Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8226 customer reviews

Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW92HEFW0 "Arrived onsite for customer complaint of front load washer not unlocking. When arrived, found door lock light flashing. Removed top and released door latch. Ran diagnostics and found error code F5E2 (Door Lock Error). Did find also harness connection at lock loose. Secured harness and ran auto test cycle. Unit locks,fills,agates,drain and spins as intended. No other issues found. All water connections were dry at time of service."

Near Tidal Wave Dr, Killeen, TX 76549
Ron J.

Ron J.

DISHWASHER KITCHENAID KUDS30FXSS8 "(JS) Arrived on site for dishwasher not power on. Inspected unit and work area. Found water in unit. Removed door panel and unit powered on when removing panel. Found control mounting clips on control broken and control was hanging. Corrected control and inspected wire harness. Ran drain cycle to remove water from unit. Performed diagnostics mode and found fault code F3-E3 OWI failed calibration, F6-E4 opened float switch and F10-E1 dispenser electrical failure. Lost power during test cycle. Traced voltage to junction box. Removed wire nuts and inspected. Connected wires and checked for tight connection. Powered unit on and drained water. Performed diagnostics mode again to run test cycle and monitored cycle. Found wash motor making abnormal noise, due to bearing failure within motor ; ordrng 1 WPW10780877 (pump&motor)"

Near W Esparada Dr, Georgetown, TX 78628
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WOC95EC0AS03 "Arrived on site for customer complaint of fan noise, found faulty blower motor, ordrng 1 WPW10661038 (blower)"

Near Eagle Vista Court, Austin, TX 78738
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF736SDAB13 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker motor failed. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Woodland Park Dr, Marble Falls, TX 78654
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFF305ESS00 "Arrived on site for unit making gurgle noise, ran diag and tested functions tested damper and customer confirmed that is the noise, replaced damper and tested good no leaks on site"

Near Fairway Hill Dr, Austin, TX 78750
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB4409PAS0

Near Travis Country Cir, Austin, TX 78735
Brandon C.

Brandon C.

VENTHOOD WHIRLPOOL WP12345 "Arrived on site for customer complaint fan noise, found fan blade was hitting housing, I adjusted fan, unit tested good.

Near Coopers Crown Ln, Austin, TX 78738
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG51US6DS00 "Arrived on site for customer complaint of broken knob, I replaced knob, unit tested good.

Near Coopers Crown Ln, Austin, TX 78738
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived to inspect freezer door issues. Attempted to gain access to the bottom mount freezer and unit was frozen shut.I used my steamer twice,in an attempt to free the ice and gain access to the unit to diagnose and simply could not free the door.All parts marked for Return Visit.NEEDS MORE WORK ;

Near S Mays St, Round Rock, TX 78664
Clif L.

Clif L.

DISHWASHER FRIGIDAIRE FGID2466QF6A Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found lower spray arm arm splint causing unit to spray water under the door. Sprayer arm and door gasket will need to be replaced to complete repairs as door gasket is also deformed. ; ordrng 1 154827601 (gasket) and 1 5304507158 (spray arm)

Near Williams Lakeshore, Kingsland, TX 78639
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KMHS120ESS2 Arrived on site to test unit for unit sparking. Test unit and found bad magnetron. Replaced mag test unit and unit still sparking will need to order new high voltage transformer W10880342 and new filter board WPW10531156. 1 W10880342 (TRANSFORMER ) and 1 WPW10531156 (FILTER BOARD )

Near West Ave, Austin, TX 78701
Ron J.

Ron J.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for refrigerator not making ice and freezer not freezing. Measured temperature in FC at 29°. Performed diagnostics mode and found defrost bi-metal opened from normal wear and tear. Gained access to bi-metal, tested open. Installed new motor evaporator, tested good. Advised freezer will reach temp 24hrs and will produce ice in 48 hrs"

Near Briar Park Dr, Georgetown, TX 78626
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for no water. Found kink in line at filter. Removed kink reinstalled housing tested water dispenser unit working as designed.

Near Laguna Dr, Austin, TX 78741
Ron J.

Ron J.

REFRIGERATOR JENN-AIR JSC23C9EEM00 "Arrived on site for refrigerator not making ice. Performed diagnostic attempted to advance harvest cycle, continued to time out. Located broken wires at the bottom of the door (See pic). Placed order for replacement door; ordrng 1 LW10752121/STAINLESSSTEEL (DOOR/ STAINLESS )"

Near Sparkling Creek Dr, Austin, TX 78729
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."

Near Windmill Ranch Ave, Pflugerville, TX 78660
Scott  M.

Scott M.

WASHER WHIRLPOOL WFC7500VW2 "Arrived on site Ran diagnostics , nonerror codes . Ran quick wash with a load in washer . Unit ran complete wash and spun load out . Did notice a lot of suds without adding any detergent . Recommended to customer to stop using pods and to use a cleaner . No water leaks detected at time of service . Job complete ."

Near Bowie St, Austin, TX 78703
Tyler B.

Tyler B.

OVEN SAMSUNG NX58H5600SSAA/01 "Arrived on site for unit not heating, found igniter failed, will need igniter to complete 1 DG94-00520A"

Near Mowsbury Dr, Austin, TX 78717
Ron J.

Ron J.

COOKTOP KITCHENAID KICU500XBL01 "Arrived onsite to install previously diagnosed parts . Installed module control, tested all burners working as designed"

Near La Mesa Ln, Georgetown, TX 78628
Paul R.

Paul R.

MICROWAVE KITCHENAID KMHC319ESS4 Arrived onsite for the microwave with a no heat condition. I found the magnetron not energizing. I found the all of the HV system getting voltage and all components testing good. I replaced the magnetron and tested the unit. The unit is working as designed. Call complete.

Near Grimes Ranch Rd, Austin, TX 78732
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site for no ice condition. Found that the evaporator has a leak. Will order a sealed system components and office will reschedule for a three hour job.; ordrng 1 2313624 (condenser) and 1 3HOURSEALEDSYSTEMJOB and 1 SF8404 (ACCESS VALVE) and 1 W10218037 (evaporator) and 1 W10536005 (compressor) and 1 W10843121 (drier-tube) and 1 WPW10534030 (valve-gas)

Near Heron Cove, Horseshoe Bay, TX 78657
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to inspect microwave wall unit error code. Upon further inspection, when I went to turn the microwave on, it showed an open/close door error. I opened then closed the door and when I pressed start, the unit came on then shut off and gave the same code.

Near Axehandle Trail, Austin, TX 78717
Clif L.

Clif L.

REFRIGERATOR GE PSB42YSXASS Arrived on site today closer refrigerator that is not cooling properly. Found unit was off when I arrived for service and tested all parts and components. Found no mechanical failures at this time but without unit been running for at least 24 hours was not able to determine if there were any other issues. Measured airflow from RC events and found it below 40° consistently after a few minutes of the unit running. Advised homeowner if problem persists to leave unit running for at least 24 hours prior to service. Job is complete at this time and no other failures were found. No leaks were found at time of service.

Near Lago Lane, Kingsland, TX 78639
Robert J.

Robert J.

OVEN WHIRLPOOL WOD77EC0HS01 Arrived on job for complaints of reset of clock. Put oven into diagnostics mode for codes. Got code of F6E0 communication error TEC line recommendation was to replace console

Near Stone Crossing, New Braunfels, TX 78132
Joseph C.

Joseph C.

COOKTOP WHIRLPOOL WFE320M0ES1 "Arrived on site for “F9 error code” complaint. Inspected unit and found terminal burned, at L2. Power wire burned, due to cut in wire. Installed new and customer supplied power supply cord. Tested unit. Unit is performing as designed."

Near E Fannin St, Luling, TX 78648
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “not washing” complaint. Inspected unit and found stator missing from pump/motor assembly. Stator had end of motor harness with it. Will need to removed and replace pump/motor and full harness. No leaks detected, at time of service.; ordrng 1 W11227372 (harns-wire)"

Near E Crockett St, Luling, TX 78648
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS30FXSS9 Arrived on site to test unit for dispenser not opening. Replaced dispenser.

Near Rockcliff Rd, Austin, TX 78746
Joel G.

Joel G.

RANGE WHIRLPOOL WGG555S0BB01 Arrived on site to install parts I previously ordered. Replaced and verified operations. Verified no leaks at time of svc call.

Near Rosedale Blvd, Georgetown, TX 78628
Ron J.

Ron J.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for oven not heating. Performed diagnostics mode and found fault F6-E0 lost communication error. Removed unit and found bad connection on L1 and found wrong size wire nut used. Replaced wire nut and installed unit. Tested all operation in test mode and user mode. All tested good.

Near Cedar Park, TX 78613
Ron J.

Ron J.

WASHER MAYTAG MVWB835DC4 "Arrived on site for washer not spinning water out. Performed diagnostics mode and checked fault code. Found error code F0-E5 for off load balance. Ran test cycle and monitor operation. Spoke with customer on user care guide . All tested good, no water leaks present."

Near W 8th St, Georgetown, TX 78626
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for unit not filling enough. Ran unit and found valve screeching during fill up. Shut off water and removed valve, and replaced and tested unit. Unit now filling as designed. No leaks on site"

Near Pequeno St, Austin, TX 78757
Robert J.

Robert J.

DISHWASHER FRIGIDAIRE FFCD2413US Arrived on job for complaints of not drying. Recommend heat cycle and wet agent. All functions working properly and no leaks detected at time of service.

Near Escarpment Oak, New Braunfels, TX 78130
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG M1TXEGMYB01 Arrived onsite for customer complaint of top mount refrigerator leaking water. Removed evaporator cover and found block of ice on defrost channel. Removed all ice and clear drain hole. Removed all dirt build up on drain tube at evaporator pan. Water flows as intended. No other issues found. All water connections were dry at time of service.

Near Sykes Ln, Killeen, TX 76542
Tyler B.

Tyler B.

OVEN WHIRLPOOL WFE510S0AS0 "Arrived on site for unit tripping breaker when plugged in, arrived and pulled out unit, plugged in unit, u it powered on, I than turned on all for burners, and bake, and also broil with all elements on. And breaker had not tripped, home has wires coming out of wall in to a diy type outlet, noticed burn spots on wire coming from home. Advised customer that the oven is safe but she has a short or loose wire in the harness or in the outlet on the terminals.

Near Greystone Dr, Austin, TX 78731
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL GS5SVAXVB00 Arrived on site for the unit will not dispense ice. Tested the unit and found the auger motor is defective and not turning. Replaced the auger motor and also use the heat gun to re seal the ice chute. Tested the unit and the unit is working properly. All water connections were dry at the time of service.

Near Easybend Dr, Manor, TX 78653
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site and inspected microwave and found capacitor and diode have burnt out . Took pictures. capacitor, and diode, will also need to replace transformer, filter board, and main control board to ensure a permanent repair on the next visit.; ordrng 1 W10422269 (filter) and 1 W10836753 (transformr) and 1 W10892389 (cntrl-elec)"

Near Brezza Lane, Austin, TX 78748
Kevin B.

Kevin B.

WASHER FRIGIDAIRE FFLE3911QW0 "Arrived on site and found valve is leaking from hose to fill nozzle, clamp is missing. Also found lid lock has separated, and there is standing water in tub, drain pump isn’t working.

Near Blanco St, San Marcos, TX 78666
Joseph C.

Joseph C.

MICROWAVE KITCHENAID KMBS104ESS00 Arrived on site for “left side of control panel not responding” complaint. Inspected unit and found control panel to be faulty. Ordering new control panel.; ordrng 1 W11197501 (panl-cntrl)

Near Lady Bird Ln, Austin, TX 78741
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for refrigerator with a broken gear for freezer sliding door. Tested and inspected unit and found failed gear kit. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Pioneer Grove, Round Rock, TX 78664
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site for “unit locked and will not drain” complaint. Inspected unit and found to be stacked and in very narrow closet and generating F3E1 error code. Will need second tech to perform diagnosis and repairs. No leaks detected, at time of service.

Near Lady Bird Ln, Austin, TX 78741
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED4950HW0 Arrived on site and used vent tester to determine poor airflow causing long dry times. All else checks good. Advised customer on findings.

Near Glen Rae St, Austin, TX 78702
Joel G.

Joel G.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose washer not filling properly. verified no error codes and normal operation. Fills up fine to where it should. Called source spoke w/ Cathy Who says all is normal and inform customer of water levels.Drain is secure. Verified no water leaks at time of svc call.

Near Downsville Rd, Waco, TX 76706
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL DGHD2433KF1 Arrived on site to test unit for unit leaking. Test unit by running unit for 30 minutes and no leaks present at all. Could not duplicate the problem

Near Matthews Ln, Austin, TX 78745
James C.

James C.

DRYER WHIRLPOOL WED8620HC0 Arrived on site and tested operation. I found that the unit would rattle in time with the drum rotating. I found the the drum is out of round causing drum to hit side wall of unit. New drum and rollers are needed to repair ; ordrng 1 W10541657 (drum) and 2 W11113654 (pad)s

Near Hoot Owl Ln N, Leander, TX 78641
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site for noisy operation. Placed unit in diagnostics mode to isolate components. Fresh food evaporator is noisy and needs to be replaced. Water connections are all dried.; ordrng 1 W10633627 (motor-evap)

Near Dove Meadow Cove, Georgetown, TX 78626
Joel G.

Joel G.

ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site to install parts ordered by previous tech. Ran diags, found reservoir drain pump not coming on and verified 13 vac going to it. Replaced parts ran diags again, all tests check fine but reservoir drain pump.. also noticed corrosion on going to pumps and water level sensor. Will install valve on return trip. Verified no water leaks at time of svc call. . ; ordrng 1 WPW10485955AUTHO (harns-pump) and 1 WPW10489125AUTHO (pump)"

Near Chapel Rd, Lorena, TX 76655
Wesley P.

Wesley P.

REFRIGERATOR MAYTAG MBL2256KES Arrived onnsite for no cool fresh food section. Unit had restored function. Explained to customer that likely cause was damper control beginning to fail.

Near Linscomb Ave, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Arrived on sit soft no ice. Diagnosed faulty icemaker,installed a new icemaker power cycled unit icemaker ran through a harvest and filled with water."

Near Troon Dr, Lakeway, TX 78738
Joel G.

Joel G.

WASHER MAYTAG MVWC565FW1 "Arrived on site to diagnose washer shaking. Found no suspension installed from mfg/missing. Installed suspension, ran calibration and diags and verified operation. Verified no water leaks at time of svc call. Drain is secure."

Near Parrish St, Waco, TX 76705
Thomas L.

Thomas L.

WASHER GE GUD27ESSJ0WW arrived on site for unit leaking water. Found unit to have cracked water valve and water inlet. Will order and replace. Left water turned off to avoid any future damages.Parts ; ordrng 1 WH13X10065 (INLET) and 1 WH13X27314 (VALVE)

Near Village Commons Blvd, Georgetown, TX 78633
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDTE254ESS1 Arrived on site for unit that will not except commands. Tested and found that the unit has a failed touch panel. Replaced panel and operations are now normal and water connections are dry.

Near Deck Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for icing and frosting inside freezer compartment. Diagnosed to find it the right top corner of the door is not sealing properly. The top right corner of the door is bowed. Will order new door. 1 W10815700 (dor-fip bl)

Near County Rd 302, Jarrell, TX 76537
Clif L.

Clif L.

OVEN KENMORE 790.792133 Arrived on site to replace it ignitor for oven. Replaced igniter and tested unit. Found all is functioning properly at this time.

Near Hidden View Ct, Round Rock, TX 78665
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived on site for the unit has ice and frost buildup on the freezer. Found the icemaker cover is pinching the freezer door gasket. Adjusted the door gasket and found the unit is missing a magnet on top of the freezer door. Unable to find the part on parts breakdown. Took pictures of the missing magnet slot.

Near Fallsprings Way, Manor, TX 78653
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and found temps in freezer at 20 degrees. Unit is running and fan is moving proper amount of air. Control was damaged due to bi metal has been installed in place of thermistor causing direct short. Installed new control and tested. Unit is now functioning properly and all tests passed. Job complete

Near Thurman Rd, Leander, TX 78645
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived onsite for the refrigerator with a no cool condition in the RC and the FC at 26 degrees and no ice. I explained to the customer that the unit would not make ice unless the icemaker was at 8 degrees and that the FC was struggling because it was trying to constantly cool the RC because the coil was covered in ice and frost. I found the sealed system components all working properly. I found the thermistors good and the fan working as designed. I checked the drain tube and found a 1/4” gap around the tube allowing warm air to get to the evaporator. I ran sealant around the tube to prevent this. Mr stated he would defrost the unit.

Near Vista Village Cove, Austin, TX 78738
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL KRFC604FSS01 Arrived on site for the unit intermittently will not dispense water. Tested unit and found the water pressure is too high causing this solenoid on the valve to have a delay. Lower the water pressure from the wall and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Elgin, TX 78621
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW9400SW01 "Arrived on site ,replaced water valve . Ran diagnostics , all checked normal . Job complete . No water leaks detected at time of service ."

Near Verde Vista, Austin, TX 78703
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW6620HW0 "Arrived on site and found control lock is on, showed customer how to remove it and washer will now begin a cycle. Observed entire wash cycle while also working on dryer. Washer is operating properly, no further repair is needed. No water leaks detected at time of service, job complete"

Near Wagon Rd W, Austin, TX 78736
Arthur B.

Arthur B.

DRYER WHIRLPOOL MEDC465HW0 Arrived onsite for customer complaint of dryer not heating. Removed back panel and found element had grounded out. Removed and replaced element. Reassembled and tested. Unit now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Calc Stone Dr, Killeen, TX 76542
Joseph C.

Joseph C.

RANGE WHIRLPOOL WEG750H0HZ0 "Arrived on site for “touchpad is unresponsive” complaint. Inspected unit and found no issues with it. Spoke with Mark, at techline. Stated to check for codes and call techline, again, on return visit. No leaks detected, at time of service.

Near E 22nd St, Austin, TX 78722
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS571CIDW01 Arrived on job for complaints of filter stuck. Arm loos that pulls filter out. Removed cover and corrected placement. No leaks detected at time of service.

Near Stagecoach Dr, Canyon Lake, TX 78133
Lou S.

Lou S.

RANGE WHIRLPOOL WFG530S0EB1 "arrived on site to inspect range cooktop burners. Upon further inspection, I tested the burners and all operated as designed. The front two burners took longer than expected. I find that the Ignitor wasn’t arcing correctly and instead of arcing straight up to the cap, it was bouncing all around the burner head on both front burners. I removed and replaced both burner heads and caps and tested and they operated as designed. No gas leaks detected during service, job completed."

Near Lyndhurst St, Austin, TX 78717
Tyler B.

Tyler B.

VENTHOOD KITCHENAID KXU2830YSS0 "Arrived on site for unit Turing itself on, found control and Fans good with no loose connections, noticed if you turn on unit and run fan or lights than close it, itll turn off as designed, but if you tap the left side of slide slightly the unit turns on what ever feature you last used, found the slide switch to be faulty and shorting due to grease build up.

Near Sausalito Dr, Austin, TX 78759
Ron J.

Ron J.

DISHWASHER WHIRLPOOL WDT920SADM "Arrived onsite for dishwasher not dissolving soap. Ran tested mode, no error codes. confirmed no wash motor operation, confirmed voltage to the wash motor. Installed new wash motor assembly, dishwasher tested good. No leaks."

Near Co Rd 251, Georgetown, TX 78633
Joel G.

Joel G.

REFRIGERATOR GE PSHF6RGXCDWW "Arrived on site to diagnose fridge not coming on and not cooling. Found fans taking out main control board and causing no components to come on. Disconnected fans and started working. Connected fans back on, unit stayed on but after 20 mins, frost on evap didn’t get any better.

Near Wood Lake Dr, Waco, TX 76710
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW7500GC2 Arrived onnsite for washer not spinning out. Found off balance error. Advised customer on loading technique and other use and care advice. Tested and recalibrated. All checks good.

Near Holly St, Austin, TX 78702
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site to replace hub and suspension for washer. Replaced both parts and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near E Palm Valley Blvd, Round Rock, TX 78664
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived on site for “not cooling in either compartment” complaint. Inspected unit and found start device faulty. Removed and replaced start device. Unit is performing as designed. No leaks detected, at time of service."

Near Airport Blvd, Austin, TX 78722
Clif L.

Clif L.

WASHER MAYTAG MVWX500XL1 Arrived on site to replace gear case for washer. Replace part and calibrated unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Stonepath Way, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

OVEN AMANA AGR5330BAS3 Arrived on site to test unit for unit over 25 degrees. Test unit and calibrated unit and test average temp of unit and unit at 353 when set at 350. Job complete.

Near Lehman Way, Austin, TX 78747
Lou S.

Lou S.

WASHER KENMORE 796.29002 "arrived on site to inspect washer leaking water. Upon further inspection, I placed the unit in diagnostics and tested. I filled the tub with water approximately 1/4 full. I then drained the unit and once t(e unit was done draining, I tilted it back and found no evidence of a leak. I opened t(e top panel and inspected the inner panels and found nothing. I did find that the hose connections to the valve were badly corroded ad showed signs of possible leaks. I advised the customer of my findings and advised to change the hoses. No water leaks observed during service, job completed."

Near Conchos Trail, Austin, TX 78726
Arthur B.

Arthur B.

WASHER MAYTAG MVWB765FW2 Arrived onsite for customer complaint of top load washer got bedsheet stuck between agitator and wash basket. Removed agitator and removed bedsheet. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Old Mill Rd, Salado, TX 76571
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for ice build. Removed deli drawer found fresh food evaporator incased in ice. Called tech support,unit will need Evap cover replaced and possibly harness. Follow service pointer W11092686d liner will need to be siliconed also. ; ordrng 1 LMONLY (LM ONLY) and 1 WP482338 (SEALER) and 1 WPW10501260 (COVER)"

Near Turtle Mountain Bend, Austin, TX 78748
Brandon C.

Brandon C.

REFRIGERATOR GE ZISB480DR "Arrived on site for customer complaint of freezer section not cooling properly, I found ice door was open, I removed ice build up that was in ice door chute, and tested ice door a dozen times, the ice door is working properly at time of service.

Near Raeford Crossing, Dripping Springs, TX 78620
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE204EBL3 "arrived on site to inspect dishwasher leaking. Upon further inspection, placed the unit in diagnostics with no error codes showing. Continued with testing and when the motor kicked on, water began to leak from the diverter area. I canceled testing and drained the water from the unit. I removed and replaced the sump/motor assembly and retested and the unit operated as designed with no more leaks. I advised the customer of my findings and repairs. No water leaks observed at the end of service, job completed."

Near Walnut Creek Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

ICE MACHINE GE ZDI15/FM "Arrived on site for customer complaint of unit not producing ice, found sealed system leak

Near Raeford Crossing, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL GSC25C6EYB01 "Arrived on site for customer complaint of unit not dispensing ice, found faulty dispenser motor. Ordering motor,. ; ordrng 1 WP2323603 (DISPENSER MOTOR)"

Near George Strait, Canyon Lake, TX 78133
Clif L.

Clif L.

WASHER WHIRLPOOL GEW9250PW1 Arrived on site to diagnose and dryer that is not turning on. Tested unit and found all parts and components functioning normally and no mechanical failures at this time. No repairs are needed and all is working properly.

Near Heron Dr, Austin, TX 78759
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site and tested operation. I found both compartments at 56 degrees. Inspected compressor area for condenser and condenser fan. I found compressor very hot and condenser making a gurgling sound. Rand test 4 and unit would not cool past 55 when left on step 5 in freezer for 20 minutes. Unit has a leak in sealed system and will require new evaporators, condenser and compressor. I will also need new evaporator cover for fresh food section to repair. ; ordrng 1 CNOTE (4HR SS REPAIR) and 1 W10843121 (drier-tube) and 1 W10865322 (evaporator) and 1 W10865728 (condenser) and 1 W10903340 (compressor) and 1 W11035643 (evaporator FZ)"

Near Kwai Cove, Leander, TX 78641
Clif L.

Clif L.

FREEZER WHIRLPOOL ED5VHEXVQ Arrived on site to diagnose the refrigerator is not cooling properly. Found start device for compressor failed. Homeowner approved repair. Replace start device and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Pradera Dr, Austin, TX 78759
Paul R.

Paul R.

DRYER WHIRLPOOL MEDC465HW0 Arrived onsite for the dryer with a no heat condition. I found L2 at the terminal block was never tightened and it caused it to heat up and burn the terminal off the cord. Need to replace the terminal block and advised the customer to get another cord from Lowe’s. Ordering WP3397659 BLOCK-TERM & 279318 TERMINAL.; ordrng 1 279318 (TERMINAL) and 1 WP3397659 (BLOCK-TERM)

Near Bee Creek Rd, Spicewood, TX 78669
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF510PAYSA "Arrived on site for “broken dispenser” complaint. Inspected unit and found dispenser lid broken removed and replaced dispenser. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near China Rose Dr, Austin, TX 78724
Robert J.

Robert J.

MICROWAVE KITCHENAID KMHS120ESS2 Arrived on job for complaints of door not closing properly. Found the interlock not resetting wail door open. Adjusted interlock and test.

Near Robin Ln, Seguin, TX 78155
Clif L.

Clif L.

DISHWASHER MAYTAG MDBH969AWS1 Arrived on site to diagnose a dishwasher that is not cleaning. Tested unit and found broken glass in pump causing circulation pump not to run. Removed all debris from pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Millway Dr, Austin, TX 78757
Steve C.

Steve C.

DISHWASHER JENN-AIR JDB8200AWS0 Arrived on site for the unit will randomly not turn on or work. Tested the unit in diagnostics and received error code F2e1 stuck key on the control panel. Found the unit will need a new control panel Replaced the control panel and tested unit. Unit works properly and all water connections were dry at the time of service.

Near Painted Post, Bastrop, TX 78602
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW Arrived onsite for customer complaint of top load washer making grinding noises when agitating. Ran diagnostics and found no error codes. Ran manual test cycle and was not able to replicate noises. Advised customer of findings. Advised to take video if issues happens again. All water connections were dry at time of service.

Near Bella Rose Drive, Belton, TX 76513
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived onsite for customer complaint of French door refrigerator not making ice. Ran diagnostics and found no icemaker error codes. Did find customer had not properly installed filter. This is causing no water to enter mold. Secured water fitter and flushed 2 gallons of water. Ran test 45 to fill mold. Unit filled as intended. No other issues found. All water connections were dry at time of service.

Near Scottsdale Dr, Killeen, TX 76543
Robert J.

Robert J.

WASHER ADMIRAL AAV7000AWW Arrived on job to replace pump. After replacement test operation. No leaks detected at time of service.

Near David St, Seguin, TX 78155
Kevin B.

Kevin B.

WASHER WHIRLPOOL MHW3505FW1 "arrived on site and found error code for door lock, door lock is attempting to engage but not catching. After replacing the lock washer will still not pass C0 on the diagnostic cycle. Spoke with tech line and they recommended disconnecting the harness for the lock mechanism at the control board while on C0. They then recommended Reattaching the same harness and the drain pump immediately started running and the diagnostic cycle ran until completion. Connector may have been incorrect but if this does not solve the issue they recommended replacing the control board and user interface.

Near Lexington Dr, Austin, TX 78737
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and tested operation. I found low water pressure at dispenser. I found failed filter housing not allowing water flow through properly. Installed new housing and flushed lines. Unit tests good. Job complete

Near Turnback Ledge Trail, Marble Falls, TX 78654
Brandon C.

Brandon C.

OVEN WHIRLPOOL KOSE500ESS03 "Arrived on site for customer complaint of oven glass being broken, I replaced inner glass, unit tested good."

Near Pyrenees Pass, Austin, TX 78738
Joel G.

Joel G.

DRYER FRIGIDAIRE FEQ332ES0 "Arrived on site to diagnose dryer humming and not coming on. Verified proper voltage at out. Spun drum and it’s free. Started dryer and it came on and started to heat just fine. Motor needs replaced. On this model, the motor and blower assy need to be replaced together. Dryer is also squeaking, indicating bearing is starting to go out.

Near McLennan Crossing Rd, Woodway, TX 76712
Andy  B.

Andy B.

WASHER GE GTW330ASK2WW "Arrived on site for washer not spinning or washing. Tested and inspected unit and found unit will not spin or drain. Tested capacitor and capacitor tested good. Tested voltage at control for motor and drain pump and both voltage tested good. Will need to replace motor, sensor and drain pump. Ordering drain pump No water leaks present at time of service.; ordrng 1 WH23X27574 (DRAIN PUMP )"

Near Peachtree Valley Dr, Round Rock, TX 78681
Steve C.

Steve C.

WASHER WHIRLPOOL WTW4850HW1 Arrived on site for the unit lid will not open. Tested the unit and found no power to the washer. Found the breaker is tripped. Reset the breaker and tested the unit. Unit works properly and all water connections are dry at the time of service.

Near Green Valley Dr, Bastrop, TX 78602
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIS15NRTB1 "Arrived on site to install parts prev tech diagnosed. Found water sensor wires corroded and broke,found damaged o-ring I drain pump and recirculating pump not pushing water over evaporator plate

Near Barton Creek Blvd, Austin, TX 78735
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH75021HZ2 Arrived on site for microwave making noise. Tested and inspected unit and found noise coming from lost turn motor. Tighten turn motor and tested unit. All operations are normal. No other repairs are needed at this time.

Near San Chisolm Dr, Round Rock, TX 78664
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for refrigerator with gasket issues. Inspected unit and found gasket coming off as bottom of freezer door. Reseated gasket in door and heated gasket to seal better. Tested unit and all operations are normal. No water leaks present at time of service.

Near San Chisolm Dr, Round Rock, TX 78664
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 Arrived onsite for the refrigerator not cooling properly in the RC. I found the FC at 0 degrees and the RC at 58 degrees with the coil completely frosted up. I tested the evaporator thermistor at the main control and found it at 33kohms which is possible when Incased in ice. I checked the drain tube and found it clear and sealed. I found the defrost set on the adaptive cycle and I switched it to the basic cycle. I suspect warm air leaks around the evaporator and possibly a loose thermistor.

Near WoodPecker Trail, Spicewood, TX 78669
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL KCGS556ESS01 "Arrived on site to test unit for gas leak. Test unit and found burners had natural orifices when set on propane so flames are really high. Will need to replace orifice customer is going to order them and get Plummer to replace the, and see if it will make gas smell stop.

Near Datura Ct, Austin, TX 78733
Tyler B.

Tyler B.

FREEZER WHIRLPOOL WRF555SDFZ06 "Arrived on site for unit left side of freezer staying open, found rails off track by 2 teeth, removed all bins and was able to correct timing gears, tested good, unit now closing fully and sealing as designed. No leaks on site"

Near Visalia Ln, Austin, TX 78727
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC36QTS04 Arrived on site for no ice. Removed cover found ice stripper cover damaged removed icemaker found internal paint chipping from protective housing and leaking from housing diagnosed unit will need a new icemaker.. ; ordrng 1 WPW10277449 (ICEMAKER)

Near Lakehurst Rd, Spicewood, TX 78669
Thomas L.

Thomas L.

WASHER WHIRLPOOL WFW85HEFC1 Arrived on site for F8 E0 failure code. Inspected unit to find that the pressure switch hose is not feeling good at tub airgap.; ordrng 1 W10903220 (trap)

Near Telling Wind, Liberty Hill, TX 78642
Joseph C.

Joseph C.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for “lines through display on oven” complaint. Per my previous diagnosis, removed and replaced control panel. Unit checks good."

Near Stromquist St, Austin, TX 78723
Arthur B.

Arthur B.

DRYER MAYTAG MEDB835DC4 Arrived onsite for customer complaint of dryer making loud noises when spinning. Removed bulkhead and found sOck stuck between blower and housing. Removed sock and reassembled. Tested unit. Unit now tumbles and heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Williams Dr, Temple, TX 76502
Scott  M.

Scott M.

WASHER MAYTAG MVWB865GW0 "Arrived on site for washer making a noise . Found start button not responding just makes a beeping noise . Unplugged unit , then powered up washer. Was able to run diagnostics ,got stuck key error . Ran UI button check all checked good . Wash test checked normal as well . No water leaks detected at time of service . Job complete ."

Near E Rundberg Ln, Austin, TX 78753
Joel G.

Joel G.

DISHWASHER WHIRLPOOL DU1055XTVS3 Arrived on site to diagnose dishwasher not coming on. Tried running diags but console doesn’t respond. Console and main board not communicating. Both need replaced.. Unable to run unit and can’t verify anything else until we get it up and working.; ordrng 1 WPW10285180AUTHO (cntrl-elec) and 1 WPW10459139AUTHO (panel-cntl)

Near Russell Ln, Hewitt, TX 76643
Steve C.

Steve C.

DRYER KENMORE 110.6062299 Arrived on site for the unit is not heating. Tested the unit and found the heating element will turn on. Found the unit is not venting properly due to the vent hose has a kink and on the outside there is a bird nest to the vent. Advise customer to have the dryer vent to be cleaned and also will need a new vent hose. Unit is working properly and advise customer to clean air vents every six months.

Near Leisure Ln, Cedar Creek, TX 78612
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KFCO22EVBL5 "Arrived on site , replaced rails ,gears and water filter . Doors are sealing no water leaks detected at time of service . Job complete."

Near Miramonte Dr, Austin, TX 78759
Paul R.

Paul R.

OVEN KITCHENAID KOCE507ESS08 Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the outer door on the oven. Call complete.

Near Jewel Ln, Spicewood, TX 78669
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for refrigerator slowly making ice. Customer informed me that refrigerator ice maker is working properly. And that freezer ice maker is not working at all. Tested and inspected unit and found temperature to be within range and that unit is making ice but not dropping ice due to failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Methodius Dr, Hutto, TX 78634
James C.

James C.

MICROWAVE KITCHENAID KMHS120ESS8 Arrived on site and tested operation. Customer had water boiling on stove top to demonstrate issue. Checked for air flow and found fan is pulling but due to ventilation install there are too many 90 degree elbows and too long of a run for blower. Instructed customer on installation instructions and that the vent has too many bends and is too long for the blower to move the rated 300 cfm of air. Unit working as designed. Job complete

Near Drake Cove, Lago Vista, TX 78645
Thomas L.

Thomas L.

WASHER LG WT4870CW Arrived on site for unit leaking water. Found that the hose that goes from the tub to the pump is leaking.replaced and tested. All water connections were dry.

Near Cross Mountain Trail, Georgetown, TX 78628
Brandon C.

Brandon C.

WASHER MAYTAG MVWB850YW0 "Arrived on site for customer complaint of unit not finishing cycle, found ul error code during spin cycle with no clothes, ordering hub and rps sensor. ; ordrng 1 W10118114 (hub,basket) and 1 W10178988 (sensor)"

Near Valley Ridge Rd, Wimberley, TX 78676
Tyler B.

Tyler B.

OVEN WHIRLPOOL MGR6775BDS "Arrived on site for unit complaints of gas smell during pre heat. Ran unit and found igniter not glowing as it should, I than removed and replaced igniter. Tested unit and unit not glowing and igniting as designed. Detected no gas leaks on site"

Near Priest River Dr, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site for door seal issue. Found left side of fresh food door gasket not sealing to cabinet,remolded fresh food door gasket checked door seal good."

Near Salem Park Ct, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS586FLDM01 Arrived on site for door issue. Found plastic end piece on top of fresh food door broken causing hinge to sit in insulation and not allowing door to open correctly. Diagnosed unit will need new fresh food door and nameplate. Picture uploaded to SD-QuickPic.; ordrng 1 LW10637748 (DOOR) and 1 WPW10511972 (NAMEPLATE)

Near La Puente Dr, Austin, TX 78749
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW72HEDW0 Arrived on site to install previously diagnosed parts. Removed failed pressure hose and control and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Worley Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

DRYER AMANA NED4655EW1 "Arrived on site and inspected dryer and found there is still no airflow, apartment complex maintenance did not correctly clear vent to the exterior of the building. showed customer how to test airflow themselves once it is correctly cleaned. Show them how you can feel airflow over your hand when the lint screen is removed and the vent hose is unattached from the rear of the dryer. If the vent hose is reattached there is no airflow. Spoke with apartment management with resident present explained that that need to be cleared properly.

Near West Gate Blvd, Austin, TX 78745
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit for leaks no leaks present at this time unit working as designed job complete

Near Emory Tree Drive, Austin, TX 78748
Clif L.

Clif L.

RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to install insulation strip inside oven door. Installed insulation and tested unit. Found all is functioning properly at this time.

Near Cliffbrake Way, Georgetown, TX 78626
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDHB00 "Arrived on site for weak water flow tested water dispenser weak water flow,removed filter installed bypass same issue. Removed compressor cover found pinched line in compressor compartment repaired water line reinstalled cover tested water flow good unit working as designed"

Near Merrick Ln, Austin, TX 78745
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for the dishwasher not starting or turning on. I found no power to the unit. I found the unit plugged into a double outlet under the sink and the entire outlet was dead. I found none of the GFI plugs tripped and I found none of the circuit breakers tripped. I reset every 20 amp circuit breaker that was not labeled and the unit still did not get power at the outlet

Near Janice Ln, Spicewood, TX 78669
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site and found freezer door gasket has ice in it and is not sealing properly. Installed new gasket and warmed to allow for proper seal. Unit tests good. Job complete

Near Ross Ln, Lago Vista, TX 78645
Scott  M.

Scott M.

WASHER WHIRLPOOL MHW7100DC0 "Arrived on site for washer not starting . Found UI control not excepting any control commands , unable to put in diagnostics. Ordering UI control and HARNES . No water leaks detected at time of service ; ordrng 1 W10748425 (panel-cntl) and 1 WPW10442440 (harns-wire)"

Near East Dr, Austin, TX 78753
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH73521CS3 "Arrived on site to Replace door for microwave. Found door has small ding on bottom center and same issues with Clock. Also noted retainer clip for door mounting is also missing. Due to possible software issue I am ordering new door, main control board, and clip..; ordrng 1 W10643974 (clip) and 1 W10860356 (door/mw)"

Near Trailside Bend, Round Rock, TX 78665
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KRSC503ESS01 "arrived on site to inspect refrigerator ice maker not working, upon further inspection, I tested temps in the FC=18 degrees and RC=47 degrees. Customer advised that he had just removed some items from the FC section which could’ve caused the temps to be higher than expected. Ice cream was frozen hard. I tested the ice maker and found the ice maker would not harvest. When I opened the the FC door I found that the ice maker arm was down. I pushed it back up and found that it was broken. I removed and replaced the ice maker and tested and it operated as designed. Water filled the tray as well. No water leaks observed during service, job completed. I advised the customer to keep the FC door closed as much as possible so that the ice maker will produce ice."

Near Axehandle Trail, Austin, TX 78717
Kevin B.

Kevin B.

WASHER LG WM3170CW "Arrived on site and found customer is experiencing error code LE,. Took screencap and attached to quickpics the recommended fix on LG.com which is re-setting control board. After reset ran washer through diagnostic cycle and all functions are operating properly. No water leaks from connections at time of service. job complete"

Near Palace Pkwy, Austin, TX 78748
Lou S.

Lou S.

COOKTOP KITCHENAID KGCU467VSS02 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the front left and right burner heads and tested. Both burners operated as designed. No gas leaks detected during service, job completed."

Near Parke Bluff Bend, Cedar Park, TX 78613
Clif L.

Clif L.

WASHER MAYTAG MVWX655DW1 Arrived on site to replace suspension and hub for washer. Replace both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Highlander Ct, Georgetown, TX 78626
Robert J.

Robert J.

RANGE KITCHENAID KSEG950ESS0 Arrived on job to replace switch. Customer also getting code F8E0 cooling fan error. Will need to replace fan as well.; ordrng 1 W11107275 (FAN)

Near I-10, Seguin, TX 78155
Leonardo C.

Leonardo C.

RANGE JENN-AIR JEC9530ADB Arrived on site to replace right switch and burner. Opened box for part and found damaged element. Will need to order new switch kit W10823734 x2.; ordrng 2 W10823734 (SWITCH KIT )s

Near N Interstate Hwy 35, Austin, TX 78701
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for prior diagnosed part replacement, removed and replaced hinge and cams and tested good, no seals properly"

Near Leatherback Ln, Jollyville, TX 78729
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on job for complaints of temperature warm. Found ice on back wall of freezer. Ran test 6 in diagnostics and showed open sensor. Ordered UI board and main control. ; ordrng 1 W11089236 (cntrl-elec) and 1 W11130216 (UI)

Near Pecan Falls, Canyon Lake, TX 78133
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for unit not powering on, found control not responding. Removed and replaced control. And tested good, no leaks on site"

Near Williams Ridge Way, Austin, TX 78731
Robert J.

Robert J.

WASHER WHIRLPOOL GHW9150PW4 Arrived on job for complaints of code F11 . Check MCU

Near W Coll St, New Braunfels, TX 78130
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW92HEFU0 . Arrived on site and sent washer into a diagnostic test cycle and found all functions are operating properly. There is no excessive noise from bearing tub or basket during agitation or spin cycle. Customer has had a good experience with the washer since the previous technician was here 4/4/19. No water leaks from connections at time of service job complete"

Near Dona Villa Dr, Austin, TX 78726
Ron J.

Ron J.

OVEN WHIRLPOOL WGG745S0FS02 Arrived on site on site for damage UI panel and making popping noise. Inspected unit and found panel. Tested unit and found customer is on LP and unit has not been converted. Will need to replace control panel and convert to LP.. ; ordrng 1 W10879587 (swtch-memb) and 1 WPW10591270 (spud orfce)

Near Lazy Trail Ct, Liberty Hill, TX 78642
Paul R.

Paul R.

REFRIGERATOR GE PFSS6PKWBSS Arrived onsite for the refrigerator that has a loud humming sound when the water is dispensed. Mr stated that when he removed the filter and put in the bypass cap the unit wouldn’t dispense water at all. I found the filter head defective. I replaced the filter head and tested the unit. The unit is working as designed. Call complete.

Near Maritime Alps Way, Austin, TX 78738
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIS18NNJB8 "Arrived on site for no ice. Powered unit on compressor powered on no frost forming on evaporator diagnosed leak in system unit will need an evaporator,compressor,filter drier and service valve.

Near Indian Bend Dr, Austin, TX 78734
Tyler B.

Tyler B.

DISHWASHER MAYTAG MDB7601AWW "Arrived on site for unit rack falling, found front wheel had broken off, found I was able to repair with some hardware on hand. To secure wheel back on And tested good, no leaks on site

Near Fast Horse Dr, Austin, TX 78759
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator water & ice dispensers not operating. Upon further inspection, I attempted to get water from the dispenser and nothing happened. I unplugged the unit and waited 30 secs then plugged it back in and tested and got nothing. I removed and replaced the UI and tested and nothing. I verified voltage DC at the control and got 12.7VDC. I verified voltage at the UI and got 12.7VDC. I am ordering another UI and a main control No water leaks observed during service. ; ordrng 1 W11174836 (CONTROL-ELEC) and 1 W11214887 (CNTRL-ELEC)"

Near Buckeye Trail, Cedar Park, TX 78613
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL KDTM354DSS3 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Mangan Way, Pflugerville, TX 78660
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE704DSS0 Arrived onsite for the dishwasher not drying. Ms stated the unit was not getting the dishes clean either. I ran diagnostics and found an F3E1 error stored multiple times. I tested the thermistor circuit from the control and was getting readings that were bouncing all over the place. I found the molex connector connections a little spread open where the attach to the control. I tightened the connection and ran the diagnostics cycle. The unit completed the cycle but the thermistor failed. Need to replace the OWI to complete service. Ordering WPW10705575 SENSOR.; ordrng 1 WPW10705575 (SENSOR)

Near Verbena Pkwy, Spicewood, TX 78669
Joel G.

Joel G.

FREEZER MAYTAG MFC2062FEZ01 "Arrived on site to diagnose fridge not cooling ff side. Ran diags and found evap fan not coming on. No voltage to it at the board. Replaced, same issue. Now getting voltage. Replaced motor and verified operations. Informed customer of having copper line to fridge and to monitor it at all times. Verified no water leaks at time of svc call."

Near Laguna Vista Dr, Waco, TX 76708
Joel G.

Joel G.

REFRIGERATOR MAYTAG MRT118FFFH01 "Arrived on site to diagnose fridge not cooling. Found multiple leaks, one on evaporator and another one on a joint at process stub. Replaced parts and verified operation. Recharged on high side To specs and verified no leaks. Unit not hooked to water."

Near Acree St, Waco, TX 76711
Brandon C.

Brandon C.

WASHER SAMSUNG WF448AAPXAA "Arrived on site for customer complaint of water level error, I found a lot of suds inside unit when no soap was added during test cycle. Instructed customer to clean unit and use less soap

Near Burgess Ln, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for no cool. Removed compressor cover found no traces of dye in compressor compartment,removed evaporator cover found no traces of dye on evaporator. Resoldered weld joints,vacuumed system down,unit slowly losing vacuum Checked weld joints no leaks. Diagnosed leak could be from manufacture weld joints on evaporator that are covered under heat shrink. Ordering a new evaporator ; ordrng 1 WPW10317014 (EVAPORATOR )"

Near W 36th St, Austin, TX 78731
Lou S.

Lou S.

DISHWASHER MAYTAG MDB7749SBM3 "arrived on site to inspect dishwasher no operation. Upon further inspection, I find the unit unresponsive at the UI panel. I removed the outer door panel and found that the control had shorted and melted. Also found that the power/element connector was melted. I tested voltage to the unit at the connector and got 125V. I tested the element and it showed to be good, but it had a rusted spot on it. I put the unit back together and left it unplugged at the control and the power off for safety reasons. No water leaks observed during service, job completed."

Near Lockleven Loop, Austin, TX 78750
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site and installed new gaskets, adapter and ice maker. I also installed perma gum around intake and return air ducts on rear wall to aid in sealing of air. Cycled power to unit and tested. Unit tests good. Job complete"

Near Saddle Blanket Pl, Leander, TX 78641
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW85HEFW1 "Arrived on site for “broken knob” complaint. Inspected unit and found control panel broken. Removed and replaced control panel. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Toscana Ave, Austin, TX 78724
Tyler B.

Tyler B.

RANGE GE JGBS10DEKWW "Arrived on site for unit not igniting on left side of burners, found spark module had failed, replaced and tested good. No gas leaks on site"

Near Manish Dr, Pflugerville, TX 78660
Thomas L.

Thomas L.

DISHWASHER AMANA ADB1400AGS1 Arrived on site for poor washability concerns. Found that the spray arms were loose and not turning with full force. Corrected lower spray arm and unit now has proper washability performance. Suggested to customer to raise water temperature and run cleaner through unit to maximize its performance.

Near Waizel Way, Georgetown, TX 78626
Andy  B.

Andy B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven with low fan speed. Checked for error codes and found F8-E0 (Low fan speed) And F6-E4 (UI ACU status mismatch) Found issues with unit due to failed control and UI ordering parts and 1 W11261167 (CONTROL ) and 1 W11296171 (UI)

Near Kenney Fort Crossing, Round Rock, TX 78665
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher door opening too fast. Tested and inspected unit and found spring bent at end not connected to spring bushing. Made adjustments to spring and connected. Tested unit and all operations are normal. No water leaks present at time of service.

Near Kenney Fort Crossing, Round Rock, TX 78665
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS311SDHM02

Near Domain Dr, Austin, TX 78758
Brandon C.

Brandon C.

RANGE GE JT3000DFBB "Arrived on site for customer complaint of broken glass, I found the new glass window had debris between the two sheets of glass which I could not clean, ordering new glass. ; ordrng 1 WB56X27480 (window pack asm)"

Near Saddle Blanket Dr, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for ice spilling on floor,per customer in the middle of night ice will empty bin on floor,tested ice dispenser not engaging,power cycled unit found auger motor constantly running without engaging switch after a power cycle. Called tech support per tech support need to replace Niagera control 7724973013; ordrng 1 WP2318054 (CONTROL) and 1 WPW10200659 (CONTROL)"

Near W 35th St, Austin, TX 78703
Joseph C.

Joseph C.

WASHER WHIRLPOOL MVWB835DW3 "Arrived on site for “F06E02 error code” complaint. Per my previous diagnosis, removed and replaced console. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Roderick Lawson Ln, Austin, TX 78754
Ron J.

Ron J.

DRYER SAMSUNG DV448AEP/XAA "Arrived on site for dryer not heating. Performed diagnostics mode and tested voltage to unit, found within range. Tested relay on control to element and found correct. Gained access to heating element assembly and thermal fuses. Found thermal cut off opened. Manufacturer recommends to replace as assembly.

Near Oro Ct, Georgetown, TX 78628
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher not advancing. Upon further inspection, I placed the unit in diagnostics showing no error codes. I found that the unit is plugged into an extension cord to an outlet on an adjacent wall across from the unit. Unit operated as designed. I ran the unit in normal mode and after approximately 7 mins the unit stopped and the motor sounded as if it was having a difficult time starting back up. I unplugged the OWI sensor and the unit operated. I also found that the dispenser door was broken. I removed and replaced the dispenser and tested. It operated as designed. I used a dispenser from another completed job from today. I am ordering an OWI sensor and will return with the sump/motor assembly and main control. No water leaks observed during service.; ordrng 1 W11084121 (sensor)"

Near Navigator Dr, Austin, TX 78717
Ron J.

Ron J.

VENTHOOD WHIRLPOOL GXW7336DXS1 "Arrived on site for noisy vent hood / observed operation, found slight vibration. Installed sounds pads, operational sound level was improved. Confirmed all vent hood operations worked with no issues. I spoke with builder got confirmation failure was corrected"

Near Abelia Ln, Leander, TX 78641
Andy  B.

Andy B.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for damaged door gasket. Inspected unit and found failed door gasket. Removed failed part and replaced with new. Tested unit and all operations are normal. Instructed customer to let set for 24 hours to make sure adhesive sets properly. No other repairs are needed at this time.

Near Soft Shore Lane, Pflugerville, TX 78660
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW4855HW1 Arrived on site washer making loud noise. Tested and inspected unit and found agitator loose. Removed and reinstalled and tighten properly. Tested unit and all operations are normal. No water leaks present at time of service.

Near Soft Shore Lane, Pflugerville, TX 78660
Ron J.

Ron J.

COOKTOP KITCHENAID KICU500XBL01 "Arrived on site for to install previous diagnosed parts. Removed all parts and installed new. Found no power at UI, disassembled unit and tested fuse on module and found closed. Tested voltage to unit at terminal block and found 240 volts. Found module DOA.. ; ordrng 1 W10857230 (module)"

Near La Mesa Ln, Georgetown, TX 78628
Ron J.

Ron J.

REFRIGERATOR KITCHENAID KRMF706ESS02 "Arrived site for no ice and freezer is not freezing. Checked freezer temp read 22 degrees and refrigerator 38 degrees. Enter test mode received open fresh food thermistor, ran test a second time thermistor passed. Determined control board faulty.; ordrng 1 WPW10675033 (cntrl-elec)"

Near Scissortail Trail, Georgetown, TX 78633
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site or right to burner knobs being hard to turn. Found that the control panel was not properly in place. I just did control panel brackets and control to allow for proper burner knob functions. House was unoccupied and open. Notified builder via phone.

Near Cedar Dr, Georgetown, TX 78628
Scott  M.

Scott M.

WASHER MAYTAG MHW5100DW "Arrived on site for door locked and error code. Customer had shut off breaker , and has used unit couple of times with no issues . Ran diagnostics got over flow error . Test cycle all checked good . Couldn’t duplicate error . No water leaks detected at time at service . Job complete"

Near Avenue D, Austin, TX 78751
Brandon C.

Brandon C.

DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site for customer complaint of dishwasher not draining, found customer had recently installed garbage disposal and didn’t remove the plug. After removing the plug, unit tested good.

Near Box Canyon Rd, Wimberley, TX 78676
Steve C.

Steve C.

MICROWAVE WHIRLPOOL MHE14XKB Arrived on site for the unit is not heating. Tested the unit and found no amp draw on the magnetron. Found the magnetron is defective.

Near Farm to Market 535, Red Rock, TX 78662
Robert J.

Robert J.

WASHER WHIRLPOOL WFW5090GW Arrived on job for complaints of filling with water in off position. Stack unit need 2 techs ; ordrng 1 CNOTE (2 TECH ) and 1 W11044834 (valve)

Near Buerger Ln, Seguin, TX 78155
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRMF606ESS01 Arrived onsite for the refrigerator still not making ice. I found the ice maker turned off on the emitter control. Ms stated they hadn’t touched anything since the previous tech left. I found no error codes in the ice maker. I ran the harvest test and the fill test and the unit worked as designed. I set the unit to max ice and the ice box fan is working as designed. The unit should be working as designed and I explained this to ms. Call complete.

Near Halbert Dr, Austin, TX 78750
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived on job for complaints of gasket damaged and mullion wet. Replaced gasket and checked mullion, found open wire in mullion. ; ordrng 1 WPW10311757 (rail-mulln)"

Near Hiram Cook, Blanco, TX 78606
Robert J.

Robert J.

WASHER WHIRLPOOL WFW6620HC0 Arrived on job for complaints of leaks. Stack u it need 2 men. Ordered hoses for under side. No sign water from above. Able to see after removing bellow.; ordrng 1 CNOTE (2MAN) and 1 W11316609 (PUMP ASSEMBLY ) and 1 W11318802 (HOSE) and 1 W11321010 (DISPENSER )

Near Whitney Run, Buda, TX 78610
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HB3 Arrived on site to test unit for door not closing. Test unit and found broken door key on door. Will need to order new black door W11247223. ordrng 1 W11247223 (DOOR BLACK )

Near Golden Leaf Drive, Austin, TX 78748
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site and inspected refrigerator and found it is still frosting over the evaporator. Will need to bring back control board, user interface, and a new thermistor to correct the issue. Tightened the current thermistor to the evaporator with zip ties, this might provide some usability for the customer while the parts are on order. No water leaks from connections at time of service,.; ordrng 1 W11196400 (CONTROL) and 1 W11214887 (UI) and 1 W11366397 (HARNESS)"

Near Shiloh Dr, Austin, TX 78745
Al R.

Al R.

RANGE GE JB258DM1BB "Arrived to inspect range burners not working. Confirmed the Back Left burner and switch & Front right burner and switchNeeded to be replaced, due to burners not working.Ordered 2 switches and 2 surface burners.Needs more work.; ordrng 2 WB24T10025 (ELEC RNGE SRFCE BRNER CNTRL SWTCH2 500W)s and 2 WB30X31057 (8” SURFACE BURNER)s"

Near Thomas Arnold Rd, Salado, TX 76571
Al R.

Al R.

WASHER MAYTAG MVWX655DW Arrived to inspect washer making loud noises during operation.Plugged in unit and unit sounds are NORMAL sounds for the unit.CALIBRATED UNIT AND AGITATING AND SPIN CYCLES WERE NORMAL SOUNDS.JOB COMPLETE

Near E Central Texas Expy, Killeen, TX 76543
James C.

James C.

DISHWASHER IKEA IUD8555DX4 Arrived on site and tested operation. I found that the wheels for lower rack are warped on front 2 rollers causing rack to roll off the side of the door. Ran diagnostics to test for faults and operation. I found that the unit is operating properly and no faults at end of cycle. Unit will need new rollers on lower rack to repair; ordrng 4 WPW10195417 (wheel)s

Near Monaco Dr, Cedar Park, TX 78613
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSP48QFS05 Arrived onsite for the refrigerator with a no ice condition due to not filling with water. I jumped the unit to put it in a harvest and the unit completed the harvest but did not fill. I jumped the valve at the ice maker and the mold filled with water. I replaced the ice maker. I jumped the new icemaker to put it in a harvest and the mold still didn’t fill with water. I jumped the valve again from the ice maker and the mold started filling. I ran a second harvest and the mold filled with water. I explained to the customer that the valve did have issues and was not opening every time. Call complete.

Near Mesa Dr, Austin, TX 78731
Steve C.

Steve C.

DISHWASHER KITCHENAID KDTM404EBS3 Arrived on site for the unit panel is damaged. Found a small dent on the lower section. Replaced the panel and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Ash St, Georgetown, TX 78626
Robert J.

Robert J.

REFRIGERATOR FRIGIDAIRE LGHX2636TF Arrived on job for complaints of frost in freezer top. Replaced gasket and test operation.

Near Theriot Trail, Johnson City, TX 78636
Tyler B.

Tyler B.

DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site for unit only working in quick wash. Powered on unit and found unit not starting on normal. Removed console and control and replaced both than unit tested good. Now starting and washing on all cycles. No leaks on site

Near Hawk Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and heat treated freezer gasket due to sweating on outside. Likely air pocket in door allowing sweating to occur. Ordering door to repair. Office to reschedule. ; ordrng 1 LW11202405 (STAINLESS FREEZER DOOR)

Near Riverton Dr, Austin, TX 78729
Scott  M.

Scott M.

OVEN KITCHENAID KOSE500ESS04 "Arrived on site , replaced hinges ,outer glass ,vent . Replaced door . All checked good . Quick preheat . Job complete ."

Near Indigo Broom Loop, Austin, TX 78733
Kevin B.

Kevin B.

RANGE JENN-AIR JJW9530CAW "Arrived on site and found right hinge has failed on door, hinge is no longer available to be ordered due to age.

Near N Interstate 35, San Marcos, TX 78666
Steve C.

Steve C.

WASHER MAYTAG MVWX655DW1 Arrived on site for the unit will not stop and will continuously wash. Customer advise that she has to unplug the unit or else it will continuously wash. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near W Noton St, Pflugerville, TX 78660
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for customer complaint of water dispenser leaking water on bottom on RC floor. Did find, filter was not fully installed to housing. Was able to properly secure filter using channel locks. Did find also that customer does not have filter cap for easy installation. Advised customer of findings and advised will have filter cap shipped to customer’s home. No other issues found. All water connections were dry at time of service.; ordrng 1 CNOTE (SHIP2CUST) and 1 W11189114 (cap-filter)"

Near Creekview Dr, Round Rock, TX 78681
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for “not cooling in fresh foods area” complaint. Inspected unit and found massive amount of ice on fresh foods evaporator. Instructed customer to have unit thawed out 24 hours before tech returns for repairs. No leaks detected, at time of service.

Near Wet Season Dr, Austin, TX 78754
Kevin B.

Kevin B.

WASHER AMANA NTW4605EW0 "Arrived on site and replaced drain pump diagnosed on previous visit, after replacement ran a calibration cycle and washer is operating properly. No water leaks from connections at time of service, job complete"

Near Teri Rd, Austin, TX 78744
Ron J.

Ron J.

VENTHOOD WHIRLPOOL GXW7330DXS1 Arrived on site for vent hood rattling. Performed diagnostics and tested vent hood. Removed vent hood and found sheet rock interfering with fan. Removed object and installed motor. Tested unit. All tested good.

Near Civita Rd, Georgetown, TX 78628
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL HR90961236 Arrived on site and inspected refrigerator and there is a shallow dent on the right hand side corner of the fresh food door. No water leaks detected at time of service.

Near W Slaughter Ln, Austin, TX 78749
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEBS278DBS11 Arrived on site to replace hinges. Replaced hinges test unit an dunit test good job complete.

Near Exposition Blvd, Austin, TX 78703
Paul R.

Paul R.

DRYER WHIRLPOOL WED4850HW0 Arrived onsite for the dryer that has an odor. Ms stated the unit hasn’t been drying the clothes and after the cycle they are still wet. I found the dryer cycling between 120-165 degrees at the exhaust with the flex hose disconnected but with the hose connected the temperature would stay idle indicating the apartment venting is restricted. I advised ms to call the maintenance team and have the duct cleaned. Call complete.

Near Ranch Rd 2222, Austin, TX 78730
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT920SADM2 Arrived on site for the unit is not washing dishes. Tested the unit and found the unit will fill up with water and nothing happens. Found the unit sump and motor is defective. Replaced the sump and motor and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Daylily Loop, Georgetown, TX 78626
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL KRFC604FSS00 "Arrived on site to install parts I previously ordered. Replaced all parts and verified operations. Verified no water leaks at time of svc call.

Near Co Rd 100, Georgetown, TX 78626
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived onsite for customer complaint of dishwasher getting error F3E2 and not starting. Attempted to enter diagnostics and found, UI panel not responding to touches. Found control panel faulty. P&L are as follows; W10815487 (UI Panel). Removed and replaced UI assembly. Reassembled. Tested unit. Unit now comes on as intended. All water connections were dry at time of service."

Near Marshall Trail, Round Rock, TX 78665
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00

Near Eric St, Little River-Academy, TX 76554
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL KFCP22EXMP4 Arrived on site to diagnose dripping from frz side and not making ice. Found thick layer of ice due to drain clogged and not allowing door to close properly and activate door switch. Replaced drain tube and verified operation of ice maker and defrosted drain. Verified no water leaks at time of svc call.

Near Juneau Dr, Cedar Park, TX 78613
Andy  B.

Andy B.

WASHER LG WT7600HKA Arrived on site for washer not operating properly. Tested and inspected unit and found issues with pump assembly. Removed failed part and replaced with new. Also found drain hose too far down drain line. Adjusted and zip tie line in place. Tested unit and all operations are normal. No water leaks present at time of service.

Near Cotton Farm Trail, , TX 78641
Leonardo C.

Leonardo C.

DISHWASHER UNKNOWN UDT555SAFP0 Arrived on site to replace hinges. Replaced hinges test unit and unit test good.

Near Westmorland Dr, Austin, TX 78745

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