We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Leander, TX 78641
Kimo
Job Details: 11/30/2021
Arrived onsite to replace rc door gasket. Removed torn gasket and installed new one. Unit is now operating as designed.job complete
We serviced a
WHIRLPOOL RANGE
Model WCG55US0HS00
Near Leander, TX 78641
Wesley
Job Details: 11/30/2021
Arrived onsite and tested unit for flame issue and was able to determine there is no problem with height or quality Explained to the customer that change from blue to orange most often is caused by change in indoor humidity and there is not a quality or safety difference. Customer is using a humidifier some of the time.
We serviced a
WHIRLPOOL WASHER
Model MVWB955FC1
Near Cedar Park, TX 78613
Scott
Job Details: 11/30/2021
"Arrived on site for latch not engaging . Ran diagnostics got acu and lock errors . When trying to engage lock unit would power off . Tested and found no water entering unit . Recommended and quoted for control, latch and valve replacement.No water leaks detected at time of service.; ordrng 1 W11188329 (Valve)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Briarcliff, TX 78669
Leonardo
Job Details: 11/30/2021
Arrived on site to test unit for error code f8e0. Found fan starting but shutting off. Did a hard rest and unit still doing the same thing. Ordering new console and will replace console board and cooling fan. Office to reschedule. ; ordrng 1 W11296171 (Console stainless)
We serviced a
GE RANGE
Model JS760SL4SS
Near Georgetown, TX 78628
Lou
Job Details: 11/30/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the back left burner element going bad, I removed and replaced the element and tested. Unit is operating as designed. Unit was pulled out from its space and customer was to put it back at their request."
We serviced a
WHIRLPOOL OVEN
Model JKP30DP1BB
Near Leander, TX 78641
Kimo
Job Details: 11/30/2021
Arrived onsite to install customer provided parts. Upon inspection of unit found outer oven door glass smashed. I managed to remove watch was left of the glass and installed new glass. door operating as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78735
Kevin
Job Details: 11/30/2021
Arrived on site and inspected dryer and found customer is experiencing long dry times. Dryer is heating properly but airflow is showing restricted. Take pictures. Removing vent hose corrected airflow on meter Vent to the exterior of the home will need to be cleaned by a service. Job complete
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Cedar Park, TX 78613
David S
Job Details: 11/30/2021
"Arrived on site to install previous diagnose parts. I gained access to the motor, blower wheel and pulley. I replaced all with new. I reassembled the unit and tested it. The customer loaded the dryer and we ran it. The unit is working as designed.Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Austin, TX 78759
David Z
Job Details: 11/30/2021
"Arrived on site to follow up on refrigerator not dispensing ice. Ran unit and could hear motor running, but no ice coming out. Removed bucket and checked motor and found the yolk is loose on the motor and stripped out. Ordering all pieces to replace motor and yolk to resolve. ; ordrng 1 WPW10309864 (Icemaker Divider) and 1 W11310391 (Auger motor) and 1 W11378860 (Washer) and 1 WP63052-2 (Impeller) and 1 WP67006341 (Damper Gaslet) and 1 W10346971 (Solenoid Bracket) and 1 W10118612 (Divider)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Round Rock, TX 78681
Jimmy J.
Job Details: 11/30/2021
"Arrived on site for WHIRLPOOL REFRIGERATOR , ICE MAKER IS NOT MAKING ICE. Placed in diagnostics and ran test 56. No errors. Ran test 57 and ice maker harvested as designed. Ran ice maker motor test and it passed again. Ran test 45 and no water came into mold during water fill test. Ran test 58 and it passed. Customer recently changed the filter. Found filter was an off brand. Recommended they purchase everydrop brand filter #2. Customer had another brand new off brand filter so we installed it to see if the water fill test would work with a different filter. Ill be ordering the filter housing W11194438, ice maker heater W11087201, and dual valve WPW10341329 to return and complete the repair. Before leaving I checked the temps. The fridge was set to 36 and the freezer was set to -4. Changed temps back to recommended temps. Informed customer this could possibly be the reason it wasnt making ice. Having temps to cold could cause the water line to freeze. Parts will need authorization. ; ordrng 1 W11194438 (Filter housing) and 1 W11087201 (Heater) and 1 WPW10341329 (Dual valve) and 1 Autho (Authorization)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hutto, TX 78634
Tommy
Job Details: 11/30/2021
Arrived onsite for washer making high pitch squeak. Upon arrival found belt was causing squeak. Replaced and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Jarrell, TX 76537
Tyler
Job Details: 11/30/2021
Arrived on site for dishwasher needing previously diagnosed inlet hose from valve tube. Upon arrival installed needed part after confirming prior diagnosis. Reassembled and tested unit. Found no leaks during tests. Unit functioning as designed.
We serviced a
GE RANGE
Model C2S995SEL1SS
Near Austin, TX 78738
Leonardo
Job Details: 11/30/2021
Arrived on site to replace display board. Replaced board and display working correctly. Found upper oven broiler coming on by it self and light not turning off. Found shorted relay board. Will order all 3 boards and replace at the same time due to relay board shorting the control board and display board. ; ordrng 1 WB56X28191 (Display board) and 1 WB27X29494 (Control board) and 1 WB27X28658 (Relay board)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78702
Jacob
Job Details: 11/30/2021
Arrived onsite to check the heating element for missing the gaskets. Looked at the heating element and underneath the unit and heating element has the gaskets to seal correctly and there is no water or rust left anywhere outside of the unit. No leaks at this time. Job complete
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GS0
Near Austin, TX 78723
Matthew
Job Details: 11/30/2021
Arrived onsite for upper right tack broken. Found upper right track with broken welds. Need to replace upper right track. Replaced upper right track rail. Test rack and slides in and out correctly. No leaks present at this time. Job complete
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Manor, TX 78653
Matthew
Job Details: 11/30/2021
Arrived onsite for unit not drying. Upon arrival put unit in diagnostics. Found no stored error codes. Ran an automatic test cycle and all components worked correctly. Found that the customer was not using rinse aid.Advised customer to use rinse aid to help with the drying of dishes. In addition advised customer to him run hot water through the tap before starting dishwasher. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/30/2021
"Arrived on site to install previous diagnosed part. Removed failed spray arm and installed new. Performed diagnostics mode and ran test cycle twice to insure leak was corrected. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL COOKTOP
Model GJC3634RS02
Near Austin, TX 78717
Scott
Job Details: 11/30/2021
"Arrived on site for burners not coming on . Found all four switches had faile due to spillage. Missing one knob .Warmer burner and switch in good shape . Replaced switches and knob . All burners are heating correctly . Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, TX 78717
Scott
Job Details: 11/30/2021
"Arrived on site for unit not powering up . Unplugged unit correct voltage at outlet . After powering back up . Control is responding to commands . Ran diagnostics, no error codes . Ran all steps , and step 12 . All checking out normally . Instructed customer to power down unit if this happens again . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Georgetown, TX 78628
Cliff
Job Details: 11/30/2021
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater not fully wired and rewired it properly. Tested unit and found all is functioning properly at this time. Advised customer unit needs to be thawed for 24 hours with freezer door open. Customer signed defrost waiver.
We serviced a
WHIRLPOOL RANGE
Model WCG97US6HS
Near Liberty Hill, TX 78642
Cliff
Job Details: 11/30/2021
Arrived on site to diagnose a cooktop with yellow flames from burners. Found humidifier in home causing excess oxygen to mix with fuel causing improper fuel to air ratio. Advised customer on findings and no further repairs can be done to unit.
We serviced a
AMANA DRYER
Model NED5800HW0
Near Austin, TX 78702
Jacob
Job Details: 11/30/2021
Replaced all parts ordered by the previous tech. Replaced parts.Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78737
Kevin
Job Details: 11/30/2021
"Arrived on site and inspected dishwasher and found it is not heating, found left connector for heating element is loose and after resetting it ran diagnostic cycle again and it is heating properly. This home serves as a model for two years and the kick plate has gone missing. Will attempt to send kickplate directly to customer. No water leaks from connections at time of service, job complete; ordrng 1 W10909064 (D2c kickplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS00
Near Round Rock, TX 78681
Wesley
Job Details: 11/30/2021
Arrived onsite and customer had thawed unit entirely. Replaced fresh food evap cover and tested unit. Tested and found operating as designed.
We serviced a
WHIRLPOOL VENTHOOD
Model WVW7336JS0
Near Austin, TX 78717
Scott
Job Details: 11/30/2021
Arrived on site for vent hood not blowing normal. Ran vent and found very reduced venting . Exterior dampener is working properly . Grease filters are clean . Weak air flow . Ordering blowe motor . And dampener if needed . Call to set return ; ordrng 1 WPW10350820 (Blower motor) and 1 WPW10291572 (Dampener)
We serviced a
GE RANGE
Model JBS03V3WH
Near Burnet, TX 78611
Cliff
Job Details: 11/30/2021
Arrived on site to inspect range. Tested all parts and components and found no failures to unit at this time. Advised customer on findings.
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Austin, TX 78705
Jacob
Job Details: 11/30/2021
"Arrived onsite for unit not filling with water to wash clothes. Tested the unit and noticed that no water was getting in the unit. Upon further inspection, found that the cold water was clogged. Removed the clog. Tested the unit and water started filling in the unit once again.No issues at this time. Job complete"
We serviced a
WHIRLPOOL DRYER
Model MEDC400VW0
Near Austin, TX 78705
Jacob
Job Details: 11/30/2021
Arrived onsite for unit not turning on. Looked at the unit and found that the front door switch was broken and allowing unit to turn on.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, TX 78705
Robert
Job Details: 11/30/2021
Arrived on call for complaint of noise. Found the blower the cause of the noise. Replace the blower and test.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Austin, TX 78728
David Z
Job Details: 11/30/2021
"Arrived on site to follow up on dishwasher not draining. Installed new control ordered by previous tech. When reactivating the unit, most keys were unresponsive. Had to power cycle unit in order for it to respond at all. When it did come on, unit still did not drain. You can hear the relay activating on the control. Unit appears to also have failure in the harness and possibly console.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Austin, TX 78738
Leonardo
Job Details: 11/30/2021
Arrived on site to replace feed tube and manifold. Replaced both parts test unit and upper rack locking to feed tube job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Austin, TX 78724
Matthew
Job Details: 11/30/2021
Arrived onsite for freezer icing over and refrigerator not cooling. Found unit unplugged from wall so there was no ice formed. Tested the heater and it ohmed at 35. Upon inspection found gaps between liner and frame that would allow warm air to migrate into cabinet. Per Whirlpool recommendations sealed gaps with silicone. Also found that unit ice maker fill tube needed replacement. Replaced with truck stock. Also found water on floor from fill hose being disconnected by customer. Took pics. Unit is currently operating correctly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
David Z
Job Details: 11/30/2021
Arrived on site to diagnose range that was running certain functions by itself when it was being cooked on. Replaced control to resolve. Advised maintenance to let resident know that if steam gets on the control panel it can act as key presses. No errors were found before or after swap. Unit should be working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ0
Near Austin, TX 78724
Matthew
Job Details: 11/30/2021
Arrived on site for oven with a burning smell. Tested oven bake at 350 and broiler at 500. Found that the smell was a normal burning smell from a brand new oven. Customer was still concerned so tech line was called and they Explained that smell should desiccate with several uses SR# 7732364831 .
We serviced a
WHIRLPOOL OVEN
Model WFE975H0HZ1
Near Jarrell, TX 76537
Tyler
Job Details: 11/30/2021
Arrived on site for range not allowing proper heating of unit. Upon arrival confirmed complaint. After further diagnostics I found cause of issue was due to a fried main harness assembly. Will need office to reschedule once availability of parts is known. ; ordrng 1 W11176673 (Main harness) and 1 WPW10245259 (Terminal block)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78626
Tommy
Job Details: 11/30/2021
"Arrived onsite for dishwasher not drying dishes, upon arrival found rinse aid was not in use, found unit is operating as designed spoke with customer on need for rinse aid customer also stated toe plate had incorrect holder on right side, found right side holder was different nail, customer wished for correct holder ordering office to reschedule upon receiving.; ordrng 1 W10909064 (Panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Kimo
Job Details: 11/30/2021
Arrived onsite for dishwasher not drying dishwasher properly and brown water in plastic bowl. I put unit through a diagnostics cycle with plastic in dishwasher and found that the unit is operating as designed and that the was no brown water at the end of cycle.I advised customer that the dishwasher will not get the dishes completely dry but using rinse aid and run the hot water at the sink to help with drying. I contacted Steve at whirlpool techline and spoke with him about my findings and he confirmed my findings and gave me sr# 7732369491. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near New Braunfels, TX 78130
Noah D
Job Details: 11/30/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the icemaker full of ice and the motor operational, checked valve and found no issue, changed temps to allow production. Customer will monitor. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Georgetown, TX 78633
Lou
Job Details: 11/30/2021
"Arrived on site to inspect wall oven/microwave combo with microwave interior light not working and MW not shutting off after use. Upon further inspection, I tested the microwave light and found it burnt out. I placed the unit in diagnostics and checked the error codes and found F6E4. I cleared the for code and attempted to test the components and the unit failed. I cycled power for one minute and retested and unit is operating as designed except the MW light. I removed and replaced the bulb and retested and it is operating as designed. After replacing the bulb, I rechecked error codes and the F6E4 error came back after clearing and retesting. I am ordering the main control and CNOTE-LSO PER CUSTOMER REQUEST and office to schedule return service. Customer is connected to WiFi. ; ordrng 1 W11261167 (Main control) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
GE REFRIGERATOR
Model GFE28HMHCES
Near Seguin, TX 78155
Noah D
Job Details: 11/30/2021
"Arrived on site to inspect unit for not cooling normally and causing a loud noise when running. Upon inspection found the fridge Evap frozen over causing fan noises, the defrost was not starting due to short in board. Replaced board and instructed customer to defrost for two days. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFC310S0ES3
Near Copperas Cove, TX 76522
Tali W
Job Details: 11/30/2021
"On site for range oven not heating. Confirmed complaint. Found bake and broil elements getting only barely warm. In diagnostics, found F5E1 door latch not operating. Cleared error. Both elements had continuity and ohms were in spec. Continuity through harness was within spec. Found right rear infinite switch had burn marks and was arching when turned on. Unit needs control and right rear infinite switch. No repairs made at this time. Customer wants to contact whirlpool. ; ordrng 1 WP696394 (Hose siphon to tub ring) and 1 WP285655 (Clamp- other end of siphon hose)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Woodway, TX 76712
Jonathan M
Job Details: 11/30/2021
"Arrived on site for an oven that has a broken outer door and handle. Inspected unit and work area. Confirmed the customers complaint and replaced the outer door, handle, and nameplate. Reassembled unit in the unit began to open and close as designed. Was unable to test the rest of the unit due to the unit not being supplied power from the house. The house does not have electrical set up at this time. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Waco, TX 76705
Jonathan M
Job Details: 11/30/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/30/2021
Arrived on site for unit intermittently cooling. At time of service unit was at temperature. Performed diagnostics mode and tested components. Found control show correct for diagnostics mode but not activating components. Found failed control. Removed failed control and installed new. Tested operation and found unit working as designed. No water leaks detected during service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Leander, TX 78641
Kimo
Job Details: 11/30/2021
Arrived onsite for dishwasher dining and not working. Upon inspection I found water in the overflow tray where the float switch is causing the unit to thing that it is flooded. I drained water and leveled unit. And ran a diagnostics cycle and found that unit operating as designed. No leaks at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near New Braunfels, TX 78130
Noah D
Job Details: 11/30/2021
"Arrived on site to inspect unit for a gas smell and issues with air frying, customer was unaware of burn off smell from oven and was not use to gas. Instructed customer on proper use and how to use air fry. Removed foil liner pan blocking heat. Sr# 7732344952 .Complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Bee Cave, TX 78738
Leonardo
Job Details: 11/30/2021
Arrived on site to test unit for unit not draining. Test unit and found clogged drain pump. Removed drain pump and cleared sump. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZS2
Near Robinson, TX 76706
Jonathan M
Job Details: 11/30/2021
Arrived on site for an ice machine that has a noisy recirculating pump. Inspected unit and work area. Confirmed the customers complaint and replaced recirculating pump. Tested the unit and the unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78758
Luis
Job Details: 11/30/2021
"Arrived on site for door seal issues. Found gasket not fully seated to liner,removed gasket remolded gasket reinstalled gasket to liner checked door seal good,gasket seating to liner correctly"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Austin, TX 78733
Kevin
Job Details: 11/30/2021
"Arrived on site and inspected washer and found bearing noise is just beginning, disassembled Washer and Found it is also just beginning to leak through tub seal. after replacement ran spin in a diagnostic cycle and all noise is now normal. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78745
Robert
Job Details: 11/30/2021
Arrived on call for complaint of not cooling. Found the compressor running not overloaded. Found both fans working and no frost pattern. Will need SS tech and repair. ; ordrng 1 WP2188823 (Evaporator) and 1 W10507884 (Compressor) and 1 W10913906 (Coupler) and 1 W10143759 (Dryer)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78704
Robert
Job Details: 11/30/2021
Arrived on call for complaint of not washing. Found the heater is defective and motor shorted. Will need sump and motor and heater to complete. ; ordrng 1 W11416362 (Motor) and 1 W11537778 (Heater)
We serviced a
KITCHENAID MICROWAVE
Model KCMS2255BSS
Near Jonestown, TX 78645
James
Job Details: 11/30/2021
Performed streem diagnosis. found microwave intermittently not recognizing door as closed.
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Austin, TX 78745
Kevin
Job Details: 11/30/2021
Arrived on site and inspected range and found hot is displayed on the control board. I disconnected power and replaced the temperature sensor and they had no effect. Can you control board will be needed to correct the issue; ordrng 1 WPW10556708 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Georgetown, TX 78626
Tommy
Job Details: 11/30/2021
Arrived onsite for washer not draining upon arrival found unit does drain but valve doesnt close bring water in constantly ordering valve.; ordrng 1 W11038689 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC2
Near Austin, TX 78737
Kevin
Job Details: 11/30/2021
Arrived on site and inspected dryer and found it is heating properly and airflow is good. No further repair is needed at this time. Home served as a model for the builder for 2 years and new owner just wanted to confirm operation. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Leander, TX 78641
Wesley
Job Details: 11/30/2021
Arrived onsite and repaired unit which had a slipped position actuator. Replaced actuator. Unit is now operating as designed. Advised customer on repair.
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Austin, TX 78735
Luis
Job Details: 11/30/2021
"Arrived on site. Found water not draining,diagnosed installers installed a hard rubber hose from machine drain tube to floor plumbing,removed kink from hose,advised customer if water fills bin customer will red to have the hard black hose replaced."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW1
Near Taylor, TX 76574
Tommy
Job Details: 11/30/2021
Arrived onsite for washing machine clothes soaked at end of cycle. Upon arrival tested found unit actuator had slipped from position and was damaged. Replaced and tested unit is now operating as designed. Job Completed.
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ00
Near Austin, TX 78759
David Z
Job Details: 11/30/2021
"Arrived on site to follow up on refrigerator not making ice. Checked unit and cycled and found icemaker cycling. Checked and found valve humming, but not producing water. Removed line and found no water coming through line. Removed line and tested wall valve and found line blocked. Cleared line and retested. Found valve filling properly this time. Unit working as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model GW399LXUB06
Near Georgetown, TX 78633
Lou
Job Details: 11/29/2021
"Arrived on site to inspect range oven not working in bake mode. Upon further inspection, I removed the oven bottom panel and tested the Bake at 350 degrees. I could hear the relay in the control click and the ignitor failed to come on. I tested voltage at the ignitor and got 125V. I removed and replaced the bake ignitor and retested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Lorena, TX 76655
Jonathan M
Job Details: 11/29/2021
Arrived onsite to install previously diagnosed parts. Inspected unit and work area. Was able to remove the top and not break anything. Fixed top and replaced hinges. Tested the unit and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM03
Near New Braunfels, TX 78132
Noah D
Job Details: 11/29/2021
"Arrived on site to inspect unit for leaking from front, upon inspection found the unit did leak and was causing some damage, took pictures and needed to remove unit to see full extent, will need two people. Ordering parts. Office to reschedule ; ordrng 1 W10574291 (Pan) and 1 2man (2 man)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Bastrop, TX 78602
Matthew
Job Details: 11/29/2021
Arrived onsite to replace previously diagnosed parts. Replaced inner basket. Upon replacing basket found wash plate fractured. Replaced basket but will need to return with wash plate. Needs AUTHO. Office to reschedule ; ordrng 1 W10752283 (Washplate)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pflugerville, TX 78660
David S
Job Details: 11/29/2021
Arrived on site for washer leaking. I inspected the unit and work area. I found no fault codes. I put the unit through a diagnostics cycle and found no leaks. I filled the tube 3/4 full and found water leaking from the tub. I followed the water trail and found it coming from a crack in the tub itself. I am ordering the tub to complete the repair the office will reschedule when we have an eta on the part.; ordrng 1 W11219115 (Tub)
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS244GP
Near Austin, TX 78746
Kevin
Job Details: 11/29/2021
"Arrived on site and replaced wash motor diagnosed by previous technician. After replacement ran water on a normal cycle to confirm operation, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Fort Hood, TX 76544
Al
Job Details: 11/29/2021
"Arrived on site and inspected washer not spinning. Confirmed the error code and found the actuator was defective causing the malfunction. R&R, reassembled and the unit tested as designed. Job complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Killeen, TX 76549
Al
Job Details: 11/29/2021
"Arrived on site and inspected unusual fluctuating freezer temperatures. Confirmed 23 in freezer and found an ice buildup on the evaporator cover. I disassembled and removed the evaporator cover and photographed the evaporator with a blockage or restriction buildup on the top right portion of the evaporator. Contacted PR thru non complete thread and was advised to order compressor, evaporator whirlpool UV drier and 2 EA access valves from hard to find parts. I also ordered sealed system technician with 2 hours. Office to schedule return services.; ordrng 1 5303918214 (DEFROST TSTAT) and 1 241650211 (COMPRESSOR) and 1 5303918284 (Evaporator Kit) and 1 Research (Whirlpool UV DRIER per PR) and 2 Research (2EA ACCESS VALVES from hard to find parts list)s and 1 Sealedsystemtechnician2hours"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM03
Near Copperas Cove, TX 76522
Al
Job Details: 11/29/2021
"Arrived on site to install previously ordered harness and valve. After installing the parts, the unit still didnt dispense. I found the reservoir is possibly frozen causing the unit not to dispense. Customer advised she would defrost the unit overnight to attempt to defrost the reservoir. She advised if the defrost works she would call the office to advise. Job complete for now."
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS0
Near Killeen, TX 76542
Tali W
Job Details: 11/29/2021
"On site for range oven turning on by itself. Customer stated that after cancelling a cycle, unit display would turn back on to bake temperature selection, but not actually turn on the unit. Found control defective. Replaced control. Tested. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPQ6
Near Gatesville, TX 76528
Jonathan M
Job Details: 11/29/2021
"Arrived on site for a trash compactor that wont start. Inspected unit and work area. The customer advised that the unit does start and does run but they are still having an issue with their front panel being worn down and want it replaced.Call complete."
We serviced a
GE REFRIGERATOR
Model GFSF6KKYCBB
Near Temple, TX 76502
Tali W
Job Details: 11/29/2021
"On site for fridge not cooling in either section. On arrival, found unit unplugged and doors open. Plugged unit in and compressor turned on. Found compressor pulling .71A below spec. Found both RC and FC not cooling at all after plugged in for over 10 min. Ordering compressor, access valves, uv drier. **Unit has dual evaps and constantly cools both sections when cooling**. Ordering SEALED SYSTEM REPAIR. SS TECH 2 HRS. AUTHO. Office to reschedule.; ordrng 1 WR87X10185 (Compressor) and 1 WR85X10096 (FC evaporator) and 1 WR85X10136 (RC evap) and 1 WR85X10136 (LOK RING KIT) and 1 TJ90SF8404 (Non WP access valve) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 SSTECH2HRS (SS TECH 2 HRS) and 1 AUTHO (AUTHO)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Temple, TX 76504
Tyler
Job Details: 11/29/2021
Arrived on site for refrigerator needing previously diagnosed ice door asm. Upon arrival installed needed part. Reass and tested dispenser. Found no air leaks or signs of further issues. Customer also stated frost in FC also has not returned and I saw no evidence of failures since last repair. Unit now functioning as designed. Call complete
We serviced a
MAYTAG RANGE
Model MER5751BAB
Near Hewitt, TX 76643
Jonathan M
Job Details: 11/29/2021
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced right front infinite switch and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC7HB01
Near McGregor, TX 76657
Jonathan M
Job Details: 11/29/2021
Arrived on site for an oven that is not turning on. Inspected unit and work area. The customer advised that the unit goes to a white screen and none of the buttons work to change the screen over to anything. Confirmed customers complaint and found voltage going to the user interface but these are interface not excepting any commands. Office will need authorization for repair and rescheduled ; ordrng 1 W11297710 (Console)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW03
Near Robinson, TX 76706
Jonathan M
Job Details: 11/29/2021
Arrived on site to install previously diagnosed part. Inspected unit and Orange area. Replaced freezer door and tested the unit. The unit began to working as designed. Checked gaskets for proper seal and found the gasket ceiling properly. Call complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QE6A
Near Belton, TX 76513
Tali W
Job Details: 11/29/2021
"On site for fridge not cooling properly. Customer stated that water from the ice maker was continuously flowing out, the control lights were flashing, and the dispenser ice door parts arent working properly. Found ice maker not advancing correctly causing it to be stuck in the fill cycle. Found dispenser ice door not opening due to plastic tabs broken. Ordering ice door parts and icemaker. Office to reschedule. AUTHO ; ordrng 1 241688401 (Ice chute) and 1 241688501 (Door center) and 1 241688601 (Door insulation) and 1 241688701 (Door seal) and 1 241688701 (Door spring) and 1 241798231 (Icemaker) and 1 242252702 (Valve) and 1 AUTHO (AUTHO)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Temple, TX 76502
Tyler
Job Details: 11/29/2021
"Arrived on site to install previously diagnosed defrost issue related parts in rc. Upon arrival installed the evap fan/thermistor asm, shims, and ui control. Reassembled and tested unit. Found refrigerator functioning as designed and informed customer to give unit to cool. Call complete"
Near Harker Heights, TX 76548
Tyler
Job Details: 11/29/2021
Arrived on site for wall oven needing previously diagnosed ACU and blower fan. Upon arrival reconfirmed prior diagnosis and installed needed parts. Reassembled and tested unit and during tests found lower oven start button still failing on ui membrane. Will need office to reschedule once availability of part is known; ordrng 1 W10694994 (Ui membrane)
We serviced a
WHIRLPOOL RANGE
Model KESS907SSS04
Near Belton, TX 76513
Tali W
Job Details: 11/29/2021
"On site for range not reaching temp and long preheat. Found bake element open. Also, found bottom bake element tray bowed causing it to touch element/short it out.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBK
Near Harker Heights, TX 76548
Tyler
Job Details: 11/29/2021
Arrived on site for refrigerator not cooling properly. Upon arrival confirmed complaint and found FC at 16 degrees and rc at 55. Upon further tests found condenser and evap fans running. Compressor was running at .9amp and increased to 2 amp during tests. Not heat transfer from condenser coil or drier at all (both at room temp). Found compressor not pumping refrigerant through system correctly. Office to reschedule once Availability of parts and authorization is acquired.; ordrng 1 5304475098 (Compressor kit) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 Cnote (Ahs autho needed)
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW00
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 11/29/2021
Arrived on site to diagnose a washer that is not spinning. Found belt and rear main pulley will need to be replaced to complete repairs. ; ordrng 1 WP8540101 (Belt) and 1 WP8540088C (Pulley)
We serviced a
GE REFRIGERATOR
Model GSH25JSDBSS
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 11/29/2021
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Austin, TX 78754
Scott
Job Details: 11/29/2021
Arrived on site for our making noise . Found dampener is making a lot of noise . Ordering dampener . Call to set return ; ordrng 1 W10748710 (Dampener) and 1 W10625423 (Cover)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Briarcliff, TX 78669
Leonardo
Job Details: 11/29/2021
Arrived on site to test unit for upper and lower rack rusting. Found both racks had rust on them. Replaced both racks test unit and unit test good job complete.
We serviced a
GE WASHER
Model GTWP1800D1WW
Near Killeen, TX 76542
Tyler
Job Details: 11/29/2021
"Arrived on site for washer not functioning correctly. Upon arrival customer agitator was still intact but unit was making a loud noise and bounding around during spin. Upon inspection confirmed agitator was still properly attached. After removing agitator I found spanner nut under coupler had backed off trans causing tub to bounce around. Found no damage to spanner and relighted it down and ran more tests on unit, found washer functioning as designed. Informed customer office would contact customer following day to ensure washer still functioning. Call complete ; ordrng 1 Cnote (Office Please read Tg att. Note)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS
Near Leander, TX 78641
Wesley
Job Details: 11/29/2021
Arrived onsite and found ice bin had been clumping and melting. Cleared ice building causing air gap. Unit is now operating as designed with good ice production. Advised customer on repair. Leveled unit to improve door seal alignment. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Leander, TX 78641
Kimo
Job Details: 11/29/2021
Arrived onsite for refrigerator not cooling rc. I inspected unit and found no airflow in rc as temps at 60 degrees.Gained access to the fc evap and found ice build up in vents and fan running. I steamed out the ice and found that airflow returned to rc. I performed and temp test in rc and found that the temperature was at 45 degrees and falling.job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS04
Near Austin, TX 78744
Robert
Job Details: 11/29/2021
Arrived on call for complaint of no water. Customer noticed the refrigerator temperature was set to 32 and moved it to 38 day before. Water is flowing properly.
We serviced a
FRIGIDAIRE DRYER
Model LEQ1452KS0
Near Seguin, TX 78155
Noah D
Job Details: 11/29/2021
Arrived on site to inspect unit for not heating due to a broken element. Upon inspection found the units heater broken causing sparks during cycle. Replaced heater and tested. Complete
We serviced a
WHIRLPOOL OVEN
Model KFDC506JSS00
Near Waco, TX 76710
Jonathan M
Job Details: 11/29/2021
"Arrived on site for an oven range that is not heating properly. Inspected unit and work area. The customer advised that the unit seems to be not reaching proper temperature and is not cooking things as quickly as recipes call for. They advised that they are having to leave stuff in their unit for 15 minutes longer than most recipes advise them to. They also advised that on higher heat, the temperature does not reach the heat requested. Ran unit through diagnostics and found no stored error codes. Tested the bake and boiling element inside the unit and found both to be working properly. Ran a bake cycle and found the unit cycling between 371?F and 400?F, averaging around 386?F. The customer did request that I turn up the heat to 450 or 500 as the unit has never reached those temperatures. I did reach temp on both cycles. I did advise the customer that we could replace the thermostat as the bake and broil element seem to be working properly. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Austin, TX 78754
David Z
Job Details: 11/29/2021
"Arrived on site to diagnose washer dryer combo that is not heating the dryer or spinning in washer. On arrival checked for error codes and found error for lid lock failure. Replaced lid lock and retested unit. Found no change. Changed out control and retested unit. Verified unit is now spinning and locking. I tested the dryer and found no issues with the heat. Unit may have a clogged or obstructed vent causing poor airflow, but unit is heating on all attempts to heat. Unit is now working properly. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Leander, TX 78641
Kimo
Job Details: 11/29/2021
Arrived onsite for refrigerator with water coming from bottom of fc. Upon inspection found no ice on evap but ice buildup in drain pan i deiced drain pan then found that it was not draining. I then gained access to the drain tube and found it. Clogged. I cleared it and reinstalled the tube and tested unit by pouring water into drain pan and watching it drain down the tube.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Smithville, TX 78957
Matthew
Job Details: 11/29/2021
"Arrived on site for unit not washing. Tested unit and found codes 4/3,7/1. Wash motor was not energizing. Sump and motor needs to be replaced. Replaced sump and motor tested unit. Unit operates correctly. No leaks at present at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78749
Leonardo
Job Details: 11/29/2021
Arrived on site customer needed to reschedule office to reschedule. ; O-emld tckt
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1100RHM0
Near Austin, TX 78749
Leonardo
Job Details: 11/29/2021
Arrived on site to test unit for no heat. Found heating element coming on but calcium build up not letting full heat come up. Advised customer to clean element with vinegar job complete.
We serviced a
GE REFRIGERATOR
Model PFE28RSHFSS
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/29/2021
"Arrived on site to install previous diagnosed part. Gained access to air tower. Removed air tower and installed updated tower. Assembled unit and performed software update. Tested operation. All tested good, no water leaks detected during service. P
We serviced a
WHIRLPOOL COOKTOP
Model G7CG3064XB00
Near Kingsland, TX 78639
Cliff
Job Details: 11/29/2021
"Arrived on site to diagnose a cooktop with valves not turning. Found failed manifold assembly and it will need to be replaced to complete repairs. Office to have jobe authorized and set return appointment. ; ordrng 1 W10284355 (Manifold), states that autho needed"
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Round Rock, TX 78681
Tommy
Job Details: 11/29/2021
Arrived onsite for oven no power. Upon arrival pulled unit found unit fuse was not plugged in. Plugged fuse in and unit came on. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78746
Kevin
Job Details: 11/29/2021
"Arrived on site and inspected washer and found pulley is worn replaced cam kit and actuator and ran all diagnostic cycles and everything passed. No further repair is needed at this time, job complete"