We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/29/2021
Arrived on site for WATER IS NOT COMING IN--WONT START A FULL CYCLE--IT MAYBE NOT BE DRAINING EITHER? Placed in diagnostics and no error codes came on. Ran diagnostics cycle and could hear diverter struggling and motor making noises that werent normal. Removed sump and motor and installed new sump and motor. Ran diagnostics again and dishwasher is running as designed.No leaks detected. Job completed.
We serviced a
KITCHENAID VENTHOOD
Model KXW9736YSS0
Near Leander, TX 78641
Kimo
Job Details: 11/29/2021
We serviced a
KITCHENAID VENTHOOD
Model KXW9736YSS0
Near Leander, TX 78641
Wesley
Job Details: 11/29/2021
Arrived onsite and restored function of unit by installing the new vent fan motor assembly. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Bastrop, TX 78602
Matthew
Job Details: 11/29/2021
Arrived onsite for unit taking too long to wash. Found error code F0E2 over suds. Checked fill valve by running both hot and cold water. Unit fills correctly. Ran unit on auto test and unit tested correctly. Found customer ran deep cycles with extra rinses along with too much detergent. Instructed the customer to not overfill the unit with detergent. Cycle selection and over detergent will lead to longer wash times. Cleared codes and calibrated unit. Unit is functioning as designed. No leaks present at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Georgetown, TX 78633
Lou
Job Details: 11/27/2021
"Arrived on site to inspect refrigerator ice maker leaking and the freezer light not working. Upon further inspection, I found the FC light operating as designed. I inspected the ice maker in the RC section and found it had stopped mid-cycle. Placed the unit in diagnostics and checked for error codes to the ice maker in test 56 and found E2-motor lost position. I tested the ice maker harvest in test 57 IM failed. Due to the many service calls for the ice maker leaking water, I am ordering the UI, hv control, inlet valve, dual valve, ice maker and No water leaks observed during service, office to schedule return service due to the availability of parts.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 W11405309 (UI) and 1 W11224256 (HV control) and 1 W10865826 (Inlet valve) and 1 WPW10341329 (Dual valve)
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Georgetown, TX 78628
Lou
Job Details: 11/27/2021
"Arrived on site to inspect refrigerator losing power intermittently. Upon further inspection, I checked the pantry harness and found it good. Checked the pantry control and found it good with no water in the reservoir. Placed the unit in diagnostics and tested and found the unit operating as designed. Customer advised that the unit will shut down with no lights on and not cooling and the UI will be on showing PO. I inspected the RC evaporator and found the drip pan badly warped. I could not get the unit to duplicate wha the customer hsbeen experiencing with the unit turning off. I am ordering the power board and per service pointer W11092686, I am ordering the RC evap drip pan kit, RC evap motor/harness and CNOTE-SHIMS, CNOTE-AUTHORIZATION. Upon return, I will replace the power board and RC evap drip pan kit and motor/harness. No water leaks observed during service, office to schedule return service. ; ordrng 1 W11457241 (Drip pan kit) and 1 W11087438 (RC evap motor/harness) and 1 CNOTE (AUTHORIZATION) and 1 CNOTE (SHIMS)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Andice, TX 78628
Lou
Job Details: 11/27/2021
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Georgetown, TX 78628
Lou
Job Details: 11/27/2021
"Arrived on site to inspect refrigerator water dispenser not working properly. Upon further inspection, I tested the water dispenser and the water was flowing slowly and not filling 8oz in the proper amount of time. I found the ice in the bin was very small cubes. I tested the water flow without the filter in place and got the same results. I removed and replaced the filter head and retested and got the same results. Removed and replaced the dual valve and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID OVEN
Model KEBS107SSS04
Near Georgetown, TX 78633
Lou
Job Details: 11/27/2021
"Arrived on site to inspect wall oven not heating. Upon further inspection, I found the unit with power as I tested voltage at the terminal block (248V). Cycled power and tested the thermal fuse and found it open. Tested the bake and broil elements and found them both within ohms range. I removed and replaced the fuse and retested the unit and I got 248V at the element and the unit is heating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF05
Near Georgetown, TX 78633
Lou
Job Details: 11/27/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the FC drawer slides failing, I removed and replaced the both slides and tested. Unit is operating as designed and the FC door is sealing properly. No water leaks observed during service, job completed."
We serviced a
GE DISHWASHER
Model GDF570SGF4WW
Near Georgetown, TX 78633
Lou
Job Details: 11/27/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not heating, I previously found the TOD bad and the float switch bad. I removed and replaced the TOD assembly consisting of the sump motor, harness & TOD and the float switch. Tested the unit in diagnostics and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LR5ES6
Near Georgetown, TX 78633
Tommy
Job Details: 11/24/2021
Arrived onsite for ice maker not making ice. Upon arrival found unit ice maker motor wheel damaged.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA00
Near Austin, TX 78732
Brandon
Job Details: 11/24/2021
"Arrived on site for customer complaint of unit not working, found failed drain pump and leak coming from drain hose, ordering parts. ; ordrng 1 W11038865 (Drain hose)"
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Pflugerville, TX 78660
Wesley
Job Details: 11/24/2021
Arrived onsite and found blown thermal fuse and advised customer have Vents cleaned to prevent repeat failure.All checks good. Unit is now operating as designed.
We serviced a
JENN-AIR OVEN
Model JMW3430DP01
Near Austin, TX 78749
Kevin
Job Details: 11/24/2021
"Arrived on site and found interior cabinet light is out, replaced bulb, harness, micro computer, and transformer and it is now working properly and heating properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model LSQ9560PW4
Near Round Rock, TX 78664
Wesley
Job Details: 11/24/2021
Arrived onsite and found timer failure symptoms unit would not finish cycle and rinse. Repaired unit by replacing timer aAdvised customer on repair. All checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Pflugerville, TX 78660
Wesley
Job Details: 11/24/2021
Arrived onsite and found fresh food evap frozen over.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25PEXHW00
Near Kyle, TX 78640
Kevin
Job Details: 11/24/2021
"Arrived on site and replaced defrost timer again, spoke with SW and made sure that black wire is in the correct spot. Refrigerator is now running again recommended a customer monitor it for correct operation, job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near San Marcos, TX 78666
Robert
Job Details: 11/24/2021
Arrived on call for complaint of not draining. Found pump 120v but not working. Replace pump and test. No leaks detected at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Granger, TX 76530
Tommy
Job Details: 11/24/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near San Marcos, TX 78666
Robert
Job Details: 11/24/2021
Arrived on call for complaint leaks inside freezer. Found the valve not closing completely. Will need valve to complete. ; ordrng 1 WPW10279909 (Valve)
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Kyle, TX 78640
Jacob
Job Details: 11/24/2021
Arrived onsite to replace switch to the unit. Replaced part. However customer noticed that the door is the issue as it is not fully closing to hit the switch to get the unit started. Ordered parts. ; ordrng 1 W11122123 (Front panel) and 2 W11116026 (Receiver hinges)s and 2 W11116025 (Hinge)s
We serviced a
KITCHENAID COOKTOP
Model KGCK366VSS01
Near Webberville, TX 78653
Matthew
Job Details: 11/24/2021
"Arrived onsite to install previously diagnosed parts. Found that only the center burner head needed to be replaced. Replaced center burner head. Tested center burner head and burner works correctly. Tested All burners, all burners are working correctly. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Elgin, TX 78621
Matthew
Job Details: 11/24/2021
Arrived on site to install previously diagnosed parts. Installed drain pump motor. Test unit and unit drained correctly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Cedar Park, TX 78613
Taylor M
Job Details: 11/24/2021
"Arrived on site to diagnose dishwasher not draining, upon arrival I gained access to the unit and found that the unit has proper power but the Console is unresponsive, the customer explained to me that glass had broke inside the unit and was inside and beneath the filter, I found that the drain pump was seized by the glass causing the control to fail.; ordrng 1 W11305297 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXSS00
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/24/2021
"Arrived on site for customer complaint of unit not cooling, found failed thermostat, I replaced thermostat, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78728
Taylor M
Job Details: 11/24/2021
"Arrived on site to replace previously diagnosed parts, upon arrival I gained access and replaced the drip pan, UI and control, the unit is now operating properly as designed, I informed the customer that the unit will take a few hours to get down to temp. Job complete."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78723
Scott
Job Details: 11/24/2021
"Arrived on site ,replaced tub . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near New Braunfels, TX 78130
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not having tip bracket and not being calibrated, upon inspection found the unit did not have a tip bracket installed and no previous install area, customer will need to contact builder ASAP to have bracket installed. Tested bottom oven and found no issues. Complete"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS11B
Near Temple, TX 76502
Tali W
Job Details: 11/24/2021
On site for dishwasher not washing properly. Started normal cycle. Unit filled and started washing.
We serviced a
WHIRLPOOL RANGE
Model W27100B
Near Buda, TX 78610
Jacob
Job Details: 11/24/2021
Arrived onsite to replace the bake element. Replaced part. Tested the unit. Unit tested good. No issues at this time.Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78758
Scott
Job Details: 11/24/2021
"Arrived on site for unit not starting . Found unit is starting but making very loud noise ordering motor ,blower wheel, noise kit , pads . Call to set return ; ordrng 1 W11322192 (Motor) and 1 697772 (Blower wheel) and 1 W11378591 (Noise kid) and 6 W11113654s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Temple, TX 76502
Tyler
Job Details: 11/24/2021
"Arrived on site for refrigerator needing previously diagnosed hv, ui controls + evap FC motor. Upon arrival installed needed parts then reassembled unit. Formed customer unit would need 24 hrs to cool and stabilize temps. Call complete"
We serviced a
GE REFRIGERATOR
Model GSH25GGCBWW
Near Waco, TX 76708
Jonathan M
Job Details: 11/24/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced evaporator fan assembly and tested the unit. The unit began to work as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Manchaca, TX 78652
Luis
Job Details: 11/24/2021
Damaged compressor will need to order a new compressor. ; O-emld tckt
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Pflugerville, TX 78660
Wesley
Job Details: 11/24/2021
Arrived onsite and tested unit for long dry times and found unit is not air flowing well. Advised customer on having vent cleared. All else checks good.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near New Braunfels, TX 78132
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not turning without a loud clicking noise, upon inspection found the unit clicking due to debris in liner of drum, removed debris and the unit worked correctly. Complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48Qvs02
Near Austin, TX 78734
Brandon
Job Details: 11/24/2021
"Arrived on site to replace parts for right side door, I had to order additional parts. ; ordrng 1 WP2307857 (Extension)"
We serviced a
GE OVEN
Model ZET1PH1SS
Near Austin, TX 78734
Brandon
Job Details: 11/24/2021
"Arrived on site for customer complaint of F73 error code, I flipped the breaker, tested unit, unit tested good until it reached 350, turned oven off and the error code appeared again, called GE, they recommended replacing the temperature UI control, ordering part. ; ordrng 1 WB27X24643 (Temperature UI control)"
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near Buda, TX 78610
Jacob
Job Details: 11/24/2021
"Arrived onsite for unit not heating. Checked all fuses and the element and all checked good. Checked the unit under a load, and the power would disappear for the full 240v to get the element to kick on, power is not staying consistent. Let customer know of the issue. Let them know if we get called back for the same issue and its a power failure from the wall side the. They will be charged for the visit. No other issues at this time. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS01
Near Cedar Park, TX 78613
Taylor M
Job Details: 11/24/2021
"Arrived on site to replace previously diagnosed console, I gained access to the unit and removed the console and replaced it, the unit is now operating properly as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Round Rock, TX 78664
Jimmy J.
Job Details: 11/24/2021
Arrived on site for DW-SP-S17304 heating elm upgrade. Tried pulling out dishwasher but it would not come out. Found legs were lowered all the way so dishwasher wont go down any further. The current flooring was installed on top of the previous flooring. Found countertop had a lip preventing the front of the dishwasher from tipping far enough forward to allow me to walk it out. Explained to customer they would need to make the dishwasher accessible in order for the heating element to be replaced. Customer stated the dishwasher works fine.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78747
Kevin
Job Details: 11/24/2021
"Arrived on site and inspected dryer and found it is making a scraping noise, disassembled dryer and found several pieces of pocket debris stuck in felt ring. After removal dryer is quiet and running normally. Recommended to homeowner that vent to the exterior of the home be cleaned by a service, airflow is restricted, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Austin, TX 78754
Scott
Job Details: 11/24/2021
Arrived on site for leaking icemaker . Found fill tube extension too short causing water to miss icemaker and run down back wall. Replaced extension tube . Ran harvest all checked normal. No other issues found or leaks found . Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78738
Brandon
Job Details: 11/24/2021
"Arrived on site for customer complaint of unit not dissolving soap, found weak wash motor, I replaced motor, unit tested good.
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Taylor, TX 76574
Matthew
Job Details: 11/24/2021
Arrived onsite for range bake and broil functions not working. Tested unit and found relay on main board seemed to be functioning. Both igniters not sparking. DSI board not sending voltage to igniters. Will need to order DSI board and return with Main control and igniters.; ordrng 1 WPW10511278 (DSI board) and 1 WPW10333842 (Broil igniter)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Elgin, TX 78621
Matthew
Job Details: 11/24/2021
Arrived on site for unit with no power. Found good fuse and 120 at control board. But unit not powering on. Replaced control board and still found unit not powering on. Upon further inspection found issues with display and keypad. Ordering keypad and display. Office to reschedule ; ordrng 1 W11184551 (Control) and 1 W11333816 (Display) and 1 W11342846 (Control board)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Elgin, TX 78621
Matthew
Job Details: 11/24/2021
"Arrived onsite for right front burner not functioning properly and error code on display. Upon inspection found internal board failure code and char marks on right front and left front infinite switch. Will need to order main board, FR and FL infinite switch. Office to reschedule. ; ordrng 1 W11256088 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXVB01
Near Copperas Cove, TX 76522
Al
Job Details: 11/24/2021
Arrived on site 2/2 for an install of parts from previous tech diagnosis. Discovered the leaking was coming from the line from the valve to the freezer on the back wall. Call CS and confirmed the parts needed to complete the repair. Ordering the water line and clamps ; ordrng 1 Research (1/4 inch water line from valve to freezer 4 feet of tube) and 1 Research (1/4 inch water line from valve to freezer)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near New Braunfels, TX 78132
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not cooling properly and leds being out. Upon inspection found the units compressor pulling about 2.6 amps when powered, the compressor was getting very hot within 30 min, checked drawer control and found no corrosion, all lights in deli drawers are strong, upper lights flicker, freezer flickers. Buzzing could have come from overheating compressor, ordering sealed system, inverter tested good and powered compressor, ordering led board. Office to reschedule ; ordrng 1 W10832994 (COMPRESSOR (M037)) and 1 WPW10143759 (DRIER) and 1 W11506635 (Access) and 1 W10630535 (Evap) and 1 W10248589 (Evap) and 1 W10804160 (LED POWER BOARD) and 1 W10843353 (Module)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Belton, TX 76513
Tali W
Job Details: 11/24/2021
"On site for washer not filling. In diagnostics, found F8E1 long fill/no fill. Cleared error. Found hot water valve at wall turned off. Turned on and tested. Both hot and cold water valves functioning. Found slight leak from hot water valve at wall. Informed customer to contact apartment maintenance for repairs. Turned hot water off and advised customer to only used cold water cycle until repairs have been made. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Hewitt, TX 76643
Jonathan M
Job Details: 11/24/2021
Arrived on site to install previously diagnosed parts. In the unit on the work area. Replaced the heater and tested the unit. The unit began to work out designed with no leaks present. Unit heated at the end of the diagnostic cycle indicating the unit is working like it should.Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Belton, TX 76513
Tali W
Job Details: 11/24/2021
"On site for dishwasher not going through wash cycle. In diagnostics, found F4E3 wash motor not running and F7E1 heater disabled. Ran diag cycle. Unit filled, but didnt start wash cycle. Unit requires control and wash motor.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/24/2021
Arrived on site to install previously diagnosed part. Removed bake igniter and installed new bake igniter. Powered on range and oven preheated to set temp. Oven ignited on second and third high temp as designed. On my first visit it was only igniting on the first high temp. Now it continues to ignite consistently to keep the preheated temp. Job completed.
We serviced a
KITCHENAID DISHWASHER
Model KUDM03FTSS3
Near Canyon Lake, TX 78132
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not starting cycle. Upon inspection found the dishwasher did not start due to a latch problem, bent the strike and unit worked normally; ordrng 1 W10077360 (LATCH ASSY)"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651KES
Near Killeen, TX 76543
Al
Job Details: 11/24/2021
"Arrived back on site to install previously ordered parts. Checked continuity at the heater and heater check out ok. Removed and replaced the ADC and defrost bimetal. Reassembled and advised the customer to place a bottle of water inside the freezer compartment and when it freezes, itll be ok to add food. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78754
Scott
Job Details: 11/24/2021
"Arrived on site for washer leaking . Ran diagnostics all checked normal. Found water coming in from wall . Unit is high and dry , no water leaks detected at time of service with washer . Job complete"
We serviced a
MAYTAG MICROWAVE
Model CMV1000ADB
Near Hillsboro, TX 76645
Jonathan M
Job Details: 11/24/2021
"Arrived on site for a microwave that still has issues with the fuse blowing. Inspected unit and work area. Found the fuse completely blown and checked my door switches. Found the doors which is fine and dad magnetron checked good electrically. Spoke to CS and was advised to replace the door switches in case there was an issue under a load. Replaced the door switches and fuse and tested the unit.Was advised that due to the low side being taken out of the equation, the issue would either be with a high side item or the main control. .; ordrng 1 56001103 (Magnetron) and 1 Wpm0805101 (Fuse) and 1 56001108 (Transformer) and 1 56001109 (Capacitor) and 1 Wpr9800486 (Diode) and 1 56001174 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C5EXY00
Near Austin, TX 78756
Luis
Job Details: 11/24/2021
Arrived on site for water dispenser issues. Water works with filter removed once filter installed no water diagnosed a defective water filter housing. Replaced filter housing tested water dispenser with filter installed unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC2
Near Austin, TX 78732
Brandon
Job Details: 11/24/2021
"Arrived on site for customer complaint of leak, found customer using pods inside the dispenser as well as a cap inside the dispenser causing unit to leak. I removed cap and pod build up, unit tested good."
We serviced a
FRIGIDAIRE MICROWAVE
Model FMV157GC
Near Clifton, TX 76634
Jonathan M
Job Details: 11/24/2021
Arrived on site for a microwave with a broken vent grill. Inspected unit and work area. Confirmed the customers complaint and replaced the vent grill. Tested the unit and it is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Austin, TX 78726
Taylor M
Job Details: 11/24/2021
"I arrived on site to diagnose refrigerator with no cool in the refrigerator compartment, I gained access to the service diagnostics and verified functionality of the fans and the thermistors, found all checked good, I gained access to the Fresh food Ui, I found no corrosion, I gained access to the harness to the fresh food ui and found no broken wires. I gained access to the evap and found frost build up at the rc evap, I pulled out the unit and removed the back plate, I gained access to the drain tube and removed it, I found that the drain tube was completely clogged on all ends, I removed the clog and informed the customer of the issue, the customer is going to defrost the unit for 48 hours due to not utilizing the fridge at the time due to the no cool, the unit is operating properly as designed aside from the no cool in the rc due to frost build up from the clog, customer will contact if any issues persist post defrost, Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Bellmead, TX 76705
Jonathan M
Job Details: 11/24/2021
"Arrived onsite for a refrigerator that is making ice slowly. Inspected unit and work area. Checked freezer temperature and found the unit at 2?F. Attempted to jump the icemaker and found the icemaker would jump, harvest and fill. I did find the ice bin half full of ice. The customer advised they maybe have used roughly 15 to 20 cubes since the icemaker was replaced. They said that the unit made ice fairly well for 2 to 3 days and then completely stopped and only made a handful of batches of ice since. I called Whirlpool Techline and spoke to Bruce SR# 7732323067. He advised that based on the current information and the temperatures being good in the freezer, the issue would have to be with the icemaker. .; ordrng 1 W11546935 (Icemaker)"
We serviced a
ESTATE WASHER
Model TAWX400RQ2
Near Jarrell, TX 76537
Tommy
Job Details: 11/24/2021
Arrived onsite for washer clothes wet coming out. Upon arrival found unit would fill spin and drain but unit is now agitating at all. Found unit gear case covered in rust and oil and damaged ordering unit gearcase. ; ordrng 1 3360629 (Gearcase)
We serviced a
GE REFRIGERATOR
Model GSH25JSXLSS
Near Georgetown, TX 78633
Tommy
Job Details: 11/24/2021
Arrived onsite for unit no cool. Upon arrival found unit compressor ohms out bad unit inverter had signs of burn out r. . Job Completed.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hutto, TX 78634
Jimmy J.
Job Details: 11/24/2021
"Arrived on site to install previously diagnosed parts. Removed drain pump, harness, clutch, and control. Installed new drain pump, harness, clutch, and control. Powered on washer and diagnostics wouldnt come up. Tried turning it on by pressing power and still nothing. Checked voltage at the wall and was getting 120. Tested voltage at control and was getting 120. Removed connector from control to console and control would power on and click the lid lock open and closed then drain pump would start. When I plugged the console back in the control would lose power again. Ordering another control W11419171 and new console W11569437 to complete the repair. Last visit when I replaced the control there was a pop and a short in the brand new control. This must have also shorted out the console. ; ordrng 1 W11569437 (Console) and 1 W11419171 (Control)"
We serviced a
MAYTAG DRYER
Model MVWC555DW0
Near San Marcos, TX 78666
Robert
Job Details: 11/24/2021
Arrived on call to replace previous diagnosed parts. Ran diagnostics and found that the basket is damaged and will also need to de replaced and the control is not sensing water level properly. Will need control. ; ordrng 1 W10752719 (Basket) and 1 W10685236 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ1
Near New Braunfels, TX 78130
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not allowing the bottom drawer to close due to a broken slide, upon inspection found the plastic slide broken causing issues. Ordering slides. Office to reschedule ; ordrng 2 W10674708 (Slides)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, TX 78664
Wesley
Job Details: 11/24/2021
Arrived onsite and found restored production of ice and water. However ice production seems slow. Temperatures are good however icebox temp is at 21f even though freezer temp is -1f. Advised customer to watch production
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Temple, TX 76502
Tali W
Job Details: 11/24/2021
On site for dryer not heating and turning off. Found loose and burnt ground wire on unit. Repaired ground wire with terminal block kit. Tested moisture sensor with damp cloth and is functioning properly. All fuses/thermostats within spec. Unit functioning as designed p. Call complete.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB06
Near Temple, TX 76502
Tali W
Job Details: 11/24/2021
"On site for fridge not cooling. Solid frost pattern. Heater 38 ohms. Thermistor 1.9K at 50 degrees- out of spec. Also, found evaporator fan hitting outer housing. Replaced FC thermistor and evaporator fan. Evaporator had solid even frost pattern. Unit now functioning as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Temple, TX 76502
Tali W
Job Details: 11/24/2021
On site to install previously diagnosed parts. Replaced control and valve. Calibrated and tested. Unit now functioning as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Temple, TX 76502
Tali W
Job Details: 11/24/2021
On site to install previously diagnosed part. Replaced strike. Tested. Drain pump and latch functioning properly. Unit now able to go through all cycles. Found evidence of water dripping from water hose connection. Inform customer to purchase new hoses. Call complete.
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Temple, TX 76502
Tali W
Job Details: 11/24/2021
"On site for fridge cutting on and off and not cooling. On arrival, unit was unplugged. Plugged in and found unit cooling. Found FC door not aligned properly. Unit needs FC left and right slides. Frost pattern was even across evaporator. Size of gap on FC door causing defrost issue. Ordering both slides. Office to reschedule. ; ordrng 1 WPW10397636 (LH FC slide) and 1 WPW10397635 (RH FC slide)"
We serviced a
WHIRLPOOL RANGE
Model WOD51EC7HS02
Near New Braunfels, TX 78130
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not heating due to a blower fan error, upon inspection found the blower fan did not spin when called for, took apart unit and found the foam had entered the fan causing the stoppage, removed foam and reattached. All functions returned. Complete"
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS4
Near Leander, TX 78641
Taylor M
Job Details: 11/24/2021
"Arrived on site to diagnose vent hood leaking oil from the corners and near the back of the unit, upon arrival I gained access to the unit and found that the vent hood is operating properly but there is potentially an issue within the chimney housing or the vent going outside with insulation issues causing the oil to build up and leak from the vent hood as well as airflow going both directions, The customer informed me that it leaked most during a rainy day but was not limited to the rain. I explained that the chimney/insulation going through the vent to the outside is an installation issue and will need to be checked to verify proper insulation. Job complete"
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Austin, TX 78724
Scott
Job Details: 11/24/2021
"Arrived on site for washer leaking . Found hot water leaking when activated , cold side is normal. Unable to complete repair at this time due to leaking hot water shutoff . When trying to turn off shut off would start to spray . Left vales as is and recommended having plumber replace both shutoffs . Customer will reach out when shutoffs are repaired to replace valve . No other leaks detected at time of service ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78717
Taylor M
Job Details: 11/24/2021
"I arrived on site to diagnose refrigerator with the cover to the filter not closing properly, upon arrival I gained access and found the same, I removed the cover and bracket and removed the filter head from the bracket seating, I replaced the bracket and reassembled the bracket, cover, head and filter, the unit is still not allowing for the filter cover to close. I disassembled and reassembled the filter housing completely four times to verify that everything was seated correctly, I found that the issue might be that the top refrigerator liner is warped or loose causing the bracket to flex when installed. I am ordering the cover just incase, will need to contact techline to deem operational status of the unit if the cover does not alleviate the problem. Office to schedule return service when the part arrives. ; ordrng 1 WP67006331 (Filter cover)"
We serviced a
GE RANGE
Model JGBP28SET2SS
Near Kyle, TX 78640
Robert
Job Details: 11/24/2021
Arrived on call for complaint of burners not working. Found the switches working but some of the igniters not lighting. Will need to replace module to complete ; ordrng 1 WB13K10054 (Module)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Braunfels, TX 78130
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not spinning and washing clothes, upon inspection found the units actuator not engaging cam due to a bad design, replaced actuator and tested unit. All functions worked. Complete"
We serviced a
GE DISHWASHER
Model GHDA485N10CS
Near Taylor, TX 76574
Matthew
Job Details: 11/24/2021
"Arrived on site for unit leaking from bottom. Ran unit and could not detect a leak. Added a detergent pod and the unit began to leak soapy water. Found with the addition of detergent, unit would oversud. Customer does not have a water softener and is not using rinse aid. Tested the unit and found excess suds. Ran the unit through a couple of cycles to help clear suds. Advised customer to run a couple more cycles with vinegar to help clean sump. If symptoms persist recommend potentially replacing wash motor. Advised customer to leave towels down for safety."
We serviced a
GE REFRIGERATOR
Model PFSS9PKYASS
Near New Braunfels, TX 78132
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not cooling normally, upon inspection found the units vent clogged causing the compressor to overheat, the unit was cooling to temp when I arrived, I instructed customer to clean vents to allow unit to work properly. Complete"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Austin, TX 78738
Brandon
Job Details: 11/24/2021
"Arrived on site for customer complaint gas leak, I bubble tested all joints, found no gas leak, I explained to customer on how gas is released before it ignites inside oven as well as cooktop."
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDB13
Near Nolanville, TX 76559
Tyler
Job Details: 11/24/2021
Arrived on site for refrigerator needing previously diagnosed parts. Upon arrival installed all required pieces needed to ensure proper repair. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Killeen, TX 76549
Al
Job Details: 11/24/2021
"Arrived back on site to install previously ordered dual valve. After installing it the unit still did fill. Removed the back wall and observed a massive block of ice coming from the water supply tube that was clogged. I used my steamer to met all of the ice. Contacted incomplete thread for some ideas on possible solutions to the malfunctions. Ordering the reservoir, main control and housing. Needs more work. PLEASE have customer defrost the unit 24 hours prior to return service.; ordrng 1 W11035836 (MAIN CONTROL) and 1 W10801011 (WATER RESERVOIR) and 1 W10844267 (HOUSING)"
We serviced a
MAYTAG WASHER
Model MTW5800TW0
Near Killeen, TX 76549
Tyler
Job Details: 11/24/2021
Arrived on site for washer needing previous diagnosed dog ears. Upon arrival installed needed part. Reass and tested unit. Found it functioning as designed call complete
We serviced a
WHIRLPOOL DRYER
Model LDE482
Near Harker Heights, TX 76548
Al
Job Details: 11/24/2021
"Arrived on site 2/2 on a dryer taking several cycles to dry customers clothes. Confirmed the tumble, heat, but customers exhaust was poor. Customer needs to contact her warranty company for dryer ventilation system cleaning. Dryer heated to 215 degrees. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXNL00
Near Harker Heights, TX 76548
Al
Job Details: 11/24/2021
"Arrived on site and for ice maker not working. Opened the unit and the ice bin was full of ice and ice was harvesting while I was onsite. Customers complaint was the ice was stuck together and said she couldnt dispense. I broke the ice up, and the unit dispensed the ice without and issues. The ice door chute was closing properly. I advised the customer there may be ice stuck in the chute after dispensing that could be causing the ice issues. Also advised the customer to dump the ice weekly. Job complete."
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near China Spring, TX 76633
Jonathan M
Job Details: 11/24/2021
Arrived onsite for a dryer that is shutting off within 10 minutes of starting the cycle. Inspected the unit and work area. The customer has started a load before I walked in and said the unit did not replicate the same issue shes had previously. She said that the unit seemed to have issues only on the normal cycles and not any others. I did notice that she had a check vent error code pop up on her screen. She advised that that seems to happen on almost every cycle. Checked voltage to the unit and found proper polarity and voltage. Use the vent test kit to check her airflow. Found that her unit showed that airflow was good for gas dryers but not good for electric dryers. I ran the unit through diagnostics and did not find any stored error codes. I ran the unit through an auto test and found the sensor bar picking up my wet swipe across the humidity sensor. I ran the vent test kit on the unit with the vent hose detached and found that the airflow is good for all dryers. Found the top of the dryer hot due to poor airflow. I did explain to the customer that low amounts of clothes could be causing her issue due to not swiping against the sensor bars on the front of her dryer. She did advise that that could be a possibility as she does run several light loads. I did advise her to run the unit on a time drive cycle for light loads or mixed loads. I called Whirlpool Techline and spoke to Rich SR# 7732325695. He advised that the issue would either be with the unit not picking up moisture against the sensor bars or with the airflow issue causing the unit to overheat and shut down. He advised me to have the customer clean out their vent hose and to clean off the sensor bar to ensure the sensor is not misreading the wet clothes. The unit is working as designed. Call complete.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM7
Near Robinson, TX 76706
Jonathan M
Job Details: 11/24/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced high-voltage main control and was able to program unit. Found the unit would not kick on the compressor after programmed so checked connections. The connections were good at the main control and UI. Power cycled the unit and the unit then began to work as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Round Rock, TX 78665
Wesley
Job Details: 11/24/2021
Arrived onsite for oven not reaching temp. Also glitching display. Reset control with a 5 minute power cycle which restored panel function and tested unit for temperature disparity. Calibrated unit to more accurately reach temp and cook. All checks good. Unit is now operating as designed.a devised customer on repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FJS00
Near Austin, TX 78746
Luis
Job Details: 11/24/2021
"Arrived on site for no cool. Removed evaporator cover,found uv dye on heat exchanger and weak frost pattern diagnosed unit will need an evaporator,heat exchanger and uv drier.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lorena, TX 76655
Jonathan M
Job Details: 11/24/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced slider and tested the unit. The unit began to work as designed. Call complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near Austin, TX 78738
Brandon
Job Details: 11/24/2021
"Arrived on site for customer complaint of lights not working, found bottom right module in RC failed, I replaced module, unit tested good."
We serviced a
GE DRYER
Model DBL333EB6WW
Near Kyle, TX 78640
Jacob
Job Details: 11/24/2021
Arrived onsite for unit still making a squeaking noise. Tested the unit for 20min. Unit did not make a noise during testing. Put some heavy items inside and tested for 10min and no squeaking noises were present to isolate where the noise is coming from. Customer is gonna continue to monitor and record the unit. No issues at this time. Job complete
We serviced a
GE WASHER
Model GTWP1800D1WW
Near Killeen, TX 76542
Tyler
Job Details: 11/24/2021
Arrived on site for washer that agitator had popped off unit. Upon arrival confirmed agitator plus coupler were broken but agitator needed to be popped back into place properly. Corrected issue from previous repair. Tested unit with customer supervision. Unit functioning as designed Call complete
We serviced a
WHIRLPOOL WASHER
Model MHWE200XW00
Near Lockhart, TX 78644
Jacob
Job Details: 11/24/2021
Arrived onsite to replace parts ordered by the previous tech. Replaced the bellow. No issues at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Buda, TX 78610
Jacob
Job Details: 11/24/2021
Arrived onsite for the control panel not working correctly. Tried to use the unit and panel was not responding correctly. Also customer had a complaint about the unit when it gets hot that it will cause the cabinet to crack and split during use. Let customer know that the it needs to be looked at by the builder for the cabinetry and who ever did the installation to try and fix the issue. Ordered part. Office to reschedule ; ordrng 1 W11105016 (Control panel)
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Austin, TX 78746
Kevin
Job Details: 11/24/2021
"Arrived on site and inspected water and found hot water flow is very weak in diagnostic cycle. Inspected incoming water connection and found out it is clogged by calcium buildup, Took pictures. After clearing it started diagnostic cycle again and hot water is flowing properly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Belton, TX 76513
Tyler
Job Details: 11/24/2021
Arrived on site for dishwasher with broken upper rack. Upon arrival confirmed complaint and found cause was due to a faulty upper rack adjuster kit Found unit functioning as designed. Call complete