We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Leander, TX 78641
Kimo
Job Details: 04/04/2022
Arrived onsite for washer not draining properly. Upon in I found drain pump filter clogged see pix. I cleared filter and tested unit and found unit operating as designed.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Leander, TX 78641
Kimo
Job Details: 04/04/2022
Arrived onsite for washer not agitating. Upon inspection I found that the drive pulley was making contact with the belt guard due to the basket hit I g the floor when a large load is put in the unit. I replace the belt due to it showing signs of stretching and adjusted the all unit upward to allow for more space underneath. Tested unit and found unit agitated strong at first and the weak as it goes. I check the dogs and found them good. The I check the hub and found that some of the splines were damaged. I am ordering 1x hub.; ordrng 1 W10528947 (HUB)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78749
Leonardo
Job Details: 04/04/2022
Arrived on site to test unit for soap not dissolving. Test unit and found wash motor over heating and stopping. Will order new sump and motor office to reschedule ; ordrng 1 W11087376 (Sump and motor)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Hutto, TX 78634
Vincent
Job Details: 04/04/2022
"Arrived on site to inspect microwave making rumbling noise. Inspected unit and tested, found turntable making rumbling noises and found wheels on turn table ring out of shape. Ordering parts and scheduled for return service on 04/11/22 and CX requested AM service. ; ordrng 1 W11252182 (Turn table ring) and 1 W11245707 (Driver turn table)"
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Austin, TX 78737
Leonardo
Job Details: 04/04/2022
Arrived on site to replace ui. Replaced ui and found unit not starting. Found 120v going to all control and ui and still not coming on. If you turn the breaker on and off repeatedly the unit sometimes come on. Theres is nothing else to suggest to replace at this time AHS my need a second opinion. ; O-emld tckt
We serviced a
JENN-AIR COOKTOP
Model JGD3430GS00
Near Austin, TX 78736
Leonardo
Job Details: 04/04/2022
Arrived on site to test unit for right front burner not igniting correctly. Test unit and found igniter to close to burner cap. If you lift the burner head from the bottom the burner ignites right away. Called Techline and test unit with Techline and pert Techline they want me to replace burner head again and cooktop. Ordering burner head and cooktop office to reschedule SR#7733341183; ordrng 1 W11476218 (Cooktop) and 1 W10862323 (Igniter) and 1 W11579391 (Burner caps)
We serviced a
WHIRLPOOL RANGE
Model KFGC506JPA02
Near Dripping Springs, TX 78620
Leonardo
Job Details: 04/04/2022
Arrived on site to replaced left front igniter. Replaced igniter test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Dripping Springs, TX 78620
Leonardo
Job Details: 04/04/2022
Arrived on site to test unit for upper oven not working on convection and lower oven off about 5-10?. Found upper oven not convection oven just bottom and calibrated lower oven to +10 job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78737
Leonardo
Job Details: 04/04/2022
Arrived on site to test unit for dispenser not opening. Test unit and found control board not sending power to dispenser. Replaced board test unit and unit test good job complete. Opened dispenser 6 times job complete.
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS02
Near Austin, TX 78737
Leonardo
Job Details: 04/04/2022
Arrived on site to test unit for center burner taking way to long to ignite. Test unit and found unit on LP and found orifice not screwed in all the way making gas come out of the side. Secured orifice test unit and unit test good job complete.
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCS03FTSS
Near San Marcos, TX 78666
Andrey
Job Details: 04/04/2022
"Arrived on site to replace previously diagnosed foot switch, found bad foot switch, no other switches were needed,
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Canyon Lake, TX 78133
Andrey
Job Details: 04/04/2022
"Arrived on site to test unit for wet clothes after spin, could not test unit due to control completely dead, it is receiving 120VAC , need control and will order additional parts to ensure completion , office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model KSEG700EBS3
Near Canyon Lake, TX 78133
Andrey
Job Details: 04/04/2022
"Arrived on site to test unit for no power to ui, tested unit found control not receiving any voltage, tested wire p61 to block L1 and found no resistance, traced wire from L1 and found a short at wire split, fixed shorted wire with butt splice, unit is now working as designed, job complete"
We serviced a
HOTPOINT WASHER
Model HTWP1400F2WW
Near Canyon Lake, TX 78133
Andrey
Job Details: 04/04/2022
"Arrived on site to test unit for no water during rinse cycles, customer stated that unit also Vibrates violently and does not spin out clothes, during move unit was also dropped,tested unit found water not filling in rinse cycle, timer advancing but water not engaging, put unit to normal fill and unit does not fill to desired level, will need timer pressure switch and suspension, gave customer quote for just timer, customer stated that he will purchase new unit, due to this unit being damaged by movers spoke to cs and recommend not doing any repair,
We serviced a
JENN-AIR OVEN
Model JJW9530DDB
Near Canyon Lake, TX 78133
Andrey
Job Details: 04/04/2022
"Arrived on site to test unit for 4d21 error, tested unit found blower fan not engaging blower is also not receiving proper voltage, quoted customer for blower and controL, replaced parts tested unit , unit now running as designed, collecteDplete"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Fort Hood, TX 76544
Tyler
Job Details: 04/04/2022
Arrived on site for washer not spinning clothes out all the way. Upon arrival confirm complaint and found an F7 E1 area code as well as a F5E1. After further testing I found that the cause of the unit not spinning was the gearcase at hollowed out the hub driving in a basket not allowing for proper traction and rotation of the tub assembly and was also showing major signs of wear and tear on the cam assembly as well as gearcase belt actuator etc. Will need office to reschedule ones availability of parts needing to be ordered still for repair and all previously sent parts or known. Will need reschedule for a minimum of two hour repair due to unit being on the third floor; ordrng 1 W11418231 (Agitator) and 1 W10780044 (Suspension) and 1 W10521298 (Inner basket) and 1 W10528947 (Hub drive) and 6 WP8533953 (Screws)s and 1 W11376227 (Main harness) and 1 Cnote (Needs weighed for at least a 2hr repair)
We serviced a
WHIRLPOOL DRYER
Model EED4400VQ0
Near Killeen, TX 76549
Tyler
Job Details: 04/04/2022
Arrived on site for dryer not heating correctly. Upon arrival confirm complaint after further testing found at the element even though it was only out in the specs was overheating and making contact with Outter shell and grounding out causing it to shut down. I replaced the heating element reassembled and tested unit and found dryer can cycle through heat settings as designed call complete
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Cedar Park, TX 78613
David S
Job Details: 04/04/2022
"Arrived on site for fridge freezing food in the rc section. I inspected the unit and work area. I found the diffuser working as designed. I found the rc thermistor not reading properly, I replaced the plastic thermistor with a brass on and rechecked resistance. It is now reading properly. Job complete.; ordrng 1 W11125431 (UI)"
We serviced a
GE DISHWASHER
Model GDF530PSM0SS
Near Killeen, TX 76549
Tyler
Job Details: 04/04/2022
Arrived on site for dishwasher not draining water out. Upon arrival confirm complaint and after further testing found the drain motor winding failed causing unit not to pump water out properly. I installed new drain pump then reassembled and tested the unit and found it with Phil agitate and drain the water as designed with no leaks during repairs or testing. Call complete
We serviced a
ROPER DRYER
Model RED4516FW0
Near Killeen, TX 76549
Tyler
Job Details: 04/04/2022
Arrived on site for dryer not heating. Upon arrival confirm complaint of the further testing found the cause of the problem was a shot of heating element. Found all other heating hardware functioning within manufacture specs. Then install new element reassembled and tested dryer and found the unit fully functioning as designed with no failures I then instructed customer on the necessary steps to get a dryer vent cleaning done to prevent further issues. Complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
David S
Job Details: 04/04/2022
Arrived on site to replace the dishwasher heating element per service pointer W11540964. The unit falls in range for the replacement. I replaced the heater. I tested the unit and found it working properly. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Leander, TX 78641
David S
Job Details: 04/04/2022
Arrived on site for dishwasher making a clicking noise. I inspected the unit and work area. I ran a diagnostics cycle and found no abnormal noise coming from the unit. The customer showed me two ruber pieces the found at the bottom of the dishwasher. I found no gasket missing. The only gasket I found damaged was the vent gasket. I replaced it with new. The unit is working as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FTX03
Near Jonestown, TX 78645
David S
Job Details: 04/04/2022
Arrived on site for icemaker not producing. I inspected the unit and work area. I jumped the ice maker and found it not harvesting. I removed the ice maker and found the fill tube full of ice. I removed the ice. I quoted the customer for an ice maker. I installed a new ice maker and tested it. It is now working as designed.
We serviced a
JENN-AIR RANGE
Model JGCP536HM00
Near Leander, TX 78645
David S
Job Details: 04/04/2022
Arrived on site to install previous diagnose part. I gained access to the ignitor and replaced it with new. I tested the unit and found it working properly. Job complete.
We serviced a
WHIRLPOOL RANGE
Model JDRP436HM01
Near Leander, TX 78645
David S
Job Details: 04/04/2022
Arrived on site for cooktop flame being to high. I inspected the unit and work area. I found the lp conversion not completed. I preformed the lp conversion and tested the unit. I found it working as designed. Job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TF0
Near Lago Vista, TX 78645
David S
Job Details: 04/04/2022
"Arrived on site for ice maker not producing ice. I inspected the unit and work area. I put the unit into diagnostics and ran a valve test. I found the valve opening but no water into the ice maker. I blew the the fill line and found a restriction in the cabinet. I steamed out the fill tube from inside the freezer and where the line enters in the back. I still found no water flow. I advised the customer to turn the unit off for 24 hours. If the ice maker does start to produce afterwards, than the insulation has collapsed and is not allowing water through, making it not repairable. Job complete."
We serviced a
WHIRLPOOL COMPACTOR
Model TU950QPXS2
Near Burnet, TX 78611
Cliff
Job Details: 04/04/2022
Arrived on site to diagnose a trash compactor that is not stopping. Found upper bracket bent and not contacting upper limit switch properly. Reset bracket to proper position and tested unit. All is working properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW0
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/04/2022
Arrived on site to diagnose a washer with a door boot not draining. Drain holed in boot are clogged and homeowner will clean unit. No repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHW2
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/04/2022
Arrived on site to diagnose a dishwasher that is not cycling.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Marble Falls, TX 78654
Cliff
Job Details: 04/04/2022
Arrived on site to diagnose a dryer with long dry times. Found external venting clogged preventing airflow through unit. Advised homeowner on findings.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Gatesville, TX 76528
Jonathan M
Job Details: 04/04/2022
"Arrived on site for a washing machine that is making a grinding sound. Inspected unit and work area. Confirmed the customers complaint and found that the unit is under a five year manufacturer warranty. Found the gear case sounding like an airplane taking off during the spin cycle. Replaced the gearcase and slider and tested the unit. Unit is now working as designed. Call complete.; (created new UIS, deleted prior attachment to UisID 221982)"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Gatesville, TX 76528
Jonathan M
Job Details: 04/04/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Swapped out the strike and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near San Marcos, TX 78666
Brandon
Job Details: 04/04/2022
"Arrived on site for customer complaint of unit not heating and a screw needing to be replaced. I found error cod F7-E1 in diagnostic mode, found open heating element, and found screw was rusted and needs replacing. Ordering parts. ; ordrng 1 WPW10348408 (Screw)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Waco, TX 76707
Jonathan M
Job Details: 04/04/2022
"Arrived on site for refrigerator that is not going the refrigerator section. Inspected unit and work area. The customer advised that they may have fixed it because the refrigerator seems to be cooling properly now. Found the fridge and freezer temperatures at the right temperature. Remove the evaporator cover and found no evidence of any defrost issue and the unit cooling as it should. I did advise the customer that because the unit is cooling as it should and there are no issues with temps, I could not verify any issue with the unit. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Waco, TX 76705
Jonathan M
Job Details: 04/04/2022
"Arrived on site for a washing machine that is not able to complete a spin cycle. Inspected unit and work area. The customer advised that there was nothing wrong with the unit but that socks seem to get stuck in the bellow from time to time. I did find the unit on unlevel flooring and that the flooring was not firm. The customer is on the second level of an apartment complex building where it seems several floorboards need to be replaced. I did adjust the feet on the washer to allow the unit to sit more level. Took a look at the unit and ran through all diagnostic testing. The unit ran as designed. The customers wore then came home and advised the unit goes off balance with any load. I had to grab a load to wash and notice the customer washing a sleeping bag, big thick blanket, and several socks. We were in the unit through a quick wash and as the unit came to the spin portion of the cycle, found the unit shaking violently. I did explain to the customer that the unit cannot handle the tackle load that she had just put in. Customer then said that well that may be true, the unit does this with every cycle. Went to test the shocks on the unit and found the basket would not move. Looked behind the unit and found that the shipping bolts were still stuck on the back side of the washer. The customer advised that she was unaware that those needed to be removed as they had installed the unit themselves. I showed her the installation guide and showed that those need to be removed before use. Remove the shipping Bolton test of the unit. The unit began to work and operate as designed. The customer did state that the rocking was better but had questions on if the unit could be fixed even more to make it not vibrate as much. I Called whirlpool Techline and spoke to Joel SR# 7733342528. He advised that because of the flooring this unit sits on, the customer would have to find a way to create more stability beneath the unit. He advised to make no further repairs in the unit is working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Waco, TX 76705
Jonathan M
Job Details: 04/04/2022
Arrived on site for a washing machine that is not agitating. Inspected unit and work area. The customer showed me a video of the unit during the agitation cycle and found the unit making a clicking sound and spinning the basket. Whats underneath the unit and found the cam detachEd from the shifter. Replaced the shifter and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV04
Near Troy, TX 76579
Jonathan M
Job Details: 04/04/2022
Arrived on site for a refrigerator that is not dispensing ice. Inspected unit and work area. The customer advised that the unit is dispensing ice and making ice but that there was a plastic piece that had fallen off of the ice door. Found one of the covers on the separator had fallen off but was not broken. Fixed the separator and reattached the piece. Tested the unit 6 times and found the unit working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Austin, TX 78721
Scott
Job Details: 04/04/2022
Arrived on site replaced motor and blower wheel. Ran unit . Dryer is staying on and heating . No lint build up. Job complete
We serviced a
MAYTAG WASHER
Model MHN30PRAWW0
Near Austin, TX 78704
Scott
Job Details: 04/04/2022
Arrived on site to reset pricing on washer . Set to 1.50 as with what other washers were set . No water leaks detected at time of service. Job complete .
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Austin, TX 78704
Scott
Job Details: 04/04/2022
"Arrived on site for igniters staying on even when knob is turned past ignite on knob . All burners are doing this except center rear . Left front burner is not igniting . Ordering spark mod , switches , harness . Will need 2nd man to uninstall . No gas leaks . Call to set return ; ordrng 1 2man and 3 W10903728 (Switches)s and 1 W11213527 (Cooktop harness) and 1 W11038934 (Jumper) and 1 W10891746 (Flame spreader) and 1 W11238758 (Igniter left front)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIS18NNXW2
Near Lago Vista, TX 78645
David S
Job Details: 04/04/2022
Arrived on site to install previous diagnose part. I gained access to the way valve and replaced it with new. I tested the valve and found the unit filling properly. No water leaks detected.
We serviced a
GE REFRIGERATOR
Model PZS25KSEBFSS
Near Marble Falls, TX 78654
Cliff
Job Details: 04/04/2022
"Arrived on site to diagnose a refrigerator that is not cooling properly. Found refrigerant leak in system and due to age of unit and part availability, cust is going to replace unit."
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Austin, TX 78756
Scott
Job Details: 04/04/2022
Arrived on site for paint inside of dryer drum chipping and peeling . Removed peeling paint . Found rust under peeled paint . Also found other spots that are starting to bubble up . Ordering drum . No other issues found found . Call to set return.; ordrng 1 W10545923 (Drum)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78726
Justin
Job Details: 04/04/2022
"Arrived on site for a dishwasher not draining. I pressed the cancel/drain button and could hear the drain activate, but no water come through. I then checked voltage at the drain pump while running it and found a good 120 VAC. This indicates a faulty pump. I installed a new pump and then ran it through again. I found the unit now draining as designed. Per customer request I filled the unit and drained it a second time. The second time the unit did not drain. Due to this I removed the drain line and blew it through and used my snake to clean it. I did pull out some gunk and debris. I then filled the tub and drained it three times in a row. All three times it drained. The unit is now working as designed. Call complete."
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651HEB
Near Harker Heights, TX 76548
David Z
Job Details: 04/04/2022
Arriced on site and replaced crusher arm / assembly to resolve binding up dispenser. Tested ans verified unit working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHMXKQ06
Near Manor, TX 78653
Matthew
Job Details: 04/04/2022
Arrived onsite for icemaker arm broken. Upon arrival found bail arm hanging. Found that arm was pushed out from retainer slot. Repositioned arm and unit is functioning properly. Job complete
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Harker Heights, TX 76548
David Z
Job Details: 04/04/2022
Arrived on site to diagnose dryer throwing F2E2 error code. On arrival found code persists past power cycling and is a code for lost comm to UI. Replaced console / UI to resolve. Retested and verified unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Harker Heights, TX 76548
David Z
Job Details: 04/04/2022
"Arrived on site to diagnose washer that customer says is not having detergent dispensed. On arrival found the unit had the load n go dispenser and it was empty. Filled dispenser and advised customer on making sure we set it to the proper concentration in order to make sure it's dosing appropriately for the concentration. Set unit to 2x concentration for their soap, and also advised on how to calculate and change concentration. Unit is washing as designed, advised you don't always see excessive suds during a normal load with load n go. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Salado, TX 76571
David Z
Job Details: 04/04/2022
"Arrived on site to diagnose oven that customer said had started on its own last week. Customer reports she came out one morning and lower oven was on and running. She reset at breaker and hasnt had issues since. Checked for errors and found the error screen had 5 errors but they are blank and no text is there. Called tech line, SR 7733342434. Tech Line advised that the only thing that can cause any type of issue like this is software in the console. I assisted customer in setting the unit up to wifi to allow for software updates, since even new consoles can need the software updates. This should resolve any issues and no other repair is recommended at this time. Reported findings to safety, SR 7733297025. Call complete."
We serviced a
WHIRLPOOL OVEN
Model RBS305PDS16
Near Salado, TX 76571
David Z
Job Details: 04/04/2022
Arrived on site to diagnose oven with door seal issue. Found door gasket is folded on bottom right corner due to clips breaking in the gasket. Replaced gasket and verified proper operation. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Temple, TX 76502
David Z
Job Details: 04/04/2022
"Arrived on site to follow up on washer that is not properly filling with water and is also clicking when agitating. Ran unit with a small load of clothes. When unit ran I found barely any water was able to hit the agitator before it shut off the fill and began agitating in an empty basket with barely damp clothes, and made a loud clacking noise. I checked the pressure hose and didn't find any serious kinks, but may have kinks in the wrap. Ordering gearcase, pressure hose, slider, rotor to resolve both the fill and the noise. Valves are good and control is new. Advised on customer installing maytag app and updating machine software. Office to schedule when we can get all parts. Unit MUST be tested with a load since diagnostics don't go deep enough. ; ordrng 1 WP353244 (Pressure Hose) and 1 W11449841 (Gearcase)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DR0
Near Temple, TX 76502
David Z
Job Details: 04/04/2022
Arrived on site to diagnose washer that isn't properly latching kid. Tested unit and could hear the lock clicking but not holding and throwing F5E2 error. Removed console and found German roach infestation in the control and lower harness. No repair performed due to infestation. Call complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Temple, TX 76502
David Z
Job Details: 04/04/2022
"Arrived on site to follow up on dryer that was not heating at all. Checked wiring and voltages at rear of unit. Found that the ground wire coming out of the cable was capped off and disconnected, also found the neutral wire from the terminal block was capped off and disconnected as well, blocking the return path for any voltage. The external ground hole was drilled out and I don't have any hardware thick enough to fill it to connect the ground and neutral on the dryer side. Advised customer to connect the white and green wires to the external chassis ground to fix the dryer side. Breaker pops when unit is plugged in. Checked voltages at the wall and outlet and found that the L1 Power had 71 volts, L2 wire had 158 volts, and both ground and neutral have 40-60 volts showing when tested at the cable. Advised customer to have their electrician come back out and fix the wall outlet side power issues due to voltages bleeding into ground and neutral. Unit itself should be fine once source wiring is correct and the ground and neutral wires on the dryer side are properly connected. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Killeen, TX 76549
Tyler
Job Details: 04/04/2022
Arrived on site to install previously diagnosed parts. Upon arrival rebuilt washer with all required parts needed for repair I then reassembled and tested unit and found everything functioning as designed with no leaks during repairs. Call complete
We serviced a
GE RANGE
Model JBS60RK1SS
Near Killeen, TX 76542
Tyler
Job Details: 04/04/2022
Arrived on site for cooktop needing previously diagnose burners. Upon arrival installed all required parts then reassembled and tested cooktop and found it fully functioning as designed. Call complete
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Killeen, TX 76542
Tyler
Job Details: 04/04/2022
Arrived on site for dishwashing needing new previously diagnosed UI and main control. Upon arrival installed required parts then reassembled tested unit and found it fully functioning and cycling as designed with no leaks during repairs. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Harker Heights, TX 76548
Tyler
Job Details: 04/04/2022
Arrived on site to install previously diagnosed sump and controls. Upon arrival installed required parts then reassembled and tested unit and found no leaks during repairs and unit functioning as designed without throwing any error codes. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Temple, TX 76502
Jonathan M
Job Details: 04/04/2022
"Arrived on site for refrigerator thats not making ice in the freezer section. Inspected unit and work area. Attempted to jump the icemaker and found that the icemaker got hung up at one portion during the ice making cycle and would not continue forward. The customer agreed to the repair. Replaced icemaker and tested the unit. Found the unit cycling as designed but would not fill due to a frozen fill too. Steamed out the field tube and test the unit again. The unit began to work in Alfredo as designed.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Manor, TX 78653
Matthew
Job Details: 04/04/2022
"Arrived onsite for dishwasher not drying dishes properly. On arrival put unit in diagnostics and found no stored error codes. Ran diagnostics cycle and all components passed. Heating element is functioning properly. Found customer is not using rinse aid consistently. Instructed customer on use and care. Use of rinse aid, water temperature and proper loading. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Manor, TX 78653
Matthew
Job Details: 04/04/2022
Arrived onsite to replace previously diagnosed parts. Replaced center burner and 2 failed knobs. Tested unit and unit is functioning properly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Georgetown, TX 78628
Gerry C
Job Details: 04/04/2022
"Arrived to inspect draining issue. I found and removed a drain error within service test mode and then vacuumed debris from the drain line and tested. Through four test drains after the debris clearing, the unit performed as expected and operated normally. No leaks observed during service.
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ0
Near Austin, TX 78754
Matthew
Job Details: 04/04/2022
Arrived onsite to replace failed right side adjuster. While replacing adjuster found left side was also failing. Replaced right side but need to order left side. Needs left side adjuster . Office to reschedule ; ordrng 1 WPW10609579 (Left adjuster)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78717
Justin
Job Details: 04/04/2022
"Arrived on site for a dishwasher not washing dishes well. Upon arrival the customer stated that the dishes seem to be getting wet, but are still dirty when the cycle is done. I put the unit into diagnostics mode and found stored error code F8E2 for inlet water electrical problem. I cleared the error codes. I then ran a test cycle and found the unit filled as designed. I also found that the water was coming through the wash arms very weak to the point the wash arms were not rotating. I checked voltage to the motor and found a good 120VAC. This indicates a weak motor. I am ordering the sump and motor to replace. The return tech will also need to replace the heater upon return per the SP W11540964. Office to reschedule. ; ordrng 1 W11416362 (Sump and Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Temple, TX 76502
David Z
Job Details: 04/04/2022
Arrived on site to follow up on refrigerator making some noise from diffuser. Found sound had increased. Replaced damper with new. Unit working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS04
Near Bastrop, TX 78602
Joe Z
Job Details: 04/04/2022
"Arrived on site for Freezer alarm going off, won't maintain temperature. Upon arrival customer explained that the issue happened once when he called us, but did not have issues the several days it took us to get he. Ran unit through diagnostics and all passed. There was no frost on evaporator or evaporator cover present. Customer will monitor unit and call us back if there are further issues"
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Bastrop, TX 78602
Joe Z
Job Details: 04/04/2022
Arrived onsite for oven not heating. Upon arrival customer pointed out F5-E1. Inspected unit and found roach infestation.Uploaded pics on SD. Warranty will not cover this repair due to infestation. Job complete
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Bastrop, TX 78602
Joe Z
Job Details: 04/04/2022
Arrived onsite to install previously diagnosed parts. Replaced motor and replaced roller repair kit. Tested unit and unit operates correctly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Leander, TX 78641
Kimo
Job Details: 04/04/2022
Arrived onsite for refrigerator not cooling. Upon inspection I found that the compressor would turn off immediately after kicking on and drawing 9.30 amps. I check compressor windings and found that it had failed ordering 1x sealed system.office to reschedule.; ordrng 1 W11370574 (compressor) and 1 W11578004evap (evap) and 1 WPW10143759drier (drier) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W11506619 (coupler) and 1 W11504450 (coupler) and 1 W11506619 (coupler) and 1 W11504445 (coupler) and 1 R600AKIT (R600AKIT) and 1 NITROGEN (NITROGEN) and 1 LOKRINGKIT (LOKRINGKIT) and 1 W11506635 (couler) and 1 W11504447 (coupler) and 1 Sealedsystem (Sealed system)
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near Bastrop, TX 78602
Joe Z
Job Details: 04/04/2022
Arrived onsite to install previously diagnosed parts. Upon arrival tested and inspected unit. Gearcase and agitator are good. Found cam grinder and worn also found belt worn. Need to replace cam and belt. Replaced cam and belt. Tested unit and all speeds of agitator and all speed of spin cycles operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Austin, TX 78757
Matthew
Job Details: 04/04/2022
Arrived onsite to replace previously diagnosed parts. Replaced RC door. Tested unit and unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Austin, TX 78759
Matthew
Job Details: 04/04/2022
Arrived onsite to replace previously diagnosed parts. Replaced cabinet. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Andice, TX 78628
Gerry C
Job Details: 04/04/2022
"Arrived to inspect leak. I found the middle spray arm was not attached and I installed and verified it locked into place. I tested the unit through service test mode, no stored error codes and found no indications of any leaks throughout a complete test. Operational test good, no leaks observed during service."
We serviced a
KITCHENAID RANGE
Model KEBS208SSS04
Near Georgetown, TX 78628
Gerry C
Job Details: 04/04/2022
"Arrived to instal previously diagnosed and ordered part. I removed the failed lower broil element and installed the replacement. I tested the unit through broil and bake operations and it operated as designed.
We serviced a
KENMORE DISHWASHER
Model 665.12773K312
Near Georgetown, TX 78633
Lou
Job Details: 04/04/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the tub leaking, element not heating, and OWI sensor shorted out due to the leak, I removed and replaced the mentioned parts and transferred the sump/motor assembly, door part, harness and other parts to the new tub and tested. Unit is operating as designed. Element ordered not needed as one came with the tub. No leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Temple, TX 76502
Jonathan M
Job Details: 04/04/2022
"Arrived on site for refrigerator that is not making ice. Inspected unit and work area. The tenant advised the unit is making ice but wasnt dispensing ice for about two weeks. She advised that her husband found out the ice door seperator was not opening. When he pushed it from the top side, it opened and has been opening ever since. I tested the unit several times and could not get the unit to fault. Spoke to the property manager and she had those that because the unit is working at this time, not to proceed forward with any repairs. Call complete."
We serviced a
GE DRYER
Model GTDP280ED2WW
Near Georgetown, TX 78633
Lou
Job Details: 04/04/2022
"Arrived on site to inspect dryer noises. Upon further inspection, tested the unit and immediately it began to make a loud screeching noise. I raise the top panel and turned the unit on and found the noise coming from the top and left side. I removed the front panel and drum and found the belt worn and cracked; the front top bearing and slides were badly worn and damaged and the idler pulley was worn. I found the rear bearing with no grease on it so I applied some that was screened for this call ; ordrng 1 WE3M56 (Top front bearing) and 1 CNOTE (SCHEDULE AS 1ST CALL)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Temple, TX 76502
Jonathan M
Job Details: 04/04/2022
Arrived on site for refrigerator that is leaking. Inspected unit and work area. Customer advised that the unit is leaking in the freezer section and coming out of the freezer door. Found the evaporator drip tray frozen over causing water to flow forward during defrost. Remove the back cover and blew through the drain tube. Steamed out excess ice in the freezer section and was able to run water through it. The unit is now working as designed. Call complete.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS9B
Near Temple, TX 76502
Tyler
Job Details: 04/04/2022
"Arrived on site for dishwasher needing previously diagnosed parts. Upon arrival reconfirmed issue but found during disassembly that unit had a roach infestation that had taken out the main and ui controls as well as door latch, wiring etc. unit cant be safety repaired due to infestation. Call complete"
We serviced a
KENMORE FREEZER
Model 253.2871281
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/04/2022
"Arrived on site for freezer evaporator freezing up. Customer stated that there was buildup on evaporator and he thawed out. Inspected unit and work area. Gained access to evaporator assembly. Found good frost pattern on evaporator. Measured heating resistance and found closed circuit (133 ohms). Found failed control. Removed failed control and installed new. Assembled unit and tested operation. All tested good, no water leaks detected during service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/04/2022
"Arrived on site for freezer not reaching correct temperature. Inspected unit and work area. Measured temperature in FC at 13?. Performed diagnostics mode and tested FC fan operation and thermistor reading. Gained access to evaporator and found signs of evaporator not defrost. Placed unit in defrost cycle and found 3 way found continued to attempt to close. Called Whirlpool tech support and spoke with Rich. Sr#7733337659. He stated to replace main and UI controls. Found main on back order. Will go ahead and replace UI and test operation. Removed failed UI and installed new. Performed diagnostics mode and placed unit in defrost. Monitored operation and did no longer hear 3 way valve trying to open in defrost mode. Informed customer that they could power off unit and allow to defrost or wait 2 weeks for unit to catch up on defrosting for normal operation. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEE01
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/04/2022
"Arrived on site to install previous diagnosed part. Gained access to RC evaporator. Thawed frozen evaporator with steamer. Removed failed fan assembly and installed new. Assembled unit and performed diagnostics mode. Tested fan and sensor, checked temperature settings and set to recommend temperature. All tested good, no water leaks detected during service. Allow 24 hours for unit to reach normal temperature and 48 for unit to start producing ice.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Round Rock, TX 78665
Wesley
Job Details: 04/04/2022
Sr#7733339767 arrived onsite for not cooling down at all in the fridge cabinet after last visit. Called techline and was advised that tests pointed to out of range fresh food evap thermistors. Tested thermistors from control and found out of range. Replaced evap cover to repair. Unit appears to be in good working order following repair.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Round Rock, TX 78665
Wesley
Job Details: 04/04/2022
Arrived onsite and found a worn and loose pad allowing the door to drop when opened.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Round Rock, TX 78681
Wesley
Job Details: 04/04/2022
Arrived onsite for broken handle. Found a screw had backed out. Customer kept screw. Reinstalled screw to repair handle. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Leander, TX 78641
Kimo
Job Details: 04/04/2022
Arrived onsite for oven cooling fan not turning off at all. Upon inspection I found that the thermostat was good and the oven tem sensor was good too along with the door latch. Which points to the control having failed. I quoted customer for control R/R. Customer agreed and I installed new control and tested unit and found unit operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Cedar Park, TX 78613
Kimo
Job Details: 04/04/2022
Arrived onsite for refrigerator making noise. Upon inspection I found that rf evap fan noisy. I am ordering 1x evap motor and bushings.office to reschedule ; ordrng 1 WP2315549 (Fan motor) and 2 WP2176759 (Grommets)s
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Cedar Park, TX 78613
Kimo
Job Details: 04/04/2022
Arrived onsite for DW tripping breaker. Customer had electrician come out and check wiring in the house and said it was good. I checked voltage at wall and at control and found good voltage there. But yet unit remains unresponsive.; ordrng 1 WD21X25735 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Lago Vista, TX 78645
David S
Job Details: 04/04/2022
"Arrived on site for fridge making a noise and not producing ice. I spoke to the customer and he stated this has happened twice and power cycling the unit has made it work properly. I put the unit through a forced defrost and found the defrost heater coming on. I gained access to the hv control and found it sending propeller voltage to all thermistors and the thermistors are reading in range for correct fridge and freezer temperature. I am replacing the UI, it is covered under the one year warranty, and setting the unit into basic defrost. The unit is working as designed. Job complete."
We serviced a
JENN-AIR DISHWASHER
Model JDB9800CWP2
Near Austin, TX 78731
Matthew
Job Details: 04/04/2022
"Arrived onsite for dishwasher still leaking. Upon arrival inspected unit found no evidence of leak. Ran unit and inspected for leaks. After letting unit run , found no leaks. Customer stated floor was warped. Notified customer that flooring was warped from leaking prior to repair. There are no active leaks at this time. Customer wanted toe kick removed for now to allow wood to completely dry out from underneath. Customer will monitor. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Bastrop, TX 78602
Joe Z
Job Details: 04/04/2022
Arrived onsite for unit has substance(glue) on it that couldn't come off. Upon arrival there was no one home. Builder arrived to allow entrance. Found UI control panel was completely covered with some unknown substance. Need to replace panel. Replaced panel and tested unit by heating cup of water. Unit operates a designed. Sent video and pic to number provided on notes. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Cedar Creek, TX 78612
Tyler L
Job Details: 04/04/2022
"Arrived on site for complaints of unit not heating all the way. Tested unit at preheat 350. Found unit only reaching about 240 degrees. Installed new sensor and found no change. Found burnt connector on bake element. Used spade, wire, and wire nut from truck stock and secured connections. Tested and found the oven working properly. Job complete."
We serviced a
WHIRLPOOL DRYER
Model LG4441XWW1
Near Austin, TX 78746
Kevin
Job Details: 04/04/2022
"Arrived on site and found dryer is working again, inspected door switch and push to start switch and found push to start looks like it is burning out/blackened, took one picture. collected for switch, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Del Valle, TX 78617
Tyler L
Job Details: 04/04/2022
"Arrived on site for install of previously diagnosed parts. Installed new valve and icemaker. Tested icemaker and it filled with water this time. Advised customer to allow 12-24 hours for good ice production. No water leaks detected, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Bastrop, TX 78602
Joe Z
Job Details: 04/04/2022
"Arrived onsite to install previously diagnosed parts. Upon arrival customer pointed out that the unit had a lot of soot built up in unit. Called techline for assistance, tech determined that this is a cosmetic issue and gave SR# 7733333797. Tested unit and unit operated correctly by heating cup of water. Replaces panel. Customer will talk to builder about the soot build up.Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Austin, TX 78745
Kevin
Job Details: 04/04/2022
"Arrived on site and replaced waterline fill tube and icemaker diagnosed on previous visit. Icemaker cycled immediately filled with water and did not spill or overflow, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78744
Kevin
Job Details: 04/04/2022
"Arrived on site and replaced broken ice bin, icemaker is now working, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Austin, TX 78744
Kevin
Job Details: 04/04/2022
"Arrived on site and inspected dishwasher and found water is turned off. When homeowner attempted to run a cycle detergent pod just burned against heating element. After collecting water supply dishwasher is now running properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Austin, TX 78703
Luis
Job Details: 04/04/2022
"9378*Arrived on site for filter stuck. Diagnosed a defective filter housing,replaced defective filter housing.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Canyon Lake, TX 78132
Andrey
Job Details: 04/04/2022
"Arrived on site to replace previously diagnosed ice maker and control, replaced parts, put ice maker through diagnostics cycle, ice maker completed test, preformed ice maker fill test, water filled, ice maker is now running as designed, no leaks detected.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Canyon Lake, TX 78132
Andrey
Job Details: 04/04/2022
"Arrived on site to replace damaged doors, customer received left and right door, removed from box and inspected doors found corner dented in on left door, was advised to reorder damage door, office to reschedule ; ordrng 1 13094747SQ (Left door)"