Near Pflugerville, Texas 78660
Nathaniel B.
Job Details: 05/17/2018
Model MVWB765FW1, Arrived on call for on prior repair bezel broke off in lid lock, replaced bezel and lid lock and all checks good, no water leaks at time of call, call complete.
Near Pflugerville, Texas 78660
Nathaniel B.
Job Details: 05/17/2018
Model MVWB765FW1, Arrived on call for on prior repair bezel broke off in lid lock, replaced bezel and lid lock and all checks good, no water leaks at time of call, call complete.
Near Round Rock, Texas 78681
Nathaniel B.
Job Details: 05/17/2018
Model WRF954CIHZ00, Arrived on call for open wire in door for mullion heater, replaced left door and ui due to damaged, checked operation and all checks good, call complete, no water leaks at time of call, call complete.
Near Round Rock, Texas 78681
Nathaniel B.
Job Details: 05/17/2018
Model WRF954CIHZ00, Arrived on call for open wire in door for mullion heater, replaced left door and ui due to damaged, checked operation and all checks good, call complete, no water leaks at time of call, call complete.
Near Leander, Texas 78641
Lou
Job Details: 05/17/2018
arrived on site to install previously diagnosed and ordered part. Removed and replaced the drain pump and tested unit. Unit operated as designed. No water leaks observed during service.
Near Kyle, Texas 78640
Kevin
Job Details: 05/17/2018
Arrived on site and replaced drain hose and extension diagnosed on previous visit. Ran a diagnostic cycle and dishwasher is no longer leaking. No water leaks from connections at time of service, job complete.
Near Belton, Texas 76513
Dona
Job Details: 05/17/2018
Arrived on site for f9 e0 error, checked household voltage is correct from l1 to l2, l1 to neutral good l2 to neutral good. Unit is wired correctly at terminal block found k2 on control with chatter, popping with internal spark. Replaced control, verified temperatures to spec. Cooktop working correctly all parms check good.
Near Buda, Texas 78610
Brandon
Job Details: 05/17/2018
Arrived on site for unit frosting inside freezer section, found freezer door gasket not sealing, I adjusted the tracks inside freezer section, unit tested good. Water lines were dry at time of service.
Near Buda, Texas 78610
Kevin
Job Details: 05/16/2018
Arrived on site and inspected fabric softener fill cup, Standing water inside of cup is due to drain being raised an inch and a quarter above cup bottom. This is to allow softener to mix with water before being injected into washer. It does not have a drain other than this and remaining water is normal. No adjustment for replacement of parts is currently available to correct this and fabric softener valve cannot be deselected During any wash cycle. No water leaks At time of service. Job complete.
Near Copperas Cove, Texas 76522
Dona
Job Details: 05/16/2018
Arrived on site for no ice production, found ice maker motor seized, replaced ice maker unit is now producing ice and cycling. Called for water and started cycle. All water connections dry.
Near Copperas Cove, Texas 76522
Dona
Job Details: 05/16/2018
Arrived on site for no ice production, found ice maker motor seized, replaced ice maker unit is now producing ice and cycling. Called for water and started cycle. All water connections dry.
Near Copperas Cove, Texas 76522
Dona
Job Details: 05/16/2018
Arrived on site for no heat in cycle, found element is burned in half, replaced element, checked for leaks unit check good. Unit is now cycle with heater. All water connections dry.
Near Georgetown, Texas 78633
Mike C.
Job Details: 05/16/2018
Whirlpool oven GMC275PDS6 Arrived to find the off button does not cancel a heating cycle. Found user interface bad. Installed new user interface and checked operation, checked good.
Near Liberty Hill, Texas 78642
Lou
Job Details: 05/16/2018
arrived on site to inspect microwave control panel flashing in and out. The customer advised that the unit inside light would not come on when opening the door and the panel would read door. She also stated that the control panel would turn off and on while still plugged in and not in use. I removed and replaced the interlocks, switches and control. Tested unit and unit operated as designed. Job completed.
Near Round Rock, Texas 78665
Nathaniel B.
Job Details: 05/16/2018
Model KDTE254ESS2, Arrived on call for unit leaking from the bottom of the door, checked for error codes and got 5-1 which is door stuck open error, door switch check good, no oher error codes found, found customer is using to much soap customer is on water softner which packs are to much soap, gave customer instruction to start with 1 table spoon of liquid and then reduce to 1 teaspoon if still sudsing and set rinse aid to 1 being customer is on water softner, also customer must run hot water at sink before starting dishwasher., no water leaks at time of call, call complete, no parts needed, instructed customer that customer instructs are not covered, collected svc fee only 108.24
Near Round Rock, Texas 78665
Nathaniel B.
Job Details: 05/16/2018
Model KDTE254ESS2, Arrived on call for unit leaking from the bottom of the door, checked for error codes and got 5-1 which is door stuck open error, door switch check good, no oher error codes found, found customer is using to much soap customer is on water softner which packs are to much soap, gave customer instruction to start with 1 table spoon of liquid and then reduce to 1 teaspoon if still sudsing and set rinse aid to 1 being customer is on water softner, also customer must run hot water at sink before starting dishwasher., no water leaks at time of call, call complete, no parts needed, instructed customer that customer instructs are not covered, collected svc fee only 108.24
Near Killeen, Texas 76543
Dona
Job Details: 05/16/2018
rrived on site for door showing as open, will need to replace door switches and interlocks. Heavy noise on turntable motor, and driver. Replaced interlocks, switches, turntable motor and shaft, verified door is showing as closed and no noise on turntable now. All operations check good.
Near Austin, Texas 78749
Brandon
Job Details: 05/16/2018
Arrived on site for dishwasher not cleaning, found sump to be bad, I replaced sump, unit tested good. No leaks at time of service.
Near Round Rock, Texas 78681
Nathaniel B.
Job Details: 05/16/2018
Model WDT920SADM2, Arrived on call for dispenser door not opening to dispense soap, found that dispenser door is opening and closing as it should but piece of the dispenser housing is broken off, called customer, dispenser 104.92, svc/labor dw295 159.99 which =264.91 plus tax 21.86 which =286.77, customer approved est. replaced dispenser and ran diag. No water leaks after repair, call complete, office has card on file for the customer, office will collect full balance of 286.77, called office and spoke to sarah
Near Round Rock, Texas 78681
Nathaniel B.
Job Details: 05/16/2018
Model WDT920SADM2, Arrived on call for dispenser door not opening to dispense soap, found that dispenser door is opening and closing as it should but piece of the dispenser housing is broken off, called customer, dispenser 104.92, svc/labor dw295 159.99 which =264.91 plus tax 21.86 which =286.77, customer approved est. replaced dispenser and ran diag. No water leaks after repair, call complete, office has card on file for the customer, office will collect full balance of 286.77, called office and spoke to sarah
Near Killeen, Texas 76542
Dona
Job Details: 05/16/2018
Arrived on site for a mechanically open fill valve. Replaced fill valve verified no leaks, unit is agitating, draining, spinning. Water is shutting off not staying on. Customers household cold side on wall is dripping, customer is aware. All water connections dry. Collected 161.82 on card.
Near Bastrop, Texas 78602
Carlos G.
Job Details: 05/16/2018
ived onsite for customer compliant of noise issue. Found noise coming from cam switch. Normal wear and tear. Office to order parts for return visit and reschedule customer due to after hours.; ordrng 1 WP8181712 (NOZZLE) and 1 WP8183183 (LEVER) and 1 WP8183184 (CAM) and 1 WPW10161052 (CAM) and 1 WPW10352973 (SWITCH )
Near Austin, Texas 78749
Brandon
Job Details: 05/16/2018
Arrived on site for long drain error code, found a clog in the filter of the drain pump, I cleared the filter, unit tested good. Collected 162.36 on cc
Near Cedar Park, Texas 78613
Lou
Job Details: 05/16/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the water inlet valve. Tested unit and unit tested good. No water leaks observed during service. Job completed.
Near Austin, Texas 78732
Paul
Job Details: 05/16/2018
KitchenAid Oven Model KODE500ESS02. Arrived onsite for the oven with a broken glass in the upper door. I replaced the window pack that was found defective on the previous visit. I vacuumed up all of the broken glass. Call complete.
Near Austin, Texas 78732
Paul
Job Details: 05/16/2018
Near Round Rock, Texas 78681
Nathaniel B.
Job Details: 05/16/2018
Model MVWX655DW0, Arrived on call for unit does not complete cycle, checked for error codes and got f8 e1 which is for a long fill no fill which was the only error, found water turned off on cold completely and hot water was only turned on 1/4 inch turn, turned hot and cold water on and ran auto test and know unit is filling properly on hot and cold water and it ran all test checked good,, no water leaks at time of call, only charged customer svc/ fee of 99.99 plus tax 8.25 which = 108.24, no water leaks at time of call, call complete.
Near Round Rock, Texas 78681
Nathaniel B.
Job Details: 05/16/2018
Model MVWX655DW0, Arrived on call for unit does not complete cycle, checked for error codes and got f8 e1 which is for a long fill no fill which was the only error, found water turned off on cold completely and hot water was only turned on 1/4 inch turn, turned hot and cold water on and ran auto test and know unit is filling properly on hot and cold water and it ran all test checked good,, no water leaks at time of call, only charged customer svc/ fee of 99.99 plus tax 8.25 which = 108.24, no water leaks at time of call, call complete.
Near Belton, Texas 76513
Mike G.
Job Details: 05/16/2018
KUDT03FTSS0, Arrived on site to install new bi-metal and checked unit after repair and unit is now powering on and unit is filling washing and draining checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Belton, Texas 76513
Mike G.
Job Details: 05/16/2018
KUDT03FTSS0, Arrived on site to install new bi-metal and checked unit after repair and unit is now powering on and unit is filling washing and draining checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Cedar Park, Texas 78613
Lou
Job Details: 05/16/2018
arrived on site to inspect washer vibration. Customer advised that the unit was "walking" while spinning. Upon further inspection, I found that the feet were not set properly and the unit was not center. I set the feet centering the basket/chassis and tested the unit. Unit tested good. No water leaks observed during service.
Near Austin, Texas 78746
Kevin
Job Details: 05/16/2018
Arrived on site and found stop is missing, after replacing all function has returned to dishwasher. No water leaks from connections at time of service, job complete.
Near Round Rock, Texas 78664
Nathaniel B.
Job Details: 05/16/2018
Model ADB1400AGW1, Arrived on call for lights on control work but all it does is hmmm when starts cycle, found no water going to the unit valve is humming but no water to valve , removed the supply hose from dishwasher and not getting any water from the shut off under sink, customer will need to contact land lord to have plumber replace shut off under sink, no parts needed, call complete.
Near Round Rock, Texas 78664
Nathaniel B.
Job Details: 05/16/2018
Model ADB1400AGW1, Arrived on call for lights on control work but all it does is hmmm when starts cycle, found no water going to the unit valve is humming but no water to valve , removed the supply hose from dishwasher and not getting any water from the shut off under sink, customer will need to contact land lord to have plumber replace shut off under sink, no parts needed, call complete.
Near Cedar Park, Texas 78613
Lou
Job Details: 05/16/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the wiring harness, control, control panel and inner door pad. Placed unit in diagnostic mode and tested and the unlit motor did not engage and showed error code 6/4. Office to order sump/motor assembly and float switch and scheduled return service for 05/21/18 JA. No water leaks observed during service.
Near Pflugerville, Texas 78660
Carlos G.
Job Details: 05/16/2018
Arrived onsite for customer compliant of not washing. Checked components and found a faulty sump. Removed and replaced sump assembly. Ran test cycle and all checks ok now. No water leaks present after service. Job complete.
Near Austin, Texas 78741
Joseph C.
Job Details: 05/16/2018
WMH32519FB1 microwave Arrived on site for “led display is blank and intermittently operable” complaint. Inspected unit and determined that control and display boards have malfunctioned. Removed and replaced control and display boards. Tested unit. Unit is performing as designed.
Near Pflugerville, Texas 78660
Nathaniel B.
Job Details: 05/16/2018
Model WDT720PADM2, Arrived on call for upper rack stops falling off still after replacing stops, will order top rack tracks and stops, skyped office parts and talked to jordan and will reschedule for 5/21/18
Near Pflugerville, Texas 78660
Nathaniel B.
Job Details: 05/16/2018
Model WDT720PADM2, Arrived on call for upper rack stops falling off still after replacing stops, will order top rack tracks and stops, skyped office parts and talked to jordan and will reschedule for 5/21/18
Near Austin, Texas 78741
Joseph C.
Job Details: 05/16/2018
WMH32519FS1 microwave Arrived on site for “led display is blank and intermittently operable” complaint. Inspected unit and determined that control and display boards have malfunctioned. Removed and replaced control and display boards. Tested unit. Unit is performing as designed.
Near Seguin, Texas 78155
Connor M.
Job Details: 05/16/2018
KSEG950ESS0 kitchenaid range Installed console and tested unit. Unit working properly.
Near Pflugerville, Texas 78660
Nathaniel B.
Job Details: 05/16/2018
Model G7CE3034XS00, Autho. Werrs00epl1, Arrived on call for cooktop bubbling up and 1 knob needs to be replaced, , will order glass cook top and 2 knobs for left rear burner knob and left front knob, skyped office parts and talked to jordan and will reschedule for 5/21/18
Near Pflugerville, Texas 78660
Nathaniel B.
Job Details: 05/16/2018
Model G7CE3034XS00, Autho. Werrs00epl1, Arrived on call for cooktop bubbling up and 1 knob needs to be replaced, , will order glass cook top and 2 knobs for left rear burner knob and left front knob, skyped office parts and talked to jordan and will reschedule for 5/21/18
Near Georgetown, Texas 78626
Mike C.
Job Details: 05/16/2018
Kitchen Aid Range KGRS505XSS05 Arrived to check upper oven for not heating. Found bake ignitor bad. Installed new bake ignitor and checked operation, checked good. Ignitor $83.35 - CO270 $159.99
Near Austin, Texas 78757
Cliff
Job Details: 05/16/2018
Frigidaire dishwasher FGHD2433KF1. Arrived on site to diagnose a dishwasher that is giving error codes and not starting the cycle. Tested unit and found vent assembly not operating properly causing unit not to start. Replaced vent assembly and tested unit. Found all his functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, Texas 78660
Carlos G.
Job Details: 05/16/2018
16:16, 6-4, 10-3 codes stored. The ui is missing the led for the cancel button. At an attepted test mode, the unit will start to fill and then beep a long tone after a few seconds and shut off all of the leds. I found the vent fan is shorted and causes the unit to reset. Office to order p/n WPW10469574 vent assy and p/n WPW10481144 ui. No leaks observed during serv
Near Austin, Texas 78749
Luis
Job Details: 05/16/2018
Refrigerator-replaced faulty icemaker
Near Hutto, Texas 78634
Nathaniel B.
Job Details: 05/16/2018
Model WFG540H0ES1, Arrived on call for gas smell from range, found small leak at supply gas line connection at wall with soap leak detector loosened connection and retightened it and rechecked all connections with soap bubble leak detector and no gas leaks after tightening connection at wall, instructed customer if smelling gas to turn off gas at shut off under cabinet. Preheated oven and found a hard strong smell but it was not a gas smell it is due to enamel in oven has not been cured instructed customer to preheat oven to 500 degrees and run fo about 1 hour and then let it cool to cure enamel in oven, found no smell of gas from top burner with them shut off, all checks good, call complete
Near Hutto, Texas 78634
Nathaniel B.
Job Details: 05/16/2018
Model WFG540H0ES1, Arrived on call for gas smell from range, found small leak at supply gas line connection at wall with soap leak detector loosened connection and retightened it and rechecked all connections with soap bubble leak detector and no gas leaks after tightening connection at wall, instructed customer if smelling gas to turn off gas at shut off under cabinet. Preheated oven and found a hard strong smell but it was not a gas smell it is due to enamel in oven has not been cured instructed customer to preheat oven to 500 degrees and run fo about 1 hour and then let it cool to cure enamel in oven, found no smell of gas from top burner with them shut off, all checks good, call complete
Near Temple, Texas 76504
Mike G.
Job Details: 05/16/2018
MEDE300VF0, Arrived on site for unit will not start checked unit and found that element is good and fuse and cutoff checked good and found that unit has F01 error code Primary Control Failure unit will need control replaced checked and cleaned out all lent found from unit, ordering part per JA r/s next apt for 5/18/18
Near Temple, Texas 76504
Mike G.
Job Details: 05/16/2018
MEDE300VF0, Arrived on site for unit will not start checked unit and found that element is good and fuse and cutoff checked good and found that unit has F01 error code Primary Control Failure unit will need control replaced checked and cleaned out all lent found from unit, ordering part per JA r/s next apt for 5/18/18
Near Harker Heights, Texas 76548
Dona
Job Details: 05/16/2018
Arrived on site for broken door latch and door surrounding, replaced handle and door surround. Verified operations, unit checks good.
Near Austin, Texas 78759
Cliff
Job Details: 05/16/2018
Kitchenaid oven KEBS109BSS00. Arrived on site to diagnose and oven with broken door glass. Tested unit and found exterior glass for oven door broken. Replaced door glass and name badge on unit. Tested unit and found all is functioning properly at this time.
Near Cedar Park, Texas 78613
Lou
Job Details: 05/16/2018
arrived on site to inspect water not coming on in Dishwasher. Upon further inspection, I placed the unit in diagnostic mode and found that the water supply was not on. Turned the water on and the unit began to fill. Diagnostics completed and no error codes found. Advised customer of my findings and instructed them on soap use and care for the unit. No water leaks observed during service.
Near Austin, Texas 78744
Daniel A.
Job Details: 05/16/2018
WRF736SDAM14 Excessive noise/vibration from freezer. Checked refrigerator evaporator motor. Normal. Condenser fan motor normal. Support and retainer grommet for freezer fan motor not seated properly. Corrected support grommet for fan motor. Normal operation after service
Near Round Rock, Texas 78665
Nathaniel B.
Job Details: 05/16/2018
Model WRS325FDAM04, Unit has a 1 year extended warranty through builder, fridge came with the home, Arrived on call for none of the interior lights work, found 123 ac volts to led flat from yellow to white but light not coming on so replaced led flat and interior lights came on but freezer led had some led not working so replaced led in freezer all lights are working know 1 of the led taprd was not used that was preordered, all checks good, no water leaks at time of call, call complete.
Near Round Rock, Texas 78665
Nathaniel B.
Job Details: 05/16/2018
Model WRS325FDAM04, Unit has a 1 year extended warranty through builder, fridge came with the home, Arrived on call for none of the interior lights work, found 123 ac volts to led flat from yellow to white but light not coming on so replaced led flat and interior lights came on but freezer led had some led not working so replaced led in freezer all lights are working know 1 of the led taprd was not used that was preordered, all checks good, no water leaks at time of call, call complete.
Near Manchaca, Texas 78652
Luis
Job Details: 05/16/2018
Refrigerator-replaced main control and fan motor
Near Belton, Texas 76513
Dona
Job Details: 05/16/2018
Arrived on site for unit leaking, found rat has chewed through hoses, wiring harness and sump is leaking. Will need hoses, harness, and sump Hose-23.38/hose-45.46/ hose-52.11/ harness-145.88/sump 233.24 labor is 234.99 total of 795.70. Customer does not want to repair at this time. Water connections are dry. Collected 108.24 in check for diagnosis.
Near Temple, Texas 76502
Mike G.
Job Details: 05/16/2018
WRF992FIFM00, Arrived on site to install pressure regulator on unit and tested unit after repair and unit is now disp water with no issues checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Temple, Texas 76502
Mike G.
Job Details: 05/16/2018
WRF992FIFM00, Arrived on site to install pressure regulator on unit and tested unit after repair and unit is now disp water with no issues checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Leander, Texas 78641
Lou
Job Details: 05/16/2018
arrived on site to inspect washer not turning on. Customer advised that they turned the unit on and approximately three seconds later the unit turned off and would not come back on. Customer unplugged the unit and plugged it back in and the unit came on. I ran the unit in diagnostics and the unit would shut off. I removed replaced the control me tested the unit. Unit operated as designed. No water leaks observed during service.
Near Round Rock, Texas 78665
Nathaniel B.
Job Details: 05/16/2018
Model WFG505M0BS3, Arrived on call for interior oven light does not always work, found bad contact in light socket and has 123 ac volts to light bulb but light is still not coming on, customer to purchase new light bulb, call complete.
Near Round Rock, Texas 78665
Nathaniel B.
Job Details: 05/16/2018
Model WFG505M0BS3, Arrived on call for interior oven light does not always work, found bad contact in light socket and has 123 ac volts to light bulb but light is still not coming on, customer to purchase new light bulb, call complete.
Near Temple, Texas 76502
Dona
Job Details: 05/16/2018
Arrived on site for ice not producing in ff door section, noise in fridge. Found ice build up on rear ff evaporator, also found error BF in diagnostics showing ice bin is full. Bail arm on icemaker is showing ice box is full when it isn't. Will need to replace ff evap cover, hv control and icemaker upon return. Customer will defrost unit prior to technician return Sarah assisted with reschedule and parts. 5/21 all water connections dry.
Near Round Rock, Texas 78681
Lou
Job Details: 05/15/2018
arrived on site to inspect drying not heating. Upon further inspection, I found that the element was not working. I verified ohms at the element and then found that the connection wire was badly damaged and will need to be replaced. Also found that the connector on the element was damaged as well from the wiring harness burning out. I inspected the control and found that the start button housing was broken and duct tape was being used to hold it in place. Office to order wiring harness and start device and schedule return service. I will return with pre-diagnosed parts except for the door switch.No lint observed during service.
Near Temple, Texas 76502
Dona
Job Details: 05/15/2018
Arrived on site for no cool, found open start device. Start device-114.00 Capacitor on relay-81.48 Labor199.99 total is 428.10. Customer is not sure if they want to fix at this time. Have left quote. All water connections dry.
Near Temple, Texas 76502
Dona
Job Details: 05/15/2018
Arrived on site for no cool, found open start device. Start device-114.00 Capacitor on relay-81.48 Labor199.99 total is 428.10. Customer is not sure if they want to fix at this time. Have left quote. All water connections dry.
Near Hutto, Texas 78634
Nathaniel B.
Job Details: 05/15/2018
Model WED4815EW1, Arrived on call for timer not advancing stuck on 40 min forever, ran cycle and ran it for 5 min and no movement from timer, installed timer, checked operation and all checks good timer is advancing, call complete.
Near Hutto, Texas 78634
Nathaniel B.
Job Details: 05/15/2018
Model WED4815EW1, Arrived on call for timer not advancing stuck on 40 min forever, ran cycle and ran it for 5 min and no movement from timer, installed timer, checked operation and all checks good timer is advancing, call complete.
Near Round Rock, Texas 78681
Lou
Job Details: 05/15/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced both tracks and installed new stops. Tested unit and unit tested good. No water leaks observed during service.
Near Round Rock, Texas 78681
Lou
Job Details: 05/15/2018
Near Round Rock, Texas 78665
Nathaniel B.
Job Details: 05/15/2018
Model WDF520PADB7 ,Arrived on call for dishes not drying, found no error codes but heater is not coming on has 123 ac volts to element but not heating amp draw on black wire at front of dishwasher was less than 2 amps when on heat cycle, being that error code did not show will use control on return and element will order it, Skyped office parts and talked to sarah and will reschedule for 5/18/18
Near Round Rock, Texas 78665
Nathaniel B.
Job Details: 05/15/2018
Model WDF520PADB7 ,Arrived on call for dishes not drying, found no error codes but heater is not coming on has 123 ac volts to element but not heating amp draw on black wire at front of dishwasher was less than 2 amps when on heat cycle, being that error code did not show will use control on return and element will order it, Skyped office parts and talked to sarah and will reschedule for 5/18/18
Near Round Rock, Texas 78665
Nathaniel B.
Job Details: 05/15/2018
Model WDF520PADB7, Arrived on call for dishes not drying, found no error codes but heater is not coming on has 123 ac volts to element but not heating amp draw on black wire at front of dishwasher was less than 2 amps when on heat cycle, being that error code did not show will use control on return and element will order it, Skyped office parts and talked to sarah and will reschedule for 5/18/18
Near Round Rock, Texas 78665
Nathaniel B.
Job Details: 05/15/2018
Model WDF520PADB7, Arrived on call for dishes not drying, found no error codes but heater is not coming on has 123 ac volts to element but not heating amp draw on black wire at front of dishwasher was less than 2 amps when on heat cycle, being that error code did not show will use control on return and element will order it, Skyped office parts and talked to sarah and will reschedule for 5/18/18
Near Belton, Texas 76513
Dona
Job Details: 05/15/2018
Arrived on site to replace diode and capacitor that were burnt. Replaced both and verified operations 3 times. Unit is working properly and heating well.
Near Belton, Texas 76513
Dona
Job Details: 05/15/2018
Arrived on site for no stop or start button working, replaced control membrane that was not making contact on that strip. Verified operations. Unit checks good.
Near Leander, Texas 78641
Lou
Job Details: 05/15/2018
Arrived on site to inspect damaged legs on dryer. Upon further inspection, I found that the units feet were not properly installed and when the unit was leaned forward and backward to install the legs and when it was put into place the legs bent causing the cabinet to housing to bend. The legs were were broken inside the unit. Also, I found that the as line was not properly connected when removing to install cabinet feet. I removed and replaced the cabinet and adjusted the feet to the proper height and centered the unit. I reconnected the gas line and tested with liquid detector and found no leaks. Tested the unit and the unit operated as designed. The unit will need a vent hose clamp at the back of the unit and customer
Near Leander, Texas 78641
Lou
Job Details: 05/15/2018
arrived on site to inspect range oven not working. Upon further inspection, I found that the unit control was showing F9 error code. I verified voltage in to the unit and attempted to place the unit in diagnostic mode but the control is bad. Office to order control-black and scheduled return service for 05/18/18 SW.
Near Leander, Texas 78641
Lou
Job Details: 05/15/2018
arrived on site to inspect condensation and ice buildup in fc section of unit. Upon further inspection, I found that the rc door was open approximately 1/4 inch and was allowing warm air into the fc chamber. I removed the door and shelves to find ice buildup on the lower portion of the Evap cover blocking the fc door from closing/securing. There was condensation on the top, sides, and bottom of fc chamber along with some ice buildup on the bottom. I used my steamer to defrost the ice buildup and checked the Evap cover and fan and both were good. I tested both ice makers in diagnostics through code 120 and 121. Both units operated as designed. No water leaks observed during service.
Near Bastrop, Texas 78602
Carlos G.
Job Details: 05/15/2018
Arrived onsite to replace parts from prior visit. Removed and replaced drum, dryer kit, element. Ran test cycle and all checks ok now. Job complete.
Near Round Rock, Texas 78664
Nathaniel B.
Job Details: 05/15/2018
Model MSD2651HEW, Arrived on call for icemaker ice cubes are to large and not able to dispense ice, icemaker did not over fill so valve is not needed no ice buildup in fill tube to ice maker water in floor that froze prior was due to drain was frozen, installed icemaker , customer to dump first batch of ice and then use from then on , instructed customer ice cubes will be smaller in thickness which is normal., no water leaks at time of call, call complete.
Near Round Rock, Texas 78664
Nathaniel B.
Job Details: 05/15/2018
Model MSD2651HEW, Arrived on call for icemaker ice cubes are to large and not able to dispense ice, icemaker did not over fill so valve is not needed no ice buildup in fill tube to ice maker water in floor that froze prior was due to drain was frozen, installed icemaker , customer to dump first batch of ice and then use from then on , instructed customer ice cubes will be smaller in thickness which is normal., no water leaks at time of call, call complete.
Near New Braunfels, Texas 78132
Connor M.
Job Details: 05/15/2018
MED9700SB0 maytag dryer Arrived on site to install rollers for repair. Installed both rollers at rear of unit as one had fallen off completely causing other roller to deform severly. Removed excess lint caused by large gap between drum and bulkhead. Unit working properly. Instruct on proper venting and fire hazard.
Near Austin, Texas 78727
Cliff
Job Details: 05/15/2018
Kitchenaid refrigerator KBFA20ERSS01. Arrived on site to diagnose a refrigerator that is not cooling properly. Found damper motor for fresh food section worn out due to normal wear and tear. Replaced damper assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Killeen, Texas 76542
Dona
Job Details: 05/15/2018
SR#7721997506 arrived on site for customer complaint that unit is not washing her clothing, found unit is filling to specifications, washing to specifications, unit is filling to top of washplate on normal cycle using auto sensing. On deep water wash unit is producing at least 2 inches more water depth. Checked standpipe is no more than 6 inches in wall. Watched agitation with clothing washplate is moving clothing from top to bottom as designed. No error codes. Unit is filling at correct timing and depth. All water connections dry. Customer is unsatisfied with operations of machine. Customer started using excessive language, hitting walls with her fist, customer opened door, tech turned machine off and left home.
Near Georgetown, Texas 78626
Mike C.
Job Details: 05/15/2018
Kitchen Aid dishwasher KDTE104DSS0 Arrived to find door not closing. Found the left hinge had come out of the hinge pin. Reset hinge onto pin and checked operation, checked good with no water leaks. DW380 $199.99
Near Austin, Texas 78723
Joseph C.
Job Details: 05/15/2018
WTW7000DW0 Arrived on site for “hole in agitator and clothing is getting stuck” complaint. Inspected unit and found hole in washplate. Hot water was turned off. Hot water being off generated an F08E02 error code. Turned on hot water and removed and replaced washplate. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near New Braunfels, Texas 78132
Connor M.
Job Details: 05/15/2018
WRX988SIBM00 whirlpool refrigerator Arrived on site to install parts for return. Installed adapter kit, and sealed fill tube opening at back of unit. Unit working properly, no leaks detected.
Near Georgetown, Texas 78628
Mike C.
Job Details: 05/15/2018
Kitchen Aid Refrigerator KSSC48QTS02 Arrived and installed new ice door motor and door. Checked operation and unit checks good with no water leaks.
Near New Braunfels, Texas 78132
Connor M.
Job Details: 05/15/2018
WRF767SDEM01 whirlpool refrigerator Arrived on site to test unit for temps too high in ff compartment. Fiund evap severly frosted over. Will need to defrost for 24 hours before repair to avoid damaging evap. Sw approved 5/17. Will need to replace harness and perform proper service pointer.
Near Austin, Texas 78723
Joseph C.
Job Details: 05/15/2018
WFW92HEFC0 Arrived on site for “F08E02 error code” complaint. Inspected unit and found expansion board and dispenser motor to be faulty. Removed and replaced board and motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Lampasas, Texas 76550
Dona
Job Details: 05/15/2018
Arrived on site for no ice production, previous tech replaced control that had burned and taken out ice maker and dispenser, replaced ice maker, verified unit is filling and starting ice production, all water connections dry.
Near New Braunfels, Texas 78132
Connor M.
Job Details: 05/15/2018
WDT920SADM3 whirlpool dishwasher Arrived on site to test unit for not drying dishes well. Found rinse aid dispenser has never been used. Confirmed heater operation and instruct on proper use. No leaks detected.
Near Austin, Texas 78737
Brandon
Job Details: 05/15/2018
Arrived on site for unit not heating, I found bad element, I replaced heating element unit tested good. Vent was clear at time of service.
Near Bee Cave, Texas 78738
Kevin
Job Details: 05/15/2018
Dryer is stacked on top of washer, floor is also made of decking and is uneven. Arrived on site and set washer into diagnostic cycle and found saved code F9 E2, ran a diagnostic cycle and all functions progressed properly. Removed lower panel and found debris in drain catch, after reassembling ran a diagnostic cycle again and all functions still operating properly. Could not duplicate cause of error code but if situation happens Again will need to bring back main harness, control board, and drain pump. No leaks from connections at time of service, job complete
Near New Braunfels, Texas 78130
Connor M.
Job Details: 05/15/2018
UXT4030ADB2 whirlpool vent hood Arrived on site to test unit for not moving air when turned on. Found fan not reaching proper speeds with correct voltage. Replaced fan and tested unit. Unit working properly.
Near New Braunfels, Texas 78130
Connor M.
Job Details: 05/15/2018
MDB8959SFZ4 maytag washer Arri ed on site to test unit for leaking during use. Found condensation on top outsid eof unit, pink residue all over unit. No components leaking. Unable to duplicate issue. Water is most apparent on left side. Ordering gasket and left hinge. Customer needs 12-3 on thursday. If unable to schedule properly please contact customer.
Near Round Rock, Texas 78681
Cliff
Job Details: 05/15/2018
Whirlpool refrigerator GI5FSAXVY01. Arrived on site to replace start device for refrigerator compressor. Replaced part and tested unit. Found all is functioning properly at this time. Unit was not hooked up to water at time of service.