Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 9362 customer reviews

James C.

James C.

WASHER MAYTAG MHW3505FW1 "Arrived on site and tested operation. Found fault for door lock error. Tested door lock and found to be damaged. Also found door not closing properly due to hinge holding top of the door out. Ran diagnostics and found drain pump failing as well. Unit will need new hinge, drain pump and door lock to repair. ; ordrng 1 WPW10208415 (door hinge) and 1 WPW10443885 (door lock)"

Near Lasso, Horseshoe Bay, TX 78657
Jacob S.

Jacob S.

DRYER WHIRLPOOL CED9150GW1 Arrived onsite for unit in out of order F22. Called commercial Whirlpool Techline. Advised needing a new sensor assembly. Got into coin op box. Switched wires. Was able to get out of error code. Advised customer to get the pricing reset for unit.

Near Oak Springs Dr, Austin, TX 78702
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on job for complaints of refrigerator intermittently freezing everything inside it. Called tech line SR 7726962202 and they suggested raising the freezer temperature to 5 degrees and changing the thermistor could solve the issue. Ordering parts freezer temp raised to 5 degrees. Customer requested last appointment of the day. ; ordrng 1 w10902214 (thermistor)

Near Hauptstrasse, New Braunfels, TX 78130
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the evaporator fan motor and the blade because it was damaged from hitting ice. I found the coil pretty much clear but the evaporator thermistor was Incase in a small amount of ice. I tested the unit and it came back on and worked as designed. I changed the UI also because of the ice around the thermistor and it seeming to communicate correctly when defrosting. The unit works as designed. Call complete.

Near Asmara Dr, Austin, TX 78750
Tyler B.

Tyler B.

DRYER MAYTAG MEDB765FW0 "Arrived to inspect unit with clothes sticking to lint screen, found screen was warped, replaced grill and tested good"

Near Williams Way, Cedar Park, TX 78613
Jacob S.

Jacob S.

WASHER LG WM3885HCCA Arrived onsite for unit not going into spin mode. Got LE error code that previous tech experienced. Determined that the motor is locked up. No leaks at this time. Job complete

Near Medicine Creek Dr, Austin, TX 78735
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived on site for water leaking. Found fresh food drain restricted. Removed unit,found restriction in drain tube by compressor,cleared out drain tube,flushed fresh food drain checked water flow through drain unit working as designed."

Near Woodstone Square, Austin, TX 78703
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived to inspect side by side refrigerator with freezer compartment issues.Customer advised over the previous awakened, the food in the freezer section was warm.I discovered the evaporator motor for the freezer section isn’t working.Unit will need a fan motor for freezer section W11036566

Near Longview Ln, Georgetown, TX 78633
Lou S.

Lou S.

RANGE JENN-AIR JGRP436HL00 "arrived on site to install previously diagnosed and ordered part. Per Techline, I removed and replaced the Bake Ignitor and tested. The Ignitor arced and the burner came on, but only stayed on for approximately 5 seconds then turned off. I contacted Techline and spoke to Rich and advised of my findings and previous repairs. Rich advised to check the orifice and orifice holder. The orifice should be an L105 for propane gas and the orifice holder should be sitting level. I found that the orifice holder was not sitting level and the orifice was an L125. I corrected both and retested and the unit operated as designed. Rich provided file #7726964670. I advised the customer of my findings and repairs. No gas leaks detected during service (used liquid gas detector), job completed."

Near Champions Cir, Lago Vista, TX 78645
Lou S.

Lou S.

OVEN KITCHENAID KERC607GBS1 "arrived on site to inspect oven door glass broken. Upon further inspection, I found the inner door glass was broken. I removed and replaced the inner door glass and tested the door ad unit is operating as designed. I used my shop vac to clean up the glass debris. Job completed (was sent with 2 parts and only needed one."

Near N Ridge Cir, Leander, TX 78641
Paul R.

Paul R.

DISHWASHER LG LDT7797ST Arrived onsite for a dishwasher displaying a 1E error. I tested the unit and verified the error. I found the unit filling above the sump with water before the unit would fail. I found the water pressures good. I followed the voltage checks per the tech sheet for the 1E error and all voltages were correct. The main PCB needs to be replaced. Ordering Parts Authorization & AGM76429502 PARTS ASSEMBLY. Marking the sump Assy as UORV JIC. ; ordrng 1 AGM76429502 (PARTS ASSEMBLY)

Near Explorer, Lakeway, TX 78734
Andy  B.

Andy B.

WASHER MAYTAG MVWB755DW0 Arrived on site for washer error code. Checked error codes and found latch failure code. Tested and%2

Near Richland Rd, Coupland, TX 78615
James C.

James C.

MICROWAVE FRIGIDAIRE FGMV176NTF Arrived on site and installed new coupler and motor. Tested operation and found unit working properly. Job complete

Near Contour Dr, Marble Falls, TX 78654
James C.

James C.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site and tested operation. Found when scrolling through menus the display will sometimes scroll back towards the top. Unit is installed under cooktop and the angle when standing is causing the unusual response on ui. When knelt down eye level the display works as expected. Instructed customer on finding and instructed to make swipes when scrolling through menus. Job complete

Near Colorado Canyon Dr, Marble Falls, TX 78654
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on job for water not dispensing from refrigerator. Ran diagnostics and found that the water filter was clogged and not allowing enough water into the ice dispenser. Advised customer to install new water filter. No leaks detected. Complete

Near Oak Brook, New Braunfels, TX 78132
James C.

James C.

N WHIRLPOOL WOS72EC0HS01 Arrived on site and tested operation. Found when scrolling through menus the display will sometimes scroll back towards the top. Unit is installed under cooktop and the angle when standing is causing the unusual response on ui. When knelt down eye level the display works as expected. Instructed customer on finding and instructed to make swipes when scrolling through menus. Job complete

Near Colorado Canyon Dr, Marble Falls, TX 78654
Richard P.

Richard P.

WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for the washer not working properly. Ran diagnostics and found no issues. But did fine an issue with the start button functions. Replaced control board and ran a calibration and washer tested fine. No leaks detected. Complete

Near Donahue Ln, Austin, TX 78744
Lou S.

Lou S.

DISHWASHER BOSCH SHX55R55UC/64 "arrived on site to inspect dishwasher no power. Upon further inspection, I found the unit not responding. I found the unit is plugged into an outlet that the disposal and disposal switch are connected to. I tested voltage to the outlet and found the upper outlet had no voltage but the disposal would operate when plugged into it. The bottom outlet had 122V. Due to this issue, I plugged the unit into another outlet located under the sink and it operated as designed.

Near Kopperl Ct, Cedar Park, TX 78613
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for unit spraying water when filling ice. Found hole in hose, will need to return with hose to complete ; ordrng 1 CNOTE (OFFICE RS ) and 1 W11415785 (HOSE )"

Near S Gadwall Ln, Cedar Park, TX 78613
Richard P.

Richard P.

WASHER UNKNOWN HLC1700AXW Arrived onsite for the washer not working. During testing found error code FC on the display. Called tech line and they stated that it was a inverter motor board . Replaced motor with inverter board and washer tested good. No leaks present. Complete

Near W 22nd St, Austin, TX 78705
Jonathan M.

Jonathan M.

WASHER MAYTAG LAT7800AAW "Arrived on site for washer that would not drain. Inspected unit and work area. Placed unit in a spin and drain and found water trickling out but would not drain the tub even through two cycles. Tested drain pump and found the drain pulley bad. I tested the motor and shifter and found the motor had lost position due to extended use. Product would need new motor and drain pulley,

Near N Beal St, Belton, TX 76513
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site and did not find any saved error codes, ran a diagnostic cycle and all functions are operating properly. Discussed drying expectations with customer on each cycle. Rinse aid is in dispenser and recommended customer run hot water until it reaches maximum temperature before starting dishwasher. No water leaks from connections at time of service, job complete"

Near Dripping Springs, TX
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site to install previously diagnosed parts per tech line. Removed failed parts and replaced with new. Tested unit and all operations are normal. Did instruct customer to keep an eye on unit to prevent water damage risk. No water leaks present at time of service.

Near Toscana Trace, Round Rock, TX 78665
Robert J.

Robert J.

DISHWASHER WHIRLPOOL KDTE234GPS0 Arrived onsite for the dishwasher not draining. Ran diagnostics and found that the pump is running. Checked the hose leading to the garbage disposal and found the plug in the disposal was still there. Removed plug and tested. Dishwasher is now draining properly. Complete.

Near Yaupon Loop, New Braunfels, TX 78132
Tyler B.

Tyler B.

REFRIGERATOR LG LFC24770ST Arrived to inspect unit unit with no cool . Found freezer evap frozen over. Removed all bins and clear3d ice and drains and replaced controller assembly and tested good

Near Turtle River Dr, Leander, TX 78641
Paul R.

Paul R.

WASHER MAYTAG MVWB835DC4 Arrived onsite for the washer with the oxi dispenser not dispensing in any cycle. I ran service diagnostics test 51 and all test passed. The oxi dispenser filled with water and dispensed. I checked all of the cycles and found that the oxi selection had not been stored for any cycle other than the clean with oxi cycle which defaults to on. I asked ms if she had turned the oxi selection on when she used the dispenser and she stated no. I went over use and care with ms. Call complete.

Near Little Dipper Path, Austin, TX 78732
James C.

James C.

DISHWASHER MAYTAG MDB4949SDM3 Arrived on site and tested operation. Found start button stuck in and not responding. Installed new console and tested operation. Unit tests good. Job complete

Near Pontiac Trail, Kingsland, TX 78639
Robert J.

Robert J.

DRYER MAYTAG MEDB835DW4 Arrived on job for dryer making a noise. Upon inspection we found the blower fan wheel was cracked and rubbing. Ordering parts. ; ordrng 1 WP697772 (wheel)

Near Skytrail Dr, New Braunfels, TX 78130
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW8500DC5 Arrived on site for washer that was leaking water into the tub. Inspected unit in work area. Customer explained that intermittently the unit would be leaking water into the tub when the machine was off and would not dribble but flow water into it. I placed unit into diagnostics mode and found an F3 E2 (Inlet water temperature fault) and F0 E4 (spin limited by water temperature) codes. Tested unit and hot water valve was buzzing and slow to fill. Replaced inlet water regulator and tested unit. Unit worked as designed. Call complete.

Near Fox Rd, Belton, TX 76513
Paul R.

Paul R.

DISHWASHER AMANA ADB1400AGW1 Arrived onsite for a dishwasher with performance issues. Ms stated the unit is not drying properly. The unit had just completed a cycle when I arrived. The unit was heating properly. I found the rinse aid dispenser almost empty. I explained to the customer that rinse aid had to be used and that it would take about 90 cycles for it to cure the tube and racks and sheen the water droplets. I also went over loading the unit and surrounding plastics with glass. The unit is working as designed. Call complete.

Near Bivins Ct, Austin, TX 78732
Jacob S.

Jacob S.

DRYER MAYTAG MGDC215EW2 Arrived onsite to drop off lint screen to unit. Handed to customer. Customer took screen at the door. Job complete

Near Loganberry Dr, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for door seal issues. Found gasket pulled out of liner on bottom side of fresh food door,reinstalled the gasket remolded door gasket,checked door seal good."

Near Canoga Ave, Austin, TX 78724
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site for microwave error code. Tested and inspected unit and found failed switches and control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Timber Brook Dr, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site for cooling complaint. Found fresh food evaporator incased in ice diagnosed faulty thermistor,removed cover,defrost evaporator installed a new harness secured thermistor to correct location on suction line using foil tape and a zip,secured back cover with 4 screws. Ran diagnostic checked air flow good,changed defrost setting to basic.

Near Exposition Blvd, Austin, TX 78703
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for washer leaking . Couldnt signs of any water or water stains in unit . All connections dry . Ran diagnostics ,no errors . Ran full test wash . Couldn’t duplicate leaks . Ran quick wash complete cycle . Couldn’t duplicate leaks . Nonwater leaks detected in or out side of unit . Advised closing detergent draw completely, soap usage and make sure nothing is stuck in door . Job complete."

Near Olympic Dr, Pflugerville, TX 78660
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG525S0HS1 "Arrived onnsite and found unit just need to be tightened at connections, no gas leak detected during testing. All checks good. Unit is now operating as designed."

Near Tobler Trail, Austin, TX 78753
Lou S.

Lou S.

DISHWASHER KITCHENAID KUDE60SXSS3 "arrived on site to inspect dishwasher not drying or washing well. Upon further inspection, I placed the unit in diagnostics showing error codes F6E1 & F6E6. Cleared the codes and continued with testing. Unit operated as designed, except there were a lot of suds in the tub causing the float switch to trip the water valve off ad not enough water was getting into the unit. Completed testing and made recommendations on used and care as well as detergent and rinse aid use due to house being connected to a water softener. No water leaks observed during service, job completed."

Near Booth Cir, Leander, TX 78641
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site to replace previously ordered parts. Found filter dryer restricted not allowing refrigerant flow. Replaced dryer and recharged unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Domain Dr, Austin, TX 78758
Clif L.

Clif L.

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to replace previously ordered parts. Found upper vent door trim is damaged causing failure to door.ordrng 1 WPW10310922 (trim-vent)

Near Domain Dr, Austin, TX 78758
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Arrived on site for refrigerator where the light would not work. Inspected unit and work area. Found light not making proper connection with the socket. Replaced lightbulb with new lightbulb and found it flickering initially until it was snug in the socket. Tested unit several times with opening the door and moving the socket and unit worked as designed. Call complete.

Near December Dr, Hewitt, TX 76643
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Unit in apartment does not match unit on work order. There’s no damage to this unit upon inspection. Apartment will need to locate unit and call to reschedule.; ordrng 1 CNOTES (INCORRECT UNIT AT APARTMENT.)

Near Domain Dr, Austin, TX 78758
Andy  B.

Andy B.

RANGE WHIRLPOOL WFC150M0EW3 Arrived on site for range right front burner not working tested and inspected unit and found burner not plugged in to harness. Checked harness on all burners and all checked good. Plugged burner in harness and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No other repairs are needed at this time

Near Fretboard St, Round Rock, TX 78664
Clif L.

Clif L.

DRYER WHIRLPOOL WED560LHW0 Arrived on site to diagnose a dryer that is making unusual noise. Found blower wheel cracked and out of balance. Blower wheel will need to be replaced to complete repair.; ordrng 1 W11327190 (BLOWER)

Near Domain Dr, Austin, TX 78758
Clif L.

Clif L.

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to diagnose a range with a damaged control panel. Found control panel scratched on top right corner. Replaced panel and tested unit. Found all is functioning properly at this time.

Near Domain Dr, Austin, TX 78758
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017AD2 Arrived on site to diagnose a microwave that is randomly tripping the breaker. Reset breaker to on position and tested unit. Found no mechanical failures with microwave at this time. Issue is being caused by GFCI breaker and manufacturer does not recommend having appliances on GFCI circuit due to possibility of breakers not registering properly. Homeowner will need to have breaker replaced to complete repair.

Near Ellary Ln, Manor, TX 78653
Robert J.

Robert J.

WASHER AMANA NTW4516FW3 Arrived onsite to install parts previously ordered. Installed new cap. Everything working properly. Complete.

Near Ferryboat Ln, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KSC23C8EYY02 "Arrived on site for cooling issue. Found small amount of ice on bottoms of fresh food evaporator,fresh food fan not running during diagnostics,removed cover diagnosed frozen drain,cleared drain. Found thermistor wire not secured in butt connector and fan harness cut and hard wired to liner wires,ran diagnostics bad evaporator fan motor. Installed thermistor correctly,defrosted drain,installed new fan ran diagnostics all test passed."

Near Hansa Loop, Austin, TX 78739
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite to replace parts previously ordered. Upon inspection we found that the parts provided were damaged in the box. Ordering parts. ; ordrng 1 W10625070 (bracket) and 1 W11336585 (PAN)

Near Acorn Dr, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KBFC42FTS06 "Arrived on site for refrigerator still not producing ice since last service call. Performed diagnostics and tested ice maker cycle. Found faulty heater on ice maker. Removed failed ice maker and installed new. Tested ice maker cycle with ice bin in place. All tested good, no water leaks detected.

Near Cedar Hollow Rd, Georgetown, TX 78628
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived onsite for the dishwasher not drying properly. Ran diagnostics and found no issues with dishwasher. Heater came on and is working. Upon inspection found that the customer is not using rinse aid . Advised customer to to use rinse aid and that all the water left on the door will go away after 20 to 50 loads. Complete

Near Camino Vaquero Pkwy, Austin, TX 78747
Richard P.

Richard P.

WASHER WHIRLPOOL MVWC565FW1 Arrived onsite for the washer not working properly. Ran diagnostics and found error code for overfill. Checked pressure hose and it’s fine. Replaced control board and ran a calibration. Washer tested fine. Complete

Near Railyard Dr, Kyle, TX 78640
Jonathan  S.

Jonathan S.

WASHER SAMSUNG WF448AAP/XAA "Arrived on site for washer leaking at top. Performed diagnostics and found unit leaking at fill nozzle. Customer stated that same part was replaced a out a month ago. Found possible blockage in steam generator casing fill nozzle to fail. Removed failed nozzle and installed new. Performed diagnostics mode and tested operation. All tested good, no water leaks detected.

Near Verrena Way, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator not cooling. Inspected unit and work area. Found both evaporators frosted over. Found power failure occurring while attempting to service unit. Performed diagnostics mode and tested defrost cycle and found FC defrosting. Tested RC defrost sensor and found opened. Found FC evaporator assembly shorting out and causing power failure. Will need to UI stealth control, FC and RC evaporator fan assembly.

Near Magona Trail, Georgetown, TX 78628
Clif L.

Clif L.

OVEN WHIRLPOOL WFE505W0HS1 Arrived on site to replace previously ordered parts. Replaced harness and terminal block and tested unit. Found all is functioning properly at this time.

Near Brenham St, Manor, TX 78653
Scott  M.

Scott M.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site of oven running over temp . When preheating either lower of upper oven getting cooling fan error code . Did hard restart , same thing happened on preheat . Break down is only listing one blower . Will need parts research for lower blower . Please call to set return . ; ordrng 1 PARTSRESEARCH and 1 W11248652 (UPPER FAN )"

Near Antioch Ave, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite for refrigerator icemaker not producing ice. Ran diagnostics found the sensor on the ice bin showing full. Removed cover and found ice jamming the lever up. Removed ice and tested functionality. Ice maker is now making ice. Complete.

Near W Hutchison St, San Marcos, TX 78666
Jonathan  S.

Jonathan S.

FREEZER THERMADOR T36IF900SP/05 "Arrived on site for freezer having slow ice production. Inspected unit and found small piece of ice maker broken. Removed failed ice maker and installed new. Called Bosch tech support and spoke with Mark. Ran testing and found condenser fan wired backwards. Corrected wiring. Tested all operations. All tested good, no water leaks detected."

Near Skyview Terrace, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to install previously diagnosed and ordered part. Due to the right RC door gasket tearing, I removed and replaced the gasket and shaped it with my heat gun. I had to remove the door bumper at the bottom of the door to get the gasket on and while putting the gasket on, the customers dog chewed on the door bumper without my knowledge. I advised the customer of the situation and was able to get the bumper on the door, but will need to be replaced. No water leaks observed during service.; ordrng 1 W10407188 (bumper-dor)"

Near Brave Face St, Leander, TX 78641
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTE204ESS3 "Arrived on site and replaced pump and motor diagnosed by previous technician. After replacement ran a diagnostic cycle and dishwasher is now operating normally. No water leaks from connections at time of service job complete"

Near Davenport Divide Rd, Austin, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for customer complaint of ice and water not working and a dent on the inside of the left door. I found the dent in the door liner would not activate the door switch. I replaced the left side door, unit tested good."

Near Nature View Loop, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site for customer complaint of ice melting, I ran diagnostic tests on ice maker, valves, and fans, all tested good. Ice was in bin at time of service. I found water quality issues, water extremely hard and causing build up on ice maker mold, I cleaned what I could off of ice maker, all functions tested good."

Near N John Bird, , TX 78606
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived to inspect side by side refrigerator not dispensing water properly.Confirmed the complaint and removed the water filter and unit dispensed normally.Replaced the filter and ran approximately 1 gallon through the new filter for resident.

Near Holly St, Georgetown, TX 78626
David  Z.

David Z.

WASHER WHIRLPOOL CAE2765FQ0 "Arrived on site to install previously diagnosed parts. Replaced gearcase, cam kit and belt. Ran unit and verified no leaks, shaking also reduced. All is working as designed.

Near Grover Ave, Austin, TX 78756
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC704FSS01 "Arrived on site for water leaking. Removed deli drawer found fresh food evaporator drain frozen. Removed drawer assembly and cover,found styrofoam lodged inside of drain,cleared ice build up,removed styrofoam checked water flow good. AUTHO KOB03OBDPL1"

Near Woodside Terrace, Austin, TX 78738
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED4850HW0 "Arrived back to install previously ordered parts. Removed and replaced block and wire kit, and replaced fuse, and tested good"

Near Ridgeline Blvd, Cedar Park, TX 78613
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived to inspect unit with failed lights. Found 2 lights out, replaced the 2, and also replaced light control to prevent further issues"

Near Lone Star Dr, Cedar Park, TX 78613
David  Z.

David Z.

WASHER WHIRLPOOL CAE2765FQ0 "Arrived on site to install previously diagnosed parts. Replaced gearcase, cam kit and belt. Ran unit and verified no leaks, shaking also reduced. All is working as designed.

Near Grover Ave, Austin, TX 78756
Al R.

Al R.

DRYER WHIRLPOOL WED7500GW0 Arrived to inspect dryer taking long to dry.Put the unit in diagnostics test mode and unit gave an F4E3 restricted airflow code.Notified the customer and advised they need a Vent cleaning service to correct the issue.Job complete

Near Escondido Dr, Georgetown, TX 78633
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW4800BQ1 Arrived onsite for unit being a little unbalanced during spin cycle. Tested unit. Found that suspension was worn out. Replaced suspension. Tested unit. Unit test good. No leaks at this time. Job complete

Near Los Robles Cir, Del Valle, TX 78617
James C.

James C.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site and tested operation. Found freezer fan motor rattling. Tested temps and found freezer at 12 degrees and set to -4. Fresh food at 34 and set to 33. Found freezer evaporator completely frozen. Customer stated unit had turned it self off twice recently but came back on. Tested all functions of unit and found all to test good. Recommended customer turn unit off for 24 hours to allow evaporator to thaw with doors open. Job complete

Near Buckingham Dr, Marble Falls, TX 78654
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW560CHW0 "Arrived onnsite and tested thoroughly and found unit airtrap needed to be cleared. After clearing, all operating as designed. Advised maintenance on repair all checks good."

Near E 6th St, Austin, TX 78702
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRSC503EBS01 "Arrived on site to install previously diagnosed parts. Installed new LH and RH doors, and affixed nameplate. Attempted to,level unit, but customers cabinet cavity is incredibly uneven and cabinet is flexed and hard to align. Was able to get doors mostly level, but floor is unlevel. All is now working as designed. Call complete."

Near Spicebrush Dr, Austin, TX 78759
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for ice building up on freezer floor . Found drain over flowing . Ordering drain exstenision . No other leaks detected . ; ordrng 1 WPW10153550 (extension)

Near Scoria Dr, Pflugerville, TX 78660
Richard P.

Richard P.

WASHER MAYTAG MVWB765FC3 Arrived onsite for the washer dispenser not working properly. Upon inspection found that the dispenser was dirty. Cleaned dispenser and tested good. Ran diagnostics and all functions worked correctly and no leaks detected. Complete

Near Goldenrod St, Kyle, TX 78640
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and disassembled dryer finding noise caused by lint in blower. Advised maintenance on repair. Used pads to dampen. Noise eliminated. All checks good.

Near E 6th St, Austin, TX 78702
David  Z.

David Z.

WASHER LG WT7300CV Arrived on site to install previously diagnosed parts. Replaced the UI panel and the main PcB. Retested and unit powered on immediately. All is working as designed. Call complete.

Near Camelback Dr, Austin, TX 78733
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for door closing issues . Found left pantry door not closing properly . Ordering both rails and per breakdown nut and screw . Please call to set return; ordrng 1 W10737605 (SCREW ) and 1 W10737730 (nut) and 1 W11242542 (ADAPTER RAIL LEFT ) and 1 W11397195 (LEFT RAIL )

Near Margarita Loop, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for water issue. Tested dispenser weak water flow from dispenser,removed cover found water line kinked at valve,installed water line correctly to valve tested water dispenser unit working as designed"

Near Charles Merle Dr, Austin, TX 78747
Richard P.

Richard P.

OVEN WHIRLPOOL WOS51EC0HS Arrived onsite for the oven control panel not working. During testing found that the control panel was frozen. Replaced panel and oven tested good. Complete

Near Emery Oak Ct, San Marcos, TX 78666
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JDTSS246GP0

Near Barton Springs Rd, Austin, TX 78704
James C.

James C.

RANGE KITCHENAID KSGG700ESS1 Arrived on site and applied bubble solution to all gas connections in unit and supply. Turned on gas and observed no leaks. Unit tests good. Job complete

Near N Shorewood Dr, Marble Falls, TX 78654
Richard P.

Richard P.

DISHWASHER MAYTAG MDB8959SBS3 Arrived onsite for the dishwasher not draining. Installed new pump and float switch that was quoted on previous visit. Dishwasher tested good and no leaks detected.

Near Monarch Dr, Austin, TX 78748
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for the dishwasher with a dented door. I found the outer door dented and the console broken on the left side front corner. I took pics of all the damage. I replaced the outer door and explained to the customer that we would have to return with the console. Ordering W11157079 CONSOLE.; ordrng 1 W11157079 (CONSOLE)

Near Lawrence Dr, Austin, TX 78734
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS31ES0JS00 "Arrived to inspect unit with no power and heat complaints, found fuse open, replaced and tested and four unit 20 under desired temp. Calibrated unit and tested good"

Near Ennis Trail, Austin, TX 78717
Scott  M.

Scott M.

DRYER AMANA NED4655EW1 "Arrived on site for unit tumbling but not heating ,also timer will not advance . Checked and found outlet is dropping one leg . Informed customer to get apt complex to repair outlet . No lint build up at time of service . Job complete."

Near Sunrise Rd, Round Rock, TX 78665
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE515S0ES2 "Arrived onnsite and replaced the vent trim due to broken integrity, all checks good, unit is now operating as designed."

Near Middle Fiskville Rd, Austin, TX 78751
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FGUS2642LF0 "Arrived on site for filter head issues. Found filter not able to be removed due to faulty filter head,installed a new filter head,due to water sitting in reservoir water lines frozen,gave instructions on defrosting water line.

Near W Mockingbird Ln, Austin, TX 78745
Lou S.

Lou S.

DISHWASHER MAYTAG MDB4949SDZ0 "arrived on site to inspect dishwasher with no power. Upon further inspection, customer advised that he pulled the unit out and cycled the power and checked the breaker and the unit still does not come on. I checked voltage at the junction box and got nothing. I found that the unit is plugged in at the back of the unit, but that outlet is controlled by a switch near the kitchen sink. I turned the switch on and the unit powered up. I placed it in diagnostics showing no error codes and tested. Unit operated as designed. I advised the customer of my findings No water leaks observed during service, job completed."

Near Oveta St, Jonestown, TX 78645
Brandon C.

Brandon C.

DISHWASHER GE GSD3360K55SS "Arrived on site to replace timer ordered by previous tech for draining issues. I replaced timer, unit still would not drain, I found unit would not wash either, found faulty motor assembly, I replaced motor assembly, unit tested good."

Near Miller Creek Loop, Johnson City, TX 78636
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site and added multiple spacers to left hand fresh food door to ensure that door switch is operating. No water leaks from connections to at time of service, job complete"

Near Pond View Pass, Buda, TX 78610
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived to inspect unit building frost on RF evap freezing up. Ran diagnostics and found bimetallic short. Removed evap cover and found foam completely broke with multiple pieces missing, found bimetallic needs replacement , will need to return with fan scroll box and replace thermistor upon return. Removed all ice to keep functional ; ordrng 1 W11098695 (fan-scroll)"

Near Fairway Ridge Rd, Georgetown, TX 78633
Leonardo C.

Leonardo C.

UNKNOWN UNKNOWN 1.23E+12

Near I-35, Kyle, TX 78640
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2

Near Walsh Tarlton Ln, Austin, TX 78746
Andy  B.

Andy B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven with loose seal. Inspected unit and found door seal coming loose at bottom. Made adjustments and tested unit. All operations are normal. No other repairs are needed at this time.

Near Windroot St, Austin, TX 78728
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT108FZDB05 Arrived onsite for the refrigerator making a knocking noise from freezer. During testing removed evaporator cover in the freezer and found that the low side line with stationary tube on the evaporator was making the noise. Made adjustments on the line until noise was gone. Waited 10 minutes to see if noise came back and tested good. Noise did not come back. Complete

Near Cody Ln, Kyle, TX 78640
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 "Arrived onnsite for icemaker funnel not long enough to fill without leaking. Ordering icemaker kit to repair, kit that comes with valve and inlet spout. ; ordrng 1 ICEMAKERKIT (UKNIWN)"

Near Philomena St, Austin, TX 78723
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG525S0HS1 Arrived on site for range not working/gas smell. Upon talking to customer found that has is natural gas and that unit had mistakenly had LP setup. Customer stated that he thought that it was converted to natural gas. Tested and inspected unit and found cooktop working and that bake and broil in oven not working. Gas valve is operating and igniters are sparking. Found that oven bake and broil will need to be converted to natural gas which is to be done only by a licensed plumber. Spoke with customer on needing to be converted. And on use and care and practice for best performance. . No gas leaks present at time of service. Did shut off gas at valve to be safe.; ordrng 1 SEENOTE (PARTS RESEARCH ) and 1 SEENOTE (SHIP TO CUSTOMER )

Near John Michael Dr, Manor, TX 78653
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF320PADB1 Arrived on site for dishwasher not operating. Tested and inspected unit and found failed latch and hinge pads. Ordering needed parts as well as associated parts in case needed no water leaks present at time of service.; ordrng 1 W10678341 (spring) and 1 W10716685 (handle) and 2 WP8268961 (pad)s and 1 WP8524471 (actuator) and 1 WP8580309 (door latch strike) and 1 WPW10274884 (door latch)

Near James Garfield St, Manor, TX 78653
Al R.

Al R.

WASHER MAYTAG MVWB865GC0

Near Platinum Dr, Killeen, TX 76542
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW6620HW0 Arrived on site for washer not operating/lock code. Tested and inspected unit and found failed latch. Removed failed part and replaced with new. Tested and unit and still not operating properly. Found recently replaced control likely failed. Also ordering UI and reordering latch in case needed as well as rotor and stator as first tech ordered. Office to schedule return trip as they have been without wash and ask soonest possible appointment. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11314361 (rotor) and 1 W11314657 (screw) and 1 W11316250 (latch) and 1 W11322905 (cntrl-elec) and 1 W11354541 (STATOR )

Near Leisure Dr, Austin, TX 78754
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW0 Arrived onnsite and found unit operating with vent noise. Advised ray on condition. All else checks good. Unit is now operating as designed. Repaired unit.

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for dent in dryer. Saw dent in dryer front panel. Replaced dryer front panel. Tested unit. Unit gets good. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
James C.

James C.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site and tested operation. Found no function from ui. Inspected for proper voltage and found to be good. Found relay on control has shorted and melted harness. Unit will need new harness and control to repair. ; ordrng 1 W11027902 (harns-wire)

Near Spring Creek Dr, Liberty Hill, TX 78642
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW75HEFW "Arrived on site and found F3E1 and F8E1 and inspected washer and found pressure hose is damaged from rubbing against tub. Will need to bring back trap, hose, and pressure switch to correct issue. Also discussed correct amount of detergent per use with customer. No water leaks from connections at time of service; ordrng 1 W10903220 (trap) and 1 W11044559 (hose) and 1 WPW10605427 (pump-water)"

Near Jacksdaw Dr, Austin, TX 78737
Kevin B.

Kevin B.

DRYER WHIRLPOOL MED5630HW1 "Arrived on site and inspected dryer and did not find any error codes. found customer is likely experiencing clothing toward moisture sensor drying first, dryer thinks entire load is now complete and stops. Also when start button is held down dryer intermittently stops at one and does not begin the cycle. A new console will be needed; ordrng 1 W11315727 (CONSOLE)"

Near McGregor Ln, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site to test unit, upon inspection we found the spray arm gear has broken"

Near Powell Cir, Austin, TX 78704
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW8540FW1 "Arrived on site and found washer is not draining properly, found drain pump catch is clogged and after clearing debris it is now operating normally. Ran a test cycle and confirmed all operation. No water leaks from connections at time of service, job complete"

Near Village Trail Cir, Austin, TX 78744
Richard P.

Richard P.

WASHER MAYTAG MVWB835DW0 Arrived onsite for the washer not working properly. Upon arrival found that the washer Is in a area not hooked up to water or power or a drain. Was not able to service washer. Advise manager of the situation and to call us back once washer is ready to be serviced. Complete

Near I-10, Seguin, TX 78155
Robert J.

Robert J.

WASHER WHIRLPOOL MVWC565FW1 Arrived on job for washer not working. Ran diagnostics and found that the motor is not turning the basket. Replaced the capacitor and lid lock tested washer. Everything is now working properly. No leaks detected. Complete.

Near Devin Dr, New Braunfels, TX 78130
Clif L.

Clif L.

DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived on site to diagnose a dishwasher that is leaking. Found insulation inside door wicking water out of tub. Reset insulation to proper position to prevent issue. All is working properly at this time. No leaks were found after services were performed.

Near Shinnecock Hills Dr, Georgetown, TX 78628
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for customer complaint of gaskets being torn, and lower mullion catch broken. Called techline and sent whirlpool pictures, the broken plastic clips are part of the trim

Near Dasher Dr, Lakeway, TX 78734
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for damaged handles to unit. Looked at handles. Noticed deep scratch marks to handles. Replaced handles. Tested unit. Unit test good. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Clif L.

Clif L.

OVEN WHIRLPOOL WFG525S0HB1 arrived on site to diagnose a range with the control that is not operational.

Near Gabrielle Anne Dr, Leander, TX 78641
James C.

James C.

REFRIGERATOR LG LBN10551SW/01 Arrived on site and inspected u it for cleaning. Found coils clean and u it operating properly. Job complete

Near Potter Ln, Georgetown, TX 78633
Scott  M.

Scott M.

COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site ,adjusted valves . Flames are now adjusting normally . No gas leaks detected at time of service . Job complete ."

Near TX-121, Lewisville, TX 75067
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSRP25FSSS00 "Arrived on site for icemaker still not producing ice. Pulled emitter board and jumped harness. Found icemaker cycled immediately after it was plugged in, indicating board failure for emitter and receiver. Replaced emitter. Unit immediately cycled. All is working as designed. Call complete."

Near Balcones Woods Dr, Austin, TX 78759
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site to replace previously ordered parts for refrigerator. Found defrost heater ohms out properly and there are no other mechanical failures. Defrost issue was caused by control board misregistering defrost sensor. Replaced control board and tested unit. Found all is functioning properly at this time.

Near Cedar Crest Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for customer complaint of upper rack falling off, found broken adjusters and stops, I replaced adjusters and stops, unit tested good."

Near Thurman Bend Rd, Spicewood, TX 78669
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite for the refrigerator not cooling. Installed new compressor and dryer. Added 4.25oz of freon and refrigerator is cooling good. No leaks. Complete

Near Old Stagecoach Rd, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFC2290RTB00 "Arrived on site for damaged rollers. Installed left and right roller assembly,adjusted unit to customers request had customer verify adjustment"

Near Morning Moon Cir, Austin, TX 78732
Andy  B.

Andy B.

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site for cooktop burner cap cracking. Tested and inspected unit and found burners not igniting properly due to cupped failed burner caps. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Windroot St, Austin, TX 78728
David  Z.

David Z.

WASHER MAYTAG MHW5630HW0 "Arrived on site to diagnose washer that would at times run for several hours. Ran diagnostics and found F8E1 valve failure, F5E2 lock error, F0E5 off balance load error. Unit ran fine through diagnostics. Asked customer if they had their fresh hold feature enabled, which will run the unit for 12+ hours. Customer assured me they did not have it enabled, and the unit would just run and run. Ordering a new UI and control to resolve the electrical issue causing the long run time and inconsistent UI activation. Ordering W11316623 console, W11322901 UI. ; ordrng 1 W11316623 (console) and 1 W11322901 (cntrl-elec)"

Near W 39th St, Austin, TX 78731
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE334DSS1 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the control panel and ran diagnostics. The unit completed the cycle and worked as designed. I ran a regular wash cycle and the blue wash light comes on now. The unit is working as designed. Call complete.

Near Casitas Dr, Austin, TX 78717
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for grinding noise . Ran diagnostics no error codes .unit was making noise in spin but not while agitating . Replaced gearcase ,cam, actuator . Tested unit ,new gear case is defective . Reordering gear case. No water leaks detected . Please call to set return visit .; ordrng 1 W10528947 (hub) and 1 W11035747 (GERCSE) and 1 W11239857 (BELT)"

Near Arthur Vandenburg Way, Manor, TX 78653
Paul R.

Paul R.

WASHER WHIRLPOOL WFW3090JW0 Arrived onsite for the washer displaying an F7 error. I tested the motor windings and they all read 9 ohms. I replaced the ACU and ran the service test cycle. The unit completed the cycle and worked as designed. Mr is to put all the trim back on the cabinet. There were no water leaks present at the time of service. Call complete.

Near E Palm Valley Blvd, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator making intermittent abnormal sounds. Performed diagnostics mode and tested fan and thermistor operation. Gained access to FC evaporator and found not completing defrost cycle. Tested defrost sensor and found within range. Tested evaporator fan and found communication wire opened. Found failed evaporator fan assembly. Removed failed fan and installed new. Powered unit and tested operation. All tested good, no water leaks detected durning service.

Near Umbrella Sky, Liberty Hill, TX 78642
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site for a washer that would not start. Inspected unit in work area. Tried to place unit and diagnostics and was unable To get it to power on. Tested voltage coming from the outlet and found 123 V coming to the unit. Took console off and tested voltage going into the control. Found 123.7v going to the control but no lights on the control. Replaced control and ran unit through a calibration cycle. I then tested the unit and unit worked as designed.

Near Strickland St, Waco, TX 76705
Lou S.

Lou S.

MICROWAVE KITCHENAID KOCE500ESS08 "arrived on site to insect oven/microwave combo fan noise. Upon further inspection, I turned the oven on at 350 degrees on Bake and immediately when the fan came on it sounded like something was rattling in the fan. I pulled the unit from the wall and turned it on again and no noise. I found that the metal power cord was vibrating in between the cabinet and the back panel of the unit. When I placed the unit back in its space, I pulled the power cord to the right of the unit and retested. The unit is operating as designed. I advised the customer of my findings and repairs. Job completed."

Near Prairie St, , TX 78645
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED5620HW1 "Arrived on site for dryer that would not dry clothes during a regular cycle. Inspected unit and work area. Customer explained that timed dry was the only setting that it would work. Tested unit and found dryer heating in time to drive but limited heating and other cycles. Check thermal fuse, and thermal cut off. Both tested good. Checked thermistor and found it open. Replaced thermistor and tested unit. Unit was also I level. Reset level on dryer and tested with a few clothing items. Unit worked as designed. Call complete."

Near Star Canyon Dr, Woodway, TX 76712
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 Arrived on job for complaints of it cold. Found compressor running. And all fans running no frost pattern on evaporator. Complete sealed system questionnaire. sealed system technician required. ; ordrng 1 TJ90SF8404 (TUBE) and 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 WPW10143759 (dryer)

Near Dutton Dr, San Marcos, TX 78666
Lou S.

Lou S.

DRYER WHIRLPOOL MEDB835DW4 "arrived on site to inspect dryer making noises. Upon further inspection, the customer advised that the unit is making a rattling noise like before. I turned the unit on and the unit did not make any unusual noises. Customer said it starts when the unit gets hot. I disassembled the unit and found the blower wheel broken and the exhaust pipe and blower housing were loose. I removed and replaced the blower wheel and adjusted the exhaust pipe as blower housing and reassembled the unit and tested. Unit is operating as designed and quiet as well. No lint observed during service, job completed.

Near N Bell Blvd, Cedar Park, TX 78613
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite for the refrigerator with the lights not working in either compartment. I found the top lights in the RC not working and the FC light not working. I found the FC LED defective. I replaced the LED and all the lights are working as designed. Call complete.

Near Creekbend Cove, Hutto, TX 78634
Lou S.

Lou S.

RANGE WHIRLPOOL WFE520S0FS0 "arrived on site to inspect range control display. Upon further inspection, the customer advised that when turning on the cooktop burners, the display doesn’t light up showing the burners are on. I placed the unit in diagnostics showing error code F2E1. I cycled the power to the unit and tested the burners and again the display did not light up showing the burners were on. I checked the control ribbon and it appeared good. Customer provided a POP showing the unit in warranty (photo). I removed and replaced the main control/keypad assembly and retested and the unit is operating as designed. Job completed."

Near Shady Creek Trail, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

VENTHOOD WHIRLPOOL KVIB606DSS1 "Arrived on site to test motor, upon inspection we found the motor fan was in the attic, and making a loud noise, we had the motor casing but no motor, we called the office to talk to chase and he said to order motor W11106377 office to reschedule ; ordrng 1 W11106377 (FAN BLOWER )"

Near Fawn Creek Path, Austin, TX 78746
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Arrived to replace drain tube fitting, removed old and replaced and tasted good. No blockage"

Near Stapleford Dr, Cedar Park, TX 78613
Al R.

Al R.

WASHER WHIRLPOOL WTW8040DW4 "Arrived to inspect damaged lid.Confirmed, removed and replaced it.Job complete"

Near Ruiz Dr, Killeen, TX 76543
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for a faulty valve,removed failed valve installed a new valve,no leaks at valve tested water dispenser unit working as designed.

Near Patagonia Pass, Bee Cave, TX 78738
David  Z.

David Z.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to diagnose washer that customer said was having issues starting cycle. Customer told me that there had been several times they had to hold down the star button to get the cycles to start, and at one point unit went into sensing and just shut off. They had to restart it to start it start. Performed diagnostics and tried running unit in several cycles as well as diagnostics. Tried repeatedly and had no issues starting cycles, and found no errors present. Unit appears to be working as designed without any evidence of failure. Advised to just single press button a little hard and leave it, and it shouldn’t need to be held down. No further actions to take. Call complete. Attempted to document with tech line, but tech line is down."

Near Glass Mountain Trail, Austin, TX 78750
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL MMV4206FZ2 "Arrived on site to test unit for not heating, upon inspection we found the high voltage switch passed tests but the high voltage system did not work

Near Saloma Pl, Austin, TX 78749
Scott  M.

Scott M.

REFRIGERATOR FRIGIDAIRE LFHB2751TF0 "Arrived on site for display showing error code . Found evap fan not running . Could tap fan ,would run for a second and stop did that several times . Replaced evap fan motor . All checking normal . No water leaks detected at time of service . Job complete .part

Near Zindler Ln, Paige, TX 78659
James C.

James C.

VENTHOOD KITCHENAID KXU8036YSS1 Arrived on site and tested operation. Found right side light socket shorted. Installed new and tested. Unit tests good. Job complete

Near Garden Gate Ln, Liberty Hill, TX 78642
James C.

James C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site and touched up pain in cavity and replaced rear right support. Instructed customer that the paint needs to cure for several hours before using. Job complete

Near Archer Ln, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KFIS29BBBL00 "Arrived on site for low ice production. Checked icemaker mold ice in mold,ran diagnostic thermistors passed,optics passed,good air flow from fan,no errors on icemaker,test 57 dumped ice,ran fill test passed. Checked temp reading in ice room temp reading around 30° checked freezer warmer temps in freezer,partial frost on evaporator coil. Ordering sealed system parts. See CNOTE or sticky noteFile #7726952443; ordrng 1 CNOTE (NEED AUTHO FOR SEALED SYSTEM LABOR) and 1 W10913906 (ACCESS VALVE) and 1 W10917531 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV), states that autho needed"

Near Caicos Cove, Austin, TX 78734
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRSC503ESS0 "Arrived on site and inspected refrigerator and found waterline at the rear is leaking, disconnected and reseated it and leaking has stopped. No water leaks from connections now at time of service, job complete"

Near El Dorado Dr, Austin, TX 78737
Kevin B.

Kevin B.

WASHER MAYTAG MVWB865GW0 "Arrived on site and inspected washer and found cold water valve is leaking into tub, replaced valve assembly

Near Barton Creek Blvd, Austin, TX 78735
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and inspected refrigerator and found freezer door is not closing properly on the left-hand side allowing air in causing frost buildup. Took one picture. Disassembled freezer and removed all ice, added silicone around perimeter between freezer liner and outer cabinet and after reassembling freezer used heat gun to correct gasket.

Near Jockey Bluff Dr, Austin, TX 78748
Al R.

Al R.

RANGE WHIRLPOOL WFE550S0HZ1 Arrived to inspect defective hinge.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.Job complete

Near Pomegranate Dr, Harker Heights, TX 76548
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOSE500ESS04 "Arrived on site to replaced blower fan, replaced blower fan per last tech, tested and found no problems. Complete"

Near Manchester Ln, Austin, TX 78737
Robert J.

Robert J.

RANGE AMANA AGR4230BAB3 Arrived on job for stove top burner not igniting very easily. Upon inspection we found that one burner cap and top was not fitting very precisely. Ordering parts. Parts just need to be dropped off. ; ordrng 1 WP98017461 (cap-burner) and 1 WPW10636224 (burnr-top)

Near Nature Path, Santa Clara, TX 78124
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOCA7EC0HZ00 Arrived on site to replace console. Replaced console test unit and unit test good job complete.

Near Fern Dr, , TX 78610
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KUDS30IXBL0 "Arrived on site for dishwasher motor making a humming noise when running. Performed diagnostics mode and found fault code F6-E2 inlet valve fault. Monitored test cycle and found unit filled as normal. Found wash motor making abnormal noises. Gained access to chopper wheel and inspected, found minor blockage. Cleared wheel and tested operation. Found motor not as loud and operating. Recommend to replace sump assembly Removed failed sump assembly and installed new. Performed diagnostics mode, monitored test cycle and observed for water leaks. All tested good, no water leaks detected.

Near W State Hwy 29, Burnet, TX 78611
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job to replace parts previously ordered. Replaced evaporator fan motor in fridge. Tested unit and everything is working properly. Complete.

Near Appellation, New Braunfels, TX 78132
James C.

James C.

REFRIGERATOR FRIGIDAIRE FRT18B4AWA Arrived on site and found freezer evaporator frozen solid and no air flowing. Found fan motor working. Found cause of evaporator freezing due to bags blocking entire return air vents. Tested defrost cycle and timer and found to be good. Instructed customer of finding and recommended unplugging unit for 48 hours to allow unit to thaw. Job complete

Near Norcia Loop, Liberty Hill, TX 78642
Wesley P.

Wesley P.

VENTHOOD UNKNOWN UXT5536AAS3 Arrived onnsite and found slight rattle on 2 speed. Adjusted support and sound block. Unit is now operating quietly. All checks good.

Near McBee St, Austin, TX 78723
Scott  M.

Scott M.

DRYER MAYTAG MEDX655DW1 "Arrived on site ,installed door switch . No lint build up at time of service . Job complete ."

Near Crafts Prairie Rd, Bastrop, TX 78602
Leonardo C.

Leonardo C.

MICROWAVE ELECTROLUX EI30BM55HSA "Arrived on site to test microwave, upon inspection we found the mag had cracked causing no heat, replaced cap mag and diode, retested and heat was repaired.

Near Parkside Ln, Austin, TX 78745
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WHD5090GW0 Arrived on site for dryer that was showing an F1 through F4 code. Inspected unit and work area. Found bad control. Replaced control and tested unit. Unit worked as designed. Call complete.

Near Cobbs Dr, Waco, TX 76710
Kevin B.

Kevin B.

RANGE MAYTAG JES8850BAB "Arrived on site and found left front element will not turn on, it will need to be replaced. Also found temperature range for oven is off and adjusted it in set up to correct issue.ordrng 1 12001656 (sensor,ovn) and 1 W10823711 (elmnt-surf)"

Near Dead Man's Hole, , TX 78620
Al R.

Al R.

COOKTOP KITCHENAID KICU569XSS Arrived to inspect induction cooktop with a shattered glass.The unit was still inside the box in the garage.I verified the complaint and left the replacement cooktop and gasket with the customer at his request.He advised he will install the unit soon.Job complete

Near Wrought Iron Dr, Harker Heights, TX 76548
Wesley P.

Wesley P.

DRYER LG DLG7301VE

Near Stevenson Ave, Austin, TX 78703
Kevin B.

Kevin B.

DISHWASHER JENN-AIR JDB9800CWP2 "Arrived on site and replaced vent fan and 0WI sensor recommended by tech line on previous visit. After replacement dishwasher will complete a diagnostic cycle. No water leaks from connections at time of service, job complete"

Near Victorian Gable Dr, , TX 78619
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF995FIFZ00 Arrived on site for refrigerator that would not cool. Inspected unit in work area. Check the temperature in refrigerator compartment and freezer compartment. Refrigerator compartment was sitting at 66°F and freezer compartment was sitting at 62°F. I could barely hear the compressor running so I removed and made sure it was running. Compressor was running but drew an amperage of .150. Ordering new sealed system components and will have office call customer for reschedule date.; ordrng 1 W10903341 (compressor)

Near Pr 305, , TX 75855
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW4815EW1 "Arrived on site for washer not filling all the way up. Performed diagnostics mode and checked fault codes. Found F8-E1 long fill. Performed automatic test mode and found hot water solenoid not opening. Performed manual test mode o confirm failure. ; ordrng 1 W11210459 (INLET VALVE)"

Near Co Rd 330, Burnet, TX 78611
Tyler B.

Tyler B.

RANGE WHIRLPOOL GW397LXUS06 "Arrived to inspect unit with Ruth knob not Turing and no functional 0 button. Unit would need labor and membrane to repair.

Near S Myrtle St, Georgetown, TX 78626
Tyler B.

Tyler B.

COOKTOP KITCHENAID KGCU462VSS02 "Arrived to inspect unit with seal sticking out of edges, was Able to shove seal back in to sides."

Near Palo Blanco Creek Ln, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site to replace previously ordered parts for refrigerator. Upon removing back cover noticed large oil spot on lower compressor compartment cover and rusted condenser line. Condenser line has failed and released all refrigerant from the unit. Condenser will need to be replaced along with compressor and filter dryer to complete repair. Will need second technician to hold refrigerator to remove condenser and three hours to complete repair.; ordrng 1 2MAN3HOURJOB (2MAN 3 HOUR JOB) and 1 W11164117 (CONDENSER)

Near Ridgeline Blvd, Cedar Park, TX 78613
Robert J.

Robert J.

REFRIGERATOR AMANA ASI2575FRB00 Arrived on job for refrigerator not cooling. Upon inspection we found that the evaporator was frozen over. We defrosted the evaporator and found the heating element unplugged. Re connected the heater and tested functionality. Everything working properly. Complete.

Near Shire Meadows, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42QVS05 Arrived on site for water leaking. Found water leaking from housing on icemaker assembly diagnosed unit will need a new icemaker. Installed a new icemaker icemaker ran through a cycle and filled with water.

Near Cape Coral Dr, Austin, TX 78746
Clif L.

Clif L.

FREEZER MAYTAG MFC2062FEZ02 Arrived on site to diagnose a refrigerator that is frosting in the freezer. Tested unit and found no mechanical failures and frost has dissipated on its own. Advised homeowner freezer door may have been slightly cracked overnight causing excess frosting in the unit. No further repairs are needed at this time and no leaks were found at time of service.

Near Ringstaff Rd, Liberty Hill, TX 78642
Wesley P.

Wesley P.

OVEN WHIRLPOOL KEBS207BSS01 "Arrived onnsite and diagnosed damage to cabinet claim. Not cosmetic, functional. Underside drawer is obstructed.

Near Avenue C, Austin, TX 78751
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived onsite for the dishwasher dispenser lid not latching. During testing found that latch and actuator were broken. Replaced latch,actuator,solenoid. Dishwasher door latch tested good. Complete"

Near Cody Ln, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL M1TXEGMYS01 "Arrived on site for water leaking. Removed evaporator cover found a frozen drain,removed all ice defrosted drain,checked water flow through drain good.

Near E 6th St, Austin, TX 78702
Robert J.

Robert J.

DRYER WHIRLPOOL WGD5620HW1 Arrived on job for dryer not powering up. Upon inspection we found that the control board is non responsive even though we have 120 Volts going to it. Ordering parts. Office to reschedule.; ordrng 1 W11331277 (CONTROL UNIT ) and 1 W11378949 (CONSOLE UI)

Near Picadilly Dr, Kyle, TX 78640
Richard P.

Richard P.

RANGE WHIRLPOOL WFC150M0EW3 Arrived onsite for the oven with error code F9. During testing found that error code F9 is a miss wiring fault. Checked voltage and found 123VAC on L2 and 123VAC on the neutral and zero volts on L1 advise customer to have electrician to repair the wall outlet wiring. Complete.

Near Newton Ave, Seguin, TX 78155
Al R.

Al R.

WASHER MAYTAG MVWX655DW0 Arrived to inspect washer not operating properly.Ran diagnostics test mode and found the gear case to be defective.Advised customer of the diagnoses

Near Kings Ct, Killeen, TX 76542
Brandon C.

Brandon C.

RANGE JENN-AIR JIS1450DP2 "Arrived on site for customer complaint of unit shutting off and beeping during use, found F2E1 error code, stuck keypad, I cleared error code and reset control and boiled some water on multiple burners, unit tested good. If problem continues, will need keypad and module."

Near Crystal Springs Ct, The Hills, TX 78738
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT111SFDW04 "Arrived to inspect unit with frost in freezer and water in RF . Found door was flipped in install and was not assembled correctly causing big gaps on freezer and RF sections, was able to correct mistakes and was able to get both door to seal properly"

Near Gentry Creek Ln, Georgetown, TX 78633
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB835DW4 "Arrived on site for washer that would not start past filling. Inspected unit in work area. Did a power cycle on the unit before Placed unit in service diagnostics and found an F0E3 (overload) and F2 E1 (UI stuck button) error codes. Ran unit through an auto test through service diagnostics and unit ran as designed. Had customer run a load of laundry and unit filled, agitated, and drained. Did not stay for entire cycle. Call complete."

Near S Lakeview Dr, Waco, TX 76705
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFG320M0BW2 Arrived on site for oven not heating to proper temperature. Performed temperature test on bake mode at 350°. Found average temperature at 340°. Went to calibration settings and found unit had been calibrated -20°. Set back to factory settings at 0. Heated unit to 400° to insure it would reach temperature. Spoke with customer on user care guide. All tested good.

Near S Main St, Burnet, TX 78611
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL GC3NHAXVY01 "Arrived on site to replace faulty control, I found it was the wrong control, ordering control. ; ordrng 1 WP2303843 (cntrl-elec)"

Near Lost Meadow Trail, The Hills, TX 78738
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived to inspect dishwasher not filling.Noticed the bottom spray arm was not installed properly.Cleared the debris from underneath float switch and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Copper Creek Dr, Killeen, TX 76549
Andy  B.

Andy B.

WASHER WHIRLPOOL MAH5500BWW Arrived on site for washer softener not draining. Upon arrival customer informed that unit is getting very loud as well. Tested and inspected unit and found failed dispenser bottom and tubs will need to be replaced.

Near Argos Ln, Austin, TX 78759
Scott  M.

Scott M.

DRYER MAYTAG MEDB855DC4 "Arrived on site for dryer shutting off early . Checked moisture sensor ,t-stats , harness . All checked normal . Replaced control, tested unit all checked normal . No lint build up at time of service . Job complete ."

Near Paint Creek S Rd, McDade, TX 78650
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF560SEYM "Arrived on site and inspected refrigerator and found ice buildup beneath icemaker on freezer liner, took one picture icemaker is either leaking or waterline to it is. Will bring back all relevant parts to correct issue. Refrigerator Will need to be defrosted, customer has read and signed defrost waiver. No water leaks from connections at time of service; ordrng 1 4317943 (icemaker only) and 1 4387491 (insert) and 1 NEEDAUTHO and 1 WP1106508 (gasket) and 1 WP2196157 (fitting) and 1 WP488878 (clamp) and 1 WPW10238092 (tube-water)"

Near Thistlewood Dr, Austin, TX 78745
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for unit getting frosting in freezer and leaking. Tested unit found that rubber gasket was bad. Changed gasket. Tested unit. Unit test good. No issues at this time. Job complete

Near E Riverside Dr, Austin, TX 78741
Al R.

Al R.

COOKTOP WHIRLPOOL WFE505W0HB1 Arrived to inspect back left burner not working.Confirmed the complaint and ordered an infinite switch.; ordrng 1 WP3149404 (INFINITE SWITCH LEFT REAR)

Near Prewitt Ranch Rd, Killeen, TX 76549
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived to install cooktop , removed and replaced replaced and tested good"

Near Bluffview Cove, Georgetown, TX 78628
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Survived on site to install previously diagnosed part. Replaced all pieces of the left-hand door and replaced onto new door. Tested unit and unit worked as designed. Call complete.

Near Bellmead, TX 76705
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US6HS00 "arrived on site to inspect cooktop burner flames. Upon further inspection, the customer advised that the flames were red and they were connected to propane. I tested all of the burners and all appeared to be normal and consistent with the way flames appeared from propane. Checked the orifices and they were good. I advised the customer that the red tips were normal and possibly due to the sealant used at the gas line connections mixing with the gas and burning off, but nothing to be alarmed with. No gas leaks detected during service, job completed."

Near Cotton Farm Trl, Volente, TX 78641
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator leaking from ice maker. Tested and inspected unit and found water not coming from ice maker. Found hole under evaporator to drain tube clogged with foam from factory. Defrost and remove all ice and cleared hole. Tested unit and all operations are normal. Advised customer to keep an eye on unit. Customer signed waiver. No water leaks present after service.

Near Mearns Meadow Blvd, Austin, TX 78758
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW8900BC0 Arrived on site for washer leaking. Tested and inspected unit and found unit only leaks at left front and at beginning of cycle when dispenser is filling. Found no leaks with hose or dispenser. Found that tub is sitting too far back and that tub ring is not catching all the water and that unit will need to be leveled with tub coming more to the front.

Near Oak Knoll Dr, Austin, TX 78759
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFE505W0JS0 Arrived on site for for oven not preheat good properly and timer shutting oven off. Performed temperature test on bake mode at 350°. Found average temperature at average temperature at 350°. Tested timer several times while testing and found no issues. Spoke with customer on the difference between cook time and timer. Spoke with customer on user care guide. All tested good.

Near Limonite Ln, Liberty Hill, TX 78642
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW6620HC0 "Arrived onnsite and provided customer with advice based on concerns with functionality and error code occurance, no saved errors. No leak at time of service. Ran test 12 and quick wash. All checks good. Advised customer on findings. Advised on use and care."

Near Sunny Brook Dr, Austin, TX 78723
Brandon C.

Brandon C.

DRYER MAYTAG MEDB765FW0 "Arrived on site for customer complaint of unit not drying properly, noise, and lint on wrong side of screen. Found blower wheel is stripped and moving freely on motor shaft. Ordering blower wheel and motor. Unit is heating. ; ordrng 1 WPW10349492 (wheel) and 1 WPW10508324 (motor-drve)"

Near Wester Ross Ln, Lakeway, TX 78738
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JF36NXFXDE00 "Arrived on site for no ice. Tested icemaker no water entering icemaker,isolation valve powering on diagnosed faulty icemaker water valve. Installed a new valve tested icemaker,icemaker ran through a harvest and filled with water. Repair covered under AUTHO S92190"

Near Scenic Brook Dr, Austin, TX 78736
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for washer not draining. Customer stated that had to bucket water out and will not allow another cycle to start. Inspected unit and work area. Found drain line was for a dishwasher. Performed diagnostics mode and checked fault codes. Found F9-E1 long drain. Tested drain pump and found activating. Found retailer had replaced drain line, due to not long enough to reach drain. Will need to replace drain line and bring extension if need. ; ordrng 1 285863 (drain hose) and 1 W10919003 (DRAIN PUMP) and 1 W11244231 (DRAIN HOSE)"

Near W Lakecrest Dr, Bluffton, TX 78607
Lou S.

Lou S.

MICROWAVE KITCHENAID KMCS1O16GSS1 "arrived on site to inspect microwave making noises. Upon further inspection, turned the unit on and it began to make a rattling noise. Pulled the unit from the wall and removed the cover. Inspected the internal parts and then turned the unit on and could not duplicate the noise. Reassembled the unit and put in back on the wall and retested and no noise heard. I found that the trim was not properly mounted and was rattling while the unit was on. No repairs needed, job completed."

Near Houston, TX
Andy  B.

Andy B.

DRYER WHIRLPOOL MEDC465HW0 Arrived on site for dryer only heating on low. Tested and inspected unit and found failed temperature switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Winding Walk, Austin, TX 78757
James C.

James C.

REFRIGERATOR KITCHENAID KRFC400ESS00 Arrived on site and found incorrect rails received. Reordering rails and will return; ordrng 2 WP13055901 (slide)s

Near Coyote Trail, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for no ice and loud noise. Tested dispenser no water power to valve,found failed led in freezer,diagnosed unit will need a new led module and valve. Installed anew valve and led,powered unit on all leds working tested water dispenser unit working as designed. used 1 W11205083 (MODULE) from stock"

Near Fox Chapel Dr, Austin, TX 78746

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