door was dented and removed and replaced the FC door and installed the nameplate and plug. Tested operation and unit is operating as designed. No water leaks observed during service, job completed. LW10638683, W10830982, W11178521"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near New Braunfels, Texas 78130
Andrey
Job Details:
03/20/2025
"Arrived on site to test unit for water leak, tested unit found door gasket not sealing properly causing water to drip from door, replaced gasket and tested, unit is now running as designed no leaks detected job complete installed W11725437"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS1
Near Driftwood, Texas 78619
Brandon
Job Details:
03/20/2025
"Arrived on site for customer complaint of unit not powering on. Found wiring that connects panel tonmain control was loose, I reconnected panel wires, unit tested."
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Burnet, Texas 78611
Wesley
Job Details:
03/20/2025
"Aerived onsitwnfor nuissance tripping. Established proper voltage and wiring is correct. Ut unit trips on start up. Replaced bake element and broil element and control during following of the procedures from service pointer w11390486. Unit is now operating properly without tripping. Safety closed at time of service. W11182108, W10856603, w11696067"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Temple, Texas 76501
Robert
Job Details:
03/20/2025
WFES3030RS0 Arrived on site for a range tripping breaker. On arrival client stated that when he tried baking on preheat range tripped breaker. Nuisance tripping parts have not been received office to reschedule for client. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3436RB00
Near Austin, Texas 78724
Joe Z
Job Details:
03/20/2025
Arrived on site for not making ice. Upon arrival inspected unit and container is empty. Did find ice cubes in mold. Found an ice cube stuck and cause shutoff arm to stay in off position. Removed ice cube and arm cane down. Unit then harvested and filled correctly. Unit is operating as designed. Job complete. No parts used
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Andice, Texas 78628
Brandon B
Job Details:
03/20/2025
Arrived on-site for washer not cycling. Found f7e1 code. Unit wouldn't agitate or spin. Installed actuator (w11481722) and capacitor (w11395618) cycled unit in factory diagnostics and quick wash and everything is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Manor, Texas 78653
Justin
Job Details:
03/20/2025
Arrived on site for unit not turning on. Upon inspection found moisture build up inside ui. Customer informed me they still have not had dryer vent cleaned out causing air flow restriction causing moisture inside ui. Called tech line to report Sr#7741181903 Nate. Tech line informed meet not to move forward with any repair today until customer can show proof they have had dryervent cleaned out. No parts used job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Austin, Texas 78757
Scott
Job Details:
03/20/2025
"Arrived on site ,replaced right door and nameplate on fridge . Door is sealing properly and not other issues found . No water leaks detected at time of service. MS said office is handling billing on this one for payment . . Job complete construction not on site to sign ticket"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB05
Near Temple, Texas 76502
Robert
Job Details:
03/20/2025
"WRT311FZDB05 Arrived on site for a refrigerator not cooling. On arrival verified issue product not cooling at all further inspection found compressor drawing. 0.86 amps but it's so hot to the touch. Spoke with my lead and he recommend for a sealed system repair. Ordering evaporator, compressor, access valve and uv drier. Two hour for sealed system repair office to reschedule for client returning parts just in case. No water line connected. ; ordrng 1 W11578004 (Evaporator) and 1 W11580057 (Compressor) and 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 S/Srepair (Two sealed system repair)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78724
Justin
Job Details:
03/20/2025
Arrived on site for unit constantly running. Replaced control on unit also checked pressure hose make sure no kinks blew into it. Tested unit after replacing control. Unit is now functioning properly and as designed to. No leaks present at this time job completed
We serviced a
WHIRLPOOL COOKTOP
Model WCGK5030PS00
Near Georgetown, Texas 78633
Brandon B
Job Details:
03/20/2025
Arrived on-site for burner not changing from medium to low. Checked burners for corrosion but they were all clean. Burners did go from low to high. Explained to customer that they are functioning as designed. No parts used.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS3
Near Austin, Texas 78732
James K
Job Details:
03/20/2025
"Arrived on site for unit flashing FAE4 diverter motor cannot find position. Upon arrival, code triggers right after unit is done filling. Proceeded to replace W11416362 pump&motor and still same issue. Proceeded to replace W11629912 control and now unit began to wash. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Austin, Texas 78750
Scott
Job Details:
03/20/2025
"Arrived on site for dishwasher not starting. Found unit will only blink when started is pressed . No error codes , dianostics wash test wouldn't start cycle . Ui console looked in good shape . Found latch had failed .replaced door latch .W11412299. Ran diagnostics and unit passed wash test . Started normal cycle couple times and unit responded and started cycle . No water leaks detected at time of service . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2
Near Austin, Texas 78703
James K
Job Details:
03/20/2025
"Arrived on site for unit not starting. Upon arrival, confirmed wash motor energizes but does not run. Proceeded to replace W11613479 motor and sump. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Round Rock, Texas 78665
Lou
Job Details:
03/20/2025
"Arrived on site to inspect refrigerator not cooling and front user interface not working. Upon further inspection, I found both compartments room temp and the UI not responding. I pulled the unit out to inspect the HV control and I found where the control had shorted out and had a burn mark. I tested voltage at the wall and got 122V. I removed and replaced the HV control and UI and tested the unit. Unit is operating as designed. Customer advised that there was a power outage recently which may have caused the control to short. No water leaks observed during service, job completed. W11566894, W11595219"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Austin, Texas 78750
Daniel A
Job Details:
03/20/2025
Found that RC evaporator fan not running was the cause of the fridge not cooling due to corroded wiring on the chassis side. Found that the sealed system was fully intact. Gc management will complete service not and saftey call.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Killeen, Texas 76549
Robert
Job Details:
03/20/2025
"WTW4850HW2 Arrived on site form pervious visit to install parts. I removed wash plate and found the hub damaged i replaced hub, screws, and retainer. I replaced suspension gearcase was and is in good condition no oil leaks at all . I calibrated and did a drain and spin worked great. I did a quick wash with clothes in it and product didn't shake violently no loud noises product works as it's designed no water leaks visible from main water supply."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Canyon Lake, Texas 78132
Luis
Job Details:
03/20/2025
"Arrived on site for loud noise. Found loud vibration noise from compressor and loud fan motor,replaced evaporator fan motor,adjusted compressor brackets and lines noise no longer present. No one available for signature. Wp2315549"
We serviced a
JENN-AIR OVEN
Model JGRP436HL05
Near Seguin, Texas 78155
Andrey
Job Details:
03/20/2025
"Arrived on site to test unit for not working properly, customer stated that there is no change between simmer low and simmer high and low, tested unit found all burners are activating properly and all simmer settings set to good level, called tech line to document, no further repairs are needed, unit is running as designed SR#7741184548, advised customer that no further repairs are recommended and can call customer service for any further concerns, at this time job complete no parts installed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Austin, Texas 78757
Justin
Job Details:
03/20/2025
Arrived on site to replace dented fridge door. Replaced door and tested. Unit is functioning properly and as designed job completed
We serviced a
KITCHENAID OVEN
Model KOED530PSS00
Near Georgetown, Texas 78628
Brandon B
Job Details:
03/20/2025
Arrived on-site for low cooling error. Found f8e0 code. Also found unit making a squeaking sound when in convection. Ordering W11617227 MOTOR-FANW11548753 FAN-CONVCT and a 2 man job for return visit. This is a double oven that's installed about 4 inches off the ground in the cabinet so the oven dolly is too high for 1 person to remove. Did not set date for next appointment. ; ordrng 1 2manjob and 1 W11617227 (Motor fan) and 1 W11548753 (Fan convct)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Georgetown, Texas 78633
Brandon B
Job Details:
03/20/2025
Arrived on-site to install ordered parts. Installed solenoid (wp2152713) and filterhousing(w11162041) unit is getting crushed and cubed ice.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Austin, Texas 78759
Scott
Job Details:
03/20/2025
Arrived on site for dishwasher making loud noise during wash cycle . Informed customer of out of warranty status and dianostics fee. Customer informed me they have extended warranty. Advised customer they need to go thru their extended warranty company. No work done . No money collected . Job complete
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near New Braunfels, Texas 78130
Andrew
Job Details:
03/20/2025
Arrived on site to test unit for time acting erratic. Replaced console(W11659257) and monitored time. Unit appears to be working as designed. Advised customer to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near New Braunfels, Texas 78130
Andrey
Job Details:
03/20/2025
"Arrived on site to test unit for broken dispenser, tested unit found broken dispenser, replaced and tested unit is now running as designed no leaks detected job complete installed W11705151"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVB02
Near Taylor, Texas 76574
David Z
Job Details:
03/20/2025
"Arrived on site to install previously diagnosed bimetal to resolve defrost issue. Removed rear panel and installed new bimetal. Checked heater while panel was off and found heater good. I did see thst the heater shield had started melting into the liner, and liner has taken on some water. Advised customer of findings, and added pictures in the event issue comes back or gets worse. Unit should be working as designed. Parts used- WPW10165425. Call completed."
We serviced a
WHIRLPOOL DISHWASHER
Model wdf332pams0
Near Austin, Texas 78748
Leonardo
Job Details:
03/20/2025
Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but water not circulating. Test motor and motor getting correct voltage but still not responding. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Liberty Hill, Texas 78642
Chris
Job Details:
03/20/2025
"Arrived onsite for unit cutting off mid cycle upon further inspection replaced ui ran test cycles unit is working as designed F3e2,f3e1,f6e1"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Georgetown, Texas 78633
Tyler
Job Details:
03/20/2025
Arrived on site for refrigerator making a rattling noise randomly through the day as well as when doors were open and shut per customer on arrival. Found on arrival the damper motor was failing and causing the noise ordering WPW10479155 damper and rescheduled customer for 03-24-25 to complete repairs. ; ordrng 1 WPW10479155 (Damper)
We serviced a
WHIRLPOOL OVEN
Model WFG535S0LS5
Near Leander, Texas 78641
Chris
Job Details:
03/20/2025
Arrived onsite for oven light not working upon further inspection found light bulb burned out replaced light assembly w11707255 unit is working as designed no gas leaks detected during service
We serviced a
WHIRLPOOL OVEN
Model WFC150M0JB0
Near Uhland, Texas 78640
Andrew
Job Details:
03/20/2025
Arrived on site and replaced terminal block(WPW10245259) and harness(W11616884). Unit is now working as designed. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near New Braunfels, Texas 78130
Luis
Job Details:
03/20/2025
"Arrived on site. Found evaporator thermistor hanging down,located clip under evaporator plate,removed clip installed thermistor to clip and secured to return line under evaporator plate. Ran diagnostic pump not sending power to valve,ran compressor test frost forming,ran a normal cycle pump would send power to valve under a normal cycle but not in diagnostic weak water flow,found discoloration on bin thermistor. Replaced recirculating pump,bin thermistor and valve,ran diagnostic all test passed. W10897719,w11542867,wpw10511923; used 1 W10897719 (Valve), 1 W11542867 (Pump), and 1 Wpw10511923 (Thermistor) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78727
Daniel A
Job Details:
03/20/2025
"Arrived on site to inspect washer running drain pump continuously. Upon further inspection, I found that the control had an internal failure, which was causing it to sense a full tub and activating the drain pump. I installed a new control provided by the customer. W11607637 I calibrated and tested the washer. The washer is now operating as designed. No water leaks observed during service. No one on site to sign"
We serviced a
WHIRLPOOL WASHER
Model WFP2715HW0
Near Belton, Texas 76513
Robert
Job Details:
03/20/2025
WFP2715HW0 Arrived on site for wrong pedestal . On arrival verified issue I uploaded photos of the issue. Washer is overlapping pedestal causing washer not function correctly. Washer needs the correct pedestal or it can cause future problems for washer and client. No water leaks visible from main water supply no parts needed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Temple, Texas 76504
Robert
Job Details:
03/20/2025
WMH31017HS10 Arrived on site for a otr microwave fan not working correctly. On arrival client said fan works good but it not venting correctly and he noticed after his roof was replaced. I checked venting and it was very weak. I removed microwave and the fan works great product is working as its designed. The issue is the ventilation to home client will be contacting home builder to address issue no parts used.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Temple, Texas 76504
Robert
Job Details:
03/20/2025
WFW560CHW4 Arrived on site for a washer making loud sounds. On arrival client stated that when washing and spinning product makes the loudest sounds. I ran diagnostic no error codes I ran a spin test still no sounds. Client stated the sounds only happens when a load is in the washer. I asked client to add some laundry. Then I ran quick wash and that's when i heard the loud noises it was the pedestal. I tightened the nuts on the legs and the other screws on the pedestal that were lose. The noises are definitely coming from the pedestal after tightening screws and nuts I didn't hear sounds . No parts used product works as it's designed no water leaks visible from main water.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Wimberley, Texas 78676
Brandon
Job Details:
03/20/2025
"Arrived on site for customer complaint of unit clicking and not cooling. I found failed start device, I replaced start device, plugged unit in, compressor started but was making a real loud noise and clicked off. I found compressor shorted to ground, ordering compressor, filter dryer, and access valve. Parts used w11524472; ordrng 1 W11557425 (Compressor) and 1 Cnote (SS tech) and 1 Cnote (2 hour job) and 1 Cnote (Lockring kit) and 1 Wpw10143759 (Filter drier) and 1 W11506635 (Access valve) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Elgin, Texas 78621
Joe Z
Job Details:
03/20/2025
"Arrived on site for making noise. Upon arrival, Customer states that the noise was continuously happening but has stopped the last day. Ran temperature test and get 0 in FC and 40 in RC. Ran diagnostics to force all components. All components operate correctly with no odd sounds. Inspected evaporator and have small amount of frost build up around fan area. Ran forced defrost and is operating correctly. Did find freezer over filled with product. Recommend less amount of food to allow correct airflow and to assist with airflow to evaporator.. Cannot duplicate noise issues at this time. Recommend if happens again for customer to get a video recording of noise to assist with diagnosis. Unit is currently operating as designed. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Elgin, Texas 78621
Joe Z
Job Details:
03/20/2025
"Arrived on site for leaking water. Upon arrival, Ran diagnostics and get error code F4-E3 wash motor not operating. inspected surrounding around unit and on floor and there are no damages due to water. Ran unit. Fill valve an drain pump are good. Found water dripping from wash motor. Found motor is rusted and not operating. Removed sump and motor and found leaking from pump. Replaced sump and motor W11613479. Test unit and is operating as designed. No leaks present. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS3
Near Lorena, Texas 76655
Sterling
Job Details:
03/20/2025
"On arrival, verify complaint of damage tub per previous diagnosis. Replace the tub and found further damage to the machine unit will need a new door panel outer as well as the rail on the right side for the top rack. After installing new tub confirmed, no leaks from the unit ordering. Door panel W11416374 and rack slider W11553484 reschedule for 3/26 . Installed W11409866; ordrng 1 W11553484 (Top rack slide right) and 1 W11416374 (Outer door panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Leander, Texas 78641
Brandon B
Job Details:
03/20/2025
Arrived on-site for unit not cycling. Found error code for motor. Installed motor (w11613479) cycled unit and everything is working as designed.
We serviced a
WHIRLPOOL FREEZER
Model WRS588FIHZ06
Near Austin, Texas 78717
Daniel A
Job Details:
03/20/2025
"Arrived on site to inspect the refrigerator, not cooling at all. Upon further inspection, I checked incoming voltage to the inverter and measured 120vac. I checked running voltage to inverter and measured 6.9VDC. I checked the windings on the compressor, and they measured good and no shorts measured on the leads to ground. I verified that the fans are running properly. The inverter has failed and is not running the compressor. I am ordering the inverter. Office to schedule return service. No water leaks were observed during service. ; ordrng 1 W11685134 (Inverter)"
We serviced a
KITCHENAID RANGE
Model KFED500EBS00
Near Austin, Texas 78735
Leonardo
Job Details:
03/20/2025
"Arrived on site to test the bottom oven, which was reported to be either not reaching temperature or taking too long to preheat. Pulled the unit out to check the ohms and continuity of the bake and broil elements; both tested good. Discovered that the upper connection to the broil element was not connected. Secured the connection and tested the unit by preheating the oven to 350?F. The oven successfully preheated to 350?F within 12 minutes. Verified the average temperature, which measured 357?F perfectly within the acceptable range. Job Complete."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Austin, Texas 78746
James K
Job Details:
03/20/2025
"Arrived on site do unit making a clanking noise. Upon arrival, customer stated the noise will occur during a heavier load. Proceeded to replace W10754448 clutch, W11195971 stator, W11260238 rotor, W10734521 slider and W11449841 gearcase. Tested unit and now unit is functioning as designed. No water leaks detected at this time"