We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Georgetown, TX 78628
Lou
Job Details: 10/17/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the mullion being damaged, I removed and replaced the mullion and placed some grease at the top hinge and pivot block and tested door operation. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Blanco, TX 78606
Andrey
Job Details: 10/17/2022
"Arrived on site to test unit for knocking noise, tested unit found failed gear case and slider rattling, replaced parts, ran unit through 3 diagnostics cycles with customer present, all components activating properly, no knocking and thumping noise present, no leaks detected job complete"
We serviced a
LG DRYER
Model DLE2516W
Near Austin, TX 78702
Wesley
Job Details: 10/17/2022
"Arrived onsite for noisy dryer operation and heating concerns. Found unit had airflow restriction. Once resolved the heating function resumed normal operation. For the noise, the rollers, the pulley assembly and a new belt. completed repair and tested unit. All checks good. Unit is now operating properly and smoothly."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Bastrop, TX 78602
Joe Z
Job Details: 10/17/2022
"Arrived onsite for Not Spinning or Wet Clothes at the End of the Cycle. Upon arrival, ran automatic cycle and all components operate correctly. Customer stated that the issue only happens when washing oversized blankets. Instructed customer about wash sizes and cycles. There is no repair to be made at this time. No leaks present at this time. Job complete .
We serviced a
WHIRLPOOL OVEN
Model RM235PXK
Near Austin, TX 78746
Matthew
Job Details: 10/17/2022
"Arrived onsite for oven door falling apart. Upon arrival inspected unit. Found door laying on floor in pieces. Was able to attach door glass and frame back together but trim holder and left hinge is failed. Door is very fragile. Recommended customer not use, or to use with extreme caution. Parts not available for older oven. Job complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Round Rock, TX 78664
Maurice R
Job Details: 10/17/2022
Arrived on site for washer previously diagnosed pats. On arrival installed the actuator in unit and tested. Tested unit in diagnostics mode and everything worked as designed. The unit is working as designed. No water leaks detected during service.
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Waco, TX 76706
Jonathan M
Job Details: 10/17/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the latch assembly and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Wimberley, TX 78676
Andrew
Job Details: 10/17/2022
Arrived on site to test unit for f9e1 error. Found tub had water and wires to drain pump were cut. Fixed wiring with spade connection. Unit working as designed. No leaks detected.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Driftwood, TX 78619
Andrew
Job Details: 10/17/2022
Arrived on site to test unit for lights not working properly. Replaced all 12 led modules per service pointer W11606409. Unit now working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC95EC0AS00
Near Wimberley, TX 78676
Andrew
Job Details: 10/17/2022
Arrived on site to test unit for not heating properly and error code f1e5(inverter board failure). Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM0
Near Austin, TX 78749
Leonardo
Job Details: 10/17/2022
Arrived on site to test unit for unit leaking. Test unit and found unit over sudsing even when no soap is out in there. Advised customer to run unit for 2-3 times with out soap to get rid of the old soap
We serviced a
MAYTAG REFRIGERATOR
Model MSD2454GRW
Near Austin, TX 78731
Paul
Job Details: 10/17/2022
Arrived onsite for a refrigerator leaking water out of the front at the bottom. I found the evaporator drain plugged with permagum. I removed the permagum and all the ice. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Manchaca, TX 78652
Matthew
Job Details: 10/17/2022
Arrived onsite for unit not cooling in either section. Upon arrival inspected unit. Found unit powered on but compressor not running. Verified 120 vac to inverter. Unit having compressor issues and will need compressor replacement. Need to contact claims department for possible coverage. Will notify customer of outcome.
We serviced a
MAYTAG WASHER
Model MFW9700SB1
Near Austin, TX 78731
Matthew
Job Details: 10/17/2022
Arrived onsite for washer leaking. Upon arrival inspected unit. Removed lower panel to inspect for leaks. Upon startup could see t steady drip coming from the door itself. Water is infiltrating the door and dripping down the frame of the cabinet. Larger loads or higher water levels will make the leaks worse. Can not guarantee a good repair at this time . Job complete
We serviced a
WHIRLPOOL FREEZER
Model KRFC302ESS06
Near Spicewood, TX 78669
Kevin
Job Details: 10/17/2022
"Are builder called in wrong refrigerator for service, the correct refrigerator is a different manufacture, job complete"
We serviced a
WHIRLPOOL RANGE
Model KFDC558JSS01
Near Spicewood, TX 78669
Kevin
Job Details: 10/17/2022
"Arrived on site and adjusted burner heads until the ignite within eight seconds, sent a short video to KB/service management. Disassembled and rebuilt and Replaced hinges on door. Door still does not sit flush with other door and when closing it is still uneven, door does close properly however and light turns off. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78739
Kevin
Job Details: 10/17/2022
"Arrived on site and inspected the dishwasher and found the left hinge spring has popped out of place, reset it and dishwasher door is now operating normally, job complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Austin, TX 78739
Kevin
Job Details: 10/17/2022
"Arrived on site and inspected washer and found gear case is leaking, replaced gear case, slider, and wash plate and it is now working properly, job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Lago Vista, TX 78645
Vincent
Job Details: 10/17/2022
"Arrived on site for dishwasher, inspected unit and work area. Gained access to the heating element to replace the new and improved one. Tested unit after replacing, unit is now opens designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW08
Near Cedar Park, TX 78613
Vincent
Job Details: 10/17/2022
"Arrived on site for freezer, inspected unit and work area. Gained access to compressor and installed new one. Vacuumed the system and charged with R600 43g. Instructed CX to allow unit to cool for 24hrs before using. No leaks where observed during time of service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ04
Near Austin, TX 78741
Scott
Job Details: 10/17/2022
"Arrived on site for ice maker making too much ice . And crisper still freezing over on right side . Found bail arm on IM not attached, put arm pack into place . Also found freezer set to 7 . Reset back to recommended settings . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2670XEM0
Near Round Rock, TX 78681
David S
Job Details: 10/17/2022
"Arrived on site for icemaker leaking. I inspected the unit and work area. I found the ice maker dripping water out during a fill. I replaced the icemaker, under the one year warranty. The unit is now working as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Cedar Park, TX 78613
Vincent
Job Details: 10/17/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was the icemaker making loud noises. Tested icemaker and when unit would call for water it would make loud noises at the valve. Replaced the valve and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Cedar Park, TX 78613
Vincent
Job Details: 10/17/2022
"Arrived on site for refrigerator, inspected unit and work area. Replaced right door and nameplate. Installed the original door gasket and tested. Job completed."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Leander, TX 78641
Vincent
Job Details: 10/17/2022
"Arrived on site for washer, inspected unit and work area. CX complaint was unit not draining in specific cycles. Entered diagnostics and found error code F5E2 for lock failure. Tested unit and found it draining properly. Inspected drain hose and found it pushed in to the drain about 3 feet witch can cause unit to stop draining when theres excessive sud in the drain and not enough air to allow it to drain properly. Unit is operating as designed at this time. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Jarrell, TX 76537
David Z
Job Details: 10/17/2022
"Arrived on site to diagnose dryer that is not drying well / no heat. Tested unit and found I did have heat, but almost no airflow. Disconnected vent and ran unit and found unit is venting properly, indicating there is a large obstruction in the walls or vent. Advised to contact builder for assistance. Unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Temple, TX 76504
David Z
Job Details: 10/17/2022
"Arrived on site to diagnose refrigerator that has an unusable UI / can't dispense water. Examined panel and found it is on, but none of the buttons respond. I checked the water dispenser paddle and found it was depressed some, and not able to swing out to reset position, causing the UI to lock. Replaced ice door assembly with dispenser paddles and retested. Found the UI responsive and the paddle isn't sticking anymore. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Jarrell, TX 76537
David Z
Job Details: 10/17/2022
"Arrived on site to diagnose refrigerator that was having issues dispensing ice, and leaking from ice door. Examined and tested unit and found the ice door was slow to close, and likely causing a significant air leak if it's not fully sealing. This would cause the ice to melt and stick on the chute. Replaced ice door assembly and tested. Found good seal. Unit working as designed. Call complete."
We serviced a
JENN-AIR RANGE
Model JGCP436HL00
Near Georgetown, TX 78628
Lou
Job Details: 10/17/2022
"Arrived on site to inspect cooktop burners not igniting properly. Upon further inspection, I tested all burners (6) and the front left and center burners took too long to ignite. I inspected the ports and adjusted and retested and they continued to fail. I removed and replaced the burner heads and retested. I adjusted the flames on all burners on the simmer modes and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Leander, TX 78641
Lou
Job Details: 10/17/2022
"Arrived on site to inspect microwave light not turning off/on. Upon further inspection, I tested the unit and found it heating properly. I tested the venthood light and found it would not come on. Removed b cover and found the bulb not installed all the way into the socket. Screwed it in further and retested and found the light will turn on, but wont turn off. Inspected the main control and found the relay bad. Removed and replaced the main control and retested and unit is operating as designed. Job completed."
We serviced a
KENMORE DRYER
Model 110.6613241
Near Georgetown, TX 78628
Lou
Job Details: 10/17/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the interior light bulb and tested. Customer advised that the unit is not heating at all. I opened the unit door and pressed the door switch closed and tested. I found the heating element illuminating in the back left corner vent. I demonstrated for the customer and recommended they have the vents cleaned. No lint observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Leander, TX 78641
Lou
Job Details: 10/17/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the thermal fuse and tested. Unit is operating as designed. I recommended the customer have their vents checked/cleaned and provided a referral due to the fuse going bad. No lint observed during service, job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Gatesville, TX 76528
Jonathan M
Job Details: 10/17/2022
"Arrived on site to install previously diagnosed parts. Found a crack on the filter dryer indicating a leak from the dryer. Went ahead and replace the compressor, dryer, and coupler and vacuum down the unit. The unit held pressure for 20 minutes without dropping pressure. Charge the unit up and found the unit cooling an operating as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Gatesville, TX 76528
Jonathan M
Job Details: 10/17/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the compressor, dryer, and coupler and vacuumed the unit down to -31 psi. Unit health pressure for 20 minutes. Charged the unit up with R600 and found he unit operating and cooling as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Wimberley, TX 78676
Andrey
Job Details: 10/17/2022
"Arrived on site to replace previously diagnosed inlet valve, line hose and pressure regulator, replaced parts, ran harvest and water fill, unit now filling proper amount of water, unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78664
Cliff
Job Details: 10/17/2022
"Arrived on site to replace previously ordered parts for dishwasher. Replaced tub, door panel, and in insulation blanket. Tested unit and all is working properly at this time. No leaks were found at time of service."
We serviced a
AMANA REFRIGERATOR
Model ASD2627KES
Near Spring Branch, TX 78070
Andrey
Job Details: 10/17/2022
"Arrived on site to test unit for leaking water, tested unit found ice maker fill tube has popped out from ice maker causing water to fill into freezer, secured tube properly ran diagnostics cycle with customer present, ice maker completed diagnostics cycle and filled with water with no issues or any leaks, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Wimberley, TX 78676
Andrew
Job Details: 10/17/2022
"Arrived on site to test unit for loose door handles. Tightened screws, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ02
Near Blanco, TX 78606
Andrey
Job Details: 10/17/2022
"Arrived on site to test unit for not dispensing ice, tested unit found ice container hoper broken, replaced ice bin, tested unit, unit is not functioning properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Canyon Lake, TX 78133
Andrey
Job Details: 10/17/2022
"Arrived on site to test unit for not spinning out clothes, tested unit found actuator not activating, replaced actuator, ran diagnostics cycle and found failed capacitor as well, replaced capacitor, ran diagnostics, all components are working properly, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Canyon Lake, TX 78133
Andrey
Job Details: 10/17/2022
"Arrived on site to to test unit for loose handles, tested unit found loose handles, removed handles and tightened stubs, installed handles, unit is now functioning properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Austin, TX 78731
Matthew
Job Details: 10/17/2022
"Arrived onsite for washer making noise on spin cycle. Upon arrival inspected unit. Put unit in diagnostics and found stored error code for Oversuds, lock failure and long fill. Speaking to customer found amount of detergent needed on be reduced and long fill was due to water outage. Checked latch and all was functioning properly. Ran auto test and full speed spin to test for noises. Found no noises causing concern. Instructed customer on cycle selection and detergent use. Unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Kyle, TX 78640
Matthew
Job Details: 10/17/2022
"Arrived onsite for washer not agitating and stopping. Upon arrival inspected unit. Put unit in diagnostics and found stored error code 7/4 basket re-engagement failure, 6/3 ACU cannot heat MCU, 0/3 overload. Ran auto test and completed however during the switch from agitating to spin the slider kept popping. Eventually would engage and continue with test cycle. Ran normal load and unit would only slightly turn the agitator tower the display cycle complete. Basket would not engage and would not fill with water. Inspected underneath unit and found signs of oil spatter around cabinet. Also oil on rotor. Unit is under 2 yrs old. Customer will be reaching out to manufacturer for possible concession. If not notified customer that it is recommended to replace the Gearcase, control, clutch and slider. Customer to reach out depending on conversation with manufacturer. ."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Liberty Hill, TX 78642
Kimo
Job Details: 10/17/2022
"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new center valve, burner head, caps and a new ignitor. And tested unit and found unit operating as designed. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Austin, TX 78744
Matthew
Job Details: 10/17/2022
"Arrived onsite to replace faulty latch. Replaced latch and tested. Unit is now functioning properly. Unit auto updated to date and time, shows unit is connected to WiFi. Customer may be having some issues with app. Gave customer WiFi division team contact info. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Marble Falls, TX 78654
Gerry C
Job Details: 10/17/2022
"Arrived to inspect no cool. I found the unit with only 2psi after balanced and pressurized to 140psi. I noted slow loss of pressure and checked the evaporators with leak solution and then filled the condensate pan and found no leaks. I isolated the Yoder and noted a loss of 5 psi in 17 minutes and contacted the tech line, tech Cliff. Advised of findings and tech confirmed a cabinet leak that cannot be repaired. SR# 7734838423. The CX will be contacted by the MFG. No leaks observed during service."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78745
Scott
Job Details: 10/17/2022
Arrived on site and replaced element under special project. Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Liberty Hill, TX 78642
Kimo
Job Details: 10/17/2022
Arrived on site for a cooktop that had a warped top and Warped panel. Upon arrival I installed new panel and the new Cooktop and found that the fit was normal no gaps. Tested unit several times and found it operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Gatesville, TX 76528
Jonathan M
Job Details: 10/17/2022
Arrived on site for a refrigerator that has a broken icemaker. Inspected unit and work area. Did confirm the customers complaint and found the tray attach the icemaker had broken and fallen into the ice bucket. Went ahead and replaced the icemaker and round the unit through diagnostic testing. All tests ran as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Robinson, TX 76706
Jonathan M
Job Details: 10/17/2022
Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. Attempted to jump the icemaker and found that the motor would not turn. Check voltage to the icemaker and found proper voltage. Checked the outlet for polarity and found proper polarity. Replaced the icemaker and tested the unit. The unit began to harvest and fill as designed. Call complete.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Austin, TX 78748
Scott
Job Details: 10/17/2022
Arrived on site for burner tops igniter stay on. Found customer is not tuning knobs past ignite when cooking on high. Instructed customer they need to turn past infinite to have burners stop clicking . No gas leaks detected at time of service. Job complete
We serviced a
GE DISHWASHER
Model DDT575SSF0SS
Near Copperas Cove, TX 76522
Tyler
Job Details: 10/17/2022
Arrived on site for dishwasher with broken soap dispenser. Upon arrival confirmed complaint and found internal spring on dispenser had cracked. Was able to replace dispenser module and reassembled and tested unit. Found no leaks and dispenser functioning as designed. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CS
Near Killeen, TX 76543
Tyler
Job Details: 10/17/2022
Arrived on site for microwave not turning on. Upon arrival confirmed issue and found outlet had partial power coming from one side as well as fuse loose inside of noise filter cause partial connection. Was able to replace fuse and restore power from alternate outlet and found microwave fully functioning as designed. Instructed customer on needing an electrician. Call complete
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Manchaca, TX 78652
Scott
Job Details: 10/17/2022
Arrived on site for range tripping breaker . Outlet is on gfi . Checked main wire and power cord for Amy splices or grounding . Unplugged all connections from control. Plugged unit back in and range is functioning properly . Couldnt duplicate any errors. Did recommend customer have an electrician check breaker and outlet . Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Killeen, TX 76542
Tyler
Job Details: 10/17/2022
Arrived on site for range with glass top cracked. Upon arrival confirmed issue and found cause of failure was due to back left burner bubbling/warping until glad spli in half over back left burner. Replaced glass and found no other cause of failures or issues. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Copperas Cove, TX 76522
Tyler
Job Details: 10/17/2022
Arrived on site for refrigerator leaking water from the dispenser. Upon arrival confirmed issue as well as customer provided video of leaking coming from side of spigot connection behind ui panel. Confirmed leak and replaced separator. Found leak no longer present unit now functioning as designed. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Hutto, TX 78634
Cliff
Job Details: 10/17/2022
Arrived on site to diagnose a microwave that is making unusual noise. Tested unit and found customer is hearing air baffle on top of microwave. Advised customer on findings and no further repairs needed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Round Rock, TX 78665
Cliff
Job Details: 10/17/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found rc evap fan not operating during normal cycling due to faulty thermistors. Replaced evap cover and tested unit. All is working properly at this time. No leaks were found at time of service. Documented with techline.File# 7734652411
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Round Rock, TX 78664
Cliff
Job Details: 10/17/2022
Arrived on site to diagnose a washer that is not cycling properly. Found capacitor failed preventing motor from running. Replaced capacitor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Temple, TX 76502
David Z
Job Details: 10/17/2022
Arrived on site to diagnose refrigerator that isn't making any ice. Checked and found Temps are good and withing harvest range. Tried to cycle icemaker and found no response from icemaker. Replaced icemaker and retested and verified unit working as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Cedar Park, TX 78613
David S
Job Details: 10/17/2022
Arrived on site to install a new heating element according to service pointer W11540964. I verified the model and serial number fall in range of the service pointer. I installed the new heating element according to the pointer. I tested the unit and found it working as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Cedar Park, TX 78613
David S
Job Details: 10/17/2022
Arrived on site to install a new heating element according to service pointer W11540964. I verified the model and serial number fall in range of the service pointer. I installed the new heating element according to the pointer. I tested the unit and found it working as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78681
David S
Job Details: 10/17/2022
Arrived on site to install a new heating element according to service pointer W11540964. I verified the model and serial number fall in range. I installed the new heating element according to the pointer. I tested the unit and found it working properly.
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/17/2022
Arrived on site to install new brackets. Installed brackets test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Waco, TX 76707
Jonathan M
Job Details: 10/17/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both the icemaker and the fill tube heater. Test of the unit and diagnostics and found the unit harvesting and filling as designed with no leaks present. Advise the customer to give the unit a couple days to make ice. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Hutto, TX 78634
Cliff
Job Details: 10/17/2022
Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Austin, TX 78737
Leonardo
Job Details: 10/17/2022
Arrived on site to replace heating element per special project. Replaced heating element test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model JGRP548HL00
Near Lakeway, TX 78734
Leonardo
Job Details: 10/17/2022
Arrived on site to replace ui and control board. Replaced parts test unit and unit test good both ovens got to 350 job complete.
We serviced a
WHIRLPOOL RANGE
Model KCGS556ESS
Near Austin, TX 78737
Leonardo
Job Details: 10/17/2022
Arrived on site to test unit for bezels loose. Replaced bezels test unit and unit test good job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Austin, TX 78738
Leonardo
Job Details: 10/17/2022
Arrived on site to test unit for broken grate. Found right grate broken. Replaced grates test unit and unit test good job complete.
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Spicewood, TX 78669
Leonardo
Job Details: 10/17/2022
Arrived on site to test unit for center burner orifice stuck. Replaced center orifice holder and orifice to LP. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Wimberley, TX 78676
Andrew
Job Details: 10/17/2022
Arrived on site to test unit for no ice production. Customer stated last few days unit has been working . Ran diagnostics and ice maker working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Driftwood, TX 78619
Andrew
Job Details: 10/17/2022
Arrived on site to test unit for not heating properly. Found venting leading to exterior completely clogged/restricted. Found no issues with unit itself. Advised would need professional to clear venting. Also advised not to use unit till venting issue is corrected to prevent damage to unit. Job complete.
We serviced a
MAYTAG COOKTOP
Model MGC7536DS00
Near Liberty Hill, TX 78642
Kimo
Job Details: 10/17/2022
Arrived onsite for a cooktop that is clicking. Upon arrival I tested the unit and found the the front left burner would spark but not ignite sometimes. I adjusted the ignitor and tested unit several time and found that the unit is now operating as designed. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG51US0DS00
Near Leander, TX 78641
Kimo
Job Details: 10/17/2022
Arrived onsite for a cooktop that smells of gas when not in use. Upon arrival I installed all gas lines and connections with leak detect and found the the leak was coming from a loose fitting on the right left burner I tightened it up and tested several times and found that the leak was gone. I connected safety and tested them of my findings .job complete sr#7734794288
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78731
Paul
Job Details: 10/17/2022
Arrived onsite for a dishwasher to replace the heating element for Special Project S17304. I replaced the heater and tested the machine to see if there were any leaks. No water leaks were present at the time of service. Call complete.
We serviced a
WHIRLPOOL COOKTOP
Model WFG505M0BS3
Near Leander, TX 78641
Kimo
Job Details: 10/17/2022
Arrived onsite for a rang the is Producing orange signs. Upon Arrival I found that were present. I checked the main gas feeder line to find that it was not contaminated with pipe sealant I found some sealant on the fittings that connects to the regulator I cleaned the out the best I could best I could and tested unit and found no change. through asking the customers questions I found that they had recently began using a humidifier and around the same time the flames began to change color. I spoke to the cx and explained to them how the Humidifier affects the flames on the unit. The unit is operating as designed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Austin, TX 78726
Paul
Job Details: 10/17/2022
Arrived onsite for a refrigerator making noise. After speaking with the customer I determined that is was the dampened that they were hearing at times. I forced the dampener to open and close and the customer conformed the noise and stated at times it gets even louder. I replaced the dampener and tested it. The dampener works as designed and is quiet. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78732
Paul
Job Details: 10/17/2022
Arrived onsite for a refrigerator that hasnt made any ice since the last repair. I tested temps at 0 and 37 degrees and both compartments were at temp with the SS off. I found the icemaker going thru a harvest but no ice came out. I ran service test 45 and could hear the valve humming but no water cam thru the line. I ran service test 19 and found the fill tube heater working. I ran test 45 again and the icemaker filled. The valve was not weeping. I explained to the customer that if it happened again the icemaker would have to be failing to turn the heater on. I also explained that it is possible the ice maker fill valve could have gotten something in it that caused it to weep and freeze over but at this time it was not weeping. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Bastrop, TX 78602
Joe Z
Job Details: 10/17/2022
Arrived onsite for Dishwasher not cleaning no sign of water running.. upon arrival inspected unit and found supply water to unit was off. Turned supply valve on and unit now operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Round Rock, TX 78665
Maurice R
Job Details: 10/17/2022
Arrived onsite for dishwasher not cleaning. On inspection the dishwasher had no water bing called to the unit. Found the main water line was turn off. Turn the water on and ran unit in diagnostics mode and the unit is working as designed. No water leaks detected during service.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Austin, TX 78753
Wesley
Job Details: 10/17/2022
Arrived onsite for heater replacement part W11537778. According to SP W11540964 Special Project S17304. Tested. Unit is now operating as designed. No evidence of prior leaking.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bastrop, TX 78602
Joe Z
Job Details: 10/17/2022
Arrived onsite for Heating Element - SP W11540964 - Special Project S17304 . Upon arrival replaced element. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78758
Wesley
Job Details: 10/17/2022
Arrived onsite for ice maker which had a shorted motor and would not run a test cycle. Replaced icemaker and tested. Unit is now operating as designed.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Austin, TX 78753
Wesley
Job Details: 10/17/2022
Arrived onsite for lint being left behind on black cotton shirts. Tested and found agitator and valves and wash and spin and drain functions operating properly and Advised customer on low detergent usage and hi water volume hot washes for these kind of garments to reduce the silt and lint being left behind on the clothes. Advised on good cycle choices and the reasoning behind the advice. All checks good. Unit is otherwise operating well and as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Round Rock, TX 78665
Maurice R
Job Details: 10/17/2022
Arrived onsite for previously diagnosed parts. Installed the repair kit for the power module. Tested unit and it was working as designed.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Austin, TX 78749
Matthew
Job Details: 10/17/2022
Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Found fridge and freezer section adequate in temperature. Customer explained that in the time of ownership the unit totally defrost 3 times. Says food in freezer defrosted and food when bad in fridge. Unit also had 3/4 full bucket of ice. Power cycled unit to clear any potential glitches. Called tech line for assistance. Spoke to DJ . Issues are so intermittent and all components functioning at time of visit. Tech suggested that if systems persist recommend replacing the electronic controls. Provided SR#7734833529.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Kyle, TX 78640
Matthew
Job Details: 10/17/2022
Arrived onsite for vibration sound coming from upper right corner of unit. Upon arrival inspected unit. Found pieces from install that needed to be removed. However also found that installers crammed the unit in between cabinets and did not level the unit. Took pics of installation. Unit is sagging down on the right. The noise goes away if light pressure is put on the side panel. Customer will be contacting the company that installed the unit. Job complete
We serviced a
LG WASHER
Model WT1501CW
Near Round Rock, TX 78664
Maurice R
Job Details: 10/17/2022
Arrived onsite for washer not filling fast. On inspection found that the cold inlet filter was full of sand. Cleared the sand out and ran unit in test mode. The fill rate was fast on test.CX suggested to CX to get a whole house filter to stop this from happening again. No water leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Austin, TX 78757
Wesley
Job Details: 10/17/2022
Arrived onsite with JR for overflow issue and replaced the main control. Tested and Found unit function completely restored to normal operation. Advised customer on repair and advised on design features.
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC0
Near Austin, TX 78757
Wesley
Job Details: 10/17/2022
SR#7734827626 spoke with Rob. Arrived onsite with JR Found poor airflow causing misreadings and thermistor errors. Documented with techline and advised having the duct changed to a ridged style duct to reduce bends and improve efficiency. All else checks good.
We serviced a
GE REFRIGERATOR
Model GFE28GSKFSS
Near Cedar Park, TX 78613
David S
Job Details: 10/17/2022
"Arrived on site for for GE icemaker not producing ice. I inspected the unit and found it stuck in a cycle with the tines not moving. I applied light pressure and found and found the ice maker finished its cycle. I temperature tested the fresh food section and freezer, I found both cooling properly.
We serviced a
WHIRLPOOL MICROWAVE
Model KEMC308KSS04
Near Austin, TX 78732
Paul
Job Details: 10/17/2022
"Arrived onsite for a microwave oven combo displaying door. I found the cavity lamp not working. I tested fuses and the cavity TOD and all tested good. I found only 120 VAC on the filter. I found the breaker in the on position and not tripped. I reset the breaker and tested voltage at the filter and had 237VAC. When I opened the door the breaker would trip . Because of the way the breaker was acting I advised the customer to have it replaced and I explained to the customer the door switches should be replaced; ordrng 1 WPW10440740 (Lamp) and 3 W10211972 (Switch)s and 1 WP9760588 (Transformer)"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Austin, TX 78744
Matthew
Job Details: 10/17/2022
"Arrived onsite for upper oven bake not functioning. Upon arrival inspected unit. Found bake ignitor not functioning. Verified 120 vac to igniter, but not energizing. Unboxed ignitor and was incorrect. Will need to reorder bake ignitor and set to return. ; ordrng 1 WP7432P143-60 (Bake ignitor)"
We serviced a
WHIRLPOOL RANGE
Model KFGC558JSS01
Near Round Rock, TX 78665
Gerry C
Job Details: 10/17/2022
"Arrived to instal previously diagnosed and ordered part. I removed and replaced the main control as directed to the last tech by the MFG tech line. There was no change and the HF whine could be heard after the repair. I scoped incoming voltage and found a clean 56Hz sine wave. Monitoring the DC supply showed 14.63 VDC with an odd divergence at approximately every 10th of a second. The left (smaller oven) controller was the only one producing the noise, but switching wiring caused both to emanate the squeal, until the unit had power cycled. Unloading the REB board, the only other item on the DC line, made no change. I contacted the MFG tech line and discussed the issue and previous repairs with tech Andrew. SR# 7734794361 I advised the tech of my findings and the unit has been submitted to engineering for further review and action and I will be contacted. No gas leaks detected during service. ; O-emld tckt"
We serviced a
GE REFRIGERATOR
Model GSL25JFPC BS
Near Wimberley, TX 78676
Andrew
Job Details: 10/17/2022
Arrived on site to test unit for not cooling properly. Found evap completely frosted over. Removed cover and lower portion of evap to access heater. Removed and got open readings when checking resistance. Engaged in diagnostics and got proper voltage but element not engaging. Recommend replacing defrost element. ordrng 1 WR51X10055 (Heater)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Austin, TX 78749
Leonardo
Job Details: 10/17/2022
Arrived on site to test unit for unit not washing correctly. Test unit and found unit not getting enough water. Will need to replace fill valve; ordrng 1 W11175771 (Fill valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78745
Scott
Job Details: 10/17/2022
"Arrived on site for dish washer control flashing . Ran diagnostics got 10-5, 10-4 error codes . Test was stopped early and UI flashed . No leaks found . Ordering sump and motor and water inlet . Please call to set return visit ; ordrng 1 W11460946 (Sump and motor) and 1 W11289893 (Water inlet)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Cedar Park, TX 78613
Vincent
Job Details: 10/17/2022
"Arrived on site for refrigerator, inspected unit and work area. CX compliant was not cooling enough. Tested temps and FC 37? RC 63?. Found frost build up in the freezer evap. Tested voltage to heater and had 120VAC, tested the heater resistance and found it open. Will need to order the heater and office to reschedule when parts are available. CX will need to have the unit fully defrosted for 48hrs. ; ordrng 1 W11546610 (Heater)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Austin, TX 78745
Scott
Job Details: 10/17/2022
"Arrived on site for smell of gas when oven is in use . Burner top are normal. Found unit is taking multiple times to ignite gas . Ordering valve ,igniter and tube . ordrng 1 W10861656 (Valve) and 1 WPW10324262 (Igniter) and 1 W10764654 (Gas tube)"