Service History 2043 - Appliance Express

Near Wimberley, Texas 78676

Connor M.

Job Details: 03/12/2018

KSSC48FMS00 kitchenaid refrigerator Arriived on site to test unit for noise coming from fresh food compartment. Found return air baffel in bottom of unit failing in open position. Will need to replace. Part shows to be unavilable. Ordering for research.

Near Austin, Texas 78759

Scott

Job Details: 03/12/2018

Near Austin, Texas 78759

Scott

Job Details: 03/12/2018

Amana washer , knocking noise

Near Austin, Texas 78704

Luis

Job Details: 03/12/2018

Wine cooler-KUWR204ESB00-adjusted condenser and housing

Near Canyon Lake, Texas 78133

Kevin

Job Details: 03/12/2018

3/12/18 9:44: KB there 3/12 MON, 9:04 to 9:33, Arrived on site and found right front burner outer ring is not heating, replaced Element and all function has returned. No more repair is required at this time, job complete.; Cllctd $184.01 Check # 447, Job Cmpltd, snapped 1 QuickPics WEE745H0FS0

Near Canyon Lake, Texas 78133

Kevin

Job Details: 03/12/2018

3/12/18 8:47: KB there 3/12 MON, 8:10 to 8:40, Arrived on site and replaced console diagnosed on previous visit, after replacement ran a diagnostic cycle and confirmed all functions are operating properly. No water leaks from connections at time of service, collected remaining balance for console.; Job Cmpltd

Near Austin, Texas 78728

Cliff

Job Details: 03/12/2018

Whirlpool oven WOC54EC0AS04. Arrived on site to diagnose an oven with a dented door. Found door dented on the lower center of stainless panels. Replaced outer panel for oven door and tested unit. Found all is functioning properly at this time.

Near Canyon Lake, Texas 78133

Kevin

Job Details: 03/12/2018

WDT970SAHV0

Near Killeen, Texas 76549

Steve C.

Job Details: 03/12/2018

Near San Marcos, Texas 78666

Connor M.

Job Details: 03/12/2018

MEDB855DC4 maytag dryer Arrived on site to test unit for not starting. Found customer pushing button too hard not allowing command to be read. Instruct on proper use. Made aware of proper venting and fire hazard.

Near San Marcos, Texas 78666

Connor M.

Job Details: 03/12/2018

MVWB855DC3 maytag washer Arrived on site to test unit for not starting. Found customer pushing button too hard not allowing button to read command. Instruct on proper use. No leaks detected.

Near Georgetown, Texas 78633

Mike C.

Job Details: 03/12/2018

Maytag Dryer SDE3606AYW Arrived to check unit for no operation. Found the L2 wire in the wall outlet was loose. Made a good connection and found unit to check good. Collecting service fee of $99.99

Near Austin, Texas 78728

Cliff

Job Details: 03/12/2018

Whirlpool microwave WMH78019HZ0. Arrived on site to replace door for microwave. Replaced door and tested unit. Found all is functioning properly at this time.

Near Austin, Texas 78728

Cliff

Job Details: 03/12/2018

Arrived on site toReplace door for microwave. Replaced microwave door and tested unit. Found all is functioning properly at this time.

Near Austin, Texas 78727

Jerry C.

Job Details: 03/12/2018

WMH73521CS6 Arrived on site for a open/close door issue. Tested unit and could not duplicate the issue. I inspected the switch and found it burnt out. I removed/replaced all interlocks and switches and tested unit. Unit operated as designed.

Near New Braunfels, Texas 78132

Connor M.

Job Details: 03/12/2018

WRX735SDHZ00 whirlpool refrigerator Arrived on site to repair unit for noise. Placed perma gum in necessary spots. Unit working properly, no leaks detected.

Near Georgetown, Texas 78633

Thomas L.

Job Details: 03/12/2018

Arrived on site for microwave not heating, found no power getting to magnetron, I am ordering control boards and t-stat. Unit was pulling only 1.6 amps. Two man job. $274.99 total for labor cost.

Near Jarrell, Texas 76537

Dona

Job Details: 03/09/2018

Replaced drain tube that was clogged off. Found icemaker not cycling. Replaced ice maker. Allowed defrost during tube change for ice that was stuck on cavity. Dried all water below. Verified operations, checked all water connections dry. All temps check good.

Near Austin, Texas 78748

Connor M.

Job Details: 03/09/2018

WRV986FDEM01 whirlpool refrigerator Arrived on site to install part for repair. Per senior tech replaced pantry control only. Unit working properly, no leaks detected. If issue continues please send all boards originally ordered.

Near Austin, Texas 78748

Connor M.

Job Details: 03/09/2018

WRS325FDAM04 whirlpool refrigerator Installed freezer door due to large dent. Unit working properly. No leaks detected.

Near Austin, Texas 78748

Connor M.

Job Details: 03/09/2018

WRS325FDAM04 whirlpool refrigerator Arrived on site to install door for damage. Replaced and tested unit. Unit working properly. No leaks detected.

Near Salado, Texas 76571

Dona

Job Details: 03/09/2018

Arrived on site for water dripping from ice chute door, found door chute not closing fully. Replaced, verified operations all check ok. All water connections dry.

Near Bertram, Texas 78605

Thomas L.

Job Details: 03/09/2018

Arrived on site for dishwasher giving error code f2e2, removed door panel found miscommunication between UIB and main control board with corroded wire harness. Replaced both UIB and main control board, unit tested good. All water connections were dry.

Near Austin, Texas 78739

Connor M.

Job Details: 03/09/2018

JS48SSDUDE01 jennair refrigerator Arrived on site to test unit for freezer door popping when closing. Attempted to remove cover panel at top of unit but with a considerable amount of force was unable to due to unit being squeezed into a cavity that is too small. Unable to remove unit for service. Informed customer of the issue and recommended they contact the builder. Did not service, no leaks detected.

Near Salado, Texas 76571

Dona

Job Details: 03/09/2018

Arrived on site for water dripping from ice chute door, found door chute not closing fully. Replaced, verified operations all check ok. All water connections dry.

Near Blanco, Texas 78606

Connor M.

Job Details: 03/09/2018

JFC2290REP00 jennair refrigerator Installed name plate and shleves. Unit working properly, no leaks detected.

Near Belton, Texas 76513

Dona

Job Details: 03/09/2018

Arrived on site for water leakage from door, replaced worn door seal, verified unit level. Monitored for any leakage after new door seal, no water leakage. All water connections dry. All parms check correctly.

Near Belton, Texas 76513

Mike G.

Job Details: 03/09/2018

MEDX6STBW0, Arrived on site for unit not starting or heating checked unit and found that the element has grounded out and shorted out the fuse and cutoff switch and all will need to be replaced to repair ordering parts checked and cleaned out all lent found from unit per KC r/s next apt for 3/12/18

Near Belton, Texas 76513

Mike G.

Job Details: 03/09/2018

Near Temple, Texas 76501

Dona

Job Details: 03/09/2018

Arrived on site for no operation on burners, found cord is damaged will need replaced, found customer had lifted top of unit, two of the four coil burners are broken, all four burner receptacles are charred and will need to be replaced. All four burners will need to be replaced. All four switches will need to be replaced. This is not normal wear and tear or product failure. Customer lifted top and has completely separated frame. Spoke with whirlpool tech line Ref#7721463267 Customer paid cash 108.24 For service fee.

Near Salado, Texas 76571

Dona

Job Details: 03/08/2018

Arrived on site for bad door seal, replaced, all ops check ok. Dryer vent clear.

Near Georgetown, Texas 78633

Thomas L.

Job Details: 03/08/2018

Arrived on site for oven giving error code f6e6 found miscommunication between UIB and power supply board. Found both boards to be defective, replaced both boards and both upper and lower ovens tested good.

Near Austin, Texas 78723

Joseph C.

Job Details: 03/08/2018

GXW7330DXS1 Arrived on site for “have to cut on light to turn on blower” complaint. Inspected unit and found two wires misrouted, at main terminal. Rerouted wires to correct terminals. Reassembled unit. Tested unit. All checks good. Unit is performing as designed.

Near San Marcos, Texas 78666

Connor M.

Job Details: 03/08/2018

MEDB855DC4 maytag dryer Arrived on site to test unit for not starting. Found unit would only start if door switch was pressed manually. Replaced door switch and tested unit. Unit working properly. Made customer aware or proper venting and potential fire hazard.

Near Austin, Texas 78723

Joseph C.

Job Details: 03/08/2018

GXW7330DXS1 arrived on site for “noisy fan operation on high setting” complaint. Inspected unit and found block of Styrofoam between fan motor and back wall of vent hood. Found Styrofoam pieces in blades of fan. Found baffle one side stuck in the closed position. Free baffle, removed styrofoam pieces from blades and block from between housing and back of unit. Tested unit. All checks good.

Near Austin, Texas 78723

Joseph C.

Job Details: 03/08/2018

Near Cedar Park, Texas 78613

Jerry C.

Job Details: 03/08/2018

Near Harker Heights, Texas 76548

Dona

Job Details: 03/08/2018

Arrived on site for no operation on washer found, loose wire on control. Reseated ran through operations, all checked good all water connections dry.

Near Austin, Texas 78717

Thomas L.

Job Details: 03/08/2018

Arrived on site for no ice production, found noisy motor and ice make mold was flaking. Replaced ice maker, unit tested good, water line was dry.

Near Austin, Texas 78717

Thomas L.

Job Details: 03/08/2018

Arrived on site for no ice production, found noisy motor and ice make mold was flaking. Replaced ice maker, unit tested good, water line was dry.

Near Austin, Texas 78717

Thomas L.

Job Details: 03/08/2018

Near Austin, Texas 78741

Connor M.

Job Details: 03/08/2018

MEDX655DW1 maytag Arrived on site to test unit for not drying. Found hose in back completely crushed. Instruct on correcting vent line. Made aware of fire hazard.

Near Lorena, Texas 76655

Mike G.

Job Details: 03/08/2018

MEDB755DW2, Arrived on site to install new overlay checked unit after repair and found that the all LED. Lights are now working checked and checked out all lent found from unit and unit checked fine at this time....

Near Lorena, Texas 76655

Mike G.

Job Details: 03/08/2018

Near Harker Heights, Texas 76548

Dona

Job Details: 03/08/2018

Arrived on site for no heat, found open bake element and no voltage from control to broil element. Will need to order parts Sarah assisted with return date of 3/13/18 and parts.

Near Austin, Texas 78617

Connor M.

Job Details: 03/08/2018

WTW4816FW1 whirlpool washer Arrived on site to test unit for no hot water coming. Confirmed function of both valves. No stored error or fault codes. Informed customer that washer will only allow hot water in when cold water supply drops below a certain temperature. Explained that HE detergent does not need hot water to work properly at will always prioritize saving resources. Unit working properly, no leaks detected.

Near Austin, Texas 78617

Connor M.

Job Details: 03/08/2018

WFW95HEDW0 whirlpool washer Arrived on site to test unit for leaking. Found hard water deposits on glass where it touches the bellow. Removed and tested unit. Unit working properly, no leaks detected.

Near Cedar Park, Texas 78613

Thomas L.

Job Details: 03/08/2018

Arrived on site for fresh food section not cooling and ice dispenser not working. Found return air duct was iced over preventing proper cooling in fresh food compartment. Removed auger motor cover and found auger motor was missing and wires were cut. The freezer door is no longer available to order and part has been discontinued. Used steamer to defrost return air duct, unit tested good.

Near Austin, Texas 78617

Connor M.

Job Details: 03/08/2018

MAVT236AWW maytag washer Arrived on site to test unit for bouncing around during wash and spin. Found motor damaged. Replaced and tested unit. Unit working properly, no leaks detected.

Near Harker Heights, Texas 76548

Dona

Job Details: 03/08/2018

Arrived on site for low to no ice production. Found faulty ice maker. IM receiver is not functioning all the time. Lights on the interior turned off on customer, once power pulled and restored lights return on. Will need led supply board for fix. Evap motor is making very high pitched rumbling noise. All temps check good in fridge, drawers and freezer. All water connections dry. Sarah assisted with parts, will need authorization for parts. Office will call to reschedule. Will need 2 hours repair time.

Near Austin, Texas 78729

Cliff

Job Details: 03/08/2018

Kitchenaid dishwasher KDTE304DSS0. Arrived on site to replace control and user interface for dishwasher. Prior to replacing parts inspected OWI and found it corroded and shorted out. Replaced OWI and found unit still not responding due to shortage control and user interface. Replace control and user interface and found all is now working properly. OWI was causing internal short and damaging main control and UI. No water leaks were found at time of service.

Near Troy, Texas 76579

Mike G.

Job Details: 03/08/2018

MVWB835DW1, Arrived on site to install new gearcase checked unit after repair and unit is working properly unit not making noise checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Troy, Texas 76579

Mike G.

Job Details: 03/08/2018

Near Round Rock, Texas 78664

Jonathan S

Job Details: 03/08/2018

Whirlpool washer. Wire sticking out of wash plate.

Near Leander, Texas 78641

Thomas L.

Job Details: 03/08/2018

Arrived on site for fan motor not running, found no power getting to fan motor, found loose wire at fan switch. Connected lose wire and tested unit, everything tested good.

Near Round Rock, Texas 78681

Jerry C.

Job Details: 03/08/2018

CWG3600AAS13 Arrived on site for oven not igniting. Tested unit and found no ignition. Verified line voltage on the igniter output on the control and tested for voltage at the gas valve and found nothing present. Tested ignitor and found it was open. Removed and replaced ignitor and tested and and operational test good. No gas leaks detected during service.

Near Liberty Hill, Texas 78642

Thomas L.

Job Details: 03/08/2018

Arrived on site for fabric dispenser complaint, found fabric dispenser was defective. Replaced defective fabric dispenser and calibrated washer, unit tested good. Water lines were dry.

Near Round Rock, Texas 78665

Jonathan S

Job Details: 03/08/2018

Whirlpool dishwasher model WDF520PADB7. Do does not stay open.

Near Belton, Texas 76513

Dona

Job Details: 03/08/2018

Arrived on site to replace push to start, customer had electrical fixed and new cord on unit. Installed push to start all ops check correct, temps correct, dryer vent clean. Collected on card

Near Liberty Hill, Texas 78642

Thomas L.

Job Details: 03/08/2018

Replaced open high limit fuses, checked vent and tested dryer. Found vent was clean and dryer tested good.

Near Liberty Hill, Texas 78642

Thomas L.

Job Details: 03/08/2018

Arrived on site for poor drying conditions. Installed vent testing kit and tested unit. Found poor ventilation with vent hose connected, unit tested good with vent hose disconnected. Instructed customer to have the vent checked.

Near Georgetown, Texas 78628

Thomas L.

Job Details: 03/08/2018

Near Georgetown, Texas 78628

Thomas L.

Job Details: 03/08/2018

Near Temple, Texas 76501

Dona

Job Details: 03/07/2018

Arrived on site for abnormal noise complaint, ran dryer for an hour, was not able to duplicate any noises. Customer states that it is a squealing noise, will run for 20 min. Then start to make noise. No abnormal noise on rollers, or idler pulley. Blower housing clear. Dryer ducting clear.

Near Georgetown, Texas 78626

Thomas L.

Job Details: 03/07/2018

Arrived on site for improper drying found check vent light would not clear, could find no reason for light not to clear, unplugged unit for 10 minutes, unit tested good.

Near Georgetown, Texas 78633

Thomas L.

Job Details: 03/07/2018

Arrived on site and inspected washer, put unit into drain and spin and found bad bearings. Unit also has a hot water valve that is very weak/slow to fill. Unit is approx 10years old and customer will price new units. Water connections were dry.

Near Harker Heights, Texas 76548

Mike G.

Job Details: 03/07/2018

WED92HEFW0, Arrived on site to install pads on motor bracket checked unit and found that noise is no longer there checked and cleaned out all lent found from unit and checked unit air flow and air flow checked good and unit is heating unit checked fine at this time....

Near Harker Heights, Texas 76548

Mike G.

Job Details: 03/07/2018

Near Austin, Texas 78747

Connor M.

Job Details: 03/07/2018

WDF330PAHS1 whirlpool dishwasher Arrived on site to test unit for not drying. Found heating element working properly in diagnostic mode. Instruct on proper use and care. Unit working properly, no leaks detected.

Near Austin, Texas 78747

Connor M.

Job Details: 03/07/2018

ADB1400AGS1 Amana dishwasher Arrived on site to test unit for not filling. Found power to valve but no water. Confirmed water is on. Found pinched hose in rear of unit. Corrected issue and tested unit. Unit working properly, no leaks detected. Instruct on proper use and care.

Near Georgetown, Texas 78633

Thomas L.

Job Details: 03/07/2018

Arrived on site for water leaking during cycle. After 60 minutes, no leaks were observed.

Near Temple, Texas 76502

Dona

Job Details: 03/07/2018

Arrived on site for handle loose, lower freezer handle will not tighten to be able to stay on the door. Replaced freezer handle all ops check good. water connections dry.

Near Killeen, Texas 76542

Mike G.

Job Details: 03/07/2018

WMH31017AB4, Arrived on site for hood light is out checked unit and found that the bulb has broken in side the lamp holder replaced lamp holder and customer has replacement bulb and checked unit after repair and unit is now lighting up unit checked fine at this time....

Near Killeen, Texas 76542

Mike G.

Job Details: 03/07/2018

Near Temple, Texas 76504

Dona

Job Details: 03/07/2018

Arrived on site for partial operation on user interface, replaced new ui, verified fill, wash, and drain. All water connections dry.

Near Austin, Texas 78717

Thomas L.

Job Details: 03/07/2018

Arrived on site for no heat at all, customer had removed microwave and sitting in garage for us to work on. Removed microwave cover and found bad magnetron, replaced defective magnetron unit tested good. Installed microwave back into wall.

Near Killeen, Texas 76542

Mike G.

Job Details: 03/07/2018

WDF520PADB7, Arrived on site for customer stating the unit is not drying checked unit and foundno error codes and ran test and unit is working properly did find that rinse aid disp is set at the lowest setting reset settings and checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time...

Near Killeen, Texas 76542

Mike G.

Job Details: 03/07/2018

Near Temple, Texas 76501

Dona

Job Details: 03/07/2018

Arrived on site for abnormal noise, found no abnormal noises. Removed power to verify compressor start up noise. Nothing abnormal. All fans running smoothly, damper motor no abnormal, valve no abnormal noise, customer stated was high pitch squeaking. Was not able to duplicate noise. Checked water lines, all dry.

Near Austin, Texas 78717

Thomas L.

Job Details: 03/07/2018

Arrived on site for oven not working, found bad control fuse and TOD, replaced both control fuse and TOD unit tested good.

Near Austin, Texas 78745

Connor M.

Job Details: 03/07/2018

WED5000DW2 whirlpool dryer Arrived on site to repair broken door handle. Replaced and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near Austin, Texas 78745

Connor M.

Job Details: 03/07/2018

GEQ8858JQ1 whirlpool dryer Arrived on aite to install part for repair. Installed thermal fuse and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near Austin, Texas 78758

Cliff

Job Details: 03/07/2018

Whirlpool refrigerator WRX735SDHZ00. Arrived on site to diagnose a refrigerator with a measured fill dispenser not keeping calibration settings. Tested unit and found dispenser calibration setting registering far less than what was actually being dispensed. Reset unit through diagnostics and recalibrated measured fill. Tested measured fill several times and found no inconsistencies. All is working properly at this time and no water leaks were found at time of service.

Near Temple, Texas 76501

Dona

Job Details: 03/07/2018

Arrived on site for no ice production, found ice stuck to chute bar, removed ice, ice dropped, ice maker filled and started new cycle. All ops checked good. All water connections dry.

Near Leander, Texas 78641

Thomas L.

Job Details: 03/07/2018

Arrived on site found vent fan motor was not working, removed microwave and found bad vent fan motor. Removed and replaced fan motor, unit tested good. Also found dent in vent grill.

Near Leander, Texas 78641

Thomas L.

Job Details: 03/07/2018

Found dryer was not heating, removed back panel found bad thermal fuse. Removed and replaced thermal fuse, unit tested good.

Near Leander, Texas 78641

Thomas L.

Job Details: 03/07/2018

Found dryer was not heating, removed back panel found bad thermal fuse. Removed and replaced thermal fuse, unit tested good.

Near Austin, Texas 78717

Jerry C.

Job Details: 03/07/2018

GHW9150PW0 Arrived on site for loud noise in spin cycle. Found that the bearing has failed causing the basket to grind on the outer tub. Customer elected to not proceed with the repair due to cost. FL $99.99...no leaks observed during service.

Near Temple, Texas 76502

Dona

Job Details: 03/07/2018

Arrived on site for improper heating conditions, ran unit for One hour, checking temperatures constantly with temp probe in cavity, with door closed. Did not see any drastically high or low temperature readings.Temp reads from high to low side on toggle during heat cycle High373, 372, 362, 363, 361 Low 321, 326, 332, 330, 335 Together 3475\10 readings average temperature was 347.5 Shut unit off and restarted temperatures stayed consistent as above readings. Unit is running to mfg specifications. Cnotes.

Near Temple, Texas 76502

Dona

Job Details: 03/06/2018

Arrived on site for no tumble, found belt slipped out of pulley, reseated, ran through 3 startups, belt good pulley not worn. Dryer vent cleaning. All parms check well.

Near Harker Heights, Texas 76548

Dona

Job Details: 03/06/2018

Arrived on site for intermittently working hood light, found bulb holder arched, control not sending correct voltage. Replaced control and bulb holder. VoltAge checks correctly. Checked cooking and vent hood operations. All other parms check correctly.

Near Harker Heights, Texas 76548

Dona

Job Details: 03/06/2018

Arrived on site for broken knobs, replaced 4 knobs all other ops checked good.

Near Belton, Texas 76513

Dona

Job Details: 03/06/2018

Arrived on site for no operation, found open thermal fuse, replaced, verified board is toggling correctly NOT supplying continual voltage to element. Dryer vent to dryer clear. Customer will check interior venting. All ops check good.

Near Austin, Texas 78738

Thomas L.

Job Details: 03/06/2018

Arrived to find unit was not cooling, customer stated Whirlpool authorized a product replacement also found defective evaporator fan motor.

Near Belton, Texas 76513

Dona

Job Details: 03/06/2018

Arrived on site for no cool in fridge, found intermittent voltage from cn2 to fan motor, when arrived remove power and found evap fan would turn on, would shut off after short run period, replaced main pcb due to incorrect supply off cn2. Checked all water connections dry. Verified operations for 20 min, temp in fridge dropped, 20 degrees. Cnotes please.

Near Spicewood, Texas 78669

Thomas L.

Job Details: 03/06/2018

Arrived to find freezer and fresh food section was not cooling properly. Removed evaporator cover found ball of ice on cap tube, found restriction in drier. Removed and replaced filter drier, put unit into vacuum and filled with r134a. Unit tested good, no water hooked up to unit.

Near Killeen, Texas 76549

Steve C.

Job Details: 03/06/2018

Near Temple, Texas 76502

Dona

Job Details: 03/06/2018

Arrived on site for inconsistent temps on left front burner, replaced infinite switch. Unit check to spec cycling correctly.

Near Temple, Texas 76502

Dona

Job Details: 03/06/2018

Arrived on site for no fill, replaced wiring harness, verified operations, all check ok. Installed new drain hose customer had, old drain hose on house side was leaking. Customer is going to reinstall unit as they want to fix flooring. All water connections dry.

Near Salado, Texas 76571

Cliff

Job Details: 03/06/2018

Maytag washer MVWC400XW0. Arrived on site to replace suspension rods for washing machine. Replaced all four suspension rods as they came in a kit. Tested unit and recalibrated. Found all is functioning properly at this time. No water leaks were found at time of service.